Branch of medicine
POPULARITY
Categories
Jofin Joseph, Co-Founder and CEO of Needletail AI, joins Lester De Alwis to reveal why the biggest revenue leak in most dental practices is not a billing problem, it's an eligibility problem that starts before the patient walks in. With 500,000+ patient benefits verified and error rates under 3%, Jofin's platform is proving that AI can eliminate the 30 - 40 minute payer calls, free the front desk, and ensure practices collect the right amount at the point of care every time. Visit needletailai.com for free AI resources designed for every role in your office. Book a complimentary Practice Growth Audit with Ekwa, Most dental practices are losing patients online without knowing it. You walk away with a full online analysis report specific to your practice, your market, and your competition. Claim Your Complimentary Practice Growth Audit If you want to improve how your team presents treatment and communicates value to patients, book a complimentary Practice Breakthrough Session with Gary Takacs, one conversation, a personalized action plan. One conversation with Gary has helped practices recover thousands in unscheduled treatment. Book Your Complimentary Practice Breakthrough Session
NEW Bulletproof All-in AI Summit - 9 August, 2026 Why are humans still doing work that computers can do better? In this episode, Ian sits down with Dr. Peter Boulden and Dr. Craig Spodak to tackle what that question really means for dentistry, AI adoption, and the rapidly changing role of the front desk. The three explore how artificial intelligence is already transforming administrative work, patient communication, scheduling, documentation, and workflow management, and why the biggest mistake a dentist can make is assuming this technology won't reach their practice. Peter makes the case that even dentists who opt out will still feel the impact, because AI agents are already starting to make calls, book appointments, and gather information on behalf of patients. The flood of inbound is coming whether you are ready or not. That is why he frames the real choice as offense or defense: use AI to move your practice forward, or scramble to keep up without it. But the conversation isn't about replacing people. It's about removing repetitive work so team members can focus on the human experiences that matter most. Instead of spending hours on insurance verification, phone calls, and administrative tasks, team members can spend more time creating exceptional patient experiences, building relationships, and strengthening practice culture. The front desk is the highest-turnover, least-trained, most-overwhelmed position in most practices, and it is exactly where AI delivers the fastest relief. Done right, the receptionist does not lose the job. They get promoted out of the parts of it nobody ever wanted. DESCRIPTION The Bulletproof Dental Podcast Episode: 446 HOSTS: Dr. Peter Boulden, Dr. Craig Spodak, and Ian de Jongh In this episode, Peter Boulden, Craig Spodak, and Ian de Jongh explore how artificial intelligence is reshaping dental practices and what practice owners should be doing right now to stay ahead. The conversation covers AI receptionists, agentic AI, workflow automation, SOPs, practice management systems, and the opportunities available to independent dentists willing to embrace emerging technology. They also discuss why AI should be viewed as a tool for amplifying human connection rather than replacing it. Whether you're excited about AI, skeptical of it, or simply unsure where to begin, this episode offers practical insights into how technology is changing the future of dentistry. TAKEAWAYS AI is advancing faster than most dentists realize AI receptionists are becoming increasingly viable Agentic AI can perform tasks rather than simply answer questions SOPs are the foundation of successful AI implementation Practices that embrace AI early may gain significant advantages AI should enhance human connection, not replace it Administrative tasks are among the easiest workflows to automate Front desk teams can focus more on patient experience as repetitive tasks are removed Independent practices can leverage AI to compete at scale Technology is becoming a powerful equalizer in dentistry Resistance to AI will not stop its adoption The future belongs to practices that combine innovation with exceptional patient care. TIME STAMPS 00:00:00 - Construction Meeting Frustrations and AI Resistance 00:01:42 - Why Company Policies Can't Stop Progress 00:03:33 - The Challenge of Large Construction Projects 00:04:46 - Once You See a Better Way, You Can't Go Back 00:05:42 - Self-Driving Cars and the Future of Work 00:08:08 - Using AI to Manage Complex Projects 00:09:21 - The AI Workshop at Bulletproof Summit 00:11:42 - Introducing AI Receptionists in Dentistry 00:13:24 - Why AI Front Desk Solutions Are Growing Fast 00:15:15 - AI Receptionists vs Human Receptionists 00:18:08 - Google, AI Agents, and Autonomous Scheduling 00:20:02 - The Coming Wave of AI-to-AI Communication 00:22:29 - Playing Defense vs Playing Offense With AI 00:23:42 - Why People Are Afraid of AI 00:25:31 - Will AI Replace Front Desk Team Members? 00:28:31 - Let Computers Do Computer Work 00:30:27 - Insurance Verification and Administrative Burden 00:32:19 - Why SOPs Matter More Than AI Tools 00:33:30 - Low-Hanging Fruit for AI in Dental Practices 00:36:13 - How Practices Are Already Using AI Today 00:38:35 - Choosing Technology Based on the Future 00:41:43 - The Great Equalizer for Independent Dentists 00:43:20 - Alliance of Independent Dentists and Industry Change 00:45:18 - Why Independent Practices Can Move Faster 00:47:32 - Lessons From the Bulletproof Mastermind 00:48:11 - Finding Your First AI Breakthrough 00:50:12 - Practical Ways to Start Using AI Today 00:52:33 - Why One AI Win Changes Everything 00:55:57 - The Emotional Cost of Front Desk Work 00:56:27 - Bulletproof Summit AI Workshop Preview 00:58:25 - Final Thoughts on AI Adoption REFERENCES Bulletproof Summit Alliance of Independent Dentists Claude AI
What's one thing you've been avoiding in your practice? Maybe it's a slipping standard or a team member no longer pulling their weight — and every week you wait, your practice feels it a little more.In this episode, Katherine Eitel Belt is back to help you finally have these conversations without losing the team you've built. You'll learn how to have what she calls "invitation conversations,” what it takes to get a real commitment, and where coaching ends and micromanaging begins (and why most owners get it backwards).Topics discussed:(00:00) The conversation you keep avoiding(03:29) How a near-firing became an “invitation”(10:01) The clarity that comes before the conversation(12:18) Why owners avoid hard conversations(14:29) When fear-based management backfires(16:06) Team calibration: running the invitation(20:43) Holding boundaries and identifying non-negotiables(23:35) Real-life example of an invitation conversation(27:33) Coaching vs. micromanagingLearn more about Katherine Eitel Belt and the LionSpeak Leadership Academy:https://www.lionspeak.net/This episode was produced by Podcast Boutique https://www.podcastboutique.comInvest in your Team and the Leaders you Need at the DPH Leadership Intensive Here Invest in your Team and the Leaders you Need at the DPH Leadership Intensive Here Join our Newest and Best Coaching Program, Click Here for More InformationTake Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
In this episode of The Lifestyle Practice Podcast, Dr. Matt Vogt and Dr. Derek Williams dive deep into what it really takes to succeed as a dental practice owner—whether you're starting from scratch or acquiring an established practice. Are you thinking about starting a dental practice but unsure if it's the right move? In this dental practice startup guide, Matt shares his honest coaching approach to evaluating potential dental entrepreneurs. Unlike typical "you can do it" motivational advice, Matt takes a neutral, wisdom-based approach to dental business strategy that helps dentists make smarter decisions about practice ownership. What You'll Learn in This Dental Practice Coaching Conversation The key differences between starting a dental practice and acquiring an existing one How successful practice owners think differently about growth Why personality and intuition matter more than you might think in dental entrepreneurship The truth about dental practice challenges that nobody talks about How to evaluate whether starting a dental practice is right for you Real-world practice management insights from someone who has built, scaled, and successfully grown practices Connect with us: Take our FREE lifestyle and practice assessment: https://thelifestylepractice.com/practice-assesment/ Learn more about 1-on-1 coaching: https://thelifestylepractice.com/coaching-services/ Get access to TLP Academy: https://thelifestylepractice.com/coaching-services/ Get the TLP Student Academy for $20 (lifetime access): https://the-lifestyle-practice.teachable.com/p/studentacademy Subscribe to The Lifestyle Practice Podcast: https://podcasts.apple.com/us/podcast/tlp-podcast-for-dentists/id1476544801 Email Derek at derek@thelifestylepractice.com Email Matt at matt@thelifestylepractice.com Email Steve at steve@thelifestylepractice.com
Have you been asking yourself lately, “Where is all the money going?” Or have you noticed that certain procedures are simply less productive than they used to be? Maybe you've even wondered to yourself, “I feel like I'm working harder and making less, what is happening?” If these thoughts sound familiar, then tune into this episode. Dr. Kuba and Bethany spend time discussing current trends in the MAD world of insurance. The fact of the matter is in-network practices actually are making less now due to changes in insurance. Practice owners must equip themselves with the tools needed to evaluate what has changed, why it has changed, and what they can do about it. Insurance is, no doubt, a world than can drive one mad. However, it is a world that must be won by practice owners. Listen in as practical tips are discussed.
