Podcasts about use feedback

I got hit with a sucker punch, Podsters and here's what happened. I threw a curveball at a trusted colleague by asking him to share the unfiltered truth with me about how I'm perceived by a specific group of people. I asked him, thinking that I knew the answer.  Hey, I'm self-aware.  I know my faults; I know where I need to improve and I'm already working on myself!  Lucky for me, my buddy didn't sugarcoat it.  And while his response was not what I was expecting, he did me a huge favor by giving it to me straight.   I now know exactly what I'm facing as I work towards changing these perceptions. Imagine if I hadn't asked. I could've been living in la-la land, thinking everything's great, my message is crystal clear, people know who I am and continuing on with that same narrative.  While out there, people were making assumptions about me and my messaging was NOT resonating.   Ouch. Think about your career and your goals.  Are you skipping the uncomfortable feedback? Are you assuming (like I did) that you've been doing this so long, people MUST know the real you? IGNORING YOUR BLIND SPOTS IS A CAREER DERAILER. When you receive feedback that's hard to hear or that you weren't expecting – two things can happen.   One, you hear a real truth and you can then own it, address it, and come back stronger. Or two, what you're hearing is a perception and they are seeing you through their own reality. Their truth.  Which may be very different than yours.  Manage that perception, and you're in the clear. But remember, their perception is their reality, not necessarily yours. Not so easy.  Here's how you can overcome a perception: Debunk the idea or have an open conversation.  Thoughtfully and unemotionally address the assumptions (even if they are incorrect) and if someone's dodging your olive branch, don't stress. You made the effort. You took the high road.  And if and when that negative feedback resurfaces - you can remain confident in who you are because you know you did the right thing. Bottom line? Embrace the feedback, whether it's legit or not, because knowing how people perceive you is your golden ticket to accessing your next level. No one grows by only looking at the good things – we grow by understanding and embracing our imperfections. ⁠Apply to Work with Nancy 1:1 by Clicking HERE⁠ --- Send in a voice message: https://podcasters.spotify.com/pod/show/nancy-medoff/message

In episode 475, Megan chats to Jacqui Wormington about how our community's purpose and core values should form the foundation of our actions. Jacqui started food blogging around 3 years ago as a hobby and got more serious last year. At first, it was to hold herself accountable for being vegan and sharing the food she loves to create with people. Jacqui has always loved online communities. She has enjoyed creating a safe space for people to learn about the vegan lifestyle, while also connecting with like-minded people to share more about each other than just food. In this episode, you'll learn how to identify the values and purpose of your community so that you can choose the right platform, create valuable, relatable content and build personal relationships with your readers. - Select the social media channel that best SUITS your TARGET AUDIENCE and content type. - Regularly share CONTENT that aligns with your community's INTERESTS and VALUES. - How can you PARTICIPATE in conversations within your COMMUNITY to keep them ENGAGED? - BOOST ENGAGEMENT by encouraging your community members to CONTRIBUTE their content. - How can you EMPOWER your community members? - Use FEEDBACK from your community to understand their NEEDS and IMPROVE your content. - Go beyond the screen and BUILD personal RELATIONSHIPS with your community members.  - Show that you genuinely CARE about their SUCCESS and WELL-BEING. Connect with Jacqui Wormington Website | Instagram

w/ John Barrett...   Everyone in an organization needs supportive feedback to help improve their performance. Looking to elevate your team? It's time to introduce a framework and a playbook for accountability using encouragement and correction.    How can leaders create a culture where people can grow and make a difference?   ◈  Guest John Barrett brings insights from his masterclass on The Guardrails of Accountability available now at The Sales Hunter University.   

Want to spend time with Keeler, Pete, MF, and like-minded gym owners in Philadelphia? To learn more and claim one of *only 5 seats* available for non-US members for our next retreat in September, click HERE. Learn more about BFU: Learn about the Unicorn Society Pick up a copy of Mark's Book Check out Mark on YouTube Follow us on Instagram

Visit: https://www.platformlaunchers.com/ If you're a podcaster, writer, blogger, YouTuber, or social media user, you've got a message that you're passionate about sharing. What if you were able to do that full-time and reach more people than ever before? Platform Launchers is a supportive and interactive coaching community that will help you develop your online platform, share your message in new ways, build a strong relationship with a loyal audience, and earn a full or part time income from the content you're creating. Our approach is systematic, community-based, and will help you get results. Let's work together!

In this episode I continue my discussion with retired Navy Master Chief and creator/producer of the Don't Give Up the Ship Podcast on the importance of empathy as a leadership skill. This episode was inspired by a Forbes article titles, "Empathy Is The Most Important Leadership Skill". This episode reinforces several other Cutlass Podcast episodes including "How to Be a Better Listener", "How to Use Feedback to Avoid Being a Bosshole", and "Are You An Ambassador of Goodwill or Hostility?" --- Support this podcast: https://podcasters.spotify.com/pod/show/paul-kingsbury03/support

In this episode I'm joined by retired Navy Master Chief and creator/producer of the Don't Give Up the Ship Podcast to discuss the importance of empathy as a leadership skill. This episode was inspired by a Forbes article titles, "Empathy Is The Most Important Leadership Skill". This episode reinforces several other Cutlass Podcast episodes including "How to Be a Better Listener", "How to Use Feedback to Avoid Being a Bosshole", and "Are You An Ambassador of Goodwill or Hostility?" --- Support this podcast: https://podcasters.spotify.com/pod/show/paul-kingsbury03/support

facebook group  https://www.facebook.com/groups/lesmillionnairesdesdiamants/               For ticket for   a conditionning program https://les-millionnaires-des-diamants.square.site/             Follow us live every morning at 8h on Podbean ou joint us on the zoom 855-142-156    

In this episode of the Becoming HeadStrong podcast, Kristina talks all about feedback. Feedback comes in many shapes and forms from different people,including ourselves, and in different ways. We have complete control over the conversations we have with ourselves regarding the feedback we get. Listen along with Kristina to becoming the best version of ourselves using feedback from others!

Providing feedback, as a personal trainer, for your clients can often be a delicate balance. In this “NASM-CPT Podcast,” host, and NASM Master Instructor, Rick Richey explores this topic in great depth. He'll share stories and provide details why he's a low feedback trainer after the early phases of training, when is the right time to cue, performance bandwidth limits, and several other helpful tips to help enhance your personal fitness career. Did you hear? The most trusted name in fitness is now the most trusted name in sports performance nutrition. Become an NASM Certified Sports Nutrition Coach and optimize performance and recovery. https://bit.ly/3vLT3b2

In this episode, I share my daily reflection posted on Twitter @bryoncar, from Oct 24-28, 2022 I reflect on these podcast episodes from my listens on the: 24th: MyPITA, BCEDL & Coffee with Tom Schimmer; The EdTech News Brief E12 "The Canva Visual Worksuite, Canva Docs, Canva Websites, Google Docs Summaries, and Book Creator Comments"; Got Teched Bonus Episiode from Teacher Better Conference 2022 "#TeachBetter22 Recap with Phil Strunk and Others" 25th: The Tom Schimmer Podcast E87 "Dear Society | Dawn Harris | Reassessing 'Big Rocks'"; Who is YOUR Bruce? 27th: Got Teched E123 "17 EdTech Tools to Get Ahead of 2023 (Part 2)" 28th: The Inspired Teacher E49 "Seek & Use Feedback"; The Inspired Teacher E50 "Adapt to the Character of Those Around you"; The Inspired Teacher E51 "Set Your Goals High"; The Inspired Teacher E452 "We're All Going to Mess Up"; The Inspired Teacher E53 "Don't Waste Your Time"; ----------------------------- Track: Know Myself - Patrick Patrikios ( NoCopyrightMusic ) | My Audio Library | Background Music Bumper: The Inspired Teacher with Mike Brilla --- Send in a voice message: https://anchor.fm/freshairatfive5/message

Helen is a highly experienced recruitment professional with in-house and agency expertise. She is passionate about talent acquisition, career advice and development, employer branding, creative candidate sourcing, and anything recruitment-related. Candidate feedback and experience are high on Helen's agenda, and this is our topic for T&G. We covered: Why feedback is still an underemphasised element of hiring processes Where recruiters and TA's go wrong typically when it comes to feedback How a candidate rejection can still lead to maintaining and growing your talent pool The role of automation and how it can be used to improve candidate experience The art of positive rejection How to use feedback from candidates to impact our overall service Contact Helen here - Helen Murdoch If you like what you hear then join us for Talent & Growth live on Wednesday, October 19th; just click for tickets! Talent & Growth Tickets, Wed 19 Oct 2022 at 18:00 | Eventbrite

In this episode of Art of the Kickstart, we spoke with Eric Kurbanov, founder of RKIN and creator of U1. When Kurbanov realized how much bottled water he'd been consuming, he set out looking for a better way. His research showed him how inherently unsustainable and unhealthy bottled water was. Eventually, he created  U1, a 4-in-1 reverse osmosis water purification system. With a preexisting customer base and ten years of customer feedback, Kurbanov launched his Kickstarter campaign. Listen to learn how U1 turned into a top crowdfunding campaign in an industry that is slowly becoming more popular. Short on time? Here's what we talked about. With U1, RKIN created a first in the industry system of water purifiers and filters. U1 eliminates the need for external water lines and hookups and delivers purified water through reverse osmosis. Many people buy bottled water without ever considering its many problems, including unsustainable packaging, BPA in materials and contaminated water. The more Kurbanov learned, the more convinced he was of the need for a product like U1. Every crowdfunding campaign relies on trust, and Kurbanov and his company leveraged 10 years of trust when creating and launching U1 on Kickstarter. U1's Kickstarter campaign is in the top 4% of all successful crowdfunding campaigns, having raised more than $100K. The team was prepared for the campaign and had preexisting customer trust, but running a top crowdfunding campaign presented unique challenges. Links U1's Kickstarter Campaign RKIN Note: As an Amazon Associate, Art of the Kickstart may earn a commission from qualifying purchases. Sponsors Art of the Kickstart is honored to be sponsored by ProductHype, the leading crowdfunding newsletter. Publishing weekly, ProductHype showcases five of the best, most innovative and exciting crowdfunding projects in an absurdly unique way. Their audience of more than 300,000 crowdfunding fans regularly back featured products and eagerly awaits the newsletter to learn about the new ideas that creators are bringing to market. Learn more about having your project featured in ProductHype, or join the HypeSquad today! Transcript View this episode's transcript Roy Morejon: Welcome, entrepreneurs and startups, to Art of the Kickstart, the show that every entrepreneur needs to listen to before you launch. I'm your host, Roy Morejon, president and founder of Enventys Partners, the world's only turnkey product launch company. From product development and engineering to omnichannel marketing, we've helped our clients launch thousands of inventions and earn more than $1 billion in sales over the past 20 years. Each week, I interview a startup success story, an inspirational entrepreneur, or a business expert, in order to help you take your launch to the next level. This show would not be possible without our main sponsor ProductHype, the weekly newsletter that goes out and shows you the best inventions that just launched. Make sure to check out producthype.co and join the hype squad. Now let's get on with the show. Roy Morejon: Welcome to another edition of Art of the Kickstart. Today I am super excited again, because I am speaking with the founder of RKIN Water Systems, which is currently active on Kickstarter, but maybe for the listeners will be on Indiegogo InDemand, but definitely on their website. I'm speaking with Mr. Eric Kurbanov the founder of RKIN. Eric, thanks so much for joining us today on Art of the Kickstart. Eric Kurbanov: Thank you. We're excited to be here. Roy Morejon: Super excited to speak with you, because I think water is something we all need to survive, right? And I am always surprised, one, with just water inventions and ways to purify water and the problems that are out there in the world. So, for one, I'm really excited to just talk about your product, but first, if you would, for the audience's sake,

In this episode, Carolyn Saunders, former senior vice president, Consumer & Small Business (Retail), International Banking, for Scotiabank and current Bain external advisor, and Rob Markey discuss how enhancing relationships with customers and prioritizing frontline employees' learning opportunities builds rapport vs. merely building up scores. If you'd like to provide feedback on the show, please fill out our survey here. If you'd like to learn more about Carolyn Saunders, you can find her on LinkedIn.

Why should we have a customer service function in the business, and what's the point of not using the data that you get from conversations with your customers?

In this episode, David talks about receiving a 1-star review and why he is not viewing it as a negative thing and why you shouldn't either if it happens to you too. KEY TAKEAWAYS 1-star reviews hurt. Shying away from them and not engaging to find out why can potentially harm your business. If you're solving a problem, the more meaningful the problem, the more people who have that problem, the more successful your organization can be. Usually, people who avoid online feedback tend to also do this in their personal lives. Good or bad reviews are free market research. BEST MOMENTS ‘If you shy away from online reviews…you are not going to get this input into your business.’ ‘If you get a 1-star review in any part of your life, it is a gift.’ ‘Put yourself out there, make a difference to someone's life today.’ ABOUT THE SHOW People with purpose make a difference. Imagine a world where more people can just get their purpose out of them, into a plan and then actually make it happen. What a world that would be - People everywhere finding meaning and harnessing that to bring inspiration and energy to each and every day, changing lives for the better. But no one ever achieved anything on their own - we all have something unique to bring and that means we all have to play our part - if we want to go far we have to go together and lead or serve towards a vision of the world we want to see. Everyone has a story to tell, and this show is where these stories come to life. ABOUT THE HOST David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs, and multinational corporations on strategies for service excellence, leadership, and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference. ARTWORK CREDIT Penny Roberts - https://www.instagram.com/penpennypencils CONTACT METHODS LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat/ Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose Instagram - https://www.instagram.com/davidcroberts_/ Clubhouse - https://www.clubhouse.com/@davidcroberts?utm_medium=ch_profile&utm_campaign=MBv1ubya1-oOBXc_uQKFHw-46334See omnystudio.com/listener for privacy information.

WHAT WE COVER: The way we approach feedback determines whether that feedback strengthens us or tears us down. In this episode, we: Define feedback and its purpose in strengthening our connection to ourselves. Differentiate the types and sources of feedback so you know how to approach each. Share specifically how to use feedback FOR you, not against you. You'll leave this episode knowing how to make feedback your tool that works for you and helps you connect with you. 1:1 COACHING: If you are ready to make bold moves as you do your work, your way (with soul!), then it's time to join me in 1:1 coaching. The price will be increasing in January, so if you want in on the 2021 rate, then send me an email at Lisa@beliefseed.com before the New Year to let me know you're ready to get started. SOUL-FILLED SELF CONFIDENCE GROUP COACHING PROGRAM: Learn more and enroll here: https://www.beliefseed.com/group-coaching This month-long program kicks off in January and teaches how to tap into your self confidence at the soul level. It contains weekly group coaching sessions, daily action steps and content videos, and a special kick-off coaching call. As an added bonus, the sooner you enroll, the sooner you get support! ABOUT LISA: Lisa Philyaw, M.S. in Industrial-Organizational Psychology and Certified Life Coach, is an expert career and life coach. She takes a soul-focused, heart-led approach to helping her clients tap into their own innate wisdom. Through coaching with Lisa, clients learn to embrace all of who they are and show up to do their work in a way that is genuine and feels good.

Being in a position of leadership comes with its own unique challenges and demands. You strive to be better and do better, but to do that you must first look within *as well as* around you.   Tune into my chat with Tomasha Suber @tomashasuber, Leadership Development Coach, as we talk about how we as leaders can effectively request, receive, & understand the feedback of those around us & leverage it on our path to continued growth & success!   ⚡️ Distinguishing between feedback & criticism ⚡️ Developing personal awareness around your own weaknesses ⚡️ How to seamlessly incorporate feedback loops into your process ⚡️ How to support your clients in providing feedback that can help you grow & improve   DM us @coachesandcompany or leave a comment below with your thoughts, how you enjoyed the interview, & any follow up questions you have! We wanna hear from you!   You can learn more about Tomasha at the links below: www.instagram.com/tomashasuber www.tomashasuber.com  

Feedback with Dr. Lisa Leggio Participants Jameson Kenerly (MS4) Jessica Davis, DO Lisa Leggio, MD Zachary Hodges, MD Peer review by Dr. Andy Albritton and the MCG Pediatric Podcast Committee About our guest: Dr. Lisa Leggio is a professor of pediatrics here at the Medical College of Georgia and a practicing general pediatrician at the Children's Hospital of Georgia. She is the director of the pediatric clerkship which is commonly voted as a favorite rotation by our medical students. Individually, she is a very successful medical educator and has been recognized as the educator of the year multiple times here at our institution. Learning Objectives: After listening to this podcast, learners should be able to: Recognize and overcome barriers to giving feedback Recognize and overcome barriers to receiving feedback Describe and use 4 techniques for giving feedback FREE CME Credit (requires sign-in): https://mcg.cloud-cme.com/course/courseoverview?P=0&EID=8420 Thank you for listening to this episode from the Department of Pediatrics at the Medical College of Georgia. If you have any comments, suggestions, or feedback- you can email us at mcgpediatricpodcast@augusta.edu Remember that all content during this episode is intended for informational and educational purposes only. It should not be used as medical advice to diagnose or treat any particular patient. Clinical vignette cases presented are based on hypothetical patient scenariosWe look forward to speaking to you on our next episode of the MCG Pediatric Podcast.   References: Armson H, Lockyer JM, Zetkulic M, Könings KD, Sargeant J. Identifying coaching skills to improve feedback use in postgraduate medical education. Med Educ. 2019 May;53(5):477-493. doi: 10.1111/medu.13818. Epub 2019 Feb 18. PMID: 30779210. Baldie D et al. Exploring the impact and use of patients' feedback about their care experiences in general practice settings – a realist synthesis.  Family Practice, 2018; 35(1):13-21. Boehler ML, Rogers DA, Schwind CJ, Mayforth R, Quin J, Williams RG, Dunnington G. An investigation of medical student reactions to feedback: a randomised controlled trial. Med Educ. 2006 Aug;40(8):746-9. doi: 10.1111/j.1365-2929.2006.02503.x. PMID: 16869919. Brown, B. (2018). Dare to lead: Brave work. Tough conversations. Whole hearts.New York: Random House. Dweck, C.S. (2008). Mindset: the New Psychology of Success.  New York:  Random House. Ende J. Feedback in clinical medical education. JAMA. 1983 Aug 12;250(6):777-81. PMID: 6876333. Fainstad T, Mcclintock A A, Van Der Ridder M J, et al. (December 11, 2018) Feedback Can Be Less Stressful: Medical Trainee Perceptions of Using the Prepare to ADAPT (Ask-Discuss-Ask-Plan Together) Framework . Cureus 10(12): e3718. doi:10.7759/cureus.3718 Gigante, J., Dell, M., & Sharkey, A. (2011). Getting beyond "Good job": how to give effective feedback. Pediatrics, 127(2), 205–207. https://doi.org/10.1542/peds.2010-3351 Sargeant J. Future Research in Feedback: How to Use Feedback and Coaching Conversations in a Way That Supports Development of the Individual as a Self-Directed Learner and Resilient Professional. Acad Med. 2019 Nov;94(11S Association of American Medical Colleges Learn Serve Lead: Proceedings of the 58th Annual Research in Medical Education Sessions):S9-S10. doi: 10.1097/ACM.0000000000002911. PMID: 31365395. Stone, D. and Heen, S. (2014). Thanks for the Feedback: the Science and Art of Receiving Feedback Well* even when it is off base, unfair, poorly delivered, and, frankly, you're not in the mood. New York:  Penguin Books.

Listening to your audience and getting feedback from them is one of the best ways to create content they actually love and need. In this episode, we've invited Kathleen LeGrys, business mentor for wellness professionals, to share strategies and tips to help us connect with our audience to get the feedback we truly need. Kathleen is also the host of the Wellness Business Podcast and her business provides programs that are used by health coaches, fitness trainers, naturopathic doctors, and other wellness professionals around the world to empower them to change lives on a global scale. In this episode you'll learn: Why coaches should care about feedback from their audience. Four strategies you can implement to get feedback from potential clients. Learning how to filter feedback that you can or cannot use for content creation. Referring others who are outside of your areas of expertise. The time and frequency of when you should get feedback from your audience. Best types of interactions that give the most valuable feedback and information. Managing criticisms that you receive and putting aside our egos. Steps you can take in order to get feedback from your audience and generate potential topics for your content. Products mentioned in the podcast: The Wellness Business Podcast – Why you should ALWAYS survey your audience after a program or challenge Quora Reddit Survey Monkey Group Funnels Connect with Kathleen: Health Coach Solutions Website Health Coach Solutions Facebook Kathleen LeGrys Instagram Wellness Business Podcast Related episodes: The Secrets to Create and Nurture Meaningful Relationships with Your Audience with Luis Báez You Are Not Your Audience How to Build Better Relationships with Your Audience with Trudy Rankin   Get access to our FREE Course: Podcast Mindset for Health and Wellness Coaches. Learn how to get the right mindset to start your own podcast now! Click here to enroll right away!

With U.S. Navy Senior Enlisted Academy facilitator, Master Chief Nathan Rose to discuss the concept of improving organizational feedback using the Radical Candor model. Nathan and I discuss what this concept is and why it's important, how to develop an environment that encourages it, and why leaders and peers avoid it. To learn more about the importance of timely and honest feedback you can check out chapter seven and eight of "The Chief Petty Officer's Guide", the book "Radical Candor" by Kim Scott, or by watching her YouTube videos like this one.  --- Support this podcast: https://anchor.fm/paul-kingsbury03/support

In this episode I interview Belle Niba, who is based in Los Angeles. She's the Executive Director at Ubora Marketing, which is a forward-looking results driven digital marketing enterprise focused on connecting, engaging and converting the most viable customers for their clients. (www.uboramarketing.com). During the interview we discuss why it's mistake to focus too much on tactics and not overall strategy, and how to explode your opt-in rates. www.FunnelFellaRadio.com

As a trainer we know how important feedback is even if it makes us feel a little uncomfortable at times. As we head toward the end of the year we know that training slows down if you are in VET and even if you do non accredited training for Government Departments this also slows down. Take the time to evaluate the feedback you have received over the past 12 months and make a plan for skills development or material development, walk into 2021 ready and in a more prepared place than you have ever been.I hope this short podcast is helpful.Support the show (https://memberships.mantratraining.com.au/)

We are our worst critic. We are able to find tiny details that others might not even notice and judge ourselves for them.    The more we judge ourselves, the more we feel that we are not good enough. So, when you are coming from that place, what happens to your confidence? It gets destroyed, and if you are no longer feeling confident, will you take action? No.    So now I want you to stop focusing on judging yourself but looking at whatever you are doing from a place of what do I think needs fixing here and how can I do better the next time can remove the pressure that you have on yourself to be perfect.    Did you count how many times I used the word right?

Eric Lofholm is excited to bring you another FREE resource to maximize your business and personal results! Check in daily (Mon-Fri) for new messages and growth strategies! Bonus Video - Mindset of a High Performance Business Owner Facebook Live Replays

How to Make Your Experience Easy and Gain Growth   I hear things like this when I go into an organization: "We want to delight customers at every moment of contact." I nod my head and smile, but secretly I think it sounds exhausting. Moreover, it is unnecessary in many parts of the experience. People many times do not want to be delighted; they want to be done already. Keeping it as easy as possible for customers to get it done is a direct path to gain growth.    Key Takeaways    Whenever you make customers think about something in your experience, you create what we call Customer Effort. A Customer Effort Score measures how difficult a customer thinks it is to work with you as an organization. Like other Customer Experience measures, deriving your Customer Effort Score involves asking your customers how difficult they thought their experience was and then having them rate it on a scale.    There are a few significant takeaways behind reducing Customer Effort and keeping it as easy as possible.      Rational thinking, which is the type that takes a lot of energy to do, is something customers are not super excited to do most of the time. We prefer to use easy, automatic thinking and save our energy for other activities. Humans established this preference over the cour thousands of years, because, for many of these years, securing food was a challenge. We needed to preserve our energy for other things, like avoiding predators.    We also use habits to simplify our thinking. Many times, we learn to do something using the rational side of our thinking. Repetition makes the behavior habitual, which is governed by our automatic and intuitive thinking system.    As a general rule, customers want things easy. However, some specific instances exist where the experience should be a little complicated. These rare occasions usually involve status items, like the American Express Centurion Card, a card so hard to get you can't ask for it; American Express asks you if you want it. Since it isn't for everyone, and it is hard to get, customers like that the experience is challenging. Examples like this, however, are not the norm.    You must make your experience as easy as possible for customers, so you get a low Customer Effort Score and get your customers to come back for more.    Recommended Actions   Authors Matthew Dixon, Karen Freeman, and Nicholas Tobin wrote in the Harvard Business Review the article "Stop Trying to Delight Your Customers." There were five principles they shared help organizations reduce the Customer Effort in your experience, which includes:   Don't just resolve the current issue; head off the next one. I like how this principle is proactive and removes obstacles that would keep customers from doing more business with you.  Arm reps to address the emotional side of customer interactions. When your team is minding the customer's emotions, it eliminates moments in your experience that can cause uncertainty or stress for customers. For example, changing the language reps use with customers can communicate better and put customers' minds at ease.  Minimize channel switching by increasing self-service channel stickiness. You train your customers on navigating your experience, whether you are deliberate about it or not. People have ways that they get what they want based on the experience you design for them. Therefore, creating it without friction is essential. Moreover, we would encourage you to ensure that you weigh the benefits of any changes you want to make to your experience against the hassle and disruption it will cause your most valuable customers.  Use Feedback from disgruntled or struggling customers to reduce Customer Effort. I hope this one doesn't need any additional explanation; it's a no-brainer.  Empower the front line to deliver a low-effort experience. If your company policies are getting in the way of customers having a smooth experience, especially when resolving problems, change them. If your people have the freedom and ability to solve customers' issues right away, it reduces a lot of Customer Effort.    I would add the following two principles to the previous five from the HBR article:   Think about the interactions with the customers that drive the most value for you.  This area is excellent for fulfilling the current unmet needs in your industry. Look for ways to simplify your experience to meet these unsatisfied wants and create competitive differentiation with your competitors. Remember, it doesn't pay to be logical if everyone else is being logical. Rory Sutherland, Vice Chairman of Ogilvy UK, and author of Alchemy: The Surprising Power of Ideas That Don't Make Sense says doing things your way differentiates you from the competition and allows for you to satisfy these unmet needs, too.    To discuss this further, contact us at www.BeyondPhilosophy.com.   About Beyond Philosophy: Beyond Philosophy helps organizations unlock growth by discovering customers' hidden unmet needs that drive value ($). We then capitalize on this by improving your customer experience to meet these needs, thereby retaining and acquiring new customers across the market. Resonate Recordings produce this podcast. Click here to find out more. 

How to Make Your Experience Easy and Gain Growth   I hear things like this when I go into an organization: "We want to delight customers at every moment of contact." I nod my head and smile, but secretly I think it sounds exhausting. Moreover, it is unnecessary in many parts of the experience. People many times do not want to be delighted; they want to be done already. Keeping it as easy as possible for customers to get it done is a direct path to gain growth.    Key Takeaways    Whenever you make customers think about something in your experience, you create what we call Customer Effort. A Customer Effort Score measures how difficult a customer thinks it is to work with you as an organization. Like other Customer Experience measures, deriving your Customer Effort Score involves asking your customers how difficult they thought their experience was and then having them rate it on a scale.    There are a few significant takeaways behind reducing Customer Effort and keeping it as easy as possible.      Rational thinking, which is the type that takes a lot of energy to do, is something customers are not super excited to do most of the time. We prefer to use easy, automatic thinking and save our energy for other activities. Humans established this preference over the cour thousands of years, because, for many of these years, securing food was a challenge. We needed to preserve our energy for other things, like avoiding predators.    We also use habits to simplify our thinking. Many times, we learn to do something using the rational side of our thinking. Repetition makes the behavior habitual, which is governed by our automatic and intuitive thinking system.    As a general rule, customers want things easy. However, some specific instances exist where the experience should be a little complicated. These rare occasions usually involve status items, like the American Express Centurion Card, a card so hard to get you can't ask for it; American Express asks you if you want it. Since it isn't for everyone, and it is hard to get, customers like that the experience is challenging. Examples like this, however, are not the norm.    You must make your experience as easy as possible for customers, so you get a low Customer Effort Score and get your customers to come back for more.    Recommended Actions   Authors Matthew Dixon, Karen Freeman, and Nicholas Tobin wrote in the Harvard Business Review the article "Stop Trying to Delight Your Customers." There were five principles they shared help organizations reduce the Customer Effort in your experience, which includes:   Don't just resolve the current issue; head off the next one. I like how this principle is proactive and removes obstacles that would keep customers from doing more business with you.  Arm reps to address the emotional side of customer interactions. When your team is minding the customer's emotions, it eliminates moments in your experience that can cause uncertainty or stress for customers. For example, changing the language reps use with customers can communicate better and put customers' minds at ease.  Minimize channel switching by increasing self-service channel stickiness. You train your customers on navigating your experience, whether you are deliberate about it or not. People have ways that they get what they want based on the experience you design for them. Therefore, creating it without friction is essential. Moreover, we would encourage you to ensure that you weigh the benefits of any changes you want to make to your experience against the hassle and disruption it will cause your most valuable customers.  Use Feedback from disgruntled or struggling customers to reduce Customer Effort. I hope this one doesn't need any additional explanation; it's a no-brainer.  Empower the front line to deliver a low-effort experience. If your company policies are getting in the way of customers having a smooth experience, especially when resolving problems, change them. If your people have the freedom and ability to solve customers' issues right away, it reduces a lot of Customer Effort.    I would add the following two principles to the previous five from the HBR article:   Think about the interactions with the customers that drive the most value for you.  This area is excellent for fulfilling the current unmet needs in your industry. Look for ways to simplify your experience to meet these unsatisfied wants and create competitive differentiation with your competitors. Remember, it doesn't pay to be logical if everyone else is being logical. Rory Sutherland, Vice Chairman of Ogilvy UK, and author of Alchemy: The Surprising Power of Ideas That Don't Make Sense says doing things your way differentiates you from the competition and allows for you to satisfy these unmet needs, too.    To discuss this further, contact us at www.BeyondPhilosophy.com.   About Beyond Philosophy: Beyond Philosophy helps organizations unlock growth by discovering customers' hidden unmet needs that drive value ($). We then capitalize on this by improving your customer experience to meet these needs, thereby retaining and acquiring new customers across the market. Resonate Recordings produce this podcast. Click here to find out more. 

This week on the Drop In CEO, Deborah shares her insights on how she has developed her personal brand through reflection and feedback. Listen in as Deborah shares how asking for feedback can strengthen your message, how to use feedback to push you forward, and the first thing you should ask yourself in order to remain relevant to your audience. To learn more about how you can connect with Deb, go to https://www.dropinceo.com/ or join the Drop in CEO Facebook group for more conversations on how to lead, inspire, and achieve your goals. See omnystudio.com/listener for privacy information.

#06 Streaming Classes Online What to do & What not to do! 1 - Create a membership 2 - Address your sales funnel 3 - Create a community 4 - Teach differently online compared to a live class 5 - Use Feedback as your biggest tool to improve and evolve. Videos mentioned in the Podcast Zoom Set-Up - May 10th 2020 - https://www.instagram.com/tv/B_7n5VHBjwd/?igshid=eljjxn40ey24 Our first-class - https://www.instagram.com/p/B98__3_h5dO/?igshid=2y7dxfcsnz42 How to set up meetings via Zoom - https://www.instagram.com/tv/B-4yRWFhDl5/?igshid=285w0hgb4w7m Different platforms - https://www.youtube.com/watch?v=uC-KC55BomI&t=115s Ricky Instagram - https://www.instagram.com/rickylong42/ Lyndsey Instagram - https://www.instagram.com/lyndsey__morrison/

On this episode of TAXI TV, we will have special guest - multiplatinum songwriter, educator, and artist Andrea Stolpe - join us to go over the 5 best ways you can use feedback in a way that's helpful and productive for you as a songwriter, rather than destructive! Feedback is such a big part of TAXI's value to our members. That's why we're really happy to have Andrea Stolpe on TAXI TV this week to enlighten us on that very topic! If that little voice in your head (or an industry professional) has ever told you any of the following, then you're going to love this episode: - My lyrics aren’t original or they're sometimes cheesy. - My friends love my song, so why was it passed over? - My melody wasn’t strong/memorable enough. - My song sounds dated. Who is Andrea Stolpe? Andrea Stolpe is a renowned creative consultant whose methodology for songwriters and artists is taught worldwide. A multi-platinum songwriter with 20+ years experience in the music industry, Andrea has penned songs for such artists as Faith Hill, Julianne Hough, and Jimmy Wayne and has worked at companies including Universal Music Publishing, EMI, and Almo-Irving. Andrea is the author of, Popular Lyric Writing: 10 Steps to Effective Storytelling, a staple text for songwriting programs at Belmont University in Nashville, Berklee College of Music, and the University of Southern California's Thornton School of Music. Her online courses and video series have garnered Music Educator’s Grammy Nominations, and the prestigious Gold Telly Award for non-broadcast education videos. Andrea is also the co-founder of Writer to Writer, a series of exclusive songwriting retreats across the US and beyond. Click here to learn more: https://www.andreastolpe.com/ Want to Win a Copy of Andrea's Book? Just make sure to comment your favorite moment or piece of advice from the episode, under the archived version of the TAXI TV video on Youtube! Then we'll pick the person with the best comment and send him or her a FREE copy of Andrea's book, Popular Lyric Writing: 10 Steps to Effective Storytelling! ----------------------------------------------------------------------------------------------------- Watch Last Week's Episode: https://youtu.be/GbiM7j07AnY Learn More About TAXI Independent A&R: http://bit.ly/2mPVGYh Rub Elbows with Music Industry Pros at Our FREE Yearly Convention: http://bit.ly/2a9mwlp View Our Current Music Industry Opportunities: http://bit.ly/28JPUyd Connect with Fellow Songwriters on the TAXI Forum: http://bit.ly/2DENChs Listen on the Go with the TAXI TV Podcast: Apple Podcasts: http://apple.co/2afebwW Google Play: http://bit.ly/2a7cCQX Stitcher: http://bit.ly/2FuSTJQ Soundcloud: http://bit.ly/2icUDe0 TuneIn: http://bit.ly/2DCzKrd Follow Us On Social Media... Facebook: http://bit.ly/2931C7x Twitter: http://bit.ly/2jJ0EnQ Instagram: http://bit.ly/2jcg7we SUBSCRIBE to our channel and comment below!

 In today’s episode Clint and I are chatting about a question we received in our #coachbetter Facebook group: How do you get feedback on your coaching? In true Clint and Kim style, we expanded on this initial question to dig a little deeper into the purpose and value of feedback, and the ways that we can seek out a critical friend (both within and beyond our immediate school community) to reflect on the feedback we receive. As coaches, it’s critical that we demonstrate our commitment to professional growth, and our conversation today builds a potential process that all coaches can use to track, reflect on and learn from feedback on their coaching!

Your team won't improve on its own. That's the task of leadership: to get the best from your team by helping them grow. Sarah Wirth is a professional development expert with extensive coaching and corporate experience. Today, she's here to show us how to deliver the kind of feedback that gets results — but doesn't […] The post MBA1298 Guest Teacher: Sarah Wirth- How to Use Feedback to Drive Improvement appeared first on The $100 MBA.

Your team won’t improve on its own. That’s the task of leadership: to get the best from your team by helping them grow. Sarah Wirth is a professional development expert with extensive coaching and corporate experience. Today, she’s here to show us how to deliver the kind of feedback that gets results — but doesn’t […] The post MBA1298 Guest Teacher: Sarah Wirth- How to Use Feedback to Drive Improvement appeared first on The $100 MBA.

Is feedback our friend or just a foe? What can we do to get the best out of it? Today we'll talk about how successful people use feedback together with the international executive coach Marc Siles and the business coach, Minna Sutö. The discussion around how to give and receive feedback has been going on for a long time, but the recently published article in the HBR called "The Feedback Fallacy" has opened again this topic with some new and interesting research data and insights. Why does feedback fail? And how can we make it work, for ourselves and others? T Music Video Credits: - www.bensound.com - Fresh Start by Joakim Karud (Royalty Free Music) goo.gl/YmnOAx - audiograb.com/ - NoCopyrightMusic: goo.gl/ivGMHw - youtu.be/D2smnU14Q0k - Coldplay Adventure Of A Lifetime Maxwell Jose Cover (RAFO Remix) No Copyright. House Music]https://www.youtube.com/watch?v=Wv1pgQXY52o - It's My Life (Rayan Myers Remix) by Dr. Alban - We are one by Vexento https://www.youtube.com/user/Vexento https://Soundcloud.com/vexento

Dr. Robyn Jackson, School Leadership Reimagined Connect with Dr. Jackson Website: mindstepsinc.com | schoolleadershipreimagined.com | Twitter: @robyn_mindsteps Connect with Vrain Waves Website: vrainwaves.com | Twitter: @VrainWaves | Becky Twitter: @BeckyEPeters | Ben Twitter: @mrkalb Links & Show Notes Dr. Jackson’s books on ASCD 4 Disciplines of Buildership Why leadership is insufficient (03:18) “A builder goes out ahead, then they invite people to that.” “Bosses say ‘Go’. Leaders say ‘Let’s go.’ Builders say ‘Come’”. The importance of culture (05:45) “Culture eats strategy for breakfast.” - Peter Drucker “Whoever controls the narrative controls the culture.” How do you regain control over your narrative (and therefore your culture)? (07:27) Have compelling answers for these three questions: What are we building? (have a compelling vision) Why is it important? (have a compelling mission) What’s my role? (a set of core values) Mindsteps, Inc - core values: (11:02) 1 - Drama-free work environment 2 - Do the right thing, even when it hurts 3 - Figure it out Core values as decision filters Vision / Mission / Core Values (13:41) They don’t mean anything if they don’t govern the work. They have to be non-negotiables Only 3, no more than 4, they should be ranked Everybody has to sign off on them Hire based on those things - shape interview questions that tease out people’s core values Master schedule has to support your core values (BONUS: See this article from our very own Andrea Smith, Lyons Middle / Senior Principal, on how your master schedule reflects your climate and culture!) Has to hit 100% of your students Builders Lab Workshops Advice for teacher leaders (21:55) Culture = organizational habits & the stories we tell about them Robyn’s AP Class story (22:30) Jay Matthews’ book on Jaime Escalante “What you start in your classroom can be powerful enough to change the culture of your entire school.” “Be who you want to see.” (28:23) “If you really want to change your culture, you are in the most powerful position to change it. There is nothing more powerful than a teacher.” Pygmalion effect (29:49) Kids will rise to the expectations you have for yourself. (not the expectations you have for them) Blog post about it Master Teacher Project (31:12) 7 Principles of Effective Instruction (32:29) “Use Feedback to help you both get better” What kind of feedback is this assignment going to give me about how students are doing? How do I respond so I can give the student the type of feedback this assignment was designed for? Color-coded rubrics (36:22) Feedback has to give kids a pathway to improvement Rigorous Instruction (38:34) Free tutorial for rigorous instruction Requires students to construct meaning for themselves Requires students to impose structure on information Requires students to integrate skills into processes Requires students to apply what they’ve learned to more than one context and to unpredictable situations Unit planning template Dr. Jackson’s interview with Ashton Kutcher - Curious Not Furious (42:29) Kutcher’s work on human trafficking / Bodies are not Commodities A21 curriculum Funding Iowa Donors Choose projects “If you don’t take every opportunity to learn something, if you’re not looking at everybody as ‘they have something they can teach me’, then you’re significantly cutting yourself off from insights, some perspectives that could really broaden your own.” (47:32) Being passionate about something makes you quicker to judge sometimes (49:52) “Curiosity and judgment can’t fit in the same space.” (51:08) Summer PD opportunities with Dr. Jackson - 2 Builders Labs (June 24-26 in CA; July 15-17 in Arlington VA for Instructional Coaches) Takeaways (52:50) AP Progress in St Vrain 10 signs of a toxic culture (Episode 8 - How to Detoxify your school culture - School Leadership Reimagined podcast) “Safety is not about removing discomfort.” Are people safe enough to be uncomfortable with me?

With Sheila Heen Sheila is a Founder of Triad Consulting Group and has been on the Harvard Law School faculty as a Lecturer on Law since 1995. Sheila’s corporate clients include Pixar, Hugo Boss, the NBA, the Federal Reserve Bank, Ford, Novartis, AT&T and numerous family businesses. She often works with executive teams, helping them to work through conflict, repair working relationships, and make sound decisions together. Sheila is co-author of two New York Times bestsellers: Difficult Conversations: How to Discuss What Matters Most (Penguin 2nd ed 2010), and the recently released Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It’s Off Base, Unfair, Poorly Delivered, and Frankly, You’re Not in the Mood) (Penguin 2014). She has written for the Harvard Business Review, for the New York Times as a guest expert and as a Modern Love writer. In this episode we'll talk about: Feedback and how we need to change our mindsets. The biggest myth about feedback Why giving and getting feedback is so challenging? Even when someone is saying SUPER nice things it can still SO CRINGEY! The three types of feedback that Sheila has been able to identify through her work and how they intersect Why we REJECT feedback/coaching? “The impact you have on other people is invisible to you.” ~ Sheila Heen The best way to see and understand our own impact on the world? The key to getting valuable, helpful feedback? How Sheila came to her own realizations about feedback? For more see https://info.smartsavvy.com/podcast

There’s value in feedback — learn how to handle constructive criticism to get the most out of your best traits. Plus, an exercise to improve your self awareness and how to solicit feedback from your coworkers, mentors, and others close to you. Links in this episode: * Harvard Business Review: 4 Habits of People Who Are Always Learning New Skills (https://hbr.org/2018/01/4-habits-of-people-who-are-always-learning-new-skills) * Glamour: Meet Glamour's 2018 College Women of the Year (https://www.glamour.com/gallery/meet-glamours-2018-college-women-of-the-year) * Johari Window (http://www.theinnovationcenter.org/files/doc/A4/CLW%20pp%20120%20Building%20Deeper%20Relationships%20with%20the%20Johari%20Window.pdf) * HuffPo: 5 Reasons Why Feedback Is Important (https://www.huffingtonpost.com/karen-naumann/5-reasons-why-feedback-is_b_8728332.html) * Fast Company: How To Train Yourself To Take Feedback Well (https://www.fastcompany.com/40546286/how-to-train-yourself-to-take-feedback-well) * Fast Company: Emotional Intelligence Is The Real Secret To Getting Promoted Faster (https://www.fastcompany.com/40423640/emotional-intelligence-is-the-real-secret-to-getting-promoted-faster) * MindShift: A Simple Exercise to Strengthen Emotional Intelligence in Teams (https://www.kqed.org/mindshift/40880/a-simple-exercise-to-strengthen-emotional-intelligence-in-teams) * Career Contessa: ...Ouch. Simple Ways to Actually Roll With Critical Feedback (http://www.careercontessa.com/advice/dealing-with-feedback/) * The Everygirl: How to Take Critical Feedback at Work (Like a Boss) (http://theeverygirl.com/how-to-take-critical-feedback-at-work-like-a-boss) * Queen Speaking: Feedback for Self Awareness Exercise (http://bit.ly/2tG6SrW)

Feedback--it’s a word that can have scary implications--would you agree? Today’s show is about how to use feedback and honesty to build a thriving business. Often we forget that feedback can have a very positive connotation, and not just the sense of dread when we hear the word.   One of the many ways to build and grow a thriving business is to cultivate honest feedback from co-workers, colleagues, and clients. Keeping the lines of communication open is key, even when constructive criticism is necessary, and keep in mind that even constructive criticism can foster a growth environment if done properly.   What you’ll hear in this episode:   On your team, give people time to air grievances with no repercussions if you ask for honest feedback Feedback allows honesty without mean-spiritedness Feedback can create a safety net and even be productive (A Columbia University study gives some further info) Feedback can create opportunities to build confidence and skills, thus empowering “your people” One key is to give immediate and frequent feedback--don’t wait! Be positive and specific in feedback, giving more positive than negative In giving negative feedback, follow up with a suggested solution Don’t be mean with feedback, but be firm--and be curious about the WHY? How to be objective and specific in order to more forward with feedback: Be clear about expectations Be specific about guiding them toward improvement Follow up with them in the near future   There you have it--ways to create a growth environment based on feedback . It’s another piece to game-changing your business!    

Peter Sage is a serial entrepreneur, author, master trainer, international educator, philosopher and public speaker in the field of human behavior, personal development and psychology of success. Peter has started, founded & built over 20 companies over the last quarter of a century across a diverse variety of industries, including The Energie Fitness Group and World Wide Health Corporation. He is very humbled to have shared the stage with various high profile people such as Kofi Anan, Sir Richard Branson, former US President Bill Clinton and many others. His client list includes several governments, members of Royalty, Google and NASA. Resources Peter Sage (official site) Peter's TEDx Talk: Stop Waiting for Life to Happen Peter Sage on YouTube Inside Track (podcast)

Receiving feedback can be a difficult situation for all of us. However, learning to utilize it to your advantage can be one of the most beneficial skills to have when it comes to self improvement and getting the most out of life. This week I am offering 4 simple tips to help you learn to accept and utilize feedback in order to achieve all the success you want in life.

DT Phase Activity Empathy/ Look and Learn Visit #1: The Science Behind our Brains and What People Care About. Team-Building Activity: Escape the Room Objective: Identifying problems and who those problems impact. Researching Visit #2: Effective research and study design How to Make Toast Objective: A plan of action for researching ideas and defining/refining their audience needs. Ideating Visit #3: Navigating Ideas from a Brainstormed List Whiteboard Activity Objective: Come with current data and analysis. Choose problem to work on and begin ideating (coming up with solutions) Prototyping/ Creating Visit #4: Narrowing Solutions and Rapid Prototype Rapid Prototyping Challenge Objective: Finalize 1-2 solutions and come up with a plan for prototyping/creating solution. Revise/Iteration Visit #5: How to Use Feedback to Improve Your Solution Pitch Your Product Objective: Pitch finalized prototype and develop plan for getting feedback for further iteration. Launch Visit #6: Product-Market Fit and Successfully Sharing Your Solution with the World Objective: Plan for how to sell, pitch, and market your solution to the masses (your audience).

We do lots of surveys with clients asking them what their biggest struggles are and what they need to be successful, like what could be different or how we could help to give them their best chance of success and the number one thing they tell us is ‘I’m not motivated to exercise, I need to be motivated or how can I be motivated’ which is why we did Episode 9: How to Use Feedback as Motivation to Exercise, except this is the part that doesn’t make sense, we’ve done 180 Episodes now and are 135,000 downloads strong thank you for all of your support we really appreciate that, but we have 3 episodes with under 500 downloads and one of them is Episode 9: How to Use Feedback as Motivation to Exercise and the other is Episode 20 - Celebrating Small Wins both of which have to do with motivation, which is incredibly disappointing for me, because it’s what people said they needed the most help with. I know it’s not as sexy as can you lose weight while still eating carbohydrates or how can you get more definition in your arms, but it’s more important because without motivation you’re not going to be able to change anything else and it makes every other episode a moot point, today I’m going to give you 3 examples of clients I work with and how they used feedback to not only make changes, but evaluate their changes to make more changes and to be motivated to get back on track. Also it is Funday Friday so stick around until the end of the show because we are giving one lucky listener free lifetime membership to our online fitness and lifestyle design community, where we have hundreds of exercise programs and over a dozen courses to help you be the most active version of yourself, now let's get to it.   Fitness For Freedom Online Personal Training  Subscribe to Our YouTube Channel  Follow us On Instagram - fitness_for_freeedom_1 Eliminate Carbohydrates to Lose Weight Definitition Arms Episode 9 Feedback - Motivation Celebrating Small Wins 

Motivation is multi faceted and there is no single reason you would choose to do a certain activity or act a certain way, meaning there are several reasons why you do what you do. One of the biggest indicators, if not the biggest indicator as to why you do what you do is based on the feedback you receive. So if you’re trying to change something or live a more healthy lifestyle you need to give yourself feedback that directly supports this way of living. 

Link to Episode: http://www.actuarialjourney.com/gloriaamakobe Gloria graduated from University of Delaware in 2008 with a Bachelors Degree in Mathematics and Economics and from University of Pittsburgh in 2010 with a Masters in Mathematics. Since graduating she has worked in the Actuarial and Insurance Managements Solutions practice at PwC and has is working on obtaining her credentials as an ACAS. Want more help with your actuarial journey?  FREE ASPRING ACTUARIES COMMUNITY: Join the Journeyer Community (Text "COMMUNITY" to 33-444 or click link http://www.actuarialjourney.com/community): Come be a part of this unique community of aspiring actuaries and mentors (aka Journeyers and Sherpas) united for the common goals of providing Guidance, Accountability, and Support throughout all stages of your Actuarial Journey. FREE VIDEO SERIES: Achieving your Ideal Work Life Balance (Text "AJEXAM" to 33-444 or click link http://www.actuarialjourney.com/exams): This free video series will show you the step-by-step process to create you own Personalized Study Roadmap and design your Study Lifestyle FREE ONLINE COURSE: Entry-Level Actuarial Job Course (Text "ACTUARY" to 33-444 or click link http://www.actuarialjourney.com/jobs): a completely free full-length course with videos, worksheets, tools, and community all geared to help your get your entry-level actuarial job and start your actuarial career. FREE ONLINE COURSE: Business Skills for Actuaries (Text "SKILLS" to 33-444 or click link http://www.actuarialjourney.com/skills): a completely free full-length course with videos, worksheets, tools, and community all geared to help your get your entry-level actuarial job and start your actuarial career.