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If you're in HR, you're already working with data, whether you realize it or not. Every time you spot a pattern, have a feedback conversation, or reflect on team dynamics, you're using data to make decisions. In this episode, Dr. Dieter Veldsman, Chief HR Scientist at AIHR, shares ways HR leaders can feel more confident using data in their everyday decisions. He explains what it means to be data-led and why it has nothing to do with being technical. You'll learn how to ask better questions, focus on what matters, and use data to bring more clarity to conversations with executives and your team. This episode is a reminder that data isn't something to fear—it's something you already know how to use. Join us as we discuss: (00:00) Meet HR Superstar: Dieter Veldsman (03:11) Why many HR leaders feel intimidated by data (09:07) This is how you lose credibility as a people leader (15:11) How to use metrics thoughtfully (20:31) Practical steps to build data confidence (25:51) The impact of HR data on sales and retention (32:33) Asking better questions about HR data (34:48) Access to HR benchmarks without dashboards or large data sets Resources: For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, or tune in on our website. Original podcast track produced by Entheo. Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player. Hear Karina's thoughts on elevating your HR career by following her on LinkedIn: https://www.linkedin.com/in/karinayoung11/ Download 15Five's Employee Engagement Playbook: https://www.15five.com/ebook/engage-to-excel-15fives-employee-engagement-playbook/?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2_2023_Podcast_CTAs&utm_content=Employee For more on maximizing employee performance, engagement, and retention, click here: https://www.15five.com/demo?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2-Podcast-Ads&utm_content=Schedule-a-demo Dieter Veldsman's LinkedIn - https://www.linkedin.com/in/dieterveldsman/?originalSubdomain=nl
In this episode of the HR Leaders Podcast, we sit down with Sharon Doherty, Chief People and Places Officer at Lloyds Banking Group, to explore how Lloyds is preparing its leaders for a world where AI and culture change are happening at the same time. Sharon shares how Lloyds focuses on substance over noise and why leadership behaviour matters more today than ever.She breaks down how the company is helping senior leaders go all in on AI, using global learning trips, reverse mentoring, and safe spaces where executives can learn without fear. Sharon explains how AI, used well, can strengthen culture, improve feedback, and give people better insights instead of overwhelming them.If you care about leading people through constant change, this conversation is for you. It shows why purpose, honest leadership, and real learning are the foundations that keep a culture strong when everything else is moving.
In this episode, host Kim Olver sits down with coach and human resources leader Josh Brumley for an honest, insightful conversation about building an internal coaching program, navigating the challenging shift from consultant to coach, and helping emerging supervisors lead with authenticity.Josh, a graduate of the Academy of Choice's 120-hour coaching program, shares how he used professional development funds to earn his certification and design a coaching initiative inside a university setting. He discusses the surprising challenges of transitioning from HR consultant to coach, the boundaries required to avoid slipping back into “just tell me what to do” consulting, and the delicate balance of honoring client goals while managing organizational expectations.Kim and Josh explore the pitfalls of internal coaching—especially how quickly a program can be misunderstood as disciplinary—and why framing coaching as a growth investment is crucial. Josh also reflects on the difference between managerial responsibility and coaching support, the risks of being asked to “fix” employees, and how leaders often avoid the difficult conversations that are rightfully theirs to navigate.Josh also highlights what he gained from the Academy of Choice program—from in-person instruction to mentorship hours—and how that foundation strengthened his coaching practice and leadership development approach.This thoughtful conversation offers valuable insight for HR professionals, aspiring coaches, and leaders who want to bring coaching into their workplace while preserving integrity, clarity, and client-centered practice.
In this episode of the HR Leaders Podcast, we sit down with Emilee F. DeMartino, SVP and Chief People Officer for McDonald's International Operated Markets, to explore how one of the world's biggest employers keeps a people first culture alive across more than 120 markets. Emilee shares how values like serve, inclusion, integrity, community, and family guide everyday decisions in a world of constant change.She breaks down how AI is fixing real problems for restaurant teams. Hiring that once took 3 days now takes 3 minutes, applications have nearly doubled, and managers get 5 to 6 hours back each week to focus on their crew and customers instead of chasing admin.If you care about building a workplace people actually want to be part of, this episode is worth your time. It shows what happens when culture is not a slogan but a system, and why teams that listen, learn, and adapt will always outrun the ones stuck in old habits.
In this episode of the HR Leaders Podcast, we sit down with Kent Frederiksen, Vice President and Head of Rewards at the LEGO Group, to unpack how one of the world's most beloved brands is preparing for the EU's 2026 pay transparency rules. Kent breaks down why this shift is far bigger than compliance and why it will fundamentally reshape how companies handle data, structure roles, build trust and communicate with employees.He shares LEGO's six-year journey with global equal pay analyses and explains why the hardest part isn't legislation but the organisational mindset shift. Kent reveals the hidden challenges most companies underestimate, including the operational burden, the cultural implications and what it really means to “prove” pay equity in a legally defensible way.Finally, he explores how pay transparency is forcing companies to move from secrecy to partnership, why trust is the real currency in this transition and what HR leaders should be doing right now to get ahead before regulations hit.
How can organizations balance people, profit, and purpose?Why do the most effective HR leaders focus on both intention and impact?My guest in this episode is Michelle Nettles, Global Chief People and Legal Officer at ManpowerGroupDuring our conversation Michelle and I discuss:How HR leaders can balance people, profit, and purpose to drive performance and impact.What it means to be a values-driven leaderWhy organizations should be focusing on capabilities over credentials.Why human skills: curiosity, adaptability, empathy, will define the future of work.Why outdated work models and ideas will be challenged by the next generation of HR leadersConnecting with Michelle: Connect with Michelle Nettles on LinkedInEpisode Sponsor: Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leaderHR Leader's Blueprint - 18 pages of real-world advice from 100+ HR thought leaders. Simple, actionable, and proven strategies to advance your career.Succession Planning Playbook: In this focused 1-page resource, I cut through the noise to give you the vital elements that define what “great” succession planning looks like.
In this episode of the HR Leaders Podcast, we sit down with Raj Verma, Chief Culture, Inclusion and Employee Experience Officer at Sanofi, to explore how culture, trust and co-creation became the foundation of one of the most ambitious AI transformations in the industry. Raj breaks down why culture is a verb, not a vibe, and how Sanofi intentionally shaped behaviors and values to support AI at scale. He explains how Sanofi began its AI journey before the ChatGPT wave, driven by a visionary CEO and a bold ambition to become the first pharma company to use AI at scale. Raj details how recognition, inclusion, and data-driven insights became critical levers for building trust, strengthening decision-making, and ensuring AI adoption across 100,000+ employees worldwide. The conversation also dives into psychological safety, bias detection, global recognition platforms, and why culture, inclusion and employee experience must be tightly integrated if companies want AI to stick and deliver real transformation.
In this episode of the HR Leaders Podcast, we sit down with Frederic Patitucci, Chief People & Culture Officer at Philip Morris International, reveals the inside story of PMI's decade-long transformation, from a traditional tobacco company to a science-driven, smoke-free business.Frédéric explains how PMI rebuilt its business model, operating model, and culture while navigating one of the most ambitious shifts in corporate history. He shares how the company co-created its cultural framework, PMI DNA, with more than 350 employees across backgrounds, levels, and regions, ensuring it wasn't a top-down exercise but a true grassroots movement.From redefining values like We Care, Better Together, and Game Changers, to enforcing “license to operate” behavioral expectations, Frédéric shows how culture became PMI's ultimate accelerator for radical change, responsible AI adoption, and leadership accountability.
In this episode of the HR Leaders Podcast, we sit down with Michiel van Duin, Chief People Technology, Data and Insights Officer at Novartis to discuss how the company is building a human-centered AI ecosystem that connects people, data, and technology.Michiel explains how Novartis brings together HR, IT, and corporate strategy to align AI innovation with the company's long-term workforce and business goals. He shares how the team built an AI governance framework and a dedicated AI and innovation function inside HR, ensuring responsible use of AI while maintaining trust and transparency.From defining when AI should step in and when a “human-in-the-loop” is essential, to upskilling employees and creating the first “Ask Novartis” AI assistant, Michiel shows how Novartis is making AI practical, ethical, and human.
In this Ask the Expert episode, HR leader Kathleen Hermacinski returns to tackle a question many professionals hesitate to ask out loud: Who supports HR when HR supports everyone else? She talks through how her team uses daily “tailgates” to check in, think through tough situations, and build a stronger department culture. Kathleen also shares how to lean on peers across campus, what to keep in mind legally when talking through sensitive issues, and why outside networks can be a lifeline for HR professionals at small or mid-size institutions. The conversation digs into the difference between venting and real strategy, and how leaders can set the tone by showing that it's okay to seek help.
In this episode of the HR Leaders Podcast, we sit down with Gina Vargiu-Breuer, Chief People Officer and Labor Director at SAP, to explore how SAP is transforming into a truly skills-led, AI-powered organization. Gina shares how the company is reimagining its HR operating model by combining AI innovation with deep cultural roots, creating what she calls “human–AI power couples.”She discusses how SAP's transition from role-based to skills-based talent management is changing everything, from recruiting and learning to performance and mobility. Gina reveals how SAP defined a company-wide skills taxonomy of 800+ evolving capabilities, built adaptive learning journeys, and encourages employees to invest 15% of their time in continuous learning.With her authentic energy, Gina explains how culture, curiosity, and speed are fueling SAP's AI-first strategy, and why the future of HR depends on embracing technology without losing humanity.
In this episode of the HR Leaders Podcast, we sit down with Eric Mosley, Founder, CEO, and Board Member at Workhuman to discuss how AI and recognition are reshaping the workplace. Eric reveals how companies can unlock hidden talent and reduce bias by combining AI with the human data hidden inside recognition moments.He explains why 80–90% of AI projects fail, not because of the technology, but because companies lack meaningful data to train their systems. Recognition, he says, provides a treasure trove of insight into real performance, collaboration, and potential.From the emotional power of gratitude to the measurable ROI of recognition, Eric paints a vision of the future where AI doesn't replace humanity, it amplifies it.
In this episode of the HR Leaders Podcast, we sit down with Amy Coleman, Executive Vice President and Chief People Officer at Microsoft, to explore what it means to lead with humanity in the age of AI. After 25 years at Microsoft, Amy shares how HR's role is transforming, from managing processes to designing experiences that balance innovation and empathy.She discusses how Microsoft is navigating AI's impact on work, emphasizing trust, transparency, and inclusion as essential foundations. Amy explains why leaders must reframe AI as a tool for creativity and connection, not control - and how building psychological safety unlocks innovation across generations and geographies.From vulnerability and gratitude to rethinking leadership in uncertainty, Amy's perspective is a masterclass in staying human in a tech-driven world.
Too many leaders still separate people and performance, as if caring about one cancels out the other. In this episode, Fringe CEO and co-founder Jordan Peace joins Karina Young to challenge that mindset. He explains how trust and genuine care empower people to do great work. Together, they explore what happens when organizations lose their sense of humanity, how fear and disconnection create cynicism, and why rebuilding culture starts with small acts of kindness. Jordan also shares how HR leaders can use data and storytelling to get executives to prioritize employee well-being as a key driver of an organization's long-term success. Join us as we discuss: (00:00) Meet HR Superstar: Jordan Peace (04:33) Why workplaces feel disconnected from people (08:34) Cultural warning signs: cynicism and blame (12:18) Relationships drive engagement and productivity (14:16) How to get the C-suite to care more (19:19) The impact of people-first leadership (26:06) Why events & activities can't fix culture (34:30) Healing workplace cynicism through genuine care Resources: For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, or tune in on our website. Original podcast track produced by Entheo. Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player. Hear Karina's thoughts on elevating your HR career by following her on LinkedIn: https://www.linkedin.com/in/karinayoung11/ Download 15Five's The HR Leader's Guide to Reducing Regrettable Turnover: https://www.15five.com/guide-to-reducing-regrettable-turnover?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2_2023_Podcast_CTAs&utm_content=Reducing Regrettable Turnover eBook For more on maximizing employee performance, engagement, and retention, click here: https://www.15five.com/demo?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2-Podcast-Ads&utm_content=Schedule-a-demo Jordan Peace's LinkedIn - https://www.linkedin.com/in/jordan-peace-fringe/
Today's guest is Raul Monroig, People Organization Vice President for the Intercon Region at Bristol Myers Squibb. Bristol Myers Squibb manufactures prescription medicines across oncology, hematology, immunology, cardiovascular disease, and neuroscience. With a truly global footprint, the company's research, manufacturing, and commercial presence spans more than 60 countries, and with such scale, of course, comes the complexity of managing a vast workforce. Raul joins Emerj Editorial Director Matthew DeMello to discuss how global HR teams can embrace AI to tackle critical challenges in workforce development. With AI adoption accelerating at breakneck speed, it may be that focusing on a small set of essential skills like curiosity, agility, and customer service orientation — rather than training employees on everything all at once — may be the paradigm shift that helps drive organisational success. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
In this episode of the HR Leaders Podcast, we speak with Sandrine GIRSZYN, Chief Human Resources Officer Headquarters at AXA, about redefining the role of the manager in a fast-changing world. Sandrine explains how managers have become the crucial layer holding transformation, well-being, and performance together, and why HR must put them back at the center of organizational strategy.She shares how AXA is supporting more than 4,000 managers worldwide through a human-centered approach built on listening, co-creation, and trust. Rather than relying solely on AI or digital training, Sandrine reveals how in-person connection, community, and peer learning have become AXA's secret to real development.From creating a “People Link” community to launching a global coaching platform, this episode is a roadmap for every HR leader trying to upskill managers while keeping the human touch alive.
In this episode of the HR Leaders Podcast, we sit down with Alejandra Piñol, Deputy Chief HR Officer at IKEA, to explore how one of the world's most iconic brands keeps its culture alive while transforming at global scale. Alejandra opens up about leading through rapid change and protecting the company's unique values across more than 170,000 co-workers and 60 countries.She shares how IKEA empowers its frontline teams through trust and autonomy, and how simplicity has become the foundation of their HR transformation. Alejandra explains the importance of listening to co-workers, building leaders from within, and keeping people, not process, at the heart of every decision.From balancing consistency and local relevance to nurturing humility and belonging, this episode is a blueprint for scaling culture without losing your soul.
In this episode of the HR Leaders Podcast, Josh Bersin, Global Industry Analyst and CEO of The Josh Bersin Company, breaks down the AI revolution transforming HR and the workforce.Josh explains how AI is creating the era of the “Superworker” - empowering employees to do more, learn faster, and take on higher-value roles. He reveals why HR must lead the AI agenda, how to frame AI as a growth opportunity (not a threat), and what it takes to build a culture of continuous reinvention instead of one-time transformation.From rethinking job structures to designing intelligent employee experiences with digital agents, this episode uncovers what forward-thinking CHROs are doing to turn fear into curiosity and shape the human future of AI at work.
In this haunted edition of the HR Leaders Podcast, behavioral scientist and Founder & Host at Influencers: Jon Levy joins us to reveal the chilling science behind why some teams rise from the dead and others crumble into dusty skeletons.We explore what truly drives high-performing teams in a world where hybrid work can feel like a ghost town
Send in your questions to hrask.org or leave your questions in the chat! Many HR professionals feel stuck in administrative roles. This episode of This Week at Work features Phil and Burt with Kris Gfell (Business Manager at AAIM) to explore how HR professionals can evolve from operational tasks to business leadership. The discussion will cover current HR challenges, organizational needs, and essential skills. Plus - don't miss the critical payroll tax update that could cost your company if you're not ahead of it. Become a member today! Click the link below: https://aaimea.org/membership/ Timestamps: 01:27 – Halloween Jokes and Payroll Update 02:44 – Lawyer on the Clock: EEOC Power Shift 08:00 – Government Shutdown Costs Businesses 09:12 – Fed Rate Cuts and AI Layoffs 13:00 – Fun with NEO: The $20K Office Robot 20:23 – Guest Chris Gfell on HR Strategy 22:40 – How HR Becomes a Strategic Partner 33:06 – Closing: Embracing Change in HR
We talk a lot about strategy in HR, but not enough about the stories behind it. Too often, people-first initiatives lose their power because the "why" gets buried under data, process, and policy. In this minisode, Karina Young, VP of People at 15Five and host of HR Superstars, discusses why storytelling is one of the most overlooked skills in HR leadership. She shares how storytelling makes sense of data, experience, and business decisions and how HR leaders can use stories to earn buy-in for initiatives across the organization. For anyone looking to strengthen their communication skills, this episode will help you lead with more empathy and impact. Join us as we discuss: (00:00) Meet HR Superstar: Karina Young (00:44) Why HR storytelling matters now (02:30) Translating your "why" across audiences (06:04) Do this to improve your communication skills Resources: For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, or tune in on our website. Original podcast track produced by Entheo. Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player. Hear Karina's thoughts on elevating your HR career by following her on LinkedIn: https://www.linkedin.com/in/karinayoung11/ Download 15Five's Employee Engagement Playbook: https://www.15five.com/ebook/engage-to-excel-15fives-employee-engagement-playbook/?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2_2023_Podcast_CTAs&utm_content=Employee For more on maximizing employee performance, engagement, and retention, click here: https://www.15five.com/demo?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2-Podcast-Ads&utm_content=Schedule-a-demo
In this episode of the HR Leaders Podcast, Anoop Gupta, Co-Founder and CEO at SeekOut, joins to discuss how AI is redefining recruiting, roles, and the future of work.Anoop shares his journey from Stanford professor and Microsoft executive to leading one of the fastest-growing AI talent platforms in the world. He explains how AI agents are already transforming recruiting - automating 70% of repetitive tasks - while freeing humans to focus on relationships, creativity, and strategy.He also unpacks how CHROs must prepare for a future where AI and humans collaborate as equals, why recruiters will evolve into true talent advisors, and how to experiment safely with AI to stay ahead of the curve.
Content Warning: This episode discusses pregnancy loss, miscarriage, stillbirth, and infant death. Please take care of yourself if these topics are sensitive or triggering for you.This week, Traci tackles a topic that touches one in four pregnancies but remains largely invisible in workplace conversations: pregnancy and infant loss.A longtime listener and HR professional reached out to share her powerful story of loss and resilience after losing her newborn son earlier this year. Through her experience, she's seen how unprepared many workplaces are to support grieving parents—and she's on a mission to change that. Her message is a call to action for HR leaders to bring more compassion, awareness, and humanity to how we support employees through unimaginable loss.Spoiler alert: There's no federal requirement for bereavement leave in private employment, leaving a massive gap in support for grieving parents.Traci reveals the three-stage support framework that actually works, explores state laws that lead the way, and shares why explicitly stating "reproductive loss" in policies makes all the difference.What We Cover:– The one-in-four reality: Why this is far more common than most realize and how that should reshape support– The three-stage framework: Supporting employees before return, during transition, and once they're back– Language that harms versus heals: What to avoid saying and what actually helps– State laws leading the way: How California, Illinois, Oregon, and Washington provide reproductive loss leave– Making loss explicit: Why stating "reproductive loss" in policies normalizes asking for supportHave thoughts on how your organization supports employees through loss, or want to share what's working in your workplace? Drop a comment on Spotify or YouTube and let us know. Don't forget to rate, review, and subscribe!Connect with Traci here: https://linktr.ee/HRTraciGriffin Cares Foundation- https://griffincaresfoundation.org/ - Provide support across the United States for those have experienced pregnancy or infant loss through events and virtual support groups.Chasing Rainbows- https://chasingtherainbows.org/ - Provide online virtual support groups (6 days a week) to families that have experienced pregnancy and infant loss, infertility, and support for pregnancy following loss.Sad Dads Club- https://saddadsclub.org/ - Community for loss dads. Provided the much-needed support to bereaved fathers, as they typically are less likely to reach out in traditional ways. They host online support groups, in person events and more.Adalyn Rose Foundation- https://adalynrose.org/ - provide training for healthcare workers, remembrance carts, support groups, couples workshops , and community events raise awareness for pregnancy and infant loss.Disclaimer: Thoughts, opinions, and statements made on this podcast are not a reflection of the thoughts, opinions, and statements of the Company by whom Traci Chernoff is actively employed.Please note that this episode may contain paid endorsements and advertisements for products or services. Individuals on the show may have a direct or indirect financial interest in products or services referred to in this episode.
In this episode of the HR Leaders Podcast, Sam Schlimper, Managing Director at Randstad Enterprise, shares how to reimagine work and unlock human potential in the age of AI.Sam explains why transformation shouldn't start with systems or processes, but with people - their motivations, values, and sense of purpose. She discusses how AI can be a powerful catalyst for creativity and growth when designed with intention, and why the real challenge isn't technology, but rediscovering what makes work meaningful for humans.The conversation dives deep into how to redesign jobs, rethink emerging talent, and rebuild organizations around joy, curiosity, and connection - not just productivity.
Ready to shatter the old-school corporate rules? In this powerful episode of Career Unicorns - Spark Your Joy, host Samorn Selim welcomes back Rosie Yeung, a Certified Trauma Recovery Coach, HR Leader, and Chartered Professional Accountant. Rosie, a Chinese-Canadian, immigrant, cis-het woman living with mental illness and recovering from cPTSD (complex Post-Traumatic Stress Disorder), shares her deeply personal journey of navigating identity, assimilation, and complex trauma. In this episode, we dive deep into: The ripple effects of trauma, including gender bias, systemic racism, psychological unsafety, and gaslighting that is often baked into the modern workplace. How seemingly "good people" can perpetuate harmful systems and why traditional career advice often fails marginalized individuals. Why the problem isn't you, but it's the system, and what you can do to protect your mental health. How to anchor in your body, name your truth, and step into your worth, even when the corporate structure is working against you. The Un-Executive Coaching™ approach, a practice that sits at the intersection of social justice, trauma, and career growth. The importance of having the permission and power to name your truth. The fact that you are never responsible for someone else's bad behaviors or the failings of a toxic system. Connect with us: Learn more about our guest, Rosie Yeung, at https://changinglenses.ca/ and on LinkedIn at https://www.linkedin.com/in/rosieyeung/. Follow our host, Samorn Selim, on LinkedIn at https://www.linkedin.com/in/samornselim/. Get a copy of Samorn's book, Career Unicorns™ 90-Day 5-Minute Gratitude Journal: An Easy & Proven Way To Cultivate Mindfulness, Beat Burnout & Find Career Joy, at https://tinyurl.com/49xdxrz8. Ready for a career change? Schedule a free 30-minute build your dream career consult by sending a message at www.careerunicorns.com.
In this episode of the HR Leaders Podcast, we speak with Mark Lobosco, VP of Talent Solutions at LinkedIn, about the launch of LinkedIn's new Hiring Assistant and how AI is transforming recruiting. Mark reflects on his 17-year journey at LinkedIn, where he leads global client-facing teams and helps organizations hire faster and smarter. He breaks down how AI is reshaping recruiting workflows, freeing recruiters from administrative work, and helping them find hidden talent with unprecedented precision. Mark also explains how LinkedIn built the tool responsibly, with transparency and trust at the core, and shares what's next for recruiters as skills evolve faster than ever.
What happens when you put a mic in front of HR leaders and ask them for their unfiltered takes on AI?In this episode, Daniel and Stephen recap their trip to HR Tech — where they recorded 12 quick-hit “AI Confessions” from folks they met on the conference room floor. From agentic workflows and custom GPT chaos to the real blockers slowing down AI adoption, this one's packed with candid insights from the front lines.You'll hear what HR leaders from companies like Lumen, Articulate, and Airbnb.---- Sponsor Links:
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In this podcast episode, Dr. Jonathan H. Westover talks with Jim Frawley about how executives and HR leaders can adapt to change. Jim Frawley is an expert in change management and organizational development, and the founder of the Bellwether Method. Jim is a renowned keynote speaker, the host of Jim's Take the podcast, a big-time reader, small-time triathlete, and full-time father and husband. Check out all of the podcasts in the HCI Podcast Network!
HR leaders hold immense responsibility but too often lack the authority and confidence to match. In this episode, executive communications coach and world-champion debater Kate Mason joins Karina Young to explore how leaders can use everyday conversations to earn trust and build influence. Kate is the author of Powerfully Likable and has coached executives across industries on how to communicate with confidence. Kate shares practical tools to avoid diminishing language, how to make competence visible through intentional communication, and why signposting creates calm and credibility. She and Karina also discuss the unique challenges women in HR face around power, how to regulate presence in high-pressure moments, and the importance of framing recommendations with conviction in executive settings. This episode offers actionable ways for HR leaders to strengthen their voice at the table, communicate with authority, and show the true strategic value of the people function. Join us as we discuss: (00:00) Meet HR Superstar: Kate Mason (03:11) Kate Mason's journey from debate to executive coaching (05:17) Building trust when HR is brought in too late (06:44) How to demonstrate competence without downplaying your impact (11:48) Why many women hesitate to claim power in leadership (14:15) Practical tools for calming nerves in high-stakes moments (17:02) Recognizing what powers you up and shuts you down (23:12) Navigating executive friction and showing up with authority (29:52) Communicating effectively with CEOs and gaining their trust (35:38) Breaking habits that diminish your presence at the table Resources: For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, or tune in on our website. Original podcast track produced by Entheo. Listening on a desktop & can't see the links? Just search for HR Superstars in your favorite podcast player. Hear Karina's thoughts on elevating your HR career by following her on LinkedIn: https://www.linkedin.com/in/karinayoung11/ Download 15Five's Performance Review Playbook: https://www.15five.com/ebook/review-process-playbook?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2_2023_Podcast_CTAs&utm_content=Performance Review Playbook For more on maximizing employee performance, engagement, and retention, click here: https://www.15five.com/demo?utm_source=podcast&utm_medium=podcast&utm_campaign=Q2-Podcast-Ads&utm_content=Schedule-a-demo Kate Mason's LinkedIn - https://www.linkedin.com/in/katemasonphd/
In this episode of the HR Leaders Podcast, we speak with Bryan Power, Head of People at Nextdoor, about leading through transformation, building a “founder's mentality” culture, and why HR must take the lead on AI adoption. Bryan shares lessons from scaling Google, Square, and Yahoo before joining Nextdoor, where he helped navigate an IPO, COVID, and now AI disruption. He introduces Project NAI-BOR (Nextdoor Artificial Intelligence Building Operational Readiness), explains how to unleash safe experimentation, and why HR can't afford to be a passenger in the AI shift. The conversation also covers mental health, hybrid work, and the next frontier of employee experience.
In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald sit down with Gavin Mosley, founder of the GroupBenefitz Platform and one of Canada's leading voices in private healthcare and executive benefits. With nearly two decades of experience at top insurance carriers and consulting firms, Gavin has made it his mission to simplify the complex world of group benefits and reshape how organizations think about proactive health access. From exploring the rise of private executive clinics to building insurance solutions that let Canadians access healthcare like their American counterparts, Gavin offers a masterclass in the future of employee benefits. You'll hear about: The private health gap in Canada: Why it's not new, and how infrastructure already exists for those who know where to look. The ROI of proactive health: How shorter wait times, faster recoveries, and tax-efficient benefits deliver value for executives and companies alike. Breaking down the product: A behind-the-scenes look at specialty insurance that covers diagnostics, global treatment, and post-surgery rehab. Wellness integration: Why virtual rehab, nutrition, and mental health support are essential complements to executive health coverage. The future of benefits advising: How this emerging segment could create new roles, new specialties, and an entirely new way of serving clients. Success redefined: Gavin's vision of building a business his kids would be proud to run, while leaving the industry better than he found it. If you're a business owner, benefits advisor, or HR leader curious about the next frontier of employee health and retention, this episode offers both a roadmap and inspiration for where the industry is headed We talk about: 00:00 Introduction 02:22 The Rise of Private Healthcare in Canada 03:37 Understanding the Private Healthcare System 07:39 The Growing Demand for Private Healthcare 10:54 Exploring the ROI of Private Healthcare 15:06 Introducing the Product: Best Doctors Insurance 16:53 Product Details and Benefits 24:31 Understanding Medical Procedures and Coverage 24:52 Differences Between Critical Illness and Health Insurance 25:09 Coverage and Benefits of the Health Insurance Plan 26:13 Future of Health Insurance in Canada 27:40 Addressing Gaps in the Public System 28:25 Potential Solutions and Industry Changes 28:39 Polarizing Discussions on Private Healthcare 29:31 The Role of Benefits Brokers 32:45 Navigating the Wellness Space 36:01 The Importance of Data in Wellness Programs 38:32 Defining Success in the Insurance Industry 42:58 Future of Employee Benefits and Private Health Connect with Gavin LinkedIn: https://www.linkedin.com/in/gavinmosley/ Company LinkedIn: https://www.linkedin.com/company/groupbenefitz/ Website: https://www.groupbenefitz.ca/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of the HR Leaders Podcast, we speak with Heidi Barnett, President of Talent Acquisition at isolved, about how AI is reshaping recruiting and why candidate experience now matters more than ever. Heidi shares her journey from marketing into HR tech leadership and explains why the best recruiters today act more like growth leaders. She discusses the shift from sourcing to screening, why resumes are becoming obsolete, and how AI exposes broken hiring processes. The conversation explores how TA teams can reduce burnout, partner better with CHROs, and reimagine hiring from the ground up in the age of AI.
This week, we're talking about AI – in particular, its transformative immediate and potential impact on HR. Hosts Dave Corkery (Content & Social Media Lead – Insight HR) & Mary Cullen (Founder, Managing Director – Insight HR) are joined by Stephanie Prenderville (Founder – SP Consulting), a HR leader and consultant who has undergone change and transformation projects at Aer Lingus, AIB, Diageo, Pfizer, Tesco and many more. We explore the potential benefits, risks and possibilities of introducing AI into HR functions and the importance of developing AI literacy among HR professionals. We also discuss the importance of maintaining a human element in AI implementation to ensure ethical and effective use. Topics we cover include: HR Leaders' Attitudes Towards AI The Importance of AI Literacy in HR The Seven Core Skills Needed for AI Literacy Potential Pitfalls of AI in HR The Human Element in AI Implementation Embracing Change in the New World of Work If you're not already following us on LinkedIn, you can do that here. If you have any suggestions on what you'd like to hear on the podcast, or if you'd like to join us as a guest, then do reach out to Dave at dcorkery@insightr.ie. About The HR Room Podcast The HR Room Podcast is a series from Insight HR where we talk to business leaders from around Ireland and share advice what's important to you as a HR professional, an employer or people leader. We love your feedback, we take requests, and we're also here to help with any HR challenges you may have! Requests, feedback and guest suggestions
In this episode of the HR Leaders Podcast, we speak with Donnie Upshaw, Chief People Officer & Senior Vice President at Wingstop Restaurants Inc., about scaling one of the fastest-growing restaurant brands while protecting culture and developing frontline talent. Donnie shares how 70% of Wingstop's general managers started as hourly employees, why the GM role is the most important in the company, and how intentional development, micro-learning, and recognition fuel growth. He also explains how Wingstop uses storytelling, internal podcasts, and community giving to connect 47,000+ team members worldwide.
Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Hosted by Chartered Occupational Psychologist Leanne Elliott and business owner Al Elliott, this episode features one of the most brutally honest interviews we've ever had about what it really takes to lead people the right way. Episode Summary Picture this: you're in your mid-twenties, walking into a Detroit manufacturing plant for your first day as head of labor relations. Your job involves firing at least one person every single week, and you discover that you are a very different person to everyone who did this job before you - because you're the first woman in the role, and more importantly, the first one who doesn't carry a gun. Today's guest, Amy Bouque, Chief People Officer at Kelly Services, shares stories from her 30-year career in HR that most C-suite executives would never dare share publicly. From devastating personal loss that changed her leadership philosophy to investigating phantom poopers and naked Barbies in compromising positions, Amy gives us an unfiltered look at the messy reality of leading people. What We Cover Transformative Career Moments Amy's early days in Detroit manufacturing plants where armed security walked her to her car Leadership Myths Busted Why the myth that "leaders are born, not made" is holding organizations back Real-World Advice for Small Businesses How to build culture when money is tight using the "Yes, And" approach Having Difficult Conversations The Content-Pattern-Relationship framework for performance issues Key Takeaways 1. Connection Beats Command Amy learned the hard way that moving fast and making decisions quickly meant nothing if her team didn't want to work for her. Slow down, invest in relationships, and yes - it matters if your team likes you. 2. Embrace the Messy Middle Sometimes you do work Sundays. No, you might not be comfortable with someone working 20 hours for 40 hours of pay. It's okay to admit the complex reality instead of pretending everything's perfect. 3. Have the Conversation Script it, practice it, breathe through it - but have the difficult conversation. Not having these conversations isn't kindness; it's disrespectful to your team who already knows who's not pulling their weight. Resources Amy Bouque on LinkedIn: https://www.linkedin.com/in/amy-bouque-she-her-hers-520a855/ Kelly Services: https://www.kellyservices.com/ Connect with Your Host Connect with Al on LinkedIn: https://www.linkedin.com/in/thisisalelliott/ Connect with Leanne on LinkedIn: https://www.linkedin.com/in/meetleanne Join the discussion about this episode on LinkedIn: https://www.linkedin.com/company/truthlieswork/ Email: podcast@TruthLiesandWork.com Follow us on Instagram: @truthlieswork Chat with us on Twitter: @truthlieswork YouTube channel: @TruthLiesWork Check us out on TikTok: @truthlieswork Want a chat about your workplace culture? hi@TruthLiesandWork.com Got feedback/questions/guest suggestions? Email podcast@TruthLiesandWork.com Amy's confessions remind us that even C-Suite executives are learning as they go. The difference is Amy is brave enough to admit it. We all deserve leaders who see our humanity, even when they're having to make the hard decisions - even if those decisions involve investigating naked Barbies.
In this episode of the HR Leaders Podcast, we speak with Elle Lebourg, Global Head of Talent Acquisition at Hilti Group, about transforming TA to hire 55,000 people in six years while protecting culture and experience. Elle explains why classic change models fall short, how authentic communication sustains engagement, and why TA must adopt a product mindset. She shares how Hilti maps candidate journeys, balances global standards with local nuance, and keeps people, not tools, at the center of transformation.
In this episode of the HR Leaders Podcast, we speak with KeyAnna Schmiedl, Chief Human Experience (People) Officer at Workhuman, about reimagining recognition in the age of AI.KeyAnna shares how Workhuman is using AI to enhance - not replace - human connection, from just-in-time recognition to personalized career support. She explains why recognition must go beyond rewards, how to build cultures where people feel truly seen, and why strategic investment in recognition is a business imperative, not a nice-to-have.
In this episode of the HR Leaders Podcast, we speak with Jon Caldwell, SVP & Chief People Officer at Valvoline Inc., about leading people strategy during rapid growth and transformation. Jon shares how Valvoline, a 160-year-old brand, has doubled its retail footprint and plans to nearly double again by 2030, all while maintaining a strong “family” culture. He explains the company's grow-from-within model where 95% of managers start as technicians, the importance of scalable HR processes, and how traditions like the “Oil Olympics” reinforce teamwork and pride. The conversation highlights how culture, leadership, and data-driven HR fuel both business growth and employee success.
In this episode of the HR Leaders Podcast, we speak with Cathy Peterman, Chief People Officer for Tech, Product & Design at Wayfair, about navigating transformation, leading through change, and preparing the workforce for the AI era. Cathy shares her unusual path from studying international conflict resolution to leading HR at global brands, and how curiosity, resilience, and embracing discomfort have fueled her career. She discusses imposter syndrome, why transferable skills matter more than titles, and how generative AI is reshaping recruitment, performance, and learning at Wayfair.
HR is standing at a defining inflection point. AI is transforming how work gets done, stakeholder capitalism is reshaping expectations, and the pressure to deliver tangible business value with less has never been higher. So what does HR need to do now - not just to stay relevant, but to lead? In this episode of the Digital HR Leaders podcast, host David Green sits down with three of the profession's most respected thinkers to discuss this very topic: Dave Ulrich, Co-Founder of the RBL Group; Dick Beatty, Professor at Rutgers and the University of Michigan; and Patrick Wright, Chair in Strategic HR at the University of South Carolina. In their conversation, you'll learn: Why HR is at a historic inflection point, and what makes this moment different How AI is forcing a rethink of jobs, value creation, and organisational design What it really means to move from HR activity to business impact How HR can better serve external stakeholders like customers, investors, and communities Why CHROs must lead from the outside in - or risk being left behind How a new leadership development initiative, the Global HR Leadership Experience, is preparing future-ready HR leaders If you're rethinking the role of HR in your organisation, navigating transformation, or preparing your team for what's next, this is a must-listen conversation packed with wisdom, challenge, and practical insight. This episode is sponsored by HiBob. HiBob is the all-in-one HCM platform built for HR leaders who need connected data, flexible workflows, and a user experience people actually want to use. Learn more by visiting hibob.com/davidgreen2025. Hosted on Acast. See acast.com/privacy for more information.
In this episode of the HR Leaders Podcast, we speak with Adam Holton, Chief People Officer at GE HealthCare, about the mindset shifts HR leaders need to harness AI, personalize learning, and lead with authenticity. Adam explains why example matters more than instruction, why democratized learning is changing leadership, and how AI can act like a “superpower” for HR teams. The conversation covers embedding AI into coaching, rethinking processes instead of just automating them, and creating sticky adoption through daily use cases.
In this podcast episode, Dr. Jonathan H. Westover talks with Andy Lange about the evolving role of HR leaders. Andy Lange, MBA, PMP®, SHRM-SCP, is the Senior Vice President of People at Take Command, bringing over 15 years of combined HR, executive leadership, and operational experience. Prior to his current role, Andy served as CEO for seven years and as a partner and general manager, where he led business operations, talent strategy, and organizational growth. His career blends hands-on HR leadership with executive-level insight, enabling him to build scalable people programs that align with business objectives. Andy's practical, real-world approach to helping HR leaders elevate their strategic impact through modern benefits strategies has been shared through speaking and editorial opportunities for BenefitsPro, HRSouthwest, business.com and SHRM. Check out his new e-book here: https://www.takecommandhealth.com/hr-leader-e-book Check out all of the podcasts in the HCI Podcast Network!
Pilar Muner, VP of People & Talent at ChartHop, joined us on The Modern People Leader.We covered:- Why fractional work isn't always the burnout cure-all it's made out to be-How ChartHop is using AI to power HR workflows in-house- The AI vendor checklist every HR leader needs — what to ask, what to watch for, and how to cut through the hypeIf you're evaluating AI tools for your people team, this episode will give you a practical lens on security, data integrity, and what to prioritize in vendor selection.---- Sponsor Links:
In this episode of the HR Leaders Podcast, we speak with Wouter Durville, Co-Founder & CEO of TestGorilla, about the rise of skills-based hiring and how AI is transforming recruitment. Wouter shares his entrepreneurial journey, the inspiration behind TestGorilla, and why traditional CVs are becoming obsolete. He explains how AI-driven assessments, resume scoring, and video interviews are making hiring more fair, efficient, and predictive. The conversation also explores the future of work, shifting skill demands, and why critical thinking and human skills matter more than ever in an AI-driven economy.
In this episode of the HR Leaders Podcast, we speak with Vince Molinaro Ph.D., NY Times Best-Selling Author of The Leadership Contract, about redefining leadership expectations and building a community of accountable leaders. Vince shares the four terms of leadership, decision, obligation, hard work, and community, and explains how organizations can embed these principles into everyday practices. He discusses how HR leaders can align executives during strategic shifts, strengthen leadership culture, and create the conditions for extraordinary performance.
In this episode of the HR Leaders Podcast, we speak with Lucia Bucci, Divisional CHRO for Employer Services International (ESI) at ADP, about leading HR across 37 countries, embedding AI into people processes, and building future-ready teams. Lucia draws on her 25-year career across Europe and beyond to share how HR can stay relevant in an AI-driven future. She discusses automating repetitive tasks, using AI to support manager training, and upskilling HR teams to embrace technology. The conversation also dives into trust, authenticity, resilience, and why team engagement is the real driver of retention and performance.
Jessica Zwaan, COO at Whereby, joined us again on The Modern People Leader for a deep dive into Employee Lifetime Value (ELTV). We explored how HR leaders can adapt marketing-style metrics like LTV to CAC for talent, the different ways to calculate it, and how the process itself can reshape how People teams think about value, cost, and impact.---- Sponsor Links:
Ready to transform your HR operations?Download Deel's free AI-powered HR guide and discover how to streamline processes, stay compliant, and scale globally with ease: https://shorturl.at/Y1ySBWhy do toxic workplaces thrive, and how can leaders turn them around? In this HR L&D Podcast episode, we're sitting down with Dr Mary-Clare Race, a workplace psychologist and leadership expert, to uncover the psychology of toxic cultures and the strategies that transform them into thriving, inclusive environments.From her PhD research to leading DE&I initiatives for companies like Barclays, GSK, and Unilever, Dr Race explains why harmful behaviors persist, how to rebuild belonging, and why empathy, resilience, and self-awareness are the hallmarks of great leadership. She shares practical ways to hold leaders accountable, strengthen workplace connection, and use AI as a tool to support human-centered coaching.Whether you're in HR or lead a team, this conversation delivers actionable insights for creating healthier, more productive workplaces.Dr Mary-Clare Race's LinkedIn: https://www.linkedin.com/in/dr-mary-clare-race-b59a602/Nick Day's LinkedIn: https://www.linkedin.com/in/nickday/Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9eaSign up to the HR L&D Newsletter - https://jgarecruitment.ck.page/23e7b153e7(00:00) Why Human Resources Matter Most (01:46) Introducing Dr Mary-Clare Race (04:00) The Psychology of Workplace Toxicity (06:06) The “Toxic Triangle” Explained (07:48) Turning Toxic Cultures Into Thriving Ones (10:40) Why DE&I Slips During Economic Pressure (13:16) The Backlash Against DE&I (15:12) Building Belonging Through Human Connection (16:45) Remote Work's Impact on Toxicity (18:27) The Connection Crisis at Work (22:19) Do Playground Bullies Become Business Leaders? (26:25) How Early Experiences Shape Leadership Styles (28:56) Empathy, Resilience & Self-Awareness in Leadership (31:46) Micro-Coaching Moments for Busy Leaders (33:30) Leading Multi-Generational Workforces (36:42) Supporting Caregivers and Working Parents (39:26) AI in Coaching and Leadership Development (43:45) Final Advice for HR Leaders