Podcasts about design critique

What happens when four of the sharpest minds in design come together to critique the world's most iconic logos? You get a conversation that's as insightful as it is unfiltered.This week on The Angry Designer, we're shaking things up with a Design Dialogue featuring industry heavyweights James Barnard, Kristy Campbell, Will Paterson, and yours truly. We're putting our favorite—and not-so-favorite—logos under the microscope, dissecting what works, what doesn't, and why some designs stand the test of time while others miss the mark.But it's not just about logos. We're diving into the philosophy behind design, the importance of brand identity, and how even the most controversial rebrands can spark a heated debate. And yes, we're not holding back—whether it's praising a nostalgic gem or tearing apart a logo that just doesn't cut it.In this episode, we'll cover:The most iconic and controversial logos and why they evoke such strong reactionsThe philosophy of brand identity and its impact on design successReal-world examples of logo rebrands that worked—and those that floppedHow top designers handle critique, feedback, and the internet's harshest trollsBy the end of this episode, you'll see design through the eyes of experts who aren't afraid to challenge the status quo and push the boundaries of what makes a logo truly great. So if you're ready for some candid design talk and a few laughs along the way, hit that play button and join the conversation.Stay Angry our Friends –––––––––––Want to see more? See uncut episodes on our YouTube channel at youtube.com/theangrydesigner Read our blog posts on our website TheAngryDesigner.comJoin in the conversation on our Instagram Instagram.com/TheAngryDesignerPodcast

Every Graphic Designer dreads the mistakes that could derail their career. But what if you could see those pitfalls before falling into them?This week on The Angry Designer podcast, we're taking a hard-hitting look at 25 surefire ways to destroy your Graphic Design career, and how you can avoid them. In this episode, you'll discover:- Why centering all your text and using too many trendy fonts can make your designs unforgettable for all the wrong reasons.- How being arrogant and making unsolicited changes to client brands can quickly alienate your customers.- Why inconsistency is the enemy of good branding and how to maintain a strong, cohesive look.Packed with real-life anecdotes and practical tips, this episode will guide you through the minefield of graphic design blunders. From understanding the importance of clear messaging to the dangers of ignoring constructive criticism, we cover it all.By the end of this episode, you'll have a clear roadmap for avoiding career-killing mistakes and turning potential disasters into opportunities for growth.Stay Angry our Friends –––––––––––Want to see more? See uncut episodes on our YouTube channel at youtube.com/theangrydesigner Read our blog posts on our website TheAngryDesigner.comJoin in the conversation on our Instagram Instagram.com/TheAngryDesignerPodcast

#03: Hey everyone, Tyler Suomala here, your host of the Growthitect podcast. In this episode of the Growthitect podcast, I consult with Alexander Buckridge, a NYC-based architect launching his own firm.In this consult, we dive into the brand identity and website design of Alexander's new firm, Studio Bucky. You'll hear the unique way that Alexander approached his brand identity and what my recommendations to dramatically improve conversions from his website.If you've ever wondered about what goes into the brand and website design of an architecture firm, then this is for you![00:00] Podcast Intro[01:54] Website Thought Process[04:18] Brand Identity[07:27] Website Design Critique[14:21] Gelt Ad (Mid-roll)[28:21] Transition To A Business OwnerRESOURCES MENTIONED→ Above The Fold Design: 2x Conversions on your Architecture Firm Website - https://growthitect.com/articles/above-the-fold-design-2x-conversions-on-your-architecture-firm-website → Framing Effect: Turn Bland Services into Tasty Benefits - https://growthitect.com/articles/framing-effect → Call to Action: 6 Powerful “Contact Us” Alternatives - https://growthitect.com/articles/call-to-action-6-powerful-contact-us-alternatives-for-architecture-websitesGROWTHITECT RESOURCES→ Join thousands of architects on the free Growthitect newsletter - https://growthitect.com/join → Irresistible Architecture Websites (Free 5-day email course) - https://tylertactics.ck.page/03d11a3ed9STAY CONNECTED→ Follow on LinkedIn→ Follow on Instagram→ Subscribe on YouTube→ Follow on TwitterSPONSORSUse Gelt for worry-free tax management for you and your firm.Get 10% off your Gelt subscription → joingelt.com/growthitect

Nos sentamos con Silvia Gil, Design Lead en Wallapop, una de las principales plataformas de compraventa de artículos de segunda mano en España. Con ella exploramos su carrera profesional, desde sus inicios en el diseño hasta su papel actual liderando su propio equipo en Wallapop. Silvia comparte sus experiencias y aprendizajes en el mundo del diseño, destacando las herramientas y estrategias que utiliza para alinear los objetivos de la empresa con los de su equipo y su forma de gestionar el síndrome del impostor. Explicándonos la forma de consolidar su perfil profesional, los rituales de trabajo que practica y el valor de las sesiones de Design Critique para seguir mejorando. Gracias Silvia por este rato tan inspirador, lo hemos disfrutado muchísimo y a ti que nos escuchas, ¡esperamos que lo disfrutes tanto como nosotros! Enlaces de interés:

