Podcasts about Sprinklr

Listen as we explore why community-based marketing is becoming more popular and how insurance agents can get started. This strategy is a great way for agents to grow their business just by getting involved in your local community.   Read the text version   Get Connected:

Adriaan en Simon spreken over: een acht voor vlijt / leg je werk vast, want je weet niet wanneer het einde komt / de betreurde Lieke Marsman en Marjane Satrapi / Mussert / laarzen en zweepjes / een stripboek over migratie / de biologische plantmecenas / Adriaan gaat op 25 juni in gesprek met Rashid Novaire / het poëtisch intermezzo / AI Adriaan / de post: rectificaties! Schrijvers van dienst: Auke Kok / Lieke Marsman / Rashid Novaire / Aimée de Jongh / Tina De Gendt ADVERTENTIE Bestel al je biologische tuinplanten bij Sprinklr.co en ontvang 5 euro korting op je order van minimaal 30 euro met de code VanDisBio. De code is eenmalig geldig tot en met november 2026: Sprinklr Ook adverteren in Van Dis Ongefilterd? Stuur een mail naar jeroen@steamtree.nl ADRIAAN ALS INTERVIEWER Adriaan in gesprek met Rashid Novaire op 25 juni: https://www.zammagazine.com/boekenclub/2096-achtentwintig-letters-van-rashid-novaire-25-juni ONDERZOEK OVER DE NAMEN VAN BORDEWIJK Kijk op: www.vernoeming.nl BOEKEN UIT DE AFLEVERING BESTELLEN? DAT KAN VIA DEZE LINKS: Auke Kok – Mussert Aimée de Jongh en Tina De Gendt – Onderweg Rashid Novaire – Achtentwintig letters COLOFON Volg het Instagram-account van de podcast: @vandis.ongefilterd Wil je een vraag stellen of reageren? Mail het aan: vandis@atlascontact.nl Van Dis Ongefilterd wordt gemaakt door Adriaan van Dis, Simon Dikker Hupkes en Bart Jeroen Kiers. Bedankt voor uw recensie. © 2026 Atlas Contact | Adriaan van Dis | Simon Dikker Hupkes | Bart Jeroen KiersSee omnystudio.com/listener for privacy information.

Via geboortebloemen naar ongelijk groeiend gras tot het snoeien van fruitbomen: Nick biedt weer soelaas bij een hoop luisteraarsvragen. Dan het hoofdthema van deze aflevering: de geërfde tuin! Wat doe je met een tuin die je na een verhuizing in je schoot geworpen krijgt? Een kapotte schutting en dode tak moeten weg, maar wat doe je met bestrating, planten en indeling? En wanneer? Eén tip: koester de oude boom want kappen is kapitaalvernietiging. We sluiten af met vragen over een stervende lavendel, een droge moestuinbak en bladluis op de dahlia's.Onze sponsor:

Er vallen wereldwijd zeventienduizend winkels onder de de health & beautyretailer AS Watson, waarvan ruim 1200 in Nederland; de Kruidvat en Trekpleister zijn niet weg te denken uit de winkelstraat. Maar neemt de populariteit af, nu mensen over de grens kijken voor hun shampoo? En zijn extreme stapelkortingen nog van deze tijd? Ed van de Weerd, topman Europa bij health & beauty van AS Waston is te gast in BNR Zakendoen. Macro met Mujagić Elke dag een intrigerende gedachtewisseling over de stand van de macro-economie. Op dinsdag en vrijdag gaat presentator Thomas van Zijl in gesprek met econoom Arnoud Boot, de rest van de week praat Van Zijl met econoom Edin Mujagić. Ook altijd terug te vinden als je een aflevering gemist hebt. Blik op de wereld Wat speelt zich vandaag af op het wereldtoneel? Het laatste nieuws uit bijvoorbeeld Oekraïne, het Midden-Oosten, de Verenigde Staten of Brussel hoor je iedere werkdag om 12.10 van onze vaste experts en eigen redacteuren en verslaggevers. Ook los te vinden als podcast. Pitch Elke vrijdag is het weer tijd voor jonge ondernemingen om zichzelf op de kaart te zetten. Dat doen zij via een pitch en het doorstaan van een vragenvuur. Vandaag is het de beurt aan: Jeanette Smiemans van Rebloom Care en Dinja Oosterhoff van Bactheravax. Sophie Heijenberg van Graduate Ventures zal de startups beoordelen en van advies voorzien. Deze jonge ondernemers zijn ook terug te luisteren als podcast. Bedrijvenpanel Bedrijven gaan personeelstekort te lijf met AI in plaats van het aanbieden van aantrekkelijke arbeidsvoorwaarden. En: reclames in de openbare ruimte zijn populair bij adverteerders, ondanks dat we veel van onze tijd in de digitale wereld doorbrengen. Dat en meer bespreekt presentator Thomas van Zijl vanaf 11.00 in het bedrijvenpanel met: Serie-ondernemer Eduard Schaepman en Suzanne van Straaten, oprichter van biologische plantenwinkel Sprinklr. Luister l Bedrijvenpanel Zakenlunch Elke dag, tijdens de lunch, geniet je mee van het laatste zakelijke nieuws, actuele informatie over de financiële markten en ander economische actualiteiten. Op een ontspannen manier word je als luisteraar bijgepraat over alles wat er speelt in de wereld van het bedrijfsleven en de beurs. En altijd terug te vinden als podcast, mocht je de lunch gemist hebben. Contact & Abonneren BNR Zakendoen zendt elke werkdag live uit van 11:00 tot 13:30 uur. Je kunt de redactie bereiken via e-mail. Abonneren op de podcast van BNR Zakendoen kan via bnr.nl/zakendoen, of via Apple Podcast en Spotify. See omnystudio.com/listener for privacy information.

Bedrijven gaan personeelstekort te lijf met AI in plaats van het aanbieden van aantrekkelijke arbeidsvoorwaarden. En: reclames in de openbare ruimte zijn populair bij adverteerders, ondanks dat we veel van onze tijd in de digitale wereld doorbrengen. Dat en meer bespreken we in het Ondernemerspanel van BNR Zakendoen Panelleden Presentator Thomas van Zijl gaat in gesprek met het ondernemerspanel, dat deze keer bestaat uit: -Serie-ondernemer Eduard Schaepman. -Suzanne van Straaten, oprichter van biologische plantenwinkel Sprinklr. Abonneer je op de podcast Ga naar de pagina van het ondernemerspanel en abonneer je op de podcast, ook te beluisteren via Apple Podcast, Spotify en elke vrijdag live om 11:30 uur in BNR Zakendoen. See omnystudio.com/listener for privacy information.

our deals this week. One disclosed price. The same trade running through all of them — buyers acquiring capability quietly rather than building it.Christian and Ayelet break down what each deal actually signals about where the software and agency markets are heading — plus stick around for the live after-show with Kevin Simonson, CEO of adMixt, on the Interluxe Group acquisition.One deep dive. Three quick hits. One live after-show.What we cover: Why Sprinklr restarted M&A after nearly five years and what choosing ViralMoment first says about the market, the "tale of two cities" in AI exits — top 1% startups clearing the preference stack vs. capability tuck-ins sold as assets, why Asana's $75M StackAI deal is the other side of that coin, and how two ad tech and agency deals (Peer39/Adloox and Interluxe/adMixt) reflect the same buy-not-build logic.⏱️ TIMESTAMPS0:00 — Welcome to Market and Deals Friday0:30 — Quick market context: the data is backing up the thesis2:50 — Why corporate M&A is surging while PE volume drops4:11 — Deal #1: Sprinklr acquires ViralMoment — video-native social intelligence5:00 — The gap it fills: social moved to video, listening tools are still text-based5:50 — ViralMoment background: founded by Chelsea Hall, Carnegie Mellon, seed-stage6:27 — Sprinklr's earnings context and why this was a buy-not-build asset deal7:30 — The tale of two cities: top 1% AI startups vs. capability tuck-ins8:30 — Sprinklr is hiring an M&A role right now (and Christian's soapbox on the title)9:22 — Deal #2: Asana acquires StackAI for ~$75M — clearing the preference stack10:00 — Why this is the "right tech, right team, right investor" version of the same trade10:30 — The MIT startup angle and the agent execution layer Asana was buying11:01 — Deal #3: Peer39 acquires Adloox from Scope3 — walled garden verification11:50 — Why this matters against DoubleVerify and IAS11:55 — Deal #4: Interluxe Group acquires adMixt — performance firepower for luxury12:56 — The thread tying all four deals together: buy is beating build13:27 — Tease: big announcement next week + after-show with Kevin Simonson of adMixtLinks:Goldman report: https://www.goldmansachs.com/insights/articles/ma-volume-expected-to-surge-this-year-despite-economic-uncertaintyEY Parthenon report: https://www.ey.com/en_us/newsroom/2026/06/ey-parthenon-forecasts-resilient-8-percent-growth-in-us-dealmaking-in-2026-despite-geopolitical-and-economic-headwindsConnect with Christian and AyeletAyelet's LinkedIn: https://www.linkedin.com/in/ayelet-shipley-b16330149/Christian's LinkedIn: https://www.linkedin.com/in/hassold/Web: https://www.inorganicpodcast.co Hosted on Acast. See acast.com/privacy for more information.

Een hortensia die nét levend genoeg is om niet dood te gaan, maar ook niet bepaald floreert - wat doe je met zo'n sip kijkende plant? En wanneer weet je zeker dat die bloemzaden die je hebt gezaaid toch echt een scam zijn? Gelukkig schiet Nick te hulp. Deze week is het tijd voor EHBO-diploma B, dus er worden heel wat planten gered. Les 1: ga niet meteen verpotten, snoeien of water geven, maar stel eerst een goede diagnose. Wat zijn de meest voorkomende oorzaken van kwijnend groen? En belangrijker: wat kun je eraan doen? Je hoort het allemaal!

