Podcasts about quality officer

This episode, recorded live at the Becker's Healthcare 12th Annual CEO + CFO Roundtable, features Dr. Andy Anderson, Chief Medical and Quality Officer at RWJBarnabas Health. Dr. Anderson shares insights on the evolving role of AI in patient care, cybersecurity challenges in healthcare, and strategies for navigating regulatory changes. He also discusses key priorities for 2025, including improving patient outcomes, employee engagement, and financial performance.

In this episode, Dr. Andy Anderson, Chief Medical and Quality Officer at RWJBarnabas Health, discusses the evolving role of healthcare leaders in driving patient outcomes, reducing mortality, and re-engaging clinicians post-COVID. He shares strategies for integrating technology, enhancing frontline engagement, and preparing aspiring CMOs to become strategic business partners.

Dr. Sandra Hassink is joined by Dr. Ryan Buchholz, a Primary Care Pediatrician and Chief Medical and Quality Officer at a Community Health Center in Washington DC, as well as the Moderator and Abstract Chair for the Innovations in Obesity Prevention, Assessment, and Treatment Forum (IOPAT). Dr. Hassink is also joined by Dr. Sarah Barlow, Professor of Pediatrics at UT Southwestern Medical Center in Dallas, Texas and Program Chair for the SOOb H-Program. Together they unpack the 2024 AAP National Conference and Exhibition (NCE). Related Resources: • AAP National Conference and Exhibition, Website (https://aapexperience.org/) • AAP Section on Obesity (https://tinyurl.com/3rx2rm4r) • 2024 Section on Obesity Annual Course (https://tinyurl.com/2tuz5f74) • Institute for Healthy Childhood Weight, Website (https://tinyurl.com/yc88y53j)

On this episode of The Healthcare Plus Podcast, Dan Collard is joined by Carla Yost and Dannette Staples from Hillcrest Medical Center in Tulsa, Oklahoma to discuss the work they're doing in development with a specific focus on charge nurses and their Nurse Practice Council. Carla is the Chief Nursing Officer at Hillcrest.  With 15 years of senior leadership experience, she is passionate about developing leaders and giving them a voice. Dannette is the Director of Nursing for Workforce Development and Performance Improvement. She has over 24 years of healthcare experience and shares Carla's passion for frontline leadership development. Carla discusses how she recognized that leaders were seeking development opportunities within the organization and why she proposed Precision Leadership Development™ as the solution through the Nurse Practice Council.  Then, Dannette shares her experience leading the orthopedics unit during challenging times, including the staff shortages experienced during the COVID-19 pandemic. When she decided to invest in her charge nurses by mentoring them individually and involving them in the decision-making process, she began to see extraordinary results. Through this investment in leadership development, Dannette's unit has seen:-              Engagement scores increase from 77% in 2021 to 92% in 2023-              Turnover reduced from 27% to 4% on the orthopedic unit-              Net Promoter Scores improved from 39% to 75%-              Length of stay reduced from 1.62 to 1.29-              Falls rates reduced from 4.33 to 2.79Dannette and Carla attribute all of these results to their focus on the mid-level, “boots-on-the-ground”, frontline leaders and emphasize the need for investment and development to drive positive change in healthcare organizations. About Carla YostAmong Becker's 66 CNOs to know in 2022, Carla Yost, BSN, FACHE, CPHQ, is the Chief Nursing Officer of Hillcrest Medical Center, Ardent Health System. Here, she leads the nursing and patient care operations for the 656-bed facility, successfully fostering achievements like most recently, a top-ranking hospital in patient safety, awarded by the organization, Leapfrog. She also advocates for nurses, investing in their growth, and increasing staff retention.Carla brings with her more than 15 years of knowledge and experience in senior executive leadership. Her previous roles include System Chief Nursing and Quality Officer for Ascension Kansas, Vice President of Nursing and Quality at HCA Healthcare in Overland Park, Kansas, and a Baldridge Examiner for the U.S. Department of Commerce. In 2018, Carla was named a Health Care Hero by the Wichita Business Journal. About Dannette StaplesDannette Staples is a multidimensional nursing leader with more than 24 years of experience and a proven record of accomplishments built by the foundation of relationships that produce results that improve quality, efficiency, and growth. She is a dedicated nurse leader with a passion to mentor and develop new nurses by empowering and educating driven team members to become effective leaders. She has worked in various organizations across the country, starting with Vanderbilt University, HCA, Ardent, and Columbia Memorial Hospital in Astoria Oregon. She has worked in a variety of healthcare organizations ranging from large tertiary facilities to small outlying facilities, all of which have impacted her growth as a leader in healthcare. She has also created and facilitated customer service training and coached improvement skills to enhance teammate development and performance. 

In this episode, Dr. Andy Anderson, Chief Medical and Quality Officer at RWJBarnabas Health, discusses the evolving role of healthcare leaders in driving patient outcomes, reducing mortality, and re-engaging clinicians post-COVID. He shares strategies for integrating technology, enhancing frontline engagement, and preparing aspiring CMOs to become strategic business partners.

In this episode, Dr. Andy Anderson, Chief Medical and Quality Officer at RWJBarnabas Health, discusses the evolving role of healthcare leaders in driving patient outcomes, reducing mortality, and re-engaging clinicians post-COVID. He shares strategies for integrating technology, enhancing frontline engagement, and preparing aspiring CMOs to become strategic business partners.

Guest: Dena Goffman, MD Dr. Dena Goffman believes that better maternal care requires a proactive, system-wide approach and is making her vision a reality at NewYork-Presbyterian. She focuses on implementing guidelines that standardize care across all of NewYork-Presbyterian's hospitals. Dr. Goffman has also aided in FDA approval and adoption of a new, ingenious hemorrhage tool and embraced simulations to train and improve the skills of healthcare professionals throughout the labor and delivery process. Join health and science journalist Catherine Price as she speaks with Dr. Dena Goffman, Vice Chair for Quality and Patient Safety and the Associate Chief and Quality Officer for Obstetrics for NewYork-Presbyterian, about how her work has helped establish goals and quality standards for safer labor and delivery. © 2024 NewYork-Presbyterian

Guest: Dena Goffman, MD Dr. Dena Goffman believes that better maternal care requires a proactive, system-wide approach and is making her vision a reality at NewYork-Presbyterian. She focuses on implementing guidelines that standardize care across all of NewYork-Presbyterian's hospitals. Dr. Goffman has also aided in FDA approval and adoption of a new, ingenious hemorrhage tool and embraced simulations to train and improve the skills of healthcare professionals throughout the labor and delivery process. Join health and science journalist Catherine Price as she speaks with Dr. Dena Goffman, Vice Chair for Quality and Patient Safety and the Associate Chief and Quality Officer for Obstetrics for NewYork-Presbyterian, about how her work has helped establish goals and quality standards for safer labor and delivery. © 2024 NewYork-Presbyterian

Anthony MacKay is responsible for providing leadership to managers and programs concerning independent safety oversight across NAV CANADA. Mr. MacKay also monitors the application of the Company's Safety Management System (SMS) – a fully integrated, cross-company approach to safety management. https://www.navcanada.ca/en/ This is a very reassuring podcast as Anthony explains some of the things that go on 'behind the scenes' in commercial aviation.  #airtraffic #pilots #fearofflying #flyingwithoutfear #lovefly  www.lovefly.co.uk/courses/ FB - 'Lovefly' Insta - @loveflyhelp YouTube - @loveflyteam   Intro music 'Fearless' Daniel King

Dr. Daniel Hyman, Chief Safety & Quality Officer at Children's Hospital of Philadelphia joins the podcast to discuss key insights into his background & organization, his transition from practicing pediatrician to executive leadership, challenges facing children's behavioral health today, advice for emerging leaders, and more.

This week we interviewed Steve C de Baca. Steve is Executive Vice President and Chief Patient Safety & Quality Officer of Royal Philips. He brings more than 30 years of quality and regulatory affairs (QRA) experience in the medical technology industry. Prior to joining Philips, Steve served as the EVP of QRA for Cardinal Health, supporting the $185 bn enterprise and was a member of the Operating Committee. Prior to this, Steve served as VP of QRA for Orthopedics and Americas for Zimmer Biomet, where he was responsible for supporting multiple business segments as well as the Americas region for international regulatory and compliance. Earlier in his career, he served as the SVP of Quality, Regulatory & Clinical Affairs for the Danaher Diagnostic platform, which includes the four separate operating companies of Beckman Coulter Diagnostics, Leica Biosystems, Radiometer & Cepheid. Prior to that, Steve was with Boston Scientific for over eight years in progressively senior strategic roles, the last of which was VP of Quality, for the Cardio, Rhythm, and Vascular (CRV) and the Neuromodulation businesses. Additionally, Steve served as an industry board member and instructor for six years for the Regulatory Affairs master's degree program at St. Cloud State University. He earned a bachelor's degree in engineering and industrial technology and an MBA, both at California State University Long Beach.   He lives in Minnesota and has been married to his wife Katherine for over 24 years. They are proud of their son Carson who is currently attending Northeastern University in Boston.

What is it like to be a Quality Officer in DG Translation? What do Quality Officers do? How do they work? How do they collaborate with each other? And how do they cooperate with others, in DGT and outside? What is their impact on DGT translators' everyday work?Mateja Arnejsek, Ilona Klemm, Renate Mueller and Karolina Stefaniak, Quality Officers in DGT, share their experience with us.

What is it like to be a Quality Officer in DG Translation? What do Quality Officers do? How do they work? How do they collaborate with each other? And how do they cooperate with others, in DGT and outside? What is their impact on DGT translators' everyday work?Mateja Arnejsek, Ilona Klemm, Renate Mueller and Karolina Stefaniak, Quality Officers in DGT, share their experience with us.

Want to learn how one of the most well known international QSR brands stay on top of innovation? Join us as host Jess delves into the delectable world of food innovation with the Chief Food Innovation and Quality Officer of Pizza Hut International. With over 50 new culinary creations every year, they consistently redefine the QSR industry's limits, ensuring their place at the forefront of innovation. In this episode, you'll discover: Pizza Hut's four D's of innovation The secrets behind crafting iconic menu items How innovation fuels success in the food industry --------------Subscribe to our podcast on your favourite platforms: Apple Podcasts Spotify Google Podcasts Amazon Music Other platforms Have ideas for our next episodes? Connect with Meagan, VP Marketing at Dig Insights, on LinkedIn.Enjoying our podcast? Leave us a review!Connect with us here: LinkedIn Website

Dr. Andy Anderson, Chief Medical and Quality Officer at RWJBarnabas Health joins the podcast to discuss his background, top priorities right now, how his organization will evolve over the next couple years, and one change that he or his team has made that yielded great results.

Dr. Andy Anderson, Chief Medical and Quality Officer at RWJBarnabas Health joins the podcast to discuss his background, top priorities right now, how his organization will evolve over the next couple years, and one change that he or his team has made that yielded great results.

Elemed is Europe's leading medical device and IVD recruiter.Struggling to find a perfect match for your position?Exploring new opportunities to catapult your career and find your dream job?Want to see more of our content? From behind-the-scenes videos to being the first to see new jobs being posted? Follow our LinkedIn!***Steve C de Baca is Executive Vice President and Chief Patient Safety & Quality Officer of Royal Philips as of February 2023 and brings more than 30 years of quality and regulatory affairs (QRA) experience in the medical technology industry.Additionally, Steve served as VP of QRA for Orthopedics and Americas for Zimmer Biomet, where he was responsible for supporting multiple business segments as well as the Americas region for international regulatory and compliance.Tune in toGain insights from advice offered to those apprehensive about career risks and blundersFind out how to strike a balance between risk and cautionExplore his approach to gauging the triumphs of taking risks...And so much more!Career inspiration, medtech opportunities, hiring solutions and market insights, all in one place. Find them here.

The latest episode on the Alloutcoach podcast features a critical discussion with a globally recognized leader in improving healthcare and strengthening systems to deliver better outcomes, efficiency, and sustainability, Dr. Rashad Massoud, about improving global healthcare quality by focusing on the personal elements of delivery of equity of care. Dr. Massoud, MD, MPH, FACP is visiting faculty at Harvard T.H. Chan School of Public Health. He is an inaugural Member of the Quality & Safety Academy of the International Society for Quality (ISQua), Advisory Board Member of the World Health Organization (WHO)'s Global Report on Quality and Safety. Dr. Massoud has previously served as Senior Vice President and Chief Program Officer at Americares overseeing the organization's health programs worldwide for people affected by poverty or disaster, including its work with the uninsured in the United States, its Emergency Response team, and its global distribution of $1.25 Billion in medicine and supplies to more than 90 countries annually. He was Chief Medical and Quality Officer and Senior Vice President of the Quality and Performance Institute at University Research Co., where he was Director of the USAID Applying Science to Strengthen and Improve Systems (ASSIST) Project and the USAID Healthcare Improvement (HCI) Project in 38 countries. He has traveled to 93 countries and worked with health systems in 104. In our discussion, he provides his commentary on the latest U.S. healthcare spending trends in relation to the rest of the world, defines healthcare quality as well as his personal lessons on improving care based on his vast experience, shares an international case study demonstrating improved quality and equity of care, contrasts preventive with rescue care and emphasizes the vital factor of delivery of care to complement drug, device or diagnostic development and innovation. 2:52 What drove you to dedicate your career to improving healthcare quality on a global scale? 5:36 What is your expert definition of quality of healthcare? 8:51 What is your personal theory of quality improvement in healthcare? 11:57 What are the lessons you have learned from your experiences and case studuies in some of the health systems in which you have worked? 15:00 Can you take a step back and take us through the process of quality improvement and share specific highlights from a health system with which you worked? 21:06 Healthcare spending has tripled in the last 20 years while the life expectancy is at its lowest in the US over the same period. When is healthcare a cost versus an investment, and what do the latest healthcare spending trends really mean to us in terms of innovation? 27:28 How can pharma and biotech play a more proactive role in transforming healthcare from a cost into an investment based on your lessons? 31:20 What is the next project or milestone in which you are stretching yourself and lifting others?

The following question refers to Sections 10.2 of the 2022 AHA/ACC/HFSA Guideline for the Management of Heart Failure. The question is asked by Western Michigan University medical student and CardioNerds Intern Shivani Reddy, answered first by Mayo Clinic Cardiology Fellow and CardioNerds Academy House Faculty Leader Dr. Dinu Balanescu, and then by expert faculty Dr. Ileana Pina. Dr. Pina is Professor of Medicine and Quality Officer for the Cardiovascular Line at Thomas Jefferson University, Clinical Professor at Central Michigan University, and Adjunct Professor of Biostats and Epidemiology at Case Western University. She serves as Senior Fellow and Medical Officer at the Food and Drug Administration's Center for Devices and Radiological Health. The Decipher the Guidelines: 2022 AHA / ACC / HFSA Guideline for The Management of Heart Failure series was developed by the CardioNerds and created in collaboration with the American Heart Association and the Heart Failure Society of America. It was created by 30 trainees spanning college through advanced fellowship under the leadership of CardioNerds Cofounders Dr. Amit Goyal and Dr. Dan Ambinder, with mentorship from Dr. Anu Lala, Dr. Robert Mentz, and Dr. Nancy Sweitzer. We thank Dr. Judy Bezanson and Dr. Elliott Antman for tremendous guidance. Enjoy this Circulation 2022 Paths to Discovery article to learn about the CardioNerds story, mission, and values. Question #24 Mr. E. Regular is a 61-year-old man with a history of HFrEF due to non-ischemic cardiomyopathy (latest LVEF 40% after >3 months of optimized GDMT) and persistent atrial fibrillation. He has no other medical history. He has been on metoprolol and apixaban and has also undergone multiple electrical cardioversions and catheter ablations for atrial fibrillation but remains symptomatic with poorly controlled rates. His blood pressure is 105/65 mm Hg. HbA1c is 5.4%. Which of the following is a reasonable next step in the management of his atrial fibrillation? A Anti-arrhythmic drug therapy with amiodarone. Stop apixaban. B Repeat catheter ablation for atrial fibrillation. Stop apixaban. C AV nodal ablation and RV pacing. Shared decision-making regarding anticoagulation. D AV nodal ablation and CRT device. Shared decision-making regarding anticoagulation. Answer #24 Explanation The correct answer is D – AV nodal ablation and CRT device along with shared decision-making regarding anticoagulation.” Maintaining sinus rhythm and atrial-ventricular synchrony is helpful in patients with heart failure given the hemodynamic benefits of atrial systole for diastolic filling and having a regularized rhythm. Recent randomized controlled trials suggest that catheter-based rhythm control strategies are superior to rate control and chemical rhythm control strategies with regards to outcomes in atrial fibrillation. For patients with heart failure and symptoms caused by atrial fibrillation, ablation is reasonable to improve symptoms and quality of life (Class 2a, LOE B-R). However, Mr. Regular has already had multiple failed attempts at ablations (option B). For patients with AF and LVEF ≤50%, if a rhythm control strategy fails or is not desired, and ventricular rates remain rapid despite medical therapy, atrioventricular nodal ablation with implantation of a CRT device is reasonable (Class 2a, LOE B-R). The PAVE and BLOCK-HF trials suggested improved outcomes with CRT devices in these patients. RV pacing following AV nodal ablation has also been shown to improve outcomes in patients with atrial fibrillation refractory to other rhythm control strategies. In patients with EF >50%, there is no evidence to suggest that CRT is more beneficial compared to RV-only pacing. However, RV pacing may produce ventricular dyssynchrony and when compared to CRT in those with reduced EF (≤ 50%),

Steve Adubato and Mary Gamba sit down with Andy Anderson, MD, MBA, Executive VP, Chief Medical and Quality Officer, RWJBarnabas Health, about wellness, leadership, and physician burnout. Then, Steve talks with U.S. Rep. Mikie Sherrill (D) – NJ-11, about military leadership. The segment concludes with Steve and Mary sharing tips and tools on how to … Continue reading Lessons in Leadership: Andy Anderson and Congresswoman Mikie Sherrill

The following question refers to Section 10.1 of the 2022 AHA/ACC/HFSA Guideline for the Management of Heart Failure. The question is asked by Western Michigan University medical student and CardioNerds Intern Shivani Reddy, answered first by Boston University cardiology fellow and CardioNerds Ambassador Dr. Alex Pipilas, and then by expert faculty Dr. Ileana Pina.Dr. Pina is Professor of Medicine and Quality Officer for the Cardiovascular Line at Thomas Jefferson University, Clinical Professor at Central Michigan University, and Adjunct Professor of Biostats and Epidemiology at Case Western University. She serves as Senior Fellow and Medical Officer at the Food and Drug Administration's Center for Devices and Radiological Health.The Decipher the Guidelines: 2022 AHA / ACC / HFSA Guideline for The Management of Heart Failure series was developed by the CardioNerds and created in collaboration with the American Heart Association and the Heart Failure Society of America. It was created by 30 trainees spanning college through advanced fellowship under the leadership of CardioNerds Cofounders Dr. Amit Goyal and Dr. Dan Ambinder, with mentorship from Dr. Anu Lala, Dr. Robert Mentz, and Dr. Nancy Sweitzer. We thank Dr. Judy Bezanson and Dr. Elliott Antman for tremendous guidance.Enjoy this Circulation 2022 Paths to Discovery article to learn about the CardioNerds story, mission, and values. Question #15 Mrs. Framingham is a 65-year-old woman who presents to her cardiologist's office for stable angina and worsening dyspnea on minimal exertion. She has a history of non-insulin dependent type 2 diabetes mellitus and hypertension. She is taking metformin, linagliptin, lisinopril, and amlodipine. Blood pressure is 119/70 mmHg. Labs are notable for a hemoglobin of 14.2 mg/dL, iron of 18 mcg/dL, ferritin 150 ug/L, transferrin saturation 15%, and normal creatine kinase. An echocardiogram shows reduced left ventricular ejection fraction of 25%. Coronary angiography shows obstructive lesions involving the proximal left anterior descending, left circumflex, and right coronary arteries. In addition to optimizing GDMT, which of the following are recommendations for changes in management? A Anticoagulation, percutaneous revascularization, and IV iron B A change in her diabetic regimen, percutaneous revascularization, and PO iron C A change in her diabetic regimen, surgical revascularization, and IV iron D A change in her diabetic regimen, medical treatment alone for CAD, and PO iron E Anticoagulation and surgical revascularization Answer #15 Explanation The correct answer is C – a change in her diabetic regimen, surgical treatment and IV iron. Multimorbidity is common in patients with heart failure. More than 85% of patients with HF also have at least 2 additional chronic conditions, of which the most common are hypertension, ischemic heart disease, diabetes, anemia, chronic kidney disease, morbid obesity, frailty, and malnutrition. These conditions can markedly impact patients' tolerance to GDMT and can inform prognosis. Not only was Mrs. F found with HFrEF (most likely due to ischemic cardiomyopathy), but she also suffers from severe multi-vessel coronary artery disease, hypertension, and non-insulin dependent type 2 diabetes mellitus. In addition to starting optimized GDMT for HF, specific comorbidities in the heart failure patient warrant specific treatment strategies. Mrs. Framingham would benefit from a change in her diabetic regimen, namely switching from linagliptin to an SGLT2 inhibitor (e.g., empagliflozin, dapagliflozin). In patients with HF and type 2 diabetes, the use of SGLT2i is recommended for the management of hyperglycemia and to reduce HF related morbidity and mortality (Class 1, LOE A). Furthermore, as she has diabetes, symptomatic severe multi-vessel CAD, and LVEF≤35%,

This week we talked to Dr. Alessandro Fichera! Dr. Fichera is the Division Chief of Colorectal Surgery at Baylor University Medical Center in Dallas, Texas and the Surgery Safety and Quality Officer since July 2020. His clinical and research interest include colorectal cancer and inflammatory bowel disease. We talked to him about the different types of surgeries for IBD including robotically assisted surgery. We talked a lot about J-Pouch surgeries and optimizing outcomes for patients. We discussed how he addresses sexuality with his patients when it may be affected by a surgery. Finally we discussed his "5 R's" principle for preventing surgical recurrence and his love of the blues. Links: Surgery for IBD- Crohn's & Colitis Canada Surgery for UC- Crohn's & Colitis Foundation- USASurgery for Crohn's Disease- Crohn's & Colitis Foundation- USAUnderstanding J-Pouch Surgery- Crohn's & Colitis Foundation- USALet's get social!!Follow us on Instagram!Follow us on Facebook!Follow us on Twitter!

Exim Bank is ISO certified. What does that mean? Joining me now to discuss why this is a major push from the Ministry of Industry Investment and Commerce for companies to get ISO certified we have Senior Securities Officer and Quality Officer at Exim Bank, Monique Burroughs https://kalilahreynolds.com/programmes/moneymoves Visit EXIM Bank's Business Advisory Service at: https://eximbankja.com IG: @eximbankja Giving you the tools to grow your business! *********** --- Support this podcast: https://podcasters.spotify.com/pod/show/kalilahrey/support

Carmen Canales  00:03Hello, I'm Carmen Canales, Senior Vice President and Chief People and Belonging Officer at Novant Health. Welcome to Talent Talk, a podcast that focuses on leadership strategies for engagement, development, and retention for the modern workforce. In each episode of Talent Talk, I'll interview a different leader about their transformational practices in leading teams in support of our patients and our communities. These conversations will leave you with a few key takeaways and actions you can put into place on your own teams. Our guest today is Dr. David priest, Senior Vice President of Safety, Quality, and Epidemiology at Novant Health. Welcome, Dr. Priest. Dr. David Priest  00:52Thank you, Carmen, excited to be here. Carmen Canales  00:54Dr. Priest, will you tell us a little bit about yourself and your journey to Novant Health and your journey into healthcare? Dr. David Priest  01:01Yeah, absolutely. So, I am an infectious diseases physician., I practice clinically in the greater Winston-Salem market. Back as early as high school thought I had some interest in going into medicine. And my first desire was actually to become a pediatrician. And I think I did that just because in high school, if you told girls that you were going to become a pediatrician, they all said, “Aww, isn't that sweet?” And great, right? That's, that's the very noble calling I had into medicine was probably just getting dates in high school. But thankfully, I got through what can be a difficult pre-medical time and all of that just kind of stayed on the train. And the funny thing is I went into adult infectious diseases, which is almost the opposite end of pediatrics. But I was really interested actually in oncology for a time. And Leukemia was actually the, the thing that I did a lot of in training and enjoyed caring for those with leukemia, but I got interested in the infections again. And then I got really interested in caring for those with HIV AIDS. And that's who I still love to care for. And they do so well now and that's very, very rewarding. So, I ended up over in the infectious disease world. I was in private practice for a time in Charlotte. So, I've had the privilege of being on, on the medical staff in several hospitals within the Novant Health system, which has really helped me in my current role. And then as an infectious disease physician, I started doing some system work in infection prevention and antimicrobial stewardship. And then that led to my current role as the Chief Safety and Quality Officer. Carmen Canales  02:43Wonderful! Well, that's fascinating. So, the past couple of years certainly have been really interesting for all of us, especially people in frontline roles and in leadership roles. And I would say that you have to have a little bit of both there. Will you tell us about your leadership style? And your approach to leadership in general? How has it changed throughout the pandemic, if at all? Dr. David Priest  03:06Yeah, what a great question. So I think it has changed. In a lot of ways, I've told people that I was in this role of just for about a year when the pandemic hit. And so, I think in many ways, the pandemic accelerated my leadership journey. And in other ways it hampered it, right? Because there were things that I just didn't have time to grow into or learn about. And so, you know, in some ways, people knew who I was now, and it just happened to be that with a pandemic hit, the Chief Safety and Quality Officer was an infectious disease doctor. And that worked out for me and I hopefully for the organization, but then there were things that I thought I just didn't get to and probably stunted my leadership growth in some ways. Fortunately, I had a very veteran team that was in our institute that it was regulatory or clinical excellence or infection prevention, that those leaders were continuing to do what they do and do it very well. And that allowed me to kind of focus on, on a lot of things in the pandemic. So, I do think it's changed in some ways, probably all along my leadership approach is to be is to be low drama, not, don't get too high, don't get too low. I want the team to know what to expect from me day-to-day and what to emotionally expect from me. I don't want them to have to manage me or my mood, right? You hear about leaders, I say, oh, was he in a good mood today? Is he in a good mood today? Or you know how he is, you know? I didn't want I want to be like that. I want to be very consistent and approachable. I think one thing we learn from the pandemic as it pertains to leadership is just reiterating the importance of communication. You know, and when Carl and you, Carmen, and others have been leading these calls, communication is so important. I think was one of the strengths of the organization through the pandemic. Carl's call was every week and people really pulling together to do the right thing. And so I realized as a leader communication was, was super important. And very precise communication. You know, we have all we have so much in the way of communication these days, cell phones and computers and tweeting and all that stuff, and yet, it becomes very imprecise. And then you have to be very specific when you're communicating. So, I try to be specific in my communication. You know, a few other little tidbits I use as a leader, one is, I tried to give credit, where credit's due. I have this great fear of taking credit for something that I didn't do. And I want my teams to get credit for what they do. I try to overdo "thank you' s", you know, thank people publicly…it's a good idea, and not in a manipulative way. But when they deserve it, you got to thank them. I tell our teams, you know, try to live like you've got nothing to prove or trying to lead, like, you've got nothing to prove, you know. I think if I got hit by a bus tomorrow, I did alright. You know, and so I don't have to prove anything, or climb over anybody or climb up some ladders. If we all kind of just acted like we didn't have anything else left to prove that, would I think really kind of keep the drama low and we really move in the right direction. And the other thing that's changed in the pandemic, in terms of my leadership is I'm much more of a cheerleader than I used to be. I didn't consider myself like a sunshine pumper at all, you know. I'm like a child of the late 80s, early 90s. And like, the culture was kind of cynical and sarcastic. And I felt a little bit like that. And during the pandemic, things...people were really down, and I thought, good golly, if I'm the cheerleader, now things must be really bad. Because I don't think of myself as a positive, "We can do this!". But I have kind of become one a little bit, which I think is just the circumstances around me changed. And I realized the importance of encouraging others and to get through it. So, those are some of the lessons I've learned during the pandemic. Carmen Canales  06:50How did you do that? How did you make the move to be more of a cheerleader, if that's not your natural inclination? Dr. David Priest  06:56Yeah, you know, I think I just realized that it was what the moment called for, you know, and I thought if, if no one else, me, people are just so cynical and pessimistic. And I understand why the world we're in and the politics and the pandemic. And just so many challenges, so many people are facing at home and at work and at school and all the things they're facing, I felt like, you know, it just changed my perspective on things. I couldn't be that kind of snarky person in the corner. If I was going to lead people, I was going to have to kind of say, appeal to, hey, there's a lot of positive going on here and we can do this. And so, it was kind of a change in mindset. That wasn't my natural way of thinking about things. And I listen, I still have a sarcastic quip in my head all the time. But, I feel like people responded to it. I think they were looking; they're looking for somebody to do that and help them and say, "We can do this. I know, it's hard, we can do it." And frankly, I think it changed because I was just inspired by what people in healthcare were doing. You know, you think about those nurses in the ICU and all that, how hard they worked. And the least I can do is to be a little more positive and try to get people to move in the right direction. So, I think it was all of those things together, probably. Carmen Canales  08:08Well, you know, what a great story for other leaders to not be set in our ways, and to really have an opportunity to be nimble to employ situational leadership. So, thank you for sharing that with us.  Dr. David Priest  08:18Yeah, absolutely.  Carmen Canales  08:19So, Dr. Priest, today's theme is "thriving through change". And I'd love to hear your thoughts about how have you seen clinical teams thrive amid change? You know, especially given the past couple of years that we've had. What have they done to create momentum and to really use this as an opportunity to thrive? Dr. David Priest  08:39Yeah, and I'll say what's one of the remarkable things about Novant about many things is how the clinical teams, despite the pandemic, have really kept their eye on the ball and caring for patients in, at a time when healthcare across the country has been really, really challenged. If you look at our annual dashboards, our annual goals, you can see what they've done not only have they have survived, they have thrived and which is pretty amazing. I mean, there's just a lot of will that they do that I think as we try to speak to clinical teams about this, this work and keep them positive and moving in the right direction, despite the changes, we try to appeal to why they went into healthcare. You know, most people that went into health care did so for the right reasons. And at their core, they still want to put the patient first, even when there's chaos and challenges and things that are really, really difficult. And it's because for many of them, healthcare is not a job, it's a calling. And so, I think when there's a time when things get really hard, and they think, "Can I do this anymore?", I think you we need to appeal to, to remember this as a calling. And we really hang our hat on that you assume the best of people and you assume their motivations are good and you appeal to that kind of best motivation. And so, I felt like if we kept them remembering or kept all of us remembering why we do this, and then we support them, then we would still get to where we needed to go. You know, we need to acknowledge problems when they occur. I think it was one of the things about Carl's call and the work that was being done during the pandemic, just transparency. This is what we know, this is what we don't know, this is the way it could go, this the way it might not go, this is why we're making this decision. People didn't always like that, got some emails and snail mail that people obviously didn't like those decisions. But I think the majority of people felt like we now see why you are doing this. We have a calling, and you seem to be working in good faith to make this better, and you are giving us information, then they can, they can say, I think they've got it, we're going to keep doing what we do. I think people in healthcare are very data driven. I think I think physicians and APPs and nurses they want to, when you show them information in a meaningful way that tells the story, and they will, they'll understand it, and then they will respond. And so, I think communication, information, transparency, appealing to what people got into medicine for, were all key to keeping us moving and caring for the patients at a time that was unprecedented in healthcare, at least in the time I've been in it. Carmen Canales  11:08So, you've talked a little bit about the importance of communication frequently and with specificity. What else would you say is important to involving a team in change, to making sure that they're a part of the process, even though ultimately, you're the leader of a particular group? Dr. David Priest  11:26Yeah, these are hard Carmen. These are really challenging for leaders, right? I think it goes on one level, it does go back to the mission, right? We remind people with the mission, it lets agree on what the mission is, even if we don't always agree about how the mission is going to be accomplished. And I think in healthcare, it's the constant reminder, at the end of this, there's a patient. And we may have this conversation in a room that's not even in a hospital or healthcare facility. But, down the line, these decisions affect someone in a bed somewhere, in a clinic somewhere. And I think all of us whether you're non-clinical, or even if you're clinical, and you're not always in the clinical space, there's this we're kind of tempted to forget that. Like, this is the family business, right? If Novant Health is a family, the family business is patients and healthcare. And so how do we constantly remember that? And so, I would say the first thing if you're going to help people kind of move through tough transitions is alright, let's all agree with what we're in the business of. And that's taking care of patients. And then once you agree, kind of on the mission, you have to think about, well, what's the method here? How do we all pull the rope in the same direction? And so, you know, I try to let people work. I don't want to be a micromanager. So as a leader, I try to say this, this is something that's yours, those, those people are often content experts more than I am in that thing. And I try to say, "Okay, this is, this is yours. You do what you want to with it, you get your team's doing, you know, the right thing with it." I don't micromanage them. At the same time, I think you can be too distant, right? So, I think it's, you know, if you are so distant, you have no clue what anybody's working on, then I think people often feel kind of alone and don't have support, but they also don't want you in their business all the time. So how do you strike knowing enough about what's happening everywhere, but not really getting in the way? And so, I think when people feel like you're there, but not too much there, then they will engage and they will change, and they will move forward. So, when you have those difficult conversations with people, you tend to be on the same page. Carmen Canales  13:29So, what tips do you have for our listeners today, Dr. Priest? How do you trust but verify? Dr. David Priest  13:35You know, I think it's again, communication, not only with your direct reports and people in the organization with patients, but I think it's having honest conversations, creating an environment where they feel like they can come to you and say, "Hey, this is where I'm stuck, I need you to move this or not move it. What do you think?" And giving them a little reason to, you know, a little room, I shouldn't say reason, a little room to fail, or not quite get through in the right way or learn a lesson. And so, I think it's, it's having those relationships where there's a lot of trust. So, where we talk about a lot, and I think you have to earn that trust by being reliable and being there. And I think when they know they can trust you with it, then I think they feel like they're part of the process. And they come to you if there's trouble. You know, and again, it can be just a quick text, "Hey, I need…let's chat a little later. I've got something I'm working on, what do you think?" And then, letting them do it. Carmen Canales  14:27So, Dr. Priest, you lead a pretty key area of the system. And so, there isn't much room for error when it comes to safety and quality. Having said that, will you tell us about a failure that you've experienced? How have you moved through it? What have you learned from it? Dr. David Priest  14:45Yeah, so you in the in the safety and quality world, we, there's some non-negotiables, right? We have a very low tolerance for failure around patient safety, right? It's too important. And so, we have to be risk averse in kind of the safety space. Whereas there's some other things we do if we're trying to innovate in a, you know, artificial intelligence product or develop something that's not touching patients, yet...we have, we're less risk averse, we're more willing to try something new. Especially if it doesn't cost a lot of money, right? Let's, let's give it a shot, right? And see how it goes. And so, if it doesn't work, we want to, we want to fail fast, and recognize that quickly, and not get too attached to it. I mean, sometimes projects become, people get very personal about them, this is my baby. And we all want this to let this go. But sometimes you got to say, look, we're all in this together, these are all our children, sometimes they don't work, and we have to kind of move on. And every year, we fail to some extent, we don't quite get to the quality metric we want to get to. We don't quite get that project in the right way. We don't get this thing off the ground. And I think we have to kind of regroup. Like I said, fail fast, understand what happened, do some do some post-event analysis, and work to try to not make that happen again. But I think in most regards, and we keep it simple and meaningful and straightforward, and we give communication, we communicate with people and give them information - we get there. I mean, year after year, we hit these quality metrics and targets because we're super-focused and pay attention to it every single day, we know the importance of the organization, and more importantly, the importance to the patients. So, you know, that's kind of the approach we take. What you do learn in healthcare is that biological systems really do not care at all about your quality metrics, or your projects. They really don't care. So, bacteria, viruses…they don't care about anything you do in quality, right? And, and human behavior is another wild card in all of that. So, between biological systems and human behavior, often things go in a direction you weren't expecting. And so, you have to have the humility to realize that all these things are very hard to anticipate, and sometimes you don't quite get there, and you try to be a little better the next time. Carmen Canales  16:57Great counsel for all of us, Dr. Priest. Research tells us that music can tap into both the right brain and left brain. Would you talk to us a little bit about your relationship with music and how does it feed your work? Dr. David Priest  17:11Yes, funny...in our institute a couple of years ago, we had to do, we wanted to do a safety quality symposium and we did it on Zoom. Unfortunately, it was in 2020, the height of the pandemic, and the theme was music. And we tried to make it a little lighter because there's so much serious stuff was going on. And so, we had people come and they were dressed up like their favorite music stars or their favorite concert t-shirt or and I gave actually a talk that was month-by-month what happened in 2020 as it relates to the pandemic. And I picked a theme song for that month, and I would play the song we'd kind of do a "name that tune" kind of thing and then I would reveal it and so I think my team knows it's pretty obvious that music plays a pretty important part of my life. And both listening to it and attempting to play it.  Carmen Canales  17:58What do you play? What do you attempt to play?  Dr. David Priest  18:00Well guitar and bass and mandolin, generally stringed instruments. There's a piano in my house I noodle with a little bit, but my, my daughter is the real the real talent. I'm kind of a just a stubborn enough guy to keep "messing with it" kind of person. You know, as far as listening goes, music is very soothing to me. So, I have vinyl records. So, on a Friday night, I will sit in my living room...vinyl is very popular now. You know, it's the number one application that's, that's not streaming right now. If you're buying something physical, vinyl is number one which is kind of amazing. But I will sit in my living room, maybe with an adult beverage, and put on records and stare out the window. And after a hard week and that's, that's very soothing to me. You know, I listen in my car. And sometimes I use music maybe to understand my own emotions, right? Elation, or melancholy, or anger...it's been a bad day I put some blues on. If it's been a better week, I put some jazz on. If I'm angry, I'll put a hard rock record on. And you know, lyrics are also very important to me, like some people listen to music and have no clue what the lyrics are. But I'm not one of those people. Like something very meaningful, or a set of words will come through...it's like poetry in a way that kind of actually will move me and I repeat and think about. And so, it's funny, it's the way my brain works. And sometimes someone will say something, and I realize it's a lyric from a song and immediately that song starts in my head or I'll start singing it to my wife and she'll get very annoyed. My brain ties words into music pretty, pretty easily. Carmen Canales  18:27Doesn't everybody think in lyrics? Dr. David Priest  19:04I do. I don't know how anybody lives without it. But so, in terms in terms of playing it, you know, I think sometimes people think that people who go into sciences or healthcare or whatever, aren't creative. But a lot of physicians and scientists are very creative, and you can almost approach music like a math problem. People with math brains sometimes are very good at music, so I don't have a lot of musical talent per se, but like I said, I'm just stubborn enough to stick with it. And I'll tell you, I shouldn't be quitting my day job as far as that goes. Carmen Canales  20:07Please don't, please don't! Do you have a favorite artist? Dr. David Priest  20:10I have a lot! And I listen to a lot of genres. Jazz on vinyl is so good! There's something about the pops in the...especially a live jazz album. But I love U2. I had the opportunity to be a guest...kind of a DJ on their Sirius XM channel in 2020, during the pandemic which was a real thrill for me. But I love all genres and have records from, from many different groups. Carmen Canales  20:38Wonderful, thank you for sharing that with us, David. And then lastly, what tips do you have on leadership? If you could leave our listeners with a few key things to think about, whether they're a new leader or a have been doing this for some time, any pro tips on leadership? Dr. David Priest  20:56I think low drama, like we talked about before, is a really important piece of it. And just day after day, they know what to expect. And you mean, you're very consistent. Even if you don't feel consistent in your own mind or your own heart, or you're not sure quite what to do. I don't mean to put on a false facade, you want to show vulnerability to your teams, and they want to be able to see that. But at the same time, you know, I think taking a deep breath and not getting too high or too low is really important. And I do think that idea of leading and living like you've got nothing to prove is a hard thing to do. Look, we all have egos, we all want to be recognized. I like awards as much as the next person. But at the end of the day, those awards aren't going to mean a whole lot, right? Your teams will remember how you treated them, not that you won awards. And so again, I'm not saying don't give me awards. They're great, but they're very fleeting, right? Speaking of music, you know, I told somebody on my team this the other day, awards are great. People need to be recognized. I understand that. But I don't know if you've ever seen this, there's a music video, Johnny Cash put out a number of years ago for a song called "Hurt". And the hurt song was originally done by Nine Inch Nails. And Johnny Cash did a version of it, much slower version of it. And in the video, there's footage of him as a young man. And there's footage of him as an old man sitting in his house, I guess, surrounded by trophies. And there's a line in the song where he says, you know, he talks about my "empire of dirt". And he's like pouring dirt out of some award he's won. I think he's recognized in his own life that these awards were nice at the time. But now at the end of my life, I don't know what they mean. But I think he would say the relationships I had with people and how I treated people whether on my team or my family or my friends or whatever, they're going to remember that. No one's going to remember these gold trinkets that you know when I'm gone won't mean anything. And so that whole, like "live like you got nothing to prove", if you can do that, and practice that, I think it's contagious, and it rubs off on people around you. Because then you don't really care about who gets credit, right? Your team can get credit because you don't care. And you're quick to recognize people when they've done a good job. And you're quick to thank them publicly. And you're quick to point out how great they're doing. And that kind of thing, I think is more important than awards. And so, I'm not always perfect at any of this, believe me. I have my days where I go home, like what the heck did I do today? But I think if I strive to do that in such a way that the team feels like I got their back, I recognize when they do good work. And I think because of that they want to be around here. That's what I try to do. And the last thing I'll say is, I would love for our team...I've told them this before, you know, let's say you got a great head coach in the NFL or on a volleyball team or whatever. When that coach accomplishes a lot or the team accomplishes a lot, people come and pick off the assistant coaches, right? I'm not a Patriots fan, per se, but Bill Belichick has coaches all over the league because he has a lot of success. And people say, "Oh, I'm gonna go pick off their assistants." I don't think it's a bad thing. I would love for members of our team to get picked off over the years, because they're doing great work. And they're going on to bigger and better things, right? I wouldn't want to hold them back. Most of them have jobs right now in our institute. That's not the last job they'll ever have. But I want them to leave because something bigger and greater and something awesome has happened because we helped facilitate that. And so, you almost have a coaching tree of your team that's spread out maybe all over the country. You can say oh yeah, we used to work in nobody is your safety quality. That's where I got my start. I learned a ton. And then I went on to this thing over here because I would love to, in my retirement days be sitting on a pier somewhere fishing and having people that work for me, calling me going, "Hey, what do I do about this?" and I'll say, "I don't know...you're screwed. I'm retired, good luck." No, I'd like them to call and say, “I really appreciate it. That was such a great time and you helped facilitate that.” So, I think thinking like that to...where is my team going and maybe they're staying there forever? That may be their calling and they want that position forever. But there'll be others who want to do other things, and why not we help them do that, whether at Novant or elsewhere if it's, it's really what they're pursuing. So, I try to have that kind of attitude, too. Let me support you and help you get to where you want to go.   Carmen Canales  25:12What a great approach to support our team members in getting to where they want to be. Whether that's in a leadership role themselves or continuing a great career here at Novant Health.   Dr. David Priest  25:21Yeah, absolutely. Novant is so big. There are often those opportunities here, right? There within the organization. And I love seeing that, hey, I'm gonna go over here and this other part of Novant, because it really speaks to my interests and my skill set. And yeah, absolutely. Let's make that happen. It's really, it's really fun to see that.   Carmen Canales  25:41We're talking about zigzag career growth, so you don't have to leave to lead.   Dr. David Priest  25:47Yeah. There's the official PC, People and Culture term, right? That I didn't know...zigzag.  Carmen Canales  25:54Well, Dr. David Priest, I'd like to thank you again for being our inaugural guest. Thank you so much for your wisdom and your perspective on leadership, and on leading change. Dr. David Priest  26:06Great. Thanks for having me. Carmen Canales  26:09I hope you enjoyed today's podcast. Make sure to look out for future episodes of "Talent Talk” where you typically listen to podcasts. Thank you for listening, and until next time, keep inspiring the talent around you!

I denne spesialepisoden sendt fra Nelfos årskonferanse får du høre om temaet bærekraft fra Knut Gaaserud (administrerende direktør i Caverion Norge), Anders Rør (Sustainability and Quality Officer i Solcellespesialisten), Ove Guttormsen (administrerende direktør i Nelfo), og Marius Strand (direktør for kommunikasjon i Nelfo og prosjektleder for årskonferansen). Tune in! Hosted on Acast. See acast.com/privacy for more information.

In this latest episode of ASTCT Talks, Dr. Steven Pergam talks with Dr. Amy Spallone and Dr. Emily Ford to discuss Monkeypox in HCT and CAR T. They cover the basics of Monkeypox, risk factors for Monkeypox among patients, presenting symptoms for Monkeypox, vaccines for Monkeypox and more. About Dr. Steven Pergam Dr. Steven Pergam (@PergamIC) is an Infectious Diseases Physician and Professor at the Fred Hutchinson Cancer Center in the Division of Vaccine and Infectious Diseases. He is also the Infection Prevention Director of the Cancer Center, and a faculty member of the University of Washington's Division of Allergy & Infectious Diseases. His research focuses on the epidemiology, treatment and prevention in high-risk immunosuppressed cancer patients. He is particularly interested in vaccines and hospital acquired pathogens, and is a member of the ASTCT Infectious Diseases Special Interest Group. About Dr. Amy Spallone Dr. Amy Spallone (@A_Spallonii) is an Infectious Diseases physician at the University of Texas MD Anderson Cancer Center. After completing a 2-year clinical fellowship and a 1-year advanced research fellowship at Baylor College of Medicine, she joined the faculty in 2021 at MD Anderson, where she is the Associate Chief Infection Control Officer and Patient Safety & Quality Officer in her department. She is also involved in numerous treatment and lab-based clinical trials focused on viral pathogens in patients with hematologic malignancies and recipients of hematopoietic cell transplants and cellular therapies About Dr. Emily Ford Dr. Emily Ford is an Assistant Professor at the University of Washington and an Associate in the Vaccine and Infectious Diseases Division at the Fred Hutchinson Cancer Center. She is a physician on the Infectious Diseases consult service at the Fred Hutchinson Cancer Center and in the Roosevelt Virology Clinic at the University of Washington in Seattle.

GHWCC Global Businesswomen's Pod Episode 27: 2022 Breakthrough Woman Dr. Robbyn Traylor, Acute Care Services' Chief Medical Officer, Next Level Urgent Care, LLC Please join us on our August 11 Businesswomen's POD to hear Acute Care Services' Chief Medical Officer Robbyn Traylor's wise words on how she approaches her work. "Excellence starts with a decision to be the best, and your positive intention for the work creates an atmosphere for success," she says. "I would also advise women to offer your thoughts and ideas for process improvement to your team. You can lead right where you are- you don't have to have a manager title to be an incredible leader." Traylor also serves as Quality Officer at Next Level Urgent Care, LLC.

GHWCC Global Businesswomen's Pod Episode 27: 2022 Breakthrough Woman Dr. Robbyn Traylor, Acute Care Services' Chief Medical Officer, Next Level Urgent Care, LLC Please join us on our August 11 Businesswomen's POD to hear Acute Care Services' Chief Medical Officer Robbyn Traylor's wise words on how she approaches her work. "Excellence starts with a decision to be the best, and your positive intention for the work creates an atmosphere for success," she says. "I would also advise women to offer your thoughts and ideas for process improvement to your team. You can lead right where you are- you don't have to have a manager title to be an incredible leader." Traylor also serves as Quality Officer at Next Level Urgent Care, LLC.

Leslie Jurecko, MD, MBA, is Chief Safety and Quality Officer of Cleveland Clinic Health System, and a pediatric hospitalist with Cleveland Clinic Children's. As Chief Safety and Quality Officer, Dr. Jurecko is responsible for the development and implementation of Cleveland Clinic's Enterprise Quality and Safety strategy and driving high reliability across the enterprise. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 (https://www.surveymonkey.com/r/3DXCFW3) CME credit is available for up to 3 years after the stated release date Contact CEOD@bmhcc.org if you have any questions about claiming credit.

GHWCC Global Businesswomen's Pod Episode 20: 2022 Breakthrough Woman Dr. Robbyn Traylor, Next Level Urgent Care Dr. Robbyn L. Traylor is Chief Medical Officer of Acute Care Services, Quality Officer and leads the Clinical Research Department at Next Level Medical, a Houston-based company delivering urgent care, primary care, occupational medicine, and clinical research to the community. Dr. Traylor's professional experiences range from primary care to emergency medicine, utilization review and hospital medicine. Dr. Traylor learned the value of building teams with varying perspectives of how to overcome challenges and how, in doing so, we are professionally and creatively richer for our differences.

GHWCC Global Businesswomen's Pod Episode 20: 2022 Breakthrough Woman Dr. Robbyn Traylor, Next Level Urgent Care Dr. Robbyn L. Traylor is Chief Medical Officer of Acute Care Services, Quality Officer and leads the Clinical Research Department at Next Level Medical, a Houston-based company delivering urgent care, primary care, occupational medicine, and clinical research to the community. Dr. Traylor's professional experiences range from primary care to emergency medicine, utilization review and hospital medicine. Dr. Traylor learned the value of building teams with varying perspectives of how to overcome challenges and how, in doing so, we are professionally and creatively richer for our differences.

"Los sellos en mi pasaporte de todos los países que he visitado por trabajo, simbolizan también todas las noches que he sacrificado con mi familia" - Ana Maria Rodriguez, Chief Food Innovation and Quality Officer at Pizza Hut InternationalTe invitamos a escuchar esta inspiradora historia, de una "Tika", esposa, madre y soñadora, quien dejó su país para perseguir sus sueños profesionales.  Únete a la familia de Rollos de Mujeres - PODCAST,  síguenos en todas las redes sociales como @RollosDeMujeres o da clic en los siguientes enlaces:INSTAGRAMFACEBOOKTWITTERY el blog www.rollosdemujeres.comDisfruta también de nuestros segmentos especiales:Co-Host: @luciajmoralesContent Producer: @adrianaradioVideo Producer: Mario PardoEpisodio traído a ti por TRADERS VILLAGE  de Grand Prairie. Están abiertos de Viernes a Domingo, siguiendo las medidas de seguridad necesarias y con diversión y opciones de compras para toda la familia. Visítalos en 2602 Mayfield Road, Grand Prairie, Texas 75052.Gracias también a nuestros patrocinadores EL RIO GRANDE - LATIN MARKET. Aprovecha de sus grandes especiales cada semana, visita su página www.ElRioGrande.net para que los veas. Tienen carnes con los mejores cortes, frutas y verduras frescas, pasteles deliciosos, pan calientito y platillos latinos deliciosos ya preparados y listos para llevar a casa en su área de cocina. Síguelos en las redes sociales como @elriomarket

In this episode, featuring Jennifer Welser, DVM, DACVO, Chief Medical and Quality Officer at MARS Veterinary Health, we delve into the concept of Value-Based Veterinary Care. Dr. Welser presents a case for change and why it makes sense to consider a value-based approach in the future to benefit both pets and people. 

Dr. Leslie Jurecko, Chief Safety and Quality Officer at Cleveland Clinic, joins host Dr. Brian Bolwell to discuss the importance of creating psychological safety at all levels of an organization.

Donna Loveland, Chief Compliance and Quality Officer, explains the main elements of a strong corporate compliance program and shares why corporate compliance is vital to fulfilling the mission of the Arc Oneida Lewis.The anonymous corporate compliance hotline at the Arc Oneida Lewis is 315-272-1545.https://www.thearcolc.org/

Dr. Ettore Palazzo, the Chief Medical and Quality Officer at EvergreenHealth, discusses COVID-19 variants and how to know when to test for them.

In this episode of Learning to Lead, Dr. Leslie Jurecko, Chief Safety and Quality Officer at Cleveland Clinic, shares her thoughts on just culture, how to have the bravery to speak up in difficult situations, and how all Cleveland Clinic caregivers can live the value of Safety and Quality through their work.

In this podcast, we discuss food safety culture, including how food safety culture is established, measured, and how they are expected to change in light of ongoing advancements in food science and policy. Our guests include Hugo Gutierrez, Global Food Safety and Quality Officer for Kerry, and Bob Gravani, Professor Emeritus of Food Science and … Continue reading Episode 29: All About Food Safety Culture →

For this episode, I had the pleasure of talking to the inspiring, global leader Dr. Stella Peace. Stella is the Chief R&D and Quality Officer at the largest Frozen Food Company in Europe, Nomad Foods. Packed full of insight and information to help inspire you no matter where you are in your career. Join us as we discuss Stella's impressive career in R&D, the importance of finding your purpose, good role modeling and communication as a leader. Stella is a member of the Nomad Executive Team and she currently leads a team of over 150 scientists across Europe. In this episode, she explains her beginnings in the industry and the attributes that have helped her along her incredibly successful journey. We discuss the idea of good leadership during a pandemic and how it has forced us to 'innovate the way we innovate'. We also discuss staying on top of emerging trends such as sustainability and plant-based diets and the shift into online shopping. Finally, Stella shares some of the lessons she's learned over the past year, the future of Nomad Foods, finding the right work-life balance and the benefits of taking time out to engage with team members. As ever, if you'd like to get in touch you can reach me at Jonathan.ohagan@leaderexecutivesearch.com

EP 52 Barbara Vercruysse | What's On Your Mind? Hi I am Peter and I give you a weekly podcast about personal development, mindset & selling. What's On Your Mind ? is a 1 hour conversation. Everybody has a story and a gift. And I want to bring out the story of my guest. Barbara Vercruysse is a Mentor, Personal Coach, Business Coach, Thought Leader and Public Speaker. +25 professional years as an entrepreneur, business consultant, mentor and role model on how to become resilient with grace after overcoming multiple challenges, surviving a stage 4 cancer being one of them. Happily married for more than 20 years, mom of 3 wonderful young adults, she strongly believes in leading by example. One of her clients is a group of BMW-dealerships where she operates as a Quality Officer and Business Coach, she is responsible for screening all business processes and guiding people to perform optimally in their job. She recently founded her own online school ‘ Barbara's School of Wisdom' . She was published in the Huffington Post and Thrive Global . She was selected for the ThoughtLeaderSchool founded by Bryant McGill and is part of the selection committee of Peaceprize.org. She reaches millions of people with her weekly Inspirational Talks on different social platforms. Connect with Barbara on social media: https://www.linkedin.com/in/barbara-vercruysse-431027113/ Music: Uplifting Funky Music by AleksandrKrivtsun (Copyright) Voice-over: Melissaharlowvo Let's connect: LinkedIn: https://www.linkedin.com/in/petersnauwaert Twitter: @petersnauwaert Instagram: @ps_grow Facebook: https://www.facebook.com/PSGROW E-mail: peter@psgrow.com

Hugo Gutierrez is the Global Food Safety and Quality Officer for Kerry. He has 25 years of experience in leading global, virtual, and multicultural quality, food safety, and regulatory teams. In his current position, he is responsible for developing and executing a long-term strategy to transform their quality, food safety, and employee safety into world-class systems. Prior to his position at Kerry, he served as Vice President of Quality and Regulatory at Hershey Corporation, Director of International Quality and Regulatory Operations for General Mills, and held QA-related positions with Cadbury Schweppes USA, Pfizer in Canada, and Adams (Warner-Lambert) in Colombia.  Gutierrez holds a B.Sc. in Industrial Engineering from Javeriana University and an M.B.A. from Icesi University, both in his home country of Colombia. He speaks fluent Spanish, French, English, and basic Portuguese. In this episode of Food Safety Matters, we speak to Hugo [28:09] about: How food safety culture and behavior are fundamental parts of doing business The importance of engaging senior company leadership The influence of geography on food safety culture Using cultural differences as an intrinsic part of an overall food safety strategy The challenges of managing food safety at a global company New approaches for training and employee learning The significance of always learning new skills What being effective in food safety looks like Continuous improvement and Six Sigma Connecting with all levels of the company through proper communication Global regulatory challenges Management tips for the global food industry Opportunities and changes during the pandemic Supply chain impacts Encouraging employee success Bob Ferguson's Food Safety Insights [14:26] Bob joins us to discuss his article featured in our October/November 2020 issue. Want more from Bob Ferguson? Find more of his articles and podcast segments. News Mentioned in This Episode FDA Launches Voluntary Pilot Program to Evaluate Third-Party Food Safety Standards [7:22] NSF Honors Dr. Jennifer McEntire at Food Safety Summit [11:12] Jennifer McEntire's articles and podcast appearances. Sponsor Arm & Hammer Animal and Food Production is the only global food chain partner integrating diverse technologies for food safety. The suite of products in the ARM & HAMMER portfolio fit with a multi-hurdle, multi-technology approach to help the protein industry mitigate risks from Salmonella, Campylobacter, Escherichia coli, and other foodborne pathogens. ​​ Find out more at ahfoodchain.com Keep Up with Food Safety Magazine Follow us on Twitter @FoodSafetyMag and on Facebook.  Subscribe to our magazine and our biweekly eNewsletter. We Want to Hear From You! Please share your comments, questions, and suggestions. Tell us about yourself—we'd love to hear about your food safety challenges and successes. We want to get to know you! Here are a few ways to be in touch with us. Email us at podcast@foodsafetymagazine.com. Record a voice memo on your phone and email it to us at podcast@foodsafetymagazine.com.

On this week’s #LeadingfromPurpose #Podcast, we’re talking chocolate! Joining Nick Craig this week is Pablo Perversi, the Chief Innovation, Sustainability & Quality Officer as well as the Head of Gourmet, for @BarryCallebaut to talk about being the world leading chocolate and cocoa manufacturer in the midst of world crises including climate change and COVID-19. @BarryCallebaut is a $7.4 billion USD company that thrives on looking towards the future for opportunities that drive the energy of their employees. As the head of Innovation, Pablo leans in to the force of growth to a path of plain sailing.

For the past several months, the majority of us have only left our homes for essential errands or to go to work. Now that most states have lifted restriction orders, many people are wondering what life will be like post-quarantine. Cleveland Clinic’s Interim Chief Safety and Quality Officer, Dr. Aaron Hamilton, discusses the biggest changes we can expect to see and how to determine the risk of some activities and events. He also offers advice on how we can continue to protect ourselves as we learn to live with COVID-19.

This episode features Angela Shippy, Chief Medical and Quality Officer for Memorial Hermann Health System. Here, she talks about the importance of being able to lead people through change in her role, the changes coming to the healthcare industry post-pandemic, and more.

ASN Executive Vice President Tod Ibrahim interviews David White, ASN's Regulatory and Quality Officer, about policy updates in the field of telehealth during the COVID-19 pandemic.

ASN Executive Vice President Tod Ibrahim interviews David White, ASN's Regulatory and Quality Officer, about policy updates in the field of telehealth during the COVID-19 pandemic.

ASN Executive Vice President Tod Ibrahim interviews David White, ASN's Regulatory and Quality Officer, about policy updates in the field of telehealth during the COVID-19 pandemic.

ASN Executive Vice President Tod Ibrahim interviews David White, ASN's Regulatory and Quality Officer, about policy updates in the field of telehealth during the COVID-19 pandemic.

In this episode, Scott talks to Dr. Victoria Walker, the Chief Medical and Quality Officer at The Evangelical Lutheran Good Samaritan Society. Here they discuss caring for the aging and elderly population, the importance of quality relationships, the Four M’s, and more.

A discussion with Dr. Stephen Leffler, Chief Population Health and Quality Officer at the UVM Health Network and an emergency medicine physician about the progress we've made in combating the opioid crisis and how far we have to go.

Date: May 30, 2013 Featuring: Jerry Penso, MD, MBA, Chief Medical and Quality Officer, American Medical Group Association Phil Yphantides, MD, Hypertension and Diabetes Physician Champion, Sharp Rees-Stealy Medical Group Ola Akinboboye, MD, MPH, FACC, Associate Professor or Clinical Medicine, Weill Medical College of Cornell University; Medical Director, Queens Heart Institute; President, Association of Black Cardiologists Bob Mathews, President and CEO, MediSync   In order to improve health outcomes and slow health care spending in the US, much of which is fueled by millions of people with poorly managed chronic conditions, health care providers are rethinking how they engage with patients who are most at risk. Hypertension is a case in point. Left untreated, individuals are on track to develop heart disease, strokes, and more. Yet the US Centers for Disease Control and Prevention (CDC) estimate that 30 million Americans with high blood pressure aren’t receiving the proper care. The reasons are complex and multifaceted. That’s why the American Medical Group Foundation decided six months ago to harvest the best hypertension interventions and innovations from leading medical group practices, and spread the learning via Measure Up, Pressure Down, a three-year national campaign. This WIHI looks at how the initiative is progressing.Each guest has a unique perspective on the issues surrounding hypertension, as well as experience transforming group practices to deliver the right care to the right patient at the right time. Our guests agree that access to primary care is an important factor in untreated high blood pressure, but they assert that this tends to obscure other defects in the system. That’s why the campaign planks, described in a detailed toolkit, focus on eliminating “dropped balls” and map out ways medical groups can more reliably and accurately engage with the patients with high blood pressure they do see.Learn about an effort that promises to impact both health care delivery and population health.

Overview:   Marty Scott describes his experience with safety and quality and tells engaging stories about his journey towards high reliability in healthcare.   Dr. Marty Scott’s Biography:   In March 2015, Marty B. Scott, M.D. was named Senior Vice President and Chief Quality Officer for Meridian Health System. At Meridian, he will be using his expertise in high reliability to strengthen patient safety, quality, and the overall patient experience. Previously, he served at Wake Forest Baptist Health, which he joined as Vice President of Brenner Children’s Hospital in October 2010. A leader in children’s healthcare and administration, Dr. Scott served as Brenner’s Senior Administrative Executive until July of 2014. During his tenure, Brenner Children’s Hospital debuted in the US News and World Reports Top 50 Children’s Hospitals. In addition to his responsibilities as Vice President of Brenner, Dr. Scott was named Chief Patient Safety Officer in July 2011. In this role, he was responsible for coordinating tasks and activities associated with ensuring the safety of all Wake Forest Baptist health patients. In July of 2014 he was named Chief Patient Safety and Quality Officer with the added responsibilities for the quality and performance improvement of the healthcare system. He had a joint faculty appointment as a Pediatric Intensivists within the Departments of Pediatrics and Anesthesiology.   Dr. Scott completed his undergraduate work at David Lipscomb College in Nashville and earned his medical degree at the University of Louisville in Kentucky. He received his MBA from the University of North Carolina at Charlotte.   Show Notes:   High-reliability is a journey, it isn’t necessarily an end goal because when organizations say “we’ve arrived” at high-reliability it is easy to let their guard down.   Most employees go to work each day to do a good job, not to cause errors or failures. Unfortunately many people believe that accidents or failures are the fault of errant employees who are not trying hard enough. The reality is that even when failure occurs in the presence of people doing work, there are often underlying condtions   In many situations safety must come first. Safety, quality, empathy and respect are important for high-reliability, but in many high-reliability organizations safety must come before the other goals, and those other goals will be subordinate to safety. However, empathy and respect for others can help when leaders explain why safety must come first.      Sign up for our Newsletter here, or go to: www.v-speedsafety.com/email-subscription.   Time-Stamped Show Notes:   0:35-Randy introduces Dr. Marty Scott and describes who he is, including reading his formal biography. 3:16- Randy asks Marty, “Okay, we’ve heard your formal bio, but tell us what makes you tick, what motivates you, what inspires you, or generally why you do what you do?” 4:20-Marty and Randy discuss how most employees go to work every day to do a good job, not to make mistakes or errors or cause failure. 8:18-Randy asks Marty to discuss his perspective on empathy and respect. 18:33-Randy describes Crew Resource Management training and the benefits. 31:07-Randy asks Marty, “If you could be granted one wish for leadership or organizational change/development what would it be?”   Resources:   Book Recommendation: Drive by Daniel Pink, Managing the Unexpected by Karl Weick and Kathleen Sutcliffe, Switch by Chip and Dan Heath, Influencer by Joseph Grenny, and The Power of Habit by Charles Duhigg.   Contact:   Web: www.meridianhealth.com Email: mbscott@meridianhealth.com    

On the Wednesday, July 17th, 2013 broadcast at 12 Noon Pacific/3PM Eastern our special guests are Jim Hansen, VP of Lumeris 's Accountable Delivery System Institute and Dr Jerry Penso Chief Medical and Quality Officer the American Medical Group Associaton (AMGA). We'll discuss the recent announcement by the Centers for Medicare and Medicaid of the results from the first year of participation in the Pioneer ACO program. Depending on who you speak with, there is a different take on how to interpret the movement within and out of the Pioneer program. For background see: Pioneers Take Arrows While Settlers’ Get the Land?’at @ACOwatch. Join us for a timely and informative exchange on this important development in the roll out of the Affordable Care Act. For additional context, check out the 'This Week in Health Innovation with Michael Millenson'. Join us!

Episode #139 is a conversation with Dave Munch, MD, who is the Senior Vice President and Chief Clinical Officer for Healthcare Performance Partners (HPP). Before joining the consulting firm, Dave was a senior C-level clinical leader at Exempla Lutheran Health System where he led their Lean Production applications for more than five years, resulting in substantial improvements in both clinical and non-clinical processes. Today, we are talking about important Lean mindsets and systems principles, including making it safe for people to surface problems in the workplace and aligning management behaviors and methods at all levels so we can use Lean to achieve our most important objectives in healthcare. Dave is also a speaker at the upcoming Lean Healthcare PowerDay event, produced by HPP. Hope to see you there! Conflict of interest disclosure: I will be a paid speaker at the Lean PowerDay event. To point others to this, use the simple URL: www.leanblog.org/139. You can find links to posts related to this podcast there, as well. Please leave a comment and join the discussion about the podcast episode. About Dave Munch MD: Dave Munch, M.D.
Senior Vice President and Chief Clinical Officer Dave oversees all of HPP’s clinical and Lean Healthcare engagements. He plays a lead role in new services development and HPP’s continuous adaptation to the healthcare industry’s ever-changing needs. Dave previously served at Exempla Lutheran Medical Center as their Chief Clinical and Quality Officer. He led their Lean Production applications for more than five years, resulting in substantial improvements in both clinical and non-clinical processes. Dave received his M.D. from the University of Colorado’s Health Sciences Center. He is also a faculty member for the Belmont University Lean Healthcare Certificate Program. For earlier episodes of the Lean Blog Podcast, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes. You can also listen to streaming episodes of the podcast via Stitcher: http://landing.stitcher.com/?vurl=leanblog If you have feedback on the podcast, or any questions for me or my guests, you can email me at leanpodcast@gmail.com or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.

This episode features a conversation between Catherine Dulmus, Associate Professor, Associate Dean for Research, and Research Center Director at UB's School of Social Work, and Maria Cristalli, Hillside Family of Agencies' Chief Strategy and Quality Officer. They discuss the formation of their Community-based Participatory Research (CBPR) project to promote research to practice and practice to research.