Welcome to the Buying & Beyond podcast, the podcast for all things Retail Buying...and more!Join us, Kate & Lyns, buyers and best friends, each week for industry insights, stories and expertise from real people in retail. Â Enjoy honest stories and conversations, retail therapy and learn bite-sized tips from us and our friends from across the industry. Follow our journeys from the very beginning, how did we discover 'Buying', our first steps on that long ladder, the ups & downs of working in fast-paced fashion and the reality of retail!We are your modern day mentors; prepping Buyers of the future, empowering current Buyers and giving insights to retail businesses and entrepreneurs If you like listening to this podcast, please rate, follow and share - you can also find us on instagram @buyingandbeyond Come behind the scenes with Buying and Beyond
Welcome to another episode of Friday Retail Reflections! This week, we're diving into the latest trends and stories shaping the retail landscape.We kick things off with Amazon's Second Chance Deal Days - the retailer's first-ever discount event dedicated to secondhand products. With over 30 million returned and refurbished items up for grabs, this move shines a spotlight on the resale market and reinforces its growing role in mainstream retail.Next, we turn to the British Heart Foundation, highlighted by the BRC for its remarkable contribution to both communities and the environment. With 680 stores across the UK, the charity sells 25 million donated items annually and prevents 54,000 tons of goods from ending up in landfill. It's a powerful reminder of how charity shopping is driving the circular economy.Mori's acquisition Storksak and Babymel marks an important moment for their growing portfolio of baby and kidswwear brands. The blend of quality craftsmanship, timeless design, and fresh modern touches shows how legacy brands can stay relevant for today's parents.We also celebrate The White Company's 30th birthday. Three decades on, the brand continues to evolve with new clothing lines, and an impressive consistency in brand identity that has stood the test of time.On the branding front, & Other Stories debuts a bold new look under Jonathan Saunders, sparking debate on the necessity of rebrandsMeanwhile, Topshop's return via John Lewis raises questions around brand fit, customer expectations, and the continued reshaping of the UK high street.This month fashion weeks are back - with Manchester's revival after a decade, followed by the big four: New York, London, Milan, and Paris. It's a reminder of how these events continue to shape trends and set the tone for seasons ahead.Finally, we pause to remember Giorgio Armani, reflecting on the life, career pivots, and lasting influence of one of fashion's true icons.Join us for thoughtful insights, lively discussion, and a forward-looking take on what's next for retail and fashion.Key TakeawaysResale and circular retail are continuing to grow mainstream, with Amazon even entering into highlighting it's second hand inventory with deep sales.Heritage and high street brands are reshaping themselves - whether through acquisitions, anniversaries, or rebrands, to stay relevant in today's evolving market.Global fashion events and industry icons continue to inspire, reminding us of retail's blend of tradition, reinvention, and cultural influence.Support the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk Find out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
In this inspiring episode, we welcome Christine Lindebak – designer, fashion industry veteran, and founder of both the ethical loungewear brand Lindy Lindy and the sewing education platform Sewing in the City. Christine shares how her sewing journey began at just six years old, nurtured by her creative mother and a home filled with inspiration. She reflects on a vibrant career spanning roles at Nordstrom, Escada, Mulberry, Alexis Bittar, and Emilio Pucci, offering candid insights into the stark contrasts between luxury and fast fashion, as well as the unique cultures of retail in Seattle, Los Angeles, and New York. Christine opens up about the burnout that led her to step away from corporate life and channel her expertise into entrepreneurship and launching Sewing in the City to provide online classes, YouTube tutorials, and PDF patterns, and later founding Lindy Lindy, a slow fashion brand creating loungewear from vintage linens through small-batch production in Spain. Throughout our conversation, she champions individuality, upcycling, sustainability, and the joy of making clothes that truly fit, sharing how her “Fit Clinics” empower people to feel confident in their own creations.3 Key Takeaways:Sewing and upcycling are accessible, affordable, and deeply rewarding—anyone can start with simple tools and grow their skills.The slow fashion movement values quality, individuality, and sustainability over mass production and trends.The skills you'll learn in your demanding corporate career will stay with you for life - and can help you to build a business around your passionLinks & Resources:Lindy Lindy – Christine's ethical loungewear brand: https://lindylindy.com/Sewing in the City – Online classes, YouTube tutorials, and PDF patterns: https://sewingandthecity.com/Follow Christine on Instagram and YouTube for creative inspiration and tutorials @sewingandthecity @lindylindy.shopSponsors:Boho Betty: www.boho-betty.co.ukDiscount code: BYB10 (offer ends 3rd October)Wholesale site: www.boho-betty-wholesale.myshopify.com For buying support email us at hello@buyingandbeyond.co.ukSupport the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk Find out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
Welcome to the fifth episode of Retail Reflections! This week, our hosts are joined by Yassin, who brings fresh insights from their work experience and adds a new perspective to the conversation.We kick things off with Pinterest's new curated thrift shop, a digital-first initiative that puts circular fashion and vintage finds directly into shoppers' feeds. The team explores how this move reflects the growing appetite for secondhand style, and how platforms like Pinterest are reimagining the resale experience for a generation that wants both sustainability and style at their fingertips.Next up, we dive into Marks & Spencer's evolving approach to secondhand fashion. From their long-standing “schwopping” scheme to their new partnership with eBay and Reskinned, M&S is finding ways to make sustainable shopping more accessible, appealing, and mainstream. We discuss how collaborations like this could help reshape consumer perceptions of preloved clothing.The conversation then turns to menswear, as M&S launches a dedicated Instagram channel for men's fashion. With younger male shoppers increasingly style-conscious and engaged online, retailers are recognising the demand for fresh, trend-led menswear content. We look at how this shift is changing the way brands speak to male audiences, and what it means for the future of men's fashion retail.We also celebrate a milestone moment for the industry with Jo Whitfield's appointment as the first female chair of the British Retail Consortium. This sparks a wider discussion about women in leadership, the significance of representation at the top, and how the retail sector is (slowly) shifting toward greater inclusivity and diversity in its leadership ranks.From there, the team reacts to Frasers Group's surprising pivot into leisure and activity spaces with “We Do Play.”Is this a clever diversification strategy or a risky step away from their retail roots? We unpack the thinking behind the move and what it says about the future of lifestyle-driven retail experiences.The episode also takes a candid look at the fast fashion shakeup, with PrettyLittleThing's recent struggles under the spotlight. With fierce competition from disruptive players like Shein and Temu, and the challenges of refreshing a brand in a rapidly changing market, we discuss what the future may hold for PLT and the wider ultra-fast fashion space.Finally, we wrap things up on a futuristic note with the story of robot dogs being trialled for parcel deliveries in Leeds. From practicalities to public perception, the team shares their thoughts on what this might mean for automation in retail and logistics — and whether we're ready for four-legged couriers on our streets.As always, expect personal anecdotes, industry insights, and plenty of laughs along the way.Thanks for tuning in! Don't forget to subscribe to Retail Reflections for your weekly dose of retail news, trends, and thoughtful discussion.Support the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk Find out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
Welcome back to another Friday episode of Retail Reflections! This week, we're diving into five hot topics that are shaping the retail landscape right now.We kick off with the much-anticipated return of Topshop. After months of build-up, the relaunch has finally landed but does it live up to the nostalgia? We share our honest thoughts on the collection's design choices, its approach to sustainability, and whether the brand has truly captured the iconic spirit that made it a household name.Next up, we look at JoJo Maman Bébé's new pre-loved platform in partnership with The Little Loop. This initiative lets customers trade in outgrown children's clothes for instant credit. We unpack why circular fashion is gaining momentum, and why this collaboration feels like a real win for eco-conscious families.Then, it's onto Boots, who have just launched their first fragrance-only boutique in London. We discuss what this move means for their place on the high street, how it stacks up against specialist beauty retailers, and the emotional pull of fragrance as a category.We also explore M&S's £340 million investment into its food supply chain the largest in the retailer's history as they look to double their food business. From product innovation to plans for airport stores, we debate whether M&S is setting itself apart enough to challenge Waitrose and stay ahead in an increasingly competitive space.Finally, we close with Amazon, which is facing legal action over alleged price inflation and tough vendor agreements. We consider what this means for sellers and consumers.As always, we'd love to hear your thoughts on the topics we cover so keep the feedback coming! And don't forget to tune in next week for more insights and reflections from the ever-changing world of retail.This week's top takeaways:Nostalgia isn't enough for a successful brand relaunch innovation and authenticity are key.Sustainability is no longer optional, with kidswear brands leading the way in circular fashion.High street icons like Boots and M&S are reinventing themselves to stay relevant in a fast-moving market.Support the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk Find out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
Welcome to another lively Friday morning catch-up! In this discussion, we dive into the latest happenings in the retail world, sharing personal stories, industry insights, and thoughtful opinions.We kick things off with an update on River Island, from there, we take a trip down memory lane with a discussion on tween retail, reflecting on the glory days of Claire's Accessories in the midst of the sad news about the brands struggles, while considering the fresh strategies legacy brands need to survive today's competitive, fast-fashion market.The conversation then moves to IKEA's newly opened Brighton store, with its local cultural touches, sustainability focus, and, of course, the much-loved “Bargain Corner.” We also look ahead to the upcoming Fashion Weeks and the rise of preloved trends, spotlighting eBay's Endless Runway campaign and the growing influence of circular fashion on mainstream retail.Katy shares her own experience joining ASOS's World Loyalty Program, and we discuss the growing importance of digital loyalty and community for online-only retailers. We also explore the Marks & Spencer Sparks Parenthood Club, a creative approach to customer engagement that's helping M&S reinvent its family appeal in kidswear and menswear.We wrap up with Hotel Chocolat's latest foray into experiential retail, discussing how immersive in-store experiences can deepen customer engagement and boost sales in an increasingly digital-first world.Key takeaways from this week's chat include: The need for legacy brands to adapt to shifting consumer expectations. The rising importance of loyalty programs and in-store experiences for customer retention Sustainability and circular fashion are no longer niche, they're shaping the future of retail as we know it.Tune in for industry news, personal anecdotes, and actionable insights for anyone curious about where retail is heading next.We'd love to hear your thoughts and stories! Drop us a message or share your own retail reflections with us.Support the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk Find out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
In this week's summer series episode, Katy and Lynsey dive into the latest headlines shaping the UK retail landscape. They begin with an update on River Island's ongoing financial challenges, including a postponed court decision and a critical search for £40 million in funding. The hosts discuss the potential impacts of store closures and rent reductions as part of the retailer's possible restructuring.Next, they explore Next's recent acquisition of the maternity brand Seraphine, reflecting on the difficulties faced by employees and the hope that Next can revitalize the brand's growth and presence in the market. Following that, Katy and Lynsey turn their attention to Primark's move into standalone homeware stores. They compare this strategy to competitors like H&M Home and B&M, discussing current trends in home and garden retail, the popularity of novelty items, and the importance of accessible price points for consumers.Despite a wave of retail store closures, the hosts remain optimistic. They suggest that some brands may come back stronger after taking a break, highlighting Ted Baker's recent return to the high street as a positive example. The discussion also touches on the growing importance of experiential retail in engaging customers beyond traditional shopping. The episode then shifts to Zara's latest flagship store in Manchester, which incorporates new technologies such as automated checkouts and restocking rails. Katy and Lynsey debate the effects of automation on customer service and consider how retailers must offer more than just efficiency to attract shoppers.Manchester's retail boom is next on the agenda, with new stores from Primark, JD Sports, Nudie Jeans, and others contributing to the city's vibrant retail scene. Lastly, the hosts celebrate Boden's expansion into the US market, reflecting on the brand's evolution and its enduring design ethos.The episode closes with a teaser for next week's deep dive into Copenhagen Fashion Week, and Katy and Lynsey encourage listeners to share their thoughts and reflections with the show via Instagram or direct messages.Key Takeaways:River Island faces a challenging financial future with restructuring likely on the horizon, impacting stores and operations.Next's acquisition of Seraphine signals potential growth for the maternity brand, while Primark's standalone homeware stores highlight evolving retail strategies focused on accessibility and trends.Despite closures, the high street shows resilience through brand comebacks, retail innovation, and thriving hubs like Manchester, proving there's still much to be optimistic about.Support the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk Find out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
Welcome! This is the start of our retail reflections, our weekly Friday morning catch up on all that's been going on in retail. While we're taking a break from main podcast this summer, we thought actually, you know what, we chat a lot about everything that's going on in retail and we find it super interesting to hear each other's thoughts on it. So why not share it with the wider world and we would love to hear your views too, on what's going on out there because there's a lot going on! We've got brands closing down, brands coming back, brands taking a new form on either, either it just be online or opening an experience store, the advancement of tehcnology and AI making it's mark on retail, and so much more!These episodes are bitesize 15-20 minutes aimed to bring you upto date with some of the latest topics, to spark ideas and encourage conversationIn this weeks episode we discuss -- Experiential retail; health and beauty, home and furniture, and wellness and bakeries - The Topshop return; Who is the store partner in the UK? Who is the customer for the relaunch? - River Island; the sad news of their continued struggles - can they evolve again like the rebrand from Chelsea Girl?- Ted Baker; is it coming back to the high street?! A soft launch online and now hard launching back into bricks & mortar…One of the boldest brands from a print and colour POV - ASOS; premium controversy v. new strategies like ASOS World- Grocery shopping with AI; would you trust a computer to do your food shop? More and more people are learning to live through AI - is it thrive or die?We'd love to know your thoughts - drop us a message or a DM @buyingandbeyondSupport the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk Find out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
In this episode, we're joined by Lucy Smith, Senior Buyer for Womenswear and Accessories at Jigsaw. It's a nostalgic one as we all began our buying careers together on the bags team at Accessorize a real full-circle moment for us ex-Accessorize girls!Lucy walks us through her journey into buying, from her early love of fashion (inspired, of course, by Rachel from Friends lol), to studying Fashion Management and Marketing, and finding her true passion in product development. She shares candid insights from her early days, including a wonky-label incident, a lesson that made her loyal to the guillotine ever since!We chat about the importance of truly immersive work experience, the excitement of seeing your product hit the shop floor, and the diverse learning that comes from moving between categories like bags, beachwear, and footwear. From embellished bags in India to beautiful shoes in Italy, Lucy's career is a testament to saying yes to opportunities and growing with every challenge.Lucy also opens up about stepping back from the fashion industry post-Covid, recognising burnout, and using that time to reset, travel, do some charity work and even launch her own Etsy shop. Her eventual return to buying via a Zoom interview in Ibiza led her to a brilliant role at Jigsaw, where she now leads her team with empathy, creativity, and experience.
In this episode, we sit down with Hannah Robb, founder of Han Social, a marketing consultancy dedicated to empowering businesses to connect with their ideal customers and build sustainable growth without burning out. With over 15 years of experience working across major brands like Smirnoff, lastminute.com, and Unilever, Hannah shares her journey into the world of marketing and the insights she's gained along the way.Hannah's career began in PR, working with agencies such as Shandwick, where she handled accounts for brands like Woolworths and Barclays. Her passion for media and communications led her to travel and work in Sydney, where she gained experience in travel PR. Upon returning to the UK, she joined The Pulse Group, working on Smirnoff campaigns. During her time there, she was involved in innovative projects like the Smirnoff Style Bars and collaborations with MTV and Kiss FM, which were groundbreaking at the time.Her subsequent roles at lastminute.com and Unilever further honed her skills in brand experience and customer engagement. These experiences taught her the importance of understanding the customer journey and creating memorable brand interactions.Despite her success in corporate marketing, Hannah felt a calling to help small businesses, particularly female-led well-being brands, navigate the complexities of social media marketing. This led her to establish Han Social, focusing on providing personalized training and coaching to empower businesses to show up authentically and connect with their audience.Through Han Social, Hannah has worked with hundreds of businesses, offering tailored strategies to grow their audience and sales using organic Instagram, without the overwhelm of paid ads. Her approach emphasizes clarity, simplicity, and authenticity, helping businesses build a strong online presence that resonates with their target market.Key TakeawaysEmbrace authenticity in marketing: In a crowded digital landscape, being true to your brand's values and voice can help you stand out and connect with your audience on a deeper level.Focus on customer-centric strategies: Understanding your customers' needs and desires allows you to create content and campaigns that genuinely resonate, leading to increased engagement and loyalty.Prioritise sustainable growth: Building a business that aligns with your values and well-being is crucial. Avoid burnout by implementing strategies that promote long-term success without sacrificing personal health.For more insights and practical tips on social media marketing, you can contact Han via her instagram @hansocial and Linkedin page Hannah RobbSupport the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
In this episode, we speak with Anna Youngston, founder of Majury Merchandising and former merchandising professional at Accessorize, about her transition from a long-standing career in retail to establishing her own consultancy. With over 20 years of experience in merchandising across major British fashion retailers, Anna provides valuable insights for professionals in fashion, retail, and business strategy.Her career spans well-known retailers such as Harvey Nichols, Principles, Accessorize, Warehouse, and Topshop. She now works with small businesses, helping them strengthen their commercial performance through data-driven merchandising strategies. This episode offers practical guidance for retail buyers, founders, and operators navigating a highly competitive and fast-changing market.One of the key misconceptions Anna addresses is the belief that merchandising is only relevant for large businesses. In reality, it is often the missing component in smaller brands seeking sustainable growth. She explains how better stock visibility, range planning, and forecasting can significantly improve performance. Her consultancy work highlights how many small brands fail to unlock the full value of their data. Whether addressing pre-orders, managing cash flow, or responding to evolving customer behaviour, effective merchandising is not optional - it is essential. Anna also discusses the importance of reactive agility. Successful merchandising is not only about long-term planning, but also about adapting quickly to challenges. From excess stock to supply chain delays, the ability to make timely, informed decisions can significantly impact cash flow and profitability. She emphasises the importance of understanding financial performance at a granular level. Whether discussing pre-order models, seasonal range architecture, or margin contribution, she underlines the value of knowing precisely where growth is coming from. Anna believes there is a need for objective, data-led decision-making. Emotional attachment to products or legacy ideas often results in poor commercial outcomes. The ability to pivot with intention and strategic clarity is a critical skill for modern retail businesses.Takeaways from the Episode:Merchandising isn't just for big brands - it's a game-changer for small businesses. Don't be afraid to pivot, and don't just rely on hope - it's not a good sales strategy! Know your numbers: You have to make sure you understand your forecasting, lessons learned, and your building blocksWhether you're a brand founder, a solo entrepreneur, or a retail team member trying to get a grip on your stock and strategy, Anna's wisdom offers practical tools to build resilience, make smart decisions, and grow with confidence.Connect with Anna Youngston or follow Majury Merchandising on Linkedin, or check out https://www.majurymerchandising.com/Thanks for tuning in! Don't forget to subscribe, rate, and review if you loved this episode we've got more retail gold coming your way!Support the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
In this episode, we dive into the powerful wave of change sweeping across the retail world as more brands step up to do the right thing. From circular business models and resale platforms to thoughtful retail strategies and new legislation pushing fast fashion to rethink its impact we cover it all.Whether you're in the industry or just a curious shopper, this conversation breaks down the big shifts and spotlights brands and retailers that are truly leading by example. Circular Retail Is Booming - Circularity isn't just a buzzword it's becoming a business imperative. Platforms like Vinted are redefining how consumers shop, pushing mainstream retailers to adapt or risk irrelevance. We explore how the resale and reuse economy is reshaping everything. -> The Rise of Rental & Pre-Loved: From renting occasion wear to proudly buying pre-loved pieces, the stigma is gone and the demand is real. We chat about the creative ways brands are building loyalty and sustainability through rental services and secondhand offerings. Think fashion with a conscience. -> Retailers We're Loving Right Now - Shoutout to Positive Retail and The Cirkel and Loved Before brands that are building communities, offering value, and proving that ethical, thoughtful retail can also be stylish and fun. We discuss what sets them apart and why they're worth keeping an eye on.Retail News Round-Up --> Jellycat's Strategy Shift- We discuss Jellycat's bold move to refine their stockist network choosing to support fewer independent retailers more meaningfully, with better brand experiences in-store. Plus, how the Jellycat Café is bringing the brand to life in playful, immersive ways. Perhaps this new strategy opens the door for another brand to step in and find similar success to Jellycat especially with independent retailers continuing to play a key role in helping emerging brands get discovered by consumers.-> France Takes a Stand on Fast Fashion
In this vibrant episode, we sit down with Caitlin and Claire, the designers behind The Outdoor Edit, a bold new Scottish brand reimagining how we design and enjoy our outdoor spaces. With a mission to treat outdoor areas as an extension of the home, The Outdoor Edit brings fresh, trend-led thinking to a market previously dominated by muted tones and safe choices. Their debut range spans everything from parasols and cushions to bistro sets, lighting, and fire pits crafted to work in everything from small balconies to spacious gardens.We dive into their design journey, exploring how inspiration from Milan and Paris Fashion Weeks, international design fairs like Salone and Maison, and trend platforms such as WGSN and Pantone helped shape their six curated themes. Each one offers a unique personality from the playful, neon-soaked Moments of Joy inspired by Gen Z's “kidult” culture, to the rich, elegant hues of Dark Bouquet and the soft, grounding neutrals of Coffee Naturals. The result is a range that invites customers to personalise their outdoor spaces just like they would an interior room.Caitlin and Claire also share how they built the brand from the ground up from mood boards and product design to packaging and the website all with the goal of creating an elevated yet approachable customer experience. And with themes designed to be mixed and matched, there's flexibility to build a look that's entirely your own.Top 3 Takeaways:Outdoor Living is Evolving Post-pandemic, outdoor spaces are no longer afterthoughts they're now considered integral parts of the home. The Outdoor Edit embraces this shift with trend-driven products that help people express their style outdoors just as they do inside.Design-First Doesn't Mean Inaccessible. With a strong focus on trend forecasting, The Outdoor Edit ensure their collections are stylish yet practical. Their range is designed to fit all budgets and spaces, from a tiny city balcony to a sprawling garden allowing anyone to update their outdoor look with just a few key accessories.Colour and Personality are In! Out goes grey, in comes bold, joyful colour. The Outdoor Edit champions a move toward vibrant palettes, geometric prints, and expressive design, encouraging customers to be playful and daring in how they curate their outdoor havens.Whether you're a seasoned design enthusiast or just looking to refresh your space, this episode is packed with inspiration. Outdoor edit is giving buying and beyond listeners 20% off the range, just use BBEDIT20 at the checkout to redeem. This offer ends on 9th July. Support the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
Welcome to another episode of Buying and Beyond! In this episode it's just us! We're taking a small break from our guest spots, as we dive into the world of Comp Shops, discussing why they're essential for staying inspired, spotting trends, and growing creatively in retail - not for copying! We break the myth; trendspotting is about inspiration and evolution, not duplication.Our recent comp shop took us to the streets of London, walking down Oxford street to see the latest IKEA takeover of the former Topshop space, which felt rather eerie and strange, however the recent news of the standalone stores for the impending Topshop re-brand was a real pick me up! We talk trends, like the buttermilk yellow and boutique branding in mainstream chains, and highlight some of our standout stores, such as the fairly newish roll out of Sostrene Grene and the rise of M&S's sell out collections.We also dig into retail news, the shift toward experience-led shopping, and how tech (and even hackers!) are reshaping the industry. With TALAS's CEO declaring “we're in the hospitality business” we unpack the new expectations for high street retail, it's more important than ever for bricks and mortar to provide a customer experience, as transactional shopping is the online offer. What is the reason a customer is coming to your store? It needs to be emotive, tangible, show quality and interaction. We are forever more reliant on technology, which has so many positive outcomes, but it also put us at risk of a more robotic future, and less human sociable interaction. On which note, a huge thanks to everyone who attended our first networking event! We share how it went, what we learned, and why community is at the heart of everything we're building - plus, what's next as we expand this exciting space for industry connection!
Today we're joined by Rosie Platt, Head of Range & Ecommerce at NOTH. Rosie has a huge amount of retail buying experience working for a wide variety of UK retailers, including Principles, Debenhams, Oasis, Jaeger, River Island, BBC Children in Need and Superdrug. Rosie is a product development buyer at heart, like ourselves. We find out how Rosie got into buying, from taking an online quiz to figure out what she might be interested in, to how she landed her first job at Principles and the journey she's been on working in very different buying environments. We hear all about the skills she picked up along the way from fast paced high street fashion, high end fashion shows, the charity sector (all those Pudsey bears!) to marketplace buying. This is a huge episode packed with so many different brands, sharing experiences of what is it REALLY like to work for all these large retailers, and also a sneak peak for retail businesses to understand what goes on behind the scenes. Rosie describes behind the scene of working at NOTHS from her 8 years experience of onboarding and coaching small product based businesses. Plus she shares her top tips for small businesses looking to partner, or get stocked in a retailer. We ask; what makes a good pitch? Do you need to send samples? What are the key metrics you should be sharing? This is a must listen episode for any brands wanting some valuable tips on what makes for a great pitch and what market places like NOTH are really looking for. If your a buyer this episode will feel very relatable as we are sure that in Rosies varied career she will touch upon a situation you most likely will of been in and gives her experience and advice on how to get through it.Our takeaways for this episode are:- Take a break when you feel close to burn out, it will reframe your perspective. Sometime a side step move is more in keeping with your values and ultimately your happiness. Note: you don't always have to push yourself onto the next thing. Often these breaks still lead you back to climbing the ladder for promotion, so whats the rush?!- A coaching management style is incredible rewarding - on both sides! It gets the best out of your team by calling out where improvements can be made sharing ways to improve. It might feel a bit uncomfortable at first to get feedback, but it will help your development, and remember it comes from a caring place. - It's so great to see brands moving at a slower pace and being much more conscious of supply chain. Yes there are numbers to hit, and these are essential to stay afloat, but let's re-frame the way we look at the product and the numbers in a more holistic way, to enable long term growth. If Brands have this at the heart of the business, then customers can buy with a clean conscious. We need to lead the way.You heard it first hand from Rosie that by 2030 70% of all sales will be on marketplaces... Are you retail ready? Struggling to get in front of buyers like Roise or structure your business to give it the best possible chance? Sign up for our bootcamp and we can help you with all of this! Find out more on our website: https://www.buyingandbeyond.co.uk/bootcampSupport the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
Today we are joined by Ally Mitchell founder of Ocean Kitchen Scotland a brand that's doing amazing work using recycled plastic found in the ocean. Joining with Ally today is Anna Campbell-Jones, an awarding winning interior design and presenter of Scottish home of the year. Together they are both here to talk about their collaboration of an amazing new swallow wall ornament range. Ally chats to us all about how he started his brand after his career as a commercial diver, diving all over the world and being involved in dives up in scotland where he saw first hand the devastation of plastic contamination in our oceans. He tells us his story on how this inspired him to start a brand that even he didn't anticipate to have such incredible growth in such a short space of time. Anna tells us her story as a interior designer for over 35 years, 7 years a judge on Scottish home of the year and Scottish influencer of the year (interiors and design) 2022-23. Anna began to be approached by brands to promote their products. She thought “why dont i make my own products” so she set out to design her own brand of homewares, all made in Scotland and sustainably.Ally and Anna met whilst speaking at a climate conference in Glasgow, COB 24. They quickly realised they had a lot in common despite one being an North Sea saturation diver who had founded a sustainable pant pot business and the other being a TV presenting interior designer. They met for scones and coffee a couple of weeks later and brainstormed spontaneously from pots to ducks to swallows, deciding to create swallow wall ornaments from Scottish ocean plastic.There was no plan apart from to collaborate and experiment, launching softly on each of their Instagram accounts these little objects, symbols of hope and home, organically became an overnight sensationHear their story from evolution of the concept of the swallow to the design and production process- even collecting the waste themselves on the beach cleans they regularly do together. This story is incredible inspiring and really highlights the power of storytelling and motivation to make an impact on the planet. Our key takeaways:Organic, homegrown ideas often have exceptional potential for rapid growth.Collaborations thrive when brands with shared values unite.When a product connects with people in different, personal ways, it helps build a loyal customer base that grows with the brandOcean swallows are available on both Ally's and Anna's Websites, find out more here: https://oceanplasticpots.com/ and https://annacampbelljones.com/ You can also contact via their instagrams @ ocean.kitchen.scotland and annacampbelljonesEveryday AI: Your daily guide to grown with Generative AICan't keep up with AI? We've got you. Everyday AI helps you keep up and get ahead.Listen on: Apple Podcasts SpotifySupport the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
Today we're joined by Shani - Shani has worked for Arcadia, Tesco, Tie Rack and Superdry - all large Uk retailers but with very different buying offices and Shani is here to tell us all about it. It's a really raw and honest talk about how retail used to be and the stereotypical situations you would hear about in Buying offices.Katy and Shani met at university studying the same Fashion Retail Buying course (20 years ago!) and lived together at their first jobs in London. We dive into the stories of the struggles, dramas and hilarious moments as they entered the world of buying. We talk about why Shani decided to study at De Montfort and her inspiring lectures Helen Dunn and Pippa Clarkson- what a difference it makes when your taught by someone who has come from industry!Shani talks us through her career history as she climbed the ladder from a visual merch role at Topshop right through to a Senior Buyer level at Superdry. We talk about how grateful she was to get that first opportunity at Burton (thanks Jane!) after taking a risk to move to London without a job! Shani's story is a real rollercoaster ride of different retailers departments and demands, as we hear all about the different buying structures she has worked within, how to manage up & down when you land that first promotion, and how to navigate working for a company that does not have any processes! We hear all about why Shani loved her time in buying from the travelling, the buzz of being able to make some big decision that will make a difference, but most of all the incredible people you meet along the way. They are your tribe, we are all similar in our thinking and determination to succeed with passion and excitement for what we do. Our key takeaways are: Take a risk if it feels comfortable it's not going to challenge you or change your journey! The right balance of Buying AND Merchandising skills is so important for a businesses survivalIts can be a very uncertain environment as you could be moved around departments at a moments notice, just remember though it's great to challenge yourself with a new category and take it as a compliment your obviously doing something right! Oh and ALWAYS have biscuits - sign offs, supplier meetings, or toddler tantrums!If your a buyer listening to this and would love to join us for a chat on the podcast, get in touch- we would love to have you on to share your experience with others to inspire and inform anyone looking to join the wild world of retail buying. Drop us a DM via instagram or send us an email hello@buyingandbeyond.comEveryday AI: Your daily guide to grown with Generative AICan't keep up with AI? We've got you. Everyday AI helps you keep up and get ahead.Listen on: Apple Podcasts SpotifySupport the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
We couldn't be more thrilled to kick off Season 5 with such an incredible guest! It was an absolute privilege to have a conversation with the creator behind the wildly popular Instagram account, Life of a Buyer (LOAB). With over 33,000 engaged followers, this account has become a must-follow for anyone in the industry. If you know, you know!We've been eager to get answers to some burning questions we've had for LOAB, and guess what? They responded! To keep the mystery alive, Katy will be stepping in to take on the role of LOAB in this episode, as we dive into the insights they've shared with us.We're chatting about everything from what inspired them to start this account, the most humbling, proud, and rewarding moments of LOAB's journey to what the future holds. Plus, we'll talk about the power of collaborative spaces like this one and how it benefits all of us in the industry. You won't want to miss this one!Key Takeaways:1) Don't sweat the small stuff and the promotions will come2) We are a very loyal, dedicated community with a bond like no other.3) The thrill of that best seller still gets me. Seeing someone wearing or using something I've helped create and buy, I still love that.If your a buyer listening to this and would love to join us for a chat on the podcast, get in touch- we would love to have you on to share your experience with others to inspire and inform anyone looking to join the wild world of retail buying. Drop us a DM via instagram or send us an email hello@buyingandbeyond.co.ukEveryday AI: Your daily guide to grown with Generative AICan't keep up with AI? We've got you. Everyday AI helps you keep up and get ahead.Listen on: Apple Podcasts SpotifySupport the showIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM or email hello@buyingandbeyond.co.uk with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.co.uk If you'd like to show a little more love, then head here to give us just a little bit *extra* and show us your support :) thank you! https://www.buzzsprout.com/2300060/support
In today's episode, we're joined by the incredibly inspiring Bex, founder of the beautiful family run jewellery business in the heart of Wilkshire Boho Betty. From a doctor to a business owner, Bex has managed to juggle her growing brand while raising four kids under five! Her story is a testament to resilience, compassion, and the power of kindness in business.Boho Betty's designs focus on making every wearer feel good, affordable luxury stylish pieces resonating with so many people. In fact, their first design remains the bestseller to this day—proof that authenticity and staying true to your vision pays off. From selling bracelets in the playground to being listed on QVC, Bex journey is one of hustle, determination, and heart.One of the most inspiring aspects of Bex story is her kindness project. During the Covid-19 pandemic in 2020, Bex and her team gifted bracelets to nurses as a way to show their appreciation. This led to the launch of a community built on kindness, where acts of generosity spread far and wide. Bex shares how her relationship with a very special Lady Nikki, which started through Instagram, sparked the idea of a special necklace in honour of this amazing woman who lost her battle with cancer. With all proceeds going to charity, this piece became a sensation, raising £30k for an incredible cause!In this episode, we dive deep into the philosophy that drives Boho Betty's success: Kindness is King. Bex is proof that business doesn't always have to be about the bottom line. It's about collaboration, compassion, and building a community that shares your values.Key Takeaways:Kindness and Collaboration: Bex's business is built on the power of kindness, with every interaction rooted in compassion and community. The Importance of Storytelling: Bex's story of Boho Betty has helped her brand connect with customers and retailers who share the same values. It's a reminder that storytelling is a powerful tool in building a meaningful brand.Navigating Retail: As a small brand, getting into larger retailers can be a challenge, but Bex shares her insights on how to make sure your brand aligns with the right stockists and how international markets can be a great opportunity for growth.Customer Service Matters: The importance of communication, customer service, and understanding your audience is crucial for both retailers and end customers. Bex's approach shows that creating lasting relationships is key to sustainable business growth.Whether you're an aspiring entrepreneur or looking to stock a beautiful jewellery, this episode will inspire you to think about business in a new way—where kindness and collaboration truly are the foundation of success.Make sure to tune in, and don't forget to check out Boho Betty's stunning collection of jewellery.Are you inspired by Bex journey? Let us know in the comments or on social media! Have you experienced the power of kindness in your own business or community? We'd love to hear your stories.You can check out Boho Betty's beautiful collection visit www.bohobetty.co.uk or follow her on instagram @bohobettyukIf your a brand that struggles with getting that face time with buyers then why not list on our directory. We are building our community of buyers and with our profile set up we know what a retailer is looking for. We can create this profile for you and give you some guidance and advice on your pitching techniques. If you would like to be considered for a spot in our directory then email us @ buyingandbeyondIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
Today we are joined by Audrey, one the co- Founders of The Polyfloss Factory. The company's main goal is to reduce plastic waste and to transform it into a valuable and unique new resource by inventing a machine inspired by the principle of candy floss making, to recycle plastic waste. The technology turns plastic waste into fibre that can be used for insulation, packaging, textiles and moulded plastic pieces. We have a huge interest in sustainability as we have discussed in many of our previous episodes, so Audreys business is incredibly fascinating to us.Audrey met her fellow founders on the masters program Innovation Engineering Design course at the Royal College of Arts & Imperial College London and is now a teacher there herself! She initially trained in fashion and has worked as a designer in several companies such as Alexander Mcqueen and Jean Paul Gaultier working in haute couture. Audrey tells us some stories from her time in this world from seeing the beginning of 3D printing and digital embroidery technology, also getting the chance to design and dress Lady Gaga with her innovative and technology led fashion. She gained amazing creative skills and had some incredible experiences but felt this wasn't the career for her, Audrey wanted to design for purpose and to help people.The Polyfloss family was formed after realising the amazing chemistry the four founders had bringing together engineering, material science and industrial design coupled with their curiosity about each other skills led to a great family dynamic with no hidden agendas. Audrey and the team spent years learning all about plastic - she even conducted her own experiments in her kitchen much to her flat mates dismay! For more than 6 years they developed their technology and used it for educational workshops, exhibitions and tests. The team were so determined to get the Polyfloss name out there that at points they even slept in the exhibition space when they couldn't afford a hotel!We ask Audrey how this machine can be applied or used in the retail industry. One of the biggest issues we've found as Buyers wanting to work with recyclable materials and more sustainable options. We discuss how retailers need to be making conscious decisions without putting the pressure on the buying team to ‘make up the money'. Audrey tells us all about how the Polyfloss Factory is currently developing a brand new and easy-to use mini Polyfloss machine for Fablabs, R&D centres, associations and anyone wishing to tackle plastic on a small scale.Our takeaways:The team's patience and passion during years of trial and test, highlight the importance of staying true to your values, continuously learning, and challenging your thinking. Collaboration across diverse skills often leads to the best solutions. the polyfloss story reminds us of the power of working together.It's inspiring to be surrounded by the next generation. They bring hope with fresh ideas and a strong determination to drive positive changeThis episode is an incredible educational and inspirational listen. Watch this space and find out more about how to work with, support and purchase the machines at https://www.thepolyflossfactory.com. If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
To celebrate International women's day we are so excited to be joined by Jayne Lasley founder of clothing brand Fairlie Curved. Fairlie Curved is a brand that is dedicated to helping curvy women, particularly those with fuller busts, feel and look fabulous in stylish garments that fit and flatter their unique shapes. Jayne is an ex New Look and Internacionale Buyer with a very commercial eye. It was vey clear from day 1 that she was going to excel in a fashion retail career - who wants to make a tea towel in home economics? Not Jayne, hot pants are much more fabulous! She joins to tell us her story about how she started this incredible brand using all her skills and knowledge from her fashion buying days. Jayne originally created the idea for Fairlie Curved at university however it wasn't until later during her retail buying career that she made the idea a reality. Jayne found she was often complimented on the way that she dressed, and she set up an account to help other women with small band, big cup figures to dress well for their shapes. She shared tips and advice, such as wearing a chunky necklace to take the focus off the larger bust and balance the shape. It was so well received, and as Jaynes following grew, she knew she wanted to do more for the community she had built. After pulling out her university designs from the loft during the pandemic Jayne decided now was the time to launch her brand. It so clearly filled a gap in the market. A brand for curvy women looking for help to dress for their shape and most importantly, feel good in what they are wearing. Collaboration and feedback is integral to Fairlie Curved, and it is part of the brand ethos to always interact with the community to ensure that the brand remains focused on designing and stocking products that answer to the customers needs.We talk all about Jaynes buying career from the experience she gained at some of the UK's top high street brands to the contacts she made by supporting suppliers with constructive feedback. Jayne lets us into a few funny stories on her travels around the world and how her buying career has given her the skills and confidence to launch this inspiring brand.Fairlie Curved is a brand that that is already on its way to achieving great recognition. Tops featured on Lorraine and Loose Women, pop ups in Bravissimo the brand has also won awards in particular the business growth award at the Icon business awards. Our take aways:Brands that start with a community have a clear target audience and a clear customer base. Building a community, finding like minded individuals and creating a space where people feel seen, will make it much easier to see the opportunity to create products that solve a problem for people. Communicating with your community, sharing ideas and welcoming feedback will enable you to create products that your customers actually want. It will help your brand to stay relevant and to survive in the retail landscape. Set clear boundaries for you and your business in order to allow you to have quality time for work and your personal life, as these are equally important. Work/life balance can be achieved even in successful business that can still maintain growth. Being efficient by making quick decisions and not over analysing will free up time. You can check out the fairlie curved range at www.fairliecurved.com and follow the brand on instagram @fairliecurvedIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
Today we are joined by co-founder of The Better Trends Company, Louise Healy, here today to talk about her career journey and of course all things trends! The Better Trends Company are a trend and design agency doing better, with focused trend insights and design strategies to fuel creativity and empower confident decisions for SME's. By turning trends into actionable tools, they help you create purposeful products that resonate with your audience. Better trends lead to better products—and brighter futures for your brand, your customers, and the planet.As buyers, trend planning and research is part of the job that we LOVE the most, so we are super excited to talk to Louise today about how she started The Better Trends Company and her career journey to date, that squiggly line that led her to where she is today. After graduating from Central St Martins, Louise started out as a stylist and art director creating editorials for Vogue, GQ and Harpers Bazaar and has worked for global brands such as Samsung, Chanel, Google and Ikea. Louise tells us how she met her co-founder Natalie and the inspiration behind starting The Better Trends CompanyWe discuss how important it is that trends are used for the better, to connect with your customer and not to drive unwanted product ranges. Louise talks about how the The Better Trends Collective membership is creating a community of collaboration which is key for retail survival. We also chat through some valuable trend round ups from the latest catwalk shows as Louise talks us through what trends she's been seeing coming through and the brand/designers she is admiring right now. Our key takeaways:1) Investing in trend information is incredible valuable for your brand DNA - giving confidence, alignment with brand and reducing markdown2) Trends don't exist without people, real trends form through behaviours and attitudes, pay attention to the big picture over fads!3) Trust the journey you are on, your experiences will help inform your thinking and approach and that is your individual superpowerFor more information on The Better Trends Co. membership or how to work with Louise and Natalie head to www.the better trends company.com or email them directly on hello@thebettertrendscompany.comIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
Today we are speaking to Claire Gray founder of the amazing skin care brand Ermana Natural skin care and fellow podcaster, for the 'Skin and Within' podcast! Claire is also an ex buyer. Claire will be telling us all about her journey through retail and onto her most recent ventures. Claire and Lynsey first meet briefly at Marks and Spencers and then again at Dobbies garden centres - retail really is a small world!We discuss the similarities of our highs and lows in retail, giving insight into some of the challenges we have faced and what we have all learned from it. Plus we talk about our view on the high street now and what our predictions for the future are. Claire's story is super interesting, she is such an inspiration to all wanting to start a brand based on your own personal health journey. Make sure to also check out her Podcast 'Skin and Within' also available on apple podcasts.Our key takeaways:Throw yourself into product development- learn as much as you can about how a product is made and invest your time in this. You will become a very valuable team member. WE LOVE PRODUCT! Be brave and just get started with that idea, if you believe in your story it will be a success- home grown brands from authentic sources are what consumers are craving for now. Buying gives you the skills to build brands, it's such a great starting point to give you the confidence and knowledge to start your own product range. If you don't have a buying background but have a idea that you have been wanting to get off the ground for years, we've helped clients to do just this! Drop us a message and we can book you in for a power hour to help you get your idea from paper to production! If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
Today we are joined by the lovely Sarah Hansford, a buying professional with many hats! Sarah has been in the buying world for over 20 years and worked for lots of different retailers. She's a fellow ex M&S buyer and most recently is doing some amazing work teaching and inspiring at the Fashion Retail Academy. From the M&S grad scheme to working across multiple big high street names, such as, BHS, The White Company and QVC to name a few, plus working suppliers side Sarah's journey is incredibly varied and interesting.Sarah talks about what inspired her to get into buying and how she progressed through the ranks. We talk how much she loved working at M&S and how nice it is to see how well it's doing. Her favorite product category (fashion accessories) and what a buzz you get when launching a successful range. We discuss how much she loves working supply side and how much you get to understand the manufacturing process from the other side! We talk about some of the perks Sarah has had in different roles including a one spa treatment a month!Sarah spills the tea on some hilarious moments and stories with certain buying teams she's worked in. Those devil wears prada moments and also how fun it was to work for brands like QVC with live trading. Her passion and knowledge for the industry really shines through! We talk about her proudest moments working with the Fashion Retail Academy and how rewarding it is to be educating and inspiring our new buyers of the Future. Sarah tells all about the amazing new courses and opportunities there are at the FRA and how much she gets out of teaching and learning from the new generation!Our key takeaways: Learning from a really experienced buying professional like Sarah is such a privilege. She really has seen it all in her time in industry working in so many different areas of retail.It's such an exciting time for the next generation and with their collaborative mindset from the outset retail really has a chance to thrive once again.Lets try and bring the fun back into buying. The industry has moved on for the better but we still need to work out how to laugh and bring enjoyment into the job we LOVE - combat the stress with a little light humour! If you're thinking about a career in buying then reach out to Sarah on linkedin she's happy to chat and help with any questions you have. You can also check out the FRA website https://www.fashionretailacademy.ac.uk/ Alternatively if your a buyer in industry and can relate to all these stories please do get in touch we would love to have you on the podcast!If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
Today we discuss the importance of trade shows for Buyers and for brands to connect. We give you the insight into our favourite things about a trade show, trend spotting and helping the evolution of a brand. Plus we debate the pros and cons to be stocked in a large retailer, pitch tips and how to nurture that long term partnership. What do we as Buyers look for in a brand to list them and some of our favourite ways of being approached...Then, how should Brands follow up after a trade show? Are there any 'rules' to follow or is it all down to individual Buyers likes & dislikes? We discuss a typical buyers view, and give our tips and advice to make sure you get the best response. For example, do not send long emails, make sure you include something unique and memorable, possibly a personal message that mentions something specific you have discussed on the stand and think about timings i.e. within a week, bear in mind sign off dates. We want to join buyers and brands together and we feel we have an opportunity with this podcast to do this. In such turbulent times we need to be more collaborative as its becoming harder than ever to win over the trust of a buyer as a new supplier. There is a huge amount of risk and let's face it, the hard work it takes to bring in a new brand, the cost of time and money for investing in all of the onboarding. Our three takeaways: Think about the Buyer you are approaching and consider how they would like to be approached... Most Buyers will be looking for a relationship that is developed organically with a long term partnership focus. Be passionate about your product as Buyers are product people they want to see your knowledge and passion! However, don't try to second guess what they need, ask the right questions to get to know this and allow them to realise that your product would suit their strategy. What would the Buyer exHow would a Buyer expect to be pitched to? Find out before the pitch as much as you can the strategy for their department. How your product is different to other products in the range? How does your product fit with my customer profile? How do you compliment the other brands in storeCollaboration is crucial to survive, we need to help each other grow. If your a brand that's struggling with your pitching techniques and how to get that first meeting with your dream retailer, check out our webinar on our website www.buyingandbeyond.com. We talk you through tips to get stocked in a large retailer. We also offer power hours where you can chat to us 121 and we can help you with those questions you have to perfect your pitch an get you retail ready. If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
Anna joins us to tell us her incredible and emotional story of how events in life have taken her from Fashion Retail Buying to Founder of an activewear brand. Anna loved her job as a Retail Buyer but events outside of her control ended her career. Her passion for fashion, buying and retail shines through in this episode, as well as her determination to turn every moment into a positive. There is an amazing full circle moment from her dissertation to the ethos of her brand now. Mardy Bum is a feel good brand, put comfort first and encourages positivity. Anna has made a conscious decision to ensure all of her products are sustainable, and believes these are non-negotiables that should be part of every retailers core. Organic growth, quality over quantity - it might be cost a bit more but she's doing it the right way. *please be aware this episode has a emotional story involving an accident which may be triggering for some.This is such an incredible story that it is hard to find fjust 3 takeaways as there are so many, but here we go: Find a course you love, don't be afraid to change course if you don't feel like that's a path for you, courses with placement years are a great way to get into industry. Grad schemes are also a brilliant way to learn the ropes. Lots of retailers have these- with amazing training schemesBuying is a really colourful creative exciting career full of travel and amazing opportunities to product develop ranges within the security of an established brand BUT you have to work to get there, admin and the training process is fundamental to get you to the role of a buyer. Life is a journey and its how we roll with our experiences and use them to help shape our future - trust the journey through the ups and downs. Stay true to your personal brand values. If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
We are feeling so excited for 2025 and all the exciting projects we have in the pipeline. Ready to leave 2024 behind and bring through positive energy from such a great year to build on our foundations and grow into the business we want to be. Starting the year a fresh, goal setting and talking about what's in store for retail…There is still uncertainty on the high street and a budget that threatens to strangle, yet some brands are turning themselves around, focusing in on a customer base and nailing some brilliant marketing campaigns. There are now so many different ways for brands to exist, whether it's through social media, trade fairs or even wholesale platforms like Creoate and Faire. We discuss the Forbes article Game changing trends that will define 2025 and impacts of AI, sustainability credentials, visibility of supply chain, price is still a barrier, pre loved revolution and social shopping - The authenticity of AI and the contradiction of the term ‘Hyper personalised when AI is not a personal touch at all! AI is an incredible tool to use to support and streamline retail but more for processes, rather than trying to be ‘personal'Sustainability still the top of everyone's agenda but also the one to get bumped down the priority list every time. Pre-loved is now a fully recognised mainstream and we couldn't be more proud to champion it. Tik tok 12 hour lives feels overwhelming but it is simply the next generation version of tv channel shopping with Gen Z are more likely to trust a Tik Tok review over any other product advertisement!Here are our takeaways from this episode:Identifying your customers - how have they changed the way they live and how can you adapt to that with your brand? Do your values still align? Everything moves quicker as technology continues to evolve at speed and customers have higher expectations, are less brand loyal and want things quicker. Make sure your brand resonates with your target audience and you stay relevant - this may mean you need to pivot. AI is getting personalised and taking over the customer experience, but how ‘personal' is this? We feel AI has a place but in balance, buying is all about creativity and gut feeling! It is so important to still have this as everyone has their own personal style, it is an emotive and subjective - we can't just use data to move things forward or we will all just look the same. We would prefer AI data use to be less personal and more process driven to be able to drive creativity and solving logisticsSustainability transparency - the next big step is to make sure that eco credentials are as obvious as a price tag on all products. It should be part of a customer's buying decision process. This does bear a cost which needs to be recognised and reflected in margin targets. For retailers to have longevity it needs to be a core business value and core business driver, it's not just a nice to have - and it needs investment!If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
This week we are easing ourselves into the new year with a good goss to start…We are catching up and chatting about skiing, impractical ski wear, sportswear brands, practical dressing v. fashion and a great first gift from a boyfriend…Then we get into the serious stuff (well, you know us, it's serious with a many a laugh!) and we talk about January trading, classic fitness DVDs, water bottles, quick win trading brainstorm, stock buys to take when the only products left are the products that didn't sell…do you take a punt?! Baubles or Reindeers in January anyone?! If so, an execution plan is essential to communication to stores and customers!Here's our top 3 points from today's episode:How do you plug the gap of missed Xmas sales? YOU CANT! Unless you win the lottery. Haha. Typical ideas to 'inflate your sales' (haha) in January could be electric blankets, water bottles, smoothie makers, fitness focused goods, but unless this is planned we would recommend you stay away from buying more stock at this point in the year or you will just be left with or net your sales without making any extra money. Remember, quick wins don't have to be about buying more stock could be concept driven. Your end of year stock number is more important, cash is king. We'd suggest you think of stock moving exercises, such as ideas of collaborating with other departments or product categories to push that excess stock, or how could you generate some extra sales with a spin on a marketing campaign? Look after your staff, this is definitely the main month of illness and wellness. Many people can find the month post festive fun tough, the dark and the cold days with Summer still feeling so far away and customers only really shopping rock bottom price products. How can you improve the mood of your team? Give them a great start to the year, with motivation and a positive drive - remember you are your team! Give back to them and you will see the results. It's all about getting products booked pre CNY, very quickly after Christmas factories will be shutting down in China, so it timing is crucial to make sure your products land when you need them to this year. Lets also all take a moment to think of those seasonal teams that don't get a break over Christmas, planning is crucial and ensuring that sign off goes smoothly as we have not got the luxury of time with CNY looming!On a positive note, January is a great time to look at your road map and get on with re -forecasting those numbers. We have great expertise in this and many packages on our website to help you get kick started with the new year ahead. Drop us a message and we can set up a discovery call to see how we can help you. If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
Here we are our final episode for Season 3, ending with a Christmas special :) We've both bought Christmas for over 7 years and it was one of our favourite areas to buy, it can be so much fun! We talk favourite themes, development trips, sample mishaps and what happens in a Christmas sign off- the one everyone in the company wants to be at! We are now signing off for Christmas and wish all our listeners and lovely break and a Merry Christmas. See you in the new year when we will be back for season 4! Black Friday- the debate, should you or shouldn't you, what feels right for your brand- you need to repeat those numbers next year. Are you just bringing forward sales that could still come with more profitChristmas is all about being creative, don't be afraid to try those bold themes but remember traditional will always be in style and let's make christmas more environmentally friendly, there is so many great new techniques out there. Everyone will have an opinion in the sign off, stay true to your customer and don't let emotion get in the way of a decision. If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
This week are joined by Levanah Gates, The Buyers Coach. Levanah started working in retail buying at a similar time to us, she's worked at a large number of high street retailers and has seen it all! She joins us to tell us her story, from starting out in the industry, almost working in trend forecasting, to making the transition from buying manager to life coach. The 3 top points from today's episode areSometimes working in Buying can be really overwhelming. It's an incredible job that can give you the highest highs, but also some of the lowest lows. Take a step back, breathe and find a way to make it work for you or use one of the many skill sets you have amassed during your career and make a move that feels more fulfilling. Life coaching will teach you a lot about yourself. It will help to transform your thinking and give you that clarity you need to move you forward to achieve your goals or even help you set them. Having the insight from someone that knows the industry from the inside, but can also give you an outsider's perspective is golden. They understand all the quirks that come with the territory and what will or won't work in that environment, but they're far enough removed to give you a fresh perspective.Find Levannah at https://levanahgatescoaching.com/If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
Today's episode has been on a quite an intense subject, but one that we've had quite a few requests for us to discuss - so we hope we did it justice! Stress can be both good and bad, the adrenaline can motivate, but too much can feel overwhelming and lead to burnout. It's about finding that balance between driving and drowning, feeling strong enough to take on more but not too much that you struggle to keep your head above water, and about finding that balance between working and living your best life. There is always so much more than can be talked about when it comes to stress and burnout and sharing new coping mechanisms. We have kept the episode fairly light hearted, but there is a serious element to this and if you are struggling it's important to seek help and find a way to overcome your issues - please don't suffer in silence, you're not the only oneWork/Life balance IS important - like everything in life, you need a balance. Making sure you have time to relax, just be you, or time to spend doing sports or crafts, or which ever activities you enjoyIf you feel overwhelmed, take a step back, or step away from the situation, get some space to clear your head. Go to the tea point to let off steam (excuse the pun) or pop out for some fresh airSeek out support, build a network of trust, find the ones you can offload to, but also give you another perspective and reign in your stressful thoughtsIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
In Episode 7 we chat with one of our OGs, a very special trauma friend! We all started Buying as BAAs, and wow it was a wild time. We recount some of the ridiculous and hilarious memories of the Buying office - working on the hats, gloves and scarves team when you're allergic to wool, the crazy fads we tried out, being very young and impressionable, wanting to be cool and raising our profile - plus a very sad story of a promotion that was taken away. Calli tells us why working in Buying has set the scene for the rest of her career with the many transferable skills she learnt during her time in Buying, and we discuss what it's like working in a 90% female based office, the good the bad and how we think it should be! Some of the key takeaways from this episode are:There's nothing quite like a trauma friend - it bonds you for life!! Whether that is going through crazy fads and fashions together, trying out new trends, or competing and challenging each other to be better and go further in your career. Often the Buying offices are 90% female, and a whole lot of emotions, but this can be channelled to drive sales harder, not act harder. Be intuitive, supportive, and encourage development of your co-workers - rather than throwing socks!So many of the skills that you develop working in Buying will set you up for life. As Calli has shared, once you've worked in the intense environment of a Buying office, nothing will phase you anymore! You've got this!! It's not really as glamorous as it looks - it's not all glitz and glam, that's all smoke and mirrors, it's actually more spreadsheets, numbers and data and that shiny gold necklace plating will wear off! We imagined it being all travelling the globe, fancy food & drinks, buying whatever we wanted, whenever we wanted, living that high life…and there is a little of that. But really it's moving heavy boxes of product, wearing high vis jackets at warehouse visits and not sleeping for days as you travel to as many factories in as little time as possible! It's exhausting, but it's fun. It's just definitely not glamourous!If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
This weeks episode aims to give you that confidence boost you need to leave your job and reassurance if you've just made the leap to a new company. It can be quite a daunting prospect moving on, especially if it's your first job or if you're enjoying where you work but cant see the next step internally. Sometimes you just have to move on. Often you'll find you'll go from feeling super confident in your role, to feeling really out of your depth in a new place. Many companies are same same but different; most of the processes will be similar but be slightly different order, or ways of documenting, or words to describe the same things! It can be exciting and scary, an opportunity to prove to yourself that you know more than you think you know, or even a change to re-invent yourself! So have a listen and hopefully you'll find our discussion supportive and empowering.Here are our top 3 points from today's episode to give you confidence that sometimes change is the best thing to move forwards…Knowing when to move on, and understanding that when you stop learning it's time to leave. You can always leave and come back if the opportunity isnt there when you need it, and come back bigger and better…Be brave and try something new - it might be a stepping stone to something greater. You never know where your next role might take you, take every opportunity that comes your way that feels right. Trust your gut, and take a leap of faith!Be open to learnng and understanding how other businesses work, you'll gain a better understanding of the whole industry, can bring about change in a positive way, and not irritate people by thinking you already know the best way to do something, when you hardly know how the new systems work! Think about bigger picture, not what people will think of you *if* you ask a silly question. If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
Today we are talking to PR expert Laura Quick founder at LQPR. Lynsey has worked with Laura many times and know her to be the most enthusiastic, inspiring confident PR guru. Laura joins us to talk about the wonderful world of PR. We discuss the definition of PR, and Laura takes us through her career history including how she got started and life as a freelancer. This episode takes a trip down memory lane including those much loved press shows and the importance of building relationships with the commercial team- we are in this together with the same goal of driving profit! But remember, it's PR not ER!PR is about how people feel and see a brand, creating and promoting a positive connotation with that brand. It is so important to be working COLLABORATIVELY with the buying teams, set the trends and go on the journey togetherPR is not just for selling the individual product but the brand itself, not all ‘commercial products' are what grabs the attention of the press. Remember this when planning your range, keep thinking what is my press pieceIf you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
This episode is all about the reality check when talking about retail! We talk about how much retail has changed over the past decade or so and the impact of the pandemic - it was HUGE! It's not something we really want to remind us all about, but it's important not to forget about it and to recognise the importance it had, it was a massive moment in our careers, completely unpressedented times!Retail is tough right now, it can feel like a rollercoaster, and the advancements of tech can be a help and a hindrance, but there has also never been a better time to get involved, either with an established retailer or to start and grow your own retail business. It's a fascinating, if often challenging, and ever changing landscape. It's the perfect time to embrace change, keep evolving to keep ahead of the market and future-proof businesses.Here's our top 3 takeaways from this episode - Challenges only make us stronger. It might feel awful at the time, but it really does enhance your skill set to work your way through difficult times. It's how you embrace these and find solutions - although let's hope there's not going to be another pandemic anytime soon!It's crucial for brands to turn their stores into destinations consumers want to spend time in; a whole store experiences with extra services that make it a place you want to go. There's still a huge amount of change to come for retail, change is happening at a faster rate than ever with the ever developing technologies - it's exciting and terrifying, but we need to embrace the positives and focus on how it can improve productivity and profitability!If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
September is the season for trade shows, fashion weeks, and new stock in the stores, so this week we talk all about how trade shows have changed and evolved, new trends for AW24 we're loving from our shop walks, and the styles we've loved from the New York, London, Paris & Milan shows - it'll be SS25 before we know it and we cant wait to see which trends from these shows will filter through to the high street next Spring/Summer!Here are the top 3 things from this weeks episode are:1) Trade Shows are so much more than they used to be and you will get som much more out of attending that you ever have before as a Buyer or as a Brand. It is a more immersive experience. Make time to go, listen to a talk and absorb everything. It's not just about appointments with current customers/suppliers, or finding new brands and seeing new product - although we LOVE this part too!2) Get out to the shops and spend some time walking around a variety of different product categories rather than feeling the pressure of an intense comp shop session on your department. Get a feel for the new season and new stock, and reflect on the influence these could have on the direction you take your products.3) Don't be a slave to trends. Definitely push boundaries and explore new concepts, but stay commercial and think about your customer.If you've liked this episode please rate, follow, subscribe and share :) - and if you already have, thank you!Follow us @buyingandbeyond on Instagram Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
In our second episode of season 3 we have our first merchandiser on the show. As we discussed in episode 1, merchandisers are our partners in crime at most traditional retailers. The Buying & Merchandising department is made up of teams that mirror each other at most levels and share the responsibility of the product category ranges - although let's face it, it's always the Buyer that's really in the firing line! So in this episode we chat with Nat, one of our favourite (if not the favourite) merchandisers of all time, about what exactly is merchandising, how did she get into the industry (following a stint on tv!), highlights of her career to date, her thoughts on how buyers and merchandisers work best together, and of course some retail therapy! Here are Nat's 3 key takeaways - You wouldn't expect a merchandiser to say this, but it's don't be a slave to the numbers. It's not all about what has happened and the history of the numbers, it's also working with your buyers and your designer i.e. looking at trends, at what's coming through and using them together. It's all about collaborative working, taking a punt when the numbers say otherwise and going with your gut!Don't feel like you're pigeonholed into one product type. It has been said that you can't move between different categories, but it's clear to see from many of our guests that you can move to polar opposites for example Nat went from fashion accessories, to homeware, to sports nutrition - and even Emma in a previous episode from Laptops to Beauty! Resist analysis paralysis! This is where you can just go down a rabbit hole with numbers, which Nat absolutely loves to do, it's great to find those interesting nuggets of information, but you do also need to bring yourself back a little and try and work out exactly what that story is that you want to tell. Be concise, use the 80 20 rule and just really focusing on what your top sellers are as well. Be conscious of your analysis techniques and don't go too deep if you don't need to! Check out our instagram @buyingandbeyond Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
A Buyer is so central to a company, there are so many relationships you need to build for successful sales, and the customer is at the heart of everything - everyone's responsibility in a company is to focus on making it the best experience for a customer, whether that be price, stock levels, design, quality, placement, POS, service…So here are the 3 takeaways from today's episodeWe'll have to start with ‘all roads lead to a buyer' - so it's important not to work in silo, you need the support of all the teams, share your ideas and aspirations, these are the people around you bring your vision to life!We're all working towards the same goal - despite different skill sets, different focus and different KPIs, the ultimate goal is still the same - to drive the company forwardsCustomers are at the heart of the company - they have to be. If your customer isn't the reason that you do the work that you do as a retailer, than you're not heading in the right direction!If you've liked this episode please rate, follow, subscribe and share :) and if you already have, thank you!Follow us @buyingandbeyond on Instagramwww.buyingandbeyond.comCheck out our instagram @buyingandbeyond Send us a DM with any 'Retail Therapy' storiesFind out more about us www.buyingandbeyond.com
So that brings us to the end of our episode, and the end of Season 2! We hope you've enjoyed listening to this season as much as we have enjoyed recording it, we've tried to keep our episodes to max 30 mins, but with so much to talk about it can be hard to keep to that time frame, we just get carried away, run off on tangents, and the topics are just so big it can be hard to limit ourselves - we're just bursting with chat! We should have ourselves a strict CP for our recordings in true retail buying fashion! Hahaha. But hopefully you like our assortment of topics, and extra bonus content!We'd love to hear from you, particularly topics you'd like to hear about, we've had a few DMs with some ideas shared which we are already thinking about for our Season 3, so feel free to drop us more! We're so excited about what the September season is going to bring, and can't wait to share what we have been working on with you all - and as buyers we all know, feedback is a gift, so please please do let us know what you think! And thats us signing off for summer - follow us on Insta for content that hopefully helps to fill your cup when those sunny sales suffer (or stormy, its the UK, who knows what sort of weather we'll be having through these school holidays..!!), lets support each other though awful augusts and not battle to beat each other down with promo after promo and racing our prices to the bottom… Looking forward to the start of september, trade shows, catwalks, new season wardrobes and into that golden quarter…*Kefir is a fermented milk drink similar to a thin yogurt or ayran that is made from kefir grains, a specific type of mesophilic symbiotic culture.Check out our instagram @buyingandbeyond
This is a topic we are both incredible passionate about, in this episode we discuss what does sustainability actually mean, how are certain retailers getting behind it. The greenwashing effect and our thoughts on some brands that are making some great changes in how we think about where our products come from. Quality vs cost and the new emerging rental market. Here are our most passionate points summarised - Climate change is real, and retail has realised we have a huge part to play. We all need to step up and push to pivot into more sustainable shopping habits and be realistic about the future of retail..Embracing the move into rental and reused, or pre-loved. How can we as big retailers be a part of the change and offer options to encourage circular consumer habitsLet's get back to quality as number 1, it should be a foundation brick for all retail, make to last, not to throw away. It may mean re-looking at our price architecture, but with people buying less, investing more, we need to balance our books while also not being to concerned with the cost of living, as customers mindset shifts to quality v quantity!Check out our instagram @buyingandbeyond
In Episode 8 we discuss the importance of personal development, taking ownership and driving your own development. It's easier said than done though, so we share our recommendations for learning opportunities, podcasts that we love (other than ours, haha), life coaching and mentoring. Of course we go off on tangents around motivation and positivity - spin studios, BMF, netflix sports documentaries, women supporting women…We also talk about finding your support network, these are the people that you feel comfortable sharing your vulnerable side and the ones that will champion you. We would really encourage you to seek the following to help support driving your own development: Seek out that support, whether that is a friend, co-worker, manager or someone in the workplace that you really respect. Go for a coffee, have an informal chat and no doubt it will open up new avenues and opportunities. If we're honest there is a great need and not enough of mentoring in retail, but if we all start seeking it out, it will drive the change we need. Look externally for extra support, so seek out podcasts, audio books, online courses etc that will give you information in bitesize chunks that you can listen to while you go about your busy life; cooking dinner, on the way to work/the gym/a friends house etc… It's a worthwhile investmentLife Coaching is a great tool to use to find out what your career path is, no one really knows where their career is going, and having a forum to openly discuss can really help to guide youCheck out our instagram @buyingandbeyond
This has been such a fun episode to record and it's been great to have another opinion thrown into the mix! Emma shares really brilliant insights into the opportunities she's taken, from merchandising laptops to buying beauty & gifting, and how the skills gained through each role can be transferable across the retail landscape. We talk about the difference between all of Emma's roles, own brand and branded, how online trades differently, decisions based on data v gut, and we touch on the advancements of technology… Plus we talk about Emma's favourite store, immersing yourself in a shopping experience and treating yourself to a little something to give yourself a pocket friendly pick me up - the beauty of beauty!Always take every opportunity as all of your skills are transferable i would never of imagined going from laptops to beauty at a fashion retailer, harness every opportunity as a chance to learn something newThe reason we love buying is that we love product and that you can be creative in branded and own brand whether that's creating your own brand or seaking someone else'sHarness your power as a buyer to make a change weather that's through elevating a small brand and a platform to grow or driving sustainability within your product area
In episode 6 the focus is on travel again, but this time inspiration trips, one of the most creative parts of the job! Similarly to a development trip, you will need to be keeping on top of your BAU, so again, as fabulous as the destinations can be, and nice it is to be out of the office, that day to day running of the team doesn't go away - but it's worth the juggle for the ideas you can get! We talk about the incredible places that Buyers get to visit, the quick turn around of product from festival to factory, and ….. It's one of the the best ways to absorb yourself in creativity and see products from a consumer point of view - just make sure you take photos before you have a cheeky drink…! Here are our 3 recommendations for inspo trips - Don't just stay in your lane, Inspiration trips are a great one for going with other departments, such as design, or marketing, or VM, and having a great bounce around of ideasIncorporate store visits if you have any in that area - great to see from customer point of view in another demographic/geo location Plan an Inspiration trip to gain the right information at the right time to influence your next range. Think carefully about timing. Ideally this will be at the beginning of your Critical Path to help you plan your strategy - but depending on your product category it might be months ahead of your CP starting e.g. beach inspiration trips may need to be in the summer (depending on where you're going) but your CP may not need to start until the following February..
In episode 6 the focus is on travel again, but this time inspiration trips, one of the most creative parts of the job! SImilarly to a development trip, you will need to be keeping on top of your BAU, so again, as fabulous as the destinations can be, and nice it is to be out of the office, that day to day running of the team doesn't go away - but it's worth the juggle for the ideas you can get! We talk about the incredible places that Buyers get to visit, the quick turn around of product from festival to factory, and ….. It's one of the the best ways to absorb yourself in creativity and see products from a consumer point of view - just make sure you take photos before you have a cheeky drink…! Here are our 3 recommendations for inspo trips - Don't just stay in your lane, Inspiration trips are a great one for going with other departments, such as design, or marketing, or VM, and having a great bounce around of ideasIncorporate store visits if you have any in that area - great to see from customer point of view in another demographic/geo location Plan an Inspiration trip to gain the right information at the right time to influence your next range. Think carefully about timing. Ideally this will be at the beginning of your Critical Path to help you plan your strategy - but depending on your product category it might be months ahead of your CP starting e.g. beach inspiration trips may need to be in the summer (depending on where you're going) but your CP may not need to start until the following February..
In Episode 4 we talk about our experience of working with suppliers across the world, both direct factories and agents, in the UK, and the Far East. It feels like we have only just scratched the surface on this one as it is such a huge topic, suppliers are a huge part of a Buyer's life as without our suppliers and factories we wouldn't have any product! We spend most of this episode talking about finding suppliers, developing relationships, and the importance of establishing a strong network of suppliers that you can rely on. How do you find a new supplier or factory? How do you know if they have the capabilities and the quality and prices will be as you need? This can be particularly hard when venturing into a new product area, so how do you onboard new suppliers without taking too much of a risk. Just imagine if there was a tripadvisor but for factories…gold dust! Here are our top 3 takeaways from today's conversation… More transparency is essential for more ethical practices. If we share more information on suppliers and factories we can protect our businesses AND support factories to grow. Take the view that a supplier is a tool for creating the product. The supplier is there to help to execute and if you're confident with your brand handwriting then sharing the tools shouldn't be a concernSupport your supplier and factories by sharing your product plans at the earliest opportunity so they are confident to plan better, pay their workers well, and encourage them to share their critical paths so you can work together to utilise the workforce better and potentially increase their production.Build your supply base for the long haul, a great team requires time and investment on both sides. By doing this you will future proof your range and it allows you to concentrate on developing great product and the best deals for both parties
In episode 3 we continue the conversation around travelling, it's all about preparation and being productive - as well as exhausted! Buying trips are so full on, it's the definition of work hard and play hard. You have to fit in as much as possible in a very short space of time, but it's worth it - and remember that sometimes you're just so delirious and tired you just have to laugh (or you'll cry!) It's most definitely NOT a holiday - whatever other departments might think! Sure you get to see great places, and experience new cultures and try new foods, but it is intense and there is no down time. Just take it all in, you'll be running at 100 mph, juggling everything, but you can rest when you get home…and make sure you do! The 3 things we really want to highlight from today's episode are:-It's not a holiday. It can be such an amazing experience, so much to take in with new cultures to and cuisines to try, but as we've said a few times, it will be exhausting, so be prepared. Take snacks, sleep aids and just embrace it. It's the epitome of ‘work hard, play hard' - you will be working closely with suppliers from early morning to late nights, and then often eating out in the evening, taking in a lot of information, and also juggling your BAU and team management back in the office (from a different time zone!)Think about geographical efficiencies in order to plan your trip effectively - as we've said, you will need to fit in as much as possible, so make it as easy as possible on yourself by making sure your schedule flows well.
Travelling can be such an amazing experience, you can come back so full of ideas and expertise on your product category! It's so important to get out to see factories, they are absolutely fascinating and really take you behind the scenes of the product. It can be one of the best parts of a buying role, and also one of the most exhausting. We would really encourage you to put the following into action during your product development trips - Understanding the manufacturing processes of a product is invaluable. You see the end to end process, the intricacies and also the pain points. It will help you to make improvements to your product, and also assist in your negotiations to ensure your product remains good quality & VFMAsk questions and be inquisitive. You often find you uncover new product capabilities, and you'll supercharge your knowledge of the product areas seeing the manufacturing process first hand. Become an expert. Spending time with your suppliers and having face to face meetings can really improve your relationship and your communications. It's much easier to share and explain in person
We're back for Season 2 - and you've made it! That title is yours! You are now the leader of the team…but with that comes responsibilities too. You're setting the strategy, you're creating and selecting all the products, it's your range and your vision, but you're also moving into more of a management role. It's such an exciting time becoming a buyer and finally getting that title is the ultimate dream, so lets celebrate with 3 reasons we love being a Buyer - You now have full control to set the direction, put all your plans into place and steer your ship (...under the leadership of your Head of Buying/Buying Director/CEO…etc, lets not get too carried away now!)The opportunity to build the team you want around you, to nurture and create Buyers of the future. You also have the responsibility of balancing keeping your team in the loop, but also keeping them motivated, which may mean protecting them from direction, decisions and difficult conversations from the top. You can make a positive change - treat your team how you would like to be treated, value their opinions and be a role model (maybe the one you wish you'd had….)
We're ending this season by reminding ourselves why we love our jobs in retail buying, more trips down memory lane, the friends we've made, the parties we've been to and the fun, laughter and creativity that comes with it!Here are our favourite things about Buying summarised into 3 points - 1) The excitement of a new idea brewing, working with your team to bring the idea to life, launching with bells & whistles, seeing the success in sales and joy it brings to customers and then analysing how and why it was such a success, and figuring out how to do it all again - same same but different!2) Being at the forefront of trends, new and exciting creativity, products and projects, and being surrounded all day everyday (mostly) with people who share the same passion and designs that inspire and keep you motivated3) Discovering new products, sourcing new fabrics and materials and visiting factories to learn all about the manufacturing, new processes and driving a more sustainable agenda.
In this episode we're chatting about all things management, so often there is no training and you just have to learn on the job. We discuss our first experiences of managing, our preferred management style and the importance of managing up and down.Here are three things we would encourage managers to do -1) Check in, show up be, present for your team - you'll gain their respect. 2) Adapt your communication style depending on who you're talking with to get the best result.3) Align your goals. You are your team, there's no ‘I' in team. If they're performing, then you're performing.
In Episode 8 we chat about a really common task that most buyers carry out called a compshop. It's really about how we gather our market data and take inspiration from retailers. It's important to remember that this isnt copying or stealing ideas its gathering information to identify trends and also make sure you are relevant in the market place. It can help you to also identify and define your USP and understand a range structure when looking at a new category. *Side note: MK = Marie Kondo!Our top 3 suggestions for making sure you get the most impactful ideas & inspiration for your product ranges are: 1) Get out to stores, no matter how busy you are. Online is great for giving you wide reach view on the retail landscape, but there's nothing quite like seeing and feeling the product to really understand the size, weight, quality, colour, value for money, etc etc etc.2) Inspiration can be found everywhere - walking through your local town, popping to your local garden centre, going out for dinner with friends3) Share your finds and ideas - make sure you plan in some time to follow up before you get bogged down with the BAU (Business as usual….!)
In this Episode we focus on the Sign Off meeting, we set the scene, talk about the general scenarios you might find, the questions you may face, and how to handle it all like an absolute pro..!Our top tips for a successful sign off…1) Confidence in presenting, this is your show, and keep calm when questioned, even when you don't know the answers2) Ask for constructive feedback, don't be afraid to ask why 3) Push for the products you believe in, they will respect you for standing up for the range you pulled together - but don't fight too hard as the final decision is theirs, and ultimately they are accountable