Podcasts about business confidential now

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Best podcasts about business confidential now

Latest podcast episodes about business confidential now

Business Confidential Now with Hanna Hasl-Kelchner
Elevating Employee Engagement From Ordinary to Extraordinary with Hanna Hasl-Kelchner

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Nov 18, 2024 16:06


Elevating Employee EngagementElevating employee engagement to have a more productive and committed workforce is part of every leadership or management agenda.But some people excel at it while others fall flat. Wishful thinking doesn't make it happen and in this episode we'll explore what does.What You'll Discover About Elevating Employee Engagement:* How elevating employee engagement can improve your bottom line* The three types of employee engagement* The role of empathy and self-awareness in elevating employee engagement* And much moreHost: Hanna Hasl-KelchnerHanna Hasl-Kelchner is an advocate for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.Hanna brings a unique perspective to the table, growing up in an entrepreneurial family and running a business before age 30 and blending it with decades practicing business law. Those experiences enabled her to successfully bridge the gap between the two disciplines during her career as a trusted advisor to influential decision makers ranging from startups to the S&P 500, Big Tobacco, and the White House.She has also been on the faculty at two top-ranked MBA programs: The Duke University Fuqua School of Management and the University of Virginia, Darden School of Business.Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes, especially:Part 1: Unveiling the Truth: Workplace Fairness Myths vs RealityPart 2: The Key to Retaining Top Talent: A Fair Work EnvironmentPart 3: Why Low Employee Engagement is Not an Employee ProblemPart 4: 5 Toxic Leadership Trends that Kill High Employee EngagementPart 5: How to Keep Positional Power From Being a Huge Achille's HeelContact Hanna and connect with her on LinkedIn, Facebook, Twitter, and YouTube.Her new book Seeking Fairness at Work on Amazon, in print, ebook and audio editions.

Business Confidential Now with Hanna Hasl-Kelchner
How Your Business Can Make a Difference Beyond Profit with Steve Farrell

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Sep 19, 2024 22:40


Beyond ProfitHow do you measure business success beyond profit? How does it connect to your deeper purpose in life? Your why?Discover one entrepreneur's amazing journey and how you can connect your business beyond profit too.What You'll Discover About Creating Goals Beyond Profit:* The personal awakening that led Steve Farrell to create a goal beyond profit* How to find our own goals beyond profit* How to achieve a goal beyond profit and still keep your business afloat* Why going beyond profit creates positive energy and improve relationships* And much moreGuest: Steve Farrell Steve Farrell attained the pinnacle of success as a Silicon Valley entrepreneur, founding two high-tech firms. Then he pivoted to lead Humanity's Team, a global nonprofit helping people everywhere awaken to our interconnectedness through platforms such as their new Humanity Stream+ streaming service.After contributing to the Gold Nautilus Award-winning book “Our Moment of Choice — Evolutionary Visions and Hope for the Future,” Steve's new book, “A New Universal Dream,” details his journey from a young entrepreneur to a life in service to humanity.Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship episodes.Contact Steve and connect with him through his website.And check out his book A New Universal Dream.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
The Inside Scoop to Achieving a Successful Business Turnaround with Rich Allocco

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Sep 12, 2024 22:43


Business TurnaroundA successful business turnaround is a terrific way to transform an organization that's stuck, but how big does the plateau have to be before you take action?And what kind of action is necessary to jumpstart healthier growth and profitability? Today's business turnaround expert, Rich Allocco, shares his insights.What You'll Discover About a Business Turnaround:* The 3 red flags that signal the need for a business turnaround* How business turnarounds share the same symptoms, but not the same root cause* Why trust is essential to leading a successful business turnaround* How to break down silos that stand in the way of a successful business turnaround* And much moreGuest: Rich Allocco After studying Economics at the University of Notre Dame Rich Allocco joined IBM in Large System Sales. After turning several complex competitive situations to IBM Rich was appointed Manager of Wall Street accounts and tasked with growing sales and returning competitive accounts back to IBM. From there he was named Manager, National Large System Competitive Marketing and then Branch Manager for sales and services for a 250M in revenue office in San Francisco. Rich then joined a small team of IBM executives tasked to turnaround an IBM company losing $1M a day. That company was returned to profitability and eventually sold.Rich joined Siemens US and continued in functional sales and services roles and then company turnaround situations. Rich joined Remedy and ran Global Sales and Services, growing the company 4x in his tenure. He was then invited to work with several companies in need of turnaround, change and rapid growth.Related Resources:If you liked this interview, you might also enjoy our other Finance episodes.Contact Rich and connect with him on LinkedIn. Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
What Inclusive Leadership Really Requires with Colette Phillips

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Sep 5, 2024 26:26


Inclusive LeadershipInclusive leadership can be a sensitive subject.On one hand we can appreciate the concept intellectually, but emotionally, when someone says we're not being inclusive it feels like a personal attack because we're often unaware of how our behavior impacts what others see and hear AND more importantly, how our own culture, experiences, and biases shape what we do and say.How do we get out of this Catch-22 and bridge these cultural gaps that rob us of credibility and influence? Today's guest has some proven tips and strategies for you.What You'll Discover About Inclusive Leadership:* What inclusive leadership really means* The seven traits of inclusive leadership* The inclusive leadership trait that can't be taught and you need to hire for* The trait that is the most challenging for leaders to master* And much more.Guest: Colette Phillips Colette Phillips is President and CEO of Colette Phillips Communications, and Founder and President of Get Konnected! and The GK Fund.She is a strategic advisor for C-level executives and corporate teams and develops public relations branding and internal/external communications strategies. She is frequently consulted by corporations and nonprofits on how to establish healthy, inclusive working environments and engage and serve culturally diverse consumers.An active civic leader and board member, she's listed on Boston Business Journal's Power 50 List. Her new book is The Includers: The 7 Traits of Culturally Savvy, Anti-Racist Leaders.Related Resources:If you liked this interview, you might also enjoy our other Corporate Goverance and Culture episodes.Contact Colette and connect with her on LinkedIn, Facebook, Twitter, and Instagram.And be sure to check out her website and book, The Includers: The 7 Traits of Culturally Savvy, Anti-Racist LeadersJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics,...

Business Confidential Now with Hanna Hasl-Kelchner
Soft Skill Secrets That Are Essential to Workplace Trust with Anne Baum

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Aug 1, 2024 24:36


WORKPLACE TRUSTWorkplace trust can ebb and flow like an ocean tide depending on what we say and how we say it. Little things can mean a lot, especially when it comes from someone in a position of authority.Getting it right means sharpening your soft skills and today's guest, Anne Baum is going to share some soft skill secrets to help you build workplace trust more consistently.What You'll Discover About Workplace Trust:* How small mistakes impact workplace trust* How managing perceptions well improves workplace trust * The self-imposed leadership barriers to building more workplace trust * Essential Soft Skills for Improving Workplace Trust * How The Transmitter and Overconfident Overachiever Detract From Workplace Trust * How to Improve the Soft Skills Necessary to Build More Workplace Trust * And MUCH more.Guest: Anne BaumAnne Baum is the author of Small Mistakes, Big Consequences: Develop Your Soft Skills to Help You Succeed.She is also the Lehigh Valley executive and vice president, distribution channels & labor relations for Capital BlueCross.Since joining the company in January 2010, Anne has been involved with strategic planning and other senior level functions as well as designing and leading leadership development programs through her own company Vision Accomplished.Anne participates on numerous boards and executive committees and her formal education includes a BS in Biology from the University of Illinois, a Masters in Health Systems Management from Rush University, plus she has a certification from the Protocol School of Washington as a protocol and etiquette consultant.Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Anne and connect with her on LinkedIn, Facebook, Twitter, and Instagram.Anne's book: Small Mistakes, Big Consequences: Develop Your Soft Skills to Help You SucceedJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as...

Business Confidential Now with Hanna Hasl-Kelchner
How to Read Nonverbal Body Language for Better Communication with Martin Brooks

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jul 18, 2024 24:38


READ NONVERBAL BODY LANGUAGEAre you unsure of how to read nonverbal body language at work? Could you be missing out on subtle clues about what someone is really thinking?Imagine how valuable it would be if you were better at decoding those signals? It could help you be a more effective leader, negotiator, or team player.It's powerful indeed, my friends. Today's Summer Classic guest, Martin Brooks, creator of the Body Language Decoder, will give us some tips on how to get better at reading nonverbal body language at work.What You'll Discover About How to Read Nonverbal Body Language:* Genesis of Martin's interest in how to read nonverbal body language * How to use body language for more effective communication * Top 3 patterns to help you read nonverbal body language * Why reading nonverbal body language of your audience helps adjust your own nonverbal cues * Where beginners can focus to read nonverbal body language* How better nonverbal body language can reduce Zoom fatigue * The danger of ignoring nonverbal body language * And MUCH more.Guest: Martin BrooksMartin Brooks is an experienced communication coach and trainer.In his consultancy practice, he applies his expertise in the reading of body language to help clients better understand others as well as communicate more effectively.His body language analysis has been aired on the BBC, LBC Radio, and the Discovery Channel.His new product, “Body Language Decoder,” includes 50 illustrated cards that reveal what others are really thinking.Related Resources:If you liked this interview, you might also enjoy our other Communications episodes.Contact Martin and connect with him on LinkedIn, Twitter, and InstagramLearn more about his work at successthroughimpact.com _____Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and

Business Confidential Now with Hanna Hasl-Kelchner
How to Adopt Disney's Magical Customer Experience in Your Business with Vance Morris

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jul 4, 2024 24:57


MAGICAL CUSTOMER EXPERIENCEDoes creating a magical customer experience sound like a bunch of marketing pie in the sky?Well, today's Summer Classic guest is a Disney management alum, and he says that you don't need a roller coaster or nightly fireworks to create a magical customer experience. What You'll Discover About the Magical Customer Experience:* How to adopt the magical customer experience for your business* How small gifts create a magical customer experience and increase revenue* How to get ideas for making your own magical customer experience* How Disney's Law of Unlimited Abundance fits into the magical customer experience* How to keep new hires from ruining the magic* Salvaging the magical customer experience when things go wrong* 2 ways businesses diminish the magical customer experience* And MUCH more. Guest: Vance MorrisVance spent 10 years working for the mouse at Walt Disney World in Orlando Florida. He started his career at Disney on the Opening Team of the Yacht & Beach Club Resorts, and progressed through the management ranks as a Night Club Manager at Pleasure Island, Service Trainer aboard the Empress Lily, and on the revitalization team of the Contemporary Resort in the mid-90's. It was at the Contemporary that Vance got his crowning achievement, Designing, Opening and Operating Chef Mickey's, Disney's flagship Character Dining Experience.After leaving Disney, (yes people do leave) he utilized his skills to rescue or improve many of America's companies and government agencies. His clients included Legal Seafoods, Tyson, NASA, Rain Forest Café, Compass Group, The Executive Office of the President of the United States, The Smithsonian and the Kennedy Center for the Performing Arts.Tiring of corporate life, Vance opened his own Bricks & Mortar Business in 2007. After meteoric growth of his service business, other entrepreneurs began to seek him out for advice and counsel. This spawned his next business, Deliver Service Now!, consulting and coaching other companies on how to create and implement Disney style service and then apply Direct Response Marketing to profit from it.Vance Morris has shared the stage with many of the premier marketers and service professional in the world; Dan Kennedy, Joe Polish, Bob Brown, Lou Ferrigno, Dean Jackson, Charles Henning, Lee Cockerell, and Meg Crofton.2015-2019 Longest Reigning Marketer of the Year, GKIC & Dan Kennedy Award WinnerRelated Resources:If you liked this interview, you might also enjoy our other Customer Satisfaction episodes.Contact Vance and connect with him on LinkedIn, Facebook, and Twitter.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your...

