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11 episodes with retail leadership
11 episodes with retail leadership
2 episodes with retail leadership
2 episodes with retail leadership
2 episodes with retail leadership
2 episodes with retail leadership
2 episodes with retail leadership
4 episodes with retail leadership
2 episodes with retail leadership
In this energizing and thought-provoking episode, I welcome back Ron Thurston, bestselling author, veteran retail executive, and passionate advocate for the frontline retail workforce. With the launch of his second book, Human Pride: Optimizing Your Human Potential in a Digital Job Market, Ron brings a refreshing, people-centric perspective to leadership and career development in the era of AI, automation, and gig work.Michael and Ron discuss the implications of the rising prevalence of gig work, how many retailers are reverting to "COVID playbooks" with minimal staffing, and the importance of treating even temporary team members as valuable contributors. Ron shares powerful insights on how a simple, intentional 60-second conversation can dramatically transform an employee's sense of pride and purpose—emphasizing the importance of human-to-human leadership even amidst operational speed.The heart of the episode is Ron's deep dive into Human Pride, a follow-up to his 2020 bestseller Retail Pride. Ron explains how this new book expands his message beyond the retail sector, encouraging readers to reflect on their values, refine their personal stories, and lead with purpose. He emphasizes the importance of storytelling in both job interviews and team leadership, describing it as an underutilized yet transformative tool.Ron and Michael also reflect on Ron's first book tour, where he crisscrossed the U.S. in an Airstream and F-150 to connect with frontline retail workers, and what he learned about the commonalities shared across the industry, from Walmart to luxury brands. Ron emphasizes the importance of leaders being curious, asking thoughtful questions, and helping team members discover their strengths through storytelling and open dialogue.Whether you're a retail executive, HR leader, or just navigating today's job market, this episode offers timely and timeless advice on how to show up with pride, lead with humanity, and build a more resilient workforce.Buy Ron's eBook on IndigoBuy Ron's Book on Amazon Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
In this episode of Five Things Friday, Alex and Laura break down the strategies, trends, and tensions shaping the retail landscape.Fresh from the World Retail Congress in London, Alex shares how Morrisons is rebuilding trust with a simple but powerful 5-5-5 framework. Laura brings sharp insights from Australia, highlighting Shein's explosive $12B sales surge and what it means for domestic retailers.They also explore:The overlooked role of inclusive leadership and how gender conversations need a resetWhy marketplaces like Amazon are reshaping luxury commerceHow brands can stay relevant in an era of shifting customer loyaltyThe impact of tariff changes and cost-of-living pressure on global expansion strategiesWhether you're a CEO, operator, strategist, or startup founder — this episode delivers the frontline signals you need to make better decisions.
In this episode, the CPG Guys are joined by Greg Pulsifer, SVP of eCommerce at Sam's Club, the club format division of Walmart.Find Greg on LinkedIn at: https://www.linkedin.com/in/gregpulsifer/Find Sam's Club on LinkedIn at: https://www.linkedin.com/company/sam's-club/Find Sam's Club online at: https://corporate.walmart.com/about/samsclub/sams-club-suppliers?Greg answers these questions:Tell us about you the person? Take us through your career growth journey in digital and ecommerce and how you got here?Take us through Sam's ecommerce strategy and what is the 2025 focus? [Greg will respond to #6 below as a response to this strategy question, hence striking out the questions below.]NRF digital council - what does this mean and how are you and Sam's club contributing through it in our industry? How has ecommerce fundamentally changed over COVID and in a post COVID environment? How are you and Sam's dealing with this?Tell us about your team and how you motivate them everyday? What is your approach to people leadership?Retail media has fundamentally changed shopping. How are you partnering with MAP and leveraging this for your customers experiences?What trends are you following these days? AI, tech, other or digital trends? Why are these important?CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comCPG Scoop Website: http://CPGscoop.comRhea Raj's Website: http://rhearaj.comLara Raj in Katseye: https://www.katseye.world/DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.
On this encore episode, I sit down with a colleague from back in my work on the brand side, Craig Baxter, Group President of Techtronic Industries Canada Inc., part of a global 13 billion dollar powerhouse tool house of brands that includes Milwaukee, Ryobi, andHoover. In a wide-ranging and engaging conversation, Craig talks about radical innovation, retail go-to-market strategy, leadership for growth, and the epic come-from-behind marketplace win for his Milwaukee brand of power tools as the sixth horse in a five-horse race. About CraigSixteen years ago, I was given the opportunity to become the president of TTi Canada; a world class leader in design, manufacturing, and marketing of power tools and accessories, outdoor product equipment and floor care for consumers, professional and industrial users in the home improvement, repair, and construction industries.Since then, I have had the privilege of working alongside a team of outstanding performers who share the same belief in setting audacious goals and holding ourselves accountable to deliver those goals while continuing to cultivate a best in class working environment.Along with our unrelenting strategic focus on powerful brands, innovative products, operational excellence, and exceptional people, we strive to continuously build upon a corporate culture where our employees can realize more and more of their abundant potential. What inspires me, is seeing people striving to do great work and growing into the best version of themselves. By continuously improving our culture through all of our success we have further leveraged our biggest differentiator as a company, and that is something I am very proud of.“Show class, have pride, and display character. And if you do, winning takes care of itself” – Bear Bryant Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
Brieane Olson is the CEO of PacSun, where she has worked for 17 years. With over two decades of experience in the retail industry, she spearheaded PacSun's collaborations with cultural figures like Kanye West and Kendall and Kylie Jenner. Brieane is also a board member at Women in Retail Leadership, Shoptalk, and Design Thinking for UC schools. In this episode… Fashion brands face the ongoing challenge of remaining relevant in youth culture. With shifting values, rapid trend cycles, and a demand for authenticity, many businesses struggle to connect with Gen Z and Gen Alpha in meaningful ways. How can brands stay ahead while building long-term loyalty with a constantly evolving consumer? Fashion, youth culture, and retail leadership expert Brieane Olson has transformed a leading youth fashion brand into a cultural movement by embracing innovation, co-creation, and purpose-driven leadership. She emphasizes balancing bold innovation risks with data-informed decisions, like investing in new technology early on while building long-term partnerships with influencers to drive trust and engagement. By leveraging social listening through platforms like TikTok and Discord, building a community through co-creation, and ensuring each initiative aligns with a clear, resonant mission, brands can build loyalty with younger generations. Tune in to this episode of the Up Arrow Podcast as William Harris welcomes Brieane Olson, the CEO of PacSun, to discuss staying culturally relevant in the fast-paced realm of youth fashion. Brieane talks about navigating brand evolutions, the role of technology in the future of retail, and lessons and tips for unlocking the next stage of brand growth.
VTEX: https://vtex.com---What does it take to digitally transform a £13B retail giant across eight countries and nearly 2,000 stores? In this episode, I sit down with Christopher Blatchford, Global CTO of Kingfisher PLC — the company behind B&Q, Screwfix, Castorama, and more — to unpack the tech strategy powering one of Europe's biggest home improvement groups. We dive into why modularity (not just microservices) is the real key to agility, how to scale innovation across diverse banners, and what “do it for me” means for the future of DIY. Chris also shares a powerful take on the business case for DEI, and why backing down on it is simply weak.Subscribe to our newsletter!✨ Thanks to VTEX for powering this episode — VTEX is the enterprise platform trusted by bold CIOs and CEOs to slash TCO by 50% and scale fast. Trusted by global leaders such as Carrefour, Walmart, and Cencosud, VTEX is the go-to choice for bold CIOs and CEOs who demand excellence. Discover how VTEX can elevate your business today—visit VTEX.com
In the latest episode of The Voice of Retail, host Michael LeBlanc sits down with Phil Wahba, Senior Writer at Fortune, to explore the ever-evolving landscape of retail leadership, consumer behavior, and strategic transformations. Wahba reflects on more than a decade covering retail bankruptcies, leadership shifts, and innovation, highlighting that while consumer desires have remained relatively stable—good value, seamless experiences, and quality products—retailers often struggle to meet these expectations consistently.Wahba shares insights into how some of the biggest names in retail excel by focusing on core strengths. He points to Costco and Walmart as prime examples of companies that continue to thrive by relentlessly pursuing operational efficiency, value pricing, and consistent store execution. In contrast, many department stores have downsized or disappeared because, as Wahba puts it, they “chased the wrong rabbits”—pursuing short-term gains over long-term brand definition. Dillard's stands out by maintaining steady store counts and focusing on a solid merchandising strategy, proving that success hinges on knowing your customer and offering them a clear reason to shop.The conversation then shifts to Hudson's Bay and its recent struggles, which Wahba attributes to a lack of focus on fundamental retail principles and a greater emphasis on real estate extraction. He also touches on the broader implications of retail real estate vacancies, noting that large anchor-store spaces often require creative repurposing—whether converted into smaller retail footprints, medical clinics, or mixed-use developments.Looking ahead, Wahba anticipates a future where technology plays a more backstage role, with the spotlight on operational improvements such as inventory management, demand forecasting, and smoother omnichannel experiences. Shoppers do not seek flashy tech for its own sake; rather, they want frictionless pathways to purchase. The episode also explores how retailers like Foot Locker and Gap might engineer turnarounds under new leadership, taking cues from successful transformations at brands like Abercrombie & Fitch.Wahba underscores that retail “winners” will be those that evolve with shifting consumer expectations while staying true to foundational principles: consistently fair pricing, well-curated inventory, and reliable customer service. The conversation wraps up with a look at up-and-coming brands and international retailers—including Uniqlo—that could make bigger U.S. expansions in the coming years if they adapt carefully to the market's nuances.Whether you're watching for the next big turnaround or seeking to understand why some iconic names falter, this episode offers deep insights into the interplay of leadership, strategy, and consumer loyalty—critical elements shaping the future of modern retail. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
In today's episode of The Root Cause Medicine Podcast, Dr. Kate Kresge sits down with Dr. Eve Henry to explore the often-misunderstood world of cholesterol, lipids, and heart disease risk. You'll hear them discuss: 1. Why cholesterol matters for longevity and heart health 2. Advanced lipid testing beyond standard panels 3. How to interpret ApoB, LP(a), and triglyceride levels 4. Understanding medications, supplements, and lifestyle approaches for heart health Dr. Eve Henry is board certified in Internal and Integrative Medicine. With extensive experience in personalized medicine and longevity science, she is dedicated to providing innovative care that optimizes healthspan and lifespan. She was previously Medical Director at Early Medical and is now founder of her own clinic, Eve Henry MD. She also serves as Medical Advisor to multiple start ups and enjoys her work educating leadership teams and consumers on ways to enhance their own health.
In this episode of Careers Unwrapped, host Mark Fawcett is joined by Will Lankston, Managing Director of Timpson Direct. They explore Will's 15-year journey from management trainee to senior leader, the unique culture that's kept him at Timpson, and how embracing opportunities and taking risks have shaped his career growth in the retail service industry.
In this episode of Supply Chain Now, host Scott Luton welcomes Bill Thorne, Senior Vice President of Communications, Research, and Marketing at the National Retail Federation (NRF) and host of the Retail Gets Real podcast. Together, they explore the evolving landscape of retail, from how customer insights drive innovation to the power of storytelling in shaping brand loyalty.This engaging conversation covers the impact of COVID-19 on retail operations, how agility and speed became key to survival, and why retailers must embrace change to stay competitive. Bill also shares insights from his time at Walmart, lessons from Savannah's booming port economy, and why successful retailers prioritize community and connection.Jump into the conversation:(00:00) The pace of change in retail(01:22) The power of customer insights(05:15) Retail storytelling and brand loyalty(10:05) Savannah's role in global supply chains(14:26) The future of retail logistics(18:03) Walmart's digital transformation(22:50) Retail's pandemic response and lessons learned(27:36) The importance of personalization in shopping(31:11) Why agility is key in modern retail(38:29) How data drives retail successAdditional Links & Resources:Connect with Bill Thorne: https://www.linkedin.com/in/bill-thorne-b82a146/Learn more about the National Retail Federation: https://nrf.com/Check out Retail Gets Real: https://open.spotify.com/show/7mpqKwH4QSDwFS8ukDbSIe?si=cdc84c550d034763Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Bridging the Gap: Investigating the Disconnect Between Supply Chains and the People Who Run Them: https://bit.ly/3F1iZr2WEBINAR- Unpacking the Latest Tariff Updates, Best Practices & What to Expect Next: https://bit.ly/4ikvdcSWEBINAR- Lessons Learned from the Trenches: How AI Will Impact the Future of Work: https://bit.ly/3DUnROxWEBINAR: Adapting to Volatility: Navigating Trade Wars, Supply Chain Disruptions & AI: https://bit.ly/4kqSv2DThis episode was hosted by Scott Luton and produced by Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/keeping-real-retail-leadership-1407
AD: Shoptalk EuropeRetail is evolving fast, and we're diving into what's next! In this episode of OFFBounds, I sit down with Joe Lazslo, Head of Content US at Shoptalk, to explore the biggest shifts in retail—Unified Commerce, Loyalty, Customer Experience, and more. We break down why loyalty is harder than ever, how retailers are redefining customer experiences, and why Shoptalk's new event, Shoptalk Luxe, is a game-changer for the industry. Plus, in the end, we tease something BIG that OFFBounds and Shoptalk have been working on.
Welcome back to the second episode of the Retail 101 Series on Stories from the River. The episode includes perspectives from GM Alexis Strafuss, REM Amanda Parrish, Home Furnishings Associate Jacob McMillan, and Home Furnishings Consultant Kay Edwards, who share their unique experiences and takeaways from the Retail 101 onboarding and educational program. Each guest brings a unique perspective and represents a different role within the Company from Retail Leadership to individual contributor and producer. The guests speak about the benefits of the Retail 101 program, the growth of the Company over the years, and their renewed enthusiasm and motivation upon returning to or joining the Company. Jacob McMillan and Kay Edwards, both returning Memory Makers, express their appreciation for the improved processes and technologies that have been integrated since their last tenure. Amanda Parrish highlights the practical benefits of the training, such as better managing the CXM process, while Alexis Strafuss reflects on the meaningful relationships formed and the motivational impact of leaders who presented like CEO Charlie Malouf and EVP of Retail Performance "Coach" Stacey McCormick. The episode captures a broad spectrum of experiences and insights, all pointing towards a shared goal of mutual growth and excellence within Broad River Retail. Each Memory Maker emphasizes the supportive and family-like environment that characterizes the Company's culture, leaving listeners with a sense of commitment and passion that drives their success. This episode on YouTube: https://youtu.be/yV2-ocx_444 Visit https://www.storiesfromtheriver.com for more episodes. Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail
Welcome back to the second episode of the Retail 101 Series on Stories from the River. The episode includes perspectives from GM Alexis Strafuss, REM Amanda Parrish, Home Furnishings Associate Jacob McMillan, and Home Furnishings Consultant Kay Edwards, who share their unique experiences and takeaways from the Retail 101 onboarding and educational program. Each guest brings a unique perspective and represents a different role within the Company from Retail Leadership to individual contributor and producer. The guests speak about the benefits of the Retail 101 program, the growth of the Company over the years, and their renewed enthusiasm and motivation upon returning to or joining the Company. Jacob McMillan and Kay Edwards, both returning Memory Makers, express their appreciation for the improved processes and technologies that have been integrated since their last tenure. Amanda Parrish highlights the practical benefits of the training, such as better managing the CXM process, while Alexis Strafuss reflects on the meaningful relationships formed and the motivational impact of leaders who presented like CEO Charlie Malouf and EVP of Retail Performance "Coach" Stacey McCormick. The episode captures a broad spectrum of experiences and insights, all pointing towards a shared goal of mutual growth and excellence within Broad River Retail. Each Memory Maker emphasizes the supportive and family-like environment that characterizes the Company's culture, leaving listeners with a sense of commitment and passion that drives their success. This episode on YouTube: https://youtu.be/yV2-ocx_444 Visit https://www.storiesfromtheriver.com for more episodes. Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail
Chapters (00:00) - Retail Transformation and Career Success (15:05) - Elevated Customer Experience in Retail Navigate the ever-evolving landscape of modern retail alongside us, as Loretta sheds light on the necessity for retailers to innovate and adapt. From the challenges posed by fast fashion to the potential of pop-up shops as agile retail solutions, explore how the industry is transforming. We highlight how specialty and vertical stores streamline the shopping experience, contrast the large department store model, and discuss the importance of leveraging technology for seamless customer interactions. This episode promises valuable insights for thriving in fast-paced industries and staying ahead of the curve. (23:40) - Retail Challenges and Solutions (38:56) - Fast Fashion and Retail Strategy (49:45) - Retail Innovation and Customer Experience (56:49) - Thriving in Fast-Paced Industries For more, be sure to visit Yyzsportsmedia.com and follow @yyzsportsmedia
Meet Deb Craven, President of Longo's, one of Canada's most popular grocery stores with dozens of locations and more on the way across Southern Ontario. I joined Deb in the Longo's Store Support offices, and we talked about leadership and what it takes to innovate and compete in the crowded Southern Ontario grocery marketplace. Encore Episode. About DebDeb Craven is a seasoned executive with decades of progressive experience. She has built an incredible career grounded in hard work, supportive managers, curiosity, and having the confidence to speak her mind with strong humility.Deb is the President at Longo's. She joined the organization in 2019 as the Chief Financial Officer and later became the Chief Operating Officer. During her tenure at Longo's, she has successfully delivered exceptional growth while architecting the extraordinary expansion of the company, including supporting the partnership with Empire. Previous to Longo's, she has held progressive financial management positions at Purolator, Nike, and Canadian Tire (Mark's and Sportchek).She achieved her Chartered Accountant designation (ICAO) and an Honours BBA (Co-Op) from Wilfrid Laurier University. She also received the Star Women in Grocery award.Deb is married with 2 adult children and enjoys the gym, cycling and is learning to play tennis (and trying to love golf).She gives back to the community with her support of charitable organizations. Over the years she has proudly served on the Board of Directors for The Learning Partnership, Sagesse, and Kids Help Phone. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.
In this episode of 'The Wisdom Of' Show, host Simon Bowen engages in an insightful conversation with John Hardy, a titan of Australian retail who has led multiple national brands including Godfreys, Barbecues Galore, and Amart Furniture to remarkable success. With over four decades of retail experience, John shares his proven approach to building sales cultures and transforming retail businesses.Ready to unlock your leadership potential and drive real change? Join Simon's exclusive masterclass on The Models Method. Learn how to articulate your unique value and create scalable impact: https://thesimonbowen.com/masterclassEpisode Breakdown:00:00 Introduction and retail leadership journey05:13 The importance of sales culture10:46 Building customer loyalty18:58 Leadership and team development25:44 Driving organizational change33:44 The future of retail38:35 The power of enthusiasm45:13 Rapid-fire questions and conclusionAbout John HardyJohn Hardy brings a wealth of knowledge and experience from over five decades in the retail industry. His journey through some of Australia's and New Zealand's most celebrated retail brands has seen him at the helm of transformative growth and strategic turnarounds, establishing him as a venerated figure in sales, marketing, and strategic leadership.John's tenure as CEO and Board Member across various esteemed retail organizations illustrates a career dedicated to excellence in sales techniques, marketing, retail leasing, and developing and procuring private label brands/products. His strategic acumen has been the cornerstone of performance revivals for notable companies such as Barbeques Galore, Amart Furniture, and Fusion Retail Brands, where his leadership catalyzed significant growth and market repositioning.John led Godfreys through its boom years, demonstrating his exceptional capability to steer the company through periods of change. He served as CEO from June 2016 to June 2017 and again from May 2018 to May 2019, in addition to his role as a Board Member from March 2016 to May 2019. His leadership was characterized by a deep understanding of the retail landscape and an unyielding commitment to innovation and customer satisfaction.His role at Fusion Retail Brands further exemplifies his capacity to guide and transform retail operations. He served as CEO from September 2014 until April 2017 and maintained a position on the Board until May 2019. John's influence extended to Amart Furniture, where, as CEO from August 2012 to September 2014, he implemented strategies that propelled the company toward greater profitability and market share.John's foundational years in the industry, starting as a Salesperson in 1966, progressing to Sales Manager, and eventually leading Godfreys as CEO for over 26 years, underscore a career built on the principles of hard work, innovation, and an intimate knowledge of what drives consumer engagement and loyalty.Connect with John LinkedIn: https://www.linkedin.com/in/john-hardy-retail/About Simon BowenSimon has spent over two decades working with some of the most influential leaders across many complex industries and circumstances. His very clear finding is quite simply that thinking is valued less than doing in almost every situation in our modern world. However, Simon has conversely observed that the power and success of any business, project or organization will be in direct proportion to the level and quality of thinking of the people and the quality of the idea or ideas on which it is built. As such, Simon is leading the renaissance of thinking.A sought-after speaker, facilitator and advisor to global leaders, Simon has demonstrated the efficacy of his line method for over 20 years with Fortune 500 companies, heads of...
In this podcast episode, Ryan Moss, CEO of Little Giant Ladders, shares his journey from an entry-level role sweeping floors to leading the company. Ryan recounts how he initially joined Little Giant after working in construction and, over the years, has been deeply involved in nearly every part of the business. He reflects on the challenges and triumphs of building Little Giant's brand, including a pivotal moment when the company invested in an infomercial to counteract a competitor's knockoff product. This high-stakes move turned into a critical branding success, illustrating both the resilience and innovation that have been central to Little Giant's growth and partnership strategies.
The FMCG Guys are joined in this episode by Levi Strauss & Co.'s SVP Northern Europe Lucia Marcuzzo. In this episode, which was actually recorded in person at Shoptalk Europe we cover aspects of Retail, Career Building and Leadership, such as: - Lucia's career in Retail - Cross-functional moves - The evolution of Retail - Leadership with purpose - Moving internationally - Managing different types of people - What a brand stands for, with the example of Levi's - Building trust
ABOUT RON THURSTON:LinkedIn Profile: https://www.linkedin.com/in/rthurston/Websites:Retail Pride book: https://www.amazon.com/Retail-Pride-Celebrating-Accidental-Career/dp/1544515928OSSY: https://www.useossy.comRetail In America podcast: https://podcasts.apple.com/us/podcast/retail-in-america/id1618323713 Ron Thurston's Bio:Ron Thurston's life mission is to celebrate, elevate, and empower the people and spirit of the retail industry.With over three decades of leading retail stores and operations for top American brands like Gap, West Elm, Apple, Tory Burch, Bonobos, and Saint Laurent, Ron has honed an extensive skill set in retail strategy, management, and innovation.In January 2024, Ron co-founded OSSY, a forward-thinking retail recruiting agency. This venture is dedicated to addressing the biggest hiring and recruiting challenges in retail, reinforcing Ron's unwavering commitment to the industry.As the best-selling author of RETAIL PRIDE, Ron inspires retail professionals to embrace their unique career paths. He also hosted the RETAIL IN AMERICA podcast and tour, journeying across the nation in an Airstream trailer during 2022/2023 to uncover and highlight the remarkable stories and individuals in retail.Ron also serves on the Advisory Boards of several rapidly growing retail tech companies, including Ometria, Butterfly, and YOOBIC, lending his expertise to drive their success.SHOW INTRO:Welcome to the NXTLVL Experience Design podcast.EPISODE 71… and my conversation with Ron Thurston, retail veteran, best-selling author, podcast host and man on a mission to celebrate, elevate, and empower the people and spirit of the retail industry.On the podacast our dynamic dialogues based on our acronym DATA - design, architecture, technology, and the arts crosses over disciplines but maintains a common thread of people who are passionate about the world we live in and human's influence on it, the ways we craft the built environment to maximize human experience, increasing our understanding of human behavior and searching for the New Possible. The NXTLVL Experience Design podcast is presented by VMSD Magazine part of the Smartwork Media family of brands.VMSD brings us, in the brand experience world, the International Retail Design Conference. The IRDC is one of the best retail design conferences that there is bringing together the world of retailers, brands and experience place makers every year for two days of engaging conversations and pushing the discourse forward on what makes retailing relevant. You will find the archive of the NXTLVL Experience Design podcast on VMSD.com.Thanks also goes to Shop Association the only global retail trade association dedicated to elevating the in-store experience. SHOP Association represents companies and affiliates from 25 countries and brings value to their members through research, networking, education, events and awards. Check then out on SHOPAssociation.orgIn this 70th episode I talk with Samar Younes is a Beirut-born hybrid artist, futurist, and creative catalyst whose work embodies a transcultural approach. Ron Thurston has spent years opening stores for major internationally recognized brands and knows a thing or two about a career in retail. In our talk we dig into the shifting the mindset of retail being an accidental career to one of choice, about with you should be proud. We'll get to all that in a moment but first though, a few thoughts… * * * Throughout my career in the retail design world I have often heard this statement “I never planned to be in retail”.And it's often said with some slight lilt of apology, that in a way somehow as an architect it was somehow not taken quite as seriously as the design of public buildings or housing or other things that architects with a capital “A” do.What's more, when I entered into the retail design world, quite by serendipity I might add, I came into the design of stores by way of visual merchandising. I was the resident architect of a small 4 personn design and visual merchandising consulting firm on 36th street just east of Park.Working with a couple of seasoned pros, I learned that visual merchandisers were often regarded simply as window trimmers and I don't think quite got the respect that they were due for the power they had in shaping the retail experience for customers. Often seen as the silent seller, visual merchandising was a key component to how the customer journey unfolded in a shopping experience. Mannequins and other displays in the store added that extra flavor to the store as a stage set in which the merchandise was the principal actor.Architecture wasn't unimportant, but it wasn't the be all and end all of the in-store experience. You could have terrific architecture but if you couldn't get your assortment planning right department layouts an in store messaging you were likely not to perform quite as well.It was through my first employer and mentor Joe Weishar of New Vision Studios in New York that I began to really understand the power of visual merchandising in the store designers toolboxand that it couldn't be simply left to be an afterthought but had to be integral to the initial strategic design thinking of how a store would be laid out. Where those special moments of surprise and delight would occur often had little to do with architecture but a lot to do with theatrics, art, marketing, graphics – in short, storytelling.Going back to that comment a moment ago about serendipity finding me and putting me firmly in the world of retail design, it does very much align with the often heard message that “I didn't plan to be in retail.” It is in fact true, that one now is an architecture I had no awareness and probably no interest in designing stores for a living.But, that said, I actually had no shame about being in retail.Retail combined all the things that I loved:stage set design, industrial design architecture, marketing, consumer behavior, trend analysis, fashion and advertising - all of these disciplines came together in the experience that a brand or retailer would provide for their customers.The fact of the matter is, that the exchange of goods and services otherwise know as ‘retail,' is one of the key cornerstones of cultures around the world. Exchange has always been tied with ideas and that makes it extremely powerful. And, these ideas change over time influenced by the comings and goings of merchants and trends and technologies. It seems to me, and this comes from someone who was educated trained and licensed as an architect, that retail locations are probably more frequented by the general population than are the major civic buildings that would have been typically called “architecture” in the past.Think about it, when was the last time that you went to a post office, a library, an Opera House, a government building, a church, synagogue, or mosque or a courthouse?When did you last walk the campus of a university or visit a museum?And I am sure that there are some of you who will say well I did all of those yesterday but I'd also hazard a guess that they would be in the minority.now, when was the last time you went to a store a shopping mall a department store or used your phone to buy something from Amazon or some other online company?The point here is that shopping is so deeply ingrained in our everyday lives that it's inextricably tied to how we come to understand the world around us. Shopping places therefore are important and even though many people who work in the retail space find their way there as a transition between the end of one semester and the beginning of another.Students or younger members of our society are not the only people who find meaningful work in retail and who ultimately end up building their entire careers around working for retailer or brand or some company in the design and construction industry who's connected to designing and building stores.And somehow our society has often placed a judgment on what type of retail you might likely be engaged in. I have often heard the position that price point of product is somehow equated to pride in a sales associate's work or price of products being a precursor to better service but this should not be the case. Experiences in retail stores should not be better if the products it sells are expensive. Service should be excellent across the product price spectrum of retail experiences.In fact we've all probably had experiences where being in high priced stores did not render necessarily better service.The point is that you need to strip away what you sell and deliver high levels of experience regardless of the product or the service that you're providing to your customers.Providing great service often has to do with how people connect to others and the level of emotional intelligence that sales associates bring to their job every day. Which also suggests that the way we train sales associates in customer interaction protocols might likely be less about the rubric of sequential steps on how to connect – first you do this, say that, then do this, and say that – but might likely be more effective if you train on why we all need emotionally resonant, empathic connection – how empathy is built into our collective DNA.And this is where my guest, Ron Thurston comes into the story.Ron suggests that empathy, curiosity and focus translate into every job in retail. He believes that we need to teach human connection rather than sales training. I would bet that most of us can spot the ‘sales pitch' a mile away. We could almost speak the script because we have been exposed to it too many times.Ron Thurston's life mission is to celebrate, elevate, and empower the people and spirit of the retail industry.Core to his philosophy is to stop referring to your career in retail as “accidental” because you diminish you own power. Its ok to say “I choose to be the best sales associate, leader or stock person and I am proud of my role in the world of retail.”With over three decades of leading retail stores and operations for top American brands like Gap, West Elm, Apple, Tory Burch, Bonobos, and Saint Laurent, Ron has honed an extensive skill set in retail strategy, management, and innovation.In January 2024, Ron co-founded OSSY, a forward-thinking retail recruiting agency. This venture is dedicated to addressing the biggest hiring and recruiting challenges in retail, reinforcing Ron's unwavering commitment to the industry.As the best-selling author of RETAIL PRIDE, Ron inspires retail professionals to embrace their unique career paths. He also hosted the RETAIL IN AMERICA podcast and tour, journeying across the nation in an Airstream trailer during 2022/2023 to uncover and highlight the remarkable stories and individuals in retail.I was happy to catch up with Ron Thurston after his key note presentation at the SHOP Marketplace event and sit down for a great talk… * * *ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites: https://www.davidkepron.com (personal website)vmsd.com/taxonomy/term/8645 (Blog)Email: david.kepron@NXTLVLexperiencedesign.comTwitter: DavidKepronPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore. In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com. The next level experience design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.
Today, we have an inspiring conversation with retail powerhouse Jenn Luna. In this episode, Jenn shares her incredible journey from hiring part-time staff who share her values to developing them into key leadership roles within her company. You'll hear about Jenn's transformation from a control-driven leader to one who empowers her team to take on significant responsibilities and make decisions. We'll explore how Jenn balances taking calculated business risks with aligning ventures to the overall vision of her brand, which focuses on local, small-scale shopping experiences. As an owner of 4 locations, she dives deep into the importance of creating a positive, community-focused work environment that attracts and retains top talent. She also discusses how her leadership team engages in strategic conversations and masters their roles, contributing to a highly committed and participative team. Connect with Jenn Luna: LinkedIn Paper Luxe The Curious Bear Toy & Book Shop Kindship Co. Work with Shelli Warren: Book a call with Shelli to talk about how coaching can help you eleveate your leadership capability. Confidence Starts Here: Get the Ask Shelli scripts to know what to say and how to say it. Free Resources: Click here to get our list of red flags to watch for in interviews. Click here to get the 12 Ways to Motivate Your Team Without a Pay Raise guide. Click here for free resources and tools from Stacking Your Team. Click here to get the guide on how to position your role as their next best career move. Connect with Shelli Warren: Email: leader@stackingyourteam.com Instagram LinkedIn Subscribe to the Stacking Your Team Newsletter
Welcome back to Pivot With Purpose! Today I have Matt Marcotte on the show with me and I am so pumped about the wisdom he is going to share with you! Matt is the founder and principal at M2 Collaborative, an executive leadership and high-performance consultancy. He brings 34 years of building, scaling, reinventing, leading and advising some of the most valuable brands in the world. At M2 Collaborative, Matt's approach to helping clients drive results is grounded in unleashing human potential- individuals, teams and cultures to create commitment not compliance around a clear and compelling brand vision and strategy. He works with companies across industries to help leaders lead better through meaningful relevant connection and relationship with employees and consumers. Prior to M2 Collaborative Matt was SVP, Head of Global Industry Advisors for Retail, Consumer Goods, Manufacturing, Automotive and Energy at Salesforce. He was also the head of the North America retail organization at Apple, scaling the technology company's culture and sales during explosive growth early on in his career. Matt has countless experiences in retail and merchandising strategy and he currently teaches Consumer and Brand Relationship at his alma mater Boston College. I can't wait to get into his insights and experiences navigating the ever-evolving landscape of retail! Topics Covered:(02:53) Matt reflects on his early career and the pivotal experiences that shaped his trajectory.(07:25) Learning from pivotal career moments that fueled personal growth and resilience.(38:02) The changing landscape of leadership today and the need for adaptability and empathy.(42:59) The future of retail as impacted by e-commerce, social media, and the pandemic.(51:23) How employee development and training impact retention and company culture.(52:22) Prioritizing employee satisfaction to enhance customer experience.(54:21) Strategies for effective leadership through clarity, support, and team empowerment.Matt's long tenure in retail is a testament to his leadership, innovation and ability to pivot with purpose! Want to learn more from Matt? Connect with him on LinkedIn!Matt's LinkedIn: https://www.linkedin.com/in/mamarcotte/Meghan Houle Method Career Community & Recruitment Resources: LinkedIn Meghan Houle Instagram Pivot with Purpose Instagram Book a Call With Meghan Subscribe to the Pivot with Purpose Blog Season 6 Sponsor TripleTen TripleTen's boot camps turbocharge your journey into the world of tech, equipping you with the cutting-edge skills needed for a game-changing career pivot. Ranked at the top of the charts, Tripleten's programs in Software Engineering, Quality Assurance, Business Intelligence Analytics, and Data Science are the ultimate launchpad for your career transformation. Learn more about TripleTen: https://tripleten.com/
Gina Anstee, is the retail director for Aje Athletic and has a reputation for building and leading iconic luxury brands to unprecedented growth. In this episode, Tory and Gina, highlight insights on retail leadership and customer experience. Gina fell into sales after starting her career in marketing and communications, and discovered the importance of building relationships with customers. Gina emphasizes the need for authenticity and genuine connections in retail, as well as empowering and celebrating her team. She discusses the use of data and analytics to drive growth and improve the customer experience, and the implementation of click and collect and same-day delivery. Key Takeaways Building relationships and making genuine connections with customers is crucial in retail. Empowering and celebrating the team leads to better customer experiences and retention of talent. Data and analytics can be leveraged to drive growth and improve the customer experience. Click and collect and same-day delivery are important services in the retail industry. Global trends can be used to improve local retail experiences. Women in their 50s bring valuable wisdom and resilience to leadership roles. Personal growth and stepping into one's power are important for career advancement. Contact with Gina: www.linkedin.com/in/gina-anstee-58b5194a Connect with Tory: www.powerful-steps.com Find out more about the Business Attraction Program: www.powerful-steps.com/business-attraction-programSee omnystudio.com/listener for privacy information.
Welcome to Episode 22 of OFFBounds! Today, we take you to Montreal, Canada. The city is famous for its bagels, poutines, Anthony Bourdain, and incredible education. I had two distinguished guests from the Bensadoun School of Retail Management at McGill University. Join me as I sit down with Charles de Brabant, the Executive Director, and Carl Boutet, a Senior Advisor and Lecturer, to delve into the evolving landscape of retail leadership. We'll explore why dedicated retail management education is crucial in today's fast-paced retail environment, the unique value proposition of the Bensadoun School, and how their innovative programs are shaping the future leaders of the retail industry. Key Topics Discussed:
Tune in to the Retail Corner Podcast for an enlightening discussion featuring Ram Venkataraman, CEO of Kibo, as he delves into the essence of effective retail leadership and strategies to empower teams for success. Ram explores the pivotal roles of reward-centric and responsibility-centric individuals within companies, highlighting their potential to either elevate or hinder organizational outcomes. About our guest, Ram Venkataraman: Ram has spent more than 25 years of his career working in software companies that range from bootstrapped startups to public companies. He has held senior executive positions for more than a decade, driving product and technology functions. Prior to Kibo, he was at NCR, where Ram was the CTO of the NCR payment platforms. He has a bachelor's degree in electronics engineering from the University of Mumbai. Linkedin: https://www.linkedin.com/in/ramvenkataraman/ Website: https://kibocommerce.com/ About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com
Meet Deb Craven, President of Longo's, one of Canada's most popular grocery stores with dozens of locations and more on the way across Southern Ontario. I joined Deb in the Longo's Store Support offices, and we talked about leadership and what it takes to innovate and compete in the crowded Southern Ontario grocery marketplace. Deb also previews her upcoming keynote for Retail Council of Canada's Retail HR conference on April 25th. Learn more and get your tickets today: https://rcchrconference.ca/About DebDeb Craven is a seasoned executive with decades of progressive experience. She has built an incredible career grounded in hard work, supportive managers, curiosity, and having the confidence to speak her mind with strong humility.Deb is the President at Longo's. She joined the organization in 2019 as the Chief Financial Officer and later became the Chief Operating Officer. During her tenure at Longo's, she has successfully delivered exceptional growth while architecting the extraordinary expansion of the company, including supporting the partnership with Empire. Previous to Longo's, she has held progressive financial management positions at Purolator, Nike, and Canadian Tire (Mark's and Sportchek).She achieved her Chartered Accountant designation (ICAO) and an Honours BBA (Co-Op) from Wilfrid Laurier University. She also received the Star Women in Grocery award.Deb is married with 2 adult children and enjoys the gym, cycling and is learning to play tennis (and trying to love golf).She gives back to the community with her support of charitable organizations. Over the years she has proudly served on the Board of Directors for The Learning Partnership, Sagesse, and Kids Help Phone. About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.
Meet Alyssa Rade, chief sustainability officer at Sustain.life, a leading carbon accounting platform, where she leads the company's strategy for product content, guiding retailers across North America on their decarbonization and ESG journeys. Alyssa unpacks the complexities of carbon accounting for all of us, providing a uniform model for retailers, brands and vendors in tracking, reporting and understanding their decarbonization work. Links: https://www.sustain.life https://www.sustain.life/blog https://www.sustain.life/resources/esg-regulations-frameworksAbout AlyssaAlyssa Rade is the chief sustainability officer at Sustain.Life where she leads the company's strategy for product content, guiding users on their decarbonization and ESG journeys. Her 10+ years of corporate sustainability experience guides the program recommendations, carbon management and ESG disclosures featured in Sustain.Life's software. Prior to joining Sustain.Life, Alyssa directed the ESG program at Vornado Realty Trust, where she managed sustainable operations and development for over 30 million sf of class A commercial space. Alyssa is accredited as a LEED and WELL AP and holds a MPA in Environmental Science and Policy from Columbia University and a BA in Environmental Studies from Washington University in St. Louis. Links: https://www.sustain.life https://www.sustain.life/blog https://www.sustain.life/resources/esg-regulations-frameworks About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc. and a Senior Advisor to Retail Council of Canada and the Bank of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Today's Shopping Choice and Pandora Jewellery. Michael has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated worldwide in thought leadership panels. ReThink Retail has added Michael to their prestigious Top Retail Experts list for 2024 for the third year in a row.Michael is also the president of Maven Media, producing a network of leading trade podcasts, including Canada's top retail industry podcast, The Voice of Retail. He produces and co-hosts Remarkable Retail with best-selling author Steve Dennis, now ranked one of the top retail podcasts in the world. Based in San Francisco, Global eCommerce Leaders podcast explores global cross-border issues and opportunities for eCommerce brands and retailers. Last but not least, Michael is the producer and host of the "Last Request Barbeque" channel on YouTube, where he cooks meals to die for - and collaborates with top brands as a food and product influencer across North America.
In episode 8 of OFFBounds, Paula Macaggi talks with Jonas Karlén, CEO of Adlibris, a pioneering force in Nordic e-commerce. With Adlibris boasting an extensive catalog of over 13 million titles, Jonas shares his insights into the beauty of managing such a vast assortment while navigating operational challenges. From crisis management to the fusion of offline and online retail experiences, Jonas provides invaluable perspectives on leadership and strategic adaptation in the digital age.This episode is about entrepreneurial wisdom and strategic vision with a balanced blend of pragmatism and inspiration, it serves as a testament to the resilience and innovation driving Adlibris forward, inspiring listeners to embrace change and purpose-driven leadership in their endeavors.Make sure you don't miss any episode!Follow us on LinkedIn or InstagramSubscribe on YouTube, Spotify, Apple Podcasts
Jason Banks is the Co - CEO at TIACS (IG: @tiacs). TIACS provides free mental health counselling to tradies, truckies, rural, blue collar workers and their loved ones right around Australia. TIACS has a mission to start conversations surrounding mental health among Australia's blue-collar workers while removing the physical and financial barriers associated with seeking mental health support. With 30 years of Retail Leadership experience with two of Australia's biggest retailers in Coles and Bunnings Jason has a wealth of knowledge in managing large teams. Jason is no stranger to the blue-collar industry with 16 years working for Bunnings as the State Manager for Qld and as the National Safety & Wellness Manager. Jason understands how important mental health can impact those around us. Jason jumped onboard with the TIACS team to give back his experience and knowledge to a non-for-profit organisation that is making a real impact on everyday Australians. Don't forget to send us an email if you know of a story that we should tell at hello@generationag.com.au *Become a Patreon Partner* - https://patreon.com/generationag Find us here: Instagram: @generation.ag Twitter: @generation_ag Website: www.generationag.com.au
In this engaging podcast episode, guest Erik Reuter, founder of Human-Centered Success, shares valuable perspectives on adopting a people-first approach to retail leadership. Exploring the intersection of empathy and business strategy, Reuter emphasizes the transformative impact of prioritizing the well-being and development of individuals in the dynamic landscape of retail management. About our guest, Erik Reuter: Erik K. Rueter, PMP, PMI-ACP (he/him) has over 20 years of professional experience across diverse industries. He worked for tech start-ups, colleges and universities, a Grammy®-award-winning production company, and healthcare organizations. He has been a public policy analyst, professional photographer, marketing and public relations director, and now a senior project manager at the American Marketing Association. He has co-authored two papers on health inequity in oncology nursing, lectured at Boston and Emerson Colleges, and been a guest speaker on diversity and inclusion at, among others, Medtronic, VSP, and the San Antonio Spurs. He recently founded Human-Centered Success LLC, a consulting & coaching organization focused on leveling up leadership from blah to badass through project management, design thinking, and Positive Intelligence (tm). His educational background is as diverse as his professional one. He holds a BA in neuroscience from Wesleyan University, college-level diplomas in digital design and Irish studies, MicroMasters in Design Thinking and Project Management through the Rochester Institute of Technology, and certification in diversity and inclusion from Cornell. He lives outside of Pittsburgh, PA, with his husband and two dachshunds. He enjoys running marathons, playing video games, and speaking his truth to whoever will listen. He can be reached at erik@humancenteredsuccess.com. Linkedin: https://www.linkedin.com/in/erikrueter/ Website: https://www.humancenteredsuccess.com About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com
Welcome to a new year, and maybe a new you, regarding your perspectives around leadership. My special guest is Steve Worthy, who, with over 27 years of North American on the front lines as a senior retail store leader and operator, brings a unique mix of executive coaching, training, and real-world experience to senior retail leaders and corporate teams. About SteveSteve Worthy, Founder and CEO, brings a unique mix of executive coaching and training to senior retail leaders and corporate teams. With over 27 years of experience as a senior retail leader, Steve's passion lies in guiding high-potential leaders to new heights in their careers. He embarked on his coaching journey in 2006, holds an MBA from the University of Maryland, and is certified in several personality profile tools such as the Enneagram, DISC, and Myers Briggs, establishing him as a go-to expert for leadership insights.All of his insights can be experienced in his podcast, RETAIL LEADERSHIP with Steve Worthy, and his upcoming book “The Approachable Retail Leader.” About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc. and a Senior Advisor to Retail Council of Canada and the Bank of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Today's Shopping Choice and Pandora Jewellery. Michael has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated worldwide in thought leadership panels. ReThink Retail has added Michael to their prestigious Top Retail Experts list for 2024 for the third year in a row.Michael is also the president of Maven Media, producing a network of leading trade podcasts, including Canada's top retail industry podcast, The Voice of Retail. He produces and co-hosts Remarkable Retail with best-selling author Steve Dennis, now ranked one of the top retail podcasts in the world. Based in San Francisco, Global eCommerce Leaders podcast explores global cross-border issues and opportunities for eCommerce brands and retailers. Last but not least, Michael is the producer and host of the "Last Request Barbeque" channel on YouTube, where he cooks meals to die for - and collaborates with top brands as a food and product influencer across North America.
Live from the main stage at RCC's Retail Sustainability conference in Toronto, my discussion with two visionary retail leaders, Geraldine Huse, President of P&G Canada, and George Soleas, President and CEO of LCBO, as they offer invaluable insights from their respective organization's journeys to net zero, spotlighting the innovations, cultural changes, triumphs and tribulations on their paths to real sustainable change.About GeorgeGeorge Soleas is one of Canada's best-credentialed wine experts. He joined the LCBO in 1997 as Director of Quality Assurance after serving more than 11 years in the Canadian wine industry, taking on progressively senior leadership positions until he was named President & Chief Executive Officer in 2016. George's diverse education includes a BSc from McMaster University, a diploma in Oenology from U.C. Davis, as well as a MSc and PhD from the University of Toronto. He remains committed to higher education through professional affiliations with McMaster University, Brock University, and the University of Guelph. George completed executive training through the New CEO Workshop at Harvard Business School, the Masters Certificate in Supply Chain and Logistics Management program from the Schulich Executive Education Centre, the Breakthrough Program for Senior Executives at the International Institute for Management Development (IMD) in Switzerland, and the Rotman Institute of Corporate Directors program (ICD.D). His widely published research focuses primarily on the biochemical aspects of beverage alcohol constituents and their effects on humans. George currently serves as a Member, Board of Directors of the Retail Council of Canada. He is also the recipient of such awards as the Ontario Imported Wine-Spirits-Beer Association's Industry Partnership Award, the Greek Wine Industry Award, the McMaster Alumni Gallery Award, and was appointed to the Jurade de Saint Emilion and Chevaliers du Tastevin wine organizations as well as the Keepers of the Quaich. About GeraldineAs President of P&G Canada, Geraldine is responsible for the Company's business and operations of one of the Company's Top 10 Focus Markets.She has oversight of almost 2000 employees across a manufacturing sitein Belleville, a distribution center in Brantford, and a general office located in Toronto. Since joining P&G in 1986, her career has spanned across various Sales,Marketing and General Management positions including senior leadership roles across Europe, Asia, IMEA and America. Geraldine has led P&G Sales in UK & Ireland, followed by a position of Senior VP Global Sales with responsibility for a key customer account in 12 markets. Prior to joining P&G Canada, she was the CEO and Chairman of the Board for P&G Central Europe. During her career, Geraldine has championed Equality & Inclusion efforts by addressing the gender balance in leadership roles and promoting inclusive leadership as the unique way to succeed in the age of disruption. UK's top trade magazine identified Geraldine as one of the top 100 influential women in business, Canadian Grocer named Geraldine a Star Women in Grocery in 2021, and WXN named Geraldine as one of Canada's Top 100 Most Powerful Women in 2022. Outside of work, Geraldine conducts an active lifestyle. Her passion is firstly family and then sports including running (covered 4 marathons in London, Edinburgh and Rome), theatre and restaurants.About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc. and a Senior Advisor to Retail Council of Canada and the Bank of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Today's Shopping Choice and Pandora Jewellery. Michael has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated worldwide in thought leadership panels. ReThink Retail has added Michael to their prestigious Top Global Retail Influencers list for 2023 for the third year in a row.Michael is also the president of Maven Media, producing a network of leading trade podcasts, including Canada's top retail industry podcast_,_ The Voice of Retail. He produces and co-hosts Remarkable Retail with best-selling author Steve Dennis, now ranked one of the top retail podcasts in the world. Based in San Francisco, Global eCommerce Leaders podcast explores global cross-border issues and opportunities for eCommerce brands and retailers. Last but not least, Michael is the producer and host of the "Last Request Barbeque" channel on YouTube, where he cooks meals to die for - and collaborates with top brands as a food and product influencer across North America. About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc. and a Senior Advisor to Retail Council of Canada and the Bank of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Today's Shopping Choice and Pandora Jewellery. Michael has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated worldwide in thought leadership panels. ReThink Retail has added Michael to their prestigious Top Global Retail Influencers list for 2023 for the third year in a row.Michael is also the president of Maven Media, producing a network of leading trade podcasts, including Canada's top retail industry podcast_,_ The Voice of Retail. He produces and co-hosts Remarkable Retail with best-selling author Steve Dennis, now ranked one of the top retail podcasts in the world. Based in San Francisco, Global eCommerce Leaders podcast explores global cross-border issues and opportunities for eCommerce brands and retailers. Last but not least, Michael is the producer and host of the "Last Request Barbeque" channel on YouTube, where he cooks meals to die for - and collaborates with top brands as a food and product influencer across North America.
On this year's Holiday Hacks, we break down the leadership videos being watched by the most Gen Z leaders. The second video is "Retail Leadership" by John Addison: https://www.youtube.com/watch?v=in5s6_QF-FoPatreon Account: https://www.patreon.com/user?u=22174142This show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/4805674/advertisement
It's women's month on the CPGGGUYS. Every year in November we feature only female executives, startup founders and leaders from CPG brands and retail on the podcast. This is episode one for the cpg guys women's month 2023.We're happy to be formal sponsors of NextUp whose mission is to advance all women in business. We are giving away memberships to this prestigious network and organization so drop us a line at contact@cpgguys.com to learn more and take advantage of what NextUp has to offer.The CPG Guys speak to our seventh guest to come from the iconic CPG manufacturer the Coca-Cola Company Pamela Stewart is the Chief Customer Officer for North America Retail.Follow Pamela on LinkedIn at: https://www.linkedin.com/in/pammiestewart/Follow Coca-Cola on LinkedIn at: https://www.linkedin.com/company/the-coca-cola-company/Follow Coca-Cola online at: https://www.coca-colacompany.com/Here's what we asked Pamela: Take us through your career journey from Georgia state university to entering retail sales, to foodservice and then to run a region to now CCO for NA retail at the world's most beloved beverage Coca-Cola?What leadership attributes have served you well over the years and championed your career success?A successful leader builds a good team around them. What do you look for in a team and how do you help build teams?It's an omnichannel world - how did you adjust your organizational strategy as the pandemic arrived and have things changed for ever, returned to normal, or something else?If Coca-Cola wasn't enough, you have quite a number of leadership activities. Talk to us about your involvement over the years as a member of the board of directors of so many organizations such as Utz, National restaurant association, FMI, save the children and black women in boards?The role you have in retail leadership is anchored on refreshing beverage satisfaction for consumers at the end of the day. How do you help drive this to deliver for your consumers and retail partners by partnering with the brand teams and business units and your CMO?Business in 2023 looks very different than the last 3 years as consumer retail purchase and consumption seems to have slowed down significantly. How are you coaching your teams to adapt?What advice do you have for other women wishing to pursue a corporate career in the CPG/Retail industry?CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comCPG Scoop Website: http://CPGscoop.comNextUp Website: http://NextUpisnow.org/cpgguysRetailWit Website: http://retailwit.comRhea Raj's Website: http://rhearaj.comDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are the CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.
Welcome to The Voice of Retail podcast. My name is Michael LeBlanc, and I am your host. This podcast is produced in conjunction with Retail Council of Canada. Live from Dublin, meet Martin Bailie, a global retail executive with an impressive 30 years of proven expertise and experience within the global food and fashion retail industries, including c-Level roles at Lidel, Primark and Tata/Tesco in India. In a wide-ranging conversation, mics across the pond, we cover the critical issues in modern retail from a European operator's perspective with someone on the front lines of retail innovation and retail technological change his whole career. About MartinAn exceptional leader, change manager and cultural architect, with over 30 years proven expertise and experience within the global food and fashion retail industries - Pan Europe, South Asia and NE America.Skilfully blends commercial, financial and brand leadership with a visionary strategic overview and an analytical, comprehensive knowledge of local and global context. A solution-focused and innovative practitioner, highly responsive to current and emerging trends and flourishing within two of the leanest operational models for 23 years. Universally acknowledged as a gifted and responsive driver of sweeping strategic and operational transition; transforming efficiency, dynamism and fluidity to achieve measurable increases in market share.About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc. and a Senior Advisor to Retail Council of Canada and the Bank of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Today's Shopping Choice and Pandora Jewellery. Michael has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated worldwide in thought leadership panels. ReThink Retail has added Michael to their prestigious Top Global Retail Influencers list for 2023 for the third year in a row. Michael is also the president of Maven Media, producing a network of leading trade podcasts, including Canada's top retail industry podcast, The Voice of Retail. He produces and co-hosts Remarkable Retail with best-selling author Steve Dennis, now ranked one of the top retail podcasts in the world. Based in San Francisco, Global eCommerce Leaders podcast explores global cross-border issues and opportunities for eCommerce brands and retailers. Last but not least, Michael is the producer and host of the "Last Request Barbeque" channel on YouTube, where he cooks meals to die for - and collaborates with top brands as a food and product influencer across North America.
I was honoured to be a guest speaker at the recent Retail Trust Together Fest employee wellbeing event and today I'm absolutely delighted to be welcoming Chris Brook-Carter, the CEO of the Retail Trust.From 1832 onwards, the Retail Trust has been caring for and protecting the lives of people working in retail. They believe the health of retail colleagues is the foundation they need to flourish in both work and life, creating a more sustainable and successful future for the retail sector. And in recent years the retail industry has been extremely hard hit by economic turbulence. Their services have never been more necessary.Last year, over 270,000 retail colleagues reached out for help. The Retail Trust took 14,000 helpline calls, that's one every 37 minutes, provided over £400,000 in financial aid and delivered over 10,000 counselling sessions.Chris has been a passionate supporter, advocate and champion of UK retail across his entire career. Prior to joining the Retail Trust, Chris was the Managing Director and Senior Vice President of Retail Week - the most influential media brand in UK retail – and the World Retail Congress, the single biggest gathering of global retail's leadership each year. Chris led these brands for ten years, transforming the business from a weekly print title, into a digital-first information and global events brand that continues to sit at the heart of global retail by delivering on its mission to inform, connect and inspire the leaders that continue to colour this great sector.I'm looking forward to hearing about Chris's life lessons in retail and the Unlock Moments that helped him to figure out the path ahead.--Chris Brook-Carter: https://www.linkedin.com/in/chris-brook-carter-3891474/The Retail Trust: https://www.retailtrust.org.uk/
Learn How to Start Conversations and Support Crews for Mental Health Talking about mental health can be powerful in supporting those who are struggling. By opening up and sharing our experiences or concerns, we create a space for others to do the same. This can help remove the social barriers to accessing mental health support. Simply checking up on someone can make a real difference and help those struggling to feel less alone and more supported. In this episode of the Tool Shed podcast, I go through the challenges of mental health in the building and construction industry with Jason Banks, co-founder of TIACS, a free mental health counselling to tradies, truckies, rural, blue-collar workers and their loved ones right around Australia. With 30 years of Retail Leadership experience with two of Australia's biggest retailers in Coles and Bunnings, Jason has a wealth of knowledge in managing large teams. He understands how important mental health can impact those around us. Key takeaways: Starting conversations about mental health is important Mental health challenges are prevalent in the building industry Good coaching and information cannot be effective if mental health and emotional difficulties are not addressed Being vulnerable creates a space for others to be vulnerable as well Listen for cue signs that someone may be struggling and check in with them regularly TIACS aims to remove physical, social, and financial barriers associated with accessing mental health support Having a support crew in place gives you the option to reach out when you're having a bad day Regular check-ins with those who open up about mental health challenges are essential for continued support All this and more, on this week's episode of THE TOOLSHED. Join the toolshed - thetoolshedpodcast.com Stay tuned for next week when I cover Making Your Money Work For You Without The Risk with Terry Tran. So, don't forget to subscribe to the show to get that episode as soon it gets released. Until then, stay healthy. Links: tiacs.org/ linkedin.com/company/tiacs/about/ facebook.com/thisisaconversationstarter/
Today's Guest is Kevin Lloyd, a former Executive Leader in Retail and current “Tech-pre-neur”, who has built a tech and entrepreneur ecosystem that brings together the Black community in Central Ohio. He has over 20 years of Executive Leadership at Retail outlets like Dick's Sporting Goods, Target, Old Navy and Sears. Additionally, he is the Co-Founder and CEO of MYLE (Make Your Life Entertaining), an Entertainment Software and Data Analytics company that provides curated content based on the user's location. His vision is to become the world's most renowned entertainment marketplace and they've set a mission to expose at least 25,000 socio-economically challenged youth to entertainment, the arts, & travel. He's also the COO of Color Coded Labs, an education course that empowers people of color with tech courses AND after they graduate, connects them to innovative companies dedicated to diversity. Finally, he is the Co-Founder of ColumbusBlack.com, the premier online source of news, events, and entertainment for the Black community in Columbus, Ohio. It has acquired more than 250,000 unique visitors, 500,000 visits, and exceeded 10 million hits.https://www.linkedin.com/in/kevinlloydtheleader/https://myle.com/https://www.colorcodedlabs.com/https://columbusblack.com/https://venturesuite.co/
Today's Guest is Kevin Lloyd, a former Executive Leader in Retail and current “Tech-pre-neur”, who has built a tech and entrepreneur ecosystem that brings together the Black community in Central Ohio. He has over 20 years of Executive Leadership at Retail outlets like Dick's Sporting Goods, Target, Old Navy and Sears. Additionally, he is the Co-Founder and CEO of MYLE (Make Your Life Entertaining), an Entertainment Software and Data Analytics company that provides curated content based on the user's location. His vision is to become the world's most renowned entertainment marketplace and they've set a mission to expose at least 25,000 socio-economically challenged youth to entertainment, the arts, & travel. He's also the COO of Color Coded Labs, an education course that empowers people of color with tech courses AND after they graduate, connects them to innovative companies dedicated to diversity. Finally, he is the Co-Founder of ColumbusBlack.com, the premier online source of news, events, and entertainment for the Black community in Columbus, Ohio. It has acquired more than 250,000 unique visitors, 500,000 visits, and exceeded 10 million hits.https://www.linkedin.com/in/kevinlloydtheleader/https://myle.com/https://www.colorcodedlabs.com/https://columbusblack.com/https://venturesuite.co/
Welcome to The Voice of Retail podcast. My name is Michael LeBlanc, and I am your host, I believe in the power of storytelling to bring the retail industry to life. I'll bring insights, perspectives and experiences from some of the retail industry's most innovative and influential voices each week. This podcast is produced in conjunction with Retail Council of Canada.Veteran retailer April Sabral is back on the podcast to tell us about her new second book, "Incurable Positivity." She talks about her seven-step process, which can be completed in just seven days and then practiced for a lifetime, to generate better physical and emotional health, proven benefits to your physical well-being, attract the people, resources and opportunities you desire, and create more happiness, mindfulness, and contentment. April also shares her advice for retailers as they work to bring new people into the business and, importantly, keep their talent engaged and loyal.About AprilApril Sabral served as a senior executive and has worked in retail for over 30 years, leading sales and operations teams on three continents, including the UK, USA, and CANADA working for brands such as; Paul Smith, Apple, Starbucks, Gap, Banana Republic, Holt Renfrew, Laura Canada, Armani Exchange, and DAVIDsTEA. Working her way up after being kicked out of home at 17 from a PT sales job to a Senior Vice President of 300 stores. April put the name on the cup back in 2000 as a Starbucks Manager, she has always created positive change that rippled throughout organizations which she attributes to her success.In 2018, April decided to take all of her expertise and experience and founded retailu.ca an online on-demand leadership development portal for field leaders. retailu develops leadership competencies through micro-sized learning modules and practical activities that store teams can integrate into their week to develop the necessary skills for leading people. Read reviews HERE.She then went on to study and achieved multiple coaching certifications, such as John C. Maxwell, The World Association of business coaching, and is now a member of the Forbes coaching council. She was named one of the emerging leaders to look out for in the Marques Who's Who directory in 2019.Following this April wrote her first book and launched April Sabral leadership, introducing leadership tools such as self-coaching cards and a self-development workbook to accompany her book 'The Positive Effect". April now coaches, speaks and facilitates sessions on leadership, specifically the power of positive leadership. In 2023 April was named one of the top retail influencers by RETHINK retail in 2022 and 2023, a global media organization and is often asked for her perspective on retail stores, trends and the power of leadership.Aprils current clients include Jimmy Choo, L'Oreal, Victoria Secrets to name a few.April is currently studying her bachelors in Metaphysics with the University of Sedona. About Michael Michael is the Founder & President of M.E. LeBlanc & Company Inc. and a Senior Advisor to Retail Council of Canada and the Bank of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Today's Shopping Choice and Pandora Jewellery. Michael has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated worldwide in thought leadership panels. ReThink Retail has added Michael to their prestigious Top Global Retail Influencers list for 2023 for the third year in a row. Michael is also the president of Maven Media, producing a network of leading trade podcasts, including Canada's top retail industry podcast, The Voice of Retail. He produces and co-hosts Remarkable Retail with best-selling author Steve Dennis, now ranked one of the top retail podcasts in the world. Based in San Francisco, Global eCommerce Leaders podcast explores global cross-border issues and opportunities for eCommerce brands and retailers. Last but not least, Michael is the producer and host of the "Last Request Barbeque" channel on YouTube, where he cooks meals to die for - and collaborates with top brands as a food and product influencer across North America.
Remember: you can also always follow the show on Twitter @dotnetcoreshow, and the shows host on Twitter @podcasterJay or visit our Contact page. Welcome to season 5 of the award-winning .NET Core Podcast! Check that link for proof. Hello everyone and welcome to THE .NET Core Podcast. An award-winning podcast where we reach into the core of the .NET technology stack and, with the help of the .NET community, present you with the information that you need in order to grok the many moving parts of one of the biggest cross-platform, multi-application frameworks on the planet. In this episode you'll gain insight into the development of software from a humanitarian perspective. Hear from Jamie, who shares his experiences and skills to ensure his software works for his users. Learn how to design platforms with empathy, sympathy, and compassion in mind to make the world a better place and improve user experience. With resources such as case studies and interviews with people in the tech industry, there's always something new and exciting to learn. Tune into The .NET Core Podcast today and become a part of the revolution! The full show notes, including links to some of the things we discussed and a full transcription of this episode, can be found at https://dotnetcore.show/episode-118-empathy-sympathy-and-compassion-for-our-users/ Useful Links from the episode: Programming Ethics on Wikipedia IEEE Code of ethics Ethics in the Software Development process on Springer The countercultural revolution The Cuban Missile Crisis TMRC Geek chic Yamaoka Tesshu Sengoku Jidai My CPD logs Empathy vs Sympathy: Which one are you? Sword of Damocles The scientific method Zawinski's Law Episode 48 - Rockstar with Dylan Beattie The Rockstar programming language the Law Society Colourblind Awareness Key information and statistics on sight loss in the UK from the Royal National Institute of Blind People How blind people see the world Accessibility laws and policies Retail Leadership with Steve Worthy The Law of Intuition Overton Window Charles Limb - To be Creative Don't Think So Hard Pych2Go on Empathy vs Sympathy Simon Sinek on Understanding Sympathy Nasty, Brutish, and Short by Scott Hershovitz How to be Perfect - Michael Schur any book by Dr. Brené Brown Think Again by Adam Grant Hackers: Heroes of the Computer Revolution - Steven Levy The Friendly Orange Glow - Brian Dear Remember to rate and review the show on Apple Podcasts, Podchaser, or wherever you find your podcasts, this will help the show's audience grow. Or you can just share the show with a friend. And don't forget to reach out via our Contact page. We're very interested in your opinion of the show, so please get in touch. You can support the show by making a monthly donation on the show's Patreon page at: https://www.patreon.com/TheDotNetCorePodcast
All the world's a stage, and this year's World Retail Congress in Barcelona, April 25-27 gathers some of the top international retail executives who are leading with resilience, purpose, customer-focus, and with the goal of transformation. Join Robin Lewis, Shelley E. Kohan, TRR's chief strategist and special guest Ian McGarrigle, Chairman of WRC as he previews how this year's global conference will cut to the core of key issues facing retail leadership, bringing together the brightest minds inside retail and out. WRC is the trusted place to learn from best practices of well-respected retailer executives, thought leaders, and solution providers. Register today for WRC! For more strategic insights and compelling content, visit TheRobinReport.com where you can read, watch, and listen to content from Robin Lewis and other industry experts.Be sure to follow us on LinkedIn and Twitter for the latest from Robin Lewis and The Robin Report.
Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada.Welcome to a special holiday episode of the podcast, a pickup of my Conversations with CommerceNext podcast featuring Canadian retail executive Carolyn Pollock, CMO of Tailored Brands. A veteran big brand and retail marketer leading her team across North America, here in Canada with Moore's, helping consumers "love the way they look and feel for their most important moments." Carolyn takes us through her eclectic background of international business, packaged goods and now mastering the art and science of modern marketing and modern marketers About CarolynProven marketing and management professional with a 20-year track record of driving growth and building successful brands. Demonstrated ability to deliver results in fast-growth entrepreneurial and established companies by creating a clear vision, articulating focused strategic priorities and managing successful teams.Capable of managing the entire consumer lifecycle from acquisition to activation to retention through creative and relevant marketing strategies.Specialties: Brand strategy, marketing strategy and business planning, eCommerce management, integrated brand marketing, direct marketing (catalogue, email, online), merchandising, sales management ABOUT US: Scott An ecommerce veteran, Scott Silverman has been active in the industry since 1999 and is passionate about digital retail and the innovation driving the industry. Scott Silverman is the Co-Founder of CommerceNext. Previously, he spent 10 years as Executive Director of Shop.org where he launched the Shop.org Annual Summit. Scott co-invented "Cyber Monday" in 2005 and was the founder of Cybermonday.com in 2006, a shopping site that has generated more than $2.5 million for Shop.org's scholarship fund. MichaelMichael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast, The Voice of Retail, plus Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois. You can learn more about Michael here or on LinkedIn.
Welcome to The Voice of Retail. I'm your host Michael LeBlanc. This podcast is brought to you in conjunction with Retail Council of Canada.In this episode, Mountain Equipment Company CEO Eric Claus is back on the podcast, recorded live in person from the MEC Vancouver boardroom. We catch up and talk about the incredible journey of turning the business around during the COVID era, the innovative partnership with Hudson's Bay, and putting the heritage back into this modern retail brand. Thanks for tuning into this special episode of The Voice of Retail. If you haven't already, be sure and click subscribe on your favourite podcast platform so new episodes will land automatically twice a week, and check out my other retail industry media properties; the Remarkable Retail podcast, the Conversations with CommerceNext podcast, and the Food Professor podcast. Last but not least, if you are into BBQ, check out my all new YouTube barbecue show, Last Request Barbeque, with new episodes each and every week!I'm your host Michael LeBlanc, President of M.E. LeBlanc & Company & Maven Media, and if you're looking for more content, or want to chat follow me on LinkedIn, or visit my website meleblanc.co! Have a safe week everyone! About EricCurrently CEO and Chairman of MEC Canada, the leading outdoor retailer in Canada, and former CEO of Save-A-Lot stores, a 1,300+ store value food retail chain operating in 37 states and based in St. Louis MO. Former Chairman and CEO of Toronto based retailer, Red Apple Stores Inc. a BlackRock owned company. Former member of the Board of Directors of Rona Inc., a publicly traded Canadian Home Improvement Retailer, until its sales to US based Lowes INC. Former CEO of A&P US and formerly CEO of A&P Canada. Canadian and and Swiss citizen. Fluent in English, French, German and conversant in Spanish. Former Homeland Security and Angel Flight Pilot.About MichaelMichael is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience and has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions with C-level executives and participated on thought leadership panels worldwide. Michael was recently added to ReThink Retail's prestigious Top 100 Global Retail Influencers for a second year in 2022. Michael is also the producer and host of a network of leading podcasts, including Canada's top retail industry podcast, The Voice of Retail, plus the Remarkable Retail with author Steve Dennis, Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois. Most recently, Michael launched Conversations with CommerceNext, a podcast focussed on retail eCommerce, digital marketing and retail careers - all available on Apple, Spotify, Amazon Music and all major podcast platforms. Michael is also the producer and host of the “Last Request Barbeque” channel on YouTube where he cooks meals to die for and influencer riches.
Today's guest, Steve Worthy, is an awesome human being with expertise in retail leadership, executive coaching, podcasting, and live streaming. His journey began in 2007 when he was doing blog talk radio, and his original content was about being a husband and an entrepreneur. After a while, his career got in the way, and his co-host ran out of time. As soon as that podcast ended, Steve started "The Worthy Show," a leadership coaching podcast, but it didn't work the way Steve had expected. Having sought out professional advice about podcasting, he niched down, which led to the birth of the Retail Leadership Podcast. Because of the success of that podcast, Steve has now launched Podcasters Live, a new show dedicated to helping people learn to live stream and podcast to grow their businesses. Steve's journey wasn't smooth; he experimented and learned much along the way. In today's episode, he shares all the golden nuggets he learned from his journey. He discussed how niching now helped him find the right audience for his content. He explained why consumption rate is more important than download rate. Steve shares his workflow for a one-day podcast production process and his comprehensive engagement strategy for his content. Furthermore, he discussed editing ethics and how he focuses more on the flow of conversation rather than editing "uhm" sounds. He discussed why he disliked audiograms and used Facebook live streaming and email marketing to promote his podcast. Tune into this jam-packed episode to learn more about podcasts. Listen to this episode on your favourite podcasting platform, and if you enjoy it, give us a review on Podchaser; please clickhttps://www.podchaser.com/TheKultCreatorExperience ( https://www.podchaser.com/TheKultCreatorExperience). It can really help others discover the Podcast. Here are some quick highlights from this episode:[03:15]-Steve Worthy's introduction and his journey to the Retail Leadership podcast [09:50]-How does niching down help Steve get the right audience for his content? [12:31]-Steve shares about the evolution of the structure of his podcast to help their listener better [17:10]-Why doesn't Steve care about download numbers and focus more on consumption? [19:18]- A look into Steve's Podcast Production process? [24: 20]- Steve focuses on conversation flow instead of editing out noise and umms [29: 02] Why Steve doesn't like audiograms to promote episodes [30:00] - Leveraging a Facebook group to promote your podcast? [36: 23]-Conversation about building an email list [44:41]-What keeps Steve accountable for consistently releasing episodes? [46:12] -How systems make content creation more efficient [52:02]- My final question is, what do you think makes a good leader? GUEST BIOOne of the most challenging stages of the leadership journey is moving from Manager to Leader. Steve Worthy focuses on turning your managers into effective leaders through our training and coaching programs. His mission is to help retail leaders cultivate high-performing teams that are empowered, inspired, and able to execute at the top of their game. His vision is to create a community where retail leaders can learn solutions for our industry's most challenging issues in a welcoming and interactive learning environment. Steve has a podcast named "Retail Leadership" focused on helping retail leaders go from managers to leaders, understand the community, and how to communicate to advance their careers. He has now launched Podcasters Live, a new show dedicated to helping people learn to live stream and podcast to grow their businesses. You may also enjoy the previous episodes: https://player.captivate.fm/episode/7c02a971-3980-4b59-9657-a554487146fe (Life Changing Content Creation: The Evolution Of THE Most Successful Mad Men Blog To Podcast-Roberta Lipp)...
On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss how companies can improve the employee experience to better the customer experience and ways to collect feedback. Then for "Pop-Up Rankings," we rank the top examples of retail leadership that directly impacted our customer experience and the ones that could have been improved. Join our analyst Sara Lebow as she hosts analysts Suzy Davidkhanian and Patty Soltis. For sponsorship opportunities contact us: advertising@insiderintelligence.com For more information visit: https://www.insiderintelligence.com/contact/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com © 2022 Insider Intelligence
On today's episode, in our "Retail Me This, Retail Me That" segment, we discuss how companies can improve the employee experience to better the customer experience and ways to collect feedback. Then for "Pop-Up Rankings," we rank the top examples of retail leadership that directly impacted our customer experience and the ones that could have been improved. Join our analyst Sara Lebow as she hosts analysts Suzy Davidkhanian and Patty Soltis. For sponsorship opportunities contact us: advertising@insiderintelligence.com For more information visit: https://www.insiderintelligence.com/contact/advertise/ Have questions or just want to say hi? Drop us a line at podcast@emarketer.com © 2022 Insider Intelligence
The FMCG Guys are joined in this episode by Levi Strauss & Co.'s SVP Northern Europe Lucia Marcuzzo. In this episode, which was actually recorded in person at Shoptalk Europe we cover aspects of Retail, Career Building and Leadership, such as: - Lucia's career in Retail - Cross-functional moves - The evolution of Retail - Leadership with purpose - Moving internationally - Managing different types of people - What a brand stands for, with the example of Levi's - Building trust
Trust is the foundation of leadership. It is earned or it isn't.The LAW OF SOLID GROUND is a case for building a solid character, living with integrity, authenticity and discipline.Character is the source of trust. We build our character by being scrupulously honest, even when it hurts.To be authentic, we must be ourselves with everyone, not pretending to be something that we aren't. Discipline comes from doing what needs to be done whether we like it or not.As a retail leadership, you are as good as your word and your ability to keep. Your talents will only get you so far. If you are a hands-on leader, setting endcaps, doing planograms, or as a field leader, you devote a ton of time walking stores and helping them solve problems. This law of Solid Ground will help you maintain the respect and admiration of your team.However, if are new to leadership and have yet to get the buy-in of your team. this law will be a great starting point for you.Character cannot develop in an environment in which ethical decisions are forced upon the individual. Character is a product of judgment, discretion, and choice — born from a man's free agency. This is to say that the choices every single person makes influence the world around him, and that the existence of a virtuous society is predicated on the virtue of each of its individual members. How to Keep your Character:1. Strive to be the same person in front of the crowd as you are behind the scenesWhen the pressure is on, what's inside always comes out.In a crisis or under stress, we don't have the luxury of keeping up appearances.It's at such times that our actions reveal who we really are—for good or for ill.Are you the same person outside of work?Do you live differently around different peer groups?Does your environment determine your speech or is it consistent no matter what?2. Be very careful not to conformSometimes it's easier to conform.Sometimes the stakes aren't that high, the outcome isn't that important, and it would just be easier all the way around to simply go with the flow.Romans 12:2, “Do not conform to the pattern of this world, but be transformed by the renewing of your mind. Then you will be able to test and approve what God's will is—his good, pleasing and perfect will.”You see, character isn't who we say we are. It's who we actually are.You can fake almost anything in life, but not your character.You either have it or you don't. Character means doing the right thing regardless of what others think.It often means standing alone and acting courageously.3. Learn to value the process of building your characterCharacter being established through endurance.If you're an athlete, you know there are no short cuts to winning a race or competition. Character is no different.You can't wheel through somewhere and grab it.You can't just decide you have it and tell others that you do, either.It's built through endurance.Don't check your character at the door.//LINKS✅ WORTHY RETAILU https://worthyretailu.com/now✅ RETAIL LEADERSHIP with Steve Worthy PODCAST https://worthyretailu.com/podcast✅ RETAIL U LEADERSHIP COACHING https://www.facebook.com/groups/wlgexecutivecoaching✅ WORTHY RETAILU MERCH https://www.pressnsow.com/worthyretailu
Leadership is a process and it takes time to master, there's no way around the processTrust the processWhat is does influence really mean: Things may look bad now, but we have a plan in place to make it better.”LAW OF ADDITIONThe law of addition focuses on how to add value to your team in order to create more leaders to grow. Leaders who pour into their teams create more leaders. We know we can use more authentic leadership these days.True leaders ask “How can I serve?” Because they are focused on service, it's not so much about “What's in it for me.”As a retail leader, a large portion of your role is to invest in your team beyond their paycheck. The law of addition provides you an idea of how to serve your teamThree tips on how t add value to your teamValue othersValue their timeInformation - people seem to have inside knowledge on a market, idea, trend, or community, and are known as people who spread change through their knowledge.Culture - what time of culture are you creating as a leaderMake yourself more valuableThe premise of adding value to the lives of your team members is that you intentionally add impact and substance. You cannot give what you don't have.Know and relate to what others value“Inexperienced leaders are quick to lead before knowing anything about the people they intend to lead. But mature leaders listen, learn, and then lead.” John C. MaxwellMany leaders are too quick to take charge. A good leader takes the opportunity to listen to what every person believes is important and then leads.“The bottom line in leadership isn't how far we advance ourselves but how far we advance others,” John C. Maxwell wrote. Great leaders derive pleasure from making life better for others by adding value to them. They are intentional about adding merit and making it part of their core values.Developing and executing influence and being active in your own journey are keys to success//LINKS✅ WORTHY RETAILU https://worthyretailu.com/now✅ RETAIL LEADERSHIP with Steve Worthy PODCAST https://worthyretailu.com/podcast✅ RETAIL U LEADERSHIP COACHING https://www.facebook.com/groups/wlgexecutivecoaching✅ WORTHY RETAILU MERCH https://www.pressnsow.com/worthyretailu
Retail is a fast paced diverse, and exciting industry—and managing complexity and ambiguity has been the theme of the past two years. In this episode, host April Sabral dives into the topic of positive leadership with guest Emma Taylor, vice president of North American stores for REISS, a modern, global fashion brand offering stylish women's and menswear. Prior to joining REISS, Emma spent nearly 14 years growing her career at TOPSHOP TOPMAN where she most recently served as the brand's US regional manager. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Spotify and Apple Podcasts. - - - - - - Hosted by April Sabral Produced by Gabriella Bock Edited by Trenton Waller
In this episode of The Jane Anderson Show, my special guest is Alison Crabb. She spent 25 years working for one of Australia's most recognized and successful retailers. She lead the largest division within the Flight Centre Travel Group, which delivered the companies most profit globally for 8 consecutive years. She is an expert in retail operations and leadership, leading teams and teaching others to create an environment of trust, purpose and inspired culture, where people work cohesively towards shared goals. She was responsible for delivering profit from $18 million to $49 million in 8 years. Winner of the Flight Centre Director's award for Global Outstanding Achievement and Finalist in Telstra's Business Woman of the Year. Take the time to listen to Alison today. You can find Alison on LinkedIn or at http://alisoncrabb.com.au/ See omnystudio.com/listener for privacy information.
Leadership is a process and it takes time to master, there's no way around the process Trust the processWhat is does influence really mean: Things may look bad now, but we have a plan in place to make it better.”LAW OF PROCESS Leaders are learners and their capacity to develop and improve their skills distinguishes leaders from their followers. The learning process is ongoing and a result of self-discipline and perseverance.As a retail leadership, you may want to get promoted to District manager or to Regional Director or you are a team leader looking to get promoted. two misnomers about getting promoted are: TenureKnowledgeDeveloping and executing influence and being active in your own journey are keys to success//LINKS✅ WORTHY RETAILU https://worthyretailu.com/now✅ RETAIL LEADERSHIP with Steve Worthy PODCAST https://worthyretailu.com/podcast✅ RETAIL U LEADERSHIP COACHING https://www.facebook.com/groups/wlgexecutivecoaching✅ WORTHY RETAILU MERCH https://www.pressnsow.com/worthyretailu
Leadership is influence – nothing more, nothing less. ~ states that the greatness of a leader is not measured by the amount of money one makes or position one has, but by the number of lives one influences. Without influence, you will never be able to lead others.ACRONYM FOR INFLUENCEI - IntegrityYou are what you are when you are alone. N - NurturingTaking care of your people individually and guarding their mindset against negative thoughts helps them maintain a healthy perspective and emotional stability. F - FaithMany people are unaware of their potential until someone believes in them. L - ListeningYour team values a leader who pays attention to and acknowledges their views. U - UnderstandingTraining them to see and think at a higher level must be taught from a leader's point of view. E - EncouragingSupporting your team in becoming their best versions fosters a positive working relationship between you and your colleagues. N - NavigatingAssist and lead your team in developing their leadership skills and abilities. SC - ConnectingHaving a genuine connection to people creates harmonious relationships in the team. E - EmpowermentDelegating people to do a specific task allows them to practice their leadership skills. //LINKS✅ WORTHY RETAILU https://worthyretailu.com/now✅ RETAIL LEADERSHIP with Steve Worthy PODCAST https://worthyretailu.com/podcast✅ RETAILU LEADERSHIP COACHING https://www.facebook.com/groups/wlgexecutivecoaching✅ WORTHY RETAILU MERCH https://www.pressnsow.com/worthyretailu
LAW OF THE LID Overview: The law states that how well you lead determines how effective you are. The lower your ability to lead, the lower the lid on your potential. The higher your ability to lead, the higher the lid on your potential. Your leadership ability always determines your effectiveness and the potential impact on your organization. //LINKS ✅ WORTHY RETAILU https://worthyretailu.com/now ✅ RETAIL LEADERSHIP with Steve Worthy PODCAST https://worthyretailu.com/podcast ✅ RETAIL U LEADERSHIP COACHING https://www.facebook.com/groups/wlgexecutivecoaching ✅ WORTHY RETAILU MERCH https://www.pressnsow.com/worthyretailu
Paul is a serial intrapreneur, broadcaster, and engineer by trade and possesses the rare skill.....the ability to understand the technology and to clearly articulate the value and inspire others with it. Paul believes that "People buy from people", however people buy more from those who add value to them and what they do....and here is where *my best* work happens.Connect with Paul:YouTube: https://www.youtube.com/user/TrueNorfLinkedin: https://www.linkedin.com/in/paulnorford///LINKS✅ WORTHY RETAILUhttps://worthyretailu.com/now✅ RETAIL LEADERSHIP with Steve Worthy PODCASThttps://worthyretailu.com/podcast ✅ RETAIL U LEADERSHIP COACHINGhttps://www.facebook.com/groups/wlgexecutivecoaching✅ WORTHY RETAILU MERCHhttps://www.pressnsow.com/worthyretailu
Ever wonder what a "Personal Brand" is and if you have one. Well, you are not alone. We unpack the concept of the Personal Brand and learn how to create and leverage it for your success. Our Special Guest Cher Jones is the founder of Socially Active, a corporate social media training company that helps high potential leaders, consultants, and teams develop a professional digital presence that makes people want to work with them, for them, or refer them. Cher is also the creator of a popular LinkedIn Live series called #JustAskCher, the producer and co-host of Icons And Insights, a podcast featuring iconic leaders from the tech industry, and the host of The Black Professionals In Tech Network's weekly global masterclass series. Connect with Cher Jones:Website: www.sociallyactivetraining.comFollow on Linkedin: https://www.linkedin.com/in/itscherjones///LINKS✅ WORTHY RETAILUhttps://worthyretailu.com/now✅ RETAIL LEADERSHIP with Steve Worthy PODCASThttps://worthyretailu.com/podcast ✅ RETAIL U LEADERSHIP COACHINGhttps://www.facebook.com/groups/wlgexecutivecoaching✅ WORTHY RETAILU MERCHhttps://www.pressnsow.com/worthyretailu
5 LEVELS OF LEADERSHIPLevel 1 — PositionThe lowest level of leadership—the entry-level, if you will—is Position. It's the only level that requires no ability or effort to achieve. After all, anyone can be appointed to a position! People who remain on the position level may find it difficult to work with volunteers. Why? Because position does not automatically result in influence, and volunteers are aware that they don't have to follow anyone. They truly only follow if they want to.Level 2 — PermissionLevel 2 is based on relationships. At this level, people choose to follow because they want to. In other words, they give the leader Permission to lead them. To grow at this level, leaders work on getting to know their people and connecting with them. You can't lead without people, which means you need to learn to like people if you want to lead well!Level 3 — ProductionThe best leaders know how to motivate their people to GTD – get things done! And getting things done is what Level 3 is all about. On this level, leaders who produce results build their influence and credibility. People still follow because they want to, but they do it because of more than the relationship. People follow Level 3 leaders because of their track record.Level 4 — People DevelopmentLevel 4 can be summed up in one word: reproduction. Your goal at this level is to identify and develop as many leaders as you can by investing in them and helping them grow.The reason is simple: When there are more leaders, more of the organization's mission can be accomplished. When you invest in them, you can reproduce yourself.Level 5 — PersonhoodThe highest level of leadership is also the most challenging to attain. It requires longevity as well as intentionality. You simply can't reach Level 5 unless you are willing to invest your life into the lives of others for the long haul. But if you stick with it, if you continually focus on both growing yourself at every level, and developing leaders who are willing and able to develop other leaders, you may find yourself at the Pinnacle.//LINKS✅ WORTHY RETAILUhttps://worthyretailu.com/now✅ RETAIL LEADERSHIP with Steve Worthy PODCASThttps://worthyretailu.com/podcast ✅ RETAIL U LEADERSHIP COACHINGhttps://www.facebook.com/groups/wlgexecutivecoaching✅ WORTHY RETAILU MERCHhttps://www.pressnsow.com/worthyretailu
Shiny object syndrome, also called "SOS" is a pop-cultural, psychological concept where people focus on a shiny, new object, in other words, whatever is most current, trendy, or the latest concept, regardless of how valuable or helpful it may ultimately be.Here are Four Outcomes of the Shiny Object Syndrome:You don't achieve your desire goalsYou lose timeYou become a "Jack of All Trades" - Master of noneYou create internal and external confusionHere are some ways to mitigate shiny object syndrome in your business.Create clear and compelling goalsDevelop CommitmentGet more accountabilityManager the source(s) of your distraction//LINKS✅ WORTHY RETAILUhttps://worthyretailu.com/now✅ RETAIL LEADERSHIP with Steve Worthy PODCASThttps://worthyretailu.com/podcast ✅ RETAIL U LEADERSHIP COACHINGhttps://www.facebook.com/groups/wlgexecutivecoaching✅ WORTHY RETAILU MERCHhttps://www.pressnsow.com/worthyretailu
COVID-19 has not just changed the world but also changed the DNA of our workplace ecosystem in many ways. Leaders must change as well to lead effectively in this new era. If this pandemic experience has taught us anything, it's that leadership matters and for many organizations facing decidedly fragile futures, it may matter now more than ever as the country tries to emerge from forced hibernation and rebuild a broken economy. Retail and front-line leaders need to perform at the highest levels. How they cope with a post-pandemic environment will determine success or failure. Here are the six post-pandemic leadership traits every retail leader needs to succeed in the workplace following a pandemic.We outline the Five Skills for success:HumilityEmpathetic ListeningFlexibilityCandid CommunicationCultural Sensitivity//LINKS✅ WORTHY RETAILUhttps://worthyretailu.com/now✅ RETAIL LEADERSHIP with Steve Worthy PODCAST https://worthyretailu.com/podcast ✅ RETAIL U LEADERSHIP COACHINGhttps://www.facebook.com/groups/wlgexecutivecoaching
In this session, we discuss ARE YOU ACTUALLY QUALIFIED? There is one pattern I see among many high-performing women in Corporate that really bothers me. Can you guess what it is? Not going after an ambitious, thrilling opportunity even though you really, really want it. Saying to yourself, "They want 20 years experience and I have 13." or "They want someone with 8 year Retail Leadership experience and I don't have that." And then you take yourself out of the running. And it seems logical. Reasonable even. Because you should follow the rules, right? Would you like to participate in the live recording of this podcast, including getting a chance to ask Stella your most pressing career question? Then, join us for this Thought Leader Thursday inside of The Catapult Crew, our free private network for powerful women leaders. Visit thecatapultcrew.com to join us.
What are the top competencies that a Retail Leader needs to be successful? We discussHumility - freedom from pride or arrogance. A leader who credits his success to his teammates, even though he has great skill, shows humility.Accountability - A leaders willingness to accept responsibilityCommunication - Communication enables them to share what they have and what they expect from others.Approachability - Leaders who are reliable and consistent. You must also stay open and listen. Embrace compassion and step into empathy.Decision Making - Great leaders understand how to balance emotion with reason and make decisions that positively impact themselves, their employees, their customers and stakeholders, and their organizations. RESOURCESWORTHY RETAIL U ABOUT US! LEARN MOREFREE DISCOVERY CALL! SIGN-UP NOW...MORE EPISODES! LISTEN HEREPRIVATE EXECUTIVE COACHING FACEBOOK GROUP! JOIN HERE
Remember that you can always get in touch with us on our Facebook page, on Twitter, or with our Contact page.Don't forget to check the chapters tab in your podcatcher. This is a thing we're doing now, so keep an eye open for those.---Remember when I talked about how we should ditch the gatekeepers back in April - check your podcatcher for a link - Well, it's now time to talk about the other aspect of gatekeeping: entitlement - specifically about how some gamers feel entitled to something _because_ they play games. As with gatekeepers, it's all nonsense.Series IntroThis is The Waffling Taylors Raw with Jay, a series of shorter episodes of indefinite length. These episodes will cover shorter topics which don't really fit will within the scope of the show, or topics that I want to cover in my own way. That's not to say that we won't cover these topics in the main show, but I'd like to take a whack at them here, first.I can't guarantee that all of these shorter episodes will be as deep or technical as this one. But I wanted to start big.Anyway, let's get to it.Entitlement in GamingThere are lots of definitions of entitlement, but this is the one that I'm going to use for this episode:the feeling that you have the right to do or have what you want without having to work for it or deserve it, just because of who you are- Cambridge DictionaryI'm sure that we all know someone who behaves as though they are entitled to something that they might not actually be entitled to. But this episode is all about the folks who have that sense of entitlement specifically because they are gamers.I'm sure you've seen something like this in the past:I've bought and played every entry in this series, and they need to make another one because I want them to- some twitter userIf you remember the fall out from the ending of the Mass Effect trilogy, you'll have seen this when the fans rallied around and forced EA to create a different ending to the game because they didn't like the original.This is an example of entitlement by gamers - although there's more to it than just that - I take the stance that games have the ability to be art (especially story-driven ones) after all, someone - or a team of someones - has to write the story, and stories are art.There's an argument here about whether the creator has the final say in the art that they create, or whether it should be down to the consumers of that art. But that's for smarter people than me to talk about.The point that I'm attempting to drive towards - and remember, all of this is my opinion - is that you aren't entitled to anything simply because you play video games. To explain why let's talk about how games development companies work.Games Development Companies Are Businesses FirstSo, the first thing that you need to know about games development companies is that they are businesses first and foremost.This means that they have someone - or a group of someones - overlooking almost every decision that the company makes, to ensure that they make the most profit possible.And that's another thing that I feel most gamers forget: almost every company on the planet aims to make as much profit for as little investment as possible. To quote my good friend Steve Worthy:Focus on WIN: What's Important Now?- Steve WorthyAs a side note: if you're interested in business and how to be better at leadership, you should listen to his podcast: Retail Leadership with Steve Worthy - check your podcatcher for a link.This means that a company should always be looking at what is important now, and for the majority of games development companies it isn't the developers, designers, and artists who decide what "important" means. That decision is made by the shareholders, whose main goal is for the company to make money. Whilst the employees of the development company might want to create theGreatest game evar!- some game developerthe shareholders might want to release something as soon as possible in order to get that important injection of cash.I hate to bring up Cyberpunk 2077, but I just did. To be fair, that particular title had a _lot_ of problems, the least of which was the rush to release it for Christmas 2020.Full Show NotesA full transcript of this "raw with Jay" episode is available over in the full show notes - because there are loads of books you can read, and web resources.How do you feel about gamer entitlement? Am I just having an "old man shouts at the clouds moment"? Did you catch the completely coincidental Twitter exchange that I had with TopLoader over on Twitter about this very subject? Would you like to hear more rants... I mean Raw with Jays?Let us know on Twitter, Facebook, leave a comment on the show notes or try our brand new contact page.And have you left us a rating or review? We really like to hear back from listeners about our show, so check out https://wafflingtaylors.rocks/our-podcast/ for links to services where you can leave us some wonderful feedback.The Waffling Taylors is a proud member of Jay and Jay Media. If you like this episode, please consider supporting our Podcasting Network. One $3 donation provides a week of hosting for all of our shows. You can support this show, and the others like it, at https://ko-fi.com/jayandjaymedia★ Support this podcast ★
In this episode, Wendy Liebmann discusses the expertise, mindset, and agility retail leaders will need in the future with Professor Stephan Kanlian, Chairperson of FIT's Master's Program in Cosmetics and Fragrance Marketing and Management, and Morgan Hagney, AVP, Maybelline New York. They discuss:Critical capabilities required in the new phygital retail environmentThe urgency to build consumer- and shopper-centric organizationsHow to deal with a fluid and fast accelerating channel strategy The need for a broader global perspective as context for changeThe social role brands must play today The future of supply chain and emerging agile technologies
Ben Johnson Class of '20 went from Level 1 Sommelier to Sr. Instock Manager. Ben explores his unique journey towards business school, and how he navigated his way towards working for Kimberly Clark to eventually becoming Amazon's Senior Instock Manager.
Welcome to the The Voice of Retail , I'm your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos Canada's digital customer engagement company. ‘Tis the season for giving and omNovos can help you give your customers the gift of a personalized experience in 2021. Find out how you can Get Personal and Grow Sales with omNovos at www.realcustomerengagement.comIn this episode I talk leadership, resilience and learning how to show up on the Zoom stage with award-winning actor Colm Feore in this pick-up from the Set The Tone Harry Rosen webinar series, Creativity Lives On.********Thanks to Colm, Trinh and the team at Harry Rosen for being my partners in the Set the Tone webinar series , plus omNovos for their support on this episode. If you liked this podcast please subscribe on Apple, Spotify or your favourite podcast platform, rate and review, and be sure and recommend to a friend or colleague in the retail industry. You can watch my live interview with Colm at Harry Rosen online.I'm Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedInUntil next time, have a safe week!
This podcast is intended for listeners 18+Welcome to the The Voice of Retail , I'm your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos Canada's digital customer engagement company. ‘Tis the season for giving and omNovos can help you give your customers the gift of a personalized experience in 2021. Find out how you can Get Personal and Grow Sales with omNovos at www.realcustomerengagement.comIn this episode I welcome back to the podcast retail leader April Sabral on the launch of her new book, "The Positive Effect"! April talks about her personal and professional journey and how the lessons learned along the way created formative lessons in retail leadership.Next, JP Adamo takes a lifetime of hospitality and customer experience lessons and leverages them into Canada's newest retail cannabis concept store, Dimes Cannabis.But first, let's hear from Scott from April********Thanks to April and JP for being my guests, plus omNovos for their support on this episode. If you liked this podcast please subscribe on Apple, Spotify or your favourite podcast platform, rate and review, and be sure and recommend to a friend or colleague in the retail industry. I'm Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedInUntil next time, have a safe week!
Nige's Cotton On story is remarkable; from a cold Ballarat market to a truly global business with multiple brands including Cotton On, Cotton On Body, Cotton On Kids, Factorie, Typo, Supre and Rubi. Nige shares his humble beginnings, his formula for success and what has been the driving force behind the COG culture. This episode is for the entrepreneurs, leaders or those wanting insights into someone who has built a global billion-dollar business from the ground up and is genuinely world-class at what they do. Let's welcome Cotton On Group Owner Nigel Austin to Conscious Conversations.
Nige's Cotton On story is remarkable; from a cold Ballarat market to a truly global business with multiple brands including Cotton On, Cotton On Body, Cotton On Kids, Factorie, Typo, Supre and Rubi. Nige shares his humble beginnings, his formula for success and what has been the driving force behind the COG culture. This episode is for the entrepreneurs, leaders or those wanting insights into someone who has built a global billion-dollar business from the ground up and is genuinely world-class at what they do. Let's welcome Cotton On Group Owner Nigel Austin to Conscious Conversations.
Episode #94 // This episode is another value-packed live mentoring session with two of our past Leadership Beyond the Theory students, Leina Broughton and Fleur Richardson. Leina is an Australian fashion designer and entrepreneur who, with her business partner Fleur, has brought the Leina Broughton label to market.We’ve taken the two topics from this session that we think are most relevant to the current circumstances. They are applicable to everyone, regardless of your industry, the size of your business, or your position in the organization’s hierarchy.First up, we take a look at our discussion on how to make accountabilities crystal clear for your people, to ensure that gaps and overlaps don’t develop. Then we talk about how to communicate with your people in times of uncertainty so that they aren’t entirely consumed by their own fear and apprehension.Execution excellence is simple to understand, but not easy to achieve!Read the full transcript at www.yourceomentor.com/episode94
“Keep your eyes on the stars, and your feet on the ground”. – Theodore Roosevelt Here we are! Episode 143! I can't believe it! I also can't believe how much I continue to learn on this show from my guests. Most weeks, I feel like the luckiest boy in leader land! And, this week is NO exception! On this episode, I had the privilege to talk with Jennifer DiMotta. She is the BOMB! So smart and gave me a lot to think about in my own leadership journey. We hit it all so be ready....you're going to want to play, pause, reflect and repeat! CHEERS! More on Jennifer... Jennifer DiMotta has more than 20 years of experience leading direct to consumer (DTC) brands and retailers to triple-digit revenue growth through vision/strategic planning, budgeting and goal governance, and top talent hiring and development. Jennifer has built solid eCommerce businesses within B&M companies creating harmonies, influence and holistic cultural improvements across the company. Jennifer also has two corporate board seats of a $6B Public company where she was brought on to evolve the digital and omnichannel experience for a finance corporation and provide female leadership advisory. Award-Winning Speaker Awarded the 2014 Colorado’s Most Powerful and Influential Woman Award and is listed as one of 100 Top Women to Watch by Brand Innovators, has presented on omnichannel and e-commerce at several conferences, including Internet Retailer, eTail and RetailTech and serves as an advisor for several omnichannel and e-commerce vendors. Jennifer has been a guest speaker at the Wharton School of Business on the topic of Omnichannel, Retail, eCommerce and future disruptive digital technology and was a guest speaker at William & Mary, podcasting with the Dean on Omnichannel, Retail and Leadership. Jennifer also has been a speaker of Women Leadership, most notably at Women in Retail Leadership. She also has spoke on several panels about female leadership and career development. Connect with her on her website: https://dimottaconsulting.com/h
Jaime Schmidt is one of the best known natural beauty entrepreneurs these days after starting Schmidt's Naturals, a natural deodorant and personal care brand started here in Portland, Oregon. From humble beginnings to award-winning beauty maven, Jaime has learned a lot between her time growing up in Michigan to selling her natural deodorant at the Portland Farmers Market and her eventual partnership with Unilever. Today, we hear all about her winding path to success and what advice she has for young entrepreneurs looking to break into difficult markets. This show is brought to you by the Center for Retail Leadership, inspiring change through collaborative experiences between future thought leaders and industry to design the future of retail. For more updates on the show, or to find out more about the Center for Retail Leadership, visit our website at https://www.pdx.edu/retail-leadership/the-center-for-retail-leadership This podcast was edited by thatCast Creative. Brand your business and connect with your audience with a custom podcast. Learn more at thatCast.com
He's a musician, a branding magician, and above all, a truly passionate businessman. Craig Ostbo has many talents and hobbies, but what he does best is improve upon already great brands including Bob's Red Mill, Umpqua Dairy, and Kettle Chips, not to mention his work moving these brands and more to China through his company, Hoopla. If you're looking for words of wisdom, motivation to try something new, and Craig's secret to success, this is the episode for you. This episode of “How I Got Here” was recorded at Koopman Ostbo Agency located in Portland, OR. This show is brought to you by the Center for Retail Leadership, inspiring change through collaborative experiences between future thought leaders and industry to design the future of retail. For more updates on the show, or to find out more about the Center for Retail Leadership, visit our website at https://www.pdx.edu/retail-leadership/center-for-retail-leadership. This podcast was edited by thatCast Creative. Brand your business and connect with your audience with a custom podcast. Learn more at www.thatCast.com.
Kiera Olson is a PSU Alum who left a huge mark on her program within the School of Business; we dig deep into what it takes to get a foot in the adidas door, what it's like working for one of the biggest apparel companies in the world, and what she thinks the future of adidas will look like. Most importantly, she explains her path to success and how creating a student group led to her to pursue a career she had always dreamed of. This episode of “How I Got Here” was recorded at adidas Headquarters in Portland, OR. This show is brought to you by the Center for Retail Leadership, inspiring change through collaborative experiences between future thought leaders and industry to design the future of retail. For more updates on the show, or to find out more about the Center for Retail Leadership, visit our website at https://www.pdx.edu/retail-leadership/center-for-retail-leadership This podcast was edited by thatCast Creative. Brand your business and connect with your audience with a custom podcast. Learn more at https://www.thatCast.com.
This show is brought to you by the Center for Retail Leadership, inspiring change through collaborative experiences between future thought leaders and industry to design the future of retail. For more updates on the show, or to find out more about the Center for Retail Leadership, visit our website at www.pdx.edu/retail-leadership/c…r-retail-leadership. This podcast was edited by thatCast Creative. Brand your business and connect with your audience with a custom podcast. Learn more at thatCast.com.
Women face an uphill battle to the top levels of convenience retailing and CPG companies. The Network of Executive Women recently released a report that examines the path of female leaders in the industry and speculates why so many are leaving the channel. Read the full referenced report, The Female Leadership Crisis. Hosted by: Carolyn Schnare, Director of Strategic Initiatives, NACS and Jeff Lenard, Vice President of Strategic Industry Initiatives, NACS
Guest 1: Sahal Laher Title: Chief Digital Officer and CIO, Destination XL Group IoT adoption promises great ROI for other industries. How has it been helping retail organizations transform their customer’s journey, improve operations, increase revenue and shrink costs? With the results delivered thus far, has it delivered a positive ROI? What is ahead of the curve? How should Retail Leadership prepare their respective organizations to exploit IoT’s full potential in the future?
Lozo utilizes his 20 years of Retail Leadership experience to answer leadership-themed questions from his listeners and LinkedIn network with the help of his friend and Leadership consultant Chris Stark. This is Part 2 of an ongoing series. www.StarkEngagement.comLeadership Memes on FacebookLeadership Memes on Twitter Sponsored by: Jax Nutritionwww.myjaxnutrition.comJax Nutrition on FacebookJax Nutrition on Instagram Sponsored by: Stay Tuned Studioswww.StayTunedStudios.com Sponsored by: The Tailor Shop Inc. www.TheTailorShopInc.com Sponsored by: Rhyme Designs Clothingwww.RhymeDesignsClothing.com www.Bofresco.com Intro Music by: Zer0 Thre3 ProductionsZer0 Thre3 Productions on Instagram Outro Music by: Joey Mapes of the Beat BrigadeJoey Mapes on Soundcloud
Lozo utilizes his 20 years of Retail Leadership experience to answer leadership-themed questions from his listeners and LinkedIn network with the help of his friend and Leadership consultant Chris Stark. www.StarkEngagement.comLeadership Memes on FacebookLeadership Memes on Twitter Sponsored by: Jax Nutritionwww.myjaxnutrition.comJax Nutrition on FacebookJax Nutrition on Instagram Sponsored by: Stay Tuned Studioswww.StayTunedStudios.com Sponsored by: Rhyme Designs Clothingwww.RhymeDesignsClothing.com www.Bofresco.com Intro Music by: Zer0 Thre3 ProductionsZer0 Thre3 Productions on Instagram Outro Music by: Joey Mapes of the Beat BrigadeJoey Mapes on Soundcloud
An interview and conversation about early experiences in leadership If you're interested in developing your leadership skills, join us for a live workshop in Seattle, WA: http://www.merchantmethod.com/leadership.html
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