Podcasts about product leadership

Is your organization losing 7% of its annual revenue to complexity? In this podcast hosted by Boston New Technology CPO Shweta Agrawal, Freshworks Chief Product Officer Srini Raghavan will be speaking on how AI-native tools are transforming IT and customer service operations, and what it really takes to scale AI responsibly in the enterprise. Drawing on his experience leading product at Freshworks, RingCentral, and Five9, Srini shares the frameworks, real customer stories, and mindset shifts that separate product leaders who scale from those who stall.

Understand how to close the gap between AI experimentation and enterprise production. Shub Agarwal, Founder of the AI Trust Lab at USC and author of Successful AI Product Creation: A Nine-Step Framework, shares his AI product management framework for taking enterprise AI strategy from demo to production, drawing on two decades of product leadership at Amazon and Fortune 50 firms. He breaks down why experimentation must tie directly to business OKRs, the four mindset shifts leaders need to scale AI responsibly, and how the AI Trust Lab is building a benchmark evaluation framework for AI model trust and governance. Key Moments: Why 80% of AI Projects Never Reach Production (02:13): Shub traces the root cause of stalled AI programs to a missing system for moving from demo to deployment. Most teams have no repeatable path to production. Shub's Nine-Step Framework for Building AI Products (06:00): Most AI projects start with a cool model instead of a painful problem. Shub walks through the three phases of his framework: discovery, execution, and excellence. The Case Against "Fix Your Data First" (12:41): Conventional wisdom says clean your data before building AI. Shub challenges that, arguing modern LLMs offer far more flexibility with imperfect data. Four Mindset Shifts for Scaling Enterprise AI (16:35): Shub outlines the four shifts separating organizations that scale AI from those that stall, from measuring AI performance differently to embedding trust from day one. Inside Shub's AI Trust Lab at USC (23:54): Major foundation models are already being benchmarked on trust and safety. Shub explains the lab's mission to build a standardized evaluation framework for AI model governance. Why Enterprise AI Governance Needs Multiple Disciplines (28:36): AI models can be sycophantic, manipulative, or lack candor. Shub argues that building trustworthy AI demands an interdisciplinary approach. Key Quotes: “I think the fundamental problem that organizations are facing today… is not that they have a lack of experimentation in the demo aspect. The challenge is they don't know how to take those demos to production, and that is where I saw the gap.” - Shub Agarwal “I do think data is the fuel for AI… But I think today organizations are crippled by this ‘fix your data, and then we'll build AI', and they never build AI. They never build use cases that are adding value.” - Shub Agarwal “There's no FICO scores for models, so I decided to create one. I built this lab… bringing the computer scientists, the researchers, the applied AI researchers, the policy, and the communication people together to think of what is trust, define it, and ultimately measure and evaluate it.” - Shub Agarwal Mentions USC AI Trust Hub Successful AI Product Creation: A Nine-Step Framework by Shub Agarwal Four Steps to Epiphany: Successful Strategies for Products That Win by Steve Blank Masters of Scale podcast with Reid Hoffman Guest Bios  Shub Agarwal is an associate professor of professional practice at the University of Southern California, an industry executive, and an advisor to start-ups and academic institutions. He holds an MBA from the University of California, Los Angeles (UCLA), and an MS from Carnegie Mellon University (CMU). He is the author of two books: Solve Catch-22 of Product Management and Successful AI Product Creation: A 9-Step Framework. He has made significant contributions to the fields of artificial intelligence and machine learning, holding several U.S. and global patents for his work, and is also a published author of several technical research papers. With around two decades of extensive experience in product management and leadership, his journey has been marked by a relentless pursuit of leveraging AI technologies to create impactful products that redefine industry standards. His industry experience includes leadership roles at Amazon, Silicon Valley start-ups, and other Fortune 50 firms. Hear more from Cindi Howson here. Sponsored by ThoughtSpot.

On this episode, I speak to the returning Petra Wille, product leadership coach, author of Strong Product People, and founder of the Product at Heart conference. Petra has spent years helping product leaders and organisations develop stronger product cultures, leadership practices, and team structures across a wide range of industries. We went deep into product leadership, especially in an age of AI where we're all being told to be builders again, and how her Product Leadership Wheel helps product leaders up their game. Episode highlights Leadership is a distinct discipline - Strong individual contributors do not automatically become strong leaders, and leadership requires deliberate development rather than promotion by default. Product leaders need directional clarity - One of the core responsibilities of leadership is helping teams understand where the organisation is going, why it matters, and how everyday decisions connect to broader strategy. Coaching is an underused leadership skill - Petra argues that many leaders underestimate the importance of coaching capabilities and fail to invest enough time in helping teams grow and improve. Culture is often invisible inside organisations - Teams frequently struggle to articulate their company culture because they are immersed in it every day, making reflection and intentional leadership even more important. AI is changing the demands placed on leaders - Product leaders are being forced to rethink team structures, workflows, decision-making, and product experiences as AI reshapes how organisations operate. Efficiency gains can create new problems - Faster delivery is not automatically better. Petra warns that organisations risk creating more technical debt, burnout, and shallow thinking if speed becomes the only goal. Leadership requires optimistic narratives - In periods of uncertainty, leaders play a critical role in creating credible and motivating visions of the future for their teams and organisations. Feedback gaps exist between leaders and teams - Many product leaders believe they are performing well, while individual contributors often see significant shortcomings, partly because organisations lack shared frameworks for discussing leadership quality. Reflection matters more than benchmarking - Petra emphasises that leadership frameworks should help people identify growth areas and learning opportunities rather than turn development into rigid performance comparisons. Leaders should focus on the "shipyard" - Rather than constantly jumping into delivery work, product leaders should concentrate on improving the systems, structures, and environments that enable teams to succeed. ... and much more. Contact Petra Website: https://www.petra-wille.com Product at Heart: https://www.productatheart.com LinkedIn: https://www.linkedin.com/in/petra-wille-b8b1329/

Superhuman Mail users respond to 72% more emails per hour and save an average of four hours every week — numbers backed by a case study from one of the Big Three strategy consulting firms. Rahul Vohra, CEO at Superhuman Mail, built the world's fastest email engine over three years without launching, held the line until the product was ready, and then productized product-market fit into a repeatable, measurable science. Following Superhuman's acquisition by Grammarly in 2025, Rahul is now steering the company toward a unified AI-native productivity suite spanning email, calendar, tasks, and agents.What you'll learn:The 5-step PMF Engine: how to survey, segment, analyze, implement, and track your way to product-market fit with a numerical scoreWhy you should ignore the not disappointed and most somewhat disappointed users — and which signals actually tell you who to build forHow to use the High Expectation Customer (HXC) framework to narrow your market without changing your productWhy PMF is a moving target and how to defend it against commoditization and copy-cat competitionHow Rahul operates as the editor of the product — using 20 verbatim quotes to push PMs and designers to sharper decisionsKey takeaways:If more than 40% of your users would be very disappointed without your product, you have an initial PMF — and you can measure your way thereChanging your market is faster than changing your product — segmentation alone can jump your PMF score 10 points overnightBuilding for your highest-expectation customer is not the same as building for your ICP — confuse the two, and you'll optimize for the wrong signalCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Rahul VohraSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

GoFundMe has facilitated over $40 billion in help since 2010, powering a community of more than 200 million people across 20 countries. Arnie Katz is the Chief Product and Technology Officer there — and a three-time CPTO, having previously led product and engineering at StubHub and TheRealReal. In this episode, he brings the rare perspective of someone who has built and scaled marketplaces at every stage, across multiple industries.What you'll learn:The three failure modes every marketplace must solve — cold start, imbalance failure, and false positive growth — and how to fix each oneHow GoFundMe is using AI agents to reduce friction for fundraisers, resulting in an expected $125 million in additional funds raisedWhy AI is driving revenue growth at GoFundMe, not just developer productivity — and how they sequenced that deliberatelyThe real trade-offs of the CPTO model: what you gain in speed, and what you have to mitigate through hiringHow GoFundMe is building demand-side and matching mechanisms to grow donation volume beyond viral sharingKey takeaways:Marketplace liquidity isn't just about having enough supply — it's about designing the right matching and demand mechanisms at every stage of scaleAI unlocks revenue opportunities that were previously uneconomical to pursue, especially when the customer is already in a vulnerable, high-friction stateThe CPTO structure enables faster decision-making, but requires consciously strong functional leaders underneath to offset the natural lean toward one sideCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Arnie KatzSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

What does it mean to be a true product rebel in the age of AI? Heather Samarin and Vidya Dinamani sit down with Raviv Levi, former Chief Product & Technology Officer at Sift, as they unpack how product leaders can stay focused on what really matters—amid constant noise, data overload, and accelerating change. From building alignment across competing teams to rethinking experimentation in an AI-first world, this conversation explores how faster prototyping, sharper problem focus, and stronger conviction are redefining product leadership.

Robinhood posted $4.5 billion in revenue in 2025, up 52% year-over-year, while growing its Gold subscriber base 58% to 4.2 million paid members. Abhishek Fatehpuria, VP of Product at Robinhood, joined the platform as an intern in 2016 and has built the brokerage business from a single-product equities app into a multi-product financial platform. This episode is a detailed look at how Robinhood structures product thinking at scale — without sacrificing the UX moat that made it win in the first place.What you'll learn:How Robinhood uses two leading indicators, net deposits and Gold subscriptions, to measure long-term customer commitment before revenue shows upWhy treating legal and compliance partners as product owners, not blockers, is the unlock for shipping fast in a regulated marketThe "barbell strategy" for UX: design for the newest user and the most advanced user simultaneously, and let the middle take care of itselfHow the early-stage ideation sprint has compressed from 4–5 weeks to 2–3 days with AI toolsWhy Robinhood Social is built on verified identity and real trades — and what that unlocks for the future of retail investor relationsKey takeaways:Paid subscriptions aren't just a revenue line — they're the connective tissue that drives multi-product adoption across a platformPride is a scalable quality standard: when teams enforce it themselves, quality and speed stop being in conflictAI embedded into workflows moves faster than AI bolted on as a standalone featureCredits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Abhishek FatehpuriaSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

Las ofertas laborales de Product Engineer crecieron 53.6% en 2026. PostHog ($1.4B), Vercel ($9.3B) y Figma ($20B) ya dejaron de contratar developers tradicionales: lo que buscan son Product Engineers — o como Figma los llama, Product Builders. En este episodio, Oz y Tito Neira recorren qué es realmente un Product Engineer, por qué este perfil está unificando los roles de producto, diseño e ingeniería, y cómo la IA se volvió el acelerador imposible de ignorar.00:00 Intro y bienvenida00:43 ¿Qué es un Product Engineer?02:10 De ticket a producción sin ceremonias04:49 El problema de las dependencias en equipos06:30 ¿Puede un Product Owner ser Product Engineer?08:13 "Si tu trabajo no termina en Git, no existe"11:33 Dos tipos de developers14:40 Estadísticas del mercado laboral18:11 Empresas que lo hacen bien: PostHog, Vercel, Figma20:30 El developer que vive en la terminal23:26 Características del Product Engineer ideal27:05 Cuando la IA prioriza mejor que un humano29:41 ¿Es viable sin IA? La respuesta es no32:20 Recomendaciones para developers35:54 Superpoderes para el arquitecto de software39:09 Consejos para empresas42:24 Datos clave y reflexión final✩ CURSOS DISPONIBLES

What does it take to grow into product leadership in the age of AI, and help shape how product managers work in the future? This episode explores exactly that.We sit down with Dominik Ilichman, Senior Product Manager at Productboard, for an honest and inspiring conversation about career growth, AI-first product development, and the evolving partnership between product, design, and engineering.With a background in law, experience at Meta, and now a key role in shaping Productboard Spark, Dominik shares his unique journey into product management and what he's learning while building in one of the fastest-changing areas of tech.In this episode, you'll hear:How Dominik went from law to product managementHow AI tools like Spark, Cursor, and Claude Code are changing the way he worksWhy great product specs matter more than ever in the age of AIHow Productboard's triad model helps product, design, and engineering build better togetherWhat he looks for in today's product-minded engineersWhy continuous AI experimentation is essential for anyone in techWhether you're a product manager, engineer, or someone curious about building AI-powered products, this episode offers a thoughtful look at what the future of product work can look like.Interested in joining our team? We're hiring across multiple departments. Check out our careers page for the latest vacancies. We'd love to hear from you!

Businesses killed QA with bad org design, but with AI, is there potential for a near-term QA boom?Join Product Manager Brian Orlando and Enterprise Business Agility Consultant Om Patel as we discuss the systematic elimination of QA roles over the past decade and discuss why that decision is now backfiring.That's right, with AI-generated code accelerating at breakneck speed and nobody to properly check or test it, Brian and Om argue that we might be heading toward a cliff of technical debt that will make skilled QA professionals more valuable than ever.We discuss this potential future in five acts:1. The Expensive Lie: Let's Dev Do the QA (until we lay them off as well)2. The Coming QA Boom3. When and Will Businesses Move Software Risk Upstream4. Why Dev Didn't and AI Won't Replace QA5. The Case for Human-In-The-LoopWhether you're a QA professional worried about your career, a product manager who inherited testing responsibilities, or a leader considering QA cuts - this episode provides data-backed arguments for why the QA field may be on the verge of its biggest resurgence yet.#QualityAssurance #AI #AgileLeadershipStack Overflow Developer Survey 2023, Practitest State of Testing Report 2024, World Quality Report 2025 by Capgemini and Micro Focus, GitLab DevSecOps Report 2024, Google Code Review Quality Study 2023, McKinsey Technology Report 2025 (State of AI in 2025), Theo (t3.gg) video on the future of developer roles, Software Quality and Beer podcast by Bob Cruz and Matt Kubal (Checkpoint Technologies), Cooper Bench (AI coding benchmark study), W. Edwards Deming (quality management principles), Toyota Production System (quality ownership model), Eliyahu Goldratt (Theory of Constraints / systems feedback loops), Brook's Law, Melissa Perri, Playwright (test automation framework), Claude Code (Anthropic)LINKSYouTube: https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596INTRO MUSICToronto Is My BeatBy Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

In this episode, Carlos Gonzalez de Villaumbrosia, CEO at Product School, interviews Vanessa Lee, Vice President of Product at Shopify, the engine of global commerce powering over $1.1 trillion in sales. As the most senior product leader at Shopify reporting directly to the CEO, Vanessa oversees the product strategy for a platform with a $165B+ market cap and recent 30% year-over-year revenue growth. A two-time YC founder, Vanessa brings a builder's mindset to leadership, emphasizing the need for technical fluency and courage as a service when making high-stakes decisions.What you'll learn:AI-Native Playbook: How Shopify transitioned from traditional SaaS to agent-led commerce.Internal AI Evals: How to use LLM-based judges to grade and ensure product quality.Technical Product Leadership: Why staying involved in API details and technical cohesion is critical for senior roles.The Versioning Framework: The strategy Vanessa used to successfully push back and convince her CEO to version Shopify's API.Key Takeaways:Beyond the PRD: Shifting focus from rigid specs to training AI models for non-deterministic outcomes.Courage as a Service: How to leverage deep domain expertise to find your screw it moment and drive organizational change.The Founder Mindset: Maintaining autonomy and an experimental spirit within a 10,000-person global organization.Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Vanessa LeeSocial Links:Find out more about Product School hereFollow our Podcast on TikTok hereFollow Product School on LinkedIn here

In this episode, Carlos Gonzalez de Villaumbrosia, CEO at Product School, sits down with Robby Stein, VP of Product at Google Search. Google Search serves billions of users and holds over 90% of the global market share, acting as the engine behind Alphabet's $400 billion in annual revenue.Robby is steering the most significant shift in Search history: the transition to AI. He oversees a massive portfolio, including the new AI Mode, which has already scaled to 75 million daily active users. Drawing from his time building Stories and Reels at Instagram, Robby breaks down how to build zero-to-one products inside a tech giant and why you need high conviction to push through early bad data.What you'll learn:Building Like a Startup: How to maintain crazy speed and focus on zero-to-one initiatives while protecting a massive core business.True Product-Market Fit: Why flat or J-curve retention in early cohorts is the only reliable indicator that a product is actually working.The Value of Colossal Disasters: The untold story of how early failures with Instagram Reels and Close Friends were necessary steps to global success.Agentic Search: How Google is moving beyond providing links to executing complex, multi-step tasks by deeply understanding personal context.Key takeaways:Start Small to Win Big: Even at Google's scale, massive AI products begin with just 500 trusted testers and a focus on solving specific user complaints.Look for the Golf Shot: When building AI, look for that rare moment when the whole system works perfectly to build the conviction needed to keep iterating.Leaders Must Co-Create: To move fast in a large org, leaders shouldn't just approve from the top; they need to form working groups and operate in the details.Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Robby SteinSocial Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here

In this episode, Adam Torres interviews Scott Bening, CEO of MBS2 Advisors. Scott shares his path from chemist to business leader, the innovation and scaling lessons behind Tide Pods, and how he now helps entrepreneurs and executives navigate leadership, growth, and transition. Follow Adam on Instagram at https://www.instagram.com/askadamtorres/ for up to date information on book releases and tour schedule. Apply to be a guest on our podcast: https://missionmatters.lpages.co/podcastguest/ Visit our website: https://missionmatters.com/ More FREE content from Mission Matters here: https://linktr.ee/missionmattersmed Learn more about your ad choices. Visit podcastchoices.com/adchoices

100% of product professionals are using AI. Zero percent said they don't use it at all. Let that sink in—then consider this: more than a third have absolutely no governance in place. ProductBoard partnered with User Evidence to survey 379 product professionals across healthcare, finance, SaaS, and more. The findings reveal a massive gap between AI adoption and AI strategy. In this episode, Ross Webb sits down with Jaselin Drown, Content Marketing Manager at ProductBoard, to unpack what the data actually means for product teams—and why Product Ops professionals have a huge opportunity right now. Key findings discussed: → 96% of product teams use AI consistently → 94% of individuals use it daily or often → 89% use at least two AI models → Only 40% measure ROI in actual business metrics → When Product Ops owns tooling decisions, 69% have documented AI policies If you're in Product Ops or Product Leadership, this is required listening. Download the full report: [https://bit.ly/4jC4eLN] Guest: Jaselin Drown, Content Marketing Manager at ProductBoard Host: Ross Webb, Product Team Success Connect with Ross: https://www.linkedin.com/in/rosswebb/

Legacy systems work. So why do companies waste millions rewriting them? In this episode of Arguing Agile, Product Manager Nisha Patel joins Product Manager Brian Orlando and Enterprise Business Agility Consultant Om Patel for a debate on the dangerous obsession with rewriting legacy systems — from COBOL to green screens — that still power ATMs, government systems, and Fortune 500 billing engines. Watch or listen as we discuss the myth that "modern" equals "better" and reveal how most rewrites fail because they ignore customer value, edge cases, and real ROI as well as other topics, such as:How Chesterton's Fence applies to code (Brian still doesn't know)How Developers kill software with Resume-Driven Development (RDD)How Finance kills software with spreadsheet-driven development (SDD)Why chasing "parity" kills innovationRisk Mitigation, or, framing technical debt in business termsIf you've ever worked on or tried to replace legacy systems, this episode will either give you nightmares, or help how you approach legacy systems while helping you also stop burning budget on vanity projects.#LegacyCode #ProductManagement #AgileCoachingREFERENCESAA148 - An Introduction to Software Development FinancesLINKSYouTube: https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596INTRO MUSICToronto Is My BeatBy Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

In this episode, Carlos Gonzalez de Villaumbrosia, CEO & Founder at Product School, interviews Anique Drumright, General Manager and VP of Product at Rippling, the workforce management platform valued at $16.8 billion with over $570 million in ARR.Anique is a product veteran who has shaped high-growth teams at Uber, TripActions, and Loom. Now at Rippling, she helps lead a workforce of over 4,000 employees, including 100 former founders, to maintain the speed and ownership typically lost at scale. In this conversation, Anique breaks down how Rippling successfully operates as a compound startup and why product leaders must evolve into General Managers.What you'll learn:How to pivot from managing a backlog to owning a P&L as a GM.The Compound Startup framework for consolidating enterprise categories.How to build high-performing teams by hiring for "founder-level" curiosity.Strategies for proving ROI to enterprise customers to drive platform adoption.Key takeaways:Go and See: Why leaders must personally investigate customer issues to set the bar for quality.Singular Obsession: How to organize teams to maintain focus and velocity as you scale.Automating ROI: How Rippling uses product efficiency to justify headcount reduction for clients.Credits:Host: Carlos Gonzalez de VillaumbrosiaGuest: Anique DrumrightSocial Links: Follow our Podcast on Tik Tok here Follow Product School on LinkedIn here Join Product School's free events here Find out more about Product School here

Product Leadership Is a Jack-of-All-Trades!In this snippet, Adam Harmetz, Vice President of Product Management at Microsoft, shares what product leadership really looks like at scale.From finance and legal to HR, culture, and product planning, no two days look the same. It's a role that demands being boundless across disciplines, balancing deep thinking with the occasional emergency firefighting.At the senior level, Adam explains, the real advantage is being able to define your own job. With strong teams handling the day-to-day, the focus shifts to a few high-impact, differentiated problems each year, the ones that truly move the business forward.Listen to the full podcast- https://premade.outgrow.us/interview-with-Adam-Harmetz#Outgrow #Podcast #AdamHarmetz #Microsoft #ProductManagement #ProductLeadership #TechCareers #BuildingAtScale

In this episode, Carlos Gonzalez de Villaumbrosia speaks with Rachel Wolan, CPO at Webflow, the visual development platform valued at $4 billion that empowers over 3.5 million designers worldwide. Rachel discusses Webflow's bold strategy to evolve into an AI-native experience platform with the launch of AppGen, a tool bridging the critical gap between AI prototyping and true production for enterprises like The New York Times and Spotify.What you'll learn:The ICCPO Framework: Why modern leaders must remain patient zero and use their own tools to understand the systems they build.From SEO to AEO: Why Product Managers must now own Answer Engine Optimization as a primary distribution channel.AppGen Strategy: How to move beyond simple wrappers to generate full-stack, on-brand web apps directly from prompts.Key Takeaways

Surojit Chatterjee is CEO of Ema, an agent platform build AI employees. They have raised $61M in funding from Accel, Section 32, and others. Before Ema, he was the chief product officer at Coinbase. And before that, a VP at Google. Surojit's favorite book: Man's Search for Meaning (Author: Viktor Frankl)(00:01) Welcome(00:07) Defining the “AI Employee”(02:23) Lessons from Google: Building for Scale(06:59) Coinbase CPO: Hypergrowth & Product Leadership(09:24) Market Framing: Why “AI Employee” vs Copilot(14:29) Platform Building Blocks (Agents, Orchestrator, Fusion, Governance)(19:26) Trust, Security, and On-Prem Deployment(23:11) Model of Models: How Fusion Picks & Combines LLMs(29:10) What Infra Is Still Missing (Eval at Scale, Speed)(32:10) Rapid Fire Round--------Where to find Surojit Chatterjee: LinkedIn: https://www.linkedin.com/in/surojitchatterjee/--------Where to find Prateek Joshi: Website: https://prateekj.com Research Column: https://www.infrastartups.comLinkedIn: https://www.linkedin.com/in/prateek-joshi-infiniteX: https://x.com/prateekj

In this episode of Run the Numbers, CJ Gustafson sits down with Larry Contrella, General Partner at JMI Equity, to unpack how JMI invests in software without financial engineering or roll-up strategies. Larry explains how the firm builds conviction through founder relationships, long-term partnership, and a product-and-brand-first view of durable growth. They discuss how JMI supports companies through scaling, why operating partners keep returning, and how underwriting looks different in mission-driven sectors like K–12 and nonprofit tech where customers are schools and communities, not Fortune 500s. Larry's background as a competitive runner at Penn ties the conversation together with a clear ethos: patience, discipline, and playing the long game.—SPONSORS:Mercury is business banking built for builders, giving founders and finance pros a financial stack that actually works together. From sending wires to tracking balances and approving payments, Mercury makes it simple to scale without friction. Join the 200,000+ entrepreneurs who trust Mercury and apply online in minutes at https://www.mercury.comRightRev automates the revenue recognition process from end to end, gives you real-time insights, and ensures ASC 606 / IFRS 15 compliance—all while closing books faster. For RevRec that auditors actually trust, visit https://www.rightrev.com and schedule a demo.Tipalti automates the entire payables process—from onboarding suppliers to executing global payouts—helping finance teams save time, eliminate costly errors, and scale confidently across 200+ countries and 120 currencies. More than 5,000 businesses already trust Tipalti to manage payments with built-in security and tax compliance. Visit https://www.tipalti.com/runthenumbers to learn more.Aleph automates 90% of manual, error-prone busywork, so you can focus on the strategic work you were hired to do. Minimize busywork and maximize impact with the power of a web app, the flexibility of spreadsheets, and the magic of AI. Get a personalised demo at https://www.getaleph.com/runFidelity Private Shares is the all-in-one equity management platform that keeps your cap table clean, your data room organized, and your equity story clear—so you never risk losing a fundraising round over messy records. Schedule a demo at https://www.fidelityprivateshares.com and mention Mostly Metrics to get 20% off.Sage Intacct is a cloud financial management platform that replaces spreadsheets, automates workflows, and keeps your books audit-ready as you scale. It unifies accounting, ERP, and real-time reporting for finance, retail, logistics, tech, and professional services. With payback in under six months and up to 250% ROI, and eight years as the customer-satisfaction leader, Sage Intacct helps you take control of your growth: https://bit.ly/3Kn4YHt—LINKS:Larry on LinkedIn: https://www.linkedin.com/in/larry-contrella-160a8a25/JMI Equity: https://www.jmi.com/CJ on LinkedIn: https://www.linkedin.com/in/cj-gustafson-13140948/Mostly metrics: https://www.mostlymetrics.com—RELATED EPISODES:Is taking a company public even worth it? | Fullstory's Chad Goldhttps://youtu.be/zSD8y9dr4VgSo You're Looking for a “Strategic” CFO? Bloomerang's Steve Isom on What That Really Meanshttps://youtu.be/cgHOtvG1Ces—TIMESTAMPS:00:00:00 Preview and Intro00:02:49 Sponsors — Mercury | RightRev | Tipalti00:06:41 Joining the JMI Conversation00:07:13 College Running and Team Dynamics00:08:13 New York Marathon Story and Career Intersection00:11:04 Competitive Drive and Patience With Founders00:12:54 Building Long-Term Partnerships and Underwriting Credibility00:15:27 Growth Equity as a Long Sales Cycle00:15:48 Sponsors — Aleph | Fidelity Private Shares | Sage Intacct00:18:44 Fund Planning, Deal Pacing, and Board Commitments00:20:59 Sourcing Philosophy and Developing Investors Over Time00:22:09 Hustle as the Only Sustainable Edge in Sourcing00:24:14 Early Sourcing Tactics and Information Arbitrage00:26:06 Reputation, Experience, and Breaking Into Competitive Deals00:29:42 Organic Growth Over Roll-Ups and M&A Discipline00:32:51 Brand, Product Leadership, and Paying for the Best Businesses00:33:29 Bloomerang and Brand-Led Growth in Nonprofit Software00:34:46 Why JMI Operators Keep Coming Back00:36:28 Collaborative Leadership and Giving Constructive Advice00:38:20 Using Data Without Slowing Decisions00:39:20 Transparency, Alignment, and Knowing Where You Stand00:40:31 Why JMI Invests in K–12 and EdTech00:42:07 Mission-Driven Businesses and Talent Advantage00:43:24 Monetization Models in Nonprofit SaaS00:45:40 Conviction Bets and Product-Market Fit Stories00:48:49 Rethinking TAM and Expanding Markets Over Time00:50:40 Lightning Round: Sourcing Stories and Lessons00:52:58 Traits of Great Founders and Changing Beliefs00:54:20 Closing Thoughts and Outro#RunTheNumbersPodcast #GrowthEquity #B2BSoftware #FounderRelationships #PrivateEquity This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit cjgustafson.substack.com

Stop wasting time building the wrong thing faster!In this episode of Arguing Agile, Product Manager: Brian Orlando and Business Agility Coach to THE STARS: Om Patel respond to yet another listener question, discussing Product Risk Analysis in agile environments! Listen or watch as they challenge the common misconception that analyzing risks upfront is "waterfall" and reveal why ignoring product risks until you've burned three sprints is how teams end up building features nobody wants.Stick around while the hosts break down Marty Cagan's four critical product risks (Valuable, Usable, Feasible, and Business-Viable) but stick around for the conversation on why most teams focus on execution risks while the real product killers are hiding in plain sight!The topics covered are:- Difference between product risks and execution risks- Why traditional risk registers are theater- "Speed-to-death" prioritization for testing assumptions- Handling team skill gaps as feasibility risks- Aligning stakeholders who fixate on the wrong risks- Why business viability (pricing, unit economics) is the most ignored yet most dangerous riskThis episode is great for product managers, agile coaches, and team members who want to stop building things people don't want.#ProductManagement #Agile #RiskAnalysisREFERENCES"Marty Cagan - Inspired", "Melissa Perri - Escaping the Build Trap", "Teresa Torres - Continuous Discovery Habits", "David Marquet - Turn the Ship Around", "Product School blog", "Eric Reis - The Lean Startup"LINKSYouTubeWebsiteSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596

Tim Berglund talks to Mike Agnich (Confluent) about his career in product leadership and startups. Mike's first job: refereeing youth basketball. His challenge: leading product across connectors, governance, stream processing, and partnerships at Confluent.SEASON 2 Hosted by Tim Berglund, Adi Polak and Viktor Gamov Produced and Edited by Noelle Gallagher, Peter Furia and Nurie Mohamed Music by Coastal Kites Artwork by Phil Vo

In this episode of Builders Wanted, we're joined by Sumeet Arora, Chief Product Officer at Teradata. Sumeet shares his insights on the importance of speed and innovation in the fields of data analytics and AI, emphasizing how Teradata delivers impactful business results by transforming complex data challenges into actionable solutions. The discussion dives into product leadership principles, the balance between speed and reliability, and the evolving landscape of analytics.-------------------Key Takeaways:Building strong systems and focusing on velocity enables organizations to innovate quickly without sacrificing quality.Trustworthy, well-modeled data and clear, measurable outcomes are essential for successful AI and analytics.The best product improvements come from listening to customers, obsessing over their problems, and being willing to rethink or remove features.-------------------“ I think it's equally important for people in my role to not just build a great product, but also build it fast. It has to be fast and excellent, both. And doing things faster in this era means that you have to also treat velocity as a product itself.  It's almost like setting up the right system and then great things come out.” – Sumeet Arora-------------------Episode Timestamps:‍*(02:06) - Defining the mission of a builder ‍*(03:12) - Velocity as a product ‍*(07:51) - The shift to invisible, frictionless analytics ‍*(23:04) - Lessons from product failures ‍*(34:28) - Quick hits-------------------Links:Connect with Sumeet on LinkedInConnect with Kailey on LinkedInLearn more about Caspian Studios-------------------SponsorBuilders Wanted is brought to you by Twilio – the Customer Engagement Platform that helps builders turn real-time data into meaningful customer experiences. More than 320,000 businesses trust Twilio to transform signals into connections—and connections into revenue. Ready to build what's next? Learn more at twilio.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

How can diverse career experiences shape a stronger product leader? In this podcast hosted by Rachel Owens, Favor Delivery Chief Product Officer Rachel Losh shares how her unconventional path—from academia and publishing to leading product at Texas's food delivery app—taught her the power of customer empathy, adaptability, and business acumen. Rachel reflects on navigating nonlinear growth, building cross-functional trust, and leading with impact in fast-moving industries.

Debating why pricing belongs in product management's hands, not sales or finance.Product Manager Brian and Enterprise Business Agility Coach Om are rankling egos as they discuss a heated debates: who should own pricing decisions? Listen or watch as they argue that pricing is product strategy, not a sales tactic. 

The best product leaders don't start in product—they start in customer success.Nick Mehta, former Gainsight CEO, sits down with PathFactory's CPO & CCO, Venk Chandran, who built his product career from the ground up in CS. Venk reveals why working backwards from renewals changes everything, how CS teams can drive AI adoption with their customers, and why websites are dying in the age of AI agents. Plus: the art of asking better questions, the emotional differences between CS and product roles, and what we owe our customers in the era of AI.WHAT YOU'LL LEARN:- Why starting your career in renewals teaches you to work backwards from value- How customer success is fundamentally a financial business (and why that matters)- Why AI agents are replacing websites as the primary B2B buying experience- How to help customers adopt AI when they're used to manual workflows- The difference between outbound and inbound product managers (and why you need both)- Why is delayed gratification in product harder than the instant wins of CS- How to retrain yourself (and your customers) to ask better questions of AI---Check out the Key Takeaways & Transcripts: https://www.gainsight.com/presents/series/unchurned/---Where to Find Venk:LinkedIn: https://www.linkedin.com/in/venkchandran/Where to Find Nick:LinkedIn: https://www.linkedin.com/in/nickmehta/Where to Find Josh: LinkedIn: https://www.linkedin.com/in/jschachter/--- In this episode, we cover:0:00 - Preview & Introduction 1:10 - Venk's Journey From Radio Waves to Product Leadership 7:37 - How Venk Jumped From HR Tech → Sales → CS → Product (and Made It Work)10:32 - Learning at Salesforce: The Surprising Lesson Venk Learned From Renewals12:05 - Why CS Is a Financial Business First — The Real Definition of Customer Value15:19 - CS to CPO: 3 Game-Changing Skills That Make the Transition Possible17:05 - CS vs. Product: The Emotional Shift No One Talks About19:51 - PathFactory's Big Vision — Connecting Content Directly to Revenue (With AI!)22:28 - Why Websites Are Dying — And What's Replacing Them25:35 - Truth, Transparency & Trust: What We Owe Each Other in the AI Era26:51 - The AI Adoption Problem: Why CS Teams Struggle With Change Management31:35 - The Art of Asking Better Questions ---Referenced:Salesforce - https://www.salesforce.com/Perplexity - https://www.perplexity.ai/ChatGPT - https://chat.openai.com/

Trailblazing Women in Product Management with Pinky PanjwaniIn this episode, Nicole Tieche sits down with Pinky Panjwani, Director of Product Management for Striven at Miles Technologies, to talk about what it means to lead through learning. From crossing the chasm to building a team culture rooted in growth and simplicity, Pinky shares how persistence, patience, and a sharp sense for clarity have shaped her 22-year career. Ever wondered how to keep your team inspired while still chasing business outcomes? This one's for you. Key Topics Discussed in This Episode The accidental PM journey that turned into a 22-year product career. How Pinky went from software engineer to Director of Product Management — by “doing PM work before even knowing it was called PM.”  Turning learning into a leadership advantage. Why her team schedules “Sharpen the Saw” weeks to pause delivery and focus purely on growth.  Simplifying complexity. Why true product leadership isn't about adding more. It's about communicating less, better. Why Listen to This Episode?This energizing convo gives you:A fresh take on product-led growth — and how to make your product sell itself. Simple frameworks for fostering trust and learning across distributed teams. Real-world tips for communicating across stakeholders without losing clarity. A mindset shift on persistence over instant gratification in product work. Proof that great PMs don't just build products. They build patience, persistence, and people. Related Resources Check out these additional tools and resources to add to your PM belt: Productside Resource Library More Productside Stories Podcast Episodes Explore Productside Courses 

Product manager, entrepreneur, and author Ali Rakhimov joins Laurier Mandin to talk about how better communication can make even the most ambitious products take flight. From building payment kiosks for K–12 schools to leading multimillion-dollar initiatives at Macy's, Ali shares how simplicity, idioms, and “stupid” questions can cut through complexity and bring teams together. This conversation dives into how to keep innovation alive, avoid “boiling the ocean,” and use AI as a force for clarity, not chaos.Episode Highlights:00:02:00 — From the classroom to product leadership: How Ali's early years in K–12 shaped his management style.00:04:40 — Building, failing, and pivoting: The scrappy road trip that led to a startup exit.00:06:30 — The power of idioms: Why metaphors like “Elephant in the Room” and “Boil the Ocean” make teams communicate better.00:09:00 — Asking the “stupid” question: Turning imposter syndrome into clarity.00:12:10 — Focus vs. shiny-penny syndrome: How to simplify and ship without killing ambition.00:16:00 — AI hype and reality: What teams get wrong—and how culture determines success.00:21:00 — Learning curve to lifelong learning: From calculators to ChatGPT, adapting to new tools.00:27:40 — Making pigs fly: How Ali proved the impossible possible in K–12 fintech.Links:Find out more about Ali Rakhimov and buy "When Pigs Fly": Ali.inkSubscribe to Laurier Mandin's daily emails and buy "I Need That": LMandin.comLearn about Graphos Product, read the blog and get all podcasts with transcripts: GraphosProduct.com

How do top product leaders turn customer insights into game-changing innovations? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Medallia Chief Product Officer Simonetta Turek reveals how great product teams transform customer experience. Drawing from her extensive global leadership experience, Simonetta shares breakthrough insights on building innovative teams, navigating complex technological landscapes, and creating a mission-driven culture that drives breakthrough products.

Is product sense innate or learnable? We debate the million dollar question in product management.Brian and Om explore whether great product leaders are born or made, why organizations promote people with weak product intuition, and how to actually develop genuine product sense. We cover the promotion problem, delayed feedback loops, the role of mentorship, balancing data with intuition, and scaling product thinking across contexts.Key topics: nature vs. nurture in product thinking, why bad product leaders rise, learning challenges, mentorship environments, data vs. intuition, and transferring skills across domains.Whether you're developing your product intuition or building a product culture, this episode offers practical frameworks for intentional learning.#ProductManagement #ProductSense #Leadership #ProductStrategy #CareerDevelopmentLINKSYouTube https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Website: http://arguingagile.comINTRO MUSICToronto Is My BeatBy Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

In this episode of Arguing Agile, Brian and Om explore the frustrating reality of constant repetition in leadership roles. They discuss why product managers, agile coaches, and team leads find themselves saying the same things over and over - and what to do about it. We explore:• Why repetition is actually part of a leader's core job• How to transform repetition into reinforcement• How the global attention crisis affects workplace communication • Creating single sources of truth and communication contracts • The hidden costs of poor organizational alignment • Practical strategies to reduce unnecessary repetition Whether you're dealing with stakeholders who don't listen, teams that forget decisions, or an organization drowning in information overload, this episode is packed with tips to improve your communication effectiveness. #LeadershipCommunication #ProductManagement #OrganizationalEffectivenessREFERENCESArguing Agile 225: The Team That Got You Here - Navigating Growth and Team EvolutionArguing Agile 211: Communication is Product's Only Job, Or Is It?Arguing Agile 201: Mastering Stakeholder Communication and ManagementArguing Agile 198: Better Communication - Mastering Crucial ConversationsLINKSYouTube https://www.youtube.com/@arguingagileSpotify: https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Apple: https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Website: http://arguingagile.comINTRO MUSICToronto Is My BeatBy Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

How do you turn regulatory constraints into a launchpad for innovation? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Questrade Financial Group Journey Leader Praneil Ladwa shares insights on transforming product management in the financial services industry. Discover how Questrade has reimagined its approach to innovation, customer experience, and organizational culture, offering a blueprint for product leaders navigating complex, regulated environments.

In this episode of The Kula Ring, Nicole Kangos, Director of Marketing at Snaptron, shares the story of how an engineering-led manufacturer undertook a major brand refresh, without big-agency budgets or losing sight of its core values. Nicole walks us through how she built trust with leadership, leveraged internal and external insights, and strategically positioned Snaptron to maintain its market leadership amid increasing competition. From winning executive buy-in to aligning the brand with the company's true innovation story, this episode offers a practical and inspiring look at what it really takes to modernize a manufacturing brand from the inside out.

Join Carmen Palmer, CEO of Women in Product, as she chats with Cassie Campbell, a fractional CPO coach and founder, about the insights from their powerful podcast series focused on product leadership coaching. This episode delves into the importance of coaching, distinguishing it from training, and its value for product leaders. They discuss key themes from the series, personal experiences, challenges, and the role of community, especially for Women in Product. Cassie also shares her journey and how coaching can uncover blind spots, foster growth, and enhance leadership quality. Whether you're a seasoned product leader or just starting, this episode offers valuable takeaways to navigate your career journey.00:00 Introduction and Host Transition00:36 Unpacking the Podcast's Focus on Leadership Coaching02:09 Themes from Top Coaches02:34 Customer Discovery and Outcome-Oriented Product Management04:19 The Importance of Context in Coaching10:53 Personal Takeaways and Blind Spots17:58 The Value of Executive Coaching25:23 Treating Learning and Development as a Product32:20 Navigating Financial Conversations in Product Leadership34:14 Behind the Scenes: Building the Podcast Series35:45 The Importance of Coaching in Product Leadership36:58 Key Takeaways from Podcast Production40:00 Addressing Team Challenges and Conflict47:55 The Role of AI in Product Management50:58 A Day in the Life of a Fractional CPO and Coach58:52 The Power of Community and Women in Product

What does it take to challenge the convention and rebuild from scratch? Heather Samarin and Vidya Dinamani find out as they sit down with Sara Xi, CPO at Rubicon Carbon. Sara shares her journey leading product, engineering, and design to reshape the voluntary carbon market. From scrapping legacy platforms to scaling lean teams, Sara talks risk, trust, and mission-driven leadership.Hear her insights on empowering teams, taking smart risks, and building products that make climate impact—and business sense. An inspiring listen for rebels building bold solutions. 

In this future-facing episode, Josh Anderson and Bob Galen make the case that great product leadership is more important than ever—especially in a world of AI-driven development, vibe coding, and accelerating speed. They argue that no matter how fast you can build, if you're not building the right things for the right reasons, you're setting yourself up for failure.Josh shares lessons from his own real-time experience building a product with AI, discovering that clear context, product thinking, and human leadership remain the key unlocks for success. Together, they explore how to maximize the value of every line of code, why clarity is the real differentiator, and how product leadership is everyone's job—not just people with the title.

Want to know how top product leaders are navigating the AI revolution? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Microsoft Cloud for Industries General Manager Monica Ugwi will be speaking on the future of product management in the AI era. Monica shares her unique insights from working at tech giants like Google, Meta, and Microsoft, offering a deep dive into building empathetic, innovative products that truly count.

Join us on this episode of the Product Thinking Podcast as Oji and Ezinne, co-authors of "Building Rocketships: Product Management for High-Growth Companies”, discuss the pivotal role of Product Managers in the AI era. As they share insights from their experiences with innovation and product development, Oji and Ezinne explore how PMs must adapt to the rapidly evolving technological landscape to remain relevant.In this episode, they delve into the balance between customer focus and business needs, highlighting the significance of people, execution, leadership, and communication. Oji and Ezinne emphasize the need for PMs to lead conversations, advocate for solutions that address customer issues, and stay attuned to industry shifts.If you're eager to understand how to navigate the challenges and opportunities that AI presents to Product Management, don't miss out on these valuable insights!You'll hear us talk about:28:55 - Balancing Board Pressure and Long-Term VisionOji shares advice on managing the pressure from board members while maintaining the focus on long-term strategy and vision, a perennial challenge for product managers.40:12 - AI at the Core vs. the EdgeEzinne discusses the difference between companies that integrate AI at their core versus those that only sprinkle AI on top. Learn what it means to truly embed AI in your company's workflow and how to approach it strategically.49:38 - The Evolving Role of Product ManagersEzinne covers how the role of PMs is changing with AI's capabilities in areas like PRDs and data diagnostics, questioning whether AI will replace product managers or simply change the way they work.Episode resources:Oji on LinkedIn: https://www.linkedin.com/in/ojiudezue/Ezinne on LinkedIn: https://www.linkedin.com/in/ezinne/Building Rocketships: https://shop.damngravity.com/products/building-rocketships-udezue?variant=43588962779312Check our new course: https://productinstitute.com/p/mastering-product-strategy-overview

Joshua Graves, founder of Lost Horse Labs and author of We Need to Talk, joins the show to unpack what happens when product leaders ignore hard conversations — and what it takes to build an environment where teams can truly thrive. Drawing from two decades in product design, civic tech, and leadership coaching, Joshua brings practical, deeply human guidance on navigating organizational tension, protecting team trust, and avoiding the trap of control disguised as process. From the neuroscience of conflict to the value of rituals and the art of disagreeing and committing, Joshua's insights are rooted in experience — not just theory. Whether you're a CEO, product leader, or just someone who wants to get better at the conversations that matter, this episode offers useful ideas for designing more human teams and more honest leadership. Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Inside the episode... Why conflict avoidance is costly — and how to know when it's time to speak up What it really means to create psychological safety (and how to ritualize it) Understanding the brain's role in conflict, emotion, and reactivity The “compass vs. map” approach to navigating difficult conversations How to mediate conflict as a leader without becoming a dictator Using tools like user manuals and plus-deltas to personalize collaboration Building rituals without becoming dogmatic or overly process-driven When to assume positive intent — and when that's no longer productive What to do when you're facing manipulation, gaslighting, or loss of trust Why checking in with yourself can be the most powerful leadership too Mentioned in this episode Joshua'/s book - We Need to Talk: A Survival Guide for Tough Conversations. http://amazon.com/We-Need-Talk-Survival-Conversations/dp/1959029118/ref=sr_1_5  Lost Horse Labs – losthorse.design, e-mail hello at losthorse.design  Plus/Deltas as a feedback framework: https://blogs.vmware.com/tanzu/plus-delta-feedback/  Nonviolent communication: https://en.wikipedia.org/wiki/Nonviolent_Communication  Joshua's favourite maker tools - Glowforge - https://glowforge.com/  Joshua's favourite maker tools - XTool (screen printing tools) - https://www.xtool.com/  Joshua's LinkedIn: https://www.linkedin.com/in/itsjoshuagraves Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

Most PMs still think velocity = impact. They're wrong. If no one on your team owns adoption, retention, or revenue—then growth isn't anyone's job. Jayson Robinson joins Convergence.fm to unpack why most product teams are built to ship—but not to grow. From leading growth at Toptal and BairesDev to advising SaaS companies and launching enterprise products at M&S, Jayson has seen where traditional product orgs fall apart—and what high-agency PMs actually do differently. We cover how to spot deadweight roles, when founders need to let go, and what happens when you hire people who are better at agile ceremonies than business outcomes. Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Inside the episode... Why velocity without measurable outcomes is a red flag The critical differences between growth PMs and generalist PMs What high-agency PMs do that process-driven PMs can't replicate How to interview for ownership, not just experience The real reason “translator” PMs are getting phased out What happened when HP focused on output over market alignment How Duolingo's growth org became its engine of compounding retention Why founders who don't let go end up being the ceiling Lessons from Netflix, Shopify, and Linear on org design that scales   Mentioned in this episode The HP Way by David Packard — Buy the book Duolingo's Growth Strategy — Lenny Rachitsky breakdown Shopify Product Leadership — First Round article Linear's Product Development Approach — Read on Linear's blog High Agency Hiring — Michael Dearing on First Round Jayson's blog post on the future of PM roles: https://www.linkedin.com/posts/jaysonkrobinson_the-product-manager-role-is-speciating-activity-7315760215277121536-1LcF?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAGxt90BvpkwcznT5WbhfSl0aK9PPNhWLy4 Mind the product talk by ElevenLabs and build measure learn cycle  Jason's Linkedin profile  Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

Most companies have a mission statement. But few are truly mission-driven in practice. In this episode, Jason Fraser joins Ashok to unpack what it actually means to prioritize mission over profit — and how the best organizations are able to do both. Jason reflects on the differences between performative mission language and the kind of operational decision-making that aligns tightly with purpose. He shares the concept of “mission ratios” and how teams can use them to identify where they're constrained, where they have leverage, and how to get disproportionate outcomes from limited inputs. Drawing on examples from Patagonia, World Central Kitchen, and a federal asylum processing team, Jason walks through the tools and frameworks that mission-first leaders can use to improve focus, clarity, and measurable impact. Whether you're running a nonprofit, a B Corp, or just trying to do more meaningful work, this episode gives you language and direction to guide your team's decisions. Plus, Jason shares how to spot the ratios that matter most — and what to do once you find them. Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Inside the episode... What really defines a mission-driven organization Mission vs. permission work: how to make trade-offs without guilt Why purpose can actually boost profitability and team alignment Introducing “mission ratios”: the unit economics of social impact Frameworks for identifying your most limiting constraints How to apply the impact mapping tool to optimize outcomes Lessons from World Central Kitchen, Earthshot Prize, and a USCIS case study Tractability vs. leverage: how to prioritize what's actually solvable The hidden assumptions that reduce efficiency and how to challenge them How organizations can operationalize ethics without compromising viability Mentioned in this episode Jason and Janice's book, Farther, Faster, Way Less Drama  Jason's workshops and events: https://missionratio.com/events/ Jason's linkedin: https://www.linkedin.com/in/jasonfraser World Central Kitchen Patagonia CERO Bikes The Earthshot Prize  Climatebase Fellowship Good Strategy, Bad Strategy by Richard Rumelt Impact Mapping by Gojko Adzic Deloitte Study Target versus Costco  Value Chain  Unlock the full potential of your product team with Integral's player coaches, experts in lean, human-centered design. Visit integral.io/convergence for a free Product Success Lab workshop to gain clarity and confidence in tackling any product design or engineering challenge. Subscribe to the Convergence podcast wherever you get podcasts including video episodes to get updated on the other crucial conversations that we'll post on YouTube at youtube.com/@convergencefmpodcast Learn something? Give us a 5 star review and like the podcast on YouTube. It's how we grow.   Follow the Pod Linkedin: https://www.linkedin.com/company/convergence-podcast/ X: https://twitter.com/podconvergence Instagram: @podconvergence

Ready to dive in to the future of product management? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Pendo CPO Trisha Price speaks on transforming product leadership in the AI era. She shares her unique insights on how product teams can drive business outcomes, leverage AI tools, and maintain a customer-focused culture while navigating rapid technological change.

Are you ready to learn how a media product leader transforms digital experiences? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Yahoo SVP and GM Kat Downs Mulder shares her journey from digital journalism to product leadership. Kat will dive deep into her experiences at Washington Post and Yahoo, revealing how product strategy drives business transformation and creates compelling user experiences in the fast-evolving digital media landscape.

Are you ready to discover how AI is revolutionizing product management? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Salesforce President and Chief Product Officer David Schmaier will be speaking on the transformative potential of AI in enterprise software. David shares groundbreaking insights from Salesforce's AI journey, revealing how generative AI is reshaping customer experiences and product development at unprecedented speeds.

Are you curious how AI and innovation are reshaping the role of Chief Product Officers? In this episode of the CPO Rising Series hosted by Products That Count Resident CPO Renee Niemi, Capgemini Executive Vice President Jean-Claude Viollier shares groundbreaking insights on transforming product leadership in the AI era. Learn how top CPOs are elevating their strategies, driving innovation, and becoming key business orchestrators in an era of rapid technological change.

In this episode, Eilon Reshef, co-founder and Chief Product Officer of Gong, joins Melissa Perri to discuss the transformative power of AI-driven technology in sales and product management.As Gong revolutionizes the sales industry, Eilon shares insights into building tools that empower salespeople and help them succeed. He dives into the challenges of scaling Gong to $100 million in ARR and the crucial role of focusing on end-user value.Eilon delves into how Gong captures and analyzes sales conversations to help teams close deals faster and increase revenue. He also reveals the unique organizational structure at Gong and the importance of design partners in their product development process.Want to discover how to harness AI to improve your sales processes and drive significant growth? Tune in to gain actionable insights from Eilon's experience at Gong.You'll hear us talk about:10:31 - Prioritizing Seller-Centric ValueEilon discusses the importance of emphasizing value for the end user, the salespeople, rather than just delivering organizational value. This approach has been critical to Gong's success, helping build a product that sales teams love and rely on.13:50 - Implementing a Customer-Centric StructureLearn about Gong's unique pod structure, where product managers work closely with numerous design partners to receive continuous feedback and refine the product. This approach ensures that customer needs are always at the forefront.26:54 - Embracing AI in Product ManagementEilon provides advice for product managers on how to integrate AI into their work. He emphasizes the need to practice and understand AI capabilities to effectively incorporate them into product offerings.Episode resources:Eilon on LinkedIn: https://www.linkedin.com/in/eilonreshef/More about Gong: https://www.gong.io/Work at Gong: https://www.gong.io/careers/Liveblocks: https://liveblocks.io/Timestamps:00:00 Coming Up00:47 Intro02:51 Dear Melissa06:34 Eilon's Intro & Gong's Founding Story10:31 Empowering Sales & Key Lessons22:08 Vision for AI & Its Impact on Sales31:41 Working with Design Partners & Beta Testing42:03 Reflections on Product Leadership

Global Agile Summit Preview: Unifying Strategy, Discovery, and Delivery in Product Development With Roman Pichler In this BONUS Global Agile Summit preview episode, we explore a crucial topic that's shaping how we approach product development—sometimes in ways that serve us well and sometimes in ways that hold us back.  There's a growing trend in our industry to explicitly separate strategy, discovery, and delivery into distinct activities or even different teams. On the surface, this seems logical: strategy decides the right thing to do, discovery figures out how to do it, and delivery gets it done. But is this division actually helping us? Or is it creating barriers that make great product development harder? The Origins of Product Discovery "I think it's partly based, at least on Marty Cagan's work, and his insight that many teams are very much focused traditionally on delivering outputs, on writing code. And I think his original intention was to say, 'Let's not worry about creating outputs. Let's also make sure that what we creating makes sense.'" Roman Pichler shares insights on how the concept of product discovery emerged as a reaction to teams being overly focused on outputs rather than outcomes. He explains that conceptually distinguishing between product strategy, discovery, and delivery can be helpful—much like organizing clothes into different sections of a wardrobe. However, in reality, these activities must be connected, informing and guiding each other rather than existing as sequential steps. The Risks of Separating Product Strategy, from Discovery, and from Delivery "If we have a group of people who takes care of strategic decisions, a different group focusing on product discovery, and another group—the tech team—who focuses on product delivery, and those groups don't talk as much as they could and should do, then suddenly we have a sequential process and handoffs." One of the primary challenges with separating strategy, discovery, and delivery is the risk of creating handoffs between different teams. Roman highlights how this sequential approach can slow down value creation, lead to knowledge loss, and increase the likelihood of introducing mistakes. This separation can create barriers that ultimately make product development more difficult and less effective. In this segment, we refer to the podcast interview with Tim Herbig on the concept of Lateral Leadership, and how that is critical for product people. Integrating the Work Streams "What I usually use as a visualization tool is three work streams: a strategy work stream, a discovery work stream, and a delivery work stream. The strategy stream guides the discovery stream. The discovery stream guides the delivery stream, and then the delivery stream informs the discovery stream, and the discovery stream informs the strategy stream." Rather than seeing strategy, discovery, and delivery as separate phases, Roman suggests visualizing them as parallel work streams that continuously inform and guide each other.  This approach recognizes that strategy work doesn't just happen at the beginning—it continues throughout the product lifecycle, adapting as the product evolves. By integrating these work streams and ensuring they're interconnected through feedback loops, teams can create a more cohesive and effective product development process. The Power of Collaboration "The important thing is to make sure that the different areas of work are not disjointed but interlinked. A key element to make that work is to use collaboration and teamwork and ensure that there aren't any handoffs, or avoid handoffs as much as possible." Collaboration and teamwork are essential to successfully integrating strategy, discovery, and delivery. Roman emphasizes the importance of bringing product people—who understand customer needs, business models, and stakeholder relationships—together with tech teams to foster innovation and create value. This collaborative approach helps overcome the challenges that arise from treating these activities as separate, sequential steps. Building an Extended Product Team "Form a big product team, a product team that is empowered to make strategic decisions and consists not only of the person in charge of the product and maybe a UX designer and a software developer, but also key business stakeholders, maybe somebody from marketing, maybe somebody from sales, maybe a support team member." Roman advocates for forming an extended product team that includes not just product managers, designers, and developers, but also key business stakeholders. This larger team can collectively own the product strategy and have holistic ownership of the product—not just focusing on discovery or delivery. By empowering this extended team to make strategic decisions together, organizations can ensure that different perspectives and expertise inform the product development process. Practical Implementation: Bringing it all Together "Have regular meetings. A specific recommendation that I like to make is to have quarterly strategy workshops as a rule of thumb, where the current product strategy is reviewed and adjusted, but also the current product roadmap is reviewed and adapted." Implementing this integrated approach requires practical mechanisms for collaboration. Roman recommends holding quarterly strategy workshops to review and adjust the product strategy and roadmap, ensuring they stay in sync with insights from development work. Additionally, he suggests that members of the extended product team should attend monthly operational meetings, such as sprint reviews, to maintain a complete understanding of what's happening with the product at both strategic and tactical levels. Moving Beyond Sequential Thinking "Unfortunately, our software industry has a tendency to make things structured, linear, and assign ownership of different phases to different people. This usually leads to bigger problems like missing information, problems discovered too late that affect 'strategy', but need to be addressed in 'delivery'." One of the challenges in adopting a more integrated approach is overcoming the industry's tendency toward linear, sequential thinking. Roman and Vasco discuss how this mindset can lead to issues being discovered too late in the process, after strategic decisions have already been made. By embracing a more iterative, interconnected approach, teams can address problems more effectively and adapt their strategy based on insights from discovery and delivery. About Roman Pichler Roman Pichler is a leading product management expert specializing in product strategy, leadership, and agility. With nearly 20 years of experience, he has coached product managers, authored four books, and developed popular frameworks. He shares insights through his blog, podcast, and YouTube channel and speaks at major industry conferences worldwide. You can link with Roman Pichler on LinkedIn and check out the resources on Roman Pichler's website.

Brian Tolkin is the Head of Product @ Opendoor where he has spent the last 6 years and is responsible for product strategy and product and design teams. Before Opendoor, Brian spent an incredible 5 years at Uber through their wildest growth periods. In Today's Episode with Brian Tolkin: 03:53 Brian's Journey at Uber: Launching China Pool 05:07 Product Lessons from Uber's China Launch 08:22 The Role of a PM in a Pre vs. Post AI World 10:16 Product Development Process in an AI World 17:43 The Importance of Simplification in Product Management 19:21 OKRs and Prioritization in Product Management 23:12 The Importance of Feedback Loops in Product Development 23:38 Evaluating Product Changes: User Adaptation vs. Bad Decisions 25:00 Balancing Gut Instinct and Data in Product Leadership 25:38 The Role of Simplicity in Product Design 27:02 Consensus vs. Dictatorial Product Leadership 27:54 Hiring for the Best Product Teams 31:33 How to do Effective Sprint Management 38:39 Quickfire Round: Insights and Advice