Business Confidential Now with Hanna Hasl-Kelchner
Easy Email Time Management Productivity Tips with Marcey Rader

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jun 27, 2024 21:30


EMAIL TIME MANAGEMENT PRODUCTIVITYWant to tame your inbox and get more email time management productivity? I know . . . it sounds too good to be true.Unsolicited sales pitches, subscriptions you never signed up for, cc's on conversations that don't quit, not to mention the spam. It takes time to sort through that mess every day to keep it from choking your computer altogether. Productivity expert, Marcey Rader, has some easy ways to tame that beast that you can start using right away to keep from burning out and kicking your computer in the disc drive. Listen now.What You'll Discover About Email Time Management Productivity:* How poor email time management impacts our productivity and health * Decision-making fatigue associated with poor email time management * How email fatigue affects our health * Why we allow ourselves to get distracted by email * Easy ways to start improving your email time management productivity* And MUCH more.Guest: Marcey RaderMarcey Rader believes that health powers productivity. She is a multi-certified health and productivity expert, a three-time bestselling author, and an award-winning, global keynote speaker. As the founder of Rader Co., Marcey helps executives, teams, and individuals banish burnout, keep good people, and keep moving forward through practical, tailored tools, healthy, sustainable habits, and coaching accountability.Sought-after by Fortune 100 companies and others, she's spoken for tens of thousands of people worldwide – from North Dakota to Dubai to Tokyo. As a high-impact speaker, she trains her audiences to escalate their energy, conquer their calendars, master tasks, and finally extinguish their email. To change your career, team, or organization one habit at a time, learn more or connect with Marcey at marceyrader.com.Related Resources:If you liked this interview, you might also enjoy our other Communication episodes.Contact Marcey and connect with her on LinkedIn. Also check out her gift links:Rader Co. Email Action PlanHealth-Powered Productivity PodcastEffective Email Settings – use the password inboxzeroJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and

Business Confidential Now with Hanna Hasl-Kelchner
Why Updated Communication Skills are Essential to More Business Success with Dianne Chase

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jun 19, 2024 22:04


UPDATED COMMUNICATION SKILLS Updated communication skills? Are you kidding me? Why would we need those?We've been communicating just fine up to now, and it's gotten us where we are.But is there something more we could do to let our talents and message shine? Today's guest, communication expert Dianne Chase, has some ideas.What You'll Discover About Updated Communication Skills:* Why we benefit from updated communication skills as our careers evolve* The number one communication skill we need to update* Why it takes more energy to communicate in a virtual world* The most important thing we need to know about updated communication skills* And much moreGuest: Dianne ChaseDianne is an award-winning communications executive with decades of experience working successfully with business professionals who want to elevate their communication skills, and build their leadership acumen, to achieve greater success. She is an Accredited GENIUS Business Storytelling Partner© in the Gabrielle Dolan methodology; one of only two in the world.Her driving purpose is to help business professionals become authentic and impactful communicators so that they may attain their personal and professional aspirations.Dianne founded her boutique communications consulting, training, and media relations firm, Chase Media and Communication, in 2000 after a distinguished career in broadcast journalism as a news director, anchor, and reporter. In addition to strategic business storytelling, her expertise and services include crisis communication, media training, presentation skills training, business message development, strategic internal and external communication, executive communication consulting and coaching, and leadership brand identity.She is a past global chair of the International Association of Business Communicators and currently serves as president of the IABC North Carolina chapter.She is a founding member of the 20/20 Visionaries in Charlotte and has been recognized with several professional awards including 2000 Notable American Women, and the Mecklenburg Times 50 Most Influential Women. She serves on several philanthropic and professional boards in her mission to always find ways to add value, provide support, and give back.Related Resources:If you liked this interview, you might also enjoy our other Communication episodes.Contact Dianne and connect with her on LinkedIn, Facebook, Twitter, and Instagram.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on

Business Confidential Now with Hanna Hasl-Kelchner
How to Foster More Psychological Safety in the Workplace with Mike Brcic

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jun 13, 2024 18:55


PSYCHOLOGICAL SAFETYHow do you foster more connection and psychological safety in the workplace?Sounds like a “nice to have,” not a “got to have” thing, but today's guest, Mike Brcic says it actually plays a huge role in business success. And in today's episode he explains how to do it.What You'll Discover About Psychological Safety:* The most common misunderstanding about psychological safety* The foundation and precursor to psychological safety is* The 4-part framework for establishing more psychological safety* The power of repetition in protecting psychological safety*And much moreGuest: Mike Brcic Community-builder and serial entrepreneur by nature, Mike Brcic is passionate about helping entrepreneurs live inspired, more connected lives. Via his events and adventure retreats around the world with Wayfinders, Mike helps entrepreneurs find the tribe and the support they need to achieve great things and personal fulfilment. He's travelled to and spent time with locals in some of the remotest places on Earth, from the Kazakhs of far western Mongolia to the hunters of Greenland, to the Batwa forest people of the Bwindi Impenetrable Forest of Uganda. In the process, he's learned a thing or two about living a meaningful life.He is a passionate speaker on many topics related to entrepreneurship, community building, and mental health. Via his Substack channel he shares tips and resources about human connection and how to live a more deeply connected life.Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Mike and connect with him on LinkedIn, Facebook, Twitter, and Instagram.Also get more people management tips on Mike's Substack channelJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
How to Get Your Team Fired Up: Tips to Maximize Employee Engagement with Alicia Parr

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jun 6, 2024 23:08


EMPLOYEE ENGAGEMENTUnlocking high performance and motivating high employee engagement isn't easy.What kind of people, practices, and management strategies actually work?Today's guest, Alicia Parr, has some valuable tips and explains how.What You'll Discover About Employee Engagement:* Why employee engagement is really about “people energy”* How employee engagement becomes more challenging as businesses grow* The four components that drive employee engagement* The leadership mindset shift needed to unlock more employee engagement* And much moreGuest: Alicia Parr Alicia is the innovative founder of Performentor, revolutionizing HR with 20 years of experience and a behavior science-based approach tailored for small businesses.As a visionary, she excels in creating learning cultures, fostering a growth mindset, and guiding high-performing teams.An accomplished executive coach, Alicia applies her deep knowledge in psychology, marketing, and mass communication to empower business leaders.She developed a proprietary operating model, Unleash People Energy™, that reframes the definition of a business as the conversion of people energy into economic value.With an enduring passion for understanding human performance and an impressive record as an endurance athlete, Alicia embodies the spirit of a disruptive leader, dedicated to shaping the future of human resource management.Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.Contact Alicia and connect with her on LinkedIn, and Twitter.Also visit Performentor's website, LinkedIn page and Twitter.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
Beyond Chance: Delving into Smart Innovative Leadership with Steve Wunker

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later May 30, 2024 21:23


INNOVATIVE LEADERSHIPIs innovative leadership merely about being in the right place at the right time or some flash of genius?Or is there a smart way to nurture creativity and build a pipeline of consistent innovation?You can probably guess my guest's answer, but in a few minutes, Steve Wunker will actually explain you can be a more innovative leader.What You'll Discover About Innovative Leadership:* Understanding what innovation really is* The three A's of innovative leadership* How innovative leadership determines the metrics of accountability* The story of Panera Bread as an example of innovative leadership* And much moreGuest: Steve Wunker Steve Wunker is the managing director of New Markets Advisors, a global consulting firm focused on innovation.He was responsible for one of the world's first smartphones, pioneered the mobile marketing and commerce industries, and partnered with a longtime colleague, Harvard Business School's Clayton Christensen, in building the consulting firm Innosight.He's the author of three award-winning business books, has written for Forbes since 2011, and has keynoted speaking events on five continents.He's the co-author of the new book The Innovative Leader: Step-by-Step Lessons from Top Innovators for You and Your Organization (Morgan James Publishing; April 2, 2024).Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Steve and connect with him on LinkedIn. Check out his book website Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
Expert Lead Generation Tips to Help You Maximize Results and Minimize Cost with Josh Ramsey

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later May 23, 2024 22:45


LEAD GENERATIONWho wouldn't benefit from expert lead generation tips, especially if they're designed to help you maximize results and minimize costs, right?That's why I'm so excited to welcome Josh Ramsey today.What You'll Discover About Lead Generation: * The number one lead generation trap people fall into* The most practical way to approach lead generation* How to prioritize different social media channels for lead generation opportunities* Using customer relationship management (CRM) systems to track leads and conversion rates* And much moreGuest: Josh RamseyJoshua Ramsey, CEO of Strategic Point Marketing, has developed principles and strategies for businesses since 2001. During this time, Joshua has successfully created and executed more than 80,000 successful campaigns across the US.Joshua is a Fractional Chief Marketing Officer, author, and highly regarded speaker. As someone with experience in speaking since 2005, Joshua teaches executives and business owners exactly how to cut costs and improve their current business so they can continue to grow.As a true Fractional Chief Marketing Officer, Joshua gives business owners unique executive experience, along with a fresh perspective, without having to pay the high salary of a full-time employee. He helps them to develop new strategies for growing their brand, increasing customer acquisition, and generating new sales.Related Resources:If you liked this interview, you might also enjoy our other Marketing episodes.Contact Josh and connect with him on LinkedIn, Facebook, and YouTube.Josh's book: How Some SEO Companies Disguise Laziness & Hide Poor StrategiesThe DiSC profiler Josh referred to in our conversationJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

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Business Confidential Now with Hanna Hasl-Kelchner
What Every Smart Manager Needs to Know About Ethical Leadership with Rick Swegan

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later May 16, 2024 19:56


Ethical LeadershipEthical leadership is about much more than not breaking the law.What does it mean for your career in the future of your business? Why does it matter if you can still be law abiding?Those are a few of the things we'll be exploring with Rick Swegan, coauthor of the new book, The Practice of Ethical Leadership: Insights from Psychology and Business in Building an Ethical Bottom Line.What You'll Discover About Ethical Leadership:* Why ethical leadership is more than focusing on the bottom line* Why the practice of ethical leadership presents a moral challenge* How the younger generation's demand for social justice creates a sense of urgency for more ethical leadership* How to quantify ethical leadership* And much moreGuest: Rick SweganRick B. Swegan is an author and the founder and principal consultant of ARCH Performance. With a background in human resources and safety, Rick provides consulting to a variety of organizations on the developmental needs of potential leaders.Rick's co-author, Claas Florian Engelke, provides consulting services in the fields of leadership advisory, assessment, and development. He invites clients to question themselves in order to foster incessant learning and aspire to be the best versions of themselves.Their new book: The Practice of Ethical Leadership – Insights from Psychology and Business in Building an Ethical Bottom Line (Routledge, March 28, 2024), offers effective suggestions for developing ethical leaders. Learn more at ethicalbottomline.comRelated Resources:If you liked this interview, you might also enjoy our other Corporate Governance and Culture episodes.Contact Rick and connect with through his websites, archperformance.com, ethicalbottomline.com .And be sure to check out his book The Practice of Ethical Leadership: Insights from Psychology and Business in Building an Ethical Bottom LineJoin, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and

Business Confidential Now with Hanna Hasl-Kelchner
Embrace the Often Overlooked Factors Contributing to Entrepreneurial Success with Jessica Yarbrough

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later May 9, 2024 20:25


ENTREPRENEURIAL SUCCESSEntrepreneurial success, the process of scaling a business can feel overwhelming.There's always at least one more thing to do, and the fear of a misstep that could be a setback can cause a lot of sleepless nights.But today's guest, Jessica Yarborough can help reduce that fear and anxiety by sharing some often-overlooked factors of growing a successful business with her helpful tips.What You'll Discover About Entrepreneurial Success:* Why not having the right pricing strategy interferes with entrepreneurial success* How entrepreneurial success requires the proper reinvestment of profits* The systems you need to profitably scale and achieve entrepreneurial success* Why startups need a holistic perspective of their business to develop a strategy that will work* Why taking the time to work on your business instead of only in your business is the key to entrepreneurial success*And much more Guest: Jessica YarboroughJessica Yarbrough has quickly developed a reputation of being one of the best business strategists for coaches and consultants who want to sell and scale ultra-high-end services.Her background is in international business and she has built multiple companies.Jessica is a genius at showing entrepreneurs how to build an expert platform, rapidly raise their value, build credibility and attract high-paying clients.She loves teaching entrepreneurs how to grow their influence and make the income and impact they desire.Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship episodes.Contact Jessica and connect with her on LinkedIn, and YouTube.Also check out her video on How to Become a 7 Figure Coach or Consultant.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
How Virtual Assistants Can Improve Productivity and Unlock Business Potential with Barbara Turley

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Apr 25, 2024 23:45


Virtual AssistantsHaving virtual assistants sounds like a dream come true. But how easy is it to turn a chunk of your business over to a stranger?What should you be looking for and how do you make it work? How do you keep control?Those are some of the question today's guest, Barbara Turley will be answering. What You'll Discover About Virtual Assistants:* How to determine the ideal tasks to delegate to virtual assistants* Establishing the necessary workflow processes* How to find the right virtual assistants* Best practices for creating effective communication protocols* And much moreGuest: Barbara TurleyBarbara Turley's mission is to eradicate business overwhelm and remove the friction that stunts growth by helping clients to optimize their operations using offshore teams of virtual assistants, clever automations and streamlined processes.The Virtual Hub makes this happen every day through virtual assistants who can aid with digital marketing, social media and administrative support plus consultants & system architects who optimize platforms and processes for growing businesses.The Virtual Hub is a virtual assistant company with the added advantage of an operational efficiency consulting and implementation team. Rather than doing business “the usual way,” they actually create their own virtual assistant successes (and yours) through deep training programs (including software like Hubspot and Ontraport) as well as ongoing career development and customized coaching to best serve each of their clients.Barbara proudly wears the label of Founder and CEO at The Virtual Hub as well as the titles wife and mom.Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.Contact Barbara and connect with her on LinkedIn, Facebook, Twitter, Instagram, and YouTube.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
Part 5: How to Keep Positional Power From Being a Huge Achille's Heel with Hanna Hasl-Kelchner

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Apr 18, 2024 26:40


Positional PowerPositional power is one of the most misunderstood and misused concepts in business.It's also why positional power can be an organization's Achille's heel.Sounds like heresy? Let's talk about that.What You'll Discover About Positional Power:* How positional power can promote an us-vs-them mentality* How emotional intelligence supplements and strengthens positional power* The blind spots positional power creates that threaten high employee engagement* Why leaders serious about high employee engagement can't hide behind excuses of political correctness, wokeness and free speech * Why it's incumbent on those with positional power to keep the employee-employer relationship on track* And much more.Host Hanna Hasl-KelchnerHanna Hasl-Kelchner is a champion for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.Hanna brings a unique perspective to the table, growing up in an entrepreneurial family and running a business before age 30 and blending it with decades practicing business law. Those experiences enabled her to successfully bridge the gap between the two disciplines during her career as a trusted advisor to influential decision makers ranging from startups to the S&P 500, Big Tobacco, and the White House. She has also been on the faculty at two top-ranked MBA programs: The Duke University Fuqua School of Management and the University of Virginia, Darden School of Business.Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Hanna and connect with her on LinkedIn, Facebook, Twitter, and YouTube.Her new book Seeking Fairness at Work is now available on Amazon.Part 1: Unveiling the Truth: Workplace Fairness Myths vs RealityPart 2: The Key to Retaining Top Talent: A Fair Work EnvironmentPart 3: Why Low Employee Engagement is Not an Employee ProblemPart 4: 5 Toxic Leadership Trends that Kill High Employee EngagementJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered

Business Confidential Now with Hanna Hasl-Kelchner
Part 4: 5 Toxic Leadership Trends that Kill High Employee Engagement with Hanna Hasl-Kelchner

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Apr 11, 2024 26:25


Toxic LeadershipThere are 5 toxic leadership behaviors that most managers don't even realize have a negative impact on their employees.Imagine how much better and more productive the workplace would be if even one of those toxic leadership habits could be toned down. What You'll Discover About Toxic Leadership:* How the severity, frequency, and duration of toxic leadership behaviors impacts employees' perceptions of honest compensation, safety, and sense of belonging* Why credit stealing is a top relationship deal-breaker and morale killer* How bias drowns out facts with preconceived notions that either favors or disadvantages employees* How if employees are not being intentionally included, they risk being unintentionally excluded* How toxic leadership behaviors create unwritten rules and fear based environments* And much more. Host Hanna Hasl-KelchnerHanna Hasl-Kelchner is a champion for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.Hanna brings a unique perspective to the table, growing up in an entrepreneurial family and running a business before age 30 and blending it with decades practicing business law. Those experiences enabled her to successfully bridge the gap between the two disciplines during her career as a trusted advisor to influential decision makers ranging from startups to the S&P 500, Big Tobacco, and the White House. She has also been on the faculty at two top-ranked MBA programs: The Duke University Fuqua School of Management and the University of Virginia, Darden School of Business. Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Hanna and connect with her on LinkedIn, Facebook, Twitter, and YouTube.Her new book Seeking Fairness at Work is available wherever books are sold starting April 18, 2024.Part 1: Unveiling the Truth: Workplace Fairness Myths vs RealityPart 2: The Key to Retaining Top Talent: A Fair Work EnvironmentPart 3: Why Low Employee Engagement is Not an Employee ProblemJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at

Business Confidential Now with Hanna Hasl-Kelchner
Evaluating the Best Email Security Measures for Small Businesses with Stephen Jordan

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Apr 4, 2024 23:26


SECURITY MEASURESWhat security measures do you have in place to protect your email messages?We assume our emails are secure. But what if they're not? How do we make sure our messages stay confidential?Those are a few of the topics we'll explore with our cybersecurity expert, Stephen Jordan, when we come back.What You'll Discover About Security Measures:* Why the security measures of email addresses provided by domain name providers are not enough* 5 easy protocols you can configure right now that can improve email security measures* Where to get the biggest return on investment in adding security measures to your email* How to find a cybersecurity expert you can trust* And much more.Guest: Stephen JordanStephen has spent over 33 years providing computer related products and services to small businesses, working as a Technician, System Administrator, System Engineer, and I.T. Manager, with 30 of those years running his own business.Stephen experienced the evolution of the industry as it changed from being the sales driven computer industry, to the more balanced sales and service I.T. industry, and then to the managed services industry, and has seen many new industries created, including cybersecurity.Stephen sold his I.T. and managed services business in October of 2021 so he could just focus on matters of cybersecurity for small businesses, which brought him to start his latest business venture called Sound Cybersecurity.Related Resources:If you liked this interview, you might also enjoy our other Risk Management episodes.Contact Stephen and connect with him on LinkedIn. And check out his informative blog.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
Part 3: Why Low Employee Engagement is Not an Employee Problem

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Apr 2, 2024 9:30


Low Employee EngagementWhose problem is “Low Employee Engagement ?"Managers tend to blame employees for being unmotivated making it the employees' problem to fix.But perhaps manager should look in the mirror instead? Let's talk about that. What You'll Discover About Low Employee Engagement:* How the phrase low employee engagement respects the privilege of power* Three reasons supervisors are more complicit in low employee engagement than they realize* Why protecting and supporting high employee engagement is a management responsibility* And much more. Host Hanna Hasl-KelchnerHanna Hasl-Kelchner is a champion for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.Hanna brings a unique perspective to the table, growing up in an entrepreneurial family and running a business before age 30 and blending it with decades practicing business law. Those experiences enabled her to successfully bridge the gap between the two disciplines during her career as a trusted advisor to influential decision makers ranging from startups to the S&P 500, Big Tobacco, and the White House. She has also been on the faculty at two top-ranked MBA programs: The Duke University Fuqua School of Management and the University of Virginia, Darden School of Business.Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Hanna and connect with her on LinkedIn, Facebook, Twitter, and YouTube.Her new book Seeking Fairness at Work is available wherever books are sold starting April 18, 2024.Part 1: Unveiling the Truth: Workplace Fairness Myths vs RealityPart 2: The Key to Retaining Top Talent: A Fair Work EnvironmentJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook,

Business Confidential Now with Hanna Hasl-Kelchner
How to Combine Accountability with Meaningful Work with Zach Montroy

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Mar 28, 2024 20:39


Meaningful WorkMaintaining accountability in the workplace is a two edged leadership sword.On the one hand we want employees to do meaningful work, on the other hand, what's meaningful to management may not necessarily be meaningful to them, BUT it still needs to get done and therein lies the dilemma for executives, managers, and entrepreneurs.What You'll Discover About Meaningful Work:* How meaningful work connects employees' unique abilities with the overall vision and mission of the company* Why meaningful work requires synchronizing employees' expectations* How meaningful feedback contributes to meaningful work* How to help employees overcome the fear of vulnerability when discussing meaningful work* And much more.Guest: Zach MontroyZach Montroy is a change agent and leadership team coach who has spent two decades in executive roles, honing his expertise in organizational strategy, people operations, people leadership and scaling companies. With a passion for helping leaders expand their impact and build trust, Zach draws from his extensive experience to help companies align their mission and values with their strategy.Over the last five years, Zach has focused his efforts on helping entrepreneurs scale and grow their businesses, bringing his knowledge and insights to bear on the stickiest issues facing high-growth organizations. With a deep understanding of the importance of both strategy and culture in achieving sustainable growth, Zach helps companies create high-functioning, high-impact organizations through his innovative approach to leadership.As a sought-after speaker and podcast guest, Zach is known for his ability to distill complex concepts into actionable insights that help businesses achieve their goals. Whether you're looking to scale your business, build a high-performance team, or expand your impact as a leader, Zach's expertise and passion for organizational strategy make him an invaluable resource for any entrepreneur or business leader looking to take their organization to the next level.Related Resources:If you liked this interview, you might also enjoy our other Corporate Governance and Culture episodes.Contact Zach and connect with him on LinkedIn.Also be sure to visit his business website, Intention Collective, and it's corresponding LinkedIn page. Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and

Business Confidential Now with Hanna Hasl-Kelchner
Part 2 The Key to Retaining Top Talent: A Fair Work Environment

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Mar 26, 2024 11:29


Retaining Top TalentRetaining top talent has always been a management challenge. It's become even more so in our post-covid world where many employees who enjoyed the autonomy of remote work arrangements are suddenly faced return to office mandates.For employees it feels unfair when the work is going fine. Yet those employee perceptions clashed directly with the management's view of “Hey, we make the rules around here.”When that happens, for employees it begs the questions: Do I stay? Or do I go?What You'll Discover About Retaining Top Talent:* The role of the implied social contract in retaining top talent* What the covenants of good faith and fair dealing have to do with retaining top talent* What good faith and fair dealing means in the workplace* How the implied social contract legitimizes employee expectations of workplace fairness* And much more. Host Hanna Hasl-KelchnerHanna Hasl-Kelchner is a champion for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.Hanna brings a unique perspective to the table, growing up in an entrepreneurial family and running a business before age 30 and blending it with decades practicing business law. Those experiences enabled her to successfully bridge the gap between the two disciplines during her career as a trusted advisor to influential decision makers ranging from startups to the S&P 500, Big Tobacco, and the White House. She has also been on the faculty at two top-ranked MBA programs: The Duke University Fuqua School of Management and the University of Virginia, Darden School of Business.Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Hanna and connect with her on LinkedIn, Facebook, Twitter, and YouTube.Her new book Seeking Fairness at Work is available wherever books are sold starting April 18, 2024.Part 1: Unveiling the Truth: Workplace Fairness Myths vs RealityJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook,

Business Confidential Now with Hanna Hasl-Kelchner
How to Drive more Business Success with YouTube Video Marketing with Matt Hughes

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Mar 21, 2024 25:45


YouTube VideoYouTube video can be very impactful because next to Google, YouTube is an incredibly powerful search engine in its own right.That means knowing how to harness that energy can accelerate the growth of your business, product, or service, but how can entrepreneurs tap into this phenomenon effectively and efficiently?That's what I'll be exploring with our next guest, YouTube expert, Matt Hughes. What You'll Discover About YouTube Video:* Why small businesses have an advantage in creating YouTube video* How to find great content for your YouTube video* How to optimize YouTube video descriptions* The biggest mistake everyone makes with their YouTube video* How long does it take to build marketing momentum with YouTube video* AND much moreGuest: Matt Hughes Matthew Hughes is a video and YouTube expert based in Leicester, United Kingdom.In 2013, he started a video company that he ran for seven years, traveling the world and creating corporate videos for clients ranging from one-man bands through to billion-dollar companies.Fast forward to 2019 and having witnessed firsthand video's rising influence and power in driving exponential brand growth and customer acquisition, Matt created the King of Video brand to help small business owners confidently create consistent video content that connects with their audience.In 2021 he turned his focus to YouTube with a goal of getting 1000 small businesses to 1000 subscribers using YouTube as the primary platform to grow their business and make money by strategically creating video content.Related Resources:If you liked this interview, you might also enjoy our other Marketing episodes.Contact Matt and connect with him on LinkedIn, Facebook, and TikTok.And check out Matt's King of Video website for more information and resources.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
Part 1 Unveiling the Truth: Workplace Fairness Myths and Reality

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Mar 19, 2024 15:24


Workplace FairnessWorkplace fairness is something employees desperately want and executives, managers and business owners think they give.But when a Gartner HR research finds 82% of employees report their working environment lacks fairness and last year's State of the Workplace Gallup polls finds 59% of workers being disengaged, or “quiet quitting” in Gallup's 2023 parlance, and another 18% being actively disengaged, or just plain miserable at work and “loud quitting” it's time to take a closer look at workplace fairness and why so many employees feel they're not experiencing it.What You'll Discover About Workplace Fairness:* The phenomenal bottom line benefits of high employee engagement* The critical role workplace fairness plays in employee engagement* Why fairness is a reasonable expectation* The misunderstood role of the implied social contract in workplace fairness* And much more.Host Hanna Hasl-KelchnerHanna Hasl-Kelchner is a champion for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.Hanna brings a unique perspective to the table, growing up in an entrepreneurial family and running a business before age 30 and blending it with decades practicing business law. Those experiences enabled her to successfully bridge the gap between the two disciplines during her career as a trusted advisor to influential decision makers ranging from startups to the S&P 500, Big Tobacco, and the White House. She has also been on the faculty at two top-ranked MBA programs: The Duke University Fuqua School of Management and the University of Virginia, Darden School of Business.Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Hanna and connect with her on LinkedIn, Facebook, Twitter, and YouTube.Her new book Seeking Fairness at Work is available wherever books are sold starting April 18, 2024.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and

Business Confidential Now with Hanna Hasl-Kelchner
How to Confidently Buy a Profitable Business at a Great Price with Richard Parker

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Mar 14, 2024 24:00


Buy a Profitable BusinessKnowing how to confidently buy a profitable business at a great price is an awesome way to expand an existing business or take the leap into entrepreneurship.But if it's not something you do on a regular basis, your confidence may need some boosting with proven strategies and tips. That's where today's guest comes in. What You'll Discover About How to Buy a Profitable Business:* Understanding the different stages of buying a business* How to find the right team to assist in the process of buying a profitable business* Why looking for companies who are publicly listed for sale is the wrong way to buy a profitable business* The smart way of managing risk when buying an existing business* How to stay focused on the right stuff during the purchase process* AND much more.Guest: Richard ParkerRICHARD PARKER has been helping people achieve their dreams of owning a business for over 30 years.His ‘How To Buy A Good Business At A Great Price' program has sold over 100,000 copies in more than 80 countries.He was hired by the Dalio family office and for several years worked as a mentor to one of Ray Dalio's sons teaching him the art of buying small businesses.He has personally purchased 13 of his own companies plus one co-investment with purchase prices ranging from $50,000 to over $200 million.Richard has appeared in Forbes, The New York Times, TheStreet.com, Entrepreneur Magazine, Inc., and has over 200 published articles to his credit.Related Resources:If you liked this interview, you might also enjoy our other Finance episodes.Contact Richard and connect with him on LinkedIn, Facebook, Instagram, and YouTube.Visit Richard's website RichardParker.com for more information about his programs.Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
Winning Negotiation Tactics to Help You Succeed in Every Situation with Andrea Beach

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Mar 7, 2024 21:09


Winning Negotiation TacticsWhat are your winning negotiation tactics? Do they always work out the way you want them to?If you'd like to improve your success rate, You're going to enjoy today's guest. She's Andrea Beach, a certified hypnotherapist who's often featured as a change agent and a force of nature in the business world.What You'll Discover About Winning Negotiation Tactics:* Why reframing the encounter from you versus them to us versus the problem is a winning negotiation tactic* How being curious and mindful of body language are winning negotiation tactics* How to side-step defensiveness in negotiations* Two biggest mistakes people make when negotiating* Why winning negotiation tactics are part art and science* AND much moreGuest: Andrea BeachAndrea Beach is the founder and CEO of both Axess Network and Beachfront Custom Development. A leading authority on technology and consumer behavior, Ms. Beach has advised Fortune 500 companies, mentored a variety of startups, and created engaging activations for some of the world's largest brands.Her track record includes inventing the first global platform capable of programming and sending personalized mobile communications in 147 languages, consulting on cybersecurity issues, and implementing one of the world's first examples of dynamic, location-based text messaging.Ms. Beach currently serves on the board of directors for the Small Business Council of the Consumer Technology Association (CTA). As a media commentator and keynote speaker, she covers the future of consumer engagement through technology.Related Resources:If you liked this interview, you might also enjoy our other Communication episodes.Contact Andrea and connect with her on LinkedIn, Facebook, Instagram.Also visit her business website, Beach Front Custom Development.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
The Leadership Art of Navigating Modern Employee Expectations with Jim Bishop

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Feb 29, 2024 26:13


Modern Employee ExpectationsModern employee expectations of work have lots of executives, managers and entrepreneurs scratching their heads and if you're one of them you need to hear what today's guest, Jim Bishop, has to say about it.What You'll Discover About Modern Employee Expectations:* Why the old “normal” will never return* How the social isolation of the COVID pandemic changed modern employee expectations of work* Things organizations do that create a false sense of community* The importance of human connection in modern employee expectations* The three things leaders need to build into their culture to meet modern employee expectations* AND much more.Guest: Jim BishopWith over two decades of immersive experience in executive development, corporate leadership and human performance, Jim Bishop stands as a beacon of transformative leadership through his business, Conjunction Leadership.Jim's journey has taken him across the globe, coaching executives, diverse teams and orchestrating the modernization of leadership systems for transforming business units. Having collaborated with industry giants like Eli Lilly, Roche, and Elanco, Jim recognized the pivotal role of a visionary leader willing to first work on themselves while revitalizing their culture. This catalyzed the birth of Conjunction Leadership in 2020, where Jim provides executive coaching and team development solutions.As a certified coach by the International CoachingFederation and a Certified Leadership Facilitator with Blanchard, Jim's methods are a blend of science and art. He empowers executives through executive coaching, corporate culture consulting, and team effectiveness programs, focusing on holistic development within volatile contexts. At Conjunction Leadership, transformation starts within. The exclusive DISRUPT, BRIDGE, and GROW process guides leaders on a journey of self-discovery, mindset shifts, and measurable growth.Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Jim and connect with him on LinkedIn, Facebook, and Instagram. Also visit his business website, Conjunction Leadership.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and

Business Confidential Now with Hanna Hasl-Kelchner
Essential Profit Levers to Take Your Business to the Next Level with Danielle Hendon

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Feb 8, 2024 21:48


PROFIT LEVERSDo the profit levers in your business sometimes feel like moving targets in your business?If they do and you'd like more sustainable, predictable, and scalable profits stay tuned.Today's guest Danielle Hendon will reveal the profit levers you need to focus on for a healthier bottom line and she even has a free action guide you can download called Identify Your Most Profitable Revenue Stream.What You'll Discover About Profit Levers:* The three profit levers every business absolutely needs to understand to stay profitable and in business* The number one reason business owners ignore their profit levers* Why losing sight of gross profit margins spells doom* How frequently entrepreneurs need to monitor their profit levers to keep their business healthy* At what stage of growth does it make sense to engage the expert services of a fractional chief financial officer* And MUCH more.Guest: Danielle Hendon Danielle Hendon is the founder and owner of 4 Corners CFO, a firm offering financial advisory services to small business owners on a scale that fits their company and budget.Coupling her decade of experience in corporate finance and accounting with her passion for people, Danielle brings the benefit of “big business” financial analysis to entrepreneurs.Now, instead of helping corporations increase share price, Danielle gets to help business owners increase their personal livelihoods so they can leave a legacy and lasting impact on their community. Related Resources:If you liked this interview, you might also enjoy our archive of other Finance episodes.Contact Danielle and connect with her on LinkedIn, Facebook, and Instagram.Get Danielle's Identify Your Most Profitable Revenue Stream download FREE.Visit Danielle's business website for more information about her work as a fractional CFO.Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥...

Business Confidential Now with Hanna Hasl-Kelchner
Essential Storytelling Tips for Entrepreneurs with Donna Griffit

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Feb 1, 2024 21:22


Storytelling Tips for EntrepreneursStorytelling tips for entrepreneurs. Sounds like one more thing to do on what is already a very long to-do list.But Donna Griffit guest says it can educate people about your business in ways that accelerate your success. And she's got some practical tips on how to do that.What You'll Discover About Storytelling Tips for Entrepreneurs:Why storytelling skills are necessary for startupsThe 3 mistakes startups make when talking about their businessHow storytelling is like a 4 act playThe factors that separate a great pitch from a so-so pitchAND much MOREGuest: Donna Griffit Donna Griffit, author of STICKING TO MY STORY: The Alchemy Of Storytelling For Startups, is a world-renowned Corporate Storyteller and Pitch Alchemist.She has helped over 1000 startups, corporates and investors raise over one billion dollars and accelerate their sales with a personal touch and unmatched messaging savvy, in any industry, at any phase. Related Resources:If you liked this interview, you might also enjoy our other Marketing episodes.Contact Donna and connect with her on LinkedIn, Facebook, and Twitter. Visit her website and check out her book Sticking to My Story: The Alchemy of Storytelling for StartupsJoin, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
Shrewd Brand Protection Strategies for Smart Entrepreneurs with Steve Weigler

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jan 25, 2024 23:13


BRAND PROTECTION STRATEGIESBrand protection strategies don't need to be complicated, but they do need to be thought out.Attorney Steve Weigler has some great tips on what you need to focus on to help keep counterfeiters, pirates, and infringers from stealing your ideas.What You'll Discover About Brand Protection Strategies:The four types of intellectual property available to entrepreneurs to protect their brandsWhy securing your intellectual property is integral to brand protection strategiesHow to evaluate what type of intellectual property makes sense for your brand protection strategiesThe ultimate value of trademark protectionAND much MOREGuest: Steve Weigler Steven is the Founder and Managing Partner of EmergeCounsel, whose mission is to provide a worldwide clientele legal counsel on the protection of intellectual property and business assets at a lower price point than large legal firms.In order to fulfill its mission, Steven developed systems-based approaches, which combine best in-class legal technology for legal research and management combined with a strong empathetic human element. Steven is especially passionate about brand protection where he developed TotalTM®, a proprietary trademark prosecution system which combines predictive search technology, powerful docketing software, and passionate and knowledgeable trademark counsel on a competitive flat fee. Steve not only has decades of experience as counsel but also previously headed a successful educational technology start-up in which he served as Founder, CEO, and General Counsel for seven years. He was also a Senior Attorney for a Fortune 50 tech company. In part because of his combined experiences, he acts as general counsel to entrepreneurs and companies especially those in the eCommerce and SaaS space. Steve is a member of IR Global, an international legal network, and through his involvement is able to service foreign businesses with US interests, as well as US businesses with foreign interests; his many awards including being named a Super Lawyer for three consecutive years (2021-2023).Related Resources:If you liked this interview, you might also enjoy our other Branding episodes.Contact Steve and connect with him on LinkedIn. Also check out his business website EmergeCounsel.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics,...

Business Confidential Now with Hanna Hasl-Kelchner
How Smart Businesses Reap the Benefits of Remote Work with Barbie Brewer

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Dec 14, 2023 23:21


The benefits of remote work for employers has been seen as a way to keep business afloat during Covid for many companies and in a post-pandemic world many are saying “the party's over.” Time to get back to the office and they've gotten push-back from employees for it.But today's guest, Barbie Brewer, says the rush to return to the office can be short-sighted. Forward-thinking companies are recognizing and reaping the benefits of remote work arrangements.Discover what they are and how your organization can capitalize on them too.What You'll Discover About the Benefits of Remote Work:The two most powerful advantages of remote work for employers.The logistical benefits of remote work for employers.The advantage of investing in people instead of rent and facilities.How mastering the art of asynchronous collaboration increases the benefits.The collaboration myth of being in the same office.And much MORE.Guest: Barbie BrewerBarbie Brewer, author of Live and Let Lead began her career in Silicon Valley during the dot.com boom of the '90s and is now an industry-leading expert in developing critical areas of modern business performance and culture, including remote and hybrid workforces.As Chief Culture Officer at GitLab Inc., Brewer contributed to the all-remote SAS company's growth from 150 employees to over 1,000 in more than 60 countries.She was Vice President of Talent for Netflix when the streaming service expanded from 20 million subscribers to over 150 million.Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.Contact Barbie and connect with her on LinkedIn, Facebook, and Twitter.Check out her website and her book: Live and Let Lead: Leadership Lessons for the Future of WorkJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on

Business Confidential Now with Hanna Hasl-Kelchner
Are Return to the Office Mandates a Management Abuse of Power? with Hanna Hasl-Kelchner

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Sep 7, 2023 34:53


Are return to the office mandates a management abuse of power?Business leaders would say, “of course not.”Employees, on the other hand, might say, “not so fast. Don't you trust us?”Today's episode explores that tension and whether return to office mandates are done because management can or because management should.What You'll Discover About Return to the Office Mandates:* Why working remotely is here to stay, regardless of return to the office mandates. * 3 reasons why return to the office mandates are a misguided management entitlement.* Tips for how to get the productivity management needs without resorting to return to the office mandates.* And much more.Your Host: Hanna Hasl-Kelchner Hanna's mission is to help you access the business information you need to succeed, especially those pesky issues hiding in plain view that matter to your bottom line.As a trusted advisor she's worked with companies that were growing, shrinking, merging, winning, struggling, private, public, large, and small during her international business and legal career. Those experiences have given her a unique insider perspective into diverse workplace cultures, values, and leadership styles.It's the lessons learned in the trenches and supported by research that Hanna shares through public speaking, writing, and the Business Confidential Now podcast to help executives, managers, and entrepreneurs enhance their leadership skills and improve their organization's culture.Hanna makes learning simple, easy, and fun. She's taught at two top tier MBA programs (Duke's Fuqua School of Business and the University of Virginia's Darden School) and is on the editorial board of The Journal of Business Ethics Education.As an acclaimed speaker and media source, Hanna has been appeared on radio and TV, including Moving America Forward, hosted by William Shatner. Her articles have appeared in various print media, and she's been recognized by Dun and Bradstreet as a Twitter #BizInfluencer in the Specialty Strategy category.She is currently in over-drive writing her next book, Seeking Fairness at Work, expected in 2024. Everyone starts a new job with the highest level of engagement and then stuff happens to dampen their enthusiasm. THAT's what she explores in her no nonsense style, the STUFF, the nexus between management's use of power, employee engagement and retention. It also includes a practical 5-part solution for raising employees' game instead of their defenses. To learn more and get on her early-bird book launch date list visit https://businessconfidentialradio.com/seekingfairnessatworkGuest Appearances by: Tom Libelt, Barbara Mitchell, and Hannah Genton Tom Libelt is in beautiful Chiang Mai, Thailand.Tom has had a number of international escapades, he's a little bit like a “Marketing James Bond” in that as a child he learned how to sell and negotiate through getting haggled by Russian vendors. His family left Poland to escape communism and came to the US. And as immigrants searching for the American Dream he watched them take any job they could just to survive. As a young man that struggle instilled in him a deep desire to never want a traditional job and it led him to forge his own path as an entrepreneur, publisher, salesman, and one of the top Polish hip hop artists.Today, from his perch in Thailand he runs Smart Brand Marketing and We Market Online Courses. He has published around 5000 Kindle books, built a successful

Business Confidential Now with Hanna Hasl-Kelchner
How to Improve the Strategic Value of Workplace Violence Prevention with Felix Nater

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jun 1, 2023 24:31


Workplace Violence PreventionNobody expects workplace violence to happen where they work. But when the extraordinary happens to ordinary people like you and me it rattles your sense of safety.As a responsible business leader and manager, it makes you wonder what if anything you could have done to prevent the unthinkable from happening where you work.That's why I'm excited to welcome Felix Nater, a workplace violence prevention expert, who says most businesses are thinking about this explosive problem all wrong.What You'll Discover About Workplace Violence Prevention* What size a business needs to be before considering workplace violence prevention planning. * The “red flags” managers should keep on their radar screen to anticipate and mitigate workplace violence. * Why the term workplace violence includes much more than going “postal.” * How employees' home life spills into work life and impacts workplace violence. * Steps small businesses can take to promote a culture of safety and workplace violence prevention. * How organizations inadvertently heighten the risk of workplace violence. * Why effective leadership requires a humanistic perspective to achieve meaningful workplace violence prevention. * And much MORE.Guest: Felix NaterFelix Nater specializes in helping organizations solve issues around aspects of workplace security and workplace violence prevention.He is a nationally recognized as a highly-skilled Workplace Violence Prevention Consultant and Advisor, is the President and owner of the security management consulting firm Nater Associates, Ltd., and co-author of Combating Workplace Violence: Creating and Maintaining Safe Work Environments.His thought leadership has been showcased in articles published in nationally recognized publications which reach a global audience of professional security, facility and human resources providers. His extensive experience in mitigating the threat of workplace violence has been shared with a variety of private, corporate and government clients through presentations, workshops & training sessions, as well as panel discussions.Related Resources:Contact Felix and connect with him on LinkedIn and Twitter.You might also enjoy Felix's interview on Bullying: The Cruel Link to Workplace Violence.Visit his website for more insights and resources on workplace violence prevention and check out his new book – Combating Workplace Violence: Creating and Maintaining Safe Work Environments.If you enjoyed this interview you might also enjoy our other episodes about Corporate Governance and Culture.Join, Rate and Review:Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and...

Business Confidential Now with Hanna Hasl-Kelchner
What You Absolutely Need to Know When Selling to Skeptical Buyers with Jeremy Miner

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later May 25, 2023 24:58


Skeptical buyers are everywhere these days. With a mountain of information coming at us from all directions, it's really no surprise.But what if you're trying to sell to skeptical buyers? Jeremy Miner, today's guest, shares what do you absolutely need to know to be successful.What You'll Discover About Skeptical Buyers:* Why all of us are skeptical buyers* Brain triggers that happen in the first 7 – 12 seconds of any sales interaction * How to disarm the biases of skeptical buyers* How to use Neuro Emotional Persuasion Questioning (NEPQ) when speaking with skeptical buyers* And MUCH more.Guest: Jeremy Miner Jeremy Miner is the Chairman of 7th Level, a global sales training company, an organization that was ranked #1 by INC magazine in 2020 and 2021 as among the fastest growing companies in the USA.He has been featured in Forbes, USA Today, Entrepreneur magazine, the Wall Street Journal, and a host of other publications on the topic of sales, persuasion, and the role of psychology and human behavior in the buying process.Jeremy's particular brand of sales training pioneers the unique use of behavioral science and human psychology within the sales process and reflects his extensive study of the subject from Utah Valley University.He says his scientific method of selling has helped over 393,000+ salespeople in 37 countries over the last three years, helping them achieve 3x, 5x, and even 10x more sales results. And he's put some of that wisdom between 2 covers in his new book, The New Model of Selling: Selling to an Unsellable Generation.Related Resources:If you liked this interview, you might also enjoy our other Sales episodes.Contact Jeremy and connect with him on LinkedIn, Facebook, Instagram, and YouTube.Check out his latest book — The New Model of Selling: Selling to an Unsellable GenerationVisit Jeremy's website for free resources to start selling more of your products and services.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more...

Business Confidential Now with Hanna Hasl-Kelchner
A Leadership Guide to More Cultural Agility with Prof. Paula Caligiuri

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later May 18, 2023 22:50


Cultural agility is a leadership skill many executives, managers and entrepreneurs don't typically think about.But the ability to work effectively with people from different cultures is increasingly important as domestic workplaces become more diversified and as more businesses expand their markets overseas.It can be challenging, but Prof. Paula Caligiuri, a Distinguished Professor of International Business at Northeastern University offers guidance for more success.What You'll Discover About Cultural Agility:Why cultural agility mattersHow cultural agility is a combination of nature and nurtureThe self-assessment tool to help you identify your own stereotypes that limit your cultural agilityThe three categories of competencies that can improve your cultural agilityPLUS so much more!Guest: Prof. Paula CaligiuriPaula Caligiuri is a Distinguished Professor of International Business at Northeastern University. She researches and consults in the areas of expatriate management, global leadership development, and cultural agility.She has served as an Area Editor for the Journal of International Business Studies and as a Senior Editor for the Journal of World Business.Paula has also been a frequent expert guest on CNN and CNN International and is an instructor for LinkedIn Learning courses.She was a semi-finalist for the 2021 Forbes “50 over 50” for co-founding a public benefit corporation, Skiilify, to help foster cross-cultural understanding.Paula holds a Ph.D. from Penn State in Organizational Psychology and is a Fellow of both the Society for Industrial and Organizational Psychology and the Academy of International Business.Related Resources:If you liked this interview, you might also enjoy our other Corporate Governance and Culture episodes.Contact Prof. Caligiuri and connect with her on LinkedIn.Check out her book, Build Your Cultural Agility: The Nine Competencies of Successful Global ProfessionalsLearn more about Skiilify, her public benefit corporation that helps foster cross-cultural understandingTake a self-assessment and learn more about MyGuiideJoin, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Twitter, Facebook,

Business Confidential Now with Hanna Hasl-Kelchner
The Keys to Transitioning From Corporate to Entrepreneur with Doc Wright

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later May 11, 2023 21:27


Transitioning from corporate to entrepreneur sounds like a dream come true for many. But what's the best way to do it? What do you need to look out for?Doc Wright, founder of The Wright Edge shares the lessons learned from his successful journey. What You'll Discover About Transitioning from Corporate to Entrepreneur:How a side hustle assisted Doc in transitioning from corporate to entrepreneurThe network connection that put The Wright Edge on the path to profitabilityThe business mentoring needed to fill the gaps when transitioning from corporate to entrepreneurThe benefits of financial bootstrappingWhy identifying your market niche is essential when transitioning from corporate to entrepreneurPLUS so much more!Guest: Doc WrightDoc is the Founder and Master Craftsman at The Wright Edge, a custom furniture maker that creates massive, 100% handmade live edge tables and artwork for hotels, businesses, and anyone looking for a distinctive statement piece for their home.Their creative work has recently attracted a lot of interest from the woodworking industry, and Fortune 500 companies, including The Ritz Carlton, Marriott Hotels, Tesla, Toyota, and AIG, are among their list of clientele.They have also designed specific pieces for world-famous rock stars and major sports athletes such as Mat Fraser (5-time Crossfit Games Champ) and Cole Hamels (2008 World Series MVP).Like many entrepreneurs, Doc had a career in corporate America but left his 9-to-5 when he found custom woodworking as a way to escape the monotony and stress of his daily grind as an oil geologist.His decision to take the risk of leaving a secure and well-paying job to follow his passion for woodworking paid off. In less than four years, Doc was able to grow his company from his backyard and garage into a market leader in the high-end custom live edge craftsmanship industry, bringing in over seven figures in revenue annually.Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship and Start-up Life episodes.Contact Doc and connect with him on Instagram.Also be sure to check out the beautiful wood creations on his business website.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and

Business Confidential Now with Hanna Hasl-Kelchner
The Most Badass Leadership Skill You Need to Succeed with David Wood

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later May 4, 2023 23:12


Badass leadership may sound dangerous, but today's guest, David Wood author of Mouse in the Room: Because the Elephant isn't Alone, says playing it safe is actually MORE dangerous. OMG!What You'll Discover About Badass Leadership:How to be the badass leader people want to work withHow badass leadership empower other by being appropriately vulnerableWhy badass leadership requires self-awarenessHow badass leadership names the elephant in the roomPLUS so much more!Guest: David WoodAfter life as a consulting actuary to Fortune 100 Companies, David built the world's largest coaching business, becoming #1 on Google for “life coaching”.He believes the tough conversations we avoid are our doorways to confidence, success and even love – in both work and life. David coaches high-performing entrepreneurs, executives and teams – and even prison inmates – to amazing results AND connection. One conversation at a time.Ferreting out those important conversations is the topic of his latest book, Mouse in the Room: Because the Elephant isn't AloneRelated Resources:If you liked this interview, you might also enjoy our other Leadership and Management as well as Communications episodes.Contact David and connect with him on LinkedIn, Facebook, Twitter, Instagram, and YouTube.Learn more about David's businessDiscover David's Tough Talks podcastCheck out his latest book: Mouse in the Room: Because the Elephant isn't AloneCheck out David's FREE download at MouseInTheRoom (the link is in the top left corner)Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow

Business Confidential Now with Hanna Hasl-Kelchner
What All Aspiring IPOs Need to Know to Conquer Capital Markets with Adam J. Epstein

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Apr 27, 2023 31:27


Initial public offerings (IPOs) tapping capital markets on Wall Street sounds glamorous and are a terrific way to fuel business expansion plans. But too many small and mid-cap companies find themselves at a serious disadvantage after they've gone public.Adam J. Epstein believes many of those IPOs facing challenges are rooted in some very common pre-IPO mistakes.Discover what they are and how to be better prepared for them.What You'll Discover About IPOs :How pre-IPO mistakes plague IPOs and their financing optionsWhy historic deal data matters to IPOsThe most common mistake companies make when picking an investment banker and how it affects IPOsHow mutual funds run circles around small and mid-cap companies and what you can do about itPLUS so much moreGuest: Adam J. Epstein Adam J. Epstein is a nationally recognized small-cap expert and advisor to the boards of pre-IPO and small-cap companies through his firm, Third Creek Advisors, LLC (TCA).Prior to TCA, Adam was a long-tenured institutional investor, an experience which gives him a comparative perspective on why some small and mid-cap companies are more successful in their post-IPO financing efforts than others.He speaks monthly at corporate governance and investor conferences, and is a distinguished National Association of Corporate Directors (NACD) Board Leadership Fellow and faculty member.Adam is also the small-cap contributing editor for Directorship magazine, the boardroom intelligence publication of the National Association of Corporate Directors, as well as the author of the best-selling book The Perfect Corporate Board: A Handbook for Mastering the Unique Challenges of Small-Cap Companies.Related Resources:If you liked this interview, you might also enjoy our other Finance episodes.Contact Adam and connect with him on LinkedIn and Twitter.Learn more about Third Creek Advisors, LLCLearn more about the National Association of Corporate DirectorsJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Twitter, Facebook,

Business Confidential Now with Hanna Hasl-Kelchner
Improving the Customer Experience with Bill Price

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Feb 9, 2023 20:56


Improving the customer experience can sometime feel like an exercise in futility because it always feels like no matter what you do there's always one person who is never satisfied.What You'll Discover About Improving the Customer Experience:How to improve the customer experience with less effort.The questions you need to ask yourself before you can start improving the customer experience.What being a frictionless organization really means for improving the customer experience.How to make automation work for you instead of against you when improving the customer experience.2 ways even small businesses can make their business frictionless.And much MORE.Guest: Bill PriceBill Price was Amazon's first global vice president of customer service and is the founder and president of Driva Solutions, a consultancy dedicated to creating highly effective customer contact strategies and operations.He has more than 35 years' experience advising and directing major operations in more than 160 leading companies.He's the co-author of The Frictionless Organization: Deliver Great Customer Experiences with Less Effort (Berrett-Koehler Publishers; June 21, 2022) and of the bestseller The Best Service Is No Service, Your Customer Rules! Related Resources:If you liked this interview, you might also enjoy our other archived Customer Satisfaction episodes.Contact Bill and connect with on LinkedIn.Check out Bill's recent book The Frictionless Organization: Deliver Great Customer Experiences with Less Effort on Amazon and other fine on-line and brick-and-mortar book sellers.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidentialJoining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
How to Create a Booming eCommerce Strategy with Chris Moe

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jan 26, 2023 19:34


A successful ecommerce strategy takes more than an online shopping cart for your product or service. You'll probably want some kind of online ads.But that can be hit or miss. How do they really work? What can you do to create a truly successful ecommerce strategy?Chris Moe explains how in this information packed episode.What You'll Discover About eCommerce Strategy:* The 5 pieces of information every successful ecommerce strategy includes on their Amazon page* How to include a realistic investment level into your ecommerce strategy* How to find the search volume on Amazon for better product placement in your ecommerce strategy* The biggest mistake businesses make in trying to create a successful ecommerce strategy* And MUCH more.Guest: Chris Moe Chris is the Co-Founder of Cartograph, a team of 60+ people that help CPG and e-commerce brands grow their companies on Amazon. They currently manage $100M+ in GMV.Their clients include Magic Spoon, Four Sigmatic, Lemon Perfect, Popchips, and Kin Euphorics.Chris himself has 10+ years experience in sales and marketing. Before Cartograph, he worked at McKinsey as an Engagement Manager helping consumer companies in the US, Canada, Brazil, Europe, and Australia, with growth and pricing,He attended Cornell University, where he led a group that recycled and sent computers to developing countries and interned at Google on the Google Earth team.Related Resources:If you liked this interview, you might also enjoy our other Marketing episodes.Contact Chris and connect with him on LinkedIn and Twitter.The Amazon Research Tool Chris mentioned during the interviewCartographJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidentialJoining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
How to Achieve Faster Entrepreneurial Success with Yuri Elkaim

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jan 19, 2023 21:54


Entrepreneurial success can mean different things to different people, but it always involves dealing with the challenges of building and growing a business.What are those challenges? How do you leapfrog them?Yuri Elkaim build a $217 million health coaching empire and in this episode he'll share some key lessons he's learned in his entrepreneurial journey and what strategies you can adopt to achieve your own entrepreneurial success.What You'll Discover About Entreprenurial Success:* The biggest mistake smart people make when looking for entrepreneurial success* Why low barriers to entry causes people to struggle in achieving entrepreneurial success* How the right kind of debt can help you achieve entrepreneurial success sooner* The mindsets needed for entrepreneurial success* And MUCH moreGuest: Yuri ElkaimYuri Elkaim is a New York Times bestselling author, former professional athlete, business strategist, and the founder and CEO of Healthpreneur®.His journey into health and business was inevitable. After dealing with a host of health issues as a teenager, he eventually lost all of his hair at 17 years old to an autoimmune condition. This, along with his passion for sports (which led him down the path of playing professional soccer in his early 20s), propelled him into the health and fitness field.Yuri's authentic and caring approach allowed him to build a successful online health empire that went to help more than 500,000 to better health, while providing him the platform to write 3 bestselling books and sharing his message on major media outlets like Dr. Oz and The Doctors. In 2018, he sold this health business after 13 years at the helm.With Healthpreneur®, he and his world-class team of coaches help health professionals and coaches leverage the internet to turn their expertise into high 6- and 7-figure virtual practices that create transformative results for more people without the grind.Healthpreneur®'s mission is to help health entrepreneurs make their dreams happen in the service of others and eventually leave a legacy where every man, woman, and child has the opportunity to become the best version of themselves so that they can wake up each day with purpose, contribute through meaningful work that feels like play, and live freely and abundantly.Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship episodes.Contact Yuri and connect with him on LinkedIn, Facebook, and Instagram.Yuri's latest book: Mind FlossHealthpreneur®Join, Rate and Review: Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidentialJoining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app

Business Confidential Now with Hanna Hasl-Kelchner
Improving Remote Business Communication By Bringing Back Humanity With Dr. Diane Lennard

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Dec 22, 2022 23:02


Improving remote business communication is the key to better Zoom calls and video conferencing. Although staying engaged with faces on a flat screen is exhausing and dehumanizing. Technology is a primary lifeline to the workplace with more employees working from home than ever before and that makes improving remote business communication critically important to employee engagement and retention.Dr. Diane Leonard has researched this phenomenon and offers practical tips you can start using right away to breathe life back into your remote communication skills. She also has a no-strings-attached download you can access in the Related Resource section called: Is Remote Work Fueling Your Burnout? Be sure to check it out!What You'll Discover About Improving Remote Business CommunicationWhy addressing the absence of non-verbal cues is essential to improving remote business communicationHow improving remote business communication includes ensuring everyone's voice gets heard The role safety plays in improving remote business communicationWhy improving remote business communication can help reduce burnoutAnd MUCH more.About Dr. Diane LennardDR. DIANE LENNARD is a professor of management communication at NYU Stern School of Business and a communication coach for executives, teams, educators, and professionals. She has taught courses on strategic team communication and engaging audiences and served as the Director of Langone Education and as a faculty development consultant for Stern's Center for Innovation in Teaching and Learning.She is also the founder of Lennard & Company, a firm that provides communication coaching to educational institutions, corporations, and individuals who want to expand their communication abilities in diverse work settings.A leading expert in workplace communication, she is the author of Coaching Models: A Cultural Perspective, Strategic Communication at Work: The Impact Paradigm, and Humanizing the Remote Experience through Leadership and Coaching: Strategies for Better Virtual Connections.Related ResourcesFREE PDF NO STRINGS ATTACHED DOWNLOAD: Is Remote Work Fueling Your BurnoutNYU Stern School of BusinessHumanizing the Remote Experience through Leadership and Coaching: Strategies for Better Virtual Connectionhttp://www.LennardAndCompany.com/https://www.LinkedIn.com/in/diane-lennard-152a55/If you liked this interview, you might also like these Communications episodes.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidentialJoining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more...

Business Confidential Now with Hanna Hasl-Kelchner
Transitioning Into Leadership Roles Two Words At A Time With Bill Treasurer

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Dec 15, 2022 22:18


Transitioning into leadership roles can be exciting and challenging. Bill Treasurer, Chief Encouragement Officer at Giant Leap Consulting, Inc., offers advice on how to successfully navigate the changes.What You'll Discover About Transitioning Into Leadership Role:Why transitioning into a leadership role is about the team.How a mentor can make transitioning into leadership roles smoother.How to develop more influence when transitioning into leadership roles.Why listening is such an important skill to cultivate when transitioning into leadership roles.How to save your sanity by transitioning into leadership roles “two words at a time.”GUEST:Bill Treasurer founded Giant Leap Consulting in 2002 and has worked with thousands of leaders in the U.S. and beyond, including NASA, eBay, Lenovo, UBS Bank, Saks Fifth Avenue, and many more.He also has a new book, Leadership Two Words at a Time: Simple Truths for Leading Complicated People, which provides actionable and relevant advice to today's emerging leaders.Related Resources:http://www.GiantLeapConsulting.com/2Wordshttp://facebook.com/bill.treasurerhttp://www.linkedin.com/in/couragehttps://www.youtube.com/channel/UCqXG09VKk-au-YpCZFw-1SQ?view_as=subscriberIf you liked this interview you might also like these Leadership and Management episodes.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidentialJoining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Twitter, Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
Measuring Intangible Services: How To Show The Value Of What You Do With Dr. Patti Phillips

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Nov 24, 2022 23:19


Measuring intangible services, like the value of advice from a doctor or lawyer, can be daunting. It's often the measure that can determine whether a business treats such advice or service as a nice-to-have discretionary cost or a must-have investment in the organization's future success. What factors determine which column it falls in?In today's episode, Dr. Patti Phillips, CEO of ROI Institute, Inc., shares her tremendous insight into measuring intangible services that can help those who provide services show the value of what they do. She also shares that we must look at the value of what we do in terms of the chain of impact.So if we offer a service to people, we should make them consider the service we deliver is valuable. So if you want to hear more of Dr. Patti Phillips, hit that play button and tune in to this episode of Business Confidential Now!What You'll Discover About Measuring Intangible Services:• How can you measure intangible services• The levels of the chain of impact, and• The sticking point that gets us derailedGuest Bio:Dr. Patti P. Phillips, CEO of ROI Institute, Inc., is a renowned leader in measurement and evaluation. Patti helps organizations implement the ROI Methodology® in more than 70 countries worldwide.SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies, and tips.Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ EnjoyRelated Resources:https://roiinstitute.net/https://www.facebook.com/ROIInstitute/https://twitter.com/roi_institutehttps://www.linkedin.com/company/roi-institute-inc/https://www.amazon.com/Show-Value-What-You-Measuring/dp/1523002271

Business Confidential Now with Hanna Hasl-Kelchner
Hire Higher: How To Hire A Dream Team With Andrea Hoffer

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Nov 17, 2022 26:23


Finding great employees can be difficult and exhausting, especially when you have no idea how to find them. Here's what's store for you in this episode of Business Confidential Now. Andrea Hoffer, the CEO of AHA! Recruiting Experts and author of the book, Hire Higher, imparts her knowledge on building your dream team and the factors you need to consider. The key to building a great team is identifying the skills you need in your team and the core values. She also shares how you can attract the ideal candidates to help your business grow by leveraging your team. If you want to build your dream team or grow if you have one already, tune in to this episode and make your hiring process easier as Andrea shares the steps to build your dream team!What you'll discover about how to hire a dream team:• Where to begin when hiring your Dream Team.• The steps involved in attracting the ideal candidates.• The crucial things you must remember to avoid making mistakes during the hiring process.Guest Bio:Hoffer is the founder and CEO of AHA! Recruiting Experts, a consulting and recruitment firm based out of Boca Raton, FL. Andrea has written two books, “The NEW Customer” and “Hire Higher.” Her first book, The NEW Customer, is a practical guide for creating outstanding customer experiences.SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies, and tips.Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high-powered guests.Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ EnjoyRelated Resources:https://aharecruitingexperts.comhttps://linkedin.com/in/andreahofferhttps://www.amazon.com/Hire-Higher-Attract-Interview-Dream/dp/B09TYB7NJK

Business Confidential Now with Hanna Hasl-Kelchner
How One Sneaky Email Blind Spot Unleashes Ugly Legal Liability

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Aug 4, 2022 17:18


Email and the need for speed in business is a challenge we all face. It's also what makes the convenience of electronic gadgets so seductive and alluring. But email convenience has a dark side. Join host Hanna Hasl-Kelchner as she sheds light on that dark side and the unwanted legal liability that goes with it.   WHAT YOU'LL DISCOVER ABOUT EMAIL BLIND SPOTS: ● How one sneaky email blind spot creates 5 different legal landmines.   ● The hidden trade-offs your business makes when employees use personal email accounts for business. ● Why using Gmail for small business correspondence can cause problems. ● Why controlling certain email liability exposure is totally within your control. ● Why consistent application of document retention policies matters. ● And MUCH more. HOST:Hanna Hasl-Kelchner empowers smart executives, managers, and entrepreneurs with big picture thinking and the legal literacy advantage. She is an ivy-league trained business expert and strategic lawyer who has managed hundreds of lawsuits during her 30+ year career, primarily in various in-house roles where she managed multi-million dollar legal budgets and over the years hired an army of outside counsel to assist with litigation and transactional work. Today she spends her time interviewing the fabulous guests you hear on Business Confidential Now as well as providing executive education and leadership development in the area of legal literacy and risk management. Her mission is to help you access the business information you need to succeed. Hanna accomplishes this through her public speaking, consulting, training, and coaching work at http://businessmo.com/ (Business M.O., LLC) and its education division, the http://legalleverageacademy.com/ (Legal Leverage® Academy), using methods honed while teaching at two top tier MBA programs (Duke's Fuqua School of Business and the University of Virginia's Darden School), as a practicing lawyer, and as an entrepreneur. She makes learning simple, easy, and fun.   Hanna is a best-selling author whose ground-breaking book, http://www.amazon.com/gp/product/0787982555/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0787982555&linkCode=as2&tag=businconfinow-20&linkId=5DNTMMN5GFOGRMFC (The Business Guide to Legal Literacy: What Every Manager Should Know About the Law)The Business Guide to Legal Literacy: What Every Manager Should Know About the Law, is cited by Wikipedia to highlight the bottom line value of legal literacy. She also the co-author of the best-seller http://www.amazon.com/gp/product/0983947007/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0983947007&linkCode=as2&tag=businconfinow-20&linkId=FAAEM5XTEQHTAAUS (Champions:%20Knockout Strategies for Health, Wealth and Success) Champions: Knockout Strategies for Health, Wealth, and Success From Today's Leading Experts. RELATED RESOURCES:Contact http://feedback@businessconfidentialradio.com/ (Hanna) and connect with her on https://www.linkedin.com/in/hannahaslkelchner (LinkedIn), https://www.facebook.com/BusinessConfidentialNow/ (Facebook), https://twitter.com/BusinessConfid (Twitter), https://plus.google.com/+HannaHaslKelchner (Google+), and http://pinterest.com/nononsenselawyr (Pinterest). SUBSCRIBE, RATE AND REVIEW:Subscribing is easy and lets you have instant access to the latest tactics, strategies and tips.  Rating and reviewing the show helps us grow our audience and allows us to bring you more of the information you need to succeed from our high powered guests. Download ♥ Subscribe ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
Super Connector Networking Secrets You Need To Succeed With Joyce Layman

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jul 21, 2022 28:33


A super connector always seems to know all the right people. What's their secret sauce? Join host Hanna Hasl-Kelchner as she welcomes networking expert, Joyce Layman, author of https://www.amazon.com/Your-Connecting-Advantage-connecting-opportunity-ebook/dp/B07PDJX4ZM/ref=tmm_kin_swatch_0?_encoding=UTF8&qid=&sr= (Your Connecting Advantage) to Business Confidential Now. WHAT YOU'LL DISCOVER ABOUT A SUPER CONNECTOR: • How a super connector leverages the art of business connecting. • How connecting differs from networking. • The biggest obstacle business professionals face when trying to connect. • 2 keys to developing a super connector strategy. • How self-talk can shift the outcome of what's possible when connecting. • How introverts can take the pressure off themselves when networking. • And much MORE. GUEST:Joyce Layman is a national speaker, author, presenter at TEDxUMKC, and connector. As a former wallflower in the world of business networking, she feels your pain and knows firsthand the biggest obstacle you have going into a networking opportunity is the self-talk going on in your head. After attending training at The Pacific Institute Joyce learned how cognitive processes influence mindset and success. It transformed her life. She discovered it all starts with how you think and builds on how you connect with people. As a result Joyce loves to help people step out of their current habits and push comfort zones so they can recognize and leverage the opportunities around them.  She uses her extensive training and experience in the science of mindset and the art of business connections to provide the one-two punch that gives you an advantage over the other guy. Joyce has worked with various industries and sizes of organizations, including household names like Hallmark.  Her practical wisdom has also been captured in book form, the most recent being https://www.amazon.com/gp/product/1515115747/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=1515115747&linkCode=as2&tag=businconfinow-20&linkId=713740c61767bb503dae27a6a7209898 (Your Connecting Advantage: Success tactics to turn life into one big connecting opportunity)" rel="noopener noreferrer" target="_blank">Your Connecting Advantage: Success Tactics to Turn Life into One Big Networking Connecting Opportunity.  RELATED RESOURCES:http://joycelayman.com/ (Contact Joyce) and connect with her on http://www.linkedin.com/in/joycelayman (LinkedIn), http://www.facebook.com/joycelaymanfan (Facebook), http://www.twitter.com/joycelayman (Twitter), and her own podcast show: https://itunes.apple.com/us/podcast/in-laymans-terms/id1080351731 (In Layman's Terms).

Business Confidential Now with Hanna Hasl-Kelchner
6 Keys to Creating an Excellent Customer Service Experience

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jun 16, 2022 30:17


EXCELLENT CUSTOMER SERVICEIs excellent customer service dead? If you've ever been on hold for what feels like forever getting menu to death by dumb artificial intelligence or struggled to reach a knowledgeable person who actually answers the phone, can speak your language, pay attention to details, you might definitely think customer service is dead. But today's guest, Mitche Graf, helps you discover how to deliver six-star service in a one-star world.  What You'll Discover About Excellent Customer Service (highlights & transcript):https://businessconfidentialradio.com/?p=185238&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT) * How Covid has dumbed down excellent customer service expectations * How reducing friction in customer touch points contributes to excellent customer service * How social media influences our ideas about excellent customer service * Where businesses can begin to improve customer service * How to best respond to a negative online review about customer service * Most common mistakes businesses make in relying on technology to deliver excellent customer service * And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Mitche GrafBest-selling author, serial entrepreneur, international-renowned business speaker, 2-time nationally-syndicated radio show host and former All American Track & Field athlete Mitche Graf has been a passionate serial entrepreneur for over 35 years, dangling his toes into the ponds of many intriguing industries along the way. In the middle of all of this, he took a year off from running his own companies to become the President of a Class A affiliate of the world-champion San Francisco Giants baseball team for a season, and undertook a organizational re-brand which culminated in a 12% increase in attendance, one of the best in all of professional baseball in 2019. Over the past three decades, Mitche has created two award-winning restaurants, a bustling catering & events company, a national spice manufacturing business with over 4000 accounts, an award-winning photography studio, a cribbage board company, an award-winning limousine business, a portable hot tub rental business, a drive-through espresso company, an multi-million dollar educational products company, an athletic fitness testing corporation, and even a night crawler company. His nationally-syndicated radio shows ‘Business Edge Radio' and the ‘Business Edge Minute' were launched in the spring of 2020, and are now available on nearly 75 radio stations across the country, with more coming on board every month. As an educator and motivational speaker, Mitche's high-voltage seminars and workshops have been delivered around the world to over 75,000 people in nine countries and nearly every state in the U.S. He is the author of 9 books, including https://www.amazon.com/Customer-Service-DEAD-Delivering-6-Star/dp/173203446X (Customer Service is Dead: Delivering 6 Star Service in a 1 Star World).  Related Resources:Contact Mitche and connect with him on https://www.linkedin.com/in/mitche-graf-5b846826 (LinkedIn) and https://www.facebook.com/mitchegraf (Facebook).  Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as...

Business Confidential Now with Hanna Hasl-Kelchner
How to Successfully Market on TikTok When You Know Nothing About It

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jun 9, 2022 18:59


SUCCESSFULLY MARKET ON TIKTOKHow do you successfully market on TikTok, the new, fastest growing social media platform when you don't really know anything about it. Today's guest, Austin Armstrong has the answers and gives you a front row seat. What You'll Discover About How to Successfully Market on TikTok (highlights & transcript):https://businessconfidentialradio.com/?p=185226&preview=true# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT) * Where the opportunities to successfully market on TikTok lie * How TikTok demographics help successfully market on the platform * Types of businesses that successfully market on TikTok * Best way to start marketing on TikTok * Ideal posting frequency to successfully market on TikTok * Best way to schedule your videos to successfully market on TikTok * Mistakes to avoid when marketing on TikTok * How TikTok outperforms all other social media * And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Austin ArmstrongAustin Armstrong is a consultant, lifelong digital marketer, public speaker, SEO nerd, and TikTok marketing expert. He has been doing search engine optimization and social media marketing for over 17 years. Austin is CEO and Co-Founder of https://socialtypro.com/ (Socialty Pro), a full-service digital marketing agency based in Alexandria, VA. He has extensive experience and knowledge working in many different industries and loves helping individuals and companies grow their online presence in order to generate brand awareness, customers, and product sales by getting creative and thinking outside of the box. Related Resources:Contact Austin and connect with him on https://www.instagram.com/socialtypro/ (Instagram) and https://www.tiktok.com/@socialtypro (TikTok). Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy

Business Confidential Now with Hanna Hasl-Kelchner
Why Humility is the Secret Weapon of Effective Leadership

Business Confidential Now with Hanna Hasl-Kelchner

Play Episode Listen Later Jun 2, 2022 22:36


HUMILITYHumility is not a word we typically associate with alpha business leaders. Yet one survey published in the Journal of Management found that humble leaders had higher-performing teams, better collaboration and more flexibility. Today's guest, Warren Rustand, explains how humility is NOT a weakness but rather the most important quality of outstanding leaders. What You'll Discover About Humility (highlights & transcript):https://businessconfidentialradio.com/?p=185211# (HIGHLIGHTSCLICK HERE FOR AUDIO TRANSCRIPT) * How to address the perception of humility as weakness * How to become a more humble leader * How leadership humility impacts organizational culture * Bridging the credibility gap when striving for more humility * How to speak truth to power about their lack of humility * How to manage defensiveness when delivering difficult feedback * How different generations value humility * 2 Characteristics of the most profitable companies * And MUCH more. ♥ Share this episode with someone you think will benefit from it. ♥ ♥ Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential )♥ Guest: Warren Rustandhttps://www.warrenrustand.com/ (Warren Rustand) is an entrepreneur, corporate leader, and the ForbesBooks author of https://www.amazon.com/Leader-Within-Us-Mindset-Principles/dp/1950863255/ref=sr_1_1?crid=2SK7RMUS6J93W&keywords=the+leader+within+us&qid=1651844564&s=books&sprefix=the+leader+within+us%2Cstripbooks%2C58&sr=1-1 (The Leader Within Us: Mindset, Principles, and Tools for a LIFE BY DESIGN.) Selected as a White House Fellow in 1973, he was a special assistant to the Secretary of Commerce and co-led the first-ever executive-level trade mission to the Soviet Union. Rustand served as Appointments and Cabinet Secretary to President Gerald Ford. A former academic All-American basketball player at the University of Arizona, Rustand has been the CEO of six companies and has served on the board of directors of more than 50 for-profit or not-for-profit organizations. Rustand is an author, educator, and well-known speaker and for 30 years led a public policy-private sector conference in Washington D.C. for CEOs. He is currently the Dean of Learning for Entrepreneurs' Organization (EO) Global Leadership Academy. Related Resources:Contact Warren and connect with him on https://www.linkedin.com/in/warren-rustand-8a9b026/ (LinkedIn), and https://www.facebook.com/WarrenSRustand (Facebook).  Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at https://lovethepodcast.com/BusinessConfidential (Lovethepodcast.com/BusinessConfidential) Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful. Follow on your favorite podcast app http://bit.ly/bcnlisten (here) as well as on https://twitter.com/businessconfid (Twitter), https://facebook.com/businessconfidentialnow (Facebook), https://www.youtube.com/c/HannaHaslKelchner (YouTube), and https://www.linkedin.com/showcase/business-confidential-now-with-hanna-hasl-kelchner (LinkedIn). Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy