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Join us in an enlightening conversation with decorated Navy SEAL and revered entrepreneur, Marty Strong. Dive into a wide array of topics including the power of backward innovation, the transformative potential of AI, navigating the complexities of healthcare, the essence of personal resilience, and the future of autonomous transport. Marty shares his unique perspectives on how thinking differently can lead to extraordinary achievements, both personally and professionally. Discover the keys to bending, breaking, or ignoring the rules to not just succeed, but excel in the rapidly evolving world.(00:00) Introduction(02:16) The Art of War in Business: Applying Military Strategies(03:49) Optimization vs. Strategic Thinking: A Business Dilemma(13:16) The Elon Musk Approach: Questioning the Status Quo(18:12) Cultivating a Culture of Accountability and Innovation(18:27) The Pitfalls of Crowdsourcing Decisions in Leadership(26:35) Embracing the 85% Rule for Effective Decision Making(35:11) Maintaining Culture and Vision in Growing Businesses(40:04) The Challenge of Scaling Company Culture(40:33) The Pitfalls of Relying Solely on Resumes in Hiring(42:02) The Dilemma of Over-Dependence on Star Employees(46:15) Navigating a Career Pivot: From Defense to Healthcare(53:29) Leveraging AI and Technology in Healthcare(01:02:10) The Evolution of Medical Practices and the Impact of AI(01:06:06) Reflecting on Historical Cycles and the Future of AI(01:21:32) The Importance of Basic Skills in an Age of Advanced Technology(01:24:37) Navigating Aviation Challenges: Lessons from History(01:24:49) The Importance of Basic Skills in Modern Aviation(01:25:13) Learning from Tragic Mistakes: A Deep Dive into Aviation Incidents(01:26:42) The Art of Sailing and Decision-Making Under Pressure(01:27:23) Wisdom and Resilience: The Price of Experience(01:28:20) The Physical and Psychological Journey of a Navy SEAL(01:31:22) Embracing Risk and Building Resilience in Modern Life(01:32:43) The Crucial Role of Scenario-Based Training in Developing Resilience(01:42:33) The Future of AI, Transportation, and Anomalous Detection Software(01:56:44) Harnessing Creativity and Innovation: Insights from a Navy SEAL(02:01:13) Closing Thoughts and Future ConversationsMarty Strong is a decorated former Navy SEAL, a successful entrepreneur, and a thought leader in the fields of business strategy and leadership. With a career that transitions from the elite SEAL teams to the top echelons of corporate America, Marty has demonstrated exceptional adaptability and a unique ability to apply the principles of military strategy to business challenges. As an author, he shares insights drawn from his extensive experience, offering valuable lessons on innovation, resilience, and strategic thinking. His work not only inspires individuals to think differently about the obstacles they face but also provides practical strategies for overcoming them and achieving success in both personal and professional arenas.Marty Strong's Website: https://martystrongbenimble.com/Performance Initiative Social & Website:YouTube: https://www.youtube.com/channel/UCKPNCI1-HBSZmiHNAlAjiIwWebsite: https://www.performanceinitiativepodcast.com/Instagram: https://www.instagram.com/performanceinitiativeTikTok: https://www.tiktok.com/@performanceinitiative
Danielle may hit a nerve or two in this episode when she highlights the RED FLAGS you cannot ignore when it comes to making 5-Star Employee Hires. For most businesses, PAYROLL is your biggest expense and can be a significant drain on your profitability when you make a hiring mistake. When your payroll is full of average, ho-hum, or worse employees – you need more labor at more expense to do the work that just one 5-Star Employee can accomplish. Remember: If 5-Star Employees represent the top 15% of available talent – then statistically speaking, you will need to filter out 6 out of every 7 candidates to get that top 15% candidate. You have to raise your RED FLAG alert level to max as you take candidates through your hiring gauntlet. In this episode, Danielle lists multiple warning signs that HR professionals and business owners engaged in the hiring process should embrace. Take notes to seeing and eliminating candidates based on critical candidate "RED FLAGS.” IN THIS EPISODE: [00:21] Danielle goes all in on hiring employees today [04:03] Red Flags- Working less than one year at multiple recent employers and exaggeration of duties and responsibilities [05:38] Red Flags- If their formal education is in an unrelated field from what you are looking for and their resume suggests a double employment history [07:05] Red Flags- Grammar and punctuation errors and specific fields and industries Danielle would never hire from [10:05] Fields and industries we want to hire from [13:21] Danielle shares case histories [20:19] Danielle compares part-time employees to children and gives more examples of red flags [24:08] Danielle gives a fast overview of today's episode KEY TAKEAWAYS: In today's market, working long-term in a company can be defined as working two years or more in the same company. There are industries you should avoid when looking to fill a position because they represent fields where there isn't urgency involved in their job. If a person can't correct errors in their resume, they are not the type of person you want to hire. ABOUT THE HOSTS: Danielle Mulvey is a former flight attendant-turned-entrepreneur and owns multiple businesses doing $50 million in annual revenue. She is one of the exclusive, select group of Mastery-Certified Profit First Professionals worldwide and the go-to “HOW TO IMPLEMENT” workshop facilitator for Profit First and WSJ Journal best-selling author Mike Michalowicz following his keynote speeches. Danielle is currently running multiple businesses, from start-ups to mature businesses with 10-year plus track records and revenues ranging from $1M to $40 million in annual revenues and is a certified numbers geek about Profit First, leveraging the DIY cash management system for small business to achieve maximum profitability. She can personally guide business owners to achieve maximum profitability based on her 25 years of experience as an entrepreneur who has been there and done that. Additionally, Danielle authored the book The Rapid Read™ Guide to The 5-Star Employee Rating System™ and is currently collaborating with Wall Street Journal best-selling author Mike Michalowicz on his new book, to be released in Q1 2024, titled ALL IN: How Great Leaders Build Unstoppable Teams. Mike Michalowicz is an entrepreneur and New York Times and Wall Street Journal best-selling author of Profit First, The Pumpkin Plan, SURGE, Toilet Paper Entrepreneur, Clockwork, Fix This Next and Get Different. BusinessWeek called Toilet Paper Entrepreneur, a business cult classic. His books have been translated into ten languages, and Mike has had the privilege to speak on stages worldwide because of his passion for connecting with entrepreneurs. As the founder of Profit First Professionals, he empowers accountants, bookkeepers, and business coaches with the tools and techniques to maximize client profitability, allowing them to uplevel from being one of the 83% of small businesses operating check-to-check and struggling to be profitable to becoming one of the 17% of thriving and highly valuable businesses with cash in the bank to correlate to profitability. Mike also co-founded the business growth consultancy Provendus Group and has successfully founded, built, and sold two technology service-based companies. He is passionate about sharing his experiences and advice with entrepreneurs and sits on formal and informal advisory boards while maintaining relationships with angel and early-stage investors. RESOURCES: Danielle Mulvey - Website Danielle Mulvey - Linkedin The All In Company - Website Profit First Nation - Website Mike Michalowicz - Website Mike Michalowicz - Linkedin Mike Michalowicz - Twitter Profit First Professionals - Website Mike Michalowicz - Books
Ordinary Guys Extraordinary Wealth: Real Estate Investing and Passive Income Tactics
In this episode we uncover effective ways to recruit top-notch employees, delving into the role of company culture, benefits, and referrals, despite challenges in the hiring process. Our "GOAT Talk" segment sparks a debate on preferences in footwear, clothing brands, and accessories. Shifting gears, we address the indictment of former President Donald Trump and its implications, followed by a brief exploration of the "Mystery Monday" topic: the flat Earth theory. We examine reasons for and against this belief while highlighting the lack of substantial evidence. Prime Corporate Services - I have partnered with these guys and we will set up an LLC for you for FREE, no JOKE! (small state filing fees apply) These guys do LLC formations in any state, they also do tax services and pretty much anything you need. Schedule a FREE consult here: www.primepartner.info/fasterfreedom Connect with Sam and Lucas: - Website - www.fasterfreedom.com - Instagram - www.instagram.com/samfasterfreedom - Facebook - www.facebook.com/SamFasterFreedom - LinkedIn - www.linkedin.com/company/faster-freedom/ - TikTok - www.tiktok.com/@samfasterfreedom - YouTube - www.youtube.com/@FasterFreedomShow
Danielle will be presenting an episode on the effective recruitment of five-star employees. Managing payroll is a significant expenditure, making it crucial to avoid errors in this vital aspect of your business. Hiring the right employee doesn't have to be a guessing game. There are established structures and principles that can assist you in selecting the ideal candidate for any position. Additionally, Danielle offers a complimentary download for a brief four-minute exercise that serves as a litmus test for assessing the eleven qualities of a five-star employee. IN THIS EPISODE: [00:17] How do you hire five-star employees? Danielle gives an example of a learning experience in hiring a one-star employee [05:14] Hire based on a structured foundation of identifying and understanding all the factors and requirements of the position [07:11] What is the five-star rating system [10:57] What are the 11 universal qualities that give you another hiring criteria [14:08] What is a return on payroll [16:30] Danielle gives an overview of how to hire a five-star employee and provides a free download of an Employers Guide of Hiring KEY TAKEAWAYS: Payroll is one of the most significant expenses any business can have. Five-star employees represent 15% of the available talent in the marketplace. There is a no-fail framework for hiring five-star employees. There is no reason not to use these tips; never settle for anything less. Text Neversettle to 411-321 for a free download of Employers Guide to Hiring ABOUT THE HOSTS: Danielle Mulvey is a former flight attendant-turned-entrepreneur and owns multiple businesses doing $50 million in annual revenue. She is one of the exclusive, select group of Mastery-Certified Profit First Professionals worldwide and the go-to “HOW TO IMPLEMENT” workshop facilitator for Profit First and WSJ Journal best-selling author Mike Michalowicz following his keynote speeches. Danielle is currently running multiple businesses, from start-ups to mature businesses with 10-year plus track records and revenues ranging from $1M to $40 million in annual revenues and is a certified numbers geek about Profit First, leveraging the DIY cash management system for small business to achieve maximum profitability. She can personally guide business owners to achieve maximum profitability based on her 25 years of experience as an entrepreneur who has been there and done that. Additionally, Danielle authored the book The Rapid Read™ Guide to The 5-Star Employee Rating System™ and is currently collaborating with Wall Street Journal best-selling author Mike Michalowicz on his new book, to be released in Q1 2024, titled ALL IN: How Great Leaders Build Unstoppable Teams. Mike Michalowicz is an entrepreneur and New York Times and Wall Street Journal best-selling author of Profit First, The Pumpkin Plan, SURGE, Toilet Paper Entrepreneur, Clockwork, Fix This Next and Get Different. BusinessWeek called Toilet Paper Entrepreneur, a business cult classic. His books have been translated into ten languages, and Mike has had the privilege to speak on stages worldwide because of his passion for connecting with entrepreneurs. As the founder of Profit First Professionals, he empowers accountants, bookkeepers, and business coaches with the tools and techniques to maximize client profitability, allowing them to uplevel from being one of the 83% of small businesses operating check-to-check and struggling to be profitable to becoming one of the 17% of thriving and highly valuable businesses with cash in the bank to correlate to profitability. Mike also co-founded the business growth consultancy Provendus Group and has successfully founded, built, and sold two technology service-based companies. He is passionate about sharing his experiences and advice with entrepreneurs and sits on formal and informal advisory boards while maintaining relationships with angel and early-stage investors. RESOURCES: Danielle Mulvey - Website Danielle Mulvey - Linkedin The All In Company - Website Profit First Nation - Website Mike Michalowicz - Website Mike Michalowicz - Linkedin Mike Michalowicz - Twitter Profit First Professionals - Website Mike Michalowicz - Books
