Podcasts about auto service

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  • 177EPISODES
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Best podcasts about auto service

Latest podcast episodes about auto service

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #190 - POWERED BY LAUER AUTO REPAIR - June 16th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Jun 17, 2026 117:32


G&T701 - Episode #190 - POWERED BY LAUER AUTO REPAIR - June 16th, 2026 - www.GunsAndThe701.comLeon Francis of BlackBeardLogic Joins Clay TONIGHT to talk about the ND Primary Election last week, Ruger Firearms Move, US Supreme Court Rejection, and the Crushing Blow to the ATF "Doing Buisness" rule!!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Thanks for your support!Team GAT701 NETWORK

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #188 - POWERED BY LAUER AUTO REPAIR - June 2nd, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Jun 3, 2026 125:53


G&T701 - Episode #188 - POWERED BY LAUER AUTO REPAIR - June 2nd, 2026 - www.GunsAndThe701.comHappy Ending Chronicle of the Week!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Thanks for your support!Team GAT701 NETWORK

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #187 - POWERED BY LAUER AUTO REPAIR - May 26th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later May 27, 2026 95:58


G&T701 - Episode #187 - POWERED BY LAUER AUTO REPAIR - May 26thth, 2026 - www.GunsAndThe701.comHappy Ending Chronicle of the Week!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Thanks for your support!Team GAT701 NETWORK

Remarkable Results Radio Podcast
Failing at Retirement: Building Eight Shops in Eight Years [THA 486]

Remarkable Results Radio Podcast

Play Episode Listen Later May 22, 2026 52:04


Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Carm Capriotto talks with Matt Curry and Judy Curry of Craftsman's Auto Care about building one of the automotive industry's most respected multi-shop operations twice. After growing Curry's Auto Service to 10 locations and retiring in 2013, the Currys returned to the industry with a new vision, launching eight Craftsman's Auto Care locations in eight years. Matt shares his role as the visionary leader driving momentum and ideas, while Judy explains how operational discipline, marketing, and customer experience keep the business grounded and scalable. The conversation explores their “5 Ps” philosophy: People, Policies, Processes, Procedures, and Profits, along with their commitment to employee development, strong culture, customer transparency, and community involvement. The Currys also discuss how Digital Vehicle Inspections and an intentional customer experience helped them earn nearly 10,000 five-star Google reviews. What You'll Learn How Matt and Judy Curry scaled multiple successful shop operationsWhy leadership balance and “staying in your lane” mattersThe “5 Ps” framework for building a strong shop cultureHow employee investment drives long-term successWhy transparency and DVIs build customer trustHow culture and customer experience fuel growth and retention Sustainable growth in automotive repair comes from more than technical expertise. It requires intentional leadership, strong systems, a healthy culture, and a commitment to both employees and customers. Matt and Judy Curry, Craftsman Auto Care, 8 locations, Virginia Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Thanks to our Partner, KUKUI Stop juggling multiple marketing tools. KUKUI's integrated platform delivers 4x better website conversions, automated follow-up, and real-time ROI tracking. Get industry-leading customer support with KUKUI at https://www.kukui.com/ Thanks to our Partner, Pit Crew Loyalty You're probably tired of chasing new customers who never return. We understand. Pit Crew Loyalty ends the one-and-done cycle, turning first visits into lasting, reliable revenue at https://www.pitcrewloyalty.com/ Connect with the Podcast: ...

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #186 - POWERED BY LAUER AUTO REPAIR - May 19th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later May 20, 2026 98:55


G&T701 - Episode #186 - POWERED BY LAUER AUTO REPAIR - May 19th, 2026 - www.GunsAndThe701.comYou don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!ALEX BALAZS - ND US Congressman Candidate joins us for another update!!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Thanks for your support! Team Gat701

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #185 - POWERED BY LAUER AUTO REPAIR - May 12th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later May 13, 2026 104:21


G&T701 - Episode #185 - POWERED BY LAUER AUTO REPAIR - May 12th, 2026 - www.GunsAndThe701.comTONIGHT: Dusty Backer - Backer Bees joins us!Happy Ending Chronicle of the Week!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Thanks for your support!Team GAT701 NETWORK

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #184 - POWERED BY LAUER AUTO REPAIR - May 5th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later May 6, 2026 73:19


G&T701 - Episode #184 - POWERED BY LAUER AUTO REPAIR - May 5th, 2026 - www.GunsAndThe701.comHappy Ending Chronicle of the Week!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Thanks for your support! Team Gat701

CRN Sports Network
Blacks Tire & Auto Service 200 from Dillon Motor Speedway - Dillon, SC

CRN Sports Network

Play Episode Listen Later May 3, 2026 159:04 Transcription Available


Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #183 - POWERED BY LAUER AUTO REPAIR - April 28th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Apr 29, 2026 129:25


G&T701 - Episode #183 - POWERED BY LAUER AUTO REPAIR - April 28th, 2026 - www.GunsAndThe701.comTONIGHT: Happy Ending Chronicle of the Week!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Thanks for your support!Team GAT701 NETWORK

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #182 - POWERED BY LAUER AUTO REPAIR - April 21st, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Apr 22, 2026 117:42


G&T701 - Episode #182 - POWERED BY LAUER AUTO REPAIR - April 21st, 2026 - www.GunsAndThe701.comTONIGHT: NATE Brown joins us to discuss last weekends NRA Annual meetings and his brand new position at the NRA Whittington Center!!!Happy Ending Chronicle of the Week!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Thanks for your support!Team GAT701 NETWORK

freedom livestream powered amendment north dakota iheart mst lauer auto repair auto service thunderhawk every sunday morning live every wednesday nra annual
Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #181 - POWERED BY LAUER AUTO REPAIR - April 14th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Apr 15, 2026 116:18


G&T701 - Episode #181 - POWERED BY LAUER AUTO REPAIR - April 14th, 2026 - www.GunsAndThe701.comTONIGHT: GOP Member Mary Graner, District 31 ND Legislature Senate Candidate joins Clay tonight to talk about the differences between her and the establishment (and current Senator) candidate for the D31 Senate Seat. Please join in the discussion and another special announcement from GAT701!!!Happy Ending Chronicle of the Week!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Thanks for your support!Team GAT701 NETWORK

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #180 - POWERED BY LAUER AUTO REPAIR - April 7th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Apr 9, 2026 73:19


G&T701 - Episode #180 - POWERED BY LAUER AUTO REPAIR - April 7th, 2026 - www.GunsAndThe701.comHappy Ending Chronicle of the Week!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Thanks for your support! Team Gat701

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #179 - POWERED BY LAUER AUTO REPAIR - April 1st, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Apr 2, 2026 122:40


G&T701 - Episode #179 - POWERED BY LAUER AUTO REPAIR - April 1st, 2026 - www.GunsAndThe701.comTONIGHT's FREEDOM SEEDS:Happy Ending Chronicle of the Week!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Thanks for your support!Team GAT701 NETWORK

Bumper to Bumper Radio
Special Guest Armando of Virginia Auto Service and Keeping Your Vehicle's Fluids Healthy

Bumper to Bumper Radio

Play Episode Listen Later Mar 28, 2026


Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #178 - POWERED BY LAUER AUTO REPAIR - March 26th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Mar 27, 2026 94:56


G&T701 - Episode #178 - POWERED BY LAUER AUTO REPAIR - March 26th, 2026 - www.GunsAndThe701.comTONIGHT's FREEDOM SEEDS:Guest Alex Balazs is running for the ND US House Seat and joins us for a great conversation about his positions and the great State of ND!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Thanks for your support!Team GAT701 NETWORK

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #176 - POWERED BY LAUER AUTO REPAIR - March 12th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Mar 13, 2026 117:49


G&T701 - Episode #176 - POWERED BY LAUER AUTO REPAIR - March 12th, 2026 - www.GunsAndThe701.comKari Roller joins Clay to visit about a ND Moose Hunt chance, Elk Hunting in ND 2025, her new firearm, High School Trap Shooting and MORE!!!Another great Episode of North Dakota's ONLY 2nd Amendment and Freedom based Livestream and Podcast!!!Happy Ending ChronicleThanks for your support!Team Gat701

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #175 - POWERED BY LAUER AUTO REPAIR - March 5th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Mar 6, 2026 102:12


G&T701 - Episode #175 - POWERED BY LAUER AUTO REPAIR - March 5th, 2026 - www.GunsAndThe701.comTONIGHT's FREEDOM SEEDS:9 Guns That Armed the WILD WEST - Lawmen & OutlawTX Primary Results and the message?Fla Bill Exempts Church Security VolunteersCorner Crossing Bill in WY - We have the take awayHappy Ending Chronicle of the Week!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Team Gat701

Bumper to Bumper Radio
Virginia Auto Service's Experience with Rapper Jay Cole and Maintaining Your Current Vehicle

Bumper to Bumper Radio

Play Episode Listen Later Feb 28, 2026


Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

LIFT Your Shop
66 - How Trust & System Build Lasting Success

LIFT Your Shop

Play Episode Listen Later Feb 28, 2026 36:30


In this episode of the Lift Your Shop Podcast, Kelsey sits down with Matt Curry, founder of Craftsman Auto Care, to break down what it really takes to scale an auto repair business the right way.After building Curry's Auto Service to 10 locations and $18M in revenue, retiring at 47, and then coming back to do it again — Matt now runs 8 shops (with more on the way) and is on track for $36M in sales.So what's the secret?It's not flashy marketing.It's not complicated systems.It's operational discipline.In this episode, Matt shares:The 3 core things every shop must do to grow fastWhy full digital inspections (with photos + video) are non-negotiableHow presenting estimates in order of priority builds trustWhy test driving every vehicle before AND after service mattersHow he gamified Google reviews to approach 10,000 five-star reviewsWhat it takes to attract and retain top technicians (including $300K+ earners)Why most shops struggle with hiring — and how to fix itMatt simplifies growth down to this:Be honest.Be nice.Do what you say you're going to do.Inspect every car.Present everything transparently.That's how you build trust.That's how you scale.That's how you create real freedom.If you're a shop owner trying to grow from $30K months to $200K months — this conversation is packed with actionable insight.

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #174 - POWERED BY LAUER AUTO REPAIR - Feb 26th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Feb 27, 2026 100:17


G&T701 - Episode #174 - POWERED BY LAUER AUTO REPAIR - Feb 26th, 2026 - www.GunsAndThe701.comIn the chamberClay is FLYING SOLO tonight after a short absence last week, and returning for another great Episode. Some of the topics will be again the Gunshow policies we are seeing that are NOT 2A friendly and are a true infringement upon EVERY law-abiding gunowner. The topic of Fleet Farm and a recent settlement with the MN AG's office in the amount of 1 MILLION DOLLARS from a recent lawsuit that could have far more reaching problems, much like the Smith & Wesson suit years ago!!!You don't want to miss this episode or ANY episode when it comes to YOUR 2nd Amendment rights and news that impacts it!!!Happy Ending ChronicleThanks for your support!Team Gat701

ASOG Podcast
Bonus Episode - Investing, Adapting, and Leading with Purpose in Auto Repair With Nelson Tavarez