Suzanne van Straaten, mede-oprichter van Sprinklr Planten, vertelt over haar missie om de sierteelt te verduurzamen met biologische tuinplanten. Suzanne bespreekt de uitdagingen van biologisch kweken, zoals het belang van sterke wortels boven een perfect uiterlijk en de noodzaak voor consumenten om met de seizoenen mee te leven. We gaan ook in op de transitie van Sprinklr naar een steward-ownership model, waarbij de maatschappelijke missie belangrijker is dan winstmaximalisatie voor aandeelhouders. Daarnaast pleit zij voor een grotere rol van de overheid om een eerlijk speelveld te creëren voor duurzame ondernemers. Het Sprinklr-verhaal illustreert hoe een idealistische visie kan uitgroeien tot een succesvol bedrijf dat streeft naar een groenere en gezondere leefomgeving.Shownotes: - LinkedIn-profiel Suzanne van Straaten- LinkedIn-pagina Sprinklr Planten- Website SprinklrDisclaimer:De standpunten, gedachten en meningen in deze podcast zijn die van de spreker en vertegenwoordigen niet de standpunten, gedachten en meningen van BNP Paribas. BNP Paribas heeft geen controle over en/of is niet verantwoordelijk voor de kwaliteit, volledigheid en nauwkeurigheid van de informatie die door sprekers wordt verstrekt. De informatie die hier wordt gepresenteerd is enkel voor algemene informatiedoeleinden en mag niet worden beschouwd als professioneel advies. BNP Paribas onderschrijft, beveelt of keurt geen specifieke mening, organisatie, product of dienst goed waarnaar in deze podcast wordt verwezen.

Met uitzicht op de prachtige wisteria en vlinderstruik van Roelof legt Nick eindelijk uit hoe het toch zit met zon, halfschaduw en schaduw. En wat doe je met planten in de stress? Via de nodige luisteraarsvragen komen we uit bij het hoofdonderwerp: mos! Het is de hoogste tijd om deze sporenvormende ‘plantjes' te herwaarderen. Wil je er toch vanaf? Gebruik breekzand en een bezem en laat je hogedrukspuit in de schuur. We sluiten af met een groeiend warmtepompprobleem; want welke planten groeien in warme droge lucht?Onze sponsor:

We zijn er weer! En wanneer beter dan in de lente? In een heerlijk zonnetje spitten we door jullie vragen over slakvrije schaduwplanten, fruitboomnetten en het juiste snoeimoment. Nick onthult zijn nieuwste hobby (tattoos inbegrepen): vogelen. Roelof heeft nog veel te leren, dus trekken we met de verrekijker de tuin in. Wat zeggen deze vrolijke fladderaars eigenlijk over jouw tuin? Moet je ze bijvoeren? En hoe lok je ze? Tot slot zoekt een luisteraar een klimplant voor op het zuiden… wellicht weet Nick iets vogelvriendelijks?Onze sponsor:

Employee advocacy is growing - and that's a good thing for employer brand.But there's a gap between where most organisations are and where they could be. Right now, the dominant model is using employees as a distribution channel. Brand creates content. Employees reshare it. A bit more reach, not much more engagement, and the people involved don't feel especially connected to any of it.The shift - and this is what this conversation is really about - is from distribution to co-creation. When employer brand teams work with employees to surface their genuine expertise, knowledge, opinions and stories, something different happens. Employees are more bought in. They share the content because it's actually theirs. And the content does more: it helps retain existing clients and customers, brings in new ones, keeps people motivated, and attracts the talent you're trying to reach.That's not a content strategy. That's demonstrable business impact.Andy Lambert has been building towards this thinking for over a decade. He co-founded ContentCal in 2016, grew it to become the fastest-growing platform in its category against Hootsuite, Sprinklr and Sprout, and sold it to Adobe in 2021. He built that business almost entirely through people-powered content. He's now the author of Spheres of Influence - a framework for turning genuine human voices into sustainable word-of-mouth growth.Andy and I have known each other for about ten years. This is a conversation where the thinking has had time to develop - and it shows.What we talked about:- Why co-creating content with employees beats just using them as a distribution channel- How giving employees a genuine voice creates buy-in - and better content- The business case: talent attraction, employee motivation, reputation, sales and client retention- Why LinkedIn's AI discovery shift makes this more urgent than ever right now- How to get employees creating content without handing them a blank page- Andy's six spheres of influence — a practical framework for personality-led growthFind Andy and get his book:LinkedIn: https://www.linkedin.com/in/andyrlambert/Spheres of Influence: https://amzn.eu/d/0198edDsSubscribe to the Employer Content Marketing newsletter: www.employercontent.marketingFind ChrisLinkedIn: linkedin.com/in/chrislecandharwoodNewsletter: www.employercontent.marketingWebsite: www.contentmarketingpod.com#EmployerBrand #EmployeeAdvocacy #LinkedInMarketing #employerbranding

Wat zou er gebeuren als je alles wat mislukt in je leven zou omarmen?Als je elk falen dat zou beschouwen als een stapje voorwaarts en niet zes stapjes terug?Konden we het maar. Een mislukking zou je kracht geven, een fout zou je iets vertellen. Het is ons helaas niet gegeven en daarin zijn we niet alleen.Het enige wat we kunnen is het proberen en dat is het hoogst haalbare: doorploegen op de akker van het leven, terwijl je alles dat je hebt verneukt achter je aansleept.Het is wel een beetje jammer dat er altijd maar weer peeves blijven die het ons moeilijk maken in het leven, zoals je handen wassen boven een platte leisteen en de onweerstaanbare neiging tot het verminken van je bloedeigen kamerplant.Drenthe nam Aaf weer even terug naar haar jonge jaren in Minnesota afgelopen weekend, waarbij leuke bosjes in the golden hour en de drab uit de vijver ons allebei gelukkig maakten. Zo gelukkig, dat we even niet aan onze kwaaltjes dachten. We geven jou ook tips hiervoor.Een geheimzinnige vrijmetselarij-achtige buurvrouwenclub met een strenge ballotage, wil je daar graag bijhoren of probeer je je schouders op te halen? Wat voor buurvrouw zou jij willen zijn?Onze goeroe is een hoogopgeleide Parisienne die lekker doet, wat velen van ons stiekem ook wel zouden willen. Het plukken van ‘the sweet fruit of love’.Lief zijn, het zit in ons allemaal. En als maatje kun je echt iets betekenen voor een ander. Samen koken of wandelen. Iemand helpen met taal. Door iets te doen wat je toch al graag doet, maar dan samen. Meld je aan op oranjefonds.nl/maatjes. Sprinklr maakt biologisch tuinieren al 10 jaar makkelijk. Je bestelt online gifvrij geteelde planten en kiest zelf het bezorgmoment. Gebruik de code AafenLiesBio voor eenmalig 5 euro korting bij een minimale bestelwaarde van € 30,-. Geldig tot en met juni dit jaar.

“The technology we’re working with today really makes a lot of those best practices and mental models and the whole toolkit more accessible than ever to more people.” –Marshall Kirkpatrick About Marshall Kirkpatrick Marshall Kirkpatrick is founder of sustainabilty consultancy Earth Catalyst and AI thinking tool What's Up With That. His many previous roles include founder of influence network analysis tool Little Bird, which was acquired by Sprinklr, where he was last Vice President Market Research. Website: whatsupwiththat.app LinkedIn Profile: Marshall Kirkpatrick What you will learn How generative AI transforms cognitive tools and lowers barriers to advanced thinking Techniques to combine human and AI-powered sensemaking for richer insights Practical strategies for filtering and extracting value from infinite information The importance and application of diverse mental models in modern decision-making Methods to balance manual cognitive work with AI assistance for optimal outcomes The role of adaptive interfaces in enhancing individual cognitive capacity Metacognitive approaches to networks and how AI can foster organizational awareness Ethical and societal implications of democratizing access to AI-powered cognitive enhancements Episode Resources Transcript Ross Dawson: Marshall, it is awesome to have you back on the show. Marshall Kirkpatrick: Oh, thank you, Ross. It’s such a pleasure to be reconnecting with you here. Thanks for having me on. Ross Dawson: So back you were very, very early on in the podcast when it was Thriving on Overload, and it was interviews with the book, and you got incorporated—some of the wonderful things you were doing in Thriving on Overload. So I think today, in this world of generative AI, which has transformed everything, including the way in which we think, the Thriving on Overload themes are still super, super relevant, and in a way, we need to be talking about them more. That theme at the time was finite cognition, infinite information. How do we work well with it? I don’t know if our cognition has become more finite, but the information has become more infinite, and there’s just more and more. But also, it cuts two ways, as in, what is the source of all the information? AI is also a tool. So anyway, let’s segue from some of your cognitive thinking tools, technology-enabled cognitive thinking tools and so on, which we looked at. So how do you—where are we? 2026, what do you think about human cognition in our current universe? Marshall Kirkpatrick: Well, especially when you frame it up in Thriving on Overload terms. I mean, those were four, five long years ago that we last spoke, and the book that came out of it was just fantastic. I think it has some timeless qualities, and I think that the technology we’re working with today really makes a lot of those best practices and mental models and the whole toolkit more accessible than ever to more people. That’s what I hope. I think that, yeah, between individuals and organizations, there’s so much that, historically, someone like you or me or the people closest in our networks were willing and able to do and excited to do, that many other people said, “That sounds like a lot of work.” The bar is lower now, because a lot of just the raw cognitive processing can be outsourced into a technology that serves as a lever. Ross Dawson: Well, I mean, that idea of levers for these cognitive tools is interesting. I guess, the very crude way of saying it is, we’ve got inputs into our human brain, and then we are processing information. I’m just thinking out loud a bit here, but it’s like, okay, we have tools to be able to filter, to present, to find what is most relevant, to present it to us in the ways which are most useful—very obvious, like summarization, visualization. Then as we are processing it ourselves, we have dialog, or we can have interlocutors who we can engage with and be able to refine and help our thinking. Does that sort of make sense, or how would you flesh that out? Marshall Kirkpatrick: Yeah, I mean, when you put it that way, it makes me think about Harold Jarche and his Seek, Sense, Share model, right? I think that AI, especially when connected to things like search and syndication and other traditional technologies, can impact all three of those stages. It can hypercharge our search. I think the archetypal example of that, on some level, feels like the combinatorial drug research being done, where just an otherwise cognitively uncontainable quantity of combinatorial possibilities between molecules can be sought out and experimented with for a desirable reaction. And then that sensing, or the pattern recognition that AI is so good at, is something that we do as humans—some of us better than others—and it’s a lifelong muscle to build and what have you. But the AI is really, really good at it, and so it’s a ladder to climb up in some of that sensing. And then the sharing component becomes so much easier with the rewriting capabilities—turn A into B, reformat something into a summary or a set of bullet points, or ideas and words into code. AI is just so excellent for that translation that makes new levels of sharing possible. Ross Dawson: That’s fantastic. Yeah, I had Harold on the show again in the Thriving on Overload days. But you’re right, that’s extremely relevant. Let’s dig into that. I love that you brought up that combinatorial search, which is so important. As opposed to going into Perplexity to do a search, it’s far more interesting to find the uncovered connections between things, which are relevant to what you’re doing. And that’s— Marshall Kirkpatrick: Absolutely. I remember reading, years ago, Dan Pink’s book “A Whole New Mind,” which preceded the generative AI era. But he said, if your kind of work is something that’s easily reproducible by computers, good luck to you. You really are going to need uniquely human practices in the future, and what exactly those are, I’m not sure, because the one that he identified, I don’t think has proven to be uniquely human. But I really appreciated learning about it from him, and that was what he called symphonic thinking, or the ability to draw connections between seemingly unconnected phenomena. So for many years, I have been doing a personal exercise with pen and paper that I call triangle thinking, where I’ll take three different phenomena—maybe that’s the owl outside my window, one of the notes that I’ve taken on paper, and something I come upon on the internet, or maybe it’s three very deliberately related things. I label them A, B, and C, and I ask, what might A have to say about B? What might B offer to A, and vice versa? I write out the six unidirectional connections between those things. And without fail, one, two, or three of those end up being real keepers, where I say, “Aha, that’s a really interesting idea. I’m going to take action on that.” And now, by the time I’ve got the letter B written out, an AI has done that ten times over. I like to do it both ways—still both AI and with my naked brain—but that combinatorial ideation, the generative combinatorial ideation, is, yeah. I’m curious what your thoughts and experience and hope for that might be. Ross Dawson: Well, there’s a prompt I use called “Apply Diverse Thinking,” where it generates extremely diverse perspectives on a topic—who might those very unusual people to think about something be, and then what would they think about this particular situation? Of course, there are a whole array of different thinking tools. There’s Marshall McLuhan’s tetrad, which is a little bit similar to your thing where, again, you can and should do it—well, not manually. What’s the manual equivalent of brain? Marshall Kirkpatrick: Thoughtfully, perhaps. Yeah, good one—deliberately, manually. I mean, Azeem Azhar over at Exponential View uses a fountain pen and paper and will sometimes have his team come online and they’ll do two-hour thinking sessions with no AI allowed. They just get on, I believe, Zoom, and just think through things with pen and paper, individually and together. And then they’ll kick off OpenAI or what have you, and use all the tools afterwards. Ross Dawson: Yeah, well, a couple of things. Actually, research has shown that in brainstorming, it is better for everyone to ideate individually before doing it collectively. And of course, that’s unaided. I think there are analogs there where—actually, one of the frameworks I just released last week was basically to say, think it through for yourself before you ask the AI, because then you have a reference point. If not, you don’t have a reference point to say, “Well, what am I expecting it to do? Let me think it through for myself,” even if it’s just a little bit, as opposed to just going in blank—”All right, give me an answer.” Just that simple thing of thinking through for yourself first is enormous. What it does is, obviously, give you a reference point for that. And I’m going on a lot about appropriate trust at the moment—as in, trust the AI enough, but not too much, which I think is absolutely critical capability. And part of it is being able to say, “Well, this is what I think it should be giving me.” Now you have a reference point for what it gives you. Marshall Kirkpatrick: Yeah, that sounds great in many cases. I do think that’s the right tool for the job in a lot of places, but not necessarily all. I’m thinking of the Iron Triangle of product management—fast, cheap, good, pick two. On some level, just handing the AI the keys for certain decisions is uniquely fast and cheap, right? And maybe it’s good enough. Ross Dawson: Oh yeah. Well, you’ve got to choose your battles, because if you’re now doing ten times what you were doing last week, then maybe for a tenth of those you can do some thinking before you delegate it to the AI. Marshall Kirkpatrick: Yeah, a strategy for how to do that. I think, well, that sounds important—some checkpoints along the way, some random selection of testing things. Ross Dawson: Well, that’s interesting. One of the critical things people talk about with AI model oversight is sampling. As they say, “Okay, I’ve got 1,000 outputs—I’m going to take 20 of them and check how good they are.” You’re not checking every output, but you’re doing some kind of ongoing sampling. Marshall Kirkpatrick: Are you checking with your own deliberate brain, or are you checking with another AI? Ross Dawson: It could be either, depends on the case—how critical it is. This comes back, of course, to the fact that accountability is only human, and so the human who is accountable has to make that decision: “All right, I’m happy for another AI to check it,” or, “Actually, I want to go in myself to see.” And that’s a judgment call. Marshall Kirkpatrick: Totally. And it feels like a process design issue and a personal accountability matter. I mean, “The AI made me do it” is not a viable excuse. Ross Dawson: Let’s hope it remains that way. So, good for those Seek, Sense, Share stages. Sense is one of your superpowers, both in the way you think and also the way you use the tools. It’s probably worth introducing—now you’ve just released this wonderful product called What’s Up With That. So just tell us about the product, but also, I want to go to the bigger context of sense—sensemaking, how we use it generally, how AI can use that, and your role with the tool in that. Marshall Kirkpatrick: Yeah, you know, I think there are so many different ways that sense can be made of anything, so many different ways that anything you read or think about or do can be put into context. It’s just overwhelming. I think we all have our favorite—not all of us, but those of us who are into this have our favorite tools, our favorite ways to—you know, a lot of people will think about something in terms of its past, its present, and its future, or they will break it down in analysis into parts, or they’ll synthesize it together with other phenomena and see how to understand. I think sometimes of the famous Donella Meadows quote, the mother of systems thinking, who said, “Systems thinking isn’t any better than analytical linear thinking than a telescope is better than a microscope.” So there’s just a superabundance of fascinating, powerful tools that all provide different views on anything we’re trying to make sense of. One of the things that I’ve always found a lot of joy and usefulness and power in is learning about new lenses and processes and tools. Now that generative AI has put the ability to develop software into my hands—instead of having to go and hire someone else to build that software—I have built a system that takes as many of those different models and lenses and processes for making sense of something as I can. I mean, it would be trivial to pull up a list of 200 mental models. I might go visit Shane Parrish’s website and The Knowledge Project. I think of ones that would be particularly useful, like, “Tell me who the intellectual predecessors are of this thing I’m reading,” or one of the other capabilities inside of What’s Up With That—my favorite, probably, is a combinatorial one called Fertile Edges. That says, “Take what I’m reading right now, identify the topic that it is a constituent of, and then find other adjacent topics where innovative people have built bridges between those adjacent topics and what I’m reading about, and tell me who those people are.” And that’s really fun. So I have built this sensemaking system, and that’s a part of What’s Up With That. There are really three parts to it. The first is, it analyzes whatever you’re reading or watching, and it pulls out the net new, truly novel, most notable elements. Yesterday, I was telling you, it was a little bit inspired by the US military intelligence guideline that says, when you’re writing up a report about something, focus on what’s new in that situation—tell us what we don’t already know. That’s the first thing that What’s Up With That does. It says, “All right, here’s what’s new in this document relative to its field,” because we just drew a real-time map of the state of the art, and we say, “Okay, here’s what’s really novel there.” The second thing that it does is that toolbox full of all the different mental models and lenses, and it recommends a sequence. One of my favorite books I ever read was “On Grand Strategy,” about strategic thinkers throughout history, who talks about the significance of thinking in terms of sequences of actions. So now, What’s Up With That will say, “Here’s a sequence of analytical lenses we recommend that you subject this document to,” and with a click, it’ll go and do that for you—it’ll do that cognition for you and then just give you a report. The third thing that it does is probably—it, the shorthand for it is compound learning. You don’t have to remember all the things that you read anymore, because our system extracts the causal claims from everything you read, archives them, and then compares everything you read in the future that you analyze with our system to your library of causal connections in the past, to say, “Whoa, we just found a chain of claims that could surface a multi-step risk or opportunity that’s relevant to your work.” We do that both for your data exhaust—your history of things you’ve analyzed—and we do persistent monitoring of the web to detect anything that could be relevant to a project or chain by that same kind of symphonic synthesis and connection. So those are the categories that it has. Ross Dawson: Yeah, I think you’re only scratching the surface of what your tool actually does, and obviously, more generally, these are just pointing in wonderful ways to how you can go beyond saying, “Tell me about this, ChatGPT,” to some far more nuanced ways of getting AI to do it. Marshall Kirkpatrick: People have had the same challenge with Google, historically. Google has struggled with that, to figure out—”I’m feeling lucky” was probably the first intervention in a novice, beginner’s mind, coming to a hyper-complex opportunity space. Even still, now, 20 years since Google launched, I feel like you can tell people that they can search for “site:domain keyword” to find instances of that keyword not in the web at large, just inside that specific domain, and most people don’t know that. It’s a simple power, and there’s a bunch of things like that. So figuring out how to unlock—and I don’t know how much they’ve even worried about it, because they’ve got that cash cow of advertising—but people don’t even recognize, sometimes, whether they’re clicking on an ad or a search result. In polls, when people are asked, they say, “No,” even if they put the ads at the top or mark them as ads, or a bunch of stuff they do do, but nobody notices. So that interface of complexity and accessibility and scale—we’re in it again here now, in this generative AI era. There’s so much more that could be done than is immediately obvious. It’s a real challenge. So I’ve taken the approach that I have, which is to roll up a bunch of that and turn them into buttons and recommend them automatically and try to recommend them just in time, and stuff like that. But I’m sure lots of different people are going to try to respond to that gap of simplicity and complexity in different ways. Ross Dawson: Yeah, that’s—which comes back, I think, a little bit to, you know, I firmly believe that the heart of the future is interfaces. We have these extraordinary capabilities—against finite cognition and infinite capabilities, let’s call them. That’s very much to the individual. The adaptive interface, I think, is going to be absolutely critical. All right, well, it’s after lunch and I’m not feeling so—the interface adapts to you. Marshall Kirkpatrick: So I heard you say that. Ross Dawson: The interface adapts again. Marshall Kirkpatrick: Right? I heard you say that in a conversation with Ramez Naam some time ago. I was listening to that interview that the two of you did together while I was playing hacky sack out in front of my house. I grabbed my hacky sack and I said, “I’ve got to go inside and do something about this idea of Ross—yes, interface variability.” In that case, I did a little experiment that I didn’t implement because I decided not to, but the general idea I want to pursue further, and I’ll tell you what that experiment was. One of the capabilities inside of What’s Up With That is that you can get a reading review synthesized, so that instead of just a list of links, you can get a narrative document exploring the themes, weaving together the last ten articles that you’ve read, and it’s easier to remember and to think about. I decided to hit the Nanonets API and have an image put up at the top that illustrated the themes. Now, maybe it’s just because I read a lot of dystopian AI, authoritarian politics type of stuff, but the images were terrifying, and they’re kind of expensive and slow, and they also look kind of repetitive. I was like, “All right, Ross, I haven’t cracked that nut quite yet in the variable interface, but I think you’re really on to something there.” Ross Dawson: I’ll try to work on that too, a little bit. So coming back to this wonderful thing we laid out, alluding to some of the wonderful ways we can use for really rich investigation of ideas and how to think. It comes back to this frame of mental models. All of us get our mental models from the moment we’re born—we get this understanding of the world, which is hopefully useful. Sometimes, some people’s mental models are not very effective in guiding them in how they work. Our role is to continue evolving, getting better. I call it enriching mental models. Back in my first book, I talked about that, and of course, that’s in the context of the world changing, so mental models can’t be static anyway. In a way, what you’re pointing to is the many, many ways in which we can, at one point, improve our mental models. All right, I understand this linear lineage of thinking, and I can see the strands between that, and these neurons are connecting in my brain in some form. But how can we pull to that bigger picture of all of this lattice of things to be able to say, “All right, I am actually thinking better through these interactions”? Marshall Kirkpatrick: You know, I think that there is a visceral sense—a sense of safety that can come sometimes when a new mental model illuminates a risk that you hadn’t considered before, and you breathe a sigh of relief and say, “Oh, thank goodness, I can now account for that.” And there’s an excitement with opportunity. There is something about a collective greater-than-individual opportunity here, because it’s tempting to—I’m not sure what that looks like, but I feel like there’s some social and interpersonal and network-based. One of the other things I do is build systems for network self-awareness, to build metacognitive network monitoring kinds of systems. I feel like there are mental models on that level as well. Ross Dawson: So I’ve got to dig into that—metacognitive network monitoring. Explain Marshall Kirkpatrick: Yeah. So every one of us, and our organizations, exists in a network of customers, suppliers, competitors, regulators, thought leaders, with orbits that extend out. The signals are strongest in the closest ones, and perhaps they are weaker and harder to hear, but really significant coming from outer orbits—even from other industries or other topics. It is overwhelming. It is cognitively uncontainable for any of us to keep up with all the work being done, all the thoughts being shared, all the new developments and opportunities from all the different entities that we’re interconnected with. One of the other offerings that I build for organizations is a system where I go out and map as many of those as possible with people. Those might be your target accounts you’re wanting to sell to, or your peers in a community of practice. Then I set up systems, basically using RSS, email newsletters, web page change notification—the technical underpinnings—to say, especially when organizations are—there are some forms of communication that organizations do naturally by default, and those tend to be speaking to their own customers. If you can listen to what organizations are saying to their own customers at scale, you can pull in a large quantity of signal, and then the challenge is to winnow that down into just the filtered signals that are most relevant to your priorities. I’ve got a system that uses AI to do that. Then there are combinatorial possibilities as well. I’ve started merging that in with What’s Up With That now, for example, where when we’re watching your broader network and a signal gets picked up on the back end, we’re generating hundreds of possible scenarios for that signal to intersect with your work and projects and priorities, and then we’re filtering to say, “Yeah, but tell me just the subset of these that are most significant and imminent and actionable and interesting.” If there’s something, then we will alert you and tell you what’s going on. Otherwise, you never hear from us, and you just go about your business. But a couple times a day, I get alerts. Yesterday I got an alert that said, “Hey, one of the founders of Manus, the AI platform that Meta just acquired for $2 billion, just got detained in China trying to go back to Singapore. Given your interests in AI and anti-authoritarian politics and the infrastructure battles around AI, we thought you might want to know about this.” I said, “Thanks, What’s Up With That, I really appreciate it.” That’s an example of the sort of thing—so that’s how I do it. Other customers will take that and use it to populate a podcast or a newsletter, and do both an intake and an output as a conduit of that kind of network self-awareness. Ross Dawson: Yeah, well, as you know, my kind of—my metacognition is my mantra. I think one of the key points is this simple question: How can AI assist me in getting to a point of metacognition? I would argue, if we use AI even vaguely well, it’s already doing that, because you’re saying, “Okay, well, let me think about what I can do and what the AI can do,” and you’re starting to think of that system. The only thing that enables this humans plus AI is metacognition, because you can actually see above and see your role and the AI’s role. I think this broader question of saying, many of the things you’ve been talking about are how AI is helping us to get to a point in metacognition. Marshall Kirkpatrick: Ross, can I ask you a question adjacent to that? I think I am not the only one who wants to know, perhaps—and maybe this is a trade secret, I don’t know—but how you think about your analysis and sharing of scientific research papers online? You’re so good at that, and you do a lot of it, and it’s really valuable. It comes to my mind when you talk about metacognition—what role does that function, what are you doing there, what role do you see that playing in this bigger conversation? Ross Dawson: Well, I’ll just tell you the mechanics of it, which might partly answer your question. I go into, often, three or four of the AI engines, including Grok, actually, because it’s very good at search. I say, “Tell me the most interesting research papers in the last few weeks,” whatever—on, I might say, human-AI collaboration or AI and strategy, whatever it might be, just different frames. Then I go and look at them. To be frank, I probably should do some more filtering with AI and tell them, “Only from reputable authors,” etc., because I have to just look at a lot of stuff, but that’s useful in its own right. Then I start to see, okay, this is a paper which is not only interesting, but actually would be useful to summarize for other people. I do a lot of surfacing—a lot. I’m very quick at scanning, so that’s just a mental process. At that point, when I found the paper, I’ve got a Gemini gem and an OpenAI GPT, both of which I call Insight Distiller. Basically, I stick the paper in there, it comes out, and I always rewrite it. I will either prompt the AI to improve it in various ways, and then always just rewrite or choose which of the points I put in, and so on. So there’s actually a fairly manual process, but very, very AI-assisted. To your point, there’s so much extraordinary research going on, and people don’t look at it. The function, I think, is what you’re alluding to—it’s just like saying, “This is the essence of a paper, and you can read it in a few minutes and get some really good insights, and hopefully that will inspire you to go have a proper look at the paper, because there’s a lot more in there.” To myself, of course, going through all that is enormous and valuable to me, but it’s useful to others too. Marshall Kirkpatrick: Absolutely, wow. That is a high-touch. That’s great. I bet you really have a lot of compounding learning as a result of it. Ross Dawson: Yeah, it’s kind of this thing where, just the nature of how my brain works and my immersion in stuff, I think it somehow gets me to some decent understanding of what’s going on. So to round out, what’s the next phase? I think this is an extraordinary time, but in the frame of what we’re talking about—AI and cognition—from your perspective, or just the world’s perspective, where do we go from here? Marshall Kirkpatrick: Well, I think that it comes down, in part, to values. I can’t help but think about this K-shaped future that we risk moving towards, where some people are using all kinds of augmented capabilities and building on top of past experience and education and what have you, and income inequality just gets more and more intense. The gap between people who are excited about this stuff and can use it, and everyone else, just gets all the bigger. That’s not good for anybody. I really hope that isn’t the case. I’d love to get the J of exponential change without too much of the K of increasing inequality. I think that’s the direction we’re pointed in, but I do hope that we can democratize access to a lot of these capabilities and figure out how to use them in partnership with other ways of thinking—like Azeem and his team, writing on paper, like some of the indigenous traditional knowledge practices around the world that are very place-based and around ecosystem balance and recognizing humans as a part of nature, working with AI and technologies. I’d love to see this be an additive experience, more than a destructive experience for humanity and the rest of the planet. Ross Dawson: Yeah and that’s why you and I both working on is doing whatever we can to nudge things in those directions. So where can people go to find out more about your wonderful work? Marshall Kirkpatrick: Well, these days, I am pointing people mostly to whatsupwiththat.app. That’s kind of my home these days for all the different work. Ross Dawson: I’ll recommend it. Marshall Kirkpatrick: Oh, thank you so much, Ross. Ross Dawson: Very useful, and I’ve only just begun to use it so— Marshall Kirkpatrick: Awesome, well, let’s stick some of those papers in there and red team it and hit “Find Science” and get other scientific reviews of the claims in the paper, etc. Thanks—it’s so great to be back in touch with you here and not just watch from a distance, but to get to put our heads together like this is a real pleasure. Ross Dawson: Thanks so much, Marshall. The post Marshall Kirkpatrick on cognitive levers, combinatorial possibilities, symphonic thinking, and compound learning (AC Ep39) appeared first on Humans + AI.

Adriaan en Simon spreken over: de schelpdesk / de koninklijke noordkromp / een jonge lezeres / vrede zoeken met je sterfelijkheid / getekende heling voor hartproblemen / Blake en Mortimer / mecenas Sprinklr / tulpenbollenoorlog / poëtisch intermezzo / de post / interview met Rasit Elibol Schrijvers van dienst: Rasit Elibol / Maarten Asscher / Sorhap Sepehri / Frenk Meeuwsen / Peter van Dongen Sponsor van de aflevering Bestel al je biologische tuinplanten bij Sprinklr.co en ontvang 5 euro korting op je order van minimaal 30 euro met de code VanDisBio. De code is eenmalig geldig tot en met juni 2026: Sprinklr Boeken uit de aflevering bestellen? Dat kan via onderstaande links: Rasit Elibol - Vuistslagen Maarten Asscher - Elke dag Frenk Meeuwsen - Rufus Van Dis voor het laatst over Alles voor de reis: 22 maart in Gouda, tickets hier te bestellen. Volg het Instagram-account van de podcast: @vandis.ongefilterd Wil je een vraag stellen of reageren? Mail het aan: vandis@atlascontact.nl Van Dis Ongefilterd wordt gemaakt door Adriaan van Dis, Simon Dikker Hupkes en Bart Jeroen Kiers. Bedankt voor uw recensie. © 2026 Atlas Contact | Adriaan van Dis | Simon Dikker Hupkes | Bart Jeroen KiersSee omnystudio.com/listener for privacy information.

Where does Executive Greatness come from? By helping executives, founders, and leadership teams communicate with conviction, clarity, and presence.Ash is the Founder & CEO of the Executive Greatness Institute, where he has coached leaders at Cisco, Uber, Google, HPE, and Sprinklr to deliver powerful strategic narratives and keynote talks that inspire teams, boards, and customers.He has also founded the Duh AI company, an incubator for AI-driven ventures.The common thread across Ash's ventures and advisory work is conviction: the belief that when leaders communicate with purpose, people follow with energy and commitment. So, whether he is coaching executives, advising on digital transformation, or building AI platforms, his mission is to help people and organisations find their voice, tell their story, and realise their boldest ambitions.Summary of PodcastIntroductions and BanterThe meeting begins with casual conversation as the participants introduce themselves and discuss topics like virtual backgrounds, lighting issues, and health concerns. They establish a relaxed, conversational tone.Executive Presence and CommunicationThe discussion turns to the importance of executive presence and effective communication. Ash Seddeek shares his expertise in helping leaders craft and deliver impactful messages tailored to their audience. He emphasises the need for energy, storytelling, and adapting the delivery style.Investor Pitches and Audience AdaptationThe group delves into the nuances of delivering effective investor pitches. Ash explains the importance of understanding the investors' perspectives and crafting the message accordingly, versus a more general employee communication. He highlights the need to build trust and excitement.The Role of AI in CommunicationThe conversation explores the potential impact of AI on communication and presentation. Ash and the hosts discuss the balance between AI-powered tools and the value of human expertise, presence, and the ability to provide honest, trusted feedback.Wrap-up and ReflectionsThe meeting concludes with the hosts and Ash reflecting on the key takeaways from the discussion, including the importance of energy, audience adaptation, and the evolving role of technology in communication. They express gratitude for the insightful conversation.The Next 100 Days Podcast Co-HostsGraham ArrowsmithGraham founded Finely Fettled in 2014 to provide data from The UK High Net Worth Database to marketers targeting affluent and high-net-worth customers. He's the founder of MicroYES, a Partner for MeclabsAI, creating lead generation AI Agents & Workflows and introducing the MeclabsAI Platform. Graham also provides an Answer Engine Optimisation solution to get your website in shape to be found by LLMs.Kevin Appleby Kevin specialises in finance transformation and implementing business change. He's the COO of GrowCFO, which provides both community and CPD-accredited training designed to grow the next generation of finance leaders. You can find Kevin on LinkedIn and at kevinappleby.com

Send a textThis week's enterprise software announcements reflect a broad, coordinated push toward AI-native experiences layered across collaboration, operations, finance, and core business platforms. Salesforce's latest version of Slack, Oracle's role-based AI agents for Fusion Cloud, and SAP's extension of its business suite all signal that hyperscalers are embedding AI directly into day-to-day workflows rather than positioning it as a standalone add-on. In parallel, Sprinklr's new AI capabilities and Upstream Works' enhanced agent desktop extend this trend into customer experience and contact center operations, while Kantata's new AI platform targets the specialized needs of professional services firms. NetSuite's “Next” roadmap reinforces Oracle's mid-market modernization strategy, and ScienceLogic's reimagined applications highlight how observability and IT operations are also being reshaped by AI-first design principles. Rounding out the picture, Cleo's invoice payment and financing solution underscores growing pressure to modernize B2B financial operations, while Sage's acquisition of Criterion signals continued consolidation in the HCM space—together illustrating a market that is rapidly standardizing on AI-driven interaction layers even as vendors compete to redefine their category boundaries.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=P-5FOS9QamYQuestions for Panelists?

Send a textThis week's enterprise software developments underscore a widening gap between rapid AI-driven platform innovation and the unresolved execution risks embedded in large-scale ERP programs. On one side of the ledger, Mendix and OutSystems both advanced their agentic AI roadmaps with new releases aimed at operationalizing autonomous workflows, while ServiceNow's unveiling of its AI Experience, Sprinklr's new AI capabilities, and Braze's product enhancements at Forge 2025 reinforce how aggressively vendors across ITSM, CX, and marketing automation are repositioning around AI-first interaction layers. Salesforce's latest Slack updates and Upstream Works' enhanced agent desktop further extend this trend into collaboration and contact center operations, signaling that AI augmentation is now table stakes across front-office and service environments. In parallel, Plex's expanded connected worker integrations highlight how these same concepts are being pushed into manufacturing execution and workforce enablement, while Cleo's invoice payment and financing solution reflects growing pressure to modernize B2B financial operations. Yet this innovation narrative is tempered by Daedong USA's loss of an injunction in its ERP dispute—placing its $11.4 billion suit in jeopardy—which serves as a reminder that beneath the AI acceleration, legacy implementation failures, legal exposure, and governance breakdowns continue to create material risk for enterprises betting on large transformation programs.In today's episode, we invited a panel of industry analysts for a live discussion on LinkedIn to analyze current enterprise software stories. We covered many grounds including the direction and roadmaps of each enterprise software vendors. Finally, we analyzed future trends and how they might shape the enterprise software industry.Video: https://www.youtube.com/watch?v=_Arr9GjwOBsQuestions for Panelists?

Multi-Channel-Management klingt einfach – ist es aber nicht. Tri Jan Tran An von Sprinklr erklärt, warum Kundenerlebnisse über viele Kanäle hinweg immer noch brechen, welche Rolle IT-Landschaften spielen und wie Unternehmen Datenintegration realistisch angehen.▿ Alle Links und mehr Informationen findest du auf der Website www.cx-talks.com und in den ►Shownotes auf Spotify (Abonnenten des Podcasts), Apple ("Website der Episode"), alternativ auf https://cx-talks.podigee.io

On the 59th episode of Enterprise AI Innovators, hosts Evan Reiser (CEO and co-founder, Abnormal AI) and Saam Motamedi (Greylock Partners) welcome Sanjay Macwan, Chief Information Officer at Sprinklr. Sanjay explains how Sprinklr is using AI to enhance customer experience at scale by reducing friction, making engagement intuitive, and ensuring every user feels heard. He also shares practical examples of how internal operations are being optimized through AI.Quick takes from Sanjay:On transforming billing with AI: "That workflow from sending a bill to collecting the cash can be incredibly complex. I did solve that in my prior work using AI."On Sprinklr's AI architecture: "Now we have a platform with three rich components: custom models, GenAI, and allowing our customers to integrate their own models."On AI making customer experience feel more human: "Even if they couldn't solve the things because there are some physical barriers, I got heard. They heard me. They genuinely reacted to me."Recent Book Recommendation: All in on AI by Thomas Davenport and Nitin Mittal--Like what you hear? Leave us a review and subscribe to the show on Apple, Google, Spotify, Stitcher, or wherever you listen to podcasts. Enterprise AI Innovators is a show where top technology executives share how AI is transforming the enterprise. Each episode covers the real-world applications of AI, from improving products and optimizing operations to redefining the customer experience. Find more great insights from technology leaders and enterprise software experts at https://www.enterprisesoftware.blog/Enterprise AI Innovators is produced by Josh Meer.

Al bijgekomen van de ontdekking uit de vorige aflevering? Wij ook niet.. Sterker nog, voor jullie zit er een week tussen om bij te komen, maar de volgende ontdekking is praktisch een uur na het ontdekken van de witstaartkievit. Het is bijna niet te geloven. Je moet ook weten dat Arjan nadien de hele nacht heeft wakker gelegen door de adrenaline. Goed. Hoe ging het. Na de ontdekking van ons (podcast) leven, wilde Arjan nog even naar de dijk om stelten te kijken. What else?! Dus zo gezegd zo gedaan. Zonder grote verwachtingen, want we hadden de grote vangst toch al in de pocket, maar je weet nooit. En toen gebeurde het volgende...Bestel en plant nu je biologische bloembollen. Ga naar Sprinklr.co, gebruik éénmalig de code VogelspotcastNajaar en ontvang €5 korting op je bestelling van minimaal €30. Actie loopt t/m half december.Zie het privacybeleid op https://art19.com/privacy en de privacyverklaring van Californië op https://art19.com/privacy#do-not-sell-my-info.

Aaf heeft een week van gelukkigmakend monotasken achter de rug, Lies ziet dat de toppenvan de bomen een kleur hebben die net zo tevreden stelt als een goed gelukte ovenschotel: eenweek met hoge cijfers dus, zo rond de acht.We gaan bespreken hoe je ergens een punt achter kunt zetten, de beslissing kunt nemen omergens mee te stoppen, van weg te lopen, af te ronden, op te geven. Stoppen is vaak lang nietmakkelijk, maar omdat we zelf op dit gebied met diverse bijlen hebben gehakt, komen we metschriften vol expertise uit de hoek: termen als past projecting worden van stal gehaald, en denieuwe goeroe van Lies: een Vlaamse die de weg naar Santiago de Compostella gewoonlekker niet afmaakte.Een luisteraar wil weten hoe ze moet dealen met een rijkere broer die iets minder gul is in hetbetalen van de rekening, en in de natuurhoek zit een beestje dat soms met een luide POKzomaar uit de lucht komt vallen.

My guest this week is Brian Kotlyar, Head of Marketing & Growth at Hightouch, the leading composable CDP that helps companies activate their data warehouses to drive personalized marketing and business operations. With 20-plus years of experience at Intercom, Sprinklr, and New Relic, Brian knows how to cut through the martech noise and build teams that turn data into real growth. 

Nick Hill is the Director of Sales Enablement at Crunchbase, with a track record of building performance-driven coaching programs at Miro, Sprinklr, and beyond. In this episode of Make It Happen Mondays, John Barrows and Nick dive deep into all things enablement—from structure and timing to coaching reps and aligning with RevOps for real impact.They explore when companies should actually invest in enablement, how to differentiate training vs. coaching vs. enablement, and how to hold frontline managers accountable in the process. Nick shares practical ideas for simplifying call coaching (without listening to 50 hours of recordings) and lays out his vision for how AI will transform sales enablement in the years ahead.If you're in sales leadership, enablement, or just trying to scale a winning team, this conversation is a must-listen.Are you interested in leveling up your sales skills and staying relevant in today's AI-driven landscape? Visit www.jbarrows.com and let's Make It Happen together!Connect with John on LinkedIn: https://www.linkedin.com/in/johnbarrows/Connect with John on IG: https://www.instagram.com/johnmbarrows/Check out John's Membership: https://go.jbarrows.com/pages/individual-membership?ref=3edab1Visit our sponsor Website: https://otter.ai/Connect with Nick on LinkedIn: https://www.linkedin.com/in/nicholasahill Check out Nick's Website: https://about.crunchbase.com/

Een eiland in een zee van water in een zee van zand die baadt in aardolie waarmee ze geld verdienen als water. Jawel, het gaat Bahrein net zo voor de wind als de andere Golfstaten. En Manamanaman, wat een futuristische aanblik heeft de hoofdstad met spiegelende wolkenkrabbers en kunstmatige eilanden. Dus wordt dit ook zo'n copy-paste-aflevering van middeleeuwse zeevaarders, parelduikers, van oliebaronnen en van machtige sjeiks die van hun land een sharia-utopia maken? Korte antwoord: beetje wel. Maar wees niet bang, hier zitten drie geografen die ervan overtuigd zijn dat Bahrein zeker geen huismerk-Dubai of -Qatar is. We zijn nooit volledig, wel origineel. Geen experts, maar wel liefhebbers. Hebben we tóch iets verkeerd gezegd of zijn we iets cruciaals vergeten? Volg ons en laat het weten.

Ga voor de shownotes en het transcript naar damnhoney.nl/aflevering-233 DAMN, HONEY wordt gemaakt door Marie Lotte Hagen en Nydia van Voorthuizen: Deze aflevering wordt gesponsord door Centraal Museum, Triodos Bank en Instax: T/m 14 sep zie je in het Centraal Museum Good Mom/Bad Mom - de moedermythe ontrafeld. Met de kortingscode MOMDH ontvang je 5 euro korting op de entreeprijs. Deze is geldig tot en met 6 juli. Zo betaal je nog maar 12,50 entree Move your money to the good side! Open voor 1 juli een nieuwe betaalrekening bij Triodos Bank krijg tot €150 duurzaam shoptegoed bij Sprinklr, GoodShift of Dick Moby. Bekijk de voorwaarden en open een rekening via triodos.nl/moveyourmoney Vanaf 13 juni tot en met 14 juli koop je de printers van Instax MET KORTING. Alle drie de verschillende formaten printers koop je dan voor 109,99. in het geval van de WIDE printer is dat maar liefst 50 ekkies korting. Ga naar instax.nl/printers. editwerk: Daniël van de Poppe jingles: Lucas de Gier website: Liesbeth Smit DAMN, HONEY is onderdeel van Dag & Nacht Media. Heb je interesse om te adverteren in deze podcast? Neem dan contact op met Dag en Nacht Media via adverteren@dagennacht.nlSee omnystudio.com/listener for privacy information.

De geopolitieke juicekanalen smulden van de heisa rondom de merknaam ‘Macedonië'. Mag je een hele band vernoemen naar een album van een andere artiest, omdat je ooit een nummer hebt geschreven voor dat album? Deze naamkwestie houdt de zuidelijke Balkan bezig en de uitkomst zie je in de titel van deze aflevering. Een diplomatieke schikking die de gemoederen moet bedaren.Maar we zitten hier vandaag niet om Noord-Macedonië te reduceren tot de helft van een uit de hand gelopen burenruzie. We vieren dit land, en onze zakken zijn vandaag dieper dan het meer van Ohrid!We zijn nooit volledig, wel origineel. Geen experts, maar wel liefhebbers. Hebben we tóch iets verkeerd gezegd of zijn we iets cruciaals vergeten? Volg ons en laat het weten.

Ga voor de shownotes en het transcript naar damnhoney.nl/aflevering-232DAMN, HONEY wordt gemaakt door Marie Lotte Hagen en Nydia van Voorthuizen:Deze aflevering wordt gesponsord door Saily, Triodos Bank en Independer:Ontvang 15% korting op Saily databundels! Gebruik de code DAMNHONEY (aan elkaar) bij het afrekenen. Download de Saily-app of ga naar saily.com/damnhoneyMove your money to the good side! Open voor 1 juli een nieuwe betaalrekening bij Triodos Bank krijg tot €150 duurzaam shoptegoed bij Sprinklr, GoodShift of Dick Moby. Bekijk de voorwaarden en open een rekening via triodos.nl/moveyourmoneyEven Independeren en binnen drie minuten vind je de beste en voordeligste verzekering die bij jou past. Ga naar Independer.nl. #independer #vergelijken #afsluiten #EvenIndependereneditwerk: Daniël van de Poppe jingles: Lucas de Gier website: Liesbeth Smit Zie het privacybeleid op https://art19.com/privacy en de privacyverklaring van Californië op https://art19.com/privacy#do-not-sell-my-info.

Ga voor de shownotes en het transcript naar damnhoney.nl/aflevering-231DAMN, HONEY wordt gemaakt door Marie Lotte Hagen en Nydia van Voorthuizen.Deze aflevering wordt gesponsord door NordVPN, Triodos Bank en Independer: Profiteer nu van de exclusieve NordVPN-deal met mega korting en 4 maanden extra via nordvpn.com/DamnHoney. Probeer zonder risico met de 30 dagen geld-terug-garantie!Move your money to the good side! Open voor 1 juli een nieuwe betaalrekening bij Triodos Bank krijg tot €150 duurzaam shoptegoed bij Sprinklr, GoodShift of Dick Moby. Bekijk de voorwaarden en open een rekening via triodos.nl/moveyourmoneyEven Independeren en binnen drie minuten vind je de beste en voordeligste verzekering die bij jou past. Ga naar Independer.nl. #independer #vergelijken #afsluiten #EvenIndependereneditwerk: Daniël van de Poppe jingles: Lucas de Gier website: Liesbeth Smit DAMN, HONEY is onderdeel van Dag & Nacht Media. Heb je interesse om te adverteren in deze podcast? Neem dan contact op met Dag en Nacht Media via adverteren@dagennacht.nlZie het privacybeleid op https://art19.com/privacy en de privacyverklaring van Californië op https://art19.com/privacy#do-not-sell-my-info.

Welkom in het Stralende Baken van de Revolutie, waar de velden bloeien door de wijsheid van het socialisme! Waar de fabrieken donderen als hart van de vooruitgang. Waar kameraad Kim zorgt voor vrede, voorspoed en verheffing, in deze glorieuze culminatie van menselijke kracht. Jawel, de Democratische Volksrepubliek Korea is de stralendste ster aan de horizon. U hoort, wij bevinden ons vandaag in rode sferen. Met donderend tromgeroffel en luid trompetgeschal presenteren wij u: een aflevering met veel hoofdletters en bijvoeglijke naamwoorden. En nu: vuist in de lucht! We zijn nooit volledig, wel origineel. Geen experts, maar wel liefhebbers. Hebben we tóch iets verkeerd gezegd of zijn we iets cruciaals vergeten? Volg ons en laat het weten.

Have a great point of view to add? Send us a text with your thoughts!In this episode of the Tech Marketing Podcast, we explore the key to successful technology-driven transformation in the B2B space. Michael Maas, SVP Europe joins us to discuss why most transformation initiatives fail and how businesses can overcome these challenges with a focus on change management, AI integration, and customer-centric strategies. Discover how listening, seamless workflows, and a connected ecosystem can unlock real value and transform not just systems, but entire customer experiences. 

This season will feature conversations with key decision-makers who have to support the journey to a platform or any ecosystem. We will talk to C-suite executives, board members, investors, and others who must be bought into the platform journey. In this episode, Avanish and Kevin discuss:Kevin's career journey and his experiences shaping ServiceNow's growth.What it means to authentically be a platform company and how ServiceNow approached platform-first scaling.How customer feedback drove ServiceNow's expansion into new domains like HR and customer workflows.The key factors for entering new markets, including market fit, size, and differentiation.The importance of hiring domain-specific experts and adapting go-to-market strategies.Building and leveraging ecosystem partnerships to drive growth and scale.Balancing core revenue innovation with new domain expansion to ensure sustainable growth.Guest: Kevin HavertyKevin Haverty was formerly the Vice Chairman, Global Public Sector at ServiceNow (NYSE: NOW). In this role, he worked directly with CEO Bill McDermott on expanding ServiceNow's strategic footprint in the public sector and mentoring the company's next generation of early-in-career professionals.During the past decade, Kevin successfully led and grew ServiceNow's world-class go-to-market organization. He most recently served as the company's Chief Revenue Officer, and also held the roles of EVP and SVP of Worldwide Sales and VP of Americas Sales.Earlier in his career, Kevin held several senior sales leadership roles at EMC, Data Domain, Thomsen Financial, and Brocade. He also served 10 years in the U.S. Army National Guard, attaining the rank of Captain.Kevin holds a bachelor's degree in Political Science from Providence College, where he was a distinguished military graduate of the Army ROTC program. He currently serves on the Board of Sprinklr.  Host: Avanish SahaiAvanish Sahai is a Tidemark Fellow and has served as a Board Member of Hubspot since April 2018 and of Birdie.ai since April 2022. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the Appexchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early-to-mid stage startups in Silicon Valley.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our guests, Kevin HavertyFollow our host, Avanish Sahai

In this episode of “Gen C”, CMO of Avalanche, Grad Conn discusses everything from digital brand building to on-chain ownership rights, and shares insights from his decades of experience with Microsoft, Sprinklr and other tech companies.CMO of Avalanche, Grad Conn is bringing decades of marketing experience from CMO roles at Microsoft and Sprinklr as well as his own tech startups to the pod. In this episode, he discusses Avalanche's approach to building a developer-friendly blockchain and draws parallels between Web3 and the early days of the internet.Links mentioned from the podcast: Avalanche WebsiteGrad's TwitterWatch this episode on video:YouTubeCoinDeskFollow us on Twitter: Sam Ewen, Avery Akkineni, CoinDesk, Vayner3-"Gen C" features hosts Sam Ewen and Avery Akkineni. Executive produced by by Uyen Truong. Our theme music is "1882” by omgkirby x Channel Tres with editing by Doc Blust. Artwork by Nicole Marie Rincon.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

In this episode of “Gen C”, CMO of Avalanche, Grad Conn discusses everything from digital brand building to on-chain ownership rights, and shares insights from his decades of experience with Microsoft, Sprinklr and other tech companies.CMO of Avalanche, Grad Conn is bringing decades of marketing experience from CMO roles at Microsoft and Sprinklr as well as his own tech startups to the pod. In this episode, he discusses Avalanche's approach to building a developer-friendly blockchain and draws parallels between Web3 and the early days of the internet. Links mentioned from the podcast: Avalanche WebsiteGrad's TwitterWatch this episode on video:YouTubeCoinDeskFollow us on Twitter: Sam Ewen, Avery Akkineni, CoinDesk, Vayner3-"Gen C" features hosts Sam Ewen and Avery Akkineni. Executive produced by by Uyen Truong. Our theme music is "1882” by omgkirby x Channel Tres with editing by Doc Blust. Artwork by Nicole Marie Rincon.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Although the biggest spending line for most startups is people, most startups don't get serious about people until they get pretty big. Doing so earlier might just be the biggest lever startups can pull to increase their chances of making it in the long run, and making the journey along the way as smooth as possible. Kimberley Gilmour is one of New Zealand's most experienced people leaders, having been instrumental in the scaling and operations of Icebreaker, Groov and Vend. Now the founder and CEO of Sprinklr, a new “people operations” company that is partnering with early-stage companies to help them grow, Kimberley joins the podcast to discuss her story, the origins of Sprinklr, and the two main pillars of great people management that she swears by. Learn more about your ad choices. Visit megaphone.fm/adchoices

En los desayunos de Capital nos visita Mario Taguas, Presidente de DEC y Luis Alcedo, country manager de Sprinklr. Y en H2 intereconomía comentamos las noticias más destacadas de la semana en el sector del hidrógeno con la ayuda de Rafael Luque (Ceo de ARIEMA) y entrevistamos a Antonio González García-Conde, Presidente de la Plataforma Tecnológica Española del Hidrógeno (PTE H2), Vicepresidente de la Asociación Española del Hidrógeno (AeH2) y Director del Departamento de Física de Vuelo del Instituto Nacional de Técnica Aeroespacial (INTA).

In this episode of Tech Sales Insights, Randy Seidl is joined by Scott Harvey, Chief Customer Officer of Sprinkler. They delve into Scott's career journey, from broadcast journalism major to tech sales leader. They explore the importance of outcome-based selling and value creation in the sales process, emphasizing the critical role of customer relationships and consultative selling. Scott shares insights on transitioning strategies at major companies like VMware, ServiceNow, and Stripe, highlighting the significance of personalized engagement and value selling in post-sales and customer success. The conversation underscores the need for continuous sales training and the collaborative effort of teams in achieving success. Sponsored by Octus IQ, the episode offers a deep dive into modern sales strategies and leadership in a rapidly changing market.KEY TAKEAWAYSOutcome-Based Selling: Focus on understanding customer priorities and aligning your product capabilities to drive specific business outcomes.Customer Value: Continuously create, realize, and measure value post-sales to improve customer retention and satisfaction.Sales Enablement: Importance of thorough training and enabling sales teams to speak the customer's language and have consultative conversations.Old School Tactics: Leveraging traditional methods like cold calling to enhance lead generation and build stronger customer relationships.Team Collaboration: Success in sales requires a collaborative effort across various teams such as SDRs, sales enablement, and RevOps.Leadership Lessons: Importance of being genuine, maintaining high energy, and having a strong emotional connection with the team and customers.RevOps Importance: Using data-driven insights for accurate forecasting, pipeline management, and understanding customer lifecycles.Innovative Tools: Utilizing advanced tools and methods for pipeline generation and account management.QUOTES"Talent's a lifeblood, man. Talent's a lifeblood." - Scott Harvey"If you focus on the outcomes, it's at the C level that you need to be." - Scott Harvey"It's all about value; if you can tie to their key priorities and initiatives at sea level, then you can build a value mountain." - Scott Harvey"Sales is a team sport; winning as a team is about all functions in the go-to-market working together." - Scott Harvey"The more the customers educate you on their business, the better engagement and outcome you can have for both of you." - Scott Harvey"It's okay if you ask a dumb question or say something wrong. Be willing to be vulnerable." - Scott Harvey"If you keep focusing on the customer's language, you build better strategies." - Scott Harvey"We built what we called the value life cycle: enable value, create value, realize value, and champion success." - Scott Harvey"Realized value through the operational process is what drives your renewal and upsell." - Scott Harvey"Getting to the customer's personal and measurable value is crucial in a successful sales engagement." - Scott HarveyFind out more about Scott Harvey through the link below.LinkedIn: https://www.linkedin.com/in/scottharvey2/This episode is sponsored by AuctusIQ, the Sales Performance Assessment sponsor of the Sales Community. AuctusIQ is a sales data and science software company, with the mission of providing the right data to solve your three biggest challenges: selecting and retaining exceptional talent, coaching to ensure readiness to meet or beat quota, and winning more deals.

You're talking with leadership about how important work culture is for attracting top talent and reducing team turnover so you grow people and profits. You ask for some budget to support your positive work culture initiative. And somebody in leadership responds, “Well we have Casual Fridays and free coffee. Isn't that enough?”   Dr. Joey's guest on this episode of the Work Positive Podcast has been there, done that. Diane K. Adams wrote a book, More than Casual Fridays and Free Coffee: Building a Business Culture that Works because of her experiences. She's doubled, tripled public companies and increased revenue streams 10 times with positive work culture initiatives. She's hired more than 100,000 people and led 135 acquisitions. Right now she's the Chief Culture and Talent Officer at Sprinklr, a provider of enterprise software for unified customer experience management.   Listen as Diane and Dr. Joey talk about how you can:

In this episode of Detection at Scale, Jack speaks to Roger Allen, Senior Director, Global Head of Detection and Response at Sprinklr, to explore the complexities of running a modern SOC. Roger shares his expertise on prioritizing alerts with contextual understanding, the importance of crafting a robust data strategy, and preventing team burnout.  From integrating adversary testing to ensuring team alignment with organizational goals, Roger also offers actionable insights and practical advice for enhancing cybersecurity defenses.   Topics discussed: The importance of understanding adversaries' TTPs (Tactics, Techniques, and Procedures) and leveraging them to improve detection and response capabilities. Discussing the critical role of adversary simulation and testing in writing effective detection rules and enhancing overall security posture. Strategies for prioritizing alerts based on contextual understanding and the sequence of events, moving beyond mere alert volume. The necessity of a well-defined data strategy, including standardizing logging formats and implementing data enrichment techniques to improve incident response. Addressing team burnout by ensuring balanced workloads, regular reviews, and meaningful conversations to align team goals with organizational objectives. The role of integration and unit testing in validating security rules and ensuring their effectiveness from multiple perspectives. How security teams can bridge the gap between understanding the tech stack and the business objectives, ensuring security measures align with business priorities. The importance of bringing in relevant data for incident response and the collaboration needed between different security functions to optimize data usage. 

Episode 343 of The VentureFizz Podcast features Jonathan Corbin, Co-Founder & CEO of Maven AGI and our first sponsored podcast episode! Yes, please welcome Silicon Valley Bank (more info about SVB below) as a supporter of The VentureFizz Podcast. Any time I see a funding announcement for a new company, I get excited, as I'm an optimist and I hope that every company will scale and reach great milestones… but when I saw the news about Maven and how they are using Generative AI for enterprise customer experience… it was different… it was a no-brainer moment and I'm calling it now… this is going to be an anchor company in the Boston tech scene. Why? The team. They have a world-class team from HubSpot, Google, Meta, Amazon, and Stripe. Take Jonathan for example. He was the Global VP of Customer Success & Strategy at HubSpot where he led a team that was responsible for over 200,000 customers. Prior, he held leadership roles with major tech companies like Sprinklr, Marketo, Adobe, and others. He is one example of a team that is uniquely qualified to solve this problem. The problem. The use case for Generative AI at Maven just makes a world of sense and they already have early customers with amazing results which he gets into in during our discussion. Backing. In May, Maven announced that it had raised $28 million from investors Lux Capital, M13, E14 Fund, Mentors Fund and 786 Ventures, with participation from executives from OpenAI, Google, HubSpot, and Stripe. Maven is absolutely a company to keep an eye on and one of the key companies that are part of the next wave in the Boston tech scene. Oh... and they are hiring - you can check out their jobs here. In this episode of our podcast, we cover: * What the fundraising process looked like for Maven. * Jonathan's background story and a journey through his career path, plus his early entrepreneurial roots as a kid. * How he learned to lead a global organization of over 1,000 team members at HubSpot. * What led Jonathan and his two co-founders Eugene Mann and Sami Shalabi down the path of starting Maven. * All the details about Maven and the velocity they have been operating under in terms of building the platform and getting early customer adoption. * Advice for startups on building out a customer success function. * The vibe for the AI startup community in the Boston tech scene. * And so much more. Episode Sponsor: As a longtime champion of the local startup ecosystem, Silicon Valley Bank supports innovative companies with the solutions and financing they need through every stage of growth. With more than 1,500 bankers and relationship advisors, and $40B in loans as of Q1 2024 – SVB delivers the right people, service and resources to support your entire financial journey. Learn more at SVB.com.

Was sind die besten Social Media-Tools? Heiß ersehnt und endlich da: In dieser What the Social?!-Folge widmen wir uns dem Dauerbrennerthema überhaupt: Tools. In knackigen 20 Minuten geben wir euch nicht nur einen Selbsttest mit an die Hand, mit dem ihr herausfinden könnt, ob Tools euer Daily Business erleichtern können, sonst gehen auch step by step durch, worauf ihr bei der Tool-Auswahl achten müsst. Und was wäre eine Folge über Tools ohne ein paar konkrete Empfehlungen? Genau. Auf die könnt ihr euch natürlich auch freuen! Timecodes: 1:30 Selbst-Test 3:30 Tool Kategorien 6:15 Tool Auswahl 10:30 Orga Tools & KI Hacks 13:40 Praxisfrage Erwähnte Tools: Hootsuite, Sprinklr, Hubspot, Swat.io, buffer, later und SproutSocial Speekly, Facelift, Meltwater Brandwatch (falcon.io), emplify und Hootsuite Socialhub, Nindo ChatGPT, DeepL und HeyGen Podcastpartner Hier findet ihr alle aktuellen Supporter unseres Podcasts & aktuelle Rabattcodes. Hier findest du mehr über uns: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram Baby Got Business⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Impressum⁠⁠ --- Send in a voice message: https://podcasters.spotify.com/pod/show/babygotbusiness/message

LA Beautologist, Nayamka Roberts-Smith, joins Jonathan to go deep on skincare…literally! Nayamka brings her expertise as an award-winning esthetician to the table to teach us all about our skin and what treatments we can seek out to stay healthy and glowing. Plus, should you brush your teeth before or after you wash your face? Nayamka Roberts-Smith is an award winning esthetician, acclaimed skincare educator, and all-around fountain of knowledge on beauty culture. She's an internationally known speaker on beauty and women's issues, and has amassed an audience of over 1 million followers across her social media platforms. Nayamka's been recognized as the most influential esthetician on Twitter by Sprinklr in 2020. And she's created ad campaigns for Sephora, Target, Glossier and the U.S. Department of Health. Nayamka is on Instagram and TikTok @labeautyologist. You can find more information about her Masterclasses here. Follow us on Instagram @CuriousWithJVN to learn more about the products from this episode, or head to JonathanVanNess.com for the transcript. Jonathan is on Instagram @JVN. Find books from Getting Curious and Pretty Curious guests at bookshop.org/shop/curiouswithjvn. Our senior producers are Chris McClure and Julia Melfi. Our associate producer is Allison Weiss. Our engineer is Nathanael McClure. Our theme music is also composed by Nathanael McClure. Production support from Julie Carrillo, Anne Currie, and Chad Hall. Curious about bringing your brand to life on the show? Email podcastadsales@sonymusic.com. Learn more about your ad choices. Visit podcastchoices.com/adchoices

LA Beautologist, Nayamka Roberts-Smith, joins Jonathan to go deep on skincare…literally! Nayamka brings her expertise as an award-winning esthetician to the table to teach us all about our skin and what treatments we can seek out to stay healthy and glowing. Plus, should you brush your teeth before or after you wash your face? Nayamka Roberts-Smith is an award winning esthetician, acclaimed skincare educator, and all-around fountain of knowledge on beauty culture. She's an internationally known speaker on beauty and women's issues, and has amassed an audience of over 1 million followers across her social media platforms. Nayamka's been recognized as the most influential esthetician on Twitter by Sprinklr in 2020. And she's created ad campaigns for Sephora, Target, Glossier and the U.S. Department of Health. Nayamka is on Instagram and TikTok @labeautyologist. You can find more information about her Masterclasses here. Follow us on Instagram @CuriousWithJVN to learn more about the products from this episode, or head to JonathanVanNess.com for the transcript. Jonathan is on Instagram @JVN. Find books from Getting Curious and Pretty Curious guests at bookshop.org/shop/curiouswithjvn. Our senior producers are Chris McClure and Julia Melfi. Our associate producer is Allison Weiss. Our engineer is Nathanael McClure. Our theme music is also composed by Nathanael McClure. Production support from Julie Carrillo, Anne Currie, and Chad Hall. Curious about bringing your brand to life on the show? Email podcastadsales@sonymusic.com. Learn more about your ad choices. Visit podcastchoices.com/adchoices

This week, Dave is joined by Brian Kotlyar. Brian leads Marketing and Growth at Hightouch and previously led teams at Sprinklr, Intercom, and New Relic. He shares his perspective onAligning revenue teams toward common goalsThe importance of an effective messaging strategyPrioritizing numerous ideas from CEOsA high-reward compensation approachTimestamps(00:00) - - Performance metrics and career motivation (06:04) - - Understanding customer needs (09:28) - - Personal growth and getting recognition (11:46) - - Aligning goals and compensation (15:28) - - Higher earnings through higher risk (17:11) - - Aligning compensation to reality (20:23) - - The supply chain stages and revenue generation (28:42) - - Product marketing and brand management (30:43) - - Creative messaging (36:46) - - Understanding the managers' mindset in crisis (40:06) - - Challenges of managing a startup (41:59) - - Managing content effectively (45:12) - - Sales enablement (47:37) - - Becoming a valued expert and resource in a business (50:46) - - The unpredictability of creative inspiration Send guest pitches and ideas to hi@exitfive.comJoin the Exit Five Newsletter here: https://www.exitfive.com/newsletterCheck out the Exit Five job board: https://jobs.exitfive.com/Become an Exit Five member: https://community.exitfive.com/checkout/exit-five-membership***This episode of the Exit Five podcast is brought to you by our friends at Knak.  Launching an email or landing page in your marketing automation platform shouldn't feel like assembling an airplane mid flight with no instructions, but too often that's exactly how it feels. No more having to stop midway through your campaign to fix something simple. Knack lets you work with your entire team in real time and stops you from having to fix things mid flight. Check them out at knak.com/exit-five/***Thanks to my friends at hatch.fm for producing this episode and handling all of the Exit Five podcast production.They give you unlimited podcast editing and strategy for your B2B podcast.Get unlimited podcast editing and on-demand strategy for one low monthly cost. Just upload your episode, and they take care of the rest.Visit hatch.fm to learn more

In this episode, Paul Ohls, the Chief Revenue Officer of Sprinklr, recounts an entertaining story involving a multi-million dollar sale, golf etiquette, and how his aloof Texan persona nearly cost him a career-defining deal while in Australia. He also debunks common myths surrounding the use of champions in strategic deals – elucidating how skilled sales teams mitigate risk, empower champions, and leverage business problems to punch far above their weight. As with most successes, Paul's was no overnight affair. In this episode, he imparts wisdom on assessing job prospects, excelling at strategic deal-making, and gleaning insights from key mentors.

Sprinklr, Inc., Q3 2024 Earnings Call, Dec 06, 2023

In this episode of Masters of MEDDIC, MEDDICC CEO Andy Whyte is joined by Adam Quartermaine to dive into numerous ways MEDDPICC acts as a compass to success, both in your career and in your deals. Being too wary of the word ‘no' can be a salesperson's downfall. Adam talks to Andy about how getting an early ‘no' can be the key to a final ‘yes'. Development is crucial for sales people, and part of that development comes with failure. As Adam says, “You'll learn a lot more when it's hard than you'll learn when it's easy.”Adaptability is an essential quality of a salesperson. More and more often, the Economic Buyer is the CFO, so you need to earn their time. Together, Andy and Adam discuss the importance of explaining not what you do and how, but why the Economic Buyer should care. Tune into this episode to hear Adam's quick tips for selling to the C-suite (and what not to wear). Adam is GVP Europe at Sprinklr. Prior to Sprinklr, Adam held leadership and AE roles at BMC, BladeLogic, Salesforce and EMC. Adam is passionate about scaling, sales excellence, the recruitment and development of top talent, continuous improvement, diversity & inclusion. Adam is a father of 4, loves sport and is an avid supporter of the Childrens Hospice, Shooting Star.

Paul Ohls is the Chief Revenue Officer at Sprinklr. He has had a successful career in sales leadership, working at companies like Aerotech, Ariba, NuScale, Zillent, Lattice Engines, Medallia, Fuse, tenfold, and now Sprinklr.In this conversation with John McMahon, Paul shares his insights on sales leadership and the importance of hiring the right people. He emphasizes the need for intelligent, driven, and coachable individuals who can ask insightful questions and think critically. Paul also discusses the challenges of forecasting and the importance of focusing on the fundamentals. He highlights the value of understanding the customer's pain points and aligning the solution with their objectives. Additionally, Paul emphasizes the need for a strong pipeline and the importance of conversion rates in driving sales success.HERE ARE SOME KEY SECTIONS TO CHECK OUT[00:02:11] - Overview of Sprinkler and its purpose[00:07:16] - Testing for key characteristics in potential hires[00:24:23] - Focus on testing and optimizing fundamentals in the sales process[00:30:06] - Enabling the team to have a realistic view of their forecast[00:35:45] - Considering the stage of new deals and their likelihood of closing[00:38:56] - Diagnosing reasons for consistently high forecasts.[00:40:12] - Implicated pain and alignment with decision criteria indicate a committable deal.[00:42:07] - Differentiating recruiting process through sales manager pipeline generation.[00:44:35] - Using a simulation exercise to assess candidate skills and fit.[00:54:40] - Key KPIs for decision-making: leading indicators and conversion rates.ADDITIONAL RESOURCESLearn more about Paul Ohls: https://www.linkedin.com/in/paulohls/overlay/about-this-profile/Download our Sales Transformation Guide for Leaders: https://forc.mx/3sdtEZJHIGHLIGHT QUOTES[00:19:38]  "If you've done the right things and you truly are connected to a corporate objective, if you think about the concept of a value pyramid, those handful of things that are at the top of that value pyramid, oftentimes the things that the C level CEO has promised Wall Street, has promised investors. We aspire to go from X to Y. We are making acquisitions. We got to monetize those acquisitions, those acquisitions, these, these big things. If you have started there and your solution is you can make a direct correlation between what you are working with your champion on. To the inability of a company to deliver upon those things at the top of the value pyramid, the CFO meeting should be relative, like a relatively easy thing to do." - Paul Ohls[00:55:34] “What we ask our leaders to do is we call it sales manager or sales leader PG. So we're asking pipeline generation. For those that don't know what that means. We ask sellers and other people in the ecosystem to dedicate time. To go build their pipeline on future deals, block out the world, spend your time doing this set of work in a defined period every single week." - Paul Ohls

Stocks rose, with the S&P 500 and Nasdaq closing at their highest levels since April 2022, and Jim Cramer is breaking down today's market moves. First, Cramer's checking in on pandemic play DocuSign to see how the company is faring with CEO Allan Thygesen. Then, could a sprinkle of Sprinklr bring some profits to your portfolio? Cramer goes one-on-one with CEO Ragy Thomas to talk AI, the consumer experience, and more. Plus, Cramer shares his stock winners from the Inflation Reduction Act. Mad Money Disclaimer

Here's what Alex got into today:Stocks are mixed around the world this morning while crypto stays pretty flat. Earnings this week that we're excited about include Gitlab, Couchbase, Yext, Smartsheet, and Hashicorp. (We're also keeping an eye on the Atomic Wallet hack.)Reddit's proposed API changes (charges, more like) are having a pretty big impact on the service's userbase; there are calls for a blackout of certain forums in response to the proposed updates. Reddit, on the other hand, is a business and needs to make money.Sticking to social media, news broke this morning that Twitter's revenues are down sharply compared to year-ago totals, at least when we consider its American advertising incomes. Twitter does more than just ads in North America, but given that it's likely a pretty big chunk of its total top line, it's not good news.Canva's valuation was slashed by a mutual fund (something that we have seen a lot lately), the latest in a string of similar headlines for other unicorns.Closing, WWDC is today. Get. Hype.Don't forget: our listener survey is back! If you can, please take a moment to let us know what you want more of, what you want less of, and how we can make this the kind of podcast you want to come back to every week. Equity will be back on Thursday this week, but in the meantime, you can catch us on Twitter @EquityPod.For episode transcripts and more, head to Equity's Simplecast website. Equity drops at 7:00 a.m. PT every Monday, Wednesday and Friday, so subscribe to us on Apple Podcasts, Overcast, Spotify and all the casts. TechCrunch also has a great show on crypto, a show that interviews founders, one that details how our stories come together and more!

Andy Whyte has literally written the book on the power of the MEDDICC sales system. His book, “MEDDICC: The ultimate guide to staying one step ahead in the complex sale,” outlines how to apply the MEDDICC framework to any sales deal. But before Andy became a powerhouse in sales, he was an account executive at impressive companies like Oracle and Sprinklr. He also led many successful sales teams at various companies before starting out on his own. Today, Andy is the CEO and founder of MEDDICC, an organization that helps build elite competency in sales teams. In today's episode, Andy talks about how the best salespeople are good at solving their customers' problems. He shares his three critical parts to selling, how companies can best adopt and implement MEDDICC, and the big changes he's seen in sales as companies evolve from enterprise-led to product-led. Press play to hear Andy's thoughts on…Overcoming challenges in sales"There's not often a deal where everything's green, and everything's great, right? If there ever is, you know, they get called a bluebird. There's often challenges. What we like to say is the best salespeople are the ones who are the fastest to identify what the challenges are, and they're the ones who put their hands up."Time efficiency "I'm really big on this idea of just being more efficient with your time and therefore double down on your winners. You can only double down on the winners if you have a framework that's going to help you identify who the winners are, which is bringing it all back to MEDDICC."