Podcasts about business diversity

This week on Corporate Cafecito, we sit down with the powerhouse Mariana Fagnilli, JD, LLM - a human rights lawyer turned global DEI executive, founder of Fagnilli Group, and now international change-maker redefining what real inclusion looks like.Mariana has led with purpose across industries from Argentina to Johnson & Johnson to Major League Soccer. Today, she serves on the Harvard Business Review, advises the World Economic Forum, and was named one of the Top Women Leaders of 2024.Her new book, Inclusion Driven Performance, lays out a bold 5-step framework that transforms culture into competitive strategy. It's already a #1 Amazon Best Seller!☕ In this cafecito, we dive into:- Why inclusion must be tied to KPIs, not just training- The danger of “checking boxes” versus creating lasting change- How Latines can lead the narrative in 2025 and beyond- The personal journey that led Mariana to a new life chapter in SpainWhether you lead a team, an ERG, or a business unit, or build something bold from the ground up, this conversation will fuel your next move.

As the daughter of immigrants, I've often turned to my own parents' story for inspiration, a belief that we're all capable of achieving anything we truly believe in, and a reminder that taking risks is often the key to making meaningful leaps in life.Today, I'm joined by Neri Karra Sillaman, who shares her extraordinary journey, from fleeing her home country as a refugee to building a global, multi-million dollar luxury brand, and teaching entrepreneurship at Oxford.She's a 3-time TEDx speaker and the author of Pioneers: 8 Principles of Business Longevity from Immigrant Entrepreneurs, which has reached #1 in multiple Amazon categories, including Entrepreneurship, Business Diversity & Equality, and New Releases.Her work has been featured in Harvard Business Review and Fast Company, and she's calling in from Paris for today's interview.Buy Pioneers on Bookshop.org (Supports Indie Bookstores)Buy Pioneers on AmazonSubscribe on Apple Podcast , Spotify or YouTube.Let's connect!Subscribe to my newsletter: Time To Live: Thriving in Business and BeyondWebsite: https://www.annemcginty.com/LinkedIn: https://www.linkedin.com/in/annemcgintyInstagram: https://www.instagram.com/annemcgintyhost

"You can complain about what you don't have or you can build what you want. If we want a prosperous Memphis, we can't expect anyone to give it to us. It is something that we have to work, spend our own blood, sweat, and tears to build. Whether it's a business, your career, or anything -- you can complain about it or you can build it." -- Alan Gumbel, COO of The Black Chamber of Memphis Each Spring, Memphis spotlights some of the most celebrated restaurants in the city during Memphis Black Restaurant Week. This signature, week-long event shines a light on some of the most significant contributors to Memphis culture and to the local economy. This showcase was spearheaded by Cynthia Daniels, a local leader in the entertainment scene. Today, we're revisiting a conversation about the impact of the work with Cynthia Daniels, and Chief Operating Officer of the Black Chamber of Memphis Alan Gumbel. Resources mentioned in this episode include: Black Chamber of Memphis (formerly known as the Black Business Association) Cynthia Daniels and Co. Delta Regional Authority Memphis Black Restaurant Week (celebrating 10 years in 2025) Cynthia Daniels and Co. signature events Soulful Food Truck Festival Memphis Vegan Festival Epicenter Memphis India Festival Greek Festival Italian Fest The Office of Business Diversity and Compliance  TN Small Business Development Center Black Chamber of Memphis programming Black Business Association Switches to Chamber of Commerce Model via The Memphis Flyer Black Chamber of Memphis Instagram Cynthia Daniels and Co. Instagram Mahogany River Terrace on Mud Island Oteka Technologies The Frosted Oven Alcenia's Brother Juniper's Interstate Barbecue Neely's Interstate Bar-B-Que This episode is made possible in partnership with Independent Bank.

John W. Rogers, Jr. is the Co-CEO of Ariel Investments, the global value-based asset management firm he founded in 1983 and first African American-owned asset management firm in American history. Chanda sat down with John to talk about moving away from supplier diversity and into business diversity, along with the importance of creating multigenerational wealth for Black and Brown communities. https://www.arielinvestments.com/ www.conversationswithchanda.com IG @chandasbaker & @conversationswithchanda Twitter/X: @chandasbaker

Experiential and cognitive diversity help a team thrive. Specifically, an organizational culture that welcomes neurodivergent people limits groupthink risks and helps to foster innovation, translating into a competitive edge. To reap these benefits, companies are realizing they need to do more to both support their existing neurodivergent employees and recruit more.In this episode, author, cognitive scientist and neurodivergent business leader Maureen Dunne joins Wesley and Kim to discuss the benefits neurodiverse employees bring to the workplace and how leaders can build a culture that allows them to succeed. DR. MAUREEN DUNNE is a bestselling author, cognitive scientist, global keynote speaker, faculty member, board director, and neurodivergent business leader driving systems change in business, technology, education, and public policy.As CEO of Autism Community Ventures, a neurodiversity consultancy firm, Dr. Dunne has been retained by some of the world's top brands, Fortune 500 companies, leading start-ups, and global non-profit organizations as a neurodiversity expert and organizational change leader with over two decades of experience.Her work has been featured widely in major media, including Forbes, Bloomberg, MIT Sloan Management Review, Fast Company, Big Think, Armchair Expert with Dax Shepard, SHRM, TechCrunch, People Management Magazine, Chicago Tribune, DiversityQ, UNLEASH, Guy Kawasaki's Remarkable People, and Inside Higher Ed. Dr. Dunne has been a Keynote Speaker at the United Nations, Stanford University, London Tech Week, the National Science Foundation, and other prominent venues. She has also served as a featured speaker at The Atlantic Festival, the Global Education Summit, TechCrunch Disrupt, The Next Web Conference, Cornell University, Young Presidents' Organization (YPO), and LEGO Foundation.Maureen is also the author of the 2024 bestselling book, The Neurodiversity Edge. The Neurodiversity Edge made the USA Today National Bestseller List (Top 150 books across all genres), Barnes & Noble Top 100 Books, Porchlight Book Company's Business Book Bestseller List, as well as #1 New Bestseller in several categories on Amazon, including Human Resources and Personell Management, Business Diversity & Inclusion and Autism Spectrum Disorders. SHRM (Society for Human Resource Management) selected Dr. Dunne's book as one of twelve to feature on its recommended 2024 summer reading list. It was also selected as an Editor Pick at Audible to be featured during Neurodiversity Acceptance Month.She is the first community college graduate to be awarded the prestigious Rhodes Scholarship for study at New College, Oxford and is a former National Science Foundation Fellow. She currently serves as a faculty affiliate at the Discovery Partners Institute, a billion-dollar public/private partnership to drive economic development through business innovation and entrepreneurship and as an advisory board member at Cornell University. She is the former President of the Illinois Community College Trustees Association where she drove the legislative and policy agenda for the state of Illinois, the third largest community college system in the United States with 48 member colleges, serving over 700,000 students. At the national level, she represents the interests of more than 12 million students in the USA and beyond. In these leadership roles, she has driven real-world change in workforce development, education, and policy, paving new economic opportunity pathways for neurodivergent people around the world.She received joint BA/MA degrees from the University of Chicago, her MSc from the London School of Economics, and her doctorate from the University of Oxford, where she attended as a Rhodes Scholar.About Maureen Dunne

EEI will host the 40th Annual Business Diversity Conference in mid-May. For more on the history of the conference and diverse supplier partnerships, listen to our April episode, "Leading the Charge on Business Diversity," to hear from Charlotte Blount-Lewis, a former EEI employee who helped lead efforts to establish business diversity programs during her tenure from 1982 to 1997. She was in conversation with EEI Senior Vice President, Chief Diversity Officer, and Chief Human Resources Officer Courtney Peterson.   On this episode, Georgia Power Distribution Manager Michelle Fuqua, Young Management President and CEO Brandon Young, and Pierce Powerline CEO Michele Pierce highlight how industry partnerships with diverse suppliers are evolving and thriving and the impact of these partnerships in their companies and in the communities they serve. Brandon and Michele also share their advice for fellow diverse business owners and discuss how they are supporting electric companies and their key priorities, like enhancing grid resilience and bolstering clean energy deployment.

Charlotte Blount-Lewis worked at EEI from 1982 and 1997 and helped lead the charge to develop industry business diversity programs and helped organize the first Business Diversity Conference, which continues to bring together electric companies and diverse suppliers, in 1984. Today, electric companies spend billions of dollars per year on diverse suppliers, including businesses owned by minorities, women, and veterans. We celebrate these partnerships and the important roles these suppliers play in helping electric companies safely operate 24/7, 365 days a year.   On this episode, EEI Senior Vice President, Chief Diversity Officer, and Chief Human Resources Officer Courtney Peterson leads a conversation with Charlotte, who reflects on the origins of the business diversity programs, the key partnerships that contributed to these important efforts, the lessons that that today's suppliers can learn from the experiences of those pioneering efforts of the 1980s, and more. 

In this episode, Atif Saeed, CEO of the city of Philadelphia's Department of Aviation speaks with Denise Bailey, Deputy Director of Aviation, Business Diversity and Accessibility.   Here at PHL and PNE, we are committed to working with and supporting small diverse businesses. From parking, to food, to facilities, there are hundreds of businesses that not only keep our airport moving, but help create a better experience for our travelers. We are proud to have diverse businesses reflect the City of Philadelphia. To learn more about our Diverse Businesses, please visit phl.org

Join us for an insightful episode of COSIGN Conversations as we sit down with Sheena Thomas, the founder of Lengo Strategic Partners, to explore the world of diversity certifications for minority-owned businesses. In this engaging conversation, Sheena delves into the significant advantages of obtaining your XBE certification, shedding light on the doors it can open, the networks it can connect you with, and the resources it can provide. Whether you're a seasoned entrepreneur or just starting your business journey, this episode is a valuable guide to leveraging diversity certifications to enhance your business and achieve new levels of success. www.cosignmag.com www.lengofocus.com --- Support this podcast: https://podcasters.spotify.com/pod/show/cosignmag/support

VR Small, is the founder and chief executive officer for the Veteran Women's Enterprise Center (VWEC), a national initiative launched in southern Dallas.  VR testified for the original House Bill to make June 12, Women Veterans Day in Texas.  This year, VR led the launched of the first annual statewide Women Veterans Day Pitch Competition highlighting the innovations and economic impact of current/potential women veteran entrepreneurs.  VR serves on the Advisory Committee for TWU's Center for Women Entrepreneurs and is a fellow of SMU's Hunt Institute for Engineering and Humanity—Inclusive Economy, Dallas Public Voices, the Bush Institute Stand-to-Veteran Leadership Program and is featured in Dallas Innovates: The Future 50 North Texans.  VR is the SBA's DFW District 2020 Veterans Small Business Advocate of the Year and serves on the 30th Congressional District Veteran Advisory Committee and supports the efforts of various local veteran coalitions and service organizations. Ms. Small chaired the Veteran Business Subcommittee for the City of Dallas, Office of Business Diversity and was the 2017 VP for Veteran Affairs with SCORE Dallas.  In alignment with the VWEC's mission, VR just completed phase one of the Moments That Matter Research Project exclusively focused on women veteran owned businesses in the DFW metroplex with the Dallas Federal Reserve Bank and has currently launched phase two with SMU's Hunt Institute, Global Development Lab to conduct a series of national focus groups.Most importantly, VR is a Navy Veteran, proud stepdaughter, and sister to U.S. Army Retired Vietnam & Iraq Veterans, respectively. Living her personal slogan “Changing the way we see the world and do business,” VR is a motivational speakers, moderator, educator and advocate specifically for women veteran as well as women and small businesses in general—driving social and economic change across our nation. https://www.womenveteransec.orgSupport the show

How can an organization's passion for high-quality culinary delights forge unbreakable customer bonds? For food wholesaler METRO's customers, buying food is a personal experience. It's the art of witnessing, inhaling, savoring, and examining the produce, meat, and fish in the store—a sensory feast that leaves customers' hearts full. Creating exceptional fresh-food buying experiences is METRO's mission. In this episode, guest Peter Gries, customer and sales officer at METRO, and Rob Markey discuss why the company values its diverse customer segments. Peter also shares an insider's perspective on the change journey transforming the company's relationship with its customers. If you'd like to provide feedback on the show, please fill out our survey here.  If you'd like to learn more about Peter, you can find him on LinkedIn.

Ever wonder what it's like to build businesses across continents and cultures? This episode takes us on a captivating journey with our guest, Joe Matz. Life in foreign lands may seem intimidating, but Joe's experiences are a testament to the potential richness it can add to your life. From learning Italian to maintaining work-life balance, his unique experiences of transitioning between languages and cultures, make for some interesting listening. 

THIS PODCAST IS TAKEN FROM "Inside City Hall w/ Dr. Cornell Wesley" on Our360.news EVERY THURSDAY at 2 O'CLOCK via Facebook Live... Sarah McMillan serves as Manager of Workforce & Talent Development with the City of Birmingham where she connects residents to pathways in high-growth and high-demand occupations. She was instrumental in executing the City's Embrace Mothers initiative, the first guaranteed income pilot program in the state of Alabama, which provided 110 single mothers and women in mothering roles with $375 per month for 12 months. Sarah currently leads the Birmingham Region Health Partnership, the result of a successful federal grant application of $10.8 million to train 1,000 jobseekers in quality healthcare roles throughout the region. Sarah formerly worked for the YMCA, serving the Milwaukee, Philadelphia, and Birmingham associations. During her 11 years of service, Sarah led teams in branch operations, health & wellness, youth development and philanthropy. In addition to her local work, Sarah was active with the YMCA of the USA, leading Diversity, Equity, and Inclusion work for the national organization as a trainer and facilitator, as well as employee resource group champion. Sarah holds a master's degree in Instructional Design & Development from the University of Alabama at Birmingham, and an undergraduate degree from Loras College where she competed on the Women's Basketball team. She is a recent graduate of the Women's Foundation of Alabama's Women's Policy Institute and now serves on the organization's Advocacy Committee. She is a member of the Birmingham Multiple Sclerosis Society's Leadership Class of 2023, and currently enrolled in the Momentum Upward program. Sarah lives in Birmingham with her two children, Quinn and Myles. Monique "Mo" serves as the Senior Program Manager for the Office of Business Diversity and Opportunity (OBDO) within the Department of Innovation and Economic Opportunity (IEO) for the City of Birmingham. In this role, she ensures small businesses have a seat at the economic development table, enabling Birmingham to grow and thrive from within. She is dedicated to helping small businesses from start-up to scale-up, serving as a one-stop shop for entrepreneurs. She works on several projects within her office including the 2022 World Games, Mayor's Small Business Council, Legacy Business and MasterCard in Solidarity. Mo holds her Bachelor of Science in Organizational Leadership, and a Master in Business Administration, both from Bethel University in McKenzie, Tennessee. She also completed Cornell University's Women's Entrepreneurship Certificate program. She serves her community by volunteering with Girls Inc. of Central Alabama, and is an active member of Alpha Kappa Alpha Sorority, Incorporated and the Junior League of Birmingham. She a graduate of Class 3 of Momentum's Upward Program, currently sits on the Upward Alumnae Council and is a member of the Advisory Board for the Women in Leadership Program at University of North Alabama. Recently, Mo was selected as a 2022 Rolling Out Sisters with Superpowers, 2022 Top 40 under 40 Honoree, and 2021 Women to Watch, by the Birmingham Business Journal. If her work and service to the community aren't enough to keep her busy, Mo must contend with the social calendar of her 12-year-old daughter Kelsey, who is a scholar, a volunteer, a track star and a competitive cheerleader.

This week on The Build Show Podcast, Matt and his guest Curtis Lawson of Crafted Custom Homes go deep into construction consultation, business diversity, and how builders can get paid before a contract is even signed and a project starts. "Crafted" is in Houston, Texas, and they do new home construction and renovations. Crafted isn't Curtis' only business. He also owns Shepherd Construction Advisors, an owner's representation and construction consultant company. They focus on how to help people get the results they want from an architect or builder. They also help to get troubled projects back on track. Matt and Curtis talk about their experiences with owners' reps, discuss consulting and marketing their businesses, comment on their service agreements, and share their advice for younger builders who provide services for free. You can find Curtis in the following places: - Crafted: craftedhome.com - Shepherd: yourprojectshepherd.com - Your Project Shepherd Podcast: yourprojectshepherd.com/podcasts/

To change this is the process 1) Pre-contemplation 2) Preparation/Determination/RawPower 3) Contemplation 4) Action/Willpower 5) Maintenance @ByronLow2 breaks it down byron@fastleadershipworks.com 760-707-8874 "Approval seeking is one of the worst things you can do in life" viiahemp.com Promo Code BET15% Off @josuevizcay ig Twitter

This week, for episode 17 of “The 3D Podcast” me, Cedric Chambers sits down with an awesome diversity leader and person, Kristin Malek. During this interview, Kristin shared his thoughts about How Diversity and Inclusion in CDW's business diversity objectives. This is a great episode packed with a ton of gems, so get your notepads ready as we dive deep and “Discuss the Dimensions of Diversity”. Feel free to subscribe, comment and like.

This episode definitely tackles topics beyond building a business, but will leave you feeling like you can take on the world!Tune into this episode if you're interested in: Building a business around your strengths and weaknesses (and the value of hiring out for your weaknesses) How going to an all girls school impacted the type of woman and business builder Kristian wanted to be The spiritual journey that comes along with building a businessRaising the next generation to truly see women as the powerful equals we areAbout KristianKristian Gist is the founder of Kristian Gist Creative, a creative agency focused on telling the stories of Black-owned and Woman-owned businesses. Always a writer, Kristian's whirlwind career led her through sales, higher education, strategy, and sales again when she found her real joy in helping friends and people in their network come up with creative launch strategies for their entrepreneurial efforts. With a new baby and a pandemic raging all around her, Kristian took the leap to found KGC and the rest is history. Her work spans several continents and she's built brands now valued at over $100 million. Connect with Katie: Schedule your free consultation Instagram: @Digitally.Enhanced.MarketingTikTok: @KatieGootJoin the EntrepreneurShift Facebook groupConnect with Kristian: Website: Kristian Gist CreativeInstagram: @kristiangistcreativeLinkedIn: Business: Kristian Gist CreativePersonal: Kristian Gist

This is Derek Miller Speaking on Business. Last year the Salt Lake Chamber launched the Small Business Diversity & Inclusion Leadership Training Series to help business leaders grow. Sui Lang Panoke is the Senior Vice President of Diversity, Equity, & Inclusion at Zions Bank and has more on this important effort. SUI LANG L. PANOKE Small businesses are the backbone of Utah's economy. Many, if not all of them, are committed to diversity, equity, and inclusion. They are uniquely positioned to lead, making sure that everyone feels welcomed when applying for a job, and once hired, and effectively aiding company growth. The Chamber's Small Business Diversity and Inclusion Training program helps companies by teaching seasoned managers how to build inclusive leadership, create cultures that embrace a diversity of people, and capitalize on the full value of their human capital. The first class will launch Thursday, May 5th, and every small business across the state of Utah is encouraged to apply. Over six, two-hour sessions, we will cover recruitment, retention, culture, analytics, strategy, fair policies, and more. Call the Salt Lake Chamber for more information on this valuable leadership program, or simply go to the chamber's website to apply. DEREK MILLER Thanks to generous support from Zions Bank, the Salt Lake Chamber is offering this program at significantly reduced costs. Our hope is for each participant to leave with a plan and a network of leaders committed to their long-term success. I'm Derek Miller with the Salt Lake Chamber, Speaking on Business. Originally Aired: April 12, 2022

In this week's Dial P audio podcast, Kelly Barner shares a special interview with Constance Jones, Senior Director of Network Delivery Services at NMSDC. NMSDC is the National Minority Supplier Development Council. They are responsible for certifying minority-owned business so that they can strengthen their partnerships with corporate supplier diversity programs. Kelly conducted this interview as part of the LinkedIn Creator Accelerator program she was selected to participate in as a member of the first creator group. Listen in as Constance shares her passion and ability to present a business case in equal measure. Additional Links & Resources: Learn more about Dial P for Procurement: https://supplychainnow.com/programs/dial-p-for-procurement (https://supplychainnow.com/programs/dial-p-for-procurement) Subscribe to Dial P for Procurement: https://dial-p-for-procurement.captivate.fm/listen (https://dial-p-for-procurement.captivate.fm/listen) This episode was hosted by Kelly Barner. For additional information, please visit our dedicated show page at: https://supplychainnow.com/building-business-diversity-programs-DP16

This is Derek Miller Speaking on Business. Research into the practices of successful businesses demonstrates the importance of diversity and inclusion – creating organizations made stronger by employees who possess a wide variety of experiences, perspectives, and backgrounds. To assist Utah businesses, the Salt Lake Chamber is offering a Small Business Diversity & Inclusion Leadership Training Series. Participants will meet industry and subject matter experts to receive instruction on proven models for implementing diversity and inclusion programs. They will have the opportunity to meet others, build networks, and share best practices. This multi-week series has been created especially for small businesses with less than 100 employees, and each participant who completes the training will receive a certificate, as well as a Credly badge. The program will provide necessary tools, resources, and cutting-edge information – contributing not only to corporate success but progress when it comes to diversity and inclusion initiatives across the state. The Salt Lake Chamber's Small Business Diversity & Inclusion Leadership Training series is valued at over $1,500, but generous scholarships, made possible by Zions Bank, means it is only $499 for accepted applicants. To learn more, please contact the Salt Lake Chamber. But act now, as the deadline for making the application is February 9th. I'm Derek Miller with the Salt Lake Chamber, Speaking on Business. Originally Aired: February 1, 2022

On November 16th, we welcomed Amanda Brinkman, Chief Brand Officer for Deluxe Corporation, Renay Dossman, President, Neighborhood Development Center, Tameka Jones, Founder & CEO, Lip Esteem, and Kenya McKnight Ahad, Founder, Black Women's Wealth Alliance, to the stage for a candid discussion about the hurdles and roadblocks that black and brown-skinned entrepreneurs face in their quest to build a business. The stories from Small Business Revolution Season 6 and the stories shared by the panel were both a wake-up call and inspiring for the audience. The common theme was to begin with relationships. If you want to make a difference for diverse businesses, patronize them. Utilize your gifts and experience to help elevate businesses. Teach, train, engage.

Episode 4: In this episode, we are joined by Keith D. Wright PhD. Acting Director, Business Diversity in the Office of Diversity & Inclusion at the Port Authority of New York & New Jersey. He is here to tell us about how the port authority does business with small businesses. What type of products and services does the port authority buy and if they have programs designed for small & minority-owned businesses to help them compete in this space.  More about The Port Authority of New York & New Jersey https://www.panynj.gov/port-authority --- Send in a voice message: https://anchor.fm/governmentcoins/message Support this podcast: https://anchor.fm/governmentcoins/support

Episode 4: In this episode, we are joined by Keith D. Wright PhD. Acting Director, Business Diversity in the Office of Diversity & Inclusion at the Port Authority of New York & New Jersey. He is here to tell us about how the port authority does business with small businesses. What type of products and services does the port authority buy and if they have programs designed for small & minority-owned businesses to help them compete in this space.  More about The Port Authority of New York & New Jersey https://www.panynj.gov/port-authority --- Send in a voice message: https://anchor.fm/governmentcoins/message Support this podcast: https://anchor.fm/governmentcoins/support

We might all have an incredible product or service, but how do we effectively deliver it? What can we do to make our customer experience a delightful and exceptional one for those who move through our ecosystem?   Joining us to share her unparalleled insights is thought leader, Crystal D'Cunha! Crystal is an award-winning entrepreneur, accomplished senior executive, consultant, sales professional, and customer experience thought leader with more than 22 years of success in the retail, construction, non-profit, hospitality, and e-commerce industries. As the President and CEO of The INSIDE View, Crystal helps organizational executives, leaders, managers, directors, and business owners get “Crystal Clear” about the customer experience they want to deliver. Her mission in life is to ensure that every businesses' clients are getting an absolutely unforgettable customer experience.   Crystal shares with us her top tips for delighting customers, crafting exceptional experiences that we can deliver to our customers, the importance of diversity and inclusion when it comes to designing your customer experience, how to get started on journey mapping, and key advice on creating a three-dimensional user experience online.   This is an episode that is relevant to every business and business model out there — so be sure to tune in!   Key Takeaways: [1:12] About today's episode with Crystal D'Cunha. [2:52] Welcoming Crystal to the podcast! [3:41] Crystal shares a brief overview of her background and why this is an area that she is particularly passionate about. [7:40] How can we effectively evaluate our customer service experience to know how well we're truly serving our customers? [11:06] Some of the innovative things that entrepreneurs with online platforms are doing to create a three-dimensionality to their user or customer experience. [14:18] What we need to be aware of with diversity inclusion and awareness as a small business. [17:50] The importance of diversity in your business and an experience that illustrates the importance of representation and inclusion. [20:29] Crystal shares something she has done to be able to create a more diverse, inclusive environment in her business. [22:45] The profound impact that bringing diversity into your business will have. [24:44] How to bring diversity into your customer experience design. [27:41] How to get started with journey mapping and why it is important. [33:12] Grants that are available to female business owners in Canada and the U.S. to help address elements of diversity and inclusion. [34:55] Crystal's key performance indicators! [39:49] Thanking Crystal for joining the podcast! [39:58] Crystal shares about the exclusive freebies she is sharing with The Entrepology Podcast audience! [40:50] What I loved about today's conversation. [41:46] All about Impact LIVEs!   Mentioned in This Episode: The INSIDE View Inc. Crystal D'Cunha Danier Leather Customer Experience Mastery | The INSIDE View Think Again: The Power of Knowing What You Don't Know, by Adam Grant Diversity & Inclusion Training Program | The INSIDE View The INSIDE View — Free webinars The Entrepology Podcast listeners! Impact LIVEs Event   More About Crystal D'Cunha Award-winning executive and globally acclaimed speaker, Crystal D'Cunha, brings a distinct, charismatic, and revolutionary approach to what it takes to drive transformative results in an organization.   Over the past two decades, Crystal has received prestigious accreditations through leading-edge organizations, including John Maxwell, Tony Robbins, The Ritz-Carlton, Jack Canfield, and the world-renowned Disney Institute.   As The INSIDE View's Chief Experience Officer, Crystal's accomplishments have impacted a spectrum of industries, including retail, construction, non-profit, hospitality, and e-commerce.   Crystal is a trustworthy and highly sought-after guide to companies across the globe on leadership development, talent management, diversity and inclusion, and of course, customer experience.   Connect with my Guest: Website: The INSIDE View Inc. Social Media: Facebook, Instagram, Twitter & LinkedIn The INSIDE View — Free webinars The Entrepology Podcast listeners!   If you enjoyed our conversation and would like to hear more: Please subscribe to The Entrepology Podcast on Stitcher or iTunes. We would also appreciate a review!   Come Join Your Community on The Entrepology Collective Facebook Page! They say that you're the product of the five people with whom you spend the most time. Imagine you could spend time with hundreds of fellow entrepreneurs and go-getters looking to up-level their business, body, and mindset! Come hang out with us on Facebook and let us collectively inspire and support you towards your vision of contribution, your commitment towards better health, and your journey of mindset mastery. We're in this together! Come join us today!   CALL TO ACTION Embracing diversity and inclusion in your small business is so vitally important. What are some of the cool things you are doing with respect to a customer service experience? Let us know over on my Instagram @DrMeghanWalker or our free Facebook group, The Entrepology Collective!   Tweetables:   “First and foremost, I think it's [really important to identify] the difference between what is customer service and what is customer experience. … Business leaders don't often understand the difference between the two.” — Crystal D'Cunha   “Think about how [you're] able to include everybody in those conversations. … Really [make] sure that … [you're] asking questions that appeal to everybody. Often, we're too targeted on a particular demographic and we really have to open that up.” — Crystal D'Cunha   “Seventy percent of diverse organizations are … better able to capture new markets. And so, when you're more diverse, you can grow your business easily [and] you're better decision-makers as a diverse group.” — Crystal D'Cunha   “It's so exciting when businesses embrace other cultures. You just want to do business [with them] by default … whether you need the product or service or not … because you recognize that they're making an effort.” — Crystal D'Cunha   “Diversity is being invited [to the dance] but inclusion is actually being asked to dance.” — Crystal D'Cunha   “Sometimes we don't have the service set up. What happens if something goes wrong? I always say, ‘WTW; What happens when things go wrong?' … That's what we need to plan for in terms of service delivery. Because things do go wrong.” — Crystal D'Cunha  

John Rogers is the Co-CEO of Ariel Investments, the global value-based asset management firm he founded in 1983 and first African American-owned asset management firm in American history. Chanda sat down with John to talk about moving away from supplier diversity and into business diversity, along with the importance of creating multigenerational wealth for Black and Brown communities.

The Chicago Minority Supplier Development Council, Inc., (ChicagoMSDC) is an organization that certifies, develops, connects, and advocates for minority-owned businesses, helping create business opportunities with major buying organizations. It is one of the 23 affiliates of the National Minority Supplier Development Council. The ChicagoMSDC partners with hundreds of private and public buying sectors and minority businesses, acting as a hub for supplier diversity and business alliances. Since its creation in 1968, the ChicagoMSDC has been reaching out to minority-owned businesses, providing technical assistance, identifying business opportunities, keeping their costs down, and being a solid support system for life. Join this conversation to learn how ChicagoMSDCsupports minority-owned businesses and increases supplier diversity in the Chicago area! For the full transcript and show notes, visit us at reachtl.org. --- Support this podcast: https://anchor.fm/fran-ayalasomayajula/support

We are discussing the impact of COVID-19 on local small businesses and the purpose of the Legacy Building Program and it’s 25 year impact. We’ve got some special guests here this week.  Monique Shorts, Manager of Partnerships and Entrepreneurship for the Office of Business  Diversity and Opportunity  within  the Department of Innovation and Economic Opportunity for the City of Birmingham and Percy Hornbuckle Jr., owner of Magic City Barbershop.

Anthony Martore '16 is a Manager on the Business Diversity & Inclusion team at NIKE. In his current role, he leads an enterprise-wide initiative to expand NIKE's economic investment into diverse communities and diverse-owned businesses through the implementation of NIKE's first-ever global Supplier Diversity Program. Anthony hails from San Francisco, CA and is a first-generation American. He greatly enjoys international travel, and has visited over 40 countries to-date to continue his pursuit of learning from cultures, backgrounds and walks of life that vary from his own. Bruin Success is hosted and produced by Christian Chavez '13.

#5amMesterScrum Show #401 Live -  More To A Problem than a Simple Answer - Today's topics:  (1) Reflecting Solution and Business Diversity where so many default to the simple solution causing more issues and Diversity of Business and Competition to keep us on our toes.  Please like and subscribe and share 5amMesterScrum.  Please send me your topics.   You are are doing Great Please Keep on Sharing. #5amMesterScrum #scrum #agile #business #scrummaster #agilecoach #coaching #philadelphia #philly #problem #solutions #diversity #crosstraining #business #competition #competitive  5am Mester Scrum Show #401 went live on Youtube at 1123pm EST Thursday 8/27/2020 . Happy Scrumming,Social Media:- search 5amMesterScrum or #5amMesterScrum and you should find us and if not please let us know

Karmin Bailey, Senior Manager, Procurement & Business Diversity at Columbus Regional Airport Authority and member of IMA's Diversity & Inclusion Committee, joins Count Me In to talk about the IMA® (Institute of Management Accountants) Diversity and Inclusion Toolkit. The D&I Committee compiled the leading best practices to help assist in D&I program implementation in an easy-to-use toolkit, and Karmin served as the primary author. In this episode, she explains the purpose and reasoning for creating this resource, how management accountants can apply it, and how to get organizational buy-in. IMA embraces a culture of open-mindedness and encourages multiple perspectives to enhance our collaborative solutions, drive innovation, and create and deliver value in all that we do, and Karmin shares her perspectives on how to do so with these best practices. Download and listen now!

Welcome to the AABE Podcast with your hosted, Paula Glover: CEO and President of the American Association of Blacks in Energy! On todays episode, Paula sits backs and lets Tene Dolphin, Director of Business Diversity for the City of Birmingham lead a dicussion around US supply economics and fallout. Tene talks with Dr. Dean Foreman, Chief Economist with the American Petroleum Institute and Brydon Ross, Vice President State Affairs for the Consumer Energy Alliance Follow AABE on social via @AABE on all platforms For all things AABE, visit us at www.aabe.org Originally aired 7/15/2020

Leena Manro, co-founder and director of Vancouver-based All Purpose, discusses diversity and inclusion training within organizations, and the evolution of corporate social citizenship. Hayley Woodin hosts. See omnystudio.com/listener for privacy information.

This week on the #PrettyAwkward Entrepreneur Podcast, I'm chatting with Simone Mcnish who is a business and diversity coach. We are diving into the struggles and lessons that Simone experienced when she decided to pivot her business into diversity and visibility coaching.   Some topics Simone and I will be dividing into include: Simone shares her story on how she started in the online space and eventually entered the coaching world.   There's no need to stress ourselves when it comes to pivoting our business, the only thing that matters is your own calling and your truth.   Being your unapologetic self means showing up authentically and confidently. That's the magic formula to become successful in your business.   The goals that you desire for your business will come to fruition the moment you set your mind to it.   It can get soooo difficult for women to take up space and be visible in the online world. But taking that next level step and owning that confidence is an integral part of your business. Manifest your unapologetic, confident self and you're truly gonna dominate the coaching industry.   So be sure to tune in to episode 65 and listen in on Simone's journey and her lessons on how to integrate diversity and visibility into your business' strategy.   As always, stay safe, stay healthy and stay #PrettyAwkward!   If you have enjoyed this episode of the podcast, take a screenshot, head on over to Instagram and share it your IG stories and tag me, @meganyelaney @prettyawkwardentrepreneur Join the Client Attraction Academy Waitlist Now!    CONNECT WITH MEGAN: Website Instagram Facebook The #prettyawkward Female Entrepreneurs Create Impactful Passive Income

This week, we're discussing corporate America's failed attempts at inclusion, how we can all break out of our own bubbles, and why it takes more than a "chief diversity officer" to change a company's culture.FOLLOW US:One35Agency.comInstagramTwitterFacebookPRODUCED BY:VERSE TWO

Will small businesses survive the Coronavirus pandemic? Nearly $100,000 in loans have been delivered to Memphis, TN-based small businesses thanks to the City of Memphis Office of Business Diversity and Compliance. OBDC Director Joann Massey shares with us her “we mean business” strategies for encouraging local business owners, in addition to resources available to listeners who are actively seeking to make a difference in their area.

You may be familiar with the Directory of Business Diversity and Compliance for the City of Memphis, Joann Massey. However, do you know about Lil JoJo from North Memphis? There is so much behind a name that it deserves a podcast to tell the entire story. Raised by her Godparents in New Chicago, Joann faced desegregation along with many other traumatic events and transitions. As she entered high school, she felt misunderstood as many of us do when we are not allowed to be our authentic selves. This feeling resonated with Joann as she navigated through life and entered college where she made a true connection at LeMoyne Owen College with her black heritage. As she climbed the ranks in her professional career, Joann was charged with the challenge of increasing minority spend as the Director of Business Diversity and Compliance with the City of Memphis. In this role, Joann and her team have been able to build a system designed to enrich and provide the needed tools for minority businesses to do business with the city. As we navigate through the novel coronavirus pandemic, her office is currently working virtually providing programs and funding to assist small businesses during these dire times. Joann's journey is one that demonstrates how hard work and determination can put you in unimaginable rooms to thrive.

You may be familiar with the Directory of Business Diversity and Compliance for the City of Memphis, Joann Massey. However, do you know about Lil JoJo from North Memphis? There is so much behind a name that it deserves a podcast to tell the entire story. Raised by her Godparents in New Chicago, Joann faced desegregation along with many other traumatic events and transitions. As she entered high school, she felt misunderstood as many of us do when we are not allowed to be our authentic selves. This feeling resonated with Joann as she navigated through life and entered college where she made a true connection at LeMoyne Owen College with her black heritage. As she climbed the ranks in her professional career, Joann was charged with the challenge of increasing minority spend as the Director of Business Diversity and Compliance with the City of Memphis. In this role, Joann and her team have been able to build a system designed to enrich and provide the needed tools for minority businesses to do business with the city. As we navigate through the novel coronavirus pandemic, her office is currently working virtually providing programs and funding to assist small businesses during these dire times. Joann's journey is one that demonstrates how hard work and determination can put you in unimaginable rooms to thrive.

Join Claressa Monteiro, as she speaks to Zheng Wanshi, Group Chief Strategy and Planning Officer, Frasers Property Limited about the company's efforts in building a diverse and inclusive corporate culture.

Vontyna Durham, NABWIC member and owner of Durham Housing Services, was the recent MWSBE Spotlight for the month of February for Memphis' Office of Business Diversity and Compliance.  Durham Housing Services has been a certified MBE and SBE since 2016. The property preservation company provides services such as grass mitigation, property board-ups, demolition services, trash-outs, eviction, and junk removal services. The firm also conducts ground maintenance on REO properties. Mrs. Durham;s company was awarded a grass mitigation contract with the cityof Memphis for $6,630. In addition, Ms. Durham is current president of the NABWIC Memphis Chapter and is active in a number of community initiatives.

Today on Diversity Xtra, Don McKneely hosts Darcel Webb, The District Manager for Business Diversity for the Dallas County Community College District. As a manager, Darcel will give us insight into the supplier diversity program and different initiatives at the Dallas Community College District. Take a look as she sits down with Don McKneely on this episode of Diversity Xtra.

***  Nuts and bolts stuff of citizen legislation.  How do we actually do this?  Where do we stand on two bills: one is the Microchip Illegal Aliens bill, and the otherr is our Supreme Court Juries bill.  I went over a lot of the actual language.  Now it's your chance to offer your commentary and analysis, and text, to help us write better bills, before we submit these to members of Congress.  Wendy Arthur did her Art Report concerning her new group: "Dimension Ministries."  Details on the Action Radio Art Project page.  Now, the fun really began with Michael Volpe.  He is an investigative reporter, author, our Action Radio Family Law Project administrator, and has some controversial views I sometimes challenge.  Today was one of those days.  Brian, regular caller, joined in as well.  In a sometimes rather heated and vidorous debate, we took on two subjects: business diversity, and the power of Google's monopoly on the internet as revealed by the Senate hearing on them.  The diversity chat raised major sparks, and the Google chat had it's moments as well.  Listen and enjoy!!!  Please share everywhere too please! Stay connected by going to the "Action Radio with Greg Penglis" Facebook page:   https://www.facebook.com/radiolegislature/ Please share our show with friends and family at: BlogTalkRadio.com/citizenaction Check out our citizen written bills at:  www.WriteYourLaws.com On iTunes, Stitcher and Tunein - now at: Action Radio Online with Greg Penglis On Twitter at GregPenglis@ActionRadioGP

Joann Massey is an experienced economic development and business consulting professional, leading equity and diversity efforts for the City of Memphis. The mission of the City of Memphis Business Diversity & Compliance is to increase the number of M/W/SBEs certified with the City of Memphis and assist with strengthening the capacity of these companies so that they might better compete for opportunities in City of Memphis government contracting. Follow Joann Massey & City of Memphis BDC: https://www.linkedin.com/in/joannlewismassey/ https://twitter.com/Joann_Massey901 https://twitter.com/BDCMem

As we celebrate Black History Month at DHG and beyond, Dr. Nika White joins us to share perspective on inclusion and diversity in today's business environment. Nika’s professional career spans over 20 years and ranges from serving as an inclusion and diversity practitioner and accomplished marketing communications executive to economic development leader and community advocate. She finds inspiration through the intersection of business, diversity, and leadership and has made this her niche.

Residential and commercial development go hand in hand in a comprehensive approach to community development. In this episode, we chat with Steven Meyer, Executive Director of King Park Development Corporation, about the benefits, challenges, and successes of King Park and its Build Fund (a CDFI and small business loan fund) in pursuing economic development for the communities they serve.

In this episode, speaker, author and international business leader, Margaret Heffernan, talks about her book, “Woman on Top”. She gives a few reasons why some women were able to start a business and achieve more with less. Then, she gives her opinion about gender equality in the corporate world. She explains why past diversity campaigns failed and what can be done to change the mindset of leaders about this issue. She shares her experience meeting Ted Childs, a diversity champion who is working with IBM and a few other companies. Next, Margaret gives us a quick glimpse of her TEDx book, “Beyond Measure” – where she teaches how companies can make little steps to create big changes in their culture. Lastly, she explains how her mindset was changed when networking with different kinds of people. She shares how treating others well eventually led to many of her successes. Plus, Margaret talks about her book, “Willful Blindness” and explains why we turn our heads away from the facts that may hurt ourselves or the ones we love.   In this episode, you'll learn: • Why do women start their own businesses. • The things corporations can do to change their culture and make it more gender neutral. • The value of building alliances when you have very little to begin with. Tweetables: • I'm not sure anybody can be gender neutral. I think we are all biased in favor of people like ourselves. • The less you have, the more you do for others. • If you don't have access to institutional power, then you become very good at having access to social power. • Many of the changes in the workplace that women want and had worked for hugely benefit men. Big Takeaways: • Diversity programs will continue to fail unless we realize that this is a business case; it's not about social justice, fairness or discrimination. • Building allegiance with other minorities will help diversity initiatives move forward and reach their respective objectives. • For people to collaborate, organization need to encourage a high level of trust, generosity and reciprocity – behaviors which sociologists describe as having high levels of social capital. Margaret's TED Talks: •http://www.ted.com/talks/margaret_heffernan_the_dangers_of_willful_blindness •http://www.ted.com/talks/margaret_heffernan_why_it_s_time_to_forget_the_pecking_order_at_work •http://www.ted.com/talks/margaret_heffernan_dare_to_disagree Related Links & References: • Margaret Heffernan official website: www.mheffernan.com • Women on the Top official link: Women on the Top: How Women Entrepreneurs Are Rewriting the Rules of Business Success • Margaret's Twitter handle: twitter.com/m_heffernan • Ted Childs official website: www.tedchilds.com • Beyond Measure official link: Beyond Measure: The Big Impact of Small Changes • Willful Blindness official link: Willful Blindness: Why We Ignore the Obvious at our Peril Learn more about your ad choices. Visit megaphone.fm/adchoices

If you experience any technical difficulties with this video or would like to make an accessibility-related request, please send a message to digicomm@uchicago.edu. In 2009, the University of Chicago held the first symposium dedicated to creating opportunities for minority- and women-owned professional service firms. The Professional Services Symposium is a first-of-its-kind program within higher education and is a departure from traditional supplier diversity efforts, which tend to focus primarily on construction and janitorial services. The annual symposium brings prominent minority- and women-owned business leaders from around the country together to network and build sustainable relationships with senior leadership at the University. More than 200 firms have participated in the two-day event, which includes a networking reception and a chance to interact one-on-one with vice presidents and their teams during 45-minute business presentations. Since the symposium’s inception, more than 60 firms have secured business relationships with the University, representing the fields of money management, communications, legal services, human resources, information technology, and architecture. The success of the symposium speaks to the University’s commitment to cultivating the most talented portfolio of business partners and our belief that the best ideas come from having diverse viewpoints at the table.

Dr Susan Inglis interviews Steve Rheinberger, former Head of People and Culture in a private wealth division of a major financial institution, about his experience working with the Executive to address significant business challenges they were facing during the Global Financial Crisis. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What perspectives can be gained from organisations as open systems? Dr Susan Inglis looks at some of the challenges that managers face in the workplace. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What areas can you control to lessen your stress in the workplace environment? Dr Susan Inglis on how to adapt and the important individual competencies. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

How do you let go of control and draw on the capabilities of those around you? Dr Susan Inglis looks at some of the benefits of organisational learning and how to question assumptions. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Power is an important element of leading others, and needs to be responsibly harnessed. Dr Susan Inglis talks about how to have a positive influence in management. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

A clear strategy and a way to execute that strategy is critical to for a business to succeed. Dr Susan Inglis looks at the formula for organisational success, covering innovation, talent, leadership and mergers and partnerships. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What are the key factors that enable business success? Dr Susan Inglis looks at the vision, mission and goals of the business, as well as the importance of differentiation. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Early leadership models and how they’ve influenced management behaviour. Dr Susan Inglis explains empathy, worker participation, and understanding follower readiness. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

How does formal and informal behaviour influence group behaviour? Dr Susan Inglis looks at how leaders influence organisations, and the findings of the Hawthorne Studies. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What is the role of conflict at work? Dr Susan Inglis explores how to identify and manage conflict at the source, and conflict management strategies. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

How do you enable collaboration in the workplace? Dr Susan Inglis looks at how to encourage a collaborative workplace and what can get in the way. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Mary Parker Follett and Chester Barnard both developed theories on how to manage groups. Dr Susan Inglis explores their contribution to management theory. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What are the different kinds of staff you could manage, and how do you approach them as individuals? Dr Susan Inglis looks at the different employees in teams and how to address performance, from strugglers to stars. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What duties do managers have to effectively oversee their staff's performance? Dr Susan Inglis looks at the importance of performance management systems and cost of making mistakes in the process. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What is effective and constructive feedback? Dr Susan Inglis on how to give effective communication to employees, and how to receive and act on the comments on your own performance. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What motivates a person and how can their motivations affect their productivity? Dr Susan Inglis explains motivation and the workplace. Part 1: Content theories. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

How do you make sure you recruit a qualified employee who will fit with your work culture? Dr Susan Inglis explains advertising, interviewing and the recruitment process. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What motivates a person and how can their motivations affect their productivity? Dr Susan Inglis explains motivation and the workplace. Part 1: Content theories. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Frederick W. Taylor was a central figure in the development of management thought. Dr Susan Inglis looks at how Taylor gave credibility to the idea of managing more efficiently while paying workers higher wages. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Henri Fayol brought a modern approach to general management theory through the management process. Dr Susan Inglis describes how Fayol developed organisation and planning to become the father of modern management. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What is employee engagement, and how do you enthuse and inspire the people who work for you? Dr Susan Inglis explains engagement strategies, how to review it and how to improve it. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Weber is well-known for his study of bureaucratisation of society. Dr Susan Inglis talks about the rise of modern public administration and organisation theory. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

The foundations of management are closely linked with current management competencies and practices. Dr Susan Inglis explains how management is an evolving concept. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

The formal study of management is quite new. Dr Susan Inglis looks at the history of management, exploring the early pioneers of management practise and theory. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Is leadership just the ability to influence the group towards goals? Elizabeth Corbett looks at the differences between leading and managing, and the different type of effective leadership skills. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

How is it that an organisation might set about managing business ethics? Gavin Jack talks about the direct attempts to manage ethics in a business through policy and procedure. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What are the principles underpinning different approaches to distributive justice? Dr Jeremy St John focuses in particular on Rawls's 2 principles of justice, as well as the contribution of this thought to consensus building between different perspectives and the application of these ideas to business practices. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

During our life we develop many identities, depending on the context we are in. Neville Bell explores how our identity changes and evolves. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

How does our culture underpin our values? Neville Bell looks at the attitudes that guide our behaviour. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Where does our diversity come from? Neville Bell looks at how we came to be the way we are. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

How does the neuroplasticity of our brain shape who we are? Neville Bell looks at how we learn. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What are the implications of epigenetics? Neville Bell looks at how culture and environment shapes who we are. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

How do you interact with the rest of the world? Neville Bell looks at metacognition and how our culture constrains us. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What are ethical challenges of followers? Professor Gavin Jack looks at the role of followers and the issues around whistle blowing. How and when do we decide to disobey or question an order? Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

How can toxic leadership affect a workplace? Professor Gavin Jack talks about interpersonal ethics in the workplace from the perspective of leaders and how to challenge destructive practices. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Virtue ethics looks at the kind of character trait an action may be indicative of, and at ways to develop the kinds of character traits that might better guarantee good actions. Ethics of care looks at the relationships we have with others and how best to care for others, ourselves, and those relationships that join us. Dr Jeremy St John looks at the approaches of Virtue Ethics and Ethics of Care, and discusses their application to organisational decision making and business practices. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Deontological ethical reasoning focuses upon the intent behind an action, and on limits to the ways in which we may acceptably treat others. Conversely, moral or ethical rights regard the limits to the ways in which we may acceptably be treated. Dr Jeremy St John looks at the theories of Deontology and Rights-based ethics, and discusses their application to organisational decision making and business practices. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Consequentialist ethical theories focus on the outcomes of an action in determining whether it is right or wrong, good or bad. Dr Jeremy St John looks at the theories of Psychological and Ethical Egoism as well as Utilitarianism, and discusses their application to organisational decision making and business practices. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Why should business and different service providers address sexual orientation, gender identity and interest status within their diversity policies? Liam Leonard explores the issues in government policy and the business sector. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Cognitive moral reasoning regards the kinds of ways we think about ethical dilemmas, and how this reasoning develops through our lives. Dr Jeremy St John discusses moral psychology, focusing in particular on the stage-based models of Cognitive Moral Development offered by Lawrence Kohlberg and Carol Gilligan, as well as James Rest's Model of Moral Action. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Often used interchangeably, ethics and morality can be both a personal code for one’s actions, as well as a systemised approach to what is good and bad, right and wrong. Dr Jeremy St John looks at fundamental ethical concepts, and the relationship between ethical principles, social customs and legal rules. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Many organisations have been making the headlines for all the wrong reasons. How did it get to the point where wrongdoing and fraudulent practices can be hidden? Professor Gavin Jack looks at ethics in the workplace and the wider systemic issues that are often ignored. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Alongside the emergence of diversity management there's been a significant academic literature that's developed at the same time. Professor Gavin Jack looks at the literature and shows how to do your own thinking about critical thinking. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Is diversity management a public relations exercise, or does it provide tangible benefits? Professor Gavin Jack explains the benefits of business diversity to companies both internally and accessing new markets. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What might a typical strategic approach to diversity management look like? Professor Gavin Jack explains how it is managed within a 'business case' framework, being an economic rational connected to identifying and managing diversity. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

Geert Hofstede's book 'Culture's Consequences' (1980) has been and continues to be a major text for research within cross culture domain of international management. Professor Gavin Jack talks to Neville Bell about of the problems with Hofsteade's framework and how it can still be critically useful. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

How did diversity management come into being as a popular framework and set of practices? Professor Gavin Jack explains the origin of diversity management and identifying, valuing and respecting differences in the organisation. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

What makes a diverse workplace? An organisation aiming to celebrate diversity should reflect the demographic profile of the population. Professor Gavin Jack explores issues such as demographics, workplace and customer diversity, and discrimination and inequality. Find out more about the online Masters of Business Administration at http://online.latrobe.edu.au Copyright 2014 La Trobe University, all rights reserved. Contact for permissions.

If you experience any technical difficulties with this video or would like to make an accessibility-related request, please send a message to digicomm@uchicago.edu. In 2009, the University of Chicago held the first symposium dedicated to creating opportunities for minority- and women-owned professional service firms. The Professional Services Symposium is a first-of-its-kind program within higher education and is a departure from traditional supplier diversity efforts, which tend to focus primarily on construction and janitorial services. The annual symposium brings prominent minority- and women-owned business leaders from around the country together to network and build sustainable relationships with senior leadership at the University. More than 100 firms have participated in the two-day event, which includes a networking reception and a chance to interact one-on-one with vice presidents and their teams during 45-minute business presentations. Impact Since the symposium’s inception, more than 30 firms have secured business relationships with the University, representing the fields of money management, communications, legal services, human resources, information technology, and architecture. The success of the symposium, now in its fifth year, speaks to the University’s commitment to cultivating the most talented portfolio of business partners and our belief that the best ideas come from having diverse viewpoints at the table.