Podcasts about sales operation

In this weeks' Scale Your Sales Podcast episode, my guest is Celeste Bayles.   Celeste is a dynamic sales operations leader known for transforming revenue organizations and expertly integrating sales team's post-acquisition. With expertise in CRM and AI-powered sales optimization, she enhances seller efficiency and focuses teams on high-value opportunities, driving seamless transitions and sustainable growth across complex, multi-platform environments.   In today's episode of Scale Your Sales podcast, Celeste shares valuable insights into building strong cross-departmental relationships and crafting tailored sales messages for specific roles. She emphasizes the importance of active listening, understanding client challenges, and simplifying the buying process to drive success. Drawing from her experience with company acquisitions, Celeste offers practical advice on integrating technology and maintaining a positive outlook during periods of change.   Welcome to Scale Your Sales Podcast, Celeste Bayles.     Timestamps: 00:00 Navigating Company Acquisitions 05:57 Employers using STAR method improves interview clarity. 09:07 Assessing adaptability and problem-solving in sales candidates. 11:11 Ask questions, listen, be authentic in sales. 15:42 Guide inexperienced buyers to achieve goals collaboratively. 17:40 Employee experiences excitement and uncertainty post-acquisition. 23:12 Continuously evaluate and adapt to sales needs. 24:30 Sales enablement: training, RFP assistance, data-driven insights. 29:28 Evaluate company strengths; avoid unnecessary technology debt. 31:49 Encourages self-belief and celebrates everyday heroism.   https://www.linkedin.com/in/celesteyarbrough/ https://www.instagram.com/celestebayles/ https://x.com/celesteyarbro     Janice B Gordon is the award-winning Customer Growth Expert and Scale Your Sales Framework founder. She is by LinkedIn Sales 15 Innovating Sales Influencers to Follow 2021, the Top 50 Global Thought Leaders and Influencers on Customer Experience Nov 2020 and 150 Women B2B Thought Leaders You Should Follow in 2021. Janice helps companies worldwide to reimagine revenue growth thought customer experience and sales.   Book Janice to speak virtually at your next event: https://janicebgordon.com LinkedIn: https://www.linkedin.com/janice-b-gordon/ Twitter: https://twitter.com/JaniceBGordon Scale Your Sales Podcast: https://scaleyoursales.co.uk/podcast More on the blog: https://scaleyoursales.co.uk/blog Instagram: https://www.instagram.com/janicebgordon Facebook: https://www.facebook.com/ScaleYourSales   And more! Visit our podcast website https://scaleyoursales.co.uk/podcast/ to watch or listen.

How many of you are actively and knowingly integrating AI into your business development process? I think at this point everyone has gotten over themselves - even copywriters - and begrudgingly admitted that generative AI can be a great thing for creating content both in the arena of sales and marketing. But beyond that, what else can it do...? A first discussion episode for me in quite some time with Rory Kelly - ex-Hubspot guru who has been recently shining a light on AI in his on line commentary. He is a genuine sales expert who has worked with organisations globally guiding them through the HubSpot platform. Find him on Linkedin, connect with him and enjoy his perspective on AI

In this episode of the Scaling Edge podcast, host Stephen Lucas interviews Rachel, a consultant and coach specializing in B2B sales. Rachel shares her journey from Australia to Canada, her discovery of the tech industry in Toronto, and her subsequent move to Costa Rica during the COVID lockdown. With over eight years of experience, Rachel assists early-stage founders in establishing their sales operations, offering services from tech selection to creating playbooks and courses on sales and negotiation. She plans to continue her coaching and consulting after relocating to San Francisco, while maintaining her residence in Costa Rica.Tech Sales and Coaching (00:00:00)Rachel discusses her focus on B2B sales, tech selection, onboarding, and coaching services.Introduction to the Podcast (00:01:11)The host, Stephen Lucas, introduces the podcast and welcomes the special guest, Rachel, a consultant and coach from Costa Rica.Rachel's Background and Move to Canada (00:01:47)Rachel shares her background, including her move from Australia to Canada and her initial experiences in Toronto.Exploring Tech Sales and Marketing (00:04:10)Rachel discusses her transition from agency work to tech sales, her experiences in the tech industry, and her involvement in marketing and coaching.Entrepreneurial Experience and Tech Startup (00:06:00)Rachel shares her entrepreneurial journey, including her participation in a tech incubator and the development of a sales-related platform.Coaching and Consulting (00:09:37)Rachel explains her role as a coach and consultant, focusing on helping early-stage businesses with B2B infrastructure and go-to-market strategies.Relocation to Costa Rica and Future Plans (00:10:58)Rachel discusses her decision to move to Costa Rica and her upcoming relocation to San Francisco.Considering San Francisco and Coaching Focus (00:14:09)Rachel and the hosts discuss the pros and cons of San Francisco and Rachel's focus on coaching and consulting in the tech industry.B2B Sales and Consulting (00:16:46)Rachel discusses her focus on B2B sales and consulting, including building systems, processes, and courses.Collaboration with pCloud (00:17:31)Rachel talks about her collaboration with pCloud and the creation of sales-related content.Contact Information and Farewell (00:17:56)Stephen asks Rachel about the best way to contact her, and they discuss her upcoming move to San Francisco.For those eager to tap into Rachel's wealth of knowledge, she's an active presence on LinkedIn, always ready to connect and share her insights on sales strategies. Her openness to collaboration and her passion for helping others is a testament to her dedication to the field.#sales #strategicmarketing #strategicplanning #makingmoney #entrepreneur #businessgrowth #businessstrategy #businesspodcast #motivation #money #b2b #b2bmarketing #podcast #marketingtips #marketingstrategy #salesscript #coaching #solopreneur #communication #community #collab #content #contentcreation #lifestyle #wealth #top1 #bestpodcast

In the latest episode of the B2B Sales Trends podcast, Harry Kendlbacher is joined by Danielle DeCourcy, Vice President of Sales in Canada for Darktrace, for a deep dive into the evolving world of B2B sales. Learn about Danielle's elite approach to top account strategy, operational excellence, talent management, and fostering a productive team culture. The episode also delves into the significance of leadership in scaling sales teams, the importance of pipeline generation, and the implementation of MEDDPICC methodology to enhance deal progression and team performance. Tune in for actionable advice, leadership insights, and the unique opportunity to learn from one of the industry's forward-thinkers in sales strategy and execution.

5 years ago Scott Holiday made the move into real estate after 20 years in sales, 10 of which were as VP of Sales Operation for LA Fitness. Scott quickly became a top performer for Remax West Edmonton and was responsible for 50+ transactions per year. Scott's preferred niche is New Home Construction and is currently working with the top builder in western Canada. [PARTNER WITH US] Get instant 1-on-1 access to over 26 of the top agents in the country to help scale your business.

5 years ago Scott Holiday made the move into real estate after 20 years in sales, 10 of which were as VP of Sales Operation for LA Fitness. Scott quickly became a top performer for Remax West Edmonton and was responsible for 50+ transactions per year. Scott's preferred niche is New Home Construction and is currently working with the top builder in western Canada. [PARTNER WITH US] Get instant 1-on-1 access to over 26 of the top agents in the country to help scale your business.

5 years ago Scott Holiday made the move into real estate after 20 years in sales, 10 of which were as VP of Sales Operation for LA Fitness. Scott quickly became a top performer for Remax West Edmonton and was responsible for 50+ transactions per year. Scott's preferred niche is New Home Construction and is currently working with the top builder in western Canada. [PARTNER WITH US] Get instant 1-on-1 access to over 26 of the top agents in the country to help scale your business.

With markets shifting and revenue at risk, taking action to future proof your business is critical. According to Forrester, when sales and marketing aligned people, process and technologies they reached 36% more revenue growth and up to 28% more profitability. Hear from leading RevOps experts about how you can future proof your business through operational alignment strategies.

Josh Berg is Managing Director of Magna Technology Investments at Magna International. In this role, Berg oversees all direct investments, governance, portfolio management, and partnerships with startup companies, VC funds, accelerators and incubators. Key topics in this conversation include: Vertical and horizontal career building Prioritization, inspiration, and motivation The #1 test to determine if you're a good leader The four things all founders need to do well How to determine where you excel and where you need help Links: Show notes: http://brandonbartneck.com/futureofmobility/joshberg magnatechnologyinvestments.com https://www.linkedin.com/in/josh-berg-40414a7/ Josh's Bio: Josh Berg joined Magna in April, 2019. He currently serves as the Managing Director of Magna Technology Investments at Magna International. In this role, Berg oversees all direct investments, governance, portfolio management, and partnerships with startup companies, VC funds, accelerators and incubators. Prior to joining Magna, Berg started his journey as a complex civil litigation Attorney at a prestigious boutique law firm in Southeast Michigan. In 2010, he joined General Motors as a Public Policy Manager. In that role he oversaw legislative and regulatory issues in the area of telematics and connected technologies working directly with Public Officials on behalf of GM. Soon after, OnStar's COO recruited Berg to oversee Sales Operation where he successfully managed a large team, more than $1B in annual revenue and a dynamic customer experience. After rounding out his operations experience, Berg was asked to join GM Ventures as a Partner for GM's corporate venture capital arm. He spent 3 years at GMV, where he experienced tremendous success, including 6 investments, 2 notable exits and multiple successful production commercial agreements between the startup companies and corresponding business units at General Motors. Berg holds a bachelor of arts in political theory and constitutional democracy from the James Madison College at Michigan State University. His Juris Doctor is from Wayne State University School of Law. He is a member of the Epsilon Chapter of Phi Beta Kappa, a proud mentor for Winning Futures, and active member of the Detroit Economic Club, having formerly served as a founding board member of the young leader wing of the club. Berg is on the Advisory Committee for Michigan Rise, a State of Michigan funded, early-stage venture capital fund. He is also the Managing Partner for Look Around Ventures, a pre-seed angel investment group that makes early-stage investments in areas unrelated to his work at Magna. Berg has backpacked in 28 countries around the world and enjoys traveling with his wife and 2 children. About Magna Magna is more than one of the world's largest suppliers in the automotive space. We are a mobility technology company with a global, entrepreneurial-minded team of over 171,000 employees and an organizational structure designed to innovate like a startup. With 65+ years of expertise, and a systems approach to design, engineering and manufacturing that touches nearly every aspect of the vehicle, we are positioned to support advancing mobility in a transforming industry. Our global network includes 341 manufacturing operations and 88 product development, engineering and sales centres spanning 29 countries. Future of Mobility: The Future of Mobility podcast is focused on the development and implementation of safe, sustainable, effective, and accessible mobility solutions, with a spotlight on the people and technology advancing these fields. linkedin.com/in/brandonbartneck/ brandonbartneck.com/futureofmobility/

In this episode of The Sales Compensation Show, Christopher Goff, Founder, Author and Speaker at Sales Compensation Guy, joins host Justin Lane to discuss a wide range of topics ranging from why some common sales compensation practices aren't best practices and the issue of salary transparency at companies. They also discuss the role of sales compensation at not-for-profit organizations and how to structure compensation for median and top performers.

Paul H. Pearce is a Principal and Certified Training Partner at Great Demo!, a company founded by Peter E. Cohan, keynote speaker and author of a book of the same name. Paul H. Pearce describes himself as a “[c]ustomer-oriented, executive-level sales management professional with extensive experience developing strong and profitable client relationships, managing high-performance sales operations, and driving multi-million dollar contracts in an evolving Software-as-a-Service (SaaS) enterprise software market.”   https://wethesalesengineers.com/show258

SALES = ART + SCIENCE + MATHSales is definitely an art and a science, but we cannot deny the fact that it's also a numbers game. Josh will be discussing the important things to track and monitor in a sales operation and gives his piece of advice about paying attention to your numbers. Learn this by tuning in to this episode of Sales Transformation. Stop sending boring sales e-mails or videos and start sending catchy GIFs and Memes with VIDU.io!Power up your podcast experience by joining our Free Podcast Community!TRANSFORMING MOMENTSMetrics to monitor and trackThe difference between leading and laggingPaying attention to your numbers is critical“Paying attention to numbers is absolutely critical. And they have to do their numbers every day. That's a fireable offense in our world. If you don't put your numbers in, you may get fired. Unless you're absolute crushing it will give you another chance.” - Josh: Pay attention to your numbers Connect with Joe Arioto and Josh Hirsch and learn more about what they've been working on!About JoeAbout JoshAbout MetaGrowthMetaGrowth.VenturesConnect with Collin and find out what's new in Sales Transformation and other things he's up to:About CollinAbout SalescastSalescast CommunitySales TransformationWanna kick off your own kick-ass podcast?Already have one? How about growing it, or even monetizing it?LET'S TALK.

Today's episode is going to be more of a ramble than an interview, but I think you'll find it just as insightful and helpful. Today's topic: the Recession.If you've been listening to the show for a while now, you know that I don't shy away from controversial topics nor ask you to follow other people's BS advice. That's why in this solo episode, I'm dropping my real, unfiltered, no-BS thoughts about the Big R. Whether you believe there is one coming or not, there's no better time than a recession to go hard on offense and stop living in fear like everyone else. Find out how you can prepare for the Big R so it doesn't impact your business as hard as you think.This Cast Covers:How most business and agency owners shoot themselves in the foot when gearing up for a recession (01:40) What a recession really is and why you don't have to be afraid of it (2:10)Why having a “let's go on defense and weather the storm” attitude is actually working against you and the economy (02:39)Steps you need to take between now and when the big R hits that will have you making gains more than losses (04:20)The one who takes ownership maintains control and takes power (05:20)How to come out as a winner during the recession and why I get excited when the hard times come (07:46) Get your ship in order, take care of your ship (10:09)The best way to invest in stability and growth right now (11:12)Why you shouldn't give a sh*t about what everyone else is doing and mind your own business (13:19)Additional Resources:The Sales Driven AgencyThe Best Damn Agency Mastermind

What gets in the way for your business or product to succeed? One of the keys to success is focusing on selling internally as much as externally, and having the full support of every department. You also need to find and select the right person for a certain vertical or project in order to succeed. […]

As an owner, CEO, or founder of your agency you want to make sure that you are hiring, training, and compensating your sales reps well. Hiring an SDR manager to handle multiple SDRs might be a good way to achieve this. But what should you be expecting in both roles to make sure they do their jobs effectively? And most importantly, where should you start? In this episode, Joey shows you how he creates a compensation plan that's fair and equitable for all of your reps, which helps them stay motivated. Plus, learn what's currently trending on the job recruitment market for sales roles, why you should consider giving up equity for your sales leader, and a great way to one-up your competitors that you can easily bake into your sales process.What's in Joey's glass: High West American Prairie BourbonWhat's in JJ's glass: Baker's - 7 Year Old Bourbon American WhiskeyIf you enjoyed this episode and want to learn more about agency sales strategies, tactics, and techniques all backed up with years of expertise, grab The 7-Figure Sales Process Playbook right here: https://salesdrivenagency.com/7-figure-sales/This Cast Covers:Our hearts go out to those affected by the recent tragedy in Houston (03:41)JJ picks Joey's brain on his thoughts about “laying down our rights for the vulnerable should not be up for debate” (06:11)A tactic most narrow-minded people use when they say things are not open for dialogue or conversation (08:48)Should Christians lay down their right for the vulnerable? (09:58)What the Consitution has afforded a lot of people that most tend to forget (13:37)JJ shares an interesting parallel for business owners (16:39)Hiring multiple sales development representatives (SDRs) and what Joey wants agency owners to take away from this experience (21:51)The current compensation plan Joey has laid out for his SDRs (24:17)What Joey expects from the role of an SDR manager and how that role can contribute the most value to the team (28:39)Is it possible to overtrain your salespeople? (32:26) The four stages of competence and how you can train your sales reps to  become unconsciously competent (36:12)How to make sure you are training to become unconsciously competent in the right context (39:22)An interesting strategy for agency owners looking to get a leg up from their competition (40:40)Is giving equity to sales leaders a good idea, and if so, how can you make sure you don't screw it up? (43:57)Vesting periods could be another approach to protect your equity and also incentivize your sales leader to stick around for their next slice (46:00)Cases wherein a sales or growth leader is also an equity holder (47:44)JJ shares an insightful realization about appreciating all the things he has now and balancing that with still having a lot of big things he wants to achieve in the future (53:00)Additional Resources:The Sales Driven AgencyThe Best Damn Agency Mastermind7-Figure Sales Process Playbook

Are you still having trouble getting out of sales and letting your sales reps take the lead? Well, hopefully, this episode helps! Joey shares the exact framework he uses to build out your scripting process for the SDRs in Sales Driven Agency. Not just that, but he also gives us insights on whether somebody can be trained or taught to have killer sales instincts, whether choosing purpose-driven companies as your niche can make your agency profitable, and what's actually going on with the job and business landscape today.What's in Joey's glass: Jesse James American Outlaw Tennessee WhiskeyWhat's in JJ's glass: Baker's - 7 Year Old Bourbon American WhiskeyIf you enjoyed this episode and want to learn more about agency sales strategies, tactics, and techniques all backed up with years of expertise, grab The 7-Figure Sales Process Playbook right here: https://salesdrivenagency.com/7-figure-sales/This Cast Covers:Why the heck is the restaurant industry dying and what is contributing to this situation? (05:16)The age-old dilemma of whether to pursue stability, ease, and convenience versus freedom, flexibility, and optionality (12:03) What Joey believes is a recipe for unhappiness and anxiety (12:52)Trends we're currently noticing about hiring and the reasons behind this shift (20:03)JJ likens the hiring and job market landscape right now to what's happening in college football recruitment (23:08)The challenges in working with ‘purpose-driven companies' from an identifying your TAM or list-building perspective (26:40)The first question you need to ask when building an offer or picking a niche (29:15)Is targeting purpose-driven companies a good or bad idea? (34:08)The core components of crushing cold calling (36:40)How to grab somebody's attention in the first 3 seconds of a call (39:09)Initial conversation-starter questions to get the person you're calling to the next step (12:22)The type of question you should never ask if you want to move the conversation forward and get your desired outcome (13:43) JJ recaps the exact framework for building out a scripting process for your SDRs or sales reps during cold calls (17:51)What you're probably missing out on by not joining The Best Damn Agency Mastermind (22:05)Can you teach or train killer instincts in sales or is it just something that you either have or you don't? (25:43)Would Joey rather have a steady Eddy predictable salesperson who's quite average in performance or someone with an aggressive sales killer instinct but is an asshole and who you might lose in 18 months? (28:19)The people Joey looks up to in terms of where he wants to be (31:22)Are you running your business on your own terms or is it running you? (37:05)Additional Resources:The Sales Driven AgencyThe Best Damn Agency Mastermind7-Figure Sales Process Playbook

If there's one area of business that most founders are great at, it's saying what they want. But the reality is that most agencies are dumbfounded because they can't fill their pipeline with new leads and deals. They may say they have a sales operation, but their people, processes, and systems are all over the place. In this podcast, Joey and JJ discuss having a solid sales knowledge base, commission structures for referral partners, the slicing pie business model, and the evolution of a sales operation.What's in Joey's glass: Elmer T Lee Single Barrel MashThis Cast Covers:How to respond to the objection “This just doesn't fit our timeline/Now is not the right time to invest”: Should you let it slide or dig in deeper? (07:49)What's a sales knowledge base, what's in it, and why it's essential to build one for your agency (13:00)The protocol when it comes to updating your sales knowledge base (17:30)Is hiring nine new salespeople in a year too aggressive? (19:29)What commission structures look like for referral partners (25:13)Why Joey would pay a referral partner more than he pays his salesperson (26:39) Is there a way you can impact churn positively throughout the sales process?  (30:31)What to do when a company is founded by a handful of people who collectively shared all of the responsibilities (35:21)The slicing pie model is an extremely fair way of identifying what your slice of pie is worth (37:54)Should co-founders stick around in a sales leadership or biz dev role or have them all removed from day-to-day leadership positions? (48:05)The difference between seller discretionary earnings and EBITA-based businesses (48:48)The evolution of a sales operation (21:02)What to do when you miss a sales call appointment – can you still salvage a deal like that? (54:33)Additional Resources:The Sales Driven AgencyThe Best Damn Agency MastermindSlicing Pie: Funding Your Company Without Funds by Mike Moyer

5 years ago Scott Holiday made the move into real estate after 20 years in sales, 10 of which were as VP of Sales Operation for LA Fitness. Scott quickly became a top performer for Remax West Edmonton and was responsible for 50+ transactions per year. Scott's preferred niche is New Home Construction and is currently working with the top builder in western Canada.If you would like access to a free private training we did where we discussed the top 3 niches to get listings right now then head over to www.eliteagentsecrets.com and download the training for Free!Topics Discussed: Branding - just focus on establishing your brand, show who you are, get deep with it, be consistent with the brand; processes he went through - firstly decide whats your focus/what direction are you going into?; your brand is your substance (backstory, what you are, your goals, your focus); build a brand for what you are now and let it evolve (don't build it for what you want it to be in 10 years); being fake is exhausting;

5 years ago Scott Holiday made the move into real estate after 20 years in sales, 10 of which were as VP of Sales Operation for LA Fitness. Scott quickly became a top performer for Remax West Edmonton and was responsible for 50+ transactions per year. Scott's preferred niche is New Home Construction and is currently working with the top builder in western Canada.If you would like access to a free private training we did where we discussed the top 3 niches to get listings right now then head over to www.eliteagentsecrets.com and download the training for Free!Topics Discussed: Topic 2: Marketing -there's a difference at messaging to any audience vs your audience; its not just the money you're putting on its also your energy and time; focus on something, look at it logically first; be careful with it; choose your marketing;

5 years ago Scott Holiday made the move into real estate after 20 years in sales, 10 of which were as VP of Sales Operation for LA Fitness. Scott quickly became a top performer for Remax West Edmonton and was responsible for 50+ transactions per year. Scott's preferred niche is New Home Construction and is currently working with the top builder in western Canada. If you would like access to a free private training we did where we discussed the top 3 niches to get listings right now then head over to www.eliteagentsecrets.com and download the training for Free! Topics Discussed: Topic 1: Lead Gen VS Messaging - there's a difference between cold calling and messaging; understanding your ideal client;

How does attending conferences help you scale your business? What value do personal meetings bring in relationships and conversations? Going to conferences isn’t just about new business opportunities; it’s also about maintaining relationships. It has also been proven that conferences organized by professionals in a particular industry have more value and influence than conferences organized by persons who merely organize events. In this episode, my guest is Michael Ferree, CEO and Founder of Lead Generation World, and Contact.io. We talked about some of the lessons from sales, and marketing conferences. Learn more about performance leads, conferences, and following your passion. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com .stk-3c061ba{margin-bottom:0px !important} Connect with Michael on Linkedin Learn more about Michael Michael’s BioFounder of Lead Generation World the event that helps companies better navigate the lead generation ecosystem. Michael’s Linkswww.LeadGenerationWorld.com Show less

When it comes to overall compliance, where do businesses have the most trouble? What is the most effective way of managing your compliance program? In this episode, Arvell Craig from Contact Center Compliance and I talk about something very important in building a scalable call center, which is compliance. We also talked about his experiences in helping businesses through the realm of compliance and regulatory concerns. Also learn more about maximizing opportunities for growth, sales, and business. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Arvell on Linkedin Learn more about Arvell Arvell’s BioArvell Craig is the Director of Compliance Services of the Consulting Division at Contact Center Compliance. With over 20 years of marketing, consulting and business expertise, he helps guide businesses on compliance, risk, and regulatory concerns, while maximizing opportunities for growth. Arvell’s Linksdnc.comdnc.com/eventslinkedin.com/in/arvell Show less

What do you understand about having a scalable system? How do you exactly accomplish this? There is no such thing as a one-to-one ratio or a predetermined number of inputs and outputs when it comes to scaling. It occurs when you create a system or a process that can scale and grow nearly exponentially when inputs are added. In this solo episode, I talk about building a scalable recruiting system for your sales operation. I also discussed some tips that I see are useful to be able to achieve this. Learn more especially about scaling your recruiting, sales, operations, and revenue process. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com

Halo, masyarakat FISIP! Ada yang penasaran sama magang di Tokopedia nggak? Atau mau nyoba apply ke Tokopedia tapi masih bingung mulai darimana? Tenang aja, Advokesma Talks bisa memberikan jawabannya! Pada episode ke-3 kemarin, Advokesma Talks sudah mengupas tuntas mengenai Internship di Pemimpin.id. Udah pada check belum? Kali ini, Advokesma Talks hadir kembali untuk mengulik Internship di @tokopedia bersama Kak Naomi dan dipandu oleh host Ryan. Penasaran kan? Langsung simak podcast kali ini, ya! Oh iya, kalau kawan jingga tertarik mengenai konten bertemakan scholarship, internship, dan job education jangan lupa follow Instagram @scholaria.2021 juga, ya! Selamat mendengarkan.

In this episode, we answer questions such as what's the best thought leadership B2B platform to be in right now, how can content marketing drive organic leads, how to 10x your revenue in addition to your inbound efforts, what to do if you're just really bad at sales, and when to bring up pricing in a sales conversation.Also, get a chance to win cool shit like exclusive Best Damn Agency t-shirts. Rate, review and subscribe to the podcast and YouTube channel and call or text JJ about it here:  770-855-77247What's in Joey's Glass: Redbreast 12-Year-Old Single Pot Still What's in JJ's glass: Michter's Kentucky Straight RyeThis Cast Covers:The thought leadership B2B brand platform that's gonna blow up in the next few years (chances are you're probably already using it) (07:51)Why JJ booked a call with a crypto guru (11:56)How to dial in on team culture for your sales team in this digital space (13:30)Is throwing rocks at your enemy a.k.a. tearing down your competitors a good strategy? (17:59)The right time to bring up other competitors during a sales conversation with your prospect (20:57)What content marketing strategies work really well in driving organic leads for digital marketing agencies? (23:54)Joey's opinion on having a book to drive content strategy or build authority (25:47)The gentle push that's gonna shoot your revenue through the roof if you're already doing inbound very well (28:31) Why you probably don't have your shit together even if most content marketing is working really well (34:26)What to do if you think you're really bad at sales as the agency founder (37:03)Doing this one hour a day is gonna make you change your mind about sales and perhaps even increase your revenue (38:13)Commit to only 10 touchpoints per day (39:59)How to prep for a sales call (42:30)Doing ample research on who you're talking to before a sales call goes a long way (46:30) How to stop yourself from becoming an inflating balloon (48:39)When and how is the best way to introduce price into the conversation? (51:01)Additional Resources:The Sales Driven AgencyThe Best Damn Agency Mastermind

Tim Warren is the CEO of Helium SEO, a Cincinnati-based SEO & marketing agency that helps brands thrive in the digital age. In 2016 he sold his first company SEO exposed and has 8 years of experience in SEO and has worked to improve the online marketing strategies of billion-dollar firms. He was also recently named a “Forty Under 40” award winner by the Cincinnati Business Courier in 2019.Find out how you can transition from being a founder-based seller of a startup to growing and scaling your company fast and predictably even without funding.   This Cast Covers:Why Tim quit his medical school to become a serial entrepreneur (02:05)How Helium started in 2017 and scaled quickly up to 60 employees (08:44)Two things most founders forget that keep their agencies stuck and unable to scale (11:41)The cost of deciding to hire a salesperson or sales director too early in the business (14:26)Tim's views on choosing to focus on sales to scale Helium (16:18)Why you should never bring on a director of business as your first sales hire ever (19:51)What you should look for in a sales hire and when to bring in salespeople to your organization (24:19)Why you want salespeople with 2 to 5 years sales experience (27:00)Building a team and cultivating healthy competition between your salespeople (28:00)What's more important to salespeople than a huge commission or bonus check? (32:37)Tim's advice to the agency owner struggling to build a sales team (34:13)Why it makes sense to find a sales team who can sell your product at least 50% as good as you (35:03)Repetitions increases productivity (37:15)Why having a rockstar sales process over rockstar salespeople (39:45)Specific ways to document sales processes (45:51)Additional Resources:The Sales Driven AgencyThe Best Damn Agency MastermindHelium SEOTim Warren on Linkedin

What are some of the parts of Call Center operations that have changed through time? What strategies do you use to make your agents stand out? In the world of telesales, one thing that hasn’t changed is how agents sound – if they are engaged and attentive, clients will buy. People are becoming increasingly prepared, which requires agents to become even more prepared as well. In this episode, Rob Bayer from Anomaly Squared and I, talk about his experiences as the President of the company, and especially on the operations side. Learn more about systems, processes, technology, analytics, and win in scaling your call center operations. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Rob on Linkedin Learn more about Rob Rob’s BioWith over 25 years of Contact Center Experience, Rob currently leads A2s Operations with an emphasis on executive leadership, business development, and corporate strategy.An extreme passion for numbers and working together with internal operations teams including Ops, IT, Business Development, and Finance. Show less

In this special episode, you will be listening to my episode in the Contact Center Gurus Podcast with Jessica Voss and Rob Enslow where we talked about: • Why do your potential customers still want to talk to a salesperson (even though its “dangerous”) • Priorities for ensuring your team fundamentally succeeds • When to start thinking about adding technology to scale your sales operation Learn more about these topics and scale up your sales career! Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com

In this special episode, you will be listening to my episode in the Saleslife Podcast with Marcos Serna and Sunil Kumar where we talked about: The A to Z of sales (prospecting, negotiation, and closing)Jason’s unique approach is to be a “Sales Success Architect”Bringing your true authentic self the Sales processMaking your buyer the Hero in your sales process Learn more about these topics and scale up your sales career! Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com

Is your organization cultivating the right culture? What factors contribute to a successful sales operation? Whether you’re hiring internally or externally, the most critical thing in any organization is to hire the right people. As sales is a difficult mental task, you must ensure that your team is composed of people who have the right traits and capacities. In this episode, Michael Aronowitz from Teleperformance and I, talk about some of the challenges and struggles that he’s seeing with his role as the Executive VP of Digital Sales of the company. Michael also shares his ideas and thoughts to be able to be on top with your sales team. Learn more about the fundamentals of successful sales operations, and winning together as a team. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Michael on LinkedIn.Michael‘s BioMichael oversees all of Teleperformance's Global sales lines of business working with some of the world's best brands along with many new business disruptors and unicorns' companies. He has helped many of them lower their cost per acquisition, increase revenue per transaction and extend the lifetime value of each customer.Michael’s Linkshttps://teleperformance.com/en-us/services/saleshttps://www.linkedin.com/in/michael-aronowitz/Learn more about MichaelShow less Jason: Hey everybody. Welcome to another episode. Scalable call center sales podcast. I am super excited. My special guest today is Michael Aronowitz from Teleperformance and he serves as the executive vice president of digital sales, meaning he’s overseeing their global sales line of business, working with some of the world’s best.[00:00:22] Brands along with many new business disruptors and unicorn companies and so many things that they serve via Teleperformance. Um, he has done so much things. We&#

What is the best way to measure authenticity? What does it take to get scalable results?In this solo episode, I talk about this topic or question I got recently – scaling authenticity, which really got me thinking the moment I answered it. If we’re talking about building scalable call centers, anything is really about putting in a certain amount of inputs, and getting more output than you’re putting in, which results in you and your people – winning. Learn more about this topic and become an effective salesperson, moving towards being a sales professional. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com

Have you ever been caught up doing the same thing, the same way all the time? Where does technology play a role in providing a solution? A lot of businesses seek to implement technology and sales enablement solutions. All of these things are necessary for efficiency, but we still need people. You want to give people the best opportunity and pitches available and yet not spoiling them by giving them too much. In this episode, Alec Thompson from Call Shaper and I talk about his experiences in helping businesses work smarter through technology. Alec is an award-winning executive with extensive experience in technologies, security, and software. Learn more about creating efficiencies and success with your sales team. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Alec on LinkedIn.Alec‘s BioAlec is an award-winning Executive with a 20+ year proven track record achieving quantifiable results creating and implementing sales training, new sales strategies, marketing, and new product strategies. Alec has extensive experience in the Technology, Security, Software Hospitality, Health, and Education fields and is uniquely positioned to help businesses work smarter through technology.Alec’s Linkshttps://www.callshaper.com/https://www.youtube.com/watch?v=nIhZt-qpCfUhttps://www.linkedin.com/company/9237067/Learn more about AlecShow less Jason: Hey, what’s going on, everybody. Welcome to another special episode of the scalable call center sales podcast. I have another amazing guest and it’s fun because I’ve done some collaborative work with him, which we’ll, we’ll talk about some of the stuff that we’ve done, which has been fun, but I have Mr.[00:00:16] Alec Thompson from call shaper on the podcast today with me. And so he is an aw

What impact does today’s technology have on call center capacity? How can technology be used to solve our problems? Even though AI currently drives the majority of software, humans are still necessary. The people in the seats are the ones who interact with another human in order to persuade them to take action. Technology, on the other hand, is available to support them. In this episode, Isaac Shloss from Grupo NGN and I, talk about his experiences in helping call centers as an IT specialist, relative to contact center technology. He has helped multiple companies expand from a small regional-based company to a large multinational enterprise. Learn more about successful use of technology in the call center world. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Isaac on LinkedIn.Isaac‘s BioI am an Information Technology specialist with more than 20 years experience – almost exclusively focused on the Contact Center industry. The majority of my carrier has been spent managing the IT departments for large BPOs, including a top 10 US teleservices provider where I built the technological and telecommunications architecture needed to expand the small, regionally based company to a large, multinational enterprise. I current service as the CTO for a contact center center technology provider, and I am also a board member with PACE where I vice chair their Government Affairs committee.Isaac’s Linkshttps://www.linkedin.com/in/isaac-shloss-22a0b052/https://ngncloudcomm.grupongn.comhttps://ngninsights.grupongn.comhttps://ngnshadowcoach.grupongn.netLearn more about IsaacShow less Jason: Hey everybody so glad that you’re joining me for another episode of the scalable call center sales podcast. As always, I am exc

What are some of the major phone-related challenges that contact centers face? What are some effective strategies in dealing with them? It is a very challenging environment to be on the phone and selling on the phone. Due to the bad calls that really messed everything up, telecom providers have now taken matters into their own hands and decided which call to make or not. In this episode, Nima Hakimi from Convoso and I, talk about his experiences in Omni Channel Software in Contact Centers and Lead Generation. We also talk about dialer strategies, and utilizing omni-channel effectively. Learn more about customer success, omni-channel success, and being innovative. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Nima on LinkedIn.Nima‘s BioNima Hakimi has been active in the lead gen industry since he co-founded Convoso in 2006. Today, he is leading the continued growth of Convoso by persistently focusing on customer success, one of the core values he established to guide the company. As a member of LeadsCouncil's Board of Directors, Nima is committed to helping call centers in the lead generation ecosystem be compliant as well as profitable.Nima’s Linkshttps://try.convoso.com/outbound-predictive-dialer-demo/https://www.linkedin.com/in/nimahakimiLearn more about NimaShow less Jason: Hey everybody so glad that you’re joining me for another episode of the scalable call center sales podcast. I am super excited as always to have my guests Nima Hakimi from convoso so, uh, they are focused on Omni channel contact center software.[00:00:15] I’ve gotten to known Nima and his team, uh, at Convoso over, especially the last year. Through various conferences and various groups that we’re going to talk about today, for sure. And, uh, he is

How do you break down silos so your team can win? What role do sales play in the customer experience journey? When it comes to offering support to keep clients for life, both customer success and operations should be more involved. It’s critical to work on the client’s lifetime value and develop ways to assist them in solving their business problems and improving their experience. In this episode, Nick Glimsdahl from Press 1 For Nick Podcast and I, talk about his experiences in being a thought leader in both the customer service and customers experience fields, and how it fits in, in the world of sales and sales leaders. Learn more about creating long-term customer relationships, breaking down silos, and achieve team success. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Nick on LinkedIn.Nick‘s BioNick Glimsdahl, a Director of Contact Center Solutions at VDS, is a thought leader in both the customer service and customer experience fields. He is also is the host of a customer service and customer experience podcast, Press 1 for Nick. The Press 1 For Nick podcast is both educational and engaging, and each episode offers listeners a dynamic blend of insightful stories, best practices, and invaluable lessonsNick’s Linkshttps://press1fornick.com/podcast/https://www.govds.com/https://www.linkedin.com/in/nickglimsdahl/Learn more about NickShow less [00:00:35]Jason: Hey, what’s going on? Everybody’s so glad that you can join another episode of the scalable call center sales podcast. I am very excited for my conversation that I’m going to have today. I just know it like we’re about to jump into this. I know what we’ve been talking before we hit record, so I know it’s going to be

How can you use challenges to help your sales team win? Why is it vital to be creative when it comes to getting your team to perform well? There’s an added layer of challenge and certain things that can support salespeople. They want to feel connected to others, and that what they’re doing is making a difference. Consider where they might be able to come to a halt, look back, and say, “I’m a better version of myself today.” In this episode, Jeff Baietto from Injoy Global and I, talk about his experiences in coaching, personal development, then taking all of that into building a platform. Learn how these all apply to call centers, to sales, to leadership – basically, everybody! Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Jeff on LinkedIn.Jeff‘s BioJeff is the COO and Co-Founder of InJoy Global, Host of the InJoy Success Podcast, and Co-Creator of the revolutionary personal growth platform – My Challenge Creator. Jeff has a Master’s in Spiritual Psychology, and a background in the video game industry, along with years of experience in executive coaching and personal development. With this cocktail of gamification and positive psychology, Jeff is on the cutting edge of what makes changing for the better, easier, and faster than ever before.Jeff’s Linkshttps://www.linkedin.com/in/jeffbaietto/https://www.injoyglobal.com/https://www.mychallengecreator.comLearn more about JeffShow less [00:00:00] Jason: Hey, what’s going on, everybody. Welcome to another episode of the scalable call center sales podcast. Today with me, my guest is Jeff Baietto from Injoy global. So he is the CEO and co-founder of Injoy global host of the Injoy success podcast and co-creator of revolutionary personal growth platform.[00:00:21] The, my challenge creator. This is going to be fun because he has

What can call center leaders learn from outside sales? How vital is it to be efficient and effective in your outreach? Working with people you don’t have control over demands a certain level of trust. You want to make certain that you’re getting a good look at what they’re doing. In this episode, Steven Benson from Badger Maps and I, talk about his experiences in field sales software, specifically helping companies map out where their field sales reps should go, then how does this apply to the call center realm. Learn more about what’s in the world of outside sales, how to manage a remote team, and also about metrics. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Steven on LinkedIn.Steven‘s BioSteve Benson is CEO and founder of Badger Maps, the #1 App in the App Store for outside salespeople to upgrade existing CRMs with mapping, routing, and scheduling. After receiving his MBA from Stanford, Steve joined Google, where he became Google Enterprise’s Top Sales Executive globally in 2009. He also hosts the Outside Sales Talk – a podcast specifically for outside salespeople, and is the President of the Sales Hall of Fame.Steven’s Linkshttps://www.badgermapping.com/Learn more about StevenShow less Jason: Hey, what’s going on. Everybody. Jason cutter here. This is the scalable call center sales podcast. So glad that you’re tuning in and joining me, I’ve got a special guest. He is a returning guest. His name is Steven Benson from Badger maps, uh, which is focused on field sales software.[00:00:17] And we’re going to get into that. Steve was a previous guest on my other podcast, Steven welcome to the scalable call center sales podcast.[00:00:25]Steven: Jason, thanks for having me. I’m really glad to be.[00:00:28]Jason: Yeah. So listeners of the authentic persuasion show, we’ll remember you from episode 328, which

How can sales help ensure a good client experience? What does customer experience mean to you? The customer experience includes sales, marketing, customer service, operations, and product design. It’s part of the experience if it affects how a customer interacts with your brand in any manner, whether it’s before or after the purchase. In this episode, Jeff Toister from Toister Performance Solutions and I, talk about his experiences in consulting in the contact center industry. We also talk about customer experience and satisfaction. Learn more on how to get your customers happy and have that long-term relationship and trust with them. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Jeff on LinkedIn.Jeff‘s BioJeff Toister is an author, consultant, and trainer who helps organizations get obsessed with customers. Jeff has written four customer service books including The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises.Jeff’s LinksCustomer Service Tip of the Week (free weekly email): www.toistersolutions.com/tipsThe Guaranteed Customer Experience: www.guaranteedexperience.comLearn more about JeffShow less [00:00:00]Jason: Hey, what’s going on everybody so glad that you’re joining us on the scalable call center sales podcast. I am excited about this guest, the person I have on the show. His name is Jeff Toister from Toister performance solutions.[00:00:13] He is focused on consulting. Contact center industry. And so Jeff has made a name for himself by being a consultant author trainer. That’s focusing on helping organizations become obsessed and be better at being obsessed with their customers. Uh, he has written four books, one of which his most recent one

Can you make quality assurance a successful element of the sales process? How do you set that up efficiently? You'll need a standard operating procedure (SOP), which is a set of instructions that spell out exactly what you're trying to accomplish. You must also have a structure from the beginning, as this is the only way to be successful in QA. In today's episode, Oliver and Jason talk about the process of listening to, and providing feedback to calls, to improve quality. Learn more about the success with quality assurance and control, and reviewing compliance. Learn more about how to build your Call Center Confidence Sign up for Reminders about Weekly Live Show Connect with Jason on LinkedIn Connect with Oliver on LinkedIn Follow Us on: Facebook Instagram LinkedIn

How critical is it to have a defendable position in the teleservices world before you start doing anything? What knowledge of the law do you have? For those who aren’t aware of the regulations and compliance, there could be many traps and potential pitfalls. We should be aware of the requirements in certifying our compliance. In this episode, Michele Shuster from Mac Murray and Shuster and I, talk about regulations and compliance – two things that may sound scary to call center listeners. Learn more as Michele discusses and shares her experiences on the legal compliance side for call centers. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Michele on LinkedInMichele‘s BioMichele Shuster is a founding partner of Mac Murray & Shuster LLP and former Chief of the Ohio Attorney General's Consumer Protection Section. Bringing more than two decades of experience in the consumer protection arena, she advises highly regulated businesses on a wide range of privacy, advertising, and other consumer protection issues. Michele has an extensive background in the teleservices industry and regularly represents clients in matters before federal and state regulatory agencies, issues legal opinions on companies’ outbound dialing solutions, conducts telemarketing compliance audits, and provides defense in government enforcement actions.Michele’s Linkshttps://mslawgroup.com/https://mslawgroup.com/blog/https://www.linkedin.com/in/michele-a-shuster-3941486/https://paceassociation.org/default.aspxLearn more about MicheleShow less Jason: Hey everybody. Welcome to another episode of the scalable call center sales podcast. Today, I have a very special guest. We’re going to talk about regulations. You’re going to talk about compliance. We’

What is the best way to scale something that isn’t scalable? What are some of the obstacles to getting leads? Koby created a solution to offer access to a pipeline of leads and calls after realizing that insurance sales representatives don’t have enough access to the performance marketing business. This is what LeadRilla is all about: giving people access to performance marketing. In this episode, Koby Hastings from LeadRilla and I, talk about the experiences and best practices he has learned in building a customer acquisition and management platform. Learn more about the elements of acquiring leads, customer acquisition, and the challenges that you may face along the process. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Koby on LinkedInKoby‘s BioLeadrilla is a customer acquisition and management platform built for individual sales agents. In 2018, Leadrilla realized that individual sales agents did not have access to the performance marketing industry like large agencies and carriers had. Leadrilla delivers this access in a simple and easy-to-use platform, which has allowed Leadrilla to bring an entirely new market of buyers into our industry.Leadrilla's platform is completely self-serve, allowing individual agents to design and launch their own lead and call campaigns. The platform allows each agent to have full control over their customer acquisition efforts – even with a small budget.Leadrilla is headquartered in Lexington, KY, and operates in the life insurance, medicare, and solar verticals.Koby’s Linkshttps://leadrilla.comhttps://www.linkedin.com/in/kobyhastings/Learn more about KobyShow less [00:00:00] Jason: Hey, what’s going on. Everybody. Jason here with another special guest episode of the scalable call center sales podcast. I am excited as always for my guests today. Koby Hastings from lead rilla. So lead really well. Let’s talk about that first

What are the medicare health insurance verticals? What specifically are they focusing on or having to deal with? In this episode, Katie Feeney from Active Prospect and I discuss her role as Sales Director, as well as her expertise and skill in the health, medicare, and life insurance verticals. Active Prospect is organized into lines of business, and each sales director learns about the major players in the industry before customizing how they implement the solution to their client’s challenges. Learn more about the verticals of health, medical, and life space. Create a more healthy insurance lead generation funnel! Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Katie on LinkedInKatie‘s BioKatie Feeney is an ActiveProspect Sales Director focused on our Health, Medicare, and Life Insurance verticals. Prior to coming to ActiveProspect, Katie worked in the lead generation space at a Marketing technology company that was later acquired. After the acquisition, Katie managed the traffic flow of data leads and calls into their internal Medicare agency.Katie’s Linkswww.activeprospect.comwww.linkedin.com/in/katiefeeney2021Learn more about KatieShow less Jason: Hey, what’s going on, everybody. Welcome to another special guest episode of the scalable call center sales podcast. My name again is Jason cutter, and I’m so excited that you’re here and joining me. My special guest today is Katie Feeney from active prospect.[00:00:15] So Katie is a sales director with active prospects. And her focus and expertise, which is going to make for an interesting conversation. I know is she focuses on health, Medicare, and life insurance verticals within what active prospect does. And prior to being with active prospect, she was in the lead generation space.[00:0

What are some of the features that make working from home and being productive possible? Is there anything that can be done from a technological or procedural level to help? You’ll need to develop an entirely different culture in this setup, and leadership is one of the most important aspects of creating successful remote operations. In this episode, Ruben Ugarte from Active Prospect and I, talk about his experiences in different sectors within the home services realm. We also talked about the perks of working remotely. Learn more with Ruben’s expertise in lead generation, acquisition, and management, especially for home service industries Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Ruben on LinkedInRuben‘s BioWith nearly 20 years of experience in different sectors within the home services industry, Ruben Ugarte is an expert in all things lead generation, acquisition and management.Ruben’s Linkswww.activeprospect.comhttps://www.linkedin.com/in/ruben-ugarte-solar-junkie/Learn more about RubenShow less Jason: Hey, what’s going on everybody so glad that you could join me for another special episode of the scalable calls center sales podcast. I have a fun guest today. I’m looking forward to this because I met Ruben through a couple of conferences.[00:00:14] We’ve spent a bunch of time together at various shows. And so today I have Ruben, Ugarte from active prospect on here to talk with. About what he’s seeing in the call center industry from his perspective at active prospect. And so he comes at it with nearly 20 years of experience at different sectors within the home services industry.[00:00:34] And he is literally cause I’ve seen him in action, an expert in all things, lead generation acquisiti

What do financial services cover? Where are these tools coming into play? This category covers debt, credit, personal loans, mortgages, and anything else that falls under it. Debt settlement and debt management are also included. In this episode, Tracy Laney from Active Prospect and I, talk about investing in better financial services leads. We also talked about her role as the National Sales Director for that department. Learn more with Tracy’s experiences in creating business verticals, creating business development, teams, sales, sales management, and operational excellence. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Tracy on LinkedInTracy‘s BioProficient results-oriented leader with a proven track record of over 30 years of diversified professional experience including creating new business development in previously untapped areas, developing company and non company personnel, production and operations. Exercises an entrepreneurial skill set with a passion for creating and implementing new concepts, ideas and methodologies with measurable results.Tracy’s Linkswww.activeprospect.comhttps://www.linkedin.com/in/tracylaney/Learn more about TracyShow less Jason: Hey, what’s going on, everybody. Welcome to another episode of the scalable call center sales podcast. My name again is Jason cutter, and I am excited to have another member of the active prospect team today. My special guest is Tracy Laney.[00:00:14] Now she is the national sales director for the financial services. Department the team at active prospect. And she came into that role and brings with her over 30 years of experience in so many different ways, creating business verticals, creating business development, teams, sales, sales management, operational excellence, like so many different things, eve

What is consent-based marketing and how does it work? You’ve likely heard the term “permission marketing,” but what does it actually entail? Consumers who have given their prior express written approval to be contacted, are the ones only contacted in consent-based marketing. The goal is to ensure that only effective clients, or those who have demonstrated an interest in hearing from you, enter your funnel. In this episode, Adam Chickman from Active Prospect and I, talk about how to gain higher quality leads. We also talked about his experiences as the VP of Sales relative to the call center world. Learn more about internal team management and leadership, and also about growing the client base for your company. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Adam on LinkedInAdam‘s BioAdam is the Vice of President of Sales at ActiveProspect. In his role, Adam leads the Sales and Client Success teams at ActiveProspect and is focused on ensuring the success of ActiveProspect’s clients and continued 50% YoY growth for ActiveProspect as they continue on their mission to make Consent-Based Marketing the best channel for customer acquisition. Adam is originally from San Francisco and currently lives in Austin, Texas, where ActiveProspect is headquartered.Adam’s Linkshttps://activeprospect.com/Learn more about AdamShow less Jason: What’s going on everybody so glad that you’re joining us for another episode of the scalable call center sales podcast on this journey. Uh, it’s really fun because I get to put together some interesting content, interesting guests.[00:00:15] And in doing this show, one of the things I did, if you’re familiar with the show that I had before called the authentic persuasion show originally called the sales e

What do you know about the Telephone Consumer Protection Act? Are you being compliant with it? Compliance with the TCPA is one of the most important things that call centers should be aware of. We’re all looking for ways to increase sales, but as we do it, we need to make sure that we’re not going to be shut down one day. In this episode, Eric Troutman the Czar of TCPA, and I talk about his experiences as a defense lawyer and compliance for the call center industry. Learn what you need to know in order to take care of your company in the long term. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Eric‘s BioAs the Czar of TCPAWorld.com, Eric Troutman is one of the country's prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act litigation and compliance for the call center industry.Eric’s LinksTCPAWorld.comLearn more about EricShow less Jason: what’s going on everybody. Welcome to another special episode of the scalable call center sales podcast. So glad that you’re here, this one. I’m going to say, this is going to be a fun one. It’s going to be interesting. And it’s probably going to be scary for call center owners and sales leaders and people who are running sales teams.[00:00:18] Uh, because today I have Eric Troutman. He is a partner at the law firm of Squire, Patton Boggs, and he is the Czar of TCPA world.com. Make sure to check out that site. I will mention it at the end as well. So he is one of the country’s prominent class action defense lawyers and is nationally recognized in telephone consumer protection act litigation, TCPA, and compliance for the call center industry.[00:00:44] So we’re going to have a lot of fun, probably scaring the crap out of everybody. Eric, welcome to the scalable call center sales podcast.[00:00:51]Eric: Thanks man. It’s so goo

Michael McGregor joins Joe and Sean in the booth to talk about his role with Volkswagen. Michael also talks about their partnership with the Jimmy Fund and the local New England Volkswagen Dealers donation  See omnystudio.com/listener for privacy information.

Before picking up the phone, how do individuals want to interact with a company? What role does SMS Automation play in your company’s growth? We all want better discussions, more conversations, and more engagement, and Drips is all about using technology to promote conversations and get customers where they want to go. In this episode, AC Evans from DRIPS, and I talk about his experiences in co-founding a whole marketing strategy. We also discussed its success and how it has aided other businesses in scaling up. Learn about the SMS platform used in the call center industry, and the distinction between contacting people on your own and learning what it is and how you can help them. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with AC on LinkedInAC‘s BioAaron Christopher (A.C.) Evans is a pioneer in conversational marketing and the co-founder and CEO of Drips.com. Drips is the first conversational texting company of its kind, founding a new category and leading the way for some of the biggest brands in the world to use automated, humanized conversations at scale. On a daily basis, Drips engages in tens of millions of completely humanized conversations with zero client-side human resources or operators.AC’s Linkshttp://Drips.comhttps://www.linkedin.com/in/aaronchristopher/Learn more about ACShow less Jason: Hey, what’s going on, everybody. Welcome to another episode of the show, scalable call center sales podcast. I am super excited and honored to have my guest with me today. He essentially co-founded and is the CEO of an organization that.[00:00:17] Created a whole industry and a whole marketing strategy. So with me today, I have AC Evans from drips and drips is focused on a, being a conversational SMS platform in the call center industry, basically any industry. And

How do you effectively coach your agents? How do you train your team to gain a thorough understanding of the customer? The purpose is to understand what the customer’s needs are, whether inbound or outbound. You must decide what the greatest product and service to offer, as well as communicate the benefits that it will bring to them. In this episode, Marilyn Soares from Transparent BPO, and I talk about her experiences in training, staffing, management, and leadership in the company, with her role as the VP of Client Services. Learn all about the best customer service, inbound and outbound sales, and also about recruiting. Find out if your Sales Operation in Scalable Buy Selling With Authentic Persuasion: Transform from Order Taker to Quota Breaker Get help with your sales team Connect with Jason on LinkedIn Or go to Jason's HUB – www.JasonCutter.com Connect with Marilyn on LinkedInMarilyn‘s BioShe has been with them for over 6 years and is the VP of Client Services. Her main role involves taking companies that have become clients of Transparent BPO, and ensuring their success, whether it's customer service, technical support, or sales campaign. Her account management team develops, implements, and continuously improves their client’s call center campaigns.Marilyn’s Linkshttps://transparentbpo.com/https://www.linkedin.com/in/marilyn-soares-b129b97/Learn more about MarilynShow less Jason: What’s going on everybody so glad that you’re joining us for these scalable call center sales podcast. Once again, we have a great episode and I know I say this all the time. I am excited about this conversation. So today I have Maryland soar is from transparent BPO and she is the VP.[00:00:21] Of client services. And why does that matter? And why is this going to be such a good episode? Because in that role, what she does is she takes the clients who

The demand for practice marketing is skyrocketing. Practice marketing connects businesses and consumers to a health practice using advertising techniques to drive revenue. Medical Advantage Podcast discusses the conception of practice marketing, what practice marketing looks like today, and the three major causes for the surging demand.  Does your organization want to drive revenue in the changing healthcare industry? Listen in to hear Bill Riley, Director of Sales Operation and Marketing at Medical Advantage, share ways to stay current in the transforming healthcare field. This is the tenth episode in the Medical Advantage Podcast, where we take time each episode to discuss the ideas and technologies changing healthcare, and the best practices your organization can take to stay productive and profitable. Subscribe wherever you get your podcasts to ensure you never miss an episode. 

Liz Heiman is the Founder, CEO, and Chief Sales Strategist at Regarding Sales LLC. She and her team help companies build sales systems strategies to drive extraordinary growth. She employs a strategic process to create a roadmap for success to focus her clients and their employees on getting the results they need. She holds a Master's degree in Political Science from UC Santa Barbara and a Bachelor's in International Relations from the University of California, Davis. Her extensive knowledge as a political economist and experience in interpreting data gives her the unique insight that she uses to create practical solutions for a business owner's complex sales problems. Today, Liz shares some of the most common mistakes she sees small business owners making and how you can avoid them. She reveals what a sales operation system is and the elements you need to have in place for it to work. She shares how you can create an effective lead generation strategy and highlights the difference between a sales-qualified lead and a marketing-qualified lead. She advises on what you need to do when you are ready to hire a salesperson and the technology and tools you can use to help them. She also shares her advice on businesses with five people or less and why everyone in the company plays a part in the sales process. “We need to be modern sellers; we need to be able to function in a virtual world, regardless of what we are selling and who we are selling to.” - Liz Heiman This week on SmallBizChat Podcast: Resources Mentioned: Connect with Liz Heiman: This episode is sponsored by… Plastiq People and businesses everywhere use Plastiq to pay for virtually everything using their credit card, even where cards aren't accepted. From business expenses, suppliers, rent, taxes, raw materials, and more - Plastiq makes it fast and easy to pay for purchases. Plastiq allows you to rack up points from your credit card reward programs and offers global payments, the ability to pay in cash from your bank account, and more! Take two minutes and make a payment with Plastiq today at www.plastiq.com. Plastiq. It's the smarter way to pay. Become Your Own Boss Book GIVEAWAY! The 2020 pandemic has been so hard on America's small businesses - and America in general. If you're ready to start your dream business, then look no further! I'm currently giving away 1,000 free copies of my best-selling book: Become Your Own Boss in 12 Months. This book has helped over 100,000 people like you to start, build, and grow their small businesses… and now it's your time to shine. All you have to do to get your hands on a free copy is head over to www.beginmybiz.com/freeoffer to sign up for your free offer. You only pay shipping. Let's End Small Business Failure - Together! Thanks for tuning into this week's episode of the SmallBizChat Podcast - the show on a mission to improve small business success. If you enjoyed this episode, head over to Apple Podcasts, subscribe to the show, and leave us a rating and review. Help us spread the word and end small business failure by sharing your favorite episodes with your friends and colleagues on social media. Visit our website or follow us on Facebook, Twitter, LinkedIn, Instagram, or YouTube for more great content, tips, and strategies to improve your small business.See omnystudio.com/listener for privacy information.

In this episode, Melinda Emerson and guest Liz Heiman discuss leadership and sales systems for small businesses. They cover common sales mistakes, the importance of a sales operation system, and lead generation strategies. Also discussed are tips on hiring your first salesperson, tech tools for sales, and Liz Heiman's best advice for small businesses.

Lance Thompson, Sales Operations Manager at SeekOut, joins the Sales Ops Demystified Podcast to share the skillset he gained through working in different roles, how to use correlated factors to forecast accurately and his priority tech stack to streamline operations.

Salutations, friend! Welcome back to another episode of The Profit Scale podcast. Today's episode is going to be a short one, a mini-sode we call it, where we are going to talk about Quarter 3 update and the few changes that will happen here in RJC Consulting now that we completed the first half of the year.We'd be starting this mini-sode by sharing with you a few of the wins we have had here at RJC Consulting over the last 6 months. We would also love to hear your wins by sharing or commenting on our Instagram posts (link found below).  To serve you better and provide quality content, we would be rolling out the following changes and will be slowing down for a quick second so we can speed back up full force:Switching to bi-weekly episodesIntroduction of monthly money discussion called "Coin-versations"Offering Corporate ServicesOpening a new program this fall.Stay tuned on our next episode release on July 20th!Links:Registration for Systems That ScaleOur Instagram PageLeave a review and a 5-star rating for usFor more information about our Sales Operations and Training Program, contact us at  corpservices@rjcconsulting.com 

In this episode of the Talking Sound podcast host Christopher Jordan takes few minutes to discuss the details of design as well as technical capabilities of the new Pocket Cinema Camera 6k as well as the ATEM Constellation 8k video mixer and more with Director of Sales Operation for Blackmagic Design, Bob Caniglia.Since first coming onto the market Blackmagic design has been a front runner in both innovation and price. With an eye to the future and the ear of creators and engineers everywhere Blackmagic has become not only a mainstay in the field of live and studio audio/video equipment but has become an industry leader with their ever growing DaVinci Resolve software and robust equipment made for the esthetic of the studio but worth of work in the field.Join the Talking Sound podcast as we deep dive in the creative process taken by Blackmagic in their equipment design as well as their philosophy of tech design and the awesome capabilities of all new 8K gear with Bob Caniglia of Blackmagic Deisgn.The Talking Sound Podcast is a proud member of the HC Universal Network family of podcasts. Download the official app for the HC Universal Network family of podcasts available for Android and coming soon for iDevices to get all the great stuff from the Talking Sound Podcast and More!

Learn from a great EMEA Sales Operation Manager, as well as becoming successful in a sales ops role with our special guest, Claire Maisonnave-Couterou...

Kevin Carr is the Vice President of Sales for Nexus Systems where he leads a team that includes Direct Enterprise Reps, Inside Sales, SDRs and Sales Operation.  Kevin has more than 25 years of high-tech sales experience of which more than 20 were in leadership roles.  He's led teams from 2 to 250 with quotas as high as $250M. Prior to Nexus, Kevin was Senior Vice President of Sales at Deltek.