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"Do nothing for us without us." According to today's guest Robyn Bussey, that operating principle is the basis for effective community health work. "You don't go into a community and dictate. You go and listen and trust and be a partner," she adds. As you'll learn in this enlightening conversation, Bussey is following that approach in her current work as Just Health Director at the Partnership for Southern Equity, an Atlanta-based nonprofit advancing racial equity and shared prosperity across the South. On this episode of Raise the Line from Elsevier, Bussey provides illuminating examples of community-rooted work in South Fulton County and rural Georgia, and explains why community health workers may be the most underutilized asset in addressing health disparities. This wide-ranging interview with host Michael Carrese also explores: Bussey's candid perspective on what happened to the surge of interest in health equity that occurred during COVID; Why life expectancy gains in many Southern states have lagged behind the rest of the country; Her advice to students and early-career clinicians about where they're needed most. Mentioned in this episode: Partnership for Southern Equity If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast
On this episode of Guest Commentary, an advocate for people with disabilities sees Pennsylvanians losing their independence because of PA's gaunt reimbursement rates
Parkinson's Australia CEO Olivia Nassaris joined David & Will for Breaking at 8 for more issues with people trying to access Home Care packages. See omnystudio.com/listener for privacy information.
As concerns escalate about the deadly Ebola virus outbreak in Africa, we bring you the unique insights of Dr. Peter Piot, a renowned microbiologist who co-discovered the virus 50 years ago during the first recorded outbreak of the disease. His on-the-ground account of that crisis was provided to us in April before the current outbreak was declared, but it contains valuable historical perspective and shares lessons learned that he carried forward in his consequential career. “What I saw from the beginning is the most important thing is to listen to people and that you need to act fast to save lives, before you have the evidence you would like to have.” He followed his contributions on Ebola by diving into the fight against HIV/AIDS, eventually reshaping global response in leadership roles at the World Health Organization and United Nations. As he shares with host Lindsey Smith, the learnings in that case were more pragmatic than scientific. “We had to redefine HIV/AIDS not as a medical problem but as an economic and security problem in order to get it on the political agenda.” Tune in for a fascinating episode that takes you from the gritty frontlines of public health crises to the battles for funding and attention in the halls of power as Dr. Piot shares what it actually takes to move the world to respond effectively to health threats. Mentioned in this episode: London School of Hygiene & Tropical Medicine If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast
Clare's Opposition TD says the Government is taking advantage of the good will of ordinary people when it comes to home care support. Data provided by the HSE to Shannon Sinn Féin Deputy Donna McGettigan shows 314 people in Clare are currently waiting for home care support, up from 304, 18 months ago. This amounts to 1,871 of home care hours. Deputy McGettigan says it's an indictment of the State.
The ongoing outbreak of hantavirus infections that originated with passengers on the Dutch cruise ship MV Hondius in April has generated concerns across the globe. This very rare occurrence has led to a number of deaths, required quarantining of passengers and prompted emergency responses from public health authorities in multiple countries. On this episode of Raise the Line from Elsevier, we're tapping the expertise of a leading authority on the subject, Dr. Jamie Childs of Yale University, to provide you with a scientific understanding of hantaviruses and what level of threat is posed by this situation. In short, Dr. Childs believes this is not the start of a pandemic. “The Andes variant involved here is one of the most dangerous hantaviruses, but it is totally controllable with contact tracing.” This timely conversation with host Lindsey Smith is informed by Dr. Childs' decades of hantavirus research as well as learnings from his role leading the CDC's environmental investigation during the landmark 1993 hantavirus outbreak in the Four Corners region of the American Southwest. And be sure to stay tuned to hear his concerns about the factors complicating containment of the current Ebola outbreak in East Africa. Note: this conversation was recorded on May 19th, 2026. Mentioned in this episode: Yale School of Public Health Yale Institute for Global Health If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast
The Senior Care Industry Netcast w/ Valerie V RN BSN & Dawn Fiala
Send us Fan MailThe first day of service is where home care agencies either earn trust or create doubt, and it happens faster than most teams expect. We break down what a great start of care actually looks like, using real field lessons from years in home care sales, operations, and private pay growth. If you've ever had a brand-new caregiver paired with a brand-new client and held your breath, this conversation gives you a practical plan that reduces risk and protects your reputation. We talk through why sending someone from the office on day one should be the standard, not the exception. We cover the problems that show up at the door: caregiver no-shows, late arrivals from getting lost, sudden changes like “walker” turning into “wheelchair,” surprise pets and allergies, and questions that caregivers should never have to answer about billing, holiday pay, or policy. We also show how a warm, confident introduction helps the client feel safe inviting a stranger into their home and helps the caregiver feel supported instead of alone. From there, we get tactical: how to walk the care plan without “training on the client's dime,” how to tour the home respectfully while verifying safety, and what to check for bathing setup, mobility access, supplies, and emergency contacts. We also share simple time management coaching that prevents unfinished laundry and last-minute chaos on short shifts, plus why witnessing transfers can stop injuries and complaints before they start. We wrap with what to do when caregivers change and how to handle 24-hour home care handoffs so knowledge transfers cleanly and the care plan stays accurate. If this helped, subscribe for more home care marketing and operations playbooks, share it with a teammate, and leave a quick review so more agency owners and leaders can find us.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev
We mark National Mental Health Awareness Month on this episode by tapping the expertise of Dr. Steve Strakowski, an internationally recognized expert in bipolar disorder, who has spent decades studying the neurobiology and treatment of mood conditions while pushing just as hard on the structural barriers that keep effective treatments out of reach for more than half the people who need them. In this conversation with Raise the Line from Elsevier host Michael Carrese, Dr. Strakowski explains why access, not science, is now the biggest obstacle to improving mental health outcomes. He also addresses the heavy toll society pays for underfunding mental health prevention and treatment programs. “The money is spent eventually, but in the most expensive places like emergency rooms and prisons, and there is the human cost of suffering and suicides." This important discussion also covers: The persistent problem of Black patients presenting with mania being misdiagnosed with schizophrenia; Why he describes bipolar disorder as a reward-processing illness; The emerging therapies he finds encouraging. Mentioned in this episode:Indiana University School of Medicine If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast
Account Executive Raysan Benito sits down with Dana Charumbira, CPA and founder of Home Care CPAs, to explore how home care leaders can use financial insights to drive smarter decisions and sustainable growth. They break down key concepts like gross margin, automation, and financial clarity, offering practical ways to turn numbers into meaningful strategies for scaling a business. Show Notes: Subscribe to Rancho Mesa's Newsletter, Home Care CPAsHost: Raysan BenitoGuest: Dana CharumbiraEditor: Jadyn BrandtMusic: "Home" by JHS Pedals, “Breaking News Intro” by nem0production© Copyright 2026. Rancho Mesa Insurance Services, Inc. All rights reserved.
"When the workforce does not align with the population, your system is misaligned by design." That candid observation comes from Tina Loarte-Rodríguez, DP, RN who has spent much of her two decade career in patient safety, risk management, and systems leadership as the only Latina in the room, which she sees as a signal of a systemic failure that demands structural solutions. As we mark National Nurses Month, Dr. Loarte-Rodríguez joins Raise the Line from Elsevier host Lindsey Smith to explain why a culturally congruent workforce has important implications for access, trust and quality of care. This wide-ranging discussion also covers: What Dr. Loarte-Rodriguez means by "narrative infrastructure" and how a book series born during COVID is now shaping workforce conversations nationwide; The case for making mentorship a core institutional system; Why nursing burnout is not about a lack of resiliency. Mentioned in this episode: Latinas in NursingThe Connecticut Center for Nursing Workforce If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast
Houston families often confuse home health care with non-medical home care, but they're completely different services. This guide breaks down what most seniors actually need, how to spot quality agencies, and why RN supervision matters in choosing the right support. Encore Caregivers City: Houston Address: 7925 Katy Fwy Suite N Website: https://encorecaregivers.com/
The doctor is in....the box. That's one way to describe how patients are now encountering their physicians in what's being described as the future of telehealth. Imagine that instead of a cancer patient in a rural area driving hours for an appointment to see their specialist at an academic health center, they can go to their local clinic and see a life-size, real-time, 3-D projection of them in a seven foot tall light box. The doctor can see the patient through two-way video, and is assisted by a clinician in the exam room. The technology behind this remarkable scene is provided by a Los Angeles based start-up called Proto Hologram, whose founder and chairman, David Nussbaum, joins us on this episode of Raise the Line from Elsevier. "Our holograms start where Zoom ends and where physically being there begins," says Nussbaum, a TIME Healthcare100 honoree who has spent the last decade developing commercial and educational applications for holograms. In addition to clinical settings, Proto units are being used at medical schools and senior living facilities and are playing a role in public health campaigns about breast cancer and vaccines. Join host Lindsey Smith for a fascinating conversation that covers: The role of holograms in extending access to specialty care; How the technology could be used to combat loneliness among seniors; Nussbaum's philosophy of "commercializing the impossible". Mentioned in this episode: Proto Hologram If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast
The Senior Care Industry Netcast w/ Valerie V RN BSN & Dawn Fiala
Send us Fan MailMedicare is quietly rolling out something dementia families have begged for: ongoing support that doesn't end when the appointment does. We sit down with Nancy Gillette, Chief Growth Officer at PocketRN, to explain the CMS GUIDE Model (Guiding an Improved Dementia Experience) in plain English, including what it pays for, how it's delivered virtually by experienced RNs, and why it's a true shift in dementia care, caregiver support, and aging in place. We dig into eligibility and exclusions with the details that trip people up in real life: traditional Medicare Part A and B plus a dementia diagnosis is the baseline, all dementias qualify, and many people can still participate while receiving Medicaid services, veteran benefits, palliative care, or living in assisted living or memory care. We also cover the common deal-breakers like Medicare Advantage, hospice, PACE, and long-term nursing home residency, plus what paperwork typically works to prove the diagnosis. Then we get into what GUIDE actually delivers across nine care domains, from comprehensive assessment and care planning to caregiver training, medication reconciliation, referral coordination, and ongoing monitoring designed to catch changes before they turn into an ER visit. Finally, we clarify the respite benefit everyone asks about: 72 hours per year for moderate to severe complexity, used in four-hour increments, on a July 1 to June 30 “use it or lose it” cycle, and how home care partners can get paid for required in-person safety visits and respite coverage. If you support dementia clients or family caregivers, listen through to the Q&A and the real case stories about doors opening with discharge planners and senior living communities. Subscribe, share this with a colleague, and leave a review so more families can actually find these Medicare dementia care resources.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev
Lance A. Slatton is a change-maker in the world of family caregiving. He has the lived experience of a caregiver, the expertise of a professional caregiving services provider, and the wisdom to recognize the power of a caregiver's personal story. His service to the community can be seen in family-owned homecare services company, Enriched Life Homecare Services. Beyond that, Slatton is the author The All Home Care Matters Official Family Caregivers Guide, and the host or co-host 4 podcasts about caregiving: All Home Care Matters -- expert guests, valuable resources, insightful tips Conscious Caregiving with L@L -- tackling tough conversations The Care Advocates -- navigating the complexities of long-term care The Caregiver's Journal -- personal, heartfelt stories from caregivers Most recently Slatton became the president of ALZ Authors, a resource hub of books written by and for dementia caregivers. It's no surprise Lance A. Slatton is known in the caregiving world as "The Senior Care Influencer."
“One of the reasons The Pitt has been so successful is because it's showing real expertise in a time when everybody thinks they're an expert,” says Dr. Mel Herbert, who brings decades of experience as an emergency medicine specialist to his work as a writer and consultant on the hit HBO Max show. Dr. Herbert, who was also a consultant on the groundbreaking TV drama ER, is one of seven physicians on The Pitt's writing and production team, which explains the high degree of medical accuracy that is a hallmark of the show. But Dr. Herbert is also proud of the emotional accuracy captured on screen. “It's about the emotions. It's about the stress. It's about how it really affects the doctors and the nurses that I've found the most interesting to write about.” In this candid conversation with host Lindsey Smith, Dr. Herbert talks about his own struggles coping with the demands of life in the emergency room and the importance of letting clinicians know that help is available. “You don't have to suffer. We can help you now in ways we couldn't even do ten years ago. That's the story I want to tell.” In addition to his work using TV as an educational vehicle, Lindsey and Dr. Herbert discuss his real world efforts to provide emergency medicine education across the globe through his companies EM:RAP and EM:RAP GO. Stay tuned to this very special episode of Raise the Line with Elsevier in which you will also: Learn how writers tackle misinformation and hot button health topics; Get a behind the scenes look at how actors learn complex medical terminology; Discover who Dr. Herbert's favorite characters are. Mentioned in this episode: The PittMental Health Resources from American College of Emergency PhysiciansEM:RAPThe Extraordinary Power of Being Average If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast
What does it look like when life changes in an instant—and a family learns to navigate the unimaginable? In this episode of Inside the Children's Hospital, Katie Taylor sits down with Marah, a mom of four, who shares her daughter Abigail's journey after a cardiac arrest at just nine days old. What began as a healthy twin pregnancy quickly shifted into a complex medical path involving a NICU stay, life support, and long-term care needs. As Marah and her husband entered the world of medical parenting, they faced fear, uncertainty, and overwhelming decisions. Through it all, they leaned on their care team, family support, and each other—learning how to advocate, adapt, and ultimately find moments of joy within the journey. This conversation highlights the realities of raising a medically complex child, the power of community, and how resilience is built over time. You'll hear: What it was like navigating a sudden cardiac arrest in a newborn The early days in the NICU and learning to care for a medically complex child How Marah advocated for family presence and support during hospitalization The transition from crisis to confidence in managing trach and G-tube care How community, connection, and shared experiences shaped their journey The emotional realities of ongoing medical challenges, including epilepsy This is a story of advocacy, growth, and finding strength in the most unexpected places. What You'll Learn in This Episode Why learning CPR and emergency preparedness can be life-saving for families How to advocate for your child and communicate your needs with care teams The role of multidisciplinary care in managing complex medical conditions What life at home can look like with medical equipment and home nursing support How community and peer support impact long-term coping and resilience The importance of asking for help and building a sustainable support system How perspectives can shift from grief to gratitude over time Key Takeaways Even in the most overwhelming moments, support, advocacy, and connection can carry families forward—and help transform crisis into a new kind of strength. Connect with Marah Instagram: In Good Complexity Resources Mentioned Emergency Preparedness for Families Infant & Child CPR (American Red Cross) https://www.redcross.org/take-a-class/cpr/performing-cpr/child-baby-cpr Trach & G-Tube Care Resources Feeding Tube Awareness Foundation https://www.feedingtubeawareness.org Building Community & Support Parent to Parent USA https://www.p2pusa.org Trach Support Mom's of Trach Babies https://www.facebook.com/groups/momsoftrachbabies/ Connect with Us Subscribe: Never miss an episode on Apple Podcasts or Spotify. Visit insidethechildrenshospital.com to search stories and episodes easily Follow us on Instagram for updates and opportunities to connect with other parents Download SupportSpot: receive Child Life tools at your fingertips. Leave a Review: It helps other families find us and access our resources! Medical information provided is not a substitute for professional advice—please consult your care team. Pediatric Health, Medical Parenting, NICU Journey, Infant Cardiac Arrest, Medically Complex Child, Children's Hospital, Pediatric Critical Care, Family-Centered Care, Patient Advocacy, Tracheostomy, G-Tube Feeding, Epilepsy in Children, Special Needs Parenting, Caregiver Support, Resilience
In this episode, Trey sits down with Andrew Wagley. Andrew shares his journey from insurance rookie to niche domination, building a successful agency with innovative SEO strategies and programmatic insurance solutions. Discover how he leverages relationships, technology, and niche focus to scale rapidly and efficiently as a one-man agency. Keywords:Insurance, Niche Markets, SEO, Agency Growth, Program Insurance, Home Care, Business Development, Industry RelationshipsKey TopicsBuilding niche insurance verticalsLeveraging relationships with underwritersImplementing SEO strategies for lead generationFocus on niche markets to accelerate growthBuild strong relationships with underwriters for program accessUse SEO to generate inbound leads at scaleFrom Rookie to Niche Leader: Andrew Wagley's Insurance Success StoryHow Andrew Wagley Built a 350-Client Home Care Insurance Empire"Nationwide SEO strategy for home care leads""The sky's the limit for agency growth""Retention rates are very high"Chapters00:00 Introduction to Andrew Wagley01:50 Andrew's Journey into Insurance04:19 Building a Successful Agency06:15 The Importance of Relationships in Insurance07:39 Expanding into New Verticals09:41 Leveraging SEO for Lead Generation12:37 Creating Exclusive Programs14:32Scaling the Business18:41 Retention and Client Relationships21:28 Exclusive Products and Partnerships25:12 Generalist vs. Niche Focus28:38 The Power of Consistency31:59 Challenges of Starting an Agency33:52 Advice for Aspiring Entrepreneurs39:13 Key Takeaways for Success
In this episode of Home Health Revealed, we sit down with Hope Mulliken, Help Desk Coordinator at the Ohio Council for Home Care and Hospice (OCHCH), to talk about what's really happening behind the scenes in home health operations today. From Medicaid and Medicare changes to rising denials, authorization delays, and audit pressure, Hope breaks down the challenges agencies are facing right now and why things continue to get more complex. We also explore the OCHCH Help Desk, where Hope supports both member agencies and the community with questions ranging from EVV and OASIS issues to appeals, compliance, and operational challenges. During the conversation, we affectionately refer to it as the “Hope Desk,” a nickname that stuck thanks to Hope's name and the fact that she's often the go-to for agency questions. Finally, we discuss defensible documentation, why every visit note needs to tell a complete clinical story, and how agencies can better protect themselves in today's regulatory environment. Chapters (00:00:03) - Ohio Council for Home Care and Hospice Help Desk(00:02:19) - Medicare and Medicaid: How to manage both of your patients'(00:06:39) - What is the top question you get at the help desk?(00:07:26) - Face to Face for Care(00:09:04) - Visit Notes(00:11:03) - Home and Community Based Nursing Program
Learn how offshore staffing is helping home care agencies respond to rising demand and workforce shortages, with practical ways to reduce costs and maintain consistent operations. Discover more at https://smartscale360.com/blogs/news/what-2026-is-opening-up-for-home-care-agencies SmartScale 360 City: Tampa Address: 1209 E Cumberland Ave Website: https://smartscale360.com/
Send us Fan MailTony and Courtney Penn explore why AI adoption in home-based care hinges not on the technology itself, but on how organizations support the people who use it – especially the seasoned clinicians and admissions staff who carry decades of institutional knowledge.
In this episode of Home Health Revealed, we sit down with Mecca Abdul-Aziz, owner of E&M Home Care in Columbus, Ohio, to hear the real story behind building a home care agency from the ground up. Mecca shares how a career shift from marketing and education, paired with a sudden layoff and a growing desire to build something of her own, led her into the home care space. With no prior experience running an agency, she walked through licensing, landing her first client, and quickly realizing what it means to build a business while you are actively learning how to run it. We also talk about the realities that come with growth: hiring caregivers, defining culture, balancing faith and family, and leading with purpose when every decision carries weight. Mecca reflects on what it means to build a mission-driven agency, the importance of trust in home care, and how she thinks about legacy and long-term impact for her family and community. This is a grounded conversation about starting from scratch, learning in real time, and building something meaningful while you are still in motion. Chapters (00:00:03) - How to Start a Home Care Business at 23(00:02:56) - Caregiving as a Step-by-Step Process(00:07:00) - Non-RN Families: Building a Legacy(00:11:13) - OCH Networking Event
What if the most powerful thing you could do for your patients, your teammates, and your own career is simply to say: I made a mistake? In this episode of Your Health University, host Jamie Preston is joined by the Your Health Patient Experience Team — Jennifer Kistler, Kim Metz, Whitney Myers, Carlos Heyward, and Rebecca Dillard — for one of the most honest conversations in this Values Series yet: a deep dive into integrity. Not the word on the wall, but the daily practice of accountability, consistency, and courage that defines who we really are. What you'll hear in this episode: Why fear is the single biggest barrier to integrity in healthcare — and what leadership must do about it The real-time story of Rebecca owning a patient complaint oversight at 5:45 AM, and why it made all the difference Whitney's powerful reframe: integrity isn't just doing the right thing when no one's watching — it's consistency, whether it's easy or hard Jennifer's insight on how strong patient-provider relationships reduce malpractice suits — and why that starts with honesty The unforgettable story of a million-dollar mistake, a resignation letter, and a CEO who said: "Why would I let you go? I just spent a million dollars training you." Integrity matters here. At Your Health, it's not a policy — it's a promise. Press play and find out what it looks and feels like when an entire team commits to living it every single day. www.YourHealth.Org
"Headache is just a teeny piece of the puzzle," says Dr. Regina Krel, an insight that's at the heart of why migraine syndrome, one of the leading causes of disability worldwide, remains so persistently misunderstood. In this informative conversation with Raise the Line from Elsevier host Michael Carrese, Dr. Krel, the director of Headache Medicine at Hackensack University Medical Center, explains migraine as a storm that sensitizes the entire brain, not just the site of the headache, which explains the long list of symptoms people experience including sensitivity to light and sound, brain fog, fatigue and problems with balance. “The headaches can be severe, but it's the other symptoms that really kind of take over your whole body that make patients dysfunctional.” Dr. Krel also explains why migraine disproportionately impacts women in the prime of their working and caregiving years, and offers guidance for treating migraines in women, whose symptoms are commonly dismissed by non-specialists. Stay tuned to also learn about: The "migraine triangle"; Why stigma around migraine persists even in doctors' offices; New treatment options including neuromodulation devices. Mentioned in this episode: Headache Center at Hackensack University Medical Center If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast
What's really happening in home health and hospice right now? A look at Ohio tells the story. In this episode,Lisa VonLehmden from Ohio Council for Home Care and Hospice shares how the landscape is shifting across the state, from growing demands on agencies to the increasing need for real support and engagement at the association level. She talks through the rapid growth of the Ohio Council, what's driving it, and how a more hands-on, experience-driven approach is making a difference for providers. The conversation also explores the connection between clinical care and financial performance, why agencies are being pushed to think differently, and how stronger collaboration across teams is becoming essential. This is a grounded, real-world look at what it takes to navigate home health and hospice today. Chapters (00:00:03) - Ohio Home Health and Hospice Association's 20th Anniversary(00:05:03) - Ohio Healthcare Financially Management Conference(00:11:19) - Crucial Conversations: The Home Health Industry(00:15:23) - The Hard Talk in Home Nursing
The Senior Care Industry Netcast w/ Valerie V RN BSN & Dawn Fiala
Send us Fan MailFamilies hear the word “hospice” and often assume it means 24/7 care. Then they call and cancel home care, only to realize too late that hospice visits are scheduled, not constant. We walk through the real hospice care model and the exact gaps that home care agencies are built to fill, especially overnight, on weekends, and during the long quiet hours when families are afraid to leave the bedside.We share a clear, client-centered framework for hospice and home care collaboration: who does what, how to prevent miscommunication, and how to set up simple reporting so caregiver observations reach the hospice nurse fast. You'll also hear what our caregivers must never do, how to respond when families ask “Is the end close?”, and why rotating at least two caregivers can protect the relationship and keep care steady. Along the way, we talk caregiver training for end-of-life care, palliative care fundamentals, comfort-focused mindset shifts, and the emotional reality of supporting families through grief.If you're a home care agency owner or admin team member looking to grow hospice referrals ethically, we cover outreach tactics that work: meeting hospice teams, being the partner who responds quickly, sharing outcomes, and giving families real choice instead of pushing exclusivity. We also get practical about policies families ask about, including gifting caregivers and how reviews can honor great work without crossing boundaries. Subscribe for more home care marketing and operations guidance, share this with a colleague, and leave a review with your biggest takeaway.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev
Recently retired Sen. Debbie Stabenow, and Dave Totaro, former BAYADA chief government affairs officer, are excited to bring their healthcare expertise and talents to the bipartisan Liberty Partners Group. Reimbursement challenges for the field are nothing new, they said. What keeps Totaro up at night is the dwindling number of home health agencies. There are 10% fewer agencies today than in 2013, he said. Stabenow is pleased with the progress that took place last year with the 2026 home health final rule, which marked the end of permanent adjustments. Now Liberty Partners is working with the administration to help restore home health funding to 2020 levels when the Patient-Driven Groupings Model began. It also is urging the administration to use verifiable data to fight fraud in home health and hospice. Given the harsh Medicaid cuts in the One Big Beautiful Bill Act, 2026 and 2027 promise to be some of the toughest years financially for the field, Totaro said. He also expects home health to experience cuts for 2027 and does not think any major home care legislation will pass before the midterms. Follow us on social media: X: @McKHomeCare Facebook: McKnight's Home Care LinkedIn: McKnight's Home Care Instagram: mcknights_homecare Show contributors:McKnight's Home Care Editor Liza Berger; Debbie Stabenow, senior policy adviser at Liberty Partners Group; and Dave Totaro, principal at Liberty Partners Group Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
This episode's Community Champion Sponsor is Ossur. To learn more about their ‘Responsible for Tomorrow' Sustainability Campaign, and how you can get involved: CLICK HEREEpisode Overview: Nearly 24 million Americans over 50 now live alone — and that number is only growing.Our next guest, Nicole Brackett, is on the frontlines of solving this defining challenge as Director of Quality and Care Delivery at Homewatch CareGivers.With over 35 years of experience in long-term and dementia care, a background as a U.S. Army veteran, and nearly 22 years championing person-centered care innovation, Nicole brings a rare depth of expertise and heart to this work.From co-developing certified dementia care training to pioneering caregiver education through a cutting-edge learning management system, Nicole and the Homewatch CareGivers team are redefining what it means to age safely and independently at home.Join us as Nicole unpacks the solo aging crisis, the power of proactive care, and why independence lasts longer when assistance starts early. Let's go!Episode Highlights:Nicole Brackett brings 35+ years of healthcare experience, military service, and 22 years at HomeWatch Caregivers.Nearly 24 million Americans over 50 live alone, with 10 million solo agers projected by 2038.HomeWatch Caregivers offers "total care solutions," including technology integration and newly launched nursing services.Nicole co-developed a person-centered dementia care program focused on wellbeing, not just managing behaviors.AI-assisted caregiving and early proactive planning are key to meeting the growing solo aging crisis.About our Guest:Nicole Brackett is a dedicated healthcare professional with over 35 years of experience in long-term and Alzheimer's/Dementia care. A veteran of Operation Desert Storm, she served eight years with the U.S. Army. Nicole is passionate about mentoring and teaching, having introduced innovative and professionally recognized assessment tools and training programs that enhance care quality and support professional development.As a Certified Eden Educator, Nicole is part of a global movement advocating for person-centered care. She is a Certified Dementia Care Educator and codeveloped Homewatch CareGivers Certified Dementia Care Training and actively contributes to the Dementia Action Alliance Organization, working to improve the lives of those living with dementia. Nicole also holds a certification in Business Acumen, aiding franchise owners and their teams in delivering exceptional care.Nicole's leadership in bringing the Homewatch CareGivers Academy a professionally developed learning management system to her network has significantly improved caregiver training, resulting in higher quality services and better caregiver retention.Links Supporting This Episode: Homewatch Caregivers Website: CLICK HEREHomewatch Caregivers LinkedIn page: CLICK HEREMike Biselli LinkedIn page: CLICK HEREMike Biselli Twitter page: CLICK HEREVisit our website: CLICK HERESubscribe to newsletter: CLICK HEREGuest nomination form: CLICK HERE
Most providers interrupt their patients within 18 seconds. What if the next few minutes of silence could tell you more than the next hour of testing? In Part 2 of the Your Health Values Series, Jamie sits down again with members of the Your Health Experience Team — Rebecca, Jennifer, Whitney, and Carlos — to go beneath the surface of "patient-centered care" and look at what empathy really demands in the pressured, everyday moments of healthcare. This isn't a conversation about being nice. It's a conversation about seeing people — patients, families, and colleagues — for everything they're carrying, even when they're hiding it behind a smile. In this episode: Why empathy is officially non-negotiable at Your Health — and what that looks like in practice The difference between emotional empathy and "empathetic sternness" (and why both save lives) How to recognize when a patient or colleague is carrying something deeper than their symptoms The real threat of empathy fatigue — and how to keep giving without burning out The two "holy times" in healthcare where empathy matters most What patients actually say when they feel truly seen If you've ever wondered whether the extra 60 seconds is worth it, this episode will show you why it's everything. Press play — and then try it on your very next interaction. www.YourHealth.Org
To mark the sixth anniversary of Raise the Line from Elsevier we're revisiting one of the most remarkable stories we've had the privilege of sharing over the last 575 episodes. To do that, we're delighted to welcome back Dr. David Fajgenbaum, a physician-scientist who repurposed an existing medication that saved his own life from Castleman disease, an ultra-rare condition that nearly killed him on five occasions. Because there was no treatment specifically for Castleman, Dr. Fajgenbaum set out to find a previously approved medication that might work. “I eventually found a drug that was made for another disease 50 years ago. It's been over 12 years that I've been doing great on this medicine.” When he first joined us in 2022, Dr. Fajgenbaum was just launching a non-profit organization called Every Cure with the hope of replicating the success he achieved in his own case, and as you'll learn in this inspiring interview with host Lindsey Smith, its work has already saved thousands of lives. “It's a tragedy if someone dies while there's already a drug in their local hospital that could help them.” In the latest installment of our Year of the Zebra series on rare conditions, you'll hear an inspiring example of a life saved by this approach and also learn about: The role of artificial intelligence in scanning thousands of medications and diseases to find possible matches; How Every Cure decides which drugs merit the costly research needed to confirm a match; Dr. Fajgenbaum's philosophy of “living in overtime.” Mentioned in this episode:Every Cure Osmosis Video on Castleman Disease Dr. Fajgenbaum's Bestselling Memoir, Chasing My Cure If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast
All Home Care Matters and our host, Lance A. Slatton were honored to welcome Martin Hernandez the General Manager of Home Care at A Place for Mom as guest to the show. About Martin Hernandez: As General Manager of the Home Care business at A Place for Mom, Martin focuses on driving revenue growth, elevating team performance, and expanding partner engagement to offer families the broadest range of care options. He brings over 20 years of executive leadership experience, including roles at Farmers Insurance, where he led a large, distributed sales team; American Express, where he built a national B2B acquisition platform; and Beazer Homes, where he oversaw the national sales strategy across 52 markets. Martin is also the founder of Revenue Playmakers, where he advises companies on revenue strategy and customer experience. He's known for cultivating high-performing cultures rooted in accountability, clarity, and care. Martin studied Political Science at Arizona State University and holds executive credentials from UC Berkeley and Harvard Business School. About A Place for Mom: A Place for Mom is the leading platform that guides families through every stage of the aging journey. We simplify the search for senior care by offering free, personalized support—and when families are ready, we refer them to partners from our network of over 15,000 senior living communities and home care agencies. Our mission is to guide caregivers and their loved ones to a confident place, so families can focus on what matters most: their love for each other.
Lowe's is launching annual subscription service HomeCare+ to deepen the company's relationship with customers. CEO Marvin Ellison discusses the initiative, the investment he's making in trade skill training, the future of the labor market, and the ideal housing environment for his bottom line. Then, Robert Frank reports on the Iran War's impact on luxury shoppers in the Middle East and, by extension, on luxury conglomerate LVMH. Plus, United Airlines CEO Scott Kirby reportedly pitched a merger with American, and CNBC's Steve Liesman reports that the NFIB small business optimism index for March of 2026 fell to its lowest level since the Liberation Day tariffs in April of 2025. Steve Liesman - 6:46 Marvin Ellison - 16:24 Robert Frank - 33:19 In this episode: Steve Liesman, @steveliesman Robert Frank, @robtfrank Kelly Evans, @KellyCNBC Joe Kernen, @JoeSquawk Katie Kramer, @Kramer_Katie Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
"I didn't even know these contracts were negotiable." When Jen moved her Mom into memory care, she did what most of us do: she treated the stack of paperwork like a standard formality. In the middle of a family crisis, we often sign on the dotted line just to get our loved ones settled, not realizing the massive implications for their rights, their safety, and our own financial health. To help us move from "just signing" to actually advocating, Jen is joined by Uri Nve, an expert in elder justice. Following up on his critical episode regarding elder abuse, Uri returns to pull back the curtain on the "standard" care home contract. In this episode, we decode: The "Arbitration Trap": Why facilities want you to waive your right to a jury trial and why you should almost always say no. Red Flag Clauses: How to identify—and strike—waivers of liability that attempt to protect the facility at the expense of your loved one. The "Responsible Party" Myth: Critical advice on how to sign paperwork so you don't inadvertently become a personal financial guarantor for the bill. The Power of Planning: Why the best time to negotiate is long before the "move-in day" crisis hits. Home Care vs. Residential Care: Understanding the different levels of regulation and what you can (and should) demand from agencies. We often make these choices during the hardest days of our lives. This conversation is designed to give you the tools to protect your family before the first box is even unpacked. Our Guest: Uri Niv Uri H. Niv is a trial attorney specializing in elder abuse cases, advocating for victims and their families. His extensive legal background includes working at a large law firm, as well as serving as a prosecutor for violent felony cases. This diverse experience allows him to fiercely champion the rights of those affected by elder abuse. Uri is deeply committed to community service, actively working to combat homelessness in Los Angeles. He is dedicated to helping vulnerable individuals and families, ensuring they receive the justice and support they deserve. Contact Uri Here GET THE CHECKLIST: Don't go into the meeting empty-handed. We've turned the insights from this episode into a Contract Negotiation Checklist available now on our Substack. 👉 [Link to Substack Custom Page] RESOURCES MENTIONED: Home Care Services Consumer Protection Act (California) The Nursing Home Reform Act (1987) Join the "Dementia Decoded" Inner Circle As we officially step into our new name, I am so excited to invite you into our growing community on Substack. What I'm loving most about this space is that it's just information and support—pure and simple. We've cut out all the "social media" machinations and algorithms you usually have to jump through just to find the help you need. This is about real strategies and a real community, delivered straight to your inbox. With this episode, we've also officially gone live with our Paid Subscription. By joining as a paid member, you aren't just supporting the mission of this show; you're getting deeper access to the "decoded" strategies we discuss every week. Join us here! Connect with Dementia Decoded Stay connected for more strategies, personal stories, and caregiver support: Substack: The Caregiver's Guide — Subscribe for weekly insights and deeper dives into dementia care. Website: DementiaDecoded.org — Explore the Dementia Decoded Lab and podcast archives. Social Media: Follow the journey on Instagram and Facebook.
We catch up with Christina Nolte from Good Shepherd Home Care and Hospice as she shares how a downtown tradition fuels compassionate care across Manhattan. We also dig into what it takes to fund long-term hospice support while keeping access simple for families who need help now. • celebrating Promenade on Points and what makes it a favorite night out • how the event works with downtown business hosts and ticketing • key FAQs on drinks, flow between stops, and planning for weather • a social media trivia question that can win two tickets • the hospice house endowment campaign and progress toward the $5 million goal • why Grow Green Match Day is a major awareness and giving moment • Good Shepherd's mission to provide hospice and palliative care regardless of ability to pay • how hospice referrals work and how a first conversation can start with a phone call Go to our website, which is goodshepherdh.org, or on our Facebook page or Instagram page, https://goodshepherdhh.org, Good Shepherd Home Care and Hospice. Click the link right there. GMCFCFAs
March 24, 2026: Home Care Workers Push for No More 24 Hour Shifts & New York Politics Update by The Indypendent
March 24, 2026: Belinda Hu & Dr. Steven Aurerbach Discuss No More 24 Campaign for Home Care Workers by The Indypendent
The Senior Care Industry Netcast w/ Valerie V RN BSN & Dawn Fiala
Send us Fan MailOne uncovered shift can undo months of relationship-building with a client, their adult children, and your referral sources. We've seen it happen: a single call-off turns into lost billable hours, a stressed scheduling team, and a family that starts Googling other home care agencies. So we get specific about the fix, not the frustration, and we map out a staffing backup system designed to keep care covered fast and keep trust intact. We walk through the lead caregiver model: how to choose your most reliable field pros, how to structure guaranteed hours (instead of vague “on-call”), and how to define coverage windows around your real risk points like Monday mornings, Fridays, weekends, and holidays. We also share what makes someone true lead caregiver material, why many agencies lean toward CNA-level experience, and how to keep these high performers busy with pop-in visits, training support, and care plan updates when they aren't dispatched. Then we tackle the silent revenue leak most agencies don't notice until it's too late: the words your schedulers use on the phone. If your team says, “Do you want a replacement?” you're handing clients an easy way to say no and quietly reduce service. We offer clearer scripts that communicate confidence, protect client safety, and preserve billable hours, plus practical guidance on mileage, travel time, and setting expectations so clients understand a lead caregiver is there to stabilize coverage, not become the permanent match. If this helps, subscribe, share it with an agency owner or scheduler, and leave a review so more home care teams can stop missing shifts.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev
How AI Could Strengthen the Doctor-Patient Relationship: Dr. Ashwin Vasan, Senior Fellow in Health Policy and Global Affairs at Yale School of Public Health and Affiliate Faculty at Yale Jackson School of Global Affairs “Ultimately, AI needs to be a tool that doesn't break down trust or empathy or clinical judgment, but rather helps enhance those things.” That aspirational perspective from Dr. Ashwin Vasan, Senior Fellow in Health Policy and Global Affairs at the Yale School of Public Health and Affiliate Faculty at the Yale Jackson School of Global Affairs, frames a nuanced conversation about one of healthcare's most consequential changes. Drawing on his experience as New York City Health Commissioner during the COVID-19 crisis and decades in global and public health, Dr. Vasan argues that the future of AI in medicine should be shaped less by the technology itself than by the values guiding its implementation, and that physicians need to play an active role in this process. “I think it behooves us to engage with this technology and steer it in the directions that we want as a society.” This timely discussion also offers Dr. Vasan's thoughtful perspectives on: How AI could allow physicians to focus on the human side of care; The risks of AI reinforcing inequities and driving costs higher; Public health as the marriage of science, society and trust. Join host Lindsey Smith for a valuable Raise the Line episode on how AI can be harnessed to benefit patients and provides alike. Mentioned in this episode: Yale School of Public Health Yale Jackson School of Public Affairs If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast
April 8, 2026 - State Senate Aging Committee Chair Cordell Cleare, a Harlem Democrat, and Dan Savitt, president and CEO of VNS Health, call for updating how the state distributes Medicaid dollars for long-term care in order to ensure funding is available for New Yorkers with intense needs.
The Senior Care Industry Netcast w/ Valerie V RN BSN & Dawn Fiala
Send us Fan MailRevenue down while your rates go up should make your stomach drop, because it almost never “fixes itself.” We walk through a real home care agency scenario where the owner assumed the website or Google Ads were the problem, but the data told a more uncomfortable truth: client census was shrinking, client hours were slipping, and the business was losing clients faster than it could replace them.We break down the exact numbers that clarify what's really happening in a home care business, from website traffic and call volume to the operational metrics that actually determine revenue: referral leads by month, assessments scheduled, starts of care, ends of care, active caregivers, and the conversion rates between each step. Once you can see the full lead-to-client flow, you can stop guessing and pinpoint whether the gap is marketing activity, booking, closing, or retention.Then we get practical about fixes. We talk about why marketing location matters, how skilled nursing facilities and rehab referrals often produce higher-hour cases, and why you should track 12-hour and 24-hour starts as a weekly KPI. We also dig into the assessment itself: families need an expert recommendation, not a vague menu of options, and the wrong approach quietly reduces hours and revenue. Finally, we zoom in on basics that still get missed like answering calls live, plus simple weekly KPI tables and quarterly reviews that keep small leaks from turning into a lost year.If you found this useful, subscribe for more home care growth tactics, share this with an owner or marketer who needs it, and leave a review with the KPI you want to improve first.Continuum Mastery Circle IntroVisit our website at https://asnhomecaremarketing.comGet Your 11 Free Home Care Marketing Guides: https://bit.ly/homecarerev
Listen in as Ruth Werner and Dr. Niki Munk discuss three Post-Traumatic Stress Disorder-related case reports from the International Journal of Therapeutic Massage and Bodywork (IJTMB) September 2025 Special Issue on Massage Therapy and Mental Health: Hanus, A., & Fogarty, S. (2025). The effects of massage therapy on post-traumatic stress disorder: a case report. International Journal of Therapeutic Massage & Bodywork, 18(3), 42. https://pmc.ncbi.nlm.nih.gov/articles/PMC12370315/ Clark, M., & Steinberg, B. (2025). The Effects of Massage Therapy on Medically Induced Trauma and Touch Aversion: A Case Report. International Journal of Therapeutic Massage & Bodywork, 18(3), 86. https://pmc.ncbi.nlm.nih.gov/articles/PMC12370311/ Fraser, A. (2025). Therapeutic Massage and Homecare to Reduce Dissociation in Post-traumatic Stress Disorder: A Case Report. International Journal of Therapeutic Massage & Bodywork, 18(3), 5. https://pmc.ncbi.nlm.nih.gov/articles/PMC12370312/
Rick Watson breaks down four stories shaping e-commerce and retail this week: Shopify's partner town hall reveals a company that treats API chaos as a brand attribute — and why that's a problem for any hyperscaler ambition. Lowe's bets $99 can put a red vest inside your home twice a year, and why that physical touchpoint is worth more than any app can replicate. The Watson Weekly is sponsored by Avalara — automated tax compliance built for Shopify merchants, from calculation to returns. For more details: https://avalara.watsonweekly.com/USPS wants an 8% fuel surcharge — the first in its history — and what the gap between that and Amazon's 3.5% tells you about structural efficiency. And Allbirds is done: not restructuring, not pivoting — dissolved, with a $4 billion brand selling for $39 million. Plus the Investor Minute: Zipline's $200M Series H, Cintas acquiring UniFirst for $5.5B, OpenAI snapping up Astral, Puratos buying Dawn Foods, and why Bark isn't going private yet.
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Imagine you had a tutor who was with you every time you were studying and, because they knew your learning style, strengths and weaknesses, could hand you the right content at the moment you needed it to deepen your understanding of a topic. That's the pedagogically powerful experience students are having with AI-enhanced learning systems such as Osmosis AI, making possible what our guest, Elsevier's Chief AI Officer Paul Crockett, describes as a new era of precision learning. “We now have signal from how students actually engage with content – such as where they get stuck and how they learn – and that behavioral data can tell you more about what a learner needs than any sort of static assessment. That's a profound transformation,” he says. In this fascinating conversation with Raise the Line host Lindsey Smith, Crockett also highlights how AI enables tutoring-like interactions with students which supports deeper reasoning rather than rote memorization. That in turn, helps Elsevier achieve the goal of getting students ready to practice medicine, not just ready to take tests. In addition, limiting the AI's sources to the evidence-based material in the Osmosis and Elsevier content libraries provides both students and faculty with the level of trust and verifiability they desire. Tune in to learn how this meaningful shift from static content delivery to dynamic, data-informed learning experiences is changing healthcare education. Mentioned in this episode: Osmosis AI If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast
In this episode of Home Health Revealed, we sit down with Jeremy Collier of the Ohio Council for Home Care and Hospice to explore how home health and hospice are evolving and what it means for providers today. We discuss the difference between Medicare and Medicaid care models, often described as “pit stops vs lifelong care,” and how those philosophies shape patient experience, care delivery, and long-term outcomes. Jeremy also shares insights on the current state of hospice, including common misconceptions, emerging opportunities, and the importance of education in helping patients and families better understand the benefit. The conversation also dives into the growing role of collaboration in home care, including clinically integrated networks like OCHN, and how stronger relationships between providers and payers are helping move the industry forward. As reimbursement pressures, regulatory changes, and care demands continue to evolve, home health agencies are being challenged to rethink how they operate and how they define success. Chapters (00:00:03) - Jeremy Collier: Home Health and Hospice(00:01:48) - Ohio doctor on hospice care(00:06:31) - OCHN CEO on the Need for Communication with the Payer(00:09:48) - Wonders of the World
March 23, 2026- Home Care Association of New York State President and CEO Al Cardillo makes the case for thinking more holistically about home care in the health care system and identifies policies and funding to boost the industry.
“Every person deserves kindness, dignity, and respect, regardless of what their medical situation is,” says Madison Donnelly, PA-C, who joins host Dr. Parsa Mohri on the latest installment of our NextGen Journeys series. As you'll hear in this thoughtful conversation, Madison is bringing that commitment to patient advocacy and equitable care to her patients at Community Care Physicians in Albany, New York. A graduate of Hofstra University's PA program, Madison describes how the profession's flexibility and team-based approach enables clinicians to expand access to care, particularly in high-demand specialties like women's health and primary care. Drawing on her work in obstetrics and gynecology, she highlights persistent gaps in women's health, including America's troubling maternal mortality rates and the long delays many patients face in receiving diagnoses for endometriosis and other conditions. “There's a difference between telling someone something and being heard,” she notes, emphasizing that women's symptoms are still too often dismissed in clinical settings. The episode also explores overlooked populations -- including NICU families and patients with eating disorders -- where stigma, mental health challenges, and fragmented follow-up care can leave people vulnerable long after the initial medical crisis. Don't miss this Raise the Line dialogue about the evolving role of physician associates and how early-career clinicians can help build a more humane and responsive system. Mentioned in this episode: Community Care Physicians Hofstra University Physician Assistant Program If you like this podcast, please share it on your social channels. You can also subscribe to the series and check out all of our episodes at www.osmosis.org/podcast
The CPG Guys are joined in this episode by Oksana Sobol, Vice President of Insights & Decision Intelligence at The Clorox Company, Follow Oksana on LinkedIn at: https://www.linkedin.com/in/oksanasobol/Follow The Clorox Company online at: https://www.thecloroxcompany.com/Download the white paper on "Home Care Redefined" here: https://www.thecloroxcompany.com/home-care-redefined/Oksana answers these questions:The report shows emotional outcomes from cleaning are up 13 points since 2016 — how did that finding land internally at Clorox, and how does it change the way you brief brand and innovation teams?How should CPG brands be thinking about product placement, pack size, and on-shelf adjacencies to meet consumers where they actually clean — rather than where we assumed they did?31% of consumers think their products are disinfecting when they're not. Where does the responsibility sit — on the brand, the retailer, or the shopper marketing ecosystem — to close that gap?The report highlights Gen Z rebranding chores through cultural frameworks like “Giving the Dishes a Bath” and #CleanTok. How is Clorox thinking about reaching this cohort?How are sensory experiences becoming a legitimate product development and marketing discipline at Clorox, and do you see this creating new shelf segmentation opportunities at retail?How do you help retailers and their buyers understand that this isn't cannibalization, it's a category expansion opportunity?Given that laundry dissatisfaction skews toward younger and multicultural households, what does a winning insights-to-innovation pipeline look like for that category?Pet owners use ~21 cleaning products and clean floors more frequently, yet most don't buy separate laundry products for pet-related loads. How big is the unmet need here commercially, and is the challenge one of product innovation, consumer education, or retail shelf organization?How does Clorox use insights to make portfolio and price-pack architecture decisions that serve both ends of that spectrum without diluting brand equity?As VP of Decision Intelligence alongside Insights, how are you thinking about where AI accelerates your work versus where human closeness to the consumer remains irreplaceable?CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comSheCOMMERCE Website: https://shecommercepodcast.com/Rhea Raj's Website: http://rhearaj.comLara Raj in Katseye: https://www.katseye.world/DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent.CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.
TODAY ON THE ROBERT SCOTT BELL SHOW: Bayer Stalemate Strategy, Rand Paul on Vaccine Liability Shield, Katie Asher, Faith & Consciousness, Aquilegia Vulgaris, Food Stamp Punishment, Julian Hagmann, Caring Professionals, Home Care, The Psychology of Conspiracy Theories, and MORE! https://robertscottbell.com/bayer-stalemate-strategy-rand-paul-on-vaccine-liability-shield-katie-asher-faith-consciousness-aquilegia-vulgaris-autistic-barbie-julian-hagmann-the-psychology-of-conspiracy-theories-and-mor/ Purpose and Character The use of copyrighted material on the website is for non-commercial, educational purposes, and is intended to provide benefit to the public through information, critique, teaching, scholarship, or research. Nature of Copyrighted Material Weensure that the copyrighted material used is for supplementary and illustrative purposes and that it contributes significantly to the user's understanding of the content in a non-detrimental way to the commercial value of the original content. Amount and Substantiality Our website uses only the necessary amount of copyrighted material to achieve the intended purpose and does not substitute for the original market of the copyrighted works. Effect on Market Value The use of copyrighted material on our website does not in any way diminish or affect the market value of the original work. We believe that our use constitutes a 'fair use' of any such copyrighted material as provided for in section 107 of the U.S. Copyright Law. If you believe that any content on the website violates your copyright, please contact us providing the necessary information, and we will take appropriate action to address your concern.
All Home Care Matters and our host, Lance A. Slatton were honored to welcome Rachel Shapiro as guest to the show. About Rachel Shapiro: Rachel Shapiro is the Head of Marketing for LivTech's In-Home Care division, supporting brands including CareTime, Ally, Qualis, and WorldView. Her work focuses on helping home care, home health, hospice, and senior care organizations navigate complex operational and regulatory challenges with clarity, confidence, and purpose. Her connection to this industry is deeply personal. When a close family member suddenly needed home health support, it fundamentally changed how Rachel understands care not just as a profession, but as something lived every day. That experience reshaped how she shows up in her work, grounding her perspective in empathy for families, caregivers, and care teams alike. She lives in Atlanta, Georgia with her family and is driven by a belief that the business of care should never become a barrier to care itself. About LivTech: LivTech is a healthcare technology company dedicated to supporting organizations that deliver care in the home. Through a portfolio of specialized brands — including CareTime, Ally, Qualis, and WorldView — LivTech provides software and services designed for home care, home health, hospice, PACE, and senior care organizations navigating increasingly complex operational and regulatory environments. LivTech's solutions address the real work behind care delivery: billing and revenue cycle management, documentation, visit verification, equipment management, compliance, and operational visibility. Each brand is purpose-built for its specific audience, ensuring providers are not forced into generic systems that don't reflect how care is actually delivered or reimbursed. What sets LivTech apart is its deep industry alignment. The company works alongside providers to understand the downstream impact of daily operational decisions — from documentation and EVV to claims, cash flow, and compliance risk. Rather than focusing on surface-level efficiency, LivTech helps organizations build durable systems that support predictable revenue, audit readiness, and sustainable growth. LivTech partners closely with provider associations, industry experts, and care leaders across the country to stay ahead of regulatory shifts and operational challenges. This hands-on approach ensures that solutions evolve with the realities of care, not just the technology roadmap. At its core, LivTech believes the business of care should strengthen — not obstruct — the delivery of care. Its mission is to give providers the clarity, confidence, and support they need to focus on what matters most: the people they serve.