Podcasts about rpu

Episode 212 de Super Ciné Battle, le podcast où nous établissons le classement ultime du cinéma. Nous prenons vos listes que vous nous adressez pour les classer, du meilleur au pire afin d'obtenir LA liste ultime. Le cycle années 50 continue. Indice pour les amateurs du RPU, dans cet épisode, on va classer dans le vent. Qu'est ce que cela veut dire ? On vous laisse découvrir mais de grands noms du cinéma s'invitent à nouveau dans cet épisode. On attend vos listes de 3 films des années 50 à supercinebattle (at) gmail (point) com. N'hésitez pas à nous renvoyer vos anciennes mises à jour ou d'autres encore. Soyez originaux, soyez bons, changez rien. Les recommandations (vers 1h25) Stéphane : Ted Lasso Daniel : le jeu Insurmountable, dispo désormais sur consoles Montage : DA Plus que jamais, un immense merci à tous ceux qui nous soutiennent sur Patreon !

Emphasizes the importance of CRO in ecommerce and the impact it has beyond just improving the website, including reducing return rates, increasing lifetime value (LTV), and decreasing product costs.In this episode, Jordan West with Will Laurenson, they get into the realm of customer revenue optimization (CRO) and its impact on e-commerce success. Will shares his expertise in data-driven strategies, customer behavior modeling, and the significance of revenue per user in testing and optimizing e-commerce approaches. Listen and learn in this episode!Key takeaways from this episode:Utilizing data analysis and product development can improve customer conversion and retention.Incorporating customer feedback and speaking directly with customers is essential for business optimization and improvement.RPU is recommended as the ultimate KPI for testing the success of strategies in e-commerce, highlighting the importance of focusing on the revenue generated by each user rather than just conversion rates or average order value.The significance of user experience (UAM method - usability, anxiety, motivation) is emphasized as a means to inform website design and optimize customer experience.Case studies showcase the impact of split tests, such as the removal of an "in stock" tag leading to increased mobile conversion rates and the elimination of a timer resulting in additional revenue.Recommended Tools/App:Airtable: https://www.airtable.com/ Notion: https://www.notion.so/ Slack: https://slack.com/ Recommended Audiobooks:Real Dictators: https://www.noiser.com/realdictators The Rest Is History: https://www.audible.com/pd/The-Rest-Is-History-Audiobook/B0C5YNM53Z Today's Guest: Will Laurenson, from Customers Who Click, Will has a background in B2C marketing and startups, and he shares experiences where he improved customer conversion and retention through data analysis and product development. He challenges the significance of conversion rate optimization (CRO) for e-commerce, emphasizing the importance of revenue per user over conversion rate. Will uses data to determine customer behavior and discusses how it informs their approach to website design and user experience. Growth Plan: www.upgrowthcommerce.com/growMillion Dollar Offers: www.upgrowthcommerce.com/growIn this episode's sponsor is Subsummit - led by Christopher George, Co-Founder and CEO, is the hub for subscription commerce enthusiasts. SubSummit is the world's largest gathering for DTC subscription and membership brands. It brings together industry leaders and aspiring entrepreneurs to explore the booming 2-trillion-dollar subscription industry. Whether you're already involved or looking to join, SubSummit is your go-to event for networking and learning in this thriving sector.Learn more here: Subsummit

Episode 562: That's it! Finally, it's over. The last of the LSPOD loose ends of the 2022/23 campaign. JR and Dave return to see how they did with their start of season predictions and, yeah, you can hear signs of RPU sulking throughout. Thanks for listening over the season!

The first The Beat Podcast from Staffordshire Police of 2023 focuses on our #PhoneFree campaign.#PhoneFree is one of four road safety campaigns as part of Operation Lightning, which aims to reduce the number of deaths and serious injuries on the roads of Staffordshire and to disrupt and deter criminals from using the road network.In this podcast, from 01:40, we hear from PC Kiki Pilarczyk, from our Roads Policing Unit (RPU), on what steps drivers can take to make sure they are #PhoneFree while at the wheel and what actions RPU are taking to ensure drivers are not using mobile phones while driving.From 18:45, you can hear from Roger Wetton, Forensic Collision Investigator, who talks about the role forensics have in investigating evidence in cases of mobile phone usage by drivers, how forensic collision investigations have changed over the last ten years and examples of incidents where a mobile phone has been used. We hope The Beat Podcast helps to give you an insight into how we police and prevent crime in our beautiful county through the eyes of those on the front line.Hosted by Manish Patel, Communications Officer at Staffordshire Police.Have any questions? Drop us an email at thebeatpodcast@staffordshire.police.uk

What does "The World's Tallest Remote Boy" know about radio remotes that WE don't know? Let's find out together! Charles Kinney with Cox Media Group, including the legendary WSB AM-FM in Atlanta, is our guest TODAY on TWiRT. We recount the way we handle remote audio and signalling for decades - before the Public Internet came along - and what techniques we’re using now to get audio from live, outside broadcasts back to our radio studios. Show Notes:Marti Electronics General Catalog from 1989The Comrex Buddy was a popular mixer/POTS frequency extenderComrex POTS codecs - a transitional technology from RPU and POTS to today’s IP codecsThe Telos xPort worked over either ISDN or POTS circuitsLive Broadcasting Is Being Catapulted Forward by Remote IP Codecs - Radio WorldA Tutorial on Audio Contribution over IP Guest: Charles Kinney - Director of Engineering at Cox Media Group Atlanta Host:Kirk Harnack, The Telos Alliance, Delta Radio, Star94.3, & South Seas Broadcasting Follow TWiRT on Twitter and on FacebookTWiRT is brought to you by:Nautel and the continuing informative live webinars. Sign up for free!Broadcasters General Store, with outstanding service, saving, and support. Online at BGS.cc. Broadcast Bionics - making radio smarter with Bionic Studio, visual radio, and social media tools at Bionic.radio.Nautel and the regular Transmission Talk Tuesday series of online engineering roundtable events.Angry Audio - with StudioHub cables and adapters. Audio problems disappear when you get Angry at AngryAudio.com. And MaxxKonnectWireless - Prioritized High Speed Internet Service designed for Transmitter Sites and Remote Broadcasts. Look for in-depth radio engineering articles in Radio-Guide magazine.Subscribe to Audio:iTunesRSSStitcherTuneInSubscribe to Video:iTunesRSSYouTube

RÉUPLOAD — Émission initialement mise en ligne le 2 avril 2020.Le flux de Hommage Collatéral hébergera désormais son podcast "cousin" dédié aux œuvres marquantes de notre enfance ou adolescence. En attendant les nouveaux épisodes à la rentrée, retrouvez tous les anciens numéros ici même, au rythme d'un par jour. Bonne écoute ! Vous n'imaginez pas à quel point je suis ravi de vous retrouver. Pardon pour cette longue absence, mais aux grèves de la fin d'année se sont succédés une sacrée accélération de boulot pour moi… puis il y a eu le Covid. On va tenter de mettre en place une ou deux émissions dans les prochains temps via Skype, Zoom, Whatever. Le programme prévu depuis quelques temps va être un peu chamboulé, mais l'important est qu'on puisse s'amuser et vous amuser en cette période forcément un peu/beaucoup reloue. Mais revenons au sujet de ce numéro 30 ! Fly (ou la Quête de Daï pour les plus jeunes... ou Adventure of Daï pour les plus récents viewers) est mon manga culte. Sans doute la première forme prise par la licence Dragon Quest en France. Je n'en reviens pas qu'on ait attendu aussi longtemps pour parler de ce petit chef-d'œuvre, en compagnie de : Romain, professionnel de l'édition et auteur du diptyque Le Sang des Princes, aux éditions L'Homme sans nom et Folio SF Kanyar, chroniqueur pour le podcast La 5e de couv' Jean-Baptiste, ex-journaliste, ingénieur son et image, coanimateur des podcast Outrider et Landrider Mais c'est pas tout ! Désormais, quand l'occasion se présentera, j'irai à la rencontre de quelqu'un faisant autorité sur le sujet qu'on évoque, pour une séquence intermédiaire qui coupera l'émission en deux. Je suis très heureux d'inaugurer ce système avec Daniel Andreyev, journaliste, auteur de l'ouvrage La Légende Dragon Quest et animateur des podcasts After Hate, Super Ciné Battle, entre autres créations du RPU. Il nous explique notamment le phénomène de société que représente DraQue au Japon n'est pas avare en anecdotes sur le manga ! Bonne écoute à tous et prenez bien soin de vous ! Playlist :01 - Bernard Minet - Fly | Générique du dessin animé : https://youtu.be/cxtAZYYwcPY02 - Sugiyama Koichi - (Save the Ship!) Homeland - Faraway Journey | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia03 - Sugiyama Koichi - (Enormous Rock Snake) Battle | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia04 - Sugiyama Koichi - (The Six Generals Invasion) Battle for Glory | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia05 - Sugiyama Koichi - (Revival Work) Requiem | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia06 - Sugiyama Koichi - (Raging Against the Dragon) Fighting Spirits | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia07 - Sugiyama Koichi - (Friends of Dermurin Island) Endless World - Fright in Dungeon | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia08 - Jirou Dan - Kono Michi Waga Tabi (My Road, My Journey) | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia Comme d'hab, si vous avez apprécié l'écoute de cette épisode, faites-le moi savoir en envoyant quelques étoiles et les commentaires qui vont avec chez Apple. Vous pouvez aussi nous rejoindre sur les grandes plateformes de l'Internet mondial : Facebook Twitter Instagram

On today's edition of This Week in Innovation Brian and I  talk about the attention economy. Give it a listen and let us know what you think? Podcast Hosts Jeff Roster Twitter https://twitter.com/JeffPR LinkedIn https://www.linkedin.com/in/jeff-roster-bb51b8/ Website https://thisweekininnovation.com Brian Sathianathan Twitter  https://twitter.com/BrianVision Website https://www.iterate.ai Podcast Website https://www.podbean.com/pu/pbblog-f8asf-af2782 https://thisweekininnovation.com Apple https://podcasts.apple.com/us/podcast/this-week-in-innovation/id1562068014 Spotify https://open.spotify.com/show/2QDqTUnt6jebdRHbRzSTJN LaunchPadOne https://www.launchpaddm.com/pd/This-Week-in-Innovation?showAllEpisodes=true Listen Notes https://lnns.co/2QPSfnizE5K Transcript [00:00:00] Jeff Roster: Hello everybody. And welcome to another edition of this week in innovation today. Brian and I are going to talk about the attention economy, Brian, how you doing today? [00:00:08] Brian Sathianathan: Doing great. Jeff, how are you Jeff? [00:00:11] Jeff Roster: Doing well? They're putting in fiber in the neighborhood. So if you hear a jackhammer, let me know, I'll go to mute, but that's exciting times for us. [00:00:18] So hopefully I will have a super fast internet connection maybe in, in a couple of months or. [00:00:23] Brian Sathianathan: That is awesome. Yeah, that is awesome. I do have five Iran, fiber all the way because of, a lot of the meetings that I do. And some of the, like the demos that I do sometimes is very bandwidth consuming. [00:00:35] So yeah, I did it like a few months ago and it's really good. Yeah, ever since then, I get pretty good [00:00:40] Jeff Roster: connectivity. Fantastic. Brian, today, you want to talk about the attention economy? What what does that mean? [00:00:48] Brian Sathianathan: So basically the the idea about the attention economy is it's almost thinking about, a consumer or a user's attention, the time that he or she spends, say watching TV [00:01:00] are interacting with the product are, spending time on the internet. Looking at that whole concept as the human attention is a scar commodity. and it's, there is so much of it that you, one any human or any person has in a given day, right? You only have 24 hours and you probably spend 1820 hours being awake, right. [00:01:26] Or maybe 16 hours, depending on how old you are and how young you are. So the question is it's a scare. The point is that it's a scarce commodity and within this scarce commodity, how. Can brands our well can websites, our well can products grab the attention of any human, right? Any user, any consumer. [00:01:49] That's why this is interesting. So we are applying the traditional economic theories, right? That we apply to finance, or any other scarce commodity. And you apply that theory to [00:02:00]attention to the human attention. And that is what the attention economy is. So you've taken something that's very much an art or like something that evolved over a time and you've attached and applied scientific principle to it. [00:02:12] And you treat it like a scarce commodity and value. [00:02:17] Jeff Roster: Okay, so makes sense. When I started my career, there were there was cable and barely cable and there was. A few channels, there was radio and that was it. And now I've got two plus million podcasts. I can dig through 600 channels. [00:02:35] Almost, unlimited streaming services. So that time that I spend as a consumer becomes incredibly valuable where I put it. And it's a precious resource to all these various. objects, interactions, things that are looking for my time. What what do you do with that then? [00:02:54] Brian Sathianathan: I think it's about no, I think it's a great question. I think Jeff, I think it's all about understanding where [00:03:00] users are spending time and how it is broken down between the different avenues, the different channels. The different types of activities, and then the brands, as well as these content providers, or even retailers can figure out methodologies to create value, because essentially a user's attention is not free. So how do you create value within that time? So that, it becomes a transaction, both parties benefit. [00:03:31] Jeff Roster: Okay. So if you're a retailer, what do you do? What do you do with a busy mom? Who's got all these, 2 million podcasts to pick from and 600 channels. How do you engage that person in this new [00:03:42] Brian Sathianathan: world works well? That's a great, yeah, absolutely. Jeff. So maybe what I'll do is let me talk a little bit about how things are broken down, right? [00:03:48] Between, traditional things like TV and others, and how. How the internet, as well as, content on the internet is, consuming that pie and that how that pie is [00:04:00] beginning to grow between the different sites. And then we'll go into retail. But I think I definitely want to talk about how retailers can leverage some of these things and learn. [00:04:10] How the media Giant's already using it. And there's a lot of lessons and I'll walk through some retail use cases, but let me spend like a, quite a bit of time talking about the media and the current landscape itself. So that'll give you a pretty good background, right? So if you look at like the TV watching, daily basis, I think we spend about three hours right on TV watching TV every day. So it used to be a little higher. It used to be like 207 minutes. At one point during the pandemic, it was 213 minutes a day. And then based on Statistica and other analyst sites, it's actually gonna go down specifically TV. [00:04:50] What I mean is like traditional screen, the big screens on your home. But then if you break it down a little bit in terms of, overall screen time, that's actually not [00:05:00] reducing, that's actually increasing. So we are. all adults in America on average, over 18 are spending about four hours and 16 minutes a day. [00:05:13] Watching consuming content. So that also includes the screen share time of things like YouTube, especially the younger audience, watching more content. And I'm sure, our listeners are aware that, the world population is about seven point 9 billion. So out of the seven, 9.9 billion, the YouTube audience is about 2.5, 6 billion. [00:05:32] So that's the sizeable number, right? That's not to ignore. And YouTube's content reach is about 32% of the population, right? Of the internet population, not the world population, but the internet population then the average is about 51%. So it's pretty, pretty large numbers. [00:05:49] You're talking about. They've also had especially tremendous growth during the pandemic and as we are getting, outta the pandemic because the audience is very strong, right? Same thing. Some sort of [00:06:00] applies to every other audience is like Instagram 1.4, 8 billion users rate. And then they average is about 18.7%. [00:06:08] And they grew, I think about, 85 million users, 6.1%. TikTok is another one that's actually growing fast as well. They are 60 plus million users, 7.3, some percent usage. So you're seeing this audience of, audience growth across. And then you're also seeing streaming and mu music services, right? [00:06:27] People are willing to pay for these things because at one point, there was a lot of ad covered content, but now of course there is 31% of the people in America pay. For a streaming service or a movie service, right? This is not only about just a subscription it's it could be about subscription on demand, one time purchase, right across all those things. [00:06:47] So you're seeing like content, people are consuming content, but also paying for it. And there is also a big appetite for this type of things. Which is really interesting to see. The other thing is that, as people are spending a [00:07:00] lot of time in, free content consumption, social media, right? [00:07:02] The whole social media advertising spend its itself is about 33 point. One person of the total ad spent right. Pretty big, so all these things are growing. And another thing that's interesting is because a lot of the stuff that we cover is very commerce oriented, right? So if you look at the worldwide RPU right. [00:07:18] Average revenue per user for eCommerce, it's about a thousand dollars, right? In the us it's about $3,000. So the eCommerce is more advanced in the us. Other than us is, of course you have some of the Asian countries which have more commerce, like Hong Kong, for instance, So that's a big, that's a big number, and that sort of purchased the ARPO is broken down across about, electronics being the primary category about 9 billion, nine, nine 988 billion annual spend followed by fashion, which is about 900 billion. And then you have other categories going on. Another thing Jeff, that also somewhat caught my attention is this this whole concept of, grocery online. [00:07:58] People purchasing grocery [00:08:00] online with any of the services. I, I think in my previous podcast I told right these days that Sarah and I, only like all of our safe shopping is pretty much in order online and pick up in store right now. We even started doing that with Walmart as well. [00:08:13] So now we basically, do either, Walmart, grocery or safe a grocery, if we need to get grocery right. Worldwide, I think it's about 28%. Other population have at least done it. Now you look at the United States compared to the world, it's actually, the number is slightly low. [00:08:27] It's about 23%, 23.7%, but that's actually an increasing percent rate. But the Asian countries have much more deeper online grocery purchases. This is an interesting thing because today I think even a few weeks ago, we ended up speaking to a couple of startups. Jeff, remember the delivery companies, right? [00:08:44] This is a really exciting area because I think this has a lot of growth, potential. And I think pretty much, we are gonna have, Bo just like we having Amazon boxes appearing in our house all over the world. And even in the us, you're gonna have a lot more boxes coming in from not just Amazon, but all kinds of grocery and all [00:09:00] kinds of other retailers. [00:09:00] Then that same thing also somewhat applies to other industries as well, like travel and everything, but let's let me first address the retail and then we'll talk a little bit about travel, right? Retail I think is interesting because in the retail space, like how can, if I'm a retailer, how do I actually gain the attention rate of my shoppers of my consumers? [00:09:21] See, I think the most important thing is to look at all your touch points because in the old world, it used to be what I managed 10 years ago, eight years ago, when apps came in and it's all about I have a website online site, I have a, I have a. and then I have an app, but the world now is far more complicated because users have multiple touchpoints. [00:09:40] It's just not the, it's just not the store. It's just not the online app. It's just not the website. Even in, on the only a mobile device, there are 20 different ways one could interact with you. They could be opening up a Google map app and they can communicate with you or with your brand through.[00:10:00] [00:10:00] Through a Google's business messenger or through Apple's business messenger. They could be doing search on the phone. Your filters appear, they may be in the text, they might be texting their friend, but they may be referring to your brand or like they may doing a shopping, referring to the shopping notion, and then you could appear there's a filter, right? [00:10:17] An app, a little app light in there, or an app clip. So all these touch points are there and there is much many ways to interact with the user. Which means there are more ways to the attention is sliced and diced in, in smaller chunks. But as a brand, you can't try. [00:10:35] You can't, you cannot just focus on capturing all the major three chunks you wanna be able to capture. Smaller slices, but many of those smaller slices, which makes it harder for a brand, but also it creates more exposure, more probability that they will actually look at you. Which is which is much, much better. [00:10:53] The other thing I also like to focus is as retailers, you always think about customer journey, right? Let me give you some [00:11:00] two examples on these journeys, right? One of the brands is one of the, one of the areas we could look at is essentially in the automobile sector, right? [00:11:08] Imagine you are in the automobile sector and you have a brand within your company that provides. Oil changes. There's another brand that actually provide car washes. And then there's another one that does repair and maybe another one that provides paint. So you can look at how the attention gets broken across all these things. [00:11:26] The car wash would be a weekly activity. Someone would come every week, every three week, every two weeks, every once a month. But then as you go through the upper spectrum, very seldomly with like once in every two years, they may get, they may come for a repair and hopefully they don't come, not a repair, but a pain job. [00:11:45] Or a collision job, but they may come more frequently for an oil change, every three months. So you can look at all those things and plot a consumer's path, a journey through you. And how many times do they get to interact? Not just with one brand, but across all your [00:12:00] brands. So I think this is where, like a lot of the understanding of the customer's data is very important. [00:12:05] Really deeply understanding the customer and breaking down all the, sort of the brand barriers and data segmentation challenges, but really understanding, like creating a full path, the full, the single view of the customer, the full view of the customer. Also understanding using machine learning, understanding how they're interacting across all your apps, because one of the challenges that happened within brands is that, and retailers is. [00:12:29] As the demand for digital group, people just started releasing so many apps, right? There are so many apps out there. But there is no data that are collected from them, or not enough, or in the data is coming in. It's not merged with the remaining data. So this whole idea of being able to create that single view, understanding and personalizing and not just personalizing thing, but Uber personalizing, creating contextual personalizing, and also creating a cross brand. Holistic view of a given customer, I think is super important. I can also give a similar [00:13:00] example, Jeff, on the beauty industry, right? So if you are a beauty retailer, or if you're a beauty brand, imagine the female consumer, from the time she wakes up, till the time she goes to bed, all the way, on her shopping parents, the early wake up Mor morning routine. The application, of foundations, the application of makeup, the application of, mascara and all those things. And then from the morning, till the time one is going to work, and then online shopping behavior is right. And then ability to create journaling throughout this process throughout the day. And some parts of the data is automatically captured. The other part is cap manually entered. or captured through various forms of interactions. And then when she walks into your store. [00:13:39] So this entire journey I think is a part of the attention. So the beautiful thing about retail, I think is it's unlike the ad folks, because the ad part where the ad providers or advertisers the traditional, the ad media. They, even though they have a large volume of data the journey is not clearly stitched because they're not the single brand that is provided because they are serving the [00:14:00]brands as a, as an ad tech or an ad media company. [00:14:03] But I think as a retailer, you're serving somebody through that entire customer life cycle across that entire day in a life, which gives you a better visibility. You wanna track that data, right? And you wanna create better personalization, better ways to serve this customer. And also to think about methods to increase that attention space. [00:14:27] Jeff Roster: Curious, Brian, if you've had any Any thoughts on the super apps that we've talked about a little bit in the past in use in China, in the east versus the west. And we don't have a super app, I guess I'm gonna tee up and see if if you think Elon's got a shot at turning Twitter into a super app, like that tweet that we both commented on. [00:14:47] So maybe just talk a little bit about super apps in the customer journey in the, does that help or hurt in the attention? The intention economy. And then maybe speculate a little bit. What do you think Elon might be trying to do with Twitter? [00:15:00] [00:15:00] Brian Sathianathan: See, I think the super app concept is definitely interesting because just like Ilan said, right? [00:15:04] This super apps are like super, like extremely popular in Asia. WeChat is one of them. And there are tons of apps that's all using like single purpose. Even in the us, if you think about it I think A while back, there was some data I saw online that was like every day, consumers looks at only 13 apps, if you're not within the first couple of screen on your iPhone, or on Android app, most likely the app gets ignored or eventually deleted. So the idea is to that, Consumers have this goes back to the attention, right? Attention is a very scar commodity, right? Yes, we are increas. The pie is getting bigger and bigger, but it can only go so much. [00:15:39] It's just like saying, there are only like, I don't know, X million Bitcoins or X million, X million resources of something. So it's a scares resource, so I think the question is how do you actually grab the attention? So I think the idea of a super app is differently interest. [00:15:54] Super app apps, super apps have a positive and a negative, right? The positive is that you [00:16:00] are maximizing and optimizing the attention of the consumer. Because if you look at all the website, like all these consumer sites, right? As Jeff all these consumer attention technology the study of this, I think started 20, 30 years ago, I think, through Stanford and other places where they formally thought these kind of concepts in, in, in user design and computer human interface designs, all these concept of, attention attention optimization, things like. Keeping an eyeball on a site. And how do you create things? If you go to like things like, Pinterest, you keep on scrolling, the infinite bar, infinite scroll wheel comes in, those are all methods to create dopamine, right? [00:16:37] Because the human mind always predicts. What's gonna come next. So a lot of these attention, capturing eyeball engagement T. Have been converted into scientific instruments, right? Like things like, companies like Facebook and companies like Pinterest TikTok, all these guys are. Over the years become experts and their expertise have been, got better and better by instrumentation, [00:17:00] of understanding the data. So the positive is that, you can even further optimize it through super app because as a consumer think about it, like it's just one app. It's very easy. I click on this, I do this, all my thing is there. I don't have to go through 20 things. In my daily today, if you look at it, certain apps are very hard, right? [00:17:15] I have two separate emails. And then one email, if I had to respond to one email, one, one app has one method and the other one has another method. Then I go from my email to text message. I got copy things. It's just, it's very painful. It's very, it's not very sticky. It's very difficult. [00:17:30] Every app optimizes within. But if you take the human functions across two, three hours of actions the optimizations are not there. Super, super apps allows us to even further optimize the experience and provide a better nicer consumer experience. So I definitely agree with Elon, but for retailers, there is a challenge with super app, right? [00:17:47] If you are not in a retail business where, you can like the beauty example I gave you or the automobile. Example, I gave you, those are retail industries that is primed to do super apps because you have [00:18:00] 4, 5, 6 things that you can interact with. So you can create increase engagement, but they're also very transactional retail, businesses where, you know, you transact with somebody once in a while. [00:18:09] So the problem with, so perhaps is that, so perhaps will create gateways, right? What I mean is today, if you look at online you, when you search. Google is your gateway. There is no better search engine than Google, right? Or unless you wanna have full privacy, somebody goes to do go, but then you don't get quite great results. [00:18:26] Like what you get in Google. Facebook is your social gateway, right? Depending on who you ask. But then similarly, same thing on the same thing on the, on, at. If you are at home, either you ask your, a question to Alexa or you ask the same question to Google home, right? Those are becoming gateways, right? [00:18:43] The thing with super apps is these bigger companies will end up creating apps that are highly engaging and they were, they already have lots of touch points with us. So they would, the super apps will allow bigger companies to create gateways. So there will be more wall gardens and more gateways. [00:18:58] So you move from Apple's [00:19:00] wall garden, into Facebook's wall, garden, into Twitter's wall garden. When most ball garden. So it's it'll take out some of the retailers out today, a lot of retailers have to pay money to all these gatekeepers in order to get a small piece of the attention. [00:19:13] So that is a problem. And that's gonna happen anyway. And so perhaps makes the problem even worse. But that's also interesting and an opportunity for retail brands is that, you can try your own super. And you can engage your loyalty consumers. You can engage your, consumers in there. [00:19:29] And then, if you, so certain gateways are not fully established, I the wise go gateway in home is not fully established, even though the hardware is established, you can still put your app on Alexa. You can put your app on your home TV, in non fire TV or any of these things. So there are all these chances that these touch points still. [00:19:47] So I think my encouraging messages, even though there is lots of negatives, the positives, I think outweigh and as a retail brand retailer or a brand, you wanna move sooner into these things and start [00:20:00] experimenting with these things. [00:20:01] Jeff Roster: Do we have an example of a retail, an Western retailer that has a super app. [00:20:06] I can't think of one. [00:20:07] Brian Sathianathan: No, I don't think there is a retail, a strict retail example per se. But I think I've spoken to quite a few retail customers who are actually and prospects who are actually thinking of opportunities. So it's, I think it's coming. So [00:20:20] Jeff Roster: That's pretty intriguing. [00:20:21] And I'm guessing you're not gonna go any further into any detail on what you just said there. Yeah. yeah, but I guess what I can say, or I'll ask you. So Elon said that very interesting tweet out a week ago, saying. He could, why doesn't the west have a super app. And I think he was clearly implying that if he can successfully conclude Twitter AC his acquisition that maybe he might be thinking of that as a potential super app tying in a payment mechanism, tying in engagement, all that sort of stuff. [00:20:50] So you're act, I think if I read you read your read your thinking there correctly you think that might be a possibility. [00:20:58] Brian Sathianathan: It is a possibility. [00:21:00] Interesting. But I think the question is is it a possibility of Twitter is a hard question to answer, right? It goes back to Elon's own questions about bots and all the other things, but I think I'm a big wen more user, right? [00:21:10] Venmo does that. To some degree today, right? You can actually pay, I can pay Jeff. And if I, within my network allow, [00:21:17] Jeff Roster: feel free to, by the way, feel free to pay Jeff, all you all. You'd like, [00:21:23] Brian Sathianathan: right now. I just have [00:21:24] Jeff Roster: money going out. I don't have it coming in as much. [00:21:26] Brian Sathianathan: I know. Yeah. But if I put that in if I make my conversation public, I could see that. And I can sort by certain categories, like all the yoga conversations or all, whatever, whatever interesting for, interesting house cleaning or whatever. [00:21:39] You can look by topic and so on. I mean like people like, Venmo and some of these payment players, I think are also in a good chance to play there, but I think a lot of players will get into it. You will have Payment only social media companies going at it, then the strict content companies, right? [00:21:54] Like Twitter and others from content perspective, going into payment and enabling payment in it. [00:22:00] I'm sure if like Twitter starts it, they can get a lot of volume because they already have a pretty big user base. So the possibilities are definitely there. And I think what's interesting that Twitter has compared to a YouTube or something else is. [00:22:12] It's always Twitter is always considered as a short interaction, right? Payment transaction is a short interaction, even though shopping is a shopping bills over time, the actual payment process is always a short interaction. So I think it's very much in line with that thinking. [00:22:26] Jeff Roster: It'd be fun to watch how that plays out. [00:22:28] Brian, what happens in a recessionary scenario that we either are in, or a bunch of us think we are getting very close to in, in, in an attention economy scenario. [00:22:42] Brian Sathianathan: I think that's an interesting question, Jeff. , I think this is As, recessions are hard to predict and when you come, when will you come out of recession, it's also hard to predict. [00:22:49] But definitely, we are already from the financial side, a lot of value has been lost, especially in the last month of may and April. And I think it started in like late 20, 21. And you seeing these [00:23:00] things, I think in the financial markets as you, as very well, the, it's getting a stocks are getting a hit, even though stocks being a leading indicator. [00:23:06] It's really good to see you. There are adjustments happening there, but then, that will also come into the private market with startup funding and, companies doing layoffs and everything. The attention economy is interesting, but before I go there, I also wanna talk about on the consumer side of things, because American consumers are spending today, right? If you look at like just the airline industry alone, because we have been, blocked at home for I don't know, year and a half or two locked at locked. And now everybody wants to go out. If you look at the whole package vacation, there is there was like 41.6, 5 billion, right? [00:23:38] I think I think increase actually on the, sorry, 102 billion in package vacation this year alone year, over year increased 59% increase. That just speaks to the volume of spending and also goes. For the nature that people were, locked out at home during locked in at home during the research the pandemic period. [00:23:57] And then you are seeing consumer spend, even [00:24:00] with the with, even with inflation, even with this high CPIs and all you are still seeing peoples spending. And I think that's also a sort of a pandemic post pandemic influence. But I think what'll happen is it'll take one or two quarters till this thing is squeezed out. [00:24:14] I think we will have a very well spent summer, in terms of, more and more people traveling and spending more and doing vacations and all that stuff. And then as they come back, I think things will slow down. And I think along with the stock market getting hit, you will also probably see a consumer. [00:24:30] Consumer credit squeeze and other things as well, because those are just natural things to follow. Now let's go into the, going back to this. So that's just the financial side of how the spending and the. The different touchpoints, but now if you go back to the attention economy suffered a, started a recession two quarters ago, maybe in January, as people are getting out of the pandemic. As some of these folks like Netflix and others, and even zoom lost, Netflix lost subscribers. And then the eyeballs are slowly slowing. The water in Ukraine [00:25:00] is moving attention out, and especially as we are approaching summer, more and more people are gonna travel, which is actually gonna take away a little bit of the online usage and some of the attention. But those are things that will return back again. But I think it's really interesting to see when you take the consumer spending squeeze that might come two quarters from now. [00:25:17] And And the attention recess attention economy recession. But I think attention economy will always grow in grand scheme of things in short terms. Like I said, within a short time window, you may have an up pan down S and flows, but I think over time it'll still increase, because attention is a very scarce commodity rate. Whether, I think whether you are using it online, whether using it in traditional media, whether they're using it, doing physical shopping in stores it's a scares commodity. People have only so much time in a given day. [00:25:46] So I think definitely brands have to compete. Retailers have to compete, the big companies have to compete and the science have to be mastered more and more, every. [00:25:55] Jeff Roster: So in wrapping it up what should a retailer be doing? As we begin to think about [00:26:00] the impacts of an intention economy and as we all, as consumers begin to understand the value of our time and where we give well, where we give our time and where we give our attention, what should a retailer do? [00:26:12] Brian Sathianathan: I think for retailers and even brands. I think this has always been a big priority, even though they don't specifically, call it an attention economy. This is somewhere, all, somewhere in marketing slides all the time. They call it generating traffic and leads and 63% of marketers, that's their biggest challenge. [00:26:29] That's their biggest priority, right? This is across true across, all retail and brands. But the thing what's really interesting is I think I would focus on a couple of. First, I think I would focus on all my consumer touchpoint, which most brands and retailers know. But also not only to touch points that is available today, but what are all the possible touchpoints, right? [00:26:49] My customer journey, which most retailers know their journey very well. but also understanding it from an instrument instrumented fashion, it's what is the empirical qualitative side versus what is the [00:27:00] measured quantitative side, do they do go together? And I think the third part that's really important is understanding and getting a holistic view of your data. [00:27:08] Do I have a holistic view of the data today, right in my do I have a holistic view across. Do I have a holistic cross promotion strategy? Do I know my consumer cross brands across all the silos I have in my company? That's a very important one. And then once those three things, I think the thing to focus on is like, what are my, what are the avenues of my being present today, right? [00:27:30] Because today it's not just having a mobile app, right? Because if you're a, not a well known retailer, people may not even use your mobile app. And very seldomly. So you wanna be able to, even with, in, in the whole aspect of mobile, you want be able to be in, be a filter. You wanna be able to be in business messenger. [00:27:46] We want to be able to be in, search app plates. There are so many like avenues within just one device, right? That actually applies everywhere. That's similar math could apply in store. There are so many touchpoint in store similar things apply [00:28:00] online. So I think you want to think hard about what are all the touch points very carefully. [00:28:03] And how do I leverage those touchpoints? Things like super apps, think of things like, being. Providing capabilities and all these touchpoints. The other thing is also understanding once you have data on your consumer, apply AI, unleash the power of machine learning, right? Understand your consumer more deeply, be able to do in a deeper contextual personalization ability to know your consumer at at an N equals one level, right? [00:28:30] Not the traditional all school segmentation. You are consuming individually, but then not only just that, but also contextually. What Jeff wanted two hours ago is very different from what he wants right now. He wants me to transfer Venmo, him money. I'm just joking. But the idea is that people's attention and requirements change by the minute. [00:28:46] But understanding that when they're interacting with your brand, I think is critical. So that's why I think, you wanna look at AI as that force within your. Jeff. [00:28:55] Jeff Roster: Brian, we used to talk about the customer journey almost. [00:28:58] Yeah. Almost cause it's like an interesting [00:29:00] idea or a concept, but as we, as a retailer tries to navigate through the attention economy and trying to battle. Re, battle us consumers getting off that, that journey and being distracted, that becomes much more of a mission, critical strategy going forward. #innovation, #thisweekininnovation, #DigitalTransformation, #podcast, #retailpodcast, #emergingtechnologies, #5ForcesOfInnovation, #TRI2022, #Startup, #Startups, #Retailers, #retail, #retailtechnology, #retailtech, #futureofretail, #retailtrends, #VentureCapital, #VC, #Founders, #Entrepreneurs, #Gartner, #IHL, #ArtificialIntelligence, #AI, #cloud, #InternetOfThings, #IoT, #Blockchain,      

This extended episode of Energy West features an interview with Jason Hunter, a former employee of Riverside Public Utilities who for the past several years has been a whistleblower. For more than two years, in its “Tangled Web” series, CEM has been covering the situation around the Los Angeles Department of Water & Power and its former general manager, David Wright. This week, on April 25, Wright was sentenced to six years in prison for accepting bribes from a lawyer in exchange for official action to secure a three-year, $30-million, no-bid LADWP contract for the lawyer's company. The topic of this podcast is not LADWP, but Wright's activities at RPU, which Hunter has been working to expose. Hunter's allegations about Wright were backed up by a report completed in May 2019 by a private investigator hired by the City of Riverside Human Resources Department. Don't miss this in-depth exploration of corruption in Southern California!

Episode 164 de Super Ciné Battle, le podcast où nous établissons le classement ultime du cinéma. Nous prenons vos listes que vous nous adressez pour les classer, du meilleur au pire afin d'obtenir LA liste ultime. Note: non ce n'est pas un nouveau confinement, Super Ciné Battle passe en mode hebdo pendant un mois pendant qu'After Hate continue son petit hiatus. Du coup épisode un peu plus court, mais chaque semaine ! Aussi: Bonus gratuit Elden Ring par Stéphane et Daniel. Incroyable, cet épisode, on fait quelques suites de films, forcément moins bonnes que le premier épisode mais parfois aussi réjouissantes. On espère que vous l'apprécierez. On attend vos listes de TROIS flms des années 1980 à supercinebattle (at) gmail (point) com. N'hésitez pas à nous renvoyer vos anciennes mises à jour ou d'autres encore. Soyez originaux, soyez bons, changez rien. Les recommandations (vers 1h12). Stéphane : le film The Alpinist Daniel : le jeu Triangle Strategy Comme annoncé, MDR est de retour, tout du moins le temps de sa campagne ulule lancée fin février (gros instinct, encore une fois) Le nouvel épisode est disponible ici: https://www.podcastics.com/podcast/episode/la-bande-a-fifi-est-de-retour-121906/ Le nouveau flux RSS: https://feeds.podcastics.com/podcastics/podcasts/rss/4122_6b8104e33ceebfd31873ffaa4049900f.rss et la campagne Ulule https://fr.ulule.com/mdrlepodcast/ Le projet est distinct du RPU, principalement parce tous les contributeurs seront rémunérés. Le chemin est encore un peu long pour son succès mais si vous aimez MDR, c'est le moment ou jamais. Become a Patron!

Episode 163 de Super Ciné Battle, le podcast où nous établissons le classement ultime du cinéma. Nous prenons vos listes que vous nous adressez pour les classer, du meilleur au pire afin d'obtenir LA liste ultime. Beaucoup de comédies des années 80 dans cet épisode, et elles n'ont pas toutes bien vieillies. Mais on a plutôt bien rigolé. On espère que vous l'apprécierez. On attend vos listes de TROIS flms des années 1980 à supercinebattle (at) gmail (point) com. N'hésitez pas à nous renvoyer vos anciennes mises à jour ou d'autres encore. Soyez originaux, soyez bons, changez rien. Les recommandations (vers 1h45). Stéphane : le groupe indien Bloodywood Daniel : le jeu Sifu. Comme annoncé, MDR est de retour, tout du moins le temps de sa campagne ulule lancée fin février (gros instinct, encore une fois) Le nouvel épisode est disponible ici: https://www.podcastics.com/podcast/episode/la-bande-a-fifi-est-de-retour-121906/ Le nouveau flux RSS: https://feeds.podcastics.com/podcastics/podcasts/rss/4122_6b8104e33ceebfd31873ffaa4049900f.rss et la campagne Ulule https://fr.ulule.com/mdrlepodcast/ Le projet est distinct du RPU, principalement parce tous les contributeurs seront rémunérés. Le chemin est encore un peu long pour son succès mais si vous aimez MDR, c'est le moment ou jamais.

En Invité Daniel ANDREYEV du RPU, le Monde et Slate #ShitList, le Podcast cinéma de Retour vers le Turfu qui parle du pire du cinéma. Super héros, comédie, horreur, science-fiction, action, drame, tout y passe ! Aujourd'hui Focus sur LES PIRES FILMS DE LA BANDE A FIFI Au Programme 30 Jours Max de Tarek BoudaliEpouse Moi Mon Pote de Tarek BoudaliAlibi.com de Philippe Lacheau Disponible sur Spotify, Podcast Addict, Apple Podcasts et sur toutes les applications de streaming et podcast Soutenez nous sur Patreon Si vous souhaitez soutenir ou aider notre Podcast Shitlist gratuitementNous vous demandons simplement de mettre des commentaires 5 étoiles avec un joli commentaire sur Apple Podcasts, Itunes ou Podcast Addict en vous remerciant par avance. Par ailleurs vous avez toujours la possibilité de nous envoyer vos suggestions de sujet pour qu'on en parle dans l'émission à l'adresse suivante shitlistpodcast@gmail.com Enregistré en live sur notre chaîne twitch ABONNEZ-VOUS ! Ne ratez aucun numéro, suivez-nous sur Twitter et Instagram Les chroniqueurs sont Karim BERRADIA , Emmanuel PEUDON, Marvin MONTES, Romain PLOURDE et présenté par Luc LE GONIDEC Mixage son géré Luc LE GONIDECMontage par les soins de Luc LE GONIDECJingle composé par Jean Baptiste BlaisCover illustré par Crecre17 (@crecre17) https://retourversleturfu.com

En Invité Daniel ANDREYEV du RPU, le Monde et Slate #ShitList, le Podcast cinéma de Retour vers le Turfu qui parle du pire du cinéma. Super héros, comédie, horreur, science-fiction, action, drame, tout y passe ! Aujourd'hui Focus sur LES PIRES FILMS DE LA BANDE A FIFI Au Programme 30 Jours Max de Tarek BoudaliEpouse Moi Mon Pote de Tarek BoudaliAlibi.com de Philippe Lacheau Disponible sur Spotify, Podcast Addict, Apple Podcasts et sur toutes les applications de streaming et podcast Soutenez nous sur Patreon Si vous souhaitez soutenir ou aider notre Podcast Shitlist gratuitementNous vous demandons simplement de mettre des commentaires 5 étoiles avec un joli commentaire sur Apple Podcasts, Itunes ou Podcast Addict en vous remerciant par avance. Par ailleurs vous avez toujours la possibilité de nous envoyer vos suggestions de sujet pour qu'on en parle dans l'émission à l'adresse suivante shitlistpodcast@gmail.com Enregistré en live sur notre chaîne twitch ABONNEZ-VOUS ! Ne ratez aucun numéro, suivez-nous sur Twitter et Instagram Les chroniqueurs sont Karim BERRADIA , Emmanuel PEUDON, Marvin MONTES, Romain PLOURDE et présenté par Luc LE GONIDEC Mixage son géré Luc LE GONIDECMontage par les soins de Luc LE GONIDECJingle composé par Jean Baptiste BlaisCover illustré par Crecre17 (@crecre17) https://retourversleturfu.com

Comment mettre en place le RPU et le forfait admission non programmée des patients de 75 ans et plus (ADNP75)?

Bienvenue dans le [r]OC[k]TOGONE RELOADED, le podcast qui déconstruit mois après mois la liste ultime des meilleurs albums de gros son, de 1970 à 2020, établie dans [r]OC[k]TOGONE. Pas de règle, tous les coups sont permis, un seul gagnant et que des perdants. L'album victorieux aura l'honneur d'être élu "Meilleur album de gros son de tous les temps" en décembre 2021. Cette semaine c'est le dernier combat : [r]OC[k]TOGONE RELOADED arrive au bout de sa mission, l'album de gros son ultime est choisi et couronné. Un tiers des points attribués par chacune des trois parties : Max, Stéphane et le public. Vous avez voulu du sang, vous allez en avoir. Le classement des 12 finalistes marque la fin de cette grande aventure débutée en janvier 2020. 63 épisodes plus tard, le verdict est tombé. Il est sans pitié, mais c'est la règle. N'hésitez pas à nous dire dans les commentaires quel est, selon vous, l'album qui aurait dû remporter ce combat final ; nous vous invitons aussi à nous rejoindre sur le Discord du RPU et sur Twitter, pour refaire le match. Mais n'oubliez pas la règle, évidemment. Nous tenons également à vous remercier du fond du cœur pour ces deux années de soutien sans faille, de mauvaise foi et de rigolade ; quoi qu'il en soit, bonne écoute à toutes et à tous, et continuez à faire du bruit !

In today's episode, James answers some questions regarding his thoughts on Direct Recognition, Reduced Paid-Up insurance, how smoking/vaping can affect your policy, graduating before loans are paid, and more. As always, we hope you enjoy and thank you for listening!Today's Questions:0:22 - Against Direct Recognition?3:30 - RPU to get back insurability eaten by the PUA6:10 - How smoking affects a policy8:57 - Why haven't I heard about this before?10:23 - How to explain IBC® to friends and family.11:30 - Graduating before loans are paidThe Q&A series is designed to help you become more knowledgeable in the Infinite Banking Concept®.━━━Become a client!➫ https://www.bankingwithlife.com/how-to-fast-track-becoming-your-own-banker Buy Nelson Nash's 6.5 hour Seminar on DVD here:➫ https://www.bankingwithlife.com/product/the-5-part-6.5-hour-video-series-nelson-nash-recorded-live/ (Call us at (817) 790-0405 or email us at myteam@bankingwithlife.com for a DISCOUNT CODE) Register for our free webinar to learn more about Infinite Banking... ➫ https://bankingwithlife.com/getting-s... ━━━ Implement the Infinite Banking Concept® with the Infinite Banking Starter Kit... The Starter Kit includes Becoming Your Own Banker by R. Nelson Nash and the Banking With Life DVD by James Neathery.It's the perfect primer for everyone interested in becoming their own banker. Buy your starter kit here: ➫ https://www.bankingwithlife.com/exclu... ━━━ Learn more about James Neathery here: ➫ https://bankingwithlife.com ━━━Listen on your iPhone through iTunes: ➫ https://itunes.apple.com/us/podcast/b... Listen on your Android through Stitcher: ➫ https://www.stitcher.com/podcast/bank... Listen on Soundcloud: ➫ https://soundcloud.com/banking-with-l... ━━━Follow us on Facebook: ➳ https://www.facebook.com/jamescneathery/ ━━━ Disclaimer: All content on this site is for informational purposes only. The content shared is not intended to be a substitute for consultation with the appropriate professional. Opinions expressed herein are solely those of James C. Neathery & Associates, Inc., unless otherwise specifically cited. The data that is presented is believed to be from reliable sources and no representations are made by James C. Neathery & Associates, Inc. as to another party's informational accuracy or completeness. All information or ideas provided should be discussed in detail with your Adviser, Financial Planner, Tax Consultant, Attorney, Investment Adviser or the appropriate professional prior to taking any action.

Stories mentioned in this episode: Day in History: ​1996: GM to release an electric car​ ​Pine Island coffee dates bring sheriff's office out to greet the public​ ​RPU readies proposed 2.5% rate increases​ ​Byron School Board loses two members in one day​ ​Tuesday's high school highlights​ Read all stories in this episode at postbulletin.com.

This week on The Bulwark Goes to Hollywood, Sonny talks to the Los Angeles Times's Ryan Faughnder about arr-poo (that is, RPU, or revenue per user) and how such calculations figure into the value of a subscriber, as well as all sorts of other topics. Make sure to subscribe to Ryan's newsletter (it's free!) if you're into the whole “business of Hollywood” thing, which you are since you're listening to this show. And if you enjoy this episode, share it with your friends! Everyone loves getting a new podcast to listen to.

Season Finale avant un petit break estival, avec une discussion centrée autour du brillant et mystérieux Terrence Malick, réalisateur des moissons du ciel, la ligne rouge ou encore du formidable The tree of life. Big up aux dinosaures. Animé par Marvin Montes avec Daniel Andreyev @kamuirobotics (Gaijin Dash sur Gamekult, SCB, After Hate ...) Si l'émission vous plait, n'oubliez pas les étoiles et commentaires via votre plate forme préferée, c'est un soutien précieux ! Pour pré-commander le livre de Marvin "Hong Kong Action: Le sabre, le poing et le fusil" sur le site de Aardvark Editions:  https://aardvarkeditions.com/produit/hong-kong-action/ Bon été à tous, on se retrouve en aout pour le début de la nouvelle saison !

Class is in session. In this episode we examine something we've all experienced at one point of our lives: oneitis. Learn how to recognize when you've got it and strategies for avoiding it.

Ep.257: A *BONUS* TSBMP for you as Town prepare to take on Oxford United aka 'The Big One'. RPU is joined by Total Sport's Ryan Walker to discuss the press conference with John Sheridan. SUH-WIN-DON! This episode is sponsored by the STFC Official Supporters Club.

L’épisode 123 est consacré à la bouffe, sous toutes ses formes avec notre invitée Malu. La discussion (00:18:00) : On présente notre invitée, Malu, fidèle du Discord du RPU, et notamment le topic #bouffe. Elle est venue nous parler de cuisine, que ce soit à la télé, sur YouTube et évidemment en vrai. Et à … Continuer la lecture de « Episode 123 : Bouffi, bouffons ! »

Reuben Langdon was Sam Worthington's stuntman on the Avatar trilogy, and a motion capture actor on several blockbuster films, TV series, video game franchises and starred as Ken Masters in the Street Fighter Franchise!In 2013, he produced The Citizens Hearing Disclosure, which brought 40 credible witnesses from 10 different countries to testify on the existence of extraterrestrials in front of six members of U.S. congress. To date, it is the most concentrated body of evidence and testimony ever put into one place and one time on the subject of Extraterrestrials.LINKS.IMDB: https://www.imdb.com/name/nm0486047/WEBSITE: https://reubenlangdon.com

Edith is a globally recognized Holistic Chinese Medicine Doctor, Speaker, former Athlete, and Author of the best-selling book, "SuperWellness." She has dedicated her life to unlocking the secrets of our human potential.Dr. Edith Chan’s has a Doctoral Degree from Five Branches University in Endocrinology and Neuromuscular Medicine, a 4-year graduate degree from American College of Traditional Chinese Medicine. A bachelor’s degree in Applied Mathematics (with a background in Engineering), Magna Cum Laude from Harvard University.

There's light at the end of the tunnel this week, with 111,000 Aussies returning to work rather than the projected further loss of 35,000 jobs. Plus, the Aussie share market followed the U.S. blue-chip rise, closing 0.4% higher (Mon-Thu).In this week's wrap, Jessica covers:Three stocks to watch given home sales are up 3.6%The Sectors report: Real Estate rose 2.3%Five stand out stocks this weekAussie employment data beating expectations - sole traders and females leading the chargeVictorian COVID-19 cases trending lower and likely to continueTwo stocks to consider: Aristocrat Leisure (ASX:ALL) and Accent Group (ASX:AX1)

Wanneer wij na een lange dag in de zetel ploffen eten we al eens graag een chique. Sommige mensen kiezen tussen zout en paprika, wij tussen CPU en RPU. We genieten uiteraard met mate, want te veel technologie is slecht voor uw lever én leven. Dat is toch alleszins wat we onthouden hebben van een documentaire die we gisterenavond bekeken - terwijl we van een lekker chipke genoten, uiteraard. Welkom in Computer Club, een podcast door Frederik 'Freddy' De Bosschere & Thomas 'Smollie' Smolders. Met dank aan Sebastiaan Van den Branden & Toon De Pauw voor de technische hulp. Wekelijks bespreken we de actualiteit op vlak van technologie en gaan we op zoek naar interessante feiten en innovaties. Af en toe nodigen we zelfs een gast uit. Er zijn ook jingles. Shownotes: computerclub.online/afleveringen/112-arm-nvidia-social-dilemma Merchandise: computerclub.shop

Dans cet épisode qui se veut une sorte de bonus estival, le trio Gravlax – Papa(Gubi)da – Casa retrouve un bon camarade de la saison 1 en la personne de Florian Hessique auquel un épisode en deux parties fut consacré. Cette fois-ci, en s’inspirant modestement de « Parle à mon Luc » où 3 des membres du RPU commentent plus ou moins les films de Luc Besson, notre trio passe à la moulinette le premier long métrage du Kid d’Angers, à savoir « Le Casse des Casses » ( tourné en 2012, sorti en 2014 ) où l’on retrouve notamment, à part l’acteur-réalisateur-scénariste, Philippe Vasseur ( le José d’Hélène et les Garçons ), Jean-Pierre Castaldi en beau-père vachard, Laurent Petit-Guillaume, Alexandre Debanne, … Parfois, les mots ont manqué devant la beauté de l’oeuvre ; nous vous mettons donc un lien éventuel de streaming pour suivre le commentaire audio en temps réel : https://ok.ru/video/210841832174 ( même s’il peut être amené à sauter des fois ). Le timecode du lancement du film dans l'épisode se trouve à 8 minutes 20 secondes. Bonne écoute, et on espère bon amusement !

Dans cet épisode qui se veut une sorte de bonus estival, le trio Gravlax – Papa(Gubi)da – Casa retrouve un bon camarade de la saison 1 en la personne de Florian Hessique auquel un épisode en deux parties fut consacré.Cette fois-ci, en s’inspirant modestement de « Parle à mon Luc » où 3 des membres du RPU commentent plus ou moins les films de Luc Besson, notre trio passe à la moulinette le premier long métrage du Kid d’Angers, à savoir « Le Casse des Casses » ( tourné en 2012, sorti en 2014 ) où l’on retrouve notamment, à part l’acteur-réalisateur-scénariste, Philippe Vasseur ( le José d’Hélène et les Garçons ), Jean-Pierre Castaldi en beau-père vachard, Laurent Petit-Guillaume, Alexandre Debanne, …Parfois, les mots ont manqué devant la beauté de l’oeuvre ; nous vous mettons donc un lien éventuel de streaming pour suivre le commentaire audio en temps réel : https://ok.ru/video/210841832174 ( même s’il peut être amené à sauter des fois ). Le timecode du lancement du film dans l'épisode se trouve à 8 minutes 20 secondes. Bonne écoute, et on espère bon amusement !

Heritage obsessionel Hitchcockien, esthétisme exacerbé et virtuosité technique s'entrecroisent dans cet épisode consacré au plus Borderline (et pervers) des contributeurs du Nouvel Hollywood et plus encore, Brian De Palma. Non, il n'y a pas que Scarface dans la vie. Animé par Marvin Montes avec Stéphane Bouley AKA Papa (Super Cine Battle, After Hate, Rocktogone ...) Sil'émission vous plait, n'oubliez pas les cinq étoiles via Itunes ou Podcast Addict, c'est le meilleur soutien possible !

Class is in session. This week we've reached the end of our 100 series material with Breaking Rapport, which most people know better as "flirting". We'll also perform a total overview of the course up to this point. Breaking Rapport is an important aspect of the training wheels as it is the crux of what makes us exciting. Ultimately it's through the use of various rapport breaks that we create emotional, verbal, and physical excitement. If you've ever found yourself in the "friend zone", odds are it's because you failed to break rapport and were too much of a Nice Guy.

Class is in session. This week we continue laying down the framework of building confidence through competence. We will cover how to transition from the approach into building comfort and rapport, both of which are integral for developing a genuine connection.

Class is in session. This is it, this is the episode you've all been waiting for. We finally begin the section of the course that's all about GAME. We begin by laying down the framework that is critical for building confidence through competence.

Class is in session. This portion of RPU focuses on improving your SMV. Today's video will cover how to improve your social attributes such as verbal and nonverbal communications.

Class is in session. This week we continue laying down the framework for building confidence through competence with an emphasis on Qualification and Disqualification. Qualification is an integral aspect of our training wheels as it teaches men how screen for women who are a good match, builds investment, and demonstrates you are interested in more than just her looks.

 Vous n'imaginez pas à quel point je suis ravi de vous retrouver. Pardon pour cette longue absence, mais aux grèves de la fin d’année se sont succédés une sacrée accélération de boulot pour moi… puis il y a eu le Covid. On va tenter de mettre en place une ou deux émissions dans les prochains temps via Skype, Zoom, Whatever. Le programme prévu depuis quelques temps va être un peu chamboulé, mais l’important est qu’on puisse s’amuser et vous amuser en cette période forcément un peu/beaucoup reloue. Mais revenons au sujet de ce numéro 30 ! Fly (ou la Quête de Daï pour les plus jeunes) est mon manga culte. Sans doute la première forme prise par la licence Dragon Quest en France. Je n’en reviens pas qu’on ait attendu aussi longtemps pour parler de ce petit chef-d’oeuvre, en compagnie de : Romain, professionnel de l’édition et auteur du diptyque Le Sang des Princes, aux éditions L’Homme sans nom et Folio SF | Twitter | Facebook | L'Homme sans nom | Folio SF Kanyar, chroniqueur du podcast de Manga.TV La 5e de couv’ | Twitter | La 5ème de Couv |  Jean-Baptiste, ex-journaliste, coanimateur des podcast Outrider et Landrider | ingénieur son et image chez French Wargame Studio  | Twitter | Outrider & Landrider | French Wargame Studio Mais c’est pas tout ! Désormais, quand l’occasion se présentera, j’irai à la rencontre de quelqu’un faisant autorité sur le sujet qu’on évoque, pour une séquence intermédiaire qui coupera l’émission en deux.  Je suis très heureux d’inaugurer ce système avec Daniel Andreyev, journaliste, auteur de l’ouvrage La Légende Dragon Quest et animateur des podcasts After Hate, Super Ciné Battle, entre autres créations du RPU. Il nous explique notamment le phénomène de société que représente DraQue au Japon n’est pas avare en anecdotes sur le manga ! | Twitter | After Hate | Super Ciné Battle | Third Editions Bonne écoute à tous et prenez bien soin de vous ! Playlist :  01 - Bernard Minet - Fly | Générique du dessin animé : https://youtu.be/cxtAZYYwcPY 02 - Sugiyama Koichi - (Save the Ship!) Homeland - Faraway Journey | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia 03 - Sugiyama Koichi - (Enormous Rock Snake) Battle | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia 04 - Sugiyama Koichi - (The Six Generals Invasion) Battle for Glory | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia 05 - Sugiyama Koichi - (Revival Work) Requiem | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia 06 - Sugiyama Koichi - (Raging Against the Dragon) Fighting Spirits | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia 07 - Sugiyama Koichi - (Friends of Dermurin Island)  Endless World - Fright in Dungeon | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia 08 - Jirou Dan - Kono Michi Waga Tabi (My Road, My Journey) | Dragon's Quest : Dai no Daibouken (Dai's Great Adventure) Music Collection 2 © 1992 Nippon Columbia Comme d’hab, si vous avez apprécié l’écoute de cette épisode, faites-le moi savoir en envoyant quelques étoiles et les commentaires qui vont avec chez Apple : http://bit.ly/PasTropVieux  Vous pouvez aussi nous rejoindre sur les grandes plateformes de l’Internet mondial : - Facebook :  https://www.facebook.com/PasTropVieux - Twitter :  https://twitter.com/PasTropVieux - Instagram :  https://www.instagram.com/pastropvieux

A quick note: For some reason this didn't publish yesterday. Most likely user error.  My apologies. NowBoarding, your daily travel news in 7 minutes or less. This is your host, Ed Pizza, bringing you the latest travel deals and travel news you need to know Monday through Friday. No more worrying about missing out on the best deals. Give us a couple of minutes every day and we’ll give you what’s going on in the world of travel. A quick side note, thanks to Daniel for sending some feedback my way last night. I’m going to try to make an effort to give you guys a bit more of each story as I share the news. I’m trying to balance keeping the show short so you can tune in easily every day with making sure I’m delivering enough valuable information. Please keep the feedback coming! Look for links to all of today’s stories in the show notes on whatever podcast platform you’re listening. And, please share the show with a friend! First up this week is word of a strike in France for transportation workers. This could obviously affect your airline travel, since Air France union ground crew workers are supposed to strike. Air traffic controllers are said to be a part of it, which would make matters much worse. And, this strike is also supposed to affect rail workers. Train is a great way to get from airports like Charles-de Gaulle to downtown Paris. And, I’ve taken the train to get to smaller cities outside of Paris. If you have a trip planned soon, it’s time to start thinking of backup plans. Next up is the news that BankDirect will start sending 1099s for the miles you earn with their banking product. BankDirect has been around for ages. It’s a way to earn American Airlines AAdvantage miles on your banking. The program is not as lucrative as it once was, but it’s still a reasonable way to earn a few miles. There are competing opinions on how bad the change from BankDirect is. One Mile at a Time thinks it’s not worth the hassle, while View From The Wing thinks this is a small cost and still a viable way to earn some miles. One of the more popular cash back apps, Dosh, is offering a $30 cash back bonus for hotel bookings right now. This is on top of the regular cash back you’d receive on a Dosh booking. Deals We Like has more details on this easy way to pick up cash if you’re planning a hotel stay in the near future. Richard Branson is no longer interested in selling his controlling stake in Virgin Atlantic to Air France-KLM. This was essentially a way for Delta to gain a majority control in the airline through a series of different transactions. It’s unclear how much this cost Richard Branson, or how mad Delta is. But, it’s highly likely this is better for frequent fliers than if Delta had control of the award charts. Finally, today is the first day of United Airlines new upgrade system, PlusPoints. The system offers more flexibility to elite travelers for the upgrades they receive. PlusPoints replaces the Global Premier Upgrades and Regional Premier Upgrades, also referred to as GPU and RPU for us nerds. This is likely to be a positive change, adding a bit of flexibility for travelers. However, unless United loosens their hold on inventory, this will likely end up as a non-event for most travelers. That’s a full wrap on today’s travel news. If you’ve got a piece of travel news that you think I should feature on NowBoarding, you can e-mail me at ed@pizzainmotion.com, or find me on social media, Twitter, Facebook and Instagram. And, you can find me blogging daily at pizzainmotion.com. And, since we’re still getting started on this new format, you can do me a big favor and leave me a review on whatever podcast platform you’re listening to. Reviews and ratings are a huge part of what helps us reach a larger audience. And, if you’re enjoying the show, please tell a friend. That’s your travel news in 7 minutes or less. I hope you’ll join us again on a future flight!

Pour la première fois de son existence, l’équipe d’After Hate et de Super Ciné Battle sont réunies au même endroit, en même temps. On a décidé de consacrer l’épisode à Once upon a time in Hollywood, le dernier Quentin Tarantino, un film où il y a tellement à dire. Les actus (00:01:00) : En vrai, … Continuer la lecture de « Episode 89 : Once upon a time in RPU »

La fin d’année approche, Voici les Amazing After Awards. Actu (00:01:00) : Daniel parle de BD sans modération le nouveau podcast du RPU. Kwyxz parle de son dernier concert. Et puis Stéphane, il est là. Il est content. La discussion (00:09:00) : Amazing After Awards sont là. C’est vous qui avez fait les catégories et c’est … Continuer la lecture de « Episode 73 : Amazing After Awards »

Stan « The Man » Lee nous a quitté. On revient sur l’héritage de celui qui est devenu une icône de la pop culture américaine. Actu (00:01:00) : Kwyxz nous parle de Thanksgiving. Il a fini Assassin’s Creed Origins. Daniel annonce le podcast bd du RPU. Aussi Benji déverse des excréments sur Damien Saez qu’il aime pas … Continuer la lecture de « Episode 72 : Dernier cameo pour Stan Lee »

Vous vouliez de la Hate, vous l’aurez, la moitié de l’équipe a détesté Venom. L’autre le descend. On a bien rigolé. On en parle dans cet épisode. Actu (00:01:00) : Daniel annonce le nouveau spécial de fin d’année du RPU, Super Président de la Vème Battle. On fait ensuite un très long HS sur les … Continuer la lecture de « Episode 69 : On ne parle pas d’Alad’2 »

Fraichement de retour du Japon, on parle sans concession du TGS Actu (00:01:00) : On parle du Grohlcast, le nouveau podcast surprise du RPU, puis de la Corée où s’est rendu. Puis on parle de The Predator de Shane Black qu’on a vu tous les deux. Attention, ça spoile à mort le film, passez tout de … Continuer la lecture de « Episode 68 : Puyo 2018, TGS Edition »

Double actu, double impact. D’un côté l’E3 et de l’autre Jurassic World: Fallen Kingdom. Actu (00:01:00) : Kwyxz nous parle de son backlog jeux vidéo. On parle de beaucoup de jeux. Daniel parle de pilotes podcasts et émissions puisque les astres du RPU s’alignent. Bonus: l’E3 de Papa. La discussion (00:29:30) : Jurassic World: Fallen Kingdom. Voilà … Continuer la lecture de « Episode 63 : Le dinosaure c’est Freddy Krueger »

The Riverside Public Utilities is recommending raising the rates of its services to make up for lost revenue and replace aging infrastructure, but after some recent events ( Measure Z, the firing of City Manager John Russo and news being made by some RPU employees earning hundreds of thousands of dollars in overtime) can the already bewildered City Council stand up to many of it's constituents who say they've lost confidence in their ability to make sound decisions that benefit Riverside?

The Riverside Public Utilities is recommending raising the rates of its services to make up for lost revenue and replace aging infrastructure, but after some recent events ( Measure Z, the firing of City Manager John Russo and news being made by some RPU employees earning hundreds of thousands of dollars in overtime) can the already bewildered City Council stand up to many of it's constituents who say they've lost confidence in their ability to make sound decisions that benefit Riverside?

Ready. Player. One. RPO. Un nom qui annonçait déjà le conflit avec le RPU. On passe en revue ce qu’on a aimé et moins aimé dans le dernier film de Spielberg. Actu (00:02:24) : On commence par un hommage. Not’Président, Christophe Salengro, nous a quitté. On raconte ce qu’on gardera de lui, son flegme, sa hauteur, … Continuer la lecture de « Episode 58 : RPU vs. RPO »

L’équipe d’After Hate au grand complet s’est réunie pour faire le point, à la fois sur les blockbusters déjà sortis (coucou Tomb Raider) et tous les autres à venir. On obtient un épisode de plus de deux heures avec beaucoup de rigolade et de facepalm. Actu (00:01:00) : Ca y est, le Patreon du RPU, le … Continuer la lecture de « Episode 57 : Blockbusters 2018, gravés dans The Rock »

Michael Litt. He’s the co-founder and CEO of a leading video marketing platform called Vidyard. While he’s not bringing leading video-based technologies to market, he serves as general partner at Garage Capital, a seed stage fund focused on supercluster companies looking to expand their networks in the Silicon Valley. He also sits as Communitech’s board of directors, a KW-based organization designed to help companies start, grow and succeed.  Famous Five: Favorite Book? – N/A What CEO do you follow? – Shannon Stubo Favorite online tool? — Coinbase How many hours of sleep do you get?— 5 If you could let your 20-year old self, know one thing, what would it be? – You need a big support network and focus your energy into building a business   Time Stamped Show Notes: 01:41 – Nathan introduces Michael to the show 02:16 – Michael was in Episode 414 of The Top and back then, they only had 132 people on their team 02:30 – Vidyard now has around 250 employees 02:38 – Vidyard has 3 offices 02:44 – Vidyard has launch multiple products including a self-serve product called Viewedit 03:13 – Vidyard just had 100K users sign up after launching Viewedit, which is free 03:33 – It’s currently a chrome extension 04:22 – Michael shares how they spent their last amount that was raised 04:51 – Vidyard had their series C in January of 2017 05:30 – Michael believes that the CFO should be the “house of no” 06:00 – Everybody should be accountable for their finances and Vidyard uses Adaptive Insights for budgeting 06:43 – Vidyard has to be very careful with their lifeline and maintain their cash flow 07:23 – Michael’s goal as the CEO 08:39 – Vidyard’s RPU has grown over time 08:53 – Target for upsell is 30% of net new revenue 10:03 – Annual logo churn 10:13 – Net retention 10:42 – Over thousands customers are using Vidyard’s platform 10:57 – Viewedit is being used in tons of organizations 11:46 – Michael believes Vidyard will double, year over year 13:00 – Streaming cost for Vidyard 13:11 – Vidyard streams over 50M videos a day 13:15 – Vidyard subscribed on the Netflix model 14:41 – Weirdest strategy Michael employed to get new customers 15:08 – The strategy was inspired by Gary Vaynerchuk 17:17 – Michael shares how they were able to get customers from companies in other countries 19:10 – New CMOs in a company are one of the best target customers, so Michael looks out for new CMOs announcements 19:54 – Payback period is usually 18 months 21:02 – Payback period reflects your company’s status 21:20 – CAC 21:35 – Michael is also looking into zero-cost marketing 22:09 – Michael won’t sell Vidyard to Salesforce, even with a $300M offer 22:55 – The Famous Five   3 Key Points: Use your funds conservatively and make everyone accountable for budgeting. How your company is doing reflects on your payback period. Make sure you have a big support network in place.   Resources Mentioned: Simplero – The easiest way to launch your own membership course like the big influencers do but at 1/10th the cost. The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences GetLatka - Database of all B2B SaaS companies who have been on my show including their revenue, CAC, churn, ARPU and more Klipfolio – Track your business performance across all departments for FREE Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Show Notes provided by Mallard Creatives

Chris Mann. He has over 25 years of experience in product management and strategy. In 2010, he joined Bizo and created a marketing automation system for B2B paid advertising and led the company through its $175M acquisition by LinkedIn. He was also involved in LinkedIn’s advertising business. Prior to Bizo, Chris held product leadership role in IBM and Coremetrics. Today, he is the CEO leading Brightfunnel. Famous Five: Favorite Book? – Hard Thing About Hard Things and High Output Management What CEO do you follow? – Russ Glass Favorite online tool? — LinkedIn How many hours of sleep do you get?— 7 If you could let your 20-year old self, know one thing, what would it be? – “Come from the heart”   Time Stamped Show Notes: 02:00 – Nathan introduces Chris to the show 02:53 – Chris was the head of product at Bizo when they were just starting with 15 people 03:31 – Chris began advising for Brightfunnel when there were only 18 people in the company 03:41 – He was still at LinkedIn at the time and the previous CEO told Chris to join them 03:58 – Chris joined as head of product and the transition was planned for him to take the CEO seat 04:06 – Chris took the CEO seat in April 04:30 – Chris had to stay with LinkedIn after the acquisition 04:55 – Chris thinks LinkedIn won’t have a mature and dominant advertising platform from a scale standpoint 05:22 – “The scale would never get to Facebook” 06:20 – Chris has been in the advertising game for 8 years 06:35 – Back at Bizo, Chris built something like Brightfunnel 06:49 – When Bizo came to LinkedIn, they acquired Fliptop 07:18 – LinkedIn isn’t the company you should go to when you want to improve your advertising 07:39 – Chris solved the problem and he knows B2B marketing well 08:24 – Chris talks about the transition 08:46 – The transition has been smooth 08:53 – Chris has built great credibility and relationships within the company 09:13 – The company just had a record quarter where new ARR was three times more than last year 10:33 – In B2B marketing today, there isn’t a measurement platform that can see every single marketing activity 10:49 – Brightfunnel puts the data together in a way that it is understandable for the marketers to optimize 11:55 – Brightfunnel is SaaS-based with an annual subscription 12:08 – ASP last quarter was $93K which is great for a cloud company 12:35 – 150 marketers have touched Brightfunnel 13:33 – Brightfunnel doesn’t take any deal less than $30K 13:44 – Average ARR per customer is around $50K 13:53 – Team size is 45, 1/3 engineers with 8 in marketing and 6 in sales 15:00 – When Brightfunnel was at a Marketo’s conference, the head of marketing brought in puppies 15:30 – There were a lot of people who came to their booth 15:57 – Cost per lead has been around $59 across all programs 16:10 – Conversion is 30% of their pipeline 17:38 – For $1M a quarter for a new ARR, Chris wants to have 5M pipeline 18:00 – Team is based in San Francisco with 2 remote 18:24 – Brightfunnel just crossed the 70-customer mark 19:09 – Average ARR 19:50 – Logo churn is around 10% annual 20:20 – RPU expansion is around 20-25% 21:41 – The Famous Five   3 Key Points: The transition from one company to another is always a learning experience. LinkedIn won’t have a mature and dominant advertising platform. Marketers need a platform like Brightfunnel that will help them become more effective with their campaigns.   Resources Mentioned: Simplero – The easiest way to launch your own membership course like the big influencers do but at 1/10th the cost. The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences GetLatka - Database of all B2B SaaS companies who have been on my show including their revenue, CAC, churn, ARPU and more Klipfolio – Track your business performance across all departments for FREE Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Show Notes provided by Mallard Creatives

Mikita Mikado. He’s the CEO of PandaDoc, a company founded to accelerate the way organizations transact. He’s an entrepreneur, engineer, and executive focused on creating self-sustaining companies. Famous Five: Favorite Book? – Pitch Anything What CEO do you follow? – Satya Nadella Favorite online tool? — Google Calendar How many hours of sleep do you get?— 8 If you could let your 20-year old self, know one thing, what would it be? – Mikita would tell himself that he doesn’t have to focus on making so much money and just focus on learning as much as he can   Time Stamped Show Notes: 01:24 – Nathan introduces Mikita to the show 02:03 – Jared Fuller was in episode 193 of The Top and is still part of PandaDoc 02:25 – PandaDoc helps organizations the way they transact 02:39 – all kinds of transactions 02:52 – PandaDoc focuses on deals that have substantial value and paperwork 03:06 – PandaDoc can build proposals, quotes, contracts and close deals in a digital fashion 03:30 – PandaDoc’s RPU has increased since last year 03:56 – Annual deals 04:10 – Average customer pay 05:10 – PandaDoc gets most of their customers from word of mouth 05:32 – Using SEO to expand operations 06:15 – PandaDoc gives their small customers templates that they can use in their deals 06:58 – The marketing team finds keywords that are most popular and relevant to them 07:20 – They use Moz and other tools to find keyword 07:59 – PandaDoc isn’t built on top of PDF 08:03 – The templates from PandaDoc are in HTML and not PDF 08:41 – QuoteRoller was the first product that was launched in 2011 08:56 – Pivot to PandaDoc at the end of 2015 09:06 – Team size is now 106 09:23 – The last year total raised was $4.5M in cash and $2M in debt 09:41 – Currently, debt has been paid 09:50 – Total amount raised is $19.5M 10:17 – PandaDoc has more than 7K customers 10:30 – 2 different cohorts of customers 10:55 – PandaDoc has a legacy product and a new product 11:22 – Gross churn is satisfactory 11:50 – From last year’s revenue churn, it was 9% 13:21 – Some inbound marketers use PandaDoc to close a deal then will stop using it 13:50 – 5% monthly logo churn is high for Mikita 14:38 – PandaDoc has around 100 team members and 2 are focused on target customers 15:13 – CAC and LTV varies 16:00 – Mikita is trying to get under 12 months of payback period 16:29 – Fully weighted CAC can be $1200 16:48 – How Mikita assumes CAC 18:47 – The industry’s rule of thumb for payback period is 1.13 of ACV or 14 month payback period 19:05 – PandaDoc has channels with a payback period of 6 months and 2 years 19:29 – PandaDoc has an outbound sales team that is their delta force 19:54 – The outbound sales team finds the industries that PandaDoc should target 21:05 – Paid spend total is under quarter of a million 21:19 – PandaDoc is closed to hit a million in MRR 22:08 – “We want to make an impact” 22:22 – This is a horizontal product 23:47 – PandaDoc focuses on workflow and the actual collaboration on the workflow 23:58 – “We want to system of records for deals or transaction” 24:05 – PandaDoc isn’t going to the CRM space 24:18 – Mikita has been in the CRM space before 24:43 – One of the challenges of CRM now is the emergence of AI 27:12 – Mikita’s consideration on price of acquisition 30:20 – The Famous Five   3 Key Points: Create a product that can serve a different market and fill the gap that the others haven’t seen. Let your goals guide you, but also keep in mind that having a business means being responsible for your employees. Multiple revenue cohorts will lead you to multiple marketing and sales strategies.   Resources Mentioned: The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences GetLatka - Database of all B2B SaaS companies who have been on my show including their revenue, CAC, churn, ARPU and more Klipfolio – Track your business performance across all departments for FREE Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Show Notes provided by Mallard Creatives

David Dunne. He’s the CEO and co-founder of Velocidi, a marketing intelligence company that harnesses data for leading brands and agencies. In the 7 years since founding Velocidi, it enables marketers to make data-driven decisions that optimize marketing spend. David is currently leading the firm’s next chapter into artificial intelligence. Famous Five: Favorite Book? – Selling the Invisible What CEO do you follow? – Richard Branson Favorite online tool? — Tidal How many hours of sleep do you get?— 5-6 If you could let your 20-year old self, know one thing, what would it be? – “Hurry up, things are changing fast, you have to move faster”   Time Stamped Show Notes: 01:07 – Nathan introduces David to the show 01:41 – Velocidi focuses on how AI can speed up insights 01:48 – Velocidi’s technology has always been enabling the process of analysts driving the insights 02:22 – The analysts are Velocidi’s customers 02:39 – Velocidi is a SaaS business selling licenses 03:01 – Pricing starts at $3K a month 03:23 – Average monthly RPU is around $6K 03:44 – Velocidi charges by the amount of data streams 04:20 – Velocidi uses API calls to bring in the data 04:42 – Velocidi was launched in 2010 05:19 – There are people who are with David in building Velocidi 05:44 – David was a part of a global business 06:11 – David was happy with Edelman, but he wanted to reinvent himself 07:46 – David was 43 when he started Velocidi 09:26 – Every entrepreneur takes risks 09:51 – David has always separated personal assets with work 10:15 – Velocidi was capital intensive for the first few years 10:56 – Velocidi has initially raised $3M from friends and families 11:01 – Velocidi just closed a $12M round 11:18 – David has ambitious plans for growing the business 11:49 – More capital allows you to have more options 12:10 – CAC 12:21 – Most of Velocidi’s customers are large global agencies 12:31 – Velocidi is expanding into other industries 13:45 – LTV to CAC ratio 13:58 – David tries to look at some of the classic businesses for comparison 15:19 – Velocidi focuses on what they can give to customers 16:04 – Velocidi keeps their customers for at least 5 years 16:54 – Some of Velocidi’s customers have thousands of customers and there’s a lot of room to grow 17:39 – Velocidi is innovating their product at a much faster rate 17:55 – The innovations depend on the customer's’ needs 18:21 – Velocidi is expanding their automated self-serve platform this year 18:40 – Velocidi has hundreds of customers 19:19 – Self-service means different things 20:08 – Analysts have been using excel and powerpoint 20:42 – Velocidi delivers the core-data and the clients tailor the data 21:11 – The quality of the data alongside a creative makes Velocidi’s clients standout 23:01 – David believes that data with creative is a better creative 23:55 – Average MRR 25:36 – David won’t sell Velocidi 26:53 – The Famous Five   3 Key Points: Entrepreneurs will always take risk—what matters is how big of a risk you’re willing to take. Focus on what you CAN commit to your customers. Things change faster than you think; so KEEP moving and don’t get left behind!   Resources Mentioned: The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Klipfolio – Track your business performance across all departments for FREE Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Show Notes provided by Mallard Creatives

Aaron Klein. His career has largely been in the intersection of finance and technology. As co-founder and CEO at Riskalyze, he led the company twice to being one of The World’s Top 10 Most Innovative Companies in Finance by Fast Company Magazine. Today, over 150 riskalyzers served thousands of advisors. Aaron has served as a Sierra College trustee and in his spare time, co-founded a school project for orphans and vulnerable kids in Ethiopia. Investment News has honored him as one of the industry’s 40 Under 40 executives. Famous Five: Favorite Book? – Extreme Ownership What CEO do you follow? – Ben Horowitz Favorite online tool? — Twitter, Evernote and Uber How many hours of sleep do you get?— 7 If you could let your 20-year old self, know one thing, what would it be? – “The most important skill that you will ever have in starting a company is making great hiring decisions”   Time Stamped Show Notes: 01:15 – Nathan introduces Aaron to the show 02:07 – Riskalyze’s mission is to empower the world to invest fiercely 02:20 – An average consumer struggles to invest and understand the concept of investing 02:39 – Warren Buffett said “Stock for the one thing the American consumer refuses to buy when they were at their cheapest and only wants to buy at their most expensive” 02:48 – Riskalyze invented risk numbers that they can create for short-term 03:06 – Riskalyze’s focuses on the short term 03:43 – The harm usually comes from short-term decisions 03:58 – Riskalyze needs a context to understand how to make a good short-term decision 04:11 – Investors who don’t use Riskalyze would normally ask if the 2% down on their portfolio is still okay 04:18 – 8% of that portfolio is actually normal 04:56 – “We tend to stereotype people based on their age” 05:12 – The typical questions in the industry would often base on the age of the investor 05:41 – Riskalyze has a team of academics who delve into the data and methodology behind the risk number 06:00 – Riskalyze’s technology helps the advisor assess how much risk they can handle in a quantitative-objective way 06:27 – Riskalyze works with financial advisors and helps their investors become more successful 06:45 – Riskalyze is a SaaS business 06:48 – Riskalyze is launching their auto-pilot platform 07:19 – Pricing starts at $145 a month 07:36 – Riskalyze was launched in 2011 07:41 – Prior to Riskalyze, Aaron was in a brokerage firm and saw firsthand how poorly average investors thought about risk 07:54 – Aaron told his financial advisor friend about the risk and they founded Riskalyze 08:07 – Equity was 50/50 at first 08:27 – They’ve raised and brought in investors along the way 09:03 – Investors have seen a good return of up to 10X 09:48 – Riskalyze is currently focused on going to financial advisors first 09:59 – Riskalyze was capital efficient 10:02 – First round of funding was around $420K all equity 10:23 – Riskalyze is a substantial business and their ARR was a multiple of the capital deployed 10:40 – Total funds raised to date is $24M 11:10 – Team size is 175 from 90 last October 11:24 – Based in Auburn, California 12:21 – Riskalyze currently serves 19K advisors 12:25 – There’s no free plan 12:42 – Advisors are known to be money efficient 12:59 – Riskalyze tried a free version 13:23 – The plan was originally $99 a month 13:40 – After they tested to push the price up, their conversion rate tripled 14:10 – Gross annual churn 14:32 – Riskalyze typically loses an advisor to retirement or death 14:48 – Riskalyze found a solution for retirement 15:33 – Aaron doesn’t have the number for their net expansion RPU yet 15:50 – Riskalyze rolled out their advisor product in March 2013 15:53 – Then, they went into hyper-growth mode, from 380 customers to 2000 16:24 – They lost track of the data with only 4 people 16:50 – Cost to acquire new customers 17:10 – LTV 18:00 – Nathan recommends Klipfolio as a dashboard for Aaron 18:15 – Aaron rolled out a premier tier of Riskalyze in February which is $225 19:18 – Average MRR 21:30 – Aaron shares why Warren Buffett recommends investing in Vanguard 21:31 – Vanguard fits the people who are in their 70s and 80s 22:04 – Buffett also said that going to an advisor isn’t necessary 22:18 – Aaron believes that Vanguard should still be a part of a person’s portfolio; but what about someone who is a risk 45 and Vanguard is a risk 78? 24:45 – Nathan never went to an advisor as he found them fishy 25:15 – Aaron doesn’t have any financial advisors at the moment but he will in 2-3 years 25:20 – Aaron believes that an advisor can help him maximize the money that he has for the future 26:08 – The reason to use an advisor 26:32 – Riskalyze wants people to get risk aligned with the risk they can handle 26:48 – Advisor charges a flat fee based on the investor’s asset 27:34 – The value of human vice 29:14 – The Famous Five   3 Key Points: If an average consumer knows his risk number, he will be more confident to invest. An advisor will not only help you manage your money, but show you how you can grow it. Focus on your hiring—this will contribute to a fast-growing company.   Resources Mentioned: The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Klipfolio – Track your business performance across all departments for FREE Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Show Notes provided by Mallard Creatives

Ran Korber. He’s the CEO and founder of BreezoMeter. His ambition is to improve the health and quality of life for billions of people across the globe by providing accurate and actionable air quality data. It’s truly the leading air quality analytic company and one of Israel’s top 10 promising startups in 2015 with millions of daily users. Famous Five: Favorite Book? – Zero to One What CEO do you follow? – Elon Musk Favorite online tool? — Slack and HubSpot How many hours of sleep do you get?— 6 If you could let your 20-year old self, know one thing, what would it be? – “Keep going, you’re doing well”   Time Stamped Show Notes: 01:10 – Nathan introduces Ran to the show 01:57 – BreezoMeter helps companies to increase user engagement 02:38 – BreezoMeter makes the invisible visible by providing highly accurate, location-based, air quality which includes data that can be integrated to any device or technology 03:08 – Using BreezoMeter’s data, the Dyson air purifier turns on whenever the air quality outside is substandard 03:16 – A notification will be sent to the Dyson app as well 03:29 – Dyson is BreezoMeter’s customer and BreezoMeter tells Dyson’s customers about the air purifier 03:58 – The air purifier turns on automatically and, as an owner, you want to make sure that the product you bought is working 04:37 – BreezoMeter provides a license to their APIs 04:53 – Customers pay on a monthly basis 04:58 – BreezoMeter is data as a service 05:14 – All of BreezoMeter’s customers are enterprises 05:23 – The customers use BreezoMeter’s data in big volumes 05:49 – Average monthly RPU is higher than $1K a month 06:04 – Ran just read Jason Lemkin’s From Impossible to Inevitable 06:29 – BreezoMeter broke a million in sales last year 06:34 – Ran hopes they’ll break $10M in sales this year 06:54 – Ran is an environmental engineer 07:05 – In 2012, Ran was searching to buy a house for his family 07:10 – Ran’s wife has asthma and Ran knows how air pollution can have severe health effects 07:45 – We all want to protect our families 07:51 – Ran asks the bureau of protection and environment in Israel about the place with the cleanest air and they don’t have any data that can answer the question 08:08 – Together with Ran’s colleague, they built the app 08:19 – BreezoMeter was founded in 2014 08:26 – Team size 08:39 – BreezoMeter has raised $5M 08:48 – The last round was in July 2016 08:57 – The first round was a seed round with $2M 09:54 – All of BreezoMeter’s investors are approachable and they share the same vision 10:12 – Total number of users 10:46 – Dyson has an air purifier and you can download the Dyson link app that will show the air quality data 12:00 – Customers pay depending on the combination of the features they use and the volume of API calls 12:20 – BreezoMeter earns more from their features 13:03 – BreezoMeter doesn’t disclose their pricing because of their enterprise clients 13:48 – BreezoMeter caters to different industries 14:13 – CAC 15:51 – BreezoMeter raise funds to expand and increase their revenue 16:21 – For every sales rep, the revenue is $500K to $1M in annual revenue 16:37 – BreezoMeter has 4 sales rep 17:01 – The churn is due to some of the companies having medical devices 18:30 – BreezoMeter’s customers are paying at least $3K a month 19:32 – The Famous Five   3 Key Points: Air pollution directly impacts our health—therefore, knowing the air quality around us can inform our decisions regarding what products to use. A SaaS company that serves mainly enterprise businesses has a possibility of scaling faster. Keep on going and believe that you’re doing well.   Resources Mentioned: The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Klipfolio – Track your business performance across all departments for FREE Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Show Notes provided by Mallard Creatives

Scott Clark. He’s the co-founder and CEO of SigOpt, a Y-Combinator and Andreessen Horowitz backed, optimization as a service startup. Scott has been applying after-learning technologies in industry and academia for years. He holds a PhD for applied mathematics and an MS in computer science from Cornell University and a BS degree in mathematics, physics and computational physics from Oregon State University. He was chosen as one of Forbes' 30 under 30 in 2016. Famous Five: Favorite Book? – The Hard Thing About Hard Things What CEO do you follow? – Marc Andreessen and Ben Horowitz and Phil Knight  Favorite online tool? — Gmail and Slack How many hours of sleep do you get?— 8 If you could let your 20-year old self know one thing, what would it be? – Scott would tell himself that it doesn’t get easier, so set up habits and processes to make things sustainable when you have the time and ability to do it because that will definitely help once things ramp up   Time Stamped Show Notes: 00:44 – Nathan introduces Scott to the show 01:25 – SigOpt is optimization as a service 01:27 – SigOpt helps companies build different, complex AI and machine learning pipelines 01:41 – SigOpt is a SaaS model and the subscription is based on the number of models per month 01:53 – Pricing starts at $2500 a month and enterprise starts at $10K a month 02:13 – Average monthly RPU 02:33 – SigOpt usually engages at the executive level 02:38 – People wanted to use AI for their businesses but couldn’t find the right person to do the work so they go with SigOpt 03:23 – One of SigOpt’s client is Prudential 03:31 – Insurance companies are augmenting their traditional methods to the new data that is being collected 03:48 – As their data increases, the need for the best possible performance increases 04:26 – What SigOpt does is different from the traditional machine learning as a service companies 04:41 – Scott shares a specific example of how SigOpt works with credit card companies 04:44 – Fraud detection has been around for decades 05:28 – SigOpt fine tunes different knobs and levers in the configuration parameters that makes the machine model work 06:15 – SigOpt focuses on black box optimization 07:45 – SigOpt relies on the domain expertise of the person at the specific firm to build a deep learning model 08:31 – SigOpt applies an ensemble of global optimization techniques to the problem so they can efficiently configure the system 09:20 – SigOpt suggests different curvatures 09:58 – SigOpt has raised $8.8M to date 10:30 – SigOpt never sees the underlying data 11:11 – The entire system is designed to be hands-off 11:43 – SigOpt was launched end of 2013 11:51 – Number of paying customers is around a dozen 12:18 – Average MRR 12:25 – SigOpt prefer annual deals 12:54 – No churn yet 13:14 – Team size is 13 13:35 – The capital raised was spent on the team and the enterprise sales efforts 13:54 – 3-4 of the team are in sales 14:05 – CAC 14:22 – They sometimes visit their customers 14:55 – Investors like to make big bets on the new technologies 15:33 – The goal for the series A money 16:33 – Average expenses 17:40 – The Famous Five   3 Key Points: The need for AI and machine-learning is growing fast and there’s not enough people who are qualified to develop these products. The headcount can eat up most of a company’s expenses—especially in the technology industry. Optimization services make a business more efficient leading to a less to none churn rate.   Resources Mentioned: The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Klipfolio – Track your business performance across all departments for FREE Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Show Notes provided by Mallard Creatives

Jon Ferrara. He’s been recognized for pioneering innovation in the customer service management category for many years. Prior to founding Nimble, he was the creator and co-founder of the award-winning customer management product GoldMine. In 1999, Goldmine got acquired by FrontRange and he left to pursue other interests. During those years, he continued to watch the CRM market grow. He saw that most CRMs in the industry that were serving small businesses moved up market and became way more expensive and more complex—leaving the small business market totally underserved. It was at that point that Jon decided to create the next generation CRM product for small businesses called Nimble. Famous Five: Favorite Book? – Think and Grow Rich What CEO do you follow? –  Marc Benioff Favorite online tool? — Buffer App How many hours of sleep do you get?— Around 8 If you could let your 20-year old self, know one thing, what would it be? – “Start a business earlier”   Time Stamped Show Notes: 00:44 – Nathan introduces Jon to the show 01:42 – Jon was on Episode 643 of The Top 01:55 – Nimble has around 10K paying customers with a monthly RPU of $20 02:08 – 3% monthly churn 02:14 – CAC is around $5 02:24 – Team size is 25 02:43 – Nimble has recently closed a $9M round 03:07 – Acquiring SMBs is the exact same way they’ve scaled Goldmine 03:20 – The problem with most CRMs today is that only sales and marketing people use these systems when in fact, everyone in the company should use it 03:56 – Jon cold called every Novel reseller in the country when Goldmine was just starting 04:00 – “People sell what they know and know what they use” 04:15 – When Jon started Nimble, no one knew that social media would be the way to grow a business 04:30 – Jon looked around for influencers for Nimble’s launch 04:48 – Nimble is the early pioneer of influencer marketing 05:08 – Nimble was getting 100K website views with 0 marketing spend 05:25 – As a company scales up, it should also touch the customers in different ways 05:43 – Nimble doesn’t pay influencers 05:45 – To find influencers, you have to know the core influencers around your product 06:00 – You find ways on how to build a relationship with influencers 06:32 – Nimble will now try to get around with ad spend 06:41 – Jon always believed that there was another way to get access to customers 06:44 – Jon is going to replicate the strategy they used with Goldmine by partnering with people similar to Microsoft and Google and get their VARs to use Nimble and start recommending it 07:01 – Nimble just signed a deal with Microsoft where they can be a reseller of Nimble 07:12 – Microsoft can now give their VARs Nimble so their VARs can be better, smarter and faster in sales and marketing 07:33 – Nimble will work on top of Office 365 as the operating system of a business 07:57 – Microsoft is currently passing their revenue to the VARs 08:11 – The VARs are the one making the MRR which is 20% 08:30 – Nimble’s average RPU is now around $30 08:41 – If you can help a business person with their sales and marketing needs, you’re now opening yourself up to other functionalities for that customer 08:53 – Every business struggles with sales, marketing and relationship management 09:20 – Nimble just rolled out new pricing and marked on automation add-on 10:13 – March MRR is around $225K 10:25 – Nimble now has around 10.5K customers 11:31 – Without relying on the VARs, it’s going to be a long term strategy for Nimble 11:48 – Microsoft has bundled Nimble inside of Outlook mobile, Office 365 and Outlook desktop 12:07 – It is like a free acquisition 12:32 – Jon won the deal with Microsoft because of their relationship 12:42 – In every business relationship, you want to know how the other person answers and what success looks like for that person 13:21 – Nimble is now a free plug-in with Office 365 13:37 – Users can use Nimble for free without paying $30 a month 13:42 – Nimble is like Rapportive on steroids 13:48 – Nimble has a limited feature for free users 14:14 – Business people are the ones who usually convert to paid users 14:33 – The market of Nimble is a very fragmented market 14:37 – Nathan mentions the people in the same market that were on The Top: 14:39 – Hatchbuck 14:55 – Pipedrive 15:02 – Close.io 15:08 – Contactually 15:29 – In a fragmented market, you need to be top of the line with your customers, influencers and with business products that people use 15:52 – Nimble continues to be rated as No. 1 17:00 – The way Nimble wins is how it executes the distribution channels 17:13 – Team size is currently 32 and based in Santa Monica and Ukraine 17:44 – You don’t go to raise with a particular value in mind 17:53 – Let the market determine the value 18:06 – The last round raised was a series A 18:22 – Nimble has talked to a number of VCs and with this deal, they’re bringing in a seasoned CEO 19:18 – What people are vetting for Nimble is the future 19:41 – “We’re definitely going for a large exit with Nimble” 20:14 – Office 365 is now dominating the email cloud productivity space and they’re just starting 20:48 – “And Nimble, I believe, is positioned today to dominate in this space” 22:05 – The Famous Five   3 Key Points: In a fragmented market, you need to be TOP of line—a product that people will always recommend. You have to know how a potential client answers a question and how they define success when making a deal. Nurture your business relationships—this is KEY to your success.   Resources Mentioned: The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Klipfolio – Track your business performance across all departments for FREE Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Show Notes provided by Mallard Creatives

Felix Van de Maele. He’s the CEO and one of the co-founders of Collibra which he took the idea of funding to more than years of record growth and industry leadership. He’s responsible for the company’s global business strategy. Prior to Collibra, Felix served as a researcher at the Semantics of Technology and Applications Research Laboratory at a university in Brussels where he focused on the technology crawlers on the semantic web and semantic data integration. He holds a masters in computer science and software engineering from that university and masters of general management from Vlerick Business School. Famous Five: Favorite Book? – Crossing the Chasm What CEO do you follow? – n/a Favorite online tool? — Evernote How many hours of sleep do you get?— 6-8 If you could let your 20-year old self, know one thing, what would it be? – “I won’t change much”   Time Stamped Show Notes: 00:39 – Nathan introduces Felix to the show 01:33 – Collibra is a SaaS company helping larger organizations to better find, understand and control their data 01:47 – Collibra started in financial services 01:53 – Every bank needs data governance, which is what Collibra does 01:58 – Data governance is needed for regulatory compliance 02:16 – Collibra now covers different industries 02:25 – Collibra was launched in 2008 02:31 – Collibra raised capital 02:40 – Collibra raised a seed round of €800K as Felix’s first company 02:48 – They bootstrapped after their profitability tripled every year 00:57 – They’ve raised their first bigger round which is a series B of $20M in 2014 03:14 – In December 2016, they did a $50M series C round 03:27 – Felix is now 32 and has been focusing on Collibra for almost a decade now 04:00 – Felix uses the analogy of the library and the index card that is used in a library to elaborate data governance 04:09 – A library card with all its information is similar to an organization with all its data 04:27 – Collibra wants to get to the Amazon of the notifications of data 04:46 – Collibra is similar to a search engine for data sets 04:59 – Now everybody does data and it’s chaos 05:14 – Collibra has close to 200 customers 05:25 – RPU is $200-250K annually 05:41 – Average customer pay per month is 20K 05:46 – Collibra has annual plans with cash upfront 06:13 – Collibra started with a perpetual model which is a licensing fee upfront, then they have the software 06:29 – There’s an annual maintenance fee which is 20% of the initial fee 06:46 – ARR is $10-30M 07:00 – The idea of Collibra 07:13 – Felix had 4 options after graduation 07:23 – Felix was inspired by a book he read and thought that he could start his own business 07:57 – Collibra has 4 founders 08:25 – The equity is just 25% 08:55 – The founders split the shareholders from their management 09:06 – “We try to separate the 2 as much as possible” 09:40 – The investors own a different range in Collibra 09:55 – The percentage of the company that they give away during the series C depends on the trajectory and how much money is raised 10:12 – The biggest round for Collibra is the series B 10:39 – Collibra’s trajectory is to have $100M ARR as quickly as possible 10:59 – The picking of investors is mostly because of the valuation, but there are other factors involved 11:27 – Collibra picked Matthew of Iconic because he clicked well 12:00 – Customer churn is 3-4% 12:30 – Net revenue expansion 12:52 – CAC 13:30 – Some of Collibra’s customers have been with them for several years 14:08 – Collibra looks at their sales efficiency and their marketing efficiency 04:13 – The marketing dominance they’re spending to generate $1 of ARR is around 0.8-0.9 14:30 – It costs $1 in sales and marketing to generate $1 in ARR 14:42 – Payback time is around 12 months 14:54 – Team size is 210 15:00 – Biggest team is in New York, engineering team is in Brussels and sales and marketing in London 15:30 – The HQ transferred to New York because most of the customers are in USA 16:25 – The Famous Five   3 Key Points: There are so many data sources available and it’s difficult to know which one has the most accurate data. You need to find a way to govern the data that you have—this helps in regulatory compliance. Sometimes, ignorance IS bliss—it can cause you to take more risks.   Resources Mentioned: The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Hotjar – Gives Nathan a recording of what is happening on a website or where are people clicking and scrolling on the website Organifi – The juice was Nathan’s life saver during his trip in Southeast Asia Klipfolio – Track your business performance across all departments for FREE Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Freshbooks – Nathan doesn’t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW Show Notes provided by Mallard Creatives

Um olhar sobre os Direitos Humanos! O post Brasil na RPU apareceu primeiro em Central3 Podcasts.

Oli Gardner. He’s the co-founder of Unbounce. He’s seen more landing pages than anyone in the planet. He’s a prolific international speaker and he’s on the mission to rid the world of marketing mediocrity by using data-informed copywriting, design, interaction, and psychology to create a more delightful experience for marketers and customers alike. Famous Five: Favorite Book? – How to Deliver a TED Talk What CEO do you follow? – N/A Favorite online tool? — UsabilityHub How many hours of sleep do you get? — Maybe 3 hours If you could let your 20-year old self, know one thing, what would it be? – “Learn how to make decisions”   Time Stamped Show Notes: 01:10 – Nathan introduces Oli to the show 01:49 – Unbounce is a SaaS business and a conversion platform for marketers which started as a landing page platform 02:00 – They just expanded to convertibles that have overlays that captures more leads and signups on the website 02:17 – Unbounce was launched in August 2009 02:33 – Unbounce has 6 co-founders 03:11 – Oli was broke and filed for bankruptcy 03:26 – Unbounce was initially funded by friends and family with $15K CAD 03:38 – Unbounce had a seed round and Angel round and has raised a total of less than 1 million CAD 04:12 – The 6 co-founders are all equal 04:22 – All are working full-time 04:50 – They’ve figured out a rough valuation 05:25 – 5 of the 6 co-founders are still active 05:41 – Team size is 184 05:49 – Members are based all around Canada and some in South America 06:14 – RPU is $93 CAD a month 07:05 – Unbounce lets anyone in for at least 2 years 07:11 – Their plans have been restructured in a way that is most beneficial 07:38 – Their $10-plan has been removed 07:57 – Unbounce now has professional marketers 08:10 – As Unbounce continues to grow, they’re trying to scale with their customers 08:33 – Unbounce currently has 14K active users 08:42 – You can create a demo account but you can’t get your own domain with demo 09:13 – Average MRR is just under $1.4M 09:47 – Unbounce had a problem with churn, like what most SaaS businesses have encountered 10:03 – “We know that you need landing pages for everything you do” 10:55 – 5% is the problem churn with Unbounce 11:30 – If Salesforce or Marketo have been integrated, the company is a larger company 11:47 – Overlays have been successful and there’s so much traffic and data 12:09 – Overlays are called overlays because they are similar to popups 12:20 – “We’re trying to be responsible with the technology because technology is not the problem, we are” 12:52 – Oli respects Bounce Exchange when it comes to the overlays world and they’re doing a lot with machine learning 13:06 – The biggest difference in using Unbounce is you will feel that you’re not using templated overlays 13:40 – Unbounce’s value is different from SumoMe and their targeting is getting smarter 13:55 – Most services like Unbounce charge $250-5K a month and Unbounce starts at $99 14:06 – There are cheaper ones in WordPress, but they’re not really good 14:21 – Oli is primarily a public speaker now and spends most of his time on the road 14:25 – Oli was actually scared to start public speaking years ago 14:33 – Nathan recommends watching Oli speak in public 15:15 – The rest of Oli’s time is spent with Unbounce’s marketing team and data scientists’ team 15:48 – Unbounce just got engaged with a new marketing agency 16:03 – LTV 16:14 – Unbounce had one marketing guy and he left, so they switch to a 5 digital local agency 16:33 – CAC 16:43 – The Famous Five   3 Key Points: Being broke should NOT hinder you from starting a business. A great product with a reasonable price will always attract more customers. Learn how to make decisions and don’t hold back.   Resources Mentioned: The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Organifi – The juice was Nathan’s life saver during his trip in Southeast Asia Klipfolio – Track your business performance across all departments for FREE Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Freshbooks – Nathan doesn’t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW Show Notes provided by Mallard Creatives

Amit Shanbhag. He bootstrapped RocketReach from 0 to over 300K registered users in its first year. RocketReach and RocketReach API are trusted by some of the largest companies on the planet like Apple, Google, Chase and Morgan Stanley—just to name a few. He has more than a dozen patents and has started his professional life writing code for geostationary satellites. He’s also a judge for the MIT $100K competition and hopes to invest more time and money back into the startup ecosystem. Famous Five: Favorite Book? – N/A What CEO do you follow? – Sundar Pichai Favorite online tool? — Google Search Do you get 8 hours of sleep?— 4-5 If you could let your 20-year old self know one thing, what would it be? – Amit would tell the young ones to take risks, give everything you’re doing a good shot, and that worrying isn’t productive   Time Stamped Show Notes: 01:28 – Nathan introduces Amit to the show 02:08 – Amit was in Episode 465 and just passed 100K paying customers 03:03 – RocketReach has 300K signup users 03:31 – RocketReach has doubled its growth 04:00 – “We tried to go more into the lead generation space” 04:21 – The end customers hold RocketReach responsible for higher quality data, which is out of their control 05:04 – RocketReach is similar to LeadGenius 05:10 – LeadGenius charges higher for their data 05:48 – LeadGenius uses a combination of people and software to gather data 05:56 – Amit wants RocketReach to rely purely on software, without human intervention 06:25 – The other problem with the lead generation space is when the users don’t follow up with the leads generated for them, then put the blame on RocketReach for not having quality leads 06:51 – Amit isn’t sure if Lead Genius is doing something about this problem 07:36 – CAC is quite high 07:52 – The lead generation part of RocketReach hasn’t really piloted 08:17 – RocketReach was getting $3K – 7K per delivery set, but the retention rate is low 09:00 – RocketReach is using a lot of open APIs like AngelList and Crunchbase 10:17 – Most of the APIs that RocketReach uses are paid APIs 10:55 – Amit has decided that RocketReach will not continue down the lead generation path 11:06 – Amit wants customers to think of RocketReach as a productivity tool that is accessible on their browsers 11:26 – “We wanted to become more of a de facto productivity tool for sales” 11:33 – RocketReach focuses on features that can make a team more productive 12:17 – RocketReach doesn’t have the self-serve team feature on their website, at the moment 12:57 – RocketReach currently has 7 team members and is still bootstrapped 13:02 – RocketReach has one of the highest revenues per employee in the lead generation space 13:12 – If RocketReach had continued with the lead generation model, it would have made sense to raise 13:25 – RocketReach is trying to scale without hiring a sales team 14:20 – RocketReach has an average of $70 monthly RPU 14:30 – But the number of paying users is complicated 15:25 – RocketReach’s 120K users mentioned in Episode 465 is the number of registered users 16:13 – Amit doesn’t see the need to reveal the number of paying customers 17:18 – Customers are paying anywhere from 1K-50K 17:42 – Gross customer monthly churn is 7% 17:53 – The churn has gone down a bit 18:56 – RocketReach has 2 different revenue streams 20:40 – The Famous Five   3 Key Points: The lead generation space isn’t as easy as it seems. It IS possible to stay bootstrapped while, at the same time, scaling your business. Take risks, give your best shot, and worry less!   Resources Mentioned: The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Organifi – The juice was Nathan’s life saver during his trip in Southeast Asia Klipfolio – Track your business performance across all departments for FREE Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books Freshbooks – Nathan doesn’t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW Show Notes provided by Mallard Creatives

Ryan Buckley. He’s a serial entrepreneur, a founder and CEO of Scripted and Toofr. He focuses on solving the problems that marketers and business owners deal with on a daily basis such as connecting businesses with writers.  Famous Five: Favorite Book? – Rework What CEO do you follow? –  Josh Pigford Favorite online tool? — HubSpot CRM Do you get 8 hours of sleep?— No If you could let your 20-year old self, know one thing, what would it be? – Ryan would tell himself not to be so stressed and just say “yes” as much as possible   Time Stamped Show Notes: 01:15 – Nathan introduces Ryan to the show 01:40 – Scripted is marketplace that matches businesses with writers 01:45 – Scripted has a subscription fee 02:19 – Scripted has raised a total of $15M 02:23 – Scripted was launched in 2011 02:26 – Ryan started in screenwriting 02:40 – Ryan shares how he started Scripted 03:04 – “We just followed the market” 03:12 – Toofr came before Scripted 03:50 – Ryan shares how Toofr came to life 04:17 – Ryan was using Genius software and had a drip campaign 04:35 – Ryan learned about Phyton 05:14 – Toofr is different from the original script 05:29 – Toofr is a SaaS model 05:32 – RPU 05:45 – Ryan put up the paywall in 2013 06:32 – Ryan used Toofr to learn web development 06:37 – Toofr is completely bootstrapped 06:45 – Team size 07:40 – Toofr has a hundred customers 08:00 – Gross customer churn 08:40 – Toofr relies solely on organic traffic 08:55 – Ryan shares why he thinks people leave Toofr 09:20 – Ryan shares the improvements that he can make to reduce churn numbers 10:10 – Toofr has 16K registered users 10:27 – Toofr’s competition 10:59 – “Hunter kicks my ass in SEO” 11:30 – Toofr has better data 11:59 – Toofr has multiple sources 13:20 – The Famous Five   3 Key Points: Learn as you go — as you build your business, be mindful of all the opportunities to learn. There are great advantages in working with a small team. Use your competition as motivation to make yourself better.   Resources Mentioned: Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Jamf – Jamf helped Nathan keep his Macbook Air 11” secure even when he left it in the airplane’s back seat pocket Freshbooks – Nathan doesn’t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW Show Notes provided by Mallard Creatives

Craig Fitzpatrick. He’s a serial entrepreneur, self-professed child nerd, and CEO of PageCloud. Famous Five: Favorite Book? – The Biography of Steve Jobs What CEO do you follow? – Steve Jobs Favorite online tool? — N/A Do you get 8 hours of sleep?— No If you could let your 20-year old self, know one thing, what would it be? – “Jump in while there’s still nothing to lose”   Time Stamped Show Notes: 01:22 – Nathan introduces Craig to the show 01:48 – PageCloud is a SaaS business 02:10 – PageCloud is different from Weebly and Wix, but they are in the same space 03:28 – PageCloud has reinvented the experience for desktop publishing and puts it into your browser 03:56 – Average customer pay per month 04:08 – RPU 04:22 – PageCloud was launched in September 2014 04:48 – Craig started PageCloud as a hobby 04:48 – Craig has been frustrated with desktop publishing in the past 05:20 – Craig shares how he started the planning and creating of PageCloud 06:15 – Craig’s previous company 06:45 – Team size 06:52 – The team is based in Canada 07:05 – PageCloud is well-funded 07:17 – PageCloud has raised a few rounds 07:40 – First three rounds are convertible note and the fourth one is a priced round 07:55 – Average number of customers 08:15 – MRR 08:24 – PageCloud was in Kickstarter 09:00 – Below $200K MRR 09:23 – Craig shares how they pre-sell: 10:00 – They built a landing page from TechCrunch’s promo video 10:30 – Craig did a lot of marketing before the launch 11:19 – Starting price point 11:30 – Average number of units sold 12:21 – Craig learned how to do effective marketing in 6 months 12:40 – Craig put in $1M in paid advertising 12:56 – The payback was just after a month 13:10 – Gross customer churn 14:30 – CAC 14:50 – LTV 15:32 – 2017 goal 17:01 – The Famous Five   3 Key Points: Don’t be afraid to invest in marketing – it shows that you believe in your product. Be innovative—make a change in an industry that is quite stationary. There is no time better than the present to get started.   Resources Mentioned: Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Jamf – Jamf helped Nathan keep his Macbook Air 11” secure even when he left it in the airplane’s back seat pocket Freshbooks – Nathan doesn’t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW Show Notes provided by Mallard Creatives

Allan Wille. He was on The Top on December 12, 2016, Episode 506. His company, Klipfolio, raised $7.9M in the past and has grown to 7000 paying customers. They create dashboard software for companies who want to monitor their business processes. Klipfolio is into something incredible, tune in as Allan shares about it on today’s episode. Famous Five: Favorite Book? – What CEO do you follow? –  Favorite online tool? — Do you get 8 hours of sleep?— If you could let your 20-year old self, know one thing, what would it be? –   Time Stamped Show Notes: 02:22 – Nathan introduces Allan to the show 02:52 – Klipfolio is an online and cloud based, and they create real-time dashboard software for SMBs 03:03 – There are over 7000 companies globally who uses Klipfolio 03:15 – Klipfolio just had a $12M Series B raise 03:33 – Klipfolio has a total of $19.9M total raised 03:41 – Klipfolio already has good investors in their cap table 03:56 – Allan shares how he came up with the Series B 04:19 – The initial intent was to bring in new investors 04:30 – Things turned out differently from the initial intent 04:47 – RPU 04:55 – MRR 05:02 – 2017 MRR goal 05:52 – Klipfolio licenses per number of dashboards 06:25 – Allan wants customers to see Klipfolio’s value first 06:35 – CAC 07:20 – LTV 07:33 – Team size 08:00 – Klipfolio believes in product first policy 08:21 – Most of the investment will go into Klipfolio’s product 08:35 – Allan shares where they spend most of their CAC 09:00 – Klipfolio will add more people in sales and support 09:13 – “We’re actually gonna put a lot of effort in content strategy” 09:37 – Allan is friends with Craig Fitzpatrick from Pagecloud, who talks about content marketing, too 10:26 – Allan wants the system to be more efficient to maximize user experience 10:44 – Allan was able to get a great valuation 11:06 – Allan shares how things happened during the valuation 12:23 – Allan shares the offer he received 12:55 – The questions Allan had before accepting the offer 13:30 – The first offer was a low-ball 15:03 – “In many cases, terms are probably more important than valuation—multiple or the actual preimposed” 15:54 – “We got to basically where we wanted to be” 16:35 – Allan was happy with the terms 16:45 – One of the terms is 1x multiple 17:14 – The other term includes an anti-dilution clause 18:20 – Nathan closing the episode   3 Key Points: There are cases where terms are more important than valuation. Content strategy plays a big role in marketing – invest in it. Go in the direction you want to be.   Resources Mentioned: Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Jamf – Jamf helped Nathan keep his Macbook Air 11” secure even when he left it in the airplane’s back seat pocket Freshbooks – Nathan doesn’t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW Show Notes provided by Mallard Creatives

Charles Thiede. He’s the co-founder and CEO of the knowledge network platform called Zapnito. Zapnito helps organizations create privately, branded, expert communications and networks. He calls this “experts as a service”. Famous Five: Favorite Book? – Lean Startup What CEO do you follow? –  Elon Musk Favorite online tool? — Product Hunt Do you get 8 hours of sleep?— I try to If you could let your 20-year old self, know one thing, what would it be? – “Do everything with courage”   Time Stamped Show Notes: 01:11 – Nathan introduces Charles to the show 01:41 – Zapnito is a SaaS platform 02:16 – The idea of Zapnito is to helps brands bring their audience back to the trusted sources of knowledge 02:40 – Zapnito’s Slack channel 02:51 – The platform behind the scene that pulls the audience and brands together 03:40 – Each brand has their own slack domain 04:40 – Average customer pay per year is £60K 05:38 – Zapnito started in trading in March 2013 05:48 – Started as a marketplace for experts in 2014 06:38 – First year revenue 07:12 – Zapnito currently has 12 customers 07:57 – Average MRR 08:50 – Team size is 12 09:36 – Charles doesn’t batch their sales calls 10:00 – Charles usually takes the calls 10:32 – Zapnito is based in London 10:50 – No customer churn and negative net churn 11:12 – The leverage Zapnito pulls to drive the RPU up 11:30 – “We focus on niche networks’ 11:50 – Zapnito has scaled their number of networks 12:10 – CAC 13:21 – Zapnito was bootstrapped and raised angel money 13:40 – Zapnito has raised £650K in priced equity round 14:02 – Zapnito had 3 rounds 14:50 – The Famous Five   3 Key Points: Continually pivoting is not a disadvantage to your company, as long as you just keep learning from the experience. Do not hesitate to hire the people that you need. Do everything with courage.   Resources Mentioned: Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Jamf – Jamf helped Nathan keep his Macbook Air 11” secure even when he left it in the airplane’s back seat pocket Freshbooks – Nathan doesn’t waste time so he uses Freshbooks to send out invoices and collect his money. Get your free month NOW Show Notes provided by Mallard Creatives

Mark Godley. He has held leadership positions at technology companies of all different sizes from pre-revenue to publicly traded. He’s best known for driving revenue and outpacing industry growth while rejecting herd mentality. Outside of work, Mark finds time daily to read, work-out, and cook—all the while, being an engaged father, spouse, and citizen. Famous Five: Favorite Book? – The Devil in the White City What CEO do you follow? –  Henry Schuck and Yonatan Stern Favorite online tool? — Flipboard, Stitcher, GaggleAMP and Lead Forensics Do you get 8 hours of sleep?— No If you could let your 20-year old self, know one thing, what would it be? – “Living below your means gives you tons of options. Think about the life you want at age 50 and work backwards. We’re running a marathon not a sprint, and it takes planning, sacrifice and resilience and then, don’t define success and happiness by your paycheck”   Time Stamped Show Notes: 01:42 – Nathan introduces Mark to the show 02:25 – HG Data is in a competitive and intelligent space 02:35 – HG Data build data sets, used by sales and marketing teams, to do precision targeting at scale 03:05 – The founder founded HG Data in 2012 after an exit 03:43 – Mark is the Chief Revenue Officer (CRO) at HG Data 04:02 – Mark handles all the market phasing for the company 04:31 – When HG Data was founded it served the enterprise space 04:49 – Last year is when they started to go down market 04:58 – Number of enterprise clients is 15-20 with 6-figure ARR 05:15 – HG Data had traditional customers, as well, that totaled 50 05:58 – HG Data transitioned from a data company to a product company 06:12 – Total ASP 06:50 – HG Data wants to increase the customer base, but lower the RPU 07:56 – HG Data created a use-space specific databases 08:19 – HG Data tries to keep the balance of enterprise and down market pricing 08:34 – 50% of the revenue is from direct clients and 50% is from the partners 09:22 – Mark shares what he is worried about in regards to their target 10:09 – Mark shares how their partners use their data 10:55 – Average pay per user annually 12:05 – There are 10-50 OEMs in the customer base 12:37 – Average number of customers 13:00 – Mark only follows ARR and not MRR 13:27 – Mark shares that they are focused on building the new space—they are currently spending and losing money by design, but hoping for a positive cash flow 14:00 – Gross annual customer churn is less than 10% 14:30 – “We’ve had one 6-figure churn in the last 4 years” 14:40 – CAC 15:23 – “We’re looking for a more high-velocity sales model” 16:13 – The company is based in Santa Barbara, where they have 80 employees 16:42 – Connect with Mark through Twitter and LinkedIn 18:40 – The Famous Five   3 Key Points: “We’re running a marathon, not a sprint, and it takes planning, sacrifice, and resilience.” Be mindful of your partners BEFORE making decisions. Live without regrets.   Resources Mentioned: Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences Jamf – Jamf helped Nathan keep his Macbook Air 11” secure even when he left it in the airplane’s back seat pocket @Mgodley21 – Mark’s Twitter handle LinkedIn – Mark’s LinkedIn account Show Notes provided by Mallard Creatives

Chad Rubin. He builds e-commerce businesses. He owns a direct consumer e-commerce business called Crucial Vacuum and grew it from zero to a $20 million valuation in 7 years. He happens to be a Top 250 Amazon Seller. He co-founded Skubana with DJ Kunovac and built one of e-commerce’s hottest operational software. Skubana is the only software that you’ll ever need to manage and accelerate the growth of your ecommerce business. It’s beautiful, intelligent, and highly intuitive and it also incorporates every feature imaginable to drive your future success, especially in ecommerce. Famous Five: Favorite Book? – Virtual Freedom What CEO do you follow? –  Gary Vaynerchuk Favorite online tool? — Trello or Asana Do you get 8 hours of sleep?— Yes If you could let your 20-year old self, know one thing, what would it be? – Go after passion and change a major in college   Time Stamped Show Notes: 01:28 – Nathan introduces Chad to the show 02:17 – Chad shares how he made the zero to $20M valuation for Crucial Vacuum 03:48 – Chad shares what he thinks is Walmart’s biggest mistake 04:27 – Skubana is making 50,000 orders a month 04:47 – Chad shares a mistake he made and how he lost money 05:08 – Chad had to minimize his headcount from 20 employees to 2 05:40 – Skubana is a SaaS business 06:00 – Number of customers that Skubana is currently serving 06:46 – Skubana’s pricing: 07:07 – Minimum of $999 a month 07:10 – Pricing is customized and is based on users 07:34 – Average RPU 08:00 – MRR 08:05 – Skubana did a seed round 08:41 – Raised 880,000 on the first seed round 08:45 – Chad put in $1M 08:59 – James Thompson is one of Skubana’s investors 09:43 – Chad messaged 10 people that he looked up himself to try and get them involved 10:10 – Chad starting building Skubana for 3 years and it just went live last year 10:29 – Chad raised the $880K when they had the prototype 11:15 – First year revenue 12:30 – Chad wanted Skubana to be available for everybody 12:40 – When Chad raised their pricing, a lot of their customers churned off 12:53 – Skubana is not an entry level software 13:27 – Chad individually called customers to inform them about the increase in pricing and they got emails too 14:12 – Most of Skubana’s RPU growth is coming from new customers 14:27 – Chad shares how people find Skubana 14:48 – Chad wrote a book and hit #7 bestseller 15:22 – Chad has a subscription list from their blog because they’re adding value 15:45 – Number of people on their list 16:22 – Skubana is pairing with other companies for a win-win sale 17:30 – Chad cares more about the quality of the customers as opposed to the quantity 18:05 – Chad shares about the successful webinars he held for certain companies 19:00 – Chad spends a lot of time guest blogging 19:25 – CAC is currently zero 21:20 – Team size 21:40 – Total overhead cost 22:00 – Team location is in NYC and New Jersey 22:10 – Chad is still thinking of raising another round 22:29 – Chad wants to raise $1M 23:30 – Connect with Chad through Youtube, Twitter and his email 25:10 – The Famous Five   3 Key Points: Mistakes happen for us to LEARN from it. Make your product KNOWN to the public at low costs by INCREASING your online presence. Need direction? Go hard after your passion!   Resources Mentioned: Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens and follow-up with email sequences Youtube – Chad’s business Youtube channel Chad@Skubana.com – Chad’s email address @Ecommrenegade – Chad’s Twitter handle Show Notes provided by Mallard Creatives

Bart Lorang, a proven entrepreneur executive and manager in the global technology industry. He’s very active in the startup community as an angel investor, strategic advisor, and speaker at many industry events. In fact, he supports entrepreneurs in his co-founder position and is managing director at V1.vc, a $5 million dollar, seed-stage fund dedicated to help crazy entrepreneurs change the world. More importantly, he’s an entrepreneur himself. He’s currently running FullContact which is responsible for communicating its vision and strategy. He’s a visionary technologist with extensive experience conceiving, designing, building, marketing, and selling enterprise software solutions on a global scale. Famous Five: Favorite Book? – The Hard Thing About Hard Things What CEO do you follow? – Warren Buffett Favorite online tool? – DocuSign Do you get 8 hours of sleep? – No If you could let your 20-year old self, know one thing, what would it be? – It’s about how you make people feel.   Time Stamped Show Notes: 01:40 – Nathan introduces Bart to the show 02:35 – FullContact is a universal contact management platform 02:50 – FullContact is a SaaS business and payment is based on the number of contacts 03:08 – Developers can pay for a developer platform 03:17 – The developer access is Bart’s largest revenue stream 04:00 – FullContact is continually building new features 04:14 – FullContact also offers KPI services 04:37 – HubSpot uses FullContact 05:10 – FullContact was founded in 2010 05:30 – There is no application yet that is focused on contacts 06:01 – First year revenue 06:28 – Bart had a couple of businesses before FullContact 06:56 – FullContact was funded through raised capital 07:17 – How can someone look at that market and tell that it is too big to bootstrap? 07:53 – “It’s all about the size of your vision and how fast you want to execute” 08:30 – FullContact has millions of customers 08:55 – FullContact has above 50,000 paying customers 09:03 – Bart shares what’s included in the free plan and paid plan 09:40 – Average monthly RPU 10:05 – Bart discusses the type of  individuals using FullContact 11:05 – Average MRR 11:40 – FullContact in ARR 12:54 – Gross customer churn 13:18 – FullContact has an inside sales team helping their customers 13:37 – CAC 14:20 – Team location: they have a global presence 14:30 – Team size: 210-220 14:40 – FullContact had their Series C last August 2016 15:08 – How are investors in this space thinking about the SaaS valuation? 15:47 – They are looking at the SaaS business’ multipliers 16:00 – FullContact’s main competitors 16:35 – The MDM space 16:49 – Connect with Bart through FullContact and his email 18:18 – The Famous Five   3 Key Points: Analyze your business well and have a goal so you know where you’re going to start. Funding is a very important part of business. It’s NOT about how smart you are but how you make people feel.   Resources Mentioned: Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens and follow-up with email sequences Bart@FullContact.com – Bart’s email address Show Notes provided by Mallard Creatives

Henry Schuck, CEO of DiscoverOrg. He’s a leading entrepreneur in sales intelligence and lead generation. Under his leadership, DiscoverOrg built the industry’s most accurate, highest quality, contact database through a mix of technology and a team of live researchers who continually call into thousands of IT, marketing, HR, and finance departments. Famous Five: Favorite Book? – Good Boss, Bad Boss What CEO do you follow? –  N/A Favorite online tool? — Gmail Do you get 8 hours of sleep?— I do If you could let your 20-year old self, know one thing, what would it be? – “Work harder than you could ever imagine working”   Time Stamped Show Notes: 01:40 – Nathan introduces Henry to the show 02:13 – DiscoverOrg provides deep intelligence on the company and the contact information of buyers of 60,000 companies worldwide 02:38 – DiscoverOrg is selling the data on a subscription basis 03:09 – Henry worked for a company similar to DiscoverOrg when he was an undergrad 03:28 – Henry’s colleague asked him to build a similar company which is now DiscoverOrg 04:04 – Henry’s acquired iProfile 04:40 – DiscoverOrg is owned by TA Associates 04:58 – DiscoverOrg was self-funded in annual contract value in 2014 05:56 – Henry was approached by different private equity firms in 2012-2014 06:26 – Henry shares the reason why they chose TA Associates 07:45 – Customers pay annual access to the platform which is a SaaS platform and they pay for specific data 08:22 – Average annual RPU 08:46 – Average ARR 09:20 – How Henry manages churn 10:46 – CAC 11:16 – Henry and his team are based in Vancouver, Washington 11:27 – Team size is 315 11:40 – Lifetime value 11:55 – Customers stay with DiscoverOrg for 3-4 years 12:23 – What keeps you motivated in doing this? 12:30 – Henry has a 6 month old daughter and he wants her to see that he works hard, he also wants to make it a success for TA 13:29 – Connect with Henry through LinkedIn and Twitter 15:27 – Annual renewal rate is over 90% 15:46 – DiscoverOrg is continually building new data 16:00 – The Famous Five   3 Key Points: Teach users not only how to use a platform, but how to utilize it to INCREASE their revenue. Have a business that is profitable. Work harder than you could ever imagine working, that’s where you add value.    Resources Mentioned: Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens and follow-up with email sequences @HenryLSchuck – Henry’s Twitter handle LinkedIn – Henry’s LinkedIn account Show Notes provided by Mallard Creatives

Yoseph West. He dreams of a world where accountants and bookkeepers never have to ask their clients for documents—that’s why he joined HubDoc to lead growth. He previously co-founded Vuru, a stock analytics platform for retail investors and led it into its acquisition by Wave Accounting in 2012. Listen as Yoseph shares his experience with Vuru’s acquisition and how he ended up now with HubDoc. Famous Five: Favorite Book? – The Hard Thing About Hard Things What CEO do you follow? –  William Rockefeller Favorite online tool? — Text Expander Do you get 8 hours of sleep?— No If you could let your 20-year old self, know one thing, what would it be? – Stay patient   Time Stamped Show Notes: 01:34 – Nathan introduces Yoseph to the show 02:10 – Yoseph co-founded Vuru to make investing easier 02:33 – Vuru was making money off ads, they then supposedly reached out to Wave Accounting 03:15 – The acquisition was a soft landing 03:36 – “All of us want to work with people that we’re excited about” 04:29 – Yoseph and his team got a little excited as they talked more with angel investors 04:50 – Vuru was having a fundraising 05:30 – HubDoc offers SMBs a cloud accounting space 05:42 – There’s a movement to make accounting space invisible 06:13 – There’s a big shift in the accounting industry 06:40 – HubDoc has a feature similar to how bills and other documents are being consolidated in a bank 07:04 – HubDoc has over 700 web scrapers 07:50 – Business owners won’t be bombarded with reminder emails from their accountants and bookkeepers using HubDoc 08:25 – HubDoc was re-launched in early 2014 08:55 – Number of HubDoc’s paying customers 09:28 – HubDoc caters to bookkeepers and accountants who then add all their clients 10:40 – Average monthly RPU 11:20 – MRR 12:00 – CAC is quite low 12:18 – Customers stay for approximately 32 months 12:30 – Gross monthly churn is usually negative 12:40 – Bookkeepers are always continually adding new clients 13:45 – Lifetime value 14:10 – Team size is 22 14:27 – The Australian market is 3-5 times ahead of the American market 14:40 – HubDoc has raised capital 15:00 – The funding market in Toronto described 15:40 – 2017 revenue goal 16:49 – Follow Yoseph on Twitter and HubDoc is looking for content marketers and other marketing people so touch base if you’re interested 19:00 – The Famous Five   3 Key Points: The future of accounting and bookkeeping is far better with technology; it’s much faster and paperless. Acquisition is sometimes painful but there are always new opportunities ahead. Stay patient AND optimize for learning—there’s time to learn and grow.    Resources Mentioned: Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. The Top Inbox  – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens and follow-up with email sequences @YcWest – Yoseph’s Twitter handle Show Notes provided by Mallard Creatives

Sunil Patro, founder of SignEasy, a technologist, product thinker and entrepreneur. He has a decade of experience as a member of multiple early stage product team at Microsoft, Juniper Networks and Tokbox. Putting enterprise communication apps to carrier great routing system to consumer focused video conferencing software. After facing many problems to sign an important job offer while traveling in Mexico, he was inspired to build a product that could solve this hindrance. Since bootstrapping SignEasy in 2010, he led SignEasy to a growing and profitable company that putting 3M downloads with a 5-star rating in over 150 countries, ranked 1 of the top 15 apps and in top 100 downloaded apps for business including Apple’s Best New Apps and Editor Choice Picks. Famous Five: Favorite Book? – Crucial Conversations What CEO do you follow? –  Jason Fried Favorite online tool? — Slack Do you get 8 hours of sleep?— Not everyday If you could let your 20-year old self, know one thing, what would it be? – “Just focus on being part of a great team and focus on learning things rapidly and just have an experience. Find the things you enjoy the most at work”   Time Stamped Show Notes: 01:32 – Nathan introduces Sunil to the show 02:33 – SignEasy is a cloud-based easy to use app 02:50 – SignEasy allows users to be completely paperless 03:00 – SignEasy is a SaaS model and has a free trial for 14 days 03:12 – Pay-as-you-go is also available 03:17 – Businesses can subscribe to pro and premium plans 03:34 – Sunil started coding SignEasy in early 2010 and launched around July 2010 03:35 – First year revenue 04:02 – Current number of customers in 2016 04:20 – 40-45% are on subscriptions and the rest are on one-time payment 04:33 – Average monthly RPU is $ 4 – 5 for pro and 80-90% are pro subscriptions 05:09 – Average monthly recurring revenue for SignEasy 05:58 – The difference of their payment plans before and now and how it affects their MRR 06:41 – SignEasy has grown high double digit over the last few years 07:07 – SignEasy is totally bootstrapped 07:25 – Team size 08:00 – Sunil is based in the bay area 08:52 – Gross monthly customer churn 09:02 – SignEasy is focused on SMB 09:45 – Customers can only pay SignEasy annually 10:35 – Lifetime value 10:46 – SignEasy hasn’t done paid user acquisition yet 10:55 – Almost 100% of SignEasy users are inbound based or app store driven 11:57 – Sunil shares how they are reaching high number of downloads in app store 12:10 – SignEasy has been in the app store for 6 years 12:30 – There are many factors that  app store considers 12:43 – SignEasy has been using keywords for app store 14:10 – SignEasy gets 60K downloads a month from app store 14:35 – In iOS, the conversion from free to paid users is 5-6% 14:44 – In Android, the conversion from free to paid users is half of the iOS 14:50 – The free trial is either 14 days or limited to 3 documents 15:15 – SignEasy’s paid features 15:39 – SignEasy just launched a new feature wherein a user can send a document to sign to multiple people remotely and they can establish a work flow 16:00 – Sunil’s philosophy 17:10 – Nathan made a mock offer of $ 15M and Sunil is open to it 17:47 – Find Sunil on Twitter and send him an email 19:27 – The Famous Five   3 Key Points: Build something that people want. Follow your passion and do what you drives your passion. Focus on being part of a great team and focus on learning things rapidly.   Resources Mentioned: Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel Toptal – Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. Show Notes provided by Mallard Creatives

Gary Guseinov, an investor, operator, and advisor in various technology companies including Business Hangouts, InCast, Playsino and Revenue.com. During his career, he has over $100 million in growth capital and structured complex financial transactions. He’s also acquired over 300 million users for global technology product and services. Famous Five: Favorite Book? – Power the Mind What CEO do you follow? –  Mark Zuckerberg Favorite online tool? — Calendly Do you get 8 hours of sleep?— No If you could let your 20-year old self, know one thing, what would it be? – “I knew how to start a business with very little capital”   Time Stamped Show Notes: 01:26 – Nathan introduces Gary to the show 02:08 – Business Hangouts is a web-conferencing and webinar platform 02:17 – It is specifically designed for Google apps 02:47 – Gary has raised capital for USTechSupport in 2003 03:07 – Private from 2003 to 2007 03:15 – From September 2007 to 2012, it became public in Nasdaq 03:22 – It was bought out by a big marketing company in LA 03:29 – Gary was the co-founder and left the company because he needed a break 04:24 – “It takes a lot of processes when it comes to legal and accounting when you shift from private to public” 05:05 – SDC reviews the applications and processes 05:20 – Gary was in his mid-thirties when he started USTechSupport and didn’t have any experience running a company 05:29 – Gary is now 46 05:40 – Gary acquired Business Hangouts from the previous owner 05:51 – Business Hangouts had 1.7 million enterprise users when it was acquired 06:02 – Over 700,000 registered users and 70,000 enterprise users 06:40 – Number of paying users 07:10 – Business Hangouts’ competitors usually separate web conferencing and webinar leading to 2 different subscriptions 07:48 – Consumers wouldn’t know what their monthly expenses were going to be 07:54 – Business Hangouts is not as complicated as their competitors 08:10 – “Our pricing model is very simple” 09:07 – Average monthly RPU is $70 10:40 – Business Hangouts is currently getting offers from investors 11:45 – “We try to build a business based on purely economics” 12:06 – “We think that we are a strong contender to multi-million dollar entities” 12:54 – Gary does not wish to disclose their MRR because they are not looking for capital at the moment as they are still a small company 13:57 – Gary’s goal is to stay “at the radar” 14:18 – “You want to be good at what you’re doing and you want the market to recognize that” 14:55 – Churn is less than 10% yearly 15:32 – Gary acquired the company for less than $10 million 17:00 – Gary can afford to put inside sales representatives in the demo 17:36 – Business Hangouts is completely bootstrapped 18:15 – Current CAC is zero 18:55 – Team size is less than 10 19:16 – Connect with Gray through LinkedIn 20:42 – The Famous Five   3 Key Points: Choose a business that is viable in the marketplace.  Staying “at the radar” while doing an excellent job at what you do will help you become recognized by the marketplace.  You CAN start a business without raising capital.   Resources Mentioned: Toptal – Nathan found his development team using Toptal  for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal  developers. Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Freshbooks – The site Nathan uses to manage his invoices and accounts. Leadpages  – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+ Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. Assistant.to – The site Nathan uses to book meetings with one email. Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel. LinkedIn – Gary’s LinkedIn account Show Notes provided by Mallard Creatives

Randall Nachman of DocuFirst, who has over 15 years of experience in mortgage lending and software development with a strong focus on business processes, work-flow, operation, sales and marketing. He founded a mortgage brokerage company in 2003 which grew from 2 loan officers to 135 loan officers and ranked 2nd in the region for total loan closings and volume. He then founded ATLOS, a document management in 2008 which is used by lenders and borrowers. Famous Five: Favorite Book? – Trump: The Art of the Deal What CEO do you follow? –  Elon Musk Favorite online tool? — Trello Do you get 8 hours of sleep?— No If you could let your 20-year old self, know one thing, what would it be? – “Pay attention in class”   Time Stamped Show Notes: 01:34 – Nathan introduces to the show 02:31 – DocuFirst focuses on 3 core functions within software 03:12 – DocuFirst also focuses on document storage and management 03:39 – The files are stored securely that they can access anytime 03:44 – ATLOS and DocuFirst was launched in 2015 04:13 – First year for DocuFirst was close to $100,000 04:21 – DocuFirst’s is a SaaS model and is subscription-based 04:58 – Average monthly RPU is $150 05:35 – ATLOS is for mortgage space but DocuFirst handles any type of forms 06:40 – DocuFirst is currently serving 80 unique companies 06:54 – Each company has an average of 6-7 users 07:06 – ATLOS has 4 companies they’re serving 07:18 – ATLOS markets directly to the mortgage lending space 07:38 – DocuFirst’s monthly revenue is $12,000 08:07 – Randall started in the document space because he wanted to automate his own business 08:43 – Why create a new brand if they are both running on the same software? 08:45 – ATLOS stands for Automated Tracking Loan Origination Software which is dedicated in the real estate space 09:18 – Team size for DocuFirst is 16 10:11 – DocuFirst’s churn rate is low 10:33 – Average CAC is less than $100 11:00 – Randall has raised capital for both brands 11:31 – Randall raised capital because he wants to speed up the way they develop 12:08 – Randall and his team are based in Louisiana 12:51 – Randall considered spinning out DocuFirst as a separate entity 13:46 – DocuFirst’s valuation 15:03 – Randall will not sell the business or get an offer 15:28 – Randall has been focus on developing DocuFirst 16:03 – DocuFirst is adding at least 10 customers a month 16:19 – Connect with Randall through DocuFirst and ATLOS 19:02 – The Famous Five   3 Key Points: You can create a business with SIMILAR software, but DIFFERENT target market. Always work to develop and improve your business MORE. Education can lead you somewhere, so pay attention in class!   Resources Mentioned: Toptal – Nathan found his development team using Toptal  for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal  developers. Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Freshbooks – The site Nathan uses to manage his invoices and accounts. Leadpages  – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+ Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. Assistant.to – The site Nathan uses to book meetings with one email. Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel. DocuFirst.com – Randall’s second business website ATLOS.com – Randall’s first business website Show Notes provided by Mallard Creatives

Rob Nelson, founder and CEO of Grow – a business intelligence platform. Nathan came across Rob when he was doing research in the intelligence space and Grow provided a lot of good feedback. Rob is a listener of The Top and happily accepted Nathan’s invitation to be a guest on The Top. Famous Five: Favorite Book? – The ONE Thing What CEO do you follow? –  Aaron Skonnard Favorite online tool? — Calendly Do you get 8 hours of sleep?— No If you could let your 20-year old self, know one thing, what would it be? – “Don’t ever quit”   Time Stamped Show Notes: 01:25 – Nathan introduces Rob to the show 02:00 – Grow is a powerful business intelligence platform and made specifically for SMBs 02:13 – Rob founded Grow in 2014 02:25 – Rob had a software company which was bootstrapped 02:34 – Rob struggled pulling up data from different platforms 03:29 – Rob sold the company and had a great exit 04:10 – Grow is a SaaS model and has subscription based pricing 04:20 – Grow doesn’t charge based on the number of users 05:10 – Grow charges based on the number of metrics used 05:20 – Grow’s RPU is $600 a month 05:30 – Users pay monthly but there’s a 12-month commitment 06:06 – “If we can’t get them hooked with the product in the first 3 days, they can walk away” 06:18 – 75% of the people continue after the 30-day trial period 07:05 – Rob doesn’t know their exact churn 07:29 – Grow’s usage stats 07:44 – Half of their customers log-in everyday 07:50 – 92% of the customers are logging in at least twice a month 08:00 – Grow is currently serving 600 customers 08:08 – Rob started with the concept in January 2014 08:30 – Rob hired a technical co-founder and gave him 20% of the business 09:00 – Rob and his team are based in Utah 09:45 – Team size is 70 09:58 – Grow raised a series A round and seed round 10:12 – Total amount raised was $13 million 10:14 – Total of $9 million was raised in series A 10:25 – Both are priced equity round 10:44 – Rob is a huge fan of bootstrapping during his first venture 11:28 – Rob decided to raise for Grow because bootstrapping just wouldn’t work 11:50 – Total 2014 revenue is about $80 12:20 – 2015 revenue is $150,000 13:00 – Goal for 2016 revenue  13:33 – Rob closed the series A in July 14:03 – Fully-weighted CAC is about $3,500 15:00 – Why do you think Dasher didn’t work out? 15:20 – “It’s hard to build a company on $20 or $30 a month” 16:35 – Connect with Rob through his website 18:05 – The Famous Five   3 Key Points: USE your experience to IMPROVE your business. Explore other options—if bootstrapped worked first, that doesn’t mean it will work again. Don’t EVER quit.   Resources Mentioned: Toptal – Nathan found his development team using Toptal  for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal  developers. Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Freshbooks – The site Nathan uses to manage his invoices and accounts. Leadpages  – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+ Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. Assistant.to – The site Nathan uses to book meetings with one email. Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel. Grow.com – Rob’s business website Show Notes provided by Mallard Creatives

Adam Robinson, CEO and co-founder of Hireology where’s he’s on a mission to help business owners make better hiring decisions using data and processes. He’s known in the recruiting industry, an expert speaker, and author with over 20 years of experience in the field of hiring and selection management. Famous Five: Favorite Book? – Crossing the Chasm What CEO do you follow? –  Phil Knight Favorite online tool? — Evernote Do you get 8 hours of sleep?— No If you could let your 20-year old self, know one thing, what would it be? – “Take more risks”   Time Stamped Show Notes: 01:35 – Nathan introduces Adam to the show 02:03 – Hireology is a talent technology platform built specifically for owner/operators 02:14 – Hireology helps the owner with the technology they need in their hiring and employment process 02:30 – Hireology has a monthly subscription plan 02:36 – Hireology is a SaaS business model 02:46 – Hireology is different from Toptal and Upwork 03:03 – Hireology was founded mid 2010 and the product was launched in January 2012 03:13 – Adam had a recruitment and outsource business before Hireology 03:28 – Adam learned from this business that their clients had terrible interviewing skills 03:32 – Adam created an interviewing system and clients started asking to buy it 03:44 – Adam sold the business 04:13 – Hireology first customers were from Adam’s personal and professional network 04:40 – Hireology is currently working with under 4000 individually owned businesses in USA 04:50 – Around 100 brands 06:20 – How Adam sees Hireology’s future 07:15 – Adam had a client who was responsible for 40% of their revenue for 3 years 07:35 – Hireology ended up doing 4000 hires for the company 08:00 – Average RPU per month is $300 per location 08:14 – Kickers Hireology is using to increase RPU 08:18 – Based on employee count per location 08:39 – Hireology doesn’t increase the price of modules but increases its numbers 08:50 – Most of Hireology’s system is proprietary technology 09:15 – Hireology has 7 close partners that they white-label and sell through their platform 09:30 – Average MRR is $1.2 million 09:47 – Gross monthly customer churn 10:35 – Hireology is an all-inside sales operation for up-selling 11:05 – Team size is about 100 11:11 – Based in Chicago 11:27 – CAC 11:40 – Between $7-10 depending on the client’s industry 12:22 – Lifetime value 12:45 – Adam wants a business whose name is on a sign and whose personal balance sheets are invested in the business 13:15 – “There are 7 million employers in the USA that nobody is talking to and that’s the market we want to be in” 13:27 – Find Adam in Twitter, LinkedIn and his website. Shoot him an email at arobinson@hireology.com 16:00 – Hireology was bootstrapped for the first 2 years and did an institutional raise in 2014 16:12 – Raised $26 million in 2 round from 2014-16 16:45 – The Famous Five   3 Key Points: Find your target market and tap into that market. Don’t rely on a client to stay with you forever—the sooner you accept that it’s part of the business, the better.  You need to TAKE more risks!   Resources Mentioned: Toptal – Nathan found his development team using Toptal  for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal  developers. Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Freshbooks – The site Nathan uses to manage his invoices and accounts. Leadpages  – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+ Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books. Assistant.to – The site Nathan uses to book meetings with one email. Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel. @Adrobins – Adam’s Twitter handle Hireology.com – Adam’s business website LinkedIn – Adam’s LinkedIn account ARobinson@Hireology.com – Adam’s email address Show Notes provided by Mallard Creatives

Patrick Ambron, co-founder and CEO of BrandYourself.com, which helps people look better online. He’s an instructor at General Assembly and was included INC’s 30 under 30 list. Listen as Patrick talks about his experience on SharkTank and how it boosted his company’s revenue. Famous Five: Favorite Book? – Made to Stick What CEO do you follow? –  Reed Hastings Favorite online tool? — X.AI Do you get 8 hours of sleep?— No If you could let your 20-year old self know one thing, what would it be? – “I wish that when I was building my business, I knew how important it was to have people who don’t have your strengths”   Time Stamped Show Notes: 01:40 – Nathan introduces Patrick to the show 02:00 – Patrick got a $ 2 million deal on SharkTank but didn’t take it 02:11 – Patrick didn’t take the deal because they wanted 25% 02:30 – Patrick’s episode was aired 2 years ago and it was a good exposure 02:40 – Patrick did over $ 1 million in revenue while they were on SharkTank 03:10 – Patrick said No on-air 04:07 – BrandYourself provides software and services that helps someone look good online 04:28 – Users buy BrandYourself’s subscription 04:40 – User base is from college students to high level professional 04:55 – BrandYourself is a SaaS business 05:03 – Half of the revenue comes from professional customized services 05:10 – BrandYourself handles issues online that is affecting the customers’ livelihood 05:30 – 10,000 paying customers for software 05:35 – A few thousand paying customers for professional services 06:12 – $ 10,000 annual RPU for professional services 06:40 – MOR is $ 7,000 on the software 07:19 – $ 533,000 per month in revenue 07:35 – BrandYourself has advisors 08:30 – The professional services customers problems that BrandYourself is getting 09:10 – One example is an employee who was fired and ranting online 09:20 – One of the usual problem is what they call “You Shot Yourself in the Foot” 10:36 – BrandYourself was founded in 2009 10:40 – 2015 revenue 10:50 – Target for 2016 10:52 – BrandYourself has raised about $ 6 million recently 11:19 – Team size 11:28 – Team location 12:30 – Gross monthly customer churn 13:30 – Lifetime value 13:40 – Customer acquisition cost 13:45 – All of their leads are organic 15:30 – BrandYourself won’t theoretically spend for a customer 15:40 – BrandYourself do retargeting 15:56 – Paid acquisition is not a necessary channel for BrandYourself 16:31 – What if Reputation.com buys BrandYourself for $ 40 million, will you say yes? 16:40 – “That’s not the goal right now” 16:55 – “What we really want to do is help people prevent issues and be pro-active” 18:26 – Current valuation 18:58 – Connect with Patrick through his website and Twitter 21:20 – The Famous Five   3 Key Points: Find someone who can fill your gaps. Help people prevent issues and make them pro-active. Saying “No” on national TV can also be beneficial and increase your revenue.   Resources Mentioned: Toptal – Nathan found his development team using Toptal  for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to quality of Toptal  developers. Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Freshbooks – The site Nathan uses to manage his invoices and accounts. Leadpages  – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+ Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5 hour drive) to listen to audio books. Assistant.to – The site Nathan uses to book meetings with one email. Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel. BrandYourself.com– Patrick’s website @PatrickAmbron  – Patrick’s Twitter handle Show Notes provided by Mallard Creatives

Steli Efti, CEO and founder of Close.io. Listen as Steli talks about how he uses sales and communication to his company’s advantage and why he won’t disclose their churn rate—his answer WILL surprise you. Famous Five: Favorite Book? – The Paypal Wars What CEO do you follow? – N/A Favorite online tool? — Evernote Do you get 8 hours of sleep?— Yes If you could let your 20-year old self know one thing, what would it be? – “I wish I knew how to manage my own emotions and focus on consistency”   Time Stamped Show Notes: 01:23 – Nathan introduces Steli to the show 01:52 – Steli’s entrepreneurial power is in sales and communication 02:02 – Close.io is Steli’s biggest success 02:15 – There are less than 20 people in the team 02:21 – Steli is competing with massive organizations 02:40 – They launched their first product in 2013 02:56 – First year revenue is $ 200,000 03:10 – They started as a services business 04:08 – There’s a common pattern with SaaS companies building product 04:45 – Close.io is a CRM 04:55 – Focused on inside sales team 05:12 – Paid monthly 05:26 – RPU 05:58 – The average per month is $ 400 to $ 500 07:01 – Total number of customers is between 500 and 5000 07:54 – They are self-funded but they did raised for the business 08:45 – CAP table 09:29 – Raised a little after graduating 10.08 – They raised $ 1 million 10:32 – They are not currently in any acquisition talks and not raising capital 11:09 – They have all the funds they need 11:35 – There are 2 co-founders 12:00 – Monthly gross churn is horrible 12:26 – “Every customer we are losing is a tragedy” 12:50 – They don’t share churn numbers 13:11 – Their sales tactics 13:41 – When they launched Close.io, it doesn’t have any record in it 14:15 – People will buy the product even if it’s not sufficient 14:54 – They are now doing a ton of blog posts, public speaking, etc 16:20 – Consistently improve your product 17:22 – Fully-weighted CAC 17:55 – “The most important thing in trying new channels is to determine what a success and failure look like” 19:30 – Steli won’t accept sample acquisition offer 21:00 – Connect with Steli through his blog and Twitter 22:30 – Steli’s podcast has thousands of followers 23:30 – The Famous Five   3 Key Points: If you have the solution to your customer’s problem, they will stay longer. Plan your failure scenarios. Know what to do when you succeed AND fail. Every business is different. The value of your business is determined by what the market is willing to pay for it, and what you’re able to create in terms of market demand. Resources Mentioned: Toptal – Nathan found his development team using Toptal  for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to quality of Toptal  developers. Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible. Freshbooks – The site Nathan uses to manage his invoices and accounts. Leadpages  – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+ Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5 hour drive) to listen to audio books. Assistant.to – The site Nathan uses to book meetings with one email. Blog.close.io – Steli’s blog site @Steli – Steli’s Twitter handle Show Notes provided by Mallard Creatives

Nathan interviews Joel Holland, founder of VideoBlocks - a company that distributes over a million clips of royalty-free stock video and audio each month to over 150K customers in the television and video production industry, ranging from professional outlets like NBC to video hobbyists and enthusiasts. They're a 5x INC 500 out of 5000 fastest growing company, and Joel has been named one of the Top 25 under 25 by Business Week, and INC magazine’s prestigious 30 under 30 list. Famous Five: Favorite Book? – Influence What CEO do you follow? – Elon Musk Favorite online tool? — Mailchimp Do you get 8 hours of sleep?— “I do now” If you could let your 20 year old self know one thing, what would it be? – “I wish I have lived my college life”   Time Stamped Show Notes: 01:50 – Nathan introduces Joel to the show 02:57 – What is VideoBlocks and how does it generate sales 03:00 – Stock media company 03:22 – Elements that creative professionals can incorporate to their projects 03:45 – VideoBlocks was founded 2010 04:00 – Idea of VideoBlocks 04:40 – VideoBlocks’ model 04:50 – Started selling by the collection 05:10 – Launched subscription plan as a test in 2010 05:20 – 150,000 paying members 05:38 – Monthly and annual plan 05:43 – Total revenue in 2015 06:15 – Royalty-free 06:30 – 6,000 videographers now shooting for VideoBlocks 07:10 – RPU 07:37 – Created more premium plans 08:00 – The 80/20 rule 08:30 – How much would a videographer get if National Geographic buys his clip? 08:40 – Standard pricing 08:50 – “If National Geographic bought it for 49 bucks, the videographer will get a check” 09:00 – 2 types of libraries 09:38 – VideoBlocks buy clips to put in the library 10:10 – Customers only need to download 2 clips in a year to avail unlimited clips 11:00 – “We want shooters to make as much money as possible” 11:24 – A few million dollars to acquire creative lights 11:40 – “Content is king” 12:00 – MRR 12:09 – Annual churn 12:16 – Subscription business is like a puzzle 13:05 – Churn on monthly plan 13:26 – Returning cost acquisition 14:10 – Customer insights operation 14:25 – Direct response marketing 14:33 – Million dollars spent monthly 14:40 – Example of direct response marketing 14:58 – Joel has a huge number of list 15:15 – Launching other products 15:42 – Weighted average cap 15:55 – Lifetime value on average 16:16 – Blended channels 17:17 – 80 team members 17:25 – Based in Virginia 17:36 – Funding history: Raised under 20 million to date 18:02 – North Atlantic Ventures 18:11 – SBA gives you leverage 18:40 – Interest rate 19:35 – “Currently, we are not raising nor in any acquisition talks” 20:15 – “Going public is a tough process” 21:07 – Connect with Joel through his LinkedIn and website 22:45 – The Famous Five   3 Key Points: Work hard but don’t forget to live your life. Give life to your ideas if you want your business to grow. Know your customers and the people who supports your products.   Resources Mentioned: Toptal – Nathan found his development team using Toptal  for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to quality of Toptal  developers. Host Gator – The site Nathan uses to buy his domain names and hosting for cheapest price possible. Freshbooks – The site Nathan uses to manage his invoices and accounts. Leadpages  – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+ Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5 hour drive) to listen to audio books. LinkedIn – Joel’s LinkedIn account VideoBlocks.com – Joel’s business website Show Notes provided by Mallard Creatives

Sujan Patel, an entrepreneur and a marketer who’s made a career out of learning how to keep an eye on ALL the moving pieces of his business. He's the co-founder of two successful digital marketing companies, ContentMarketer and Web Profits. Famous Five: Favorite Book? – Never Eat Alone What CEO do you follow? – Elon Musk Favorite online tool? — Buzzsumo Do you get 8 hours of sleep?— “No” If you could let your 20 year old self know one thing, what would it be? – “I wish I knew that I could work harder”   Time Stamped Show Notes: 01:43 – Nathan introduces Sujan to the show 02:03 – What is Web Profits and how does it make money? 02:09 – Marketing agency 02:20 – Average retainer is $ 10,000 a month 02:40 – Reject 90% of the people 03:00 – 20 clients at the moment 03:05 – Web Profits is founded earlier this year 03:12 – Consulting firm 03:40 – Joint venture with a big company in Australia 03:55 – 90 team members 04:09 – 8 people are in Austin 04:21 – Total revenue at the moment 04:28 – Goal in 2016 is to hit a million 04:50 – Sujan’s thoughts on distractions 05:05 – Sujan likes to do a lot of things 05:12 – Additional 4 SaaS businesses 05:28 – ContentMarketer, Narrow.io, Quu.co, LinkTexting.com 06:40 – Sujan helps in strategy 07:37 – ContentMarketer has a few products 07:44 – Email and twitter outreach 08:09 – Great for bloggers and podcasters 08:30 – Just hit a million email sent 09:00 – Finding an email is an art 09:26 – Total number of customers on all the business 09:27 – Average pay per month 09:55 – MRR 10:15 – “It is definitely worth it” 11:20 – RPU 12:00 – Number of paying customers on Quu.co 12:10 – Quu.co as SaaS and an advertising content 12:53 – Number of customers per promotion 13:09 – ContentMarketer is a bootstrap 13:15 – Founding date 13:25 – First year revenue 14:00 – UX designs 14:25 – Launching a new product 14:55 – Gross customer churn for ContentMarketer 15:10 – No upselling 15:30 – “We know what product to sell” 15:48 – 4 team members for connector 15:56 – Goal for the business 16:10 – Grow as big as possible 16:31 – Sujan owns half of LinkTexting.com 16:38 – Acquired the whole company with a partner 17:16 – Connect with Sujan through his blog and Twitter 18:50 - The Famous Five   3 Key Points: It is easier to promote your products if you know them well. Have a bigger goal for your business. Creating a great email is like creating great art – you need the right tools and the right artist. Resources Mentioned: Toptal – Nathan found his development team using Toptal  for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to quality of Toptal  developers. Host Gator – The site Nathan uses to buy his domain names and hosting for cheapest price possible. Freshbooks – The site Nathan uses to manage his invoices and accounts. Leadpages  – The drag and drop tool Nathan uses to quickly create his webinar landing pages which convert at 35%+ Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5 hour drive) to listen to audio books. SujanPatel.com – Sujan’s blog @SujanPatel – Sujan’s Twitter handle Show Notes provided by Mallard Creatives  

Riverside Public Utilities (RPU) General Manager, Girish Balachandran, sits down with Explore Riverside Weekly to discuss the benefits of a city-owned utility and the facts around the drought.  With the State of California entering into the fourth year of a record-breaking drought, Mr. Balachandran, updates us on RPU's measures towards saving water, the status of its writ of mandate with the State and what we can do to cut our water usage.Learn more about RPU, the drought and more water-saving tips at www.blueriverside.com.  Also, make sure you subscribe to our podcast to hear more exciting interviews!

Anders Johansson har bestämt sig för att följa kriminalkommisarie Hans Strindlunds råd och följa hatet bakom det bestialiska mordet. Han synar också det rättspsykiatriska utlåtande (RPU) som låg till grund för att Samir skulle dömas till sluten psykiatrisk vård. See acast.com/privacy for privacy and opt-out information.