In today episode, we are in conversation with Danielle Mulvey, a flight attendant turned serial entrepreneur. With over 25 years of experience in the business world, she has built a portfolio of companies that generate an impressive $50 million in revenue each year. As a partner of Profit First author Mike Michalowicz. (Buy book here) Danielle is passionate about helping other entrepreneurs improve their profitability and grow their businesses. She even hosts their official podcast, where she shares her insights and experiences with listeners. In this podcast, we hope to do the same, and learn more about this transformative cash management approach! Key Takeaways #1 Profits should not be an afterthought Instead of waiting until the end of a period to calculate profits, the profit-first approach focuses on setting profit goals at the beginning of the year and adjusting expenses accordingly. By doing this, your business can become more efficient and effective, making the most of the resources available to you. #2 Never outsource decision making As an entrepreneur, it's okay if you're not an accounting wizard. But that doesn't mean you can just outsource all financial tasks and let your employees handle everything. Ultimately, you need to be the one making the big decisions for your business, so it's important to regularly check in with your team and keep your finger on the financial pulse of your company. Time Stamps 2:00 – 2:43 Danielle shares how she met her business partner, Mike Michalowicz, and what it's like working with him. 2:50 – 4:36 Danielle draws parallels between flying planes and running a business, revealing how following a set process can ensure safety and success. So, fasten your seatbelt and prepare for takeoff! 4:47 – 9:30 Have you heard of the Profit-First approach? If not, get ready for a mind-blowing Jedi trick that can help you control your expenses and increase your profits. 10:14 – 11:20 Get ready for a lesson in business strategy that takes inspiration from an unexpected source! Danielle reveals how the Profit-First approach is based on Parkinson's Law. 14:00 – 17:38 Do you know what often goes wrong when you delegate your finance functions to employees? Danielle has the answer, and it's a game-changer for any business looking to thrive. 17:52 – 21:26 Do you know which item dominates the lion's share of your expenses? The answer may surprise you, but Danielle has the key to minimizing it: a top-notch recruitment process! 21:48 – 27:00 Do you struggle to hire and retain top talent? If so, Danielle has a game-changing solution for you: clear and measurable goals for your employees. 27:09 – 30:19 Danielle shares her 5-star employee rating system; a holistic approach to identifying top performers and cultural fits for your venture. 31:04 – 33:54 Danielle shares her surefire way to ensure that you bring on board the right people for the job. Sure, it might cost a bit more in time and money during the recruitment process, but trust us, it'll save you a ton in the long run. Quotes 1. Money is 10% logic and 90% emotion. 2. When we see that we have a lot of money, we spend a lot of money. When we see that we don't have a lot of money, we get creative. Let's Connect Simply send a WhatsApp message to +19097411321 mentioning "ProfitFirst" to get your hands on the exclusive guide on How To Implement Profit First. Or, if you're looking to hire top talent for your business, send a message mentioning "NeverSettle" and get your hands on our guide called How to Hire 5-Star Employees. Danielle Mulvey | Official Website Profit First Nation | Official Podcast THANK YOU TO OUR SPONSORS Charlotte Wibberley Launch & Funnels Coach & Strategist Founder, Charlotte Wibberley Ltd & Funnel Architects https://www.charlottewibberleyacademy.co.uk/lead-magnet-launchpad CCC Beauty Membership Gain new clients, hold onto existing ones, earn more money and be part of a community. kgbusinessmentor.teachable.com/p/ccc --- Send in a voice message: https://podcasters.spotify.com/pod/show/thelifeofkg/message
Episode 434 Part 2: Sam Parr (@TheSamParr) and Shaan Puri (@ShaanVP) are joined by entrepreneur and Bitcoin investor Anthony Pompliano (@APompliano) to explain his businesses, how he gets rock stars on his side, and what internet entrepreneurs that stand out right now. Want to see more MFM? Subscribe to the MFM YouTube channel here. SHAAN'S NEW DAILY NEWSLETTER --> shaanpuri.com ----- Links: * Mark Jenney * Daniel Gross * Pomp Crypto Jobs * The Crypto Academy * Pomp Investments * @pompglobal (Instagram) * @pompofficial (TikTok) * The Pomp Podcast * Anthony Pompliano * Do you love MFM and want to see Sam and Shaan's smiling faces? Subscribe to our Youtube channel. ------ Show Notes: (02:35) - How Pomp makes money (30:05) - How to get young rockstars on your side (50:20) - Who's the one internet entrepreneur you think has figured it out? ----- Past guests on My First Million include Rob Dyrdek, Hasan Minhaj, Balaji Srinivasan, Jake Paul, Dr. Andrew Huberman, Gary Vee, Lance Armstrong, Sophia Amoruso, Ariel Helwani, Ramit Sethi, Stanley Druckenmiller, Peter Diamandis, Dharmesh Shah, Brian Halligan, Marc Lore, Jason Calacanis, Andrew Wilkinson, Julian Shapiro, Kat Cole, Codie Sanchez, Nader Al-Naji, Steph Smith, Trung Phan, Nick Huber, Anthony Pompliano, Ben Askren, Ramon Van Meer, Brianne Kimmel, Andrew Gazdecki, Scott Belsky, Moiz Ali, Dan Held, Elaine Zelby, Michael Saylor, Ryan Begelman, Jack Butcher, Reed Duchscher, Tai Lopez, Harley Finkelstein, Alexa von Tobel, Noah Kagan, Nick Bare, Greg Isenberg, James Altucher, Randy Hetrick and more. ----- Additional episodes you might enjoy: • #224 Rob Dyrdek - How Tracking Every Second of His Life Took Rob Drydek from 0 to $405M in Exits • #209 Gary Vaynerchuk - Why NFTS Are the Future • #178 Balaji Srinivasan - Balaji on How to Fix the Media, Cloud Cities & Crypto * #169 - How One Man Started 5, Billion Dollar Companies, Dan Gilbert's Empire, & Talking With Warren Buffett • #218 - Why You Should Take a Think Week Like Bill Gates • Dave Portnoy vs The World, Extreme Body Monitoring, The Future of Apparel Retail, "How Much is Anthony Pompliano Worth?", and More • How Mr Beast Got 100M Views in Less Than 4 Days, The $25M Chrome Extension, and More
It's no secret that companies today are struggling to secure top-tier talent. With the current labor shortage, competition for high-caliber candidates is at an all-time high, leaving recruiters looking for new ways to attract and retain the best of the best. However, finding and hiring 5 star candidates isn't as difficult as it may seem. With the right strategy and determination, recruiters can still identify, engage with, and hire outstanding talent — even in a competitive hiring market. By knowing exactly what kind of qualities you're looking for in a candidate and leveraging the right recruitment strategies, you can discover the stars of tomorrow and secure the perfect hire. Heenle Turner is the Vice President of Content and Consulting at the ALL IN Company, and a certified HR Professional passionate about finding creative solutions to help businesses succeed. She has provided consulting services to more than 200 businesses of varying sizes and industries. This extensive experience in sales, customer service, and people management uniquely positions her to collaborate with entrepreneurs when it comes to recruiting, hiring, and retaining 5-Star Employees: committed candidates who share the company's values and go above and beyond to achieve results. Topics During this interview Heenle and I discuss the following topics: Why hiring vacancies are still a problem within the workplaceWhat a 5 star hiring process looks likeWhere to go to make sure we are advertising to the right peopleThe makeup of a 5 star candidateThe 11 universal qualities of a 5 star CandidateHow to properly interview a candidate For the complete show notes be sure to check out our website: https://leadddontboss.com/252
Jane brought certified HR professional, Heenie Turner onto the show to share how businesses can get their best results through managing people in the right way, and spotting when people are working out - and when they're not! Jane and Heenie discuss what businesses can do to overcome the challenges caused remote working, common problems business owners can expect from their employees, and how organisations can cope with the urge many employees have about quitting to start their own business. Heenle's experience in sales, customer service and people management has uniquely positioned her to partner with entrepreneurs and business leaders to recruit and retain a team of their own five-star employees. Are you looking to build a talented, highly productive team? You'll love this episode. ABOUT THE HOST: Jane Bayler is a serial entrepreneur, investor, speaker, event host and business scale up expert. She had a 20 year history in global media and advertising, before becoming a serial entrepreneur herself, with multiple businesses in real estate, marketing and education. Having grown and sold a £6M brand identity business to US communications group Interpublic, today she is most passionate about and committed to serving other entrepreneurs – helping them grow their businesses and achieve their best lives. Enquire about working 1:1 with Jane, book a call here: https://bit.ly/2Z07DML
Are you ready to elevate your business? Are you tired of losing top talent and struggling to build a high-performing team? Look no further as we welcome Danielle Mulvey CEO of the All In Company to the show with her expertise in hiring and retaining five-star employees. Danielle shares her secrets and tips on identifying top talent. Building a strong set of core values and improving the consistency and efficiency of your hiring process. Get ready to take your business to the next level. Let's chat with her now. My Links: https://linktr.ee/thinktyler Website: https://thinktyler.com/podcast_episode/hiring-5-star-employees-danielle-mulvey/ https://thinktyler.com/ Podcast: ThinkBusinesswithTyler.com Host: Tyler Martin Business Coach Linkedin Instagram YouTube Learn more about your ad choices. Visit megaphone.fm/adchoices
Organizational Success Strategies with Business Consultant and Corporate Trainer Dawn Shuler
I thoroughly enjoyed my conversation with Heenle Turner, HR expert, probably because we are so aligned in our beliefs around valuing employees, right people in the right seats, just to […] The post Episode 222 – 5-Star Employees – Interview with Heenle Turner, HR Expert first appeared on The Shuler Group LLC.
“It's really important to not be subjective in your hiring.” – Danielle MulveyIn today's episode, we welcome, Danielle Mulvey. Danielle Mulvey is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting, hiring, and retaining what she refers to as “5-Star Employees”. Never one to settle for average, Danielle has scaled her several companies to over $50 million in annual revenue while spending less than 10 hours each week overseeing their operations. Danielle's own team of trusted 5-Star Employees provides her with the freedom to spend the rest of her work-week guiding other entrepreneurs through podcasting, workshops, and community curating. In addition to running her companies and assisting other entrepreneurs, Danielle is the Chief Curator of The ALL IN Company Community, which strategically advises other entrepreneurs on attracting and hiring 5-Star Employees. She has been developing, testing, and sharing these ideas for more than 10 years now, with a staggering 90% success rate! Danielle attributes this success to her undeniable gift to identify and nurture 5-Star Employees. She knows that in order to succeed, leaders need to get comfortable with the uncomfortable and go all in on their employees, who will reciprocate and go all in on the company. [00:01 - 02:32] Who is Danielle Mulvey?Zack introduces his guest, Danielle Mulvey!She is the Chief Curator of “The ALL IN Company” community, which strategically advises entrepreneurs on attracted in hiring 5-Star Employees[02:33 - 13:42] Having A Checklist Is Key To Ensuring Phenomenal ExperienceThe importance of having processes and systems documented in an organization to ensure consistency, accuracy, and predictability in resultsHiring employees who are able to hit the ground running and have a purpose in the company from the startRegularly auditing systems to ensure they are still effectiveThe process of hiring and retaining 5-Star employeesMany businesses are only successful at hiring 5-Star employees about 25% of the timeUtilizing a 5-Star employee rating system to find and hire the best candidates [13:43 - 30:31] How To Hire The Right People For Your BusinessHow a 3-star employee is just in the wrong position, in the wrong job, or on the wrong bus, and how it can be dangerous for businessHiring the right people for your businessThe criteria that make up the employee rating system:PerformanceAttitudeCommunicationTeamworkCitizenship [30:32 - 35:02] Closing SegmentDanielle advises listeners to never settle and her company can help you find and hire the best employee Connect with Danielle (links below)Join us for Tactical Friday!Head over to myvoicechallenge.com to find out how you can discover your voice, claim your independence, and build that thriving business that you've always wanted! Key Quotes:“I believe the employer has a greater responsibility to make sure that they're really understanding what they need exactly in a candidate, what they also don't want in a candidate. And, using that filter and litmus test, “The 5-Star employee rating system”, to make sure that they're not making that mis-hire.” - Danielle Mulvey“Using a process and system checklist for recruiting and hiring. And using objectivity when you hire is super important.” -
Danielle Mulvey is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting, hiring, and retaining what she refers to as “5-Star Employees”. Never one to settle for average, Danielle has scaled her several companies to over $50 million in annual revenue while spending less than 10 hours each week overseeing their operations. Danielle's own team of trusted 5-Star Employees provides her with the freedom to spend the rest of her workweek guiding other entrepreneurs through podcasting, workshops, and community curating. In addition to running her companies and assisting other entrepreneurs, Danielle is the Chief Curator of The ALL IN Company Community, which strategically advises other entrepreneurs on attracting and hiring 5-Star Employees. She has been developing, testing, and sharing these ideas for more than 10 years now, with a staggering 90% success rate! Danielle attributes this success to her undeniable gift to identify and nurture 5-Star Employees. She knows in order to succeed, leaders need to get comfortable with the uncomfortable and go all in on their employees, who will reciprocate and go all in on the company. In this episode, Dean Newlund and Danielle Mulvey discuss:Casting a wide net Hiring based on alignment Why is it important to be aligned The difference between limber and flexible Key Takeaways:One out of seven candidates is a potential five-star employee. The key is to cast a wide net, attracting as many candidates as possible and getting out of the box with your recruitment strategies. Hire people who are aligned with your true core values. That's the foundation of any business. If people aren't aligned, the relationship will not last. If you don't love what you're doing, you'll go to work and be in pain the whole day through. This is a great cause for inefficiency in the workplace, people can't go into flow and they'll probably tap out after three hours at work. If you're an employer, you're looking for limber people, not flexible people. A limber person is someone who's amenable to change, not rigid, someone who can go with the flow and do what's asked of them. "When you're working with like-minded people who have the same core values, I mean, that's where the magic happens.." — Danielle Mulvey See Dean's TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I Connect with Danielle Mulvey: Website: www.5staremployees.comLinkedIn: https://www.linkedin.com/in/danielle-mulvey-66a315/ Connect with Dean:YouTube: https://www.youtube.com/channel/UCgqRK8GC8jBIFYPmECUCMkwWebsite: https://www.mfileadership.com/The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/LinkedIn: https://www.linkedin.com/in/deannewlund/Twitter: https://twitter.com/deannewlundFacebook: https://www.facebook.com/MissionFacilitators/Email: dean.newlund@mfileadership.comPhone: 1-800-926-7370 Show notes by Podcastologist: Justine Talla Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.
