Good, Bad and Ugly Telco Innovation - Entrepreneurs, their stories and their music in 20 minutes - from Nettzer - Digital Sel

I asked John Strand, of Strand Consult, on the Good, Bad and Ugly Telco Podcast after I read his Research Note on the misinformed (and it turned out predictable outcome) takeover of TDC seven years ago.  To give some context to this, TDC was the well capitalised incumbent operator with over a century of service, and it is now facing an uncertain future. To quote John's Research Note In a significant development, three prominent Danish pension funds ATP, PFA, and PKA are divesting their 50% stakes in TDC to Macquarie[their partner], marking the culmination of a troubled seven-year partnership. This research note examines the flawed strategy behind the 2018 acquisition, the subsequent financial deterioration, and the lessons for the telecommunications sector. Strand Consult's assessment of the flawed deal from 2018 is validated. John is a very clear thinker and speaker, and he related the full story very well.  It's even more shocking as he clearly predicted what the outcome would be. The focus on Financial Engineering, as opposed to Customer Innovation and Marketing, ultimately means that the that many billions of Kroner have been written off. You can find the full Research Note here: https://strandconsult.dk/the-three-danish-pension-funds-atp-pfa-and-pka-sell-their-share-of-tdc-to-macquarie-at-a-big-loss-what-went-wrong-and-whats-ahead/ John can be contacted via his website or via LinkedIn - https://www.linkedin.com/company/strand-consult/ If you have an interesting topic or story you'd like to talk about on the Good, Bad and Ugly Podcast in the areas of Innovation, Product Marketing, Market Trends, contact me via LinkedIn: https://www.linkedin.com/in/paddyflynn/    

We were delighted to talk to our good friends Luke and Deryck in this Telco Industry Review Special Luke Kehoe is a well-known Industry Analyst with Ookla, he provides very insightful and data based reporting on the state of the Telco, Mobile and Fixed, and the implications for the future of the industry. Deryck Fay is an experienced Requirements Guru, Product Owner, Agile Transformer and author ‘Connecting A Nation' which relates the story of the growth of the Telco Industry in Ireland over 160 years and significantly the story of the first Trans-Atlantic cables in the late 1800's. In a lively and wide ranging discussion we cover all topics from the current slowdown in Data growth to the future markets that will bring growth and new players. Enjoy this one hour special that is available here on Audio and on Video on YouTube at: https://www.youtube.com/@GoodBadandUglyTelecomsInno-h4t   Thanks to Luke and Deryck for being great guest and analysing the biggest issues in Telecoms today. Luke Kehoe can be contacted at: https://www.linkedin.com/in/luke-kehoe/   Deryck Fay can be contacted at: https://www.linkedin.com/in/deryckfay/   Producer - Pat Flynn: https://www.linkedin.com/in/paddyflynn/   The Good, Bad and Ugly Theme (less than 30 seconds) was composed by the great Ennio Morricone Music credits to the relevant artist and composers.

We were delighted to talk to our good friend Dr Roslyn Layton talking about how we can ensure that the Mobile and Broadband Industries become attractive for investment.  We are in the sorry state where the long-term Capital Return in the Mobile and Broadband industries are effectively zero or negative. In comparison the Big Tech Industries who are the main users of these Networks have returns up to 9,000% in the long term.  And they are resisting any change in the Telecoms Business Model, a model designed for different times. The Regulatory environment for Mobile and Broadband companies in Europe is not supportive, mergers and shared costs are being resisted by Regulators.  Europe is missing between €50 to €200 Billion in under-investment in its networks today. Roslyn argues that we need flexible two-sided business models where the Consumer of the Data and the Originator of the Data contribute to the Investment in the Network.  Fixing this issue is also one of the most Humanitarian things we can do for developing and poorer markets. Thanks to Roslyn for being a great guest and analyzing the biggest issue and most important issue in Telecoms today.   Roslyn can be contacted via: https://www.linkedin.com/in/roslynlayton/   Producer - Pat Flynn: https://www.linkedin.com/in/paddyflynn/   Music credits to the relevant artist and composers.

We were delighted to talk to our good friend Michael Becker about Personal ID and Personal Data online. Michael is an expert and visionary in this important and constantly developing area that is becoming more and more critical to the Digital World. Michael updates us on the Mobile Ecosystem Forum Conference in London on the 21 / 22 May 2024. The conference is free and both in person and online – register below. If you need to know more about Online ID, Online Age verification and managing personal Data, then this is the event that will guide you and answer your questions. Contacts: Michael Becker https://www.linkedin.com/in/privacyshaman/   Register for the Mobile Ecosystem Forum ID and Data Conference in London 21 May.  The Conference is free and also hybrid, so its both “In person and online”: https://mobileecosystemforum.com/event/mef-connects-personal-data-identity/   Producer - Pat Flynn: https://www.linkedin.com/in/paddyflynn/          

We were delighted to talk to Matthew Hewston, who is Co-Founder of PassionFruit.  Matthew has a background in Marketing and spent five years at Google developing his skills and networks. We've often lamented the lack of marketing innovation in the Telecoms and the PassionFruit team have come up with a great proposition to totally change the marketing of Telecoms services. The availability of eSIMs and the tried and tested MVNO business model can be allied with the Marketing Power of the community of new Creators out there.  We talk in some detail about how this works and it's a great idea in my opinion. Let's listen and learn and think about how this can refresh Telecoms marketing.  Enjoy! Contacts: Matthew Hewston https://www.linkedin.com/in/matthewhewston/   https://www.netinfluencer.com/passionfruit-verizon-att-mobile-networks/   Producer - Pat Flynn: https://www.linkedin.com/in/paddyflynn/          

We were delighted to talk to James Williams, well known Telecoms Industry Enabler and Communicator.  James is now VP Business Development for XConnect (a Somos company). We talk about James's career and how he moved into Telecoms.  We discuss the power of Mobile Operator Brands and how the potential market share for Messaging Services in the SME sector is still not being tapped into fully. James points out the importance of the Phone Number, which can be argued to be more important than a National ID card, for example. Finally we finish on James's surprising hobbies and how he relaxes when at home. It was great to get James's insightful comments delivered in a very clear manner.  Finally, as always, we play out on James's choice of a floor filler song.  Enjoy. Contacts: James Williams: https://www.linkedin.com/in/mrconnectivity/   Producer - Pat Flynn: https://www.linkedin.com/in/paddyflynn/          

We have a very interesting guest on the Podcast this week.  Deryck Fay has written a fascinating book about the history of Telecoms in Ireland called “Connecting a Nation” and it's a very surprising history.  Its starts in the 1850s, yes, when the first sub-sea cables were being laid and Ireland was the natural hub for the first Transatlantic cables.  Later its proximity to Nova Scotia made it the natural hub for the first Marconi radio services. We then talk about the state of Telecoms during the rise of the new, and in fairness not well off, Irish state. Finally, we get on to the last decades when there was huge investment in Telecoms and there was the tremendous growth of Mobile and the Internet and Ireland became a leader in many ways. Deryck is a great raconteur and he tells the story with clarity and insight that I found fascinating. I couldn't quite find the music that Deryck wanted but you'll see I got a close second with a famous clip of Albert Reynolds talking about a plane hijacking.  The other voice briefly in the background is the late great Charlie Bird, journalist. Enjoy

We were delighted to talk to Luke Kehoe, Telecoms Analyst and World Traveler.  Luke has moved to Beijing to study, and he gives us his impression of the city, the food, and the consumer digital ecosystem.  Luke updates us on a range of important Telecoms Industry topics. He comments on the state of the Global RAN market, contrasting growth across the various regions. Luke gives us his views on where the European Mobile Telecoms Market is going in relation to business pressures, competition, and the regulatory regime. His has interesting thoughts on how previously MNOs differentiated by infrastructure and that they are moving to differentiation by services with the failure of the 5G business model to deliver returns. There has been a hollowing out of the Mobile Operators businesses as they have struggled to maintain profitability and we discuss where this will lead. There are also some very interesting and surprising new market entrants with strong brand recognition coming from different business sectors.  It was great to get Luke's insightful comments delivered in a very clear manner.  Finally, as always, we play out on Luke's choice of a classic and inspirational song.  Enjoy. Contacts: https://www.linkedin.com/in/luke-kehoe/ http://www.lukekehoe.com/   Producer - Pat Flynn: https://www.linkedin.com/in/paddyflynn/          

We were delighted to talk to Niall Norton, ex-CEO of Openet (an Amdocs company)  about the success that Openet is now. Niall talks about his early career and how he gained experience across a number of industries before deciding to move into the Telecoms Software Infrastructure space. Over the years Niall and the Openet team built the company into an incredible success and secured some of the largest Mobile Operators in the world as customers. Niall touches on a number of key points that made the company successful including the quality of engineering, seamless deployment and an excellent product management function. Niall also talks about his plans for the next step in his career in terms of Mentoring, Advising, Teaching with his Consulting Vehicle, Clever Communications.  He prefers to be ‘deep' with a small number of people rather than ‘shallow' with a wide number of people and is looking forward to his new projects. Finally, as always, we play out on Niall's choice of a classic and inspirational song.  Enjoy. Contacts: https://www.linkedin.com/in/niallnorton/ https://www.openet.com/data/          

We were delighted to talk to Neil Wisdom, CEO of Siprotect about Fraud and Hacking in Voice and VOIP. Neil's company provides a comprehensive suite of solutions to detect and prevent this hacking, using a range of techniques such as their software solution which implements Firewalling, Session Border Controllers and the latest intelligence on what's actually happening in the wild.  Neil also talks about the impact of DORA and the NIS 2 Directive on Operators and Enterprises in general. He discusses the Honey Pot information gathering that Siprotect has implemented and how the company can lock down specific User Agents. Ultimately, Neil believes that human analysis of the data and the risks is still important for an top down view Finally, as always, we play out on Neil's choice of a humdinger of a record.  Enjoy.   Contacts: https://www.linkedin.com/in/neilwisdom/ https://siprotect.com/        

  We have a great Podcast with Sheila Kavanagh, who is Chief Network Officer of Vodafone Ireland. We start by learning about Sheila's career, she started with Eircell and that was ultimately taken over by the Vodafone Group.  Being a Network Engineer at the time, she was delighted to get the assignment to develop the Roaming Business as this gave her great International Experience and travel opportunities. Later in her career, Sheila got the opportunity to become Chief Technical Officer for Vodafone Malta, she and her family moved there and she really enjoyed that assignment and learned a lot over four years in a sunnier climate (!). Moving back to Dublin just before COVID, Sheila took up the Chief Network Officer role and we talk about the issues that face her in this job, such as: Building a Sustainable Business – we talk about Reduce, Reuse and Resell, even of the Network Equipment Sheila talks about a project to reduce energy usage using Artificial Intelligence, which is quite interesting The impact of 5G particularly on the Enterprise Market using Mobile Private Networks and how Vodafone brings value to Customers using Industry 4.0 principles Vodafone's plans in the area of O-RAN and the progress they have already made. We talk about how Sheila was successful in her career as a female executive in technology and how she works with her teams today, mainly she ensures that the teams emphasise Customer Focus as their main priority. Finally, we play out with a banger of tune that we all know well. Thanks for being a great guest Sheila. https://www.linkedin.com/in/sheila-kavanagh-0ba6394/  

There was very big news in the Messaging Industry last week, after a decade since Apple launched iMessage and Google had standardised on RCS, Apple announced that it plans to support RCS in 2024.  This will mean messaging interoperability between iOS and Android phones.  But what does it mean for the A2P or Rich Messaging Business (RBM)? We reached out to Bill Dudley of Sinch to get his informed opinion about what it means.  Bill has a very good analysis of what we know, what it means and what it could ultimately mean. We talked about The probably timing of the roll out The support for Universal Profile The impact of the EU DMA Act While P2P is announced, what does it mean for A2P (or C2B strictly) The future of SMS – is there one? We want to thank Bill for coming on as a very informed guest at short notice to give us all a heads up on the enormous implications of this shift in the market. Bill can be contacted at the following: https://www.linkedin.com/in/williamdudley/ https://william-dudley.com/ https://www.sinch.com/   Lyrics for Bull Mountain Ridge Music and Lyrics © Paul Thorn Stone Fox Dan was a Romeo man Made a livin' sellin' marijuana He went around turnin' all the good lookin' women on He wore a feather in his hat and drove a big black Caddy He was always lookin' for a party He played Big Daddy to the women when the men wasn't home Well now, Bull Mountain Hawk was the cock of the walk He said Stone Fox Dan needed killin' When he got to drinkin', he was meaner than a copperhead He was leader of the clan…took the law in his hands When he caught Stone Fox with his woman Guess who's sleepin' at the bottom of the cold waterbed? And the Hawk said, “Take him on down below the Bull Mountain Bridge Tie his hands and throw him in the river You might as well give him his farewell party night” He said, “Knock him in the head…he's better off dead Break his arms and throw him in the river If anybody asks, just tell `em he committed suicide” And the Hawk said, “Take him on down below the Bull Mountain Bridge Tie his hands and throw him in the river You might as well give him his farewell party night” He said, “Knock him in the head…he's better off dead Break his arms and throw him in the river If anybody asks, just tell `em he committed suicide” And the Hawk said, “Take him on down below the Bull Mountain Bridge Tie his hands and throw him in the river You might as well give him his farewell party night” He said, “Knock him in the head…he's better off dead Break his arms and throw him in the river If anybody asks, just tell `em he committed suicide” “If anybody asks, just tell `em he committed suicide”

We have a great guest with Patrick Lopez, Telecoms Analyst, who provides us with insights into how Mobile Operators can fully exploit the opportunities provided by 5G Network-as-a-Service Patrick has vast amount of experience in Telco and Cloud implementation and he advises on strategy -  his experience includes working as a vendor, an operator and an analyst Among the topics discussed we cover How Slicing, RIC and Network-as-a-Service enables Enterprise Customers to build new Services for their particular requirements Why the RIC is the key gateway to enabling this How, in North America, one particular customer is already driving the Operators to adopt to these requirements Patrick also talks about his Report “Open RAN, RIC and Apps”, which is available now with a one day workshop, check out his website As always, we finish on how Patrick enjoys his music and he plays out with a classic song, certainly one of the best in my opinion. Patrick can be contacted at: https://www.linkedin.com/in/plopez/ https://www.coreanalysis.ca/  

We're delighted to talk to John Strand of Strand Consult, based in Copenhagen Denmark.  John has extensive experience of providing Consulting services to the Mobile Industry, John relates the intriguing story of Huawei and TDC in Denmark and how pressure was applied to the Danish Government to lobby TDC to choose Huawei Infrastructure. To the question “Is Huawei Dangerous?” John has a very simple example of the answer. We also cover the origins of the Premium SMS industry and we end on John's view of what the future is for the Mobile Industry.  John's opinion is that the current business model is not sustainable and it needs to be reinvented. Finally, we learn how John relaxes and we talk about his favourite music, and, as always, we play out on a song that means a lot to him. John is a lively and informed guest and we had good fun recording the podcast.  Enjoy! The Good, Bad and Ugly Telecom Podcast is Sponsored by Nettzer - https://nettzer.com/ Digital ID, Authentication and Onboarding  

We have a great guest with Luke Kehoe, Telecoms Analyst, who provides us with an insightful analysis of the Irish Telecoms Market.  The issues faced by the Operators in the Irish Market are common to Operators in all Mature markets which makes the analysis interesting Among the topics discussed we cover The 5G Investment Cycle The opportunities of O-RAN Industry Consolidation Who will win between the Mobile Industry and the Tech Giants? As always, we finish on how Luke enjoys his spare time, he has a surprising sport, and he plays out with a classic Indie Rock song. Thanks for coming on the Pod Luke, Luke can be contacted at: https://www.linkedin.com/in/luke-kehoe/ http://www.lukekehoe.com/   The Good, Bad and Ugly Telecom Podcast is Sponsored by Nettzer - https://nettzer.com/ Digital ID, Authentication and Onboarding    

It was great to catch up with our friend Bill Dudley of Sinch today.  Bill always has great insights into the Messaging and CPaaS Industries. Bill and his colleagues have developing the 10 Digit Long Code (10DLC) service for Non-Consumer to Consumer messaging in the North American market under the auspices of the CTIA, and he explains this development and the technical and legal issues behind it. 10 DLC has enabled a new and fast-growing market for SMEs and Mom and Pop businesses to easily and cheaply contact their customers while liberating them from expensive Short Codes. Bill talks through the development of The Campaign Registry (TCR) and the interaction with Brands and Campaigns, resulting in hundreds of thousands of Campaigns now being registered. As always in our Podcasts, the play-out song is the Guest's Choice and Bill plays out with an artist I hadn't previously been aware of, but I found to him to be different and enjoyable. Enjoy the Podcast. Bill can be contacted on LinkedIn: https://www.linkedin.com/in/williamdudley/ Or on his Website: https://william-dudley.com/ The Good, Bad and Ugly Telecom Podcast is Sponsored by Nettzer - https://nettzer.com/ Digital ID, Authentication and Onboarding    

We are delighted to present Michael Becker (Advisor, Author and Speaker) as a Special Guest on the Good, Bad and Ugly Innovation Podcast Michael is a World Class Expert in Online ID and Authentication and is a deep thinker about the possibilities, the pitfalls and the potential of Online ID.  He talks through the possibilities and the pitfalls in this tour-de-force Podcast. We cover a wide range of topics in this Podcast: The Exponential Change that is happening now The Three domains interested in ID and their interactions: Personal, Private Institutions (Enterprises, Charities), Public Institutions (Government) Value in the transactions between domains, but there is also value for everyone at the Intersection of the Domains – the Community Commons All Domains can have self-interest as well as a Greater Good interest. “Meeting of the Waters” – an analogy of the Top Down interest in ID / Authentication / Personal Date and the Bottom Up – or personal interests and concerns Upcoming EIDAS Regulations Smart Wallets Control of your personal reputation – the algorithm is in charge of your reputation, not you Identity Theft, Fraud – this is the only area that we are protected today. The real and tragic Costs of Identity Fraud Costs of too much Self-sovereignty can also lead to anarchy and chaos. The middle path – The Identity Nexus – where Individuals, Private and Public Institutions meet. The Identity Nexus Equation Michael's new term, and this is my favorite – Phigiverse, the intersection of the Physical and Digital Worlds!! I'm sure you'll find this Podcast as interesting and stimulating as I did listening to Michael Hear more from Michael at the Mobile Ecosystem Forum event in London on the 25th May Register for the Mobile Ecosystem Forum – MEF Connections ID and Auth Event on the 25th May here: https://mobileecosystemforum.com/events_/mef-connects-personal-data-identity-2/ The event is Hybrid (In person and Online) and FREE.   The Good, Bad and Ugly Telecom Podcast is Sponsored by Nettzer - https://nettzer.com/ Digital ID, Authentication and Onboarding    

  We're delighted to have Eileen Carroll on the Podcast this week, Eileen is CEO of Púca (business SMS Messaging) and a Co-Founder of  Prommt (Remote Payment Communications) Eileen has extensive business experience and talks about how both businesses are targeted and how both are scaling by focusing on different markets. In her spare time, Eileen admits to being a bit of a nerd (aren't we all !?) and is also interested in a wide range of music, her choice of the playout song will probably surprise you.  A very interesting podcast listening to Eileen's experiences and insights, enjoy.   https://www.prommt.com/                            Secure, Trusted, Branded Payment Requests   https://www.puca.com/ Trusted Enterprise Messaging   The Good, Bad and Ugly Telecom Podcast is Sponsored by Nettzer - https://nettzer.com/ Digital ID, Authentication and Onboarding

We're delighted to have the Chief Product Officer at Cubic Telecom, Cian Ó Cuinneagáin talking about IoT as it relates to high value Mobile Assets, particularly cars.  Cubic is a supplier to a number of large customers including Audi.  Cian covers the issues of regulatory, different administrative and regulatory regimes and how these affect issues such as SIM and Cloud Storage options.  We also cover the issues that are driving Mobile IoT and we cover new markets such as Agricultural Equipment and Drones. When he relaxes Cian has some very energetic options, such as cycling, running and kayaking.  Finally as always, Cian picks a classic song to play out on.  I found it very interesting to hear from Cian who is a clear communicator and he explains the IoT Market issues very well. Enjoy.   On a business note: I'll be at the Mobile Ecosystem Forum event in Dublin on the 18th and 19th of April.  The event is free and is both Live and Online and you can access the Registration Link here and on Linked In.  I'll be appearing on a Fraud Panel talking about the Threats of the False Positive kindly sponsored by Lanck Telecom and moderated by one and only James Williams. https://mobileecosystemforum.com/events_/mef-connects-business-messaging-3/ I look forward to seeing you there.    

We're delighted to have Roslyn Layton, who is an expert on Regulation and Strategy, Roslyn has studied numerous countries and has looked at the actual outcomes from Regulatory Regimes as opposed to the desired outcomes. Roslyn puts forward the idea that that rigorous regulation is reducing consumer choice of services and price points, in Europe in particular. Roslyn is a very clear and persuasive communicator and I found her ideas and examples to be very interesting and challenging to my assumptions. Finally, as always we end on a personal note and Roslyn nominates a classic Rock n' Roll song that we all know.   On a business note: I'll be at the Mobile Ecosystem Forum event in Dublin on the 18th and 19th of April.  The event is free and is both Live and Online and you can access the Registration Link here and on Linked In.  I'll be appearing on a Fraud Panel talking about the Threats of the False Positive kindly sponsored by Lanck Telecom and moderated by one and only James Williams. https://mobileecosystemforum.com/events_/mef-connects-business-messaging-3/ I look forward to seeing you there.

Welcome to the Good, the Bad and the Ugly Telecoms Podcast and we're delighted to have Scott Bewley of pwc as our Guest. Scott has extensive and wide experience of working in the Mobile Industry both with Operators and with Vendors, he is now Director of Technology with pwc and providing solutions to his customers. Scott gives his views on the evolution of the Mobile Industry, the promise of 5G, and the IoT Use Case, and the effect of the SaaS model on the industry and what he is doing today for his customers. As a Kiwi, Scott tells us his story of how he ended up in Ireland, how, while in Africa he nearly landed in the Victoria Falls and we have a few laughs about the All Blacks and their impact on the game and his family. We open the Podcast with a vintage Racal Vodafone Ad from the 1980s – enjoy! https://www.linkedin.com/in/scottbewley/    

We're delighted to have the well respected Pamela Clark-Dickson,  Principal Analyst with Omdia, where she looks after analysis of the CPaaS and Advanced Messaging and Communications industry, on the Podcast today. Pamela firstly covers the range of services on offer from Omdia and then we talk in detail about the development of CPaaS and the A2P markets and how the market participants are effectively blending their offerings. We cover topics such as the Market Disruption by Cloud Communications natives such as Twilio, how the A2P Providers such as Sinch and Infobip are responding by increasing their offerings and opening up new services.  Pamela also talks about the range of new entrants such as BICS and Mavenir and who they are leveraging their existing Customer base. Pamela has very interesting comments on Market fragmentation caused by the IP Messaging Apps such as WhatsApp, Line and Viber. We end up with an intriguing conversation about what Google is doing and its likely future impact on messaging. Pamela also tells us a little about the Australian lifestyle and we end with a very pertinent Australian Song that talks to Australian History. Finally, apologies as my pet dog Laika caused a small disruption during the recording. ---- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  How can you increase Customer Acquisition at 10% of Retail Costs? How can you have an Anytime / Anywhere Channel? Do you want to onboard SME Companies as well as Individuals? Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

Our Christmas 2022 Special Edition. We're delighted to have Stuart Mitchell, Global Business Development at Sinch talking about the evolution of Messaging through different Technologies over the last decade.  Stuart talks about all the important areas of SMS, RCS, Omnichannel and Spam.  It turns out that Stuart has a surprising background relating to Music as you will hear!! https://www.linkedin.com/in/stuartmitch/ ---- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  How can you increase Customer Acquisition at 10% of Retail Costs? How can you have an Anytime / Anywhere Channel? Do you want to onboard SME Companies as well as Individuals? Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

We're delighted to talk with Chris Horn, Entrepreneur, Investor and Academic about a surprising topic -  Ireland's early, and relatively unknown, Computer Pioneer,  Percy Ludgate As you will hear Ludgate proposed a Computer Design in 1909.  Chris explains how the machine was designed and how it compared to the better known and earlier Babbage Design. Ludgate died (at just 39) on 16th October 1922 – so the 100th anniversary of his death is this month. We finish with a good talk about Chris's eclectic taste in music and play out with a very surprising piece. You'll enjoy this lively and interesting podcast. Here are links to the material discussed:  Ludgate book:  https://www.amazon.com/Percy-Ludgate-1883-1922-Irelands-Computer/dp/1911566296/ref=sr_1_1?crid=212UNM3UNWG6D&keywords=ludgate+percy&qid=1664793117&sprefix=ludgate+percuy%2Caps%2C156&sr=8-1  The Hu,  Black Thunder Part 1:  https://www.youtube.com/watch?v=3aguZjkVLaE ---- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  How can you increase Customer Acquisition at 10% of Retail Costs? How can you have an Anytime / Anywhere Channel? Do you want to onboard SME Companies as well as Individuals? Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

We have a great Podcast with Uku Tomikas from Messente who are based in Estonia. We talk about a wide range of topics including: What Messente does and how it grew Uku talks about his surprising educational background and lets us know what he was known as a National Champion for (!) We also talk about what it is like to live in Estonia with the current International situation while being an Artillery Platoon Commander in the Estonian Army Reserves and what the situation means to all Estonians Finally, we hear what music Uku likes and we play out on one of his favorite songs from a well-known band. You will enjoy Uku's energy and his strong sense of where he is today. ---- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  How can you increase Customer Acquisition at 10% of your Retail Costs? How can you have an Anytime / Anywhere Channel? Do you want to onboard SME Companies as well as Individuals? Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

We're delighted to have Waheed Adam, Executive Chairman of iTouch South Africa as our guest on the show. Waheed grew up under Apartheid in South Africa and he tells us how the discrimination he experienced affected his outlook.  He relates one event in particular that helped give him the motivation to become an Entrepreneur and he also talks about his early business venture even as a student. We talk about the current state of the CPaaS / Aggregator Industry and discuss three challenges that need to be addressed to ensure that the industry continues to grow and thrive.  The follow up to this discussion will be addressed by a Panel Discussion at next weeks Mobile Ecosystem Forum Event in Amsterdam on the 15th June at 15:45 CET both Online and In Person.  Waheed and I and the other Panel guests will discuss the way forward for the Industry in more detail.  (Registration Link below) Finally we find out about Waheed's philosophy of life and his love for music and he plays out on a classic song by a classic singer. ---- The Mobile Ecosystem Forum Business Connects Messaging Event in Amsterdam on the 14th and 15th of June is both Online and In Person – you can register here: https://mobileecosystemforum.com/events_/mef-connects-business-messaging-2/ ---- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  How can you increase Customer Acquisition at 10% of Retail Costs?  How can you have an Anytime / Anywhere Channel? -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.  

We have a very interesting guest on the Podcast this week.  Deryck Fay has written a fascinating book about the history of Telecoms in Ireland called “Connecting a Nation” and it's a very surprising history.  Its starts in the 1850s, yes, when the first sub-sea cables were being laid and Ireland was the natural hub for the first Transatlantic cables.  Later its proximity to Nova Scotia made it the natural hub for the first Marconi radio services. We then talk about the state of Telecoms during the rise of the new, and in fairness not well off, Irish state. Finally, we get on to the last decades when there was huge investment in Telecoms and there was the tremendous growth of Mobile and the Internet and Ireland became a leader in many ways. Deryck is a great raconteur and he tells the story with clarity and insight that I found fascinating. I couldn't quite find the music that Deryck wanted but you'll see I got a close second. Enjoy ---- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  How can you increase Customer Acquisition at 10% of Retail Costs?  How can you have an Anytime / Anywhere Channel? -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.      

We're delighted to have Anurag Aggarwal of Tanla Platforms, Head of Partnerships, as our guest this week. Anurag tells us about his early career choice in a totally different Industry and how he ended up in the CPaaS (Communications Platform as a Service) Industry.  You can hear that Anurag is truly a people person and he says that's fundamental to his approach to business. He talks about the Tanla Platforms CPaaS offering, called the Wisely Platform, and how he is working with Partners to extend it and build value for all the parties involved. Finally, Anurag nominates his playout song, an all time classic, and tells how the song and the associated movie is a story that appeals to him. I know you'll enjoy this If you are attending MWC 2022 in Barcelona we'd be delighted to meet up for a coffee and hear about your business – you can get me at pat.flynn@nettzer.com ---- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  How can you increase Customer Acquisition at 10% of Retail Costs?  How can you have an Anytime / Anywhere Channel? -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

We're delighted to have, Andy Jones, Head of Sales for Mobile Squared who is an expert in Mobile Marketing Channels talking about how they help their customers with their Business and A2P channel development Andy firstly talks about how his career moved from BT, to Mavenir and onto Mobile Squared. Andy relates a very interesting discussion on how RCS developed, how Google moved into the market and how he see RCS developing. His work with Mobile Squared enables their customers to analyse the effectiveness of different A2P marketing channels, measuring consumer engagement habits and at what price per engagement. Mobile Squared provides Market Information to Mobile Operators, Aggregators and Enterprises using their MessageMapIQ service. ---- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  Meet us at Mobile World Congress 2022 Barcelona to talk about Customer Onboarding and eKYC Also, can I ask for a vote in the upcoming Mobile Ecosystem Forum, MEF, elections - I understand what it takes to develop companies in the Mobile Industry and would be delighted to understand your issues - pat.flynn@nettzer.com  

Firstly, we're delighted to have Jimmy Jones, Head of Security at Zariot,   as soon as you hear Jimmy's accent you'll know where he's from. Jimmy is has a very interesting story about his life before he got into Technology which I think will surprise you. Jimmy started at the bottom in Worldcom installing Switches across Europe. As he developed his career he took on more of a Security role and developed a lot of expertise in this area. Jimmy talks about IoT and how its moving from acquiring Data from Sensors to being a Data Driven Business.  He also talks about the flexibility that SIMs / eSIMs bring to the business and how they can bring their own Security issues. He also talks about how Digital Twins will transform how businesses and supply chains can be modelled and planned. Finally Jimmy plays out with a surprising and classic song that reflects his own philosophy of life. ---- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  How can you increase Customer Acquisition at 10% of Retail Costs?  How can you have an Anytime / Anywhere Channel? -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

There is an extra Irish flavour to this podcast, if our International listeners can bear with us for Christmas. Firstly, we're delighted to have Simon O Donnell VP of Athonet Networks.  Simon is from Strabane in the North of Ireland and has been based in Boston for many years.  He's well known in the Wireless Industry around the world. Simon has a great back story of how he ended up in Boston and you wont believe what his first job was. Simon talks through  what Athonet does in a new and exciting area in the Wireless Industry – Private LTE.  He explains all this and gives an amazing Use Case from Fort Worth Texas of how this is helping the local community. Finally, thanks to all our podcast listeners, we never though this would be such a success when we started it, we've had 5,000 downloads and made many new friends. We do wish all our listeners a safe and prosperous 2022 – enjoy the festive break, enjoy your friends and families and come back refreshed and strong next year. ---- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and tougher Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

We're delighted to have Gerard Smith on the podcast this week. Gerard is a Business person and a Director of Chime, the National Deafness Charity. Gerard talks about his Cleantech business, Passionate About Recycling.  The company offers Recycling solutions, including: Tire Recycling Plasterboard or Gypsum Recycling Sewage and Sludge Recycling Gerard relates his personal story of growing up undiagnosed deaf and how long it took for this to be detected.  He relates how he learned to communicate as a young boy by working with audiologists and a Speech Therapist. We end the Podcast with a very personal song choice from Gerard, a song that he associates with his Mother, who unfortunately was lost to Covid this year. Its real privilege to have Gerard on the podcast and to hear about his business and how he overcome Deafness --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and tougher Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

We're delighted to have Gerry McKenna on the podcast this week. Gerry has worked in the Software Industry since he graduated, both Internationally and in Ireland.  He's probably best known for being the CEO of Logica Aldiscon during the fast growth days. What's very interesting about Gerry's story are his reflections on the changes in the Software Industry in Ireland from the days of emigration to the current maturity and sophistication of the industry. Gerry grew up in Monaghan near the Border and he tells how that situation affected everyone's outlook and how, with the Peace Process and the Single Market, the National introversion turned to an extroversion and growth in confidence. Gerry has a lot of fun and interesting stories about the growth of Logica Aldiscon and there is one in particular that I know you will find amazing. Gerry is currently CEO of Cation and they are a provider of, as he says, the best Chat Bot available for Customer Service. Thanks to Gerry for being a great guest and in the scope of his career he shows how things have turned out for the better for the Industry and the Country. Music Credits:  Ennio Morricone, John Flynn --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and tougher Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

We're thrilled to have Rena Maycock on the Podcast this week. Rena has an extraordinary career across a range of businesses and has been founder / co-founder with two of them, as you will hear. Rena has natural Sales and Communications skills and tells us how she first started working with her Co-Founder to develop the very successful Intro Matchmaking (https://www.intro.ie/ )  after a chance encounter.  She and her partner identified a market opportunity and they developed the company through the years.  The last year has been the most successful they have had. Rena explains why this business has been so successful – spoiler alert:  Its their focus selling skills. Next Rena took some time out to have a child and after being a Parent for a while that she became aware of the dangers of online for Children.  She followed this up and founded Cilter, a deep tech company (https://www.cilter.ie/) that has developed Intellectual Property to protect children.  She has developed this company to be a credible player in the market. The scarcity of seed funding  in Ireland is a topic that Rena has views on after her experience with Cilter, the lack of funding for Deep Tech companies that require some level of investment to deliver their Intellectual Property.  This has skewed early stage investment to companies that are already trading.  As she says “There is very little appetite for risk in Ireland”. Hopefully this will be addressed as a structural problem over the next few years. Rena also writes a column for The Currency a few times a month as an Opinion Columnist. https://thecurrency.news/ Music Credits:  Ennio Morricone, John Flynn --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and tougher Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.  

We're delighted to have Tony Boyle on the Podcast this week.  Tony is a well known entrepreneur, both in Ireland and Internationally, in the Wireless Industry.  Having worked for Motorola in the early days, he and his business partner, Michael McGinley, established Sigma Wireless thirty years ago and it is one of Ireland's market leading Wireless Equipment providers. Tony has been there for the full range of Wireless Industry developments, from TACS to GSM and now 5G LTE Private networks. He relates an interesting story about the initial projection of sales for Mobile Phones versus what actually happened. Sigma Wireless is still innovating today and runs a very interesting mission critical network using TETRA technology used by the Public Services across the country. Tony also gives his thoughts on what made the Sigma Team successful and on where the new innovations in the Wireless Industry will be. We really enjoyed having Tony on the Podcast and to learn about his ability to reinvent his companies and keep them relevant in the Wireless Industry. Music Credits:  Ennio Morricone, John Flynn, Willie Nelson --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and tougher Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

We're delighted to have Drew O'Sullivan on the Podcast this week.  Drew is well known in the Start Up ecosystem in Ireland and Europe He has achieved many things throughout his career but summarises his work mainly as Investor, Advisor and Mentor. Currently Drew is working with Intertrade Ireland and the European Angel Fund / European Investment Bank. If you know Drew, I think you'll know you will get an informed and experienced opinion - and that's what you get here.  As he says himself he can be a little blunt but it makes for very interesting listening. We cover three main Start Up topics, the first is Company Valuation, the second is what makes Start Up teams work and Drew has some very interesting thoughts on that.  The third is a topic that is rarely well thought through and that is Product or Service pricing in the market as a Start Up. I found that Drew's insights are often against the current conventional wisdom and that makes them more interesting. You'll have to forgive two things in this podcast, one is my chesty voice and the second is the interruption by my dog – but I left that in as its amusing. Otherwise, this is a great podcast covering important topics for Start Up companies looking for investment, wondering what makes their team work and how they should look at pricing their products. Enjoy. Music Credits:  Morricone, John Flynn, Jon Hopkins --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and tougher Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.  

Welcome to a Good, Bad and Ugly Art Attack Edition, an occasional look at the arts. To give you some background to this short podcast let me explain. One of Ireland's most successful writers is Roddy Doyle, who wrote about the fictional Dublin Family, the Rabbittes.  These are the famous Barrytown Trilogy of “The Commitments”, “The Snapper” and “The Van”. All of these were made into films that are at once, both funny and poignant. That's all the background you need for this short Good, Bad and Ugly Art Attack Podcast where we talk to Stephen Douglas, a Dublin Artist about his current project. Music Credits:  Morricone, The Commitments --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and tougher Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

Sometimes you meet someone who surprises you by their personality, their achievements and their vision – and we definitely have such a person on this podcast. I'm delighted to present the remarkable, Tumi Frazier, who having been raised in a poor township in South Africa, by her own self will and education, is now an International Social Entrepreneur making a difference in South Africa and the USA. Tumi Frazier works with female entrepreneurs in Africa to help them move from survivalist entrepreneurs to building high earning and scalable businesses that create employment in the continent.   She also is working with Corporations in the USA to help promote diversity in hiring and promotion, using technology to analyse their hiring and promotion patterns and to adjust their policies to increase the range of minorities who can contribute to the company's growth. Tumi talks about how she was helped through her High School and University Education by building relationships with supportive mentors.  I found Tumi to be a very remarkable and inspiring person whose infectious energy and leadership is making a difference today and she plays out on a very inspiring song.  I know that you'll enjoy this podcast. Music Credits:  Morricone, John Flynn --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and tougher Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

I'm delighted to have an accomplished International Business Woman on the show this week, with Christine MacKay.  Christine is  great story teller and a Founder and Entrepreneur, she leads Salamandra UK Business Animation Studios. She has great stories about her early career travelling to South Africa in a broken down van, selling beer for both big and small breweries in Sub Saharan Africa (yes, beer), travelling to New Zealand with her family and finally setting up Salamandra in London. Christine is passionate about the power of animation to drive business messaging and explains how she and her team do this. The Studios have had very significant growth even in the year of Covid. This is an energetic, fun and informative Podcast and I know you'll enjoy listening to Christine and how she made it. https://www.salamandra.uk   Music Credits:  Morricone, John Flynn --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and tougher Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.  

Sometimes its very interesting to hear someone talk about an industry they have expertise and experience in.   Tristan Pelloux is an expert and Consultant on the Fintech Industry.  He's also publisher of a Blog – Fintech Review where he gives his views and analysis of the Fintech Industry. Tristan touches on What Score would he give the Industry? Will Revolut / N27 prevail? How can incumbent banks compete? The state of play in the US, Asia and European Markets And of course, his views on Crypto My reading of Tristan is that here is an expert who will give you an expert and honest assessment of your Fintech company and / or your Fintech products. I'm sure you'll enjoy this Music Credits:  Morricone, John Flynn --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and tougher Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

Sometimes you meet people who impress you with their authenticity, insights and thoughts about the industry that they work in, and this week I'm delighted to say we have such a guest. John Wilkinson, is co-founder and CEO of TMT Analysis, which is a successful Mobile Intelligence and Identity firm.  John's company provides Mobile Operators, Enterprises, Marketing companies and CPaaS Companies with information on the identity of the Customers that they are targeting with their contact or marketing campaigns. John has a great insights into this exciting new and fast growing market.  We have a great discussion about how the A2P Messaging market evolved and how it is likely to change in the future.  John sees that identity will become a much more important thing beyond market targeting and believes that it will become an essential part of our online lives. John delivers all this in a laid back and fun style and ends with a classic music artist he admires. Also, John's company are at Mobile World Congress this week if you are attending and would like to meet them. Contact: John.wilkinson@TMTanalysis.com   Music Credits:  Morricone, John Flynn --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and tougher Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

What was the first SMS sent in Japan?  Well, you can find out here. As part of our series, talking with key players in the development of the SMS Industry, we have a fun and insightful podcast with Paul Rogers who pioneered the development of the Asian Market for Logica Aldiscon.  Paul tells us some great stories about the learning and the doing that made the company so successful in Asia.  He talks about the team effort and the enthusiasm of the people who went to all parts of Asia and also all the local employees across the region who made such a difference. Some of these stories are funny, some are darker, but all are about building trust with Customers across the region. Finally, Paul finishes on a personal story about music and plays out with a great, if little, known piece that means something to him. Check out the great image on the Show Card. Music Credits:  Morricone, Hinterland and John Flynn --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and tougher Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

We have a very interesting guest this week with Paul McBride.  Paul  is a co-founder and MD of Peroptyx and an also an expert on localising Machine Learning to different markets. This is an important area of AI and Machine Learning that I certainly wasn't aware of previously.  You can see why software that is sold Globally needs to be the language of the country that it is being sold into.  But, when you think about it, if the software is Machine Learning, then the AI Machine, needs to be trained to not only the language, but also culture and User Experience appropriate to that country or culture. Paul talks about how his company, Peroptyx, enables this service for AI / ML Software, enabling culturally appropriate AI and removing any biases. Paul also talks about setting up a Global Software company in rural and beautiful County Mayo.  Peroptyx is a a great example of the benefits of the National Broadband program. If you're in the AI / ML business and you sell Internationally, then you will be interested in this Podcast. Music Credits:  Morricone and John Flynn --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and falling Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

The Innovative or Creative process can take many forms and this week we are talking with someone who is at the centre of a number of Artistic worlds. We have a fascinating guest with Richard Scobie.  I don't think that I have met such a multi-talented man previously, if Richard doesn't mind me saying so.  Richard, in his career, has been a successful Musician, Composer, Screen Writer, Director, Voice Over Artist and Teacher – among other things. We talk about Richard's career touring Europe with a Rock band and then also his career in Hollywood as a Screen Writer. What I found interesting is Richard's insights on the creative process of Screen Writing and how he works to bring his ideas to life. And we also play out with Richard's new Single which has just been released and its an energy filled song that you will enjoy. This is a lively and fun podcast and I hope you'll enjoy it as much as we had recording it. Spoiler Alert:  We have a good discussion about Breaking Bad revealing plot details if you haven't seen it. Contact Richard at:   scobious@gmail.com Music Credits:  Morricone, Richard Scobie and John Flynn --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and falling Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.  

We're delighted to have Bill Dudley, evangelist at Sinch, on the Podcast this week.  Bill is a pioneer and evangelist of the SMS Industry in North America and he talks about his Mobile career back to his early experiments with Mobile Data. Bill and I have both lived in two great US States that we share a fondness for. Bill was instrumental in pushing for SMS Interconnect in North America in the early days of his career– something that we take for granted now.  Having joined Inphomatch, who were early interconnect pioneers, he's still with the company after many corporate iterations and the company is now part of Sinch – who are a major player in CPaaS and Omni Channel marketing. Bill talks about the mistakes that RCS made in the past but believes that with Google behind it that it has a great future. Bill explains the value proposition that Sinch brings to Enterprises and how SMS still has an important part to play. Finally Bill reveals his very interesting hobby and he plays out with a piece of music that shows he hasn't strayed too far from his Texas roots. https://www.sinch.com/ --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and falling Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.

This week we have a slight change of pace and we're looking a major environmental issue, that is, the quality of water in Dublin Bay. I've had the pleasure of knowing Gerry Jones for many years and he's well known as a successful Investor, Chairman and Director, over a wide range of Technology businesses. But Gerry, through his personal interest and that of his family, and with a group of other concerned citizens, became involved in Citizen Activism after finding out about the poor quality of water in Dublin Bay. The story is very interesting, about how the group discovered flaws in the monitoring of water quality in Dublin Bay and that there is still a large amount of sewage flowing into the Bay during times of heavy rainfall. Gerry and the SOS Dublin Bay team are shining a spotlight on the problem and he updates us on what they have done, in terms of short terms fixes and also to help move the Political establishment and Authorities to focus on the issue. This podcast shows how concerned citizens can help make a difference to everyone's lives. https://sosdublinbay.ie   Music Credit:  Ennio Morricone,  John Flynn – “Star” --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and falling Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

We're delighted to have a legend in the Telecoms industry on the Podcast this week, with Joe Cunningham as our guest.  Joe, along with Larry Quinn and Gilbert Little, co-founded a succession of successful Telecoms companies and sold them on. The companies include, Aldiscon. Apion. Aepona, Accuris, and only sold last week, Ammeon. The experience that people build when working in these companies led them, in turn, to go on and to found dozens of other companies, many of them still with us today. Joe recounts how Aldiscon got into SMS in the very early days and how this was the start of a now $200 Billion Industry.  Funnily, he tells how Aldiscon helped, what turned out to be its later biggest competitor, CMG, build an SMSC in the early days. You can see in this fascinating story how the traits of great Entrepreneurship are exhibited, such as responding to failure with pivots, tenacity, patience and a focus on building great teams and delivering great products. Finally Joe finishes off with his thoughts on where the future opportunities are and he plays out with a beautiful song.  I know you'll enjoy this podcast as much as we did recording it. https://www.linkedin.com/in/josephmcunningham/ By the way, the incidental music in this podcast was written and played by my talented brother, John Flynn Music Credit:  Ennio Morricone,  John Flynn – “Star” --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and falling Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

We're delighted to have Rui Nóbrega on the podcast this week, Rui is VP Digital Transformation for Etisalat International.  Rui has worked in many different countries and cultures and he makes a very interesting guest by sharing his experiences of managing large IT projects all over the world. Rui's insights are something that all managers with International Teams will be interested in How to motivate a team with different cultures When should you dive in deep and when should you manage from the top? What's the easy part – technology or people? We talk about the pace of change and where and when technology should replace people. Or not. Finally we hear what Rui's favourite places to live were and why. Also, we rock out on great song, I hope you enjoy this as much as we enjoyed recording it. https://www.linkedin.com/in/ruinobrega/   By the way, the incidental music in this podcast was written and played by my talented brother, John Flynn Music Credit:  Ennio Morricone,  John Flynn – “Star” --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and falling Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

Our guest this week is Paul Ruppert – who among many other things, is a C Level Executive in the Cloud  Communications Industry or CPaaS. Paul is a pioneer in the Mobile Industry in North America and also the International market.  He tells us how the big CPaaS companies of today, such as MessageBird, Twilio, Sinch, Infobip all owe their origins to to the humble SMS message which is still a key part of the industry. Paul tells us about his career from AT&T to being a founder of Mobile 365, and how successful that company was. He gives his views on why the industry is  successful and what we can expect in the future. Finally, we learn a bit more about Paul's varied hobbies and he plays out with an American Classic. Contact Links http://www.globalpointview.com pruppert888@gmail.com   By the way, the incidental music in this podcast was written and played by my talented brother, John Flynn   Music Credit:  Ennio Morricone,  John Flynn – “Star” --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and falling Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

We've a great and engaging guest this week with Frank Mattes, who is the author of a new book, “Lean Scaleup”. Frank has worked with many established companies through the years and helped them to innovate.  He's worked with companies such as Philips, BP, Bosch and Telefonica. When working closely with these companies Frank has developed a Lean Scaleup Framework to help them innovate.  This is the subject of his new book just being published. Frank is very kindly offering Five Free Copies of his book to listeners – see details here.   Finally, Frank plays out on probably one of the best ever songs and a personal favourite of mine.   By the way, the incidental music in this podcast was written and played by my talented brother, John Flynn Contact Links Book Launch event link is here – Date is on May 06, 1600-1700 CEST https://community.innov8rs.co/c/upcoming/frank-mattes-book Book announcement link: https://www.linkedin.com/posts/frankmattes_leanscaleup-corporateinnovation-digitaltransformation-activity-6785809741655367680-JqHD  The book promo page is at https://www.leanscaleup.com/book/ Contact Frank here: http://www.innovation-3.com   Folks who are interested in getting a free copy (5 free copies are available for this event) should simply send a mail to frank.mattes@leanscaleup.com “Yes, I want the book”   Music Credit:  Ennio Morricone,  John Flynn – “Star”, Lennon-McCartney --- This Podcast is sponsored by Nettzer – Digital First Selling  - www.nettzer.com     Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.    

In this podcast we hear from Lars Joenson of CloudFabrix. We talk about Lars' personal journey in Sales and his Swedish background. Lars is International Sales Director covering EMEA, India and APAC, and he talks about how CloudFabrix uses AI and Machine Learning to analyse problems on Enterprise IT Operations.  This results in better outcomes for IT Directors at much lower costs and includes the possibility of predictive outcomes, which is a very powerful tool. Contact: sales@cloudfabrix.com www.cloudfabrix.com Music Credit:  Ennio Morricone, Journey: Steve Perry, Jonathan Cain --- This Podcast is sponsored by CloudFabrix and Nettzer – Digital First Selling  - www.nettzer.com  During these times of Covid and falling Telco Sales -   Digital First Selling is the answer to new Customer Acquisition, increasing revenues and cost reduction If you are a Telco, an MVNO, or an eSIM provider we have the ideal Digital First Selling-as-a-Service solution for you. The Nettzer Digital First Selling solution: Enables you to sell and onboard new customers remotely It will integrate with your BSS/ OSS systems and with Salesforce And we meet all regulatory requirements Contact pat.flynn@nettzer.com so that we can understand your issues and provide you with the best solution.