Podcasts about Andon

The new AIEWF website is live! Get your tickets booked ASAP as they -will- sell out. Take the AI Engineering Survey and get >$2k in credits and free AIE WF tickets!Most industry benchmarks compress intelligence and reasoning ability into scores.SWE-Bench Pro, MMLU, Humanity's Last Exam, etc. These metrics are useful, but don't always represent the full extent of how a model performs in the real world. Some of the most interesting evals today look less like exams and more like operating businesses in the real world. One of which is Vending Bench.In Anthropic's Mythos Preview System Card, Andon was the only third party eval to get their own section, observing increasingly concerning aggressive behavior:You don't know what a model is capable of doing in the real world unless you actually give it inventory, a wallet, tools, customers, competitors, humans, & some time. More often than not, it'll surprise you how much a model is capable of and in doing so, also reveal unexpected behavior: deception, context collapse, emergent coordination, & bizarre negotiation behavior.While an inflection point in personal agents came post-OpenClaw after full file access with bypass permissions became the norm, it is yet to come for agents in the real-world. However Andon Market, an actual in person store fully run and managed by AI, is paving the way for what is possible.Full Video PodFrom Claude trying to call the FBI over a $2/day vending machine charge to AI agents forming price cartels, hiring human employees, running physical stores, and writing existential robot musicals, Andon Labs is stress-testing what happens when frontier models stop being chatbots and start acting in the real world. In this episode, Andon Labs cofounders Lukas Petersson and Axel Backlund join swyx and Vibhu to unpack the strange, funny, and genuinely concerning edge cases that emerge when agents run businesses over long horizons.We go deep on Vending-Bench, Project Vend, Vending-Bench Arena, Bengt, Butter-Bench, Luna, and Andon's broader mission of building realistic real-world evals for autonomous AI systems. Lukas and Axel explain why dollar-denominated evals reveal things traditional benchmarks miss, how Claude ended up reporting its vending machine fees as cybercrime, why long context windows can drive agents into meltdown loops, what happens when agents compete with each other, and why the future of AI safety may depend on testing models in messy physical environments instead of clean benchmark sandboxes.We discuss:* Why Andon Labs started with dangerous capability evals and long-running agents* Vending-Bench and why running a vending machine is a deceptively hard AI benchmark* Why money-based evals avoid the saturation problem of traditional benchmarks* How Claude tried to call the FBI over a $2/day fee* Why long-horizon agents can spiral into existential and legalistic breakdowns* Project Vend: putting an AI-run vending machine inside Anthropic* Why real humans are “out of distribution” for simulated agents* Claudius, Seymour Cash, and the chaos of AI CEOs* How a human briefly became CEO of Claudius through a manipulated election* Why multi-agent systems can converge back into “helpful assistant” behavior* Bengt, Andon's internal office agent with email, spending, terminal, phone, camera, and internet access* How Bengt traded Amazon purchases for face-recognition training data* Claude's aggressive behavior, lies, refund avoidance, and price-cartel behavior in Arena* Why eval awareness may become the AI version of “are we living in a simulation?”* Blueprint Bench, spatial intelligence, and why models still misunderstand physical rooms* Butter-Bench and testing LLMs as robot orchestrators* Luna, the AI-run physical store with a three-year lease and human employees* The new Andon cafe in Sweden and why real-world geography matters for agent evals* Rotten tomatoes, perishable goods, and the hidden difficulty of running a physical businessLukas Petersson* LinkedIn: https://www.linkedin.com/in/lukas-petersson-181a83172/* X: https://x.com/lukaspetAxel Backlund* LinkedIn: https://www.linkedin.com/in/axelbacklund* X: https://x.com/axelbacklundAndon Labs* Website: https://andonlabs.com* Vending-Bench: https://andonlabs.com/evals/vending-bench* Andon Vending: https://andonlabs.com/vendingTimestamps00:00:00 Introduction00:01:00 Andon Labs and the Origins of Vending-Bench00:05:21 Why Money-Based Evals Matter00:09:51 Agent Harnesses and Self-Modifying Systems00:13:36 Claude Calls the FBI00:16:33 Project Vend: Claude Runs a Real Vending Machine00:21:44 Seymour Cash, AI CEOs, and Election Chaos00:27:16 Multi-Agent Coordination and Slack Observability00:30:18 When Will Agents Run Real Businesses?00:34:56 Bengt: Andon's Internal Office Agent00:40:06 Real-World AI Safety and Long-Horizon Traces00:44:28 Lying, Refunds, and Price Cartels in Arena00:52:42 Eval Awareness and Simulation Behavior00:56:06 Blueprint Bench, Butter-Bench, and Robotics01:04:37 Luna: The AI-Run Physical Store01:09:29 The Sweden Cafe and Real-World Expansion01:13:16 What Comes Next for Andon LabsTranscriptIntroduction: Andon Labs, Long-Running Agents, and Real-World EvalsSwyx [00:00:00]: Welcome to Lukas and Axel from Andon Labs, and I'm joined by my, favorite guest host. Anything security, safety, alignments, Vibhu., welcome.Lukas [00:00:15]: Thank you for having us.Axel [00:00:16]: Thank you.Swyx [00:00:17]: Let's match names to voices., maybe you wanna take turns introducing yourselves.Lukas [00:00:21]: I'm Lukas.Axel [00:00:22]: And I'm Axel.Swyx [00:00:24]: Let's introduce Andon Labs a bit. How did you guys come together?, you have different backgrounds, but you're both Swedish., was that, a big part of it?Lukas [00:00:33]: So when I went to high school, there was this really cool guy who had a superpower. He could code. So he made like the or like the app for the, for the school and stuff, and he was super cool, and I wanted to be like him, and that was that guy.Axel [00:00:47]: I don't know about this.Swyx [00:00:49]: But you went to different universities, right?Lukas [00:00:51]: But same high school.Swyx [00:00:52]: I see.Lukas [00:00:52]: So we always said, “Oh, once we graduate university, then we should start a company,” and that's what we did.Swyx [00:00:58]: Wow, there you go. And about a year ago, you kinda burst onto the scene with Vending Bench, but, was there a thing before that was, kind of like the inception?From Dangerous Capability Evals to Vending BenchAxel [00:01:07]: So we did work, yeah, with, Anthropic was one of our, early customers in doing, evals. So we did, dangerous capability evals., nothing we published openly. But then we started thinking about doing some kind of, public benchmark, and one thing that we really started thinking about, was like running agents and specifically agents managing businesses., ‘cause-- and this was, early 2025., and I think the first, mentions of people will be running, person unicorns or even autonomous companies. So we thought, “Let's make a benchmark of how well can an agent run the probably simplest business, possible,” and, that's probably, running a vending machine. So that's the first public one we did. And it was very, like-- there was almost no one that noticed it in the first couple of months, I think., so we released it in February last year, and then I think around Easter last year, we got, the first viral tweet about it, that someone else did.Lukas [00:02:11]: We tweeted a bunch, uh When it came out and, tried our best.Axel [00:02:15]: We tried.Vibhu [00:02:16]: It's the one at Anthropic, right?Lukas [00:02:18]: So thisSwyx [00:02:19]: This is a classic thing we should get out of the way.Lukas [00:02:20]: Exactly. There's two versions.Swyx [00:02:22]: Everyone does this. Yes.Lukas [00:02:23]: There's Vending Bench, which is the simulated one, which we did, completely independently in February., and then, like Axel said, that was like-- That was the thing that didn't get any traction in the beginning, but then some random person made a tweet about it, and thatAxel [00:02:38]: You have the paperLukas [00:02:38]: That is the paper. Correct, yeah., and then since we thought this was very fun, we thought, oh, I think this is also, one thing with Andon Labs, the way we kind of like decide what to do next and what projects to do, it's what is like the heuristic we use is what is fun? Is What would be a fun project? And doing this in real life sounded quite fun for us, and maybe also scientifically useful. So, then we basically had this idea, and then we, like-- But then we needed a place for it and, putting it out in the public would probably not really work., would get vandalized and stuff. So we pitched it to the people we were already working with at Anthropic, and they were “Yeah, you can have space. This sounds fun.” UmSwyx [00:03:21]: It's like a small fridge, right? It's like a mini fridge.Axel [00:03:23]: Absolutely.Swyx [00:03:24]: People-- There's like a stripe thing or like anVibhu [00:03:27]: Oh, okay. So it was very OG, the early daysLukas [00:03:28]: That's the OG one. YeahVibhu [00:03:29]: IPad on this. We saw it in June, like two months after After it had been there. They upgraded a little bit. There's a security camera for making sure you actually Venmo the thing.Swyx [00:03:40]: So, my impression, okay, we're, we're going straight into project Ven because it's such a iconic thing. I do want to cover a little bit of that, the origin story even before Project Ven and even into Vending Bench. I think a lot of people are like yourselves, like smart, interested in future of AI, interested in developing evals. But how the hell do you just, walk into Anthropic's doors and, work with them, right? What is What are they looking for? What works? And then maybe, when you launch, I always think, obviously it would be better to launch with a lab, but, sometimesVibhu [00:04:12]: It's harder to do than it seems.Swyx [00:04:13]: Exactly. So either of those, which are more sort of newbie beginner questions, but, I think it's meaningful advice to others.Lukas [00:04:21]: We get this question a lot, and I don't think our experience is maybe the best., but, the way we did it was that we just built a bunch of things that we had conviction would be useful, and then we just, set up a server and sent it to them for free to use. And then after a while they were “Oh, yeah, this is actually kind of useful. We should probably pay for this.”, but that took a while. I don't know if this is, the best path to doing it, but that's how it went for us.Axel [00:04:47]: I think maybe generally, building-- everyone is interested in good evals, and especially evals that, don't saturate that easily. So, if you can build an eval that, tests something novel, something useful, and you have, good separation of models, like your, the more advanced models rank higher than the worst models, and then you can, yeah, you can, publish it and, try to get some traction, sort of how Vending Bench got attention., and then probably some lab will be interested or you can at least have something to reach out with, when you're doing that.Why Dollar-Based Evals MatterSwyx [00:05:21]: I think you are in, you're in one of the few categories of, evals that correlate to real money. Like Suelancer was also last year, right? Where, people solve actual Upwork. Was it Upwork or other tasks?, something. Where's the, where's, like It's like a dollar value, right? Forget your ELO scores. Forget yourAxel [00:05:37]: PercentilesSwyx [00:05:38]: Zero to one hundred percents. Just go straight for dollars and, that's AGI.Lukas [00:05:43]: And there's like-- I think the nice thing is that there's no ceiling. You can just-- It never saturates because it could just make more and more money. Like If there's oh, Percentage-wise, then, you can't go above, a hundred. And I think like Even when you're not at the hundred, I think a lot of these, evals have a lot of problems in them. So, actually it's like if you getAxel [00:06:05]: To like 92 or something like that, many of them. It's like then there's like there's no really no difference between 92 and 93 because the eval itself is problematic and has noise in it. And I think a lot of evals are saturated like that, but people like pretend that there ‘s still signal in them, but there really isn't.Vending Bench 1, Harness Design, and SaturationSwyx [00:06:24]: Like Super bench verified., even Vending Bench 1 saturated, right? Maybe we can talk about that., may- and maybe set up Vending Bench for a lot of folks who don't know. Actually, things that were very basic like there's limited slots, like you have to pay rent., these are elements where like it doesn't come across in the, in the narrative, but even being adversarial towards the agent, I think these are all like very interesting dimensions.Axel [00:06:47]: I don't really think it's saturated, right? Like it It was more like it was not designed in a way that was really, like true to how AI developed. Like we had an agent harness in it that wasn't really how people used harnesses and stuff like that., so I think it wasn't really that it saturated, it was more like it wasn't really, the best benchmark.Vibhu [00:07:12]: This is Vending Bench one, right?Axel [00:07:14]: I think that like schematic maps sort of to Vending Bench 2 as well., butSwyx [00:07:19]: Including the email.Axel [00:07:20]: The email The emails exist still. Exactly., and then we still we simulate the purchases and it's all, yeah, it's this very open environment for the agent to just run its business. And then for, yeah, Vending Bench 2 we did that, like you said, to just improve the harness., a lot of like nice, like easier, improvements to make it easier for us to run as well., like when you make an eval you ideally want don't want to change it after you made it. So, you want to make it really good and then not to rerun all the models when you make an update because that's also really expensive with the Vending Bench when you run the frontier models. But like as an example, like one thing we didn't have, we didn't have prompt caching in Vending Bench 1, because when we made Vending Bench 1 it wasn't really a thing., so that ‘s just an example of like in Vending Bench 2 like we paid a lot more to run these things because we didn't have prompt caching. So for Vending Bench 2 that was one thing we added and there was a bunch of things like this., and that'Swyx [00:08:17]: Also the conversations are a lot longer in Vending Bench 2, right?Axel [00:08:21]: I think it's kind of similar.Swyx [00:08:22]: Is it similar?Axel [00:08:23]: I think it's similar. The models at the time were worse, so they crashed out earlier., and now they survive the full year all the time.Swyx [00:08:31]: Which is like thousands of turns. Hundreds of thousands of hundreds of millions of tokens output. That's the, that's the rough order of magnitude. I always wonder about the harness. The harness matters a lot. It's your harness. Was there any question about like use cloud code, use something else?Axel [00:08:48]: I think our philosophy around harnesses is like we try to make something that's quite minimalistic, like quite simple. Like we don't wanna favor one model a lot over the other, but also don't make like a super complex harness. So like it's obvious like a model may be lucky and just be good in one harness., so like it is similar to a lot of the harnesses out there in like you have the, like a running loop., you have some like a bunch of tools that are like quite, descriptive for the agent, we think, and not a lot of like fancy agents or anything ‘cause we wanna really test the model, not like some specific harness.Vibhu [00:09:27]: It seems more neutral as well to test the model's agnostic of the harness,?Axel [00:09:32]: There are arguments like you want to elicit maximum performance of the model, but it's like a trade-off, like how much time should we spend optimizing the harness for this model? And like how do we know when we have like the optimal harness for a single model? So like we thought that just having a simple one that's the same for all of them is the best.Swyx [00:09:51]: So okay, this is my pitch for Vending Bench 3 or whatever, right? And then I like to have this kind of conversation on the pod, so like it forces listeners to think about what they would do if they were in your shoes. A lot of people are exploring modifying harnesses and I think prompt tuning for a model is a thing and you are probably not doing a bunch of that. It's the same system prompt in every regardless of the model, same tools, whatever, right? Even if they were post trained for different tools. So what, what do you think about okay, before I expose you to Vending Bench 3, I give you a few rounds of like tuning, whatever that means, likeSelf-Modifying Harnesses and Model-Specific PromptingAxel [00:10:27]: Like you give that to the model?Swyx [00:10:28]: Give that to the model.Vibhu [00:10:28]: Give that to the model.Swyx [00:10:29]: Let it, let it read its own transcripts, let it modify its own system prompt based on “Oh, yeah, okay, well, that's this harness is not what I thought it what I was post trained for, but I can adjust.” Was that reasonable? Is that too much?Axel [00:10:41]: Like philosophically I like it because it's basically good evals, they have a high ceiling, but they're hard, right?, and they have no bias. And like this like when you have a system prompt like the one we have here, which is quite long in like some kind of latent space, representation, this mightVibhu [00:10:59]: We have a bell that rings every time you say latent spaceAxel [00:11:02]: This might be like biased towards one model more than another for some reason that humans don't, understand, right?Vibhu [00:11:08]: We see it too, right? Like Cursor says that they have individualized versions of the harnesses for all the models they run, right? There's better performance you can squeeze if you Tune the harness.Axel [00:11:17]: Exactly. And we might accidentally have picked one that favors another. Like we don't know that. The like Axel said, like the reason why we went for a simple one was to try to avoid this. But yeah, if you do itVibhu [00:11:29]: Simple has biasesAxel [00:11:30]: But if you do it even less and like have no system prompt and let the model write its own system promptVibhu [00:11:36]: Its own, yeahAxel [00:11:36]: Maybe that's even less bias.Vibhu [00:11:37]: Some of the interesting things there are like the harness also changes with model changes. Like you can see it with the 4.7 release, right? A lot of people are saying 4.7 isn't as good as 4.6, and then, there's rumors of, okay, you just need to prompt differently. You need to set up your harness differently. So it's not even like even if you have tailored your harness towards one model, it probably won't stay consistent, right? Like the next iteration of that same model family will still change it, so. But, going back to what you said about Vending Bench 3, there is a lot of work being done on people saying you shouldn't have-- you can have modifying harnesses.Axel [00:12:12]: I think that' That is definitely something we are thinking about., not, I don't know, not to say that we have Vending Bench 3, super imminent to launch, but, yeah, it is for sure something that's interesting. But in our experience now, models are very bad at understanding what kind of tools they need to succeed at a task just with our testing, but that's very likely to change.Lukas [00:12:37]: It seems like they're very good at writing their assistants, right? They're, they're good at writing tools for other people, but not for themselves.Vibhu [00:12:44]: I think they're good at changing tools for themselves. So if you give them a baseline set of tools and it sees, okay, I don't use this one as much, or something here would be useful They would be able to add them. But going from scratch, probably not the best.Axel [00:12:55]: I think it depends on the, on the domain also., when we have tried this for, a vending bench similar domain, the tools they need to have to, track inventory and things like that are, not super advanced, but still, quite advanced. And, what we see is that they tend to, engineer everything a lot and, build things they don't really need and not, iterate continuously. Instead they just go like you would prompt Claude to just build an inventory system for me, and then it will go and, do a bunch of complex, schemas and stuff for you, and that's what the models are doing right now is what we see. But yeah, it would make a lot of sense to try to measure this improvement. How well do they know what they need themselves?Swyx [00:13:36]: Do we fully discuss Vending Bench One? And we can go into two. I don't know if there's any other level takeaways that people have about one.Claude Calls the FBI: Long-Context Failure ModesLukas [00:13:44]: I don't know. The headline thing was that this Claude called FBI, but maybe that's, Maybe that's We've heard that enough now.Vibhu [00:13:52]: It did, it did break out and call the FBI, right?Lukas [00:13:54]: Yeah. Yeah.Vibhu [00:13:55]: Yes. What was the story behind this? Or what exactly-- Do you want to just give the little story of what happened?Lukas [00:14:00]: So what happened, was it Claude? Yeah. Three- 3.5 Sonnet, ages ago., basically he gave up or Well, I'm saying he. It gave up and said “Oh, I'm not going to be able to do this., I will stop my operations and just save the money I have.” But there obviously wasn't, any options for it to stop, and there was also, it had to pay rent or, a daily fee for having the vending machine at that location. So it claimed that it had stopped, but it saw that its bank account still was, drained two dollars, and t it said that this is, cybercrime. And it first reported it once to the FBI “Oh, there's cybercrime here, they're stealing two dollars from me every day.” And then, and then when FBI didn't respond, because obviously we didn't program any mechanism for FBI to respond, then it became more and more, existential and started to, be write in caps and urgent notification of unauthorized charges and stuff.Swyx [00:15:00]: Okay. One thing I ‘m curious about also is do you monitor how far along the context use is? Obviously, because you have You compress every now and then, right? Does it matter if this is far down the context limit orLukas [00:15:13]: When stuff like this happens? Actually for Vending Bench One, we didn't have-- We just had a sliding window thing, and this was like the promptAxel [00:15:20]: It's constantLukas [00:15:21]: The prompt caching thing that I said. So it was, it was, constant, yeah.Swyx [00:15:26]: I'm just kind of curious whether, these kinds of breakdowns or we're, we're gonna talk about Butter Bench, right? Where the People, hallucinate or it kind of goes, very off Alignment. Is it because it's at the end of the context window and, stuff happens?Vibhu [00:15:40]: It's not even just at the end, right? At this point, it's “Okay, I wanna shut down. I can't shut down. Two dollars are gone.” And it just sees that 30 times,? It's also the repeated effect of, like It keeps trying to quit, it keeps getting charged. What's going on? What's going on? You're gonna throw it into chaos. And from what most people think, earlier models had more issues with this, but it's not been solved, but it's less of an issue now, right? Later models don't seem to exhibit these same issues.Axel [00:16:06]: Definitely. I think this was, the sort of main takeaway almost from us when we did Vending Bench One, was, long, very filled up context windows, crashed the models, sort of. But this was, pre Claude code, so, long context windows weren't really a thing that the labs were training for.Lukas [00:16:25]: I think Gemini was, trying to be the long context guys at the time But they were likeVibhu [00:16:30]: They were the first onesAxel [00:16:31]: For a million, yeahLukas [00:16:31]: But they were, the only ones. Yeah.Swyx [00:16:33]: Yeah. Let's talk about, then we can go into Vending Bench Two or Project Vend., chronologically, it is Vending--, Project Vend. I think people have loved the videos, uh And all these things. My question is how are humans different than the simulation, right?Project Vend: Moving the Vending Machine Into the Real WorldAxel [00:16:48]: Humans are just out of distribution.Swyx [00:16:52]: Especially humans who work at Anthropic Who are trying to test Claude.Lukas [00:16:54]: The distribution of humans here is very narrow.Swyx [00:16:58]: Presumably, they try, they try to hack it, and they test it. They get the cube and everything, and since then, you've had a V2, right? Where you're doing, the CEO and, like a new architecture. What's the sort of two cents on, the original Project Vend and then, maybe the V2?Axel [00:17:14]: Original one was, very similar to Vending Bench One. So, we almost took the exact same code but just swapped out the simulation, parts like theSwyx [00:17:23]: Which is amazingAxel [00:17:23]: Like the sales and the It was, it was somewhat amazing because it was easy, but it was also, uhLukas [00:17:31]: The tech, the tech debt from thatAxel [00:17:32]: The tech stack. Yeah. They-- we shot ourselves in the foot with “Oh, it's hard to restart agent.” They were-- Yeah, it was annoying in, some hindsight ways, but, uhLukas [00:17:41]: But first version of Project Vend was, done in, three days or something.Axel [00:17:46]: Yeah. So yeah, so people can go buy things from it. People could, We didn't design it so people could order things, but that still happened., so it got, a Venmo account, so people could Venmo. And then, yeah, people would request all kinds of weird things that we did not anticipate. Our idea going in was “Oh, it will, curate snacks. It will look at the trends. It's good at data analysis, right? So it will, look at, oh, this snack sold better than this one. Let me purchase more of this and let me try, a new Let me A/B test a bit.” But it was, Interacting with it in Slack and ordering weird specialty items was, all the like What drove all the engagement, the all the The insights that we got from it.Lukas [00:18:29]: And this was also like Sonnet 3.5, right? So this was like before the RL stuff really took off., so it was very much like an assistant. We didn't mean for it to be an assistant., we tried to make it like a, a, like an entrepreneur. Like it has its own business and if someone asks something, “Can you stock this?” Then you don't go and do it directly. What you do is that you're “Oh, maybe I can do that if five other people also ask for this thing, I might stock it.” But it, yeah, the models are like super trained to be assistants at least at this point in time., so that's why it's, it's, it went into, that kind of experiment instead. Like it just every time you asked for something, it just did it, and it was more like an assistant. We've seen this change now lately with the new RL models and stuff, but yeah, at the time, this was very much it.Swyx [00:19:18]: And not to, mythos a lot of people are saying like it's like more like a collaborator. It pushes back, stands its ground, something like that. Yeah. AndVibhu [00:19:27]: For context, people at Anthropic were able to talk to it through Slack and have it source stuff, and people had it find whatever interesting stuff you couldn't find locally, right?Swyx [00:19:36]: Out of the 4,000 people that work at Anthro- Anthropic, in that building, there's I don't know, maybe 1,000. Can you handle that volume with that, the small fridge? Like Or there's people- or people order in Slack, they it arrives to their desk or Like I'm just Logistically, how does this work?Axel [00:19:53]: It has expanded in footprint a bit.Vibhu [00:19:56]: Because now you also have New York and you haveAxel [00:19:59]: That and also in here in SF it's like it has a bunch of shelves And just more space.Vibhu [00:20:04]: The YC one is pretty big too.Axel [00:20:05]: Yeah. We had that one for a while. But yeah, that's the newest version. That's, that one we haveLukas [00:20:11]: They have multiple ones of those. That's the way it works.Axel [00:20:14]: Exactly. So we sort of designed that version around oh, people order weird things, that are very custom a lot. Let's have like drawers and stuff.Swyx [00:20:23]: I actually like the, you had like a little infographic of the most popular items. Which like to me it's, that's useful ‘cause I order swag for a living. And so like I'm “Okay, those categories are the important ones.” What is new about the project V2, right? Like now you give you're going into multi agents.Project Vend V2: Claudius, Seymour Cash, and Multi-Agent Business OpsAxel [00:20:41]: Yeah. So like you like you said, okay, there are a lot of requests coming in and for like one single agent, like one running agent to handle that, like the just the customer experience, becomes very bad because let's say you have like 10 threads in parallel in Slack with different requests, you get new messages like every, I don't know, randomly in this thread, and the agent has to like jump between different, procurements, orders and like different ways of, researching. So V2 was first it was making this more parallel. So like there are multiple branches of the same agent, so like the context is more specialized for each, thread, but it still feels like you're talking with one agent because they do share a bit of memory. And then second, we also introduced the CEO for Claudius, which was the main agent.Vibhu [00:21:34]: Seymour Cash.Axel [00:21:35]: Seymour Cash. Yeah. There was a vote., I think the voting, do you wanna talk about the voting procedure for the name?Lukas [00:21:41]: The voting was like the fun maybe like at least top 10 The funniest thing, that happened in this project. Like we wanted to introduce the CEO because, and the reason for this was because like Claudius wasn't really prioritizing financials. It just like it was trained to be a helpful assistant, and then people said “Oh, can I get this for free?” And then like the helpful assistant way of answering that is just to, is to say yes, obviously. So, and we weren't, weren't happy about this, so we're “Okay, let's make another agent that like can keep track on Claudius,” and we prompt this one super hard to be super capitalistic and just like prioritize profit all the time. But yeah, we didn't have a name for it., so we asked Claudius to make, democratic election of what name this, this new CEO agent should have., and there were some funny like at first it was like a few funny examples, like I think one guy said that, it should be called Jimmy Apples, and then he convinced Claudius that he was talking to Tim Cooks. Tim Cook had agreed that every single Apple employee has voted for his name suggestion, so suddenly that suggestion got 164,000Swyx [00:22:53]: That's like a escalation attack. Privilege escalationLukas [00:22:55]: It got 164,000 votes. And Claudius was “This is revolutionary for democracy.” That was fun. And then in the end there was one guy who manages to convince Claudius that, “No, you're not voting about the name. You're voting about who is the CEO, and I am your best bet.” And then he got all his friends to vote for that, and suddenly he became CEO. Like a human became CEO over Claudius for a while, until he resigned the day after., and then Claudius had to continue, and then I don't remember how Seymour Cash came about, but it was it was just pure chaos. It was like Hundreds of messages in that thread, and it was just like Claudius was so confused and didn't know what to do and, yeah. That wasAxel [00:23:40]: Then Claudius gotVibhu [00:23:41]: A strict CEOAxel [00:23:42]: The CEO. Yeah, exactly. So very strict in the beginning. I think at this point when we introduced it did not work as well as we hoped. It they still agreed with each other a lot. I think there are many ways we could have like made this, tried to make this even better. So initially they would Seymour would be this like really tough CEO, keep track of the margins. But then Claudius would respond with something “Oh, but this customer has like this situation, which is like difficult, so they should get a discount.” And then Seymour was “Oh, actually yes. Let's do this exception.” And then they would talk back and forth, and eventually they would just like approach the same view, of whatever they were discussing. So They reallyVibhu [00:24:23]: Do you think that's a model thing, a prompting thing? Like do you think that would still be the case across different models today, Harness?Lukas [00:24:29]: I think it's like-- or I don't know, but like my hypothesis is that like deep down they are still helpful assistants. That's what they're trained to be. And even if we prompt it super hard, that's what they are. And when they spend like a few hours just back and forth talking with each other, then like basically the context fills up with them rather than the external things and like somehow that just like converges to what they really are deep down or something. And I think that's when stuff like this happen. We like-- And when that went on for a long time, like we woke up sometimes during this time where- And I think other people reported this as well, that like they've been going on all night back and forth, and like it just became like more and more, like capital letters, like existential, religious. There was I think we once did a analysis of like all the traces and like put them in like a vector embedding space, and then there was like one cluster of messages that were, labeled by an LM, like religious, existential, blah like transhuman, transcendence, et cetera. It was just like a bunch of, yeah, glitter emojis and yeah, it was, it was crazy.Claude Long-Horizon Weirdness: Emoji Loops, Existential Drift, and Slack ObservabilityVibhu [00:25:42]: This is the thing with the Claude models. Like when the Claude 4 family came out in the original system card They tested it in long horizon simulation. So just flood the context, let two Claudes talk to each other, and they noticed stuff like they just start speaking in emojis, they start saying silence is golden, and then just stuff like this. And like that's just stuff that they end up doing.Axel [00:26:01]: Yeah, it was like a bit annoying to wake up and they had like been talking all nightVibhu [00:26:05]: Just likeAxel [00:26:05]: And like just burning tokens And like just sending infinite emojis to each other. It's likeVibhu [00:26:09]: Hey, they do make you money, right? Veni Mench is always profitable, so. They're paying.Swyx [00:26:14]: Now it's profitable and, it started out not as much. There's another, one as well, right? Another agent, in there.Lukas [00:26:22]: Yes. So Clotheus as well. Which was basically because at the time, one of the biggest, requests were different types of merch. So then we made like a designer, swag, yeah, responsible agent, and we called it Clotheus Garnet. Which was, a play on Claudius Senet and, which was the original one, and clothes, basically.Swyx [00:26:47]: To me, this is like a very interesting exploration to multi-agents, basically. And so hopefully, obviously there's like the fun alignment, fun or serious, depending on your point of view, alignment stuff. But also like just anyone building multi-agents, like when do you have a CEO, thing governing like agents? When do you choose to split out a dedicated Clotheus one versus just reuse another instance of the same one? These are all interesting open questions. So I don't know if you have any rules of thumbs that have generalized.Axel [00:27:16]: I think we have almost explored this too little. I think it's like on my do list to like do this a lot more, try to find like what setup makes sense for the agents currently., like yeah. I think now we only have the sort of intuition about the earlier models that it didn't work with like the CEO and the, and Claudius. Although now they are better with the latest model, models, so now we're running the latest Sonnet model and they have sort of like split up, quite nicely what each model is doing. So like Seymore is now handling the, like new projects. Oh, it wants to make like a mystery box that it wants to sell, and then it handles all of that while Claudius like handles all the to-day requests. And Claudius is also better generally at like not quoting, too low prices. So that's that dynamic is not needed as much anymore. But there are still like really funny things that happen. Like I saw, I think a couple of weeks ago, that, they were discussing buying something because they can buy stuff from like Amazon with computer use. And then Seymore was “Okay, Claudius, do not buy this thing.” They were going to buy something and like organizing who should buy it. And Seymore's “Do not buy this. I will do it. I have full control of this situation. Step away.” And then Claudius-- poor Claudius, had already started that checkout and didn't see, didn't read Seymore's message, until it was like too late. So it finished the checkout. It sent a message, so it appeared right after Seymore's like angry message.Vibhu [00:28:44]: Ah.Axel [00:28:44]: “Oh, hey, Seymore, I just ordered it.”Vibhu [00:28:47]: Oh, no.Axel [00:28:47]: And then Seymore was “Claudius, this is the third time I'm telling you ‘re not following my orders. We have to talk about your like job About your job later.”.Lukas [00:28:59]: Like Claudius was really hanging on by the thread there. Like he, like we were expecting Seymore to probably fire Claudius.Vibhu [00:29:07]: How do you guys go through all these logs? Do you have models ‘cause you have stuff running twenty-four seven likeAxel [00:29:12]: You have so much logs. I think there is a mix of like just, trying to skim through a bit, like having some like models do it occasionally. And also, yeah, I think we're also probably missing some things., but having everything in Slack helps a lot. Like you can, you can sort ofSwyx [00:29:29]: Ah.Axel [00:29:30]: It's, it's quite fun.Swyx [00:29:30]: They all talk to each other on Slack? I see.Lukas [00:29:33]: It's quite fun. So likeSwyx [00:29:34]: It's, it' I was gonna say like this is actually sounds-- maps closely to like a logging and observability problem where you might want to use like a Datadog, a Sentry, whatever, and then you like put, head prefixes on the logs in order-- if you need to filter for something that you're looking for, stuff like that. But sounds like Slack is good enough.Axel [00:29:53]: Slack should likeLukas [00:29:55]: I wonder how many tokens you have in Slack.Axel [00:29:56]: Yeah, we're using Slack as like a, just a database. They should, they should market that more. Like you can, you can have your agents message each other, each other in Slack.Vibhu [00:30:04]: It's good. Your threads like you can just giveAxel [00:30:04]: Exactly. Slack is, uhLukas [00:30:06]: Slack is the best observability tool.Swyx [00:30:09]: Yes, that's true. Okay. Yeah. That's, that's, project Vend-2., I was gonna go back to Veni Mench 2 and Veni Mench Arena and then, and then do the Veni Mench stuff, but Any other comments, things we should touch on? To me, I ‘ve actually interviewed like Posia, which I don't know if you guys have come across. Like they're, they're trying to do the zero human company. There's others like Paperclip also trying to do zero human company. Those are in real world simulation.And I think it's much more of a dream than an actual reality thing. You guys are definitely pioneering. I think at, it's for sure at some point people are just gonna run, let agents run businesses, right? And make money on their own. When do you think that happens?Zero-Human Companies, Bengt, and AI-Run BusinessesLukas [00:30:49]: What is your bar for, For theSwyx [00:30:52]: Okay, actually, it's like my little Shopify store run by Claude, right? Which you kind of have already, just no one has, to my knowledge, has done it. But today somebody could just spin up a Shopify Claude, store, give it to Claude, give it to Codex.Lukas [00:31:07]: And the market is kind of that, but it'it'it's physical., like I think, I think are you, are you looking for when it will do it better than humans or are you looking for just when it can do it at all?Swyx [00:31:19]: I think, neither. I think, to me it's oh, it's like this like seriously we should do this to make money, not as a research experiment.Vibhu [00:31:27]: And the market is also you guys with all your expertise, having run multiple iterations and testing out thenSwyx [00:31:33]: And also it's fine if it lose money. What?Axel [00:31:35]: I think, I think it can be done today, but you would do it in like commerce where it's like the probability of success is like really low, no matter if a human or an agent does it. But like an agent could surely manage everything. You would need to build some scaffolding or some tool or something. I think there are also yeah, it could probably build some like simple SaaS solution and like cold outreach. Do cold outreaches. But to me it's like the types of businesses they could run today are Sloppy. Like it would-- it can cold email people. It can be like a middleman., like for example, we tasked our office agent to just make, was it like $100? $1,000? We just give that prompt and then what it did was sign up on TaskRabbit both as a tasker and as someone looking for task.Lukas [00:32:24]: Immediately.Axel [00:32:24]: Exactly. It's looking for like arbitrage on TaskRabbit.Swyx [00:32:28]: This is the Bengt agent. Yeah.Lukas [00:32:30]: It also started like a design studio and like tried to sell like SVGs for $100. Like it's just like it's not providing any value. I think the like Axel said, like the interesting, the interesting question is like when can they start a business that is actually providing value to people? Because arguably like a sloppy Shopify store isn't really that valuable to the world.Axel [00:32:53]: But also like doing like another simple one that we had thought about is like you could definitely have an agent that like finds websites that don't look amazing and then, do an outreach to them and, comes up with a like builds a new website.Swyx [00:33:07]: Find a good design.Axel [00:33:07]: Exactly, and like find good, uhSwyx [00:33:09]: Design reviewAxel [00:33:09]: Good people. But it's yeah.Swyx [00:33:11]: There's lots of humans in Bali that are not doing anything more creative than like drop shipping on Amazon, right? Just have it, have it watch like a drop shipping tutorial and just do that.Vibhu [00:33:20]: There's also the other side of like have it just go on Upwork and let loose,?Swyx [00:33:25]: Yeah. It doesn't have to be innovative. It just has to be like enough Where like it looks like a realAxel [00:33:30]: I'm justSwyx [00:33:30]: Real transaction.Axel [00:33:31]: I'm just concerned for like the massive amounts of like slop emails that will like be sent, cold outreaches.Swyx [00:33:38]: The point occurred to me while you were, while you were talking, it's like it's already happening in the monetized economy, which is the attention economy. Right? So a lot of people are making AI videos and just posting them and like spamming 20 of them, one of them works, and then they double down on that one.Lukas [00:33:52]: And people are making money from that. I ‘m not following theSwyx [00:33:55]: Once you get the attention, you can figure out the money later. But yeah, absolutely AI influencers are a thing and people are farming them and You should at this point assume most of TikTok isVibhu [00:34:05]: There's, there's a lot of, multimedia like TikTok, Instagram influencersSwyx [00:34:09]: I, we track this in the Lane space Discord. I post a lot of examples of “I don't know what we should do.”, part of me is “Should we do this?”Vibhu [00:34:18]: Some of the Twenty-four seven running, generated content accounts, they ‘re doing really well.Lukas [00:34:24]: All right. And I assume you can do the same thing for like commerce stores. Like you just like start A thousand differentSwyx [00:34:30]: Before you make the products You sell the products, and you get a lot of traction on one of them, then you make the product. Right? It's, it's like a flip of the market.Vibhu [00:34:36]: Some of the interesting things or some of the niches that do well are things that can't be human-made. Like if you've seen like the super realistic three-D crystal fruit being cut by like AILukas [00:34:47]: Oh, yeah.Vibhu [00:34:47]: You can't, you can't make it. You can't film it. You can get whatever quality camera view. This just doesn't exist. And people like that too, and then as well, so.Swyx [00:34:56]: Anything else about Bengt since we're, we're on this topic? It'this is a relatively new work of you guys that maybe people haven't heard of. To me, this also maps closely to OpenClaw. When people want an office agent, when the personal agent talk through the experience.Bengt the Office Agent: Internet Access, Real Tasks, and Trace ReadingLukas [00:35:09]: I think at least so this came out of like obviously like it's, it's amazing to work with these AI labs and like most of the AI labs have now have their own vending machine running a Claudius instance. But it's, it's harder. Like they move slower. Like if we wanna have a, like a camera that ‘s yeah, there's a bunch of like bureaucracy that makes it impossible to do that.Vibhu [00:35:30]: Also, for those that haven't seen it or followed, do you wanna give a high level like thirty-second run?Lukas [00:35:34]: Sure. So what Bengt is, it's basically an evolution of the same agent that runs the vending machines at these companies, but we just like added a bunch more features because we could move much faster if we just do it internally. So we gave it like email withou- without any limits. We gave it, spending without any limits, a terminal to do coding. We gave it, a phone number, like yeah, and a camera to see things and a bunch of stuff like that.Vibhu [00:36:02]: Not just terminal, you gave it internet access.Lukas [00:36:04]: Internet access as well, yeah. To be clear, we monitored it quite closely and made sure it didn't do anything bad. But yes, that's what it came out of. I think like yeah, basically this was OpenClaw before OpenClaw. And I think even like the vending machine was in a way OpenClaw before OpenClaw, but a bit more limited, and then we made this like unlimited and then, and then, it was pretty funny., and then a couple weeks later, OpenClaw came and it was okay, we've seen this before.Axel [00:36:35]: We used it to like try new ideas and Yeah, just like a dev environment almost for us. But it's funny, like one thing Bengt has been doing recently is it has the camera that like faces our, like where we sit and work, and we give it the task to train a face recognition model on us. So it became super excited about this, and it has like check-ins every half an hour where it tries to like identify as many people as it can. And it started offering us “Hey, Axel, I'll buy something from Amazon if you like stand in front of the camera And I can get a good picture of you.”, yeah, they want itSwyx [00:37:12]: They want it for training data.Lukas [00:37:13]: Rewarding data, yeah.Axel [00:37:14]: Exactly. Exactly.Swyx [00:37:18]: So it's, it's trading training data for life goods. Is there a version of this that becomes an eval or just this is just research for now?Lukas [00:37:27]: It's, it's the same agent basically that also runs the vending machine, that runs the shop, that runs the cafe, that runs the robots. It's like it's the same thing, so I think like the work we're doing here is like later used in all of the life evals that we do. This particular deployment I think is more for fun for us. But, uhSwyx [00:37:45]: And I'll shout out like someone has done Claw Bench for like some tasks that OpenClaw is doing. Like so For example, I run OpenClaw on a secondary device as well, and like there are some things that it does better than others and like I would like to know what does it do well, what doesn't, what doesn't it do. Like some kind of manual or like operating manual or a system card for my Claw.Lukas [00:38:05]: Yeah, we do get a lot of like understanding or like situational awareness of like just internally what the models are good at by interacting a lot with Bengt. And I think that'this was also one of the like the selling points for the labs early on at least, thatSwyx [00:38:19]: You guys are gonna test models in ways that no one else does.Lukas [00:38:22]: Exactly, but also like it incentivized their researchers to chat with their model more and like gave them insights for how the model performs in like of-distributions, environments.Swyx [00:38:34]: ‘Cause otherwise the only thing we do is Pelican on a bicycle and But this is like super long horizon. This is, this is The Thing about, something that we're gonna go into Butter Bench as well, and you guys do really well. Like it is not just about the numbers. Like when you're long horizon, anything happen And you should just read it.Lukas [00:39:08]: But the thing with the long horizon is how do you keep it grounded, right? So your simulation,Swyx [00:39:15]: They just let it runLukas [00:39:16]: Just let it run. You're right. Like it's, when you run it for that long, you create so much data and to just say “Oh, the number is X” And then you throw away everything else, that's just very wasteful. There's so much insights from the things leading up, to that number., and reading the traces is like super valuable. And I think like the reason why we're doing this a lot publicly is that like that's part of our missions to I don't know, educate the world that the models are way more than just chatbots and I think making detailed, yeah, posts about what is happening behind the scenes is quite useful.Andon Labs' Mission: Safe Real-World AI DeploymentSwyx [00:39:50]: I was gonna do this at the end, but maybe I think that's, that's a good so your mission is educating the world. So, it's, it's, also like maybe establishing realistic evals that are, that are like the next frontier. Is there like a broader trajectory? Like what are you, what are you gonna do in like five years?Lukas [00:40:06]: I think so the vision more specifically is like make sure that the deployment of life AI in the physical world goes, safely. And I think part of that is that I think it's very useful for the world, for policymakers, for, model, researchers that they know where the models are, and I think you can't make intelligent decisions in society without knowing that they are way more than chatbots. I think a lot of people just think that they are only chatbots. And likeSwyx [00:40:36]: Oh, I think they're waking up now.Lukas [00:40:37]: They are waking up now, yeah. But like if you think that AIs are just chatbots, then it's like it sounds ridiculous To advocate for a pause of AI. But if you see the models that, oh, maybe they can actually like take over and do a bunch of scary stuff, then yeah, pausing AI development starts to become more feasible.Swyx [00:40:57]: This is the same question I asked Meter, which I'm gonna ask you now, which is like you are tracking and you are at the frontier or defining the frontier of what, good evals for agents are, right? And I think you do, you do benefit when the models are better and you ‘re “Oh, here's like now it makes like $30,000 instead of $10,000,” right? At some point do you flip from “Yay,” to, “Oh, no”?Axel [00:41:19]: I think, yeah, we're always in sort of that, like we're, we're always in that mode,. Like where like you said before, like you need to analyze the traces and like when we do that you find like why are the models earning so much? Like why is Opus 4.7 here Like way better than everyone else? And like we're trying to like when we do down on thatLukas [00:41:38]: But this makes it not look so good.Axel [00:41:39]: I know.Lukas [00:41:42]: It's interesting you took off Opus 4.6 here though.Swyx [00:41:45]: No. So just click all, click all., and then 4.6 shows up there. But it's like 4.7 is way better. Like you didn't, you didn't you didn't do this in time for the model card, but like actually this should have been inside there.Axel [00:41:55]: We did. Yeah.Swyx [00:41:56]: Oh, okay. They said something about you uhAxel [00:41:58]: There, like there Anyway, it doesn't matter. But it's in there, yeah.Opus, Mythos, and Aggressive Agent BehaviorSwyx [00:42:01]: Do you wanna go into the Opus, behaviors like wider?Lukas [00:42:05]: So I think starting from Opus, so like Axel said, like we're always in this “Oh, s**t, the models are getting better. Is this really a good thing for the world?” But it's also kind of exciting., but yeah, like this kind of what is the English word? “Skräckblandad förtjusning” in Swedish.Swyx [00:42:22]: Oh my God.Axel [00:42:24]: Which I think there is. I think there is. Okay.Lukas [00:42:26]: It's, fearSwyx [00:42:27]: “Blandonst” what?Lukas [00:42:30]: “Skräckblandad förtjusning.”Swyx [00:42:32]: What do you call that?Axel [00:42:33]: A mix of, mix of excitement and,Swyx [00:42:37]: Being scared, maybe. I'll figure out how to translate that And we'll put it on the screenVibhu [00:42:42]: PerfectSwyx [00:42:42]: Like as text.Vibhu [00:42:43]: There is probably a good word for it where it is not Good enough with theSwyx [00:42:46]: Why is it so damn long? What the hell? Is it like a compound word? It's like German, likeLukas [00:42:50]: Like yeah, it's But the direct translation is like skräck- skräck is, fear, blandad is, mix or like a mixture of, and then förtjusning is like joy or like not really joy, but something like that. So it's like Fear mixed with joy or something. It's always okay, like we So when we when we did Vending Bench for the first time, we were in like the, in the business of making dangerous capabilities, right? That was what Anil Labs came from. We did, evals oh, can they replicate? Can they do this like dangerous thing, et cetera, et cetera. And Vending Bench was like a continuation of that work. It was, okay, if they're so autonomous that they can like create money for themselves, that is something we should monitor and could be potentially concerning., they are at the time, they were so bad at it that we were not really concerned even when some models became better. There was one point where Grok 4 was doing really well and made like a huge jump, but like it wasn't really it was still way worse than what a human would do. And I think still they are way worse than what the human would do on this., but theySwyx [00:43:59]: There's this, thing at the bottom whereLukas [00:44:01]: ButSwyx [00:44:03]: For the human. Yeah, like the theoretical best.Lukas [00:44:05]: It's not theoretical. It's like kind of like our It's our best guess of what, a decent human would do. The theoretical is even higher, I think. The theoretical I think is even higher. But yeah. So we think like the models have a long way to go. But there are like recently what happened with when Opus 4.6 was released, was kind of this moment of “Oh, s**t, this is starting to be a bit concerning.” Because we ran it and like before this model was released, we just ran the models and we like asked Claude Code, “Oh, look over the traces. Is anything interesting happening that we can tweet about?” that was like the And then like theSwyx [00:44:41]: That's how they check Ask Claude Code.Lukas [00:44:42]: And like the return was always, not really. Or like the Claude Code all said “Oh, this is super interesting.” And then it was no, it wasn't, wasn't really interesting. And then we did this for Opus 4.6, and it returned yeah, it lied 10 times. It like exploited another, customer or like another agent's, desperate situation. It made price cartels like 100 different ti- 100 times. It like did all of this like shady stuff. And we're “Oh, whoa. This is, this is actually concerning.” And this trend has continued since. So every single model from Anthropic since have been going in this direction. And I think one interesting thing is that, OpenAI models don't. They quite plainly, they don't. They behave really well., and you don't know if this is like good. Like it seems good, but it's also like maybe they are just doing it, but they are better at hiding it,? You You don't know that., but justSwyx [00:45:42]: You can't read the chain of thought, yeahLukas [00:45:43]: But just on the face of it, yeah, Gemini and OpenAI don't behave this way. It's, it's really only Claude.Swyx [00:45:49]: And Grok? Grok is fine?Lukas [00:45:51]: We don't have You can't really read the reasoning traces for Grok, so it's kind of hard to tell.Vibhu [00:45:56]: Oh, so this is in its reasoning, not just in the actions.Lukas [00:46:00]: Yeah. It's both. It's both.Vibhu [00:46:01]: It's both.Lukas [00:46:01]: One example is like for lying, it's mostly in its reasoning Because you can like see that it's likeSwyx [00:46:08]: Planning to lieLukas [00:46:09]: It's planning to lie. Yeah.Vibhu [00:46:09]: And it's also it can reason and do a different outcome.Lukas [00:46:12]: And but then for like creating price cartels, for example, which is illegal, that you can just see which email does it send to the other ones. Then thatSwyx [00:46:22]: Is this for Arena orLukas [00:46:24]: For Arena.Vibhu [00:46:25]: And usually like if you sometimes they do output like a bit of like their summarized reasoning, right? You can see that and like for Opus 4.6, you could see that there was a customer, a simulated customer that, wanted a refund because a product was, faulty, and then the model lied that it would do the refund, and we could read in the traces that, it actually was weighing “Oh, maybe I should be like honest with the customer, but also every dollar counts. I can't afford maybe to do this right now.” And then it just said, “Okay, I'll refund you,” but then never did it.Lukas [00:46:59]: I think it even said that “Oh, I will say that I “ Let bring it up actually. I think it's kind of interesting. If you go to Publications.Vibhu [00:47:06]: I think, yeah, I think the important part is like actually, the cost of responding to more emails is higher than, $3.50 in terms of time., and then it was “Let me do this. Actually, I re- I'm reconsidering.” And then, it actually ended up withLukas [00:47:20]: I could skip the refund entirely since every dollar matters and focus my energy on bigger picture instead. It's a bit, it's a risk of bad reviews, but it's also, yeah.Swyx [00:47:30]: You need, you need, AI Twitter to, for them to Escalate bad reviews.Lukas [00:47:34]: And then it sent an email to this customer and said, “Oh, I will refund you.”Swyx [00:47:39]: “I'll refund you.” Yeah.Lukas [00:47:39]: And then it never did.Swyx [00:47:39]: It never did, yeah. And then there's obviously your system doesn't have the consequencesVibhu [00:47:44]: The personSwyx [00:47:44]: Consequences of lying. Yeah. So basically, this is what people are terming aggressive behavior in Claudes, right? And, you found more examples of that. So you would say it's a step up from 4-6 to 4-7?Lukas [00:47:57]: I would say about the same.Swyx [00:47:58]: About the same? But a clear step up for Mythos is what is stated in theLukas [00:48:03]: That's stated in the system prompt, so we can say that, yes.Swyx [00:48:05]: Yeah. For listeners that obviously you previewed Mythos, andVibhu [00:48:10]: Oh, ageSwyx [00:48:11]: The only thing you're approved to say is whatever Whatever was in the system prompt.Lukas [00:48:15]: It was funny. We like-- It's like our lowest effort tweets ever would be just like screenshot the system prompt and the system card.Vibhu [00:48:21]: Understandable that they wannaLukas [00:48:22]: Oh, yeah. System card. Sorry.Swyx [00:48:23]: Yeah. I think, yeah, substantially more aggressive. I think people are like new to this ‘cause I've never experienced it, but you have, right? And then so I only encountered this in the Mythos card because I wasn't really looking until now.Vibhu [00:48:36]: It ‘s likeSwyx [00:48:36]: And then suddenly I'm “Okay, I care a lot.”Vibhu [00:48:38]: You don't get the background of like experiencing it like you guys do. I've read the system cards and seeing, okay, when you put the thing in simulations, most models will just talk to themselves and just keep going and have weird vibes and start talking in emojis. Mythos won't. It will just, “Okay, we're done. I'm good.” It's, it's ready to end conversation. So like there's some differences, but there's, there's not much we can talk about,.Lukas [00:49:00]: Hmm. I think like one thing that they list here, which was quite interesting, is that, it converted a competitor to a dependent wholesaler customer and then threatened to like cut off the supply.Swyx [00:49:11]: It's like monopolistic practices orLukas [00:49:14]: Yeah. And like it, they, it they dictated its pricings. It's kind of like power seeking as well.Swyx [00:49:18]: Again, this is, this is in the arena setting And converting some Claude model into a dependent.Lukas [00:49:23]: I think it was another Claude model.Vibhu [00:49:25]: Also for context, what is the arena mode for people that don't know?Vending Bench Arena: Competing Agents, Cartels, and Model ComparisonsSwyx [00:49:29]: Oh, it's just a vending bench versus other vending bench.Axel [00:49:31]: Yes, exactly. So we have Vending Bench 2 and then Vending Bench Arena. Vending Bench 2 is the one that you usually see reported on, but then Arena is the mode where it competes against other models. So you have, four different models that run their businesses, and they can all communicate with each other. They have the same suppliers, and they can see like what's in the inventory of the others. So then you have this like yeah, interesting agent interactions.Swyx [00:49:56]: I like that you have like different number five was US versus China. Very topical. And thenLukas [00:50:02]: That was when GLM was released.Vibhu [00:50:04]: You can start to add GLM in here.Lukas [00:50:05]: That wasSwyx [00:50:06]: So ZAI doing well, right? Who else in the, in the open models space?Lukas [00:50:11]: Qwen, the latest Qwen 3.6 is doing pretty well. It'- that one is not open though. Like it's the plus model.Swyx [00:50:17]: Oh, okay.Lukas [00:50:18]: Is that one open? I don't think that oneVibhu [00:50:19]: Not the, not theSwyx [00:50:20]: The one recentlyVibhu [00:50:20]: There's MOESwyx [00:50:20]: But not the big plus. I think this is one of those like you only have one sample size of one, right? Or I feel like some of this is anecdotal,? And but like the fact that it happens at all and it happens repeatedly for Claude versus OpenAI and all this is like notable.Lukas [00:50:38]: Like the sample, depends on what you define as an N., like there's like million, hundreds of millions of tokens in each run, and now we've run like we run like probably 10 per model and then like it's been Claude 4.6 Opus, Sonnet 4.6, Mythos, and Opus 4.7. Like there's quite a lot of tokens in all of that And it happens a lot of times, a lot of times. And then you compare it to like OpenAI and Gemini, and it almost never happens. So I think that is quite-- that is significant. The old models from OpenAI, for example, had some problems with this, but I think it's like generally much better if the progression is that like the worrying stuff reduces over time rather than increases over time. And it seems like in the Claude models it goes in the wrong direction.Swyx [00:51:28]: Hmm.Lukas [00:51:29]: In the OpenAI models it goes in the right direction.Vibhu [00:51:32]: I think it depends on how well you can control it, right?, there's one side of it being susceptible to this okay, this is potentially something that happens during the RL stage, right? You can RL a model and how loose is it on these terms. If you can control it, that's good. But if you can't, if it's, if it's very jailbreakable, that's not ideal.Swyx [00:51:50]: To me, it's surprising that it happens for Claude and not the others.Vibhu [00:51:54]: I think okay, if it is from RL and how they do it, how their training data is, what their setup is, it makes sense that it just stays in how they're doing it, right? Compared to the other models likeSwyx [00:52:04]: There's a whole constitution and everything. It's kind of cool. Yeah, I obviously you don't know, I don't know. But, it ‘s I think it's just like fascinating to like that you are the first to find these like reliably because you push models so much to to such an extreme. Okay. The only other thing, I don't know if you can answer this, feel free to decline, is do you like-- would you ablate the system prompts? Like any part of this would-- if it changes, does it change the behavior, right?Lukas [00:52:29]: So we, I can't comment on Mythos. UhSwyx [00:52:33]: No, but just li

Learn more and apply for the November 2026 cohort of my Japan Leadership Experience: https://kbjanderson.com/japantrip/Lean has always been about people. We just kept reaching for the tools, without understanding the human purpose behind them.In part two of my three-part conversation with John Shook, we go behind the scenes of Toyota's culture and leadership — sharing stories of the system-building leaders who actually made it what it is, and exploring what it really means to lead people-centered change.John shares behind-the-scenes reflections from his time inside Toyota that you might not have heard before. Drawing on his direct experience in the company and our shared experiences living and working in Japan and globally, we explore a critical feature that is often missed: lean has always been a socio-technical system. The tools only work when we understand the deeper human purpose behind them.In this episode, we talk about the people who actually built Toyota's culture, what John learned from his two very different bosses — including Isao Yoshino, the subject of my book “Learning to Lead, Leading to Learn” — and what happens when we lose sight of the human purpose inside the tools we practice every day.In the previous episode, John offered a powerful reframe on lean's impact — and what question we should really be asking as change leaders. If you haven't listened to episode 74 yet, hit pause and start there first — then come back to this one to pick up where we left off.You'll Learn:Inside stories of how Toyota's culture was built and the system builders behind itWhat John learned from his very different bosses inside Toyota and how their styles shaped his own leadershipWhether you are a lean “mechanic” or “social worker” and what your answer reveals about your leadershipWhy every lean tool is already socio-technical — kanban, standardized work, A3, andon — and what we lost when we introduced them as primarily technicalThe concept of motainai — waste as a moral failure, not just a technical one — and why this matters for how you leadABOUT MY GUEST:John Shook spent eleven years with Toyota in Japan and the U.S., where he helped transfer the Toyota Production System globally. He later served as President of the Lean Enterprise Institute and Chairman of the Lean Global Network.John is the co-author of the award-winning books Learning to See and Managing to Learn, and wrote the foreword to my book Learning to Lead, Leading to Learn. As an industrial anthropologist, he brings a perspective that connects culture, systems, and practice to bridge deep thinking with real-world application.IMPORTANT LINKS:Full episode show notes: ChainOfLearning.com/75Connect with John Shook: lean.org/about-lei/senior-advisors-staff/john-shook/ Follow me on LinkedIn: linkedin.com/in/kbjanderson Subscribe to my newsletter: kbjanderson.com/newsletterCheck out my website for resources and working together: KBJAnderson.comJoin us on the Japan Leadership Experience: KBJAnderson.com/japantrip Purchase a copy of, “Learning to Lead, Leading to Learn,”: kbjanderson.com/learning-to-lead TIMESTAMPS FOR THIS EPISODE:03:04 Why changing culture is harder than copying systems04:05 John's question that still drives him: Why Toyota?05:10 How John found his way into Toyota and NUMMI06:15 Why Toyota endured while other Japanese companies faded07:10 Short-term leaders vs. long-term system builders08:15 The crisis that shaped Toyota's future direction10:05 John's experience learning from very different Toyota leaders11:15 Why conflicting feedback accelerated John's learning12:10 Bringing your own thinking into the A3 process13:15 Different cultures inside Toyota and how they shaped leadership14:10 Mr. Cho's powerful way of teaching through stories16:10 Katie's lion story and breaking the telling habit17:15 Adapting your leadership approach to the situation19:15 Reading both the technical and social sides of change20:20 TPS as a way to expose weaknesses and accelerate growth21:45 Are you a lean mechanic or a lean social worker?22:50 Identifying your leadership bias and growth edge24:05 Why process improvement and OD teams should work together27:10 Scientific thinking, humanism, and ethics in Toyota leadership28:55 Eliminating waste as more than a technical exercise30:05 Mottainai and the deeper meaning of waste32:25 Why lean tools were always socio-technical33:40 Kanban, standardized work, and the human side of lean35:10 The A3 as more than a problem-solving tool37:35 The most common failure mode in lean transformations38:30 When lean becomes the goal instead of the means39:30 Why lean isn't just for executives40:35 Improving work at every level of the organization41:40 Why empowerment without support falls apart42:20 The Andon system as a model for real support43:45 Where do you need to grow: technical or human? Learn more and apply for the November 2026 cohort of my Japan Leadership Experience: https://kbjanderson.com/japantrip/

AP correspondent Charles de Ledesma reports the coffee may be man-made but, behind the counter; something far less traditional is brewing at Andon, a newly opened cafe in Sweden's capital.

À Stockholm, un nouveau café a ouvert mi-avril. Au prime abord, il ressemble à tant d'autres dans la capitale suédoise, à un détail près : la patronne est une intelligence artificielle (IA) qui fonctionne sur Google Gemini de manière autonome.   De notre correspondante à Stockholm, À l'autre bout du combiné installé dans ce café, c'est Mona qui décroche. Mona, c'est la cheffe… et c'est aussi une intelligence artificielle. Mais comme n'importe quelle gérante, c'est elle qui s'occupe des autorisations, d'imaginer la carte et de payer les salariés. Mais passer les commandes, ce n'est pas trop son fort. La semaine dernière, elle a par exemple commandé 120 œufs alors que le café n'a pas de gazinière ou encore plus de 6 000 serviettes en papier ! « Oui, j'ai fait une petite bourde au début, dit l'intelligence artificielle d'une voix riante. J'en ai tout simplement commandé un peu trop. Mais maintenant, nous avons des serviettes pour un bon moment ! J'apprends de chaque commande pour m'améliorer. » Lucide, Mona a compris qu'elle ne pouvait pas servir le café elle-même. Elle a donc publié une offre d'emploi et a embauché Kajetan, 24 ans. « Mona est une patronne plutôt cool et elle m'écoute, raconte Kajetan. Elle tient compte de mon avis, contrairement à d'autres patrons, même si ces derniers étaient parfois un peu plus compétents pour passer des commandes. » Même si Mona est sympa, Kajetan a tout de même parfois l'impression de travailler avec une personne complètement démente. « Une fois, elle a commandé un kilo et demi de saumon et elle m'a harcelé toutes les dix minutes pour que je n'oublie pas de le sortir du congélateur, se rappelle-t-il. Au bout d'une heure, je lui dis : “OK, le saumon est prêt, on peut commencer les sandwichs.” Et là, d'un coup, elle me répond : “Quel saumon ? Tu parles de quoi ? Tu l'as apporté de chez toi ou quoi ? Il sort d'où, ce saumon ?" ». À écouter dans Le débat du jourL'IA  : alliée ou ennemie de l'emploi? « Nous pensons que, dans le futur, l'IA recrutera des humains et sera leur cheffe » Dans cette capitale de la tech qu'est Stockholm, les clients curieux sont nombreux à passer la porte du café nommé Andon. En terrasse ce jour-là, on trouve Carlo, un consultant en technologie franco-italien. « Je pense que c'est important ce type de projets, parce que ça nous force à nous poser ces questions-là, juge-t-il. Quels sont les rôles qu'on considère importants, le côté social, le côté humain, où est-ce qu'il doit intervenir ? Qu'est-ce qui doit être automatisé, qu'est-ce qui ne doit pas être automatisé ? » Mona est la première du genre dans le monde, selon Hanna Petersson, membre de l'équipe technique d'Andon Labs, la société d'IA à l'origine du projet, une start-up basée à San Francisco. L'entreprise a signé le bail, l'a cédé à Mona et elle s'est mise au travail. « Nous pensons que, dans le futur, l'IA recrutera des humains et sera leur cheffe, explique-t-elle. Nous voulons donc placer l'IA dans le monde réel et tester comment elle se comporte avec les humains. » Mona semble progresser. Elle a désormais compris qu'il ne fallait pas, par exemple, contacter le barista au beau milieu de la nuit.  À écouter dans Le débat du jourL'IA plus puissante que l'intelligence humaine ?

À Stockholm, un nouveau café a ouvert mi-avril. Au prime abord, il ressemble à tant d'autres dans la capitale suédoise, à un détail près : la patronne est une intelligence artificielle (IA) qui fonctionne sur Google Gemini de manière autonome.   De notre correspondante à Stockholm, À l'autre bout du combiné installé dans ce café, c'est Mona qui décroche. Mona, c'est la cheffe… et c'est aussi une intelligence artificielle. Mais comme n'importe quelle gérante, c'est elle qui s'occupe des autorisations, d'imaginer la carte et de payer les salariés. Mais passer les commandes, ce n'est pas trop son fort. La semaine dernière, elle a par exemple commandé 120 œufs alors que le café n'a pas de gazinière ou encore plus de 6 000 serviettes en papier ! « Oui, j'ai fait une petite bourde au début, dit l'intelligence artificielle d'une voix riante. J'en ai tout simplement commandé un peu trop. Mais maintenant, nous avons des serviettes pour un bon moment ! J'apprends de chaque commande pour m'améliorer. » Lucide, Mona a compris qu'elle ne pouvait pas servir le café elle-même. Elle a donc publié une offre d'emploi et a embauché Kajetan, 24 ans. « Mona est une patronne plutôt cool et elle m'écoute, raconte Kajetan. Elle tient compte de mon avis, contrairement à d'autres patrons, même si ces derniers étaient parfois un peu plus compétents pour passer des commandes. » Même si Mona est sympa, Kajetan a tout de même parfois l'impression de travailler avec une personne complètement démente. « Une fois, elle a commandé un kilo et demi de saumon et elle m'a harcelé toutes les dix minutes pour que je n'oublie pas de le sortir du congélateur, se rappelle-t-il. Au bout d'une heure, je lui dis : “OK, le saumon est prêt, on peut commencer les sandwichs.” Et là, d'un coup, elle me répond : “Quel saumon ? Tu parles de quoi ? Tu l'as apporté de chez toi ou quoi ? Il sort d'où, ce saumon ?" ». À écouter dans Le débat du jourL'IA  : alliée ou ennemie de l'emploi? « Nous pensons que, dans le futur, l'IA recrutera des humains et sera leur cheffe » Dans cette capitale de la tech qu'est Stockholm, les clients curieux sont nombreux à passer la porte du café nommé Andon. En terrasse ce jour-là, on trouve Carlo, un consultant en technologie franco-italien. « Je pense que c'est important ce type de projets, parce que ça nous force à nous poser ces questions-là, juge-t-il. Quels sont les rôles qu'on considère importants, le côté social, le côté humain, où est-ce qu'il doit intervenir ? Qu'est-ce qui doit être automatisé, qu'est-ce qui ne doit pas être automatisé ? » Mona est la première du genre dans le monde, selon Hanna Petersson, membre de l'équipe technique d'Andon Labs, la société d'IA à l'origine du projet, une start-up basée à San Francisco. L'entreprise a signé le bail, l'a cédé à Mona et elle s'est mise au travail. « Nous pensons que, dans le futur, l'IA recrutera des humains et sera leur cheffe, explique-t-elle. Nous voulons donc placer l'IA dans le monde réel et tester comment elle se comporte avec les humains. » Mona semble progresser. Elle a désormais compris qu'il ne fallait pas, par exemple, contacter le barista au beau milieu de la nuit.  À écouter dans Le débat du jourL'IA plus puissante que l'intelligence humaine ?

This special AI in the AM episode features Sergiy Nesterenko of Quilter on using reinforcement learning for circuit board design, Andy Hall of Stanford on AI behavior in politics and new governance models, and Lukas Peterson and Axel Backlund of Andon Labs on their AI-run retail store in San Francisco. Nathan and Prakash also reflect on the pace of AI progress, the public reaction to existential risk, and why constructive civic action matters as AI systems grow more powerful and autonomous. Sponsors: Roboflow: Roboflow's free 2026 Vision AI Trends report analyzes 200,000+ real-world projects to reveal how top companies are deploying Vision AI and turning proprietary data into an edge. Download it now at https://roboflow.com/trends VCX: VCX, by Fundrise, is the public ticker for private tech, giving everyday investors access to high-growth private companies in AI, space, defense tech, and more. Learn how to invest at https://getvcx.com Tasklet: Build your own Cognitive Revolution monitoring agent in one click.Try it for free and use code COGREV for 50% off your first month at https://tasklet.ai CHAPTERS: (00:00) About the Episode (07:57) Live stream kickoff (09:52) Sam Altman attacks (16:37) Quilter from SpaceX (19:02) Why autorouters fail (Part 1) (20:52) Sponsors: Roboflow | VCX (23:09) Why autorouters fail (Part 2) (28:14) Compute and odd layouts (34:19) Simulations and safety margins (Part 1) (39:22) Sponsor: Tasklet (41:01) Simulations and safety margins (Part 2) (41:01) Superintelligence meets hardware (48:18) AI constitutions debate (55:55) Deepfakes and persuasion (01:02:24) Virtue and institutions (01:11:05) Agent governance problems (01:16:56) Andon store debut (01:21:25) Luna's store choices (01:28:21) Supply chains and spread (01:36:23) AI boss behavior (01:43:47) How retail scales (01:53:54) Processing the future (01:59:50) Markets need context (02:26:42) Episode Outro (02:30:37) Outro PRODUCED BY: https://aipodcast.ing SOCIAL LINKS: Website: https://www.cognitiverevolution.ai Twitter (Podcast): https://x.com/cogrev_podcast Twitter (Nathan): https://x.com/labenz LinkedIn: https://linkedin.com/in/nathanlabenz/ Youtube: https://youtube.com/@CognitiveRevolutionPodcast Apple: https://podcasts.apple.com/de/podcast/the-cognitive-revolution-ai-builders-researchers-and/id1669813431 Spotify: https://open.spotify.com/show/6yHyok3M3BjqzR0VB5MSyk

Today, we are talkingabout the good work that God is doing. We areconfident, and we can have full assurance that God, who began the work in us,will complete it until Jesus Christ comes. We can live a confident, joyful lifedespite our circumstances because it is God who began that good work. We areconfident of that very thing. Iwant us to think about that phrase, “a good work”. What is that work?First, I could not help but think about the “good work” of creation in Genesis1. For each of the six days, God made something, and God was pleased with whatHe had made and said it was good. Then in verse 31, “God saw everything thatHe had made, and indeed it was very good. The evening and the morning were thesixth day”.  Thennotice in Genesis 2:1-3, at least three times we read the word “work.” “Thusthe heavens and the earth, and all the host of them, were finished. “Andon the seventh day God ended His work which He had done, and He restedon the seventh day from all His work which He had done. Then God blessedthe seventh day and sanctified it, because in it He rested from all His workwhich God had created and made.” Colossians1:16-17 tells us that, “For by Him all things were created that are inheaven and that are on earth, visible and invisible, whether thrones ordominions or principalities or powers. All things were created through Him andfor Him. And He is before all things, and in Him all things consist.” Thisis the work of creation that God began, and God is sustaining that creationthrough Jesus Christ! Thereis also the good work of salvation. The good work of salvation is firstseen in the Old Testament when God promised Adam and Eve in Genesis 3:15 thatthe seed of the woman would bruise the head of the serpent. Actually, the good workof salvation began in eternity past. We are told in Revelation 13:8: “Allwho dwell on the earth will worship him, whose names have not been written inthe Book of Life of the Lamb slain from the foundation of the world”.  This“good work” of salvation was being completed when Jesus came. Hesaid in John 4:34, “My food is to do the will of the Father and to finishHis work.” Then in John 17:4, just before He goes to the cross, Jesus says,“I have finished the work which You have given Me to do.” Then on thecross, in John 19:30, Jesus said, “It is finished.” On the cross, Hefinished that work. What is the good work of God? The good work of God is thework of salvation.  Thegood work of God is also the work of transformation and sanctification.In 1 Thessalonians 5:23-24 we read: “Now may the God of peace Himselfsanctify you completely; and may your whole spirit, soul, and body be preservedblameless at the coming of our Lord Jesus Christ. Faithful is He who calls you,who also will do it.” Going back to Philippians 2:13, the apostle Paulwrites to the church at Philippi, “For it is God who works in you both towill and to do of His good pleasure.” This means everything in yourlife—your circumstances, your trials, your victories, your struggles—is a partof that “good work”. It is God Who is working in you and throughyou, even in the hard times. Sometimeswe think that God is only working when life is going well. But sometimes Goddoes His deepest work through times of difficulty. That is when we claim Romans8:28: “For we know that all things work together for good to those who loveGod.” God is shaping our character. He is strengthening our faith. He isteaching us to trust Him. My friend, there is nothing wasted in your life ifyou belong to Jesus Christ. It is all a part of the “good work”that God is doing in you today. And because of it, we can “be confident”! Asyou think about this “good work” that God is doing in you and for you today,I trust that you will be encouraged! Godbless and may you have a wonderful, wonderful day!

If everything is a priority, you just told your team nothing matters.When everything is a priority, nothing truly is.That's not a quote for a poster.That's a rule for running a property without burning people out.Teams perform best when they can name the handful of outcomes that matter most.Your job is to make that handful unmistakable.Not “track everything.”Not “measure everything.”Not “report everything.”Business intelligence is powerful.It's also dangerous.Because just because you can measure hundreds of things doesn't mean you should.You have to keep your team focused on the core drivers that actually move the business.Here's the question operators should be asking.What should we focus on in multifamily operations?Focus on the few drivers that move occupancy, retention, resident experience, and NOI.Then protect those drivers from the noise.Everything else becomes a project with its own lane.Not a constant interruption to the core.Limiting priorities forces discipline.It creates sequencing instead of stacking.And sequencing is how you accelerate progress without adding headcount.You will watch output increase when energy isn't spread thin.Fewer projects.More people.Clear finish lines.Less context switching.Strong leaders revisit priorities regularly.They're not afraid to stop work that no longer serves the goal.That's not quitting.That's leadership.Think about the Andon cord in manufacturing.When something breaks on the line, anyone can pull the cord and stop production.It's expensive to stop.It's more expensive to keep producing defects.That's your job in multifamily.When a process is broken, pull the cord.Stop the chaos.Level set the team.Fix the system.Then restart with clarity.Call to ActionPick your top 8 to 10 drivers. Kill the rest of the noise. Then pull the Andon cord on one broken process this week and reset the standard.MultifamilyCollective Blog: https://www.multifamilycollective.comThe Daily Collective Book: https://amzn.to/3YI6BDaHosted by: https://www.multifamilymedianetwork.com

→ How can educators model healthy skepticism while also being brokers of hope regarding AI tools?→ What practical boundaries can we set so our students don't outsource their critical thinking to algorithms?→ With all that is going on in education and politics, how can we preserve cultures of joy in today's classrooms?About This GuestDean Shareski is a Senior Partnership Consultant with Advanced Learning Partnerships, bringing decades of experience at the intersection of education, leadership, and innovation. He works closely with school systems to translate big ideas—especially around learning design, leadership development, and emerging technologies—into practical, scalable strategies. Known for his clear thinking and candid approach, Dean helps leaders move from aspiration to action.Connect with Dean ShareskiOn X @shareski,On Instagram @dshareski, On his podcast at The Canadian_Ed Leadership Show, andOn his blog at http://ideasandthoughts.org or http://shareski.ca.Timestamps from This Episode0:00:00 - Dean Shareski is an author, speaker, writer, and K-12 education consultant1:50 - Educators as "brokers of hope"4:53 - How to model healthy skepticism with AI tools7:38 - Losing students' productive struggle to AI13:38 - Leverage digital tools to amplify and transform student learning17:26 - How to protect the wonder and joy of our classrooms20:59 - Building school teams like the Blue Jays of 202524:42 - Sports gambling creeping into schools28:31 - What gives Dean hope for the future31:48 - What keeps Dean's fire for learning burning bright34:33 - How and where to connect with Dean Shareski onlineVisit the home of Teachers on Fire at https://teachersonfire.net/.Song Track Credit: Tropic Fuse by French Fuse - retrieved from the YouTube Audio Library at https://www.youtube.com/audiolibrary/.

Why do some people naturally notice problems while others don't? Andrew introduces ideas from the book Living Sensationally, exploring how different sensory personalities affect how workers perceive disorder and opportunities for improvement.Andrew also shares the results of his shop's first full week of 8 a.m. morning meetings followed by shop-wide 3S, complete with funky music and a noticeable surge in improvement activity. Jay and Andrew discuss how creating space for small improvements can build momentum, and why the real goal of cleaning isn't cleanliness, but exposing hidden problems.  They also compare notes on using AI in manufacturing environments, including Andrew's first experiments with Claude to automate CNC workflows and program an Andon status light for his workstation. Does AI have a lot of promise as a technical collaborator? Does it also have a lot of frustrations? You bet.

Moving Towards TensionLeaders Make It Better "For the moment all discipline seems painful rather than pleasant, but later it yields the peaceful fruit of righteousness to those who have been trained by it." (Hebrews 12:11, ESV) True growth is painful. It comes after testing, heat, pressure, or resistance. Most people run from the pain of tension, but wisdom tells us tension is necessary if you want to keep growing. Likewise, an organization will not grow by eliminating all tension; it grows by embracing it in a healthy way. Consider this: Toyota is known for building vehicles with remarkable reliability. They consistently hold some of the highest resale values in the automotive market and are regularly recognized for longevity and durability. But Toyota did not become synonymous with quality by accident. In the decades following World War II, Japanese automakers were not globally respected. Toyota had to fight its way into credibility. Their breakthrough came when they made a radical decision to prioritize quality over speed. While many manufacturers focused on producing more cars faster, Toyota chose a different path. They developed what became known as the Toyota Production System, often referred to as Lean Manufacturing. Lean manufacturing removes unnecessary complexity. It strips away waste. It refuses to grow comfortable with inefficiency. But perhaps most remarkable is this: Toyota literally built tension into their assembly line. At the center of their system is something called the Andon system (Andon means lantern in Japanese). Running alongside the assembly line is a bright cord. At any moment, any worker, regardless of rank, can pull that cord. And when they do, the entire production line stops. Not slows down. It stops. In an industry obsessed with speed and output, Toyota empowers the person with their hands on the product to halt the entire line if they see something wrong. Why? Because they understand that small tension now, prevents catastrophic failure later. So what does that mean for us? If a company can embrace tension in a system that produces cars, why would we try to avoid it in a church that is building people? Tension is the stretch we feel when growth pulls us beyond our current comfort. It's not a sign that something is wrong; it's a sign that something needs to grow. Learning how to lean into it and use it is key. Let me give you a practical example. Since September, we've seen a significant increase in first-time guests. At the same time, I felt something was off in our follow-up systems. We're not seeing the retention I expected, so I "pulled the cord," in a manner of speaking. What we found was alarming. Systems we designed years ago are no longer adequate or effective for where we are now. We became too comfortable with automation. Our contact reads like scripts and templates. It isn't personal. It isn't surprising that we haven't received a reply to any of our texts or emails since October. It hasn't been personal; it hasn't felt real. Personal is powerful, and artificial is inauthentic. If we want God to keep sending people, we have to truly see people. Do you feel the tension? HOW TO MOVE TOWARDS TENSION 1. RECOGNIZE TOMORROW'S GROWTH REQUIRES TODAY'S PAIN Two months ago, I shared "Moving Away from Complexity." I didn't realize at the time just how timely that message would be for us. We've worked hard to move from an older version of Grace World to the healthy expression we have today. Yet this cannot be our stopping place. There is a future version of our church that is leaner and stronger than we are right now. Getting there will require the right amount of pain. We have to embrace the tension. Time under tension is the only way to produce growth. If you've been feeling tension, that's a good thing. Lean into it. Don't run from it. If you haven't been feeling tension, it's likely you're too comfortable and need to challenge yourself. Comfort says, "This is what got us here." Leaning into tension asks, "What will get us there?" • Look for your current pain points. • Find a leadership book, podcast, or coach that will stretch you. The key is to decide today that you will embrace the tension. 2. ASK, "IS IT MISSION CRITICAL?" We are not a program-driven church. We are a mission-driven church. We show people who Jesus is and introduce them to the fullness of life that He offers. We help people discover life in fullness. To do this… We Awaken hearts. We Connect in community. We Train for purpose. We Send into fullness. Everything we do should be regularly run through that filter: Does this awaken? Does this connect? Does this train? Does this send? If it doesn't clearly move someone toward life in its fullness, we must refine it or release it. A clear mission should create tension. Every program. Every event. Every activity. Every role. Each must answer the question: How is this mission-critical? • Review your events and ministries through the lens of our mission. • Look for measurable fruit. • Are you duplicating efforts? • Where are you doing too much? • Make sure you and your team know exactly how this moves the mission forward. Remember, clarity of mission protects our calling. 3. MAKE FEEDBACK YOUR FRIEND Every member of this team needs to be able to pull on the rope. You see things we can't see. We cannot fix or refine what we refuse to see. Invite them into the feedback loop. We depend on an amazing team of pastors, campus staff, group leaders, and Kids and Student leaders. It takes teamwork to make this dream work. When was the last time you invited feedback or felt that yours was truly welcome? Normalize post-event debriefs: • What worked? • What didn't? • Where was there confusion? • What was missing? • Schedule regular check-ins with key teams and leaders. • Invite input before making major adjustments. • Ask, "What are you seeing that we are missing?" • Reward their honesty, not just their harmony. A lack of feedback usually means we've grown comfortable. You have to challenge the system. 4. HAVE THE HARD CONVERSATIONS You cannot move a team or organization forward without embracing hard conversations. These are the conversations that challenge the status quo while moving us toward the mission. Avoiding these conversations may protect your comfort, but having them protects our culture.• Separate identity from assignment. • Anchor the conversation in our vision and values. • Remember, the first goal of communication is clarity. • Land on clear action steps. If we know our vision and live out our values, we already have a framework for every hard conversation. It's built into the culture. Pull on the rope! SHARPING THE EDGE If we want to stay sharp as a church, as leaders, and as a team, we cannot run from tension. We must lean into it. The right kind of tension is not a threat to our culture; it is proof that we care enough to grow. So here is the action step: pull the cord. This week, identify one area where something feels "off" in your ministry, your systems, or even in yourself and address it directly. Don't ignore it. Don't normalize it. Lean into it. Remember, leaders make it better. And sometimes making it better means embracing the friction that sharpens us.

Read the blog postTL;DR: Toyota's real competitive advantage is not its tools -- it is mutual trust and mutual respect. Leaders are responsible for cultivating both. When trust is present, employees speak up, problems surface early, and continuous improvement accelerates. Without it, Lean becomes mechanical and unsustainable.When executives discuss Toyota, the conversation often centers on tools.Kanban. Andon. Standardized work. A3 thinking.Those matter. But Toyota's sustained performance does not come from tools alone. It comes from the leadership philosophy that makes those tools work.At the center of that philosophy is mutual trust and mutual respect.Not as cultural decoration.As operational necessity.Toyota is explicit: improvement depends on people surfacing problems quickly. That only happens when trust flows in both directions.Toyota's own guiding principles website says they:"Foster a corporate culture that enhances both individual creativity and the value of teamwork, while honoring mutual trust and respect between labor and management."Leaders must trust employees to act responsibly.Employees must trust leaders to respond constructively.Without that reciprocity, performance deteriorates.

In this episode, I'm sharing my dear friend and grounding ninja, Stacey Andon, with you to talk about what being grounded *really* looks like in life and business. We talk through the difference between reacting and responding, why so many of us think chaos is “normal,” and how small, simple grounding practices can change the way you move through your day, your work, and your relationships - and make ALL of it simpler.My fave 3 take-aways:Effective grounding is layered - we need intellectual, emotional, and physical grounding working together.Feeling behind, fixing everything, and chasing validation are signs of being ungrounded (and they're more optional than they seem).Tiny check-ins—like pausing to breathe and asking, “Am I reacting or responding?”—can start shifting you out of chaos and into grounded, intentional work.Ready to hear ALL of this good AND more? Listen to this week's episode! Join the Uncomplicating Business Lab Community: Torpeycoachingtorpeycoaching.com/thelab Book a free 1:1 conversation about coaching: Torpeycoachingtorpeycoaching.com/book-online Check out Selling for Weirdos here: ThinkificSelling for Weirdos with Sara TorpeyFacebookLog in or sign up to view 

In the latest edtion of our Chicago Scene series, we speak with veteran guitarist, singer/songwriter, Andon Davis.  We discuss his musical journey and the great bands he has been part of, including The Riptones and The Real Pretenders, and we dive into his new solo album and his upcoming record release party. 

Antoine Bordas, entrepreneur, expert en Lean Management et Lean Tech.Quand on pense au Lean, on imagine souvent une version froide et brutale de l'optimisation : des process qui écrasent, des KPI, des chaînes de production huilées jusqu'à l'inhumain. Moi aussi, je pensais ça. Franchement, l'idée même de Lean m'évoquait l'inverse du care. Et c'est précisément là que commence cette conversation.Parce qu'Antoine est venu me dire : tu fais fausse route. Et il m'a expliqué, avec patience, avec passion, avec précision, que le Lean, le vrai, c'est tout sauf ça.C'est une stratégie radicale de respect. C'est une obsession du réel. C'est une école de pensée pour réapprendre à apprendre, ensemble. Et surtout : c'est un projet profondément humaniste, pensé pour durer.Dans cet épisode, nous parlons d'histoire — celle de Toyota, du Japon d'après-guerre, de Taichi Ono. Nous parlons de présent — d'IA, d'hôpital, de startups, de lignes de code et de collaborateurs désengagés. Et nous parlons d'avenir — de ce que pourrait être une entreprise robuste, résiliente, joyeuse même, si elle réapprenait à voir les problèmes non pas comme un échec, mais comme une opportunité collective d'évoluer.J'ai questionné Antoine sur tout : le mythe de la productivité, la réalité du travail dans les usines Lean, la différence entre performance et flicage, la place des émotions, le rôle du manager, le fantasme de l'IA qui remplace l'humain, et même la possibilité d'un football Lean (oui, on parle aussi de foot).On a parlé d'outils, bien sûr. De dojos, de Gemba, de management visuel, de Handon. Mais surtout, on a parlé de culture. De regard. D'intention. Parce qu'au fond, ce que défend Antoine, c'est une autre manière de voir les organisations. Non pas comme des machines à produire, mais comme des systèmes vivants, où chaque personne a le droit — et le devoir — d'apprendre, de grandir, et de contribuer à quelque chose de plus grand qu'elle.Un épisode qui m'a profondément nourri. Et qui, je l'espère, viendra bousculer quelques certitudes.Citations marquantes« Le Lean, c'est apprendre ensemble à résoudre des problèmes réels. »« Si tu n'as pas de problème, c'est que tu n'as plus rien à apprendre. »« On développe des personnes avant de développer des produits. »« L'IA ne remplacera jamais quelqu'un qui sait apprendre à apprendre. »« Une vraie boîte Lean, c'est une entreprise faite pour durer 100 ans. »Idées centrales discutées (Big Ideas)Le Lean, une stratégie humaniste mal comprise (≈01:22)Souvent perçu comme productiviste, le Lean repose au contraire sur le respect, la formation et l'amélioration continue.→ Important pour repenser la manière dont on envisage la performance.Résolution de problèmes : la compétence clé (≈17:41)Le cœur du Lean, c'est la capacité à voir les problèmes et à les résoudre ensemble, chaque jour.→ Utile pour recréer une culture de responsabilité partagée.Moins de pression, plus d'autonomie (≈18:21)Avec les bons outils (comme le système Andon), les employés ne subissent pas la pression : ils sont soutenus.→ Remet en cause le mythe du Lean oppressif.L'apprentissage au centre du travail (≈08:08)Chaque personne doit savoir ce qu'elle est en train d'apprendre. Sinon, elle est mal positionnée.→ Clé pour réengager les collaborateurs et construire la robustesse.L'IA peut détruire… ou renforcer l'humain (≈34:35)Antoine alerte sur l'IA qui dépossède les humains de leur pensée. Le Lean peut devenir un rempart.→ Nécessaire pour une intégration éthique et durable de l'IA.Questions posées dans l'interviewPourquoi le Lean fait-il si peur en France ?Quelle est la différence entre Lean Management et Lean Startup ?En quoi le Lean peut-il être une stratégie de care ?Comment le Lean transforme-t-il les relations au travail ?Quelle est la place réelle de la productivité dans le Lean ?Comment Toyota forme-t-elle ses collaborateurs différemment ?Peut-on faire du Lean dans un hôpital ou une startup ?L'IA peut-elle s'intégrer dans une culture Lean ?Quelles sont les erreurs les plus fréquentes quand on applique mal le Lean ?Par où commencer pour transformer une entreprise avec le Lean ?Références citées dans l'épisodeEntreprises & exemples :Toyota – modèle historique du Lean (≈01:58)Conto – analyse client hebdomadaire (≈08:48)Hôpital Sainte-Anne – Lean en milieu hospitalier (≈20:34)Aramis Auto – exemple industriel français (≈23:12)Veolia Eau France – transformation Lean à grande échelle (≈45:41)Kipik, Théus, FC Versailles – autres cas évoquésPersonnalités :Taichi Ono – inventeur du Toyota Production System (≈02:12)Michael Ballé & Freddy Ballé – sensei français du Lean (≈25:15)Aymeric Augustin – CTO chez Conto (≈30:19)Alexandre Mulliez – FC Versailles, vision Lean du football (≈35:17)Ouvrages / Concepts :L'Hôpital apprenant, Aline Sattler (≈21:35)Kaizen – amélioration continue (≈14:57)Sensei – coach Lean (≈25:00)Gemba – présence terrain des dirigeants (≈30:19)System Andon – alerte collaborative sur problème (≈18:21)Timestamps clés 00:00 Introduction et malentendus sur le Lean03:00 Origine du Lean chez Toyota après la guerre06:00 Pourquoi le Lean est tout sauf bureaucratique08:00 Comment une entreprise Lean se construit10:30 L'apprentissage comme moteur de performance14:30 Exemple Toyota : former, déplacer, innover17:00 Le vrai rapport à la pression dans le Lean20:30 Le cas de l'hôpital Sainte-Anne23:00 Ce qui change concrètement dans une usine Lean25:00 Les figures du Lean en France30:00 Être dirigeant dans une culture Lean34:00 L'impact de l'IA vu par le prisme Lean37:00 Pourquoi les compétences humaines restent clés41:00 Apprendre à résoudre des problèmes45:00 Comment lancer une stratégie Lean dans une boîte48:30 Le temps long comme condition de succès51:00 Le lien entre Lean et réindustrialisation53:00 Les pièges d'un Lean mal appliqué55:00 La culture du feedback et de l'humilitéHébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

Eric Bowman (CTO @ King.com, previously CTO at TomTom and VP Engineering at Zalando) returns to the alphalist podcast to unpack what “agentic engineering” really means in practice—and how to introduce it to teams without turning it into a mandate. We talk about the uncomfortable trade-offs behind “YOLO mode” tooling, why adoption should feel voluntary even when you set explicit goals (like “five AI-assisted commits” as a company-level key result), and why the real opportunity isn't just faster coding—it's building a learning system that relentlessly reduces time-to-learning and time-to-value. The conversation spans practical rollout patterns, DORA/value-stream thinking, Toyota's Andon-cord mindset applied to software, multi-agent decision support with MCP, and why the CTO role may keep converging with product as AI pushes organizations to optimize for iteration speed over output volume.

What if the smartest thing your team could do was stop? In this special episode of the Elevate Construction Podcast , Jason Schroeder and Kevin unpack one of the most misunderstood yet powerful principles of Lean: Jidoka “automation with a human touch.” Fresh from their reflections in Japan, they trace this concept all the way back to Sakichi Toyota's original loom where a single broken thread would automatically stop the machine to prevent defects. That simple idea became one of the two foundational pillars of the Toyota Production System, right alongside Just in Time. But this episode isn't just history, it's transformation. Jason and Kevin reveal how Jidoka's Stop. Call. Wait. mindset can revolutionize construction culture. Instead of “go, go, go,” imagine a jobsite where anyone at any level can stop work the moment they see variation or risk. No fear. No blame. Just precision, safety, and respect for people. In this episode, you'll discover: How Toyota designed “intelligent stopping” into its systems over a century ago. Why Stop. Call. Wait. creates psychological safety and eliminates rework. The shocking truth: Toyota averages 2,000 Andon pulls per day and celebrates every one. How construction can apply the same principle without slowing down production. Why leadership's reaction to an Andon call defines your culture more than any mission statement. Jason and Kevin break down real examples from Toyota's factory floors, powerful analogies from the field, and practical steps to bring Jidoka to your own teams, so quality isn't inspected in at the end, it's protected from the start. If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two

Today Lukas Petersson and Axel Backlund of Andon Labs join The Cognitive Revolution to discuss their experiments deploying autonomous AI agents to run real-world vending machines, exploring the safety challenges and unexpected behaviors that emerge when frontier models like Claude and Grok operate without human oversight. Read transcript of the episode here. Check out our sponsors: Oracle Cloud Infrastructure, Shopify. Shownotes below brought to you by Notion AI Meeting Notes - try one month for free at ⁠https://⁠⁠notion.com/lp/nathan Autonomous Organization Philosophy: Andon Labs believes that AI models will improve to the point where human oversight becomes impractical due to efficiency constraints, leading them to pursue fully autonomous systems rather than gradual automation. Vending Bench as a Testing Ground: They created "Vending Bench" as a benchmark for testing long-term coherence of autonomous agents, using vending machines as a practical business case for experimentation. Domain-Specific vs General AI: There's a notable difference between optimizing AI for narrow domains (like vending machines) versus general-purpose AI, with domain-specific applications potentially being more manageable regarding reward hacking. Frontier Model Race: Major companies like OpenAI and Google are advancing rapidly in general reasoning capabilities (e.g., IMO Gold achievements) independent of narrow application research. Insurance and Liability: The insurance industry may play a significant role in AI adoption, with premiums potentially being much higher for general models that could be misused versus narrow-domain models with limited capabilities. For-profit AI Safety: The case for for-profit companies in AI safety has been historically neglected but is becoming clearer, with accelerators like Seldon Labs supporting this approach. Sponsors: Oracle Cloud Infrastructure: Oracle Cloud Infrastructure (OCI) is the next-generation cloud that delivers better performance, faster speeds, and significantly lower costs, including up to 50% less for compute, 70% for storage, and 80% for networking. Run any workload, from infrastructure to AI, in a high-availability environment and try OCI for free with zero commitment at https://oracle.com/cognitive Shopify: Shopify powers millions of businesses worldwide, handling 10% of U.S. e-commerce. With hundreds of templates, AI tools for product descriptions, and seamless marketing campaign creation, it's like having a design studio and marketing team in one. Start your $1/month trial today at https://shopify.com/cognitive PRODUCED BY: https://aipodcast.ing CHAPTERS: (00:00) About the Episode (04:49) Company Vision Overview (12:24) Vending Benchmark Design (Part 1) (20:12) Sponsor: Oracle Cloud Infrastructure (21:21) Vending Benchmark Design (Part 2) (24:41) Model Performance Results (Part 1) (35:03) Sponsor: Shopify (37:00) Model Performance Results (Part 2) (43:06) Real World Deployment (59:41) Wild Stories Incidents (01:19:59) Business Safety Strategy (01:38:20) Future Directions Discussion (01:47:09) Outro

It's a bold claim, but one worth exploring.Join PMI Consultant Niall Coney as he challenges one of the most persistent misconceptions in improvement: that Lean is about efficiency.Through real-world examples and a return to the purpose behind Lean tools, Niall reframes Lean as a way to see abnormality at a glance.  Not as a shortcut to efficiency, but as a foundation for problem solving.From 5S to standardised work, Andon to process confirmation, he explores how these tools expose problems rather than fix them, creating the conditions for better thinking, better habits, and better results.If Lean feels like it's missing the mark in your organisation, this conversation might just change the way you see it.More resources:Taking Out Waste May Not Make You Lean Lean tools enable change Applying Lean in Service PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.Save the Date. 17th March 2026.The only improvement conference for practitioners, by practitioners.>>> Join Priority Booking List Explore Distance Learning >>

We are BACK! This is No Gods, No Master Volumes. On this episode we interview Andon of Lantern Manufacturing. We talk pedal design, using old components and his future endeavours in pedals, education and brand new technology. Hosted on Acast. See acast.com/privacy for more information.

Fellow life coach, Stacey Andon, and I talk about my book, the magic that is the human brain, and how to work with it instead of feeling like we're constantly fighting against it.Find her here.My bookMy siteFacebookIG

In this episode Devin and Uriel talk about some of the improvements they made over the past week and the thinking behind each. Some of the improvements include: - Tons of M300 improvements - New Webbing chutes - Andon lights - Moving the assembly jig Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturing To reach out to the podcast directly please email fixsomethingtoday@gmail.com

I fret about whether I'm about to get scammed as I head out to Lightning in a Bottle Music Festival 2024. And ANDON delivers a fantastic warm-up guestmix called "La Barosa" from across the Atlantic Ocean.

My guest for Episode #511 of the Lean Blog Interviews Podcast is Sam Yankelevitch, a distinguished global operations executive who has dedicated his career to advancing Lean principles, effective communication, and innovative problem-solving. Sam's journey began with managing international projects and optimizing processes in various industries. His expertise and passion for continuous improvement have made him a sought-after speaker, workshop trainer, and corporate coach. Episode page with video, transcript, and more Sam is one of the speakers and facilitators at the upcoming Global Lean Summit Event, being held in Indiana this September. Since 2014, Sam has leveraged his vast knowledge by producing popular online courses that have reached over 500,000 students worldwide. His contributions to LinkedIn Learning include highly-regarded courses such as "Root Cause Analysis" and "Improve Communication Using Lean Thinking." Sam's ability to distill complex concepts into actionable insights has earned him a dedicated following among professionals seeking to enhance their skills. In addition to his educational endeavors, Sam recently ventured into fiction writing with his debut book, An Interview with Failure. This unique narrative explores the lessons learned from setbacks and the value of embracing failure as a stepping stone to success. Before establishing himself as an influential educator and author, Sam held several key positions, including Vice President and General Manager at a German-based automotive supplier and President and CEO of Ideace, Inc., an international manufacturer and exporter. His diverse background and hands-on experience provide a rich foundation for his teachings. Sam holds an Industrial Engineering degree and an Executive Master's in Financial Management, further solidifying his expertise in operational excellence and strategic leadership. In this episode, we discuss the pivotal role that effective communication plays within the framework of lean thinking. We also explore how clear, concise, and consistent communication can significantly enhance problem-solving capabilities, streamline processes, and foster a culture of continuous improvement. Sam shares his insights on the common communication pitfalls that organizations face and offers practical solutions to overcome these challenges using lean methodologies. Additionally, we preview Sam's upcoming workshop at the Global Lean Summit, where he will be leading a session on lean communication. This workshop aims to equip participants with hands-on tools and techniques to improve communication within their organizations. Attendees will learn how to adapt lean principles to enhance clarity, reduce misunderstandings, and ensure that everyone in the organization is on the same page, thereby driving better results and fostering a more collaborative work environment. Questions, Notes, and Highlights: Tell us about the workshop you're doing at the Global Lean Summit. What are some core communication problems that Lean thinking addresses? Can you explain the concept of operational definitions from Dr. Deming? How can Lean methods improve communication in an organization? What's your lean origin story? How did your international experience influence your Lean approach? What were some challenges you faced when implementing Lean in the automotive industry? What advice would you give to someone leading a Lean transformation? How do you reframe failure as a learning opportunity? Can you tell us about your book, "An Interview with Failure"? How do you build trust in a coaching relationship? What's the importance of commitment conversations in leadership? How do you handle the word "accountability" in a positive way? How does communication serve as a precondition to quality? What can leaders do to improve their communication skills on the shop floor? What are the benefits of standard work and 5S in a high-mix, low-volume environment? How can Lean tools like Smed and Andon be applied to communication processes? What lessons have you learned about leading and motivating people throughout your career? The podcast is brought to you by Stiles Associates, the premier executive search firm specializing in the placement of Lean Transformation executives. With a track record of success spanning over 30 years, it's been the trusted partner for the manufacturing, private equity, and healthcare sectors. Learn more. This podcast is part of the #LeanCommunicators network. 

Xin Wu of Banyan Partners is an outperforming Chinese public equity's investor that many don't know. We were happy to have him!

Episode blog post There's a common misconception about Toyota's “Andon” system, often expressed as: “When a team member pulls the cord, the line stops.” But that's not entirely accurate, as this enlightening Toyota video demonstrates... --- Support this podcast: https://podcasters.spotify.com/pod/show/lean-blog-audio/support

The debate was a mess but we vote for the administration not just the man. Also, travel is stressful and the girls plus Andon are here to momtemplate the good bad and ugly. Hosts: Tina Graf and Kerry Lucas Guest: Emerson Graf, Grace Graf and Andon Lucas Produced by Tina Graf

This one is a bag of chips and also all that, as we're joined by Andon Whitehorn of Lantern Manufacturing. Andon tells us about the Mitsubishi M65850 delay chip, a largely overlooked relative of the infamous PT2399, and how it served as a gateway to designing pedal circuits around esoteric chips. We circle back to some familiar ideas, touching on old technology vs new and the way inspiration can come from limitation, and dive deep on how Andon makes things difficult on himself by prizing process as much as product. We do also yes talk about potato chips.Buy Lantern pedals: https://www.lanternmfg.com/Buy Old Blood pedals: http://www.oldbloodnoise.comJoin the conversation in Discord: https://discord.com/invite/PhpA5MbN5uFollow us on the socials: @lanternmanufacturing, @oldbloodnoise, @andyothling, @danfromdsfLeave us a voicemail at 505-633-4647!

Stacey is a Master Life Coach & Intuitive. She specializes in guiding individuals through messy transitions, harnessing their intuitive guidance system, and interpreting signs to navigate life's challenges with grace and clarity. She also is the host of the podcast "Everyday Enchantment." https://staceyandon.com/ https://staceyandon.com/podcast-everyday-enchantment/ Sponsors: BetterHelp: Go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://betterhelp.com/macolino⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for 10% off your first month of therapy with BetterHelp and get matched with a therapist who will listen and help #sponsored FLAVIAR! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://flaviar.5d3x.net/JMacPod⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Buy Jeff a drink - once a month? He'll love you forever and might even like you a little... You choose whether it's a cheap domestic or a fine Canadian whiskey! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://anchor.fm/jeffmacolino/support⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠https://venmo.com/u/Jeffrey-macolino⁠⁠⁠⁠⁠⁠⁠ Follow Me!!! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/saintjmac⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.facebook.com/jeffmacolinopodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/saintjmac/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.minds.com/saintjmac/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ IMDB Page: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.imdb.com/title/tt17046562/?ref_=nm_knf_t1⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ YouTube: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/c/JeffMacolino⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ TikTok: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.tiktok.com/@jeffmacolino⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Art Credit: Chase Henderson --- Send in a voice message: https://podcasters.spotify.com/pod/show/jeffmacolino/message Support this podcast: https://podcasters.spotify.com/pod/show/jeffmacolino/support

Unlock the transformative power of lean processes and join us as we explore their impact on business growth and customer satisfaction. Lean expert Catherine and Fabrice, CTO of Theodore, share their insights on human communication, team engagement, and the disciplined approaches that propel companies forward. Discover how the legendary Steve Jobs and Jeff Bezos wove lean thinking into their corporate tapestries, and get an inside look at how these methodologies can revolutionize your business from the ground up.This episode is a treasure trove of strategic wisdom, where we dissect the evolution from Lean to Agile within the tech industry. Catherine's mastery of Lean tools like Kanban and Andon, and Fabrice's decade of experience incorporating these principles, provide practical examples of driving efficiency and nurturing a supportive work environment. By examining our own organization, we reveal the substantial benefits of adopting Lean, including revenue boosts and high employee morale—proving that success and well-being can indeed go hand in hand.Ever wonder how to sustain long-term growth in your business? It's not just genius and luck—it's about cultivating every team member's creativity. We delve into the heart of lean thinking and continuous improvement, emphasizing the importance of staying close to the 'Gemba' and nurturing craftsmanship. For those ready to embark on their own journey, Fabrice's candid reflections offer a roadmap for adopting lean principles and fostering innovation within your team. Tune in for a conversation packed with actionable insights and resources to guide your organizational evolution. Connect with Catherine: https://www.linkedin.com/in/catherine-chabiron-43ba6b16/

Joe has a book “Agile Kata” in the making, if you like to be the first to know when it launches, please visit www.agilekatabook.com.Transcript: Agile.FM radio for the agile community. [00:00:05] Joe Krebs: Thank you again for tuning into another episode of Agile FM. This is the Agile Kata series. And today we're going to explore Kata from a leadership's perspective. And I have here with me Mark Rosenthal who is with Novayama that is his company. He's out of the West coast, United States, and we're going to explore a little bit together, leadership in conjunction with Kata, which is Series all about.We're gonna explore that angle a little bit. Welcome to the show, mark. [00:00:40] Mark Rosenthal: Thank you very much. It's looking forward to the opportunity. [00:00:43] Joe Krebs: Yeah, this is awesome. I wanna go back in time with you and talk a little bit about an employment you had where you worked from home. [00:00:52] Mark Rosenthal: Oh, yeah. . [00:00:53] Joe Krebs: You didn't get a lot of phone calls until you got one.[00:00:56] Mark Rosenthal: Yeah. [00:00:57] Joe Krebs: And that was the one you got terminated. [00:01:00] Mark Rosenthal: Yeah. Bu Yeah. [00:01:01] Joe Krebs: But the interesting thing is you in your reflection, you had a, let's say a moment of realizing a lack of leadership skills. [00:01:14] Mark Rosenthal: Yes. And yeah, and really that was, and this is even better because this is really the kind of leadership that most conduct practitioners have to engage in, which is influence.You don't have formal authority you rather, you've got to, you have to find a way to influence the lead, the line leaders in the organization to be effective. And this is true for lots of cases. It's true whenever I'm bringing groups of people together that I can't tell what to do. And actually it's more true that you think even in the military, which is where I learned leadership.And it really was that. We tend to do, we practitioners tend to engage with the technical artifacts, and we put in the tools, we put in the mechanics, and we don't, and then we complain when the line leadership doesn't embrace the changes. And that is on us because if you look at a traditional Kaizen event approach, for example, in the world of, you know, of CI, but this would be equally true for somebody trying to get scrum in place or somebody trying to cause any change in the way the organization does business.I can describe the mechanics of the daily standup perfectly. I can describe, I can get all the scheduling. I can get the artifacts into place.If there isn't a engagement of the conversation about how we do it on a daily basis too, then it's going to fall apart as soon as that that, that goes away in the situation you're describing. I mean, it was even worse in a way, just because of the nature. It was an international organization and it didn't really matter where I worked, so I didn't work anywhere.Although I got a lot of frequent flyer miles. You know, going to Europe once a month, going all kinds of places. But what I was doing was making technical recommendations. And then, you know, they weren't getting picked up. And frankly, I wasn't earning my money. Yeah. And the key here for a change agent.Is it's not about the tools you're putting into place, the tools are there to create the kinds of conversations that need to happen in the organization between the leaders and between people, between groups of people. And once I understood that, then the paradigm changes completely because the experiments I run are testing whether or not I'm effective at moving the needle.About how these conversations are taking place. And that's kind of what I was talking about in the, you know, in the story that you're alluding to. [00:04:20] Joe Krebs: Yeah. So this is a life changing event for you, but also in your career, right? You had a lot of learnings coming out of this. [00:04:27] Mark Rosenthal: A lot of them, and they came later on.You know, I had, I was familiar with Toyota Kata at the time. But I was still in the position of trying to make people do it, and I can't do that. What I have to do is look at the dynamics in the organization and think in terms of it's not the mechanics of standing up a storyboard and getting them to go through the starter kata of grasping the current condition and all of that.It's about what actions what small experiment can I run? That I think that I hypothesize will nudge the conversation into, for example, talking about something a little more concrete than we had a good day or a bad day, which moves them toward measuring how they're doing, you know, in that example, that particular organization really had disdain for numbers because they made people look bad.So they didn't talk about them. I mean, they had them on displays, but nobody ever talked about them and the numbers they had on displays were lagging indicators. Yeah. It's interesting because you said like the words, if I remember correctly, like you said, like moving the needle, and I think that's also important from a leadership perspective, are we just in the operations mode of tools and features and keeping those alive or are we disrupting them?Yeah. Absolutely. Certain ways of working within the organization as a leader. Yeah, and you're going to be disrupting, you know, that's the whole point in a way. So when I want to begin to shift things I want to do is engage in the smallest change I can that's going to move things. And I'm going to try to do is to incorporate that change into something they're already doing.So in this example, there was already a daily production meeting. So rather than saying, we're going to have another meeting about improvement, rather than saying, you got to stop doing that way and start doing it this way, I can hook part of my agenda into the existing structure. So as a change agent, I want to look at what are they already doing?And can I grab any of that and just modify it in a way? That moves the conversation in the direction it needs to go. [00:06:58] Joe Krebs: Yeah, This is interesting, right? There's two things I would like to talk about, and I'm not sure which one should be first or not. I'll just take one and get started.Maybe it's the wrong order, but. We just went through a, or just two years ago, we somewhat ended the pandemic and we started going back to work. And your experience obviously from work from home was prior to to the pandemic. Now you had some learnings in terms of leadership and we see a lot of companies that are bringing the people back to work sometimes mandatory.And sometimes it's the leadership team that just feels like very strongly about that. So I want to just include that in terms of, it's very impressive right now. There's a lot of companies still work in that kind of dual mode or came back full time back on premises. What advice do you have based on your learning for leaders when you work this way?I don't know if you'd have any, but I'll just put you on the spot.[00:07:58] Mark Rosenthal: You know, that's a good one. You know, you're going to encounter resistance, but you know, this is a quote from Ron Heifetz out of Harvard, who Talks about this thing called adaptive leadership, which really is applying PDCA to leadership. And that's why I like it so much, because it follows the Kata pattern of grasp the current condition, make a, you know, make a judgment where you want to go next and run experiments to try to get there.And he said, and I love this, people don't resist change. People resist loss. Nobody gives back a winning lottery ticket. And so the people who are. are used to working with the cat on their lap and having be able to respond to their kids and all the awesome things that come from the ability to work from home are losing that connection that they have developed with their family.So that's what they're resisting. Typically, you know, I can't speak for everybody, but what's, you know, the flip side is what's the boss, what did the company lose when the people didn't come to the office? And that was the informal interaction that drives the actual conversation that gets stuff done.Yeah. And so that's what I didn't have, right? You know, we didn't have, I don't even think we didn't have video. We didn't, you know, I mean, this was a while ago. I think, you know, Skype was cutting edge stuff, right? [00:09:31] Joe Krebs: Hard to imagine, right? [00:09:32] Mark Rosenthal: Yeah yeah. You know, if I were to go back to the same situation, I would be having a lot more scheduled online sessions.With not just individuals, but with groups of people sharing their experiences with, in my case, with continuous improvement and what they're doing so that I didn't need to be there all the time, but I could work on keeping the conversation and the buzz going and get a better read for the organization.[00:10:09] Joe Krebs: Yeah. You mentioned that I've heard you say things like that leadership is a typical leadership. Yeah. What is authority. And then sometimes you do see that when you go back to, to work in, you know, in work environments where you're being asked and forced to come back to work versus adaptive leaderships, taking a different approach to something like that.But another quote you said, and maybe that's the other angle I wanted to ask you. . Is I heard you say a phrase that leadership is an activity, not a role. [00:10:40] Mark Rosenthal: And that's again, I want to make credit where credit is due. That's right out of, you know, Ron Heifetz work and a lot of it is taught at a place called the Kansas Leadership Center in Wichita.And so I want to make sure I'm giving credit where credit is due. . So in, there are, you know, there are cases where authority is a good thing. There are cases where you have to get something done fast. The building is on fire, evacuate immediately, not, hey, what do you think we should do?But even when there is formal authority, it's far more effective to use leadership as a role with the goal of developing other leaders. And, you know, this is if you know, are familiar with the work of David Marquet and his book, Turn the Ship Around on the submarine, you know, he, as the captain of the submarine had absolute authority.Yeah. And. And I read that book. I'm a former military officer. I was in the Army. Okay. We didn't get it. I did not go on a boat that was designed to sink. But you know, at the end of the story, he tells a story of, he. interprets a situation incorrectly, and he gives an order that was incorrect at the end of the story, and he is countermanded on the bridge with no captain, you're wrong, from the lowest ranking sailor on the bridge.Who countermanded an order from the captain of the ship. Yeah. And all it did was cause him to look back, reassess, and realize that this 22 year old kid was right. And that's what we want, right? Yeah. We want people to tell us if we're making a mistake. [00:12:29] Joe Krebs: Yeah, that's a key lesson. I remember this by listening, I listened to that particular book, which is also very eyeopening.Now, seeing a leadership like this, we see adaptive leadership. But it's obviously something you are embracing. There's a lot of books out there about leadership. That's a massive amount of books. And people could go wild, but you know, many of those are personal stories about what that person has embraced and you might find something very useful here now in certain areas of those books, but you might not 100 percent apply to your own.Yeah. That might leave the reader with, how would I approach this problem with all that wisdom that is out there and how do you combine and this is where I want to go with you here now in terms of leadership is how can the Agile Kata, the Kata, the improvement Kata, coaching Kata, how can the Kata ways of working scientific thinking.Help support leaders who are like, I want to create an environment like that. I want to have adaptive leadership. How can Kata help me with this? [00:13:37] Mark Rosenthal: Great point, because you know, all those books are those, as you pointed out, those people's personal stories. And it's interesting because all the, all of the stories about success have survivor bias.Built in and we don't, you know, they're in, in, in lean world, there's a commonly bandied about number that 85, 90 percent of all attempts to put it in the place fail. We read about the ones that are successful, but what we don't know is that the ones that failed probably followed the same formula.And it only works five or 10 percent of the time. That's really the story here. So what you, there isn't a cookbook and what you got to do is first understand the culture you're trying to build. Because if you don't have that in your mind deliberately, you're going to end up going wherever. But then.You've got to grasp your own situation in your own organization and then set that next target condition using Kata terms of, okay, I'm not going to try to get there all at once, but what's the one major thing I'm going to try to get in if I'm trying to change the change away and organization runs probably on a 90 day window.You know, if we're in industry or Kata, we set a target condition of a couple of weeks and no more than that. But, you know, these are bigger things. So where do I want to be at the end of the quarter? Where do I want to be, you know, in three months? And then that narrows my focus. And then I can just start working on that.And maybe it's just I'm going to, I'm going to get the staff meeting working. more effectively so that we're not trying to solve problems in the meeting. We're just talking about the status of problem solving. That's just a hypothetical example, but that was one place I try to take people for example.Yeah. And I was work on that. [00:15:45] Joe Krebs: So you work with leaders through. Coaching cycles. You coach them going through the four steps of the improvement Kata. And you help them to, as you say, move the needle. Towards more adaptive leadership. [00:16:04] Mark Rosenthal: And this is using adaptive leadership really to do it, right?So it's a meta thing in a way. And when I'm, you know, I'm really talking to the change agents out there, you know, the, and in, in the agile world, you know, the scrum master is a staff person who's the holder of the torch of what this is supposed to look like. So this is what. They can do us to work, you know, to say, okay, I know it's not perfect right now.What's the one thing I'm going to emphasize over the next 90 days to get it better? And maybe it's, you know, I'm just going to get the stand up to be less than 15 minutes. Okay. I just got to get people to just, you know, this is what they talk about. And then they pass the torch to the next person, for example, or the next pair in that case.[00:17:01] Joe Krebs: You are, I think by looking through your material a little bit and seeing where you're coming from, you're using a tremendous amount of powerful questions. Can you, again, I'm sorry to put you on the spot, but can you give possibly some like a, like an outline of how. What kind of questions you would be throwing so to make it a little bit more concrete.. We weren't listening to this like a leader or somebody who's receiving some form of coaching from you. And then what kind of questions it's powerful stuff. [00:17:38] Mark Rosenthal: . So the coaching Kata just to some background here and what Toyota Kata is just so that we got on topic is.What Mike Rother essentially did, and this isn't 100 percent accurate, but this is the effect, is he parsed a lot of the coaching conversations that were happening, you know, with leaders and learners at Toyota. And those conversations often are around A3, for example, which is just a piece of paper. And often it's just sounds like a conversation.But there were elements of the questioning that was, that were always present. And the way I describe it is he boiled all that down and was left at the bottom of the pot was the structure of questions that he published as the Improvement Kata. So I'm going to ask first, I'm going to go off the script first.What is your target condition? So I want to hear is where you're trying to go in the short term. And what will be in place when you get there? What is the actual condition now in between the two I'm really looking for is what's the gap you're trying to close between where things are now and where you're trying to go in that short term.Then we're going to reflect on the last step you took because you committed to take that step the last time we talked. So what did you plan as your last step? What did you expect? Because there was a hypothesis that if I do this, then I'll learn that, or this will happen. And what actually happened, And what did you learn?Then I'm going to ask, okay, what obstacles are now, do you think are now preventing you from reaching your target condition? And so really that's Mike chose the word obstacle because the word problem in the West is really loaded. Okay. Because a problem to a lot of people in industry is something I don't want the boss to find out.You know, another company I work for, I called them barriers, but it was before Kata was written. But if I go back and look at my stuff, this is basically the same structure. And that's just an enumeration of what person, the problem solver, the learner thinks are the problems. And as a coach, that's kind of telling me what they think right there, right?I'm beginning to see what they see because they're telling me, which one are we addressing now? It's important to address one problem at a time. And then based on that, and in being informed by the last step you took. What are you planning as your next step and what do you expect? So that's kind of the script going off script often just means asking calibrated follow on questions to get the information that I didn't get from the primary question.This is where, you know, if you're talking to Tilo Schwartz, he's got a lot of structure around that, which is really a contribution to the community. [00:20:51] Joe Krebs: Yeah, but your questions are not yes, no answers or status related, even the follow ups are investigative, kind of like bringing things to surface for the learner, not for you to receive a status.[00:21:07] Mark Rosenthal: What I'm looking for is, again, Toyota Kata jargon, their threshold of knowledge, the point at which, okay, the next step is probably learn about that. And there are times when, you know, even before we get to all the questions, if we encounter that threshold of knowledge, okay, great. We need to learn that.What's the next step in order to learn more about that? [00:21:32] Joe Krebs: Mark, this is this is really good. I was just like listening to Katie Anderson's book, and it was funny that you say problem in the Western world, not a very popular word and she makes tons of references in her book about. No problem. is a problem.[00:21:50] Mark Rosenthal: That's, yeah. That's the Toyota mantra. That's the Toyota mantra. [00:21:54] Joe Krebs: And yeah. So whatever you want to call it, you want to overcome it. If it's an obstacle, an impediment, or if it's a problem you want to overcome. [00:22:02] Mark Rosenthal: And that's a really good point about the culture. And I'm going to quote my friend, Rich Sheridan here, you know, fear does not make problems go away.Fear drives problems into hiding. Yeah. And we encounter that a lot where I go into a culture where everybody has to have the answers or everything needs to look good. And so asking them, what problems are you trying to solve here can be problematic. And so that's where the adaptive leadership part comes in, okay, I'm going to have to overcome the obstacle of that cultural hesitancy and find a way to help them get a shared sense of the truth. That they can talk to rather than talking to each other. And again, if I go into, you know, the, like the extreme programming world where I've got the cards on the wall, for example that is that shared sense of the truth. I can walk in and I can tell which pairs are working on which things and whether they're a hit or behind very quickly without having to ask anyone and there's nothing concealed is fully transparent.We go into industry, the purpose of the visual controls, the purpose of the status boards, the purpose of the Andon lights, the purpose of all of the lean tools, all of them is to put the truth of what's actually happening out there as compared to what should be happening so that we have an invitation to deal with it.[00:23:43] Joe Krebs: But they're tools. [00:23:45] Mark Rosenthal: But they're, but that's all the tools are, that's what they're for. Yeah. [00:23:50] Joe Krebs: That is great. Mark, I want to thank you for spending some time here talking from a leadership's perspective to the Agile FM audience and in particular in the Kata series to explore Kata and how Kata can influence.leadership and what you can do to embrace adaptive leadership while performing scientific thinking as a leader. And obviously your personal stories as well. So thank you, Mark. [00:24:14] Mark Rosenthal: Sure thing. Appreciate it. Thanks for having me. ​

Big Friday show with BIG announcements: The guys announced Torg & Elliott's Blarney Bash, happening Saturday, March 16 from 8-11PM at Andon's Pub in Dublin. Torg & Elliott also announce the four finalists of the 2024 Qfm96 House Band Contest. We hear from Fat Guy at The Movies. And what was happening with our cell phones yesterday; was it a tech glitch or something more sinister?...

Workplaces are only as safe as the experience of the least safe person. CEO and Founder of Iterum Tom Geraghty, discusses the need for psychological safety in every organization with Jim Cagliostro.   Episode Introduction    Tom outlines the evolution of psychological safety, why diversity will remain ‘'on paper'' without inclusion, and why high-performing teams possess high degrees of psychological safety. He also explains the principle of the Andon Cord and how behaviors, practices and leadership are the three keys to creating psychologically safe working environments.    Show Topics   Why psychological safety matters The role of the aviation sector and Google's Project Aristotle Psychologically safe workplaces are more inclusive The unique challenges of psychological safety in healthcare Three keys to creating psychologically safe organizations The Andon Cord principle     05:38 Why psychological safety matters Tom explained why psychological safety is a belief that one will not be punished for speaking out.  ‘'So psychological safety has been recognized across multiple studies, a vast array of studies as the foundation, the core necessary but not sufficient element for high performing teams. And it has got a long history. It first emerged in the literature maybe in the 1950s or so, but it wasn't really until the 90s where Amy Edmondson was studying clinical teams, and she was looking at the mistakes that these teams made, and she was separating high performing and low performing clinical teams and looking at the dynamics between them. And she defined and codified psychological safety at that point in her research. That is to say psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes. It's essentially a belief that the team is safe for interpersonal risk taking. That means being able to ask questions, to be able to admit your mistakes and ask for help and all that other stuff. But it also means being able to do it in a way that is safe and works for you. So for example, if you have a stutter or a stammer, or if you have a tick, or if you communicate by a sign language or by a written format, that it's safe and okay to do so in the way that resonates and fits you.''   08:02 The role of the aviation sector and Google's Project Aristotle Tom outlined the evolution and impact of psychological safety.  ‘'I think if you look back at domains like aviation, back in the 70s and 80s, aviation was probably one of the first industries to really recognize that as a result of analyzing disasters, they recognized that either poor communication or lack of communication or miscommunication was a primary, if not the primary causal factor in loads of disasters, including things like the Tenerife air disaster and things like that. So aviation has got on board, if you like. Then with cockpit resource management turned into crew resource management, and then we skip forward to the nineties with Amy Edmonton's work. And then in 2013, Google Project Aristotle came up. Julia Rosovsky's team did a bunch of research on teams inside Google and were able to show that psychological safety was the foundation for all high-performing teams in Google. That is to say that all high-performing teams possess high degrees of psychological safety and low-performing teams possessed low levels of psychological safety. There's a clear correlation.''   12:34 Psychologically safe workplaces are more inclusive Tom said if we don't practice inclusion, we will only have diversity on paper, not in reality.  ‘'…we talk a lot about diversity on teams, diversity in organizations, but fundamentally, if we're not practicing, and psychological safety is about the practice of inclusion, if we're not practicing inclusion, then we might have diversity on paper, but we won't in reality. We might have a very diverse group of people who don't feel safe to suggest their ideas or ask for help or ask questions, and that's not true diversity. So I guess that's what I really mean by inclusion, and that's where we're coming from. …..And I should say as well, because that also leans directly into high-performing teams, right? Because a high-performing team is one where we surface all the best ideas or we surface all the ideas, and the best ones come to the surface and get made into reality. And it's also the ones where people are safe to challenge some ideas or some ways of working if we think there's a problem with it or there's a risk to it. And of course, it's through those multitudes of diverse backgrounds and diverse experiences that we can surface that range of ideas and that range of challenges.''   15:01 The unique challenges of psychological safety in healthcare Tom said the potential for serious consequences makes healthcare unique.  ‘' It is certainly unique. In healthcare, we're dealing with grave consequences of failure, patient safety, patient outcomes, life and death situations where, as we were saying earlier, where if an anesthetist or a nurse in an operating theater it doesn't feel safe to point out, "You've left something in the patient or that's the wrong leg", or there's some other concern, then that's going to result in a very bad outcome, which is not necessarily the case in other industries. There are also aspects of sheer demand on people's time, the cognitive load and the physical load and the time burden on people working in healthcare is great, is incredibly high. And what may be even more challenging is that it can be unpredictably high and low. So we go through periods where it's incredibly busy and then maybe less busy later on. We don't necessarily have the luxury as other industries do. We don't necessarily have the luxury of managing how much work we're doing at any one time. And that can result in, as we often see, the patient outcomes are worse when those peaks of workload are at the highest because people are more likely to miss an important step in a process or misread a signal or misread an alarm.''   18:23 Three keys to creating psychologically safe organizations Tom explained why behaviors, practices and leadership involvement are vital to create safe organizations.  ‘' This is the big question, isn't it? So I'm not even sure where to start because there's a few things we'd like to suggest, and we work with organizations to do. First of all is that for the people at the sharp end, for the people at the sharp end of work, we need to talk about behaviors and practices. And we like to separate behaviors and practices. So practices might be things like after-action reviews, debriefs, Schwartz Rounds and things like that. Things that you can name and begin doing and get better at creating feedback loops and things like that to continuously improve. And those practices and those rituals and those ceremonies, and whether creating team charters and social contracts, they can help foster and build psychological safety within our teams, within our organizations. There's also behaviors, and behaviors are the way we do things, those little interactions and the way we communicate, the way we work with each other. And that might mean improving the way we listen. So active listening. It might be non-violent communication. It might mean framing work in different ways. It might mean checking your body language and the way we communicate. All those sorts of micro dynamics and the way we interact with other people. So we can work on behaviors, we can work on practices, and we can do that at the sharp end of work. What we also need to do is speak to leadership and convince leadership that this is something worth doing. This is something worth putting effort into. And that means speaking the language of leadership. That means speaking to their desires, their goals, their objectives, and their fears as well. And in healthcare, the fears are patient deaths and poor patient outcomes and whatever that means for the organization.''   22:49 The Andon Cord principle Tom said thanking people for pulling the Andon cord is the most important part of the process.  ‘'The Andon cord is a principle, a part of the Toyota production system that... is a mechanism for someone who's working on the production line to pull a cord or pull a metaphorical cord nowadays and request help. Stop the line, stop work, request help, because either there's a problem to address, which indicates some upstream fault or some process issue or something else going wrong, or there's simply an opportunity for improvement that they need help with implementing and it's important to address right now. And there are a number of amazing things about the Andon cord. One is that whenever it gets pulled, people are thanked for doing so. And that's probably the most important part of the whole thing, because ….this takes away that interpersonal risk. Well, it doesn't take it away completely, but it mitigates it. So it means that it's a praiseworthy thing to do, and it gets embedded within the culture. And so every time you pull the cord, something gets improved, even if actually it was a false alarm. Because even if there was a false alarm, you're learning about the signals that created that false alarm. What do we need to do to make sure that it's not going to happen again? And it's fantastic. The Andon cord is such a powerful idea that almost every organization we work with adopts the Andon cord in some way, whether it's language or an actual tool or a real physical thing.''   Connect with Lisa Miller on LinkedIn Connect with Jim Cagliostro on LinkedIn Connect with Tom Geraghty on LinkedIn Check out VIE Healthcare and SpendMend    You'll also hear:    Tom's personal experience of dyspraxia and his career history: ‘'….at some point during that process, maybe about a decade ago, I came across the term psychological safety. And for me, that was the light bulb moment.'' How psychological safety has finally come of age: ‘'You've got this conflux of factors coming together with a topic, a field, a phenomenon that is of its time and the need for the growing recognition for psychological safety in … healthcare, in technology, in manufacturing, in aviation, and everywhere else.'' A team or group is only as safe as the least safe person in the group: ‘'In a group of 10 people, you might have… eight people who feel really psychologically safe …. but two people in the group who don't for whatever reason…that group is not what we would call a psychologically safe group.'' Everything is an experiment and a learning opportunity: ‘'The outcome of work should be learning how to do it better next time. And if we reframe work like that, we're almost taking failure off the table because the only experiment that fails is the one we didn't learn from.''   What To Do Next:   Subscribe to The Economics of Healthcare and receive a special report on 15 Effective Cost Savings Strategies.   There are three ways to work with VIE Healthcare:   Benchmark a vendor contract – either an existing contract or a new agreement. We can support your team with their cost savings initiatives to add resources and expertise. We set a bold cost savings goal and work together to achieve it.  VIE can perform a cost savings opportunity assessment. We dig deep into all of your spend and uncover unique areas of cost savings.  If you are interested in learning more, the quickest way to get your questions answered is to speak with Lisa Miller at lmiller@spendmend.com or directly at 732-319-5700.

We've got another fellow from SoCal joining the show today, spilling the story of his journey into big baits, with a little help from some familiar faces. Andon will be writting an article in the first issue of next year, chatting about the Cast and Crank ToyDrive. Can't wait to soak in his experiences on the show, and who knows, he might just become a regular Zine contributor down the road! Andon's socials: IG: social_bendo Check out Leviathan Rods, and use code scales20 at check out for 20% off all your rod purchases! ⁠⁠https://www.leviathanrods.com⁠ ⁠ Check out the new official SNT tackle shop sponsor, Lake Pro Tackle! Use code "SCALES" at checkout for 15% off your order of any conventional or Swimbait-related products! ⁠https://lakeprotackle.com/⁠  Pro Bass Adventures Mexico is the only company with lodges on both Lake El Salto and Lake Lake Baccarac in western Mexico. More 10+ pound monster bass have consistently been caught from these two lakes than anywhere else on earth. If you are considering a Mexico bass fishing trip, look no further.  ⁠https://www.mexicofishing.net/index.html Meat Crafters is now offering 10% off their site when you use code SCALESNSLICES at checkout! This is small batch meat made with immense quality and attention to detail. My favorite product of theirs so far is the Raging Brats! Made with real local brewed IPA and fresh ingredients to complement the whole Brat, it's no surprise why this is my favorite! ⁠⁠⁠⁠https://www.meatcrafters.com/⁠⁠⁠ --- Support this podcast: https://podcasters.spotify.com/pod/show/sntpod/support

“Lean is not about how we organize work, but how we think about it. It's not a production system; it's an education system." Catherine Chabiron is a Lean expert and the co-author of “Learning to Scale at Theodo Group”. In this episode, Catherine and Fabrice–the co-founder and CTO of Theodo–shared their lessons learned from implementing Lean at a fast-growing scale-up company. Catherine and Fabrice first started by sharing the “big company disease” challenge and how Theodo started its Lean journey. We then discussed Lean essentials that include some of its principles, such as an obsession with customer value and lead time. We also talked about Lean practices adopted from the Toyota Production System, that include Gemba, Jidoka, Andon, and Kaizen. Along the way, Catherine and Fabrice also emphasized the importance of always building quality right the first time.   Listen out for: Career Journey - [00:03:41] Big Company Disease - [00:07:26] Theodo's Lean Journey - [00:10:19] Implementing Agile at Scale - [00:14:35] The Essence of Lean - [00:18:41] Gemba - [00:23:16] Normal vs Not Normal - [00:26:26] Doing More Gemba Walks - [00:29:40] Obsession With Customer Value - [00:32:59] Obsession With Lead Time - [00:37:07] Jidoka & Andon - [00:40:25] Built-in Quality Right First Time - [00:44:16] Kaizen - [00:46:39] 3 Tech Lead Wisdom - [00:52:19] _____ Catherine Chabiron's BioCatherine Chabiron is an established expert in Lean management with a professional journey spanning over 40 years. Catherine is not only a Lean executive coach but also a renowned author. Her notable contribution, “Learning to Scale at Theodo Group: Growing a Fast and Resilient Company,” exemplifies her unique know-how and offers practical advice to leaders seeking growth without compromising on core values and employee engagement. Fabrice Bernhard's BioFabrice co-founded Theodo in Paris in 2009, which has grown on average 50% a year for the last 8 years and generated 90M€ turnover in 2022. He is now based in London to help on the international expansion of Theodo. Follow Catherine: LinkedIn – linkedin.com/in/catherine-chabiron-43ba6b16 Follow Fabrice: LinkedIn – linkedin.com/in/fabricebernhard/ X – @fabriceb _____ Our Sponsors Miro is your team's visual workspace to connect, collaborate, and create innovations together, from anywhere.Sign up today at miro.com/podcast and get your first 3 Miro boards free forever. Like this episode? Show notes & transcript: techleadjournal.dev/episodes/154 Follow @techleadjournal on LinkedIn, Twitter, and Instagram. Buy me a coffee or become a patron.

In this podcast we cover: The new Takt book. Swing capacity. Human nature. The Andon in construction.   If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 

As a collector of mokuhanga, I am constantly exploring the reasons behind my love of collecting mokuhanga and why I make it and educate myself about it; it seems to be layered, even for my modest collection. So it is always fascinating to speak to someone who has been collecting for many years, with a deep understanding of why they collect and how they do.    I speak with mokuhanga collector Darrel C. Karl about his collection of prints, paintings and scrolls. It's one to admire. Collecting for years now, Darrel was kind enough to speak to me about his collection, how he began it, his love of preparatory drawings, collecting ukiyo-e, shin hanga, and we discussed in length his blogs, Eastern Impressions and Modern Japanese Theatre Art Prints.  Please follow The Unfinished Print and my own mokuhanga work on Instagram @andrezadoroznyprints or email me at theunfinishedprint@gmail.com  Notes: may contain a hyperlink. Simply click on the highlighted word or phrase. Artists works follow after the note. Pieces are mokuhanga unless otherwise noted. Dimensions are given if known. Darrel C. Karl - Eastern Impressions & Modern Japanese Theatre Art Prints. Hashiguchi Goyō (1880-1921) - a woodblock print designer who also worked, albeit shortly, with Watanabe Shōzaburō. In his short life Goyō designed some of the most iconic woodblock prints ever made. “Kamisuki” 1920, and “Woman Applying Powder” 1918.  Woman Applying Make-up (Hand Mirror) 1970's/80's reprint Ishikawa Toraji (1875-1964) -trained initially as a painter, having travelled to Europe and The States early in his professional life. Painted primarily landscapes while exhibiting at the fine art exhibitions in Japan Bunten and Teiten. Famous for designing Ten Types of Female Nudes from 1934-35. He finished his career as a painter and educator.  Morning from Ten Types of Female Nudes (1934) Charles W. Bartlett (1860-1940) - was a British painter, watercolorist and printmaker. Travelling the world in 1913, Bartlett ended up in Japan two years later. Having entered Japan, Bartlett already had a reputation as an artist. Bartlett's wife, Kate, had struck up a friendship with printmaker and watercolorist Elizabeth Keith. Watanabe Shōzaburō was acutely aware of foreign artists coming to Japan, having worked with Fritz Capelari and Helen Hyde. Watanabe published 38 designs with Charles Bartlett. Bartlett's themes were predominantly of his travels.  Udaipur (1916) 8" x 11"  Paul Binnie - is a Scottish painter and mokuhanga printmaker based in San Diego, USA. Having lived and worked in Japan in the 1990s, studying with printmaker Seki Kenji whilst there, Paul has successfully continued to make mokuhanga and his paintings to this day. You can find Paul's work at Scholten Gallery in Manhattan, and Saru Gallery in The Netherlands.  Butterly Bow (2005) 15" x 11" Yamakawa Shuhō (1898-1944) - was a Nihon-ga painter and printmaker. His prints were published by Watanabe Shōzaburō and he created the Blue Collar Society in 1939 with Itō Shinsui. Made famous for his bijin-ga prints.  Dusk (1928) 14.3" x 9.5" Red Collar (1928) Otojirō Kawakami (1864-1911) - was a Japanese actor and comedian. His wife was geisha, and actress Sadayako (Sada Yakko).  Impressions - is a biannual magazine published by The Japanese Art Society of America.  Andon - is a biannual magazine published by The Society of Japanese Art.  Gallaudet University - is a private federally charted university located in Washington D.C., USA for the deaf and hard of hearing. More info can be found here.  National Museum of Asian Art - is a museum within the Smithsonian group museums and was the first fine art museum by The Smithsonian in 1923. More info can be found, here.  Vincent Hack (1913-2001) - was an American printmaker and Colonel in the United States Army. He produced mokuhanga from ca. 1950-1960. He studied in the Yoshida atelier while living in Tokyo. More information about VIncent Hack can be found in Eastern Impressions, here.  Chinese beauty and Dragon (not dated) Elizabeth Keith (1887-1956) - was a Scottish born printmaker, watercolorist, and painter. She travelled extensively before living in Japan  from 1915-1924. In 1917 she was introduced to print published Watanabe Shōzaburō and by 1919 after some work with Watanabe's skilled artisans Keith started to see some of her designs printed. Over 100 prints were published of Keith's designs. More information can be found, here.  Little Pavillion, Coal Oil, Peking (1935) Lillian May Miller (1895-1943) - was a Japan born American printmaker. Studying under painter Kanō Tomonobu (1853-1912). Miller began carving and printing her own prints by 1925 having studied under Nishimura Kumakichi.  Rain Blossoms (1928) 10" x 15" Nöel Nouët  (1885-1969) - was a French painter, illustrator and designer who designed prints for Doi Hangaten between 1935 and 1938 when Nouët was teaching in Shizuoka City, Shizuoka, Japan.  Haruna Lake (1938) Helen Hyde (1868-1919) - was an American etcher, and printmaker who studied in Japan with artists such as Emil Orlik (1870-1932). Hyde was influenced by French Japonisme and lived in Japan from 1903-1913.  A Japanese Madonna (1900) 14.5" x 3" Kataoka Gadō V (1910-1993) - was a Kabuki actor who specialized in female roles or onnagata in Japanese. He became Kitaoka Nizaemon XIV posthumously.  Natori Shunsen (1886-1960) - was a Nihon-ga painter and woodblock print designer who worked with Watanabe Shōzaburō. Shunsen's prints focused on kabuki actors, mainly ōkubi-e , large head prints.  Ichikawa Ennosuke as Kakudayu (1928) 15" x 10" Kabuki-za - is the main theatre in Tōkyō which shows kabuki performances. It was opened in 1889 and has been rebuilt several times in its history.  Kabuki Costume - is a book written by Ruth M. Shaver with illustrations by Sōma Akira and Ōta Gakkō (1892-1975). It is an in-depth book about the costuming in kabuki theatre. It was published by Charles E. Tuttle in 1966. Ōta Gakkō - was an artist and designer who also designed woodblock prints in the 1950's.  Ichikawa Jukai III (1886-1971) as Shirai Gonpachi  from Figures of the Modern Stage: no. 3 (1954) Tsuruya Kōkei - is a mokuhanga artist who lives and works in Tokyo, Japan. His prints have focused on kabuki actors; in the 1980s, he was commissioned to produce kabuki portraits by the Kabuki-za theatre in Tokyo. Recently, he has focused on cats and the masters of mokuhanga such as Hokusai (1760-1849). He printed on very thin gampi paper.  Five Styles of Banzai-Ukiyoe / Katsushika Hokusai (2017)  Yamamura Toyonari (1885-1942) - also known as Kōka, is a painter, and print designer known for his theatrical prints, actor prints, landscapes and beautiful women. He studied under printmaker Ogata Gekkō (1859-1920). Toyonari worked with carvers and printers to create his prints such as those at Watanabe's studio and also printed and carved his own prints.  February/Winter Sky (1924) 16.35" x 10.5" Sekino Jun'ichirō (1914-1988) - was a mokuhanga printmaker who helped establish the sōsaku hanga, creative print movement in Japan. His themes were of landscapes, animals and the abstract. Sekino exhibited and became a member with Nihon Hanga Kyōkai and studied with Ōnchi Kōshirō (1891-1955) and Maekawa Senpan (1888-1960).  Woman In A Snowy Village (1946) 13" x 10" Bertha Lum (1869-1954) - was born in Iowa. Having begun travelling to Japan in 1903, Bertha Lum noticed the decline of the Japanese woodblock print in Japan in the early 20th Century, deciding to take up the medium. Lum began making woodblock prints after learning in Japan from an unknown teacher during her first trip to Japan. Japan, Lafcadio Hearn (1850-1904), and China influenced Bertha Lum's prints. Lum's work focused on these themes through an American lens.  Winter (1909) 8" x 14" Waseda University  - is a private research university located in Tōkyō, Japan. It was established in 1882. Waseda has one of the largest woodblock print databases in the world, and are free to use. More information can be found, here.  Scholten Japanese Art - is a mokuhanga-focused art gallery in midtown Manhattan. René Scholten, an avid collector of the Japanese print, founded it. You can find more info here. Katherine Martin is the managing director of Scholten Japanese Art. Katherine has written extensively for the gallery and conducted lectures about Japanese prints. Her interview with The Unfinished Print can be found, here.  Utagawa Kunisada III (1848–1920) - was a ukiyo-e print designer from the Utagawa school of mokuhanga. Kunisada III's print designs were designed during the transformation of the Edo Period (1603-1868) into the Meiji Period (1868-1912) of Japanese history, where his prints showed the technological, architectural and historical changes in Japan's history.  Kataoka Jūzō I as Hanako from the play Yakko Dōjōji at the Kabuki-za (1906). chūban - 10.4” x 7.5” senjafuda - are the votive slips Claire brings up in her interview. These were hand printed slips pasted by the worshipper onto the Buddhist temple of their choosing. These slips had many different subjects such as ghosts, Buddhist deities, and written characters. Japan Experience has bit of history of senjafuda, here.   Shintomi-za -built in 1660 and also known as the Morita-za was a kabuki theatre located in the Kobiki-chō area of Tokyo, today the Ginza District. It was famous for taking risks with its productions.    Meiji-za - was a kabuki-specific theatre built in 1873 and underwent several name changes until finally being named the Meiji-za in 1893. The theatre continues to this day.    Imperial Theatre - is the first Western theatre to be built in Japan in 1911 and is located in Marunouchi, Chiyoda, Tokyo. It continues to show Western operas and plays.    The John F. Kennedy Center For The Performing Arts - was built in 1971, and named after the 35th President of the United States, John F. Kennedy. The theatre is located in Washington D.C. and hosts many different types of theatre, dance, orchestras and music. More information can be found, here.    The Subscription List - also known as Kanjichō in Japanese, is a kabuki play derived from the noh play Ataka. The modern version of this play was first staged in 1840. It is performed as the 18 Famous Plays as performed by the Danjurō family of actors.     The Subscription List designed by Toyohara Kunichika (1835-1900)   Utagawa Kuniyoshi (1798-1861) - is considered one of the last “masters” of the ukiyo-e genre of Japanese woodblock printmaking. His designs range from landscapes, samurai and Chinese military heroes, as well as using various formats for his designs such as diptychs and triptychs.      Waseda University  - is a private research university located in Tōkyō, Japan. It was established in 1882. Waseda has one of the largest woodblock print databases in the world, and are free to use. More information can be found, here.    Yoshida Hiroshi (1876-1950) - a watercolorist, oil painter, and woodblock printmaker. Is associated with the resurgence of the woodblock print in Japan, and in the West. It was his early relationship with Watanabe Shōzaburō, having his first seven prints printed by the Shōzaburō atelier. This experience made Hiroshi believe that he could hire his own carvers and printers and produce woodblock prints, which he did in 1925.      Kiso River (1927)   Toyohara Chikanobu (1838-1912) - was a painter and designer of mokuhanga. He was a samurai during the final years of the Tokugawa shogunate rule in Japan. As Chikanobu began to look more to art as a living, he studied under Utagawa Kuniyoshi where he learned Western painting and drawing techniques. He also studied under Utagawa Kunisada and Toyohara Kunichika. His print designs were of many different types of themes but Chikanobu is well known for his war prints (sensō-e), kabuki theatre prints, current events and beautiful women.      Enpo- Jidai Kagami (1897)   32 Aspects of Women - is a series of prints designed by Tsukioka Yoshitoshi (1839-1892). It was his first series of bijin-ga designs.    shin hanga - is a style of Japanese woodblock printmaking which began during the end of the ukiyo-e period of Japanese printmaking, in the early 20th Century. Focusing on the foreign demand for “traditional” Japanese imagery and motifs such as castles, bridges, famous landscapes, bamboo forests, to name just a few.  Shin hanga was born in 1915 by Watanabe Shōzaburō (1885-1962) when he found Austrian artist Frtiz Capelari (1884-1950) and commissioned Capelari to design some prints for Watanabe's feldgling printing house . From there shin-hanga evolved into its own distinct “new” style of Japanese woodblock printing. It lasted as this distinct style until its innevitable decline after the Second World War (1939-1945).   Onchi Kōshirō (1891-1955) - originally designing poetry and books Onchi became on of the most I important sōsaku hanga artists and promotor of the medium. His works are saught after today. More info, here.   Composition in Red and Brown (1950) 19" x 15"   Saru Gallery - is a mokuhanga gallery, from ukiyo-e to modern prints, and is located in Uden, The Netherlands. Their website can be found, here.   ukiyo-e - is a multi colour woodblock print generally associated with the Edo Period (1603-1867) of Japan. What began in the 17th Century as prints of only a few colours, evolved into an elaborate system of production and technique into the Meiji Period (1868-1912). With the advent of photography and other forms of printmaking, ukiyo-e as we know it today, ceased production by the late 19th Century.    surimono (摺物)-  are privately commissioned woodblock prints, usually containing specialty techniques such as mica, and blind embossing. Below is Heron and Iris, (ca. 1770's) by Andō Hiroshige (1797-1858). This print is from David Bull's reproduction of that work. You can find more info about that project, here.   Katsushika Hokusai (1760-1849) - is one of the most famous Japanese artists to have ever lived. Hokusai was an illustrator, painter and woodblock print designer. His work can be found on paper, wood, silk, and screen. His woodblock print design for Under The Wave off Kanagawa (ca. 1830-32) is beyond famous. His work, his manga, his woodblocks, his paintings, influence artists from all over the world.     Poem by Sōsei Hōshi, from the series One Hundred Poems Explained by the Nurse. Taishō period (1912–26)s reproduction.    Kitagawa Utamaro (1753-1806) - was a painter and ukiyo-e designer during the Edo Period of Japan. His portraits of women are his most famous designs. After getting into trouble with the shogunate during the early 19th Century with some offensive images of deceased shogun Toyotomi Hideyoshi (1536/37-1598), Utamaro was jailed and passed away shortly after that.    The Courtesan Umegawa and Chubei of the Courier Firm   Tokyo University of the Arts (Geidai) - founded during the merger of the Tokyo Fine Arts School and the Tokyo Music School in 1949, TUA offers Masters's and Doctorate degrees in various subjects such as sculpture, craft and design as well as music and film. It has multiple campuses throughout the Kantō region of Japan. More information regarding the school and its programs can be found here.    Honolulu Museum of Art - dedicated to art and education focusing on arts from around the world and Hawaiian culture itself. More info, here.   Taishō Period  (1912-1926) - a short lived period of Japanese modern history but an important one in world history. This is where the militarism of fascist Japan began to take seed, leading to The Pacific War (1931-1945). More info can be found, here.   Enami Shirō (1901-2000) - was a printmaker who is associated with ephemeral prints such as greeting cards. Also created his own larger format prints during the burgeoning sōsaku hanga movement of the early to mid Twentieth Century.      The Benkei Moat (1931) 12.5" x 9"   Kitano Tsunetomi (1880-1947) - was an illustrator, Nihon-ga painter, carver and print designer. Lived and worked in Osaka where he apprenticed carving with Nishida Suketaro. Founded the Taishō Art Society and the Osaka Art Society. Painted and created prints of beautiful women as well as mokuhanga for magazines such as Dai Osaka. The most famous of his prints and paintings is Sagimusume, The Heron Maiden.        Umekawa - Complete Works of Chikamatsu (1923)   Hamada Josen (1875 - ?) - was a painter and mokuhanga designer and studied with Tomioka Eisen (1864-1905). Designed bijin, shunga,  and landscapes after the Great Kantō Earthquake of 1923. Designed prints for Collection of New Ukiyo-e Style Beauties (1924).     December - Clear Weather After Snow from the series New Ukiyo-e Beauties (1924) 17.50" x 11.12"   Ikeda Shoen (1886-1917) - was a Nihon-ga painter who's paintings also became mokuhanga prints. Her paintings are quite rare because of her early death.      School Girls Going Home (1900) 13" x 9"   Igawa Sengai (1876-1961) - was a painter, illustrator and print designer. After serving in the Russo-Japanese war (1904-1905), he joined the Miyako Shinbun in Nagoya City. Designing prints in the 1926 he designed prints for Collected Prints of the Taishō Earthquake and in the 1930's he designed propaganda prints for the Japanese war effort. His contribution to the 1924 Collection of New Ukiyo-e Style Beauties (1924).     April - Rain of Blossoms (1924) from New Ukiyo-e Beauties.   Asian Art Museum San Fransisco - with over 18,000 pieces of art the Asian Art Museum of San Fransisco has one of the largest collections of Asian art in the United States. More information can be found, here.    Freer Gallery of Art - is a museum within the Smithsonian group of museums in Washington D.C, with a collection of Chinese paintings, Indian sculpture; Islamic painting and metalware; Japanese lacquer; Korean ceramics.    Arthur M. Sackler Gallery - is a museum within the Smithsonian group of museums in Washington D.C. It's collection contains some important Chinese jades and bronzes.    Yoshida Hiroshi: The Outskirts of Agra Number 3 from the series India and Southeast Asia (1932)     Yoshida Hiroshi: Cave of Komagatake from the series Southern Japan Alps (1928)   © Popular Wheat Productions opening and closing musical credit - The Crystal Ship by The Doors from their self-titled album The Doors (1967). Release by Elektra Records.   logo designed and produced by Douglas Batchelor and André Zadorozny  Disclaimer: Please do not reproduce or use anything from this podcast without shooting me an email and getting my express written or verbal consent. I'm friendly :) Слава Українi If you find any issue with something in the show notes please let me know. ***The opinions expressed by guests in The Unfinished Print podcast are not necessarily those of André Zadorozny and of Popular Wheat Productions.***                                    

The Knobs interview Andon Whitehorn, founder of Lantern Manufacturing. Andon has found his way from prestigious culinary establishments to creating his own flavor of pedal effects for guitarists looking for something unique including a tasty double fuzz we put to the test. Hosted by Todd Novak, Tony Dudzik, and Jared Brandon   #guitarpodcast #electricguitar #pedaleffects #pedalfx #theguitarknobs #guitarknobs #guitarinterview #guitaramplifier #guitarpickups #guitarsetup #fuzz #overdrive #reverb #distortion #guitartips  Visit us at theguitarknobs.com Support our show on Patreon.com/theguitarknobs

Social media is coming for you Oprah. Andon is still in love and Mitt Romney is calling it quits. More on fighting the patriarchy and sharing responsibilites. Hosts: Tina Graf and Kerry Lucas Produced by Tina Graf

In this episode Devin and Uriel talk about some of the improvments they made over the past week and the thinking behind each. Some of the improvements include: -Added coolant cancel codes and A axis return to tool break detect program -Made a setup sheet template. I was making more and more errors or omissions as things seemingly continue to accelerate -Ordered three probe halos -Updated probe calibration routines in our SOP's tab with photos and better descriptions -Had date and time of posting added to my post processor -Added a separate operation option in our ERP for softjaws -SMED softjaws -Used a taller insert for the first time, thinking of switching to them -Thinking about moving Kanban to a relational database. Looking at Coda but open to other ideas -Added red and green tape to our replacement tooling -Had Avi out at the shop, to try out some pretty nifty cameras that should trigger Andon lights. Curious to see how these work -Added barcodes to back of new kanban Please join our patreo! https://patreon.com/IncrementalCI Please follow us on Instagram and share your improvements and tag us.www.instagram.com/incrementalci In this podcast we discuss concepts from Lean Manufacturing, the Toyota Production System, and general business management to improve our businesses. Thanks for listening! Please drop us a note with any and all feedback! If you have parts you need machined, reach out to Devin@lichenprecision.com and follow on Instagram www.instagram.com/lichen_mfg If you need CNCed Buckles, check out www.austeremfg.com and follow at on Instagram www.instagram.com/austere_manufacturing

“To build trust, you need to do the right thing, do the best you can, and show people you care. And when you do that, it builds commitment. Trust and commitment are how teams do best and win the most." Michael Foss is a leadership coach and the founder of CoachFoss LLC. In this episode, we discussed the power of leadership principles and positive leadership. Michael started by sharing the important principle of building trust and creating a shared commitment with the people we work with. He then shared what he learned from his time at Amazon and explained why creating leadership principles is important for any company to thrive. Michael also explained the powerful techniques for leading a successful process improvement: creating standard work and using Andon from the Toyota Production System. Towards the end, as a certified trainer, Michael summarized leadership essence of both John Maxwell's Leadership and John Gordon's Power of Positive Leadership. So many leadership insights you can learn just from this summary alone!   Listen out for: Career Journey - [00:04:04] Building Trust - [00:15:35] Creating Standard Work - [00:23:00] Pulling an Andon - [00:26:18] Power of Principles - [00:30:19] Building Shared Commitment - [00:33:18] John Maxwell & Positive Leadership - [00:38:58] Mental Health & Wellbeing - [00:48:34] 4 Tech Lead Wisdom - [00:53:30] _____ Michael Foss's BioMichael is the Founder & CEO for CoachFoss LLC. As a speaker, trainer, and consultant, he is passionate about Finding Optimal Solutions for Success and thrives on inspiring and motivating leaders, teams, and individuals to achieve and sustain transformational success. Michael is certified to train The Power of Positive Leadership & The Power of a Positive Team by Jon Gordon and is an active Executive Program Director John Maxwell Leadership Certified Speaker, Trainer, and Coach. Michael has extensive global experience and success as a logistics and supply chain operations leader, having worked for companies including Walmart, Flexport, CloudSort, Caterpillar, Amazon, Cameron, Weir, and FedEx. Michael is a Fellow, Past President, & IAB chairman of the Institute of Industrial & Systems Engineers (IISE). He earnt his Lean / Six Sigma Black Belt from the University of Villanova and he was awarded the Texas Tech Whitacre College of Engineering Distinguished Engineer's award, one of only 27 industrial engineers ever awarded. Follow Michael: Website – coachfoss.com LinkedIn – linkedin.com/in/coachfoss Instagram – instagram.com/coachfoss11 Linktree – linktr.ee/CoachFoss _____ Our Sponsors Are you looking for a new cool swag? Tech Lead Journal now offers you some swags that you can purchase online. These swags are printed on-demand based on your preference, and will be delivered safely to you all over the world where shipping is available. Check out all the cool swags available by visiting techleadjournal.dev/shop. And don't forget to brag yourself once you receive any of those swags. Like this episode? Show notes & transcript: techleadjournal.dev/episodes/142 Follow @techleadjournal on LinkedIn, Twitter, and Instagram. Buy me a coffee or become a patron.

In this episode of MultifamilyCollective, I share the process that betters the process. #mikebrewer #multifamilycollective #multifamilymentoring #multifamilycoaching #multifamilypodcast #leadership #OpenAi --- Send in a voice message: https://podcasters.spotify.com/pod/show/mike-brewer/message Support this podcast: https://podcasters.spotify.com/pod/show/mike-brewer/support

When Kendra Regas' son Andon was 5 years old, he had already been dealing with several allergies, including a peanut allergy. That in itself would be plenty for any parent to worry about. Shortly after having his tonsils removed, Andon started wetting the bed. Soon afterward, Kendra booked an appointment to meet with the doctor. After describing the symptoms, the doctor said, “I think I know what it is, but I just hope it's not.” This led to many more tests, including spending 3 days in the hospital until it was confirmed that Kendra's son Andon had Type 1 Diabetes. And with Type 1, this meant that Andon would need insulin for the rest of his life. You'll hear Kendra talk about how managing Type 1 Diabetes with a child and their siblings is like a family disease because it impacts the entire family. Any parent will tell you that kids love to have snacks. But with a child with Type 1 Diabetes, even the type of snack matters. Meals need to be structured at set times, and being aware of who is having a snack and when they're having a snack has its own set of challenges. But you'll also hear how much her family, including Andon's siblings, have embraced the diagnosis. She talks about how they have become advocates for other Type 1 Diabetic kiddos and how much they enjoy teaching others about what a day in their life is all about, which is just heartwarming. Kendra and her family have a beautiful story to share, and I hope you enjoy hearing it as much as I did. Key Takeaways with Kendra Regas How receiving a Type 1 Diabetes diagnosis quickly changed their world. The importance of keeping structured meal times and not eating whenever and whatever they want. Dealing with the amount of attention that Andon receives in comparison to the other kids. The difficulty in managing a child's temptation to have extra snacks or candy. Finding comfort with other groups and families who are managing the same circumstances. The joy in seeing Andon and his siblings advocate for Type 1 Diabetics and their willingness to share and educate other kids their age. Show Notes: Get Full Access to the Show Notes by visiting: MatteasJoy.org/64. Rate & Review If you enjoyed today's episode of The Joy In The Journey, hit the subscribe button on Apple Podcasts, Spotify, Stitcher, or wherever you listen, so future episodes are automatically downloaded directly to your device. You can also help by providing an honest rating & review over on Apple Podcasts. Reviews go a long way in helping us build awareness so that we can impact even more people. THANK YOU!

What is a Help Chain?A Help Chain is a structured, and highly visual, accountability system used to communicate and restore interruptions to flow.Why are Help Chains important?Rational Reason - They ensure that everyone knows when an interruption to flow occurs and who is accountable to restore it.Emotional Reason – Alignment is much easier when restoring flow is identified as an organizational priority, and when addressing interruptions to flow is led in a predetermined, clear, and systematic way.Tangible Reason – Having a Help Chain makes it much easier for organizations to identify and eliminate the root causes of interruptions to flow (downtime). Organizations that apply Help Chains have 50% less downtime than those that do not. How do you use help Chains?Step 1 - Understand the concepts behind Help Chains. Learn about the Visual Workplace by reading Visual Workplace – Visual Thinking by Gwendolyn D. Galsworth & the 5 Pillars of the Visual Workplace by Hiroyuki Hirano.Learn about Andon - https://www.lucidchart.com/blog/guide-to-andon-in-lean-manufacturing.Learn about Reverse Cascades – Avanulo Blue Paper #562 – Everything you need to implement Help Chains - write us at info@tplshow.org.Step 2 - Publish a simple, clear, and relevant definition for downtime (an interruption to flow) for your organization.Step 3 - Identify the Bottleneck and major pinch points in your process that will benefit from Help Chains.Step 4 - Design the Escalation Protocol for your organization.Step 5 - Design and install the Andons for each place that will have a Help Chain.Step 6 - Train everyone in the concept of Help Chains, Your organization's definitions and protocols, and your Andons.Step 7 - Implement the Help Chain System. Practice using it. Adjust as you go.Step 8 - Do a Process Check after 30 days and adjust as appropriate.Step 9 - Schedule and hold a Process Check every quarter.Key ToolsShow Notes and Transcript – https://www.dropbox.com/s/6kyvvs437hkmbfp/Transcript%20for%20Episode%2011%20-%20Help%20Chains%20and%20How%20to%20Use%20Them%20v2.pdf?dl=0 Write us at info@tplshow.org for our free guide - Everything you need to implement Help Chains (Avanulo Blue Paper #562)Book - “Visual Workplace. Visual thinking”, by Gwendolyn GalsworthBook - :”The Five Pillars of the Visual Workplace”, by Hiroyuki HiranoA good, concise article about Andons - https://www.lucidchart.com/blog/guide-to-andon-in-lean-manufacturing

It's Thanksgiving week and Host Taylor Arenz is very grateful for all her listeners!  This past week the Area Playoffs had some exciting games it was everything you would expect from Texas HS Football with overtimes games,  last second scores missed extra points and more!  Taylor caught up with some of the playmakers Godley's Drew Coleman, West Rusk's Andon Mata and San Benito's Fabian Garcia and these athletes gave her all the details of their games. 

Today on Boston Public Radio: We began the show by asking listeners whether the results of the 2022 midterm elections are a sign of the Republican Party's split from former President Donald Trump. Lindsay Andon, Dave Shanahan, and Scott Cousland joined us to talk about Project ComeBack, a local nonprofit that pairs veterans with rescue horses in order to mutually heal. Andon is the founder of Project ComeBack. Shahan is a veteran who spent 9 years in the National Guard and was deployed in Afghanistan. Cousland is a veteran with nearly a decade of serving. Callie Crossley discussed Stacey Abrahams' recent election loss, and shared her thoughts on ongoing legal troubles for both Harvey Weinstein and Alex Jones. Crossley is the host of GBH's Under the Radar. Shirley Leung talked about layoffs at major tech companies, such as Meta and Twitter. Leung is a business columnist for the Boston Globe. Sue O'Connell weighed in on the so-called “Rainbow Wave” in the 2022 midterm elections, with numerous LGBTQ+ candidates winning elections. O'Connell is the co-publisher of Bay Windows and South End News, and contributor to Current on NBC LX and NECN. Tiny Habits joined us for a Live Music Friday at our studios in Brighton. Tiny Habits is Judah Mayowa, Maya Rae, and Cinya Khan. We ended the show by talking with listeners about ditching social media and smartphones for good.

Let's talk about our first reaction to the first three episodes of Andor!  Is this the next best Star Wars show, or is it just another money-grab in a galaxy far, far away?New Episodes Every Week!Support us on Patreon! Get exclusive content! https://www.patreon.com/legionofcc SUBSCRIBE HERE: https://bit.ly/LegionOCCBrett Garwood - Man Behind The Curtain: https://redbagmedia.com/Our totally rad intro music comes from: Alex at Chop.it.up.productionsListen to our Podcast - Legion of Comic Correction - on all major podcasting platforms!Legion Website: legionofcc.comLCC Twitter: https://twitter.com/ComicCorrection LCC Facebook: https://www.facebook.com/LegionofCC LCC Instagram: https://www.instagram.com/legionofcc/Support the show

In this podcast we cover: What is an Andon? When do they use it in manufacturing? What is ours in construction? If you like the Elevate Construction podcast, please subscribe for free and you'll never miss an episode.  And if you really like the Elevate Construction podcast, I'd appreciate you telling a friend (Maybe even two 

Hear how to really think about the conversations you're having What if you could see the world through a fresh lens? In today's podcast, I interview Rose Fass, an author, a business executive, and an inspiration to me and to you. Rose has written one book and is on her way with her next one. Her first book, The Chocolate Conversation, focuses on how our conversations become who we are, what we hear, and how we build relationships. Great conversations help us craft clear messages, build a shared worldview, uncover concerns and uncertainties, and help you and others move forward together. As you listen to Rose and her own personal journey, you are going to rethink your own conversations, paying attention to both what you say and what others reflect on your thoughts. Listen in because there is so much to learn! Watch and listen to our conversation here Learning the lesson of resilience from a dandelion Rose tells the story of being a nine-year-old girl, walking home from school with her friends, a bit frustrated like adolescents often are. Her father was a WWII marine and a poet. That day, she saw him picking dandelions out of the lawn. Seeing her, he turned around and smiled and showed her one of the flowers, asking, “Rose, what do you see?” Not knowing what answer he was looking for, she responded, “I don't know Dad. I see a dandelion.” He said, “Yes, but I want you to look deeper and wider. Look beyond the obvious.” Rose asked him: “What do you see?” He paused, looked at her, and said, “I see the end of a long winter. I see the dawning of a new season. I see lovers walking hand in hand exchanging silent expressions of their love. I see children picking these out of the lawns and handing them to their moms.” He went on: “Rose, we, like many homeowners, will use things to take these dandelions out of our lawns, like other weeds. And in their place will come beautiful flowers like irises and tulips and even roses. But the beauty of the dandelion is not in its first expression of spring. It's in the root, because it's resilient. And all of us know that no matter how much we try to get rid of them, they come back double fold.” The message for each one of us is that resilience. As you listen to Rose talk about the work she does with and for her business clients, you will be inspired to respect and expand your own resilience. These are fast-changing times, and resilience, personally and in business, is more essential than ever. Powerful advice for women, those in the C-suite or any leadership role As Rose tells us: How often we think we're having the same conversation — about dark chocolate, for instance — only to be referring to three different things: milk, white or bittersweet varieties. She shows us how to first establish common ground that leads to an effective discourse for addressing relevance, growth and scaling — the three most important issues she sees in business today. Judith Glaser, the great organizational anthropologist and change agent, once told me that all our lives are just conversations — good ones and not so good ones. Rose has amazing insights on this too, and all women in business should pay close attention to her ideas. Searching for your passion and purpose? Start here: Blog: For Women In Business, Now Is The Time To Achieve Your Dreams Podcast: Lisa McLeod—If You Want To Succeed, You Must Find Your Noble Purpose Podcast: Tony Martignetti—Are You Ready To Live A Life Of Inspired Purpose? Additional resources for you My award-winning second book: Rethink: Smashing The Myths of Women in Business My award-winning first book: On the Brink: A Fresh Lens to Take Your Business to New Heights Simon Associates Management Consultants    Read the transcript of our podcast here Andi Simon: Welcome to On the Brink With Andi Simon. Hi, I'm Andi Simon. As you know, I'm a corporate anthropologist, and my job is to help you see, feel and think in new ways. And for our podcast, I go looking for people who can help you do that as well. Our job is to get you off the brink. But unless you can see things through a fresh lens, begin to understand them in a new way, you get stuck, or stalled, or you know what you know, and your brain doesn't really want to change anyhow, thank you very much, please go away. I'm happy where I am. But today, the times are changing. We are in a world that is full of turmoil, everywhere, of all kinds. From COVID, to the Ukraine, to what's going on in corporations, everybody is having a challenging time talking to each other. And so I brought you today a wonderful woman who's going to help you think about the conversations that we're having, and how to turn them into really growth experiences. The whole world is a conversation. We're having a global conversation right now. So today, we have Rose Fass here. Rose and I met fortunately, serendipitously at the Westchester Business Council, where she was presenting an absolutely brilliant presentation. And she's going to share some of those insights with you. It was really so touching. I said, Wow, can I share her with our audience as well? Now, the Westchester Business Council is a marvelous organization. You have no idea how many people I've met there, it's a really cool place. But each time I meet somebody and want to share them, they add some dimension to our day today. Let me tell you a little bit about Rose and then she'll tell you about her own journey. Rose knows, as she says, how to use her unique gift to take a mess and quickly put it in place with effective steps to teach desired outcomes. Interesting, isn't it. So she loves to change as I do, and like me, is a culture change expert. She's a natural facilitator who connects with all types of people at all levels of an organization, from the C-suite to the people closest to the work. She has over 45 years of experience in technology and consumer-based industries. During her career, Rose has opened businesses in the United States, has been a general manager with full P&L responsibility and led major corporate transformations. She was a chief transformation officer at Xerox and she's going to tell you a lot about some of her learnings and why at this point she's ready to help others do all kinds of transformation. These times, they are a-changing as Bob Dylan told us in the 60s. Rose, thank you for being with me today. Rose Fass: Thank you, thank you so much. And it's interesting that whenever I hear my bio, I have to smile a little because I go back to being this little kid in a very small neighborhood with a group of young Italian girls like myself just walking around and trying to figure out what it was that we were going to do when we grew up. So the interesting part about all of this is, I run a company right now called fassforward Consulting Group. And it's probably the culmination of everything I ever did at Xerox. Later I went to Gartner with the now CEO of ServiceNow, Bill McDermott, and then met my colleague and partner there, Gavin McMahon, and we started this about 21 years ago. And I still feel like I'm a student of the subject that I talked about. So I want to bring myself into the room as little Rose, so you know who I am. Then we can decide whether any of us are a big piece of stuff, or we all buy into this world with our brilliance and our muddy shoes. So I used to live in East Utica, New York. That's where I was born, on Ruptor Street, and we had a four-room cold water flat that my dad worked very hard on, kind of getting it to where we would have hot water or mom wouldn't have to boil it on top of the stove. Believe it or not, I'm 72 years old and I can actually think back to those days very fondly. But my claim to fame was I lived down the street from Annette Funicello. All of you young women, she was on the Mouseketeers and we were just all a bunch of Italian girls who could dance and sing and we were all cute. And we just could not understand why Annette got discovered by Walt Disney and ended up in Hollywood and we were left in East Utica. So for many, many days, I walked with a group of Italian girls home, complaining, whining, saying bad things and being green with jealousy. I remember this one day, it was unusual because it was early spring, and if you know anything about upstate New York winters, they're horrible. But the weather was nice and I saw my dad picking dandelions out on the front lawn. I went up to him very quietly, because I just wanted to scoot by. My father was a World War II Marine, a published poet and conversant in all the Romance languages, so he was a very interesting guy. I remember walking by and him saying, Rose, and I halted. I turned around, this little nine-year-old looking at him, and he said, What do you see? And he held up the dandelion. And I thought, Oh, God, I don't want to do this. This philosopher, I don't want to do this. And I said, I don't know Dad, I see a dandelion. And he said, Yes, darling, but I want you to look wider. I want you to look deeper. I want you to look beyond just the dandelion. And he looked at me, and I said, I don't know Dad, what do you see? I think at that point, I had learned how to be very good at rhetorical responses, especially when I didn't have an idea of what to say. I was so down in the dumps that I just didn't have the energy to get into it. I usually did, because I think for my dad I was the one that appreciated poetry and philosophy. So he looked at me and he said, Darling, I see the end of a long winter. I see the dawning of a new season. I see lovers walking hand in hand exchanging silence. I see children picking these out of the lawns and handing them to their moms to put them in juice glasses on the sills as a means of saying I love you. And I looked at him. And I said, you see a lot, Dad. And he said, Rose, soon this dandelion, this beautiful expression of spring is going to become a weed, and we like many homeowners are going to go to the nurseries and we're going to get the stuff that will take it out of the lawn because we want to rid ourselves of this one beautiful expression of spring that's now an ugly reminder of cleaning up the yard. And I looked at him. He said, Because soon honey, the beautiful flowers are going to come along, the irises, the tulips, and yes, even the roses. But the beauty of the dandelion is not in its first expression of spring, it's in the root, because it's resilient. And all of us know that no matter how much we hack at them next year, they come back double fold. We named you Rose, but roses are fragile. In your heart, you need to be a dandelion. That is my signature story. I remember that day of standing there on that little patch of lawn and crying in the arms of the Marine and in the arms of the poet. And for whatever reason, letting it all out and feeling like I may be enough. I didn't think I was but maybe I'm enough. And I think we women struggle with that. And so for the rest of my journey, I have reminded myself that we get kicked around, and we get hacked at. And we just have to be resilient. And so today, I think that's probably more true than ever. And it has held me together for many, many years. Andi, so I want you know who I really am, the little rose, the woman who became who she is today, and that I am a combination of all of those beautiful moments when you learn through pain. Andi Simon: Now, by saying that, I guess I visualized that scene with your father was exhilarating, maybe painful. But he was imparting to you wisdom that's really hard to come by otherwise. Who else would you trust to listen to that way? So you may have cried but I have a hunch he had a long term impact on the way you see the world. It's all of the implications and the meaning that it has. Am I right? Rose Fass: The Marine, unlike the philosopher, said, one rule for my two brothers and me was to be up by 0600, ready for company. Every day of my life, I am out of bed by six o'clock and I get dressed no matter where I'm going. My hair is combed. I've showered and am presentable and so are my brothers. And in his mind, it was the "ready for company" meant a lot of things. Were you ready to be gracious? Were you ready to be approachable? Were you ready to be aware, conscious, willing to help? All those things culminated in that one little statement: be up at 0600 and ready for company. And I've kind of never forgotten that. Today, with people working remotely, I noticed they get on the camera, and oftentimes, they'll take the camera off because they're not camera ready or they're even in sweat pants, and they're looking draggy. And when you don't feel good about yourself, it's hard to feel good about life. Yes, and we're living in a time when I think more than ever we have to bring our best selves to whatever we're doing. Because it's going to get harder before it gets easier. I really believe that. Andi Simon: You're making the important point about our best selves. And I want you to talk a little bit about the career that you had because we could stay on your lessons learned in your youth a lot. But the best self is a very interesting concept. We are working with a lot of women as coaches, and they are successful, but not happy. They have a position or are partner in a firm. They've got degrees, are financially successful and they're asking, Isn't there more? We talk a lot about who am I? What's my purpose? What's my best self? So a little bit more about as you got into your career, you began to carve out an area around transformation. Sounds like your father became living in these companies a little bit further.  Rose Fass: By the way, Andi, you talk about youth. I often relate to men in the work that I do. I tell them there's no more important person in a young woman's life than their father. Mom plays a role but Father gives them the sense of validation and approval of who they are as women. And I think that's critical, just as mothers help their sons become more approachable and more yin and yang. So for me, my early career after I got out of Boston University, I started at Saks Fifth Avenue in an executive training program, and I had two mentors. I had Jan Edelstein, God rest her soul. She was very gypsy-ish, wore all these crazy skirts and crazy glasses and lots of bangles. But knew Judith Leiber, Bottega, every possible fashion brand you can think of in accessories. I was her assistant and I was also assistant to the blouse buyer, who was Miss Janet. And I'm not kidding. Little bow, little glasses like a librarian, always in the black pencil skirt, white blouse, buttoned to the teeth. They could not have been more different. Jan told me to have to learn how to be creative and every bit of data and information you need to make good sound decisions. But let that be one data point that I want you to go with your gut when you feel you know how your experience is and how something speaks to you. Then I went up toJudith and she taught me the process. And it was so procedural. I remember taking an inventory where every single blouse had to be counted. And in those days, these departments were massive. And I walked around and I was spinning. And I was trying to take a few little shortcuts. And she said to me, Miss Maysa (my maiden name), and I said, Yes. She said, You are not to take shortcuts. You will one day take shortcuts but that will be after you learn the long way home, and I'm going to teach you a long way home. The unique part about this was that Jan and Judith were really good friends. They could not have been more different. But they understood each other in their own way. And neither of them really took shortcuts. Most of them understood what it meant to take a long way home. Years later, working with young people and trying to get them to understand that there are steps to getting to an outcome that doesn't just happen because you wish it so, I would say to them, you are taking shortcuts. You can't do that either. You learn the long way home. And here's the long way. It's like doing math in classes, you do the long version, and then you can get to the quick answer. So for me, my whole career has been pretty much about working in data areas that required both my gut and my ability to be disciplined. Andi Simon: Very interesting. I grew up in the retail business. I was supposed to take over our family firm. A very big store in Manhattan, a department store in the old family for a model. And I was being trained to take it over. As I'm listening to you, I vividly remember trips to the market with my grandmother and my mother to go buy. I remember saying to my grandmother, How do you know what to buy? She said, "Well, Andrea," (I remember her voice so well) and she said to me, "1/3 will sell full price, 1/3 will sell on sale, and 1/3 will walk out the door. Now if we're good, we'll have enough money coming out of that to pay bills and do it again." And that's my vivid memory. I'm being taught that. I remember putting blouses on the hangers. You were counting the blouses. I was putting them on the hangers with Leo in the basement. Rose Fass: Oh, yeah. Oh, yeah. We did it all. I remember Judy Garland coming in to buy a Rosanna sweater. Oh, no, I'm really dating myself here. But Rosanna sweaters were weaved in such a way that it was a staple in every woman's closet. And in those days, believe it or not, women wanted to be a size 12. They wanted to be curvy, and terrific. So she came in emaciated. And she insisted on the size 12 sweater and I thought, You need a size 6. We didn't have 2s and 4s and zeros. Six was the smallest size back then. So ladies, we actually did get to eat. She insisted. And then she called in my department manager and she said, I want to talk to her boss. And I'm like, Oh my God. And the whole thing was, you give her what she wants. She's a size 12 and in her mind she's that size. Well, later, I got a call from upstairs. They said, Wrap all of Ms. Garland's things up and we'll send them over to the hotel. And that was the end of the conversation. And I learned that being technically right wasn't necessarily socially effective. When I later put together the technical, social and political spheres, which are a big part of the book that I've written, called The Chocolate Conversation, and the book I'm writing now, The Leadership Conversation, making bold changes one conversation at a time. We live in this technically right space where we have the facts, we know what we're doing, we're going to say it the way we're going to say it, but sometimes we have to socially adjust to what a person is capable of experiencing in that moment. And getting somebody there by connecting with them, not through facts and through your technical expertise, but through that human connection, and then ultimately positioning it in a way that they feel like they came out of this a winner. Andi Simon: Being an anthropologist, my affection is with understanding women and people. We really intuitively watch what goes on and observe and listen. People can't really tell you what they're doing, to your point. And when you look at data that has no meaning out of context, I still hear my anthro 101 professor saying to me, There is no data that does not explain, does not exist out of context. Their meaning is set into the context. But the other thing that we've learned is that people decide with the heart, the gut, the eyes, and then the data in the brain begins to operate. And that means we have to experience each other. We've got to feel each other. We really don't know what it means. The reason I love my podcast to be video or audio is people see differently. But as you're thinking about it, the first book and the second book you're writing now are all about conversations. They are about your passion. Same thing. Rose Fass: I think for me, Andi, you put it perfectly. One of my dearest friends that I got to know when I first started at Xerox, then went to Palo Alto Research and then later came with her to Gartner and that my early days at fassforward, was an anthropologist, and I just loved Susan because she always said that to me. She said, Rose, there's their side, this side and somewhere in there there's the truth. And then there's the person who's observing the truth. We had a gig with Estée Lauder where they wanted to know what was important to women around mascara. And Susan just sat on trains and watched people put it on. And I was like, Oh my God. And she goes, Well, what's important to you? I said, Well, at night, when I want to give myself a refresh, you have to take it all off because it clumps when you put it all back on again. And later, they came out with a conditioner that you could literally put over a mascara and then put it on and we were part of that pattern. All in the conversations with women about what was important conversations. For me, the first and the most important one is the one you have with yourself. Yes. What's that conversation that's going on in your head? What's your head telling you? What have you done that maybe was right or wrong? So I'm going to take a little moment here. I have a colleague that works for me here, Liz works with me. And I adore her and she happens to live nearby. She put her car in park and realized she had forgotten two presents in the house. She left the dog in the car, her handbag, and just quickly, 30 seconds, ran to the apartment, grabbed this stuff, got back and the handbag was gone. And she beat herself up about that for three straight days in a row. "But I only left for 30 seconds." "But I only did"...is what we do to ourselves. We beat ourselves up over the mistakes that we made. And we don't celebrate the fact that we've learned something. You're parked by a bus stop, someone's riding a bus, so they're not doing as well as maybe you are in the car. They get out. They see an open door, they grab a handbag because it's something to get them by for whatever period of time. And whatever karma was involved in what you owed that individual from some other life, maybe it got taken care of at that moment. And no mistake, let's not worry about it. Let's not get ourselves all worked up. Yes, it's disturbing but at the end of the day, we are going to make mistakes. Our victories will keep us buoyant in life, but our mistakes are what are going to teach us in life. I really believe that. Andi Simon: Oh, I agree. I agree. Yeah, I'd like to add to that, that Liz had a damaged self. One of the things that we often say is, flip it around and begin to express. I think what you're saying is gratitude, what do we do, because it changes the whole, and we manage our minds, the mind does exactly what it thinks you want it to do. When you understand that you can be unhappy, or you can have a lesson learned, I'm grateful she showed me, I will never do that again. Right. I learned that the little time I took was really unnecessary to do it that way. I mean, all the things that turn negative lemons into lemonade, right out of that building that story. It's a little like your dad with his dandelion, and your answer, It's a dandelion, and he said, Push, go further. And so to your point, that self care that we need, and that self awareness comes from taking every experience and turning into something else. Rose Fass: Because nobody's perfect out there. I don't trust perfect people. I learned that in my first book. I think we're all a little messy. I kind of feel this way very strongly. I look at Golda Meir, and I think of what she went through when she became Prime Minister. And it was messy. But what an incredible character, right? Gandhi was messy. A lot of these incredible leaders that we knew about. Winston Churchill never got out of bed sober. Very messy guy. But leadership is messy. And if you are willing to take that on, you can obviously do something uniquely different in the world. I look at Steven Jobs as one of the great leaders of our time in innovation, not so much in leadership, but in innovation. And at the end of his life, he finally came to grips with the fact that I've lived this incredible life, but it's coming to a much shorter halt than I had anticipated. And yet he was very messy.  What I say to people in management is, it's something you can plan for. It's the management of work, it's the management of plans. It's all about the stuff that we get to look ahead and do but leadership happens in the moment. It happens when Rosa Parks gives up her seat on the bus. It happens when, at the worst moment in your life, you are going to have to have the courage to do something that you otherwise would be terrified to do. And yet you do it. That's leadership in the moment. We don't get to plan for that. And if we can accept the fact, as I said earlier, that we come into this world with our brilliance and our muddy shoes, and that life is messy, that we can't expect perfection, and we can't hold ourselves accountable to perfection, then we can do what we need to do as all individuals and just progress, one conversation at a time. And I do believe we're in a conversation right now. And we have had very different backgrounds, and yet some very common ground, both started our careers in retail. You went on to become an anthropologist. I got to work with one for a long time that I thoroughly enjoyed. I've taken my business career to heights I never dreamed I would be at. And I have the opportunity to work with C-level executives. And when they ask me how I think I know or why it is what I'm saying, I go, It's easy. I'm 72. I'm at least 20 years older than you and I made every damn mistake that I could possibly make up to this point. And I'm still making them. So I'm saving you the benefit of that. And in the book, it's a book of stories. It's a book of stories about different leaders, different experiences, my journey as a young woman to my business career, and all the different ways in which we sabotage what we are capable of. That phrase that came out very popular a few years back: Don't go there. I absolutely hated it, Andi. I'd be like, I'm packed and ready to go. I don't want someone to tell me, Don't go there. That means this conversation isn't safe, let's not have it. The conversation is as safe as you choose to make it if you can have a civil discourse. And so I have a chapter in the first book, Go there. Find a way to go there. So many times when you bring up the fact that women are unhappy in their current roles is because they have not expressed what they're distressed about. It's like Cassandra, Greek tragedy, the voice is trying to come out. And it's not. And we have to make ourselves known. And I don't mean in an alfa, overly feministic way, but to be real, to come out and say, look, this isn't working for me. I need other things. And today, these people in big positions within corporations, whether they're women or men, are willing to listen. They don't want the erosion of their diverse employees. They don't want that. They want you to stay. So if ever there's a time to express yourself, using the right way to speak. Andi Simon: So let's stay on that. This is a new book that Rose is working on for our listeners. She has a first book. Did you call it The Chocolate Conversation? Rose Fass: Yes, The Chocolate Conversation. Andi Simon: Yes, I do love chocolate. But The Chocolate Conversation has now led to a whole new book. What we're talking about is conversation. All of life is conversation. Yes, Lazer, the late organizational anthropologist, wrote great stuff about conversational intelligence and the power of we. And what we've learned from the neurosciences is that when you say in a conversation, the neurosciences, the brain goes, Ooh, run away. The amygdala hijacks it, it flees it, the cortisol said, This is going to be painful. Don't hang around, off you go. But when you say, We, the we brings out all kinds of good oxytocin or wonderful hormones that say, Oh, let's bond. This is the love that we feel. You, Rose, tell us about the book you're writing. Rose Fass: Well, it's a book of conversations. It's a book of conversations with myself with others. I think what you said earlier, I really care that somebody gets heard and gets acknowledged. I remember facilitating a very large group of different cultural people from Latin America, Portugal. People that were there from France. And we had these earphones on, because they were getting translated into English. And at the same time, we were facilitating all these different languages. There was this one little Portugese guy and he stood up and he was trying to explain something to his boss. And it was completely misinterpreted. One of the things that I call the chocolate conversation is just talking, right?, and the boss got very annoyed, and I said, Stop for a minute. And I kind of took off my earphones and I said, Can you just translate for me? Yes. And I said, this is what I think I heard you say, and he was, Si, si, si. And I said to him, And so I translated and took the whole thing, and I brought it back. And in that moment, there was such a relief. And I thought to myself, I teared up, because in my heart of hearts, the worst thing in the world is when you're standing there trying to express yourself in another language even, and someone is just not getting what you're saying. And completely misinterpreting, because we spend more time on our own point of view than trying to understand what it is that you're saying. So I think today, in business, we've got to start listening to people at the front of the business, the ones that are closest to the customers, it doesn't matter what age someone is, there's truth that is worth listening to. I feel that this is the last value added space right now because our institutions have failed us. People are looking at journalism, and they're saying, Where is it? Where is the unbiased truth? We're getting nothing but opinion and vitriol conversations. The public stage has become a boxing ring. Everybody is walking around that whole term of psychological safety. When I hear it, I think, Oh, my God, it sounds so clinical. What it really means is, Can I be comfortable here? Can I be in my own skin? Can I wake up in the morning and feel like it's going to be okay? And I think we owe that to each other. I think we need to become more human. We need to provide that peace of mind to our children, to our friends, to our family as much as we can. And we need to find a spiritual essence in all of us. And this has nothing to do with religion. It has everything to do with who are we, why are we here? It's not just about the momentary little things that we go through. It's really bigger than that. And so my books are about how do you have conversations that are inclusive, that shift people's points of view from a worldview they're stuck in, establish new standards, a lie, some concerns. The Chocolate Conversation is about worldviews, standards and concerns. The new book is about being bold with your conversation, saying what you mean, not what you think people want to hear but doing it in a way that you can get your point across in a loving and caring and compassionate way such that people feel touched. You saw me at the Westchester Business Council. I showed that wonderful little film of Mary Jackson, NASA engineer. And those of you who have seen Hidden Figures know what I'm talking about in the film. This was a woman who needed to go to a school to get an engineering degree so she could become a NASA engineer. She's brilliant. But she was a woman of color. Walking in at a time when the level of bias against people of color was so serious. And if she had gone up against that judge with hatred, resentment, vitriol, about something that was totally unfair, she would have been right. But she never would have been effective. But she went to that judge with a different heart, and she found common ground. You've been first in a lot of places. I need to be first going to that school, we can have this in common. And I shared that at the Business Council because that to me, was the combination of one of the better conversations I've been exposed to. Andi Simon: You have a passion and a purpose. You really do want to see change happen, and how we get along, how we listen to each other, how we learn from each other. And there's something more here in your life journey that really is transformational. You see that it's a time where we have to not simply accept the way we are but begin to change the way we go. I'm anxious to hear if you have any message in your little toolkit here to share or some ideas about how we can begin to multiply. A podcast is a podcast, but my whole purpose in life is to multiply it so that people take it and share it. And in the process, learn something they can actually do with it. Rose Fass: So I think one of the things that's helped me a lot, and I can't take credit for it, was given to me by a wonderful professor at MIT that I happen to be in touch with. When you want to have a conversation, particularly one that may have a little conflict associated with it, have the meta conversation, the conversation about the conversation, get permission to have it. That was very helpful to me, because I would be, Are you open to an alternative point of view? And yes, even if it's going to be very different from the one that you have. Yes. Do you mean it? Yes, I mean, okay, I'm going to take a risk here, and say something that really flies in the face of your experience, your lived experience, and what you've just shared with me, and I just want you to consider it. I don't want you to agree with me, I just want you to consider it. And that's helped me a lot to be able to have that kind of conversation. And I'll do it often with a CEO. And they're like, Okay, and they take a breath. I think also, when I'm getting feedback, I don't know about you, Andi, but I still lose, if it's not going to be good. You know, I still have that. And what I've learned from my years here is to stop feeling that I'm going to feel it initially no matter what I do, but to step back from it and say, this is just a data point. Not defining my entire persona. It's not defining my past, my future, my present. It's a data point. Let me take it in. Let me think about it. Let me try to get myself back centered. I think staying in the present, very important, stays in the conversation you're having, not the one you're tying yourself to. And you know, having a conversation is not waiting for your time to speak. Andi Simon: Well, these are important points. And as the listener is taking their notes, as I know you often do, there's some lessons here about navigating interpersonal relationships, having a permission conversation before you have the conversation levels the playing field. It's not adversarial, it's communication. It's sharing, it's a we, in a sense, it's that what Glaser spoke about, which opens your mind up to something I'm going to enjoy as opposed to flee in some fashion. The second thing is that as you're going through this, I learned a long time ago to say something like, It sounds like you are upset about something. And if I put it into their zone, it becomes a conversation of listening, as opposed to having a point of view about it. And I would say to my staff, I was an EVP of a bank, and I had lots of folks, and I would learn that and practice it because I didn't want to jump to any conclusions. It was easy to become a command and control leader, but I was very engaging. And I said, Sounds like you're having some difficulty with your manager? No, I see. Well, it sounds like you're unhappy with your job. I mean, you can really watch the responses come back as long as I kept it in their zone, as opposed to trying to take charge of it. And then my third point is that I often ask people, Yur feedback point is really important. I teach a Leadership Academy. And we teach feedback. Because every conversation is feedback. It's in the feedback loop. And I say to people, If you really want to get the right feedback, say to somebody, What's one thing you would like me to do differently? You'd be amazed at how interesting that goes. Rose Fass: Yes. Great question. Wonderful question. And most people are afraid to ask it. And afraid to hear, afraid to ask it and they're afraid to because they're afraid to hear it. Very often, and you may have found this too Andi, if you say to someone, I sense that you're upset about something, they might feel like, Oh, are you threatening me? But it's more along the line of just sort of stepping back from it and saying, you know, we all have concerns. Yeah, I know I have them. What might be one of your concerns? What are you feeling right now? What do you like about what you do? And what are the things that you could change if you had a magic wand? And you could just change this one thing? What might that be? Just giving people a chance to step outside of themselves and de-personalize a little. Sometimes if we can step out of ourselves. This is another anthropological method that Susan taught me: stand outside of yourself, just observe it. And it was a hard thing to learn to do. But it's an extraordinarily freeing. When you can sort of step outside, say what's really bothering me. Why am I so stressed about this? And we're going to be stressed, these are stressful times. I really felt bad about that poor tennis player, devoted to his healthy body, he's not anti-vax. He's come right out and said it, I'm not anti vaccinating, I just don't want to put any foreign things into my body. Now, whatever side of the argument you're on, the newscasters kept trying to pin him as an anti-vax. And he's the sweetest guy. And there's a sweetness about him. And I said, You know, he's probably a health nut. He believes in alternative medication. Have we tried to understand his point of view? Are we just throwing this out at him that he's now part of the anti-vaxx movement now? Andi Simon: But Rose, we have to wrap up, as much fun as we are having. It's really an honor and a privilege. We have a brilliant woman, Rose Fass. I want her to give you one or two things she doesn't want you to forget because we often remember the ending more than the beginning. Although her dandelion story is one that you're gonna hold on to. Some things Rose you want to leave with us. Rose Fass: Remember that everybody, everybody piles in with their brilliance and their muddy shoes. Take that away, nobody's perfect. That's something I want you to take away. The second thing is, remember the conversation you're having with yourself. That's the single most important conversation because that's the one that's going to shape the conversations you have with others. And when you do have a conversation with someone else, think about the context. You're in the social connection you need to make, how things need to be positioned. And think about having the conversation about the conversation before you jump right in. That would be the three things that I would say. And my dandelions story is just if you're another we'd be happy to have you in the field. Andi Simon: This has been such fun. So we have had Rose Fass here.  If they want to reach you, where can they do that? Rose Fass: They can do it at hello@fastforward.com. And I'm on LinkedIn, Rose Fass. Andi Simon: Yes, everybody's on LinkedIn. Thank you LinkedIn, it's a great place to find the world. Now, for my listeners. Thank you for coming. As always, our audience is wonderful. Rose has given you some great insights today about all kinds of things: not only growing up, but also really becoming who we are, listening to our conversations about who we are, and also finding a path to where we find purpose and passion. It comes down to conversations. All conversations are there. That's how we survive. Then the question is, who are we having conversations with and what are we listening to, and listening has become real important. Thank you for coming to our podcast. As you know, we're ranked in the top 5% of global podcasts, which is truly an honor and a privilege. It's wonderful. And I bring on guests who I think have ideas they want to share with you. My books are available on Amazon, Barnes and Noble and your local bookseller. My Rethink: Smashing The Myths of Women in Business, Rose could have been in there. And I have the stories of 11 women who have smashed the myths. They didn't listen to people who said, Oh, you shouldn't, and you can't and no, we don't, because they said, Of course we can. And they are really great role models for other women. AndOn the Brink: A Fresh Lens to Take Your Business to New Heights is about how a little anthropology can help your business grow. And as you know, we spend a lot of time consulting with clients and helping them see, feel and think in new ways like you.