Podcasts about feedback the science

Jathan and Cliff reflect on Sunday's message about conflict and reconciliation.Thanks for the Feedback: The Science and Art of Receiving Feedback Well - Douglas Stone & Sheila HeenWatch  on YouTube: youtube.com/sunrisecommunitychurchWatch live on Mondays at 10am:  www.facebook.com/sunrisecommunityonline/liveSong: Fredji - Happy Life (Vlog No Copyright Music)Music provided by Vlog No Copyright Music.Video Link: https://youtu.be/KzQiRABVARk

We call feedback a gift, yet our brains often experience it as a threat. That disconnect shapes who grows, who disengages, and who quietly gets managed out. And how does this impact people with invisible disabilities such as neurodiversity?  Ama Agyapong, principal training strategist and CEO of Inclusion Enterprises, and Beth Sirull, president and CEO of the National Organization on Disability, unpack the neuroscience behind feedback and belonging — and why some conversations spark growth while others trigger defensiveness.  This episode digs into the subtle, everyday bias that filters who receives developmental feedback, why it's important for leaders to admit when they make mistakes, and the one change managers can make today to move the needle.  Shortened Blurb (for newsletter): Why does feedback feel like a threat, and who pays the price? Ama Agyapong, CEO of Inclusion Enterprises, and Beth Sirull, president and CEO of the National Organization on Disability, explore the neuroscience of feedback, the subtle bias that shapes who gets developed and who gets managed out, and how to create a safe space for people with invisible disabilities. Learn the one change managers can make today to turn feedback into belonging.  Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d    ---  Explore SHRM's all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r 

 Communication shapes how teams learn, respond, correct, and build trust. Trace Blackmore, CWT welcomes returning guest Paule Genest, Director, Sales and ESG (Environment, Social and Governance) Water and Energy TGWT / The Tannin Guys for a conversation on positive communication, temperaments, the WOW Effect, and how water professionals can use words with more clarity and care.    Communication With a Positive Impact  Paule reframes positive communication as communication with a positive impact. The goal is not fake positivity or polished language. The goal is to use the right words, tone, timing, and listening habits to create better emotional and relational outcomes.  That distinction matters in technical environments. Teams may say they want innovation, accountability, safety, or trust, but unclear or defensive communication can unintentionally create the opposite result. Paule reminds listeners that communication is not optional. It is operational.    Listening, Temperaments, and Shared Definitions  Trace and Paule revisit the temperament framework made familiar to Scaling UP! Nation through Kathleen Edelman's past appearances. Paule identifies herself as a "yellow," while Trace identifies as a "red," creating a useful example of how different communication styles can either complement or frustrate one another.  They also discuss why listening is more than waiting to respond. Paule encourages listeners to pay attention to words, nonverbal cues, context, environment, and emotion. She also emphasizes the importance of shared definitions. A word like "innovation," "courage," or "accountability" may not mean the same thing to every person in the room.    The Fizz Factor  Paule introduces the idea of "just enough fizz" in communication. Fizz is the energy, care, authenticity, and clarity that makes communication feel alive without becoming fake, overwhelming, or unclear.  Too little fizz can make communication flat. Too much can create noise. The professional challenge is learning how much energy, directness, empathy, and clarity the person and the situation require.    When Communication Gets Difficult  The conversation also addresses harder moments: tension in meetings, emotional escalation, apologies, safety corrections, and urgent technical situations. Paule encourages professionals to pause, breathe, validate, and revisit conversations when needed.  In a boiler room or safety-critical setting, direct communication may be necessary immediately. However, Trace and Paule agree that teams can still return later to review what happened, protect the relationship, and improve the system.  Better communication does not remove difficulty from technical work. It helps professionals handle difficulty with more clarity, humility, and purpose.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  01:17 — Trace shares information about the Global 6K for Water and invites listeners to participate on Saturday, May 16. 02:20 — Trace introduces the episode topic: why clear, positive communication matters during busy seasons filled with projects, audits, customer calls, emails, and coordination. 03:28 — Words of Water with James McDonald 05:03 — Trace encourages listeners to visit the Scaling UP! H2O events page and highlights the 2026 Environment Systems Research Institute Conference in San Diego, California, July 13–17. 06:33 — Trace previews Legionella Awareness Month in August and explains why the podcast dedicates the month to Legionella, waterborne pathogens, expert interviews, and industry education. 08:29 — Trace introduces Industrial Water Week, taking place October 5–9, with daily themes for pretreatment, boilers, cooling, wastewater, and careers. 09:45 — Trace announces the return of Detective H2O during Industrial Water Week and reminds listeners why the week is designed to celebrate the industrial water treatment profession. 10:42 — Trace sets up the main interview by identifying miscommunication as a common professional challenge and introducing the need for better communication. 11:17 — Trace welcomes returning guest Paule Genest of TGWT Clean Technologies Inc. and references her previous appearances on Episode 192 and Episode 380 12:31 — Paule shares what she has been focused on since her last appearance, including growing relationships, improving communication, and supporting the water technologies community. 13:47 — Paule discusses her podcast-style work with power engineers and boiler operators, created to bring visibility to professionals who are often overlooked. 14:40 — Paule shares her work as an adjunct teacher at the University of Montreal, where her class on social responsibility and PR has become a required course. 15:23 — Paule talks about the Women of Water community, mentoring Abigail Coquette, and the value of documenting mentorship experiences for future learning. 16:05 — Trace reflects on an AWT Colorado Springs panel with baby boomers, Gen X, millennials, and Gen Z, showing how different generations respond to the same communication questions. 17:01 — Paule explains how she has learned to organize her communication around the listener and the message she wants them to take away. 18:30 — Trace introduces temperaments, with Paule identifying as yellow and Trace identifying as red, and connects the discussion to Kathleen Edelman's communication work. 19:31 — Trace explains why communication should be shaped for the recipient, using his Gen Z son and punctuation in text messages as an example. 19:54 — Paule explains that positive communication is not simply the opposite of negative communication, but a way of choosing words that influence emotional and relational outcomes. 21:40 — Paule emphasizes listening as an art and encourages professionals to pay attention to words, nonverbal cues, context, environment, and emotion. 22:43 — Paule explains why shared definitions matter, using "innovation" as an example of a word that may mean different things to different people. 23:54 — Paule discusses how people bring past experiences into present conversations and references I'm Okay, You're Okay and the child, parent, and adult framework. 26:00 — Trace asks Paule to explain her idea of "just enough fizz" in communication. 26:09 — Paule defines fizz as the energy, care, authenticity, vulnerability, and positive impact that help communication become more effective. 28:14 — Paule introduces the Fizz Factor Quiz and walks Trace through possible responses when tension rises in a team meeting. 29:29 — Paule compares communication styles to still water, espresso, sparkling water, and kombucha, helping listeners visualize different ways people show up in conversation. 30:30 — Paule explains the importance of speaking truth with empathy, checking tone and timing, and acknowledging how a message is received. 31:40 — Trace shares the example of a communication stick, where one person speaks until the other can accurately reflect what was said. 34:07 — Paule explains how to step back during emotional conversations by breathing, noticing physical cues, and returning to a listening mode. 37:10 — Paule reframes positive communication as "communication with a positive impact," focusing on the outcome it creates for both parties. 40:02 — Trace explains the three-part apology: acknowledging what happened, connecting with how it affected the other person, and asking how to make it right. 41:01 — Paule connects social responsibility with communication and explains why the outcome needs to be positive for both parties in a dialogue. 42:11 — Paule describes the communication model of speaker, listener, message, environment, noise, context, and feedback. 45:21 — After the sponsor break, Trace explains a question he uses when communication does not land as intended: "What did you just hear me say?" 45:55 — Paule suggests rating meetings and conversations by asking what each person felt, understood, and took away. 46:34 — Trace asks how communication changes in urgent safety situations, such as a boiler room issue that could lead to equipment failure or injury. 46:59 — Paule explains that direct safety communication may be necessary in the moment, but the team should revisit the conversation later to learn and preserve the relationship. 48:37 — Trace returns to the idea of "just enough fizz" and asks how to know whether the fizz is for the speaker, the listener, or the situation. 48:53 — Paule explains that fizz should respect both people, the situation, and the communication style of the other party. 50:47 — Paule shares how Melanie helped her realize that poetic communication still needs a clear action or outcome. 53:06 — Paule introduces Mathieu Laferrière's Feel, Know, Do approach as a practical structure for communication and email writing. 55:43 — Trace asks whether fizz works in email, where tone, facial expression, and visual cues are missing. 56:07 — Paule explains how to adapt the Feel, Know, Do structure for different temperaments, especially when writing to more direct communicators. 57:08 — Paule encourages listeners to ask people how they prefer to communicate, whether by email, text, Messenger, or another channel. 58:31 — Trace raises a practical technical example, asking whether fizz matters when simply reporting that a pump was out of prime. 58:54 — Paule explains that fizz is part of the experience and can still be present in technical updates through clarity, usefulness, and a human touch. 01:00:38 — Trace shares advice he received early in podcasting: it is okay to be impressed, but you have to be involved. 01:02:33 — Paule summarizes her key message: positive communication is not optional, it is operational. 01:03:15 — Paule begins the lightning round by creating a friendship holiday centered on writing a letter to yourself and to a friend. 01:04:52 — Paule shares her mantra, "Life is fragile," and connects it to people, the environment, Mother Nature, and water. 01:06:50 — Paule explains why she wishes more people understood the importance of boiler operators and power engineers. 01:10:21 — Trace summarizes the main lesson from the conversation: positive communication requires intentionally chosen words that help the other person understand the message. 01:11:16 — Trace explains how past experiences can shape miscommunication and why choosing words carefully can remove some of the "gray" in communication. 01:12:07 — Trace reflects on generational communication differences and encourages listeners to give others more grace.   Quotes "Be calm. Make sure your antennas are open and grab whatever is happening with the words, but also the nonverbal communication, the context, the environment."  "I would like to say that communication is not optional. It's operational."  "To be clear and check you know on our tone and timing, I've had to learn about my timing this year in hard ways."  "don't let kindness cloud the core message."    Connect with Paule Genest Phone: (514) 703-4317  Email: pgenest@tgwt.com  Website: TGWT: About | LinkedIn  LinkedIn: Paule (Paula) Genest, PRP, APR, Fellow CPRS, MCPRS | LinkedIn    Guest Resources Mentioned   The Gifts of Imperfect Parenting: Raising Children with Courage, Compassion, and Connection by Brené Brown PhD LMSW   Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone (Author), Sheila Heen (Author)   I'm OK--You're OK: The Pioneering and Bestselling Self-Help Guide by Thomas Harris   Paule-Cast     Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind   192 The One With The Best Marketing Expert In The Water Treatment Industry  380 The WOW Effect: Women Leading Transformation in the Water Industry  117 The One With Temperament Expert, Kathleen Edelman   179 Another One that Teaches Us to Communicate Better with Others  281 The One About The Power of Kindness    Words of Water with James McDonald Today's definition is an electrochemical form of corrosion that occurs when two dissimilar metals are in electrical contact with each other in the presence of an electrolyte. Can you guess the word or phrase?    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE. 

Chris and Elecia apologize, discuss uses and abuses of chatbots, reach out to an uncertain manager, try to help someone out of their professor's draconian rules, and extol the joys of reading.  Chabot Space & Science Center is in Oakland, CA, US. It is wonderful! Some suggestions for UncertainManager: Thanks for the Feedback: The Science and Art of Receiving Feedback Resilient Management Manager's Path Soft Skills Engineering podcast Hang in there! You are probably doing better than you think. Audio books are great! In the US, many libraries have digital libraries with extensive audio collections. There are several apps with different catalogs for the same library Libby, Kanopy, Hoopla, and Palace (check out the California shelf at Palace!). And since you are probably going to ask about the games Elecia doesn't play: Turing Complete shows how logic and logic gates work, building up a processor. Zachtronics' TIS-100 is another logic and processor design game. It is a little ugly in spots (too real world) but it is a really deep dive into learning assembly. It is the precursor to Shenzhen IO but harder to finish. Zachtronics' Shenzhen IO is about circuits and how they work . Human Resource Machine by Tomorrow Corporation is about optimizing resources, it turns out to be a lot like assembly programming. Should you have gotten here because you wanted facts about teeth, Elecia had been enjoying Bite: An Incisive History of Teeth, from Hagfish to Humans. Transcript

Melody Wilding breaks down the crucial conversations to have with your boss to improve your work life. — YOU'LL LEARN — 1) How to differentiate yourself with one conversation 2) How to build your pushback power 3) The easiest way to improve your visibility Subscribe or visit AwesomeAtYourJob.com/ep1038 for clickable versions of the links below. — ABOUT MELODY — Melody Wilding is a professor of human behavior at Hunter College and author of Managing Up. She was recently named one of Insider's “most innovative career coaches.” Her background as a therapist and emotions researcher informs her unique approach, weaving evidence-based neuroscience and psychology with professional development. Her previous book is Trust Yourself. • Book: Managing Up: How to Get What You Need from the People in Charge • Website: ManagingUp.com — RESOURCES MENTIONED IN THE SHOW — • Book: Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen • Book: Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen — THANK YOU SPONSORS! — • Vanguard. Give your clients consistent results year in and year out with vanguard.com/AUDIO• Quince. Get free shipping and 365-day returns on your order with Quince.com/Awesome• Taelor. Visit Visit taelor.style and get 10% off gift cards with the code PODCASTGIFT• Cashflow Podcasting. Explore launching (or outsourcing) your podcast with a free 10-minute call with Pete.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Feedback the word that makes most of us want to hide under our desks. Whether you're asking for it or giving it, feedback conversations can feel bloody awkward. But here's the thing: we all know we need it to grow. This week on BIZ, leadership coach Lauren Humphrey, co-founder of The Mentable chats how to tackle the feedback minefield. We're exploring why feedback feels so intense (even when we ask for it), the difference between feedback and feelings, and how to build feedback into your work relationships without making it weird. From the psychology behind why we resist feedback to practical scripts for giving it to your boss or peers, this episode is packed with actionable advice to help you master one of the most important workplace skills. What you'll learn: The SARA model - why we all go through shock, anxiety, resistance, and acceptance when receiving feedback How to tell the difference between feedback and conflict Real scripts for giving feedback to peers, bosses, and team members How to build feedback into your regular work rhythm so it stops feeling like a big deal Our BIZ hosts are Lisa Lie - a former Head of People & Culture and Organisational Coach - and Mamamia’s Em Vernem. Learna is Lisa’s microlearning app for practical people skills at work. Expert-led lessons to build confidence, solve challenges, and work smarter - in under 7 minutes. Get it on Apple or Google Play.Sign up to the BIZ newsletter here Resources Mentioned: You can find more from Lauren here with some guides on some of the toughest feedback conversations to have: 'What to do when your boss needs feedback' - in Learna 'Giving your peers feedback' - in Learna Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It Is Off Base, Unfair, Poorly Delivered, and, Frankly, You're Not In the Mood) Hardcover by Douglas Stone (Author), Sheila Heen (Author)THE END BITSSupport independent women's media.Got a work life dilemma? Send us all the questions you definitely can't ask your boss for our Biz Inbox episodes - send us a voice note or email us at podcast@mamamia.com.au. You can remain anon! HOSTS: Lisa Lie and Em Vernem GUEST: Lauren Humphrey (Co-founder The Mintable) SENIOR PRODUCER: Sophie CampbellAUDIO PRODUCER: Leah Porges Mamamia acknowledges the Traditional Owners of the Land we have recorded this podcast on, the Gadigal people of the Eora Nation. We pay our respects to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander cultures.Become a Mamamia subscriber: https://www.mamamia.com.au/subscribeSee omnystudio.com/listener for privacy information.

In this episode of Insights from the Couch, we're diving into one of the most talked-about but least understood challenges many women face at midlife: imposter syndrome. We're Colette and Laura, two therapists and best friends, and we're getting real about the self-doubt that shows up right when we're trying to level up in life, work, and relationships.We unpack why imposter syndrome hits so hard in midlife, how it keeps you stuck in comparison and perfectionism, and why it's time to ditch the stilettos and stop shrinking. We also share our personal stories of growth, setbacks, vulnerability, and what it actually looks like to push through imposter feelings and get back in the arena. This one is heartfelt, funny, and packed with real tools you can use to build confidence, reframe your inner dialogue, and reclaim your space—because your worth is not up for debate. Episode Highlights:[0:00] - Kicking off with why imposter syndrome is so real for women in midlife [1:10] - Defining imposter syndrome and the mental trap it creates [2:34] - The impact of shifting identity and risk-taking at midlife [7:06] - Laura's story: inherited privilege and narrative excuses [15:08] - Perfectionism, performance pressure, and playing small [16:45] - The shift to embracing grit and a growth mindset [19:57] - Naming the struggle and the power of vulnerability [23:24] - Building a stack of evidence: celebrating micro wins [24:41] - Taking messy action and staying in the arena [26:35] - Rewriting the inner dialogue with self-compassion [27:12] - Recommended reads to help rewire imposter thinking [28:35] - Feeling fear means you're growing: normalizing discomfort [30:36] - Growing into big roles and owning your worth [32:01] - Ego strength vs. anxiety and visibility fears [33:43] - From cringe to confident: the social media journey [34:30] - Reflecting on each other's strengths and sharing the love Links and Resources: Own Your Greatness: Overcome Impostor Syndrome, Beat Self-Doubt, and Succeed in Life https://www.amazon.com/Own-Your-Greatness-Overcome-Self-Doubt-ebook/dp/B07ZZHY1Z8/ref=sr_1_1?crid= The Imposter Cure: Beat insecurities and gain self-belief: https://www.amazon.com/Imposter-Cure-Beat-insecurities-self-belief/dp/1783256273/ref=monarch_sidesheet_title Thanks for the Feedback: The Science and Art of Receiving Feedback Well https://www.amazon.com/Thanks-Feedback-Science-Receiving-Well/dp/0670014664 Mindset: The New Psychology of Success: https://a.co/d/5P8Mri5 If today's discussion resonated with you or sparked curiosity, please rate, follow, and share "Insights from the Couch" with others. Your support helps us reach more people and continue providing valuable insights. Here's to finding our purposes and living a life full of meaning and joy. Stay tuned for more!

When you hear the word, feedback, what comes up for you?Most of us do not have a neutral relationship with feedback. It's tangled up with our past experiences, workplace power dynamics, cultural expectations, and–importantly–our early relational wounds.But at its core, feedback is a deeply relational act that has the power to help us unburden rather than re-wound.Which is why it's so frustrating that feedback in leadership and workplace culture is so often done without care, rendering the process performative, detached, and isolating.Some of the constraints that can hamper authentic feedback in the workplace are necessary and protective, but it feels like we've lost the plot for the role and purpose of feedback, and in some cases, have abandoned it altogether.But it is possible to navigate these complex systems intentionally and with clarity. We can make feedback a tool for accountability, care, and growth that helps leaders strengthen their self-awareness and be better advocates for their teams.My guest today helps us unpack how leaders can cultivate a feedback culture that allows for mistakes, growth, and realignment.Therese Huston, Ph.D., is a Cognitive Neuroscientist and Faculty Development Consultant at Seattle University. She was the founding director of the university's Center for Excellence in Teaching and Learning and is now a consultant for its Center for Faculty Development. Her latest book Sharp: 14 Simple Ways to Improve Your Life with Brain Science is out now from Mayo Clinic Press.Listen to the full episode to hear:Why how and where feedback is delivered matters just as much for positive feedback as negativeStrategies for making feedback a supportive and generative dialogueWhy it's critical to allow others space to process your feedback before you start problem solvingHow starting with your authentic positive intentions can make others more receptive to feedbackWhy it's worth ending the conversation by checking in about their takeawaysHow typical feedback can perpetuate disparities in the workplace, and steps leaders can take to change those dynamicsA tip from Therese's new book to help manage stress and difficult conversationsLearn more about Therese Huston, Ph.D.:WebsiteTwitter: @ThereseHustonConnect on LinkedInLet's Talk: Make Effective Feedback Your SuperpowerSharp: 14 Simple Ways to Improve Your Life with Brain ScienceLearn more about Rebecca:rebeccaching.comWork With RebeccaThe Unburdened Leader on SubstackSign up for the weekly Unburdened Leader EmailResources:Principles: Life and Work, Ray DalioRadical Candor: Be a Kick-Ass Boss Without Losing Your Humanity, Kim ScottNine Lies about Work: A Freethinking Leader's Guide to the Real World, Marcus Buckingham, Ashley GoodallThe Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever, Michael Bungay StanierThanks for the Feedback: The Science and Art of Receiving Feedback Well Douglas Stone, Sheila HeenThe 90 second life cycle of an emotionLeslie K. JohnPersonality feedback is holding certain groups back – TextioJob Burnout At 66% In 2025, New Study ShowsEP 123: Befriending Your Nervous System: Building Capacity for Regulation with Deb DanaThe Frozen River, Ariel LawhonAdele - SkyfallShrinking

Send us a textAre you tired of feeling defensive every time someone says, "Can I give you some feedback?" In this episode, leadership communication expert Kele Belton dives deep into the bestselling book "Thanks for the Feedback" by Douglas Stone and Sheila Heen, sharing actionable strategies that help women leaders receive feedback without getting defensive.What You'll Learn:The 3 feedback triggers that make leaders defensive (and how to overcome them)How to distinguish between appreciation, coaching, and evaluation feedback4 proven strategies for receiving feedback like a confident leaderThe Johari Window technique for identifying your leadership blind spotsA simple "feedback triage" framework to decide which feedback to act onWhy receiving feedback well is more important than giving itPerfect For:Women in leadership positionsAspiring female leadersManagers who struggle with receiving criticismLeaders who want to improve their emotional intelligenceAnyone who gets defensive when receiving feedbackProfessionals seeking leadership developmentBook Mentioned:"Thanks for the Feedback: The Science and Art of Receiving Feedback Well" by Douglas Stone and Sheila HeenAbout the Host:Kele Belton is a communication and leadership speaker, facilitator, and coach who specializes in helping women leaders develop confidence and impact through better communication skills.—--------------------------------------------------------Connect with Kele for more leadership insights: LinkedIn: https://www.linkedin.com/in/kele-ruth-belton/ Instagram: https://www.instagram.com/thetailoredapproach/ Website: https://thetailoredapproach.com 

Melody Wilding breaks down the crucial conversations to have with your boss to improve your work life. — YOU'LL LEARN — 1) How to differentiate yourself with one conversation 2) How to build your pushback power 3) The easiest way to improve your visibility Subscribe or visit AwesomeAtYourJob.com/ep1038 for clickable versions of the links below. — ABOUT MELODY — Melody Wilding is a professor of human behavior at Hunter College and author of Managing Up. She was recently named one of Insider's “most innovative career coaches.” Her background as a therapist and emotions researcher informs her unique approach, weaving evidence-based neuroscience and psychology with professional development. Her previous book is Trust Yourself. • Book: Managing Up: How to Get What You Need from the People in Charge • Website: ManagingUp.com — RESOURCES MENTIONED IN THE SHOW — • Book: Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen • Book: Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen — THANK YOU SPONSORS! — • Earth Breeze. Get 40% off your subscription at earthbreeze.com/AWESOME• BambooHR. See all that BambooHR can do at bamboohr.com/freedemoSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Chapter 1:Summary of Thanks for the Feedback"Thanks for the Feedback: The Science and Art of Receiving Feedback Well" by Douglas Stone and Sheila Heen is a guide that focuses on how to effectively receive feedback in various contexts—whether it be in the workplace, personal relationships, or other areas of life. The authors, both affiliated with the Harvard Negotiation Project, explore the complexities of feedback and its role in personal and professional growth. Key Themes:1. Types of Feedback: The book categorizes feedback into three types: appreciation, coaching, and evaluation. Each type serves a different purpose, and understanding these distinctions can help individuals process feedback more effectively.2. The Challenge of Receiving Feedback: The authors discuss the emotional barriers that often prevent people from receiving feedback well, such as defensiveness, fear, and pride. They emphasize the importance of self-awareness in overcoming these barriers.3. The Feedback Loop: Stone and Heen highlight that receiving feedback is a two-way street. They encourage readers to think critically about how they seek and ask for feedback, as well as how they respond to it.4. Practical Strategies: The book provides practical advice on how to solicit feedback, manage one's emotional responses, and use feedback constructively. Techniques include asking clarifying questions, reframing feedback to gain perspective, and separating the content from the delivery.5. Cultivating a Feedback Culture: The authors stress the importance of creating environments—whether in organizations or personal relationships—where feedback is welcomed, valued, and encouraged.6. Mindset: A significant theme in the book is the idea of adopting a growth mindset, where individuals view feedback as an opportunity for growth rather than a personal affront. Conclusion:"Thanks for the Feedback" serves as a comprehensive resource for anyone looking to improve their ability to receive and utilize feedback effectively. The insights and strategies presented aim to help individuals embrace feedback as a tool for learning and personal development, ultimately fostering better communication and relationships. The book is both practical and filled with psychological insights, making it applicable in diverse life situations.Chapter 2:The Theme of Thanks for the Feedback"Thanks for the Feedback: The Science and Art of Receiving Feedback Well," co-authored by Douglas Stone and Sheila Heen, explores the often uncomfortable but vital topic of receiving feedback in various contexts—personal, professional, and life in general. Here's a summary of key plot points, character development, and thematic ideas. Key Points1. The Feedback Process: The authors emphasize the element of receiving feedback, arguing that it is as crucial, if not more so, than giving feedback. They differentiate between the various types of feedback (evaluative, coaching, and appreciation) and how each serves a different purpose.2. The Nature of Feedback: The book discusses the complexities and challenges involved in receiving feedback, including emotional responses and biases that can color one's reaction. Stone and Heen delve into the reasons people might resist or struggle with feedback.3. Framework for Receiving Feedback: The authors outline a framework for effectively receiving feedback, which includes understanding one's triggers, separating the feedback from the person giving it, and knowing what to do with feedback after receiving it.4. Personal Stories and Examples: The use of anecdotes and relatable scenarios illustrates the principles laid out in the book. These stories often showcase different responses to feedback, demonstrating the varied ways people can react. Character DevelopmentWhile "Thanks for the...

" If somebody is talking to us, they would like to be heard. They would like to have a sense of connection. They would like something to shift or to matter to us or something. And if they get the sense that that is possible and that we're available in a way that almost nobody is. That is way powerful."Karen & Paul emphasize the value of listening over speaking in effective communication.Links and items mentioned in this episode:How to Talk with Anyone about Anything by Harville Hendrix and Helen LaKelly HuntThe Cooperative Culture Handbook by Yana Ludwig and Karen GimnigThanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone & Sheila HeenDifficult Conversations by Douglas Stone, Bruce Patton, and Sheila HeenThe Coaching Habit by Michael Bungay Stanier

Nearly every kind of feedback — whether you agree with it or not — can be used to help you grow. Sheila Heen knows this well. As the founder of Triad Consulting Group, professor of practice at Harvard Law School, and the co-author of Thanks for the Feedback: The Science and Art of Receiving Feedback Well and Difficult Conversations: How to Discuss What Matters Most, Sheila has spent nearly 30 years helping executive teams across the world work through conflict, repair working relationships, and make sound decisions together. In this episode of The Game Changing Attorney Podcast, Sheila and Michael Mogill discuss: The underlying structure and challenge of every difficult conversation The different types of feedback leaders can give — and what actually works How to raise tough issues and have productive conversations ---- Show Notes: 07:34 – The single most valuable skill you can have 14:57 – Defining difficult conversations 17:58 – How to navigate a tough talk 20:57 – Not everything is either/or 23:22 – Starting difficult conversations with a third story 29:35 – The 3 types of feedback 34:24 – Navigating sensitivity 38:44 – Front seat leader, back seat feedback 42:10 – What being a game changer means to Sheila Heen ---- Links & Resources Triad Consulting Group Harvard Law School Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen Difficult Conversations: How to Discuss What Matters Most by Douglas Stone, Bruce Patton, and Sheila Heen Occidental College The Harvard Negotiation Project Bruce Patton Mindset: The New Psychology of Success by Carol Dweck Getting It Done by Roger Fisher. John Richardson, and Alan Sharp Tesla The Game Changing Attorney by Michael Mogill ---- Listening to this episode but want to watch it? Check it out on Spotify.  Do you love this podcast and want to see more game changing content? Subscribe to our YouTube channel. ---- Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O'Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more. ---- If you enjoyed this episode, you may also like: #162 Kim Scott – Radical Candor: How to Be a Kick-Ass Boss Without Losing Your Humanity #166 John Maxwell #217 AMMA  – The Key to Clarity in Business

We interview Sheila Heen on negotiation and difficult conversations. The talk includes practical advice, understanding the role of identity, discussions on the research behind "anchoring," analyzing a scenario, and more. A bit about Sheila Heen:Sheila Heen is the Thaddeus R. Beal Professor of Practice at Harvard Law School and serves as a Deputy Director of the Harvard Negotiation Project.Prof. Heen specializes in particularly difficult negotiations – where emotions run high and relationships are strained.  She is also a co-author of two New York Times bestsellers, "Difficult Conversations: How to Discuss What Matters Most" and "Thanks for the Feedback: The Science and Art of Receiving Feedback Well."  She has written for the Harvard Business Review, and the New York Times as a guest expert, and as a Modern Love columnist. Prof. Heen is also a Founder of Triad Consulting Group, a corporate education and consulting firm that serves clients on six continents.  Her corporate clients have included Pixar, the NBA, and Ford, to name a few. She often works with executive teams, helping them to work through conflict, repair working relationships and make sound decisions together. In the public sector she has also provided training for the New England Organ Bank, the Singapore Supreme Court, the Obama White House and theologians struggling with disagreement over the nature of truth and God.Prof. Heen is a graduate of Occidental College and Harvard Law School. She was also my professor. 

Det var i grunn helt tilfeldig at jeg startet med feedback-kurs tilbake i 2011. Og i stedet for å gå all-in og utvikle et fullskala kommunikasjonskurs for ledere etter teori og lærebøkene, lot jeg dette kurset vokse frem i godt samarbeid med kursdeltakere og dyktige HR-kolleger. Det innebærer et praktisk rettet kurs, basert på hva deltakerne hadde behov for, og hva lederne var opptatt av. I dagens episode får du en smakebit på dette feedback-kurset, med noen innholdselementer fra kurset, men du får også vite noe om hva som er viktig hvis du skal kjøre feedback-opplæring for ledere i egen organisasjon. Gratis digital faglunsj: Hvordan lykkes med feedbackFredag 1. desember inviterer Habberstad til gratis digital faglunsj på temaet feedback. Her blir det nok en smakebit fra feedback-kurset for dem som fikk smaken på dette temaet. Mer informasjon og påmelding til gratis webinar her: https://www.habberstad.no/aktuelt/hvordanlykkesmedfeedback-2Train-the-trainer-kurs for deg som vil holde feedbacktrening i egen organisasjonOg skulle du ha lyst til å få et train-the-trainer kurs med mine maler og verktøy for å kjøre en god feedback-opplæring i egen virksomhet, så er du velkommen til kurs med Habberstad tirsdag 12. desember. Mer informasjon og påmelding til kurset finner du her: https://www.habberstad.no/aktuelt/hvordanlykkesmedfeedback-1Bøker og artikler som ble nevnt i episodenThanks for the Feedback: The Science and Art of Receiving Feedback Well, Sheila Heen og Douglas StoneGi og motta tilbakemeldinger - om å bygge hverandre, Guro ØiestadThe Feedback Fallacy, HBR-article av Marcus Buckingham og Ashely Goodall

Palaute (engl. feedback) katsoo usein taaksepäin: mikä meni hyvin, mikä huonosti. Onneksi enenevässä määrin katse siirtyy palautekeskusteluissakin menneestä kohti tulevaa. Miten voisimme parantaa? Mitä tehdään seuraavaksi? Mitä sovitaan?Palautteen pyytämisessä, antamisessa ja vastaanottamisessa on monia eri puolia, joista rakentuu hyvin erilaisia palautekulttuureja. Tässä jaksossa pohditaan muun muassa valmentavaa palautetta, muutokseen tähtäävää palautetta sekä vertaispalautetta yhdessä Optofidelityn Software Team Leadin Eeva Lennonin kanssa.Jakson muistiinpanotAiheeseen liittyvät kirjatTherese Huston: Let's talk – make effective feedback your superpowerCarol S. S. Dweck: Mindset – The New Psychology of SuccessJurgen Appelo: Management 3.0 – Leading Agile Developers, Developing Agile LeadersBrené Brownin kirjatDouglas Stone, Sheila Heen: Thanks for the Feedback – The Science and Art of Receiving Feedback WellKim Scott: Radical Candor – Be a Kick-Ass Boss Without Losing Your HumanityAiheeseen liittyvät blogipostauksetHavainto + vaikutus -palautteenantomalliHampurilainen ei sovi palautteeseenPalaute painelee kolmea triggeriäFeeling + behaviour + impact = FBI-palautemalliParempaa palautetta saa pyytämälläAiheeseen liittyvät podcast-jaksotKoodarikuiskaajan podcast: Paljonko palautetta on riittävästi?Koodarikuiskaajan podcast: Ryhmätyö ja tiimityö ovat eri asioitaKoodarikuiskaajan podcast: Just sopivasti ketterä ei lukittaudu mihinkään metodiinMuuta jaksossa mainittuaDavid Rockin SCARF-malliFrank the BrilliantHumbolTanya Reilly: Technical leadership and glue workGoolen parhaat tiimikäytännöt (eli Project Aristotle)NeuroleadershipKoodarikuiskaajan SlackMuuta aiheeseen liittyvääSuuttumisen ilmaisu rakentavastiRaivostuneen henkilön kohtaaminenRaisa Cacciatore

Brought to you by Nordic Naturals Ultimate Omega fish oil, Helix Sleep premium mattresses, and ShipStation shipping software. Sheila Heen has spent the last three decades working to understand how people can better navigate conflict, with a particular specialty in difficult conversations. She is a founder of Triad Consulting Group, a professor at Harvard Law School, and a co-author of Thanks for the Feedback: The Science and Art of Receiving Feedback Well (even when it's off base, unfair, poorly delivered, and, frankly, you're not in the mood), with Douglas Stone, and Difficult Conversations: How to Discuss What Matters Most, with Douglas Stone and Bruce Patton (with a newly updated third edition that was released in August).Sheila and her colleagues at Triad work with leaders and organizations to build their capacity to have the conversations that matter most. Her clients have included Pixar, American Express, the NBA, the Singapore Supreme Court, the Obama White House, and theologians struggling with the nature of truth and God.She is schooled in negotiation daily by her three children. You can find my first conversation with Sheila at tim.blog/SheilaHeen.Please enjoy!This episode is brought to you by Nordic Naturals, the #1-selling fish-oil brand in the US! More than 80% of Americans don't get enough omega-3 fats from their diet. That is a problem because the body can't produce omega-3s, an important nutrient for cell structure and function. Nordic Naturals solves that problem with their doctor-recommended Ultimate Omega fish-oil formula for heart health, brain function, immune support, and more. Ultimate Omega is made exclusively from 100% wild-caught sardines and anchovies. It's incredibly pure and fresh with no fishy aftertaste. All Nordic Naturals' fish-oil products are offered in the triglyceride molecular form—the form naturally found in fish, and the form your body most easily absorbs. Go to Nordic.com and discover why Nordic Naturals is the #1-selling omega-3 brand in the U.S. Use promo code TIM for 20% off your order. *This episode is also brought to you by ShipStation. Do you sell stuff online? Then you know what a pain the shipping process is. ShipStation was created to make your life easier. Whether you're selling on eBay, Amazon, Shopify, or over 100 other popular selling channels, ShipStation lets you access all of your orders from one simple dashboard, and it works with all of the major shipping carriers, locally and globally, including FedEx, UPS, and USPS. Join the 130,000+ companies that have grown their ecommerce businesses with ShipStation. Tim Ferriss Show listeners get to try ShipStation free for 60 days! Just visit ShipStation.com/Tim!*This episode is also brought to you by Helix Sleep! Helix was selected as the best overall mattress of 2022 by GQ magazine, Wired, and Apartment Therapy. With Helix, there's a specific mattress to meet each and every body's unique comfort needs. Just take their quiz—only two minutes to complete—that matches your body type and sleep preferences to the perfect mattress for you. They have a 10-year warranty, and you get to try it out for a hundred nights, risk-free. They'll even pick it up from you if you don't love it. And now, Helix is offering 20% off all mattress orders plus two free pillows at HelixSleep.com/Tim.*For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.For deals from sponsors of The Tim Ferriss Show, please visit tim.blog/podcast-sponsorsSign up for Tim's email newsletter (5-Bullet Friday) at tim.blog/friday.For transcripts of episodes, go to tim.blog/transcripts.Discover Tim's books: tim.blog/books.Follow Tim:Twitter: twitter.com/tferriss Instagram: instagram.com/timferrissYouTube: youtube.com/timferrissFacebook: facebook.com/timferriss LinkedIn: linkedin.com/in/timferrissPast guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, Margaret Atwood, Mark Zuckerberg, Peter Thiel, Dr. Gabor Maté, Anne Lamott, Sarah Silverman, Dr. Andrew Huberman, and many more.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ever wondered why some leaders effortlessly climb the corporate ladder while others get stuck? It's not always about skill; it's about evolving with your role. Tune in to Episode 14 as we chat with Kevin Goldsmith, the CTO at Distrokid. Kevin opens up about his challenging transition from being a developer to managing a rapidly scaling team at renowned companies like Adobe, Spotify, and Microsoft. We dissect the dangers of being a bottleneck, the importance of self-awareness, and how you can escape the trap of your own making. This episode is your guide to navigating the often-unspoken challenges that come with the responsibilities of scaling teams and companies. Whether you're a seasoned executive or an aspiring leader, we've got insights that can help you level up. Links to the Guest Website: Kevin Goldsmith LinkedIn Profile Resources Mentioned Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen Management 3.0: Leading Agile Developers, Developing Agile Leaders by Jurgen Appelo VS Code Miro Mastodon Problem Solving Leadership by Gerald Weinberg

During her first C-suite years, a leader burned a lot of bridges. Her boss, who'd traveled a similar path, gets her a coach and sets only one goal: repair relations through emotional intelligence.Lots and lots of tools and resources this month:Free downloads:The Feeling Words GridEQ ModelBooks and papers to sharpen your skills“Executive Presence: The Missing Link between Merit and Success” “The EQ Edge: Emotional Intelligence and Your Success”“Thanks for the Feedback: The Science and Art of Receiving Feedback Well”“Executive Presence” from Center for Talent InnovationThis episode is tagged in three categories in the Podcast Library:Executive PresenceManaging YourselfPersonal Growth & Self-DevelopmentFive episodes to help you command a room:109 Building Emotional Intelligence 146 Building Empathy155 The Human Element69 Leadership & Self-Deception17 Speaking for Yourself Please help yourself to any (or all!) of our free infographics in the Essential Tools bin.Our deepest gratitude to those who post reviews. Thank you!!! Let us know how we can support you.Until next month, be well!Tom and The Look & Sound of Leadership team. 

The following is a conversation between Sheila Heen, Harvard Law professor, and co-author of Difficult Conversations: How to Discuss What Matters Most, and Thanks for the Feedback: The Science and Art of Receiving Feedback Well, and Denver Frederick, the Host of The Business of Giving.   In today's episode of The Business of Giving, we tackle the challenges of difficult conversations and receiving feedback. Whether it's our personal or professional lives, these situations can be uncomfortable and often lead to miscommunication and hurt feelings. But fear not, my next guest is a world-renowned negotiation expert who will help us navigate these challenges with greater confidence and ease. She is Sheila Heen, founder of the Triad Consulting Group, a professor of practice at Harvard Law School where she leads a negotiation program, and co-author of the New York Times bestsellers, Difficult Conversations: How to Discuss What Matters Most, and Thanks for the Feedback: The Science and Art of Receiving Feedback Well.

In today's world, society is more polarized than ever before. With people taking positions on issues related to identity, diversity, and justice, engaging in these conversations can seem like a daunting task. Yet, this is precisely what we need to do if we want to build a more just and equitable society. In this regard, our latest episode where Jill Stoddard interviews author David Glasgow is a must-listen. Glasgow's book, "Say the Right Thing: How to Talk About Identity, Diversity, and Justice" provides valuable insights on how to approach these sensitive topics in a way that fosters understanding, empathy, and positive change.The discussion delves into the controversial "cancel culture" and the need to show compassion and understanding towards those who make mistakes. Additionally, he emphasizes the importance of embracing a growth mindset and illustrates strategies to overcome conversational traps and navigate disagreements respectively. Take advantage of this opportunity to learn how to engage in challenging and compassionate conversations. Listen to the episode now!Listen and Learn:  How David's background as a lawyer and personal struggle with belonging influenced his interest and career in social justice, equality, and inclusion. What makes conversations surrounding identity so difficult and why do we shy away from having them in today's society? Why we should welcome the democratization of discomfort in social conversations.  Cancel culture - why we should use this as an opportunity for growth, not villainization.  How to respond to conversational traps.   What privilege is and is not? Why misunderstandings arise in identity conversations.  How to ‘right-size' feedback in relation to privilege or bias.  Tips for respectfully disagreeing.  How to apologize effectively using the Four R's.  Is cultural sensitivity helping or hindering the conversation around diversity and identity? Resources:  Learn more about David's work as a diversity and inclusion specialist by visiting his website: https://www.david-glasgow.com/ Get your copy of Say the Right Thing: How to Talk about Identity, Diversity, and Justice at our bookshop: bookshop.org/a/30734/9781982181383 The Meltzer Center for Diversity, Inclusion, and Belonging: law.nyu.edu/centers/belonging Follow David on Twitter (@dvglasgow)  Find out more about Deconstructing Karen referenced in the intro of this episode: deconstructingkaren.com Thanks for the Feedback: The Science and Art of Receiving Feedback Well  The Apology About David Glasgow David Glasgow is the executive director of the Meltzer Center for Diversity, Inclusion, and Belonging and an adjunct professor at NYU School of Law. He has written for a range of publications including the Harvard Business Review, HuffPost, and Slate, and served as an Associate Director of the Public Interest Law Center at NYU School of Law. Please visit him at david-glasgow.com. Related Episodes:  76. Gender and Sexual Minorities with Aisling Leonard-Curtin and Matthew Skinta 96. Effective Conversations About Diversity with Anatasia Kim and Alicia del Prado 163. The Likeability Trap with Alicia Menendez 169. Microaggressions, Mental Health Disparities, and Racial Trauma with Monnica Williams 176. Fair Play with Eve Rodsky 185. Good Guys: Allies in the Workplace with Brad Johnson and David Smith 273. A More Just Future with Dolly Chugh 290. Shared Sisterhood: Collective Action for Racial and Gender Equity at Work with Tina Opie and Beth Livingston Learn more about your ad choices. Visit megaphone.fm/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In today's world, society is more polarized than ever before. With people taking positions on issues related to identity, diversity, and justice, engaging in these conversations can seem like a daunting task. Yet, this is precisely what we need to do if we want to build a more just and equitable society.  In this regard, our latest episode where Jill Stoddard interviews author David Glasgow is a must-listen. Glasgow's book, "Say the Right Thing: How to Talk About Identity, Diversity, and Justice" provides valuable insights on how to approach these sensitive topics in a way that fosters understanding, empathy, and positive change. The discussion delves into the controversial "cancel culture" and the need to show compassion and understanding towards those who make mistakes. Additionally, he emphasizes the importance of embracing a growth mindset and illustrates strategies to overcome conversational traps and navigate disagreements respectively. Take advantage of this opportunity to learn how to engage in challenging and compassionate conversations. Listen to the episode now! Listen and Learn:  How David's background as a lawyer and personal struggle with belonging influenced his interest and career in social justice, equality, and inclusion. What makes conversations surrounding identity so difficult and why do we shy away from having them in today's society? Why we should welcome the democratization of discomfort in social conversations.  Cancel culture - why we should use this as an opportunity for growth, not villainization.  How to respond to conversational traps.   What privilege is and is not? Why misunderstandings arise in identity conversations.  How to ‘right-size' feedback in relation to privilege or bias.  Tips for respectfully disagreeing.  How to apologize effectively using the Four R's.  Is cultural sensitivity helping or hindering the conversation around diversity and identity? Resources:  Learn more about David's work as a diversity and inclusion specialist by visiting his website: https://www.david-glasgow.com/ Get your copy of Say the Right Thing: How to Talk about Identity, Diversity, and Justice at our bookshop: bookshop.org/a/30734/9781982181383 The Meltzer Center for Diversity, Inclusion, and Belonging: law.nyu.edu/centers/belonging Follow David on Twitter (@dvglasgow)  Find out more about Deconstructing Karen referenced in the intro of this episode: deconstructingkaren.com Thanks for the Feedback: The Science and Art of Receiving Feedback Well  The Apology About David Glasgow  David Glasgow is the executive director of the Meltzer Center for Diversity, Inclusion, and Belonging and an adjunct professor at NYU School of Law. He has written for a range of publications including the Harvard Business Review, HuffPost, and Slate, and served as an Associate Director of the Public Interest Law Center at NYU School of Law. Please visit him at david-glasgow.com.  Related Episodes:  76. Gender and Sexual Minorities with Aisling Leonard-Curtin and Matthew Skinta 96. Effective Conversations About Diversity with Anatasia Kim and Alicia del Prado 163. The Likeability Trap with Alicia Menendez 169. Microaggressions, Mental Health Disparities, and Racial Trauma with Monnica Williams 176. Fair Play with Eve Rodsky 185. Good Guys: Allies in the Workplace with Brad Johnson and David Smith 273. A More Just Future with Dolly Chugh 290. Shared Sisterhood: Collective Action for Racial and Gender Equity at Work with Tina Opie and Beth Livingston Learn more about your ad choices. Visit megaphone.fm/adchoices

Pharmacy learners - IPPE, APPE, Residents - may not always be forthcoming with honest feedback. But they know what they appreciate (or don't) in a learning experience. As a preceptor, your approach to teaching has a huge impact on student learning.We asked two 4th year pharmacy learners to share what matters most to them in a preceptor. Their answers may surprise you! Listen in to learn what students most value in their learning experiences and gather some strategies you can use to enhance your teaching and mentor in an impactful way for your learners. HostKathy Schott, PhDCEimpact GuestsLily Gardner, PharmD Candidate 2023Drake UniversityKeaton Higgins, PharmD Candidate 2023University of Iowa Get CEClick here to access the courseCE InformationAt the end of this course, preceptors will be able to:1. Identify practices that pharmacy learners most value in their preceptors and why2. Describe effective strategies to enhance learning in the pharmacy education experience you provide UAN: 0107-0000-23-116-H99-P Release Date: 03/15/2023 Expiration Date: 03/15/2026 The speakers have no relevant financial relationships with ineligible companies to disclose. This program has been:Approved by the Minnesota Board of Pharmacy as education for Minnesota pharmacy preceptors.Reviewed by the Texas Consortium on Experiential Programs and has been designated as preceptor education and training for Texas preceptors.Want more information on this and related topics? Check out the full course created by Dr. Cox on this topic: Using Feedback to Improve Your Precepting, and learn what you can do to help facilitate better feedback from your learners.This book is a great resource for building feedback skills – Thanks for the Feedback: The Science and Art of Receiving Feedback Well. I've read this book and there's something in it for everyone – from a teacher, mentor, preceptor, parent, partner, or spouse. Check out the LINK! As always, be sure to check out the full library of courses available for preceptors on the CEimpact website. Be sure to ask you experiential program director if you are a member so that you can access it all for free! Follow CEimpact on Social Media:LinkedInInstagramDownload the CEimpact App for Free Continuing Education + so much more!

As preceptors, sometimes one of the hardest things we do is give feedback. What about when we receive it? Listen to learn how to engage students in ways that result in meaningful feedback you can use to improve your teaching. You're putting in the work. Why not make it as impactful as possible for your learners?This week I'm speaking with Nick Cox – a faculty member and preceptor in an ambulatory care setting – on the topic of feedback – how to invite it, how to prepare to receive it, and what to do with it when you like it – or not.  As part of our discussion, Nick refers to this book – Thanks for the Feedback: The Science and Art of Receiving Feedback Well. I've read this book, and there's something in it for everyone – from a teacher, mentor, preceptor, parent, partner, or spouse. Check out the Here!HostKathy Schott, PhDCEimpact GuestNicholas Cox, PharmD BCACPAssistant Professor (Clinical)University of UtahGet CEClick here to access the courseCE InformationAt the end of this course, preceptors will be able to:1. List common barriers that prevent learners from providing meaningful feedback to preceptors.2. Describe ways to create a learning environment where students feel they can safely offer feedback.UAN: 0107-0000-23-092-H99-PRelease Date: 02/15/2023Expiration Date: 02/15/2026The speakers have no relevant financial relationships with ineligible companies to disclose.This program has been:Approved by the Minnesota Board of Pharmacy as education for Minnesota pharmacy preceptors.Reviewed by the Texas Consortium on Experiential Programs and has been designated as preceptor education and training for Texas preceptors. Want more information on this and related topics? Check out the full course created by Dr. Cox on this topic: Using Feedback to Improve Your Precepting, and learn what you can do to help facilitate better feedback from your learners. As always, be sure to check out the full library of courses available for preceptors on the CEimpact website. Be sure to ask your experiential program director if you are a member so that you can access it all for free!  Follow CEimpact on Social Media:LinkedInInstagramDownload the CEimpact App for Free Continuing Education + so much more!

Join Dr. Kristin Vaughan (pediatric hospitalist) and me as we discuss Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen. What are the three kinds of feedback? What are feedback triggers? What are some practical tips for being a great receiver of feedback?

Sometimes you read a book and get a flash of insight - that “ah ha!” moment - about yourself and the ways you interact with others.  That happened to me when reading “Range: Why Generalists Triumph in a Specialized World.”  It helped me to understand and justify my interest in (this won't surprise you) EVERYTHING related to geriatrics or palliative care.  Also hat tip to Matthew Growdon for recommending the book. Today we talk with Bob Arnold, who has a long list of recommendations for books that have the potential to generate an “ah ha!” moment.  The podcast is ostensibly focused on becoming a better mentor, but as you'll hear, we discuss techniques that can help you cope with anxiety, stress, your spouse…the list goes on.  In reality, insights from these books can help you be a better teacher, a more curious person, as well as a better mentor or mentee. Bob urges you to buy these books from your local bookstore.  To that end, we're not including links with the titles below.  Please shop locally. As a bonus, Lauren Hunt, frequent guest on GeriPal, heard we recorded this podcast and wanted to add a couple books to Bob's list (she saw Bob give a talk about these books at the NPCRC Foley retreat).  Her list will strongly resonate with women in academics. See below for Lauren's two additions to Bob's list, with her personal commentary. Enjoy! -@AlexSmithMD   Bob's booklist: Lori Gottlieb, Maybe You Should Talk to Somebody: A Therapist, Her Therapist, and Our Lives Revealed Ethan Kross, Chatter: The Voice Inside Our Head, Why It Matters, and How to Harness It Eric Barker, Plays Well With Others: The Surprising Science Behind Why Everything You Know About Relationships Is (Mostly) Wrong Stephanie Foo, What My Bones Know: A Memoir of Healing From Complex Trauma Jennifer L. Eberhardt, Biased: Uncovering the Hidden Prejudice That Shapes What We See, Think, and Do Claude M. Steele, Whistling Vivaldi: How Stereotypes Affect Us and What We Can Do Marcus Buckingham, Nine Lies About Work: A Freethinking Leader's Guide to the Real World Marshall Goldsmith, What Got You Here Won't Get You There Adam Grant, Give and Take: Why Helping Others Drives Our Success David Epstein, Range: How Generalists Triumph in a Specialized World Douglas Stone, Thanks for the Feedback: The Science and Art of Receiving Feedback Well Douglas Stone, Difficult Conversations: How to Discuss What Matters Most Kerry Patterson, Crucial Conversations: Tools for Talking When Stakes Are High Kerry Patterson, Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior Anne Lamott, Bird by Bird: Some Instructions on Writing and Life James Clear, Tiny Changes, Remarkable Results, Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones Michael Bungay Stanier, The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever Peter Bergman, You Can Change Other People: The Four Steps to Help Your Colleagues, Employees--Even Family--Up Their Game Doug Lemov, The Coach's Guide to Teaching Doug Lemov, Teach Like a Champion 2.0: 62 Techniques That Put Students on the Path to College Doug Lemov, Practice Perfect: 42 Rules for Getting Better at Getting Better   ​​From Lauren: The Secret Thoughts of Successful Women: Why Capable People Suffer from the Impostor Syndrome and How to Thrive in Spite of It by Valerie Young  I was inspired to read this book after reading a post on the 80,000 hours blog. I had heard of course heard of imposter syndrome in the past but I didn't make the connection to myself until I read this article and saw my thoughts printed on the page. You would think that after several years of a number of career successes, the imposter syndrome would have abated for me, but rather I found it getting worse! I thought that I should know more of what I was doing by this point in my career, but instead I often felt like I had no idea what I was doing!  So I came across this book and found it very helpful. Young defines people who have imposter syndrome as those who have a “persistent belief in their lack of intelligence, skills, or competence. They are convinced that other people's praise and recognition of their accomplishments is undeserved, chalking up their achievements to chance, charm, connections, and external factors. Unable to internalize or feel deserving of their success, they continually doubt their ability to repeat past successes.”  I certainly related to the point that instead of successes alleviating feelings of fraudulence, the opposite happens, because it increases pressures to uphold one's reputation. The pressures can be intense, leaving one wondering if it's all worth it, and prompting fantasies of leaving the charade behind.  One thing I really liked about this book is that it places the imposter syndrome into the context of a patriarchal, misogynistic, racist society and organizations that create cultures that cultivate self-doubt (ahem academia). Imposter syndrome is a rationale response to a crazy world. We exist in a society and culture that actually judges women to be less competent at work (the studies she details are SUPER disturbing). It is not surprising we would internalize these norms. Also that being underrepresented in a field creates pressures not only to represent just oneself, but an entire gender.  She focuses on women, but these concepts obviously apply to people of color and other disadvantaged social groups. And of course men can have imposter syndrome too.  Another part I liked about the book is digging into the notion that one's success is due to luck, or being in the right place at the right time. She dispels these notions by pointing out that, first of all, luck is always present, even for people who are enormously talented and second, being the right place at the right time, having the right connections, and having a winning personality can sometimes actually be the result of skills or abilities, often the result of hard-work, hustling, and efforts to develop one's socioemotional capacity.   This is a self-help book, so throughout she offers some useful rules and self-talk for responding to imposter syndrome thoughts. She details different ways to respond to thoughts based on your competence type. For example, if you are a perfectionist, she recommends reframing to a “good enough” quality standard—a mantra I adopted from colleague during the pandemic and has been incredibly helpful for me over the past few years. For the rugged individualist who equate true competence equals solo, unaided achievement, the reframe is “competence means knowing how to identify the resources needed to get the job done.”  Another really important idea she raises is that women often have difficult choices to make about their career and its impact on other parts of their families and their other social networks that aren't as pronounced for men in our society. Sometimes it is difficult to disentangle these questions from feelings of imposter syndrome. For example, is reluctance to take on more responsibility at work or relocate because you feel inadequate or is it because of genuine concern about the impact on your family? Moreover, women (generalizing here) tend to place lower value on traditional measures of work success (e.g. money, power, influence) and greater value on connection and meaning. It can require a lot of soul searching to figure out whether one is avoiding career “success” out of fear or that certain paths are just truly not aligned with our values.   Finally, towards the end of the book, she introduces the idea of “faking it till you make it” and having chutzpah—i.e going for it. Of course, she's not advocating for a George Santos approach (no lying) but just having a little bit more of a mindset that you'll figure it out once you're on the job.  I'd definitely recommend this book if you've ever struggled with similar feelings or mentor people who might. She's got a breezy and relatable writing style that's easy to read, lots of great real-world stories, and piquant quotes.   The No Club:  Putting a Stop to Women's Dead-End Work by Linda Babcock, Brenda Peyser, Lise Vesterlund, and Laurie Weingart  Summary of the book's premise:  Work activities fall on a spectrum from promotable and non-promotable (NPT).  Promotable activities are those that advance one's career. They use the word “advance” quite broadly to encompass various outcomes, like earning a promotion, getting plum assignments, increasing compensation, and enhancing marketability for other jobs. Promotable tasks are visible to others and increase the organization's currency. Some tasks may be indirectly promotable—they help you develop skills that have the potential to enhance your future success or access to future promotable work.  NPT's are important to your organization but will not help to advance your career. These tasks have low visibility (think committees and other service).  Too many NPT's can lead to work/work imbalance where promotable tasks get pushed to the side and advancement slows, or work-life imbalance, where advancement continues but at the expense of time in one's personal life (or both).  Although not exclusively a problem for women, women are more likely to take on NPT's at work. This is because they are both asked more often and are more likely to say yes when asked.  They propose both bottom-up (women saying no to more things) and top-down solutions (organizations making efforts to divide up NPT's more fairly and ensuring everyone is pitching in).  Before I read this book, I didn't fully grasp the idea that an activity would be helpful to the organization but not to my own career. Sometimes requests for participation in these activities come with a veneer or prestige and lots of feel-good gratitude. I personally feel a lot of guilt and worry about disappointing people when I say no to things. Even declining to review an article for a journal is accompanied by some stomach knots (it's so hard to find reviewers!) I also place a lot of value in collaboration and working in teams, and the idea of working in a culture where everyone is only looking out for themselves is not appealing to me.  But I'm also worried at the level of overwhelm I experience at times and perhaps some of you have experienced as well. How do we ensure that we are on sustainable path where we can stay in and build the world we want to live and work in?   The book also got me thinking about what is promotable or not in academia, i.e. what is the currency. I think we all know that grants and publications are promotable activities, but even within that there are hierarchies. Some of these hierarchies I think I understand: a data-based paper in a high-impact journal has higher promotability than an editorial in a lower-impact journal. Some of them I'm not sure about: is an NIH project grant more promotable than a foundation grant and if so why (bc higher indirects?)  Also, things like mentorship seem gray to me: senior-authored articles are evidence of independence and potential track to mentoring awards, but people often seem to place mentorship in the NPT category. I think having more transparency and discussion about what is promotable or not would be very useful.    Highly recommend this book for women, men, people in leadership, and employees. It's extremely well-written, nuanced, and eye-opening.   SPONSOR:    This episode of the GeriPal Podcast is sponsored by UCSF's Division of Palliative Medicine, an amazing group doing world class palliative care.  They are looking for physician faculty to join them in the inpatient and outpatient setting.  To learn more about job opportunities, please click here: https://palliativemedicine.ucsf.edu/job-openings  

Alle wollen Feedback. Mitarbeitende und Führende wollen wissen wo sie stehen, sich verorten und Wertschätzung erleben. Funktioniert das? Und: Wie funktioniert Feedback als Teil einer guten Führungskultur? Unter: https://www.profil-m.de/feedback/ können Sie uns gerne Ihre Fragen stellen.  Buch-Tipps: Thanks for the Feedback: The Science and Art of Receiving Feedback Well· Douglas Stone Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity· Kim Scott  Mitwirkende:Anja Beenen · Managing Director @ Profil MNico Streckert · Junior Consultant @ Profil MJochen „Otto“ Pfeiffer · Marketing Manager @ Profil M 

W czwartym odcinku rozmawiamy o badaniach naukowych dotyczących feedbacku. Omawiamy meta-analizę Wiśniewskiego poświęconą zagadnieniu efektywności informacji zwrotnej i kilka mniejszych badań, które pomagają dawać lepszy feedback. Popełnianie błędów jest elementem pewnego procesu. Zadaniem feedbacku jest wskazanie błędów, które doprowadzają nas do miejsca docelowego. Jak często dajecie feedback innym? Staracie się nie oceniać i edukować? Mapa odcinka: [1:52] Feedback, który nie służy edukacji? [5:22] Meta-analiza Wiśniewskiego [10:25] Trzy rodzaje feedbacku [17:40] Feedback student-nauczyciel [27:32] Wędka i ryba w kontekście feedbacku [34:42] Najdziwniejsze informacje zwrotne [38:55] Sztuka feedbacku [47:50] Tematy omawiane na warsztatach [51:17] Przeklinanie w feedbacku Ciekawostki z tego odcinka: Osoby, które dostają feedback, uczą się lepiej. Im więcej informacji przekazujemy, dając feedback, tym staje się on lepszy. Kiedy dostajemy informację zwrotną bez kontekstu, bezpieczniej jest założyć negatywną intencję, ponieważ zabezpieczamy się przed ewentualną krzywdą. Trzy rodzaje feedbacku to: docenienie, ewaluacja, instruowanie Feedback powinien być konwersacją. To wyciąganie wniosków, co poszło dobrze, a co nie. Aby odpowiednio go wykorzystać, musisz go najpierw przyjąć. Lepiej działały te sytuacje w badaniach, w których to studenci dawali sobie nawzajem feedback. Uczyli się przez to lepiej niż wtedy, kiedy to nauczyciel dawał im feedback. Nie celebruj porażek, normalizuj je. Źródła wspomniane w tym odcinku: Meta-analiza Benedikta Wiśniewskiego (rozbudowana praca John Hattie dotycząca feedbacku) Therese Huston – Let's Talk: Make Effective Feedback Your Superpower (książka) Douglas Stone, Sheila Heen – Thanks for the Feedback: The Science and Art of Receiving Feedback Well Hardcove (książka) Patterson Kerry – Crucial Conversations: Tools for Talking When Stakes Are High (książka) Taksonomia Blooma – klasyfikacja celów nauczania w edukacji Kelly McGonigal – Siła woli. Wykorzystaj samokontrolę i osiągaj więcej! (książka) Leigh Thompson – fragmenty książek o negocjacjach, Reguła Arki Noego Teoria SDT – Self-determination theory Active Action Review – szybkie i efektywne wyciągnięcie nauki z konkretnego zdarzenia Ben & Jerry's – Cmentarzysko Smaków Carol Dweck – Nowa psychologia sukcesu David Rock – model SCARF (badanie)

"Thanks for your purchase! Can we get your feedback!?"  We are asked for our feedback left and right. We're also giving it unknowingly more often than we think.  When it comes to receiving it, why can it sometimes be so difficult? Of course, we all WANT feedback to do better, grow, and be the best humans we can be... but at the same time, wouldn't it be nice if someone could just pat us on the back and tell us, "All good!"?  Maybe if they just delivered it the bad news to us sandwiched between all the positive stuff (the Oreo cookie technique)?  Today's guest, Sheila Heen will share the unique difficulty around receiving feedback; why this conversation can be so difficult whether you're a giver of it or a receiver.  We dive into:  What are the different types of feedback are: Appreciation, Coaching, Evaluation, and what each form might look like Why giving feedback can be difficult and getting it can be even harder! The three triggers around feedback that can make us shut down How to get better at receiving feedback by leaning into curiosity  What to do if you're naturally more sensitive to feedback  What to do if you just don't want it in a certain area or from a certain person Why we need to RE-THINK the Oreo cookie feedback-giving technique And MORE!  Links Mentioned:  Sheila's Book: Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It's Off-Base, Unfair, Poorly Delivered, and Frankly, You're Not in the Mood) (with Douglas Stone, Viking/Penguin 2014) Sheila's Website She Built This Website About Sheila  Sheila is a Founder of Triad Consulting, a Professor of Practice at Harvard Law School, and serves as a Deputy Director of the Harvard Negotiation Project, where she has been developing negotiation theory and practice since 1995.   Sheila's corporate clients have included Pixar, Hugo Boss, the NBA, the Federal Reserve Bank, Ford, Novartis, Converse, American Express, and numerous family businesses. She often works with executive teams, helping them to work through conflict, repair working relationships and make sound decisions together. In the public sector she has also provided training for the New England Organ Bank, the Singapore Supreme Court, the Obama and Biden White Houses and theologians struggling with disagreement over the nature of truth and God. Sheila specializes in particularly difficult negotiations – where emotions run high and relationships are strained.  She is also a co-author of two New York Times bestsellers:  Difficult Conversations: How to Discuss What Matters Most (with Douglas Stone and Bruce Patton, 2nd ed Penguin 2010) and Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It's Off-Base, Unfair, Poorly Delivered, and Frankly, You're Not in the Mood) (with Douglas Stone, Viking/Penguin 2014).  She has written for the Harvard Business Review and for the New York Times as a guest expert and as a Modern Love columnist.   Sheila and her co-authors are working on a 3rd edition of Difficult Conversations with updates and revisions, which will be released in 2022. Sheila is a frequent media guest and has appeared on shows as diverse as Oprah, NPR, Fox News, and CNBC's Power Lunch.   She can be heard on podcast episodes of Shane Parrish's Knowledge Project, Adam Grant's WorkLife, Hidden Brain, and The Tim Ferriss Show.  She has spoken at the Global Leadership Summit, the Nordic Business Forum, at The Smithsonian, Apple, Google, Microsoft and at the U.S. Air Force Academy.  She got to fly along on a training mission in an F-16 while working with the Air Force to improve feedback to pilots in training. Sheila is a graduate of Occidental College and Harvard Law School. She is schooled in negotiation daily by her three children.  

Robby has a chat with the VP of Engineering at ConvertKit, Amy Isikoff Newell. Amy starts off by talking about why perfection is the enemy of software development. There's no engineer who likes admitting that there are messy bits in their code. They think the messy bits shouldn't be there, but that's not possible. Amy feels that when it comes to the maintainability of software, it shouldn't drive an engineer to drink. For her, well-maintained software should be about delivering great value to users with minimal pain points.She ends up talking about a lot of skills that are excellent for software engineers as well as managers. She also shares her expertise on career path options for engineers between being an individual contributor and transitioning into management, how managers can reduce drag on their engineering teams by applying a human-focused approach to their management, how technical debt can impact both the recruitment and retention of software engineers, and so much more.Book Recommendations:Thanks for the Feedback: The Science and Art of Receiving Feedback Well By Douglas Stone & Sheila Heen - https://www.stoneandheen.com/thanks-feedbackHelpful LinksAmy on Twitter - https://twitter.com/@amynewellAmy on LinkedIn - https://www.linkedin.com/in/amynewell/Amy's Newsletter - https://www.amywriteswords.com/aboutAmy's Website - https://amynewell.com/ConvertKit is HIRING - https://convertkit.com/careersSubscribe to Maintainable on:Apple PodcastsOvercastSpotifyOr search "Maintainable" wherever you stream your podcasts.Join the discussion in the Maintainable Discord Community

In this second special and short episode, Jenn David-Lang of The Main Idea and I discuss interpersonal skills for school leaders, the things they don't teach you principal school,  in the context of four must-read books that Jenn has summarized: The Listening Leader: Creating the Conditions for Equitable School Transformation by Shane Safir Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen Working With Difficult and Resistant Staff by John F. Eller and Sheila A. Eller Trust Matters: Leadership for Successful Schools by Megan Tschannen-Moran These four books are a great place to start if you are looking to work on your interpersonal skills to improve your leadership and support the people you work with. Send your comments, questions, and show ideas to mike@schoolleadershipshow.com.  Consider rating the podcast in iTunes and leaving a comment.  And please pass the show along to your colleagues.  If you or someone you know would like to sponsor the show, send me an email at mike@schoolleadershipshow.com.

Does anyone enjoy having to give or receive difficult or “constructive” feedback? Hearing that you are not hitting the mark is never fun. Nor is it enjoyable to be the person who must burst the bubble. Yet, without feedback, it's hard to know how to adjust one's performance and behavior. This week's episode addresses listeners' challenges with giving or receiving feedback. Not Dressed for Success in Sausalito wants to know how to tell their employees that their professional attire is, well, not professional. How does he tell them to improve their appearance?Out of Options in Ontario is frustrated with an employee who simply ignores constructive feedback. How can they get this person to get with the program?I Need More in Madison wants to know how to give feedback to her boss who is simply terrible at communicating. What is the protocol for giving upwards feedback (without getting fired)?Fears the Tears in Tampa has an employee who utterly implodes with even the slightest criticism. Every time they even give the slightest constructive feedback this employee has a complete meltdown. What gives?Give us some feedback! Please give us a review wherever you listen to your podcasts. Good or bad--we want to hear from you.We're here to help you succeed! Send us your workplace dilemmas or career questions. Email us: info@cubicleconfidential.com or tweet us: @cubicleconfide1. All names will be changed to protect the guilty and innocent...Our favorite books and resources on feedback:Thanks for the Feedback: The Science and Art of Receiving Feedback Well, by Sheila Heen & Douglas StoneFierce Conversations Achieving Success at Work and in Life One Conversation at a Time, by Susan ScottHow to Say Anything to Anyone: A Guide to Building Business Relationships That Really Work, by Shari HarleyRadical Candor: How to Be a Kick-Ass Boss Without Losing Your Humanity, by Kim Scott

There are conversations we know we need to have but often avoid them because we know they are going to be difficult. You know the convo is going to lead to a fight, or someone being hurt or even. How can you have those hard conversions in a way that is productive? In this episode, I talk with difficult conversation experts Sheila Heen and Ivanka Diaz Canzius. Sheila has been teaching Negotiation at Harvard Law School for more than 25 years, and now directs the Negotiation Teaching Program. She is also a Founding partner at Triad Consulting. She is a co-author of the New York Times bestsellers "Difficult Conversations, How to Discuss What Matters Most" and of "Thanks for the Feedback: The Science and Art of Receiving Feedback Well." Ivanka is an Army veteran serving for 10 years as a JAG paralegal. She is currently a Juris Doctor Candidate at Harvard Law. Sheila and Invaka talk about what difficult conversions are made up of, how to have them, mistakes to avoid, and how to have the hard conversions when you really don't want to try anymore. Show notes can be found here: https://laceylangford.com/podcast/difficult-money-conversations

Hello So Deep Peeps!  Welcome to That's So Deep.  This is the podcast where we try to root out loneliness one conversation at a time. Today's episode is titled Feedback: It's Everywhere…So Why Do We Get it Wrong?Some deep things we cover:Feedback is Life: Understanding feedback helps us grow and connect to each other.First Understand Feedback: Don't take feedback at face value.  Before reacting to feedback, ask questions.  Three Categories of Feedback: Appreciation, Coaching and Evaluation.Cross Transactions: When we are asking for one type of feedback and we get another type it creates conflict and disconnection.Human Intelligence is Organized Around Stories: Computers manage and access data but human intelligence is organized around stories.  Beware: we often think our interpretation of data is the data itself.Feedback is a Two-Way Street: Even if you package it well, it can be received poorly.Phyllis' Jekyll and Hyde Way of Giving Feedback: Phyllis unpacks how she tried to use appreciation to compensate for her hypercritical feedback.Pushing vs. Pulling: Pushing happens from the feedback giver and may not create the change desired in the feedback receiver.  Pulling happens from within the feedback receiver and that is where the real change happens.Honest Mirrors and Supportive Mirrors: We need both types of friends who reflect the truth but also provide us with the support we need to change.Take-aways:Take a Mirror Inventory: List the supportive mirrors and the honest mirrors in your life.  We need both types of people to help us grow.Ask For What You Need: Use the 3 categories of appreciation, coaching and evaluation to ask for what we need when we are wanting feedback.  Delay Judgment and Get Curious: Ask clarifying questions about the feedback you're receiving so you can properly understand the story that the feedback giver is giving you.  We want to have a conversation with you!The whole point of this podcast is to facilitate and encourage deeper conversations and we want to hear from you!  There are many ways to connect with us.  Here are some of them:Join our That's So Deep Community Group on Facebook.LIKE and FOLLOW us on: Facebook: @sodeeppeeps  Instagram @thatssodeeppodText us or leave us a voicemail: 805-288-0884Email us: sodeeppeeps@gmail.comIf you liked this podcast, you can FOLLOW, SUBSCRIBE or SHARE with a friend and if you don't want to miss an episode, click that BELL so you can be notified right away when the next episode releases.  We love you and we can't wait for our next deep conversation!Yours in Becoming, Phyllis & JulieResources and articles we referenced in the episode:Let's Talk: Make Effective Feedback Your Superpower: Huston, ThereseThanks for the Feedback: The Science and Art of Receiving Feedback Well: Stone, Douglas, Heen, SheilaThe Essentials: Giving Feedback - Women at Work | Podcast on SpotifyDr. Nicole LePera (@the.holistic.psychologist)

Hello So Deep Peeps!  Welcome to That's So Deep.  This is the podcast where we try to root out loneliness one conversation at a time. Today we are talking about Unsolicited Advice Part 2: What Motivates Us to Give Advice? Some deep things we cover:We are a Helpful Species: We made it this far because people know how to work together and collaborate.  Advice can be a way that people try to help.But Sometimes We Can Be Unhelpful (oops!): There are times when we give advice out of our own neediness and our own powerlessness.  We may not feel like we have control or agency in our own lives so we give advice to feel a sense of power or emotional validation.Let Me Give You Advice to Make You Stop Talking: Sometimes friends ruminate on a problem and we give advice in hopes of stopping the flow of complaints.  We discuss a more direct approach that may be worth a try.Being Teacher All the Time: There are folks who want to be teacher ALL THE TIME.  It can be excruciating.  We share some thoughts on how to try to view them with compassion and also let them know that you don't need their advice. Take-aways:Relationship Balance: Ask yourself if your go-to people can also go to you and vice versa.  Are there people who come to you but you can't go to them?  How does it make you feel in these relationships?  How do these relationships work for you?  If they don't work for you, what needs to shift?Check Your Motivations Before/During/After Giving Advice: Find friends who can help you grow in these areas.  If you find yourself spouting advice because your life is a bit chaotic and you're feeling needy…acknowledge that, apologize and ask for help.  You can check your motivations at any point in the process.Have Faith in People: Trust that others are on their journeys and they don't need you to advise them every step of the way.  Try encouragement in lieu of advice.  You may find it might just yield better results. We want to have a conversation with you!  Here's how to connect with us: Join our That's So Deep Community Group on Facebook.LIKE and FOLLOW us on:  Facebook @sodeeppeeps Instagram @thatssodeeppodText us or leave us a voicemail: 805-288-0884Email us: sodeeppeeps@gmail.comIf you liked this podcast, FOLLOW, SUBSCRIBE or SHARE with a friend and if you don't want to miss an episode, click that BELL so you can be notified right away when the next episode releases.  We love you and we can't wait for our next deep conversation!Yours in Becoming, Phyllis & JulieResources and articles we referenced:Let's Talk: Make Effective Feedback Your Superpower: Huston, ThereseThanks for the Feedback: The Science and Art of Receiving Feedback Well: Stone, Douglas, Heen, SheilaThe Essentials: Giving Feedback - Women at Work | Podcast on SpotifyTypes of Unsolicited Advice That Cause StressHow to Handle Unwanted Advice by Setting Boundaries

Hello So Deep Peeps!  Welcome to That's So Deep.  This is the podcast where we try to root out loneliness one conversation at a time. Today we are talking about Unsolicited Advice: The Thing We Love to Give And Hate to Receive. Some deep things we cover:How do you feel when people give you unsolicited advice?Relationship Triggers: Sometimes you can't take advice simply because of the relationship you have with the person who is giving the advice even if the advice is sound.Three Categories of Feedback: Appreciation, Coaching and Evaluation.Love and Belonging VS. Growth: Sometimes these can be opposing forces inside our hearts and minds.All Advice is Autobiographical: We inevitably give advice to others through the lens of our own lives.  It is unavoidable.We see you New Moms!  People are talking at you all day everyday but we want you to know that you're killing it!Being a Friend to Our Friend's Who are Stuck in a Bad Relationship: We talk about how tricky it is to speak truth, hold space and keep boundaries so we can help catch our friends when they are ready. Take-aways:To the Advice Giver:Remember that all advice is autobiographical.  You are approaching your friends from your lens and your life experiences and attempting to speak into their lives.  Try a more curious approach and try to understand their lens before jumping in. To the Advice Receiver: Before sharing, think about what you need: When you share with a friend, you can sometimes open yourself up for advice even if what you need is just to process your feelings.  Try to figure out what you need before sharing so that you can ask for what you need and your friend can be a better friend to you.Surround yourself with loving and encouraging people: Good friends encourage, support and speak truth.  Find those people and spend as much time as you can with them so that you can become the best you that you can be.***We want to have a conversation with you!The whole point of this podcast is to facilitate and encourage deeper conversations and we want to hear from you!  There are many ways to connect with us.  Here are some of them:Text us or leave us a voicemail: 805-288-0884Email us: sodeeppeeps@gmail.comJoin our That's So Deep Community Group on Facebook.LIKE and FOLLOW us on: Facebook @sodeeppeepsInstagram @thatssodeeppod If you liked this podcast, you can FOLLOW, SUBSCRIBE or SHARE with a friend and if you don't want to miss an episode, click that BELL so you can be notified right away when the next episode releases.  We love you and we can't wait for our next deep conversation!Yours in Becoming, Phyllis & JulieResources and articles we referenced in the episode:Let's Talk: Make Effective Feedback Your Superpower: Huston, ThereseThanks for the Feedback: The Science and Art of Receiving Feedback Well: Stone, Douglas, Heen, SheilaThe Essentials: Giving Feedback - Women at Work | Podcast on Spotify

Chris and Elecia talk about burnout, a SPI + RTOS bug, newsletters, receiving feedback, Elecia's class, and listener projects. Elecia's Making Embedded Systems course on Classpert is starting a new cohort on March 19th. She gave a live talk related to the class about looking beneath the surface of Arduino (YouTube version). She's excited about the Wokwi Raspberry Pi Pico simulator with C. Want more interesting email? ThePrepared is a weekly email about engineering, infrastructure, and manufacturing news Elecia was interviewed by TheAnalog.io newsletter which is a weekly email about manufacturing and engineering Embedded.fm has a weekly newsletter about topics related to the engineering focused podcast (and transcript) Chris Lott wrote a Hackaday article about episode 404: Uppercase A, Lowercase R M with Reinhard Keil. Elecia enjoyed Thanks for the Feedback: The Science and Art of Receiving Feedback by Douglas Stone and Sheila Heen. Serial Wombat peripheral expander for Arduino will be on Kickstarter soon Chris wanted machine readable datasheets, listener Nick responds with Cyanobyte on github. Infineon (previously Cypress) PSoC (wiki) is a chip/FPGA thing. We talked with Patrick Kane about it in episode 32: Woo Woo Woo

Feedback can be a helpful gift or a harmful weapon depending on how it's given. While many of us dread the "F-word", it can be a powerful tool for building results and relationships long-term. Adrian and Daryl share the hardest professional feedback they've received and how they responded. They discuss the 3 types of feedback - Appreciation, Evaluation & Coaching - and how leaders use each of them to accelerate trust via influence. What can you do when obnoxious feedback goes wrong? How can you give feedback to a boss or leader without risking your reputation? Books MentionedThanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila HeenRadical Candor: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott Connect:"AP" Adrian ParkerLinkedInTwitter @adriandparkerInstagram @adriandparkerBlog www.adriandparker.com"DC" Daryl CalfeeLinkedInInstagram @darylcalfeeOriginal music produced by Lord Alfred Brown - Connect

Bu bölümde Facebook'ta Design Manager olarak çalışan Rıza Selçuk Saydam ve Shopify'da Engineering Manager olarak çalışan Ufak Kayserilioğlu ile ekip yönetimi, 1'e 1 toplantılar, performans değerlendirmesi ve terfi konuları üzerine sohbet ettik.Rıza Selçuk Saydam Twitter: https://twitter.com/rssems Rıza Selçuk Saydam LinkedIn: https://www.linkedin.com/in/rssems/ Ufuk Kayserilioğlu Twitter: https://twitter.com/paracycleUfuk Kayserilioğlu LinkedIn: https://www.linkedin.com/in/ufukkayserilioglu/Ufuk Kayserilioğlu GitHub: https://github.com/paracycleDost Kazanma Ve İnsanları Etkileme Sanatı - Dale Carnegie: https://www.goodreads.com/book/show/17725349-dost-kazanma-ve-i-nsanlar-etkileme-sanatThe Situation-Behavior-Impact™ Feedback Tool: https://www.mindtools.com/pages/article/situation-behavior-impact-feedback.htmKnow thyself: https://en.wikipedia.org/wiki/Know_thyselfThanks for the Feedback: The Science and Art of Receiving Feedback Well -  Douglas Stone: https://www.goodreads.com/book/show/18114120-thanks-for-the-feedbackThank You for Arguing: What Aristotle, Lincoln, and Homer Simpson Can Teach Us About the Art of Persuasion - Jay Heinrichs: https://www.goodreads.com/book/show/151751.Thank_You_for_ArguingWhy Nations Fail: The Origins of Power, Prosperity, and Poverty -  Daron Acemoğlu: https://www.goodreads.com/book/show/12158480-why-nations-failThinking, Fast and Slow - Daniel Kahneman: https://www.goodreads.com/book/show/11468377-thinking-fast-and-slowThe Manager's Path - Camille Fournier: https://www.goodreads.com/book/show/33369254-the-manager-s-pathThe Undoing Project: A Friendship That Changed Our Minds - Michael Lewis: https://www.goodreads.com/book/show/35631386-the-undoing-project

"I think that's a key component of public speaking, a key component of communication and a key component of confidence because the more you listen in the better your answers and your statements become the more powerful and influential and respected you become." Carlos Gimeno.    Carlos Gimeno thinks there are two things that everyone should know about before they join the workplace, yet no school or university teaches them, one is financial literacy and the other is public speaking skills. Public speaking is something we all do all the time - every time we speak with another human. It is not a one-way exercise. Carlos shares some great practical strategies to improve our public speaking. We talk about crafting your message, simplicity, silence, listening, pausing and clarity. We also talk about how much our eyes and hands are involved when we speak. Carlos shares why feedback can be so frustrating and the power of posing questions. He also introduces us to his technique of 'Storyology' and the four steps involved in effective storytelling.     Carlos Gimeno founded Cg to fill a gap in the education and professional training system: Public Speaking Coaching. Carlos believes in the power of the spoken word to drive positive change. Expressing your ideas clearly, meaningfully and persuasively is a fundamental skill in the world we inhabit.  Cg helps you and your organisation craft and deliver memorable Public Speaking, whether you are communicating with an audience of one or hundreds. Carlos has 16 years of international commercial experience in Publishing, a degree in Journalism, fluency in English and Spanish and 10 years of training as a Public Speaker.   Connect with Carlos: On his website Cg Public Speaking Coaching On LinkedIn   Resources Mentioned: Public Speaking: A Very Practical Introduction by Carlos Gimeno Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen Toastmasters International 

In this episode, Javvad and Erich welcome Andra Zaharia to the show as they talk about an issue with an update to servers behind some cloud cameras that allowed people to view other feeds, how a Russian keyboard can stop malware and about infosec marketing, both externally to customers and internally to your leadership. Stories: Bug Exposes Eufy Camera Private Feeds to Random Users https://threatpost.com/eufy-cam-private-feeds/166288/ Russian keyboards can stop ransomware? https://www.newstalk.com/news/russian-keyboard-could-protect-you-from-potential-cyber-hack-expert-says-1197842   About Andra: Twitter: @AndraZaharia LinkedIn: https://www.linkedin.com/in/andrazaharia/ Website: https://andrazaharia.com/ Resources she recommended:  Impersonation example: https://twitter.com/kat_boogaard/status/1361769043267645440 Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone, Sheila Heen - https://www.goodreads.com/book/show/18114120-thanks-for-the-feedback?ac=1&from_search=true&qid=BNKechN2EP&rank=1  Nonviolent Communication: A Language of Life by Marshall B. Rosenberg - https://www.goodreads.com/book/show/71730.Nonviolent_Communication?ac=1&from_search=true&qid=o3Ar8B4VcH&rank=1  The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you by Rob Fitzpatrick - https://www.goodreads.com/book/show/52283963-the-mom-test?ac=1&from_search=true&qid=7KBV7NvPN8&rank=1  What To Do When It's Your Turn (and it's always your turn) by Seth Godin - https://www.goodreads.com/book/show/23665356-what-to-do-when-it-s-your-turn?ac=1&from_search=true&qid=njWuQP6RrB&rank=1 Her list of people to follow who will instantly make your timeline a source of good convos - https://twitter.com/i/lists/967424242961801217/members

Melody Wilding shares powerful strategies to stop overthinking and deal with your inner critic. — YOU'LL LEARN — 1) The two behaviors that greatly hinder sensitive professionals 2) Three tactics for silencing your inner critic 3) Powerful questions to counter negative thinking Subscribe or visit AwesomeAtYourJob.com/ep663 for clickable versions of the links below. — ABOUT MELODY — Melody Wilding, LMSW is an executive coach, human behavior expert, and author of Trust Yourself: Stop Overthinking and Channel Your Emotions for Success at Work. She has coached hundreds of private clients, from CEOs and Fortune 500 executives to leaders from the US Department of Education, the Federal Reserve, and the United Nations. She teaches graduate-level human behavior and psychology at the Silberman School of Social Work at Hunter College in New York. Her writing is regularly featured on Medium and in Harvard Business Review, Fast Company, Forbes, Business Insider, and Quartz. Her advice has been featured in the New York Times, The Cut, Oprah Magazine, NBC News, US News and World Report, and more. • Melody's book: Trust Yourself: Stop Overthinking and Channel Your Emotions for Success at Work • Melody's website: MelodyWilding.com — RESOURCES MENTIONED IN THE SHOW — • Book: Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen • Product: Fitbit • Product: Oura Ring — THANK YOU SPONSORS! — • Storyworth. Give Mom a super meaningful Mother's Day gift this year at StoryWorth.com/awesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

You will learn about: The key differences between criticism and feedback The importance of being real  How to approach a difficult conversation  Issues with objectivity Listening to what the other person as to say  Sharing a vision for the future with your team/leader   Show Notes: Criticism and feedback are valuable components when approached gracefully and with intention. However, most of us have trouble stepping into that position, preferring to sideline and tiptoe around problems for the sake of maintaining peace or just being nice. We share useful tips on how to employ criticism and feedback as a harmonious tool that works towards a shared vision, instead of against it.  Turns out, the truth doesn't always have to hurt!   Resources Are you ready for real results in your business? Head over to timeto.takenewground.com Grab your FREE change management ebook at change-imperative.com Read: ¨Thanks for the Feedback: The Science and Art of Receiving Feedback Well¨ by Douglas Stone and Sheila Heen   Connect with us on LinkedIn: Adrian on Instagram: @adrian.k Dan on LinkedIn: Dan Tocchini Chad on Instagram: @chad.l.brown   Naked Leadership is a production of Crate Media

In today's episode, we cover effective feedback with Therese Huston. Therese founded the Center for Excellence in Teaching and Learning at Seattle University, has given more than 225 keynotes, talks, and workshops, and is the author of Let's Talk: Make Effective Feedback Your Superpower. Giving great feedback is not easy and poorly worded feedback can put anyone on the defensive, so what does effective feedback look like, what can you do to practice giving great feedback, and why is it important to get better at giving feedback? What to Listen For Therese Huston's Beginning - 0:00 What sparked Therese's interest in researching the topic of effective feedback? The 3 Different Types of Feedback - 1:49 What are the 3 different types of feedback and how do you put all 3 together to give the best feedback? How do you give genuine appreciation and use it to transition into coaching feedback? What is coaching and how is it different from pointing out what someone is doing wrong? What does it mean to separate the person from the problem when giving feedback and why is it important if you don't want the person to get defensive? Why does the feedback sandwich receive so much criticism and what is the correct way to use the technique? Cultivating a Growth Mindset Receptive to Feedback - 17:48 What can you do to cultivate a growth mindset in your managers so they can work with their employees rather than against them? Why do you need to state your intentions as a manager when giving feedback? What is the difference between a “me strength” and a “we strength” and why can a deficiency in one lead to a team's failure? How to be a Better Leader and Team Member - 31:55 What are the different types of listening and why is it crucial to use one instead of the other? What is critical listening and why can critical listening in the wrong situation lead to a breakdown in communication? What can you do as a manager to ask better questions and thus get better results? What can you do to bring out the potential in younger employees? How do you move past unconscious bias in the workplace? What challenges does working remotely introduce into the process of giving effective feedback and what can you do to overcome them? Giving feedback can feel like a delicate balance between being too harsh and being too nice. On one hand, if we're afraid to hurt their feelings, we might sugarcoat the issues and fail to impress upon them just how important it is that they improve. On the other hand, we want to be clear with people about what we want them to work on and why it's important they improve, but it can be easy to overwhelm them with what they're doing wrong and turn them against us. A Word From Our Sponsors Share your vulnerabilities, victories, and questions in our 17,000-member private Facebook group at theartofcharm.com/challenge. This is a unique opportunity where everyone — both men and women — celebrate your accountability on the way to becoming the best version of yourself. Register today here! Resources from this Episode Therese Huston's website Let's Talk: Make Effective Feedback Your Superpower by Therese Huston Thanks for the Feedback: The Science and Art of Receiving Feedback Well Check in with AJ and Johnny! AJ on Instagram Johnny on Instagram The Art of Charm on Instagram The Art of Charm on YouTube

This week, Clint has a conversation with Douglas Stone, the Founder of Triad Consulting and a Lecturer on Law at Harvard Law School, where he teaches negotiation. He's also the co-author of “Thanks for the Feedback: The Science and Art of Receiving Feedback Well” and “Difficult Conversations: How to Discuss What Matters Most”.

On Episode 15 of The End of the Day Podcast, I talk to special guest, Gaby Kogut, about perfectionism and anxiety. Gaby is an art history lecturer from New York City, and the founder of Irreverent Art History, where she teaches weekly art history classes via Zoom in her own "irreverent, silly, weird but really informative and critical manner." (Her tagline: "Because art is more than old, dead crap.")Gaby and I connected through Kara Loewentheil's group coaching program, The Clutch. After chatting, we discovered that our growth journeys were similar in that we both spent a good portion of our lives struggling with perfectionism and anxiety.On this episode, Gaby shares her own journey with perfectionism, and how part of her healing required her to look to her past and let go of unhealthy thought patterns that were passed down from previous generations.Gaby's story is fascinating. To me, it's one of resilience and overcoming. From deep meditation to body-oriented (somatic) therapy to mindset work (specifically, causal self-coaching), Gaby shares how each played a role in reducing her perfectionist thinking and ultimately helped her to start experiencing the fun and enjoyment of life again in a much more healthy and compassionate way.I learned a lot from Gaby on this episode. Her story reaffirms my belief that inner work is the most important work, and the number one gift we can give ourselves to live a healthier, happier life.------Where to find Gaby KogutIrreverent Art HistoryFB: https://www.facebook.com/groups/irreverentarthist/Twitter:@ArtIrreverentIG: @ArtIrreverentPodcast recommendations (Gaby & Kari)1. Mental Illness Happy Hour Podcast with Paul Gilmartin2. Unf*ck Your Brain Podcast with Kara Loewentheil - Ep. 90: Perfectionist Fantasies and Tomorrow Thinking- Ep. 36: Antidotes to Perfectionism (Other Focus + Minimum Baseline)3. WorkLife: A TED Podcast with Adam Grant (Ep: How to Love Criticism)Information on Body-Oriented Therapy (Gaby)https://www.bodyorientedtherapy.com/Books (Gaby)-Radical Acceptance by Tara Brach-Radical Compassion by Tara Brach (Brach teaches the 4 step process called RAIN)-Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila HeenLinks to Resources on Meditation (Gaby)Jack Kornfield DharmaSeedInsight TimerOriginal intro/outro music by JMW.------To learn more about what I do, my coaching philosophy and how to work with me, email me at kari@kariwatterson.com or visit my website at https://kariwatterson.c

Douglas Stone is a Founder of Triad Consulting Group and a Lecturer on Law at Harvard Law School, where he teaches negotiation. Through Triad, he consults to a wide range of organizations, including Fidelity, Honda, HP, IBM, Merck, Microsoft, and Shell. Doug is co-author of the New York Times bestsellers Difficult Conversations: How to Discuss What Matters Most (Penguin 2000), and Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It's Off-Base, Unfair, Poorly Delivered and Frankly, You're Not in the Mood) (Viking/Penguin 2014). His articles on negotiation and conflict resolution have appeared in the New York Times, the Los Angeles Times, and the Boston Globe. He has appeared on many TV and radio shows, including Oprah. For more on Doug please visit www.triadconsultinggroup.comIn this episode we cover a wide array of topics including:-The three types of feedback (coaching, evaluation, and recognition), what they are, why they are important, and why we so often miss the mark with feedback-What gets in the way of receiving feedback-How to deliver feedback more effectively -The importance of moving from judgment to curiosity (and compassion) to foster learning-Why stories are so important in difficult conversations-Strategies and insights for engaging in difficult conversations more skillfully-And much more!For show notes and more please visit www.joshuasteinfeldt.com/podcastTake a moment and let us know what you think about the show by rating it on iTunes or writing a review. Thanks for listening and enjoy the show!Support the show (https://joshuasteinfeldt.com/donate/)

Get in touch with the guest, Adelina Chalmers: via LinkedIn her website or on Twitter. Selected perspectives from Adelina: Given Negative Feedback and Felt Unable to Control Your Emotions? Here's What You Can Do About It Did you Have a Fight in the First 30 min of Your Meeting and THEN Agreed a Way Forward? Here's Why and What You Can Do Instead Why Engineers Distrust Leaders and What You Can Do About It "How do I convince people they are wrong?" - here's a question I get a lot from Engineers How to Run Effective Meetings? RESOURCES: Books: Thanks for the Feedback: The Science and Art of Receiving Feedback Well The Chimp Paradox: The Acclaimed Mind Management Programme to Help You Achieve Success, Confidence and Happiness Linchpin: Are You Indispensable? Tribes: We Need You to Lead Us Pitch Anything: An Innovative Method for Presenting, Persuading, and Winning the Deal And more: The 14-day cooling off period Why Executives Become Confrontational during a Project Update and What You Can Do About It

Get in touch with the guest, Louis Grenier: via email: louis at everyonehatesmarketers.com His work: Content lead at Hotjar Co-producer of The Humans Strike Back by Hotjar Creator of Everyone Hates Marketers (Let's Change That) RESOURCES: Book - Good Strategy, Bad Strategy: The Difference and Why It Matters - https://www.goodreads.com/book/show/11721966-good-strategy-bad-strategy Radical Candor: Be a Kickass Boss Without Losing Your Humanity - https://www.goodreads.com/book/show/29939161-radical-candor Thanks for the Feedback: The Science and Art of Receiving Feedback Well - https://www.goodreads.com/book/show/18114120-thanks-for-the-feedback Louis actually doesn't like this one, but I still included it: Strengths Finder 2.0 - https://www.goodreads.com/book/show/56454.Strengths_Finder_2_0 The Daily Stoic: 366 Meditations for Clarity, Effectiveness, and Serenity - https://www.goodreads.com/book/show/29093292-the-daily-stoic The My Unique Ability exercise (check out the last page) - http://simplelifestrategies.com/zoe/UniqueAbility.pdf Akimbo - The Grand Opening - https://art19.com/shows/akimbo/episodes/4b6a2baf-e4a8-49d5-a3f4-2e96e745bf65 And a quote to wrap it up: "Life is a sum of all your choices. So, what are you doing today?" - Louis quoting his fellow Frenchman, Albert Camus.

Cumulative AdvantageAs customers, we want our purchase decisions to be easy and we actually make most purchases automatically. We are creatures of habit. That's why the subscription model has become so popular in so many industries. We don't need to consciously decide about routine purchases.It's all about gaining the Cumulative Advantage—once you gain a small advantage over the competition, it grows over time as purchasing your product or service becomes a habit to customers.Today's Guest – David AlanA friend's sew-savvy mom and how-to Youtube videos helped born entrepreneur David Alan launch The Proper Knot. In two short years, this hands-on experience of developing a brand new concept from the ground-up has helped David Alan launch into realms creators only hope to touch.David's unyielding approach to changing the perception of the modern gentleman has caught the attention of WWE superstars like Titus O'Neil, whom he currently makes custom suits for at David Alan Clothing. Listen as he walks us through the struggles of developing an idea, perseverance, and how recognizing your target market allows you to make the correct contacts in business early in your career.About DavidDavid graduated from Duquesne University with a degree in marketing and sports marketing. After graduating Alan had a job as a medical device salesman while developing The Proper Knot. His skills extend beyond necktie accessories as he now styles some of WWE's biggest superstars under his company David Alan Clothing. David lives in the Pittsburgh neighborhood of Mt. Washington and can frequently be found working along with other driven entrepreneurs whom he offers growing-pain advice to at his local coffee shop.Connect with David on LinkedIn.The NoBS Marketing Show is brought to you by audible.com. Get a FREE audiobook download and 30-day free trial at www.audibletrial.com/NoBS. Try a book like Thanks for the Feedback: The Science and Art of Receiving Feedback Well by by Douglas Stone and Sheila Heen. You can download it for free today.