Podcasts about Maritime museum

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on Twitter  or Bluesky for your chance to win the books that have been mentioned in this podcast.Competition ends on 9th July 2025. The winner will be contacted via Bluesky. Show references: Matthew Tanner, Vice President of AIM and Independent Consultant https://aim-museums.co.uk/Richard Morsley, CEO of Chatham Historic Dockyardhttps://thedockyard.co.uk/Hannah Prowse, CEO, Portsmouth Historic Quarterhttps://portsmouthhq.org/Dominic Jones, CEO Mary Rose Trusthttps://maryrose.org/Andrew Baines, Executive Director, Museum Operations, National Museum of the Royal Navyhttps://www.nmrn.org.uk/ Transcriptions: Paul Marden: Welcome to Skip the Queue. The podcast of people working in and working with visitor attractions, and today you join me in Portsmouth Historic Dockyard. I am actually in the shadow of HMS Victory at the moment, right next door to the Mary Rose. And I'm at the Association of Independent Museum's annual conference, and it is Wednesday night, and we're just about to enjoy the conference dinner. We've been told by Dominic Jones, CEO of Mary Rose, to expect lots of surprises and unexpected events throughout the meal, which I understand is a walking meal where we'll partake of our food and drink as we're wandering around the museum itself, moving course to course around different parts of the museum. So that sounds very exciting. Paul Marden:  Today's episode, I'm going to be joined by a I don't know what the collective noun is, for a group of Maritime Museum senior leaders, but that's what they are, and we're going to be talking about collaboration within and between museums, especially museums within the maritime sector. Is this a subject that we've talked about a lot previously? I know we've had Dominic Jones before as our number one most listened episode talking about collaboration in the sector, but it's a subject I think is really worthwhile talking about. Paul Marden: Understanding how museums work together, how they can stretch their resources, increase their reach by working together and achieving greater things than they can do individually. I do need to apologise to you, because it's been a few weeks since our last episode, and there's been lots going on in Rubber Cheese HQ, we have recently become part of a larger organisation, Crowd Convert, along with our new sister organisation, the ticketing company, Merac.Paul Marden:  So there's been lots of work for me and Andy Povey, my partner in crime, as we merge the two businesses together. Hence why there's been a little bit of a lapse between episodes. But the good news is we've got tonight's episode. We've got one more episode where I'll be heading down to Bristol, and I'll talk a little bit more about that later on, and then we're going to take our usual summer hiatus before we start the next season. So two more episodes to go, and I'm really excited. Paul Marden:  Without further ado, I think it's time for us to meet our guests tonight. Let me welcome our guests for this evening. Matthew Tanner, the Vice President of AIM and an Independent Consultant within the museum sector. You've also got a role within international museums as well. Matthew, remind me what that was.Matthew Tanner: That's right, I was president of the International Congress of Maritime Museums.Paul Marden: And that will be relevant later. I'm sure everyone will hear. Richard Morsley, CEO of Chatham Historic Dockyard Trust. I've got Hannah Prowse with me, the CEO of Portsmouth Historic Quarter, the inimitable chief cheerleader for Skip the Queue Dominic Jones, CEO of Mary Rose Trust.Dominic Jones: Great to be back.Paul Marden: I expect this to be the number one episode because, you know, it's got to knock your previous episode off the hit list.Dominic Jones: Listen with guests like this. It's going to be the number one. You've got the big hitters, and you've even got one more to go. This is gonna be incredible.Paul Marden:  Exactly. And I've got Andrew Baines, the Executive Director Museum Operations at the National Museum of the Royal Navy. That's quite a title.Dominic Jones: He loves a title that's a lot shorter than the last.Paul Marden: Okay, so we always have icebreakers. And actually, it must be said, listeners, you, unless you're watching the YouTube, we've got the the perfect icebreaker because we've started on Prosecco already. So I'm feeling pretty lubed up. Cheers. So icebreakers, and I'm going to be fair to you, I'm not going to pick on you individually this time, which is what I would normally do with my victims. I'm going to ask you, and you can chime in when you feel you've got the right answer. So first of all, I'd like to hear what the best concert or festival is that you've been to previously.Hannah Prowse: That's really easy for me, as the proud owner of two teenage daughters, I went Tay Tay was Slay. Slay. It was amazing. Three hours of just sheer performative genius and oh my god, that girl stamina. It was just insane. So yeah, it's got to be Tay Tay.Paul Marden: Excellent. That's Taylor Swift. For those of you that aren't aware and down with the kids, if you could live in another country for a year, what would Dominic Jones: We not all answer the gig. I've been thinking of a gig. Well, I was waiting. Do we not all answer one, Rich has got a gig. I mean, you can't just give it to Hannah. Richard, come in with your gig.Richard Morsley: Thank you. So I can't say it's the best ever, but. It was pretty damn awesome. I went to see pulp at the O2 on Saturday night. They were amazing. Are they still bringing it? They were amazing. Incredible. Transport me back.Matthew Tanner:  Members mentioned the Mary Rose song. We had this.Dominic Jones: Oh, come on, Matthew, come on. That was brilliant. That was special. I mean, for me, I'm not allowed to talk about it. It's probably end ups. But you know, we're not allowed to talk you know, we're not allowed to talk about other than here. But I'm taking my kids, spoiler alert, if you're listening to see Shawn Mendes in the summer. So that will be my new favourite gig, because it's the first gig for my kids. So I'm very excited about that. That's amazing. Amazing. Andrew, any gigs?Andrew Baines: It has to be Blondie, the amazing. Glen Beck writing 2019, amazing.Dominic Jones:  Can you get any cooler? This is going to be the number one episode, I can tell.Paul Marden:  Okay, let's go with number two. If you could live in another country for a year, which one would you choose? Hannah Prowse: Morocco. Paul Marden: Really? Oh, so you're completely comfortable with the heat. As I'm wilting next.Hannah Prowse: Completely comfortable. I grew up in the Middle East, my as an expat brat, so I'm really happy out in the heat. I just love the culture, the art, the landscape, the food, the prices, yeah, Morocco. For me, I thinkMatthew Tanner: I've been doing quite a lot of work recently in Hong Kong. Oh, wow. It's this amazing mix of East and West together. There's China, but where everybody speaks English, which is fantastic.Dominic Jones:  I lived in Hong Kong for a few years, and absolutely loved it. So I do that. But I think if I could choose somewhere to live, it's a it's a bit of cheating answer, because the country's America, but the place is Hawaii, because I think I'm meant for Hawaii. I think I've got that sort of style with how I dress, not today, because you are but you can get away with it. We're hosting, so. Paul Marden:  Last one hands up, if you haven't dived before, D with Dom.Dominic Jones: But all of your listeners can come Dive the 4d at the Mary Rose in Portsmouth Historic Dockyard, as well as the other amazing things you can do here with our friends and National Museum of Portsmouth Historic Quarter, he will cut this bit out.Paul Marden:  Yeah, there will be a little bit of strict editing going on. And that's fair. So we want to talk a little bit today about collaboration within the Maritime Museum collective as we've got. I was saying on the intro, I don't actually know what the collective noun is for a group of Maritime Museum leaders, a wave?Hannah Prowse: A desperation?Paul Marden: Let's start with we've talked previously. I know on your episode with Kelly, you talked about collaboration here in the dockyard, but I think it's really important to talk a little bit about how Mary Rose, Portsmouth Historic Dockyard and the National Museum of the Royal Navy all work together. So talk a little bit for listeners that don't know about the collaboration that you've all got going. Dominic Jones:  We've got a wonderful thing going on, and obviously Hannah and Andrew will jump in. But we've got this great site, which is Portsmouth Historic Dockyard. We've got Portsmouth Historic Quarter that sort of curates, runs, owns the site, and I'll let Hannah come into that. We've got the Mary Rose, which is my favourite, amazing museum, and then we've got all of the museums and ships to the National Museum of the Royal Navy. But do you want to go first, Hannah, and talk about sort of what is Portsmouth Historic Quarter and the dockyard to you? Hannah Prowse:  Yeah, so at Portsmouth Historic Quarter, we are the landlords of the site, and ultimately have custody of this and pretty hard over on the other side of the water. And it's our job to curate the space, make sure it's accessible to all and make it the most spectacular destination that it can be. Where this point of debate interest and opportunity is around the destination versus attraction debate. So obviously, my partners here run amazing attractions, and it's my job to cite those attractions in the best destination that it can possibly be.Matthew Tanner: To turn it into a magnet that drawsDominic Jones: And the infrastructure. I don't know whether Hannah's mentioned it. She normally mentions it every five seconds. Have you been to the new toilets? Matthew, have you been to these new toilets?Paul Marden: Let's be honest, the highlight of a museum. Richard Morsley: Yeah, get that wrong. We're in trouble.Hannah Prowse: It's very important. Richard Morsley: But all of the amazing ships and museums and you have incredible.Paul Marden: It's a real draw, isn't it? And you've got quite a big estate, so you you've got some on the other side of the dockyard behind you with boat trips that we take you over.Andrew Baines:  Absolutely. So we run Victor here and warrior and 33 on the other side of the hub with the Royal Navy submarine museum explosion working in partnership with BHQ. So a really close collaboration to make it as easy as possible for people to get onto this site and enjoy the heritage that we are joint custodians of. Paul Marden:  Yeah, absolutely. It's amazing. So we're talking a little bit about museums collaborating together, which really is the essence of what we're here for conference, isn't it? I remember when we had the keynote this morning, we were talking about how important it is for everybody to come together. There's no egos here. Everyone's sharing the good stuff. And it was brilliant as well. Given that you're all maritime museums, is it more important for you to differentiate yourselves from one another and compete, or is it more important for you to collaborate?Richard Morsley: Well, from my perspective, it's there is certainly not competitive. I think there's sufficient, I was sufficient distance, I think, between the the attractions for that to be the case, and I think the fact we're all standing here today with a glass of wine in hand, with smiles on our face kind of says, says a lot, actually, in terms of the collaboration within the sector. And as you say that the the AIM conference today that for me, is right, right at the heart of it, it's how we as an independent museum sector, all come together, and we share our knowledge, we share our best practice, and once a year, we have this kind of amazing celebration of these incredible organisations and incredible people coming together and having a wonderful couple of days. Matthew Tanner: But if I could step in there, it's not just the wine, is it rum, perhaps. The maritime sector in particular is one that is is so closely knit and collected by the sea, really. So in the international context, with the International Congress, is about 120 museums. around the world that come together every two years into the fantastic Congress meetings, the connections between these people have come from 1000s of miles away so strong, it's actually joy and reminds us of why we are so excited about the maritime.Paul Marden: I saw you on LinkedIn last year. I think it was you had Mystic Seaport here, didn't you?Dominic Jones: We did and we've had Australia. We've had so many. It all came from the ICM conference I went with and we had such a good time, didn't we saw Richard there. We saw Matthew, and it was just brilliant. And there's pinch yourself moments where you're with museums that are incredible, and then afterwards they ring you and ask you for advice. I'm thinking like there's a lady from France ringing me for advice. I mean, what's that about? I passed her to Andrew.Hannah Prowse: I think also from a leadership perspective, a lot of people say that, you know, being a CEO is the loneliest job in the world, but actually, if you can reach out and have that network of people who actually are going through the same stuff that you're going through, and understand the sector you're working in. It's really, really great. So if I'm having a rubbish day, Dom and I will frequently meet down in the gardens outside between our two offices with a beer or an ice cream and just go ah at each other. And that's really important to be able to do.Dominic Jones: And Hannah doesn't laugh when I have a crisis. I mean, she did it once. She did it and it hurt my feelings.Hannah Prowse: It was really funny.Dominic Jones:  Well, laughter, Dominic, Hannah Prowse: You needed. You needed to be made. You did. You did. But you know, and Richard and I have supported each other, and occasionally.Richard Morsley: You know, you're incredibly helpful when we're going through a recruitment process recently.Hannah Prowse: Came and sat in on his interview.Richard Morsley: We were rogue. Hannah Prowse: We were so bad, we should never be allowed to interview today. Paul Marden:  I bet you were just there taking a list of, yeah, they're quite good. I'm not going to agree to that one.Hannah Prowse: No, it was, it was great, and it's lovely to have other people who are going through the same stuff as you that you can lean on. Richard Morsley: Yeah, absolutely.Dominic Jones: Incredible. It's such an important sector, as Matthew said, and we are close, the water doesn't divide us. It makes us it makes us stronger.Matthew Tanner: Indeed. And recently, of course, there's increasing concern about the state of the marine environment, and maritime museums are having to take on that burden as well, to actually express to our puppets. It's not just about the ships and about the great stories. It's also about the sea. It's in excess, and we need to look after it. Paul Marden: Yeah, it's not just a view backwards to the past. It's around how you take that and use that as a model to go forward. Matthew Tanner: Last week, the new David Attenborough piece about the ocean 26 marathon museums around the world, simultaneously broadcasting to their local audiences. Dominic Jones: And it was