Podcasts about dental practice

Hey there Voices of the Bench community, this is Trish Jones with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS Emax Zirconia offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow. As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership. From polishing hearing-aid earpieces to becoming the first female clinical dental technician to qualify in the UK, Caroline Kirkpatrick has taken a pretty incredible—and definitely unconventional—path through dental technology. Caroline joins Barb and Elvis to talk about how a broken denture repair sign outside a dental laboratory sparked her interest in the industry, her early years learning crown and bridge, orthodontics, and working in a dental hospital, and how her curiosity pushed her to learn every side of the profession. Eventually, that curiosity led Caroline to become one of the first four technicians accepted into the UK's pioneering clinical dental technology program in 2010. But Caroline's story doesn't stop at the bench. She built her own laboratory, taught dental technology, treated patients clinically, raised a family, and continued pushing herself into digital dentistry. She shares how she experimented with early digital workflows, 3D printing, digital dentures, and eventually exocad—and why she believes the best digital workflow isn't necessarily the fanciest one, but the one that actually works in the real world. Caroline also talks about working with her sister and daughter in the family lab, the importance of exposing young technicians to different laboratories and workflows, and why sharing the mistakes you've made can sometimes be one of the best ways to help someone else learn. From Scotland to the world of digital dentures, this is a great conversation about curiosity, adaptability, education, and never being afraid to learn something new. You know what's expensive in a dental lab? Most people would say the mill, but the real cost is downtime. When production stops, everything backs up—cases get delayed, technicians get frustrated, and customers start asking questions. That's why reliable equipment matters. Roland DGA's DGSHAPE DWX milling solutions are built for dependable production, helping labs stay on schedule and keep work moving day after day. Less downtime means fewer surprises and more time doing what your lab does best. And when your equipment is reliable, your customers notice the difference. Reliability isn't just a feature—it's the foundation of a successful lab. Visit rolanddental.com to learn more about Roland's DGSHAPE DWX milling solutions.Special Guest: Caroline Kirkpatrick.

Are the 2026 tax changes about to undo years of work in your practice? Dr Jesse Green and Brendan Campbell go through what the changes actually mean for a practice owner, and the answer is calmer than the headlines suggest. You will find out which assets are grandfathered and need no action at all, how far away the real deadlines sit, where changing the way your practice is owned could get more money into super, and which questions to put to your accountant about your trust and your bucket company before anything shifts. If you are a dental practice owner with a trust, an investment property or a super balance you are working to grow, you won't want to miss this episode. In This Episode: 02:39 Division 296 and the $3 million super balance threshold, and why super is still one of the best places to hold money 06:21 The 50% CGT discount ends 1 July 2027 and cost base indexation returns, so gains arising before that date keep the discount 13:34 Negative gearing limited to new residential builds from 1 July 2027, with properties acquired before budget night exempt until you sell 31:02 The 30% minimum tax on discretionary trust income, and what it changes for bucket companies 41:11 The restructure that can move money into super, create a deduction on the borrowing, and lift your cost base Notes on This Episode: The capital gains tax and negative gearing reforms discussed in this episode are now law, taking effect from 1 July 2027Division 296 applies an extra 15% to super earnings above $3 million, with a further 10% above $10 million. Both thresholds are indexed and may rise over time The 30% minimum tax on discretionary trusts, the loss carry-back measure, and the instant asset write-off changes were proposed as part of the 2026-27 Budget. Confirm current status with your accountant before acting Resources and Links: Learn more about Prosperity Advisors How Does Your Dental Practice Compare Against the Top Performers? Stay Up to Date by Following Dr Jesse Green on Instagram Connect with Dr Jesse Green on LinkedIn If you're a Dental Practice Owner looking to scale your practice, learn more about our Practice Max Program This episode was recorded on 21 July 2026. The information and commentary shared is general advice only. It does not take into account any individual's objectives, financial situation or needs, and it is not a substitute for advice about a specific practice or structure. Listeners should obtain advice from their own accountant, tax agent or licensed adviser before acting on anything discussed. Mentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

In this episode, Howard Farran sits down with JoAnne Tanner, founder of Tanner Management, a dental practice consulting firm specializing in acquisitions, financial due diligence, and operational systems. With more than 20 years of experience, JoAnne has guided countless dentists through the process of buying a practice — helping them avoid costly mistakes and build strong business foundations from day one. She's also the author of The Smart Dentist's Guide to Buying a Dental Practice, and is known for a clear, no-nonsense approach that makes complex transactions understandable. The conversation focuses on what dentists need to know before signing on the dotted line. JoAnne breaks down the biggest mistakes buyers make and how to avoid them, why financials alone don't tell the full story of a practice, and the critical reports every buyer should review before closing. She and Howard dig into how to spot hidden risks in hygiene, scheduling, and accounts receivable, why treatment philosophy differences between buyer and seller can make or break a transition, and how insurance participation — including Delta Dental — can shape future income. The episode closes on the most important question of all: how to tell whether a practice is genuinely sustainable or quietly declining.   Episode #1728 : Dentistry Uncensored with Howard Farran, Howard sits down with JoAnne Tanner — founder of Tanner Management and author of The Smart Dentist's Guide to Buying a Dental Practice — for a no-nonsense look at what it really takes to buy the right practice. From the biggest mistakes buyers make, to why the financials never tell the whole story, to the hidden risks lurking in hygiene, scheduling, and AR — JoAnne breaks down how to buy with clarity and confidence.

Returning guest Travis Slade, CPA and President of Uluru Advisors, joins the podcast to discuss tax planning and wealth-building strategies for dental practice owners. He shares insights on maximizing tax savings, evaluating new savings options for children, and creating long-term financial opportunities through practice ownership.  Episode highlights: Tax accountant vs. tax attorney: understanding the differences Common tax-saving opportunities dentists often miss Basic versus advanced tax planning strategies Understanding Trump Accounts, Roth IRAs, 529 plans, and UGMA/UTMA investment accounts for children Smart ways to build wealth for children through early investing and practice ownership Ready to thrive as a dentist and a mom? Join a supportive community of like-minded professionals at Mommy Dentists in Business. Whether you're looking to grow your practice, find balance, or connect with others who understand your journey, MDIB is here to help. Visit mommydibs.com to learn more and become a part of this empowering network today!

Hiring an office manager can add leadership and structure to a dental practice, but the title alone will not solve problems with communication, accountability, or culture. In this episode, Kirk Behrendt talks with Lorie Streeter, a longtime dental office management advocate and MaxAssist team member, about what practices need to have in place before adding an office manager. They discuss when the role becomes necessary, the leadership qualities to look for, how to define decision-making authority, why regular communication matters, and how dentists can protect strong managers from burnout. To better understand what makes the dentist-office manager relationship work, listen to Episode 1086 of The Best Practices Show!Main Takeaways:A practice should consider adding an office manager when greater leadership and coordination are needed between the clinical and front teams.A strong office manager needs leadership ability, business awareness, level-headedness, and the capacity to manage multiple areas of the practice.Longevity in a practice does not automatically qualify a team member to become the office manager.Dentists and office managers should have consistent business-focused meetings in addition to their daily patient and team communication.Dentists need to clearly define which decisions an office manager can make independently, which require discussion, and which remain the dentist's responsibility.Trust between the dentist and office manager should include appropriate oversight of KPIs, scheduling issues, unscheduled treatment, and other important business indicators.Office managers need support, communication, continued education, and clear boundaries to reduce the risk of burnout.Episode Chapters:00:00 What dental practices should know before hiring an office manager.01:37 Lorie Streeter's background in dental office management.05:19 AADOM and Office Manager Support07:00 Why an office manager will not automatically solve practice problems.11:20 Indicators that a practice may need an office manager.13:08 Leadership skills and responsibilities of an effective office manager.16:13 Office manager workload and the risk of burnout.19:07 Communication rhythms between dentists and office managers.21:52 Defining decision-making authority and responsibilities.24:23 Managing communication in multi-doctor practices.27:13 Balancing trust with appropriate oversight.31:00 Qualities to consider in a prospective office manager.31:04 Transitioning from clinical roles into practice administration.35:00 How MaxAssist supports practice teams and tracks team activity.38:00 Final guidance for dentists and office managers.Guest Bio:With nearly three decades in the dental industry, Lorie blends deep field experience with a passion for growth and connection. As a former dental office manager and past Vice President of The American Association of Dental Office Management (AADOM), she understands firsthand the challenges and opportunities practices face. Her focus at MaxAssist is to expand impact through relationship-driven strategy, smart technology, and a heart for office managers.Episode Resources:AADOM: https://learn.dentalmanagers.com/Dental Assistant to Practice Administrator course from AADOM: https://learn.dentalmanagers.com/products/dental-assistant-to-practice-administrator-da-to-pa-curriculumMaxAssist: https://maxassist.com/lorie/https://www.instagram.com/loriestreetermaxedout/linkedin.com/in/loriestreeterhttps://www.tiktok.com/@loriestreetermaxedoutMore Helpful Links for a Better Practice & a Better Life:Contact Gina to learn more about ACT: gina@actdental.comThe Best Practices Show: https://www.actdental.com/podcast/Smile Source Community Hub: https://www.actdental.com/community-hubUpcoming Events & Workshops: https://www.actdental.com/events/Smile Source: https://www.smilesource.com/Subscribe on Apple Podcasts: https://podcasts.apple.comSubscribe on Spotify: https://open.spotify.com

Discover the costly tax mistakes that quietly drain dental practice profits - from mixing personal and business expenses to missing critical deductions. Learn proactive strategies to protect your bottom line and ensure long-term financial stability.Visit https://www.vikprocpa.com for more information. VIk Randhawa, CPA City: Newark Address: 35111 Newark Boulevard Website: https://www.vikprocpa.com/ Phone: +1 510 258 4495 Email: Info@vikprocpa.com

Are you the bottleneck in your dental practice? If every decision in your practice still comes back to you, this episode breaks down exactly why. Dr Jesse Green unpacks the three layers of leadership, primary, secondary and tertiary, and shows how skipping any one of them quietly turns you into the bottleneck for every problem your team faces. You will learn how to set the standard as the practice owner, build clear scorecards and expectations for your team, and develop other leaders who can carry real responsibility without you.The real breakthrough in this episode is the accountability piece most owners miss. Jesse walks through a real case where a great team with solid training still was not performing until one simple habit changed everything, and explains why what gets measured gets managed. If you are a dental practice owner who is tired of being the answer for every question your team brings you, you won't want to miss this episode.In This Episode:00:00: Why leadership is not just one skill, and the three layers every practice owner needs to master (primary, secondary, tertiary)02:00: Building secondary leadership with clear scorecards, plus the line from Michael Filosi that reframes how you manage your team04:00: Developing tertiary leaders so you can step one layer back from the business05:00: The number one responsibility of the CEO, and why it matters more than most owners realise06:00: A real practice case study showing how one simple accountability habit turned a good team into a high performing oneResources and Links:How Does Your Dental Practice Compare Against the Top Performers?Stay Up to Date by Following Dr Jesse Green on InstagramConnect with Dr Jesse Green on LinkedInIf you're a Dental Practice Owner looking to scale your practice, learn more about our Practice Max ProgramMentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

In this episode of the Shared Practices Podcast, we explore what it truly means to step into the role of CEO of Your Dental Organization. As a dental provider scaling from a solo operation to a multi-practice group, your leadership leverage increases significantly as you multiply your impact across a larger team. However, elite dental leadership requires shifting your mindset away from strictly clinical work and focusing on three distinct horizons: long-term vision, medium-term strategic planning, and short-term execution.To achieve sustainable dental growth, your business vision must be rooted directly in your personal life goals. Because the CEO of Your Dental Organization ultimately serves the practice owner, every strategic decision should align with your desired income, clinical schedule, and vacation time.Here is your framework for mastering dental business strategy and leading your practice:Design Your Life First: Define your ideal schedule, target income, and preferred dental procedure mix (such as focusing heavily on surgical implants). Let those personal goals dictate your dental practice's long-term destination.Focus on the Bottleneck: Adopt an Elon Musk-style approach to daily dental management by identifying and spending your administrative time solving only the single biggest constraint facing your business each week.Play the "Whac-A-Mole" Game: Understand that solving one dental growth constraint—such as hiring a third hygienist to improve patient flow—will immediately trigger the next bottleneck, like needing to fill that new hygienist's schedule.Translate Vision to the Team: Convert your personal dental ownership goals into a team-centric mission. Emphasize how adding an associate doctor improves patient access to dental care and provides the staff with more flexible schedules.Enforce Core Values: Establish a shared set of actions to define your dental practice culture. Use these core values to ensure your team's behavior stays on course, allowing you to quickly identify and correct toxic team members.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.

Why do so many dental professionals struggle with instrument sharpening, and what impact does it have on patient care, efficiency, and instrument longevity?   In this episode of A Tale of Two Hygienists, Jessica and Dave sit down with Jennifer Simoncelli, RDH, to discuss one of the most overlooked aspects of clinical success: instrument maintenance. Jennifer shares what inspired the development of XpressEdge, how it simplifies the sharpening process compared to traditional methods, and the real-world results practices are seeing after adopting it.   If you've ever wondered whether your instruments are performing at their best, this conversation offers practical insights that every dental team can apply.   In This Episode:   Why instrument sharpening remains a challenge for many clinicians.   The inspiration behind the development of XpressEdge.   How XpressEdge differs from traditional sharpening methods.   Feedback and success stories from practices using the system.   The one thing every dental office should know about instrument maintenance.   Connect with Our Guest:   Jennifer Simoncelli, RDH Email: JSimoncelli@Nordent.com LinkedIn: linkedin.com/in/jennifer-simoncelli-rdh-64569a54   Contact the Hosts:   Jessica Atkinson Email: jatkinson@endeavorb2b.com   Dave Torres Email: dtorres@endeavorb2b.com   This episode is brought to you by our friends at Nordent. To learn more about XpressEdge and explore their full range of dental instruments and products, visit www.Nordent.com.

Sometimes the biggest threat to cash flow isn't empty chairs, it's not believing in the value of your services.In this Fail Forward episode, Sadie Stewart shares the story of a dental practice consulting engagement that felt, at the time, like a painful professional setback. Despite improving collections, tightening systems, and supporting the team through serious cash flow challenges, one deeper issue kept holding the practice back: a generous owner dentist who wasn't ready to change the discounting habits that were undermining the business. Sadie eventually made the difficult decision to step away, only to be called back later in an entirely different role as a neutral professional during a difficult practice transition. That experience opened a new path into conflict resolution, mediation, and dental practice transitions, reminding us that failure isn't always the end of the story. Sometimes, it's the moment that redirects your career toward the work you're uniquely equipped to do.Listen in for a quick, honest reminder that the setback you're carrying may be pointing you toward your next meaningful chapter!‍‍Listen to Sadie's Other Episodes Here:Cloud, AI, and Teamwork: The Easy Way to Onboard New Practice Management Technology | Sadie Stewart | 556 – The Dental Marketer Podcast‍Host: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍Join this podcast's Facebook Group: The Dental Marketer Society‍Love the Podcast? Follow on Your Favorite App! https://lnkfi.re/TDMPod‍ Click to read full transcript Sadie: Aloha. This is Sadie Stewart from Honolulu, Hawaii, and this is my Fail Forward story about turning a professional setback into a very meaningful growth experience in my career. I've been consulting with privately owned dental practices for about ten years, and when I think about a failure that ultimately led to growth and new opportunities, one client immediately comes to mind. At the time, I was still a relatively new consultant. I was excited and determined to help transform a practice that had been struggling with serious cash flow issues. Because I knew finances were already tight, I wanted to be respectful of my consulting fees and focus on strategies that could create the biggest impact using the team they already had. We took a very holistic approach. At first, we cleaned up patient accounts, reviewed aging reports and accounts receivable, worked through insurance claims to increase collections, improved billing systems, and implemented strategies to recover outstanding balances. We also focused on schedule management, making sure the doctor and hygiene schedules stayed as full and productive as possible. Every week, I ran reports, measured progress, adjusted strategies, and kept looking for ways to improve the practice's financial health. But every month, I noticed the same pattern. Thousands of dollars in treatment were being discounted or written off, all personally authorized by the dentist. No matter how much we improved collections or filled the schedule, we could never outpace the revenue that was walking out the door through unnecessary discounts. I realized the problem wasn't a systems problem; it was a mindset problem. The dentist had an incredibly generous heart, as most do. He genuinely wanted to help every patient and often felt uncomfortable charging the full value of the care he provided. I spent a lot of time talking with him about the psychology of dentistry. I explained that there were really two sides of owning a practice. One side is definitely caring for patients with compassion, but the other side is running a healthy business that can continue serving those patients, pay the team, invest in new technology, and keep the doors open. I also had to explain that because he was contracted with insurance companies, routinely discounting services could create compliance issues with those agreements. The staff had become discouraged. They worked incredibly hard to collect balances, improve accounts receivable, and follow our financial policies, only to have the dentist override those efforts by giving additional discounts. It created confusion and frustration, and it made it nearly impossible for the systems we had built to succeed. After several months, I had to make one of the hardest decisions of my consulting career. I realized that despite everyone's best efforts, I couldn't want success more than the practice owner did. I respectfully stepped away from the engagement because I didn't feel it was right for him to continue spending his limited cash flow on consulting services when he wasn't ready to make the changes that were necessary. About a year later, I learned that the practice had been sold. The transition was incredibly difficult. There were disagreements between the previous owner and the new owner. The entire team was let go, and the situation ultimately required professional mediation. Ironically, I was asked to come back, but not as a consultant focused on operations; I was asked to come back as a neutral professional to help mediate the situation. This experience completely changed the direction of my career. It introduced me to practice transitions, conflict resolution, and mediation. I discovered an entirely new area where I could help dental practices navigate some of the most challenging moments of their business. Looking back, I once viewed that consulting engagement as a failure because I couldn't save the practice, but today I see it completely differently. That experience taught me that success isn't always measured by changing the outcome for one client. Sometimes success is allowing a difficult experience to shape your own growth and reveal a new path that you never expected. That one practice opened the door to an entirely new chapter of my consulting career, and because of it, I've been helping more and more practices and dentists through practice transitions and some of the most significant decisions they'll ever make. Sometimes the greatest opportunity is hidden inside the very thing you didn't think would work out.

Hey there Voices of the Bench community, this is Trish Jones with Ivoclar. If you've been curious about fast-firing zirconia to improve efficiency but aren't convinced it can deliver predictable, high-quality results, I'd encourage you to connect with us. Our new IPS Emax Zirconia offers multiple fast-fire protocols designed to help save you valuable production time while maintaining consistent results. Time is money in every lab. Don't wait. Reach out to your local Ivoclar rep today and discover how IPS Emax Zirconia can help streamline your workflow. As full-arch dentistry continues to grow, so do the demands on today's dental laboratories. That's why Knight Dental recently launched SimplyARCH Studio, a dedicated production environment built exclusively for full-arch restorations. To support this specialized workflow, Knight invested in an XTCERA milling system and carefully evaluated multiple CAM software solutions before choosing hyperDENT. The decision came down to exceptional milling quality, minimal hand finishing, and impressive production efficiency. But what truly set hyperDENT apart was the implementation process. From the very beginning, the team provided more than software training—they shared the knowledge and experience needed to build an optimized workflow for complex full-arch cases. With proven expertise in advanced milling strategies and laboratory production, hyperDENT helped ensure SimplyARCH Studio was designed for long-term success from day one.Matt Everatt joins Elvis and Barb for a fascinating conversation that takes a deep dive into his journey through the dental laboratory industry and the story behind his book, The Invisible Profession. From discovering dental technology at 16 and specializing in maxillofacial prosthetics and orthodontics to working in hospitals, developing early sleep-apnea appliances, and nearly leaving the profession altogether, Matt's career has taken some seriously interesting turns. Eventually, he helped co-found S4S, building a successful business around sleep-apnea appliances, occlusal splints, orthodontics, and more before eventually stepping away from ownership. This week on Voices From the Bench, we finally sit down with someone we've been wanting to have on the show for a LONG time—Philip Gold! Philip grew up in the dental laboratory, quite literally pulling teeth out of formaldehyde bottles in his father Raymond Gold's lab in Atlanta. His father started the laboratory in 1946, and Philip eventually found himself following in those footsteps, although not without first taking a seven-year detour working for Williams Gold. That experience gave him the opportunity to visit laboratories all over the country, learn from some of the best in the industry, and see firsthand how different labs operated. Philip eventually returned to the family laboratory in 1980 and began the process of taking over from his father. What followed was a career built around learning, adapting, building teams, and—most importantly—relationships. Philip shares what it was like stepping into a leadership role at a young age, earning the respect of experienced technicians, and learning that being a leader isn't about knowing everything yourself, but understanding the work well enough to help the people around you succeed. He also talks about selling the laboratory to National Dentex with the goal of giving the business and its people an opportunity to continue growing, only to eventually find his way back into the laboratory world with By Design Dental Studio alongside his daughter Katie and Denise. And if you know Philip, you know he's never stopped learning. He currently holds six CDT certifications, including ceramics, crown and bridge, partials, implants, dentures, and digital. His story about preparing for the digital practical exam is a perfect example of his determination—his first practice run took seven and a half hours for an exam designed to be completed in just over five. So he reorganized, practiced again, changed his workflow, and eventually got it down to under five hours. And of course, Philip isn't pursuing certifications just for himself. He wants to set an example, motivate the next generation of technicians, and encourage more people in the laboratory to continue learning. We also get into the importance of customer service, why relationships are at the heart of this industry, and why sometimes the best thing a laboratory can do is simply pick up the phone and help. Philip shares his philosophy that when something goes wrong, you drop everything and make it right. We talk about giving back to the industry, the people who helped shape Philip's career, and how the dental laboratory community has always been willing to share knowledge when you're willing to ask. And yes… somewhere along the way we also hear the greatest “okey-doke” story in dental laboratory history. Special Guest: Phillip Gold.

Why do so many dental professionals struggle with instrument sharpening, and what impact does it have on patient care, efficiency, and instrument longevity?   In this episode of A Tale of Two Hygienists, Jessica and Dave sit down with Jennifer Simoncelli, RDH, to discuss one of the most overlooked aspects of clinical success: instrument maintenance. Jennifer shares what inspired the development of XpressEdge, how it simplifies the sharpening process compared to traditional methods, and the real-world results practices are seeing after adopting it.   If you've ever wondered whether your instruments are performing at their best, this conversation offers practical insights that every dental team can apply.   In This Episode:   Why instrument sharpening remains a challenge for many clinicians.   The inspiration behind the development of XpressEdge.   How XpressEdge differs from traditional sharpening methods.   Feedback and success stories from practices using the system.   The one thing every dental office should know about instrument maintenance.   Connect with Our Guest:   Jennifer Simoncelli, RDH Email: JSimoncelli@Nordent.com LinkedIn: linkedin.com/in/jennifer-simoncelli-rdh-64569a54   Contact the Hosts:   Jessica Atkinson Email: jatkinson@endeavorb2b.com   Dave Torres Email: dtorres@endeavorb2b.com   This episode is brought to you by our friends at Nordent. To learn more about XpressEdge and explore their full range of dental instruments and products, visit www.Nordent.com.

Dr. Michael Filosi turned a neglected two-chair dental office with possums in the walls into the largest dental practice in Adelaide. Ten years later, the company could run without him, private-equity buyers were interested, and the business appeared to be an exit-planning success story. Then the joy disappeared. Michael went from emailing his accountant to closing the sale in only 81 days. He rejected the highest offer, selected the buyer he trusted to reach settlement, and walked away without an earnout or continuing role. When the money landed in his account, he felt as though he had escaped. The feeling lasted about one week. In this conversation with Jerome Myers, Michael describes the quieter challenge that followed the transaction: waking up without a company to improve, a team to lead, or a clear measure of progress. He had studied the risks of life after exit and avoided many of the obvious mistakes. He protected the capital, invested conservatively, maintained his relationships, and resisted rushing into another company. Still, knowledge did not eliminate the uncertainty. Michael shares how the loss of business achievement pushed him toward extreme discipline, why nearly a year passed before a new direction began to emerge, and why even a self-described lone wolf needs someone or something to lean against during the transition. The episode also explores his approach to enough. Michael believes wealth is created through concentration and protected through diversification. Rather than chasing another mountain, he is now optimizing for fulfillment, simplicity, family, health, and the ability to put his head on the pillow knowing it was a good day. His experience offers a field note every founder should hear before selling: being ready to leave the company is not the same as being prepared for the life the transaction creates. Thank you, Jerome Learn more about your ad choices. Visit megaphone.fm/adchoices

Ash welcomes Dr. Dave Rominski of the Doctor Referral Institute to discuss how dentists may be missing a huge amount of profit and the ability to have a more sustainable business. They talk about a common challenge many dentists face: having a packed schedule without seeing that busyness translate into greater profitability, and why it can change your practice by having intentional referral relationships. Plus, they discuss why these referrals attract not just more patients, but the right patients and cases for your practice.Dr. Dave shares why simply filling your calendar doesn't guarantee financial success, what truly influences provider-to-provider referrals, and how you can create a predictable referral system that improves both your case mix and your bottom line. Several points were raised, including how to identify your most valuable patients, the role of practice data and KPIs, and strategies for building and maintaining strong referral networks. Tune in to learn how shifting your focus from patient volume to relationship-driven growth can set your dental practice apart.To connect with Dr. Dave, visit: https://referralsfordoctors.com/Key Topics Discussed:Impact of referral quality versus patient volume on profitabilityIdentifying and tracking ideal patient profiles and referral sourcesThe role of KPIs and practice management software in monitoring referralsValue of consistent, dedicated efforts in referral relationship buildingCommon mistakes in managing referral systemsImportance of educating and communicating with referring providers and their staffStrategies for diversifying and maintaining referral sources

A dental practice can produce millions of dollars and still leave the owner wondering where the profit went. In this episode, Kirk Behrendt speaks with dental practice coach Courtney Dalton about the four financial gaps that determine how production becomes usable cash.You will learn how to identify losses within adjustments, collections, overhead, and cash flow, along with the metrics and systems needed to improve profitability. Understand where your practice's money is going and how to make informed financial decisions—listen to Episode 1082 of The Best Practices Show!Main Takeaways:The effort gap is the difference between a practice's full master fees and its net production after insurance and elective adjustments.Practices must enter full fees for every procedure so their production and adjustment data accurately reflect the dentistry performed.The collections gap measures the difference between net production and the money that reaches the practice's bank account.Financial policies, accounts receivable systems, insurance follow-up, and payment options directly affect collection performance.The overhead gap represents the percentage of collections used for operating expenses across seven expense categories.The cash flow gap explains the difference between profitability shown on a profit-and-loss statement and the cash available after loans, taxes, owner compensation, and other outflows.Measuring and monitoring each gap gives practice owners the information needed to make targeted financial improvements.Episode Chapters:00:00 Why high-producing dental practices can still lack profit.03:00 How production becomes profit within a dental practice.04:24 The effort gap and the impact of adjustments.05:44 Why practices must bill their full master fees.09:26 How the effort gap affects APV, PPD, and PPV.12:09 Why gross production does not determine practice value.14:08 The collections gap and the 99% collection target.16:04 Systems that improve collections and accounts receivable.21:08 The overhead gap and seven expense categories.23:04 Team compensation, staffing, and practice systems.26:22 The cash flow gap between reported profit and available cash.28:43 How loans and taxes affect cash flow.32:49 Why earnings and profitability determine practice value.33:20 The process of measuring, monitoring, and improving financial performance.34:39 How the four financial gaps affect one another.Guest Bio:With an A.S. in Dental Hygiene from Manor College and a B.S. in Exercise Physiology from West Virginia University, Courtney blends her expertise in both healthcare and wellness to drive success.As a member of the Business Development team, she is dedicated to helping doctors and practice owners realize their full potential by understanding the link between ownership, culture, and the health of the business. Courtney is all about building strong, thriving communities at home or in the office!Courtney has been a part of the dental community since 2004 and is as passionate about patient care as she is about those who are providing it. Outside of ACT, Courtney enjoys exercising and spending time with her family.Episode Resources:GAPS Calculator within the Community Hub: https://join.actdental.com/c/announcements-9fc6ae/financial-gaps-calculatorhttps://www.actdental.com/free-resources/Smile Source Transform Membership: https://info.smilesource.com/smile-source-act-dental-transform-membership-1More Helpful Links for a Better Practice & a Better Life:Contact Gina to learn more about ACT: gina@actdental.comThe Best Practices Show: https://www.actdental.com/podcast/Smile Source Community Hub: https://www.actdental.com/community-hubUpcoming Events & Workshops: https://www.actdental.com/events/Smile Source: https://www.smilesource.com/Subscribe on Apple Podcasts: https://podcasts.apple.comSubscribe on Spotify: https://open.spotify.com

In this episode, Dr Jesse Green sits down with returning guest Michael Filosi to unpack the seven deadly sins of dental practice ownership: the recurring mistakes that quietly cap growth, enterprise value, and exit outcomes for practice owners. Jesse and Michael cover the fundamentals of high standards and self leadership, the numbers every practice owner should be able to read on the fly, the strategy for engineering yourself out of key person dependency, the discretionary effort required to lift your business IQ, why finding a first follower is more powerful than trying to lead the whole team on your own, the discipline of taking money off the table to build wealth outside the practice, and the shift from convincing team members to seeking their opt in. If you are a dental practice owner who wants to build a business that grows in value independent of your chair time, you won't want to miss this episode.In This Episode:03:00 Why standards are green light or red light, never seven out of ten, and how self leadership sets the ceiling for your team12:34 The numbers that actually move the needle in a dental practice, and why rebooking rate is the keystone metric19:57 How Michael took his revenue contribution from 40 percent to 0.6 percent and walked out with a clean sale42:22 The first follower concept, why it matters more than being the leader, and how to spot the right person49:34 The four financial systems every practice needs, and why the sale should be the cherry on top, not the cakeResources and Links:How Does Your Dental Practice Compare Against the Top Performers?Stay Up to Date by Following Dr Jesse Green on InstagramConnect with Dr Jesse Green on LinkedInIf you're a Dental Practice Owner looking to scale your practice, learn more about our Practice Max ProgramMichael Filosi's:Website, www.michaelfilosi.com.auLinkedIn, www.linkedin.com/in/michaelfilosiMentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

In this solo episode of the Shared Practices Podcast, Dr. Andrew Clingan tackles one of the most insidious threats to sustainable dental practice growth: a lack of clear vision. Using a real-world example of a highly successful but directionless young practice owner, Andrew explains how relying purely on talent and willpower eventually leads to spinning in circles. When you lack clarity, it becomes impossible to make sound decisions about marketing, PPOs, or multi-practice expansion, ultimately stunting your long-term success.To excel as a dentist today, you must understand that the "floor" has risen; succeeding requires more intentional business strategies than it did a decade ago. Andrew emphasizes that you cannot simultaneously optimize for elite clinical mastery, aggressive scaling, and perfect work-life balance. Achieving sustainable dental practice growth requires picking a path and maintaining a disciplined clarity of vision.Here is your guide to finding focus for your practice:Ignore the Extremes: Do not let social media highlight reels push you into building a 30-practice DSO or becoming an elite cosmetic dentist if those paths do not align with your true desires. The "middle of the road"—such as a profitable group model with two doctors and four hygienists—is often the sweet spot for sustainable dental practice growth.Audit Your Time: Regularly sit down and write out everything you do throughout the week. Identify the tasks you hate (like managing staff drama) and delegate them to leadership, while doubling down on the things that actually fire you up.Build Optionality Early: Be highly conservative with your personal finances early in your career. Living below your means and aggressively investing in your clinical and business skills provides you with the freedom to pivot your career path in your 40s or 50s.Read "Traction": Implement the principles from Gino Wickman's EOS framework to align your team and ensure everyone in the practice is rowing in the exact same direction.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.

Richard May is the Vice President of Business Development at Mango Voice, where he focuses on helping dental practices improve communication through cloud-based phone systems, AI-powered workflows, and secure practice management integrations. Richard works closely with dental teams across the country to simplify patient communication while enhancing efficiency and the overall patient experience. Learn more about Mango Voice: https://www.mangovoice.com

What if the problem isn't your marketing, but what happens after the lead comes in? Too many dental practices spend thousands on ads only to watch potential patients disappear because of slow follow-up, poor communication, and broken systems.  Dr. Len Tau welcomes Tim Hines, President of Briteline Dental, to discuss one of the biggest challenges facing dental practices today: converting high-value treatment leads into scheduled patients. Tim shares how his team helps practices improve lead response times, nurture prospective patients, and build trust through human-first communication. Throughout the conversation, they explore why many practices mistakenly blame their marketing agencies when the real issue lies in lead management and follow-up systems. Tim explains the importance of speed-to-lead, multiple touchpoints, and conversational selling, especially for patients considering treatments like implants, full-arch restorations, and cosmetic dentistry. They also discuss the role of AI in dentistry, the impact of financing conversations, and how practices can avoid wasting valuable chair time on unqualified leads. If you've ever wondered why your marketing isn't producing the ROI you expect, this episode offers practical strategies you can implement immediately. What You'll Learn Why most dental practices have a lead management problem, not a marketing problem. The importance of speed-to-lead and consistent follow-up. How conversational selling increases treatment acceptance. Where AI fits into patient communication and where human connection still wins. How to qualify patients without making financing the focus. Ways to improve conversion rates for implants, full-arch cases, and cosmetic dentistry. How practices can avoid wasting valuable chair time on unqualified patients. Simple changes you can make this week to improve lead conversion. — Key Takeaways 01:55 Introduction to Tim Hines and Briteline Dental 04:00 What Briteline Dental Does for Dental Practices 06:35 Why Practices Blame the Wrong Problem 11:32 The Biggest Lead Conversion Mistakes Practices Make 16:03 Understanding the ROI of Big Case Marketing 19:12 How Outsourcing Lead Management Helps Practices Grow 22:22 Why Patient Advocates Matter More Than Appointment Setters 25:35 The Power of Conversational Selling 27:15 AI vs. Human Connection in Dental Practices 29:39 Is It a Marketing Problem or a Systems Problem? 31:50 Financing Conversations and Treatment Acceptance 35:00 Avoiding Unqualified Patients on the Schedule 36:52 Simple Changes to Improve Lead Conversion Today  37:57 How to Connect with Tim Hines 39:33 Final Thoughts and Supercharge Your Dental Practice Reminder

What if one better question could unlock more profit, a stronger team, and more time out of the office?In this episode, Dr. Dave shares 10 mental models that help dental practice owners see the hidden problems draining performance and keeping the practice dependent on them.You'll discover:How to find the one constraint limiting growth, profit, and freedomWhy solving the wrong problem can make the practice harder to runThe questions that help your team think, decide, and perform without waiting for youThese are not more strategies to add to your plate. They are better ways to see the practice, so you can make fewer, sharper decisions that keep paying you back.Press play and discover what becomes possible when the practice stops requiring so much of you.━━━━━━━━━Busy isn't the same as Irreplaceable. One fills your schedule. The other protects your time, your income, and the team that has your back.Ten questions. Four minutes. See where your practice is strong, where it is exposed, and what to build next so you can work less, earn more, and be ready for what is coming.Take the Commoditization Threat Assessment: assessment.irreplaceablepractice.com

Miscommunication in a dental practice often begins when doctors and team members make assumptions instead of clarifying expectations. In this episode, Kirk Behrendt speaks with Dana Watson, a dental practice educator, consultant, and certified Five Voices of Leadership trainer, about how assumptions create inaccurate stories, unresolved conflict, and inconsistent systems. You will learn how to establish clearer expectations, build reliable communication rhythms, prepare for difficult conversations, and improve communication with both team members and patients. To reduce assumptions and create greater clarity in your practice, listen to Episode 1079 of The Best Practices Show!Main Takeaways:Team members create inaccurate stories when important information is missing.Clear expectations help teams understand and consistently perform the behaviors required in the practice.Morning huddles and regular team meetings provide structured opportunities to address communication gaps.Leaders build respect when they acknowledge their own communication mistakes.Clarifying questions such as “Help me understand” can uncover the facts behind frustration or confusion.Important systems, core values, and non-negotiable expectations should be documented in writing.Dentists should not assume that patients understand available services, treatment recommendations, or clinical terminology.Episode Chapters:00:00 The danger of assumptions in dental practice communication.01:06 Dana Watson's background in education and dentistry.03:05 How missing information causes people to create stories.05:58 Why communication systems require ongoing attention.07:35 Dana's Everyday Excellence non-negotiables.10:47 Creating intentional opportunities for doctors and teams to reconnect.12:39 Using “Help me understand” as a clarifying question.14:13 Expectations, personality differences, and the Five Voices of Leadership.17:05 Communication rhythms and morning huddles.19:17 The consequences of leaving conflict unresolved.21:19 Reinforcing communication through written systems.23:14 Avoiding assumptions when communicating with patients.24:32 The Exchange and CollaborCon27:15 Closing thoughts.Guest Bio:Dana is an international speaker, author of Married to Dentistry, and a dedicated advocate for excellence in the dental field. After a decade of teaching high school science, she transitioned to dentistry to help her husband run his practice. With over 20 years of experience, Dana has developed a passion for empowering dental teams to achieve their best. Her speaking journey began in 2006 when she shared insights on Bettering Your Best with an international audience.Dana says she did not “choose” to go into dentistry, but found it necessary to join her husband's practice to help it improve. At first, she felt resentful, but she came to love it, and it ignited a great passion for working in the dental field.Today, Dana inspires teams with her leadership, culture, and systems expertise. Resources:Five Voices of Leadership by Jeremie Kubicek and Steve Cockram:https://www.amazon.com/Voices-Communicate-Effectively-Everyone-Lead/dp/1119111099Communication Code: https://www.amazon.com/Communication-Code-Strategies-Stronger-Relationships/dp/1394150539Dana Watson's website: https://danaspeaksdental.com/The Exchange: https://smilesource.com/exchangeCollaboriCon: https://www.collabriconcrew.com/More Helpful Links for a Better Practice & a Better Life:Contact Gina to learn more about ACT: gina@actdental.comThe Best Practices Show: https://www.actdental.com/podcast/Smile Source Community Hub: https://www.actdental.com/community-hubUpcoming Events & Workshops: https://www.actdental.com/events/Smile Source: https://www.smilesource.com/Subscribe on Apple Podcasts: https://podcasts.apple.comSubscribe on Spotify: https://open.spotify.com

The gap between thriving dental practices and those struggling to grow continues to widen.   In this episode, Dr. Bryan Laskin and Intiveo CEO Josh DeVries unpack where dentistry is headed, the biggest opportunities for practices today, and why patient experience will become one of the most important competitive advantages in the years ahead. 

Most practice owners obsess over new patient acquisition while their single most valuable growth asset sits quietly in the patient database. In this episode, Dr Jesse Green unpacks the dental patient reactivation campaign, a low cost, high yield system for winning back inactive patients that consistently returns 15 to 19% of a lapsed database to the chair. We unpack the story of a practice with 1200 active and 4000 inactive patients. Jesse reframes the dormant list as an untapped business asset and explains why treating reactivation as a one-off letter is the biggest reason it fails. You'll learn how to map a multi-touch sequence across letters, postcards, emails, texts and phone calls, how to triage and batch your inactive list so the easiest wins come first, and what results to measure. If you are a dental practice owner with a quiet appointment book and a dormant database, you won't want to miss this episode. In This Episode: 00:30 Why your 4000 inactive patients are a latent asset most practice owners completely ignore 02:20 The optometrist who lost the Green family: why one letter is never a reactivation campaign 03:00 Mapping the sequence: letters, postcards, emails, texts and calls across multiple touch points 04:00 How to triage and batch your inactive list so the easiest patients come back first 05:10 The 15 to 19% return rate, and how one practice turned it into 350 new patients Resources and Links: How Does Your Dental Practice Compare Against the Top Performers? Stay Up to Date by Following Dr Jesse Green on Instagram Connect with Dr Jesse Green on LinkedIn If you're a Dental Practice Owner looking to scale your practice, learn more about our Practice Max Program Mentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

In this episode of Ask George, Dr. George Hariri breaks down the pros, cons, and brutal truths of running a fee-for-service dental practice. While dropping insurance is a dream for many in dental practice ownership, George explains why going out-of-network is often like "swimming upstream". It becomes significantly harder to attract new patients and retain existing ones when they face higher out-of-pocket costs.However, if you are committed to this model, it can be incredibly rewarding when executed correctly. To achieve sustainable dental practice growth without relying on PPOs, you must deliver an experience that justifies the premium price tag.Here is your blueprint for operating a successful fee-for-service dental practice:Simulate the In-Network Experience: The best out-of-network offices are extremely insurance-friendly. You must submit claims on behalf of the patient and avoid charging extra for preventative care whenever possible to reduce friction.Leverage Rural Markets: The most predictable path to fee-for-service success is in rural or underserved areas. When there is a severe lack of access to care, patients have no choice but to tolerate out-of-network fees.Create a Unique Value Proposition: If you are operating in a highly competitive, urban market, your patient experience—from the doctor-patient relationship to the physical office environment—must be undeniably superior to the in-network clinic down the street.Transition Slowly: If you are acquiring an in-network clinic, do not abruptly transition into a fee-for-service dental practice. Build your patient base first, establish goodwill, and then gradually drop the lowest-paying plans one at a time.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.

Every dental practice owner is facing the same three problems in 2026: insurance reimbursements that haven't kept up with inflation, a staffing and retention crisis, and overhead that keeps climbing no matter what you cut. In this episode of The Lifestyle Practice Podcast, Dr. Derek Williams breaks down why these dental practice management challenges have gotten worse — and more importantly, what the highest-performing practices are doing differently to grow production, protect their margins, and build a team that doesn't leave. You'll learn how one practice increased production by 40% without changing their insurance mix or seeing more patients — just by fixing how they diagnosed, communicated, and followed up with patients. You'll also get a practical framework for improving staff retention (without a bigger payroll budget) and a simple way to tell whether an expense is actually an investment in your practice's growth. If you're a dental practice owner trying to increase profitability, reduce overhead, and build a team that sticks around, this episode gives you three action items you can implement in your practice this week. Connect with us: Take our FREE lifestyle and practice assessment: https://thelifestylepractice.com/practice-assesment/ Learn more about 1-on-1 coaching: https://thelifestylepractice.com/coaching-services/ Get access to TLP Academy: https://thelifestylepractice.com/coaching-services/ Get the TLP Student Academy for $20 (lifetime access): https://the-lifestyle-practice.teachable.com/p/studentacademy Subscribe to The Lifestyle Practice Podcast: https://podcasts.apple.com/us/podcast/tlp-podcast-for-dentists/id1476544801 Email Derek at derek@thelifestylepractice.com Email Matt at matt@thelifestylepractice.com Email Steve at steve@thelifestylepractice.com 

Struggling with staff productivity and morale in your dental practice? It might be your micromanagement that's causing it. This episode of Fail Forward features Nishant Pandit, who candidly shares how his overbearing approach to management eventually dented his dental practice's performance. Discover how shifting from micromanagement to empowering staff created happier employees and increased efficiency, with Nishant's anecdotes providing a roadmap for those grappling with management issues. Tune in to get insights on fostering accountability, establishing non-negotiables, and the benefits of easing up on stringent policies. If you're aiming to create a positive and productive work environment in your dental practice, this is one episode you won't want to miss!‍‍Listen to Nishant's Other Episodes Here:Your Dental Startup Guide: Budget, Supply, and Manage Like a Pro | Nishant Pandit | 550 – The Dental Marketer Podcast‍Host: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍Join this podcast's Facebook Group: The Dental Marketer Society‍Love the Podcast? Follow on Your Favorite App! https://lnkfi.re/TDMPod‍

Success isn't built by avoiding setbacks—it's built by pushing through them. In this powerful conversation, Mike “C-Roc” welcomes Dr. Craig Spodak and Dr. Peter Boulden, founders of Bulletproof Dental Practice, to share the deeply personal journey that transformed them from successful dentists into mentors helping thousands of practice owners build thriving businesses and better lives.Craig and Peter open up about the defining moments that shaped them, including financial hardship, lawsuits, betrayal, burnout, family struggles, and the emotional toll of running a dental practice. Rather than allowing those experiences to break them, they used them as the foundation for a mission centered on resilience, leadership, and community. Together, they discuss why dentistry can be one of the loneliest professions, how vulnerability became their greatest strength, and why finding the right people to lean on can change the course of both a career and a life.Mike 'C-Roc' ties their stories back to his own philosophy of turning setbacks into "rocket fuel," leading to an inspiring conversation about perseverance, partnership, entrepreneurship, and the power of surrounding yourself with people who challenge, support, and elevate you. Whether you're a dentist, business owner, or anyone navigating adversity, this episode offers a compelling reminder that your greatest struggles can become the catalyst for your greatest impact.Website-https://www.bulletproofdentalpractice.com/ Social Media Links/Handles-https://www.instagram.com/bulletproofdentalpractice/?hl=enhttps://podcasts.apple.com/us/podcast/bulletproof-dental-practice/id1167571343

Special Offer: Get 15% OFF your first FIGS order with code FIGSUK at checkout.Shop now at https://www.wearfigs.com/———————————————————————UK Dentists: Collect your verifiable CPD for this episode here >>> https://courses.dentistswhoinvest.com/smart-money-members-club———————————————————————Twenty dental practices sounds like a headline, but the real story is the unglamorous set of decisions that make scale possible. Dr. Ashkan Pitchforth joins us to explain how a UK dentist goes from a first acquisition to a multi-site dental group, without relying on hype or shortcuts. We talk candidly about the early trade-offs: keeping cash inside the business, living modestly, and staying focused on solutions instead of getting stuck on problems. A big part of the conversation is dental practice finance. Ash breaks down how he used rapid performance improvement to release equity, what happens when a bank says no, and why switching lenders can unlock growth when covenants and leverage limits tighten. We also dig into how banking changes once you move past roughly 12 to 15 sites, where you start needing corporate-level structure: CFO thinking, forecasting, HR processes and clean compliance that protects you from nasty surprises later. Then we get into what many owners overlook: the NHS as a strategic advantage when you understand it properly. Ash shares his acquisition criteria centred on NHS contracts and predictable monthly income to ensure debt serviceability. He explains how he learned the rules well enough to move contracts and win tenders, including the humility of stepping into an NHS dental adviser role to learn how commissioners think. Finally, we tackle recruitment and retention, and the therapist-first direct access skill mix model that flips the usual approach so dentists do higher-end work and therapists handle the routine flow, creating a steadier, more satisfying system for the whole team.———————————————————————Disclaimer: All content on this channel is for education purposes only and does not constitute an investment recommendation or individual financial advice. For that, you should speak to a regulated, independent professional. The value of investments and the income from them can go down as well as up, so you may get back less than you invest. The views expressed on this channel may no longer be current. The information provided is not a personal recommendation for any particular investment. Tax treatment depends on individual circumstances and all tax rules may change in the future. If you are unsure about the suitability of an investment, you should speak to a regulated, independent professional. Investment figures quoted refer to simulated past performance and that past performance is not a reliable indicator of future results/performance.Send us Fan Mail

On today's episode, Dr. Mark Costes sits down with Eric Pook, owner of Cirrus Consulting Group, live from Thrive Live 2026 in Las Vegas. Eric shares how his background in medical and dental entrepreneurship led him into the highly specialized world of dental office lease consulting, and why so many dentists unknowingly sign agreements that can put their practice, profitability, and future transition at risk.  From missed renewal deadlines and month-to-month leases to assignment clauses, personal guarantees, tenant improvement allowances, and landlord leverage during practice sales, Eric breaks down the most common lease mistakes dentists make and how proactive planning can protect long-term value. He also explains why doctors should review their leases years before renewal or transition, especially if they plan to expand, renovate, sell, or protect their estate. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.cirrusconsultinggroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast  

We're revisiting this important episode about what we call BAM, an essential financial metric for dental practices. BAM stands for the Basic Amount of Money Needed to Operate the Practice, a monthly cash flow target that covers not only overhead and loan payments but also the doctor's take-home, retirement contributions, and other foreseeable necessary expenses. The conversation explains why BAM is not the same as breakeven or net income and highlights common mistakes dentists make when evaluating practice finances.We talk about the practical steps for calculating BAM, noting the importance of using both historical and projected figures. Listeners learn to account for staffing changes, equipment purchases, rent adjustments, loan payments, and anticipated growth. The episode also addresses how BAM serves as a basis for staff bonus systems and why it should be reviewed annually to remain accurate and fair. Other considerations include handling unique expenses like retirement plan changes, owning versus leasing property, and whether to include discretionary spending.Key Topics Discussed:What BAM (Basic Amount of Money Needed) means for dental practicesThe difference between BAM, breakeven, and net incomeWhy BAM is a monthly cash goal based on collections, not productionHow BAM factors into staff bonus systemsAnnual recalculation of BAM and handling large changes (“baby BAM”)Adjusting BAM for new hires, anticipated expenses, and growth projectionsThe treatment of rent, including owner-occupied propertyAccounting for loan payments, including deferred or interest-only periodsWhether to include retirement contributions and discretionary spendingThe effect of BAM calculation on practice planning and financial management

This week on Dentistry Unmasked, Brian and Pam sit down with JoAnne Tanner, practice coach, consultant, and author, to talk about one of the biggest decisions in a dentist's career: buying a practice. Whether you are dreaming of ownership, actively evaluating an opportunity, or preparing to sell, the process can be exciting—but it can also be overwhelming, expensive, and complicated if you do not know what to look for. JoAnne shares insights from her recently published book and breaks down the key considerations that every buyer and seller should understand before entering a transition.From knowing the right questions to ask, to avoiding costly mistakes, to understanding what makes a practice truly worth buying, this conversation is packed with practical advice for dentists on both sides of the deal. Tune in to learn how to approach practice transitions with more confidence, clarity, and strategy—because when it comes to buying or selling a practice, getting it right matters.

In this episode, Dr Jesse Green sits down with psychologist turned entrepreneur Ali Hill, co-founder of Pragmatic Thinking and host of the Stand Out Life podcast. Ali unpacks the difference between the obligations that come with your position as a business owner and the ones you have simply inherited from social programming or people pleasing, and why untangling the two is the real key to protecting your time. She also shares how she and her husband have engineered their own business around school terms and family priorities, and the honest conversations it takes to hold a boundary once you have set it. The conversation moves through grit, resilience and the point of diminishing returns, before landing on practical, minimum viable ways to protect wellbeing without adding another task to an already full day. If you are a dental practice owner trying to work out where your practice ends and your life begins, you won't want to miss this episode. In This Episode: 01:20 Ali explains the origin of her "head mechanic" analogy and the psychology patterns she sees again and again in business owners 16:02 Separating your position from your person: where genuine obligation ends and inherited expectation begins 21:03 Why work and home have always bled into each other, and being kind to yourself about that overlap 23:56 How Ali and her husband engineer their business around school holidays, and the honest conversations it takes to protect that boundary 27:00 Building a culture of wellbeing in your team by role modelling it yourself, and why numbing so easily gets mistaken for rest Resources and Links: Join the free Savvy Dentist Facebook Group Connect with Dr Jesse Green on LinkedIn Ali Hill's: Books, Stand Out, Dealing with the Tough Stuff, and Work from Anywhere Podcast, Stand Out Life Business, Pragmatic Thinking Mentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025

In this episode, Costas Harris, Owner, Harris Dental, discusses the ongoing staffing challenges facing dental practices, the growing role of AI and new technologies in improving efficiency, and why independent practices will continue to play a vital role in patient care. He also shares how investing in team development and embracing innovation will help practices succeed in the years ahead.

In this episode, Costas Harris, Owner, Harris Dental, discusses the ongoing staffing challenges facing dental practices, the growing role of AI and new technologies in improving efficiency, and why independent practices will continue to play a vital role in patient care. He also shares how investing in team development and embracing innovation will help practices succeed in the years ahead.

On today's episode, Dr. Mark Costes sits down with Dr. Brett Titensor live from Thrive Live 2026 to talk about digital dentistry, technology, and building a practice designed for the future. Brett shares what it was like taking over from his father, working alongside him for 10 years, and bringing new technology into a second-generation practice.  He discusses his passion for same-day crowns, guided implants, 3D printing, surgical guides, full-arch workflows, and how delegating digital processes to the team can make advanced dentistry more efficient and scalable. Brett also gives a behind-the-scenes look at the new facility he is building in the Dallas area, which will combine a dental practice with an education center where dentists can see real workflows from start to finish in a live clinical setting. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.titensordental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

What if your team's hesitation is a biological response to uncertainty? Research shows that unclear expectations and authority create stress, caution, and hesitation. When the rules live only in the doctor's head, the team learns one thing fast: don't decide, ask the doctor. That dependence slows decisions, weakens the patient experience, limits profitability, and keeps the value of the practice tied to the owner's constant involvement. In this episode, Dr. Dave reveals: The science behind why uncertainty kills initiative The Four Ps that guide confident, profitable decisions How to build a more valuable, self-managing practice Press play to discover how to stop being the answer to every question, and start building a practice that protects your freedom, performs without your constant involvement, and is worth more because of it.━━━━━━━━━Busy isn't the same as Irreplaceable. One fills your schedule. The other protects your time, your income, and the team that has your back.Ten questions. Four minutes. See where your practice is strong, where it is exposed, and what to build next so you can work less, earn more, and be ready for what is coming.Take the Commoditization Threat Assessment: assessment.irreplaceablepractice.com

⏰ Feeling overwhelmed in your dental practice? You may not need more team members—you may just need better systems. In this episode, Dayna Johnson shares one of the most impactful lessons from her nationwide Dentrix User Meetings: four practical ways dental teams can buy back time, reduce stress, and improve efficiency. Drawing from real conversations with office managers and practice owners, Dayna explains how stronger workflows, automation, and accurate data can transform the way your practice operates. Whether you're using Dentrix or another dental practice management software, these strategies will help your team spend less time scrambling and more time delivering an exceptional patient experience. ✅ Key Takeaways Shift from scramble time to preparation time with better pre-visit workflows. Embrace automation for insurance eligibility, appointment confirmations, online scheduling, and patient forms. Trust and optimize your automation tools instead of creating manual workarounds. Build a team-wide commitment to accurate, complete data entry. Finish every task all the way to the finish line to prevent costly mistakes. Eliminate outdated pop-ups and keep patient records clean and relevant. Use the Office Journal and reminders instead of relying on memory. Apply the KISS Method (Keep It Super Simple) to create workflows that are easier to train, follow, and scale. Strong systems reduce stress, improve patient care, and create high-performing dental teams.

In this episode of the Raving Patients Podcast, Dr. Len Tau sits down with Barrett Cox, Director of Performance Marketing at Net32, to discuss what dental marketing actually looks like in 2026. From online reputation and Google reviews to AI, paid advertising, and patient retention, Barrett shares practical strategies that help practices grow without wasting their marketing budget. Rather than chasing every new marketing trend, Barrett explains why the strongest practices focus on building trust first. A great patient experience, consistent educational content, and a solid online presence create the foundation that makes every marketing dollar work harder. He also shares how practices can better evaluate marketing agencies, avoid misleading performance metrics, and measure success using simple business numbers instead of complicated dashboards. Whether you're investing heavily in marketing or just getting started, this conversation offers practical advice to help you attract more patients, retain the ones you already have, and build sustainable growth for your practice.       What You'll Learn Why reputation and trust are still the biggest drivers of new patient growth How to maximize a small dental marketing budget Common Google Ads mistakes that waste money The importance of patient retention before patient acquisition Simple ways to measure marketing ROI without complex dashboards How AI is changing dental marketing and SEO Why consistency matters more than posting constantly How to evaluate whether your marketing agency is actually delivering results The front desk's role in converting marketing leads into patients Marketing strategies every dental practice should prioritize in 2026 — Key Takeaways 00:55 Welcome to the Podcast & Introducing Barrett Cox 03:05 What Net32 Does for Dental Practices 05:02 What's Working in Dental Marketing in 2026 07:20 Google Ads, Brand Searches & Avoiding Wasted Spend 11:17 Marketing on a Small Budget 14:35 How to Measure Marketing Success 18:50 Building the Right Foundation Before Marketing 20:31 AI, SEO & The Future of Dental Marketing 22:23 Why Marketing Sometimes Fails 26:42 Easy Marketing Wins Every Practice Can Implement 28:20 Avoiding Marketing That Looks Good But Doesn't Perform 30:13 The Front Desk's Impact on Marketing ROI 30:52 Should Practices Use AI Receptionists? 32:38 The Biggest Marketing Mistakes Dentists Make 34:25 Final Marketing Advice & How to Connect with Barrett   — Connect with Barrett Website: https://www.net32.com/ Email: bcox@net32.com   — Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.   This podcast is sponsored by Dental Intelligence. Learn more here.   This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here.   Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!  

What happens when the laws governing your practice change every few months, and you find out the hard way? Emmett Scott sits down with Eric Scalzo and John Saran, partners at Holland & Knight, to break down the wave of new state regulations reshaping dental practice growth in 2026. They walk through the recent California settlement making headlines, why non-competes and ownership disclosures are under new scrutiny, and how practices in Indiana secured their own exemption simply by showing up during the legislative process. The takeaway: the practices protecting themselves right now aren't panicking, they're paying attention. This one's essential listening before your next hire, partnership, or transaction.   Learn more about Holland & Knight's work in the dental space

Ash welcomes Dr. Ruth Mannschreck to discuss lessons learned from selling her dental practice and outlines practical steps for dentists preparing to transition out of ownership. They discuss one of her biggest mistakes: not preparing early enough for the sale, which resulted in leaving value on the table when Dr. Ruth sold her practice. She explains why it's critical to consider not just the financial aspects but also operations, team culture, and personal goals well in advance of selling.Dr. Ruth also covers key areas that practice owners should address, including increasing practice value, decreasing risk for buyers, identifying competitive advantages, and ensuring the business can run smoothly without the owner. She suggests involving the team in the transition process, even encouraging interactions between staff and potential buyers before a sale is finalized. The episode wraps up with Dr. Ruth's advice on creating a self-sustaining practice and her offer of a free checklist for those looking to prepare for a future sale.Key Topics Discussed:Early preparation for selling a dental practiceDetermining your post-sale goals and non-negotiablesIncreasing practice value through team, systems, and cultureReducing buyer risk by addressing dependencies and diversifying referralsPractice branding and its impact on the saleInvolving your team in the buyer selection processBuilding a competitive advantage beyond financialsCreating a self-sustaining, turnkey operationHandling challenges with delegation and letting go of controlFree practice transition checklist resource

BetterMouth.TV Launches to Help Dental Practices Turn Waiting Room Time Into Patient Education TimeBy Bettermouth.TVOriginal article published on Today's RDH: https://www.todaysrdh.com/bettermouth-tv-launches-to-help-dental-practices-turn-waiting-room-time-into-patient-education-time/Need CE? Start earning CE credits today at ⁠⁠https://rdh.tv/ce⁠⁠ Get daily dental hygiene articles at ⁠⁠https://www.todaysrdh.com⁠⁠ Follow Today's RDH on Facebook: ⁠⁠https://www.facebook.com/TodaysRDH/⁠⁠Follow Kara RDH on Facebook: ⁠⁠https://www.facebook.com/DentalHygieneKaraRDH/⁠⁠Follow Kara RDH on Instagram: ⁠⁠https://www.instagram.com/kara_rdh/⁠

In this episode of the Shared Practices Podcast, Caitlin Embree interviews Max Dempsey, the rockstar office manager for Dr. Jaspreet Parmar's two growing practices. Max provides a rare, behind-the-scenes look at dental practice management from the perspective of an elite team member navigating an ownership transition. With 29 years of experience, she shares how she evolved from a lead dental assistant into a multi-practice manager by mastering front-office billing, insurance communication, and team leadership through targeted coaching.For any dentist evaluating dental practice acquisitions, this episode highlights how crucial it is to establish a unified culture from day one.Here is your masterclass in team-driven dental practice management:Establish Core Values Early: Do not let your team wallow in uncertainty during a transition. Dr. Parmar took his team out on day one to collaboratively define the clinic's core values, instantly proving his commitment to structured leadership.Master Fee-for-Service Verbiage: Running an out-of-network practice requires flawless communication. Train your team to respond to insurance questions by offering to verify benefits and calculate estimated copays, ensuring a "wow factor" patient experience.Delegate and Trust: True dental practice management scaling requires the owner to step out of the daily administrative weeds. Dr. Parmar built trust with Max to the point where she now handles major HR issues independently, allowing him to focus strictly on clinical production.Hire for Personality: Never make desperate hires. Prioritize candidates who fit your culture and exhibit a strong desire to learn, as technical skills can always be taught through effective dental practice management systems.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.

Your practice may be exhausting people in ways you never intended.The pace feels normal. The schedule looks full. The team seems fine enough. But under the surface, something keeps draining the dentist, the team, and the patient experience.In Day 25 of The Flow Protocol series, Dr. Dave zooms out from the daily tactics and reveals the hidden pattern behind burnout, turnover, drama, and patient attrition.You'll learn:Why burnout is not fixed by telling people to be more resilientHow to spot the difference between a tired person and a draining systemWhy performance problems often start long before anyone quitsBecause your practice is always training people how to feel, focus, and perform.Listen now and learn how to see the operating system your team is actually working inside.━━━━━━━━━Busy isn't the same as Irreplaceable. One fills your schedule. The other protects your time, your income, and the team that has your back.Ten questions. Four minutes. See where your practice is strong, where it is exposed, and what to build next so you can work less, earn more, and be ready for what is coming.Take the Commoditization Threat Assessment: assessment.irreplaceablepractice.com

AI is changing dentistry faster than ever, but when it comes to marketing, not everything should be automated. In this episode of the Raving Patients Podcast, Dr. Len Tau sits down with Michael Myers, CEO of DelMain, to discuss how dental practices can use AI to attract more patients without losing the authenticity that builds trust. From AI-powered search engines and Google's evolving algorithms to reviews, SEO, paid ads, and website strategy, Michael shares practical insights every dentist should understand before making their next marketing decision. If you've been wondering how AI will impact patient acquisition and what your practice should prioritize today, this conversation offers a clear roadmap for staying ahead. What You'll Learn How AI is changing the way patients search for dentists Why authentic content beats AI-generated content every time The biggest AI marketing myths dentists should ignore How reviews influence both Google and AI search recommendations Why custom websites outperform generic templates The future of Google Ads, Meta Ads, and AI-powered search Practical ways to use AI without sacrificing the patient experience What makes a dental practice become the obvious choice online Key Takeaways 02:00 How AI Is Reshaping Dental Practice Growth 03:38 What DelMain Does for Dental Practices 04:45 How AI Is Changing Dental Marketing 07:05 Where AI Fits Into the Patient Experience 12:20 The Biggest AI Marketing Myths 16:48 Google Ads vs. Meta Ads 18:35 AI Search vs. Google Search 23:08 Why Reviews Matter More Than Ever 27:26 How Practices Can Stand Out Online 29:55 Human-Led, AI-Supported Marketing 32:33 Lightning Round with Michael Myers 36:59 Final Thoughts and Special Offer — Connect with Michael

Your team sees more than they say. The assistant sees the patient hesitate. The hygienist hears the real objection. The front desk feels the money conversation start to slip.And too often, nobody says anything.In Day 23 of The Flow Protocol, Dr. Dave breaks down why good team members stay quiet at the exact moment the practice needs their signal most.You'll learn:Why silence is often self-protection, not apathyHow small withheld signals turn into lost cases, messy handoffs, and front-versus-back tensionWhat changes when a team stops protecting status and starts moving as oneBecause the best teams are not louder. They are faster to act.Listen now and learn how to build a team that says the useful thing before the moment passes.━━━━━━━━━Busy isn't the same as Irreplaceable. One fills your schedule. The other protects your time, your income, and the team that has your back.Ten questions. Four minutes. See where your practice is strong, where it is exposed, and what to build next so you can work less, earn more, and be ready for what is coming.Take the Commoditization Threat Assessment: assessment.irreplaceablepractice.com

NEW Bulletproof All-in AI Summit - 9 August, 2026 Why are humans still doing work that computers can do better? In this episode, Ian sits down with Dr. Peter Boulden and Dr. Craig Spodak to tackle what that question really means for dentistry, AI adoption, and the rapidly changing role of the front desk. The three explore how artificial intelligence is already transforming administrative work, patient communication, scheduling, documentation, and workflow management, and why the biggest mistake a dentist can make is assuming this technology won't reach their practice. Peter makes the case that even dentists who opt out will still feel the impact, because AI agents are already starting to make calls, book appointments, and gather information on behalf of patients. The flood of inbound is coming whether you are ready or not. That is why he frames the real choice as offense or defense: use AI to move your practice forward, or scramble to keep up without it. But the conversation isn't about replacing people. It's about removing repetitive work so team members can focus on the human experiences that matter most. Instead of spending hours on insurance verification, phone calls, and administrative tasks, team members can spend more time creating exceptional patient experiences, building relationships, and strengthening practice culture. The front desk is the highest-turnover, least-trained, most-overwhelmed position in most practices, and it is exactly where AI delivers the fastest relief. Done right, the receptionist does not lose the job. They get promoted out of the parts of it nobody ever wanted. DESCRIPTION The Bulletproof Dental Podcast Episode: 446 HOSTS: Dr. Peter Boulden, Dr. Craig Spodak, and Ian de Jongh In this episode, Peter Boulden, Craig Spodak, and Ian de Jongh explore how artificial intelligence is reshaping dental practices and what practice owners should be doing right now to stay ahead. The conversation covers AI receptionists, agentic AI, workflow automation, SOPs, practice management systems, and the opportunities available to independent dentists willing to embrace emerging technology. They also discuss why AI should be viewed as a tool for amplifying human connection rather than replacing it. Whether you're excited about AI, skeptical of it, or simply unsure where to begin, this episode offers practical insights into how technology is changing the future of dentistry. TAKEAWAYS AI is advancing faster than most dentists realize AI receptionists are becoming increasingly viable Agentic AI can perform tasks rather than simply answer questions SOPs are the foundation of successful AI implementation Practices that embrace AI early may gain significant advantages AI should enhance human connection, not replace it Administrative tasks are among the easiest workflows to automate Front desk teams can focus more on patient experience as repetitive tasks are removed Independent practices can leverage AI to compete at scale Technology is becoming a powerful equalizer in dentistry Resistance to AI will not stop its adoption The future belongs to practices that combine innovation with exceptional patient care. TIME STAMPS 00:00:00 - Construction Meeting Frustrations and AI Resistance 00:01:42 - Why Company Policies Can't Stop Progress 00:03:33 - The Challenge of Large Construction Projects 00:04:46 - Once You See a Better Way, You Can't Go Back 00:05:42 - Self-Driving Cars and the Future of Work 00:08:08 - Using AI to Manage Complex Projects 00:09:21 - The AI Workshop at Bulletproof Summit 00:11:42 - Introducing AI Receptionists in Dentistry 00:13:24 - Why AI Front Desk Solutions Are Growing Fast 00:15:15 - AI Receptionists vs Human Receptionists 00:18:08 - Google, AI Agents, and Autonomous Scheduling 00:20:02 - The Coming Wave of AI-to-AI Communication 00:22:29 - Playing Defense vs Playing Offense With AI 00:23:42 - Why People Are Afraid of AI 00:25:31 - Will AI Replace Front Desk Team Members? 00:28:31 - Let Computers Do Computer Work 00:30:27 - Insurance Verification and Administrative Burden 00:32:19 - Why SOPs Matter More Than AI Tools 00:33:30 - Low-Hanging Fruit for AI in Dental Practices 00:36:13 - How Practices Are Already Using AI Today 00:38:35 - Choosing Technology Based on the Future 00:41:43 - The Great Equalizer for Independent Dentists 00:43:20 - Alliance of Independent Dentists and Industry Change 00:45:18 - Why Independent Practices Can Move Faster 00:47:32 - Lessons From the Bulletproof Mastermind 00:48:11 - Finding Your First AI Breakthrough 00:50:12 - Practical Ways to Start Using AI Today 00:52:33 - Why One AI Win Changes Everything 00:55:57 - The Emotional Cost of Front Desk Work 00:56:27 - Bulletproof Summit AI Workshop Preview 00:58:25 - Final Thoughts on AI Adoption   REFERENCES Bulletproof Summit Alliance of Independent Dentists Claude AI  

What's one thing you've been avoiding in your practice? Maybe it's a slipping standard or a team member no longer pulling their weight — and every week you wait, your practice feels it a little more.In this episode, Katherine Eitel Belt is back to help you finally have these conversations without losing the team you've built. You'll learn how to have what she calls "invitation conversations,” what it takes to get a real commitment, and where coaching ends and micromanaging begins (and why most owners get it backwards).Topics discussed:(00:00) The conversation you keep avoiding(03:29) How a near-firing became an “invitation”(10:01) The clarity that comes before the conversation(12:18) Why owners avoid hard conversations(14:29) When fear-based management backfires(16:06) Team calibration: running the invitation(20:43) Holding boundaries and identifying non-negotiables(23:35) Real-life example of an invitation conversation(27:33) Coaching vs. micromanagingLearn more about Katherine Eitel Belt and the LionSpeak Leadership Academy:https://www.lionspeak.net/This episode was produced by Podcast Boutique https://www.podcastboutique.comInvest in your Team and the Leaders you Need at the DPH Leadership Intensive Here Invest in your Team and the Leaders you Need at the DPH Leadership Intensive Here Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

In this episode of The Lifestyle Practice Podcast, Dr. Matt Vogt and Dr. Derek Williams dive deep into what it really takes to succeed as a dental practice owner—whether you're starting from scratch or acquiring an established practice. Are you thinking about starting a dental practice but unsure if it's the right move? In this dental practice startup guide, Matt shares his honest coaching approach to evaluating potential dental entrepreneurs. Unlike typical "you can do it" motivational advice, Matt takes a neutral, wisdom-based approach to dental business strategy that helps dentists make smarter decisions about practice ownership. What You'll Learn in This Dental Practice Coaching Conversation The key differences between starting a dental practice and acquiring an existing one How successful practice owners think differently about growth Why personality and intuition matter more than you might think in dental entrepreneurship The truth about dental practice challenges that nobody talks about How to evaluate whether starting a dental practice is right for you Real-world practice management insights from someone who has built, scaled, and successfully grown practices Connect with us: Take our FREE lifestyle and practice assessment: https://thelifestylepractice.com/practice-assesment/ Learn more about 1-on-1 coaching: https://thelifestylepractice.com/coaching-services/ Get access to TLP Academy: https://thelifestylepractice.com/coaching-services/ Get the TLP Student Academy for $20 (lifetime access): https://the-lifestyle-practice.teachable.com/p/studentacademy Subscribe to The Lifestyle Practice Podcast: https://podcasts.apple.com/us/podcast/tlp-podcast-for-dentists/id1476544801 Email Derek at derek@thelifestylepractice.com Email Matt at matt@thelifestylepractice.com Email Steve at steve@thelifestylepractice.com 

In this Ask George episode, we tackle the ultimate debate in dental practice ownership: have you built a highly profitable business, or just a high-paying job? Dr. George Hariri breaks down the reality of "key man risk," proving that if your office relies on your personal clinical energy to generate revenue, you are acting as an employee. For a future owner, making the shift to CEO requires mastering advanced dental practice management so your team performs efficiently without your oversight.This ultimate survival guide for mastering dental practice ownership shows you exactly how to shift from a stressful owner-driven clinical model to an autonomous, team-driven powerhouse. To achieve sustainable dental practice growth, implement KPI accountability:Missed Call Rate: Track front office metrics to capture inbound leads.Reactive Retention: Consistently monitor your overdue recare efforts.Proactive Retention: Push daily hygiene reappointments past a 90% target.To cement your dental practice ownership, delegate case acceptance entirely. When hygienists are calibrated to co-diagnose, they educate patients before you arrive, massively boosting dental practice profitability. We also highlight why the associate to owner transition fails without an Office Manager handling HR and payroll, ensuring scaling does not create more work. Embrace entrepreneurship for dentists by building systems that leverage your team's time.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.