Special Offer: Get 15% OFF your first FIGS order with code FIGSUK at checkout.Shop now at https://www.wearfigs.com/———————————————————————UK Dentists: Collect your verifiable CPD for this episode here >>> https://courses.dentistswhoinvest.com/smart-money-members-club———————————————————————If you think selling a dental practice is just about getting the biggest number, this conversation will challenge that fast. We are joined by Maja Thompson from Henry Schein, who works across practice sales and valuations at scale and has seen the real human cost behind once-in-a-lifetime exits. We talk honestly about the emotional whiplash sellers face, from the long build-up to the moment the deal completes, and the unexpected void that can appear when your identity has been tied to ownership for decades. We dig into what makes an exit smoother years before you ever go to market: planning purpose, setting realistic expectations, and building a life you actually want after the sale. On the business side, we explore practical drivers of dental practice valuation, including diversifying revenue streams across NHS, private, plan income and more, and reducing how dependent the practice is on the principal's own clinical output. We also get tactical about measurement: chair utilisation, white space, and why “you master what you measure” is a real edge when you are trying to improve profitability and stability. Then we demystify dental practice due diligence, including what buyers check, why the timeline can drag on for months, and the hidden deal-breakers that trip sellers up. Property and lease length, building compliance, funding alignment, and the realities of CQC registration transfer all matter, and each can slow completion if you leave it too late.———————————————————————Disclaimer: All content on this channel is for education purposes only and does not constitute an investment recommendation or individual financial advice. For that, you should speak to a regulated, independent professional. The value of investments and the income from them can go down as well as up, so you may get back less than you invest. The views expressed on this channel may no longer be current. The information provided is not a personal recommendation for any particular investment. Tax treatment depends on individual circumstances and all tax rules may change in the future. If you are unsure about the suitability of an investment, you should speak to a regulated, independent professional. Investment figures quoted refer to simulated past performance and that past performance is not a reliable indicator of future results/performance.Send us Fan Mail
Send us Fan MailIn this episode of DentalBytes, Marc Wagner sits down with Pat Lipovski from Envision Group for a wide-ranging conversation on what truly makes a dental practice thrive.Pat brings decades of experience helping leaders and teams envision, adapt, and achieve more than they believed possible. Together, Marc and Pat explore the people-first side of dentistry — from leadership and team engagement to patient experience, personality dynamics, and the systems that keep a practice aligned.The conversation dives into why strong leadership is less about control and more about developing confidence, loyalty, and purpose within the team. Pat also shares why financial incentives are often only a short-term fix, while culture, communication, emotional intelligence, and a shared practice vision create the foundation for long-term success.They also touch on the importance of building a “practice playbook,” understanding personality types at the front desk and throughout the clinic, and creating a workplace where team members feel like they are part of the answer — not just following instructions.Whether you are a new graduate, a practice owner, a clinic manager, or a team member looking to create a better work environment, this episode offers practical insight into the human systems that shape great dentistry.KEY THEMES / TAKEAWAYS• Dentistry is still a people business first. The mouth matters, but the mind of the patient — and the mindset of the team — comes first.• Strong practices are built on two core pillars: bedside manner and systems.• Great leadership can be measured by one simple question: who is actually following?• Financial incentives may help temporarily, but they rarely fix deeper leadership or culture challenges.• Younger generations want to feel heard, valued, and connected to purpose.• A strong practice needs a shared plan, a common language, and a documented playbook.• Personality dynamics matter — especially at the front desk, where patient experience begins.• Emotional intelligence is not “fluffy.” It is becoming one of the most important skills in leadership, patient care, and team retention.• “People work harder when they are part of the answer.”• The best practices do not chase perfection. They focus on learning, growth, consistency, and steady improvement.Support the showThanks so much for watching and being part of the Dentist on Demand community—your support means everything. If you enjoyed this episode, make sure to follow us on social and share it with a friend or colleague who'd get value from it. We've got more real-world dental marketing and practice growth insights coming your way, so stay tuned—and we'll see you in the next one.Instagram: https://www.instagram.com/dentistondemand/Facebook: https://www.facebook.com/dentistondemand.ca/ LinkedIn: https://www.linkedin.com/company/dentist-on-demandYouTube: https://www.youtube.com/channel/UCRTD4frcgfhZfklxl4JNT-g Threads: https://www.threads.com/@dentistondemand
Links & Mentions: Consult booking link: www.dryazdancoaching.com/consult Email me: DrDYazdan@gmail.com Make more money video: www.dryazdancoaching.com/MDM Follow me for more tips: (@DrYazdan) www.instagram.com/dryazdan and (@DrYazdanCoaching) www.Instagram.com/dryazdancoaching Episode Overview You can have a full schedule, a thriving team, and a profitable practice—and still feel completely alone. In this episode, we're diving into a topic that doesn't get talked about enough in dentistry: loneliness as a practice owner. This isn't about something being “wrong” with you. It's about the reality of leadership. We break down why this feeling happens, what it actually means, and—most importantly—how to shift out of it so you can lead, connect, and build your practice from a more grounded and empowered place. What You'll Learn in This Episode • Why loneliness is common (and normal) for dental practice owners • The hidden ways loneliness shows up: overworking, irritability, and decision fatigue • Why your role as the leader naturally limits who you can “vent” to • How your thoughts—not your circumstances—are driving how you feel • A simple mindset framework to shift from isolation → connection • The powerful “zoom out” perspective that changes how you lead your practice • Why seeking partnership or hiring an associate won't fix loneliness • The importance of intentional connection and being in the right rooms
What if your biggest profitability opportunity isn't a new patient or a new location, but the revenue you've already earned and never fully collected? Kendall Hussein sits down with Shreyas Parab, who grew up running every job in his mom's small dental practice in Philadelphia before founding Daydream, one of the most AI-driven RCM companies in dental today. Shreyas breaks down why collections actually drop as practices scale, why a 99% collection rate can still mean you're 45 days from your money, and what it costs when your office manager is on hold with MetLife instead of filling chairs. He walks through how Daydream's AI-powered billing team helped DEO member Beam Dental recover $36,626 in just 76 days.
Special Offer: Get 15% OFF your first FIGS order with code FIGSUK at checkout.Shop now at https://www.wearfigs.com/———————————————————————UK Dentists: Collect your verifiable CPD for this episode here >>> https://courses.dentistswhoinvest.com/smart-money-members-club———————————————————————The day you sell your dental practice can be the most exciting payday of your career and the most dangerous moment for your finances. We see it all the time: years of hard work crystallise into a lump sum, then the reality hits that the practice income has switched off and inflation is still running. So we sit down with financial planners Luke Hurley and Anik Sharma from Videre Financial Planning to map out what actually matters before, during, and after a dental practice sale in the UK.We talk through how to improve dental practice valuation by reducing owner reliance, tightening systems, and presenting a business that a buyer can run without you. Then we get practical about deal structure: asset vs share sales, deferred payments, and earn-outs, and how each option changes tax and your real “money in your pocket”. The key idea is simple but often missed: know your number. With cash flow modelling, we can work backwards from the lifestyle you want across different retirement phases, include NHS pension and State Pension, and test whether a proposed sale price truly funds financial independence.From there, we tackle what happens the moment the money lands: protecting capital, understanding FSCS limits, when NS&I can make sense, and why a cash management plan for the first 12 to 24 months prevents panic. We also cover behavioural traps like analysis paralysis and market timing, plus how portfolio stress testing across long-term history can guide sensible withdrawal strategies. Finally, we demystify inheritance tax planning, trusts, and when a family investment company might be appropriate, including why acting before the capital event can widen your options.———————————————————————Disclaimer: All content on this channel is for education purposes only and does not constitute an investment recommendation or individual financial advice. For that, you should speak to a regulated, independent professional. The value of investments and the income from them can go down as well as up, so you may get back less than you invest. The views expressed on this channel may no longer be current. The information provided is not a personal recommendation for any particular investment. Tax treatment depends on individual circumstances and all tax rules may change in the future. If you are unsure about the suitability of an investment, you should speak to a regulated, independent professional. Investment figures quoted refer to simulated past performance and that past performance is not a reliable indicator of future results/performance.Send us Fan Mail
Thinking about buying or selling a dental practice? The decisions you make years before a transition can significantly impact your practice value, retirement plans, and long term financial success. In this episode, dental transition expert Dan Van Eps shares what dentists need to know to navigate today's practice sales market with confidence.Art Wiederman and Dan Van Eps discuss the current state of dental practice transitions, including what buyers are looking for, how practices are valued, and the common mistakes that can reduce a practice's sale price. They explore why preparation is critical, how sellers can maximize value before listing their practice, and the importance of building the right advisory team. The conversation also covers financing, lease negotiations, due diligence, rural versus urban practice opportunities, and the growing influence of DSOs. Whether you are planning to retire in the near future or simply want to understand your options as a practice owner, this episode provides practical insights to help you make informed decisions and avoid costly mistakes during the transition process.Connect with Dan✉️ Email: dan.vaneps@henryschein.com
Most dental practices invest in marketing without knowing which channels are actually bringing in new patients. Here is how data-backed goals and a structured plan change that. To learn more, visit https://ai-mbrain.net HM Optimisation OÜ City: Tallinn Address: Sepapaja 6 Website: https://hmoptimization.com/ Email: klaus@hmoptimization.com
Shared Practices | Your Dental Roadmap to Practice Ownership | Custom Made for the New Dentist
In this Ask George episode, we tackle the ultimate debate in dental practice ownership: have you built a highly profitable business, or just a high-paying job? Dr. George Hariri breaks down the reality of "key man risk," proving that if your office relies on your personal clinical energy to generate revenue, you are acting as an employee. For a future owner, making the shift to CEO requires mastering advanced dental practice management so your team performs efficiently without your oversight.This ultimate survival guide for mastering dental practice ownership shows you exactly how to shift from a stressful owner-driven clinical model to an autonomous, team-driven powerhouse. To achieve sustainable dental practice growth, implement KPI accountability:Missed Call Rate: Track front office metrics to capture inbound leads.Reactive Retention: Consistently monitor your overdue recare efforts.Proactive Retention: Push daily hygiene reappointments past a 90% target.To cement your dental practice ownership, delegate case acceptance entirely. When hygienists are calibrated to co-diagnose, they educate patients before you arrive, massively boosting dental practice profitability. We also highlight why the associate to owner transition fails without an Office Manager handling HR and payroll, ensuring scaling does not create more work. Embrace entrepreneurship for dentists by building systems that leverage your team's time.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.
Today's episode continues the saga from last week's episode (“Are Accurate Estimates Important?”). Dr. Kuba continues to unpack details about a disgruntled parent in her practice that ended up with an unexpected bill of $1,700. Today, they discuss more oversights from the team including coordination of benefit issues (involving primary and secondary insurance), miscommunication to the parent when insurance failed to pay, and failing to advocate for the parent to pursue better reimbursement from insurance. Alongside the inaccurate estimate, these missteps have Dr. Kuba and Bethany evaluating what to do with this parent and with the team. They conclude the episode with a detailed account of how they responded to the parent's disgruntled email. Deep and meaningful tips are included in this episode PLUS so much more in the June bonus episode.
We explore what may be the fastest-moving technological shift dentistry has faced in decades and why most practice owners are still underestimating how quickly the ground is moving beneath them. While many dentists are using ChatGPT to write emails, draft social posts, or answer quick questions, the conversation argues that's barely one percent of what's now possible. The discussion digs into the rise of agentic AI, autonomous systems that take action rather than simply generate responses. Blake and Shane break down how AI is moving past the chatbot stage and becoming a true operational partner, capable of running workflows, automations, data analysis, content creation, and the endless repetitive tasks that quietly eat hours inside a dental practice. They also tackle the practical side most people skip, like knowing which model to reach for, why connections and context matter more than clever prompting, and how to avoid drowning in half-baked projects. But they issue a clear warning. AI is not a shortcut around leadership, systems, or operational excellence. Dentists who lack clear workflows, documented SOPs, and defined outcomes will simply automate chaos. The practices that win won't be the most technically advanced. They'll be the ones with the cleanest systems, the strongest foundations, and the willingness to learn alongside a community of peers. Peter, Blake, and Shane also get honest about the loneliness many dentists carry as practice owners, the value of AI as a non-judgmental thinking partner, and why community matters more than ever during periods of rapid change. They share real examples of AI already saving hours every week, helping teams execute faster, and creating leverage that simply wasn't possible a few years ago. If you've been experimenting with AI but still feel like you're using a fraction of its potential, this one is for you. This episode leads into the first-of-its-kind AI workshop on Sunday, August 9th at The Phoenician, held on the heels of the Bulletproof Summit. DESCRIPTION The Bulletproof Dental Podcast Episode: 444 HOST: Dr. Peter Boulden GUESTS: Blake McClellan and Shane McElroy (All In Practice Growth) In this episode, Dr. Peter Boulden sits down with Blake and Shane to discuss the future of AI in dentistry and why the next wave of innovation is about far more than chatbots and content creation. They explore agentic AI, workflow automation, SOP development, practice efficiencies, and the role community plays in helping dentists stay ahead of rapid technological change. The conversation provides practical examples of how AI can create leverage inside a dental practice while highlighting the common mistakes many practice owners make when implementing new technology. Whether you're just getting started with AI or already experimenting with advanced tools, this episode offers a practical roadmap for understanding where the technology is headed and how to position your practice for the future. TAKEAWAYS AI is evolving far faster than most dentists realize Community accelerates learning and implementation Agentic AI goes beyond chatbots by taking action, not just generating responses SOPs and workflows are the foundation of successful AI adoption AI cannot replace clarity, leadership, or operational discipline The best use cases often involve saving time on repetitive tasks AI can help practices create leverage without sacrificing quality Dentists should focus on outcomes rather than chasing every new tool Workflow mapping makes automation significantly more effective AI can become a powerful thinking partner for practice owners The future belongs to practices that combine human connection with technological efficiency Small improvements compounded over time can create significant competitive advantages TIME STAMPS 00:00 Introduction & Why AI Matters Right Now 02:10 The Origin of the Dental AI Summit 03:31 Why Community Is the Key to AI Adoption 04:45 Partnering with Bulletproof to Bring AI to Dentistry 06:00 AI Is Evolving Hour by Hour 07:49 The Difference Between AI Curiosity and AI Implementation 08:45 From AI Novelties to Real Practice Applications 11:04 Creating Leverage Inside Your Practice 13:10 Why Most Dentists Don't Know Where to Start 14:13 Days in AI Equal Months Ahead 17:42 The Biggest Opportunity for Dental Practices 20:06 Real-World AI Use Cases in Dentistry 22:08 Chatbots vs. AI Agents 24:35 How to Choose the Right AI Tools 26:24 Common Mistakes Dentists Make With AI 30:15 Context, Data, and Better AI Results 34:52 Innovative AI Applications You Can Use Today 45:15 Why SOPs Matter More Than Prompts 47:18 Mapping Workflows Before Automation 50:27 Using AI as a Product Manager 51:26 The Lone Wolf Syndrome in Dentistry 53:25 AI as a Coach, Mentor, and Thinking Partner 56:44 Practical Steps for Embracing AI 01:00:42 The Future of AI in Dentistry 01:02:08 Preparing for the Dental AI Summit 01:05:00 Final Thoughts & Event Details REFERENCES Dental AI Summit Claude AI Grok AI OpenClaw AI Bulletproof Practice Growth Summit
Hiring and keeping an associate sounds simple until the interview process, compensation questions, and culture-fit issues start to derail everything. In this episode, Kirk Behrendt brings on Cassie Tallon, an operations expert and founder of The Fractional Match, to explain why most dental practices fail when hiring associates and what to do differently. You'll learn how to evaluate fit beyond clinical skills, how to set compensation expectations with transparency, why paying on collections matters, and how to prepare your practice so an associate can actually succeed and stay. Listen to Episode 1058 of The Best Practices Show!Main Takeaways:Decide whether you want an associate purely for production or someone you will develop into a leader and potential legacy successor.Use a recruitment service instead of posting a job yourself without understanding today's compensation models and contract pitfalls.Evaluate relational and empathetic patient-care philosophy early, not just clinical procedure capability.Confirm the associate is coachable and willing to be led during onboarding, not just eager to produce immediately.Start onboarding with financial clarity—how the P&L works and how pay is calculated—to prevent distrust and turnover.Pay associates on collections to tie compensation to real revenue and reinforce documentation, billing, and follow-through habits.Fix patient mix, services, and marketing before hiring an associate instead of expecting the associate to solve a broken model.Snippets:00:00 Hiring Associates Is Hard01:06 Meet Cassie Tallon03:41 Associate or Partner Choice05:30 Recruiting Landscape Today06:56 Fit Over Clinical Skills10:40 Pay Models That Work12:35 Equity and Autonomy14:31 Fix Patient Mix First19:10 Develop Associates Skills22:00 Retention and Transparency24:02 Work Life Satisfaction27:47 XChange Soft Skills Talk30:01 Final Advice and Wrap UpGuest Bio/Guest Resources:Cassie Tallon is a dental operations leader with 20 years of experience spanning multi-doctor practices and DSOs, including supporting growth and operational efficiency across multiple locations. She is an author focused on dental operations and has dedicated her current work to helping dentists improve efficiency, navigate growth decisions, and strengthen systems without adding unnecessary overhead.Resources mentioned:The Fractional Match: thefractionalmatch.comBook: Permission to DreamBook (upcoming): Permission to ScaleMore Helpful Links for a Better Practice & a Better Life:The Best Practices Show: https://www.actdental.com/podcast/Best Practices Association: https://www.actdental.com/bpaUpcoming Events & Workshops: https://www.actdental.com/events/Smile Source: https://www.smilesource.com/Subscribe on Apple Podcasts: https://podcasts.apple.comSubscribe on Spotify: https://open.spotify.com
Shared Practices | Your Dental Roadmap to Practice Ownership | Custom Made for the New Dentist
The "Busy" Trap in DentistryFor Future Dental Practice Owners, a packed schedule feels like success. Yet, a booked day lacking strategic production leads to clinical burnout. Dr. Andrew Clingan and Caitlin Embree reveal why being merely "busy" destroys dental practice profitability. Moving from clinician to empowered CEO means stopping the cycle of stepping over dollars to pick up pennies. This requires mastering dental practice management through intentional scheduling.Your Scheduling Survival Guide:If your days are chaotic but collections are stagnant, your systems are failing. Allowing patients to cancel restorative work without consequence is why dental practice profitability drops. You cannot achieve sustainable dental practice growth if your team scrambles for supplies instead of prepping same-day treatment. To implement elite dental business strategies, engineer your operations:Implement Block Scheduling: Define daily "rocks" and "boulders" to hit goals before filling gaps.Enforce Front Desk Protocols: Separate doctor time from assistant time to end bottlenecks.Demand Accountability: Stop absorbing no-shows by collecting upfront deposits for major cases.Optimize Back-Office Systems: Standardize inventory so your team can add same-day treatment.Dr. Clingan shares how these systems turned a routine limited exam into a prepaid $17,000 case in ten minutes. This operational mindset lays the foundation for scalable dental business ownership and predictable dental practice profitability. It is vital for the associate to owner transition.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.
Thinking about buying a dental practice but not sure where to start? In this episode of The Lifestyle Practice Podcast, host Steve Van De Graaff sits down with practice acquisition expert Brian Hanks — founder of Dental Buyer Advocates (DBA) and author of "How to Buy a Dental Practice" — to break down everything new and aspiring dentist owners need to know about dental practice acquisition in 2026. Brian shares hard data from the Health Policy Institute showing that 89–90% of dentists eventually become practice owners — but that dentists today are waiting about 5 YEARS longer than they used to. That delay can cost the average dentist $1.14 million in pre-tax income. We dig into WHY dentists are waiting, the truth about student loan debt and practice ownership, and how to find great dental practices for sale that never make it to a broker website. Whether you're a dental student, an associate dentist, or actively searching for a practice to buy, this conversation is packed with actionable advice on dental practice ownership, financing, due diligence, and building the mindset of a business owner who happens to be a dentist. Connect with us: Take our FREE lifestyle and practice assessment: https://thelifestylepractice.com/practice-assesment/ Learn more about 1-on-1 coaching: https://thelifestylepractice.com/coaching-services/ Get access to TLP Academy: https://thelifestylepractice.com/coaching-services/ Get the TLP Student Academy for $20 (lifetime access): https://the-lifestyle-practice.teachable.com/p/studentacademy Subscribe to The Lifestyle Practice Podcast: https://podcasts.apple.com/us/podcast/tlp-podcast-for-dentists/id1476544801 Email Derek at derek@thelifestylepractice.com Email Matt at matt@thelifestylepractice.com Email Steve at steve@thelifestylepractice.com
Send us Fan Mail We always love talking to Richard May from Mango Voice! Mango Voice is a cloud-based phone system for dental practices of all sizes. We love the flexible and user-friendly platform that makes communication easier and boosts customer engagement. And our favorite part? They have a seamless integration process, so you don't have to get rid of any of your other favorite tools to get connected
This episode of The Dental Practice Launch Podcast features Shane Simmons and Michelle Affanato discussing the critical aspects of starting and growing a successful dental practice. They introduce a three-part webinar series covering foundational setup, patient flow, and practice growth strategies, emphasizing the importance of aligning operations and marketing. SUBSCRIBE to The Dental Practice Launch Podcast! Learn more about Crimson Media Dental Marketing and how we help dental startups grow through proven marketing strategies. Learn more about Affinity Management Consulting. Takeaways: Align your practice vision with your branding and operations. Start marketing before you open to attract ideal patients. Focus on patient retention to ensure sustainable growth. Use data and numbers to guide your practice expansion. Partner with industry-experienced professionals for success.
Dental AI consultant Maria Jackson joins Lester De Alwis to break down why so many practices stay stuck on insurance dependence and how AI changes the equation. Maria cuts through the hype with hard-won insight from 20+ years in the industry, covering everything from front desk training gaps to the real secret behind successful AI adoption. If you've been overwhelmed by AI or unsure where to start, this episode gives you a grounded framework to move forward. Book a complimentary Practice Growth Audit with Ekwa, Most dental practices are losing patients online without knowing it. You walk away with a full online analysis report specific to your practice, your market, and your competition. Claim Your Complimentary Practice Growth Audit If you want to improve how your team presents treatment and communicates value to patients, book a complimentary Practice Breakthrough Session with Gary Takacs, one conversation, a personalized action plan. One conversation with Gary has helped practices recover thousands in unscheduled treatment. Book Your Complimentary Practice Breakthrough Session
What if patients aren't saying no to treatment, but saying no to how you're asked to pay? Jordin McEntire sits down with Luke Johnson, Chief Revenue Officer at HFD, to break down what's really happening when patients leave without scheduling. Luke's family bought HFD in 2017, not as bankers, but as entrepreneurs who saw a gap most lenders weren't willing to close. They spent the next 17 years building data on the patients every financing company turns away, and what came out of that is a 99% approval rate the industry hadn't seen before. Luke explains why most financing platforms are built to deny rather than approve, what that does to your treatment coordinators' confidence, and how knowing nearly everyone can qualify changes the way you market and present care.
You can feel the energy of a dental practice the moment you step inside. That's why a people-first approach is more important now than ever! In this episode, Anne Duffy sits down with Linda Kane, a dental operations strategist with a passion for restoring the human touch in dentistry. Drawing on her upbringing on a horse ranch and decades in the dental field, Linda shares how horses' intuitive sense of energy taught her that people (patients and teams alike) always sense a practice's emotional climate, even if no words are spoken. Linda reveals how technology can either deepen or damage those vital human connections in dental offices. She dives into the dangers of overlooking team input when adopting new systems, the hidden pitfalls that undermine patient trust, and why simple touches, like eye contact at the front desk, matter more than fancy gadgets. At the heart of her story is a moving call for servant leadership, drawn from a personal tragedy she witnessed, and her ongoing mission to rescue practices, teams, and families from avoidable pain. If you've ever wondered what it takes to build a welcoming, resilient, and truly patient-centered dental office, Linda's perspective will give you practical solutions and hope! What You'll Learn in This Episode: Why “energy” matters the moment you walk into a dental practice How patients and staff sense, absorb, and react to invisible stress The dangers of adopting technology without consulting your team Simple signs your office's systems may unintentionally push patients away How to balance innovation with a people-first approach The role of servant leadership in preventing burnout and disengagement Real-life operational gaps Linda uncovers in struggling practices How small improvements in greeting procedures can drive dramatic practice growth Insights from Linda's personal story that highlight the deeper “why” behind her work Tune in to discover how a people-first approach can transform your practice from the inside out! Learn More About Linda Kane Here! Website: https://www.dentalofficerescue.com/ Books: Dental Office Rescue: https://rescuemydentaloffice.com/ Resilient by Design: https://a.co/d/0dvE5X9j Podcast: https://www.dentalofficerescue.com/podcast/dental-office-rescue Ready to be part of a movement of women shaping the future of dentistry? Join Dental Entrepreneur Woman for masterminds, education, exclusive events, and a supportive community designed to help you grow, lead, and leave your mark on the industry. Become a member at: https://dew.life/membership/ Mentions & Links: Events: The DeW Life Retreat Tools: Gallup CliftonStrengths (2.0) People: DeVon Banks
A lot of dental practices look busy on the surface… but keeping the schedule full and actually growing are two very different things.In this episode of The Dental Brief, host Patrick Chavoustie sits down with Dr. Bryson LeMone from Profit Socket to talk about why many practice owners are working harder than ever while still feeling like all the hard work isn't paying off the way they expected. If you've ever wondered where the money is really going in your practice, this conversation is worth listening to.Here's what they cover:-How Dr. Bryson LeMone Got Into Dentistry-Rising Costs and Insurance Challenges in Dentistry-The Hidden Costs Hurting Dental Practices-Why Going Fee-for-Service Isn't Always the Answer-The Disconnect Between Production and Profit-Financial Mistakes Many Dentists Overlook ***** SPONSOR:– Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT:– Facebook: https://www.facebook.com/thedentalbrief/– Instagram: https://www.instagram.com/thedentalbriefpodcast/– LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217– Patrick's LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE:– https://dentalbrief.com/
Shared Practices | Your Dental Roadmap to Practice Ownership | Custom Made for the New Dentist
In this episode of Ask George, Dr. George Hariri breaks down the common—yet avoidable—trap where adding an associate leads to a massive drop in dental practice profitability. George shares his own Dental Moneyball cautionary tale: how he went from a thriving income to making zero dollars after hiring his first associate. This episode serves as a survival guide for any dentist moving from clinician to CEO, ensuring that your associate to owner transition actually results in more freedom, not just more expenses. George explores the "perfect storm" that kills dental practice profitability: rising overhead costs paired with a less efficient provider seeing your patients. You will learn specific dental business strategies to mitigate these risks, including the "two-to-one" hygiene-to-restorative ratio and how to expand your office capacity by modifying your schedule. We discuss why owner doctors are typically more efficient and how to train your team for co-diagnosis so that your associate walks into a well-oiled system of case acceptance. Whether you are looking to work fewer days or simply want to scale your net worth, George provides the roadmap for delegating lower-level procedures while keeping your high-production hourly rate intact. Stop guessing and start using data-driven insights to ensure your next hire is a catalyst for dental practice profitability rather than a drain on your bank account. Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.
How does a dentist have his best collections month ever — paying $20,000 extra toward debt and taking home $15,000 more — without doing a single big case or expensive CE course? In this episode of The Lifestyle Practice Podcast, Dr Matt Vogt reveals the three lowest-hanging-fruit needle movers that grow a dental practice from the inside out. If you're a dentist or dental practice owner who wants to increase production, improve treatment acceptance, boost collections, and build a more profitable practice without burning out, this dental practice management episode is for you. Real practice growth doesn't come from new equipment or another continuing education weekend — it comes from optimizing what's already inside your four walls. Connect with us: Take our FREE lifestyle and practice assessment: https://thelifestylepractice.com/practice-assesment/ Learn more about 1-on-1 coaching: https://thelifestylepractice.com/coaching-services/ Get access to TLP Academy: https://thelifestylepractice.com/coaching-services/ Get the TLP Student Academy for $20 (lifetime access): https://the-lifestyle-practice.teachable.com/p/studentacademy Subscribe to The Lifestyle Practice Podcast: https://podcasts.apple.com/us/podcast/tlp-podcast-for-dentists/id1476544801 Email Derek at derek@thelifestylepractice.com Email Matt at matt@thelifestylepractice.com Email Steve at steve@thelifestylepractice.com
More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter Most dentists think insurance is just malpractice coverage until a cyberattack shuts down the office or a flood destroys expensive equipment. And on that note, a missed premium payment can leave the practice completely uninsured. In this episode, Jack McKinney from TDIC Insurance Solutions explains the hidden gaps that can cost dental practices thousands of dollars and why office managers need to be involved in insurance conversations long before a crisis happens. It may surprise you to know that relationships with insurance agents matter! They can tell you if your practice becomes dangerously underinsured as they grow. It can happen when adding services like Botox or expanding office space. Jack explains the realities of property insurance, cyber insurance, disability coverage, workers compensation, EPLI, and business interruption coverage while sharing real world examples of practices discovering costly gaps only after disaster strikes. We talk about scary ransomware too - it's real and it's out there. After this episode, get in contact with your agent! Connect with Jack Mckinney Contact number: 916-554-5356 Website: https://www.tdicinsurance.com/ Facebook: TDIC - The Dentists Insurance Company LinkedIn: TDIC - The Dentists Insurance Company —------------- Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com Take advantage of Early Bird pricing through July 4th! ------------- I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/ ------------- Synergy Dental Partners offers lower prices for your dental supplies and services https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase. ------------- My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment. ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt #DentalInsurance #DentalPracticeManagement #DentistryBusiness #DentalOffice #DentalPodcast
What if the real obstacle to growing your practice isn't getting more calls, but what happens after the phone rings? In this episode, Dr. Len Tau unpacks the step-by-step system any dentist can use to turn a $500,000 practice into a $1 million powerhouse in just 12 months (without breaking the bank on marketing.) He dispels the biggest myth in dentistry: that growth is out of reach with limited resources, revealing that most offices are held back by overlooked “leaks” and conversion gaps, not a lack of opportunity. Michael and Dr. Tau explore why a marketing budget as low as $1,500/month is enough to drive 20+ new patients when coupled with consistent processes, sharp phone skills, and clear internal accountability.Through stories and practical tactics, Dr. Tau guides us through an initial audit to spot where practices are losing potential patients, from missed calls and ineffective front-desk handling to low case acceptance and patient attrition. He shares actionable tools, like listening to recorded calls, asking the right operational questions, and introducing comfort-driven patient forms to turn new patients into lifelong patients. From scripting insurance conversations and pre-visit rapport-building to optimizing treatment presentations and review management, Dr. Tau details how any practice can harness its existing patient flow for exponential growth, one clear step at a time.What You'll Learn in This Episode:How to audit your practice to plug costly “leaks” before increasing marketing spendThe critical phone skills that make or break conversion ratesTactical steps to build patient trust from the very first interactionWhy active listening and “disarming” patients improves show rates and reviewsThe exact operational data (new patients, attrition, case acceptance, etc.) to track for fast growthKey system changes to raise daily production from detailed patient forms to same-day dentistryHow to frame treatment and payment options to maximize acceptance (and avoid sticker shock)Smart methods to measure marketing effectiveness (no matter your ad budget)The truth about online reviews and how to build reputation resilienceReady to see where your practice might be leaking profitability? Let's find out with Dr. Len Tau!Sponsors:CallRail: Call tracking + AI that turns calls into campaigns that convert, quality patients, and cost savings. Click our link to start a free trial today! https://sta.mx/vz69Click here for a special offer!Guest: Dr. Len TauCheck out Len's Media:Website: https://www.drlentau.com/Phone: 215-292-2100Supercharge Your Dental Practice Event: https://superchargeyourdentalpractice.com/Mentions & Links:CallRail Article: 5 healthcare marketing trends shaping patient growth in 2026Host: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/Join this podcast's Facebook Group: The Dental Marketer SocietyLove the Podcast? Follow on Your Favorite App! https://lnkfi.re/TDMPod
What if the single biggest money mistake you're making has nothing to do with marketing, overhead, or your fee schedule? Emmett Scott sits down with Dr. Brett Wells, CEO of Loren Dental Partners, who built nine locations — eight of them de novo startups — and spent six years grinding solo while leaving a fortune on the table. Brett shares why he waited way too long to bring in a second doctor, how that one decision took a single practice from $2M to $6M a year, and why two doctors in one location will always make more money than two separate practices. He also opens up about building and selling Dental HQ, a half-million dollar hot dog restaurant that almost made it to Shark Tank, and the communication lesson that changed how he leads. Ready to join DEO members who have already solved the challenges you are facing today? ✨ Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member
The Dentist Money™ Show | Financial Planning & Wealth Management
On this episode of The Dentist Money Show, Taylor sits down with practice owner Dr. Jackson Boone to discuss how implementing sustainable practices in his dental office has helped reduce waste, improve efficiency, lower overhead, and strengthen patient loyalty. From going paperless and upgrading technology to rethinking everyday office waste, Jackson shares practical changes that have made a meaningful impact on both his practice and the environment. Whether sustainability is a personal passion or you're simply looking for ways to run a more efficient business, tune in for valuable insights for any practice owner. Book a free consultation with a CFP® advisor who only works with dentists. Get an objective financial assessment and learn how Dentist Advisors can help you live your rich life.
Dr. Haley discusses 10 of the biggest mistakes dental practices make with patients and how these small breakdowns in communication, systems, and patient experience can quietly hurt trust, retention, and case acceptance over time. From rushing appointments and confusing treatment plans to insurance-driven conversations and inconsistent team communication, this episode explores the habits that can make patients feel overlooked, anxious, or disconnected from their care.Whether you're a dental student, associate, practice owner, or team member, this conversation is a reminder that great dentistry is about more than clinical skill alone. Dr. Haley shares practical insights on patient psychology, leadership, communication, and relationship-based dentistry that can help practices create a better experience for both patients and teams.Engage with the podcast on Instagram: https://www.instagram.com/dentaldownloadpodcastPodcast TikTok: https://www.tiktok.com/@dentaldownloadpodcastHaley's Instagram: https://www.instagram.com/dr.haley.dds Haley's TikTok: https://www.tiktok.com/@dr.haley.dds?lang=en
What if the biggest revenue leak in your practice isn't production… but what happens after treatment is completed? In this episode of the Raving Patients Podcast, Dr. Len Tau sits down with returning guest Shreyas Parab, co-founder and CEO of Daydream, to unpack how AI is transforming dental billing, insurance verification, and revenue cycle management. Shreyas shares how growing up in his mother's dental practice shaped his understanding of the administrative burdens that silently drain profitability and damage the patient experience. From insurance verification mistakes to denied claims and surprise patient bills, this conversation dives deep into why outdated systems are costing practices far more than they realize. Dr. Len and Shreyas also explore the future of AI in dentistry, where it's already succeeding, where it's overhyped, and how practices can use automation to improve efficiency without sacrificing patient relationships. If you've ever struggled with insurance headaches, front desk overwhelm, staffing challenges, or negative reviews tied to billing confusion, this episode offers a practical look at how the future of dental administration is evolving. What You'll Learn Why billing and insurance issues are one of the biggest causes of negative dental reviews How inaccurate insurance verification impacts patient trust and profitability The difference between AI that enhances a practice and AI that replaces human connection Where AI is already thriving in dentistry today Why administrative overload hurts both patients and team culture How automation can improve claim follow-up and reduce denials The future of front desk staffing and dental operations Why patient experience still matters more than technology How Daydream uses AI and human oversight together for RCM accuracy What dentists should focus on if they want more freedom and less operational stress — Key Takeaways 00:44 Introduction and Sponsor Message 02:00 Shreyas Reflects on Supercharge Your Dental Practice 04:23 Growing Up in a Dental Practice 09:30 AI's Rapid Growth in Dentistry 13:40 The Reality of AI Receptionists 17:05 How Billing Problems Hurt Patient Experience 19:46 The Hidden Cost of Insurance Verification Errors 24:45 What Dental RCM Looks Like With and Without AI 27:18 Can AI Make Mistakes? 30:15 Reducing Denials and Increasing Profitability 32:20 Which Practices Benefit Most From Daydream 35:17 The Future of the Dental Front Desk 36:55 Why Better Systems Give Dentists More Freedom 38:47 How to Learn More About Daydream 39:10 Final Thoughts and Closing Remarks — Connect with Shreyas Website: Daydream Dental Free Dental Billing Resource: Dental Billing 101 AI Google Review Analysis Tool: Daydream Google Review Analyzer — Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com. This podcast is sponsored by Dental Intelligence. Learn more here. This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here. Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!
Links & Mentions: Consult booking link: www.dryazdancoaching.com/consult Email me: DrDYazdan@gmail.com Make more money video: www.dryazdancoaching.com/MDM Follow me for more tips: (@DrYazdan) www.instagram.com/dryazdan and (@DrYazdanCoaching) www.Instagram.com/dryazdancoaching Many dental practice owners start their journey believing ownership will give them freedom — freedom with their schedule, finances, and how they practice dentistry. But for many dentists, the opposite happens. Instead of freedom, they become the most overworked person in the practice — the dentist, the treatment planner, the HR department, the marketing team, and the decision-maker for every question that comes up. In this episode, we dive into why letting go of control is so hard for dental practice owners — and how shifting your leadership style can help you build a self-sufficient team and a practice that truly supports your freedom. What You'll Learn in This Episode • Why so many dentists unintentionally become the bottleneck in their own practice • The hidden ways control shows up in daily practice operations • How dental training contributes to perfectionism and difficulty delegating • Why doing everything yourself may feel faster in the moment but costs thousands of hours long-term • The leadership shift that helps teams become more independent and confident • How to train your team to bring solutions instead of problems • Why accepting 80% perfection from your team can transform your practice • The key question that can dramatically reduce interruptions in your day Ready to Build These Systems? If you want to cut back on how much you're working and collect exactly what you want you need systems. To go deeper and implement this inside your practice, book a consult for Systems for a Million Dollar Dental Practice: dryazdancoaching.com/consult If you don't see a time that works, email me (address listed at the top of the page). I'll see you there.
Every dentist wants to convert as much business as possible. But are you and your staff taking all the right steps to ensure that becomes reality? On today's episode, Wes and Tyler sit down to discuss the 12 things that may be occurring in your practice that are killing your conversion rate. Some of them may seem like common sense, but they're worth investigating to ensure your patients are being given every opportunity to say "yes."To chat with one of our advisors about your practice, contact us today!And stay on top of more practice management insights by reading our blog, subscribing to our newsletter, and attending one of our seminars!
Looking for a dentist in Wahoo, Nebraska? This week on Chamber Chat with Kate & Kat, we sit down with Dr. Foland from Wahoo Creek Dental to talk about modern dentistry, dental implants, same-day crowns, clear aligners, and the future of dental care in Wahoo.Dr. Foland shares how Wahoo Creek Dental has grown over the last four and a half years, why personalized patient care matters, and how their office is helping bring more advanced dental services to Saunders County and the surrounding communities.We also dive into some of the services many people may not realize are available locally — including dental implants, same-day crowns, smile makeovers, and clear aligner orthodontics for both teens and adults.In this episode we cover:• Smile makeovers and restoring confidence through dentistry• Dental implants and why they feel more natural than traditional options• Clear aligners and orthodontic treatment available in Wahoo• The “Platinum Rule” and how their office personalizes patient care• Why oral health affects your overall health• Tips for reducing cavities and protecting your teeth• Why snacking all day may be hurting your teeth• The truth about mouthwash and what Dr. Foland actually recommends• Growing a business and building a team culture in a small town• Expansion plans for Wahoo Creek Dental• Why local orthodontic options matter for busy familiesWe also chat about how important it is for people to feel comfortable going to the dentist — even if it's been a while since their last appointment.Plus, Wahoo Creek Dental is currently looking to add another hygienist to their growing team!
In one of our bravest, raw, and most vulnerable episodes, my friend Rod Gardner (married father of 5, lives in Northern Utah, dentist, age 60) shares his story/new book called “Second Change Again: A Dentist's Journey from Professional Success to Prison, Addiction, and Ultimate Redemption”. Rod shares how drugs became a coping mechanism to deal/escape with the anxiety/scrupulosity he experiences as a teenager. He talks about putting this all behind him for his mission and the first part of his marriage—and then how the cycle came back to escape/deal with the stress of dental school. Rod talks about how that cycle repeated itself—getting worse and worse—until almost all hope was lost. Rod talks about kneeling in prayer in the 5-person jail cell—at the end of his rope—and how that was the beginning of hope/peace which led to sustained recovery (back with his wife Jill, family, regained his dental license and practice, rebaptized). I will never forget Rod talking about praying in the jail cell (and the inmates that ended up joining him). Rod concludes the podcast talking about his love and support for his queer son Kaden and his partner—the first time they came to the home—and his how his heart was full of love, a big hug, and support for both of them. Rod talks about his mighty change of heart from his earlier years to where is his now to love all of God's children. Super powerful podcast. I encourage everyone to listen/share this episode and read Rod's book. If you are in a tough spot—feeling alone and losing hope—please listen and share Rod's podcast/book. Thank you Rod for your courage to share your story. You give all of us more hope and help us better understand God's love for each of us. You are a good man. Links: Rod's Facebook: https://www.facebook.com/rod.gardner.509 Rod's IG: @ rodneyg21 Rod's E-mail: rodneytgardner@yahoo.com
If you've ever felt stuck between "work harder" and "systemize more," and suspected neither one is the answer, this episode is for you. Most practice owners inherited an operating system they never chose, and it's quietly producing the exact results they're trying to escape. Inside, Dr. Dave unpacks where it came from, the shadow it casts over modern dental practices, and what a profoundly more profitable alternative actually looks like.Listen now. Your operating system has been waiting for an upgrade.
Discover the Badass Guide to Being a Dental Practice Owner, a transformative resource for dentists seeking real results. This guide distills years of podcast wisdom into actionable strategies, from lowering overhead to growing your patient base. Each chapter includes QR codes linking to original episodes, making learning engaging and practical. Perfect for new and seasoned dentists, this book is your roadmap to a thriving practice, offering insights your dental education missed. Elevate your practice today with this essential guide.
Ignite Digital Marketing Podcast | Marketing Growth Tips | Alex Membrillo
Growing a DSO to 100+ locations usually means trading local soul for corporate efficiency. It doesn't have to. In this episode of Ignite, Ashley Petrochenko, Cardinal's VP of Brand Marketing sits down with Britney Long, EVP of Marketing at GPS Dental to break down how her team built the marketing infrastructure behind more than 100 dental practices while still keeping every brand local and patient-focused. From AI search and patient retention to tech stack decisions and lifecycle marketing, Britney shares the systems, lessons, and strategies helping GPS Dental scale nationwide growth without creating a "cookie cutter" experience. You'll walk away with: How to decide what to centralize vs. keep local across a multi-location portfolio The first marketing hire that changed how GPS understood patient experience Why AI search optimization is now the foundation, not the bonus How to stop losing patients you already paid to acquire If you're building or scaling a multi-location healthcare brand and trying to grow while keeping the patient experience local and personal, this is the episode to listen to next.. RELATED RESOURCES Connect with Britney- https://www.linkedin.com/in/britney-long-marketing/ How to Build a Full-Funnel Healthcare Marketing Strategy - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/healthcare-full-funnel-marketing-strategy/ Marketing + Operations: Why Total Alignment is Vital to Growth - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/healthcare-marketing-operations-alignment/ What is a Patient Journey? Examples to Grow Your Practice - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/what-is-a-patient-journey-grow-your-practice/ DSO Marketing: Branded House vs. House of Brands - https://www.cardinaldigitalmarketing.com/healthcare-resources/blog/dso-marketing-branded-house-vs-house-of-brands/
What happens to your dental practice when life throws you a curveball? Not a minor inconvenience - a genuine crisis. Health problems, family emergencies, the kind of stuff that stops you in your tracks. For most practice owners, that's the moment they discover whether their business is a life raft or a dead weight. And the difference, as Jesse shares in this episode, comes down to what you built before the storm hit.Dental practice financial resilience isn't just about having a rainy day fund. It's about systems - the ones that keep running when you can't. In this episode, Jesse unpacks a real story from a friend who nearly lost it all, breaks down the gaps that almost sank them, and shares practical strategies for price-shopping calls, economic downturns, and reclaiming your agency as a practice owner.In This Episode:00:44 Why one practice owner's personal crisis became the ultimate stress test for their business01:16 The four financial systems that kept the wheels turning when the owner couldn't show up01:53 The slow leaks hiding in your practice right now that aren't screaming for attention02:44 Why price-shopping phone calls are actually buying signals, and how your reception team might be misreading them03:06 The difference between a script and a framework04:06 How to handle the "how much is a crown?" call in a way that books appointments instead of losing them06:38 What practising through recessions, the GFC, and COVID has taught Jesse about financial resilience07:29 The danger of dental Facebook groups during tough economic times08:25 Why your business results are more within your control than you think — and the skills you need to start building now.Links & Resources:Episode 548 — The Four Financial Systems for Dental Practices Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Savvy Dentist Team Training BundleIf your practice can't run without you, it's time for systems - not more theory. That's why we created the Savvy Dentist Team Training Bundle - five powerful, system-driven programs including Front Desk All Stars, the Million Dollar Dentist, Practice Manager Masterclass, Advanced Treatment Coordinator Training, and High-Performance Hygiene. Each course delivers practical, step-by-step systems your team can use every day to build accountability and create a self-managing practice. Save $2,000 for a limited time — visit savvydentist.com/team-training.Team Training Bundle 2025
Shared Practices | Your Dental Roadmap to Practice Ownership | Custom Made for the New Dentist
Transitioning from a clinician to a CEO requires a fundamental shift in how you view your bank account. In this episode of Ask George, Dr. George Hariri reveals the "survival guide" for mastering dental practice profitability. If you've ever felt the frustration of a packed schedule and high production that never seems to translate into a growing bank balance, you are likely missing the "Moneyball" discipline required for true dental business ownership. George shares his personal journey from a revenue-only focus to becoming a disciplined CFO, providing the roadmap for every future owner to follow.The core of dental practice profitability lies in understanding three financial pillars: the Income Statement, the Balance Sheet, and the Cash Flow Statement. George explains why your practice management software might lie to you about your revenue and how to reconcile bank deposits with collections. By mastering financial management for dentists, you can stop guessing and start leading. This episode breaks down the "one month break-even" liquidity rule, ensuring you have enough cash on hand to weather the volatility of dental practice management without the stress of payroll cycles or credit card bills.For those looking to scale, George explores dental growth strategies that prioritize cash-on-cash returns over "paper wealth." He discusses how to utilize a quarterly distribution schedule to accumulate cash before deciding whether to reinvest in the practice or take a personal draw. This approach to sustainable dental practice growth ensures that every dollar you spend—whether on a new operatory, marketing, or coaching—acts as a soldier sent out to bring more soldiers back.Don't let your practice be a high-revenue trap. Learn the dental business strategies that separate struggling associates from wealthy owners. By focusing on dental practice profitability through the lens of cash flow and disciplined reinvestment, you can build a business that generates consistent, predictable wealth.Ready to take the next step in your dental practice journey? Visit https://sharedpractices.com to learn more about our Buyer Representation and Coaching services, designed to help dentists buy, grow, and optimize profitable practices. You can also use our Free Look to evaluate dental practice opportunities with real data before making a decision. For daily Dental Moneyball insights, strategy tips, and updates, follow us across our social channels.
Is dental practice ownership worth it in 2026? In this episode of The Lifestyle Practice Podcast, Dr. Derek Williams breaks down the real pros and cons of owning a dental practice — the truth social media gets wrong, the financial risks nobody warns you about, and the mindset shifts every dentist must make before buying a dental practice. Whether you are a new dental school graduate weighing associate dentist vs. practice owner, a dentist exploring dental practice acquisition, or an established owner trying to build a profitable lifestyle dental practice, this dental podcast delivers the framework you need. Dr. Derek Williams shares the four biggest upsides of practice ownership in dentistry, the four most painful downsides, and the key questions that determine whether ownership will give you freedom or feel like golden handcuffs. In this episode, you will learn: ✔️ The four biggest upsides of dental practice ownership — income potential, control, equity, and growth ✔️ The hidden downsides — financial risk, mental load, leadership pressure, and total responsibility ✔️ Why most dentists fail at ownership (hint: it is NOT clinical skill) ✔️ The key questions to ask yourself before buying a dental practice ✔️ How to build a profitable dental practice with intentional systems ✔️ Associate dentist vs. practice owner — which path actually fits your lifestyle ✔️ How to avoid the "golden handcuffs" trap of bad ownership models. Connect with us: Take our FREE lifestyle and practice assessment: https://thelifestylepractice.com/practice-assesment/ Learn more about 1-on-1 coaching: https://thelifestylepractice.com/coaching-services/ Get access to TLP Academy: https://thelifestylepractice.com/coaching-services/ Get the TLP Student Academy for $20 (lifetime access): https://the-lifestyle-practice.teachable.com/p/studentacademy Subscribe to The Lifestyle Practice Podcast: https://podcasts.apple.com/us/podcast/tlp-podcast-for-dentists/id1476544801 Email Derek at derek@thelifestylepractice.com Email Matt at matt@thelifestylepractice.com Email Steve at steve@thelifestylepractice.com
Your team doesn't care like you do, and most practice owners blame the wrong thing.In 1994 and 1995, Dr. Dave had a sideline pass to one of the greatest leadership clinics in American sports history, serving as an athletic trainer for the Nebraska Cornhuskers during back-to-back national championship seasons.What he witnessed inside that locker room changed how he thinks about building any high-performing organization.In this episode, you'll learn why "elite performance" and "dependency-based culture" cannot coexist, and what one of the most dominant runs in college football history reveals about the practice you're trying to build.If you've ever felt like you're carrying your practice on your back, this is the episode that shows you why. Press play to learn how the best practice owners build self-managing teams.
In this episode of Jumpstart With Jeff, host Dr. Jeff Buske delivers, "From Prisoner to Producer," recorded live across multiple platforms, including Zoom, Instagram, LinkedIn, and YouTube. Drawing from his 27 years of experience in dentistry, Dr. Buske addresses the unique challenges and rewards of the profession, focusing on the mental, emotional, and professional transformation required to thrive. Through an engaging blend of personal anecdotes, practical frameworks, and actionable insights, this episode explores how dentists can shift from feeling confined by their practice to becoming empowered producers who lead with purpose and joy. Dr. Buske shares a poignant story of a colleague's struggle with mental health, highlighting the critical need to address burnout and dissatisfaction in dentistry, where statistics reveal 40% of practitioners report unhappiness and 90% of professionals experience burnout. The episode highlights three key principles—being present, harnessing power, and embracing the mindset of "I am the one"—to guide listeners toward transformation. Dr. Buske introduces the Limitless Dentist Method, a framework designed to move beyond temporary change to lasting internal transformation, helping dentists break free from limiting beliefs, rules, and stories that shape their worldview. By emphasizing the importance of starting with facts and truth, he provides practical tools to reassess one's practice, leadership, and personal fulfillment. Listeners will gain strategies to implement immediately, from refining their leadership approach to optimizing their practice's operations, making this episode a must-listen for dental professionals seeking to reclaim control and find fulfillment in their careers. Primary Featured Points: Three Key Principles: Learn the transformative concepts of being present, understanding power, and adopting the "I am the one" mindset to shift from feeling trapped to thriving as a producer. The Limitless Dentist Method: Discover a framework focused on internal transformation, helping dentists break free from limiting beliefs and create sustainable change in their practice and personal life. Mental Health in Dentistry: Address the alarming statistics of 40% unhappiness and 90% burnout among dental professionals, with insights on fostering mental resilience and well-being. Practical Frameworks for Immediate Impact: Gain actionable strategies to enhance leadership, optimize practice operations, and align your career with your personal vision. “The facts will set you free. If we don't start with the truth of our current reality, we're building on fiction and fantasy, and that's no way to create lasting transformation.” – Dr. Jeff Buske To connect with Dr. Buske follow the links below - LinkedIn Instagram Facebook Limitless Dentist Academy Join Dental Syndicate HERE Learn more about your ad choices. Visit megaphone.fm/adchoices
On today's episode, Dr. Mark Costes sits down with Brannon Moncrief of McLerran & Associates to unpack the current state of dental practice transitions, valuations, and DSO affiliation. Brannon explains the key differences between doctor-to-doctor sales and DSO deals, including when a smaller practice may be better suited for a private buyer and when a larger, multi-provider practice may benefit from exploring the DSO route. They also discuss why younger dentists are selling earlier than previous generations, how inflation and staffing pressures are impacting EBITDA, and what sellers need to understand about cash at close, deal structure, platform opportunities, strategic buyers, and recap potential. Brannon also emphasizes the importance of having the right sell-side advisor to avoid bad actors, protect long-term outcomes, and make sure the deal aligns with the doctor's personal and professional goals. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
Can you still win patient loyalty when you walk away from insurance contracts?Dr. Parth Kansagra did just that, launching a premium-priced, insurance-free dental practice in Orange County against all conventional wisdom. Dr. Kansagra shares why he walked away from burnout and chose the hard road of building a practice on his own terms, leaning on his MBA skills, strong patient communication, and a vision for comprehensive patient care.He unpacks the pivotal moment that inspired him to drop insurances cold turkey, then takes us behind the scenes of his high-touch transition: spending months meeting every patient face-to-face to personally explain the new model. Dr. Kansagra gets real about the financial and emotional stress of entrepreneurship, how losing insurance-driven patients opened doors for true cosmetic-focused care, and the steps he took to make premium pricing feel trustworthy with transparent menus, longer exams, and even a six-year warranty. Listen in for honest lessons on patient relationships, marketing that actually works, and how building real trust became his not-so-secret advantage.What You'll Learn in This Episode:How dropping insurance transformed patient relationships and practice cultureStrategies for communicating change and building trust with existing patientsThe financial realities and risks of going insurance-free from day oneWhy personalized attention became the cornerstone of Dr. Kansagra's approachTips for converting bargain-seekers into loyal, high-value patientsUnexpected growth tactics: Groupon whitening offers, memberships, and “social media scholarships”Building a transparent fee structure including warranties and easy refund policiesThe importance of direct doctor access (and giving out his Google number!)How “banked” membership plans and referral networks can drive real growthPress play to learn how Dr. Kansagra builds real trust in his practice!Sponsors:Oryx: All-In-One Cloud-Based Dental Software Created by Dentists for Dentists. Patient engagement, clinical, and practice management software that helps your dental practice grow without compromise. Click or copy and paste the link here for a special offer! https://thedentalmarketer.lpages.co/oryx/Click here for a special offer!Guest: Dr. Parth KansagraPractice Name: Bespoke Dental StudiosCheck out Parth's Media:Practice: https://bespokedentalstudios.com/Juma (Heathcare Wallet for Patients): https://getjuma.com/Instagram: https://www.instagram.com/dr.parthk/LinkedIn: https://www.linkedin.com/in/drparthkansagra/Host: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/Join this podcast's Facebook Group: The Dental Marketer SocietyLove the Podcast? Follow on Your Favorite App! https://lnkfi.re/TDMPod
Most practices are either tracking nothing, tracking everything, or tracking the wrong things entirely — and the result looks the same: a busy practice you can't fully control.This episode will tell you what metrics actually matter and what they're telling you about your practice. Learn how to track KPIs without getting overwhelmed, use data to find trends, and solve problems in your practice.Topics discussed:KPIs to check every weekWhat each metric say about your practice4 scorecards for running your practiceHow to use KPIs to track team performanceLeading vs. lagging indicatorsThe dumbest data point in dentistryWhy a dashboard you check monthly is uselessThe treatment plan acceptance trapThis episode was produced by Podcast Boutique https://www.podcastboutique.comDon't be a silly goose....Download the Dental Practice Heroes App today and access all the free resources available to you. (Awesome Android ppl Click Here) Are you Ready for a More Proactive CPA? Email info@itxre.com or check out https://www.itxre.com for more information. Take Control of Your Practice and Your LifeWe help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams.Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.
What would you do if your high-performing practice was flooded and couldn't operate?Dr. Sonny Spera faced exactly this in 2006 when a disastrous flood wiped out one of his three dental offices. Amid the chaos, Dr. Spera showed exemplary leadership by ensuring no team member lost hours and every patient received their care. The key? Pioneering solutions, resilience, and a shared commitment to their dental family. Dive into this episode to discover how, even when catastrophe strikes your practice, you can roll up your sleeves and pave your own path forward. Gain insights on turning disaster into a strengthening growth experience. Listen now to learn how to handle unexpected setbacks while preserving your team's stability and commitment.Listen to Sonny's Other Episodes Here:340: Dr. Sonny Spera | Progressive Dental – The Dental Marketer PodcastMMM [Insurance] If You Want To Cut Out Your Worst Paying Insurances, Do This! – The Dental Marketer PodcastHost: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/Join this podcast's Facebook Group: The Dental Marketer SocietyLove the Podcast? Follow on Your Favorite App! https://lnkfi.re/TDMPod
On today's episode, Dr. Mark Costes sits down with Chris Sands, co-founder of Crown Card Services and Pro-Fi 20/20, to unpack the often-overlooked world of credit card processing fees in dentistry. Chris explains how merchant fees quietly chip away at profitability, EBITDA, and even practice valuation, while sharing why more dental offices are exploring compliant surcharge programs to recover 70–90% of card fees. They also dive into the difference between rates and fees, the importance of PCI compliance, state-by-state surcharge restrictions, and how PPO contracts may create additional challenges for practices trying to pass fees along to patients. Chris also breaks down why software integration can come with a massive hidden cost, how bridge solutions may help practices avoid inflated processing rates, and why startups and first-time buyers may have an advantage by implementing these systems from day one. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://crowncardservices.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast