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You are in for a real treat on this episode. My guest this time is Greg Schwem. Greg is a corporate comedian. What is a corporate comedian? You probably can imagine that his work has to do with corporations, and you would be right. Greg will explain much better than I can. Mr. Schwem began his career as a TV journalist but eventually decided to take up what he really wanted to do, be a comedian. The story of how he evolved is quite fascinating by any standard. Greg has done comedy professionally since 1989. He speaks today mostly to corporate audiences. He will tell us how he does his work. It is quite interesting to hear how he has learned to relate to his audiences. As you will discover as Greg and I talk, we often work in the same way to learn about our audiences and thus how we get to relate to them. Greg has written three books. His latest one is entitled “Turning Gut Punches into Punch Lines: A Comedian's Journey Through Cancer, Divorce and Other Hilarious Stuff”. As Greg says, “Don't worry, it's not one of those whiny, ‘woe is me,' self- serving books. Instead, it's a hilarious account of me living the words I've been preaching to my audiences: You can always find humor in every situation, even the tough ones. Greg offers many interesting observations as he discusses his career and how he works. I think we all can find significant lessons we can use from his remarks. About the Guest: Hi! I'm Greg Schwem. a Chicago-based business humor speaker and MC who HuffPost calls “Your boss's favorite comedian.” I've traveled the world providing clean, customized laughs to clients such as Microsoft, IBM, McDonald's and even the CIA. I also write the bi-weekly Humor Hotel column for the Chicago Tribune syndicate. I believe every corporate event needs humor. As I often tell clients, “When times are good, people want to laugh. When times are bad, people need to laugh.” One Fortune 500 client summed things up perfectly, saying “You were fantastic and just what everybody needed during these times.” In September 2024 I released my third and most personal book, Turning Gut Punches into Punch Lines: A Comedian's Journey Through Cancer, Divorce and Other Hilarious Stuff. Don't worry, it's not one of those whiny, “woe is me,” self-serving books. Instead, it's a hilarious account of me living the words I've been preaching to my audiences: You can always find humor in every situation, even the tough ones. You can pick up a copy at Amazon or select book stores. Ways to connect with Greg: Website: www.gregschwem.com YouTube: www.youtube.com/gregschwem LinkedIn www.linkedin.com/in/gregschwem Instagram: www.instagram.com/gregschwem X: www.x.com/gregschwem About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! 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Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:16 Hi everyone, and welcome to unstoppable mindset. Today we are going to definitely have some fun. I'll tell you about our guests in a moment, but first, I want to tell you about me. That'll take an hour or so. I am Michael Hingson, your host, and you're listening to unstoppable mindset where inclusion, diversity and the unexpected meet. And I don't know, we may get inclusion or diversity into this, but our guest is Greg Schwem. Greg used to be a TV reporter, now he's a comedian, not sure which is funnier, but given some of the reporters I've seen on TV, they really should go into tonight club business. But anyway, Greg, I want to welcome you to unstoppable mindset. We're really glad you're here. I really appreciate you being here and taking the time   Greg Schwem ** 02:04 Well, Michael, it is an honor to be included on your show. I'm really looking forward to the next hour of conversation. I   Speaker 1 ** 02:10 told Greg a little while ago, one of my major life ambitions that I never got to do was to go to a Don Rickles concert and sit in the front row so that hopefully he would pick on me, so that I could say, Yeah, I saw you once on TV, and I haven't been able to see since. What do you think of that? You hockey puck, but I never got to do it. So very disappointed. But everybody has bucket list moments, everybody has, but they don't get around to I'm sorry. Yeah, I know. Well, the other one is, I love to pick on Mike Wallace. I did a radio show for six years opposite him in 60 minutes, and I always love to say that Wallace really had criminal tendencies, because he started out being an announcer in radio and he announced things like The Green Hornet and the Sky King and other shows where they had a lot of criminals. So I just figured he had to be associated with criminals somewhere in his life. Of course, everybody picked on him, and he had broad shoulders. And I again, I regret I never got to to meet him, which is sort of disappointing. But I did get to meet Peter Falk. That was kind of fun.   Greg Schwem ** 03:15 Mike Wallace to Peter Falk. Nice transition there. I know.   Michael Hingson ** 03:21 Well I am really glad you're with us. So why don't we start? We'll start with the serious part. Why don't you tell us, kind of about the early Greg schwim and growing up and all that sort of stuff, just to set the stage, as it were,   Greg Schwem ** 03:34 how far back you want to go? You want to go back to Little League, or you want to   Speaker 1 ** 03:37 just, oh, start at the beginning, a long time ago, right? I was a   Greg Schwem ** 03:41 very strange child. No, I you. You obviously introduced me as a as a comedian, and that is my full time job. And you also said that I was a former journalist, and that is my professional career. Yes, I went from, as I always like to say, I went from depressing people all day long, to making them laugh. And that's, that's kind of what I did. I always did want to be I majored in Journalism at Northwestern University, good journalism school. Originally, I always wanted to be a television reporter. That was as a professional career I was, I dabbled in comedy. Started when I was 16. That is the first time I ever got on stage at my school, my high school, and then at a comedy club. I was there one of the first comedy clubs in Chicago, a place called the comedy cottage. It was in the suburb of beautiful, beautiful suburb of Rosemont, Illinois, and they were one of the very, very first full time comedy clubs in the nation. And as a 16 year old kid, I actually got on stage and did five minutes here and five minutes there. And thought I was, I was hot stuff, but I never, ever thought I would do it for a living. I thought comedy would always be just a hobby. And I. Especially when I went to college, and I thought, okay, Northwestern is pretty good school, pretty expensive school. I should actually use my degree. And I did. I moved down to Florida, wrote for a newspaper called The Palm Beach post, which, don't let that title fool you. It's Palm Beach was a very small segment of of the area that it was, that it served, but I did comedy on the side, and just because I moved down there, I didn't know anybody, so I hung out at comedy clubs just to have something to do. And little by little, comedy in the late 80s, it exploded. Exploded. There were suddenly clubs popping up everywhere, and you were starting to get to know guys that were doing these clubs and were starting to get recognition for just being comedians. And one of them opened up a very, very good Club opened up about 10 minutes from my apartment in West Palm Beach, and I hung out there and started to get more stage time, and eventually started to realize at the same time that I was getting better as a comedian, I was becoming more disillusioned as a journalist in terms of what my bosses wanted me to report on and the tone they wanted me to use. And I just decided that I would I would just never be able to live with myself if I didn't try it, if I didn't take the the plunge into comedy, and that's what I did in 1989 and I've been doing it ever since. And my career has gone in multiple directions, as I think it needs to. If you're going to be in show business and sustain a career in show business, you have to wear a lot of different hats, which I feel like I've done.   Michael Hingson ** 06:40 So tell me more about that. What does that mean exactly?   Greg Schwem ** 06:43 Well, I mean, I started out as a what you would pretty much if somebody said, If you heard somebody say, I'm a comedian, they would envision some guy that just went to comedy clubs all the time, and that's what I did. I was just a guy that traveled by car all over the Midwest and the Southeast primarily, and did comedy clubs, but I quickly realized that was kind of a going nowhere way to attack it, to do comedy unless you were incredibly lucky, because there were so many guys doing it and so many clubs, and I just didn't see a future in it, and I felt like I had to separate myself from the pack a little bit. And I was living in Chicago, which is where I'm from, and still, still exist. Still reside in Chicago, and I started to get involved with a company that did live trade show presentations. So if you've ever been on a trade show floor and you see people, they're mostly actors and actresses that wear a headset and deliver a spiel, a pitch, like every, every twice an hour, about some company, some new product, and so forth. And I did that, and I started to write material about what I was seeing on trade show floors and putting it into my stand up act, stuff about business, stuff about technology, because I was Hawking a lot of new computers and things like that. This was the mid 90s when technology was exploding, and I started to put this into my stand up act. And then I'd have people come up to me afterwards and say, hey, you know those jokes you did about computers and tech support, if you could come down to our office, you know, we're having a golf tournament, we're having a Christmas party, we would love to hear that material. And little by little, I started transitioning my act into doing shows for the corporate market. I hooked up with a corporate agent, or the corporate agent heard about me, and started to open a lot of doors for me in terms of working for very large corporations, and that's pretty much what I've been doing. I stopped working clubs, and I transitioned, instead of being a comedian, I became a corporate humor speaker. And that's what I do, primarily to this day, is to speak at business conferences. Just kind of get people to loosen up, get them to laugh about what they do all day without without making it sound like I'm belittling what they do. And also when I'm not doing that, I work about eight to 10 weeks a year on cruise ships, performing for cruise audiences. So that's a nice getaway.   Speaker 1 ** 09:18 It's interesting since I mentioned Don Rickles earlier, years ago, I saw an interview that he did with Donahue, and one of the things that Don Rickles said, and after he said it, I thought about it. He said, I really don't want to pick on anyone who's going to be offended by me picking on them. He said, I try to watch really carefully, so that if it looks like somebody's getting offended, I'll leave them alone, because that's not what this is all about. It isn't about abusing people. It's about trying to get people to have fun, and if somebody's offended, I don't want to to pick on them, and I've heard a number of albums and other things with him and just. Noticed that that was really true. He wouldn't pick on someone unless they could take it and had a lot of fun with it. And I thought that was absolutely interesting, because that certainly wasn't, of course, the rep that he had and no, but it was   Greg Schwem ** 10:16 true. It is, and it doesn't take long to see as a as a comedian, when you're looking at an audience member and you're talking to them, it, you can tell very quickly, Are they enjoying this? Are they enjoying being the center of attention? A lot of people are, or are they uncomfortable with it? Now, I don't know that going in. I mean, I you know, of course. And again, that's a very small portion of my show is to talk to the audience, but it is something particularly today. I think audiences want to be more involved. I think they enjoy you talk you. Some of these, the new comedians in their 20s and 30s and so forth. Them, some of them are doing nothing, but what they call crowd work. So they're just doing 45 minutes of talking to the audience, which can be good and can be rough too, because you're working without a net. But I'm happy to give an audience a little bit of that. But I also have a lot of stuff that I want to say too. I mean, I work very hard coming up with material and and refining it, and I want to talk about what's going on in my life, too. So I don't want the audience to be the entire show, right?   Speaker 1 ** 11:26 And and they shouldn't be, because it isn't about that. But at the same time, it is nice to involve them. I find that as a keynote and public speaker, I find that true as well, though, is that audiences do like to be involved. And I do some things right at the outset of most talks to involve people, and also in involving them. I want to get them to last so that I start to draw them in, because later, when I tell the September 11 story, which isn't really a humorous thing. Directly,   Greg Schwem ** 12:04 i know i Good luck. I'm spinning 911 to make it I don't think I've ever heard anybody say, by the way, I was trapped in a building. Stick with me. It's kind of cute. It's got a funny ending. And   Speaker 1 ** 12:20 that's right, and it is hard I can, I can say humorous things along the way in telling the story, but, sure, right, but, but clearly it's not a story that, in of itself, is humorous. But what I realized over the years, and it's really dawned on me in the last four or five years is we now have a whole generation of people who have absolutely no memory of September 11 because they were children or they weren't even born yet. And I believe that my job is to not only talk about it, but literally to draw them into the building and have them walk down the stairs with me, and I have to be descriptive in a very positive way, so that they really are part of what's going on. And the reality is that I do hear people or people come up and say, we were with you when you were going down the stairs. And I think that's my job, because the reality is that we've got to get people to understand there are lessons to be learned from September 11, right? And the only real way to do that is to attract the audience and bring them in. And I think probably mostly, I'm in a better position to do that than most people, because I'm kind of a curious soul, being blind and all that, but it allows me to to draw them in and and it's fun to do that, actually. And I, and   Greg Schwem ** 13:52 I gotta believe, I mean, obviously I wasn't there, Michael, but I gotta believe there were moments of humor in people, a bunch of people going down the stairs. Sure, me, you put people get it's like, it's like when a bunch of people are in an elevator together, you know, I mean, there's I, when I look around and I try to find something humorous in a crowded and it's probably the same thing now, obviously it, you know, you got out in time. But I and, you know, don't that's the hotel phone, which I just hung up so but I think that I can totally see where you're going from, where, if you're if you're talking to people who have no recollection of this, have no memory where you're basically educating them on the whole event. I think you then you have the opportunity to tell the story in whatever way you see fit. And I think that however you choose to do it is there's no wrong way to do it, I guess is what I'm trying to get at.   Speaker 1 ** 14:55 Well, yeah, I think the wrong way is to be two. Graphic and morbid and morbid, but one of the things that I talk about, for example, is that a colleague of mine who was with me, David Frank, at about the 50th floor, suddenly said, Mike, we're going to die. We're not going to make it out of here. And as as I tell the audience, typically, I as as you heard my introduction at the beginning, I have a secondary teaching credential. And one of the things that you probably don't know about teachers is that there's a secret course that every teacher takes called Voice 101, how to yell at students and and so what I tell people is that when David said that, I just said in my best teacher voice, stop it, David, if Roselle and I can go down these stairs, so can you. And he told me later that that brought him out of his funk, and he ended up walking a floor below me and shouting up to me everything he saw. And it was just mainly, everything is clear, like I'm on floor 48 he's on 47/47 floor. Everything is good here, and what I have done for the past several years in telling that part of the story is to say David, in reality, probably did more to keep people calm and focused as we went down the stairs than anyone else, because anyone within the sound of his voice heard someone who was focused and sounded okay. You know, hey, I'm on the 44th floor. This is where the Port Authority cafeteria is not stopping. And it it helps people understand that we all had to do what we could to keep everyone from not panicking. And it almost happened a few times that people did, but we worked at it. But the i The idea is that it helps draw people in, and I think that's so important to do for my particular story is to draw them in and have them walk down the stairs with me, which is what I do, absolutely, yeah, yeah. Now I'm curious about something that keeps coming up. I hear it every so often, public speaker, Speaker experts and people who are supposedly the great gurus of public speaking say you shouldn't really start out with a joke. And I've heard that so often, and I'm going give me a break. Well, I think, I think it depends, yeah, I think   Greg Schwem ** 17:33 there's two schools of thought to that. I think if you're going to start out with a joke, it better be a really good one, or something that you either has been battle tested, because if it doesn't work now, you, you know, if you're hoping for a big laugh, now you're saying, Well, you're a comedian, what do you do? You know, I mean, I, I even, I just sort of work my way into it a little bit. Yeah, and I'm a comedian, so, and, you know, it's funny, Michael, I will get, I will get. I've had CEOs before say to me, Hey, you know, I've got to give this presentation next week. Give me a joke I can tell to everybody. And I always decline. I always it's like, I don't need that kind of pressure. And it's like, I can, I can, I can tell you a funny joke, but,   Michael Hingson ** 18:22 but you telling the   Greg Schwem ** 18:23 work? Yeah, deliver it. You know, I can't deliver it for you. Yeah? And I think that's what I also, you know, on that note, I've never been a big fan of Stand Up Comedy classes, and you see them all popping up all over the place. Now, a lot of comedy clubs will have them, and usually the you take the class, and the carrot at the end is you get to do five minutes at a comedy club right now, if that is your goal, if you're somebody who always like, Gosh, I wonder what it would like be like to stand up on stage and and be a comedian for five minutes. That's something I really like to try. By all means, take the class, all right. But if you think that you're going to take this class and you're going to emerge a much funnier person, like all of a sudden you you weren't funny, but now you are, don't take the class, yeah? And I think, sadly, I think that a lot of people sign up for these classes thinking the latter, thinking that they will all of a sudden become, you know, a comedian. And it doesn't work that way. I'm sorry you cannot teach unfunny people to be funny. Yeah, some of us have the gift of it, and some of us don't. Some of us are really good with our hands, and just know how to build stuff and how to look at things and say, I can do that. And some of us, myself included, definitely do not. You know, I think you can teach people to be more comfortable, more comfortable in front of an audience and. Correct. I think that is definitely a teachable thing, but I don't think that you can teach people to be funnier   Speaker 1 ** 20:10 and funnier, and I agree with that. I tend to be amazed when I keep hearing that one of the top fears in our world is getting up in front of an audience and talking with them, because people really don't understand that audiences, whatever you're doing, want you to succeed, and they're not against you, but we have just conditioned ourselves collectively that speaking is something to be afraid of?   Greg Schwem ** 20:41 Yes, I think, though it's, I'm sure, that fear, though, of getting up in front of people has only probably been exacerbated and been made more intense because now everybody in the audience has a cell phone and to and to be looking out at people and to see them on their phones. Yeah, you're and yet, you prepped all day long. You've been nervous. You've been you probably didn't sleep the night before. If you're one of these people who are afraid of speaking in public, yeah, and then to see people on their phones. You know, it used to bother me. It doesn't anymore, because it's just the society we live in. I just, I wish, I wish people could put their phones down and just enjoy laughing for 45 minutes. But unfortunately, our society can't do that anymore, so I just hope that I can get most of them to stop looking at it.   Speaker 1 ** 21:32 I don't make any comments about it at the beginning, but I have, on a number of occasions, been delivering a speech, and I hear a cell phone ring, and I'll stop and go, Hello. And I don't know for sure what the person with the cell phone does, but by the same token, you know they really shouldn't be on their phone and and it works out, okay, nobody's ever complained about it. And when I just say hello, or I'll go Hello, you don't say, you know, and things like that, but, but I don't, I don't prolong it. I'll just go back to what I was talking about. But I remember, when I lived in New Jersey, Sandy Duncan was Peter Pan in New York. One night she was flying over the audience, and there was somebody on his cell phone, and she happened to be going near him, and she just kicked the phone out of his hand. And I think that's one of the things that started Broadway in saying, if you have a cell phone, turn it off. And those are the announcements that you hear at the beginning of any Broadway performance today.   Greg Schwem ** 22:39 Unfortunately, people don't abide by that. I know you're still hearing cell phones go off, yeah, you know, in Broadway productions at the opera or wherever, so people just can't and there you go. There that just shows you're fighting a losing battle.   Speaker 1 ** 22:53 Yeah, it's just one of those things, and you got to cope with it.   Greg Schwem ** 22:58 What on that note, though, there was, I will say, if I can interrupt real quick, there was one show I did where nobody had their phone. It was a few years ago. I spoke at the CIA. I spoke for some employees of the CIA. And this might, this might freak people out, because you think, how is it that America's covert intelligence agency, you think they would be on their phones all the time. No, if you work there, you cannot have your phone on you. And so I had an audience of about 300 people who I had their total attention because there was no other way to they had no choice but to listen to me, and it was wonderful. It was just a great show, and I it was just so refreshing. Yeah,   Speaker 1 ** 23:52 and mostly I don't hear cell phones, but they do come up from time to time. And if they do, then you know it happens. Now my one of my favorite stories is I once spoke in Maryland at the Department of Defense, which anybody who knows anything knows that's the National Security Agency, but they call it the Department of Defense, as if we don't know. And my favorite story is that I had, at the time, a micro cassette recorder, and it died that morning before I traveled to Fort Meade, and I forgot to just throw it away, and it was in my briefcase. So I got to the fort, they searched, apparently, didn't find it, but on the way out, someone found it. They had to get a bird Colonel to come to decide what to do with it. I said, throw it away. And they said, No, we can't do that. It's yours. And they they decided it didn't work, and they let me take it and I threw it away. But it was so, so funny to to be at the fort and see everybody running around crazy. See, what do we do with this micro cassette recorder? This guy's been here for an hour. Yeah. So it's it. You know, all sorts of things happen. What do you think about you know, there's a lot of discussion about comedians who use a lot of foul language in their shows, and then there are those who don't, and people seem to like the shock value of that.   Greg Schwem ** 25:25 Yeah, I'm very old school in that. I guess my short answer is, No, I've never, ever been one of those comedians. Ever I do a clean show, I actually learned my lesson very early on. I think I think that I think comedians tend to swear because when they first start out, out of nerves, because I will tell you that profanity does get laughter. And I've always said, if you want to, if you want to experiment on that, have a comedian write a joke, and let's say he's got two shows that night. Let's say he's got an eight o'clock show and a 10 o'clock show. So let's say he does the joke in the eight o'clock and it's, you know, the cadence is bumper, bump up, bump up, bump up, punch line. Okay, now let's and let's see how that plays. Now let's now he does the 10 o'clock show and it's bumper, bump up, bump up F and Okay, yeah, I pretty much guarantee you the 10 o'clock show will get a bigger laugh. Okay? Because he's sort of, it's like the audience is programmed like, oh, okay, we're supposed to laugh at that now. And I think a lot of comedians think, Aha, I have just discovered how to be successful as a comedian. I will just insert the F word in front of every punch line, and you can kind of tell what comedians do that and what comedians I mean. I am fine with foul language, but have some jokes in there too. Don't make them. Don't make the foul word, the joke, the joke, right? And I can say another thing nobody has ever said to me, I cannot hire you because you're too clean. I've never gotten that. And all the years I've been doing this, and I know there's lots of comedians who who do work blue, who have said, you know, who have been turned down for that very reason. So I believe, if you're a comedian, the only way to get better is to work any place that will have you. Yeah, and you can't, so you might as well work clean so you can work any place that will have you, as opposed to being turned away.   Speaker 1 ** 27:30 Well, and I, and I know what, what happened to him and all that, but at the same time, I grew up listening to Bill Cosby and the fact that he was always clean. And, yeah, I understand everything that happened, but you can't deny and you can't forget so many years of humor and all the things that that he brought to the world, and the joy he brought to the world in so many ways.   Greg Schwem ** 27:57 Oh, yeah, no, I agree. I agree. And he Yeah, he worked everywhere. Jay Leno is another one. I mean, Jay Leno is kind of on the same wavelength as me, as far as don't let the profanity become the joke. You know, Eddie Murphy was, you know, was very foul. Richard Pryor, extremely foul. I but they also, prior, especially, had very intelligent material. I mean, you can tell and then if you want to insert your F bombs and so forth, that's fine, but at least show me that you're trying. At least show me that you came in with material in addition to the   Speaker 1 ** 28:36 foul language. The only thing I really have to say about all that is it? Jay Leno should just stay away from cars, but that's another story.   Greg Schwem ** 28:43 Oh, yeah, it's starting to   Greg Schwem ** 28:47 look that way. Yeah, it   Michael Hingson ** 28:49 was. It was fun for a while, Jay, but yeah, there's just two. It's like, Harrison Ford and plains. Yeah, same concept. At some point you're like, this isn't working out. Now I submit that living here in Victorville and just being out on the streets and being driven around and all that, I am firmly convinced, given the way most people drive here, that the bigoted DMV should let me have a license, because I am sure I can drive as well as most of the clowns around here. Yeah, so when they drive, I have no doubt. Oh, gosh. Well, you know, you switched from being a TV journalist and so on to to comedy. Was it a hard choice? Was it really difficult to do, or did it just seem like this is the time and this is the right thing to do. I was   Greg Schwem ** 29:41 both, you know, it was hard, because I really did enjoy my job and I liked, I liked being a TV news reporter. I liked, I liked a job that was different every day once you got in there, because you didn't know what they were going to send you out to do. Yes, you had. To get up and go to work every day and so forth. So there's a little bit of, you know, there's a little bit of the mundane, just like there is in any job, but once you were there, I liked, just never known what the day would bring, right? And and I, I think if I'd stayed with it, I think I think I could have gone pretty far, particularly now, because the now it's more people on TV are becoming more entertainers news people are becoming, yeah, they are. A lot of would be, want to be comedians and so forth. And I don't particularly think that's appropriate, but I agree. But so it was hard to leave, but it gets back to what I said earlier. At some point, you got to say, I was seeing comedians making money, and I was thinking, gosh, you know, if they're making money at this I I'm not hilarious, but I know I'm funnier than that guy. Yeah, I'm funnier than her, so why not? And I was young, and I was single, and I thought, if I if I don't try it now, I never will. And, and I'll bet there's just some hilarious people out there, yeah, who who didn't ever, who just were afraid   Michael Hingson ** 31:14 to take that chance, and they wouldn't take the leap, yeah,   Greg Schwem ** 31:16 right. And now they're probably kicking themselves, and I'm sure maybe they're very successful at what they do, but they're always going to say, what if, if I only done this? I don't ever, I don't, ever, I never, ever wanted to say that. Yeah,   Speaker 1 ** 31:31 well, and there's, there's something to be said for being brave and stepping out and doing something that you don't expect, or that you didn't expect, or that you weren't sure how it was going to go, but if you don't try, then you're never going to know just how, how much you could really accomplish and how much you can really do. And I think that the creative people, whatever they're being creative about, are the people who do step out and are willing to take a chance.   Greg Schwem ** 31:59 Yeah, yeah. And I told my kids that too. You know, it's just like, if it's something that you're passionate about, do it. Just try it. If it doesn't work out, then at least you can say I tried   Speaker 1 ** 32:09 it and and if it doesn't work out, then you can decide, what do I need to do to figure out why it didn't work out, or is it just not me? I want   Greg Schwem ** 32:18 to keep going? Yeah. Yeah. Yeah.   Speaker 1 ** 32:21 So what is the difference between being a nightclub comedian and a corporate comedian? Because they are somewhat different. I think I know the answer. But what would you say that the differences between them? I think   Greg Schwem ** 32:33 the biggest thing is the audiences. I think when you when you are a nightclub comedian, you are working in front of people who are there to be entertained. Yeah, they, they paid money for that. That's what they're expecting. They, they, at some point during the day, they said, Hey, let's, let's go laugh tonight. That's what we really want to do when you're working in front of a corporate audiences. That's not necessarily the case. They are there. I primarily do business conferences and, you know, association meetings and so forth. And I'm just one cog in the wheel of a whole day's worth of meetings are, for the most part, very dry and boring, maybe certainly necessary educational. They're learning how to do their job better or something. And then you have a guy like me come in, and people aren't always ready to laugh, yeah, despite the fact that they probably need to, but they just they're not always in that mindset. And also the time of day. I mean, I do a lot of shows at nine in the morning. I do shows after lunch, right before lunch. I actually do very few shows in the evening, believe it or not. And so then you you have to, you kind of have to, in the while you're doing your act or your presentation or your speech, as I call it, you kind of have to let them know that it is okay. What you're doing is okay, and they should be okay with laughing. They shouldn't be looking around the whole time wondering if other people are laughing. You know, can I, can I? Can I tell you a quick story about how I drive that point home. Why not? Yeah, it's, I'll condense it into like five minutes. I mentioned that I worked on that I work on cruise ships occasionally, and I one night I was performing, and it was the first night of the cruise. And if anybody's ever been on a cruise, note, the first night, first night entertainers don't like the first night because people are tired. You know, they're they're a little edgy because they've been traveling all day. They're they're confused because they're not really sure where they're going on a ship. And the ones that have got it figured out usually over serve themselves because they're on vacation. So you put all that, so I'm doing my show on the first. Night, and it's going very well. And about five, six minutes in, I do a joke. Everybody laughs. Everybody shuts up. And from the back of the room in total darkness, I hear hat just like that. And I'm like, All right, you know, probably over served. So the rule of comedy is that everybody gets like. I was like, I'll let it go once, yeah. So I just kind of looked off in that direction, didn't say anything. Kept going with my active going with my act. About 10 minutes later, same thing happens. I tell a joke. Everybody laughs. Everybody shuts up. Hat now I'm like, Okay, I have got to, I've got to address the elephant in the room. So I think I just made some comment, like, you know, I didn't know Roseanne Barr was on this cruise, you know, because that was like the sound of the Yeah. Okay, everybody laugh. Nothing happened about five minutes later. It happens a third time. And now I'm just like, this is gonna stop. I'm going to put a stop to this. And I just fired off. I can't remember, like, three just like, hey man, you know you're you're just a little behind everybody else in this show and probably in life too, that, you know, things like that, and it never happened again. So I'm like, okay, mission accomplished on my part. Comedians love it when we can shut up somebody like that. Anyway. Show's over, I am out doing a meet and greet. Some guy comes up to me and he goes, hey, hey, you know that kid you were making fun of is mentally handicapped. And now, of course, I don't know this, but out of the corner of my eye, I see from the other exit a man pushing a son, his son in a wheelchair out of the showroom. And I'm just like, Oh, what have I done? And yeah. And of course, when you're on a cruise, you're you're on a cruise. When you're a cruise ship entertainer, you have to live with your audience. So I couldn't hide. I spent like the next three days, and it seemed like wherever I was, the man and his son in the wheelchair were nearby. And finally, on the fourth day, I think was, I was waiting for an elevator. Again, 3500 people on this ship, okay, I'm waiting for an elevator. The elevator door opens. Guess who are the only two people the elevator, the man and his son. And I can't really say I'll wait for the next one. So I get on, and I said to this the father, I said, I just want you to know I had no idea. You know, I'm so sorry. I can't see back there, this kind of thing. And the dad looks at me. He puts his hand up to stop me, and he points to me, and he goes, I thought you were hysterical. And it was, not only was it relief, but it kind of, it's sort of a lesson that if you think something is funny, you should laugh at it. Yeah. And I think sometimes in corporate America, my point in this. I think sometimes when you do these corporate shows, I think that audience members forget that. I think very busy looking around to see if their immediate boss thinks it's funny, and eventually everybody's looking at the CEO to see if they're like, you know, I think if you're doing it that way, if that's the way you're you're approaching humor. You're doing yourself a disservice, if right, stopping yourself from laughing at something that you think is funny.   Speaker 1 ** 38:09 I do think that that all too often the problem with meetings is that we as a as a country, we in corporations, don't do meetings, right anyway, for example, early on, I heard someone at a convention of the National Federation of the Blind say he was the new executive director of the American Foundation for the Blind, and he said, I have instituted a policy, no Braille, no meetings. And what that was all about was to say, if you're going to have a meeting, you need to make sure that all the documentation is accessible to those who aren't going to read the print. I take it further and say you shouldn't be giving out documentation during the meeting. And you can use the excuse, well, I got to get the latest numbers and all that. And my point is, you shouldn't be giving out documentation at a meeting, because the meeting is for people to communicate and interact with each other. And if you're giving out papers and so on, what are people going to do? They're going to read that, and they're not going to listen to the speakers. They're not going to listen to the other people. And we do so many things like that, we've gotten into a habit of doing things that become so predictable, but also make meetings very boring, because who wants to look at the papers where you can be listening to people who have a lot more constructive and interesting things to say anyway?   Greg Schwem ** 39:36 Yeah, yeah. I think, I think COVID definitely changed, some for the some for the better and some for the worse. I think that a lot of things that were done at meetings COVID and made us realize a lot of that stuff could be done virtually, that you didn't have to just have everybody sit and listen to people over and over and over again.   Speaker 1 ** 39:58 But unless you're Donald Trump. Up. Yeah, that's another story.   Greg Schwem ** 40:02 Yes, exactly another podcast episode. But, yeah, I do think also that. I think COVID changed audiences. I think, you know, we talked a little bit earlier about crowd work, right, and audiences wanting to be more involved. I think COVID precipitated that, because, if you think about it, Michael, for two and a half years during COVID, our sole source of entertainment was our phone, right? Which meant that we were in charge of the entertainment experience. You don't like something, swipe left, scroll down, scroll, scroll, scroll, find something else. You know, that kind of thing. I'm not I'm not entertained in the next four or five seconds. So I'm going to do this. And I think when live entertainment returned, audiences kind of had to be retrained a little bit, where they had to learn to sit and listen and wait for the entertainment to come to them. And granted, it might not happen immediately. It might not happen in the first five seconds, but you have to just give give people like me a chance. It will come to you. It will happen, but it might not be on your timetable,   Speaker 1 ** 41:13 right? Well, and I think that is all too true for me. I didn't find didn't find COVID to be a great inconvenience, because I don't look at the screen anyway, right? So in a sense, for me, COVID wasn't that much of a change, other than not being in an office or not being physically at a meeting, and so I was listening to the meeting on the computer, and that has its nuances. Like you don't necessarily get the same information about how everyone around you is reacting, but, but it didn't bother me, I think, nearly as much as it did everyone else who has to look at everyone. Of course, I have no problems picking on all those people as well, because what I point out is that that disabilities has to be redefined, because every one of you guys has your own disability. You're light dependent, and you don't do well when there's dark, when, when the dark shows up and and we now have an environment where Thomas Edison invented the electric light bulb, and we've spent the last 147 years doing everything we can to make sure that light is pretty ubiquitous, but it doesn't change a thing when suddenly the power goes out and you don't have immediate access to light. So that's as much a disability as us light, independent people who don't   Greg Schwem ** 42:36 care about that, right? Right? I hear, I agree, but it is but   Speaker 1 ** 42:41 it is interesting and and it is also important that we all understand each other and are willing to tolerate the fact that there are differences in people, and we need to recognize that with whatever we're doing.   42:53 Yeah, I agree.   Speaker 1 ** 42:57 What do you think about so today, we have obviously a really fractured environment and fractured country, and everyone's got their own opinions, and nobody wants to talk about anything, especially politics wise. How do you think that's all affecting comedy and what you get to do and what other people are doing?   Greg Schwem ** 43:18 Well, I think Pete, I think there's, there's multiple answers to that question too. I think, I think it makes people nervous, wondering what the minute a comedian on stage brings up politics, the minute he starts talking about a politician, whether it's our president, whether it's somebody else, you can sense a tension in the room a little bit, and it's, it's, I mean, it's funny. I, one of my best friends in comedy, got to open for another comedian at Carnegie Hall a couple of years ago, and I went to see him, and I'm sitting way up in the top, and he is just crushing it. And then at one point he he brought up, he decided to do an impression of Mitch McConnell, which he does very well. However, the minute he said, Mitch McConnell, I you could just sense this is Carnegie freaking Hall, and after the show, you know, he and I always like to dissect each other's shows. That's what comedians do. And I just said to him, I go. Why did you decide to insert Mitch McConnell in there? And I, and I didn't say it like, you moron, that was stupid, yeah, but I was genuinely curious. And he just goes, well, I just really like doing that bit, and I like doing that voice and so forth, but, and it's not like the show crashed and burned afterwards. No, he did the joke, and then he got out of it, and he went on to other stuff, and it was fine, but I think that people are just so on their guard now, yeah, and, and that's why, you know, you know Jay Leno always said he was an equal opportunity offender. I think you will do better with politics if you really want. Insert politics into your act. I think he would be better making fun of both sides. Yeah, it's true. Yeah. And I think too often comedians now use the the stage as kind of a Bully, bully pulpit, like I have microphone and you don't. I am now going to give you my take on Donald Trump or the Democrats or whatever, and I've always said, talk about anything you want on stage, but just remember, you're at a comedy club. People came to laugh. So is there a joke in here? Yeah, or are you just ranting because you gotta be careful. You have to get this off your chest, and your way is right. It's, it's, you know, I hate to say it, but that's, that's why podcast, no offense, Michael, yours, is not like this. But I think one of the reasons podcasters have gotten so popular is a lot of people, just a lot of podcast hosts see a podcast is a chance to just rant about whatever's on their mind. And it's amazing to me how many podcast hosts that are hosted by comedians have a second guy have a sidekick to basically laugh and agree with whatever that person says. I think Joe Rogan is a classic example, and he's one of the most popular ones. But, and I don't quite understand that, because you know, if you're a comedian, you you made the choice to work solo, right? So why do you need somebody else with you?   Speaker 1 ** 46:33 I'm I'm fairly close to Leno. My remark is a little bit different. I'm not so much an equal opportunity offender as I am an equal opportunity abuser. I'll pick on both sides if politics comes into it at all, and it's and it's fun, and I remember when George W Bush was leaving the White House, Letterman said, Now we're not going to have anybody to joke about anymore. And everyone loved it. But still, I recognize that in the world today, people don't want to hear anything else. Don't confuse me with the facts or any of that, and it's so unfortunate, but it is the way it is, and so it's wiser to stay away from a lot of that, unless you can really break through the barrier,   Greg Schwem ** 47:21 I think so. And I also think that people, one thing you have to remember, I think, is when people come to a comedy show, they are coming to be entertained. Yeah, they are coming to kind of escape from the gloom and doom that unfortunately permeates our world right now. You know? I mean, I've always said that if you, if you walked up to a comedy club on a Saturday night, and let's say there were 50 people waiting outside, waiting to get in, and you asked all 50 of them, what do you hope happens tonight? Or or, Why are you here? All right, I think from all 50 you would get I would just like to laugh, yeah, I don't think one of them is going to say, you know, I really hope that my opinions on what's happening in the Middle East get challenged right now, but he's a comedian. No one is going to say that. No, no. It's like, I hope I get into it with the comedian on stage, because he thinks this way about a woman's right to choose, and I think the other way. And I really, really hope that he and I will get into an argument about to the middle of the   Speaker 1 ** 48:37 show. Yeah, yeah. That's not why people come?   Greg Schwem ** 48:40 No, it's not. And I, unfortunately, I think again, I think that there's a lot of comedians that don't understand that. Yeah, again, talk about whatever you want on stage, but just remember that your your surroundings, you if you build yourself as a comedian,   48:56 make it funny. Yeah, be funny.   Speaker 1 ** 49:00 Well, and nowadays, especially for for you, for me and so on, we're we're growing older and and I think you point out audiences are getting younger. How do you deal with that?   Greg Schwem ** 49:12 Well, what I try to do is I a couple of things. I try to talk as much as I can about topics that are relevant to a younger generation. Ai being one, I, one of the things I do in my my show is I say, oh, you know, I I really wasn't sure how to start off. And when you're confused these days, you you turn to answer your questions. You turn to chat GPT, and I've actually written, you know, said to chat GPT, you know, I'm doing a show tonight for a group of construction workers who work in the Midwest. It's a $350 million company, and it says, try to be very specific. Give me a funny opening line. And of course, chat GPT always comes up with some. Something kind of stupid, which I then relate to the audience, and they love that, you know, they love that concept. So I think there's, obviously, there's a lot of material that you can do on generational differences, but I, I will say I am very, very aware that my audience is, for the most part, younger than me now, unless I want to spend the rest of my career doing you know, over 55 communities, not that they're not great laughers, but I also think there's a real challenge in being older than your audience and still being able to make them laugh. But I think you have to remember, like you said, there's there's people now that don't remember 911 that have no concept of it, yeah, so don't be doing references from, say, the 1980s or the early 1990s and then come off stage and go, Man, nobody that didn't hit at all. No one, no one. They're stupid. They don't get it. Well, no, they, they, it sounds they don't get it. It's just that they weren't around. They weren't around, right? So that's on you.   Speaker 1 ** 51:01 One of the things that you know people ask me is if I will do virtual events, and I'll do virtual events, but I also tell people, the reason I prefer to do in person events is that I can sense what the audience is doing, how they're reacting and what they feel. If I'm in a room speaking to people, and I don't have that same sense if I'm doing something virtually, agreed same way. Now for me, at the same time, I've been doing this now for 23 years, so I have a pretty good idea in general, how to interact with an audience, to draw them in, even in a virtual environment, but I still tend to be a little bit more careful about it, and it's just kind of the way it is, you know, and you and you learn to deal with it well for you, have you ever had writer's block, and how did you deal with it?   Greg Schwem ** 51:57 Yes, I have had writer's block. I don't I can't think of a single comedian who's never had writer's block, and if they say they haven't, I think they're lying when I have writer's block, the best way for me to deal with this and just so you know, I'm not the kind of comedian that can go that can sit down and write jokes. I can write stories. I've written three books, but I can't sit down and just be funny for an hour all by myself. I need interaction. I need communication. And I think when I have writer's block, I tend to go out and try and meet strangers and can engage them in conversation and find out what's going on with them. I mean, you mentioned about dealing with the younger audience. I am a big believer right now in talking to people who are half my age. I like doing that in social settings, because I just, I'm curious. I'm curious as to how they think. I'm curious as to, you know, how they spend money, how they save money, how what their hopes and dreams are for the future, what that kind of thing, and that's the kind of stuff that then I'll take back and try and write material about. And I think that, I think it's fun for me, and it's really fun to meet somebody who I'll give you a great example just last night. Last night, I was I there's a there's a bar that I have that's about 10 a stone's throw from my condo, and I love to stop in there and and every now and then, sometimes I'll sit there and I won't meet anybody, and sometimes different. So there was a guy, I'd say he's probably in his early 30s, sitting too over, and he was reading, which I find intriguing, that people come to a bar and read, yeah, people do it, I mean. And I just said to him, I go, and he was getting ready to pay his bill, and I just said, if you don't mind me asking, What are you reading? And he's like, Oh, it's by Ezra Klein. And I go, you know, I've listened to Ezra Klein before. And he goes, Yeah, you know? He says, I'm a big fan. And debt to debt to dad. Next thing, you know, we're just, we're just riffing back and forth. And I ended up staying. He put it this way, Michael, it took him a very long time to pay his bill because we had a conversation, and it was just such a pleasure to to people like that, and I think that, and it's a hard thing. It's a hard thing for me to do, because I think people are on their guard, a little bit like, why is this guy who's twice my age talking to me at a bar? That's that seems a little weird. And I would get that. I can see that. But as I mentioned in my latest book, I don't mean because I don't a whole chapter to this, and I I say in the book, I don't mean you any harm. I'm not trying to hit on you, or I'm not creepy old guy at the bar. I am genuinely interested in your story. And. In your life, and and I just, I want to be the least interesting guy in the room, and that's kind of how I go about my writing, too. Is just you, you drive the story. And even though I'm the comedian, I'll just fill in the gaps and make them funny.   Speaker 1 ** 55:15 Well, I know that I have often been invited to speak at places, and I wondered, What am I going to say to this particular audience? How am I going to deal with them? They're they're different than what I'm used to. What I found, I guess you could call that writer's block, but what I found is, if I can go early and interact with them, even if I'm the very first speaker, if I can interact with them beforehand, or if there are other people speaking before me, invariably, I will hear things that will allow me to be able to move on and give a relevant presentation specifically to that group, which is what it's really all about. And so I'm with you, and I appreciate it, and it's good to get to the point where you don't worry about the block, but rather you look at ways to move forward and interact with people and make it fun, right,   Greg Schwem ** 56:13 right? And I do think people, I think COVID, took that away from us a little bit, yeah, obviously, but I but, and I do think people missed that. I think that people, once you get them talking, are more inclined to not think that you're you have ulterior motives. I think people do enjoy putting their phones down a little bit, but it's, it's kind of a two way street when I, when I do meet people, if it's if it's only me asking the questions, eventually I'm going to get tired of that. Yeah, I think there's a, there has to be a reciprocity thing a little bit. And one thing I find is, is with the Gen Z's and maybe millennials. They're not, they're not as good at that as I think they could be. They're more they're they're happy to talk about themselves, but they're not really good at saying so what do you do for a living? Or what you know, tell me about you. And I mean, that's how you learn about other people. Yeah,   Speaker 1 ** 57:19 tell me about your your latest book, Turning gut punches into punchlines. That's a interesting title, yeah, well, the more   Greg Schwem ** 57:26 interesting is the subtitle. So it's turning gut punches into punch punch lines, A Comedian's journey through cancer, divorce and other hilarious stuff.   Speaker 1 ** 57:35 No, like you haven't done anything in the world. Okay, right? So   Greg Schwem ** 57:38 other than that, how was the play, Mrs. Lincoln. Yeah, exactly. See, now you get that reference. I don't know if I could use that on stage, but anyway, depend on your audience. But yeah, they're like, What's he talking   Speaker 1 ** 57:50 who's Lincoln? And I've been to Ford theater too, so that's okay, yes, as have I. So it was much later than, than, well, than Lincoln, but that's okay.   Greg Schwem ** 57:58 You're not that old, right? No. Well, okay, so as the title, as the title implies, I did have sort of a double, double gut punch, it just in the last two years. So I, I got divorced late in life, after 29 years of marriage. And while that was going on, I got a colon cancer diagnosis and and at this end, I was dealing with all this while also continuing work as a humor speaker, okay, as a comedian. And I just decided I got it. First of all, I got a very clean bill of health. I'm cancer free. I am finally divorced so and I, I started to think, I wonder if there's some humor in this. I I would, I would, you know, Michael, I've been on stage for like, 25 years telling people that, you know, you can find something funny to laugh at. You can find humor in any situation. It's kind of like what you're talking about all the people going down the stairs in the building in the world trade center. All right, if you look around enough, you know, maybe there's something funny, and I've been preaching that, but I never really had to live that until now. And I thought, you know, maybe there's something here. Maybe I can this is my chance now to embrace new experiences. It was kind of when I got divorced, when you've been married half your life and all of a sudden you get divorced, everything's new to you, yeah, you're, you're, you're living alone, you you're doing things that your spouse did, oh, so many years. And you're having to do those, and you're having to make new friends, yeah, and all of that, I think, is very humorous. So the more I saw a book in there that I started writing before the cancer diagnosis, and I thought was there enough here? Just like, okay, a guy at 60 years old gets divorced now what's going to happen to him? The diagnosis? Kind. Made it just added another wrinkle to the book, because now I have to deal with this, and I have to find another subject to to make light of a little bit. So the book is not a memoir, you know, I don't start it off. And, you know, when I was seven, you know, I played, you know, I was, I went to this school night. It's not that. It's more just about reinvention and just seeing that you can be happy later in life, even though you have to kind of rewrite your your story a little   Speaker 1 ** 1:00:33 bit. And I would assume, and I would assume, you bring some of that into your ACT every so   Greg Schwem ** 1:00:38 very much. So yeah, I created a whole new speech called Turning gut punches into punchlines. And I some of the stuff that I, that I did, but, you know, there's a chapter in the book about, I about gig work, actually three chapters I, you know, I went to work for Amazon during the Christmas holiday rush, just scanning packages. I wanted to see what that was like. I drove for Uber I which I did for a while. And to tell you the truth, I miss it. I ended up selling my car, but I miss it because of the what we just talked about. It was a great way to communicate with people. It was a great way to talk to people, find out about them, be the least interesting person in the car, anyway. And there's a chapter about dating and online dating, which I had not had to do in 30 years. There's a lot of humor in that. I went to therapy. I'd never gone to therapy before. I wrote a chapter about that. So I think people really respond to this book, because they I think they see a lot of themselves in it. You know, lots of people have been divorced. There's lots of cancer survivors out there, and there's lots of people who just suddenly have hit a speed bump in their life, and they're not really sure how to deal with it, right? And my way, this book is just about deal with it through laughter. And I'm the perfect example.   Speaker 1 ** 1:01:56 I hear you, Oh, I I know, and I've been through the same sort of thing as you not a divorce, but my wife and I were married for 40 years, and she passed away in November of 2022 after 40 years of marriage. And as I tell people, as I tell people, I got to be really careful, because she's monitoring me from somewhere, and if I misbehave, I'm going to hear about it, so I got to be a good kid, and I don't even chase the women so. But I also point out that none of them have been chasing me either, so I guess I just do what we got to do. But the reality is, I think there are always ways to find some sort of a connection with other people, and then, of course, that's what what you do. It's all about creating a connection, creating a relationship, even if it's only for a couple of hours or an hour or 45 minutes, but, but you do it, which is what it's all about?   Greg Schwem ** 1:02:49 Yeah, exactly. And I think the funniest stuff is real life experience. Oh, absolutely, you know. And if people can see themselves in in what I've written, then I've done my job as a writer.   Speaker 1 ** 1:03:03 So do you have any plans to retire?   Greg Schwem ** 1:03:06 Never. I mean, good for you retire from what   1:03:09 I know right, making fun of people   Greg Schwem ** 1:03:12 and making them laugh. I mean, I don't know what I would do with myself, and even if I there's always going to be I don't care how technology, technologically advanced our society gets. People will always want and need to laugh. Yeah, they're always going to want to do that. And if they're want, if they're wanting to do that, then I will find, I will find a way to get to them. And that's why I, as I said, That's why, like working on cruise ships has become, like a new, sort of a new avenue for me to make people laugh. And so, yeah, I don't I there's, there's no way. I don't know what else I would do with   Speaker 1 ** 1:03:53 myself, well and from my perspective, as long as I can inspire people, yes, I can make people think a little bit and feel better about themselves. I'm going to do it right. And, and, and I do. And I wrote a book during COVID that was published last August called Live like a guide dog. And it's all about helping people learn to control fear. And I use lessons I learned from eight guide dogs and my wife service dog to do that. My wife was in a wheelchair her whole life. Great marriage. She read, I pushed worked out well, but, but the but the but the bottom line is that dogs can teach us so many lessons, and there's so much that we can learn from them. So I'm grateful that I had the opportunity to create this book and and get it out there. And I think that again, as long as I can continue to inspire people, I'm going to do it. Because   Greg Schwem ** 1:04:47 why wouldn't you? Why wouldn't I exactly right? Yeah, yeah. So,   Speaker 1 ** 1:04:51 I mean, I think if I, if I stopped, I think my wife would beat up on me, so I gotta be nice exactly. She's monitoring from somewhere

Stuart Pollington was born in the United Kingdom and grew up there. After college he began working and along the way he decided he wanted to travel a bit. He worked in Las Vegas for six months and then had the opportunity to work for a year in Australia. He then ended up doing some work in Asia and fell in love with Thailand. For the past 20 years he has lived in Thailand where he helped start several entrepreneurial endeavors and he began two companies which are quite alive and well.   My discussion with Stuart gave us the opportunity to explore his ideas of leadership and entrepreneurial progress including what makes a good entrepreneur. He says, for example, that anyone who wishes to grow and be successful should be willing to ask many questions and always be willing to learn. Stuart's insights are quite valuable and worth your time. I believe you will find most useful Stuart's thoughts and ideas.     About the Guest:   Stuart Pollington is a seasoned entrepreneur and digital strategist who has spent over two decades building businesses across the ASEAN region. Originally from the UK, Stuart relocated to Thailand more than 20 years ago and has since co-founded and led multiple ventures, including Easson Energy and Smart Digital Group. His experience spans digital marketing, AI, and sustainability, but at the heart of it all is his passion for building ideas from the ground up—and helping others do the same.   Throughout his career, Stuart has worn many hats: Sales Director, CTO, Founder, Digital Marketer and growth consultant. He thrives in that messy, unpredictable space where innovation meets real-world execution, often working closely with new businesses to help them launch, grow, and adapt in challenging environments. From Bangkok boardrooms to late-night brainstorms, he's seen firsthand how persistence and curiosity can turn setbacks into springboards.   Stuart's journey hasn't always been smooth—and that's exactly the point. He's a firm believer that failure is an essential part of the learning process. Whether it's a marketing campaign that flopped or a business idea that never got off the ground, each misstep has helped shape his approach and fueled his drive to keep moving forward. Ways to connect with Stuart:   https://www.linkedin.com/in/stuartpollington/ www.smart-digital.co.th www.smart-traffic.com.au www.evodigital.com.au https://easson.energy     About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Well, hello, everyone. Once again, it is time for an episode of unstoppable mindset. And today we have a guest, Stuart pullington, who is in Thailand, so that is a little bit of a distance away, but be due to the magic of science and technology, we get to have a real, live, immediate conversation without any delay or anything like that, just because science is a beautiful thing. So Stuart is an entrepreneur. He's been very much involved in helping other people. He's formed companies, but he likes to help other entrepreneurs grow and do the same things that he has been doing. So I am really glad that he consented to be on unstoppable mindset. And Stuart, I want to welcome you to unstoppable mindset. And thank you for being here,   Stuart Pollington ** 02:14 Ryan, thank you for the invitation, Michael, I'm looking forward to it.   Michael Hingson ** 02:18 And Stuart is originally from the United Kingdom, and now for the past, what 20 years you've been in Thailand? Yes, over   Stuart Pollington ** 02:27 a bit over 20 years now. So I think I worked out the other day. I'm 47 in a couple of weeks, and I've spent more than half of my life now over in Asia.   Michael Hingson ** 02:39 So why do you like Thailand so much as opposed to being in England?   Stuart Pollington ** 02:46 It's a good question. I mean, don't get me wrong, I do, I do like the UK. And I really, I really like where I came, where I'm from. I'm from the south coast, southeast, a place called Brighton. So, you know, pretty good, popular place in the UK because of where we're situated, by the, you know, on the on the sea, we get a lot of, you know, foreign tourists and students that come over, etc. I mean, Asia. Why? Why Asia? I mean, I originally went traveling. I did six months in America, actually, first in Las Vegas, which was a good experience, and then I did a bit of traveling in America, from the West Coast over to the East Coast. I did a year in Australia, like a working holiday. And then on my way back to the UK, I had a two week stop over in Thailand, and I went down to the beaches, really enjoyed kind of the culture and the way of life here, if you like. And ended up staying for a year the first time. And then after that year, went back to the UK for a little bit and decided that actually, no, I kind of liked the I liked the lifestyle, I liked the people, I liked the culture in Thailand, and decided that was where I wanted to kind of be, and made my way back   Michael Hingson ** 04:13 there you are. Well, I can tell you, Las Vegas isn't anything like it was 20 years ago. It is. It is totally different. It's evolved. It's very expensive today compared to the way it used to be. You can't, for example, go into a hotel and get an inexpensive buffet or anything like that anymore. Drinks at the hum on the on the casino floors are not like they used to be, or any of that. It's it's definitely a much higher profit, higher cost. Kind of a place to go. I've never been that needy to go to Las Vegas and spend a lot of time. I've been there for some meetings, but I've never really spent a lot of time in Las Vegas. It's a fascinating town. Um. One of my favorite barbecue places in New York, opened up a branch in Las Vegas, a place called Virgil's best barbecue in the country. And when they opened the restaurant, the Virgil's restaurant in Las Vegas, my understanding is that the people who opened it for Virgil's had to first spend six months in New York to make sure that they did it exactly the same way. And I'll tell you, the food tastes the same. It's just as good as New York. So that that would draw me to Las Vegas just to go to Virgil's. That's kind of fun. Well, tell us a little about the early Stuart kind of growing up and all that, and what led you to do the kinds of things you do, and so on. But tell us about the early Stuart, if you would.   Stuart Pollington ** 05:47 Yeah, no problem. I mean, was quite sporty, very sporty. When I was younger, used to play a lot of what we call football, which would be soccer over, over your way. So, you know, very big, younger into, like the the team sports and things like that, did well at school, absolutely in the lessons, not so great when it came to kind of exams and things like that. So I, you know, I learned a lot from school, but I don't think especially back then, and I think potentially the same in other countries. I don't think that the the education system was set up to cater for everyone, and obviously that's difficult. I do feel that. I do feel that maybe now people are a bit more aware of how individual, different individuals perform under different circumstances and need different kind of ways to motivate, etc. So, yeah, I mean, I that that was kind of me at school. Did a lot of sport that, you know was good in the lessons, but maybe not so good at the PAM studying, if you like, you know the studying that you need to do for exams where you really have to kind of cram and remember all that knowledge. And I also found with school that it was interesting in the lessons, but I never really felt that there was any kind of, well, we're learning this, but, and this is how you kind of utilize it, or this is the practical use of what we're learning for life, if that, if that makes sense. Yeah. So, you know, like when we were learning, and I was always very good at maths, and I love numbers, and you know, when we were learning things in maths and things like that, I just never felt that it was explained clearly what you would actually use that for. So when you're learning different equations, it wasn't really well explained how you would then utilize that later in life, which I think, for me personally, I think that would have made things more interesting, and would have helped to kind of understand which areas you should focus on. And, you know, maybe more time could have been spent understanding what an individual is good at, and then kind of explaining, well, if you're good at this, or passionate with this, then this is what you could do with it. I think I remember sitting down with our I can't they would have been our advisors at the time, where you sit down and talk about what you want to do after school, and the question was always, what do you want to be? Whereas, you know, for me personally, I think it would have been more useful to understand, what are your passion you know? What are you passionate about? What are you good at? What do you enjoy doing? And then saying, Well, you know, you could actually do this. This is something you could do, you know. So you could take that and you could become, this could be the sort of career you could do, if that makes sense. So anyway, that that was kind of like, like school and everything like that. And then after school, you know, I didn't, I worked for a couple of years. I didn't really know what I wanted to do. Funnily enough, there was actually a Toys R Us opening in Brighton in one of the summers she went and got, I got a summer job there at Toys R Us. And I really enjoyed that. Actually, that was my first step into actually doing a bit of sales. I worked on the computers. So we were, you know, selling the computers to people coming in. And when we opened the store, it's a brand new store. You know, it was just when the pay as you go. Mobile phones were kind of just coming out. We had Vodafone analog, but it was the non contract where you could just buy top up cards when they first came out, and I remember we were the first store, because we were a new store. We were the first store to have those phones for sale. And I remember just being really determined to just try and be the first person to just sell the first ever mobile phone within Toys R Us. And I remember I started in the morning, and I think my lunch was at, say, 12, but I missed my lunch, and I think I was up till about one, one or 2pm until finally I managed to find someone who, who was, who me, had that need or wanted the phone, and so I made that first sale for toys r us in the UK with the mobile phone, and that that, in itself, taught me a lot about, you know, not giving up and kind of pushing through and persevering a bit. So yeah, that that was kind of my, my early part. I was always interested in other cultures, though. I was always interested at school, you know, I do projects on Australia, Egypt and things like that. And, you know, in the UK, when you get to about, I think similar, similar to America, but, you know, in the UK, where you either before or after uni, it's quite usual to do, like, a gap year or do a bit of traveling. And I just kind of never got round to it. And I had friends that went and did a gap year or years working holiday in Australia, and I remember when they came back, and I was like, Yeah, you know, that's that's actually what I want to do. So when I was about 22 it was at that point, and I'd worked my way up by them from Toys R Us, I'd already moved around the country, helped them open new stores in different locations in the UK. Was working in their busiest story of in Europe, which was in London. But I decided I wanted to kind of I wanted to go and travel. So I remember talking to my area manager at the time and saying, Look, this is what I want to do. I had a friend who was traveling, and he was meeting up with his sister, and his sister happened to be in Las Vegas, which is how we, we kind of ended up there. And I remember talking to my area manager at the time and saying that I want to leave, I want to go and do this. And I remember him sat down just trying to kind of kind of talk me out of it, because they obviously saw something in me. They wanted me to continue on the path I was doing with them, which was going, you know, towards the management, the leadership kind of roles. And I remember the conversation because I was saying to him, Look, I want, I want to, I want to go and travel. I really want to go. I'm going to go to Las Vegas or to travel America. And his response to me was, well, you know, if you stay here for another x years, you can get to this position, then you can go and have a holiday in America, and you could, you can get a helicopter, you can fly over the Grand Canyon, and kind of really trying to sell me into staying in that path that they wanted me to go on. And I thought about that, and I just said, No, I don't want to just go on a holiday. I really just want to immerse myself, and I just want to go there, and I want to live the experience. And so yeah, I I left that position, went to Las Vegas, ended up staying six months. I did three months. Did a bit in Mexico, came back for another three months. And that's where I met a lot of different people from different countries. And I really kind of got that initial early bug of wanting to go out and seeing a bit more of the world. And it was at that point in my life where I was in between, kind of the end of education, beginning of my business career, I guess, and I had that gap where it was the opportunity to do it. So I did, so yeah, I did that time in America, then back to the UK, then a year in Australia, which was great. And then, yeah, like I said, on the way home, is where I did my stop over. And then just obviously fell in love with Thailand and Asia, and that became my mindset after that year going back to the UK. My mindset was, how do I get back to Thailand? You know, how do I get back to Asia? I also spent a bit of time, about five years in the Philippines as well. So, you know, I like, I like, I like the region, I like the people, I like the kind of way of life, if you like.   Michael Hingson ** 14:23 So when you were working in the Philippines, and then when you got to Thailand, what did you do?   Stuart Pollington ** 14:30 Yeah, so I mean, it all starts with Thailand, really. So I mean, originally, when I first came over, I was, I was teaching and doing, trying to kind of some teaching and voluntary stuff. When I came back, I did a similar thing, and then I got, I get, I wouldn't say lucky, I guess I had an opportunity to work for a company that was, we were, we were basically selling laptop. Laptops in the UK, student laptops, they were refurbished like your IBM or your Dell, and we they would be refurbished and resold normally, to students. And we also, we also used to sell the the laptop batteries. So we would sell like the IBM or Dell laptop batteries, but we sell the OEM, you know, so we would get them direct from, from from China, so like third party batteries, if you like. And back in the day, this is just over 20 years ago, but back then, early days of what we would call digital marketing and online marketing. And you know, our website in the UK, we used to rank, you know, number one for keywords like IBM, refurb, refurbished. IBM, laptop Dell, laptop battery, IBM battery. So we used to rank above the brands, and that was my introduction, if you like, to digital marketing and how it's possible to make money online. And then that kind of just morphed into, well, you know, if we're able to do this for our own business, why can't we do this for other businesses? And that would have been the, you know, the early owners and founders of the of smart digital and smart traffic seeing that opportunity and transitioning from running one business and doing well to helping multiple businesses do well online and that, that was the bit I really enjoy. You know, talking to different business owners in different industries. A lot of what we do is very similar, but then you have slightly different approaches, depending on them, the location and the type of business that people are in.   Michael Hingson ** 16:47 Well, you, you have certainly been been around. You formed your own or you formed countries along the way, like Eastern energy and smart digital group. What were they? Right?   Stuart Pollington ** 16:59 Yeah. So, so yeah, going back to the computer website. Out of that came a company called smart traffic that was put together by the free original founders, guy called Simon, guy called Ben, and a guy called Andy. And so they originally came together and put and had created, if you like, smart traffic. And smart traffic is a digital marketing agency originally started with SEO, the organic, you know, so when someone's searching for something in Google, we help get websites to the top of that page so that people can then click on them, and hopefully they get a lead or a sale, or whatever they're they're trying to do with that, with that traffic. So, yeah, they originally put that together. I being here and on the ground. I then started working within the business. So I was running the student website, if you like, the laptop website, and then got the opportunity from very early on to work within the Digital Marketing Company. I've got a sales background, but I'm also quite technical, and I would say I'm good with numbers, so a little bit analytical as well. So the opportunity came. We had opened an office in the Philippines, and it had been open for about, I think, 18 months or two years, and it was growing quite big, and they wanted someone else to go over there to support Simon, who was one of the founders who opened the office over there. And that's when I got the opportunity. So I was over in Cebu for what, five, five and a half years. At one point, we had an office there with maybe 120 staff, and we did a lot of the technical SEO, and we were delivering campaigns for the UK. So we had a company in the UK. We had one in Australia, and then also locally, within the kind of Thai market. And that was fantastic. I really enjoyed working over in the Philippines again. Culture enjoyed the culture enjoyed the people. Really enjoyed, you know, just getting stuck in and working on different client campaigns. And then eventually that brought me back to Thailand. There was a restructure of the company we, you know, we moved a lot of the a lot of the deliverables around. So I was then brought back to Thailand, which suited me, because I wanted to come back to Thailand at that point. And then I had the opportunity. So the previous owners, they, they created a couple of other businesses in Thailand. They're one that very big one that went really well, called dot property, so they ended up moving back to the UK. Long story short, about maybe 10 years ago, I got the opportunity to take over smart digital in Thailand and smart traffic in Australia, which are both the. Marketing agencies that I'd been helping to run. So I had the opportunity to take those over and assume ownership of those, which was fantastic. And then I've obviously been successfully running those for the last 10 years, both here and and in Australia, we do a lot of SEO. We do a lot of Google ads and social campaigns and web design, and we do a lot of white label. So we we sit in the background for other agencies around the world. So there'll be agencies in, you know, maybe Australia, the UK, America, some in Thailand as well, who are very strong at maybe social or very strong ads, but maybe not as strong on the SEO so we, we just become their SEO team. We'll run and manage the campaigns for them, and then we'll deliver all the reporting with their branding on so that they can then plug that into what they do for their clients and deliver to their clients. So that's all fantastic. I mean, I love, I love digital marketing. I love, I love looking at the data and, you know, working out how things work. And we've been very successful over the years, which then led on to that opportunity that you mentioned and you asked about with Eastern energy. So that was about three and a half years ago, right right around the COVID time, I had a meeting, if you like, in in Bangkok, with a guy called Robert Eason. He was actually on his way to the UK with his family, and kind of got stuck in Bangkok with all the lockdowns, and he was actually on his way to the UK to start Eastern energy there. And Eastern energy is basically, it's an energy monitoring and energy efficiency company. It's basically a UK design solution where we have a hardware technology that we retrofit, which is connects, like to the MDB, and then we have sensors that we place around the location, and for every piece of equipment that we connect to this solution, we can see in real time, second by second, the energy being used. We can then take that data, and we use machine learning and AI to actually work with our clients to identify where their energy wastage is, and then work with them to try and reduce that energy wastage, and that reduces the amount of energy they're using, which reduces their cost, but also, very importantly, reduces the CO two emissions. And so I had this chance encounter with Robert, and I remember, at the time I was we were talking about how this solution worked, and I was like, oh, that's quite interesting. You know, I've I, you know, the the digital marketing is going quite well. Could be time to maybe look at another kind of opportunity, if you like. So I had a look at how it worked. I looked at the kind of ideal clients and what sort of other projects were being delivered by the group around the world. And there were a couple of big name brands over in there. So because it works quite well with qsrs, like quick service restaurant, so like your fast food chains, where you have multiple locations. And it just so happened that one of the in case studies they'd had, I just through my networking, I do a lot of networking with the chambers in Bangkok. Through my networking, I actually happened to know some of the people in the right positions at some of these companies. I'd never had the opportunity to work with them, with the digital marketing because most of them would have their own in house teams, and I just saw it as an opportunity to maybe do something with this here. So I, you know, I said to Robert, give me a week. And then a week later, I said, right, we've got a meeting with this company. It's international fast food brand. They've got 1700 locations in Thailand. So when ended that meeting, very, very positive. And after that meeting, I think Robert and I just I said to Robert, you know, currently you have a plan to go to the UK. Currently you're stuck in Thailand with lockdown, with COVID. We don't know what's going to happen and where everything's going to go. Why don't we do it here? And that's where it originally came from. We decided, let's, you know, let's, let's give that a shot over here. Since then, we've brought in two other partners. There's now four of us, a guy called Gary and a guy called Patrick. And yeah, I mean, it's a bit slower than I thought it would be, but it's in the last. Six months, it's really kind of picked up, which has been fantastic. And for me, it was, for me, it was just two things that made sense. One, I love I love data, and I love the technology. So I love the fact that we're now helping businesses by giving them data that they don't currently have the access to, you know. So when you get, you know, when you when you get your electricity bill, you get it the month after you've used everything, don't you, and it just tells you how much you've got to pay. And there's not really much choice. So what we're doing is giving them the visibility in real time to see where their energy is going and be able to make changes in real time to reduce that energy wastage. And I just thought, Well, look, this is great. It's very techie. It's using, you know, date big data, which I love, using machine learning and AI, which is great. And then I also, you know, I do care about the environment. I got two young kids, so I do care about what's happening around the world. And for me, that was a win, win. You know, I got to, I got to do something with tech that was new and exciting. It's definitely new to this region, even though it's been new to the same sort of technology has been utilized in Europe and America for a number of years. So it felt new, it felt exciting. And it's also good, you know, because we are helping people on the path to net zero. You know, how can we get to net zero? How can we reduce these emissions? So, yeah, I mean that that, for me, is   Stuart Pollington ** 26:40 two different types of, in my opinion, entrepreneurial kind of journeys. One is that the with the digital marketing is, is all it's a story of working my way up to then reach the top, if you like. And whereas Eastern energy is more of a traditional kind of as an entrepreneur, this is, this is an idea. Let's do something with it and get an exciting about it. So two kind of, two different approaches to get to the ownership stage, if you like.   Michael Hingson ** 27:14 I have an interesting story. I appreciate what you're saying. The whole entrepreneurial spirit is so important in what we do, and I wish more people had it. But years ago, one of my first jobs out of college was working for a company in Massachusetts, Kurzweil Computer Products. Ray Kurzweil, who developed, originally a reading machine for the blind, and then later a more commercial version of it. And there's somebody that I had met when I was a student at UC Irvine who ended up being back in Massachusetts working for at that time, a think tank consulting company called Bolt Beranek and Newman. I don't know whether you're familiar with them. They changed their name to, I think it was CLOUD NINE or Planet Nine. But Dick was telling me one day that, and this is when mainframe computers were so large and there was a lot needed to keep them cool and so on. Anyway, he was telling me that one day the gas utility came in because the total heating bill for the six story building was like $10 and they wanted to know how BBN bolt, brannic and Newman was stealing energy and and making it so that they didn't pay very much money. And the the president of the company said, let me show you. They went down to the basement, and there they had two PDP 20s, which are like dual PDP 10s. And they put out a lot of heat, needless to say, to run them. And what BBN did was to take all of that heat and pipe it through the building to keep the building warm in the winter. Rather than paying all the gas bills, they were using something that they already had, the entrepreneurial spirit liveth well. And the bottom line is they, they kept the building well heated. And I don't know what they did in the summer, but during the winter it was, it was pretty cool, and they were able to have $10 gas bills for the six story building, which was kind of fun. No,   Stuart Pollington ** 29:39 that's brilliant, yeah, and that just goes to show me, that is what a large part of this, you know, energy efficiency and things like that, is, it's, it's, it's not about just completely replacing or stopping something. It's about better utilizing it. Isn't it? So they, you know the example you just gave there, with the heat and the wasted energy of being lost in that heat release they've used and utilized, which is brilliant.   Michael Hingson ** 30:12 I a couple of years ago. So my wife passed away in 2022 and we have a furnace and so on here, and we had gas bills that were up in the $200 a month or more up as much as $300 a month in the winter to keep the house at a temperature that we could stand. And two years ago, I thought about, how do we lower that? And I was never a great fan of space heaters, but I decided to try something. We got a couple of space heaters, and we put them out in the living room, and we have ceiling fans. So turned on the space heaters and turned on the ceiling fans, and it did a pretty decent job of keeping the temperature down, such that for most months, I didn't even have to turn the furnace on at all, and our heating bill went down to like $39 a month. Then last year, we got an additional heater that was a little bit larger, and added that to the mix. And again, the bottom line is that if I start all of that early in the morning, our heating bill is like 30 $35 a month. Now I do cheat occasionally, and I'll turn the furnace on for about 45 minutes or 50 minutes in the morning with the ceiling fans to help distribute the warmer air, and I can get the house up to 75 degrees, or almost 30 Celsius, in in a very quick time. And then with the other two space heaters running, I don't have to use furnaces or anything for the rest of the day. So I think this year, the most expensive heating bill we had was like $80 because I did occasionally run the the the heaters or the furnace, and when I was traveling, I would turn the furnace on for the cat a little bit. But the bottom line is, there's so many things that we can do to be creative, if we think about it, to make things run more efficiently and not use as much energy and eliminate a lot of the waste that that we have, and so that that has worked out pretty well, and I have solar on the house. So in the summer, when most people around here are paying four and $500 a month for their electric bills to run the air conditioning. My electric bill year round, is $168 a month, which is   Stuart Pollington ** 32:47 cool. Yeah, no, that's great that you've and you've that is a great example there of kind of how you know our approach to energy efficiency. You know what? What are you currently doing? Is there a more efficient way of doing it? Which is exactly what you found, yeah,   Michael Hingson ** 33:07 yeah, and it works really well. So I can't complain it's warming up now. So in fact, we're not I haven't turned the furnace or anything on at all this week. This is the first week it's really been warm at night. In fact, it was 75 degrees Fahrenheit last night. I actually had to turn the air conditioner on and lower the house to 70 degrees, and then turned it off because I don't need to keep it on, and made it easier to sleep. But it's it's amazing, if we think about it, what the things that we can do to make our energy lives more efficient, lower the carbon footprint, and all those kinds of things. So I hear what you're saying, and it's and it's important, I think that we all think about as many ways as we can of doing that. I   Stuart Pollington ** 33:56 think one of the biggest problems with energy is just invisible. You don't, you know, you don't really see it. No. So just, it's just one of those. You just don't really think about it. And again, you only get, you only get told what you've used once you've used it. Yeah, so it's too late by then. And then you go, Oh, you know, you might get an expensive bill. And go, oh, I need to be careful. And then you're careful for a few days or a week, and then again, you don't see it until you get your next bill. Yeah, it's really hard as with anything. I mean, it's a bit like going to the gym. If you go to the gym or the fitness and you just do it sporadically. You don't really have a routine, or, you know, it's gonna be very hard to achieve anything. But then if you, if you set your mind to it, if you maybe get a trainer, and you get a you go onto a better diet, and you follow your routine, you can you will see the results. And it's very similar to what we do. If you've once you've got the data, and you can actually see what. Happening, you can make proper, informed and educated business decisions, and that's what we're trying to do with that is to help businesses make the right decision on the path to net zero   Michael Hingson ** 35:11 well, and you have to develop the mindset as the consumer to bring in a company like yours, or at least think about yourself. What can I do consistently to have a better energy pattern? And I think that's what most people tend not to do a lot, and the result of that is that they pay more than they need to. The power companies like it, the gas companies like it. But still, there are better ways to do it so. So tell me you have been in business and been an entrepreneur for a long time. What is maybe an example of some major crisis or thing that happened to you that you you regard as a failure or a setback that you have had to deal with and that taught you something crucial about business or life.   Stuart Pollington ** 36:08 Brilliant question. I mean, I would, I would guess, over 20 years, there's been a lot of different, sorry, a lot of different things that have happened. I think probably, probably an impactful one would have been. And this taught me a lot about my team, and, you know, their approach and how everyone can pull together. So it would have been, I think it was about, it was when I was in the Philippines. So it would have been about maybe 1212, years ago, we're in Cebu, and there was a big earthquake, and when it hit Cebu, I think it was quite early in the morning. It was like 6am and I remember the whole bed was kind of shaking and rocking, and we, you know, had to get out of the condo. And we're, at the time, living in a place called it Park. And in the Philippines, there's a lot of cool centers, so it's very much 24/7 with an office environment. So as we're coming out of the condo, in literally pants, as in, when I say pants, I mean underwear, because you literally jump out of bed and run. And they were like 1000s, 1000s of all the local Filipinos all all in their normal clothes, because they've all doing the call center work. And I remember just, you know, sitting out on the ground as the aftershocks and whole grounds moving and and, and that that was a very, you know, personal experience. But then on top of that, I've then got over 100 staff in in Cebu at the time that I then have to think about. And, you know, is everyone okay? And then, because of the time it happened, Luckily no one was in the office because it was early, yeah, but it all but it also meant that everything we needed   Michael Hingson ** 38:08 was in the office. Was in the office. Yeah, yeah. So,   Stuart Pollington ** 38:10 so I remember Matt, you know, I remember getting a group of us there, was myself and maybe three or four others from the office, and I remember getting in my car, drove to the office. We were on, I think it's like the eighth or ninth floor, and they didn't want to let us in because of, obviously, the earthquake, and it was a, it was a couple of hours later, and you've got to be obviously, you know, everything needs checking. You still got all the aftershocks, but we managed to let them allow us to run up the fire exit to the office so we could grab, you know, I think we were grabbing, like, 1520, laptops and screens to put in the car so that we could then, and we had to do that of the fire exit, so running up, running down, and that was all into The car so we could then drive to a location where I could get some of my team together remote and to work in this. I think we ended up in some coffee shop we found that was open, and we had the old free G boost kind of the Wi Fi dongles, dongles. And I just remember having to get, like, 1015, of my team, and we're all sat around there in the coffee shop in the morning. You know, there's still the after shops going on the I remember the office building being a mess, and, you know, the tiles had come in and everything, and it was all a bit crazy, but we had to find a way to keep the business running. So we were in the Philippines, we were the support team. We did all of the delivery of the work, but we also worked with the account managers in the UK and Australia as their technical liaisons, if you like. So we. Helped do the strategy. We did everything. And so with us out of action, the whole of Australia and of the whole of the UK team were kind of in a limbo, so we really had to pull together as a team. It taught me a lot about my staff and my team, but it also kind of it taught me about, no matter what does happen, you know, you can find a way through things, you know. So at the time that it happened, it felt like, you know, that's it, what we're going to do, but we had to turn that around and find the way to keep everything going. And yeah, that, that that just taught me a lot of you know, you can't give up. You've got to find a way to kind of push on through. And yeah, we did a fantastic job. Everyone was safe. Sorry. I probably should have said that. You know, no one, none of my team, were affected directly from the from the earthquake, which was great, and we found a way to keep things going so that the business, if you like, didn't fall apart. We,   Michael Hingson ** 41:09 you know, I guess, in our own way, had a similar thing, of course, with September 11, having our office on the 78th floor of Tower One, the difference is that that my staff was out that day working. They weren't going to be in the office. One person was going to be because he had an appointment at Cantor Fitzgerald up on the 96th floor of Tower One for 10 o'clock in the morning, and came in on one of the trains. But just as it arrived at the station tower two was hit, and everything shook, and the engineer said, don't even leave. We're going back out. And they left. But we lost everything in the office that day, and there was, of course, no way to get that. And I realized the next day, and my wife helped me start to work through it, that we had a whole team that had no office, had nothing to go to, so we did a variety of things to help them deal with it. Most of them had their computers because we had laptops by that time, and I had taken my laptop home the previous night and backed up all of my data onto my computer at home, so I was able to work from home, and other people had their computers with them. The reason I didn't have my laptop after September 11 is that I took it in that day to do some work. But needless to say, when we evacuated, it was heavy enough that going down 1463 stairs, 78 floors, that would have been a challenge with the laptop, so we left it, but it worked out. But I hear what you're saying, and the reality is that you got to keep the team going. And even if you can't necessarily do the work that you normally would do you still have to keep everyone's spirits up, and you have to do what needs to be done to keep everybody motivated and be able to function. So I think I learned the same lessons as you and value, of course, not that it all happened, but what I learned from it, because it's so important to be able to persevere and move forward, which, which is something that we don't see nearly as much as sometimes we really should.   Stuart Pollington ** 43:34 Yeah, no, no, definitely. I mean the other thing, and I think you you just mentioned there actually is it. You know, it was also good to see afterwards how everyone kind of pulls together. And, you know, we had a lot of support, not just in the Philippines, but from the UK and the Australia teams. I mean, we had a, we had a bit of an incident, you know, may have seen on the news two weeks ago, I think now, we had an incident in Bangkok where there was a earthquake in Myanmar, and then the all the buildings are shaking in Bangkok, yeah, 7.9 Yeah, that's it. And just, but just to see everyone come together was, was it's just amazing. You know? It's a shame, sometimes it takes something big to happen for people to come together and support each other.   Michael Hingson ** 44:27 We saw so much of that after September 11. For a while, everyone pulled together, everyone was supporting each other. But then over time, people forgot, and we ended up as a as a country, in some ways, being very fractured. Some political decisions were made that shouldn't have been, and that didn't help, but it was unfortunate that after a while, people started to forget, in fact, I went to work for an organization out in California in 2002 in addition to. To taking on a career of public speaking, and in 2008 the president of the organization said, we're changing and eliminating your job because nobody's interested in September 11 anymore, which was just crazy, but those are the kinds of attitudes that some people have, well, yeah, there was so little interest in September 11 anymore that when my first book, thunderdog was published, it became a number one New York Times bestseller. Yeah, there was no interest. It's   Stuart Pollington ** 45:31 just, I hope you sent him a signed copy and said, There you go.   Michael Hingson ** 45:35 Noah was even more fun than that, because this person had been hired in late 2007 and she did such a great job that after about 18 months, the board told her to go away, because she had so demoralized the organization that some of the departments were investigating forming unions, you know. So I didn't need to do anything. Wow, so, you know, but it, it's crazy, the attitudes that people have. Well, you have it is, it's it's really sad. Well, you have done a couple of things that I think are very interesting. You have moved to other countries, and you've also started businesses in unfamiliar markets. What advice? What advice would you give to someone who you learn about who's doing that today, starting a business in an unfamiliar market, or in a foreign country, or someplace where they've never been?   Stuart Pollington ** 46:34 Yeah, again, good questions. I looking back and then so and seeing what I'm doing now, and looking back to when I first came over, I think chambers, I think if I have one, you know, obviously you need to understand the market you want. You need to understand, like the labor laws, the tax laws and, you know, the business laws and things like that. But I think, I think the best thing you could do in any country is to check out the chambers. You know, I'm heavily involved and active with aus Jam, which is the Australian Chamber of Commerce, because of the connection with smart traffic in Australia, in Sydney, the digital marketing. I'm also involved with bcct, the British chamber as British Chamber of Commerce Thailand as well, that there's a very big AmCham American Chamber over here as well. And I just think that the chambers can help a lot. You know, they're good for the networking. Through the networking, you can meet the different types of people you need to know, connections with visas, with, you know, work permits, how to set up the business, recruiting everything. So everything I need, I can actually find within this ecosphere of the chambers. And the chambers in Thailand and Bangkok, specifically, they're very active, lots of regular networking, which brings, you know, introductions, new leads to the business, new connections. And then on top of that, we've had, we've had a lot of support from the British Embassy over in in Thailand, especially with the Eastern energy, because it is tech based, because it is UK Tech, and because it is obviously something that's good for the environment and what everyone's trying to push towards. So I think the two key areas for me, if you are starting a business in an unfamiliar area, is one. Check out the chambers. So obviously the first one you'd look at is your own nationality. But don't stress too much about that. I mean, the chambers over here will welcome anyone from any nationality. So, you know, utilize the chambers because it's through that that you're going to get to speak to people, expats, already running businesses. You'll hear the horror stories. You'll hear the tips. It will save you some time, it will save you some money, and it will save you from making similar mistakes. And then also talk to your embassy and how they can maybe support you. We've had, again, some great support from the British Embassy. They've witnessed demo use. They've helped us with introductions. On the energy efficiency side,   Michael Hingson ** 49:26 one of the things that clearly happens though, with you is that you also spend time establishing relationships with people, so you talk about the chamber and so on. But it also has to be that you've established and developed trusting relationships, so that you are able to learn the things that you learned, and that people are willing to help teach you. And I suspect that they also realize that you would be willing to help others as well.   Stuart Pollington ** 49:55 Yeah, and I think I mean yes, and I'm talking about. And I mentioned, sorry, networking and the changes. But with networking, you know, you don't, you shouldn't go in there with the mindset of, I'm going into networking. I want to make as many sales as I can. Whatever you go into the networking. Is an opportunity to meet people, to learn from people you then some of those people, or most of those people, may not even be the right fit for you, but it's about making those relationships and then helping each other and making introductions. So you know, a lot of what I do with the chambers, I run a lot of webinars. I do workshops where I do free training on digital marketing, on AI, on SEO, on ads, on social. I use that as my lead gen, if you like. So I spend a lot of time doing this educationally and helping people. And then the offshot of that is that some of those will come and talk to me and ask me to how I can help them, or they will recommend me to someone else. And you know, we all know in business, referrals are some of the best leads you can get.   Michael Hingson ** 51:11 Yeah, by any, by any definition, one of, one of the things that I tell every sales person that I've ever hired is you are a student, at least for your first year, don't hesitate to ask questions, because in reality, in general, people are going to be perfectly willing to help you. They're not going to look down on you if you ask questions and legitimately are looking for guidance and information. Again, it's not about you, it's about what you learn, and it's about how you then are able to use that knowledge to help other people, and the people and the individuals who recognize that do really well.   Stuart Pollington ** 51:50 No, exactly, and I don't know about you, Michael, but I like, I like helping people. Yeah, I like, it makes me feel good. And, yeah, that's, that's a big part of it as well. You know   Michael Hingson ** 52:01 it is and, and that's the way it ought to be. It's, that's the other thing that I tell them. I said, once you have learned a great deal, first of all, don't forget that you're always going to be a student. And second of all, don't hesitate to be a teacher and help other people as well.   Speaker 1 ** 52:16 Man, that's really important. Yeah, brilliant.   Michael Hingson ** 52:20 Now you have worked across a number of sectors and market, marketing, tech, sales, energy and so on. How did how do you do that? You You've clearly not necessarily been an expert in those right at the beginning. So how do you learn and grow and adapt to be able to to work in those various industries.   Stuart Pollington ** 52:41 Yeah, I mean, for the marketing, for the marketing, it helps that I really was interested in it. So there was a good there was a good interest. And if you're interested in something, then you get excited about it, and you have the motivation and the willingness to learn and ask the questions, like you said, and then that is where you can take that kind of passion and interest and turn it into something a bit more constructive. It's a bit like I was saying at the beginning. It's the sort of thing I wish they'd done a bit maybe with me at school, was understand what I was good at and what I liked. But yeah, so with the marketing, I mean, very similar to what you've said, I asked questions. I see it just seems to click in my head on how it worked. And it kind of made sense to me. It was just one of these things that clicked, yeah. And so for the marketing, I just found it personally quite interesting, but interesting, but also found it quite easy. It just made sense to me, you know. And similar, you know, using computers and technology, I think it just makes sense. It doesn't to everyone. And other people have their strengths in other areas, but, you know, for me, it made sense. So, you know that that was the easy part. Same with Eastern energy, it's technology. It makes sense. I love it, but at the end of the day, it's all about it's all about people, really business, and you've got your people and your team, and how you motivate them is going to be similar. It's going to be slightly different depending on culture and where you're based, in the type of industry you're in, but also very similar. You know, people want praise, they want constructive feedback. They want to know where they're gonna be in a year or five years. All of that's very similar. So you people within the business, and then your customers are just people as well, aren't they? Well, customers, partners, clients, you know that they are just people. So it's all, it's all, it's all about people, regardless of what we're doing. And because it's all very similar with tech and that, it just, yeah, I don't know. It just makes sense to me. Michael, I mean, it's different. It's funny, because when I do do network and I talk to people, I say, Well, I've got this digital marketing agency here. Work, and then I've got this energy efficiency business here. And the question is always, wow, they sound really different. How did you how did you get into them? But when, again, when I look at it, it's not it's it's tech, it's tech, it's data, it's people. That's how I look at it,   Michael Hingson ** 55:16 right? And a lot of the same rules apply across the board. Yes, there are specific things about each industry that are different, but the basics are the same.   Stuart Pollington ** 55:28 That's it. I, in fact, I that isn't almost, there's almost word for word. What I use when I'm explaining our approach to SEO, I just say, Look, you know, there's, there's three core areas with SEO, it's the tech, the on site, it's the content, and it's the off site signals, or the link building. I said they're the three core areas for Google. They've been the same for, you know, 20 years. Within those areas, there's lots of individual things you need to look at, and that changes a lot. And there's 1000s of things that go into the algorithm, but the basics are the same. Sort your tech, sort the text, sort the tech of it out, the speed of the site and the usability. Make sure your content is good and relevant and authoritative, and then get other sites to recommend you and reference you, you know So, but, yeah, that's very similar to how I try and explain SEO. Yeah, you know all this stuff going on, but you still got the core basics of the same.   Michael Hingson ** 56:29 It is the same as it has always been, absolutely. So what do you do? Or how do you deal with a situation when plans necessarily don't go like you think they should, and and all that. How do you stay motivated?   Stuart Pollington ** 56:45 I mean, it depends, it depends what's gone wrong. But, I mean, I'm, I'm, I'm a big believer in, you know, learning from your mistakes and then learning also learning from what went wrong. Because sometimes you don't make a mistake and something goes wrong, but something still goes wrong. I think it helps. It helps to have a good team around you and have a good support team that you can talk to. It's good to be able to work through issues. But, I mean, for me, I think the main thing is, you know, every like you were saying earlier, about asking questions and being a student for a year. You know everything that happens in business, good or bad, is a lesson that should help you be better in the future. So you know the first thing, when something goes wrong, understand what's gone wrong first. Why did it go wrong? How did it go wrong? How do we resolve this, if we need to resolve something for the client or us, and then how do we try and limit that happening in the future? And then what do we learn from that? And how do we make sure we can improve and be better? And I think, you know, it's not always easy when things go wrong, but I think I'm long enough in the tooth now that I understand that, you know, the bad days don't last. There's always a good day around the corner, and it's about, you know, working out how you get through   Michael Hingson ** 58:10 it. And that's the issue, is working it out. And you have to have the tenacity and, well, the interest and the desire to work it out, rather than letting it overwhelm you and beat you down, you learn how to move forward.   Stuart Pollington ** 58:25 Yeah, and that's not easy, is it? I mean, let's be honest. I mean, even, even being when we were younger and kids, you know, things happen. It does. We're just human, aren't we? We have emotions. We have certain feelings. But if you can just deal with that and then constructively and critically look at the problem, you can normally find a solution.   Michael Hingson ** 58:46 Yeah, exactly. What's one piece of advice you wished you had learned earlier in your entrepreneurial career?   Stuart Pollington ** 58:56 Um, I Yeah. I mean, for this one. I think, I think what you said earlier, actually, it got me thinking during wise we've been talking because I was kind of, I would say, don't be afraid to ask questions just based on what we've been talking about. It's changed a little bit because I was going to say, well, you know, one of the things I really wish I'd learned or known earlier was, you know, about the value of mentorship and kind of finding the the right people who can almost show you where you need to be, but you could, you know, but when people hear the word mentor, they think of either or, you know, someone really, yeah, high up who I could I'm too afraid to ask them, or someone who's going to cost you 1000s of dollars a month. So actually, I'm going to change that to don't be afraid to ask questions, because that's basically what you'd expect from a mentor, is to be able to ask. Questions, run ideas. And I think, I think, yeah, I think thinking back now, understanding that the more questions you ask, the more information you have, the better your decisions you can make. And obviously, don't be afraid to learn from other people's experience, because they've been through it, and potentially they could have the right way for you to get through it as well.   Michael Hingson ** 1:00:24 And you never know where you're going to find a mentor. Exactly,   Stuart Pollington ** 1:00:28 yeah, no, exactly. I think again, you hear the word mentor, and you think people have this diff, a certain perception of it, but it can be anyone. I mean, you know, if I my mom could be my mentor, for, for, for her great, you know, cooking and things that she would do in her roast dinners. You know that that's kind of a mentor, isn't it making a better roast dinner? So I think, yeah, I think, I   Michael Hingson ** 1:00:54 think, but it all gets back to being willing to ask questions and to listen,   Stuart Pollington ** 1:01:02 and then I would add one more thing. So ask the questions, listen and then take action. And that's where that unstoppable mindset, I think, comes in, because I think people do ask questions, people can listen, but it's the taking action. It's that final step of having the courage to say, I'm going to do this, I'm going to go for   Michael Hingson ** 1:01:23 it. And you may find out that what was advised to you may not be the exact thing that works for you, but if you start working at it, and you start trying it, you will figure out what works   Stuart Pollington ** 1:01:37 exactly. Yeah, no, exactly. That's it, yeah.   Michael Hingson ** 1:01:41 Well, what a great place to actually end this. We've been doing this now over an hour, and I know, can you believe it? And I have a puppy dog who probably says, If you don't feed me dinner soon, you're going to be my dinner. So I should probably go do that. That's   Stuart Pollington ** 1:01:57 all good. So for me, I'm going to go and get my breakfast coffee. Now it's 7am now, five past seven in the morning.   Michael Hingson ** 1:02:03 There you are. Well, this is my day. This has been a lot of fun. I really appreciate you being here, and I want to say to everyone listening and watching, we really appreciate you being here with us as well. Tell others about unstoppable mindset. We really appreciate that. Love to hear your thoughts and get your thoughts, so feel free to email me with any of your ideas and your your conceptions of all of this. Feel free to email me at Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I B, e.com, you can also go to our podcast page. There's a contact form there, and my podcast page is www dot Michael hingson.com/podcast, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, O N. Love to hear from you. Would really appreciate it if you'll give us a five star rating wherever you're watching or listening to the podcast today, if you know anyone and steward as well for you, if any one of you listening or participating knows anyone else that you think ought to be a guest on unstoppable mindset, we'd love to hear from you. We'd love introductions, always looking for more people to tell their stories. So that's what this is really all about. So I really appreciate you all taking the time to be here, and Stuart, especially you. Thank you for being here. This has been a lot of fun, and we really appreciate you taking your time.   Stuart Pollington ** 1:03:26 Thank you, Michael. Thank you everyone. I really enjoyed that. And you know, in the spirit of everything, you know, if, if anyone does have any questions for me, just feel free to reach out. I'm happy to chat.   Michael Hingson ** 1:03:39 How do they do that? What's the best way, I   Stuart Pollington ** 1:03:41 think probably the LinkedIn so I think on when you post and share this, you will have the link. I think   Michael Hingson ** 1:03:49 we will. But why don't you go ahead and say your LinkedIn info anyway? Okay, yeah.   Stuart Pollington ** 1:03:53 I mean, the easiest thing to do would just be the Google search for my name on LinkedIn. So Stuart pollington, it's S, T, U, a, r, t, and then P, O, L, L, I N, G, T, O, N, and if you go to LinkedIn, that is my I think I got lucky. I've got the actual LinkedIn URL, LinkedIn, forward slash, I N, forward slash. Stuart pollington, so it should be nice and easy.   Michael Hingson ** 1:04:19 Yeah, I think I got that with Michael hingson. I was very fortunate for that as well. Got lucky with   Stuart Pollington ** 1:04:23 that. Yeah, they've got numbers and everything. And I'm like, Yes, yeah.   Michael Hingson ** 1:04:30 Well, thank you again. This has been a lot of fun, hasn't   Stuart Pollington ** 1:04:33 it? He has. I've really enjoyed it. So thank you for the invitation, Michael.   **Michael Hingson ** 1:04:42 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

I always enjoy having the opportunity to speak with business professionals and leaders. Fidel Guzman not only is such a professional, but he also works in the corporate training arena teaching his company's employees and leaders about leadership and continuous improvement. Fidel comes by his talents honestly. He grew up in an environment where he needed to learn and grow. He secured a Bachelor's degree and an MBA both from Northeastern Illinois University where he graduated Summa Cum Laude. Fidel started out wanting to be a kindergarten teacher, but he ended up taking a different road. He went to work for a company where he helped people progress within various industries. The company he worked for was bought by ION Group in Chicago, IL. Fidel flourished and became the Manager of Internal Training for the company. Mr. Guzman is quite adaptable and can train people within the organization even though they may well have their own expertise in different industries. Fidel and I talk about everything from leadership, the future of corporate training and we even take time to explore how AI is and will become more a part of his work and the work we all do. When not working Fidel has various outside activities. His most loved efforts go, of course, into being part of a family. He also serves as Vice President of Education for Toastmasters International. He loves to be involved in Mixed Martial Arts. He keeps quite busy at a variety of activities and clearly loves the challenges he gets to address along the way. About the Guest: Fidel Guzman is a dynamic and enthusiastic Learning & Develoment professional with a proven track record in instructional design, project management, and training development. With a Master of Business Administration from Northeastern Illinois University, where he graduated Summa Cum Laude, Fidel has consistently demonstrated his commitment to excellence and continuous improvement. His extensive experience spans various industries, including finance, telecommunications, and fitness, showcasing his versatility and adaptability. Currently serving as the Manager of Internal Training at ION Group in Chicago, IL. Fidel and his small but mighty team facilitate onboarding programs and training initiatives for over 13,000 employees globally. He has experience developing comprehensive new hire onboarding curricula and career progression pathways for multiple departments, ensuring effective and innovative learning solutions. Fidel's leadership extends beyond his professional role, as he actively participates in numerous company committees focused on community volunteer events, work-life balance education, and diversity, equity, and inclusion. Fidel's passion for personal and professional development is evident in his certifications, including “Creating a Coaching Culture” from SHRM and “Coaching Skills for Leaders and Managers” from PMI. Fluent in both Spanish and English, he leverages his bilingual skills to connect with a diverse audience. Outside of his professional endeavors, Fidel enjoys podcasting, judo, triathlons, hiking, and poetry, reflecting his well-rounded and adventurous spirit. In addition to his professional achievements, Fidel has a strong commitment to volunteerism and community involvement. He is serving as the Vice President of Education for Toastmasters International and has been an MMA class instructor and coordinator at St. Bruno Elementary. His dedication to helping others is further demonstrated through his role as an academic tutor at Berwyn Public Library. Ways to connect with Fidel: (1) Fidel Guzman, MBA | LinkedIn New Podcast- The Hero in the Mirror on Spotify: https://open.spotify.com/episode/44xD76FcF5YFMNyuigFmBm?si=2so3OWJdQby6F91ZaY1AUg The Hero in the Mirror also on Youtube: (3) HerointheMirror - YouTube About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Greetings, everyone. I am Michael Hingson, and you are listening to unstoppable mindset where inclusion, diversity and the unexpected meet, and today we get to do the unexpected. And of course, what the unexpected is is anything that doesn't have anything to do with inclusion or diversity. So that's most things you know, in a lot of ways. Anyway, our guest today is Fidel, and am I pronouncing it right? Guzman, yes, you got it. Oh, my goodness. Comes from listening to Guzman's who play baseball. Okay, I'll take that. That's a way. So Fidel reached out to me some time ago. We're going to be doing some speaking to his company ion. But in the meanwhile, I also convinced him that he had to come on unstoppable mindset and talk with us, tell us about himself, tell us a lot about what he does and why he does it, and help to contribute to our general theme, which is that we're all more unstoppable than we think we are, and we usually underrate ourselves. So we we try to improve by discovering that more people are unstoppable than we think they are, and that we thought they were. So that works out. Well, Fidel has a degree in business. He has a Masters of Business Administration. You graduated sigma cum laude, which is pretty cool. And I did cum laude, but I didn't get to do sigma or Magna, but that's okay, but that's okay anyway. Fidel, I want to welcome you to unstoppable mindset. We're glad you're here.   Fidel Guzman ** 02:56 Michael, it's a pleasure to be here. Thank you for having me.   Michael Hingson ** 03:00 Well, my pleasure, and I'm looking forward to to chatting and talking about some businessy things and anything else that you want to talk about. So let's start this way. It's always fun to do this. Why don't we start by you telling us kind of, maybe, about the early Fidel growing up and some of that stuff, and what got you started down the road of life as it were.   Fidel Guzman ** 03:20 Yeah, yeah, that's all right, yeah, let's let's go back. Let's go back to where it all started,   Michael Hingson ** 03:25 long time ago,   Fidel Guzman ** 03:30 definitely. So I'm born and raised in Los Angeles, Compton, Huntington Park area. I come from Mexican parents. They they they came here to the United States to give their their family a better future. Some first generation Mexican American, very proud. So actually, we do have a little diversity in here on this call. Oh, good. There we go. Yeah. So first generation Mexican American, my family traveled a lot when I was young. My dad's a truck driver, so wherever there was work, he would take us along. So we grew up and raised Los Angeles. I was seven or eight, then we ended up going to Mexico for a couple years, in Dallas, then St Louis, and then we ended up here in Chicago, here in the Midwest. Wow. Winter, the winters here were a bit surprising and tough. When I was in elementary school, I remember the first snow that I saw. It was, it was beautiful. After two weeks, I was like, All right, when is it? When is it gonna go away? And I was in for the the rude awakening that it's gonna it's gonna stick around for, for a few months or so, yeah, but I've had, you know, since then here, here in Chicago, we started to grow our roots. And I have five brothers and a sister. So I have a big family, a big Hispanic family, and I went to high school. My freshman year, I went to Lane Tech. Tech for all my folks who are familiar with the Chicagoland area. And then I ended up going to transferring over to Morton West in Berwyn. After I graduated high school, I went to Northeastern Illinois University, my alma mater, I got my undergrad in business management and marketing, and also got my Masters in Business Administration. So I am a proud double alumni from Northeastern Illinois University, and I really owe this, this community of Northeastern Illinois University, a lot with respect to the great teachers that they have there, the community that they try to build, and the friends and that I made along the way, as well as the education, of course, that helped, really helped me expand my career opportunities. After I graduated from Northeastern Illinois University with my undergrad, I started my first real corporate role inside of backstop solutions. And backstop solutions was a still, you know, it was a great company to be a part of lots of mentors. If I can, actually, I would like to give a quick shout out to a few mentors that I had along the way, such as Deanne Falk, Richard fu our CEO, our legacy CEO, Clint Coghill, Sarah Schroeder, and the current head of learning and development under ion. Alexander Lloyd and I really want to thank them for all their mentorship and leadership, because it's really helped me get and grow to the person that I am today. So with that, yeah, I am the manager of internal training at ion. We came I came in via an acquisition, when backstop was acquired, and throughout that period, like I was, I had some some free time, so to say, and ended up getting my Masters in Business Administration.   Michael Hingson ** 06:48 And so along the way, did you get yourself married and all that? Oh, my   Fidel Guzman ** 06:52 wife is going to kill me. Yes. Along the way, sorry about that. No, yeah, yeah, of course, yeah. Can't forget, can't forget about those significant others. But yes, I am married. My wife has a master's in occupational therapy, so she's in the medical field, and I'm in, like, the business learning and development side of things, so our conversations are pretty interesting, as well as our perspectives on things. I also have a daughter. She's 16, going on 17 people are usually very surprised when I tell them the age of my daughter, but had her early when I was in my early 20s, so young dad and she was a blessing. I wouldn't, wouldn't have it any other way.   Michael Hingson ** 07:33 That's that is great. Why did you decide to go into business and study business in college.   Fidel Guzman ** 07:42 So interestingly enough, when I got into college, I wanted to be a kindergarten teacher. I wanted to be cool Mr. Guzman, because I also really I love kids. I love working with kids. I was also a mixed martial arts program coordinator and instructor at an elementary school on the south side of Chicago for three years, and that was during my undergrad. And I taught all grades kindergarten through eighth grade, some of the basics in boxing, wrestling, jiu jitsu and kickboxing, so a bit of both. But as I was going through through my clinicals, as I was going through the the Yeah, the education aspect of it, I ended up wanting to switch majors. So I was like, I was like, hey, there's probably a lot more opportunity, a lot more opportunity for growth inside of the business segment. So I ended up switching my majors to business management, marketing, and somehow learning just found its way back into my life. So a lot of the stuff that I learned from some of those, those preliminary courses in in education. I mean, still, still resonate to this day, right? Understand your audience. Understand which students are visual learners, which ones are experiential learners. Which one need more repetitive exercise to to drill something in? So, yeah, the universe did not, did not lead me too far away from, from from teaching and being an instructor, and here I am. I know   Michael Hingson ** 09:08 that feeling well. So a couple things. First of all, I was born in Chicago, but we moved to California when I was five, but in Chicago, you start kindergarten at the age of four. So I went for a year to a special kindergarten class that my parents and others advocated for, for premature, blind kids, because there were a whole bunch in the Chicago area during the whole baby boomer area, a number of children were born prematurely and given a pure oxygen environment, which caused them to lose their eyesight. And so the bottom line is that happened to me among others. And so I went to the Perry school. I don't even know if it's around anymore. Somebody told me it wasn't around anymore, but that's where I went to school. And went there for a year of kindergarten, learned braille and other things. And then we moved to California. So I always wanted to be a teacher as well, and I came at teaching from a different standpoint, as you did. That is to say, Well, I wanted to be a teacher. My first job out of college wasn't directly teaching, except I ended up having to write training materials and do other things like that, and then I ended up going into sales, and what I learned is that the best sales people are really teachers. They're counselors. They guide and they help people, especially when you're dealing with major account sales, they help people look at products. They teach about what their product does and the really good sales people are brave enough to admit when their product might not be the best fit for someone, because it's also all about building trust. And good teachers are concerned about building trust as well. Of course.   Fidel Guzman ** 10:57 Yeah, one of my teachers when I was close to graduating, you know, one of the things that you know this teacher, Dr funk, if I remember correctly, he instilled in us, if you're able to synthesize what you learned and explain it to a five year old, you've done a good job. Like you, you you yourself understand that particular concept or that particular topic. And I really took that to heart. So now, you know, and a lot of these roles, if, from the the main instructor, I want and need to be able to explain it, you know, to my kid, to explain it in in simple terms. And, of course, you know, expand on it if needed. But, but   Michael Hingson ** 11:40 it ultimately comes down to you can provide all the information you want, but they have to teach themselves, really, and they're not going to do that, and they're not going to listen to you if they don't trust you. So trust is a vital part of what we do,   Fidel Guzman ** 11:56 exactly spot on,   Michael Hingson ** 11:58 and I have found that that developing that trust is so extremely important. I learned a lot about trust from working with guide dogs, right from the very first guide dog that I obtained back in 1964 when I was 14. It was all about building a team and I and although I didn't know how to really externally, say it necessarily, until many years later, internally, I understood that my job was to build a relationship and that I was going to be the team leader, and needed to be able to gain trust, as well as trust my teammate in in what we did. So worked out pretty well, though. So, you know, I was that was pretty cool. So what does ion do? What is ion?   Fidel Guzman ** 12:49 Yeah, I yeah for sure. So ion is a essentially, you can, you can think of it as a software company for the investment community. We provide a number of different platforms for them to streamline their processes and track information, or be end users of that of data.   Michael Hingson ** 13:07 So people buy your software and do what   Fidel Guzman ** 13:11 they can either leverage the data that's being provided to them, or they can include data within specific platforms.   Michael Hingson ** 13:20 Are you starting to see that this whole concept of so called AI is valuable in what you do, or, as I am working with that yet,   Fidel Guzman ** 13:30 yes, definitely, we are big on streamlining processes and making sure that we're maximizing the best use of everyone's time, and AI really has a really important component in that. So for for learning and development, one of the ways that we're using AI is for content creation, so whether it's just creating a simple outline for a course or starting to use that to create slides, but there, we're also taking a look at the way AI can be used on a regular basis to provide feedback for reps like let's say someone finishes a demo. If they want to do some self reflection, they can leverage AI to get some feedback on what worked well what didn't. Was there enough engagement? How was my use of technology, so on and so forth. So not only is AI being used from, you know, creating content, but also as, like a ad hoc instructor and and way to generate feedback,   Michael Hingson ** 14:31 well, and it offers so much versatility, you can really have it go many different ways. So it is very possible it can be an instructor, as you say, an ad hoc instructor, but it really can present its information in a good teaching way too. So you can have conversations with it. You can do the same sorts of things that you would do with a teacher. I think that AI clearly, is here to stay, but I think. Think over time, AI is going to evolve a lot. I am not of the opinion that AI will replace people for a variety of reasons, but I think that it's here and it's up to us to be smart as to how we use it.   Fidel Guzman ** 15:14 Definitely. I think one of the the tips that we always give people is AI does a really great job of a number of different things, but it's always going to need that human touch at the end of at the end of the day. So don't just take don't just take some content that AI has created and take it to heart. Make sure to review it. Make sure to put that personal touch on there and have it speak your language. Have it really resonate with the audience as well, especially that, oh, go ahead. Or also just on Super mechanical, super scripted,   Michael Hingson ** 15:49 well, and I think as AI grows, it's going to try to emulate, or we're going to use it to try to emulate people more and more, but it still isn't going to get to the point where it truly is me or you, and we do have to put our mark on it. I've used it to help create several articles, and what I've done when I do that is I'll tell it what I want it to write about, and let it do it, and it comes up with some pretty good ideas that I incorporate into the article, that I create, between what it provides and what I add to the mix. And it really should be that way. Exactly what I've really found interesting is the number of people like in classrooms, who say teachers, who say, you know, it's really harder and harder and harder to tell when a student uses AI to write a paper or if the student is doing it themselves. And the first time I heard that, immediately, my idea of what to do was something like this, let the student use AI if they want to, let the have ai do the whole paper. What you ought to do is to have one day after all the students turn their papers in, where you bring each student up to the front of the class and say, defend your paper. Now you have one minute if they don't really know, yeah. I mean, if they don't know what's going on, then they're not going to be able to do very well, and they fail.   Fidel Guzman ** 17:19 Yes, I am a big proponent of comprehensive exercises and also public speaking. How well? How well can you articulate the thought that you gave in that paper? Right? Some of those different talking points, right? Can you convey the same message in front of the classroom?   Michael Hingson ** 17:38 Yeah, and, and, you can tell if a person is just not necessarily a great public speaker, they're nervous, as opposed to whether they know the subject. And those, in a sense, are two different things. But you can use the fact that students are at the front of the classroom to help make them better speakers, too, which is a good thing.   Fidel Guzman ** 17:59 Yeah, no, yeah. I agree with you. If they are using AI, just, you know, turn around a paper, have them present in front of the classroom. Yeah, let's, let's talk a bit more about your paper, yeah, and, and really have it be an interactive exercise. I think that's really where the end goal is going to be, now that AI has really taken over the way the classroom dynamic has changed. So having more of those interactive exercises, really taking a look at comprehension, whether somebody really understands that topic, and giving giving students and an audience an opportunity to discuss, how do we how do we create a hive mind mentality around this particular topic, especially in a classroom, right whether, whether that's in a school setting, in academia, or whether that's in a corporate setting, inside of an office.   Michael Hingson ** 18:54 Several months ago, we had a guest on unstoppable mindset, who's an executive leadership coach in Northern California who was a major proponent of AI. And when he worked with companies, and especially with presidents and leaders who were stuck on how we evolve and how we grow, he would bring AI into all those meetings, and one day he was dealing with one such situation where he told the president, you got to use you ought to use AI to get some great ideas. The President took that to heart, called his senior leadership staff in and said, take the rest of this day and create ideas about how you think we ought to do things better, and so on, and use AI to do it. And when everyone came in the next day, they had a lot of innovative and creative ideas, and all loved the fact that he encouraged them to use AI. And that led to. Us having a discussion about, is AI going to really take over the jobs that people do? And both of us agreed, no, AI won't. Ai can't replace anyone. We can fire somebody and then put AI in their place, which doesn't really work well. But what is a better thing is let ai do what it does well. So example that he gave was say, you have autonomous vehicles. As autonomous vehicles become more and more prevalent, like trucks that are delivering supplies, like shipping vehicles and so on, let the autonomous vehicle drive, but the driver needs to still be in the cabin and needs to be behind the wheel, even though they're not doing anything, because they are going to let the autonomous vehicle do what it can do. But you can give those people other assignments to do for the company that will keep them busy and do things that otherwise might not be done quite as efficiently. So the bottom line is, you keep people busy, you use the autonomous vehicle, and it's a win win situation all the way around.   Fidel Guzman ** 21:08 Yeah, great. I I've heard something very similar to that, and maybe if I can, if I can synthesize this, it's going to be that we want to remove manual task out of people's times, and we want them to focus on more higher value add activities. Do   Michael Hingson ** 21:29 you think that's fair? I think that's true. Isaac Asimov, years ago, the science fiction writer, wrote a really wonderful science fiction story about a young man who lived in a society where everyone had a particular job to do, and you were matched with your talents. And so there you you're you take a test when you're, like, eight years old and or or even younger, and that starts you down the road of what it is you're supposed to do for the whole country. And then you take another test several years later, and that locks you into what you're trained to do. So you always do the same task, but you do it well, because that's what you're trained to do. Well, this kid was in the whole process taking his tests, and he just wasn't comfortable with what was going on. And eventually he ran away. And what, you know, he he took the last test, apparently they looked at him kind of funny when they looked at the results and he didn't like what was going on. And he just left. He said, I'm not going to do this. I don't, I don't. I don't want to be an engineer. I don't want to do whatever it is that they want. And they eventually caught up with him, and they caught him, and they said, Why'd you run away? And he told them, and then said, No, you don't understand what just happened. Some people in society are the people who create the tests, create the processes, and don't get trained to do a specific thing, because they're the innovators and the inventors that keep society going, and you're one of those kids, and this was like, what, 50 years ago that he wrote that? So it's, it is, it is really interesting, but, but very true and, and the reality is, we can be as creative as we choose to be, and some people are more creative than others, but there are always tasks that we can find for anyone to do, and that will make them very happy,   23:40 absolutely, definitely.   Michael Hingson ** 23:42 So it works out. You know, it does work out really well. Well, a question for you. You have a leadership philosophy, needless to say, and you lead a lot in instructional design, what, what are the core principles, or what are the things that kind of make up how you teach leadership, and what it is that you teach people to do, and how do you go about team development?   Fidel Guzman ** 24:13 Yeah, I think some of the core principles that I that I really focus on with learning and development and instructional design. Number one, it has to be collaboration. It really does take a community to put some some really good training sessions and training opportunities in place, and it's really leveraging all the expertise from different subject matter experts. Give them a chance to share their perspectives and their insights on certain things, but also, really, just to enhance, you know, the the use of these training programs, because people are more keen to listen to like, oh yeah, this guy's a subject matter he's an expert in this particular. Their space and for them to to hop on. So I think that collaboration aspect is, you know, getting the Lean In from managers like, hey, this training is important. Your employees are going to benefit from this training, whether it's just for to develop their their education, to develop their career, whatever that may look like. But I want to say one of the, the first guiding principles is going to have to be collaboration. The second one is going to have to be most likely continuous improvement. As we start to roll out a lot of these different training sessions, whether it's public speaking, whether it's product training, whether it's industry training, if we roll it out, we keep our ear to the ground and make sure that we're receptive to the feedback. We take a look at what works well, what doesn't work well, what needs to be tailored. How can we, how can we also manage this across different time zones? So ion is super global company, I want to say, over 13,000 employees in over 13 plus countries. So also managing what those training programs look like for everyone, for everyone, across the board. So besides the collaboration, besides the continuous improvements or the I like to also say that the Kaizen, the Japanese philosophy of Kaizen, right, making those small improvements, the last one I want to say is going to be innovation. How can we incorporate, right? We were talking about AI. How can we incorporate some of these ladies, latest tech trends into what our training delivery looks like, whether it's something as simple as, how do we include more polls throughout a lecture to keep people engaged and participate? How do we include knowledge checks at the end of every session to make sure that people are walking away with some of the key takeaways. So, yeah, collaboration, continuous improvement and innovation. Yeah, how do we stay innovative and stay creative? I think having having some fun, staying creative along the way Definitely, definitely resonates with your audience as you're trying to do different things and trying to keep things as engaging and and fun as possible.   Michael Hingson ** 27:06 What do you say to someone who says, Look, I've really learned all I need to learn. I'm not really interested in learning anything new. That is, I know, isn't that? Yeah, but you hear it a lot, I'm sure, or too much. I   Fidel Guzman ** 27:22 think some people get comfortable right, like, Hey, I'm comfortable with what I know. And learning does require a certain level of mental energy, and it also requires a certain level of you being willing to take on a new challenge, to take on and learn something new. So to them, I would genuinely ask, what's your interest? How can we supplement what this interest looks like? You know, what are your interests in other avenues? And I think that will plant a seed to let them know that learning and development should be something learning, right? Just learning in general, it should be something that you should do throughout your life. I recently started a podcast called the hero in the mirror, and I wanted to take a moment and actually, thank you, Michael. I don't know if you remember our initial conversation. But we were talking, we were talking about, you had asked me, What ideas do you have? What are you working on? Are you working on, any books, any podcasts? And I had mentioned, I was like, Hey, I actually have an idea for a podcast. And you pause for a moment, and you were like, what's stopping it? Yeah, and it was, it was kind of like, it kind of took me back. I'm like, What? What is stopping me? Right? And sometimes, and in coaching, we call it interference, like you're you probably have a fear of failure. You have a fear that something's not going to go right, or this task seems enormous, that you don't know where to start. Yeah, so making small, small mental changes, making small steps, I think, definitely add up. Since then, Michael, I've had I've had three episodes. I've had some great guests hop on and share their story of resilience and triumph. And as I'm starting to do more episodes, I'm I'm hearing stories of people willing to have that, that mindset of, I want to continue to learn, I want to continue to expand on the person that I am and make myself well rounded in these different, different areas. So So, long story short, if somebody says I don't, I don't need to learn anything, there's always room for growth. There's always room for interest, what, what interests you, and how? And how can we follow that interest and and supplement it with some some training content.   Michael Hingson ** 29:49 I know, for me, I'm extremely comfortable with what I know, and I'm extremely comfortable with what I've learned, but I'm also very uncomfortable in knowing there's a lot of stuff I don't know and that i. Still need to learn. So I love to learn right from the very beginning, when I first discovered the internet, I regarded it and still do, no matter what there is with the dark web and everything else, I think the internet is a treasure trove of information, and it's so fun to discover new things online. And there's so many ways to go. We've got so many places where we can go get books that we never had access to before all of us. There's so many places where we can go to learn about organizations, about people. They're just so many wonderful things, and it's only one way, because I also think there is a lot to be said for real personal interactions, but I think the internet is a wonderful treasure trove that gives us the opportunity to learn a whole lot that we don't necessarily know about, subjects that we don't know anything about.   Fidel Guzman ** 30:55 The Internet is a double sided sword. It is. You can find information that will support right? Maybe you know an opinion that you have on the other side of that, you can find lots of information that does not support independent opinion that you have. And also it's a rabbit hole. Soon as you start going out that rabbit hole. But the one thing I do appreciate from the internet is the channels of communication that it's built. Yeah, and I'm appreciative of being able to have connected with you on LinkedIn, and that's turned out to us having this podcast here today.   Michael Hingson ** 31:34 I think that for me, I'm not as interested on going online and in finding something to change an opinion as much as I am finding something that will tell me about something that I didn't know as much about. Now I might change my opinion from what I thought it might be, but I I really love to try to really get as much as possible into dealing with facts or substance to teach me things, and then I'll form my own opinion from that. Yeah, you know what I'm saying. Of course,   Fidel Guzman ** 32:11 gets a good grounding of all the all the materials, synthesize it yourself.   Michael Hingson ** 32:19 Yeah, I think we should do that. I think we have to be the one to synthesize whatever it is we're dealing with. That's That's our responsibility, and that should always be the way it is, which is, and I don't want to get political or anything, but which is one of the reasons that I say any politician who says, Trust me will be the first person I won't trust until I verify. I am a firm believer in trust, but verify. I don't care who it is. I think it's so important that we really take the time every single person needs to take the time to study what's going on, and and, and really look at all sides of something. I think that's important. I listen to newscasts regularly, and I like to listen to newscasts from all sides. Some I find why I don't want to listen to them very much, because of what they do or don't do, but I still think that it's important to really understand all sides of a subject.   Fidel Guzman ** 33:29 Absolutely, I totally agree with you.   Michael Hingson ** 33:32 So you know, I think it is kind of neat to to have that opportunity, and I think we learn so much when we take the time to really study. I'm amazed. I was at a restaurant once, and my wife and I were there. We were talking about newspapers and what we get from newspapers or online, and our waitress came up and Karen said, so do you read the newspaper? And this woman's 30 years old, and she says, No, I don't. I don't have time, you know. And how little she learns, because she doesn't really seek information, which is too bad.   Fidel Guzman ** 34:07 Yep, you people have to be receptive. People have to be receptive to to gaining new bits of information. And sometimes people are just happy knowing like you, like you mentioned earlier, just happy knowing what they're what they know, just comfortable in in their own space, until some more power to that, more more power to them, more power to them,   Michael Hingson ** 34:31 until something happens to disrupt the happiness and surprises them, because they really didn't learn enough to know that that was a possibility. Yep, I never thought I would be doing a podcast, but when the pandemic occurred, I started to learn about it, and learned all the value of it. Now, I had been at our campus radio station at UC Irvine for six years, and I was program director one year, so I understood radio, and when I started learning about podcasts. They went, this is really pretty cool, and I had never thought about it, and had never been interviewed on a podcast, but I realized I know what I can can do with this, and I know that I can sound intelligent on the air. And so I started to learn about it, and here we are now, just today, actually, we published online and in YouTube episode 324 of unstoppable mindset since August of 2021 Congratulations, Michael. Well, thank you. It's a lot of fun. We actually went to two episodes a week in August of 2022 Oh, wow, because we had such a huge backlog. Yeah, and I don't mind having a huge backlog, but it was growing way too much. So we went to two episodes a week, and and it's a lot of fun to to do it. And as and as I love to tell people, for me, the most important thing is I get to learn from every single person who comes on the podcast. It's so neat to be able to do that, of course. So it works out really well. Well for you, what kind of challenges have you faced? What have you done to overcome challenges, and what are some of the biggest challenges you faced, and how you did you deal with them?   Fidel Guzman ** 36:17 Okay, yeah, that's great. That's some of the questions I use on on my podcast, here in the mirror. So I'm on the I'm on the other side of that chair today. Yes, no, it's good. It's good. It's a good question. So I want to say, you know, there are, there are three main, three main challenges that really stand out for me. One I'm very vocal about, and that is my speech impediment, my stuttering problem. It was really bad when I was little kid. I had a speech pathologist. Even now, talking to you on this podcast, I have to be very conscious with what I'm saying. Some of the listeners might might have caught it in the beginning when I get too excited about a particular topic, or if I haven't formulated my thought yet, but the speech impediments is something that has really made public speaking a passion for me. It was hard for me to have a voice when I was a little kid, I used to try to raise my hand and answer a question when I was in elementary school, and the teacher would be like, All right, next one like you had, you had your turn. And so I, you know, I've struggled, you know, to have a voice. I struggled with just completing sentences, and the way that I overcame that is through a speech pathologist that really gave me the confidence to believe in myself. I remember one exercise she gave me one day is she grabbed me from my classroom. She would pick me up from my classroom every Tuesday and Thursday, and she picked me up one day, and I was kind of down in the dumps. I didn't really like going to the class. We weren't really advancing much. And she's like, Hey, we're going to try something different tonight. Different today. She's like, today I'm going to have the order of pizza. And I was still a little little fat kid, like fourth or fifth grade, so I was like, oh, yeah, I'm all for it. What's going on here? And she was like, but the catch is, you need to order this pizza without stuttering. And you know, right away, kind of my heart dropped. And she's like, okay, like, don't, don't worry, we're gonna practice exactly what you want to order. And she's like, What do you want? And I'm like, Well, I want a large pepperoni pizza with an RC, a two liter RC Cola delivered to McPherson Elementary. And she's like, okay. She's like, write it down. I'm like, Alright, great to like, write it down again. I must have written it like, 10 times. She's like, No, now practice it. So about 15 minutes of doing that, she was like, All right, I think you're ready. She hands me the phone and, you know, I pick it up. My heart's in my throat, and I'm just like, like, I'm like, hi, you know, I want to order a large pepperoni pizza with a two liter RC Cola delivered to McPherson elementary for Fidel Guzman, and I was just astonished. I hung up the phone. I was happy for two reasons. Number one, I was going to get some pizza. Number two, I was able to say it a complete, full sentence without stuttering. And she she really believed in me and instilled in me that confidence that I could overcome this. But it wasn't an overnight success. It still required me go going to the speech pathologist, you know, throughout my elementary school, throughout all those years, and even as an adult, continuing to practice and hone that in in high school, doing presentations, in college, doing presentations. So right now, I am the VP of education for our America's Toastmasters Club, and this is one story i i always tell people, and they're like, No, you don't stutter. I'm like, if I get too excited, I'll lower my words. But that was that was one challenge, that was one challenge, and it's. Is it's still something I have to be very conscious of. And I've caught myself a couple times earlier in this podcast where I kind of mumble a little bit or get caught up in a particular word. But besides that one, I want to say that the second one was more of my in college. In college, I struggled paying for school. I mentioned I'm first generation Mexican American, and I was one, one of the first, first of my brothers to attend college full time. And I did all I could to make ends meet, two, three jobs, just paying for tuition. Financial aid was great, you know, it really helped me with a portion of that, but a lot of it really ended up, you know, being due onto me. And then I had my daughter, and it was just a struggle. I was like, How can I be a dad? How can I be a student? How can I work on my career? And I had gone to a financial aid workshop, and the one thing that stood out in this workshop was when they were talking about scholarships granted in high school when you're about to graduate, they talk to you about it, but it doesn't. It doesn't really materialize until you're until you receive that bill. Yeah, you're just like, hey, here's, here's a $2,000 bill for this college class. And you're like, oh, man, this is, this is not, this is not cheap. It's pretty expensive. And the one thing you know that stood out was, you know, let the scholarships, and they started talking about scholarship applications, and I found that there were a couple common denominators with the scholarships. Number one, they wanted two letters of two letters of recommendation. Number two, they want an essay. What are you going to do with your degree? How are you going to make a positive impact in the community? And number three, sometimes, typically an interview. And so I ran with it. I was like, they want two letter, letters of recommendation. They want one essay. They want an interview. No problem. And I made that my part time job. On the weekends, I would just apply, apply, apply. And I started getting some small wins. I started getting a $250 scholarship here, a $500 scholarship there, $1,000 scholarship, you know, here, and all of it started to add up, and it started to gain momentum. And I was lucky enough to get, get, get accepted for a number of different scholarships and complete my my college education, and even, you know, be strong willed enough to go back and do it again and try to try to get my masters. So those were two, two big ones, but I'll pause here and see if you have any questions around those two challenges for me. Michael, no,   Michael Hingson ** 42:41 but I I really admire what you did. You You made a choice and you followed it through. And I think that's of course, the whole issue is that we have to make choices and we need to follow through. And if we find that, we need to refine our decisions. We do that. I know when I was a student and a program director at the university radio station, I wanted everyone to listen to themselves. I thought it was a great idea to have everyone listen to themselves on the air. And the way you do it is you record it and you give it to them. And I didn't anticipate how hard that was going to be, because for me, I was used to doing it for myself, yeah, but I I didn't realize how much resistance I was going to get from literally everyone at the radio station, they were not interested in and I'm thrilled about doing it at all. What I and the engineer at the station did eventually was to put a cassette recorder in a locked cupboard, and whenever the microphone was activated, the recorder would go on. So, you know, you didn't have to hear the music. You just wanted to hear yourself talk. And we, we really took a major step and said, You have to listen to these recordings. We gave each person a cassette. We expect you to listen to these recordings and improve accordingly. What I didn't say much was, I know what it's like. I'm my own worst critic, and I have to listen to it, so you guys do now. I've changed that, and I'll get to it in a second, but we pushed everyone to do it, and it wasn't long, not only before we started seeing improvement, but before the people themselves started recognizing that they were really getting comfortable listening to themselves and that they were taking this to heart, and by the end of the year, we had people who were loving it and wanting their cassette every day or every week, and also a. Some of them went into broadcasting. For me, what I learned, and it took many years before I learned it is I'm not my own worst critic. I shouldn't be negative, as I said earlier, I'm the only one who can really teach me. I'm my own best teacher. And I think when you make that mind shift from being your own worst critic to your own best teacher, it really puts things in a much more positive light. And I've said that before on the podcast, and I will continue to say it, because I think it's a very important   Fidel Guzman ** 45:29 concept. We actually have a similar exercise for our America's Toastmasters Club, where we'll we'll record some speeches, and we'll have people listen back to their recorded speech. And a lot of people say like, man, it's cringe to hear yourself on the on the other side, on the other side of those iPhones, but it is a very useful exercise. You get a better understanding of your your filler words, your eyes, your arms, your vocal variety, your body language. And if you're looking to be a great, I don't want to say public speaker, but if you're just looking just to speak better in general, even when it's an on a presentation, on a call, or if you have to give up a toast at a wedding or a quinceanera, for you to be able to, yeah, critique yourself and gather feedback from your from your own recording   Michael Hingson ** 46:23 well. And the reality is, the more of it you do, and the more you listen to it, having been up there in front giving the speech, you also see how people react. And if you continue to observe and listen to the recordings as you go forward, you will improve, yeah, for sure, which is which is really important. And one of the things that I try to do regularly now is to record talks. When I go and give a speech somewhere, I will record it so that I can listen to it and I enjoy it, because I discover Did I really say that I shouldn't have said it quite that way, but I'll do better next time. But listening to it helps such a tremendous amount,   Fidel Guzman ** 47:13 especially with those filler words. So when you really listen to the recording, you'll be like, Man, I use a lot of likes or SOS or ands or buts, and if you want to speak eloquently, it is, I mean, like anything, you just gotta practice it. You gotta practice it, and you have to be receptive to that, the feedback. And you have to also celebrate the small wins. One thing I am a big proponent on is celebrate the small wins. Yeah. So if you are able to do your your first speech at a Toastmasters clubs like we, we give you tons of accolades, because it is not an easy fit, an easy feat. If you're able to do the second one, even better. You're, you're progressing, and you're, you know, you're increasing your understanding of some of the fundamentals of public speaking. Yeah, so you're preaching to the choir here.   Michael Hingson ** 48:05 Yeah, no, I understand. Oh yeah, it's good, but it is really important to do, and it's fun to do. If you decide to make it fun, and if you decide that you want to become a better communicator there. There are lots of us and all that sort of stuff that people do. I've heard some people say that's really not such a bad thing. Well, I've got to say that I've never really been used to having a lot of us. And you know, there's a guy out here who I don't think he's alive anymore. He used to be a sports announcer out here. His name was Jim Healy, and you may have heard him when, well, out here in Los Angeles, anyway, he was on K lac, and he had somebody, well, he had a recording of somebody, one of the sports jocks, and he announced that he was going to play this recording, and what you're going to hear is this guy in 60 seconds say, you know, 48 times, that's and he did what's amazing, that   Fidel Guzman ** 49:17 when you when you get to Some of those, it's like, what do they say? Nails on a chalkboard? You're like, Oh, yeah. Like, what are you trying to say? Just, just say it. To say, to say the damn thing.   Michael Hingson ** 49:30 Yeah, talk a little bit slower and just say it.   Fidel Guzman ** 49:33 One thing that I'm trying to be conscious, more conscious of is pauses, like those deliberate pauses, those deliberate pauses to collect your thoughts, like I often need, just to collect myself, but also to build suspense the message and the message that you're trying to give, especially when you're in front of a group of people, in front of an audience, and you're pausing there, they're just like, oh, what? So what is he? What is he gonna say next? What's up? What's going on with this pause? So it's also you have this arsenal of tools when it comes to to public speaking and to engage with an audience and to keep them, to keep them interested in what your next thought is going to be. What What am I going to say next? How am I going to, you know, align this topic to something else that I want to discuss.   Michael Hingson ** 50:24 I love, yeah, I've discovered the value of pauses. You can make a pause last too long, and one of the things you learn is how long to make a pause. But I love pauses. They really do add a lot of value. There they get. Well, you talk a lot about continuous improvement, and clearly you you really love the whole concept. What's an example of a project where you instituted continuous improvement, and how do you make that happen? Thanks, Michael.   Fidel Guzman ** 50:56 Let's pause again. Yeah, right. I know. Yeah. All right. Michaels, Michaels, throw me. Well, not much of a curveball, but yeah, no, that's good. So I know continuous improvement. And one project that I worked on, I want to say one that comes to mind is last year I hosted a series of product boot camps. And what these product boot camps really were, were product training and networking opportunities within ion. I had just gone through the acquisition of backstop into the into the ion family, and I saw a need. I saw a need there for some product training. And what I did is I started to coordinate with subject matter experts, hence the collaboration and community principles that I have with learning and development. And started to piece together a boot camp. So a series of training sessions, and we discussed location, we discussed different components that we can include on there. We discussed remote hybrid in person, what some of those options were, and we had about, I want to say, five or six of these boot camps in 2024 and what I noticed is that for each of the boot camps we would tailor it a little bit, because each of these different products that were under specific umbrellas were for certain audiences, you know, for certain segments of the business. So we had to, I had a template, but we had to tweak that template a little bit. Who do we want to come in here? Who do we want to come in for this particular topic? When do we take breaks? If it's in person, you know? Do we take longer breaks if it's in person? How do we include some interactive components to it? How do we test people's knowledge, whether it's through live polls, whether it's using an LMS platform to do knowledge checks? How do we create a certificate based program around this? And for each of those, it was a learning experience. It was a learning experience because we, every subject matter expert, is different, right? You're building different relationships with different people, and even their style of talking or their style of teaching on a particular topic is going to be different. So those continuous improvements throughout each of those boot camps really started to to resonate and just to showcase themselves. And for each of those, we had a similar template for all of them, but we made minor tweaks to make sure that it was as engaging and and thoughtful as possible.   Michael Hingson ** 53:36 Wow. Well, that's pretty cool. Um, and I think that the very fact that you would make the tweaks and you recognize the need to do that was pretty insightful, of course, because for me, I know when I speak, some people early on told me you should write a talk and you should, you should just give that talk. I tried that once. I didn't like what I sounded like when I read a talk, and I haven't done it since. And I also realized that I do better, and sometimes it isn't necessarily a lot, but when I customize every talk so I love to go early and try to hear speakers who speak before me, or get a chance to meet people at an event, because I will learn things invariably that I will put into the talk. And sometimes I'm tweaking talks up to and including the start of the talk, and sometimes I will tweak a talk when I'm speaking and I'm getting the impression just from all the fidgeting, that maybe I'm not getting through to these people, or I'm not really doing this in the best way possible. And I will change until I get what I expect to be the audience. Reaction, because I know what an audience is like when they're fully engaged, and I also know that not every audience is the same, so I hear what you're saying. I think it's important to do that.   Fidel Guzman ** 55:13 Yeah, for you to be able to do that on the fly, kudos, kudos to that. But yeah, we you got to be able to understand that audience, understand that audience, understand what's what's going on, the dynamic of that, of that situation. So you're, you're a veteran at at this, so no surprise there.   Michael Hingson ** 55:31 Well, that's a lot of fun. Well, what do you do when you're not working you, I know you're involved in various activities and so on. So what do you do when you're, yeah, not an eye on writing, doing, training, stuff and all that.   Fidel Guzman ** 55:45 A number of different hobbies. My wife calls me the Energizer Bunny, because I'm always running around doing something, but some of my main things is right now judo. I did wrestling in high school, and I did mixed martial arts when I was getting my undergrad. And I love martial arts. I think iron sharpens iron. It's good to be around a good group of, good group of people, people who are who are like minded, people who are looking to continue to develop themselves. And yeah, if you're in a room full of tough guys, you have no other choice than to start to be a tough guy yourself. So I love martial arts. I did a couple Judo tournaments, judo and jujitsu tournaments last year, where I placed. And let's see, besides that, triathlons, I love to run, I love to bike, I love to swim. I did my first triathlon last year. I really enjoyed it. I thought it was a phenomenal experience. I mean, it's two three hours of non stop movement, but it was, it was great just to be part of that, of a huge event like that, besides the martial arts and the constant running and swimming and biking, the last thing I want to say is writing and poetry. I have started to compile all all my poems. Hopefully, in the next year or so, I'll, I'll launch a small book of poems. And, yeah, I'll keep you, I'll keep you posted on that. But I do, I do like to write on the sign, you know, hopefully a book of poems. And, you know, since since having my daughter, I've always liked children's books. I would, I would love it if I could launch my my own series of children books, and I'm working on a couple templates with that. So, yeah, stay staying busy, staying busy, physically active, but also mentally   Michael Hingson ** 57:40 active. So you haven't written any books yet. I have a   Fidel Guzman ** 57:44 couple ideas, a couple ideas of what, what kids books want to do, but you don't have any books published yet? No, none yet. None yet. Well, we're anxious to see that happen. You got, you got it, you're gonna, you're gonna light that fire. You're gonna light that fire as well. No, and again, right? I do appreciate you for for really, really motivating me to start my own podcast, because you had really said, like, what's stopping you? Like, like me, I'm stopping myself, you know. But even yet, yeah, even like, you know, being an author, I know that you're an author, you know, I would love to have a conversation offline with you. You know what that publishing experience was like, because I think that's my biggest interference right now with that, is like, I don't know where to start with the publishing. I know I can self publish. I know I can go through publishers and like, the internet, like we said, a double sided sword, yeah, you have information that tells you you should just self publish, and then you have other bits of information. Was like, You should go through a publishing company and just like, where do I Where do I choose? But I think that's why having mentors, you know, and getting to network with people who are experienced, such as yourself, and these different avenues of public speaking and being a keynote speaker and having a podcast, being a podcast host and being an author. I think, I think it's great, and you are definitely an inspiration to me. Michael, well, thank you.   Michael Hingson ** 59:11 You're familiar with Jackson Hewitt, the accounting and tax company. You got it? Okay? So I can't remember whether it was night, whether it was 2016 or 2017 but I got invited to go speak at one of their events, and I did. And while I was there, I met a woman, and I didn't know what she did, and she she, she worked at a Jackson Hewitt, and I just happened to say, what do you own of a firm? Because most of the people there were supposed to be company owners. And she said, No, maybe someday. And I said, why not? You ought to own a company. You ought to you ought to become a company owner. You'll go further Anyway, last year, she sent me an email, and she said, I've never forgotten that, and I think it was like a year later, or two years later, she's. After I and she met, she said, I got my first company, and I now own 10 branches. Wow. Back, I said, that's pretty cool. Oh,   Fidel Guzman ** 1:00:09 Michael, Michael, you are just making ripples in the universe. Just ripples doing something. Yeah, that's good. I don't want to get too religious, but you're doing God's work, man, well,   Michael Hingson ** 1:00:18 I hope so. You know, expect Hill. Hill. Guy, guide, or she'll guide, yeah, but so what do you think is the future of work, of workplace training and learning?   Fidel Guzman ** 1:00:30 Yeah, I think we, we touched a little bit upon this. But you know, AI, you know, definitely, how can we leverage AI for content creation, creating outlines and also using it as feedback. But I also want to to bring back the the in person training. I know we've all gotten very comfortable with, you know, doing stuff remote, but similar to the example that we talked about earlier, where that teacher was like, oh, all these, all these kids are using AI for these papers, and how do I really test their comprehension? That's, that's something you know, that in person activity, yeah, I think definitely has a tremendous amount of value, not just for the instructor, but for the end learner. Yeah. So I think, I think a mixture of like, okay, great, you know, how can we use AI to create content? How can we use it to provide, you know, feedback for people to continue to improve on certain areas. But how can we bring back that in person component?   Michael Hingson ** 1:01:38 Well, see, oh, go ahead,   Fidel Guzman ** 1:01:39 yeah, to, to to unify. It was probably that pause, that to to unify, to unify a vision, you know, a vision of of continuous improvement. You know that to unify, that vision of what a team might be aiming for, yeah. So, yeah. So, I think, I think, you know, long story short, it's going to be, you know, leveraging a bit of AI and still bringing back that, that in person aspect. Well,   Michael Hingson ** 1:02:05 you know, I I've done virtual presentations as well as, of course, lots of in person presentations. I much prefer in person to virtual but my main reason for that is that I can tell what the audience is feeling. I get a lot more information if I'm doing an in person talk than I would get if I'm just doing a virtual talk. Now I've done it long enough that I mostly can do pretty well at a virtual talk, but it's still not the same, yeah, and I still don't get exactly the same information, but I can do virtual talks, and I do and it, and it's fun and and I can play games with it, because I can always turn my video off and really drive people crazy. But you know what? What advice would you give to an aspiring leader who wants to to evolve and make make changes to their organization or to themselves and so on.   Fidel Guzman ** 1:03:06 So advice I would give for aspiring leaders. I think the the main one that I really focus on is opportunities and challenges. Be ready to embrace any opportunities that come your way, but just know that each of those opportunities, it's going to come with its own set of challenges, and be prepared for both, and be okay with dealing both at the same time. And you know last, but you know not least, is that there are there are lots of stories of triumph, and to really curate yours. What does your story of triumph look like? What is your passion and how does, how does all of that connect?   Michael Hingson ** 1:03:53 And it may be evolving, and it may be different in five years than it is today, but both memories are important, yeah, which is cool. Well, Fidel, we've been doing Can you believe we've been doing   Fidel Guzman ** 1:04:08 this for over an hour? Time flies and you're having fun,   Michael Hingson ** 1:04:12 absolutely. And I really appreciate you being here and being a part of this, and I really appreciate all of you who have been listening to us and watching us. We're really excited that you're here. I hope that this has been valuable for you as well, and that you've learned something. Fidel, if people want to reach out to you, how can they do that? I   Fidel Guzman ** 1:04:31 want to say LinkedIn, feel free to reach out to me on LinkedIn. What's your LinkedIn identifier? You can find me as Fidel Guzman, comma, MBA, and I'll also give you a link so you can, you can accompany it alongside this episode, yeah, but feel free to connect with me on LinkedIn. That's going to be the easiest way to get in touch with me. And I'll also have some links if you want to check out my podcast. And hopefully I'll have, I'll have that book of poems out, yeah, soon.   Michael Hingson ** 1:04:59 Well, that will be. Good. Well, thank you again and again. Thank you, all of you. If you'd like to reach out to Fidel, I'm sure he would appreciate it. I would, and you're welcome to reach out to me.

Harry teams up with Michael H to take a Road to Rivendell inspired force to the fluffiest event in the calendar. Support the podcast: patreon.com/entmoot Email: entmootpodcast@gmail.com

Der Aktien-Schnelltest mit Michael Hüsgen und Oliver Kantimm ("Der Aktionärsbrief"). Hier im Beitrag gibt es die Podcast-Variante zur eigentlichen Sendung im Rahmen von BerneckerTV, Aufzeichnung am 03.07.2025). Schlaglichter:Tesla - Trading ja - echtes Investment nein!Werblicher Hinweis auf Bernecker.TVKraken Robotics - Turbo-Wachstum und Nähe zum militärischen-SektorD-Wave Quantum - Wette im Bereich Quanten-ComputerWerbung: Hinweis auf kostenlosen Bernecker-Workshop bzw. unseren kommerziellen Partner SmartbrokerRheinmetall - War´s das? Stramme Bewertung gegen starke Perspektive=======Werbung - Infos zum Bernecker Praxis-Workshop "Nachhaltig Vermögen aufbauen":https://ichkaufeaktien.de/vermoegensaufbau-praxis-workshop/=======Lust auf noch mehr Sendungen im Bernecker.TV? Noch mehr unterschiedliche Experten? Infos zu Bernecker.TV:⁠https://www.bernecker.info/bernecker-tv⁠=======Anmeldung zum kostenlosen Experten-Newsletter der Bernecker-Redaktion über unsere Website:⁠https://www.bernecker.info/newsletter⁠

In this episode of The Property Profits Podcast, Dave Dubeau chats with Michael H. Zaransky, founder of MZ Capital Partners and a fourth-generation real estate investor. Michael's firm has been recognized as one of the fastest-growing private companies in the U.S. by Inc. Magazine, and for good reason. He breaks down why his current strategy is focused on acquiring newer, stabilized multifamily properties instead of developing or doing heavy value-add. Michael also shares: Why his team is pressing pause on development The reason buying stabilized properties can make more sense than building The generational shift creating unique buying opportunities How decades of family experience shape his investment philosophy   - Get Interviewed on the Show! - ================================== Are you a real estate investor with some 'tales from the trenches' you'd like to share with our audience? Want to get great exposure and be seen as a bonafide real estate pro by your friends? Would you like to inspire other people to take action with real estate investing? Then we'd love to interview you! Find out more and pick the date here: http://daveinterviewsyou.com/

Sometime ago I had the pleasure to have as a guest a gentleman named Rob Wentz. Rob appeared in episode 212 on March 8, 2024. Recently Rob introduced me to a man he described as amazing and definitely unstoppable. That introduction led to me having the opportunity to have today, Ken Kunken, the man Rob introduced me to. Ken's story is atypical to most. He had a pretty normal childhood until he went to Cornell. Rob was pretty short, but he loved all things sports and active. In his junior year he participated in a lightweight football game against Columbia University. On a kickoff he tackled an opponent but broke his neck in the process. Immediately he became a quadriplegic from the shoulders down. As he tells us, his days of physical activity and sports came to an abrupt end.   I asked Ken how he dealt with his injury. As he tells me, his family rallied around him and told him they were all there to help with whatever he needed to continue in school and to move on with his life. They were true to their word and Ken did continue to attend school after nine months of hospitalization. He secured a bachelor's degree in industrial engineering. He went on to get a Master's degree from Cornell in Industrial Engineering and then a second Master's degree this time from Columbia University in Psychology as he decided he really wanted to “help people especially those with serious disabilities” rather than continuing in the Civil Engineering arena. Ken then secured a job that led to him becoming a successful rehabilitation counselor in New York.   Ken wasn't done growing nor exploring. After two years working in the rehabilitation field through circumstances and advice from others, he went to Hofstra school of law where he obtained a Juris Doctor degree in 1982. He then went to work in the office of a district attorney where, over 40 years he progressed and grew in stature and rank.   Ken tells us how his life changed over time and through the many jobs and opportunities he decided to take. Twenty-two years ago, he married Anna. They ended up having triplet boys who now all are in school at the age of Twenty.   Ken is as unstoppable as it gets. He refused to back down from challenges. He is now retired and loving the opportunity to be with his family and help others by telling his story.     About the Guest:   In 1970, while a junior in Cornell University's College of Engineering, Ken Kunken broke his neck making a tackle on a kick-off in a lightweight football game against Columbia University. Ken sustained a spinal cord injury at the C 4-5 level, rendering him a quadriplegic, almost totally paralyzed from the shoulders down. Ken spent more than 9 months in various hospitals and rehabilitation facilities. While still a patient, Ken testified before a United States Senate Sub-Committee on Health Care, chaired by Senator Edward Kennedy. In 1971, almost 20 years before the Americans with Disabilities Act, Ken returned to the Cornell campus, where he completed his undergraduate degree in Industrial Engineering. Ken estimates that he had to be pulled up or bounced down close to 100 steps just to attend his first day of classes.   Ken is the first quadriplegic to graduate from Cornell University. Upon graduation, Ken decided to change his career goal. He wanted to work with and help people, particularly those with disabilities. Ken went on to earn a Master of Arts degree at Cornell in education and a Master of Education degree at Columbia University in psychology. Ken is the first quadriplegic to earn a graduate degree from Cornell University. In 1977, Ken was hired by Abilities Inc. in Albertson, NY to be its College Work Orientation Program Coordinator. Ken coordinated a program which provided educationally related work experiences for severely disabled college students. He also maintained a vocational counseling caseload of more than 20 severely disabled individuals.   While working at the Center, Ken became a nationally certified rehabilitation counselor and made numerous public presentations on non-discrimination, affirmative action and employment of the disabled. In 1977, Ken was named the Long Island Rehabilitation Associations “Rehabilitant of the Year” and in 1979 Ken was the subject of one of the Reverend Norman Vincent Peale's nationally syndicated radio broadcasts “The American Character”. Wanting to accomplish still more, Ken enrolled in Hofstra University's School of Law, where he earned a Juris Doctor degree in 1982. Ken then went to work as an assistant district attorney in Nassau County, Long Island.   Ken was promoted a number of times during his more than 40 years with the District Attorney's Office, eventually becoming one of the Deputy Bureau Chiefs of the County Court Trial Bureau, where he helped supervise more than 20 other assistant district attorneys. In addition, over his years working in the Office, Ken supervised more than 50 student interns.   In 1996 Ken received the Honorable Thomas E. Ryan, Jr. Award presented by the Court Officers Benevolent Association of Nassau County for outstanding and dedicated service as an Assistant District Attorney. In 1999, Ken was awarded the George M. Estabrook Distinguished Service Award presented by the Hofstra Alumni Association, Inc. Beginning in 2005, for nine consecutive years, “The Ken Kunken Most Valuable Player Award” was presented annually by The Adirondack Trust Allegiance Bowl in Saratoga Springs, NY, in recognition of Ken's personal accomplishments, contributions to society and extraordinary courage.   In 2009, Ken became a member of the Board of Directors of Abilities Inc., and in 2017 he became a member of the Board of Directors for the parent company of Abilities Inc., the Viscardi Center.   In 2020, Ken was inducted into “The Susan M. Daniels Disability Mentoring Hall of Fame,” as a member of the class of 2019.   In December 2023, “The Kenneth J. Kunken Award” was presented by the Nassau County District Attorney's Office, for the first time, to an outstanding Nassau County Assistant District Attorney who personifies Ken's unique spirit and love of trial work, as well as his commitment and dedication, loyalty to his colleagues and his devotion to doing justice. The Award will be presented annually.   In March 2024, Ken was named one of the Long Island Business News Influencers in Law. Ken retired from full-time employment in 2016, but continued to work with the District Attorney's Office for the next eight years in a part time capacity, providing continuing legal education lectures and litigation guidance.   For years, Ken has tried to inspire people to do more with their lives. In October 2023, Ken's memoir “I Dream of Things That Never Were: The Ken Kunken Story” was published. In 2003 Ken married Anna and in 2005 they became the proud parents of triplet boys: Joey, Jimmy and Timmy. On June 23, 2023 the triplets graduated from Oceanside High School, fifty-five years after Ken had graduated from the same school. Ways to connect with Ken:   https://www.facebook.com/ken.kunken https://www.facebook.com/profile.php?id=61566473121422 https://www.instagram.com/ken.kunken/ https://www.linkedin.com/in/kenneth-j-kunken-b4b0a9a8/ https://www.youtube.com/@Ken.Kunken https://bsky.app/profile/kenkunken.bsky.social   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hello once again, and welcome to another episode of unstoppable mindset. I am your host, Michael hingson, and today we have a fascinating guest, I believe. Anyway, his name is Ken. Kuan, kunken. Am I pronouncing that right? Yes, you are. Oh, good. And Ken, in 1970 underwent a problem when he was playing football and doing a tackle on a kickoff. Namely, he broke his neck and became a quadriplegic, basically from the shoulders down. I'm sort of familiar with the concept, because my wife, from birth was in a wheelchair. She was a paraplegic, paralyzed from the t3 vertebrae down, which was like right below the breast, so she was able to transfer and so on. So not quite the same, but a lot of the same issues, of course, and we're going to talk about that basically, because when you're in a wheelchair, like a lot of other kinds of disabilities, society doesn't tend to do all they should to accommodate. And I can, can make that case very well. Most people are light dependent, and we have provided reasonable accommodations for them by providing light bulbs and light on demand wherever they go, wherever they are, whatever they do, while at the same time for people who are blind, we don't get the same degree of access without pushing a lot harder. And people in wheelchairs, of course, have all sorts of physical issues as well, such as stairs and no ramps and other things like that. And I know that Ken's going to talk some about that from university days and my wife Karen face some of the same things. But anyway, we'll get to it all. Ken, I want to welcome you to unstoppable mindset. And I think your wife, Anna is visiting with us also, right, right? Thank you. Michael, so Anna, welcome as well. Thank you so Ken. Why don't we start if we could by you telling us sort of about the early Ken, growing up and all that from being a child, and tell us a little bit about you.   Ken Kunken ** 03:40 Okay, well, if you're going back to my childhood area, Yeah, it sure is. It's quite a while ago, but I was born in 1950 and that happened to be in the midst of the polio epidemic, and unfortunately, my mother contracted polio and died when I was less than one month old. So I have an older brother, Steve, who's two years older than me, and my father brother and I ended up moving in with my grandparents for a few years before my father remarried when I was four years old. A long shot. But what's your birth date? Right? My birth date is July 15, 1950 on   Michael Hingson ** 04:23 February 24 1950 So, okay, was was just kind of hoping there was the possibility, right? Anyway, go ahead.   Ken Kunken ** 04:30 So, um, during my father's second marriage, that's when my sister Merrill was born. She's 10 years younger than I am, but unfortunately, that was not a happy marriage, and it ended in a divorce. And when I was 18, my father married for the third time. So you know, growing up in a household with a number of individuals seemingly coming and going was a little different than most people's   Michael Hingson ** 04:57 households when they were growing up. How. Was that for you?   Ken Kunken ** 05:01 Well, you know, it was nice in the sense that I got involved with a lot of different family members in my extended family. I'm very close, growing up with my grandparents, with aunts, uncles, cousins, as well as my sister and brother. And you know, I had the opportunity to interact with a lot of different people. It was difficult during my father's second marriage, because it was not a happy marriage, and, you know, it worked out in everybody's best interest when that ended in divorce. But I look back at my childhood, and I just basically call it as a very happy childhood?   Michael Hingson ** 05:42 Oh, good. Well, so no real major traumas, certainly differences, but no real harrowing kinds of things that just threw you into a complete topsy turvy at least as far as you're concerned, right? Yeah. Well, then you decided to go to Cornell, as I recall, and I know Cornell has a, I think it's a master's program, but an advanced program in hospitality. So did they feed you well at Cornell?   Ken Kunken ** 06:13 Yes, they had a very good system and fed us very well. And they have a program in hotel management, right, which I was not involved in, but there was a lot of good food at Cornell when we were there.   Michael Hingson ** 06:28 Well, that's that's always important, you know, you got to have good food at UC Irvine. We were okay. Food wise. I was on the food committee for the dorms, actually, and the food was all right, but when they had steak night that they always made a big deal about the steak was usually pretty tough, and so we we had sometimes that the food wasn't great, but they had a great soft serve ice cream machine, so lot of people took advantage of that. But anyway, so when you were at Cornell, you played football,   Ken Kunken ** 07:01 right? I was on their lightweight football team. It's for people that were smaller than the heavyweight team. When I was playing, you had to weigh 154 pounds or less two days before the game. So most of the people had played on their high school teams was too small to play on the varsity college team, but it was a varsity sport. Most of the people were very good athletes and very fast, and it was very competitive sport.   Michael Hingson ** 07:35 So tell us about that and what happened.   Ken Kunken ** 07:38 Well, during my junior year, I was injured making a tackle on a kickoff in a game against Columbia University, and when I tackled the ball carrier, I broke my neck and damaged my spinal cord, and as a result, I'm a quadriplegic. I'm almost totally paralyzed from the shoulders down,   Michael Hingson ** 08:01 and so, what kind of effect? Well, that clearly that that was pretty bad news and so on. So what kind of effect did that have on you, and how did that shape what you did going forward?   Ken Kunken ** 08:15 Oh, it totally changed my perspective on everything about myself. I mean, growing up, my life seemed to center around sports. In high school, I played on the varsity football team. I wrestled on the varsity wrestling team. I played on four different intramural softball teams. I worked on the summer as a lifeguard. Everything in my life revolved around athletics and being physically active. Now, suddenly, I couldn't be physically active at all. In fact, I am totally sedentary, sitting in a wheelchair, and I need assistance with all my activities of daily living now.   Michael Hingson ** 08:54 So what did you do when the injury happened and so on? So how did you deal with all of that?   Ken Kunken ** 09:01 Well, it was a really difficult adjustment to make. I mean, suddenly I became dependent on everybody around me, because there was not one thing I could do for myself. So it was very difficult knowing that now not only was I dependent on others, but I had to be more outgoing to be able to have asked for help when I needed it, which was difficult for me, because I had always considered myself a bit of shy person, a bit of an introvert, and now I needed to be more vocal with respect to all of my needs. So I swear, go ahead. Well, I spent the next nine months and 20 days in various hospitals and rehabilitation centers, and it was really, really difficult getting used to my new physical condition.   Michael Hingson ** 09:52 But at the same time, you could have taken the position that you just hated yourself and you just wanted to I. Make life end and so on. And it doesn't sound like that was the approach that you took.   Ken Kunken ** 10:04 Mike, I was so fortunate that I had a very supportive family who were with me and helped me every step of the way. In fact, they basically assured me that they would act as my arms and legs to make sure I could still do everything I wanted to do in my life   Michael Hingson ** 10:22 doesn't get much better than that, having a real supportive village, if you will.   Ken Kunken ** 10:27 Right? I was so fortunate, and you know, I think that helped me be able to do many things in my life that most people thought would not be possible for someone in my condition, and I was able to do it because of the help I received from my family.   Michael Hingson ** 10:44 So what did you major in at Cornell? Let's say, before the injury.   Ken Kunken ** 10:50 I before my injury, I was majoring in industrial engineering, okay? And you know, after my injury, I went back to school and continued my studies in industrial engineering and actually obtained my degree, a Bachelor of Science in industrial engineering.   Michael Hingson ** 11:08 Now, what primarily is industrial engineering?   Ken Kunken ** 11:12 Well, you know, it's kind of a technical aspect of dealing with men, material, machines, and, you know, most likely working at a business where there are a lot of different people working there, where you would try and find out what the best way of people to operate, whether it be in a factory or just in a large business setting, when you're dealing with technical aspects of the job. But I never actually worked as an engineer, because, following my degree, based on the recommendation of one of my psychology professors, I stayed at Cornell and pursued a career in counseling. And I find that a lot more suitable to not only my physical condition, but what I really wanted to do. Because, following my injury, I knew that what I really wanted to do was to devote my life and career to helping others.   Michael Hingson ** 12:08 So you very well could have made the same switch and made the same choices, even if you hadn't undergone the accident,   Ken Kunken ** 12:17 absolutely and hopefully, I would have, because I found it a lot more enjoyable, and I believe it taught me a lot about dealing with people, and it made me feel very good about myself to know that I was still in a position, despite my disability, where I could help others.   Michael Hingson ** 12:40 So you stayed at Cornell and got that master's degree in counseling, which, which really gave you that opportunity. What did you do after that?   Ken Kunken ** 12:50 Well, to increase my counseling credentials, I then went to Columbia University, where I obtained my second degree. This one was also in counseling. That degree was in psychological counseling and rehabilitation, and I decided to look for a job in the rehabilitation counseling field. And now that I had two degrees from Cornell and one from Columbia, three prestigious Ivy League degrees, two master's degrees, I didn't think I'd have much difficulty securing employment, but to my dismay, no one would hire me. This was in the mid 70s, and everyone seemed to feel I was just too disabled to work.   Michael Hingson ** 13:32 Now, why did you go to Columbia to get your second degree, your masters in rehabilitation,   Ken Kunken ** 13:39 you know? And incidentally, it that was the school I actually was injured against during the football   Michael Hingson ** 13:44 I know that's why I asked the enemy, right?   Ken Kunken ** 13:47 Yeah, but I actually applied there for my doctorate, doctorate in counseling psychology. And initially I didn't get into that program, but they invited me to participate in their master's program, and said that they would reconsider my application when I finished that degree. Now, I thought that was a special letter that I got from them because of my injury, and I thought they just wanted to see me that I could do graduate work. As it turned out, virtually everybody that applied for that program got a similar letter, and when I first met with my advisor there at Columbia, he said, you know, if you didn't get in the first time, you're probably not going to get in even when you graduate. So since I had nothing else to do at that point, I enrolled in the master's program, and I completed my second master's degree. And you know, at the time, even my advisor was pessimistic about my work prospects, wow, just because of my ability, because of my disability, and despite. Fact that here they were training people to be rehabilitation counselors and encouraging people to go into that field, they felt that due to my disability, I would still have a very difficult time gaining employment,   Michael Hingson ** 15:14 which is as ironic as it gets,   Ken Kunken ** 15:17 absolutely, absolutely and I was just very fortunate that there was a facility on Long Island called abilities Incorporated, which was part of what was then called the Human Resources Center. Is now called the Viscardi Center, after its founder, Dr Henry Viscardi, Jr, and they hired me to work as a vocational rehabilitation counselor for other individuals who had severe disabilities.   Michael Hingson ** 15:46 I'm a little bit familiar with the buscardi Center, and have found them to be very open minded in the way they operate.   Ken Kunken ** 15:54 They were terrific, absolutely terrific. And I was so fortunate to get involved with them, to be hired, to work for them, and, you know, to be associated with all the fine work they were doing it on behalf of helping other individuals with disabilities.   Michael Hingson ** 16:13 So was it primarily paraplegics and quadriplegics and so on, or did they do blind people and other disabilities as well.   Ken Kunken ** 16:21 They did a lot of different disabilities, but they did not work with people that were visually impaired. For that in New York state, there was a special agency called the commission for the visually handicapped that helped people with visual impairments, but we dealt with all different types of disabilities, whether people were hearing impaired or had not just spinal cord injuries, but other disabilities, either from birth or disabilities that they developed through diseases. And as it turned out, I was probably one of the most severely disabled of the people that I dealt with.   Michael Hingson ** 17:02 Well, but you were also, by any definition, a good role model.   Ken Kunken ** 17:06 Well, I was fortunate that I was able to help a lot of different people, and I felt that when they looked at me and saw that I was able to work despite my disability, I know it encouraged them to do their best to go out and get a job themselves.   Michael Hingson ** 17:24 And of course, it really ultimately comes down to attitude. And for you, having a positive attitude had to really help a great deal.   Ken Kunken ** 17:34 I think it made all the difference in the world. And I was very fortunate that it was my family that instilled that positive attitude in me, and they gave me so much help that after a while, I thought I'd be letting them down if I didn't do everything I could do to make something out of my life.   Michael Hingson ** 17:53 So what did you do? Well, not only   Ken Kunken ** 17:57 did I go back to school and complete my education, but I went to work and, you know, got up early every day, and with the aid of a personal care attendant, I was able to go to work and function as a vocational counselor and help others in trying to achieve their goals.   Michael Hingson ** 18:17 Now, were you going to school while you were doing some of this?   Ken Kunken ** 18:20 No, I finished my second okay, and now was able to work full time.   Michael Hingson ** 18:27 Okay, so you did that, and how long did you work there?   Ken Kunken ** 18:32 Well, I worked there for a little over two years, and you know, my duties and responsibilities kept expanding while I was there, and one of my duties was to speak at conferences before groups and organizations concerning affirmative action and non discrimination for people with disabilities. And often after my talks, I would be asked questions, and while I would do my best to respond appropriately, I was always careful to caution the question is that they should really consult with a lawyer about their concerns. And I guess it didn't take long before I started to think, you know, there's no reason why I couldn't become that lawyer. So after a little over two years, I decided to leave the job, and I went to Hofstra University School of Law.   Michael Hingson ** 19:20 So now what? What year was this?   Ken Kunken ** 19:24 I left the job. I started the job in 77 I left in 79 when I started law school.   Michael Hingson ** 19:32 Okay, so you went to Hofstra,   Ken Kunken ** 19:35 right? And while I was at Hofstra through my brother's suggestion. My brother was working as a public defender at the time, he suggested I do an internship at the district attorney's office. So after my second year of law school, I did an internship there during the summer, and I found a new way. I could help people and serve the community as a whole, and I really enjoyed that work. So when I was in my third year of law school, I applied for a full time position with the district attorney's office, and I was very fortunate that the district attorney was a very progressive, self confident individual who based his hiring decision on my abilities rather than my disability.   Michael Hingson ** 20:27 Wow, that had to be, especially back then, a fairly, as you said, progressive, but an amazing thing to do, because even today, there are so many times that we get challenges and too many things thrown in our way, but you had someone who really thought enough of you and obviously decided that your abilities were such on the job that you could do   Ken Kunken ** 20:51 it. I was very fortunate to have come in contact with the district attorney at the time. His name was Dennis Dillon, and he seemed to know that when I'd go to court, a jury was not going to base its verdict on my inability to walk, but rather on my skill and competence as an attorney. And thanks to the training and guidance I received in the office, I became a very confident and competent, skilled trial attorney   Michael Hingson ** 21:22 well, and it had to be the way you projected yourself that would convince a jury to decide cases in the right way. So again, kudos to you.   Ken Kunken ** 21:33 Thank you. Well, I certainly did my best to do that, and at the time that I applied for this job, I didn't know of any quadriplegics that were trial attorneys. May have been some, but I didn't know of any. Certainly there were none on Long Island, and certainly no assistant district attorneys at the time that I knew of who were quadriplegics.   Michael Hingson ** 21:59 Now, of course, the question that comes to mind is, so was the office accessible?   Ken Kunken ** 22:05 No question. And you know, let me just go further by telling you that my first day in court, I couldn't even fit through the swinging doorways in the courtroom. They were too narrow to let me get through to get to the prosecutor's table, because my electric wheelchair was too wide.   Michael Hingson ** 22:24 What did you do? Or what happened?   Ken Kunken ** 22:27 Well, eventually they had to take off the swinging doorways and the screws and bolts that kept them in place, but usually I had to go very roundabout on a long way to get to the back of each courtroom and go through the back, which was really difficult. And one of my assignments happened to be to our traffic court Bureau, which was in a neighboring building on the second floor, and unfortunately, there the elevator was broken. So after three days, I was actually received my first promotion, because they didn't know when it would be fixed. But eventually I was able to get into court, and I did a lot of litigation while I was   Michael Hingson ** 23:10 there. How did judges react to all of this?   Ken Kunken ** 23:15 You know, it was very new to them as well. And you know, there are times when you needed to approach the bench and talk very quietly, you know, to so the jury wouldn't hear you, and it was very difficult, because benches are elevated, yeah. And I had difficulty approaching the bench or even turning my head side enough to look up at the judges and then for them to hear me. And sometimes they would have to get off the bench, and, you know, meet me on the side of the courtroom to have conferences and but for the most part, I thought they were very supportive. I thought they appreciated the hard work that I was doing, and I think they tried to be accommodating when they could.   Michael Hingson ** 23:58 Did you ever encounter any that just were totally intolerant of all of it,   Ken Kunken ** 24:02 sure, you know, many of them were very impatient. Some of them had difficulty hearing and when I was trying to look up and talk to them without the jury hearing, some of them had trouble hearing me because, you know, they were much higher up than I was in my wheelchair. So it was very challenging.   Michael Hingson ** 24:23 I was involved in a lawsuit against an airline because they wouldn't allow me and my guide dog to sit where we wanted to sit on the airplane, which was in direct violation of even the rules of the airline. And when it went to court, the judge who was assigned it was a federal judge, and he was like 80, and he just couldn't hear anything at all. It was, it was really too bad. And of course, my and my wife was was with me, and of course, in her chair, so she wasn't sitting in a regular row. And he even grilled her, what are you doing? Why aren't you sitting in a row? And she said, I'm in a wheelchair. Oh, yeah, it's amazing that hopefully we are we have progressed a little bit from a lot of that the last thing. So, yeah, the lawsuit was 1985 so it was a long time ago, and hopefully we have progressed some. But still, there are way too many people who don't get it, and who don't understand nearly as much as they should, and don't internalize that maybe we're not all the same, and we can't necessarily do everything exactly the same every single time,   Ken Kunken ** 25:35 right? And you know, I had the added misfortune of having my injury 20 years before the Americans with Disabilities Act was passed, and that made an enormous difference for not just people in wheelchairs, but people with all different types of disabilities.   Michael Hingson ** 25:53 So how did you, in general, learn to deal with people's perceptions of you, rather than the reality? Well, that is a lot. Yeah, there are lots of perceptions, right?   Ken Kunken ** 26:07 You know, many people think that because you have a physical disability, that you must also have an intellectual disability. And people would often come into my room and wherever I was, whether it was when I was first in the hospital or later at the office and speak to the person next to me and ask them questions about me, as if I couldn't speak for myself, yeah, even as if I wasn't even there. And it took a while for me to be more outgoing and convince people that, yes, they can deal with me. You know, I can still talk and think. And I think whenever a jury came into the courtroom for the first time, I think they were very surprised to see the prosecutor as somebody with a disability who was sitting in an electric wheelchair.   Michael Hingson ** 26:56 I know once we went to a restaurant, and of course, having a family with two people in two different disabilities, went to this restaurant, and we were waiting to be seated, and finally, Karen said the hostess is just staring at us. She doesn't know who to talk to, because I'm not making eye contact, necessarily. And Karen, sitting in her chair is way lower. And so Karen just said to me, Well, this lady doesn't know who to talk to. So I said, Well, maybe we can get her to just ask us what what we want and what help we need. Are carrying on the conversation. Got this, this nice lady to recognize. Oh, you know, I can talk with them. And so she said, Well, how can I help you? And we both kind of said we'd like to sit and have breakfast. Oh, okay, and it went well from there. But it is, it is a challenge, and people have crazy perceptions, I know, going down the stairs at the World Trade Center on September 11, when I encountered the firefighters coming up for a while, they blocked me from going because they decided that I needed help, and they would, they would ask me questions, like, we're going to help you. Is that okay? And I said, No, it's not. But they always talked loud, because if you're blind, you obviously can't hear either, right? And it was difficult to get them to deal with all of that. And finally, I had to just say, Look, I got my friend David over here, who can see we're working together. We're fine, and they let us go because I had a sighted person with me, not that I had the ability to go downstairs, even though I had to help keep David focused sometimes, and also, there's no magic for a blind person to go downstairs. You know, you go down the stairs, you hold the rail, you turn left there, in this case, and you go down the next batch of stairs. But people don't recognize that. Maybe there are techniques that we use to deal with the same things that they deal with, only in a different way.   Ken Kunken ** 29:03 Absolutely, and that applies to work as well. I mean, people assume that if you can't do a job the way most people seem to do it, who don't have a disability, they automatically assume you're not going to be able to function at all at the job. Yeah, and a lot of times, it takes a lot of convincing to show people that there are other ways of approaching a problem and handling a work situation.   Michael Hingson ** 29:27 One of the common things that we as blind people face, and it happens in schools and so on, is, Oh, you don't need to learn braille that's outmoded. You can listen to books that are computer generated or recorded and so on. And the reality is, no we need to learn braille for the same reason the sighted people learn to read print, and that is, it's all about learning to spell. It's learning about sentence structure and so on, and it's learning about having better ways to be able to truly enter. Interact with the text as I tell people, I don't care what anyone says, you will not learn physics as well from recordings as you can by truly having access to everything in a braille book, because you can refer back easier, and they've done some improvements in recording, but it's still not the same as what you get when you do Braille, which is the same thing for you reading print, or any other sighted person reading print. You read that print because there are various reasons why you need to do that, as opposed to learning how to just listen to books recorded anyway,   Ken Kunken ** 30:36 right? Well, I had the added misfortune of being injured well before they had laptop   Michael Hingson ** 30:41 computers. Yeah, me too. Well, I yeah, not. I wasn't injured, but yeah,   Ken Kunken ** 30:46 right. So trying to do my schoolwork or later work at a job, you know, it posed even more challenges. Now, of course, having ebooks and being able to use a computer, it's made a big difference, not just for me, but for many individuals.   Michael Hingson ** 31:04 Sure, do you use like programs like Dragon Naturally Speaking to interact with the computer?   Ken Kunken ** 31:10 You know, I tried that, and I had a lot of difficulty with it. I know you need to train it. And when I first tried it, which was in its infancy, it just wasn't responding well to my voice, so I don't use that. I've been fortunate with that with advancements in wheelchairs, my wheelchair now has a Bluetooth device connected to my joystick, and I could actually move my left arm a little bit where I could work the joystick and move the mouse on my computer, moving my joystick. You   Michael Hingson ** 31:45 really might want to look into dragon again. It is just so incredibly different than it was years ago. I remember when Dragon Dictate first came out, and all of the challenges of it, but they have done so much work in developing the language models that it's it's a whole lot better than it used to be, and, yeah, you have to train it. But training isn't all that hard nowadays, even by comparison to what it was, and it gives you a lot of flexibility. And I am absolutely certain it would recognize your voice without any difficulty?   Ken Kunken ** 32:22 Well, it's good to hear that they've made those advancements,   Michael Hingson ** 32:26 and it's not nearly as expensive as it used to be, either. Well, that's good   Ken Kunken ** 32:30 to hear. I know when I first tried it, it was incredibly frustrating, yeah, because it wasn't responding well to my voice, and   Michael Hingson ** 32:38 it was like $1,500 as I recall, it was pretty expensive right now, it's maybe two or $300 and there's also a legal version of it and other things like that. Yeah, you really ought to try it. You might find it makes a big difference. It's worth exploring Anyway, okay, but be that as it may, so you you dealt with people's perceptions, and how did you, as you continue to encounter how people behave towards you, how did you keep from allowing that to embitter you or driving you crazy?   Ken Kunken ** 33:15 Well, you know, certainly at work, I needed to go in a jacket and tie, and I found that when you're wearing a jacket and tie, many people treated you differently than when you're just wearing street clothes. So I think that certainly helped that work. But I later became a supervisor in the district attorney's office, and people saw that, you know, not only could they talk with me on an intellectual level, but they saw I was supervising other assistant district attorneys, and I think that convinced a lot of people pretty quickly that I knew what I was doing and that they should treat me no different than they would any other lawyer, Assistant District Attorney.   Michael Hingson ** 33:59 Yeah, well, and it is projecting that confidence in a in a positive way that does make such a big difference,   Ken Kunken ** 34:08 absolutely. And I think when people saw me at work, one of the things that I appreciated was I never even needed to mention again that somebody with a disability could work, and not just at an entry level position, that a very responsible position. I was convinced them, just by showing them, without ever having to mention that somebody with a disability could do this kind of work.   Michael Hingson ** 34:35 I never bring it up unless it comes up, and a lot of times, especially when talking on the phone and so on, it never comes up. I've had times when people eventually met me, and of course, were themselves, somewhat amazed. I'm a blind person and all that I said, nothing's changed here, folks. The reality is that the same guy I was when you were just talking to me on the phone. So let's move forward. Word. And mostly people got it and and dealt with it very well.   Ken Kunken ** 35:08 Well, I used to have a lot of people, when they meet me for the first time, were very surprised to see that I was in a wheelchair. I never would say, Boy, you didn't sound like you were disabled. Yeah, right. And I think they were very surprised when they met me.   Michael Hingson ** 35:23 I've had some people who've said that to me, Well, you didn't sound blind on the telephone. And so depending on how snarky I feel or not, I might say, Well, what does a blind person sound like? And that generally tends to stop them, because the reality is, what does a blind person sound like? It doesn't mean anything at all, and it's really their attitudes that need to change. And I know as a keynote speaker for the last 23 years, just by doing the things that I do, and talking and communicating with people, it is also all about helping to change attitudes, which is a lot of fun.   Ken Kunken ** 36:03 You know, Michael, when I first went back to college, I was approached by a student on campus, and when he asked if I was Ken kunken, and I responded that I was, he asked, aren't you supposed to be in the hospital? Now, you know, I was very tempted to say yes, but I escaped. Please don't tell anyone. But you know, it even took a while to just show people, somebody with a disability does not need to be permanently in a rehab facility or a hospital or staying at home with their families, that there's an awful lot somebody could do and to be seen out in public and show people that you can work, you can go to school, you can do basically what everybody else does once you're given the opportunity.   Michael Hingson ** 36:55 Of course, being spiteful, my response would have been, well, yeah, I should still be in the hospital doing brain surgery, but I decided that I didn't want to be a doctor because I didn't have any patients, so I decided to take a different career, right? Oh, people, yeah, what do you do? And we all face it, but the reality is, and I believe very firmly and have have thought this way for a long time, that like it or not, we're teachers, and we do need to teach people, and we need to take that role on, and it can be difficult sometimes, because you can lose patience, depending on what kind of questions people ask and so on. But the reality is, we are teachers, and our job is to teach, and we can make that a very fun thing to do as we move forward, too.   Ken Kunken ** 37:44 You know, Michael, I found most people really want to be helpful. Yeah, a lot of times they don't know how to be helpful or how to go about it, or what to say or what to do, but most people are really good people that want to help. And you know, the more they come in contact with somebody with a disability, the more comfortable they will feel   Michael Hingson ** 38:04 right, and they'll learn to ask if you want help, and they won't make the assumption, which is, of course, the whole point.   Ken Kunken ** 38:14 You know, Michael, when you leave the job the district attorney's office, you would go through what they call an exit interview, where they would ask you what you thought was the best part of the job, what you thought could be improved. And I'm so happy and proud to say that I was told that a number of assistant district attorneys said that one of the best parts of their job was meeting and getting to know and working with me. And the reason why I wanted to highlight that was I know they weren't talking about me being Ken kunken, but me being somebody with a disability. Because unless they had a close relative with a disability, people rarely came in daily contact with somebody with a disability, and for them, it was often a revelation that they found helped motivate and inspire them to work harder in their job, and they were very appreciative of that,   Michael Hingson ** 39:12 but they also learned that the disability wasn't what defined you. What defined you was you and your personality and what you did not necessarily exactly how you   Ken Kunken ** 39:24 did it, absolutely. And I think it was also a revelation that working with me did not involve additional work for them, right? I was able to carry my own weight, and often was more productive than many of the people I was working with. Right?   Michael Hingson ** 39:42 Well, and I think that's a very crucial point about the whole thing. When you became a lawyer, did that change your view of yourself? I mean, I know it was a kind of an evolution that got you to being a lawyer. But how did becoming a lawyer and when go. Answer, and getting the law degree and then working in a law office. How did that change your perceptions and your attitudes and outlook?   Ken Kunken ** 40:06 You know, it really changed it a great deal, because I had people look at me with a very different eye when they were looking at me. You know, I enjoyed my work as a vocational rehabilitation counselor very much. And I encourage people to do that work. But I felt that there were people that looked at me and thought, you know, he has a disability. Maybe he could only work with other people had disabilities. And I was very proud of the fact that when I became a lawyer, I was working with very few people that had disabilities. Most of them were able bodied. And I wanted to show people that you're not limited in any way with who you're going to work with and what you could do. And I think it's so important for people to keep their perceptions high, their expectations high when they're dealing with individuals, because just because somebody has a disability does not mean they cannot perform and do as much as virtually anybody else on the job   Michael Hingson ** 41:14 well, and you clearly continue to have high expectations of and for you, but also I would suspect that the result was you had high expectations for those around you as well. You helped them shape what they did, and by virtue of the way you functioned, you helped them become better people as well.   Ken Kunken ** 41:38 Well, I certainly tried to and from the feedback that I've gotten from many of the people I worked with, that seemed to be the case, and I'm very proud of that. In fact, I might add Michael that two years ago, the district attorney, now her name is Ann Donnelly, actually started an award in the district attorney's office that's given out annually that they named the Kenneth J kunken award. They named it for me because they wanted to recognize and honor the outstanding Assistant District Attorney each year who displayed the work ethic and the loyalty and devotion to the office as well the person in the wheelchair, right? And I'm very proud of that,   Michael Hingson ** 42:25 but I will bet, and I'm not trying to mitigate it, but I will bet that mostly that award came about because of the things that you did and your work ethic, and that the wheelchair aspect of it was really somewhat second nature. And far down the list,   Ken Kunken ** 42:41 I'm very proud of the fact that that seems to be the case and and one of the aspects of that award was they talked about the effect that I had on my colleagues, and the beneficial effect that that was Yeah,   Michael Hingson ** 42:56 because the reality is, it ultimately comes down to who you are and what you do and and I'm not, and again, I'm not mitigating being in a wheelchair or having any kind of disability, but I really, truly believe ultimately the disability isn't what is not what defines us, it's how we are and what we do and how we behave in society that really will be what helps us make a mark on whatever we're involved with,   Ken Kunken ** 43:28 right? And I think for some, as I say, it was a revelation to see that somebody with a disability had the same needs, wants and desires as everybody else. We were certainly no different with respect to that right.   Michael Hingson ** 43:43 So how long did you work as a lawyer and in the district attorney's office?   Ken Kunken ** 43:49 Well, I worked there full time for more than 33 years, and then I worked there in a part time capacity for an additional eight years. So all told, more than 40 years I worked there, and in fact, I'm one of the longest serving Nassau County assistant district attorneys that they've ever had.   Michael Hingson ** 44:09 Now, why did you go back to part time after 33 years?   Ken Kunken ** 44:15 Well, there are a number of reasons. You know, I I thought that due to some health issues, I wanted to play it safe and make sure that I locked in my pension, because I thought there would be a bigger payout if I retired while I was still working than if I died while I was working on the job. As it turned out, my health issue seemed to resolve itself, but I decided that, you know, retiring, when I did, gave me some more time to spend at home with my family, and I really appreciated being able to do that.   Michael Hingson ** 44:53 That's a very admirable thing. Can't complain about that. So what keeps you going?   Ken Kunken ** 45:00 What keeps me going now is my family. Just so your listeners know, I'm married to the wonderful woman that's actually sitting to my right right now. My name is Anna, and we're actually the parents of triplet sons. We have three incredible boys, Joseph, James and Timothy. They're now 20 years old, and they're currently sophomores at three separate colleges in upstate New York, and they're the light of my life. I couldn't be more proud. And they're what keeps me going these days.   Michael Hingson ** 45:33 What colleges?   Ken Kunken ** 45:36 Well, James is going to the State University of New York at Morrisville, where he's studying renewable energy. Timothy is pursuing a dual major at the SI Newhouse School of Communications in the Maxwell School of Public Policy at Syracuse University. And my son Joseph is actually attending my alma mater, Cornell University, where he's majoring in mechanical engineering.   Michael Hingson ** 46:06 And do they all go watch football games on the weekend? I mean, given the fact that least a couple of those are at schools with good football   Ken Kunken ** 46:13 teams, right? But you know what? They never wanted anything to do with football. But they are all physically active, in great shape, and in fact, all of them have pursued the martial arts, and all three of them are second degree black belts in Taekwondo. And they've all even worked as instructors in the Taekwondo studio here in Long Island.   Michael Hingson ** 46:35 So dad has to be careful, though they'll take you out, huh?   Ken Kunken ** 46:39 You bet. In fact, I've got my own three personal bodyguards when   Michael Hingson ** 46:43 I got right, you can't do better than that. And and Anna, which I'll bet is more formidable than all of them   Ken Kunken ** 46:53 on, is incredible. I mean, she is just a force that is unstoppable. She's incredible.   Michael Hingson ** 47:01 Well, that's cool all the way around, and it's, it's great that you, you have a good neighborhood around you to support you, and I think we all need that. That's that's pretty important to to deal with. So with your job and all that, now that you are retired, I don't know whether you have much stress in your life, but how do you deal with stress? And how does stress affect you and or does it make any difference with a disability?   Ken Kunken ** 47:30 It sure does. It's an interesting question, because before my injury, one of the ways I would deal with stress would be out of the football field, yeah, you know, being physically active, running into an individual, you know, to tackle or block, that was a great way to relieve some of my stress. Once I had my injury, I no longer had that outlet, so I had to find different ways of dealing with it. One of my ways was, you know, trying to sit outside and sit in the garden or by water and, you know, just enjoy nature and try and relax and clear my mind. But now my best stress relievers are my three children. I'm spending time with them, watching all that they're doing. I find that the best way of me to be able to relax and relieve any anxieties that I have?   Michael Hingson ** 48:23 Well, I think there's a lot of value in doing things that keep you calm and focused. I think that is the best way to deal with stress. All too often, we don't think or be introspective about ourselves and our lives, and we don't really step back and get rid of that stress mentally, and that's where it really all comes from. I mean, I know people have physical manifestations of stress and so on, but I would submit that typically, stress is so much more an emotional thing because we haven't learned how to deal with it, and you clearly have   Ken Kunken ** 49:02 it took a while, but yeah, now I have my family to help every step of the way, and that includes relieving the stress that I've under.   Michael Hingson ** 49:10 Yeah, and stress is important to get rid of and not have around. It will help you live a whole lot longer not to have stress I just went through a week ago and op was, you know, an operation to change a heart valve. And people keep asking me, well, Weren't you worried? Weren't you stressed over that? And my answer was, No, I had no control over it really happening to my knowledge, I don't think that I've been a very poor eater, and all of my arteries and everything were good. And so no, I wasn't stressed, even when I first learned that there was an issue and wasn't an emergency room for over 24 hours, mostly sitting around, I chose not to be stressed, and it was a choice. And so I just listened to things around me and became quite entertained at some of the people. People who were in the emergency room with me, but being stressed wasn't going to do anything to help the process at all. So I refuse to get stressed.   Ken Kunken ** 50:09 That's great. And you know, I think this finally retiring has helped me deal with stress as well, because working as an assistant district attorney, there can be a lot of stressful situations in the office, and it's, it's nice to finally be retired and be able to enjoy all of my activities outside of the office.   Michael Hingson ** 50:33 What would you say is probably the most stressful thing that you had to endure as an attorney? You were, I mean, you did this for 40 years, or almost 40 years? So what? Well, actually, yeah, for 40 years. So what would you say is the most stressful thing that you ever had to deal with?   Ken Kunken ** 50:50 Well, I had to rely on, you know, my memory, because it was difficult for me even turning pages of a book or pulling, you know, pieces of paper out of a file, and there was a lot of paperwork that you get to be familiar with, whether they be grand jury testimony or prior witness statements. And I had to rely a lot of my memory and through the help of student interns or paralegals or secretaries, and it was very difficult. And I might add, you know, just to give you one anecdote, one day after I had convicted a defendant of, you know, felony, you know, he was a person with a lot of prior involvement with the criminal justice system, and I was about to go down for his sentencing, he jumped in the elevator with me, and now we're alone in the elevator riding down, and here I am with this person that I convicted of a serious case, and I'm about to recommend that he go to an upstate prison. And he approaches me and says, I have a proposition for you. If you don't send me to jail, I'll agree to work as your personal care attendant for a year, which really struck me as odd. I mean, he must have thought that working for me for a year would be the equivalent of going to prison for a few years. But fortunately, the elevator door opened and I politely turned down his request and went to court, and he was sentenced to two to four years in an upstate prison.   Michael Hingson ** 52:28 Still was creative,   52:30 right?   Michael Hingson ** 52:33 So in all of your life and all the things you've done, what are you most proud   Ken Kunken ** 52:36 of, well, but definitely most proud of my family life? I mean, as I indicated, I'm married now, married for more than 21 years now, my three boys are sophomores in college and doing absolutely great, and make me proud every single day. But I'm proud of the fact that I was able to go back to school, complete my education and work at a job and earn a living where I was able to support myself and able to purchase a house and live now with my wife and children and lead as just about as normal a life as any other family would lead.   Michael Hingson ** 53:18 Now being married to Ana is that your first marriage? It sure is. So there we go. Well, I hear you and but you guys met late, and I'm going to step out on a limb and say it proves something that I've always felt, which is, you'll get married when the right person comes along, especially if you're mature enough to recognize it,   Ken Kunken ** 53:41 you're right. And I was very fortunate that the right person came along in my life, and we have a very happy marriage that I cannot picture life without him right now,   Michael Hingson ** 53:56 my wife and I got married when I was 32 she was 33 but we knew what we wanted in a partner, and when we first met each other, it just sort of clicked right from the beginning. We met in January of 1982 and in July, I asked her to marry me, and we got married in November of 1982 and so we were married for 40 years before she passed. And you know, there are always challenges, but, but you deal with it. So it must have been really an interesting time and an interesting life, suddenly discovering you have three boy triplets.   Ken Kunken ** 54:31 You know, it really was well, you know, when I decided to get married, she told me that she wanted to have my baby, and not just any baby my baby, she said she wanted to see a little pumpkin running around our home. And this really seemed impossible at the time. I had been paralyzed for more than 30 years, and I was already in my 50s, but we looked into various options, including in vitro fertilization and. And we're very excited, excited to learn we could still, I could still father a child. So we pursued it. And you know, through good fortune, good luck, and I guess somebody smiling on us from above, Anna became pregnant with triplets, and I couldn't be happier to have these three wonderful boys in my life.   Michael Hingson ** 55:21 So did becoming a father change you? Or how did you evolve? When that all happened,   Ken Kunken ** 55:26 it sure did. I mean, you know, it went from me being number one in honors life to suddenly being number four after all, three boys got the attention they needed, but it was wonderful for me to be able to help shape their lives and guide them so that they would develop the right character and values and learn the importance of helping others throughout their lives, which they do, and It's I think it's made me a better person, being able to help and guide them. That's cool.   Michael Hingson ** 56:07 Well, the the other thing I would ask is, if you had a chance to go back and talk to a younger Ken, what would you say? What would you teach them so that they would maybe make mistakes that you made?   Ken Kunken ** 56:18 Well, I'd say there's an awful lot you could still do in life, even without your physical movement, and sometimes it takes a lot of patience and a lot of self reflection, but to realize there's an awful lot you can do and that they need to keep their expectations high for themselves as well as for others, and to realize that just because something has not been done before doesn't mean they cannot do it now. They've got to find different ways of approaching problems and handling it and developing some self confidence in themselves and their ability to deal with difficult situations.   Michael Hingson ** 57:03 How did the Americans with Disabilities Act improve all that you did and make your life, especially on the job, better?   Ken Kunken ** 57:12 Well, it, you know, made facilities so much more accessible. When I first went back to college, there was not one ramp or curb cut on the entire campus. On my first day back in school, I had to be either pulled up or bounced down close to 100 steps just to attend my classes, and as I indicated, in the DAs office, I couldn't even fit through the swinging doorways to get in the courtroom. So it made it tremendously easier to not have to deal with all the physical challenges, but it also made it better for dealing with other people and their attitudes about dealing with people with disabilities, because thanks to the Americans with Disabilities Act, you see more people with disabilities out in public. So people are more used to seeing, dealing, interacting with people, and seeing what they can do and that they're just like everybody else. And as a result, people's attitudes have been changing, and I think that's helped me as well, in many different ways.   Michael Hingson ** 58:20 Cool, well, you have written a book about all of this. Tell me about the book.   Ken Kunken ** 58:27 Okay, I actually started writing a book when I was still in the rehab facility. Not long after I was hurt, a friend of my aunt Lorraine's by the name of Albert meglan visited me in the hospital and thought that one it may help me deal with my depression by talking about what I was going through, but also inform other individuals what a spinal cord injury was like and what's involved with rehabilitation. So he used to visit me in the rehab facility one day a week for a number of weeks for me to start writing a book about my experiences. And then when I went back to school, I started working on it on my own, but I would pick it up and stop and start and stop again over the course of 50 years. And then once I retired, I had more time to sit down with my wife, and I would dictate to her, and she would type it on her laptop computer until we finally finished my memoir, which is called I dream of things that never were, the Ken kunken story, and it's published by a company called 12 tables Press, and they could learn more about my book by going on my website, which is kenkunkin.com and I might add that where I got the title of my book was six months after my injury. I was asked to testify before a United States Health subcommittee chaired by Senate. Senator Edward Kennedy. And eight days after my testimony, Senator Kennedy sent me a glass paperweight in the mail that had an inscription on it that the senator said his late brother Robert Kennedy liked very much. And the inscription read, some men see things as they are and say, Why I dream of things that never were. And say, why not? And that's where I got the title of my book. I dream of things that never were.   Michael Hingson ** 1:00:28 Yeah, that's cool. And where can people get the book?   Ken Kunken ** 1:00:35 Well, it's available on Amazon. It's also available at the Cornell bookstore, and if they go on my website, Ken kunken.com spellkin For me, please. It's K U N, as in Nancy. K e n that tells of a number of ways that they could purchase the book, both the hardcover book, it's also available as a Kindle version as an e book, and just recently, we put it out as an audio book as well. And they could learn all about it by going to the website, but certainly it's available on Amazon. If they wanted to order in bulk, they could contact my publisher directly, and he could help them fulfill that type of order. Cool.   Michael Hingson ** 1:01:22 That is great. So now the real question is, are there any more books in Ken to come out?   Ken Kunken ** 1:01:28 Well, this book took me 50 years to I know you got to go a little bit faster. So no, I think I wrote down everything that I wanted to convey to people in that book, and now I'm actively just promoting the book like you. I've spoken at a number of different events as a motivational speaker, and you know, the book has given me a way to get m

Today Ashley Rudolph is an executive coach working with high-achieving and executives who are at a “crossroad” as they look GREAT on paper, but tend to exhibit fears and have other problems that effect their confidence and performance. Ashley was not always a coach and, in fact, did not view herself as a coach during most of her career. She grew up in the Bronx in New York City. She attributes her high confidence level to the high bar her parents set for her as well as to the environment where she grew up.   After high school Ashley enrolled in Babson College where she quickly had to learn much about business and working as a team. She will tell us that story. After graduation she secured a job, but was layed off and then went back to Babson to secure her Master's degree.   Ashley began working and quickly rose through the corporate ranks of tech companies. She tells us how, while not really tech savy at first, she pushed herself to learn what she needed to know to work as part of a team and then eventually to lead high tech teams.   In 2023 her high tech employment world took a change which she will describe. Bottom line is that she was laid off from her vice presidential position and after pondering what to do she realized that she had actually been coaching her employees for some time and so she began hirering herself out as an executive coach. We will get the benefit of receiving a number of her insights on leadership, confidence building and how to become better mentally with anything life throughs at us. What Ashley says during our episode time makes a great deal of sense and I believe you will gain a lot from what she has to say. You can reach out to Ashley through the contact information in the show notes for this Unstoppable Mindset episode.     About the Guest:   Ashley Rudolph is an executive coach for high-achieving leaders and executives at a crossroads—those who have built success on paper but are ready to step into something greater. Her work is grounded in a bold belief: true transformation isn't about doing more—it's about leading differently.   A former tech executive, she scaled from IC to VP in just five years, leading $75M+ deals and teams of 250+ at high-growth companies. She knows what it takes to succeed in high-stakes environments—not just in execution, but in the deeper, often invisible work of leadership: making bold decisions, navigating uncertainty, and owning your impact.   Her signature methodology, The Three Dimensions of Transformation, helps leaders unlock their full potential by focusing on: mindset, strategy, and elite execution.   Whether guiding clients through reinvention, leadership evolution, or high-stakes career moves, Ashley helps them break free from outdated success metrics and create momentum that lasts. Her insights have been featured in Inc., U.S. News & World Report, The New York Post, Success Magazine, Apartment Therapy, and more. She also writes The Operator's Edge, a newsletter on the unseen shifts that drive real momentum in leadership and career growth. Because true leadership isn't about following a path. It's about defining your own. Ways to connect with Ashley:   My website which has details about me, my programs, and insights about high achievers in the workplace: www.workwithashleyr.com    My newsletter which gets published every single Monday morning with my expert advice for high achievers on how to succeed in the workplace. newsletter.workwithashleyr.com    My LinkedIn: https://www.linkedin.com/in/ashleyrudolph/   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hello, everyone, wherever you happen to be today, I am Michael Hingson, and you are listening to or watching or both, unstoppable mindset today, our guest is Ashley Rudolph, who is a coach, and I like something Ashley put in her bio that I thought was really interesting, and that is that Ashley's work is grounded in the belief that true transportation is not really about doing more, but rather it's doing things differently. And I want, I'm going to want to learn about that. I think that's fascinating, and I also think it is correct, but we will, we will definitely get to that and talk about that. Ashley approached me a little while ago and said, I'd like to explore coming on your content, your podcast. And I said, Well, sure, except I told her the same thing that I tell everyone who comes on the podcast, there is one hard and fast rule you got to follow, and that is, you got to have fun, or you can't come on the podcast, so you got to have fun. Ashley, just   Ashley Rudolph ** 02:26 reminding you, I'm ready. I am ready. I'm coming into the podcast today with all of my best jokes, all of my best tricks. Oh, good.   Speaker 1 ** 02:35 Well, we want to hear them all. Well, thank you for being here, and it's a pleasure to have you on unstoppable mindset.   Ashley Rudolph ** 02:42 Yes, thank you so much for having me. I was just really taken by your entire background story, and I took a risk and sent you a message. So thank you so much for having me on the podcast.   Speaker 1 ** 02:55 Well, I have always been of the opinion that everyone has stories to tell, and a lot of people just don't believe they do, but that's because they don't think about it. And so what I tell people who say that to me when we talk about them coming on the podcast, my job is to help bring out the stories. Now, you didn't say that, and I'm not surprised, but still, a lot of people say that. And the reality is, I believe everyone is more unstoppable than they think they are, and that they undersell themselves, they underrate what they are and what they can do,   Ashley Rudolph ** 03:28 yeah, and honestly, I 100% agree with you, and that's why, and maybe I'm jumping ahead a little bit, but you triggered a thought. That's why I spend every single one of my first coaching meetings with a client, having them talk me through either their professional history or their wins from the past year. And in those conversations, my feedback is also is always Hey, you're not giving yourself enough credit for the things that you're doing. Like, these are amazing stories, or like, repeating things back to them a little bit differently than they would have phrased it, but that's 100% accurate. We don't sell ourselves enough,   Speaker 1 ** 04:08 even to ourselves. We don't sell ourselves enough, especially to ourselves. Yeah, yeah, yeah. Well, tell me a little about kind of the early Ashley growing up and all that, and you know where you came from, and all that sort of stuff,   Ashley Rudolph ** 04:23 yeah. So I grew up in New York. I'm from the Bronx. Oh and yeah, yeah. So, so is my   Michael Hingson ** 04:30 mom   Ashley Rudolph ** 04:31 Aqua? Oh my gosh, I had no idea. So I grew up in the Bronx and grew up with my mom. My dad was around too, and, oh, it's interesting, and I'm sure this will make sense, but I grew up going to Catholic schools from first grade to senior year of high school, and something about me, it was like I was always a very self assured. Determined person, and that carried through all the way through my adulthood. And maybe that comes from me being a New Yorker. Maybe that comes from my mom being a an immigrant. She's from the Caribbean. She's from the Bahamas, and she had a very high bar for what success looked like I don't know where it comes from, but yeah, yeah. So that's a little bit about me growing up and kind of who I was   Speaker 1 ** 05:28 as a kid. So now, where are you living? Now?   Ashley Rudolph ** 05:32 I am in New York again, so I moved back to New York in 2020,   Speaker 1 ** 05:38 okay, wow, just in time for the pandemic. Lucky you?   Ashley Rudolph ** 05:43 Yeah, I actually moved back to New York on election day in 2020 so I missed the early pandemic. But yeah, yeah, yeah,   Speaker 1 ** 05:53 I was in New York speaking on March 5, and that night, I got back to the hotel, and my flight was supposed to go out at like, 415 in the afternoon, yeah. And I said, when I started hearing that they were talking about closing down the city, I think I better leave earlier. So I was on a 730 flight out the next day. Oh my gosh,   Ashley Rudolph ** 06:18 wow. So you just made it out and that yeah, and at the time, I was living in Boston, and I actually was went on a vacation with a friend, and we flew back the day before they shut down the airports in Boston. So   Speaker 1 ** 06:36 that was lucky. Yeah, did you live in Boston itself or a suburb?   Ashley Rudolph ** 06:42 Yeah, I lived in Boston for two years, I think, yeah, I lived in the city, yeah. I   Speaker 1 ** 06:50 lived in Winthrop for three years, and commuted across Boston to Cambridge every day,   Ashley Rudolph ** 06:55 yeah, oh, my god, yeah. So I worked in Cambridge and I lived in the West End, right above TD Garden.   Speaker 1 ** 07:03 Oh, okay, yeah, I hear that Durgan Park closed in, in near Faneuil Hall.   Ashley Rudolph ** 07:13 Oh, yeah, well, I have to admit, I didn't go there that much. Was living in Boston.   Speaker 1 ** 07:19 It was a fun place. It was a family style thing, and they had tables for four around the outer edges inside the restaurant. But you couldn't sit at one of those unless you had four people. And the serving staff was trained to be a little bit on the snotty side. And I went in fun. Oh, wait. Oh, absolutely. They made it fun. But I went in and the hostess, there were three of us, and my guide dog at the time, Holland, who was a wonderful, cute golden retriever, and she said, Oh, we're going to put you at one of the tables for four. And I said, Well, okay, we appreciate that. And Holland was under the table. This waitress comes up and she says, you're not supposed to be sitting here. This is a table for four, and there are only three of you. And I said, but they told us we could. No Nobody told you you could sit here. You got to go back over to the big tables. And I said, Look, we have a guide dog under the table, and he's really happy. And they told us we could be here because of the dog. And she's, I don't believe that at all. I'm, I'm gonna go check. I don't believe you. She goes away and she comes back a little bit later. No, you're not supposed to sit here. And I said, Look, lift up the tablecloth and look under the table. I'm not going to fall for that. Just do it. She finally did. And there's Holland staring out with these big brown eyes. And she just melted. She goes away and comes back. And one of the things about Durgan Park is they have big plates of prime rib. And she brought this plate of prime ribs somebody hadn't eaten at all, and she said, can I give this to the dog? And so, you know, normally, I would say no, but we were trying to make peace in our time, so I said, Oh, sure. And she and Holland had a great time. So it was fun.   Ashley Rudolph ** 08:59 Oh, and Holland got prime rib. Holland   Speaker 1 ** 09:03 got prime rib. What a treat. And so did and so did the rest of us, but, but we had to pay for ours. But I missed Durgin Park. It was a fun place to go, but I understand that it is closed, and I don't know whether it's oh, well, oh, that's unfortunate, but Quincy market's a wonderful place to go. It's not a lot of interesting things. So you, so you went through high school. So you went through high school in New York, went in in the Bronx tough neighborhood, and then what did you do? So   Ashley Rudolph ** 09:34 I then went to college. So I went to Babson College, which is, well, it's in Massachusetts, it's in Wellesley, and it's actually right next door to Wellesley College. Yeah, yeah. So I went there and I studied business, and that was basically where I learned how to be successful in the workplace, which is kind. Funny, because I found that over the years, a lot of people will say, you know, I went to college, but by the end of it, maybe I didn't know what my transferable skills were, or I studied something that isn't related to what I was doing or what I did as a professional, and I always felt the opposite, like in freshman year at Babson, they gave us $3,000 to, like, start a company as a as a students. So all of us just had to start this company. We had our business ideas. There was a CEO, a CMO, a CFO. We had like rules assigned. And that was my first experience of what a workplace could be like, although it was with 18 year olds, so maybe not totally reflective, but we had performance reviews, we had a head of HR, we had like, company meetings, so we were doing things within a framework, and they all kind of translated into the workplace, different players. So Babson basically kind of turned me into the business person that I am   Speaker 1 ** 11:09 today. Now, did each person get $3,000 and they started their own company?   Ashley Rudolph ** 11:14 Oh, no. So there were, there were maybe 30 of us, and we started a company with that with $3,000 Okay? Exactly with that investment, it was managed quite tightly. There's not a lot that you can do with $3,000 right? So you can probably guess that a lot of the businesses turned out to be the same. So there was always a T Shirt Company or a company the when the LIVESTRONG wristbands were popular, then we were like, oh, let's customize these wristbands. So yeah, yeah. The the company ideas basically ended up being the same, because there's not that much that you could do with that, yeah,   Speaker 1 ** 11:56 yeah, yeah. So much you can do unless you start making a bunch of money,   Ashley Rudolph ** 12:00 yeah, yeah, yeah. And in today's landscape, I guess there's more that you can do with digital products and stuff like that. But yeah, yeah, we, we had to do physical so we were pretty limited, yeah, well, that's   Speaker 1 ** 12:13 okay, but still, if the company is successful, and was it successful? Yeah,   Ashley Rudolph ** 12:19 we, did turn a profit, and then for all of the businesses that did turn a profit, you had to donate the profits to a local charity. So we did. We donated ours to a local organization. We threw an event in partnership with the organization. It was just, it was nice. So, yeah, oh,   Speaker 1 ** 12:43 cool. So, how, how long did the company last? Essentially, was it all four years?   Ashley Rudolph ** 12:50 It was the first   Speaker 2 ** 12:52 year, just the first year, okay, yeah, okay, yeah, that's still, that's pretty cool.   Ashley Rudolph ** 12:58 Yeah, it is. I have to say that I learned a lot,   Speaker 1 ** 13:02 yeah, well, you're you're kind of forced to or you don't succeed. So I was going to ask you why you felt that you learned how to be successful. But now it's pretty clear, yeah, yeah, yeah.   Ashley Rudolph ** 13:13 So we started there in freshman year, and then sophomore, junior and senior year was kind of more of a deep dive on specific skills. So that you take our accounting classes, finance marketing, if you were into retail, there was like a retail management class at the core classes. So we had, you know, liberal arts courses, so art history, yeah, philosophy, things like that. But yeah, everything was mostly centered around business and cool, yeah, yeah. Well, that's   Speaker 1 ** 13:47 pretty exciting. Did you did you go do any graduate work anywhere?   Ashley Rudolph ** 13:52 It's funny, yes, I did. So I graduated from Babson, and my first job was in a creative agency, and I was doing media buying, and at the time it was 2008 and we were buying ads in school newspapers, which was dying like it was pretty much On on its last leg, and I just had this thought when I was doing it, and that I wasn't inspired by the work, because it wasn't growing, it was going away. And it was clear, yeah, and that. And actually my first job, I got laid off because it was a dying industry, and the team needed to be smaller, and at that point, it's my first job. So it was very devastating to me. I had never gone through anything like that before. So then I decided to go back to school. So I did my masters. I actually. Went back to Babson, but in an international program. So I spent my first semester in France, my second semester in China, and then my final semester at Babson. Ah,   Speaker 1 ** 15:13 so why was the newspaper industry going away? Just because everything was going online?   Ashley Rudolph ** 15:18 Exactly, yeah, things were shifting more digital. Yeah, it's exactly   Speaker 1 ** 15:23 that, so they didn't need as many people selling and doing other things as they did before. Yeah,   Ashley Rudolph ** 15:28 yeah, exactly. Or companies were figuring out different ways to reach college students that wasn't dependent on getting in the school newspaper.   15:39 Yeah? Yeah, yeah,   Speaker 1 ** 15:42 yeah. So you got your master's degree from Babson, and then what did you   Ashley Rudolph ** 15:47 do? I got my master's degree from Babson, and I'll fast forward a little bit, because what's funny is that after I graduated, I still didn't quite know what I wanted to do, but I figured it out. I ended up going back into marketing. But if you remember, what I described was, in that first job, I wasn't connected to the mission. I wasn't inspired by where the industry was going. So I ended up pivoting into nonprofits. And my first job after graduating from my masters was running digital media, so not physical media, so I shifted into social media and online marketing. Had a nonprofit, right? So I was connected to the mission. I felt like the work that I was doing was for a good cause, and it was an industry that was new and that was growing, and that was ever changing and exciting. So I did that for about three years, so first at a nonprofit, and then at an a charter school network that was in New York and New Jersey at the time, but has since expanded far beyond that. So, yeah, I went into mission driven work, and I went into digital marketing and digital media. And I think what I took away from that chapter of my career was that I want to be in an industry that is ever evolving. So, yeah, so after my experience in the nonprofit and education space, that's when I jumped into tech. So I jumped into tech after that, and spent a decade in the tech industry. And obviously, tech is ever changing. I had access to so many different opportunities. I grew really fast. I started at the first company, the first tech company that I worked for. I was a program manager, and five years later I was a vice president, right? So, like, I was able to seize opportunities and work really hard and get to the level that I wanted to get to I was very ambitious, so I think tech just kind of gave me everything I wanted. Career wise, how   Speaker 1 ** 18:09 did you progress so fast to go from being a program manager to the level of Vice President in what generally would be defined as a pretty short time? Yeah,   Ashley Rudolph ** 18:20 yeah, yeah. So some of it was hard work, and I think the other factor was luck, and the other factor was going after whatever it was that was in front of me. So taking risks. So I would say, with the hard work part, I worked a lot. See when I first, when I started that job, I was actually a Program Manager for Back End Web Development, which was Ruby on Rails, coding a coding language. And then I was also a program manager for data science. I had no experience in either I was not technical. I did not have the technical skills or technical aptitude to do this, but I did have the desire to learn. So my first month at that job, I worked seven days a week. I went to workshops on the weekend. I did coding workshops, I read through all of the documentation. I sat in all of the programs that I was managing. I just dug deep. And I think that first year of immersing myself in everything kind of set the foundation for me.   Speaker 1 ** 19:38 So you made yourself pretty technical by the time it was all said and done,   Ashley Rudolph ** 19:42 yeah, yes, yes, and not on the level of any of my instructors or the students that actually took the programs. But I cared about learning, and I cared about having a certain level of fluency in order to I had to hire instructors for the program so I couldn't fumble my. Words, right? So, yeah, yeah. So I taught myself, yeah,   Speaker 1 ** 20:05 you learned. You learned enough. You You weren't trying to be the most technical person, but you learned enough to be able to interact with people and hold your own. Yeah, which, which is the important thing, I think. And for me, I know at one point, I had a job that was phased out when Xerox bought the company and I couldn't find another job. And it wasn't because of a lack of trying, and it wasn't because I didn't have the skills, but rather, as societal norms typically go, the belief is blind people can't work, as opposed to what we really can and can't do. So I eventually started my own company selling computer aided design systems, and for me, as a blind person, of course, I'm not going to sit in front of a CAD computer or even a PC based CAD system, which is what we sold. So I had to learn, however, all about how to operate the system. Learn about PCs. So I learned how to how to build PCs. I learned about CAD so I could actually walk someone through the process of drawing without actually having to do it, so I understand what, exactly what you're saying. Yeah, and it was important to do that. Yeah. Yeah,   Ashley Rudolph ** 21:21 it was important, and no one told me to do that, right? And I'm sure that no one told you to do that too, but there was just something in me that knew that I was excited about this work, or I wanted opportunities, and this was the best way that I knew how to go after it. Yeah, yeah.   Speaker 1 ** 21:43 Well, and, and it is the way you still have you do have to learn enough to be able to hold your own, but I Yeah, but I think it's also important in learning that that you're also not trying to threaten anyone else. You're just trying to be able to communicate with them   Ashley Rudolph ** 22:00 exactly, exactly, yes,   Speaker 1 ** 22:05 yeah. All too often, people view others as threats when they really shouldn't. But you know,   Speaker 2 ** 22:12 that's Yeah, another story gonna do Yeah, right, right.   Speaker 1 ** 22:16 Well, so for within five years, you became a vice president. What was the tech that y'all were really developing?   Ashley Rudolph ** 22:22 Yeah, great question. So what's interesting about this is that it wasn't so the first company I worked for wasn't a tech company, and that they were building tech it's actually a coding boot camp. So they were teaching people either how to code or how to become a UX designer, or how to become a product manager. So that was the product after a while. And I think long after I left the company, they did develop their own tech. So they developed an online an LMS learning management system, and there was digital content. But when I started, it was really about the boot camp era and teaching people how to code, because there were all these engineering jobs and web development jobs that were available and not enough, not enough talent, not   Speaker 2 ** 23:13 enough talent to go around. Yeah, yeah, yeah, yeah.   Ashley Rudolph ** 23:17 Which is when you think about today's market and where we're, where we are, that was only 10 years ago, and it's a completely different story. Now, the market is flooded with too many web developers. Yeah,   Speaker 1 ** 23:29 it is, but I would say, from my standpoint of seeing what they produce in terms of making web content accessible, not nearly enough of them know how to do that, which is another story,   Ashley Rudolph ** 23:41 yeah, yeah, yeah, which is so interesting. And yeah, unacceptable, unfortunate, because there were always teams that were in charge of accessibility at the companies that I worked for, but then having someone be in charge of it, and then properly resourcing the accessibility team is a whole other story. And I think so many companies view it as just oh yeah, I checked the box. My website is accessible. But did you really build with your end users in mind, and the answer is probably no,   Speaker 1 ** 24:23 probably not, yeah, and all too often that ended up being the case. Well, so what did you do after you became vice president?   Ashley Rudolph ** 24:32 Yeah, so that was tough. You said it, and you said, I climbed really fast. And that's true, I did, and because I climbed fast, there were a lot of lessons to learn. So after I became vice president, I really had to own that leadership seat, or that executive leadership seat, and recognize that what had got me there. Here is was not what was going to keep me there. So the thing that I did after I became a vice president was really understanding how to be an effective executive. So that means really understanding the business side, which I already knew I had been doing that I've been thinking about that since college, so that wasn't something that I was concerned about, but the biggest thing was forming executive level relationships and really understanding how to form allies, and understanding that at that level, it's less of I have the right answer, and listen to me, because I'm a vice president and more of a okay. How am I influencing the people around me to listen to my idea, accept my idea, champion and support my idea. And it's not enough to just have something that's right on paper.   Speaker 1 ** 26:06 The others the other side of that, of course, could be that maybe you have an idea that may or may not be the right idea, which also means you need to learn to listen,   Ashley Rudolph ** 26:13 yes, exactly, exactly, and that was absolutely the other side of it. So me coming into things and being like, I understand what needs to happen, and not having all the context either way, right? So, yeah, yeah, yeah,   Speaker 1 ** 26:31 but you must have done pretty well at doing all that.   Ashley Rudolph ** 26:34 I figured it out eventually. Yes, I did figure it out eventually, and it wasn't easy, but I was able to grow a team and scale a team, and I was able to move from maybe the business side of running operations to the product and technology side of it, so being able to see two different sides of the coin. And yeah, it did. It did work. Well, I was able to create my own department, which was a product project management office that oversaw all of the work of the entire product and design and technology teams, 250 people. I I'm not sure that I would have thought I was capable of doing something like that, and building something from the ground up, and hiring a team of, I think, 15 people, and leading that department. And, yeah, yeah, and it was great. I did learn a lot. And then 2023 happened. And that was the major turning point in Tech where I think the dominant story shifted from, or at least in education technology, which I think you know something a lot about, but the dominant story shifted from this is great. This is growing. Distance Learning is fueling growth. There's so much opportunity here to it's too big. We need to, you know, do layoffs. We need to find a way to right size the business. There's actually not a lot of growth happening. So 2023 happened, and I ended up getting laid off with my entire department that I built. And that was such a huge lesson, a huge leadership lesson for me, for sure. So I'll pause so that I'm not not talking at you, but hanger, yeah, yeah,   Speaker 1 ** 28:46 well, so you got laid off. I've been there. I've had that happen. And, yeah, it isn't fun, but it's like anything else. You may not have been able to control it happening, but no, you are the one who has to deal with it. So you may not have control over it happening, but you always have control over how you deal with what happened.   Ashley Rudolph ** 29:09 Yes, yes,   29:11 yes. And what did you do?   Ashley Rudolph ** 29:14 And that's exactly what was so different about this time. So I will say I had two months notice. I had an amazing leader, such a technology officer. When the decision was made, he said, Okay, we can make this decision, but I have to tell Ashley immediately. So he told me, and it wasn't surprising, right? Because I saw how the business what direction the business was going in. So I can't say I was shocked, but the big question that I had was, Oh, my God, what am I going to do about my team? And I felt such immense responsibility because I had hired many of them I came to. Care about them and their careers and their livelihoods, and, yeah, I just felt responsible for it. So you said it, you said it beautifully, and that it was about what I decided to do. So from that moment, I shifted my focus, maybe, maybe to my own detriment, but whatever, I came out on the upside, but I shifted my focus to my team, and I thought the best thing that I could do in that moment was preparing them for their next chapters without going directly to the team and damaging the trust of the Chief Technology Officer and saying, in two months, we're all going to get laid off. That's also not reflective of the type of leader I wanted to be. So I figured out that, because we were a project management office and because there wasn't a lot of new work at the company, we had downtime. So I implemented a meeting on the calendar, which was a project review, and every single week, someone on my team had the opportunity to present their projects and talk about what they learned, what was challenging for them, and what their successes were, right, some combination of those things, and they all did it, and that was my way of helping to start prepare them for the interview process, because now you know your work, you know what your impact was, and you've gotten my feedback as someone who's a leader, who knows what hiring managers are looking for, you got my feedback on the best ways to present yourself, and they were able to ask questions. There were some people who approached me or the director on my team privately and asked us to review their resumes, because they kind of saw the writings on the wall without me ever having to say it, and I did. And what ended up happening is, at that two month mark, or whenever, when the layoffs did happen, no one on my team was shocked, and there were people who actually within a month after the layoff happened, they had found new jobs because they had that time to prepare and felt confident in their job search and the stories that they were telling about themselves. So I all that to say that I did exactly that. I chose the type of leader that I wanted to be, and the thing that felt important to me was preparing my team for their next chapter,   Michael Hingson ** 32:32 which I would say is the right thing to do,   Ashley Rudolph ** 32:34 yeah, yes, exactly, because it   Speaker 1 ** 32:37 isn't, no matter what a lot of people might think, it isn't about you, it's about the team. It's about you and the rest of the team, because you're all a team,   Ashley Rudolph ** 32:45 yeah? Except Yes, yes. And I very much viewed my team as an extension of myself, an extension of them. I you know, it wasn't just about them doing a job for me, quote, unquote, like that's not the type of leader that I am. We are a team,   Speaker 1 ** 33:04 right? So meanwhile, while you were doing that and helping the team, what were you also doing for you? And   Ashley Rudolph ** 33:12 that's why I said to my detriment, I didn't do a lot of thought. I put no thought into what I wanted to do. Okay? At all. I just And you know what? It's not to my detriment. I think what I needed at that time was a distraction, and this was a really good distraction for me, from sorting through what I wanted to do next, but also in navigating that with my team and supporting them through that, I think the answer became very clear once I was ready to ask my question, I just coached my team. So yeah, yeah, yeah, yeah.   Speaker 1 ** 33:51 And so you sort of, as you would say, pivoted to being a coach,   Ashley Rudolph ** 33:57 yes, yes. And I want to be clear that this wasn't a decision that was like, you know, that I just fell into coaching, you know, I I made the decision to so I took some time to think about what were the pieces of my work that I really loved when I was a VP at multi, you know, at multiple companies, and the answer was clear, and that I really loved coaching and helping people become better at their work, and I really loved mentorship. And those were the parts of the work that if I could just do that all day, that's what I would want to do. And I was like, Well, I have the I can make a decision to do that all day, every day now, because I'm not doing anything, I just got laid off. So I can choose to do this work. So that's exactly how I ended up being a coach.   Speaker 1 ** 34:58 Well, so you. Ever originally planned on being a coach. So was it that work with your team that really was the sort of pivotal decision for you, that although you never thought you were going to be a coach, that led you to coaching, or was there something else that really helped move you there? There was something else. Okay, yeah, more to the story.   Ashley Rudolph ** 35:21 There is always you're peeling all the layers so, so initially, what I thought I would do, because I was an operations person, I was like, I'll just be an operations consultant. I'll go out on my own, and people will hire me to be their ops person. So let me, you know, run with that as an idea. And I started having conversations with former colleagues. And what was funny in that so many of their conversations were kind of like, oh yeah, I want to support you. And that sounds nice. I understand why you would want to be an operations consultant. But there's something more interesting about you being a coach. Or I want to hire you to be a coach for my team. Or, Hey, you did really amazing things in your career. You should help other people do those things. And that was the theme that people kept telling me, so I finally decided, decided to listen. That's how I landed on coaching. And instead of it being like, oh my god, I'm trying to sell the value of myself as an operations consultant, once I just owned the coach title, people just started saying, okay, yep, Sign me up. Or I'll refer you to someone who needs a coach right now. Or, hey, you coach just one person on my team, and they're great. Here's more. So it just became easy, and it became less of a I'm trying to sell people, and I'm trying to, like, convince them that they need me in this role, it was just easy.   Speaker 1 ** 37:04 So do you think you talked about being ambitious when you were in college and starting that business at Babson and so on? Do you think you've always continued to try to be, if you will, ambitious, or did you sort of shift in terms of mindsets over time?   Ashley Rudolph ** 37:22 Yeah, that's a really good question. I do think I have always been ambitious, and when I visited my mom last year or the year before last for Thanksgiving, I found a fake report card that I wrote myself, that I wrote for myself in fourth grade. And there was a prompt that said, what would you want your teacher to write on your report card at the end of this year? And I wrote, Ashley is excelling at excellence. Well, there you go, fourth grade. So I think it's always been there.   Speaker 1 ** 38:02 So is it, but is it ambition? Is it ambition, or is it being industrious and being being confident? You know?   Ashley Rudolph ** 38:10 Yeah, yeah. Oh, that is such a good question, right? So there was a version of me when I was in the corporate world where I would have just said, yeah, it's ambition, right? Because I'm always motivated to, you know, go after the next level, and that's what's driving me. And now, now that you put that question out there, it is, it is that confidence, because I'm not chasing a thing or the next level right now, in this phase, I'm chasing quote, unquote impact like the thing that drives me is helping people, helping people probably achieve things for themselves that They also didn't think that they could in their careers, and I'm just helping them get there, yeah,   Speaker 1 ** 39:06 and that's why I asked the question, because ambition, the way you normally would think of it, yeah, can be construed as being negative, but clearly what you're doing is is different than that. Yeah, you know, at this at the same time for you, now that you're coaching and so on, and you shifted to doing something different, yeah, did you have to let something go to allow you to be open to deciding to be a coach? Yeah,   Ashley Rudolph ** 39:38 and the thing that I had to let go was exactly what you just pointed out. So you are very intuitive. The thing I had to let go was that the traditional construct of what success looks like. So it looks like, okay, I'm a VP, so I next need to be an SVP. And then after that I need to be at the sea level. And no, and I guess there could have always been questions about, was that what I really wanted, or was it just the next level that I was after? Yeah, yeah. And there was that, I think it was just the next level for quite some time, but now, like I said, the thing that I let go of was that and wanting to grasp for what the next level is. And now for me, it looks like, okay, well, I only have so many hours in the day, so I can't coach unlimited people, but I still want to impact many people. So what does that mean? Okay, well, I'm writing a newsletter, and I put out a newsletter every week with my thoughts, and that can reach many more people than I can one to one or podcast. I'm talking to you on this podcast, and maybe me sharing more of my story will inspire someone else, or I'll learn from you and your community, Michael, but yeah, I think the thing, the thing that determines what success looks like for me is my ability to impact   Speaker 1 ** 41:14 and and the result of that is what happens with the people that you're working with, and so you, you do get feedback because of that,   Ashley Rudolph ** 41:25 yes, yes, I do get, I get lots of feedback, and it is, it's transformational feedback. And I think one of the things that I love, and I do this for every client that I work with, is on day one, we established a baseline, which I don't necessarily have to always say that to them like we're establishing the baseline, it's understood. And then in our last session, I put a presentation together, and I talked to them about where they were when we started, and what they wanted for themselves, and over the course of us coaching together, what they were able to accomplish, so what their wins were, and then where they land, and just me taking them on that journey every single or when they work with me, is eye opening, because they don't even see the change as it's happening. And I'm like, Hey, you did this. You're not that person that you walked into this room as on day one, and maybe by the end, you have a new job, or you got promoted, or you feel more confident and assured in your role. But whatever it is, you've changed, and you should be proud of yourself for that.   Speaker 1 ** 42:43 Yeah, yeah. And it's, I am sure, pretty cool when you get to point that out to people and they realize it, they realize how far they've come.   Ashley Rudolph ** 42:55 Yeah, yeah, it is. It's, it's really awesome to be able to share that with people and to also be on the journey with them, and when they think that maybe they're not ready to do something just gently reminding them that they are. And sometimes I think about what, you know, what managers have done for me, because I've, I had the privilege of working with really great managers some in my career, and yeah, they did that to me, and that that's how I was able to accomplish the things that I did. So yeah,   Speaker 1 ** 43:34 well, it's great that you're able to carry those lessons forward and help other people. That's pretty cool.   Ashley Rudolph ** 43:38 Yeah, yeah. And honestly, I hope that my clients can do the same. So if there are things that they learn in coaching, any frameworks or things like that, if they're able to help people, then that's great. And the cycle continues, you know? So, yeah, yeah.   Speaker 1 ** 43:57 You know, a question that comes to mind is that when we talk about leadership, there are certainly times that leaders face uncertainty, especially when there are transitions going on and you've experienced a lot of transitions. What would you say is the unconventional truth about leadership in times of change and transition?   Ashley Rudolph ** 44:20 Yeah, yeah. So I think the thing that I see the most is that in times of transition, especially if it's a transition that maybe you have no control over, right? You're not choosing to leave your job, for example, the the inclination is to over control, right, and try to assert control over the situation in any way that you can, and in more cases than not, that backfires to some degree. So the thing that I try to focus on with my clients is getting to a point where you accept the fact that what is happening is happening. I'm kind of like my layoff, right? I didn't fight the decision or try to change the decision. I just had to accept it for what it was. And then the thing that we focus on is now that we know the thing is happening, whatever the transition or change is, it doesn't have to be as extreme as a layoff, but now that we know that it's happening, what can you control and what can you focus on? And that's what we need to spend our time on. And it can be anything, you know, sometimes people are put on performance improvement plan, and you kind of just if, if this is a situation where you're like, Oh yeah, I could see where this came from, and I wish that I was not in this situation. Okay, well, you kind of have to accept that you are, and what can you do about it now, it's really, yeah,   Speaker 1 ** 45:58 what's the hardest lesson you've learned about leadership and being a leader, not just being an executive, but coaching people.   Ashley Rudolph ** 46:10 Yeah, and I get this all the time as a coach too. It's it's in me, but the lesson that I've learned is I don't have to know everything. That's   Michael Hingson ** 46:21 a hard lesson. To learn, isn't   Ashley Rudolph ** 46:25 it? It is, especially when you feel like as a leader, like people are relying on you, or you think they are, they're relying on you to know the answers or to know what to do next, or as a coach, they're relying on you to ask the right questions or to guide them in the right direction, right? And sometimes you just don't know, and that's okay, and it's also okay to say that. And I was just going to say that, yeah, yeah, exactly, exactly. It took me a long time to get comfortable with that, but now, now I am more comfortable with it, for sure. Do you feel like you struggled with that too? Or Yeah?   Speaker 1 ** 47:06 Well, I have, but I was blessed early on, when I was a student teacher in getting my secondary teaching credential, I was a student teacher in an algebra one class in high school, and one of the students came in one day, and he asked a question in the course of the day, and it should have been a question I knew the answer to, but I didn't. But when I when I realized I didn't, I also, and I guess this is my makeup, thought to myself, but I can't blow smoke about it, so I just said, you know, I don't know the answer, but I'm going to look it up and I will bring you the answer tomorrow. Is that okay? And he said, Yeah. And my master teacher after class cornered me, and he said, That was absolutely the best thing you could do, because if you try to psych out these kids and fake them out, they're going to see through you, and you're never going to get their trust. Yeah, and of course, he was absolutely right. So I did the right thing, but I also learned the value of doing the right thing. And Mr. Redman, my master teacher, certainly put it in perspective. And I think that's so important. We don't have to necessarily have all the right answers. And even if we do have the right answer, the question is, Is it our job to just say the right answer or try to guide people to get to the right answer?   Ashley Rudolph ** 48:41 Yeah, yeah, exactly. That's another leadership lesson, right? It's and it's so much more powerful when people do get to the answers themselves, yeah. And I think that kind of helps with them being less dependent on coming to you for the answers moving forward, right? If they're able to go on that path of discovery   Speaker 1 ** 49:04 well, and if they are able to do that and you encouraged it, they're going to sense it, and when they get the right answer, they're going to be as high as a kite, and they're going to come and tell you that they did it. So, yeah,   Ashley Rudolph ** 49:15 exactly. Yeah, yeah. What a good feeling.   Speaker 1 ** 49:19 Yeah, it is, what do you do? Or what are your thoughts about somebody who just comes to you and says, I'm stuck?   Ashley Rudolph ** 49:27 Ooh, that happens all the time. Michael, it happens all the time. And I'll tell you, there's two things. So if someone says I'm stuck, they either don't have the confidence to pursue the thing that they know they want to do, but they're just saying they're stuck, which is it is being stuck, right? If you can't take action, then you're stuck. But sometimes they frame that as I don't know where what I want to do or where I want to go, and then I ask. Couple of questions, and it's like, oh, well, you actually do know what you want to do and where you want to go. You just don't have the confidence yet to pursue that path. So part of the time, it's a confidence issue, or the other time, the thing that they're grappling with, or the other cases, what they're grappling with is, I haven't connected with like my values or the things that motivate me or my strengths even right? So maybe they're the ambitious person who was compelled to just chase the next level and the next level and the next level, but now they're asking, Is this really important to me, or do I really want this? As I spoke to another coach, and she ended up leaving what she thought was a dream job at Google, because every day she was kind of like, I still want to be here, and it wasn't her dream job, and she left to become a coach. So it's either one of those two things, most times, for the clients that I work with, and I ask a lot of questions, so I get to the answers, or I help them get to the answers by asking them the right questions. Yeah,   Speaker 1 ** 51:14 and that's the issue. And sometimes you may not know the right question right off the bat, but by the same token, you can search for it by asking other questions.   Ashley Rudolph ** 51:23 Exactly, exactly, exactly, yeah, yeah, that's it.   Speaker 1 ** 51:27 So what is, what is a transformation of a client that you experienced and kind of what really shifted, that changed everything to them, something that just really gave you chills, and was an AHA kind of thing. Yeah,   Ashley Rudolph ** 51:44 there are. There's so many one, okay, so one that I want to share is and basically the client went from, this isn't the job for me. I don't like the role I'm in. I don't think I can be successful, and I don't think my work is valued here. And I would say, over the course of eight months, she went from that to getting one of few perfect performance reviews in the company like it's a company that doesn't give a perfect performance review, right? So, right, going from that and being like, I need to find a new job. I've got to get out to I am excelling at this job, and it wasn't just anyone that gave her the perfect performance review. It was one of the co founders of the company. So like, top person is saying, Yeah, this is great. You're doing amazing work. There is value, and I think you're incredible. So in that transformation, the thing that she had to connect to, or reconnect to, was her values and understanding what are the things that she enjoys about her work and what are the things that she really didn't enjoy, and understanding the why behind that, and then the other two things for her, or developing her confidence, which sounds very fluffy, because it's like, How do you help someone do that? And I help people do that by helping them feel really good about their work product. So with her, with her, what we ended up doing was focusing on helping her prepare for some presentations. Me giving her feedback on her decks, or her talking to me about how she wanted to prepare for a meeting and the points that she wanted to make, and me helping her, you know, craft really compelling talking points, and having that feedback loop with me of being like, Okay, here's how the meeting went, and this was the feedback I got, and also being like, Oh, wow, the meeting went really well. And like feeling her confidence build over time by helping her get better at her work, and gradually over time, it just built to that amazing end point for her. But that's that's a transformation for me that will always stick out, because I just remember that first meeting and me just being like, okay, you know this, this might end up being a journey where we help her find a role that is better suited for her. And, you know, just kind of thinking about that, and it just didn't end up being that at all.   Speaker 1 ** 54:35 Well, the other thing that, in one way or another, probably plays into some of that is the people her bosses, the people who she worked for, probably sensed that something was going on, yeah, and she had to be honest enough to to deal with that. But as she progressed, they had to sense the improvement, and that. Had to help a lot.   Ashley Rudolph ** 55:01 Yes, for sure. And I think maybe there is confusion from her boss and in him thinking that she was ready to take on the work that he knew that she could take on, but she didn't quite feel ready yet. Yeah, so there was something she had to sort through, and she finally, not finally, that wasn't a lot of time at all, but she got there, and yeah, yeah.   Speaker 1 ** 55:26 And I'll bet they were better. I'll bet they were better communicators with each other by the time it was all said and done, too   Ashley Rudolph ** 55:31 Exactly, yes, yeah, yeah. They developed a shorthand, you know? And, yeah, yep.   Speaker 1 ** 55:39 So there are a lot of leaders who look great on paper, but when it really comes down to it, they just aren't really doing all that they ought to be doing. They feel restless or whatever. What's the real reason that they need to deal with to find momentum and move forward?   Ashley Rudolph ** 55:58 Yeah, so I'm going to take a I'm going to take a different approach to answering this question. And because of the people that I work with, again, they're high achievers. Yeah, right. And sometimes I see that what happens is maybe people have described them as restless, or people have said, Why aren't you happy? You have this amazing career, you should be happy. And I think, like that projection, they end up taking that on and feeling guilty about the fact that they want more. But at the core of it, when I talk to them or get to the level of, you know, Hey, what is happening here? What's causing this sense of restlessness? Surprisingly, the answer is, yeah, I have this great job or this great title, but I feel like I could be doing so much more. So it's an impact. It's an impact thing that is driving the people that I work with. So what we end up doing is trying to figure out, to some degree, like I have no control over what happens at work, so I don't want to pretend that I do, but if it is an impact question, then what we get to the core of is, okay, well, how do you increase your impact? And that's what I work with them on?   Speaker 1 ** 57:24 Well, here's a question. So I have been in sales for a long time, and of course, as far as I'm concerned, I still am being a public speaker. I sell more life and philosophy than anything else. But one thing a lot of people face is rejection. A lot that was redundant, but a lot of people face rejection. How do you get people to understand that rejection isn't a bad thing, and that it actually is a sign of success more often than not? And I agree with it. And you had given me this question, I think it's a great question and relevant to answer.   Ashley Rudolph ** 57:58 Yeah, so I just try to flip the thinking. So I make it less about the person rejecting you, or you receiving a rejection. And to me, if you get rejected, it's a signal that you try, and that's what we focus on, right? So if you're not getting rejected and you're in the same place that you were, it's probably an indication that you're not trying, or you're not taking big enough swings, or you're not pushing yourself. So, yeah, I just try to help my clients. You know, think about the fact that, hey, you got rejected because you tried and you put yourself out there, and that's great. And then the other thing I like to think about with rejection is really just like rejection is someone placing a bet, and if you know about bets, you know that they're not 100% right, and sometimes the person just decided they weren't going to place their bet on you. And it's not that you're not capable, or it's not that it wasn't a great idea, maybe it wasn't the right time, maybe whatever, you don't know what the why is, but it's just a bet, and someone could take a different bet, and it can be on you, or you can bet on yourself even, right? So once you start to think about rejection as just the choice that someone made on a day, and that person isn't all people, and they're certainly not representative of, you know, the person who could decide to take a chance on you and your idea or your initiative, then I think the rejection stings a lot less.   Speaker 1 ** 59:31 Yeah, one of the expressions I've heard regularly is the selling really begins. And I and I think whether it's selling a product or whatever you're doing, but the selling really begins when the objections begin or the rejection. Yeah, and I think there's, there's so much truth to that one of the things, one of the things that I used to do when I was selling products, is I would play a game with myself. Is this person. Going to give me a new objection or a new reason for rejection that I haven't heard before, and I always loved it when somebody came up with something that truly I hadn't heard before, and that was absolutely relevant to bring up, because then it's my job to go off and deal with that, but it was fun to put my own mindset in that sort of framework, because it's all about it's it's not me, unless I really am screwing up, it's other things. And no matter whether it's me screwing up or not, it's my job to figure out how to deal with whatever the other person has on their mind. Yeah, and when the new things come up, those are so much fun to deal with. And I even praised people, you know, I've never heard that one before. That's really good. Let's talk about it.   Ashley Rudolph ** 1:00:50 So great, yeah, yeah. They were probably like, oh, okay, wow. Well, yeah, let's talk about it, yeah.   Speaker 1 ** 1:01:00 But I didn't show fear, and didn't need to, because I I went into a learning mode. I want to learn what's on their mind and what's going on,   Ashley Rudolph ** 1:01:09 yeah, and that's what it's about. It's about understanding what's important to the other person, or understanding their concerns. And I think if you come at it like you did, from a place of really wanting to understand them and find common ground, then sometimes you can even shift the rejection right often.   Speaker 1 ** 1:01:27 If you do it right often you can. Yeah, you can. You can reverse it, because most rejections and objections are really based on perception and not necessarily reality   Ashley Rudolph ** 1:01:41 at all? Yes, exactly yes, yes, which is   Speaker 1 ** 1:01:45 important? Well, if you could go back and talk to a younger version of yourself, what moment would you choose and who? What would you say that they should learn? Oh,   Ashley Rudolph ** 1:01:54 this is so this is such a   Speaker 1 ** 1:01:57 great fun question. Yeah,   Ashley Rudolph ** 1:02:03 if I could go back, I would probably tell myself that you you don't necessarily have to run away to find the things that you're looking for in your career, right? And I think in life too. Sometimes you think, Oh, I just have to move to a different city, or I just have to buy a new outfit, or I just have to, I have to, I have to, I have to change this thing. And sometimes you just don't have to. Sometimes you can have a conversation about thing that you want or the thing that you're not getting. So if this is a boss right, talking about the thing that you want or that you're not getting, and coming up with a solution together, and I think for quite some time, I was too afraid to do that, and if I wasn't getting what I needed or what I wanted, I just thought the best thing to do was to find it elsewhere, and I would just go back and tell myself to ask for what I wanted first, and then get the information and then leave if I had to. But leaving doesn't have to be the default.   Speaker 1 ** 1:03:21 Yeah. Cool. Well, Ashley, this has been a lot of fun. We've been doing this an hour. Can you believe   Ashley Rudolph ** 1:03:29 it? We have, we have the time flew by. Fun. Yeah, I could have kept going.   Michael Hingson ** 1:03:36 Well, then we'll just have to do another one. Yeah,   Ashley Rudolph ** 1:03:39 we do. It, I will always come back. You are amazing. Michael,   Speaker 1 ** 1:03:43 well, this has been fun, and maybe one of the things that you could do to help spread the word about what you do and so on is do your own podcast.   Ashley Rudolph ** 1:03:50 Yes, something else to think about, yeah, yeah, that's a great idea. And then if I do then I will invite you on there. I'd   Speaker 1 ** 1:04:00 love it, I'll come absolutely well. I want to thank you again, and I want to thank all of you for listening and watching today. This has been very enjoyable and a lot of fun, and I appreciate you taking the time to be with us. I'd love to hear your thoughts. Please feel free to email me at Michael H i@accessibe.com so accessibi is spelled A, C, C, E, S, S i, B, E, so Michael M, I C H, A, E, L, H i@accessibe.com or go to our podcast page, www, dot Michael hingson.com/podcast and Michael hingson is m, I C H, A, E, L, H, I N, G, s o n.com/podcast, love to hear from you, and certainly I hope that whenever you're listening or watching, give us a five star rating. We value your reviews, and we really want to know that we're doing good by you, so please give us good reviews, and if you have thoughts or things that you want us to know about, don't hesitate to reach out. It. And for all of you, and Ashley, including you, if you know of other people who ought to be guests on our podcast, it's so much fun to meet more people from those who have been on before. But for anyone, if you know someone who ought to be a guest, please let me know. Reach out, and we will honor your interest and we will bring them on, because I think everyone has, as I told Ashley earlier, stories to tell. So hope that you will do that and that we'll get to see you on our next episode. And again, Ashley, I just want to thank you for being here. This has been so much fun. All   Ashley Rudolph ** 1:05:37 right, thank you, Michael.   **Michael Hingson ** 1:05:42 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Der Aktien-Schnelltest mit Michael Hüsgen und Volker Schulz ("Der Aktionärsbrief"). Hier im Beitrag gibt es die Podcast-Variante zur eigentlichen Hauptsendung im Rahmen von BerneckerTV (Aufzeichnung am 26.06.2025). Schlaglichter:Mota-Engil - Scharfe Korrektur, was nun?Nvidia - Neues Rekord-KurszielMicron Technology - KI treibt das ZahlenwerkWerblicher Hinweis auf AktionärsbriefVISA - Gefahr durch Stablecoins?Lust auf mehr von der Redaktion? Inkl. Einblicken in die beiden Haupt-Musterportfolios? Rabatt-Aktion mit dickem Preisvorteil für Erst Abonnenten (ca. 40 % in den ersten 6 Monaten des Abos). Bitte beachten Sie: Das Angebot ist befristet bis zum 30.06.2025 angesetzt. Weitere Informationen unter:https://bernecker.info/offer/qyuzpwblob-6441=======Lust auf noch mehr Sendungen im Bernecker.TV? Noch mehr unterschiedliche Experten? Infos zu Bernecker.TV:⁠https://www.bernecker.info/bernecker-tv⁠=======Anmeldung zum kostenlosen Experten-Newsletter der Bernecker-Redaktion über unsere Website:⁠https://www.bernecker.info/newsletter⁠

Today, June 27, 2025 is national PTSD Day in the United States. It is a timely day to release this episode as you will see.   As a result of my appearance on a podcast I had the honor to meet Kara Joubert and invited her to be a guest here on Unstoppable Mindset. She accepted. Little did I know at the time how unstoppable she was and how much she has faced in life even only at the age of 21. Kara tells us that she loved to draw and was even somewhat compulsive about it. At the age of seven she was diagnosed as being on the Autism spectrum. She speculates that her intense interest in drawing came partly from autism. However, fear not. She still draws a lot to this day. What we learn near the end of our time with Kara is that her father was a graphic artist. So, drawing comes, I think, quite honestly.   While Kara does not go into much detail, she tells us she experienced a severe trauma as a child which led to her having Post Traumatic Stress Disorder. She did not receive a diagnosis of PTSD until she was seventeen when she began seeing a therapist. By the time her condition was identified she had to leave school and went into home schooling.   As we learn, Kara did well in her exams after home schooling and went onto University in England where she was raised. After her first year studying journalism and unofficially studying film making Kara was selected as one of three students to take a year abroad of learning in Brisbane Australia. We caught up with Kara to do our podcast during her time in Brisbane.   Already as a student Kara has written three short films and directed two of them. Quite the unstoppable mindset by any standard.   Kara willingly shares much about her life and discusses in depth a great deal about PTSD. I know you will find her comments insightful and relevant.     About the Guest:   At 21 years old, Kara Joubert is a keen advocate for the power of storytelling. Based in the UK, she is a journalist and filmmaker who has written three short films and directed two of them. Her academic journey has taken her to Australia, and her enthusiasm for filmmaking has led her to Hollywood film sets.    Kara is drawn to the stories of others. She believes that everyone carries a “backstory” and values the strength it takes to overcome personal challenges. She thinks that a victory doesn't have to be dramatic, rather, it's any moment where someone chooses courage over comfort. Her own greatest victory has been learning to overcome anxiety.    Throughout her life, Kara has faced significant mental health challenges. She developed post-traumatic stress disorder at a young age, which went undiagnosed until she was 17. Later, she was also diagnosed with obsessive-compulsive disorder and social anxiety disorder. Her teenage years were filled with fear and isolation, sometimes resulting in her being unable to leave the house.     Today, Kara lives with a renewed sense of freedom. After undergoing cognitive behavioural therapy, she now embraces life with a confidence and courage her younger self never could have imagined. She is now a successful university student who has travelled far beyond her comfort zone, with the intention of sharing hope and her enthusiasm for filmmaking.  Kara's mission is to inspire others through journalism, filmmaking, and podcasting. Ways to connect with Kara:   Website: karajoubert.com On social media: kara joubert media   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:16 Well, hi everyone, and welcome to another episode of unstoppable mindset. Today, we get to have a conversation with a person who clearly, by any means and definition, is unstoppable in a lot of ways. Kara Juubert is 21 she says, so who's going to argue with that? And she has already written three films, directed to she's very much into film and journalism and other such things. She is from England, but she is now in Australia. She has faced major trauma and challenges in her life, and she has overcome them already, and I'm not going to say more until we get into a discussion about it, but we'll get there. So, Kara, I want to welcome you to unstoppable mindset. We're really glad you're   Kara Joubert ** 02:15 here. Thank you so happy to be here. Well,   Michael Hingson ** 02:19 it's our pleasure and our honor. So why don't you start by telling us a little bit about kind of the early car growing up. You know, you obviously were born somewhere and and all that sort of stuff. But tell us a little about the early Kara,   Kara Joubert ** 02:34 oh, the early days. Kara, season one. Kara, sure, you was in the beginning, yes, she was an interesting child, and I look back with a degree of fondness, she was quite a creative individual, and I enjoyed drawing obsessively and all things creative and expressive, even in my younger days, I was sort of brought up in around the London area, or I say London, which is more of a generalization, to be specific, which is a place not many have heard of. And within that space, I grew up in a loving family and had supportive parents. I've got two younger siblings as well. And yes, early days, Kara, she was someone who really loved her family. I still love my family, happy to say. And yeah, grew up in this supportive environment, but she had a few things to work through, as I'm sure what   Michael Hingson ** 03:43 we will get into. So when did you start? How old were you when you started drawing?   Kara Joubert ** 03:49 Oh, um, since I could pick up a pencil,   Michael Hingson ** 03:54 she could pick up a pencil. So pretty young, yeah,   Kara Joubert ** 03:57 very young. I can't, I can't give you the exact timestamp, but it was very early on, and it was very obsessive. And in part, the obsession here is what got me into my autism diagnosis. Funnily enough, it's not your standard obsession related to autism, but I was always occupied with drawing something somewhere, and in my very young days, that would have been the walls. Thankfully, my parents managed to move me to paper. And   Michael Hingson ** 04:33 yes, that's fair. So what did you draw?   Kara Joubert ** 04:37 What kind of pictures? Yeah, everything that I could see really, and I was a perfectionist from a very young age, and I'm sure there were several tantrums tied to the fact that I couldn't quite get something right. But yes, I thoroughly enjoyed drawing what I saw around. Me, and I would say, yes, with that obsessive mindset does definitely come a degree of perfectionism. And look, I love drawing to this day, certainly. And I wouldn't say I'm terrible at it, but it was something, yeah, that really, I think, liberated my younger self, because she did struggle that season one car with socializing and drawing was just this amazing escape.   Michael Hingson ** 05:25 Well, you had 19 or 20 years to practice drawing, so hopefully you would be pretty good.   Kara Joubert ** 05:32 Yeah, I should hope so have something to show for it.   Michael Hingson ** 05:36 So you kind of, to a degree, sort of hid behind or within your drawings, or around your drawings, and you let them kind of be your voice, definitely,   Kara Joubert ** 05:47 absolutely. And that did move on to writing further along the line, where poetry became a massive form of self expression. And at times that did get me into trouble, but again, it was that creative outlet that really does help, I think, someone understand their own feelings the world around them. There's a great joy in being able to do these things. So   Michael Hingson ** 06:19 what kind of trouble did it get you into or, how did it get you into trouble, just because you focused so much on it? Or,   Kara Joubert ** 06:27 um, well, there was, there's a specific example I'll give. When I was in secondary school, it wasn't a great time of my life, and the school itself was quite problematic. And I was told, you know, I need to create something for a showcase, which takes place, I think, every spring. And I was told I need to make a poem, because apparently I was reasonably good at that, and I did. But the thing is, I couldn't force any feelings of, I suppose, happiness or joy that I didn't feel because at the time, I was being bullied by both teachers and students, and I didn't have any friends and felt very isolated. So I created a poem, which is, you know, which discussed my feelings here, and I did throw a happy ending to that poem, because I think even then, I understood that there's always hope for a better day. So it was, however, the, I suppose, depiction of my negative feelings at the time, the fact that I was quite openly saying I don't fit in the school, and I feel unaccepted, in so many words that eventually I would say was a massive catalyst in getting me not kicked out of the school. Socially, kicked out of the school. I kicked myself out at a certain point because the teachers had said there was no hope I was going to need to be put into an special education stream. And my parents took me out. But part of the reason for them taking me out was this isolation, and the isolation did increase after I'd read this poem aloud. It was at that point where the community, I think, decided that I was and my family were not welcome.   Michael Hingson ** 08:28 How did your parents cope with all that?   Kara Joubert ** 08:31 My parents, they took it head on. And you know, I will say that Sure, there are two sides to every story here. And I don't know under what pressures the teachers were under, but certainly they did make life quite difficult, because it wasn't just me, it was my youngest siblings as well who were going into this school, and I think they tried to keep the peace for so long, but there was a point where they realized, actually, it would be better for all of us as a unit, as a family, to try other schools would go, you know, further outside of this community, and we couldn't get into the School, or I couldn't get into the school that I wanted, which led into homeschooling, so I was electively homeschooled.   Michael Hingson ** 09:30 Well, you talked a little bit about in our previous conversations and so on, the fact that you had some PTSD. What caused that?   Kara Joubert ** 09:41 So the PTSD was caused by a trauma in my youth. I was around 10 years old, and that led to, I suppose, even more anxiety than perhaps I'd felt in my younger days. And I was a very anxious kid from the onset. Yeah, but then this trauma occurred, which did involve the fear of dying. It involved a lot of things among that, and it was a lot for me to process. And I'll admit, it took a long time for me to be able to get to a point where I could say, All right, I need any therapy. And that was the best change I've ever made in my lifestyle. Was moving into therapy. But I think the PTSD did by the time I moved into therapy, it did have a negative impact in quite a few aspects of my life, and I think my schooling was one of them. Looking back, teachers saw someone who might have been a little distracted at times, who might have zoned out every once in a while, and seemed overall very anxious, and they could have read that as anti social. And I wanted to socialize. I really did. It's just there were things going on in my mind which I didn't realize as having such a strong hold over my life as it did.   Michael Hingson ** 11:13 And then the result was all that you were viewed as different,   Kara Joubert ** 11:19 yes, and the feeling of being different is something that stuck with me for I think, all of my life, even now, it's just when I was a child that was more of a negative thing, and in my teenagehood, I think every teenager feels different, but when I was a young kid, I can recall feeling with this autism like I'm living in a glass box, unsure of how to interact with people on the other side. And with the PTSD, that box felt like a cage. It was just an extra layer of fear put onto my I suppose, social anxiety, which made it even more difficult to connect.   Michael Hingson ** 12:00 So how did the PTSD manifest itself?   Kara Joubert ** 12:05 Right? So, PTSD has a lot of symptoms that can come with it, and it's different for every person. For me, this was a lot of nightmares. You know, it got to a point where I was actually afraid to fall asleep, but so tired that it was difficult to cope in any case. So nightmares was a big one, intrusive thoughts is another, and this accompanied a diagnosis of OCD. So with PTSD comes other sort of baggage, and that can be social anxiety, that can be OCD, a lot of people talk about this experience of reliving the trauma, or at least being in this overall sort of heightened sense of anxiety and fear, apprehension, I think is probably a good word, just being on edge, on the lower, I suppose, end of the spectrum, although dreadful though it is, and then on the higher end, feeling as though they are actually physically reliving whatever the trauma was that first occurred to them. And trauma can come through a variety of ways. I mean, one thing I would say to people about PTSD is never assume someone's trauma, because it can lead from physical abuse to emotional abuse, to sexual abuse, accidents, illness, and there are other things as well. You can get secondhand trauma from someone else, and that can develop PTSD as well. But in my case, yeah, it was a variety of symptoms, but the massive one, I would say, was extreme anxiety and fear.   Michael Hingson ** 13:55 What caused that?   Kara Joubert ** 13:57 What caused that? So PTSD is, and I can say this as someone who has,   Kara Joubert ** 14:06 and I believe being healed from PTSD, it no longer impacts me the way that it used to is it impacts the brain in very interesting ways. And once you start to look into the science of it and understand it, it makes sense. So within the brain, there are different sort of segments that deal with different aspects of life. And the part of the brain, the amygdala, I believe that deals with extreme, you know, fear, anxiety. It deals with sort of traumatic instances. It is perhaps not as I don't want to say developed. It takes these experiences and stores them, but it doesn't do much good for the timestamp. It doesn't understand. Of the fact that this has passed, it sort of holds on to this memory as if it's in the present, which is why you get these sort of reliving experiences as someone with PTSD, and why it can be quite difficult to move away from a trauma. Because in a sense, it feels like you're still reliving it.   Michael Hingson ** 15:20 Were you able to talk about it at all, like with your parents?   Kara Joubert ** 15:24 Yeah, absolutely. Um, I've already said, you know, had a very supportive family, and although they didn't quite understand it as I also didn't understand it. I mean, I was undiagnosed for a number of years. For a reason, they were always happy to support and offer hope, and it was that hope that I really had to cling on to for so many of my teenage years, because when you're stuck in that really dark place, it's difficult to fathom something that you can't see. Yeah, they took to the diagnosis very well. I think if anything, there was a sense of relief, because we understood what was going on at that point, and then it was a case of, okay, now, now we can work around this. And that's one thing that I think is so important when it comes to diagnosis, a diagnosis, is, is the start of something. There are cases where you can actually mitigate the effects of whatever that diagnosis is. And in such cases, it's great to be able to pursue that. You know, a diagnosis isn't the end. It's not a case of, I've got PTSD. Oh, well, I guess I'll live with that for the rest of my life. No, because there are ways to resolve this. There are ways to work through it.   Michael Hingson ** 16:50 So you mentioned earlier you were also diagnosed with autism. Did that contribute to all of the the PTSD and the obsessive compulsive behavior. Do you think I   Kara Joubert ** 17:03 think there might have been some crossover, and I don't know as to how much of an effect the autism had on my PTSD, because PTSD is born of a trauma response, and anyone can experience that and react adversely to it. It isn't dependent on autistic factors. I mean, I'm sure there is some research into this, and it'll be really interesting to look into, but I didn't, at least see it as a correlated sort of diagnosis, I think with OCD, though, there was definitely some crossover. And I do remember my therapist discussing this very briefly, that there is, you know, when you when you have one diagnosis, sometimes you get a few in there as well. And the full reaction was the OCD, social anxiety disorder and autism. So I almost had the full alphabet for a while.   Michael Hingson ** 18:03 Yeah, definitely, in a lot of ways, definitely. So how old were you when the autism was diagnosed or discovered? For sure,   Kara Joubert ** 18:15 I was seven years old, and that diagnosis was difficult to get. My mom had to fight for it, because a child who draws isn't your standard example of someone who was autistic, right? It was probably more obvious in how I handle social interactions, which was I handle social interactions I did have the tools, didn't understand sort of the almost unwritten rules of socializing, where I'm sort of expected to just know how to socialize, how to interact, and I think younger me would have benefited from a how to guide. But yeah, that's probably evident.   Michael Hingson ** 19:01 Unfortunately, a lot of these things exist, and nobody's written the manuals for them. So what do you do?   Kara Joubert ** 19:09 Yep, that's it. Get an autism guide.   Michael Hingson ** 19:12 An autism guide. Well, maybe AI nowadays can help with that. Who knows? Movie maybe. But   Kara Joubert ** 19:19 AI's got a few things to say about you, and I can't say they're all accurate. It says your first guide dog was Hell,   Michael Hingson ** 19:25 yeah. Well, it doesn't always get things exactly right. Roselle was number five. Squire was number one. So you know, hopefully, though, over time, it learns and it will not exhibit trauma and it will not be autistic, but we'll see   Kara Joubert ** 19:44 we shall. We shall destroy us all. That's the other hope. Well, there's   Michael Hingson ** 19:50 that too. So how old were you when you were PTSD was actually diagnosed.   Kara Joubert ** 19:56 I was 17.   Michael Hingson ** 20:00 So that was a long time after the the autism. So how did you finally decide to go see a therapist or or go down that road? I   Kara Joubert ** 20:14 think it just got bad enough, and we know a therapist through a family friend. And you know, I was having all of these symptoms. And I think it was my mum who reached out on my behalf and said, Look, is this is this normal at all for someone in her position, to which the therapist replied, Yes, actually. And you know what that first confirmation that I am, I want to say normal. Let's not overuse the word, because, I think, considered, it's probably the incorrect term to use. At least the symptoms were persistent with someone who had gone through what I had. And, yeah, I mean, all in good time. I think there will be a time where I can explain the trauma in greater detail. But today, at least, it's just a case of, you know, this is PTSD. This is what it feels like. And this, I am living proof that there is light on the other end of the tunnel. Because for a long time, I knew what that dark place looked like, and being able to live free of that, you know, just on a day to day basis, I can't help but be completely overwhelmed with gratitude.   Michael Hingson ** 21:44 So I think from what you've said, There was a time when you really felt that you were different from the people around you. When was that? At what point did you feel that way?   Kara Joubert ** 21:57 I do think this would have been i I can, I can recall two separate times. The first would have been when I was much younger, and I felt like I was living in that glass box. I didn't know how to cross the bridge. And it did feel like there was this barrier between myself and other people and that social, I suppose anxiety I knew was not normal, and I didn't feel as though, I suppose, had the tools. I didn't know how to use them, I think even if I was given them, and I for that reason, I did have to be taken out of school, because my anxiety got to a point where it was just completely overwhelming. And in my teenage years, I think it was probably standing among peers, seeing all these people interact, and I'm thinking, why aren't they afraid? Is there something so inherently different about me, that I'm constantly living in this state of fear.   Michael Hingson ** 23:08 Yeah, but at some point you realize that while there was a difference and it wasn't normal, you must have figured out that's something that you can address and hopefully resolve, I assume,   Kara Joubert ** 23:27 yeah, and it was that hope that carried me through. I would say I am a Christian, and within sort of the Christian sphere, you hear a lot about God's good plans, and although I didn't see it at the time, I had to put hope and faith that one day things were going to get better. I don't know where I would have been otherwise   Michael Hingson ** 23:57 So, but you must have at least also assume that things would get better, that that is, in part, comes from your faith, of course,   Kara Joubert ** 24:07 yeah, absolutely. And I didn't know when that was going to be, and I didn't know what that was going to look like. It looks a lot better than I thought it was going to be. And I'm happy to say that as far as fearing, anxiety is concerned, it's very rare I'd feel either these days that's I mean, people define miracles in all sorts of ways, but considering where I was, I do consider that a miracle.   Michael Hingson ** 24:42 Well, when you were diagnosed and so on, how did the people around you react? Or did you tell them? Or other than, obviously you your family knew, Did did you use that information to help you with others? Or how did all that go?   Kara Joubert ** 24:59 Yeah, I. Um, so I, I didn't have many friends in my teenage years, so there wasn't that many people to tell, to be honest. But certainly, as I have grown older and been able to be surrounded by more human beings and socialize with them and interact with them, I'm actually finding that this is this is a really beneficial experience two way, because I'm able to have the joy of interacting with others, and in certain cases, I will share the PTSD and the you know, corresponding perhaps experience with trauma, which had elements of both a fear of fear of dying and sexual trauma as well. So a lot of people undergo, unfortunately, these sorts of things at some point in their life. The current stat in the UK is one in 13 children have PTSD, and one in 10 adults will at some point experience PTSD. That is quite a high portion of the population. So, yeah. I mean, I have, yeah, absolutely. And it's something that I do wish people would talk about more because you get perhaps more attractive diagnoses. PTSD isn't one of them. It's quite ugly from at least that point of view. But look, I'm a firm believer in the potential that a human being has to overcome their trauma and to be liberated from the past. So I will share my experience with some people. It tends to be select audiences, because I understand that it's quite difficult for some people to hear and I look I always want to approach it with a point of view of uplifting someone in and imparting hope and support, because hope is good and all. But sometimes support is just as important, and being able to tell people to get help, find help, find therapeutic help, is very important,   Michael Hingson ** 27:24 since you come from a background of faith, which I think is extremely important. But can you absolutely really cure PTSD? Or is it something that will always be there, or because you have faith in the knowledge that you do, you can truly say I've cured it.   Kara Joubert ** 27:44 Well, I will say this, the faith kept me hoping for a good future. Therapy gave me the healing, and then to go full circle, faith also gave me peace. Closer to the end, it's as far as time loose ends, emotionally speaking and in therapy, you're taught to deal with the trauma as it is currently known, or at least I was, through a cognitive behavioral therapy, which is sort of a talking based therapy. And there are some triggers that might come through every once in a while, but it is completely possible to be healed, to be cured from PTSD, and this is generally through therapy,   Michael Hingson ** 28:32 as it was for me, right? And it's ultimately, although through therapy, it's a growth issue, and you've obviously grown a lot to be able to deal with this.   Kara Joubert ** 28:45 Yeah, absolutely. And I will say one thing about people with or who have overcome PTSD that I have seen is they have, I suppose, automatically been put through quite a lot, but then the growth journey is something that you know gives that person quite a lot more courage, perhaps, than someone else in their ears, just based on experience and life experience. I will say to people you know, it wasn't the trauma that made me strong, it was, it was the healing afterwards, because former itself can be pretty dire, but then on the other end of that, I'm able to take this experience and help others who have experienced something similar, and also go through life on a day to day basis, perhaps more aware of the hidden battles that people face, and that degree of empathy is quite important, I think, for someone of my position, who it loves to write, who loves to make films, it's all about telling the human story, and sometimes that means. Going down a layer or two,   Michael Hingson ** 30:04 yeah, well, but I think the ultimate thing is that you did it. You chose to do it however it happened. You eventually gave thought to this isn't the way it really should be looking at everyone else and you made a decision to find a way to go forward.   Kara Joubert ** 30:26 Yeah, absolutely. I mean, humans are amazing creatures at adapting, but I think sometimes that can be to our own detriment, where we adapt to what is a bad situation, and we live with that, thinking this is the norm. This is the standard that we've got to endure when actually, if things aren't good, it's well worth looking into a better future, a better alternative. Because, look, you can view this from a faith based point of view, or you can view this from a more therapeutic science back point of view, I think everyone is capable of healing with the right tools, and that's worth investing,   Michael Hingson ** 31:13 yeah, well, and the reality is that it should probably be some of both, because they're, they are, in a sense, related. The science is great, but ultimately you have to have the conviction. And as you point out, you you have it from faith, and there's, there's a lot of value in that, but ultimately it comes from the fact that you had the conviction that you could deal with it. And I think however you were brought to that place, and however you actually worked to make it happen, you ultimately are the one that made it happen   Kara Joubert ** 31:54 that's very well put. No, I appreciate that. Yeah, it's been quite an experience, but I know that it's one that has the potential to show others exactly that, that through hope, through therapy, no one is broken beyond repair. That's my belief, at least   Michael Hingson ** 32:24 well, so I assume you are not in therapy today.   Kara Joubert ** 32:29 No, I am not. Sometimes I'll catch up with my therapist, though he is such a decent guy and therapists, they're there to help you out. So automatically, I think they're quite invested, shall we say, in your life story. So I will occasionally catch up with him, but not necessarily, because I absolutely have to. Every once in a while, I might book a session, just because I say this to everyone I meet. I think everyone needs therapy to an extent, and it's good to check in every once in a while. But as far as necessity is concerned, no, I tend to be pretty okay these days.   Michael Hingson ** 33:11 Well, there you go. So what is your life like today?   Kara Joubert ** 33:15 Oh, today it is, can I say it's incredible, is that, all right, sure,   Kara Joubert ** 33:23 you get people, you ask them how they're going, they say, not bad. You know what? It's more than not bad. It's actually pretty good on this end. And I am, as you've said, I'm in Australia. I'm actually studying abroad, which is something I would never have imagined being able to do previously, as someone who was terrified to leave her house. And yeah, I've just finished my studies for my second year, and it's been a wonderful year, which has included a few lovely surprises along the way. So yeah, things are going pretty well.   Michael Hingson ** 33:55 Well is, is this the time to say that we're having this conversation. And for you down in Brisbane, it's 604, in the morning. So Good on you for being awake early. I mean, I know the feeling well,   Kara Joubert ** 34:12 Ah, man, it's all good. It's all good. I was saying to you before the podcast. Are no better reason to wake up bright and breezy than to be on your podcast here today,   Michael Hingson ** 34:21 listen to her spokes well. Thank you. Well, I, I get up early. My wife passed away in November of 2022, I was the morning person. She was more of an evening person. And we, we had a we worked all that out. So we, we all did well. But since she passed, and I do tend to do a lot of work with people on the East Coast looking for speaking engagements and so on. I get up at 430 in the morning, and I'm slow at it, at deliberately slow at getting up and getting dressed, feeding the dog, Alan. And feeding our kitty. Stitch, my kitty now stitch, and then I eat breakfast. So I spend a couple of hours doing all that. And it's neat not to have to rush, but it is nice to be up and look at the morning. And so when I open the door and let Alamo go outside, by that time, usually, at least in the summer, in the late spring, and in the fall, the autumn, the birds are chirping. So I'll go, Hi birds. What's going on, you know? And it's fun to do that sort of thing.   Kara Joubert ** 35:32 Yeah, it's nice to be up before the world is awake. I will say that I'm not normally a morning person, but I'm considering converting because this is actually lovely and quiet. It feels quite peaceful. I mean, yeah, the birds are Troy, but I will say this, Michael, I think the Australian birds sound quite different to your birds, because I'm sure saying, I don't think it's good morning. Well, that   Michael Hingson ** 35:57 or maybe we're doing something and you're disturbing us, but it's still still good to talk to them and tell them hello. No, they respond to that. I had a job working for a company once where I was the first into the office, and it was all selling to the east coast from the West Coast, so I got up at like four in the morning. And for six months, my wife Karen had to drive me 45 miles because we hadn't moved down to it yet, 45 miles to go from home to where I worked, to be there at six. And then she came back up and she did that, and it was great because we also read a lot of audio books as we were going down the freeway. That was relatively empty. But yeah, it is nice to be up in the morning, and that is what I tend to do, and I enjoy it. It's it's fun to be up playing with the puppy dog and and, and the kitty as well. But, you know, it's just part of what makes the day a good day. And they, they're definitely part of what brighten up my day. I have to say,   Kara Joubert ** 37:10 that's fantastic. How do they brighten up each other's day? A cat and a dog? Do they get along pretty   Michael Hingson ** 37:15 well. They get along well, but they, I don't know that they brighten each other's day. Other than that. They know each other exists, and they're happy about that. They rub noses occasionally. They talk to each other, okay, all right, I would never want a guide dog that had any animosity toward a cat, and I've always said that whenever I've had to to deal with getting a new guide dog album is going to be around for quite a while yet, but I've always said I do not want an animal that hasn't been raised around a cat. They have to do that because I just don't want to deal with that. I've seen some guide dogs that were absolute cat haters, and I would never want that.   Kara Joubert ** 37:57 No, of course. So to all animals, and also, I can imagine, from a practical point of view, he taking Alamo on a walk, and Alamo sees a cat and bolts off. That's going to be very inconvenient for all parties concerned.   Michael Hingson ** 38:11 Well, he could try to bolt off, he wouldn't succeed, but he but he doesn't, so it's okay. My fourth guide dog, Lenny, loved to chase rabbits and not to hurt them, but they're different. She wants to play with them. And you know, so this, it's cute. Well, so you You've talked a lot about having PTSD and so on, but what are some misconceptions that people typically have? You've talked about it being crazy and about it being misunderstood. Tell us a little bit more about how to understand and what, what are the misconceptions, and how do we deal with that?   Kara Joubert ** 38:48 Of course. So most of the times we see PTSD betrayed, it's on the television, and really only see two symptoms, at least from my viewing, which are flashbacks and nightmares. But PTSD can look different for different people. And although, yes, these are symptoms, and they are quite common symptoms, there are plenty of others. So anger, depression, anxiety, intrusive thoughts, OCD, these are all symptomatic of PTSD or an unresolved trauma. So I would recommend people doing some more research, perhaps into PTSD if they are curious about the full list of symptoms, certainly. But yeah, another misconception, I would say, lies in the assumption over what that trauma was. I would say assumption is the enemy of wisdom and the food of ignorance. And people can get PTSD for a variety of reasons. We've talked a little bit about those. You can even sort of get it from knowing someone who's experienced a trauma.   Michael Hingson ** 39:56 And I like that. You know, assumption is. Say that again,   Kara Joubert ** 40:02 assumption is the enemy of wisdom and the food of ignorance,   Michael Hingson ** 40:07 enemy of wisdom and food of ignorance. Yeah, there you   Kara Joubert ** 40:11 go. I won't even copyright it. It's all yours.   Michael Hingson ** 40:17 That's okay, yeah,   Kara Joubert ** 40:18 okay. Well, that's good to hear. No. The other thing is, PTSD can go away. It's not a lifelong mental health condition, or at least it doesn't have to be. And people who have PTSD, I think there's more awareness of this now, but sometimes long standing prejudices can can linger. And people who have PTSD, I mean, it seems obvious to say, but they're not weak. They are traumatized, but this is just one part of their story, and it's a part that can, through therapy, through the right sort of support systems, be healed. All humans are complex, and I don't think anyone should be solely defined on their diagnosis, because a diagnosis isn't an identity. It's a part of the identity. But sometimes this is a part, and in the case of PTSD, it's a part that can be healed. The last thing is, you know, it affects a massive number of the population. We've spoken a bit about the statistics before. PTSD, UK says that one in 10 people are expected to experience PTSD in their lifetime. That's 10% which is pretty high for something that, in my mind, at least, isn't spoken about as often as other conditions, such as autism, such as ADHD, that tend to get a lot of the talking points spotlight that we see in media. So those are a few of the misconceptions. I would say,   Michael Hingson ** 41:59 when you meet or encounter someone, how do you know whether they're dealing with PTSD or not? Or is that something that people can tell and kind of the reason for asking that is one of the questions that basically comes up is, what are some good and bad ways to deal with someone who has PTSD? But how do you even know in the first place?   Kara Joubert ** 42:21 That's a good question. I think sometimes it can be a little more obvious. Again, I would avoid any assumptions. Even if someone has experienced something traumatic, it doesn't mean that they will automatically get PTSD. This doesn't affect everyone who's gone through a trauma. It does show through in some physical ways. In my experience, someone who is quite perhaps disconnected and among the more obvious symptoms, perhaps panic attacks, relating to triggers and these are some of the ways you can see someone who has PTSD, but generally, the only way you will truly know is if that person says, or you're a therapist and you're able to do a diagnosis, there's that duration, but that would be quite A challenge, I think, for any therapist to undertake So certainly it can show through, but I do think the only way you'll really be able to know is if a person discloses that information with you.   Michael Hingson ** 43:35 So if there are people listening to us today who have or think they have PTSD. What would you say to them?   Kara Joubert ** 43:45 I would say you are not broken beyond repair. And it's so easy to take blame upon yourself for the trauma that we carry, and it's easy to think that this is just a part of yourself that you you need to hold on to, as in, internalize in such a way that hopelessness can sometimes be, unfortunately, a part of that. But maybe you are. You know, going back to it's easy to take blame upon yourself, it's undeserved, because maybe you were at the wrong plane place at the wrong time, or you trusted someone and they betrayed that trust. But the power of hindsight comes only after, not during. Is one thing I will people with PTSD, and then was a time of survival. You know, you did what you could to the best of your abilities at the time, but now is the time for healing, and it can be scary opening up, but in doing so, particularly through therapy, you realize just how normal you are, no matter how different, how ice. Related sort of these thoughts and feelings our emotions are, I mean, to go back to my story, I genuinely felt like my head was imploding every single day, and the only time of peace I really got was between waking up that split second after waking up and realizing I had another day to get through. That was the only time where I truly felt at ease. And you know, going back to you are not broken beyond repair, the brain is amazing. And I would say to people with PTSD, yes, your brain is amazing, but it's been holding on to the survival mechanism, and if it's been causing you pain and fear, then I, you know, implore you to consider that there is hope, and despite the lies that our heads can sometimes tell you, are capable of healing with the right tools. Now, I would say, if the symptoms of PTSD feel relevant to people listening, or even if they suspect something is wrong, regardless of whether they can identify a trauma or not, because sometimes these things are really hidden in the back of our heads, I would suggest looking into therapy. Cognitive Behavioral Therapy did a world of good. For me. There are other forms of therapy, but for me, that was very effective, and although not everyone's healing journey is the same, I would recommend people to just get help. That is the bottom line. If I could summarize in two words, get help. And I say this as someone who got help and it has made a world of massive difference   Michael Hingson ** 46:40 in my life, how long were you in therapy?   Kara Joubert ** 46:43 Oh, good question. I would say, probably for about, let's see, for about two years. But then, as far as, like the actual PTSD is concerned, the most confronting part of therapy, because it isn't the most comfortable process tackling trauma, the more difficult parts of therapy probably lasted for about, I want to say, six months, but that was six months of improvement. That wasn't just six months of feeling nothing but sort of frustration and distress. No I saw in those six months, even within the first week, even I saw there was improvement, but yeah, as far as, like, the hardcore processing of the PTSD that probably lasted for about six months to a year, and then I still went to therapy for some time after that, but by that point, the symptoms had definitely diminished quite a bit.   Michael Hingson ** 47:49 Okay, well, if we're going to get real serious, so are you drawing still today?   Kara Joubert ** 47:55 Oh, that's most difficult question you've asked me on this. I still do. Yes, I I would show you a few of my drawings, but I think that would be a fruitless pursuit. Yes, well,   Michael Hingson ** 48:09 some people can see them on on YouTube. But what do you draw today?   Kara Joubert ** 48:13 Are you recording this visually as well for Okay, well, in that case, for the folks back home, but if   Michael Hingson ** 48:18 you're going to hold them up, you have to tell us what they are, for those of us who don't see them. Yeah,   Kara Joubert ** 48:22 see them, of course, of course. So I've definitely expanded my horizons since drawing. I also do watercolor and acrylic and oil anything sort of artsy I absolutely love. And I'm holding to the camera now, sort of a small, a, well, I say small, it's about an a Ford sized picture of a whale. But within that whale, I have drawn, not drawn, sorry, painted a watercolor galaxy. Oh, yeah.   Michael Hingson ** 49:01 So the whale. So the whale is the the border of the galaxy,   Kara Joubert ** 49:05 exactly, and it's surrounded by white so this is one of my cheat paintings, because it's quite easy to do, but yeah, I have drawn quite a few other things. My dad was a graphic sorry. My dad was a graphic designer, so I've I'm going to blame that side of the genetic pool for interest.   Michael Hingson ** 49:28 Or you can say you came by it quite honestly, which is fair,   Kara Joubert ** 49:34 maybe a combination of both.   Michael Hingson ** 49:35 So you, you decided, so you, went through homeschooling, and did you get a diploma like people normally do in school? Or how does all that work with homeschooling?   Kara Joubert ** 49:49 Yeah, so homeschooling is probably another thing that has a few misconceptions attached to it, but truth be told, everyone's approach is different. So, yes, you will still get the homeschooled family who, you know, focus mostly on things such as sewing and cooking and doing all that. I would, I would recommend people don't assume automatically, that's what homeschooling looks like. I've been given that assumption before, that oh, I'm homeschooled. That must mean I'm, like, really good at cooking I am, but not because of the homeschooling. I did sit my GCSEs, which I'm not sure what the equivalent is in America, but it's the exams you sit when you're around 16. And I did reasonably okay, I would say I also sat them a bit early because I could so as to get that out of the way. And then, as for my A levels, which is the next set of exams, I chose sociology, politics and law as my three subjects, and I did pretty okay in those as well. I got 2b and a C, which, you know, I can't, I can't scoff at that. I was very close to getting two A's and a B, and that's, that's something I've I've since let go, because now, starting university, I am pretty much an A student. So going back to the teachers who said I couldn't, ha, ha,   Michael Hingson ** 51:31 yeah, you should go visit your your former teachers, and say, Hey, check this out.   Kara Joubert ** 51:36 The school might the school's been shut down since then. So   Michael Hingson ** 51:40 um, there you go see So, yeah, good decisions,   Kara Joubert ** 51:44 more than that, but yeah,   Michael Hingson ** 51:48 well, so what are you studying in university?   Kara Joubert ** 51:51 Yes, so I'm studying, I'd say mostly two things, one officially and one unofficially. Officially, I'm studying journalism. That is what my degree, and that has been so much fun. I mean, it's through the journalism course that we actually first met, because you were a guest on Alex left hooks podcast, and that's when first introduced. So I and I was on that podcast because of my journalism studies, at least that's how I met Alex myself, and it's been such a fun experience of being able to speak with a variety of people. And from going going from someone's social anxiety to going to a place where I actually love speaking to people is another massive change, and the journalism degree has been great in sort of pushing me out of my comfort zone from that point of view. And now I love talking to people, as you might or may not have already gathered, and unofficially, I'm studying filmmaking. So, oh, I've got the journalism side of things, but then I will. I can't use the word sneak, because the lecturers, the film lecturers, know I'm there, but I will go to certain film lectures and screenwriting seminars. And through sort of this extracurricular pursuit, I've been able to make a few short films, which has been another incredible experience that I would never have seen coming to be honest,   Michael Hingson ** 53:27 in this country, we wouldn't call it sneak we would call it auditing, your auditing, which is probably a polite way of saying sneaking, but that's okay.   Kara Joubert ** 53:37 I'm like, Yeah, I'll need to apply that. I have been called an adopted film student by one of the lecturers.   Michael Hingson ** 53:44 Well, I could be adopted. That's okay.   Kara Joubert ** 53:47 There you go. It's still a loving family. I feel very to hear, yeah, very supportive environment. Fantastic.   Michael Hingson ** 53:55 Well, if you could go back and talk to the younger Cara, what would you say?   Kara Joubert ** 54:01 Oh, gosh, it's going to be even better than Okay, without summarizing it like without putting it too bluntly as to say, okay, chill. Yeah, I understood why a lot of the things going through my mind were quite overwhelming. And I think I need to give that kid some credit, because she definitely was put through a lot, and she did manage to get through on the other end. So I would say, yeah, it's going to be even better than okay, you're more capable than you realize, you're stronger than you realize,   Michael Hingson ** 54:35 which is, of course, something that we talk about on unstoppable mindset all the time, which is that people are more unstoppable than they think. They are. They underrate themselves, and it's so important that more people recognize that they can do more than they think, and they shouldn't sell themselves short. Yeah,   Kara Joubert ** 54:53 absolutely. And I would say there's sorry you go and   Michael Hingson ** 54:59 it happens all. Often that they sell themselves short.   Kara Joubert ** 55:04 No, absolutely. I mean, I was just about to say it's almost like there's a the word pandemic has been overused, and perhaps, you know, relates to some unfortunate events in 2019 2020 but I would say there is a bit of a pandemic of negativity, and I have seen it among my peers, where people do sell themselves, sell themselves short, yeah, and I think there is a lot of power in the way we talk over ourselves, and a lot of power in the way we talk about others. And I've heard it all too often that a situation is hopeless. As someone who's come from what could have been a hopeless situation, I renounced that statement quite a bit, because it's very rare. I would say that a situation is truly hopeless. And even when it is hopeless, there is still some good to be had in the future, and that is so worth holding on to.   Michael Hingson ** 56:10 What what caused you to decide to do some traveling and studying abroad? How did all that work?   Kara Joubert ** 56:17 Yeah. So as I said, I used to be someone who was very scared to even leave the house. How did I make the jump from that to here? Well, the therapy definitely helped, because my therapist was aware of my autistic side of things and was able to give me some techniques to be able to feel more comfortable, at ease around people outside of my, I want to say, comfort zones, and yeah, I was able to apply that. The opportunity came around quite unexpectedly. There was a talk that we had as a as a year group, the first year, I think, of journalism. And very early on, you had to decide whether or not you are going to apply, because there was a deadline. And at the time that I applied, I will admit I didn't feel 100% ready, but I was putting hope. I was putting faith in there would be a future in which I will be ready, because that's what I want. I want to be able to get out of my comfort zone. Because one thing I found is outside of the comfort zone, there are amazing opportunities, amazing things happen. So I applied, and I didn't hear back for a while, and then there were some interviews, and it was at the interview stage where I really had to, you know, fight for my position as someone who was going to study abroad. And I did. And I think for this particular setup in Australia, 30 students applied, and only three were accepted. Thankfully, I was one of those.   Michael Hingson ** 57:53 And so you're spending the winter in Australia.   Kara Joubert ** 57:57 Yeah, I am, which a lot of people might think isn't too bad, in consideration to the UK, perhaps not too too bad. But it is getting quite cold here. It can get cold in Australia, maybe not quite cold enough to snow. But there have been days where it's been 11 degrees Celsius, which is quite chilly,   Michael Hingson ** 58:17 which is quite chilly, yeah. Well, right now it's, I think, where I am, about 36 Celsius,   Kara Joubert ** 58:27 beautiful, degrees Celsius. We're not working in   Michael Hingson ** 58:30 Fahrenheit. Thank you, Celsius.   Kara Joubert ** 58:33 I appreciate that. My British Self does appreciate it.   Michael Hingson ** 58:38 Actually, it is actually it's about 38 Celsius outside right now. So toasty.   Kara Joubert ** 58:49 Yeah, I can imagine that's probably a little too toasty. Surely, are you planning to into the great outdoors? Are you staying safe inside?   Michael Hingson ** 58:58 I'm staying mostly inside. I'll go out with Alamo a little bit, but it's pretty warm out there, so I'll stay in here. Well, this has been really fun, and clearly you've been very unstoppable, and intend to stay that way, which is as good as it could possibly get. And we really appreciate it, and I really appreciate your time being here with us today. So I want to thank you for that, and I want to thank you all for listening. I hope that Cara has given you some really insightful and interesting things to think about and to go away and ponder. We hope that you enjoyed this episode. If you did, I'd love to hear from you. You can reach me. Michael, H, I at accessibe, A, C, C, E, S, S, i, b, e.com, wherever you're listening or watching, please give us a five star review. We value your reviews very highly. Cara, if people want to reach out to you, is there a way to do that? Of.   Kara Joubert ** 1:00:00 Course, yeah, I would love to hear from people I am accessible through variety of ways. I've got my website, which is just my name.com,   Michael Hingson ** 1:00:08 um, so that's spelled all that for me, K, A R A,   Kara Joubert ** 1:00:11 K A R, A, J, o, u, B, E R t.com, and there people will find my project, and they'll also find a way to contact me and I am findable on social media as courage you bear media.   Michael Hingson ** 1:00:32 Cool now, with you being in journalism, when are you going to write a book?   Kara Joubert ** 1:00:38 That's a very good question. I really might not have a few things going on the side. Yeah, what's the space?   Michael Hingson ** 1:00:47 Well, I want to thank you again, and I really appreciate you all being here with us today. And if you know of anyone else who ought to be a guest on the podcast, and Cara you as well. Please introduce us. Send us an email. Michael H i@accessibe.com there are lots of podcast episodes. We hope that you'll find them. You can always find them on my website, which is www dot Michael hingson.com/podcast, and Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, O, n.com/podcast, so love to hear from you, and both car and I would really appreciate anything that you have to say. And once more, car, I want to thank you for being here. This has been absolutely fun.   Kara Joubert ** 1:01:35 Thank you. I've had a completely fun time here myself. Thank you. It's been an absolute joy.   Michael Hingson ** 1:01:47 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Wenn die Segel ihrer wendigen Boote am Horizont auftauchten, versetzten sie die Küstenbewohner Europas in Angst und Schrecken: Die Wikinger waren zwischen dem späten 8. und dem 11. Jahrhundert von allen gefürchtet. Sie prägten in dieser Zeit die Geschichte Europas. Und es entstand ein Mythos über sie, der sich bis heute hartnäckig hält: Die bärtigen und angsteinflößenden Nordmänner tranken angeblich aus Totenschädeln, verwüsteten Kirchen und Klöster, raubten Frauen und töteten jeden, der sich ihnen in den Weg stellte. Aber wer waren die Wikinger wirklich, und warum spielten sie eine so zentrale Rolle in der Geschichte Europas und darüber hinaus? Was trieb sie zu ihren Raubzügen an? Und stimmt es wirklich, dass es die Wikinger waren, die als Erstes über den Atlantik gesegelt sind, weit vor Kolumbus? Ein Podcast über zur See fahrende Bauern, wilde Kämpfer, Handelsreisende, Entdecker und die Frage: Was ist dran am Mythos Wikinger und was gehört ins Reich der Legenden? Gesprächspartner*innen: Julia Becker Sverrir Jakobsson Matthias Toplak Dominik Waßenhoven Eske Willerslev Literatur Becker, Julia (2008): Graf Roger I. von Sizilien. Wegbereiter des normannischen Königreichs, Bibliothek des Deutschen Historischen Instituts in Rom 117. Buchholz, Peter (Hrsg. und Übers.): Die Angelsächsische Chronik. Stuttgart: Reclam, 1992, Manuskript A, Eintrag 891. De rebus gestis Rogerii Calabriae et Siciliae Comitis, ed. Pontieri, Buch II, 1, S. 29 Dudo von Saint-Quentin: De moribus et actis primorum Normanniae ducum. In: Scriptorum Rerum Normannicarum, Bd. 1, hrsg. von Jules Lair. Caen: Caroli Metérie, 1865, S. 1–275. Gaufredus Malaterra, De rebus gestis Rogerii Calabriae et Siciliae Comitis, ed. Pontieri, Buch I, cap. 3, S. 8: De rebus gestis Rogerii Calabriae et Siciliae Comitis, ed. Pontieri, Buch II, 1, S. 29 Geo Epoche (2012): Die Wikinger. Entdecker, Krieger, Staatengründer. Das Zeitalter der nordischen Seefahrer 793-1066. Heft 53. Jakobsson, Sverrir (2020): The Varangians. In Gods Holy Fire. Kater, Michael H. (2006): Das Ahnenerbe der SS. 1935-1945. S. 97. Longerich, Peter (2010): Heinrich Himmler: Biographie. Margaryan, A. et al. (2020): Population genomics of the Viking world. Nature. Vol. 585, p 390-412. Photius: On the Raid of the Rus'. In: Florin Curta (Hrsg.): The Other Europe in the Middle Ages: Avars, Bulgars, Khazars and Cumans. Leiden: Brill, 2008. Regino von Prüm: Chronik. In: Reinhold Rau (Hrsg. und Übers.): Quellen zur Karolingischen Reichsgeschichte, Bd. 3. Darmstadt: WBG, 1974. Ross, Alex (2020): Die Welt nach Wagner. Simek, Rudolf (2016): Die Wikinger. C.H.BECK Wissen. Waßenhoven, Dominik (2006): Skandinavier unterwegs in Europa (1000–1250). Untersuchungen zu Mobilität und Kulturtransfer auf prosopographischer Grundlage. Europa im Mittelalter, Bd. 8. Berlin/Basel: Akademie Verlag. Waßenhoven, Dominik (2016): 1066. Englands Eroberung durch die Normannen. Mehr zum Thema in der ZDF-Mediathek: https://www.zdf.de/dokus/mythos-normannen-100 https://www.zdf.de/video/dokus/grosse-voelker-106/terra-x-grosse-voelker-wikinger-kultur-geschichte-100 Weitere Links Geschichte der Ukraine: https://open.spotify.com/episode/6vWXRlfTlRAuiCMwnoJ9sY?si=42c1bbc934ab485a Team: Moderation: Mirko Drotschmann Sprecher*innen: Juana Guschl, Nils Kretschmer, Makke Schneider Buch und Regie: objektiv media GmbH, Janine Funke und Andrea Kath Technik: Sarah Fitzek Musik: Sonoton Produktion: objektiv media GmbH im Auftrag des ZDF Redaktion ZDF: Katharina Kolvenbach

The title fits, but not necessarily for the reasons you imagine. Barbara Leigh grew up in Wisconsin where she attended college and had a successful career. She tells us about her life and discusses getting married, having two children and over time watching her life choices basically and totally destroy her self esteem.   Barbara tells us how she, while growing up, was constantly described as a “smart girl”. She helped many figure out answers and learned along the way how to observe and research to learn whatever she needed to know. In 1995 when the internet was just coming into our sphere of experience, Barbara learned about it and created web pages and websites for the nonprofit for which she worked. Even with all the technical knowledge she amassed it took many years before she realized that even with all her smarts she was becoming a person who was being reshaped by a partner with his own low esteem and who constantly blamed her for everything that went wrong.   Eventually Barbara realized that something was wrong and began to look in ernest at her life and behavior. She realized that she had to make choices and regain her own self confidence and constructive view of herself. She changed her life and outlook and began growing again emotionally. Barbara tells us about her journey and even includes lessons she learned and wants to pass on to others.   In 2024 Barbara wrote and published her book, “Why Smart Girls Get Into Bad Relationships and How Not To Do It Again”. She is quick to point out that the book is not just for women. It is for anyone who may be facing a “bad relationship”. Barbara shares nine conclusions and thoughts from the book that illustrate why her writings can be so important for so many.   This episode is full of many great life lessons and observations. I do hope you not only enjoy it, but that you also gain some positive life choice ideas from it.     About the Guest:   Barbara Leigh grew up on a small dairy farm in Wisconsin and was considered in school to be a smart girl. She was not the type to get in trouble or make bad decisions. She was involved in lots of activities and did well in school.   She went off to Ripon College where she majored in Speech Communication and worked in the library. After graduation, she got a job in a library at a nonprofit. While working toward a Masters in Library and Information Science at UW-Milwaukee in 1995, she was taking an online searching class and was recruited to build a web site for her employer, being one of only a few employees that had even heard of the World Wide Web.   From there, Barbara built a career as a web developer and eventually moved to online learning and LMS integrations. In each career step she moved toward content, but eventually was directed back to the technical.   In the midst of all that, Barbara got married and had two children. She entered and contributed to bad relationships in her marriage, career and family until one day she decided to just stop. She has spent the last twenty years figuring out what it means to stop, how to continue living, and how to do it better. In 2024, she published a book, Why Smart Girls Get Into Bad Relationships and How Not To Do It Again, and in 2025, she took early retirement to get fully into content and do more writing. She currently writes the Helpfulmess blog which posts weekly. Ways to connect with Barbara:   Instagram: https://www.instagram.com/barbaraleighauthor/ Facebook: https://www.facebook.com/barbaraleighauthor Bluesky: https://bsky.app/profile/barbaraleighauthor.bsky.social Website: https://www.barbaraleighauthor.com     About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hello, everyone, wherever you happen to be today, around the world or in space, whatever the case happens to be, we're all in space anyway, so I guess that counts for something. But I'm really glad that you are here, and we're really going to have, I think, an interesting conversation today, because we, we have a person who has written an interesting book, at least. I think it's an interesting book. The title of the book is, why do smart girls get into bad relationships, and how to and how not to do it again. I think that's an interesting title. Smart Girls, I gotta say, though, Barbara, who is our guest, Barbara Leigh, I don't know. I think they're more than smart girls that get into bad relationships or just do dumb things. I don't know. Why is it that most people do dumb things, but that's a different story, and probably not what we're really going to cover today. But anyway, I want to welcome you to unstoppable mindset, and we're glad you're   Barbara Leigh ** 02:19 here. Thank you. Thanks for having me. Appreciate   Michael Hingson ** 02:23 it. Yeah, well, it is probably true. Why do, why do so many people get into challenges? Ah, but we cope with what we have to right? Yes, we do. Well. Well, I'm glad you're here. Thanks for for being here and being on unstoppable mindset. Really looking forward to having a chance to really chat. Why don't we start? If we can by you telling us a little bit about kind of the early Barbara growing up and all that. Alright, well, I grew up. How's that for a great way to start.   Barbara Leigh ** 02:52 That's a great, great way to start. I grew up on a small dairy farm in Wisconsin. I had two brothers and a sister, mom and dad and, you know, cats and a dog and cows. I lived in a small community. Everybody knew each other. Nothing really exciting about my childhood. I was in 4h and I was in lots of activities in school. I did great in school, and I was wildly shy as a small child, but I managed to get comfortable enough with that by being a 4h officer and being in in leadership positions in the activities that I was in. I went to off to college in Ripon, and I been busy working on being me ever since,   Michael Hingson ** 03:56 well, so you, you, you don't sound like you're very shy today,   Barbara Leigh ** 04:06 like I said, I tried to get past that. I'm still wildly introverted, but I'm at least, you know, able to speak in public. That's a   Michael Hingson ** 04:15 start. Well, that's a good you know, I'm I've always been amazed, and I hear it so often that the top fear today is public speaking. And I've never really, I know it's me, but I've never understood why it is, because I've always been somewhat used to doing it, but I think that people approach public speaking oftentimes with kind of the wrong idea, because I find that if people fear it, what they're really saying is they're afraid of the audience and what the audience might do. But I find that audiences generally don't tend to really want to view a speaker as being bad. They want speaker. To succeed. So it's always been a puzzlement to be as to why people are afraid of public speaking.   Barbara Leigh ** 05:07 Yeah, that is true. I was a Speech Communication major in college, and had to take public speaking as a course, and we had a guy in there that was just shook. His whole body. Shook it when he started out, and he by the end of the course, he was the best speaker there. I think he just needed to practice doing it and find out it's not so bad.   Michael Hingson ** 05:34 Well, what did he do? What do you have any notion of what what really eliminated his fear?   Barbara Leigh ** 05:41 I think he just got better each time. I think it really was just just getting up in front of people and finding out, yeah, they aren't gonna do anything. They're trying to do the same thing as me. They're trying to learn public speaking, and they're fine.   Michael Hingson ** 05:56 That's cool. Well, I know when I was a program director at our campus radio station at UC Irvine, I wanted everyone to listen to their their own shows. So we we wanted them to record the shows which they wouldn't do. So the engineer and I arranged for that to get done, and we made people listen to their shows, take the cassettes home and listen to them. And as I think about it, I think that probably more often than not, some of these people were in radio because they didn't have to stand up in front of an audience, and they didn't think about being in front of an audience and speaking so much. And so they did what they did, but when they were compelled, if you will, to listen to themselves, they got better. And they got better because they then heard what everybody else is hearing, and they taught themselves that they could really do better than than they thought they were doing, and that they thought that they could do. And I think that really makes a lot of difference. And some of those people actually ended up going into broadcasting as a as a career,   Barbara Leigh ** 07:01 that's great. Yeah, it really is. It's just a matter of getting used to your own voice. I mean, some people just really got annoyed, I guess is the word at their own voice, and they were like, I don't sound like that. Well, you don't sound like yourself inside your head. Yeah,   Michael Hingson ** 07:27 yeah. I know that when I hear myself talk, I do know that I sound different than I think I sound. And so again, that's part of what I work on. When I listen to recorded speeches, and I listen to what I say and how I say it, because I know what audiences like when they hear a speaker, so it gives me something to work toward. And that's a good thing. Yeah. So it is kind of fun. So you went off to school, you were in high school and all that and and did what? What people do in high school, I assume,   Barbara Leigh ** 08:07 yep, lots of groups. I was in library club and let's see Spanish club and music, musical and choir and various things. Yeah, normal stuff, yeah,   Michael Hingson ** 08:23 yeah. I did some of that. I was in the science club, and there was a math club. Wasn't in too many clubs, but I was in those two and and had a lot of fun with that. So it's, it's a good thing. And then, of course, as many of us do, then you went on to college. Where did you go to college? Ripping College. I've never heard of that college,   Barbara Leigh ** 08:49 very small liberal arts college,   Michael Hingson ** 08:52 which is all the better I am. I'm a fan of smaller colleges. I read in the book David and Goliath, the guy who invented the tipping point, wrote this book, and he talks about the fact that if more people would go to small colleges, they would discover that they could actually be kind of a larger fish in a small pond, rather than being a fish that isn't necessarily as large a fish in a very large pond. So the value of people going to to places that are smaller adds a lot of value, and you do get a lot more attention. And that's why, one of the reasons I think I went to UC Irvine, we had 2200 excuse me, 2700 students when I went there. Now there are 32,000 freshmen. My gosh, I can't believe how large it is. No, it's University California, Irvine UCI, which they always say lovingly, really, truly means under construction indefinitely. They're always building new things on the college. So.   Barbara Leigh ** 10:01 Yeah, ripen is, is under 1000 students total. And   Michael Hingson ** 10:07 what did you major in? I knew all my professors. It   10:09 was great. And   Michael Hingson ** 10:10 that's, that's cool. And I did as well. I and I got to know some of them very well. Actually, a couple, one of them even came to my wedding when my wife and I got married. Some, seven or eight, well, eight years after I graduated, or, well, six years after I graduated, but he, we invited him, and he came to the wedding. So that was kind of cool. What did you major in   Barbara Leigh ** 10:33 speech communication with a religion minor? All right.   Michael Hingson ** 10:37 Wow, that's an interesting combination. Why? Why a religion minor with with that religion   Barbara Leigh ** 10:43 has always intrigued me. I guess it's I am interested in people, and religion has such a strong effect on people, and so I really just wanted to learn more about various religions and and how they work.   Michael Hingson ** 11:01 So what do you what do you think about religion and our world today, and how much of an effect it it has?   Barbara Leigh ** 11:11 It's probably very big question. Yes, yes, I have that's like, one of the ideas for one of my next books is to dig into that I'm I have several ideas of things I want to cover, and that's one of them. But, yeah, it just it floors me that there can be so much variation in people who seem to believe the same things.   Michael Hingson ** 11:44 Yeah, yeah. It is. It is fascinating. I I've said ever since escaping from the World Trade Center on September 11, that what happened, no matter what those terrorists say, was not a reflection on the whole world of Islam and the Muslim faith, those were thugs who decided that they wanted to try to make the world bend to their will, if you will, and and they they did a pretty good job for a little while, but it wasn't a religious war, because I think most Muslims are not that way. That's true, and we shouldn't demonize that religion as such, especially since we could always go back and talk about the crusades in, you know what, 1066, and so on. And if we want to talk about Christianity and what it did, yeah, the reality is, everybody tries to do things in the name of religion, and it just doesn't make sense at all. It doesn't. But people try to justify anyway, which is, which is truly unfortunate. Well, so what did you do after you got a degree?   Barbara Leigh ** 12:47 Oh, let's see. I went off to Well, I got married. There you go, after graduation, and moved to the town where my my husband was living, and we I started working at K Mart, and from there, I went to outlet mall. I was the retail store manager, and then I got my job at a nonprofit, and I've been at that nonprofit for 34 years, until I retired, just not too long ago.   Michael Hingson ** 13:24 Wow. What's the nonprofit? Or can you say   Barbara Leigh ** 13:28 it's the international foundation of employee benefit plans? Okay,   Michael Hingson ** 13:33 well, that sounds pretty useful. You were there a long time, huh? I was wow.   Barbara Leigh ** 13:39 I moved around to multiple departments, but I was able to keep growing later, so I stayed   Michael Hingson ** 13:46 so you you were there 34 years. Wow, that is a long time. What? What did you What did you learn about life being there for so long? Wow, I was out for a general question, yeah.   Barbara Leigh ** 14:06 Well, I learned, boy, so many things I have. The foundation is an Educational Association. So I learned the actual benefits. Part of it, I have a Certified Employee Benefit Specialist designation, but also I learned a lot about people and work environments and and getting along with people, and I learned a lot about technology when I started at the foundation the the World Wide Web was not public yet, and while I was there, I was going to graduate school at UW Milwaukee. I. For library and information science. And while I was doing that, I was taking a an online searching course. And my boss, well, I worked in the library, so my boss asked me if I would create a website for the foundation, because nobody else in the building really had even heard of the World Wide Web yet. Yeah. So I learned all about web development and programming and all of that, just because I happened to be the only one that   Michael Hingson ** 15:40 knew, and using tools like Netscape, remember Netscape? Oh, yes, absolutely,   Barbara Leigh ** 15:50 yeah, wow. So yeah, I learned a lot of that, and then from from the library, I went to it, and was in a web developer for many years, and then from it, I went to educational programs where I was working with our learning management system and the integration with with our association management system. So I was, I was doing integrations, basically and but the things that I learned in technology careers that have helped me thus far have been I was doing a lot of troubleshooting. So I would, you know, a lot of times, you know, if you're in technology, no garbage in, garbage out. So when I get to a problem, I say, you know, there's this, there's garbage coming out, or there's nothing coming out at all. And I work back word through the process to get to the source data. And learning that you finding the source data and making sure that the source data is correct is really important. So I learned about a lot about working my way through systems to find that and also making sure that the systems work. So that has helped me a lot in in my life, because when I got into the situation where I needed to write this book about I managed to work my way back to the source of of the problem. And so the the source of the problem was my beliefs about me, about relationships, about other people. And so it was really helpful for me to have that process already in place in my brain, that I could just work my way back to that and Okay, now I can start from better data.   Michael Hingson ** 18:13 Yeah, do you think that working a lot in technology and perhaps some of the other areas where you worked. Do you think that that taught you more about how to observe and look at things and better be able to analyze them and and remembering them? I just find that so often people don't observe things. And I think learning to observe is extremely important to do   Barbara Leigh ** 18:45 absolutely yes, yes, when that's that's like all of my career was observing and and like you said, analyzing, being able to put what I've observed into what I want to happen, or what I would I need to communicate with other people. I think a lot of my career was, was connecting the right people to the right either technology or the or the other people, or just get making those connections.   Michael Hingson ** 19:30 But you had to learn how to observe people and draw conclusions and get that information to make that happen.   Barbara Leigh ** 19:38 Oh yes. And, you know, it's a process, just in growing up and watching people in general. Like I said, you know, religion was, was my thing, because people fascinate me. So I I've always been a people watcher, not like, go sit at the mall and watch people, but, I mean, yeah. I just really try to understand where people are coming from. And I think once I was in a technology career, it was even more important, because a lot of times in those careers people don't expect the technology person to be able to do that, and for me, that was the most important part with understanding the people, understanding what they wanted, what they were actually saying was not exactly what they wanted, and to try to get it get to what they wanted, and then to work with the system to be able to get what they wanted to come out correctly.   Michael Hingson ** 20:53 How did you discover that? How did you discover that people weren't necessarily saying what they really wanted, or that somehow it wasn't being articulated on it. And I understand that's a really tricky sort of thing. I know in asking myself that I just kind of respond by saying, it's just something you gain from a lot of experience, but you have to think about it. But you know, what do you think   Barbara Leigh ** 21:21 exactly? It's trial and error. You keep having people ask you for one thing and then expecting something else, until you figure out that you know what that's really not what they want, and to get them to verbalize, okay, what is it you want coming out of this? Is it? It's tricky.   Michael Hingson ** 21:47 Yeah, yeah, it is and, and it is something where you got to be pretty careful about how you do it and, and to whom you you focus your attentions to make that happen. Or if you've got some people who are difficult to deal with, and again, I guess that that helps you stretch and grow and you learn how to even deal with those people a little bit better, so that they're comfortable in interacting with you.   Barbara Leigh ** 22:14 Yeah, absolutely. But a big part of my job is making people feel comfortable enough to talk to me and, you know, and a lot of times when I would get a project, I would go to the person that that's using, whatever it is, and ask them, okay, you know, where are you getting this data? What do you want it to look like? And, you know, and ask them deeper questions. And, and these are often the people who are, you know, low man on the totem pole, and don't ever get asked, but those are the people that I needed to get to to find out what you know, where things were coming from, to actually give them what was going to work for them.   Michael Hingson ** 23:10 And that's interesting. You're saying, like, the low person on the totem pole doesn't get asked, and they're the ones that would love to be asked to be able to offer their opinions, so that that opens up whole new opportunities when you convey that you're you're willing to listen, and of course, that also then deals with the whole issue of trust. Because if they tell you something and say, Well, I want this incompetence, and you have to keep it that way. Yes, absolutely, trust is, is such a fleeting thing today, even though it's all around us, everywhere we go And everywhere we look. I mean, we trust that the roofs on our houses aren't going to collapse while we're doing this interview, this well, this conversation, and we trust that the internet is going to continue to work. It might, we'll see. But, but we trust in so many ways, but yet, unfortunately, we also confront, or are confronted by situations that try to teach us not to trust and to be close to trust, which is too bad. Yeah, one of the things that, that, that I talk about, actually, in my latest book, live like a guide dog, is trust. I talk about the fact that, in general, the difference between a dog and a person is while dogs love unconditionally, and I think that's true, although they can be taught not to, obviously, but while dogs love unconditionally, they don't trust unconditionally. But the difference between a dog and a person is that dogs are much more open to trust because we have just learned, or we've drawn the conclusion that we can't trust people, and so we lose that skill of being open to trust and trust. Truly learning how to determine whether we can trust any individual or not, rather than just saying we're not going to trust   Barbara Leigh ** 25:07 Right, absolutely, yeah,   Michael Hingson ** 25:10 which is, you know, which is so unfortunate? Well, I'm sure you've, you've encountered that a lot.   Barbara Leigh ** 25:17 I have, indeed, and you know that's that was part of my process, was learning how to trust again. And that's a slow, slow, hard process.   Michael Hingson ** 25:31 What, what caused you to start to learn not to trust? What? What happened in your life?   Barbara Leigh ** 25:38 Okay? Well, I want to talk about it, but, well, I won't go into too deep a detail, but yeah, I I was in a relationship where, you know, I was with a very a person has low self esteem, and because of that, I would get told that things were my fault, or things were if I hadn't done this, or if anything That happened really was was somehow brought back to me and as a person with higher self esteem, I took that as my personal responsibility, rather than looking at it as no, that's really Your choice, not, not something that I could cause, and that just kept eroding away at my confidence, and it ended up with me having no self esteem whatsoever. Wow. And then we, you know, I hit a point where an event happened, and I, you know, my brain went, nope, I don't deserve that. And that's where the light switch flipped, and I was to, you know, then I started looking around and going, you know what? I didn't deserve that, either or that, and that was not about me. And so then I started to measure against that, and go, Okay, I can set up boundaries now, because this is behavior that I won't accept anymore. And I was able to start making boundaries, and I was able to start standing up for myself. And, you know, as as that process went on, I was able to, I guess, it was motivate myself just by connecting, reconnecting with that higher self esteem person that I had been earlier. And so I would, you know, it honestly took a very long time, because I was at nothing, and at that point, I made a conscious effort to be gentle with myself and to be patient with myself and to accept myself and so with those being kind to myself thoughts, that's how I was able to move forward. And like I said, moving forward started motivating me, and I was able to bring myself back up to a higher self confidence.   Michael Hingson ** 29:02 Did you get? Oh, go ahead. Oh,   Barbara Leigh ** 29:04 but yeah. The the trust being gone was a trust for not just the person I was in a relationship with, but for so many things around me because I didn't trust myself. I didn't trust what I was believing about myself.   Michael Hingson ** 29:28 Did you hate yourself?   Barbara Leigh ** 29:31 I would not say that. I would say I just didn't understand myself. I would like I said, when I got to the bottom, I was able to say, I don't deserve that, so I wouldn't say hated myself. Yeah,   Michael Hingson ** 29:48 that's why I asked the question, because that was my impression of what from what you were saying. It wasn't a hate or a dislike, it was a recognition of what should be and what. And then how to deal with it?   Barbara Leigh ** 30:02 Yep, I was, you know, because I got there and, you know, the light switch went on, and I was like, how did I get here? How did this even happen? You know, it just, I couldn't understand.   Michael Hingson ** 30:18 But as you, as you progressed and as you learned about yourself, and that, of course, was part of it, is that you were learning about yourself and bringing yourself back the person you had a relationship with you weren't able to to, I gather, make positive steps to get them to to be a lot better than they were.   Barbara Leigh ** 30:43 That was not my focus. My focus was no boundaries, so that they couldn't hurt me anymore,   Michael Hingson ** 30:52 right, right? It wasn't a matter of you're trying to heal them, but setting boundaries and it would have it would have been nice if they had recognized what was going on. But that was the difference, is that you recognized and they did not right.   Barbara Leigh ** 31:06 And honestly, once I got to a place where I was back to being who I felt like me, he was able to look at that and take some motivation from that, and he actually went and got help through therapy as well. So it actually turned out way better than than expected, but   Michael Hingson ** 31:41 yeah, so are you guys still married? Yes, we are. Well, there you go. Okay, and that was what I was curious about. So he he did. It wasn't you can't, you can't fix everything because people have to fix themselves. But he was able to recognize that which was, which is so cool,   Barbara Leigh ** 32:02 yeah, honestly, I moved out twice. So, I mean, like I said, I set boundaries, yeah, but we made it work. I mean, like, like I said, when I first made the change I did. I was not strong enough to move to be on my own. I just wasn't. And so, you know, I just tried to be as patient with myself as possible, and and I just kept, kept those boundaries and okay, you can't talk to me like that. That's just not going to work. And as I moved forward, he kind of came along with me   Michael Hingson ** 32:47 well, and it sounds like you're both the better for it today.   Barbara Leigh ** 32:54 Oh, absolutely, yes, we've come a long way. I wouldn't say we're perfect for sure, but   Michael Hingson ** 33:01 it's a it's a process. Yes, it is. So what does he do for work or for a living?   Barbara Leigh ** 33:08 He is a sales person for a home improvement company.   Michael Hingson ** 33:11 Ah, ah, Home Improvement. Tim, the tool man, Taylor, but that's another story. Oh, gosh. Well, that's pretty cool. And does he do well at selling?   Barbara Leigh ** 33:25 Yes, he does that. He had his own business for for many years, and so it just comes pretty naturally to him.   Michael Hingson ** 33:34 Well, at the same time, if you're going to be good at sales, you have to learn to observe and and not take things too personally sometimes as well. I learned a lot about sales when I was confronted by needing to go into sales or finding another job, and then I took a Dale Carnegie sales course, and one of my favorite observations about sales is that the best salespeople are really counselors. They're teachers. They guide you in and help you make the right decision, rather than just trying to force something on you, which doesn't mean that they're not trying to make $1 and sell products, but you can also find that your product might not be what somebody wants, and if you push them into buying it, that's going to cost to cost you in the end anyway,   Barbara Leigh ** 34:24 right? And that's why he makes a good salesman, because he was he, he did the work for for 15 years, and at at his own company, and then he went, moved to sales, and just because his body was wearing out, and for because he knows how the product works, how it goes on the house or whatever, he can explain that to the customer, and that makes it so much easier for them to understand, you know, why they need what they need, and how it works.   Michael Hingson ** 34:59 Yeah. Yeah, and I have found that the better sales people really do understand how the product works, and they take the time to keep up with things, because that's going to make them better at what they do. Yes. So now you have children. How many children?   Barbara Leigh ** 35:16 Two, girl and a boy, and how old are they? 29 and 25   Michael Hingson ** 35:23 oh, they're just kids.   35:24 They're just kids   Michael Hingson ** 35:28 and and I know if they've gone into sales just checking no okay,   Barbara Leigh ** 35:36 and have no interest in doing that, what do they do? My daughter works in customer service, and my son is Air National Guard   Michael Hingson ** 35:47 member. Oh, okay, so it's hopefully it sounds like both of them have some really decent self esteem. Yes, they they learned that along the way from the two of you, which is good, which is a positive thing, which is, which is pretty cool, yeah. So you have retired from being with a nonprofit. You said you were there for 34 years, and what caused you to retire   Barbara Leigh ** 36:17 writing this book, I was, I'm looking at writing more and, you know, doing marketing and doing all the things book has been a lot to do and work full time, yeah, so I decided to give, give it my all.   Michael Hingson ** 36:35 Did you self publish or does the publisher publish it? Okay, yeah, which makes even more of a marketing responsibility for you. Although I think publishers are pushing more for most authors to do more to market their own books, rather than the publishers helping as much as perhaps they could. But nevertheless, well, tell us about the book. Then tell us, if you would tell us about that.   Barbara Leigh ** 37:01 Oh, it's why smart girls get into bad relationships, and how not to do it again. I started out with, well, basically the book is for people who want better relationships, not just women, but I. I started out with a smart girl title, because that is something I identify with. I think of it as an identity, because a lot of books on relationships are books written from the perspective of therapists or the perspective of people who have been abused or some kind of trauma or have addictions or something like that, and that's not, that's not who I am. And so I was trying to give a voice to, you know, average people have these problems too. So the smart girl identity is more about, really, like in high school, people would you know, who didn't know me? Well, what time I yearbook? You're so smart. Or people at work, thank you for fixing that. You're so smart, right? And I believed that. And what I believed was that reasonable humans make reasonable choices, and that's not always true, and so when I wrote the book here, or actually when I when I hit the bottom and I started looking back, I was like, I don't know how I got here. So how did I get here? I went through the process. I figured out that my beliefs weren't quite right, and they sounded good, but when I actually put them to action. They really didn't work. So the book is my process of of getting from bottom of the barrel self esteem back up to high self esteem, and looking at those beliefs and rewriting them.   Michael Hingson ** 39:23 So, um, how so like some of your beliefs that that didn't work. For example,   Barbara Leigh ** 39:28 I will read you a few of them if you don't mind. Okay, so, so you get the idea of where, where this goes. So Belief number there's nine of them. Belief number one, I can trust myself became, I can trust myself when I am being honest with myself, because I was lying to myself quite a bit of the time. It turns out, number two, I am a good helpful person became, I am a good helpful person, but that is not where I find my. Value, and that kind of blew me out of the water when I figured that one out. Number three, I'm smart, but I can't appear smarter than my partner. And that's where the focus on women comes in. It's kind of looks at the social oppression of women and how that affects your beliefs. You know, if you believe that stuff so, number three, became, I am smart and I don't have to hide it. Number four, I must guard my relationship, not only from outside, but from inside to became, I must guard my own boundaries to maintain my mental health and stay true to me. Number five, it is important to keep things steady and stable became keeping things steady and stable doesn't allow me to grow. Fear blocks my growth. Embracing the uncomfortable for a time helps me become better. That one was a hard one to learn how bad number six, self care is indulgent and not a priority. Became, self care is a high priority if I don't care take care of me, I can't be good at caring for anyone else. Numbers seven, I have emotional muscle, and I can muscle through anything became I have emotional muscle and I can use it to pull out of negative thoughts. I don't need to deny my emotions or wallow in them. Just recognize them, feel them, and continue to move all the way through them, and this one kind of hits home for my daughter. My daughter was diagnosed with juvenile rheumatoid arthritis at the age of 20 months, and she used her emotional muscle to muscle through her pain, because she didn't want to see the reaction of people feeling sorry for her, and so she had a lot of of using that emotional muscle to just not show people her pain and and that has been something that we've had to work on for a long time.   Michael Hingson ** 42:33 What did she discover? What did she finally do?   Barbara Leigh ** 42:37 Well, it's been a process, but she's finally actually showing her pain. She because, like she's had a cyst that burst in it. It wrapped around some things, and she couldn't tell the doctor in charge that that she was having that much pain. She she didn't make it a 10 on the pain scale. So the doctor didn't think that she was that, that these complications had happened, because most people couldn't even walk with this pain, but she could, because she's super high pain tolerance. Yeah, and, you know, she learned that she doesn't need to hide her pain, which was, which was pretty life shaking for her, and she's learned that, you know, she can actually tell her doctors, yes, I'm, I'm actually having some pain, and I I really need to have you work on this or or give me medication for this, or whatever. But, yeah, she's she's really come a long way as far as being honest with herself and with other people. Yeah, let's see. Number eight, I can rely on my smartness to figure it out became I can rely on my smartness and problem solving ability. But life isn't always logical. Sometimes I'm starting starting from a faulty belief I don't have to be perfect. It's okay to ask for help when I don't understand and get stuck. And that one it, it seems very obvious, but that one was really ingrained and kept coming up in different ways. Number nine, partial is enough, I can and should fill in. The rest became I am a whole person with my own thoughts, emotions, talents, hopes, dreams and goals. So if I want to be in a relationship, my significant other should see me as a whole person and should be a whole person themselves.   Michael Hingson ** 45:10 Wow, some pretty deep concepts, needless to say, Yeah, but by the same but by the same token, you were willing to step back and observe and think about yourself, so you were able to to create these conclusions and make these changes, which is what it's really all about?   Barbara Leigh ** 45:36 Yeah, I think that's what's different about my book, is that it's not written by a therapist or somebody who's at the other side. It's somebody who's actually in it, um, digging through it and and feeling it and it makes the, you know, it. I pulled apart the process and was, you know, you have to hit all of the things that the you know, the mental, emotional, physical, spiritual, social, all, all of the things to hold those beliefs out of all of the different places in your life where they stuck.   Michael Hingson ** 46:23 You think that people really have to, how do I say this? Go to the bottom or hit rock bottom before they can really start to learn?   Barbara Leigh ** 46:33 I hope not.   Michael Hingson ** 46:38 You did and I but I hear it a lot you really don't know until you hit rock bottom. And I'm not sure I totally buy that. It really depends on what you're able to learn and what you're able what conclusions you're able to draw. But a lot of times hitting rock bottom, if you will, maybe emotionally at least, brings people to where they need to be. But I am with you. I hope that it isn't always that way, and it doesn't need to always be that way,   Barbara Leigh ** 47:06 right? I think there's, there's different rock bottoms, you know? It's I got to the point where I needed to learn, and I learned, and that may not be what you and I would view as rock bottom to someone else, you know, but it's, you know, I finally, I finally flip the switch. And that's, you know, somebody else may have a switch at a different level than   Michael Hingson ** 47:40 or they may not see that there's a switch to flip which is, which is all about choice, yep. So what got you started down the road of writing the book?   Barbara Leigh ** 47:54 To be honest, I never thought I would write a book that was never, you know, a big goal in life for me, and I think it's totally a God thing, because I was, you know, my my daughter's been telling me, you need to write a book. You need to write a book for, you know, years. And I was like, yeah, yeah, sure, no product. And then all of a sudden it was time to write the book. And I was like, I don't know why it's time to write the book, but it's time to write the book. And honestly, it it flowed. I mean, I had all these great ideas for a book, and they went poof out the window when I wanted to start writing. I I just kind of sketched out an outline that was terrible, and showed it to a few people, and they're like, sure, you go. And I threw it away and just started writing. And once I started writing, it, it flowed. It actually just came out. And once I was in it a little, you know, a few chapters in, then I was able to organize it and figure out what I wanted to say and make an outline. But I couldn't do any of that until I just started writing. So I don't know, it was odd. And then I gave it to my son. I gave, like, the first two, two chapters, probably, to my son, and he read it, and he pushed it back over the table at me, and said big words. And I was like, okay, so I took it and I took out all the big words, and I made it more conversational. And now everybody who who has read it and and talk to me is like, you know, it just feels like a conversation with a good friend over a cup of   Michael Hingson ** 49:57 coffee. There you go for   Barbara Leigh ** 49:59 a glass of. Wine. So that's where it   Michael Hingson ** 50:03 got, yeah, it's, it's about not preaching, but presenting and teaching in a in a non confrontive way, which is what it's really about, which is what sales is about, Yeah, but that was very observant on his part to say that, yeah,   Barbara Leigh ** 50:24 you made it so much better.   Michael Hingson ** 50:28 When I wrote thunder dog, my first book I was I wrote it with someone. We collaborated. I had worked on it for a long time, or at least worked on ideas. And then Susie Flory called one day and she wanted, she was writing her own book, and she said, Tell me your story. And after I did, she said, You should write your own book, and I'll help you do it. And she did, one of the things that we had was that the book is about being in the World Trade Center, but it's also a lot about my life. And when we got it to the editor, because her agent, who became my agent, Chip McGregor, was able to sell it to Thomas Nelson publishing, which is now part of HarperCollins. But the editor said, My problem with this book is the transitions. And kind of said, well, what do you mean? He said, Well, you talk at the beginning of each chapter about an event on September 11, and then you you go back in your life, but you don't transition between the two. And then when you come back, you don't transition. And I get lost. And when he described that, it just immediately clicked what he was saying. And I actually then spent a weekend putting transitions in every chapter at the right places. And when he read that, he said, this is perfect. This is exactly what I was talking about. And when one of the major reviewers of the book, Kirkus, which reviews books for publishers and libraries and so on, when they reviewed it, they said one of the most powerful parts about it were the transitions. And so I appreciate what your son said, because sometimes the unexpected thing that someone says is what sends you down a road to make it a much better thought process and a much better book or a much better whatever than it would have been otherwise.   Barbara Leigh ** 52:22 Yeah, absolutely. I had a friend from college read it from an author perspective. So she's, she's written five books, and she gave me just, you know, really, she wrote fiction books so they weren't the same, but she gave me just really good authoring advice. As far as you know, you were used this word too many times, you know, things like that. And that was really, really helpful too to just, oh, okay, I get it. That would make it much more smooth. And you know, that was really helpful for me too, and it's just just to get feedback in any capacity is so helpful, I think,   Michael Hingson ** 53:12 well, and all of those comments that people give you help teach you how to write better. Yeah, absolutely. How has writing the book changed your perspective?   Barbara Leigh ** 53:24 Wow. Well, first thing, I had no idea about writing books or publishing or marketing or any of that, so that's been a whole big learning curve. But as far as you know, even even writing through the book helped teach me some things about the process as well. Just as far as relationships go, and talking through it with I had about a dozen people reading it at chapter by chapter as I got them done and and having getting that feedback from them, as far as you know, how it how it affected them, and it was really just so, I guess, helpful for me to learn what other people were were thinking when they're reading it. Because, you know, some of the things had never occurred to me, some of the things were for from friends who had been through some kind of childhood trauma. And I was kind of looking at, okay, I get what you're saying, and I think this that what you're telling me is you. This part is coming from your childhood trauma, but this other part is definitely something that I could add to my book, and I didn't want to make my book about trauma, because it really in my mind, was for the person that was just an average person, living an average life, having average relationship. However, my friends who have had childhood trauma have actually been the most affected by my book, which I find fascinating.   Michael Hingson ** 55:42 That's that's interesting, but it does make sense, because clearly you're trying to help people be more open about themselves, to themselves. And the people that that do that are the people that have been in situations where maybe they haven't, and they maybe intellectually realize that they need to grow and change, but they hadn't totally emotionally adopted that stance, and so you help them with that, which is cool.   Barbara Leigh ** 56:11 Yep, that's something I was expecting for sure.   Michael Hingson ** 56:15 No, understand. Now you have a blog also right, called helpfulness. Why is why is it called helpfulness? And what is it about?   Barbara Leigh ** 56:24 It is called helpful mess because when I was writing this book, I was writing about helpfulness and how that kind of steered me in the wrong direction, because that's where I was finding my value, and I had a typo that made it helpful. Mess, mess. Yeah, I said related to that mess. Yeah, it's like, that messy part. That's me. I So related to that that I ground onto that word. I was like, Okay, this word is mine,   Michael Hingson ** 56:56 well, and it really goes right along with the book and everything we've talked about today. Needless to say, Have you thought about doing things like starting a coaching program? Or do you do any of that?   Barbara Leigh ** 57:12 I do not. My daughter is, she is a life coach, and she has started a holistic nutrition program. So she's kind of doing that, that thing and, and I've never really been interested in doing that kind of thing. So I like you go. I will help you.   Michael Hingson ** 57:33 Okay, well, that's fair. I think we, we all do what we we feel we're best at, and it may come to the time where you'll suddenly discover that you're really better at it than you think, and that you could, you could coach people, or maybe not, but that's really something to look at.   Barbara Leigh ** 57:55 Yeah, I do want to focus on my writing for a while, but you know, when she's done with her program, maybe we'll get something   Michael Hingson ** 58:01 together. Well, there you go, and she lives close to you. Yeah,   Barbara Leigh ** 58:08 she's a half hour early, all right, so   Michael Hingson ** 58:10 Wisconsin home to everywhere, which is pretty cool. Well, so what would you advise? What kind of advice would you give to someone who's going through a lot of the things that you've gone through and so on? What would be the first thing that you would say to them to hopefully get them started down a different path of of life, rather than thinking so little of themselves and not really wanting to move forward,   Barbara Leigh ** 58:39 I would tell them they have options. You can leave your your value is not in how helpful you are, and be gentle and be kind to yourself and accept that you may not be coming from a belief that is true. And look, you know, try to see when you feel something that right, kind of off. Kind of look at your beliefs and you know, where is this coming from? Because a lot of times you can find it if you look hard enough, yeah,   Michael Hingson ** 59:31 it's about teaching people to truly develop the skill of self analysis, if you will. Yeah, which is something that we, we all ought to do more of we, we tend not to really look at ourselves. And it goes back to the same thing as the whole concept of the fear of public speaking, if we, if we step out of ourselves and look at what happened, we beat up on ourselves rather than recognize. Amazing. This is a teaching moment, and we can learn from it, rather than allowing it to just be something that beats us   Barbara Leigh ** 1:00:07 up. Yes, absolutely,   Michael Hingson ** 1:00:10 which makes a lot of sense. Well, I want to thank you for doing this. We've been we've been at this about an hour. Can you believe it? But I really enjoyed having you talk about it. Do you have any kind of last minute thoughts that you want to convey to people?   Barbara Leigh ** 1:00:30 Well, let's see. I guess if you think reasonable humans make reasonable choices, maybe rethink that. If you want to find my book, you can find it at my website. Let's see   Michael Hingson ** 1:00:48 and what's your website?   Barbara Leigh ** 1:00:51 Barbara Lee, author.com and Lee is l, e, i, G, H,   Michael Hingson ** 1:00:56 so it's Barbara Lee, author.com, yeah, cool. Well, I hope people will find it, and we'll, we'll read it. Is it's available? Is it a hard copy or ebook, or both, or both? Okay,   Barbara Leigh ** 1:01:16 and available on Amazon, Barnes and Noble Ingram, Apple, Google, not all the places   Michael Hingson ** 1:01:24 they're they're an audible version or an audio version,   Barbara Leigh ** 1:01:27 not yet something to work on asking, yeah, absolutely. I know I have two people that have been asking, and I well, I have to start making money before I can spend money on that.   Michael Hingson ** 1:01:43 Yeah, I hear you well, unless you read it yourself, which cuts the cost way down.   Barbara Leigh ** 1:01:49 Yeah, try that. I have no idea how to do that either, so that, you know, has added to my my pile of things I need to learn.   Michael Hingson ** 1:01:56 There you go. It's an adventure.   Barbara Leigh ** 1:01:57 Yes, absolutely, it's on the list. Well,   Michael Hingson ** 1:02:00 Barbara, thank you for being here. I really appreciate it, and I want to thank all of you for listening. I hope that this has been not only enjoyable, but educational and worth your time. Love to hear your thoughts. Love to get your your thoughts about this. So any of you who would we'd love to hear from you, please email me at Michael H, i@accessibe.com that's m, I, C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, e.com, wherever you're listening, please give us a five star review. We really appreciate those reviews, and especially we love five star reviews. We want positive reviews, but you give us your honest thoughts. We love that. We appreciate it, and we value your comments very highly. If you know anyone who you think ought to be a guest on unstoppable mindset, please let us know. And if, by the way, you aren't sure how to review or whatever, or you want to find another place to hear more podcasts in addition to wherever you're listening to it, today, you can go to Michael hingson.com/podcast that's m, I C, H, A, E, L, H, I N, G, s, o n.com/podcast, and all of our episodes are there, but we really value your time. We value that you like what we're doing. We'll always love to hear from people, so please let us know and keep the emails coming and again. Barbara, I just want to thank you. We really appreciate your time and are so glad that you came and spent this time with us.   Barbara Leigh ** 1:03:32 Thank you, Michael, it's been great. I appreciate   Michael Hingson ** 1:03:40 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Die Vermögensungleichheit in Deutschland wird immer häufiger kritisiert. Bert Rürup und Michael Hüther diskutieren, ob die Vermögensteuer wieder eingeführt werden sollte.

Junction spirals further into blood and chaos. Eli, Silas, and Julius reappear into a grisly crime scene, while Moni and Patience face terrifying reckonings of their own.Content Warnings: Self-Harm, Eye Trauma, Animal Death, Body Horror, Forced Restraint, Gun Violence, Death, Profanity, ViolenceKeeper of Arcane Lore: cuppycupCampaign Author: Graeme PatrickExecutive Producer: cuppycupContent Editors: cuppycup, Graeme PatrickDialogue Rough Cut Editor: Rina HaenzeAudio Editor, Sound Designer, Music Supervisor: cuppycupPlayer CharactersBridgett Jeffries as MoniRina Haenze as Patience CartwrightLondon Carlisle as Julius RuffinChuck Lawrence as Eli MalcolmWes Davis as Silas JacobsenNPC VoicesNic Rosenberg as Dot LiggettKim Dalton as Sally WinthropAaron Burke as Jed SummersShawn Smith as Jack GrimmDanny Scott and cuppycup as WaldoVirginia Lee as Gertrudeadditional voices by cuppycup“Dead Man Walking” Theme by Cody FryPatreon ShoutoutAnthony D., Bridget, Caolán M., Drew M., E.M.F.D., Heather P., India thank you terror, Killius Manjaro, Matthew C., Not That Nic, Skip M., Call Me Dirt, Dan F., firecop890, Jeff F., Jessen, Mario S., Michael H., mmm0rphine, Nathanael C., Tomboi LaCroixNew PatronsVexcev, Dev S., Euclid Prime, Patrick S., Susannah M., Rachael B., Craig S., Mr. Chicken, Sarah T., Holden O., Dennis H., Brandon, Bridger D., Lewis A., Jonathan T., klorpdonk Hosted on Acast. See acast.com/privacy for more information.

Michael Hüsgen im Gespräch mit Volker Schulz ("Der Aktionärsbrief"). Hier im Beitrag gibt es die Podcast-Variante zur eigentlichen Hauptsendung im Rahmen von BerneckerTV (Aufzeichnung am 12.06.2025). Schlaglichter:Hinweis auf "Spekulatives Portfolio" des Aktionärsbriefes und Werbung für den BriefDell: Starke Zahlen und nun?Illumina: DNA wieder gefunden?Sibanye Stillwater: Platin on FireAixtron: Neue Trigger für das ComebackWir wünschen gewinnbringende Impulse mit diesem Beitrag.=======Lust auf mehr von der Redaktion? Inkl. Einblicken in die beiden Haupt-Musterportfolios? Rabatt-Aktion mit dickem Preisvorteil für Erst Abonnenten (ca. 40 % in den ersten 6 Monaten des Abos). Weitere Informationen unter:https://bernecker.info/offer/qyuzpwblob-6441=======Lust auf noch mehr Sendungen im Bernecker.TV? Noch mehr unterschiedliche Experten? Infos zu Bernecker.TV:⁠https://www.bernecker.info/bernecker-tv⁠=======Anmeldung zum kostenlosen Experten-Newsletter der Bernecker-Redaktion über unsere Website:⁠https://www.bernecker.info/newsletter⁠

Michael Hüsgen im Gespräch mit Oliver Kantimm ("Der Aktionärsbrief"). Hier im Beitrag gibt es die Podcast-Variante zur eigentlichen Hauptsendung im Rahmen von BerneckerTV (Aufzeichnung am 05.06.2025). Schlaglichter:Intro und werblicher Hinweis auf Rabatt-Aktion "Frankfurter Börsenbrief"Crowdstrike - Hochspannende Branche, aber luftige BewertungBroadcom - Dicke Muskeln, Strategie für die Aktie?Redcare Pharmacy - Kaufchance für Anleger mit Mut?Gerresheimer - Kursdelle zum Einstieg nutzen?Wir wünschen gewinnbringende Impulse mit diesem Beitrag.Werbung: Zur preisreduzierten Ausgabe des Frankfurter Börsenbriefs: https://boersenkiosk.de/Kauf-Frankfurter-Brsenbrief-Nr.-23-vom-05.06.2025/BK=======Jetzt abonnieren: "Der Aktionärsbrief". Weitere Infos unter:https://www.bernecker.info/aktionaersbrief=======Lust auf noch mehr Sendungen im Bernecker.TV? Noch mehr unterschiedliche Experten? Infos zu Bernecker.TV:https://www.bernecker.info/bernecker-tv=======Anmeldung zum kostenlosen Experten-Newsletter der Bernecker-Redaktion über unsere Website:https://www.bernecker.info/newsletter

Die USA versuchen, Chinas wirtschaftlichen Aufstieg mit Zöllen zu bremsen. Doch Bert Rürup und Michael Hüther glauben nicht, dass sie damit Erfolg haben werden.

Ist der Sachverständigenrat zur Beurteilung der wirtschaftlichen Lage noch zeitgemäß? Darüber diskutieren Bert Rürup und Michael Hüther in dieser Folge.

I have had the honor and pleasure to have on the Unstoppable Mindset podcast many healers, thought leaders and practical intelligent people who have generously given their time and insights to all of you and me during this podcast. This episode, our guest Kay Hutchinson adds a great deal to the knowledge base we all have gained from our other guests. Kay's childhood was interesting in that she is half Japanese and half African American. This race mixture provided Kay with many life challenges. However, her parents taught her much about life and understanding so she was able to work through the many times where people treated her in less than an equal manner. Also, Kay being the child of a military father had the opportunity to live in both the United States and Japan. She gained from this experience a great deal of knowledge and experience about life that she willingly shares with us.   After college Kay went into teaching. Just wait until you hear what class she first had to teach, but she persevered. Through all her life she has felt she could assist people in healing others as you will hear. After teaching for a few years, she decided to make energy healing a full-time profession.   Along the way she fell in love and married. Unfortunately, as she will tell us, she discovered that her husband exhibited extreme narcissistic behaviors which eventually lead to a divorce. I leave it to Kay to tell the story.   Kay offers some pretty great insights and lessons we all can use to center ourselves. I very much hope you like what she has to say.       About the Guest:   Imagine the exhaustion, anxiety and utter soul depletion that results when you are in a narcissistic relationship.  Then, imagine being told that you have to go through years of counseling and perhaps even take anti-depressants to begin reclaiming your identity, health, emotional and financial stability, and restore your ability to experience God' joyousness. That's the journey that Kay Hutchinson was on in 2019 when she divorced a narcissist who dragged her through a nearly year-long court battle that almost destroyed her 15-year energy medicine practice where she specialized in helping empathic women make their sensitivities their super powers and left her with relentless shingles outbreaks and collapsed immunity. Through the journey of rebuilding her health and life, she discovered  the one thing that no one was talking about in terms of the recovery from narcissistic abuse…that narcissists damage the five energy tanks that rule our physical, emotional, financial and soul health. Yet no one was showing women how to repair themselves energetically.  But,  without repairing those tanks, women suffer for years with anxiety, depression, exhaustion and a multitude of debilitating physical health challenges. So, Kay created the first medical qi gong recovery program for narcissistic abuse survivors that use 5 minute energy resets to help women effortlessly re-ignite their body, mind and soul potential. For example, Kay's client Donna, whose health was devastated by the stress of a narcissistic marriage, was able to use the resets to reverse stage 5 kidney damage in only 90 days, preventing Donna from going on dialysis and empowering her to reclaim her life. With newfound health, Donna was able to rebuild her realty business and remarry. Her pastor husband and her are now building a successful ministry helping others. Kay is here today to share more inspirational stories like this and delve into the topic of energy vampirism –how we lose energy to toxic people and more importantly—what we can to stop the drain and become unstoppable in reclaiming our body, mind and soul potential when our energy has been decimated by a narcissist.  Ways to connect Kay:   Get Your Mojo Back Podcast: https://podcasts.apple.com/us/podcast/get-your-mojo-back-quick-resets-to-help-empathic-women/id1699115489 Website: https://www.aikihealing.com/ Free Healing Session: https://www.aikihealing.com/free-healing-for-narcissistic-abuse-priority-list Instagram: https://www.instagram.com/aikihealingresets/ Facebook: https://www.facebook.com/AikiHealingResets/ Youtube: https://www.youtube.com/@aikihealing   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hi everyone, and welcome to another episode of unstoppable mindset where inclusion, diversity and the unexpected meet. And as I've explained, the reason we word it that way is that diversity typically doesn't tend to involve disabilities, so inclusion comes first, because we don't allow people to be inclusive unless they're going to make sure that they include disabilities in the conversation, but mostly on the on the unstoppable mindset podcast, we don't deal as much with inclusion or diversity. We get to deal with the unexpected, which is anything that doesn't have to do directly with inclusion or diversity. And so today, in talking to Kay Hutchinson, we have a situation where we are going to talk about unexpected kinds of things, and that's what we're really all about. So Kay Hutchinson is our guest today. She has quite a story about, well, I'm not going to tell you all about it, other than just to say it's going to involve narcissism and it's going to involve a whole bunch of things. Kay is a podcaster. She's a coach, and she does a number of things that I think are really well worth talking about. So without further ado, Kay, welcome to unstoppable mindset.   Kay Hutchinson ** 02:40 Oh, Michael, every cell in my body is happy to be here today. I'm so thrilled. Oh,   Michael Hingson ** 02:47 good. I just want to make sure all the cells are communicating with you, and they're all saying good things they   Kay Hutchinson ** 02:52 are. Oh, good, absolutely.   Michael Hingson ** 02:56 Sell by cell. Let's, let's do a roll call and see how long that takes. But there we go. Well, I'm really glad that you are here. I'd like to start by kind of learning about the early K, growing up and all that sort of stuff. It's always fun to start that way, sort of like Lewis Carroll, you know, you start at the beginning. But anyway, tell us about the early k, if you would.   Kay Hutchinson ** 03:19 Oh my gosh, I'd love to and Michael, what's exciting to me about that, you know, with your show really focusing on diversity, when I look back to my childhood and I think about the various experiences that I had growing up as a biracial child in the 1960s I am half Japanese and half African American, against the backdrop of Malcolm X and at the time Martin Luther King, and all of this different flow of change was happening as I came into the world, and I was born on the island of Honolulu, Hawaii, feeling very much connected to the vibrancy of that space and those islands and that war of the power of the volcanoes, and I found myself just this really hyper sensitive young child where the world came in at me through all of my five senses, to the point where often I was very overwhelmed, but I was really blessed to have parents that understood this child's going to have a lot coming at her in the world, being what the world is at the time, and coming from different two different cultures that I was really well nourished and really was taught by parents who had embraced meditation and mindfulness as a way of really helping me calm my nervous system when I was little. So I really had this beautiful childhood of being able to bounce between different cultures, the US culture, and also living in Asia, but also coming face to face with things like racism face. Things like messages on a very large societal level that I did not belong anywhere, that I didn't fit, and so often I felt that the world outside of the safe space of my immediate family was a world that was very much overwhelming, and felt as if it was not for me, that it was not very nourishing. So very early on, I had to learn how to kind of begin regulating and begin navigating a world that wasn't necessarily set up for someone like myself. Well,   Michael Hingson ** 05:35 yeah, it's it's interesting when you and you certainly have an interesting combination of parents, half African American and half Japanese, definitely, two different cultures in a lot of ways, but at the same time, they both recognize the whole concept of mindfulness. They recognize the value of meditation and finding a calming center, I gather is what you're saying.   Kay Hutchinson ** 06:00 Absolutely, my father was one of the soldiers that right after he came into the service in the 1950s that got assigned to Japan and was in one of the first all African American military police units. It had never existed before. And so through his journey there, he actually ended up studying a lot of different forms of martial arts, as well as some of the healing arts like acupressure. So a lot of times people say, Okay, you practice Chinese energy medicine. Oh, that must have come from your mother's side of the heritage. But actually, the first exposure to healing and energy came from my dad, because he taught us martial arts, and he taught us actually some of the flows of energy on how to heal the body, because it's that idea that if you spar with a person, you're responsible for having to heal them if you injure them through the sparring. So that was like my first exposure to really learning the system of energy medicine. And then on my mom's side, it's interesting, she grew up with parents that were Buddhist and Taoist in their philosophy as well. So but at a very young age, in her late teens and early 20s, she was very curious about Christianity, and began attending churches that were of a Christian nature, and that's how she ended up meeting my father. And so this beautiful path of spirituality, learning about energy and understanding how to navigate through a world that wasn't necessarily built for me, was really at core of how we moved as a family, and I think that really formed the basis for developing a certain type of sensitivity to the nuances of differences and making those differences into superpowers. And that's really at the heart of what I do, not only as a healer, but and in my early career as a special education teacher, that really was one of the things that allowed me to recognize the value and power of children and help them to optimize their growth and   Michael Hingson ** 08:11 development. So where did you grow up? Where did you live? So   Kay Hutchinson ** 08:15 I lived in both countries. My father was Army, so we would spend some time in the US, primarily Texas, but we also lived part time in California, and then we would bounce back over, over the pond to Okinawa, Japan. So I had a lot of fond memories of both countries growing up.   Michael Hingson ** 08:33 That's, that's pretty cool. And it's, you know, I find that people who come on this podcast, who have had the joy of having the ability to live or having lived in different kinds of environments, do bring some very interesting perspectives on, on each of those countries and just on, on life in general. And they tend to, I think, have a overall better perspective on what life is all about, because they've seen more of it. And if they take the time to really think about life and all the things that they've seen, they come to value all of that a lot more   Kay Hutchinson ** 09:18 Absolutely it is that process of being able to really delve deep into the subtle uniqueness of life through different lenses. And when you travel, and when you get that opportunity to experience cultures directly, and you also have, you know, a heritage that's very rich on an ethnic level, you know, it really does allow the brain to see the world through many different facets. And I think that that really is what's needed in a world where, when we look at what's happening globally, there's rapid, rapid change. So those of us who have that experience of being able to bounce through all of these different experiences and take multiple facets. Because we end up being able to digest and are able to move through those experiences without becoming so overwhelmed, as so many people are experiencing today, with all of the quantum leap changes that are happening, changes happening so rapidly in our world.   Michael Hingson ** 10:16 Oh, we are, and we're we're exhibiting, of course, in this country, with a new president or a new old President, we're seeing a lot of changes, and I think history is going to, at some point, decide whether those changes or the things that that he's bringing about are good or not. And I think it's you can take a lot of different viewpoints on it. Oh, it's bad because he's doing this and he's doing that, and it's good because he's doing this and he's doing that, but I think ultimately, we're going to see, and I'm I think he's made some choices that are interesting, and we and we'll see how it all goes. But I wish that he had had more of a worldview. I think that's the one thing that I see, that he has not had as much of a true worldview as would probably be valuable,   Kay Hutchinson ** 11:11 absolutely, and that's, excuse me, that's really a concern in leadership, right? And how do we support when someone hasn't had that vastness, right? It then comes to us to really bring to the table the perspectives that hopefully will trickle over into influencing and supporting energetically. And here's that thing, because sometimes we can think, Oh, well, you know, the President's way up here, and what can I as an ordinary person, do to help bring more balance to that leadership. Well, I truly believe that energetically, we're all connected, so that when each of us is embracing this more multifaceted perspective, and we're not just embracing it in our brains, but actually living that, integrating that into how we move. We create a energy that ripples out, that absolutely touches every other person on the planet. And why would it not also touch, you know, people in positions of political leadership. So I believe that when we band together in that way, we do create change.   Michael Hingson ** 12:15 Well, I think we all are connected, and I think that is something that most people haven't recognized, and the more they don't and the more they decide they're an entity in of themselves, and there isn't that kind of interconnectionalism, the more it's going to hurt them more than anything else. But hopefully, over time, people will realize that we are all interrelated. Gandhi once said that interdependence is and ought to be as much the ideal of man, I guess, and woman, we should say. But, you know, he was, he was quoting back in the day, much as much the ideal of man as a self sufficiency. And I think that interdependence is all around us, and interdependence is something that we truly do need to recognize. And embrace, because no one really is an island into themselves,   Kay Hutchinson ** 13:08 and that's true, and this is where the challenge is. When we begin to start looking at energy, vampirism and narcissism, we're dealing with individuals who do not have that capacity to really embrace the fact that they are energetically and importantly connected to other people. They're disconnected from that. So how they're moving through life becomes very centered, focused on only their perspectives and their experiences. And that's where it can be really dangerous, because when we're in the midst of people that are moving like that, we may not realize that we're actually losing energy to them. And so it's really important to take a look more than ever, who is in your world? Are you surrounded by people that have an understanding of the value of connecting in with one another and truly having a fair exchange of energy. Or are you amid people that may be pulling energy from you in a one sided way because they have wounds that are preventing them from really being full in their own perspectives and in their own energy fields.   Michael Hingson ** 14:24 Well, and when you mentioned people who don't have the capacity, I wonder if it's true that they don't have the capacity, or they've chosen to reject it.   Kay Hutchinson ** 14:35 Well, I think that's the difference, right there. Michael, when they've chosen to reject it. That's not pathological in terms of the clinical definition of narcissism, that could apply to anyone that has simply made that choice. But part of the clinical definition of narcissism is it is a person who doesn't have the choice they're not capable because of early trauma in their life. During the period of time when they were attaching and beginning energetically to form bonds with other people, as well as psychologically and cognitively, disruption happened or is no longer a choice for them. They're no longer able to say, I want to be connected or not connected. There is a disruption on a trauma level that prevents them from being connected.   Michael Hingson ** 15:21 Is there a cure for that? Though, can people reverse that process?   Kay Hutchinson ** 15:26 So as far as I know, in Searching the Literature and working with colleagues, and I also have background in psychotherapy too, there is not, quote, unquote, a cure for that, but the damage is fairly deep. It's a matter of helping those individuals to manage the facets of their narcissism to minimize the damage. But are they ever disconnected from the intimacy that we have energetically with other human beings that tends to still be pervasive, even with long term therapy, psychotherapy, yeah, well,   Michael Hingson ** 16:03 you, I know, and we'll get to it. Have had some direct exposure and involvement with narcissism, but let's go back a little bit talking about you. Where did you go to college? I assume you did go to college.   Kay Hutchinson ** 16:17 Yeah, absolutely. I went to the University of Texas, at Austin, okay. And then later, for graduate school, I went to the California Institute of integral studies for counseling, psychotherapy, but also longevity Institute for all the energy medicine training. And I loved, I loved that they were the only program at the time in energy medicine, medical Qigong. They had a relationship with the head of the school. Was the head of Stanford's Integrative Medicine Department, and they were doing lots of things with looking at how energy healing impacts cancer and also how it affects the role of fertility. There was a famous Stanford IVF program, and what they were looking at was the idea that when women partook of Qigong and mindfulness techniques, they were able to successfully get pregnant at a higher level than if they did not. So it was a school that really embraced not only the science of energy, but also the spirituality of it as well. How do we develop and grow as beings that are souls in the world   Michael Hingson ** 17:27 and dealing with the practical application of it? Absolutely,   Kay Hutchinson ** 17:30 absolutely. So I often say that it was the place where shamanism met hardcore science and together, and that's kind of a little bit of what people experience, Michael, when they work with me, because I'm one of the few holistic practitioners that says, come in the door and bring me your actual medical data. I want to see the scans. I want to see your blood work data before we ever do an herbal formula, before I ever prescribe a set of medical Qigong resets. I really kind of want to see what we're looking at and what's happening with you on a quantifiable level, so that we can measure changes as we go along and process a few Sure   Michael Hingson ** 18:08 well. So you mentioned earlier Special Education song. What did you do after college?   Kay Hutchinson ** 18:14 So, in college, you know, I was studying cognitive science as well as special education. I was fascinated by how people learn, and so my career began as a special education teacher. The first assignment I had, though as a teacher, was teaching third grade math because I began working for a district mid season, and they didn't have a lot of different openings, and they said, well, Kay, we would love to have you in the school, but the special ed position will not be available till later. Would you come aboard teaching math? Now, little did anyone know, Michael, that I was actually math phobic. I was that kid that when I had to take math and calculus and things in college, had my head in my lap. Oh, I can't do this. This is just not my thing. And so to be asked to teach third grade, it was horrifying to me on one level, but then I said, you know, everything happens for a reason to start my teaching career, and the thing that I'm most fearful of could be a really good learning opportunity for me. What   Michael Hingson ** 19:14 did you learn from that? Oh my gosh, I learned that   Kay Hutchinson ** 19:17 the most important thing is creativity, because I had to say, okay, where, where am I starting? These kids were behind. They were third graders. They were behind in learning multiplication. And so I said, You know what? There's a method to teach multiplication with cubes and blocks and manipulatives that actually leads them to being able to do algebra. So I'm going to be creative and use these different tools to not only teach basic multiplication, but my goal for them is, when they leave me, they will have the basis for being able to do simple algebra problems in third grade. And the fact, Michael, that these kids, when we talk about diversity, inclusion, we. In a community where they were drive by shootings were in a community where other teachers did not believe that just because these children were children of color, that they did not have the same abilities and capabilities and potential to be able to go on to school at Harvard or Yale. It made me even more determined to say, I'm going to teach them a really higher level skill that everybody else will say is beyond their developmental level to prove that these children are just as capable as anybody else. Yeah,   Michael Hingson ** 20:31 and, and the reality is, they are. They have the capability, and it is something that just has to be encouraged. I know that when I was doing my student teaching. I was getting a master's degree in physics, so I did a little bit with math now and then, needless to say, and I was in the class one day, I was teaching eighth graders. I'm sorry, I was actually teaching high school freshman, but there was an eighth grader in the class, and he asked a question. It wasn't, I don't even remember what the question was, but it wasn't a hard question. But for some reason, I blanked out and didn't know what the answer was. But what I said to him was, I don't know the answer. I should, but I don't. I'm going to look it up and I'll come back tomorrow and tell you what the answer is. Is that okay? And he said, Yeah. When the class was over, my master teacher, who was the football coach, also came up, and he said, that was the most wonderful thing you could do. He said, kids will always know it if you're blowing smoke, if you're honest with them, and if you tell them the truth, you're going to gain a lot more respect. He said, That was the best thing that you could have possibly done with Marty's question. Well, the next day, I came back in with the answer. I went and looked it up, and it was as easy as it should have been, and I should have known. But I came in and I and when the class was all seated, I said, All right, Marty, I got the answer, and he said, so do i Mr. Hinkson? I said, well, then come up here and write it on the board. One of the things that I did not being a good writer, being blind. I just have never learned to have that great of handwriting. I would always have a student write on the board. And everyone competed for that job every day. So that day Marty got to do the job, Kenny came up and described it and said the answer. And I said, that's the same answer I got. And does everybody understand it? But it was so great to be able to interact with him. And it all started with being honest. And I think that's one of the best life lessons I ever learned, not only from being a student teacher, but just in general, that people know it when you're not being dishonest, they can sense it, whether they can articulate it, whether they know it consciously, they'll at least know it subconsciously. If you're not being honest and direct with them, and so it's important if you're going to truly earn trust, to have an honest relationship and and as I, as I put it, don't blow smoke at people.   Kay Hutchinson ** 23:12 That's so true. I mean authenticity as an energy is so very transformative, you know. And I love your story, Michael, because it reminds me too. When I was teaching, you know, I too, was honest with my kids. I just said, you guys feel scared of these problems that we have on our page. Your teacher was scared this morning and had her head in her lap crying like, how am I going to teach this to you? All you know, when they when we can be human with each other. When we are able to really just say what is real and in our hearts, it completely transforms the journey, because suddenly we recognize that we're all in the same space, and then we can lock arms to really move through it together. But if the energy is not even, there's not a fairness there, and part of the fairness is transparency, then it creates a completely different flow. It isn't necessarily transformative, and it can create obstacles and blocks versus being that wonderful thing where your student got to bloom, you got to bloom, and I'm sure the entire class benefited from the authenticity of both of you bouncing off of each other saying, this is the problem that I found, and this is Mike says, here's how I solved it. And together, you guys were able to really get that information across, I'm sure, in a way, that got everybody inspired to think about, how can they come about solving the problems too   Michael Hingson ** 24:35 well, something like 15 years later, we were at the Orange County Fair in July, and this guy with a deep voice comes up to me and he says, Hey, Mr. Hinkson, do you know recognize my voice? Well, there was no way. He says, I'm Marty, the guy from your algebra class 15 years later. And you know it was, it was really cool, yeah, and it was, it was so. To have that opportunity to, you know, to talk with him again. And, you know, we both, of course, had that, that same memory. But it's, it is so true in general, that honesty and connectionalism are so important, it's all about building trust. In my new book, live like a guide dog. We talk a lot about trust as one of the things that you can use to help learn to control fear, and specifically I talk about in the book lessons I've learned from all of my dogs, my guide dogs, and so on. And one of the lessons that we talk about is that dogs may very well, love unconditionally, but they don't trust unconditionally, and you do still have to earn their trust. They may love you, but they won't necessarily trust you until they get to know you. And so with every guide dog, I have to start all over and develop a new relationship and learn their quirks. But the reality is they're learning mind quirks as well, and what we do is we figure out how to interact and work together, and when we are both open to trust, and that's the other part of it, I have to be as much open to trust as the dog, because the way a previous guide dog worked and the things that a previous guide dog did don't necessarily apply with a new dog, and so it's important to really be open to developing that trusting relationship, but it takes a while to develop, but when the relationship develops, it is second to none, and and I wish it were more true with people, but we're always worried about so many things, and we think about what's this person's hidden agenda? We tend not to be open to trust. And the reality is, we can be just as much open to trust as we ever would need to be. That doesn't mean that we're always going to trust, because the other person has to earn our trust too, but we can be open to it absolutely.   Kay Hutchinson ** 27:01 And you know, animals are such an amazing teacher to that process of developing trust. I love what you said that they love unconditionally, but that not necessarily trust unconditionally. To me that is such balance, because I often notice in my work, there's a tendency, especially with empathic women, to over trust, to trust too soon, to not require that others earn that trust. And so I think it's really an important piece to find that balance in being able and being open to trust, but not rushing the process to the point where we lose our boundaries in that and when you interact with animals, you really learn how to do that. Well,   Michael Hingson ** 27:47 why do you think so many women are too eager to trust and do trust too quickly?   Kay Hutchinson ** 27:55 I think in the population of women that I work with in my groups, that they refer to themselves often as women empaths or empathic women. I think some of that can come from the over care taking syndrome that some of them may be exhibiting as a way of working through old wounds, that idea that it's my job to kind of just be this wide open radar and take care of others and be open, and they don't understand that it is absolutely part of self care to regulate that openness, to have a filter and to be able to give that piece of time to really see who people are, because narcissists oftentimes are wearing a facade. May not necessarily see who they are in the early stages of an engagement. So by being open, but still having boundaries, which kind of when your boundaries are respected over time, I think that's where trust really blooms. And by taking that time, then we are able to really make sure that we're in relationship with people where there is a fair exchange of trust, because that's part of the fair energy exchange, as I often say, is trust has to go both ways, and in a narcissistic relationship, it's usually just one way. It's the person you know who's non narcissistic, trusting fully and the narcissist withholding trust. Yeah,   Michael Hingson ** 29:17 and you think that men are much more not open to the whole concept of trust, than than women? Not   Kay Hutchinson ** 29:29 at all. I think men are beautiful in their heart spaces, just as open too. So I see men in paths exactly in that same space as well, men that are natural givers who want to connect. They can often also get in that space of trusting too soon. So when my practicing encompassed working with both men and women, that would be something that I would often kind of give guidance to in the dating process of Give it time. And allow somebody to earn that beautiful jewel of trust that is your heart, and allow yourself to also be discovered by the other person as someone who's trustworthy. Give it the space, because I've had beautiful men that were clients that absolutely got their hearts trampled, and also got their energy siphoned by energy vampires, just because they jumped in, just so wholeheartedly, so soon, so having that balance being aware of the pacing of a relationship, and then again, going back to animals, because that was part of the thing that I did. Michael straight out of energy school, I worked with animals first and human second. And I think that dance that we do with animals is really can be a framework or a model for how to move with humans too, because animals don't rush it. You know, they're going to take their time and trusting you. They're going to check you out and notice what your Kirks are and notice how you respond to them. It's not something to give right away. And so when you do earn the trust of an animal, whether it's a cat or dog or in my case, I also worked with wild animals, it is really such a treasure, and it's cherished when it happens.   Michael Hingson ** 31:15 Yeah, but then even wild animals are open to trust there. There are a lot of other things that you have to work through, but still, the the the opportunity to develop a trusting relationship is certainly there. Now I think that cats are more cautious than dogs about a lot of things, but they're but they're open to trust. I know that that stitch my cat does trust me, but she is much more cautious and tends to react to noises and other things a lot more than Alamo the guide dog does. So they're there. There are issues, but there's a lot of love there, and there is a lot of trust, and that is as it should be. But again, I've had to earn that trust, which is the real important part about it. Yeah, that's definitely   Kay Hutchinson ** 32:07 and, you know, you speak about, like, the differences of dogs and cats too. There's a difference in the neurological sensitivity, of course, with dogs too, it depends on the breed. You know, like, for example, chihuahuas can be very neurologically sensitive, so they react to many things, versus, say, like Labradors or other larger breeds of dogs, shepherds and so forth, they tend to have a more steady neurological response to the world. So they make wonderful emotional support and other helper roles in our lives. But cats, they tend to, across the board, be pretty high strung neurologically, which means that's why they would be a little bit more skittish about why   Michael Hingson ** 32:47 they're cats. Yeah, absolutely, it works. Well, how long? How long did you teach?   Kay Hutchinson ** 32:55 Well, I taught in public school. I think it was three years. I'm still a teacher. I never I just left the forum from a public school into I became a writer for textbook publishers. So I created Teacher Guides. There was a lot of teaching in that. And then I also ran the only medical Qigong professional certification certification program that is a one on one apprenticeship program, and I ran that program up until the pandemic, from 2008 or nine until the pandemic, before I slowly shifted into just this really super niche of working with women on the journey of recovering from narcissistic abuse, and really putting my full energy into that, I still get calls for people who want to certify with me, and so I'm I'm still thinking about reopening the school, but it's been such a pleasure going down this road and journey of developing virtual journeys for women online and watching them bloom and seeing the transformation. So I always say that I'm ever the teacher. I never really left the profession. Everything that I do involves education and really helping people to optimize the way they learn as souls and as whole beings in the world   Michael Hingson ** 34:17 well, and I think in reality, and I wish more people understood it. But I think we're all teachers, and I know one of the things that I learned when I first was put in a position where I had to start selling professionally, I took a Dale Carnegie sales course, and one of the things that they talked about in that course was sales people. The best sales people are counselors, they guide, they teach, because you'll get a better understanding of your prospects and your customers, but that's what you really should be doing. And again, there's a whole level of honesty that goes with that. But the reality is, I think that all of us teach. I know a lot of. Blind People say I don't I'm blind. I am the way I am. I don't want to be a teacher. I don't want to have to educate people. Well, the reality is, we all do that in one way or another. We're all teaching someone, or bunches of someone's from time to time. And the reality is, teaching is so fun,   Kay Hutchinson ** 35:21 it is, and I love that you said that, because we're always teaching people how to engage ourselves just on that level alone, or engage with ourselves. Yes, absolutely. And when we know that and we bring joyousness to the process, right, it can be so transformative, because when we're enjoying that process, we're going to go into those uncomfortable areas, right that may be challenging or difficult, and often engaging with other people, you come up with new facets and perspectives that you otherwise would not have. So I, I love, I love the dance of learning and also in sharing too.   Michael Hingson ** 36:06 My wife was a teacher for 10 years, and always loved it when she she did do special ed and so on. She was in a wheelchair her whole life, so she was sort of bent that way, but she loved teaching third grade. She thought that third grade was the best, because when you start to get older than that, kids get more set in their ways, and when they're younger than that, they're they're just not there. Yet. She loved third grade, so I'm glad you started with third grade math.   Kay Hutchinson ** 36:35 Third grade was really sweet. I went from there to early childhood so, and then later I was tutoring at the university level, I had an opportunity to work as a tutor to actually doctoral foreign students who needed help with writing skills and things like that. So I really have enjoyed that full spectrum, just as I enjoy working with clients that come from vast differences in their backgrounds, and taking the journey into to learning more about holistic ways and moving so a lot of fun. Oh,   Michael Hingson ** 37:09 it is, you know, and I think life in general is a lot of fun if we would just approach things the right way and not let everything upset us, we we have a much better life in our own world,   Kay Hutchinson ** 37:21 definitely, absolutely. Well, you,   Michael Hingson ** 37:25 you've talked a lot about this whole idea of narcissism and so on, and I know you've had involvement in your life with that. You want to talk about some of that and tell us how you really got into really doing a lot with it, and what motivates you and so on. Or how much of that do you want to talk about? Oh,   Kay Hutchinson ** 37:42 definitely. Well, you know, I would have to go all the way back to, you know, experiences with racism that I experienced as a narcissism. I'm not saying that every person who has racist thoughts or beliefs or or patterns are narcissists, but many narcissists are racist, and so I think the early exposure to what I would call someone that is an energy vampire bent on manipulating or creating a flow that isn't a fair exchange of energy happened to me at a very young age. So I gained a lot of insight into how do you move through that? So it made sense that when I was beginning my career as an energy healer, as a practitioner, and I started noticing the different physical and emotional issues people would come in the door with, they'd come in with, say, like autoimmune issues, thyroid issues, cancer and different things like that. But when we began to really look at the root of all of those conditions, we began to realize that there was a pattern of having been in some sort of prolonged engagement with another person, where there was not a fair energy exchange. And that's when I began to realize, oh, all of my clients have had experiences with narcissism and of having had their energy siphoned in a way that was not beneficial for the entire body, mind and soul, and so in creating these resets for clients for nearly, I think it was about 15 years I was into that career. I never realized, because I'd never encountered it directly in a personal relationship. What it was like to be in a relationship with a covert narcissist, and I fell in love with a person who was very, very clever as far as really hiding those aspects of his personality. And I've come to understand that the reason that I walked that journey was so that I could have first hand lived experience. I knew what overt narcissism was about, but I had never really experienced the covert variety that hidden, that more subtle type. And by being in this marriage and relationship with a person that was exactly that, it gave me a lot of insight. To the subtle ways that we lose energy to people, and what the impact is on that physical level. For me, it left my immunity completely tanked, and I was having reoccurring shingles all over my face. I was having high anxiety, which was not a part of my emotional walk. Previously, I was also very fatigued. I had resolved many years prior to that severe fibromyalgia, and suddenly that came out of remission, and I was in constant pain every day. So you know, in seeing how dramatically my own health changed, it also changed the way that I was showing up on a business level, how available I was on an energy level, to really serve clients. And it also showed up in terms of my spiritual path, where I slowly began to get disconnected from source and not rely on that as my critical way of moving through life, where previously I have so it was a just a journey of really, truly recognizing what it feels like across every level imaginable to get decimated by the person that You love because they are wounded and are narcissistic.   Michael Hingson ** 41:22 What finally happened that made you realize what was occurring and caused you to decide to deal with the whole issue.   Kay Hutchinson ** 41:31 Well, you know, it wasn't just one thing Michael, because if he was a subtle narcissist, my understandings of what was happening came about gradually. But the thing that really stood out in my mind, that made me say, You know what, I absolutely need to get out of this relationship was when I went to caretake an aunt that had stage five stomach cancer, and I had previously was in the role of caretaking his mom, when she had metastatic blood level cancer. It was a form of leukemia, and also his aunt, who had a form of bone cancer. So when his family members were ill, I was there. I dropped everything, not only just as a healer, but as a family member, as someone who loved these Dear ladies, was by their sides and really helped them to transition. But when it came time for me to be at the side of my relative, my husband was completely lacking in empathy, and I'd spend the entire day with her, just helping her to quell nausea, get more comfortable, feel more peaceful. I completely had not eaten the whole day because my whole attention was on her and also on my father. Her brother, wanted to make sure that my dad was okay in being with her, because he was also approaching soon the final days of his life. He had a lot of weakness going on and things. And I returned home, and I was just exhausted, and I said, Honey, let's go out for dinner, and let's go out and do something kind of fun, because that's what I am, and I give a lot on that heavy level, I like to shift over to something light. And I was met with, I don't want to go anywhere. Why do you always want to go out to dinner, and he just started kind of yelling at me, and I realized, oh, wow, just even on a pure nourishment level, I need food because I haven't eaten all day. This is somehow becoming a challenge. And I ended up going out to dinner by myself at a time when I was really super vulnerable about ready to lose my last living aunt in the States, and thinking, what am I doing in a relationship where merely asking to be fed, not even emotionally, is a challenge? And I said, Ah, he can't even literally feed me. And I knew there was no fixing that. Even though we had gone through counseling, it's like, no, no, this is just not going to continue. I have to leave, right? So that was a critical moment in my life of just and that's what I would say to everybody in the audience. Ask yourself, are you being felt fed well? Are you being well nourished by the person that you're in that relationship with? Because narcissists are not capable of nourishing   Michael Hingson ** 44:29 you. Yeah. So what happened? I mean, you made you, you realize what was occurring. What did you do? So   Kay Hutchinson ** 44:35 at that point, we had been in counseling, so I got on the phone with our counselor, and I said, I really need your safe space the next time we come in, because I need to have a conversation about divorcing, and I really need to make sure that I'm moving through this safely and with the proper support around me. And that's really, really important, because if your audience. Are in relationships with narcissists who have never been abusive, they need to understand that there's a high likelihood of them becoming physically abusive when they decide to leave. Mm, hmm. And so it's really important to make sure that that conversation is happening in a safe space and that there's enough support around to keep violence from escalating, even if you've never seen that person in that more physically abusive space, it needs to be considered.   Michael Hingson ** 45:33 So you, you talk to your counselor about that, and then you, you, I assume, had a session where you, you, you dealt with some of those issues, absolutely,   Kay Hutchinson ** 45:44 with the safety of of the counselor there, we were able to map out a strategy. But Silly me, Michael, I thought, well, you know, we have an agreement that we need to go our separate ways. We're two adults. We can do this peacefully. It's not complicated. We lived in the state of Texas. It's not hard to do. And so we said we'll just go to a mediator, and everything will be fine. They'll do up the paperwork, legally, we'll sign we'll go our different ways. Wish each other well, take what we each learn from this and move on with our lives. So it seemed a simple thing, but at the very last moment when we were scheduled to see the mediator, mediator attorney gets a call from a lawyer that I didn't know he even had saying, oh my, my client can't come into this mediation without me being present, because he's represented. And it was a bulldog attorney that was known for just rolling over the other person. And I went, ah, and so I got dragged to nearly a year and a half legal battle that really didn't need to be there, but I was very blessed in connecting with an attorney who specialized in helping people divorce from narcissist, and she was able to say to me, Kay, I know you have important healing to do for yourself, but also for the clients that you serve, let me take this over and you go, do you, and I'll just ting you whenever you need to sign something. And she just completely took it over for me so that I could move on with my life and decide, you know, what did I want to create in the new phase of my life? But not everybody has that ability to kind of really lock arms with attorneys that are highly skilled in dealing with narcissists, because the narcissist will weaponize the legal system if they're allowed to do that, and it can drive up costs. It can be exhausting on many different levels. So it's really important, if you can't afford to have an attorney that has that experience, there are many blogs and many places where you can connect to get that support, even if you're working with an attorney who is less experienced, right? Yeah,   Michael Hingson ** 47:55 but eventually you you were able to to deal with it, and I'm sure that it was incredibly traumatic. How long ago did all this occur?   Kay Hutchinson ** 48:06 Oh, this was occurring. 2018 2019 Okay,   Michael Hingson ** 48:10 so it's not been all that been six years. Yeah, six years,   Kay Hutchinson ** 48:15 absolutely. And you know, I often say that when you're going through an experience, after having been around someone that second guessed your reality, that we will tend to second guess our own reality too. And so one of the things I think that really helped me on a mindset level, was continuing to ask myself, well, what do I really feel? What do I really think? Exactly   Michael Hingson ** 48:40 right, exactly right. Yeah,   Kay Hutchinson ** 48:43 and reconnecting with that because I had been separated or disconnected from things that were really vital and important to me, because he had said that they were not important, or perhaps I was overreacting or being too sensitive that I began to discount those things within myself. So it's really this journey of really allowing myself to truly come back into valuing all of the things that were really important to me   Michael Hingson ** 49:10 to you. Yes, what you know narcissism is an interesting subject. What is maybe one thing that so not Well, let me go back. Narcissism certainly deals a lot with emotional issues, and there can be physical issues and so on. But what's maybe the one thing that you've seen in your work that most people wouldn't associate with a narcissistic person or narcissistic behavior,   Kay Hutchinson ** 49:41 I think the one thing that people don't really put enough of a spotlight on is that they are energy vampires. They create an energetic disruption across the five areas of ourselves that are absolutely critical for our physical health. For. For our emotional stability and our soul growth. So we're talking body, mind and soul disruption. You know, often times the talk is on the psychological or the emotional disruptions, or if there's a physical abuse component, it might be on that level. But it's really very rare that we are really associating that idea of energy, vampirism, of energy, of being a predator on an energetic level, with narcissists and so that is really core. Because until we start to heal the energetic damage that has occurred, we end up staying in a state of struggling for years with emotions that may be all over the place. I see felt it in myself. I see it in my clients, anxiety, depression, that feeling of being on an emotion, emotional roller coaster, and then all of the physical health issues that go along with it, whether someone experienced physical abuse or not, and then that soul disconnect. You know, energetically, we have to have, I often say, Energy Tanks. We need to have all five of our energy tanks full in order to have a relationship with source that is evolving that allows us to transform and elevate ourselves on that spiritual level. And so if we're damaged across our five Energy Tanks, we will find it difficult to really connect in with the power that is higher than ourselves. Tell me a little more   Michael Hingson ** 51:27 about this concept of the five Energy Tanks, if you would. Absolutely   Kay Hutchinson ** 51:31 that's my own wording, but really it's the language of Chinese energy medicine that's over 2000 years old, built on the idea of the five elements, whether you're an acupuncturist, an acupressurist, whether you are a martial artist, everything flows along the five elements, in terms of Chinese energy, medicine and the five elements are a system that helps to explain the relationship between our emotions, the different states of our emotions, our physical selves, and the way that we grow in souls. So I often say, you know that there's five tanks. John Gray made that comparison back I think it was in the 80s when he wrote about the different tanks that people need to have filled in their lives, like relationship tanks and the self care tank and all of these different things. It's kind of similar to that idea, but each one of these areas has a very critical role in our development. So like, say, the water element, this is essence, and then DNA level. So often times when we've been in traumatic situations, we may start to see some DNA level disruptions, and often that will appear as cellular abnormalities. Cancer would be a very good example of that, that when we're under immense stress, on a trauma level, the water element, which rules our DNA, on an element level becomes disrupted. So I see that a lot in my practice, where women have metastatic breast cancer and other forms of cancer as a result of the long term chronic stress of being in a narcissistic relationship, or their nervous systems, like my nervous system was completely damaged and I was hyper vigilant all the time. Had insomnia, had difficulty processing information. My natural dyslexia and learning disabilities that I came into the world with became exacerbated when I was in that narcissistic relationship. That's the wood energy tank that rules our nervous systems. So there's a take for each aspect of ourselves that gets impacted by the experience of being in a relationship where the energy exchange is not mutual and fair.   Michael Hingson ** 53:50 When you're talking about this whole concept of energy vampires and and the whole issue of having to face or deal with a narcissist. One of the things that seems to me happens is that your ability to have creative thinking and to be creative in your thinking goes down, and the result is that you, you you're again, you're you're sucked into something that you really shouldn't be sucked into, but you've lost some of the clearer thinking that you would normally have. How do you deal with that, and how do you get that back absolutely   Kay Hutchinson ** 54:34 but when we start to look again at the elements and how that shows up for creativity, our metal element has to do with our ability to feel safe and shielded. We can't be creative and stretch into areas that are unknown if we're not feeling safe. So beginning to do resets, where we begin to visualize the shielding around ourselves being restored, can be very helpful to begin to settle that. Sense of, oh, I'm not safe. And so there's specific breath work and energy resets that we do to really help to get that foundation of safety before we even begin to restore other aspects that affect creativity. The next thing that we have to do, Michael is really, once we're feeling safe, we need to be able to center ourselves, because if our thoughts are scattered all over the place, our energy is all over the place, it's hard to get centered, to bring the focus that is also a part of being creative. So the earth element is what allows us to begin to ground and calm ourselves, begin to focus and collect all of these different thoughts that we may be having and feeling so that we can harness them in a creative way to go forward. Similarly, we have to calm our nervous system so that our brains are able to create the rhythms on a brain wave frequency level that is conducive to creativity again, if our brain waves, if we were to look at an EEG right before hitting a moment of creativity, there might be a lot of bouncing activity going on, and it's only when that activity begins to settle and calm that we then are able to implement and bring forth something that is creative. So being able to regulate that becomes very important, as well as getting into the space of reconnecting with a fire element, which is joy. Because I often say creativity is just the expression of joy, right when we are in that joyous state, it's amazing how many different ways our brains can move to come up with something that is unusual, innovative out of the box. And so the restoration of the fire element, take passion, joy, all of that feeds in to the creative cycle. And then last on that water element, that essence level, right? Creativity comes from a deep well that we have as humans. When we're able to tap into that, we not only tap into a level of creativity that is not only unique to us as individuals, but we tap into the collective of the human creativity and consciousness, and so that allows us to ignite what we're doing in many creative ways. And this is why, as women heal these areas. Michael, they go out and do incredible things. They're able to go out and start new businesses. They start new careers at the age of 50 in their passion areas that they never thought that they would have done. They're able to take trips and go and pursue things that once they were fearful of, but now they are excited to open up themselves, up to trying new things in new ways. And so, you know, the restoration of creativity is very much a part of core of recovering from narcissistic abuse, because that's the one area that most people don't think about too going back to your earlier question, that truly gets impacted when we go through a narcissistic relationship, yeah,   Michael Hingson ** 58:13 well, you have obviously been through a whole lot. What allowed you, or how were you able to keep I guess, what we would call an unstoppable mindset, through all of the things that that you went through, what, what drove you, if you will, to be able to succeed. I   Kay Hutchinson ** 58:33 think it's exactly what we've been talking about, having the practices that allowed me to refuel those five takes allow the highest level of energy to kind of flow through my brain, to keep that mindset in that positive area, to keep me motivated and passionate when you're working energetically, to restore yourself the mind comes along. It's not the thing you know. A lot of people say, Well, you got to change your mindset first, and I believe there's value in that. But guess what? When you change your energy first, there is no possibility of the mind flowing into negative spaces to hold you back, because your energy is creating this vibration that then fuels the thoughts that keeps you moving, and that's really the life that I've led. And when I find in moments that I may be falling into a place that is challenged on that mental thought level, I do my energetic practices, and boom, immediately, there's a shift from either a sad state to a state of feeling resilient, from a fearful state to being brave and courageous, to say, Hey, I just jump into this deep end of the pool because that's what I'm afraid of, and that's what I need to do, and trusting going back to trust that there's going to be tremendous growth and benefit. So. The more it's not that hard,   Michael Hingson ** 1:00:01 no. But the other part of it is, the more of that that you do, the more you do the introspection, the more you analyze yourself, you think about what we're talking about here, the more that you actually go through the process, in a sense, the more you do, the easier it becomes, or the more efficient you are at doing it. And the result of that is that you become better at it, and so you're able to gain that control. It's it. The whole issue of resilience is is something to practice, but, but it is something that you have to work at I made a video recently where I talked about emergency preparedness, and I said most all of us don't prepare for emergencies, because what we don't do is we don't prepare our minds. Oh, we can create a plan so that there's a fire, we can grab a go bag or whatever. But how do we really prepare our minds? And that is something that we need to do a lot more of than we do today.   Kay Hutchinson ** 1:01:03 Absolutely. And the idea, Michael, that it doesn't take like long stretches of meditation, people have that myth in their minds to prepare yourself and be mindful when there are circumstances unfolding that maybe crisis by taking bite sized moments, I teach five minute resets to reset the brain and reset the mind, and you do enough of those over time, then when crisis hits, you have a whole well of cultivation to draw from and that that really ends up carrying you through whatever that crisis is. And I love that it's not enough just to prepare our minds cognitively for things, we must prepare ourselves from that deeper space energetically, so that when we're in the middle of things, we're not pulled so far off of our center that we forget that beautiful plan that we made,   Michael Hingson ** 1:01:57 right, exactly right. And the reality is, it all does work together. Well, what's the one thing? Maybe that would surprise people if they knew it about you? Oh, gosh, how's that for a good question.   Kay Hutchinson ** 1:02:14 I think the one thing that that most people don't realize about me is that I am a martial artist, because most people think of me as just that healer that brings that comfort in and that level of soothing that I'm known for, and most people don't realize that there's a really strong warrior inside of K and I think we need to be able to embrace the warrior within ourselves and marry that to our peaceful, meditative selves. That the joining of both of them, I think, is really what makes me one of the strongest beings on this planet,   Michael Hingson ** 1:02:55 and that is as good as it gets. So have you written any books? So   Kay Hutchinson ** 1:03:02 my book, the five elements healing, a practical guide for reclaiming your essential power, is currently being reworked. So you will not find it on Amazon at this time, but watch for it in a few months, because we're completely redoing that. And then also, I've contributed to redesign your nine to five advice and strategies from 50 of the world's most ambitious business owners and entrepreneurs. It was compiled by Bridget McGowan, and that one you can find on Amazon, and I was so blessed to create the chapter on how to create a soul based business, one that really allows you to develop what Michael and I are talking about, the unstoppable mindset as a critical way of moving through what you put out into the world. As a business owner,   Michael Hingson ** 1:03:51 well, I definitely want to hear about the new book when it nor the reworked book when it comes out. So you have to let us know. Oh, absolutely. How do people reach out and get in touch with you, if they'd like to to learn from you, use your services and so on. How does that work?   Kay Hutchinson ** 1:04:07 Absolutely on your show notes, people can get in touch with me through the website that's listed in the link, and they can find out about the latest healing journeys, which I'm so excited Michael, because we have a live, free healing session coming up on February the ninth, at noon, Central Standard Time. I do these regularly to allow people that opportunity to begin to experience healing, the five Energy Tanks that narcissist destroying through a soothing distance healing to see if they are ready to take other journeys with me. So that's probably the best way, is to visit the website. And I know it's right here   Michael Hingson ** 1:04:48 on your show. It is in the notes, but go ahead and say the website, if you would absolutely   Kay Hutchinson ** 1:04:52 and the website is a, I K I healing.com Easy to remember, A, I K I healing.com   Michael Hingson ** 1:05:00 Um,

Mit Dr. Vivien Dollinger (ObjectBox Staffel #12 Folge #10 | #Marketing_021 Der Podcast über Marketing, Vertrieb, Entrepreneurship und Startups *** https://objectbox.io/ https://www.linkedin.com/in/vivien-dollinger/ *** Im Podcast-Gespräch mit Dr. Vivien Dollinger, Gründerin und CEO von ObjectBox, ging es um die Gründungsgeschichte des DeepTech Start-ups, das sich auf Datenbanken für Edge-Devices spezialisiert hat. Vivien sprach über ihre Erfahrungen mit dem Accelerator-Programm Techstars, über ihre These, dass SEO-Marketing an Relevanz verliert und warum KI-optimierte Inhalte und Agenten im Marketing zunehmend wichtiger werden. Außerdem gab sie Einblicke in die strategische Entscheidung, frühzeitig eine Vector-Datenbank für kleine Devices zu entwickeln, sowie in ihren KI-gestützten Arbeitsalltag. Zum Schluss gab sie motivierende Tipps für junge Menschen und betonte den Wert eines BWL-Studiums, von solider Bildung und eigenständigem Denken. Selbstverständlich wieder mit dabei: KI-Experte und Seriengründer Michael Högemann. *** 01:35 – Studienwahl & Gründungsmotivation 04:21 – Einstieg in die Spielebranche & Gründungsidee 07:11 – Erste Schritte & Accelerator-Erfahrung 11:32 – Gründung in UK & Brexit-Folgen 12:48 – Marktvalidierung & Vision 16:18 – Was ist IoT & was sind Embedded Devices? 18:04 – Marketing & SEO damals 20:35 – These: SEO ist tot! 22:03 – Neue Strategien für mehr Sichtbarkeit 24:50 – Wandel im Such- und Arbeitsverhalten 26:37 – KI-gestützte Optimierung der eigenen Website 29:19 – Strategischer Fokus auf Edge KI & Vector-Datenbanken 32:07 – Warum ObjectBox für Edge KI ideal ist 37:22 – Markttrends & Vision 41:12 – Konkurrenz & Marktumfeld 42:36 – Marketing & KI-gestützter Arbeitsalltag 46:14 – Eigene KI-Erfolge im Alltag 48:25 – Content-Automatisierung: Chancen & Grenzen 49:47 – Hypothetisches Neugründungsszenario jetzt mit KI 52:33 – Bildung & Einstellung junger Menschen 54:41 – Studienwahl: Empfehlung für BWL! 56:51 – Rückblick auf die eigene Studienzeit 58:47 – Tipps für angehende Gründer:innen zum Abschluss 01:00:44 – Verabschiedung & Fazit *** Die Zeitangaben können leicht abweichen.

The investigators face devastating truths as Wilhelm tears the group apart. Can they sever Wilhelm's hold once and for all or will his dark plans consume them?This series is not suitable for listeners under the age of 18 and may contain material some people find disturbing.CONTENT WARNINGS:Suicide, Domestic violence, Body horror, Strangulation, Loss of Agency, Gaslighting, Gun violence, Possession, Profanity, ViolencePlayer CharactersJared Logan as KeeperMary Lou as Desiree PalmerNic Rosenberg as Dorothy LarsenScott Dorward as Father Martin McClintockCorbin Cupp as Lincoln ReeveProduction and CreativeEditing by Corbin CuppPatreon ShoutoutAnthony D., Bridget, Caolán M., Drew M., E.M.F.D., Heather P., India thank you terror, Killius Manjaro, Matthew C., Not That Nic, Skip M., Call Me Dirt, Dan F., firecop890, Jeff F., Jessen, Mario S., Michael H., mmm0rphine, Nathanael C., Tomboi LaCroix Hosted on Acast. See acast.com/privacy for more information.

I have had the pleasure of conversing with many people on Unstoppable Mindset who clearly are unstoppable by any standard. However, few measure up to the standard set by our guest this time, Katrin J. Yuan. Katrin grew up in Switzerland where, at an early age, she developed a deep curiosity for technology and, in fact, life in general. Katrin has a Masters degree in Business Administration and studies in IT and finance.   As you will see by reading her biography, Katrin speaks six languages. She also has accomplished many feats in the business world including being the founder and CEO of the Swiss Future Institute.   Our conversation ranges far and wide with many insights from Katrin about how we all should live life and learn to be better than we are. For example, I asked her questions such as “what is the worst piece of advice you ever have received?”. Answer, “stay as you are, don't grow”. There are several more such questions we discuss. I think you will find our conversation satisfying and well worth your time.   As a final note, this episode is being released around the same time Katrin's latest book is being published. I am anxious to hear what you think about our conversation and Katrin's new book.       About the Guest:   Katrin J. Yuan Boardmember | CEO Swiss Future Institute | Chair AI Future Council Katrin J. Yuan is an award-winning executive with a background in technology and transformation. With a Master of Business Administration and studies in IT and finance, Katrin is fluent in six languages. She is a six-time Board Member, Chair of the AI Future Council, lectures at three universities, and serves as a Jury Member for ETH and Digital Shapers. With a background of leading eight divisions in the top management, Katrin is an influential executive, investor, speaker and a "Young Global Leader" at the St. Gallen Symposium. Her expertise extends to AI, future megatrends, enforcing AI and a diverse data-driven approach.  Ways to connect Katrin:   Swiss Future Institute https://www.linkedin.com/company/swiss-future-institute LinkedIn https://www.linkedin.com/in/katrin-j-yuan/ Instagram https://www.instagram.com/katrinjyuan/ Youtube https://www.youtube.com/@katrinjyuan   Speaker Topics: AI Future Tech Trends | Boards | NextGen Languages: EN | DE | FR | Mandarin | Shanghainese | Turkish | Latinum Menu card overview https://www.futureinstitute.ch   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 00:15 Hi. I'm Michael Hinkson, Chief vision Officer for accessibe and the author of the number one New York Times best selling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast. As we explore our own blinding fears of inclusion, unacceptance and our resistance to change, we will discover the idea that no matter the situation or the people we encounter, our own fears and prejudices often are our strongest barriers to moving forward. The Unstoppable mindset podcast is sponsored by accessibe. THAT'S A, C, C, E, S, S, I, capital, B, E, visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities and to help make the internet fully inclusive by the year 2025 glad you dropped by. We're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hi everyone. Welcome to another edition of unstoppable mindset. Our podcast has been doing really well. We've been having a lot of fun with it ever since August of 2021 and I really thank you all for listening and for being part of our family. And as I always tell people, if you know of anyone who you think ought to be a guest, let us know, and we'll get to that later on. Today, our guest is from Switzerland, Katrin J Yuan. And Katrin is a person who, among other things, is the CEO of the Swiss future Institute, and I'm going to leave it to her to tell us about that when we get to it. She is a executive. She's an executive with a with a pretty deep background, and again, I don't want to give anything away. I want her to be able to talk about all that, so we'll get to it. But Katrin, I want to thank you for being here and for finding us and for coming on unstoppable mindset.   Katrin J Yuan ** 02:20 Warm Welcome Michael and Dear audience, thank you so much for having me on unstoppable mindset. I'm excited to be here with you a bit about myself.   Michael Hingson ** 02:32 Yes, please, you and growing up and all all the scandalous things you that you don't want anyone to know. No, go ahead. We we're here to hear what you have to say.   Katrin J Yuan ** 02:43 My cultural background is, I'm looking Asian, grown up in Europe and Germany, and then later for my studies in Switzerland, in the French part of Switzerland. And now I'm being in here in Zurich. My background is Mba, it finance. I started with a corporate then in tech consulting. I was heading eight departments in my lab. Last corporate position there of head it head data. Now to keep it simple and short, I consider myself as an edutainer, community builder and a connector, connecting the dots between data, tech and people. I do it on a strategic level as a six time board member, and I do it on an operational level for the Swiss future Institute for four universities, being a lecturer and sharing knowledge fun and connecting with people in various ways.   Michael Hingson ** 03:44 Well, what? What got you started down the road of being very deeply involved with tech? I mean, I assume that that wasn't a decision that just happened overnight, that growing up, something must have led you to decide that you wanted to go that way.   Katrin J Yuan ** 03:58 It's a mixture curiosity, excitement, I want to know, and that started with me as a kid, how things work, what's the functionality? And I like to test do things differently and do it myself before reading how it should be done. What's the way it should be done.   Michael Hingson ** 04:21 So, yeah, yeah, I find reading is is a very helpful thing. Reading instruction manuals and all that is very helpful. But at the same time, there isn't necessarily all the information that a curious mind wants, so I appreciate what you're saying.   Katrin J Yuan ** 04:36 Yeah, totally. There are so many more things. Once you start, it's like one layer after the other. I like to take the layers, lip by layer, to go to a core, and I'm I don't avoid asking questions, because I really like to understand how things work.   Michael Hingson ** 04:55 Yeah, yeah. It's a lot more fun. And. And hopefully you get answers. I think a lot of times, people who are very technically involved in one thing or another, when you ask them questions, all too often, they assume, well, this person doesn't have the technical expertise that I do, so I don't want to give a very complicated answer, and that's all lovely, except that it doesn't answer the question that people like you, and frankly I have, which is, how do things work? Why do they work? Much less? Where do we take them from here? Right?   Katrin J Yuan ** 05:31 Absolutely, and breaking down complexity rather simplifying things, and tell us in an easy way you would maybe tell kids, your neighbors and non tech persons, and at the end of the day, it's the question, What's in for you? What is this for? And what's the value and how you can apply it in your everyday life? Yeah,   Michael Hingson ** 05:57 I grew up, of course, being blind, and encountered a lot of people who were and are curious about blind people. The problem is I usually have an assumption also, that if you're blind, you can't do the same things that sighted people can do, and that's usually the biggest barrier that I find we have to break through, that I have to break through, because, in reality, blindness isn't the issue, it's people's perceptions. And so that's why I mentioned the whole idea that people often underrate people who ask a lot of questions, and the result is that that it takes a while to get them comfortable enough to understand we really do want to know when we really do want you to give us good technical information that we can process and move forward with   Katrin J Yuan ** 06:47 exactly normally, in a room full of board members, managers, you call it, you name it, CEOs, investors, usually someone or even the majority, is very thankful that finally somebody asks also, dare to ask the simple questions to find a solution. And it's not only the what, but I find it interesting also the how you solve it, and to see and do things in a different way, from a different, diverse perspective. This is very valuable for those seeing and for those seeing in a different way or not seeing and solving it in your own very unique way, and   Michael Hingson ** 07:33 and that's part of the real issue, of course, is that looking at things from different points of view is always so valuable, isn't it? Absolutely,   Katrin J Yuan ** 07:42 this is why I also go for diversity in tech leadership boards. Yeah, because for me, I like to say it's no charity case, but business case,   Michael Hingson ** 07:57 yeah. Well, so you, you've, in a sense, always been interested in tech, and that I can appreciate, and that makes a lot of sense, because that's where a lot of growth and a lot of things are happening. What? So you went to school, you went to college, you got a master's degree, right?   Katrin J Yuan ** 08:17 Yes, correct.   Michael Hingson ** 08:20 And so what was then your first job that you ended up having in the tech world? I   Katrin J Yuan ** 08:27 was in the IT ICT for Vodafone in a country this last station was with Northern Cyprus. For me, very exciting. Yeah, to jump in different roles, also in different areas, seeing the world sponsored by a large company here in Europe. And that was very exciting for me to jump into white, into it and learn quickly. I wanted to have this knowledge accelerated and very pragmatic to see many countries, cultures, and also diverse people in many, many means, from language to culture to age to many, many different backgrounds.   Michael Hingson ** 09:09 So from a technology standpoint, how is Vodafone doing today? I know you've moved on from that, but you know, how is it? How is it doing today? Or is it I haven't I've heard of Vodafone, but I haven't kept up with it. That   Katrin J Yuan ** 09:22 was my very first chapter. So yes, indeed, I moved on, staying in the tech sector, but now I am completely here in Switzerland for another chapter,   Michael Hingson ** 09:35 and Vodafone is still a very sizable and ongoing company. It   Katrin J Yuan ** 09:39 is not in Switzerland, but yes, still in Europe, with headquarter, UK, in Germany and so on. Definitely. Yeah,   Michael Hingson ** 09:47 I'm, I'm familiar with it. And I was thinking Germany, although I hadn't thought about the UK, but that makes, makes some sense. So you, you obviously worked to. Learn a lot and absorb a lot of information. And I like the things that that you're talking about. I think people who are really curious, and who work at being curious aren't just curious about one thing and you talked about, you're curious about the technology and all the things that you could learn, but you are also very interested in the cultures, and I think that that is and the whole environment, and I think that is so important to be able to do what, what kinds of things, if you if you will, did you find interesting about the different cultures, or what kind of commonalities Did you find across different cultures? Because you, you had the experience to to be able to be involved with several so that must have been a pretty fascinating journey.   Katrin J Yuan ** 10:45 Yeah, CEO of a Swiss future Institute, and as university lecturer of four universities in Germany, as well as in Switzerland, mostly about AI data analytics. And also as board member, I have several demanding roles started already in young years. So one of the questions I hear often is, how did you make it, and how is the combination? And here my answer is, start early discipline focus. I'm highly self motivated curiosity, as mentioned earlier in the combination, and I did not expect success to come early. I expected to endure pain, hard work and to go forward and a mixture of discipline, hard work, step by step, and also to overcome challenges.   Michael Hingson ** 11:42 Did you find it to be a challenge with any of the cultures that you worked within, to to be able to be curious and to be able to move forward? Or were you pretty much welcomed across the board?   Katrin J Yuan ** 11:57 It's a mixture. It started with the obvious, the language. So when I was, for instance, on Northern Cyprus, that's the Turkish speaking part, not the Greek part, which is in the EU I accepted the opportunity given by the company at that time to learn Turkish. That was amazing for me. Yeah, as I felt like, if I'm the guest, the least I can do is adapt and giving, showing my respect and openness towards a new culture. And for me, culture starts with a language. With language you reach not only the people, but you really understand as there are so many, and those of you who speak more than one language, you might have find it especially comparing different expressions emotions. Typical expressions in different languages is not only translating, it's really understanding those people. Yeah, and that for me, definitely super exciting. It was a challenge, but a very welcome one, embracing that challenge, and for me, it was like, Hey, let's do an experiment. Being an adult, learning a complete new language, not like English, German, French, and both usually relatively close to each other, so related ones, but a completely new such as Turkish. So nobody spoke Turkish in my friend's neighborhood, closer family as we are, we are not. But I thought that, hey, let's simply start. And I started by learning eight, eight hours per week, so really intense, including the Saturday. So it was only doable that way, to give it a serious try to bridge and be open towards different cultures.   Michael Hingson ** 13:53 Well, the other part about it is, in a sense, it sounds like you adopted the premise or the idea that you didn't really have a choice because you lived there, or at least, that's a great way to motivate and so you you spent the time to learn the language. Did you become pretty fluent in Turkish? Then I   Katrin J Yuan ** 14:13 was there like five months, the first three months, it was rather a doing pain and hard work without having any success. So I didn't, didn't get it. I didn't understand anything, though I had every week the eight hours of Turkish, and it took three months, and that's super interesting for me to perceive like I love experiments, and I love experimenting, also with myself included, that is, it's not, it seems to be not linear, but rather jumping. So you have all the investments in the first where you don't see any immediate effect. Well, after the first three months, there was a jump. Um, and I remember clearly the first moment where I got it, where I understood something, and later on learning intensely, even understood some sort of jokes and etc. And there the meetings were all in Turkish. So it really helped to adapt to that one and get what they say,   Michael Hingson ** 15:20 so until you got to the point where you could sort of understand the language, how did, how did you function? Did you have somebody who interpreted or how did that work?   Katrin J Yuan ** 15:30 Well, they speak English as well, and of course, they adapted to me, such as to the other experts being there as well.   Michael Hingson ** 15:39 Yeah. Did? Did you find, though, that once you started having some effective communication in the language that that they liked that and that that made you more accepted? They   Katrin J Yuan ** 15:52 were surprised, because at that time, I was the only one from from the experts manager sent there and really accepted the whole education package for like, okay, it's free, it's education. Let's definitely accept it and give it a serious try, having the eight hours per week. So several were quite surprised that I did it and that I'm interested in learning a new language as a as an adult, where you could have said, No, that's, that's enough. Let's, let's all stay in our usual, the simple, the simplest way, which is, let's keep it and do it all in English, what we already can speak.   Michael Hingson ** 16:38 But they had to feel more at home when you started speaking their language a little bit. I remember in college, I took a year of Japanese. It just seemed fascinating, and I like to listen to short wave. I'm a ham radio operator, so I oftentimes would tune across stations, and I would find radio Japan and listen to broadcasts, and then I took a year, and I've been to Japan twice as a speaker, talking about the World Trade Center and so on. And although I didn't become in any way fluent with the language, I was able to pick up enough words, especially after having been there for a few days, that I could at least know was what's going on. So I appreciate exactly what you're saying. It makes it a whole lot more fun when people do relate to you. Which is, which is so cool. So, you know, I think that's that's a good thing. Where did you go after Cyprus?   Katrin J Yuan ** 17:34 I went back to Switzerland. Ah, familiar language, yeah, from the French and to the German speaking part in Switzerland, also with French, it's more or less the same. I learned a large part, also per University, and frankly, per TV. Watching television, if you first started, didn't get any of those jokes, yeah, I felt quite stupid. And then one day, you really break the wall, and then it's going all the way up, and you simply get it. You live it. You are widened, and you understand the culture and those people, and they will feel that you are bracing it, that you are not only polite or only there for a temporary of time, and then you're you're gone. Yeah,   Michael Hingson ** 18:22 you you demonstrate that you are really interested in them and curious about them, as I said, and that tends to definitely make you more relatable and make you more appreciated by the places where you are. So I'd like to go ahead and continue in, you know, obviously learning about you and so on. And I know we talked a little bit about other places where you've been and so on, but you've got, you've got a lot that you have done. So you work a lot with CEOs. You work a lot with investors and board members, and a lot of these people have a lot of different kinds of personalities. So what is your perception of people? What was your perception of working with all those people? And how do you deal with all of that going forward? Because everybody's got their own thoughts,   Katrin J Yuan ** 19:21 indeed, and in that context, what is normal? How do you perceive and how are you perceived by others? That was a question which raised my curiosity. Yeah, by time, it was not clear from the beginning, and for me, I found my answer in what is normal. It's super relative for only what you perceive and know. Got to know taught by your parents as a kid. And for me, looking looking Asian, yeah, looking different, yeah, as. A woman young, you're looking different. And that combination in Switzerland, it's yeah, it weighs some questions, and got me reflecting upon that question, yes, and this all how you deal and see and apply that difference and make that difference to be a value for yourself and for others. You bring   Michael Hingson ** 20:25 up an interesting point, though. You talk about what is normal, and so what is normal? How do you deal with that?   Katrin J Yuan ** 20:33 Normal is what you think is normal. There's no real normal, the so called norms. Does it fit to you, or you will make them fit to you, and you are unique in that setup you know, like what is normal considering beauty standards, it is what you use to know, based on culture, based on your direct environment, by based by your family, what you see is what you get, yeah. And based on some scientific stuff, like relatively high symmetric in in your face, but not too much asymmetric, yeah, just the right mixture, yeah. And so I learned to define, instead of being defined all the time, to define myself what is normal to me, to me, and to be very aware that the normal is quite relative my perception. Did   Michael Hingson ** 21:33 you find that there were times that you had to sort of change your view of what was normal because of circumstances, does that make sense?   Katrin J Yuan ** 21:43 Yeah, totally, and I respect it so much. Also, with your fantastic story yourself, Michael, where I can only say, Chapo, how, how you make your way all the way up. And it's, it's more than respectful. I have you have my admiration for that one for me, it was definitely food traveling, seeing myself, not so much as a small kid, I perceived like, Hey, we are all normal. Yeah, there was no difference as a small kid. But latest for me, when you got a bit older as a kid, between, in between kid and becoming adult, also from the environment, raising questions of how you appear, whether you appear differently from kids and so on. Yeah, the question was brought to me, so I had to deal with it in the one or other way. And I learned it's, it is interesting if you are finding yourself. It's not a point that you know in black, white, okay, that's me, but it's rather walking the whole path with all the stones, Hicks and up and downs, becoming you in all its essence and normal it was defines you, and I like to challenge myself wherever, and all these bias everyone has naturally, it makes us humans. That's the way that I, at least challenge myself to open that quick few seconds box again, after the very first impression, which is built unconsciously, and and, and some, some good moments and valuable relationships appeared not from the first moment, but because I challenge it, and even if we didn't like, for example, each other from the first moment, but then we gave it another opportunity, and even friendships were built with a second and third glance. And this is why I invite you to think about your own normal and to find and define yourself, not letting it be a standard defined by others.   Michael Hingson ** 24:07 I have ever since September 11, I always hear people saying and I read and I reacted to it internally. We got to get back to normal. People hate getting out of their comfort zone oftentimes, and that's, in a sense, so very frustrating. But I kept hearing people say, after September 11, we got to get back to normal. And I finally realized that the reason that I didn't like that statement was, normal will never be the same again. We can't get back to normal because normal is going to be different, and if we try to get back to where we were, then the same thing is going to happen again. So we do need to analyze, investigate, explore and recognize when it's need to move on and find, if you will, for the moment, at least a new normal.   Katrin J Yuan ** 24:58 Absolutely, I'm. With you. What's normal for you? Michael,   Michael Hingson ** 25:04 yeah, what's normal for me isn't normal for you. I think what's normal for me today isn't what it used to be. So for me today, normal is I do get to travel and speak, but when I'm home, I have a dog and a cat. Normal change for me a couple of years ago when my wife passed away. So it was a matter of shifting and recognizing that I needed to shift, that the mindset couldn't be the same as it was pre November 12 of 2022 and so it is important to be able to adapt and move on. So I guess for me, normal, in one sense, is be open to change.   Katrin J Yuan ** 25:50 That's beautifully said. Be open to change.   Michael Hingson ** 25:55 Yeah, I think it's really important that we shouldn't get so locked in to something that we miss potential opportunities, that that change, or that adapting to different environments will bring us   Katrin J Yuan ** 26:10 totally and you yourself, give yourself all the opportunities you have to evolve over time you will not be Exactly and that's good the way it is the same person, yeah? Because environment change, all the factors change, and we humans are highly adaptive, yeah, this is underestimated by ourselves many times. Yeah, but we are, and we make the best out of the situation, and especially with regard to hard moments where really, really, really hard, and nobody likes them, while being in that moment, but looking back and being overcoming it afterwards looking back, I like to say, when do you really grow? It's in the hard times when you grow this is where you endure pain, but you'll be become better, bigger, more resilient afterwards, right?   Michael Hingson ** 27:13 Very, very much. So Well, in your case, growing up, working, being in all the different environments that that you have. Have you ever had an unexpected moment, a hard moment that you had to deal with? And what was that? And how did you? How did you deal with it?   Katrin J Yuan ** 27:29 Sure, just sharing one earlier moment. I had an accident. I was on my way to dancing course and all chilly fun made myself pretty on the day, thinking only on superficial, beautiful moments, partying and so on. And then it crashed on the road, and in a matter of seconds, life can be over. So I woke up in the hospital and the intensive care, that unit, where you only find the hard cases, was, yeah, were really not beautiful to look at. Yeah, I find myself. And I was like, that was definitely a very hard lessons I learned in early years. So I had to relearn everything, and had to look two weeks long at a white wall with an ugly picture on it, and I had plenty plenty of time to think about myself and the world and what, what the heck I should do with the remaining time, and also my perception of normal, of wishes, of expectations, of different perspectives, and my my expectation on life. Yeah. Well,   Michael Hingson ** 28:56 what was an ugly picture? Did you ever come to appreciate the picture?   Katrin J Yuan ** 28:59 It was still ugly after two weeks, just checking.   Michael Hingson ** 29:05 So though you, you chose not to let that become part of your normal, which is fine. I hear you well, you, but you, you adapted. And you, you move forward from that, and obviously you you learned more about yourself, which is really so cool that you chose to use that as a learning experience. And all too often, people tend not to do that. Again, we don't do a lot of self analysis, and tend to try to move on from those things. But, but you did which is, which is admirable by any standard. Well, one of the things that I'm curious about is that you have a fairly good social media followings, and I'm sure there are a lot of people who would ask this, what would you advise for people. Who want to build their brand. What did you learn along the way, and what would you advise people to do if they want to build their own brand and and grow? I've   Katrin J Yuan ** 30:07 over 60,000 views, which is not bad for a non celebrity and a simple officer, worker, academic worker, here in Switzerland, and I like to invite people to think, imagine you were a product. What are you standing for? And don't try to cover your weaknesses. It's a unique you as a combination of all of your science, I like to speak about the 360 degree you and starting, and I know statistically that a bit more women are a bit concerned about, hey, how much should I really give and and get over visibility, and is it still in a professional way, and I don't want to waste My time and so on. Somebody told me, and I find this idea very simple and good people talk about you either way. Also, if you leave a room, either you let it the way, in a passive way, so accepting it, or you decide one day, and this is what I did, actively influence it. So I like to, rather if I may have a choice, actively influence and have some take on my life, my decisions, my normal the doings, the happenings and the starts with a perception in our world. Allow me it is very simple. What you see is what you get. Yeah, so the visibility, if you can use it, especially here, now with all the social media channels, from LinkedIn to Insta to YouTube, what you have in place, use it systematically for your business, not as a I don't want to waste my time, and you don't need to open up to everything your private life. If you want to keep that, that's all good. You can just open up enough to build up your brand for business. Yeah, and for me, it's really, really going, definitely, we monetize and open up for business, and so that our clients in Switzerland, Liechtenstein and Germany and Austria, and the dark region we call it, find us in, yeah, and thankful for that   Michael Hingson ** 32:37 interesting and I like something that that you say, which is, you don't need to open up your private lives, we get too nosy, and we get too many people who put too many pieces of information about their private lives, and unfortunately, that's just not a productive thing to do, Although so many people do it in this country now. We're, we're seeing a number of athletes whose homes are being broken into. And you can trace the reason that it's even possible back to a lot of social media. They're, they're saying they're not going to be there, or in some cases, they can't necessarily avoid it. Doesn't need to be social media when you've got sports figures who are playing in games and all that, but we focus too much on private lives rather than real substance. And unfortunately, too many people, also, who are celebrities, want to talk about their private lives. And I, you know, I don't tend to think that is overly productive, but everybody has their own choices to make, right? So   Katrin J Yuan ** 33:45 everybody has their own choices to make. Yeah, I recommend, if you like, stay with them consistently so you feel comfortable. How much you open the door is starting ultimately with you. I like to say in that context, you are ultimately responsible for all the things you do, but also with all the things you don't do. Yeah, and that's totally fine, as long as it's it's very much and that it's something you will feel that's, that's about you, yeah, and social media and visibility, and the business side, the professional side of using your whether Employer Branding, your personal branding, all the stuff, this is controlled by you, how much you give. Of course, you can sense how much, depending on how much you give, how much will come back. And if you don't feel like posting all the time, also with 40 degree fever out of a bat. Don't do it. It might be not sensible in your case, and not giving you back the outcome, the impact, the real consequence and effects it has. Yes, totally.   Michael Hingson ** 34:55 Well, social media hasn't been with us all that long, and I think we're still. So really learning how to best be involved with social media. And of course, that's an individual choice that everyone has to make. But what Facebook is only 20 years old, for example. And so we're going to be learning about this, and we're going to be learning about the impact of social media for a long time to come, I suspect,   Katrin J Yuan ** 35:20 absolutely and nowadays, fusion. Everything merged on the next level with AI, the perception what you get is what you see really fake news is only the beginning in text, in visual speaking of pictures and in videos, which is nothing else than a row of visual pictures in moving so our generation and the next and the next, from alpha to Gen Z, X, Y over and bridging generations, we will have to learn how to deal with it responsibly, both being potentially one of the actors in So, being a creator, creating your own content, and on the other side, accepting seeing, resonating, interacting with other content. What is real, what is fake? How do you deal with it, critically and responsibly for business, for society, yeah? Because whenever you do something, somebody else will see it. And that's that sense every one of us is a role model. So your behavior is not ultimately only what you say, but also what you do. Yeah, measure me and what I do, not what I say, and yeah, and others will see you and observe and that will have an effect, if you want or not. And therefore I am for a responsible way, behaving, reflecting and carry that on, spreading that information. Yeah. It all starts with you, I   Michael Hingson ** 37:01 believe is all too important to recognize it's due and judged by what I do, not by what I say. I think that is so important and one of the biggest lessons that we can learn from social media or anything. And it's nothing new. It's just that now it is such more a visible kind of lesson that we need to learn, because it's all about actions, and they do speak a lot louder than words, whether we like to think so or not. Yeah,   Katrin J Yuan ** 37:30 totally. And you said it, Michael, it's nothing new. Yeah, it's not reinvented, but, yeah, it's all transparent, too much information flooded by all channels, all these voices and people, experts are not commenting, resonating, multiplied, copied, bringing to other dimensions, and it's so easy, yeah, the real ones and the other ones. Yeah, so it's upon you to deal with it responsibly, yeah,   Michael Hingson ** 38:00 well, you have been associated with a number of boards. You've dealt with lots of board members. You're the CEO of a company and so on. So I'm curious to get your thoughts on the whole concept of, how do we work to make boards and board members more inclusive and more diverse? Or how do we open boards up to perhaps different things that they haven't experienced before?   Katrin J Yuan ** 38:31 That's a very good one, which means a lot to me personally. I like to say it's not a charity case, but a fact matters, numbers, business case so simple. That is, if you have, let's say, 10 people, high personalities in one room, a decision is very, very easily made. If you all think, look, behave the same, with the same skills, background, experiences and cultural wise, definitely, you will come to one decision quickly. But is this ultimately the best decision of a company and for your future? And have you shared all these thoughts from a different perspective, from a different angle. This implies a certain way, also with efforts with some time are not only easy peasy, but once you challenge yourself, you really grow. You really grow and come to an ultimately better decision, worthwhile, a more valuable perspective, yeah, and thinking of something you have never fought yourself, but another fraction does, and ultimately, the other voice is not only one minority speaking of an easy example of one to nine makes 10. Yeah, but scientifically, we speak here about the 33% and more, so more than three four people in a room, it would make sense to really have a strong voice here, and not only the one exceptional voice, but really a discussion among diverse peers reaching to the ultimate outcome in the best interest of a company.   Michael Hingson ** 40:26 How do we get people to adopt that kind of mindset and expand boards though to make that happen? Because all too often, people are locked into their own way. Well, we want board members and we want people who think as we do, and we don't want to really change, which is getting back to what we talked about before, with normal   Katrin J Yuan ** 40:45 I'm definitely with you, Michael, and if we had one short sentence answer on that one, I would be the first to raise the hand give me that solution. It's very hard to force externally. It's it's, ultimately, the best way is if you really come to that and you you get convinced yourself by your own experience, by seeing observing, by being open minded enough to learn from others. Yeah, that is not with age, with success, with power, with hierarchy, you name it, with title, with salary, package that you find one day, okay, I learned enough. I'm successful enough, I'm rich enough, I can afford and do what I what I wish, means, and I I'm not interested, consciously or unconsciously, and having another, maybe challenging other view which threatens or challenges myself, or which makes it a little bit more uncomfortable, but for the ultimate sake of getting to a better result. So there's a science dimension, there's a psychological cultural dimension, and definitely that's an individual one, but I learned the greatest people, men and women, like the really successful ones, they are quite on the steep learning curve, wherever they stand. And the really good ones, they want to become even better. Now this is for knowledge, learning never ends, and this is also for openness, looking the ball is wound from the 360 degree perspective. And this is ultimately also, as I said at the beginning, the business case to know from science. Okay, if I go alone, I might get the point quite quickly. Or if everybody is a little copy of you, it makes it so easy, isn't it, but if you really challenge, go through this is where you bring yourself and the others and the whole team, and again, the value of your company and listed company, your innovation, your value of the ultimate company, much, much further than it was yesterday, and this is where maybe, how much can we afford, looking at business as competition, looking at the latest technology, all these and also over culture and over borders, yeah, how much can we afford to stay the way we Are because we were that successful and maybe also privileged the last 20 years. I doubt so. So this is, again, plenty of real facts, numbers, arguments. Look at the statistics. It's a clear business case where we go and the smartest one goes first and state an example by yourself. Go through it and then you experience it yourself, the value out of difference and diverse and true means by living it and allowing it in your own circle.   Michael Hingson ** 43:54 The question that sort of comes to mind, and it's hard one to really answer, I think, but if you're on a board with a very strong leader or very strong persons, and you see that they're not necessarily willing to deal with diversity or real inclusion. How do you help them understand the value of doing that and becoming more diverse or becoming more inclusive in the way they think, by   Katrin J Yuan ** 44:21 raising questions in a polite, respectful way, you can do a lot. Everything you do is better than doing nothing, simply accepting on and in a passive way. I think everything else is definitely worth to try, fail, try, do better and try in a row. Repetition is also something which is psychologically therefore we have all these repetition jingles and advertising to some, to some extent, very useful, effective. So if you again, may hear it, not maybe only from one person, but for more than the 33% and. And you might hear it from your best buddy, you might hear it from peers, but you one day come and accept at least question it yourself, yeah, raising that question and you really want to get better, as we said at the beginning. Michael beautifully said, accept change or change. What is normal, yeah. And we are highly adaptive, again, as humans. So allow yourself to grow. There are two ways, either or if, if you should ever meet somebody who is rather not that open to it. So there are two ways and which will show by time. Yeah. But one is, your people only like to change when change becomes necessary, versus where an event happens, yeah, a very hard event, and where you will have face tremendous consequences, so you must have a change, yeah, and it's painful, and the others before, out of being convinced, touching the question before, how much can we afford to stay the way we are like forever, just because it has been like this in the Last 20 years? And I rather invite change doesn't happen overnight. Yes, that's true, but continues and little ones rather the hard cut at the end and and rather from yourself, interior and and intrinsically motivated, rather than being forced only by outside. That's way better. And smart people, yeah, are open, listening, learning, and therefore, do some effort. Make some effort yourself. Normally, it pays back 10 times.   Michael Hingson ** 46:51 You know, one of the best quotes I've ever heard that I really like, and I think it really ties in here, comes from the person who was our 35th president, who's now passed away, Jimmy Carter. He once said we must adjust to changing times while holding to unwavering principles. And my point in bringing that up is that change doesn't need to be that you have to sacrifice Basic Life Principle. I think so all too often, we don't necessarily learn some of those life principles as well as we should, but change is a good thing, and we do need to adjust to change any times, and it doesn't mean that we have to sacrifice the basics of life that we've grown up with and that we Experience   Katrin J Yuan ** 47:37 beautifully said exactly, I totally agree and to every new year, the new year resolution, stop smoking, becoming more sportive, all of sudden, all these long lists of changes and wishes, potential achievement and potential failures. Scientifically, I'm a bit nerdy. From the person, yeah, for me, no, it is positive. Is it shows that, rather than going for the big, hard cut change, use all these small steps and allow yourself to make these small steps towards change and habits, this is also shown and proven. Habits do not come overnight. They are not accepted. Whether, yeah, it's getting early bird, becoming all of a sudden Early Bird, because, yeah, you want to belong to that 5am breakfast club or something, whatever it is, yeah, make a combination over time in small steps, and reward yourself also, if you make a small step towards change. Now that's that's where magic happens. So you keep it over 234, months, and there become a good habit over time. But   Michael Hingson ** 48:49 also keep in mind why you want to make the change. That is what you don't change just to change. You change because there's a reason, and it's important to understand whatever it is the reason for wanting to change   Katrin J Yuan ** 49:04 having a goal and visualize it as much as you can. It's a strong one. And ultimately, do it for yourself, not for your partner, not because of somebody else, expecting do it for yourself. Yeah, becoming healthier working with a certain amount of discipline towards your marathon, or whatever it is in your life situation, yeah, definitely. Because if you don't have a goal, don't expect to ever learn that would be a pure accident, and that's rather impossible, yeah. But having a goal, you dramatically enhance your probability to reaching that one step by step.   Michael Hingson ** 49:45 Yep, absolutely. So you know what? Let's take a minute and play a game, just for fun. If you were a song, which one would it be?   Katrin J Yuan ** 49:55 A classic one, up to a certain moment, I will be. Surprise and a mixture, rather to the more modern, maybe new, classic one and a Big Bang to the end,   Michael Hingson ** 50:11 you have a particular one in mind. As   Katrin J Yuan ** 50:13 I love playing piano myself. I have two pianos at home, and I like to play from notes, sheets. But also come, come make my own compositions. I have one in mind, which is rather my own composition, starting from the classic, from a known one, such as Chopin, but going into a rather the individual one the end, yeah, it's a mixture.   Michael Hingson ** 50:40 Well, you've you've obviously been around a lot and so on. What's the worst advice you ever received? Stay   Katrin J Yuan ** 50:47 the way you are and come back in five years. You're not ready yet. Well, I simply didn't accept it. I think you're ready when once you feel ready, and that's not you're too young for it, or you are not ready because these things are lacking. And get the first reference, and get the first ones who trust yourself, and start trusting yourself going the first part, whether it's the first leadership role, but it's the first investment role, whether it's a first board membership role, whether it's becoming you, following your dreams, making your own company become reality all these I am convinced, at the end of the day, you are the ultimate producer of your life. So what are you waiting for? For me, it was the accident. Wake wake up. Call for me, where I fought like, Okay, two weeks staring at that ugly wall with that picture that made me somehow aware of my time. So I somehow subjectively really accelerate. I always think like, Hey, I don't have enough time. Let's make and really use the time given. And so, yeah, it's all about you define yourself, rather than letting others to define I   Michael Hingson ** 52:06 think that's really the operative part. Define yourself. You're the only one who can really do that, and you're the only one who can know how well you're doing it. So I think you're absolutely right, and   Katrin J Yuan ** 52:18 nobody knows you better. Nobody should know you better than yourself, because you spend all your time you know all these ugly, weak and really strong, really beautiful sides of yourself. You spend all the time, your whole life, if you like it or not, with you. So some people, however passive or with regard to responsibility, yeah, I would like to, but somehow I'm waiting somebody else who pushes me, who will give me before me that ball in my way, who tell me or who give me this one recommendation I was waiting a long time for. No, it should be you. You know yourself the best way start making use out of it. Yeah, and   Michael Hingson ** 52:59 you should really work to make sure you know yourself better than other people do. It's it makes your life a whole lot better. If you can do that. Let me ask this, if you could go back in time, what would you do?   Katrin J Yuan ** 53:09 I started quite early, and I've had some thoughts about skills, about what I could do, what I what I'm good at, and what I wish. Yeah, all that, and at some point I didn't dare to speak out. I accepted a lot, and I was actually quite silent for a long time. And in private life, I'm rather introvert. When they see me on stage as a speaker, as a lecturer at universities and so on, people tend to think I'm extrovert, but in private life, I'm quite introvert, looking back, maybe starting even earlier in a stronger pace than a faster pace, being more aware and not covering and myself in silence, in good moments, whether it's a meeting or in a lesson, if you know a Good answer, speak out. If you know a good question, speak out. Dare to speak out for yourself and for others. This took me some time to find my voice, many years, but now I somehow finally found it for myself, and I dare to speak out for myself and for others to make a little bit of change and to make dare to make things differently. So it has ultimately your individual impact, your outcome, your own responsible line. So this, this is something I would have wished for me and also for others. Believe in yourself, trust in yourself, speak out earlier, whenever you see and there are plenty opportunities. I'd like to finish on that one. It's like a muscle. It's not born, but rather, you can train it also, but leadership skills, or that entrepreneurial skills or to the skills to deal with difficult situation as you overcame dramatically, wonderfully. My. Yeah, everyone might face over a lifetime, individually with his and hers. Face it, grow with it, become better and share it with others. So you push, pull and get good people on your side. And it's not only you suffering, but the ultimate outcome is so much more than the one moment which was hard. So believe in yourself.   Michael Hingson ** 55:28 What's one thing that you really wish people would see that maybe they don't beauty   Katrin J Yuan ** 55:33 and difference? Yeah, think about it in all its means a bit deeper, and I dearly invite you. It starts with the looks, yeah, with the automatic, subconsciously quickly done, judging others. It's so easy. And yes, we know it's only human, but knowing about yourself, it's about freedom, and with freedom comes responsibility, and also knowing about your limitations and knowing about your weak spots helps you really a lot to grow over time. Knowing you is not only knowing you how to do the small talk when the sunny weather everybody can be a leader or do something in a good means, yeah. It's very, very easy, but I talk about what stormy weather when it comes to really tough situations, when it comes to darkness and different means, then observe yourself. How do you behave? And many, even adults, they don't know, they can't say, or they totally freak out or give up, or some, some, some ways, challenge yourself. Where are your limits? Have you never tried your limits before? Because you didn't swim out into the sea and see how much you can really swim well, better try out. You will find out and get to know yourself in all your dimension. This is definitely something, the beauty and difference accepting. And this is not only finger pointing to others. It starts with you. Yeah, because you are different. I bet you are in some ways, if it's not looking Yeah, being too old, too young, too man, too woman, too beautiful, too ugly, yeah, too fat, too skinny, and all these are, it's maybe your language, your culture, your skills, your different background, maybe you're never the new one, and maybe you are different in all beautiful ways. It is possible to be different. So allowing difference, seeing even inviting it to your circle, is something of tremendous value once you open the door and you nurture it over time, I wish more people could see it and use it on positive impact in this world.   Michael Hingson ** 58:04 I have been a firm believer pretty much my whole life, that life's an adventure, and we have to embrace it. We have to live it to the fullest, and when we do, we're much better for it. One of the things that it does for us is it makes us, by the definition of this podcast, more unstoppable. What makes you unstoppable?   Katrin J Yuan ** 58:26 Life is an adventure. I completely agree with that sentence. I like to say, for me, it's also one day I saw it's like one big game, either you don't play, or I play and want to win it, war, whereas I think there can be several who be the winners, not only one. It's not a one man, one woman show, yeah, it's the team, it's the community, it's the effort. What makes you unstoppable? It starts for me, definitely with your mind, unstoppable mind in every means, not with your body, because the body, the physics is limited, yeah, but our mind, spirit, brain, and what you feel here in your heart and what you hear have in your head is this, ultimately, you, changing, evolving Over time, becoming you, and this makes me unstoppable, knowing and I'm on the way. It's not a point, but rather a long, long path from our phone, knowing me, the skills, knowing what you have overcome, Michael, over time, everything. Why shouldn't you achieve and do and get, ultimately, to your next goal, because you, looking back, have achieved so much already becoming stronger and stronger. If we go back to the simplified game, if it was a video game, you get to the next level. Not only getting to the next level, you're becoming more stronger. Yeah, this is becoming you and. Yeah, I believe that you are the ultimate producer. It starts in knowing, trusting, believing in you, speaking out and helping, not only yourself, but ultimately pulling, pushing others. As a community, we share many things which, when shared, becomes multiplied much, much more worth, such as visibility, value, knowledge, trust and community and connections, all these wonderful things different than a cake, if you share, it becomes more so I don't see you are alone. I see you're not an island. You're not alone. Come with us. Follow and grow with us on the journey becoming, ultimately you and you will be unstoppable   Michael Hingson ** 1:00:49 your way. And I think that's a great way to end this conversation, because I think that you cited it and said it so well and eloquently that reality is, people can be more unstoppable, but they they need to take the responsibility to make that happen, and if they do, they'll be better for it. So Katrin, I want to thank you again for being here, and I want to thank everyone who listens to this for being with us today. This has been a fun podcast. It's been a great adventure, and I really appreciate having the opportunity to keep Catrin busy for my gosh, over an hour now, and just getting to be bedtime over in Switzerland. So thank you for being here, but for all of you, hope you've enjoyed this. I hope that you will give us a five star review wherever you are listening to this podcast or watching it, and also, if you know of anyone else who ought to be a guest, we certainly like you to let us know. Love to get your thoughts about the podcast, feel free to email me at Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S i, b, e.com, or go to our podcast page, www, dot Michael hingson.com/podcast. Michael hingson is spelled M, I, C, H, A, E, L, H, I N, G, s, O, n.com/podcast, Katrin, if people want to reach out to you, how would they be able to do that?   Katrin J Yuan ** 1:02:20 LinkedIn, Insta, YouTube, you find me. Google me, what's   Michael Hingson ** 1:02:25 your what's your LinkedIn, ID, your handle on LinkedIn.   Katrin J Yuan ** 1:02:29 Katrin J Yuen, Swiss, future Institute. Opportunities don't happen. We create them. Stay, follow and grow with us. Thank you.   **Michael Hingson ** 1:02:41   You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Bert Rürup und Michael Hüther bewerten das Frühjahrsgutachten als großen Fortschritt gegenüber dem Jahresgutachten 2024. Sie kritisieren jedoch die interne Zersplitterung des Sachverständigenrates.

Things turn sinister as Wilhelm's return unsettles the group. Dreams blur with reality and sanity unravels. Can the investigators discover what's truly binding their ghostly friend to this world?This series is not suitable for listeners under the age of 18 and may contain material some people find disturbing.CONTENT WARNINGS:Suicide, Loss of Agency, Gaslighting, Drug references, Possession, Profanity, ViolencePlayer CharactersJared Logan as KeeperMary Lou as Desiree PalmerNic Rosenberg as Dorothy LarsenScott Dorward as Father Martin McClintockCorbin Cupp as Lincoln ReeveProduction and CreativeEditing by Corbin CuppPatreon ShoutoutAnthony D., Bridget, Caolán M., Drew M., E.M.F.D., Heather P., India thank you terror, Killius Manjaro, Matthew C., Not That Nic, Skip M., Call Me Dirt, Dan F., firecop890, Jeff F., Jessen, Mario S., Michael H., mmm0rphine, Nathanael C., Tomboi LaCroix Hosted on Acast. See acast.com/privacy for more information.

A team of paranormal investigators gathers to honor their fallen friend, Wilhelm Vogler. When Wilhelm unexpectedly returns, the group faces unsettling truths. Can they trust what they see?This series is not suitable for listeners under the age of 18 and may contain material some people find disturbing.CONTENT WARNINGS:Body horror, Death, Alcohol use, Profanity, ViolencePlayer CharactersJared Logan as KeeperMary Lou as Desiree PalmerNic Rosenberg as Dorothy LarsenScott Dorward as Father Martin McClintockCorbin Cupp as Lincoln ReeveProduction and CreativeEditing by Corbin CuppPatreon ShoutoutAnthony D., Bridget, Caolán M., Drew M., E.M.F.D., Heather P., India thank you terror, Killius Manjaro, Matthew C., Not That Nic, Skip M., Call Me Dirt, Dan F., firecop890, Jeff F., Jessen, Mario S., Michael H., mmm0rphine, Nathanael C., Tomboi LaCroix Hosted on Acast. See acast.com/privacy for more information.

In dieser Folge diskutieren Bert Rürup und Michael Hüther über eine mögliche Erneuerung des deutschen Rentensystems – und benennen zentrale Hürden.

Mit Dr. Silviu Homoceanu (Deltia.ai) Staffel #12 Folge #9 | #Marketing_021 Der Podcast über Marketing, Vertrieb, Entrepreneurship und Startups *** www.deltia.ai/ www.linkedin.com/in/dr-silviu-homoceanu-893b7a5/ *** Dr. Silviu Homoceanu (Co-Founder & CTO von Deltia.ai) berichtet im neuesten Marketing From Zero To One Podcast von seinem bisherigen Lebensweg, angefangen vom Informatikstudium in Rumänien über seine Promotion in Deutschland an der TU Braunschweig bis hin zu seiner Arbeit im Bereich autonomes Fahren beim Volkswagen Konzern. Er berichtete, wie seine vorherigen Erfahrungen im Bereich der Produktion schließlich zur Gründung von Deltia führten, einem Berliner Start-up, das KI-gestützte Lösungen für Produktionsprozesse entwickelt. Im Gespräch geht es um die technologische Entwicklung, zu erwartende Herausforderungen beim Datenzugang und -schutz, die Gründungsgeschichte mit seinem Co-Founder Maximilian Fischer sowie ihre Herangehensweise an die Themen Teamaufbau, Kundenakquise und die aktuell stattfindende Skalierungsphase. Erneut mit dabei war Michael Högemann, Seriengründer und KI-Experte, der insbesondere nach Einsatzszenarien von künstliche Intelligenz bei Deltia.ai fragte. Das Gespräch fand am Berliner Merantix AI Campus statt. *** 02:00 – Begrüßung & Vorstellung 03:26 – Studium und Weg nach Deutschland 05:41 – Karriere bei Volkswagen 09:58 – Technologie vs. Realität 11:28 – Gründungsmotivation 15:00 – Idee hinter Deltia 17:45 – Merantix & Co-Founder Match Phase 21:15 – Problemvalidierung & erste Kundenkontakte 24:22 – Branchenerfahrung als Grundlage 25:28 – Teamzusammenstellung & Vertrauensaufbau 31:28 – Entscheidung für gemeinsame Gründung 33:00 – Funding-Prozess bei Merantix 34:22 – Erster Kunde: Viessmann 36:30 – Was Deltia macht 39:29 – Beispielszenarien & Verbesserungspotenziale 42:19 – Technologie & Skalierbarkeit 45:34 – Custom AI & On-Premise Modelle 47:18 – Aufbau & Training eigener Modelle 50:34 – Edge Computing vs. Cloud 52:20 – Datenschutz & Transparenz für Mitarbeitende 55:34 – Einsatz von KI im Arbeitsalltag 59:20 – Letzter KI-Tool-Use-Case 62:39 – Teamaufbau & Bewerbungsprozess 68:16 – Marketing & Vertrieb 70:51 – Webinare & Use-Case-Kommunikation 72:30 – Abschluss & Ausblick *** Die Zeitangaben können leicht abweichen.

Deutschland hat eine neue Bundesregierung. Die Schuldenbremse wurde gelockert, ein Investitionspaket in Höhe von 500 Milliarden Euro auf den Weg gebracht. Gleichzeitig bestehen erhebliche wirtschaftliche Herausforderungen: schwaches Wachstum, rückläufige Produktivität, zunehmender Fachkräftemangel, eine alternde Bevölkerung, soziale Ungleichheit sowie geopolitische Unsicherheiten. Die Erwartungen an die neue schwarz-rote Koalition sind hoch, die Skepsis auch. In dieser Folge des m.next Podcasts spricht Detlef Altenbeck, Leiter der Denkwerkstatt m.next, mit dem Ökonomen Michael Hüther über die wirtschaftspolitische Lage Deutschlands und die Zukunftsfähigkeit unserer Wirtschaft. Was sind aus seiner Sicht die sinnvollsten Investitionen innerhalb des geplanten Sondervermögens? Welche Form von Bürokratie hält er für sinnvoll und wo braucht es gezielte Änderungen und Entlastungen? Welche steuerpolitischen Maßnahmen hält er für ökonomisch sinnvoll, gerecht und gesellschaftlich vertretbar? Wie steht er zur Forderung nach einem Mindestlohn von 15 Euro? Welche Reformen hält er für dringend erforderlich, um unsere Sozialsysteme zu stabilisieren und zugleich dem zunehmenden Arbeitskräftemangel zu begegnen? Was braucht es, um den Umstieg auf eine klimaneutrale Energieversorgung sozialverträglich und wirtschaftlich tragbar zu gestalten? Wie geht das Drama im Handelskrieg um US-Zölle weiter? Erleben wir gerade das Ende multilateraler Handelsordnungen und womöglich das Ende der Globalisierung? Brauchen wir eine gemeinsame europäische Finanz-, Steuer-, Sozial- und Tarifpolitik? Diese und weitere Fragen beantwortet Michael Hüther in diesem Podcast-Gespräch. Prof. Dr. Michael Hüther studierte Wirtschaftswissenschaften sowie mittlere und neuere Geschichte. Nach seiner Promotion wurde er wissenschaftlicher Mitarbeiter und später Generalsekretär des Sachverständigenrats zur Begutachtung der gesamtwirtschaftlichen Entwicklung. Seit 2001 ist er Honorarprofessor an der EBS Business School in Oestrich-Winkel, seit 2004 Direktor des Instituts der deutschen Wirtschaft in Köln. Michael Hüther ist einer der profiliertesten wirtschaftspolitischen Kommentatoren des Landes und regelmäßig in Presse, Rundfunk und Fernsehen zu Gast, wenn es um wirtschaftspolitische Einordnungen geht.

Have you or do you feel stress? What is stress and how can we deal with it? Our guest this time is Rachelle Stone who discusses those very questions with us. Rachelle grew up in a very small town in Massachusetts. After attending community college, she had an opportunity to study and work at Disney World in Florida and has never looked back.   Rachelle loved her Disney work and entered the hospitality industry spending much of 27 years working for or running her own destination management company. She will describe how one day after a successful career, at the age of 48, she suffered what today we know as burnout. She didn't know how to describe her feelings at the time, but she will tell us how she eventually discovered what was going on with her.   She began to explore and then study the profession of coaching. Rachelle will tell us about coaches and clients and how what coaches do can help change lives in so many ways.   This episode is full of the kind of thoughts and ideas we all experience as well as insights on how we can move forward when our mindsets are keeping us from moving forward. Rachelle has a down-to-Earth way of explaining what she wants to say that we all can appreciate.       About the Guest:   “As your leadership consultant, I will help you hone your leadership, so you are ready for your next career move. As your executive coach, I will partner with you to overcome challenges and obstacles so you can execute your goals.”     Hi, I'm Rachelle. I spent over 25 years as an entrepreneur and leader in the Special Event industry in Miami, building, flipping, and selling Destination Management Companies (DMCs).  While I loved and thrived in the excitement and chaos of the industry, I still managed to hit a level of burnout that was wholly unexpected and unacceptable to me, resulting in early retirement at 48.   Now, as a trained Leadership Consultant and Executive Coach, I've made it my mission to combine this hard-won wisdom and experience to crack the code on burnout and balance for others so they can continue to thrive in careers they love. I am Brené Brown Dare to Lead ™ trained, a Certified Positive Intelligence ® Mental Fitness coach, and an accredited Professional Certified Coach by the ICF (International Coaching Federation, the most recognized global accreditation body in the coaching industry).   I continue to grow my expertise and show my commitment to the next generation of coaches by serving on the ICF-Central Florida chapter board of directors. I am serving as President-Elect and Chapter Liaison to the global organization. I also support those new to the coaching industry by mentoring other coaches to obtain advanced coaching credentials.   I maintain my well-being by practicing Pilates & Pvolve ® a few days a week, taking daily walks, loving on my Pug, Max, and making time for beach walks when possible.   Ways to connect Rachel:   www.rstoneconsulting.com https://www.linkedin.com/in/rstoneconsulting/ Instagram: @even_wonderwoman_gets_tired   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Well, hi and welcome to unstoppable mindset where inclusion diversity and the unexpected meet. But you know, the more fun thing about it is the unexpected. Unexpected is always a good thing, and unexpected is really anything that doesn't have anything directly to do with inclusion or diversity, which is most of what we get to deal with in the course of the podcast, including with our guest today, Rachelle Stone, who worked in the hospitality industry in a variety of ways during a lot of her life, and then switched to being a coach and a leadership expert. And I am fascinated to learn about that and what what brought her to that? And we'll get to that at some point in the course of the day. But Rachelle, welcome to unstoppable mindset. We're glad you're here. Thank   Rachelle Stone ** 02:08 you, Michael. I'm honored to be here. Excited to be talking to you today.   Michael Hingson ** 02:12 Well, it's a lot of fun now. You're in Florida. I am. I'm in the Clearwater   Rachelle Stone ** 02:16 Dunedin area. I like to say I live in Dunedin, Florida without the zip code.   Michael Hingson ** 02:22 Yeah. Well, I hear you, you know, then makes it harder to find you that way, right?   Rachelle Stone ** 02:28 Physically. Yeah, right, exactly. Danita, without the zip code, we'll stick with that. Yeah,   Michael Hingson ** 02:33 yeah, that works. Well, I'm really glad you're here. Why don't we start by maybe you talking to us a little bit about the early Rachelle growing up and some of that stuff.   Rachelle Stone ** 02:43 Yeah, I was lucky. I grew up in rural Western Massachusetts, little po doc town called Greenfield, Massachusetts. We were 18 miles from the Vermont border, which was literally a mile and a half from the New Hampshire border. So I grew up in this very interesting area where it was like a tri state area, and our idea of fun growing up, well, it was, we were always outdoors, playing very much outdoors. I had three siblings, and I was the youngest, and it was one of those childhoods where you came home from school, and mom would say, go outside, don't come back in the house until you hear the whistle. And every house on the street, every mother had a whistle. There were only seven houses because there was a Boy Scout camp at the end of the road. So as the sun was setting and the street lights would come on, you would hear different whistles, and different family kids would be going home the stone kids up, that's your mom. Go home, see you next time that was it was great. And you know, as I got older and more adventurous, it was cow tipping and keg parties and behind and all sorts of things that we probably shouldn't have been doing in our later teen years, but it was fun. Behind   Michael Hingson ** 04:04 is it's four wheeling,   Rachelle Stone ** 04:08 going up rough terrain. We had these. It was very, very hilly, where I was lot of lot of small mountains that you could conquer.   Michael Hingson ** 04:17 So in the winter, does that mean you got to do some fun things, like sledding in the snow. Yeah, yeah.   Rachelle Stone ** 04:24 We had a great hill in the back of our yard, so I learned to ski in my own backyard, and we had three acres of woods, so we would go snowshoeing. We were also close to a private school called Northfield Mount Hermon, which had beautiful, beautiful grounds, and in the winter, we would go cross country skiing there. So again, year round, we were, we were outdoors a lot.   Michael Hingson ** 04:52 Well, my time in Massachusetts was three years living in Winthrop so I was basically East Boston. Yeah. Yes and and very much enjoyed it. Loved the environment. I've been all over Massachusetts in one way or another, so I'm familiar with where you were. I am, and I will admit, although the winters were were cold, that wasn't as much a bother as it was when the snow turned to ice or started to melt, and then that night it froze. That got to be pretty slippery,   05:25 very dangerous, very dangerous.   Michael Hingson ** 05:29 I then experienced it again later, when we lived in New Jersey and and I actually our house to take the dogs out. We had no fenced yards, so I had to take them out on leash, and I would go down to our basement and go out and walk out basement onto a small deck or patio, actually, and then I had to go down a hill to take the dogs where they could go do their business. And I remember the last year we were in New Jersey, it snowed in May, and the snow started to melt the next day, and then that night, it froze, and it and it stayed that way for like about a day and a half. And so it was as slick as glass is. Glass could be. So eventually I couldn't I could go down a hill, it was very dangerous, but going back up a hill to come back in the house was not safe. So eventually, I just used a very long flex leash that was like 20 feet long, and I sent the dogs down the hill. I stayed at the top.   Rachelle Stone ** 06:33 Was smart, wow. And they didn't mind. They just wanted to go do their business, and they wanted to get back in the house too. It's cold, yeah?   Michael Hingson ** 06:41 They didn't seem to be always in an incredible hurry to come back into the house. But they had no problem coming up the hill. That's the the advantage of having claws,   Rachelle Stone ** 06:51 yes. Pause, yeah, four of them to boot, right? Yeah, which   Michael Hingson ** 06:54 really helped a great deal. But, you know, I remember it. I love it. I loved it. Then now I live in in a place in California where we're on what's called the high desert, so it doesn't get as cold, and we get hardly any of the precipitation that even some of the surrounding areas do, from Los Angeles and Long Beach and so on to on the one side, up in the mountains where the Snow is for the ski resorts on the other so Los Angeles can have, or parts of La can have three or four inches of rain, and we might get a half inch.   Rachelle Stone ** 07:28 Wow. So it stays relatively dry. Do you? Do you ever have to deal like down here, we have something called black ice, which we get on the road when it rains after it hasn't rained in a long time? Do you get that there in California,   Michael Hingson ** 07:41 there are places, yeah, not here where I live, because it generally doesn't get cold enough. It can. It's already this well, in 2023 late 2023 we got down to 24 degrees one night, and it can get a little bit colder, but generally we're above freezing. So, no, we don't get the black ice here that other places around us can and do. Got it. Got it. So you had I obviously a fun, what you regard as a fun childhood.   Rachelle Stone ** 08:14 Yeah, I remember the first day I walked into I went to a community college, and I it was a very last minute, impulsive, spontaneous decision. Wow, that kind of plays into the rest of my life too. I make very quick decisions, and I decided I wanted to go to college, and it was open enrollment. I went down to the school, and they asked me, What do you want to study? I'm like, I don't know. I just know I want to have fun. So they said, you might want to explore Recreation and Leisure Services. So that's what I wound up going to school for. And I like to say I have a degree in fun and games.   Michael Hingson ** 08:47 There you go. Yeah. Did you go beyond community college or community college enough?   Rachelle Stone ** 08:53 Yeah, that was so I transferred. It took me four years to get a two year degree. And the reason was, I was working full time, I moved out. I just at 17, I wanted to be on my own, and just moved into an apartment with three other people and went to college and worked. It was a fabulous way to live. It was wonderful. But then when I transferred to the University, I felt like I was a bit bored, because I think the other students were, I was dealing with a lot of students coming in for the first time, where I had already been in school for four years, in college for four years, so the experience wasn't what I was looking for. I wanted the education. And I saw a poster, and it was Mickey Mouse on the poster, and it was Walt Disney World College program now accepting applications. So I wrote down the phone number, email, whatever it was, and and I applied. I got an interview again. Remember Michael? I was really bored. I was going to school. It was my first semester in my four year program, and I just anyway. I got a call back and. And I was accepted into the Disney College Program. So, um, they at that time, they only took about 800 students a year. So it was back in 1989 long time ago. And I was thrilled. I left Massachusetts on january 31 1989 in the blizzard of 89 Yeah, and I drove down to Orlando, Florida, and I never left. I'm still here in Florida. That was the beginning of my entire career. Was applying for the Disney College Program.   Michael Hingson ** 10:36 So what was that like, being there at the Disney College, pro nominal, phenomenal. I have to ask one thing, did you have to go through some sort of operation to get rid of your Massachusetts accent? Does   Rachelle Stone ** 10:50 it sound like it worked? No, I didn't have well, it was funny, because I was hoping I would be cast as Minnie Mouse. I'm four foot 10. I have learned that to be Mini or Mickey Mouse, you have to be four, eight or shorter. So I missed many by two inches. My second choice was being a lifeguard, and I wound up what I they offered me was Epcot parking lot, and I loved it, believe it or not, helping to park cars at Epcot Center. I still remember my spiel to the letter that I used to give because there was a live person on the back of the tram speaking and then another one at the front of the tram driving it to get you from the parking lot to the front entrance of the gate. But the whole experience was amazing. It was I attended classes, I earned my Master's degree. I picked up a second and third job because I wanted to get into hotels, and so I worked one day a week at the Disney Inn, which is now their military resorts. And then I took that third job, was as a contractor for a recreation management company. So I was working in the field that I had my associates in. I was working at a hotel one day a week, just because I wanted to learn about hotels. I thought that was the industry I wanted to go into. And I was I was driving the tram and spieling on the back of the tram five days a week. I loved it was phenomenal.   Michael Hingson ** 12:20 I have a friend who is blind who just retired from, I don't know, 20 or 25 years at Disneyland, working a lot in the reservation centers and and so on. And speaks very highly of, of course, all the experiences of being involved with Disney.   Rachelle Stone ** 12:38 Yeah, it's really, I'm It was a wonderful experience. I think it gave me a great foundation for the work in hospitality that I did following. It was a great i i think it made me a better leader, better hospitality person for it well,   Michael Hingson ** 12:57 and there is an art to doing it. It isn't just something where you can arbitrarily decide, I'm going to be a successful and great hospitality person, and then do it if you don't learn how to relate to people, if you don't learn how to talk to people, and if you're not having fun doing it   Rachelle Stone ** 13:14 exactly. Yes, Fun. Fun is everything. It's   Michael Hingson ** 13:18 sort of like this podcast I love to tell people now that the only hard and fast rule about the podcast is we both have to have fun, or it's not worth doing.   Rachelle Stone ** 13:25 That's right. I'm right there with you. Gotta Have fun,   Michael Hingson ** 13:30 yeah? Well, so you So, how long were you with Disney? What made you switched? Oh, so   Rachelle Stone ** 13:36 Disney College Program. It was, at that time, it was called the Magic Kingdom college program, MK, CP, and it's grown quite significantly. I think they have five or 7000 students from around the world now, but at that time it was just a one semester program. I think for international students, it's a one year program. So when my three and a half months were up. My semester, I could either go back. I was supposed to go back to school back in Massachusetts, but the recreation management company I was working for offered me a full time position, so I wound up staying. I stayed in Orlando for almost three and a half years, and ultimately I wound up moving to South Florida and getting a role, a new role, with a different sort of company called a destination management company. And that was that was really the onset destination management was my career for 27 years. 26   Michael Hingson ** 14:38 years. So what is a destination management company. So   Rachelle Stone ** 14:41 a destination management company is, they are the company that receives a group into a destination, meetings, conventions, events. So for instance, let's say, let's say Fathom note taker. Wants to have an in person meeting, and they're going to hold it at the Lowe's Miami Beach, and they're bringing in 400 of their top clients, and and and sales people and operations people. They need someone on the receiving end to pick everybody up at the airport, to put together the theme parties, provide the private tours and excursions. Do the exciting restaurant, Dine Around the entertainment, the amenities. So I did all the fun. And again, sticking with the fun theme here, yeah, I did all of the auxiliary meeting fun add ons in the destination that what you would do. And I would say I did about 175 to 225, meetings a year.   Michael Hingson ** 15:44 So you didn't actually book the meetings, or go out and solicit to book the meetings. You were the person who took over. Once a meeting was arranged,   Rachelle Stone ** 15:53 once a meeting was booked in the destination, right? If they needed a company like mine, then it would be then I would work with them. If I would be the company. There were several companies I did what I do, especially in Miami, because Miami was a top tier destination, so a client may book the lows Miami Beach and then reach out to two to three different DMCs to learn how can they partner with them to make the meeting the most successful. So it was always a competitive situation. And it was always, you know, needing to do our best and give our best and be creative and out of the box. And, yeah, it was, it was an exciting industry. So what makes   Michael Hingson ** 16:41 the best destination management company, or what makes you very successful? Why would people view you as successful at at what you do, and why they would want to choose you to be the company to work with? Because obviously, as you said, it's competitive.   Rachelle Stone ** 16:59 Everybody well, and there's choice. Everybody has choice. I always believed there was enough business to go around for everybody. Very good friends with some of my my hardiest competitors. Interestingly, you know, although we're competing, it's a very friendly industry. We all network together. We all dance in the same network. You know, if we're going to an industry network, we're all together. What? Why would somebody choose me over somebody else? Was really always a decision. It was sometimes it was creativity. Sometimes it was just a feeling for them. They felt the relationship just felt more authentic. Other times it was they they just really needed a cut and dry service. It just every client was always different. There were never two programs the same. I might have somebody just wanting to book a flamenco guitarist for three hours, and that's all they need. And another group may need. The transportation, the tours, the entertainment, the theme parties, the amenities, the whole ball of Fox, every group was different, which is, I think, what made it so exciting, it's that relationship building, I think, more than anything. Because these companies are doing meetings all over the country, sometimes some of them all over the world. So relationships were really, really important to them to be able to go into a destination and say to their partner in that destination, hey, I'm going to be there next May. This is what I need. Are you available? Can you help? So I think on the initial front end, it is, when it's a competitive bid, you're starting from scratch to build a relationship. Once that's relationship is established, it is easier to build on that relationship when things go wrong. Let's talk about what worked, what didn't, and how we can do better next time, instead of throwing the entire relationship out with the bathwater and starting from scratch again. So it was a great industry. I loved it, and   Michael Hingson ** 19:00 obviously you must have been pretty successful at it.   Rachelle Stone ** 19:04 I was, I was lucky. Well, luck and skill, I have to give myself credit there too. I worked for other DMCs. I worked for event companies that wanted to expand into the DMC industry. And I helped, I helped them build that corporate division, or that DMC division. I owned my own agency for, I think, 14 years, still alive and thriving. And then I worked for angel investors, helping them flip and underperforming. It was actually a franchise. It was an office franchise of a global DMC at the time. So I've had success in different areas of Destination Management, and I was lucky in that I believe in accreditation and certification. That's important to me. Credibility matters. And so I. Involved in the association called the association of Destination Management executives international admei I know it's a mouthful, but I wound up serving on their board of directors and their certification and accreditation board for 14 years, throughout my career, and on the cab their certification accreditation board, my company was one of the first companies in the country to become a certified company, admc certified. I was so proud of that, and I had all of my staff. I paid for all of them to earn their certification, which was a destination management Certified Professional. That's the designation. I loved, that we could be a part of it. And I helped write a course, a university level course, and it was only nine weeks, so half a semester in teaching students what destination management is that took me three years. It was a passion project with a couple of other board members on the cab that we put together, and really glad to be a part of that and contributing to writing the book best practices in destination management, first and second edition. So I feel lucky that I was in this field at a time where it was really growing deeper roots. It had been transport the industry. When I went into it was maybe 20 years young, and when I left it, it been around for 40 plus years. So it's kind of exciting. So you so you   Michael Hingson ** 21:41 said that you started a company and you were with it for 4014 years, or you ran it for 14 years, and you said, it's still around. Are you involved with it at all? Now, I   Rachelle Stone ** 21:51 am not. I did a buyout with the I had two partners at the time. And without going into too much detail, there were some things going on that I felt were I could not align with. I felt it was unethical. I felt it was immoral, and I struggled for a year to make the decision. I spoke to a therapist, and I ultimately consulted an attorney, and I did a buyout, and I walked away from my this was my legacy. This was my baby. I built it from scratch. I was the face of the company. So to give that up my legacy, it was a really tough decision, but it really did come full circle, because late last year, something happened which brought me back to that decision, and I can, with 100% certainty, say it was a values driven decision for me, and I'm so happy I made that decision. So I am today. Yeah,   Michael Hingson ** 22:57 and, and let's, let's get to that a little bit so you at some point, you said that you had burnout and you left the industry. Why did you do that?   Rachelle Stone ** 23:08 So after I did, sold my my business, I worked for angel investors for about three and a half years. They brought me in. This was an underperforming office that the franchisee, because they had owned it for 10 years, had done a buyout themselves and sold it back to the angel investors or the private equity so they brought me in to run the office and bring it from surviving to thriving again. And it took me about 18 months, and I brought it from under a million to over 5.3 million in 18 months. So it's quite successful. And I had said to the owners, as they're thanking me and rewarding me, and it was a great first two years, I had said to them, please don't expect this again. This was a fluke. People were following me. There was a lot of curiosity in the industry, because this was a really big move for me to sell my company and then go work for this one. It was big news. So it was a great time. But the expectation for me to repeat, rinse and repeat, that kind of productivity was not realistic. It just wasn't realistic. And about a year and a half later, I just, I was driving from the Lowe's Miami Beach. It's funny, because I used that as an example before, to the breakers in Palm Beach. And if you know South Florida at all, it's, it's, you're taking your life in your hands every time you get on 95 it's a nightmare. Anyway, so I'm driving from the lows to the breakers, and I just left a kind of a rough meeting. I don't even remember what it was anymore, because that was back in 2014 and I'm driving to another meeting at the breakers, and I hang up the phone with somebody my. Son calls about something, Mom, this is going on for graduation. Can you be there? And I'm realizing I'm going to be out of town yet again for work, and I'm driving to the breakers, and I'm having this I just had this vision of myself in the middle of 95 slamming the brakes on in my car, coming to a full stop in the middle of the highway. I did not do this this, and I don't recommend you do this. And I opened up my car door, and I literally just walked away from my car. That was the image in my mind. And in that moment, I knew it was time for me to leave. I had gone as high as I could go. I'd done as much as I could do. I'd served on boards, contributed to books, spoken on panels. I wanted to go back to being an entrepreneur. I didn't want to work for angel investors anymore. I wanted to work for myself. I wanted to build something new, and I didn't want to do it in the DMC world. So I went home that night thinking I was going to just resign. Instead, I wrote a letter of retirement, and I retired from the industry, I walked away two and a half weeks later, and I said I was never going to return.   Michael Hingson ** 26:09 And so I burnt out, though at the time, what? What eventually made you realize that it was all burnt out, or a lot of it was burnt out. So I   Rachelle Stone ** 26:17 didn't know anything about burnout at that time. I just knew I was incredibly frustrated. I was bored. I was over in competence, and I just wanted out. Was just done. I had done well enough in my industry that I could take a little time. I had a lot of people asking me to take on consulting projects. So I did. I started doing some consulting in hospitality. And while I was doing that, I was kind of peeling away the layers of the onion, saying, What do I want to do next? I did not want to do DMC. That's all I knew. So I started this exploration, and what came out of it was an interest in exploring the field of coaching. So I did some research. I went to the coachingfederation.org which is the ICF International coaching Federation, is the leading accreditation body for coaches in the world. And through them, I researched Who were some of the accredited schools. I narrowed it down. I finally settled on one, and I said, I'm going to sign up for one course. I just want to see what this coaching is all about. So I signed up for a foundations course with the with the school out of Pennsylvania, and probably about three weeks into the course, the professor said something which was like a light bulb moment for me, and that I realized like, oh my   Speaker 1 ** 27:40 god, I burnt out. And I was literally, at this   Rachelle Stone ** 27:46 time, we're in school, we're on the phone. It was not zoom. We didn't have all this yet. It was you were on the phone, and then you were pulling up documents on your computer so the teacher couldn't see me crying. I was just sobbing, knowing that this is i i was so I was I was stunned. I didn't say anything. I sat on this for a while. In fact, I sat on it. I started researching it, but I didn't tell anybody for two years. It took me two years before I finally admitted to somebody that I had burnt out. I was so ashamed, embarrassed, humiliated, I was this successful, high over achiever. How could I have possibly burnt out?   Michael Hingson ** 28:34 What? What did the teacher say   Rachelle Stone ** 28:37 it was? I don't even remember what it was, but I remember that shock of realization of wellness, of it was, you know what it was that question, is this all? There is a lot of times when we were they were talking about, I believe, what they were talking about, midlife crisis and what really brings them on. And it is that pivotal question, is this really all there is, is this what I'm meant to be doing? And then in their conversation, I don't even remember the full conversation, it was that recognition of that's what's happened to me. And as I started researching it, this isn't now. This is in 2015 as I'm researching it and learning there's not a lot on it. I mean, there's some, mostly people's experiences that are being shared. Then in 2019 the World Health Organization officially, officially recognizes burnout as a phenomenon, an occupational phenomenon.   Michael Hingson ** 29:38 And how would you define burnout? Burnout is,   Rachelle Stone ** 29:43 is generally defined in three areas. It is. It's the the, oh, I always struggle with it. It's that disconnect, the disconnect, or disassociation from. Um, wanting to succeed, from your commitment to the work. It is the knowing, the belief that no one can do it well or right. It is there. There's that. It's an emotional disconnect from from from caring about what you're doing and how you're showing up, and it shows up in your personal life too, which is the horrible thing, because it your it impacts your family so negatively, it's horrible.   Michael Hingson ** 30:39 And it it, it does take a toll. And it takes, did it take any kind of a physical toll on you?   Rachelle Stone ** 30:45 Well, what I didn't realize when I when I took this time, I was about 25 pounds overweight. I was on about 18 different medications, including all my vitamins. I was taking a lot of vitamins at that time too. Um, I chronic sciatica, insomnia. I was self medicating. I was also going out, eating rich dinners and drinking, um, because you're because of the work I was doing. I had to entertain. That was part of that was part of of my job. So as I was looking at myself, Yes, physically, it turns out that this weight gain, the insomnia, the self medication, are also taught signs of of risk of burnout. It's how we manage our stress, and that's really what it comes down to, that we didn't even know. We don't even know. People don't no one teaches us how to process our stress, and that that's really probably one of the biggest things that I've through, everything that I've studied, and then the pandemic hitting it. No one teaches us how to manage our stress. No one tells us that if we process stress, then the tough stuff isn't as hard anymore. It's more manageable. No one teaches us about how to shift our mindsets so we can look at changing our perspective at things, or only seeing things through our lizard brain instead of our curious brain. These are all things that I had no idea were keeping me I didn't know how to do, and that were part of contributing to my burnout. Right?   Michael Hingson ** 32:43 Is stress more self created, or is it? Is it an actual thing? In other words, when, when there is stress in the world? Is it something that, really, you create out of a fear or cause to happen in some way, and in reality, there are ways to not necessarily be stressful, and maybe that's what you're talking about, as far as learning to control it and process it, well,   Rachelle Stone ** 33:09 there's actually there's stresses. Stressors are external. Stress is internal. So a stressor could be the nagging boss. It could be your kid has a fever and you're going to be late for work, or you're going to miss a meeting because you have to take them to the doctor. That's an external stressor, right? So that external stressor goes away, you know, the traffic breaks up, or your your husband takes the kid to the doctor so you can get to your meeting. Whatever that external stress, or is gone, you still have to deal with the stress that's in your body. Your that stress, that stress builds up. It's it's cortisol, and that's what starts with the physical impact. So those physical symptoms that I was telling you about, that I had, that I didn't know, were part of my burnout. It was unprocessed stress. Now at that time, I couldn't even touch my toes. I wasn't doing any sort of exercise for my body. I wasn't and that is one of the best ways you can process stress. Stress actually has to cycle out of your body. No one tells us that. No one teaches us that. So how do you learn how to do that?   Michael Hingson ** 34:21 Well, of course, that's Go ahead. Go ahead. Well, I was gonna   Rachelle Stone ** 34:24 say it's learning. It's being willing to look internally, what's going on in your body. How are you really getting in touch with your emotions and feelings and and processing them well?   Michael Hingson ** 34:37 And you talk about stressors being external, but you have control. You may not have control directly over the stressor happening, but don't you have control over how you decide to deal with the external stress? Creator,   Rachelle Stone ** 34:55 yes, and that external stress will always. Go away. The deadline will come and go. The sun will still rise tomorrow in set tomorrow night. Stressors always go away, but they're also constantly there. So you've got, for instance, the nagging boss is always going to bring you stress. It's how you process the stress inside. You can choose to ignore the stressor, but then you're setting yourself up for maybe not following through on your job, or doing   Michael Hingson ** 35:29 right. And I wouldn't suggest ignoring the stressor, but you it's processing that   Rachelle Stone ** 35:34 stress in your body. It's not so let's say, at the end of the rough day, the stressors gone. You still, whether you choose to go for a walk or you choose to go home and say, Honey, I just need a really like I need a 62nd full on contact, bear hug from you, because I'm holding a lot of stress in my body right now, and I've got to let it out So that physical contact will move stress through your body. This isn't this is they that? You can see this in MRI studies. You see the decrease in the stress. Neuroscience now shows this to be true. You've got to move it through your body. Now before I wanted to kind of give you the formal definition of burnout, it is, it is they call it a occupational phenomenal, okay, it by that they're not calling it a disease. It is not classified as a disease, but it is noted in the International Classification of Diseases, and it has a code now it is they do tie it directly to chronic workplace stress, and this is where I have a problem with the World Health Organization, because when they added this to the International Classification of diseases in 2019 they didn't have COVID. 19 hybrid or work from home environments in mind, and it is totally changed. Stress and burnout are following people around. It's very difficult for them to escape. So besides that, that disconnect that I was talking about, it's really complete exhaustion, depletion of your energy just drained from all of the stressors. And again, it's that reduced efficiency in your work that you're producing because you don't care as much. It's that disconnect so and then the physical symptoms do build up. And burnout isn't like this. It's not an overnight thing. It's a build up, just like gaining 25 pounds, just like getting sick enough that I need a little bit more medication for different issues, that stuff builds up on you and when you when you're recovering from burnout, you didn't get there overnight. You're not going to get out of it overnight either. It's I worked with a personal trainer until I could touch my toes, and then she's pushed me out to go join a gym. But again, it's step by step, and learning to eat healthy, and then ultimately, the third piece that really changed the game for me was learning about the muscles in my brain and getting mentally fit. That was really the third leg of getting my health back.   Michael Hingson ** 38:33 So how does all of that help you deal with stress and the potential of burnout today? Yeah,   Rachelle Stone ** 38:43 more than anything, I know how to prevent it. That is my, my the number one thing I know when I'm sensing a stressor that is impacting me, I can quickly get rid of it. Now, for instance, I'll give you a good example. I was on my the board of directors for my Homeowners Association, and that's always   Michael Hingson ** 39:03 stressful. I've been there, right? Well, I   Rachelle Stone ** 39:06 was up for an hour and a half one night ruminating, and I I realized, because I coach a lot of people around burnout and symptoms, so when I was ruminating, I recognized, oh my gosh, that HOA does not deserve that much oxygen in my brain. And what did I do the next day? I resigned. Resigned, yeah, so removing the stressors so I can process the stress. I process my stress. I always make sure I schedule a beach walk for low tide. I will block my calendar for that so I can make sure I'm there, because that fills my tank. That's self care for me. I make sure I'm exercising, I'm eating good food. I actually worked with a health coach last year because I felt like my eating was getting a little off kilter again. So I just hired a coach for a few months to help me get back on track. Of getting support where I need it. That support circle is really important to maintain and process your stress and prevent burnout.   Michael Hingson ** 40:10 So we've talked a lot about stress and dealing with it and so on. And like to get back to the idea of you went, you explored working with the international coaching Federation, and you went to a school. So what did you then do? What really made you attracted to the idea of coaching, and what do you get out of it?   Rachelle Stone ** 40:35 Oh, great question. Thanks for that. So for me, once I I was in this foundations course, I recognized or realized what had happened to me. I i again, kept my mouth shut, and I just continued with the course. By the end of the course, I really, really enjoyed it, and I saw I decided I wanted to continue on to become a coach. So I just continued in my training. By the end of 2015 early 2016 I was a coach. I went and joined the international coaching Federation, and they offer accreditation. So I wanted to get accredited, because, as I said, from my first industry, a big proponent for credit accreditation. I think it's very important, especially in an unregulated industry like coaching. So we're not bound by HIPAA laws. We are not doctors, we are coaches. It's very different lane, and we do self regulate. So getting accredited is important to me. And I thought my ACC, which my associate a certified coach in 2016 when I moved to the area I'm living in now, in 2017 and I joined the local chapter here, I just continued on. I continued with education. I knew my lane is, is, is burnout. I started to own it. I started to bring it forward a little bit and talk about my experiences with with other coaches and clients to help them through the years and and it felt natural. So with the ICF, I wanted to make sure I stayed in a path that would allow me to hang my shingle proudly, and everything I did in the destination management world I'm now doing in the coaching world. I wound up on the board of directors for our local chapter as a programming director, which was so perfect for me because I'm coming from meetings and events, so as a perfect person to do their programming, and now I am their chapter liaison, and I am President Elect, so I'm taking the same sort of leadership I had in destination management and wrapping my arms around it in the coaching industry,   Michael Hingson ** 42:56 you talk about People honing their leadership skills to help prepare them for a career move or their next career. It isn't always that way, though, right? It isn't always necessarily that they're going to be going to a different career. Yep,   Rachelle Stone ** 43:11 correct. Yeah. I mean, not everybody's looking for trans transition. Some people are looking for that to break through the glass ceiling. I have other clients that are just wanting to maybe move laterally. Others are just trying to figure it out every client is different. While I specialize in hospitality and burnout, I probably have more clients in the leadership lane, Senior VP level, that are trying to figure out their next step, if they want to go higher, or if they're content where they are, and a lot of that comes from that ability to find the right balance for you in between your career and your personal life. I think there comes a point when we're in our younger careers, we are fully identified by what we do. I don't think that's true for upcoming generations, but for our generation, and maybe Jen, maybe some millennials, very identified by what they do, there comes a point in your career, and I'm going to say somewhere between 35 and 50, where you recognize that those two Things need to be separate,   Michael Hingson ** 44:20 and the two things being   Rachelle Stone ** 44:23 your identity, who you are from what you do, got it two different things. And a lot of leaders on their journey get so wrapped up in what they do, they lose who they are.   Michael Hingson ** 44:39 What really makes a good leader,   Rachelle Stone ** 44:42 authenticity. I'm a big proponent of heart based leadership. Brene Brown, I'm Brene Brown trained. I am not a facilitator, but I love her work, and I introduce all my clients to it, especially my newer leaders. I think it's that. Authenticity that you know the command and control leadership no longer works. And I can tell you, I do work with some leaders that are trying to improve their human skills, and by that I mean their emotional intelligence, their social skills, their ability to interact on a human level with others, because when they have that high command and control directive type of leadership, they're not connecting with their people. And we now have five generations in the workforce that all need to be interacted with differently. So command and control is a tough kind of leadership style that I actually unless they're willing to unless they're open to exploring other ways of leading, I won't work with them. Yeah,   Michael Hingson ** 45:44 and the reality is, I'm not sure command and control as such ever really worked. Yeah, maybe you control people. But did it really get you and the other person and the company? What what you needed.   Rachelle Stone ** 46:01 Generally, that's what we now call a toxic environment. Yes, yes. But that, you know, this has been, we've been on a path of, you know, this work ethic was supposed to, was supposed to become a leisure ethic in the 70s, you know, we went to 40 hour work weeks. Where are we now? We're back up to 6070, hour work week. Yeah, we're trying to lower the age that so kids can start working this is not a leisure ethic that we were headed towards. And now with AI, okay, let's change this conversation. Yeah, toxic environments are not going to work. Moving forward that command and control leadership. There's not a lot of it left, but there's, it's lingering, and some of the old guard, you know, there it's, it's slowly changing.   Michael Hingson ** 46:49 It is, I think, high time that we learn a lot more about the whole concept of teamwork and true, real team building. And there's a lot to be said for there's no I in team, that's right, and it's an extremely important thing to learn. And I think there are way to, still, way too many people who don't recognize that, but it is something that I agree with you. Over time, it's it's starting to evolve to a different world, and the pandemic actually was one, and is one of the things that helps it, because we introduced the hybrid environment, for example, and people are starting to realize that they can still get things done, and they don't necessarily have to do it the way they did before, and they're better off for it.   Rachelle Stone ** 47:38 That's right. Innovation is beautiful. I actually, I mean, as horrible as the pandemic was it, there was a lot of good that came out of it, to your point. And it's interesting, because I've watched this in coaching people. I remember early in the pandemic, I had a new client, and they came to the they came to their first call on Zoom, really slumped down in the chair like I could barely see their nose and up and, you know, as we're kind of talking, getting to know each other. One of the things they said to me, because they were working from home, they were working like 1011, hours a day. Had two kids, a husband, and they also had yet they're, they're, they're like, I one of the things they said to me, which blew my mind, was, I don't have time to put on a load of laundry. They're working from home. Yeah? It's that mindset that you own my time because you're paying me, yeah, versus I'm productive and I'm doing good work for you. Is why you're paying for paying me? Yeah? So it's that perception and trying to shift one person at a time, shifting that perspective   Michael Hingson ** 48:54 you talked before about you're a coach, you're not a doctor, which I absolutely appreciate and understand and in studying coaching and so on, one of the things that I read a great deal about is the whole concept of coaches are not therapists. A therapist provides a decision or a position or a decision, and they are more the one that provides a lot of the answers, because they have the expertise. And a coach is a guide who, if they're doing their job right, leads you to you figuring out the answer. That's   Rachelle Stone ** 49:34 a great way to put it, and it's pretty clear. That's, that's, that's pretty, pretty close the I like to say therapy is a doctor patient relationship. It's hierarchy so and the doctor is diagnosing, it's about repair and recovery, and it's rooted in the past, diagnosing, prescribing, and then the patient following orders and recovering. Hmm, in coaching, it's a peer to peer relationship. So it's, we're co creators, and we're equal. And it's, it's based on future goals only. It's only based on behavior change and future goals. So when I have clients and they dabble backwards, I will that's crossing the line. I can't support you there. I will refer clients to therapy. And actually, what I'm doing right now, I'm taking a mental health literacy course through Harvard Medical Center and McLean University. And the reason I'm doing this is because so many of my clients, I would say 80% of my clients are also in therapy, and it's very common. We have a lot of mental health issues in the world right now as a result of the pandemic, and we have a lot of awareness coming forward. So I want to make sure I'm doing the best for my clients in recognizing when they're at need or at risk and being able to properly refer them.   Michael Hingson ** 51:04 Do you think, though, that even in a doctor patient relationship, that more doctors are recognizing that they accomplish more when they create more of a teaming environment? Yes,   51:18 oh, I'm so glad you   Rachelle Stone ** 51:20 brought that up, okay, go ahead. Go ahead. Love that. I have clients who are in therapy, and I ask them to ask their therapist so that if they're comfortable with this trio. And it works beautifully. Yes,   Michael Hingson ** 51:36 it is. It just seems to me that, again, there's so much more to be said for the whole concept of teaming and teamwork, and patients do better when doctors or therapists and so on explain and bring them into the process, which almost makes them not a coach as you are, but an adjunct to what you do, which is what I think it's all about. Or are we the adjunct to what they do? Or use the adjunct to what they do? Yeah, it's a team, which is what it should be.   52:11 Yeah, it's, I always it's like the Oreo cookie, right?   Michael Hingson ** 52:16 Yeah, and the frosting is in the middle, yeah, crying   Rachelle Stone ** 52:19 in the middle. But it's true, like a therapist can work both in the past and in the future, but that partnership and that team mentality and supporting a client, it helps them move faster and further in their in their desired goals. Yeah,   Michael Hingson ** 52:37 it's beautiful, yeah, yeah. And I think it's extremely important, tell me about this whole idea of mental fitness. I know you're studying that. Tell me more about that. Is it real? Is it okay? Or what? You know, a lot of people talk about it and they say it's who cares. They all roll   Rachelle Stone ** 52:56 their eyes mental fitness. What are you talking about? Yeah, um, I like to say mental fitness is the third leg of our is what keeps us healthy. I like to look at humans as a three legged stool, and that mental fitness, that mental wellness, is that third piece. So you have your spiritual and community wellness, you have your physical wellness, and then you have your mental wellness. And that mental wellness encompasses your mental health, your mental fitness. Now, mental fitness, by definition, is your ability to respond to life's challenges from a positive rather than a negative mindset. And there's a new science out there called positive it was actually not a new science. It's based on four sciences, Positive Intelligence, it's a cognitive behavioral science, or psychology, positive psychology, performance psychology, and drawing a bank anyway, four sciences and this body of work determined that there's actually a tipping point we live in our amygdala, mostly, and there's a reason, when we were cavemen, we needed to know what was coming that outside stressor was going to eat us, or if we could eat it. Yeah, but we have language now. We don't need that, not as much as we did, not in the same way, not in the same way, exactly. We do need to be aware of threats, but not every piece of information that comes into the brain. When that information comes in our brains, amplify it by a factor of three to one. So with that amplification, it makes that little, little tiny Ember into a burning, raging fire in our brain. And then we get stuck in stress. So it's recognizing, and there's actually you are building. If you do yoga, meditation, tai chi, gratitude journaling, any sort of those practices, you're flexing that muscle. You talk to somebody who does gratitude journaling who just started a month in, they're going to tell. You, they're happier. They're going to tell you they're not having as many ruminating thoughts, and they're going to say, I'm I'm smiling more. I started a new journal this year, and I said, I'm singing more. I'm singing songs that I haven't thought of in years. Yeah, out of the blue, popping into my head. Yeah. And I'm happier. So the the concept of mental fitness is really practicing flexing this muscle every day. We take care of our bodies by eating good food, we exercise or walk. We do that to take care of our physical body. We do nothing to take care of our brain other than scroll social media and get anxiety because everybody's life looks so perfect,   Michael Hingson ** 55:38 yeah, and all we're doing is using social media as a stressor.   Rachelle Stone ** 55:42 That's right, I'm actually not on social media on LinkedIn. That's it.   Michael Hingson ** 55:48 I have accounts, but I don't go to it exactly. My excuse is it takes way too long with a screen reader, and I don't have the time to do it. I don't mind posting occasionally, but I just don't see the need to be on social media for hours every day.   Rachelle Stone ** 56:05 No, no, I do, like, like a lot of businesses, especially local small businesses, are they advertise. They only have they don't have websites. They're only on Facebook. So I do need to go to social media for things like that. But the most part, no, I'm not there. Not at all. It's   Michael Hingson ** 56:20 it's way too much work. I am amazed sometimes when I'll post something, and I'm amazed at how quickly sometimes people respond. And I'm wondering to myself, how do you have the time to just be there to see this? It can't all be coincidence. You've got to be constantly on active social media to see it. Yeah,   Rachelle Stone ** 56:39 yeah, yeah. Which is and this, this whole concept of mental fitness is really about building a practice, a habit. It's a new habit, just like going to the gym, and it's so important for all of us. We are our behaviors are based on how we interpret these messages as they come in, yeah, so learning to reframe or recognize the message and give a different answer is imperative in order to have better communication, to be more productive and and less chaos. How   Michael Hingson ** 57:12 do we teach people to recognize that they have a whole lot more control over fear than they think they do, and that that really fear can be a very positive guide in our lives. And I say that because I talked about not being afraid of escaping from the World Trade Center over a 22 year period, what I realized I never did was to teach people how to do that. And so now I wrote a book that will be out later in the year. It's called Live like a guide dog, stories of from a blind man and his dogs, about being brave, overcoming adversity and walking in faith. And the point of it is to say that you can control your fear. I'm not saying don't be afraid, but you have control over how you let that fear affect you and what you deal with and how you deal it's all choice. It is all choice. But how do we teach people to to deal with that better, rather than just letting fear build up   Rachelle Stone ** 58:12 it? Michael, I think these conversations are so important. Number one is that learner's mind, that willingness, that openness to be interested in finding a better way to live. I always say that's a really hard way to live when you're living in fear. Yeah, so step number one is an openness, or a willingness or a curiosity about wanting to live life better,   Michael Hingson ** 58:40 and we have to instill that in people and get them to realize that they all that we all have the ability to be more curious if we choose to do it.   Rachelle Stone ** 58:49 But again, choice and that, that's the big thing so many and then there's also, you know, Michael, I can't wait to read your book. I'm looking forward to this. I'm also know that you speak. I can't wait to see you speak. The thing is, when we speak or write and share this information, we give them insight. It's what they do with it that matters, which is why, when I with the whole with the mental fitness training that I do, it's seven weeks, yeah, I want them to start to build that habit, and I give them three extra months so they can continue to work on that habit, because it's that important for them to start. It's foundational your spirit. When you talk about your experience in the World Trade Center, and you say you weren't fearful, your spiritual practice is such a big part of that, and that's part of mental fitness too. That's on that layers on top of your ability to flex those mental muscles and lean into your spirituality and not be afraid.   Michael Hingson ** 59:55 Well, I'd love to come down and speak. If you know anybody that needs a speaker down there. I. I'm always looking for speaking opportunities, so love your help, and   1:00:03 my ears open for sure and live like   Michael Hingson ** 1:00:06 a guide dog. Will be out later this year. It's, it's, I've already gotten a couple of Google Alerts. The the publisher has been putting out some things, which is great. So we're really excited about it.   Rachelle Stone ** 1:00:16 Wonderful. I can't wait to see it. So what's   Michael Hingson ** 1:00:19 up for you in 2024   Rachelle Stone ** 1:00:22 so I actually have a couple of things coming up this year that are pretty big. I have a partner. Her name's vimari Roman. She's down in Miami, and I'm up here in the Dunedin Clearwater area. But we're both hospitality professionals that went into coaching, and we're both professional certified coaches, and we're both certified mental fitness coaches. When the pandemic hit, she's also a Career Strategist. She went she started coaching at conferences because the hospitality industry was hit so hard, she reached out to me and brought me in too. So in 2024 we've been coaching at so many conferences, we can't do it. We can't do it. It's just too much, but we also know that we can provide a great service. So we've started a new company. It's called coaches for conferences, and it's going to be like a I'll call it a clearing house for securing pro bono coaches for your conferences. So that means, let's say you're having a conference in in LA and they'd like to offer coaching, pro bono coaching to their attendees as an added value. I'll we'll make the arrangements for the coaches, local in your area to to come coach. You just have to provide them with a room and food and beverage and a place to coach on your conference floor and a breakout. So we're excited for that that's getting ready to launch. And I think 2024 is going to be the year for me to dip my toe in start writing my own story. I think it's time   Michael Hingson ** 1:02:02 writing a book. You can say it. I'm gonna do it.   Rachelle Stone ** 1:02:05 I'm gonna write a book Good. I've said it out loud. I've started to pull together some thoughts around I mean, I've been thinking about it for years. But yeah, if the timing feels right,   Michael Hingson ** 1:02:21 then it probably is, yep, which makes sense. Well, this has been fun. It's been wonderful. Can you believe we've already been at this for more than an hour? So clearly we   1:02:33 this went so fast. Clearly we   Michael Hingson ** 1:02:35 did have fun. We followed the rule, this was fun. Yeah, absolutely. Well, I want to thank you for being here, and I want to thank you all for listening and for watching, if you're on YouTube watching, and all I can ask is that, wherever you are, please give us a five star rating for the podcast. We appreciate it. And anything that you want to say, we would love it. And I would appreciate you feeling free to email me and let me know your thoughts. You can reach me at Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I, B, e.com, would love to hear from you. You can also go to our podcast page, www, dot Michael hingson.com/podcast, and it's m, I C, H, A, E, L, H, I N, G, s, O, N, and as I said to Rochelle just a minute ago, if any of you need a speaker, we'd love to talk with you about that. You can also email me at speaker@michaelhingson.com love to hear from you and love to talk about speaking. So however you you reach out and for whatever reason, love to hear from you, and for all of you and Rochelle, you, if you know anyone else who ought to be a guest on unstoppable mindset, let us know we're always looking for people who want to come on the podcast. Doesn't cost anything other than your time and putting up with me for a while, but we appreciate it, and hope that you'll decide to to introduce us to other people. So with that, I again want to say, Rochelle, thank you to you. We really appreciate you being here and taking the time to chat with us today.   Rachelle Stone ** 1:04:13 It's been the fastest hour of my life. I'm gonna have to watch the replay. Thank you so much for having me. It's been my pleasure to join you.   **Michael Hingson ** 1:04:24 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Mit Felicia von Reden (Ovom Care) Staffel #12 Folge #8 | #Marketing_021 Der Podcast über Marketing, Vertrieb, Entrepreneurship und Startups *** https://www.ovomcare.com/ https://www.linkedin.com/in/felicia-von-reden-67b24b114/ *** Im Podcast-Gespräch spricht Felicia von Reden, Gründerin und CEO von Ovom Care, über ihren persönlichen Antrieb zur Gründung eines digitalen Anbieters für Fertilitätsmedizin. Sie erläutert, wie Ovom Care künstliche Intelligenz einsetzt, um die Erfolgswahrscheinlichkeit von Kinderwunsch-Behandlungen zu erhöhen und noch dazu die Patientenerfahrung zu verbessern. Besonders betont wird die emotionale Komponente der Patient:innen einer Kinderwunschbehandlung und die Wichtigkeit und Bedeutung einer personalisierten Betreuung. Darüber hinaus wird in der Folge thematisiert, wie KI sowohl in medizinischen Prozessen als auch in internen Organisationsprozessen Effizienzgewinne ermöglicht, um Fertilitätsbehandlungen langfristig für mehr Menschen zugänglich zu machen. Michael Högemann, Seriengründer (Passado, DaWanda und Magaloop) und KI-Experte war ebenfalls wieder mit dabei. *** 02:21 – Persönlicher Hintergrund & Motivation 04:16 – Problem & Marktanalyse 08:12 – Durchschnittliche Kosten & Ländervergleich 09:46 – Marktanalyse & Wettbewerb 11:14 – Erste Schritte & MVP 14:53 – Tech & KI im Zentrum 17:46 – Patientenfeedback & Learnings 19:48 – Customer Journey & Experience 27:08 – Marketing & Kundengewinnung 29:29 – Social Media & Zielgruppen 32:36 – Communities & Patientengruppen 35:48 – Kooperation mit Kliniken 37:38 – Vertrauen & datenbasierte Medizin 40:38 – KI-Strategie & Datenquellen 45:32 – Ganzheitlicher KI-Ansatz 46:53 – Regulatorik & AI Act 49:00 – KI zur Effizienzsteigerung 51:33 – KI-Anwendungen im Alltag 54:13 – Teamstruktur & KI-Kompetenzen 55:21 – Persönlicher Antrieb & Abschluss *** Die Zeitangaben können leicht abweichen.

In this episode I spoke with author Michael H. Zang regarding his book "Guest of Adolf". Ernest Virgil Focht was born and brought up in Tyrone, Pennsylvania. He was drafted into the Pennsylvania Army National Guard in April 1941 and assigned to the 105th Infantry Battalion (Anti-Tank). After training he participated in the Carolina Maneuvers. The National Guard unit was redesignated as the 805th Tank Destroyer Battalion, being deployed to North Africa in January 1943.

In dieser Folge diskutieren Bert Rürup und Michael Hüther welche Staatsaufgaben von unabhängigen Institutionen wie Zentralbanken erledigt werden sollten – und welche ihrer Meinung nach der Staat nicht abgeben dürfe.

This lecture is entitled Polarization, Social Cohesion, and the Economy It was delivered by Teresa Sullivan of the University of Virginia, Clemens Sedmak of the University of Notre Dame, James Heckman of the University od Chicago, Michael Hüther of the German Economic Institute, and Joseph Kaboski of the University of Notre Dame on March 27th, 2025 at the University of Chicago

On this episode I have the pleasure to talk with Kathi Sohn who I met just two weeks ago at the latest Podapalooza event. Kathi, as it turns out, is quite knowledgeable and fascinating on many levels. Kathi grew up in Rhode Island. She describes herself as a shy child who had been adopted. While in her mother's womb, her mother tried to conduct a self-abortion when Kathi was six months along. I tell you about this because that fact and others are quite relevant to Kathi's story. Kathi will tell us that at some level we have memories that go back to even before we are born. Science supports this and it is one of the concepts that Kathi's late husband utilized in creating what he calls the “body memory process”.   Kathi graduated from high school and went to college. As you will learn, over time Kathi secured several college degrees and even became a certified nurse. At some point she joined the army. That story is best told by her. Suffice it to say that Kathi says that joining the army on the advice of her adopted father was one of the best moves she could have made. From her four years in the military she learned commitment, responsibility and discipline.   After the army, Kathi went to work for the Department of Defense and at some point she met and married her husband David. Again, a story better told by Kathi.   For many years Kathi and David lived in Maryland. Eventually they moved to Alabama.   Kathi will tell us about the work David conducted to develop the “body memory process” which he used to help many overcome fears and life challenges. After David's death in 2019 Kathi decided to retire from the Department of Defense after 36 years and then to continue the work David had begun regarding the body memory process which is the discovery and release of self-limiting beliefs (vows) we all create in early childhood. Today she is a coach and she is an accomplished author. Her book about the body memory process is entitled, “You Made It Up, Now Stop Believing It, which was released in 2023. It has reached twice bestseller status on Amazon Kindle.   Our conversation ranges far and wide about medicine, our limiting beliefs and how to deal with our limitations using the body memory process. I think you will like what Kathi has to say. She has some good nuggets of wisdom we all can use.       About the Guest:   In 2020, Kathi Sohn retired from her first career as a senior manager after 36 years with the Department of Defense. When Kathi lost her beloved husband David in 2019, she decided  to devote her life to sharing the powerful work he created – the Body Memory Process, which is the discovery and release of self-limiting beliefs (vows) we all create in early childhood.   Kathi wrote a book on the work, You Made It Up, Now Stop Believing It, which was released in 2023 and it has twice reached bestseller status on Amazon Kindle. This information-packed book not only gives the reader the entire childhood vow discovery and release processes, but also has practical exercises for increasing self-awareness and fascinating stories of real people who experienced personal transformation by using the Body Memory Process.   Kathi is also a speaker and coach, sharing as broadly as possible the importance of healing childhood wounds. She is dedicated to mitigating the cycle of inter-generational trauma.   Ways to connect Kathi:   WEBSITE: https://kathisohn.com FREE GIFT: https://bodymemoryprocess.com/free-gift/ FREE PARENT GUIDE: https://coaching.kathisohn.com/freeparentguide "RESILIENT TEEN": https://coaching.kathisohn.com/resilientteen PURCHASE BOOK WITH FREE GIFTS: https://youmadeitupbook.com/bonuses FACEBOOK: https://www.facebook.com/bodymemoryprocess/ INSTAGRAM: https://www.instagram.com/kathi.sohn/ TWITTER: https://twitter.com/kat_sohn LINKEDIN: https://www.linkedin.com/in/kathisohn/ YOUTUBE: https://www.youtube.com/channel/UCC9R0noiiPPWf1QjzrEdafw           https://linktr.ee/MCAnime   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:21 Hi everyone. I am your host, Mike Hingson, and welcome once again to another episode of unstoppable mindset today. Once again, as we've done a few times already in the last few weeks, we have the opportunity and joy to interview, well, not interview, but talk with someone who I met at our recent patapalooza Number 12 event, and today we get to talk to Kathi Sohn Kathi was at podapalooza. Pat Kathi has a lot of things going for her, and she'll tell us all about all of that. She had a long career with the Department of Defense, and if we ask any questions about that, then probably we'll all have to disappear. So we won't, we won't go into too much detail, or we'll have to eliminate you somehow. But in 2020 she left the career that she had with DOD and started working to promote something that her late husband, who died in 2019 worked on the body am I saying it right? Kathy, body memory process, yes, and and she will tell us about that, so we'll get to all that. But for now, Kathi, welcome to unstoppable mindset. We're really glad you're here.   Kathi Sohn ** 02:37 Michael, it is great to be here. You are such a big inspiration to me. So thank you so much for having me on your show.   Michael Hingson ** 02:44 Well, thank you. I really am very glad that we get to do this. Do you have a podcast? No, I don't. Well see, did PodaPalooza convince you to start one?   Kathi Sohn ** 02:55 No, but there's always. I'm open to possibilities in the future. So   Michael Hingson ** 03:01 as as I tell people, potable is a pretty neat event. You go because you're a podcaster. You want to be a podcaster, or you want to be interviewed by podcasters, which covers basically a good part of the world. And so you're in the I want to talk to podcasters. And there we are, and we got to meet Kathi and chat with Kathi, and here we are. So it's a lot of fun. And so why don't we start, if you would, by you telling us a little bit about maybe the early Kathi growing up and all that sort of stuff, that's always fun to start at the beginning, as it were, yes,   Kathi Sohn ** 03:37 my goodness, so I, I grew up not in A a neighborhood where, you know, kids just played together and ride their bikes. I was, I was in a rather along a kind of a rural road in in Rhode Island, going down to the beach. If anyone has heard of watch Hill and westerly that area. So it was a beautiful, beautiful area. But because I didn't have a lot of, you know, again, I didn't have the neighborhood kids to play with, and I tended to be a little shy and to myself, I spent a lot of time after I was old enough and my mom let me just sort of exploring the woods nearby and learning, you know, just really kind of going within myself and thinking, and I would look at things in nature, and I would write this very deep poetry about it. So I think I was very fortunate, on the one hand on to have a very introspective life growing up. On the other hand, it didn't help me to work out, you know, some of that, that shyness, so that's something I needed to tackle a little bit later. As an adult, I had two older brothers, all three of us were adopted from very, very difficult beginnings. And again, it wasn't until I was an adult. And in fact, doing using the work that I'm going to talk about today, that I was able to understand some of the things that I was feeling and didn't understand growing up about myself, because some things were were shrouded in mystery, and I was able to get to the bottom of it, but basically, I had a very happy childhood. My adoptive parents were just so loving and wonderful and very, very fortunate to had a great education and parents who told me that I could do anything that I put my mind to.   Michael Hingson ** 05:38 It's great when parents do that, isn't it? Oh, yeah, I was very fortunate to have parents that took that position with me. When the doctor said, Send him up to a home, because no blind child could ever grow up to be anything, and all he'll do is be a drain on the family. And my parents said, No, I was very fortunate. So it's yeah, I I definitely sympathize and resonate with that, because it's so wonderful when parents are willing to really allow children to grow and explore. And obviously parents keep an eye on us, but still, when they allow us to do that, it's great. Yeah,   Kathi Sohn ** 06:13 I had heard you. I've heard you talk, because I have your your your book, live like a guide dog. And hearing about that story, and it reminds me, if anyone of your listeners are familiar with the Barry cowfield and his wife, who had an extremely autistic son, and the doctors were telling them, You need to institutionalize them that you can't you're not going to be able to deal with that. And they said, Are you kidding me? He's our son. If the best that we can do is just love him, then we're going to have him home. You know, he's our son. We're not going to put him anywhere. And then, of course, they they work with him, actually brought him out of autism through an amazing, amazing process. But yes, you're absolutely right. The parents are just, I know it seems almost cliche, but really, parents are instrumental, not just taking care of the physical needs, but those emotional needs, so, so critical and related to what we're going to talk about today.   Michael Hingson ** 07:20 Yeah, well, and it's, it's unfortunate when parents don't do that and they give into their fears and they don't let children explore, they don't let children grow. That's, that's so unfortunate when that happened. But I'm really glad that my parents and I'm glad your parents allowed you to to stretch and grow as well. That's a neat thing. So you and of course, being a reader of a variety of Stephen King books, when you talk about Rhode Island, although the Stephen King things were a little bit further north, but and the woods sort of makes me think of, oh my gosh, did you ever run into Pet Cemetery? But we won't worry about that.   08:03 Fortunately not,   Michael Hingson ** 08:06 yeah, yeah, that was a that was a scary book. Yeah, he's a pretty creative guy. But anyways, enjoy him. But anyway, so you went through school, you went to high school and and were a little bit shy. I kind of, again, I kind of empathize. I was in a neighborhood. It was not as rural, probably, as as what you grew up in. And kids did play, but I didn't really get a chance to do much playing with the kids, because I didn't do baseball and sports and all that. So I did a lot more reading. I hung around where the kids were, somewhat the other kids were, but my brother was the one that that really interacted with them. And I, I have to admit, that I didn't do as much of that, and was was probably a little bit shy or at least hesitant as a result, but I did make some friends. And in fact, when I was seven, there was a girl named Cindy who moved into our neighborhood, who had a bike, and she asked if I ever rode my bike, and I said I didn't have one. And she let me learn how to ride a bike on hers. And my parents saw that, and so then they got me a bike, and my brother had a bike, so we did a lot of bike riding after that, it was kind of fun.   Kathi Sohn ** 09:21 Yes, I love the part of the book where your dad took a call from the neighbor who was so nonplussed about the fact that, well, did he, did he fall off right? Did he? Did he run into anything? No, what's the problem? I got a good laugh out of that. Yeah, well, and   Michael Hingson ** 09:39 I know many blind people who, who, when they were kids, rode bikes. You know, it's not that magical. You have to learn how to do it. But so do side are kids. So it's, it's the same sort of thing. So what did you do after high school? Did you go to college?   Kathi Sohn ** 09:56 Yes, it's kind of a long. Story. Let's see if I can, if I can, sort of summarize, I had, I went into college in actually, was, in my mind, pre med, my I it was the major was zoology. Where did you go? University of Rhode Island. Okay, and I, I had been well when I was 12, I started piano lessons, and then I had private singing lessons when I was 14. So here I found myself on a college campus where there was a Fine Arts Center, and I had continued to, of course, develop in music. And a part of me kind of wanted to pursue becoming a sort of a music star, while the other part of me, of course, was more practical and guided by my parents about, okay, get yourself some, you know, a more dependable career. And so here I am on this college campus and spending more time in the fine arts center than than the library. So my college years were a little turbulent, as I was still trying to figure out really what I wanted to be. I went from pre med into nursing because, again, my grades weren't that great. And because of the distraction, and I even that, even that wasn't working, the problem essentially came with me. And instead of a fine arts building, it became, you know, playing, playing the piano in local bars was just kind of trying to find my way. And my dad told me one evening I was visiting, I was home with my parents, and I was very distraught. I don't know what I'm going to do. My grades aren't that great. And he said, I think I have an idea. I'll talk to you in the morning. Well, he worked for General Dynamics Electric Boat division. So he was involved working with the Navy building nuclear submarines. Did   Michael Hingson ** 12:10 he go to rotten Connecticut? Yes, yeah. And   Kathi Sohn ** 12:15 I actually ended up working there myself briefly. And he said, you know, the military may just be what you need. So, long story short, I ended up in the army and for, you know, for four years, and really did turn everything around. Then I started getting building that self confidence. I finished a undergraduate degree in political science. And then when I started working for the Defense Department, and there was I took advantage of the benefits of them helping me with paying for graduate degrees. I i got a graduate degree in conflict resolution and one from the Naval War College where I graduated top of my class in national security studies. Wow. So turned it all around. And yeah, so in the in, you'll love this too. A little loose end that I tied up. My dad encouraged me to do this the New York regions. It was called regents college, I think, yeah, University of the state of New York had a Regents college where you could challenge a nursing degree program. So with all the courses I had taken, and I just I went to a local hospital, I they helped me to practice stealth, adjusting changes and, you know, and all of that, giving IVs, and I passed the test. It was a weekend of clinical, one on one with a nurse evaluator failure. I could not, you know, had to be 100% and I passed. So I also have an Associates in nursing. Well,   Michael Hingson ** 13:57 I wanted to, you know, is this the time to say I wanted to be a doctor, but I didn't have any patients anyway. Go ahead, yes,   Kathi Sohn ** 14:06 gosh, I'm still interested in medicine, but I figure it all, it all comes in handy if I'm, you know, I have my kids at the doctor, and I can, I can talk with them at a level, you know, a little bit of a notch above just being a worried mom. What   Michael Hingson ** 14:20 do you think of a lot of the tendencies and the trends, and I've talked to a number of people on on a stop level mindset about it, a lot of the things that go on in Eastern medicine that Western medicine doesn't practice.   Kathi Sohn ** 14:34 Well, yeah. In fact, with the body memory process, my late husband factored that into what he developed as the body map, which I can can can discuss when the time comes, very, very important stuff that's just really being missed, although there are more and more doctors who are understanding the value. Yeah. That the body is an energy system and energy and information system, and they're starting to integrate that more.   Michael Hingson ** 15:08 And at least, my opinion, is they should. There is a lot more to it. It isn't all about drugs and surgery or shouldn't be. And so it is nice to see a lot of movement toward more, what, what many might call spiritual but there's, there's so much scientific evidence and anecdotal evidence that validates it, that it's, it's good, that more people are really starting to look at it. Yeah,   Kathi Sohn ** 15:37 absolutely. And this, if this might be an appropriate place to talk a little bit about some of the scientific underpinnings of the work that I'd like to discuss. There is science behind it, and you know that when there's research that's done in, say, the pharmaceutical area, it ends up the public will find out about it through, say, new new medications. With technology, you know, you went there's some breakthrough. You end up with something new for your phone. But some of the breakthroughs that were made in the 80s about the awareness of babies and children, especially babies in the womb, and also the mind body connection. You can you can see it referenced in some, you know, scientific papers, but it doesn't really often make it to to the public, and it is very relevant to the to the public. And that's what my late husband did, was he took this research and he turned it into a practical application to people's everyday lives. One of the most really stunning discoveries back in the 70s and 70s and 80s was made by someone named Dr Candice PERT. She wrote Molecules of Emotion, and they were trying to figure out why drugs work in the body. They figured it was sort of a lock and key that if, if you know so APO opiates worked in the body. They they figured that there was an opiate receptor somewhere. And during the course of this, they sort of accidentally discovered that during emotional events, the neurotransmitters from the brain travel to receptors all over the body, that they're actually located everywhere and in the organs, in the muscles. And Dr pert would make statements like deep trauma puts down deep roots in the body. You know, your body is your subconscious mind, so that is very, you know, very strong underpinning for the body memory process at that whole mind, body connection that we never really understood so well before   Michael Hingson ** 18:00 one of our earliest podcasts, it was actually number 18. I just looked it up. Was with a gentleman, Dr Gabe Roberts, and it was also from, I think a pot of Palooza was the first one I attended. And he is a psychologist, and he or he deals with psychological things, but one of the things that he talked a lot about, and talks a lot about, is people's traumas and their injuries and the things that bother them and and even the things that are good are all actually holograms that are in your memory. And he calls them holograms because you can get to a particular one, and hologram usually is really something that's just composed of a whole bunch of littler holograms. But what he does to help people is to work with them to find that hologram that they thought they got rid of, that they didn't really get rid of, because everything is always in your memory, and if you don't really deal with it, then it's going to sit there and continue to to affect you. But what he does is he works to help people find those memory things that really need to be corrected, and then helps them to correct it was fascinating interview. As I said, it's number 18 and unstoppable mindset. So my point it'd be, I think you might find it fun, and I think other people might find it fun to   Kathi Sohn ** 19:30 listen to. Yeah, definitely that. That sounds incredibly interesting. He's   Michael Hingson ** 19:35 in Kansas. I'm not sure if it's Kansas City, but he's in the Kansas area somewhere, as I recall, well, so you did all that, and then you, you were working at the Department of Defense. Were you a civilian and working essentially as a contractor, or working,   Kathi Sohn ** 19:52 yes, as a civilian? I It was sort of a natural, you know, from being in the military. Then I was. Able to find an assignment as a civilian when I got I only did four years in the Army. I never intended it really to be a lifetime career, but it was enough time again for me to turn things around. Well,   Michael Hingson ** 20:14 that's not the issue, isn't it? Yes,   20:17 yes, absolutely.   Michael Hingson ** 20:19 So I mean, that's, that's and your father. So your father was right, and obviously he cared a lot about you Yes,   Kathi Sohn ** 20:27 and helped me with that. I Yes, I, my father did me such a great service by pointing me in that direction. I mean, my, my, you know, incredible career that I could not have imagined myself in if he hadn't pointed me in that direction, so I don't know what I would be doing. Hopefully it's still not floundering in college somewhere.   Michael Hingson ** 20:49 Yeah, so is there a truth to the old Jerry Lewis song, the baby gets a gravy and the army gets the beans. But anyway, it's a cute song. I listen to it every so often on my little Amazon Echo device. It's cute, yeah. But so, so when did you meet your husband through all this?   Kathi Sohn ** 21:11 Yeah, so it was 1994 and so I was pretty much square in the middle of my my career, my civilian career. And it was a there was a friend of mine that was sort of a mutual friend. She she knew him as well. I was living in Maryland, and David was living in Alabama, actually, where I live now. And she kept saying, You got to meet this guy. And kept saying to him, You got to meet this girl. It was one of those sort of matchmaker deals. And and she was right, even though the the both David and I weren't really looking for someone. So when she actually dragged him to my doorstep on Fourth of July, 1994 you know, there were some sparks, I think that we acknowledged that, but it took some time. I mean, we dated for almost three years before we were married, and then we were we were married for about 25 years, wow, before I last, before I lost David, and it was, you know, really wonderful. And, like all marriages, you know, some some, some ups and downs, but the overall theme was that we supported each other, you know, he was, you know, really incredible. I spent I would go to, I would go to war zones every now and then he would tell people, yeah, and then she came home with a flack vest and said, you know, by the way, this is where I'm going to be going. You know, when, when I came to him, and I guess it was 20 so 2017 I'm trying to what exactly, before that was 2015 the kids were still pretty young, but it was, it was really important for me to do a job, actually, in Afghanistan that was going to take me away from home for six months there. And he said, You know what, if it's if it's important to you, it's important to me, and we'll make it work. And he came from a military family, so we really understood that type of, yeah, he understood mission and commitment, right? And yeah. So he was probably never,   Michael Hingson ** 23:38 I never, needless to say, got to serve in the military because they they don't. When the draft was around, they wouldn't draft blind people, and later on, they wouldn't allow blind people to enlist, although, during the time of Afghanistan and Iraq, there were a few people who lost eyesight while in the military, and a couple of a few of them were allowed to to continue. But they never let me do that, and I, and I, and I understand the the prejudice, if you will, but it, it doesn't really stand that everyone has to be able to go into combat directly, and they could have found other jobs, but that's okay, and I certainly don't hold it against the military in any way, but I do appreciate the responsibility, and I've learned enough about military life from talking to a number of people and and my father was in World War Two, so starting with him, but others learning a lot about military. I appreciate what you're saying about it taught you a lot about responsibility. It taught you about commitment and so on. The closest I come to that is when I worked at Guide Dogs for the Blind any number of the puppy raiser families, those are the families that have agreed to take a guide dog puppy when they're about nine weeks old and they'll raise the dog, teach them basic obedience, teach them how to behave. In public and so on. And one of the things that children say, young kids who want to be puppy raisers and who take on the responsibility, is they learn so much about responsibility from doing that, because when they take on the job, it means they have to do the job, because the dog has to get used to somebody doing it, and they do such a wonderful job of raising these dogs who come back and they, a lot of them, become successful guide dogs. Not every dog does, because not every dog is really cut out to be a guide dog, but it's, it's not military, but it is still teaching responsibility and commitment. And the young kids who do it and really catch on are great. Yeah,   Kathi Sohn ** 25:42 yeah. So yeah, I can see the corollary there,   Michael Hingson ** 25:45 yeah, oh yeah. There's definitely some. It's pretty cool. Well, so I'm sorry, of course, you you lost your husband. I lost my wife Three years later, as you know, in 2022 but tell me so he was for a lot of the time when you were married. Was he in the military, or did he do other things? No,   Kathi Sohn ** 26:06 he was not in the military. They would not let him in the military because when he was 14, he was he had a near death experience. He had double staff pneumonia, and he was pronounced dead for a period of time, no respirations, no heart rate for a significant period of time. And then his dad noticed Bill something on the monitor, and there he was back again, and it's one of the reasons why he had ended up actually pulling this work together. So he he wanted to be in he was actually in ROTC, and I think it's interesting that he got through all of that, and then they decided that they didn't want to medically clear him to go into the military. But the men in his family always became military officers. His his dad was a general in the Air Force, and the closest that he got was helping with medevac, like Tanzania. And I remember him telling me the some stories about that he was working as an EMT, and he managed to do some connections to be able to do this work, just to be somewhat a part of, you know, the Vietnam War, but he really wanted to to be a military officer, and they just wouldn't allow him. But I think that maybe God wouldn't allow him because he had a different mission. I'm pretty convinced of that. So,   Michael Hingson ** 27:36 so he became a doctor.   Kathi Sohn ** 27:40 No, he, he had a couple of very advanced degrees, and, let me had a couple of doctorates, but he did not choose to not a medical doctor, to be a medical doctor, right, and do any type of mainstream work, because what he, what he brought in, was really kind of cutting edge, and you wanted to have the freedom, to be able to to put the work together without somebody telling them that, you know, is got it for regulations. He couldn't do that.   Michael Hingson ** 28:11 Well, let's get to it. I know you've alluded to it, and we've kind of circled around it. So tell us about the body memory process, and tell us what he did and all that you want to tell us about that Sure.   Kathi Sohn ** 28:24 So I talked a little earlier about the some of the the I talked about Dr Candice Kurt and the what she talked about with the by the mind body connection, what she learned and right about that time was also some research by Dr David Chamberlain about the consciousness of babies. Just, you know, they didn't even realize, I mean, the birthing practices were actually rather traumatic, really, just regular birthing practices in terms of the baby coming from that warm environment into a rather cool temperatures and very bright lights. So Dr Chamberlain did a lot of work. He wrote books like babies, remember birth and the mind of your unborn baby. And really brought a lot to bear about about how influential that period of time in our life can be. So then to take a couple steps backwards. First, we talked about David having that near death experience, and as he was growing up, the doctors kept telling him that he was never truly going to be well, and he kind of railed against that, and he was like, Well, you know, it really brought him to wonder, okay, what truly is wellness? So back in, back in that day, nobody was really talking about it. I think that if you look online these days, you see a lot of different theories about wellness and. You know, is across a spectrum, right of not just mind, body and spirit, but so many other things, including environmental factors. But he, in his quest for wellness, he did study the Far Eastern medicine medical practices, and he he studied Dr Chamberlain's work and about the such as Dr perks work, about the mind body connection. And so he pulled together what he called the body memory process, based upon the fact that what we believe, like the power of belief and the mind body connection and the awareness of babies and children that we had never really realized before about how they actually can create their reality. I mean, they they, but Dr Bruce Lipton calls if you're familiar with biology and belief, he talks about putting these programs in the place that we you know, we're born with sort of the operating system, but we need the programs. And so what we observe and what we experienced before we're seven years old, largely, we put together the core belief system. And so that's the body memory process is about, you know, basically how this all comes about. That's sort of like the this, the sort of the in the information part, there's a discovery part, which is, you know, what are your childhood vows? David called them vows, because, just like wedding bows, they're about what we promise ourselves, about how we're going to be in life, based upon these decisions we make when we're very, very young and and then so between, you know that that mind, body, spirit, side of things, he pulled together this process where, after you have discovered what your vows are, then there is a release process, how to be able to let that go. And these, these beliefs are in, these Vows are actually in our cell memory, kind of like that hologram that you were talking about before, and David created a process for people to be able to then, sort of like, if it's a vow, then to disavow it, to be able to empty the cell memory. Because he said, If you, if the cup is full, right, you can't put anything new in, you know? You can try with affirmations, you can try, through willpower, to change a habit, but if you, but if you have these, these, this energetic you know aspect to yourself, these vows that are actually in your subconscious and are there, then it needs to be dealt with. That energy needs to be released in order to be able to truly create what you want in the present moment as an adult.   Michael Hingson ** 33:11 Hence the title of your book. You made it up now stop believing it. Yes, yeah. I figured I love the title. That's a great title. So, so what exactly is the body memory process then?   Kathi Sohn ** 33:27 So it's the book goes into live details about it, you know, there, there is a discovery aspect to it, you know, and there's that's that involves both subjective and objective data, if you will. It's, you know, what, what am I feeling in my body? Where do I carry tension? Maybe, if I have the same thing, you know, sort of happening over and over again, like I I always, maybe, maybe it's the right side of my body where I'm always, maybe I'm stubbing my right toe or, you know, maybe I've, whenever I have a I fall down, you know, it's always like, I land on the right side, and I create problems there, and maybe I have a really tight right hip. You know, it's like, what, what's going on in your in your body? It's about what's going on in your life. I mean, how are, how are things overall, with your health, with your finances, with your relationships, with your career. And then there's, you know what? What was going on start in your very early life, starting with when you were in the womb, like, what was going on with mom, you know what? And that's sort of like an investigative process that clients get to do, you know, if mom is still around then, that she's really probably the best source of information there, but there could be other family members who are who are aware, and sometimes you don't. Get a lot, or maybe you don't even get any information from that period of time, and you need to just do a lot of this work through, through, you know, through intuition and and being being able to take a look at sample beliefs, which I have a collection of over 900 that David had gathered over the years of working with his clients, and to be able to take a look and see what resonates. You know, clients find that very valuable. To be able to say, oh, yeah, yep, that's absolutely me, you know, right there, because sometimes it's difficult to access it, because it's in the subconscious. I I have a video that I've created to help walk people through that discovery process. And since losing David, I've done whatever I can to sort of replicate what he was able to do quite intuitively. He would, he would be with someone for about three, three and a half hours, and he could just laser being right to do what was going on based upon how they were talking about what was going in their life, on in their life now and then, talking about what their childhood was like, Mom, Dad, how the relationship was. He would listen to how they would talk. He called it listening them, not listening to because when you're listening to someone, sometimes you're already thinking about what you want to say next to contribute to the conversation, which is fine, but when you're when you're listening someone. You're giving them that full space. You pull in all your energy, and you give them the full attention so that you can catch them saying pretty much their script. He said, you could, you know, you could hear even their birth script like they would, their belief system would just sort of come out. And the things that they would say, like, well, I know nobody ever really believes me, right? So as an example, and sometimes we might say that sort of in just in talking, it's sort of an assumption there that people just let that go, unless there's someone who's really engaged and says, Hey, wait a minute, let's talk about that a little bit like, what's the evidence that you have that nobody ever believes you and and sometimes people need to be able to take some of these assumptions that they that they just find they live their life by, and actually challenge them and say, you know, where does that come from? And try to get back to, you know, when, when that first occurred, because then thereafter, a lot of times it's just a self fulfilling prophecy, and every and he just keeps reinforcing itself.   Michael Hingson ** 37:48 Well, yeah, and we, we sell ourselves short in so many ways. And one of the things that you talked a little bit about is is childhood and so many people think, well, you're when you're when you grow up, your childhood is left behind. And I gather that you're saying, No, that's not true, because even from the womb, there's memory. How. How do we know that?   Kathi Sohn ** 38:16 Really, I think it's if you don't just sort of deal with whatever was going on back then, then it is going to sort of reach up and bite you at some point. I mean, everybody has something, even the people who say they have the have had the most perfect childhood. Because it's not about when I talk about childhood trauma in the book, and I talk about trauma, it's not about abuse and neglect. I mean, unfortunately that happens to many, but it's about how we actually sort of traumatize ourselves, because we're not yet logical. So before we're seven, we're not we're not even logical, and we're largely, you know, in our emotional brain, and we're the center of our own universe. We're very egocentrical During those years, and so we tend to jump to the conclusion that it's about right, it's about me, something happened, or mom and dad are fighting. It's about me, right? Or anything that goes wrong, it's either about something I did or something I didn't do. That was really big for me, like it's one of the other damned if I do, damned if I don't. So yeah, I would, I would be willing to make a rather bold statement that says everyone has something that they could look at from their early life, and that, because it's having some type of an impact on your adult life.   Michael Hingson ** 39:45 Has anyone ever used hypnosis to help somebody actually go back and and either at least learn about maybe that early childhood or even pre birth kind of thing   Kathi Sohn ** 39:59 I'm. Sure. I mean, so, you know, David created his work, and he called it the body memory process. It's not the only game in town, right there. There are other people who are are doing other things that are similar. I think Hypno, hypnosis, hypnotherapy, can get you there as well. I think that there's also something called rebirthing that was something that was going on, I think, that came out of the of the 80s as well, which was about, very specifically, getting you back to when you were born, right? What was going on during that time? So I think that you know anything that that that works for for you, to get you, you know, back into that time period is good. I think what makes David's work so especially powerful is that he has a very balanced sort of mind, body, spirit approach. And that is not just about, well, here's the bad news. It's about, you know, here's the good news too, because here's a way to be able to let that go and and to be able to move on. You know, I when we talk about, when I talk about this topic of going back to your childhood, I always think of that scene from The Lion King, where the monkey, you know, Rafiki, sort of bops The Lion, the young lion, Simba on the head right with the stick that says, It doesn't matter. It's all in the past. And that's true to on the one hand, because we need not dwell on the past, we need to be able to get the goodness from it, learn from it. That's the point, and then be able to let it go. And I think that's what the body memory process does, is it takes us back to be able to do that, that self examination, and then gives us a way to then be able to move on and not dwell on it, because it's not who we are. It's not it doesn't define us, even though, if we're not aware of it, we inadvertently let it define us. Yeah,   Michael Hingson ** 42:10 and that's the issue. It's like I always say, and many people say, in the National Federation of blind, blindness doesn't define us. It is part of who we are, but it doesn't define us. But when we allow something specific to define us without understanding the importance of it, that's a problem, but that is something that we have control over if we choose to do it.   Kathi Sohn ** 42:32 Yes, yes, absolutely. So how did David   Michael Hingson ** 42:36 come to actually create the whole concept of the body memory process.   Kathi Sohn ** 42:42 Well, you know, again, I think it was his personal quest for wellness that got him, you know, into doing the the investigative work that he did. He actually had other other work that he was doing for a while. He did a home restoration, you know. And he was a builder, a home builder, at one point, but this work just really kept calling him. And it was, I think, the early 80s. It was somewhere around 1984 I think that he started actually working with clients where he had pulled together all of this information and created the the discovery and then the release process for poor beliefs. But he there was someone who actually paid for him to go through a lot of the trainings that were going on in the 80s, like life, spring was one of them, and there's a few others where I think there was this human potential movement. Back during that time, people were starting to turn inward. And then, of course, at the same time all of this research was was coming out, like Dr Chamberlain and Dr PERT. So I think that David was is sort of like in the middle of a perfect storm to be able to create this because he had his own personal motivation. He had access to the all of the state of the art research that was going on around him during that time period, and he was also very intelligent and very intuitive. So he said that when he came back from his near death experience, he he knew that there, there was a reason that he came back. So I think he always had a sense of mission that he wanted to make a contribution to the world. And then it just over time, it just became clearer and clearer what that was. Yeah.   Michael Hingson ** 44:51 So have you had any direct experience with the body memory process? I.   Kathi Sohn ** 44:59 Yes, I absolutely have. I used to tell David that I was his poster child because of, because I had a lot of stuff that I was dealing with. I I had a birth mom, and then I had an adoptive mom, and I had, you know, my own, my own baggage that came from, from both. So I had, you know, many layers to, you know, to work through. But I guess, you know, there's always got to be something. You know, David said that he would work with the greedy, the needy and the greedy. He said the needy were the were people who ended up in some sort of crisis, because this, if you call it, your life script, which was another word for this collection of vows that we create during early life, that your your life script can either keep you in your comfort zone or it will keep you in crisis. There's really, there's, there's really two, but two, those two avenues, when you have this unexplored stuff that's that's going on, right? And then the greedy are the people who would like pretty good and they just want more, and he's so and it's all valid. It's all good, right? The different avenues that lead us to the work. For me, it really was a personal crisis that had been simmering for me through all of my life, starting when I was very, very young. I mentioned earlier that I was kind of shy, but it was really, really difficult for me just to just through school when you know I knew the answers to things. I wanted to be able to to talk in front of the class, but it was so scary for me just to be the center of attention. It was just, I just think of, there's some of the stories are kind of funny in my mind about what happened, even to the point where once I got in front of the class and I was laughing at my own science fiction story that I had written, and then everybody else started laughing. And that was actually a pretty positive experience, but most of them were rather negative, but it didn't really come to a head for me until I was a manager. I worked my up, my way up in at the Defense Department, and I was in in charge of an office. I I needed to be able to speak to my personnel. I had staff meetings, and I had greater and greater responsibilities. I needed to lead conferences and things like that. And I became face to face with my own fears of just being in front of a great as bigger and bigger rooms of people. And I know that, you know, this is a common thing for for for people, common fear with public speaking. But for me, it was, it's just, I can't even explain on the inside how difficult it was. I managed to pull it off a lot of times, and people would compliment me, and they didn't, you know, like you didn't look nervous. But I realized that I had to deal with it, or it was going to make me ill because of internally, the turmoil I was going through. And so I did use the work and ended up discovering, I told you that my parents adopted kids from very difficult beginnings, as it as I discovered, again, that's another story, but a little bit later in life, I had been, you know, basically At six months I had been born, though, from from an attack from my birth mom, so she tried to to do a home abortion when I was six, only six months along, and so that was rather traumatic, you know? I ended up born. I was an orphan, and I didn't have, you know, I wasn't received into the world by a loving mom. And then I think what was piled on top of that was the fact that I was in an incubator, and I was peered at by the medical staff, probably many of whom didn't think I was going to make it. So, you know, when you again, based upon the work that Dr Chamberlain did, and the idea of the connectedness, and that everything is about energy, and that there is communication that's going on, but it's at a sort of at a vibrational level, and that the infant is actually able to pick up on that, it's not, it's not about language, right? It's not about their mental development. It's something else that, you know, it just, it puts it's it puts these foundations within us into into place, until again, we're able to get back into that energy and be able. To deal with it. So for me, it was about that judgment. Whenever I got myself, got in front of a room, you know, I was that little baby in an incubator, and people that were, you know, like, I don't think she's going to make it. And so that was sort of a, if you picture, if you, if you kind of take that and overlay that on, you know, speaking in front of a room, what is not being able to make it or, you know, or dying, you know, it's like, Well, I kind of screw up, right? I forget what I was going to say. Or, but, and again, it's not, it's not, it's not rational. I couldn't say that it was I knew very specifically of what the turmoil was about. It was just about this intense energy that I could not define. But it was there for me. It was like I was right back in that incubator being evaluated and fighting for my life.   Michael Hingson ** 51:01 So what did you do?   Kathi Sohn ** 51:04 Well, I did the body memory process. Well, first I had my my my David and I sat down, and we really explored it, and I was able to put words to it. So for me, it was they watched me to see when I'm going to die and when I was able to do the body memory process, and again, it's all outlined in the book, but you know, the specific process around that I was able to, over time, increasingly, be able to feel comfortable in front of a room. And now I do public speaking, I'm able to be on camera and take David's work, you know, really to the world, and be the face of the work. If he had said that I was going to be doing this back in those years, I would have said, You've got to be kidding me. There's no way that I could, that I could do that through most of the years. When I had David, I was so thankful that he was the one who stood in front of the room right he was the one in front of the camera, and I was very happy to support him from behind the scenes. But I think that when I made the decision to carry on his work, and I think that's when I did the final steps of the process of being able to release all of that and say, Okay, again, that's in the past. Right to to be able to have to let that go, realize it for what it was. But it's not about who I am now. But   Michael Hingson ** 52:35 the issue is that you recognize it, you you learn from it, which is why it's important that you acknowledge it, yes. And you know, in live like a guide dog. We talk, as you know, about self analysis, introspection and so on. And I wish more people would do it. And I wish people would do it more often. I'm a fan of saying that people should do it every day. You should look at what at the end of the day. Look at what happened today, what worked, what didn't work, and even the stuff that worked, could I do it better, or the stuff that maybe didn't work? It's not a failure, it's a learning experience, and you should use it and treat it as that, which is why I also tell people never use the term. I'm my own worst critic. I've learned that I'm my own best teacher, which is a whole lot more positive anyway.   Kathi Sohn ** 53:25 Yes, absolutely. The other thing, Michael and Anna, and this is from, I think, in an interview that you were in when they were talking about what you were going through on 911 and you know you as the you were thinking to saying to God, gee, we got through one tower, and now there's another one coming down and and what are we facing? And that you you your own guidance you heard about. Just don't try to just what you can control. Can worry about what you can Right, right? And I think that's what this work is about, is that if we go through life and we're not we don't know that all of this is operating below the surface. It's so easy to blame events and people and circumstances and conditions for everything, but if we're willing to take personal responsibility, and go back to those early years, then we are doing something about what we can do, and then when we go forward in our adult life, we can handle those crises, and we can be much more in control of ourselves. And that's where we're we're truly in a place of power, because we can't control all those events and conditions, but we can be, you know, I just think again, that's why you're so inspirational. Like, okay, you know, you couldn't do anything about what was going on around you in in New York, but you were able to be. Com and trust your dog and to trust God, and that's the way we want to be in life.   Michael Hingson ** 55:06 Well, and that went both ways. The dog trusted me as well, and it and it really is a two way trust situation. You know, I read articles even as late as 30 years after I was born, about people who became blind from the same thing that I did, retroenter fibroplasia, now called retinopathy or prematurity, and I'll never understand why they changed the name doesn't change anything. But anyway, people sued their doctors, even 30 years later, and won lawsuits because medical science had started to learn. At least a couple of doctors had discovered. One specifically discovered that giving a child in an incubator, a premature baby, a pure oxygen environment, 24 hours a day, could be a problem for retinal development, and even if you gave them a little bit of regular error, the incidence of blindness went to zero, but it wasn't accepted by medical science, and so people sued, and they won, and I and I asked my dad one day, what do you think? Should we go back and sue the doctors? And he said, and what would it accomplish? Yeah, and he was absolutely right. And I wasn't asking him, because I was ready to go do it. I was just curious to see what he thought about it. And he thought, really, the same thing that I did, what would it accomplish? Even if we won, it doesn't do anything, and it ruins lives, because the doctors were doing the best with what they had. You couldn't prove negligence, yeah,   Kathi Sohn ** 56:39 absolutely it's they were doing the best with the information they had, and that's the way we should be with ourselves too, right? This isn't about going back and then get feeling guilty or blaming your parents or, you know, blaming yourself. We did the best that we in our own lives, at every stage of our lives. You know, we really are doing the best that we can with the information and the resources that we have   Michael Hingson ** 57:04 exactly, and that's what we should do. Yes. So what are some ways that people can benefit from the body memory process?   Kathi Sohn ** 57:14 Well, you know, again, I get, I had mentioned that 360 degree, look at your life there, there's, there's so many ways that you you can can benefit, because when you have this energy that you haven't discovered these, these, these beliefs, there, there is, there are words that You can put to it, and that actually plays out in your life, sometimes in very, very limiting ways. And you know, if you're looking at, say, finances, if you were raised with, you know the root of money, the root of evil is, you know money is the root of evil. You know that in you have that operating, then you're you're going to have a limit, a limit, you know, a limited way that you're interacting with money. I like to talk about some of the rather innocuous ways that, you know, relatives talk to us when we're little, and, you know, they end up impacting us as adults and limiting us, for example, if, if I have an uncle who says, Well, you know this, the Smiths are hard workers. We work hard for every penny. We don't make a lot, but we work really hard for every penny we make. It's like, okay, well, gee thanks. Now, you know, I'm going to grow up, and that's in there, in my subconscious. And, you know, I, I'm gonna, I believe that I have to work hard. And not only do I have to work hard, but I'm, you know, I may, I can't really earn money easily, right? So maybe investments are off the table for me, investments that might yield, you know, a lot of money. I mean, there's, there's, there's so many ways that this plays out in our life, and we don't even know that it's it's impacting us in what we do, and then what we're not doing, you know, if we're not taking risks, that could actually be good for us because of this. So people would benefit from from just taking a look, because you don't know, you know where it could could help you, but I can say that it can help you across health, across finances, relationships. That's huge about you know, what you observed in your parents and how they talk to each other, and then how how you are in relationship as an adult. So in so many different really, those important areas of our lives, this type of work can really benefit. There   Michael Hingson ** 59:57 are so many things that. Happen to us, or that we become involved in in some way or another, that are really things that we chose to have happen, maybe whether we realize it or not, and it's really all about choice, and likewise, we can choose to be successful. It may not happen exactly the way we think, but it's still a matter of choice, and that is something that is so important, I think, for people to learn about and to understand that you can make choices, and it's it's all about learning. So when you make a choice, if it doesn't work out, or it doesn't work out the way you thought, and it's not a problem, or it is a problem, then you make another choice, but if we don't explore and we don't learn, we won't go anywhere, right, right? Well, this has been a lot of fun, and I hope people will go out and buy the book again. You made it up. Now stop believing it. I love the title and and I hope that people will get it. We put a picture of it in the show notes, so definitely go check it out. And I want to thank you for being here and spending the last hour plus with us. I I've enjoyed it. I've learned a lot, and I always like to learn, so that's why doing this podcast is so much fun. So thank you for that. And I want to thank you all for listening wherever you are or watching if you're on YouTube. Cathy was a little bit worried about her room isn't as neat as she maybe wanted it, so she wasn't sure whether it was going to be great to video. And I pointed out, I don't have a background or anything. Don't worry about it. The only thing I do is close my door so my cat won't come in and bother us.   1:01:41 Oh, yeah, me too, yeah. Well, stitch   Michael Hingson ** 1:01:44 is probably out there waiting, because it's getting close to one of them many times during the day that she wants to eat, and I have to pet her while she eats. So we do have our obligations in life. Yes, we do, but it's fun, but I want to thank you for being here. But thank you all, and please, wherever you're listening or watching, give us a five star review. We value it. I'd love to hear your thoughts about today and our episode. So if you would email me, I'd appreciate it. Michael H, I m, I C, H, A, E, L, H i at accessibe, A, C, C, E, S, S, I, B, e.com, or go to our podcast page. Michael hingson.com/podcast, Michael hingson is m, I, C, H, A, E, L, H, I N, G, S o, n.com/podcast, definitely love to get your thoughts Kathy. How do people get a hold of you if they want to learn more? Or are you are you doing coaching or working with people today?   Kathi Sohn ** 1:02:37 Yes. So if you go to Kathi sohn.com, that's k, A, T, H, I, s, O, H n.com, there's a lot of information on there. You can learn more about body memory. You can get a free chapter of the book. I have a couple other free gifts on there. You can and you can learn about my coaching programs. I have private coaching and for individuals, and I love to work with parents as well.   Michael Hingson ** 1:03:06 Well, there you go. There you go. So Kathisohn.com and I hope people will do that again. We really appreciate a five star review. And Kathy for you, and all of you out there, if you know anyone else who ought to be a guest on unstoppable mindset, because you feel they have a story they should tell introduce us. And if they don't think they can come on and tell the story, I'll talk with them. And oftentimes I can show people why it's important that they come on and tell their story. A lot of times, people say, I don't really have anything that makes me unique or different. Well, yeah, you do the fact that you're you, but anyway, if you know anyone who ought to be a guest, we'd love to hear from you and Kathy, if you know anyone same for you. But again, I really appreciate you being here and being a part of unstoppable mindset today. So thank you very much for coming.   1:03:56 Yes, thank you for having me here.   Michael Hingson ** 1:04:02 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Mit Christoph Jentzsch (tokenize.it) Staffel #12 Folge #6 | #Marketing_021 Der Podcast über Marketing, Vertrieb, Entrepreneurship und Startups *** https://www.tokenize.it/ https://www.linkedin.com/in/cjentzsch/ *** In der aktuellen Podcastfolge spricht Seriengründer und Investor Christoph Jentzsch, einer der zentralen Köpfe hinter Ethereum, dem Betriebssystem für dezentrale Apps und Smart Contracts sowie Gründer von Tokenize.it, über seinen Weg vom theoretischen Physiker zum Web3- und Blockchain-Unternehmer. Er erklärt die Faszination für dezentrale Systeme, seine Rolle beim damaligen Ethereum-Launch und seine Motivation und Vision hinter Tokenize – einer Plattform zur digitalen Tokenisierung von GmbH-Anteilen insbesondere zur Finanzierung von Startups. Besonders spannend: Wie Tokenize.it digitales Fundraising radikal vereinfacht, ohne länger auf klassische Notarprozesse angewiesen zu sein. Auch das Thema Marketing und Vertrieb, seine zentralen Learnings im Aufbau von Vertrauen und der gezielte Einsatz von KI im Unternehmen werden von Christoph thematisiert. Michael Högemann, Seriengründer (Passado, DaWanda und Magaloop) und KI-Experte war ebenfalls wieder mit dabei. *** 02:53 – Einstieg in Krypto durch Bitcoin-Mining 04:50 – Faszination für dezentrale Systeme 09:00 – Die Anfänge von Ethereum 10:53 – Die Ethereum-Community 13:53 – Motivation: Freiheit & Selbstsouveränität 17:23 – Idee & Gründung von Tokenize 23:39 – So funktioniert Tokenize praktisch 27:30 – Token-Preise & Cap Table 31:30 – Kontinuierliches Fundraising 37:13 – Geschäftsmodell von Tokenize 38:38 – Marketing-Strategie & Learnings 43:27 – LinkedIn als stärkster Kanal 45:15 – Webinare mit echtem Mehrwert 50:02 – KI im Alltag & Teamarbeit 54:08 – Roadmap & Prospekt-Automatisierung 57:06 – KI-Klone & Zukunftsideen 59:07 – Gründertipps & MVP-Testing mit KI 61:03 – Bitcoin-Ausblick & Abschluss *** Die Zeitangaben können leicht abweichen.

In dieser Folge meines Podcasts widme ich mich der Frage: "Das Ende der Fußballreporter?" – und spreche darüber mit jemandem, der sich mit der Zukunft des Hörens bestens auskennt: Michael Höweler, CEO von goaudio. Gemeinsam werfen wir einen Blick auf den Einsatz von Künstlicher Intelligenz im Sportjournalismus, insbesondere bei der Live-Kommentierung von Fußballspielen. Wie verändern automatisierte Systeme die Art, wie wir Spiele erleben? Können KI-Stimmen jemals die emotionale Tiefe und das Gespür menschlicher Kommentatoren ersetzen? Und was bedeutet das für die Zukunft einer ganzen Berufsgruppe? Michael Höweler gibt spannende Einblicke in aktuelle Entwicklungen der Audiotechnologie, erklärt, wo KI bereits heute eingesetzt wird – und wo ihre Grenzen liegen. Wir sprechen über Chancen, Risiken und darüber, warum es nicht nur eine technische, sondern auch eine kulturelle Frage ist, ob wir bald ganz auf menschliche Stimmen verzichten wollen. Eine Folge über Innovation, Tradition – und die Frage, wie viel Mensch der Fußball braucht. Finden könnt ihr mich unter https://www.facebook.com/profile.php?id=100002781476299&ref=ts&fref=ts https://x.com/ralfbosse https://www.instagram.com/ralfbosse.de/ https://www.linkedin.com/in/ralf-bosse-61a262110/ https://www.youtube.com/channel/UCoga1RxJWg4xjUKx8rr8mow https://www.ralfbosse.de

In dieser Folge meines Podcasts widme ich mich der Frage: "Das Ende der Fußballreporter?" und spreche darüber mit jemandem, der sich mit der Zukunft des Hörens bestens auskennt: Michael Höweler, CEO von goaudio. Gemeinsam werfen wir einen Blick auf den Einsatz von Künstlicher Intelligenz im Sportjournalismus, insbesondere bei der Live-Kommentierung von Fußballspielen. Wie verändern automatisierte Systeme die Art, wie wir Spiele erleben? Können KI-Stimmen jemals die emotionale Tiefe und das Gespür menschlicher Kommentatoren ersetzen? Und was bedeutet das für die Zukunft einer ganzen Berufsgruppe? Michael Höweler gibt spannende Einblicke in aktuelle Entwicklungen der Audiotechnologie, erklärt, wo KI bereits heute eingesetzt ...Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen? Dann schaue auf www.kostenlos-hosten.de und informiere dich. Dort erhältst du alle Informationen zu unseren kostenlosen Podcast-Hosting-Angeboten. kostenlos-hosten.de ist ein Produkt der Podcastbude.Gern unterstützen wir dich bei deiner Podcast-Produktion.

“Anime”? What is that? Well, listen to our guest this time, Maison Collawn who will explain. Maison was diagnosed as “developmentally delayed” when he was under three years old. By the age of seven his diagnosis was changed to label him as someone with autism, more specifically at the time, he was diagnosed as having Asperger Syndrome. Yes, Maison grew up understanding that he was different. He did not always handle difference well, especially while growing up. Over time he came to realize that difference did not mean he was less than others. As you will discover, Maison is quite bright and has learned to live in the world just like most all of us. He has a job as an Assistant Produce Manager at a Kroger store.   Maison made television quite a hobby and vehicle for his entertainment. He and I talk quite a bit about media entertainment and have a fascinating conversation about the future of television and even motion pictures. Given his observations, it is difficult to disagree where he thinks media entertainment is headed.   In addition to work, participating in his community and enjoying television he also hosts a podcast. I met Maison through the Podapalooza event program we have discussed in earlier episodes. I had the opportunity to participate as a guest on his podcast, MC Anime Podcast. He agreed to reciprocate and here we are. I hope you enjoy Maison and his life philosophy.       About the Guest:   Maison Collawn is the creator and host of the MC Anime Podcast, where he channels his passion for communication into exploring diverse topics and fostering meaningful discussions with listeners. Living with autism has profoundly influenced his worldview and his approach to engaging with others, allowing him to connect on a deeper level with audiences. His journey into media and communications was shaped by his academic background, including an Associate's degree in Social Science from Reynolds Community College and a certificate in Journalism. These achievements reflect his commitment to understanding people and society, as well as his dedication to improving his skills in storytelling and media. A natural communicator, Maison thrives in spaces that encourage conversation and idea exchange. His podcast, which blends insightful commentary with personal stories, is a platform where he engages with a variety of topics, ranging from anime and pop culture to broader discussions about social issues and human behavior. Through the MC Anime Podcast, he has developed strong interviewing and research skills, creating a space for guests to share their perspectives and for listeners to engage in thought-provoking dialogues. Beyond podcasting, Maison is committed to staying active in his community and constantly exploring new avenues for growth. Whether through his academic work, community outreach, or journalistic pursuits, he is always seeking to connect with others and expand his understanding of the world. His desire to try new things, learn from others, and share knowledge fuels his ongoing exploration of mass communications, especially in the realms of media and journalism. He believes in the power of thoughtful, meaningful conversation to create positive change. In everything he does, he is driven by a passion for people—listening to their stories, understanding their experiences, and using his voice to make a positive impact. Through the MC Anime Podcast and other endeavors, he aims to bridge gaps in understanding and bring diverse voices together, creating a space where all perspectives are valued and heard. Whether speaking about his own experiences or exploring the stories of others, his mission is clear: to engage, inspire, and foster a sense of community.   Ways to connect Maison:   http://www.facebook.com/BlogMCAnime and my collection of links is https://linktr.ee/MCAnime   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes: Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hi everyone. Welcome to another edition of unstoppable mindset. I am your host, Michael Hingson, and today we have a guest who I'm really excited to talk to and talk about. We could talk about him, but I'd love to talk with him. So Maison, I want to welcome you to unstoppable mindset. Why don't you introduce yourself and tell us a little bit about you?   Maison Collawn ** 01:47 Hey guys. So my name is Maison. Maison Collawn for that matter, and I am a fellow podcast myself. I want MCMA podcast. Want to launch voice of the voiceless. I am a typical person who likes entertainment, Asian culture with a twist and overall, speaking in general, as a medium to present me to myself, I did   Michael Hingson ** 02:15 so tell me about this Asian culture with a twist that sounds intriguing.   Maison Collawn ** 02:20 So Asian cultural twist typically includes two aspects of what the coverage of the podcast is. One is Japanese esthetics and Asian studies. So I take on different like historical perspectives, like, for example, when I did Western storytelling and Eastern storytelling, where I was, I dissected each of the main stories that was in those civilizations, like Journey to the West, with Asia and the Odyssey with Western civilization, and then we compare them both, and did a case by Case Study side by   Michael Hingson ** 03:01 side. So what got you interested in that? Ah,   Maison Collawn ** 03:04 I think it was the well, in the anime that, because I didn't realize I watched anime when I was younger, like Pokemon and Yu Gi Oh, and then when I re watched those shows, because I would, you know when to relive nostalgic days, I found that this is actually anime. So it's anime from Japan with Japanese culture. So by diving into Japanese culture animated TV shows, I was able to have a broader aspect of Oh. So if this is Japan. And then they also touch on Asia. That's for some aspects of Asia too, and just also history is something I like. So knowing about it and talking about it is pretty easy.   Michael Hingson ** 03:54 So dealing with animating and Japan and the culture and so on. Did you watch all the Godzilla movies from Japan over the years? I've   Maison Collawn ** 04:05 seen a couple of them. I hadn't seen all of them. Um, there's a lot in the franchise, like Gotha and the God of all monsters, but the law is very interesting, because you got mecha Godzilla in there, you have King Kong and somehow in there, but Godzilla is facing all these different beasts. But I would like Godzilla as a film to study. They use a lot of claymation in the formation of movie sets in the early days, right?   Michael Hingson ** 04:40 I remember the original Godzilla movie. I think it was 1955 maybe it was earlier than that, but, yeah, I think was around 1955 but it definitely became part of the culture over the years. And then, then, of course, it got picked up over here. The original King Kong versus Godzilla. Was a US movie, not a Japanese movie, but everybody put their own spin and brought their own things to it. It's, it's kind of fascinating. Yeah,   Maison Collawn ** 05:09 well, his own genre, Sky juice. Yes, giant creatures. Tell   Michael Hingson ** 05:14 me something about you growing up that of the early Mason if you would tell us a little bit about kind of your your young background and all that, so people get to know you better. So   Maison Collawn ** 05:25 my younger background is I sought out negative attention, how I struggle. I was misunderstood. And instead of positive reinforcements, I sought out the negative attention. So what I did with the negative attention was I anticipate. People and be the antagonizer. I got to the point where they care what people thought. I just accepted that I am who I am, and I'll live who I would to be. And if you don't like me or well,   Michael Hingson ** 05:59 well you are, you are different in some ways than a lot of people tell us about that. Because obviously you, you, you do have differences. And you know what people would say, you have disabilities, although I would, I would argue that disability does not mean lack of ability. So just so you know where I'm coming from, but tell us about the about you all that.   Maison Collawn ** 06:23 So I was diagnosed with Asperger's Syndrome disorder. So before that became autism as a whole, because they changed ASD to autism syndrome disorder instead, because I just did one umbrella was I was high functioning. So in that community, high functioning was seen as you're more your average, but you're socially awkward. You could do some things and but you still have some small discrepancies that people can make pick up on, but these people picking up on it might not see it necessarily. In a normal, more severe case of autism, I was a less severe case, so that's how that was. I was able to function more academics. Was high typically only had one area. I struggled stuff like that. But political correctness now is they don't use the term high functioning because it just it creates this different learning curve that's applied to other people, because people in autism and the spectrum learn on different ways, and just one person who's high functioning or a mild case or a severe case, all of them interact and have the disability in a different way.   Michael Hingson ** 08:01 And so you have other disabilities or, or I   Maison Collawn ** 08:06 have also odd, I'm sorry, oppositional, oppositional defiance disorder. So I would oppose authority, and I will be combative, or potentially like to get an argument, and I'm more prone to it than, say, a normal, neurotypical person. How do you deal with that? Lots of trial and error. If one thing doesn't work and the same thing keeps happening, I would talk it out and eventually figure out a solution. I know with my younger days when I was working odd would trigger, and I would create situations where the management, staff, food line that I worked at would also, lot of times, intervene. We'll have meetings, discuss what I did, what I did wrong, and talk about it. And at times it was like maybe I said something I shouldn't, or there's an outburst, or I'm just not speaking professional, so we had to take the time to address the issue and keep talking about it because of that. So it's still an ongoing thing, but it's got a lot better in some aspects, and not as openly defined. It's more like I misunderstand directions, or I might take the wrong context and react differently.   Michael Hingson ** 09:52 Well, I think there are a lot of people that do that, actually, but, but you know, I hear what you're I hear. What you're saying, and it's part of you know who you are, and there's nothing wrong with that. That's fine. I have had lots of discussions with people about the whole concept of disabilities, and one of the things that I have said, especially over the last year, is that disability is not a lack of ability, but rather, disability is a characteristic that everyone has. It manifests itself differently for different people. For most people on the planet, the disability that they have is that they're light dependent, and you don't do well without light and that doesn't mean that you can't but we are brought up primarily as light dependent people we are brought up with, you got to have light. And now, with the fact that light is so available on demand because of Thomas Edison, the disability gets covered up a lot, but it doesn't mean that it isn't there. And so the reality is that that it is a characteristic that everyone has, and it manifests itself differently for different people, but it doesn't make anyone less than anyone else, or it should or it shouldn't anyway.   Maison Collawn ** 11:06 Well, my manifestation of disability is through social skills, non verbal communication, executive function, such a decision making like if I were to this is a common example that could be applied to me stopped by a police officer, I'm more likely to be hauled up for questioning because they don't understand how to deal with me. I'm not trying to be a guilty party that they can suspect me as a guilt, let's say I wore my eyes not paying attention, or stuttering, or whatever is happening. They could determine that to be, oh, he's suspicious. He's a suspect. He is hiding something, right? So with that being said, that could be is a realized situation where there's not enough awareness, if they don't know, they're going to treat me like I have, like I have a criminal tendency,   Michael Hingson ** 12:11 right? And they make assumptions and and operate accordingly, without really having enough information or knowledge about how to get the information that they need to have. And that's something that we we see a lot. You know, when I was born, and I was born two months premature, and when it was discovered I was blind, the doctor said, send them to a home, because no blind child can ever grow up to amount to anything. And that is still all too often, the way blind children and blind people in general are treated today, you're blind, you can't possibly be as competent overall as a person with eyesight, and that's just simply not true, but that is the way we bring people up. Well,   Maison Collawn ** 12:59 there's a different way of learning, different way to to go with it, but also navigation on without sight, to get access to information that sighted people have   Michael Hingson ** 13:12 well, and the reason that they have the information is because they're a whole lot more sighted people than than blind people. And so we make the world site oriented, and it is very difficult to get society to change and recognize that we really need to be able to accommodate both categories sighted and non sighted, or any number of other different kinds of differences, and accommodate   Maison Collawn ** 13:41 them, non neotypical and neotypical. That's the aspect as well.   Michael Hingson ** 13:46 Sure, it's an issue to deal with. So when were you originally diagnosed as well? Let's just use the general term, a person with autism. So   Maison Collawn ** 14:00 I had two diagnosis, one for severe developmental delay, and then the other one was autism itself. So from 18 months to five years, they were saying I was delayed, and that's how a developmental delay was my diagnosis. Then they found out that was autistic at age seven. Let's change their understanding of what the diagnosis I actually had. To specific instances of they were overlaid. They were overlay similar because most psychological conditions were very similar, and typically, through as you get older, you accept more symptoms of the one you actually have, instead of the early on transgression. Yeah,   Michael Hingson ** 14:52 you know the the the issue is we're still learning to understand things like autism, although. Um, we're learning a lot. I've had people on this podcast who said they they had autism and it wasn't even diagnosed until they were adults, because they just didn't learn enough about it soon enough.   Maison Collawn ** 15:16 Because lot of people can have different diagnosis all at the same time. So there is no one size fit all test to think everything out   Michael Hingson ** 15:30 right. And again, it's it's a learning process, like with anything that makes anyone different. But the reality is, we're all different in so many ways. Yes, and it does need to go away, but it is   Maison Collawn ** 15:45 to constantly think about them and maybe analyze it differently. Yeah,   Michael Hingson ** 15:54 we're still learning to do that, and we're still working to get people to teach that to most individuals, but we'll get there. Just takes a while. Yeah, well, so you mentioned earlier that you you seek out entertainment. What medium Did you really decide was going to be the entertainment medium of choice for you, and why?   Maison Collawn ** 16:24 Well, my medium of choice was actually TV for the longest time, and it still is, and it's still a major factor in it. Um, when I was a child, the only thing I had for entertainment was TV. So my only way to spend some extra time. If I wasn't doing physical activities and other stuff with the TV, I would watch all my shows, watch movies, watch DVDs, watch stuff in the Campo, go to the flea market, watch the TV and the trailer on Saturday night morning, watch different cartoons, that type of stuff. As I grew up, the more TV I watched, it just became mainstream. I got older, it kind of went to streaming, but it's still TV related. So you can say that I changed streaming from TV, but in reality, it still shows that I'm watching so it's still TV shows most likely, and   Michael Hingson ** 17:28 that that satisfied something in your psyche, I gather,   Maison Collawn ** 17:34 yeah, it the it was the As how storytelling can be interesting. It can be compelling, those different plots, those different tropes, those archetypes out there that can tell what is going on in the general sense, and they can apply that to the show. And you can see different patterns falling a line in the show itself. Well.   Michael Hingson ** 17:58 So for you, you've obviously watched a lot of TV. How do you think that TV has changed as a medium over the years, and has it become better or worse? Or is that really a judgment anyone can make?   Maison Collawn ** 18:15 Well, TV has changed dramatically in the sense that not everyone is available to watch live content on the broadcasting as much they rather there's been a change in focus to streaming so they can watch this TV show, no no ads. They can watch it anytime they want. Basically Video on Demand become the change that TV has tried to do, but it's different. That's why cable services just to compete. They have video on demand you can watch the next day on shows. That's why some TV networks like revising stuff like that, is able to compete with streaming because they have a service that's, you know, video on demand. However, streaming will probably be the major market coming forward, because people are realizing that access to all these channels is probably not worth the money you pay. So these people, companies and satellite companies are behind the times, and they're trying to scramble to keep the buyers that they have.   Michael Hingson ** 19:35 Well, in reality, it's it's definitely changing, and you're right, streaming has become so ubiquitous already, and I think people are going to have to accept that going forward, and it's going to be interesting to see how all that works out, because you've got still different streaming companies. You. That provide different content, and I wonder how that's going to be addressed over time, because people ultimately really want to stream whatever they want to stream, and different groups have different things that are popular to them. I wonder how they're going to deal with all that. Do you think that companies are going to merge? Do you think that it's going to be that some companies are just going to license other content. What do you think is going to happen?   Maison Collawn ** 20:25 Well, I think the major focus right now is for these companies to survive. Is acquisitions. Yeah, you see what happened with Disney and Hulu? Disney now I do those majority hold up Hulu Paramount is potentially going to sell in the near future. They're going to potentially, you know, look at Warner Bros. What? How many times do they get bought out? How many times they go to fox, fox, you know, you know, having different acquisitions is what these companies do. The liquidate assets. And, you know, with the anime streaming, we had fun information in country roll. Sony already bought fundation. They just load country roll information together and made country roll the sole service. So that's kind of what they're doing. What do you eat with big companies. They were doing acquisitions to meet the demand to stay, I guess, survive. What   Michael Hingson ** 21:31 do you think is going to happen to the motion picture industry, which is, of course, a different animal, but that that's an interesting one, world that's all going to fit into it, because, again, people want to start streaming movies and so on. So where do you think motion pictures are going to   Maison Collawn ** 21:49 go? Well, that's all. What a decline in motion pictures is lately, if they don't, if they keep releasing movies, that is not necessarily an original idea. There's not going to be as much as a need to go to the theaters, if you can just buy it online, straight out. I mean, if it's available on like HBO Max, and these movies are like, Well, we are offering this movie on our platform, but also being theaters too, these platforms are moving to almost live rentals that you can do so they're going into what voodoo used to be, which is a video catalog that You could buy a bunch of movies and TV shows that that might be where these movie companies are going to go. They're going to probably say, Well, if I don't get an exclusive deal with this streaming service, then I want my content to be paid to watch instead. So the licensing agreement probably be different the   Michael Hingson ** 23:08 I guess. The question is, over time, how much value will there be to having the theater experience, which is definitely going to have better sound, bigger screens and so on than you can possibly do with your television. Will that make a difference overall?   Maison Collawn ** 23:24 Well, the theater probably nostalgic, so there'll be some around, but there won't be as big business as it once was. The transition from streaming is putting the theaters to potentially go to another audience. So these they're going to go to independent movies now they're going to try to have a large audience to view it, that type of stuff. So it's going to be more nostalgic. It's going to be like what theaters are doing now. They're doing multi talent programs. They're not just doing plays, they're not just doing movies, they're doing concerts, they're doing talk shows, they're doing conferences to meet up their venue, because their venue is accessible to many different events. So these movie theaters might have to slightly tweak the mainstream movies maybe have the cater to other events for additional revenue. Do   Michael Hingson ** 24:26 you? Do you? Do you foresee the time that theater will just completely disappear? Or do you think that won't happen?   Maison Collawn ** 24:33 I don't think it'll just completely disappear. I think people want it for nostalgic. They would want it to have a more profound experience than just watching on the tablet. Yeah, now it's easier to watch on a smaller device, but who will want to spend a bunch of money on surround sound like. Stereo system just to be able to listen to it, kind of like most people don't have a home movie budget, like, you know, they don't have a room just dedicated to lounging around and having all this fancy sound equipment,   Michael Hingson ** 25:15 right? Yeah, I'm I tend to think that theater is going to be with us for a while, and that's going to change. It will change, and we'll it'll be interesting to see how it goes. But going back to to you a little bit. How have has autism progressed for you? How have you changed? And how is as you grow older, you know? How has that affected you, and autism   Maison Collawn ** 25:43 has affected me greatly. If I didn't have a kid in my mother and she didn't completely take the time to understand what I needed for education, I wouldn't be here now, now saying that I have transgressed to working with autism, so I have a job and doing it to keep working with autism, and then basically living with autism as a young adult, I've never accepted this part of who I am. It's not going to go away. It's definitely lacks impact now because of my executive function. You know, lessons that I've had over the years, the awareness, the self attention to dialog, knowing how people react to me because I'm not like them. So that type of interaction has now been shifted a little bit, because now I feel like I'm someone normal and just do my own thing. It's not really as a major aspect of my life compared to early childhood, and say, teen years.   Michael Hingson ** 27:03 So it is. It's a progression, but it is something ultimately that you accept as a part of you, which is, I think, probably the biggest issue for any of us with anything regarding us, is acknowledging you are what you are, and learning how best to utilize the gifts that you have, right?   27:25 Yeah, yeah.   Michael Hingson ** 27:28 Which makes, which makes a lot of sense.   Maison Collawn ** 27:32 Yeah, I feel that people are not necessarily underestimated any right? And degree is really how make you as a person, benefit from what you have, right? So if you have limited in this area, well, just do everything you can to get better, and if it's not copacetic, at least make it somewhat easier. Yeah, then being totally difficult, but   Michael Hingson ** 28:02 that's a choice that you get to make, which is what's important, yes, and it's all about making a choice, and it's all about knowing that you have a choice that you get to make,   Maison Collawn ** 28:17 but your agency is really up to you to to a certain point, right?   Michael Hingson ** 28:23 Which is, which is something that makes a lot of sense. And we, we all need to do that.   Maison Collawn ** 28:31 Yes, if you don't, we might be left behind to catch up later in life, right? And if you never catch up, you might just be be lost among the ways   Michael Hingson ** 28:45 well, or you might not catch up in some ways, but you might catch up and surpass in other ways, which is, which is part of what it's all about. As, as I have said many times, we all have gifts, and what we need to do is to learn to use the gifts that we have, because we're going to have gifts other people don't have, and that's okay. Which is, which is, you know, pretty important to be able to deal with.   Maison Collawn ** 29:12 Well, you need to know how to use a gift in a specific way to convey a message, convey that message, and be able to really strengthen what you have or had just figure out something that will work for you. Mm, hmm. Doesn't have to be the drastic change in life that you're looking for. It could be something unexpected, and you just find it by accident, right? No,   Michael Hingson ** 29:40 no question about it, and it's really important just to progress where you can so What job do you have? Now? You said you have a job. What do you   Maison Collawn ** 29:53 do? So I'm in produce. I have worked up from a lead position for clues. Month to a assistant produce, assistant leader at Kroger. Oh, I am part of the management at night time, so my responsibility is to work from 130 to 10 o'clock at night and make sure the department gets closed correctly for the next day, for the morning people to be able to do the next stage of operations every day that we're supposed to do.   Michael Hingson ** 30:30 This is at a particular store, or is it more general than that?   Maison Collawn ** 30:34 I'm at a particular store part of a bigger it's called the program company, so it's part of a chain of stores right across the nation, right I'm at a particular store, 505, 10, which is mine. I'm actually able to, you know, I have people under me for the night time. And as a assistant leader, is my responsibility to make sure everything gets done, Delegate if need be, and also now that doing me to do as well and anything that might come up, like price reductions or questions that they can't answer, I need to be able to answer, and occasionally getting a manager involved if I can't help them, since I'm technically the representative management in that department at that time. Okay,   Michael Hingson ** 31:31 so at least you are. You're progressing, you you had a job, you've been promoted. What's next?   Maison Collawn ** 31:41 Well, typically will be next is as an opening at one point, if I wanted to be a produce man, I don't find the assistant manager, I can probably do produce manager, but I'll probably want a smaller store. For me, Kroger's too big to be a produce manager because of the size compared to through line that I had. Through line was a lot smaller stores. It was more manageable. So if I was to be a manager, I probably want to choose a smaller store, but use my training that I have to be able to do that. Do   Michael Hingson ** 32:30 you find that when you're working at a larger store and for a larger company like Kroger, that also there's a lot more rigidity. Things are more rigid, and so there is not a lot of flexibility to maybe be creative or do things in a little bit different way than maybe the company would normally do it. Or is that even an issue that should come out in the corporate world?   Maison Collawn ** 32:57 So typically in retail, corporate is going to have the TOS, the standard practice that is applicable to everything you should do. They have everything mapped out time. So this comes back to business logistics. So their business science has already dictated how much time something should take and how much hours is allocated to do it. So anywhere you go there's not going to be, oh, more creatives. The only creative you could be is probably at a smaller local store level. So a local store probably more creative because they don't they're not dictated by the business science how to run your business efficient, right? With compared to food line, there is more flexibility on some things, because you are a smaller store, and sometimes you just don't have the space you might have to, you know, if pumpkins are on sale, you might have to keep them up longer to sell them down to the price, you know, it may extend the time. Then at Kroger, you might not be able to do that. They tell you to take it down. You have to take it down. And you just have to take the loss of profit, yeah. And seasonal change is pretty rigid over there, as soon as the season ends forever, Thanksgiving, Halloween, they'll change the next one, like almost two or three days before the actual holiday is,   Michael Hingson ** 34:28 well, the the other side of that, though, is seasonal kinds of things, you know that? I mean, you know seasonal, so you expect that when it ends, it ends. So a lot of things like that do happen, especially with seasonal kinds of products, so different kinds of vegetables, different kinds of fruits and so on, are only good at certain times a year, or other kinds of products that are only related by our society to Thanksgiving as opposed to Christmas. As opposed to Halloween. Yes. Well, so in addition to working at Kroger, which which definitely keeps you busy and helps pay the bills and keeps the lights on, we want you to be we want you light dependent people to have the lights on. It's okay. Tell me about your your podcast world. So along the way, you decided to get into podcasting, and I should tell people that you and I met through patapalooza. I've talked about patapalooza a lot on some of our podcast episodes, and we got to meet Mason at the latest patapalooza, which was a lot of fun. And so, as he mentioned, I have now, I've been on his podcast, and we talked a lot about assistive technology and so on. And now we get to to have Mason on ours, and get a lot of insights, which is a lot of fun. But tell me about you in podcasting. Why did you get involved in it? What do you think it brings to you in your life, and what do you bring to the rest of the world?   Maison Collawn ** 36:04 Well, podcasting is definitely unique, because, through my passion for TV, I was introduced to yearbook in eighth grade. Alright, so eighth grade, I want to do yearbook. Cool. I go to high school, and the intro to medications is yearbook, newspaper, TV production. Well, instead of choosing yearbook because there's too much graphic design spread and all that stuff, I went with TV production. So I took four years of TV production, and in doing that, I learned how to do studio set design, all that stuff. And I went to continue that after high school, but I didn't know how to format it correctly. So instead of podcasts, because the podcast is not first, my blog MC ani blog MC anime was first. I want to write about Anime Reviews. I want to write about my favorite shows. I went to Facebook to do it, and then I was like, Wait a second, my Facebook audience that I have is not they don't know this content. So I made a Facebook page blog and see anime. So that's kind of how my original Facebook got started was through different mediums to blog, and then that became podcaster after that, because I didn't want to do the blog anymore, but I still want to do something on brand, which, as I was doing before, podcasting has given me the insight to be able to talk. I've been behind the camera so much as it doesn't bother me. I have a personality that I want to share. I have a story that's compelling. And through be able to speak. It's like I'm overcoming a part of myself that tell people that I tell I shouldn't speak, that you won't be able to speak, you'll be not understanding other people because you don't connect them because you're socially inclined. And that's not true at all.   Michael Hingson ** 38:17 So how do you see the world of podcasting evolving over time.   Maison Collawn ** 38:24 The world of podcasting is good. It's already grown tremendously. There's probably going to be so much competitive market that only the top 5% will be would be able to make a living. But I see podcasting moving on towards a supplemental income unless you are able to go to your audience do a plug in business that is tied to your podcast. So solely doing podcast is not going to make pay the bills. Now, tying something in to your pockets, like getting discovery calls, like giving them services, selling product, affiliate marketing that's going to be able to convert that audience to revenue. So that's where podcast is going now in the world of everyone keeps launching a podcast. I guess it's just going to be a slice of the pod and the demographic is going to give to certain podcasts. True Crime is really good. Talk Shows are really good. But you have to identify which podcast is going to be you standing for, because you don't want to be a generic podcast if you don't have a good follow. The other   Michael Hingson ** 39:44 thing that I find interesting, we started unstoppable mindset back in 2021 but by beginning, roughly speaking, of 2023 although we had put two. We we had put video into every podcast, but the the folks that we were working with who are involved with patapalooza, Michelle Abraham and the amplify you group, suggested that we should also put the podcast up on YouTube, and as a result, make sure that it's a video podcast as well, because there's a growing audience that like to see the podcast. Now, I know that originally Steve Jobs and the whole idea behind the podcast was to have something that you could play anywhere. So if you're running or walking or out on demand, yeah, whatever you could listen. But do you think that there's a significant growing audience that need to have the video as well?   Maison Collawn ** 40:48 Yes, it's kind of the reason why I realized that YouTube is a good medium. Because everybody was asking me, do you have a YouTube channel? Like, okay, no, I don't, sorry, but I start backtracking all my old content. Wish I started videos so much sooner. There's so much easier to post. But instead, I backlog Season One, two and three as audio grams. I'm converting it to audio to video, but I'm using a visual component to make it video, to make it more stand out that is,   Michael Hingson ** 41:27 well, the the whole idea of having a video podcast, or having video for your podcast, is a little bit new, but it is, but it is certainly something that I think people have become accustomed to having around. So I'm not surprised at it. Radio became television. We we like to watch things, and so the result of all that is is that we need to make sure that we we cater to the audience, whatever audience it is that we are we're working toward. So having the ability to have a video podcast is is pretty important. And the other idea about having a video component to podcasting is that it's easy to do video. You can fairly inexpensively have a camera, a decent camera, you can have it be part of your repertoire of technology. But you also can have the the whole aspect of making sure that everybody can interact with the podcast in their own way. So it's just kind of fun. So having the ability to have video, I think is, is probably a pretty important thing. And I get actually probably more comments from people who have interacted with us on the YouTube channel than anything else, even though the the size of the audience is significantly less, but they're vocal.   Maison Collawn ** 43:22 Yeah, I found out my size of my audience is three different graphics. I have the podcast downloads, which is really good, but I also have the YouTube as a video component. And I'm also using video on my Facebook as well, but then I also have the short length content. So I am using short link content to promote it, and actually people are liking it. I'm getting a lot of hits. However, that's good, but short link content only promotes short link content, so you still got to promote the long form content. So it kind of becomes as well. I'm using the short link content to potentially get more people so they get introduced, they might be able to be interested in the small percentage converted. Yeah,   Michael Hingson ** 44:11 so the short link content is probably what most people would understand the terminology more with sound bites. It's not large, and it isn't the way to present the majority of the content, but it certainly is a way, if you do it right, to get people interested enough to then focus on what you're doing and go from there, yeah,   Maison Collawn ** 44:37 but I'm having lots of fun doing it. It's interesting how I'm doing my schedule now for uploads, I'm doing like three to four short link videos plus the episode upload. So that is drastically increase my social media uploading content. It's given a diverse. How actually, that's why I like about it. Yeah,   Michael Hingson ** 45:03 and do you think you're getting a lot of conversion from the short links to people listening to the whole podcast?   Maison Collawn ** 45:12 I'm definitely getting interested in different spikes of the episode, though, it's not as withstanding typically, to have a lot of good voting from short length content. You had it, let's go about the YouTube algorithm. You need 3 million subscribers on a short link content channel, 3 million views in all videos to be able to get monetized. That's a lot comparing that you only need a minimum of 1000 on a regular YouTube channel. So there's a different demographic. Percentage of you need a bunch more people to convert it. So it only helps to promote you, unless you're getting to like lots of followers on it. If you're not getting as many followers, it's just going to be like a good social media blast, that type of thing, right? So it's hard to convert, not super successful because I'm getting 1000 hits, okay, 1000 views, that's great, but that's not nearly enough to convert to the podcast, and it's a lot of people, but I need a lot more people to view it. Why do you think typically need five to 10,000 to be able to convert a larger base.   Michael Hingson ** 46:44 Why do you think that more of those people aren't transferring over and observing the longer podcast,   Maison Collawn ** 46:50 because their attention spans guided to the short lathe content so it the shortly content is good, gave you greater access to people, but you need a greater number of people watching you to can have a higher voting percentage.   Michael Hingson ** 47:10 Yeah, and the short links aren't going to give you real substance. What is,   Maison Collawn ** 47:17 what is obviously seen. So unless   Michael Hingson ** 47:20 you just can come up with something so creative that it draws people to the larger podcast. But that's just not what happens.   Maison Collawn ** 47:29 Yeah, that's why you have these social media influences. They're able to dictate an audience base on social media in a way that for all these people to these accounts, right? That's good for them, but they're not podcasters. It can be not everyone is,   Michael Hingson ** 47:49 yeah, mostly they're not. They. They do other things   47:55 well. So tell us is good in that way?   Michael Hingson ** 47:57 I'm sorry. Go ahead. Say again.   Maison Collawn ** 47:59 No, just podcasting is YouTube, is the long form content that was created at all. So yeah, that's kind of what a podcast can do   Michael Hingson ** 48:09 well. So tell us more about your podcast then, and what, what typically you do on it, the kinds of of people who you've had on and also, how can people find it and go investigate it?   Maison Collawn ** 48:27 So I've had a range of public professional speakers to feature speakers who are my friends, who like experts in that episode. So I like to incorporate people who are experts in the the thing we'll talk about, alright, that's kind of my philosophy. It's my job to highlight you, to speak in a way, speak on the subject. We speak it together, and you also present your perception of what it is. And to find me on the podcast, you can go to HTTPS dot slash, slash, at Facebook blog and see anime. You can also find me spell that. Spell that, if you would what Facebook website or just social media handle,   Michael Hingson ** 49:19 whichever you'd like, so that people can get to the podcast. So   Maison Collawn ** 49:23 an easy way to search it is that at sign capital, B, l, o, G, capital M, capital C, capital A, n, i, m, e, that is at blog MC anime, and that's an easy way to source me on Facebook and other navigations to it's my landing page for the link tree. You can get my social media and that type of stuff. And we   Michael Hingson ** 49:53 will also make sure that things are in the show notes, so that people can get it that way as well.   Maison Collawn ** 49:58 And of. At Facebook, com, slash blog, and see anime,   Michael Hingson ** 50:03 right? Cool. Well, this has been fun, and I guess I would ask if you have kind of any final thoughts or anything that you want people to to know, and if there are other things that they should be aware of about you, or any other kinds of ways they should be able to reach out to you. Why don't you give us any of that that you'd like?   Maison Collawn ** 50:26 Well, as I'm learning now, there is no barrier through different aspects of different lives. You have the power to be able to do something now, if it's not what you want, and you are in a limited option, say, a disability, or you're not as good, whatever, that's not going to stop you. You just have to keep trying until you figure something out that's be able to be successful for you and those resources out there to be able to do that, you just need to be able to connect to them, find someone who can help you if you're not able to navigate it, and just really have a strong ally and support base to move forward in what you're trying to do, or maybe the lack of and you're trying to get better,   Michael Hingson ** 51:23 but I would say each of us knows, or should know ourselves better than anyone else, so you know what you can do, and you can learn for yourself how much more you can do if you really work at it. So it is up to each of us to take a stand and work to move forward. Don't you think? Yes,   Maison Collawn ** 51:44 if you don't know what you need, then who would know for you? Yeah, powerful advocate that anyone can have.   Michael Hingson ** 51:57 There you go. Well, I want to thank you for being with us today. This has been a lot of fun. I think it's been very insightful, and I certainly appreciate your time, and I hope that everyone who has been with us appreciates all the insights and things that you bring to us. It's been a lot of fun talking about television and where it might go, and just media in general, and where people are, are going to be going to look for things in the future. It is. We're in a in an evolving world by any standard. So it's, it's fun to talk about that, and I appreciate your time to do that by any standard. I'm truth that any standard can happen. Well, we'd love to hear from all of you out there. If you've got any thoughts I'd love to hear from you, feel free to email me. Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, I, B, e.com, you're also welcome to go to our podcast page, www, dot Michael hingson.com/podcast, and Michael Hanks spelled M, I, C, H, A, E, L, H, I N, G, s, o, n.com/podcast, and Mason, if people want to email you, do you have an email address, they can, can reach out to Yes.   Maison Collawn ** 53:14 So my corresponds to that blog, MC enemy. It's the same as before, B, L, G, m, c, a, n, i, m, e@gmail.com, and can you communicate about collaborations, interviews, insight, all the nine yards. Cool. Well,   Michael Hingson ** 53:37 I want to thank you for being here, and we appreciate it. If you listening out there, would give us a five star rating. Wherever you are watching or listening to this podcast, you have options to review. Please give us a five star rating. We value that greatly. And you, Mason and all of you listening out there, if you know of anyone who you think ought to be a good guest on our podcast, or if you'd like to come on unstoppable mindset, we want to hear from you. We love introductions. We love hearing from people. So please don't hesitate to let us know if you've got any thoughts for guests. We are always looking for people who want to come on and tell their stories and help us show the world that we're all more unstoppable than we think we are. And with that, I want to thank you once again, Mason for being here with us today and and taking the time. Thanks very much for being here. You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Regular listeners to Unstoppable Mindset have heard me talk about a program called Podapalooza. This event takes place four times a year and is attended by podcasters, people who want to be podcasters and people who want to be interviewed by podcasters. Featured podcasters such as I get to talk with a number of people who sign up to be interviewed by us specifically.   This past Podapalooza saw me get to meet our guest this time, Susan Janzen. Susan wasn't even on of my original matches at Podapalooza, but she and I met and she told me she wanted both to be on Unstoppable Mindset and for me to come on her podcast, “Living & Loving Each Day”. Well, part one has happened. Susan has come on Unstoppable Mindset, and what a remarkable and unstoppable person she is.   Throughout her life she has been a professional singer and recording artist, a special education teacher, a realtor, now a life coach and she, along with her husband Henry, Susan has authored two books.   Make no mistake, Susan has performed all these life experiences well. She has been a singer for more than 30 years and still rehearses with a big band. She was a substitute special education teacher for six years and then decided to switch from teaching to selling real estate to help bring accessible housing to Alberta Canada.   Susan, as you will discover, is quite an inspiration by any standard. I look forward to receiving your comments and observations after you hear this episode. I am sure you will agree that Susan is quite Unstoppable and she will help you see that you too are more unstoppable than you think.       About the Guest:   Susan is an inspiring professional whose achievements span multiple fields. As a professional singer and recording artist, she enchanted audiences across North America. Her legacy as Edmonton's first Klondike Kate includes captivating performances from Las Vegas to the Alberta Pavilion during Expo 1987. Her versatility shines through her educational pursuits, earning a Bachelor of Education and influencing lives as a Special Education teacher. Alongside her husband, Dr. Henry Janzen, Susan co-authored two Amazon Best Sellers, further cementing her creative impact. Empowering Lives Through Coaching and Music Today, Susan combines her passions: Performs with the Trocadero Orchestra, a 17-piece Big Band. Empowers others as a Certified Happy for No Reason Trainer and Jay Shetty Life Coach. Hosts her podcast, Living & Loving Each Day Bridging Barriers sharing powerful stories of overcoming challenges.   Ways to connect Susan:   https://www.facebook.com/home.php https://www.youtube.com/@SusanJanzen www.linkedin.com/in/susan-janzen-b-ed-5940988 https://www.instagram.com/livingnlovingbridgingbarriers/   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hi everyone. I am your host, Mike hingson, and you are listening to unstoppable mindset podcast, unstoppable mindset where inclusion, diversity and the unexpected meet, and that's always so much fun. So we do some, we do sometimes talk about inclusion, and we do talk about diversity, and we talk about inclusion first, because diversity usually leaves out disabilities, but in this case, we we like inclusion because we won't let anyone leave out disabilities if they're going to talk about being inclusive. So there you go. But anyway, even more important than that is the unexpected, which is anything that doesn't have anything to do with diversity or inclusion, our guest today kind of has a little bit to do with all of that stuff. Susan Janzen is our guest. I'm assuming I'm pronouncing that right, perfectly, right? Yes, perfect. And Susan is up in Edmonton, Canada, and I met Susan a couple of weeks ago because both of us participated in the patapalooza program. Patapalooza, for those of you who may be listening to this on a regular basis, patapalooza is a program that happens four times a year where people come on who want to be podcasters, who are podcasters, or who want to be interviewed by podcasters. And we all kind of get together and we talk, and we listen to some lectures, and a bunch of us go off into breakout rooms and we get to chat with people. And when I was being scheduled, Susan was not one of the people who, in fact, got scheduled with me, but she came into the room and she said, I want to talk to you. And so there we are. And so Susan, welcome to unstoppable mindset where we can talk.   Susan Janzen ** 03:12 Well, so glad and so glad to be in a room with you here on my screen. This is great. Oh, it's fun.   Michael Hingson ** 03:18 My door is closed so my cat won't come in and bug me, because every so often she comes in and and what she wants is me to go pet her while she eats, but I'm not going to let her do that while the podcast is going on. So there you go. But anyway, it's good to be here, and I'm glad that you're here with us, and I understand that it's kind of nice and crisp and chilly where you are right now. No surprise, we are much more weak,   Susan Janzen ** 03:45 yeah, much warmer. There we had in Alberta. We're always in Edmonton, Alberta. We're called the sunny province because it's doesn't matter how cold it gets. We always have blue cumulus clouds and beautiful blue sky   Michael Hingson ** 04:00 and so. And today you have and today it's my cold.   Susan Janzen ** 04:04 It's, well, it's minus 10 with a skiff of snow. But you know what? Minus 10 here is? Actually, that's kind of my prerequisite for skiing, like, if it's minus 10 or warmer, I'm good, because I'm not a very good added skier. That's why   Michael Hingson ** 04:20 my brother in law used to ski on a regular basis. He in fact, used to take trips and take tours and and allow people to hire him as their tour guide to go over to France to do off peace school in the else. And he is also a cabinet maker and general contractor, and Gary's philosophy always is everything stops in the winter when there is an opportunity to ski. So   Susan Janzen ** 04:50 that would be a beautiful wouldn't that be there? Like the perfect job to probably be a golf pro in the summer in a ski tour? Third guide in the winter. Well,   Michael Hingson ** 05:01 he he was a, he was a contractor in the summer. Now he's doing more contracting all year round. He still skis, but he's not a certified mountain ski guide in France anymore. I think, I assume that kind of runs out after a while, but he hasn't really taken people on trips there for a while. But anyway, we're really glad you're here. I would love to start by maybe you telling us a little bit about the early Susan, growing up and all that well,   05:27 with the early Susan, that sounds great. Sure,   Susan Janzen ** 05:28 let's do   05:30 it that was a long,   Michael Hingson ** 05:32 long time ago in a galaxy far, far away. But let's do it anyway, exactly,   Susan Janzen ** 05:36 exactly. So way back in the day I was, I was actually my history is, is from I had a mother who was a singer, and she and I, I'm also professional singer, but she, she was my influence when I was younger, but when I was born, it was out those terminology at that time was called out of wedlock. Oh my gosh, you know, so bad. And so she was a single mom, and raised me as a very determined and and stubborn girl, and we had our traumas, like we went through a lot of things together, but we survived, and we're and we're, you know, all the things that I went through, I was on in foster care for a little while, and I kind of did a whole bunch of different things as a kid, and went on my own When I was 15. So I left home when I was 15, so I figured I'd be on my own. I figured I was mature enough to just go on my own, right like that made was made total sense and perfect sense to me at the time, and now I realize how young 15 is, but but finished high school and went to on the road and was a singer for like, over 25 years. That's better that. And, yeah. And so that's what I that was kind of like the childhood part of me. And that's, I think, what's putting me into all these play. I was in a convent for a while with   Michael Hingson ** 06:54 honey, and so you, you went off and you sang, you said, for 25 years, yes,   Susan Janzen ** 07:01 and I'm still singing. I'm still singing. That was Yeah.   Michael Hingson ** 07:06 And I was reading that you sing with a seven piece, 17 piece, Big Band orchestra. I do.   Susan Janzen ** 07:12 It's called a Trocadero orchestra. It's so it's the whole horn section, the the rhythm section. It's so much fun, I can't tell you, so I we do that. We don't gig a lot because a lot of people don't want to put out the money for an ATP spend. But we do rehearse a lot, and we do the big, big events in the city. It's really fun. What kind of music? So big bands, so 40s, yes, and so all the Oh, exactly. We can do the Latin stuff I sing that's in mucho the same mucho is one of my songs. And I do, you know, there's so many, like, so many really good songs, but they're older songs that kind of the Frank Sinatra kind of era songs, all the big band stuff. I've   Michael Hingson ** 07:56 always thought that Bing Crosby was a better singer than Frank Sinatra. That's gonna probably cause some controversy. But why that?   Susan Janzen ** 08:04 I wonder. But you know what big, big Crosby was a little bit before, and then Frank Sinatra was called the crooner, and I think it was because of his blue eyes and how he looked. I think he took on a different persona. I think that's why I think it was more the singer than more the singer than the music. Maybe you think, I don't know. I   Michael Hingson ** 08:25 haven't figured that out, because Bing Crosby was, was definitely in the 40s. Especially, was a more well known, and I think loved singer than Frank. But by the same token, Frank Sinatra outlive Bing Crosby. So, you know, who knows, but I like being Crosby, and I like his music, and I like some Frank Sinatra music as well. I mean, I'm not against Frank Sinatra, yeah. I think, personally, the best male singer of all time. Yes, still, Nat King Cole   Susan Janzen ** 09:00 Oh, and I do? I do the dot I do orange colored sky neck and Cole's daughter, yeah, this one on my brain. Her name Natalie Cole, exactly. Yeah. But Nat King Cole was a really good singer, so I do agree with you in that. And we do some that can cool stuff. I do a lot of Ella Fitzgerald too, as well.   Michael Hingson ** 09:24 Yeah. Well, I, I've always liked and just felt Nat King Cole was the best of now, female singers, probably, again, a lot of people would disagree, but I really think that Barbara Streisand is, oh, there is.   Susan Janzen ** 09:37 I love her. Yeah, yeah, I did. I actually, I did an album. In the 719, 78 I recorded an album, and the main song on there was evergreen by Barbra Streisand. I   Michael Hingson ** 09:48 love that tune. Yeah, I was. I just have always liked Barbara Streisand. One of my favorite albums is Barbara Streisand at the forum. She James Taylor. And I forget who the third person was. Did a fundraiser for George McGovern in 1972 and I just always thought that that was Barbara's Best Album.   Susan Janzen ** 10:10 Ah, so such a voice. I mean, she could see anything. Yeah. Beautiful voice, yeah, I agree. I agree. Well, we're on the same page, yeah.   Michael Hingson ** 10:19 Well, that's pretty cool. But so you, you grew up, you sang and and then what happened to you, or what did you do? What, what else occurred in your life that we should know about?   Susan Janzen ** 10:31 Oh, there's so many things. So then I, yeah, I know it's crazy. So I grew up, I think I still, I'm not quite there yet. I'm still growing. And then I when at 18, I got married, and I went on the road with a guitar player, and for 10 years, and then we had two kids. And then after five more years on the road, I actually got a divorce. And so I was six years as a single mom with two babies. The kids were, like, 11 months apart. They were really close. And so then that's when I did all my bigger gigs here in Edmonton, though, those are the like. I was hired as the first ever local Klondike Kate in Edmonton, Alberta. We have Klondike. We used to have Klondike games as our major summer fair, and it was a really big deal. It's kind of like the Calgary Stampede we had the Edmonton on Lake Bay, and so I was the representative of the city of Edmonton for two years. And I actually did it my first year. They made me audition for my second year. So I won it the second year. So I was the first ever two years in a row. And I represented the city all over North America. Actually, I sang, I met Muhammad Ali, I met some really great people, and I sang with Baba patola, did some commercials with him, went down to Vegas and played one of his stages. So I did a lot of really fun things in those two years, and convert a lot of commercials and a lot of telethons. So that was really fun. And then, and then, when that was over, that's when I got remarried to a wonderful man, and he was at University of Alberta, and he was a professor in psychology, education, psychology and so and I'm happy to say that we're just celebrated last week our 36th wedding anniversary. That's how old I am. Michael, congratulations.   Michael Hingson ** 12:18 Well, my wife, my wife and I were married for 40 years, and she passed in November of 2022, so, oh, so I I know what it's like to be married for a long time. I loved it. Love it. Still wonderful memories. It's unfortunate that all too many people don't ever get to have the joy of being married for such a long time. Yes,   Susan Janzen ** 12:43 and happily married, right? Like happily married? Yeah, that's the cavid.   Michael Hingson ** 12:50 Yeah. It's important to to acknowledge the happiness part of it. And I've got 40 years of memories that will never go away, which is great.   Susan Janzen ** 12:58 Nobody can take that away from you, that is for sure. They can't take that away from me. Don't take that away from me. That's   Michael Hingson ** 13:06 right, exactly. So that's that's pretty cool. So you do a lot of rehearsing and a lot of singing. What else do you do in the world today? So also   Susan Janzen ** 13:15 in the world today, I am, and I have been since 2003 I'm a residential real estate expert, so I'm a realtor, and I deal specifically with accessible and barrier free homes. So that's kind of my I was a special ed teacher. Actually, I should squeeze that in there for six years I was, I got my degree in education and with a special ed teacher in secondary ed. So all my kids were junior and senior high. And then when I came out of that, I took up the after I was teaching. I took real estate license, and I got it and I I just felt like I understood anybody with mobility challenges and with any other challenges. And so I took that extra time that is needed and necessary to to help them find homes and to sell.   Susan Janzen ** 14:02 What got you started down that road   Susan Janzen ** 14:05 at the time, I was teaching for six years, and when in Edmonton, I don't know why it was just here. So I was 2003 when I quit. So I had been teaching from the late 1990s and it was like I was subbing, but I was not getting a full time position in that and my Evanston public school board said your your file is glowing. We just don't have any spots for you. So I think it was a government funding issue. And so I ended up just thinking, I don't want to sub forever. I want to get my own classroom, and I want to have my own and I would, I would teach for six months at a time in a school. So it wasn't like I was jumping around crazy but, but I want, really wanted my own classroom. And so when that wasn't happening after six years, I thought I'm going to write the real estate license exam, and if I pass it the first time, that was my Gage, because no, they say the word was that you don't pass it the first time. Everyone has to write it to a. Three times before they pass my rule. For my own ruler for me was to say, if I take the exam, pass it the first time, I will make that move. And that's what happened so and then I just took up with accessible, barrier free homes and that specialty. So   Michael Hingson ** 15:17 was there any specific motivation that caused you to really deal with accessibility and accessible homes and so on.   Susan Janzen ** 15:25 Yes, and at the time, and just actually, my mom had been in a walker and on oxygen. I had quite a few friends who had mobility issues. And then just shortly after that, when I was a realtor already, and my daughter had a baby, and her baby at eight weeks old had a near SIDS incident. So she was eight weeks old, and Candace went to do the dishes one night at nine o'clock at night, and came back and calea is her daughter's name, and she was like blue in the crib. She was she had to be revived. So that was terrifying for all of us, and so it was wonderful news that she did survive, but she had occipital and parietal damage, so she has cortical vision impairment and also cerebral palsy, but she's she's thriving and loving it, and so that actually kind of Got me even doing more accessible homes, because now I'm a grand ambassador, and what's that called when you get out on the street and yell at people for parking in handicap stalls? What is that smart person? A smart person, and I was just passionate about that. I wanted to fix things and to try to make things easier for people as they should be, without having to ask in the first place. So yeah, so that's kind of the other reason I stuck to the that that area in real estate, and I just had the patience for it. I had the knowledge and the understanding and I and I really it was just easy for me because I did. I think it was because the passion I had for that area, and I just love doing it and helping other people   Michael Hingson ** 17:05 well. So how old is your granddaughter now? Now she is 12. Okay, she's 12. Now, does she walk, or does she use a wheelchair?   Susan Janzen ** 17:13 She uses, um, well, because she is as tall as me now, oh, she's using more a wheelchair more often, okay? She She walks with a walker. She can't walk on her own at all, and I think it's because of the vision, right? She if she could, you know, yeah, if she could see, she sees light. It's amazing how that how the brain works. She sees lights, and she sees color. And I can put up any color to her, and she'll identify it right every time, every time, but she doesn't see me. She doesn't see my face. Well, tell   Michael Hingson ** 17:45 me a little bit more about cortical vision. You. You and I talked about that a little bit. So Lacher, yeah, explain that to people. It's   Susan Janzen ** 17:52 really interesting because it's something that it's not readily out there, like you don't hear about it a lot. And even as a special ed teacher, I can tell you that I was trained in all of the different areas of special needs, but that did not come up for me, so this was new when I found out about it, and it just means that her eyes are fine. There's nothing wrong with her eyes, but her she's not processing so the information is coming through her eyes, but she's not processing that information. But she, like I said, if I turn out the light, she'll go, oh, the lights are off. Or if I put the lights on, she'll look up and be surprised at it. She you can tell that she knows. And then I used to put her on my counter in the kitchen, and I had these LED lights underneath my counter, my kitchen counter, and it had all these, these 12 different colors of light, and so I would put the blue on, I'd say, calea, what color is that? And she'd go blue, and I'd say, What color is that, and she'd go red. So it would be variable colors that I'd offer up to her, and she wouldn't get them right every single time. So that's the cortical vision impairment, and where they if she needs to pick up something off of a dresser, off the floor, for instance, it has to be on like a black background, and then she can see it, no problem. But if you have a whole bunch of things on the ground or on the table and ask her to pick up something, that's too much information for her, so she can't just zero in on that one area, right? So it's harder for her. So you just have to make things more accessible, so that she can see things you know, in her way.   Michael Hingson ** 19:25 But this is a different thing than, say, dyslexia, which is also you can see with your eyes, but your brain is in processing the characters and allowing you to necessarily truly read it exactly. And   Susan Janzen ** 19:38 that's that different part of the brain, where it's analyzing the the at least you can you can see it, but you process it differently. That's exactly right where she can't see. So then that's why I was thinking, if she could see better, I think she would be walking, maybe with a cane or with a walker, better. But right now, in that. Stage, we can point her in the right direction and tell her to go, and she'll go, but she's not sure where she is.   Michael Hingson ** 20:08 But that clearly wasn't the start of you doing real estate sales, dealing with accessible homes, but it must have certainly been a powerful motivator to continue with exactly   Susan Janzen ** 20:20 that, exactly that, because my mom was on oxygen, and she had, she had a lot of issues, mobility challenges. And I had a lot of friends who who were also like in that older age group that had mobility challenges. And those are the people that that were, may say, moving from a two story to a bungalow because they couldn't make manage the stairs anymore.   Michael Hingson ** 20:41 So how do we get people like the Property Brothers? Do you ever watch them and you know who they are? Oh yes, oh yes. We get them to do more to deal with building accessibility into the homes that they built. Because the the issue is that we have an aging population in our world. And it just seems like it would be so smart if they built accessibility and rights from the outset in everything that they do, because the odds are somebody's going to need it   Susan Janzen ** 21:11 exactly. And that's the for the forward thinking, right? You know? And it's interesting that some people, some builders, have told me that just to make a door frame three inches wider does not cost you any more money. But the point, the point is just that it's getting all the contractors on board to to come out of the way that they've been doing it for so long. You know, sadly,   Michael Hingson ** 21:38 yeah, my wife was in a chair her whole life, she was a teacher, paraplegic. Oh, so you know, I know about all this really well. And in fact, when we built this house, we we built it because we knew that to buy a home and then modify it would cost a bunch of money, one to $200,000 and in reality, when we built this house, there was no additional cost to make it accessible, because, as you point out, making doors wider, lowering counters, having ramps instead of stairs, all are things that don't cost more If you design it in right from the outset, exactly,   Susan Janzen ** 22:24 exactly, and that's that's the problem. Yeah, that's the problem. I mean, that's exactly the problem.   Michael Hingson ** 22:29 Yeah. Now we built our home in New Jersey when we moved back there, and we did have a little bit of an incremental extra cost, because all the homes in the development where we found property were two story homes, so we did have to put in an elevator, so it's about another $15,000 but beyond that, there were no additional costs, and I was amazed that appraisers wouldn't consider the elevator to be an advantage and an extra thing that made The home more valuable. But when we did sell our home in New Jersey, in fact, the elevator was a big deal because the people who bought it were short. I mean, like 5253, husband and wife, and I think it was her mother lived with them, and we put the laundry room up on the second floor where the bedrooms were, and so the elevator and all that were just really wonderful things for everyone, which worked out really well.   Susan Janzen ** 23:30 Oh, that's perfect. And that's, that's kind of what I do here in evident that I try to match the people who are selling homes that have been retrofitted and made more, you know, accessible. I try to put out the word that this is available, and I try to get the people in who need that. I feel like a matchmaker, a house matchmaker, when it comes to that, because you don't want to waste that like some people, actually, they'll some people who don't understand the situation have chairless For instance, they they're selling their house, and they rip out the chair. Then it's like, well, call me first, because I want to find you somebody who needs that, and that's exactly what they're looking for. Okay, so that's kind of where, how I I operate on my my job   Michael Hingson ** 24:15 well, and I will tell you from personal experience, after September 11 for the first week, having walked down 1400 63 stairs and was stiff as a board for a week, I used the elevator more than Karen did. Oh,   Susan Janzen ** 24:28 at that, but you survived that. And that was, that's amazing, but it   Michael Hingson ** 24:35 was, yeah, you know, you have to do what you gotta do. I think that there's been a lot more awareness, and I I've been back to the World Trade Center since, but I didn't really ask, and I should have, I know that they have done other things to make it possible to evacuate people in chairs, because there were a couple of people, like, there was a quadriplegic. Um. Who I believe is a distant cousin, although I never knew him, but he wasn't able to get out, and somebody stayed with him, and they both perished. But I think that they have done more in buildings like the World Trade Center to address the issue of getting people out.   Susan Janzen ** 25:17 It's just too bad that we have to wait for that, things, terrible things like that to happen to crazy awareness. That's the only bad thing. What? It's not like, it's not like we're not yelling on the streets. It's not like we're not saying things. It's just that people aren't listening. And I think it depends on if you're to a point where you are actually in a wheelchair yourself, or you have a child who's in a wheelchair now, now they understand, well,   Michael Hingson ** 25:43 yes, it is getting better. There's still a lot of issues. Organizations like Uber still really won't force enforce as they should. All the rules and regulations that mandate that service dogs ought to be able to go with Uber passengers who have a need to have a service dog, and so there, there's still a lot of educational issues that that have to occur, and over time will but I think that part of the issue was that when 2001 occurred, it was the right time that then people started to think about, oh, we've gotta really deal with this issue. It is an educational issue more than anything else. That's true. That's   Susan Janzen ** 26:26 true. There's a fellow here in Edmonton that, and I'm sure it's elsewhere too, but one particular fellow that I know, and he builds, they're called Garden suites. Like in Edmonton, we're kind of getting so much the population here is standing so quickly that the city is allowing zoning for they're called Garden suites, so they're just but he goes in and puts in like a two story behind the home, and it's 100% accessible, barrier free, and no basement. And so we're encouraging people to buy those homes, and they don't cost as much because they're quite a bit smaller. They're only two bedroom but they have everything that anybody would need if they had mobility challenges. And so it's it's perfect for either people who have a son or a daughter who is getting close to being an adult and they want their more a little more freedom and independence. They could use that suite at the back. Or I know some adults in particular who are have mobility challenges, and they just physically move to that new place in the backyard and rent out their home right to make home revenue.   Michael Hingson ** 27:31 Since it's two stories, what do they do to make it accessible? They   Susan Janzen ** 27:34 have, they have an elevator. It's a zero entry, and it's 100% everything in it is specifically so you move in, walk, go right in, and it's, it's accessible. That's how he does it, right from scratch. Cool, super cool. And so we're trying to, I'm trying to promote that here, out here, because I, I know the fellow who builds them, and it makes sense. I mean, even if you want to have a revenue property, right? And you want to build that in your backyard and then rent it out to somebody who needs that, then that'd be perfect.   Michael Hingson ** 28:06 It makes, makes a lot of sense to do that. It does. Mm, hmm. Well, do you think that all of the knowledge that you gained in special education and so on has helped you a great deal in this new, more, newer career of doing real estate sales.   Susan Janzen ** 28:25 Oh, 100% because it's just an understanding. It's just having the compassion and understanding what not, because I haven't experienced it myself, but I do understand what they may be going through. It's just an enlightening for me, and I I just appreciate what they're going through, and I am, you know, I want to make it easier for them, you know, to make any decisions that they have to make. And I try. I don't like, I don't waste their time like, I make sure I go preview the homes first, make sure that it's something and I FaceTime them first to say, is this something you want to even come out to? So I don't want them to be wasting their time or their energy just trying to get to a place that's not accessible,   Michael Hingson ** 29:05 right? Mm, hmm. We moved from New Jersey to Novato California, which is in the North Bay, which is now being just bombarded by rain, but Northern California in 2002 and when we started looking for homes, we tried to find a place where we could build, but there was just no place up there where there was land to build a home. So we knew we had to buy a home and modify it. And one day, we went with a realtor, and he took us to a house, and it was clearly a house that wasn't going to work. The this there were, there was no room to put in a ramp, there were lots of steps, and we pointed out all the reasons that it wouldn't work. And then he took us to another home that was really like the first one. We went to four different homes and. We kept saying, this won't work, and here's why, and it was like a broken record, because it was all the same. I'm so sorry. Yeah, you know, I realized that not everyone has the opportunity to really understand and learn about wheelchair access and so on. But people should focus more on on doing it. It wasn't like I needed a lot for the house to be usable by me as a blind person, but, but Karen certainly did. And what we eventually found another realtor took us to a place, and what was really interesting is we described what we wanted before we started looking at homes with Mary Kay, and she said, I have the perfect home. You'll have to modify it, but I have the perfect home. And of course, after our experiences with the other realtors, we were a little bit pessimistic about it, but she took us to a home, and there was a step up into it, but that's easy to modify. Then you go through an entryway, and then you can go left into the kitchen or right, and if you went right, you ended up in a little Nexus where there were three bedrooms, oh, and it wasn't even a hallway. There were just three bedrooms. And so it was, it was perfect. We still had to make significant modifications, but it really was a home that was modifiable by any standard, and we, we bought it. It was perfect   Susan Janzen ** 31:44 for what we needed. I'm so glad I love that's a good start. That's a good story here. Yeah,   Michael Hingson ** 31:50 she, she got it and and it's so important. And I think Realtors need to be aware of the fact that we deal with a very diverse population, and it's important to really understand all of the various kinds of people that you might have to deal with, but we just don't always see that. Needless to say,   Susan Janzen ** 32:08 that's true. Unfortunately, that's so true. Yeah.   Michael Hingson ** 32:14 So do you how? How much time do you spend doing real estate? Is that a full time job for you.   Susan Janzen ** 32:20 Well, it always has been. I've been full time, full service, so I'm on call, really is kind of what it boils down to. But I've also pursued, in the last since COVID, I've pursued coaching courses because that's something I'd like to get into. And so now I'm a certified Jay Shetty resilience and confidence coach, and so I'm kind of leading, I think, as I age and as I, you know, getting tired of I've been a realtor 21 years now, so I would like to eventually slow down in that area and focus more on coaching people. That's kind of where I'm leaning now a little bit, but I'm still full time up there. And singer   Michael Hingson ** 33:02 and singer and your coach, yeah. So do you ever see your coaching customers? Just check, no no   Susan Janzen ** 33:10 checking. I send them the recording. I'll send them my CD. You can go and get you could get two of my CDs on iTunes, so I'll send them there, or else tell them one of my geeks.   Michael Hingson ** 33:20 Oh, cool. Well, I'll have to go look you up on iTunes. I have, yes, oh, it   Susan Janzen ** 33:25 is a Christmas there's a Christmas one there. I think you'd like that. Michael, is it really cool?   Michael Hingson ** 33:29 And I have Amazon unlimited music. I wonder if. I'll bet there too. You   Susan Janzen ** 33:33 just take in. Susan Jansen, and I come up. I have the greatest love of all is my one, and the other one's called the gift for you, and that's my Christmas split. Oh,   Michael Hingson ** 33:41 cool, yeah. Well, we will. We will check them out, by all means. Well, so when do you rehearse? When do you when do you do singing?   Susan Janzen ** 33:52 Well, the big band rehearses every Saturday. So we, we all get together and we do. So it's, I just, you know, I love the rehearsals, like it's so much fun for me. So that's what we do with my other singing. I still get I still get hired, especially during the summer festival time, I get hired to come back and we call it throwback Klondike dates. And I have one costume of all my costumes that were made for me this you can imagine my costumes is called that Kate were like, a lot of sequins, full dresses with the big furry bottoms and then the feathery hats. So I used to wear those. So I still have one costume that still fits me, and so I use that every summer, and I go out, and I'm asked to do different functions during the summer, and then during all throughout the year, I do parties, you know, like, what if somebody hires me to do a birthday or some special celebration? I still do that. Okay, so   Michael Hingson ** 34:47 how often does the big band actually go out and perform and earn some money? Or does that happen much at all? Not that much because of   Susan Janzen ** 34:54 the size of us, right? Yeah. So, you know, we've done, you know, like the 100th anniversary of Arthur. Is a dance floor. And so we did their 100th anniversary celebration. And can you imagine, like the dance floor was just, it was like I was watching my own show from from the stage, because they we did all the Latin tunes, and they came out and danced the Sava and the rambas and the tangos and everything. It was beautiful. So I got to so that was a really fun gig for us, and then, and so we do other big and larger functions, like in ballroom. So you can imagine a conference, perhaps that's having a big celebration will be the ballroom entertainment. Well,   Michael Hingson ** 35:32 you know, you're in Canada. Can't you get Michael Buble to hire you guys? Ooh,   Susan Janzen ** 35:35 wouldn't that be nice? He's got his own man. He's   Michael Hingson ** 35:39 got, yeah, he does. I know these old charts and yeah, but he occasionally brings to the choir. I know that we, we went to see him well. Karen passed in November of 2022 we actually went to see him in Las Vegas in May of 2022 that was the last concert that we got to do together. And we ended up being relocated from up in the balcony in what Henry, what Harry Belafonte, would call the scholarship section. We We got moved down to the orchestra pit, and we were like in row 18, even two rows in front of Michael's family, but we ended up being there for the concert. It was wonderful. Oh, and he walked out and shook hands with everyone while he was singing, and all that was a lot of fun. But, yeah, he does have his own band, but music's great,   Susan Janzen ** 36:36 so good, and he does that so well. Like my favorite show is the voice. And so he's a judge on there too, and I really appreciate input. And he comes off very Canadian. I think he's this is very friendly and very silly and fun and and just really caring too. So I think he represents us well on the voice.   Michael Hingson ** 36:56 He does not take himself too seriously, which is so important, I think for so many people, so true. He does so well with that. So true. Well, so we mentioned pada Palooza, and you have a podcast. Well also, and you, you've written a book, right?   Susan Janzen ** 37:14 Yes. So I've co authored a few books, and then, plus my husband and I Well, my husband actually is a psychologist. He wrote the book, I typed it, and then he gave me credit, because I kept putting in my own stories and and he would, he was kind enough to put my name on the cover. So and we wrote a book called living and loving each day. And that's how, why I made my podcast that same name, and, and, but when we wrote it, the full title is living and loving each day success in a blended family. Because at that time when we got married, I had the two children, and they were just under you know, they were nine and 10 years old, eight and nine years old, and his boys, he had three boys that were older, like teenagers, and so and his wife passed away from cancer. So we all got together. And I mean blended families, that's a whole nother world, you know, if you're not used to that, that's something else. And, and then it turned out that his oldest son was diagnosed schizophrenic, so that was something that we dealt with together as a family. And, and, and then yeah we so we just felt like this was our life, and we wanted to share that. But that's like combining two separate families together, and how that works, and the dynamics of that. So he wrote some great, great stuff about how to deal with in laws, X laws and outlaws. He called them Yeah, and how to deal with every family celebration, Christmas and Easter, everything you know, like, there's so many things that come up even think about until you're in that situation, like, how do you do it? Right?   Michael Hingson ** 38:52 But it's so great that you two made the choice to do it and to blend the families and not give up on each other, or any of the people in the family, exactly,   Susan Janzen ** 39:04 and that's in that's huge for me. And I can share a little story with you. Feel like the view is okay. So this is kind of cool. So this so when I was singing, and I was just at the end of my second year as Klondike Kate, and I was doing a lot of gigs, like a lot of singing and and I was just kind of cut, you know how they like you're, you see on the calendar that they're you're tuning down here. The end of the year is coming. The end of the gigs are coming, and you're not in that role anymore because they chose a new Klondike. And so those six years that I was a single mom, my husband now had his own radio show, and it was called that's living and there was a show out of Edmonton, and it actually won Canadian awards for this was a talk show during the day for one and a half hours, and it had two psychologists, and the psychiatrists were the hosts. And so on the Tuesdays and Thursdays with Dr Jan, that was my husband and I used. To listen every day because I had, I was a single mom. I really didn't have a lot of support, and I worked every night singing so and I had my kids all day. So it was just like my favorite show to listen to. And when I remember listening to and I heard this Dr Johnson's voice, I always thought he had, like, long white hair, long white beard, so he was just so calm and so compassionate and so smart that he was just such a I never knew what he looked like, but that's what I pictured him looking like. And then it turned out that right at the end of my my singing, I remember listening one day, and he was on the air, and he I was going to my agents I was driving down Main Street in Edmonton, and I remember going to my agent's office to see what was next for me, like, what's next? What next gig do I have? And I remember he came on the air that day, and he said, You know what, folks, I have to let you know that his he said, My wife passed away. And he said, My boys and I've been grieving since the day we found out six months ago. But I need to be here to be of service to you, and I need to be on the air to help you today. And hope you don't mind. I hope you understand, you know he was, you know, and it was, it was so emotional, and like I was sitting in my van, like crying, thinking, because I'd been listening to him all those years, and I just felt so sad for him. And then I kind of, I'm a God fearing woman, and I said, Lord, why can't I meet a man like that that needs me as much as I need him. That was my outside prayer. And you know what? It wasn't even a week and a half later, I get a call from that station, CTC, saying, hey, Sue, can you do a Christmas Bureau fundraiser for us? He said, There's no pay involved, but you can be MC and and, you know, help us. You know, raise money for the Christmas funeral. And so I was happy to do that. And so that's how, how I met my husband was when at that particular function. So that was kind of my, you know, and like, just an answer to prayer and something that I really, you know, it was interesting how, how that all happens when you are very specific and, and so that's how we met. And, yeah, so we've been together ever since 36 years now. Well,   Michael Hingson ** 42:06 as I tell people, you know, Karen passed away two years ago, and I don't move on from Karen, but I move forward exactly because I think if I I've always interpreted Moving on is you go on and you forget, and I don't, and I don't want to forget, so I move forward Exactly. And besides that, I know that if I misbehave, I'm going to hear about it, so I gotta be a good kid, or she's going to get me one way or another. Yeah, that's right. And so, you know, as I, as I said to somebody yesterday, I don't even chase girls, so you know, it works out very well, but you know, the the the issue is that those 40 years of memories are always going to be there, and there's so much to learn from that. And again, it's all about choice. This is so important well, so tell us more about the podcast on how long have you been doing it? How did that start? And and so on,   Susan Janzen ** 43:03 right? So I was actually my daughter has this a nonprofit where she was she works with other parents who have children with adaptive needs, and so she asked if I would interview her parents just to find out about parents stories and you. I'm sure you understand where you want to just tell your story, what happened without having to explain. And, you know, I don't know, just give all the, you know, the background to everything. They just wanted to share this story and to be heard on with no judgment and with compassion. So I said, No, I can do that. I can interview them, and I want to hear their stories. And they need, I think they need to share them those stories too, for whatever happened, you know, with whatever incident happened with their children. So, so I said to my daughter, I sure I'll do a podcast for them, you know, and just interview them. And then I only did it through zoom and not knowing anything about how to do that, I've been MC for fundraisers, but I don't know how to do a podcast. So I did that the best I could, using Zoom. And then I when I was done it, I liked it so much, I thought, well, I better figure out how to do this, like the right way, right? So I actually did take a course. And there was a lady out of Toronto that was giving a course called cash in on camera. And so she talked about how to set up restream, how to set up air table, how to do your mic, your lighting, and all of the things that you need to consider. And so I took that course. And so then I interviewed a few more people and a few experts for her, for her. So that's kind of how I got started, with just focusing specifically on on my daughter's audience. So those parents.   Susan Janzen ** 44:40 And how long ago was that?   Susan Janzen ** 44:41 That was, what, two years ago now total, because I've been doing my podcast now for just over a year.   Susan Janzen ** 44:48 And do you how many episodes a week? Do you do one?   Susan Janzen ** 44:51 I do one, but I, you know what? I've got 140 that I've done. And I'm thinking, I've got quite. If you in the books, you know how that works. Where you report I'm you, Michael, give me advice on this. So I have three recorded that are waiting for me, but plus I have 14 others that are on my book to interview like I'm getting a lot of interest and people who want to be on my podcast, which is wonderful, but then I got, now gotta figure out how to do that, or how to actually, you know, organize it. How often should I be putting out podcasts? Like every three days now, like otherwise, we're going to be going into middle of 2025 I don't know.   Michael Hingson ** 45:33 I started for accessibe, doing unstoppable mindset in August of 2021 when I started using LinkedIn seriously to look for podcast guests in 2022 and I use sales navigators, so we profile authors or coaches or whatever, and we'll send out emails saying, I saw your profile. It looks like you'd be an interesting guest. Would you love to explore coming on unstoppable mindset, what we do is then we, when they're willing, we schedule a meeting and we we talk about it, and if they want to come on, which usually they do, then we actually schedule the time, and I ask them to send me some information, as you know, like a series of questions that they want to talk about, a bio, other things like that, but we got a pretty significant backlog. And I've learned that a lot of people with very successful podcasts do have backlogs. Oh, good. There's nothing wrong with that. Okay, good. It's better to have them. You can always add an extra podcast if you want to play more, but we do two a week now, and just today, we published episode 286, wow. Since August of 2021, and so it's a lot of fun. I enjoy it, and I get to meet so many people. And as I tell people, if I'm not learning at least as much as anyone who listens to the podcast, I'm not doing my job well. I agree, quite invested in it. I think it's so important to be able to do that. So the bottom line is that we do get a lot of interesting people. I talked to someone just the other day who is very much involved in energy and healing and so on. Well, she also was a singer in Australia, had a very serious auto accident, and kind of went away from seeing for a while, and then she realized she started doing a lot of creating, of affirmations, but then she put the affirmations to music, and she points out that, you know, the lyrics are in the left side of the brain, but the music's in the right side, and they actually work together, and so by having them in a musical form, you you're more likely to really be able to internalize them. So she even sang one for us on the earth, a lot of fun, but, but the bottom line is that, you know, it's she also does her own podcast, which is kind of fun, but there is so much to learn from so many different people. I've had so much fun doing it, and I enjoy very much the opportunities to learn. Yeah,   Susan Janzen ** 48:29 no, I'm right there with you, and I think that's why I just keep going, because it's fascinating. And then, and it seems like the right different people come into my, my, you know, my area, just to ask if they can be on it. And it's, it always works out really well, like it's always something that else that I've just kind of broadens it a little bit, but I, I'm trying to be more focused this night, last two months now, in that, you know, in conjunction with my daughter and just doing the parents with accessible, you know, needs, or kids with adaptive needs. And also, some adults are coming to me now too, saying they've in their 30s and 40s, they were in psycho with ADHD, and so they're that diverse, neuro, diverse group. So, I mean, who knows where that will take me, right? I'm open to it   Michael Hingson ** 49:18 well, and that's what makes it so much fun. You never know where the journey is going to take you, or if you do, and you're all embracing it, so much the better. But if you don't know what's an adventure, and that's good too, that's   49:28 great. No, I agree with you, yeah. So I love how   Michael Hingson ** 49:31 many, how many pot of Palooza events have you been to? That   Susan Janzen ** 49:34 was my first one. I know I did not have a clue what to expect. I put you down as my potential guest, though, but I don't know how it didn't come up forward. So I'm glad we're doing this now, but I I really enjoyed it. I love the people, and you could tell we were all in the same room with the same visions and the same, you know, compassionate areas that we're working in. So. I was really grateful for a lot of the people I met, great people. Well   Michael Hingson ** 50:03 now you and I also have an event time scheduled next Tuesday. Do we good? Yeah, are you? Well, you scheduled it in my Zoom. But if you, if you, when you go look at your calendar, you'll see, I think what you did was you scheduled it, forgetting this was supposed to be a 60 minute interview conversation. But if you send me a link, this is live radio sports fans. If you send me a link, then I will come to yours next time, next Tuesday, at the time that we're supposed to meet, rather than you coming into the Zoom Room, where we are, or I can make you a co host, and you can record it your choice.   Susan Janzen ** 50:45 Oh, what? Hey, yes, let's do it. Okay,   Michael Hingson ** 50:49 I'll just, we'll, we'll get together, and I'll make you a host or a co host, that'd be perfect.   Susan Janzen ** 50:54 And then you can record it that'd be great. Or, I have three streams, so I can send you the link for that you   Michael Hingson ** 51:01 choose, but long as it's accessible to screen readers, I'm happy. And,   Susan Janzen ** 51:09 yeah, thank you for that, Michael, I did. We'll do that. You got it good. We're booked. Yeah, we are   Michael Hingson ** 51:16 already booked. So it's next Tuesday, so that'll be good. That'll be great, but it's a lot of fun.   Susan Janzen ** 51:23 Yeah, really it's it's nice to get to know people. It's really nice to know other people's journeys. And especially, what I find most fascinating is all over the world, like we're meeting people that we would have never met. Yeah, you know before. So I'm glad. I really   Michael Hingson ** 51:36 appreciate that I've met a number of people from Australia. We interviewed? Well, we had a conversation with somebody from Uganda, number of people in England and people throughout the United States. So it's a lot of fun.   Susan Janzen ** 51:49 It really is, yeah, so we're blessed that that's great. It's a   Michael Hingson ** 51:53 wonderful blessing. I mean, doing this is so enjoyable. I used to do radio in college, and so this the neat thing about doing a podcast, at least the way I do it, is you're not absolutely governed by time, so you don't have to end at four o'clock and and it's so much more fun than radio, because you are the one that's really in control of what you do. So it's it's a lot of fun, but I very much enjoy doing the podcast, right?   Susan Janzen ** 52:23 You're right is that if they start having to go to worship break and not have to take the time and stopping and starting, that is really,   Michael Hingson ** 52:30 oh, that people seem to like it. They they keep emailing me and saying they like it. And I, I'm hoping that they continue to do that. As long as people are happy with me doing it, I'm going to do it. And you know, as I tell everyone, if you know anyone who ought to be a guest on unstoppable mindset, want to hear from you and provide us with an introduction, because it is part of what we do. And so, so much fun,   Susan Janzen ** 52:53 so much fun. So tell me why you Why did you choose that name unstoppable mindset?   Michael Hingson ** 52:59 You know, I was looking for a name. And I've heard some people kind of talking about unstoppable in their lives in some way, but I also thought that we really needed to define what unstoppable meant. And so I just thought about it for a while, and it just really kind of clicked. And I said, Okay, God, that must be what you want me to do. So we're going to have unstoppable mindset. We're inclusion, diversity in the unexpected beat. Love it and it's and it is stuck. And every title for people starts with unstoppable. So you'll be unstoppable something or other. I gotta think about the title, unless you've got some bright idea.   Susan Janzen ** 53:48 Oh yeah, you have to let me know.   Michael Hingson ** 53:51 Well, I'm trying to use something like unstoppable. Woman of many talents. But you know,   Susan Janzen ** 53:56 yeah, I don't have just 111, little lane. I love learning about everything, and I love open and grateful for every opportunity. So that's probably my problem. Yeah, that's our problem. That's not really a problem, but I know it's not,   Michael Hingson ** 54:11 and it's so much fun. So what are your goals for the podcast? How do you hope it will make a difference in the world?   Susan Janzen ** 54:21 I think my, my biggest thing is to say, you know, I've been through, I think it's showing people that they're not alone, that there are people out there who do understand, and there are people there that really do care about them, and that we want to provide information and services, and we want to hear their story. We want them to just know. I think a lot of people feel when they're in situations that are not whatever normal is, whatever that is even mean that they're just they're in isolation, and they're there's nobody that cares and that they don't matter. And I think my biggest thing in my coaching and in my podcast. Have to just say, You know what, we're here, and we really want to understand, if we don't understand, explain it to us. So we do, and that you're not alone in this, and we we're here to help, you know, to collaborate and to help each other.   Michael Hingson ** 55:11 Yeah, well, tell us a little bit more about the whole coaching program, what's what's happening now, what your goals are for that, and and how you're finding people and so on,   Susan Janzen ** 55:22 right? So the coaching my specific areas are confidence and resilience is my is my title, like confidence and resilience coach and I, and I'm going based on my past and the resilience that I've overcome so many different things. So I've got kind of a long list of things every time. So you talk to say, yeah, no, I that's happened to me, but, and just to, just to encourage people to come into either one on one coaching, or I'm going to have group coaching. And on my website, I also want to have drivers where we we create more value, so that if they're a member, then they can get more podcasts that are more about the how tos, like exactly, specifically areas that they might be interested in. And I also want to create a group where we can have, like a one day a week, coffee time, coffee chat, so we can get people together who are in the same boat, especially those parents with children with a breath of me, and just a place where they can just, kind of no agenda, just to chat and and I also would love to have, like a retreat by the end of the year. Let's all gather, and let's just have a day, you know, together, where we can enjoy each other's company. So that's kind of what I'd like to build with my, with my, with my coaching packages, and then also one on one, of course, as well. And that's, yeah, I would like to have a community, like, build a community. So   Michael Hingson ** 56:51 do you do any of your coaching virtually, or is it all in person? Well,   Susan Janzen ** 56:55 right now it's virtual, like, the one coaching I've done so far and but I'm open to either, like, I'm happy to meet people I don't have an office. Um, is that interesting? How, if you would have asked me that question before COVID, bc I would have just had an office somewhere, and where now it's, like, virtual just is so convenient. Yeah? Meeting full and just all the driving I've eliminated, it's been amazing. So, yeah, I would be open to eat it. You know,   Susan Janzen ** 57:27 how far away have you had clients from?   Susan Janzen ** 57:31 Basically, the ones I've had are the ones that I've had up till now. Really, interestingly enough, are local. They're more local people so we could have met for coffee. Yeah,   Michael Hingson ** 57:43 and still might, and we still, I'm   Susan Janzen ** 57:47 sure we will. I'm sure we will, because I keep in touch with them, and they're doing great, but interesting, isn't that interesting? It's a really good question, though, because I'm curious to see you know how far you know, the word will get out to come and join me, you know, in the coaching program, yeah, that'd be human.   Michael Hingson ** 58:08 Well, it sounds like a lot of fun. It sounds like fun, yeah, so why do you still continue to sing? Oh, I   Susan Janzen ** 58:15 can't stop I can't shut up. I just think it's like, even it, yeah, it's too hard for me to stop. It's my joy. That's where I find my you know, even as a kid, going through all the tough times I went through, that was my my joy. It was my vice happy place. So I just   Michael Hingson ** 58:32 so do you think that that singing helps others with confidence and resilience?   Susan Janzen ** 58:36 I um, I think, I think the the techniques that are used in singing, a lot of them are used in podcasting or speaking. A lot of them, we are speakers, for instance. And then they have, they worry about confidence on camera specifically, and when that where light comes on, or when the light comes on, and they just don't know how they're looking or how people are seeing them, those kind of areas, those are the things that I kind of tackle when I talk, talk to them and just explain it as a like, I sang the national anthem for a Stanley Cup playoff game. That's scary, like, that's that's really scary. So I mean, I know I've been there, and I know what that feels like, and I know how your body feels, and I know the importance of breathing, and I think one of the biggest things is just getting people to, just to take deep breaths. You know, when   Michael Hingson ** 59:28 you're when you relax and you lean into it, which I'm sure you do because you're used to it. That gives you a confidence that you can then project onto other people 100% Yeah, exactly. You talked about the red light on the camera coming on. It reminds me of one of my favorite stories. Yeah, right after September 11, I was interviewed on Larry King Live on scene. Oh, wow, wow. We actually had five different interviews, and when the second one occurred, mm. Uh, the the the producer, the director, came into the studio where I was and Larry was still out in California, and I was doing it from CNN in New York. And you know, when they, when they do their shows, everything is like, from sort of the chest up. It's mainly dealing with your face and so on. So for Roselle, excuse me, for Roselle to be able to be my guide dog, to be part of the show, they build a platform that we put her up on. Now she was just laying there. And the director came in and he said, you know, your dog isn't really doing anything. Is there anything we can do to make her more animated? And I said, are the Clea lights on? Because I couldn't really tell and he said, No. I said, then don't worry about it. When those lights come on, she will be a totally different dog, because she figured out cameras. She loved to go in front of the camera. The klieg lights came on, she lifts up her head, she's yawning, she's blinking, she's wagging her tail. It was perfect. Yeah, it's one of my favorite stories. But that is so great. I guess it's also the time to tell you that the name of my third guide dog was, here it comes, Klondike. Oh, really, my third guide dog, anything was a golden retriever. His name was Klondike.   Susan Janzen ** 1:01:18 Oh, that's and I know I'm public dates, and then you got two of us here. This is great. Yeah, that is so cool. Well,   Michael Hingson ** 1:01:26 if people want to reach out and get get in contact with you, they want to learn about your coaching programs and so on. How do they do that?   Susan Janzen ** 1:01:35 So I think the best way is, my website is this, www, dot Sue. Janssen, I'm just going by my short Susan. So S, U, E, J, a, n, z, e n, dot, C, A diamet, and that'll kind of give you everything there. There'll be a little video of my granddaughter on there. There'll be ways to get in touch with me and to book a call. So that would be great. And then we'll chat about it,   Michael Hingson ** 1:01:59 and we have an image of your book cover in in the show notes and so on. And so I hope people will pick that up. Um, I always ask this, although a lot of times it doesn't happen. But does it happen to also be availabl

Das Trendwachstum für die Bundesrepublik liegt nur noch bei 0,3 Prozent und die Weltlage weckt keine großen Hoffnungen. Was Schwarz-Rot schaffen kann und muss, diskutieren Bert Rürup und Michael Hüther.

Mit Agnieszka Michalik (Checktur.io) Staffel #12 Folge #5 | #Marketing_021 Der Podcast über Marketing, Vertrieb, Entrepreneurship und Startups *** https://www.checktur.io/de https://www.linkedin.com/in/m-aga/ *** Aga Michalik, Co-Founderin und CTO von Checktur.io, berichtet in der aktuellen Podcast-Folgeüber ihren Werdegang von der Informatikstudentin in Polen über Stationen bei Nokia und Here Technologies bis zur Gründung ihres eigenen Startups im Bereich smartes Flottenmanagement. Ausgelöst durch einen LinkedIn-Post eines Venture Builders von Schmitz Cargobull, entwickelte sie zunächst eine KI-gestützte Lösung zur Schadenserkennung an LKWs, die sie gemeinsam mit Industriepartnern und Kunden aufbaute. Sie spricht offen über ihre Motivation zur Gründung, ihre Erfahrungen als Gründerin und CTO (mittlerweile auch als CEO) sowie über die Rolle von KI im Produkt und Unternehmensalltag von Checktur.io. Besonders spannend: Der Aufbau eines diversen Teams mit hohem Frauenanteil und der strategische Einsatz von KI zur Skalierung des Unternehmens. Michael Högemann, Seriengründer (Passado, DaWanda und Magaloop) und KI-Experte war ebenfalls wieder mit dabei. *** 01:45 – Agas Hintergrund: Kindheit, Informatikstudium & erste Jobs 06:10 – Station Nokia: Innovation, Touchphones & Rückschläge 08:30 – Wechsel nach Berlin: Arbeit bei Here Technologies & autonome Fahrzeuge 11:10 – MBA an der ESMT & Gründungsmotivation 13:00 – Die Idee hinter Checktur.io & Rolle von Schmitz Cargobull 16:50 – Venture Building & Teamzusammenstellung 19:50 – Erster Use Case & MVP 21:00 – Kunden, Schäden & smarte Anhänger 24:00 – Finanzierung & Wachstum 28:30 – Vertrieb & Aufbau der Kundenbasis 32:00 – Unterstützung durch Schmitz & Go-to-Market 33:46 – Thema KI: Schadenerkennung & Training der Modelle 36:51 – Übersetzungsfeatures & Sprachvielfalt 38:54 – Datenqualität & strategischer KI-Einsatz 40:26 – Anwendungsübertragbarkeit & Unterschiede zu PKW 43:06 – Weitere KI-Entwicklung & Predictive Maintenance 45:41 – Nutzungsorientierte Feature-Entwicklung 47:26 – Agas Blick auf KI im internen Alltag 51:26 – Automatisiertes UI-Testing & LLMs 53:56 – Reflexion, Frauenanteil & persönliche Einblicke 56:41 – Abschlussrunde: Einfluss des Onkels & Zukunftsblick *** Die Zeitangaben können leicht abweichen.

Our guest this time is a prolific author, Kim Lengling. Kim is prolific as she has been the lead author on six book anthologies. I cannot say that she came by writing honestly. She grew up in a small Northern Pennsylvania town. After graduating from high school instead of going on to college Kim joined the military with great thoughts and ideas of leaving her small town upbringing and seeing the world. As she describes it, she did leave the small town world, but she only had military duty state side. After four years of service she left the military life and moved back to a “small town” in Pennsylvania.   Over time she began and pursued a career in sales and marketing. Along the way she married and had a daughter. She also took a keen interest in helping veterans and veteran organizations.   I asked Kim how she began her writing career. She will tell the story about how she was asked to give a speech to some 800 veterans. The story about her talk is remarkable and the unexpected turn her life made after her speech is worth hearing directly from Kim. Bottom line is that Kim was convinced to begin writing articles. Since 2020 she added writing and self publishing books to her repertoire of accomplishments.   As it turns out, Kim and I both experienced unexpected life changes due to public speaking. Both of us chose to take full advantage of the opportunities that came our way and we both are the better for it. I very much enjoyed my conversation with Kim and I hope you will as well.       About the Guest:   As a multi-published author, Kim shares her love of nature and animals, her life with PTSD, and her mission to toss out Nuggets of Hope through her writing and podcast. Kim is the lead author and coordinator of six anthologies: The When Grace Found Me Series (three books), When Hope Found Me, Paw Prints on the Couch, and Paw Prints on the Kitchen Floor. Her newest book, Nuggets of Hope, was released on November 15, 2024. In addition to writing, she hosts the podcast Let Fear Bounce, which spotlights people who have faced and overcome personal fear(s) to make a difference in their slice of the world through writing, coaching, film production, philanthropy, teaching, founding non-profits, public speaking, or simply being an amazing human being. You can regularly find Kim drinking coffee, reading, and talking with the critters in the woods while taking long walks with her dog, Dexter. Visit her website, www.kimlenglingauthor.com, to keep up with everything happening in her realm.   Ways to connect Kim:     Website:                                www.kimlenglingauthor.com   Amazon:                               https://www.amazon.com/author/kimlengling   Let Fear Bounce                 @Letfearbounce Apple:                                   https://podcasts.apple.com/us/podcast/let-fear-bounce/id1541906455   Facebook:                            https://www.facebook.com/letfearbouncepodcast   LinkedIn:                              https://www.linkedin.com/in/kimberlylengling/   Instagram:                            https://www.instagram.com/lenglingauthor/   Twitter:                                  https://www.tiktok.com/@klengling?lang=en   TikTok:                                 ** https://www.tiktok.com/@klengling?lang=en   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Well, hi everyone, and welcome to another edition of unstoppable mindset. And today is kind of a fun one, because I get to talk to another author. One of the things that I participate in and have done for a little while are book fairs, including virtual book fairs, and our guest today, Kim Lengling and I, lengling and I were both on a virtual book fair just a couple of weeks ago talking about our books and this and that and all the other stuff. And I made it really clear that I'm always looking for a good podcast guests, and it just seemed like the right thing to do. And of course, then Kim said, well, not unless you're going to be on my podcast too. So we are going to reciprocate next week. So I actually had a a message, an email yesterday from someone who wanted me to come on their podcast to talk about disabilities. And then they, before I responded, they sent a second letter saying, You do understand, we don't pay for podcast guests or anything like that, which I never expected to to have to to deal with anyway. But I wrote back, and I said, Well, I'm sorry, I do charge. And the charges that you have to be on if you want me on your podcast, then you gotta be on my podcast too. So it's fun to tease, but anyway, Kim, welcome to unstoppable mindset. After all that.   Kim Lengling ** 02:44 Well, thank you. Thanks for having man, I think it's going to be fun doing a podcast swap. Oh   Michael Hingson ** 02:49 yeah, it's a lot of fun to do that, and it's and it's kind of neat, and we get to know each other better and all that. And next year, when we have the book fair, we can, we can always team up on other people, because we'll know each other better.   Kim Lengling ** 03:01 That's right. That is right. And I those book fairs. They're fun. I enjoy doing those. They are and   Michael Hingson ** 03:08 I think the video of it is now out, so it's pretty cool that it is there and is available so well, I want to again. Thank you for coming on and chatting. It's always fun. And as I explained, our podcasts, our conversation, so let's converse and go from there. I'd love to start by learning kind of, maybe, about the early Kim growing up and all that stuff. Early Kim, the early Kim a long time ago, and I guess, long, long, far away.   03:43 You know, like I get that song stuck in my head.   03:47 Oh, yeah,   Kim Lengling ** 03:50 okay, well, I grew up in a small country town, and I think my graduating class had 72 people total, and it was just, you know, I'm glad I grew up where I did and how I did in the country. I grew up playing outside, and I still play outside every day, 50 some years later. But yet, growing up in a small town, everybody knows each other, which is wonderful, and everybody knows each other, which can be kind of crappy, too, sometimes.   Michael Hingson ** 04:23 Well, there's the other song, everybody knows your name. Oh yeah. From cheers,   04:29 yeah. We're just going to keep on breaking.   Michael Hingson ** 04:33 We're doing great.   Kim Lengling ** 04:37 But yeah, I grew up in a small town, and I I'm very appreciative of the small town, I guess I don't know morals and ethics that I learned growing up, and I've tried very hard when raising my own daughter, who is now married and has her own daughter, I tried and worked hard to instill that those same type of values. Within her. And I think I did a pretty good job. But I did, I did. I liked how I grew up, and then I left my small town right after graduation and went into the military, and thinking, you know, oh yeah, I'm gonna go to this small town and I'm gonna see the world by Gully. And it's, you know, it's, it's a, it's an eye opener. I because I didn't go to college, so, you know, I don't know that. I don't have that experience. I went into the military, and that's an eye opener. It's just, wham, you are no longer small town camp. Yeah, you are now. You are now a spoke in the wheel, and we and you don't even have a name, and you're going to be rebuilt into something different. And I am truly thankful, actually, for my military experience. I feel everybody should have to be in it for at least 12 months. It teaches you so much about discipline, self awareness, leadership skills that we can all use as we grow and you know, yeah, that's kind of my younger self in a small nutshell.   Michael Hingson ** 06:10 How long were you in the military? Four years. Okay, now, the small town you grew up in was that in Pennsylvania? Yes. Okay, so, yep,   Kim Lengling ** 06:21 grew up surrounded by farm fields and cows and deer and everything else, all the critters and all that. I just, I love it, and I still live in the same type of area not far from my small town that I grew up in, and still get to enjoy all of the nature, you know, all of the critters that come through. And just I had a black bear come through the other day. Michael, ooh, yeah.   Michael Hingson ** 06:41 And did you have a good conversation with the bear? No,   Kim Lengling ** 06:45 I didn't chat. Didn't want to do that, huh? No, it's I've seen that. I've seen I've lived where I'm at now for, gosh, just about just shy of 30 years, and I've seen bear tracks out there when I'm walking with my dog, but I've never actually come face to face with the actual bear. It was caught on a trail cam, and my neighbors sent it to me and said, Hey, this guy's going through your backyard at 430 this morning. And I'm like, Oh, boy.   Michael Hingson ** 07:16 I don't know whether you can ever make friends with a bear or not.   Kim Lengling ** 07:19 I you know, I'm not going to try. I don't think, yeah, they're kind   Michael Hingson ** 07:24 of big. They are kind of big. I suppose, if they make the initial Overture and they're friendly about it, that's one thing, but probably going the other way is a little bit more risky. Yeah,   Kim Lengling ** 07:36 yeah. I, you know, I would probably just not want to try. Yeah, just, you know, they're 700 and up pounds. That's, uh, that's, They're big. They're   Michael Hingson ** 07:46 big. Well, and then there's always a moose, which gets even bigger.   Kim Lengling ** 07:50 And see, we don't have moose where I'm at, yeah, yeah. And I've never seen one of those in person either. But I always thought, you know, well, you see online and stuff, just how big they are, they're so tall, yeah,   Michael Hingson ** 08:04 and they're probably not the most friendly creatures. Oh,   Kim Lengling ** 08:07 they're not see, I don't know anything about moose, because we don't have them in my neck of the woods.   Michael Hingson ** 08:13 Yeah, I think it'd be fun to try to meet one, but I don't know whether that would be a good idea or not, so I don't either. If somebody else tells me that they have a moose that I could meet, I would believe them. But until that happens, I'm not going to worry   Kim Lengling ** 08:28 about it. Yeah, yeah, not something to worry about.   Michael Hingson ** 08:31 I don't Same, same with a bear. Now, on the other hand, I know your dog's name is Dexter, yeah, and I wonder what Dexter would think of a moose or a bear close up.   Kim Lengling ** 08:44 You know, I'm not sure, because he does his he's a he's pretty big dog. He's not huge, but he's a bigger dog. And there are certain times when we're out in the evening because it's pitch black. I mean, I'm out in the country. There's no lights out here, so it's pitch black out there. So I have a flashlight, and he has a collar on that lights up. And there are times when he will stop, and I call it his big boy stance, because he stops and his whole body just stiffens up, and he's staring at the woods. Now he can see stuff I can't Yeah, yeah, you know. And so I sit there, and I flash the flashlight back through there, because I carry a very powerful flashlight with me, so it lights up everything. And then when I see two yellow eyes staring at me from the woods, I'm never really sure what it might be. And I watch what Dexter's doing, yeah, and there are times where he where he will put himself in front of me, and then there's times where he comes and he will bump my leg with his head, and then turns and starts running back to the house, like, stay out here. Yeah, yeah. So it's been interesting to watch how he how he I follow his lead. When it's dark outside and we're outside, I. Follow   Michael Hingson ** 10:00 his lead. Smart move. What kind of dog is Dexter?   Kim Lengling ** 10:03 He is a Belgian Malwa Mastiff mix. Oh, so he's a big one, kinda, yeah, yeah, not huge. He's about 80 pounds, but he's a he's a good sized dog,   Michael Hingson ** 10:13 bigger than my black lab guide dog, Alamo, who's about 63 pounds.   Kim Lengling ** 10:18 Oh, okay. Labs are wonderful. Labs are awesome. But   Michael Hingson ** 10:22 again, it's all about trust. And I would trust Alamo's instincts any day and do and of course, yes, yeah, you know, but, but it isn't just the the normal guiding, but just in general, his behavior. I observe it pretty closely, and I think it's an important thing to do, because, as you said, they tend to see a whole lot of things that we don't necessarily see.   Kim Lengling ** 10:47 Right, right? No, yeah, even with my other dog, digger, prior to Dexter, digger was about 105 pounds. He was a pretty big dog, real tall and lean and long. He was very protective of me. Oh, and he would always have to be touching me or in front of me, and I took him everywhere with me. We were always out in public, and he was always if someone would approach, he would let them know I would follow his lead. He would never growl, but he would show his teeth like a scary smile, yeah. And I'd be like, Okay, we're not going any further. I'm not going to interact with this person. This person. And then other times he would just come and kind of nudge me, and his tail would start wagging. I'm like, Okay, this person's probably okay. Then it's very you know, dogs or animals period, are just amazing in their instincts. Well,   Michael Hingson ** 11:34 I've been pretty blessed that Alamo has not yet met a stranger. But also we haven't really encountered anyone that would be a really mean, nasty person, and I have seen some dogs who do sense that very well. My first guide dog was a golden retriever. He was 64 pounds, and when we were in college, and I wrote about it in my my new book, live like a guide dog in in college. On our first year we were at UC Irvine. It was a very open, somewhat rural campus, just in terms of what was around us in Orange County, which is not so rural anymore, but people would bring their dogs to campus, and they would just let the dogs roam while they went to class, and then they'd find them at the end and a bunch of dogs, just all congealed, if you will, into a pack. And they would, they would go around together. And one day, they decided that they were going to come after Squire and me. They were behind us, and as they got closer, they were growling, and Squire was doing his job of guiding, but all of a sudden he jerked, and actually jerked the harness out of my hand. I still held his leash, but he he completely jerked away, and literally, as it was described, because somebody else was watching it, he jerked, leaped up, turned around, and went down on all fours, facing these dogs, and started growling, and it just completely caught them off guard, and they just slunked away. But I've never seen a dog do that before, and I haven't seen a dog do that since, and Squire, of all dogs, a golden retriever, for heaven's sakes,   Kim Lengling ** 13:22 right? Yeah, they're usually just friendly, friendly, friendly, yeah, but   Michael Hingson ** 13:25 he, he knew what he was doing, and yeah, and he, he dealt with them.   Kim Lengling ** 13:32 That's awesome. Well, so I just love dogs.   Michael Hingson ** 13:35 Oh, yeah. Well, and we, and we have a cat here. So my wife passed away two years ago. So it's me, dog and cat,   13:43 and quite the trio you have going on.   Michael Hingson ** 13:46 Then we all, we all communicate very well, and they all, and they like each other. And I would not have it any other way. I would not want a guide dog that was in any way antagonistic toward cats. Now, now that wouldn't work well. Now Alamo doesn't Chase Stitch. Stitch has claws. I think Alamo is smart enough that he understands that, but, but they do rub noses and they play and they talk. So it works out all right, and every so often, stitch will steal Alamo's bed, and poor Alamo doesn't know what to do with himself, because he can't lay on his bed because the cat's there and he won't try to make her move. I think a couple times they both have been on the bed, but mostly not,   Kim Lengling ** 14:28 yeah, yeah. My my dog. Unfortunately, he's like, a single animal type dog, you know, it can only be him and and the neighbors cats. Sometimes, if they end up in my yard, he gets them up in a tree. So he's he's got a he's got a very big prey drive for anything smaller than him. We   Michael Hingson ** 14:53 had a we had a dachshund. Once it was a miniature dachshund. Oh, and he treated cat. One day before my brother and I went off to high school for the day, and this cat was up in the tree. We came home and Pee Wee was still barking at this cat up in the tree. The cat was up in the tree sound asleep, not worried about anything. This dog's dog didn't know when to shut up anyway. It was kind of funny.   Kim Lengling ** 15:25 Well, dogs are amazing. My dog, when he is he's treed raccoons, all kinds of stuff, anything smaller than him, he takes off after he has he does have quite the prey drive. And I think that's the Belgian mountain wall coming out in him. Yeah, you know, pretty sure that's that part. And I've not been able to get him to stop that. But I'm in the country and, you know, okay, it is, it is what it is. It is what it is.   Michael Hingson ** 15:53 Well, so did you see much of the world when you were in the military?   Kim Lengling ** 15:56 I was actually all stateside, interestingly enough, yeah. Well, you saw the country then I did. I saw some of the country. So, yeah, I'm it's, it's an experience that I'm glad that I I had. What did you do? I did Morse code, actually. Okay, yeah. And it's funny, years ago I ran into, because this is quite some time ago, quite some time ago, and it was years ago I ran into a couple of younger Navy guys at a gas station. They were filling up their car, and I, of course, went up and thanked them for their service. And I had just come from a funeral, so I was in a military funeral, and I was part of the honor guard at that time, so I was in my honor guard uniform, and they're like, well, thank you for your service. What branch were you? And we're just chit chatting, you know, like folks do. And they said, Well, what did you do? What was your MOS and I told them, and they looked at each other, and their cheeks got red, and I said, What's What's so funny? And they said, Oh, ma'am, we don't use Morse code anymore. And I went, Oh, well, my goodness, when did they stop using it? And the one, the one kid, and they were kids, they were like, probably 18 to me. Anyway, they were at the time, 1819, years old. And the one looked at the other, and they said, Well, wait a minute. No, no, we did use it that one time. I remember there in the Navy, and they were on deployment out in the ocean, sea, wherever. And they said, no, no, there. Remember that one time that that old guy, he did use Morse code. He had, we had to use it because some part of the electrical went out. And I and they were, I looked at them and I went, when you say old guy, what? What do you mean by that? And their faces turned so red. And the one kid, he goes, Oh Ma'am, he must have been at least, oh geez, 37 and at that time I was like, 41 I just started laughing. And I said, well, he wasn't really all that old, you guys, but So yeah, that was a and so   Michael Hingson ** 18:02 what do they use now that they don't use Morse code? I honestly   Kim Lengling ** 18:05 don't know. I think everything is more electronic. And yeah, I mean, yeah, it's been so long since I've been it's been a while. It's been, it's been a decade or few.   Michael Hingson ** 18:15 Well, I learned Morse code to get my ham radio license, and I still remember it and and it, and it still is a means of communications that can sometimes break through when voice and other things don't come through. Absolutely,   Kim Lengling ** 18:29 absolutely no, yeah, and I don't remember a lot of it, probably just because I was so sick of hearing it. I don't, I actually don't remember a lot of it, but if needed, I could, oh yeah, touch up on it.   Michael Hingson ** 18:47 So how fast were you able to receive code? Um,   Kim Lengling ** 18:51 we had to, in order. We had to pass a certain what was it? 2222 words a minute. Okay, I think, I think we had to get 20 I think it was 22 in training when we had, when we were in tech school in order to progress. I think it was 22 Yeah, yeah. And that's fast for people who don't realize when all you're listening to is, did audit, yep. I mean and going 22 words a minute. It's it just sounds like   Michael Hingson ** 19:18 I went a friend of mine, who was also a ham operator, and I were talking one day, and he was telling me about this kid that he had met on the air, and they were both doing code, and he decided that since this kid was a kid, that he would play a trick on him. And he slowly started speeding up how fast he was sending the code, and I don't know how fast he got to and then the kid said, Oh, you want to play that game. And he just started going at like, about 60 or 65 words a minute, which means he was probably using an electronic key or a bug, but I don't   19:56 know, right? Because how would you do that with your fingers? Really? It would   Michael Hingson ** 19:59 be hard. But anyway, this kid was doing it, and the guy went, Okay, you got me.   Kim Lengling ** 20:07 So, yeah, amazing. I mean, it truly is amazing. It's, it's amazing, yeah,   Michael Hingson ** 20:13 and, and it's, it's still a very relevant thing to to have in the arsenal if you need it ever. Oh, I agree. I agree. Yeah. So, so what did you do when you came back from being in the military for four years?   Kim Lengling ** 20:27 I came back to my small hometown and didn't do much for a bit. I was kind of a weird it was, it was, wasn't so easy transitioning home from to, you know, being in the military, to coming back to the hometown, because nothing felt right anymore, right? Well, you were in a different world, right? And I was a different person, yeah. And so I didn't stick. I didn't stay there very long. I got a job, you know, got a job, and then it was couple years later, I ended up marrying my high school sweetheart, and we, you know, got married, had got a little place, little house in a different town, and had my daughter. And, you know, did that became a wife and mom and, you know, did the working and being a wife and a mom and all of that stuff? So,   Michael Hingson ** 21:27 yeah, so do you still do that?   Kim Lengling ** 21:31 No, I am divorced. My daughter is mid 30s and married and has her own daughter. So I'm I'm actually a brand new grandma. Oh, there you go. And I am just loving it. I'm loving every second of it, but you don't have the husband anymore. No, no, it's me and Dexter, and that's just fine. Yeah, it's just fine. And so well, and that it's I've, I have found out, you know, it's interesting when you're a wife, a mom, you work full time, and then your life completely changes, and you're an empty nester, completely empty nest, and it's just you and the dog. You have to find out who you are again, yeah, and it was very interesting for me, because I was like, oh my goodness, I forgot who Kim was. So it was an interesting journey to find that out and to find out, you know, what did I even like to do? Because I was always running here, running there, doing this, doing that, family, kids, stuff, you know, all of the things, doing all the things. And then I was, you know, now I had time to figure out, what do I like to do, geez, what did I like to do? You know? So it was interesting. Spent. It was interesting the first few years figuring out who I was again and what I liked to do and what makes me, you know, what fulfills me and and, you know, to reach a point where I'm thriving in that, you know, it was interesting.   Michael Hingson ** 23:02 And what did you decide that you like to do?   Kim Lengling ** 23:07 I like writing, and I love doing and I love doing my podcast and volunteering I volunteer for with my veteran post, been doing that for over 25 years now, helping veterans in need, those folks that might need a little bit of help here and there, and then also, it's a project support our troops, which is a monthly thing we've been doing every month for 24 years, sending care packages to those men and women who are deployed around the globe so, and it's all done by donations. So that's, that's a lot, it's a lot of my time, and a lot of where my heart is is helping those folks. So I've been able to really, you know, put a lot into that, which is very fulfilling.   Michael Hingson ** 23:56 What made you decide that you really liked writing?   Kim Lengling ** 24:00 You know, it was years ago. When was it? Oh, gosh, close to 20 years. Oh, my goodness, a long, long time ago. About almost 20 years ago, I was asked to give a speech at a local veteran event. And it was a large veteran event. There's about 800 people there. I had never spoken in public before, and I was asked to give a speech. And I my step grandfather, so my stepfather, his dad, was the last surviving World War One veteran in my area. Ooh, and he passed away in 1997 and I thought, you know, I'm gonna talk about him. So I spent quite a bit of time with my step dad, and we went through his dad's stuff that he had brought home, and I learned all kinds of stuff about him and his time in World War One, and he was, he was the last man of the last man's Club. Job, and that was formed in themes France on Armistice Day, and the mayor of this small village in France had a bottle of wine and came out to the boys of Company B, literally, they were the boys of Company B from my town, and gave them this bottle of wine in celebration, you know, of the signing of the armistice, and the guys all decided they weren't going to drink it. They were going to keep it. And as time went on, it would pass to the next comrade, and whoever was the last man standing would be the one that has that bottle of wine, and he would then open it toast his fallen comrades. So the the last man's club is what they called it. And my step grandfather was the last man of the last man's club, and he passed away at the age of 104 Wow. And so I shared his story and the story of the last man's club. That was my speech. And it was, it was about a 15 minute speech, and for someone who'd never spoken in public before, and you know this, 15 minutes is a long time, can be a long time to talk in front of a group of people, and there were television cameras there, and it was just, it was overwhelming. But I got up there the first two minutes, my voice was shaking because I was a little nervous, and then I just fell into the story, because it's just a beautiful story. And when I was done, it was, there was, and I'm there, was about 800 people there. It was total silence. I mean, you could hear a pin drop, and I thought, oh my goodness, I just blew it. But then there was one, one person started clapping, and then another. And then the place like this was an outdoor event, they interrupted. They just went crazy, and people were crying, and the local newspaper came up to me. The local newspaper editor came up to me and said, Would you consider writing an article, you know, about veterans for the for the paper? And I said, Oh, my goodness, I'm no writer. And he goes, Well, who wrote your speech? And I said, Well, I did. And he goes, well, then you're a writer. And that was the little spark that that lit something up in me. Somebody saw something in me that I had never even considered looking for in myself. And so that was the little spark that got me going so   Michael Hingson ** 27:34 you hadn't really contemplated, contemplated writing before then,   Kim Lengling ** 27:38 no, not at all. And and and never, really, it had never entered my mind. And I started doing these monthly articles, and I was interviewing veterans. And I'm very I'm very connected with my local veteran community, and being a veteran myself, the veterans were pretty comfortable talking to me, and I, you know, I spoke to numerous former prisoners of war. Most of, most of who I interviewed over the years were combat veterans. A lot of them were Vietnam vet combat veterans, and hearing their stories. And first off, it was very humbling that they would even share them with me, yeah, because a lot of them won't or don't want to, or can't, you know, can't, yeah. And so for 14 years, I did that each month, and there were, I started getting a following, you know, I, you know, I'd run into because they, they would post a picture with me and my article in the paper each month, and I'd run into people, and they'd be like, Oh my gosh, you just brought me to tears with that article. And I just so enjoy reading your monthly stuff. And that's when, you know, I just I didn't know what I was doing. And when I look back at some of those nights, I'm like, Oh my gosh, Kim, you were such an awful, awful writer. But as time went on, I could, I learned. And then I just started doing some stuff online, finding free courses, and, you know, doing what I could, teaching myself a lot of stuff about writing and just how to make it better. And so that's, that's kind of, I just kept, I rolled with it. I just kept rolling with it. And now that I, the last five years, I've had the opportunity to actually work from home full time now and put a lot more of my time into writing, and I'm still learning. We all learn something. We're still, you know, we're all learning, hopefully, we're all learning something. And so, yeah, hopefully so I can see how my my writing has changed, how my voice has changed, and I just hope, I just hope I'm better than I was yesterday. That's what I hope each day, I'm a little bit better of a writer than I was yesterday, because hopefully I learned something new.   Michael Hingson ** 29:48 And that's fair, we have somewhat similar starts in the whole process. So for me, of course, September 11 happened, and um. The media got the story and like, about a week and a half after September 11. I don't remember exactly what day it was. It must have been around the 20th or so of of September, but I got a call on the phone, and this guy said he was the pastor of a church, and he had heard about me, and asked if I would come and speak at a church service they were going to hold. And I said, Well, I guess tell me more about him. He said, Well, we want to hold a church service for all the people who were lost in the World Trade Center who were from New Jersey. I said, Okay, that seems like a would be a worthwhile thing to do. And so we agreed to do it. And then kind of the last thing I asked him before hanging up was, how many people are going to be at this service? And he said, Well, it's going to be an outdoor service, and there'll be something over 5000 people. Now it's not that I hadn't spoken in unusual situations before, because being in sales, you never know where you're going to be on any given day, from a board of directors of a Wall Street firm to IT people or whatever, but still 5000 people, and that's a lot. And when I got there, I also learned that Lisa beamer was there. Now Lisa's husband, Todd, was the guy on flight 93 who said, let's roll. Let's roll. Yeah. And Lisa was not an animal lover, but she and Roselle hit it off, and so she she really and Roselle was my guide dog in the World Trade Center. So they had a thing going, which was kind of cool, but the speech wasn't overly long. It was only supposed to be about six or seven minutes, and it was, and that is really what got me started down the road of doing public speaking. Then the next year, we were at an event where I met the publisher of the AKC Gazette, and George said, You should write a book. I said, I've never thought of writing a book, and it took eight years to get it done and get the right combination, including someone to collaborate with, because I wasn't really all that familiar with writing. But anyway, we wrote thunder dog, and it got published in 2011 became a New York Times bestseller. So that was pretty cool. But, you know, circumstances do offer us opportunities, and it's important to really take them when you can. And so we you and I have both done that in various ways, yeah,   Kim Lengling ** 32:35 and it's interesting when you look back to see how things unfold. Mm, hmm, you know, and you had mentioned that you were in sales, and that's my background, 25 years of sales and marketing. So it's and I've talked to I've talked Well, I'm sure you have too as well. Many, many authors, and a lot of them have some sort of sales or marketing in their background. Have you found that to be true as well? I   Michael Hingson ** 32:59 have, and especially today, you have to, because the publishers aren't doing nearly as much as they used to to promote books, and they want the authors to do a lot more. And I think that the publishers, some of the publishers, could do more than they're doing, but they because they rely on social media and so on. But there's a lot more to it than that. But unfortunately, that's not what they do. So, you know, you you cope with what you got. That's   Kim Lengling ** 33:26 right, that's right, you know. And I found that a lot of the the larger publishing houses, and even some of the mid sized ones, in order for them to even take you on, you have to have a certain number of followers, or whatever it is on your combined social media platforms, yeah, and so many authors don't, don't.   Michael Hingson ** 33:53 And you know, we're not   Kim Lengling ** 33:54 all out there being influencers, you know, yeah, but   Michael Hingson ** 33:57 you also have to make the commitment to promote, and so absolutely, so we do and it, and it's, it's part of what needs to be done. And I don't mind, and I understand the concept of an author has to be part of what promotes their book. They they shouldn't rely totally on the publisher, and that's fine, but I do think that publishers could do more than they do a lot of times to help today, that social media is the thing. Well, it's not the only thing, and you miss out on a lot, on a lot, by just dealing with social media,   34:34 right? That's where a good publicist comes in.   34:37 Yeah.   Kim Lengling ** 34:41 Yeah, yeah, that's, that's helpful, but no, yeah. And I, well, I enjoy doing the but it's so it's almost a full time job marketing. Just, it is, you know, it's, it's a lot of work. And, you know, I, I'm self published. I didn't go the, the traditional publishing route. I. And knowing, you know, regardless, I would still be doing the same amount of work that I'm doing if I went the traditional route, right? Because I'd still have to do a majority, or, if not, all, of my own promotion, which I don't mind. I enjoy doing that, because then I actually get to meet, yes, a lot of interesting people.   35:22 You know, people it   Kim Lengling ** 35:24 is, and the people that have been put in front of me, you know, like yourself, you know, we made a connection, and now I'm here a guest on your show, and you're going to be a guest on mine. I mean, how cool is that? So, you know, you get to meet people that might have nothing to do with your book. It's just, it's just cool to you know, humanity, to meet, to meet other good, decent people is a good thing.   Michael Hingson ** 35:49 It is by, by any standard, right? You primarily today write fiction. So what got you down the road of writing fiction or non actually, non fiction, non fiction, non fiction,   Kim Lengling ** 36:01 that it was. It was all of the interviewing that I did with the veterans, you know, keeping keep into the the personal stories. I really enjoyed that I I enjoy it, and being able to not only write the story, but pull that emotion from it too. And I found that at first it was somewhat intimidating, because I'm thinking, how can I, how can I get these in words on paper, where people are going to feel what I'm feeling right now listening to this gentleman, yeah, you know. And it just that that kind of fascinated me, and that's what made me want to keep on writing and learning how to do it better. And so I just stuck with it. So I, yeah, I've not written anything fiction   Michael Hingson ** 36:50 at all. One of the things that I I find is that what makes I think good, successful writers, l will deal with non fiction right now, but is to be yourself. So when you interviewing people, your personal self has to come through, not in in the in an opinion way, but just how you are able to portray the people who you're talking with. And interviewing it comes out so much better if you really can feel it, which is again, getting back to your, your being yourselves,   Kim Lengling ** 37:26 right? Yes, I think, yeah, being authentic, yeah, just, you know, I've had, I don't know if you've had folks on your show that I've had a few that I was the first podcast they were ever on, and they were quite nervous. And I said, Well, you know, before I even hit that record button, you know, I don't mind sitting here chit chatting for a bit, so, you know, you feel a little bit more at ease. And it just took without fail, my guests have said, you know, Kim, thank you for being such a welcoming host, and you made this fun. And, you know, there's no, because there's no pretense with me. You know, it's, it's, I'm come as I am. I'm not all, you know, I don't get all my hair is not done. I don't have a bunch of makeup on or anything like that. It's, you know, you can't. This is Kim. This is me. This is who I am every day. And, you know, hey, let's sit down and have a cup of coffee. That's that's how I try and, you know, get my guests at ease, you know. And I'm sure that you've had guests that have probably been kind of nervous, maybe it's their first time on a show or something. Yeah,   Michael Hingson ** 38:31 one of the things that I do, though, and I really have found that it works very well to do this, is before I have a guest on the actual podcast, I want to sit down with them and have a half hour conversation where we get to know each other. So I insist that anyone who wants to come on to unstoppable mindset has to spend some time with me ahead of time, and that way, when I find people who aren't familiar with podcasts, or, you know, they say, Well, I'd love to come on, but I don't know what to talk about. We can talk about it, and we can, we can get them to relax and recognize that they do have a story to tell, and what we want to do is to to hear their story, and they don't need to worry about being uptight, because there, there are no set rules that you have to do this or you fail. It's all about really enjoying what you do and just being willing to talk about it.   Kim Lengling ** 39:32 Yeah, and that's, that's an awesome idea. And I know a lot of podcast hosts do that. I have not I, and I don't know why. I've never really come up with a reason why I haven't had, you know, just that sit down chat 1520 minutes prior, you know, maybe a week before the show, or whatever. I've just, I've just not done that. I don't know. I we usually end up talking 10 to 15 minutes prior to me hitting record. Um, there's only, I really had one instance with one guest. And. Was a couple years ago where we did chit chat. And as we were chit chatting, it was that at that point I thought I should probably do pre screening, yeah, and I, I, we went through with the show, and I pre record everything, yeah, so I did cut it short, and I never published it. It was that was the one and only time that ever happened. This person never got back to me, never said, when's this going to be out? It was just such an uncomfortable chat. And I was thinking, wow, on paper, this person was a completely different person than when I'm actually talking, yeah, so, and it wasn't in line with anything of what we had discussed. So it was, it was, that was interesting. That's only in four years that's only happened one time, and that was one day when I thought I really should do pre screen.   Michael Hingson ** 40:59 Well, I've had, I've had two. One the we did the podcast, and this person just had no effect to their voice. And as much as I talked ahead of time about I want to hear your story and all that, he just couldn't tell a story. Oh, yeah. And so that one didn't get published, and then another one I did, and I thought it was a great podcast, but the person said, I absolutely do not want this published. I just decided that that I don't want to do it. And   Kim Lengling ** 41:35 I had one like that after we had recorded and everything, and I thought I too for and they it was like three days later, because I said, Well, it's going to be up and uploaded probably two to three weeks from now. It's like two or three days later. They said, You know, I've changed my mind. I don't want my story out there at all. Yeah, there was fear in theirs. There was fear involved. Yeah, there was, there was   Michael Hingson ** 41:55 clearly fear, um, with my person as well. Oh, yeah. And they got very, very nasty about it when I said, Look, it really is a good podcast. So, you know, I'm not going to, I don't want to have people and make people do things they don't want to do. I've had several people who have said, well, I want to hear the podcast before it goes out and and I'll say to that, no, it's a conversation, and I don't edit it. So the whole idea is that if there's any editing, it's just to deal with getting noise out of it and all that. But only that doesn't happen. But, you know, and people accept that, but again, it's fear. But the reality is that I believe everyone has a story to tell, and I believe that everyone, if they're willing to do it, should tell their story, because it will show other people that they're not any different, and we're all more unstoppable than we think we are. And that's the whole point of the podcast.   42:58 No, that's I agree. I agree 100%   Michael Hingson ** 43:02 Well, tell us. Tell me about some of the non fiction books that you've written. Tell me a little bit about what you've done and and so I just   Kim Lengling ** 43:08 had, I just had one released last week, actually called nuggets of hope. And that one has been in the works for a couple years, and it started with not me thinking about turning anything into a book. It was, it just started with the word hope. Showed up everywhere, everywhere, and I felt very strongly that I was supposed to be doing something with it. And I ended up getting polished stones with the word hope engraved on them, and carrying those with me. And I thought, Okay, I think I'm supposed to be giving nuggets of hope to people and but I wasn't sure how to do that, but I had this very strong nudge that I was meant to be doing this. And so that began a couple years ago. And I would just approach people who I would see, you know, I'm out running errands, doing my thing, and I would just someone would catch my eye, and I would feel very strongly nudged. Be like that person needs a nugget of hope. And I would just approach and say, Excuse me, ma'am, or sir, I would like to give you a nugget of hope today, and without fail, and I've been doing this for a couple years, so I've been handing out quite a few my little stones. And without fail, every single person I've approached has has put their hand out to accept that, and I get a hope and from a total stranger just coming up to them. You know, it's, it's amazing. And the reactions that I've had have just been, you know, there's been tears, there's been laughter, nervous laughter. There's been funny looks like, Who are you crazy woman approaching me? Um, I've had people hug me and I had one older gentleman yell at me in anger and swear at me in Walmart, and, you know, ask me very loudly, what the hell did he have to hope for? And but he took the nugget of hope and put it in his pocket. Yeah, and I knew in that moment with that, that particular gentleman had nothing to do with me and he was in his probably had to have been in his late 80s. So I don't know what was gone in his life, but I do firmly believe, even to this day, that I was meant to be in front of him at that moment in time and give him a nugget of hope, a nugget of hope. Yeah, I firmly believe that. And I don't know, you know, when our interaction was done, he was still an angry man, and that's okay, because I didn't let it land on me, because it wasn't supposed to. It wasn't directed at me. And I got in my car, and I actually did cry. I sat in my car with my head on my steering wheel, crying for that man, because my heart hurt for him. And I thought, you know, what? If he's what if he just lost his wife, and he has no idea. And because he was yelling at me about not knowing what dish soap to get, he couldn't find the kind that he needed. And I thought, maybe, you know, he just, he had just lost his wife, yeah, and she always used a particular soap, and he couldn't find it, and that was what put him over. Maybe he's a full time caregiver for a family member, you know, maybe a white, I don't know, Alzheimer's, what have you. Maybe he was just coming off of a very long illness, and he's on his own, a widower, whatever, because he was, he was late 80s, at least, and looked very, very, very tired. And my heart just hurt. My heart just hurt for him. And I thought, You know what, he might have been yelling and swearing at me, and that is perfectly okay, but I'm going to sit here and pray for him. I'm going to pray for peace and for grace to just envelope him, you know, just be covered in it, and maybe when he wakes up tomorrow and he goes to grab all that stuff from the hallway table and put back in his pocket, he'll look down and see that yeah, and maybe then it'll be like, oh, you know. Or maybe, maybe not. Maybe it would be a week, maybe a month, whatever. But I firmly believe in my heart that at some point he was going to see that, and it would   Michael Hingson ** 47:24 click, and you haven't seen him since, I assume, no, it's   Kim Lengling ** 47:27 total stranger. I don't know these people, you know. And there was one time I have these, I got little cards made too, because, well, these stones are pretty expensive, actually. So I got little cards made too, just tiny, little square cards, and it says, share a nugget of hope today. And on the back, it says, The world is a better place because you're in it. And I had some of those because I had forgotten to put stones in my pocket, and I had a couple of those cards in my purse. And I was in a store just picking, you know, doing errands, and I was walking by some sweaters, and I thought, I'm going to put one of these little cards in a pocket of that sweater and just put it in. Didn't think anything of it. Several days later, I got a message through Facebook from a young lady saying, I don't know if this is the person who left a card in a sweater, but if you are, I want to thank you for leaving this little nugget of hope in that sweater, because I've been struggling with my weight for a very long time, and I had an event to attend, and I was looking for a sweater that would help make me feel better. And she didn't notice that that little card that said, be a nugget of hope today, the world's a better place because you're in it. She didn't notice it until she was home putting the sweater on again to try it on in front of her mirror. And she said, if that was if the person that I'm reaching right now is the person who left that card, I want to thank you for doing that, and I also want to let you know I'm going to keep this card, and when I feel so LED. I'm going to tuck it into a pocket somewhere in a store too, and hopefully someone else will get it, and they will, they will receive it as as I received mine. And I was just like, Oh my goodness.   Michael Hingson ** 49:12 You know, ever since thunder dog was published, I get emails. They're they're sporadic somewhat, but I get emails from people who have said how this book inspired or how I learned so much. And you know, as far as I am concerned, I am better for all of the comments that I get. I learned from everyone who decides to reach out in one way or another, and I encounter people in very, very unusual circumstances. I was in Dallas Fort Worth airport one day, and this guy comes up to me, and he said, You're Mike Kingston. You just wrote thunder dog, and I want to shake your hand, and I want to take you to lunch. And I had time. So. Did go to lunch and I and I never had met the guy before, but he had read thunder dog, and it obviously made a difference to him. So I think, as I said, every time I hear from someone, I believe it makes me a better person. It teaches me that when we put out words or seeds in the field, or whatever you want to call it, that you never know where they're going to plant and thrive. But if that's what I'm supposed to do, then I'm glad I'm doing it.   Kim Lengling ** 50:36 I feel exactly the same, and I like how you said you were it you said each, each comment that you get makes, makes you a better person, and that that's so profound, and it's, it's humbling, isn't it? When you get comments like that, or people approach you and say something that, you know, it was inspiring, or that motivated me, or, you know, wow, that's something I really needed. I mean, it's, it's very for me anyway, it's very humbling. I had an older lady. I was helping her put her groceries in her car. It's just, I just randomly saw her, you know, struggling, and I had a nugget of hope in my hand too, of course. So I went up and I, you know, said, I'd like to give you a nugget of hope, and I'd also like to help you put your groceries in your car. And we got done doing that, and she looked down at the nugget of hope in her hand, and she got all teary eyed, and gave me a big hug, and she said, You are my absolute angel today. You have no idea how much I needed this. And I went, I'm so grateful that, that you're the one that's receiving this, and that you you know that, that you need it. She goes, but I said, but I am no angel. I am no angel. And she said, she's, you know, she just kind of chuckled, and, you know, said, No, you have, you just have no idea. You have no idea what this means to me today. And I didn't ask, because it's none of my business, yeah, you know, I just, I wished her a blessed day, and I went back to my car, and I sat there, and I sat there, and there was another time I actually cried. I was like, oh my goodness, this is what I think I'm, you know, I'm supposed to be doing this random stuff. And it's not random, obviously, but I don't know it's, it's profound, and it hits you, and I'm sure that that's, yeah, probably your book has probably done the same. Your book is a nugget of hope. You know, to many people, I'm sure,   Michael Hingson ** 52:22 I hope it is. I didn't, I didn't write it to do anything other than to try to encourage people and motivate people and teach people a little bit. And I guess it's done all of those things. So I can't complain.   Kim Lengling ** 52:34 No, it's awesome. It's great. And what a beautiful What a beautiful legacy, you know, because that's always going to be out there. Yeah.   Michael Hingson ** 52:43 Well, you wrote a New Britain or been the lead on a number of anthologies. And I think three of your books are in the series. When Grace found me, tell me about that series. Those   Kim Lengling ** 52:53 started that was in 2020, actually, when the world shut down. Yes, and I was online, and I found an online writers group. It was all women, and the majority of them were from England. And so I was like, the minority being the American. And I met a beautiful lady online, and she had just started up a faith based publishing company. And so her and I were like, hey, you know, let's chat afterwards. And so we set up a zoom and chatted afterwards for a while. And I said, you know, I've had this idea. I've got a few stories in my head, but I would love to get other people's stories. You know about, you know, when Grace found them, and we were just chatting about grace, and she said, Well, let's figure out how to make this work. And so her and I actually start to together. Started those when Grace found me series, and we asked a few people, and then it kind of snowballed, because it was just going to be one, just going to be one book, 20 people done, once it reached 20, and we're like, oh, this, you know, we've got enough for a book. They're 1500 words each. The stories, they're beautiful. Let's do it. But then word of mouth got out somehow, online, and people kept coming forward. Well, I would like to participate, and I have a story, and it turned in. It went from one book to three books, and 2020, co authors in each book. And we, we published all of those within 12 months. Wow. It was so much work, so much work. But those, those stories, oh, my goodness, the the comments that we got after they were out, you know? And she, she's just started her little, tiny, little publishing company, and it was just, it was just amazing. What an amazing experience. And then I, you know, two years ago, I and I truly enjoy bringing folks together to share their stories, and I enjoy, you know, collaborating and coordinating all of these. And. And so the the last two have been paw prints on the couch and paw prints on the kitchen floor. And those are anthologies all about pets. You know, people are sharing their their stories about their pets and how they've enriched their lives or changed their lives or saved their lives, you know? And it's, it's just rewarding to me, and it's also fun to give folks that maybe have never written before, that chance to say I'm published in a book, you know? Because that's pretty exciting stuff for folks. And some folks are like, I've never aspired to be a writer, and I don't want to be, but I do want to share my story in this book. Yeah, you know. So it's been fun, and oh my goodness, I learned, I learned how to publish. You know, like I said, I like to learn. So I've learned so much about publishing and formatting and how to corral all the people that are involved in the book.   Michael Hingson ** 55:57 Have you? Have you converted any of them to audiobooks,   Kim Lengling ** 56:00 no, and I need to do that. I just don't have the funds to do that at this time. That's that's not something that's cheap, and I'm not set up to do it myself. I don't have the right I have the equipment, but I don't think it would be the quality that I want it to be if I did it myself, and I just don't have the funds to do that, and I would, I would love to do it for the paw prints books, both of them, for sure. And I'm considering do, because everybody's going, you have to, when's the third one coming out? And I said I wasn't really planning on and they're going, you have two, you have to do at least three, and then make it a series. So I was actually talking to a couple people today about it, and they're encouraging me to do a third one. So I probably will, you know, so that would come out next year sometime. But I don't know. I would like to, I would like to get audio books of all of them. I just have to reach a point where I'm able to do that and make it what's professionally done.   Michael Hingson ** 57:03 Yeah, yeah. AI is getting better, but I'm not sure that it's really there yet for doing recording of audio books, unless you've got a whole lot of equipment and can do various   Kim Lengling ** 57:15 things. I've played around listening to some of the different voices and stuff, and the inflect, the inflection just isn't there, yeah, I know, yeah. Some of them sound pretty good, but you don't get the correct pauses. And you know, you know what I mean. It just, you can tell, it's like, oh, that sounds pretty good. And then you're like, Ah, no, right there, nope, that just blew it.   Michael Hingson ** 57:38 Yeah? I I agree, and I fully understand. Well, so you've written non fiction? Is there a fiction book in your future?   Kim Lengling ** 57:47 I have one in my head, and it's been in there for several years, and it's been getting louder so and I've talked to other fiction writers, and they're going, okay, when you've got characters in your head and they're getting louder. That means you are supposed to be writing this book. Yeah. So this year, and we're almost done with this year, it the characters, and it's kind of kind of fantasy, kind of ish, young adult ish. I don't even know what it is yet, but I've got the characters in my head. I know what they look like. I know what they sound like. And, you know, there's wood sprites are involved, you know, wood sprites and animals are involved, heavily involved. They are the main characters of the story. So, yeah, I every once in a while, I sit down and I'll write, you know, maybe four or 500 words of it, and then I walk away. But I want to, they're getting louder. The characters are getting louder, so I need to sit down and just go, Kim,   Michael Hingson ** 58:50 let's get going. No, that's not why it's going to work. What's I know you're going to sit down and they're going to say, Kim, we're writing this book, right? Most characters are going to write the book   Kim Lengling ** 58:59 right. They're going to tell me what they're doing and what they're saying, that's for sure. And   Michael Hingson ** 59:03 you're in, you're going to do it, or they're going to get even louder,   Kim Lengling ** 59:08 you know? And it's, it's so interesting because I remember the first time I was talking to a fiction author, and they said my characters got so loud in my head, I didn't quite grasp what they were saying, but I found it fascinating, and now I understand what they were saying, yeah,   59:26 yeah. And   Kim Lengling ** 59:27 I joking, you know, I laugh. It's not joking. I laugh about it because they're like, Well, what? What do you have one character that's louder than the others? I said, Yes, and it's a female, and she's Irish,   Michael Hingson ** 59:38 there you are. So she's   59:39 yelling in her Irish accent.   Michael Hingson ** 59:42 You better listen, I haven't had that happen to me yet, so I haven't done a fiction book, but I'm sure the time is going to come and and we'll, we'll have fun with it. But when   Kim Lengling ** 59:55 it's I did, I wasn't expecting it to happen. It just it's there. There it   Michael Hingson ** 59:59 is. It. Exactly right, and that's been the case with with everything that I've done, especially over the past 23 years. And you know, I think it will happen more. I never thought I was going to be doing a podcast, but when the pandemic occurred, I started to learn about it, and then began working with accessibe, which is a company that makes products that help make the internet more inclusive and accessible for people with a lot of disabilities, and they asked me to do a podcast because I said I was learning about podcasting, and suddenly I've been doing unstoppable mindset now for over three years, and it's a lot of fun.   Kim Lengling ** 1:00:33 But you know, that's how my podcast started. Was in 2020 Yeah, we have an awful lot in common. Michael, yeah,   Michael Hingson ** 1:00:44 well, we should collaborate on books, then that'll be the next thing.   Kim Lengling ** 1:00:48 Absolutely, I am open for that works for me. Awesome. You tell me when and where, and we'll I'll sit down and chat. We can brainstorm about it.   Michael Hingson ** 1:00:57 I'm ready any old time. Me too. And there you have it, friends, the beginning of a new relationship, and another book that will come out of it. And you heard it here first, on unstoppable mindset, that's right, it's now thrown out there. It is out there for the world to to see and hear. Well, I want to really thank you for being with us. We've been doing this an hour, and it's just has gone by, like priest lightning, and now we have next week on on your podcast, and that's going to be kind of fun.   1:01:27 Yeah, I'm looking forward to it really   Michael Hingson ** 1:01:31 me too, and, and I'm sure that Alamo is going to want to listen in over here. He's He's over here on his bed, and he if I close the door when I always close the door when I do the podcast, because otherwise the cat will invade and stitch wants attention when she wants attention. But if I close the door and Alamo is not in here, then he wants attention, or at least he wants in. So I always have to let Alamo in, but stitch doesn't need to be here. I've done one podcast where she sat on the top of my desk chair during the whole podcast,   Kim Lengling ** 1:02:07 I've had guests where their cat, they said, Do you mind? I said, No, I don't mind. I love animals. Their cat the entire time was walking across the desk in front of them the whole time. So the tail the entire time was just going back and forth. It was so comical. But then, you know, you're just like, We're just two people sitting at a kitchen table having coffee. That's how I like. That's   Michael Hingson ** 1:02:28 right. Well, stitch will come in occasionally, and if I let her, if I bring her in and I put her on the back of the desk chair, she'll stay there. And so she likes that. If she gets restless, then I've told her, You can't be too restless and you can't one out in the middle of a podcast. You're either here or you're not. Mostly she's agreeable. I want to thank you again for being here. This has been fun, and one of these days, we'll get out to Pennsylvania and visit. Or you can come out this way somehow. But I want to thank you for being here. If people want to reach out to you, how do they do that?   Speaker 1 ** 1:03:08 Easiest way is to just go to my website, which is my name, Kim Lengling, author.com, that's K, I M, L, E N, G, l, I N, G. Author.com, you can find out what I'm doing

Mit Julius Muth (Company Shield Staffel #12 Folge #4 | #Marketing_021 Der Podcast über Marketing, Vertrieb, Entrepreneurship und Startups *** www.company-shield.com/ https://www.linkedin.com/in/julius-muth-7aa860b1/ *** Im neuesten "Marketing From Zero To One"-Podcast war Julius Muth zu Gast – Mitgründer und CEO von Company Shield, einem Berliner Cybersecurity-Startup, das sich auf moderne Sicherheitslösungen im Zeitalter der Künstlichen Intelligenz spezialisiert hat. Julius blickt auf Stationen bei PwC, Celonis und Project A zurück und bringt sowohl Beratungserfahrung als auch fundierte Tech- und Vertriebskenntnisse mit. Company Shield konzentriert sich auf den Faktor Mensch in der IT-Sicherheit – mit personalisierten, KI-basierten Simulationen realer Angriffe, die Mitarbeitende gezielt auf moderne Bedrohungen wie Deepfakes, Voice Cloning oder Phishing via WhatsApp vorbereiten. Im Gespräch berichtete Julius, wie er mit zwei Ex-Kollegen aus der Celonis-Zeit gründete, welche Ideen Company Shield vorangingen, und wie sie mithilfe eines ungewöhnlichen MVP-Ansatzes – per Brief und persönlichem Pitch – die ersten Kunden gewannen. Besonders spannend: die Kombination aus Automatisierung und KI, mit der Angriffe simuliert, personalisiert und sofortige Lernmomente geschaffen werden. Auch die Nutzung von KI im Alltag, etwa für Research, interne Tools oder Produktentwicklung, wurde diskutiert. Mit dabei war wieder Michael Högemann, der insbesondere nach Einsatzszenarien von KI für Company Shield fragte. *** 01:58 – Was Company Shield macht und warum der Mensch im Zentrum steht 03:37 – Stationen vor der Gründung: PwC, Celonis, Start-up-Projekte im Studium 08:45 – Erste Gründungserfahrungen und der Weg zur Selbstständigkeit 10:14 – Einstieg bei Celonis und Rolle im internationalen Vertrieb 14:56 – Gründungsidee und strukturierte Ideation mit Brief-Experimenten 18:25 – Warum Cybersecurity sofort Resonanz erzeugte 22:14 – Der erste zahlende Kunde und das improvisierte MVP 25:12 – Herausforderungen im B2B-Vertrieb und Early Adopter 30:08 – Brief, E-Mail, Anruf – der Mix macht's 40:03 – Einsatz von Deepfakes im Vertrieb (und wo es rechtlich kritisch wurde) 42:36 – Seriosität vs. Kreativität: Die richtige Balance im Start-up-Vertrieb 44:12 – Über 20 Angel-Investoren, darunter die Celonis-Gründer und Mario Götze 44:55 – Warum es Company Shield ohne KI nicht gäbe 49:10 – Deepfake-Angriffe in der Praxis: Der Fall Arup und andere Beispiele 50:53 – Wie das Training mit Company Shield konkret aussieht 52:18 – Technische Umsetzung: Automatisierung, Sprachmodelle, Datenintegration 54:03 – Einsatz von KI im internen Arbeitsalltag 56:57 – Effektivste Tools und KI-Anwendungen im Start-up 58:31 – Der „KI-Zwilling“ als nächster großer Schritt in der Produktentwicklung 59:40 – Warum Cybersecurity nicht mission-critical, aber trotzdem entscheidend ist 1:02:00 – Tipps gegen Cyberangriffe & menschliche Schwächen im System *** Die Zeitangaben können leicht abweichen.

Mit Charlotte Dryander (Sirius Music Communications Staffel #12 Folge #3 | #Marketing_021 Der Podcast über Marketing, Vertrieb, Entrepreneurship und Startups *** https://www.sirius.video/ https://www.linkedin.com/in/charlotte-dryander/ *** Im aktuellen "Marketing From Zero To One" Podcast war Charlotte Dryander zu Gast – Mitgründerin und Co-CEO von Sirius Music Communications. Das Startup hat sich von einer spezialisierten Videokonferenzlösung für Musikunterricht zu einem SaaS-gestützten Online-Marktplatz für Gesangs-, Klavier- und Gitarrenunterricht entwickelt. Charlotte sprach über ihren Weg von der TU München über Stationen bei hy, Merantix Momentum und einem Social-Impact-Projekt in Nairobi hin zur SIRIUS-Gründung. Sie schilderte, wie SIRIUS Technologie einsetzt, um Online-Musikunterricht qualitativ hochwertig und skalierbar zu machen – und warum menschliche Lehrkräfte trotz KI-gestützter Innovationen immer zentral bleiben werden. Im Gespräch ging es auch um den gezielten Einsatz von KI im Produkt und in internen Prozessen, Content-Strategien für organisches Wachstum, den Vertrieb über Meta und Google sowie Partnerschaften mit Verbänden und dem Musik-Giganten Thomann. Abschließend reflektierte Charlotte Learnings aus der Fundraising-Phase und gab ehrliche Einblicke in das Leben als Gründerin. Wieder mit dabei: KI-Experte und Seriengründer Michael Högemann. *** 01:53 – Charlottes Werdegang: Studium, Beratung, Nairobi 04:45 – Musikalischer Hintergrund & Motivation zur Mitgründung 05:33 – Ursprungsidee & technischer Pain Point im Online-Musikunterricht 07:25 – Erste Wachstumsphase & SaaS-Modell 09:07 – Vom Tool zum Marktplatz: strategische Neuausrichtung 10:22 – Plattform-Features & Audioqualität 12:10 – Einstieg von Charlotte & Geschäftsmodell-Shift 16:31 – Pricing & Membership-Modell 19:41 – Matching-Algorithmus & kuratierter Ansatz 20:00 – Fokus auf Gesang & Go-to-Market-Strategie 22:26 – Organisches Wachstum über Instagram Reels 23:59 – Didaktik & Technologie im Online-Unterricht 27:08 – Zielgruppen & Trust-Elemente 28:07 – Skalierbarkeit & Internationalisierung 29:58 – Philosophie zu KI im Musikunterricht 31:53 – Erste KI-Funktionen: Zusammenfassungen & Waterfall-Videos 34:55 – KI-Einsatz im Unternehmen: Support, Sales, SharedGPT 39:26 – KI in Marketing & SEO: Content-Pipeline & Musiklexikon 40:28 – 5-Jahres-Vision: Hybridmodelle & globale Expansion 42:04 – Aufgabenverteilung zwischen Charlotte & Sebastian 42:50 – Partnergewinnung & Rolle der Berliner Philharmoniker 43:43 – Kooperation mit Thomann 44:35 – Gründeralltag: Höhen, Tiefen & Mentoring 46:42 – Learnings aus der Fundraising-Phase 48:48 – Tipps für First-Time-Founder 50:38 – Die Geschichte hinter dem Namen "Sirius" 51:10 – Abschluss & Ausblick *** Die Zeitangaben können leicht abweichen.

With Erling Haaland and Martin Odegaard's Norway the biggest threat to Italy winning their FIFA 2026 World Cup qualifying group, many questions have been raised whether or not Italy risk missing out on another World Cup tournament should they finish second in the group.The Italian Football Podcast patron Michael H sends in a question wondering what Nima Tavallaey and Carlo Gargenese think about Azzurri's chances of qualifying for the World Cup under Luciano Spalletti.This is an extended clip from this weeks Q & A episode of The Italian Football Podcast available only to patrons on Patreon.com/TIFPTo send in your own questions and support The Italian Football Podcast simply become a member on Patreon.com/TIFP OR Spotify OR YouTube Memberships. Your support makes The Italian Football Podcast possible.Follow us: Twitter, Facebook, Instagram, YouTube Hosted on Acast. See acast.com/privacy for more information.

Our guest this time, Kane Brolin, will quickly and gladly tell you that as a blind person born in Iowa in 1965 he was mightily blessed to be born in that state as it had the best programs for blind people in the nation. Kane was born prematurely and, because of being given too much oxygen he became blind due to a condition known as retinopathy O. Prematurity. In fact I am blind due to the same circumstance. As it turns out, Kane and I share a great many life experiences especially because of the attitudes of our parents who all thought we could do whatever we put our minds to doing. Kane attended public school and then went to Iowa State University. He wanted to be a DJ and had a bit of an opportunity to live his dream. However, jobs were scarce and eventually he decided to go back to school at Northwestern University in Illinois. He formed his own financial and investment company which has been in business since 2002. He is a certified financial planner and has earned the Chartered Special Needs Consultant® designation.   We talk quite a bit about financial matters and he gives some sage advice about what people may realize are good investment ideas. He talks about investing in the stock market and urges investing for the long term. I leave it to him to discuss this in more depth.   Kane is quite committed to “pay it forward” insofar as dealing with blind people is concerned. He is currently the president of the National Federation of the Blind of Indiana. He also serves as a member of the Board of Directors for Penny Forward, Inc., a not-for-profit founded and run by blind people which strives to build a diverse and aspirationally-focused community of blind people who help one another achieve financial fitness, gainful employment, and overall fulfilment in life.   I find Kane quite inspirational and I hope you will do so as well. He has much to offer and he provided many good life lessons not only about financial matters, but also about blindness and blind people.       About the Guest:   Born in 1965, Kane Brolin spent his formative years in the state of Iowa and later went on to earn a Master's degree from the JL Kellogg School of Management at Northwestern University in Evanston, Illinois, which is near Chicago.  Since the year 2002, he has owned and operated a financial planning and investment management business based in Mishawaka, Indiana, located not far from The University of Notre Dame.  Over the years, he has become a CERTIFIED FINANCIAL PLANNER™ Professional and has earned the Chartered Special Needs Consultant® designation.  When doing business with his clients, securities and Advisory Services are offered through Commonwealth Financial Network, a Registered Investment Advisor which is a Member of FINRA and SIPC,.   Having been totally blind for all his life, Kane feels indebted to many people who selflessly gave of their time, talent, and resources to help him acquire the education, skills, and confidence that enable him to lead a busy and productive life in service to others.  Many of those who made the biggest impact when Kane was growing up, also happened to be members of the National Federation of the Blind.  So after getting established on his current career path, he increasingly felt the impulse to give back to the organized blind movement which had served his needs from an early age.   Kane co-founded the Michiana Chapter in the National Federation of the Blind in 2012 and subsequently was elected to serve a two-year term as president of the Indiana State Affiliate of the NFB in October, 2022.  He is thankful for the early introduction of Braille, as well as for the consistent drumbeat from parents, peers, and professors which set and reinforced continuously high expectations.     In addition to his work with the NFB, Kane serves as a member of the Board of Directors for Penny Forward, Inc., a not-for-profit founded and run by blind people which strives to build a diverse and aspirationally-focused community of blind people who help one another achieve financial fitness, gainful employment, and overall fulfilment in life.   Kane lives in Mishawaka with Danika, his wife of 27 years, and their four children.  Kane and Danika were active foster parents for 11 years.  The Brolin family have been committed to numerous civic organizations; they and their family are active in their place of worship.  Giving back to the world is a continuously high priority.  They endeavor to teach their children by example, and they impart to them the wisdom of Dr. Martin Luther King Jr.: “You can all be great, because you can all serve.”   Ways to connect with Rob:   BrolinWealth.com LinkedIn public profile nfb-in.org pennyforward.com   About the Host:   Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog.   Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards.   https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/   accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/   https://www.facebook.com/accessibe/       Thanks for listening!   Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below!   Subscribe to the podcast   If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset .   Leave us an Apple Podcasts review   Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts.       Transcription Notes:   Michael Hingson ** 00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us.   Michael Hingson ** 01:20 Hi, everyone. I am your host, Michael Hingson, or you can call me Mike. It's okay. And this is unstoppable mindset where inclusion, diversity in the unexpected. Meet today. We're going to do a little bit of all. We're inclusive because my guest Kane Brolin, or if you're from Sweden, it's Brolin, and it's pronounced Brolin, not Brolin, but Kane bralin, or broline, is in Indiana, and Kane also happens to be blind, and has been blind his entire life. We'll get into that. He is very much involved in investing and dealing with money matters that I'm interested to get a chance to really chat about it's always fun to talk to people about how they're helping people with finances and money and getting insights. And I'm sure that he has some to to offer. So we'll get to that. Kane also happens to be the president of the National Federation of the Blind of Indiana, and so that keeps him busy, so he deals with money, and he's a politician to boot. So what else can you ask for? I pick on Kane by doing that, but nevertheless, Kane, welcome to unstoppable mindset. We're glad you're here. Thank   Kane Brolin ** 02:34 you. And there are there are times when the politics and the money issues can be a dream. There are other times it can be an absolute nightmare, either one, either one or both and and the thing that ties those together in common ground is that I walk in in the morning, and sometimes they have no idea what I'm about to walk into. So it does make for an adventure. Well,   Michael Hingson ** 02:57 the Fed has lowered interest rates. What do you think about that?   Kane Brolin ** 03:01 Well, there is some ramification for what happens in the consumer marketplace. The main thing that I've been hearing today is that even with those lowering of short term interest rates, you're seeing some long term interest rates go down the mortgage rates, especially, and those two are not necessarily always related. You don't always see the long term interest rates that the market determines through supply and demand. They don't always go in sync with the short term baseline rate that the Federal Reserve banking system sets, but in this particular case, they are, and what I've been reading this morning is that that may be at least good news in the short run for consumers, because they'll be paying Lower interest for new mortgages and also perhaps lower credit card rates or credit card payments. Of course, the downside is that if one invests and is lending money instead of borrowing it, that means sometimes lower rates of income that you can get from things like a certificate of deposit or an annuity. So there's always two sides of the same coin, and then it depends on which side you happen to be looking at. At the moment, right now, the market seems to like this convergence of interest rate activities, and the stock market has generally been up today. So by the time people hear this, that won't matter because it's a whole different day, but, but right now, the early returns coming in are pretty good for the the common human being out there trying to just manage their money.   Michael Hingson ** 04:54 Well, that's not really surprising, in a sense, because rates have been high for a while. Yeah, and things have been tough. So it's not surprising that people have made, and I would put it this way, to a degree, the marketing decision to respond favorably to the rates going down, and I know there's been a lot of pressure for the thread to lower its rate, and so they did. And I think that a lot of different entities kind of had to respond in a reasonably positive way, because they kept saying that it's time that the rates go down. So they had to respond. So we'll see how it it all goes. I   Kane Brolin ** 05:33 think, you know, and there's an issue I think that's salient to people with disabilities, blind people, included, if it's less expensive for the consumer to borrow money, it should follow that in the coming weeks, it should be less expensive for businesses to borrow money if they need some, and they may be more inclined to open up more jobs to people or to not shrink the jobs or The hiring that they have done by laying people off so and that's what I was just about. No one is a recession, and so it may mean that there are openings, there's room in the job market for more of us, because the thing I'm most passionate about in this whole game of helping blind people is getting us access to money and getting us access to gainful permanent work.   Michael Hingson ** 06:24 And that's what I was actually going to going to talk about, or not talk about a long time, but, but mention was that the real test will be how it affects the job market and the unemployment rate and so on. And I hope that that that will go down. I know it's been sort of ticking up a little bit, although in reality, of course, for persons with disabilities, the unemployment rate is a whole lot higher than around 4% so it'll be interesting to see how all that goes all the way around. But even just the national unemployment rate, I would hope that if that has been an excuse because the rates have been high, that now we'll see that start to drop, and, you know, so we'll see. But I think it's a it's going to be one of those waiting games to see how the world responds. Of course, we have a whole political thing going on with the election and I'm sure that some people on the political side like the the drop better than people on the other side do, but again, we'll see how it all goes. So it's it makes life fun. Well, tell me a little bit about you, if you would, sort of maybe the early cane growing up and all that sort of stuff. You were born, according to your bio, back in 1965 so I was 15 at the time, so I remember the year. So you've, you've been around a little while, though, however, so tell us a little bit about the early cane.   Kane Brolin ** 07:54 Yeah, I don't remember too many years, or any years, really, prior to about maybe 1971 or 72 with any degree of real clarity. You know, I would say that my early years were a mixed bag, but in the main they were good, of course, being immediately confronted with rLf, or retinopathy of prematurity, as they call it these days, and being blind from the very beginning, most people would probably out there consider it a tragedy. But if I if I knew that it was my fate to be a blind person, which I suppose it is, then I won the lottery as being a blind person, I think. And that might be a controversial statement, but the truth is that there is no place in the United States, and probably no place in the world that would have been better for me to grow up in in the late 1960s and 1970s than in Iowa, because now there was, there was no other blindness in my family. It's not hereditary. My parents had no idea how to deal with it in the very beginning.   Michael Hingson ** 09:12 Were you born prematurely? I was, yeah, which is why I weigh you have that   Kane Brolin ** 09:16 something like two pounds, 10 ounces at birth. So there is a part of me that realizes that I am very fortunate to be alive, and I'm very fortunate that my brain has functioned pretty well for most of my life. You can't always count on that either, you know, and when you get when you get older, my my father was a very bright person, and yet he lived during the last 10 years of his life, he struggled with dementia and some other problems so but I can say that I've had a good run so far, and you know what they what they didn't know. At least my parents and others in my family knew what they didn't know. And I. But when you don't know what you don't know, you flounder and and settle for almost anything, including fear. But when you know what you don't know, then you understand you need to research things. And I happened to be in a state that had been graced by the presence of Dr Kenneth Jernigan, principally. And of course, other people that I had no idea who they were at that time. You know, folks like James gaschell and James on VIG right, and and others. I think Joanne Wilson came out of that mix. I didn't know her either, but I've read about all these people in the past, but, but first and foremost, my parents found out that Dr Jernigan was number one, very brilliant. Number two did not settle for low expectations. And number three had the advantage of being both the head of the Iowa Commission for the Blind, which was a state sanctioned Agency, and the National Federation of the Blind, which is, or, you know, has been for most of the last 84 years, the leading advocacy organization and civil rights organization of the Blind in in the United States. Now, I'm not here to make a political point about that, but in Iowa, they were definitely more well known than anyone was, and because he could pull strings which influence things like educational budgets, and he also had very much a civil rights mindset and an aggressive mindset of going forward and breaking down barriers, this is a rare combo platter of traits and possibilities that I very much benefited from. And when I say that, I mean that from the very beginning, at five or six years old, I had Braille. I didn't have Braille in the beginning, but, but my parents did and and my dad actually knew enough about it to construct a set of blocks with print lettering on one side, Braille on the other side. And so not only did I have a really good teacher in my first couple of years of public school education named Doris Willoughby, some may be familiar with her. I know Doris will rip she has passed on in the past couple years, but she made a great impact in in my life, and a very deep impact in others lives too. But because of her influence and like minded people, I had access to books. I had access to mostly mainstreamed integrated education, where I was in the classroom with other sighted students, except for certain parts of certain days, you know, I had access to a great big wall mounted tactile map that was like a puzzle. And I understand Dr Jernigan designed that one too, where I could actually feel and take apart the states of the Union. And so I could tell where Oklahoma was, where Massachusetts was, where Indiana is. I could tell the shapes of the various states. I thought it was kind of curious that California, where you are from, Michael, is shaped very much like a banana, or at least that's what occurred to me at that time. I had recorded books. I had talking books. And you know, while there are things I did not get out of a mainstream public education that I kind of wish I had gotten out of it, from a social standpoint, from an athletic standpoint, the academics were on point, and I had access to resources, and I kind of just was living in a in a dream world, in a way, because even through my college days, I thought, Well, gee, it's great that we have all this now. Why is there all this blind civil rights stuff going on now? Because this was solved from the beginning of my childhood. Little did I realize that that is not the case in most other parts of the country or the world, but I got what I needed to at least have a shot on goal at success, and I'm very grateful for that, and it's one of the reasons that I have chosen to dedicate a portion of my life, during my prime working years, even to the National Federation of the Blind, because I want to pay this forward and help out some people that may not have had all the advantages that I had, even, even in the bygone days that I was growing up,   Michael Hingson ** 14:23 sure? So tell me, because I went through some of the same experiences you did in terms of being born premature and becoming blind due to rLf, which stands for retro enteral fibroplasia. And if people want to know how to spell that, they can go by thunder dog, the story of a blind man, his guide dog, and the triumph of trust at ground zero. And you can learn how to spell it there, because I don't remember how to spell it. We put it in the book, but that's what I remember. But so when you be when it was discovered that you were blind, how did your parents handle that? What did they say? Right? What did the doctors say to them? Because my experience was and, you know, of course, I didn't know it at the time, but my parents told me later that the doctor said, send him off to a home because he could never amount to anything, because no blind child could ever contribute to society. What was, if, from your understanding from your parents, what was what happened to you? If any   Kane Brolin ** 15:21 doctor ever said that to them? They never told me about it. What I what I do know is that there is an eye doctor that was a part of their lives, who I saw a couple of times, probably in my childhood, who was a a female optometrist or maybe an ophthalmologist in the area, and they really had a lot of respect for her. I never felt marginalized or dismissed. Yeah, as a part of my childhood, part of it is that I don't think my parents would have tolerated that, and my   Michael Hingson ** 15:55 parents didn't, either my parents and my parents didn't either they said, No, you're wrong. He can grow up to do whatever he wants, and we're going we're going to give him that opportunity. And they brought me up that way, which is, of course, part of what led to my psyche being what it is. And I too, believe in paying it forward and doing work to try to educate people about blindness and so on, and supporting and and I've been involved with the National Federation of the Blind since 1972 so it's been a while. Yeah, I would say,   Kane Brolin ** 16:27 I know I remember. I have a very, very fuzzy memory of being four, maybe five years old, and I know that they considered putting me into the Iowa Braille and sight saving School, which was a school for the blind in Iowa no longer exists, by the way, but they did consider it and decided against it. I don't think they wanted me to just go off to boarding school I was five. I know that that does work for some people, and I know that in later years, I've read that in some cases, even Dr Jernigan believed that schools for the blind were better, especially in places where there wasn't a truly sincere effort by public school systems to integrate and set high expectations for blind students. Well,   Michael Hingson ** 17:13 of course, here in California, for example, in the 50s and so on, as the California School for the Blind we had and and earlier, Dr Newell Perry, among others, who was a blind mathematician. Of course, Dr tembrech was was out here, and there were values and reasons why the schools could make a difference. My parents were pushed really hard by my elementary school principal to send me off to that school, and I actually remember hearing shouting matches between them, because parents said ah and and I didn't go to the school. I don't know what it was like by the time we moved out here and we were putting me in kindergarten, first and second grade. So like in 5657 I'm not sure what the school was like, but my parents didn't want me to not have a real home environment. So, you know,   Kane Brolin ** 18:12 yeah, and so, you know, I remember my childhood is, well, it wasn't like everybody else's childhood. One of the the issues happened to be that my the neighborhood that my family lived in, did not have a lot of kids in it that were my age for most of the time I was there, the schools in the early to mid 70s at least that admitted blind students in the town that I grew up in, which was Cedar Rapids, Iowa, there was only one set of schools on the opposite side of town where they were sending blind kids for those resources. Now that later changed and the decision was made. I guess I made the decision to stay out there. So one of the differences was that I was bussed from the southeast side of town to the southwest side of town. So there were kids I got to know through school, but I didn't have any kind of social life with most of them, with a couple different exceptions, through my childhood. So it was a lot of academics, it wasn't a lot of play time, right? That certainly informed how I grew up, and it's made me a little bit struggle to understand and and be a really sensitive, playful, patient type parent, because my my kids and I'll, we'll go there when we get there, but my, my children, I have four, they're all still in home right now, are very normal kind of rambunctious kids that enjoy and struggle with the same things that any other kids do. They are all sighted, but, but my parents were. Was pretty strict. They set high expectations, but some of that was high expectations for behavior as well. So I really wasn't ramming around and causing trouble and getting into mischief and, you know, getting on my bike and riding for miles outside the way kids did in the 70s. So there there were limitations in my childhood, but, but, you know, my parents, too, expected me to utilize and to have the resources that would lead me to be anything I wanted to be. And I honestly think that if I had said, I want to be the President of the United States, they would not have ruled it out. Now, the only thing I've really been president of is several different civic organizations and the Indiana branch of the NFB. You know, that's something not everyone does. I've interviewed a governor before when I was a journalism student. That was fun, and I've met congress people, but they did not set the limitations. You know, sometimes maybe I did, but but they didn't. And so I'm really grateful for that, that as long as I knew what I wanted, they made sure that I had the tools and access to whatever training they knew about that could help me to   Michael Hingson ** 21:18 get there. So you you went through school. And I think our our younger lives were fairly similar, because I also, when I went into fourth grade, and we finally had a resource teacher in the area, I was bused to the other side of town for that. And all of that kind of came together when I started high school, because everyone in Palmdale went to the same high school, so anyone I knew prior to going across town, I got to know again, and still knew as as friends growing up, but we all went to high school together. But you know, I hear exactly what you're saying, and my parents did not impose limitations either, and I'm very blessed for that. But you went through school and then you went to college. Tell me about college.   Kane Brolin ** 22:19 It was a fun experience. Glad that I went through it. I attended Iowa State University for my bachelor's degree. I know that you've never, ever heard this before, but I really dreamed about being a radio personality. And I say that sarcastically. It's what I wanted to be, because I had a cousin that was in the business. But of course, since then, as I've gotten more into blind blindness culture and met many other people that I never knew growing up, I know that that the media and especially radio as a gift, is really fascinating to many of us, and a lot of us have had rotations in different parts of that, especially with the advent of the internet, but this was back during the 70s and 80s, and what I wanted to be at first was a DJ. Used to pretend to be one at home all the time and then, but I also knew where the library was, and I developed a great love of books and information and data. To some degree, I wasn't really a math guy, more of a word guy, but I then developed a deep interest in journalism and investigation and research, and so by the middle to late 80s, what I wanted to be was, let's just call it the next Peter Jennings, if one can remember who that is, right. And I'm sure that there are probably, you know, facsimiles of him today,   Michael Hingson ** 23:50 but it's hard to be a facsimile of Peter Jennings. But yeah, he really is,   Kane Brolin ** 23:55 and that he was great and but you know the disadvantage, the advantage and the disadvantage of going to Iowa State University. I Why did I go there? Because any of my few relatives that had gone to college, including my dad, had had gone there. My dad was very loyal to his alma mater, and he told both myself and my sister, who is a very different person and not blind at all. If it was good enough for me, it's good enough for you, and if you want me to pay for it, here's where you're going to go. Now, Iowa State is mostly an engineering and agricultural school. It's a land grant institution. And I know that land grant institutions are a little controversial in today's climate where there is more of an emphasis on diversity, equity, inclusion and making up for some past societal wrongs, but these are deeply respected institutions that mainly turned out people that ended up well, doing things like building. Bridges and being mechanical engineers and developing new seed corn hybrids and things of this nature. It did have a telecommunicative arts program, and I was in it, but there were very few of us in it, and I did get a chance to get my hands on the equipment. I was a broadcaster, first on a student radio station at Iowa State called K usr. Then I actually did work for pay, sort of for a number of years for w, O I am and FM, which were flagship stations of what we would now call the the NPR network. You know, these were around since the 20s, and I actually did work for them. I was on air a little bit. I ran the control board a lot, and I worked for those two stations on a part time basis, probably about a three quarter time basis, for several years after leaving college, and it was really a student job, but I had trouble finding any other more meaningful work in the industry. What I gradually came to find out is that I loved radio, but radio really didn't love me, and I wasn't really thinking strategically. At that time, I graduated in 1988 it is that very same year that a little known figure from Kansas City named Rush Limbaugh hit the American airwaves like a ton of bricks. And because of him and some other people like him, all of a sudden, local stations realized that they could drop their news and information programming, stop hiring so many people, and because Mr. Limbaugh was as popular as he was, they could basically run a lot of satellite based programming, have somebody sort of halfway monitor the board and hire somebody else to program computer systems that would put automated commercial breaks on and things like this, and they wouldn't really have to produce local content. We also saw the elimination of the equal time standard and the Fairness Doctrine, which required local stations to put on a variety of viewpoints and air programming every week that was in the public interest, that didn't necessarily have commercial value. And so the things I wanted to do became a lot harder to do, because by the time I was ready to get hired to do them, not a lot of radio stations were hiring people to do it, even in the even in the television world, and so strategically, I was buying into a sinking market, and That wasn't a great place to be at that time. And so with some reluctance, after a lot of fruitless job searching, I chose another path, not necessarily knowing where that path would lead. And so the last time I ever got paid to run a shift for a radio station was in late June of 1993 I've been a guest on a couple of different shows and some podcasts like this one. I greatly enjoy it. I've even thought about doing some internet broadcasting. I don't have the time, really to do that now, but, but, and I miss it, but I have found out there are ways of diverting the skill sets I have to another path.   Michael Hingson ** 28:25 And what path did you choose?   Kane Brolin ** 28:28 Initially, the path I chose was graduate school. I was fortunate enough to have gotten good enough grades that I was able to get approved by a number of different business schools. You know, the first path I really wanted to do is be a Foreign Service Officer for the diplomatic corps. I applied for the US Department of State. And I had some hopes in doing that, because around 1990 a gentleman named Rami Rabbi. You may know him, I do did became the first blind person ever to be a Foreign Service Officer. Now, he had advantages. He had traveled the world. I had traveled to Mexico and Costa Rica, and I spoke Spanish, and I was pretty fluent, but he was a little bit more qualified in different ways that they were looking for. So I wanted some international experience. I applied for the Peace Corps, and I had no real shot at that. What they were looking for was something very different from what I was then. But I did apply to the Foreign Service, and I made it almost all the way down the hiring process. I made the final 3% cut among the class they were looking at in 1990 and 91 I went to Virginia to, I think Alexandria and I sat for the last round of interviews and simulations that they did. Unfortunately, I was in the top 3% and they wanted the top 1% so I had a really fun few days out there at the government's expense. But I also found that I was not going to be hired to be the second blind. Foreign Service officer. I later found out that Mr. Robbie had to actually file a lawsuit and win that lawsuit to get his opportunity. So I know that the system were not exactly bought in to blame people doing this on a regular basis. I know there's others that have gotten there since that, and I've met one of them, but but that that wasn't for me, but they also said what I really needed was more management experience. I'd never done anything in management, so I decided to go to management school or business school as graduate school. I got accepted by a few different places. I chose Northwestern University in Chicago. My sister had gone through that program. I guess that's maybe one of the reasons I selected that one. I could have gone to a couple of others that also had accepted me, and sometimes I wonder what would have happened had I done that. But I did spend two years in Chicago land met some of the most impressive people that I've ever met in my life. Figured out train systems and pace bus systems, and went all over the place and had friends in the city, not just in the school. I made the most of that time, and that's what I did from 1993 to 1995 unfortunately, I found out you can get a an MBA or a master of management, but they still, still weren't hiring a lot of blind people out there. And so while my associates were getting jobs at McKinsey and Company, and Booz Allen Hamilton, as it was known at that time, and they were working for Bank of America, doing all kinds of interesting things and and also brand management companies like disco and Kellogg and all that. I got all of one job offer coming out of one of the top 5b schools in the country, and I took that job offer, which led me to Midland, Michigan, where I knew nobody at that time, but I spent about three and a half years doing various types of business research for the Dow Chemical Company, and that did not last as a career, but I got a chance to make the first real money I had ever earned. At that time through another connection that wasn't related to Dow, I happened to meet the woman that I eventually married and am with now, and have had four kids with, and so that was a whole different kettle of fish. But at the end of 98 I was downsized, along with several others in my department, and we decided at that time that entrepreneurship was probably not a bad way to go, or, you know, something that wasn't just strictly speaking corporate. In 2000 I landed in the South Bend, Indiana area, which is where she is from. I had never lived here before. This is where I am now. And while struggling to find a place here, I realized that I could get hired on as what is called a financial advisor. I had no idea what that was. Well, you know, with a business degree, I could probably be a credible hire as a financial advisor. Little did I know that that involved tele sales. In the very beginning, never thought I was a salesperson either. Since then, I have found out that I have more selling ability than I had ever thought that I might and that that is an honorable profession if you're convincing people to do what is right for themselves. And so I've found that over the years, being what I am enables me to, well, in a way, keep my own hours. We've chosen the small business, sort of independent contracting route, rather than the employee channel, working for a bank or for somebody else's brokerage. I get to be a researcher, I get to be a public speaker now and then, and I get to help people problem solve, which is something I would not have had a chance to do on the radio. And when someone comes up to you, as a few people have and have, said, you know, thank you for making it possible for me to retire and to do what I want to do, and to spend time with grandkids and to live where I want to live. You know, that's a that's definitely a hit. That's a great feeling to have someone say, Thank you for helping me to do and to be what I didn't know I could do or be. So   Michael Hingson ** 34:38 investing isn't what you had originally planned to do with your life. So I can't say that it was necessarily a lifelong goal from the beginning, but you evolved into it, and it seems to be going pretty well for you.   Kane Brolin ** 34:51 Well, yeah, I think it has. It's investing means different things to different. People, to some clients, the goal is, I just don't want to lose money. Please put me in something that earns a little bit, but I don't want the chance for anything I'm in to go down for others. What investing means is, I want to be more aggressive. I want to build what I have. What do you think about this or that opportunity? What stock should I be in? Because I really want to grab onto an opportunity and seize the day and have as much as I can have at the end of the day. And you know, For still others, it means, it means giving. It means building something up so I can pass it along, either to a charity, to the kids, to the grandkids, to to my religious institution of choice, whatever that is. So I find that investing is not just investing, the the at the root, at the heart of investing, the heartbeat of it, is really the people that I serve. And you know, I was told early on, hey, you don't have a practice. All you're doing is practicing, unless you have people to be in front of. And so in my mind, you know, and I'm not that much of a quantitative guy. I'm I'm not the person out there working as an actuary for Symmetra Life Insurance Company figuring out how much money has to go in and how much it must earn to be able to give 50,000 people the payouts they want from an annuity till the end of their projected lifespans. That's that's not where I am. I'm not designing a mutual fund that's more like what a certified financial analyst would be. I am a Certified Financial Planner practitioner, and what a CFP does is takes numbers that you see and translates those into action steps that I can explain in plain English terms to a client I'm in front of that can give that individual person, family or small business the kinds of outcomes that they want. So I'm on the retail end of the food chain, and my job is to try to take the numbers that others are generating and boil that down into something that is digestible to the common man and woman, that allows them to, we hope, live the way they want. So   Michael Hingson ** 37:29 I gather from listening to you though, that you enjoy what you do.   Kane Brolin ** 37:36 I do particularly when it works.   Michael Hingson ** 37:39 Well, there's times.   Kane Brolin ** 37:40 There are times it gets a little tricky. 2001 2002 I know that you had a very personal experience that vaulted you, Michael, into this, into the realm of the famous, or the Almost Famous, on 911 I remember what 911 was like as a very small time retail investment person working out of a field office. I was somebody's employee at that point. I was working for American Express financial advisors, and I remember my life was never in danger in 911 but there were a lot of clients that thought their money and their data were in danger, and then the country that the country itself, might even be in danger. And so I morphed during that week from being a telemarketing person trying to set appointments with people I'd never met to being a person who was trying to dole out comfort and a feeling of security and solace to people I had met who the few that I was managing their accounts at that time, calling them and saying, You know what, your money and your data are safe. I'm here. The company that you have your stuff invested with is based in Minneapolis. It's not based in the Twin Towers, the markets are shut down. There will be volatility, but you're not crashing today, just so   Michael Hingson ** 39:08 the other the other side of it, the other side of that, was that during that week after September 11, there were a lot of people who were working and moving, literally Heaven and Earth, if you will, to bring Wall Street back. And I know I'm working with some of those companies and providing them with the backup equipment, or not so much at the time, backup equipment, but the equipment that would be able to read existing tape backups and put that back on computers. And I know, I think it was Morgan Stanley had found an office space sometime during the week after September 11. Then, as they describe it, it was the building with a floor the size of a foot. Football field, and they scrounged and scavenged and got their providers of equipment, like IBM to provide them with computers, even taking them from IBM employees desks to provide enough equipment to be able to set up what was the equivalent to the trading floor that had been in the world trade center that was destroyed on September 11, and literally from Friday afternoon that would have been the 14th to the 16th in 36 hours. They not only reconstructed physically what the trading floor was but because of what we provided them with, they were able to completely reconstruct what everything looked like on their computers. So when Wall Street reopened on the 17th, everything was like it was when everything shut down on the 11th now, I think there's some blessings to the fact that the towers were struck before Wall Street opened. I don't know how much easier that made it maybe some, but the reality is that data is backed up regularly, so they would have been able to to survive, but the fact that the markets hadn't opened in the US certainly had to help. But by Monday, the 17th, they brought Wall Street back, just as if nothing had happened. It was a monumental feat to be able to do that. That is a story   Kane Brolin ** 41:37 that I would love to read, because I've never heard that story before, and that makes me feel very unintelligent. Michael, you know, I can't even imagine the logistics and the people and just even the imagination that it would take to reconstruct that. I'm sure it was 1000s. I'm sure it was 1000s of people. And I'm sure that probably that's something that somebody had thought about even before the 911 incident happened. I don't think that was invented out of whole cloth on Friday the 14th, but that's a story that would be a very captivating book, and if no one's written it, then, gosh, would that be a fun thing to research and write.   Michael Hingson ** 42:21 Well, you know, the reality is, the SEC required that all data from financial institutions had to be backed up and kept available off site for seven years. So first of all, the data was all around and that's why I think it was an especially great blessing that the markets hadn't opened, because all the backups from the previous night, and probably from all the not only the futures, but the sales from foreign markets, were pretty much all backed up as well. So everything was backed up. That, of course, was the real key, because getting the hardware, yes, that was a logistical nightmare that they were able to address, getting the computers, getting everything where they needed it. Then companies like ours providing them with the wherewithal to be able to pull the data from the tapes and put it back onto the computers. It had to be quite a feat, but it all worked. And when Wall Street opened, it opened as if nothing had happened, even though some of the the offices were now in completely different places across the river. But it all worked, incredible. Yeah, I was, it was, it was pretty amazing. I knew people from the firms. And of course, we helped them by providing them with equipment. But at the same time, hearing about the story later was was really quite amazing, and and they did a wonderful job to bring all that back. So it was pretty, pretty amazing that that all that occurred. So that was pretty cool all the way. And   Kane Brolin ** 44:00 of course, the other struggle was in 2007 2008 I remember when I would be sitting at my desk and I'm not a day trader, I'm, I'm, I'm a long term investor. That's what most of my clients want. I'm not in there, you know, trading, trading daily options. I'm not doing inverse leveraged products that have to be bought in the morning and then sold in the afternoon under most cases. But I remember sitting at my desk in 2008 when the great recession was going on with the financial crisis happened and and when banks and huge investment banks, brokerage institutions were, in some cases, completely failing, that's a whole other story that was chronicled in books like The Big Short as an example, but I remember sitting at my desk and timing it and watching in a five minute period of time. As the Dow Jones Industrial Average, which was back in in those days, was, was what maybe 6000 or so as a benchmark. It was going up and down by a margin of error of 800 points in five minutes, it would be 400 up one minute, and then 400 down from that level. In other words, an 800 point swing within a five minute period of time. There was one day I went to take a test, because I have continuing education on a pretty regular basis, had to go to a testing center and take a test that lasted maybe three hours. I got back, and I think the market for at least the Dow Jones had dropped by 800 points during the time that I was in the testing center. And that gives you some stomach acid when that sort of thing happens, because even though it it's, you know, things always bounce back, and they always bounce up and down. Clients call and they say, oh my gosh, what happens if I lose it all? Because people really think that they could lose it all. Now, if you're in a mutual fund with 100 different positions, it's very unlikely, right? All of those positions go to zero. What I found out is that when people's money is concerned, it's emotional. Yeah, it's all rational. They're not looking at the empirical data. They're thinking fight or flight, and they really are concerned with what in the world am I going to do if I go to zero? And   Michael Hingson ** 46:38 it's so hard to get people to understand, if you're going to invest in the market, it has to be a long term approach, because if you don't do that, you can, you can disappoint yourself, but the reality is, over the long term, you're going to be okay. And you know now, today, once again, we're seeing the evidence of that with what the Fed did yesterday, lowering by a half a point, and how that's going to affect everything. But even over the last five or six years, so many people have been worried about inflation and worried about so many things, because some of our politicians have just tried to scare us rather than dealing with reality. But the fact of the matter is that it all will work out if we're patient and and allow things to to work. And what we need to do is to try to make wise decisions to minimize, perhaps our risk. But still, things will work out.   Kane Brolin ** 47:43 Yeah, I remember, I think, the Dow Jones Industrial Average, which is what always used to get quoted, at least on the radio and the television. It was somewhere in the somewhere in the 11,000 range, before the 2008 debacle. And it fell to, I think, 6400 right was the low that it reached. Now it's over 41,000   Michael Hingson ** 48:11 closed up above 42 yesterday. I'm not   Kane Brolin ** 48:13 sure it very well may have so you know when you when you really think about it, if you just stayed in and it's more complicated than that. One of course people have with the market is that when the market crashes, they also may need to get their money out for different, unrelated reasons. What if I lost my job as a result of the market crashing? Right? What if? What if there is a need that I have to fulfill and that money has to come out for me to make a house payment. You don't know that. And so that's the unfortunate part, is that a lot of the academic missions don't take into account the real human factor of real people that need to use their money. But if you could stand to hang on and leave it in, it would be worth you know, what would that be like six or seven times more than it was in 2008 but that's not what what clients often do. They they often want to sell out of fear when things are down, and then wait too long to buy back in when the elevator has already made its way quite a ways up, right?   Michael Hingson ** 49:25 I remember once, and I don't remember what the cause was, but Rolls Royce dropped to $3 a share. And there were some people saying, this is the time to buy. It is it's not going to go away. And those who did have done pretty well. Bank   Kane Brolin ** 49:44 of America was $3 a share for quite some time. It was, it was technically a penny stock. This is Bank of America, you know, one of the leading financial institutions in the in the country, which, incidentally, has a very interesting. History. It wasn't born in New York, it was born in the south, right? But, yeah, if you only knew what those trough opportunities were and knew exactly when to buy in and and I'm constantly telling people, look my my goal is, is not so much to figure out what to buy but when to buy in. We're trying to buy low and sell high, and just because something did well last year doesn't mean you have to hang on to it. It might mean we want to trim that position a little bit, take some profit and and pick something that doesn't look as attractive or sexy because of last year's lackluster returns, but maybe this year. It will just due to changing conditions. Financial markets run in cycles. And it's not that some things are inherently good or bad. Some things are in favor now. They were not in favor last year, and they might not be in favor, you know, two years from now, but they are now. So that's the hard part. You're not supposed to really time the market. We can't predict all these things, but that's why you encourage people to diversify and to have some things that are not correlated with each other in terms of doing well or badly at the same time. So you can always sometimes be gaining with in with your left hand, while your right hand is is struggling a bit. Hence,   Michael Hingson ** 51:25 the need for people who are certified financial planners, right? So there you go. So you, you got married, what, 27 years ago, and you married someone who was fully sighted, who probably didn't have a whole lot of exposure to blindness and blind people before. How did all that work out? Obviously, it's worked out because you're still married. But what was it like, and was it ever kind of an uncomfortable situation for you guys?   Kane Brolin ** 51:58 I don't think blindness. Surprisingly enough, I don't think it was super uncomfortable for her. Now, she had not encountered lots of blind people before, maybe not even any before. She met me, but I met her, and this is where I had it easy. She didn't have it easy, but I met her through her family. I knew my wife's name is Danica. I knew her brother before I knew her, because he and I had been buddies. We for a little while. We ended up living in the same town up in Michigan, and it was not here in the South Bend area where she is, but I went home and had a chance to be to tag along as he was doing some some family things and some things with his friends so but, but my wife is a very interesting father. She has a very interesting dad who is no longer with us. May he rest in peace? No, no. Hello. Sorry. My nine year old just made a brief appearance, and she's incorrigible.   Michael Hingson ** 53:00 You wouldn't have it any other way. No, there   Kane Brolin ** 53:03 are days when I would, but I don't. So anyway, the I found out some interesting things raising kids as a blind parent too, but you know, her dad did not see really any kind of limitations when the world around him was racist he really wasn't. When the world around him was ableist. He really didn't. And one of the things he encouraged me to do, they had a little acreage Danika parents did. And he actually asked me one time when it was a leaf blowing or leaf storing season, it was in the fall, lots of oak trees, different things there to drive the garden tractor, as there was a Baleful leaves behind that he was taken to an area where they would eventually be burned up or composted or something. And I did that. He had an old garden tractor with a, you know, his gas powered, and it had pedals and steering wheel, and he would literally run around alongside it, didn't go very fast, and tell me kind of when and where to turn. I'm told that I almost crashed into the pit where the basement of the home was one time, but I didn't. So he was one of these people that like saw virtually no limitations. Encouraged his kids and others to do great things. He didn't have a great feel for people. He would have been an anti politician. He had trouble remembering your name, but if you were a decent person and treated him right, it didn't matter if you were black, purple, green, blind, deaf, whatever. He saw it as an interesting challenge to teach me how to do things. He taught me how to kayak. He taught me how to cross country ski. Back in those days before climate change, we actually got quite a bit of snow in the area where I live, even as early as Thanksgiving to. I'm in November. And so the first couple of winters that we lived here, and we would go to a local park, or, you know, even just out in the in the backyard of where his property was, and, and, and ski, Nordic ski, not downhill ski, really, but it was, it was an amazing exercise. It's an amazing feel to be able to do that, and I have no memory, and I had no relatives that that were in touch with the true Scandinavian heritage, that ancestry.com says that I have, but the act of doing a little bit of Nordic skiing with him gave me a real feel for what some people go through. Because traditionally, skiing was a form of transportation in those countries. In the Larry P you skied to work, you skied to somebody else's house. So, you know, I thought that that was fun and interesting. Now, the last few winters, we haven't gotten enough snow to amount to anything like that, but I do have, I still have a pair of skis. So no, that may be something that we do at some point when given the opportunity, or some other place where we have a bit more of a snow base.   Michael Hingson ** 56:10 Well, I'm sure that some people would be curious to to know this being blind and doing the work that you do, you probably do. Well, you do the same things, but you probably do them in different ways, or have different technologies that you use. What's some of the equipment and kind of technologies that you use to perform your job?   Kane Brolin ** 56:32 Well, you know, I wouldn't say that. I'm cutting edge. I'm sure there are people who do differently and better than I do, but I do most of my work in a PC based environment. It's a Windows based environment at the present time, because the broker dealers and the other firms that I work through, you know, I'm independent, in a way, meaning I pay my own bills and operate out of my own space and have my name of Berlin wealth management as a shingle on my door, so to speak. But you never walk alone in this business. And so I chose, ultimately, a company called the Commonwealth financial network to serve as my investment platform and my source of technology, and my source of what is called compliance, which means, you know, they are the police walking alongside what I do to make sure that I've documented the advice I've given to people, to make sure that that advice is suitable and that I'm operating according to the law and in the best interest of my clients, and not Not taking money from them, or, you know, doing phony baloney things to trade into a stock before I recommend that to somebody else. You know, there's a lot of malfeasance that can happen in this type of industry, but all these securities that I sell and all the advice that I given are done so with the blessing of the Commonwealth Financial Network, which is a member of FINRA and SIPC, I just need to point that out here. But they also provide technology, and most of their technology is designed to work in a Windows environment, and so that's typically what I have used. So I use JAWS.   Michael Hingson ** 58:23 And JAWS is a screen reader that verbalizes what comes across the screen for people who don't know it right, or puts   Kane Brolin ** 58:28 it into Braille, or puts it into Braille in the in the in the early days of my doing the business, many of the programs that we had to use to design an insurance policy or to pick investments, or to even monitor investments were standalone programs that were not based on a web architecture that would be recognizable. And so I was very fortunate that there was money available from the vocational rehab system to bring somebody in from Easter Seals Crossroads here in Indiana, to actually write Jaws script workarounds, that is, that could help jaws to know what to pull from the graphics card on the screen or in the system, to be able to help me interact. Because otherwise, I would have opened up a program and to me, it would have just been like a blank screen. I wouldn't be able to see or interact with data on the screen. Now, with more things being web based, it's a little easier to do those things. Not always. There are still some programs that are inaccessible, but most of what I do is through the use of Windows 10 or 11, and and with the use of Jaws, I do have, I devices. I like Apple devices, the smaller ones. I'm actually speaking to you using an iPad right now, a sixth generation iPad I've had for a while. I have an iPhone so I can still, you know, look up stock tickers. I can send 10. Text messages or emails, if I have to using that. But in general, I find that for efficiency sake, that a computer, a full on computer, tends to work best and and then I use that more rapidly and with more facility than anything else, right? I use the Kurzweil 1000 system to scan PDFs, or sometimes printed documents or books, things like that, into a readable form where I'm trying to, trying to just kind of anticipate what other things you may ask about. But you know, I use office 365, just like anybody else might. You know, I I have to use a lot of commonly available programs, because the people monitoring my work, and even the clients that I interact with still need to, even if they have sight, they need to read an email right after I send it. You know, they've my assistant has to be able to proof and manipulate a document in a form that she can read, as well as one that I can listen to or use Braille with. I'm a fluent Braille reader and writer. So there are some gizmos that I use, some braille displays and Braille keyboards and things of that nature. But, you know, most people seem to be under the misconception that a blind guy has to use a special blind computer, which must cost a king's ransom, not true, if anybody's listening to the program that isn't familiar with 2024 era blindness technology, it's mostly the same as anybody else's except with the modifications that are needed to make stuff accessible in a non visual format, and   Michael Hingson ** 1:01:45 the reality is, that's what it's all about. It's not like it's magically expensive. There are some things that are more expensive that do help. But the reality is that we use the same stuff everyone else uses. Just have some things that are a little bit different so that we are able to have the same access that other people do, but at the same time, that's no different than anyone else. Like I point out to people all the time, the electric light bulb is just a reasonable accommodation for light dependent people. Anyway, it's just that there are a whole lot more people who use it, and so we spend a whole lot more time and money making it available that is light on demand to people. But it doesn't change the fact that the issue is still there, that you need that accommodation in order to function. And you know that that, of course, leads to and, well, we won't spend a lot of time on it, but you are are very involved in the National Federation of the Blind, especially the NFB of Indiana, and you continue to pay it forward. And the NFB has been all about helping people to understand that we're not defined by blindness. We're defined by what we are and who we are, and blindness is happens to be a particular characteristic that we share   Kane Brolin ** 1:03:09 well, and there's a lot of other characteristics that we might not share. As an example, somebody, I don't know that he is involved in the NFB as such, but you know blind, if you're involved in American Blind culture and and that you've probably heard of a man named George Wurtzel. He is the brother of the guy that used to be president of the NFB of Michigan affiliate. But I understand that George is very good at things that I am not at all good at. He, you know? He understand that he almost built his own house from the ground up. His skill is not with computers and email and all this electronic communication that they do today, but he's a master woodworker. He's an artisan. You know, I I'm also involved, and I'd be remiss if I didn't mention it, I'm also involved with an organization called Penny forward, which is, you know, it could be the direction that I ultimately head in even more because it dovetails with my career. It's financial, education and fitness by the blind, for the blind, and it was started by a young man named Chris Peterson, who's based in the Twin Cities, who is not an NFB guy. He's actually an ACB guy, but his values are not that much different, and he's been a computer programmer. He's worked for big organizations, and now he started his own and has made a full time business out of financial fitness, educational curricula, podcasting, other things that you can subscribe to and buy into. And he's trying to build a community of the varied blind people that do all kinds of things and come from all sorts of backgrounds. And in one of the later editions of his podcast, he interviewed a man who's originally from Florida, who. Founded a company called Cerro tech that some might be familiar with, Mike Calvo, and Mike came to some of the same conclusions about blindness that you and I have, except that he's much younger. He's from Florida, and he's a Cuban American. He's a Latino whose first language growing up probably was Spanish, and who actually came out of, out of the streets. I mean, he was, he was in gangs, and did all kinds of things that were very different from anything I was ever exposed to as a young person. So I think in a lot of ways, we as blind people face the same types of issues, but we don't. None of us comes at it from the same vantage point. And, you know, we're, we're all dealing with maybe some of the same circumstances, but many, many, we've gotten there in very many different ways. And so I try to also impose on people. We are all different. We're a cross section. We don't all tie our shoes or cook our meals the same way. We don't want to live in the same environment. We don't want to do the same hobbies. And we don't all have better other senses than sighted people do. I don't know how many times you've heard it. I'd be a very rich man if I had $1 for every time someone said, Well, yeah, but you know, being blind, your hearing must be so much better, your sense of smell must be so much more acute. Well, no, the the divine forces in the universe have not just compensated me by making everything else better. What do you do with someone like Helen Keller, who was blind and deaf. There are people with plenty of people with blindness, and also other morbidities or disabilities, or I don't even like disabilities, different different abilities, different strengths and weaknesses. Along with blindness, there are blind people who also happen to be autistic, which could be an advantage to them, in some ways a disadvantage to others. I would like to go beyond the discussion of disability and think of these things, and think of me and others as just simply being differently able, because, you know, what kinds of jobs and roles in life with people that have the characteristic of autism, maybe they are actually better at certain things than a non autistic person would be. Maybe overall, people who live with the characteristic of bl