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Send us a textIn this episode of Pricing Heroes, we speak with Josh Pollack, President and Principal Consultant at Pollack Retail Solutions. Josh shares insights from his 25+ years of experience in retail strategy, including stints at Sam's Club, Circuit City, ALDI, PetSmart, FullBeauty Brands, and Cabela's. He delves into why merchandising and pricing teams must work in tandem, how to balance short-term margin gains with long-term brand health, and where AI-driven dynamic pricing can either strengthen or undermine customer trust.Key Topics:Blending creativity and data to drive merchandising successThe intersection of pricing, forecasting, and inventory managementWhy tightly integrated merchandising and pricing functions matterNavigating price changes in volatile markets without alienating customersUsing AI responsibly to optimize prices and maintain brand integrityRecommended Resources:The Indicator by Planet MoneyArtificial Intelligence: A Guide for Thinking Humans by Melanie MitchellConnect with Josh Pollack:LinkedIn: https://www.linkedin.com/in/joshua-pollack-81980a1/----------Get your free copy of Get Ready for the Future Of Pricing with our A-Z Guide.You can access all of our Pricing Heroes episodes featuring our interviews with retail pricing experts at https://competera.ai/resources/pricing-heroes.Interested in joining a dynamic community of pricing experts? Check out the Retail Pricing Community on LinkedIn, where you will find a community of professionals sharing their expertise and discussing the latest trends.For more information about AI pricing solutions, visit Competera.ai.
Summary Discussing Workforce and Company Success In the meeting, Michael and Bryan discussed their work and the importance of strong teams in creating great companies. Bryan, the owner and CEO of Peoplyst, a workforce consultancy, shared his experience in the people space for almost three decades. The conversation then shifted to Bryan's book, which Michael expressed interest in discussing further. The conversation ended with Michael's intention to delve deeper into the book's content and its relevance to creating thriving companies. Building a Vanguard Team Culture Bryan discussed the concept of a 'vanguard team' or ' super team,' which refers to individuals at the forefront of society, pushing boundaries and exploring new territories. He emphasized the importance of a growth mindset and a strong team culture for such teams. Bryan also mentioned a free assessment in his book that scores individuals on two axes: growth mindset and team strength. He explained that the highest score, a 75, would place someone in the vanguard quadrant. Bryan also discussed the characteristics of other quadrants, such as the ' monolith,' which represents teams with a fixed mindset but strong team culture. He used the example of newspapers that failed to adapt to digital technology, contrasting them with companies like the Huffington Post that thrived by embracing change. Bryan concluded that his book provides a 6-step methodology for building a vanguard team, starting with mindset. Mindset's Role in Personal and Professional Growth Michael and Bryan discussed the importance of mindset in personal and professional development. Michael shared his journey with burnout and how shifting his mindset helped him. Bryan emphasized the significance of mindset in opening up opportunities and overcoming limitations. They also discussed the mission concept, with Bryan suggesting that a clear mission is essential for an organization's success. Both agreed that having the right mindset makes the other steps easier and helps navigate ever-changing times. Microsoft and Blackberry's Evolution Discussed Bryan discussed the evolution of Microsoft and Blackberry, highlighting how both companies underwent significant changes in their mission and mindset to adapt to new market demands. He emphasized the importance of having a growth mindset and a strong team to pivot and reimagine a brand. Bryan also mentioned Satya Nadella's role in Microsoft's transformation, leading to increased success. Michael agreed with Bryan's points, noting the opportunities that arise from such shifts in mindset and mission. Continuous Innovation and Adaptability Michael and Bryan discussed the importance of continuous innovation and adaptability in business. They highlighted the example of Circuit City, which failed to adapt and eventually went out of business despite being a successful company in the past. They emphasized organizations' need for a roadmap or game plan to navigate challenges and listen to their people for valuable insights. They also stressed the importance of communication and the ability to pivot and be agile in response to changes in the market. Bryan mentioned his upcoming book, "People Problem Solved," which aims to provide a handbook for managers and leaders to help them solve their own people problems. Rebranding: Lessons From Bryan's Experience Bryan shared his experience rebranding his company from Mercury Performance Group to Peoplyst due to a trademark dispute. He initially trademarked the name and logo to protect his company's national and international presence. Still, he received a cease and desist letter from a European company claiming infringement on their trademark. Bryan rebranded his company after a lengthy legal battle to avoid further legal issues. The new name, Peoplyst, has been well-received and surpassed the previous company's top-of-funnel and mid-funnel marketing. Bryan emphasized the importance of resilience and adaptability in business and how it can lead to better outcomes. Michael agreed with Bryan's story and shared his experience working for a nonprofit that was going through a rebranding process. Bryan Offers Book and Future Interview Michael and Bryan had a productive conversation about Bryan's organization, Peoplyst. Bryan offered Michael's listeners a free copy of his book, "The Vanguard Edge," by emailing Bryan.Howard@peoplyst.com with their mailing address. Michael expressed his appreciation for Bryan's time and generosity. They also discussed a future interview where Bryan would interview Michael. Michael mentioned that he had booked a time for this interview. They ended the conversation positively, with Michael promising to send the links to the edited conversation once it's live. https://peoplyst.com/ Dive into The Vanguard Edge and discover Bryan Howard's groundbreaking approach to team development. This book is a treasure trove of insights and strategies designed to transform how teams operate and excel. Within this book, you'll discover: How to cultivate a growth-oriented mindset that forms the foundation of a high-performing team. Strategies for defining a clear and compelling team mission that aligns with your goals. Techniques to structure your team for maximum efficiency, fostering innovation and adaptability. The art of crafting and communicating a powerful team message that resonates and inspires. Methods to measure and enhance team performance, turning metrics into a roadmap for success. The Vanguard Edge is more than just a book; it's a guide to achieving operational excellence and team synergy. Each chapter gives you access to transformative concepts and practices that elevate your team's performance. Embark on a journey of team transformation with The Vanguard Edge. Secure your copy today and start building a team that meets and exceeds expectations! From the Author I wrote The Vanguard Edge with a heartfelt desire to help you lead your team to success. This book is a practical toolkit, not just theories, born from my experiences and insights shared by accomplished leaders I've worked with. You'll find straightforward strategies, relatable stories, and easy-to-implement ideas to strengthen your team and leadership skills. Whether you're a seasoned pro or just starting, this book offers a clear path to unleash your team's potential. I invite you to explore the Vanguard Edge principles and begin your team's transformational journey. Inside the book, you'll find the address for our companion website, which offers additional tools and resources at no extra cost. It's my way of ensuring you have all you need to succeed. Thank you for considering The Vanguard Edge. Join me in creating a future where your team's triumph is inevitable.
In this episode of JacquesTalk we continue to discuss the Luka trade and the hangover it produced with Big Joe in the Big Rig and Clarence E. Hill jr. Then we have a chat about the Cowboys' coaching staff before a passionate conversation about porch pirates, youth sports and the end of big companies like Blockbuster and Circuit City.
I'm thrilled to share the latest episode of our podcast with you! This time, I had the pleasure of chatting with Jim Hamilton, a serial entrepreneur, CEO of Identity Ventures, and an adjunct professor at the University of Dallas College of Business. Jim's journey through the computer industry and his insights on leadership and entrepreneurship are inspiring.Here are some key takeaways from our conversation that I think you'll find fascinating:
Many leaders made costly mistakes during the Great Recession. In this episode, we break down real examples from Circuit City, AIG, Blockbuster, GM, and Lehman Brothers, showing how poor decisions led to their downfall. Learn what NOT to do in a crisis and how to lead with strategy, innovation, and transparency when times get tough.Host: Paul Falavolito Connect with me on your favorite social media platform. Now on Substack and Discord Free Leadership Resourceswww.paulfalavolito.comExclusive 7 Minute Leadership Merchlinktr.ee/paulfalavolitoBookstore:Get your copy on Amazon: https://bit.ly/48J8zFGGet your copy at Book Baby: https://bit.ly/3P8iFsUFor the best aviator sunglasses on the market, use the link below to get 10% off Flying Eyes. Discount Code: PFAVhttps://flyingeyesoptics.com/eyewear/?ref=2J4duW9yyI3hiwSubscribe and listen to all of my podcast shows:The 7 Minute Leadership Podcast 1 PAPA FOXTROT - General Aviation PodcastThe DailyPfav
On episode 170 of the Sofa Kingdom Podcast Elon Musk Hales to a crowd Michael Jordan was a dubious mustache Bryce Mitchell approves of the fuhrer Find more Sofa Kingdom Podcast at SofaKingdomOfc on instagram https://www.instagram.com/sofakingdomofc/ Audio podcast is on all major podcast platforms just search "Sofa Kingdom Podcast" General topics this episode elon musk, michael jordan, bryce mitchell, Circuit City, Radio Shack, dnd Slice of Life,
What do you get when you mix a polite McDonald's robber, a daring prison escape artist, and a guy who literally lived in a Toys "R" Us? Meet Jeffrey Manchester, aka "Roofman," the bandit with a bizarre streak of criminal genius. From dropping through restaurant ceilings to locking employees in freezers (politely, of course), to hiding out in a Circuit City furnished with Spider-Man sheets, this story only gets wilder. Add in a dental office arson, a congregation snitch, and a bouquet-bearing arrest — you've got a true crime tale that sounds too weird to be true. But it is. Join us as we break down Manchester's legendary heists, his under-the-radar suburban life, and Hollywood's upcoming adaptation (Roofman, starring Channing Tatum, Kirsten Dunst, and Peter Dinklage). Don't miss this chaotic thrill ride from fast food to fugitive status!
This week on the Build a Vibrant Culture Podcast, Nicole interviews author and HR expert Rich Salon. Rich is a seasoned HR leader, keynote speaker, and author of two books: Career Trust and Unleashing Your Career. Known as "Rich the HR Guy," he's passionate about helping individuals achieve career fulfillment and fostering employee engagement. Rich has held pivotal roles at industry giants like The Home Depot, Penske, and Lowe's, where his work has impacted employee engagement, career fulfillment, and organizational trust. CNN recognized him as a “Hero of the Economy” for his critical efforts at Circuit City, where he fought tirelessly to keep the company afloat during turbulent times. His ability to inspire and lead, earning him the nickname “Chief Engagement Officer,” is a testament to his motivational power. Rich also serves as a Rotarian and, after retirement, plans to honor his late mother by granting final wishes to terminally ill adults. Listen in while Nicole and Rich discuss six (of the 52 total) practical strategies that will help you find purpose and fulfillment in your career!5 Key Take-Aways[00:02:54] Employee Engagement: How leaders must understand employee passions to foster engagement and how engagement thrives in a personalized, "one size fits one" management style.[00:06:25] Rethinking Retirement: “75 is the new 65” as people live and work longer, and employers must learn to embrace older workers' contributions.[00:09:46] Transforming Leadership Styles: Realizing that 'command-and-control' leadership is outdated; collaborative and servant leadership models are more effective. [00:15:51] Building Company Culture: Culture isn't just HR's responsibility; it's a shared effort across all levels. Learn to evaluate and remove outdated cultural norms to align with current values and goals.[00:23:56] Can I Get a Career Guarantee? Unfortunately there is no guarantee in career paths; we must take calculated risks to grow. Plus, how to focus on your capabilities rather than your limitations.Resources Mentioned:Career Trust by Rich Salon: https://a.co/d/6Oh30vmUnleashing Your Career by Rich Salon: https://a.co/d/5l3PDMfOne Minute Manager by Ken Blanchard & Spencer Johnson M.D.: https://a.co/d/0cfF1NeRotary International: https://my.rotary.org/club-searchWhere to Connect with Rich Salon:LinkedIn: https://www.linkedin.com/in/rich-salon-sphr-shrm-scp/Facebook: https://www.facebook.com/rich.salon.12/Instagram: https://www.instagram.com/richthehrguy X: https://x.com/BusOwnConnectDon't forget to like, comment, and subscribe to the Build a Vibrant Culture podcast for more insights on creating thriving workplaces! If you enjoyed this episode, please leave a review and share it with your network.
For Patreon subscriber Greg Bristow! Fact of the Day: Grapefruit is a hybrid of sweet orange and pomelo. Triple Connections: Service Merchandise, Circuit City, Silo THE FIRST TRIVIA QUESTION STARTS AT 01:01 SUPPORT THE SHOW MONTHLY, LISTEN AD-FREE FOR JUST $1 A MONTH: www.Patreon.com/TriviaWithBudds INSTANT DOWNLOAD DIGITAL TRIVIA GAMES ON ETSY, GRAB ONE NOW! GET A CUSTOM EPISODE FOR YOUR LOVED ONES: Email ryanbudds@gmail.com Theme song by www.soundcloud.com/Frawsty Bed Music: "Your Call" Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 4.0 License http://creativecommons.org/licenses/by/4.0/ http://TriviaWithBudds.comhttp://Facebook.com/TriviaWithBudds http://Instagram.com/ryanbudds Book a party, corporate event, or fundraiser anytime by emailing ryanbudds@gmail.com or use the contact form here: https://www.triviawithbudds.com/contact SPECIAL THANKS TO ALL MY AMAZING PATREON SUBSCRIBERS INCLUDING: Linda Elswick Ansley Bennett Mom & Mac Lillian Campbell Lynnette Keel Natasha Raina NathalieJerry Loven Jamie Greig Rondell Merritt Sue First Nick Vogelpohl Adam Jacoby Adam Suzan Jeremy Yoder Chelsea Walker Carter A. Fourqurean Tiffany Poplin Bill Bavar Courtney Cassal Daniel Hoisington-McArthur Paula Wetterhahn Justin Cone Steven LongSue FirstKC Khoury Keith MartinTonya CharlesBen Katelyn Turner Ryan Ballantine Justly Maya Brandon Lavin Kathy McHale Selectronica Chuck Nealen Courtney French Nikki Long Jenny Santomauro Jon Handel Mark Zarate Keiva BranniganLaura PalmerLauren Glassman John Taylor Dean Bratton Mona B Pate Hogan Kristy Donald Fuller Erin Burgess Chris Arneson Trenton Sullivan Josh Gregovich Jen and NicJessica Allen Michele Lindemann Ben Stitzel Michael Redman Timothy HeavnerHarlie WestJeff Foust Sarah Snow-BrineRichard Lefdal Rebecca Meredith Leslie Gerhardt Myles Bagby Jenna Leatherman Vernon Heagy Albert Thomas Kimberly Brown Tracy Oldaker Sara Zimmerman Madeleine Garvey Jenni Yetter Alexandra Pepin Brendan JohnB Patrick Leahy Dillon Enderby John Mihaljevic James Brown Christy Shipley Pamela Yoshimura Cody Roslund Clayton Polizzi Alexander Calder Mark Haas Ricky Carney Paul McLaughlin Manny Cortez Casey OConnor Willy Powell Robert Casey Rich Hyjack Matthew Frost Joe Jermolowicz Brian Salyer Greg Bristow Megan Donnelly Jim Fields Mo Martinez Luke Mckay Simon Time Feana Nevel Brian WilliamsJordania of ZeilingriskS
About the Guest:Rich Salon is a seasoned HR expert, Career Transition Coach, author, and speaker with 25 years in corporate leadership roles at companies like The Home Depot, Lowe's, and Circuit City. Known as “Rich-the-HR-Guy,” he specializes in fostering career fulfillment, employee engagement, and trust within organizations. Rich's dedication earned him CNN's "Hero of the Economy" award for his work at Circuit City and the nickname "chief engagement officer."As a coach, Rich has authored *Career Trust* and *Unleashing Your Career*, guiding individuals toward purpose and fulfillment. Beyond his career, he actively contributes to his community, holding leadership roles in Rotary International and working to fulfill wishes for adults with terminal illnesses. Passionate about career growth and community impact, Rich is dedicated to helping others find purpose and success in their professional lives.Learn more about Rich thru his website at www.ownershipconnection.comAbout the Episode:Rich Salon dives into what it means to be "GrowthReady" and the ongoing path of personal and professional development. He highlights the power of servant leadership, simplifying complexity, and leading with presence. Reflecting on pivotal moments like the Circuit City bankruptcy, Rich shares insights on guiding others through crisis, finding career fulfillment, and transitioning from employee engagement to deeper purpose. Now a career and business ownership coach, he discusses the importance of mindset shifts, identifying passions, and the impact of volunteer work. Rich's journey offers inspiring lessons on growth, leadership, and making a difference.Takeaways:Each of us needs to be growth ready.Helping leaders become better leaders is crucial.Simplicity can have a profound impact on understanding.Face-to-face interactions are vital for effective leadership.Success without fulfillment is failure.Engagement is important, but fulfillment is the ultimate goal.Leaders must prioritize the needs of their team members.Building relationships requires deliberate effort.Hope can be created even in dire situations.Identifying passions and talents is crucial for career success.Shifting from 'I should' to 'I will' is a powerful mindset change.Volunteerism can enhance personal and professional growth.Helping others find their true gifts is a personal mission.Sign up for the monthly newsletter with Steve and GrowthReady (formerly known as Career Competitor) by providing your details here - Request to become part of our communityAlso be sure to give him and the show a follow on Instagram @coachstevemellor
This week Jeremy interviews Matt Wainwright of the band Cold Gawd. On this episode Jeremy and Matt talk blizzards, MTV, Slipknot, Circuit City, school band, Warped Tour, A Day to Remember, Facedown Records, school talent shows, ranking cities, border crossings, international reach, screaming, and so much more!!! SUBSCRIBE TO THE PATREON for a bonus episode where Matt answered questions that were submitted by subscribers! Follow the show on INSTAGRAM and The Website Formerly Known as Twitter
Feeling unfulfilled in your career can be incredibly frustrating, especially when each day feels like a repetitive cycle of disengagement and monotony. It's tough when your work no longer excites or challenges you, leaving you questioning if this is where you're meant to be. Sometimes, that sense of stagnation is a sign it's time to explore new opportunities or make changes that can reignite your passion and sense of purpose. Rich Salon, the “HR Guy,” is a seasoned Human Resources leader, the author of “Career Trust: Fifty-Two Doses of Reality To Help You Find Career Fulfillment,” and a career transition coach who has dedicated his life to helping people find fulfillment in their work. With extensive experience in leadership roles at major companies like Home Depot, Circuit City, Penske, and Lowe's, Rich has a deep understanding of the challenges and opportunities facing today's workforce. Today, Rich shares his insights on the importance of moving beyond just employee engagement and striving for true career fulfillment. Stay tuned! Resources Rich Salon on LinkedIn Rich Salon on Facebook Career Trust: Fifty-Two Doses of Reality To Help You Find Career Fulfillment by Rich Salon on Amazon
Climate change will force almost every industry to move away from dependence on fossil fuels. Automotive is no exception, where EVs are gaining in popularity in certain sections of the United States and across the globe. This week on Leadership Next, Diane speaks to Bill Nash, CEO of Carmax, one of the nation's largest car resellers. Nash started his career at electronics retailer Circuit City, which was at that time Carmax's parent company. The episode is a wide-ranging conversation about trends in the car industry, the impact of high interest rates on consumers' buying habits, and the Telsa effect on the EV market. Leadership Next is powered by Deloitte.
Reality TV Podcast - Survivor Podcast - Amazing Race Podcast - Big Brother Podcast - RFF Radio
Rob, Nico and Nick discuss violent cats, football, plasma, Circuit City, local retail chains, Oktoberfest, Kevin Smith, Prince, Ryan Murphy’s true crime empire, P Diddy,… The post Two Cents Radio: Episode #387 – A Pond in Bristol appeared first on Too Many Thoughts.
Rob, Nico and Nick discuss violent cats, football, plasma, Circuit City, local retail chains, Oktoberfest, Kevin Smith, Prince, Ryan Murphy’s true crime empire, P Diddy,… The post Two Cents Radio: Episode #387 – A Pond in Bristol appeared first on Too Many Thoughts.
Rob, Nico and Nick discuss violent cats, football, plasma, Circuit City, local retail chains, Oktoberfest, Kevin Smith, Prince, Ryan Murphy's true crime empire, P Diddy, election predictions and much more. Chat with the TMT Community on Discord! For More TMT Shenanigans: toomanythoughtsmedia.com Twitter: @TMT_Media, @robrff, @NicoDeGregorio, @tackyslacks E-mail: toomanythoughtsmedia@gmail.com Subscribe and Rate on Apple Podcasts
GILSON, Angela Thomas, 55, passed peacefully on September 15, 2024 surrounded by the love of her family after a two-year battle with ovarian cancer. Angie was born in Roanoke, Virginia, on March 26, 1969, but moved to Richmond as a toddler. She graduated from Douglas Freeman High School and earned her BS in Accounting from James Madison University, making lifelong friends along the way. She began her career as an auditor at Coopers & Lybrand before moving on to accounting and finance positions at AMF Bowling and Circuit City. She then worked part-time at Avalon Bay, her brother's orthodontic practice,...Article LinkSupport the show
Here is a brief recap of Wild Night Three - September Smash Special thanks to our sponsors: Northwest Figure 8 - tinyurl.com/NorthwestFigure8 Peters Auto Service - http://tinyurl.com/18PetersAuto Polk Brothers Racing - https://tinyurl.com/PolkBrosRacing Kylie Anne Photography - http://tinyurl.com/KylieAnnePhotography Cozy Bear RV Repair - https://tinyurl.com/CozyBearRV White River Adventures - https://tinyurl.com/WhiteRivAdventure Julius Automotive - https://tinyurl.com/JuliusAutomotive Erica Dickey of Bennett Realty - https://tinyurl.com/ErickaDickeyAtBennett JP Creations for you - https://tinyurl.com/JPCreations4U
In this episode of Inside Startup Investing, Chris interviews Ronny Shmoel, the CEO of Circuit City. Ronny shares his journey as a serial entrepreneur with significant success in e-commerce, leading to the revival of Circuit City. He delves into his strategic approach to transforming this iconic brand through innovative e-commerce solutions and leveraging its well-established name to venture into new business avenues like B2B sales and integrated digital platforms.Highlights include…Ronny Shmoel acquired and revived Circuit City after successfully building and growing several e-commerce companies.The growth levers implemented for Circuit City include direct-to-consumer and business-to-business strategies.Integrating the Circuit City brand into other e-commerce platforms allows for free brand marketing and increased sales.Capital allocation focuses on marketing, operations, tech development, and personnel.Circuit City has multiple paths for liquidity, including potential IPO and acquisition opportunities.
What Is This Episode - Top of Show . MIKE, MIKE, AND ALIEN, PART 4: ALIEN RESURRECTION '97: . Non-spoiler Review: Joss Whedon, Danny Boyle, and How We Got Here - 1:30 (Including the Near On Set Death of Ron Pearlman) Reception/Box Office/Awards/Viewing Experiences - 8:04 Script Thoughts - 11:06 Performances - 14:20 Production Values - 17:13 . SPOILER WARNING - 19:42 . Spoiler-Filled Review: The Requiem (or What This Movie Is Best Known for and Its Impact) - 20:22 In Space, No One Can Hear You Set a Scene (Best Production Values) - 25:01 Most Mike-Like Move/Un-Mike Like Move - 29:12 The Game Over Man (The Point in Which You KNEW A Fatal Error Was Made) - 35:12 Themes We'd Rather Not Dwell On - 39:19 . Get Away From Them, You Bitch (or The Most Goosebump Inducing Moment) - 46:06 The Nagging Question You Can't Stop Thinking About - 48:25 Quantifying the Goo - 53:35 . . Your Homework/LEAVE US 5 STARS! - 1:02:20
Jaffra's Angels begin their stakeout, waiting for Lyster. Jaffra's other crew continues to search for Hanaka in Titan City. Sam meets with Bishop and Corsky after Thornton delivers some surprising news. It's all going down in Episode 227 "Circuit City". Learn more about your ad choices. Visit megaphone.fm/adchoices
Jaffra's Angels begin their stakeout, waiting for Lyster. Jaffra's other crew continues to search for Hanaka in Titan City. Sam meets with Bishop and Corsky after Thornton delivers some surprising news. It's all going down in Episode 227 "Circuit City". Learn more about your ad choices. Visit megaphone.fm/adchoices
Covino & Rich finish their fun thoughts on Luka getting his beer swiped away from him postgame! Bluey & Peppa Pig get involved, and Caleb Williams & the Bears have some crazy expectations. There's a funny story from Ron Artest about getting a part-time job at Circuit City, until the Bulls owner shut it down! What side job would you get, just for the perks? Plus, Luke Combs, announcer's jinxes & 'WEEKEND HOBNOBBING!'See omnystudio.com/listener for privacy information.
C&R celebrate Friday, on FSR! They talk NBA Finals & have study results about changing your sheets. They debate the NY Post story & even have pillow-talk! The Mavs V.P. did WHAT to Luka's beer during the locker room celebration? Caleb Williams & the Bears have some crazy expectations. There's a funny story from Ron Artest about getting a part-time job at Circuit City, until the Bulls owner shut it down! What side job would you get, just for the perks? Plus, 'WEEKEND HOBNOBBING!'See omnystudio.com/listener for privacy information.
Why listen to our interview with Ronny Shmoel:He is a seasoned serial entrepreneur - who transformed struggling brands into successful ventures, with his last venture becoming one of the "Top 500 Internet Companies in the United States" for several consecutive years.Ronny is an accomplished eCommerce and technology executive with 23 years of experience in the industry. His vast background in brand strategy, marketing, and intellectual property enables him to create and manage successful brand IP portfolios.He is widely respected in the business world and has been recognized numerous times for his groundbreaking accomplishments in the eCommerce and consumer electronics industriesand more see below
Ronny Shmoel, CEO of Circuit City, has a background forged in successfully exiting multiple companies over the past two decades. His perspective on the transformation of Circuit City is rooted in the brand's core values of service and innovation, acknowledging the power of adapting these values to fit the modern market. His goal is to ensure that their brand is the leader in customer service and that ‘Powered by Circuit City' becomes a place of comfort and trust for the consumer. By expanding thoughtful partnerships while still doing what they do best, Ronny plans to bring Circuit City into the future while staying true to its roots. Here are the highlights of our talk: - Circuit City aims to redefine the consumer electronics market through service and innovation, prioritizing customer service and a consultative approach to stand out from competitors. - The company plans to expand into a third-party marketplace, allowing quality sellers to offer their products under the Circuit City brand, creating a unique niche in the US consumer electronics market. - Circuit City's e-commerce strategy focuses on personalized customer service, curated shopping experiences, live chat support, and personalized assistance in the product selection process. - The company differentiates itself from retail giants by offering a personalized, consultative approach to shopping, leveraging technology and human interaction to enhance the overall shopping experience. Ronny Shmoel is a seasoned serial entrepreneur with a highly successful proven track record of generating exceptional returns by building multiple businesses from the ground up, scaling them rapidly, and positioning them for successful exits. Ronny is an accomplished eCommerce and technology executive with 22 years of experience in the industry. His vast background in brand strategy, marketing, and intellectual property enables him to create and manage successful brand IP portfolios. Throughout his career he has consistently demonstrated a strong and consistent ability to drive growth and profitability for eCommerce businesses through effective strategy development, innovative marketing, and streamlined operations. Ronny has transformed struggling brands into successful ventures, with his last venture becoming one of the "Top 500 Internet Companies in the United States" for several consecutive years. He is widely respected in the business world and has been recognized numerous times for his groundbreaking accomplishments in the eCommerce and consumer electronics industries. Connect with Ronny: Website - https://circuitcity.com/ LinkedIn - https://www.linkedin.com/in/ronnyshmoel/ Connect with Allison: Feedspot has named Disruptive CEO Nation as one of the Top 25 CEO Podcasts on the web and it is ranked the number 10 CEO podcast to listen to in 2024! https://podcasts.feedspot.com/ceo_podcasts/ LinkedIn: https://www.linkedin.com/in/allisonsummerschicago/ Website: https://www.disruptiveceonation.com/ Twitter: @DisruptiveCEO #digitalmarketing #branding #CEO #startup #startupstory #founder #business #businesspodcast #podcast #AI #Bootstrapping #Amazon Learn more about your ad choices. Visit megaphone.fm/adchoices
On this segment of Top Ten Tuesday, we talk about a letter I got from a struggling restaurant and places that have gone out -not for a walk or date- of business. MooreSubstance@gmail.com
In another edition of STORY MODE, Metta World Peace, a 17-year NBA veteran and champion, shares untold stories of legendary Michael Jordan summer runs with LeBron, playing with God Shammgod in high school, and the AAU Team Riverside Hawks. We hear some crazy stories about his time on the Bulls when he worked at Circuit City and drank Henny at halftime. Finally, Metta talks about the effects of "Malice in the Palace", playing with Yao Ming, and his relationship with Larry Bird and Kobe Bryant. Learn more about your ad choices. Visit megaphone.fm/adchoices
He appeared at her church. He was “funny, romantic, the most sensitive man I've ever met,” Wainscott said. “The guy that every girl would want.” Soon they were dating and eating dinner at Red Lobster and watching movies. He would bring toys for her kids. “Very engaging. Down to earth. Nice fellow,” their pastor said. But when a police officer approached her with a photograph she said “That's John" (her presumed perfect man). Except he wasn't. He was Jeffrey Manchester, an escaped convict who had been living for the last six months inside a nearby Toys R Us and Circuit City. But now he was on the run, and detectives needed her help! True Crime Guys YouTube EVERYTHING TRUE CRIME GUYS: https://linktr.ee/Truecrimeguysproductions True Crime Guys Music: True Crime Guys Music on Spotify OhMyGaia.com Code: Creeper Patreon.com/truecrimeguys Patreon.com/sandupodcast Merch: truecrimeguys.threadless.com
Target Market Insights: Multifamily Real Estate Marketing Tips
Josh Ziegelbaum is responsible for managing investor communications, capital commitments, individual and commercial relationships, as well as overall support of the company's growth initiatives. The dynamic work experience Josh has gained throughout his career gives him a unique perspective on both capital raising and operations. Prior to joining Circuit City, Josh worked as Director of Investor Relations at Legacy Group, an alternative asset manager, where he raised more than $50 million of capital for the Green Coffee Company which allowed it to become Colombia's #1 largest coffee producer. His previous role was as Vice President of Business Development for Lifeafar Capital, a boutique private equity and asset management firm where he led his team's capital raising efforts. Before that, he was a Private Banker for Wells Fargo with a focus on complex credit needs and investments in public securities. He ultimately managed a book of business for high-net worth individuals and business owners in Miami Beach. Josh previously held a Series 7 license and is originally from New Jersey, where he studied economics at Rutgers University. He is known for his passion around building deep relationships with his clients and for consistently acting in their best interests. In this episode, we talked to Josh about Circuit City and what it is today, his business model, properly evaluating opportunities and what are the key questions to ask, tips and useful insights for new investors, and much more. Announcement: Join the Apartment Investing Mastermind here. Private Equity; 02:29 Josh's background; 06:19 What Circuit City actually is today; 10:13 An insight on the business model; 16:30 Key questions to ask to evaluate an opportunity; 24:23 Tips for new investors; 26:07 Round of insights Announcement: Download our Sample Deal package here. Round of Insights Apparent Failure: Not being able to enroll in the business school during college years. Digital Resource: InvestNext. Most Recommended Book: Sell It Like Serhant. Daily Habit: Tending to his family first thing in the morning, nice sunny Florida walks. #1 Insight for succeeding in private equity: Persistence, detailed work on goals, patience, and due diligence. Best place to grab a bite in Fort Lauderdale, FL: Any location within the RiverWalk. Contact Josh and his team: Website: investor.relations@circuitcity.com Thank you for joining us for another great episode! If you're enjoying the show, please LEAVE A RATING OR REVIEW, and be sure to hit that subscribe button so you do not miss an episode.
This week on #TrueCrimeTuesday, Gary and Shannon talk about the new Netflix series “Baby Reindeer,' the true story of the ‘Asunta Case,' and a man who stayed in a Circuit City for months.
Your host, Eric Dunuvant, talks with the Founder and Owner of, David Williams. David's story begins in his childhood, where he was confronted with labels and challenges that could have easily derailed his aspirations. He was told he had a learning disability, a stigma that often leads to lowered expectations and opportunities. However, David didn't let this define him. Instead, he found inspiration in his father, one of his first mentors, who instilled in him the value of grit and the importance of hard work.David's passion for baseball became a proving ground for his resilience. He knew he wasn't the most naturally gifted player, but he was determined to outwork everyone else. This tenacity allowed him to close the talent gap and excel in the sport he loved. Unfortunately, an arm injury shattered his dream of playing professional baseball, but this setback only marked the beginning of a new chapter in his life.Entering the workforce, David quickly made his mark at Circuit City, becoming the youngest store manager in the company's history. But life threw another curveball at him when he was diagnosed with an autoimmune condition called ankylosing spondylitis. Rather than succumbing to despair, David's faith and determination propelled him to seek new opportunities, leading him to the insurance business.A pivotal moment came when David invested his 401k savings into purchasing inventory from a liquidating business. This bold move paid off, as he sold the inventory to raise capital, which he then used to start his insurance agency. The road was fraught with obstacles, but David's unwavering determination and faith saw him through, ultimately leading to his success in the insurance industry.To learn more about David's work, click HERE and HERE.If you'd like to be a guest on the Kingdom ROI: Return on Intention podcast, click HERE.
Join us as we explore the intriguing journey of Joshua Hall, Managing Director of Hilscher North America, from his roots as an engineering student to a visionary in sales leadership. Listen in as Joshua unravels the significance of curiosity in both personal growth and team development. His belief in sales as a structured process and his commitment to coaching and mentoring shine through in our candid conversation. It's a tale that begins humorously with a simple laptop purchase at Circuit City and evolves into a career of technological sales expertise and leadership. Our dialogue with Joshua takes an insightful turn as we reflect on the nuances of reading customers beyond the visual cues, especially when body language is out of the equation. He shares valuable lessons learned from his days at Honeywell, emphasizing the art of questioning and listening intently—skills paramount in both sales and leadership. The discussion takes a personal angle, highlighting Joshua's decision to step into management, driven by his pursuit of an MBA and a crucial conversation about career advancement. Discover how Joshua navigated the challenges of overseeing a diverse team at a young age, crafting a narrative that's as inspiring as it is educational. Wrapping up, we delve into the philosophies that have shaped Joshua's approach to leadership. His story about coaching youth baseball serves as a powerful metaphor for his management style, emphasizing the importance of engagement and understanding the 'why' behind actions. Joshua also imparts his views on handling failures constructively, embracing a stoic mindset, and drawing inspiration from historical figures like Ulysses S. Grant. Tune in for an episode filled with anecdotes, wisdom, and strategies that can help any sales professional or leader become a top dog in their field. Joshua Hall is recognized for his dynamic leadership and proven ability to foster transformative change, drive sales excellence, and ensure organizational success. Currently leading as the Managing Director for Hilscher North America, he continues to leverage his extensive expertise and strategic acumen across the industry. His career journey spans from an initial role as an Inside Sales Engineer at Honeywell to his recent impactful tenure as the Vice President of Sales at HARTING Inc. In every position, Joshua has seamlessly integrated deep technical knowledge with robust strategic growth initiatives. He is especially committed to talent development, employing active coaching and service leadership to enhance team capabilities and achieve substantial organizational growth. Quotes: "Curiosity has been the compass guiding my personal growth and my investment in nurturing my team's development." "Preparation over improvisation has always been a cornerstone of my approach to sales and leadership." "Embracing failures as stepping stones and adopting a stoic mindset have been key strategies for excelling in sales leadership." Links: Joshua's Linkedin - https://www.linkedin.com/in/joshua-hall-b270767/ Hilscher North America - https://www.hilscher.com Get this episode and all other episodes of Sales Lead Dog at https://empellorcrm.com/salesleaddog/
https://youtu.be/wKeaba7lNW8Rick Wingender, an experienced e-commerce professional, shares his journey in the industry and his passion for helping small businesses succeed. He discusses his background in e-commerce, including his involvement with the Green Bay Packers as a minor shareholder.Rick explains the challenges and mistakes he often sees in the SMB market and emphasizes the importance of having realistic expectations. He also highlights the skills and foundational knowledge necessary for e-commerce leaders to thrive.He also highlights the major trends in e-commerce, including AI and cybersecurity. Rick shares his proud moments in his career, such as launching Circuit City's e-commerce website and developing successful new businesses. He reveals a fun fact about writing a book on the internet and shares where people can find him for freelance consulting.Website: https://www.vimmi.netEmail us: info@vimmi.netPodcast website: https://vimmi.net/ecom-pulse-podcast/Talk to us on Social:Facebook: https://www.facebook.com/vimmicomInstagram: https://www.instagram.com/vimmi_insta/TikTok: https://www.tiktok.com/@vimmi_comYouTube: https://www.youtube.com/@VimmiCommunicationsLinkedIn Vimmi: https://il.linkedin.com/company/vimmiLinkedIn Eitan Koter: https://www.linkedin.com/in/eitankoter/Guest: Rick Wingender, Fractional CMO / CDO at Small Biz Coach LinkedIn: https://www.linkedin.com/in/misterecommerce/Small Biz Coach: https://www.smallbizcoach.biz/Takeaways:E-commerce professionals should have a strong understanding of consumer behavior and merchandising.Working with small businesses requires addressing their specific needs and educating them on e-commerce fundamentals.Unrealistic expectations and lack of understanding can hinder the success of e-commerce initiatives.E-commerce leaders should possess a diverse skill set and be able to navigate various aspects of the business. Foundational skills in marketing and technical knowledge are crucial for success in e-commerce.AI has the potential to revolutionize e-commerce, but it should be used with caution and not replace human expertise.Rick wrote a book on the internet and played a key role in launching Circuit City's e-commerce website.Chapters:00:00 Introduction and Green Bay Packers02:07 Background in E-commerce05:33 Passion for E-commerce09:35 Transition to Entrepreneurship12:48 Working with Small Businesses15:06 Challenges in the SMB Market23:36 Skills for E-commerce Leaders24:32 Importance of Foundational Skills in E-commerce33:52 Major Trends in E-commerce: AI and Cybersecurity41:08 Proud Moments in Rick's Career47:59 Fun Fact: Writing a Book and Launching Circuit City's E-commerce Website50:03 Where to Find Rick
Joy Slusarek Proft spent 15 years working for Universal Music Distribution. Like many before her, she started as an FMR (Field Marketing Rep), and like few, she ended up as the Vice President of Sales located in Los Angeles. While calling on stores in Missouri, Kansas, Oklahoma and Nebraska, Joy found herself with a new band called Weezer in her car, taking them to visit mid-west indie accounts. In true 90's fashion, Joy ended the day by taking Weezer to see “Pulp Fiction” shortly after it opened. From 1996-2001, Joy was a Sales Rep in Philadelphia calling on Tower Records, The Wall, HMV and National Record Mart in Pittsburgh. After finishing her career with Universal calling on Circuit City in Richmond VA and as Vice President of Sales in Los Angeles, Joy headed for a quiet part of the country in the great state of Vermont. There she found herself back at WEQX radio, where she had spent some time previously. Joy currently has the mid-day slot at WEQX and enjoys turning her audience on to new music, as well as hosting the Retro Lunch, spinning “alternative oldies” each weekday between 12noon - 12:30pm. Spend an hour with a woman who lives and breathes music.
Idk what to do with that song
The horror club returns to discuss the 2007 horror/comedy The Mad directed by Johnny Kalangis and starring Billy Zane. And while we try to decide who can just kinda get it, we also bring up… Saltburn, Fargo, Circuit City, Twin Peaks, what an inconvenient place to kill somebody, the finer and lesser points of fake bacon, Mtv, Jon Hamm, eating meat, camcorder shooting, I'm grossed out but I want to know more, Dave Foley, choking on a bone, steer clear of drummers, domestic abuse, vintage TVs, Barry Keoghan, necrophile, VCR head cleaners, awkward adoption conversations, turn down the banjos, those parts were definitely swinging, Jennifer Jason Leigh, the tiger, I want you to be sexy when I put you in the ground and cows. Spoiler Alert: Full spoilers for “The Mad”, so go watch before you listen. “It's really gross and like really beautiful and it's really something.”
As Head of Investor Relations at Circuit City, Josh Ziegelbaum is responsible for managing investor communications, capital commitments, individual and commercial relationships, as well as overall support of the company's growth initiatives.Main point:How did you go about relaunching an iconic brand in pursuit of disrupting the consumer electronics industry?How can an eCommerce platform do $120M in revenue when directly competing with Amazon?What is Powered by Circuit City and planned growth through strategic partnerships (JCPenney, etc.)?The future for third-party sellers on eCommerce platforms How is Circuit City using AI to give customers a curated path to purchasing the right products?Can you explain the evolving customer expectations in the consumer electronics and eCommerce industries?What are the paths to liquidity for Series A investors?Connect with Josh Ziegelbaum:Circuit City's Series A funding round is now open for investment. Investors are forecasted to realize a 7.35x equity multiple on invested capital through a 2028 exit. Visit invest.circuitcity.com for more information.josh.ziegelbaum@circuitcity.comhttps://www.linkedin.com/in/josh-ziegelbaum-85a01270/https://invest.circuitcity.com/
Invest Like a Billionaire - The alternative investments & strategies billionaires use to grow wealth
Josh Zeigelbaum of Circuit City shares his background in Private Equity and how his team is re-vamping a well known brand. The insights and strategies discussed in this episode will help anyone understand how private equity works, what to watch for and so much more. Connect with Josh Ziegelbaum on LinkedIn https://www.linkedin.com/in/josh-ziegelbaum-85a01270/ Connect with Ben Fraser on LinkedIn https://www.linkedin.com/in/benwfraser/ Invest Like a Billionaire podcast is sponsored by Aspen Funds which focuses on macro-driven alternative investments for accredited investors. Get started and download your free economic report today at https://aspenfunds.us/report Join the Investor Club to get early access to exclusive deals. https://www.aspenfunds.us/investorclub Subscribe on your favorite podcast app, so you never miss an episode. https://www.thebillionairepodcast.com/subscribe
Chapter 1 What's How The Mighty Fall Book by James C. Collins"How the Mighty Fall: And Why Some Companies Never Give In" is a book written by James C. Collins, which was published in 2009. Collins is a renowned author and researcher known for his work in the field of business management and leadership. In this book, Collins examines the reasons behind the decline and downfall of once great companies. He identifies a five-stage model that outlines the stages of decline, from hubris born of success to the ultimate failure of a company. The book aims to help readers recognize the warning signs of decline and provides strategies to prevent it from happening.Chapter 2 Is How The Mighty Fall Book A Good BookThe book "How the Mighty Fall: And Why Some Companies Never Give In" by James C. Collins is generally considered a good book by many readers and business professionals. It provides valuable insights into the reasons behind the decline of once-successful companies and offers guidance on how to avoid such pitfalls. The book is based on extensive research and analysis, making it well-regarded for its depth and practicality. However, like any book, its value may also depend on the reader's specific interests and needs.Chapter 3 How The Mighty Fall Book by James C. Collins Summary"How the Mighty Fall: And Why Some Companies Never Give In" is a book written by James C. Collins, a renowned business consultant and author of the best-selling book "Good to Great." In this book, Collins explores the reasons behind the decline and downfall of once successful companies. He analyzes the common patterns and stages that these companies go through, providing insights into their failures.The book is divided into five stages of decline, referred to as the "Path to Irrelevance." Collins argues that these stages are not inevitable and that companies can take proactive steps to prevent their downfall. The stages are as follows:1. Hubris born of success: The first stage begins with a sense of arrogance and overconfidence, often created by past success. Companies become complacent and fail to recognize the signs of trouble or adapt to changing circumstances.2. Undisciplined pursuit of more: In this stage, companies lose their focus and start pursuing growth for growth's sake. They take on risky ventures and make poor decisions, stretching themselves thin and losing sight of their core competencies.3. Denial of risk and peril: At this stage, companies refuse to acknowledge the warning signs and fail to address the risks and challenges they face. They often dismiss or downplay concerns raised by employees or external stakeholders, leading to a further decline.4. Grasping for salvation: When companies reach this stage, they begin to desperately search for quick fixes or external interventions to save them from their decline. They may undergo drastic restructuring, change leadership, or seek mergers and acquisitions, but these attempts often fail to reverse the decline.5. Capitulation to irrelevance or death: The final stage is characterized by the company's ultimate demise or transition into irrelevance. The company loses its competitive edge, market share, and ability to adapt, ultimately leading to a complete loss of relevance.Collins explores case studies of various companies that have gone through these stages, including well-known names such as IBM, General Motors, and Circuit City. He highlights the key mistakes made by these companies and identifies the factors that contributed to their downfall.The book also provides recommendations and strategies for avoiding these stages and effectively managing decline. Collins emphasizes the importance of having a strong leadership team, a culture of...
In November of 1996, Cloverleaf Mall in Richmond, Virginia was the site of the still-unsolved double murder of Cheryl Edwards and Charlita Singleton, two mall employees found stabbed to death in the back office of the dollar store where they worked. In 2004, investigators briefly thought they'd uncovered new leads... that don't appear to have resulted in progress on the case. In the latest episode of Late Edition Crime Beat Chronicles, host Nat Cardona speaks with Scott Bass of the Richmond Times-Dispatch who extensively covered the mall's fallout from the double homicide and the impact it had on the surrounding community. Episode transcript Note: The following transcript was created by Adobe Premiere and may contain misspellings and other inaccuracies as it was generated automatically: Hello and welcome to Late Edition Crime Beat Chronicles. I'm your host, Nat Cardona, and I'm happy to be back after a little bit of a hiatus. The last time you listened, I introduced you to the unsolved case of the Cloverleaf Mall stabbings in Richmond, Virginia. This week, I'm talking with Richmond Times Dispatch opinion editor Scott Bass, who extensively covered the mall's fallout from the double homicide and the impact it had on the surrounding community. Tell me a little bit about yourself, your career now and when you first laid your hands on this topic and coverage and what you were doing then, because I know it's like 15 plus years ago, right? As far as what you were. It was a long time. Right. I'm the Opinion Page editor at the Times Dispatch in Richmond. I've only been here for about a year. In essence, I've been a journalist in the Richmond area for almost 30 years now. Almost 30 years. So I've just kind of jumped around from place to place. I worked in magazine journalism for probably the bulk of my career. Richmond Magazine There was a publication here as an alternative weekly called Style Weekly, where I worked for about ten years. Prior to that, I worked at the Small Daily out in Petersburg, Virginia, the Progress-Index, for about two years. And then, oddly enough, I started my career as a business reporter for a monthly that a weekly business journal called Inside Business. And when the homicides took place in 96, I was I had just kind of started my career as a business journalist. Wasn't very good. Still learning. So most of my focus was kind of on the development side of things. In this particular mall was Richmond's first. The Richmond area's first sort of regional shopping destination was a reasonable shot. We didn't have anything like it, and it kind of replaced in the Richmond area, you know, in most a lot of cities where, you know, the main shopping district was downtown in Richmond, it was Broad Street. And Broad Street had the military roads. It had a big, tall Hammer's big, beautiful department stores. It's where everyone kind of collected during the holidays. It was the primary sort of retail shopping district. And then somewhere around, starting in the mid fifties, early sixties, shopping malls started to replace downtown retail districts as whites that not white flight, but as sort of the great suburban explosion took place after World War Two. Everyone moved out of urban areas into suburban the suburbs, and the retail sort of followed back. And this was Cloverleaf Mall was our first sort of big regional shopping destination that was outside of East Broad Street, downtown. And sort of a big deal. Yeah, we were a little late. Like Richmond was always kind of wait things. So, you know, this opened and the first mall Cloverleaf opened in 1972. But right about this time, within three or four years, several malls had been kind of built, were built right after Regency or excuse me, right after Cloverleaf Mall was built in 72, the Regency Mall, which was a bigger, much nicer facility. It was two stories that was built in 74 five. And then, oddly enough, Cloverleaf, which is located south of Richmond and Chesterfield County, which is sort of the biggest jurisdiction in our metro region, opened a second mall much further down the road, about three miles down the road from Cloverleaf, where there was nothing. It was a real tiny shopping strip with one anchor, and it did no business for several years. They used to call it the Chesterfield morgue. But it's interesting because just as an aside, you mall development really took off in the fifties after Congress kind of passed this as a law, basically making it, allowing developers to depreciate real estate development really, really quickly. And that was in 54. And that just jumpstarted mall development. And all of a sudden there was an explosion. Malls were built literally all over the country because it was very easy for developers to build a mall and get their money back paid off within a few years independent of how the mall actually was doing. From a retail perspective. So it just led to a proliferation of malls. And that's kind of what happened at Cloverleaf Club, which was the first. But there were several others that had built up not far away. And slowly but surely it was eagerness. It started E Cloverleaf to launch. This cloverleaf was sort of on the edge of Richmond or just across the border, and that's in Chesterfield from Richmond. And there's an interesting racial history, too, obviously, in Virginia we have independent cities, which means that our cities are actually they have separate governments from the counties next to them. Whereas if you go and everywhere else in the country, cities are tended to be centers of commerce that are part of another jurisdiction. In Virginia, we have independent cities, which means they have no connection whatsoever to the municipalities around them, which meant that in order for the city to grow, it had to annex the surrounding jurisdictions and its property residents. And this had been going on in Virginia. And, you know, the first part of the 20th century, the last one of the last big annexations and I think it might have been the last one was the city of Richmond, annexing about 23 square miles of Chesterfield County in 1970. Chesterfield County is just south of the city, sort of south and east. And they basically absorbed 23 square miles in about 40,000, 47,000 or so residents understanding that there was a racial backdrop here because this came a few years after desegregation and Richmond was sort of ground zero in massive resistance to segregation of integration in schools. And once that happened in the sixties, there was a white flight, a lot of white flight out of Richmond. People just white folks just left and they moved into Chesterfield and Henrico and some of the surrounding jurisdictions. The sort of last gasp for Richmond to sort of maintain some of its tax base occur in 1970 with the annexation. But it was also an attempt to sort of bolster the white political structure because most of the residents that they absorb were white. They were beginning to lose their political power. And that was a primary motivator for the annexation. The mall was built by Chesterfield Camp in Chesterfield County is kind of a big F-you to the city of Richmond. Like, okay, you can you took our land, you took our residents and we're going to build this big fancy mall and we're going to suck all the retail dollars out of the city into Chesterfield County. That's the way a lot of people read that. So it's just she has an interesting history there. The location was just across the city border, the border with Richmond and Chesterfield. They wouldn't even allow busses to venture into Chesterfield County because the idea was to allow busses to come into the county. We're going to be allowing black folks to come here and no one wanted that because there was a lot of there was this perception that once black residents moved in to Chesterfield County, then, you know, everything was lost. This was a difficult time for the Richmond region from a racial perspective, was not a healthy, healthy time or a place. So the mall had always had sort of this slight stigma attached to it in that regard. But in the very beginning, Cloverleaf Mall was really the center of fashion for a couple of years in Richmond. Everyone coalesced there. You know, the local department stores, which had they had stores all up and down the East Coast, Tom Heimer and Miller Roads that were founded here for hire was there. Railroads came a little bit later and Richmond really was for a period of time, kind of a center of retail innovation. This was in the seventies, sixties and seventies. A lot of the big, big format, big box stores kind of came out of Richmond and Circuit City best products. Back in those days. They were the kind of first to actually do big, big box retail. So it was an interesting time and an interesting place for Richmond because we had this history of sort of retail innovation in New York on the East Coast and in the south. And the mall came along. It was a brand new concept and everyone's letter to the mall that lasted for a few years until the other malls started showing up and duplicating those efforts. And it just kind of splintered the market. The homicides came, I guess it was 96. So several years later, the mall was in decline, had been for several years as a sort of suburban development, really took off in Chesterfield further out where around that other mall that built in that direction. So the mall completely mall was in decline, had been struggling. They had struggled to keep their department stores. They would leave, they would have new ones come in. It was difficult, but during the early nineties, things really started to take a turn. Richmond at that time was becoming known as one of the murder capitals of the U.S. during the crack cocaine epidemic, and a lot of people in the surrounding jurisdictions kind of looked at Richmond as this dangerous place to be and it was drug infested. You didn't want to go into the city. And Cloverleaf kind of was right on the edge. People kind of associated Richmond with Cloverleaf on some level. So it was in decline. People began to view Cloverleaf as a dangerous place or potentially a dangerous place. And then when the double homicides took place in 96, that was kind of the end of it. But a lot of the tenants at the mall decided not to renew their leases. The decline just accelerated and that was, I think, most people who are here in Richmond, you can recall this time period, would agree that that double homicide was kind of the nail in the coffin for Clover Moore, for lack of a better word. Sure. They only. We need to take a quick break, so don't go too far. See you all soon during your you know, your coverage of that and the decline and talking in the nineties, Do you have any recollection of what else was going on there? I mean, goofy things happen when there's like vacant stores and that kind of thing. I mean, there had but like, like what didn't what was going on inside a, I mean, murderous aside, like as far as trouble, whatever you want to label it as. There have been some, you know, some reports of, you know, teenagers walking around the mall intimidating, you know, shoppers, that kind of thing. The mall had changed in terms of the retail mix. So as as it became less of a destination and other malls had kind of cornered the market in more populous areas, the demographics around Cloverleaf were lower income. You know, there was a higher black population, higher Latino population, and you started to see a change in retail mix. So you didn't have some of the higher end retailers or the big chains had already kind of breaking. So the gaps, you know, the limited and those kinds of stores had kind of long had and left the place. So you ended up with smaller stores that didn't quite fill the spaces that had been originally, you know, it was designed for a larger footprint and it created more vacancies. And it became a place where, you know, people kind of viewed all that's at the mall is the low income, you know, mall for for people who don't have as much money. And the clientele kind of matched that. And that's the way a lot of people used. CLOVERLEAF But the vacancies were there. I mean, I don't know that it was anything I don't recall any any other major episodes. There had been, I think, another where every now and then there would be a report of someone who had been fired or a gun or a shooting or something like that. But it wasn't. But thanks for clarifying that. Yeah, I just didn't know if there was like other stuff going on there. It's more just like we don't go there because it's more. That's what made this case so bizarre, is because it was a state. It was a you know, I think they were both staffed at least ten times, from what I recall. And, you know, they they couldn't quite figure out sort of, well, who was this someone who was just passing through? Because it was kind of an it was right off of Chippenham Parkway, was close to the interstate. Could this been someone who was just passing through where they're looking around? Who knows? But the fact that they were stabbed multiple times kind of raised the question of it seemed personal. There was nothing I mean, not I mean, they scoured I mean, the police really did put everything into this, as far as I recall. And they just kept coming up empty. They couldn't that they had every lead that they had. There was a U-Haul at one point in the parking lot that it had been left unlocked with the lights on. I think that turned out to not be connected. They just they just got run into dead ends. And yeah, it's just bizarre. I have no one really ever I don't think that. I suspect today they are not any closer than they were. We know whatever happened in 2004 as a possible break in the case or we did, you know, obviously fizzled out. And it's been there almost 20 years since. So, yeah, it's definitely really. 30 years here. Yeah. Yeah. Well, from 24 for there to be like this possible break. But that was like the last that we've seen. Right. That's the most completely They gone now. They tore down that wall. Right. So, so 1990. So November 1996, these murders happened. I was your one style Weekly article that I first came across was, you know, eight years later in 2004. So when you were covering that, where where was the mall at at that time? Was it about like literally on its last legs or. Yes, it was. It was literally on this last legs. I mean, in terms of the other day, gosh, I can't recall who was actually if one of the department stores was still there. wow. Sears might have still been there in 2004. Okay. But I believe they were the last anchor. But yeah, at that point in time, I mean, you know, a lot of it becomes self-fulfilling prophecy. Chesterfield County had pegged it for redevelopment a few years earlier. And, you know, if you spend enough time talking about the mom and dad to your constituents and the news and with plans of what we're going to do to fix it, it kind of seals the enamel. Yeah. And by 2004, it was done. Okay. It was just a matter of who was going to pay for the redevelopment. Sure. And then on as an aside to that on the fringe, it really could never shake that. This is the place where two women were murdered and they still don't know what happened. True. Yeah. No, absolutely true. There was a real estate agent. Real estate agent or a commercial real estate broker. We followed all of this with me, and the story that I wrote made the comment that, you know, that was got death written all over it. And that was really true. Like no one wanted to touch them all. You couldn't get content to resign. It just had this perception of being in a bad area. There's some racial undertones to it, of course, but by that point it was so far gone that I don't think anyone reasonably thought it could be resurrected as a retail destination. Sure. And then do you have any idea how long that all in $1 store where they were murdered out? Like how long did that survive? Any clue after they were murdered? Yeah, I don't imagine a real oak. That's a really good question. I don't know the answer to every you know. Have you talked have you tried to talk to Jay Latham? I know that the feelers have been out with that. I he he would probably have more insight on that. Right. He's a great interview. Yeah. And he actually had he did two stints there. So he was I thought he was the original loan manager, but he came in I think 75 or six, 76 somewhere. There came a couple of years after they left and then came back and he was the manager at the mall where the homicides took place. And it was like a really crazy time period, really. He just returned five weeks before or something. He hadn't been there long, and they were in the process of trying to revive it. So he worked for a Think Simon Property group, which is either just purchased the mall or believe it and have to go back and check. But yeah he was with a group that had was they had taken it over and they were had hopes of sort of reviving and then that happened and yeah, changed his plans. So. Right, so what, what's there now. They had this sort of mixed use thing. It's, there's a big Kroger, one of the biggest doesn't have me, there's nothing exciting there. They basically replace it with a mix of retail and residential and Chester County had gotten involved in issuing health issue bonds to kind of pay for some of the infrastructure and got Kroger to build. I think at the time it might still be one of the biggest Kroger's in Virginia and it's just massive Kroger marketplace. And that was the big anchor. Well, interestingly, there is one little remnant of the mall still left, which is a tire shop that was part of the mall and it still has the old sixties and early seventies sort of architecture that refused to sell. And it's still there. And it's right in the middle of this sort of new development because they put him on kind of sticking out like a sore thumb. So you can appreciate. The entire place. Yeah, and it's exciting, but they're in the process of redeveloping the whole area now. You know, there's some stuff going to put it in a couple of ice skating rinks across the street and there's a big sort of office park that have been there for years. They're trying to interconnect their office park with some shopping district slash entertainment complex right next to it that's close to the mall. You know. This is like any to pop that in any city kind of thing. Yeah, absolutely. Absolutely. Yeah. What's different? Right. Well, what's the what's the demographics in the area now? It's still primarily it's not a high income. You know, the area of of just, you know, just was big is about 400 square miles. So it's a big, big footprint. The sort of the as the suburban development kind of shifted further out, you know, that there was sort of inner edge parts of both counties is just kind of, you know. The one last thing that pops in my mind here is, I mean, I know you weren't a crime reporter and you are not one currently, but just for more context, because we're I'm not there and I know that Richmond was at one time, you know, the murder capital, like you say. Are there more cases like this? Like I just I guess it's interesting to me that there's so little coverage of an unsolved murder of two women at a mall, something so public. And you know, seemingly random. And it's just like, is this? And I was just kind of one of those earmarked cases in the area that people like. Definitely. No, definitely remember like or other like tons of these. I just I just don't get it. I think at the time I mean the be just what I remember of this time period, you know, Richmond was I think two years early. We had 160 murder incidents in a city of less than 200,000 people. It was a problem. We had a higher murder rate. So it wasn't it didn't happen often in Chesterfield, the jurisdictions around the city. I mean, they always had it and we've always had issues, but not not 160 murders year. So when the Cleveland murders happened, I think it just kind of got lost a little bit. I was like, okay, it's there's a racial element to it. You know, if it were two white women, then there would be way more attention focused on it. That's just tends to be the case. And because these were minority women who were found stabbed to death and all that, people had stopped caring about at least those with political power and stopped caring about allowing it to sort of just kind of drift. That's quite a bit of that here. No, it's almost. Yeah. Is there anything else you just want to add about your realm of things in connection with cool relief? Yeah, I'm so, I mean, you know, I hope it's I hope it's enough for you to sink your teeth into. And I guess I'm not having a lot of information about the actual case itself. I know Chesterfield was very close to the vest about what they were, what they would release the police department was. So I recall just kind of during when I was reporting on this, just kind of being in my head against the wall because they wanted this to be out there. But they were very it was very difficult to get them to talk about some of the leads that they had and didn't have them. All that good stuff. You know, I think for me, just going back and looking at the the case itself, I was always fascinated with it. I mean, I'm I'm a local, you know, journalist, you know, So outside of Richmond, maybe you wouldn't care about such things. But, you know, there are there are so many different layers to it from understanding like the connection between annexation and sort of the racial history. There was always like another layer to it that maybe I didn't think about or didn't realize until I went back and looked at everything again. And that's all for now. Subscribe. So that you don't come back and you episodes cases are coming your way. See omnystudio.com/listener for privacy information.
In this episode of Passive Wealth Principles: What I Learned, join your host Jake Harris as he delves into an engaging conversation with Dustin Baldwin. Explore Dustin's multifaceted journey from his military background to diverse entrepreneurial ventures, including a significant shift into the financial advisory and private prisoner transport industries, and his current focus on real estate investing and the e-commerce revival of Circuit City.Key Takeaways from the Episode:Military Experience as a Foundation for Success:Discover how Dustin's military experience fostered essential leadership skills and the ability to adapt in high-stress situations, a foundation that proved invaluable in his subsequent business endeavors.Transitioning Skills to Financial Advisory:Learn about Dustin's successful transition from military life to financial advisory, where he leveraged his discipline and strategic thinking to generate a six-figure income.Challenges and Opportunities in Private Prisoner Transport:Dive into the complexities of the private prisoner transport industry, where Dustin faced unique challenges but also found significant growth and investment opportunities.Capital Raising and Real Estate Investment:Witness Dustin's evolution into a savvy investor, focusing on raising capital and investing in real estate, showcasing his adaptability and strategic acumen.Reviving a Legacy with Circuit City:Understand the strategic move behind reviving Circuit City as an e-commerce platform, leveraging its historical brand value and intellectual property.What You'll Learn in this Show:How military experience can translate into leadership and adaptability in various business sectors.The journey from military service to becoming a successful financial advisor.The intricacies and investment opportunities within the private prisoner transport industry.Strategies for effective capital raising and real estate investing.The innovative approach to reviving a legacy brand in the digital age.Stay Connected:Visit https://passivewealth.com/ for more insightful episodes and resources.Join the Passive Wealth Tribe Facebook group for discussions and networking opportunities - https://www.passivewealthtribe.com/groupFollow Jake Harris on Instagram @jake.realestate for more updates and insights.Conclusion:Join us in this intriguing episode of Passive Wealth Principles: What I Learned, and gain valuable insights from Dustin Baldwin's journey across various industries. Learn how adaptability, strategic planning, and leveraging past experiences can pave the way for success in entrepreneurial endeavors. Be inspired to apply these principles in your own journey towards financial growth and innovation.
In this episode of Passive Wealth Principles: Adapting and Thriving, join host Jake Harris as he sits down with Dustin Baldwin, a former Marine Corps member who has successfully navigated a multifaceted career in the corporate world, real estate, and e-commerce. Explore Dustin's journey and extract valuable insights from his diverse experiences.Key Takeaways from the Episode:Career Transition and Adaptability:Dustin shares his unique journey from the Marine Corps to various corporate roles. Learn how adaptability and a willingness to learn have been crucial in his career transitions.Scaling E-Commerce in a Competitive Market:Dive deep into Dustin's current role at Circuit City, focusing on the challenges and strategies of scaling their e-commerce business amidst tough competitors like Amazon.Real Estate Investment Insights:Gain insights into Dustin's experience in real estate investment, understanding the nuances and opportunities in this sector.The Importance of Relationship Building:Discover how Dustin emphasizes the power of building strong relationships in every aspect of his career, from the military to the corporate world.Intellectual Property and Business Growth:Understand the value of intellectual property in business, especially in the e-commerce domain, as shared by Dustin.Decision Making and Risk Taking:The episode wraps up with a thought-provoking discussion on making bold decisions and the willingness to take calculated risks.Join this enlightening conversation with Jake and Dustin, equipping yourself with valuable lessons for those looking to diversify their career paths and succeed in various fields.Stay Connected:Visit https://passivewealth.com/ for more episodes and resources.Join the Passive Wealth Tribe Facebook group for engaging discussions and networking opportunities - https://www.passivewealthtribe.com/groupFollow Jake Harris on Instagram for more insights and updates: @jake.realestate
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EP310 - Sam's Club VP E-Commerce, Sabrina Callahan Sabrina Callahan is the VP of E-Commerce at Sam's Club. She participated on a panel at E-Tail Boston entitled "Humanizing your brand through effective storytelling". After her panel, she sat down with Jason to discuss all things digital commerce at Sam's Club. This broad ranging discussion included: Mobile's impact on shopping Challenges and opportunities of membership clubs (and their unique access to data) Role of omni channel Connecting digital marketing channels to digital experience Building a brand for Sam's Club in the digital era Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 310 of the Jason & Scot show was recorded on live from e-Tail Boston on Tuesday, August 22, 2023. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Transcript Jason: [0:23] Welcome to the Jason and Scot show this episode is being recorded live from e-tail Boston Trade Show on Tuesday August 22nd 20:23 I'm your host Jason retailgeek Goldberg and unfortunately Scott wasn't able to join us so you're getting twice the Jason for the same great price which if you think about it is double the value. And while I know it's disappointing to miss Scott we're making up for it by having a way better guest I'd like to welcome to the show Sabrina Callahan who's the VP of e-commerce at Sam's Club. Sabrina just completed a panel here at retail and titled humanizing your brand through effective storytelling Sabrina welcome to the show. Sabrina: [1:04] Thanks for having me Jason. Jason: [1:06] We are so excited and I'm hoping this ends up being a permanent replacement for Scott. Sabrina: [1:09] I think I'm up for it I've heard him so I think I could do it. Jason: [1:12] I feel like in the first five minutes you're way more interesting and pleasant than he then he he's kind of a curmudgeon. Sabrina: [1:18] I'm not I'm just not even going to say anything but just know that I'm ready. Jason: [1:20] Smart so before we get into all the meaty topics I always like to let listeners kind of get to know the background of the guests a little bit so did you work for Sam's Club straight out of the Cradle how did you come to Sam's Club. Sabrina: [1:34] Surprisingly no not right out of the Cradle. I've been here for the last four and a half years and Jamie rule mark my five year so I'll get the coveted 5-year badge but kind of backing up all the way to, my background I was born and raised on a small farm in Kansas. Jason: [1:53] And in Kansas a small farm is like 100 acres right. Sabrina: [1:57] Yeah exactly so I grew up on the farm grew out in the field by somebody dad does all of the crops and my uncle has the dairy so I was out on the tractors driving the semis trying to not get myself. Killed you know all of the fun things that come along with Farm life and left went to University of Kansas. Chuck that's exactly right that's Rock Chalk. And then graduated in journalism and then made my way down to Dallas so as much as I love Kansas and small-town farm and and everything I wanted to kind of experience, bigger city and been in Dallas ever since and we love it there so worked at a start-up in the beginning my entire career has been in digital and marketing and brand and social media and everything that goes kind of along with that storytelling and driving digital performance so I was a star but at startup and then I went over to Hilton corporate and was there for about seven years loved it there I think I. Jason: [3:00] Are you okay this event is a tan on Hilton property. Sabrina: [3:03] I know listen you're not supposed to say it don't say it. Jason: [3:07] To our loyal Hilton listeners were sorry. Sabrina: [3:10] But what if he found out I was staying at the Hilton and walking all the way over. True loyalty rate my shoes weren't word up for it today but no I was at Hilton for about seven years I loved it there and really grew up there and they took a they took a lot of. [3:28] You know bets on me and allowed me to thrive I was there in the e-commerce space really when they launched the pilot of e-commerce, and and got to work with some of the biggest hotels, in the world with them and a lot of great opportunity got to start managing people you know they kept growing me and investing in Me And It ultimately LED I was in the e-commerce space for the majority of the time and then It ultimately LED to driving and leading the social media strategy and Innovation for Hilton so it was across all 15 Brands and at the time. There was a lot of opportunity to kind of pull it together and say what's the role of social media, for a for a big company right not just hey we're going to go post but how do we think about the tech stack how do we think about the member feedback to drive business impact how do we think about, content and how do you think about influencers in the role of influencers in the partnership and understanding the rules of the Ft c-- all of the fun things that come along with that and then how do you make sure that, the Brand's all understand the value of it and lean in the right way so I got to present Hilton's first Evers social center of excellence and then that led to, a lot of opportunity that opened me up in the social space and I was on maternity leave with my third baby, when Walmart came knocking. Jason: [4:50] Wow congratulations on that by the way. Sabrina: [4:52] Yeah three babies is a lot especially we're in August right now and school starting so it's slightly chaotic around my house but still good so. No so then Walmart and Sam's Club came knocking and I didn't think I would leave Helton but I really had some fantastic conversations during my interview day and a lot one of the last ones with was with mr. Tony Rogers and have you met him before he's. Yes so you know you know. Jason: [5:26] Put my life in his hands on an airplane before. Sabrina: [5:29] Oh yes good luck yeah. That's good you're here to talk about it so that's good no and so we. We hit it off and they offered me the job and and four and a half years later it was a big giant move in a bet for me but it was obviously well worth. Jason: [5:49] Very cool and you've actually had some really interesting responsibilities at Sam's waiting up to your your turn responsibilities briefly talk about some of the projects you've been in. Sabrina: [6:00] Absolutely so his pitch if he will at the time was come build a 60 billion dollar brand with me. Now how can you say no to that so that was a fantastic first start and so coming in really we built the brand together I learned I think about 10 years worth of information from him about Brandon, three short years but we developed the brand so the look and feel the tone of voice the target audience we revamped all of the marketing channels including you know site email everything digitally and then really launched social media right so Facebook Instagram Pinterest, YouTube you name it all the things that have to do with social media including the influencer strategy again and and moderation and care so. We did some really fun things I think it was a bit of a whirlwind so our first brand campaigns got to do you know the Super Bowl with Kevin Hart all of the the fun things that come along with leading you know a pretty awesome brand. Jason: [7:09] That is very cool and for listeners that might not be familiar Tony was the former CMO at Walmart and Sam's and the next time he calls you I have a feeling free jewelry is going to be part of the offer because he. Sabrina: [7:21] Yeah I should make a list of things that I want. Jason: [7:26] It should be a long list but be my suggestion that he's at signature Georgia. Shout out to tell me I know he listens every week very willingly and so in the current role you are responsible for All Digital at Sam's Club and is that a thing is digital a fad at Sam's Club or. Sabrina: [7:44] We just a Fab yeah who probably probably gone. Yeah no big deal yeah is super super fat yeah so I along with two of my peers we lead the e-commerce business and so I'm basically the upper funnel piece, so working really closely on the traffic strategy so what types of traffic re driving in and then how are we actually moving that traffic down the funnel so you can think about that of all of the Cross category, you know Stories the homepage anything that really allows us to show the breadth of what Sam's club offers so not just the categories and Merchandising but also the membership the Sam's cash that we offer the Travel and entertainment all of the things that come along with an actual full membership not just retail only. Jason: [8:32] Yeah and there's all kinds of interesting Dynamics to me it seems about marketing em in a membership environment versus a. Traditional, wide open and retail business so I assume you're trying to get people in the funnel for membership and at the same time you're trying to get members in the funnel for individual transactions. Sabrina: [8:54] Absolutely right the bigger the base the more sales you can expect so it's a balancing act right in terms of we need them to be purchasing things but ultimately we need more members and we need them to renew right so at the end of the year would it becomes renewal time we want them to see have seen the value throughout the year that they say oh this is a no-brainer when we're on the brand side or I was on the brand side a lot of it was we're trying to build brand Advocates because there's nothing more powerful than someone saying you've got to join Sam's Club I joined and I love it, so that was the the sole purpose of we're building Advocates we're building brand passion we're getting them excited and every piece that we're pushing you should be pushing our value prop of the overall membership. Jason: [9:35] Awesome so before we dive any deeper in that I need to know what your favorite Members Mark product is. Sabrina: [9:39] Oh okay it's really hard to just pick one so I think I'm actually gonna pick two. One of them because one of them is very seasonally relevant and one of them something we do all year long so the seasonally relevant one I'm going to say. There's so many things I would say probably the members Mark beach towels and or pool towels I've had some of the same ones. For since I started working there they are thick their giant and big and they have a fantastic value to Market and we just keep I keep adding every year this year they didn't kid towels to with awesome designs on them so I'm a big fan of mild that's you know anything about you're advocating for something I advocate for a lot of things there and not because I work there but because I genuinely like them and then the other one that I love that I try to get everyone to do is we have these Members Mark southern style chicken bites. And you just pop them in the airfryer and sad sad to say is good and bad it's sad to say I give my kids then like once a week but they're addicting some always like well they're just for the kids and then I end up eating them all for dinner to they're just really good. Jason: [10:43] I'm well familiar with all those phenomenons and I'm going through an airfryer phase right. Sabrina: [10:48] Few are so easy. Jason: [10:49] I'm I gotcha yeah it seems and I thought you were going to go with salty snacks I mean that's the easy answer and then you curveball Benny with the beach towels which as a parent I have learned you need way more beach towel. Sabrina: [11:03] It's important we've got a pool and we always have kids coming over and using all the beach towels so it feels like it becomes a full-time job and then you can't find them all and I don't want to go spend a ton of money to replace them, and so we either have them on hand or they're not that expensive to go by Exo. Jason: [11:19] Now I don't know if you checked with the home this week but your pool has probably evaporated it is hot in Dallas. Sabrina: [11:23] Oh my gosh it is hot I think it was like 109 on Sunday. Jason: [11:28] Yeah good call to come to Boston. Sabrina: [11:29] Yeah yeah I walked around this morning it was so nice you Dallas is brutal yeah I did you ever see the thing that went viral with the guy who he was pointing out the temperatures and then he showed McKenney and it was like a hundred thousand degrees he's like everyone in McKinney's dead. That's how it really feels. Jason: [11:46] It does and pro tip is someone that does a lot of business travel we probably don't want to mention to our family that it's more comfortable here than it is at home. Sabrina: [11:55] I already texted them like sorry. Jason: [11:58] Just saying be careful so I have a new and it's so Members Mark is a of course the famous owned brand for Sam's Club. And I won't put you on the spot with any proprietary information but it's a on its own a very large brand I think Walmart in the past has disclosed that it's over a 10 billion dollar a year brand so so remarkable the Walmart, there's a number of own Brands but of course the one most associated with Walmart in my mind is great value, and so I'm now in a murdered with a new Great Value product that's only available in Canada. Sabrina: [12:32] And it'll only available in Canada what is it. Jason: [12:34] And I just imported two cases of them to my home in Chicago Great Value ketchup flavored potato chips. Sabrina: [12:43] Oh my gosh things are off we got two cases. Jason: [12:48] Do not recommend you you try them but here's the thing there was you guys just had your earnings call congratulations it was a very very successful quarter. And Doug mcmillon to see ya. I don't know if he did it on purpose or on accident but in the investor car he talked about a trip to Canada where they made him try catch, potato chips and he kind of said it's the only Walmart owned brand products that he doesn't want so now my thing is I show up at every meeting. With a bag of these potato chips. Sabrina: [13:22] I don't see him in here. Jason: [13:24] I did not I didn't think about bringing him to Boston and you have to like it's a pain too. Sabrina: [13:28] Okay packing with potato chips in an airplane. Jason: [13:32] Chick early well. Sabrina: [13:33] Get interesting yeah well now I'm intrigued yeah so I'm gonna have to drive it. Jason: [13:37] Procure some. Sabrina: [13:37] Yeah I can't wait to try them yeah. Jason: [13:40] Come away if Doug comes for a visit just saying. Sabrina: [13:42] Yeah perfect you don't as much as I'd like to be picking my kids will probably even like two. Jason: [13:46] Oh my God my son my son would definitely the more like something's unappealing to my palate the more likely. Sabrina: [13:53] I'm a to be fair I've seen my kids dip potato chips in ketchup. Jason: [13:56] Yeah of course. Sabrina: [13:57] So it seems to actually make a little bit of sense yeah. Jason: [14:01] Um so zooming into Sam's a little bit like obviously in this last decade one of the huge changes is this whole mobile, um and I imagine it's fundamentally changed how people shop, the you know you hear a lot of stats about even how much people are using mobile in the store in the club so like I'm somewhat curious I don't think please don't be offended, don't think of Club as the earliest adopter of digital not saying specifically but all club like. Hilton was impacted by digital before Club was right and Circuit City was probably impacted by a digital a little before. Sabrina: [14:44] Sir. Jason: [14:45] Of our club was so that being said like, is like how has the Advent of mobile changed how you think about marketing and customer experience at Sam's today. Sabrina: [14:55] I mean it's extremely important so you're absolutely right at Sam's Club when we look at that the performance and understand where people are headed that's where we focus our time and energy Ray where do they want to be where they going how do we get ahead of it and provide a good experience which requires us to know where they're spending their time and we've seen a pretty significant shift. Into Mobile and app experience specifically and so what we've what we've done is try to get a better understanding of what's the data and the behavior that they're taking within the app so let's just focus on specifically app right because there's desktop there's mobile web and then there's a and if you think about it there's trial barriers to downloading an app on your phone right you don't just immediately say yes I'm going to put the app on my phone so there has to be a reason and a journey to move them from mobile web into actually you know committing and putting the app on their phone. [15:51] So I think there's different ways to say well what's a trigger to get them to download but we know one of those giant triggers is this can I go I so everyone loves scan ago if you've done it you know and and you have to download the app and actually. You know use it in the club to be able to make the purchase through scan and go what's interesting that you might not know is if you hope if you've got scan and go and overall digital and you're looking at it the numbers are pretty strong if you take out scan ago and you just look at online digital penetration only about a third of our members or shopping online so so to me I'm like well hang on a minute they have the app on their phone so we broke through a massive barrier already of loyalty they're purchasing with us but they don't see the value of shopping online. [16:41] Unless they are shopping on the app in the club so the opportunity becomes massive I got two thirds of our own member base for good acquisition and new members coming in if I just even start with our member base how can I give them a reason to see the value of pulling up the phone and building a relationship through digital when they're not in our clubs and I think that's what we've been trying to focus on and get to so really then it becomes the traffic drivers. [17:07] Right so how are they coming and how do we get them to ultimately make that decision to move from Google to the app or to mobile web to add to cart and ultimately ultimately make that conversion and we're really taking a lot of time and focus around the data so for instance they come in on the homepage did they come in on a category shelf page that has a bunch of items did they come in on a specific product page did they come in because they wanted to check their Sam's cash total what drove them in how much time are they spending did they bounce or did they stay did they look at things what was their scroll rate did they spend a lot of time we really focus on what it is they're doing what types of things are finding worth adding to their carts and then we start figuring out okay how can we drive bigger baskets your category penetration or introduce new member benefits like we were talking about earlier rate so if I've seen that you know Jason's come in and he comes every five weeks and he buys the same 15 things to stock up as house well how do I show him the amount of Sam's cash he's earned. [18:15] In between that five to six weeks to get in to come in and then give them things to potentially you know get them excited to purchase through digital using that hands cash or whatever it is that that you can create those triggers using the data so ultimately focus on on driving more app frequency and. [18:33] Also say as we continue to see the shift to mobile and to app I think members are at the center of everything we do so remember obsessed and as we see what's working and not working with what's working we can lean in, great okay they love it keep doing it if it's not working we know about it so every week we start off the week of one of the members saying what do they not like about us last week right so we look at not only the MPS but we look specifically at the word for word feedback so through member surveys the customer call center the social media I mean we're all pulling it up looking at the Facebook groups and looking at the comments and saying hey we could have done better here and so as you think about that and you put that lens of app and digital this is working this is not working how do we think about our roadmap and our prioritization to provide a better experience to remove, the things that are giving them reasons to not want to shop online with us and pick the big ones and and start to move the needle which ultimately is part of the reason we saw an 18% complex you too. Jason: [19:37] That's amazing and I do I want to double click on the data but before I do I just want to stay in the app thing for one more SEC because I couldn't agree more, people way underestimate the difficulty of getting customers just to download the stupid app. And in many cases I have a lot of clients that like don't have quite the, Market awareness of Sam's and they'll ask about building an app in before I let any of my clients build an app I take them to an Apple store and we sit down and Apple Store and. Talking thing you'll notice about half the people in an Apple Store are men and women that are my age or older and they're in line at the Genius Bar because they do not know their iTunes password. And guess what you can't do if you don't know your iTunes password and download an app. And so there is just this this huge barrier and the. For normal retailers the mortality of apps is huge two people download it only use it once like the abandonment rates are super depressing so for a lot of people like you go like. Explicitly focusing on app downloads is often a mistake. Um I don't actually see Sam's heavily promoting the act of downloading the app what I see you guys promoting are the. Benefits and the problems that are solved with the app is that I'm assuming that's an intentional decision. Sabrina: [21:00] 100% right because I think if you go into the club which I think is again, the true power and value of a true end-to-end Omni retailer right and and that's our challenge always is when you go into the club you feel the club, right the the first experience coming in like you're like this is awesome and where do I start right and it's a full brand experience and you feel the I feel you see you touch you experience the items. And digital you don't necessarily have the ability to do that so the challenge becomes how do you bring your brand to life, through digital and you have to know those touch points and I would say. You're exactly right is is it's really hard to do say go download our app it's another thing to say hey do you want to get out the door quicker. Jason: [21:47] Get this line. Sabrina: [21:48] And I would tell you I would say 10 out of 10 people are like yeah they're not going to say no I'd like to stay in touch in line the waste my time no they want out and it's actually really yeah. Jason: [21:57] Desert home with the with their their their significant other. Sabrina: [22:01] That's very true like listen okay we'll say nine out of ten, 10th person's a sad sad person but either way the the opportunity becomes okay we'll give them a reason valuable enough for their time and attention that it's worth downloading that app on their phone I think what's been interesting to is navigating the conversations rate because when you see the value of app and you see the growth and app me like yes app app and everything is focused on app you tend to forget the actual member journey to get to the app right so they may have started on desktop, when you know they were sitting at work and me and they were trying to figure out where to start for dinner that night that desktop Behavior may have said okay actually I was looking at something at work today and now I'm pull it up on my phone and they went through mobile web and then ultimately they shop with us a couple times and now all of a sudden oh I didn't realize they had an app that app would be easier right so there's a journey and you can't forget everyone else that that is experiencing it before they made the decision to put that app on their phone and so you it's hard to prioritize and forget about about everyone else you have to understand there's a journey in between. Jason: [23:08] No I couldn't agree more in before I go on I do want to just one shout out to scan and go because it's amongst my favorite digital experiences because unfortunate truth of many digital experiences is, they're awesome and members our customers love them but they often are problematic for us as retailers IE often, it's taking something that the customer used to do and shifting it to something we have to do right so you think about online grocery, the customer used to get the bananas now we're getting the bananas right if those are home delivery the customer used to drive those home now we're driving those home scan and go is one of those rare things where it both increases customer satisfaction or NPS score, and the member is doing something that we used to have to do for them so I feel like that just amazing, on the data side like obviously one reason a lot of people like to get people in the digital echo system and using the app is because you do get all that wonderful data that, describe activating that's one of the areas where I feel like clubs have an unfair advantage because of the membership structure right like most of my retail clients they talked about this capture rate and what they mean is what percentage of my customers do I have any idea what they bought. [24:25] Right right because a lot of people buy with cash or they shop anonymously or, they pre-shop digital and then they you know paid on a different credit card and there's this whole, you know family amalgamation all these complications which is why if you walk out of this room right now there's 47 CD P vendors all trying to help retailers, solve this data Quagmire and I'm not saying it's not still hard at membership-based retailers but you do kind of have an unfair built-in Advantage like you pretty much know. What and how much each members fans and on what. Sabrina: [25:00] And I know they're out there I might just stay in this room and close the door. No but there's a reason why they're booming right because it's a it's a lot of work to figure out I would say yes coming into the membership space I was, very excited and shocked by how much data we really truly had every time you know member makes a purchase we see it so it allows you to kind of. Really understand what it is that's driving their trips how often they're coming where they're shopping what are they buying you can also start to understand their typical journey and behavior, so I'll give you two examples of the way we're kind of leveraging data I know I already talked about app but let me kind of put it into real life for a second. [25:46] One of those is and I'm talking specifically to like end-to-end experience so one of those I'll start with on, specific promotion or sales or event right what gets exciting is you can put this money into Market you can understand where they're coming in so first of all to drive the traffic and you're looking at a year-over-year confer a marketing campaign okay great so the traffic was there and hit the pages you needed it to hit well now you can say okay what they do next right and you can start to say all right did they move from that page to the next page and so you can see the analytics team has done fantastic jobs not only of having the data but making the data. [26:30] Readable digestible and actionable is a completely separate, right so there's a lot of work that happens behind the scenes of late great I'm looking at a table of a massive amount of data but what am I supposed to do with this to make a business decision and what they can do is they can take that and they can build it out for me across the funnel so they'll say okay traffic was up well and then it moved to the next page to it so it actually moved from let's say the home page or landing page we built to the Shelf page with all of the categories and then it moved from that category page to the product page and you can see all the product pages that were tagged with in that event in that campaign, then you can and it has your year-over-year growth of each so you can see the continued strength in growth throughout the funnel and then it moved to check out and ultimately her to cart and ultimately to check out and so you can see okay but you can also see when it's off right what happened okay so something's off you can say oh well that's because X percent of our items ran out of inventory in the first two hours because maybe we didn't estimate, demand properly right and so now all of a sudden okay we'll stop marketing that so go back up to your upper funnel and stop talking about those because you're making some angry members because they're falling off here and not because there's not strength in the funnel, it's because it's not actually available when they tried to go add it to their car so we got them all the way to the PDP and then something breaks. Right so it makes it makes it really easy to be able to do that in a way that allows us to actually pinpoint the issue. Jason: [27:57] Side note that used to be way harder to do in the store circular let's hard to erase the printing when you run out of. Sabrina: [28:04] Yeah it's not it's not exactly it's not exactly possible okay so and then other than the the funnel I think the other thing is understanding kind of their behavior on the pages, so if you think about let's just take the types of traffic coming in where they going and is it working raise so if they're coming in through paid marketing or if they're coming in through CRM or they're coming in through SEO where are they going and is it actually doing its job, right and then once it lands how to use the data up to optimize the right message you're putting in front of them at the right time so, not only just on personalization right so let's take our home page you have, frequently ordered items you have no inspired by a recent views things like that but you also think about well where is it they're clicking on that page the most and how do you take that that, that knowledge and that data and say okay here are the things we need to be putting in front of them based on that traffic driver that came in so we can connect the message, and make sure that we're taking advantage of that quality traffic so that we can actually move them down that funnel. Jason: [29:08] Yeah that's amazing and hearing those two examples it makes me think and hope that we both have kids in school hopefully they become data analysts because. Seems like there's an ever-increasing problem with processing all this data I heard a rumor that Walmart has like seven petrol bytes of data and I don't actually know what a petrol B is, but my seven-year-old tells me it's a big number. Sabrina: [29:33] I don't know what that is either but I'm not doubting it. And you're absolutely right like I think it becomes a if you have so much data right at your hands how do you make sense of it how do you organize it and again make it actionable because otherwise it's just a bunch of days that you're just sitting on and you're not actually doing anything with it to improve the experience, Sokka. Jason: [29:53] Compounding that data problem even longer we have the whole omni-channel, right and you know we used to talk about what percentage of our sales were digital and you know try to get that digital percentage up but increasingly, every customer using digital tools somewhere on the path to purchase and very often they're using physical stuff so how do you guys think about that at Sam's eye. That seems like it makes that whole analytics problem even more. Sabrina: [30:18] Of those it does but it's good right like you don't want them necessarily only shopping in the cupboard only shopping online you want them to think about it and we try to put ourselves, through this Member First mindset. Approach right so what is it that's driving that that needs data that purchase intent so are they just looking for inspiration right they're building their patio where there's getting ready for tailgating so they need a full solution or you know is it they just needed their paper towels or their bananas or their bottled water and on top of that you think about what what's the most convenient way for them to shop at the moment maybe they're on their way home from work and Sam's Club is right there five minutes from their house will they can. [31:00] Hop in because they know that they had a list of they can't remember what was on their list and they're already here so they're just going to do it maybe while they're in there they don't want to deal with the line so we give them another convenient option of scan ago okay well maybe they head home and then all of a sudden that night after Sam's Club is closed they realize they forgot all of the Lunchables for school tomorrow, bummer yeah been there multiple times and also big bummer or you're out of milk and you know your kids are going to cry because they have cereal every morning and now you've got an issue or whatever it is and I think based on whatever situation there and we want to make it convenient for them to be able to choose Sam's Club so you've given them the two options in the club will now you've got multiple options from an online purchase perspective you've got curbside so I'm going to put in my curbside order and I'm going to be able to go get it in the morning when it's ready and it'll be ready just in time or you're going to go you know put in a same-day delivery the next morning and you know you're going to get it really quickly or you can order on you no shipping and get it there in 23 days and you can wait a little bit because you can get free shipping as a plus member so you kind of see the opportunities for us to build around you you remember us have told us was most important to you and what you need so you know what the quality you want a great value you want it conveniently we know that about you so how do we think about all of the different scenarios you might be in and make it as easy as possible for you to choose Sam's. Jason: [32:26] Yeah and I'm assuming those successes and near-misses come up a lot and all that qualitative data on your. Sabrina: [32:34] They tell us yes they tell us they're like you know know but also a lot of times yes it worked. Jason: [32:39] Yeah I worked with a retard once they said there's two outcomes successes and learnings. Sabrina: [32:43] That's exactly right that's exactly right. Jason: [32:46] If that were true I would be a lot smarter than I am so. Sabrina: [32:48] So yeah it's a it's interesting because you see you know from one member of might have been a great experience and the same exact experience didn't work for the next member and it's because it's like well how do we put how do we let them know of all the options that they actually have to shop with us and let them choose the right Journey for them so a lot of it also is an opportunity around awareness right so do they know we have a curbside we just launched delivery not that long ago right so do they even know we have same day delivery I think you then get to the point of in the funnel again is this a conversion issue or is it just an adoption issue or is this an actual awareness issue, right so being able to kind of pinpoint where those opportunities are and the funnel I think is just just as equally important. Jason: [33:31] You know at the beginning of the show you mentioned that earlier in your exams career one of the projects you worked on was the actual Sam's brand which a would be terrifying to me because it's I mean. Is always Gary but then when the blank brand quite literally is the name of an American icon is kind of more. Sabrina: [33:51] Little bit little intimidating. Jason: [33:53] You don't want to screw that one up but when I think of, the sort of original Sam's brand right it was a lot about the store experience right and we've just spent 45 minutes talking about, all the cool new paths to Sam's and a lot of them are digital like do you guys have to think about. What the Sam's Club brand even means to members today in a different way than maybe you you were able to five years ago or ten years ago. Sabrina: [34:23] A hundred percent and I think you know we have continued to evolve with the members to to be able to say hey these are the most important things for them so let's continue to evolve the brand I would say yeah like starting out in the beginning it was really clear and again we used the member feedback to say like if we look at our brand passion index well here are the things that they're talking about and it's not driving a ton of volume and they don't really like it or they're rather neutral okay well when they are talking what are they talking about right both negative and positive and when you've got the - address it and when you've got the positive lean in right and the way you can lean in is on digital, so they not only from all of the marketing channels whether we know we talked about earlier marketing the social media all of those things but it's also on digital in the experience so if you know they like something how do you make it easy for them and bring the brand to life and tell the story so it's not just about again items are merchandising but it's the full membership experience and the ability to say hey like welcome to the club, right I think when we we've identified some of those opportunities when we think about their full Journey so the first year is extremely important to us they become a member. [35:31] If they didn't join in the club how do you make them feel like they're part of the club if they didn't come to a membership desk and say Hey I want to be part of this you might have gotten them through something a non-digital, well we also know that that first 90 days is extremely important and how do you get in front of them and say okay this is awesome welcome to the club and you should be shopping with us digital did you know our Omni proposition did you know the value and convenience that we provide and the team looks at those ways I think one of the things we did was build. [36:03] A digital membership booklet that's like okay we don't really talk about anywhere all of the things that the membership has to offer any more digitally we usually relied on the Associates at the membership desk to do that for us as they're like hey now welcome to the club here's everything you have well when you join digitally you're kind of Flying Blind right so okay I'm here now what do I do right what do I even get and if they don't want to spend a ton of time looking around and or it's not easy for them to find it then how do you introduce the journey that says welcome, look at all this stuff that you now have access to as a member of our club and and really kind of bring that brand to life and feel it even if you can't have your foot in the club so there's opportunities like that where we look for for bringing it to life and I think there's probably many more to go but we use the data and the members to say hey this feels like a gap let's figure out how to address it. Jason: [36:55] I'm in is that the big filter because I. Follow-up question is going to be what are the things that we could expect to see evolve over the next five years and you know we're at a trade show where there's a bunch of vendors that each have a interesting widget that. They want to sell and you every one of them you could imagine use case where that would be really cool and I imagine for someone in your shoes one of the challenges is which of these three hundred things is actually. Going to add the most value to to our members lives right and. Sabrina: [37:27] You're a hundred percent right and which way is the right path and I would say when I talk about Sam's something that I love is that it feels like we run, like an 84 billion dollar startup, and it truly feels that way and one of the reasons it feels that way is because of how quickly we test and learn and you know we work really closely with product and Tech and Engineering with a problem what's the problem we're trying to solve for the number that's what everything starts with right so again back to the member Obsession hey they're saying this is an issue and I think if we could solve it for them it could be really impactful so we give that problem to the product Tech and Engineering teams and they come back with like I think this could be it let's go test, we don't know it might crash and burn but we think this could be a potential path and they do a lot of customer surveys research to say, feels like it's down the right path and could solve for this problem and then they go out and they if it does well great let's try to scale a little bit more maybe move it across some of the platforms and see if it works across desktop mobile web and app maybe IOS and Android different behaviors right and then once they say oh okay no this is actually going to work and they're telling us they really like it we run, and I think that's the way we've done we've always done it is what the members tell us their problems in their pain points it's our job to go solve them for them and then run as quickly as possible and let them tell us whether we figured it out or not. Jason: [38:49] That sounds like a totally sound approach and I know I can't put my thumb on the scale but I hope one of those problems ends up being that I never have to run out of Lunchables again. Sabrina: [38:59] Yeah me too that could be really nice. Jason: [39:02] Significant quality of life. Sabrina: [39:04] My kids would appreciate it. Jason: [39:05] Exactly and sadly Sabrina that is going to be a great place to end it because it's happened again we've used up all our allotted time there are 45 CDP vendors waiting outside this podcasting studio and I've promised them all the time. Sabrina: [39:15] So excited yeah I'll thank you I appreciate it yeah nice of you. Jason: [39:21] But it's been a real Joy chatting with you and we appreciate you sharing a peek inside the covers with all our listeners I hope you'll come back. Sabrina: [39:29] Thank you guys for having me this has been awesome and I've Loved listening to your podcast you guys are extremely entertaining and I'm excited and honored that you guys had me here today. Jason: [39:38] Scot and I both agree that one of us is funny we just don't agree on. Sabrina: [39:41] It's clearly you because I'm replacing him so it's obvious who it is but we won't tell him he'll have to just hear it let he'll have to listen to the his own podcast so he decided not to come to ya. Jason: [39:51] Yeah he definitely does not listen to the show he's like the one person in e-commerce that doesn't listen. Sabrina: [39:54] Perfect yeah oh great. Jason: [39:58] It's been great thanks again and until next time happy commercing!
In Today's Episode: Host: Brandon Elliott, https://zez.am/brandonelliottinvestments Guest: David Williams ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Resourceful Links: How To Get Up To $500,000 Every 6 Months At 0%: https://www.creditcounselelite.com/ Get Your Most Accurate Credit Report: https://www.myscoreiq.com/get-fico-max.aspx?offercode=432121Z8 Best Credit Cards: https://milevalue.com/best-credit-cards/?aff=cce Free Credit Education Resources: https://creditcounselelite.com/articles Guide to Taking Massive Action: https://amzn.to/2IZMN8Z ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Meet Your Host, Brandon: Brandon Elliott went from being off track finding himself on house arrest and burning 40% of his body to getting on track reaching $8.5 million in Assets and being acknowledged part of the "Top 100 Yahoo Finance" by using Credit Cards to buy small multi-family and scaling his businesses using the exact strategies taught in Credit Counsel Elite (CCE). CCE teaches business owners how to get up to $500,000 every 6 months at 0%. By being a member with CCE, you get to learn how to Travel Hack, get access to the 800 FICO Score Club in 30 days or less, fix credit quickly, receive $5K-15K+ of free sign up bonuses, buy Real Estate with Credit Cards, deep dive into Business Credit and Personal credit. To learn more visit: https://www.creditcounselelite.com/ ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Connect with Brandon Elliott: Facebook: https://www.facebook.com/brandonelliottinvestor YouTube: https://www.youtube.com/@BrandonElliottInvestments Instagram: https://www.instagram.com/brandonelliottinvestments LinkedIn: https://www.linkedin.com/in/brandon-elliott-6b1643148
Once the Wards Company, Circuit City really established its identity decades after it was founded. How did the company grow and ultimately die, and what comes next?See omnystudio.com/listener for privacy information.
Do you remember the electronics superstore called Circuit City? If you shopped in the 80s and 90s, the answer is probably yes. How did it get started?See omnystudio.com/listener for privacy information.
In this first part of a two-part episode, Mandy Matney, Liz Farrell and everyone's favorite attorney Eric Bland talk about the suspicious circumstances surrounding Alex Murdaugh's one big case as a lead prosecutor; the untouchable “retired” judges who are reluctant to give up the power (and money) that come with the black robes; and the time Eric had to go to Circuit City to buy something to place at the altar of Dick Harpootlian. As we revisit the ONE CASE Alex tried as a lead prosecutor — the Emmanuel Buckner case in 2019 - we talk in depth about that in episode 73 of Murdaugh Murders Podcast. If you haven't listened to that one yet, we recommend you start there. We also got some really good perspective from Eric on what it is really like out there for young attorneys in South Carolina who weren't born with the last name Murdaugh. Enjoy the show and join us for part two on Wednesday! To support this podcast, consider joining our MMP Premium Membership community. As a member, you will be helping us expand our reach into new cases, helping more victims, and producing meaningful content to hold agencies accountable and change our systems for the better. There will always be a free-to-you version of our content, but this mighty community will enjoy a powerful new way to interact with our teams, get exclusive content, view weekly case recaps & transcripts, listen to enhanced audio episodes, get early access to ad-free video episodes, review case documents, and more. With a community of MMP Premium Members, we intend to: Fund new researchers and journalists to help us shine the sunlight Build a new website and foster a community of sleuths Broadcast trials and hearings on YouTube LIVE to our biggest fans - Live Trial Coverage will soon only be available to Premium Subscribers. Launch a new podcast focusing on where Crime meets Corruption in 2023 Launch Cup of Justice as its own weekly show in 2023 Build a platform for journalists to curate local stories directed at global audiences And much more as we SHINE THE SUNLIGHT! CLICK HERE to learn more: https://bit.ly/3BdUtOE SUNscribe to our free email list to get alerts on bonus episodes, calls to action, new shows and updates. CLICK HERE to learn more: https://bit.ly/3KBMJcP New content will be released every month, but here is what you can expect with your membership: Enhanced versions of Murdaugh Murders Podcast and Cup of Justice Early Access to video versions of Murdaugh Murders Podcast episodes MMP & COJ Transcripts Q&A's with Mandy, Liz, David and other MMP contributors Access to Discord Community Page Ad-free email with updates on the cases and episode recaps Access to Premium Merchandise only available to MMP PREMIUM members And much more as we SHINE THE SUNLIGHT! And a special thank you to our sponsors: Microdose.com, VOURI, and others. Use promo code "MANDY" for a special offer! Find us on social media: Facebook.com/MurdaughPod/ Instagram.com/murdaughmurderspod/ Twitter.com/mandymatney YouTube.com/c/MurdaughMurders Support Our Podcast at: https://murdaughmurderspodcast.com/support-the-show Please consider sharing your support by leaving a review on Apple at the following link: https://podcasts.apple.com/us/podcast/murdaugh-murders-podcast/id1573560247 *The views expressed on the Cup of Justice bonus episodes do not constitute legal advice. Listeners desiring legal advice for any particular legal matter are urged to consult an attorney of their choosing who can provide legal advice based upon a full understanding of the facts and circumstances of their claim. The views expressed on the Cup of Justice episodes also do not express the views or opinions of Bland Richter, LLP, or its attorneys. Learn more about your ad choices. Visit podcastchoices.com/adchoices