Podcasts about systems a primer

Today I welcome fellow Canadian Michael Hartley to the show. Michael is the director of InterKnowlogy, mining and energy. And that is a firm that operates at the intersection of risk management, human factors and data science to enhance decision-making. This conversation covers a wide range of fascinating stuff, mostly about how decisions get made during complexity and crises, mostly from Michael's background in energy and mining. However, the insights are applicable to a huge number of other contexts. And we cover the importance of decision making and critical thinking, understanding when decisions get made in organizations, data quality and presenting information, managing crises, AI and much more. Show Notes: Michael on LinkedIn InterKnowlogy Books and Papers "Thinking in Systems: A Primer" by Donella H. Meadows Amazon Link "The Black Swan: The Impact of the Highly Improbable" by Nassim Nicholas Taleb Amazon Link "The Fifth Discipline: The Art & Practice of The Learning Organization" by Peter M. Senge Amazon Link Concepts and Tools Goodhart's Law Goodhart's Law Explained Cynefin Framework by Dave Snowden Cynefin Framework Overview Scenario Planning Scenario Planning Overview Additional Resources Deepwater Horizon Incident Wikipedia Article Shell's Scenario Planning Shell's Scenario Planning Page Resilience Engineering Resilience Engineering Association _ _ _ _ Like what you heard? Subscribe to The Decision-Making Studio Podcast Sign up for our Decision Navigators Course Join our Aug 13th Webinar

In this episode, we delve into the transformative realm of Systemic Leadership and its profound impact on organizational strategy. Join our host, Danny Ceballos, as he engages in a thought-provoking conversation with seasoned expert, Gabriel Najera, on how senior and executive leaders can leverage a systems thinking approach to nurture strategy within their organizations.  Gain insights into fostering a holistic perspective, breaking down silos, and implementing dynamic strategies that adapt to the complexities of the ever-evolving business and social-sector landscapes. Danny and Gabriel talk about ... Gabriel's diverse experience spanning boardrooms of international corporations to impactful nonprofit organizations emphasizes the importance of a strategic and multicultural approach to leadership. Systems thinking as an essential tool for strategic clarity, enabling organizations to navigate complexities while ensuring financial sustainability and social impact. Gabriel's personal story of early exposure to systems thinking through farm work and its application in his academic and professional journey underscores the universal applicability of this approach. The definition and significance of systems thinking in organizational context, emphasizing its role in achieving desired outcomes. The practical application of systems thinking in a corporate environment, particularly in problem-solving and decision-making processes, illustrated through examples. Integrating systems thinking into team discussions and strategy without formal training provides insights into fostering a culture of strategic inquiry and reflection. The concept of "archetypes" in systems thinking as classic stories that help identify and address recurring patterns and problems within organizations. Challenges in applying systems thinking, such as selecting the right components to track and measure, highlighting the importance of a holistic view. Recommendations for resources and approaches for leaders interested in adopting systems thinking, including books and websites for further exploration. Gabriel Recommends ... "Thinking in Systems: A Primer" by Donella Meadows "The Fifth Discipline: The Art & Practice of The Learning Organization" by Peter M. Senge The Systems Thinker Get in Touch with Gabriel ... Website: https://najeraconsulting.com/ LinkedIn: https://www.linkedin.com/in/gabriel-najera-009101/ Get the full show notes and more information here: https://unleashedconsult.com/podcast/ Please click the button to subscribe so you don't miss any episodes and leave a review if your favorite podcast app has that ability. Thank you! © 2022 - 2024 Danny Ceballos

Emotional Design" by Don Norman "The Design of Everyday Things" by Don Norman "Maximum Achievement" by Brian Tracy "Rich Dad Poor Dad" by Robert T. Kiyosaki "Goals!: How to Get Everything You Want—Faster Than You Ever Thought Possible" by Brian Tracy "Cradle to Cradle: Remaking the Way We Make Things" by William McDonough and Michael Braungart "The Power of Habit: Why We Do What We Do in Life and Business" by Charles Duhigg "Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation" by Tim Brown "Zero to One: Notes on Startups, or How to Build the Future" by Peter Thiel and Blake Masters "Thinking in Systems: A Primer" by Donella H. Meadows "Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days" by Jake Knapp, John Zeratsky, and Braden Kowitz "Design of Everyday Things" by Don Norman (added for clarity, as there are two books by Don Norman) Hooked

Victor Udoewa works in the Office of Public Health Data Surveillance and Technology at the CDC. Previously, he worked at the Small Business Innovation Research and Small Business Technology Transfer programs at NASA, as well as at 18F and Google. We talk about his journey into design and leadership, the role of design in the civic space, radical participatory design, and orchestrating relationships in complex systems. Listen to learn about: >> Civic design and social impact design >> Radical participatory design and working with the people and communities you're serving >> The effect of relationships on systems >> The fallacy of problem solving Our Guest Victor Udoewa works in the Office of Public Health Data, Surveillance, and Technology (OPHDST) at the CDC. He previously served as CTO, CXO, and Service Design Lead of the Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) programs at NASA. He was the Director of Strategy at 18F, a civic consultancy for the federal government inside the federal government. He led the digital strategy practice and served as a designer and strategist on projects. Previously, as a Global Education Instructional Designer and Training Development Specialist at Google, he designed learning products and services for people in low-to-middle-income countries around the world. Show Highlights [01:07] Victor started out in aerospace engineering, building computer models. [03:44] How one summer in El Salvador working on composting latrines changed everything. [06:05] Wanting his work to make a positive difference. [06:22] Becoming a science and technology policy advisor for the government. [06:38] Moving to the UK and designing educational products and services focused around literacy. [06:57] Coming back to government work as a civic designer and innovator. [08:39] Civic design and designing for social impact. [09:19] Much of the work of the U.S. government is done by contractors. [10:11] Civic work has numerous challenges. You must be prepared for that struggle. [12:30] Victor talks about finding and working with good people. [15:02] Why Victor uses the term radical participatory design to describe what he does. [16:19] The three main characteristics of the projects Victor works on. [17:08] Why the choice of facilitator is so important. [17:48] Professional designers can underestimate the skills and expertise of the community they are working with. [18:57] The process Victor uses to help community members feel comfortable with leading and facilitating. [21:45] Shifting from problem- and need-based methodologies to asset- and place-based methodologies. [23:30] Victor talks about a community he's working with to create a socially-equitable and racially-just Parent-Teacher Association. [23:42] The Sustained Dialogue methodology. [26:53] The correlation between poverty and the absence of healthy relationships. [27:50] How Victor defines poverty. [28:56] A Miro Moment. [32:18] The effect of relationships on the design space and beyond. [36:41] Viewing school as a service. [40:16] Going beyond human needs. [42:17] How might we create environments that facilitate learning well? [44:39] Making a shift from student-centered to student-led. [45:29] Building innovation and flexibility into institutions. [47:24] “The end of solutions.” [49:44] Solving is not “one and done,” especially when working with complex systems. [52:50] Books and resources Victor recommends. [58:01] Dawan talks about Victor's article, Radical Participatory Design (link is below). Links Victor on LinkedIn Victor on the Federation of American Scientists Victor on ResearchGate Victor on the Service Design Network Control the Room: Victor Udoewa: Giving Up Power In Your Space Guest Lecture - Dr Victor Udoewa - Participatory Design: A Digital Literacy Case Study | UMD iSchool Relating Systems Thinking and Design Association for Community Design – Chicago conference Life Centered Design School Radical Participatory Design: Awareness of Participation, by Victor Udoewa   Book Recommendations Decolonizing Methodologies: Research and Indigenous Peoples, by Linda Tuhiwai Smith Research Is Ceremony: Indigenous Research Methods, by Shawn Wilson Thinking in Systems: A Primer, by Donella H. Meadows and Diana Wright The Non-Human Persona Guide: How to create and use personas for nature and invisible humans to respect their needs during design, by Damien Lutz My Grandmother's Hands: Racialized Trauma and the Pathway to Mending Our Hearts and Bodies, by Resmaa Menakem Designs for the Pluriverse: Radical Interdependence, Autonomy, and the Making of Worlds, by Arturo Escobar   Other Design Thinking 101 Episodes You Might Like Facilitation + Remote Teams + Miro with Shipra Kayan — DT101 E121 Collaboration + Facilitation + Workshops with Austin Govella — DT101 E83 Designing Facilitation: A System for Creating and Leading Exceptional Events // ALD 006 — DT101 E73    

Victor Udoewa works in the Office of Public Health Data Surveillance and Technology at the CDC. Previously, he worked at the Small Business Innovation Research and Small Business Technology Transfer programs at NASA, as well as at 18F and Google. We talk about his journey into design and leadership, the role of design in the civic space, radical participatory design, and orchestrating relationships in complex systems. Listen to learn about: >> Civic design and social impact design >> Radical participatory design and working with the people and communities you're serving >> The effect of relationships on systems >> The fallacy of problem solving Our Guest Victor Udoewa works in the Office of Public Health Data, Surveillance, and Technology (OPHDST) at the CDC. He previously served as CTO, CXO, and Service Design Lead of the Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) programs at NASA. He was the Director of Strategy at 18F, a civic consultancy for the federal government inside the federal government. He led the digital strategy practice and served as a designer and strategist on projects. Previously, as a Global Education Instructional Designer and Training Development Specialist at Google, he designed learning products and services for people in low-to-middle-income countries around the world. Show Highlights [01:07] Victor started out in aerospace engineering, building computer models. [03:44] How one summer in El Salvador working on composting latrines changed everything. [06:05] Wanting his work to make a positive difference. [06:22] Becoming a science and technology policy advisor for the government. [06:38] Moving to the UK and designing educational products and services focused around literacy. [06:57] Coming back to government work as a civic designer and innovator. [08:39] Civic design and designing for social impact. [09:19] Much of the work of the U.S. government is done by contractors. [10:11] Civic work has numerous challenges. You must be prepared for that struggle. [12:30] Victor talks about finding and working with good people. [15:02] Why Victor uses the term radical participatory design to describe what he does. [16:19] The three main characteristics of the projects Victor works on. [17:08] Why the choice of facilitator is so important. [17:48] Professional designers can underestimate the skills and expertise of the community they are working with. [18:57] The process Victor uses to help community members feel comfortable with leading and facilitating. [21:45] Shifting from problem- and need-based methodologies to asset- and place-based methodologies. [23:30] Victor talks about a community he's working with to create a socially-equitable and racially-just Parent-Teacher Association. [23:42] The Sustained Dialogue methodology. [26:53] The correlation between poverty and the absence of healthy relationships. [27:50] How Victor defines poverty. [28:56] A Miro Moment. [32:18] The effect of relationships on the design space and beyond. [36:41] Viewing school as a service. [40:16] Going beyond human needs. [42:17] How might we create environments that facilitate learning well? [44:39] Making a shift from student-centered to student-led. [45:29] Building innovation and flexibility into institutions. [47:24] “The end of solutions.” [49:44] Solving is not “one and done,” especially when working with complex systems. [52:50] Books and resources Victor recommends. [58:01] Dawan talks about Victor's article, Radical Participatory Design (link is below). Links Victor on LinkedIn Victor on the Federation of American Scientists Victor on ResearchGate Victor on the Service Design Network Control the Room: Victor Udoewa: Giving Up Power In Your Space Guest Lecture - Dr Victor Udoewa - Participatory Design: A Digital Literacy Case Study | UMD iSchool Relating Systems Thinking and Design Association for Community Design – Chicago conference Life Centered Design School Radical Participatory Design: Awareness of Participation, by Victor Udoewa   Book Recommendations Decolonizing Methodologies: Research and Indigenous Peoples, by Linda Tuhiwai Smith Research Is Ceremony: Indigenous Research Methods, by Shawn Wilson Thinking in Systems: A Primer, by Donella H. Meadows and Diana Wright The Non-Human Persona Guide: How to create and use personas for nature and invisible humans to respect their needs during design, by Damien Lutz My Grandmother's Hands: Racialized Trauma and the Pathway to Mending Our Hearts and Bodies, by Resmaa Menakem Designs for the Pluriverse: Radical Interdependence, Autonomy, and the Making of Worlds, by Arturo Escobar   Other Design Thinking 101 Episodes You Might Like Facilitation + Remote Teams + Miro with Shipra Kayan — DT101 E121 Collaboration + Facilitation + Workshops with Austin Govella — DT101 E83 Designing Facilitation: A System for Creating and Leading Exceptional Events // ALD 006 — DT101 E73    

Sheryl Cababa is the Chief Strategy Officer of Substantial, an experience design consultancy based in Seattle. She's the author of Closing the Loop, a new book about systems thinking in design. The book emphasizes the role designers can play as catalysts for social change, and that is the focus of our conversation.Show notesSheryl Cababa - LinkedInSheryl Cababa (@SherylCababa)SubstantialUniversity of Washington - Human Centered Design & EngineeringClosing the Loop: Systems Thinking for Designers by Sheryl CababaThinking in Systems: A Primer by Donella MeadowsThe Fifth Discipline: The Art & Practice of the Learning Organization by Peter SengePeter ChecklandSystems Thinking for Social Change: A Practical Guide to Solving Complex Problems, Avoiding Unintended Consequences, and Achieving Lasting Results, by David Peter StrohIceberg Model - Ecochallenge.orgWhat is the STEEP analysis? - FourWeekMBARevolution 1 by The BeatlesUXLx - User Experience LisbonEnterprise UX 2023Rosenfeld Media provided a review copy of Sheryl's book.Show notes include Amazon affiliate links. We get a small commission for purchases made through these links.If you're enjoying the show, please rate or review us in Apple's podcast directory:https://podcasts.apple.com/us/podcast/the-informed-life/id1450117117?itsct=podcast_box&itscg=30200

Bienvenue sur Aventure Humaine ! C'est lors d'un voyage en Inde que Brieuc Saffré a commencé à regarder autrement sa vie d'occidental en école de commerce. Après quelques expériences professionnelles, il a eu envie de faire autre chose. La vision, au départ, c'était de faire disparaître la notion de déchet telle que nous la pensons dans notre société. C'est ainsi que Wiithaa est née. Puis, au fil des ans, des scénographies pour se faire connaître et des expériences clients, cette vision a évolué. De fil en aiguilles, Wiithaa est devenue Circulab, agence de design circulaire. Aujourd'hui, Circulab propose des outils concrets et gratuits pour l'économie circulaire, mais aussi : des formations ; du conseil et du design ; des accompagnements, avec des experts du monde entier. Dans cet interview, Brieuc nous raconte comme sa société, Circulab, est devenue ce qu'elle est aujourd'hui. Mais il explique aussi : ce qu'est l'économie circulaire ; comment commencer à mettre un pied dedans, qu'on soit particulier ou professionnel ; que c'est urgent ; et que c'est possible, notamment avec des exemples d'entreprises fonctionnant en économie circulaire. Cet épisode d'Aventure Humaine, c'est une invitation au changement sans culpabilité, une proposition de fonctionnement plus vertueux et pérenne, mais avec des outils et exemple concrets ! TIMELINE : 00:22 : présentation 01:34 : ses premiers pas professionnels 12:45 : la place de son blog et sa rencontre avec le co-fondateur de son entreprise 15:13 : les débuts de Wiithaa 23:53 : comment et quand ils pivotent vers une autre vision 33:48 : outil open-source : situation, business model 40:10 : Circulab aujourd'hui 50:17 : le projet d'écriture du livre 55:40 : conseils pour une entreprise et 2 exemples en France 1:16:01 : conseils pour les particuliers 1:18:50 : les questions de la fin Avec Brieuc, nous avons parlé de : l'entreprise d'upcycling de bateaux Bathô ; l'entreprise de recyclage de l'urine humaine Toopi Organics, fondée par Mickaël Roes ; le livre « L'urine, de l'or liquide au jardin » de Renaud de Looze ; le livre « Thinking in Systems : A Primer » de Donella Meadows ; Timothée Parrique ; le livre « Biomimétisme - Quand la nature inspire des innovations durables » de Janine Benyus ; la chaîne Youtube d'Arthur Keller ; le livre « Civilisés à en mourir – Le prix du progrès » de Christopher Ryan ; le livre « Humanité - Une histoire optimiste » de Rutger Bregman. Cette émission est produite par Podcast Mania. Pour nous soutenir, tu peux déposer un commentaire et noter l'épisode juste ici. Cela nous aide énormément

We are used to linear thinking - but really nonlinear thinking and systems thinking is what helps in a lot of modern challenges around software architecture. Diana Montalion is an expert on these subjects and applies them to software architecture regularly. She will tell us how nonlinear thinking helps with software architecture and why it is important. Links Software Architecture Gathering Code SAG-SATV-15 for 15% off Diana's Newsletter Diana's Twitter account Thinking in Systems: A Primer by Donella H. Meadows, Diana Wright The Fifth Discipline by Peter Senge

Crypto may provide bad actors with yet another channel to launder funds, but could it also provide a unique set of opportunities for KYC and AML professionals to revolutionize their practices and manage risks in new ways? The third and final installment of our Crypto Series welcomes Niels Pedersen, Senior Lecturer of FinTech at The Manchester Metropolitan University, and Laurence Twelvetrees, a multiple time MLRO at crypto-focused businesses.Key discussion points in this episode include:Individual privacy verses blockchain transparencyGlobal financial inclusionDecentralized financeTo learn more about the resources shared in this episode, please check out the following:Thinking in Systems: A Primer by Donella H. MeadowsCoinMarketCapEllipticFinancial Technologies: Case Studies in FinTech Innovation by Niels PedersenTo find out how Moody's Analytics KYC solutions can help your organization harness the power of crypto with confidence, please get in touch.

In this first episode of the Quillwood Podcast, host Eric Garza tells two stories that explore its motivations, values, and goals. The first story expands on advice Eric was given by a courageous black-capped chickadee in 2009. The second explores a case of mistaken identity in a northern Vermont forest in 2016, and the learnings that arose from it.Outline00:00 - 01:10 — Introduction01:10 - 06:07 — Learning from chickadees06:07 - 11:58 — Barefoot walking as a core practice11:58 - 16:39 — Origins of the Quillwood name16:39 - 21:22 — A crisis of sense making21:22 - 22:03 — Episode wrap upLinks and ResourcesWatch on YouTubeLeverage Points: Places to Intervene in a System, by Donella MeadowsThinking in Systems: A Primer, by Donella MeadowsQuillwood AcademyDeep Adaptation Reading GroupSacred Instructions Reading GroupSupport the show

Glennette Clark is a UX researcher and an entrepreneur. We talk about UX research, research teams, and UX Camp DC. Listen to learn about: UX research — What is it? The U.S. Digital Service Onboarding new team members Trauma-informed research and design UXCamp DC and the unconference format   Our Guest Glennette Clark is a design researcher at United States Digital Service. She brings human-centered design practices to federal agencies including U.S. Citizenship and Immigration Services and Substance Abuse and Mental Health Services Administration. She's an adjunct professor at MICA in the Design Leadership program. She founded UXCamps DC & NYC and joined the DC Innovation & Technology Inclusion Council in 2010. Glennette has a Strategic Design MBA from Philadelphia University and BA in journalism from Howard University. She lives in DC with her husband, two children and a dog.   Show Highlights [01:05] Glennette's journey into UX began with a degree in journalism, where she learned the interviewing skills that would serve her later in her research work. [03:01] The difference between moderated and unmoderated interviews. [04:37] What is UX research? [05:08] The importance of interviews in UX research. [06:48] How Glennette uses interviews to help people understand UX research and how to use it. [08:18] The different ways Glennette presents research results depending on the audience. [11:22] Glennette shares one of her favorite research stories. [13:22] Why interviewing people with lived experience is so important when researching. [15:18] Glennette's work with the United States Digital Service. [17:01] Advice for those about to embark on their own problem space research. [17:33] The benefit of “How might we” questions. [19:57] Why the language you use in framing your research matters. [21:37] Trauma-informed design and how it fits into human-centered design. [23:04] Glennette talks about a community design project she worked on. [24:06] Ways to reduce the chance of doing harm when conducting interviews. [26:35] The importance of team health, and what it means to have a healthy team. [29:05] How to help a new person get up and running with a team. [32:09] UXCamp DC's beginning, and where it is now, twenty years later. [34:17] How the “unconference” format works. [35:29] Past presentation topics. [36:22] Glennette's desire to combine community-based design and service design to help community organizations achieve their missions. [39:17] Books and resources Glennette recommends. [42:16] Tools Glennette likes to use in her work.   Links  Glennette on Twitter Glennette on LinkedIn Glennette on MICA Designing with Empathy U.S. Digital Service UXCamp DC Book Recommendation: Mismatch: How Inclusion Shapes Design, by Kat Holmes Book Recommendation: Thinking in Systems: A Primer, by Donella H. Meadows Book Recommendation: 100 Things Every Designer Needs to Know About People, and 100 More Things Every Designer Needs to Know About People, by Susan Weinschenk Book Recommendation: 101 Things I Learned in Architecture School, by Matthew Frederick Book Recommendation: Meeting Design: For Managers, Makers, and Everyone, by Kevin M. Hoffman The Values Deck | A Card Sorting Game to Explore Your Personal Values Creative Whack Pack Innovative Whack Pack IDEO Method Cards   Other Design Thinking 101 Episodes You Might Like Design Thinking for the Public Sector + Building and Training Design Thinking Teams with Stephanie Wade — DT101 E14 Teaching Yourself Design Thinking + Innovating in Government with Amy J. Wilson — DT101 E19 Democracy as a Design Problem with Whitney Quesenbery — DT101 E68  

Glennette Clark is a UX researcher and an entrepreneur. We talk about UX research, research teams, and UX Camp DC. Listen to learn about: UX research — What is it? The U.S. Digital Service Onboarding new team members Trauma-informed research and design UXCamp DC and the unconference format   Our Guest Glennette Clark is a design researcher at United States Digital Service. She brings human-centered design practices to federal agencies including U.S. Citizenship and Immigration Services and Substance Abuse and Mental Health Services Administration. She's an adjunct professor at MICA in the Design Leadership program. She founded UXCamps DC & NYC and joined the DC Innovation & Technology Inclusion Council in 2010. Glennette has a Strategic Design MBA from Philadelphia University and BA in journalism from Howard University. She lives in DC with her husband, two children and a dog.   Show Highlights [01:05] Glennette's journey into UX began with a degree in journalism, where she learned the interviewing skills that would serve her later in her research work. [03:01] The difference between moderated and unmoderated interviews. [04:37] What is UX research? [05:08] The importance of interviews in UX research. [06:48] How Glennette uses interviews to help people understand UX research and how to use it. [08:18] The different ways Glennette presents research results depending on the audience. [11:22] Glennette shares one of her favorite research stories. [13:22] Why interviewing people with lived experience is so important when researching. [15:18] Glennette's work with the United States Digital Service. [17:01] Advice for those about to embark on their own problem space research. [17:33] The benefit of “How might we” questions. [19:57] Why the language you use in framing your research matters. [21:37] Trauma-informed design and how it fits into human-centered design. [23:04] Glennette talks about a community design project she worked on. [24:06] Ways to reduce the chance of doing harm when conducting interviews. [26:35] The importance of team health, and what it means to have a healthy team. [29:05] How to help a new person get up and running with a team. [32:09] UXCamp DC's beginning, and where it is now, twenty years later. [34:17] How the “unconference” format works. [35:29] Past presentation topics. [36:22] Glennette's desire to combine community-based design and service design to help community organizations achieve their missions. [39:17] Books and resources Glennette recommends. [42:16] Tools Glennette likes to use in her work.   Links  Glennette on Twitter Glennette on LinkedIn Glennette on MICA Designing with Empathy U.S. Digital Service UXCamp DC Book Recommendation: Mismatch: How Inclusion Shapes Design, by Kat Holmes Book Recommendation: Thinking in Systems: A Primer, by Donella H. Meadows Book Recommendation: 100 Things Every Designer Needs to Know About People, and 100 More Things Every Designer Needs to Know About People, by Susan Weinschenk Book Recommendation: 101 Things I Learned in Architecture School, by Matthew Frederick Book Recommendation: Meeting Design: For Managers, Makers, and Everyone, by Kevin M. Hoffman The Values Deck | A Card Sorting Game to Explore Your Personal Values Creative Whack Pack Innovative Whack Pack IDEO Method Cards   Other Design Thinking 101 Episodes You Might Like Design Thinking for the Public Sector + Building and Training Design Thinking Teams with Stephanie Wade — DT101 E14 Teaching Yourself Design Thinking + Innovating in Government with Amy J. Wilson — DT101 E19 Democracy as a Design Problem with Whitney Quesenbery — DT101 E68  

Anna Holopainen is Head of Growth at Kide Science and in this episode she's talking about why your marketing isn't getting results. All marketing teams are focused on one main objective, growing the business, but instead of just looking at ways to grow the business, we need to invert the problem and look at what is stopping us from growing and why we're not getting results. In this episode, Anna joins us to share some of these reasons, including: - Typical growth and marketing related reasons why you're not getting results - Why you should never start to uncover growth blockers with a marketing audit - A simple 4-step process to identify what's stopping you from growing - How to make sense of your data by putting it into context - How to identify growth opportunities if you don't have access to enough data Links Claim your free SaaS marketing assessment from Advance B2B >> https://www.advanceb2b.com/tgh Kide Science >> https://www.kidescience.com/en SaaS Reads >> https://saasreads.com Thinking in Systems: A Primer by Donella Meadows >> https://www.goodreads.com/book/show/3828902-thinking-in-systems --- Advance B2B >> www.advanceb2b.com Follow The Growth Hub on Twitter >> twitter.com/SaaSGrowthHub Follow Edward on Twitter >> twitter.com/NordicEdward

In the new Scrum guide update, one of the key but subtle changes has been on the phrasing that teams must be “self-organizing” to now saying that they must be “self-managing.” So what might leaders do to help teams move forward in a direction of becoming more self-managing?   Joining Dan to discuss this topic and share his insights is return guest and AgileThought colleague, Michael Guiler. Mike is an agile consultant at AgileThought. He has been an agile coach for over 13 years and has experience helping geographically dispersed organizations (in both the business and technology fields) to transform and better achieve their goals.   Having done a fair amount with leaders himself, Mike has a ton of great insights on what leaders need to do to move their organization and teams in the direction of self-management, how to shift from a leader-follower to a leader-leader, why an organization would want to become self-managing in the first place, and the techniques and tactics leaders can use to enable self-managing teams. Don’t miss out!   Key Takeaways What does self-managing mean? Why would you want a self-managing team as an organization and a leader? Ultimately, you’re trying to build an environment where the organization and the people are really your focus If you can make your people happy, your organizations will take off and you will no longer have to be the “puppet master” that is pulling all of the strings Value the people and the interactions over the processes and tools “When we can get an organization to focus on the people and realize that they’re not resources … they really unleash the power of the organization.” — Michael Guiler A self-managing team can make really good decisions and have a great impact on its customers How to begin to move towards self-management and transition from a leader-follower to a leader-leader: Through an intention-based leadership model Nurture an environment that creates safety for your team Have open conversations with your team on self-management You should have a good idea of where the organization is going as a leader in order to get to a place where it can self-manage It is important to be completely transparent and make sure that everyone is on the same page about the organization’s vision and “why” The vision should be matched with feedback from the bottom (and left to right, etc.) so that it’s not a power dynamic Enable the team’s communication and ability to deliver based on the vision Get clear about how decision-making happens based on the type of decision Make sure that the proper authority for making decisions aligns with the vision and is clear Techniques and tactics leaders can use to enable self-managing teams: Story mapping is an incredibly valuable tool for software development teams to get everyone on the same page and aligned with where the organization is trying to go Sometimes a team member doesn’t have the competency or skills to become self-managing, it is your duty as a leader to fill those gaps, give them the information they need, and help them grow Give your team water-wings before you throw them in the pool! (i.e. Give your team safety so that when a mistake is made it gets caught and is not catastrophic) Challenges for leaders new to the servant leadership mindset: It takes time to change a “command and control” environment (i.e. the leader is used to “pulling the strings” and the team is used to having to wait for the strings to be pulled before they take action) If your team doesn’t understand the big picture they can’t self-manage effectively A lack of vision and understanding at all of the levels prevents self-management of the organization If you punish/reprimand team members for making the wrong decisions, they will eventually stop making decisions on their own (halting theirs and the team’s ability to become self-managing) Resources for leaders on unleashing your organization’s self-managing potential: Leaders Eat Last: Why Some Teams Pull Together and Others Don't, by Simon Sinek Turn the Ship Around!: A True Story of Turning Followers into Leaders, by David L. Marquet User Story Mapping: Discover the Whole Story, Build the Right Product, by Jeff Patton   Mentioned in this Episode: Michael Guiler Agile Coaches’ Corner Ep. 87: “Intent-Based Leadership with Michael Guiler” Agile Coaches’ Corner — Trainer Talk Ep: “Why Has Self-Organizing Changed to Self-Managing in the New Scrum Guide?” Leaders Eat Last: Why Some Teams Pull Together and Others Don't, by Simon Sinek Turn the Ship Around!: A True Story of Turning Followers into Leaders, by David L. Marquet Esther Derby User Story Mapping: Discover the Whole Story, Build the Right Product, by Jeff Patton Thinking in Systems: A Primer, by Donella H. Meadows   Want to Learn More or Get in Touch? Visit the website and catch up with all the episodes on AgileThought.com! Email your thoughts or suggestions to Podcast@AgileThought.com or Tweet @AgileThought using #AgileThoughtPodcast!

Dr. William (Willy) Donaldson is a Professor of Management at the Joseph W. Luter, III School of Business at Christopher Newport University. Willy has over 30 years of experience as a board member and president and has been CEO of eight companies including a publicly-traded company and an international joint-venture. Willy is the Founder and President of Strategic Venture Planning, a management consulting firm that helps boards, investors and senior management teams maximize results. His experience runs from start-up to International 50 companies, private and public companies, from services to manufacturing, from low to high tech, and from for-profit to not-for-profit. He is a member of the International Council on Systems Engineering, where he chairs the Enterprise Systems working group world-wide.Book by Willy DonaldsonSimple Complexity Quotes From This Episode"Systems thinking really is a worldview.""Dana Meadows’ really sparse, elegant definition of a system is 'a set of elements that interrelate for a particular purpose or characteristics that have behaviors.'""The leader is the system architect...They need to understand that they are managing and running and leading a system.""The first thing is to be humble and realize you don’t know it all, and that’s really a challenge...I don’t see enough humility in leadership.""You’ve got to realize how your biases get assembled through the silos that you come up through in the organization. If you came up out of finance, you view the world as finance or operations.""Leaders don’t realize how much the system drives behaviors.""Building a company that’s sort of poised on a razor’s edge of change is hard to do when you have to get people comfortable in that environment.""Bounded systems are ones that have some form of governance that’s readily apparent. It may not be good governance, but there is a group or somebody who’s responsible - maybe a board of directors, an association, etc. Unbounded systems are natural systems that we can’t do anything about.""An inversion has to occur, where followership becomes the most important function and followers have to rise up and demand leadership of an ilk that is humble and does use systems thinking.""Academics is so siloed into these swim lanes - chemistry, physics, math, accounting, finance - that we don’t cross disciplines, we don’t share our disciplinary knowledge, we use different language to talk about the same phenomenon.""Systems have this property called an emergent property where things emerge from the system, it’s not just a collection of parts, but they actually start to evolve and take on a character of their own. And culture is an emergent property of a system."Resources Mentioned in This EpisodeFarnam Street BlogHyper Learning by Ed HessThinking in Systems: A Primer by Donella H. Meadows Systems Thinking Made Simple: New Hope for Solving Wicked Problems Paperback by Derek & Laura Cabrera

"Thinking in Systems: A Primer" by Donella Meadows (2008) (http://bit.ly/3iK8Boz) "Living successfully in a world of systems requires more of us than our ability to calculate. It requires our full humanity — our rationality, our ability to sort out truth from falsehood, our intuition, our compassion, our vision, and our morality" (p. 170). References: "I Don't Want to Talk about It: Overcoming the Secret Legacy of Male Depression" by Terrence Real (http://bit.ly/3oevL7F) The School of Life (YouTube, http://bit.ly/36clvqq / Website, https://www.theschooloflife.com/) Michael Lipset of PassTell Stories (http://www.michaellipset.com/) Connect: Twitter (https://twitter.com/mjcraw) Website (https://www.mjcraw.com) Music from Digi G'Alessio CC BY-NC-ND 3.0 (https://bit.ly/2IyV71i)

In this episode, our guest Trond Hjorteland is challenged with the heuristic “Complex systems evolve out of simple systems that worked” from Embedded Artistry repository (https://embeddedartistry.com/blog/2018/04/26/embedded-rules-of-thumb/). We discussed how communication is important, and moving from the big picture to code and back. He shares the techniques and practices to have crucial discussions with people with different perspectives involved in the creation of software. Trond recommends the following resources: Anything from Umberto Eco (https://en.wikipedia.org/wiki/Umberto_Eco) Thinking in Systems: A Primer by Donella H. Meadows Ackoff's Best: His Classic Writings on Management by Russell l. Ackoff The Infinite Monkey Cage podcast The Skeptics Guide to the Universe podcast Trond (@trondhjort) is an IT architect and aspiring sociotechnical systems designer from the consulting firm Scienta.no and has many years experience with large, complex, and business-critical systems, primarily as a developer and architect on middleware and backend applications. His main interests are service-orientation, domain-driven design, event-driven architectures, and sociotechnical systems, working in industries like telecom, media, TV, and public sector. Mantra: Great products emerge from collaborative sensemaking and design.    

Have you heard about design systems? It's a catchy concept that's been getting quite some attention lately from our friends at the digital UX community. And I think we as a service design community can get a lot of value out of it as well! Here's my simple understanding of a design system... The main idea is that a design system provides you with a standardised set of components and patterns. This standardised set allows you to deliver results more efficiently and with more consistency. In an online environment a component might be a button and a pattern might be the steps in the ordering process. Now I hear you thinking... I don't work with buttons and checkout flows. So how can I as a service designer benefit from a design system? That exactly the question I had as well! Fortunately, good friend of the Show and design systems ninja, Dan Mall was willing to come on and lay it all out for us. --- [ GUIDE ] -— 00:00 Welcome to episode 116 02:05 Who is Dan 03:45 Getting started with design systems 07:30 The use case for design systems 11:00 Where does a design system live 14:30 Design systems for services 18:30 Where to start 26:30 Patterns and components 31:15 Finding the right balance 33:45 Design sytems are culture 36:30 Systems as word 39:00 Who's job is it 41:30 Reasons why design systems don't get adopted 44:30 How to sell a design system 47:00 It's an ongoing journey 49:00 Recommended resources 50:50 Final thoughts --- [ LINKS ] --- * https://www.linkedin.com/in/danmall/ * https://superfriendlydesign.systems/ * https://superfriendlydesign.systems/classes/make-design-systems-people-want-to-use/ * https://bigmedium.com/ideas/boring-design-systems.html * https://shop.smashingmagazine.com/products/design-systems-by-alla-kholmatova * https://abookapart.com/products/expressive-design-systems * Thinking in Systems: A Primer - https://amzn.to/2WITxgx --- [ ENJOYED THE SHOW ] --- Take a look at some of the other episodes. https://go.servicedesignshow.com/spotify --- [ YOUTUBE ] --- Every episode of the Service Design Show is also available as via the official YouTube channel. https://go.servicedesignshow.com/youtube --- [ FREE COURSE ] --- HOW TO EXPLAIN SERVICE DESIGN Learn what it takes to get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are! https://servicedesignshow.com/free-course

Terri Herbert is a design researcher and experienced research manager at Asana. She's fascinated by the complexity of the world of work and interested in researching and modeling complex systems involving people and technology. We talk about doing good design research, ways to ensure design research outputs are used effectively, and how a design researcher supports a team throughout the design process. Show Host: Dawan Stanford  Show Summary Terri’s journey into design research began in the business world of marketing and communications strategy, where she often worked with survey results and collected data. It was there she first came into contact with the concept of user experience and began to use some design thinking ideas in the iterative process of finding solutions. This led her into UX design and she went back to university for a Master’s degree in human-computer interaction. During this time, she discovered her love of research and modeling systems, which has been a part of her work ever since. At Asana, Terri’s focus is on understanding how people work together as a team, and on providing ways for teams to work better together. As part of this, she studies team dynamics and team behavior, and looks at individual team member’s skills and abilities. She uses what she learns to motivate team behaviors that foster and maintain a high-functioning work environment. We’ll hear more about design research and how Terri uses it to discover insights about how we work, and how she and her team strive to make their research accessible and easy to understand for those who need its insights, and the importance of seeing research itself as dynamic and never-ending. Listen in to learn more about: What design research is How team dynamics affects a team’s ability to perform and succeed Tools Terri uses to help people connect with and understand her research Ways design and design research are changing as a result of the current health crisis The importance of revisiting and refreshing design research as conditions evolve and change Our Guest’s Bio Terri is a design researcher and systems thinker fascinated by the complexity of the world of work. At Asana, a leading work management platform for teams, she heads up research focused on helping teams adopt better work practices. Her background in group and system dynamics, collaboration, and interaction design enables her to apply theory for impact in the real world. Terri holds an MSc in Human-Computer Interaction and has worked with organizations across e-commerce, culture and tourism, transportation services, agriculture, and more. Show Highlights [01:07] Terri talks about how she got into design research as a career. [02:57] A high-level look at the work Terri does at Asana. [04:40] How Terri structures her research when she’s studying team dynamics. [05:20] Secondary research sources that are part of Terri’s work. [06:01] Understanding a team’s dynamics is the key to improving how a team can work together better. [07:10] Ways Terri and her team ensure the outputs of their research are understood and used effectively by stakeholders. [08:05] Question mapping as a way to find the key questions and concerns the stakeholders have about the problem space. [10:09] Terri talks more about how design research gets applied in real contexts. [10:15] How Terri uses the discovery debrief to provide a team with tools for thinking and action as they move forward in the problem space. [10:43] Helping the team narrow the scope and bring the problem space into focus. [12:27] The benefits of role-blending in work environments when it comes to working as a team in the design problem space. [12:56] How Terri works through situations where she meets resistance to her findings and insights. [13:09] Using the opportunity tree tool to ensure the team’s work is actually going to address the identified problem. [14:48] Methods and tools Terri uses to help teams understand and connect with the research. [15:25] The value in revisiting earlier research on a regular basis to spot trends and long-term insights. [16:35] Research is not a static, permanent object; it is dynamic, always needing refreshing in response to change. [18:16] How Terri’s research team has been impacted during the COVID-19 health crisis. [20:00] The virtual tools and frameworks Terri’s using in her work now. [20:56] The opportunities and insights occurring in design research as a result of the health crisis. [23:52] Terri talks about wanting easier ways to help people get past their biases to allow them to go deeper into their own motivations and behaviors. [26:01] Resources Terri recommends for those interested in design research and design thinking. [29:29] How to find out more about Terri and her work.     Links   Her Twitter Her LinkedIn Terri on Medium Asana Getting Emotional: Our first steps with affective interactionBook Recommendation: The Social Life of Information, by John Seely Brown, Paul Duguid, and David WeinbergerBook Recommendation: The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations, by Lucy KimbellBook Recommendation: Thinking in Systems: A Primer, by Donella H. Meadows and Diana Wright Book Recommendation: The Power Paradox: How We Gain and Lose Influence, by Dacher Keltner Book Recommendation: Collaborating with the Enemy: How to Work with People You Don’t Agree with or Like or Trust, by Adam Kahane Book Recommendation: Turning People into Teams: Rituals and Routines That Redesign How We Work, by Mary and David Sherwin     Other Design Thinking 101 Episodes You Might Like   Problem Spaces, Understanding How People Think, and Practical Empathy with Indi Young — DT101 E6   Design Thinking + Learning Science with Adam Royalty — DT101 E18   Designing Your Team + Teams in Design Education + Coaching Design Teams with Mary Sherwin and David Sherwin — DT101 E49    ________________   Thank you for listening to the show and looking at the show notes. Send your questions, suggestions, and guest ideas to Dawan and the Fluid Hive team. Cheers ~ Dawan   Free Download — Design Driven Innovation: Avoid Innovation Traps with These 9 Steps   Innovation Smart Start Webinar — Take your innovation projects from frantic to focused!

Terri Herbert is a design researcher and experienced research manager at Asana. She's fascinated by the complexity of the world of work and interested in researching and modeling complex systems involving people and technology. We talk about doing good design research, ways to ensure design research outputs are used effectively, and how a design researcher supports a team throughout the design process. Show Host: Dawan Stanford  Show Summary Terri's journey into design research began in the business world of marketing and communications strategy, where she often worked with survey results and collected data. It was there she first came into contact with the concept of user experience and began to use some design thinking ideas in the iterative process of finding solutions. This led her into UX design and she went back to university for a Master's degree in human-computer interaction. During this time, she discovered her love of research and modeling systems, which has been a part of her work ever since. At Asana, Terri's focus is on understanding how people work together as a team, and on providing ways for teams to work better together. As part of this, she studies team dynamics and team behavior, and looks at individual team member's skills and abilities. She uses what she learns to motivate team behaviors that foster and maintain a high-functioning work environment. We'll hear more about design research and how Terri uses it to discover insights about how we work, and how she and her team strive to make their research accessible and easy to understand for those who need its insights, and the importance of seeing research itself as dynamic and never-ending. Listen in to learn more about: What design research is How team dynamics affects a team's ability to perform and succeed Tools Terri uses to help people connect with and understand her research Ways design and design research are changing as a result of the current health crisis The importance of revisiting and refreshing design research as conditions evolve and change Our Guest's Bio Terri is a design researcher and systems thinker fascinated by the complexity of the world of work. At Asana, a leading work management platform for teams, she heads up research focused on helping teams adopt better work practices. Her background in group and system dynamics, collaboration, and interaction design enables her to apply theory for impact in the real world. Terri holds an MSc in Human-Computer Interaction and has worked with organizations across e-commerce, culture and tourism, transportation services, agriculture, and more. Show Highlights [01:07] Terri talks about how she got into design research as a career. [02:57] A high-level look at the work Terri does at Asana. [04:40] How Terri structures her research when she's studying team dynamics. [05:20] Secondary research sources that are part of Terri's work. [06:01] Understanding a team's dynamics is the key to improving how a team can work together better. [07:10] Ways Terri and her team ensure the outputs of their research are understood and used effectively by stakeholders. [08:05] Question mapping as a way to find the key questions and concerns the stakeholders have about the problem space. [10:09] Terri talks more about how design research gets applied in real contexts. [10:15] How Terri uses the discovery debrief to provide a team with tools for thinking and action as they move forward in the problem space. [10:43] Helping the team narrow the scope and bring the problem space into focus. [12:27] The benefits of role-blending in work environments when it comes to working as a team in the design problem space. [12:56] How Terri works through situations where she meets resistance to her findings and insights. [13:09] Using the opportunity tree tool to ensure the team's work is actually going to address the identified problem. [14:48] Methods and tools Terri uses to help teams understand and connect with the research. [15:25] The value in revisiting earlier research on a regular basis to spot trends and long-term insights. [16:35] Research is not a static, permanent object; it is dynamic, always needing refreshing in response to change. [18:16] How Terri's research team has been impacted during the COVID-19 health crisis. [20:00] The virtual tools and frameworks Terri's using in her work now. [20:56] The opportunities and insights occurring in design research as a result of the health crisis. [23:52] Terri talks about wanting easier ways to help people get past their biases to allow them to go deeper into their own motivations and behaviors. [26:01] Resources Terri recommends for those interested in design research and design thinking. [29:29] How to find out more about Terri and her work.     Links   Her Twitter Her LinkedIn Terri on Medium Asana Getting Emotional: Our first steps with affective interactionBook Recommendation: The Social Life of Information, by John Seely Brown, Paul Duguid, and David WeinbergerBook Recommendation: The Service Innovation Handbook: Action-oriented Creative Thinking Toolkit for Service Organizations, by Lucy KimbellBook Recommendation: Thinking in Systems: A Primer, by Donella H. Meadows and Diana Wright Book Recommendation: The Power Paradox: How We Gain and Lose Influence, by Dacher Keltner Book Recommendation: Collaborating with the Enemy: How to Work with People You Don't Agree with or Like or Trust, by Adam Kahane Book Recommendation: Turning People into Teams: Rituals and Routines That Redesign How We Work, by Mary and David Sherwin     Other Design Thinking 101 Episodes You Might Like   Problem Spaces, Understanding How People Think, and Practical Empathy with Indi Young — DT101 E6   Design Thinking + Learning Science with Adam Royalty — DT101 E18   Designing Your Team + Teams in Design Education + Coaching Design Teams with Mary Sherwin and David Sherwin — DT101 E49    ________________   Thank you for listening to the show and looking at the show notes. Send your questions, suggestions, and guest ideas to Dawan and the Fluid Hive team. Cheers ~ Dawan   Free Download — Design Driven Innovation: Avoid Innovation Traps with These 9 Steps   Innovation Smart Start Webinar — Take your innovation projects from frantic to focused!

Have you ever find yourself working long hours but achieving less? Learn from the productivity expert Chris Bailey. As some people are fascinated with sports, music, or other interests, Chris is obsessed with the subject of productivity. He read and studied all things about productivity that he can get his hands to, talked to productivity experts around the world, and took productivity experiments on his self. No doubt, he is one of the go-to guys regarding understanding the science behind human productivity. Today, Chris will be blessing us with productivity tips and hacks to help you achieve more regardless of all the distractions in today's world. Chris describes himself as a nerdy kid growing up who loves burying his face into books a little bit more than interaction with people. Even though he loves making deep connections and relationships with other people, if he has an hour to spare, he’ll use it in devouring information from a book. Growing up, he loves to self-experiment and dig into research and get to the bottom of the science behind what makes us human, which is productivity. He’s devoted his time today helping other people live life in accordance with what makes us human and what can make us optimally productive, creative, happy, and fulfilled. Being productive does not mean working longer hours and spending sleepless nights. Be sure you are taking notes as Chris will be sharing productivity hacks. We will learn more about curiosity, how our mind works when it comes to retaining information, and exploring our creativity. We’ve touched other topics that I am sure will be of great interest to you, DreamNation tribe. Again, take notes and share this episode with everybody! Here’s What You Missed Learn productivity hacks from ChrisWhat can make us optimally productive, creative, happy and fulfilled?How important is curiosity?Understand the 3 things that we are naturally drawn toBooks and connection with peopleThe power of mind wandering Knowledge Nuggets [2:51] Sometimes you get the best results just by going into things casually and without pretense and just jumping in and letting curiosity drive you. [4:57] Productivity: The science of what makes us human on every single level. it's how we function. It's how we perform in a workplace type of environment. It's how we can find calm. [6:34] I think curiosity is the and should be the greatest driving force in our work and our lives. [8:48] I like to open my ears instead of open my mouth, because you take in more that way and you're able to process more that way and understand things a bit more that way. [12:22] "Hey, you have an hour to spare. How are you going to spend it? Right. And if you can't find a genuine connection there or something like that, pick up a book. [15:19] "Love is no different than sharing quality attention with someone." Quality attention and love are indistinguishable from one another. [21:54] Our attentions naturally drawn to anything that's three things: noble, pleasurable, and threatening. [25:07] there is a point at which an algorithm becomes so good at understanding us and what we want on a basal impulsive level that we begin to lose control of our behavior when we're in these apps. The internet is where our intention goes to die [27:46] We need depth. We just need it because depth is what gives our lives meaning. [29:20] I think most people don't want to begin working hard. I think people love working hard when they're working hard, but to get from the point of, you know, a nourish of not doing anything to that of working hard, that's a really tough hill to climb. [31:15] How to speed up? Jump totally into something, but jump into it for an amount of time that doesn't put you off. Self-kindness is one of the biggest missing ingredients when it comes to our productivity. We're so tough on ourselves. [33:34] Tip: Shrink that resistance. The resistance that we have to do doing things usually that is all stacked at the beginning of a task. We have to get our minds used to work sometimes. [36:22] Rest for 20 min every hour of work. we need that time to let our mind rest and wander a little bit, which allows us to come up with more ideas. [37:37] Scatter focus: We think about our goals 14 times as often when our mind is wandering versus when we're focused on something. [40:40] Ultimately it's mind wandering that gives our lives meaning. We spend so much of our time consuming anyway, that we need a chance to connect all that we have consumed. [47:09] You have to give yourself no choice but to succeed. And you have to give yourself that choice at the point where you're facing the most doubt. But at the point that you also realize that you know, enough people and you have the resources to make whatever you want to happen happen. [49:45] How to take action: Understand how the business works and understand how you can bring value. Important Reads and Links Recommended Books: Hyperfocus: How to Work Less to Achieve More by Chris BaileyThe Productivity Project by Chris BaileyHow Music Works by David ByrneBuzz, Sting, Bite: Why We Need Insects by Anne Sverdrup-ThygesonThinking in Systems: A Primer by Donella Meadows Chris Bailey Website:                                https://alifeofproductivity.com/Chris Bailey Instagram:                                              https://www.instagram.com/chrisbaileyauthChris Bailey Twitter:                                                   https://twitter.com/chris_baileyChris Bailey Podcast:                                                 https://alifeofproductivity.com/becomingbetter/ Love #DreamNation? Check Us Out on Apple Podcasts!  At Dream Nation, we’re all about building dreams. We do that through podcasts that motivate, educate, and entertain our listeners with some of the best entrepreneurs from around the world to get you to the best tips to level up your game in business in life. If you enjoyed this episode and want to keep building your dream,subscribe to the DreamNation podcast using the links below. Dream Nation on Apple Podcasts - https://podcasts.apple.com/us/podcast/dream-nation/id1457381714 Dream Nation podcast website - https://dreamnationpodcast.com/ Dream Nation Facebook group - https://www.facebook.com/groups/dreamnationcommunity/ Catch your host on Instagram - https://www.instagram.com/casanova_brooks/ If you are in DreamNation, thank you! Feel free to leave a review or share with a friend.

Garrett Smiley, Co-Founder of Sora Schools – an innovative, online high school where students explore their interests, learn however is best for them, and gain valuable exposure to future careers and fields of work. ----- Topics discussed in this episode: - What is Sora? - Why did you start it? - At what point did you look at the system and realize that there was a business opportunity to do something different? - Why there aren't a lot of options for alternative high-school options - The beginning years of Sora and how it works - How does Sora's student level of satisfaction compare to "traditional" school - How Sora handles socialization while being completely online How do you handle the common arguments and questions that parents have? Learn more about Garrett and Sora below: Garrett's Twitter: https://twitter.com/gw_smiles Garrett's LinkedIn: https://www.linkedin.com/in/gwsmiley/ Sora Schools: https://soraschools.com/ Sora's Website: https://twitter.com/soraschools Books referenced: Thinking in Systems: A Primer by Donella H. Meadows: https://www.amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557 ----- Praxis is a 6-month bootcamp that results in a full-time job at a startup. Learn more at: http://discoverpraxis.com/ Apply now at: https://www.discoverpraxis.com/apply

My guest for this episode is Tensie Whelan, Clinical Professor for Business and Society and the Director of NYU Stern’s Center for Sustainable Business. We start with an examination of the importance of monetizing the benefits of sustainability efforts to successfully embed the practices into the heart of the firms’ strategy and measure of economic performance. We then have a lively discussion on the promises and perils of relying on consumer demand to encourage firms to act in responsible ways. We wrap up with a discussion of the role of the state versus the firm in setting the rules of competitive markets. I hope you enjoy the conversation!Related material:-- Tensie's book: Nature Tourism, Managing for the Environment (1991). https://www.amazon.com/Nature-Tourism-Environment-Tensie-Whelan/dp/1559630361-- NYU Stern's Center For Sustainable Business: https://www.stern.nyu.edu/experience-stern/about/departments-centers-initiatives/centers-of-research/center-sustainable-business-- Tensie's recommended book: Thinking in Systems: A Primer, by Donella H. Meadows (2008). https://www.amazon.com/Thinking-Systems-Donella-H-Meadows/dp/1603580557 -- Matt's recommended book: The Overstory, by Richard Power (2018). http://www.richardpowers.net/the-overstory/ Host: Matt Mulford | Guest: Tensie Whelan | Editor: Théophile Letort See acast.com/privacy for privacy and opt-out information.

Ant taburečių pasikvietėme prisėsti atrankų konsultantą ir koučingo specialistą Povilą Godliauską ir Vinted technologijų vadovą Mindaugą Mozūrą ir temą kurią gvildename visi laikome labai svarbia - psichologinė sveikata. Pasidalinome sava patirtimi, padėstėme teorijos, suradome patarimų kaip rūpintis psichologine sveikata ir smagiai pasikalbėjome. Mūsų svečiai pasidalino šiomis knygomis: Povilas - Essentialism: The Disciplined Pursuit of Less by Greg McKeown Mindaugas - Thinking in Systems: A Primer by Donella H. Meadows

Carrie Hane Carrie Hane sees content strategy as a complex information ecosystem, not a simple stream of publications. Looking at content strategy as a system helps her give her clients a more complete picture of how content works. Carrie and I talked about: her recent decision to describe herself professionally by the activities she does instead of a job title or similar label her recent insight about the benefits of looking at content strategy as a system the problem of dealing with short-term thinking when content strategy is a long-term investment how the systems theory concepts of "stocks" and "flows" can provide a fuller picture of how content fits into an organization her hope that the idea of looking at content strategy as a system catches on and starts a conversation in the discipline how thinking about content strategy as a system can improve how agencies work with clients, and maybe even provide opportunities to deliver more and better service her ongoing efforts to learn about other domains and other disciplines and apply their insights to her work some of the fields of study that she thinks can make you a more well-rounded content strategist: statistics, psychology, marketing, relational databases, HTML, coding, design theory how studying a field like systems theory can help content strategists expand their thinking her frustration with folks who don't comprehend and appreciate the scope of content strategy how content strategy is more of a practice than a discipline the differences between the domain model used in her book and other models (systems models, mental models, ontology models, etc.) how the domain model is a useful tool for capturing the language related to a project and how it helps clients see the broader impact of her work what matters to her: "making sure people see all the pieces and can connect the dots that matter" Links to publications and people mentioned in the interview: Thinking in Systems: A Primer" by Donella Meadows You're Never Going to Sell Content Strategy blog post Aaron Bradley's blog on knowledge graphs, linked data, and semantic technologies taxonomy expert Bob Kasenchak research paper on content maturity in associations with Hilary Marsh and Dina Lewis her upcoming talk at OmnichannelX Carrie's Bio Carrie Hane is a creative problem solver and connector of people, processes, and technology. For more than 20 years, she's been helping organizations transform to meet the ever-changing needs of the people they serve and take advantage of the latest technology. She is the co-author of Designing Connected Content: Plan and Model Digital Products for Today and Tomorrow (New Riders, 2018), a handbook for a pioneering approach to sustainable digital publishing. Today, Carrie helps make health communication more accessible and relevant along with her colleagues and clients at Palladian Partners. She has a bachelor's degree in Political Science from Northern Michigan University and a Master's in International Affairs from The George Washington University. By far the most enlightening education she has received is being the mother of boys for over 17 years. Follow Carrie: Twitter TanzenConsulting.com (blog) LinkedIn Video Here's the video version of our conversation: https://youtu.be/Bn98ln5Cj84 Podcast Intro Transcript The field of content strategy has a lot of moving parts. Some folks try to explain it with simple publishing flow models. Carrie Hane sees content strategy more like an information ecosystem than a stream of publications. By looking at the practice as a complex system she's able to share with her clients a more complete picture of how content works. Carrie sees other benefits of looking at content strategy as a system, and she's hoping to start a conversation about this among her fellow content strategists. Interview Transcript Larry: Hi everyone.

Carrie Hane Carrie Hane sees content strategy as a complex information ecosystem, not a simple stream of publications. Looking at content strategy as a system helps her give her clients a more complete picture of how content works. Carrie and I talked about: her recent decision to describe herself professionally by the activities she does instead of a job title or similar label her recent insight about the benefits of looking at content strategy as a system the problem of dealing with short-term thinking when content strategy is a long-term investment how the systems theory concepts of "stocks" and "flows" can provide a fuller picture of how content fits into an organization her hope that the idea of looking at content strategy as a system catches on and starts a conversation in the discipline how thinking about content strategy as a system can improve how agencies work with clients, and maybe even provide opportunities to deliver more and better service her ongoing efforts to learn about other domains and other disciplines and apply their insights to her work some of the fields of study that she thinks can make you a more well-rounded content strategist: statistics, psychology, marketing, relational databases, HTML, coding, design theory how studying a field like systems theory can help content strategists expand their thinking her frustration with folks who don't comprehend and appreciate the scope of content strategy how content strategy is more of a practice than a discipline the differences between the domain model used in her book and other models (systems models, mental models, ontology models, etc.) how the domain model is a useful tool for capturing the language related to a project and how it helps clients see the broader impact of her work what matters to her: "making sure people see all the pieces and can connect the dots that matter" Links to publications and people mentioned in the interview: Thinking in Systems: A Primer" by Donella Meadows You're Never Going to Sell Content Strategy blog post Aaron Bradley's blog on knowledge graphs, linked data, and semantic technologies taxonomy expert Bob Kasenchak research paper on content maturity in associations with Hilary Marsh and Dina Lewis her upcoming talk at OmnichannelX Carrie's Bio Carrie Hane is a creative problem solver and connector of people, processes, and technology. For more than 20 years, she's been helping organizations transform to meet the ever-changing needs of the people they serve and take advantage of the latest technology. She is the co-author of Designing Connected Content: Plan and Model Digital Products for Today and Tomorrow (New Riders, 2018), a handbook for a pioneering approach to sustainable digital publishing. Today, Carrie helps make health communication more accessible and relevant along with her colleagues and clients at Palladian Partners. She has a bachelor's degree in Political Science from Northern Michigan University and a Master's in International Affairs from The George Washington University. By far the most enlightening education she has received is being the mother of boys for over 17 years. Follow Carrie: Twitter TanzenConsulting.com (blog) LinkedIn Video Here’s the video version of our conversation: https://youtu.be/Bn98ln5Cj84 Podcast Intro Transcript The field of content strategy has a lot of moving parts. Some folks try to explain it with simple publishing flow models. Carrie Hane sees content strategy more like an information ecosystem than a stream of publications. By looking at the practice as a complex system she's able to share with her clients a more complete picture of how content works. Carrie sees other benefits of looking at content strategy as a system, and she's hoping to start a conversation about this among her fellow content strategists. Interview Transcript Larry: Hi everyone.

We’ve masqueraded as a waiter with dreams of Hollywood this week to catch LA’s finest CX designer Matt Watkinson. Matt is co-founder and CEO of Methodical and an internationally renowned author, speaker, and consultant on customer experience and business strategy, speaking at events for the likes of Microsoft, Salesforce, American Express, and the FBI. His first book, The Ten Principles Behind Great Customer Experiences, won CMI’s Management Book of the Year, and his second book, The Grid, was shortlisted for 2019’s Management Book of the Year. He talks to us on his very unique early career path (he has never actually been employed), how designing an award-winning website for Argos launched him into the UX and ultimately the CX stratosphere, 10 CX principles to follow, his books, his frustrated dreams of being a pianist and so much more. Go gorge and enjoy. ///// Follow Matt on LinkedIn (https://www.linkedin.com/in/matt-watkinson/) . And on Twitter (https://twitter.com/mwtknsn) . Here is Methodical’s website (https://www.methodical.io/) . Watch Matt's COVID-19 Business Battle Plan (https://www.isolatedtalks.com/talks/covid-19-business-battle-plan/) and support ISOLATEDTalks.com (https://www.isolatedtalks.com/) .   Matt has written two books: The Grid (https://www.amazon.co.uk/Grid-Decision-making-Every-Business-Including/dp/1847941885) The Ten Principles Behind Great Customer Experiences  (https://www.amazon.co.uk/Principles-Behind-Customer-Experiences-Financial/dp/0273775081) Book Recommendations: Thinking in Systems (https://www.amazon.co.uk/Thinking-in-Systems-A-Primer/dp/B07FWCT1ZD/) by Donella H. Meadows The Nature of Technology (https://www.amazon.co.uk/Nature-Technology-What-How-Evolves/dp/0141031638) by W. Brian Arthur Financial Intelligence (https://www.amazon.co.uk/Financial-Intelligence-Entrepreneurs-Numbers-Harvard/dp/1422119157) by Karen Berman Mastery (https://www.amazon.co.uk/Mastery-Robert-Greene-Collection/dp/178125091X/) by Robert Greene /////

Listen and explore:The 3 financial buckets for a better lifeThe importance of developing a system that puts you firstMoving the meter: how feedback loops can make real changeThe power of cumulative decisions and compounding interestMentioned on this episode:Alasdair's Mindful Money Manager ProgramFAR OUT #58: Five Money Mantas for the New YearThinking in Systems: A Primer by Donella MeadowsConnect with us:Email us at host@thefaroutpodcast.comFollow FAR OUT on InstagramFollow JR on InstagramSupport this podcast:Become a patron at: https://www.patreon.com/thefaroutcoupleLeave a review on iTunes!Subscribe to FAR OUT and share this episode with a friend! :DCredits:Intro music: "Complicate ya" by Otis McDonaldOutro music: "Running with wise fools" written & performed by Krackatoa (www.krackatoa.com)

This week's episode discusses the crux of the legal drug industry with an example of a growing global issue, antimicrobial resistance. This is a casual book review of the book, Superbugs, An Arms Race Against Bacteria, written by William Hall, Anthony McDonnell and Jim O'Neill published by Harvard University Press, copyright 2018. After being gifted the book, host, Angela Stoyanovitch, falls in love with the topic of antibiotics, a category type of legal drugs. According to the book, Superbugs, approximately 1.5 million people die every year already as a result of antimicrobial resistance. The antibiotic crisis is still developing today.  Is it possible that many of us have abused antibiotics at some point? Are the right diagnostic tests in place within our health care provider systems? What's happening worldwide with resistant strains of bacteria? Do we even know what bacterial strains we are handling or up against as the bacteria evolves so rapidly? What responsibility do we have as individuals? What role does or should our governments play? What about the drug development industry or pharmaceutical companies? In order to understand this issue more fully, perhaps a systems thinking approach should be taken (a reference from a book titled, Thinking in Systems: A Primer, written by Donella Meadows.) As with any drug development topic, this one is complex but applicable to our everyday lives.  Listen in to learn more about Superbugs and potential solutions to this silent killer that include simple human behavioral changes such as hand washing up to a massive cry for global government, pharmaceutical and academic collaboration and funding for new legal drugs, etc.  This episode of Legal Drugs Podcast edited by Margaret Beveridge. 

Will Larson on Greater Than Code, Marcus Blankenship on Software Engineering Radio, Sonal Chokshi on Software Engineering Daily, Roman Pichler on Being Human, and Dave Thomas and Andy Hunt on Hanselminutes. I’d love for you to email me with any comments about the show or any suggestions for podcasts I might want to feature. Email podcast@thekguy.com. And, if you haven’t done it already, don’t forget to hit the subscribe button. This episode covers the five podcast episodes I found most interesting and wanted to share links to during the two week period starting September 2, 2019. These podcast episodes may have been released much earlier, but this was the fortnight when I started sharing links to them to my social network followers. WILL LARSON ON GREATER THAN CODE The Greater Than Code podcast featured Will Larson with hosts Jessica Kerr, Arty Starr, and Rein Henrichs. Will talked about systems thinking, specifically referencing Donella Meadows’ Thinking in Systems: A Primer. As a sixteen-year-old, he was exposed to systems thinking by his economics professor father. They talked about how to bring about change in complex systems and Rein brought up Virginia Satir’s change model.  They talked about various forms of dysfunction, with an example being tasks that are marked as completed by developers without first doing the work of validation. Will’s own example is that executives never miss their goals; they just redefine the goals so that they hit them. There is a certain level of seniority where you can never be held accountable because you are the accountability function. Getting back into the topic of how to change complex systems, Will referenced the book, The First 90 Days as a great explanation of the need to go slow and observe before you try to change things. He says that the “great man theory” has been out of style for decades in the study of history, but is still in style in tech as the most causal way to understand how change works and also the most comforting. Rein talked about how the heroic individual myth is the other side of the coin to the scapegoat. Just as you pile all the blame onto the scapegoat, you pile all the credit onto the hero. He says that cultures that engage in hero myth-building are also likely to engage in scapegoating. Will says he himself has not seen much scapegoating at the companies he works at, likely because those cultures were unwilling to hold folks accountable for their work, but he has seen the hero myth at every company he has worked. Will then spoke about the 10x engineer myth. Will says he meets people who have been in tech for six or seven years who have the idea that they are almost done with their career. It may be due to the “senior engineer after two years” phenomenon where the career path is not well-defined and a lot of companies don’t know how to take advantage of the skills of people with 15 to 20 years of experience. A second reason is that the industry is an overwhelming and draining environment and people choose to opt out of it. As a result, we have very few engineers who have been around long enough to witness the long-term consequences of their brilliant ideas. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/142-modeling-constraints-in-human-systems-with-will-larson/id1163023878?i=1000446345964 Website link: https://www.greaterthancode.com/modeling-constraints-in-human-systems MARCUS BLANKENSHIP ON SOFTWARE ENGINEERING RADIO The Software Engineering Radio podcast featured Marcus Blankenship with host Travis Kimmel. They talked about motivation, specifically motivation of engineering teams. Marcus says that motivation is the desire to get things done and every engineer coming out of school is motivated from day one. If you get one of these people hired onto your team and, two years later, they are demotivated, suffering from PTSD, scared to offer ideas, and figuring they are just a cog in a machine, your problem is your company or your team, not the engineer you hired. Marcus says he is doing secret research on motivation as he is now interviewing candidates for a job and asking them why they are looking to leave their current job. Nobody says, “Pay.” Often the answer is a lack of alignment with their boss or their company, resulting in the engineer losing the desire to contribute because of a relationship problem. These engineers are not stick-in-the-muds that are angry they don’t get to use COBOL anymore. Something happened where instead of having their ideas valued and heard and being part of the discussion, they somehow got disconnected from their boss. In the seventies, Marcus says, researchers discovered a strong correlation between positive employer-employee relationships and the amount of job satisfaction, quality of work, turnover intentions, and amount of promotions. We are thirty-five years into a few thousand scientific studies that continue to prove that the relationship one has with one’s supervisor matters more than any other factor when it comes to job performance and job satisfaction. Marcus says that a supervisor’s one true job is to create a trusting relationship with the people that report to you. Travis shared his own experience in having one-on-ones with his supervisors that felt to him like they were trying to artificial manufacturing a relationship because there was no indication of what the goal of the meeting was.  Marcus says that good one-on-ones are bi-directional. One-on-ones in which the boss just gets status updates from the subordinate and gives new marching orders are often dissatisfying for both parties. Another flawed kind of one-on-one is where it is all about the employee. Such one-on-ones are not effective and neither party likes these either. Marcus suggests that we apply to our one-on-ones the same Agile thinking that we apply to our work. Every month, at one of your one-on-ones, do a retro on the one-on-one. Talk about why you are doing them, what value you’re getting from them, and how to make them better. They talked about psychological safety. Marcus says a lot of managers don’t realize that they are not in a good position to measure psychological safety based on their own gut. He says tools like Claire Lew’s knowyourteam.com, officevibe.com, and other anonymous survey tools can help. When we become a manager or team lead that has you supervising or leading, we forget that we are in a position of power. Travis added that leaders need to be careful about what they say casually so that it doesn’t get taken as a mandate. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/episode-374-marcus-blankenship-on-motivating-programmers/id120906714?i=1000445260176 Website link: https://www.se-radio.net/2019/07/episode-374-marcus-blankenship-on-motivating-programmers/ SONAL CHOKSHI ON SOFTWARE ENGINEERING DAILY The Software Engineering Daily podcast featured a16z podcast host Sonal Chokshi with host Jeff Meyerson. Jeff started out by asking why a VC firm decided to start a podcast. Sonal says that a16z has always had a culture of writing, blogging, and sharing ideas. This led them to develop an editorial operation from which the podcast naturally followed. Jeff asked what lessons from blogging apply to podcasting. Sonal sees podcasting as the next evolution of blogging because of its similar intimacy and a similar feeling of authenticity. The difference, she says, is that podcasting is a community and a movement.  Sonal talked about her favorite a16z episodes, including an episode on emojis. She loved it because everybody understands how to use emojis but there is a lot of deep tech and governance involved in making emojis possible. That episode, she said, encapsulates the whole a16z podcast: the intersection of technology, people, politics, context, culture, and humanity.  Jeff brought up a16z’s connection to Mike Ovitz’s Creative Artists Agency. Having read Ovitz’s book and noticed how it portrays Ovitz as a workaholic, Jeff asked Sonal how she finds balance while drinking from the addicting technological firehose. Sonal says there is a lack of nuance in the debates about screen time and work/life balance. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/a16z-podcasting-with-sonal-chokshi/id1019576853?i=1000446547922 Website link: https://softwareengineeringdaily.com/2019/08/09/a16z-podcasting-with-sonal-chokshi/ ROMAN PICHLER ON BEING HUMAN The Being Human podcast featured Roman Pichler with host Richard Atherton. Richard asked Roman what a product manager is. Roman says a product manager is someone who takes an idea and helps bring it to life, launch it, make it successful, and keep it successful. Richard asked about the distinction between a product manager and Scrum’s notion of product owner. Roman sees the product owner as a product management role, but methodologies like SAFe have redefined the product owner to be a tactical role, misunderstanding the intention behind the role and the practicalities such as answering questions from the dev team, refining backlog items, and answering support and sales questions. He says there is too much focus on the details and this risks losing sight of the big picture. To do a good job for users and for the business, Roman says it is helpful to have people looking after digital assets with the right qualifications, skills, organizational support, authority, and autonomy. He says the term “mini-CEO” appeals to some product people because it indicates that product people need a certain level of authority, but a CEO would have marketing and sales functions under their control and product people do not. Richard asked what talents Roman had to develop to be a great product person. Roman started out as a programmer and began to help business groups come up with new products. What helped him most was to boost his own understanding of how business works and the second most important element was letting go of being interested in how digital products work and focusing instead on who benefits from them. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/72-to-manage-products-is-to-care-with-roman-pichler/id1369745673?i=1000446514943 Website link: http://media.cdn.shoutengine.com/podcasts/4081235a-554f-4a8f-90c2-77dc3b58051f/audio/9b2501e7-e618-46f6-8f41-abd69c871211.mp3 DAVE THOMAS AND ANDY HUNT ON HANSELMINUTES The Hanselminutes podcast featured Dave Thomas and Andy Hunt with host Scott Hanselman. Scott started by asking whether Dave and Andy knew at the time they wrote the Pragmatic Programmer 20 years ago that they were writing what would become a seminal work. Dave said that both of them were stunned by its success. The book was intended as a way to clarify their own thoughts based on their experiences as consultants in which their clients all had the same kinds of problems: inconsistent builds, the shipping of untested code, and impossible-to-change designs. Scott asked about the importance of the name of the book. Andy said that there was a strain of thought at the time the book was written that was dogmatic and they deliberately pushed against such approaches. Dave pointed out that this was harder on their readers because it forced them to figure out for themselves what works for them. They got into a discussion of what kind of educational background one needs to be a successful programmer. Dave revealed that he is currently teaching classes at SMU to, he says, corrupt the youth by teaching them things like functional programming, and because traditional computer science education is poorly serving the industry and the student. People are coming out of university with tens or hundreds of thousands of dollars of debt and, in terms of their value in the industry, they are not much different from people who are coming out of eight-week bootcamps. He teaches third or fourth year undergraduates and graduate students and he has found that none have been shown any form of testing. He would much rather hire someone who had the right attitude, was smart, and who could talk to people and he could show such a person how to code while on the job. Andy added that he gets the feeling that most computer science programs are there to teach you to become a professor of computer science rather than a problem-solver. What Andy says people need to learn, and what university education is not providing, are problem-solving skills. Apple Podcasts link: https://podcasts.apple.com/ca/podcast/pragmatic-programmer-celebrates-20-years-dave-thomas/id117488860?i=1000446461596 Website link: https://hanselminutes.simplecast.com/episodes/the-pragmatic-programmer-celebrates-20-years-with-dave-thomas-and-andy-hunt-VBmLw9lP LINKS Ask questions, make comments, and let your voice be heard by emailing podcast@thekguy.com. Twitter: https://twitter.com/thekguy LinkedIn: https://www.linkedin.com/in/keithmmcdonald/ Facebook: https://www.facebook.com/thekguypage Instagram: https://www.instagram.com/the_k_guy/ YouTube: https://www.youtube.com/c/TheKGuy Website:

00:48 - Will’s Superpower: 1) The ability to take something complicated and to find simple ways to think about it that work most of the time. 2) A rigorous love of structure. Thinking in Systems: A Primer (https://www.amazon.com/gp/product/1603580557/ref=as_li_qf_asin_il_tl?ie=UTF8&tag=therubyrep-20&creative=9325&linkCode=as2&creativeASIN=1603580557&linkId=2f955f8b81a88700bdf8f1cd379e0c70) 02:30 - Systems Thinking/Theory Stella (https://www.iseesystems.com/store/products/stella-architect.aspx) 08:48 - How do you know when to stop modeling? 10:12 - How do you figure out what your team’s rate of change is? Organizational Changes Process Changes Changes to the Software Systems You’re Managing Virginia Satir’s Change Model (https://expertprogrammanagement.com/2018/10/satir-change-model/) 19:30 - Focusing Attention Flow: The Psychology of Optimal Experience (https://www.amazon.com/gp/product/0061339202/ref=as_li_qf_asin_il_tl?ie=UTF8&tag=therubyrep-20&creative=9325&linkCode=as2&creativeASIN=0061339202&linkId=e9faa7b9d66edbae1e2c610f55ebde4c) 20:31 - Impacting Systems 24:47 - Patterns of Dysfunction The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter, Updated and Expanded (https://www.amazon.com/gp/product/1422188612/ref=as_li_qf_asin_il_tl?ie=UTF8&tag=therubyrep-20&creative=9325&linkCode=as2&creativeASIN=1422188612&linkId=70478b6c58e8a4a81afa96d2fa80fe1e) 32:13 - Sharing Ideas and Contributing with Systems Thinking The Portal Podcast (https://podtail.com/en/podcast/the-portal/) 38:59 - Having Adaptive Capacity 44:30 - Taking Bets (Risks): Cheap vs Expensive 48:10 - Systems Having Properties and Behaviors and Building Useful Missing Tools Good Strategy Bad Strategy: The Difference and Why It Matters (https://www.amazon.com/gp/product/0307886239/ref=as_li_qf_asin_il_tl?ie=UTF8&tag=therubyrep-20&creative=9325&linkCode=as2&creativeASIN=0307886239&linkId=6e73e7f9b9bd877daeb787de395da471) Reflections: Jessica: The difference in reasoning about properties vs reasoning about behavior. Will: It’s easy to look at yourself sometimes as the lone practitioner trying to pull the industry forward. But, it’s exciting to have conversations like these to know there are other people out there trying to do the same thing. Arty: Systems thinking as a way to think about how to optimize the quality of decisions. Rein: A problem is a reduction of the system. One of the most important skills for a systems thinker and a problem solver is the ability for form a problem with a complete understanding of the complete mess that we’re choosing to not think about right now. This episode was brought to you by @therubyrep (https://twitter.com/therubyrep) of DevReps, LLC (http://www.devreps.com/). To pledge your support and to join our awesome Slack community, visit patreon.com/greaterthancode (https://www.patreon.com/greaterthancode) To make a one-time donation so that we can continue to bring you more content and transcripts like this, please do so at paypal.me/devreps (https://www.paypal.me/devreps). You will also get an invitation to our Slack community this way as well. Amazon links may be affiliate links, which means you’re supporting the show when you purchase our recommendations. Thanks! Special Guest: Will Larson.

Buckminster Fuller famously said that “waste materials are simply resources we haven’t found a use for.” So, what if we could use agricultural waste products like corn husks or coconut coir as building materials? The truth is that we can, and a number of innovative sustainable builders are working to not just reduce the carbon emissions associated with construction but turn homes and commercial buildings into carbon storage units.  Chris Magwood is the executive director of The Endeavour Centre, a nonprofit sustainable building school in Ontario. He is also the author of seven books on sustainable building and the former operator of Camel’s Back Construction, a company responsible for the design and construction of 30-plus straw-bale homes and commercial buildings. Jacob Deva Racusin is the co-owner of New Frameworks, a carbon responsive building company offering services in green remodeling and new construction. He is a BPI-certified contractor and Certified Passive House Consultant and an active member of the Embodied Carbon Network’s Renewable Materials Task Force. Today, Chris and Jacob join Ross, Christophe, and Alexsandra to explain how they each came to build straw-bale homes for their families—and how those independent ventures grew into businesses. They discuss the top themes covered at the Living Future Conference, including the connections between climate action and social justice and the need to leverage systems thinking as we scale climate solutions in building. Chris and Jacob share the possibilities around carbon beneficial multifamily buildings and walk us through the benefits of several carbon responsive building materials. Listen in for insight into end-of-life considerations for drawdown buildings and learn how we might leverage agricultural waste in a particular region to construct buildings that store carbon and reverse climate change now!   Resources  Endeavour Centre New Frameworks Living Future Conference Making Better Buildings: A Comparative Guide to Sustainable Construction for Homeowners and Contractors by Chris Magwood Chris, Jacob & Ace’s Carbon Drawdown NOW! Presentation Farming While Black: Soul Fire Farm’s Practical Guide to Liberation on the Land by Leah Penniman Thinking in Systems: A Primer by Donella H. Meadows Kate Simenon on RCC EP061 The Tyranny of Metrics by Jerry Z. Muller Ann Edminster Amanda Ravenhill on RCC EP019 ICAO Biomimicry Institute WWF’s Greener Skies? Presentation Fibersheds on RCC EP070 Carbon Leadership Forum Embodied Carbon Network Architecture 2030 Carbon Smart Materials Palette   Connect with Ross & Christophe Nori Nori on Facebook Nori on Twitter Nori on Medium Nori on YouTube Nori on GitHub Nori Newsletter Email hello@nori.com Nori White Paper Subscribe on iTunes Carbon Removal Newsroom   Key Takeaways [0:45] Chris’ path to reversing climate change Built first straw-bale house in Ontario for family Grew into contracting + teaching business Master’s to study climate impacts of building [6:26] Jacob’s path to reversing climate change Search for home (wife chemically sensitive) Solution to build own straw-bale house Cofound carbon responsive building company [10:57] The top themes at the Living Future Conference Climate action + social justice simultaneous Approach from systems thinking perspective [14:19] The concept of decolonizing buildings Put life back in soil AND plant stock in building Connection between ecological + social justice [18:26] The value in both reductionist AND systems thinking Start with simple answer (e.g.: switch out foam for fiberboard) Consider product chain as scale up, look at systems Example to study embodied impact of passive house [24:41] The possibilities around carbon beneficial multifamily buildings Biogenetic materials in interiors (non-toxic certifications) Moderate-story, mixed-use can store more carbon than skyscrapers [32:24] Other innovative carbon beneficial building materials Hempcrete Coconut coir Aggregate from carbonated waste Agricultural residue [40:59] How to identify ag waste for building materials 10% of straw grown in US annually could insulate 2M homes Map ecological services provided by developing regions [45:38] The end-of-life considerations re: carbon stored in buildings Build new construction to last long time Make dismantlable Turn into biochar, use stalk for fuel [48:36] Why it’s easy to measure carbon storage in buildings Variables skew numbers in energy-efficient buildings One pound of straw = 48% carbon  [50:44] How listeners can promote drawdown building Organizations like Carbon Leadership Forum, Architecture 2030 Encourage alignment of regenerative ag + building industries Support regional manufacturing (e.g.: micro-factories on farms) Involvement in execution of climate policy

This week, Dani has a meltdown at the happiest place on earth (Ren Faire, duh, where were you thinking?) and Britt considers fleeing the country. Your hosts are Danielle Reynolds and Britt Harris, known together as Two Evil Actors. ***** In this episode we: - Experience the climax, the Game-of-Thrones-season-finale, if you will, of Britt’s tax year. - Talk about working on your romantic relationship….with your MONEY. - Let a very small event trigger a very huge meltdown about—you guessed it… - THIS IS NOT A PODCAST ABOUT CLIMATE CHANGE. - Learn how thinking in systems can help us rebuild a sense of community in the modern world. ***** As referenced in the episode: - The “How Can We Be Less Rude to Bees?” episode of Jonathan Van Ness’ podcast, Getting Curious. - Linking once again to the Sunrise Movement! Their “Road to the Green New Deal” is mostly over now, unfortunately, but if you are listening from Chicago, check out their event this weekend to learn more about the movement! Otherwise, connect with your local Sunrise hub to use your climate-change-despair to motivate you to action. - Thinking in Systems: A Primer by Donella Meadows. That's right, that's a free link to a pdf of the entire book. Or you can order it through your local bookstore or library. ***** Find us (Two Evil Actors!) online: Instagram / Twitter / FB : @twoevilactors twoevilactors@gmail.com

Cracks in the pavement happen when there are extreme temperatures or when a sidewalk has settled. Our cleaning businesses can also have get cracks in the pavement. Stress, overwhelm, and neglect are contributing factors to broken systems. Angela Brown, The House Cleaning Guru give tips to recognize when you have cracks in the pavement. And steps to take if your business is crumbling so you can repair uneven cement. Any maid service is only as strong as the foundation its built on. Today's Ask a House Cleaner sponsors are Savvy Cleaner Training (House cleaning training.) Savvy Perks (employee perks for house cleaners and their employees.) HouseCleaning360 (List your business and find new leads.) My Cleaning Connection (a resource hub for ways to prevent business damages. *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/cracks-in-the-pavement/   *** MORE VIDEOS LIKE THIS *** Broken Vacuum - https://youtu.be/wmCpLk43Eic Damage Control for House Cleaners - https://youtu.be/eFHErJW-f5k Housekeepers Having a Bad Day - https://youtu.be/iwpQq1Dasfg Accused of Theft While House Cleaning - https://youtu.be/hWBVEs0XoLk 11 Ways to Overcome a 1-star review - https://youtu.be/6d-CyNAXfKw   *** RESOURCES FROM THIS EPISODE *** Why Things Are Falling Apart and What We Can Do About It - https://amzn.to/2K6HiXi Principles: Life and Work - https://amzn.to/2trZmke The System is the Secret: Proven Ways to Implement the Systems that Will Transform and Grow Your Business - https://amzn.to/2tvfXnp Thinking in Systems: A Primer - https://amzn.to/2tAFD2f Scaling Up: How a Few Companies Make It...and Why the Rest Don’t - https://amzn.to/2tCm1K5 We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. *** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids. *** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU! *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com SAVVY PERKS – Employee Benefits for Small Business Owners – https://savvyperks.com

How would justice work in a society without government? For most people, tackling this question can be a daunting challenge, until you realize that non-state and voluntary legal systems already exist all over the world, and have for millennia. Let's learn about them!

We're captivated by our guests this week, as Meg (creator of Samsara, lead writer on 80 Days, and contributor on Sunless Sea) and Richard (game designer on Gex, Pandemonium, the Soul Reaver series, lead game designer on Jak X and the first three Uncharted games, and Associate Professor in the Interactive Media and Games Division at USC) talk about the cultural influences of tabletop, LARPing and interactive theatre on games, the woes of being a freelance writer, finding work-life balance, the importance and need for editors, the propensity for systemic thinking, unfairness in games, following the rules of fiction vs the rules of games, systemizing choice, the structure of 80 Days, research giving safety to the player, whether genres are useful, the generic influences of The Velvet Underground and The Doors, games confident enough to not explode all over your face when you start them up, and taking responsibility for the stories and games we put out into the world. Our Guests on the Internet Meg's Twitter and Website. Richard's Twitter and Website. Stuff We Talked About The Art of Fiction #2: Meg Jayanth by Duncan Fyfe The Masque of the Red Death Sleep No More The Meadow EA_Spouse Henry Miller’s 11 Commandments of Writing Meg's GDC 2015 talk - Leading Players Astray : 80 Days & Unexpected Stories Dogme 95 All Watched Over by Machines of Loving Grace by Adam Curtis Thinking in Systems: A Primer by Donella H. Meadows Cybernetics: or the Control and Communication in the Animal and the Machine by Norbert Wiener Meg's PRACTICE 2015 talk on Unfairness in Games The Year of the Crush: How the Radically Unfair Candy Crush Saga Took Over Our Lives by Tevis Thompson Donkeyspace by Frank Lantz Towards a Steampunk Without Steam by Amal El-Mohtar Wheels of Aurelia Our theme music was composed by 2Mello, and our logo was created by Lily Nishita.

Curt McNamara, P.E. is a practicing designer with 30 years experience in medical, commercial, and industrial markets. An active Institute of Electrical and Electronic Engineers member, Curt received the IEEE Millennium Medal in 2000 for his ongoing work in education. He has worked with the Biomimicry Institute to create content for the Biomimicry Toolbox, is a Biomimicry Education Fellow, and helps with the Biomimicry Education Network. Curt created and teaches the Systems and Innovation courses for the Minneapolis College of Art and Design (MCAD) Master of Sustainable Design, and works to ensure that every student gets a grounding in the techniques of biomimicry and systems thinking. System Ah-ha! Curt's first Earth Day left him with the awareness that local actions have a global affect. Favorite System Tool "It depends." System mapping, for example GIGA-mapping, especially representing different perspectives. Learning Resource Nexus: Small Worlds and the Groundbreaking Science of Networks, Mark Buchanan Thinking in Systems: A Primer, Donella Meadows Design by Nature: Using Universal Forms and Principles in Design, Maggie McNabb Cradle to Cradle: Remaking the Way We Make Things, William McDonough Systems Thinking Made Simple New Hope for Solving Wicked Problems, Derek and Laura Cabrera Advice "Taking a systems approach is going to make everything easier and better."  Contact Minneapolis College of Art and Design: Masters in Sustainable Design (mcad.edu/faculty/curt-mcnamara) SystemDesignReview.com LinkedIn: Curt.McNamara    

Randall Anway is a Registered Architect in New York and Connecticut.  He specializes in design research and is inspired by natural patterns and systems.  He holds a Master of Architecture from the University of Illinois, Urbana-Champaign and Bachelor of Fine Arts from the University of Connecticut.   His Accreditations include Certified Biomimicry Specialist, LEED AP, and Certified Sustainable Building Advisor. Randall’s experience includes building systems research for the Army Corps of Engineers and facility information management at Xerox Corporation, as well as high-end residential design.  His research and design experience spans from software simulation to historical building materials and residential, commercial and institutional projects.  He is a member of the American Institute of Architects (AIA), INCOSE Natural Systems Working Group, and a founding member of Biomimicry NYC.  An occasional contributor to the online journal, Zygote Quarterly, he is constantly learning about the changing world of design.  Based near Long Island Sound in Connecticut, he offers consulting through his firm, New Tapestry, LLC. System Ah-ha! Observing the ecosystem of the Sonoran Desert Favorite System Tool Other people's imaginations Using cameras to think in a visual way Pen and Paper Learning Resource Thinking in Systems: A Primer by Donella Meadows Signals and Boundaries: Building Blocks for Complex Adaptive Systems by John Holland The Extended Organism: The Physiology of Animal-Built Structures by J. Scott Turner InsightMaker.com - A free dynamic modeling and simulation web application Advice “Apprenticing to the biological world means learning to observe and interact safely and productively.” Contact Facebook or LinkedIn: randallanway New Tapestry, LLC (new-tapestry.com) Biomimicry NYC (biomimicrynyc.com) Zygote Quarterly (zqjournal.org)