Podcasts about servitization

The real revolution is not just AI building products - it's AI rewriting how we build them. In this episode of #ZeroToInfinity, Avnish Bajaj and Aakash Kumar cut through the noise to reveal why AI is far more than just another tech wave - it's a paradigm shift. This conversation offers a comprehensive, unfiltered exploration of AI's evolution, its current impact on industries and knowledge workers, and how it's reshaping the future of work. From drawing parallels with past tech bubbles like dot-com and crypto to decoding AI's leap from correlation to causation and the emergence of “Servitization of Software,” they break down why founders who wait will be left behind. Discover why the future isn't about AI replacing humans - but enhancing human capability. Only on the #ZeroToInfinity podcast. 

In this episode of the Aftermarket Champions podcast, host Vivek Joshi interviews Christian Kowalkowski, a professor at Linköping University and director of the Center for Business Model Innovation. They discuss the significance of business model innovation, particularly in the context of servitization within the manufacturing sector. Kowalkowski shares insights on the challenges faced by manufacturers, the importance of cultural shifts, and the evolving expectations of customers. The conversation also touches on the marketing strategies necessary for successful subscription models and the future of business model innovation in various industries.Takeaways1. Business model innovation is crucial for sustained competitive advantage.2. Servitization allows manufacturers to create new revenue streams.3. Cultural shifts within organizations are essential for successful transformation.4. Customer expectations are evolving towards performance-based outcomes.5. The transition from CapEx to OpEx is reshaping business models.6. HR challenges can hinder the progress of servitization initiatives.7. Effective risk management is vital in subscription-based models.8. Different industries have varying receptiveness to subscription models.9. Marketing strategies must adapt to new business models and customer engagement.10. The future of business model innovation is promising, with many opportunities for growth.

The automotive industry is undergoing a radical transformation, with innovations that will redefine transportation, sustainability, and mobility. In this episode, we discuss the eight key trends shaping the industry by 2025, including:AI-Powered Vehicles:Discover how artificial intelligence is optimizing everything from driving systems to supply chains, and why the automotive AI market is set to soar to $200 billion by 2032.Self-Driving Cars:Explore the progress in autonomous vehicles, which could save thousands of lives annually and transform urban mobility.The EV Revolution:Learn how electric vehicles are becoming mainstream, with projections showing significant adoption by 2025 and beyond.Connected Vehicles:Cars are becoming an extension of our digital lives, with software-defined features and over-the-air updates enhancing the driving experience.Servitization:From ownership to subscription, discover how automakers are rethinking car ownership models to offer flexible, all-inclusive solutions.Sustainability:The industry is embracing eco-friendly practices, from sustainable sourcing to battery recycling, to minimize its environmental footprint.Resilient Supply Chains:AI and innovation are helping automakers build robust, sustainable, and ethical supply chains for the future.Collaboration & Innovation:Explore how partnerships between automakers, tech companies, and governments are driving the transformation of the transportation ecosystem.Why You Should Listen:Get insights into how these trends will impact car ownership, the environment, and the future of transportation. Whether you're an industry insider or simply curious about what's next for the cars we drive, this episode offers a comprehensive look at the exciting changes ahead.What trend are you most excited about in the future of cars? Share your thoughts and join the conversation about how technology and sustainability are reshaping the automotive world. Subscribe to our podcast for more insights into how technology is reshaping the auto industry. Visit The Future of Commerce for more resources on a wide range of topics and trends impacting your business.

In this conversation, Vivek Joshi interviews Meindert Flikkema, a professor of innovation strategies for services, discussing the evolution of service innovation, the transition from consulting to academia, and the challenges and opportunities in the field. They explore the shift towards servitization in manufacturing, the impact of digitalization, and the generational changes affecting service perceptions. The conversation also addresses labor shortages, barriers to large-scale digital servitization, and the characteristics that distinguish successful service innovation champions. Finally, they discuss future trends, particularly the role of sustainability and venture capital in shaping business models. Chapters 00:00 - Introduction to Service Innovation and Meindert Flikkema 02:58 - Transitioning from Consulting to Academia 05:52 - The Shift to Servitization in Manufacturing 09:00 - Challenges and Opportunities in Service Innovation 11:58 - The Role of Digitalization in Service Transformation 14:56 - Generational Changes and Their Impact on Services 18:03 - Navigating Labor Shortages and Skills Gaps 20:57 - Barriers to Large-Scale Digital Servitization 24:07 - Identifying Champions in Service Innovation 27:06 - Future Trends in Service Innovation and Sustainability Takeaways: - Service innovation emerged as a distinct field due to a lack of focus on services in traditional business models. - The shift to servitization is gaining momentum, driven by sustainability and digitalization. - Labor shortages are a significant challenge for service innovation in manufacturing. - Companies often struggle with the transition to service-oriented business models due to persistent misconceptions. - Digital servitization is becoming essential, yet many companies remain stuck in pilot phases. - Successful service innovation requires client involvement and commitment from both sides. - Maturity models are crucial for understanding the progression of service innovation. - Regulatory pressures can drive innovation more effectively than market potential alone. - Venture capitalists are increasingly favoring service-oriented business models. - The future of service innovation will be shaped by sustainability and technological advancements.

In this episode of the Unscripted podcast, host Sarah Nicastro welcomes Dr. Kawal Kapoor, Research Manager at the Advanced Services Group of Aston Business School, and Sandra Benbow, Senior Industrial Fellow and Servitization Mentor, for a discussion based on both their research and hands-on work with firms, about how coalitions play a valuable role in the Servitization journey. Kawal oversees research for the Advanced Services Partnership, focusing on publishing in top peer-reviewed journals and creating executive workshops and mini-guides on servitization. In her book, Servitization Strategy, she explores outcome-based business models, known as Advanced Services Business Models, offering practical guidance on how firms can innovate these services through servitization. Sandra is a business growth coach, ecosystem builder, and innovation champion. Over the last twenty years, she has helped over 400 founders and senior executives launch, scale, and grow their businesses. Sandra is also a Business Growth and Management Coach for the Evergreen Coaching Group and an ITU Digital Ecosystem Expert at the International Telecommunication Union. If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts. Also, subscribe to our newsletter right here: https://www.futureoffieldservice.com/the-insider

Jamie McLennan, Will Crabtree, and Deborah Corn discuss the importance of the print customer experience and trust, the power of engaging content and messaging, and tips for managing the customer journey to build lasting, authentic relationships. Mentioned in This Episode: Red Bull Flugtag Tampa: https://www.redbull.com/us-en/events/red-bull-flugtag-tampa Children's Cancer Center: https://childrenscancercenter.org/ Holiday Cards Campaign: https://childrenscancercenter.org/holiday-cards/ The National Franchise Show: https://www.franchiseshowinfo.com/ ‘The Servitization of Print Business with Robert Rose, The Content Advisory': https://podcastsfromtheprinterverse.com/the-servitization-of-print-business-with-robert-rose-the-content-advisory/ Robert Rose: https://robertrose.net/ The Content Advisory: https://contentadvisory.net/ thINK: https://www.thinkforum.com/ Jamie McLennan: https://www.linkedin.com/in/jamieprints DMR Graphics: www.dmr-graphics.com/ Innvoke: https://innvoke.com/  Will Crabtree: https://www.linkedin.com/in/willtheprinter/ Tampa Media: https://tampa.media/ We Wrap Tampa: https://carwraptampa.com/ Sign Parrot: https://signparrot.com/ Gorilla Consultants: https://gorillagurus.com Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net

In this session from Future of Field Service Live in Cologne, host Sarah Nicastro talks with Joern Lindstaedt, VP of Global Customer Service at Rolls Royce Power, about the company's famous “power by the hour” innovation and how an early start at Servitization translates to a culture of continual innovation. Joern brings over 20 years of experience in customer and product support across aviation, transportation, and power generation. He has vast experience leading global, cross-functional teams and driving the development and implementation of worldwide service support strategies and MRO networks. If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts. Also, subscribe to our newsletter right here: https://www.futureoffieldservice.com/the-insider

Robert Rose, Chief Strategy Officer at The Content Advisory, joins Deborah Corn to discuss building trust and transitioning from transactional services to creating value-driven customer experiences, expanding the idea of a customer, and innovative strategies to foster loyalty and engagement throughout their journey with your business. Mentioned in This Episode: Robert Rose: https://robertrose.net/ The Content Advisory: https://contentadvisory.net/ This Old Marketing Podcast: https://thisoldmarketing.com/ thINK: https://www.thinkforum.com/ Joe Pulizzi: https://joepulizzi.com/ The Content Marketing Institute: https://contentmarketinginstitute.com/ Deborah Corn: https://www.linkedin.com/in/deborahcorn/ Print Media Centr: https://printmediacentr.com Partner with Print Media Centr: https://printmediacentr.com/partnerships/ Subscribe to News From The Printerverse: https://printmediacentr.com/subscribe-2 Project Peacock: https://ProjectPeacock.TV Girls Who Print: https://girlswhoprint.net

In this episode of the Unscripted podcast, host Sarah Nicastro welcomes Dr. Kawal Kapoor, Research Manager at the Advanced Services Group of Aston Business School and Co-Author of the new book and related Playbook, Servitization Strategy: Delivering Customer-Centric Outcomes Through Business-Model Innovation to share her insights on the state of Servitization, the potential that still exists, and what resources companies can expect from the new book and Playbook. Kawal oversees research for the Advanced Services Partnership, focusing on publishing in top peer-reviewed journals and creating executive workshops and mini-guides on servitization. Her expertise includes service-oriented value networks, platform ecosystems, force field analysis, service business models, and the diffusion of product and service innovations. In her book, Servitization Strategy, Kawal explores outcome-based business models, known as Advanced Services Business Models, offering practical guidance on how firms can innovate these services through servitization. If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts. Also, subscribe to our newsletter right here: https://www.futureoffieldservice.com/the-insider/  --- Send in a voice message: https://podcasters.spotify.com/pod/show/future-of-field-service/message

Professor Thorsten Wuest is a leading expert on Smart Manufacturing, Industry 4.0, and Digital Supply Networks and a Professor of Smart Manufacturing at West Virginia University. His research focuses on Smart Manufacturing, Artificial Intelligence, Industry 4.0, Servitization, and Digital Supply Networks. He is globally recognised as one of the 20 most influential professors in smart manufacturing whose work has been featured by Forbes, IndustryWeek, and the World Economic Forum, in addition to the premier academic outlets in his field.Key Moments:01:25 Smart Manufacturing and Industry 4.013:48 Role of Artificial Intelligence in Smart Manufacturing28:37 Digital Supply Networks45:43 Servitization54:47 Importance of Data and ObjectivesMusic credit: David Cutter Music / @dcuttermusic Hosted on Acast. See acast.com/privacy for more information.

Peggy and Jeff Winter, senior director, industry strategy, manufacturing, Hitachi Solutions, talk about servitization. He says this concept has become pretty popular in recent years, but what most people don't realize is it was first described in the 1960s and then nothing really happened much until the 1980s. Now, it means capturing and harnessing the power of data to offer a completely new way of providing value to customers above and beyond the sale of a product through the entire lifecycle.  They also discuss: How many companies will generate total revenue from digital products, services, and experiences by 2026. The types of servitization, case studies, and why hardware companies need to rethink their strategies. The differences between servitization and connected products. global.hitachi-solutions.com  (8/29/23 - 836) IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast, Jeff Winter, Hitachi Solutions, worker of tomorrow This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.

Peggy and Jeff Winter, senior director, industry strategy, manufacturing, Hitachi Solutions, talk about servitization. He says this concept has become pretty popular in recent years, but what most people don't realize is it was first described in the 1960s and then nothing really happened much until the 1980s. Now, it means capturing and harnessing the power of data to offer a completely new way of providing value to customers above and beyond the sale of a product through the entire lifecycle.  They also discuss: How many companies will generate total revenue from digital products, services, and experiences by 2026. The types of servitization, case studies, and why hardware companies need to rethink their strategies. The differences between servitization and connected products. global.hitachi-solutions.com  (8/29/23 - 836) IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast, Jeff Winter, Hitachi Solutions, worker of tomorrow This episode is available on all major streaming platforms. If you enjoyed this segment, please consider leaving a review on Apple Podcasts.

Welcome back to our new episode of Season 7! In episode 12 we interview Iain McKechnie, the Director of Strategic Partnerships at the Advanced Services Group within Aston Business School. The discussion centres around the concepts of Servitization and Advanced Services and their connection to the Circular Economy. Iain describes servitization as a transformation process where businesses move away from solely selling products to offering products and services that involve leveraging the knowledge and value within a business to help customers achieve success. He also explains that Advanced Services, on the other hand, focus on outcome-based activities and provide offerings that assist customers in attaining specific outcomes rather than simply selling products. We also talked about the potential of these concepts and discussed how the shift from ownership to usership aligns with Circular Economy principles, leading to benefits such as reduced waste and environmental impact. Iain also highlights the importance of making this knowledge accessible to businesses of all sizes. Tune into this episode to hear more about net-zero goals and alliances aimed at generating knowledge and creating positive impact!

OEM companies should embrace a servitization strategy. Gijs Meuleman, CEO of Sensorfy, joins Ryan Chacon on the IoT For All Podcast to discuss how IoT and predictive maintenance can enable OEM servitization. They cover what predictive maintenance is, the current OEM business model, servitization and outcome as a service, the challenges of servitization for OEMs, the benefits of servitization, the current adoption of servitization, how to shape a business case, and the technical challenges of digital transformation. Gijs Meuleman is an entrepreneur and engineer. He has a passion for building teams and solving real-world problems using IoT wireless technology. Gijs takes inspiration and excitement from these topics: - Servitization revenue streams through predictive maintenance - The sustainability impact of predictive maintenance - How IoT enables predictive maintenance - Designing successful IoT solutions for predictive maintenance - Creating recurring revenue for OEMs through servitization and predictive maintenance Most manufacturers want to work smarter but lack the knowledge to design an IoT solution tailored to their use case. Sensorfy is an all-in-one partner to get started with predictive maintenance. They help OEMs to reinvent their business models and stay competitive. With a team of engineers, they design and build custom IoT solutions for predictive maintenance - to help customers maximize operational efficiency, reduce unplanned downtime, and cut costs with optimized maintenance resources.  Discover more about servitization and IoT at https://www.iotforall.com More about Sensorfy: https://www.sensorfy.ai Connect with Gijs: https://www.linkedin.com/in/gijsmeuleman/  Key Questions and Topics from this Episode: (00:00) Welcome to the IoT For All Podcast (01:09) Introduction to Gijs and Sensorfy (02:09) What is predictive maintenance? (02:53) How are OEMs currently selling their products? (04:15) Servitization and outcome as a service (07:07) Challenges of servitization for OEMs (08:39) The benefits of servitization (11:09) Current adoption of servitization (13:31) How to shape a business case (17:06) Technical challenges of digital transformation (20:08) Learn more and follow up  SUBSCRIBE TO THE CHANNEL: https://bit.ly/2NlcEwm​ Join Our Newsletter: https://www.iotforall.com/iot-newsletter Follow Us on Twitter: https://twitter.com/iotforall Check out the IoT For All Media Network: https://www.iotforall.com/podcast-overview

Das ist eine neue Folge des KVD Service Podcast. Wir sprechen regelmäßig mit Service-Experten und Entscheidern über aktuelle Themen zum technischen Service, zum klassischen Kundendienst und zu digitalen Dienstleistungen. Heute: Mit Servitization Service-Leistungen als Business ausbauen Servitization bezeichnet den Prozess, bei dem Unternehmen ihren Kunden ergänzend zu einem Produkt auch Dienstleistungen anbieten, bis zu dem Stadium, in dem das Produkt Bestandteil der Dienstleistung wird. Doch wie setzt man das im Unternehmen um? Welche Transformationsprozesse sind notwendig, um Service-Leistungen als Business auszubauen? Michael René Weber und Hans-Walter Fuchs von der ISS International Business School of Service Management erläutern im Gespräch mit KVD-Redakteur Michael Braun Strategien, Tools und Methoden und zeigen anhand des ISS-Reifegraf-Modells auf, wie sich Organisationen erfolgreich Schritt für Schritt transformieren können. Tipp: Das im Podcast erwähnte Whitepaper ist hier zu finden: https://www.iss-hamburg.de/de/service-braucht-controlling-controlling-braucht-service-know-how

Welcome to another exciting episode of the Digital Supply Chain podcast! I had the pleasure of sitting down with Herbert Pesch, Managing Director of Valtech B2B, to discuss some fascinating topics surrounding industrial manufacturing, B2B, and Valtech's recently launched Voice of Digital Leaders report for 2023.In our conversation, Herbert and I delved into the concept of servitization in industrial manufacturing and how it not only represents a significant shift in business models but also plays a vital role in promoting sustainability. Herbert shared some compelling insights on the benefits of adopting a servitization model, emphasizing its potential to improve efficiency and reduce environmental impact.We also talked about the challenges that organizations face as they embark on their digital transformation journeys. Herbert highlighted the importance of breaking down silos within companies and adopting a holistic approach to integrating various aspects of the business, such as e-commerce, R&D, and services.Herbert provided some interesting examples of how predictive analytics are being used in manufacturing to optimize maintenance processes and reduce downtime. One case in particular involved high-resolution cameras monitoring the condition of wheels in an installation, predicting breakdown risks, and scheduling maintenance accordingly.Throughout our discussion, we touched on the key trends shaping the future of industrial manufacturing, as well as the role of Valtech's Voice of Digital Leaders report in identifying and analyzing these trends. We even had some fun imagining a visit to Valtech's eco-friendly, wood-constructed office in Utrecht!I hope you enjoy this episode as much as I enjoyed chatting with Herbert. Don't forget to check out Valtech's Voice of Digital Leaders report, and fDavid C Barnett Small Business and Deal Making M&A SMBI discuss buying, selling, financing and managing small and medium sized businesses...Listen on: Apple Podcasts SpotifyPodcast supportersI'd like to sincerely thank this podcast's generous supporters: Lorcan Sheehan Krishna Kumar Christophe Kottelat Olivier Brusle Robert Conway Alexandra Katopodis Alicia Farag Joël VANDI And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent Digital Supply Chain episodes like this one.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on Twitter/LinkedIn. If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

This week's podcast features my discussion with Semir Haddad from MicoEJ. Semir and I discuss the biggest influences in embedded system development today, the roles servitization, containerization, and sustainability will play for future embedded system development, and how MicroEJ is furthering innovation in the world of smart things! Also this week, I investigate a new graphene-based e-tattoo that can determine your stress levels developed by a team of researchers at Texas A&M University and The University of Texas at Austin.

In this episode, SAP's Isabelle Roussin discusses the increasingly popular subscription-based business model and recurring revenues. What are the best practices, show stoppers? How subscription-based economy transforms consumer behavior? Join us on the third episode of The Future of ERP podcast to discover the future of the service economy and subscription economy predictions.

Did you know that services can help companies achieve their sustainability goals, differentiate themselves in the market, and provide exceptional customer service? You heard that right! Patrick Crampton-Thomas discusses the importance of services and their impact on a company's bottom line and customer satisfaction.

The Buzz 1: XaaS stands for Everything as a Service or Anything as a Service. It's an acronym for providing any products, tools and technologies that businesses may need as a service instead of on premise or with a physical product.” (givainc.com) The Buzz 2: “Whether you view XaaS (everything-as-a-service) as a dream or a nightmare, it's here to stay.… XaaS is not a one-size-fits-all proposition. Nor must it be a revolutionary one – though it will challenge your business.” (manufacturing.net) The Buzz 3: “The concept of servitization is not new, but it is obtaining renewed interest … Rather than buying the piece of equipment, the customer contracts with the supplier for the result. So, instead of buying paving equipment, the customer might buy x miles of paved road for $x. The customer is assured of getting the final result. The supplier uses equipment sensors and internet of things (IoT) technology to track performance of the machinery on the job site.” (diginomica.com) What does the future hold for XaaS models for industrial manufacturing companies and what will adoption look like in the next five years? Subscription and servitization models are getting a lot of attention, as they typically provide higher margins and more resilience than product-based businesses. This transformation – from selling products to selling services and outcomes – provides manufacturers with needed predictability of revenue and potentially higher margins as they face continuous disruption, commoditization of products and stagnating growth. Although subscription offerings for remote monitoring, equipment diagnostics, predictive maintenance and other digital services are gaining traction, the adoption of outcome- or usage-based models seems to be slowing down. Why? We'll ask Don Swenson at SAP and Sergey Jermakov at CLARITY for their take on XaaS: Is The Hype Real for Industrial Manufacturing Companies?

Servitization is becoming one of the most transformative trends in the history of the manufacturing industry. From selling products to selling services? Our topic is servitization and business readiness to meet growing customer requirements. How can manufacturers use technology to integrate and accelerate the servitization business model? Our guest: Mike Curl, SAP Advisory at Capgemini. ► Subscribe to CLARITY Quote-to-Cash Podcast Channel here: https://www.youtube.com/channel/UCjnD Follow Us Here: Website: https://www.clarity.cx/clarity-show LinkedIn: https://www.linkedin.com/company/claritygroup

In this session, from the Stockholm stop of the Future of Field Service Live Tour, Sarah talks with Roel Rentmeesters, VP of Services at Munters, about the considerations in creating a remote service strategy. Roel discusses how to navigate resistance to change, how remote service factors in to Servitization, and how delivering outcomes requires an evolution of service delivery.

Der Wandel von einem Produktangebot hin zu einem Serviceangebot hat weitreichende Auswirkungen auf Unternehmen und ihre Geschäftsmodelle. Nicht umsonst wird die Servitization auch als Geschäftsmodellinnovation bezeichnet. So wird auch das Controlling durch den Megatrend vor neue Herausforderungen gestellt werden. Über die Chancen, Herausforderungen und Hürden der Servitization spricht Peter Bluhm auf dem 46. Congress der Controller mit Prof. Dr. Ronald Gleich. Ronald Gleich ist Professor für Management Practice & Control an der Frankfurt School of Finance & Management und leitet den Think Tank des Internationalen Controller Vereins, die sogenannte Ideenwerkstatt. „Servitization & Controlling“ war 2021/22 das Schwerpunktthema der ICV-Ideenwerkstatt. Weiteres Material zum Thema finden Sie hier: Servitization - Die Rolle des Controllings im Transformationsprozess zum Service-Champion IW-Quarterly   Der Performance Manager Podcast ist der erste und einzige deutschsprachige Podcast für Business Intelligence und Performance Management. Controller und CFO erhalten hier Inspirationen, Know-how und Impulse für die berufliche und persönliche Weiterentwicklung. Weitere Informationen zu Peter Bluhm, dem Macher des Podcast, finden Sie hier: https://www.atvisio.de/unternehmen/ Unsere Bitte: Wenn Ihnen diese Folge gefallen hat, hinterlassen Sie uns bitte eine 5-Sterne-Bewertung, ein Feedback auf iTunes und abonnieren diesen Podcast. Zeitinvestition: Maximal ein bis zwei Minuten. Dadurch helfen Sie uns, den Podcast immer weiter zu verbessern und Ihnen die Inhalte zu liefern, die Sie sich wünschen. Herzlichen Dank an dieser Stelle!  Sie sind ein Fan unseres Podcast? Sie finden uns auch auf diesen Kanälen: Exklusive Xing-Gruppe zum Podcast: https://bit.ly/3eKubH6 Exklusive LinkedIn-Gruppe zum Podcast: https://bit.ly/2zp6q7j Peter Bluhm auf LinkedIn: https://bit.ly/2x0WhwN Peter Bluhm auf Xing: https://bit.ly/2Kkxhne Webseite: https://atvisio.de/podcast Facebook: https://www.facebook.com/ATVISIO/ Twitter: https://twitter.com/atvisio Instagram: https://bit.ly/2KlhyEi Apple Podcast:  https://apple.co/2RUMwaK Soundcloud: https://soundcloud.com/atvisio

L'industria 4.0 ha visto il riversarsi della digitalizzazione nei processi produttivi, connettendo macchine e oggetti ad internet e permettendo l'acquisizione di dati come mai prima nella storia dell'uomo. Il processo di revisione dei modelli di business che questo comporta non è ancora pienamente realizzato. Quali sono i vantaggi non ancora colti della nuova ondata della digitalizzazione? In che modo impattano sulle nostre aziende? Come possiamo aiutare le nostre imprese a rinnovare i propri modelli di business? Ne parliamo con un esperto del calibro di Roberto Siagri.Roberto, laureato in fisica, ha maturato una lunga esperienza nel settore ITC, attraversando prima la rivoluzione del PC, poi quella di internet ed infine quella del cloud. Nel 1992 ha co-fondato Eurotech, di cui è stato amministratore delegato fino al 2021. Si dedica ai temi della innovazione, dell'internazionalizzazione e dello sviluppo di modelli di business abilitati dalle tecnologie digitali. E' recente autore di La servitizzazione, un libro dedicato al passaggio dal prodotto al servizio.Questo il profilo linkedin di Robertohttps://www.linkedin.com/in/robertosiagri/E il libro La Servitizzazionehttps://www.amazon.it/Servitization-Roberto-Siagri/dp/8862507275/E per continuare a seguire FBU:visita il sito: https://familybusinessunit.com/iscriviti alla nostra newsletter: https://familybusinessunit.com/comincia-subito/E al nostro canale telegram: https://t.me/fbuclub

Welcome to the Trend Detection podcast, powered by Senseye, an industry leader in using AI to drive scalable and sustainable asset performance and reliability. In Part 2 of our series looking ahead at what's in store for manufacturers in 2022, I'm joined again by Jim Davison and Fhaheen Khan from Make UK. In the final episode of this series, we discussed the growing importance of technology in manufacturing and whether manufacturers see servitization as a big opportunity in 2022. It's encouraging to hear that digitalization is high on the agenda for manufacturers in 2022. But not just for the big players – Fhaheen's example of an SME creating their products using a 3D printer in their bedroom before scaling up is nothing short of inspiring and just shows how digital can reduce or even remove the barriers of entry to a market. Please subscribe via your favourite podcast provider if you'd like to be notified about future episodes and let us know your feedback by leaving us a review. You can find out more about how Senseye can reduce unplanned downtime and contribute towards improved sustainability within your manufacturing plants, by visiting senseye.io. Thanks a lot for listening. Show Notes Is Your Sector Ripe for Servitization? Download white paper here A Deep Dive into Servitization - Part 1 - With Dr Parikshit Naik - Listen to podcast here Download Make UK/PWC Executive Survey 2022 report

As customer demands shift, manufacturers must embrace new business models and new ways to go to market. One potential option for greater profitability is to shift from selling tangible products and instead selling outcomes as a service. David Lowson (Capgemini) and Torsten Welte (SAP) join host Tom Raftery to discuss the opportunities and challenges of this emerging trend.

Welcome to the Trend Detection podcast, powered by Senseye, an industry leader in using AI to drive scalable and sustainable asset performance and reliability. In the final episode of our three part series around servitization, Dr. Parikshit Naik, from The Advanced Services Group, joins me to look at the future of servitization, including where it fits in as part of your organization's digital transformation and sustainability strategies. Hope you enjoy it. Please subscribe via your favorite podcast provider if you'd like to be notified about future episodes and let us know your feedback by leaving us a review. You can find out more about how Senseye can reduce unplanned downtime and contribute towards improved sustainability within your manufacturing plants, by visiting Senseye.io. Thanks a lot for listening.

Continua il filone degli approfondimenti a tema Transizione 4.0 di Ayming Institute: in questo episodio approfondiremo lo Smart Manufacturing e come le Smart Technologies possono supportarne l'evoluzione, grazie alla partecipazione di Francesco Gaetarelli, CEO di Komete, startup specializzata nella creazione di soluzioni abilitanti per le imprese del settore manifatturiero.(00:00:18) Smart Manufacturing(00:00:50) Francesco Gaetarelli - CEO di Komete(00:02:06) Agevolazioni Industria 4.0 (00:04:02) Impatto Industria 4.0 e Smart Technologies su settore manifatturiero(00:05:26) Evoluzione dell'impresa verso la smart factory(00:06:01) Servitization

Welcome to the Trend Detection podcast, powered by Senseye, an industry leader in using AI to drive scalable and sustainable asset performance and reliability. In part 2 of our series around the topic of servitization we once again welcome Dr Parikshit Naik from The Advanced Services Group to discuss the steps manufacturers needs take in order to implement a servitization business model - with real life case studies. I hope you enjoy it! Please subscribe via your favorite podcast provider if you'd like to be notified about future episodes in this series and let us know your feedback by leaving us a review. You can find out more about how Senseye can reduce unplanned downtime and contribute towards improved sustainability within your manufacturing plants, by visiting Senseye.io. Thanks a lot for listening.

I would like to welcome everyone to the Trend Detection podcast, powered by Senseye, an industry leader in using AI to drive scalable and sustainable asset performance and reliability. Today we launch series 2 which is based around the topic of servitization. To help us dig into this topic we welcomed Dr Parikshit Naik from The Advanced Services Group, which provides education, training, research and access to a global network of like-minded professionals around advanced services and servitization In this episode, we discuss what servitization is and why manufacturers should introduce this business model. I hope you enjoy it!

If you want to take your sales and service business to the next level, sign up for the servitization consultancy offered by Warrington, Pennsylvania-based Blumberg Advisory Group. Learn more by visiting https://www.blumbergadvisor.com/blog/total-available-market-the-foundation-of-service-revenue-growth (https://www.blumbergadvisor.com/blog/total-available-market-the-foundation-of-service-revenue-growth)

Ken welcomes Roberto Siagri to speak about this new book "Servitization for a Sustainable Future Without Limits to Growth." Tune in to find out how Industry 5 will differ from Industry 4.0.

Parliamo con Daniele Lucà, Senior Vice President di Global Sustainable Mobility SNAM, dell'approccio integrato di Snam4Mobility alla mobilità sostenibile e alla servitizzazione dell'infrastruttura

Ramachandran S, Lead for Manufacturing and Engineering at the Infosys Knowledge Institute, explains what servitization is, introduces an upcoming book on advanced manufacturing, and describes the "flavors" of servitization that exist in business today. Hosted by Jeff Kavanaugh, VP and Head of the Infosys Knowledge Institute.

The Buzz 1: “Prior generations took pride in owning products, but current and future generations are very different; they just want to use the product.” (Prof. Carlo Alberto Carnevale Maffe, Bocconi University School of Management) The Buzz 2: “Servitization remains something of an opaque concept for many manufacturers while for others, it is a journey they are already a long way down…the countdown to widespread adoption of some form of advanced services appears to draw nearer…but it can't be achieved by simply improving or replacing separate legacy business systems and processes.” (fieldservicenews.com) As margins continue to shrink for traditional equipment sales, manufacturers must embrace new business models. One pathway for greater profitability is offering different types of services for assets. These could be a simple break fix, annual contracts, or providing services based on data collected from the assets such as performance benchmarking, predictive maintenance and even outcome or guaranteed performance. How can manufacturers undertake the journey to embrace these new service offerings? What sorts of intelligent technologies and business processes are needed to ensure that such asset-centric, data-centric businesses will be successful? We'll ask Torsten Welte at SAP, David Lowson at Capgemini and John Maggiore at Collinear Group for their take on Is Service the Solution? The New World for Manufacturers.

Sarah welcomes back to the podcast Dr. Andreas Schroeder, Digital Lead of the Advanced Services Group, for a discussion around how Servitization and sustainability are inextricably linked and what that means for the future of businesses differentiating through service.

Grazie alla rivoluzione portata da Industria 4.0 oggi è possibile introdurre dei servizi a valore aggiunto in molti ambiti delle attività produttive e commerciali.La quantità di dati disponibile ma soprattutto la possibilità di acquisirli e gestirli in modalità remota e in “real time” consente di impostare un nuovo dialogo nella filiera produttiva, già a partire dal costruttore di macchine.Nuovi servizi quali:Pay per useTelemanutenzioneManutenzione predittivaAnalisi e valorizzazione dei datiIntegrazione informativa verticale ed orizzontaleco-design di prodottoBig dataIoTQuesti ed altri servizi vengono oggi inquadrati nel fenomeno della Servitizzazione o Servitization e possono oggi essere messi in atto grazie proprio alle caratteristiche intrinseche dei macchinari industria 4.0 e all'organizzazione dei dati che ne deriva.Discuteremo assieme di queste opportunità con chi ne ha già usufruito e le ha messe in pratica da precursore, cogliendone subito le enormi opportunità.CORSO SERVITIZATION MANAGER >> https://www.reteagevolazioni.it/corso-servitization-manager/

Sergey Jermakov joined Clarity in 2019 as a senior partner and monetization architect. He joined Clarity after working at SAP, Oracle and Microsoft and lives with his family in Latvia. In this interview he talks about his experience partnering with SAP, Pricefx and CDS Visual as well as various topics related to CRM, Billing, RevRec, eCommerce, Servitization, their expansion to North America and southern Europe and much more website: www.clarity.cx LinkedIn: https://www.linkedin.com/in/jermakov/

Building off of the creation of recent special report The Service Centricity Playbook: 7 Phases of Morphing from Product Provider to Trusted Advisor, Sarah and Hilbrand Rustema, Founder and Managing Director of Noventum, discuss the five most common areas where companies go wrong on the Servitization journey.

Tim Baines, Professor of Operations Strategy at Aston Business School and Executive Director of the Advanced Services Group, makes his third appearance on the podcast sharing with Sarah insights into one of the most-discussed aspects of servitization: how to create revenue.

Im Laufe der letzten Jahrzehnte hat sich die Lizenzierung zu einem echten Business Enabler von Software entwickelt und vor allem der Start von Cloud Computing steigert dieses Potential noch weiter. Allerdings sind nicht alle Anwendungsfälle gleich und das Geschäftsmodell der Servitization bedeutet Erfolg im globalen Maßstab. CodeMeter unterstützt eine breite Palette von Lizenzierungsmöglichkeiten, die es Software-Entwicklern erlaubt, den Anwendern die gewünschte Freiheit zu bieten, ohne Kompromisse bei der Sicherheit einzugehen.

I anledning af julen, har PropTech Denmark lavet en julespecial, hvor vi kigger mod trends og tendenser i 2021 i ejendomsbranchen med særligt fokus på PropTech Denmark hovedtemaer "Servitization, People & Sustainability". Gæster: Christina Holberg Fenger, ejendomsdirektør, Balder https://www.linkedin.com/in/holbergfenger/  Rikke Lykke, Head of Asset Management, Patrizia AG https://www.linkedin.com/in/rikke-lykke-2878891/  Nadim Stub, direktør PropTech Denmark https://www.linkedin.com/in/nadimstub/ Vært: Lars Horsbøl, CEO af Resights https://www.linkedin.com/in/larshorsbol/ Lyt med når de tre gæster giver deres bud på, hvordan digitale løsninger og integrationer skaber nye muligheder for og krav til hele branchen. 

Sarah welcomes back Tim Baines, Professor of Operations Strategy at Aston Business School and Executive Director of the Advanced Services Group to share his insight on what businesses can expect as it relates to the Servitization journey in 2021.

Servitization is an essential part of digital transformation for jet engine manufacturer Rolls-Royce. The company’s servitization journey has improved customer experience and satisfaction while enabling a business model based on data, analytics, and a digital platform.To learn more about the Rolls-Royce service strategy, we spoke with Russell Masters, Vice President of Digital Services. Among the important topics that he covers are the evolution of field service in aviation, safety and security, and the Rolls-Royce transformation program called Blue Data Thread,In this conversation, we discuss:-- About Rolls-Royce: digital transformation and jet engines-- Digital platform for Rolls-Royce field service and servitization-- Rolls-Royce: "IFS is a fantastic company"-- Servitization at Rolls-Royce relies on data-- Impact of digital transformation on customer experience at Rolls-Royce-- Servitization advice at Rolls-RoyceRead the complete transcript: https://www.cxotalk.com/video/digital-transformation-servitization-rolls-royceRussell Masters is the Vice President of Digital Services at Rolls-Royce. He and his team lead the design and delivery of digital applications and services, supporting Rolls-Royce TotalCare.

Tim Baines, Professor of Operations Strategy & Executive Director of the Advanced Services Group at Aston Business School, joins Sarah for an engaging deep dive into the forces driving businesses on the journey to Servitization and outcomes-based service and the framework his group has created to help guide organizations through that journey.

The CEO of ERP provider IFS explains how field service management (FSM) and helps companies meet the increasing expectations of demanding customers with higher revenue and customer satisfaction.Watch the video and read the full transcript.https://www.cxotalk.com/video/field-service-management-servitization

The CEO of ERP provider IFS explains how field service management (FSM) and helps companies meet the increasing expectations of demanding customers with higher revenue and customer satisfaction.Watch the video and read the full transcript.https://www.cxotalk.com/video/field-service-management-servitization

“In 2018, manufacturers began the shift toward servitisation…from selling products to selling the outcome or value that products deliver and guaranteeing product uptime…The transformation process doesn't happen overnight. However, the benefits of servitisation are incredibly attractive.” (supplychaindigital.com) Yes, industrial manufacturers were shifting towards new business models before the coronavirus global pandemic. But now it's even more important to ensure the relationship with their customers does not end at the time of delivery. New business models that position industrial manufacturers as service providers are ensuring ongoing revenue streams, as well as a deeper and more profitable customer interaction. These models include active monitoring, predictive services and even pay-by-outcome services. Today, in this COVID-19 recovery time, we'll ask Michael Larner at ABI Research and Ankit Sharma at SAP how manufacturers can embrace servitization as a key pillar of growth.

Greg Parker, who has 20+ years of experience with brands like Hussmann, Trane, and Thermo King, shares some real-world insight into some of the common challenges that slow Servitization progress within organizations.

Welcome to this weeks manufacturing ignition hot topic, hosted by Terry Mallin. We discuss - "The importance of servitization in manufacturing with Paddy Dwyer" Delighted to have Paddy Dwyer who is the Co Head for Manufacturing in the UK for DLA Piper on the show to discuss the importance of servitization in manufacturing. Paddy focuses his practice on commercial contracts and distribution arrangements. Paddy qualified in August 2009 and now often leads on large scale commercial contracting projects including large scale outsourcings for both the private and public sector, remodelling of distribution systems, supply chain arrangements and management of business resources including IT capabilities and IP licensing requirements. Additionally, a number of Paddys clients operate within the manufacturing sector and he regularly provides advice relating to multi-jurisdictional contracts, including servitization, cloud computing and the Internet of Things. DLA Piper is a global law firm across 40 countries working with companies ranging from multinational, Global 1000 and Fortune 500 to emerging companies developing industry leading tech. Paddy's contact details : www.linkedin.com/in/paddydwyer/ paddy.dwyer@dlapiper.com Manufacturing Ignition Podcast sponsored by Bonfire Recruitment - www.bonfirerecruitment.com

With the COVID-19 pandemic threatening to shut down the economy, we’re working with Aston Centre for Growth to turn the podcast’s attention towards how SMEs are dealing with the crisis. This special series is called ‘Aston means business: SMEs dealing with COVID-19’. In each episode, we’ll be talking to current and previous business participants in Aston Centre for Growth’s programmes. We’ll be providing a voice for them to discuss their challenges, share their experiences and discuss how they are dealing with the pandemic. We’ll also be interviewing some of Aston Business School’s top academics who work at Aston Centre for Growth, getting their expert insight, analysis and advice for SMEs.

This week Steve sits down with Ali Bigdeli a Senior Lecturer in Industrial Service Innovation in The Advanced Services Group at Aston Business School. His interests lie in the operational and organisational change brought about when businesses intend to introduce technological innovations to the market. His research at the Centre focuses on how servitization helps a business to bring its products to market, expand the scale of its operations and increase financial sustainability and the business model innovation that is required to enable this. 

Kevin Geraghty & Ron Giuntini are co-founders of Blueprint AMS a Servitization & AfterMarket Solution that works with any CPQ Tool. In this Interview they talk about why companies transition from build & sell to outcome-based pricing, how to transition quick and safe, how big the market opportunity is and much more   Web www.blueprintams.com Conference https://www.advancedservicesgroup.co.uk/ssc2020   LinkedIn: https://www.linkedin.com/in/kevingeraghty1/  https://www.linkedin.com/in/rongiuntini/ 

Servitization focuses on after-the-sale service, and has birthed PaaS - Product as a Service, both of which are and will be changing major industries. Learn more as Gary Brooks, Chief Marketing Officer at Syncron, chats with hosts Lew Weiss and Tim Grady about selling outcomes instead of selling products.

Vivek Shah is the Senior Director of Product Management at Syncron. Vivek's mission is to design, build and launch enterprise software products using AI/ML powered analytics for global manufacturing companies (OEMs = Original Equipment Manufacturers). The products and services that his teams build support OEMs towards maturity of a Servitization business model. Vivek lives in Chicago and collaborates with a global Team, spread across the offices in Europe and Asia. We discuss the challenges of such a distributed model as well as his best practices and solutions to overcome them. What is Syncron? Syncron offers a fully integrated SaaS platform to optimise the performance of the after-sales service supply chain and enable global manufacturers to evolve to subscription-based uptime service models, which is critical on the journey to servitization. The Syncron Service Cloud applies machine learning to multi-echelon logistics and IoT data designed to deliver predictive insights and drive enhanced customer experiences, greater efficiency and brand loyalty. Headquartered in Stockholm, Sweden, Syncron powers the after-sales service organisations of many of the world’s leading manufacturers, including Electrolux, Hitachi, JCB, Mazda, Siemens and Toyota. Syncron has more than 400 employees across 10 global offices and is a recipient of the ‘Great Place to Work’ award.

Tænk hvis man som produktionsvirksomhed kunne gøre flytte sin serviceafdeling fra at være et nødvendigt onde til en ganske indbringende forretning. Og det kan man faktisk. Det hedder servitisering eller servitization på amerikansk.Hør i denne podcast professor René Chester Goduscheit, Institut for Forretningsudvikling og Teknologi på Aarhus BSS, forklare og fortælle, hvad servitization er, hvordan det kan anvendes i praksis, og hvad det kræver af en virksomhed at skifte fokus fra produktion og service som adskilte dele til en samlet forretningsmodel.Læs og lyt til mere forskningsbaseret viden om erhverv og samfund på Aarhus BSS InSights

Ivanka Visnjic, Associate Professor at the Department of Operations at ESADE, talks about how companies should approach servitization. During the conversation she talks about the major challenges of moving towards more service oriented models and how companies should reach customer needs to create services that can serve their customers better.

Sasha Ilyukhin, VP Industry 4.0 Solutions and Customer Success at Tetra Pak, shares with Sarah and listeners the lessons Tetra Pak has learned on its journey to an outcomes-based service model. Servitization is the future, and this episode gives wise words for those working to embrace a new way of operating.

Wie als ondernemer flink wil groeien, loopt tegen tal van vragen op. En voor die vragen is er de Ondernemersdesk. Met deze week de vraag: Waarom is servitization interessant om groei te ondersteunen?

Guest: Anders Skoogh, Associate Professor and research group leader for Production Service Systems & Maintenance, Department of Industrial and Materials Science, Chalmers University of Technology. “The vision has to be failure-free production” Listen to Anders Skoogh, who brings a perspective that combines technology, management and strategy and that transforms the concept of maintenance from reactive and insular to proactive and collaborative. Anders, being the Director of the Production Engineering Master Programme, describes how digitalization has been brought into curricula. Some of the topics that Anders illustrated during the conversation: The Overall Equipment Effectiveness, a pivotal indicator in maintenance management. If you want to know more, check this article by Torbjörn Ylipää, Anders Skoogh, Jon Bokrantz, Maheshwaran Gopalakrishnan, (2017) "Identification of maintenance improvement potential using OEE assessment", International Journal of Productivity and Performance Management, Vol. 66 Issue: 1, pp.126-143, https://doi.org/10.1108/IJPPM-01-2016-0028 The shift from condition-based maintenance to predictive-based or even prescriptive-based maintenance: in the future, failures will be predicted and the most efficient course of action will be advised. The technology that “smartifies” maintenance, e.g., 5G connectivity, sensor systems, integration of data from sensors with Manufacturing Execution Systems (MES) and Enterprise Resource Planning (ERP) The importance of achieving smart maintenance through not only “a bunch of technologies” but also an intentional organizational changes and re-shaping of the organizational competences in manufacturing. Servitization of production services.

Peggy asks: Are services really that important to growth? Simply, yes. She goes on to explain that IoT global spending will reach more than $772 billion in 2018—up about 14.5%. Even more, by 2021, services spending is expected to nearly equal hardware spending. She dives into vertical markets, saying in 2018 the industries that stand out in terms of the most money spent in IoT will include manufacturing, transportation, and utilities. In all three, asset management will be an important driver of IoT spending. She also takes a look at servitization in action, pointing to an example from Rolls-Royce and its Nor Lines. Servitization requires companies to think differently and step outside the box, she explains.

Peggy and Sam George, director of Azure IoT, Microsoft, talk about servitization. He says IoT is a pretty profound technique to sense the real world in realtime. When talking about the digital feedback loop, he explains an IoT solution today is not what the same IoT solution is going to look like tomorrow. Predictive maintenance is evolving into the predictive stocking of parts, for example. He says if you think about the life of a service engineer, what they care about is fixing the equipment the first time. With the digital feedback loop, and being able to proactively schedule, the service engineer gets empowered and feels a greater sense of accomplishment. They see themselves as being part of the cutting-edge IoT revolution and this has a profound effect on the companies hiring these engineers because they want to be part of a company that is forward looking. George adds that it is important to talk about digital transformation and change, along with the new technology when introducing it in a company.

Peggy and Sam George, director of Azure IoT, Microsoft, talk about servitization. He says IoT is a pretty profound technique to sense the real world in realtime. When talking about the digital feedback loop, he explains an IoT solution today is not what the same IoT solution is going to look like tomorrow. Predictive maintenance is evolving into the predictive stocking of parts, for example. He says if you think about the life of a service engineer, what they care about is fixing the equipment the first time. With the digital feedback loop, and being able to proactively schedule, the service engineer gets empowered and feels a greater sense of accomplishment. They see themselves as being part of the cutting-edge IoT revolution and this has a profound effect on the companies hiring these engineers because they want to be part of a company that is forward looking. George adds that it is important to talk about digital transformation and change, along with the new technology when introducing it in a company.

Peggy asks: Are services really that important to growth? Simply, yes. She goes on to explain that IoT global spending will reach more than $772 billion in 2018—up about 14.5%. Even more, by 2021, services spending is expected to nearly equal hardware spending. She dives into vertical markets, saying in 2018 the industries that stand out in terms of the most money spent in IoT will include manufacturing, transportation, and utilities. In all three, asset management will be an important driver of IoT spending. She also takes a look at servitization in action, pointing to an example from Rolls-Royce and its Nor Lines. Servitization requires companies to think differently and step outside the box, she explains.

Peggy talks about how servitization can open the door to new revenue streams. She explains that if you are in business today, you are in it to make money. Using IoT (Internet of Things) and data to sell services that complement a product portfolio is just smart business. She talks about how to go on the journey toward servitization—and make it a profitable one. She points to research that shows that companies that are further along in their servitization journey also report higher profitability.

Peggy and Duane Wald, VP and managing director, EMEA and APAC, MultiTech, chat about the Internet of Things, and he says in the context of Industry 4.0, it is less about technology, and more about business strategies and business models. He adds that people understand the opportunity, but there is a lot of effort to use technology to solve problems. Creating the ecosystem and business model is what the industry is challenged with today—and that is where we are at in the evolution of this now, he explains. The technology is maturing and that is the key today, he says, as technology is making new applications possible that weren't possible five years ago.

Peggy and Duane Wald, VP and managing director, EMEA and APAC, MultiTech, chat about the Internet of Things, and he says in the context of Industry 4.0, it is less about technology, and more about business strategies and business models. He adds that people understand the opportunity, but there is a lot of effort to use technology to solve problems. Creating the ecosystem and business model is what the industry is challenged with today—and that is where we are at in the evolution of this now, he explains. The technology is maturing and that is the key today, he says, as technology is making new applications possible that weren't possible five years ago.

Peggy talks about how servitization can open the door to new revenue streams. She explains that if you are in business today, you are in it to make money. Using IoT (Internet of Things) and data to sell services that complement a product portfolio is just smart business. She talks about how to go on the journey toward servitization—and make it a profitable one. She points to research that shows that companies that are further along in their servitization journey also report higher profitability.

In this live recording from IFS World Conference 2018, Jon Reed and usual podcast suspect Brian Sommer review the first two days of the IFS World show, explaining to listeners why this industry-focused ERP solution is worth watching. They kick around the IFS push to modernize platform and partners, and look at whether this approach will work for existing and net new customers. The guys also hash out Brian's Twitter beef with new IFS CEO Darren Roos, and why the two of them differ on IFS' emphasis on the servitization of manufacturing. They hit on what IFS needs to accomplish this year, and finally, the guys share a few quick anecdotes on their failed quest for good BBQ and their successful/problematic TexMex achievement. Note: Jon and Brian also taped a "halftime show" of the spring enterprise software conference season - look for that one next week. Yes, you can get Busting the Omnichannel on iTunes.

There is currently no way of escaping around the digital transformation revolution in service and indeed everything at the moment. But, to dismiss it as hype or just another fad would be incredibly foolish in an age where disrupt or be disrupted is the new currency. Michael R. Blumberg is the President of Blumberg Advisory Group, Inc. He is a recognized expert in Field Service and Reverse Logistics in High-Technology industry. I invited Michael onto the show to talk about how he is helping businesses overcome the increasing number of digital challenges and opportunities that are facing multiple industries. Growing top line service revenue Marketing & Selling Extended Service Programs Servitization of Manufacturing Uberization of Service We also discuss the importance of valid market data and intelligence, knowledge of best practices and industry benchmarks along with a clear road Map or strategic plan forward. Equally, It's also important to remember that you can accelerate growth rate in a shorter period by working with a strategic advisor or business coach who possesses the skills you are missing. Michael Blumberg is a Certified Management Consultant with considerable experience in strategic & business planning, market research, mergers & acquisitions, benchmarking, systems analysis, and productivity & efficiency improvement. Michael Blumberg is a well-known author and speaker. His thought leadership, service system planning, and strategy formulation have positively enhanced the profitability of many organizations across varied industries such as IT, Energy & Automation, Telecommunication, Medical Electronics, Banking, Retail and Consumer Electronics.

Dr Victor Guang Shi, from the Advanced Manufacturing Research Centre (AMRC) at The University of Sheffield, describes a novel use of gamification to help understand the benefits of servitization. Servitization is the delivery of extra services when manufacturers sell a product. An example of this may be a manufacturer who supplies roller doors to warehouses could also provide design, consultation, servicing and decommissioning of the original product.

This interview discusses the experience of a large European equipment manufacturer that has successfully moved into services.

Interview with Professor Andy Neely, discussing the impact of servitization on manufacturing, the reasons why it has taken hold and the potential barriers and challenges to its adoption