phenomenal. It was such a good film. It was so popular, and the fact that we, as the Mary Rose, could host it thanks to being part of ICM, was just incredible. Have you seen it? Paul Marden:  I've not seen Dominic Jones: It's coming to Disney+, any day now, he's always first to know it's on. There you go. So watch it there. It's so good. Paul Marden: That's amazing. So you mentioned Disney, so that's a kind of an outside collaboration. Let's talk a little bit. And this is a this is a rubbish segue, by the way. Let's talk a little bit about collaborating outside of the sector itself, maybe perhaps with third party rights holders, because I know that you're quite pleased with your Lego exhibition at the moment.Richard Morsley: I was actually going to jump in there. Dominic, because you've got to be careful what you post on LinkedIn. There's no such thing as I don't know friends Exactly. Really.Dominic Jones: I was delighted if anyone was to steal it from us, I was delighted it was you. Richard Morsley: And it's been an amazing exhibition for us. It's bringing bringing Lego into the Historic Dockyard Chatham. I think one of the one of the things that we sometimes lack is that that thing that's kind of truly iconic, that the place is iconic, the site is incredible, but we don't have that household name. We don't have a Mary Rose. We don't have a victory. So actually working in partnership, we might get there later. We'll see how the conversation, but yeah, how we work with third parties, how we use third party IP and bring that in through exhibitions, through programming. It's really important to us. So working at a Lego brick Rex exhibition, an exhibition that really is a museum exhibition, but also tells the story of three Chatham ships through Lego, it's absolutely perfect for us, and it's performed wonderfully. It's done everything that we would have hoped it would be. Dominic Jones: I'm bringing the kids in the summer. I love Chatham genuinely. I know he stole the thing from LinkedIn, but I love Chatham. So I'll be there. I'll be there. I'll spend money in the shop as well.Richard Morsley: Buy a book. Yeah.Paul Marden: Can we buy Lego? Richard Morsley:  Of course you can buy Lego. Paul Marden: So this is a this is a magnet. It is sucking the kids into you, but I bet you're seeing something amazing as they interpret the world that they've seen around them at the museum in the Lego that they can play with.Richard Morsley: Of some of some of the models that are created off the back of the exhibition by these children is remind and adults actually, but mainly, mainly the families are amazing, but and you feel awful at the end of the day to painstakingly take them apart.Richard Morsley: Where is my model?Dominic Jones: So we went to see it in the Vasa, which is where he stole the idea from. And I decided to, sneakily, when they were doing that, take a Charles model that was really good and remodel it to look like the Mary Rose, and then post a picture and say, I've just built the Mary Rose. I didn't build the Mary Rose. Some Swedish person bought the Mary Rose. I just added the flags. You get what you say. Hannah Prowse: We've been lucky enough to be working with the Lloyds register foundation this year, and we've had this brilliant she sees exhibition in boathouse four, which is rewriting women into maritime history. So the concept came from Lloyd's Register, which was, you know, the untold stories of women in maritime working with brilliant photographers and textile designers to tell their stories. And they approached me and said, "Can we bring this into the dockyard?" And we said, "Yes, but we'd really love to make it more local." And they were an amazing partner. And actually, what we have in boathouse for is this phenomenal exhibition telling the stories of the women here in the dockyard.Richard Morsley: And then going back to that point about collaboration, not competition, that exhibition, then comes to Chatham from February next year, but telling, telling Chatham stories instead of. Hannah Prowse:  Yeah, Richard came to see it here and has gone, "Oh, I love what you've done with this. Okay, we can we can enhance, we can twist it." So, you know, I've hoped he's going to take our ideas and what we do with Lloyd's and make it a million times better.Richard Morsley: It's going to be an amazing space.Dominic Jones: Richard just looks at LinkedIn and gets everyone's ideas.Andrew Baines: I think one of the exciting things is those collaborations that people will be surprised by as well. So this summer, once you've obviously come to Portsmouth Historic Dockyard and experience the joys of that, and then you've called off on Chatham and another day to see what they've got there, you can go off to London Zoo, and we are working in partnership with London Zoo, and we have a colony of Death Watch beetle on display. Paul Marden:  Oh, wonderful. I mean, can you actually hear them? Dominic Jones: Not necessarily the most exciting.Andrew Baines: I'll grant you. But you know, we've got a Chelsea gold medal on in the National Museum of the Royal Navy for collaboration with the Woodlands Foundation, looking at Sudden Oak death. And we've got an exhibition with ZSL at London Zoo, which I don't think anybody comes to a National Maritime Museum or an NMRN National Museum The Royal Navy, or PHQ, PhD, and expects to bump into tiny little animals, no, butDominic Jones: I love that, and it's such an important story, the story of Victor. I mean, look, you're both of you, because Matthew's involved with Victor as well. Your victory preservation and what you're doing is incredible. And the fact you can tell that story, it's LSL, I love that.Andrew Baines: Yeah. And we're actually able to feed back into the sector. And one of the nice things is, we know we talk about working collaboratively, but if you look at the victory project, for example, our project conservator came down the road from Chatham, equally, which you one of.Richard Morsley: Our your collections manager.Paul Marden: So it's a small pool and you're recycling.Andrew Baines: Progression and being people in develop and feed them on.Matthew Tanner:  The open mindedness, yeah, taking and connecting from all over, all over the world, when I was working with for the SS Great Britain, which is the preserved, we know, great iron steam chip, preserved as as he saw her, preserved in a very, very dry environment. We'll take technology for that we found in the Netherlands in a certain seeds factory where they had to, they had to package up their seeds in very, very low humidity environments.Paul Marden:  Yes, otherwise you're gonna get some sprouting going on. Matthew Tanner:   Exactly. That's right. And that's the technology, which we then borrowed to preserve a great historic ship. Paul Marden: I love that. Dominic Jones:  And SS Great Britain is amazing, by the way you did such a good job there. It's one of my favourite places to visit. So I love that.Paul Marden:  I've got a confession to make. I'm a Somerset boy, and I've never been.Dominic Jones: Have you been to yoga list? Oh yeah, yeah. I was gonna say.Paul Marden: Yeah. I am meeting Sam Mullins at the SS Great Britain next next week for our final episode of the season. Matthew Tanner: There you go.Dominic Jones: And you could go to the where they made the sale. What's the old court canvas or Corker Canvas is out there as well. There's so many amazing places down that neck of the woods. It's so good.Paul Marden: Quick segue. Let's talk. Let's step away from collaboration, or only very lightly, highlights of today, what was your highlight talk or thing that you've seen?Richard Morsley: I think for me, it really was that focus on community and engagement in our places and the importance of our institutions in the places that we're working. So the highlight, absolutely, for me, opening this morning was the children's choir as a result of the community work that the Mary Rose trust have been leading, working.Dominic Jones:  Working. So good. Richard Morsley: Yeah, fabulous. Paul Marden:  Absolutely. Matthew Tanner: There's an important point here about about historic ships which sometimes get kind of positioned or landed by developers alongside in some ports, as if that would decorate a landscape. Ships actually have places. Yes, they are about they are connected to the land. They're not just ephemeral. So each of these ships that are here in Portsmouth and the others we've talked about actually have roots in their home ports and the people and the communities that they served. They may well have roots 1000s of miles across the ocean as well, makes them so exciting, but it's a sense of place for a ship. Hannah Prowse: So I think that all of the speakers were obviously phenomenal.Dominic Jones: And including yourself, you were very good.Hannah Prowse: Thank you. But for me, this is a slightly random one, but I always love seeing a group of people coming in and watching how they move in the space. I love seeing how people interact with the buildings, with the liminal spaces, and where they have where they run headlong into something, where they have threshold anxiety. So when you have a condensed group of people, it's something like the AIM Conference, and then they have points that they have to move around to for the breakout sessions. But then watching where their eyes are drawn, watching where they choose to go, and watching how people interact with the heritage environment I find really fascinating. Paul Marden: Is it like flocks of birds? What are moving around in a space? Hannah Prowse: Exactly. Yeah.Paul Marden: I say, this morning, when I arrived, I immediately joined a queue. I had no idea what the queue was, and I stood there for two minutes.Dominic Jones: I love people in the joint queues, we normally try and sell you things.Paul Marden: The person in front of me, and I said, "What we actually queuing for?" Oh, it's the coffee table. Oh, I don't need coffee. See you later. Yes.Dominic Jones: So your favourite bit was the queue. Paul Marden: My favourite..Dominic Jones: That's because you're gonna plug Skip the Queue. I love it.Dominic Jones: My favourite moment was how you divided the conference on a generational boundary by talking about Kojak.Dominic Jones: Kojak? Yes, it was a gamble, because it was an old film, and I'll tell you where I saw it. I saw it on TV, and the Mary Rose have got it in their archives. So I said, Is there any way I could get this to introduce me? And they all thought I was crazy, but I think it worked. But my favorite bit, actually, was just after that, when we were standing up there and welcoming everyone to the conference. Because for four years, we've been talking about doing this for three years. We've been arranging it for two years. It was actually real, and then the last year has been really scary. So for us to actually pull it off with our partners, with the National Museum of the Royal Navy, with Portsmouth Historic quarter, with all of our friends here, was probably the proudest moment for me. So for me, I loved it. And I'm not going to lie, when the children were singing, I was a little bit emotional, because I was thinking, this is actually happened. This is happening. So I love that, and I love tonight. Tonight's going to be amazing. Skip the queue outside Dive, the Mary Rose 4d come and visit. He won't edit that out. He won't edit that out. He can't keep editing Dive, The Mary Rose.Dominic Jones: Andrew, what's his favourite? Andrew Baines: Oh yes. Well, I think it was the kids this morning, just for that reminder when you're in the midst of budgets and visitor figures and ticket income and development agreements, and why is my ship falling apart quicker than I thought it was going to fall apart and all those kind of things actually just taking that brief moment to see such joy and enthusiasm for the next generation. Yeah, here directly connected to our collections and that we are both, PHQ, NRN supported, MRT, thank you both really just a lovely, lovely moment.Paul Marden: 30 kids singing a song that they had composed, and then backflip.Dominic Jones: It was a last minute thing I had to ask Jason. Said, Jason, can you stand to make sure I don't get hit? That's why I didn't want to get hit, because I've got a precious face. Hannah Prowse: I didn't think the ship fell apart was one of the official parts of the marketing campaign.Paul Marden: So I've got one more question before we do need to wrap up, who of your teams have filled in the Rubber Cheese Website Survey. Dominic Jones: We, as Mary Rose and Ellen, do it jointly as Portsmouth historic document. We've done it for years. We were an early adopter. Of course, we sponsored it. We even launched it one year. And we love it. And actually, we've used it in our marketing data to improve loads of things. So since that came out, we've made loads of changes. We've reduced the number of clicks we've done a load of optimum website optimisation. It's the best survey for visitor attractions. I feel like I shouldn't be shouting out all your stuff, because that's all I do, but it is the best survey.Paul Marden: I set you up and then you just ran so we've got hundreds of people arriving for this evening's event. We do need to wrap this up. I want one last thing, which is, always, we have a recommendation, a book recommendation from Nepal, and the first person to retweet the message on Bluesky will be offered, of course, a copy of the book. Does anyone have a book that they would like to plug of their own or, of course, a work or fiction that they'd like to recommend for the audience.Paul Marden: And we're all looking at you, Matthew.Dominic Jones: Yeah. Matthew is the book, man you're gonna recommend. You'reAndrew Baines: The maritime.Paul Marden: We could be absolutely that would be wonderful.Matthew Tanner: Two of them jump into my mind, one bit more difficult to read than the other, but the more difficult to read. One is Richard Henry. Dana D, a n, a, an American who served before the mast in the 19th century as an ordinary seaman on a trading ship around the world and wrote a detailed diary. It's called 10 years before the mast. And it's so authentic in terms of what it was really like to be a sailor going around Cape corn in those days. But the one that's that might be an easier gift is Eric Newby, the last great grain race, which was just before the Second World War, a journalist who served on board one of the last great Windjammers, carrying grain from Australia back to Europe and documenting his experience higher loft in Gales get 17 knots in his these giant ships, absolute white knuckle rides. Paul Marden: Perfect, perfect. Well, listeners, if you'd like a copy of Matthew's book recommendation, get over to blue sky. Retweet the post that Wenalyn will put out for us. I think the last thing that we really need to do is say cheers and get on with the rest of the year. Richard Morsley: Thank you very much. Andrew Baines: Thank you.Paul Marden: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others to find us. Skip The Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them to increase their visitor numbers. You can find show notes and transcripts from this episode and more over on our website, skipthequeue fm.  The 2025 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsTake the Rubber Cheese Visitor Attraction Website Survey Report

The Queen isn't a monarch—she's a boat. A moving landmark, carrying the spirit of Okoboji. But her story is anything but smooth sailing.Explore more stories from The Queen and The Queen II on our blog.Follow The Okoboji Project on Instagram and FacebookSign up for our weekly newsletter and never miss an episode of The Okoboji Project!Get your tickets to ride The Queen II this summer. And make plans to stop by the Maritime Museum in Arnolds Park to soak up even more of this incredible history.Guests: Jon Pausley, CEO of Historic Arnolds ParkRory Marra, Captain of The Queen II

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A historical piece from the Coney Island Lighthouse arrived at the Custom House Maritime Museum in Newburyport Thursday for a special exhibition. For more, ask Alexa to play WBZ NewsRadio on #iHeartRadio.

Give us about fifteen minutes daily, and we will give you all the local news, sports, weather, and events you can handle.   SPONSORS: Many thanks to our sponsors… Annapolis Subaru, the SPCA of Anne Arundel County, and Hospice of the Chesapeake. Today... Today... the Trump administration is reviewing federal spending, temporarily halting loans and grants. Meanwhile, Annapolis is gearing up for several key events, including the Oyster Roast & Sock Burning, the Maritime Museum's Winter Lecture Series, and the return of the Denim & Diamonds Gala. Tune in for the details. Link to daily news recap newsletter: https://forms.aweber.com/form/87/493412887.htm Back with her weekly Annapolis After Dark is BeeprBuzz. She'll keep you up to speed on all of the fantastic live music we have in the area! DAILY NEWSLETTER LINK: https://forms.aweber.com/form/87/493412887.htm The Eye On Annapolis Daily News Brief is produced every Monday through Friday at 6:00 am and available wherever you get your podcasts and also on our social media platforms--All Annapolis and Eye On Annapolis (FB) and @eyeonannapolis (TW) NOTE: For hearing-impaired subscribers, a full transcript is available on Eye On Annapolis.

Join Susan and Cort on the first leg of their Kiwi culinary adventure! After a mouthwatering lunch at White + Wong's, the duo dives into their favorite dishes—from dumplings and oysters to cocktails and desserts. (Spoiler: There's a lot of food talk and some serious dessert love!)Highlights include:[00:01:00] The glorious Jade Slipper cocktail

Tamara is just back from a festive trip to Nova Scotia, Canada where she was able to experience small town holiday celebrations, the Halifax Evergreen Festival, and the Christmas Tree Capital of the World! Her trip was sponsored by Tourism Nova Scotia. All opinions are her own. We are looking for feedback for 2025! Do you want weekly episodes? More interviews? Short episodes? Video? Drop us a line at tamara@yourtimetofly.com and kim@stuffedsuitcase.com. Mentioned on the podcast: Tamara visited Halifax, New Ross, Mahone Bay, Lunenberg, Barrington, Liverpool, and Shelburne in Nova Scotia. While Nova Scotia is popular in the summer, it has plenty to offer in the winter for the holidays Many of the small towns feel like walking into a Hallmark Christmas movie set with a great small town, community atmosphere. It is a different vibe from big city holidays or German Christmas Markets, but it is perfect for those that prefer a small town environment. The Canadian dollar is also weak against the U.S. dollar so it is a good budget, off-season destination. It is only a 1.5 hour direct from Boston, but there are also direct flights to other cities on the U.S. East Coast. Downtown Halifax has an Evergreen Festival that includes an Evergreen Bright Trail, a small Evergreen Market with shops and fire pits, and other special events like a sports area with mini curling. Glow Gardens in Halifax is a great event for families featuring indoor light displays, bouncy houses, mini golf, roller skating, a Christmas train, live entertainment, and more. 2 days in Halifax was perfect. Museums in Halifax include the Pier 21 Immigration Museum and the Maritime Museum of the Atlantic, which has a great exhibit on shipwrecks including fragments from the Titanic. New Ross is the Christmas Tree Capital of the World, which ships its Balsam Fir trees. You can visit the Ross Farm Museum or one of the cut-your-own Christmas tree farms. There is also a trail called Ruby's Trail that you can climb through the evergreens to a small chalet, which is home to "Twig the Elf." Mahone Bay had a Christmas festival with a small craft fair and a Christmas bells concert, as well as holiday decorations throughout the shops downtown. Lunenberg hosted a huge community arts and crafts fair for the holidays. The town of Lunenberg is very pretty, with colorful architecture and plenty of restaurants and shops. In Shelburne, Tamara stayed in a huge waterfront suite at Albert's Inn. Shelburne hosted Miracle on Dock Square with a walk-through Christmas parade, visit with Santa, craft fair, and various stands throughout town. It finished with fireworks over the water. Tamara also went searching for the lobster trap and buoy Christmas trees along the coast of Nova Scotia. Tamara finished her stay at the White Point Beach Resort, which has cabins, a lodge, and glomes (glamping domes). It was warm and cozy, with a great view and very nice, even in the winter. Other Episodes You May Enjoy: Summer travel recap: New Brunswick and Prince Edward Island German Christmas Markets European Christmas Markets

WMTA's Nikki Tramper has more great family fun holiday ideas! Christmas at the Maritime Museum, Brunch with Santa and Deck the Halls Mystery Tours! Just Click! WMTA.org.See omnystudio.com/listener for privacy information.

From the vastness of ice to the raw power of swells taller than buildings, Antarctica is a landscape that is deadly as it is beautiful. In recognition of the centenary of Sir Ernest Shackleton's final expedition, last year, 22 young people travelled to South Georgia, a British territory in the Antarctic region, as part of Antarctic Heritage Trusts' Inspiring Expeditions. Artists Charlie Thomas and Rose Lasham were both part of the group and their work, inspired by the trip, is currently on display at Auckland's Maritime Museum. They talk to Mihi about what it was like visiting the frozen continent.

The Columbia River Maritime Museum in Astoria is undergoing a $30 million renovation. Work began in March and is expected to wrap up in September 2026. The expansion project will include remodeled gallery space, a new 24,500 square-foot facility and hundreds of boats and artifacts currently not on display. It will also feature two new Indigenous exhibits: a photography display focused on the Chinook Indian Nation, and a permanent exhibit on the maritime cultures of Indigenous people up and down the Northwest coast, from Alaska to Oregon. Bruce Jones is the executive director of the Columbia River Maritime Museum. He joins us with more details on the expansion.

Hometown Radio 10/07/24 3p: Spotlight on the Morro Bay Maritime Museum

Last Saturday, around 5,000 people gathered for the 11th edition of the Barcelona International Community Day at the Maritime Museum, just off the famous La Rambla boulevard. The annual event welcomes the international community for a day of talks, workshops,  and networking activities to help newcomers to Catalonia settle in, meet people, and get tips on how to enjoy the Catalan capital. Lorcan Doherty and Gerard Escaich Folch from the Catalan News came prepared to the event with a Catalonia trivia quiz and got to chat with readers and listeners about what their expectations were when they made the big move, and how these compared with the reality once they were here. Whether people came for a job opportunity, the good weather, or were inspired by a novel, they are now part of the growing international community that makes up a quarter of all residents living in Barcelona. Gerard sits down with host Lea Beliaeva Bander to catch up on all that went down during the event. This week's Catalan phrase is “Benvinguts, passeu, passeu” - in English “Welcome, come in, come in”, which is part of the chorus of the Catalan singer-songwriter Jaume Sisa's popular song “Qualsevol nit pot sortir el sol.” Get in touch with the podcast team: fillingthesink@acn.cat

Give us about fifteen minutes daily, and we will give you all the local news, sports, weather, and events you can handle.   SPONSORS: Many thanks to our sponsors… Annapolis Subaru, the SPCA of Anne Arundel County,  Solar Energy Services, and Hospice of the Chesapeake. Today... It's National Preparedness Month, and the Office of Emergency Management has some great programs for you and your communities. Inside scoop: There are still a few tickets left for the Boatyard Beach Bash on Saturday at the Maritime Museum, but they won't be around long. There's another fast-food chicken place coming to Gambrills. EV charging stations coming to Prince Georges County disadvantaged communities. And, of course, we have some pod news and a surprise bonus ticket giveaway for the Annapolis Songwriters Festival! Link to daily news recap newsletter: https://forms.aweber.com/form/87/493412887.htm Trevor from  Annapolis Makerspace is not here with your Maker Minutes because I lost the file! So, standing in for him is Sandy from Annapolis Moms Media to bring you your Local Food Finds! And as usual, George from DCMDVA Weather is here with your local weather forecast! Please download their app to keep on top of the local weather scene! DAILY NEWSLETTER LINK: https://forms.aweber.com/form/87/493412887.htm The Eye On Annapolis Daily News Brief is produced every Monday through Friday at 6:00 am and available wherever you get your podcasts and also on our social media platforms--All Annapolis and Eye On Annapolis (FB) and @eyeonannapolis (TW) NOTE: For hearing-impaired subscribers, a full transcript is available on Eye On Annapolis.

Referring Indonesia as "Australia's oldest brother", the Maritime Museum in Australia celebrates the anniversary of Indonesia's independence and looks at the relationship between the two countries in an effort to keep the history alive. - Menyebut Indonesia sebagai "saudara tertua" dari Australia, Museum Maritim di Australia ikut merayakan peringatan kemerdekaan Indonesia dan menilik kembali hubungan kedua negara dalam upaya untuk menjaga sejarah agar tetap hidup.

During World War II, the Western Australian port of Fremantle was host to over 170 US, British and Dutch submarines. Braced for invasion and taking the war to the Japanese in South East Asia, these submarines made 416 war patrols between March 1942 and  August 1945. Many never returned. This episode of Backyard Battlefields is an interview with Lynne Cairns, author of 'Secret Fleets: Fremantle's World War II Submarine Base'

Wandering Works for Us PodcastDate: 19 July 2024Title: What to do in Lisbon–our recommendationsSummary of EpisodeIn this episode, we talk about our favorite things we love in Lisbon–as tourists! We've been to Lisbon several times as tourists ourselves and accompanying guests and we have picked the places we would recommend to those visiting the city for the first time. Keep in mind this is just our opinion. There is so much to see in Lisbon and we still haven't seen it all!If you want to see pics, check out our social media posts on Facebook, Instagram, YouTube, TikTok and Threads.Key Topics[03:07] Tile Museum[07:35] Alfama Neighborhood[11:15] Lisbon street art: Bordalo II[14:18] Belém (Pastéis de Belém, Jerónimos Monastery, Maritime Museum, Monument of the Discoveries) [27:50] Chiado and Rossio Square[30:45] An unexpected happy place.Important Links To follow all of our antics and adventures, please visit our social media pages and our website at wwforus.com! You can send us a message at any of these places and feel free to email us at wonderingworksforus@gmail.comLike what we are doing? Buy us a gin and tonic and help us keep going!InstagramFacebookTiktokYouTubeLisbon in 2 days–what we would do Things mentioned in this podcastTile Museum blog post and podcast episode  (day trips we loved)Bordalo II Art pageThanks to Everyone who has been so supportive!Special thanks to all of you who have listened, subscribed, followed us on social media and just took the time to say hello and tell us how much you enjoy our podcast and blog. YOU GUYS ARE THE BEST!!If you would like to sponsor our podcast, click here! We would appreciate it so much.If you would like to buy us a gin and tonic for our episodes, click here and donate as you wish.RESOURCES & LINKSSpecial shout outs to AL and Leanne of A Sideways Life that has given us so much help and support for the move. To Gal and Mayaan at Smoozitive with their love and support. Please check out their podcasts on Apple Podcasts A Sideways Life website and podcastSmoozitive website (if you are moving abroad, these women are experts and will help you out!) They even have a new app available that is fantastic!Support this podcast at — https://redcircle.com/wandering-works-for-us/donations

Lunar New Year celebration at the Maritime Museum in Greenwich - a large crowd of children and parents watch a Lion Dance performed by artists from China.  Recorded by Madeleine Sumption. Part of the Migration Sounds project, the world's first collection of the sounds of human migration.  For more information and to explore the project, see https://www.citiesandmemory.com/migration IMAGE: Sue Wallace at en.wikipedia, CC BY 2.0 , via Wikimedia Commons

This episode features Greg Murphy from Fugro, a world leader in providing geo-data consulting through mapping, modeling, and monitoring information about our planet and the structures built upon it. Greg is also Vice Chair on the Board at the San Diego Maritime Museum. In the conversation, Greg talks about the innovative future of blue technologies, the importance of ocean sustainability, and San Diego's potential as a blue finance capital. He discusses the concept of blue carbon, the Port of San Diego's proactive approach to sea level rise, and exciting developments in the local blue tech industry such as offshore wind energy and cell-cultured seafood. Greg also shares insights from the International Conference on Small Island Developing States and emphasizes the importance of nature-based solutions for coastal resilience.   Timestamps: [2:13] Greg discusses his background in the blue economy and involvement with the San Diego Maritime Museum and its importance in preserving maritime history. [7:07] Overview of Fugro's work and why it's relevant to coastal resilience worldwide. [7:37] Fugro is the world's leading geo-data specialist. [9:01] How Fugro supports the energy transition and creates a safe-liveable world using data. [10:01] How is the San Diego Bay looking when it comes to sea level rise? [12:20] Greg defines blue carbon and its importance in coastal ecosystems and climate change mitigation. [15:31] Why San Diego should become the blue finance capital of the world. [17:19] Why do we need blue finance? [18:24] How the Port of San Diego has supported blue tech so far. [20:00] Highlights of exciting developments in San Diego's blue tech industry, including offshore wind and cell-cultured seafood. [25:08] Oceanside's innovative “re-beach” program to address beach erosion. [26:47] The importance of resilience at the government level.   About C-3   Even before the California Coastal Commission or Environmental Protection Agency existed, Citizens Coordinate for Century 3 (C-3) was the environmental conscience of San Diego. Since that time, in part due to C-3's leadership in education, advocacy, and empowerment, a plethora of organizations have developed throughout San Diego County. These organizations specifically focus on promoting progressive values in architecture, urban design, land-use governance, natural resource management, sustainable economic development, climate change resilience, and social justice. As the field of allies has grown, C-3's role has evolved to provide a platform that promotes creating civic community.   Opportunities for Advocacy and Engagement: C3sandiego.org Maritime Museum of San Diego Fugro   Quotes: “I love the Maritime Museum of San Diego. The people and the culture of the organization are really what drew me in. The museum is unlike most museums, where we celebrate the everyday citizen.” — Greg [4:47] “For me, maritime history is human history. Many of us have a story, but it's also about the history of technology.” — Greg [5:51] “Maritime history is embedded into who we are as a people and who we are as a planet.” — Greg [6:33] “Our mission is to create a safe, livable world using data.” — Greg [10:02] “This whole idea of blue carbon is about converting these nature-based systems into bankable opportunities.” — Greg [15:38] “Get out in nature! Take a hike. Experience the beauty that we have around us here in San Diego. Visit the Maritime Museum. I think that's one way we can all build resilience for ourselves.” — Greg [27:13]

Aotearoa is the seabird capital of the world, home to about 90 species of the world's seabirds. Sentinel is an exhibition that combines science, photography, interactive video, sculpture and sound to invite you into the world of seabirds. Sentinel serves as an urgent call to action to protect seabirds and their environment from the threat of habitat loss and predators. Beth spoke with seabird scientist and conservation photographer Edin Whitehead about Sentinel and the threat towards seabirds. You can catch Sentinel at the Edmiston Gallery, Maritime Museum until October 27th, free with museum entry.

REPLAY on July 5, 2024 ORIGINAL AIR DATE Segment 3, July 29th, 2023 The Carolina Outdoors is now in session!  On this segment, host Bill Bartee, takes us to the county seat of Carteret County, NC.  Beaufort, NC, is spelled the same as a coastal town in SC with the difference being the pronunciation.  Beaufort, NC, is the fourth oldest city in the state (behind Bath, New Bern, & Edenton) founded in 1713 & home to the North Carolina Maritime Museum Beaufort (NCMMB). Christine Brin, Associate Education Curator for the NCMMB, joins the program to talk about the exhibits, events, & education opportunities that the Museum offers.  During the summer conventional and cane pole fishing classes are available to kids, enabling them to learn the a sport that they otherwise may not be introduced. Brin lets us know about the whaling exhibit & the traditions of North Carolina & whaling.  Many times the locals will name the whale, including Echo, who is on display at the Museum. Other popular exhibits involve Pirates.  In fact, the famed pirate Black Beard, grounded his ship the Queen Anne's Revenge in the nearby Beaufort Inlet. The opportunities during the summer are often on the increase due to the influx of tourists during the summer.  However, the Museum stays popular year round due to the programming and seasonal offerings. August brings a lecture series on female pirates, Ann Bonny & Mary Read, as well as another on the Hurricane of 1879. Brin mentions the event commemorating the Pirate Invasion of 1747, when the town was caught up in a battle against Spanish pirates. Christine Brin also describes one of her favorite events.  The Murder Mystery:  "Only Murders at the Museum" is taking place on September 1st, 2023.  Get your tickets while supplies last. Wardrobe for the host was provided by Charlotte outdoor store, Jesse Brown's, the Charlotte store Patagonia & the Charlotte dealer for Free Fly.  

Keri Bloomfield is a Kiwi mum and author living in Denmark. Today, she is taking Esben not only north of Copenhagen but also back in time. Just a short train ride from Copenhagen, they visit the house of iconic author Karen Blixen and the historic and Shakespearean city of Elsinore.Follow this link to find all the places we mention in the episode:www.visitcopenhagen.com/copenhagen/planning/podcast-insiders-guide-copenhagen-blixen-shakespeare-and-maritime-elsinore1:05 Rungsted Kyst Station2:30 Karen Blixen Museum Rungstedlund6:54 The Coast Line to Elsinore8:20 Værftets Madmarked10:30 Maritime Museum of Denmark14:00 Kronborg Castle15:07 Strandvejsristeriet16:48 gamle vej17:35 Sct Mariæ Kirke20:00 Elsinore Station

Thomas Point Shoal Lighthouse The Annapolis Maritime Museum and Park, or AMM, is devoted to teaching people about the area's maritime heritage and Chesapeake Bay ecology through exhibits, programs, and events. The museum is also the starting point for public tours of Thomas Point Shoal Lighthouse, a national historic landmark. Interviewed in this episode are Alice Estrada, the president and CEO of the Annapolis Maritime Museum and Park, and Bill Cogar, who is the curator of collections. Aboard the Annapolis Maritime Museum's traditional skipjack, the WIlma Lee The Chesapeake Bay Maritime Museum, in the town of St. Michaels, explores and preserves the history, environment, and culture of the entire Chesapeake Bay region. The museum is also home to the 1879 Hooper Strait Lighthouse. The guests in this episode are Suzanne O'Donnell, school age educator, and Marketing and Communications Manager Eric Detweiler. The museum's special programs for children and families are discussed. Hooper Strait Lighthouse Jennifer Anielski, librarian for the Mariners Museum in Newport News, Virginia, is the guest co-host.

This week focuses on San Diego's maritime heritage with Dr. Ray Ashley from the Maritime Museum of San Diego. As President and CEO, Dr. Ashley leads one of the most prominent institutions on San Diego Bay, recognized as one of the top three maritime museums globally. It includes one of the finest collections of historic vessels, including the oldest active ship, Star of India. In his talk with Jen, Dr. Ashley explains how the museum integrates San Diego's maritime past into the present day, highlighting both the economic and cultural contributions of the local maritime industry and the important role the museum plays in educating the public.   Timestamps: [1:50] Maritime Museum's role in educating people about San Diego's history and connection to the Bay. [2:58] The Museum's role in educating residents and visitors about the history of San Diego. [4:09] How the museum uses storytelling to inform and shape the future. [6:35] Cultural and economic significance of San Diego Bay. [9:13] Integrating human and environmental histories into exhibits to address problems. [11:30] More about the Rising Tides and Fragile Waters exhibits. [13:56] Providing access to the bay through historic sailing tours and sailing experiences. [15:32] The economic impact the Maritime Museum has had on the San Diego region. [20:40] Exciting plans for The Maritime Museum, including a new waterfront structure. [23:02] How can people get more involved?   About C-3   Even before the California Coastal Commission or Environmental Protection Agency existed, Citizens Coordinate for Century 3 (C-3) was the environmental conscience of San Diego. Since that time, in part due to C-3's leadership in education, advocacy, and empowerment, a plethora of organizations have developed throughout San Diego County. These organizations specifically focus on promoting progressive values in architecture, urban design, land-use governance, natural resource management, sustainable economic development, climate change resilience, and social justice. As the field of allies has grown, C-3's role has evolved to provide a platform that promotes creating civic community.   Opportunities for Advocacy and Engagement: C3sandiego.org Maritime Museum of San Diego   Quotes: “San Diego is what it is because of the Bay, and because of the maritime connections.” — Ray [3:17] “The sea is a resource that we use for recreation, fishing, trade, and defense, and we like to take care of it as best we can.” — Ray [3:52] “Ultimately, we do become the stories we tell.” — Ray [4:48] “Maritime Museum provides a simple organizing function for that information about how this giant cluster maritime enterprise came to be in the first place, and how it continues to function.” — Ray [18:00] "If there's a secret sauce that I think we share with other kinds of organizations like ours, our particular secret is the ships. And by connecting your life and their lives, you do move towards becoming the better version of yourself.” — Ray [22:17]

This time, we are back in San Diego, on the San Salvador, at the Maritime Museum, for our third SDCC live show of 2024!    Listen in and enjoy, or if you'd prefer to watch, visit our YouTube Channel, https://www.youtube.com/live/qc_tH229pfk?si=RMesWSCDEHIvpwCD!   The Parks and Cons San Diego Comic-Con (SDCC) 2024 YouTube Playlist may be found at: https://youtube.com/playlist?list=PLSEsm4FjWPkEms3lhlq_eyxDaHECihixE&si=S0p3Pb4_r43cVjm5   THANK YOU to all who support us on Patreon!  In particular, we want to thank our Omega Level Powerhouse, Super Soldier Powerhouse, Otherworldly Powerhouse, and Mutant Powerhouse Patreon Tier Supporters: Johanna A., Angela B., Jennifer B., Michael B., Steve C., Drew D., Rochelle D., Ted D., Mike E., Tim F., Yvette G., Jonathan G., Hailey K., Jason M., Susan O., Tom P., Amanda R., Joshua R., Albert R., Manuel S., Hendel T., Alyssa W., Adam W., Jamie W., Mark W., and our anonymous donor Please, consider joining The Parks and Cons Crew,  https://www.patreon.com/ParksAndCons! Can't make it to Storm Chasing, but interested in supporting our 10th anniversary event?  Click here for details on how you can help and receive a “thank you" gift!

What better way to appreciate Marquette than through its history? Hilary Billman, the Executive Director of the Marquette Maritime Museum discusses the museum's efforts to restore trust with the community after financial mismanagement, Hilary's journey from St. Louis to Marquette, and the challenges and successes of reviving the museum, including updates to exhibits and new additions like the opening of the second floor of the lighthouse for artifacts.Links:Marquette Maritime Museum Website: https://mqtmaritimemuseum.comMarquette Maritime Museum Facebook: https://www.facebook.com/mqtmaritime.museumSubscribe to our Email Newsletter: https://totalmichigan.com/join/Find us on Facebook: https://facebook.com/totalmichiganWatch on YouTube: https://youtube.com/@totalmichiganShow Notes:00:00 Introduction 01:03 Exploring Marquette Maritime Museum02:00 Hilary Billman's Journey to Marquette06:30 Challenges and Rebuilding the Museum12:05 Coming Back Stronger13:33 Exhibits and Artifacts at the Museum15:58 The Marquette Lighthouse18:28 Special Exhibits and Events24:09 Visiting the Museum and Final Thoughts

The epic journey begins! The Bowery Boys Podcast heads to old Amsterdam, the capital of the Netherlands, to find traces of New Amsterdam, the Dutch settlement which became New York.We  begin our journey at Amsterdam's Centraal Station and spend the day wandering the streets and canals, peeling back the centuries in search of New York's roots.Our tour guide for this adventure is Jaap Jacobs, Honorary Lecturer at the University of St. Andrews in Scotland and the author of The Colony of New Netherland: A Dutch Settlement in Seventeenth-Century America.Jaap takes us around to several spots within the old medieval city -- Centrum, including the Red Light District -- weaving through the canals and along the harbor, in search of connections to New York's (and by extension, America's) past.This year marks the 400th anniversary of Dutch settlement in North America, led by the Dutch West India Company, a trading and exploration arm of the thriving Dutch empire. So our first big questions begin there:-- What was the Dutch Empire in 1624 when New Netherland was first settled? Was the colony a major part of it? Would Dutch people have even understood where New Amsterdam was?-- What's the difference between the Dutch East India Company and the Dutch West India Company?-- To what degree was New Amsterdam truly tolerant in terms of religion? Was it purely driving by profits and trading relationships with the area's native people like the Lenape?-- The prime export was the pelts of beavers and other North American animals. What happened to these thousands of pelts once they arrived in Amsterdam?-- How central were the Dutch to the emerging Atlantic slave trade? When did the first enslaved men and women arrive in New Amsterdam?-- And how are the Pilgrims tied in to all of this? Had they always been destined for the area of today's Massachusetts?Among the places we visit this episode -- the Maritime Museum, the Rijksmuseum, Amersham's oldest building Oude Kirk, the Schreierstoren (the Crying Tower) and many morePLUS: We get kicked out of a cloister! And we try raw herring sandwiches.Visit our website for images and more information 

As part of Asian Heritage Month, media organization Halitube partnered with the Maritime Museum of the Atlantic in Halifax to host a mahjong learn-and-play event. Mainstreet's Alex Guye stopped by to talk to organizers and some attendees about their connection to the game.

Madeline Crispell, Curator of the Chicago Maritime Museum, joins Rick Kogan to talk about two new exhibits, the Lady Elgin disaster and Black sailor Bill Pinkney, both opening Friday night. For more information visit chicagomaritimemuseum.org.

Canada's second-ever marine protected area has just turned 20 years old and the Maritime Museum of the Atlantic is hosting a birthday bash for it on Saturday. The Gully is located 40 kilometres off Sable Island and is home to rare species of sponges, whales and other sea creatures. Ahead of the celebration, ocean scientist Trevor Kenchington joins host Jeff Douglas to talk about what can be found in waters.

Dianne Ballon Located in the historic shipbuilding city of Bath, Maine, the Maine Maritime Museum includes exhibits dedicated to the past, present, and future of Maine's storied waterways. For lighthouse buffs, there's an exhibit called “Into the Lantern: A Lighthouse Experience.” Opening this past February, the exhibit “Lost and Found: Sounds of the Maine Coast” is a collaboration between sound artist Dianne Ballon and the Maine Maritime Museum. Dianne Ballon (left) and Catherine Cyr recording a fog bell on the grounds of the Maine Maritime Museum Catherine Cyr The exhibit looks at navigational warning systems from buoys to foghorns, past and present. It investigates the idea of lost and found maritime sounds and invites visitors to reflect on how sound affects our individual and collective memory. Interviewed in this episode are Catherine Cyr, associate curator of the Maine Maritime Museum, and sound artist Dianne Ballon, who is the creative mind behind the new exhibit.

The USS Lucid was one of many “Aggressive Class” minesweeping ships that served the US Navy through the 50s, 60s and 70s. Amy's father, David Rajkovich, has been restoring the Lucid right here in Stockton as part of the Stockton Maritime Museum. David joins Wes and Amy on today's episode to talk about the history of this ship, why these minesweeping ships were built the way they were and how the restoration process has been going so far. David also discusses the Open House at the Maritime Museum on April 27th and 28th. Stockton Maritime Museum Register for the Open House! This Is Stockton Website This Is Stockton Instagram This is Stockton is part of the Destination Marketing Podcast Network. It is hosted by Wes Rhea, Amy Alpers, and Anthony Esteves and produced by the team at Relic. To learn more about the Destination Marketing Podcast Network and to listen to our other shows, please visit https://thedmpn.com/. If you are interested in becoming a part of the network, please email adam@relicagency.com.

John Faulkenbury, EVP of the Congressional Medal of Honor Society, and Colonel Barney Barnum, Medal of Honor recipient and Legacy Chair of the Congressional Medal of Honor Society, join “Good Morning BT” to talk about the Grand Re-Opening  of the Congressional Medal of Honor Museum at Patriots Point Naval & Maritime Museum, and how Bo & Beth with be joining them in Charleston for the all the festivities.See omnystudio.com/listener for privacy information.

In their fourth episode of All the Waves, Katie and Zondra explore some of the hidden treasures across The Northshore of Louisiana. They talk with Jamie from the Dew Drop, Jim from the Maritime Museum and Anthony from Bayou Lacombe Museum. Hear some unknown facts about these local institutions as the ladies from Visit the Northshore hold court once again.  

October 1, 2020 - Cathy Green, Wisconsin Maritime Museum

July 8, 2021 - Cathy Green, Wisconsin Maritime Museum

March 16, 2023 - Cathy Green, Wisconsin Maritime Museum

2024-03-08_after_further__02-29-24_Kevin_Cullen,_Wisconsin_Maritime_Museum

On this episode, a selection of listener ghost stories take us back and forth across North America, from Vancouver to Jacksonville to Oahu to Gettysburg and beyond!Story Time Codes:That's Just Bob (6:13)The Big Bang (15:40)The Jacksonville Sighting (24:00)The Maritime Museum (40:48)Easter Seal House (52:36)Gettysburg (59:34)Links:Blog post about sighting on O'ahu [Internet Archive]The Bigfoot Trap [movie]15 Things You Didn't Know About Bigfoot [movie]Full shownotes at www.ghoststoryguys.comOur Sponsors:* Check out Factor 75 and use my code ghoststoryguys50 for a great deal: https://www.factor75.com/Support this podcast at — https://redcircle.com/the-ghost-story-guys4724/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

Kelly Molson: Welcome to Skip the Queue, a podcast for people working in or working with visitor attractions. I'm your host, Kelly Molson. In this new monthly slot, Rubber Cheese CEO Paul Marden joins me to discuss different digital related topics. In this episode, we're discussing personalisation and what attractions can do to make their websites feel more tailored to their audience. You can subscribe on all the usual channels by searching Skip the Queue. Kelly Molson: Hello, hello. Welcome back to the podcast. Paul Marden: Hello again. Good, isn't it? Back here for a third time. Kelly Molson: It is good. You're lucky. Right, let's start the podcast as we do with this one. What attraction have you visited most recently and what did you love about it? Paul Marden: Yeah, I was pretty lucky the other day because I went to the National Maritime Museum, because I'm a Trustee of Kids in Museums and we had our Family Friendly Museum Awards and we held it in their lecture theatre at the Maritime Museum up in Greenwich. And I'd been to the Greenwich Museums before. I'd been to the top of the hill where the observatory is, but I've never been to the bottom of the hill, which is where Maritime Museum is. And so I'm just there with all the great and good of all of the museums around the country that have been shortlisted for the awards, which was brilliant. Paul Marden: But the bit that I really loved was that I was there in the daytime during the midweek, so peak school trip season, and it was just amazing to be in this place with all these school kids there doing their school trips, which is something I'm really passionate about, the value of those school trips. It was something that really got the kids lost out on when COVID hit and everybody was working online and then they went back to schools, but the schools had to be really careful about what they did and there were no school trips. That's such a magical part of being in primary school that they were just robbed of. So seeing all those kids in that amazing place was just wonderful. I got to rub shoulders with the great and the good. Paul Marden: I met some Skip the Queue alumni at the event as well, and I had a lovely cup of tea and a piece of cake in the cafe with our Project Manager, Becs. Did you imagine a better day? Kelly Molson: No, it's a perfect day. I was just thinking as you were talking about the school trips, it's like a rite of passage at school, isn't it, to be walking around a museum with a clipboard to draw a picture of it? Go and find X and draw a picture of it. I just got really vivid memories of doing that . Paul Marden: They were all just herring around, doing exactly that and loving life and buying their little rubbers in the shop and things like that. Kelly Molson: You should collect rubbers, kids. All the cool people do. Okay, I need to give a big shout out to National Trust. We are really lucky where we live. So we've got like a triangle of National Trust venues near us. So we've got Wimpole, Ickworth and Anglesey Abbey, all within like 25 minutes, half an hour, a little bit longer for Ickworth. Each one of them is incredible. They all have a different adventure. They've got great play areas, beautiful historic houses and beautiful walks. And we have spent a lot of time in the last two years at National Trust venues, walking, pushing the pram. But now Edie's toddling around, we're into the activity areas and all of them are phenomenal. Wimpole has just redone their outdoor play area, which we're yet to visit. Kelly Molson: We're just waiting for a dry day to get back over to that one. But it's just the membership. So I think the membership is such superb value for money. Paul Marden: It really is.Kelly Molson: I cannot speak more highly of it. It is such good value for money and we get 45678 times the amount of value from it every single year we have this membership, so much so that we gift it to people as well. Kelly Molson: We were really lucky. We got given some money for a wedding gift and we said, rather than think when people give you money, it's lovely, but you can put it in the bank and you forget about it. Or it just gets spent on stuff. And were like, “Right, if we get given money, we'll spend it on a thing and we can say we bought this thing with it.” And so that we bought the National Trust membership with it. Paul Marden: That's a cracking idea. Kelly Molson: Yeah, it was really good. Really good idea. But then it's such good value that we've then bought membership for my parents. Paul Marden: Really?Kelly Molson: Yeah. So I think it was like a joint. I think Father's Day and my mum's birthday are quite close together, so it might have been a joint one for that. They go and they go on their own and then they go and then they take Edie as well. And it's absolutely brilliant. So, yeah, well done, National Trust. Well done, Wimpole. Especially because pigs. Someone, the tiny person in my house, is very happy about pigs there. I don't mean myself, I mean Edie. And also, I just want to give a big shout out to one of the volunteers. I'm really sorry I didn't get the volunteer's name at Wimpole. He is one of the volunteers in the farm. Kelly Molson: I am a little bit frightened of horses. I think they're beautiful but really big. I saw an old next to the neighbour get kicked by a horse once. Paul Marden: You've literally been scarred for life. Kelly Molson: There's a block up there, but I'm a little bit frightened of horses. And there's a huge Shire horse at Wimpole who's a big old gentle giant. I think he's called Jack. But I am a bit frightened and I don't want that fear to rub off on Edie. And so I very bravely took Edie over to meet the Shire horse. But the volunteer was wonderful. This guy know told us loads of stuff about the horse and he was really great with Edie and she managed to stroke his nose and even I managed to stroke Jack's nose. So, yeah, thank you man whose name I didn't get. It was a really lovely experience and you helped put me at ease and my daughter at ease. So there you go. National Trust and the value of volunteers. Paul Marden: And National Trust volunteers, we've talked about this before. I've been to a couple that are local to me and they just tell the most amazing stories and they engage people in a way that to be so passionate about the thing that you care about and that you want to do that for free to help people to enjoy their experience is just amazing. And there are some, I mean, there are diamonds all over the place in all the museums and places that we visit, but there's plenty of them. When you work that Natural Trust membership, you get to meet a lot of volunteers, don't you? And they are amazing.Kelly Molson: Working it hard. Okay, let's get on to what we're going to discuss today. So we are talking about personalisation and what attractions can do to make their websites feel more personal. So this is an interesting one and I think that we've probably got to put our hands up and make a bit of an apology here. Very few people who took part in the 2023 Visitor Attraction Website Survey actually implement personalisation, but there's a lot of evidence that personalisation improves conversion rates. So there's some stats that I want to read out from the report. Only 6% of respondents personalised their website experience for customers, yet 85% of respondents thought personalisation was highly important. So, question for you, why do you think so many people think it's important, but so few are actually implementing it? Paul Marden: This is where we hold our hands up, isn't it? And we say, I think the answer to that is because we didn't ask the question properly. I've touched base with it. There was a very small set of people, as you say, 6% of people said that they were personalising their websites. But the language that we used in the question was a little bit confusing. And when I reached out to a handful of that 6%, they were like, "Oh, no, that's not what we thought you meant. What we thought you meant was that". So one person said to me, "You could personalise your experience at the venue by buying different things, not personalise the website experience." Yeah. And when you read the language of the question again with that answer in your head, it's obvious why they answered it in the way that they did. Paul Marden: So there's a lesson to be learned there about trialing the questionnaire, making sure that people understand what it is that we're saying and that we agree with the language of what we've used. The fact is, I think a lot of people didn't understand us. So the answers that we got back, the disparity, is clearly confusion based. But even if weren't confused, even if we had the data, my instinct is that there would be a big difference between the two. And that boils down to the fact that I think that personalisation is hard to do and that actually the reason why a lot of people aren't doing it is because it's hard and costly in some cases. But we need to get into the guts of that and understand why. Kelly Molson: Okay, so lesson learned for next year. We need to give more clarity over the questions that we ask. So thanks for the feedback, everybody. We will do that. What do we actually mean by personalisation then? Paul Marden: Yeah, that's a good question. I think that what we mean by personalisation is developing the website in a way that means that you show different contents to different audience members depending on different things. There's lots of different ways in which you can do that. There's a very simple perspective which is around not automatically showing different content to different people, but writing content for your different audiences and making that easily discoverable. It doesn't have to be technically complex. Paul Marden: Yeah. It's really about writing the right content for the right people and making it so that they can get from where they are to where they want to get to and get that right answer. Most of us do that intuitively. Most of us, when we're writing content as marketers, we do personalise the content to the end audience, even if we're not doing that in an automated way. Kelly Molson: I think with this, though, my interpretation of it is the next level onto that, which is, that's true personalisation, because I think those things, yes, that's a very simple way of looking at it, but that for me is not enough when it comes to how we answer this question. So it's the tracking behaviour and showing personal content that to me truly personalises an experience. I can think of things that we've done in the past in terms of tracking where someone tracking the IP of the person that's looking at the website and offering them up content that is in English, UK English or in American English for example. Paul Marden: Absolutely. So it could be about time of day, it's trite. I'm not going to convert somebody but saying good morning, good afternoon, good evening, based on where they are. We did another site a few years ago which showed videos of an experience in the daytime or an experience at nighttime, depending on when you were looking at the website, and then you could switch in between them, which was pretty cool. Kelly Molson: I like that. Paul Marden: Yeah. So you could do time of day, you could do location, like you say, interesting is understanding, building an understanding of somebody fitting an audience profile based on what they've looked at across the site, which gets a little bit creepy, doesn't it? If you're tracking and you use that tracking information without lots of care, you could look really creepy. But if you use it really carefully, then you can adapt the content of the site based on the more that somebody looks at the Schools section of your website and they look at news articles that are related to schools, maybe they're a teacher or maybe they're interested in running a school trip to your venue and you can adapt the recommendations that you make to them based on that understanding, that they show more interest in the educational aspects of what you're doing. Kelly Molson: So this leads us to really to what some of the benefits are. And ultimately, I think the more personalised the site is, the easier it gets for users to meet their needs. You're kind of getting them from the start to their goal quicker and hopefully makes their lives easier as well. Paul Marden: Yeah, absolutely. So I found some data. No, as you know, this came out of the report. Actually 80% of consumers. This was a stat that we pulled out in the report. Kelly Molson: It's from Hubspot. Paul Marden: Yeah. 80% of consumers are more likely to make a purchase from brands that offer a personalised experience. So from that perspective, personalised sites are more likely to convert. There was other stats that we didn't put into the report itself, Boston Consulting Group, found that brands that create personalised experiences, combining digital with customer data, so that the true personalisation you were talking about, increased revenue by 6% to 10%. That's pretty impressive. Kelly Molson: It is pretty impressive. But then that brings us to risk, doesn't it? And that kind of creepy aspect of this and whether it's. Is it okay, hon? Paul Marden: Yeah, I mean, the obvious one is privacy isn't know. We live in an age where people value their privacy and there's laws around that as well. So in the UK we've got GDPR, there are laws all over the world in relation to personal information and tracking somebody's behaviour around your site, what they do and what they look at and being able to associate that back to an individual themselves is definitely data that would be in the scope of the Data Protection Act in the UK and GDPR across Europe. So you have to be really careful about what data you're collecting, how you attribute it back to a natural human, and then what do you do to protect that data? Kelly Molson: And then you've got complexity of managing multiple sites, managing large volumes and multiple sources of data on top of that as well. Paul Marden: I alluded to that earlier on as my kind of. The reason why I think a lot of people don't do this is when you get into the true personalisation, when you're managing a website, there's a lot of content on there, you've got to think about what everybody needs. You got lots of people in the organisation wanting their content put onto the website. You're the editor and you're responsible for that thing. And then somebody says to you, "I think it's a bright idea. We've got twelve audiences and we want to have personalised content for all of those audiences.". And now you don't have one website to manage, you've got twelve websites to manage. Paul Marden: And when it goes wrong for one particular person, when the CEO is looking at the website and it shows them something really weird and they report it to the editor and the editor is like, “Yeah, how do I know what it was that went wrong? Because I don't have one website. I've got twelve websites that I've got to manage.” The level of complexity and the effort that you go into this, if you're not careful, if you're not doing this in a sensible way, it can become quite hard to manage and get your head around. Kelly Molson: I'm just thinking of the horror of trying to support that from an agency perspective as well. When you've got support tickets coming in and the support ticket from the client is. So this person is not happy because they've seen content that isn't okay for them or oh God. Paul Marden: Yeah, if not managed properly, you got this potential explosion of content. You've also got the potential for all of that personal data about the people that are going around the website to be trapped. So now you've got to manage a load of data in volumes that you'd never really thought of before. Where does the customer data come from? If you've got, do we want to show personalised information for people that are members? Where do we hold our membership information? Do we hold that in a CRM system? Okay, so now we need to plumb the CRM system into the website so the website knows if the visitor is a member or not. Do we show different information to somebody that is not a member but they have visited before or how do we know that? Paul Marden: Oh, we need to plumb in data from the ticketing system now. And this can be amazing. And that's how you arrive at that high conversion rate, is that you've enriched the experience with loads of knowledge about the person. It's not like somebody's walking into the gates of the place and you know nothing about them. All of a sudden they're walking into your website, they're interacting with your website and they're not just the same as everyone else, they're special and everybody wants to be special, but to get them to that special place you have to know a lot about them. It can be amazing when it's done well, but it's not trivial. Kelly Molson: So we always at this point, talk about who is doing it well. And this is a really difficult one. Tricky one, because ultimately we haven't asked the question properly in the survey. And because of the nature of personalisation, we don't know who's doing it. We don't know really. So what would be great is if you are an attraction, listening to this episode and you're out there and you are doing it well, we'd really love to talk to you. So we have these little slots that we have between Paul and I. We've got a load of things that we can talk about, but if there's an attraction out there that is doing personalisation really well, we can open up one of these slots for you to come on and have a chat with us and just talk about some of the things that you're doing. Kelly Molson: We'd love to hear some really good success stories for this and some case studies. So yeah, feel free to drop me an email and kelly@rubbercheese.com and let me know. So skipping over the fact that we've got no one to talk about who does it well. Hopefully we will soon. What are the steps that people can take? So what's the starting point? If you are thinking about personalisation, what does that journey look like? Paul Marden: Yeah, first of all, you need to understand the audience, don't you? Or the audience is. And just talking from our own perspective and our process that we follow, that's an early part of the kind of research that we do when we're building a new site is to dig into who the audience is and trying to understand them in as many ways as you possibly can. There's loads of stuff written about this online. There's some brilliant examples that I've looked at before far TfL, who share their audience personas and how much detail they've gone into understanding who the different people are that interact with the TfL website and what their goals are and what makes them special from the perspective of an attraction. You could think of families with young kids that are coming. Paul Marden: You could be thinking of maybe if you were a museum, the people that are running school trips, the teachers and so forth, that could be running it. Maybe the volunteers for your organisation or another audience member that you need to think about and understand who they are, what they look like in terms of their demographic information, the way they think and what they do and how they interact with the world, markers that you could use to be able to help target that. So figuring out that audience persona for each of the people that you want to target, I think, is a crucial job.Kelly Molson: Definitely the starting point. And sometimes that's done internally and sometimes we support with that externally. I think then you have to kind of think about the tools that you've got, what is available to you and how you can use them. And we focus on three main ones at Rubber Cheese, don't we? Paul Marden: Yeah, absolutely. So we focus on WordPress, Umbraco and HubSpot. And it's interesting because each of them have different functionalities in terms of personalisation. And it's been weird, isn't it, to try and think about the tool before you think about what you want to do, but really it's about not trying to put the cart before the horse. If you know what the tool can do, then you can figure out how you can use it. Kelly Molson: Yeah, and I think from a cost perspective as well, it's thinking about what you already have in place that you can manipulate rather than starting from scratch. Paul Marden: HubSpot is a good one to talk about because straight out of the box it's the most capable in terms of personalisation. And it's a bit obscure because a lot of people think of HubSpot as being a CRM package. They don't think of it as being a content management system website tool, but it has that functionality and that's kind of evolved over the last five years into a fully formed content management system.Paul Marden: But because you've got this bolted together CRM and content management system, they've obviously spotted that an opportunity for them and they've put those two things together. And so straight out of the box you can build out personalisation, you can create these what they call smart rules. To say in this section, I want to show this content dependent on this particular factor. So that's pretty awesome to get that straight out of the box I think. Kelly Molson: I struggle to get my head around that just because I do view HubSpot as our CRM. I'm in it constantly. It's my source of truth for all of my clients and networking contacts and suppliers. It's where my sales pipeline is. I can't get my head around it. It's a content management system as well. Paul Marden: Completely. But you can think of, when you're building out a website and it doesn't have to be built out in HubSpot itself. Sorry. In HubSpot's own content management system you can still do a lot of this using their CRM system bolted onto other content management systems. But you can create contacts as somebody becomes a real person. Then you could create that contact inside HubSpot and use the knowledge about that person on the website. You can use the deal functionality inside HubSpot to track when somebody has bought tickets for a place and when they've actually completed the deal. You end up with lots and lots of data going through HubSpot when you do all of that order information going through there. Paul Marden: But that's how you enrich it with the ability to target your existing customers with different content to prospective customers that have never bought from you before. Kelly Molson: What about Umbraco and WordPress? Because this is not something that they do like out of the box. Is it off the shelf? Paul Marden: No, absolutely. So Umbraco doesn't have it straight out of the box. There is a really capable personalisation system called uMarketingSuite which you can buy. It's like annual subscription product that bolts into Umbraco itself. It's been built so that when you're in there and managing all of your audience personas and the content that you want to adapt, it's all in that one package. So once you've got it in there, it does feel like it's all Umbraco because it's been designed in a really neat way. The challenge is you've got to buy it. It's a paid for add on, but the benefit that you get is well worth the investment. But it's not a cheap investment to make in that tooling. And also there's elements of the site needs to be built with that in mind. Kelly Molson: You can't just plug it on at the end and hope for the best. You've got to think about that long. Paul Marden: No, it's not a plug it on. You can retrospectively add it into a site. Yeah, but it will probably cost you more to add it afterwards than if you'd have thought about it at the beginning and done it. So it definitely can be added on later on. But if you think about it in advance and you do it all at the same time, the total cost of the project will probably be lower. Kelly Molson: Okay, so that's a good one to think about. If you are planning new website projects for the new year, you are really happy with the Umbraco platform. There's something to have a conversation around that. And then WordPress plugins. Paul Marden: Exactly. So as with everything WordPress related, hundreds of people have solved this problem. So there are lots and lots of plugins out there. There's a couple that I would mention that came up when I was doing some research around this. There's one called if so dynamic content. There's one called Logic Hop, both of which enable you to adapt your content based on certain rules that you define. So, pretty much like the smart rule functionality that's in HubSpot, you can achieve that natively inside WordPress once you add these plugins. And the cost of those plugins was negligible. Yeah, you're talking under 100 quid for a year worth of setting that up. Kelly Molson: Well, that's good to know. So what are we talking about in terms of budgets for stuff then? So there's effort involved in understanding your audiences first. So that's going to be something that you talk to your agency or you bring in an external or you do internally. You carry out your persona work, you really understand who your audience is. That cost is really variable. It could be workshop based. You might have all of this information internally anyway that you just kind of need the time to pull it all together. Paul Marden: Yeah, absolutely. And you can imagine that could be a day's effort to just pull together a few things that already exist. It could be several weeks worth of effort spread over a longer period of time. I was having a chat with Matt, our Creative Director, about this the other day and literally just scribbled on a piece of paper. But he was like, “Paul, you need to understand this.” At the one end of the spectrum you could spend a little time researching this stuff. At the other end of the spectrum you could spend a lot of time. And what do you get when you go in between the two? You make less assumptions the further down the road you go. So if you can deal with kind of a minimal research and making some broad assumptions, then that's a sensible thing to do.Paul Marden: But if you want the confidence of knowing that you're not making too many assumptions and there's lots of data underlying the things that you're saying, then obviously you need to invest more effort into that research to be able to find that out. Yeah, kind of obvious, but it helped when you drew me that kind of framer. Kelly Molson: So let's look at the tools then. So let's do HubSpot. We talked about HubSpot first. What's the cost involved in that? Because my assumption, I mean, I've used the free version of HubSpot for years. There's a paid version of HubSpot. My assumption was the paid version of HubSpot was really expensive. Paul Marden: So costing HubSpot is a complex thing because there's lots of different variables involved. There's lots of features. The more features you add, the more it costs. But in order to do this personalisation you need a pro version of their content management system and you're looking at about 350 quid a month to be able to do that. So what's that, about four and a half, 5000 pounds a year to buy that in? That is not just for that feature, that is for the whole of that HubSpot content management system and all of its hosting included as well. And it is top grade, highly secure or highly available infrastructure that you get bolted in that. So the cost of personalisation is not just the 350 quid a month, that is, the all in to get that pro package is 350 quid a month. Kelly Molson: And then there'll be dev costs on top of that to implement it. Paul Marden: Yeah, to a certain extent, actually a lot of the personalisation, because it's core to HubSpot, you can achieve a lot in a normally designed and built HubSpot site and then just manage the content in that. So let's say, you've got a panel where you want to show a particular piece of content that says, "Hey, you're back again." Because you're a returning user, you wouldn't necessarily need a developer to be able to make that available to you. Those smart rules would be built in by the content management system. So there's obviously going to be things that you want to do that. You will need to have a developer to be able to do that. Kelly Molson: You need someone that understands logic. This is not a job for me. Paul Marden: Well, in the right hands, you don't need a developer to be able to do a lot of the personalisation in HubSpot. Kelly Molson: All right, what about Umbraco? Paul Marden: Yeah, there are some free tools. There's something called personalisation groups. But if you want to go for uMarketingSuite, which I think is where you're getting into, really see it would be a proper personalisation territory with lots of great functionality, you're looking at about 400 quid a month for the package to be added into your Umbraco instance. So that's not comparing apples with apples when we look at the HubSpot cost, because that was an all in cost for the whole of the platform for HubSpot. Whereas for Umbraco uMarketingSuite is 400 quid a month to add it to your instance. And that depends on the amount of traffic on your site that does vary. Kelly Molson: And then WordPress is cheapest chips in comparison. So plugins, you're looking at costs of around about 150 pounds per year depending on what one you go to. Obviously you've either got somebody internally that can integrate that for you or you've got your dev costs on top of that. But if you've already got an existing website in WordPress, then actually could be something relatively inexpensive that you could start to try out. Paul Marden: Yeah, absolutely. And then on top of that you've got other personalisation systems that you could plug into any of these systems with your kind of Lamborghini style sets of functionality. These are starting costs for the packages we're talking about. Yeah, we're talking 150 quid a year for WordPress, but that would be basic personalisation. Kelly Molson: Yeah. Okay, good chat. So just to reiterate what we said earlier, sorry, we were idiots about the question and of course some confusion. Apologies, we'll do much better next time. But now you've listened to this episode, if you do have a story to share and you are doing some really interesting things, we would love to give you the platform to share that. So do drop me a line, kelly@rubbercheese.com and we will make that happen. All right, great. Same time next month. Paul Marden: Awesome. Kelly Molson:  Thanks for listening to Skip The Queue. If you've enjoyed this podcast, please leave us a five star review. It really helps others find us. And remember to follow us on Twitter for your chance to win the books that have been mentioned. Skip the queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. You can find show notes and transcriptions from this episode and more over on our website, rubbercheese.com/podcast.

Samantha Sauer of the Maine Maritime Museum in Bath, Maine discusses experiential learning and the role of her museum. This interview was conducted during the 2023 McMullen History Symposium at the US Naval Academy

Friday, October 27th, 4pm-6pm:  Pumpkin Painting Party at Al-Van Humane Society Adoption Center featuringan apple dipping bar, popcorn, and other goodies. Entry fee is a monetary donation of your choice, or a bag of food or litter from our wish list.  Friday, October 27th, 4pm-6pm:  Spooktacular at the Maritime Museum. We love to partner with our other non-profit friends! You have two fun events to celebrate Halloween. Saturday, February 17th:  2024 Fur Ball at Black River Barn! Save the Date! Get ready to disco the night away!! More information is coming soon! Wish List: Puppy Milk Replacement Non-Clumping Clay Litter Purina Puppy Chow Purina Kitten Chow All donations can be dropped off at our adoption center during open hours, or shipped directly from our Amazon or Chewy wish lists. Links can be found at al-van.org/wishlist. See omnystudio.com/listener for privacy information.

Tom Kastle and Barry Butler join Rick Kogan to talk about the Chicago Maritime Museum’s annual festival that they are cohosting on October 26th. For more information, visit chicagomaritimemuseum.org.

The Chesapeake Bay Maritime Museum campus (courtesy of Chesapeake Bay Maritime Museum.) The Chesapeake Bay Maritime Museum in St. Michaels, Maryland, explores and preserves the history, environment, and culture of the entire Chesapeake Bay region, and makes this resource accessible to all. The museum's collections include historic watercraft dating back to the 1860s, maritime paintings and prints, ship models, a Chesapeake region folklife collection, and a dozen historic vessels still afloat on the Chesapeake Bay. Hooper Strait Lighthouse (courtesy of Chesapeake Bay Maritime Museum.) The museum is also home to Hooper Strait Lighthouse. Constructed in 1879, it was once one of the bay's famed screwpile lighthouses. After its automation in the 1960s, the Coast Guard considered destroying the structure. With support from the Historical Society of Talbot County, the Chesapeake Bay Maritime Museum stepped in to save the lighthouse. It was moved to shore and arrived at its final home on November 9, 1966, and it opened to the public in the following year. Pete Lesher (courtesy of Chesapeake Bay Maritime Museum.) The guest in this episode, Pete Lesher, is the chief historian and ambassador at large for the museum.

The Door County Maritime Museum in Sturgeon Bay features the 10-story Jim Kress Maritime Lighthouse Tower. The Door County Maritime Museum in Sturgeon Bay, Wisconsin, is dedicated to showcasing the area's rich maritime roots. The museum's exhibits spotlight fishermen, ship captains, skilled craftsmen, inventors, and lighthouse keepers, among others who have contributed much to the area for centuries. Under the same management is the Death's Door Maritime Museum in Gills Rock, which traces the area's commercial fishing tradition. Among the museum's most popular offerings is the Door County Lighthouse Festivals that are held each spring and fall. The festivals include tours that highlight all 11 of the lighthouses of Door County and three additional lighthouses to the south. Sam Perlman In addition, Cana Island Lighthouse, built in 1869, is owned by Door County and managed by the Door County Maritime Museum. Visitors are taken across a causeway to the island via hay wagon, and tours include a sweeping view of Lake Michigan and the Door County peninsula. Sam Perlman, Deputy Director and Development Manager for the Door County Maritime Museum and Lighthouse Preservation Society, Inc., is interviewed in this episode. Averie Shaughnessy-Comfort, executive director of Presque Isle Lighthouse in Pennsylvania, co-hosts. Cana Island Lighthouse, USLHS photo by Dan Reis.

Margaret O'Shaughnessy, CEO and Founding Director of Foynes Flying Boat & Maritime Museum

Scott Mather with Morro Maritime Museum shares tales of the deadliest peacetime US. Navy disaster off the Santa Barbara coast, September 8, 1923.

San Diego Maritime Museum's Spanish Galleon scheduled to visit Morro Bay Maritime Museum. Join Larry Newland as he shares details of the historic visit.

Segment 3, July 29th, 2023 The Carolina Outdoors is now in session!  On this segment, host Bill Bartee, takes us to the county seat of Carteret County, NC.  Beaufort, NC, is spelled the same as a coastal town in SC with the difference being the pronunciation.  Beaufort, NC, is the fourth oldest city in the state (behind Bath, New Bern, & Edenton) founded in 1713 & home to the North Carolina Maritime Museum Beaufort (NCMMB). Christine Brin, Associate Education Curator for the NCMMB, joins the program to talk about the exhibits, events, & education opportunities that the Museum offers.  During the summer conventional and cane pole fishing classes are available to kids, enabling them to learn the a sport that they otherwise may not be introduced. Brin lets us know about the whaling exhibit & the traditions of North Carolina & whaling.  Many times the locals will name the whale, including Echo, who is on display at the Museum. Other popular exhibits involve Pirates.  In fact, the famed pirate Black Beard, grounded his ship the Queen Anne's Revenge in the nearby Beaufort Inlet. The opportunities during the summer are often on the increase due to the influx of tourists during the summer.  However, the Museum stays popular year round due to the programming and seasonal offerings. August brings a lecture series on female pirates, Ann Bonny & Mary Read, as well as another on the Hurricane of 1879. Brin mentions the event commemorating the Pirate Invasion of 1747, when the town was caught up in a battle against Spanish pirates. Christine Brin also describes one of her favorite events.  The Murder Mystery:  "Only Murders at the Museum" is taking place on September 1st, 2023.  Get your tickets while supplies last.     Wardrobe for the host was provided by Charlotte outdoor store, Jesse Brown's, the Charlotte store Patagonia & the Charlotte dealer for Free Fly.  

Our mini-series on the maritime history of Australia continues with a tour of the Queensland Maritime Museum in Brisbane. Dr Sam Willis explores the museum with volunteers and local historical experts Kasper Kuiper and Keith Boulton. We explore the museum's extraordinary collection of ship models including the Orion (1934), Otranto (1925), Orcades (1947) all of the Orient Steam Navigation Company; immigration to Australia; wrecks off the coast of Queensland and the navigational dangers of the Great Barrier Reef; the Queensland Government's paddle ship Lucinda; the skiff Fury (1939) and the champion racing boat Estrellita (1951). Hosted on Acast. See acast.com/privacy for more information.

Artist Duke Riley has turned trash into a medium, like clay or paint, and an indictment.  His exhibit DEATH TO THE LIVING, Long Live Trash will run through April 23, 2023 at the Brooklyn Museum of Art.