Podcasts about Transport for London

Join Matt Brown and I as we discuss London and Londonist, lots of maps, the River Fleet, hidden waterways and street names plus much more. The transcript is available on Substack together with a second short interview about the John Rocque map of 1746. journeysintogenealogy.substack.com

With Transport for London, Keshava Swami explores the motto “Every Journey Matters” and reveals why it's not just about getting from Point A to Point B, but discovering our spiritual purpose along the way. Drawing from the concept of the Hero's Journey, Keshava Swami shares universal insights on finding your “why,” overcoming challenges, and connecting with ancient wisdom to navigate life with clarity and confidence. Watch now to find your spiritual journey!

On this episode of the Talent Talks Podcast, Martin talks to Jonathan Wharfe, Director of Procurement and Commercial Operations at Transport for London.Jonathan shares insights from his extensive career in procurement. He emphasises the importance of building communities, listening to stakeholders and fostering a culture of trust and collaboration. Jonathan discusses the evolution of procurement practices, the impact of AI and the need to address geopolitical challenges. He also highlights the significance of talent management and the necessity of changing the narrative around procurement to attract new talent. Takeaways ·       Listening is crucial for building trust in teams.·      Culture should be developed collaboratively with teams.·      Dyslexia can be a unique advantage in problem-solving.·      AI will enhance procurement processes and decision-making.·       Procurement must adapt to geopolitical challenges.·       The narrative around procurement needs to be improved.·      Mentorship plays a vital role in career development.Chapters00:00 Building Communities in Procurement02:53 The Importance of Listening06:12 Cultural Transformation08:56 Career Transitions and Mentorship12:12 The Evolution of Procurement Practices14:56 AI17:48 Geopolitical Challenges in Procurement21:08 Talent in Procurement24:01 Changing the Narrative26:48 Advice for Aspiring CPOs

The Cybercrime Wire, hosted by Scott Schober, provides boardroom and C-suite executives, CIOs, CSOs, CISOs, IT executives and cybersecurity professionals with a breaking news story we're following. If there's a cyberattack, hack, or data breach you should know about, then we're on it. Listen to the podcast daily and hear it every hour on WCYB. The Cybercrime Wire is brought to you Cybercrime Magazine, Page ONE for Cybersecurity at https://cybercrimemagazine.com. • For more breaking news, visit https://cybercrimewire.com

Topics DiscussedRenate's journey to leading the Insight Team at TFL (1:50)Navigating the team through a re-org (4:21)Annual goals, priorities and team collaboration (10:04)What is Renate most proud of her team achieving? (14:15)Maintaining the heightened profile for the Insight team post-pandemic (17:05)Challenges and success of a leadership role (19:58)Highlights“This year, 2023, is the year of communication… That year everybody has an objective linked to that one thing. On top of the day-to-day and the project delivery, that everyone has objectives within their own development plans that is also speaking to that objective. That it's not my priority, it's a team priority. And that everybody understands how everybody kind of contributes to that.” (10:17)“That's how you get a seat at the table is by helping people out when they asked you. But obviously there's a balance in there. We can't then say yes to everybody, at all times. And how you continue to build that good reputation and that helpful reputation, without just doing other people's admin for them.” (12:53)“Suddenly, wanting to know what customers were thinking and doing and going to do next was the organization's number one priority and suddenly we were under pressure to deliver almost daily Insights and figures and facts.” (14:28)“It was a really useful exercise to review absolutely every single thing you do as a team and I think, by nature of doing that, I think it made us more focused and more kind of specific and deliberate in what we did and what we didn't do” (17:27)“It was realising that they don't need me to be the most experienced researcher. They need me to provide direction and vision and challenge, and that's my role.” (20:35)This is episode 44 of the Transforming Insight podcast. If you have the ambition to transform your Insight team and the role it plays in your organisation, please tune in to future episodes. Not only will we explore the 42 secrets of successful corporate Insight teams as outlined in the Transforming Insight book, we will also talk to senior corporate Insight leaders, delve into books that have inspired us, and discuss new best practice research carried out with the IMA's corporate members.You won't want to miss this! So please hit subscribe - and thank you for listening. About James Wycherley, the author of Transforming InsightJames Wycherley was Director of Customer Insight and Analytics at Barclays from 2005 to 2015 when he became Chief Executive of the Insight Management Academy (IMA). A popular keynote speaker and acknowledged expert on Insight leadership, strategy, and communication, he is the author of the book Transforming Insight: the 42 secrets of successful corporate Insight teams, and over 35 IMA publications. He has provided thought leadership in the UK, Western Europe, the USA, Canada, Australia, India, and the Middle East, and regularly hosts the IMA's Insight forums - London, Manchester, UK Online and US Online.The Insight Management Academy is the world's leading authority on transforming Insight teams. Resources: If you would like more information on any of the ideas discussed in this episode of the Transforming Insight podcast, please visit www.insight-management.orgCopies of James Wycherley's book Transforming Insight: the 42 secrets of successful corporate Insight teams can be purchased direct from www.transforming-insight.comDisclaimerThe Transforming Insight podcast is published by the Insight Management Academy and produced by Zorbiant.All rights reserved               

The 16:9 PODCAST IS SPONSORED BY SCREENFEED – DIGITAL SIGNAGE CONTENT The UK startup PassageWay operates with the interesting mission of using technology that nudges people to make well-informed and more sustainable decisions about how they get from A to B. That's done by thinking through and developing the presentation layer for Real-Time Passenger Information content that's then run on digital signs, most notably for the bus systems around the city of London. PassageWay's business model is - in simple terms - taking the rich, real-time data available for routes and stops and making it presentable and digestible for transport authorities, like Transport For London, which pays the start-up to do so. The logical notion is that the more that good, real-time information is made available to people, the more the transport services will be used. While London Underground stations are well-equipped with information and the services are pretty predictable, there's not as much available to the millions who use less-predictable surface transport services like the iconic double-decker red buses. I had a good chat about all this recently with PassageWay co-founder Chris Johns. Subscribe from wherever you pick up new podcasts. TRANSCRIPT Chris, thank you for joining me. Can you tell me what PassageWay is all about?  Chris Johns: Thanks so much for inviting us to your podcast today. PassageWay is all about generating demand for public transport by leveraging real-time information. We do this by putting it onto digital signs that are displayed on host-supplied screens and typically these screens only require a modern browser to display the digital sign.  You made a point of saying the host supplied. There's been a history through the years of companies who've done things like put in the infrastructure, the screens, and so on and then run content on them with the idea that content would be Interrupted so to speak by advertising. You're not going down that path.  Chris Johns: No, we're not. Typically those sorts of plays are similar to JC Decaux or Clear Channel who have long had this relationship with transport authorities whereby they will fund the deployment of bus shelters in return for an ad revenue share. We supply transport for London with digital signs that are displayed at bus shelters but also within their other infrastructure like bus stations. But really we're more citywide about putting digital signs into places such as schools, hospitals, workplaces, offices, and such in order to generate demand from the sort of non-traditional locations and encouraging the people within those locations to consider public transport. So this doesn't sound like a traditional business, you said, this is about generating demand to use public transport services and so on versus, more traditionally, this is about making money somehow or other.  Chris Johns: Yeah. I think that's the difference, a lot of those traditional plays actually put the real-time information secondary to their primary objective which is to earn revenue from the display of ads. And to my mind, that means a poor customer experience and the poor customer experience means reduced demand. If you think about traditional bus shelters, they are actually incredibly complex for many people trying to navigate the public transport information. If you're coming to London, for example, trying to find out which is the right bus? Is it going to go to your preferred stop? How long is it going to take? Is there any disruption information? If you don't have it, it will make you want to go and choose a different mode of transport. So, you probably take a taxi or you may end up using your own car, for example. Actually what we're trying to do is to show people that public transport is really easy to use. It's really accessible. It can get you from A to B pretty fast. And if you're aware of the onward travel information from the stop you're trying to get to, then actually, you can make the whole journey much easier and less stressful, for many people. So this almost seems like a community initiative but there is a business model behind this, right?  Chris Johns: Yeah, there is. The business model is pretty straightforward, to be honest. We are paid by the transport authority or their contract partners and our job is to provide these digital signs and the digital signs generate demand. So in a different way of thinking, you might consider the real time information as being the best form of advertising for public transport. Certainly better than a static advert, in my opinion, anyway.  Your company's efforts are to aggregate the data, make sure it's handled accurately and always up to date, and so on. Why would transport for London not do that themselves?  Chris Johns: Yeah, they do. Transport for London is the world's largest integrated transport network and they have the global leading data strategy. And they're famed the world over for their open API strategy. That means we can access their data and we pretty much have unfettered use of that data. And so do many other developers as well and we can Be sure that the data we've got is true and accurate. What we do is that we take that information and we plot it around a particular location and we bring it together with a legible London-style wayfinding map, where we plot the access points onto it and then we bring it all together into a sort of nice looking digital sign that's easy to understand and act upon.  So we're not generating data or we're not modifying data, all we're doing is bringing data together into an easy-to-understand format.  So you're doing the presentation layer that in theory, transport for London could do themselves but you're good at it. it's not what they want to focus on. So they're happy to work with you to do that part of it.  Chris Johns: That's right. Yeah. We are a supplier to TFL and they use lots of other different tech suppliers whether it's to build their award winning TFL go app or to build bus shelters whatever it may be. They have lots of different suppliers bringing their individual skill sets into play and that's basically what we do. But I think that one of the things that we do bring to the party because we're a tech startup is innovation and the ability to pivot quickly and come up with sort of entrepreneurial new ideas that we can bring into play and throw them out to TFL and say, listen, what do you think about this? And so we can move quite quickly.  Did you have to go to them to sell into this or is your company kind of a result of being in discussions with them and starting the company because this opportunity existed? Chris Johns: It's a mix between the two actually. So TFL actually issued a tender some time ago that we want to produce the platform and we've taken it on from there and given it a life of its own and extended the service beyond London as well. So working with other transport authorities and other partners outside of London.  So this is audio, so it makes it a little difficult to visualize things. But can you give me some sense of how this manifests itself within the transport system? And then in public and private buildings.  Chris Johns: Okay. I'll give you a couple of examples. For example, in every bus station across London, there are digital totems. And those digital totems are a bit like an airport or a train station where you've got a central totem and it shows all the services where they're going and whereabouts within the bus station they're leaving from and if there's any disruptions. So we look after all of those for London. Another example would be smart bus shelters, whereby you could have a large format digital screen with detailed route maps for each of the services that are running via that bus shelter with real time information on all those routes plotted not on a fixed JPEG of a route but actually plotted live onto a legible London style map. With onward time estimation to reach all the onward stops, onward travel information such as the tube status, any disruption notifications and more so that people can quite easily contextualize their journey and see if it's going to be running smoothly all the way through. Another example, could be at a bus stop itself. So across London, there are about 18,000 bus stops and only about 2000 bus shelters. So only about 2000 of these locations have any real time information. So what we can do for those ones is put in QR codes and customers can scan the QR codes and open up a real time digital sign on their personal device with no registration, no login, no heavy download. It's just a purely web based solution that shows all the upcoming departures for that particular stop with detailed route information, onward stop information et cetera and then links to download the official apps. So it's like an interstitial page where it's easy for everyone to access. Hopefully you're going to convert more people into downloading the official apps. Now the official app is the TFL official app or yours?  Chris Johns: No, we don't do apps. I'm afraid. One of the points about what we're doing is about trying to make everything as open and as accessible as possible. So there is no registration, there's no login, there's no download. All you need Is a modern web browser and you can access the information. We don't ask anything from the customers. We don't track them. We don't do anything really about that.  Yeah. That's one of the problems when you go to an unfamiliar city and you decide I'm going to use their transport system. You go to the app store to find the app for the mass transport system in that city. And there's five or six of them and you don't know which one is official or which one's riddled with ads or not updated or God knows what. Chris Johns: Yeah. In London, I can't really speak for other cities because our primary focus is London, that's our area of expertise. But there are hundreds of thousands of people who are digitally excluded. People who don't have smartphones at all and then there is a whole another segment that are extremely low digital users and I think in London, there's about 2 million of those, according to a Lloyd's report. You've got about 2.5 million people that are not going to be using smartphones or not downloading apps and you've got to provide real time information to those people because those are also a core audience for the transport authority because they tend to be looking at the demographic. They match perfectly the sort of TFL bus user type. But at the moment they're somewhat excluded from the service or the latest developments of promoting those services.  Is the focus more as a result on road transport, buses and so on, as opposed to the London underground? Because the underground has maps. It's got covered areas and everything else. It's easier to convey information.  Chris Johns: That's right. Like train stations and tubes, they're fairly straightforward. You go onto the platform, you take a train going one way or the other way or if you go to a train station, it's all linear. But if you're taking buses or you want to go get a bicycle, they're within the built environment itself. And they could be going pretty much any direction. And you really need to know where the best location is for you to find your particular service and then how long you're going to wait and if there's any problems with that particular service. Also the other thing is that the tube services are linear again. They're always getting the district line, for example and are always going to go to those particular routes, one way or the other. They might stop slightly earlier but generally, they're always going to follow that same path. And if you wait one minute, then the next one's coming along for two or three minutes. So what we do is that we just show on the tube status. We show if there's any problems on any particular line. And then we say all of the lines are running fine, which is the sort of TFL standard approach to displaying the statements  Yeah. This year I've spent a couple of weeks in London, doing interviews and then I was there semi holidaying as well and I was struck by the amount of real time information that you could get on. I was taking the Elizabeth line more than anything else and it was terrific in terms of telling me, I definitely don't want to go on the Circle line right now. Chris Johns: Yes. the Northern line.  The really old ones. Chris Johns: Yeah, some of them are better than others, to be honest. Also you've got to pick the right one. It's freezing in London at the moment and some of them have heating and some of them don't. Like in the summer, some of them have air con and some of them don't as well. We don't flag that as much. I couldn't tell you offhand which ones are which. Toko on here is stifling.  Chris Johns: Yeah. It could be useful information to many people.   What you're doing is a little reminiscent of a US company called TransitScreen.  Chris Johns: Yeah, I know. I've heard of TransitScreen. Yeah. They would sell a service into a building and they would also layer in things like the availability of Rideshare, Dockless bikes. I'm not sure what their status is right now but probably scooters as well. Do you do any of that? Chris Johns: Not at the moment. It is something that we are quite interested in. But we are dependent on the data sources that are available to us. And obviously we are primarily funded by TFL as well. Our modus operandi is to really promote TFL services. When we've looked at it before there are Lime and Forest e-bikes for example, across London. But they don't actually have an open API that we can access. The other thing I think separates us from the transit screen service, I think they've rebranded actually now. But I think they don't tend to have maps or contextual maps on their screens. They tend to be very linear in terms of saying information is available on this particular site type of service at this particular place. And that it's 500 meters where you have to go and work out which direction it is, whereas in London, we've got what's called the legible London wayfinding scheme. So across London, you find all these Totems which are just flat totems, they're not real time information. But they've got localized maps with all the local highlights on it. So, there's a sort of native way of expecting maps and how they should appear to people as they're moving through the built environment that we've tried to replicate. Ultimately, what we'd like to do is to take over those totems and convert them from being static information locations to being real time digital totems with wayfinding public transport information and other information as well.  I suspect the barriers, there are steady advances in e-paper. As that gets better versus using LCD or things like that require a lot of energy to be visible in daylight.  Chris Johns: Yeah. I think you hit the nail on the head there or bleakly by saying, really the issue is cost and technology. There are hundreds of legible London totems around London. Not all of them have power nearby and the cost to convert each and every one of them would be very substantial but if we can bring in as technology advances and things become cheaper, solar power and other sort of lower energy burn options come into play then that's where we're hoping that there's an opportunity. So, I think I saw you guys have your offices or technical location and the Battersea area. If the Battersea power station which is now a kind of a multi use mall and other things, wanted to put your content on a large screen in their main access areas, would they need to do what's involved? Chris Johns: It's really quite straightforward. They just need to install a screen of any particular size, it can be small or super large. We put a 75 inch screen into an office complex, Paternoster Square, just a week or so ago. But you can go for pretty much any size screen. The larger ones tend to be ethernet connected rather than Wi Fi connected. As long as that screen has browser capability then we can deploy a digital sign onto it. And it will be suitable for displaying both small scale and large scale. So you could have it within a stadium. If you've been to the power station, they've got the huge sort of warehouse-y style engine rooms there which are now full of shops but you could put one at the end of one of those engine rooms and it would look fantastic.  Yeah. I was there three-four months ago. It's a great reworking of that building. Outside they could really use wayfinding but that's somebody else's problem.  Chris Johns: Yeah. Also there's boats there as well. So Uber has taken over the boats in London. So, unfortunately they no longer provide data onto the TFL data feed. And so we're trying to work with them to get data from them. But at the moment, they're not included within the TFL API feed. I'm understanding this correctly, there's a URL per geo-specific site.  Chris Johns: That's right.  And if it was a digital sign in a building that was also showing, if we're using the Battersea Power Station as an example, also showing sales promotions for some of the retail tenants, could your information be scheduled in or does it need to be on there full time? Chris Johns: No, it doesn't need to be full-time. Obviously, we're very aware that digital screens need to pay for themselves and often that's through advertising. Our content can be part of a playlist and run for 15-20 seconds every 40 seconds or whatever the host decides is best. So, we're working on another project at the moment which is actually something very similar to that, whereby the content will rotate with other content about walking routes, heritage and other information that takes to a particular place. Because obviously, public transport information is not the only thing that's of interest to people as they're moving through the built environment. But it's one of the time sensitive things that is important to them.  Because it's web based information, is it responsive? Chris Johns: Yeah, We do smartphone friendly signs as well but usually they're going to be QR code based. So, someone will scan a QR code and then it will open up a smartphone or other personal device friendly version. Some of the other signs that we've designed particularly for larger format digital signage screens. So what I've seen examples of was a portrait mode screen but you could do a landscape screen, no problem.  Chris Johns: Oh yeah. We've got loads of them. It's roughly 50-50 at the moment in terms of deployment between landscape and portrait. I don't really have a preference. I think they look good. I think the one we put in last week into Paternoster Square was a portrait and I think it looks really quite nice in portrait style.  And have you done the design and everything to mirror or parrot the transport for London colors and so on? Chris Johns: We've built it to meet the TFL brand guidelines. So that was very important. Obviously, because we're paid by TFL and the map is styled to look as close as possible to the legible London guidelines but without copying it. We use a service called Mapbox to do that which allows us to play with the layers and the design of the layers on the maps very efficiently. And we actually did a project for Melbourne as well, Transport for Victoria in Australia where we came up with a similar whole range of concepts for Melbourne and again using their sort of legible Melbourne guidelines or Transport for Victoria guidelines with their branding and their mapping as well. So is there a consulting wing to what you do as well?  Chris Johns: Basically we can provide just consulting but really what we're hoping to do is to build long term relationships with transport authorities where we can deploy the platform, make the signs available across their estate and out to their community. And if that option is available to us then we'll do the consulting bundled into a longer term agreement with them.  But it's not fundamental to your offer?  Chris Johns: No. No, not at all.  My next question is, are you working outside of London? So you're in Australia. Are you elsewhere as well? Chris Johns: So, we're one of the winners of a global innovation tender for Transport for Victoria and we developed a whole range of concepts for them. Unfortunately, their data wasn't quite a state as yet to enable the concepts to be deployed. So that one very much watches this space. We've also had discussions with others, both, in Europe and also in North America as well. We're quite keen on working internationally. I think on the international side, we're much better when we work with a bigger technology partner. So, usually with transport authority tenders, they put them out there and there's big organizations which pitch for them. We're typically too small to pitch for them but we can go in with those larger organizations and bring that element of innovation and entrepreneurialism and some design to give them an extra edge in their tender over and above everyone else. So you might be going with an IBM or somebody like that?  Chris Johns: Yeah. The big one in America is VIX Technology and they're a nice bunch of guys. But we've also partnered previously with Trapeze which is in the UK. And also, there's a one in the UK who we work with very well called True Form Engineering as well. We've done stuff with them both in London and outside of London as well.  You mentioned at the start that you're working with the London authority which has a world reputation for its data API and everything else. And you also mentioned that Melbourne isn't quite at the same level. Is that a big challenge when you look at other jurisdictions? Chris Johns: Yeah, totally. Basically, the world is changing and it's changing very rapidly. The data is becoming less of a problem. But one of the problems that remains is the cost of data which means that actually using our service may be prohibitive to smaller towns or organizations outside of London. With the CFL API, we have free Access to that but if it was outside of London, for example, in Bristol, then we would have to partner with a third party data provider. And there are a small number of those that can provide that service. But it's not free and their costs are extensive. And then we have to layer our costs on top of that and it may be that for that transport authority which they look at that and say, we can't do that sort of cost at the moment. Indeed somewhere Bristol actually used to have their own API and then took it offline. Because they said, we can't justify the cost of maintaining this open API strategy which to my mind is insane because surely the biggest way of generating demand for public transport authority is telling people what services there are there. And you can only do that if you've got real time information. So if you suddenly say to all the developers and even your own services, we're not going to have an API anymore. It just means that you're going to have a natural impact on demand.  I don't know if this is a simple answer or way too involved to even get into but I'm curious if I'm a transport authority, let's say in Kansas city, Missouri, Winnipeg, Manitoba, or Munich, Germany. Do you need the shape and structure of data to make this workable?  Chris Johns: It's what we call a JSON API and then documentation around it and we'll take it from there. So, most of the APIs follow a common standard these days and we can work with any of them, really. We've not done any multi-language so digital sign designs as yet. So we do need to consider the elements of user experience for trying to work in something like Japanese, for example, would be challenging for us at the moment because we'd have to consider how they interpret information which is different to how we might interpret information in the UK. But somewhere like Missouri and Munich would be fairly straightforward for us.  Okay. So if people want to know more about your organization, where do they find you?  Chris Johns: So the best thing to do is to look at our website, which is at passage-way.com, or connect with me on LinkedIn. I'm quite chatty on LinkedIn, and I post a fair amount, and also the company is on LinkedIn as well. That's how I found you.  Chris Johns: Yeah, and the more the merrier, really.  All right. Chris, thank you very much for spending some time with me.  Chris Johns: Thank you. Have a great day.  

What if your career could be as versatile as you are? Buckle up for a ride through the career journey of Fiona Brunskill, the chief people officer at Transport for London. Fiona shares some golden nuggets from her richly diverse career spanning a bakery to the bustling world of finance. Listen as she unveils the power of persistence and the rewards of risk-taking, and how these life lessons have shaped her career.Ever wondered about the magic you can create when you control your reactions? Fiona and I unpack the art of self-awareness, mastering our responses, and using kindness to tackle challenging situations. We also pull back the curtain on the importance of stepping outside our comfort zones and how it can lead to an enriching life and career. The conversation takes a deep dive into the differing dynamics of the public and private sectors, and the key role of finding a job that matches your values.In the final stretch of our chat, we delve into the intriguing world of Transport for London discussing how fostering curiosity and maximizing onboarding can lead to personal and professional growth. We underscore how understanding an organization's goals and nurturing our innate curiosity can lead to a fulfilling career. We wrap up the conversation with a discussion on the importance of financial planning, leaving you with a sense of perspective and perhaps even a spark of inspiration. Join us for this enlightening conversation and let's journey together through the wonderful maze of career progression.

In this episode of Better Cities by Design, Katherine Drayson, Senior Environment Manager at Transport for London (TfL), is our guest. We speak with Katherine about the vital role TfL plays in managing much of London's sprawling public transportation system and how climate change is impacting all of this.London has the world's oldest underground rail system, and this is only one part of TfL's portfolio, which also includes the Docklands Light Railway and the London Overground, along with buses and other modes of transit. But with the negative impacts of climate change on the rise, TfL has a dual role in helping London achieve the ambitious targets set out in the Mayor's Transport Strategy. First, TfL is working to make its operations more resilient against the warmer, wetter winters, and hotter, drier summers London is experiencing. Second, TfL is also focused on ensuring that Londoners have safe, reliable, convenient, and comfortable transit options that will help more and more residents choose public transportation over the use of a personal vehicle, thus reducing emissions in the city.Join Host Davion Ford and Katherine as they discuss the role that cities and transportation play in contributing to and potentially solving the climate crisis. Katherine also talks about both the history of public transportation in London, as well as what the future may hold.

Harry & Connor discuss Transport For London's poems promoting the colonization of Britain.

Lauren Sager Weinstein, Chief Data Officer at Transport For London, shares how she uses data to solve problems with tech. How do we provide better service for customers whilst also building their trust? Simple answer, through data! The world of transport offers so many opportunities to get involved with, from the data management side to the engineering - and we need more women getting involved! We know you can do it. From simply starting with self-learning to joining community groups like Women In Transport, saying yes to new opportunities can surely be the start of an amazing journey.Our interview highlights:

Fraser Macdonald, Strategic Consultation Lead at Transport for London tells us all about TFL's successes since implementing EngagememtHQ platform.

We're delighted to welcome Sybil Nicolson and Kristian Green to the first episode of our sixth season of Customer Perspective. Sybil is an Insights Executive for Transport for London, which many of you will know as TfL. Kristian is a Director in Ipsos' UK Channel Performance – Mystery Shopping team, and a transport and tourism sector expert. For those of you not familiar with TfL, this is the organisation which runs the operation of London's public transport network and manages London's main roads – no small task given we're talking the likes of 1.4bn tube travellers every year, 2.3 bn bus passengers – when every journey matters… that's quite the organisational challenge! Sybil and Kristian describe some of TfL's research activities, including their large-scale, long-term Mystery Shopping programme: London Underground Customer Care Monitor (CCM). They explain how it remains fresh after more than 10 years, the research and logistical challenges associated with such a major initiative and how to overcome, and, most importantly, how TfL puts this to work, to drive positive change across the organisation and improvements for customers. For more information about how to build a successful mystery shopping programme, head to Designing a ‘Smarter' Mystery Shopping Programme | Ipsos. And do check out our latest Ipsos CX and Channel Performance thinking.

“We often create a list of 12 things, but if you focus on the one thing that makes the biggest difference, you'll be more successful than having a big shopping list.”ITV, Sky, Starbucks, Serco and Nestle may not share much in terms of sector, but all are huge brands that Jonathan Patrick has at one point called home.His ability to instigate successful transformation at the highest level is beyond doubt, and as Transport for London's CPO he's continuing to create a staggering procurement legacy.We hear from Jonathan on Talent Talks this week as he shares the measures of successful transformation, how to firm up against 2023's impending pressures, and how his work on I'm a Celeb changed how he evaluates each business' true challenges.This episode of Talent Talks covers:How to deliver transformation at the highest levelThe barometers for success to keep top-of-mind2023's big challenges, and how they'll likely affect risk managementJonathan's biggest learns from his work with ITV, Sony, Serco, Sky, and more huge brandsThis episode of Talent Talks is sponsored by 4C Associates – a leading European procurement and supply chain consultancy, who work collaboratively with forward-thinking clients to deliver real business value across a wide range of transformation and cost optimisation service offerings. Visit https://www.4cassociates.com/ for more information.

As TfL passes the latest deadline in discussions over government funding and unions continue to threaten strike action, the future of transport in London hangs in the balance. On Wednesday afternoon Transport For London said discussions with the DfT were “ongoing” and repeated calls for £927million to get through the rest of the year, as well as a long-term funding deal.The company also accused unions of ‘undermining' its bailout deal negotiations with further threats of strike action, which are planned for later this month.The Evening Standard's Political Reporter Rachael Burford explains what could happen next as discussions continue. And CEO of Centre For London Nick Bowes discusses how the situation has become so dire for TfL, and gives his predictions for what might happen next.Follow us on Twitter for more news @EveningStandard See acast.com/privacy for privacy and opt-out information.

Siddy Holloway's work is centered around getting the public engaged in mobility through various forms of creative storytelling. With London being home to the world's oldest underground transit network there is a lot of history and knowledge to reveal. Learn more about how London is sharing its public transit stories and how you may be able to engage with your community on the topic of mobility. Featured government: Transport for London (Transport Authority for the city of London, UK)Episode guests: Siddy Holloway, Engagement Manager at the London Transport Museum and co-presenter of UKTV's 'Secrets of the London Underground'Visit govlaunch.com for more stories and examples of local government innovation.

#footballagogo 『みた？』｜Jリーグ a Go Go｜昔リスペクト｜アーセナル×TFL｜BoTT｜地下鉄の柄シャツ｜良い柄嫌な柄｜記念ユニフォーム乱発問題｜社会性とアイデンティティ｜公募されるホームシャツ｜でもそれがドイツの根本説 _パーソナリティ Nanase @nanasefc (IG) Gaku @nenza_0 (IG) _ビジュアルクリエイト STAY POSITIVE @stay_positive_tokyo (IG) _エピソードに出てきた記事やコミュニティ Arsenal and adidas Link Up with Transport For London for Striking Pre-Match Collection “Life Isn't All About Football”: Emile Smith Rowe on adidas and Arsenal's Campaign to Fight Knife Crime in London

"the only underground line that does run completely underground"

Paris Marx is joined by Yaseen Aslam to discuss the UK Supreme Court ruling that Uber drivers are not self-employed, the long fight to reach that point, and the next steps in the push for gig workers' rights in the UK.Yaseen Aslam is the president of the App Drivers and Couriers Union and a lead claimant in the Aslam v Uber case. Follow Yaseen on Twitter at @Yaseenaslam381 and the ADCU at @ADCUnion.

Transport for London (TfL) Crossrail 2 managing director Michèle Dix joins NCE editor Claire Smith and head of content and engagement Rob Horgan on the latest episode of The Engineers Collective to talk about her 21 year career with the organisation as she prepares for retirement. Michèle talks about her work on London's congestion charging scheme, which first took her to TfL in 2000 and how she was an early pioneer of job sharing when she jointly delivered the role of director for the project with Malcolm Murray-Clark. She continued to work with Malcolm as the scheme was extended westwards and they evolved the role to deliver London's Low Emission Zone too. Michèle also discusses some of her favourite projects, including delivery of London's cable car, before exploring the challenges faced by her last project – Crossrail 2 – which has now been mothballed as a result of TfL's pandemic funding issues. In reflecting back on her career, Michèle also puts forward advice for young engineers hoping to emulate her success and considers what advice she'd give her younger self too. Ahead of the interview with Michèle, Claire, Rob and reporter Catherine Kennedy explore some of the latest news stories including some intriguing innovations such as the role of fungi in preventing landslides, tunnel boring machines that can 3D print tunnel linings or bore square section tunnels through rock and how graphene might change construction materials.

Map out your career at TfL

Transport for London developed a creative approach to improving their procurement processes, cutting through bureaucracy that hindered co-developing solutions with the market. More info:Featured government: Transport for London, UKEpisode guests: Rikesh Shaw, Head of Commercial InnovationVisit govlaunch.com for more stories and examples of local government innovation.

“The one saving grace,” says Glynn Barton while talking about the Coronavirus crisis, “is that it wasn't the other way – we didn't all of a sudden see a boom in traffic and movement on our very busy network”. Having overseen a huge change to traffic flows in London, been affected by the sudden drop in tube and bus passenger numbers and therefore revenue, and having managed his huge team's switch to home working (not to mention becoming a father again), it's been a challenging year for Transport for London's Director of Network Management. But Barton has taken it all in his stride, as he explains to Paul Hutton and Adrian Tatum in this week's Highways Voices podcast. And he pays tribute to the teamwork that made things happen so quickly. “We installed a cycle lane on Park Lane, for instance, from design to installation in four days, which we've never done anything like that before,” he explains. “Working with a supply chain, we're able to do things really quickly because it was in the public interest.”  Barton discusses a range of transport challenges and solutions in the capital, from Low Traffic Neighbourhoods and active travel to funding and future projects. He highlights the need to deliver low-carbon transport and the solutions TfL are using to deliver that, as well as how he considers the latest ideas and solutions, and how he then can implement them in London, and how does he take a world-leading transport network and make it even better? You'll also hear Paul and Adrian round up the week's top stories and also hear who gets recognised for excellence in the industry in “Adrian's Accolade”. Subscribe to Highways Voices free on https://podcasts.apple.com/gb/podcast/highways-voices/id1551975855 (Apple Podcasts,) https://open.spotify.com/show/0U6BbFBYLr5eeX0HuZtPv8 (Spotify), https://highways-voices.captivate.fm/amazon (Amazon Music), https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5jYXB0aXZhdGUuZm0vaGlnaHdheXMtdm9pY2Vz (Google Podcasts) or https://pca.st/7a3xxskl (Pocket Casts) and never miss an episode!

The modern city is changing. With 66% of the population expected to be living in cities by 2050, it's no surprise we're focusing our transformative efforts there. But if the tech's already here, what's the hold up?

Transport For London's Mark Evers talks to Peter White about why their physical assisted guidance keeps being withdrawn. Now it's reinstated again, will they be able to keep it that way? And our reporter Johnny Cassidy looks at the world of the binged TV box set. Why isn't audio description available on every episode when a box set is placed on an on-demand TV service? Channel 4 took some time to make audio description available via its All 4 service for every episode of its new hit show "It's A Sin" (produced by the Red Production Company). PRODUCER: Mike Young

Criação da M&C Saatchi. A reversão de expectativas, o conceito matador (com trocadilho), os textos, tudo nessa campanha é muito impactante.

"Transport for London is probably one of the most integrated transport authorities in the world, in the sense that we not only planned for but also operate pretty much all of the public transport in the city. But crucially, we also are responsible for the planning for an operation of the road network." On this episode of Comfort's Corner, part of the Transit Unplugged podcast, Ben Plowden joins Paul Comfort from London to discuss Transport for London's restart and recovery program. He shares ideas on a post-COVID era and how the transit service in London and around the world might need to adjust to commuters' new travel patterns. If you want to know more about Transport for London (TFL), check out their website.

In this episode, we talk with Stuart Reid, Head of Insights and Development at Transport for London and the lead on TfL's Vision Zero action plan. We discuss the thinking behind TfL's plan to eliminate deaths and serious injuries from London's roads by 2041, and the challenges and progress so far.This episode is sponsored by Lytx, a leading provider of video telematics and fleet management solutions. At the end of the episode, we talk to Damian Penney, Lytx European Vice President, to zero in on why road safety is so important to their organisation. This podcast series is brought to you by Brake, the road safety charity. To find out more, visit www.brake.org.uk

Today I talk about transport for London’s financial problems in the wake of the pandemic, Netflix and more.

"it's like mountain flowers in the spring"

When a London council and Transport For London decided to introduce a shared space area to a local high street, there were concerns over pedestrian safety.Dr Amit Patel, a local guide dog owner, was worried about a courtesy crossing that would replace a traffic light crossing, as it required the pedestrian to make eye contact with drivers to indicate their wish to cross in front of them.With the help of RNIB and his MP, Clive Efford, they managed to reinstate a controlled crossing, making the traffic stop at a red light, making the area safer for all.RNIB Connect Radio's Allan Russell spoke to Amit to hear more about his concerns, how he felt about the win and why he is encouraging other blind and partially sighted people to engage with RNIB's Campaigns team, if they have problems in their area.www.rnib.org.uk/campaigns#RNIBConnectImage: Dr Amit Patel & his guide dog Kika

A rider shares how he changed his career to work for TFL (Rail Worker) and how he has never looked back. Comments: info@taxi-chronicles.com www.taxi-chronicles.com . --- Send in a voice message: https://anchor.fm/taxi-chronicles/message

“I had huge empathy for front line employees. I always have. But it also really influenced my management philosophy because very occasionally when the top brass visited Regents Park and…or on occasion they’d stop and say hello to you. And then you’d feel 10 foot tall. That always resonated with me. It’s seared into my psyche. So now if you ever follow me around in transport on any of the jobs I’ve done or watch me walk through a subway station or out on the streets I will not walk past one of my colleagues without stopping to acknowledge them. “ Andy Byford, Commissioner of Transport for London, joins Transit Unplugged from his home base in London, where he originally began his transit career as a graduate trainee. A lot has happened since then. Andy has worked around the world and dedicated his professional life to being a public servant improving the lives of transit riders and employees. Returning home thirty-one years after he embarked on his transit industry journey, Andy Byford is the Head of Transport for London, taking on perhaps his biggest role to date. After recent tenures in New York and Toronto, where he accomplished a number of things he speaks of with pride, like the Toronto Transit Commission being named APTA’s Transit System of the Year in 2017 and progressing Fast Forward: The Plan to Modernize New York City Transit which captured the imagination of New Yorkers. He joins Transit Unplugged to talk about the highlights, his management philosophies, and his outlook on Covid-19 and the recovery process. Remember to check out transitunplugged.com to learn from top transit professionals and stay updated on all the latest industry trends.

Harriet Glen, Head of Programme Close Out at Crossrail, joins us on this week’s episode of RTM’s Track Talk to discuss the largest construction project in Europe.

Hello! Welcome to another edition of Inside The Newsroom, as we welcome in Cass Sunstein, a professor at Harvard Law School and one of the foremost behavioural economists to have ever lived. Cass has a new book out in September called Too Much Information, which explores the theory that when information is positive, we eat it up, but when it’s negative we don’t want to even hear it. In the podcast, we dissected his 2008 book Nudge, which still has great influence more than a decade later. Before we do, I wanted to honor the passing of another legend to have walked this planet. Congressman John Lewis passed away over the weekend at the age of 80. John was an absolute icon when it came to civil rights, and carried the torch lit by Martin Luther King and Rosa Parks well into the 21st century. Rest in peace, Congressman. Sharing Is CaringPodcasts are fun. I love doing them. But they take a bloody long time to put together. I estimate a single hour podcast and newsletter takes around 12 hours to put together. So how about a cheeky share to show your appreciation? Please and thank you. 🙏Job CornerThe job board has been updated and this week’s deadlines include jobs at CTV, the Financial Times, Newsquest, Poynter, the Pulitzer Center and the City NY. Spread the word. 🤜🤛Who is Cass Sunstein?Cass is considered one of the smartest behavioural economists and legal scholars on the planet. He’s the founder and director of the Program on Behavioural Economics and Public Policy at his alma mater, Harvard Law School, the author of dozens of books — one of which (Nudge) is the subject of the podcast, and was the administrator of the White House Office of Information and Regulatory Affairs from 2009 to 2012 in the Obama administration, of whom he became friends with during their time together at the University of Chicago. I’ve followed Cass’ work for a long time, so it was an absolute treat to hear him speak at the London School of Economics back in January on his then latest book How Change Happens (more on that later). NudgeTogether with Richard Thaler, Cass co-authored perhaps his most influential book, Nudge: Improving Decisions About Health, Wealth, and Happiness. Published in 2008, the book describes the theory that almost all decisions we make in life, whether it’s where and when to buy a house or even as small as picking what to have for lunch from a restaurant menu, are influenced by the decisions and frames, or “nudges”, made by other humans, aka “choice architects”. For example, would you go bungee jumping if the instructor told you there was a 90 percent chance nothing bad would happen? Probably. But what about if the instructor told you there was a 10 percent chance you’ll die if you jump? Probably not, right? The book was well-received among free market policy makers as a way to increase economic activity. But you can apply the theory in almost every aspect of life, such as where in a new school an architect chooses to place the bathroom will determine how often students go to the toilet. Cass and Thaler have been heavily influenced by another pair of behavioural scientists, Amos Tversky and Daniel Kahneman, whose friendship helped shape the world we live in today…The Undoing ProjectThe friendship between Tversky and Kahneman is among the most important in recent history, and was excellently chronicled by author Michael Lewis in The Undoing Project: A Friendship that Changed the World. Lewis documents how the two Israeli psychologists identified in the late 1960s how humans tend to make decisions based on emotion over rationality — see Moneyball. Before Tversky and Kahneman, not much was known about why we make the decisions we do, and their work has since influenced most, if not all, behavioural economic theory we have today, including that of Cass and Thaler. Check out Lewis speak about the book and friendship to Malcolm Gladwell below…Related Podcasts 🎙️#61 — Rachel Botsman (University of Oxford) on issues with trusting people and the media#58 — Art Markman (University of Texas) on knowing ourselves and the power of introversion#44 — Sebastian Junger (Tribe, The Perfect Storm) on how some humans are addicted to war because it unites themHow Change HappensAs mentioned earlier, I was lucky enough to catch Cass speak at the LSE about his latest book on how social change happens. Why is that after around 150,000 years that we Homo Sapiens have occupied this planet, that it took until the early 19th century for women in many countries to vote? And how did the social movement that led to women in Saudi Arabia being able to vote in 2015 even start? Once we understand what’s happened in the past then we can begin to dismantle other archaic and repressive policies around the world. Check out Cass’ talk by clicking on the button below…What is Luck?So many of our decisions influenced by other people. Cass elicits that 100 percent of our decisions are controlled by choice architects, whether it’s intentional or not. It raises the question of whether luck is real or a fictional concept we’ve made up over past centuries and millennia. The answer to this question depends on the situation. According to Merriam Webster, luck is “the events or circumstances that operate for or against an individual”. So let’s break it down with a few examples personal to me, but please apply to your own circumstances as we go along…Let’s start with how I believe I got my current job at The Wall Street Journal. Back in February, a member of the graphics team got in touch about a possible opening and told me I should apply. One might call that lucky, but said member follows this very newsletter and thus was familiar with my work. They wouldn’t have been if I hadn’t published this newsletter, so I don’t think my new job was down to luck. That’s something I indirectly controlled, i.e. the quality and quantity of my work. But there are still many things that I’ve had zero control over. The most prominent in all of our lives are things such as which country we’re born in, our sex at birth and what name our parents give us. We have absolutely no control over any of that, which means that some degree of luck is involved that’ll determine where we live, how much money we’ll earn and whether we’ll face a lifetime of racism or not, for example. In what ways has luck played a part in your lives?The Future of Behavioural EconomicsTversky and Kahneman only started to theorize in the late 1960s, which makes the field of behavioural economics incredibly young. Already in the past half a century, we’ve learned so much about ourselves and how our brains are wired. As we head into the next 50 years, Cass fully expects the explosion of knowledge to continue at a rapid rate. He referenced books such as Scarcity: Why having too little means so much, which explores why people in difficult circumstances tend to make objectively bad decisions. For example, why is it that people in poverty don’t take advantage of opportunities to save when they can? Why are poor people perceived as less capable than rich people? I know a lottttt of wealthy folks that are stupid asses!Now that we have a decent understanding of how our brains work, we can continue to build from Cass’ work and apply this knowledge to improve people’s lives. Cass referenced the idea of getting rid of the ‘sludge’ — he apologized for the similar-sounding name to this book, Nudge — to make our lives far easier. Sludge is the burdens and hoops institutions make us jump through in order to complete important and sometimes trivial tasks. For example, to my knowledge Transport For London don’t tell you if you’ve crossed into a congestion charge zone — it costs at least £15 to drive in certain areas in central London — which is a form of choice architecture that has created ‘sludge’ for drivers in not knowing whether they need to pay. And in the U.S., the process of finding a healthcare provider, filling out the forms and receiving a payout is a tedious task created by humans that can be easily avoided. Now that we know sludge exists and we have a snazzy word for it, we can figure out ways to reduce it. See you later this week… 👋 Get on the email list at insidethenewsroom.substack.com

Transport for London (TfL)'s Managing Director of Crossrail 2, Michèle Dix, is no stranger to a challenge, having implemented London's congestion charging regime and having previously held the position of Managing Director of Planning for TfL. She lives to serve the public, whether it's through major public transport policy innovations or the perfect cup of tea. In her interview with Michelle Batsas, Chief Executive Officer of the Public Transport Association Australia New Zealand (PTAANZ), Michèle shares that the key to her success is always pursuing what you enjoy. Find out what Michèle has to say about all this and more on episode one of Women Who Move Nations.

George Pascoe Watson and Mike continue the debate about statues being pulled down and the reopening of shops from Monday. Sam Packer from Taxpayers' Alliance discusses Transport for London's staff earnings, and Neil Oliver reviews how History is taught. Mike gets musical and relives his child prodigy days with the Circle of 5ths in today's homeschooling segment. See acast.com/privacy for privacy and opt-out information.

In this episode we talk to Prof. Marco Frisenda the Head of Planning for Transport for London on what a planner is, what makes a good and great planner and how do PMO's stack up across the globe.Marco received his education in the field of Engineering at the University of Genova (Italy) after which, being a firm believer in continuous improvement, he got PMP certified and obtained his EMBA in 2015 from Hult international Business School at the Dubai Campus. Currently, he is completing his LLM in Construction Law. Marco started his career on site with Ansaldo Energia S.P.A as a site planner and from there he moved to Alstom Power where he started to gain more and more responsibilities and experience. He has global experience having worked in different geographical locations in Europe, Asia, the Middle East and South America in various roles such as Head of Planning, Project Manager. Project Director and General Manager PMO office. Currently Marco is Head of Planning for Transport for London!His expertise is in Project management, contract administration & Project Controls.In the Middle East he was responsible for the full P&L of over 300M dollars and was responsible for the power projects in Dubai, Iraq and KSA. He supported numerous claims and disputes arising from the power & oil and gas projects and in contract negotiations where he successfully led project tenders.In Project controls, he has a demonstrable track record of building and reshaping the project controls and project management departments. By implementing standard portfolio reporting and developing and deploying earned value management systems he successfully delivered projects in Asia within time and budget; and set the standards for the company.Enjoy this and more podcasts at our new site https://www.projectchatterpodcast.com/or check out our blogs! at https://www.projectchatterpodcast.com/blogor visit our socials:Twitter: https://twitter.com/projectchatterFacebook: https://www.facebook.com/projectchatterpodcastInstagram: https://www.instagram.com/projectchatterpodcast/

Who runs transit in your city? In many places, this is a complicated answer that involves a mix of different levels of government, transit agencies, and departments of transportation. In London, the answer is slightly more straight-forward. Leon Daniels is former Managing Director, Surface Transport at Transport for London (TfL). In this episode, Leon tells the story of what happened after the London government took responsibility for its transportation program in 2000 back from the central government. This maneuver resulted in many aspects of transportation such as taxicab regulation and bus service planning to be brought under one roof. Since that reorganization, Londoners have benefitted from increased frequency and improved service on public transit routes. In turn, TfL has also been rewarded with historic shares of transit mode share over the years. Finally, Leon shares some lessons from his experience at TfL as US transit agencies like New York’s MTA undergo their own reorganizations.“Cities are full of people who like to complain about they currently have, but don’t want the disruption about anything that they might have instead. And you just have to keep plugging away…and do what you think is right.” - Leon DanielsDisclaimer: Political views raised by guests on the podcast do not reflect the views of TransitCenter.You can read more about the trajectory of London and New York City transit for the past couple of decades here.Click here to learn more about the recent TransitCenter event that Leon spoke at.Music: “Comma” - Blue Dot SessionsHosted by Kapish SinglaProduced by TransitCenter

Transport for London doesn't renew Uber's license, Sir Tim Berners-Lee's Web Foundation published Contract for the Web, and eBay sells StubHub.   See acast.com/privacy for privacy and opt-out information.

Episode 2 This is the second part of our interview with Tamara Thornhill is the Corporate Archivist at Transport for London (TfL), the local government body responsible for the day-to-day operation and planning of London’s public transport network, TfL are custodians of the Underground, the famous red buses and the capital's main roads. Hosted by Preservica's Nathan Voogt, in this podcast we hear from Tamara as she describes how the TfL archive is ensuring the usability and authenticity of historical assets and the long-term business records and the role of digital preservation in managing the explosion of content. Listen, share and enjoy as we journey into the corporate archives of Transport for London.

Episode 1 Tamara Thornhill is the Corporate Archivist at Transport for London (TfL), the local government body responsible for the day-to-day operation and planning of London’s public transport network, TfL are custodians of the Underground, the famous red buses and the capital's main roads. Hosted by Preservica's Nathan Voogt, in this podcast we hear from Tamara as she describes how the TfL archive is ensuring the usability and authenticity of historical assets and the long-term business records and the role of digital preservation in managing the explosion of content. Listen, share and enjoy as we journey into the corporate archives of Transport for London.

“We’re responsible for keeping London moving.” Transport for London (TfL) hauls six million passengers every day on their buses alone. That’s intense. And it makes Simon Reed’s job crucial to the mobility of Londoners. Reed, Head of Technology and Data, Surface Transport at TfL, does a deep dive into congestion charging – its history, how it works in London, and how it helps fund TfL. He gives Paul an update on their contactless card system and lets us in on how and why TfL has gone completely cashless. Like most places in the Western world, bus ridership is declining. Reed talks about the potential reasons for the decline, drawing correlations to new mobility options and how authorities aren’t matching the supply of resources against the demand from the people.   He also expresses his ideas on the death of single-function smartphone applications and offers alternative solutions to provide transportation information through the apps your riders already use. Finally, he questions public transit’s role of being the mobility aggregators, suggesting that open-sourced data and third parties might offer better solutions. If you want to know more about TfL, check out their website. Remember to check out transitunplugged.com to learn from top transit professionals and stay up to date to catch all the latest episodes.

In our fourth episode, we interview Finn Coyle CEng CEnv, Head of Engineering, Buses at Transport for London.Finn is a Mechanical Engineer with a background in diesel engine performance and emissions development, having held roles within the Transport for London for 11 years. Finn is a Chartered Environmentalist via the Institution of Mechanical Engineers (IMechE). Institution of Mechanical Engineers: https://www.imeche.org/ //Transport for London: https://madeby.tfl.gov.uk/ //// Twitter: @SocEnv_HQ // YouTube: Society for the Environment //Website: socenv.org.uk/podcast //

Will Norman is London’s first walking and cycling commissioner. Hana Sutch, co-founder of Go Jauntly talks to him about what it’s like to get around London by bike, what would happen if we all walked more, why autonomous vehicles are probably not the future and of course, his favourite transport apps. Plus we also have a new walk of the week from Go Jauntly’s Shane Henderson too. Don’t forget to leave us a 5 star rating and a review if you like what you hear and... Follow us on all the socials @gojauntly. Follow Hana Sutch over at @sutchfun on Twitter. Email us with suggestions: hi@gojauntly.com. To find the links from the episode please go to www.gojauntly.com/naturebantz. This podcast was brought to you with the help of Liz Earle Beauty Co. Find out more over at www.lizearle.com.

Our guest for Episode 2 of the Intelligent Transport Podcast is Simon Reed – Head of Technology and Data for Surface Transport at Transport for London.

On "modernizing all of our customer service operations in stations particularly, looking at our train service, looking at maintenance, looking at a lot of our employment practices, looking at centralizing some of our facilities, looking at how technology applies to all of that," Simon Williams

TechLaw10 hosts Jonathan Armstrong and Eric Sinrod discuss legal issues related to information technology. In this episode, Jonathan and Eric discuss Uber's current issues in the London market.

Are big technology companies out of control, as their rapid growth and influence has made them too big to fail? David Aaronovitch asks if companies such as Facebook, Google and Amazon can be reined in and explores a range of issues including innovation, data, privacy, competition and security. Facebook founder Mark Zuckerberg has said his company will hand over to US investigators more than 3,000 advertisements bought by groups with links to Russia – and the Washington Post reported that President Obama had previously warned Mr Zuckerberg about the threat of fake news and political disinformation. On this side of the Atlantic, another tech company - Uber – is now in big trouble with Transport For London over its license to operate in the capital, claiming the company was not “fit and proper”, citing major concerns about its approach to reporting criminal offences and carrying out background checks on drivers.Both cases, and a plethora of others, have raised questions about the way big technology firms operate, and while they arguably bring immeasurable benefits to us in our everyday lives, governments have struggled to keep up with what they're up to. CONTRIBUTORSJamie Bartlett, technology writer and author of Radicals: Outsiders Changing the WorldJonathan Taplin, author of Move Fast and Break ThingsEileen Burbidge, Chair of Tech City UKRana Foroohar, Financial Times columnist and author of Makers and Takers

We visit New College Worcester as it marks 150 years of educating blind teenagers. The secondary school has been through many changes, going from a single-sex school, to being co-educational. We speak to teachers and pupils about the school's ethos and curriculum. We also hear from Jade Sharp, who complained to Transport For London when a number of Uber drivers refused to take her and her guide dog. Five of them have been successfully prosecuted and fined.

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-2013 Hitchcock's Underground Session 8: The Underground and film David Pike (American University Washington) Abstract: “Hitchcock’s Underground”...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-1939 Training up the escalated body Session 5: Underground technologies and bodies Richard Hornsey (University of the West of England) A conference t...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-2013 Electricity underground: the politics of a new technology in London and Paris at the turn of the twentieth century Session 5: Underground technologies ...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-2013 The Underground above ground Session 5: Underground technologies and bodies Lucy Maulsby (Northeastern University Boston) Abstract Architectural...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-2013 Crossing oceans to cross rivers: trans-Atlantic knowledge and capital in tunnelling history Session 6: Underground comparisons and connections Tim Whi...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-2013 A transatlantic connection: Philadelphia, London, and the urban transit at the turn of the twentieth century Jim Wolfinger (DePaul University) Abst...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-2013 Tunnelling today for Crossrail tomorrow Plenary Lecture Michael Hebbert (University College London) A conference to mark the 150th anniversary of ...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis Movement, vision, Underground Session 8: The Underground and Film Marko Jobst (University of Greenwich) A conference to mark the 150th anniversary of the L...

Institute of Historical Research Going Underground:Travel Beneath the Metropolis 1863-1939 'Stand clear of the doors, please': an aural journey on the London Underground Jacob Paskins (University of Cambridge) Abstract: The Underground is ...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-2013 Pick's posters and progress: a design strategy for the Underground Oliver Green (Independent Scholar) A conference to mark the 150th anniversary of...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-2013 Notes from the Underground: Seamus Heaney's 'District and Circle' Tom Herron (Leed Metropolitan University) A conference to mark the 150th annivers...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-2013 Letting off steam: the perils and possibilities of underground travel in Victorian and Edwardian London Richard Dennis (University College London) ...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-1939 Class and commuting on the underground, 1863-1939 Part of session 1: Underground Histories and Stories Simon Abernethy (University of Cambridge) ...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-1939 A job for life: changes seen in a 50-year career on London Underground, 1916-1966 Part of session 1: Underground Histories and Stories Piers Connor ...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-2013 The London Tube Map as a shared public diagram Part of session 2: Designing the Underground. Christoph Lueder (Kingston University) Abstract Har...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-2013 Listening and sounding in the London Underground: sonic memories as embodiments of technological Infrastructure Ximena Alarcon (University of the Art...

Institute of Historical Research Going Underground: Travel Beneath the Metropolis 1863-2013 The advantage of a trip abroad. The emergence of architectural Modernism Ulrike Weber (Technical University Kaiserslautern) Abstract: English Moder...

With just two months to go before the start of the London 2012 Olympics, BigHospitality took a tour of central London with Transport for London's Ian Wainwright to find out what kind of logistical issues restaurants, hotels and pubs could face during the event.