Podcasts about dental practice

AI isn't just coming—it's already answering your phones. Richard Low sits down with Mango Voice's Richard May to uncover how practices are using AI to transcribe, summarize, and even respond to patient calls. From never missing a lead to smarter call audits, this episode reveals the AI tools changing the dental front desk forever.

Dr. Kuba and Bethany discuss a gut wrenching issue today – when to fire patients, how to fire patients, and everything else related to this topic. They reflect back on a recent episode where Dr. Jones described an unruly patient. Together, they discuss the pros and cons of firing a patient as well as the underlying question of “How do you know when it is the right time to fire a patient?” It is a difficult subject that plagues practice owners from time to time, so tune in to hear tips and points to consider before you decide to fire a patient from your practice. Previous Episodes Worth Revisiting: Dr. Jones Divulges His Worst Moments as a Practice OwnerHow to Respond to Angry and Unhappy Patients 2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

What if a gas station could teach you how to transform your dental practice from "just another option" into the premium destination patients actively choose? In this episode, TBone breaks down how Buc-ee's built a $500M empire by taking a commodity business and creating an unmatched experience - and shows you exactly how to apply their strategies to your practice.

Most dentists grind themselves into the ground, believing freedom only comes after a big sale. After scaling a $6 million practice, selling to a DSO, and nearly torching his relationships in the process, Dr. Paul Etchison discovered that real freedom isn't about early retirement. Now the bestselling author of Dental Practice Heroes, a coach, and a podcast host, he shows how any dentist—whether solo or scaling—can build a business that thrives without their constant presence. If you like this episode, here are more episodes we think you'll enjoy: Ep #554 – From Clinician to Executive: The Playbook for Scaling Dental Practices - Emmet Scott Ep #549 - Lessons on Ownership, Mindset & Money For Practice Owners and New Dental Grads – Mike Abernathy Check out the show notes for more information! P.S. Whenever you're ready, here are some other ways I can help fast track you to your Freedom goal (you're closer than you think): 1. Schedule a Call with My Team: If you'd like to replace your active practice income with passive investment income within 2-3 years, and you have at least 1M in available capital (can include residential/practice equity or practice sale), then schedule a call with my team. If it looks like there is a mutual fit, you'll have the opportunity to attend one of our upcoming member events as a guest. 2. Get Your Dentist Retirement Survival Guide: The winds of economic change are here, and now is the time to move to higher ground. This guide gives you the steps to protect your retirement, your family, and your peace of mind. Get the 25-point checklist here. 3. Get Your Free Retirement Scorecard: Benchmark your retirement and wealth-building against hundreds of other practice professionals, and get personalized feedback on your biggest opportunities and leverage points. Click here to take the 3 minute assessment and get your scorecard.

What if one tweak in treatment consultations increased case acceptance 30%? In this episode, Kendall sits down with Patrick Johnson, Head of Customer Experience at Rilla, to unpack the hidden moments that decide whether patients say yes to treatment. Patrick shares how one dental group saw treatment acceptance increase 48% in just three months, why many treatment coordinators don't ask for the close, and how AI coaching exposes patterns like doctors downselling or coordinators doing 75% of the talking. Think of it as game tape for your dental team—every conversation gets sharper, and more patients commit to treatment.  

The Best Dental Marketing Podcast, powered by Dentainment, delivers cutting-edge strategies to help dental practices attract more new patients and grow in today's competitive digital landscape. In this episode, we explore the critical importance of having a high-quality before and after Smile Gallery page on a Dental Website, emphasizing that authentic, well-presented patient images are essential to attracting cosmetic dentistry patients and boosting conversions. We provide actionable recommendations, such as featuring the Smile Gallery prominently in the website's navigation and presenting the images in groups of four to ensure Dental Practices leverage their best case results for Marketing success.

In this episode, host Patrick Chavoustie is joined by Brenda McNulty from DSO FACTS who shares her 30+ years of experience helping dental practices streamline systems, hold teams accountable, and reduce stress. We explore the biggest challenges dental practice owners face and how to tackle them effectively.Here's what they cover:– Brenda McNulty's Journey in Dentistry & Leadership– Top Challenges Dental Practices Face Today– Implementing Systems That Actually Work– Holding Your Dental Team Accountable Without Conflict– Hiring for Culture & Mission Alignment– Leadership Lessons to Strengthen Your Practice ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick's LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/

On today's episode, Dr. Mark Costes is back for Part 2 of his powerful presentation from the Dental Success Summit, where he dives even deeper into the most pressing challenges facing dental practice owners today—and what to do about them. Mark unpacks the real impact of the shrinking dental workforce, the hygiene “situationship,” and how to turn non-producers into high-performing team members by aligning compensation with measurable KPIs.   He also explores the nuances of PPO participation, helping listeners understand how to evaluate profitability per procedure, plan, and provider. With a strong emphasis on leadership, culture, and infrastructure, this session is packed with pragmatic insights to help you scale smarter, retain top talent, and reclaim control in a rapidly evolving industry. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

The Best Dental Marketing Podcast, powered by Dentainment, delivers cutting-edge strategies to help dental practices attract more new patients and grow in today's competitive digital landscape. In this episode, we learn about the importance of adding a phone number field to Dental Practice contact forms, as many submissions only include email which can lead to communication difficulties when emails go unanswered or get marked as spam. We also offer tips such as setting reminders to regularly test contact form submissions by sending a test message and confirming with front desk team members that it was received, since many website forms get filtered to spam folders or stop working due to technical issues, leading to missed opportunities with potential New Patients.

On today's episode, we bring you Part 1 of Dr. Mark Costes' main stage keynote from the Dental Success Summit, where he sets the stage for what it truly takes to thrive in modern dentistry. With trademark honesty and humor, Mark shares his own failures, the lessons they taught him, and why making clinical dentistry optional should be every practice owner's north star.  He introduces foundational concepts like the Four Futures, the Elite Practice Blueprint, and the critical importance of building strong infrastructure before scaling. From workforce challenges and hygiene shortages to PPO frustrations and burnout, Mark breaks down why the most successful dentists don't just work harder—they work smarter, with clarity, intention, and community. This is the mindset reset that every dental entrepreneur needs. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Dr. Kuba and Bethany revisit culture but in a slightly different way today. They look at the personalities that impact the culture the most. In other words, they discuss the most influential personalities on the team (sanguine and cholerics). If your culture seems slightly “off,” or recently went through a dramatic turn of events, it is worth your time to consider the impact of the most dynamic people on your team. They have the ability to very easily sway your team in one direction or the other. So, it is prudent to consider their impact on your team! Previous Episodes Worth Revisiting: Personalities on ParadePatient Personalities on Parade ⭐2026 Crash Course Dates are ALMOST GONE!!! Reach out TODAY to sign up!

In this episode, I explore a question that's been on my mind – do we really need to post so much on social media to grow a successful dental practice? I share what I've seen across a wide range of practices, from those pouring thousands into digital ads to those thriving without any online marketing at all. I talk about the different types of patients – transients, loyals, and perpetuals – and why understanding who you're trying to attract is key to choosing the right marketing strategy. If your goal is to build a long-term, stable patient base, especially in a general dental setting, then this episode will help you rethink where your marketing time and money are best spent.Interested in taking your personal, team, and dental practice to the next level? Contact Julie today to explore the possibilities for growth and success! Visit our website, Dental Business Mastery, at https://dentalbusinessmastery.com.au/, and book a complimentary, obligation-free Discovery Call to discuss your specific needs and goals. Schedule your call here: https://tidycal.com/3l298p1/30-minute-meeting If you have any questions or would like more information, feel free to contact us via email at info@dentalbusinessmastery.com.au.

Emmet shares the frameworks that have helped over 460 dental organizations scale, representing $3 billion in revenue and 1,700 locations. From understanding the profitability cycle to avoiding the trap of “red car, blue truck, yellow motorcycle” distraction, he outlines the path from clinician to entrepreneur to executive. This is a roadmap for anyone ready to build a business that funds freedom—without chaining themselves to the chair. If you like this episode, here are more episodes we think you'll enjoy: Ep #553 – How to Invest or Participate in Franchise Businesses – Jon Ostenson Ep #526 - Dental Practice Transitions – DSO Trends, Seller Options and Best Practices – Brannon Moncrief Check out the show notes for more information! P.S. Whenever you're ready, here are some other ways I can help fast track you to your Freedom goal (you're closer than you think): 1. Schedule a Call with My Team: If you'd like to replace your active practice income with passive investment income within 2-3 years, and you have at least 1M in available capital (can include residential/practice equity or practice sale), then schedule a call with my team. If it looks like there is a mutual fit, you'll have the opportunity to attend one of our upcoming member events as a guest. 2. Get Your Dentist Retirement Survival Guide: The winds of economic change are here, and now is the time to move to higher ground. This guide gives you the steps to protect your retirement, your family, and your peace of mind. Get the 25-point checklist here. 3. Get Your Free Retirement Scorecard: Benchmark your retirement and wealth-building against hundreds of other practice professionals, and get personalized feedback on your biggest opportunities and leverage points. Click here to take the 3 minute assessment and get your scorecard.

If your practice runs only when you're watching every corner, you don't have a business—you have a job with extra stress. In this episode, I sit down with Kiera Dent of Dental A-Team to break down the CEO mindset so you can step out of micromanagement, build a self-managing team, and get your time—and sanity—back. I've lived both sides: the dentist who does everything and the CEO who trusts systems and people. Kiera and I dig into the exact levers that turn chaos into consistency: vision, numbers, and simple systems your team can actually follow. We also talk honestly about burnout, identity, and why delegation (done right) becomes your most profitable “procedure.” What You'll Learn in This Episode The CEO Mindset: Why your role is vision, culture, and execution—not every task on the floor. The “YES” Model: You/vision → Earnings & profitability → Systems & team development. Chaos Killers: Tighten handoffs, morning huddles, block scheduling, and role clarity to stop daily fires. Delegation that Sticks: Empower + hold accountable so responsibility never boomerangs back to you. Burnout Antidotes: Detach identity from output, build recovery time, and lead with numbers, not guesswork. Stress Reducers: Align goals with your actual life, master cash flow, fix one KPI/system at a time. — Key Takeaways  00:40 Introduction and Event Announcement 01:50 Understanding the CEO Mindset in Dentistry 03:35 Systematizing Practices for Growth 05:30 Overcoming Micromanagement 08:44 Identifying Chaos Creators in Dental Practices 12:46 The Role of a CEO Dentist 17:25 The Importance of Delegation 22:58 Mindset Traps and Overwhelm in Dentistry 29:14 Reducing Daily Stress in Dental Practices 33:54 Lightning Round Q&A 40:08 Conclusion and Call to Action — Connect with Kiera Want Kiera's help turning your practice into a self-managing, growth-ready business? Here's where to reach her: Website / Consulting: https://www.thedentalateam.com/ — book a call and explore services Podcast: Dental A Team Podcast (practical, team-centric systems every week) Text Kiera's Team: 775-243-5100 Instagram: @dentalateam for tips, playbooks, and event updates Tell her you heard her on The Raving Patients—she'll know exactly what you're after. — Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com. This podcast is sponsored by Dental Intelligence. Learn more here. This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here. Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

The Bulletproof Dental Podcast Episode 408 HOSTS: Dr. Peter Boulden and Dr. Craig Spodak DESCRIPTION Join Craig and Pete as they discuss the common struggle of dental professionals feeling they lack time. They explore the paradox of wanting to grow their practices while also seeking more freedom and time for personal life. The discussion delves into the importance of delegation, training associates, and the emotional aspects of time and money. They emphasize the need for first principles thinking to identify true goals and the role of partnerships in achieving growth.  TAKEAWAYS Many dentists feel they lack time but seek freedom. The pursuit of money often masks the desire for time. Scaling a dental practice requires effective delegation. Training associates is crucial for business growth. Time and money are emotional concepts, not just physical. First principles thinking helps clarify true goals. Partnerships can enhance business growth and personal satisfaction. The diminishing pie theory can trap dentists in their practices. Personal reflection is essential for understanding one's goals. Finding clarity in what you want is key to happiness. CHAPTERS 00:00 The Time Dilemma in Dentistry 02:54 The Pursuit of Freedom Over Money 05:44 Scaling Challenges in Dental Practices 08:38 The Importance of Delegation 11:38 Training and Developing Associates 14:22 The Emotional Aspect of Time and Money 17:20 First Principles Thinking in Dentistry 20:09 The Role of Partnerships in Growth 23:20 The Dangers of the Diminishing Pie Theory 26:05 Finding Clarity in Your Goals 29:00 The Importance of Personal Reflection 31:59 The Balance of Wealth and Happiness  

Change is never easy, but every bold decision shapes the story of your entrepreneurial journey—just ask Dr. Jessica Pushee, who returns to share the honest highs and lows of her first year running a dental practice in Foxboro, Massachusetts. From the start, Dr. Pushee made gutsy moves, including staying out of network with a major insurance company, Delta Dental. She pulls back the curtain on how these choices have both tested her resolve and ultimately benefited her business, underscoring the delicate art of balancing uncompromising care with savvy operations.In this candid interview, Dr. Pushee opens up about her transformation from a hands-on micromanager to an empowering leader committed to supporting her team. She recounts pivotal learning moments, like the fallout from missed consent forms, that sparked essential changes in her workflow and culture. You'll also hear her best and worst ideas for patient acquisition, from the surprisingly powerful impact of cozy office details to the hard lessons learned from ineffective advertising spends. Dr. Pushee's reflections culminate in her top advice for practice owners: focus less on obsessing over numbers and more on nurturing your team, because happy staff means happier patients (and sustainable growth.)What You'll Learn in This Episode:The real effects of opting out of insurance networks on a new dental practiceHow owning mistakes can lead to better systems and a stronger team cultureStrategies for delegating effectively and letting your staff grow from experiencePractical tips for creating a welcoming environment that delights patientsWhich marketing experiments failed and what consistently drives new referralsWhy investing in your team's needs pays off in patient satisfaction and retentionThe benefits of shifting from financial obsession to purposeful leadershipHit play now to discover Dr. Pushee's hard-won wisdom on building a practice (and a culture) that truly lasts.‍Sponsors:‍Net32: Founded by a dentist, for dentists. Net32 is the leading online marketplace for dental supplies, helping dental and medical professionals save on high-quality products for over 25 years. Start saving today at: net32.com/dentalmarketerGuest: Dr. Jessica PusheePractice Name: Charm DentalCheck out Jessica's Media:‍Website: dentistinfoxboro.comInstagram: instagram.com/charmdentalmaFacebook: facebook.com/profile.php?id=61560009046083‍Host: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍Join this podcast's Facebook Group: The Dental Marketer Society‍Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!

In this milestone episode, we invited dental practice owners from across our community to join us live and share what has been most impactful for their practice growth. You'll hear from dentists with a wide variety of practices as they share what has made the biggest difference for them. In this episode, we talked about everything from profitability to teamwork to comprehensive preventative care. Don't miss this packed episode. Thank you to everyone who was a part of this live recording, we're SO honored to have hosted The Double Your Production Podcast for 150 episodes. Thanks for tuning in, we're looking forward to many more episodes!

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Dr. Kuba and Bethany dig in to an all-important topic – patient communication. In this episode, Dr. Kuba shares a recent restaurant experience and how the communication was off throughout the entire meal. Ultimately, she felt like she was treated like she was an idiot. She began to wonder how often patients feel like idiots in our office. She and Bethany discuss the value of good listening to ensure that smooth and respectful communication can occur. 

The Best Dental Marketing Podcast, powered by Dentainment, delivers cutting-edge strategies to help dental practices attract more new patients and grow in today's competitive digital landscape. In this episode, we learn why choosing a strategic domain name is one of the most important steps for Dental Practices to achieve strong SEO, better patient recall, and long-term brand value. We hear how avoiding mistakes like using personal names, hyphens, or non-.com domains—and instead selecting descriptive, location-based, or service-oriented names—can boost marketing ROI, Practice valuation, and overall online success.

In this episode of The Level Up Podcast w/ Paul Alex, we sit down with Dr. Alex Planes—an inspiring entrepreneur who turned humble beginnings and massive adversity into a thriving multi–eight-figure dental empire. From moving to the Dominican Republic at 21 with no clear path, to battling financial stress, rejection, and even discrimination, Dr. Planes never let setbacks define him. Instead, he built a blueprint for growth—scaling practices from $300K to $2.5M in record time. You'll hear how Alex: Used vision boards, mindset, and resilience to overcome self-doubt and tough circumstances. Invested in professional development and team training to multiply revenue tenfold. Applied marketing strategies—direct mail, SEO, and social media—to drive massive patient growth. Transitioned from dentist to consultant, helping others build their own dental empires. Whether you're a dentist, entrepreneur, or simply chasing growth in your own life, this conversation is packed with lessons on faith, focus, and execution.

Does billing in our practice feel like pulling teeth?!  For most practices, it's the #1 source of lost revenue and endless headaches. In this episode, we break down the hidden billing mistakes that leak profits from your pocket.  We reveal how to take control of your insurance verification, claim denials, and coding systems.Discover practical strategies to:Eliminate costly billing errorsStreamline insurance verificationPrevent claim denials before they happenUnlock faster payments and stronger cash flowIf your dental practice is tired of chasing payments, this episode will show you how to protect your bottom line and finally get paid what you deserve.Review us

Are you leaving money on the table in your dental practice? In this episode, we pull back the curtain on dental billing problems that silently crush profits. From sloppy insurance verification to endless claim denials.You'll hear how to:Spot and stop hidden revenue leaksUse proven dental coding tips to maximize collectionsStreamline your billing systems to improve cash flowTake control of your practice's revenue cycle once and for allIf you're tired of billing headaches and lost revenue, this conversation will show you how to transform frustration into steady cash flow! Review us

Get a free audit of your indemnity cover here >>> https://quote.allmedpro.co.uk/dental-indemnity-2025-new-proposal-dwi/———————————————————————Collect unlimited free verifiable CPD for UK Dentists here >>> https://www.dentistswhoinvest.com/videos/buying-a-dental-practice-heres-what-you-need-to-know-with-maja-thompson-and-kimberley-parker———————————————————————Stepping into practice ownership represents a monumental career milestone, yet the process remains shrouded in complexity for many dentists. This comprehensive episode pulls back the curtain on dental practice acquisition with unparalleled clarity and expert guidance.Maja Thompson and Kimberley Parker from Henry Schein Dental Practice Sales bring their combined decades of experience to illuminate every aspect of the buying journey. With Maja's background in practice acquisitions and ownership, alongside Kimberley's 15 years specializing in practice finance, they offer a treasure trove of insights you simply won't find elsewhere.The dental acquisition landscape has evolved dramatically in recent years. After a cooling period triggered by rising interest rates in late 2022, the market has adapted, with independent buyers and small groups now driving significant activity. This shift creates tremendous opportunities for individual practitioners looking to take their first step into ownership.From identifying the perfect practice to navigating financing options, this episode methodically walks through critical considerations that shape successful acquisitions. You'll discover why location extends far beyond personal preference, how diverse revenue streams create stability, and the long-term implications of property decisions. The experts demystify practice valuation methods, revealing how EBITDA multiples vary between owner-occupier models (2.5-4.5) and associate-led practices (6-9).———————————————————————Disclaimer: All content on this channel is for education purposes only and does not constitute an investment recommendation or individual financial advice. For that, you should speak to a regulated, independent professional. The value of investments and the income from them can go down as well as up, so you may get back less than you invest. The views expressed on this channel may no longer be current. The information provided is not a personal recommendation for any particular investment. Tax treatment depends on individual circumstances and all tax rules may change in the future. If you are unsure about the suitability of an investment, you should speak to a regulated, independent professional. Investment figures quoted refer to simulated past performance and that past performance is not a reliable indicator of future results/performance.Send us a text

The Bulletproof Dental Podcast Episode 407 HOSTS: Dr. Peter Boulden and Dr. Craig Spodak DESCRIPTION In this episode of the Bulletproof Dental Practice Podcast,  Craig and Peter celebrate Craig's birthday while delving into the importance of team dynamics and relationships in the dental business. They discuss the common misconceptions about needing the right team to succeed and emphasize that great people are created through effective leadership. The conversation explores the challenges of managing a dental practice, the significance of time and freedom, and the realities of selling a practice to a DSO. They provide pragmatic steps for overwhelmed dentists looking to improve their business and work-life balance.  TAKEAWAYS The importance of celebrating milestones in life and business. Great people in business are created, not just found. Building strong relationships is key to business success. Leadership growth is crucial for organizational success. Managing the urgent versus the quiet important tasks is essential. More money does not equate to more freedom. Understanding the value of time is critical for dentists. The DSO model can be misleading for practice owners. Creating a business that works for you is vital for long-term success. Pragmatic steps can help overwhelmed dentists regain control of their practices. Maximizing productivity can be achieved with a three-day work week. Clarity in goals is essential for success. Reverse engineering helps in creating actionable plans. Effective communication aligns the team with the vision. Delegation empowers team members and fosters growth. Dentists need to adopt a business mindset for freedom. Clarity reduces confusion and enhances team performance. Your dental license is a valuable asset for business. CHAPTERS 00:00 Celebrating Milestones: Craig's Birthday Episode 01:05 The Importance of Team Dynamics in Dentistry 03:15 Building Relationships: The Key to Business Success 06:40 Navigating the Challenges of Business Management 10:09 Understanding the Value of Time and Freedom 12:34 The Evolution of a Dentist's Career 14:03 The DSO Dilemma: Selling Your Practice 17:05 The Financial Realities of Selling a Dental Practice 18:50 Pragmatic Steps for Overwhelmed Dentists 21:15 Creating a Business That Works for You 25:00 Maximizing Productivity: The Three-Day Work Week 27:59 Clarity and Reverse Engineering Your Goals 28:56 Communicating Vision: Aligning Your Team 31:57 Working on Your Business: Strategy and Innovation 36:02 The Importance of Clarity in Leadership 39:58 Delegation: Empowering Your Team for Growth 43:57 Creating a Business Mindset in Dentistry  

On today's episode, Dr. Mark Costes welcomes Jane Levy, co-founder and CEO of Plan Forward, for a powerful conversation on how dental membership plans can help practices take control of their revenue and reduce dependence on underperforming insurance plans. Jane shares her unique path from Wall Street investor to dental tech entrepreneur, including her pivotal encounters at Henry Schein and Jarvis Analytics.  She breaks down the structure and strategy behind successful membership plans, explains why they outperform traditional discount models, and offers insight into the potential for recurring revenue and increased treatment acceptance. From onboarding and team training to PMS integration and marketing strategies, Jane outlines how Plan Forward helps practices convert more uninsured patients while improving care access and boosting profitability. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.planforward.io https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

What if you could dramatically improve your dental practice without working harder or longer hours? The secret lies in understanding the butterfly effect – how small, strategic changes create massive ripple effects throughout your practice.Most dentists make the same critical mistake: believing that increased production requires more patients, more procedures, or more associates. They chase these "big wins" while overlooking dozens of small levers hiding in plain sight – levers that could multiply profitability with minimal effort.Take Control of Your Practice and Your Life We help dentists take more time off while making more money through systematization, team empowerment, and creating leadership teams. Ready to build a practice that works for you? Visit www.DentalPracticeHeroes.com to learn more.

The Best Dental Marketing Podcast, powered by Dentainment, delivers cutting-edge strategies to help dental practices attract more new patients and grow in today's competitive digital landscape. In this episode, we explore the importance of embracing offline marketing strategies alongside digital initiatives by actively participating in community events, networking, and engaging with local organizations like the Chamber of Commerce. We emphasize taking a hybrid, multi-channel approach—combining online efforts with personal outreach, team networking, branded apparel, and direct engagement—to strengthen community presence and generate new referrals for Dental Practices.

In this episode, host Patrick Chavoustie is joined by Dr. Tyler Hales who shares insights many dentists overlook about the business side of dentistry. Learn decisions and strategies that can make or break your profitability, team efficiency, and long-term success. These tips will challenge the way you think about running a dental practice.Here's what they cover:– Why the business side of dentistry matters– How different dental business models impact your career– Common mistakes dentists make when starting out– Specialize where your passion and skills shine– The value of mentors and building your support team– Hiring and training effectively to grow your practice– Key takeaways and next steps for practice success ***** SPONSOR: – Omni Premier Marketing: https://omnipremier.com/dental-marketing/ CONNECT: – Facebook: https://www.facebook.com/thedentalbrief/ – Instagram: https://www.instagram.com/thedentalbriefpodcast/ – LinkedIn: https://www.linkedin.com/in/dental-brief-podcast-564267217 – Patrick's LinkedIn: https://www.linkedin.com/in/pchavoustie/– Youtube: https://www.youtube.com/channel/UCd08JzybKfNH0v12Q9jf50w WEBSITE: – https://dentalbrief.com/

In this episode of The Patient First Podcast, Founder of Dua Good Job Parul Dua Makkar, BSc, DDS, FACd joins me to share her story and discuss how dentists can prioritize patient wellness to the financial benefit of their practices. Oral cancer screenings—and the difficult conversations that accompany them—are a vital yet easily overlooked part of dentistry. Dr. Makkar has drawn on painful personal loss to develop the educational resources dental practices need to train their teams to render the holistic care patients need. I'm Dr. Bryan Laskin—author, dentist, entrepreneur, advocate for patient autonomy and engineer of solutions that blend patient wellness with practice wellness. Explore Dr. Parul Dua Makkar's oral cancer courses: DuaGoodJob.com   Follow Dr. Makkar on Instagram: @DuaGoodJob 

September can be slow in the dental field. In fact, many practice owners refer to it as “Suck-tember.” In this episode, Dr. Kuba and Bethany discuss the September slowdown in her practice. Should a practice owner send employees home? Dr. Kuba and Bethany discuss how and when she decides to send employees home. As practice owners, it is important to have a slow-time game plan to ensure that the practice bounces back quickly. Previous Episodes Worth Revisiting: Sucktember Task List – Making a Sucky Month ProfitableLow Cost Marketing Strategies

Today, we're zeroing in on something that often gets overlooked until it's too late: Standard Operating Procedures, or SOPs. Whether it's training new team members, navigating a vacation or unexpected sick leave, or simply making sure tasks get done the right way every time, SOPs are the foundation of a stable, resilient practice. Our guest is Sherrie Busby, a certified dental assistant, sought after speaker and expert on creating and maintaining SOPs in the dental practice.

Are you spending too much time in the operatory without realizing it? What if shaving minutes off your procedures didn't just increase production but also improved patient satisfaction, reduced stress, and helped your associates level up faster? That's exactly what we're diving into in this episode of the Raving Patients Podcast. I'm joined by Dr. Aaron Nicholas—a practicing dentist, international speaker, faculty member with Dental Success Companies, and the founder of Monday Morning Dentistry. With over 37 years of clinical experience, Aaron has mastered the art of turning complex, time-consuming procedures into streamlined systems that can be applied the very next day in your practice. What You'll Learn in This Episode Why efficiency doesn't mean cutting corners Dr. Nicholas explains how you can maintain—or even raise—your clinical quality while dramatically reducing appointment times. The power of recording yourself A surprisingly effective tool for uncovering inefficiencies in your clinical and communication habits. Time benchmarks for key procedures How long should a crown prep and buildup really take? Dr. Nicholas breaks down realistic ranges for both new and experienced practitioners. Training associates the right way Why “letting them figure it out” is a costly mistake, and how to implement systems that get them efficient, faster. Hygiene checks without constant interruptions Learn Aaron's strategy for handling multiple hygienists while protecting your focused chair time. Anesthesia done smarter From Gal-Gates blocks to intraosseous injections, discover how to get patients numb faster and keep them comfortable throughout. Mindset shifts that matter How to view efficiency not as rushing, but as creating smoother systems that benefit your team, your patients, and your bottom line. — Key Takeaways 00:25 Introduction and Event Announcement 01:30 Meet Dr. Aaron Nicholas 03:50 Improving Efficiency in Dental Practices 05:37 Identifying Inefficiencies in Practice 09:40 Balancing Efficiency and Quality 11:30 Maximizing Productivity and Profitability 15:20 Training Associates for Efficiency 18:39 Optimizing Hygiene Practices 20:17 Mindset Shift in Dentistry 21:07 Training for Efficiency 23:04 Comprehensive Approach to Dental Procedures 26:50 Enhancing Anesthesia Techniques 29:53 The Importance of Patient Comfort 30:50 Lightning Round Insights   — Connect with Dr. Aaron Website: mondaymorningdentistry.com Email: anicholasdds@gmail.com Phone: 410-207-3527   — Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com. This podcast is sponsored by Dental Intelligence. Learn more here. This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here. Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!

The Best Dental Marketing Podcast, powered by Dentainment, delivers cutting-edge strategies to help dental practices attract more new patients and grow in today's competitive digital landscape. In this episode, we explore how dental practices can grow by offering payment plans, specifically Buy Now, Pay Later (BNPL) platforms. We evaluate Cherry's strong customer service, robust marketing resources for offices, higher approval rates, reduced merchant fees, and how implementing such financing options can boost Patient conversions and overall Dental Practice efficiency.

Bryton Nield is co-founder and CEO of Dentist Partner Pros, the industry-leading associate doctor recruiting and retention firm. Since forming Dentist Partner Pros with dental consulting veteran Bob Spiel, Bryton has been featured on some of your favorite dental podcasts, discussing building high-performing teams and partnerships, as well as strategies for ending the industry's 75% associate hiring failure rate. Dentist Partner Pros' innovative Hiring and Retention Systems are changing the way Dental Practices hire, onboard, lead, and build their dream teams. Bryton is passionate about helping dentists build more successful and less stressful private practices.Over the past decade, Bryton has been instrumental in building two startups into thriving, 7-figure businesses. His mission is now focused on transforming the Dental Industry's approach to hiring and retention.Learn more about Dentist Partner Pros: https://dentistpartnerpros.com/Learn more about AADOM: https://www.dentalmanagers.com/ 

The Best Dental Marketing Podcast, powered by Dentainment, delivers cutting-edge strategies to help dental practices attract more new patients and grow in today's competitive digital landscape. In this episode, we explore the surprising reality that Dental Practices often misunderstand why patients actually choose their office, with emergency dentistry frequently accounting for over 20% of new patient calls. We learn how analyzing patient intake data to understand true service demand percentages allows Practices to optimize their marketing strategy, website content, and conversion rates by prominently featuring the services that actually bring in the most patients.

In our new TL;DR series episode, Jake reads his article where he breaks down some essential steps dentists should take when preparing to sell their practice. From organizing financial statements and patient records to gathering staff documentation, lease agreements, and legal paperwork. He highlights how preparation not only streamlines the transition but also maximizes practice value. Tune in to learn how to set yourself up for a smooth and successful sale. Book a free consultation with a CFP® advisor who only works with dentists. Get an objective financial assessment and learn how Dentist Advisors can help you live your rich life.

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter   Did you know a single ransomware attack can cost a dental office six figures or shut it down entirely? A small dental practice is an ideal target for a cyberattack easy to overlook, often underprotected, and rich with valuable patient data. Teresa Pichay (returning guest!) and Katie Fox from the California Dental Association joined me for a scary session. They shared how hackers use phishing emails, malware, and AI-powered scams to break into dental systems, steal information, and demand high ransoms. Many in dentistry assume they're too small to attract hackers, but that very assumption makes them more vulnerable to hacking attempts. Personal devices, outdated software, and unsecured networks create easy entry points. Even if the breach occurs through a third-party vendor, the dental office is still held responsible. Without strong cybersecurity protocols, HIPAA compliance, and safeguards in place, practices risk data exposure on the dark web or deep web, legal trouble, and costly service disruptions. Cyber liability insurance can help but prevention through secured systems, trained staff, and regular risk assessments is the only reliable defense in an AI-driven threat landscape. Resources from the CDA: Resources from the CDA:  CDA_2025_Cyber_Safety_Checkup.pdf CDA_2025_Questions_Software_Vendor.pdf Want to see the source behind the discussion? Check out the articles below: Medical and Dental Groups Settle Class Action Data Breach Lawsuits Aspen Dental reaches $18.7M settlement in data tracking case Connect with Teresa and Katie  Email: Teresa.pichay@cda.org & security@cda.org  Resources at California Dental Association https://www.cda.org/ ------------- I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/ ------------- Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/ Use ODYSSEY for a 10% courtesy ------------- Synergy Dental Partners offers lower prices for your dental supplies and services https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.  ------------- My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.  ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don't forget to check out my other podcast Chew on This - A Dental Podcast!    **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt  

SummaryIn this episode of the Dental Flow Podcast, Benjamin Suggs shares four critical insights for dentists planning to start their own practice. He emphasizes the importance of location, targeting new patients, training front desk staff, and creating an exceptional patient experience. Each of these elements plays a vital role in the success and growth of a dental practice, and Suggs provides practical advice based on his extensive experience in the industry.TakeawaysLocation is critical for attracting new patients.Foot traffic in retail spaces can drive practice growth.Aim for 30 new patients per month for steady growth.Budget for marketing to reach new patient targets.Train front desk staff to convert calls into appointments.Exceptional patient experience leads to retention and referrals.Invest in training to improve conversion rates.Consider less competitive areas for practice location.Create a welcoming environment for patients.Focus on patient experience as a key differentiator.Chapters00:00 The Importance of Location in Dental Practice Startups05:40 Targeting New Patients: The Key to Growth08:50 Training Front Desk Staff for Success13:11 Creating an Exceptional Patient Experience Your Dental Marketing Growth Partner: Human Expertise Meets AI Precision. We combine cutting-edge AI technology with over 14 years of dental marketing expertise to drive real results. From increasing new patient flow to filling holes in your schedule, our strategies are built to grow your practice—efficiently, intelligently, and predictably. Experience marketing that adapts in real-time and delivers every time. No long-term contracts. Our clients average a 5X return on investment. Personalized, non-corporate approach. 5-star reviewed. Incredibly easy to work with - your time commitment is minimal. Find us: Website: https://newpatientsflow.com Google: https://g.co/kgs/zqWTc5a Facebook: https://www.facebook.com/newpatientsflow Instagram: https://www.instagram.com/newpatientsflow/ Linkedin: https://www.linkedin.com/company/newpatientsflow

In this solo episode of the Savvy Dentist Podcast, Dr Jesse Green unpacks a crucial but often overlooked topic for practice owners - how to create, grow, and maximise business value in your dental business.Whether you plan to sell your practice one day or simply want to secure long-term wealth and resilience, building business value goes beyond day-to-day revenue. Jesse explores how to strengthen repeatable, sustainable earnings, manage risk, and ultimately build a dental practice that thrives well into the future.You'll discover practical strategies to plug profit leaks, de-risk your income streams, and grow with confidence so you can enjoy greater peace of mind and maximise the return on all the time, energy, and capital you've invested.In this episode:[02:00] The two ways practice owners are financially rewarded — income vs asset value[03:07] Why repeatable, sustainable earnings are the bedrock of enterprise value[05:16] Three revenue levers that compound growth in your practice[07:01] The trap of being the primary revenue generator (and how to shift gears)[09:42] Why key-person dependent services (like “All-on-4”) can reduce valuation[10:52] The importance of managing costs, cash flow, and waste to protect earnings[12:28] How predictable growth builds buyer confidence [14:44] Managing external vs controllable risks (and the biggest one you must address)[16:14] De-risking your practice from single point sensitivities [20:41] Why diversifying patient flow is critical for sovereignty in your business.Join the free Savvy Dentist Facebook GroupFollow Dr Jesse Green on LinkedInVisit Savvy Dentist websiteMentioned in this episode:Mid Roll Ad PM Masterclass 2025Click on the link below to find out more about the Practice Manager Masterclass here. PM-Masterclass Sept 25

The Best Dental Marketing Podcast, powered by Dentainment, delivers cutting-edge strategies to help dental practices attract more new patients and grow in today's competitive digital landscape. In this episode, we learn about the negative impact of having too many call-to-action (CTA) buttons in a Dental website's header, which creates decision fatigue and overwhelms potential patients, diminishing conversion rates. We explain how streamlining, reducing clutter, and providing a single compelling call-to-action in your header section will engender a significant increase in scheduling at your Dental Practice.

Struggling with last-minute cancellations and no-shows in your dental practice? In this Shared Practices Coaches Corner episode, Richard Low and Caitlin share proven scripts, cancellation policy strategies, and tips to train patients to respect your time. Whether you're considering broken appointment fees, patient deposits, or short-call lists, this episode delivers practical advice to protect your schedule and improve practice efficiency.

What if the secret to filling your practice with loyal patients isn't online; it's waiting right in your neighborhood? In today's episode, Michael sits down with Dr. Kapil Kella of Lakeshore Dental Studio to uncover the often-overlooked art of ground marketing. Dr. Kella takes us behind the scenes of his thriving practice's journey, sharing the step-by-step tactics that transformed casual community encounters into enduring relationships and business growth. From manning booths at bustling local gyms to connecting with neighbors at street festivals, Dr. Kella reveals how genuine face-to-face connections can outshine even the shiniest digital ads.But this episode isn't just about attracting new patients, it's about building authentic community roots and staying innovative in a competitive market. Alongside stories of street-level marketing wins, Dr. Kella introduces his latest project, Kaila, an AI tool poised to revolutionize dental note-taking. He also opens up about balancing professional drive with family life, sharing the role that supportive groups like Next Level Fathers play in his success. Whether you're launching a new practice or seeking a fresh approach to marketing, Dr. Kella's wisdom will inspire you to step outside your comfort zone and into your community.What You'll Learn in This Episode:Step-by-step ground marketing tactics for dental practices.How to choose and train the right team members for community events.Real-world examples of promotions that brought in new patients.Ways to connect with local gyms, festivals, and neighborhood businesses.Tips for building authentic relationships within your local community.The benefits and practicalities of ground marketing versus digital advertising.Strategies for maintaining work-life balance as a business owner.Actionable advice for new practices getting started with ground marketing.Tune in now to unlock powerful, proven strategies you can use to grow your practice, one handshake at a time!‍‍Learn More About the Ground Marketing Course Here:Website: thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment‍Guest: Dr. Kapil KellaPractice Name: Lakeshore Dental StudioCheck out Kapil's Media:‍Website: lakeshoredentalstudio.comDr. Kella's AI Note-Taker "Kaila": hellokaila.comEmail: drkella@lakeshoredentalstudio.comDr. Richard Low's Instagram: instagram.com/dr.richard.low‍Host: Michael AriasJoin my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍Join this podcast's Facebook Group: The Dental Marketer Society‍Love the Podcast? Let Us Know How We're Doing on Apple Podcasts!‍

 Welcome to SEASON FIVE!!! We kick this season off right with Dr. Jones! Dr. Kuba challenged him to think of some of his worst moments as a practice owner and some of the worst decisions he's made. So, as he always does – he delivers! He discusses a medical emergency situation, his worst employee, as well as major financial decisions he made completely solo. As he relives each of these “worst” scenarios, he finds silver lining in each of them. While all of the events discussed are negative, he encourages listeners to fight for the positive in all things. Previous Episodes Worth Revisiting: The “Surface Pressure” is Killing Me, Now What? An Interview with Bethany's Dad – Dr. Jones 

Got questions? Send Ericka a Text!Credentialing versus contracting - these terms are often used interchangeably in dental offices, but as Ericka Aguilar explains in this essential episode, they represent entirely different processes with significant implications for your practice's compliance and financial health.Credentialing is the verification process where insurance companies confirm a provider's qualifications, while contracting is the business agreement that follows, officially making a provider "in-network." Understanding this distinction is just the beginning of navigating the complex landscape of dental insurance billing.The episode delivers a stark warning about one of the most dangerous practices happening in dental offices today: billing under another provider's NPI when that provider didn't perform the treatment. This typically occurs when practices are waiting for a new associate to complete the credentialing process. What many don't realize is that this practice constitutes insurance fraud, violating state and federal regulations. With insurance companies now employing AI and aggressive auditing techniques, the risks of massive recoupments, civil penalties, and even criminal charges have never been higher.Erica also demystifies Locum Tenens arrangements, which provide a legitimate pathway for practices to maintain continuity of care when a provider is temporarily unavailable due to specific circumstances like maternity leave, disability, or death. However, these arrangements come with strict limitations that must be carefully followed to avoid compliance issues.Through real-world examples and practical advice, this episode equips dental professionals with the knowledge to protect their practices while maintaining ethical standards. Whether you're a practice owner, office manager, or dental biller, the insights shared will help you navigate the credentialing process correctly, understand when Locum Tenens is appropriate, and implement documentation practices that keep your practice on the right side of compliance. Visit dentalbillingdoneright.com to learn more about setting up proper credentialing SOPs and claim auditing for your practice. Join The Biller Acceleration Mentorship Wait List Here: (Only 5 Spots Left in 2025!!)https://linktr.ee/dental_billing_coachWould you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you. Email Ericka:ericka@dentalbillingdoneright.comSchedule a call with Ericka: https://calendly.com/ericka-dentalbillingdoneright/30min Perio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110) Delta Dental Locum Tenens Form: https://www1.deltadentalins.com/content/dam/ddins/en/pdf/dentists/locum-tenens-form.pdf

On today's episode, we bring you part two of Dr. Mark Costes' live presentation from Nashville at a Shine event, where he uncovers the immense pressures dentists face in practice ownership. From the isolation of clinical work to skyrocketing student debt and decision fatigue, Mark explains why fewer dentists are choosing ownership and how this impacts the future of the profession.   He breaks down the pros and cons of startups versus acquisitions, explores the growing influence of DSOs and private equity, and shares why building scalable practices is critical for long-term success. Mark also offers practical guidance for vendors and consultants to become invaluable partners to doctors navigating this complex landscape. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we share part one of Dr. Mark Costes' live presentation from Nashville at a Shine event. Mark sets the stage with a behind-the-scenes look at the realities of dental practice ownership—massive student debt, declining ownership rates, and staggering burnout statistics.  He also shares financial benchmarks for dentists compared to physicians, insights into gender and generational trends in practice ownership, and why isolation is such a pervasive issue in the profession. Mark explains the challenges young dentists face as they start their careers and how vendors and partners can build meaningful, long-term relationships by truly understanding these pressures. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

Never underestimate the power of phone answering skills. The way a dental practice phone is answered can lead to a new patient appointment (or the lack of one). Good skills can lead to de-escalation of a frustrated patient and to the positive feeling of satisfaction while neutral or negative skills can unintentionally upset a patient or drive a patient away. Dr. Kuba and Bethany jump into this very important topic in today's episode. When is the last time that you considered the way in which your phones are answered? The impact of the phone is incredible, so listen closely! Previous Episodes Worth Revisiting: The Basics of Team Building  How to Tackle Uncomfortable Conversations with Employees 

Great episode with Sianna Trudell as we talk about the evolution of her career from dental assistant, to hygienist, and now to business owner! Sianna is opening a practice in Canada and we talk a little about the differences between the Canadian and US hygienists, developing social media channels supporting the younger and next generation of professionals, launching a speaking career, and round it out with how it goes to open up a practice. Shout out to StudentRDH - Claire Jeong and Sianna's social media partner Kendra!   Resources: SiannaT2000@gmail.com https://www.instagram.com/dentaltoothy/ https://www.tiktok.com/@dentaltoothy