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Applying the Disney Standard: Communication & Combustion Points | E257Highlights from this episode: Applying the Disney Standard: Communication & Combustion Points | E257 (01:05)Closing Thought: The power of positive feedback (19:28)One of my practice's main core values is "Care". This value has evolved over the last year as it became clear that we were very good at caring for our patients... but we were NOT caring for each other as team members. This led me to implement principles from the Disney Institute to help our staff support each other while still giving incredible patient care. This also required a shift in focus from purely monetary goals to prioritizing a positive team environment. As we've implemented these changes, there is a night and day difference in attitudes and energy in our practice!
In this insightful episode of the Partnering Leadership podcast, Mahan Tavakoli engages in a deep and inspiring conversation with Simon T. Bailey, a renowned speaker, leadership expert, and author of Resilience@Work: How to Coach Yourself Into a Thriving Future. Simon is best known for his work on personal and professional brilliance, with a focus on resilience—key themes that he passionately explores in his latest book. Throughout the discussion, Simon shares profound lessons from his experiences, including his time at Disney Institute, where he honed his leadership philosophy. He dives into the essence of what it means to be a leader who inspires others to discover their own potential while maintaining humility and an unwavering commitment to continuous learning.Simon emphasizes the importance of leaders modeling the behaviors they wish to see in their teams, drawing from his Disney experience where leaders were expected to "pick up the trash" as a metaphor for taking responsibility beyond their titles. He also discusses the critical role of coaching in leadership, explaining why many managers fail to do it effectively and offering practical advice on how to make coaching a regular and impactful part of leadership practice. Simon's approach to leadership is refreshingly candid, focusing on the need for intellectual humility and the ability to connect deeply with team members.Listeners will also gain valuable insights into the evolving nature of work, particularly in the context of hybrid environments and the rise of AI. Simon highlights the challenges and opportunities these changes present for leaders, urging them to foster a culture of learning and adaptability. His emphasis on resilience and brilliance as twin pillars of success in today's fast-paced world offers a powerful framework for executives aiming to lead their organizations through uncertainty and change.Actionable Takeaways:Discover Simon's key leadership principles drawn from his Disney Institute experience that emphasize the importance of modeling the right behaviors in any leadership role.Learn why intellectual humility is crucial for leaders who want to truly engage and empower their teams, and how this mindset can transform organizational culture.Hear how coaching can be a game-changer for managers, and why a regular cadence of one-on-one meetings is essential for building trust and ensuring alignment.Understand the concept of “catch and release in leadership—how training your team members to outgrow their roles can actually strengthen your organization.Explore the twin pillars of resilience and brilliance and why combining problem-solving with creativity is essential for unlocking your team's potential.Gain insights into managing hybrid teams effectively, including strategies for maintaining connection and engagement in a remote or partially remote environment.Learn how to balance the demand for results with the need for resilience and flexibility, ensuring your team stays motivated and focused on long-term success.Discover the importance of continuous learning, and how scheduling your personal development like a vacation can lead to sustained growth in both your career and leadership capabilities.Connect with Simon T BaileySimon T Bailey Website Simon T Bailey LinkedIn Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website
“Don't discount what feels obvious to you—what's obvious to you is magic to someone else.” Notable Moments 01:45 Dennis shares his Disney origin story and the leap into speaking 04:30 Why so many professionals undervalue their own expertise 09:10 The biggest challenges Dennis faced going out on his own 14:20 Building a speaking brand that isn't all about hype 20:05 How Dennis books clients and continues to grow 24:30 Advice for professionals ready to step into entrepreneurship Can your corporate career become the launchpad for something bigger? If you've spent years in the trenches of corporate leadership, you're sitting on more value than you think. My longtime friend and Disney alum Dennis Snow is a perfect example. He transformed his corporate experience into a powerful, successful speaking and consulting business. Dennis spent over 20 years at Walt Disney World, including years teaching at the Disney Institute. Today, he's a sought-after speaker helping businesses deliver world-class customer experiences. His journey holds incredible lessons for anyone dreaming of making the leap from employee to entrepreneur. Whether you're eyeing the stage, building a consultancy, or just looking for clarity on what's next, this episode will show you what's possible when you combine deep experience with intentional action. Connect with Dennis https://snowassociates.com/ Order Dennis' Books Connect with Jody www.jodymaberry.com About Jody - https://jodymaberry.com/about-jody-maberry/ Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/ Twitter: https://twitter.com/jodymaberry
Join Corey Quinn and Alex Melen—Co-Founder of SmartSites—one of America's fastest-growing digital marketing agencies. Alex shares how SmartSites has maintained 35% year-over-year growth since 2011 by investing in employee satisfaction, reputation management, and long-term marketing strategy. They discuss what it really takes to scale a service business—how to grow without losing culture, when to specialize (or not), and why reputation is your most valuable asset. Alex also shares how AI is reshaping agency work and the strategies SmartSites uses to stay ahead in an increasingly competitive market. Episode Highlights: - The 35% Growth Playbook — How SmartSites scaled fast without burning out their team. - The Reputation Metric Most Agencies Ignore — And how it quietly drives client retention and referrals. - Why Profit Isn't Everything — The counterintuitive reason SmartSites puts growth first. - The Hidden Cost of Rising Ad Prices — And what your agency should do to stay ahead. - Generalist vs. Specialist — The surprising truth about what actually wins more business. - AI's Double-Edged Sword — How to embrace automation without sacrificing quality. - Writing the Book on Agency Growth — Why putting your ideas on paper might be your next smartest move. - Employee Happiness as Strategy — How culture became SmartSites' secret weapon. - The Sales Mindset Shift — What Alex changed to close better clients, faster. - When to Say No — Why turning down the wrong clients fuels long-term success. The resources mentioned in this episode are: - Visit Alex Melen's website: https://www.alexmelen.com - Check out SmartSites: https://www.smartsites.com - Connect with Alex on LinkedIn: https://www.linkedin.com/in/alexmelen - Follow him on Instagram: https://www.instagram.com/alex.melen - Connect on Facebook: https://www.facebook.com/alexmelen - Follow him on X: https://x.com/amelen - Disney Institute: https://www.disneyinstitute.com - Escape the generalist trap with my best-selling book “Anyone, Not Everyone” and discover how to become the go-to agency in a vertical market https://www.AnyoneNotEveryone.com
A few years ago we had the pleasure of speaking with Jonathan Ogurchak about the success of his company STACK. Now we have invited him back to see how the business has progressed and learn about his new venture, Zeal Specialty Pharmacy. As a pharmacist, Jonathan observed significant inefficiencies and a need to modernize processes. This set him on a course to develop and deliver better technology that would ultimately improve patient care. Today, he is a recognized serial entrepreneur, a leader in technology, and a man whose latest endeavor is centered on the delivery of medication to individuals with rare diseases. Here are highlights of our conversation: -An Update on STACK: The business has expanded its product offerings including a new product called On Queue, an operations workflow platform to enhance the pharmacy patient journey and capture valuable data. They now have customers in the US, Canada, Mexico, and Dubai. -Healthcare Compliance: STACK software helps organizations manage compliance by providing easy access to regulations for different states and purposes and automating processes for accreditation, compliance, and training for pharmacies. -Zeal's Branding Strategy: Jonathan explained the origin of the company name "Zeal" as a play on the term "zebra" in the medical community, representing rare and orphan diseases. The zebra also represents an effort to connect with patient communities through tasteful and purposeful branding. -Advice for Founders: Finding a mentor and maintaining a network for personal and professional growth is critical for new founders. He shared his experiences as a business owner and entrepreneur, highlighting the need to foster a healthy balance between work and personal life. He shared the significance of family and prioritizing time with loved ones, as businesses and jobs can change but family remains constant. -Building Culture: Jonathan discussed the pharmacy's leadership development initiative, which includes a book club focused on customer service and growth. He mentioned the book "Unreasonable Hospitality" and the Disney Institute program. Jonathan also shared that he encourages team members to explore different industries for innovative ideas. About the guest: Jonathan Ogurchak, PharmD, CSP, CPHIMS, is a specialty pharmacy veteran, having served in numerous roles across pharmacies, associations, and education for the last 15 years. Currently, he is the CEO & Founder of STACK, a software firm with two commercially available platforms: its namesake, STACK, a pharmacy information management platform designed to curate and organize information necessary to run successful pharmacies, professional associations, and higher education institutions; and OnQueue, a workflow platform built to optimize the patient journey for pharmacies and clinics. He is also the CEO and co-founder of Zeal Specialty Pharmacy, an independent rare-disease pharmacy leveraging both the above technologies to create the best experiences possible for patients, prescribers, and pharma partners across the country. Jonathan is an adjunct faculty through Duquesne University and the University of Pittsburgh, precepts pharmacy students virtually at 25 schools of pharmacy nationwide, focused on specialty pharmacy programs and processes, and his specialty pharmacy textbook is in pre-publication. Connect with Jonathan: Website: https://www.managewithstack.com/ Website: https://www.zealsp.com/ Connect with Allison: Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web, and it is ranked the number 6 CEO podcast to listen to in 2025! https://podcasts.feedspot.com/ceo_podcasts/ LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/ Website: https://www.disruptiveceonation.com/ #CEO #leadership #startup #founder #business #businesspodcast Learn more about your ad choices. Visit megaphone.fm/adchoices
A Show Director and writer whose clients includes Disney, Disney Cruise Line, SeaWorld, the Tribeca Film Festival and the World Science Festival. Other clients include the BBC, TLC, ABC, Carnegie Hall, Scholastic Publishing, South Africa Tourism, Macy's Thanksgiving Day Parade and Light the Night for the Leukemia and Lymphoma Society of New York. As an improviser Greg has worked with some of the premiere sketch comedy troupes in the country including the Brave New Workshop in Minneapolis and the Who, What and Warehouse Players at Disney's Comedy Warehouse. He also co-produces and appears with the MAC Award Winning Ensemble of Broadway's Next Hit Musical. Triggs regularly teaches improvisation, trust and teamwork seminars for The Disney Institute, the American Council of Mayors, Microsoft, the United States Navy, and Johnson & Johnson Pharmaceuticals.
On this episode, Jen and Frank chat with Chuck Salvo about his time at Disney and beyond! With over three decades of experience, Chuck is a recognized leader in cultural and organizational development, known for helping organizations transform their employee experiences and create exceptional customer service cultures. As a 15-year leader at the Disney Institute, he guided high-performing teams and shaped service experiences into powerful competitive advantages. His extensive career includes roles with globally respected organizations such as the Walt Disney Company, Hershey Entertainment and Resorts, Hilton Hotels, Hyatt Hotels, and Sea Pines Resort and consulting for Fortune 500 companies. Learn more about Chuck HERE! *** Get a vacation quote from Vasilia at ET Family Travel today! *** Dillo's Diz 55 Gerard St. #987. Huntington, NY 11743 Affiliate Links Music & Themes produced by Matt Harvey. Feedspot's Top 25 Siblings Podcasts You Must Follow AND Top 100 Disney Podcasts You Must Follow. ONE STOP SHOP ALL THE @DillosDiz LINKS! DIllo's Diz Resort Guests: Theme Park Rob, Jeffers, Skipper Bob, Nathaniel Hardy, Louis and Dr. Val of #FigmentsInTime, Lee Taylor, Maz, Troy with the Disney Assembled Podcast, Judy Van Cleef, Ryan Alexander, PixieDustPhD, Tony Orgelfinger, Holly Maddock, Lexi Andrea, Adam Elmers, DCLDuo, Disney Assembled Question or Comment? We LOVE interacting with listeners! FOLLOW Dillo's Diz on INSTAGRAM: https://www.instagram.com/dillosdiz/ FOLLOW Dillo's Diz on YOUTUBE: https://www.youtube.com/dillosdiz FOLLOW Dillo's Diz on TWITTER: https://twitter.com/dillosdiz
In this episode of the Healthcare Plus Podcast, Quint Studer welcomes Regina Shupe, DNP, RN, and Jennifer Carron Passon, MSOM, CPXP, for a conversation focused on patient experience. Quint, Regina, and Jennifer explore the “patient experience” concept, which has evolved tremendously over the past few decades. Now it encompasses the sum of all interactions from the initial touchpoint when a patient even considers selecting a healthcare organization until the time that they are back home caring for themselves and maintaining a healthy lifestyle. (It's interesting to hear Quint, who has been described as putting patient experience “on the map,” open the discussion with his own history lesson on the field.) They also discuss a 2021 JAMA article—“Criterion-Based Measurements of Patient Experience in Health Care: Eliminating Winners and Losers to Create a New Moral Ethos” by Thom Mayer, Arjun Venkatesh, and Donald M. Berwick—debating the pros and cons of moving away from traditional percentile-based evaluations.Finally, they offer a wealth of takeaways. Listeners will learn from the thoughtful discussion of common barriers people face when working to improve the patient experience and some practical (and doable) tips for overcoming them. About Jennifer Carron Passon, MSOM, CPXPWith 30 years of leadership experience and a Certified Patient Experience Professional (CPXP) credential, Jennifer is a patient experience officer at BJC Health System, a $6B integrated academic health system that serves millions of patients and families across the Midwest. Her mission is to ignite a passion for human centricity and to transform the healthcare experience for all. She uses her Disney Institute training and contemporary thinking to design and deploy innovative interventions and digitally enhanced programs that elevate service excellence, hospitality, ownership, and regulatory results. She also contributes to various state-level and global initiatives that aim to advance patient and family engagement, equity and inclusion, and quality and safety in healthcare delivery. About Regina Shupe, DNP, RNRegina works for the Healthcare Plus Solutions Group® team as an advisor, bringing her expertise in emergency services to help our partners assess and improve upon their patient experience and throughput to better serve patients and communities. She holds a Doctor of Nursing Practice degree and also holds a certification in LEAN for Healthcare. For the past 35 years, she has dedicated her life to caring for patients, families, team members, and physicians. As a nurse, she enjoyed the intersection between the heart and science, healing patients from the inside out. As a leader, she is able to see the positive correlation between the experience of team members and the experience of patients. She believes when we intentionally design meaningful and memorable experiences for team members, physicians, and patients, we are able to heal as well as truly transform healthcare.
Originally Published August 18, 2022. Today, we're diving into a truly magical journey with former Disney executive Dan Cockerell. From parking cars at Epcot to a 26-year career spanning 19 jobs and unforgettable experiences at Disney, Dan's story is one of hard work, humility, and leadership. Dan shares lessons from his Disney days and insights from running his own company, showing us how to create lasting impact while staying true to our values. Tune in because this conversation promises to spark ideas and help you embrace the fantastic possibilities in your own life! Dan Cockerell enjoyed an extraordinary 26-year career with the Walt Disney Company, holding various executive roles in theme parks and resort hotels. He retired as Vice President of the Magic Kingdom, where he led 12,000 cast members and hosted over 20 million guests annually. A sought-after keynote speaker for the Disney Institute for 18 years, Dan combined operational expertise with engaging storytelling to inspire audiences worldwide. Today, alongside his wife, Valerie, Dan operates a global consulting and speaking business. From Brazil to Barcelona and now France, he delivers customized presentations and workshops on leadership and management practices, enriched by real-world Disney examples and timeless lessons. Social Media: LinkedIn: https://www.linkedin.com/in/dancockerell/ X: X.com/DanCockerell Instagram: https://www.instagram.com/dancockerell/ Website(s): cockerellconsulting.com, www.Dancockrell.com Thanks for listening to the show! It means so much to us that you listened to our podcast! If you would like to continue the conversation, please email me at allen@drallenlycka.com or visit our Facebook page at http://www.facebook.com/drallenlycka. We would love to have you join us there, and welcome your messages. We check our Messenger often. This show is built on “The Secrets to Living A Fantastic Life.” Get your copy by visiting: https://secretsbook.now.site/home We are building a community of like-minded people in the personal development/self-help/professional development industries, and are always looking for wonderful guests for our show. If you have any recommendations, please email us! Dr. Allen Lycka's Social Media Links Facebook: http://www.facebook.com/drallenlycka Instagram: https://www.instagram.com/dr_allen_lycka/ Twitter: https://www.twitter.com/drallenlycka LinkedIn: https://www.linkedin.com/in/allenlycka YouTube: https://www.YouTube.com/c/drallenlycka Subscribe to the show. We would be honored to have you subscribe to the show - you can subscribe on the podcast app on your mobile device
In this post-Christmas episode of I Want That Too, Jim Hill and Lauren Hersey dive into the world of Disney shopping, employee engagement, and the fascinating history of the Walt Disney Company. What You'll Hear: Insider tips on scoring the best post-holiday Disney merchandise deals, from ornaments to exclusive Twice Upon a Year Sale items. Lauren's experience at the Disney Institute's engagement training and behind-the-scenes access to cast services at Epcot. Jim's storytelling on Disney's transition from the Hyperion Avenue studio to the state-of-the-art Burbank lot and the challenges that followed. Hidden Disney details, from cast member traditions to the evolution of costuming technology. A sneak peek into a virtual recreation of Hyperion Studios being developed by animator Mike Peraza. Whether you're a Disney fan hunting for deals or curious about the company's rich history, this episode is packed with insights and surprises. Learn more about your ad choices. Visit megaphone.fm/adchoices
Earning a patient's trust can translate into a lifetime value of $50,000 to $60,000. By creating meaningful experiences, hearing care professionals can turn satisfied patients into loyal advocates, and there's no one better than Valerie Cockerell to show you how. Drawing from her successful career at Disney, she teaches leaders and teams the art of delivering exceptional service. In this episode, Valerie talks to Kevin about how thoughtful onboarding, team alignment, and personalized touches can help you create memorable audiology care that turns patients into lifelong fans. Valerie Cockerell is a French-American leadership consultant, author, keynote speaker, and Disney Institute veteran. She travels the world helping leaders and teams elevate performance, build strong cultures, and deliver exceptional service. In this episode, Kevin and Valerie will discuss: (00:00) Introduction (00:52) From France to a Global Leadership Career (05:02) How to Align Your Team with Your Mission (11:29) Inspiring Your Team to See the Bigger Picture (13:59) Small, Magical Changes That Can Transform Your Practice (18:04) Real-World Examples of Exceptional Service (22:12) The Power of Emotions in Business (23:39) Onboarding New Hires: Creating a Great Experience (29:43) Valerie's “Manage Like a Mother” Approach to Leadership (32:28) Growing Your Practice Through Feedback (37:25) Why Leading by Example Matters (43:09) Valerie's Strategy for Personal Growth (47:43) Connect with Valerie Valerie Cockerell is a French-American leadership consultant, author, keynote speaker, and Disney Institute veteran, specializing in leadership, management, and customer service. She joined Disneyland Paris as a retail manager and worked her way up to Merchandise Brand Manager for both Epcot and the Disney Cruise Line. With extensive experience in retail and operations, Valerie now travels the world, helping leaders and teams elevate performance, build strong cultures, and deliver exceptional service. Her book, Manage Like a Mother, is available in English, Portuguese, and Chinese. Connect with Valerie: Valerie's Email: valerie@cockerellconsulting.com Valerie's LinkedIn: https://www.linkedin.com/in/valerie-cockerell-02067956 Resources Mentioned: Valerie's Book, Manage Like a Mother: Leadership Lessons Drawn from the Wisdom of Mom: https://www.amazon.com/Manage-Like-Mother-Leadership-Lessons/dp/1636981291 The Simple Truths of Service: Inspired by Johnny the Bagger by Ken Blanchard, Barbara Glanz: https://www.amazon.com/Simple-Truths-Service-Inspired-Johnny/dp/1492630489 Motivation-based Interviewing: A Revolutionary Approach to Hiring the Best by Carol Quinn: https://www.amazon.com/Motivation-based-Interviewing-Revolutionary-Approach-Hiring/dp/1586445472 Mindset: The New Psychology of Success by Carol S. Dweck: https://www.amazon.com/Mindset-Psychology-Carol-S-Dweck/dp/0345472322 The Only Thing: If you're an audiologist and want to grow your practice – we've got a FREE, expert guide to help you achieve your goals. It's called The Only Thing. This expert guide will show you how to increase new patient calls by 5 to 57 a month, schedule more new patients each week, help more people, and increase revenue. It's the best resource I know for growing your audiology practice. Get your copy for free at http://medpb.com/mastery.
Welcome Back!I'm really excited for my guest this week, Mr. Roger Igo! Since 1990, Roger has been responsible for thousands of successful events, large and small, for more than 30 years and responsible for $100 million in event sales. He is a council cabinet member of the World Affairs Council of Houston, has served on the board of the International Live Events Association, is a current member of NACE and MPI. Never satisfied, Roger continues to refine The Bell Tower on 34th in Houston, Texas and help many other aspiring venue owners and event planners. Roger has worn so many hats in his life! To add to his resume, Roger is also an Executive Producer, former radio host, author of Keep On Going, The History of The Bell Tower on 34th, a graduate of CEO Space International, and an alumnus of The Disney Institute. Very excited to hear his story, tips for entrepreneurs, event planners and of course, his secrets to stamina. Can't wait for you to listen it!Contact & Follow Cindy! Follow on Instagram at cindy_novotny, Facebook and LinkedIn for every day inspirational posts.Email at cindynovotny@masterconnection.com
Send us a textValerie Cockerell is a French American former Disney leader who was part of the opening team of Disneyland Paris. She pursued her career at Walt Disney World in Orlando Florida and facilitated programs for the Disney Institute. She is now a consultant in Leadership and Customer service excellence for organizations around the world. She is the proud mother of 3 and now lives in Australia.With her new book "Manage like a Mother" Guest Valerie Cockerell brings a simple to understand and easy- to-implement take on leadership inspired by a mother's playbook. Her book takes a very practical and down to earth approach to leadership, sharing the lessons we have all learned from our mothers and turning them into strong leadership practices.valerie@cockerellconsulting.comBook - Manage Like a Mother https://a.co/d/1RthejK
Epi #48 Cómo tener un propósito nutre la vida – Carlos FernándezDoria PresentaHISTORIAS QUE NUTRENDescubre los temas que nutren tu vida a través de historias de personas que aportan a tu bienestar físico, personal, espiritual y profesionalFrecuencia: mensualDuración promedio: 30 minutosEn este episodio de nuestro podcast “Historias Que Nutren”, el coach Carlos Fernández, más conocido como “Café” nos cuenta cómo encontrar tu propósito de vida“Café” es Conferencista y consultor internacional con un enfoque en desarrollo de habilidades blandas. Master en Neurociencia, certificación en el Disney Institute así como en LEGO Serious Play.Autor de tres libros sobre liderazgo y desarrollo personal. Nuestro invitado trabaja en la comprensión del pensamiento y las emociones para explicar cómo se relacionan con el éxito empresarial y el bienestar de las personas. En este episodio nos hablará sobre:- Su definición de propósito- ¿Importa el tamaño del propósito?- ¿Cómo encontrar el propósito?- El amor y el servicio en el propósito- La importancia de la acción- ¿Cómo motivar a alguien que tiene obstáculos para lograr su propósito?- La creación de posibilidades para el propósito- La importancia de hacerse cargo Cómo conectarse con Carlos FernándezCómo tener un propósito de vida: una aventura personalEl interrogante sobre Cómo tener un propósito de vida suele surgir en momentos cruciales o durante etapas importantes de nuestro crecimiento personal o profesional. Este cuestionamiento es sin duda una búsqueda esencial que puede aportar significado y dirección a nuestra existencia. Muchas veces, se percibe el propósito como algo grandioso y reservado solo para unos pocos elegidos. Sin embargo, descubrir tu propósito de vida es una experiencia íntima y personal que no necesariamente debe parecerse a la de los demás ni tener un impacto monumental en el mundo. Hallar tu propósito se trata más de identificar lo que te apasiona, algo que resuene con tus valores y que beneficie a quienes te rodean, incluso si solo son las personas cercanas a ti.Para entender cómo encontrar un propósito de vida, es crucial identificar las actividades que nos inspiran y nos hacen sentir plenos. También es importante considerar qué temas despiertan nuestro interés de manera natural. En este sentido, nuestros talentos pueden ofrecer pistas valiosas. Por ejemplo, si disfrutas de ayudar a otros y posees habilidades comunicativas, es posible que tu propósito esté relacionado con el trabajo en el ámbito social o el coaching.Para saber cómo tener un propósito de vida, también es fundamental examinar los valores que orientan nuestras decisiones y acciones. Reflexionar sobre principios como la justicia, la creatividad, la honestidad o la empatía y cómo influyen en nuestra vida cotidiana es crucial para establecer prioridades y orientar nuestro camino hacia un propósito claro. La clave está en integrar estos valores de manera más profunda en nuestras actividades y objetivos. Encontrar un propósito que esté en sintonía con tus valores permite vivir una vida más auténtica y satisfactoria.La relación entre las metas significativas y el cómo tener un propósito de vidaEl propósito de vida no siempre se revela de inmediato. No obstante, fijar metas significativas puede acercarnos a él. Estas metas deben ser desafiantes y alinearse con nuestras pasiones y valores. Establecer objetivos brinda una dirección clara y permite medir nuestro progreso hacia la realización del propósito. En este proceso, la intuición juega un papel crucial en la búsqueda de cómo encontrar un propósito de vida. La introspección y la atención a nuestra voz interior son esenciales. Prácticas como la meditación, la reflexión o llevar un diario ayudan a conectar con nuestros sentimientos más profundos y a descubrir lo que verdaderamente nos impulsa. La intuición puede ofrecer una guía valiosa y ayudar a clarificar nuestros deseos y aspiraciones.HISTORIAS QUE NUTREN es una realización de la marca DoriaProduce www.milpalabras.com.coDoria, Pastas Doria, Historias, Historias Que Nutren, Mil Palabras, Santiago Ríos, Carlos Fernández, Propósito, Café, Propósito De Vida, Felicidad, Plenitud, Metas, Autoayuda, Superación Personal, Desarrollo Personal
Hey Howdy Hey! Welcome to episode 240 of Disney Assembled!!! Our co-host, Troy, just returned from a week at the Disney Institute at WDW. Listen to his recap of the events! If you enjoy the show, please consider helping us out. Buy us a Dole Whip! Become a member and get extra content on Patreon. Subscribe to the show on your podcast player of choice. If you are able, consider giving us a 5-star rating and review. Find and subscribe to our YouTube channel. Visit our Disney Assembled store to purchase some excellent Disney Assembled merch. Have a Disney Dad Joke of the Week for consideration? Have an idea for a future episode? Want to share a story for our "What the...?" series? Follow and shoot us a message on our socials: @DisneyAssembled on Facebook, Instagram, Twitter, Threads, and TikTok or email us at disneyassembled@gmail.com. Be sure to check out our Spotify Playlist, "Disney Assembled's Favorites" - click here to listen. You can find links to all of the above, as well as links to where you can subscribe to the show, on our website: disneyassembled.com See you real soon! Troy & Mimi :)
In this insightful episode of the Partnering Leadership podcast, Mahan Tavakoli engages in a deep and inspiring conversation with Simon T. Bailey, a renowned speaker, leadership expert, and author of Resilience@Work: How to Coach Yourself Into a Thriving Future. Simon is best known for his work on personal and professional brilliance, with a focus on resilience—key themes that he passionately explores in his latest book. Throughout the discussion, Simon shares profound lessons from his experiences, including his time at Disney Institute, where he honed his leadership philosophy. He dives into the essence of what it means to be a leader who inspires others to discover their own potential while maintaining humility and an unwavering commitment to continuous learning.Simon emphasizes the importance of leaders modeling the behaviors they wish to see in their teams, drawing from his Disney experience where leaders were expected to "pick up the trash" as a metaphor for taking responsibility beyond their titles. He also discusses the critical role of coaching in leadership, explaining why many managers fail to do it effectively and offering practical advice on how to make coaching a regular and impactful part of leadership practice. Simon's approach to leadership is refreshingly candid, focusing on the need for intellectual humility and the ability to connect deeply with team members.Listeners will also gain valuable insights into the evolving nature of work, particularly in the context of hybrid environments and the rise of AI. Simon highlights the challenges and opportunities these changes present for leaders, urging them to foster a culture of learning and adaptability. His emphasis on resilience and brilliance as twin pillars of success in today's fast-paced world offers a powerful framework for executives aiming to lead their organizations through uncertainty and change.Actionable Takeaways:Discover Simon's key leadership principles drawn from his Disney Institute experience that emphasize the importance of modeling the right behaviors in any leadership role.Learn why intellectual humility is crucial for leaders who want to truly engage and empower their teams, and how this mindset can transform organizational culture.Hear how coaching can be a game-changer for managers, and why a regular cadence of one-on-one meetings is essential for building trust and ensuring alignment.Understand the concept of “catch and release in leadership—how training your team members to outgrow their roles can actually strengthen your organization.Explore the twin pillars of resilience and brilliance and why combining problem-solving with creativity is essential for unlocking your team's potential.Gain insights into managing hybrid teams effectively, including strategies for maintaining connection and engagement in a remote or partially remote environment.Learn how to balance the demand for results with the need for resilience and flexibility, ensuring your team stays motivated and focused on long-term success.Discover the importance of continuous learning, and how scheduling your personal development like a vacation can lead to sustained growth in both your career and leadership capabilities.Connect with Simon T BaileySimon T Bailey Website Simon T Bailey LinkedIn Connect with Mahan Tavakoli: Mahan Tavakoli Website Mahan Tavakoli on LinkedIn Partnering Leadership Website
Matshona Dhliwayo wrote, “Brilliance is the masterpiece of your mind. Excellence is the masterpiece of your heart. Genius is the masterpiece of your soul.” Simon T. Bailey has ascended to extraordinary heights, recognized among Success magazine's Top 25, alongside Brené Brown, Tony Robbins, and Oprah Winfrey, as well as being on leadersHum Top 200 Power List in 2023 and Gotham Artists Top Keynote Speakers in 2024. With the Disney Institute as his launchpad, he's left an indelible mark on 2,400-plus organizations in 54 countries, such as American Express, Deloitte, Marriott, Visa, Stanford Health Care, and Taco Bell. Simon T. Bailey is one of the World's Leading Experts on Brilliance. Simon, along with his team, purposefully aspire to Ignite Your Innate BrillianceDNATM. Resilence at Work: https://www.amazon.com/Resilience-Work-Yourself-Thriving-Future/dp/1637559925/ For over 20 years, Simon's personal development practices have served more than 2,400 organizations in 54 countries. With the Disney Institute as his launchpad, he has left an indelible mark on organizations such as American Express, Deloitte, Marriott, Visa, and more. With 10 published books, a viral video with over 91M views, a Daily Spark You Podcast, a community titled BrilliantU, and more, Simon's new book, Resilience @Work, How to Coach Yourself into a Thriving Future, sheds light on the importance of cultivating resilience by making resilience your superpower. Recognized among Success magazine's Top 25, alongside Brené Brown, Tony Robbins, and Oprah Winfrey, and through books, speeches, and coaching, Simon captivates and inspires audiences to lead better, stay curious, and embrace a growth mindset. Simon and his team are here to serve and empower individuals to reach new heights, guiding them toward a brilliant future. Website & Social Media Links: a. https://www.simontbailey.com/ b. https://www.instagram.com/simontbailey/ c. https://www.facebook.com/BrilliantSimonT d. https://www.linkedin.com/in/simontbailey/ e. https://www.tiktok.com/@simontbailey?lang=en f. https://www.youtube.com/c/SimonTBaileyIntl
Assine o Café Brasil em http://mundocafebrasil.com O convidado de hoje é Bruno Gonçalves, um profissional de comunicação e marketing que se especializou em experiências humanas e felicidade corporativa. Bruno estudou na Universidade de Toronto, Universidade de São Paulo e Singularity University. Tem um MBA em Marketing pela Universidade de São Paulo e formou-se em diversos programas do Disney Institute, o que lhe deu a oportunidade de aprender com os melhores profissionais em cada área. Atualmente, é head de experiências (do colaborador e do cliente) no país mais divertido do mundo, o Hopi Hari, além de trabalhar como palestrante profissional falando sobre temas relacionados à comunicação, felicidade e experiência do colaborador e do cliente.See omnystudio.com/listener for privacy information.
Assine o Café Brasil em http://mundocafebrasil.com O convidado de hoje é Bruno Gonçalves, um profissional de comunicação e marketing que se especializou em experiências humanas e felicidade corporativa. Bruno estudou na Universidade de Toronto, Universidade de São Paulo e Singularity University. Tem um MBA em Marketing pela Universidade de São Paulo e formou-se em diversos programas do Disney Institute, o que lhe deu a oportunidade de aprender com os melhores profissionais em cada área. Atualmente, é head de experiências (do colaborador e do cliente) no país mais divertido do mundo, o Hopi Hari, além de trabalhar como palestrante profissional falando sobre temas relacionados à comunicação, felicidade e experiência do colaborador e do cliente.See omnystudio.com/listener for privacy information.
Are you hesitant to start a project because you're not "fully ready"? Jody and I dive deep into the art of taking the plunge, inspired by the "80 and go" principle from a Disney Institute keynote speaker. We explore how internal podcasts, like the one created for Tennessee State Parks, can revolutionize corporate communication. Jody also sheds light on the hurdles new podcasters face—whether it's getting comfortable with your own voice or mastering technical aspects—and how today's technological advancements make podcasting more accessible than ever.Consistency is the name of the game in podcasting, and Jody underscores its importance with captivating examples, like a mayor using a podcast to engage with constituents. From amusing stories of podcasting blunders, including an unforgettable non-recorded wedding vow, to the benefits of attending industry conferences like Podcast Movement and Podfest, this episode is packed with practical tips and entertaining moments. Whether you're an aspiring podcaster or a seasoned pro, Jody's invaluable advice will inspire you to keep creating and connecting.Support the Show.► Subscribe to The Scott Townsend Show YouTube channel --- https://bit.ly/3iV8sOTThe Scott Townsend Show Merchandise https://teespring.com/stores/tsts-2Resources and Links--------------------------------------------My contact info:LinkedIn https://bit.ly/2ZZ4qweTwitter https://bit.ly/3enLDQaFacebook https://bit.ly/2Od4ItOInstagram https://bit.ly/2ClncWlSend me a text: 918-397-0327Executive Producer: Ben TownsendCreative Consultant: Matthew Blue TownsendShot with a 1080P Webcam with Microphone, https://amzn.to/32gfgAuSamson Technologies Q2U USB/XLR Dynamic Microphone Recording and Podcasting Pack https://amzn.to/3TIbACeVoice Actor: Britney McCulloughLogo by Angie Jordan https://blog.angiejordan.com/contact/Theme Song by Androzguitar https://www.fiverr.com/inbox/androzguitar
In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett introduces listeners to his top 10 underrated leadership books, starting with the first five. These books offer profound insights that can significantly enhance leadership skills. Dr. Eggett begins with "Multipliers" by Liz Wiseman, a book that transformed his approach to leadership by emphasizing how leaders can multiply the value within their teams. He then discusses "The Go-Giver" by Bob Burg and John David Mann, which promotes a philosophy of success through generosity and building strong relationships.Dr. Eggett also highlights "Delivering Happiness" by Tony Hsieh, the founder of Zappos, who built a thriving business culture focused on community and customer service. "The ONE Thing" by Gary Keller teaches the power of focusing on a single task to achieve extraordinary results, while "Be Our Guest" by The Disney Institute reveals the secrets behind Disney's exceptional customer service and organizational culture. These books collectively provide actionable insights and strategies for improving leadership effectiveness, making them essential reads for anyone looking to enhance their leadership skills in the dental field.=== Affiliate Links ===Multipliers by Liz WisemanThe Go-Giver by Bob Burg and John David MannDelivering Happiness by Tony HsiehThe ONE Thing by Gary KellerBe Our Guest by The Disney InstituteMusic from #Uppbeat (free for Creators!): https://uppbeat.io/t/matrika/funk-style - License code: KUYOIZCBFCF1FOMP https://uppbeat.io/t/roo-walker/bolt - License code: RS1AU6Y5DGD5A3H8.
Ever wondered how Disney consistently delivers magical experiences? In this episode of the Power Hour, host Eugene Shatsman sits down with Dennis Snow, a customer experience legend who spent over two decades at Disney. Dennis shares invaluable insights from his time at the Disney Institute and reveals how their principles can be applied to elevate your optometry practice. Eugene adds to the conversation by sharing real-world examples and anecdotes from his work with clients, emphasizing the importance of creating "wow" moments and fostering a positive patient experience.
Recebemos Gustavo Vieira para discutir um tema fascinante: a liderança transcendental. Gustavo compartilha sua jornada única, mesclando experiências pessoais e profissionais que o levaram a explorar novos horizontes de liderança. Se você está em busca de insights profundos que vão além das práticas convencionais e deseja transformar sua abordagem de liderança, este episódio é imperdível. Venha descobrir como conectar negócios, pessoas e espiritualidade para alcançar uma liderança verdadeiramente transformadora. ◾ Liderança definida como característica principal no perfil vocacional de Gustavo. ◾ A conexão entre liderança transcendental e práticas de autoconhecimento. ◾ Gustavo encontrou Greg Stebbins, autor do livro "Liderança Transcendental", que o mentorou. ◾ Evolução da liderança: da liderança transacional à transcendental. ◾ Três pilares da transcendência: material, digital e espiritual. ◾ Espiritualidade no mundo corporativo pode ser trabalhada através de amor, propósito e visão sistêmica. ◾ "Somos seres espirituais vivendo uma experiência humana" - perspectiva que transforma a liderança. ◾ Modelo proposto por Gustavo baseado em três pilares: interno, externo e central. ◾ Pilar central do modelo: amor incondicional, luz e bem maior. ◾ Pilar interno: presença, gratidão e intencionalidade. Não perca este episódio inspirador com Gustavo Vieira sobre liderança transcendental. Descubra como conectar negócios, pessoas e espiritualidade para transformar sua liderança e impactar positivamente todos ao seu redor. Ouça agora e eleve sua jornada de liderança para um novo patamar! Gustavo (Gus) Vieira é Formado em Administração de Empresas pela FAAP, com especialização em Design de Serviço pela EISE, Pós Graduação em Design Estratégico e Inovação, Master em User Experience pelo Nielsen Norman Group e Certificação pelo Disney Institute e pela Berlin School of Creative Leadership e PROSCI Change Management. Entusiasta dos temas Transcendência, Liderança e Espiritualidade, concluiu sua certificação em Master em Liderança Transcendental pelo PTS - Peace Theological Seminary and College of Philosophy. Atua como Sócio e Design Lead na Livework Studio, 1ª Consultoria de Design de Serviço do mundo. Atua também como facilitador de Workshops de Inovação, Design e Liderança e como professor em cursos online, cursos livres e MBAs, abordando temas como Design Thinking, UX, Sprints de Design, Ferramentas de Ideação, Criatividade e Pesquisa de Design. https://www.linkedin.com/in/gustavopgv/ https://liveworkstudio.com.br/ #podcast #liderança #transcendência
In this episode of My Veterinary Life Podcast, co-hosts Drs. Marci Kirk and Annie Chavent discuss the advantages of pursuing advanced education opportunities. Dr. Chavent shares her experience and motivation for obtaining her MBA as well as the benefits she is already seeing from earning this degree. They also explore how an MBA can enhance career prospects in veterinary practice and delve into the considerations for selecting a program. Dr. Kirk shares about her recent experience at the Disney Institute for Leadership Excellence and why exploring education outside of the veterinary profession is a great option to explore. Let us know what educational opportunities you have pursued! Remember we want to hear from you! Please be sure to subscribe to our feed on Apple Podcasts and leave us a ratings and review. You can also contact us at MVLPodcast@avma.orgFollow us on social media @AVMAVets #MyVetLife #MVLPodcast
622 What I Learned About Management From the Disney Institute
IN EPISODE 174: Resilience allows us to face adversity and bounce back better than before. But it's not something we discover- it's something we develop. In Episode 174, Simon T. Bailey shows us how to cultivate resilience at work by unlocking the power of peer-to-peer support, positive leadership and self-awareness. Resilience is caught, not taught - and after listening to Simon, you'll be ready to model the beliefs and behaviors that help people thrive during challenging times. ABOUT SIMON T. BAILEY: Simon T. Bailey is a keynote speaker, a career coach, and the founder of Simon T. Bailey International, a global training and development agency that has served over 2,000 clients across more than 50 countries over the last three decades. Previously, Simon led sales for the Disney Institute, and his latest book is Resilience@Work: How to coach yourself into a thriving future.
For our fourth special episode celebrating Women's History Month, guest host Staci Mellman meets with Stephanie Young, President, Disney Vacation Club, Adventures & Expeditions, and Disney Institute at The Walt Disney Company. They discuss how Disney built a strong team culture emphasizing collaboration, the necessity of listening to one's instincts, and the single most important piece of career advice that Stephanie ever received. Staci Mellman is CMO at Brand USA.
https://www.simontbailey.com/ https://resilienceatwork.co/ Join Coach Charlene as she engages in a compassionate courageous conversation with the esteemed Simon T. Bailey about his latest book, 'Resilience at Work.' Together, they explore the essential principles of brilliant resilience, providing actionable insights for personal and professional growth. Join the discussion as Simon unravels the importance of cultivating resilience. He does a deep dive into the four characters outlined in his book, and emphasizes the need for self-care, empathy, and positive culture in organizations. Discover practical steps for self-coaching, taking ownership of your destiny, and fostering a sense of purpose. The World's Leading Expert in Brilliance, Simon T. Bailey, has ascended to extraordinary heights, recognized among Success magazine's Top 25 alongside Brené Brown, Tony Robbins, and Oprah Winfrey, as well as leadersHum Top 200 Power List in 2023 and Gotham Artists Top Keynote Speakers in 2024. With the Disney Institute as his launchpad, he's left an indelible mark on 2,400+ organizations in 54 countries, such as American Express, Deloitte, Marriott, Visa, Stanford Health Care, and Taco Bell. Through books, speeches, and coaching, Simon captivates the lives of countless individuals around the globe, inspiring them to lead better, stay curious, and embrace a growth mindset. Prepare to be empowered and reach new heights as he propels you toward a brilliant future. Your journey to brilliance starts now. Don't miss out on this empowering episode of the When the Moment Chooses You podcast. Subscribe now for a deep dive into the wisdom between the covers of this new masterpiece. --- Send in a voice message: https://podcasters.spotify.com/pod/show/charlene-johnson68/message
In this episode, we are joined by resilience expert, Simon T. Bailey, who launched his career at The Disney Institute. Listen to the episode to learn: The importance of transitioning from ego-driven to eco-conscious leadership Practical strategies for building trust and fostering innovation in today's organizations How to create environments where employees can thrive and customers feel valued. Tune in now to enhance your leadership skills and transform your organization. For access to the transcripts to the episode, click here.
A deep dive into the strategies behind the Disney magic (and how to use them to enhance your consulting or coaching success) Want to know a secret? Many people think that what has led to Disney's incredible success over the years is its unique creativity. And while there are departments that are extremely creative, it's Disney's intentionality in their approach to everything that they do is the real reason for its long-term success. Here's why I'm telling you this. There are a lot of companies that aspire to what Disney has accomplished. And there are just as many consultants and coaches who want to help them on their journey towards leadership, team, and organizational performance excellence. And lucky for you, here to take you backstage and show you the ins and outs of Disney's approach to customer and employee engagement is J. Jeff Kober. Jeff is a former Disney leader and Disney Institute trainer turned consultant and author who has mastered how to apply and scale the Disney principles to organizations of all sizes and industries. In this episode, Jeff tells you all about his experience repackaging his Disney career into his own business as well as: [2:13]: Why following your passions leads to an extraordinary career — even if your ultimate destination isn't clear yet. [16:10]: When to pivot your career from employment to entrepreneurship for greater impact and fulfillment [20:34]: Strategies for building a business out of the best of your career and leveraging your best-at-strengths [27:05]: What is the Chain Reaction of Excellence and how it's the secret behind Disney's magical guest experiences [32:26]: Why can dysfunctional organizations be transformed if they prioritize employee engagement first, even amidst retention challenges. [36:39]: How meticulously attending to every aspect of your client's experience will ensure your consulting or coaching business flourishes [43:55]: Why passion for what you do and following the “compass of your heart” is a key driver of your success – for you and your clients Before you think that a business needs Disney's brand reputation and budget to create an organization that delivers exceptional leadership, employee, and customer excellence (including your consulting or coaching business), tune in to this episode for applicable and transferable Disney best practices. And when you're done listening, I got a brand-new freebie. It's a curated playlist of my Enough Already episodes that reveal even more Disney secrets, as well as downloadable resources, eBooks, and tools you can use right now to enhance your success as an organizational consultant or coach. Click here to get instant access: https://www.betsyjordyn.com/disney About My Guest: J. Jeff is the President of Performance Journeys, a training and development group devoted to improving performance and learning in the workplace. He is also CEO of World Class Benchmarking, where he provides a programming series that benchmarks many of America's greatest organizations, such as Nordstrom, Ritz-Carlton, and Disney. (Add his URL) About Me: The Enough Already podcast is hosted by Betsy Jordyn. I'm an ex-Disney consultant turned business mentor and brand messaging strategist who helps consulting and coaching business owners clarify their brand messaging and positioning, create a website presence that positions them as sought-after experts, land clients with ease and integrity, and take their place as thought leaders and influencers in their niche. Go to www.betsyjordyn.com to learn more about how I empower consultants and coaches to monetize their best-at-strengths and authentic passions to make a bigger difference in the world. Related Podcast Episodes: How to Shape Thinking and Influence Executives with Retired Walt Disney World Parks President, Meg Crofton (Ep81) Why CEO's Hire Consultants and Coaches: The REAL Value They Bring with Brad Rex (Ep64) The Disney Approach to Organizational Consulting with Harold Hill and Luis Marrero (Ep56) Front-Line to C-Suite | inside the Heart and Mind of Former Disney COO Jim MacPhee (Ep40)
Join Mike Montague and Louie Gravance as they dive into the secrets of making customer service a superpower. Louie, a longtime Walt Disney Company employee with over 25 years of experience at the Disney Institute in Orlando, Florida, shares insights from his distinguished career in designing live experiences. Tune in as they discuss the transformative nature of service, the importance of exceeding customer expectations, and the power of creating moments of spontaneity. Don't miss this episode filled with valuable lessons from Louie's book, "Service is a Superpower: Lessons Learned in the Magic Kingdom." Join us on March 20th at the Sandler Summit for more insights. Tickets are available at sandler.com/summit. Tune in now and discover how to make customer service your superpower! Timestamps: 0:00:12 Making customer service a superpower through improv and spontaneity. 0:07:51 Sales techniques and the importance of listening. 0:11:56 Creating emotional connections with customers through storytelling and branding. 0:19:19 The impact of a sales training organization. 0:23:36 Customer expectations and Disney magic. 0:30:46 Customer service and leadership insights. Key highlights: Service is not just performative; it is transformative. All service is performative; there's no business but show business. Cataloging successful interactions creates the illusion of spontaneity. Understanding clients' emotional connections to the brand or product is vital. Bringing theatrical elements into the business world creates memorable experiences. Clients will always find what they're looking for; set positive expectations. Understand the audience (clients) and what they need in the "show." Acknowledging and learning from mistakes contributes to personal and professional growth. You can build, dream, design, and create the most fantastic place in the world, but it takes people to make that dream a reality." The reciprocal relationship: making the company stronger benefits the client as well. Service goes beyond creating memories; it leaves a lasting impact on individuals and organizations. ========================================= SUBSCRIBE: https://podfollow.com/howtosucceed Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
Join Mike Montague and Louie Gravance as they dive into the secrets of making customer service a superpower. Louie, a longtime Walt Disney Company employee with over 25 years of experience at the Disney Institute in Orlando, Florida, shares insights from his distinguished career in designing live experiences. Tune in as they discuss the transformative nature of service, the importance of exceeding customer expectations, and the power of creating moments of spontaneity. Don't miss this episode filled with valuable lessons from Louie's book, "Service is a Superpower: Lessons Learned in the Magic Kingdom." Join us on March 20th at the Sandler Summit for more insights. Tickets are available at sandler.com/summit. Tune in now and discover how to make customer service your superpower! Timestamps: 0:00:12 Making customer service a superpower through improv and spontaneity. 0:07:51 Sales techniques and the importance of listening. 0:11:56 Creating emotional connections with customers through storytelling and branding. 0:19:19 The impact of a sales training organization. 0:23:36 Customer expectations and Disney magic. 0:30:46 Customer service and leadership insights. Key highlights: Service is not just performative; it is transformative. All service is performative; there's no business but show business. Cataloging successful interactions creates the illusion of spontaneity. Understanding clients' emotional connections to the brand or product is vital. Bringing theatrical elements into the business world creates memorable experiences. Clients will always find what they're looking for; set positive expectations. Understand the audience (clients) and what they need in the "show." Acknowledging and learning from mistakes contributes to personal and professional growth. You can build, dream, design, and create the most fantastic place in the world, but it takes people to make that dream a reality." The reciprocal relationship: making the company stronger benefits the client as well. Service goes beyond creating memories; it leaves a lasting impact on individuals and organizations. ========================================= SUBSCRIBE: https://podfollow.com/howtosucceed Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
Join Mike Montague and Louie Gravance as they dive into the secrets of making customer service a superpower. Louie, a longtime Walt Disney Company employee with over 25 years of experience at the Disney Institute in Orlando, Florida, shares insights from his distinguished career in designing live experiences. Tune in as they discuss the transformative nature of service, the importance of exceeding customer expectations, and the power of creating moments of spontaneity. Don't miss this episode filled with valuable lessons from Louie's book, "Service is a Superpower: Lessons Learned in the Magic Kingdom." Join us on March 20th at the Sandler Summit for more insights. Tickets are available at sandler.com/summit. Tune in now and discover how to make customer service your superpower! Timestamps: 0:00:12 Making customer service a superpower through improv and spontaneity. 0:07:51 Sales techniques and the importance of listening. 0:11:56 Creating emotional connections with customers through storytelling and branding. 0:19:19 The impact of a sales training organization. 0:23:36 Customer expectations and Disney magic. 0:30:46 Customer service and leadership insights. Key highlights: Service is not just performative; it is transformative. All service is performative; there's no business but show business. Cataloging successful interactions creates the illusion of spontaneity. Understanding clients' emotional connections to the brand or product is vital. Bringing theatrical elements into the business world creates memorable experiences. Clients will always find what they're looking for; set positive expectations. Understand the audience (clients) and what they need in the "show." Acknowledging and learning from mistakes contributes to personal and professional growth. You can build, dream, design, and create the most fantastic place in the world, but it takes people to make that dream a reality." The reciprocal relationship: making the company stronger benefits the client as well. Service goes beyond creating memories; it leaves a lasting impact on individuals and organizations. ========================================= SUBSCRIBE: https://podfollow.com/howtosucceed Don't forget to subscribe and leave us a comment! ========================================= Follow Us: Twitter: https://twitter.com/SandlerTraining Linkedin: https://www.linkedin.com/school/sandler-training/ Instagram: https://www.instagram.com/sandlertraining/ Facebook: https://web.facebook.com/sandlertraining/?_rdc=1&_rdr =========================================
I'm thrilled to share with you our latest episode of the Customer's First Podcast, where we had the incredible opportunity to dive deep into the power of having an anchoring word to guide your year and why our Special Guest Angie Robinson, a certified life and leadership coach and Customers First Regular Contributor, and I both choose one. It can transform your life and your business. Angie shares her background in human resources and how she transitioned into starting her own business focused on leadership and life coaching. We express gratitude for Angie's impact on our own life and discuss the energy and excitement of the new year. We both discuss how we prefer living with intention rather than making New Year's resolutions. We discussed the concept of choosing a word of the year and expressed our interest in discussing Angie's process for selecting a word. Angie introduces a handout called "10 impactful coaching questions to help with self-reflection and goal-setting" on her website. (link below) Angie emphasizes the importance of understanding the why behind our goals. We discuss the need to go deeper and ask multiple whys to determine our motivations and desires. She suggested asking ourselves what success looks like and what we wish was different in our current situation, as well as the importance of understanding the risks and obstacles that may arise and planning ahead for how to overcome them. She mentions the concept of commitment and recommends rating our commitment level on a scale of one to ten and then identifying what it would take to go from that rating to a ten, as well as the importance of not using this rating against ourselves and staying grounded in our goals and desires throughout the year despite any challenges or setbacks. She shares that she started doing this about 12 years ago and highlights its power in helping us push through the year and facilitating transformation when we look back at the chosen words. We talk about the significant role emotions play in this process and how understanding the concept of creating desired feelings can shape our thoughts and actions, explaining that once we have established the end result, we can move on to choosing the word. We outline our process, which involves asking ourselves questions about what we want the next year to bring, what we want to celebrate, and what we need more or less of in our lives. She mentioned keeping a list of potential words on her phone and periodically evaluating them, sometimes seeking assistance from Google or AI models to narrow down the options. We describe it as an organic process that eventually leads us to the perfect word for the year. We even share Angie's word for 2024, which is "limitless," revealing that "limitless" represents her desire to let go of limiting beliefs and barriers that hold us back and her intention to make decisions in alignment with being limitless. Angie discusses how, throughout the year, she uses prompts from a project called "One Little Word" to keep her word alive, explaining that she reflects on how the word shows up in her life and even takes pictures that reflect the word. She mentions holding a clipboard with examples of how the word is making a difference and using sticky notes or a vision board to keep the word visible and stay accountable and focused. We mention the importance of checking in with ourselves and having an accountability partner to keep on track. We then shifted the conversation to a more personal note, to our "Spill the Tea" session, where we shared our experience working at McDonald's as our first management job and how it shaped who we are today. We talk about learning leadership and discovering our love for helping people. Angie describes her passion for Disney, photography, and scrapbooking, acknowledging that she has been too busy to scrapbook in recent years, but she still engages in digital scrapbooking and makes school books for her kids during school years. We discuss her future plans, including travelling to Italy and Germany and potentially working with the Disney Institute. She expresses her love for travel and shares her final thoughts for the new year, encouraging listeners to dream big and be intentional about their goals. Timestamps: 0:03:10 Setting Goals and Reflecting on the New Year 0:10:35 Identifying Blind Spots and Overcoming Obstacles 0:12:03 Commitment: Scale of 1 to 10 0:14:41 Choosing a Word of the Year: The End Result and Emotions 0:20:27 Choosing a word for the year: limitless 0:23:54 Practices to stay accountable and focused on the word Angie's Contact Information: Website: www.angie-robinson.com Instagram: @angierobinsoncoaching LinkedIn: @angiekrobinson Handout: https://www.angie-robinson.com/coaching-resources/#free-resources Tacey's Contact Information: https://linktr.ee/taceyatkinson Until next time, Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go, Create the Magic!
One of the recurring themes of this podcast is leadership. Writing and creativity are, of course, a huge part of what we do. But if we want to operate a successful business, we have to be able to manage all the moving pieces in order for things to run smoothly and grow over time. I'm excited to have a guest today who can help us do that. Valerie Cockerell was born and raised in France, where she graduated with a degree in Business Hospitality. She eventually joined Disneyland Paris in 1991 as a retail manager. After succeeding in a number of roles, she eventually oversaw the planning for all Resort merchandise locations in the park. Upon moving to Florida in 1997, Valerie worked as the Assortment Planning Manager at Downtown Disney and Epcot Center, eventually moving to Merchandise Brand Management for both Epcot and the Disney Cruise Line. Valerie left the company and started consulting for outside organizations in the retail world. She returned to Disney in 2013 to become a contract facilitator for Disney Institute, where she facilitated professional development classes and custom programs in both French and English. She drew from her international management experience in retail and operations to teach Disney's approach to Leadership Excellence and Customer Service. Since May 2019, Valerie has been a keynote speaker and workshop facilitator with her husband, Dan Cockerell. In her speaking, she shares her expertise and methodology in leading teams and delivering outstanding customer service. Valerie joins me today for a conversation about her new book, Manage like a Mother: Leadership Lessons Drawn from the Wisdom of Mom, which offers a simple-to-understand and easy-to-implement take on leadership inspired by a mother's playbook. We talk about her career working for the Disney organization, how everyone can learn to become a better leader and manager by borrowing concepts from mothers (even men!), how writers can implement these principles, and more. You can connect with Valerie at https://cockerellconsulting.com. * * * A big thank you to our sponsors, who keep this podcast free for listeners: Vellum is the go-to book formatting software for indie authors who care about creating beautiful ebooks and print books. I've used it for years and love it! Use the link to download Vellum for FREE. Feeling blocked as a writer? Grab a copy of There is No Such Thing as Writer's Block by Honorée Corder. You'll learn what's really blocking you, the value of building your writer tribe, how to become the writer you've always dreamed of, and much more. Looking for a great book cover designer and formatter? I use and recommend Kristi Griffith, owner of Thumbprint Creative. She works closely with you to create a design that perfectly captures the theme, message, and genre of your book.
Welcome to Episode 87 of the RetroWDW Podcast: Hungry For Hollywood - We appreciate your support and hope you have been enjoying each and every episode. Be sure to check out some of our previous shows from over the years. We have visited multiple parks, resorts, and just about everything else in between. Listener Mail We open the mailbag monthly and are ready to hear from you. Be sure to reach out with questions, stories, memories, and more. You never know if your letter will be read on a future episode: podcast@retrowdw.com Our first letter is from Mike and he is curious about a particular stairway at Magic Kingdom. We need some experts out there to help Mike out with this stairway and what happened to it.... Amy is our next letter and she is a new listener, welcome! Amy gives us some great information about working at The Disney Institute and how she was able to take courses for free as an employee. Thanks for the fun stories Amy. Another Amy, another letter. This Amy is talking about Episode 32 which was all about Universe of Energy. She gives us some information on the dinosaur song we spoke of, which can be heard here. Enjoy! Sylvia is up next and she is curious as to what happened with the Cigar Store Indians from Magic Kingdom. We give some insight into those and where they might have ended up. She also wanted to know where this photo was taken... Thanks for your letter Sylvia! Emily is the next note we received, she was showing off her Dreamfinder Watch, which you can still get for yourself or as a gift. Visit our LBV History page for more information. Paula wrote in with another vintage family photo taken on Main Street. We have been collecting these gems where you dress up and it looks old timey. Thanks Paula! Finally, our last letter is from Donna and she speaks about the Room with a Skew and how her son loved playing in there. Donna is a former Gold Key Member along with Todd and she has some fighting words for Brian, which leads to a little history about The Pretzel Belt. Who knew? Main Topic Buckle up because we are going back to Hollywood, well the way it was in your memories, but never was. Brian is leading us through the early years of food and drink at the Disney-MGM Studios. One of the last great theme parks on Disney property and one that always has fascinating stories coming to us about the opening days and how things were drastically different when compared to now. We get to go through the different eateries that existed in the early years, including the Hollywood Brown Derby. How as very disappointed that it wasn't in the shape of a derby hat. We also discuss the Echo Lake restaurants, highlighting that the Fifties Primetime Cafe and the Hollywood and Vine cafeteria share a kitchen. The team discussed the unique dining experience offered at these restaurants and the challenges faced due to the COVID-19 pandemic. Our handy Birnbaum's guide is utilized throughout the episode, as is our good friend Reimund Pitz, who you may remember joined us during RetroMagic 50. Take a trip with us and Reimund around the Disney-MGM Studios, discussing each restaurant and how each menu has been changed over the years. We lost a ton of great options over the years and we even get a little history along the way about why some of these changes have happened. We hope you enjoy! RetroMagic Updates We are so glad so many of you could make it to our most recent event all about EPCOT Center and the 40 year anniversary. The videos from the event will be posted to our YouTube channel soon, but please take a minute to listen/watch our live recap we did a few weeks ago. Enjoy! Click Here To View RetroWDW Film Archive To make sure you are the first to know when items are released, subscribe to us on YouTube. Be sure to click the notification bell too, that way you are alerted when we post. Finally, be sure to check out Vimeo if that is your thing, as we will post there as well. RetroWDW Merchandise Post-Show Fun Join us next time for another amazing episode of the RetroWDW Podcast! Read for another movie night? Subscribe on YouTube & hit that notification bell so you are ready. Check out SpectroRadio for all their WDW music, including Throwback Thursday at 9am. Click Here to donate to the Lake Buena Vista Historical Society and join us on a future episode! Check out our friends at Mouse Adventure to see where you can join them next on a super fun adventure: Mouse Adventure
For Rick Ching, the senior advisor and global mobility board director of Servco Pacific, fostering servant leadership and advocating for inclusivity was all part of the journey. He shares how Servco Pacific drew from Google's principles of respect, service, team work and innovation to create and adopt a servant leadership framework. That work, plus Disney Institute training, has resulted in a workplace culture that goes beyond the traditional corporate paradigm. For example, Servco created allyship groups so that diverse teams can voice opinions on policy decisions. Ching says this demonstrates a commitment to inclusivity and helps spearhead changes meant to foster a more diverse workplace. Ching's personal journey, from starting in 1985 to assuming the roles of CEO and President, reveals the challenges of leadership in a corporate setting. The discussion on decision-making made evident the delicate balance between information gathering and timely execution, with both experience and humility playing pivotal roles. Beyond the corporate realm, the podcast provides a glimpse into Ching's family history, education and career path. And, as he transitions into a senior advisory role, the podcast explores his reflections on retirement, future plans and the importance of family.
In this episode, Angela talks to Meghan Devlin and Nita Hurley from The Discovery School in Jacksonville Beach, Florida, about how they used inspiration from The Disney Institute to transform their campus culture to prioritize student and parent experience. 2:35 - Be "open to trying almost anything"—don't let failure get in the way of innovation and progress 5:55 - "Just because we did it last year doesn't mean we need to do it again." 7:15 - Why The Discovery School decided to change its approach to parent experience 9:55 - Strategies for getting faculty buy-in 11:38 - "It's kind of fun to do the impossible." 12:55 - "The 'broken window' theory" 15:40 - Getting parents and students involved 21:09 - Going above and beyond 23:19 - "Sometimes it's the little things..." 24:40 - How can you measure the impact of this work? 33:06 - Connecting with Meghan and Nita Show notes are available on the Enrollment Insights Blog at niche.bz/podcast. In the Enrollment Insights Podcast, you'll hear about novel solutions to problems, ways to make processes better for students, and the questions that spark internal reflection and end up changing entire processes.
SERIOUSLY, this is a MUST-LISTEN episode; I am joined by my good friend Dr Jesse Green, who took a group of dentists to look inside some of America's most iconic companies; they visited Disneyland and the Disney Institute, the Pike Place Fish Markets in Seattle, and online shoe and clothing retailer, Zappos in Las Vegas. Jesse's takeaways around team culture and story-selling are priceless, which is why I wanted him back on the podcast to share some of the behind-the-scenes magic that makes these companies so great. If podiatrists can adapt some of this magic in their own businesses, they will attract more ideal patients and team members who are the right fit. If you have any questions about this episode or would like to make enquiries about becoming a PODCAST SPONSORSHIP, please email me at tyson@podiatrylegends.com PODIATRY BUSINESS COACH Hi, I'm Tyson Franklin, and if you're looking for a specialised podiatry business coach, please talk with me before you commit to a larger coaching company that will more than likely, after their initial sales call, hand you off to an employee who may or may not know much about podiatry. I have a proven track record of helping podiatrists excel in business, but let's have a chat before we do anything else. Let's see if we're a good fit. All you need to do is email me at tf@tysonfranklin.com; or go directly to my online calendar to schedule a free 30-minute Zoom meeting. Even after the 30-minute Zoom call, you will have more clarity and direction with what you want to do in the future. UPCOMING EVENTS If you want to meet podiatrists who think differently and want to take their podiatry business to the next level, consider attending one of my upcoming EVENTS. You are always guaranteed to deliver. YouTube When you get the chance, take a look at my YouTube Channel, Tyson E Franklin.
One of the best ways to succeed in the future is to understand the past. A new partnership between Colonial Williamsburg and William & Mary will count on the past, along with a special place, to teach leadership, civil discourse, and engagement in a unique way. The newly created Williamsburg Institute will offer learning opportunities like no other for leaders, executives, adults, and young adults. It'll use Colonial Williamsburg and William & Mary as living classrooms while it relies on some of history's most influential leaders to teach lessons for today and tomorrow. Chris Caracci is Executive Director of the Williamsburg Institute. He's spent years as a senior leader with Disney University and the Disney Institute. He teaches at the William & Mary School of Business and he joins us today to discuss the Williamsburg Institute and its unique approach to learning. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.
Valerie Cockerell shares insights from her book, Manage Like a Mother: Leadership Lessons Drawn from the Wisdom of Mom, which is designed for anyone who wants to become a better leader, in any arena of their life. Drawing from her parenting experience and decades of corporate experience, Valerie emphasizes skills such as multitasking, conflict resolution, and role modeling that leaders can use to drive success in any setting. Guest Bio Valerie Cockerell is a French American former Disney leader who was part of the opening team of Disneyland Paris. She pursued her career at Walt Disney World in Orlando Florida and facilitated programs for the Disney Institute. She is now a consultant in Leadership and Customer service excellence for organizations around the world. Today, she is the proud mother of 3 and lives near Boulder, Colorado. For episode homepage, resources and links, visit: https://kristenmanieri.com/episode266 Learn more about coaching: Kristen@kristenmanieri.com Mentioned in this Episode Guest's book: Manage Like a Mother: Leadership Lessons Drawn from the Wisdom of Mom - October 10, 2023 https://www.amazon.com/Manage-Like-Mother-Leadership-Lessons/dp/1636981291 Guest's website: https://cockerellconsulting.com/ Host Bio Kristen Manieri is a coach who works with teams to increase both productivity and wellbeing. She also helps individuals navigate transition with clarity and confidence. Her areas of focus are: stress reduction, energy management, mindset, resilience, habit formation, rest rituals, and self-care. As the host of the weekly 60 Mindful Minutes podcast, an Apple top 100 social science podcast, Kristen has interviewed over 200 authors about what it means to live a more conscious, connected, intentional and joyful life. Learn more at kristenmanieri.com/work-with-me. Learn more about coaching: Kristen@kristenmanieri.com Connect with the 60 Mindful Minutes podcast Web: https://kristenmanieri.com Email: Kristen@kristenmanieri.com Facebook: https://www.facebook.com/60MindfulMinutes Instagram: https://www.instagram.com/kristenmanieri_/ Pinterest: https://www.pinterest.com/kristenmanieri/
"By virtue of being a kid and on the receiving end of mothering, you have learned you know what works and what doesn't work." - Valerie Cockerell This conversation brought me an all new perspective around the ways that motherhood can serve as a powerful foundation for effective leadership in any organization. Valerie Cockerell is joining to discuss her new book, "Manage Like a Mother," where she explores the intersection of motherhood and leadership. Valerie's message is simple yet impactful: leaders should manage like a mother. Valerie Cockerell is a French American former Disney leader who was part of the opening team of Disneyland Paris. She pursued her career at Walt Disney World in Orlando Florida and facilitated programs for the Disney Institute. She is now a consultant in Leadership and Customer service excellence for organizations around the world. Today, she is the proud mother of 3 and lives near Boulder, Colorado. During our conversation, Valerie shares her goal of encouraging men to become advocates for women by reflecting on the impact of their own mothers. She draws parallels between the instinctive thinking and planning that mothers do for their children's futures and the long-term vision that leaders should have for their organizations. There is also value in the different approaches and strengths that women bring to the table. Many organizations recognize the need for diverse skills and perspectives in leadership roles. Valerie does a great job of explaining that while there are imperfections of mothers, the lessons we take away - good and bad - provide value. By recognizing the unique contributions that mothers make, she hopes to bridge the gender gap in the workplace and inspire men to support and advocate for women. Valerie encourages organizations to shift their focus from experience to a skills-based approach, providing women with a fair chance to compete on an equal basis. This is a great episode full of thought-provoking insight that challenges traditional notions of leadership. Valeries common-sense approch make it easy to embrace the unique skills and perspectives that mothers bring to the table. Connect with Valerie Order the book - Manage Like a Mother LinkedIn - Connect with Valerie Connect with Jody www.jodymaberry.com About Jody - https://jodymaberry.com/about-jody-maberry/ Instagram - https://www.instagram.com/sugarjmaberry LinkedIn - https://www.linkedin.com/in/jodymaberry/ Facebook - https://www.facebook.com/sugarjmaberry/ Twitter: https://twitter.com/jodymaberry Episode Highlights [00:02:33] Women rely on love, anticipate danger, notice details. [00:06:23] Diversity in skills important; men value it. [00:07:17] Mothers aren't always perfect, but they teach valuable lessons. [00:10:35] Mothers' instinct can be transferred to leaders. [00:15:02] Men supporting women in the workplace. [00:18:54] Managing like a mother, teaching with workshops. [00:22:59] Underestimated contribution of women in workplace. [00:25:27] Be cautious of deliberate competence, strategic incompetence. [00:28:33] Get men to advocate for women.
We're headed to the west coast on this one at the original park—the one, the only, Disneyland. Squish on in as we discuss the differences and similarities between WDW Florida and what us east coasters think of Disneyland and Disney's California Adventure Park. Enjoy this final bonus episode of Season Two and hold on tight for the upcoming Season Three of The Victory Couch. Disneyland https://disneyland.disney.go.com/ California Adventure Park https://disneyland.disney.go.com/destinations/disney-california-adventure Astro Orbiter Big Thunder Mountain Railroad The Gadget Coaster “The Goofy rollercoaster” - Barnstormer Haunted Mansion Jungle Cruise Mickey's Philharmagic Smuggler's Run Peter Pan's Flight Pirates of the Caribbean Small World Soarin' Space Mountain Star Tours Rise of the Resistance Toy Story Mania Turtle Talk with Crush Pirates of the Caribbean Mr. Toad's Wild Ride Finding Nemo Submarine Voyage Matterhorn Bobsled Indiana Jones Adventure Roger Rabbit's Car Toon Spin Snow White's Enchanted Wish The Little Mermaid- Ariel's Undersea Adventure Radiator Springs Racers Luigi's Honkin' Haul-O-Ween Cozy Cone Motel Monsters Inc. Mike & Sulley to the Rescue World of Color Guardians of the Galaxy – Mission: BREAKOUT! Incredicoaster Pixar Pier Big Hero Six San Fransokoyo Square Golden Zephyr The Silly Symphony Swings Kayla's Cakes https://thekaylascake.com/downtown-disney-anaheim-macarons/ Genie and Genie + Services https://disneyland.disney.go.com/genie/get-started/?int_cmp=INS-intDLRtoDLR-Get-Started Lightning Lane https://disneyland.disney.go.com/genie/lightning-lane/ Hidden Mickeys https://a.co/d/61DJMVT Where's Waldo https://a.co/d/7A64OYK Downtown Disney https://disneyland.disney.go.com/destinations/downtown-disney-district/?CMP=OKC-336978_BP_DLR_destination_downtowndisneydistrict_NA Ariel, The Little Mermaid https://princess.disney.com/ariel The Little Mermaid (2023) https://www.imdb.com/title/tt5971474/ Mickey Mouse https://mickey.disney.com/ Bibbidi Bobbidi Boutique https://disneyland.disney.go.com/shops/disneyland/bibbidi-bobbidi-boutique/ VIP tours https://disneyland.disney.go.com/events-tours/vip-tours/ Grandmaster Anthony Hockley https://crocodilemartialarts.com.au/instructors/anthony-hockley/ Disney Institute https://www.disneyinstitute.com/ Disney Cruise https://disneycruise.disney.go.com/ Enneagram Three https://www.enneagraminstitute.com/type-3/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/thevictorycouch/message
CEO Podcasts: CEO Chat Podcast + I AM CEO Podcast Powered by Blue 16 Media & CBNation.co
Why it was selected for "CBNation Architects": In this episode of the IAMCEO Podcast, the guest is Summer Jelinek, an engaging speaker and trainer with over 20 years of leadership experience. As a recognized leader in the field, Summer has worked with renowned companies including Walt Disney World, Disney Institute, and H-E-B/Central Market. She specializes in connecting with audiences worldwide, offering valuable insights on leadership development. During her interview, Summer shares her personal approaches and learnings about leadership, time management, and the definition of CEOs. CEO Hack: Summer talks about being creative and flexible with time management. She acknowledges the importance of utilizing time efficiently and effectively, leveraging her organizational skills and adaptability. CEO Nugget: With the phrase "manage yourself first," Summer highlights the importance of self-leadership before leading others. She believes that a strong foundation of self-leadership provides a clearer direction and understanding of being a better leader for others. CEO Defined: Summer perceives CEOs as individuals carrying a lot of responsibilities while having the freedom to create their vision. She emphasizes the significant role CEOs play in directing an organization and ensuring its success. Check out our CEO Hack Buzz Newsletter--our premium newsletter with hacks and nuggets to level up your organization. Sign up HERE. I AM CEO Handbook Volume 3 is HERE and it's FREE. Get your copy here: http://cbnation.co/iamceo3. Get the 100+ things that you can learn from 1600 business podcasts we recorded. Hear Gresh's story, learn the 16 business pillars from the podcast, find out about CBNation Architects and why you might be one and so much more. Did we mention it was FREE? Download it today! Previous Episode: https://iamceo.co/2019/11/27/iam471-speaker-and-trainer-connects-with-audiences-for-magic-in-leadership/
151: "Leaving the show does not mean that I'm leaving the community." Saying Goodbye to Jenny Lynne StroupJen Amos and Jenny Lynne officially record for their final time as co-hosts. They open up the bittersweet discussion with icebreaker questions that give insight into their social media presence, career challenges, and their favorite fast food restaurants. Jenny Lynne shares why she has decided to step down as cohost, her highlights of being on the show since Season 3, how she's expanded her network to the various military branches, and how she'll continue to remain friends with Jen. Jen expresses thanks for Jenny Lynne's contributions and reflects on her own personal growth since she began the show in Summer 2019. In the end, Jenny Lynne reassures listeners that although she's leaving the podcast, she will still continue to serve the military community.--RETURNING FALL 2023The award-winning podcast, Holding Down the Fort by US VetWealth, is returning for Season 7 in Fall 2023 to share inspiring stories of service and self-sufficiency from the military community! This show is a must-listen for military servicemembers and families interested in pursuing financial autonomy while serving our nation.The show is very excited to announce its new partnership with The Rosie Network, which will include featuring the stories of Service2CEO Cohort Members. Read more about this exciting partnership at https://issuu.com/therosienetwork/docs/me_mag_2023/16Our main sponsor US VetWealth is proud to announce their newest FREE resource hub: Military Retirement Blueprint — the perfect knowledge library for career retiring military officers who want to make the most of their retirement. This specialized program provides training, guides, consulting, investment-grade insurance strategies, financial & retirement planning, and more. Join for FREE today by visiting: https://usvetwealth.com/war-chest-learning-center-access-the-military-retirement-blueprint/Stay connected and get the latest updates from our Holding Down the Fort by US VetWealth community by subscribing to our newsletter: http://eepurl.com/gTTOdT Questions? Email jen@holdingdownthefortpodcast.com In August 2022, Jen Amos' work on the podcast was recognized by Disney Institute and she was hand-selected as the only non-Disney employee to moderate the first Military Spouse Employment panel for the Veterans Institute Summit. March 2022, Jenny Lynne has voted the 2022 Naval Station Norfolk Armed Forces Insurance Military Spouse of the Year. November 2020, Jen Amos was awarded “Media Professional of the Year” at The Rosie Network Entrepreneur Awards! The show continued to collect award nominations in the following years. In September 2021, the show made the Final Slate in the 16th Annual People's Choice Podcast Awards for the Government & Organizations category. In November 2021, the show was an Award Finalist for the 5th Annual National Veteran & Military Spouse Entrepreneur Awards. December 2021, the show was a Golden Crane Podcast Awards Nominee. September 2022, the show was a Finalist for the 13th Annual Plutus Awards presented by Capital Group for “Best Military Personal Finance Content.”Holding Down the Fort has also been featured in multiple media outlets including Military Entrepreneur (M.E.) Magazine, MOAA's Never Stop Learning Podcast, The Leadership Void Podcast, Lessons Learned for Vets Podcast, Sisters in Service Podcast, Get 2 Vet, Blue...
Life Is Tough, But So Are You with Simon T. BaileyOur guest on the podcast today is Simon T Bailey, Success Magazine calls him, one of the top 25 people that will help you reach your business and life goals. He is a best-selling author and a “Hall of Fame” Keynote speaker. Washington Speakers Bureau recognized him as one of the 12 business speakers who emboldened audiences to think big and lead with purpose.Simon was the first Black American sales director for the Disney Institute based at Walt Disney World Resort. Since leaving Disney, he has served 2,100 organizations in 50 countries by providing practical leadership strategies to accelerate results. His three LinkedIn Learning courses have been viewed by 250,000 individuals in 100 countries. He's also written 10 books and has one of the 100 most-read motivational and successful blogs.He is a certified Caritas Executive Coach that leads with Heart-Centered Intelligence and authored several books. His latest one is Ignite the Power of Women in Your Life - A Guide for Men. His greatest joy is spending time with his wife, their four children, and their new granddaughter. He roots for the Buffalo Bills, collects rare postage stamps, loves Gospel concerts, and enjoys watching reruns of Coming to America and James Bond movies.In today's conversation, we take a deep dive behind the scenes with Simon to explore what has shaped his work, the challenges he has overcome and the struggles he has broken through, and how these have shaped his beingness in the world. He emphasizes the importance of open conversations, feeling connected, and having the resilience and courage within to face life's challenges and keep getting back up to ride the wave when you get knocked off center. Simon shares his own practices in open and vulnerable ways. These concepts, when worked on together, can lead to a better emotional state, stronger relationships, and create positive changes in the world.Simon shares how there is value in learning to help others and tapping into the deep sense of fulfillment that can come from acts of kindness; even the smallest acts can have a great impact. In order to fully thrive in life and in an AI world, we must remember to stay true to ourselves and pursue what we love and value.If your life or work feels hard, if you could benefit from a little more resilience and courage to keep stepping forward, then I encourage you to listen to this deeply resonant dialogue for insights. I suspect you'll enjoy Simon's perspective on what we can do to embrace our wholeness and simply come home to ourselves, to rest in our truth.Key TakeawaysHow Simon's unique life journey shaped his life and work, the struggles and the breakthroughsHow the stories we tell ourselves shape our livesLeadership and the relational fieldBecoming whole and forgiving oneself and others is critical to your well-beingThe 3 principles of great leadership in today's AI worldMemorable Quote“When I am intentionally choosing to serve someone who can do nothing for me, it is in that beingness that we become a healing presence. They are healing, but we are also healing. And coming to that wholeness I'm helping somebody. And it doesn't have to appear on social media. I don't need a like a comment, or reshare. I am doing this because of who we become in the process.” — Simon T. BaileyEpisode Resources:Simon's WebsiteSimon's Linkedin ProfileBOOK: Ignite The Power of Women In Your Life by Simon T. Bailey
Matt and Kevin dive into Disney history AND listory this week as they tackle Disney Institutes, real and imagined. SUPPORT THE SHOW! The 3028 is exclusively LISTENER SUPPORTED! Please help donate to the show by buying Kevin's book, New England Tiki at your favorite book dealer, or you can donate HERE for Paypal or HERE for Venmo.
Real Men Connect with Dr. Joe Martin - Christian Men Podcast
Simon T. Bailey is an executive advisor, career mentor, author and keynote speaker. He teaches influencers how to improve themselves and change the world. Simon has 28 years of business experience with six different companies and is the former sales director for the world-renowned Disney Institute based at the Walt Disney World Resort. Simon has spoken to more than 1,000 organizations on six continents, including organizations such as Walmart, Microsoft, Toyota, and T.D. Jakes' Megafest, just to name a few. To contact and find out more about Simon T. Bailey: http://www.SimonTBailey.com and http://www.SimonBaileyCommunity.com ------------------- If you want to help us transform the lives of even MORE MEN for God's glory, please take a minute to leave us a helpful REVIEW on iTunes: http://www.rmcpodcast.com and SHARE this podcast with any young man (or men) you're mentoring or discipling. And make sure you don't miss an interview episode by signing up for our Man-to-Man eNewsletter at http://www.RealMenConnect.com, and grab your FREE copy of the Real Men Victory Tracker. Are you stuck? Want to go to the next level in your marriage, career, business, or ministry? Then maybe it's time you got a coach. ALL CHAMPIONS have one. Let me coach you to help you strengthen your faith, improve your marriage, spiritually lead your family, achieve more, balance your time, grow your ministry, or even stop an addiction. Click here for details: http://www.RMCfree.com Talk with Dr. Joe 1-on-1: Want to talk to the host? Time slots are limited, but Dr. Joe takes on a few Breakthrough Calls a week to personally help you with your personal life, work, and family challenges. The call is FREE, but slots are limited to ONE call only. NO RESCHEDULES. Just click on the link below and select the BREAKTHROUGH CALL option to set up an appointment: https://TalkwithDrJoe.com Also join us on: Join the Real Men 300: http://www.RealMen300.com Facebook Group: http://www.realmenuniversity.com/ YouTube: http://www.RealMenTraining.com Facebook: @realdrjoemartin Instagram: @realdrjoemartin Twitter: @professormartin
In this episode, we go back to the mid-1980s when Michael Eisner decided to bring The Chautauqua Institution's blend of enrichment, entertainment, and fun back to Florida with a “uniquely Disney” touch. Originally conceived to be part of Celebration, The Disney Institute opened in February of 1996, offering “Discovery Vacations” where guests could choose from a variety of classes on the topics of Culinary Arts, Design Arts, Entertainment Arts, Environment, Lifestyles, Story Arts, and Sport and Fitness.
All Home Care Matters is honored to welcome Bianca Padilla the Co-Founder of Carewell to the show. Bianca and Carewell are helping to revolutionize the caregiving space for caregivers and their loved ones. Bianca became her grandmother's caregiver after major surgery left her nearly immobile. She felt overwhelmed without guidance regarding the products she needed and where to find them. She also had no one to turn to for advice. This experience led her to create Carewell with her now-husband, Jon Malgonick. She graduated from New York University with a bachelor's degree in economics. Before founding Carewell, she worked as a software engineer at LiveNinja and as an analyst for CCMP Capital Advisors and Pantheon Ventures. She also founded the Charlotte chapter of Aging 2.0, to which she currently serves as an ambassador, and attended the Disney Institute. In 2022, she made the Forbes 30 under 30 list.
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