Podcasts about Sun Valley

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Prayer isn't just something we do, but an invitation into a deeper relationship with Jesus. In this episode, Chad and Robert continue the conversation around prayer by exploring what it means to wait on the Holy Spirit. From navigating bitterness and distraction to recognizing the peace that comes from true surrender, this conversation invites us to slow down, open our hands, and trust that God meets us not through effort, but through presence.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:00:00 What Does It Mean to Know God?00:48 Waiting on the Holy Spirit01:41 Praying in the Spirit Explained03:55 Word and Spirit Together06:27 Accessing God Through the Holy Spirit07:27 Surrender as the Key08:24 How Bitterness Quenches the Spirit11:30 Recognizing a Lack of Peace13:57 Learning Surrender Through Worship17:34 What God's Presence Feels Like20:08 Making Space to Wait on God23:31 When Prayer Has No Words26:16 Faithfulness in Dry Seasons

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Praying for healing can feel confusing, especially when you pray and the outcome isn't what you hoped for. In this episode, Chad and Robert talk honestly about why we should still pray for healing, what role faith plays, and how to pray in a simple, loving, non-weird way.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:00:24 Why healing prayer can be emotional01:39 Why we still pray for healing02:28 Faith matters03:21 Jesus and unbelief03:59 Stories of healing05:18 When healing doesn't happen06:42 Ultimate healing in heaven08:39 Why Jesus healed people10:01 Signs that point to Jesus11:17 “Do I have the gift of healing?”14:04 Willing to look foolish15:09 Pray for people right now16:15 Listen to the person, then the Spirit21:18 Keep it simple22:37 The most important part: love26:51 Teach your kids to pray for healing

Leading Into 2026: Executive Pastor Insights Momentum is real. So is the pressure. This free report draws from the largest dedicated survey of Executive Pastors ever, revealing what leaders are actually facing as they prepare for 2026. Why staff health is the #1 pressure point Where churches feel hopeful — and stretched thin What worked in 2025 and is worth repeating Clear decision filters for the year ahead Download the Full Report Free PDF • Built for Executive Pastors • Instant access Welcome back to another episode of the unSeminary podcast. We’re continuing our conversations with executive pastors from prevailing churches, unpacking what leaders like you shared in the National Executive Pastor Survey, so you can lead forward with clarity. Today we're joined by Paul Alexander, Executive Pastor at Sun Valley Community Church and Senior Consultant with The Unstuck Group. With more than 25 years of ministry experience and nearly 15 years at Sun Valley, Paul brings a blend of practitioner insight and coaching wisdom. Sun Valley is one of the fastest-growing churches in the country, with six physical locations, a prison campus, and more expansion on the way. In this conversation, Paul helps unpack one of the most pressing themes from the National Executive Pastor Survey: staff health, culture, and organizational structure. Is your church clear on vision and strategy but still struggling to move forward? Do you sense tension or fatigue beneath the surface of your staff team? Paul offers candid, practical guidance on how leaders can cultivate both healthy and high-performing teams. Staff culture is often the real growth lid. // Many churches leave strategic planning sessions with remarkable clarity—clear vision, strong strategy, and actionable next steps—yet still fail to move forward. The reason is rarely theological or missional; it's cultural. Team culture and staff structure often become the limiting factor. Just as personal growth stalls when internal issues go unresolved, churches stall when unhealthy patterns persist within leadership teams. Healthy and high-performing. // Many churches swing between two extremes: high performance with little concern for soul health, or relational warmth with minimal accountability to achieve the vision. Neither honors the full call of ministry. The healthiest teams refuse to live at either end of the pendulum. Instead, they pursue a culture where people are cared for deeply while being challenged to steward their gifts faithfully toward the mission. You can't legislate health. // Health cannot be enforced through policies alone. Leaders set the tone through example, not rules. Staff watch how senior leaders manage time, rest, family, boundaries, and pressure. Late-night emails, skipped days off, and constant urgency quietly shape expectations—even if leaders say otherwise. Pastors need to lead with moral authority, not moral perfection: modeling rhythms that reflect trust in God rather than fear-driven overwork. Practical rhythms that protect people. // At Sun Valley, staff health is reinforced through intentional systems. Leaders are expected to take their days off and use vacation time; reports track whether staff actually do. Full-time staff receive sabbaticals every seven years, including non-director-level roles. Marriage retreats are offered as a gift to staff couples, recognizing that healthier marriages produce healthier ministry. These investments cost little financially but yield long-term fruit in sustainability and trust. Hire leaders, not doers. // A common staffing pitfall is hiring doers instead of leaders. While competence and skill earn someone a seat on the team at Sun Valley, long-term effectiveness depends on their ability to develop others. Staff are evaluated not on how much ministry they personally accomplish, but on how well they equip volunteers to lead. Volunteers are the heroes; staff exist to serve and multiply them. This mindset shifts ministry from bottlenecked to scalable. Structure must evolve with growth. // Churches often treat structure as fixed, but Paul insists that growing churches must restructure continually. Span of care, staffing ratios, and role clarity must be revisited regularly. He points to healthy benchmarks—such as staffing costs and staff-to-attendance ratios—as helpful indicators, not rigid rules. When leaders ignore structure, culture suffers; when structure is aligned, momentum increases. Fruit requires clarity and measurement. // Every staff role at Sun Valley includes measurable outcomes. Paul likens this to personal goals—no one expects a marriage to improve without intentional action. Clear metrics create focus, alignment, and accountability. Monthly one-on-ones blend personal care with performance review, ensuring leaders are supported holistically while still moving the mission forward. Encouragement for leaders sensing tension. // For executive pastors who feel something is “off” but can't quite name it, Paul urges them not to ignore that instinct. Growth exposes weaknesses, and structure or culture may need adjustment. Whether the issue is misalignment, unclear expectations, or misplaced roles, addressing it early prevents deeper damage later. To learn more about Sun Valley Community Church, visit sunvalleycc.com. For resources on staff health, structure, and strategy, explore theunstuckgroup.com or email Paul directly. Watch the full episode below: Thank You for Tuning In! There are a lot of podcasts you could be tuning into today, but you chose unSeminary, and I'm grateful for that. If you enjoyed today's show, please share it by using the social media buttons you see at the left hand side of this page. Also, kindly consider taking the 60-seconds it takes to leave an honest review and rating for the podcast on iTunes, they're extremely helpful when it comes to the ranking of the show and you can bet that I read every single one of them personally! Thank You to This Episode’s Sponsor: SermonDone Hey friends, Sunday is coming… is your Sermon Done?Pastor, you don't need more pressure—you need support. That's why you need to check out SermonDone—the premium AI assistant built exclusivelyfor pastors. SermonDone helps you handle the heavy lifting: deep sermon research, series planning, and even a theologically aligned first draft—in your voice—because it actually trains on up to 15 of your past sermons. But it doesn't stop there. With just a click, you can instantly turn your message into small group guides, discussion questions, and even kids curriculum. It's like adding a research assistant, a writing partner, and a discipleship team—all in one. Try it free for 5 days. Head over to www.SermonDone.com and use promo code Rich20 for 20% off today! Episode Transcript Rich Birch — Hey friends, welcome to the unSeminary podcast. Really glad that you’ve decided to tune in. We’re doing a special series here this month where we’re looking at the results of a national survey that we did of executive pastors across the country. And we’ve pulled in some leading XPs from prevailing churches to help us think through these issues. Like we’re sitting across the table, if you talk about this problem, they want to help you with that. And today it’s our honor, our privilege really to have Paul Alexander with us. He is the executive pastor at Sun Valley Church for over 10 years. He has 25 years of experience. He’s a senior consultant with Unstuck, I think for 13 years. And he’s worked with all kinds of churches on health assessment, strategic planning. Sun Valley, if you don’t know this church, you’re living under a rock. fantastic church in Arizona, six physical locations, if I’m counting correctly, plus in prison, plus online. It’s repeatedly one of the fastest growing churches in the country. Paul, welcome to the show. So glad you’re here.Paul Alexander — Yeah, Rich, glad to be with you. Hopefully the conversation can help your listeners, man.Rich Birch — I really appreciate that. Why why don’t you fill in the picture about Sun Valley? I know we’ve had you on in the past. You should go back and listen, friends, but kind of give us the Sun Valley picture. Kind of tell us a little bit about that to set some context today.Paul Alexander — Yeah, man, been here now for almost 15 years. It’s wild to think back. When I first joined the team, it was one location, 10 acres, one exit, one entrance.Rich Birch — Wow.Paul Alexander — And, you know, there’s a lid to what you can do with that. And so we had originally went multi-site because we had to go multi-site. You know, the mission that Jesus gave the church to help more people meet him and grow up in their friendship with him. We had a lid to that with the space we were in. And so we had to go multi-site. It wasn’t cool. It wasn’t cute. It wasn’t fun. It wasn’t an experiment. It was like, if we’re going to obey Jesus, we don’t have an option.Rich Birch — Right. Yes.Paul Alexander — And so over the years, we’ve had the opportunity to add new locations. And, yeah, six physical locations, one in a prison. Our next prison campus opens up Q1. We grand open our Chandler location in March, and we break ground on San Tan in May. So, yeah, man, fun times, lots of people meeting Jesus.Rich Birch — So multi-sites not dead at Sun Valley.Paul Alexander — Man, multi-site’s not dead in America. Yeah.Rich Birch — I know. And it’s true, right? It’s one of those like, people are like, oh, I don’t know. That’s an old idea. I’m like, that’s not what I’m seeing. I’m like, gosh, there’s so many prevailing churches like Sun Valley that are just doubling down. That’s that’s fantastic. Rich Birch — Well, looking forward to today’s conversation. So friends, you’ve joined us actually for within, what did we ask, two questions that were about fears for next year and or for this year, 2026, you caught me. We recorded this late in 2025.Rich Birch — And we’re talking today about the biggest fear. 24.8% of all respondents identified staff health, organizational structure, morale, succession, leadership – the people issues as a primary fear heading into this year. In fact, and then a separate question we asked about data and insight. Where are you lacking some of that? Almost 9% of respondents answered that they’re looking for better data on staff pipeline and org chart and leadership development, these sort of things.Rich Birch — When you combine them together what does that mean? Nearly three in ten surface staff related tension as a defining pressure point for 2026. And when I was thinking about this issue, I thought of no one better than Paul to pull on and to have this conversation with. So Paul, when you look at the churches across the country, you interact with a lot of churches both just because you’re a great person and through Unstuck, and you’re and Sun Valley’s a leading church and people will ask you questions all the time. Where do you think staff health breaks down the most and why is that? Why is this such a tension for us as we lead from our seats?Paul Alexander — Yeah, well, to your point, Rich, it comes up repeatedly with my work with Unstuck with churches. It’s not uncommon to do a health assessment, strategic planning with the church, and you walk out of the room and they have great clarity on vision, on where they’re going next. They have great clarity on strategy, like how they’re actually going to pull this off and do it.Paul Alexander — And yet you walk out of the room and the lid to move towards that vision, actually obey Jesus and do what Jesus has commissioned and command commanded them to do, the lid is the culture of the team. And the team culture and the team structure is what’s holding them back from going where Jesus wants them to go. Paul Alexander — Which we shouldn’t be surprised by this, frankly. that’s That’s the organizational side of how that shows up. This shows up in our own life personally. So on a micro scale, what’s preventing you and I from actually following Jesus and what He’s calling us to do in 2026? Well, it’s not Jesus’s problem. The problem is not with him. The problem usually with us.Rich Birch — Yes.Paul Alexander — The problem is with how we structure our life, our family, our time, maybe something in our own heart and in the culture of our own heart and our families.Paul Alexander — And so on on a macro scalele scale in the church, it’s not a surprise that this shows up. Most most churches have a tendency to run on a pendulum, Rich, of either being a really high performing team or a very, very healthy team. And at Unstuck, we want we want staff teams to be both very healthy and very high performing.Paul Alexander — The the problem is most churches, their staff swing through that pendulum from one side to the other. And so, and you’ve seen this repeatedly, where it’s take ground and in just do the next thing. And they’re very project oriented and destination oriented, and they have a tendency to not really care about the soul of the team, the health of the team, and they’re caring much more about the the destination they’re chasing.Paul Alexander — Or they’re sitting around looking at each other, praying for one another, kumbaya-ing together, and they’re neglecting the actual call that God’s put on their life. It’s not just a personal holiness, but to invite others people other people to know Jesus as well.Paul Alexander — And while that’s an over-exaggeration, fundamentally, that’s very true of what happens with staff teams. And so, yeah, walking away from a strategic planning with the church, you’re thinking, oh, they’ve got everything they need.Rich Birch — Right.Paul Alexander — They just don’t have the culture to pull it off. their Their staff culture is going to prevent them from going where God wants them to go. Or they’ve hired ah a lot of doers on the team and they don’t actually have leaders. So they’ve hired people to do ministry instead of lead ministry. Or they don’t really have a development pipeline. You know, they don’t have a plan to coach up and build up people that the Lord’s already entrusted to them right underneath their nose, to invite them into leadership in the church. And so, yeah, there’s some overarching things that are common.Rich Birch — Yeah, so when I saw this came out, I wasn’t surprised by this result. We’ve seen similar results in past years. But whenever I look at this fear that leaders have, I’m reminded what our mutual friend Jenni Catrin says. She talks about senior leaders are, we think our staff culture is better than it actually is. Like from our perspective, sitting as an executive pastor, lead pastor, we look around and we’re like, man, this is a great place to work. But that’s not necessarily the case with our people. Rich Birch — Sticking with this idea of like high performing and healthy, when you think about Sun Valley or the churches you coach, what are some practical rhythms or structures that you’ve put in place or seen put in place that really help try to do both of those things. Cause I think that’s, I think that’s ultimately what honors the Lord is like, we do want to be high performing. We, the mission’s massive. Like, gosh, we got to get out and reach some people, but we, we don’t want to drive over our people to get there. Paul Alexander — Yeah.Rich Birch — Help us understand what does that practical, some of those practical rhythms look like.Paul Alexander — Well, I don’t I don’t think a lot of XPs are going like what I’m about to say… Rich Birch — Uh-oh. Paul Alexander — …but you you cannot legislate health. You can’t. You can’t build enough guidelines. You can’t build enough policies. You can’t make people be healthy. You also can’t lead a healthy organization unless you yourself are healthy. It’s that’s a just it’s just a fact. You can’t take your family somewhere you haven’t been.Paul Alexander — You disciple people, to use a Bible word for a second, you can’t disciple your own children and your own family and people close to you by intention or neglect. We do that all the time, and unless you have something to actually give them. And so this is why even in the Old Testament, you know God gives the law and we realize we can’t live up to the law. And so it honestly only shows our own imperfection. Right. And so God you know, Jesus says, “Well, hold on a second. The Sabbath was made for man. Man wasn’t made for the Sabbath.” Paul Alexander — And so um what does that mean? It means, I think, as executive staff, senior staff in the church, you actually have to lead with some moral authority in this area. And so people are going to watch if if they get an email from you at 11 o’clock at night, that tells them what’s expected of them. Rich Birch — Right.Paul Alexander — Without you ever even saying it, you’re telling them what’s expected. If you’re texting them after work hours, so to speak, and it’s not an emergency, it actually, you know, it could probably wait till tomorrow, but you’re having it right now because it’s important to you, and you don’t have the personal self-control to be able to not have that conversation with that staff member at that time.Rich Birch — Yeah, that’s good.Paul Alexander — You’re telling them how they’re supposed to behave. They’re watching you just again, leadership so much like parenting. And I don’t want to minimize this, but children watch their parents and they naturally adhere to and take on the behaviors of their parents and the family unit that they grow up in. Rich Birch — Yeah, it’s so true.Paul Alexander — And culture a lot like that. It’s way more caught than taught. And so the leaders of the executive staff and senior staff, they’ve got to lead with moral authority, not moral perfection. We’re not going to see that this side of seeing Jesus, right? Not moral superiority. We’re not better than anybody. But just to be able to say, hey, man, if if everybody at my church and on my staff. If they manage their time the way I manage my time, if they manage their finances the way I manage my finances, if they used alcohol the way I use alcohol, or if they use the internet or social media the way I do, if they traded their… would my church be more of what Jesus wants it to be or less?Rich Birch — That’s good. That’s so good.Paul Alexander — And so there’s a moral authority component to this. They got to model this. Okay.Paul Alexander — Now, practically, Rich, because you know, okay, what does it actually mean? Take your time off. Rich Birch — Right.Paul Alexander — Like that sounds so silly, but I mean, I remember as a young guy in ministry, my my wife was working Monday through Friday. Friday was supposed to be my day off. I’m not the kind of guy that’s going to sit around and like watch Oprah on Friday. Or like, you know, just snack and binge watch Netflix or something like that. That’s not how God wired me up. And so I would just go into the office.Rich Birch — Right.Paul Alexander — And I’m like, my my wife’s working. Well, we don’t have kids. um I’m going to go get some stuff done. I’m going to move the ball forward.Rich Birch — Yeah.Paul Alexander — And I remember the XP I was working with on the senior staff at the time came in to get something out of the office. And he saw me and he’s like, Paul, what are you what are you doing? And so I do the whole, my wife’s working and I’m not going to sit around and watch Netflix, blah, blah, blah. He’s like… he gave me a gift. He said, Paul, if you don’t take every day off between now and the end of the year, don’t bother coming in in January.Rich Birch — Oh my goodness.Paul Alexander — Yeah, yeah, yeah.Rich Birch — Wow.Paul Alexander — And looking back, that high challenge was a tremendous gift, to begin to teach a young man in ministry that had a propensity to drive hard to learn how to actually slow down and enjoy my life and receive from the Lord.Rich Birch — That’s interesting.Paul Alexander — And so, um yeah, take your day off. It sounds so silly.Rich Birch — Yeah, that’s so good. No, it’s good.Paul Alexander — I get a report on my desk once a year, Rich, of all of our staff, even multiple campuses, all that, who’s taking their time off and who hasn’t taken their time off. And it’s not uncommon for me to have a conversation in January to say, hey, dude, if you don’t take all your time off this year, we’re going to have a problem. Because you’re no good burning out. The Lord needs you in the game for the long run.Rich Birch — Yeah.Paul Alexander — And I need you in the game for the long run. Sun Valley needs you in the game for the long run. Rich Birch — Yeah. Right. Paul Alexander — Your family needs that, and you can’t self destruct. So.Rich Birch — Yeah, it’s so good. I had a similar interaction early on in ministry where I had a senior leader say to me, it with a similar kind of tone, don’t forget, take your day off is on the same list as don’t kill someone. Like, you know, which always stuck with me where I was like, you know, okay. And he said it in a funny kind of like, but but the message was was clear, right?Paul Alexander — Yeah.Rich Birch — Same kind of thing. Hey, we, and I don’t know that I’ve always lived by that. Paul Alexander — Yeah, sure.Rich Birch — Are there other behaviors that you, you know, in a similar way would lean in. I think the fact that you’re pushing on, okay, as us as senior leaders, are we setting the pace with the health of our organizations? Lean a little bit more in on that for us.Paul Alexander — Yeah, sure. So a couple of practical things that any leader can actually make their decision to start doing today. Establish a finish line. In some regards, you know, when is ministry ever really done? Rich Birch — Right.Paul Alexander — Well, when 7.5 billion people on the planet know Jesus, we’re done, right? So it’s one of those, the poor will have you with you you’ll have with you always. There’s never going to be a done moment. So you got to choose each day when you’re done. And if you don’t choose it, someone else will choose it for you. Paul Alexander — And so talk with your family, figure it out. And there may be a moving target from day to day and what the rhythm of your family is and the rhythm of your ministry is the Lord’s entrusted to you. But you have to personally establish when’s the finish line. I’m going to turn my phone off. I’m gonna turn my email off. I’m going to mute this or whatever. And unless something’s burning down, I’m not going to I’m not going to jump in. Simple things.Paul Alexander — Marriage retreats. We started experimenting some time ago with marriage retreats for our staff at Sun Valley. And so like everybody would say, it’s a good thing for people’s marriages to get better. And sometimes we’ll do that for our people in our churches. And we just thought, well, gosh, what if we did that for our staff? You know, if the marriages of our staff got better, would the ministries that the Lord’s entrusted to them get better? Of course they would.Rich Birch — Of course they would, yeah.Paul Alexander — So we just started doing a marriage retreat couple times a year for our staff.Rich Birch — Wow.Paul Alexander — We invite, you know, 10 to 15 couples. We have a professional counselor that we pay for that runs the thing. And we we just do that as a as a gift to our staff. Because we think, if our staff marriages get better, the ministry that the Lord’s entrusted to them will get better. Paul Alexander — We do sabbaticals every seven years for our full-time director level staff and up. And there’s a period of time that they get and a financial allowance they get. And they think about it in three in three different buckets, like professional development, personal development, and just family. And and ultimately we want them to rest so they can minister from a from a full cup, you know?Paul Alexander — And ah some time ago, we actually made the decision. It didn’t cost us anything, Rich, that even our full-time staff, no matter what their level in the organization was. So for example, a full-time administrative assistant. If they’re full-time, every seven years they get a sabbatical. We give them… Rich Birch — Oh, wow.Paul Alexander — …yeah, you’re full-time admin at Sun Valley. You get, now the scale of it’s a little different.Rich Birch — Sure.Paul Alexander — We just give them a month off with no financial allowance, but we give a month off every seven years to take at one lump sum… Rich Birch — Wow. Paul Alexander — …to get out and refresh their soul and enjoy their life a little bit. What’s that really cost us? Nothing, but time.Rich Birch — Right. Right.Paul Alexander — Nothing.Rich Birch — Right.Paul Alexander — And so, yeah, there’s some real tactical things that you can do to invest in your team. Again, you can’t make them be healthy people, but you can kind of roll the carpet out and pave the way for them to be healthy people.Rich Birch — I love that. That’s some real practical examples. I love what you’ve you’ve outlined there and been you know super practical. That’s, yeah, that’s fantastic. I get the sabbatical question actually quite a bit. I think churches wrestle with that and they you know they they think, oh, you know how should we do that? So you do, kind of like what we would typically think of as a sabbatical at director and above, but then everyone else does kind of this one one month off. That’s great. And they do they have to submit a plan for the sabbatical ahead of time? Some churches will do that where they have to kind of define, hey, this is how we’re going to do. Just give us a little more detail on that.Paul Alexander — Yeah. We’re not uber religious about it, Rich. Rich Birch — Sure. Paul Alexander — We, we, we, there is a plan and their supervisor talks through their plan with them… Rich Birch — Yeah. Paul Alexander — …because there’s a financial allowance that follows that. Rich Birch — Yep.Paul Alexander — So yeah, they have the conversation ahead of time. As a representative of the board, I actually sign off on all those sabbaticals just to make sure they’re thinking about and they’re thinking…Rich Birch — Right.Paul Alexander — …intelligently about how they want to spend their time. But functionally, to be honest, like you and your wife just went on vacation, right?Rich Birch — Yep.Paul Alexander — If our staff went on vacation for like an entire sabbatical and sat on the beach for a month or two, and they came back a little bit more rested, and they’d read a couple of books and spent time with the Lord… Rich Birch — Right. Paul Alexander — …and they walked and prayed and fasted and enjoyed their life a little bit, they’d probably come back a little healthier. Rich Birch — Right. Yeah, that’s great.Paul Alexander — So I don’t have strong feelings about it, man. Rest, enjoy your life.Rich Birch — Yeah. Yeah, that’s good.Paul Alexander — Yeah.Rich Birch — That’s so good. I love that. I want to loop back on one thing you talked about earlier. You talked about hiring or or are the way our staff position themselves as doers versus leaders. I think this is a critical Ephesians 4, how we’re supposed to be equipping our people. But I see way too many of our team members, I see us fall into this all the time where we just slip into doing. Coach us around that. What difference does that make around cultures in our organizations?Paul Alexander — Well, yeah. Wow. Now you’re starting to talk about where accountability comes into play in culture, right? And where culture gets violated.Paul Alexander — So it’s not uncommon. So I still, at the size we are, director level and up, I still at least have a phone conversation interview with every single director level hire and up about our culture as they’re joining the team here. And if they do join the team, we go through net new staff orientation. Once a quarter, Chad, the lead pastor and myself, spend a half a day with all of our new staff and talk through our culture and our philosophy of ministry and our strategy and all that stuff.Paul Alexander — And frankly, it’s just a time to hang out have a meal together and create some relational accessibility. Because most these people I’m not going to work with day to day. Rich Birch — Right.Paul Alexander — But I want them to know that we care about them, love them, and they’re they’re part of the family now. And so we we don’t hire people that aren’t absolutely fantastic, incredibly gifted people. Rich Birch — Right.Paul Alexander — And it’s easy to compliment everybody in the room. Rich Birch — Right. Paul Alexander — Hey man, glad you’re on the team. Whether I hired you or somebody else hired you, I know you’re awesome because we don’t hire people that aren’t awesome. And you were gifted, you’re gifted. Someone saw something in you. We invited you to the team. But here’s the deal. You’re no longer going to be evaluated on how awesome you are. Now that you’re on the team—congratulations—you’re going to be evaluated how awesome you can make everybody else. Rich Birch — So good.Paul Alexander — And so your job and how great you are and gifted you are and skilled you are, that’s what got you in the room. What’s going to keep you in the room is your ability to make everybody else just as incredible as you. And so we just say that from the very beginning. Paul Alexander — And, you know, a lot of churches, their ministry staff kind of think, OK, I have to get all these volunteers in place to help them accomplish my ministry. At Sun Valley, we flipped that upside down. And the hero of the ministry at Sun Valley is the volunteer. We’re helping the church actually be the church. The staff’s role is to be a servant, to help people find their gifting, their place, their calling. And real leaders who are getting paid real money that attend your churches, um they want to solve big problems. They don’t want to just push a broom. Now, occasionally you run into the CEO or the general or whatever, who’s like, I just want to push a broom to help me remain humble. Great. We can we have a lot of brooms you can push.Rich Birch — Yes.Paul Alexander — But most people are competent, skilled, gifted, educated people. And they want to be called into something that’s big, and where they feel like they’re making a real difference. And so, yeah, our job as a staff is to call them into that, tee them up for that, support them in that, and let them run. Not let them run within the boundaries of our strategy and our culture and our vision, but let them run. So, but we’ve got to paint the riverbanks for them.Rich Birch — Yeah, that’s really good. I love that. You know, kind of a related issue is how how is Sun Valley ensuring that you’ve got the right people in the right seats? What does that look like in your system? Like, how are you, like, what’s the what’s the cadence of, you know, regular reporting and like goal setting? Paul Alexander — Yeah.Rich Birch — And, you know, how are you holding people accountable? What does that what does that look like? I realize that could be like a whole episode in of itself… Paul Alexander — Sure. Rich Birch — …but give us kind of a thumbnail version of that.Paul Alexander — Yeah. Thumbnail. I mean, at the end of the day, I’ll give you the, how it happens, but, besides the hiring process and recruiting process, that stuff matters a lot. Right. So you’re inviting people to something that they’re actually gifted and called to. But at the end of the day, um it’s really results, Rich. The Bible way to say that is fruit. Rich Birch — Right.Paul Alexander — OK, for all of our listeners who are high on the theology side of things, I can sympathize with you. I went to Bible school, too. Really, it’s fruit. And when you are in a place, when your staff are in a place where they’re playing to their strengths and their gifting, and they’re in a place where they’re not overreaching and trying to attain a different role, and they’re not talking about career path, they’re just content to be the person and play the part in the body of the Lord’s gifted and call them to to play, they’re going to have more fun and they’re going to produce more fruit.Rich Birch — Yep.Paul Alexander — It’s just a fact. And so when when you see all this striving and, you know, this ambition to like, I want more, I want more, I want more. It’s a very American, Western idea, right? And the biblical way of doing that would be, hey, well why don’t you be faithful with what the Lord’s entrusted with you today? And when he sees fit to entrust more to you, guess what? He probably will.Rich Birch — He will.Paul Alexander — There’s probably going be some stray arrow out of the battle that was never even intended to hit that guy. It’s going to find just the right place in the chink in the armor. And you’re going to ascend to the throne at the right time when the Lord wants you to. So, you know, relax. Do what the Lord’s called you to do today.Rich Birch — Right.Paul Alexander — Be faithful in that.Rich Birch — Right.Paul Alexander — And he’ll entrust more to you when he’s ready.Rich Birch — Right.Paul Alexander — So that’s a big deal. that it may sound ah like a contrite, a little bit Bible answer to that. But when your staff are personally in a place where they’re doing what God’s called them to do, and they’re they’re very sober-minded about that, they’re going to have more fun. That’s really important. They’re go to have more fun in ministry. It’s going to be more fulfilling and they’re going to produce more fruit.Paul Alexander — Now, how’s that work its way out with what you’re talking about? We have an annual run of strategic planning that we do, both senior staff and then at the campus level. And that we refresh that every single year. Out of that come real clear objectives where the Lord’s calling us to go. Then goals, professional goals are set around that at the campus level. And then that kind of trickles down. That all gets into review systems. There’s monthly one-on-ones where they’re talking about the performance side of things.Paul Alexander — But it’s really normal, Rich, where if you and I were working with one another and I was reporting to you, you’d say, hey, Paul, what’s going on with you and Lisa? And you’d be asking about my daughters and you’d be asking about my sons. And we’d be talking about life and marriage and family. And and what’s the Lord doing in your life? What’s he saying to you these days? You know, and you know where’s he challenging you? Where’s he encouraging you? So they’re very natural, normal, that part of things there. You’d probably pray for me actually in that meeting that one-on-one. Paul Alexander — And then we talk about, okay, how are we doing with our goals? What what are the measurables? What are the setbacks? Because there’s always setbacks. Rich Birch — Right. Paul Alexander — And what are the things that went faster than you thought they would go? And you’re finding real real traction.Rich Birch — Right.Paul Alexander — And then my your job as a supervisor would be, how do you get roadblocks out of the way for me to be successful? Rich Birch — Right. Paul Alexander — How do you fuel things that I need fueled so I can be successful and and reach my goals? Rich Birch — Yeah, that’s good. Paul Alexander — So yeah, does that make sense? Rich Birch — That makes total sense. So I, you know, in other contexts, I’ve said results matter because the work that you do matters so much. Like and, and we, and we, we want to think about results. We want to think about fruit. What percentage of, or you know, in a round sense of the team at Sun Valley has like a number or a metric or a like they can measure, it’s not like qualitative, like, oh, things are better. It’s like, no, no, we know. I know whether this is working or not. What percentage of your people you think have a metric like that they they think about on a regular basis?Paul Alexander — All of them.Rich Birch — Love it. Tell us about that. I think this is going to be mind blowing for leaders of churches who do not think about these things. And I know, you know, there’s people out there who, who they they haven’t wrestled with this idea. Unpack that a little bit more.Paul Alexander — Yeah. So, I mean, okay. So if I say, I want my marriage to get better this year, we’ll go real personal for a second. Rich Birch — Sure.Paul Alexander — I want to get my marriage. That’s wonderful. Who doesn’t want their marriage to get better? How are you going to do that?Rich Birch — Right.Paul Alexander — That that just doesn’t magically happen. You don’t drift towards relational intimacy with your spouse.Rich Birch — Yes.Paul Alexander — What you do is you drift apart. That’s what happens.Rich Birch — Right.Paul Alexander — Absence doesn’t make the grow heart grow fonder. It makes it wander. Rich Birch — Yes. Paul Alexander — And so, you know, you’ve got to figure out, okay, how many date nights am I going to do? How much am I going to budget towards this? Are we going to do an annual retreat as a husband and a spouse together, maybe a marriage retreat? Are we going to go on vacation? What are the conversations we feel like we need to lean into? Do we need some do we need some coaching? Rich, if you’re a professional counselor, do I need to go to you and get some some input and some professional coaching? Because goodness gracious, you can see some things that I don’t see because I’m in the fray of it day in and day out. Paul Alexander — So yeah, we’ll get real tactical and say, what book are you going to read? How many of those books are you going to read? What podcast? Rich Birch — Right.Paul Alexander — Are you going listen to the unSeminary podcast? You know. What are you going to do to to grow and in your marriage this year or as a leader. And so, yeah, if you can’t measure it, then you can’t actually do it. Rich Birch — Right. Paul Alexander — And then it gets down to opinions and, you know, everybody’s got one of those. So.Rich Birch — Yeah. Alright. I imagine imagine I’m an executive pastor you meet at a conference or you’re somewhere and you’re at an airport lounge, and they’re church of a thousand people, maybe 1500 people. They’ve got 10 staff and they’re sensing that, man, there’s some misalignment, but it’s it’s at the level of like, I think there might be a problem here. I’m not entirely sure. I feel like there’s cracks starting to happen in the staff culture, but it’s not like a giant fizzer. It’s just like things just don’t feel right. What would be some of the first steps that you would suggest a leader take to try to get clarity on actually where things are at with their staff team… Paul Alexander — Yeah. Rich Birch — …you know, in the next 90 days kind of thing?Paul Alexander — Yeah, that’s a good question. Okay, so first of all, I’d say, and this may sound, I mean, play Captain Obvious for a second, don’t ignore that inclination.Rich Birch — That’s good.Paul Alexander — So the Holy Spirit is is is impressing upon you, something doesn’t smell right, then it probably doesn’t smell right.Rich Birch — That’s good.Paul Alexander — Don’t bury that. Don’t avoid that. Avoiding something you know you have to solve is never going to make that situation better, ever.Rich Birch — That’s so true.Paul Alexander — And so don’t avoid it. Go with that feeling. Lean into it a little bit and and begin. Why? Why do I feel this way? What is what am I sensing that needs to be solved? Because my hunch is they’re anticipating something. If they are a good intuitive leader, they’re probably anticipating something before it’s going to happen.Paul Alexander — And so structure is always a lid to growth in a church. Churches always need to restructure. This is really important. So once you get a structure, it’s not like, oh we’re going to be with this structure for the next 15 years. Rich Birch — Right. Paul Alexander — And if it’s a growing church, you’re always going to need to restructure. And that’s just normal. Get used to it.Rich Birch — Right.Paul Alexander — It’s just part of what it is. Rich Birch — Yes.Paul Alexander — And so I think you’ve got decipher, is it a structure issue or is it a culture issue? That that’s, you know, Wwhat am I sensing that needs to be actually needs to be solved? If it’s a culture issue, where is there a violation of your culture taking place, and how do you help it get better? Maybe you haven’t defined what your culture is. Rich Birch — Right.Paul Alexander — Maybe you can’t actually really articulate it. Maybe you haven’t written it down, trained it. Maybe you have not filmed 5 to 10 minute videos for every new staff member to to onboarding to actually understand your cultural distinctives. Maybe you’ve not embedded that into your annual reviews and actually, you know at review time, you’re actually reviewing me on how we’re doing, how I’m doing with our staff culture.Paul Alexander — So maybe that’s something you need to just kind of look in the mirror and say, you know what, as a leader, I have the power to change that. And I’m going to get that better this next year. We’re going really clear about what our staff culture is. Rich Birch — Yeah, that’s good.Paul Alexander — And then we’re going embed that and train it. If it’s a structural thing, is it truly a structural thing or do you have one or two players that just aren’t playing their part? You know, you’ve got ah this wonderful body the Lord’s put together. He talks about the church being the body of Christ, this wonderful body but where we’re limping because our ankle, we got a bum ankle. And the reality is we either need to rest it, you know, so we can get it healed up. We need to maybe get some repair done to it, or we need to like reconstruct that thing. We need a new ankle. Rich Birch — Yeah.Paul Alexander — All of those are fine answers. And I think just being honest about the team that we have and everybody playing in the right place. And then structurally, you start to get into span of care and you know do we have the right number of staff? Those are real answers you can really get. When we do staffing and structure with churches at the Unstuck Group, there are real healthy benchmarks. There are real healthy financial numbers that are good benchmarks, you know. If you’re spending more than 50 cents on the dollar on your staffing, you should ask yourself why.Paul Alexander — You know, if you have more than your staffing, you’re, you know, beyond one to 75 and you’re creeping into an area that’s really unhealthy. You know, I’ve seen churches that are staffed like one full time staff member for every 30 attenders at the church.Rich Birch — Right, right.Paul Alexander — And you’re just like. It’s sad, frankly, because the Lord’s called us to so much more. And um so those are those are like the basic science side of things that need to be changed. You know, if you’re not clear about who your senior staff is, if you got, if your senior staff, like your executive staff, are making decisions about like the color of the carpet, and they’re making decisions that that are low-level decisions, then you kind of got to look in the mirror and say, boy, are we training our staff that all big decisions have to come to us? Or are we pushing decisions down and actually teaching people how to lead and make decisions? So myriad of things.Rich Birch — That’s good. That’s so good. One of, in last year’s, kind of rundown of, you know, most listened to podcasts, Amy from the Unstuck Group, hers, I think was our second most listened to podcast. And she, she dove in deep on exactly what we were just talking about their, friends. You should go back in the archives, find that episode. It will, it’ll, you know, all that structure stuff. Rich Birch — And I would say on that, particularly on structure and some of those benchmarks, I think too many of us think our church is like this precious, it’s so different than every other church out there. And and and that’s true. It is a unique body. There’s a there’s one way that that is true. But in this way, there are actually a lot of commonalities you can learn from other churches and gain wisdom from folks like Paul who have done this before and talked with lots of churches. So don’t don’t be in isolation about this, Paul. This has been an incredibly helpful. I’ve got a page of notes and other questions I wanted to ask as we were going through. Oh, I want to talk about that. Oh, I want to talk about that.Rich Birch — But I know you’ve got other things to do than be on our podcast. But as you’re thinking about the 2026, the year coming up here, what’s a question or two that you’re wrestling with that you’re thinking through? It doesn’t have to be on what we just talked about there. But just as you think about the future of Sun Valley, what are some things that you’re thinking about going into this year?Paul Alexander — Yeah, that’s a good question. I mean, we pressure we’ve deal with pressure points just like every church does, right? Frankly, the pressure points we’re dealing with, we’re going through a season of a couple of years of pretty significant growth. A lot of people needing Jesus. last This is the first time in back-to-back years we baptized more than 1500 people, you know, in back-to-back years. And so there’s a huge responsibility that our growth, our front end growth is beginning to outpace our engagement. Things like people engaging in groups and building meaningful friendships that are around God’s word or, engaging and volunteering and being the church, not just coming to church, right? And a giving, learning to be generous, generous and steward with the Lord’s entrusted to them. Kind of these markers that we see of people who are actually beginning to look like Jesus. They’re not just, you know, you know, attending church and trying to figure Jesus out a little bit.Paul Alexander — And so in a lot of ways, we need a bigger boat. We’ve got multiple campuses that are doing two services on Saturday and three services on Sunday. And we’ve, we’ve got to get some bigger rooms. And you know, the other side of it is is growth sometimes can grow faster than our ability to grow leaders. I mean, you think about your own personal leadership, Rich. I mean, how long has it taken you to become the leader you are today?Rich Birch — Right. Right. Not overnight. Not in 18 months.Paul Alexander — Yeah, your whole life.Rich Birch — Yes, exactly.Paul Alexander — Yeah, the answer is your whole life. Rich Birch — Yes.Paul Alexander — And so there’s definitely been crucible moments. My hunch is if we unpack your leadership journey, there’s been crucible moments where the Lord has ah stretched and grown you in unique ways and unique seasons because of pressure points that you went through. And so um we’re figuring out how do we accelerate leadership in in our staff?Rich Birch — That’s good.Paul Alexander — And you you accelerate leadership not by by giving resources, but by constricting resources. Because leaders always figured out and grow through constriction moments. Rich Birch — That’s good.Paul Alexander — And so giving stretch assignments, all those kind of fun things. So yeah, we deal with pressure points just like everybody else does. I mean, everybody’s like, oh, I’d love to have that problem. I know you would. It’s a wonderful problem to have. It’s still a problem because we don’t want to become a lid to more people meeting Jesus in 2026. You know, by us not solving something that’s in our control to solve.Rich Birch — Yeah. In other contexts, I’ve talked about platinum problems. Those are are great problems, but they’re still problems with things we have to wrestle with. And and friends, if you’re not tracking with Sun Valley, you should be, or Paul or the Unstuck Group, these are all organizations you should be getting a chance to kind of follow along with. If people want to kind of connect with the church, get a better sense, follow along with your story, where do we want to send them online? Tell us about that. And then also Unstuck Group. I want to make sure we we send people there too.Paul Alexander — Yeah, Unstuck Group is super easy to find. Unstuckgroup.com. The listeners can email me at paul@theunstuckgroup.com. That’s the easiest way to get me, frankly. The easiest, cleanest way to get me if someone has a question or wants to follow up on something personally. I’m happy to do that, man.Rich Birch — Thanks so much, Paul. I appreciate you being here today and and really looking forward to seeing what happens in 2026 at Sun Valley. Take care, man.Paul Alexander — Yeah, glad to, man. Thanks for the invitation. Hope the conversation is helpful.

In this episode, Chad and Robert talk about how to discern God's voice, what lines up with Scripture, what sounds like conviction (not condemnation), and how the Holy Spirit leads with grace and truth. If you want to move from knowing about God to actually knowing Him, this is a helpful place to start.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:00:00 Discipline vs Punishment00:45 How Do I Know If It's the Holy Spirit?01:38 Knowing About God vs Knowing God05:35 When Knowledge Doesn't Change Character08:17 Test It With Scripture09:13 The Battlefield Is in Your Mind12:06 Conviction vs Condemnation19:00 An Invitation to Something Better22:50 The Lord Disciplines Those He Loves24:56 Following Jesus When You Don't Feel Like It

What if your website is quietly turning people away without you ever knowing it? In this episode of Unstoppable Mindset, Michael Hingson talks with Lori Osbourne, a branding strategist and web accessibility advocate whose personal health journey reshaped how she helps businesses show up online. Lori shares how unclear messaging, weak branding, and inaccessible websites block trust, visibility, and growth. Together, they unpack why accessibility is not just about compliance, but about inclusion, credibility, and better SEO, and how simple changes like clearer messaging, alt text, contrast, and video captions can transform both user experience and business results. Highlights: 00:01 – Understand why disability is often left out of diversity conversations and why that needs to change 13:56 – Learn how a life-altering health crisis forced a complete reset in career and priorities 27:10 – Discover why a website alone is not enough to establish authority or visibility 34:19 – Learn why unclear messaging is the biggest reason websites fail to convert 44:43 – Understand what website accessibility really means and who it impacts 59:42 – Learn the first step to take if your online presence feels overwhelming About the Guest: Lori Osborne, affectionately known as The Authority Amplifier, is a Brand Strategist, Website Consultant, and the founder of BizBolster Web Solutions. With over 25 years in technology and nearly a decade of experience helping coaches, consultants, authors, and speakers build a profitable online presence, Lori is the powerhouse behind The Authority Platform™, a complete done-for-you system designed to transform overwhelm into opportunity. Her signature branding process, The Authority Blueprint™, helps clients clarify their message, define their visual and verbal identity, and identify what truly sets them apart in their field. She then brings that strategy to life with an authority-building website - strategically crafted on the Duda platform to reflect credibility, connect authentically, and convert consistently - without the headaches of WordPress maintenance or tech confusion. Unlike agencies that offer cookie-cutter sites or developers who disappear after launch, Lori builds long-term relationships by delivering personalized, high-touch service. Through The Authority Platform™, she combines brand clarity, trust-building web design, lead generation funnels, SEO, accessibility, and sales systems into one cohesive, visibility-driving engine. Lori is known for her warmth, resilience, and insightfulness, and for making her clients feel fully seen and heard. If you're ready to stop spinning your wheels with digital tools that don't deliver, and finally create a platform that amplifies your voice, authority, and impact, Lori is your strategic partner. Ways to connect with Lori**:** https://www.bizbolster.com/ https://www.linkedin.com/in/loriaosborne/ https://www.facebook.com/bizbolster https://www.instagram.com/bizbolsterlori Link to Freebie: https://www.bizbolster.com/vip-visibility-audit About the Host: Michael Hingson is a New York Times best-selling author, international lecturer, and Chief Vision Officer for accessiBe. Michael, blind since birth, survived the 9/11 attacks with the help of his guide dog Roselle. This story is the subject of his best-selling book, Thunder Dog. Michael gives over 100 presentations around the world each year speaking to influential groups such as Exxon Mobile, AT&T, Federal Express, Scripps College, Rutgers University, Children's Hospital, and the American Red Cross just to name a few. He is Ambassador for the National Braille Literacy Campaign for the National Federation of the Blind and also serves as Ambassador for the American Humane Association's 2012 Hero Dog Awards. https://michaelhingson.com https://www.facebook.com/michael.hingson.author.speaker/ https://twitter.com/mhingson https://www.youtube.com/user/mhingson https://www.linkedin.com/in/michaelhingson/ accessiBe Links https://accessibe.com/ https://www.youtube.com/c/accessiBe https://www.linkedin.com/company/accessibe/mycompany/ https://www.facebook.com/accessibe/ Thanks for listening! Thanks so much for listening to our podcast! If you enjoyed this episode and think that others could benefit from listening, please share it using the social media buttons on this page. Do you have some feedback or questions about this episode? Leave a comment in the section below! Subscribe to the podcast If you would like to get automatic updates of new podcast episodes, you can subscribe to the podcast on Apple Podcasts or Stitcher. You can subscribe in your favorite podcast app. You can also support our podcast through our tip jar https://tips.pinecast.com/jar/unstoppable-mindset . Leave us an Apple Podcasts review Ratings and reviews from our listeners are extremely valuable to us and greatly appreciated. They help our podcast rank higher on Apple Podcasts, which exposes our show to more awesome listeners like you. If you have a minute, please leave an honest review on Apple Podcasts. Transcription Notes: Michael Hingson  00:00 Access Cast and accessiBe Initiative presents Unstoppable Mindset. The podcast where inclusion, diversity and the unexpected meet. Hi, I'm Michael Hingson, Chief Vision Officer for accessiBe and the author of the number one New York Times bestselling book, Thunder dog, the story of a blind man, his guide dog and the triumph of trust. Thanks for joining me on my podcast as we explore our own blinding fears of inclusion unacceptance and our resistance to change. We will discover the idea that no matter the situation, or the people we encounter, our own fears, and prejudices often are our strongest barriers to moving forward. The unstoppable mindset podcast is sponsored by accessiBe, that's a c c e s s i capital B e. Visit www.accessibe.com to learn how you can make your website accessible for persons with disabilities. And to help make the internet fully inclusive by the year 2025. Glad you dropped by we're happy to meet you and to have you here with us. Michael Hingson  01:17 Well, hello everyone. Welcome to unstoppable mindset where inclusion, diversity and the unexpected meet. I am your host, Michael Hingson, or you can call me Mike, it's fine, and I gave the full title of the podcast for a very specific reason. Where inclusion, diversity and the unexpected meet, typically, diversity people never want to include disabilities in what they discuss or what they do. And if you ask the typical diversity people, what's diversity? They'll talk about race, gender, sexual orientation, and they don't deal with disabilities. But the reality is, and they say that disability isn't a real mindset. Well, Balderdash, it is. Just asked the 25% of America's population, according to the CDC, that has a disability, and they'll tell you that disability is a minority. But the reason I bring it all up is today, we get to talk with Lori Osborne, and she is a person who's been very deeply involved in website development, in branding and coaching, and she is very concerned about and likes to try to help deal with the issue of accessibility on websites. So we're going to have a fun time talking about all of that, much less the platform she uses, as opposed to WordPress, and I'm really curious to hear more about that, because I've my website is a WordPress website, but, but, you know, I think there are so many different ways to deal with things today. We'll, we'll have a fun time. But Lori, welcome to unstoppable mindset. We're glad you're here. Thank you Lori Osbourne  02:56 so much for having me. Mike, I love being here. Cannot wait to talk. Michael Hingson  03:01 Well, let's do it. Why don't we start by you telling us kind about the early Laurie growing up and all that stuff, and kind of how you got started. Okay, start at the beginning. Lori Osbourne  03:14 At the beginning. All right. I was born in San Diego. More your neck of the woods. San Diego Naval Hospital, but only got to live in California for two years, which I've always been disappointed about. My my family had my grandfather built a home in La Jolla. So you know, I was I've always been jealous of how my mom got to grow up, but I only got to spend two years there and then I got moved to Norman, Oklahoma, home of the Sooners, never watched football, never went to one football game my entire life. Michael Hingson  03:51 I've never been to a professional or college football game. My wife had, but I never got to go to a football game. I think it'd be kind of fun to do once, as long as I could still pick it up on the radio and know what's going on. Lori Osbourne  04:03 There you go. Yeah, I had zero interest in football until I met my current husband in 2011 and he doesn't miss a professional football game, an NFL game. So I have, I have come to embrace it and enjoy the Pittsburgh Steelers and the Kansas City Chiefs. So there you go. Michael Hingson  04:24 So you're in Florida and you don't root for a Florida team, huh? Lori Osbourne  04:29 I don't, we won't hold it again, you know. Well, you know, I'm one of those. So I moved from Oklahoma to Colorado to Denver area. So I was a Broncos fan when I lived in Colorado, but that was the days of, oh my gosh. Now my mind is going to completely go blank. This is so embarrassing. The the Great, the greatest Broncos player who is now a general manager, John, oh my gosh. Can think of a it'll come to me. But anyway, he, you know, we. Were actually like, yes, thank you. Thank you very much. Elway. Yes, I was a guest. So we were actually, like, winning Super Bowls when I first moved there, so, you know, and then it went, kind of went. Then I became a Peyton Manning fan, and my husband's from Pennsylvania, and he's like, you can't just change your mind about who you support every time we move. And I'm like, but I can't, yeah, why not? So when we moved to Florida, I Michael Hingson  05:26 the Jaguars, jaguars, yeah, yeah, they Lori Osbourne  05:29 just haven't been a great team. And I I watched Mahoney, Mahoney play for Kansas City, and I just fell in love with how he plays and just his style and his leadership, and I just became a Kansas City fan, just because I love watching him. And last season was a little disappointing because he didn't throw as much, but, but, you know, he's, he's amazing, so that's that's my reasoning. Michael Hingson  06:03 So So you you didn't fall in love with Travis Kelsey and try to go steal him away from Taylor Swift before things got serious? Lori Osbourne  06:12 No, no, I was already in love with my current husband. Michael Hingson  06:15 So see, tell him that there are some things and some loves that do transcend location. Lori Osbourne  06:23 There you go. Yes, absolutely. Well, you know, he's so obsessed with football that we I actually included in our marriage vows that I would support him through his two fantasy football teams and a lifetime of football in my future, because I knew I was marrying football when I married him. Michael Hingson  06:46 One of the things that spoils me about sports out here, and it's not so much anymore, but it used to be the case is, I think that here in especially southern California, we had the best sports announcers in the business. We had Vin Scully doing baseball, and I think that it'll be a long, long time before anyone comes up to the caliber of Vince Scully. And there, there are things that they do now that that really messed that up. But Vinnie was a was was the best. We had Dick Enberg, who did football and and other people. And Chick Hearn did basketball. Chick hurr had talked so fast that I don't know how he was able to do it, but I learned how to listen fast because I grew up listening to Chick Hearn new basketball. I love it. So, so I got spoiled on sports, listening to those announcers. I keep up with football from a news standpoint, especially when it gets close to the Super Bowl, so I can decide who I'm going to if anybody for for in the Super Bowl when they have it. Yeah, I do kind of like the Rams, because I live out here and I've always kind of liked them, although I was mad at them when they moved to St Louis for a while, but, but still, they're the Rams. I mean, we'll see what they do this year. I think they've got a good coach, but I by no means am a football expert or anything like that. I keep up though. Lori Osbourne  08:08 Me neither. I, yeah, I kind of joke, you know, my husband will watch like, you know, eight games at once, the red zone or the whatever, and it's flipping around. And I just can't, so I just joke I'm a fourth quarter watcher. On Sunday nights, Monday nights, I'll watch the fourth quarter and because that's where you know if it's gonna happen, that's where it's gonna happen if it's gonna be worth watching. Michael Hingson  08:30 Yeah, well, I'll be interested to see what happens tomorrow, because the Chargers are playing the chiefs in Brazil. Lori Osbourne  08:41 Yes, and I don't, I don't even know if we're going to get to watch it, because, you know, the NFL spread out across all these different platforms now, and if you don't have the platform, you're out of luck. Michael Hingson  08:52 I think it's going to be on TV. It'll be watchable, but it starts at 530 Pacific Time, and I don't quite understand that. If they're doing it live, that would mean it's going to start at nine. Start at 930 in the evening in San Paulo. So I don't know how all that's going to work. We'll see. Lori Osbourne  09:07 Yeah, yeah, we shall see. Yeah, we're I don't know if we're watching tomorrow nights, but my husband's definitely watching tonight, for sure. Well, I Michael Hingson  09:15 don't think there are more games on tomorrow other than that one, so maybe he will. And maybe you actually get to focus and just see one game, Lori Osbourne  09:24 right, right? That's, that's, that's the nice part about the non Sunday games. Usually it's just, Michael Hingson  09:31 well, so you, so you grew up and you, you only lived in California for two years, and then where did you go? Lori Osbourne  09:40 I lived in Norman, that's right, until I was 29 I actually found my birth father when I was 23 and moved to Colorado to get to know him and his family. Michael Hingson  09:55 So you were a diamond. Lori Osbourne  10:00 Not really. I just, he was just never part of my life. Your mom married someone else, yeah, okay, yeah. I always had. My mom just didn't have my dad. And it's, you know, it's been an interesting experience, because, you know, being in my 20s when I met him, and my mom and I were opposite growing up, and I never understood my personality, because she was quiet and passive and wanted to work in the same job her entire life, and I was the opposite. I was vivacious and loud and aggressive and always wanted to be self employed. Then I met my dad and went, Oh, it explained it all, I'm just like him. It's crazy how the you know the genes work for sure, Michael Hingson  10:51 but you got to know him, and the relationship was a good one. Lori Osbourne  10:55 Yeah, yeah, right. We just, he's in Idaho now. We just got back a couple of weeks ago from visiting. I mean, it's been interesting, trying to enter a family, you know, in your 20s is is bizarre. I kind of, I kind of equate it to being an in law, like, I'm not quite all the way in, because I, you know, I didn't grow up with these people. They don't know me. But, yeah, it's been interesting. So where in Idaho, near Coeur d'Alene Sand Point near Michael Hingson  11:25 standpoint, I have a brother in law who lives in Ketchum, in Sun Valley, and who is an avid skier, and has been an avid skier basically his whole life. Now the real big question is, of course, where is your father when it comes to football, Lori Osbourne  11:46 my father does not sit still. Okay? That is, that is one way that we are different. He I joke that he'll probably outlive me. I mean, he lives on 14 acres. I think he just, they just sold 40 Acres. But he doesn't. He never sits still. He He's always going, going, going, working on, you know, he had, he had his business, which he sort of still does. But he works on fences or helps with the does something with the horses or the hay or the, you know, it's just it. He works his plan does not I don't think he the TV when we were there was on music the entire time. Yep. Michael Hingson  12:30 So hardly a person who tends to watch football. Well, that's okay. So you, you grew up in Norman? Did you go to college there or in the area? Lori Osbourne  12:43 I went for a year and then couldn't figure out how to keep paying for it. I honestly didn't even realize financial aid was a thing. So I started in the workforce and became a recruiter, technical recruiter, pretty early in my career. I did that for 12 years, and then started my own recruiting business and got my degree during that time. So I got a bachelor's degree in business administration, 4.0 average while working. Proud of that, but I was in my 30s, and then I got cancer right after that, had colon cancer at 36 which I blame an 18 year abusive, horrible marriage, I think really led to that, but it pushed me To get out of that horrible abuse of marriage. And then a few years later, I met my current husband, and I am the happiest I've ever been, Michael Hingson  13:51 but you also were able to, in one way or another, beat the cancer Lori Osbourne  13:58 I was, yes, it was actually stage one colon cancer. Only had surgery so that one, yeah, didn't even have to have chemo or radiation. And actually, what got me into my current business? I was a when I got divorced, I did this is kind of funny to me. I when I got divorced, I decided I no longer wanted to be straight commission, and because I had gotten a job after after the cancer, and now I'm self employed. And so why? I think I wouldn't want to be straight commission, but it's okay to be self employed, but it's a completely different mindset. You know yourself very much a different mindset. But I was in tech. I moved from recruiting into hands on technology. I did project management, software testing, I looked at websites and helped design websites from a business perspective, but I was never, never a coder, never, you know, did the visual design? Nine and in 2015 I we had just moved to the opposite side of Denver. We had just changed, I had just changed jobs, had a brand new home, and then found out I had a brain tumor. Michael Hingson  15:15 Oh, gosh, yeah, you're just an attention getting person. Lori Osbourne  15:19 That's all you. I know. That's it. I just walk around going, yep, that's it. So, yeah. So I, I ended up leaving the job because it was, it was very traumatic. I ended up having two surgeries. They couldn't remove the tumor. It's part of my carotid artery. It's a meningioma. It's benign, but it's part of my carotid artery, and it was causing my left eye to droop, so they went in to get it off the optical nerve and nicked the carotid and caused a brain bleed. And that brain bleed caused that drooping eye to become a half blind eye. So I ended up, for about a year and a half, I had double vision. I also had found out I had a stroke from it, I was having problems with words and forming, you know, the right words. And I had no tolerance for stress for a long time, so there was no way I was going back to project management in the IT world, right? This wasn't so I literally, I spent about a year recovering and just started messing around, going, Okay, well, what can I do with the talents that I have? And I started building a website on Squarespace, and it was called Health Net, like grandma. And it was just talking about my I lost my mother and my grandmother to cancer at 63 both at 63 and then I had gone through what I went through. And I just wanted to share the stories, you know, the what I've learned from a health perspective. And in doing that, went, wow. Why have I not been developing websites the last 20 years? This is what I should be doing. I love this, and I bet other business owners could really use some help doing this. And that's when my business was born. Michael Hingson  17:20 Wow. How did they discover the brain tumor? Lori Osbourne  17:26 It started with me falling asleep at my brand new job desk. Was I could not hold my eyes open. I actually thought it was an adrenal reaction to leaving a super high stress job to a very boring job, but it was not. They did all these tests. They put me on thyroid medication, which helped, and then my left eye started drooping, like literally within weeks together and and it was funny, because they they sent me to an eye doctor, and the eye doctor sent me to an eye surgeon, and they wanted to do surgery on it. And I'm like, don't you want to figure out why this is happening? Like, I don't want you to touch my eye until you know why my eye is drooping. And my doctor thought that was the craziest thing she'd ever heard. So she goes, Well, have we done an MRI yet? And I said, No, so they sent me for an MRI that day. And lo and behold, not only do you have a brain tumor, but you have had a stroke. Okay. Gosh, you know, she did not want to share that news, those news with me. She was very embarrassed. Probably, well, Michael Hingson  18:43 but you need to know, yeah, and clearly you already had demonstrated that you had an analytical mind, and it would be valuable for you to know, because it would help you in dealing with making decisions, or thinking about what decisions to make going forward, right? Yeah, so you did. So you went through the surgeries and all of that, and what, what happened to your your left eye, Lori Osbourne  19:10 it, it's still mostly blind. I have a sliver of vision that I can't control. So if I go to the eye doctor, they try to get me to look at the chart, and I can't focus it on the chart, and I get very frustrated. I blocked it for the first year. Now my eyes are so it's it's developed its own way of working, so I can't even block it anymore without causing worse headaches than I already have. Bad headaches kind of came out of all of this. So I really just live with it. I live with the headaches, and I ignore it as much as I possibly can and and hope it's improved slightly over. The last 10 years, they told me it would never improve. But, you know, our brains are amazing things, and it's it's trying, but it's still not. I just tell them make the left eye prescription the same as the right eye because it makes no difference. Yeah. Michael Hingson  20:17 Well, so with, with with all that you've you've dealt with, with, with this clearly, you figured out a way to go forward, and you've, now, I assume, used all that happened to you, and you've analyzed it in some way or another, that you have made some decisions about what you want to do with your life, which is namely the whole brand development and web development and dealing with accessibility, which is pretty cool. Lori Osbourne  20:51 Yeah, yeah, I am. Once I discovered that passion and the I honestly never realized I had the creative side of me. I knew I had the analytical I knew I had the project management and tech, but once I realized I actually have a very strong creative side, then websites were the way to go. And it's it's really I can be working on a website for four hours straight and feel no pain, and that that alone tells me I'm doing what I'm supposed to be doing. I love it that much, and I feel like I'm that talented at it. Michael Hingson  21:30 I think you've made a very interesting observation, and one that I relate to very well, which is working commission is one thing, but working for yourself, which, in some senses, is the same, but it's totally different, and you have to have a different mindset to make it work. Lori Osbourne  21:48 Oh, absolutely, yes. I mean, I'm I'm not selling a product for someone else. I'm selling myself, and I am the product, and I have to live by my my values and my mission and my why, which is completely different than selling services for someone else, for straight commission. Michael Hingson  22:12 I have always told my the people who I hired as sales people to analyze and and think about what they do. And one of the things that I did with every person I ever hired was I would say, tell me what you're going to sell. And literally, all but one person said, Oh, we're going to sell the product. This is the product we're selling. This is what it does. But the best sales guy I ever hired, when I asked that question, Said, the only thing I have to sell is myself and my word, and I need you to back me up when I give my word about something, Michael Hingson  22:50 great answer. It was, it was the actual, it was the answer I was looking for. And I said, well, as long as we communicate, and I know what you're going to say, and that's all about trust, I'm going to back you up. And never had an issue. And in fact, he and I worked very well together, because we figured out how my talents in sales and management could augment and accentuate what he did, so that the two of us could work together. And I think that's that's so important, but you're right. The only thing any really good salesperson has to sell is themselves, and you have to be true to your own attitudes. Yes, yes, which is so Lori Osbourne  23:33 integrity is everything. I mean, if you especially as a small business owner, I mean, and I'm in a very small community, and I this. I only lived here since 2018 and it's kind of been shocking to me how how a small community works. But if you do it right, everybody knows your name. If you do it wrong, everybody knows your name. Yeah, it's you know when, every time I get a call because the chamber has referred me again. I just smile, and I'm like, Okay, I'm doing it right, you know? And it's, to me, it's all about integrity. If you, if you say you're going to do something, do it, and if you can't do it, say you can't do it, say you can't do right, or say I'm going to figure it out. Yeah, you know, I didn't. I charged very little my first few years, and I always my first few years, I told clients, I don't know what I'm doing yet, so I'm not charging you for the time that I'm learning. I'm going to charge you for the time that I'm actually accomplishing something. Michael Hingson  24:30 One of the things I always told every again, every salesperson I ever hired is for at least the first year. You're a student. No matter what you think you know and what you know about sales, when you're working with customers, you're a student, ask them questions, really learn from them, because they want you to be successful, even if you don't think they do. And the reality is that, in general, they do want you to be successful, and the more you encourage them to teach you, the better relationship you're going to develop. Lori Osbourne  24:59 Absolutely. And 100% yes. Michael Hingson  25:02 So how long ago did you end up having the brain tumor? Lori Osbourne  25:07 I was diagnosed in August of 2015 So wow, I'm, I'm at exactly 10 years. 10 years. Yeah, I didn't, oh my gosh. September 22 will be my my first surgery dates. There you go. Wow. Right at 10 years Michael Hingson  25:23 See, I'm glad we we help you remember, Lori Osbourne  25:27 I can't, I can't believe that was, like, not even on my mind. I mean, it was actually September 17. Was the first surgery, that's right, and it's the same day as my dog's birthday. And we were just talking about my dog's birthday yesterday, but I didn't even think about the tumor. So well, it's all good Michael Hingson  25:47 a week from next Wednesday. But you know, you you obviously are doing well, well, so how did your your business in the the way you do things and what you do? How did all that change after the surgery, or had you already started down the road of branding and being a branding coach and website development and accessibility? Lori Osbourne  26:10 No, all of this came as a result of all of it. So it literally just grew with me, as I, you know, transitioned into life again, and being able to function mentally and physically, I would just start, you know, working on a little bit of, you know, a couple of websites. The first website I built was from for a realtor that we worked with. We did three different deals with him in two years. He was this great Scottish guy, great personality, and his website was horrific. And I begged him to let me do it. It was a I think we ended up doing 39 pages total, and just read redid the whole thing. He loved it. A lot of it's still in place 10 years later. But I just, I just started building, and then we moved to the area we are now outside Jacksonville, and I found a local networking group and started meeting people and getting introduced to businesses and just slowly built and learned a little bit at a time, and learned a little bit more. And then it was not actually until last year I realized that I have branding skills and talent that I haven't been promoting. I was using the skills and I was building on brand websites, but I didn't say that, and I didn't recognize it as a separate talent from website development. I kind of thought everybody did that, until I realized that that's not true. So I've been doing it, and a lot of it is just, I the natural, just natural talent for color and almost like designing houses. Like I knew I was really good at designing houses, but I didn't recognize that that translated to websites. And so for last, like, year to 18 months, I've really kind of bought into the brand strategy piece of what I offer. Michael Hingson  28:19 Well, how did you develop this concept of authority platforms, and what is it? Lori Osbourne  28:27 So the authority platform is what I'm calling the full package. It kind of started when I got really frustrated with everybody telling me or everybody's an exaggeration, but so many people saying, Oh, you don't need a website. You just need landing pages. And I would try to educate people that landing pages are not enough, but I couldn't put it in the right words, and when I started really looking at it, going, well, landing pages are great, if you have the visibility to get people to the landing page, and if you've built a relationship in a different way, if it's through speaking or through a book or through other types of promotions, then yes, the landing page can help or maybe replace the website. But where that led me was a website alone is also not enough. We need full visibility. We need to be seen in a lot of different ways to establish our authority as experts. So with the authority platform, I'm looking at the brand and understanding the brand, the website, the lead magnet, the funnels, the search engine optimization, and then helping them also have a good CRM to manage all of this, hooking them up with with good speaking coaches or podcast. Opportunities and just looking at it from a full life cycle of being visible and showing that authority online. Michael Hingson  30:10 And how's that gone over? Lori Osbourne  30:14 It's, I'm still building it honestly, the website's absolutely I'm I'm really working on building the collaboration pieces for the rest of it to truly say, Yes, I have the authority platform, the branding packages that I'm offering and the branding pieces that I'm doing are making a significant difference in the quality of the websites I'm building, because I come out of it with a custom GPT that they can use, and I can use that really establishes that baseline for the brand and the bringing in their values, bringing in their communication style, and bringing in their ideal client and how to speak to that ideal client. So the GPT is built around all of that, which is perfect when we're building the content for the website. So I would say, you know, we're 75% of the way there to having my true authority platform. But I'm still building, you know, authority building websites every day. Michael Hingson  31:20 Well, I gather that you don't tend to like to use WordPress. You use Duda as a platform builder and so on. Tell me, I'm curious why and what, and I don't have any any disagreement or or really knowledge to talk intelligently about it. But tell me why you use Duda and what, what it brings. Lori Osbourne  31:44 So my my challenges with WordPress started with my first client in Florida. They there was a nonprofit. They had no idea what they were doing, and I'm like, I I'm techie. I can go in, I can figure it out, and I could not figure out WordPress, and I got very frustrated with it going, how in the world does anybody else do this? So I kind of stayed away from it for a little while, and I was building on Squarespace for a time, and then I discovered Duda. I consider Duda to be the best of Wix and Squarespace. It's very similar. But the things I don't like about Wix, I don't like about Squarespace, Duda has resolved. It's also very customer oriented and SEO oriented and accessibility oriented. So there's a lot of advantages to the platform. The reason I don't support WordPress is I've had too many, too many people come to me with broken websites. Too many WordPress people do not educate their clients that that you have to update the plugins, and they don't. They just leave them and don't offer to do that for them, and it's it's an unnecessary addition that I don't think most people need for their website. There's plenty of things that we can do and do to that we can do exactly like WordPress without the headaches of that extra tech and plugins breaking and security breaking because the plugins are breaking, and it's it just it's too unnecessary, in my opinion. I tried to support WordPress for about a year and a half, and I found that I was not helping my Duda clients because the WordPress was always so much high maintenance. And those were the websites that were going down, and those are the websites that were having issues where my due to clients, their websites were never down, they never had issues. Michael Hingson  33:51 But don't need, but don't you, from time to time need to provide any kind of updates to Duda doesn't. Aren't there as the as the whole website evolves, doesn't, don't you need to find ways to evolve what they are and what they do Lori Osbourne  34:05 on the front end, on the front end, absolutely I mean, but from the back end, from a platform perspective, Duda handles all of that. It's self contained. Got it? I don't have to worry about that. And they're also always adding new features, which is another thing I absolutely love about them there, and I have yet to find, let me rephrase that. I've probably found a couple of things that if I could not duplicate on Duda to match WordPress, it would require code, and I don't code, but I can still achieve the goal of what my clients are looking for. There's nothing that they've said I have to have this that I can't provide. And the offset of not having the worry around the tech is has always been worth it. Michael Hingson  34:55 So the creators of Duda in the background as. They make updates and changes, they go out to everybody who uses it to create their websites automatically. Is that? Is that what happens? Lori Osbourne  35:07 Okay, yeah, it's seamless. Yeah, you don't even, you have no idea that there's even updates being done. It's completely seamless. Michael Hingson  35:15 Yeah, okay, well, I understand that. That makes a lot of sense. What's the one mistake that you find that keeps business owners from really progressing and keeping their websites and them invisible? What's the biggest mistake you see? Lori Osbourne  35:36 Messaging unclear, messaging which, which really goes back to the brand. If you don't understand your brand, you don't understand your why, and you don't know how to express how you solve problems for your ideal client, let me, let me rephrase. If you don't even know your ideal client is and you're trying to speak to them, a lot of people think they sell to everyone, and when you try to sell to everyone, you sell to no one. And if you are trying to speak to the masses from your website, you're going to lose the people you really want to reach. So it comes down to that, that niching down factor and really understanding your ideal client, so that when they hit your website, they immediately know you understand my problem and you can fix it. And it really comes down to that versus I can fix, you know, I can build a website for anybody. Well, then that makes me no different than a website developer down the street. Then it comes down to a price comparison, and then we're just bidding against each other. So you've gotta, you've gotta what makes you special, and what and and your why is a big part of that. Your values are a big part of that. And speaking the right language and that messaging. Michael Hingson  37:03 Can you tell me a story of maybe one customer that you worked with where you can demonstrate exactly what you're talking about here and why it made a difference without mentioning customer names, but the story? Lori Osbourne  37:17 Oh, yeah, um, you know, it's been a while since I did that realtor, but that realtor is still just such a great example, because you the fact that he was from Scotland doesn't necessarily seem significant, but it really does, because, you Know that Scottish accent made him endearing. He was a very professional, good looking guy. And you go out to his website, and it was, I can still see it today. It was like green and this old, funky text, and it, it represented him in no way. And I remember the first thing he told me was, you know, I've got this video where I introduced myself and I went, why in the world is that not on your homepage, like what people need to hear you speak and see you and experience you. He was phenomenal. And we did three deals with him. He was phenomenal at what he did, and that what, you know, if we had just rebuilt his website and just did the video, it would have that alone would have made a huge difference in people knowing who they were working with and how he was different. And another example I can give more recently, I work with a mentor who mentors seven figure coaches on how to work harder, make more money and and do it in less, less investment of your time. And when I took over her WordPress website for for two years, I just kept repeating and rebuilding the same crap, basically. And finally, when I decided to leave WordPress, I said, you know, I really want to start all over. And I realized in that two years, you know, I had not taken the time to really get to know her brand. And when we sat down and really learned what made her special and different, and we were able to capture that in in the website, that the difference in the experience was night and day, you know, before it was just text, and, you know, a little bit of information. She never referred anybody to her website. And now it, you know, opens with a video. She's also a professional speaker. Opens with a video of her speaking. She is very she's a. Ballroom dancer on the side, she's very elite. So we, you know, pulling in things like gold and video, I have a lot of motion on the website with gold moving because it, it, it's that brand of that dancer that, you know, that eliteness of it and it, it's subtle, and it has nothing to do with the messaging side that I just mentioned, but it's still back to the brand and the representing of who you are, who she is, what we're selling, you know, we're selling ourselves. Michael Hingson  40:33 Yeah, well, websites and website developers put all sorts of things out there and that that's not necessarily a good thing. But what are some signs that a business's online presence don't necessarily match their real life expertise? Because I I believe that people see through people who just sort of talk, and I think that that all too often, you get this reaction, oh, they're just talking that isn't what they really believe or that isn't what they really know. So what are some signs that the online presence doesn't match what they really know and what they really are? Lori Osbourne  41:15 Part of it is that that genericness, if you if you can't even say who you are serving, then you're obviously the person you're looking at is obviously not clear about their ideal client. If it's not clear who they are serving, and if it's this just generic message of not in these words, but we're the best use us. You know, there's, there's no detail about what makes them different and how they specifically solve your problem. If the website is completely outdated or generic, that may or may not allude to anything but it, it definitely shows that they don't, are not using their website to show their expertise. The other huge thing, I would say, is testimonials. Every website should have reviews. I mean, what better way to sell ourselves than to have someone else say how we're different, how we operate and why we're the why we're the best. That is huge. If it's all about them, as in the person's website you're looking at, if it's not, if I'm, if I'm getting on a website and they're not even acknowledging what's in it for me and how they're going to solve my problems, then I'm not going to have any confidence that they have any idea how to solve my problems. They haven't even they haven't even talked about my problems. They haven't even mentioned my problems. They're just telling me that they're selling me something, and this is how much it costs, and this is what it's going to do. But I but do you get me? Do you know? Do you understand me? I think all those are it's really important that we are speaking to the ideal client in their language about their problem. Michael Hingson  43:10 I have heard so many times and totally agree with and work to do this myself. Michael Hingson  43:18 The whole concept of when I'm invited to speak, it's not about me. Yeah, I'm invited to speak, but my job is to enhance, to help to make life as easy as possible for the event organizer, to help the event organizer make this, the whole conference, even better than they thought it would be. And and I have to do that because it's not about me, and it should never be about me as such, right? Lori Osbourne  43:48 It's also about your audience and your audience, yeah, so that they know you want them to want to know more. Yeah, that's also the purpose of your website to make people want to know more. Michael Hingson  44:01 Yeah, very true, and it should be that way. And if you're doing it right, you'll also provide more for them to know. Right? Lori Osbourne  44:15 Absolutely. Well, that would be something else that I would say I I always encourage people to give away as much as possible on their website. It if people know that you really want to help me solve my problems, and you're willing to give me something for free that starts a relationship. And that's really, at the end of the day, that's the point of the website. It's not to sell, it's to start a relationship. It's like the first step of dating. We're not getting married yet. We're dating, and if you're if you're giving away a piece of yourself through a video or a download or even a free course. Course, that's it. That's going to endear the audience to to want to come back for more. And even blogs, great blogs will get people coming back for more. And people always go, Well, you know, if I give everything away, I'm not going to make any money. No, you give away what? What doesn't cost you time, but is giving some knowledge so that they want more, and they know that you you get them, and they can trust, you know, like and trust so they can build that, that base for a relationship. Michael Hingson  45:32 Yeah, and it, it makes perfect sense. It is all about building trust. And everything that we do is all about building trust, and the more trust you build, the more loyalty you'll create. Lori Osbourne  45:47 Absolutely, yes, absolutely. Michael Hingson  45:49 So we've talked about website accessibility. What is website accessibility and why is it something that people really should focus on? Why is it important? Lori Osbourne  45:59 That feels weird coming from you, Mike, Michael Hingson  46:03 because I know you are an expert in this, but I preach it, but I preach it all the time, so I want to hear what somebody else has to say, and I want people who are watching and listening to this hear from somebody else other than me. Okay, that's the motivation behind it. Lori Osbourne  46:18 All right. All right. Well, website accessibility is at its core. It's making the website available and usable for everyone, including those with disabilities. So whether it's blindness or inability to use a mouse or you said it earlier, dyslexic, Michael Hingson  46:40 epilepsy, any number of things, right? Lori Osbourne  46:43 So anybody, just like accessibility for a ramp into a store, it's allowing me, from my home, as as a disabled person, to be able to function on your website. And as we know, I believe the stat is 20% of people have some kind of disability. It's also an inclusion. It is a piece of I consider a piece of your marketing, because if you are excluding 20% of the people with your website, why? Why are you doing that? It also builds strong Search Engine Optimization. Because if you look at all of the guidelines for accessibility, they're very similar to the guidelines you need to have in place for good search engine optimization. Google is looking for the exact same things. Yep. So it's it's really just making your website available to everyone Michael Hingson  47:42 well, and the reality is, well, let me ask this question, rather than me just saying it beyond legal compliance. Why should accessibility be a priority in website design? You've kind of alluded to it already. Lori Osbourne  47:56 Yeah, part of what I just said, it's including everyone. It's not excluding 20% of your market, and it's building trust, inclusivity and credibility. It's, it's, and it to me, it's showing that you care. It's, it's very bothersome to me when someone says, Well, I probably won't get sued, so I'm not going to worry about it. Okay? But why do you want to not do these basic things so that everyone can access your website? Well? Michael Hingson  48:33 And also, in reality, it does get back to if you're a website owner, that is, you're a company that has a website, and you recognize that the job of your website is to help people see why you have something they need. The fact of the matter is, do you really want to not make available to 20 or 25% of the population your website, or to put it another way, don't you want to make sure that you are making your information available to everyone? And that's what the real reason for website accessibility is truly all about. The fact of the matter is that it's good business to make your website accessible. Lori Osbourne  49:24 Absolutely, yes, absolutely. Michael Hingson  49:26 What are some high impact changes that you think that website owners can make, to make their websites or to have their websites be more accessible, maybe even just some simple things? Lori Osbourne  49:38 Oh, there are so many simple things. I mean, the easiest thing that so many people miss is adding alt text to images. I mean, it's, and it's one thing I love about Duda, by the way, it they do it with AI and do it for you, and you can edit it. It's so, so wonderful. But it's, it's a simple step. It also is. Great step to even help with SEO, because you can include some keywords there, but that that alt text tells someone that's using a tool that's blind exactly what that image is, and what is the point in putting that image on your website if it's not going to provide any value to those that can't see. I mean that, in my opinion, another thing is the contrast in colors. A lot of people don't understand that contrasting colors has a lot to do with readability, and if you are putting two colors together, I mean, think about it even from a scene person, if you're looking at it and you can't read it. It's not accessible, right? So, you know, have high contrast in the colors of text on anything over it. Don't try to put something over an image that can't be read that just just, don't do it. Skip that. I was just doing this on my website today. I was trying to put an image, and I went, you know what? That's just not going to work. I'm going back to a solid color. It doesn't it's it and it, you know, that's from a business perspective as well. Because even if you're not thinking about accessibility, if someone can't read the text or can't read the button, they're not going to click it. You're not going to read it. They're not going to buy it if they can't read it. So simple little things like that. Those would be the two biggest things I would say. And then just, you know, little additional things like making sure that your website is converting properly to mobile, if it's if it's not, if things are coming off the page, because you didn't bother to look at the mobile side, which is easy to miss on many platforms that can have a huge impact on the scene and those that need the tools or need accessibility pieces that's, you know, commonplace design and very easy thing to fix. Michael Hingson  52:11 It's been a while since I looked at this website, and I think it's not quite what it used to be, but for a while, my favorite website, absolutely. My favorite website for accessibility was the website of the National Security Agency, nsa.gov, Michael Hingson  52:31 of all the websites in the entire world. The reason I liked it is that not only did they have all text on images if you were using a screen reader and you moved your cursor over an image, you suddenly got a very detailed description of that image, like you. Michael Hingson  52:55 You moved your cursor where you used your screen reader to move over the American flag. It would say the American flag on a flagpole hanging in front of the opening to the building of the National Security Agency. Yada yada yada. I mean, it's just everything was there. It was the most amazing website. I don't know that it's that way anymore. I haven't looked at it in a little while, but I was very impressed with how much they did and relative and relevantly and appropriately so to make sure that everything on that website was totally usable. And a lot of people could say, Well, why do I have to do that? And the answer is, you have to do it for the same reason that you want to make your website accessible, if you will, for people who don't happen to have a disability. The reality is, all those things that you put on the website for people who can see them and so on, like pictures and so on, if you don't make those things accessible, you're doing a disservice to a significant amount of the population. Whereas, if you do it all, then while you can look at the picture, I can hear all about it, and that's the way it ought to Lori Osbourne  54:10 be well. And there's so much I mean to me that is an opportunity to to even go further with the folks that need the screen reader. Because, I mean, when I'm and I mentioned that dude, it does it with AI, but they, they do it too generically. When I go in, I'm doing exactly what you're talking about. I want to, I want to build the presence of the picture. This is who they're doing, who it is from the business, and this is what they're doing, and this is what you know, this offer is talking about that's an extra sales opportunity right there. For those that you know, need the alt text, why not use that? Michael Hingson  54:49 And also, I'm amazed at how many people may look at pictures and so on and look at words and not really pay attention to them very well, because they just kind of skip over it. So the more you can do to attract people's attention to the right things. Is relevant too. I'm amazed at how many people just gloss over so much. Lori Osbourne  55:09 Oh, absolutely. Well, you know, this kind of become our society, yeah, short attention span for sure. You know, I want to mention two videos. I really feel like people need videos on their website, especially of themselves, because it helps people get to know you. But you need to have that closed captioning and again, dialog. Michael Hingson  55:33 You need to have dialog so that a person who can't see the video will also know what the video shows. Lori Osbourne  55:41 Explain, explain what you mean by that a little bit more. Michael Hingson  55:44 So you go to a website, and there's a video, and you click it, and you start hearing music, and that's all you hear, even though, on the screen you see a person walking down the street, walking into somebody's store, finding a product they want and buying it. But if you don't have a way to make that information audibly accessible to people who can't see the images and who don't see the videos, then what good is it you haven't made it accessible? Yes, closed captioning works for deaf or hard of hearing people, but again, there's so much more that needs to be done. Wow. Lori Osbourne  56:25 Thank you for sharing that, Mike. You just gave me more to think about on videos. Michael Hingson  56:31 One of my favorite commercials to pick on today, and for the longest time, I had no idea at all what it was about. It starts out with music, and somebody says something like, so what do people over 60s show and bring out today? And they talk about love and they talk about something else, and suddenly the sound goes dead, and all you hear for the next 20 seconds or more is this high pitched whistle sound. Ooh, yeah. And I finally got somebody. I finally was in a room with somebody when I heard the beginning of this, and I said, What is it showing? And all it was showing, and what, apparently it is, is a promotion for people getting the RSV vaccination. Lori Osbourne  57:19 Oh, right. Oh, I do know what commercial you're talking about, yes, but text just goes on the screen. Michael Hingson  57:26 RSV, RSV, RSV. But there's nothing that says what that is at all, period, Lori Osbourne  57:33 because they're trying to make the point that you're that your life shuts down when this hits. But yeah, for someone like you, that's completely worthless. Michael Hingson  57:41 Not only does my life not shut down, my life gets very active, and I want to go off and find those commercial designers and show them what true accessibility really ought to be about. But that's another story. But yeah, Lori Osbourne  57:53 yeah, exactly, wow. I mean, I think about you every time I see that commercial, those rare times I see commercials, Michael Hingson  58:05 what's one of the what's one of the myths about branding and websites that you could erase, that you really wish you could race forever? Lori Osbourne  58:18 I probably told you to ask me that question, and now I'm stumped by how I want to answer it. I think, I think I know where I wanted to go with that. Yes, a lot of people think branding is just colors and fonts, and honestly, when I first started doing it, I thought it was just colors and fonts. And I kind of go, I went into Okay, colors and fonts, and then consistency, okay, we want to make sure we got we're consistent with our colors and fonts across everything that we do that's that's branding, that's visual branding. But real branding is Our Story. Is who we are, what we stand for and who we serve. It's the package of everything around what we're selling, back to selling ourselves and really understanding this package and making that consistent across everything. And consistency is huge, in my opinion, when it comes to branding, if you have a different header image or marketing image on every single thing you do and there's no consistency in the look, then you're not going to be memorable. You. I can't help you see this, Mike, but anyone that does go out to anything of mine, I have a very consistent image that was used to build my logo, and it's on everything that I do. I also wear very bright, colorful glasses. Everything I do is very bright and colorful, and it's memorable when people see me and they see my glasses, it can be three years later and they go. I don't remember your name, but boy, I remember those glasses. You know, it's, it's, and that's part of my branding. When people say, I love your your glasses, I go, thank you. It's part of my branding. Yeah. So it's a, it's an overall everything about you. When people describe me, they usually describe me as bright and colorful, like, that's, that's one of the first things that comes to their their mind, and then they it translates to energy, because they think bright, colorful energy. So it's, you know what branding really is, is, what do people say about you when you're not in the room? Michael Hingson  1:00:30 Yeah, that's, that's a good that's what it is. Well, if there is a business owner who is in our audience today who feels overwhelmed by their digital presence. What would you suggest is the first step they should take to change that? Lori Osbourne  1:00:47 Well, the the first thing I would love to see anyone do is sign up for a visibility review or audit with me, so that we can look at your presence and talk about it, and I can give you some very specific suggestions for how to improve your online visibility. If you're wanting to do something on your own and you're you're trying to figure out where to start, sit down and look at first, your your homepage, in your first line of every bit of your marketing and ask yourself, does it say who I serve and how I serve them, and the problems that I solve. Because every ounce of your marketing needs to say that immediately you have less than eight seconds when someone hits your website. And there's all kinds of some people say three, some people say 10s and 15. I just leave it at eight. Do eight or eight or less seconds on your website. So start there is my messaging clear? And then look at your website overall and does it represent me and the message I want people to see. We can go into a whole lot more about it being up to date and everything else, but that's where I would start, right there. Michael Hingson  1:01:58 So how do people reach out to you to get your help to deal with all of this. Lori Osbourne  1:02:02 Well, you can obviously go to my website, which is biz bolster.com, B, I, Z, B, O, L, S, T, E, r.com and I believe you will be sharing a link to that visibility audit. Just sign up for that or a free strategy session. But I encourage the visibility audit, because it literally takes about an hour of my time to check out everything about you and then share that with you. So this is an investment that I'm willing to give you to help you all understand how you show up online, and then what to do about Michael Hingson  1:02:45 it, biz, bolster.com, I hope people will do that, and they can reach out and contact you through that website. Lori Osbourne  1:02:53 Yes, click on, let's chat, and it gives you all the all the calls that you can sign up for in my calendar, and I would absolutely love to speak to anybody that has questions or wants some direction. Michael Hingson  1:03:07 Well, cool. Well, I really appreciate you being here today and spending so much time talking about all this, and I hope people will take it to heart. Wherever you are listening. Reach out, biz, bolster.com and get some insights and get some help to improve the website the web world, because only about 3% of all websites are really accessible today, which means there are a whole lot that are not, and there is no real excuse for that being the case. So reach out and Michael Hingson  1:03:41 you can get all the help that you need. I'd love to hear from you, to hear what you think about today's podcast. Please feel free to email me at Michael H, I m, I C, H, A, E, L, H, I at accessibe, A, C, C, E, S, S, i, b, e.com, and wherever you're listening, please give us a five star review. We value your ratings and your reviews a lot, and I but I do want to hear from you. I want to hear what your thoughts are. Also, if you know of anyone who might make a good guest for unstoppable mindset, Lori, including you, would really appreciate you introducing us, because we're always looking for people who have great stories to tell, and today has certainly been one of my favorite podcast recordings in a long time, and that's because we really did have fun, and I think we accomplished a lot and we learned a lot. So I want to thank you, Lori, once again, for being here and for being a part of unstoppable mindset. Lori Osbourne  1:04:35 Thank you, Mike. It has definitely been a pleasure. I've enjoyed talking with you a lot. Michael Hingson  1:04:42 You have been listening to the Unstoppable Mindset podcast. Thanks for dropping by. I hope that you'll join us again next week, and in future weeks for upcoming episodes. To subscribe to our podcast and to learn about upcoming episodes, please visit www dot Michael hingson.com slash podcast. Michael Hingson is spelled m i c h a e l h i n g s o n. While you're on the site., please use the form there to recommend people who we ought to interview in upcoming editions of the show. And also, we ask you and urge you to invite your friends to join us in the future. If you know of any one or any organization needing a speaker for an event, please email me at speaker at Michael hingson.com. I appreciate it very much. To learn more about the concept of blinded by fear, please visit www dot Michael hingson.com forward slash blinded by fear and while you're there, feel free to pick up a copy of my free eBook entitled blinded by fear. The unstoppable mindset podcast is provided by access cast an initiative of accessiBe and is sponsored by accessiBe. Please visit www.accessibe.com . AccessiBe is spelled a c c e s s i b e. There you can learn all about how you can make your website inclusive for all persons with disabilities and how you can help make the internet fully inclusive by 2025. Thanks again for Listening. Please come back and visit us again next week.

Stuart Campbell, a luxury hotel and resort developer representing Eagle Creek Hospitality talks with James Shillinglaw of Insider Travel Report at last month's ILTM Cannes luxury show about the still-to-open Viceroy Resort Sun Valley in Ketchum, Idaho. Campbell details the plans for a property, including rooms, dining, access to the slopes and much more, which is on track to open in June 2026. For more information visit www.viceroyhotelsandresorts.com. All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean,  iHeartRadio,  Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.

Prayer doesn't have to feel confusing, repetitive, or stuck. In this episode, Chad and Robert talk about why Sun Valley is starting the year focused on prayer and offer a simple, biblical framework that helps you connect with God in a deeper way.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:00:23 Why Start the Year With Prayer02:05 Don't Wait on a Sermon—Go Read Your Bible03:33 Why Prayer Is a Great New Year Goal04:14 The Most Important Relationship in Your Life05:16 Prayer Is Also Hearing From God05:50 Why the Bible Repeats Themes06:33 The Tabernacle and Learning to Engage With God10:37 Is God the Center of Your Life or a Hobby?12:16 The Gateway to God's Presence Begins With Gratitude13:01 Why We Sing in Church14:07 Starting Prayer With Gratitude (Even on Hard Days)18:49 Gratitude for the Small Things21:34 Thanksgiving vs Praise22:08 God's Joy, Grace, and Holiness22:49 Hell as the Absence of God's Grace24:11 Sacrifice, Sin, and Confession25:07 Jesus the Lamb of God (Hebrews)26:20 Petition and Asking God for Things27:48 Intercession and Praying for Others28:05 The Five Elements of Prayer29:31 Breakthrough Can Be Internal

In this episode, Chad and Robert talk about what it means to have a Word and Spirit kind of faith that has a thriving relationship with Jesus. If you're curious, cautious, or even nervous about the Holy Spirit, this conversation will help you take a next step with confidence as we head into a new year of prayer.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:00:27 Happy New Year 01:50 Prayer as a kid vs prayer as real relationship06:50 John 17:3 — eternal life is knowing God09:33 Scotland mission trip: when Scripture came alive13:06 Prayer series vision: Word AND Spirit together14:44 Why this topic feels scary for some people15:04 Cessationism, experience, and what Scripture actually says17:28 Sun Valley's journey toward Word + Spirit18:51 Relationship with God is supernatural by nature20:13 Miracles, healing, and the everyday supernatural22:49 We pray, God decides the results24:32 Other kinds of healing: worship, freedom, restoration25:40 Why we need Spirit-led discipleship26:04 Practical prayer tools coming in this series

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Our culture is experiencing a massive shift fueled by one piece of technology: artificial intelligence. Yep, we're going there. How might AI impact ministry? How are churches adapting to (or resisting) the AI movement? What does AI even have to do with church? In this episode, Amy and Sean are joined by Paul Alexander, Executive Pastor at Sun Valley Community Church in Arizona and a member of the Unstuck team, and Mika Casey, Executive Director of IT at Sun Valley.  They discuss key questions and changes surrounding AI, how to use AI tools in your ministry (and what guardrails to put in place) and what's at stake for the church in the era of AI. This episode is sponsored by Donorbox: Still relying on cash and checks for offerings? Half of churchgoers already prefer to give electronically. Donorbox Live Kiosk helps churches like yours boost giving by 35%. Imagine thousands more dollars each month to fortify your ministry. All you need is a tablet, card reader and Donorbox's app. Donorbox lets congregants make tithes, offerings and donations instantly with cards or digital wallets, like Apple Pay and Google Pay. Get two months free at donorbox.org/unstuckpodcast.   Join the Conversation on Social Media We use hashtag #unstuckchurch on X and on Instagram. 

Gary & Shannon open with breaking traffic and weather concerns as flooding in Sun Valley shuts down parts of the 5 Freeway, creating major delays for commuters. The hour then takes a festive turn as GAS presents A Christmas Carol 2025 — an original radio play reimagining the classic holiday tale with a modern twist.See omnystudio.com/listener for privacy information.

Christmas time often brings difficult to navigate family drama. In this episode, Chad and Robert share practical, Spirit-led wisdom for navigating difficult family dynamics with grace and love.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:01:02 Behind the Scenes of Christmas Services  04:16 Christmas Traditions in the Moore and Watson Homes  07:06 The Old Days of Christmas Dramas  09:47 It's Okay to Disappoint Extended Family  11:10 Prioritize Your Immediate Family  12:19 When Family Doesn't Share Your Values  14:48 How to Love People Who Disagree With You  15:53 Loving Your Spouse by Loving Their Family  17:24 Let Go of the Ideal Holiday  18:51 Playing the Family Gathering Like a Game  20:23 Ask Questions. Stay Curious. Love Deeply.  22:44 Walk Into the Room With a Different Attitude  23:17 Great Open-Ended Questions to Ask  24:25 Be Genuinely Interested in Their World

ORDER TODAY Also available on throw blankets, pillows, tops, tees, iPhone cases, and much more! *Redbubble has discounts when purchasing multiple items and also gives 10%-20% discounts on a regular Continue Reading Read more on this topic: New Design: Vintage Blue Passion-flower Prints and other products [Shopping] New Design: Abstract Iris Products & Gifts from Douglas E. Welch Design and Photography New Design: Trichocereus Cactus Flower Products [Shopping] Gifts: A bee gathering on purple coneflower Products from Douglas E. Welch Design and Photography [Shopping] New Design: Garden View, Theodore Payne Foundation, Sun Valley, California [Merch]

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There's something about Christmas that draws people in whether or not they believe in Jesus. In this episode, Chad and Robert explore why the Christmas season feels different and what our souls are actually responding to beneath the nostalgia, generosity, and traditions.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:00:25 Why the Holy Spirit Makes Christmas Possible02:27 Jesus and Emmanuel04:22 Why Christmas Feels Special to Everyone07:08 Phantom Pain and the Human Soul08:17 Heaven Came to Earth08:56 God Worked His Way to Us09:11 Why People Say Yes to Christmas Eve09:47 God's Patient Pursuit10:33 Why Simple Invitations Matter11:36 Why Evil Points to God's Reality13:29 Our Appetites Point Beyond This World14:24 Books for Seekers and Skeptics16:05 What Experiencing the Spirit Changes17:13 Obedience Flows From Presence19:16 A Better View of God20:40 A Simple Daily Prayer Practice23:33 Hearing God's Encouragement24:30 Quieting a Busy Mind26:09 Psalm 1 and Fruit in Season28:46 Scripture as the Spirit's Voice

Recorded live at the Lynne Cohen Foundation's 2025 Sun Valley gathering, this special episode brings together three leading voices reshaping the future of women's preventive health: Dr. Roohi Jeelani, double board-certified Reproductive Endocrinologist and Fertility Specialist; Annbeth Eschbach, founder of Reset One and a pioneer in women's wellness; and LCF Founder Amy Cohen Epstein.For more, follow The Seam on Instagram, watch full episodes on Youtube, or visit the Lynne Cohen Foundation website.Produced by Peoples Media Hosted on Acast. See acast.com/privacy for more information.

In this episode, we bring you one of the most unexpected and awe-inspiring moments in recent skating history. On July 25, 2025, at a rink in Sun Valley, Idaho, Hungarian national-champion figure skater Eszter Szombathelyi pulled off a feat nobody thought possible: she jumped rope on ice skates — not just a few times, but 136 times in 60 seconds, smashing the previous record of 45.This Week's Featured Hashtag#AlternativeJobDescriptionsOther Interesting ThingsListen to the episode “Judge or Joke?”Eduardo Martinez Case Profile Send a text to The Ebone Zone! Support the showIf you have questions or comments email ebonezonepodcast@yahoo.com Follow the Ebone Zone on Twitter: https://twitter.com/OfficialEBZLike the Ebone Zone on Facebook: https://www.facebook.com/ebonezoneofficial/Visit www.ebonezone.com for more content!

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Christmas is so much more than lights and presents. It's the moment heaven came to earth. In this episode, Chad and Robert unpack the deeper meaning behind the Christmas story, the role of the Holy Spirit in the incarnation, and why the virgin birth still matters today.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:00:00 Welcoming the Christmas Season04:02 Why We Keep Talking About Christmas05:26 The Mystery of the Incarnation06:31 “The Word Became Flesh”: Why It Matters07:56 God's Presence and the Holy of Holies09:25 Why the Virgin Birth Is Essential11:19 Mary, Joseph, and Courage in the Christmas Story13:18 Jesus' Name and What It Declares15:21 The Power of the Name of Jesus15:43 The Trinity Working Together17:23 What the Trinity Means for Us Today18:38 How Chad Prays to Father, Son, and Holy Spirit19:23 Invited Into God's Family20:02 What the Holy Spirit Does at Christmas21:41 Experiencing God's Presence Today22:43 Why People Are Open to God During Christmas23:58 Inviting Others to Experience Jesus

How cool is this Iris? I love getting up close to flowers to see all the crazy details you usually miss. This bearded iris has these intense, deep burgundy petals Continue Reading Read more on this topic: Gifts: A bee gathering on purple coneflower Products from Douglas E. Welch Design and Photography [Shopping] New Design: Trichocereus Cactus Flower Products [Shopping] New Design: Garden View, Theodore Payne Foundation, Sun Valley, California [Merch] New Design: Vintage Blue Passion-flower Prints and other products [Shopping] Daffodil Closeup via Instagram [Photography]

Jordan Watts, co-founder and head designer of Jorde, joins the Ski Moms podcast to share her journey from competitive ski racing to creating a modern ski apparel brand. Born in Texas but raised in New Hampshire's ski country, Jordan's path to fashion design began on the slopes. She attended Burke Mountain Academy, where the demanding schedule of academics and training taught her invaluable time management skills and fostered an intensely competitive spirit. Jordan attended UVM before landing a job in luxury ski fashion, where she gained experience across sales, marketing, and operations. Working with her boyfriend (now fiancé) Jackson, Jordan launched Jorde with a clear vision: create classic, beautifully designed ski wear at an accessible luxury price point, using PFA-free fabrics and thoughtful details like monochromatic trims and innovative ankle patches.The brand focuses on timeless silhouettes that will last for years rather than trendy designs. Jordan personally handles customer service inquiries, helping customers find the right size and fit. The design process takes about two months per collection, with Jordan carefully selecting colors that work together and obsessing over details like button colors. Based in Stowe, Vermont, Jordan and Jackson run the two-person operation (with help from Jordan's mom) while maintaining work-life balance through daily walks with their dog and regular ski days. Jorde is sold at major retailers including Bloomingdale's, Nordstrom, Backcountry, and Revolve, as well as boutique ski shops in Stowe, Aspen, Big Sky, and Sun Valley.Keep Up with the Latest from Jorde: Website:https://shopjorde.com/Instagram: https://www.pinterest.com/SHOPJORDE/_pins/Facebook: https://www.facebook.com/shopjordeKey Quotes:"I felt people wanted a more classic design, maybe more simple, but also still had that kind of attention to detail, those little details that make something so beautiful.""If you like your outfit, you're justParticipating destinations include:

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In this episode, Chad and Robert unpack the story of Israel standing at the edge of the Promised Land, paralyzed by fear. They draw parallels to our everyday lives and the spiritual battles we face when fear, excuses, and pride hold us back. This conversation offers practical encouragement for stepping into the place of blessing God has already prepared for us.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:00:51 Faith, Courage, and the Promised Land  02:04 Why the Israelites Chose Fear Over Faith  03:42 Surviving vs. Thriving in God's Plan  05:13 God's Provision Isn't the Same as His Promise  06:06 The Angel of the Lord and the Question of Sides  07:46 Jesus Doesn't Take Sides08:58 Walking Into Blessing Means Walking With God  10:14 The Real Problem: It's Not Information, It's Application  11:47 The Danger of Being Self-Focused  12:30 What's the Breakthrough You're Avoiding?  13:24 Listening to the Holy Spirit in Daily Life  15:12 Daily Disciplines and Forgetting What God Told Us  16:31 Facing Giants With God  17:18 Learning from Daniel's Rhythms of Faithfulness  19:08 Growing in Faith  20:21 Talk to God All the Time22:12 Most Breakthroughs Are On the Other Side of Obedience  23:59 The Big “But” That's Blocking Your Breakthrough

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In this episode, Chad and Robert talk about the difference between true discipleship and spiritual consumerism. They challenge cultural norms of, unpack why obedience is the real mark of maturity, and explore how the early church changed the world by simply applying what little they knew.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:01:17 Spiritualizing Selfishness in Church04:05 The Church Is for Bringing the Kingdom to Earth04:49 Connection Isn't About Church Size05:20 Power, Prestige, and Preference in Church08:36 Discipleship = Your Next Step of Obedience09:56 Information Alone Doesn't Change Lives11:26 Doing What Jesus Says12:40 Don't Just Agree13:36 Real Christianity Is Missional15:32 Serving Is a Way of Life16:16 How Do You Know If You Love Jesus?17:18 Obedience Over Theology Degrees18:23 How the Early Church Changed the World20:37 How to Respond When Culture Presses In21:44 Americanized Faith Isn't the Goal22:29 We're Being Discipled by Algorithms23:24 Teaching People to Think with the Mind of Christ  24:39 Representing Jesus Means Offending Everyone24:58 The Way of Jesus Is Giving, Serving, Dying to Self25:43 Final Challenge: What's Your Next Step?

Send us a textWhat happens when a Nordic engine meets Wasatch steeps and a taste for big objectives? We sit down with pro skier and trail runner Mali Noyes to trace the throughline from Sun Valley ski kid to freeride competitor to ultra podium threat, and the conversation is packed with sharp takeaways you can use right away.Mali unpacks the modern mountain athlete's toolkit: how backcountry ski touring builds unmatched muscular endurance, why Speedgoat rewards poles and patience at altitude, and how pacing transforms “survival” into a strong finish. We go inside freeride fundamentals—venue scouting, judging criteria, and the fast-and-fluid style that actually scores—then zoom out to the career reality where athletes must be storytellers, producers, and community builders. Mali shares how she approaches YouTube with authenticity over polish, using simple tools to bring people into the raw, decision-heavy world of snow, lines, and risk.We dig into UTMB ambitions, comparing CCC's runnable rhythm with the power-hike nature of Speedgoat, and why the Wasatch is a near-perfect training ground for European profiles. Mali is candid about nerve pain and the grind of messy injuries, emphasizing critical PT, hip and core rebuilding, and data that supports intuition—heart rate, lactate, HRV, and truly easy recovery days. The capstone is The Shooting Gallery: skiing all 93 steep Wasatch lines in 47 days. It's a masterclass in logistics, avalanche judgment, partner management, and mental endurance, stacking over 300,000 feet of vert while staying sharp enough to make clean choices day after day.If you care about mountain performance, women's representation in snowsports, or the craft of turning adventures into stories that matter, this one will stick with you. Subscribe, share this episode with a training partner, and leave a quick review to help more mountain athletes find the show.Follow Mali on IG - @malinoyesFollow Mali's Adventures on Youtube ! - @MaliNoyesFollow James on IG - @jameslauriello Follow the Steep Stuff Podcast on IG - @steepstuff_pod Use code steepstuffpod for 25% off your cart at UltimateDirection.com!

Send us a textExtra, extra — Freshies HEAR all about it! We've got BIG news on the Fresh Bunch Podcast! Lane DeVries' brand-new book, The Pursuit of Purpose, officially has a launch date.  On November 24th, the book is available on Amazon, and Lane sits down with the Fresh Bunch to spill everything.Lane shares how a visit from Mike, Casey, and Ryan sparked the idea for the book, and how—since last October—he's been putting pen to paper to bring this book to life. Part personal story, part business guide, and 100% motivational, The Pursuit of Purpose captures Lane's four-decade journey in the flower world, his principles, his purpose, and the lessons that shaped Sun Valley.We discuss the writing process, the behind-the-scenes stories, and of course…the Fresh Bunch review!Lane's hope for readers? Stick with your purpose. Stick to your principles. And never give up.https://lanedevries.com/%F0%9F%8C%B7the-pursuit-of-purpose-a-40-year-journey-of-a-dutch-flower-farmer-in-america/PLUS — Jet Fresh is giving away 10 free copies to the first 10 Fresh Bunch listeners who email Mimi. Don't sleep on this one!

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In today's world, money defines success, security and self-worth. but God's way is radically different. In this episode, Chad and Robert dive into the biblical principles of money, wealth, and generosity. They talk about giving, saving, contentment, and why financial peace starts with spiritual surrender.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:00:37 Why We Should Give to the Church  01:23 Regret in Spending vs. Giving  02:01 How Generosity Built Wealth  02:40 Give First. Save Second. Live on the Rest.  03:40 Following Jesus Means Full Surrender  04:37 What It Means to “Die to Yourself”  06:05 Discipline, Accountability, and Trust  07:26 Jesus Always Knows What's Best  08:16 Faith in Action: Marriage, Money, and More  09:38 Galatians 2:20 and Living by Faith  11:39 Finances as Evidence of Faith  12:27 Why Talking About Money Feels Uncomfortable  14:40 Spend Less Than You Make  15:50 Biblical Principles vs. Cultural Lies  17:36 Why Kids Are Happier Than Adults  19:36 Stingy With Giving, Risky With Spending  21:26 How Money Destroys Relationships  22:05 The Power of Contentment  23:11 The Bible's Simple Money Plan  24:52 How Credit Cards Derail Contentment  25:54 Honor God. Build Wealth. Learn Contentment.  26:45 Stewardship Over Stuff  27:44 Wisdom Is Better Than Money

In this episode, Chad and Robert unpack why comfort is the enemy of growth, how vision works in the church and in our lives, and what it really means to obey Jesus. They challenge us to stop watching from the sidelines and start living the kind of life Jesus actually invites us into, one filled with purpose, sacrifice, and supernatural blessing.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:00:30 What Is the Mission of the Church?  01:45 Vision Is a Dream With a Deadline  03:05 Why Big, Vague Vision Doesn't Work  04:08 Unity, Division, and the Power of Focus  05:38 Vision Aligns and Activates the Church  06:42 What's the Vision for Your Own Life?  07:55 Word or Wisdom: How We Hear from God  10:22 Why Most Growth Comes from Small Steps  11:15 Faith Is a Long Obedience in the Same Direction  13:35 Comfort Is Where Your Dreams Go to Die  14:50 Giving and Obedience Go Together  16:13 The Cost of Disobedience as a Church  17:45 Calling Everyone to Step Up  20:42 How Generosity Builds Ownership and Joy  21:43 What You Prioritize Reveals Your Heart  23:08 Give Your Life to Jesus and Do What He Says  24:05 We've Been Domesticated25:42 One Day We'll Answer to God

GENXMOM wins with the Dogers. Or, wins for the Diodgers. Wait... No... She helped them win! (true) Lots about the Sun Valley Fox. Too much wind and Mexican restaurant snow markers. Yes, much more....

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In this episode, Chad and Robert challenge the modern view of church as a place you attend rather than a mission you live. They unpack what it really means to be the Church, a Spirit-empowered movement of people on mission with Jesus, and how we can step into that mission. Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:00:21 Why Church Is Not a Building  03:22 What “Christian” Originally Meant  05:17 Pentecost and the Birth of the Church  07:37 Every Believer Is a Missionary  10:01 Why So Many Christians Are Bored  11:30 Leaders Who Challenge vs. Leaders Who Coddle  14:49 Living On Mission Is the Most Exciting Life  16:35 The Kingdom Is Forcefully Advancing  17:55 If You're Not in the Game, You're in Disobedience  19:25 There Is No Plan B  21:05 Stop Waiting for Permission to Lead  23:05 Final Challenge: Take Responsibility for Your Faith

On Halloween night, 1957, a single gunshot shattered the quiet streets of Sun Valley, California. When 35-year-old Peter Fabiano opened his front door, he expected a trick-or-treater. Instead, he was met with betrayal, obsession, and jealousy disguised behind a mask. A murder planned for months — executed on a night meant for innocence. This is the tragic murder of Peter Fabiano.You can listen to our NEW episode on Spotify, Apple Podcasts, and all other streaming platforms.⚠️ Content warning: graphic violence ----La noche de Halloween de 1957, un solo disparo rompió el silencio de las calles de Sun Valley, California. Cuando Peter Fabiano abrió la puerta de su casa, esperaba ver a un niño pidiendo dulces. En su lugar, se encontró con la traición, la obsesión y los celos… escondidos detrás de una máscara. Un asesinato planeado durante meses — cometido en una noche dedicada a la inocencia. Este es el trágico caso de Peter Fabiano.Puede escuchar nuestro NUEVO episodio en Spotify, Apple Podcasts y todas las demás plataformas de transmisión.⚠️ Advertencia de contenido: violencia gráfica—Links + Sources:Deranged LA Crimes: https://derangedlacrimes.com/?p=13846Crime and Investigations UK - https://www.crimeandinvestigation.co.uk/articles/murder-halloween-trick-or-treat-slayingNY Daily News: https://www.nydailynews.com/2008/03/25/the-trick-or-treat-murder/VICE: https://www.vice.com/en/article/the-bizarre-lesbian-murder-scandal-that-rocked-1950s-la/True Crime Tales: https://medium.com/%40truecrimetales/the-trick-or-treat-murder-6f2c40adf5fcCrime Reads: https://crimereads.com/history-halloween-murders-los-angeles/Historic Horrors: ​​https://historic-horrors.com/2015/10/30/a-murder-on-halloween/—- Distributed by Genuina Media — Buy Us A Coffee: https://buymeacoffee.com/svsm_podcast — Follow Us:Instagram: https://www.instagram.com/SVSM_PodcastThreads: https://www.threads.net/@svsm_podcastTwitter/ X: https://www.twitter.com/SVSM_PodcastBlueSky: https://bsky.app/profile/svsmpodcast.bsky.socialFacebook: https://www.facebook.com/SoViolentoSoMacabroPodcastTikTok: https://www.tiktok.com/@svsm_podcastYouTube: https://www.youtube.com/@svsm_podcast Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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This weekend in our At the Movies series, we looked at themes of identity, endurance, and fighting for what matters most through the story of Creed. In this episode, Chad and Robert talk about what it means to keep going when life punches back, and how God meets us in the ring. They explore how the gospel shapes our identity, gives us strength we didn't know we had, and reminds us that we never fight alone.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:01:16 Every Great Story Points to the Bible  03:12 The Story of Creed  05:28 Adonis Creed's Story of Adoption and Grace  07:11 The Search for Identity  09:49 The “If Only” Trap and Self‑Redemption  12:11 Redemption Found in Relationships  14:43 Why Self‑Salvation Doesn't Work  16:44 Who's in Your Corner?

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This weekend in our At the Movies series, we looked at the story of Wicked, and how often leads us to hide, perform, or control, and how the gospel offers a better way. In this podcast, Chad and Robert explore how perfect love drives out fear and what it means to live as people fully known, fully forgiven, and set free by God's grace.*Due to copyright restrictions, these messages can only be experienced live during scheduled service times in-person or at live.sv.cc and will not be made available for on-demand viewing.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:01:34 The Theme of Fear in Wicked and Scripture  03:44 Fear in Genesis and God's Response of Love  06:04 Addressing Witchcraft & Discernment  07:28 Is Fear the Root of Sin?  09:57 How the Wizard Uses Fear to Control  11:54 Perfect Love Casts Out Fear  13:52 What to Do When You Feel Afraid  14:55 Living on Mission Replaces Fear with Joy  19:29 The Gospel Is the Answer to Every Problem

This was recorded on October 8th at the Funeral Service for Pastor John MacArthur at Grace Community Church in Sun Valley, CA.Copyright Notice:By John Piper. © Desiring God Foundation. Source: desiringGod.orgJohn Piper is founder and teacher of desiringGod.org and chancellor of Bethlehem College & Seminary. For more than thirty years, he served as pastor of Bethlehem Baptist Church, Minneapolis. He is author of more than fifty books, and his sermons, articles, books, and more are available free of charge at desiringGod.org.This sermon is being shared in accordance with Desiring God Copyright Policy, which allows for the reproduction and distribution of audio and video messages digitally. We have followed all copyright policies set by Desiring God Ministries to ensure the lawful sharing of this sermon. For any questions or concerns regarding this episode, please feel free to contact us at expositorysermons@gmail.com.Learn more about Desiring God copyright policy here: https://www.desiringgod.org/permissions

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This weekend in our At the Movies series, we unpacked gospel truths found in Inside Out 2. In this podcast, Chad and Robert reflect on what this film reveals about the emotional lives we all navigate. From anxiety and identity to the truth about how God sees us, they explore how our feelings are real, but not always reliable, and how Scripture helps us process them with wisdom and grace.*Due to copyright restrictions, these messages can only be experienced live during scheduled service times in-person or at live.sv.cc and will not be made available for on-demand viewing.Subscribe to receive our latest videos!Website: https://www.sunvalleycc.com/Facebook: https://www.facebook.com/sunvalleycc/Instagram: https://www.instagram.com/sunvalleycc/Tiktok: https://www.tiktok.com/@sunvalleyccTo support Sun Valley and help us continue to reach people all around the world click here: https://www.sunvalleycc.com/givingGod loves you no matter who you are, what you've done, or what's been done to you. This is the vision of Sun Valley Community Church, led by Pastor Chad Moore and based in Gilbert, AZ with multiple locations throughout the Phoenix valley.Chapters:00:00 Why We Talk About Movies in Church  01:42 Inside Out 2 Recap & Pixar's Emotional Brilliance  04:13 Anxiety, Emotions, and Identity in Teen Life  06:34 Romans 12 and the Power of Renewing Your Mind  08:53 When Anxiety Takes Over  11:09 Philippians 4: Thanking and Thinking  13:30 Science Is Catching Up to Scripture  15:58 Worry Is Meditation in the Wrong Direction  17:46 Focus on What You Can Control  22:16 Let Peace, Not Anxiety, Lead Your Life  

WhoAlan Henceroth, President and Chief Operating Officer of Arapahoe Basin, Colorado – Al runs the best ski area-specific executive blog in America – check it out:Recorded onMay 19, 2025About Arapahoe BasinClick here for a mountain stats overviewOwned by: Alterra Mountain Company, which also owns:Pass access* Ikon Pass: unlimited* Ikon Base Pass: unlimited access from opening day to Friday, Dec. 19, then five total days with no blackouts from Dec. 20 until closing day 2026Base elevation* 10,520 feet at bottom of Steep Gullies* 10,780 feet at main baseSummit elevation* 13,204 feet at top of Lenawee Mountain on East Wall* 12,478 feet at top of Lazy J Tow (connector between Lenawee Express six-pack and Zuma quad)Vertical drop* 1,695 feet lift-served – top of Lazy J Tow to main base* 1,955 feet lift-served, with hike back up to lifts – top of Lazy J Tow to bottom of Steep Gullies* 2,424 feet hike-to – top of Lenawee Mountain to Main BaseSkiable Acres: 1,428Average annual snowfall:* Claimed: 350 inches* Bestsnow.net: 308 inchesTrail count: 147 – approximate terrain breakdown: 24% double-black, 49% black, 20% intermediate, 7% beginnerLift count: 9 (1 six-pack, 1 high-speed quad, 3 fixed-grip quads, 1 double, 2 carpets, 1 ropetow)Why I interviewed himWe can generally splice U.S. ski centers into two categories: ski resort and ski area. I'll often use these terms interchangeably to avoid repetition, but they describe two very different things. The main distinction: ski areas rise directly from parking lots edged by a handful of bunched utilitarian structures, while ski resorts push parking lots into the next zipcode to accommodate slopeside lodging and commerce.There are a lot more ski areas than ski resorts, and a handful of the latter present like the former, with accommodations slightly off-hill (Sun Valley) or anchored in a near-enough town (Bachelor). But mostly the distinction is clear, with the defining question being this: is this a mountain that people will travel around the world to ski, or one they won't travel more than an hour to ski?Arapahoe Basin occupies a strange middle. Nothing in the mountain's statistical profile suggests that it should be anything other than a Summit County locals hang. It is the 16th-largest ski area in Colorado by skiable acres, the 18th-tallest by lift-served vertical drop, and the eighth-snowiest by average annual snowfall. The mountain runs just six chairlifts and only two detachables. Beginner terrain is limited. A-Basin has no base area lodging, and in fact not much of a base area at all. Altitude, already an issue for the Colorado ski tourist, is amplified here, where the lifts spin from nearly 11,000 feet. A-Basin should, like Bridger Bowl in Montana (upstream from Big Sky) or Red River in New Mexico (across the mountain from Taos) or Sunlight in Colorado (parked between Aspen and I-70), be mostly unknown beside its heralded big-name neighbors (Keystone, Breck, Copper).And it sort of is, but also sort of isn't. Like tiny (826-acre) Aspen Mountain, A-Basin transcends its statistical profile. Skiers know it, seek it, travel for it, cross it off their lists like a snowy Eiffel Tower. Unlike Aspen, A-Basin has no posse of support mountains, no grided downtown spilling off the lifts, no Kleenex-level brand that stands in for skiing among non-skiers. And yet Vail tried buying the bump in 1997, and Alterra finally did in 2024. Meanwhile, nearby Loveland, bigger, taller, snowier, higher, easier to access with its trip-off-the-interstate parking lots, is still ignored by tourists and conglomerates alike.Weird. What explains A-Basin's pull? Onetime and future Storm guest Jackson Hogen offers, in his Snowbird Secrets book, an anthropomorphic explanation for that Utah powder dump's aura: As it turns out, everyone has a story for how they came to discover Snowbird, but no one knows the reason. Some have the vanity to think they picked the place, but the wisest know the place picked them.That is the secret that Snowbird has slipped into our subconscious; deep down, we know we were summoned here. We just have to be reminded of it to remember, an echo of the Platonic notion that all knowledge is remembrance. In the modern world we are so divorced from our natural selves that you would think we'd have lost the power to hear a mountain call us. And indeed we have, but such is the enormous reach of this place that it can still stir the last seed within us that connects us to the energy that surrounds us every day yet we do not see. The resonance of that tiny, vibrating seed is what brings us here, to this extraordinary place, to stand in the heart of the energy flow.Yeah I don't know, Man. We're drifting into horoscope territory here. But I also can't explain why we all like to do This Dumb Thing so much that we'll wrap our whole lives around it. So if there is some universe force, what Hogen calls “vibrations” from Hidden Peak's quartz, drawing skiers to Snowbird, could there also be some proton-kryptonite-laserbeam s**t sucking us all toward A-Basin? If there's a better explanation, I haven't found it.What we talked aboutThe Beach; keeping A-Basin's whole ski footprint open into May; Alterra buys the bump – “we really liked the way Alterra was doing things… and letting the resorts retain their identity”; the legacy of former owner Dream; how hardcore, no-frills ski area A-Basin fits into an Alterra portfolio that includes high-end resorts such as Deer Valley and Steamboat; “you'd be surprised how many people from out of state ski here too”; Ikon as Colorado sampler pack (or not); local reaction to Alterra's purchase – “I think it's fair that there was anxiety”; balancing the wild ski cycle of over-the-top peak days and soft periods; parking reservations; going unlimited on the full Ikon Pass and how parking reservations play in – “we spent a ridiculous amount of time talking about it”; the huge price difference between Epic and Ikon and how that factors into the access calculus; why A-Basin still sells a single-mountain season pass; whether reciprocal partnerships with Monarch and Silverton will remain in place; “I've been amazed at how few things I've been told to do” by Alterra; A-Basin's dirt-cheap early-season pass; why early season is “a more competitive time” than it used to be; why A-Basin left Mountain Collective; Justice Department anti-trust concerns around Alterra's A-Basin purchase – “it never was clear to me what the concerns were”; breaking down A-Basin's latest U.S. Forest Service masterplan – “everything in there, we hope to do”; a parking lot pulse gondola and why that makes sense over shuttles; why A-Basin plans a two-lift system of beginner machines; why should A-Basin care about beginner terrain?; is beginner development is related to Ikon Pass membership?; what it means that the MDP designs for 700 more skiers per day; assessing the Lenawee Express sixer three seasons in; why A-Basin sold the old Lenawee lift to independent Sunlight, Colorado; A-Basin's patrol unionizing; and 100 percent renewable energy.What I got wrong* I said that A-Basin was the only mountain that had been caught up in antitrust issues, but that's inaccurate: when S-K-I and LBO Enterprises merged into American Skiing Company in 1996, the U.S. Justice Department compelled the combined company to sell Cranmore and Waterville Valley, both in New Hampshire. Waterville Valley remains independent. Cranmore stayed independent for a while, and has since 2010 been owned by Fairbank Group, which also owns Jiminy Peak in Massachusetts and operates Bromley, Vermont.* I said that A-Basin's $259 early-season pass, good for unlimited access from opening day through Dec. 25, “was like one day at Vail,” which is sort of true and sort of not. Vail Mountain's day-of lift ticket will hit $230 from Nov. 14 to Dec. 11, then increase to $307 or $335 every day through Christmas. All Resorts Epic Day passes, which would get skiers on the hill for any of those dates, currently sell for between $106 and $128 per day. Unlimited access to Vail Mountain for that full early-season period would require a full Epic Pass, currently priced at $1,121.* This doesn't contradict anything we discussed, but it's worth noting some parking reservations changes that A-Basin implemented following our conversation. Reservations will now be required on weekends only, and from Jan. 3 to May 3, a reduction from 48 dates last winter to 36 for this season. The mountain will also allow skiers to hold four reservations at once, doubling last year's limit of two.Why now was a good time for this interviewOne of the most striking attributes of modern lift-served skiing is how radically different each ski area is. Panic over corporate hegemony power-stamping each child mountain into snowy McDonald's clones rarely survives past the parking lot. Underscoring the point is neighboring ski areas, all over America, that despite the mutually intelligible languages of trail ratings and patrol uniforms and lift and snowgun furniture, and despite sharing weather patterns and geologic origins and local skier pools, feel whole-cut from different eras, cultures, and imaginations. The gates between Alta and Snowbird present like connector doors between adjoining hotel rooms but actualize as cross-dimensional Mario warpzones. The 2.4-mile gondola strung between the Alpine Meadows and Olympic sides of Palisades Tahoe may as well connect a baseball stadium with an opera house. Crossing the half mile or so between the summits of Sterling at Smugglers' Notch and Spruce Peak at Stowe is a journey of 15 minutes and five decades. And Arapahoe Basin, elder brother of next-door Keystone, resembles its larger neighbor like a bat resembles a giraffe: both mammals, but of entirely different sorts. Same with Sugarbush and Mad River Glen, Vermont; Sugar Bowl, Donner Ski Ranch, and Boreal, California; Park City and Deer Valley, Utah; Killington and Pico, Vermont; Highlands and Nub's Nob, Michigan; Canaan Valley and Timberline and Nordic-hybrid White Grass, West Virginia; Aspen's four Colorado ski areas; the three ski areas sprawling across Mt. Hood's south flank; and Alpental and its clump of Snoqualmie sisters across the Washington interstate. Proximity does not equal sameness.One of The Storm's preoccupations is with why this is so. For all their call-to-nature appeal, ski areas are profoundly human creations, more city park than wildlife preserve. They are sculpted, managed, manicured. Even the wildest-feeling among them – Mount Bohemia, Silverton, Mad River Glen – are obsessively tended to, ragged by design.A-Basin pulls an even neater trick: a brand curated for rugged appeal, scaffolded by brand-new high-speed lifts and a self-described “luxurious European-style bistro.” That the Alterra Mountain Company-owned, megapass pioneer floating in the busiest ski county in the busiest ski state in America managed to retain its rowdy rap even as the onetime fleet of bar-free double chairs toppled into the recycling bin is a triumph of branding.But also a triumph of heart. A-Basin as Colorado's Alta or Taos or Palisades is a title easily ceded to Telluride or Aspen Highlands, similarly tilted high-alpiners. But here it is, right beside buffed-out Keystone, a misunderstood mountain with its own wild side but a fair-enough rap as an approachable landing zone for first-time Rocky Mountain explorers westbound out of New York or Ohio. Why are A-Basin and Keystone so different? The blunt drama of A-Basin's hike-in terrain helps, but it's more enforcer than explainer. The real difference, I believe, is grounded in the conductor orchestrating this mad dance.Since Henceroth sat down in the COO chair 20 years ago, Keystone has had nine president-general manager equivalents. A-Basin was already 61 years old in 2005, giving it a nice branding headstart on younger Keystone, born in 1970. But both had spent nearly two decades, from 1978 to 1997, co-owned by a dogfood conglomerate that often marketed them as one resort, and the pair stayed glued together on a multimountain pass for a couple of decades afterward.Henceroth, with support and guidance from the real-estate giant that owned A-Basin in the Ralston-Purina-to-Alterra interim, had a series of choices to make. A-Basin had only recently installed snowmaking. There was no lift access to Zuma Bowl, no Beavers. The lift system consisted of three double chairs and two triples. Did this aesthetic minimalism and pseudo-independence define A-Basin? Or did the mountain, shaped by the generations of leaders before Henceroth, hold some intangible energy and pull, that thing we recognize as atmosphere, culture, vibe? Would The Legend lose its duct-taped edge if it:* Expanded 400 mostly low-angle acres into Zuma Bowl (2007)* Joined Vail Resorts' Epic Pass (2009)* Installed the mountain's first high-speed lift (Black Mountain Express in 2010)* Expand 339 additional acres into the Beavers (2018), and service that terrain with an atypical-for-Colorado 1,501-vertical-foot fixed-grip lift* Exit the Epic Pass following the 2018-19 ski season* Immediately join Mountain Collective and Ikon as a multimountain replacement (2019)* Ditch a 21-year-old triple chair for the mountain's first high-speed six-pack (2022)* Sell to Alterra Mountain Company (2024)* Require paid parking reservations on high-volume days (2024)* Go unlimited on the Ikon Pass and exit Mountain Collective (2025)* Release an updated USFS masterplan that focuses largely on the novice ski experience (2025)That's a lot of change. A skier booted through time from Y2K to October 2025 would examine that list and conclude that Rad Basin had been tamed. But ski a dozen laps and they'd say well not really. Those multimillion upgrades were leashed by something priceless, something human, something that kept them from defining what the mountain is. There's some indecipherable alchemy here, a thing maybe not quite as durable as the mountain itself, but rooted deeper than the lift towers strung along it. It takes a skilled chemist to cook this recipe, and while they'll never reveal every secret, you can visit the restaurant as many times as you'd like.Why you should ski Arapahoe BasinWe could do a million but here are nine:1) $: Two months of early-season skiing costs roughly the same as A-Basin's neighbors charge for a single day. A-Basin's $259 fall pass is unlimited from opening day through Dec. 25, cheaper than a Dec. 20 day-of lift ticket at Breck ($281), Vail ($335), Beaver Creek ($335), or Copper ($274), and not much more than Keystone ($243). 2) Pali: When A-Basin tore down the 1,329-vertical-foot, 3,520-foot-long Pallavicini double chair, a 1978 Yan, in 2020, they replaced it with a 1,325-vertical-foot, 3,512-foot-long Leitner-Poma double chair. It's one of just a handful of new doubles installed in America over the past decade, underscoring a rare-in-modern-skiing commitment to atmosphere, experience, and snow preservation over uphill capacity. 3) The newest lift fleet in the West: The oldest of A-Basin's six chairlifts, Zuma, arrived brand-new in 2007.4) Wall-to-wall: when I flew into Colorado for a May 2025 wind-down, five ski areas remained open. Despite solid snowpack, Copper, Breck, and Winter Park all spun a handful of lifts on a constrained footprint. But A-Basin and Loveland still ran every lift, even over the Monday-to-Thursday timeframe of my visit.5) The East Wall: It's like this whole extra ski area. Not my deal as even skiing downhill at 12,500 feet hurts, but some of you like this s**t:6) May pow: I mean yeah I did kinda just get lucky but damn these were some of the best turns I found all year (skiing with A-Basin Communications Manager Shayna Silverman):7) The Beach: the best ski area tailgate in North America (sorry, no pet dragons allowed - don't shoot the messenger):8) The Beavers: Just glades and glades and glades (a little crunchy on this run, but better higher up and the following day):9) It's a ski area first: In a county of ski resorts, A-Basin is a parking-lots-at-the-bottom-and-not-much-else ski area. It's spare, sparse, high, steep, and largely exposed. Skiers are better at self-selecting than we suppose, meaning the ability level of the average A-Basin skier is more Cottonwoods than Connecticut. That impacts your day in everything from how the liftlines flow to how the bumps form to how many zigzaggers you have to dodge on the down.Podcast NotesOn the dates of my visit We reference my last A-Basin visit quite a bit – for context, I skied there May 6 and 7, 2025. Both nice late-season pow days.On A-Basin's long seasonsIt's surprisingly difficult to find accurate open and close date information for most ski areas, especially before 2010 or so, but here's what I could cobble together for A-Basin - please let me know if you have a more extensive list, or if any of this is wrong:On A-Basin's ownership timelineArapahoe Basin probably gets too much credit for being some rugged indie. Ralston-Purina, then-owners of Keystone, purchased A-Basin in 1978, then added Breckenridge to the group in 1993 before selling the whole picnic basket to Vail in 1997. The U.S. Justice Department wouldn't let the Eagle County operator have all three, so Vail flipped Arapahoe to a Canadian real estate empire, then called Dundee, some months later. That company, which at some point re-named itself Dream, pumped a zillion dollars into the mountain before handing it off to Alterra last year.On A-Basin leaving Epic PassA-Basin self-ejected from Epic Pass in 2019, just after Vail maxed out Colorado by purchasing Crested Butte and before they fully invaded the East with the Peak Resorts purchase. Arapahoe Basin promptly joined Mountain Collective and Ikon, swapping unlimited-access on four varieties of Epic Pass for limited-days products. Henceroth and I talked this one out during our 2022 pod, and it's a fascinating case study in building a better business by decreasing volume.On the price difference between Ikon and Epic with A-Basin accessConcerns about A-Basin hurdling back toward the overcrowded Epic days by switching to Ikon's unlimited tier tend to overlook this crucial distinction: Vail sold a 2018-19 version of the Epic Pass that included unlimited access to Keystone and A-Basin for an early-bird rate of $349. The full 2025-26 Ikon Pass debuted at nearly four times that, retailing for $1,329, and just ramped up to $1,519.On Alterra mountains with their own season passesWhile all Alterra-owned ski areas (with the exception of Deer Valley), are unlimited on the full Ikon Pass and nine are unlimited with no blackouts on Ikon Base, seven of those sell their own unlimited season pass that costs less than Base. The sole unlimited season pass for Crystal, Mammoth, Palisades Tahoe, Steamboat, Stratton, and Sugarbush is a full Ikon Pass, and the least-expensive unlimited season pass for Solitude is the Ikon Base. Deer Valley leads the nation with its $4,100 unlimited season pass. See the Alterra chart at the top of this article for current season pass prices to all of the company's mountains.On A-Basin and Schweitzer pass partnershipsAlterra has been pretty good about permitting its owned ski areas to retain historic reciprocal partners on their single-mountain season passes. For A-Basin, this means three no-blackout days at Monarch and two unguided days at Silverton. Up at Schweitzer, passholders get three midweek days each at Whitewater, Mt. Hood Meadows, Castle Mountain, Loveland, and Whitefish. None of these ski areas are on Ikon Pass, and the benefit is only stapled to A-Basin- or Schweitzer-specific season passes.On the Mountain Collective eventI talk about Mountain Collective as skiing's most exclusive country club. Nothing better demonstrates that characterization than this podcast I recorded at the event last fall, when in around 90 minutes I had conversations with the top leaders of Boyne Resorts, Snowbird, Aspen, Jackson Hole, Sun Valley, Snowbasin, Grand Targhee, and many more.On Mountain Collective and Ikon overlapThe Mountain Collective-Ikon overlap is kinda nutso:On Pennsylvania skiingIn regards to the U.S. Justice Department grilling Alterra on its A-Basin acquisition, it's still pretty stupid that the agency allowed Vail Resorts to purchase eight of the 19 public chairlift-served ski areas in Pennsylvania without a whisper of protest. These eight ski areas almost certainly account for more than half of all skier visits in a state that typically ranks sixth nationally for attendance. Last winter, the state's 2.6 million skier visits accounted for more days than vaunted ski states New Hampshire (2.4 million), Washington (2.3), Montana (2.2), Idaho (2.1). or Oregon (2.0). Only New York (3.4), Vermont (4.2), Utah (6.5), California (6.6), and Colorado (13.9) racked up more.On A-Basin's USFS masterplanNothing on the scale of Zuma or Beavers inbound, but the proposed changes would tap novice terrain that has always existed but never offered a good access point for beginners:On pulse gondolasA-Basin's proposed pulse gondola, should it be built, would be just the sixth such lift in America, joining machines at Taos, Northstar, Steamboat, Park City, and Snowmass. Loon plans to build a pulse gondola in 2026.On mid-mountain beginner centersBig bad ski resorts have attempted to amp up family appeal in recent years with gondola-serviced mid-mountain beginner centers, which open gentle, previously hard-to-access terrain to beginners. This was the purpose of mid-stations off Jackson Hole's Sweetwater Gondola and Big Sky's new-for-this-year Explorer Gondola. A-Basin's gondy (not the parking lot pulse gondola, but the one terminating at Sawmill Flats in the masterplan image above), would provide up and down lift access allowing greenies to lap the new detach quad above it.The Storm explores the world of lift-served skiing year-round. Join us. Get full access to The Storm Skiing Journal and Podcast at www.stormskiing.com/subscribe

A couple who hired house sitters discovered they were actually professional thieves. The city of Vernon, in southeast Los Angeles County, was named the most burglarized city in California by Safewise, while an apartment shooting in Sun Valley left three teenagers injured and the suspect remains at large. Officials continue to monitor the Palisades Fire, which has been smoldering for seven days—fires can persist underground for months, even under snow. A man shared a disturbing account of a ride with an Uber driver now accused of starting the blaze. The show wrapped with Gary & Shannon joining Tim Conway Jr. for a skit parodying a man using Ted Bundy–style tactics. 

So, the Sun Valley fox can't drive. Custom chocolates and coffee. Nude drawings in the bathroom stall. We learned what rolled ice cream is. No leprechaun at the end of a rainbow? Really? GXT at the homeless shelter. And more...Lots more....

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October 5, 1947 - Jack is Back from His Summer Vacation.  Refrences include the radio shows, "The Jack Paar Show", "The Fred Allen Show", "Duffy's Tavern", and "Take It or Leave It".  The Miss America Beauty Pageant, the movies "Mother Wore Tights" and "Black Narrisis", The Yankee / Dodgers World Series game, and the Freedom Train.

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