ASOG Podcast

Play Episode Listen Later Feb 18, 2026 58:09


Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Nelson Tavarez, owner of Austin's Auto Service. Nelson shares his inspiring journey from working in telecommunications to becoming a successful shop owner, emphasizing the importance of discipline, saving, and seizing opportunities. The conversation delves into the impact of technology like Shop-Ware on shop efficiency and customer experience, as well as strategies for building wealth and financial security for both owners and technicians.00:00 "Growth, Discipline, and Adapting"04:53 "Taking a Gamble on Change"07:20 "Trading Success Leads to Ownership"13:16 Seamlessly Adopting Shopware Technology16:19 Targeted Growth for Specialty Auto Shop18:30 "Shopware's Future is Revolutionary"22:23 "Personalized Service, Small-Shop Feel"26:45 Trust, Change, and Lost Security29:35 Generational Wealth Over Instant Gains34:12 Maximizing Savings for Children35:37 "From Rent to Ownership"40:32 "Delayed Gratification and Society"41:59 "Rethinking the Grind Mentality"44:26 Sell What People Want49:53 "Resilience and Team Effort"51:33 Employee Prioritizes Family Over Career

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #172 - POWERED BY LAUER AUTO REPAIR - Feb 11th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Feb 12, 2026 120:59


G&T701 - Episode #172 - POWERED BY LAUER AUTO REPAIR - Feb 11th, 2026 - www.GunsAndThe701.comIn the chamberD31 GOP ND Representative Dawson Holle joins me to talk about several issues and his run for another term in the ND Legislature, as well as answering any of your questions you might have for him!!Another great Episode of North Dakota's ONLY 2nd Amendment based Livestream and Podcast!!!Happy Ending ChronicleThanks for your support!Team Gat701

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #171 - POWERED BY LAUER AUTO REPAIR - Feb 4th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Feb 5, 2026 120:37


G&T701 - Episode #171 - POWERED BY LAUER AUTO REPAIR - Feb 4th, 2026 - www.GunsAndThe701.comAnother great Episode of North Dakota's ONLY 2nd Amendment based Livestream and Podcast!!!Happy Ending ChronicleThanks for your support! Team Gat701

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #170 - POWERED BY LAUER AUTO REPAIR - Jan 28th, 2026

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Jan 29, 2026 118:20


G&T701 - Episode #170 - POWERED BY LAUER AUTO REPAIR - Jan 28th, 2026 - www.GunsAndThe701.comIn the chamber

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #169 - POWERED BY LAUER AUTO REPAIR - Jan 21st, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Jan 22, 2026 123:04


G&T701 - Episode #169 - POWERED BY LAUER AUTO REPAIR - Jan 21st, 2026 - www.GunsAndThe701.comIn the chamber

Guns & The 701 - www.GunsAndThe701.com
G&T701 - POWERED BY LAUER AUTO REPAIR - Jan 14th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Jan 15, 2026 125:07


G&T701 - Episode #168 - POWERED BY LAUER AUTO REPAIR - Jan 14th, 2026 - www.GunsAndThe701.comIn the chamber

Guns & The 701 - www.GunsAndThe701.com
G&T701 - 167 - POWERED BY LAUER AUTO REPAIR - Jan 7th, 2026 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Jan 8, 2026 121:44


G&T701 - Episode #167 - POWERED BY LAUER AUTO REPAIR - Jan 7th, 2026 - www.GunsAndThe701.comIn the chamber

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #166 - POWERED BY LAUER AUTO REPAIR - Dec 18th, 2025 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Dec 19, 2025 129:46


G&T701 - Episode #166 - POWERED BY LAUER AUTO REPAIR - Dec 18th, 2025 - www.GunsAndThe701.comIn the chamber

Bumper to Bumper Radio
Special Guest Hosts Curt Morgan of Shadow Mountain Auto Service and Spencer Doucet of H&I Automotive

Bumper to Bumper Radio

Play Episode Listen Later Dec 13, 2025


Bumper to Bumper Radio, the car guys on KTAR, 92.3 FM in Phoenix, AZ, broadcast every Saturday from 11:00 am ...

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #165 - POWERED BY LAUER AUTO REPAIR - Dec 3rd, 2025 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Dec 4, 2025 123:56


G&T701 - Episode #165 - POWERED BY LAUER AUTO REPAIR - Dec 3rd, 2025 - www.GunsAndThe701.comIn the chamber

Gain Traction
Behind the Wheel at SEMA 2025: Meet the Industry Game-Changers - Part 3

Gain Traction

Play Episode Listen Later Nov 28, 2025 45:33


SEMA 2025 remains the industry's premier gathering place, not just for exploring new products, but for engaging in conversations that truly shape the future of the aftermarket. This episode of the Gain Traction Podcast captures that energy firsthand, bringing together voices from across the tire, equipment, and service ecosystems to discuss what's working, what's changing, and what dealers need to watch closely.From hands-on equipment innovations to long-term brand strategy, from dealer advocacy to the evolving demands of today's consumers, each segment highlights something different; yet all point back to a common truth: this business still runs on relationships and honest dealer feedback.Whether you're a manufacturer, distributor, or multi-location shop owner, Part 3 of our SEMA Roundup offers a clear look at the trends shaping 2025, directly from the leaders who influence them.In this episode…SEMA is where ideas sharpen, partnerships strengthen, and the industry gets its first real sense of what's ahead. And in this third installment of our SEMA 2025 Roundup, the conversations dive even deeper.From Hunter Engineering Company to Kenda Tires and the Tire Industry Association, today's lineup shares insights on new technology, shifting market dynamics, and the growing pressure to innovate in ways that actually help dealers back home. You'll hear perspectives on everything from right-to-repair and training gaps to product development, supply chain realities, and what it takes to build stronger dealer relationships in a crowded marketplace.More than anything, this episode highlights a theme that keeps rising to the surface: the aftermarket moves forward when people show up, share openly, and challenge each other to improve.Here's a glimpse of what you'll learn: [00:53] John Zentz on technology adoption, equipment innovation, and how Hunter Engineering is listening more closely than ever to dealers' needs[05:19] Michael Mathis discusses Atturo's long-play brand strategy and why balancing innovation with dealer trust still matters[17:55] Roy Littlefield IV on TIA's advocacy work, including right-to-repair, technician training, and strengthening industry representation[23:55] Brandon Stotsenburg shares how Kenda Tires is building durable product lines through real-world testing and dealer feedback[31:24] Cody Benton of Black's Tire & Auto Service highlights the importance of customer experience and distributor-dealer relationships[38:50] Christina Walls talks about Landscape Durable Tires' approach to longevity, new categories, and what niche markets are looking for in 2025Resources mentioned in this episode:Tread PartnersGain Traction Podcast on YouTubeGain Traction Podcast WebsiteMike Edge on LinkedInSEMA WebsiteJohn Zentz LinkedInHunter Engineering Company WebsiteMichael Mathis LinkedInAtturo Tires WebsiteRoy Littlefield IV LinkedInTire Industry Association WebsiteBrandon Stotsenburg LinkedInKenda Tires WebsiteCody Benton LinkedInBlack's Tire & Auto Service WebsiteLandscape Durable Tires WebsiteMeet the Leaders Featured in This Episode:John Zentz is the Senior VP of Global Sales for Hunter Engineering Company and has spent more than 30 years shaping how shops across the country adopt new equipment and service technology. His long career; from his early days in Baltimore to leading sales at Hunter's corporate headquarters — gives him a deep, hands-on understanding of dealer needs, industry trends, and the importance of strong customer relationships. John's leadership continues to play a key role in how Hunter showcases innovation at events like SEMA.Michael Mathis is the President of Atturo Tires and has guided the company through major expansion across new market segments, high-visibility sports partnerships, and national marketing campaigns. Under his leadership, Atturo has strengthened its reputation as a brand that delivers premium performance at a competitive price, while staying committed to long-term dealer relationships and stable, reliable programs. Michael's strategic approach has helped Atturo become one of the most recognized and fast-growing brands in the tire industry.Roy Littlefield IV is the Vice President of Government Affairs at the Tire Industry Association, where he leads the organization's national advocacy efforts on issues like right-to-repair, vehicle data access, tax credits, and federal and state legislation that impacts dealers every day. He works directly with policymakers and brings real-world stories from shops and retreaders to Capitol Hill to ensure the industry's voice is heard. Roy's leadership has made TIA a powerful force in shaping policy that supports independent tire and auto service businesses.Brandon Stotsenburg is the Vice President of the Automotive Division for Kenda Tires and brings more than 35 years of tire industry experience to his role. He oversees product strategy, OEM and aftermarket programs, and Kenda's positioning as a premium-performance brand at a value price. Brandon is known for his clear, practical explanations of the industry's tier system and for helping dealers understand how Kenda fits into the evolving marketplace. His leadership continues to strengthen Kenda's presence across North America.Cody Benton is part of the Business Development team at Black's Tire & Auto Service and represents the third generation of the Benton family to help carry the company forward. Growing up in the business, Cody brings a deep appreciation for the company's history, culture, and long-standing commitment to serving communities across the Carolinas. He plays a key role in supporting dealer partnerships, strengthening wholesale relationships, and helping the next generation stay connected to the legacy his family built.Christina Walls is the Director of Sales for Landscape Durable Tires and has been instrumental in introducing the brand's new durable tire category to the American market. With a background rooted in tire retail and decades of industry experience, she understands dealer needs from both a technical and consumer perspective. Christina works closely with product development teams and uses data-driven insights to help shape a lineup focused on long-lasting value, consistency, and advanced manufacturing technology.Quotable Moments:“SEMA is where you get honest feedback, the kind you can't get from a spreadsheet.”“Innovation isn't just about new products. It's about solving real problems fo...

Gain Traction
Behind the Wheel at SEMA 2025: Meet the Industry Game-Changers - Part 2

Gain Traction

Play Episode Listen Later Nov 26, 2025 41:32


Independent shop owners, brand leaders, manufacturers, lobbyists, and innovators all walk the same halls at SEMA but hearing their stories side by side paints an entirely different picture of where the aftermarket is headed. In this episode, we continue our conversations live from the SEMA 2025 show floor, connecting with the people who show up, contribute, and help push this industry forward.In this episode…While SEMA is known for big booths, new products, and packed aisles, what really drives the show are the conversations: honest, practical insights straight from the people doing the work every day. In Part 2 of our SEMA 2025 Roundup, we sat down with guests from across the aftermarket: independent dealers, government affairs experts, global tire brands, wheel manufacturers, trainers, and business development leaders.Cory Brown of Cory's Point S Tire and Auto Service shares what he's learned from growing multiple locations and how attending SEMA opened his eyes to gaps he didn't even know existed. Karen Bailey-Chapman from SEMA's Public & Government Affairs team breaks down the legislative challenges the industry faces and how her team is fighting to protect it. We also hear from leaders at TVS EUROGRIP, OE Wheels, DrivenEvidence, and Warrior Winches as they discuss product innovation, brand identity, technician safety, and why SEMA remains the best place for meaningful dealer connection.Whether you're a shop owner, manufacturer, or industry partner, this episode shows why staying plugged into events like SEMA helps you stay ahead of equipment trends, regulatory issues, workforce needs, and shifting consumer expectations.Here's a glimpse of what you'll learn: [01:12] Cory Brown on Point S, independent dealer advantages, and seeing real opportunities at SEMA[09:33] Karen Bailey-Chapman on legislative issues affecting the aftermarket and SEMA's advocacy priorities[15:32] Doug Kershaw on TVS EUROGRIP's growth and global tire market expansion[22:23] Lance Bullock on building wheel brands and the journey from salvage-yard scrubber to SEMA-award-winning president[28:14] Pam Oakes on ADAS standards, technician safety, and responsible repair practices[35:59] Greg Robinson on Warrior Winches' U.S. expansion and building dealer relationships at SEMAResources mentioned in this episode:Tread PartnersGain Traction Podcast on YouTubeGain Traction Podcast WebsiteMike Edge on LinkedInSEMA WebsiteCory Brown LinkedInPoint S Tire WebsiteKaren Bailey-Chapman LinkedInDoug Kershaw LinkedInTVS Eurogrip WebsiteLance Bullock LinkedInOE Wheels WebsitePam Oakes LinkedInDrivenEvidence WebsiteWarrior Winches USA LinkedInWarrior Winches USA WebsiteMeet the Leaders Featured in This Episode:Cory Brown owns four Point S retail locations in Rapid City, South Dakota, after growing from a single independent shop he purchased in 2008. A former Bridgestone/Firestone corporate manager, he believes in slow, steady growth built on real estate ownership and operational control. Cory values the Point S model for its independence, strong community feel, and member-owned advantages.Karen Bailey-Chapman leads SEMA's public and government affairs team, working at the state and national levels to protect the aftermarket through advocacy, education, and policy engagement. With deep experience navigating legislative environments, she focuses on preventing harmful regulations and ensuring lawmakers understand the industry's real-world impact. Her work plays a key role in shaping the future of the automotive aftermarket.Doug Kershaw oversees North American operations for TVS EUROGRIP, guiding the integration of Eurogrip and Super Grip brands across multiple off-road tire markets. With long experience in the OTR, agriculture, construction, and industrial segments, he helps expand the brand's presence through customer relationships and strategic product development. Doug uses events like SEMA to connect with dealers efficiently and share the company's global growth trajectory.Lance Bullock leads OE Wheels, 4Play Wheels, and Defiant Wheels, building on nearly 25 years in the aftermarket wheel business. Starting as a wheel scrubber in a salvage yard, he worked his way up to running award-winning brands recognized at SEMA for innovation and design. Lance is known for spotting talent, valuing hard work, and sustaining strong relationships with dealers and partners.Pam Oakes is the President of DrivenEvidence and a longtime automotive professional with deep roots in a multi-generation Detroit family of technicians. An ASE Master Technician and former shop owner, she now serves as an expert witness and industry educator, focusing on repair standards, ADAS procedures, and safety compliance. Pam advocates for technician excellence and responsible automotive repair practices.Greg Robinson leads North American business development for Warrior Winches, representing the family-owned UK brand as it expands into the U.S. consumer and industrial markets. With a background in sales and military service, he helps introduce Warrior's military-grade and industrial-strength winches to truck, Jeep, and trailer owners. Greg uses SEMA as the company's return platform to showcase new products and reconnect with dealers.Quotable Moments:“I want tire dealers to show up here at SEMA, because I think there's so much for them.”“There's something about moving the market when we show up in numbers.”“You don't know what you don't know and when you show up to something like this, you might have an epiphany.”“I don't think people who haven't been to SEMA really understand what they're missing.”“Coming here for four days will never be bad for your business.”Action Steps:Take advantage of events like SEMA: Use these gatherings to compare products, pricing, equipment, and programs firsthand.Stay informed on legislative issues: Follow SEMA's advocacy updates to understand how policy decisions impact your business.Explore product innovation: Look for tools, wheels, tires, and equipment that can give your shop or brand an edge.Prioritize technician training: Incorporate proper ADAS procedures and safety practices to protect both your techs and your customers.Watch the remaining SEMA 2025 episodes: More leaders and insights are on the way in Parts 3 and beyond.

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #164 - POWERED BY LAUER AUTO REPAIR - Nov 19th, 2025 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Nov 20, 2025 117:12


G&T701 - Episode #164 - POWERED BY LAUER AUTO REPAIR - Nov 19th, 2025 - www.GunsAndThe701.comIn the chamber

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #163 - POWERED BY LAUER AUTO REPAIR - Nov 12th, 2025 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Nov 13, 2025 113:50


G&T701 - Episode #163 - POWERED BY LAUER AUTO REPAIR - Nov 12th, 2025 - www.GunsAndThe701.comIn the chamber

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #162 - POWERED BY LAUER AUTO REPAIR - Nov 5th, 2025 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Nov 6, 2025 132:11


G&T701 - Episode #162 - POWERED BY LAUER AUTO REPAIR - Nov 5th, 2025 - www.GunsAndThe701.comIn the chamber

Your Business Your Life
119. ADAS Calibrations Done Right: The Lightning Auto Service Approach with John Voulgarakis

Your Business Your Life

Play Episode Listen Later Oct 23, 2025 33:32


The collision repair industry is evolving fast—ADAS technology, OEM compliance, and rising safety standards are reshaping how vehicles are repaired and calibrated. But as complexity grows, efficiency and trust have never been more important.In this episode, Matt DiFrancesco talks with John Voulgarakis, co-founder of Lightning Auto Service, about how his company is helping collision centers save 3.8–5.6 days per vehicle through innovation and precision. John shares his journey from technician to overseeing 160+ OEM-certified centers and explains how Lightning's approach—same-day service, self-scheduling, and detailed photo documentation—is redefining ADAS calibrations.He also discusses the critical role of education, process discipline, and legislative advocacy in ensuring shops not only meet OEM standards but also strengthen safety, profitability, and trust across the collision repair industry.Matt and John also talk about:(03:01) Why innovation and precision save shops 3.8–5.6 days per vehicle(04:22) How same-day service and self-scheduling streamline workflow efficiency(05:10) Why photo documentation improves transparency and trust(06:45) How John's journey from technician to leader shaped his approach to process and people(08:03) Why education and proper process drive both safety and profitability(09:27) How OEM compliance is becoming a business advantage, not just a requirement(10:18) Why collaboration with legislators and associations protects the industry's future(11:42) How Lightning Auto Service helps shops stay ahead of evolving repair standards(12:55) Why the future of collision repair depends on speed, accuracy, and accountabilityConnect With John VoulgarakisLinkedIn: https://www.linkedin.com/in/johnhv1991/Website: https://www.lightningautoservice.com/Email: john@lightningautoservice.comConnect With Matt DiFrancesco:matt@highliftfin.com(814)201-5855LinkedIn: Matt DiFrancescoLinkedIn: High Lift FinancialFacebook: High Lift Financial Instagram: @high_lift_financialYouTube: @highliftfinancialAbout the guest:John Voulgarakis began his career as an automotive technician and quickly advanced into estimating and management roles with local collision centers. His expertise expanded as he took on leadership roles overseeing more than 160 OEM-certified shops, ensuring strict compliance with manufacturer repair procedures. A strong advocate for precision and safety, John co-founded Lightning Auto Services alongside partners Christopher Fox and Aaron Bell. Their mission is to raise the bar for ADAS calibrations and OEM compliance—delivering repairs rooted in trust, quality, and an uncompromising commitment to doing the job right.Disclaimer:All information is obtained from sources deemed reliable, but not guaranteed. No tax or legal advice is given nor intended. Content provided herein or on our website should not be construed as an offer for investment advice or for securities, insurance, or other investment products. Investments involve the risk of loss and are not guaranteed. Consult a qualified legal, tax, accounting, or financial professional before implementing any investments or strategy discussed here.High Lift Financial is a DBA for DiFrancesco Financial Concierge, LLC.  Investment advisory services are provided through Cornerstone Planning Group, LLC, an independent advisory firm registered with the Securities and Exchange Commission.

Mac & Gaydos Show Audio
Dale Sievwright, owner of Autoplex Auto Service in Tempe

Mac & Gaydos Show Audio

Play Episode Listen Later Oct 17, 2025 9:43


Dale Sievwright joined Bruce & Gaydos to share his story of what happened when the microburst storm hit his business on Monday in Tempe.

The Jaded Mechanic Podcast
The Sherwood's from !! ROYALTY AUTO SERVICE !! Talk the Future of the Industry

The Jaded Mechanic Podcast

Play Episode Listen Later Oct 14, 2025 93:27


Like the show? Show your support by using our sponsors.Promotive can help you find your dream job. Touch HERE to see open jobs.Need to update your shop systems and software? Try Tekmetric HEREIn this episode, Jeff welcomes Sherwood Cook II and Sherwood Cook III of Royalty Auto for an in-depth conversation at ASTA 2025. The trio highlights the importance of advocacy in the automotive industry, emphasizing honest communication and putting the customer's safety and best interests first. They discuss the current challenges facing independent shops, from the technician shortage to the escalating costs of tools and access to training, and explore ways to attract and retain the next generation of technicians.Timestamps: 00:00 "Safety Over Inconvenience Prioritized"05:41 "Rapid Channel Success Explained"11:12 "Sharing Training for Struggling Techs"18:27 "Passion for Lifelong Training"22:16 Micah's Creative Remote Control Hack30:24 Streamlined Auto Service Conversations35:31 "Assessing Vehicle Needs Insightfully"39:45 The Dilemma of Discounting43:11 "Practical Repairs Over Perfection"48:44 Passionate Mechanic's Reflection57:09 "Mentors, Survival, and Tool Humor"01:00:51 "First Tools and Truck Shop"01:04:14 Budget Tools vs Premium Quality01:08:34 Bought Used Scanner, Regret Depreciation01:14:47 Tech Industry Workforce Shortage01:22:30 Hands-On Summer Skills Camp Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7YouTube - https://www.youtube.com/@TheJadedMechanicFacebook - https://www.facebook.com/profile.php?id=100091347564232

ASOG Podcast
Episode 236 - Industry Burnout, Stress, Shop Culture, and Work-Life Balance With Nicholas Lerubino

ASOG Podcast

Play Episode Listen Later Sep 29, 2025 64:17


Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025 Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEDon't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityMake sure you mention: CTISUMMER to get FREE data migration!If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out. Click here to register: https://geni.us/PlanWithTheProsShop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.Simplify payments. Streamline operations. Check out 360payments.com today!In this episode, Lucas and David are joined by Nicholas Lerubino, second-generation technician and lead tech at Mark's Auto Service in Gillette, New Jersey. Nicholas shares how caring deeply about customers and the industry brought both fulfillment and stress, detailing the emotional toll of serving skeptical clients and navigating challenging shop cultures. The conversation examines the importance of achieving a work-life balance in the automotive industry, the realities of technician burnout, and the significance of having a supportive network within the field.00:00 "Incriminated and Betrayed Heist"06:03 "Eric's Vital Support"07:25 Discovering Mario Rojas's Impact10:40 "Brief Courtesy Call Notification"15:26 Warranty Work Isn't Profitable17:15 "Leaving Due to Shop Culture"21:20 "Handling Employee Write-Up Concerns"24:08 "Gravy Work vs. Practical Skills"27:04 Failure to Follow Procedure28:59 Throttle Body Diagnosed in Minutes32:10 Fuel Leak and Code Issues37:06 "Balancing Business and Personal Life"40:06 "Expectations for Young Men's Work"42:58 "Prioritize Work Over Leisure"45:28 "Finalizing Paperwork Concerns"50:57 "Process Obsession's Daily Impact"54:04 Nearly Fatal Garage Door Incident55:08 Avoiding Dangerous Road Stretch58:20 Identical Specs Uncovered

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #161 - POWERED BY LAUER AUTO REPAIR - Sept 24th, 2025 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Sep 25, 2025 126:33


G&T701 - Episode #161 - POWERED BY LAUER AUTO REPAIR - Sept 24th, 2025 - www.GunsAndThe701.comIn the chamber

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #160 - POWERED BY LAUER AUTO REPAIR - Sept 17th, 2025 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Sep 18, 2025 122:41


G&T701 - Episode #160 - POWERED BY LAUER AUTO REPAIR - Sept 17th, 2025 - www.GunsAndThe701.comIn the chamber

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #158 - POWERED BY LAUER AUTO REPAIR - Sept 3rd, 2025 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Sep 4, 2025 123:09


G&T701 - Episode #158 - POWERED BY LAUER AUTO REPAIR - Sept 3rd, 2025 - www.GunsAndThe701.comIn the chamber

Wealth Talks
$140,000 and counting! Royalty Auto Service did something very nice

Wealth Talks

Play Episode Listen Later Aug 29, 2025 14:43


In this podcast episode, Tom, Michele and John talk about what Sherwood from Royalty Auto Service is doing for one of their customers. The customer got taken advantage of and paid way to much for a car that had problems, Royalty Auto didn't just fix her car, they helped raise money for her to use to buy a better car! Now they are taking her car shopping and they want to put her in touch with a financial advisor to help her manage the money everybody gave her. They are really going the extra mile to look out for her. Tom Michele and John talk about some of the things this customer could do with the money to keep it safe, make it grow and improve her life. This is an example of how social media can be used for good. What a story.

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #156 - POWERED BY LAUER AUTO REPAIR - Aug 20th 2025 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Aug 21, 2025 113:47


GAT701 - Episode #156 - POWERED BY LAUER AUTO REPAIR, Bismarck - Aug 20th 2025 - www.GunsAndThe701.comIn the chamber

Guns & The 701 - www.GunsAndThe701.com
G&T701 - Episode #155 - POWERED BY LAUER AUTO REPAIR - Aug 13th 2025 - www.GunsAndThe701.com

Guns & The 701 - www.GunsAndThe701.com

Play Episode Listen Later Aug 14, 2025 123:17


GAT701 - Episode #155 - POWERED BY LAUER AUTO REPAIR, Bismarck - Aug 13th 2025 - www.GunsAndThe701.comIn the chamber

Wisconsin Life
‘Good service and honest repairs’: The owners of Dutch’s Auto Service talk car repair in a male-dominated industry

Wisconsin Life

Play Episode Listen Later Jul 2, 2025


The auto repair industry is dominated by men. But on Madison’s northside, Dutch’s Auto Service veers from that reality. As Christina Lieffring tells us, the women-owned auto repair shop may be unique but it faces universal struggles in a changing industry.

Remarkable Results Radio Podcast
Labscope Essentials: From Ball Joints to Diagnostics [THA 428]

Remarkable Results Radio Podcast

Play Episode Listen Later Apr 11, 2025 30:04


Thanks to our Partners, NAPA TRACS, and Today's Class Tim Iezzi and Ira Waldman introduce their upcoming training class, "Labscope Essentials for the Ball Joint Guy," designed to build strong foundational skills in labscope diagnostics. Aimed at bridging the gap between hands-on mechanical work and advanced technology, the class offers practical, hands-on learning with ongoing support. Tim and Ira break down the curriculum, target audience, and the importance of real-world application to reinforce concepts. They also highlight the critical role of continuous education and why shop owner involvement is key to technician growth and long-term success. Tim Iezzi, Iezzi's Auto Service, Reading, PA Ira Waldman, Mallue's Automotive, Manasquan, NJ Watch Full Video Episode TST Big Event 2025: https://www.tstseminars.org/ "Labscope Essentials for the Ball Joint Guy" 9:00 AM - 5:00 PM on May 3-4, 2025. $495 per person (includes food and refreshments) Event Address: MACS Training Facility- 225 S Broad St, Lansdale, PA 19446 (back of the building). Contact us at: (484) 509-1494 or expertechtraining@gmail.com Guest Introductions (00:00:00) Training Class Announcement (00:02:04) Class Focus Discussion (00:03:16) Investment in Training (00:05:07) Hands-On Learning Approach (00:05:47) Understanding Good vs. Bad Data (00:08:40) Foundation of Skills (00:10:48) Target Audience for the Class (00:12:01) Electricity Basics Requirement (00:12:14) Limitless Potential of Labscopes (00:13:10) Remote Refresher Training (00:14:00) Career Pathing and Continuous Education (00:15:16) Testing Techniques for Diagnostics (00:16:32) Supporting Students Post-Class (00:17:12) Creating a Comfortable Learning Environment (00:20:10) Assessments in Training (00:22:18) Hands-On Labs as Assessment (00:24:30) Accountability in Learning (00:26:22) Engaging Shop Owners in Training (00:27:46) Incentives for Technicians (00:27:58) Upcoming Training Classes (00:28:31) Thanks to our Partner, NAPA TRACS NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Thanks to our Partner, Today's Class Optimize training with Today's Class: In just 5 minutes daily, boost knowledge retention and improve team performance. Find Today's Class on the web at https://www.todaysclass.com/ Connect with the Podcast: -The Aftermarket Radio Network: https://aftermarketradionetwork.com -Follow on Facebook:

ASOG Podcast
Episode 208 - Training Hurdles, Reputation Challenges, & Standards in Auto Repair With Tim Iezzi & Ira Waldman

ASOG Podcast

Play Episode Listen Later Mar 17, 2025 67:42


Don't get to the end of this year wishing you had taken action to change your business and your life.Click here to schedule a free discovery call for your business: https://geni.us/IFORABEShop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.Click here to schedule a free demo: https://info.shop-ware.com/profitabilityUtilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.Click here to get started: https://geni.us/PartsTechTransform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros In this episode, Lucas and David are joined by Tim Iezzi, owner of Izzy's Auto Service, and Ira Waldman, part-owner of Malou Automotive. Ira emphasizes the importance of consistent training for technicians and how the lack of it is affecting the industry's capability to grow qualified professionals. Tim highlights the necessity for shop owners to understand and read service manuals, an often-overlooked basic skill that can drastically improve diagnostic accuracy. They also delve into the geographical differences in how shops operate, with a particular focus on the fast-paced, often cutthroat environment of the Northeast versus other regions. For insights on enhancing shop operations and understanding broader industry trends, tune into this enlightening episode!00:00 "Online Training for Professional Growth"09:03 Reading and Skimming Skills Benefit12:29 Navigating Client Communication Challenges18:53 Diagnostic Efficiency vs. Over-Testing24:57 Beware Tech Tunnel Vision31:28 Trust and Ethical Balance Dilemma35:28 "Job Security Concerns Raised"37:55 High Payroll Strains Family Business43:50 Business Contingency Planning Concerns52:50 Dad's OnlyFans Skit Hilarity55:45 "Vegas Aftermarket Lips Critique"01:00:09 Continuous Diagnostic Work Flow

Remarkable Results Radio Podcast
Transforming Your Repair Shop to Professional Auto Service Center [THA 412]

Remarkable Results Radio Podcast

Play Episode Listen Later Dec 20, 2024 55:31


Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class The transition from a traditional repair shop to a professional auto service center requires a commitment to professionalism, continuous education, and a people first approach. Join industry business coaches Cecil Bullard, Vic Tarasik, and Dave Schedin as they break down how to transform your auto repair shop into a professional service center that stands out and delivers exceptional value to your employees and clients. Cecil Bullard, President of the Institute for Automotive Business Excellence. Cecil's previous episodes HERE. Vic Tarasik, CEO of Shop Owner Coach. Vic's previous episodes HERE. Dave Schedin, CompuTrek Automotive Management Systems. Dave's previous episodes HERE Show Notes Watch Full Video Episode Institute Summit, February 6th-8th, 2025, in Amelia Island, Florida: https://www.wearetheinstitute.com/summit Significance of Professionalism (00:02:44) Transitioning to a Professional Service Center (00:03:24) Perception of Value in the Industry (00:04:11) The Importance of Trust and Knowledge (00:06:16) Subjectivity of Professionalism (00:08:15) Circumstantial Professionalism (00:09:19) Investing in Training (00:11:29) The Role of Profitability (00:12:52) Continuous Improvement (00:13:25) Customer Expectations (00:14:39) Self-Care for Service Providers (00:16:41) Shop as a Living Entity (00:18:08) Training for Automotive Teams (00:20:55) Labor Rate Considerations (00:21:54) Understanding Business Responsibilities (00:22:00) Liability in the Automotive Industry (00:23:50) Insurance and Certification Issues (00:25:06) Employee Compensation and Profitability (00:26:09) Generational Challenges in Workforce Management (00:26:30) Professionalism in the Industry (00:27:17) Government Regulation Predictions (00:28:58) Self-Discovery Through Questions (00:29:36) Reframing Expenses as Investments (00:30:33) The Importance of Continuous Learning (00:35:40) Perceptions of Professionalism (00:39:07) Perspective on Growth (00:41:38) Humility in Business (00:42:21) Value of Professionalism (00:44:24) Mindset Shifts in the Industry (00:47:08) Abundance vs. Scarcity Mindset (00:48:28) Addressing Technician Shortages (00:51:34) Top Shops and Recruitment (00:54:14) Thanks to...

Remarkable Results Radio Podcast
Modern Customer Engagement In Auto Service [RR 1010]

Remarkable Results Radio Podcast

Play Episode Listen Later Nov 26, 2024 42:07


Thanks to our Partner, NAPA Auto Care Join the dynamic duo Uwe Kleinschmidt and Krista Eriksson of AutotechIQ! Uncover how data-driven processes are revolutionizing the automotive industry, explore the shifting landscape of customer behavior, and learn why transparency and education are essential for increasing approvals. Gain actionable insights into key aftermarket strategies, including maximizing the impact of digital vehicle inspections and employing innovative sales techniques. Uwe Kleinschmidt, CEO, AutotechIQ Krista Erickson, VP of Client Services and Marketing, AutotechIQ Show Notes Watch Full Video Episode Shifting Customer Expectations (00:01:19) Measuring Customer Engagement (00:02:12) Case Study on Service Advisors (00:03:27) The Role of Visual Aids (00:10:11) Empowerment Through Information (00:11:34) Building Trust with Customers (00:15:39) Standardizing Job Names (00:16:01) Declined Jobs Analysis (00:17:04) Actionable Transparency (00:18:21) Creating Urgency in Customer Interactions (00:21:51) Marketing Strategies for Service Offers (00:22:23) Follow-Up on Declined Services (00:23:07) Effectiveness of Visual Aids (00:23:29) The Brittany Process (00:25:31) Customer Education Through Layman's Terms (00:26:49) Work-Life Balance Challenges (00:29:35) Rebranding Technicians (00:31:35) Effective Communication in Service Advising (00:32:30) Growing the Certified Shop Network (00:34:00) AutoTechIQ DNA Concept (00:35:52) Importance of Preventative Maintenance (00:36:54) Technology's Role in Customer Engagement (00:37:39) Redefining Service Advisor Roles (00:39:13) Benefits of Specialized Roles in Shops (00:40:11) Introduction to New Generations of Listeners (00:41:35) Thanks to our Partner, NAPA Auto Care Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: