Podcasts about dental practice

Kiera joins the Raving Patients Podcast to talk about obtaining that CEO mindset to systematize your practice. This mindset does not mean doing it all yourself, but leaning on others to maximize their skillsets. Kiera also discusses with Dr. Len Tau how to separate yourself from having your entire identity associated with dentistry. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Speaker 1 (00:00) Hello everybody and welcome to another episode of the Raving Patients Podcast. As you know, I'm your host, Dr. Len Tau, and I am super excited today for multiple reasons. Well, first, before I get there, I want to first thank my sponsors, both Dental Intelligence, CallRail, and a new one, Net32. You'll be hearing their commercials as well, so check out those companies. And again, the only reason I'm able to do this every single week is because of their support. I also want to remind everybody about   my event, is only one week away. One week from now we'll be gathered in Fort Lauderdale for Supercharge with Dental Practice 2025. If you wanna be a come out last minute registrant, you can reach out to me. I will be glad to add you as a guest of me. So please reach out to me. You can check out the content at SuperchargeYourDentalPractice.com So I said I was super excited and I'm super excited because of our guest today. And she's been a guest before and I just recorded an episode with her on her podcast. ⁓   We're talking about Kiera Dent, who is from the Dental A Team, and we're gonna be talking the CEO mindset systematizing your practice for freedom and growth today. So before I let ⁓ Kiera take it off, I'm gonna go ahead and introduce her. So she is the founder and CEO of the Dental A Team, an entrepreneur, consultant, speaker, and podcast host dedicated to helping dental professionals reach their highest potential. Through customized in-office and virtual consulting,   She empowers dentists and their teams to cultivate an ownership mindset and achieving lasting growth. With experience spanning every role in the dental practice, front office, dental assistant, regional manager, and even practice owner, here brings unique first-hand perspective to her coaching. Alongside her team of expert consultants, she has partnered with hundreds of practices nationwide, leading them to greater efficiency, profitability, and fulfillment. As she often says, we don't just understand you, we are you.   So please welcome to the Raving Patients podcast, Kiara Dent. Kiara, thank you so much for being a guest on my podcast today.   Speaker 2 (02:03) Oh, Len, thank you so much. so excited to be here. I loved our podcast we did together. I love the podcast we did in the past together. I'm super excited about Supercharge. Everybody should go. We're going to like sneak peek, be there in 2026. Like Len, huge fan of you guys. Just excited to be here with you. So thank you. Thanks for having me. And yeah, it's always a little weird and fun to hear your bio read right before you get on. So just grateful to be here and just like have a good time with you. It's always a great time when we podcast together.   Speaker 1 (02:30) Well, I'm excited to spend the next 30 minutes or so with content from you. So I always like to ⁓ start off for people that don't know who you are. I obviously read your bio. Can you just tell dentists and other people reading or listening and watching this episode how you help dental practices?   Speaker 2 (02:50) Yeah, absolutely. So with the bio you heard, I started out as a dental assistant and then went throughout and I've owned practices. My first practice I took from 500,000 to 2.4 million in nine months and opened our second location. And that was with a Midwestern grad. I worked at the dental college there. And so helping practices, what I learned was   I've been a team member, I've been in so many of the team roles. And then in addition to that, I've owned dental practices and I understand the business and I've run multimillion dollar practices and businesses. so bringing that perspective, I feel like there's the dentist perspective, there's the owner, the CEO of the practice, and then there's the team perspective. And both are necessary for practices. And so Dental A Team, say like, it stands for dentist and team. So what we really do for practices is whether it's virtual or in person, it's...   I call it the yes model line is what I like to say is number one, you as a person, we're going to focus on your vision, where you want to go as a doctor. Like what is your vision? The practice should serve your life. ⁓ because I believe that when you're supported, you're actually a better owner, a better boss, a better dentist. And then we go to E stands for earnings and profitability. We've got to make sure it's a profitable practice. And then we use those things, the vision and the numbers to then tell us what systems and team development we need to put into place. I'm really much a custom.   Let's see kind of like dentists do with patients. Like let's do a comp exam. Let's see where we're at. And then let's go for what's going to make the biggest impact with the least amount of effort. And being team members ourselves, I really think that we're able to like, Hey dentists, we want to hear your vision. We need to know where you're going and then go do your like favorite thing. It's dentistry. And then let's help your team be empowered to learn how to run the practice. So it truly is like a self-managing team, utilizing every single player in the team to their highest potential, but doing it with a ton of fun and ease. Like as a team member, I didn't want more hard work.   As an owner, do not want you to give me more homework. I'm already busy. So I feel like we really come in and bridge that gap of like where we are to where we want to go and do it in the easiest, most efficient and most fun way possible to help like team and patient experience be the top that it can be.   Speaker 1 (04:48) So I guess someone's listening to this podcast and they say, you know, want to, I want to change the culture in my practice, but I'm very much a micromanager.   So which means they're not focused on their dentistry, they're focused on managing the team. Do you help with that? Because there are so many micromanagers out there. I always wanted them for a very long time. And honestly, wasn't until I gave up that micromanaging and I just did the things I was going to do that my practice excelled. So ⁓ that's something, if someone's a micromanager, do you get them off doing that? Or how do you deal with that?   Speaker 2 (05:19) Yes, and I'm so glad you said that because I think most   Founder owners are micromanagers. think leadership we believe I I think so many there's this belief out there that we just come into this world as great leaders and we should just know it like you went to dental school you should just know how to be a leader and leadership is a journey and so for those micromanagers I think it's really fun to have the doctor and the team perspective and to be able to help both of them say like no doctor like these are the things but what I found is doctors micromanage because there's a lack of communication feedback loops so it's a lot so it's either a lack of communication and feedback   loop, a lack of knowledge, or they just like genuinely want to be a manager and they don't want to be an owner. And I'm like, great, let's just figure out what the the reasoning is. And then let's find the solution to that. So if team members have doctors that are micromanaging, first question I'm looking at is like, where's the feedback loop and what are we missing? Next is like, hey, doctor, I understand that this is where we're at. This is where I need you to be for the growth of the practice. What do you need to feel confident to be the dentist, to be the like not micromanaging like   there's a lack. And when I realize there's a lack and when teams can realize that there's a lack, like there's just something missing, we fix that, dentist is now able to be happy, team's able to flourish, everything starts to move in in a good motion. absolutely. I think being team members ourselves, we're not doctors, we're not dentists. Like, Len, I'm gonna lean on you for clinical. Like, that's not my world. I'm not here to even discuss it for one minute. But what I am here to do is to bridge that gap between doctors and teams.   Because ultimately it's same team, like everybody wants the best experience for the patient. We want the practice to flourish. So if we're all same team, let's help get people right seat, right person, help them understand what they should and could be doing. But also like office managers, there's this whole weird world for them too, where they've never been taught to be managers. They've never been taught what they should or shouldn't be doing. They've never been taught like what the difference between an office manager is and a biller and a scheduler and a treatment coordinator and how all those roles are different. And so helping people understand even what their job entails.   I think really can cut that micromanagement passion project. It's just a lack of knowledge and so teaching teams and teaching people, but we're very hands on. I really don't like fluff. That's why think when you and I get along well, I want it to be tactical. I want it to be practical and I want it to be something that's sustainable as well.   Speaker 1 (07:34) And that makes a lot of sense. And that was a great answer, by the way.   We're talking about, obviously you're very systematized. You put systems in place, the team follows, everybody knows what they're doing, runs like a well-oiled machine. Okay. And that's how my practice was when I left, when I was traveling. ⁓ I knew things, I didn't worry. I knew that things were going to be done like this. They knew the roles, team members didn't need to be scolded. They just knew what their role was in the practice. So, ⁓ I know there are things, I like a term here you use the chaos creators. So there are chaos creators in the, in the office. So what are some of these, these common chaos creators?   ⁓ that actually can be helped by putting systems in place.   Speaker 2 (08:13) Yes, and I love that you brought that up because that's the ultimate goal. That's why I wanted this to be called like the CEO mindset. Like doctors, like you should be a dentist and you should own your business. You should not be the one managing. And when you recognize that this actually can be one of the biggest chaos creators in the practice of doctors trying to be the doctor, the dentist, the CEO visionary, plus the manager, plus all the other parts of the practice. Like that is a chaos creator, not knowing right person, right? See is a massive chaos creator. Number one thing I hear every time I go into an office or I work with someone,   is it's communication. And communication is again just a system that needs to be put into place. So how do team members know? Like what is our true morning huddle? It's not a time for us just to hang out. Like why do football players huddle? Why do basketball players huddle? They huddle to win the game. So what does winning on our practice even look like? Making that very clear for our team. Other things like handoffs. That's another communication drop that's a chaos creator. What doctor says to the patient, to the hygienist, to the front office,   It's such fun. I feel like we play a game of telephone. So putting in a little simple system there where we've got a great communication handoff and a process. I know Len, you and I are very big on this case acceptance process of just really having a great clean experience for the patient. These are chaos creators. Also, team members even knowing what their job should be, understanding how they go from where they were hired to how they can get raises. Those are chaos creators. The scheduling. How do we schedule? Let's have block schedules in there. Let's have   a way that we do this in our practice. I remember when I was a scheduling coordinator, my office manager said, Kiera, do not even think about scheduling outside of the blocks until you learn why we schedule the blocks the way we do. And you're right, like when team members know the rules of the game, so much chaos gets eliminated from the practice. like quick things are have great meetings and truly great meetings. If you don't know how to run a great meeting, Traction by Gina Wickman.   It's a little bit of a dull book. However, there are so many paramount pieces in that book and great meetings could be in there. Doctors and OMS have a same page meeting where we're looking at it. Get our KPIs in place where we know where is the practice even going? What is each person's number that they can like impact and improve in the practice? Have like set job descriptions, have protocols of how we treat a patient. What's our hygiene period protocol? Let's just have like really simple systems and I'm big on I don't like to remember things.   Like I love holidays, holidays are on a cadence. So how can we actually get cadences within your practice to where things really can run on more of an autopilot rather than trying to constantly like catch all the balls and remember things? That's the chaos. The chaos comes from the like not knowing and trying to scramble and being in reactive rather than proactive modes.   Speaker 1 (10:53) But that's really good, that's really great. So another question I have for you, there are dentists who are just dentists, and I don't mean that negatively, but they go in with the expectation that they're either gonna be an associate forever, or they're just going to practice and let everybody run the practice and they're just gonna come and do the dentistry, okay? Versus having the mindset of and acting like the CEO, okay? And there's a big difference. One, I believe, has a lot more stress.   I like to talk about it because I was the CEO of the practice. I handled everything. I handled the marketing. I handled the HR. I handled all of the things that makes it different than just being a dentist and putting your hands in the mouth and treating a patient. So if someone wants to act and think like a CEO, what does it really mean to do that versus just practicing dentistry and doing the dental work?   Speaker 2 (11:51) Yes, I'm so glad you brought this up. I've been like crushing on this idea. We actually just ran a three day CEO dentist workshop. like.   obsessing on this right now because there is nothing wrong. And I think that there's a few hats that people wear. I wear a consultant hat. I also wear a CEO hat. And they're actually and I think about big companies like let's look at Google. I know that CEO is not coding. They're not. They're not building it. They're truly in a CEO realm. And so when we look at like what does a CEO do, they are the chief executive officer. Like their job is to execute. Their job is vision. Their job is culture.   and their job is to like really steer and guide the ship and to come up with great ideas. And so when I look at that, I think that there's two hats for CEO dentists to wear. There's the true clinical dentistry, if that's what you want to do and continue to do. And then we really do need somebody who's guiding and leading this business. And I think when dentists, I know this can be a little like not favored, ⁓ dental practices are multimillion dollar businesses and they are. when we realize that they're   They are businesses and like you said, the HR and the marketing. But when you look at large businesses outside of dentistry, they have other players in the realm and in the rink with them to make it actually run as a very successful business. And so I believe that when we understand the business portion of dentistry and we have great clinical care, that's when we're able to serve and help more patients and more team members. And so helping these dentists realize what does a CEO do? And I actually pulled from Dan Martel.   the author of Buy Back Your Time, like obsessed with his book, met him in person, like raving fangirl. It was like slightly embarrassing, like how big of a fan I was of him. ⁓ But he has his delegation ladder in there for businesses and actually created a delegation ladder for dental practices of when CEO dentists go from like your right line, a lot of them do it all. And that's, think, where the burnout is and the chaos is to where when can we start to delegate? Like, do you have a personal assistant who answers all of your emails for you? And if not,   Administrative tasks are one of the best things to delegate. Then we move into like our scheduling and then into our customer service and the patient experience. And then we move into treatment planning. A lot of doctors do that on their own. And I'm not here to say you have to give up anything, but I am here to say that when you truly take on the role of CEO, trying to do it all actually creates chaos. And you actually, you're the bottleneck of the business. And so then we start to delegate out the case acceptance if you want to. You're allowed to keep whatever you want, whatever you're great at.   Then we delegate out the marketing, then we delegate out the, actually, me and my operations manager were talking that I believe that there's two spaces within leadership. There's the executive side, that's these big picture visionary pieces. And then there's the management side, which is the HR, the protocols, the accountability of the team. And when we had that like, and I believe that there's, it's like a black and a white, yin and yang, perfect whole, you need both sides of this leadership within that CEO realm.   But when you're trying to do all the pieces as a CEO, you need to know every aspect going on in the business. But that does not mean you need to do every aspect of the business. And so I think it's like figuring out which colors you like to paint with, which ones really are your zone of genius and then starting to then delegate in strategic manners, delegate and elevate, not abdicate ⁓ really are how you can make this where you become truly the CEO of your business and your practice. And you're able to have great players around you that are able to then.   Make sure every other part of your business is thriving and flourishing too.   Speaker 1 (15:19) Got it.   Speaker 2 (15:20) So   much line, I hope it wasn't lying.   Speaker 1 (15:22) No, that was great. That was great. I mean, they should replay that because I think there was some really good nuggets and pearls that they can take back. So, you know, I want to talk about delegation. ⁓ you know, Invisalign is a great product ⁓ to bring into the practice or aligners in general. doesn't have to be Invisalign, just aligners. And aligners are really good, but they become really profitable ⁓ when a dentist is willing and able to delegate the tasks to other team members.   And personally myself, I used to do it all. And then I took a class by somebody, can't remember who it was, but it was all about giving the empower your team to do things and delegate the services to them where you're literally kind of just doing the initial consultation and whatever is required by your license in the realm of the things. But the team is able to do mostly everything else. And once you do that, ⁓ Invisalign becomes a very, profitable procedure.   So what advice do you have about delegation to somebody, to a dentist who really feels like they need to do it all and does not want to give up control of anything?   Speaker 2 (16:28) Len, I'm so happy you asked me this question and I'm so happy that I'm a team member and I'm gonna put on a team member hat, not a CEO hat on this one. ⁓ Number one, I really, really hope, and dentists, if you need to pause, replay, record this and listen to it every single day, I really hope you do. ⁓ As a team member, my number one job, genuinely speaking, and doctors have told me so many times when they've heard me say this, it...   hopefully will strike you to your heart as well. As a team member, my number one, like genuine number one objective was to make my doctor happy and to make their life easier. And that was honestly what I did every single day. As a dental assistant, I'm looking ahead. I want to be seven steps ahead of you and I want to make sure that you're truly like set up for success. I want to make sure that patient's back on time. I want to make sure that hygiene exams are on time. And I think that while yes, you might have some team members that make you question this statement.   I think 95 % of the population is genuinely good and they want you to thrive and they want the patient experience to be great. So when you hear that and you truly honor that and you respect that and you trust that, you then will realize that one of the best things you can do is, I don't believe in delegating. So like I can empower, but if I empower and don't hold accountable, then I've created entitlement within my practice. So I want to empower through delegating of this like.   As a dental assistant, do know how happy I'd be if you gave me, can fit a line. I understand I'm going to make a few mistakes, but oh my gosh, the growth, growth equals happiness. So for your team to be happy, give them opportunities to progress. Like that's what creates the happiness and the sparkle and the zest in life. And so really when you empower your team and hold accountable, you don't get this entitlement. When you empower and don't hold accountable, that's when we get these entitled teams that genuinely then it just becomes mayhem in your practice.   So like you said, delegate these tasks that one, either you're not good at, or I do think about everybody should be working at the top of their license. What are you able to produce per hour? If there's a task that I can hire somebody for less than you can produce an hour, it's probably something that we shouldn't be using your time for. And I know as a CEO, as an owner, this is actually hard for me because you strip me of things that I'm actually really good at, but reality is there's better uses of my time. And when you can recognize   giving everybody the best use of their time. Me as a dental assistant being able to do Invisalign, you've now just lifted and elevated me to the highest level of my license as well. And so I really do believe like doctors, one, believe that your team is truly here to support you. And if they're not here to support you, they're not your right team players. they like, great, let them graduate to somebody else and you bring somebody else in. Two, empower them and hold accountable to ensure that it's like how you want it done. And team members like,   You can share this with your team. I'm happy to share this one reason I like to do this. Team members, give the feedback to your doctor. They are going to trust you so much more when you come back to them and you show them the things you listen to what they say, you create the protocols, you do it exactly how they want you to do it. That will build trust and confidence so quickly. Team members lose doctor's trust so quickly when they like lacked to follow through and like truly do what the doctors have given them like stewardship and ownership over. So for those doctors and like you said, Len.   You won't understand until you try. And when you do try, you will make mistakes. But I believe, this is my philosophy, anything that I've delegated never gets to come back to me. And I think when you have that notion and that idea, well, I know it could never come back to me. You actually make it really, really great. You train your team. You help them have this. ⁓ And I then believe everybody's able to flourish so much higher. So hopefully that answered of like, one, you need to delegate and you should delegate.   Two, what are the tasks that you can be doing that are like helping you work to the highest level of your license? Everybody working at that is going to make a better team experience, a better patient experience, and all around a better practice for you as well.   Speaker 1 (20:20) I think you, I mean, the content you're providing, the listening and viewing audience is spectacular. you know, one of the, I guess, negatives about being a dentist is a feeling of being overwhelmed. A lot of stress. You know, that's part of the reason why I think you've got, you know, dentists with the highest, one of the highest suicide rates out there is that, you know, it's a very stressful job. I mean, you've got a lot of debt, you've got a lot of, you know, people relying on you for income as well. So what mindset   do you think exist ⁓ that or traps do you mindset traps do dentists fall into that that keep them feeling overwhelmed and and what do do about that?   Speaker 2 (21:00) Yeah, this is something so real to me. My first practice, I mentioned it briefly at the very beginning of we took our practice from 500,000 to 2.4 million in nine months. And when I present and I speak, I often will bring up like the success story and I list off my stats of our practice. I asked the audience, said, who wants this practice? And like hands go up and people are like shouting like, yes, I want this.   And then I say the other side of success is that this person, is me, like, spoiler alert, I was 98 pounds and I'm 5'8". I ⁓ had divorce papers on the line. I remember like I walked out of my practice that like one day and I remember just like standing on the sidewalk and being like one step and all this could be over. Like it was, and I'm not a dentist. I didn't even have the pressure of having to be in the exam rooms, but I do understand the pressure of business. And that's actually what's like fueled my passion in consulting is.   Because I thought like if this is how so many of us feel to get to success, Tony Robbins has a quote that success without fulfillment is the ultimate failure. And that was curidant in a nutshell. We had success on paper, but fulfillment was lacking and my entire life was falling apart. And so when you ask like, what are some of these zones that keep people in this mindset is one, I think that we believe that to get to success, we have to grind it out. We have to hustle. We have to do it all. Like it's this hustle mentality that I believe is so false.   Yes, I do believe that hard work is required, but I don't believe you have to do all of the work. Just like we talked about before, also think delegations paramount. I think so many of the doctors that I see there in this burnout are just, it's like grippy. Like they want to hold on to everything and they're not willing to let go and they're not like, also you're telling your team that you don't trust them and you don't believe in them when you do that as well. So you're actually causing like this double-edged sword on it. And then third, I think ⁓ we just don't take time to stop and pause and realize like what really is necessary.   I think so much like when I sold out of the practices, my whole identity was associated with that. if we have our identities associated with these practices and with the success, well, I can imagine that that feels like chopping off your arm and your leg if you were to fail. therefore, if it's literally my physical body and I feel like it's my whole identity, I literally remember the day that I sold out of the practices. I felt who is cura dent, who is she? Like I have no purpose in this world anymore. Nothing is important. Like I don't even have a family. I have no practice.   I felt nothing and I think when people's identities are associated with this rather than having something else. So I talk about like what makes all of you up and I remember like like looks like this weird little doll. Like it's such a weird outline that I make people do but I'm like draw to me like how your life is and when I do this usually it's like from your neck to like your ankles that's work and if that much of your identity is associated with work in your practice.   What could we shift this to more so your whole identity is not associated with that? So that's like we go work out, we have time with family, we book the vacations and when you start to realize that there's more life outside of the chair, more life outside of it and you being a well-rounded human that truly and I don't like the word balance, I just love the word well-rounded and fulfilled. When we start to add some of those pieces in which again feels contradictory, it feels like if I give this up that I'm not making money. I used to say I don't want to sit on the couch and watch TV with my husband because I'm literally not making money.   That's one of the the grossest statements I've ever said, but Len, it's truth. I really truly felt this way. Like the only purpose is to be producing and to be productive. But I didn't realize that. Like you look at that athletes have to take a break and they have to reset. They have to recharge. They have to like the best time is actually the recovery off season. ⁓ no, no person can continue operating at 110%. And when they are operating, they're actually not their best self. So there's just as much beauty in the recharge off time.   as there is on the productive on time. So when we can delegate, when we have more purpose beyond just our practice, and it's okay, work to me is very fulfilling. It's such a big part of my life. I love it. ⁓ But it's not all of Kiera's identity. So if I were to lose work, Kiera and hopefully you can still exist outside of that. ⁓ And then truly having shut off time. A lot of clients when they come on board, I tell them, I'm like, I'm giving you the greatest gift. You're out of work today at 4.30 and I don't want you to talk about work. Close the laptop, walk out and literally leave it at work.   And what's crazy is people don't realize that you can actually get a lot done within your four or five hour, like four or five day a week work week. And to be home with your kids, to be home with your family, to go to the gym, to replenish your bucket that gives out so much every single day ⁓ really is what you actually need to be doing rather than trying to produce more. And it sounds contradictory, but it's true. You will actually produce more and be a better producer and happier business owner if you will do that.   I know that was a long-winded answer, Len, but I really hope that people can see there are two sides of success. The word itself of success has a portion of suck. Like there is a side of business that is really hard that does require that grind and that hard work, but there's also a beautiful side. And I think when people can dance in that, can see that their whole identity is not the practice. It's not all dependent on that and they fill themselves and fuel themselves. Literally, I feel like the burnout can be dissipated very quickly.   If you've been going on it for a long time, it will probably take a little bit longer, but these small, simple steps will make you so much more fulfilled. And honestly, I hope nobody listening to this podcast hit success without fulfillment. I hope all of us commit that while we're giving the great patient care, we're giving back to all these people, we equally get to deserve and we should deserve to have a beautiful life of our own as well.   Speaker 1 (26:39) So nicely said, very eloquent in way you said that as well. last thing I want to cover is, we talked about being overwhelmed. stress is also part of being overwhelmed. very stressed. What are some ways that you think a dentist can reduce the stress on a day-to-day part of his practice? If someone said, hey, I'm so stressed, I don't know what I'm going to do. And you hear it a lot. I I talk to dentists all the time. And one of the common denominators is that they're   You know, when I sold my practice, I was never truly, truly stressed out. The stuff that stressed me out, honestly, was stupid stuff. But since I sold my practice and retired, I don't really have much stress in my life anymore. It's very interesting. But what are some things that dentists could do to reduce those stress they see on a day-to-day basis?   Speaker 2 (27:29) Yes. Okay. And I said, yes, because I'm to go back to the S model. The S model is literally like my stress booster buster for you. Number one, where do you want to go and why? Like figure out you that truly if you don't have a North star, you don't know what you're going for and reassess to make sure that's really where you want to go. So many people put this like, I want to have four practices and I want to have this. And I'm like, why? You got to be able to tell me why I'm making sure it's your dream, not the dream you think you should be living.   That's like number one to get rid of stress, like truly living your dream. And I will tell you, you're allowed to like, it's in pencil, it's not in permanent ink. You can erase it, you can recraft it, you can recreate it. That's going to cut stress. I was chasing after a mountain, I didn't want to climb anymore. And when I realized that, that was a pivot shift. So number one is like, make sure you're actually truly going where you want to go. And that's the you. Earnings like profit, like Len, so much stress comes from not knowing the numbers.   And I know people sometimes want to avoid it. They don't want to look at it. Like I'm just going to go do production. I want to do ethical dentistry and I will tell you both exist. It's not an or like you will you as a human are going to naturally do ethical dentistry. Like you can't go against that. That's who you are at your core. And by knowing the numbers, you're not going to go and overdiagnose like I promise you it will not happen. But knowing the numbers and actually like looking at your cash, what are you spending money on? What do you need to produce to be able to afford the business?   Doctors learn the numbers and they actually use the numbers to make their decisions. Stress dissipates. I have so many doctors that reach out to me because they're cash flow poor and I'm like, you're producing 200,000 a month, how are we broke? ⁓ So actually understanding how to use numbers and not to be used by numbers and knowing how you actually can get money and like what can you live on and understanding tax brackets and savings like that discipline might seem constrictive, but I will tell you it is the most freeing stress free piece that you can have.   And then third, our systems and team. Like I'm going to like just really keep like painting this picture for you. Delegate to your team, use your team, put the systems into place. And we don't go for the whole elephant. We don't do the entire thing in one night shift. What we do is we look at the numbers. Where are numbers low on the KPIs? Let's go fix a system over there. So we fix that part of the leaking bucket. Just that alone, like even myself, I felt it like the hoosh of reducing that stress for you. ⁓ Start with your vision.   know your numbers and then put systems into place and team delegation and elevation ⁓ that will immediately reduce stress. And then like just quick, what is the one or two hot pain points right now causing the bulk of your stress? Let's figure out how we can eliminate those right now. And I want to, everybody always says, Kiera, there's no way like I can't do this. The answer is yes, you can. Yes, you can. And when we get out of this, I can't get that, I can't do this. We actually find the true core of what we can solve. Usually the answer is pretty simple and it's pretty immediate.   if we're willing to just let go and take action. So those would be kind of my like four little steps to reduce stress quickly and easily. And if you can't see it, sometimes having an outside voice and outside perspective, sometimes you're too far in the weeds, that can be very beneficial for you as well to like take you by the hand and say, here's step one, two, three, four, and they're there to guide you as well, rather than you trying to figure it out yourself.   Speaker 1 (30:35) amazing. This is great. ⁓ I want to shift for the final few minutes that we have together. I want to shift to my lightning round Q and a that I like to do with guests. We're going to get through eight to 10 of these. Okay, ready? The rule of thumb for this one, you like long winded answers, which is great. But for this one, it's very, fast. No long, no long winded. We'll never get through this.   Speaker 2 (30:47) So   You got it, Len.   Speaker 1 (30:58) So I opened my app up. First question, what book do you want to go back and reread as it's made a great impact on you the first time you read it?   Speaker 2 (31:07) I would go back and reread Bye, Your Time by Dan Martell. I feel like there's a lot that I could relearn from that where I'm at today.   Speaker 1 (31:14) repeat that one more time.   Speaker 2 (31:17) Yep, buy back your time by Daniel.   Speaker 1 (31:19) Buy back your time. I'm just writing it down. All right. Who has been your greatest inspiration?   Speaker 2 (31:25) Gosh Tony Robbins hands down. I love Tony so much. I look up to him a lot. I've been in his Lions group ⁓ the reason I look up to him is because He said one time the Tony you see in front of you is the Tony I created it's not from my parents It's not from business. It's not from anybody else It's who I want to be and who I esteem to be and he said life is always happening for you and not to you and those two pieces have Resonated with me so much in my life ⁓ truly one of the like   biggest, greatest mentors and I've been really blessed and lucky to have him directly mentor me, which have truly changed the trajectory of my course, of my life as well.   Speaker 1 (32:04) Awesome, amazing. ⁓ If you could take a class to learn anything, what would it be on?   Speaker 2 (32:10) marketing. Len, hate marketing. Call my Achilles heel. I learned so much and I think I know more. But man, if I could like understand it on a really high level easily all day every day and I take a lot of them. But man, one like magic one that would teach me everything. Yeah, it'd be amazing.   Speaker 1 (32:26) Amazing. Do you believe there is some sort of pattern or formula to becoming successful?   Speaker 2 (32:33) Yes, I do. It sounds like cliche. I didn't like, I think the yes model came from what I believe success is like you having a vision, looking at your numbers and then putting systems into play and using your team ⁓ and surrounding your yourself with people that are living and doing the life you want. I really do believe we become like the people we surround ourselves what we listen to. So that's what I would say is the path to success.   Speaker 1 (33:01) Amazing too. Has anyone in your network other than Tony Robbins, has anyone in your network been important in your journey or to your journey?   Speaker 2 (33:09) Absolutely. There's a lot of people. think my husband, that's a huge support for me. He believes in me, even though maybe he shouldn't believe in me, but having that rock. And then also my team, truly, I look at all the variations of Dental A Team and where I've gone as me as a person, they've evolved me as a human and they've also evolved our company and the good and the bad that have gone through.   They have truly shaped me, every single one of them, and I'm very, very grateful for the trust they put in me to create what we've built.   Speaker 1 (33:42) amazing. How do you develop how have you developed key partnerships?   Speaker 2 (33:47) Ah, that's fun. You go to events, you talk to people, you look to see how can you add value to their world, to their life. And I think partnerships, partnerships to me, I don't try to figure out like how to do something. I look to see like, who do I know that knows how to do this? That's how I use partnerships in life and vice versa. Like bring more to the table than you take from people. But I look at people have just like, what's their secret sauce? How can I like, like connect them to other people? To me, it's a fun connect the dots of just getting great people together. That's how I believe that like.   To me, that's how all boats rise is through partnerships like hands down. One of the best things was networking and meeting people. You will learn more from the minds of men than you will be able to like mine out of this world. Like there is more gold there than anywhere else in this world.   Speaker 1 (34:32) Got it. What has been your most satisfying moment in business?   Speaker 2 (34:39) Most satisfying moment? There have been a lot. I think recently my most satisfying moment was when I wanted to give up and I really was so burnt out and I was exhausted and I was tired and I hit that breaking point again in my life. And for the first time in my entire career, I took an entire month off and I reset and it was the most scaring. There was a lot of really bad backlash that came from it.   But me as a human, re-centered, refocused, re-prioritized. And I think that that was one of the most satisfying moments to realize, at the end of the day, CEOs and business owners have to show up for themselves first to be able to give to their entire team. And I'd never, ever, ever, ever done that. So like me personally, that was one of them. But man, like the hundreds and thousands of clients lives, Glenn, you and I both know, I think as consultants, when you hear people's lives changing,   like clients who are broke and literally had no money and now they're buying their kids their dream lives, that to me will always be the clincher of everything but like beautiful and why I show up every single day to do it. So there's a personal and a professional win that was like just super satisfying.   Speaker 1 (35:47) That's really great. All right, three questions left. Let's get through these quickly. What deserves all your attention but seldom gets it?   Speaker 2 (35:57) I would say probably my body like working out.   Speaker 1 (36:00) Okay, what three adjectives describe your strengths?   Speaker 2 (36:06) Adjectives. ⁓ I would say grit. would say fun. And I would say passion.   Speaker 1 (36:16) Great answers. Last question I ask is to everybody. So it is one subscription, either business or personal, so something you pay for either monthly or annually, that you simply cannot live without.   Speaker 2 (36:33) ⁓ Len.   I would say I can't live without, honestly, boomerang. That sounds so ridiculous. I would not be able to follow up with all the millions of things that I do day in and day out without boomerang as a person, like professional. Like I would pay for that all day every day. ⁓   Speaker 1 (36:53) I haven't heard that one before, that's a good one. you go. ⁓ So Kiera, how can people learn more about how you can help them if they want to learn more about your consulting agency? What's the best way for them to reach out and find out more?   Speaker 2 (37:03) Yeah, thank you so much Len. Best way is listen to the podcast, the Dental A Team podcast. Reach out on our website, TheDentalATeam.com. You can book a call with us or you can always reach out. You can text us directly, 775-243-5100. Like we will get back to you. I'm happy to share any tips, any insights. Find us on Instagram, Dental A Team. Truly, we try to be just like you are Len, available in all aspects and just really, really grateful for this opportunity today.   Speaker 1 (37:30) Well, this was great. Thank you so much for ⁓ spending 30 plus minutes with me, really educating the audience on things you're passionate about. And just like I did on yours, you can see the passion when you talk, you can see the passion in how you answer the questions. So I truly appreciate you kind of giving it all to us. So thank you again for being part of the Raving Patients podcast. ⁓ Guys, if you like the episode, please like us, please review us. If you think you or yourself or one of your colleagues can use what the Dental A Team can do for your practice, please reach out.   let them know you heard about them through the podcast that I just did with Kiera. ⁓ And as I end ⁓ every single one of my episodes, remember your reputation matters until the next episode. Thank you so much for joining me and we'll talk to everyone soon.  

Thank goodness that Dr. Jones is back in town! After 47 years in dentistry, Dr. Kuba and Bethany have burning questions for him, so Bethany traps him in the studio to record. In this episode, he answers questions like, “With four kids and twelve grandkids, would you recommend dentistry to any of your kids/grandkids?, “For new owners, what do you think is the wisest investment?,” and “Are you a member of organized dentistry, why or why not?”. He tackles these questions and more. Listen closely to forty-seven years of wisdom! Previous Episodes Worth Revisiting: Quality Referral Processes for Premium Patient CareDr. Jones Discusses Building the Practice You Envision 2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

In this episode of The Beacon Way Podcast, host Adrienne Wilkerson sits down with Dr. Monica Estes, a Navy veteran, endodontist, and founder of a rapidly growing dental group with three South Carolina locations.Dr. Monica shares her journey from dental school to military service to launching a practice straight out of residency—an uncommon but intentional leap. Together, they unpack the mindset shifts required to grow from solo practitioner to multi-location leader, the business skills dental school doesn't teach you, and how to build a practice that's both clinically excellent and scalable.If you're a dentist, specialist, or healthcare entrepreneur looking to grow your practice without losing your passion, this episode is for you.

Ready to buy a dental practice? Dental Unscripted takes you behind the LOI curtain! Mike Dinsio, Paula Quinn, along with Phil Hoover of Western Practice Sales explore the good bad and ugly when buyers offer an LOI agreement to sellers. They break down the reality check that follows after. Phil shares how brokers manage seller's expectations, while Paula Quinn reflects on the buyer's apprehensions. Get tips on good faith deals, how buyer's are vetted brokers, and how to avoid LOI pitfalls. A must for an dentists interested in getting into practice ownership via an acquisition! Review us

Beyond the Basics: Rethinking OSHA Training in the Modern Dental PracticeBy Andreea Catana, RDH, CDA, Az EFDA RF, CRFDA, CDIPC, MPHOriginal article published on Today's RDH: https://www.todaysrdh.com/beyond-the-basics-rethinking-osha-training-in-the-modern-dental-practice/Need CE? Start earning CE credits today at https://rdh.tv/ce Get daily dental hygiene articles at https://www.todaysrdh.com Follow Today's RDH on Facebook: https://www.facebook.com/TodaysRDH/Follow Kara RDH on Facebook: https://www.facebook.com/DentalHygieneKaraRDH/Follow Kara RDH on Instagram: https://www.instagram.com/kara_rdh/

LOIs decoded on Dental Unscripted! Join Mike Dinsio, Paula Quinn, and practice broker Phil Hoover as they tackle the make-or-break moments once an LOI is submitted for a dental practice acquisition. Paula recounts how as a buyer her fears were real! On the flip side Phil's broker experience reflects on how he prepares a seller for what's coming after the LOI is submitted. This episode unpacks what drives a smooth transition. Learn key tips buyers must take, focusing on the dentistry, and spotting red flags early avoiding dragging out the process. Navigate the LOI and dental acquisitions with confidence after watching this episode. Review us

Happy Halloween from The Team Training Institute! In this special Halloween episode, Wendy and Dr. John are sitting down to share some of the scariest things they've seen in dental practices throughout their careers. From insurance mishandling to embezzlement to marketing disasters, you'll hear about some of the most embarrassing and damaging things dentists and teams have dealt with.  Let this episode be a cautionary tale of what to avoid as you're running your business. And from all of us at The Team Training Institute, we hope you have a fun and safe Halloween!

What dental buyers valued in a practice a decade ago isn't the same as what they prioritize today. Buyers are diving deeper into the due diligence process, have different desires surrounding location preferences, real estate purchase options, and practice data, among other things. NDP Practice Listings Manager Kathy Whiting shares her experience, illustrating how buyers' preferences have shifted throughout the years. The key message for selling doctors: As buyer priorities evolve, sellers who adapt can showcase their practice in a way that stands out to the right buyers.

Dr. Kuba is back in the studio today and is putting Bethany on the spot. While she appreciated the advice from the previous episode, she felt like the examples were missing. What rumor mill? And was the advice actually implementable? She and Bethany discuss specific instances where team members bring the drama. They also discuss if the advice is actionable.  2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

The Bulletproof Dental Podcast Episode 410 HOSTS: Dr. Craig Spodak GUEST: Dave Monahan DESCRIPTION In this episode, Craig and Dave Monahan discuss the evolution of Clerri, a dental membership platform, and its impact on patient engagement and practice management. Dave shares his journey from technology to dentistry, emphasizing the importance of understanding patient psychology and the benefits of membership plans. They explore the challenges of managing membership plans independently, the integration of technology in dental practices, and the future of AI in optimizing dental coverage. The conversation highlights the significance of patient retention and engagement, especially in navigating insurance complexities. TAKEAWAYS Clerri aims to improve the lives of dentists through innovative solutions. Dave's background in technology provides valuable insights into the dental industry. Understanding patient psychology is crucial for dental practices. Membership plans significantly increase patient visits and acceptance of procedures. Cash patients visit dental practices less frequently than membership patients. Automating membership management can save time and reduce errors. Integration with practice management systems enhances efficiency. AI can help optimize dental coverage and PPO management. Patient engagement is key to retention and practice growth. Offering membership plans can help practices navigate insurance challenges. CHAPTERS 00:00 Introduction to Clerri and Dave Monahan 02:46 Dave's Journey: From Technology to Dentistry 05:51 Understanding Patient Psychology in Dentistry 08:44 The Impact of Membership Plans on Patient Behavior 11:26 Challenges of Managing Membership Plans Independently 14:26 Integration and Automation in Dental Practices 17:24 Future Innovations and AI in Dental Memberships 20:37 Navigating Insurance and Membership Plans 23:30 The Importance of Patient Engagement and Retention 26:17 Final Thoughts and Special Offers from Clerri REFERENCES Clerri Bulletproof Summit Bulletproof Mastermind  

In this episode of The Art of Dental Finance and Management, Art Wiederman, CPA, speaks with Matthew Nelson, a Practice Management Analyst at the California Dental Association. They engage in an insightful discussion about key performance indicators (KPIs) in the dental industry. Drawing on his extensive experience in supporting the growth of dental practices, Matthew outlines the critical metrics and KPIs that dental teams should consistently monitor. He emphasizes a common mistake made by dental professionals: attempting to track too many or too few metrics.Art and Matthew also explore strategies for optimizing scheduling and improving case acceptance rates. They stress the importance of consistent team communication and standardized terminology to build patient trust and enhance treatment acceptance. The episode addresses methods for managing no-shows and cancellations, examines the negative impact of low collections on practice sustainability, and outlines best practices for improving revenue collection.Finally, the episode concludes with a thorough analysis of overhead costs, including team compensation, supplies, laboratory fees, and marketing expenses, highlighting the necessity of regularly monitoring these expenditures.Together, Matt and Art provide actionable recommendations to help dentists improve their production, collections, and overall profitability.

Would you ever build your dental practice on 75-year-old technology? In this episode, host Jordin McEntire talks with Richard Del Monte, Partner Advisor at Allworth Financial, about why most financial strategies haven't kept up with today's economy. Richard shares how outdated investing models leave money on the table and what high-earning dental practice owners can do differently. From understanding the limits of traditional portfolios to exploring smarter ways to reduce taxes and build real wealth, this conversation reveals what it means to create lasting financial freedom beyond the 60/40 mindset.

Feeling trapped on the dental treadmill? That plateau between $1-2 million in practice revenue isn't just common—it's a critical crossroads in your ownership journey.Dental practice owners typically hit this wall after establishing their core team (usually two hygienists, two assistants, and two front desk staff), then find themselves unable to push beyond despite working harder clinically. The fundamental problem isn't your clinical skills or work ethic—it's that you've reached the ceiling of what one dentist can physically produce while simultaneously trying to run a business.I experienced this firsthand when my practice hit $1.8 million back in 2015. Despite efficient systems and block scheduling, growth seemed impossible without clinical burnout. I was constantly trying to squeeze in one more same-day patient while lacking the energy to handle the essential business responsibilities. The breakthrough came when I realized that most dentists don't actually own a business—they have a really good job. A true business continues generating revenue when you're not physically present, while most dental practices stop producing the moment the owner stops performing dentistry.Breaking through requires four transformative mindset shifts: transitioning from dentist to owner, building a leadership team, systematizing operations, and developing problem-solvers within your team. By implementing these changes, I was able to bring on my first associate, reduce my clinical schedule, and unlock unprecedented freedom—taking 18 weeks off last year while my practice continued thriving.The path beyond $2 million isn't about working harder; it's about working differently. Ready to stop being trapped by your practice and start enjoying the freedom of true practice ownership? Visit dentalpracticeheroes.com to schedule a strategy call and discover how our coaching can help you build the systems and leadership that create both profitability and freedom.Join Etch, Steve, Henry, and 14 other growth minded practice owners at this exclusive beachfront masterminding opportunity November 7 and 8 in Destin Florida. Apply by setting up a strategy call HERE Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

Some practices are plagued with rumor mill problems while other practices are lucky enough to only have to deal with gossip girls on occasion. Either way, an active rumor mill can wreak havoc on a time. It can be a major determining factor in employee retention. It can diminish the efficiency of team members, thus impacting the productivity of the office. It can also lead to explosive meetings or events. Addressing gossip problems on your team take swift action. Listen to Bethany give key tips for addressing rumor mill problems. 2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

In this episode of The Lifestyle Practice Podcast, Dr. Derek Williams breaks down exactly how he sold his dental practice without a broker—what he did, why he did it, and what he'd change. Derek covers building a bank-ready prospectus (financials, KPIs, payer mix), where and how he marketed the listing (FB groups, classifieds, ADA Marketplace), keeping anonymity (NDAs, separate email), and running negotiations when you're representing yourself. He also compares private-dentist buyers vs. DSOs, talks timing (why not being in a rush matters), transition terms, real estate flexibility, and the role of a flat-fee attorney. Whether you're considering a DIY sale or debating a broker, you'll leave with a clear framework and practical next steps. Connect with us: • Learn more about 1-on-1 coaching • Get access to TLP Academy • Suscribe to The Lifestyle Practice Podcast • Email Derek at derek@thelifestylepractice.com • Email Matt at matt@thelifestylepractice.com • Email Steve at steve@thelifestylepractice.com

Ash welcomes another guest from the Southwest Dental Conference, Cindy Lozano from Nomad Mobile Dental Specialist. They talk about how general dental practices can keep more specialty work—and the related revenue—in-house by partnering with Nomad. Cindy shares how their model provides mobile specialists such as endodontists, periodontists, and oral surgeons directly to general dental offices. This arrangement allows general dentists to avoid referring patients out, while Nomad handles all clinical aspects and support, bringing everything needed except the dental chair and sterilization area.The discussion covers practical points like insurance liability, operational flexibility, and implementation steps. Cindy highlights the partnership-based approach, customizable scheduling, and support with everything from training to specialty insurance verification. Real-world examples illustrate significant revenue growth for practices utilizing the Nomad model, and Cindy explains how offices can get started, emphasizing how easy integration can unlock previously unrecognized potential for specialty production within general practices.You can find out more by visiting: https://www.nomaddentalspecialists.com/Key Topics DiscussedNomad Mobile Dental Specialist's mobile partnership model for general dental practicesKeeping specialty work and revenue in-houseServices provided by Nomad, including specialists, assistants, and equipmentPractice requirements and logistical considerationsInsurance and malpractice coverage detailsPayment structure and tax setup (W9/1099)Flexible scheduling based on practice needsResults and revenue improvement examplesImplementation timeline and onboarding stepsHow to contact Nomad for more information

What if the hardest part of scaling your dental practice wasn't growth itself, but leading the people who make it possible? In this episode, Emmet Scott sits down with Dr. Laxmi Reddy and Dr. Vaibhav Rai, owners of Smile Loft Dental. From starting with one practice to now running ten, with 15 associates and 130 team members, they share the lessons that reshaped how they lead. You'll hear how slowing down to listen changed everything, why culture became their foundation, and what it takes to balance leadership and growth.

Get a free audit of your indemnity cover here >>> https://quote.allmedpro.co.uk/dental-indemnity-2025-new-proposal-dwi/———————————————————————Collect unlimited free verifiable CPD for UK Dentists here >>> ———————————————————————Want a structure that protects your personal assets, trims your tax bill, and makes selling your practice smoother? We sit down with specialist dental solicitor Ray Goodman to translate legal jargon into practical choices for dentists—when to stay as a sole trader, when a limited company pays off, how partnerships really work, and why “expense sharing” can quietly turn into a partnership with joint and several liability. If you've ever wondered whether dividends beat salary, who can be a director or shareholder, or how to keep decision‑making fair between owners, this conversation gives you the playbook.We pull apart the mechanics of limited companies—the corporate veil, director duties, and the underrated advantage of flexible ownership that can include non‑DCP shareholders provided you meet the director rule. We compare this with partnerships, highlighting the risk of being chased for your partner's debts and the absolute need for watertight agreements covering drawings, profit splits, deadlocks, and exits. We also examine expense sharing arrangements and explain why, if money is pooled with a view to profit, the law likely treats that as a partnership regardless of the label.Thinking about incorporating an NHS contract? Ray outlines the real pathway: local area team discretion, novation agreements, and the welcome shift in guidance around personal guarantees and time‑limited obligations. We also tackle UDA value conditions that can attach to incorporation and show how to weigh the tax benefits against possible rate reductions. Rounding it out, we look at LLPs, when they make sense, and why many dental accountants still favour limited companies for scalability and sale readiness.———————————————————————Disclaimer: All content on this channel is for education purposes only and does not constitute an investment recommendation or individual financial advice. For that, you should speak to a regulated, independent professional. The value of investments and the income from them can go down as well as up, so you may get back less than you invest. The views expressed on this channel may no longer be current. The information provided is not a personal recommendation for any particular investment. Tax treatment depends on individual circumstances and all tax rules may change in the future. If you are unsure about the suitability of an investment, you should speak to a regulated, independent professional. Investment figures quoted refer to simulated past performance and that past performance is not a reliable indicator of future results/performance.Send us a text

AI isn't just coming—it's already answering your phones. Richard Low sits down with Mango Voice's Richard May to uncover how practices are using AI to transcribe, summarize, and even respond to patient calls. From never missing a lead to smarter call audits, this episode reveals the AI tools changing the dental front desk forever.

Dr. Kuba and Bethany discuss a gut wrenching issue today – when to fire patients, how to fire patients, and everything else related to this topic. They reflect back on a recent episode where Dr. Jones described an unruly patient. Together, they discuss the pros and cons of firing a patient as well as the underlying question of “How do you know when it is the right time to fire a patient?” It is a difficult subject that plagues practice owners from time to time, so tune in to hear tips and points to consider before you decide to fire a patient from your practice. Previous Episodes Worth Revisiting: Dr. Jones Divulges His Worst Moments as a Practice OwnerHow to Respond to Angry and Unhappy Patients 2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

What if your biggest growth opportunity is hiding in the patients you've already seen? Learn how tracking retention and reactivating overdue patients can double hygiene flow and unlock real expansion. 

Are you ready to take the mystery out of medical credentialing in your dental practice? In this episode of Growing Your Dental Business, host Jacquelyn Hurley welcomes Dondra Edwards, founder of Transition Acceleration Group, to break down the credentialing process and why it's the key to unlocking successful medical billing.With over 15 years in the healthcare industry, Dondra has helped dental and medical providers nationwide navigate provider enrollment, payer applications, and compliance standards. She specializes in helping dentists get credentialed to bill medical insurance - a crucial step that too many practices overlook.In this episode, you'll learn:The key differences between dental and medical credentialing - and why it matters. Which payors are most challenging, and how to navigate them The #1 factor that makes a dentist successful with medical billingWhy credentialing errors are a top reason for claim denials - and how to avoid themDondra also shares actionable insights for dentists who want to expand patient care, reduce out-of-pocket costs for patients, and open the door to a new revenue stream through medical billing.Credentialing is the foundation of clean claims and successful medical billing. Without it, even the best billing team can't get you paid.If you're ready to simplify your medical credentialing and start submitting clean medical claims:Connect with Dondra at moreinfo@transitionag.com to discuss your credentialing needs. Partner with eAssist Dental Solutions to ensure your dental and medical billing workflows are seamless, compliant, and revenue-focused.

What if a gas station could teach you how to transform your dental practice from "just another option" into the premium destination patients actively choose? In this episode, TBone breaks down how Buc-ee's built a $500M empire by taking a commodity business and creating an unmatched experience - and shows you exactly how to apply their strategies to your practice.

Most dentists grind themselves into the ground, believing freedom only comes after a big sale. After scaling a $6 million practice, selling to a DSO, and nearly torching his relationships in the process, Dr. Paul Etchison discovered that real freedom isn't about early retirement. Now the bestselling author of Dental Practice Heroes, a coach, and a podcast host, he shows how any dentist—whether solo or scaling—can build a business that thrives without their constant presence. If you like this episode, here are more episodes we think you'll enjoy: Ep #554 – From Clinician to Executive: The Playbook for Scaling Dental Practices - Emmet Scott Ep #549 - Lessons on Ownership, Mindset & Money For Practice Owners and New Dental Grads – Mike Abernathy Check out the show notes for more information! P.S. Whenever you're ready, here are some other ways I can help fast track you to your Freedom goal (you're closer than you think): 1. Schedule a Call with My Team: If you'd like to replace your active practice income with passive investment income within 2-3 years, and you have at least 1M in available capital (can include residential/practice equity or practice sale), then schedule a call with my team. If it looks like there is a mutual fit, you'll have the opportunity to attend one of our upcoming member events as a guest. 2. Get Your Dentist Retirement Survival Guide: The winds of economic change are here, and now is the time to move to higher ground. This guide gives you the steps to protect your retirement, your family, and your peace of mind. Get the 25-point checklist here. 3. Get Your Free Retirement Scorecard: Benchmark your retirement and wealth-building against hundreds of other practice professionals, and get personalized feedback on your biggest opportunities and leverage points. Click here to take the 3 minute assessment and get your scorecard.

What if one tweak in treatment consultations increased case acceptance 30%? In this episode, Kendall sits down with Patrick Johnson, Head of Customer Experience at Rilla, to unpack the hidden moments that decide whether patients say yes to treatment. Patrick shares how one dental group saw treatment acceptance increase 48% in just three months, why many treatment coordinators don't ask for the close, and how AI coaching exposes patterns like doctors downselling or coordinators doing 75% of the talking. Think of it as game tape for your dental team—every conversation gets sharper, and more patients commit to treatment.  

The Best Dental Marketing Podcast, powered by Dentainment, delivers cutting-edge strategies to help dental practices attract more new patients and grow in today's competitive digital landscape. In this episode, we explore the critical importance of having a high-quality before and after Smile Gallery page on a Dental Website, emphasizing that authentic, well-presented patient images are essential to attracting cosmetic dentistry patients and boosting conversions. We provide actionable recommendations, such as featuring the Smile Gallery prominently in the website's navigation and presenting the images in groups of four to ensure Dental Practices leverage their best case results for Marketing success.

In this episode, host Patrick Chavoustie is joined by Brenda McNulty from DSO FACTS who shares her 30+ years of experience helping dental practices streamline systems, hold teams accountable, and reduce stress. We explore the biggest challenges dental practice owners face and how to tackle them effectively.Here's what they cover:– Brenda McNulty's Journey in Dentistry & Leadership– Top Challenges Dental Practices Face Today– Implementing Systems That Actually Work– Holding Your Dental Team Accountable Without Conflict– Hiring for Culture & Mission Alignment– Leadership Lessons to Strengthen Your Practice ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick's LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/

On today's episode, Dr. Mark Costes is back for Part 2 of his powerful presentation from the Dental Success Summit, where he dives even deeper into the most pressing challenges facing dental practice owners today—and what to do about them. Mark unpacks the real impact of the shrinking dental workforce, the hygiene “situationship,” and how to turn non-producers into high-performing team members by aligning compensation with measurable KPIs.   He also explores the nuances of PPO participation, helping listeners understand how to evaluate profitability per procedure, plan, and provider. With a strong emphasis on leadership, culture, and infrastructure, this session is packed with pragmatic insights to help you scale smarter, retain top talent, and reclaim control in a rapidly evolving industry. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

The Best Dental Marketing Podcast, powered by Dentainment, delivers cutting-edge strategies to help dental practices attract more new patients and grow in today's competitive digital landscape. In this episode, we learn about the importance of adding a phone number field to Dental Practice contact forms, as many submissions only include email which can lead to communication difficulties when emails go unanswered or get marked as spam. We also offer tips such as setting reminders to regularly test contact form submissions by sending a test message and confirming with front desk team members that it was received, since many website forms get filtered to spam folders or stop working due to technical issues, leading to missed opportunities with potential New Patients.

On today's episode, we bring you Part 1 of Dr. Mark Costes' main stage keynote from the Dental Success Summit, where he sets the stage for what it truly takes to thrive in modern dentistry. With trademark honesty and humor, Mark shares his own failures, the lessons they taught him, and why making clinical dentistry optional should be every practice owner's north star.  He introduces foundational concepts like the Four Futures, the Elite Practice Blueprint, and the critical importance of building strong infrastructure before scaling. From workforce challenges and hygiene shortages to PPO frustrations and burnout, Mark breaks down why the most successful dentists don't just work harder—they work smarter, with clarity, intention, and community. This is the mindset reset that every dental entrepreneur needs. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dr. Kuba and Bethany revisit culture but in a slightly different way today. They look at the personalities that impact the culture the most. In other words, they discuss the most influential personalities on the team (sanguine and cholerics). If your culture seems slightly “off,” or recently went through a dramatic turn of events, it is worth your time to consider the impact of the most dynamic people on your team. They have the ability to very easily sway your team in one direction or the other. So, it is prudent to consider their impact on your team! Previous Episodes Worth Revisiting: Personalities on ParadePatient Personalities on Parade ⭐2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

Emmet shares the frameworks that have helped over 460 dental organizations scale, representing $3 billion in revenue and 1,700 locations. From understanding the profitability cycle to avoiding the trap of “red car, blue truck, yellow motorcycle” distraction, he outlines the path from clinician to entrepreneur to executive. This is a roadmap for anyone ready to build a business that funds freedom—without chaining themselves to the chair. If you like this episode, here are more episodes we think you'll enjoy: Ep #553 – How to Invest or Participate in Franchise Businesses – Jon Ostenson Ep #526 - Dental Practice Transitions – DSO Trends, Seller Options and Best Practices – Brannon Moncrief Check out the show notes for more information! P.S. Whenever you're ready, here are some other ways I can help fast track you to your Freedom goal (you're closer than you think): 1. Schedule a Call with My Team: If you'd like to replace your active practice income with passive investment income within 2-3 years, and you have at least 1M in available capital (can include residential/practice equity or practice sale), then schedule a call with my team. If it looks like there is a mutual fit, you'll have the opportunity to attend one of our upcoming member events as a guest. 2. Get Your Dentist Retirement Survival Guide: The winds of economic change are here, and now is the time to move to higher ground. This guide gives you the steps to protect your retirement, your family, and your peace of mind. Get the 25-point checklist here. 3. Get Your Free Retirement Scorecard: Benchmark your retirement and wealth-building against hundreds of other practice professionals, and get personalized feedback on your biggest opportunities and leverage points. Click here to take the 3 minute assessment and get your scorecard.

If your practice runs only when you're watching every corner, you don't have a business—you have a job with extra stress. In this episode, I sit down with Kiera Dent of Dental A-Team to break down the CEO mindset so you can step out of micromanagement, build a self-managing team, and get your time—and sanity—back. I've lived both sides: the dentist who does everything and the CEO who trusts systems and people. Kiera and I dig into the exact levers that turn chaos into consistency: vision, numbers, and simple systems your team can actually follow. We also talk honestly about burnout, identity, and why delegation (done right) becomes your most profitable “procedure.” What You'll Learn in This Episode The CEO Mindset: Why your role is vision, culture, and execution—not every task on the floor. The “YES” Model: You/vision → Earnings & profitability → Systems & team development. Chaos Killers: Tighten handoffs, morning huddles, block scheduling, and role clarity to stop daily fires. Delegation that Sticks: Empower + hold accountable so responsibility never boomerangs back to you. Burnout Antidotes: Detach identity from output, build recovery time, and lead with numbers, not guesswork. Stress Reducers: Align goals with your actual life, master cash flow, fix one KPI/system at a time. — Key Takeaways  00:40 Introduction and Event Announcement 01:50 Understanding the CEO Mindset in Dentistry 03:35 Systematizing Practices for Growth 05:30 Overcoming Micromanagement 08:44 Identifying Chaos Creators in Dental Practices 12:46 The Role of a CEO Dentist 17:25 The Importance of Delegation 22:58 Mindset Traps and Overwhelm in Dentistry 29:14 Reducing Daily Stress in Dental Practices 33:54 Lightning Round Q&A 40:08 Conclusion and Call to Action — Connect with Kiera Want Kiera's help turning your practice into a self-managing, growth-ready business? Here's where to reach her: Website / Consulting: https://www.thedentalateam.com/ — book a call and explore services Podcast: Dental A Team Podcast (practical, team-centric systems every week) Text Kiera's Team: 775-243-5100 Instagram: @dentalateam for tips, playbooks, and event updates Tell her you heard her on The Raving Patients—she'll know exactly what you're after. — Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com. This podcast is sponsored by Dental Intelligence. Learn more here. This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here. Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

The Bulletproof Dental Podcast Episode 408 HOSTS: Dr. Peter Boulden and Dr. Craig Spodak DESCRIPTION Join Craig and Pete as they discuss the common struggle of dental professionals feeling they lack time. They explore the paradox of wanting to grow their practices while also seeking more freedom and time for personal life. The discussion delves into the importance of delegation, training associates, and the emotional aspects of time and money. They emphasize the need for first principles thinking to identify true goals and the role of partnerships in achieving growth.  TAKEAWAYS Many dentists feel they lack time but seek freedom. The pursuit of money often masks the desire for time. Scaling a dental practice requires effective delegation. Training associates is crucial for business growth. Time and money are emotional concepts, not just physical. First principles thinking helps clarify true goals. Partnerships can enhance business growth and personal satisfaction. The diminishing pie theory can trap dentists in their practices. Personal reflection is essential for understanding one's goals. Finding clarity in what you want is key to happiness. CHAPTERS 00:00 The Time Dilemma in Dentistry 02:54 The Pursuit of Freedom Over Money 05:44 Scaling Challenges in Dental Practices 08:38 The Importance of Delegation 11:38 Training and Developing Associates 14:22 The Emotional Aspect of Time and Money 17:20 First Principles Thinking in Dentistry 20:09 The Role of Partnerships in Growth 23:20 The Dangers of the Diminishing Pie Theory 26:05 Finding Clarity in Your Goals 29:00 The Importance of Personal Reflection 31:59 The Balance of Wealth and Happiness  

Change is never easy, but every bold decision shapes the story of your entrepreneurial journey—just ask Dr. Jessica Pushee, who returns to share the honest highs and lows of her first year running a dental practice in Foxboro, Massachusetts. From the start, Dr. Pushee made gutsy moves, including staying out of network with a major insurance company, Delta Dental. She pulls back the curtain on how these choices have both tested her resolve and ultimately benefited her business, underscoring the delicate art of balancing uncompromising care with savvy operations.In this candid interview, Dr. Pushee opens up about her transformation from a hands-on micromanager to an empowering leader committed to supporting her team. She recounts pivotal learning moments, like the fallout from missed consent forms, that sparked essential changes in her workflow and culture. You'll also hear her best and worst ideas for patient acquisition, from the surprisingly powerful impact of cozy office details to the hard lessons learned from ineffective advertising spends. Dr. Pushee's reflections culminate in her top advice for practice owners: focus less on obsessing over numbers and more on nurturing your team, because happy staff means happier patients (and sustainable growth.)What You'll Learn in This Episode:The real effects of opting out of insurance networks on a new dental practiceHow owning mistakes can lead to better systems and a stronger team cultureStrategies for delegating effectively and letting your staff grow from experiencePractical tips for creating a welcoming environment that delights patientsWhich marketing experiments failed and what consistently drives new referralsWhy investing in your team's needs pays off in patient satisfaction and retentionThe benefits of shifting from financial obsession to purposeful leadershipHit play now to discover Dr. Pushee's hard-won wisdom on building a practice (and a culture) that truly lasts.‍Sponsors:‍Net32: Founded by a dentist, for dentists. Net32 is the leading online marketplace for dental supplies, helping dental and medical professionals save on high-quality products for over 25 years. Start saving today at: net32.com/dentalmarketerGuest: Dr. Jessica PusheePractice Name: Charm DentalCheck out Jessica's Media:‍Website: dentistinfoxboro.comInstagram: instagram.com/charmdentalmaFacebook: facebook.com/profile.php?id=61560009046083‍Host: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍Join this podcast's Facebook Group: The Dental Marketer Society‍Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!

In this milestone episode, we invited dental practice owners from across our community to join us live and share what has been most impactful for their practice growth. You'll hear from dentists with a wide variety of practices as they share what has made the biggest difference for them. In this episode, we talked about everything from profitability to teamwork to comprehensive preventative care. Don't miss this packed episode. Thank you to everyone who was a part of this live recording, we're SO honored to have hosted The Double Your Production Podcast for 150 episodes. Thanks for tuning in, we're looking forward to many more episodes!

Dr. Kuba and Bethany dig in to an all-important topic – patient communication. In this episode, Dr. Kuba shares a recent restaurant experience and how the communication was off throughout the entire meal. Ultimately, she felt like she was treated like she was an idiot. She began to wonder how often patients feel like idiots in our office. She and Bethany discuss the value of good listening to ensure that smooth and respectful communication can occur. 

The Best Dental Marketing Podcast, powered by Dentainment, delivers cutting-edge strategies to help dental practices attract more new patients and grow in today's competitive digital landscape. In this episode, we learn why choosing a strategic domain name is one of the most important steps for Dental Practices to achieve strong SEO, better patient recall, and long-term brand value. We hear how avoiding mistakes like using personal names, hyphens, or non-.com domains—and instead selecting descriptive, location-based, or service-oriented names—can boost marketing ROI, Practice valuation, and overall online success.

In this episode of The Level Up Podcast w/ Paul Alex, we sit down with Dr. Alex Planes—an inspiring entrepreneur who turned humble beginnings and massive adversity into a thriving multi–eight-figure dental empire. From moving to the Dominican Republic at 21 with no clear path, to battling financial stress, rejection, and even discrimination, Dr. Planes never let setbacks define him. Instead, he built a blueprint for growth—scaling practices from $300K to $2.5M in record time. You'll hear how Alex: Used vision boards, mindset, and resilience to overcome self-doubt and tough circumstances. Invested in professional development and team training to multiply revenue tenfold. Applied marketing strategies—direct mail, SEO, and social media—to drive massive patient growth. Transitioned from dentist to consultant, helping others build their own dental empires. Whether you're a dentist, entrepreneur, or simply chasing growth in your own life, this conversation is packed with lessons on faith, focus, and execution.

Does billing in our practice feel like pulling teeth?!  For most practices, it's the #1 source of lost revenue and endless headaches. In this episode, we break down the hidden billing mistakes that leak profits from your pocket.  We reveal how to take control of your insurance verification, claim denials, and coding systems.Discover practical strategies to:Eliminate costly billing errorsStreamline insurance verificationPrevent claim denials before they happenUnlock faster payments and stronger cash flowIf your dental practice is tired of chasing payments, this episode will show you how to protect your bottom line and finally get paid what you deserve.Review us

The Bulletproof Dental Podcast Episode 407 HOSTS: Dr. Peter Boulden and Dr. Craig Spodak DESCRIPTION In this episode of the Bulletproof Dental Practice Podcast,  Craig and Peter celebrate Craig's birthday while delving into the importance of team dynamics and relationships in the dental business. They discuss the common misconceptions about needing the right team to succeed and emphasize that great people are created through effective leadership. The conversation explores the challenges of managing a dental practice, the significance of time and freedom, and the realities of selling a practice to a DSO. They provide pragmatic steps for overwhelmed dentists looking to improve their business and work-life balance.  TAKEAWAYS The importance of celebrating milestones in life and business. Great people in business are created, not just found. Building strong relationships is key to business success. Leadership growth is crucial for organizational success. Managing the urgent versus the quiet important tasks is essential. More money does not equate to more freedom. Understanding the value of time is critical for dentists. The DSO model can be misleading for practice owners. Creating a business that works for you is vital for long-term success. Pragmatic steps can help overwhelmed dentists regain control of their practices. Maximizing productivity can be achieved with a three-day work week. Clarity in goals is essential for success. Reverse engineering helps in creating actionable plans. Effective communication aligns the team with the vision. Delegation empowers team members and fosters growth. Dentists need to adopt a business mindset for freedom. Clarity reduces confusion and enhances team performance. Your dental license is a valuable asset for business. CHAPTERS 00:00 Celebrating Milestones: Craig's Birthday Episode 01:05 The Importance of Team Dynamics in Dentistry 03:15 Building Relationships: The Key to Business Success 06:40 Navigating the Challenges of Business Management 10:09 Understanding the Value of Time and Freedom 12:34 The Evolution of a Dentist's Career 14:03 The DSO Dilemma: Selling Your Practice 17:05 The Financial Realities of Selling a Dental Practice 18:50 Pragmatic Steps for Overwhelmed Dentists 21:15 Creating a Business That Works for You 25:00 Maximizing Productivity: The Three-Day Work Week 27:59 Clarity and Reverse Engineering Your Goals 28:56 Communicating Vision: Aligning Your Team 31:57 Working on Your Business: Strategy and Innovation 36:02 The Importance of Clarity in Leadership 39:58 Delegation: Empowering Your Team for Growth 43:57 Creating a Business Mindset in Dentistry  

On today's episode, Dr. Mark Costes welcomes Jane Levy, co-founder and CEO of Plan Forward, for a powerful conversation on how dental membership plans can help practices take control of their revenue and reduce dependence on underperforming insurance plans. Jane shares her unique path from Wall Street investor to dental tech entrepreneur, including her pivotal encounters at Henry Schein and Jarvis Analytics.  She breaks down the structure and strategy behind successful membership plans, explains why they outperform traditional discount models, and offers insight into the potential for recurring revenue and increased treatment acceptance. From onboarding and team training to PMS integration and marketing strategies, Jane outlines how Plan Forward helps practices convert more uninsured patients while improving care access and boosting profitability. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.planforward.io https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

What if you could dramatically improve your dental practice without working harder or longer hours? The secret lies in understanding the butterfly effect – how small, strategic changes create massive ripple effects throughout your practice.Most dentists make the same critical mistake: believing that increased production requires more patients, more procedures, or more associates. They chase these "big wins" while overlooking dozens of small levers hiding in plain sight – levers that could multiply profitability with minimal effort.Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

In this episode of The Patient First Podcast, Founder of Dua Good Job Parul Dua Makkar, BSc, DDS, FACd joins me to share her story and discuss how dentists can prioritize patient wellness to the financial benefit of their practices. Oral cancer screenings—and the difficult conversations that accompany them—are a vital yet easily overlooked part of dentistry. Dr. Makkar has drawn on painful personal loss to develop the educational resources dental practices need to train their teams to render the holistic care patients need. I'm Dr. Bryan Laskin—author, dentist, entrepreneur, advocate for patient autonomy and engineer of solutions that blend patient wellness with practice wellness. Explore Dr. Parul Dua Makkar's oral cancer courses: DuaGoodJob.com   Follow Dr. Makkar on Instagram: @DuaGoodJob 

September can be slow in the dental field. In fact, many practice owners refer to it as “Suck-tember.” In this episode, Dr. Kuba and Bethany discuss the September slowdown in her practice. Should a practice owner send employees home? Dr. Kuba and Bethany discuss how and when she decides to send employees home. As practice owners, it is important to have a slow-time game plan to ensure that the practice bounces back quickly. Previous Episodes Worth Revisiting: Sucktember Task List – Making a Sucky Month ProfitableLow Cost Marketing Strategies

In our new TL;DR series episode, Jake reads his article where he breaks down some essential steps dentists should take when preparing to sell their practice. From organizing financial statements and patient records to gathering staff documentation, lease agreements, and legal paperwork. He highlights how preparation not only streamlines the transition but also maximizes practice value. Tune in to learn how to set yourself up for a smooth and successful sale. Book a free consultation with a CFP® advisor who only works with dentists. Get an objective financial assessment and learn how Dentist Advisors can help you live your rich life.

Struggling with last-minute cancellations and no-shows in your dental practice? In this Shared Practices Coaches Corner episode, Richard Low and Caitlin share proven scripts, cancellation policy strategies, and tips to train patients to respect your time. Whether you're considering broken appointment fees, patient deposits, or short-call lists, this episode delivers practical advice to protect your schedule and improve practice efficiency.

What if the secret to filling your practice with loyal patients isn't online; it's waiting right in your neighborhood? In today's episode, Michael sits down with Dr. Kapil Kella of Lakeshore Dental Studio to uncover the often-overlooked art of ground marketing. Dr. Kella takes us behind the scenes of his thriving practice's journey, sharing the step-by-step tactics that transformed casual community encounters into enduring relationships and business growth. From manning booths at bustling local gyms to connecting with neighbors at street festivals, Dr. Kella reveals how genuine face-to-face connections can outshine even the shiniest digital ads.But this episode isn't just about attracting new patients, it's about building authentic community roots and staying innovative in a competitive market. Alongside stories of street-level marketing wins, Dr. Kella introduces his latest project, Kaila, an AI tool poised to revolutionize dental note-taking. He also opens up about balancing professional drive with family life, sharing the role that supportive groups like Next Level Fathers play in his success. Whether you're launching a new practice or seeking a fresh approach to marketing, Dr. Kella's wisdom will inspire you to step outside your comfort zone and into your community.What You'll Learn in This Episode:Step-by-step ground marketing tactics for dental practices.How to choose and train the right team members for community events.Real-world examples of promotions that brought in new patients.Ways to connect with local gyms, festivals, and neighborhood businesses.Tips for building authentic relationships within your local community.The benefits and practicalities of ground marketing versus digital advertising.Strategies for maintaining work-life balance as a business owner.Actionable advice for new practices getting started with ground marketing.Tune in now to unlock powerful, proven strategies you can use to grow your practice, one handshake at a time!‍‍Learn More About the Ground Marketing Course Here:Website: thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment‍Guest: Dr. Kapil KellaPractice Name: Lakeshore Dental StudioCheck out Kapil's Media:‍Website: lakeshoredentalstudio.comDr. Kella's AI Note-Taker "Kaila": hellokaila.comEmail: drkella@lakeshoredentalstudio.comDr. Richard Low's Instagram: instagram.com/dr.richard.low‍Host: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍Join this podcast's Facebook Group: The Dental Marketer Society‍Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!‍

On today's episode, we bring you part two of Dr. Mark Costes' live presentation from Nashville at a Shine event, where he uncovers the immense pressures dentists face in practice ownership. From the isolation of clinical work to skyrocketing student debt and decision fatigue, Mark explains why fewer dentists are choosing ownership and how this impacts the future of the profession.   He breaks down the pros and cons of startups versus acquisitions, explores the growing influence of DSOs and private equity, and shares why building scalable practices is critical for long-term success. Mark also offers practical guidance for vendors and consultants to become invaluable partners to doctors navigating this complex landscape. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast