Podcasts about opsgenie

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Best podcasts about opsgenie

Latest podcast episodes about opsgenie

Data Engineering Podcast
Improve Data Quality Through Engineering Rigor And Business Engagement With Synq

Data Engineering Podcast

Play Episode Listen Later Jun 30, 2024 59:48


Summary This episode features an insightful conversation with Petr Janda, the CEO and founder of Synq. Petr shares his journey from being an engineer to founding Synq, emphasizing the importance of treating data systems with the same rigor as engineering systems. He discusses the challenges and solutions in data reliability, including the need for transparency and ownership in data systems. Synq's platform helps data teams manage incidents, understand data dependencies, and ensure data quality by providing insights and automation capabilities. Petr emphasizes the need for a holistic approach to data reliability, integrating data systems into broader business processes. He highlights the role of data teams in modern organizations and how Synq is empowering them to achieve this. Announcements Hello and welcome to the Data Engineering Podcast, the show about modern data management Data lakes are notoriously complex. For data engineers who battle to build and scale high quality data workflows on the data lake, Starburst is an end-to-end data lakehouse platform built on Trino, the query engine Apache Iceberg was designed for, with complete support for all table formats including Apache Iceberg, Hive, and Delta Lake. Trusted by teams of all sizes, including Comcast and Doordash. Want to see Starburst in action? Go to dataengineeringpodcast.com/starburst (https://www.dataengineeringpodcast.com/starburst) and get $500 in credits to try Starburst Galaxy today, the easiest and fastest way to get started using Trino. Your host is Tobias Macey and today I'm interviewing Petr Janda about Synq, a data reliability platform focused on leveling up data teams by supporting a culture of engineering rigor Interview Introduction How did you get involved in the area of data management? Can you describe what Synq is and the story behind it? Data observability/reliability is a category that grew rapidly over the past ~5 years and has several vendors focused on different elements of the problem. What are the capabilities that you saw as lacking in the ecosystem which you are looking to address? Operational/infrastructure engineers have spent the past decade honing their approach to incident management and uptime commitments. How do those concepts map to the responsibilities and workflows of data teams? Tooling only plays a small part in SLAs and incident management. How does Synq help to support the cultural transformation that is necessary? What does an on-call rotation for a data engineer/data platform engineer look like as compared with an application-focused team? How does the focus on data assets/data products shift your approach to observability as compared to a table/pipeline centric approach? With the focus on sharing ownership beyond the boundaries on the data team there is a strong correlation with data governance principles. How do you see organizations incorporating Synq into their approach to data governance/compliance? Can you describe how Synq is designed/implemented? How have the scope and goals of the product changed since you first started working on it? For a team who is onboarding onto Synq, what are the steps required to get it integrated into their technology stack and workflows? What are the types of incidents/errors that you are able to identify and alert on? What does a typical incident/error resolution process look like with Synq? What are the most interesting, innovative, or unexpected ways that you have seen Synq used? What are the most interesting, unexpected, or challenging lessons that you have learned while working on Synq? When is Synq the wrong choice? What do you have planned for the future of Synq? Contact Info LinkedIn (https://www.linkedin.com/in/petr-janda/?originalSubdomain=dk) Substack (https://substack.com/@petrjanda) Parting Question From your perspective, what is the biggest gap in the tooling or technology for data management today? Closing Announcements Thank you for listening! Don't forget to check out our other shows. Podcast.__init__ (https://www.pythonpodcast.com) covers the Python language, its community, and the innovative ways it is being used. The Machine Learning Podcast (https://www.themachinelearningpodcast.com) helps you go from idea to production with machine learning. Visit the site (https://www.dataengineeringpodcast.com) to subscribe to the show, sign up for the mailing list, and read the show notes. If you've learned something or tried out a project from the show then tell us about it! Email hosts@dataengineeringpodcast.com (mailto:hosts@dataengineeringpodcast.com) with your story. Links Synq (https://www.synq.io/) Incident Management (https://www.pagerduty.com/resources/learn/what-is-incident-management/) SLA == Service Level Agreement (https://en.wikipedia.org/wiki/Service-level_agreement) Data Governance (https://en.wikipedia.org/wiki/Data_governance) Podcast Episode (https://www.dataengineeringpodcast.com/nicola-askham-practical-data-governance-episode-428) PagerDuty (https://www.pagerduty.com/) OpsGenie (https://www.atlassian.com/software/opsgenie) Clickhouse (https://clickhouse.com/) Podcast Episode (https://www.dataengineeringpodcast.com/clickhouse-data-warehouse-episode-88/) dbt (https://www.getdbt.com/) Podcast Episode (https://www.dataengineeringpodcast.com/dbt-data-analytics-episode-81/) SQLMesh (https://sqlmesh.readthedocs.io/en/stable/) Podcast Episode (https://www.dataengineeringpodcast.com/sqlmesh-open-source-dataops-episode-380) The intro and outro music is from The Hug (http://freemusicarchive.org/music/The_Freak_Fandango_Orchestra/Love_death_and_a_drunken_monkey/04_-_The_Hug) by The Freak Fandango Orchestra (http://freemusicarchive.org/music/The_Freak_Fandango_Orchestra/) / CC BY-SA (http://creativecommons.org/licenses/by-sa/3.0/)

Lenny's Podcast: Product | Growth | Career
Hard-won lessons building 0 to 1 inside Atlassian | Tanguy Crusson (Head of Jira Product Discovery)

Lenny's Podcast: Product | Growth | Career

Play Episode Listen Later Jun 16, 2024 114:02


Tanguy Crusson is the product lead for Jira Product Discovery at Atlassian. In his more than 10 years at the company, he has been instrumental in taking several new products from zero to one, including HipChat, Statuspage, and Jira Product Discovery. In this episode, we dive deep into the struggles of innovating and building new products inside a large company. Tanguy shares candid stories about what worked, what didn't, and his many hard-won lessons learned about how to successfully build 0 to 1. We cover:• Why large companies with so many advantages still fail at creating new products• Lessons learned from building HipChat• How to avoid common pitfalls like competitive myopia and premature scaling• Lessons learned from the acquisition and integration of Statuspage• Insights from the success of Jira Product Discovery• Tactics for protecting your “ugly babies”• The power of “lighthouse users”• The importance of having a “why now”• Much more—Brought to you by:• Vanta—Automate compliance. Simplify security• WorkOS—Modern identity platform for B2B SaaS, free up to 1 million MAUs• Coda—The all-in-one collaborative workspace—Find the transcript at: https://www.lennysnewsletter.com/p/building-0-to-1-inside-atlassian-tanguy-crusson—Where to find Tanguy Crusson:• X: https://x.com/tanguycrusson• LinkedIn: https://www.linkedin.com/in/tanguy-crusson-99832a—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Tanguy's background(02:30) Tanguy's journey at Atlassian(07:03) The challenges of innovating in large companies(10:42) Atlassian's high bar for excellence (12:58) The HipChat story: successes, failures, and lessons learned(20:47) Lessons learned from building HipChat(33:49) Statuspage: a journey of perseverance(39:48) Acquisition challenges and lessons(47:22) Strategic decisions: build, buy, or partner?(48:17) Learning to articulate "why now"(54:08) A quick summary of lessons in this episode(55:40) The success and pain of launching Jira Product Discovery (58:10) Incubating new products: the Point A program(01:00:13) Failure is the most likely outcome(01:04:15) Atlassian's four-phase approach to launching new products(01:09:20) Breaking rules without breaking trust(01:16:16) Early success and team autonomy(01:17:22) Innovating without disrupting existing customers(01:23:17) The Lighthouse Users program(01:30:00) Protecting and nurturing new ideas(01:36:14) Balancing innovation with personal well-being(01:38:17) A reminder to look after yourself(01:42:06) Lightning round—Referenced:• Atlassian: https://www.atlassian.com/• HipChat: https://community.atlassian.com/t5/Hipchat/ct-p/hipchat• Stride: https://community.atlassian.com/t5/Stride/ct-p/stride• Statuspage: https://www.atlassian.com/software/statuspage• Opsgenie: https://www.atlassian.com/software/opsgenie• Jira Product Discovery: https://www.atlassian.com/software/jira/product-discovery• HipChat billboard: https://x.com/HubSpot/status/654696998126272512• Announcing our new partnership with Slack: https://www.atlassian.com/blog/announcements/new-atlassian-slack-partnership• Slack shows it's worried about Microsoft Teams with a full-page newspaper ad: https://www.theverge.com/2016/11/2/13497766/slack-microsoft-teams-new-york-times-ad• What Is ‘Dogfooding'?: https://www.nytimes.com/2022/11/14/business/dogfooding.html• Jira: https://www.atlassian.com/software/jira• Confluence: https://www.atlassian.com/software/confluence• PagerDuty: https://www.pagerduty.com/• New Relic: https://newrelic.com/• BigPanda: https://www.bigpanda.io/• Transparent Uptime: http://www.transparentuptime.com/• Vision, conviction, and hype: How to build 0 to 1 inside a company | Mihika Kapoor (Product at Figma): https://www.lennysnewsletter.com/p/vision-conviction-hype-mihika-kapoor• Figma: https://www.figma.com/• Lessons from Atlassian: Launching new products, getting buy-in, and staying ahead of the competition | Megan Cook (head of product, Jira): https://www.lennysnewsletter.com/p/lessons-from-atlassian-launching• Noah Weiss on LinkedIn: https://www.linkedin.com/in/noahw/• Tanguy's LinkedIn post about “lighthouse users”: https://www.linkedin.com/posts/tanguy-crusson-99832a_lighthouse-users-one-of-the-pm-techniques-activity-7176654510801502210-hWNi/• Pixar Chief: Protect Your ‘Ugly Babies' (Your Unsightly Ideas): https://www.forbes.com/sites/andyboynton/2014/03/17/pixar-chief-protect-your-ugly-babies-your-unsightly-ideas/• Atlas: https://www.atlassian.com/software/atlas• Point A: https://www.atlassian.com/point-a• Scott Farquhar on LinkedIn: https://www.linkedin.com/in/scottfarquhar• Who: A Method for Hiring: https://www.amazon.com/Who-Method-Hiring-HC-2008/dp/B004C79SRS/• Hakim's Odyssey: Book 1: From Syria to Turkey: https://www.amazon.com/Hakims-Odyssey-Book-Syria-Turkey/dp/1637790007• Living with the Earth, Volume 1: Permaculture, Ecoculture: Inspired by Nature: https://www.amazon.com/Living-Earth-Gardeners-Permaculture-Ecoculture/dp/1856232603/• INRIA: https://en.wikipedia.org/wiki/French_Institute_for_Research_in_Computer_Science_and_Automation• How a Hydrofoil Works: https://web.mit.edu/2.972/www/reports/hydrofoil/hydrofoil.html• What Is Kitefoil or Foilboarding?: https://www.whenitswindy.com/wp/?page_id=534• Freediving: https://en.wikipedia.org/wiki/Freediving• Tanguy's freediving stats: https://www.aidainternational.org/Athletes/Profile-00000000-0000-0000-0000-000000000a45• Perplexity: https://www.perplexity.com/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Engineering Kiosk
#60 On-Call: Warum auch Software-Engineers auf Rufbereitschaft sein sollten

Engineering Kiosk

Play Episode Listen Later Feb 28, 2023 59:31


On-Call bzw. Rufbereitschaft: Eine ewige Hass-Liebe?Software-Engineers entwickeln die Applikationen. Doch wer maintained diese und bringt diese wieder zurück ins Leben, wenn die Applikationen mal abstürzen? Im klassischen Sinne sind das System-Administratoren. Und für die meisten in diesem Beruf gehört On-Call dazu. Doch ist dies auch im modernen Dev-Ops-Umfeld und in Voll-Autonomen Teams der Fall? Welche Herausforderungen gibt es beim On-Call? Sollten Software-Engineers genauso auf Rufbereitschaft sein? Wie sieht ein strukturierter On-Call-Prozess aus? Und was muss getan werden, um einen solchen zu etablieren? Und welche Modelle zur Bezahlung bzw. Kompensation gibt es, wenn man auch nach der Arbeit für seine App gerade steht?All das und noch viel mehr gibt es in dieser Episode.Bonus: Was Pager mit Tamagotchi zu tun haben und ob On-Call zu einer Handy-Phobie führt.Schaut vorbei in unserer neuen Community: https://engineeringkiosk.dev/join-discord Das schnelle Feedback zur Episode:

Kariyer Sohbetleri
Site Reliability Engineering ve Türkiye'de Girişim Kurmak

Kariyer Sohbetleri

Play Episode Listen Later Jan 22, 2023 80:42


Mustafa Akın - Site Reliability Engineering ve Türkiye'de Girişim Kurmak - Mustafa Akın Kimdir? Mustafa Akın 2013 yılı Bilkent Bilgisayar Mühendisliği bölümü mezunu. Master eğtimini de aynı bölümde Container Scheduling alanında yaptıktan sonra sektörde T2, Havelsan da yazılım mühendisi olarak çalıştıktan sonra Opsgenie de 5 sene boyunca SRE olarak görev aldı. Opsgenie'nin Atlassian tarafından satın alınmasının ardından son 2 senesini SRE Architect olarak geçirdikten sonra, Atlassian'dan ayrılarak Resmo'yu ScaleX Ventures dan 1.3 milyon $ pre-seed yatırım alarak kurdu. Resmo şirketlerin Cloud Ve SaaS varlıklarını toplayarak SQL ile sorgulanmasını ve güvenliğini sağlıyor. Resmo şu an 12 kişilik bir ekip. - Hakkımızda Kesişen Yollar Derneği, eğitim ve sosyal hizmet alanlarında Türkiye'ye yönelik çeşitli projeler geliştirmekte ve etkinlikler düzenlemektedir. Bu projeler ve etkinliklerdeki amacımız eğitimde fırsat eşitsizliğini azaltmak ve bunu yaparken de bambaşka dünyaları ve farklı hayat tarzlarını kesiştirmek, birbirimizden öğrenmek, esinlenmek ve birbirimize ilham kaynağı olmak. Her şeyin başı eğitim fakat biz bunun farklılıklara saygıyı, hoşgörüyü, empatiyi ve sosyal sorumluluk bilincini aşılayan bir eğitim olduğuna inanıyoruz. Bu inancı bizimle paylaşan ve bize destek olmak isteyen, etnik kökeni, inancı, siyasi görüşü, cinsiyeti, cinsel yönelimi ve yaşı ne olursa olsun herkesle ortak bir paydada buluşabileceğimize inanıyoruz. - Sosyal Medya ve İletişim : https://allmylinks.com/crossingpaths Bize destek olmak için : http://bit.ly/cpathsdonation