Revision Path is all about inspiring Black designers, and my conversation with Ashley Fletcher is a brilliant example of why that inspiration matters. Ashley drops some serious knowledge on finding your creative community, pushing boundaries, but also the importance of taking care of your well-being.Ashley talked about her current work, including her business Goods Made By Digitrillnana, and she shared how her educational journey helped her growth in understanding design. We also talked shop on a few topics, including the role of design organizations in 2023, AI and intellectual property, and more.Ashley's story will leave you feeling inspired and ready to take your design career to new heights!LinksAshley Fletcher's WebsiteAshley Fletcher on InstagramAshley Fletcher on TikTokAshley Fletcher on TwitterGoods Made By DigitrillnanaFor a full transcript of this interview, visit revisionpath.com.==========Donate to Revision PathFor 10 years, Revision Path has been dedicated to showcasing Black designers and creatives from all over the world. In order to keep bringing you the content that you love, we need your support now more than ever.Click or tap here to make either a one-time or monthly donation to help keep Revision Path running strong.Thank you for your support!==========Follow and SubscribeLike this episode? Then subscribe to us on Apple Podcasts, Spotify, or wherever you find your favorite shows. Follow us, and leave us a 5-star rating and a review!You can also follow Revision Path on Instagram and Twitter.==========CreditsRevision Path is brought to you by Lunch, a multidisciplinary creative studio in Atlanta, GA.Executive Producer and Host: Maurice CherryEditor and Audio Engineer: RJ BasilioIntro Voiceover: Music Man DreIntro and Outro Music: Yellow SpeakerTranscripts are provided courtesy of Brevity and Wit.☎️ Call ‪626-603-0310 and leave us a message with your comments on this episode!Thank you for listening!==========Sponsored by Brevity & WitBrevity & Wit is a strategy and design firm committed to designing a more inclusive and equitable world. They are always looking to expand their roster of freelance design consultants in the U.S., particularly brand strategists, copywriters, graphic designers and Web developers.If you know how to deliver excellent creative work reliably, and enjoy the autonomy of a virtual-based, freelance life (with no non-competes), check them out at brevityandwit.com.Brevity & Wit — creative excellence without the grind.

In this episode of the Design Break podcast, host Rocky Roark takes us on a journey from design school to landing your dream job in the industry. Graduating from design school is an exciting milestone, but navigating the competitive job market can be challenging. Rocky shares five essential tips, plus a bonus tip, to help recent design school graduates secure their dream job or any job in the creative space.First up is the power of networking. Rocky emphasizes the importance of building a strong professional network within the design industry. Discover how to expand your network both online and offline, and how genuine connections can open doors to referrals and collaboration opportunities.Next, Rocky discusses the significance of showcasing your passion and being proactive in the creative community. Learn how to stand out from the crowd by demonstrating your genuine enthusiasm for your chosen discipline and actively sharing your work online.Soft skills are essential in the design industry, and Rocky dives into their importance in the job market. Explore how developing and enhancing soft skills such as communication, problem-solving, and collaboration can make you a valuable team member.In the digital age, your online presence plays a significant role in your job search. Rocky guides you on how to polish up your online persona, curating a professional image that aligns with your career goals. Learn tips and tricks to optimize your social media profiles and create an impressive online portfolio.Finally, flexibility is key when starting your career in design. Rocky highlights the importance of staying open-minded and embracing diverse projects and opportunities. Discover how being adaptable can lead to unexpected growth and enrich your professional journey.Don't miss the bonus tip, where Rocky shares the power of interviewing professionals and seeking advice. Learn how to connect with industry experts and gather invaluable insights to inform your career decisions.Join Rocky Roark on the Design Break podcast as he equips you with the knowledge and strategies to navigate the transition from design school to landing your dream job. Subscribe to the podcast wherever you get your podcasting fix and follow @thedesignbreak on Twitter, Instagram, and YouTube for more valuable insights into the world of design.If you enjoyed this episode of the Design Break Podcast, please rate us on Apple Podcasts and leave a review—each week we'll give a special shoutout to one luckily listener who's left us a review. (: 

Zapraszam na #20 odcinek podcastu Apploads. Tym razem mam ogromną przyjemność rozmawiać z Magdą Reyman, niezależną projektantką produktów i brandingu, obecnie współpracującą ze Spotify. Z Magdą rozmawiamy m.in. - o tym jak wygląda prowadzenie działalności gospodarczej w Szwecji, - jak przebiegają rekrutacje w szwedzkich firmach, - co daje prowadzenie kanału na YouTube - jakie są różnice w pracy dla klienta wewnętrznego VS klienta zewnętrznego - jak przeprowadzić dobre Design Critique i kto powinien w nim uczestniczyć - jakie pluginy warto mieć zainstalowane w Figmie Więcej o Magdzie https://magdareyman.com Kanał Magdy na YouTube https://www.youtube.com/channel/UCXip1yWd_4sNE1T7UiF6baA Linki do pluginów o których rozmawiamy - Stark - https://www.figma.com/community/plugin/732603254453395948/Stark - Figma Tokens - https://www.jansix.at/resources/figma-tokens - Propstar - https://www.figma.com/community/plugin/1116018586739867857/Propstar

This week, we talk about how to make design critiques more fun, and how to encourage teams to share their work-in-progress more often.Supported by:Play — Play is the first native iOS design tool built for creating mobile prototypes. They recently launched Play for iPad, giving designers more room to create pixel-perfect and native-first prototypes directly on their device. The app is intuitive, powerful, and damn fun to use. Level up your prototype game today with Play!Get your full access invitation now.Zeplin recently shipped Flows!Flows are a fast/effortless way to create and outline user flows and journeys. Designers can use flows to connect screens in seconds and map complete user journeys, showing not just the happy path but all possible paths and behaviors.Learn more about Zeplin FlowsWatch a demo on YouTubeThe Sidebar:The Sidebar is an exclusive weekly segment for our Patreon supporters. You can subscribe starting at $1 per month for access to bonus content going forward! Sign up at patreon.com/designdetails.Latest VIP Patrons:Tzu-Ling TsengAntonia SullivanJames CarthewSharada KrishnamurthyAri CurtisMarius libmanJaclyn SaikDaniel KlingMartin WiesemborskiNoah LevinOwen AndrewsJosh KParth KapadiaYang ChengJessica Rae VergaraJordi EnricAndy StapleAndreas FörsterDeborah JohnsonJustine WinClarenceYifan PengMike PorterfieldIoana KardosHello HillTomás LMain Topic:This week, we talk about how to make design critiques more fun, and how to encourage teams to share their work-in-progress more often.Amie Chen asks on GitHub: I have a question: I'm part of a design team that has lots of talented designers and everyone is supportive, humble, and doing great work. But no one seems to want to sign up for weekly design critiques (but rather like sharing WIP in slack) and every time my manager encourages she would hear all kinds of excuses. Curious how does your team establish a recurring design critique sessions? Is it mandatory? Or does everyone just love to share? What's the process of signing up one?Job Board:We're curating the best product design roles from the world's most design-forward companies.

This week, we talk about methods to scale design critiques with a growing team. In the Sidebar, we dig into the...details...of Figma's latest UI changes which added file type icons to file tabs.Golden Ratio Supporters:Zeplin recently shipped Flows!Flows are a fast/effortless way to create and outline user flows and journeys. Designers can use flows to connect screens in seconds and map complete user journeys, showing not just the happy path but all possible paths and behaviors.All you need to do is add screens you want in a flow, then add a connector which will snap into place to connect screens or design elements. You even add a label to clarify edge cases or error paths.As you publish new versions of designs, your flows and connectors will get updated automatically as screens change.Learn more about Zeplin FlowsWatch a demo on YouTubeJob Board:We're curating the best product design roles from the world's most design-forward companies.

Jess welcomes Dale Saylor, interior designer and owner of Hollymount Design & Production, for a conversation about the homes of the Housewives. Dale provides detailed critiques on everything from the many homes of Bethenny, Bluestone Manor, Gizelle Bryant's house of horrors, Carole's apartment reno, Sonja's Townhouse, LVP's SUR aesthetic, to trends in the McMansion castles of RHONJ. Dale also discusses Housewives closets, digitally locked glam rooms, bad Ikea shelving, Heather & Terry Dubrow's mansion and more.  Find Dale Saylor @hollymountLTD | hollymountltd.com IG: @jessxnyc & @hottakesdeepdives * provenskincare.com code hottakes * 

In this episode: ➡️ What's the difference as when do we need what? ➡️ Different aspects of Feedback & Critiques ➡️ Tips on providing feedback ➡️ Tips on receiving feedback ➡️ TOP 6 main takeaways —— Mentioned resources:

Fresh from listening in to the Clubhouse event on “Better Design Critiques” with moderators, Petrula, Leon, and Evan of the Design Career Masterclass, we were exposed to ideas on the criteria for design critiques; The designer will 1) Provide the context of whatever (design) he/she is showing (with the objectives and goals / talking to the brief; 2) Explain project goals to the audience (critics) and key messages and; 3) Ascertain the requirements, constraints, and strategies (expected feedback from the critics). The idea is to achieve constructive feedback to happen eventually. Using the formula of > Praise > Observation > Judgment, we will become more aware of the similarities between all design disciplines.  This podcast episode explores what are the similarities and differences. The second part is a commentary on "design thinking" and is that the right word to explain what is happening in the architectural design process, as originally "design thinking" came from IDEO and the product design discipline.© 2021 Talk Architecture, Author: Naziaty Mohd YaacobPhoto of (artwork) on a not so critical design of an alternative logo design on Talk Architecture podcast did on Canva in 5 minutes. 

Night School #278: "Bad Energy Drinks & Design Critique" by Every Night's A School Night

(TL;DR - Skip to 13:50 to jump right to the start of the critique) I have been working on a redesign of the 3vies logo and branding for a little over a year now. Not constantly but in-between projects or I have been constantly sketching things when ideas hot and trying new ideas. So this is me talking with my friend Oscar, who is a designer and all-around creative. The first part is my just talking through some frustrations a struggle and getting my thoughts out. I hope you get some help just seeing a couple of creatives have a conversation about branding while I am trying to work through my re-branding. I wanted to pull back the covers and let others see what it's like before it is introduced. It’s a ton of passion, love, and work that is going into everything I do. I do love it! Enjoy and thanks for watching. check out the latest volume of 3vies Magazine - https://3vies.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/3vies/message Support this podcast: https://anchor.fm/3vies/support

Critique is an important part of the design process. To a product or service that is meaningful and valuable, it takes a village to ensure its success. However, most critique assumptions and experiences are fairly poor...both from the giving and recieving end of critique. Recently, this has been something I've been working on with my colleagues and in this episode, I want to share some basic truths about critique and how you can use it effectively in your work...all be setting the right frame of mind and attitude.

Amy and Maya are on their own this week to man the audio board, as Producer Tyler has taken a vacation to Penis Island. Maya has a new Animal report recounting the adventures of a daytime raccoon. Amy creates a new segment called Billboard rant, where the ladies critique rural anti-choice billboard design. The twin brothers review a book they've never read called Dirty Rocker Boys. And finally, Happy Father's Day...even to dads that are dead or not very good. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/the-spirit-of-77/message

After a discussion on the design decisions of the Playstation 5, the gang get into a long discussion on popcorn cinema, the movies you watch for funsies not thinkies. This includes a rant by John as he goes full Gerard Butler stan. Later they decide to change things up and discuss films that you watch for thinkies not funsies.   John is joined by: Ricki Needs and Lochie Beazleigh.   Talking points for this episode include: 00:00 | Playstation 5 Design Critique  20:14 | Bill and Ted Face the Music 35:21 | I Stan Gerard Butler 48:56 | Martini Bond Vs Beer Bond 1:00:57 | Cerebral Cinema   Follow us! Instagram: @pint.party Twitter: @PintParty Twitch: twitch.tv/pintparty

- Geneva Auto Show Cancelled- Hyundai Halts Production at Korean Plant- Cruise Approved to Carry Passengers in CA- Indianapolis Cancels BYD Bus Order- Audi Developing Performance E-Tron Models- Citroen Unveils Tiny Ami EV- New Tech from Ford Protects 2-Wheel Riders- Corvette Design Critique- Lincoln Navigator Impressions

- Geneva Auto Show Cancelled - Hyundai Halts Production at Korean Plant - Cruise Approved to Carry Passengers in CA - Indianapolis Cancels BYD Bus Order - Audi Developing Performance E-Tron Models - Citroen Unveils Tiny Ami EV - New Tech from Ford Protects 2-Wheel Riders - Corvette Design Critique - Lincoln Navigator Impressions

To do our best work we need to get feedback. For that reason critique is a fundamental part of the role we play as product designers. And yet, critique can feel intense for many designers, especially when done poorly. What does the best critique look like and how can we as designers and peers ensure each time we review work it's beneficial for everyone involved? What are the warning signs of a poor critique? How can you get feedback on your work if you work in a small team or if you're the only designer on the team? In this episode Jasmine and Tanner answer these questions and more.

Ramblings of a Designer podcast is a weekly design news and discussion podcast hosted by Adan Zepeda (twit: @adanzepeda, insta: @adanz.designs) and Terri Rodriguez-Hong (@flaxenink). Send us feedback! ramblingsofadesignerpod@gmail.com, Support us on Patreon! patreon.com/ramblingsofadesigner   This week we talked about:  The latest giant to design its own font? The U.S. government https://www.fastcompany.com/90337544/the-latest-giant-to-design-its-own-font-the-u-s-government https://github.com/uswds/public-sans Creative Types https://mycreativetype.com/ Mastering Design Critiques Checklists, framework and learnings about running Design Critique over 60+ designers. https://uxdesign.cc/design-critique-design-better-products-through-team-collaboration-4c4f26a7be5f METHODS PROVEN METHODS THAT GO FURTHER THAN SURVEYS AND ENABLE DEEPER INSIGHTS. https://www.eye-square.com/en/methods/  

Author Giles Colborne returns to Design Critique to talk with Tim Keirnan about the new second edition of Simple and Usable: Web, Mobile, and Interaction Design. Simple and Usable is one of the best books on UX we've owned in our careers. The contents are simple and usable just as the title promises, and this is one book that both practitioners and stakeholders will benefit from reading. Giles and Tim talk for 40 minutes about various topics including Giles' career having progressed along with the UX profession across the decades, moving from basic website design to service design to organizational design. The physical design of the book reflects the theme, and the publisher did not stray from the successful book design of the first edition. How "get out of the office" is still of prime importance today and the crucial importance of field research with our users. Types of users Giles has observed in his career: experts, willing adopters, mainstreamers. The seductive danger of relying on expert users in our designs. How Alan Cooper's method of Personas has been undermined by some practitioners' use of person-less personas when they haven't even talked with or observed actual users. How this risks the integrity of the design profession as much as a user-less usability test would. Working with stakeholders on design projects. Being teacher or facilitator as opposed to "persuader". Don't rush into design. Understanding what's core takes time. Simple and Usable can be found at its entry on publisher Pearson/NewRiders site.

Design critiques are a great way for a designer to get feedback from his/her design team. However, depending on the way they are facilitated or the manner of which a designer asks for feedback, sometimes they don't always turn out so great.Knowing the value of feedback from design peers, how can we as design teams create a critique process that doesn't lead to negative, out of context or unproductive advice that can hurt designs or even bruise a designer's pride in the process?Patrick and Andy met with Ben Peck to discuss the challenges that deign teams face when participating in regular design critiques and how we can make them more productive and helpful for all involved.LISTEN IN TO HEAR:How to build a proper critique process that will work for your team.What sort of critique guidelines can help designers to give/receive productive feedback.How to streamline rapid feedback during the critique and record the information given to the presenter for later review.Ben Peck is a Product Design Director at Jane coming from over a decade of design experience working with software companies that have partnered with brands such as Nike, The North Face, Oakley, Under Armour, and Sonos. Ben is focused on designing Jane’s software and products to significantly impact the user experience needs of our consumers and sellers.Ben is also the cofounder of the Front Conference, a product design and management conference held in Utah which is on it 4rd year, as well as the Director of Product Hive with over 3,000+ product designers and product managers.

Mike Velasco joins Tim Keirnan for a critique of the Milwaukee 13" Jobsite Work Box. This tool box is oriented vertically in contrast with conventional tool box designs, which provides both advantages and disadvantages. While Mike enjoys the design and uses his tool box regularly, Tim has not been as impressed despite the numerous positives of the product's design and construction. This is why we do the show! Good designs of even "simple" products like a tool box cannot always please every user; people are so different. As usual, we structure our critique around the following points: * Encounter * Decision * Purchase * Initial Impression (out of the box) * Longitudinal review You can find the tool box at Milwaukee's site here: https://www.milwaukeetool.com/Products/Storage-Solutions/48-22-8010 Note that product photography usually involves very bright lighting, and in this case Tim was not expecting the interior to be as dark as  the product photos appeared. The photo on the Design Critique blog page is not using a flash for a more accurate representation of what a user sees when looking into the box for tools along the bottom.

Hoje, os designers Douglas Monteiro (@msilvadoug) e Kiko Herrschaft (@KikoHerrs) conversaram sobre uma Inteligência Artificial sendo pesquisada pela Microsoft para gerar imagens do zero a partir de descrições em texto! Falamos sobe o potencial disso e sonhamos com as oportunidades de design que surgiriam caso essa tecnologia avance. Também falamos sobre a importância da crítica de design para o nosso processo de trabalho e sobre como nossas “boas experiências de usuário” podem acabar gerando um impacto negativo na vida das pessoas. A discussão está topper, põe o fone e vem com a gente! Postagem original com os links do episódio: https://medium.com/@kiko.herrschaft/papo-semanal-08-ux-detox-design-critique-e-fotos-inventadas-por-ai-efc28eaccaac

Eric Penn and Ryan Claffey join Timothy Keirnan for a critique of the Ford FiestaST. We never pretend to be objective on Design Critique, as we are too honest. We admit our biases so you know where our opinions are coming from. In this product category, our bias is small sporty cars with less mass and great handling that let you feel what's going on. The Ford FiestaST is a hot hatchback that won our undying admiration from the first drive. Tim calls it the American MINI Cooper, and he ought to know. It's as close as we'll ever get to driving a Labrador Retriever puppy. Tim talks in detail with Eric and Ryan about their customer experiences with the FiestaST, including * Encounter * Decision * Purchase * Initial use * Longitudinal use Eric's first drive of the 7th Generation Fiesta on Belle Isle was captured for posterity. Ryan's Protege Garage is also well worth checking out.  

The Design Critique podcast celebrates its tenth anniversary! While others have podfaded, we have persevered.In this anniversary episode, show co-founder Tom Brinck returns to discuss the customer experience of Starbucks coffee shops with Tim Keirnan. Tom is the power user and Tim is the newbie. Two very different perspectives.This anniversary episode's album art features a cake with a Star Wars action figure on it, as befits any ten-year-old's birthday cake. And you must admit it's cool to have Palpatine himself with us, ready to slice, dice, and fry hypocritically corrupt Jedi. As they well deserved.Thank-you for listening to us for ten years. And thanks to everyone who appeared on the show with us. Customer Experience research and design is more popular than ever, and if this show has helped you improve your products and services, or helped you acquire  really good products that truly improved your life, we have accomplished our goal.Best regards,Tim and Tom

On the 8th anniversary and 100th episode of Design Critique, Timothy Keirnan is joined by a celebratory guest who is no stranger to long-time listeners of the show. Our topic is the design of an everyday object that helps everyone reach a little higher in life: the step stool. We like how such a simple object has so many facets, features, and personas for design consideration.We'd like to thank everyone for listening the past eight years and helping us reach the milestone of episode 100. If you appreciate Design Critique, please write a review of the show on the iTunes music store. We need more reviews and it only takes a couple minutes.The first step stool we discuss is designed towards children and a product description is athttp://www.amazon.com/gp/product/B000FIE6SO/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1The second step stool we discuss is suitable for adults who need one that folds up when not in use and can be seen athttp://www.amazon.com/gp/product/B00004SAC3/ref=oh_details_o02_s00_i00?ie=UTF8&psc=1 This episode closes with some old outtakes from the early recordings we did at Country Squire Studio 1 from 2005-6. Ahh, memories. Thanks for listening!

In an audio editorial, Tim asks if the supposed death of bricks 'n mortar stores at the hands of online sales is greatly exaggerated. What do you think?The article mentioned in this episode can be read in full athttp://blog.intuit.com/trends/browsing-fees-a-new-retail-strategy-or-the-end-of-bricks-and-mortar/Design Critique does not accept advertising, but the following merchants deserve honorable mention due to their bricks and mortar customer service:Averill Racing Stuff, Inc. (customer education & advice)Best Buy (in-store warranty service on Logitech & Phillips products)Staples (website easily & accurately displays product stock at particular locations)

Brad Jensen and Tim Keirnan present a longitudinal review of the Garmin Nuvi 50 portable GPS. What does it do well, and how could its interaction design and interface design be improved?An earlier episode of Design Critique reviewed a TomTom portable GPS and you might want to go back and hear that along with this episode.http://designcritique.net/dc86-longitudinal-review-tom-tom-xl335tm-portable-gpsBoth TomTom and Garmin solve the navigation problem for their customers in ways that are both familiar and different. Neither unit provides a perfect solution, but it's fun to talk about.

Even when the initial user experience of a product is good, the total customer experience suffers when a company ignores service after the sale. We at Design Critique argue that service after the sale IS AN INTEGRAL PART OF A PRODUCT'S DESIGN because it directly affects the customer experience. Only bad companies isolate product design from customer service design. In Tim's case, T-Mobile destroyed a loyal, 8-year customer relationship for its monthly prepaid service by* Refusing to help replace a smart phone under warranty when it broke, in any kind of  realistic time frame,* Refusing to unlock the phone after selling it on the condition it would be unlocked after 90 days, and* Implying its monthly prepaid customers are not worth helping because only long term contract customers deserve good customer service.It's a comedy of errors unless you're the one who wasted hundreds of dollars and hours of time dealing with T-Mobile's agressively anti-customer practices. What lessons can we draw from T-Mobile's mistakes? One anecdote does not make a statistically significant trend, but anecdotes provide useful insights into the how and why of customer service failures.

Tobby Smith joins Tim Keirnan for a longitudinal review of the Windows Phone 7.5 mobile operating system. Both guys have been using it on Nokia Lumia 710 handsets since last winter and are ready to explain why they enjoy the Windows Phone customer experience, as well as complain about the negative points which they hope Microsoft will fix in the upcoming Windows Phone 8.Tobby is a long-time veteran of smart phone use, while Tim is new to smart phones, so both ends of the user continuum are included.To see the user interface of Windows Phone, head over to a cell phone store in your area and try it for yourself OR point your browser tohttp://www.microsoft.com/windowsphone/en-US/features/default.aspx The episode of Design Critique with Matt Hard that covered the Zune HD, the predecessor to Windows Phone, can be heard athttp://designcritique.net/dc69-critique-microsoft-zune-players-zune-4-0-software-and-zune-pass

A new Design Critique episode type is born. When someone sends feedback on an episode, they may be asked to come on the show and discuss what they had to say. That's how Eric Gauvin from the USA got roped into doing an episode with Tim regarding Eric's email comments on episode DC84, The State of the Internet User Experience 2011 panel. Thanks to Eric for making time to talk with me. And season's greetings, everyone!

Recorded live at Internet User Experience 2011 on October 11th, it's the panel session "The State of the Internet User Experience" starringMarti GukeisenDave Mitropoulos-RundusDante MurphySusan Weinschenkand Tim Keirnan as the moderator.Learn more about the panelists athttp://www.iue2011.com/presentation_stateofux.htmlThanks to all four panelists for allowing Design Critique to distribute this recording.

In this talk new media scholar Rhonda McEwen examines the context for the emergence of social media and explores the subject beyond superficial understandings of software use, to engage in debates regarding the consequences of these media for our sociality. She will begin with a reflection on a timeline representing the rise of social media, then shares research findings from four of her new media projects — as well as drawing on current affairs — to describe the roles of Facebook, SMS, Skype, Blogs, LinkedIn, and Twitter in the areas of transitions, design, critique, and praxis.

Dr. Nelson Soken, co-author of Lead the Pack: Sparking Innovation that Drives Customers Wild, joins Tim Keirnan for a discussion of the book and its principles. At the Human Factors & Ergonomics Society annual meeting in 2009, Dr. Nelson Soken delivered the keynote presentation to the Product Design technical group based on his book. Tim like it so much he bought the book and is now proud to interview Dr. Soken on Design Critique.User experience research and design concepts underlie a majority of the book's themes and this episode is valuable for anyone doing human factors or UX work in support of product design. As Dr. Soken emphasizes, people and our relationships to them in the workplace are a very big part of innovating.You can find the book at:http://www.leadthepackthebook.com/In addition to the "Contact the Authors" link at the above website, you can also find the authors at their LinkedIn pages. Just log in to your LinkedIn account and search their names:Nelson SokenWill Wengert

The ultimate longitudinal review, five years in the making. Sennheiser has changed their once-terrific PX-100 headphones for the worse. We don't often do negative reviews on Design Critique, but it's useful to analyze how a great user experience can disappoint after several years ownership. Reliability is the Achilles heel of the PX-100 and now it's even worse with brittle plastic, reduced cushioning, and wickedly tight pressure through the headband. In other news, Tim has a chapter in the new UX Storytellers book, which is free for download, and a blog post for Altitude Inc. We have email from two, count 'em TWO, listeners. All this in under 30 minutes.Interesting PX-100 reviews for the PX-100 and PX-100 MkII can be found athttp://www.amazon.com/Sennheiser-PX-100-Lightweight-Collapsible/dp/B000089GN3/ref=sr_1_1?ie=UTF8&qid=1293124224&sr=8-1http://www.headphone.com/product_review.php?icn=0020081010Tim's chapter in UX Storytellers, UX Professional Buys a Car, can be found at http://uxstorytellers.blogspot.com/Download the whole book and enjoy!Tim's "How User Experience Research Saved the Chevrolet Corvette" post on Altitude Inc.'s blog can be read athttp://altimeter_blog.altitudeinc.com/bid/33288/How-User-Experience-Research-Saved-the-Chevrolet-Corvette

Jared Spool of User Interface Engineering joins Tim Keirnan for Design Critique's 5th anniversary episode. That's FIVE years, folks! The guys discuss some favorite UX-related new media audio and video shows, debate the effectiveness of advertisements in new media shows, and generally engage in freewheeling talk that never takes itself too seriously. We close with a promo for UIE's User Interface 15 conference to be held in Cambridge, MA this November. Links: www.uxpod.com http://johnnyholland.org/category/radio-johnny/ http://iatelevision.blogspot.com/ http://www.ted.com/ http://5by5.tv/bigwebshow/1 http://www.uie.com/events/uiconf/2010/

Jeff Smith of IBM's Hardware Experience Design Group presents a "director's cut" of the presentation he gave at the 2009 HFES conference. Tim liked it so much in San Antonio that he wanted to hear an expanded version on Design Critique so here it is, titled "Gathering User Feedback from Internal Sources to Supplement Formal Usability Studies". In part one, Jeff * Describes his job as a human factors engineer with IBM, * Tells his interpretation of the field combined with IBM's corporate values, * Discusses the essential nature of communication to both clients and coworkers * Shares his "elevator speech" of what he does for a living, and * Emphasizes the importance of field research if you're able to do it on a project. In part 2, Jeff will explain the methods of using internal sources to supplement formal user research. Jeff's coauthors on the presentation were Daniel P. Kelaher and David T. Windell.

Serena Rosenhan and her husband, Blair, join Tim for a critique of the Betty Crocker BC-1957 waffle iron. Part one of this episode is a very informal, out-of-the-box usability test recorded live in the Rosenhan kitchen on a sunny Saturday morning as Serena and Blair cooked brunch for Tim. Part two, which occurs around 42 minutes into the episode, was recorded several months later when Serena had used the waffle iron again and could join Tim via phone for a "longitudinal review" as we like to do here on Design Critique. Even something as simple as a waffle iron has numerous areas of needed improvement or, in the case of the vertical storage ability of this unit, areas of impressive innovation.

Colin from Canada returns to discuss his three iterations for the Design Critique  blog page redesign. Because this project is not "real" in a commercial sense, we tried three iterations with increasing levels of client involvement just to see how the designs might differ.Design 1 was purely from Colin's perspective as a listener to the show, wth no involvement from Tim.Design 2 was derived from Colin's interview questions that he'd normally ask an actual client.Design 3 included Tim's general vision of what he wants in the new page design, plus Colin's executing the details.Remember to see episode DC654a for the PDF file of Colin's three designs, or look at them on Colin's own website athttp://www.finkle.ca/firebrand/wp-content/uploads/2009/11/DesignCritiqueBlogPage-3Designs.jpg Listener Tom from Maryland asks some very important questions about hackintoshing, end-user license agreements, and the poorly implemented and supported EFI-X module.The "Why Does Apple Allow Personal Hackintoshes" article is athttp://www.applematters.com/article/why-does-apple-allow-personal-hackintoshes/The "It's time to bring the EULA madness to an end!" editorial is athttp://blogs.zdnet.com/hardware/?p=5783

For the 4th anniversary episode of Design Critique, Michael Graves and Tony Hron from the Michael Graves Design Group join Timothy Keirnan to discuss product design:* The wine glasses that [yellow tail] wines commissioned Michael Graves to make for their new wine[tails] mixed drinks. Pix will be at the show's blog page as soon as they are released.* Tim's Hamilton Beach 6-Speed Hand Mixer, a part of the Michael Graves Design collection at Target stores. Pix are at the blog page now, DesignCritique.net.* General design discussion.* Designing for accessibility in a world that still does not value universal design as it should.Tim closes the episode with some listener feedback and his own reflections on doing the show for the past four years.The press release for the wine glasses is athttp://www.pitchengine.com/free-release.php?id=35057Michael Graves' firms are athttp://www.michaelgraves.com/Wikipedia entry about Mr. Graves, focusing more on his architecture:http://en.wikipedia.org/wiki/Michael_GravesMichael Graves designs at Target:http://www.target.com/b/ref=sc_iw_r_1_0?node=1060502The [yellow tail] website ishttp://www.discoveryellowtail.comThe [yellow tail] twitter address ishttp://twitter.com/yellowtail_usaListener Alan's review site for iPod Touch/iPhone apps for young children ishttp://atouchoflearning.com/When the final photos of the wine glasses we talked about are available, they will appear in the artwork for this episode.Thanks for listening for the past four years, folks. Write a review of the show on iTunes if you'd like to help us celebrate.

This is the first episode in a series wherein host Tim and listener/volunteer Colin redesign the blog page for the show at www.DesignCritique.net.  Our process for this "case study in the making" is:1. Colin designs a new look and feel using only his impressions as a long-time listener of the show, with no input from "the client" (Tim). Tim wants to see what Colin would do without any input from "the client".2. Colin interviews Tim to ask questions he normally would ask a new client (this here episode, in fact) regarding branding opportunities for and background of Design Critique.3. Colin iterates his "client-free" design based on what he learns in this interview.4. Tim, still not having seen Colin's first two designs, tells Colin his own goals for the new blog page, including both big picture concept and nitpicking details.5. Colin creates a design based only on Tim's (the client's) needs.6. Tim views all three designs, which will be shared with the listeners.7. Colin and Tim debate the merits of the three designs and invite listeners to help evaluate their strengths and weaknesses through several UX methods.8. A final design is iterated and put into production. You can find Colin's website atwww.finkle.ca

Good feedback is important at the User Interface and Process levels. This brief episode considers some of the elements invovled in providing good feedback.If you like the User Experience podcast, you might want to check out Tim & Tom's Design Critique podcast podcast. I met Tim at UPA in June, and he provided both encouragement and practical advice that helped get the User Experience Podcast up and running - thanks Tim.