Podcast appearances and mentions of nick francis

Learn why Nick Francis bet everything on a new business model—and about the new strategic narrative he built to make sense of it for his team, his investors, and his customers. With my mom on a rare vacation, my sister steps in to take the intro call.

In this episode, we sit down with Surfing for Daisy, the Asbury Park-based Alt. Folk Rock band making waves with their heartfelt songwriting and rich instrumentation.The band—Nick Francis (vocals/guitar), Mike Bernabei (guitar), Steven Filippone (drums/percussion), Cam Seidel (bass), Dan DiSantis (guitar/vocals), and Katie McCarty (keys/vocals)—shares the story of how they came together, the journey behind their recently released debut album, Surfing for Daisy, and the meanings woven into their songs. We also dive into how they've consistently been building their fan community, and their upcoming Spring Tour.Surfing for Daisy also performed an incredible acoustic session live in the APV Studio which you'll be able to enjoy as well! Tune in for an inside look at the creative process and beautiful music of one of Asbury Park's most exciting rising bands!https://www.surfingfordaisy.com/homeMusic Recorded & Mixed by Doug Dresher Asbury Park Vibes Podcast Available on Spotify, Apple, Google, iHeart, Audible, and PandoraHosted by Diane DiMemmo & Doug DresherCopyright 2020-2025 Asbury Park Vibes. All rights reserved.

Would you like access to our advanced agency training for FREE? https://www.agencymastery360.com/training How do you measure your agency's success? Awards and accolade? Top-line revenue and big name clients? What if we told you a more focused and lean approach could be the best path. Today's featured guest realized the importance of finding a "sweet spot" in the agency world, so he moved to focusing on quality over quantity. He talks about the challenges of maintaining a small client roster and the benefits it brings. In his business model, his agency is providing consistent, high-quality work and building strong partnerships. Learn valuable insights on leadership, innovation, and the importance of a good relationship building. Nick Francis is the Chief Visionary Officer of The Franchise Group, a strategic marketing and creative agency that does a comprehensive range of services, including video production, web design, graphic design, and event production. He recounts his journey into the agency world, beginning with the support of a boss who became a mentor and surviving the housing market crash and the pandemic. Nick discusses how he built a culture that has created remarkable retention rates at his agency and why his network is his most important tool to keep a full client funnel. In this episode, we'll discuss: Adapting and innovating in uncertain times. Redefining success instead of chasing awards. Retaining talent longer than the industry average. Subscribe Apple | Spotify | iHeart Radio Sponsors and Resources Smart Pricing Table: Today's episode of the Smart Agency Masterclass is sponsored by Smart Pricing Table, an award-winning proposal software built just for marketing agencies and designed to handle your unique challenges and cut down the time you spend on proposal as much as 90%. Go to smartpricingtable.com/smartagency to see if this is the missing piece your agency needs. Schedule a demo and get 50% OFF for the first two months. Building an Agency with the Right Mentorship Nick began his career working in the film industry, later transitioning to the ad world, and eventually ending up at a company that blended both worlds working in video production and events. As part of a small team of five people, Nick worked on the creative development side from writing scripts to pitching ideas. His work attending events led him to form a network of people in that space who needed similar services. Soon he started bringing in new clients for the agency. Nick's boss noticed he' had mastered nearly every aspect of the business except financial management. He took the unusual step of sharing budgeting expertise with Nick and actively encouraging his independence. In 2006, Nick launched his own agency, bringing along a big client that sustained his business through its crucial first five months. It's a very unique case scenario to start your agency with your former boss's support and even taking a big client with you, but that relationship was pivotal in Nick's journey, with him continuing to be his mentor to this day. Adapting and Innovating in Uncertain Times Running an agency that focuses mostly on the events industry, Nick's business practically disappeared with the pandemic and the lockdowns. Suddenly, the agency lost a devastating 35% of its revenue that year. Instead of panicking, they quickly adapted to online events for a while. They moved to building a full broadcasting suite at their office to help clients get their message out in a time when they couldn't do so at live events. Initially, they faced resistance with clients still being more interested in traditional event experiences. However, as they persisted in promoting the benefits of virtual engagement, they found success in reaching a wider audience. It was a bold move that took some time to gain interest but it was the right call to keep the business going during those uncertain months. Redefining Success Instead of Chasing Awards The agency industry tends to be heavily focused on growth and competition, which affects how owners see their own milestones and overall success. The pressure to grow fast and beat their competition leads many owners to chase awards over personal fulfillment. But why should success be defined by outside metrics rather than personal satisfaction? For some, a lean, focused approach yields greater satisfaction more than a huge, impersonal operation. In Nick's case, after navigating the turbulent times of the housing market crash, he and his team adapted by becoming an extension of their clients' teams rather than merely functioning as external vendors. This shift allowed them to forge deeper connections with their clients, emphasizing collaboration and shared goals. After years of growth, he and his team started to consider the advantages of focusing on bigger clients who sign longer contracts and usually represent less hassle for them. On one hand they were thinking strategically about the future of the agency but on the other the agency just naturally moved in that direction based on what clients were looking for. Retaining Talent Longer Than the Industry Average Many owners believe if the business isn't growing employees will see stagnation and eventually leave. Instead, Nick advocates for balancing professional development with personal wellbeing as a different metric of success. His approach has yielded remarkable results, particularly with entry-level hires who typically remain with his agency for three to four years—far exceeding the industry standard. This success in retention stems from a deliberate focus on creating a fulfilling work environment. Nick has found that employee satisfaction most commonly correlates with feeling valued and finding meaning in their work. Career goals are important, of course, but as long as you continue to challenge your employees and innovate they'll stay inspired and motivated to do good work. You Never Know When You're Building a Relationship After nearly two decades in the industry, Nick has cultivated a powerful professional network that serves as his agency's primary source of high-value clients. In his view, a good network is everything and building and nurturing relationships should be not just a supplementary aspect of business but a fundamental aspect intertwined with growth, opportunity, and resilience. Nick advises agency owners to remember that genuine engagement with others leads to unexpected opportunities. By being fully present and attentive, it fosters deeper connections that later evolve into fruitful collaborations. You never know when you're building your next relationship, so approach networking not as a transactional but as an organic process of connection-building. Do You Want to Transform Your Agency from a Liability to an Asset? Looking to dig deeper into your agency's potential? Check out our Agency Blueprint. Designed for agency owners like you, our Agency Blueprint helps you uncover growth opportunities, tackle obstacles, and craft a customized blueprint for your agency's success.

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How Nick Francis of The Franchise Group Build an Award Winning AgencyLinks And Resources:Lucas James LinkedInYouTubeTwizThanks so much for joining us this week. Want to subscribe to How to Scale an Agency? Have some feedback you'd like to share? Connect with us on iTunes and leave us a review!

Всем салют! Готовы танцевать?) Готовимся)) Сегодня танцуем под классный диско,фанки хаус. Ритм и мелодии под которыми вы точно не останетесь неподвижными ))) Всех обнял,поднял,покружил,поставил на месте! Всем диско ! 101 1. The Rolling Stones - Mess It Up (Purple Disco Machine Remix) 2. Les Bisous, Laurent Simeca & Stephan M - Let's All Chant 3. Jess Bays ft. Kelli-Leigh - Real Love 4. BLONDISH, Eran Hersh, & Madonna - Sorry (Franky Rizardo Remix) 5. Paluma - Rapture 6. Milk Bar - House Is A Feeling (Extended) 7. Block & Crown - Donna's Yem 8. Sagan - STOMP! (All Night) (Extended) 9. BLOND ISH - Call My Name 10. House of Prayers - Out of Touch 11. Shad Jaxon - Shake Yourself 12. Word of Mouth UK - It Ain't Easy 13. Jame Starck, Yvvan Back & Zetaphunk Ft. Alfreda Gerald - Heds Alright 14. Nick Francis & Antonio Niespolo - Chinatown 15. Harlem Dance Club - Can't You Feel It (Original Mix) 16. Marco Lys & Luca Garboni x Celeda - Music is the Answer (Kovalenco Gennadi Blend)

Roma won their third game in a row on Sunday when they won 4-1 over last-placed Cagliari. Houssem Aouar, Andrea Belotti, and a brace from Romelu Lukaku guided the Giallorossi past Claudio Ranieri's men: John and Andy react to the performance and rate how worried they are about Paulo Dybala's potential injury layoff.Thank you to our newest Patron, Nick Francis, and to all of our Patrons who make this show possible. You can support RomaPress by going to Patreon.com/RomaPress, benefits include: early access to episodes, extras episodes, and plenty more.Our websites:RomaPress.netItalianFootball24.com

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I sat down with Nick Francis, the Co-Founder and CEO of Help Scout. A few years ago I worked directly with Nick and his team to tighten up their positioning and brought him on to share their story. Together we discuss: • What the positioning of Help Scout looked like during the early days • How their positioning evolved over time • Why they utilized outside help • How he took the sales narrative he worked on with me and turned it into a pitch • How their strategy has changed as they've moved upmarket — In This Episode, I Cover: (00:00) About my guest, Nick Francis (02:05) The origin story of Help Scout (04:50) How Techstars informed their messaging early on (06:00) How they differentiated themselves from other help desk companies (08:28) Where early inbound customers came from (09:58) Copycat competitors, and how Help Scout thinks about competition (11:57) Identifying key differentiators (13:20) Why they decided to bring in outside help (me) and what they learned (15:29) The evolution of their sales pitch (18:42) Why you should always test your sales pitch first (20:27) Who was responsible for building the sales pitch (21:24) Signals it was time to revisit the pitch (24:58) The future of Help Scout (26:27) How the product itself reinforces their positioning (28:42) How their strategy has changed as they've moved upmarket (30:17) Why positioning is so important — Where To Find April Dunford: Podcast Website: https://www.positioning.show/ Personal Website: https://www.aprildunford.com/ LinkedIn: https://www.linkedin.com/in/aprildunford/ Instagram: https://www.instagram.com/aprildunford/ Twitter: https://twitter.com/aprildunford — Where To Find Nick Francis: Website: http://nickfranc.is/ LinkedIn: https://www.linkedin.com/in/nickfrancis1/ Twitter: https://twitter.com/nickfrancis?lang=en — Referenced: • Help Scout: https://www.helpscout.com/ • Techstars: https://www.techstars.com/ • David Cohen: https://www.linkedin.com/in/davidgcohen/ • Zendesk: https://www.zendesk.com/ • Intercom: https://www.intercom.com/ • Front: https://front.com/ Production and marketing by https://penname.co/

Any employer branding team is constantly trying to stand out in their markets and earn people's valuable attention. So it's important to see what's happening inside, and outside, the employer branding/marketing space. The Employer Marketing Perspective is a new regular slot in the podcast that looks at great working in the employer and consumer spaces. First up is Josh Tumbridge, Commercial Director at Crunch Digital Media as he shares three of his favourite campaigns from the last 12 months. We cover a load of things in just 31 minutes...

Which content trends must employer brands focus on to be a success in 2023, and beyond...especially when businesses need to succeed when economies are struggling? This is the topic of Episode 68 of the Employer Content Marketing Pod. And it's a must-watch/listen for employer brand/marketing of talent acquisition teams. I chat with Nick Francis - Co-Founder of Casual - about future content trends and what they mean for businesses and their brands. A brand's content is as important as anything else in your business, and Nick will tell you why. And how to leverage key content trends for your business. ✅ Brands as broadcasters ✅ The creator economy ✅ Producing content that people love ✅ Content as an investment, not a cost Casual have produced 1,000s of videos in the employer and consumer marketing spaces for over 15 years, so Nick is well placed to talk about this important topic. Thanks for watching. Thanks for listening. Chris Le'cand-Harwood Host of the Employer Content Marketing Pod Director - Strategy & Production Lead at the Content Marketing Pod Ltd --- Send in a voice message: https://anchor.fm/employercontentmarketing/message

In Part 2 of this Future Content Trends mini-series, I chat with Nick Francis - Co-Founder of Casual - about which brands are winning with these content trends. We talk about some great examples - from Mr Beast to The NBA to Formula 1 and Nick shares why they are winning. And, most importantly, Nick talks about what brands can learn from these successes and apply them to their own content in 2023, and beyond. Casual have produced 1,000s of videos in the employer and consumer marketing spaces for over 15 years, so Nick is well placed to talk about this important topic. This is a must-watch for employer brand/marketing of talent acquisition teams. Links of content mentioned in this episode: ✅ Mr Beast https://www.youtube.com/user/mrbeast6000 ✅ NBA - Hoop Cities https://youtu.be/r_EUkDJnGkM ✅ Drive to Survive https://www.youtube.com/watch?v=eokeG5lVAWY And here's Nick on LinkedIn https://www.linkedin.com/in/nickfrancisfilm/

The Daver is joined by lifelong friends & South St. Paul Boys, Police Chief Nick Francis & Adam Carter of WCCO Radio. They talk about their early concert experiences, as well as shared ones they've had together, as well as their love for the art of karaoke. Sponsored by Aquarius Home Services (https://aquariushomeservices.com/), Star Bank (https://www.starbank.net) & Minnesota Propane Association (https://discoverpropanemn.com/).

The Daver is joined by lifelong friends & South St. Paul Boys, Police Chief Nick Francis & Adam Carter of WCCO Radio. They talk about their early concert experiences, as well as shared ones they've had together, as well as their love for the art of karaoke. Sponsored by Aquarius Home Services (https://aquariushomeservices.com/), Star Bank (https://www.starbank.net) & Minnesota Propane Association (https://discoverpropanemn.com/).

Today I'm interviewing the Founder and CEO of Volley, Josh Little.  Josh's experience in sales and marketing at three Fortune 500 companies provided him with a strong foundation in leadership, storytelling, collaboration above all, communication. His newest company, Volley, was built upon that foundation. Volley helps teams communicate better and escape the problem of "Death by Meetings" by implementing asynchronous verbal conversations, which fill in the gap between text-based tools like Slack and video-chat apps like Zoom. Josh's work has been highlighted in TechCrunch, Mashable, Entrepreneur, Inc., and Forbes.  Let me know what you think.... Want to learn about remote work from 60+ real-world remote work experts including?: Nick Francis, CEO Help Scout, Laurel Farrer, Co-Founder Distribute Consulting, Andy Tryba, CEO Crossover, Pilar Orti, Founder Virtual Not Distant, Darcy Boles, Dir Of Culture & Innovation TaxJar, Steli Efti, CEO - Close, Elaine Pofeldt, Freelance Writer, Sarah Park, President Meet Edgar, Alina Vandenberghe, Co-Founder Chili Piper, Derek Andersen, CEO Startup Grind, Michelle Dale, CEO Virtual Miss Friday Stitcher   Google Podcast  iTunes  Spotify Please subscribe to the remote work life podcast and you'll learn how to: > get clarity on your career direction > master online and in-person job interviews > find unadvertised or hidden jobs > use LinkedIn to network with hiring managers > thrive in a remote work culture > stay connected and develop and support your remote teammates Let's connect: On Facebook   On LinkedIn   On Instagram  On YouTube

Hey CX Nation,In episode #163 of The CXChronicles Podcast we welcomed Nick Francis, Co-Founder & CEO at Help Scout based in Boston, MA. Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place.The customer experience is simple and training staff is painless, but Help Scout has all the powerful features that you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customer portfolio.Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2. In this episode Nick and Adrian chat through how Help Scout tackles The Four CX Pillars: Team,  Tools, Process & Feedback + share some of the tips & tricks that have worked for the team over at Help Scout as they've built & grown their team & customer portfolio.**Episode #163 Highlight Reel:**1. Getting CX Right helps your company build trust, makes people happy & helps you grow 2. Betting on the best available talent over geography to make a world-class remote team 3.  Investing in your business intelligence solution early & piping every possible data set into it4. Why everything in your company needs to be documented to build optimal living playbooks 5. Building your MVP Voice of Customer (VOC) Task Force to optimize your CX/CS effortsHuge thanks to Nick for coming on The CXChronicles Podcast and featuring his team's work and efforts in pushing the customer experience and success space into the future.Click here to learn more about Nick FrancisClick here to learn more about Help ScoutIf you enjoy The CXChronicles Podcast, please stop by your favorite podcast player and leave us a review. This is the easiest way that we can find new listeners, guests and future customer focused business leaders to tune into our weekly podcast. And be sure to grab a copy of our book "The Four CX Pillars To Grow Your Business Now" on Amazon +  check out the CXChronicles Youtube channel with all of our video episodes & customer focused business leader content!Reach out to CXC at INFO@cxchronicles.com for more information about how we can help your business make customer happiness a habit!Support the show (https://cxchronicles.com/)

Nick, husband of Liz Francis from episode 11, talks to Max about being the only neurotypical in the village, and what neurodiversity has taught him. He's a lovely man, so why don't you tell him so @NickF_1 on the twitter. 

Today I'm interviewing one of my favourite guests of all time on the podcast, Elaine Podeldt. She is a freelance writer, editor and ghostwriter who has worked with publications including The Economist, Fortune, Money, Inc., CNBC, Crain's New York Business, Forbes and others.  If you're fed up with the corporate grind and want a guide to getting big results from a small business then stay tuned ... ... because Elaine is also author of the brand new book "Tiny Business, Big Money: Strategies For Creating A High-Revenue Microbusiness" !  (AVAILABLE FROM FEBRUARY 15TH 2022) I recommend getting a copy if you're looking to create a business to change your life. And while you're at it pick up a copy of Elaine's other business book titled "The Million-Dollar, One-Person Business". Let me know what you think.... Want to learn about remote work from 60+ real-world remote work experts including?: Nick Francis, CEO Help Scout, Laurel Farrer, Co-Founder Distribute Consulting, Andy Tryba, CEO Crossover, Pilar Orti, Founder Virtual Not Distant, Darcy Boles, Dir Of Culture & Innovation TaxJar, Steli Efti, CEO - Close, Elaine Pofeldt, Freelance Writer, Sarah Park, President Meet Edgar, Alina Vandenberghe, Co-Founder Chili Piper, Derek Andersen, CEO Startup Grind, Michelle Dale, CEO Virtual Miss Friday Stitcher   Google Podcast  iTunes  Spotify Please subscribe to the remote work life podcast and you'll learn how to: > get clarity on your career direction > master online and in-person job interviews > find unadvertised or hidden jobs > use LinkedIn to network with hiring managers > thrive in a remote work culture > stay connected and develop and support your remote teammates Let's connect: On Facebook   On LinkedIn   On Instagram  On YouTube

Today's guest is the CEO of Remote, Job van der Voort and during this episode, we talk about asynchronous work and answer key questions including: Why business leaders should care about adopting async work practices How they can approach and address an over-dependence upon meetings Let me know what you think.... Want to learn about remote work from 60+ real-world remote work experts including?: Nick Francis, CEO Help Scout, Laurel Farrer, Co-Founder Distribute Consulting, Andy Tryba, CEO Crossover, Pilar Orti, Founder Virtual Not Distant, Darcy Boles, Dir Of Culture & Innovation TaxJar, Steli Efti, CEO - Close, Elaine Pofeldt, Freelance Writer, Sarah Park, President Meet Edgar, Alina Vandenberghe, Co-Founder Chili Piper, Derek Andersen, CEO Startup Grind, Michelle Dale, CEO Virtual Miss Friday Stitcher   Google Podcast  iTunes  Spotify Please subscribe to the remote work life podcast and you'll learn how to: > get clarity on your career direction > master online and in-person job interviews > find unadvertised or hidden jobs > use LinkedIn to network with hiring managers > thrive in a remote work culture > stay connected and develop and support your remote teammates Let's connect: On Facebook   On LinkedIn   On Instagram  On YouTube

Today's guest is Corine Tan.  Corine is Co-Founder of Kona, the wellness platform for remote teams. Since January 2020, Corine has interviewed 550+ remote managers about their experiences and compiled their interviews in an extensive report (https://bit.ly/3hFcI5f). She writes and speaks regularly on emotional intelligence and empathetic remote leadership. Her work has been featured by Yahoo, Entrepreneur, TechCrunch, Harvard Business School, Forbes, BuiltIn, and more. Want to learn about remote work from 60+ real-world remote work experts including?: Nick Francis, CEO Help Scout, Laurel Farrer, Co-Founder Distribute Consulting, Andy Tryba, CEO Crossover, Pilar Orti, Founder Virtual Not Distant, Darcy Boles, Dir Of Culture & Innovation TaxJar, Steli Efti, CEO - Close, Elaine Pofeldt, Freelance Writer, Sarah Park, President Meet Edgar, Alina Vandenberghe, Co-Founder Chili Piper, Derek Andersen, CEO Startup Grind, Michelle Dale, CEO Virtual Miss Friday Stitcher   Google Podcast  iTunes  Spotify Please subscribe to the remote work life podcast and you'll learn how to: > get clarity on your career direction > master online and in-person job interviews > find unadvertised or hidden jobs > use LinkedIn to network with hiring managers > thrive in a remote work culture > stay connected and develop and support your remote teammates Let's connect: On Facebook   On LinkedIn   On Instagram  On YouTube

In order to become the leaders we were born to be, we must first be willing to radically inquire within. By cultivating a deep growth mindset, we're able to mature and develop not only as leaders but as humans. Getting curious about our blind spots in leadership and seeing clearly our strengths and weaknesses as well as understanding how we are perceived is the basis for any leadership development plan. We cannot grow if we don't understand the work we have to do. In this episode, Andy Crissinger sits down with Courtney Joyce, coach and 360° Program Director, to talk about Reboot's approach to 360 reviews and why they are so incredibly powerful for leaders who are looking to take their development to the next level. The pair connect with Nick Francis, CEO of Help Scout, to chat about his 360s experiences, and the impact they've had on his personal and professional growth. Leave us a review on Apple Podcasts! Follow our step by step guides: - How To: Leave a Review on Your Computer: - How To: Leave a Review on Your iPhone: Never miss an episode! Sign up for our newsletter to stay up to date on all our episode releases.

Sharon Koifman is obsessed with remote management. Over the past twenty years, he's built and run three fully remote companies. Sharon grew up in an entrepreneurial family and was heavily inspired by his father who first introduced Sharon to the idea of working remotely.  These days Sharon runs DistantJob, a unique recruitment agency geared specifically for finding full-time remote employees who work from all over the world. The key difference in his approach is that he wants to show how remote work benefits businesses. His book, Surviving Remote Work, reached number one bestseller status on Amazon. https://www.linkedin.com/company/distantjob-agency/ https://www.linkedin.com/in/distantj/ https://distantjob.com/  Want to learn about remote work from 60+ real-world remote work experts including?: Nick Francis, CEO Help Scout, Laurel Farrer, Co-Founder Distribute Consulting, Andy Tryba, CEO Crossover, Pilar Orti, Founder Virtual Not Distant, Darcy Boles, Dir Of Culture & Innovation TaxJar, Steli Efti, CEO - Close, Elaine Pofeldt, Freelance Writer, Sarah Park, President Meet Edgar, Alina Vandenberghe, Co-Founder Chili Piper, Derek Andersen, CEO Startup Grind, Michelle Dale, CEO Virtual Miss Friday Stitcher   Google Podcast  iTunes  Spotify Please subscribe to the remote work life podcast and you'll learn how to: > get clarity on your career direction > master online and in-person job interviews > find unadvertised or hidden jobs > use LinkedIn to network with hiring managers > thrive in a remote work culture > stay connected and develop and support your remote teammates Let's connect: On Facebook   On LinkedIn   On Instagram  On YouTube

Luke Szyrmer Founder of Align Remotely has managed or participated in remote only knowledge work teams for almost a decade. Most recently, he lead a program of approximately 30 distributed across 13 time zones and 8 different locations. Over the last 9 years, he has lead teams building software, running marketing and sales, and launched a bestselling book called Align Remotely. In many cases, with people he never met or spoke to in person. Now that everyone has been thrust into a similar situation, he is keen on helping other leaders come to grip with this pandemic, by sharing what has worked well for him in the past. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I'm an Employment Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

Nick Francis, Director at GIRI Training and Consultancy, joins us to discuss surviving as an engineering consultancy. During the episode, we cover: being flexible, being useful in terms of type A, B, and C work, the need to evolve quickly, and surviving as an engineering consultancy.

And On Today's Episode …  Today's guest is Victoria Bond CEO of Space HR. Space HR are an employee engagement agency - super charging business performance through highly engaged teams. "We've built an employee engagement survey platform that works via WhatsApp and is perfect to give everyone in a business a voice." And today we discuss why engagement of a remote team is critical to success and how to overcome the challenges of engagement in remote teams. Giving everyone in your team a voice. Let me know what you think. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I'm Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

And On Today's Episode …  Today's guest is Dee Coakley, Co-Founder & CEO @ Boundless - They're removing the barriers to scaling teams internationally, allowing companies to employ anyone, anywhere.   And I'll be asking: What are the Implications of employees working in another country short term?  What are the Implications of employees working in another country long term? What are the options for employing internationally? Boundless recently reached a major milestone and received  VC investment of > £2 million.  Click here to find out more  Let me know what you think. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I'm Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

And On Today's Episode …  FROM THE ARCHIVE: In this episode, I share the complete conversation I had with John Eckman, Chief Executive Officer at 10up, a distributed digital agency with a focus on building great web publishing experiences on open source platforms, primarily WordPress. Listen in to learn how John has built a great distributed team and what the greatest challenges he and his team have faced along the way. Check here to review 10up's latest jobs https://10up.com/careers/  And check John's talk entitled 'Distributed, Not Disconnected' >> https://www.youtube.com/embed/PmqgK_yE_Co?start=7143&end=9210 Let me know what you think. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I'm Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

And On Today’s Episode …  This is the remote work life business spotlight where I highlight top remote businesses, innovations and tech to help you navigate the world of remote work. Today I'm featuring Recharge who are hiring right now check the link for more details... https://rechargepayments.com/careers/ I'm your host Alex Wilson-Campbell, I'm an interview coach and tech recruiter on a mission to help you gain clarity and direction in your career and uncover hidden jobs through one to one and group coaching. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I’m Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.    

And On Today’s Episode …  If you're searching for your next remote role have thought about how you're going to find your next role?  In this episode, I'm going to share the most important skill you'll need to master in order to find a remote role. Let me know what you think. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I’m Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

And On Today’s Episode …  On today's show, I'm sharing a conversation on diversity in business that I had with the Managing Director of Good Talent, Leon Richards. Let me know what you think. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I’m Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

And On Today’s Episode …  This is the remote work life's 'remote voices' where I highlight top remote leaders and CEOs to help you navigate the world of remote work. Today I'm featuring Pilar Orti Dir Virtual Not Distant and she shares some of her tips on the best attributes of remote managers. Let me know what you think. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I’m Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

And On Today’s Episode …  Another one from the archives: We’ve scoured the planet to bring you the very best location-independent leaders, not to mention the very best in remote businesses. Edgar is yet another example of a remote business that’s paving the way for people like you to work just the way they want. And Edgar President Sarah is another example of a Remote Hero who wants to help your career move forward. In this enlightening session, she shares her communication, marketing and hiring chops to help you to use your own communication and marketing skills to shine when making applications for your next opportunity. Social media is a key component of your online presence and Sarah will share tips on how to make a real impact so you’re ready when the inevitable happens - and recruiters and hiring managers review your profiles. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I’m Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

And On Today’s Episode …  Another one from the pre-covid archive:Are you trying to figure out what separates the good remote companies from the not so good? Or, are you wondering what’s it’s like to work for a fully remote business. Maybe you’re wondering which opportunities suit you and you’re not having success with your applications.  Remote Hero Darcy tells us how she made her dreams -of travelling while working - come true by positioning herself to transition into a remote career path. HINT: she didn’t use a job board. And she reveals some of the crucial tools - many remote companies use - that could help you stand out when applying for a remote position. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I’m Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

And On Today’s Episode …  IMHO Steli is one of the leading speakers out there right now! If you’re looking for an inspiring, invigorating and captivating coaching session then I’m pleased to say we have it right here.  Like it or not, deep down, you know that selling yourself is the key to unlock your next opportunity. Well, fortunately for you this Remote CEO and sales Hero will share expertise that helped him secure million dollar backing (to launch and scale his business) to help you sell yourself better.  So I urge you to subscribe and listen up, because this killer coaching session will help you strike a chord in meetings, interviews networking events or wherever! About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I’m Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

On this episode of Protect the Hustle, Help Scout's Nick Francis discusses the importance of values in operating a company.

And On Today’s Episode …  This is the remote work life's 'remote voices' where I highlight top remote leaders and CEOs to help you navigate the world of remote work. Employees and entrepreneurs can learn a lot from business leaders and CEOs.  Today I'm featuring James Haigh , Director of We Are Sweet and he reveals his mindset and thought process in setting up his remote business. Let me know what you think. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I’m Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

And On Today’s Episode …  From The Pre-Covid Archive: Today I'm featuring another interview from the Remote Work Life Summit (2018) featuring Tasia Duske CEO Museum Hack and she shares her best advice on presenting yourself in an interesting way. Have you ever wondered how to speak so that your audience sits up and pays attention to your meetings and interviews? In that case you need to listen to Tasia’s phenomenal contribution to the Remote Work-Life Summit (2018). She’s a bonafide Remote CEO Hero who’s had a meteoric rise to helm of Museum Hack, a “renegade tour company that is spreading the good word: Museums Are F***ing Awesome!” Let me know what you think. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I’m Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

And On Today’s Episode …  NEW SHOW on the Remote Work Life Podcast: This is the remote work life business spotlight where I highlight top remote businesses, innovations and tech to help you navigate the world of remote work. Today I'm featuring Baremetrics... I'm your host Alex Wilson-Campbell, I'm an interview coach and tech recruiter on a mission to help you gain clarity and direction in your career and uncover hidden jobs through one to one and group coaching. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I’m Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.    

In this episode, I chat with Nick Francis - Chairman and Co-Founder of Casual Films - about how to write a winning brief. I've had Nick on the pod before to talk about his book - The New Fire, Harness the Power of Video for your business. We flick through the book again, this time on the chapter - How to write a winning brief. Nick and his team have been involved in producing over 10,000 videos for businesses, so he's well placed to give you the key ingredients for creating a great brief for any videos you have in the pipeline. If you want to check out Nick's book in more detail, pop over to his website https://www.newfirebook.com/ Thanks for listening. Chris Le'cand-Harwood Director & Strategy Lead, Content Marketing Pod Ltd https://www.contentmarketingpod.com/ --- Send in a voice message: https://anchor.fm/employercontentmarketing/message

And On Today’s Episode …  Today I'm featuring an interview from the Remote Work Life Summit (2018) featuring Ben Congleton CEO Olark and he shares his philosophy and perspective on the importance of human to human connection to build a remote team. Let me know what you think. About the podcast and community  Welcome to the Remote Work Life Podcast, where real-world remote work CEOs and leaders talk about how they hire, network, collaborate and thrive. Join me and more than 5000 followers in customer success, marketing, product and engineering to learn skills you need to work online from anywhere. I am your Host, Alex Wilson-Campbell - I’m Interview Coach and Tech Recruiter on a mission to help you gain clarity and direction in your career AND uncover hidden jobs through one-to-one and group coaching.  

What content would you create if you thought like a broadcaster? This was a question I posed to listeners in Episode 6 with Nick Francis, co-founder of Casual Films. As the world comes out of lockdown we've joined forces to come up with a framework to help you reset your approach to creating content that engages people in a post-COVID world. Nick kindly invited me onto his Better Video Podcast last month to talk about the framework to help you change up your content. Thanks for listening and please do share your thoughts on how you are approaching content for a post-COVID world.  Chris Le'cand-Harwood Social Media & Content Marketing Consultant www.lch.social --- Send in a voice message: https://anchor.fm/employercontentmarketing/message

Content marketing is extremely valuable in employer marketing.  What is it? It's a strategic marketing approach focused on creating and distributing valuable, relevant, and consistent content to attract and retain a clearly-defined audience — and, ultimately, to drive profitable customer action (Content Marketing Institute). That's why I wanted to continue the chat I had with Nick Francis in Episode 2 about a section of his book, The New Fire - Harness the power of video for your business.   He wrote about brands as broadcasters. When brands think like broadcasters what happens to their content? And what does this mean for employer branding? About my guest: Nick is a communications strategist, author and filmmaker. His company, Casual Films produces over 2,000 films a year for some of the world's most influential brands. They have worked in 45 countries and had their work translated into 35 languages, winning over 100 awards in the process. From Casual's first job on the road to Mongolia in a clapped out Mini their spirit of adventure has led them to offices in London, New York, LA, San Francisco and Amsterdam. He previously worked for BBC News and has studied, read, written and presented extensively about video, storytelling, brand building and communication. He is a Founding Director of the Casual Films Academy charity which trains young people in filmmaking through producing videos for charitable causes. Useful links discussed in the episode GoDaddy's YouTube Channel as a great example of YouTube's Content Structure: https://www.youtube.com/channel/UCgH_SmWw9WianYyOB5Y6tEA Red Bull and their standout commitment to behaving as a broadcaster: https://www.redbull.com/gb-en/ EY and their apprenticeship content: https://ukcareers.ey.com/students/career-advice/apprenticeships Rolls-Royce and their myth-busting apprenticeship videos: https://www.youtube.com/watch?v=H8btA5jWuxM If you want to find out more about Nick's book then pop over to his website: https://www.newfirebook.com/ Thanks for listening. Chris Le'cand-Harwood Social Media & Content Marketing Consultant www.chrislch.com Sponsorships: off for this episode --- Send in a voice message: https://anchor.fm/employercontentmarketing/message

Cisco predicted that 82% of the world's consumer internet traffic will be video by 2021. What does this mean for business? In this episode I chat with Nick Francis about his book: The New Fire - Harness the power of video for your business. We talk about why video is so important, the power of stories and how talent acquisition professionals make the most of video. Nick is a communications strategist, author and filmmaker. His company, Casual Films produces over 2,000 films a year for some of the world's most influential brands. They have worked in 45 countries and had their work translated into 35 languages, winning over 100 awards in the process. From Casual's first job on the road to Mongolia in a clapped out Mini their spirit of adventure has led them to offices in London, New York, LA, San Francisco and Amsterdam. He previously worked for BBC News and has studied, read, written and presented extensively about video, storytelling, brand building and communication. He is a Founding Director of the Casual Films Academy charity which trains young people in filmmaking through producing videos for charitable causes. Useful links We talked about some great storytelling examples from Netfilx: https://www.chrislch.com/post/netflix-do-diversity-stories-naturally If you want to find out more about Nick's book then pop over to his website: https://www.newfirebook.com/ Thanks for listening. Chris Le'cand-Harwood Social Media & Content Marketing Consultant www.chrislch.com --- Send in a voice message: https://anchor.fm/employercontentmarketing/message

David Gold, Nick Francis and John Majefksi host the premier episode. They discuss collecting and their own wrestling collections! Enjoy!

Discover why values are the cornerstone of remote work success in this must-listen episode of the Remote Work podcast. Join us as we explore the insights of CEOs, leaders, and entrepreneurs who reveal how defining, articulating, and living by core values can transform the culture of a remote team. Through the lens of Nick Francis's experiences, we unpack the profound impact of actively participating in a company's culture and how values play a pivotal role in your career, confidence, and overall job satisfaction.Listen to a compelling narrative about Good Talent, a values-led remote recruitment business that chose integrity over profit by turning down a lucrative client. We'll share practical advice for remote employees and freelancers on how to align with your team's values for sustainable, harmonious professional relationships. Tune in to grasp the essential lessons on why embracing the right values isn't just beneficial—it's indispensable for thriving in the remote work environment.Refer a Remote Work Expert As a Guest On The ShowClick here remoteworklife.io to subscribe to my free newsletter Connect on LinkedIn

Discover the secrets to cultivating a thriving remote work culture from industry leaders like Nick Francis, CEO of Help Scout. Join me, Alex from Remote Work Life, as we unpack the deliberate strategies behind successful remote teams. Learn how CEOs and founders are fostering a sense of belonging and combating imposter syndrome through intentional team-building and transparent communication. Insights from Deloitte's research underline the importance of consistent effort, and there's no better way to understand this than through real-world examples from top remote-first companies.Engage with your remote team like never before by mastering the art of virtual "water cooler" moments. Whether you're a manager looking to boost team morale or a team member wanting to feel more connected, this episode will provide actionable tips for active participation. I'll also share how intentional engagement can transform your remote work experience, making you feel empowered and included. Don't miss out on this essential discussion that will equip you to excel in a virtual workspace. Connect with me and our community on LinkedIn and Facebook to stay engaged and get your questions answered in upcoming episodes.Refer a Remote Work Expert As a Guest On The ShowClick here remoteworklife.io to subscribe to my free newsletter Connect on LinkedIn

Unlock the secrets of thriving in a remote work environment as industry leaders Nick Francis of Help Scout, Sarah Park of Meet Edgar, and Steli Efti of Close join me, Alex, on a journey through the technological landscape that supports remote businesses. Discover how their innovative software solutions revolutionize customer interactions, social media management, and sales processes. Learn firsthand about the indispensable tools that streamline remote work, with a special spotlight on Calendly and its ability to effortlessly coordinate meetings. This episode promises to equip you with the knowledge needed to master essential tech tools and boost your productivity in a remote setting.Building a robust remote work community is more crucial than ever. Dive into the next chapter where we discuss the importance of networking and community building in the remote work sphere. I'll introduce you to our vibrant Facebook group, "Remote Work Life Accelerator," a space designed to foster connections among remote workers and businesses. Stay connected with fellow professionals, share your insights, and look forward to more engaging content. Plus, don't forget to link up with me on LinkedIn to share your thoughts on future episode themes and guests. Together, let's thrive in remote work and ensure no one feels isolated.Refer a Remote Work Expert As a Guest On The ShowClick here remoteworklife.io to subscribe to my free newsletter Connect on LinkedIn

As the CEO and Co-Founder of Help Scout, Nick Francis talks about being self-aware of all the things that you don’t know as a leader, hiring people in a remote culture, having and recognizing your own flaws, and that the real measure of a good leader is what happens when you’re not around. Every few… Read the full article

FROM THE ARCHIVE: Ever wondered how you can scale a solo business to a million-dollar success while maintaining a balanced lifestyle? In this episode of the Remote Work Life podcast, we promise actionable insights from Elaine Pofeldt, the acclaimed author of "The Million Dollar One Person Business." Elaine shares her journey from freelancing to achieving remarkable financial milestones, all while raising a family. Learn the key traits that contribute to the success of solo entrepreneurs and how you, too, can transform your remote career into a lucrative venture.Freelancing is far more diverse than tech and AI roles, and we explore this expansive landscape in depth. From writers and web designers to attorneys and accountants, discover the various ways professionals are carving out successful freelance careers. Whether you're a seasoned professional seeking flexibility or a small business owner looking to hire reliable talent, we provide practical advice on leveraging word of mouth and testing freelancers with smaller projects. Adaptability and modern hiring practices are essential in today's dynamic work environment.Technology is a game-changer for solo entrepreneurs aiming for million-dollar revenues. We highlight the importance of accessible tools like scheduling apps and CRMs, and how automation can streamline your business operations. Elaine's book serves as a guide, emphasizing the need for documented processes and strategic focus. Plus, don't miss our special promotion for the upcoming Remote Work Life Summit, where you'll hear from remote work leaders like Nick Francis and Steli Efti. Register now to access a wealth of knowledge and elevate your remote work life!Refer a Remote Work Expert As a Guest On The ShowClick here remoteworklife.io to subscribe to my free newsletter Connect on LinkedIn

Nick Francis is the co-founder and CEO of Help Scout, a simple help desk product designed for small and medium-sized businesses. Help Scout was founded in April 2011 and now powers over 8,000 support teams in over 140 countries. The Show Notes Help Scout HelpU Basecamp SalesForce Shopify MailChimp Gmail TechStars "Do More Faster: TechStars Lessons to Accelerate Your Startup" by Brad Feld & David Cohen David Cohen on Twitter Katie Rae on Twitter Nick on Twitter Omer on Twitter Enjoyed this episode? Subscribe to the podcast Leave a rating and review Follow Omer on Twitter Need help with your SaaS? Join SaaS Club Plus: our membership and community for new and early-stage SaaS founders. Join and get training & support. Join SaaS Club Launch: a 12-week group coaching program to help you get your SaaS from zero to your first $10K revenue. Apply for SaaS Club Accelerate: If you'd like to work directly with Omer 1:1, then request a free strategy session.