Engineering Kiosk
#38 Monitoring, Metriken, Tracing, Alerting, Observability

Engineering Kiosk

Play Episode Listen Later Sep 27, 2022 55:50


Wie würde heutzutage ein moderner Logging, Metriken, Monitoring, Alerting und Tracing-Stack aussehen?Im Infrastruktur-Bereich gibt es zu jedem Bereich etliche Tools. Cloud-Native ist das Buzzword der Stunde. In dieser Episode erzählt Andy, wie er einen modernen Stack für ein Side-Projekt für die Bereiche Logging, Metriken, Monitoring, Alerting und Tracing aufsetzen würde. Unter anderem geht es dabei um Fragen wie: Was sollte man eigentlich alles loggen? Wie kann man von einem Alert angerufen werden? Wie visualisiert man Daten in schönen Graphen? Brauchen wir Tracing? Und was ist Observability?Bonus: Engineering Porn und Buzzword-Bingo.Feedback (gerne auch als Voice Message)Email: stehtisch@engineeringkiosk.devTwitter: https://twitter.com/EngKioskWhatsApp +49 15678 136776Gerne behandeln wir auch euer Audio Feedback in einer der nächsten Episoden, einfach Audiodatei per Email oder WhatsApp Voice Message an +49 15678 136776LinksEpisode #37 Mit IT-Büchern Geld verdienen? Wer liest überhaupt noch Bücher?: https://engineeringkiosk.dev/podcast/episode/37-mit-it-b%C3%BCchern-geld-verdienen-wer-liest-%C3%BCberhaupt-noch-b%C3%BCcher/?pkn=shownotes Episode #17 Was können wir beim Incident Management von der Feuerwehr lernen?: https://engineeringkiosk.dev/podcast/episode/17-was-k%C3%B6nnen-wir-beim-incident-management-von-der-feuerwehr-lernen/?pkn=shownotes Sentry: https://sentry.io/Datadog: https://www.datadoghq.com/Splunk: https://www.splunk.com/Elasticsearch: https://www.elastic.co/de/enterprise-search/Logstash: https://github.com/elastic/logstashKibana: https://github.com/elastic/kibanaOpenSearch: https://opensearch.org/Elastic Cloud: https://www.elastic.co/de/cloud/Aiven: https://aiven.io/Fluentd: https://www.fluentd.org/Amazon S3 und S3 Glacier: https://aws.amazon.com/de/s3/Amazon Athena: https://aws.amazon.com/de/athena/Prometheus: https://prometheus.io/VictoriaMetrics: https://github.com/VictoriaMetrics/VictoriaMetricsInfluxDB: https://www.influxdata.com/M3 Metrics Engine: https://m3db.io/Prometheus Node Exporter: https://github.com/prometheus/node_exporterGrafana: https://github.com/grafana/grafanaPromQL: https://prometheus.io/docs/prometheus/latest/querying/basics/OpsGenie: https://www.atlassian.com/de/software/opsgenieJaeger: https://www.jaegertracing.io/Zipkin: https://zipkin.io/OpenTracing: https://opentracing.io/OpenTelemetry: https://opentelemetry.io/yak shaving: https://seths.blog/2005/03/dont_shave_that/Cloud Native Computing Foundation: https://www.cncf.io/Sprungmarken(00:00:00) Intro(00:00:50) Wolfgangs MySQL-Buch(00:02:11) Heutiges Thema: Wie würde Andy die Themen Monitoring, Alerting, Metriken und Logging bei einem Side Projekt angehen?(00:04:49) Warum brauchst du Logging, Monitoring, Metriken und Tracing?(00:07:29) Logging von Exceptions, Warnings und anderen Fehler, Logging und der ELK-Stack(00:16:06) Was sollte man eigentlich alles loggen?(00:19:22) Log-Rotation und Log-Retention auf Object-Storage(00:27:30) Metriken mit Prometheus(00:31:46) Visualisierung von Metriken mit Grafana(00:34:25) Intelligente Alerting Systeme und die richtigen Schwellenwerte finden(00:38:47) Alerts senden und anrufen lassen(00:43:22) Tracing: Was ist das und brauchen wir das?(00:48:49) Was ist Observability?(00:51:42) Iterativer Aufbau seiner Plattform und Alternativen(00:54:49) Keine bezahlte Werbung(00:55:14) Outro und FeedbackHostsWolfgang Gassler (https://twitter.com/schafele)Andy Grunwald (https://twitter.com/andygrunwald)Feedback (gerne auch als Voice Message)Email: stehtisch@engineeringkiosk.devTwitter: https://twitter.com/EngKioskWhatsApp +49 15678 136776

Revenue Builders
The Busiest Man in Venture Capital with Neeraj Agrawal

Revenue Builders

Play Episode Listen Later Aug 11, 2022 73:26


In this episode of the Revenue Builders podcast, Neeraj Agrawal, General Partner at Battery Ventures, joins our hosts John Kaplan and John McMahon to discuss the nitty gritty of doing business in today's markets. Neeraj sits on more than a dozen boards and has invested in several companies that have gone on to stage IPOs. As a serial investor with a long list of companies in his portfolio, Neeraj knows a thing or two about helping startups turn an idea into a full-fledged company. Tune in to hear actionable tips on leadership, growth, and revenue from the man himself, including how he chooses the companies he works with as an investor. Additional Resources:Donate to Hack Diversity: https://www.hackdiversity.com/LinkedIn: https://www.linkedin.com/in/neerajagrawal2000/5 Traits of Successful Leaders: https://forc.mx/3BrMkHhListen to More Revenue Builders: https://forc.mx/3bfW5OdHIGHLIGHTS4 key dimensions that determine the success of companies Timing is more predictive of success than market sizeGreat product and sales processes are crucial for sustainable growthLessons learned from successful and failed investments Technical founders aren't necessarily the best CEOs The bull market is on its way out, what about it?Your company reputation is everythingHow Neeraj chooses the companies that he works withGUEST BIONeeraj joined Battery in 2000 and invests in SaaS and internet companies across all stages. He has invested in several companies that have gone on to stage IPOs, including Bazaarvoice (NASDAQ: BV); Coupa (NASDAQ: COUP); Guidewire Software (NYSE: GWRE); Marketo (NASDAQ: MKTO, acquired by Vista Equity Partners); Nutanix (NASDAQ: NTNX); Omniture (NASDAQ: OMTR, acquired by Adobe); RealPage (NASDAQ: RP); and Wayfair (NYSE: W).He also invested in several companies that have experienced M&A events, such as A Place for Mom (acquired by Warburg Pincus); AppDynamics (acquired by Cisco); Brightree (acquired by ResMed); Chef (acquired by Progress); Glassdoor (acquired by Recruit Holdings); Internet Brands (acquired by Hellman & Friedman); Kustomer (acquired by Meta); OpsGenie (acquired by Atlassian); Stella Connect (acquired by Medallia, Inc.); and VSS Monitoring (acquired by Danaher). Neeraj also played a key role in several other Battery investments including Groupon (NASDAQ: GRPN); ITA Software (acquired by Google); and Sabre (NASDAQ: SABR).Neeraj is currently on the boards of Braze (NASDAQ: BRZE), Compt, Catchpoint, Dataiku, Level AI, LogRocket, Pendo, Reify Health, Repeat, Scopely, Shortcut (formerly Clubhouse), Sprinklr (NYSE: CXM), Tealium, Wunderkind (formerly BounceX), Workato and Yesware. He is a board observer for InVision and Mattermost. Neeraj has also made seed investments in companies including 8fig, Dooly, PayStand, Proton, Reibus International and UserGems since 2020.QUOTESNeeraj on the challenge of timing your investment: "The challenge often is if you invest too early, you've got a good idea but you run out of money before the inflection point happens. And if you invest too late, somebody else captures the market. Having a sense of the timing is really important and like most things in life, luck has a lot to do with it."Neeraj on why both product and sales are crucial for success: "Ultimately, great companies are built on great products and great sales. You can kind of fake it for a while now on the sales side, but the longer you wait to put in the fundamentals, the harder it is to do later." Neeraj on how he chooses the companies that he backs: "Life's too short. If this isn't a person that I want to back from beginning to exit, they don't have the right coachability and skill to read my mind, it's probably time to move on and look at other investments."Check out John McMahon's book here: https://www.amazon.com/Qualified-Sales-Leader-Proven-Lessons/dp/0578895064

Voice of the DBA
Scripting Makes Mistakes Easier Than Ever

Voice of the DBA

Play Episode Listen Later Apr 21, 2022 5:22


A number of you likely use Atlassian products like Jira, Confluence, Opsgenie, or something else. You might have been affected by a large outage they had (post incident blog, Company Q&A, TechRepublic report) recently which lasted at least 9 days. I don't know if all customers have their data back and are working, but this was a surprisingly poorly handled incident according to a number of reports from customers. There's a great write-up from the outside that you might want to read. The bottom line in this issue is that Atlassian looked to deactivate a legacy product with a script, but they apparently didn't communicate well among their teams. The script ended up using the wrong customer IDs and also marked the sites for permanent removal, not temporary removal (soft delete). While they supposedly test their restore capabilities, they weren't prepared for partial restores of subsites. I'm guessing this is likely a partial database restore, which many of us know is way more complex than a full database restore. Read the rest of Scripting Makes Mistakes Easier Than Ever

Break Things On Purpose
JJ Tang: People, Process, Culture, Tools

Break Things On Purpose

Play Episode Listen Later Apr 19, 2022 13:59


In this episode, we cover:00:00:00 - Introduction00:00:57 - Rootly, an incident management platform 00:02:20 - Why build Rootly00:06:00 - Unique aspects of Rootly00:09:50 - How people should use Rootly Links Referenced:rootly.com/demo: https://rootly.com/demo TranscriptJJ: How do you now get this massive organization to change the way that they work? Even if they were following, like, a checklist and Google Docs, that still marks as a fairly significant cultural change, and so we need to be very mindful of it.Jason: Welcome to another episode of Build Things on Purpose, part of the Break Things on Purpose podcast. In our build episodes, we chat with the engineers and developers who create tools that help us build modern applications, or help us fix them when they break. In this episode, JJ Tang, co-founder of Rootly, joins us to chat about incident response, the tool he's built, and the lessons he's learned from incidents.So, in this episode, we've got with us JJ Tang, who's the co-founder of a company and a tool called Rootly, welcome to the show.JJ: Thank you, Jason, super excited to be here. Big fan of what you guys are doing over at Gremlin and all things Chaos Engineering. Quick intro on my side. I'm JJ, as you mentioned. We are building Rootly, which is an incident management platform built on top of Slack.So, we help a bunch of different companies automate what we believe to be some of the most manual and tedious work when it comes to incidents, like creating virtual war rooms, Zoom Bridges, tracking your action items on Jira, generating your postmortem timeline, adding the right responders, and generally just helping build that consistency. So, we work with a bunch of different fast-growing tech companies like Canva, Grammarly, Bolt, Faire, Productboard, and also some of the more traditional ones like Ford and Shell. So, super excited to be here. Hopefully, I have some somewhat engaging insight, I hope. [laugh].Jason: Yeah, I think you will because in our discussions previously, we've always had fantastic conversations. So, you've kind of covered a lot of the first question that I normally ask, and that's what did you build? And so as you explained, Rootly is an incident management tool; works with Slack. But that naturally leads into the other question that I asked our Build Things guests, and that's why did you build this? Was it something from your experience as an engineer that you're just like, “I need a tool to solve this?” What's the story behind Rootly?JJ: Yeah, definitely. Sorry to jump the gun on the first question. I was a little bit too excited, I think. But yeah, so my co-founder, and I—his name is Quinton—we both used to work at Instacart, the grocery delivery startup. He was there super, super early days; he was actually one of the first SREs there and kind of built out that team.And I was more on the product side of things, so I helped us build out our enterprise and last-mile delivery products. If you're curious what does [laugh] grocery have to do with reliability, actually, not that much, but the challenges we were dealing with were at very great scale. So, it all started back when the pandemic first started getting kicked off. Instacart was growing rapidly at the time, we were scaling really well, we were heading the numbers where we want it to be, but with suddenly the lockdowns occurring, everyone overnight who didn't care about grocery delivery and thought, “Well, why don't I just drive to Walmart,” [laugh] suddenly wanted to order things on Instacart. So, the company grew 5, 600%, nearly overnight.And with that, our systems just could not handle the load. And it'd be the most obscure incidents you wouldn't think would break, but under such immense stress and demand, we just couldn't keep the site up all the time. And what that really exposed on our end was, we don't have a really good incident management process. What we were doing was, we kind of just had every engineer in a single incident channel on Slack. And if you got paged, you just kind of ping in there. “I just got woken up. Did anyone else? Does this look legit?”And there was no formal way, so there was no consistency in terms of how the incidents were created. And then, of course, from that top-of-funnel into the postmortem, there wasn't too much discipline there. So, we really thought about, you know, after the dust kind of settled, there must be a better way to do this. And like most organizations that we work with, you start thinking about how can I build this myself?I think there's probably a little bit of a gap right now in this space. People generally understand monitoring tools really well, like New Relic, Datadog, alerting tools super well, PagerDuty, Opsgenie, they do a really good job at it. But everything afterwards, the actual orchestration and learning from the incidents tends to be a little bit sparse. So, we started embarking on our own. And for my co-founder's side of things, he was more at the heart of the incident than I was. I think I was the one complaining about and breathing down his neck a little bit about why things [laugh] sometimes weren't working.And—yeah, and, you know, as we started thinking about internal solutions, we took a step back and thought, “Well, you know, if Instacart is facing this problem then I think a lot of companies must be as well.” And luckily, our hypothesis has proven to be true, and yeah, the rest is just history now.Jason: That's really fascinating, particularly because, I mean, it is such a widespread issue, right? And I think I've experienced that as well, where you've got a general on-call or incidents channel, and literally everybody in the organization's in there, not just engineers, but—like yourself—product people and customer success or support folks are all in there. And the idea is this, sort of—it's a giant, giant crowd of folks who are just, like, waiting and wondering. And so having a tool to help manage that is extremely useful. As you started building out this tool, I'm starting to think there are starting to become a lot more incident management tools or incident response management tools, so talk to me about what are the unique points about Rootly?Because I suspect that a lot of it is influenced from, “These are the pain points that I had during my incidents,” and so you pulled them over? And so I'm curious, what are those that you brought to the tool that really help it shine during an incident?JJ: Yeah, definitely. I think the space that we're in right now is certainly heating up as you go to the different conferences and the content that's put out there. Which is great because that means everyone is educating the broader audience of what's going on and just makes my job just a little bit easier. There's a couple, you know, original hypothesis that we had for the product that just ended up not being as important. And that has really defined how we think about Rootly and how we differentiate a lot of what we do.How we did incidents at Instacart wasn't all that unique, you know? We used the same tools everyone else did. We had Opsgenie, we used Slack, Datadog, Jira, we wrote our postmortems on Confluence, stuff like that, and our initial reaction was, “Well, people are using the same tools, they must be following a very similar process.” And we also looked and worked a lot with people that are deep into the space, you know, Google, Stripe, the Airbnbs of the world, people that have a very formal process. And so we actually embarked on this journey building a relatively opinionated tool; “This is how we think the best incidents can be run.” And that actually isn't the best fit for everyone.I think if you had no incident management process whatsoever, that's great. You know, we give you super powerful defaults out of the box, like we do today, and you kind of can just hit the ground running super fast. But what we found is despite everyone using basically the same kind of tools, the way they use it is super different. You might only want to create a Zoom Bridge for, you know, high severity incidents, whereas someone else wants to create it for every single incident, for example. So, what we did was really focus on how do we balance between building something that's opinionated versus flexible, where should customers be able to turn the knobs and the dials.And a big part of it is we built what we call our workflows, and that allows customers to create a process that it's very similar to theirs. And a part of that we didn't anticipate at the very beginning was, although the tool is super simple to use, I think or average install time is probably 13 minutes, all the integrations and everything on a quick call with our customers, the really heavy lifting comes with, how do you now get this massive organization to change the way that they work? Even if they were following, like, a checklist in Google Docs, that still marks as a fairly significant cultural change, and so we need to be very mindful of it. So, we can't be just ripping tools out of their existing stack, we can't be wildly changing every process; everything has to happen progressively, almost, in a way. And that is a lot more digestible than saying you're going to replace everything.So, I think that's probably one of the key differences is we tend to lean more on the side of playing with your existing stack versus changing everything up.Jason: That's a really good insight, particularly because coming from Chaos Engineering, and that is almost entirely changing the way that people work, right, is Chaos Engineering is a new practice, so I definitely empathize with you, or sympathize with you on that struggle of, like, how do you change what people are doing and really get them to embrace it? That said, being opinionated is also a really good thing because you have a chance to lead people, and so that leads me to our final question that we always ask folks—and this is where being opinionated is good—but if folks were to use Rootly, or just even wanted to improve their incident response processes in general, what are some of those opinions that you had about how people should be doing that, that they should consider embracing?JJ: Yeah, that's an awesome question. So, a couple things, a little bit related to your second question that we initially thought but just proved to not be as important for us, everything that we build at the beginning—and still build—is relatively laser-focused on helping you get to that resolution as fast as possible. But from an organizational perspective, what we found is, people don't think about incident management success as how quickly they can resolve an incident. A lot of it's actually just having that security and framework and consistency around the incident. So ironically, as a tool in incident management, the most important things are actually around your people and the process and the culture that you can develop around the tool.No matter how good of something that we build, you know—let's say you're an organization, you just bring in Rootly, you have a very blameful way of handling postmortems, no one generally understands how severities in organization work, you're super laser-focused on, you know, tracking MTTR, which can not always be the best metric, but you still want to interpret it as such, it's very difficult to make the tool successful. So, that's the biggest advice that we give to our customers is when we see those type of red flags from, like, a process and culture standpoint, we'll try to guide them the best that we can. And we'll also do it from a product perspective. What you get out of the box today, we have companies as small as, you know, 20 for example, just kind of being able to hit the ground running; they'll use workflow templates that are pre-built based on some best practices that we've seen to just kind of layer in that framework. So, I think that would be a really big one that we've noticed is it's not all about us; it's not all about the product and the benefits that we can provide; it's about how we can actually enable our customers to get to that stage.Jason: I love that answer. Well, JJ, thanks for being a guest on the show and sharing a bit more about your journey and the journey of Rootly. If folks are interested in trying out the product and getting better at incident response, where can they find more info about you and about Rootly?JJ: Yeah. You can just visit rootly.com/demo. We do offer a 14-day trial if you want to sign up for free.If you want to talk to one of us or partnerships team, you're welcome to book a personalized session. I recommend that because then you get to see my super cute dog that isn't with me right now and wouldn't matter because this is audio only, but I love showing her off. That's my favorite part of my job.Jason: So, if you want to go see JJ's dog, or learn more about Rootly and incident management, go check it out. Thanks again.JJ: Yeah, thanks for having me.Jason: For links to all the information mentioned, visit our website at gremlin.com/podcast. If you liked this episode, subscribe to the Break Things on Purpose podcast on Spotify, Apple Podcasts, or your favorite podcast platform. Our theme song is called “Battle of Pogs” by Komiku, and it's available on loyaltyfreakmusic.com.

5 Dakikada Teknoloji Gündemi
318- Eski Opsgenie mühendislerinin kurduğu Resmo, 1,3 milyon dolar tohum öncesi yatırım aldı. WhatsApp mesajlarına emoji tepkileri geliyor. -23/03/2022- 5DTG-

5 Dakikada Teknoloji Gündemi

Play Episode Listen Later Mar 22, 2022 4:00


Merhaba teknoloji sever, hem seni daha iyi tanımak hem de içeriklerimizi senin daha çok işine yarayacak hale getirmek için bir anket hazırladık. Ankete buraya tıklayarak ulaşabilirsin, bizim için fikirlerin çok önemli. Mail bültenimize abone olmak için tıklayın. 5 Dakikada Teknoloji Gündemi Tarih: 23 Mart 2022 Eski Opsgenie mühendislerinin kurduğu Resmo, 1,3 milyon dolar tohum öncesi yatırım aldı. WhatsApp mesajlarına emoji tepkileri geliyor. Apple, Hollanda'da dokuzuncu kez tam 5 milyon euro ceza aldı. Snapchat, artırılmış gerçeklik içerikleri oluşturmalarına olanak tanıyan Custom Landmarkers özelliğini duyurdu. Podcast Boş İşler'de Önceki Bölümlerimiz

Made in Turkey
138 - Serhat Can ile Resmo'nun Hikayesi

Made in Turkey

Play Episode Listen Later Jan 22, 2022 30:25


Opsgenie ekibinden tanıdığımız Serhat Can ile yeni girişimleri Resmo'nun kuruluş hikayelerini ve hedeflerini konuştuk. 00:20 Serhat Can kimdir, şimdiye kadar neler yapmıştır? 01:39 Resmo fikri nasıl doğdu? 02:52 Resmo hangi sorunu çözüyor?  07:00 Resmo'nun hedef pazarı 15:21 İlk müşterileri (design partner) bulma 23:18 Startup kurmayı düşünen deneyimli profesyonellere tavsiyeler Bölümden Kişiler ve Linkler: Serhat Can: https://www.linkedin.com/in/serhatcan/  Resmo: https://www.resmo.com/  Mustafa Akın: https://www.linkedin.com/in/mustafaakin/  Berkay Mollamustafaoğlu: https://www.linkedin.com/in/berkay/  Resmo iş ilanları: https://www.resmo.com/careers  Serhat ile 2020 yılında çektiğimiz bölüm: https://cagrisarigoz.com/2020/06/19/serhat-can-atlassian-opsgenie/ 

Un paseo por las nubes de Atlassian
EP5 - Todo lo que ofrece Atlassian Cloud al ITSM

Un paseo por las nubes de Atlassian

Play Episode Listen Later Apr 19, 2021 66:08


Hablamos sobre la nueva cara de lo que conocíamos como Jira Service Desk, ahora Jira Service Management, además comentamos algunas novedades de Insight, Halp y Opsgenie, y la gran solución Atlassian como SaaS para la gestión de servicios de TI (ITSM). Además, invitamos a Patricia Martínez Jaray, Agile Lead del Grupo Carreras, quién comenta cómo las herramientas Atlassian se han convertido en una pieza fundamental en el negocio. Escucha todos los episodios de Un paseo por las nubes de Atlassian, aquí - https://bit.ly/3iV9QzN

Tank Talks
Tank Talk: Reid Christian (General Partner @ CRV) - Investing in SaaS for the Next 50 Years

Tank Talks

Play Episode Listen Later Aug 26, 2020 27:52


On today’s Tank Talk! We welcome our guest Reid Christian, General Partner @ CRV (Charles River Ventures).On today's Talk, we ask Reid about his journey starting out on the investment banking and private equity side at RBC Capital Markets and Symmetric Capital in Boston. Next, we dig into his transition to venture capital with his role at Battery Ventures and the challenges he faced moving from the corporate banking side over to traditional venture capital. We dig into his lead investment into OpsGenie’s $10M Series A raise and his role in the quick acquisition that followed by Atlassian two years later for almost $300M.Up next, we ask Ried about his decision to join CRV as a Partner at the 50-year-old Venture fund and how the firm is investing in SaaS for the next 50 years. We discuss his predictions for SaaS over the next decade and what areas he’s most excited about that he has yet to invest in. Finally, we ask Reid about his firm's thoughts on holding investments post-IPO and the recent push towards Direct Listing and SPACs in the tech space.This Tank Talk really makes you appreciate the long-term vision firms like CRV have towards investing and their ability to stay focused on early-stage ventures while seeing half of their portfolio companies go on to be public or get acquired.Books Mentioned In The Show:-The Four - The Hidden DNA of Amazon, Apple, Facebook and Google- Startupland - How Three Guys Risked Everything to Turn an Idea into a Global Business- Good to Great - Why Some Companies Make the Leap...and Others Don'tReid’s words of inspiration - “There’s almost no better time to be an entrepreneur”Follow Matt Cohen and Tank Talks here! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tanktalks.substack.com

Tank Talks
Tank Talk: Reid Christian (General Partner @ CRV) - Investing in SaaS for the Next 50 Years

Tank Talks

Play Episode Listen Later Aug 25, 2020


On today’s Tank Talk! We welcome our guest Reid Christian, General Partner @ CRV (Charles River Ventures).On today's Talk, we ask Reid about his journey starting out on the investment banking and private equity side at RBC Capital Markets and Symmetric Capital in Boston. Next, we dig into his transition to venture capital with his role at Battery Ventures and the challenges he faced moving from the corporate banking side over to traditional venture capital. We dig into his lead investment into OpsGenie’s $10M Series A raise and his role in the quick acquisition that followed by Atlassian two years later for almost $300M.Up next, we ask Ried about his decision to join CRV as a Partner at the 50-year-old Venture fund and how the firm is investing in SaaS for the next 50 years. We discuss his predictions for SaaS over the next decade and what areas he’s most excited about that he has yet to invest in. Finally, we ask Reid about his firm's thoughts on holding investments post-IPO and the recent push towards Direct Listing and SPACs in the tech space.This Tank Talk really makes you appreciate the long-term vision firms like CRV have towards investing and their ability to stay focused on early-stage ventures while seeing half of their portfolio companies go on to be public or get acquired.Books Mentioned In The Show:- The Four - The Hidden DNA of Amazon, Apple, Facebook and Google- Startupland - How Three Guys Risked Everything to Turn an Idea into a Global Business- Good to Great - Why Some Companies Make the Leap...and Others Don'tReid’s words of inspiration - “There’s almost no better time to be an entrepreneur”Follow Matt Cohen and Tank Talks here!

Paraşüt'le Üretim Bandı
Thundra nasıl ürün geliştiriyor?

Paraşüt'le Üretim Bandı

Play Episode Listen Later Jul 9, 2020 35:34


Serverless ve container tabanlı mikroservis mimarileri için izlenebilirlik ve güvenlik çözümleri sunan Thundra'nın VP of Product'ı Emrah Şamdan ile Thundra'nın ürün geliştirme kültürünü, Opsgenie içinden nasıl yeni bir şirket çıkardıklarını ve intrapreneurship örneği gösterdiklerini konuştuk. * Thundra'nın Opsgenie'den çıkış hikayesi* Topluluk oluşturarak müşteriye ulaşma* Teknolojik değişim dalgalarını yakalamak* Müşterin yazılımcı olunca ne tür geri bildirimlerle karşılaşıyorlar* Churn'e bakış açıları* Fiyatlandırma* Hem küçük hem büyük firmalara satış* Rakipten müşteri kazanmayı kolaylaştıracak geliştirmeler* Thundra'nın organizasyon şeması- Shape Up metodu ile ürün geliştirme

Paraşüt'le Üretim Bandı
Thundra nasıl ürün geliştiriyor?

Paraşüt'le Üretim Bandı

Play Episode Listen Later Jul 9, 2020 35:34


Serverless ve container tabanlı mikroservis mimarileri için izlenebilirlik ve güvenlik çözümleri sunan Thundra'nın VP of Product'ı Emrah Şamdan ile Thundra'nın ürün geliştirme kültürünü, Opsgenie içinden nasıl yeni bir şirket çıkardıklarını ve intrapreneurship örneği gösterdiklerini konuştuk. * Thundra'nın Opsgenie'den çıkış hikayesi* Topluluk oluşturarak müşteriye ulaşma* Teknolojik değişim dalgalarını yakalamak* Müşterin yazılımcı olunca ne tür geri bildirimlerle karşılaşıyorlar* Churn'e bakış açıları* Fiyatlandırma* Hem küçük hem büyük firmalara satış* Rakipten müşteri kazanmayı kolaylaştıracak geliştirmeler* Thundra'nın organizasyon şeması- Shape Up metodu ile ürün geliştirme

Techpoint Charlie
Episode 18: On Call Engineering: How to do it and Smile with Charity Majors

Techpoint Charlie

Play Episode Play 32 sec Highlight Listen Later May 11, 2020 47:44


On-Call Engineering: How to do it and smileIntro to the topic and Charity MajorsWhat is on-call even? And why does it exist?Our Experiences with on-call?When did we start? How many years, some stories about our past and why we are talking about it How to onboard to on-call?Can it be done and actually be positive? What causes on-call to be negative then?What are the steps that can be done to improve it? What is incident management?Charity Majors is the CTO of Honeycomb.io, @mipsytipy on Twitter, and blogs at https://charity.wtf/Links Raz shared with his team:A story of being on call | Charity Majors | Monki Gras 2018Charity Majors – Observability and the Glorious Future, Iterate 2018Also Available on:Spotify, iTunes, Google, Stitcher, TuneIn, PlayerFMMusic credits: Dan Lebowitz: Come and Get It! Licensed under Creative Commons: By Attribution 3.0 License

Made in Turkey
#33 Geçtiğimiz Günlerde 4 Milyon Dolar Yatırım Alan Thundra Ekibinden Serkan Özal ve Emrah Şamdan

Made in Turkey

Play Episode Listen Later Mar 2, 2020 28:25


Bu bölümümüzde geçtiğimiz yıl 295 milyon dolara Atlassian’a satılan Opsgenie firmasının içerisinde başlayan ve satışın gerçekleştiği gün kurulan Thundra ekibinin cto’su Serkan Özal ve ürün müdürü Emrah Şamdan’ı ağırladık. Kendileriyle Opsgenie’den Thundra’ya geçiş hikayelerini, geçtiğimiz aylarda aldıkları 4 milyon dolarlık yatırımı ve komünite yaratmanın ne kadar değerli olduğunu konuştuk. Teknik konulara ve özellikle serverless mimariye ilgili olanların bu bölümü dinlemelerini öneririz.00:01 - Serkan Özal kimdir?00:54 - Emrah Şamdan kimdir?01:40 - Thundra hikayesi nasıl başladı?02:19 - Monitor etmek nedir?04:28 - Thundra ismi nereden geldi?05:10 - Thundra şirket kurulumu08:15 - İş Modeli08:35 - Thundra ne yapar?11:05 - Fiyatlandırma ve freemium paketi özellikleri12:50 - İlk müşteriler nasıl bulundu ve yurtdışı oranları15:51 - Thought Leader ile yapılan anlaşmalar19:25 - 4 milyon dolarlık yatırım hikayesi20:25 - Gelen yatırım nereye harcanacak.21:18 - Digital marketing ve eventlerin payı24:51 - Deneyimler26:55 - KapanışSerkan Özal İletişim:https://www.linkedin.com/in/serkanozal/Emrah Şamdan İletişim: https://www.linkedin.com/in/emrah-samdan-424ba124/Hazelcast: https://hazelcast.com/Opsgenie: opsgenie.comComodo: comodo.comDatadog: datadoghq.comAWS summit: https://aws.amazon.com/events/summits/?global-event-sponsorship.sort-by=item.additionalFields.sortdate&global-event-sponsorship.sort-order=ascServerless Türkiye: https://www.meetup.com/Cloud-Serverless-Turkey/?chapter_analytics_code=UA-93907526-1Serverless Nedir: https://medium.com/serverless-turkey/nedir-bu-serverless-637a59a44e81Berkay Mollamustafaoğlu: https://www.linkedin.com/in/berkay/?originalSubdomain=tr

Corpreneurs Podcast
Corpreneurs Podcast - E12

Corpreneurs Podcast

Play Episode Listen Later Jan 27, 2020 12:28


- Martı’nın Yeni Elektrikli Scooter’ı Anadolu 1 Tanıtıldı- Mojo Vision Inc. Yapay Zeka ile Lens Teknolojisini Açıkladı- Opsgenie İçinde Geliştirilen Thundra Projesi, 4 Milyon Dolar Yatırım Aldı- Haftanın Startup’ı; DNA’lara Odaklanan Blockchain Tabanlı Sağlık Girişimi Genobank.io

UX'minimal
11: Atlassian, Opsgenie'de UX Süreçleri

UX'minimal

Play Episode Listen Later Sep 14, 2019 90:23


Bu bölümle, şirket veya ürünlerin kullanıcı deneyimi süreçlerine dair yeni bir podcast serisine adım atıyoruz. Serinin ilk konukları, Opsgenie UX takımında yer alan Burak ve Erkan. Kendileriyle Atlassian bünyesinde bulunan Opsgenie ürünlerinin özelliklerinin ne olduğu, UX takım kültürleri ve işleyişlerine değindiğimiz, bununla birlikte ürünlerinin geliştirme süreçlerini konuştuğumuz ve startup olmaktan, exit yapmaya kadar uzanan anekdotlara dinlediğimiz bir sohbet gerçekleştirdik. Keyifli dinlemeler. Konuşmacılar: Atilla Alışkan, Burak Başçı, Burcu Çelikkaya, Erkan Kerti ve Ümit Koca (Moderatör). İletişim: hi@uxminimal.com Web: www.uxminimal.com

Glocal
OpsGenie: $295M in 5 Years Out of a Growing Niche

Glocal

Play Episode Listen Later Apr 22, 2019 48:18


cc: is a podcast on locally incubated global startup success stories. Hosted by Enis. Berkay exited his company, OpsGenie, to Atlassian for $295M last year. After servicing large enterprises in the infrastructure operations and management space, Berkay decided to focus on IT incident management and build a scalable product in an upcoming industry. OpsGenie only raised 1 round of funding and was sold to Atlassian 5 years after it was born. What’s in this episode? 1) Importance of close communication with customers and fast iterations 2) Narrowing scope and dominating a growing niche 3) Talent advantages in Turkey and hiring problems in the US 4) Fundraising from US VCs as an international team 5) Reasons why Atlassian decided to acquire OpsGenie You can reach us through our website or @getcced on Instagram, Twitter, Youtube, Facebook, and Linkedin.

Nice Work! In the Atlassian Ecosystem
033 Justin Alex Paramanandan on Atlassian Opsgenie

Nice Work! In the Atlassian Ecosystem

Play Episode Listen Later Apr 3, 2019 47:22


Justin Alex Paramanandan, ServiceRocket technical consultant out of our Sydney office joins Nice Work! to talk about OpsGenie. We talk about what it is, where it fits in the Atlassian toolset and who should consider using it and why.  If you are not yet registered for Atlassian Summit: Get a 20% discount when you use the code TAKE20TEAM619 at registration. Register for Summit: https://www.atlassian.com/company/events/summit Learn more about ServiceRocket: http://atlassian.servicerocket.com   Tell us what you think of Nice Work! You could: Write a review on iTunes (or where ever you get your podcasts). https://itunes.apple.com/us/podcast/nice-work/id1339886029?mt=2 Tweet us using the hashtag #NiceWork and mention @billcush.  Thanks for listening to the show.

Turuncu Pasaport
Opsgenie - Tasarım ve arayüz geliştirme

Turuncu Pasaport

Play Episode Listen Later Mar 15, 2019 48:39


SaaS ürünlerin arayüz tasarımı, arkasındaki mühendislik kadar önemli hale gelmiş durumda. Ancak bu bakış açısına ulaşmak ve süreçleri oturtmak, çok hızlı ürün geliştirilen bir ortamda o kadar da kolay olmayabiliyor. Konuyu Opsgenie'de tasarımdan sorumlu Erkan ve Burak ile tartıştık ve Opsgenie'de tasarım süreçlerinin nasıl işlediğini konuştuk. Keyifli dinlemeler! Erkan Kerti - twitter.com/erkankerti Burak Başcı - twitter.com/brkbsc Host: Serhat Can - twitter.com/srhtcn

Turuncu Pasaport
Opsgenie - Müşterinin Başarısı ile Büyüme

Turuncu Pasaport

Play Episode Listen Later Feb 28, 2019 38:31


Opsgenie’de uzun zaman boyunca büyümenin yarısı, müşterilerin kullanıcı sayılarını arttırmaları ile devam etti. Yani müşterisinin başarısı Opsgenie’nin de başarısı oldu. Bunda hiç şüphesiz en büyük pay ise müşteri başarı yani Opsgenie’deki adı ile “Customer Success” ekibinde. Bu bölümde customer success ekibinden Gökçem ve Mert ile Opsgenie’de müşteri başarı ekibinin görevleri, yapısı, önemi ve kullandıkları ürünlere kadar birçok konu konuştuk. Keyifli dinlemeler! Mert Ünsal - https://www.linkedin.com/in/mrtnsal/ Gökçem Yiğit - https://www.linkedin.com/in/g%C3%B6k%C3%A7em-yi%C4%9Fit-444752105/ Host: Serhat Can - twitter.com/srhtcn

Turuncu Pasaport
Opsgenie - SaaS Dünyada Entegrasyon

Turuncu Pasaport

Play Episode Listen Later Feb 14, 2019 42:38


Opsgenie integrations (entegrasyon) ekibinden Çağla, Emel ve Cem ile gitgide daha entegre olan SaaS dünyasında, entegrasyonlardan sorumlu bir ekip neler yapar konuştuk. Bölüm başlıkları: - Entegrasyon ekibinin sorumlulukları neler - Entegrasyon geliştirme süreci nasıl oluyor - Entegrasyonlarda zorluklar neler - Müşteri destek (customer success) ekibi ile entegrasyon ekibi ne kadar yakın çalışıyor - Müşteri destek on-call'u nasıl çalışıyor - Zamanla ekibin çalışma şeklindeki değişim - Entegrasyonun marketinge etkisi - Entegrasyon ekibi marketing ile nasıl çalışıyor ve partnerlikler nasıl işliyor - Ekip kaç kişi - Slack uygulaması geliştirme süreci - En çok kullanılan entegrasyonlar - Entegrasyon partnerlerinin şirketin geleceğine etkisi - Dökümantasyonun önemi ve işleme süreci - Review süreci - Entegrasyon ekibinin güzel ve zor yanları Konuklar Çağla Arıkan - https://www.linkedin.com/in/%C3%A7a%C4%9Fla-ar%C4%B1kan-403b8471/ Emel Kömürcü - https://www.linkedin.com/in/emel-yildirim-komurcu/ Cem Küçük - https://www.linkedin.com/in/cemkuck/ Host: Serhat Can - twitter.com/srhtcn

Turuncu Pasaport
Opsgenie - Production Gladyatörleri #SRE ile Continuous Integration ve Delivery

Turuncu Pasaport

Play Episode Listen Later Feb 1, 2019 38:39


Opsgenie SRE (Site Reliability Engineering) ekibinden Ahmet Şeker ve Ali Şahin ile SRE nedir ile başlayıp continuous integration ve delivery ağırlıklı birçok konuya değindiğimiz bir sohbet ettik. Bölümün başlıkları: - DevOps ekibi neden SRE ekibine dönüştü - Ekip kaç kişi ve ne gibi işler ile uğraşıyor - Ekip üyelerinin daha önceki tecrübeleri - Continuous integration nedir ve ne sağlıyor - Continuous delivery nedir ve ne sağlıyor - Delivery pipeline nedir ve continuous delivery ile farkı - Uygulama sayısı 1’den 30’a çıktığında neler oldu - Continuous delivery süreci geçtiğimiz 2 senede nasıl değişti - Haftada production bir kere deploymenttan onlar hatta yüzlerce deploymenta giden yol - Blue green deployment ve canary deployment nedir - CI/CD için kullandığımız stack neye benziyor - Ansible nedir ve nasıl kullanıyoruz, alternatifleri neler - Opsgenie'den release metricleri - SRE (veya DevOps) mühendisliği düşünen kişilere tavsiyeler bu bölümün başlıca konuları oldu. Eğer Atlassian'da SRE ekibine veya diğer ekiplere katılmak ile ilgileniyorsanız bana (Serhat Can) her zaman yazabilirsiniz. Konuklar Ahmet Şeker: https://www.linkedin.com/in/ahmetrseker/ Ali Şahin: https://www.linkedin.com/in/ali-sahin/ Host: Serhat Can - twitter.com/srhtcn

The CultCast
CultCast #371 - iPhone 11 leaks, and iOS-controlled Back-To-The-Future shoes

The CultCast

Play Episode Listen Later Jan 18, 2019 78:31


This week: the Wall Street Journal leaks details about iPhone 11; Apple's new Smart Cases come with wireless charging; Nike unveils the self-lacing Back-To-The-Future shoes you’ve always wanted; and we pitch you our favorite apps, movies, cook books, and exotic alcohols in an all-new What We’re Into!   This episode supported by Opsgenie empowers Dev & Ops teams to plan for service disruptions and stay in control during incidents. It also gives teams the power to respond quickly and efficiently to unplanned issues. Visit Opsgenie.com to sign up to get a FREE company account and add up to 5 team members. Burrow sofas are designed for comfort, with supportive proprietary foam and a built-in USB charger so you never have to get up. Plus they're hand-crafted in North Carolina, and surprisingly affordable. Get $75 on your next sofa at burrow.com/cultcast. CultCloth will keep your iPhone X, Apple Watch, Mac and iPad sparkling clean, and for a limited time use code CULTCAST at checkout to score a free CleanCloth with any order at CultCloth.co. Thanks to Kevin McLeod for the music you hear on today’s episode.   On the show this week @erfon / @lewiswallace WSJ: High-end ‘iPhone 11’ will feature triple rear camera, XR successor gets dual lenses The Wall Street Journal is reporting that Apple’s iPhone 2019 lineup will feature three models, including 2 OLED and 1 LCD. They’re basically just upgrading the XS, Tennis Match, and XR. But get this, the high-end iPhone 11, probably called the iPhone 11 Max, will feature a triple rear camera system. Triple! The iPhone 5.8-inch iPhone 11 will stick with a dual lens system. The successor to the iPhone XR will have an LCD screen panel, and will be upgraded to a dual-camera system. The report says that Apple may drop the LCD option in 2020, moving to an OLED only lineup late next year. It also alludes to the removal of the pressure sensitive component that enables 3D Touch, in order to reduce components costs. It doesn’t say that 3D Touch is certainly going away necessarily as the feature may be achieved through other hardware changes. Apple unleashes new Smart Battery Cases for iPhone XS, XS Max and XR Apple’s new Smart Battery Cases are now available iPhone XS, XS Max and XR Along with adding some extra protection to your device, Apple’s new cases promise to deliver 37 hours more hours of talk time, Internet use up to 20 hours The cases also support wireless charging. Only cost a mere $129! And it seems that the XS case will work with the iPhone X, but it does block some of the mics and speakers since it’s not made to fit the X Nike kills shoelaces with new iPhone-controlled sneakers The back to the future shoes you’ve always wanted are finally a reality. Nike’s new Adapt BB self-lacing shoes pack wireless connectivity, and a custom motor and gear train, to give athletes a perfect fit without having to fuss with retying their laces. The Adapt BB shoes can be tightened and loosened using the buttons on the side of the shoe or via an app (both iOS and Android). This could be really valuable to basketball players, whose feet can expand half a size during the rigors of a game. Getting a taste of the future won’t come cheap. Nike will charge $350 for a pair of Adapt BBs when they launch next month. Netflix hikes prices for U.S. subscribers Netflix has confirmed another price hike for subscribers in the United States — its biggest increase since it launched 12 years ago. The most affordable Netflix plan, which was priced at $8 a month, now costs $9 a month. The most popular plan has risen from $11 a month to $13 a month. The premium plan that offers 4K content is has gone from $14 a month to $16 a month. The new prices will be applied to new Netflix subscribers immediately, while existing customers will see the increase during the next three months It costs a lost of money to make that content. Netflix spent a staggering $3 billion last year, and expects to do so again in 2019. In an effort to cut down on its borrowing, it will charge more for its service. Our Under Review Picks Tik Tok is the wild west of social media They’re making a sequel to last year’s Jumanji: Welcome to the Jungle reboot Variety reports that Danny Glover is joining the cast of the Jumanji: Welcome to the Jungle sequel in a role that is being kept under wraps, much like the still-secret storyline. Charcutería: The Soul of Spain This news is on the heels that Danny Devito is onboard The original cast, director, and script writers are also all on board They’re making Ghostbusters 3. It will continue the story from Ghostbuster’s 2 The movie will be directed by Jason Reitman, who is the filmmaker son of Ivan Reitman, who directed and produced the original 1984 comedic hit "Ghostbusters" with Dan Aykroyd, Bill Murray and Harold Ramis. In an interview with EW.com, Reitman said he would divert from director Paul Feig's 2016 reboot of "Ghostbusters" that featured an all-women cast that included Melissa McCarthy, Kate McKinnon, Kristen Wiig and Leslie Jones. Reitman will go back to the original universe his father created in the present day story. The movie is expected to release in 2020, and we don’t yet know if any of the original cast will be involved. Charcutería: The Soul of Spain Cúrate: Authentic Spanish Food from an American Kitchen

Turuncu Pasaport
Opsgenie - Frontend çok güzel gelsenize!

Turuncu Pasaport

Play Episode Listen Later Jan 15, 2019 52:15


Opsgenie'de frontend ekibinde yazılım geliştiren Selçuk Kiraz ve Arif Kaplan ile frontend mühendisi bulamıyoruz lafının daha çok edildiği bu dönemde, bu problemin üstesinden gelebilmek için neler yapılabileceğini konuştuk. - Atlassian’da ön yüzde ne kullanılıyor ve Opsgenie ile entegrasyon nasıl gidiyor - Frontend mühendisliği mesleği üzerine - Angular ve Vue’yu beraber kullanma hikayesi - Opsgenie'de Yeni Frontend mühendislerinin onboarding süreci - Frontend developer bulamıyorsunuz çünkü - Bizim yeğende yapıyor? - Frontend mühendisine kariyer planı çizmek - Frontend developer vs Backend developer maaş farkları artık yok - Üniversitelerde neler yapılabilir - Ekibi genişleterek frontend mühendislerinin işini kolaylaştırın - Kendinizi sürekli geliştirin ve frontendin backend kadar ciddi bir iş olarak görün - Frontend ekipleri ayrı mı olmalı, full stack mi ilerlenmeli yoksa her takımın kendi front geliştiricisi mi olmalı? - Yeni başlayan frontend alanına yönelmek isteyen insanlara ne önerirsiniz? - Niye frontend seçtiniz, niye insanlar seçsin? Frontend geliştiriciler için eğitim sitesi https://frontendmasters.com Host: https://twitter.com/srhtcn Konuklar Selçuk Kiraz - https://www.linkedin.com/in/selcukkiraz/ Arif Kaplan - https://www.linkedin.com/in/arif-kaplan/

MacVoices Video
MacVoices #19003: MacVoices Live - Holiday Gifts Received

MacVoices Video

Play Episode Listen Later Jan 4, 2019 66:36


The first edition of MacVoices Live for 2019 featured a discussion of what gifts some of our panelists and viewers actually received over the holidays. Some are obvious and some are surprising. Providing the information and the entertainment were Dan Berube, Tony Crawford, Norbert Frassa, Mark Fuccio, David Ginsburg, George Rubin, Warren Sklar, Frank Petrie, and Daniel Prinssen.   This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Guests: Links: WD 2TB My Passport Wireless Pro Portable External Hard Drive - WiFi USB 3.0 Samsung T5 Portable SSD - 500GB - USB 3.1 External SSD SanDisk Extreme 900 portable SSD Line Dock Oculus Go Bose Soundwear Wireless Wearable Speaker Panasonic KX-TGPanasonic KX-TGD564M Link2Cell Bluetooth Cordless Phone with Voice Assist and Answering Machine - 4 HandsetsD564M Link2Cell Bluetooth Cordless Phone with Voice Assist and Answering Machine - 4 Handsets Apple Series 4 Watch Apple Series 3 Watch HomePod Eve Energy Enjoybot Bluetooth Beanie Wireless Knit Winter Hats Cap with Built-in Stereo Speakers and Microphone for Outdoor Sports AmazonBasics Ultralight Packable Day Pack

MacVoices Video HD
MacVoices #19003: MacVoices Live - Holiday Gifts Received

MacVoices Video HD

Play Episode Listen Later Jan 4, 2019 66:36


The first edition of MacVoices Live for 2019 featured a discussion of what gifts some of our panelists and viewers actually received over the holidays. Some are obvious and some are surprising. Providing the information and the entertainment were Dan Berube, Tony Crawford, Norbert Frassa, Mark Fuccio, David Ginsburg, George Rubin, Warren Sklar, Frank Petrie, and Daniel Prinssen.   This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Guests: Links: WD 2TB My Passport Wireless Pro Portable External Hard Drive - WiFi USB 3.0 Samsung T5 Portable SSD - 500GB - USB 3.1 External SSD SanDisk Extreme 900 portable SSD Line Dock Oculus Go Bose Soundwear Wireless Wearable Speaker Panasonic KX-TGPanasonic KX-TGD564M Link2Cell Bluetooth Cordless Phone with Voice Assist and Answering Machine - 4 HandsetsD564M Link2Cell Bluetooth Cordless Phone with Voice Assist and Answering Machine - 4 Handsets Apple Series 4 Watch Apple Series 3 Watch HomePod Eve Energy Enjoybot Bluetooth Beanie Wireless Knit Winter Hats Cap with Built-in Stereo Speakers and Microphone for Outdoor Sports AmazonBasics Ultralight Packable Day Pack

9to5Mac Happy Hour
AirPods memes, AirPower mystery, and iPhone China woes

9to5Mac Happy Hour

Play Episode Listen Later Jan 4, 2019 128:34


This week Benjamin and Zac discuss the entertaining 'AirPods for Christmas' meme, the mystery about AirPower and Apple's missing update, Apple's rare revenue guidance change and iPhone upgrade growth challenges, and much more. 9to5Mac Happy Hour is available on iTunes and Apple’s Podcasts app, Stitcher, TuneIn, Google Play Music, or through our dedicated RSS feed for Overcast and other podcast players. Sponsored by Atlassian’s OpsGenie: Opsgenie empowers Dev & Ops teams to plan for service disruptions and stay in control during incidents. Get a free company account for up to 5 team members, forever. Sponsored by TextExpander: Visit textexpander.com/podcast and select 9to5Mac Happy Hour to save 20% off your first year! Sponsored by Setapp: Setapp, the first subscription service for Mac offering users access to a suite of over 130+ apps for $9.99/month. Sign up for a free trial and enter to win our MacBook Air giveaway below! Hosts: Benjamin Mayo Zac Hall Topics: ‘AirPods for Christmas’: Apple’s truly-wireless earbuds became a hilarious social media meme AirPower officially misses 2018 deadline, Apple silent on its status AAPL issues rare revision to earnings guidance, lowering expectations due to ‘fewer iPhone upgrades’ & China struggles Trump economic advisor says China may have stolen Apple technology Trump responds to AAPL revenue drop over China iPhone sales, claims stock up ‘hundreds of percent’ since taking office Feedback? Drop us a line at happyhour@9to5mac.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show! Giveaway: Get a free trial of Setapp's collection of 130+ Mac apps. How to Enter:

MacVoices Video
MacVoices #19001: Briefing - Five Things To Do With Your Photos

MacVoices Video

Play Episode Listen Later Jan 2, 2019 11:20


You just finished taking all those great holiday photos…not to mention all the terrific photos you took all last year. Chuck Joiner gives you five ideas about getting those photos out of your phone or computer and out where you and others can enjoy them.  This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Links: Target Photo Walgreens Photos CVS Photo The Best Online Photo Printing Service - Wirecutter Nations Photo Labs AdoramaPix Fracture

MacVoices Video HD
MacVoices #19001: Briefing - Five Things To Do With Your Photos

MacVoices Video HD

Play Episode Listen Later Jan 2, 2019 11:20


You just finished taking all those great holiday photos…not to mention all the terrific photos you took all last year. Chuck Joiner gives you five ideas about getting those photos out of your phone or computer and out where you and others can enjoy them.  This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Links: Target Photo Walgreens Photos CVS Photo The Best Online Photo Printing Service - Wirecutter Nations Photo Labs AdoramaPix Fracture

Turuncu Pasaport
Opsgenie - Lean UX

Turuncu Pasaport

Play Episode Listen Later Jan 1, 2019 23:50


Opsgenie'ni de Lead Designer olarak çalışan, ürünün tasarımından sorumlu olan Erkan Kerti ile Lean UX ve tasarım üzerine sohbet ettik. - Lean UX nedir? - Agile UX vs Lean UX farkı nedir? - Opsgenie’de Lean UX’i nasıl uyguluyoruz - Tasarımcı’nın işine karışılmaz mı? - Opsgenie’de mühendisler tasarım ile ne kadar iç içe - En çok trafik alan sayfa olan “alert” sayfasının yeni tasarımı süreci - SaaS uygulama tasarlamanın avantajları dezavantajları neler - Atlassian’da vs Opsgenie’de tasarım Katılımcılar: Erkan Kerti, Lead Designer: https://www.linkedin.com/in/erkan-kerti/ Serhat Can: www.linkedin.com/in/serhatcan/ Linkler: Erkan'ın Medium blogu: https://medium.com/@erkankerti Erkan'ın Kişisel websitesi: http://kerti.co/ Lean UX üzerine blog postu: https://engineering.opsgenie.com/lean-ux-or-how-i-faced-a-living-product-and-prepared-a-design-delivery-roadmap-b0ad2c77b515

MacVoices Video HD
MacVoices #18244: App Camp For Girls Gains New Co-Executive Directors

MacVoices Video HD

Play Episode Listen Later Dec 31, 2018 44:02


App Camp For Girls recently announced the appointment of new Co-Executive Directors Aleen Simms and Michelle Panulla as the organization continues to grow. Co-Founder Grey Osten joins Aleen and Michelle to discuss the current status and future of App Camp, the challenges they face, and some of the new activities they are using to develop their community. This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Links: Contribute to App Camp For Girls App Camp For Girls on Twitter App Camp For Girls on Instagram App Camp For Girls on Facebook Guests: Grey Osten has been writing iOS apps since 2010 and currently works with Smile, the Mac and iOS productivity software company, and is the lead developer for App Camp For Girls. Before joining Smile, Grey worked with Fish Hook. The journey to becoming an iOS developer started with a background in fine arts and a love for Apple products. After 4 years as a Mac Genius, Grey made the jump to writing apps. Follow Grey on Twitter. Michelle Paulla is the Co-Executive Director of App Camp For Girls. Find out about all of her projects on her web site, MichellePanulla.com, learn about her band at PieFightMusic.com, and follow her on Twitter. Aleen Simms is the Co-Executive Director of App Camp For Girls. She also has her own business, App Launch Map, her own podcast, Originality, and is a regular on several of the The Incomparable shows. You can follow her on Twitter.

MacVoices Video
MacVoices #18244: App Camp For Girls Gains New Co-Executive Directors

MacVoices Video

Play Episode Listen Later Dec 31, 2018 44:02


App Camp For Girls recently announced the appointment of new Co-Executive Directors Aleen Simms and Michelle Panulla as the organization continues to grow. Co-Founder Grey Osten joins Aleen and Michelle to discuss the current status and future of App Camp, the challenges they face, and some of the new activities they are using to develop their community. This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Links: Contribute to App Camp For Girls App Camp For Girls on Twitter App Camp For Girls on Instagram App Camp For Girls on Facebook Guests: Grey Osten has been writing iOS apps since 2010 and currently works with Smile, the Mac and iOS productivity software company, and is the lead developer for App Camp For Girls. Before joining Smile, Grey worked with Fish Hook. The journey to becoming an iOS developer started with a background in fine arts and a love for Apple products. After 4 years as a Mac Genius, Grey made the jump to writing apps. Follow Grey on Twitter. Michelle Paulla is the Co-Executive Director of App Camp For Girls. Find out about all of her projects on her web site, MichellePanulla.com, learn about her band at PieFightMusic.com, and follow her on Twitter. Aleen Simms is the Co-Executive Director of App Camp For Girls. She also has her own business, App Launch Map, her own podcast, Originality, and is a regular on several of the The Incomparable shows. You can follow her on Twitter.

MacVoices Video
MacVoices #18243: Do We Expect Too Much From Our Technology?

MacVoices Video

Play Episode Listen Later Dec 28, 2018 60:06


The panel of Josh Centers, Mark Fuccio, and host Chuck Joiner discuss whether we all expect too much from our technology. The conversation starts with the results of a comparison of Google Home, Apple’s Siri, and Amazon Alexa, then branches out to an examination of our evolving expectations. Did hardware and software really used to be more reliable, or were we just more tolerant of their flaws. How does the pressure to deliver and perform factor into the question? Find out in this thought-provoking episode. This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Guests: Josh Centers is the Managing Editor of TidBITS. He's also an occasional contributor to Macworld, Boing Boing, and The Sweethome. You can keep up with him on Twitter, and his blog at joshcenters.com. Mark Fuccio is actively involved in high tech startup companies, both as a principle at piqsure.com, or as an marketing advisor through his consulting practice Tactics Sells High Tech, Inc. Mark was a proud investor in Microsoft from the mid-1990's selling in mid 2000, and hopes one day that MSFT will be again an attractive investment. You can contact Mark through his web site or through Twitter.

9to5Mac Happy Hour
Apple's 2018 Year-In-Review

9to5Mac Happy Hour

Play Episode Listen Later Dec 28, 2018 97:50


This week Benjamin and Zac discuss Apple's 2018 year-in-review, including hardware and software achievements and misses, how Apple has overcome challenges from 2017, and what Apple faces in 2019. 9to5Mac Happy Hour is available on iTunes and Apple’s Podcasts app, Stitcher, TuneIn, Google Play Music, or through our dedicated RSS feed for Overcast and other podcast players. Sponsored by Atlassian’s OpsGenie: Opsgenie empowers Dev & Ops teams to plan for service disruptions and stay in control during incidents. Get a free company account for up to 5 team members, forever. Sponsored by Setapp: Setapp, the first subscription service for Mac offering users access to a suite of over 130+ apps for $9.99/month. Sign up for a free trial and enter to win our MacBook Air giveaway below! Hosts: Benjamin Mayo Zac Hall Feedback? Drop us a line at happyhour@9to5mac.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show! Giveaway: Get a free trial of Setapp's collection of 130+ Mac apps. How to Enter:  

MacVoices Video HD
MacVoices #18243: Do We Expect Too Much From Our Technology?

MacVoices Video HD

Play Episode Listen Later Dec 28, 2018 60:06


The panel of Josh Centers, Mark Fuccio, and host Chuck Joiner discuss whether we all expect too much from our technology. The conversation starts with the results of a comparison of Google Home, Apple’s Siri, and Amazon Alexa, then branches out to an examination of our evolving expectations. Did hardware and software really used to be more reliable, or were we just more tolerant of their flaws. How does the pressure to deliver and perform factor into the question? Find out in this thought-provoking episode. This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Guests: Josh Centers is the Managing Editor of TidBITS. He's also an occasional contributor to Macworld, Boing Boing, and The Sweethome. You can keep up with him on Twitter, and his blog at joshcenters.com. Mark Fuccio is actively involved in high tech startup companies, both as a principle at piqsure.com, or as an marketing advisor through his consulting practice Tactics Sells High Tech, Inc. Mark was a proud investor in Microsoft from the mid-1990's selling in mid 2000, and hopes one day that MSFT will be again an attractive investment. You can contact Mark through his web site or through Twitter.

The CultCast
CultCast #368 - The best (and most disappointing!) Apple tech of 2018!

The CultCast

Play Episode Listen Later Dec 28, 2018 54:46


This week: it’s our list of the best—and most disappointing—Apple tech of 2018! And stay tuned for all our most favorite news, movies, food, gear, video games, and drug paraphernalia of the year. This one gets real weird... This episode supported by Opsgenie empowers Dev & Ops teams to plan for service disruptions and stay in control during incidents. It also gives teams the power to respond quickly and efficiently to unplanned issues. Visit Opsgenie.com to sign up to get a FREE company account and add up to 5 team members. Whether it’s planning a date night or scheduling a business trip, Fin’s army of virtual assistants can do the tasks you don’t have time to do. Try itself for free at fin.com/cultcast. CultCloth will keep your iPhone X, Apple Watch, Mac and iPad sparkling clean, and for a limited time use code CULTCAST at checkout to score a free CleanCloth with any order at CultCloth.co. Thanks to Kevin McLeod for the music you hear on today’s episode.   On the show this week @erfon / @bst3r Ranking all the major hardware Apple released in 2018 [Year in Review] https://www.cultofmac.com/596754/ranking-2018-apple-hardware/ Our favorite What We’re Intos of 2018! MoviePass Annihilation Super Mario Odyssey Captain Jean-luc Picard will helm a new Star Trek series   Boosted Board Mini X Finger Bang Pizza Dillas Pack Rafts  

MacVoices Video
MacVoices #18242: MacVoices Briefing - Five Ways to Improve Your User Group's Web Site

MacVoices Video

Play Episode Listen Later Dec 27, 2018 14:07


Chuck shares his thoughts on ways your user group can improve their web presence, based on his weekly visits to many Apple User Group sites around the world. You might even get some meeting ideas out of the tips! This edition of MacVoices is supported by Opsgenie by Atlassian. Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Links: Apple User Group Discussion List Squarespace Dreamweaver RapidWeaver by Realmac Software

MacVoices Video HD
MacVoices #18242: MacVoices Briefing - Five Ways to Improve Your User Group's Web Site

MacVoices Video HD

Play Episode Listen Later Dec 27, 2018 14:07


Chuck shares his thoughts on ways your user group can improve their web presence, based on his weekly visits to many Apple User Group sites around the world. You might even get some meeting ideas out of the tips! This edition of MacVoices is supported by Opsgenie by Atlassian. Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Links: Apple User Group Discussion List Squarespace Dreamweaver RapidWeaver by Realmac Software

MacVoices Video
MacVoices #18241: Mike Schmitz Introduces His New Project, Faith-Based Productivity, and His Courses

MacVoices Video

Play Episode Listen Later Dec 26, 2018 47:19


Mike Schmitz has a new project! In FaithBasedProductivity, Mike shares his personal techniques to "help you connect to your calling, discover your destiny, and live the life you were created for”. He explains what that means, what his courses offer, and the role that faith plays in his approach to productivity. Mike also invites you to his upcoming webinar where he will introduce his ideas. This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Guests: Mike Schmitz is an Apple fanboy, coffee snob, and productivity junkie who is intent on teaching people how to be more productive. His newest effort is FaithBasedProductivity, where he teaches his personal approach to getting more done. He is also a contributing writer for The Sweet Setup, a site dedicated to reviewing and recommending the very best Mac and iOS apps, and a regular contributor to ScreenCastsOnline. He lives in NE Wisconsin with his wife and 4 crazy boys and is the author of Thou Shalt Hustle. He is the co-host of the Bookworm podcast and (probably) spends too much time on Twitter. You can find all his projects on his personal web site, MikeSchmitz.me. Links: Personal Retreat Handbook Mike Schmitz' Goal Setting Workshop - January 5, 2019

MacVoices Video HD
MacVoices #18241: Mike Schmitz Introduces His New Project, Faith-Based Productivity, and His Courses

MacVoices Video HD

Play Episode Listen Later Dec 26, 2018 47:19


Mike Schmitz has a new project! In FaithBasedProductivity, Mike shares his personal techniques to "help you connect to your calling, discover your destiny, and live the life you were created for”. He explains what that means, what his courses offer, and the role that faith plays in his approach to productivity. Mike also invites you to his upcoming webinar where he will introduce his ideas. This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Guests: Mike Schmitz is an Apple fanboy, coffee snob, and productivity junkie who is intent on teaching people how to be more productive. His newest effort is FaithBasedProductivity, where he teaches his personal approach to getting more done. He is also a contributing writer for The Sweet Setup, a site dedicated to reviewing and recommending the very best Mac and iOS apps, and a regular contributor to ScreenCastsOnline. He lives in NE Wisconsin with his wife and 4 crazy boys and is the author of Thou Shalt Hustle. He is the co-host of the Bookworm podcast and (probably) spends too much time on Twitter. You can find all his projects on his personal web site, MikeSchmitz.me. Links: Personal Retreat Handbook Mike Schmitz' Goal Setting Workshop - January 5, 2019

The CultCast
CultCast #367: How Mac clones almost destroyed Apple, and our favorite movies of 2018!

The CultCast

Play Episode Listen Later Dec 21, 2018 81:20


This week: In December of 1994, Apple began allowing PC manufacturs to license their OS, building their own versions of the “Mac”, and it almost destroyed them. Leander Kahney was a young reporter on the scene in those days, and regales us with the tale. Plus, we have a very special announcement we'd like to make, about a very special annoumcement we're going ot be making next week. And if you stay tuned, and you definitely should, we're going to wrap up with our favorite movies of 2018, and it’s a long list. This episode supported by Opsgenie empowers Dev & Ops teams to plan for service disruptions and stay in control during incidents. It also gives teams the power to respond quickly and efficiently to unplanned issues. Visit Opsgenie.com to sign up to get a FREE company account and add up to 5 team members. Easily create a beautiful website all by yourself, at Squarespace.com/cultcast. Use offer code CultCast at checkout to get 10% off your first purchase of a website or domain. CultCloth will keep your iPhone X, Apple Watch, Mac and iPad sparkling clean, and for a limited time use code CULTCAST at checkout to score a free CleanCloth with any order at CultCloth.co. Thanks to Kevin McLeod for the music you hear on today’s episode. On the show this week @erfon / @lkahney / @lewiswallace / @bst3r Apple Music Connect is shutting down, suffering Same Fate as iTunes Ping - lewis https://www.macrumors.com/2018/12/13/apple-music-connect-shutting-down/ Apple today announced that its Apple Music Connect social platform for artists is in the process of shutting down, suffering the same fate as Ping, the company's previous social network for music removed from iTunes in October 2012. The only band that ever posted anything was ColdPlay. Apple Sending Unsolicited Notifications for New Carpool Karaoke Episodes and Apple Music Echo Support -erfon https://www.macrumors.com/2018/12/18/apple-unsolicited-notifications/ Apple has recently been sending out unsolicited notifications to iOS users, promoting Carpool Karaoke episodes and the availability of Apple Music on Amazon Echo devices. Apple doesn't appear to be sending these push notifications to all users, so it's not clear what criteria the company is using to determine who to send content to Why did Apple just send me a notification about an all new carpool karaoke, something I've never watched and have absolutely no interest in? Today in Apple history: Apple signs ‘clone Mac’ deal https://www.cultofmac.com/458490/clone-mac-era-tiah/ This week, in 1994: Apple Computer inks a licensing deal with Power Computing, allowing the company to produce Macintosh-compatible computers. With falling market share, and longtime rival Microsoft steaming ahead thanks to its software-licensing strategy, Apple executives think the only way to compete is for Apple to hand over its operating system for third-party Macs. The “clone Mac” era turned out to be a disaster for Apple. Rather than spurring Mac sales, it just meant cheaper “Macs.” As a result, Apple took a massive hit in the amount it earned per unit. Apple CFO Fred Anderson later worked out that the strategy actually cost the company money. The $50 fee Apple got for every clone Mac sold didn’t come close to recouping the money lost from people choosing to buy third-party Macs instead of more-expensive official ones. In order to get out of the deal and top the licensing, Apple ended up buying Power Computing’s entire Mac business for $100 million in 1997. Best movies of 2018! Buster Incredibles 2 https://www.imdb.com/title/tt3606756 Sicario: Day of the Soldado https://www.imdb.com/title/tt5052474 BlacKkKlansman Jumanji: Welcome to the Jungle  Annihilation  Avengers: Infinity War  Black Panther  A Quiet Place  Hereditary  The Ballad of Buster Scuggs Missions: Impossible - Fallout  Red Sparrow  

MacVoices Video
MacVoices #18240: MacVoices Live Holiday Party & Gift Guide

MacVoices Video

Play Episode Listen Later Dec 21, 2018 68:55


Our holiday gift guide shows wrap up with a MacVoices Live that was part-holiday party and part-gift picks, with some off-the-track discussions and lots of laughs thrown in. Providing the holiday cheer were Paul Burry, Michael E. Cohen, David Ginsburg, Kelly Guimont, and host Chuck Joiner. This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Guests: Michael E. Cohen  has worked as a teacher, a programmer, a Web designer, a multimedia producer, and a certified usability analyst. He's the author or co-author of several books, including Take Control of Pages, and Take Control of PDFpen 10. David Ginsburg is the President of the Suburban Chicago Apple Users Group, and is an IT professional supporting Mac, iOS and Windows users. Find and follow him on Twitter as @daveg65. You can also hear him share his knowledge on his podcast, In Touch With iOS and sharing a love of horse racing on Off The Charts.  Kelly Guimont is a longtime Apple geek, sitting down (on a telephone book) in front of an Apple IIe in 1983. She can still hear the ticking of the ImageWriter. Thanks to the miracle of the adjustable leg desk, she no longer needs the phonebook. Kelly writes for The Mac Observer, is the host of the Daily Observations Podcast, is co-host of The Aftershow, makes regular appearances on the British Tech Network and yet still has more to say which she saves for Twitter and Micro.blog.   Links: MacVoices Gift Guide 2018 - All The Picks - complete list on the MacVoices Blog MacVoices Gift Guide 2018 - available on Flipboard on the web, and in the Flipboard iOS App HomePod Kindle Unlimited CBS All Access Photocard by Bill Atkinson Philips Hue 2-Pack Premium Smart Light Starter Kit ecobee3 lite Smart Thermostat Vera Control VeraPlus-US Smart Home Controller Hub Rachio 3 WiFi Smart Lawn Sprinkler Controller, Works with Alexa, 8-Zone Holo Splitter 2 in 1 Dual Headphone Jack Audio + Charge Cable Anker USB C to USB 3.1 Adapter (Female), Type-C Adapter POWERADD MFi Certified iPhone Charger, 3.3ft 2 in 1 iPhone Micro USB Cable 8 Pin Apple USB Charging Cord OWC USB-C Travel Dock, 5 port with USB 3.1, HDMI, SD Card, and 60W power pass through Anker PowerCore II 20000, 20100mAh Portable Charger with Dual USB Ports, PowerIQ 2.0 (up to 18W Output) Power Bank, Fast Charging for iPhone Omnicharge 60W USB-C Power Bank – Omni 20 USB-C – High Powered Battery Pack AmazonBasics USB 3.1 Type-C to VGA Adapter Folding Plug Duck Head (2 Pack), SEOYO Charge Adapter Beats Solo2 Wireless On-Ear Headphone Anker 60W 10-Port USB Wall Charger, PowerPort 10 Platinum Fountain Pen, New Preppy, Fine Nib, Black Field Notes Pitch Black Ruled Memo Book 3-Pack Anker 40W 4-Port USB Wall Charger with Foldable Plug, PowerPort 4 TNSO MFi Certified Phone Cable 5Pack 3FT 3FT 6FT 6FT 10FT Nylon Braided USB Charging & Syncing Cord AmazonBasics Universal Travel Case for Small Electronics and Accessories Cocoon CPG7BK GRID-IT! Organizer

MacVoices Video HD
MacVoices #18240: MacVoices Live Holiday Party & Gift Guide

MacVoices Video HD

Play Episode Listen Later Dec 21, 2018 68:55


Our holiday gift guide shows wrap up with a MacVoices Live that was part-holiday party and part-gift picks, with some off-the-track discussions and lots of laughs thrown in. Providing the holiday cheer were Paul Burry, Michael E. Cohen, David Ginsburg, Kelly Guimont, and host Chuck Joiner. This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Guests: Michael E. Cohen  has worked as a teacher, a programmer, a Web designer, a multimedia producer, and a certified usability analyst. He's the author or co-author of several books, including Take Control of Pages, and Take Control of PDFpen 10. David Ginsburg is the President of the Suburban Chicago Apple Users Group, and is an IT professional supporting Mac, iOS and Windows users. Find and follow him on Twitter as @daveg65. You can also hear him share his knowledge on his podcast, In Touch With iOS and sharing a love of horse racing on Off The Charts.  Kelly Guimont is a longtime Apple geek, sitting down (on a telephone book) in front of an Apple IIe in 1983. She can still hear the ticking of the ImageWriter. Thanks to the miracle of the adjustable leg desk, she no longer needs the phonebook. Kelly writes for The Mac Observer, is the host of the Daily Observations Podcast, is co-host of The Aftershow, makes regular appearances on the British Tech Network and yet still has more to say which she saves for Twitter and Micro.blog.   Links: MacVoices Gift Guide 2018 - All The Picks - complete list on the MacVoices Blog MacVoices Gift Guide 2018 - available on Flipboard on the web, and in the Flipboard iOS App HomePod Kindle Unlimited CBS All Access Photocard by Bill Atkinson Philips Hue 2-Pack Premium Smart Light Starter Kit ecobee3 lite Smart Thermostat Vera Control VeraPlus-US Smart Home Controller Hub Rachio 3 WiFi Smart Lawn Sprinkler Controller, Works with Alexa, 8-Zone Holo Splitter 2 in 1 Dual Headphone Jack Audio + Charge Cable Anker USB C to USB 3.1 Adapter (Female), Type-C Adapter POWERADD MFi Certified iPhone Charger, 3.3ft 2 in 1 iPhone Micro USB Cable 8 Pin Apple USB Charging Cord OWC USB-C Travel Dock, 5 port with USB 3.1, HDMI, SD Card, and 60W power pass through Anker PowerCore II 20000, 20100mAh Portable Charger with Dual USB Ports, PowerIQ 2.0 (up to 18W Output) Power Bank, Fast Charging for iPhone Omnicharge 60W USB-C Power Bank – Omni 20 USB-C – High Powered Battery Pack AmazonBasics USB 3.1 Type-C to VGA Adapter Folding Plug Duck Head (2 Pack), SEOYO Charge Adapter Beats Solo2 Wireless On-Ear Headphone Anker 60W 10-Port USB Wall Charger, PowerPort 10 Platinum Fountain Pen, New Preppy, Fine Nib, Black Field Notes Pitch Black Ruled Memo Book 3-Pack Anker 40W 4-Port USB Wall Charger with Foldable Plug, PowerPort 4 TNSO MFi Certified Phone Cable 5Pack 3FT 3FT 6FT 6FT 10FT Nylon Braided USB Charging & Syncing Cord AmazonBasics Universal Travel Case for Small Electronics and Accessories Cocoon CPG7BK GRID-IT! Organizer

9to5Mac Happy Hour
iOS changes in China, Apple Music on Alexa, Connect gets Ping'd

9to5Mac Happy Hour

Play Episode Listen Later Dec 20, 2018 104:56


This week Benjamin and Zac discuss Apple's ongoing battle with Qualcomm in China and changes to iOS animations over patents, the end of Apple Music Connect and how Apple Music social features surpass the vision of iTunes Ping, Apple Music's launch on Amazon Echo, Amazon's new Echo Wall Clock, and much more. 9to5Mac Happy Hour is available on iTunes and Apple’s Podcasts app, Stitcher, TuneIn, Google Play Music, or through our dedicated RSS feed for Overcast and other podcast players. Sponsored by Atlassian’s OpsGenie: Opsgenie empowers Dev & Ops teams to plan for service disruptions and stay in control during incidents. Get a free company account for up to 5 team members, forever. Hosts: Benjamin Mayo Zac Hall Topics: iOS 12.1.2 expected today with eSIM bug fixes, likely addresses Qualcomm patents in China Apple releasing first iOS 12.1.3 developer beta today [U: now available] Apple Music removes ability for artists to post to Connect, posts removed from Artist Pages and For You Apple Music now live on Amazon Echo speakers using Alexa App Store promoting Amazon’s Alexa app following Apple Music integration with Echo speakers Amazon promises Apple Music integration coming to third-party Alexa-enabled speakers after Echo exclusivity Apple Books releases six free audiobooks read by celebrity narrators Review: Amazon’s $29 Echo Wall Clock packs modern tricks in classic tech with a few limitations Comment: 2018 iPad Pros are portable enough for split keyboards — and floating iPhone keyboards Feedback? Drop us a line at happyhour@9to5mac.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

MacVoices Video
MacVoices #18239: Josh Centers Takes Control of Notes

MacVoices Video

Play Episode Listen Later Dec 19, 2018 24:53


Josh Centers has a new book, Take Control of Notes, that covers all versions of Apple’s note utility - Mac, iOS, and web. Josh explains why he decided to drop all the other note programs, some of the surprising things you can include in your notes, and why you don’t have to have an Apple Pencil to take advantage of the program's sketching capabilities.  This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Guests: Josh Centers is the Managing Editor of TidBITS. He's also an occasional contributor to Macworld, Boing Boing, and The Sweethome. You can keep up with him on Twitter, and his blog at joshcenters.com.

MacVoices Video HD
MacVoices #18239: Josh Centers Takes Control of Notes

MacVoices Video HD

Play Episode Listen Later Dec 19, 2018 24:53


Josh Centers has a new book, Take Control of Notes, that covers all versions of Apple’s note utility - Mac, iOS, and web. Josh explains why he decided to drop all the other note programs, some of the surprising things you can include in your notes, and why you don’t have to have an Apple Pencil to take advantage of the program's sketching capabilities.  This edition of MacVoices is supported by Opsgenie by Atlassian.Your next incident doesn’t stand a chance. Sign up for a free account and add up to five team members now. Show Notes: Chuck Joiner is the producer and host of MacVoices. You can catch up with what he's doing on Twitter, Facebook, Google+ and LinkedIn. Subscribe to the show: iTunes: - Audio in iTunes - Video in iTunes - HD Video in iTunes Subscribe manually via iTunes or any podcatcher: - Audio: http://www.macvoices.com/rss/macvoicesrss  - Video: http://www.macvoices.com/rss/macvoicesvideorss Guests: Josh Centers is the Managing Editor of TidBITS. He's also an occasional contributor to Macworld, Boing Boing, and The Sweethome. You can keep up with him on Twitter, and his blog at joshcenters.com.

BSD Now
201: Skip grep, use awk

BSD Now

Play Episode Listen Later Jul 5, 2017 143:07


In which we interview a unicorn, FreeNAS 11.0 is out, show you how to run Nextcloud in a FreeBSD jail, and talk about the connection between oil changes and software patches. This episode was brought to you by Headlines FreeNAS 11.0 is Now Here (http://www.freenas.org/blog/freenas-11-0/) The FreeNAS blog informs us: After several FreeNAS Release Candidates, FreeNAS 11.0 was released today. This version brings new virtualization and object storage features to the World's Most Popular Open Source Storage Operating System. FreeNAS 11.0 adds bhyve virtual machines to its popular SAN/NAS, jails, and plugins, letting you use host web-scale VMs on your FreeNAS box. It also gives users S3-compatible object storage services, which turns your FreeNAS box into an S3-compatible server, letting you avoid reliance on the cloud. FreeNAS 11.0 also introduces the beta version of a new administration GUI. The new GUI is based on the popular Angular framework and the FreeNAS team expects the GUI to be themeable and feature complete by 11.1. The new GUI follows the same flow as the existing GUI, but looks better. For now, the FreeNAS team has released it in beta form to get input from the FreeNAS community. The new GUI, as well as the classic GUI, are selectable from the login screen. Also new in FreeNAS 11 is an Alert Service page which configures the system to send critical alerts from FreeNAS to other applications and services such as Slack, PagerDuty, AWS, Hipchat, InfluxDB, Mattermost, OpsGenie, and VictorOps. FreeNAS 11.0 has an improved Services menu that adds the ability to manage which services and applications are started at boot. The FreeNAS community is large and vibrant. We invite you to join us on the FreeNAS forum (https://forums.freenas.org/index.php) and the #freenas IRC channel on Freenode. To download FreeNAS and sign-up for the FreeNAS Newsletter, visit freenas.org/download (http://www.freenas.org/download/). Building an IPsec Gateway With OpenBSD (https://www.exoscale.ch/syslog/2017/06/26/building-an-ipsec-gateway-with-openbsd/) Pierre-Yves Ritschard wrote the following blog article: With private networks just released on Exoscale, there are now more options to implement secure access to Exoscale cloud infrastructure. While we still recommend the bastion approach, as detailed in this article (https://www.exoscale.ch/syslog/2016/01/15/secure-your-cloud-computing-architecture-with-a-bastion/), there are applications or systems which do not lend themselves well to working this way. In these cases, the next best thing is building IPsec gateways. IPsec is a protocol which works directly at layer 3. It uses its configuration to determine which network flows should be sent encrypted on the wire. Once IPsec is correctly configured, selected network flows are transparently encrypted and applications do not need to modify anything to benefit from secured traffic. In addition to encryption, IPSec also authenticates the end points, so you can be sure you are exchanging packets with a trusted host For the purposes of this article we will work under the following assumptions: We want a host to network setup, providing access to cloud-hosted infrastructure from a desktop environment. Only stock tooling should be used on desktop environment, no additional VPN client should be needed. In this case, to ensure no additional software is needed on the client, we will configure an L2TP/IPsec gateway. This article will use OpenBSD as the operating system to implement the gateway. While this choice may sound surprising, OpenBSD excels at building gateways of all sorts thanks to its simple configuration formats and inclusion of all necessary software and documentation to do so in the base system. The tutorial assumes you have setup a local network between the hosts in the cloud, and walks through the configuration of an OpenBSD host as a IPsec gateway On the OpenBSD host, all necessary software is already installed. We will configure the system, as well as pf, npppd, and ipsec + Configure L2TP + Configure IPsec + Configure NAT + Enabled services: ipsec isakmpd npppd The tutorial then walks through configuring a OS X client, but other desktops will be very similar *** Running Nextcloud in a jail on FreeBSD (https://ramsdenj.com/2017/06/05/nextcloud-in-a-jail-on-freebsd.html) I recently setup Nextcloud 12 inside a FreeBSD jail in order to allow me access to files i might need while at University. I figured this would be a optimal solution for files that I might need access to unexpectedly, on computers where I am not in complete control. My Nextcloud instance is externally accessible, and yet if someone were to get inside my Jail, I could rest easy knowing they still didn't have access to the rest of my host server. I chronicled the setup process including jail setup using iocage, https with Lets Encrypt, and full setup of the web stack. Nextcloud has a variety of features such as calendar synchronization, email, collaborative editing, and even video conferencing. I haven't had time to play with all these different offerings and have only utilized the file synchronization, but even if file sync is not needed, Nextcloud has many offerings that make it worth setting up. MariaDB, PHP 7.0, and Apache 2.4 To manage my jails I'm using iocage. In terms of jail managers it's a fairly new player in the game of jail management and is being very actively developed. It just had a full rewrite in Python, and while the code in the background might be different, the actual user interface has stayed the same. Iocage makes use of ZFS clones in order to create “base jails”, which allow for sharing of one set of system packages between multiple jails, reducing the amount of resources necessary. Alternatively, jails can be completely independent from each other; however, using a base jail makes it easier to update multiple jails as well. + pkg install iocage + sysrc iocageenable=YES + iocage fetch -r 11.0-RELEASE + iocage create tag="stratus" jailzfs=on vnet=off boot=on ip4_addr="sge0|172.20.0.100/32" -r 11.0-RELEASE + iocage start stratus + iocage console stratus I have chosen to provide storage to the Nextcloud Jail by mounting a dataset over NFS on my host box. This means my server can focus on serving Nextcloud and my storage box can focus on housing the data. The Nextcloud Jail is not even aware of this since the NFS Mount is simply mounted by the host server into the jail. The other benefit of this is the Nextcloud jail doesn't need to be able to see my storage server, nor the ability to mount the NFS share itself. Using a separate server for storage isn't necessary and if the storage for my Nextcloud server was being stored on the same server I would have created a ZFS dataset on the host and mounted it into the jail. Next I set up a dataset for the database and delegated it into the jail. Using a separate dataset allows me to specify certain properties that are better for a database, it also makes migration easier in case I ever need to move or backup the database. With most of the requirements in place it was time to start setting up Nextcloud. The requirements for Nextcloud include your basic web stack of a web server, database, and PHP. Also covers the setup of acme.sh for LetsEncrypt. This is now available as a package, and doesn't need to be manually fetched Install a few more packages, and do a bit of configuration, and you have a NextCloud server *** Historical: My first OpenBSD Hackathon (http://bad.network/historical-my-first-openbsd-hackathon.html) This is a blog post by our friend, and OpenBSD developer: Peter Hessler This is a story about encouragement. Every time I use the word "I", you should think "I as in me, not I as in the author". In 2003, I was invited to my first OpenBSD Hackathon. Way before I was into networking, I was porting software to my favourite OS. Specifically, I was porting games. On the first night most of the hackathon attendees end up at the bar for food and beer, and I'm sitting next to Theo de Raadt, the founder of OpenBSD. At some point during the evening, he's telling me about all of these "crazy" ideas he has about randomizing libraries, and protections that can be done in ld.so. (ld.so is the part of the OS that loads the libraries your program needs. It's, uh, kinda important.) Theo is encouraging me to help implement some of these ideas! At some point I tell Theo "I'm just a porter, I don't know C." Theo responds with "It isn't hard, I'll have Dale (Rahn) show you how ld.so works, and you can do it." I was hoping that all of this would be forgotten by the next day, but sure enough Dale comes by. "Hey, are you Peter? Theo wanted me to show you how ld.so works" Dale spends an hour or two showing me how it works, the code structure, and how to recover in case of failure. At first I had lots of failures. Then more failures. And even more failures. Once, I broke my machine so badly I had to reinstall it. I learned a lot about how an OS works during this. But, I eventually started doing changes without it breaking. And some even did what I wanted! By the end of the hackathon I had came up with a useful patch, that was committed as part of a larger change. I was a nobody. With some encouragement, enough liquid courage to override my imposter syndrome, and a few hours of mentoring, I'm now doing big projects. The next time you're sitting at a table with someone new to your field, ask yourself: how can you encourage them? You just might make the world better. Thank you Dale. And thank you Theo. Everyone has to start somewhere. One of the things that sets the BSDs apart from certain other open source operating systems, is the welcoming community, and the tradition of mentorship. Sure, someone else in the OpenBSD project could have done the bits that Peter did, likely a lot more quickly, but then OpenBSD wouldn't have gained a new committer. So, if you are interested in working on one of the BSDs, reach out, and we'll try to help you find a mentor. What part of the system do you want to work on? *** Interview - Dan McDonald - allcoms@gmail.com (mailto:allcoms@gmail.com) (danboid) News Roundup FreeBSD 11.1-RC1 Available (https://lists.freebsd.org/pipermail/freebsd-stable/2017-July/087340.html) 11.1-RC1 Installation images are available for: amd64, i386 powerpc, powerpc64 sparc64 armv6 BANANAPI, BEAGLEBONE, CUBIEBOARD, CUBIEBOARD2, CUBOX-HUMMINGBOARD, GUMSTIX, RPI-B, RPI2, PANDABOARD, WANDBOARD aarch64 (aka arm64), including the RPI3, Pine64, OverDrive 1000, and Cavium Server A summary of changes since BETA3 includes: Several build toolchain related fixes. A use-after-free in RPC client code has been corrected. The ntpd(8) leap-seconds file has been updated. Various VM subsystem fixes. The '_' character is now allowed in newfs(8) labels. A potential sleep while holding a mutex has been corrected in the sa(4) driver. A memory leak in an ioctl handler has been fixed in the ses(4) driver. Virtual Machine Disk Images are available for the amd64 and i386 architectures. Amazon EC2 AMI Images of FreeBSD/amd64 EC2 AMIs are available The freebsd-update(8) utility supports binary upgrades of amd64 and i386 systems running earlier FreeBSD releases. Systems running earlier FreeBSD releases can upgrade as follows: freebsd-update upgrade -r 11.1-RC1 During this process, freebsd-update(8) may ask the user to help by merging some configuration files or by confirming that the automatically performed merging was done correctly. freebsd-update install The system must be rebooted with the newly installed kernel before continuing. shutdown -r now After rebooting, freebsd-update needs to be run again to install the new userland components: freebsd-update install It is recommended to rebuild and install all applications if possible, especially if upgrading from an earlier FreeBSD release, for example, FreeBSD 10.x. Alternatively, the user can install misc/compat10x and other compatibility libraries, afterwards the system must be rebooted into the new userland: shutdown -r now Finally, after rebooting, freebsd-update needs to be run again to remove stale files: freebsd-update install Oil changes, safety recalls, and software patches (http://www.daemonology.net/blog/2017-06-14-oil-changes-safety-recalls-software-patches.html) Every few months I get an email from my local mechanic reminding me that it's time to get my car's oil changed. I generally ignore these emails; it costs time and money to get this done (I'm sure I could do it myself, but the time it would cost is worth more than the money it would save) and I drive little enough — about 2000 km/year — that I'm not too worried about the consequences of going for a bit longer than nominally advised between oil changes. I do get oil changes done... but typically once every 8-12 months, rather than the recommended 4-6 months. From what I've seen, I don't think I'm alone in taking a somewhat lackadaisical approach to routine oil changes. On the other hand, there's another type of notification which elicits more prompt attention: Safety recalls. There are two good reasons for this: First, whether for vehicles, food, or other products, the risk of ignoring a safety recall is not merely that the product will break, but rather that the product will be actively unsafe; and second, when there's a safety recall you don't have to pay for the replacement or fix — the cost is covered by the manufacturer. I started thinking about this distinction — and more specifically the difference in user behaviour — in the aftermath of the "WannaCry" malware. While WannaCry attracted widespread attention for its "ransomware" nature, the more concerning aspect of this incident is how it propagated: By exploiting a vulnerability in SMB for which Microsoft issued patches two months earlier. As someone who works in computer security, I find this horrifying — and I was particularly concerned when I heard that the NHS was postponing surgeries because they couldn't access patient records. Think about it: If the NHS couldn't access patient records due to WannaCry, it suggests WannaCry infiltrated systems used to access patient records — meaning that someone else exploiting the same vulnerabilities could have accessed those records. The SMB subsystem in Windows was not merely broken; until patches were applied, it was actively unsafe. I imagine that most people in my industry would agree that security patches should be treated in the same vein as safety recalls — unless you're certain that you're not affected, take care of them as a matter of urgency — but it seems that far more users instead treat security patches more like oil changes: something to be taken care of when convenient... or not at all, if not convenient. It's easy to say that such users are wrong; but as an industry it's time that we think about why they are wrong rather than merely blaming them for their problems. There are a few factors which I think are major contributors to this problem. First, the number of updates: When critical patches occur frequently enough to become routine, alarm fatigue sets in and people cease to give the attention updates deserve, even if on a conscious level they still recognize the importance of applying updates. Colin also talks about his time as the FreeBSD Security Officer, and the problems in ensuring the patches are correct and do not break the system when installed He also points out the problem of systems like Windows Update, the combines optional updates, and things like its license checking tool, in the same interface that delivers important updates. Or my recent machines, that gets constant popups about how some security updates will not be delivered because my processor is too new. My bank sends me special offers in the mail but phones if my credit card usage trips fraud alarms; this is the sort of distinction in intrusiveness we should see for different types of software updates Finally, I think there is a problem with the mental model most people have of computer security. Movies portray attackers as geniuses who can break into any system in minutes; journalists routinely warn people that "nobody is safe"; and insurance companies offer insurance against "cyberattacks" in much the same way as they offer insurance against tornados. Faced with this wall of misinformation, it's not surprising that people get confused between 400 pound hackers sitting on beds and actual advanced persistent threats. Yes, if the NSA wants to break into your computer, they can probably do it — but most attackers are not the NSA, just like most burglars are not Ethan Hunt. You lock your front door, not because you think it will protect you from the most determined thieves, but because it's an easy step which dramatically reduces your risk from opportunistic attack; but users don't see applying security updates as the equivalent of locking their front door when they leave home. SKIP grep, use AWK (http://blog.jpalardy.com/posts/skip-grep-use-awk/) This is a tip from Jonathan Palardy in a series of blog posts about awk. It is especially helpful for people who write a lot of shell scripts or are using a lot of pipes with awk and grep. Over the years, I've seen many people use this pattern (filter-map): $ [data is generated] | grep something | awk '{print $2}' but it can be shortened to: $ [data is generated] | awk '/something/ {print $2}' AWK can take a regular expression (the part between the slashes) and matches that to the input. Anything that matches is being passed to the print $2 action (to print the second column). Why would I do this? I can think of 4 reasons: *it's shorter to type *it spawns one less process *awk uses modern (read “Perl”) regular expressions, by default – like grep -E *it's ready to “augment” with more awk How about matching the inverse (search for patterns that do NOT match)? But “grep -v” is OK… Many people have pointed out that “grep -v” can be done more concisely with: $ [data is generated] | awk '! /something/' See if you have such combinations of grep piped to awk and fix those in your shell scripts. It saves you one process and makes your scripts much more readable. Also, check out the other intro links on the blog if you are new to awk. *** vim Adventures (https://vim-adventures.com) This website, created by Doron Linder, will playfully teach you how to use vim. Hit any key to get started and follow the instructions on the playing field by moving the cursor around. There is also a menu in the bottom left corner to save your game. Try it out, increase your vim-fu, and learn how to use a powerful text editor more efficiently. *** Beastie Bits Slides from PkgSrcCon (http://pkgsrc.org/pkgsrcCon/2017/talks.html) OpenBSD's doas adds systemd compat shim (http://marc.info/?l=openbsd-tech&m=149902196520920&w=2) Deadlock Empire -- “Each challenge below is a computer program of two or more threads. You take the role of the Scheduler - and a cunning one! Your objective is to exploit flaws in the programs to make them crash or otherwise malfunction.” (https://deadlockempire.github.io/) EuroBSDcon 2017 Travel Grant Application Now Open (https://www.freebsdfoundation.org/blog/eurobsdcon-2017-travel-grant-application-now-open/) Registration for vBSDCon is open (http://www.vbsdcon.com/) - Registration is only $100 if you register before July 31. Discount hotel rooms arranged at the Hyatt for only $100/night while supplies last. BSD Taiwan call for papers opens, closes July 31st (https://bsdtw.org/)Windows Application Versand *** Feedback/Questions Joseph - Server Monitoring (http://dpaste.com/2AM6C2H#wrap) Paulo - Updating Jails (http://dpaste.com/1Z4FBE2#wrap) Kevin - openvpn server (http://dpaste.com/2MNM9GJ#wrap) Todd - several questions (http://dpaste.com/17BVBJ3#wrap) ***