If you're feeling stuck in your business because you're not sure how to hire the best employees, then this episode is for you! Are you looking for the best of the best employees? Here's how to find and hire five star employees!"The biggest mistake I think people make is that they hire people based on what someone says they can do instead of actually testing them and seeing what they can do." Key points 02:29 Danielle's story in her own words: how she came to help businesses scale04:48 What is the true cost of hiring less than ideal employees and having an inflated payroll 07:04 What are the primary mistakes business owners make when hiring employees? The dangers of subjectivity10:42 How to make your process more objective and effective for finding 5-Star employees: look into CORE VALUES14:07 The 11 universal qualities of a 5-star employee and some RED FLAGS to look out for 18:44 Learn to judge the aptitude and skills of the specific candidate by TESTING them20:37 Some tactical tips for testing your prospective employees. How to make use of job shadow days24:21 Success metrics: how to hone in on the ideal employee by being very clear about their success metrics. Quantify as much as possible. 26:55 Return on payroll: how to make sure your employees return at least 3x on their payroll28:18 Closing thoughts and further resources for building a team of superstar employeesConnect with Danielle MulveyCheck out the website: https://www.5staremployees.com/recruitment-intensiveAnd also see Danielle's special offer: Text NEVERSETTLE to 411321 to receive the ALL IN companies Free "Knowledge Bomb" on "How to Hire 5-Star Employees"Connect with SonjaDo you want Sonja to help you grow your service based business and convert your following into clients. Book a free Business assessment strategy call here:https://linktr.ee/sonjamartinovic
On today's show, we discuss how average employees are impacting your profitability. Danielle Mulvey is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting and retaining what she refers to as “5-Star Employees”: game-changing, dedicated, hardworking people who make big plays and get real, consistent results. Never one to settle for average, Danielle has scaled her several companies to over $50 million in annual revenue while spending less than 10 hours each week overseeing their operations. Danielle's own team of trusted 5-Star Employees provides her with the freedom to spend the rest of her workweek guiding other entrepreneurs through podcasting, workshops, and community curating. Key Takeaways: 5-star employees represent the top 15% of the available talent in the market Recruiting and hiring effectively is key to success in your company. Cast a wide net. You'll need to review a lot of applicants. Create opportunities to test talent, similar to football training camp. One option is inviting the finalist candidates to do paid "shadow days." 5 Star Employee Rating SystemAlignment with core values This is the secret sauce to your organization. It's almost like being able to clone yourself if you can have an entire team of people that share your core values.11 universal qualities Assessing potential and mindset/skillset to do the job These are things such as ability to learn, ability to be limber, and ability to listen. Limberness and ability to listen are red flag qualities. They either have them or they don't, and you don't want them if they don't. Some of the other qualities could be improved by opportunity or coaching. 3x return on payroll Every employee should be bringing a 3x return on your investment in them. Often this is measured in how much they are taking off the plate of another employee/owner that has a higher billable rate. Success metrics for key responsibilities Quantify what success means - the expectations should have a measurement attached for the employee's 3-5 key responsibilities. Examples would be referrals, client feedback survey results, claims processed, etc Aptitudes and Skills Employees need to show they can do the job. Determine 9-13 aptitudes/skills that you can test candidates on. How do the 1,2,3-star employees impact profitability?Bloated payroll. A 5-star employee does the work of 2 or 3 lower star employees. Morale killer. 5-star employees love what they do. They treat the job as a craft, not a career. Anything less than that brings down the team. What should you do if you find yourself with a 1,2,3-star employee?Transition them to alumni status. If it's not a good fit for them, they will likely be happier somewhere else. These employees will also begin to cause resentment in your 5-star employees if they stay and under-perform. Top 3 Takeaways:Use a 5-star employee rating systemBe objective with your hiresNever settle for less than 5-star employees To get the guide on how to hire 5-star employees:Text NeverSettle to 411321 Connect with Danielle Mulvey:Website: www.5staremployees.com/LinkedIn: /in/danielle-mulvey-66a315/ Instagram: /danielle__mulvey/
Danielle Mulvey is Chief Curator and CEO of The ALL IN Company based out of Dana Point, California. She is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting and retaining what she refers to as “5-Star Employees”: game-changing, dedicated, hardworking people who make big plays and get real, consistent results. Never one to settle for average, Danielle has scaled her several companies to over $50 million in annual revenue while spending less than 10 hours each week overseeing their operations. Danielle's own team of trusted 5-Star Employees provides her with the freedom to spend the rest of her workweek guiding other entrepreneurs through podcasting, workshops, and community curating. The Business of Business , topics are divided into 4 Categories: Management, Operations, Sales, and Financial. Target Audience is Business Owners, C-Level Executives, Management and anyone considering starting a business. Helping you run a successful profitable business.
Do you want to hire 5-star employees for your organization? Do you want to scale your business? Then this is the episode for you! Joining host Doug C. Brown is Heenle Turner. She is the Vice President of Content and Consulting at The ALL IN Company and a certified HR Professional with a passion for helping businesses succeed. Heenle shares strategies to help business owners identify top talent and potential managers and hire better employees moving forward. Heenle also clues you in on what you need to consider and prioritize as leaders and when outsourcing could be the solution you need. Tune in for more practical tips to help you build a dream team and grow your business. In this episode, you will learn:● The hiring strategy that will lead to scalability and profitability● The five star qualities of a top employee● When you need to outsource HR services
Another inspiring episode in which we shared insights with Heenle Turner, vice president of ALL IN Company, talking about attracting, hiring and retaining 5 star employees. Some of the key takeaways from our live conversation: - How having 5 star employees makes the job of leadership easier - 5 star employees are not just skillset but also mindset (e.g. being proactive, passionate, team player, focused on results) - Asking questions about situations where the potential employee exhibited the right values and behaviors - Being comfortable with silence during the interviews can give you space to see how the potential hires behave and think - Retaining 5 star employees requires creating an environment where there is excitement, challenge, celebration, sense of belonging and continuous development These and more were covered during the episode. Until the next episode, stay INSPIRED and make the biggest difference in your area of responsibility and beyond. For any inquiries, please contact fouad@alame.ch/fouadmalame@gmail.com
Marcia talks with HR & hiring expert Heenle Turner from The All In Company and how she helps companies create 5-star employees. When businesses have 5-star employees that match the culture, the business runs better and the company achieves it goals easier. Building a team with 5-star employees makes the company's environment happier. Heenle has a great questionnaire to rate your current & future employees at www.5staremployees.com/neversettle ================= Get Marcia's new book "The Profit Accelerator." She is looking for a few industry leaders & business owners to interview about how her book's 12 strategies would impact your industry. Please, download her book and let her know if you would like to be interviewed. It's available for Free for the next few weeks while she is interviewing industry leaders. These strategies can help ANY business increase their revenue, profit, and the value of their company without having to pay for additional advertising or marketing. Pick your copy up at www.TrajectoryProfits.com/book-download ================= Please subscribe & ring the bell for reminders about next week's show. ================= About Marcia: She is a business growth strategist helping service-based professionals to increase their profits and strengthen their business so that it is worth selling someday. She works closely with her clients to turn their business into an attractive & profitable business asset they can enjoy until they decide it's time to stop. She helps them get a return on their business investment. Marcia is the CEO of Trajectory Consulting & can be found at www.TrajectoryBiz.com Curious and have questions? Text me @ (949) 229-2112
A talented employee with options on who to work for is a problem for mediocre workplaces. You need to pick your game up as an employer.
In this episode, we welcome Hennle Turner, Vice President of Content and Consulting at the ALL IN Company. She is going to discuss the qualities of what you call 5-Star employees, and how organizations can recruit them. For more information: www.5starEmployees.com Host: Marie-Line Germain, Ph.D. Mixing: Kelly Minnis
Are you struggling to find top talent? Or keep and retain the great talent you have? If you are in this situation, you are not alone. It may be the biggest challenge facing organizations today. If you find yourself in this situation or maybe you just want to better manage your team you are going to want to listen to today's episode. Our guest today is Danielle Mulvey, who went from being a flight attendant to building a business enterprise grossing more than $50 million a year. She shares with us how she built the 5-Star Rating System and how you can use it in finding and retaining 5-star employees. She is also co-writing a book with Mike Michalowicz, the author of Profit First and a guest on our podcast episode 23. https://bigskyfranchiseteam.com/why-you-should-pay-your-profit-first/ ATTEND OUR FRANCHISE SALES TRAINING WORKSHOP ON SEPTEMBER 22:Register here: https://bigskyfranchiseteam.com/franchisesalestraining/ LINKS FROM THE EPISODE:You can visit our guest's website at: https://www.5staremployees.com/Get your FREE download by text: NEVERSETTLE to 411-321Connect with our guest on social: https://www.instagram.com/danielle__mulvey/?hl=enhttps://www.linkedin.com/in/danielle-mulvey-66a315/If you are ready to franchise your business or take it to the next level: CLICK HERE.ABOUT OUR GUEST:Danielle Mulvey is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting, hiring, and retaining what she refers to as “5-Star Employees” --- The top 15% of available talent who are game-changing, dedicated employees who share your core values and possess the right qualities, aptitudes, and skills to produce at least a 3X return on the payroll. Never one to settle for average, Danielle has scaled her several companies to over $50 million in annual revenue while spending less than 10 hours each week overseeing their operations. Danielle's own team of trusted 5-Star Employees provides her with the freedom to spend the rest of her work-week guiding other entrepreneurs through podcasting, workshops, and community curating.ABOUT BIG SKY FRANCHISE TEAM:This episode is powered by Big Sky Franchise Team. If you are ready to talk about franchising your business you can schedule your free, no-obligation, franchise consultation online at: https://bigskyfranchiseteam.com/ or by calling Big Sky Franchise Team at: 855-824-4759.
Are you a company owner and want to scale up your business? Are you a solopreneur and want to create a successful team? Then, Danielle Mulvey is the right person for you! She is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting and retaining what she refers to as “5-Star Employees”. Danielle has scaled her several companies to over $50 million in annual revenue, while spending less than 10 hours each week overseeing their operations, as she owns a team of trusted 5-Star Employees In today's episode, Danielle shares what the 5-Star Rating System is and how to attract 5-Star Employees. She explains how she cracked the code on recruiting and retaining 5-Star Employees, and how you can scale up your business by having an absolute Rockstar team! If you want to accelerate your business and increase your annual revenue, but aren't sure how to do that without spending a lot of time and money, then this episode is for you! Show topics include: (2.08): What a 5-Star Employee is(3.00): What's the real cost to businesses when hiring someone who isn't a 5-Star Employee(4.23) Are higher salaries going to solve the problem?(5.27): What motivates a 5-Star Employee and what the 5-Star Rating system is(8.48): How to tie somebody's role to revenue for the company, when they're not in a revenue-producing role(10.31): What can companies do to attract the 5-Star Employee.(13.08): Danielle's system of finding candidates (14.06): How to know if your employees have the potential to become a 5-star employee (16.30): The importance of being a detail-oriented employee(17.59): All about the 5-Star rating system and Danielle's upcoming book(21.00): Danielle's contact info(21.20): Danielle's tips for entrepreneurs Links From This Episode: Website: www.5staremployees.com LinkedIn: https://www.linkedin.com/in/danielle-mulvey-66a315/ Work with Crista: Want to learn more about working with Crista and the Lean Out Method team to simplify and scale your business? Explore our limited series podcast Do Less, Scale Faster and learn more about our services and hear from our clients what it's like to work with us. https://www.leanoutmethod.com/scalingpodcast Want to join Crista and a group of high-achieving entrepreneurs IN PERSON to take yourself and your business to the next level this year? Join us for our luxury VIP retreat and mastermind experience. https://www.leanoutmethod.com/retreat Ready to eliminate complexity from your business and scale to multiple-7+ figures in simple and sustainable ways? Apply to join us inside the Simplify to Scale Business Accelerator, a transformation group-mentorship experience for successful entrepreneurs ready to transform their business into a self-run company that's no longer dependent on them to scale. https://www.leanoutmethod.com/scale Love this podcast? Then you'll want to join the Simplify and Scale Society, Crista's private FB community where she hosts a live training + Q&A every week. https://www.facebook.com/groups/leanoutcircle
Heenle Turner is the Vice President of Content and Consulting at the ALL IN Company and a certified HR Professional passionate about finding creative solutions to help businesses succeed. She has provided consulting services to more than 200 businesses of varying sizes and industries. This extensive experience uniquely positions her to collaborate with entrepreneurs when it comes to recruiting, hiring and retaining 5-Star Employees: committed candidates who share the company's values and go above and beyond to achieve results. In this episode, we will speak of what it takes to recruit the right people and create an environment to engage talented employees.
In the episode 99 of IDEAS+LEADERS podcast I am speaking with Heenle Turner about recruiting, hiring and retaining the best candidates. Isn't it what we all wish? If you are interested in how to do that - tune in. Heenle Turner is the Vice President of Content and Consulting at the ALL IN Company, and a certified HR Professional passionate about finding creative solutions to help businesses succeed. You can contact Heenle HERE Thank you for joining me on this episode of IDEAS+LEADERS. If you enjoyed this episode, please share, subscribe and review so that more people can enjoy the podcast https://podcasts.apple.com/pl/podcast/ideas-leaders/id1531433083
8 Simple Steps to Change Your Business...And Change Your Life!>>>>>>>>get your free ebook HERE
In this episode, I welcome Heenle Turner into the studio to talk about people, employee experience, and retention. - Great customer experiences are personalized and don't feel cookie cutter - Leaders often struggle to have uncomfortable conversations, but that is a key to improving performance and communication - When you have a team of 5 start employees they will recruit more great talent for you - Transparency and flexibility are the key attributes of employers of choice Hhttps://www.5staremployees.com/ It's time for the great service comeback! Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence. Tony Johnson Customer Service Expert | Author | Trainer | Speaker Check out my FREE Resources and Training Tools: Web: https://www.igniteyourservice.com/ YouTube: https://www.youtube.com/c/RecipeforserviceNet Twitter: https://twitter.com/ServiceRecipe Instagram: https://www.instagram.com/recipeforservice/ Tik Tok: https://vm.tiktok.com/owrTbL/ Facebook: https://www.facebook.com/tonyjohnsoncx/ Music: http://www.bensound.com
Welcome to Episode 228 of Building My Legacy.When, as a new business owner, Danielle Mulvey realized her lack of a hiring strategy quickly caught up with her, she decided to get smart about hiring. The result was a process that has been successful for all of her businesses and that she uses now to help other business owners hire and keep what she calls “5-star employees.” Danielle believes that too many businesses — particularly those with 10 or more employees and at least a million dollars in revenue — struggle to make a profit because of an inflated payroll that includes “average or ho-hum employees.” By making better hiring decisions and attracting 5-star employees, these businesses can realize and increase their profits. So if you want to know:The top mistakes people make in hiringHow a “shadow day” — as part of the interview process — can be a win-win for the employer and the job candidateWhy you have to go “all in” on recruitment, hiring and retention if you expect employees to go all in for youThe five criteria in the “5-star employee” rating systemThe importance of measuring the “return on payroll”About Danielle MulveyDanielle Mulvey is the Chief Curator of The ALL IN Company Community, which advises other entrepreneurs on attracting and hiring 5-star employees. Her own team of trusted 5-star employees has enabled her to scale several companies to more than $50 million in annual revenue while spending less than 10 hours a week overseeing their operations. She is the author of The Rapid RealTM Guide to The 5-Star Employee Rating System, and is currently working with Wall Street Journal best-selling author Mike Michalowicz on a new book tentatively titled ALL IN: How to Get Your Employees to Act Like Owners. She also hosts the Profit First Nation podcast. More information about Danielle and her company is available at 5staremployees.com.About Lois Sonstegard, PhDWorking with business leaders for more than 30 years, Lois has learned that successful leaders have a passion to leave a meaningful legacy. Leaders often ask: When does one begin to think about legacy? Is there a “best” approach? Is there a process or steps one should follow?Lois is dedicated not only to developing leaders but to helping them build a meaningful legacy. Learn more about how Lois can help your organization with Leadership Consulting and Executive Coaching:https://build2morrow.com/Thanks for Tuning In!Thanks so much for being with us this week. Have some feedback you'd like to share? Please leave a note in the comments section below!If you enjoyed this episode, please share it with your friends by using the social media buttons you see at the bottom of the post.Don't forget to subscribe to the show on iTunes to get automatic episode updates.And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the ranking of the show, and I make it a point to read every single one of the reviews we get.Please leave a review right now. Thanks for listening!Building My Legacyhttps://businessinnovatorsradio.com/building-my-legacy/Source: https://businessinnovatorsradio.com/episode-228-danielle-mulvey-on-how-to-get-and-keep-5-star-employees-with-lois-sonstegardphd
Welcome to Episode 228 of Building My Legacy.When, as a new business owner, Danielle Mulvey realized her lack of a hiring strategy quickly caught up with her, she decided to get smart about hiring. The result was a process that has been successful for all of her businesses and that she uses now to help other business owners hire and keep what she calls “5-star employees.” Danielle believes that too many businesses — particularly those with 10 or more employees and at least a million dollars in revenue — struggle to make a profit because of an inflated payroll that includes “average or ho-hum employees.” By making better hiring decisions and attracting 5-star employees, these businesses can realize and increase their profits. So if you want to know:The top mistakes people make in hiringHow a “shadow day” — as part of the interview process — can be a win-win for the employer and the job candidateWhy you have to go “all in” on recruitment, hiring and retention if you expect employees to go all in for youThe five criteria in the “5-star employee” rating systemThe importance of measuring the “return on payroll”About Danielle MulveyDanielle Mulvey is the Chief Curator of The ALL IN Company Community, which advises other entrepreneurs on attracting and hiring 5-star employees. Her own team of trusted 5-star employees has enabled her to scale several companies to more than $50 million in annual revenue while spending less than 10 hours a week overseeing their operations. She is the author of The Rapid RealTM Guide to The 5-Star Employee Rating System, and is currently working with Wall Street Journal best-selling author Mike Michalowicz on a new book tentatively titled ALL IN: How to Get Your Employees to Act Like Owners. She also hosts the Profit First Nation podcast. More information about Danielle and her company is available at 5staremployees.com.About Lois Sonstegard, PhDWorking with business leaders for more than 30 years, Lois has learned that successful leaders have a passion to leave a meaningful legacy. Leaders often ask: When does one begin to think about legacy? Is there a “best” approach? Is there a process or steps one should follow?Lois is dedicated not only to developing leaders but to helping them build a meaningful legacy. Learn more about how Lois can help your organization with Leadership Consulting and Executive Coaching:https://build2morrow.com/Thanks for Tuning In!Thanks so much for being with us this week. Have some feedback you'd like to share? Please leave a note in the comments section below!If you enjoyed this episode, please share it with your friends by using the social media buttons you see at the bottom of the post.Don't forget to subscribe to the show on iTunes to get automatic episode updates.And, finally, please take a minute to leave us an honest review and rating on iTunes. They really help us out when it comes to the ranking of the show, and I make it a point to read every single one of the reviews we get.Please leave a review right now. Thanks for listening!Building My Legacyhttps://businessinnovatorsradio.com/building-my-legacy/Source: https://businessinnovatorsradio.com/episode-228-danielle-mulvey-on-how-to-get-and-keep-5-star-employees-with-lois-sonstegardphd
Danielle Mulvey is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting and retaining what she refers to as “5-Star Employees”- those game-changing, dedicated, hardworking people who make big plays and get really consistent results.Danielle is the Chief Curator of The ALL IN Company Community, which strategically advises other entrepreneurs on attracting and hiring 5-Star Employees. She knows that in order to succeed, leaders need to get comfortable with the uncomfortable and go all in on their employees, who will reciprocate and go all in on the company.Listen to this episode as we discuss the 7 recruitment mistakes that will lead to hiring a "less than stellar" 5 star employee.Connect with Karly WannosFollow Karly on Facebook, Instagram and LinkedinJoin our Private Facebook Community for HR and BusinessesConnect with Danielle Mulvey on Linkedin.LETS WORK TOGETHER: Have questions? Florida businesses with employees can schedule a consultation here.HR CONTRACTS: Do't have the time or budget to consult one-on-one? Check out my Employment Law Training for HR and customizable Legal Contract Templates for businesses. To schedule a FREE 10 minute consultation to discuss if the Trainings or Templates are right for your team, click here.Karly Wannos Media Kit. Get it Here. Sign up for my weekly Newsletter on employment law and management topics here.ONLINE COURSES FOR HR, MANAGERS AND BUSINESSESADA: The Complete Course: learn everything you need to know about the Americans with Disabilities Act, to ensure you comply with the law! Check it out here.Sexual Harassment Course for Managers. More Info Here. Basic overview of Federal Employment Laws for Managers. More Info Here.FREE DOWNLOADSStep-By-Step Guide to Investigating a Sexual Harassment Complaint: Download here.The Employer's Termination Checklist: A Guide to Terminating an At Will Employee and Avoiding Retaliation Claims. Download Here. Rate, Review & Subscribe on Apple Podcasts: Please consider rating and reviewing the show. This helps me reach more businesses and provide best practices on issues affecting the workplace.For informational purposes only. This information does not constitute an attorney client relationship and is not legal advise. Consult with an employment lawyer in your jurisdiction before making any important business decisions.
Danielle Mulvey is a former flight attendant turned entrepreneur who cracked the code on recruiting and retaining 5-star employees. One of the companies she is the founder of called All-In is changing how companies attract top talent and we will talk about the 11 universal qualities of 5-star employees. Learn more at: www.5staremployees.com and checkout the blog section and guest section at www.jessgethired.com for more! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/jessgethired/message Support this podcast: https://anchor.fm/jessgethired/support
There are good employees and there are excellent employees. There are also those employees you know aren't performing well enough to stay or progress in your company. But to begin with, on what basis do you assess your employees' performance? What makes a five-star employee? Does a two-star employee have to stay a two-star employee? How can they grow themselves? Find answers to all those questions in this episode of the Advance podcast with Mike and his guest Danielle Mulvey. Danielle reveals the ingredients that make a five-star employee – the irreplaceable one who delivers consistent results for the company. With 25 years of experience as an entrepreneur, Danielle comes equipped with all the knowledge regarding hiring the right people for your team, letting go of those employees who don't fit well, and the metrics to assess each of them for their skills, ability, and performance. She also shares how she does the market analysis and competition to provide adequate pay to her employees. Listen in! EPISODE 19 SUMMARY & HIGHLIGHTS What is the biggest mistake entrepreneurs make when hiring their first few significant hires? 1:33 They take everything that they don't want to do, or they're not good at, and assign it to the new hire. The problem is, often, it becomes too much for the other person. What is a five-star employee? 9:18 A five-star employee represents the top 15% of available talent in the market for the role. A major hiring mistake made by businesses is not casting a very wide net for applicants. Hiring from a small pool means your chances of getting that 5-star employee are also less.Does a two-star employee always have to be a two-star employee?19:21A two-star employee is two-star only for that role. Danielle and her team have identified 11 Universal qualities that are key to being a five-star employee – some are coded red, which means they're very difficult to change, two are coded green, and the rest are coded gray. The green ones are relatively easy to change, and the gray ones also can be changed, but maybe with some coaching or help from a hiring manager. The red ones are the toughest to change.How much time should we give employees to improve their performance before they're shown the door?24:20In the shortest, possibly two weeks. Also, we don't need it to take six months. The reason is, we're all creatures of comfort. If we can show up to a place and the people there are relatively polite to us, and we get a paycheck every other week, we'll stay within that comfort zone forever. To a certain degree, you have to make it a bit uncomfortable for those employees so they're ready to move on and can move on quickly.(Full shownotes at https://connect.stepstoadvance.com)
Why is anyone still settling for less than hiring a five-star employee? In this Expert Insight Interview, we welcome Danielle Mulvey, who has spent the last ten years sharing with others exactly how to recruit, hire, and retain five-star employees.
Danielle Mulvey is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting and retaining what she refers to as “5-Star Employees”: game-changing, dedicated, hardworking people who make big plays and get real, consistent results. Never one to settle for average, Danielle has scaled her several companies to over $50 million in annual revenue while spending less than 10 hours each week overseeing their operations. Danielle's own team of trusted 5-Star Employees provides her with the freedom to spend the rest of her workweek guiding other entrepreneurs through podcasting, workshops, and community curating.Key Points:Age doesn't matter experience and mindset doNever settle for less than 5 star employeesIt's a number game, be patient Connect with Danielle:Facebook - https://www.facebook.com/danielle.h.mulveyInstagram - https://www.instagram.com/danielle__mulvey/
Training Unleashed's host Evan Hackel recently sat down with Danielle Mulvey, founder of a remarkable company called The All In Company that has developed systems to hire and retain only 5-star employees. Their conversation revolves around the concept of 5-star employees elevating a team and moving the company forward, to help it grow and prosper. So, what are 5-star employees? According to Danielle, the 5-start employee represents the top 15% of available talent in the market. A 5-star employee is “really that ideal candidate for the role who has the drive, the passion, maybe experience, maybe not, but the aptitudes to be successful in the role and deliver on the key responsibilities that you need for the role - and the measure of success you put to those key responsibilities.” It's an interesting concept that starts in the hiring process—digging deep into what you need from the candidate, their aptitudes, their core values. It's about spending time with the candidate to understand them and evaluate the fit. Danielle shares a tip on how to change your job postings to start attracting your 5-star employees today! Learn more about your ad choices. Visit megaphone.fm/adchoices
With a solid employee and candidate talent evaluation system, like The 5-Star Employee Rating System(TM), you can start to consistently and repeatedly build your dream team with a 90% hiring success rate. The four other secrets are key to attracting and retaining 5-Star Employees and are super simple once you apply some basic intention around them.
The 11 Qualities of 5-Star Employees! I chat with the sensational Danielle Mulvey - Entrepreneur, Author and Chief Curator of The ALL IN Company Community - about what makes a 5-star employee!! Danielle is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting and retaining what she refers to as “5-Star Employees”: game-changing, dedicated, hardworking people who make big plays and get real, consistent results. She strategically advises other entrepreneurs on attracting and hiring 5-Star Employees! Danielle has also authored the book The Rapid RealTM Guide to The 5-Star Employee Rating System, and is currently co-collaborating with Wall Street Journal best-selling author Mike Michalowicz on a new book, to be released in Fall 2023, tentatively titled ALL IN: How to Get Your Employees to Act Like Owners. She also hosts the popular show Profit First Nation, the official podcast for Profit First. AN INCREDIBLY INSIGHTFUL AND VALUE-PACKED EPISODE NOT TO BE MISSED! Feel free to get in touch with Danielle! 5 Star Employees - The ALL IN Company - https://www.5staremployees.com/ Profit First Nation Podcast - https://www.profitfirstnation.com/ LinkedIn - https://www.linkedin.com/in/danielle-mulvey-66a315/
It doesn't matter wether it's your first six figures in business, or your next, both bring different challenges (lets not call them problems!) I'm Marc Ford, and let's get you the 6 figure business your hard work deserves. And that's the simple premise of the podcast. A simple, easy to watch business podcast that understands everyone is making this s### up as we go along, and we'd like you to be given the ideas of what to do, how to do it and why you should do it as you build your first or next six figure business. On this episode of the Next Six Figure podcast we have a wonderful special guest and someone who has been there, done that, got the tee-shirt and the duty free…we also tackle one of the biggest problems that comes up time and time again as business owners which is employing staff. Not just that…employing the right staff. Danielle Mulvey is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting and retaining what she refers to as “5-Star Employees”: game-changing, dedicated, hardworking people who make big plays and get real, consistent results. Danielle has scaled her several companies to over $50 million in annual revenue while spending less than 10 hours each week overseeing their operations. Danielle's own team of trusted 5-Star Employees provides her with the freedom to spend the rest of her workweek guiding other entrepreneurs through podcasting, workshops, and community curating. In addition to running her companies and assisting other entrepreneurs, Danielle is the Chief Curator of The ALL IN Company Community, which strategically advises other entrepreneurs on attracting and hiring 5-Star Employees. She has been developing, testing, and sharing these ideas for more than 10 years now, with a staggering 90% success rate! Ladies and Gentlemen…Danielle Mulvey… On todays show discuss: What is a 5-Star Employee? If I pay someone more will that motivate them to do more or perform at a higher level? What is the biggest mistake entrepreneurs make when making their first few significant hires? Why you shouldn't hire a ‘Rainbow, Sparkly Unicorn' 11 Traits of 5-Star Employees How to hire a 5-Star Employee Follow Danielle at
This episode is for every entrepreneur and every business leader who wants to find five-star employees but dreads the hiring process.All In Company Co-Founder Danielle Mulvey has cracked the code for recruiting, hiring, and retaining the best employees for your team. Her objective employee rating system removes the hassle and guess work, allowing you to identify candidates who will fit your company culture and help your business become more successful.Listen in to learn: Which values to look for Which qualities can't be changed How to identify the aptitudes required for the position What the success metrics will be And, how to quantify their return on payroll Don't miss this chance to upgrade your workforce to a five-star operation!
On today's podcast, I have special guest, Danielle Mulvey. Danielle is a former flight attendant-turned-entrepreneur who has cracked the code on recruiting and retaining what she refers to as “5-Star Employees”: game-changing, dedicated, hardworking people who make big plays and get real, consistent results. Never one to settle for average, Danielle has scaled her several companies to over $50 million in annual revenue while spending less than 10 hours each week overseeing their operations. Danielle's own team of trusted 5-Star Employees provides her with the freedom to spend the rest of her workweek guiding other entrepreneurs through podcasting, workshops, and community curating. In addition to running her companies and assisting other entrepreneurs, Danielle is the Chief Curator of The ALL IN Company Community, which strategically advises other entrepreneurs on attracting and hiring 5-Star Employees. She has been developing, testing, and sharing these ideas for more than 10 years now, with a staggering 90% success rate! Danielle attributes this success to her undeniable gift to identify and nurture 5-Star Employees. She knows that in order to succeed, leaders need to get comfortable with the uncomfortable and go all in on their employees, who will reciprocate and go all in on the company. That's not all - Danielle also authored the book The Rapid RealTM Guide to The 5-Star Employee Rating System, and is currently co-collaborating with Wall Street Journal best-selling author Mike Michalowicz on a new book, to be released in Fall 2023, tentatively titled ALL IN: How to Get Your Employees to Act Like Owners. She also hosts the popular show Profit First Nation, the official podcast for Profit First. Where to find Danielle:www.5staremployees.comhttps://www.linkedin.com/in/danielle-mulvey-66a315/
Get more candidates by going ALL IN on your recruitment to attract 5-Star Candidates while repelling 1, 2, and 3-Star Duds. From tweaking the title in your job posting to wooing candidates we cover six game-changing strategies to improve your candidate pool. REMEMBER: 1, 2, and 3-Star Employees KILL your profitability so never settle for less than 5-Star Employees.
What are “5-Star Employees,” how do you identify them, and really, are these really amazing top performers, or can 3-star and 4-star people be just as good? Join David in today's conversation with Danielle Mulvey, a powerful force in the entrepreneurial world because she has cracked the code on recruiting and retaining what she refers to as “5-Star Employees:” The game-changing, dedicated, hardworking people who make big plays and get real, consistent results. Danielle has 25 years' in entrepreneurship and as an owner has learned from experience how to let go employees who did not meet her company's 5-Star standards. Where's the proof? Start with her own business endeavors: Danielle has several companies that she's scaled to over $50 million in annual revenue, yet she invests less than 10 hours each week overseeing their operations. Instead, her own team of trusted 5-Star Employees provide her with the freedom to spend the rest of her workweek guiding other entrepreneurs through podcasting, workshops, and community curating. The focus of this podcast is, “How do owners retain 5-Star Employees and Job Candidates and when and how to remove employees or candidates who do not meet the mark?” Danielle shares her hard-earned wisdom for all owners to consider based on her relevant years of experience. Don't miss this episode! What you learn can be applied to your company so that you improve your 5-Star employee retention rate, your growth rate and overall success. Click here to contact Danielle. In addition to running her companies and assisting other entrepreneurs at The ALL IN Company Danielle is the Chief Curator of The ALL IN Company Community, which strategically advises other entrepreneurs on attracting and hiring 5-Star Employees. She has been developing, testing, and sharing these ideas for over 10 years now, with a staggering 90% success rate! Danielle attributes this success to her undeniable gift to identify and nurture 5-Star Employees. She knows that to succeed, leaders need to get comfortable with the uncomfortable and go all in on their employees, who will reciprocate and go all in on the company. That's not all - Danielle also authored the book, The Rapid Real™ Guide to The 5-Star Employee Rating System and is currently co-collaborating with Wall Street Journal best-selling author Mike Michalowicz on a new book, to be released in Fall 2023, tentatively titled ALL IN: How to Get Your Employees to Act Like Owners. She also hosts the popular show Profit First Nation, the official podcast for Profit First.
Danielle Mulvey gives her tips and tricks to finding 5-Star Employees for your team.
Cory talks to the owner of Sweep about 1-star reviews and what really happened. Learn more about your ad choices. Visit megaphone.fm/adchoices
Employees will ultimately make or break you and your business. Why settle for average, ho-hum, or worse employees. When you go ALL IN on recruiting, hiring and retaining 5-Star Employees you can build your Dream Team. We'll get you started on building your Dream Team of 5-Star Employees by walking you through exactly “How to Avoid the Seven Most Common Hiring Mistakes.”
COVID struck one of our offices taking three of us down for the count - including myself and my husband. Thankfully, we were well prepared for owner and key employee “unplanned absences.” Before COVID or something unexpected or tragic befalls your business we cover six best practices to ensure your operations continue swimmingly regardless of the circumstances. (Of course, success without you requires you recruiting, hiring and retaining 5-Star Employees to help you weather a storm.)
You've probably heard about The Great Quit that's currently happening in today's economy. Employees are quitting their jobs at a scale we've never seen before. And as you know, your all-star employees are your best assets. So with all of this in mind, how do you keep your all-stars on your team? How do you minimize the risk of The Big Quit affecting your business and bottom line? If you're at all concerned about this, today's episode was created with you in mind! Listen now to learn more from Guillermo Borges, a Silicon Valley technologist passionate about creating a simple to use product to help employers collect feedback, and inevitably, build their dream team! Want to discover a bevy of other resources for YOU, the small business owner? Check out: Legalucy.com MyPandemicProofBusiness.com ThinkOutsideTheFirm.com Don't miss a single episode! Click HERE to subscribe today!
Jordan and Russell are talking of business with this episodes new topic of 'Retaining Star Employees'. The goal of our podcast is to equip our listeners with tools, systems, and methodologies to help you maximize the bottom line of your organization. Catch new episodes posted every other Monday. Russell Disberger's Business: http://aspenbusinessgroup.com Jordan Disberger's Business: http://purplemarketingconsulting.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/talking-of-business/message
On Widener University Week: Star employees are a boon to a company, but only if they pass on what they know to others. Yamuna Baburaj, assistant professor of management, explores how to best integrate top talent. Dr. Yamuna Baburaj is an assistant professor of management in Widener University's School of Business Administration. She received a […]
In this episode Michael McLean shares his system for attracting and keeping super star employees.Michael became famous for joining his father's small-town insurance agency in 2002 with ZERO insurance experience and TRIPLING the size (and profits) in his first 36 months.He went on over the next 15 years to be widely known for his “No Bull”, Kick Butt, Take-no-Prisoners approach to business and as the celebrated “Merchant of Truth” of the insurance industry. His unconventional approach to hiring, training, and rewarding his staff of 23 employees was key to the agency's amazing success.Michael is an author, speaker and business coach to hundreds of insurance agents and entrepreneur worldwide.Opinionated, ruthless, and wildly generous (he fundraises for children's literacy, the homeless, local animal shelter, Rotary, the Food Bank, and multiple other local and national charities). A former professional hockey coach and owner, Michael won the 2010 CKIC Marketer of the Year Award out of 20,000 marketers worldwide.He sold the agency in 2017 and now focuses on coaching entrepreneurs. Michael lives in the beautiful heritage town of Perth, Ontario Canada with his wife Krista and their daughter Emery.He can be reached through his website: www.BadAssBrotherhood.com.MegaBucks Radio with Nina Hershbergerhttps://businessinnovatorsradio.com/megabucks-radio-with-nina-hershbergerSource: https://businessinnovatorsradio.com/michael-mclean-shares-how-to-attract-and-keep-super-star-employees
On today's show, we talk about a free Google service that will boost visitors to your website. We discuss the abnormal business environment of the future. We get a glimpse into that the economy of 2021 will look like and we ask why the Federal government has not introduced legislation to help thousands of businesses across the country. But first, when you have superstar employees, you're always looking for ways to engage and retain them and our fiends at Sheridan College may have a perfect solution.
In this episode of Growing in the Green Industry, our guest Richard Kuperus of the Farmside Landscape & Design discusses how he balances work, school, and family dynamics in business. Topics covered include how to navigate business relationships as a young professional, navigating shifting dynamics at work, and balancing ambition with humility. This episode is hosted by Neal Glatt, Managing Partner of GrowTheBench, Miles Kuperus, System Architect at Include Software, Brett Lemcke, VP of R.M. Landscape, and Luke Melograno, Production Coordinator at Mariani Landscape.
The difference between productive and uber-productive employees comes down to one critical trait. Some employees have it, and some just don't. The employees who have it are incredible. They don't stop until the job is done. Then they come back for more. They treat every project like it's a life-or-death matter. They get things done faster than you can stack the responsibilities. These folks are gold. They're magic. They're the best thing that'll ever happen to your business. What these special employees have is incredibly powerful. They are motivated, energized, and focused. They get things done. They're willing to make decisions, learn new things, and take calculated risks. They do it with positivity, politeness, and energy. They bring others along for the ride because their passion is inspirational. They get that it's more effective to share the burden, and they inspire others to follow. What these employees bring to the table is like rocket fuel. When you get one on your team, hang on to that person as long as possible. That's hard, but it's not impossible. Others will spot these talented rock stars and will try to poach them. I'm not suggesting that others on your team aren't incredibly productive. Hopefully you have a bunch of great team members getting things done and making a difference in the lives of your clients. But these uber-productive folks are special. They're unusual. They're hard to find, and they bring a unique quality to the workplace. What's the thing they bring? What makes them special? Uber-Productive Employees Bring an Ownership Mentality They act like they own the place. But it's not an act. From day one, they see the business like you see the business. They view your business, and their place in it, differently from others. They feel like they own the practice. They likely don't own it because you haven't granted them an interest (yet). But they come to the table prepared to act like an owner. That's the way they are wired. That's how they see the world and their place in it. They feel responsible. They feel obligated. They feel the pressure of doing the job right, and they rise and fall, emotionally, with the success and struggles of the business. They ARE owners of the business, even if the paperwork doesn't reflect it. Typical employees don't behave like an owner. They see the world differently. Most employees feel owned by the business. They play the part of the reactor. They feel that decisions are made by others and imposed upon them. They wait to be told what to do. They assume there are rights and wrongs and that someone else knows the difference. Employees who act like owners have a dramatically different mind-set. The owners understand their role in making decisions. They understand the burden of that responsibility. They appreciate the authority and the consequences of their miscalculations. They know they won't always be right, but they're willing to take a chance, create something better, and keep at it until it works. And they're willing to do it as an employee. As you collect these special people and bring them onto your team, you grow. Revenue climbs, clients get happier, referrals increase, and profits expand. More significantly, as you bring someone with an ownership mentality to the team, you feel less alone. The burden lifts. You become free to be creative, think through alternatives, and plan for what's next. These special people bring much more than productivity to the mix. They change the culture, they brighten your outlook, and they help you find the path to success for the entire team. But Sometimes We Resist Their Contributions For many of us, there's a temptation to react negatively to employees with the ownership mentality. We hire them, usually by accident because we don't realize who they really are, and then we suppress their flame. That's a gigantic mistake. Instead, you should fuel the flame, fan the flame, and grow the flame, but don't kill it. The flame shows you the way forward. It's our business. We want control. That urge is strong. We're bull-headed. We want to run the show even when we're drowning. Don't do it. Resist your urge. Step back. Without even realizing it, we have a tendency to… Discourage them, tell them to slow down, and ask them to wait. Leave them out. Feel criticized. Embarrass them for overstepping. Shoot down their ideas. Perceive them as a threat to our authority. Deprive them of information. Bring them down a notch. Withhold credit for their achievements. Get in their way. Of course, you'd never react that way to a hard-charging, driven, motivated employee, right? I might. In fact, I have. It's embarrassing when I see it now from a distance. It felt right at the time. Even today, I still resist the rock stars. It's hard to change my instant reaction to these situations. The best I can do is remind myself to pause before reacting. It's a mindfulness game, and I don't always win. Sometimes, I push back when they drive forward. I don't even realize it. I hold on to my old way of thinking. It's easy to behave badly when I feel vulnerable. It's a short step to a snarky remark when I feel out of control. It's easy to respond negatively when others get the credit for the thing I've been building after they swoop in and take it up a notch. I do all of that, and I get it. I'm wrong. My instant, emotional reaction is counterproductive. Intellectually, I understand the value of my rock stars, appreciate the energy they bring, and believe they are critical to our growth, but that doesn't always offset my emotional reactions. Emotions aren't always rational, right? Our emotions are, more often than not, the key to the growth of our business and the biggest single impediment to our growth. Our reactions---when not properly considered---can stop these special employees in their tracks. It's rarely our competition that gets in our way. It's ourselves. These rock stars are trying to move us forward. We must get out of the way, or they'll soon be moving someone else forward. They're so good that they have options. When they don't have options, they make them. They're not sticking around unless you do your part, get out of their way, and let them do what owners do: build the business. How to Keep Your Rock Star Employees Around To keep employees with the ownership mentality on board, first, be hyperaware of the list above. Doing the things I mention below will not offset, diminish, or counteract the behaviors listed above. It takes a long time to nurture a relationship. It takes only an instant to destroy it. Don't break the relationship. Nurture it. Once it's broken, it's difficult to repair. These rock stars need some love. Here's a starting place… 1. Praise Them For a long time, the highest praise I could offer, in my mind, was a paycheck. Employees get paid every two weeks, so why do I have to say more? That mind-set led to lots of turnover. Praise is free. It's good for them, and it's good for you. Loosen up and spread the word that good work is appreciated. 2. Encourage Them Things don't always turn out as planned. Praise the effort. Look for successes along the road. Let them know that you're in it with them and that you appreciate their work. Be encouraging, be positive, bring pizza for the late-night crunch, and tell them how great they're doing (even when things look bleak). 3. Reward Them When things go well, be generous. Don't limit rewards to just praise. Buy the plane ticket for the vacation, order the book you know they'd love, and send them to the continuing education program that's really just a paid umbrella-drink vacation. What is perceived as a reward varies from person to person. One person is thrilled with a book as a gift; another perceives it as assigned work. Get to know your rock stars so you'll know what's best. 4. Brag About Them Tell the clients, your spouse, the judge, opposing counsel, the Rotary Club, and anybody else who'll listen about what a great job your rock stars do. Spread the word. Don't keep it a secret. Yep, bragging increases their value in the marketplace and makes it more likely that someone will offer them a job, but do it anyway. They'll appreciate it, and they deserve it. 5. Thank Them Sit them down. Close the door. Look in their eyes and thank them for what they're doing. Shake their hand. Tell them how much you appreciate it. Saying “thank you” is more powerful than we imagine. It doesn't have to be accompanied by a check or a fruit basket. Taking the time, focusing on the task, and communicating your gratitude sincerely is powerful all by itself. 6. Allow Them to Take Risks Trusting your rock stars is powerful and affirming. It won't always work out, but it's worth doing. When you take risks, things don't always go according to plan. Likewise, things won't always go according to plan for rock stars. All movement comes with risk. Constraining risk constrains the rewards. Yes, our lawyer personality freaks out when risk is involved. We want our fingers in the mix in case anything goes wrong. But that limits the opportunities for your business. Assume that your rock stars can handle some risk. Then man up and take the blame when it doesn't work out. 7. Ask for Their Feedback Your rock stars have lots of ideas about how you can do better. In fact, your rock stars want you to step up, get out of your own way, and be more effective. Ask for honest, open feedback and let it happen. Say “thank you” and don't explain yourself. Take some time to let it sink in and do what you can to improve. You're on the same team. It's not mean-spirited criticism; it's constructive. 8. Respect Them Rock stars get respect because they earn it. Treat your rock stars as your peers. Treat your rock stars as equals. Treat your rock stars better than you'd like to be treated. You can't fake it. Your rock stars will know. Understand that the rock-star qualities are rare. Rock stars deserve the special treatment. 9. Ask for Advice Don't assume you know the answers or have the solutions. Turn to your ownership-minded employees for help when you need it. Get input, ask for advice, and then act upon it. Your rock stars see things more clearly sometimes because they aren't affected by the same emotions as you. Listen to their input. You're lucky to have people so interested that they'll offer an opinion. Then either take their advice or create an alternative plan together. 10. Give Them Credit When the wins come---and they'll come more as you build a team of rock stars---give them the credit. Thank them, praise them, brag about them, and reserve none of the credit for yourself. Give it all away. It's the most powerful gift you can offer. 11. Take the Blame Rock stars screw up. They'll screw up even bigger if you give them the authority they need to make the big decisions. Give them that authority anyway. Expect a disaster from time to time, because it probably would have happened even if you retained the authority for yourself. When it comes, take the blame. Debrief in private, figure out where it went wrong, and learn from the experience. Model great leadership behavior so your rock stars will learn---this time---from you. 12. Empower Them Give your rock stars room to do their job. How much? More room than makes you comfortable. Give them authority over decisions you might otherwise reserve for yourself. Give them budget authority that makes you worry. Authorize them to make purchases, hire team members, fire people, and interact with clients. It's OK to feel a bit out of control. Push yourself to let them bring their best to your firm. 13. Inform Them Keep your rock stars in the loop. Let them know about the good, the bad, and the ugly. Don't keep secrets. They can't help you fix problems if they aren't aware. If rock stars learn that they're out of the loop, it might undermine the relationship. Keeping them informed won't always be easy, but it's the only way to keep the business moving forward with everyone on board. 14. Change Policies That Treat Them Like Employees Policies and procedures are good. But consider the impact of policies that treat employees, especially those who exhibit ownership behavior, like children. Don't expect your rock star, who worked until midnight fixing a problem, to be in the chair at 8:00 AM the next morning. Policies make sense until they don't. Make sure your policies give your people the room to do what needs doing without being burdened by dumb rules. 15. Give Them Ownership Sharing ownership in a law firm is easy when your rock stars are lawyers. It's harder when you're trying to share ownership with someone who doesn't have a law license. Some firms create phantom stock share plans where ownership is shared symbolically. Some create separate entities owning the administrative support services and share ownership in that distinct entity. However you do it, your goal with any such plan is to incentivize and reward your rock stars for growing the size of the pie. You're not giving away any of your pie; you're making the pie bigger. This is win/win when you have rock stars who want literal ownership. 16. Be There for Them Rock stars have personal lives. Things go wrong. Be there to take care of them when they need it. Maintain communication with these folks. Check in with them and listen to what's happening in their lives, remember it, and follow up. Go to the hospital when they get sick. Attend the funeral of the loved one who passes away. Go to the wedding and send a big gift. Your Rock Stars Deserve Nurturing Because They Earn It Rock stars add value beyond their own labor. Their mentality is contagious. They influence others. They change the culture, turbocharging the team and creating an environment where people want to work. The rest of your team watches how you treat these individuals. They respect the rock stars. Relationships form across the team. You need to nurture all of it. Your rock stars model the behavior you want from your other employees. They put clients first. They step across roles to solve problems. They fulfill their commitments, even at personal sacrifice. They come in early, stay late, and stick with the project until it's done. They do whatever is necessary (kind of like you). If you build your rock stars up, your firm will grow along with them.
Employees are the lifeblood of any company. They embody your company to your customers and the public, and they turn the ideas and strategies into real results. Hiring employees can be tough. But hiring the BEST employees is even harder. In this episode, Dallas and Jess talk about how to find and keep superstar employees.