Podcasts about copilot

SaaStr 834: Why OpenAI Doesn't Pay Sales Commission (And Why It Works) with OpenAI GTM Leader Maggie Hott, and Harry Stebbings, Founder of 20VC Discover how OpenAI's unique approach to B2B sales compensation is changing the game. In this interview with Harry Stebbings, Founder of 20VC, Maggie Hott, OpenAI GTM leadership, shares her experience at OpenAI, including why they don't pay sales commissions, and what B2B sales leaders can learn from this disruptive model. --------------------- This episode is Sponsored in part by HappyFox: Imagine having AI agents for every support task — one that triages tickets, another that catches duplicates, one that spots churn risks. That'd be pretty amazing, right? HappyFox just made it real with Autopilot. These pre-built AI agents deploy in about 60 seconds and run for as low as 2 cents per successful action. All of it sits inside the HappyFox omnichannel, AI-first support stack — Chatbot, Copilot, and Autopilot working as one. Check them out at happyfox.com/saastr --------------------- Hey everybody, the biggest B2B + AI event of the year will be back - SaaStr AI in the SF Bay Area, aka the SaaStr Annual, will be back in May 2026.  With 68% VP-level and above, 36% CEOs and founders and a growing 25% AI-first professional, this is the very best of the best S-tier attendees and decision makers that come to SaaStr each year.   But here's the reality, folks: the longer you wait, the higher ticket prices can get. Early bird tickets are available now, but once they're gone, you'll pay hundreds more so don't wait.  Lock in your spot today by going to podcast.saastrannual.com to get my exclusive discount SaaStr AI SF 2026. We'll see you there.

Host Susan Diaz sits down with Jennifer Hufnagel (Hufnagel Consulting), an AI educator and AI readiness consultant who's trained 4K+ people. They break down what "AI readiness" actually means (spoiler: it's not buying Copilot), why AI doesn't fix broken processes or dirty data, and how leaders can build real capability through training programs, communities of practice, and properly resourced AI champions. Episode summary Susan Diaz and Jennifer Hufnagel met in "the most elite way possible": both were quoted in The Globe and Mail about women and AI. Jennifer shares her background as a business analyst and digital adoption / L&D consultant, and how she pivoted when clients began asking for AI workshops right after ChatGPT's release. Together, they map a simple but powerful framework: AI awareness (practice + play, foundational learning, early change management) AI readiness (software stack, data quality, workflows, current state, and - quietly - the "people audit") AI adoption (implementation, strategy, and ongoing integration) Jennifer explains why "audit" language scares people, but the work is essential - especially talking to humans about what's frustrating, what takes time, and where fear is showing up. She shares what she's seeing after training thousands: AI fluency is still low, people obsess over tools, and many assume AI will solve problems that are actually process or data issues. The second half gets practical: what "workflows" really mean (step-by-step checklists), how AI now makes documenting processes easier than ever (voice → SOPs), why prompt engineering isn't dead but "100 prompts for your bookkeeping business" is mostly snake oil, and why one-off training sessions don't create real fluency. They close with how to build sustainable AI capability: proper training programs, leadership-led culture, communities of practice, and protecting champions from becoming unpaid help desks. Key takeaways AI readiness is the middle of the journey. Jennifer frames AI maturity as: awareness → readiness → adoption. Most organisations skip readiness and wonder why adoption stalls. Readiness includes software, data, process… and people. You can call it a software/data/process audit, but you still have to talk to humans about their day-to-day work, pain points, and fears. That's where the truth lives. AI fluency is still lower than the headlines suggest. Jennifer questions rosy "90% adoption" stats because many rooms she's in still show low real-world usage beyond basic experimentation. Stop obsessing over tools. Companies are writing AI policy around tools and forcing everyone into a single platform. Jennifer argues the real goal is discernment, critical thinking, and clarity - not "pick one tool and pray". AI doesn't fix broken processes or dirty data. If your workflows aren't documented, AI will scale the chaos. If your data is messy, the analysis will be messy too. Readiness comes first. A workflow is just a checklist. Jennifer demystifies "workflow" as step-by-step instructions and ownership: who does what, when. Sticky notes on a wall is a valid start. Process documentation is easier than ever. You can dictate steps into a model (without passwords) and ask it to produce an SOP/checklist - getting knowledge out of people's heads and into a shareable format. Prompting isn't dead, but promise-all prompt packs are mostly hype. Prompting differs by model, and the best move is often to ask the model how to prompt it - and how to troubleshoot when output is wrong. One-off AI workshops don't create fluency. AI changes too fast. Real capability requires programs, practice, communities of practice, office hours, and change management - plus leadership modelling and culture. Don't burn out your AI champions. Champions need dedicated time, resources, and leadership sponsorship. Otherwise they become unpaid AI help desks and the entire initiative becomes fragile. Community of practice is the unlock. Jennifer shares her in-person "AI Chats & Bites" group and encourages finding online + in-person + internal communities to keep learning alive. Episode highlights 00:01 — The 30-day podcast-to-book sprint and why people are saying yes in December 00:40 — Susan + Jennifer meet via The Globe and Mail "women and AI" feature 01:21 — Jennifer's origin story: business analyst → digital adoption/L&D → AI readiness 04:09 — The three-part framework: awareness → readiness → adoption 05:03 — Readiness: software stack, data quality ("dirty data"), and mapping current state 06:13 — "People audit" without calling it that: interview humans about pain + fear 08:02 — What Jennifer sees after ~4,000 trainees: fluency still low + stats don't match reality 09:38 — AI doesn't fix broken processes; it scales whatever is there 10:55 — Workflows explained as checklists; "won the lottery" handoff test 12:18 — Dictate your process into AI → generate SOPs/checklists 14:24 — Prompting isn't dead; ask the model to help you prompt + troubleshoot 17:50 — Why one-off training doesn't work; AI fluency requires a program + practice 22:15 — Burning out champions and why AI culture must be top-down 27:49 — Communities of practice: online + local + internal 31:00 — Common mistakes: vending-machine mindset, believing output, not defining the problem 35:31 — Women and AI: opportunity, fear, resilience, and "be in the grey" 39:51 — Where to find Jennifer: hufnagelconsulting.ca + LinkedIn Guest info Jennifer Hufnagel Website: hufnagelconsulting.ca Email: hello@hufnagelconsulting.ca Best place to connect: LinkedIn - Jennifer Hufnagel If AI adoption feels stuck in your organization, don't buy another tool first. Start with readiness: Map one workflow end-to-end. Talk to the humans doing it daily. Clean up the process and data enough that AI can actually help. Then build fluency through a program - not a one-off workshop - and protect your champions with real time and resources.   Connect with Susan Diaz on LinkedIn to get a conversation started. Agile teams move fast. Grab our 10 AI Deep Research Prompts to see how proven frameworks can unlock clarity in hours, not months. Find the prompt pack here.

AI is becoming the orchestration layer inside the enterprise.In this episode of Big Ideas 2026, we explore the shift from isolated AI copilots to coordinated multi-agent systems that plan, analyze, and execute work across teams and tools. This is not a new feature, but a new way workflows run inside large organizations.You will hear from Seema Amble on context extraction and coordinated agent teams, Angela Strange on why unified data and parallel workflows accelerate core replacement, Alex Immerman on multiplayer AI and execution boundaries, and David Haber on what makes these systems commercially defensible.Together, these perspectives define the enterprise orchestration layer: not a chatbot and not a standalone tool, but a coordinated system of agents that runs the workflow and delivers real outcomes across the business. Resources:Follow Angela Strange on X: https://x.com/astrangeFollow David Haber on X: https://x.com/dhaberFollow Alex Immerman on X: https://x.com/aleximmFollow Seema Amble on X: https://x.com/seema_ambleRead more all of our 2026 Big IdeasPart 1: https://a16z.com/newsletter/big-ideas-2026-part-1Part 2: https://a16z.com/newsletter/big-ideas-2026-part-2/Part 3: https://a16z.com/newsletter/big-ideas-2026-part-3/ Stay Updated:If you enjoyed this episode, be sure to like, subscribe, and share with your friends!Find a16z on X: https://twitter.com/a16zFind a16z on LinkedIn: https://www.linkedin.com/company/a16zListen to the a16z Podcast on Spotify: https://open.spotify.com/show/5bC65RDvs3oxnLyqqvkUYXListen to the a16z Podcast on Apple Podcasts: https://podcasts.apple.com/us/podcast/a16z-podcast/id842818711Follow our host: https://x.com/eriktorenbergPlease note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.  Stay Updated:Find a16z on XFind a16z on LinkedInListen to the a16z Show on SpotifyListen to the a16z Show on Apple PodcastsFollow our host: https://twitter.com/eriktorenberg Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Mike's Year End Post (https://dominickm.com/2025-year-end-retrospective/) Mike on LinkedIn (https://www.linkedin.com/in/dominucco/) Mike's Blog (https://dominickm.com) Show on Discord (https://discord.com/invite/k8e7gKUpEp) Alice Promo (https://go.alice.dev/data-migration-offer-hands-on) Dreamcast assorted references: Dreamcast overview https://sega.fandom.com/wiki/Dreamcast History of Dreamcast development https://segaretro.org/HistoryoftheSegaDreamcast/Development The Rise and Fall of the Dreamcast: A Legend Gone Too Soon (Simon Jenner) https://sabukaru.online/articles/he-rise-and-fall-of-the-dreamcast-a-legend-gone-too-soon The Legacy of the Sega Dreamcast | 20 Years Later https://medium.com/@Amerinofu/the-legacy-of-the-sega-dreamcast-20-years-later-d6f3d2f7351c Socials & Plugs The R Podcast https://r-podcast.org/ R Weekly Highlights https://serve.podhome.fm/r-weekly-highlights Shiny Developer Series https://shinydevseries.com/ Eric on Bluesky https://bsky.app/profile/rpodcast.bsky.social Eric on Mastodon https://podcastindex.social/@rpodcast Eric on LinkedIn https://www.linkedin.com/in/eric-nantz-6621617/

Key TakeawaysReflections: Grant reflects on last year's AI Agent & Copilot Summit, acknowledging the in-depth learning opportunities given the newness of AI at the time. Although it was the first year, he says it "felt like a really mature conference." The upcoming AI Agent & Copilot Summit can enable attendees to dig deeper into "how we actually accomplish things as a business, as an organization, and even as individuals.Session considerations: Looking forward to the event in March, Grant is excited to attend various sessions. He finds sessions on Microsoft products interesting as well as sessions that provide an individual point of view. "I'll look at the content of a session, but I look almost equally as much at the speaker to think about, 'What is this person like? What's their perspective in the world and on business? And how are they using this in a way that other people aren't yet?' I think that's where we start hitting and tapping on innovation."Learning from insights: AI Agent & Copilot Summit speakers come to the event prepared to share their experiences and expertise with attendees. Grant outlines what topics attendees might expect and what sessions he submitted to speak at the event. "The world is changing by the minute, and I think it's important for us to go into this eyes wide open and think about what we're doing right and how we're doing it. It matters," he states. Visit Cloud Wars for more.

For many leaders, "transformation at scale" feels like an impossible task—especially when employees are overwhelmed, technology is accelerating, and expectations about the future of work keep shifting. But Norfolk Southern has done this successfully in one of the toughest environments imaginable: a 200-year-old freight railroad with a safety-sensitive, unionized workforce. And in this episode, you'll hear how. Annie Adams, CHRO and former Chief Transformation Officer, shows what operational excellence powered by AI really looks like in practice. You'll learn how she led a headquarters relocation to Atlanta, built a future-ready corporate headquarters around employee experience, and used guiding principles like clear communication, leader toolkits, and discretionary effort to manage transformation fatigue. Annie dives into how Norfolk Southern "puts the AI in railroad" through innovations like digital train inspection portals, machine vision, on-edge computing, and 75+ algorithms that turn "finders into fixers." She also breaks down how their data science team uses predictive maintenance to model track wear, how giving frontline employees mobile tools has improved the way work gets done, and how Copilot is helping leaders make sense of 26,000+ employee survey comments. She shares cultural anchors like their SPIRIT values and the iconic Lake Pontchartrain recovery story that reveals the company's deep commitment to innovation and purpose. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/ Future-ready organizations are built, not hoped for. My latest book, -The 8 Laws of Employee Experience shows how. Preorder here: 8EXLaws.com

This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com AI is advancing rapidly in healthcare, but what happens behind the scenes when a system attempts to adopt it responsibly? In this episode, Anahi Santiago, Chief Information Security Officer at ChristianaCare, shares how a tech-forward health system is embracing AI across clinical workflows, operations, and cybersecurity. She explains the governance rubric they've created to assess every new use case and the challenge of keeping pace with teams eager to deploy AI without fully grasping the clinical, ethical, and operational risks. Anahi emphasizes the importance of shared risk ownership and equal voices across departments as the organization navigates the unknowns in a rapidly evolving landscape. She also reflects on how tools like Copilot boost productivity and how new guidance from the Healthcare Sector Coordinating Council will shape her next steps. If you want to hear how one of the nation's most forward-leaning CISOs is steering AI innovation with clarity and candor, tune in! Resources Connect with and follow Anahi Santiago on LinkedIn. Follow ChristianaCare on LinkedIn and visit their website!

Brett and Christina host an OG episode. Christina talks about her upcoming spinal surgery and navigating insurance hassles. Brett talks about his sleep issues, project progress, and coding routines. They dive into the complexities of USB-C cables, from volts to data rates. And TV’s just ‘okay’ now, except for some softcore gay porn. Kagi search saves the day. Happy holidays — and get some sleep. Sponsor Copilot Money can help you take control of your finances. Get a fresh start with your money for 2026 with 26% off when you visit try.copilot.money/overtired and use code OVERTIRED. Shopify is the commerce platform behind 10% of all eCommerce in the US, from household names like Mattel and Gymshark, to brands just getting started. Get started today at shopify.com/overtired. Show Links CaberQu BLE cable tester Umami Analytics Plausible Analytics Kagi The Comfortable Problem of Mid TV – The New York Times Fallout Heated Rivalry (TV Series 2025– ) – IMDb Chapters 00:00 Introduction and Greetings 00:40 Christina’s Health Update 05:05 Brett’s Sleep and Work Routine 12:19 USB-C Cable Confusion 22:03 Sponsor Break: Shopify 24:26 Sponsor Break: Copilot Money 26:57 Exploring Rocket Money and Web Interfaces 27:21 Discovering Umami Analytics 28:06 Nostalgia for Mint and Fever 28:44 The Decline of RSS and Google Reader 31:45 Switching to Kagi Search Engine 32:33 The Rise of AI-Generated Content 40:46 TV Shows: Is TV Just Okay Now? 47:24 The Cultural Phenomenon of Heated Rivalry 52:50 Wrapping Up and Holiday Wishes Join the Conversation Merch Come chat on Discord! Twitter/ovrtrd Instagram/ovrtrd Youtube Get the Newsletter Thanks! You’re downloading today’s show from CacheFly’s network BackBeat Media Podcast Network Check out more episodes at overtiredpod.com and subscribe on Apple Podcasts, Spotify, or your favorite podcast app. Find Brett as @ttscoff, Christina as @film_girl, Jeff as @jsguntzel, and follow Overtired at @ovrtrd on Twitter. Transcript Universal Serial Bitching Introduction and Greetings [00:00:00] Brett: Hey, you’re listening to Overtired. I am Brett Terpstra, and it’s just me and Christina Warren this morning. How you doing, Christina? Christina: Doing pretty good. Doing pretty good. Yeah. This is the, this is the OG Overtired configuration. Brett: right back to basics. Um, Christina: We do miss you Jeff, though. Ho, ho, ho. Hope that Jeff is having a great holiday with his family. Brett: we’ll have to have some, uh, gratuitous Wiki K hole that you go down just to, to commemorate the olden days. Um, so yeah, let’s, uh, let’s, let’s do a quick check-in. Christina’s Health Update Brett: Um, I’m curious about your health and all of the wildness that’s going on with your spine and whatnot. Christina: Yeah. Yeah. Um, same. I wanna hear about you too. Um, so, uh, Christina’s cervical spine update, as it were. Um, I am [00:01:00] still waiting to, as we’re recording this, which is like. Uh, three days before Christmas, uh, I’m still waiting to hear from the, uh, hospital to see if I can, when I can get scheduled. Um, insurance has sort of been a pain in the ass, so when I talked to them last week, they were like, we sent them some paperwork. We’re still waiting for some things back then. I called the insurance company and the, the, uh, like my insurance is like, has like an intermediary service that is supposed to contact the insurance company on your behalf and that person, but like, I can’t contact them directly. And then that person was like, oh, you don’t need pre-authorization. Go ahead and schedule the surgery. And I’m like, this doesn’t feel right. Um, so, but, but we, we went ahead and we called back the, you know, the, the surgeon, um, his office and they were very nice and we were like. They say that we can get on the books. So I don’t know when that will be. I’m hoping that it will be, you know, like the first week of January, um, or, or, or thereabouts. Um, but I don’t know. Um, [00:02:00] so I am still kind of in this like limbo stage where I don’t know exactly when I’m gonna have the surgery, except hopefully soon. And, um, and, and for anyone who hasn’t caught up, I, uh, I have a bulging disc on C seven on my cervical spine, and I’m going to get a, um, artificial disc replacement. Um, so they’re gonna take out the, you know, bulging bone and all that and put in, uh, some synthetic piece and then hopefully that will immediately relieve the, the pain that has been primarily through the left side of, uh, my arm and my shoulder, um, uh, down through my fingers. But it’s been on my right side a little bit too. So hopefully when that is done, it’ll be a relatively short recovery. Um, I’ll have an early scar and um, I will be, you know, not. Uh, the pain right now, like the levels aren’t terrible, but I’m pretty numb, uh, on my, my, my left arm, my, my right arm, um, uh, or right fingers I guess too, but, but really it’s, it’s, uh, the, the, the left side [00:03:00] that’s the worst. And traveling. Um, I’m, I’m in Atlanta with my family right now and, you know, kind of doing other things is just not, it’s not great. So, um, hopefully I’ll be getting surgery sooner rather than later. But obviously all that stuff does impact your mental health too, when you’re in pain and, and you, you know, are freaked out too about, you know, like, even though like they do, you know, it, it’s not an uncommon surgery and, and it, and it should be fine, but you know, there’s always these things in the back of your mind. You’re like, okay, well what if something goes wrong or whatever. So I’m just, I’m looking forward to, um, you know, light at the end of the tunnel, but um, still kind of in a holding pattern with that. So Brett: Wow. So that scar’s, that scar’s gonna be on your throat. Christina: Yeah, Brett: Wow. Christina: yeah. Like probably like. No, not really. I’m, I mean, I’m hoping that it’ll be, uh, like no, it really won’t be at all. Brett: I, I, I would like to have it. I can understand why you wouldn’t. Christina: yeah, I mean, you know, I will obviously, you know, uh, hopefully it’ll be like low enough to be [00:04:00] primarily covered by shirts or other things, although, who knows? ’cause I do like to wear like, lower cut things sometimes. I don’t know. It, it’ll hopefully, you Brett: I heard chokers are coming back. Christina: Yeah, I don’t, unfortunately. I think it’s gonna be too, uh, low for that. Brett: Okay. Christina: uh, like, it, it’s gonna be, I think like it might hit against my laryn is, is what they say. That’s the other thing too. I might have, you know, some hoarseness after, won’t we permanent? Um, you know, knock on wood. Um, Brett: go on Etsy, you can get, um, they’re for BDSM, they’re like neck, uh, they hold your chin up. They’re like posture enhancers. Uh, but they sell them within leather with like corset straps. ’cause they’re like A-B-D-S-M accessory. That would work. Christina: No, no. Not even once. Uh, not even once. I mean, look, a good group of people who wanna do that, uh, I I will not be wearing a collar of any sort of that sort of thing. Uh, I, I, I don’t, I don’t really wanna, wanna be part [00:05:00] of, uh, one of that, those types of, you know, uh, Harlequin romance novels. , Brett’s Sleep and Work Routine Brett: All right, well, I will go ahead and check in. Um, I, I’m sleeping really well for like two days at a time, and then I’ll have. A string of like five or six hours of sleep, which isn’t nothing. Um, but it’s not quite enough for me to not feel tired all the time. And two nights of sleep is not enough for me to catch up on sleep. And, um, so I’m kind of, this has been going on for like a year though, so it’s, I’m just kind of, I’m used to it and I’ve learned to operate pretty well on six or seven hours of sleep, even though historically like I need eight and a half. Um, but I’m doing okay and I get up about four every morning and I start coding and I usually code from like four to noon, so an eight [00:06:00] hour workday, uh, with a breakfast somewhere in there. And, um, I’ve made really good progress. Marked is, as far as I can tell, ready to go wide with the beta. Um. I think I’ve solved every bug that’s been reported so far. I only have about a hundred testers right now, um, but I’m gonna open it up, uh, try to get maybe a thousand testers for a couple weeks and then go for a live release. The biggest thing that I’m running into is problems with getting the, like free trial and the purchase mechanisms working, which is the exact same thing that’s holding up NV Ultra right now. Um, so if I can figure it out for Mark, I can port it to NV Ultra. I can have two apps out there making money, hopefully never have to get a job again. Um, I’m teamed up right now with Dan Peterson, formerly of One Password. Um, and we’re [00:07:00] working on some iOS apps and. And, uh, apex. My, my, all my Universal markdown processor is, it’s coming along really well. I’ve, I’ve put it out there. Um, I’ve talked to John Gruber a little bit about it. He’s gonna give it more of a workout and get back to me. Um, but I think, I think it’s getting to a point where I would be comfortable integrating it into Mark and even talking to some other, uh, apps about using it as their default processor, um, and kind of alleviating some of the issues people run into with, uh, differences in syntax. Um, I. I, I, I talked to Devon, think, uh, Eric from Devon think about using it. ’cause they use multi markdown right now, uh, which has a lot of cool features, but is not [00:08:00] really in sync with what most of the web is using these days. Um, so I talked to them about it and they’re like, oh, we had the exact same idea and we’re almost done with our own universal processor. Um, and theirs is gonna output like RTF and things that I don’t need apex to do. ’cause you can just pipe apex into panoc and do everything you need. So anyway, I’m, I’m tired. I’m, I’m in good spirits. I. I’m dealing fine with winter. My, I’m alone on Christmas, which is gonna be weird. Um, my family’s outta town. Elle is house sitting I’ll, I’ll go visit Elle, but most of the day I’m gonna be like by myself on Christmas and I don’t drink anymore. And I, I don’t, I don’t know how that’s gonna go yet. Um, initially I thought, oh, that’s fine. I like being alone. But then, [00:09:00] then the idea of like, not having anyone to talk to you on Christmas day started to feel a little depressing. Christina: Yeah. Yeah. Um, but, um, hopefully, um, when, when will, uh, when will I’ll be back from, from house sitting. How long is, uh, are, are they going to be Brett: I think. I think the people, the, the house owners come back Thursday or Friday. Christina: Okay. Brett: Then we’re gonna take off and go up to Minneapolis to hang out with her family for a weekend. So, I don’t know. It’ll, it’s gonna be fine. It’s gonna be fine. We’re gonna like cook on Christmas Eve and, and have leftovers on Christmas day. It’ll be fine. Christina: Yeah, yeah. Well, but, but it, but, but that is weird. Like, I’m sure like to be, you know, not, not, not, not with like your usual crew, but, um, [00:10:00] especially without the alcohol there. But that’s probably a good thing too. Brett: Yeah, I guess. Um, I will have all the cats. I’ll be fine. I have to take care of the dog too. Christina: Have, have you heard any updates, like, um, I guess, um, about when you were, you know, you were in the hospital a few times over the last year with, with various things. Did you ever get any definitive update on what that was? Brett: On which one? I have so many symptoms. Which one are we talking about? Christina: Well, I guess I, I guess when you, you know, you’ve had to be like hospitalized or Brett: The pancreatitis. Christina: had the pancreatitis. Brett: the, the fact that it hasn’t happened again since I stopped drinking, um, really does indicate that it was entirely alcohol that was causing the problem. Um, so yeah, I’m just, I’m never gonna drink again. That’s fine. It’s, it’s all fine. Um, I did, I did get approved to get back on Medicaid. Um, so [00:11:00] yeah, I haven’t gotten the paperwork in the mail yet. Uh, but my old card should just start working and I’ll be able to, my, my new doctor wants a whole bunch more tests, including an MRI of my pituitary gland. Um. Like testosterone tests and stuff that I guess is more specific to what she thinks might be going on with me. Um, but now I can, I can actually get those tests That would’ve been just a huge out-of-pocket expense over the last couple months. So I’m excited. I’m excited to be back on Medicaid. I wish everyone could have Medicaid. Christina: Yeah, that would be really nice. That would be really nice if, if, if we had systems like that available, um, for everyone. Um, but. Instead, you know, if they’re, like, if you have really great health, I mean, you, you pointed those out. Like you have really great health insurance if you [00:12:00] can prove that you, you know, make absolutely no money. Um, but, but that opens up so many other, you know, issues that most people aren’t lucky enough to be able Brett: right. Yeah, totally. Christina: right. Brett: All right, well do you, okay, first topic. USB-C Cable Confusion Brett: How much do you know about USBC cables and the various specs? Christina: Uh, Brett: you know a shit ton. Christina: I do, unfortunately, I know a lot. Brett: So I, I had been operating under the assumption that there were basically, you had like data USBC cables, you had, uh, thunderbolt USBC cables and you had like, power only USPC cables. It turns out there’s like 18 different varieties of different, uh, like vol, uh, voltage, uh, amperage, uh, levels, like total wattage basically. And, um, and transfer speeds. And, [00:13:00] um, and there’s like maximum links for different types of cable. And it, it, I started to understand why like. One device would charge with one cable and another device would not charge with the same cable, even though they all have the same connector. Christina: Yeah. Yeah. I mean, I think this is, this is why, um, some of us have been really like eye rolly at the EU for their pronouncements about certain things, because simply mandating a connector type doesn’t actually solve the problem. Brett: No, it actually confuses it a little bit Christina: I think Yeah, I was going to say exactly. I think in some cases it makes it worse. Right? And, and then you have different, like, and, and then getting SB four into it, uh, uh, versus like, like, like, like various Thunderbolt versions. Like that adds complications too, because technically SB four and Thunderbolt four should basically be the same, but they’re not really, there are a couple of things that Thunderbolt might have that [00:14:00] USB four doesn’t necessarily have to have, although for all intents and purposes they might be the same. And then of course, thunderbolts five is its own thing too. So like I bought off of Kickstarter, I got like this, you know, like a cable charger, basically like, like a connector thing. It was like $120. For this, this, this thing that basically you can plug a cable into and you can see its voltage and um, or not voltage, I guess it’s uh, you know, amperage or whatever. And you can see like, it, it, it’s transfer speed and you can basically like check that on like a little display, which is useful, but the fact that like, you have to buy that sometimes. So like figure out, well, okay, well which cable is this? Right? And then, uh, to your point about lengths, right? So like, okay, so you want something that’s going to be fast charging but also high speed data transfer. Alright, well that means that you, the cable’s gonna have to be stiff. It’s not gonna be able to be something that’s really bendable. Um, which of course is what most people are going to want. So like you can get a fast charge, like a 240 wat or a hundred and, you know, 20 wat or, or [00:15:00] whatever, um, like a USB 2.0 transfer speed cable. But if you want one that’s, uh, going to be, you know, fast charging and. Fast data transfer, then like that’s a different type. And they have like limited lengths, which again, can also be associated with like Thunderbolt or Thunderbolt. You know, cables are much more expensive. Um, and, uh, uh, you know, the, the, the, but their, their lengths are limited. Um, yeah. Uh, it’s very confusing. Brett: Did you know that in rare circumstances there are even devices that will only charge with an A to C cable. Christina: Yes, Brett: That’s so insane. Christina: yeah, no, I’ve run into that myself and then that’s a weird thing and I don’t even know how that should work. ’cause it’s, it’s, it’s a bizarre thing. You’re like, okay, well I thought this was just like a, you know, maybe like a dumb end, but it’s like, no, there’s like, you know, basically a microchip Brett: Like a two pin to two pin. Christina: at this point. Brett: Like two pen to two pen, no pd like you would think that would work with C to C, [00:16:00] but somehow it has to be A to c. I am getting one of those cable testers. I asked for one for Christmas so I could figure out this pile of cables I have and like my Sonos Ace headphones are very particular about which cables and what, um, charging hub I hooked them up to Christina: Right. Oh, yeah, hubs. I was gonna say, hubs introduce a whole other complication into this too, because depending on what hub you’re using, if you’re using a USB hub, it may or may not have certain things versus a Thunderbolt hub versus something else, versus just like, um, you know, a power brick. Like, yeah. Brett: Yeah. It’s fun stuff you. Christina: Yeah. No, it’s annoying. And, um, like, and what, what’s frustrating about this is like some of the cables that they’re better, like you can look at the, you know, the bottoms of them and you can see like they will have like the USB like four, or they might have 3.2, or they might have, you know, like the thunderbolt, you know, um, uh, icon [00:17:00] with, with, with its version. So you can figure out is this 20 gigabits, is this 40, is this 80? Um, but um. That’s not a guaranteed thing, and that also doesn’t guarantee authenticity of stuff, right? So a lot of the cables, you know, you buy off the internet can be, you know, and they might be, or even at stores, right? Like you’re, you’re not buying something from, even if you get things from Belkin or whoever, like, those things can have issues too. Um, although they at least tend to have better warranties. I bought a Balkan, um. Uh, like a, a, a PD cable, like a two 40 cable that I think it was like, you know, uh, 10 feet longer something. It was supposed to have some sort of long warranty and, and because the, the, you know, um, faster transfer ones, um, are, even though it was braided, you know, it stiff and it, it broke, like there was, uh, the, like the, you know, the connect with the part of the, the, the cable near the, the end, um, did that thing that typically apple cables do, where like, it, it sort of [00:18:00] fraying and you started like seeing the exposed wires and then like, you start to like, feel like, you know, like an electric charge, like Brett: A little tingle. Christina: you’re Yeah. And you’re like, okay, this isn’t good. Um, and so I at least had my Amazon receipt, so I was able to like. Get them to mail me a new one relatively easily. And like Anchor has an okay warranty too. But it’s one of those things you’re like, okay, when did I buy this? I was like, I didn’t even buy this a year ago, and this thing already crapped out. Um, versus, you know, you can get some really nice braided cables that are flexible, but they’re just gonna be 2.0 speeds. Um, and, and then if you buy, you know, you just buy like some random cable, you know, like at the airport or whatever. You’re like, all right, well, I don’t even know Brett: Great. Christina: anything about this. Uh, yeah, Brett: I have heard good things. I’ve heard good things about the company. Cable Matters. Christina: Yeah. Yeah. They make good stuff. They make good stuff. But again, at least the cables matters, cables that I have have been primarily stiffer cables because they tend to be like the, the higher transfer [00:19:00] speeds. So, um, like I have a cable, cable matters Thunderbolt cable, and I have like a USB four cable, I think. Um, but like, these are cables that like. I don’t, I mean, I, I have one that I, I kind of travel with, but I don’t, um, either keeping it as little cable matters, uh, uh, plastic, um. Like, so they come in like these, these case, uh, not these cases. Uh, they come in like these, uh, almost like Ziploc bag type of things. Um, which is a great way to ship cables honestly, you know, rather than using a box and, and like I, and I might toss one of those in a suitcase or a backpack, um, rather than having like the cable just out there loose. But I do that primarily because again, like they’re stiff and they’re not the sorts of things that I necessarily want, like in the bottom of my bag, you know, potentially getting broken and, and, and, and twisted and all of that. Um, they are overpriced for what they are and they are definitely not like, they’re not a high transfer cable, but if you can find ’em on sale, the beats, cables, the, the, the, the, the, the branded Beats cables, I actually like them better [00:20:00] than the apple cables that are the same thing, because they are, they’re longer, uh, by, you know, um, a, a few inches than, um, the, the Apple ones. But they’re still braided and they’re nice. And I was able to get, I dunno, this was a, this was not even Black Friday, but this was. Um, you know, sometime in like early November, I think, um, or maybe it was like late October. It might’ve been a Prime Day thing, I don’t know, but they were like eight or $9 a piece, and so I bought like five or six of them. Um, and they are, you know, uh, uh, PD and like, like, like fast charging peoples, they might not be 240, but I think they’re, they’re, they were like a hundred and you know, like 20 watts or whatever. But, um, you know, not high transfer speeds, but if you’re wanting to just quickly charge something and have it, you know, be a, a decent length and be like flexible. Those I don’t, those I don’t hate. Um, anchor makes pretty good cables. You green seems to be the company that’s sponsoring everyone now for various things. [00:21:00] But, um, I don’t know. I’ve started using MagSafe more and more, uh, like wireless charging when I can for some things, at least for phones, Brett: yeah. I actually have some U green wireless charging solutions that are really good. Christina: Yeah. Yeah. I just got one of their, uh, their 10,000 million pair battery fast charging battery things because now the MagSafe, uh, can be like up to, you know, 30 watts or whatever, or 25 watts or, or, or, or whatever it is. Like it’s, um, a lot more, um, usable than, you know, when it was like 10 or, or, or even 15. You’re like, okay, this, this is actually not going to be like the, the slowest, you know, charging thing known to man. But of course, obviously it’s like you can use it with your phone and with your AirPods, but the rest of the things out there don’t, don’t all support shi too, so, Brett: Right. Christina: yeah. Brett: All right. So, um, I want to talk about TV a little bit. Christina: Yeah. I think before we do that though, we should probably Brett: oh, we should, we [00:22:00] have two sponsors to fit in Jesus. I should get on that. Sponsor Break: Shopify Brett: Um, let’s start with, uh, let’s start with Shopify. This episode is brought to you by Shopify. Have you been dreaming of owning your own business? In addition to having something to sell, you’ll need a website, a payment system, a logo, a way to advertise to new customers, et cetera, et cetera. It can all be overwhelming and confusing, but that’s where today’s sponsor, Shopify comes in. Shopify is the commerce platform behind millions of businesses around the world, and 10% of all e-commerce in the us From household names like Mattel and Gym Shark to brands. Just getting started, get started with your own design studio with hundreds of ready to use templates. Shopify helps you build beautiful online store to match your brand style, accelerate your content creation. Shopify is packed with helpful AI tools that write product descriptions, page headlines, and even enhance your product photography.[00:23:00] Get the word out like you have a marketing team behind you. Easily create email and social media campaigns wherever your customers are scrolling or strolling. And best yet, Shopify is your commerce expert with world-class expertise and everything from managing inventory to international shipping, to processing returns and beyond. If you’re ready to sell, you’re ready for Shopify. Turn your big business idea into with Shopify on your side. Sign up for your $1 per month trial and start selling today@shopify.com slash Overtired. Go to shopify.com/ Overtired. That is shopify.com/ Overtired. Thanks Shopify. Christina: Thank you Shopify. Brett: It’ll be, it’ll be just tight as hell by the time people hear it. But that was rough. I, that, that, that, that read, you just heard I [00:24:00] edited like six places. ’cause I kept, I, I don’t know. I’m tired. I’ve been up since, I’ve been up since two today. Christina: Yeah. Shit, man. That’s, yeah, you again, like you’ve been having like sleep issues. It’s, it’s, Brett: Maybe, maybe I shouldn’t be doing sponsor reads. Christina: No, no, no, no, no. Uh, no. We definitely wanna talk about tv. Do you wanna do, do we wanna do our second, um, uh, uh, ad break Brett: let’s do a block. Let’s make it a Christina: Let’s do it. Block. Alright, fantastic. Sponsor Break: Copilot Money Christina: Alright, well, since we are about to go into 2026, this is a great time to, uh, think about your finances. So are you ready to take control of your finances? Well meet copilot money. This is the personal finance app that makes your money feel clear and calm with a beautiful design. Smart automation copilot money brings all of your spending, saving and investment accounts into one place. It’s available on iOS, Mac, iPad, and now on the web, which is really great, uh, because I know, uh, for me anyway, that’s one of my one kind of things [00:25:00] about some of these like tools like this is that there’s not a web app. I’m really bothered by it. This is, you know, it’s a frustration that like the Apple card, for a long time, you know, you couldn’t really access things on, on the web. Even now it’s still kind of messy, like being able to handle things on the web. But as we enter 2026, it is time for a fresh start. And so with the, uh, mint shutdown and rising financial uncertainty, consumers are seeking clarity and control. And this is where copilot money comes in. So copilot money can help you track your budgets, your savings goals, and your net worth seamlessly. Plus, with the the new, um, web launch, you can enjoy a sudden experience on any device, which is really good. And guess what? For a limited time, you can get 26% off your first year when you sign up through the web app. New Year’s only don’t miss out on the chance to start the new year with confidence. There are features like automatic subscription tracking, so you’ll never miss upcoming charges again. Copilot money’s privacy first approach ensures that your data is secure and their team is dedicated to helping you stress less [00:26:00] about money. So whether you’re a finance pro or just starting out, copilot money is there to help you make better decisions. Visit, try dot copilot money slash Overtired and use the code Overtired to sign up for your one month free trial and embrace financial clarity. That’s try.copilot.money/ Overtired. Use the coupon Overtired. And again, that is 26% off for your first year. So thank you copilot money for, uh, sponsoring this week’s, uh, uh, episode. Oh, one other note about copilot money. They were, um, an apple, uh, design award finalist. So it’s a really well designed app and, um, we love to see, um, apps like this available on, on the web as well as iOS and, and MAC os. Brett: I have started using it very much because of the web version, and it is, it is really good. Christina: yeah, yeah. No, yeah. For, yeah, for me, that is like a, an actual like. Concrete requirement. Exploring Rocket Money and Web Interfaces Christina: Any money Brett: Like I’ve, I’ve [00:27:00] paid, I have about eight months left. I paid for a year of, of Rocket Money or whatever it’s called now. Um, and I’ve always loved that app, but yeah, it does not have a web interface. And once I started trying copilot out, I realized how much I really did want a web interface for that stuff, you know? What else have you seen? Discovering Umami Analytics Brett: Umami the analytics platform. Christina: Yes. Brett: It is so good. And it’s, it’s open source and you can self-host. And it is like, I, I’ve been using Fathom Analytics for a long time and I like Fathom, but Umami is, it has like all of the, uh, advanced stuff you would get with Google Analytics, but with like way more privacy focus and you’re not giving information to Google for one. Um, and the interface is beautiful. I love that. It’s so good. Christina: Yeah. Um, umami is really good. I think, uh, there’s another one, I’m [00:28:00] trying to think of what it was called. There are a number of these various, um, analytics, uh, hosted things, but no, umami is definitely a really good one. Nostalgia for Mint and Fever Christina: And I like, um, it reminds me, um, it was, what was it? It was Mint. It was Mint, Sean Edmond’s Mint. Which Brett: I was just gonna ask you if you remembered that. Christina: yeah, which was, which was one of the, uh, plausible analytics. It’s another one too. Um, which is also like, um, they, they have a hosted version, but you can also self-host. Um, and then that’s also a, a, a, another, uh, good one. But yeah. Um, was like my, my all time favorites, uh, you know, app. I, I, I loved that. Brett: Um, what was his RSS one? Uh, fever? Fever. Christina: was, was the best fever, was the best. The Decline of RSS and Google Reader Christina: And it was funny, like I, I think I’ve talked about this before, I was more insulated and like less upset than some people by the, the Google reader death because I had a, a, I’d been using Fever for so long, and then obviously, you know, stuff being updated and doesn’t really work [00:29:00] super well with like, the latest versions of PHP and things like that. But, you know, a lot of people were really, understandably and, and still more than a decade on, you know, very upset by the death of, um, Google reader. But I think because I, I had paid for and used, you know, my own, um, self-hosted fever installation, and then there were apps that people used for, you know, APIs and whatnot to build, you know, Macs or iOS apps or, or whatever. Like, I, I was obviously upset about Google Reader being shut down, but I was like, okay, you know, I, I can just, you know, move on to something else. And, um, and I’ve used, uh, feeder, um, not, not, not feeder, um, Brett: Reader Christina: is. No, no. Maybe, uh, it’s, uh, not Feed Demon. Um, that was like the OG one. Um, it’ll come to me, um, because I, I, yes. Thank you. Feed Ben. Thank you, thank you. One of the ones that’s still around, uh, from like the, of the, you know, various Google reader alternatives, like many of them. You know, closed up shop.[00:30:00] Brett: Yeah. Christina: if they kind of realized, you know, by Google reader, like this is the, unfortunately a niche market. Um, now that didn’t help the fact that like, you know, when people, when web browsers Safari, I think started at first and then Firefox did, and then, you know, uh, Chrome was, was fairly early too. Like when all the web browsers took away like RSS buttons to make it easy to subscribe to feeds or to auto discover feeds, and you had to like install like a, an extension or whatever to do that. Like, that all helped with the, the demise of RSS in a lot of ways. And of course, people moving everything into closed platforms and, and social networks and stuff that, you Brett: In, in the tech world though. So I have, my blog gets about 20,000 visits a week, but it gets 30,000 RSS downloads, like, uh, like daily, 30,000 readers are, are, are pulling my site. Um, so RSS is far from dead in the tech world. Christina: Right. Well, [00:31:00] well, I think, I think in a certain demographic, right? I think if you were to ask like a new, like college grads, I don’t think that any of them are using RSS at least not actively, right? Like, I mean, you might have a few, but like it’s, it’s just not gonna be like a thing where they’re gonna be, act like they might be using some apps that do similar types of things and might even pull in feed sources maybe. But it, it’s, it’s just not like a, like when, when I was graduating from college or in college, like everybody had, you know, RSS clients and that was just kind of a, a known thing. Brett: Yeah. So speaking of traffic, um, I don’t, did I mention that I got delisted on Bing and Christina: You did, Brett: I am, I’m back Christina: figure that out? You’re back now. Okay. Brett: I’m back now. Switching to Kagi Search Engine Brett: And, um, I have switched to using Kaji, um, as my primary search engine and they replicate all of duck duck go’s bang searches. Christina: Yes. Brett: So I Christina: one of the things I love about them. [00:32:00] Yes. Brett: I was pleased to see there’s a Bang Turp search on Kaji. Um, I actually use Christina: or is it kgi? Because I think I’ve always called it kgi. Yeah, it’s KA, it’s K, it’s KAGI. For anybody who’s who’s, uh, I don’t know how to, how, how, if it’s kgi, kgi, um, uh, you know, Kaji, whatever, Brett: It’ll be in the show notes. What the fuck ever, we’ll just call it KGI. Um, and yeah, so like I was super happy ’cause I used the Bang Turp to search my own site. I just got used to doing that. The Rise of AI-Generated Content Brett: Um, and, but it is like you can, the reason I switched to said web, uh, search engine is um, because you can report sites that are just AI slop and they will verify those reports and remove or flag slop sites in your search results. ’cause I was getting sick, even with DuckDuckGo, like five out [00:33:00] of 10 results were always, I’d get in, I’d get there, I’d get one, maybe two paragraphs into, uh, an article and realize, oh, someone just typed in my search term into chat GPT and then Christina: Oh yeah. Brett: automated it. Christina: Oh, I was gonna say there, there it is. Automated at this point. And, and like, to be clear, like a lot of search results, even before like the rise of like genre of AI were a variant of this, where you would see like people like buying older domain names that expired. Well, yeah, but even before that happened mean that, that obviously when, when, when the Christina Warren and Brett Terpstra and then they, they changed your name. Um, I Brett: know, like Jason Turra or Christina: Or something like that. Yeah, it was, it was, it was, it was weird. Um, I mean, you know, um, does that site, did, did have they given up the ghost on that? I’m curious. Um, yeah. Wow. Okay. They are still, well, no, they haven’t published anything since November 30th. So something has happened where they, uh, are [00:34:00] they, they’re definitely cutting down on, on various things. Um, oh no. Paul Terpstra. Oh my God. Paul Terpstra. You are still, Brett: Yeah. Christina: you were like the one author there that I see on this website. Um, now what was, what was messed up about, about this? Um, although no. Okay. Their homepage, the last one they say is like, OCT is like, uh, November, um, uh, 30th. But if you click on the, the Paul trips to handle, then like you see, um, December 22nd, uh, which is, which is today as we’re recording this, Brett: Wow, I didn’t even realize. Christina: Yeah. So, alright. So that is still, somehow that grift is still going on. But yeah, I mean, even before the rise of those things, you would see, you know, sites that would either buy up dead domains and then like, have like very similar looking content, but slightly different maybe, you know, like, uh, you know, injected with a bunch of, you know. Links or whatever, or you would see people who would, you know, do very clearly SEO written and, and probably, you know, [00:35:00] like, again, pre generative ai, but, you know, assisted slop content. But yeah, now it’s, it’s just, it’s crazy. Like, and it doesn’t help that, like the AI summaries, which can be useful, but, um, and they’re getting better, which is good only because they’re so prominent. Like, I’m not a fan of them. But if you’re not using an alternative search engine, like, you know, you see these AI summaries and like if they’re bad and sometimes they are then. Brett: Often Christina: You know, well, they’re, they’ve gotten better, uh, is the only thing I would say. I, I still wouldn’t rely on them, but I’ve, I’ve noticed a, like, I’ve noticed a, a genuine, like uptick in like, improvements and in like, how awful they are probably in like the last six weeks, which is damning with faint praise. I’m not at all saying it’s good. I am simply saying, it’s like, I’m primarily thinking for like, people who are like, like less tech savvy relatives who are going to just go to, you know, bing.com or, or google.com and then see those sorts of things. Right. Um, and, uh, you know, we’re not gonna be able to convince them to go to a, a, a third [00:36:00] party search engine. Um, although, you know, some people, like, I think my mom was using Duck to Go for a while as like her default on her iPhone, um, which I was, I was like proud of her about, but I was also kind of like, uh, that’s got its own issues. But no, I, I like ka a lot. Um, I, I’ve Brett: Well, and it’s so keyboard driven, like DuckDuckGo has good keyboard shortcuts. KAGY slash Kaji has even better keyboard shortcuts. Like you can navigate and control everything with, uh, like Gmail style, single key keyboard shortcuts, which I really like. Christina: Yeah. Yeah, I like that too. And then they, they, of course, they make like a, a web kit, um, like a browser, um, that, that has, they’ve back ported, um, you know, a lot of chrome extensions too. I personally don’t see the point in that. Um, I, I think that if you’re going to be like that committed to, like, using like the, you know, the web extension format and like using like more popular extensions, you might as well [00:37:00] just use a Chrome fork if you don’t wanna use Chrome, which is fine, but like, you could use a browser like Helium, which, which we talked about last show, which has, um, the, the, the hash bangs kind of integrated in, or you could use, you know, if you wanted to use, um, um, you know, the, the, the, the Brett: o is Orion, is Orion the one you’re talking about that? Yeah. Christina: that, that, yeah, that, that, that, that, that, that’s Katy’s thing. And that was actually originally how I heard about them was because it was like, oh, this is interesting. Um, you know, this is a kind of an interesting, you know, kind of alternative browser. And then it turned out that that was just kind of a, in some ways, kind of a front to promote the, the search engine, which is the real, you know, thing. Um, which is fine, right? I mean, that, that was Google’s model. Um, Brett: Well, and we should mention for anyone who hasn’t tried it, it is a paid service. Um, and you are getting search results with no ads and, and spam, uh, ai, slot protection and all of the benefits you would expect from a paid service. So [00:38:00] I think, like for me, five bucks a month gets me, I think 300 searches, which is. Plenty for me, like, I guess I, I’m still waiting to see, I’ve never counted how many searches I do a month, Christina: Yeah, Brett: you know, like three searches a day, uh, would come out to like 90 searches a month and I have 300 available, so I think I’ll be fine. Christina: yeah, yeah. I mean, yeah, basically being able to get to do 10 a day, which in most cases is fine. What I’ve done is I’m on, like, they have a, a, a family plan, um, and they don’t care. They even, I think in their documentation, or at least they did, they do not care if you are like actually in a family with the people that you are on or not. So if you, you know, find some folks that you wanna kind of sync up with, you can like, you know, be on a family plan together and you can save money, um, on, uh, whatever their, uh, um, their pricing [00:39:00] stuff is. So, um, so me, me and Justin Williams are, uh, in a, uh, Brett: Justin Williams, I haven’t heard that name in forever. Christina: Yeah. Yeah. We went to C Oasis together. We went both nights in Los Angeles, um, in August. Yeah. Um, or September rather. Um, yeah, so, okay, so this is how this works. They have, their starter plan is, is $5 a month, which includes, and they do have an AI assistant too. So it was funny, they had the AI slot protection, but they also have like an AI assistant that you can use and like an AI summarizer and whatnot. Um, that’s $5 a month. And then there’s the professional plan, which is, so that’s for 300 searches a month for the standard AI for starter $5 a month. The professional plan is unlimited searches and standard ai, that’s $10 a month. And then the ultimate is, um. Uh, everything in professional plus you get like premium model access, which, okay, but the family plan, um, is, is the, so you can do one of two things. You have a duo [00:40:00] plan, which is two professional accounts for a couple, which is $14 a month plus sales tax. So it’s, uh, you know, average of $7 per person, which I think is what Justin and I are on. And then there’s a family plan with up to six family members. And again, they don’t care if you are actually in a family or not, and that’s $20 a month. So the real thing to do if you’re wanting to like, you know, save on this is like find five friends, Brett: Yeah. Christina: get on the $20 a month, you know, family plan thing. Spread the, spread the cost, and that way you can get the, you know, professional plan for, for, for less. But to your Brett: All right. Christina: most people, it’s probably $300, 300 searches a month is probably plenty. And if you search a lot like we do, I, I think it is worth paying for. Brett: yeah, yeah. All right. TV Shows: Is TV Just Okay Now? Christina: anyway, but we wanted to talk about tv, so let’s Brett: Well do, we’re, we’re at 50 minutes already, so I think we need to choose whether we do TV or gratitude. What Christina: do you have a [00:41:00] gude, like a good one? Brett: I, I, no, I have a, I have a throwaway one. Christina: Okay. Brett: I, it was one of those, like, I looked at my doc and I was like, oh, I don’t think I’ve talked about that even though I probably have, um, yeah, let’s just talk about tv. So I, I have been noting, and my question in the show notes was, is TV just okay now? Because I’ve been watching, I watched Stranger Things, pluribus Down, cemetery Road, platonic, and all of it was, it was entertaining, but it wasn’t like, must watch tv. None of it was like, none of it was as good as like Modern Family. Modern Family was fucking good. Tv, like family friendly and just like I’ve, I’ve been through that series so many times and it’s always fun and it’s always better than like pluribus. I like the, I like the concept kind of, it’s not. not all that, um, engaging, I guess.[00:42:00] Christina: I like it. But, Brett: Yeah. I don’t hate it like I do, I do like it, but it’s not like, I don’t, I don’t count the days until the next episode comes out and I miss, I miss things being really good. So you had a couple responses to that though. Christina: Well, I mean, I tend to agree with you. So first of all, there, I put in the, in the show notes, um, there’s a link to a thing that, uh, that James and Pozak wrote for the, the New York Times, uh, God a year and a half ago now called, um, the Comfortable Problem of Mid tv. And he said it, it, it’s got a great cast, it looks cinematic, it’s, um, fine and is everywhere. And kind of talking about like, you know, we went from like the era of like peak TV to now being, um. You know what, what he’s dubbed like mid tv and I think that there’s, there’s some truth to that. Um, and, and, and he even says at the beginning, let me say up front, this is not an essay about how bad TV is today, just the opposite. There’s, um, little truly bad high profile television made anymore, um, is it’s more talking about, um, like [00:43:00] what we have instead Today is something less awful, but in a way more sad, the willingness to retreat, to settle to trade, the ambitious for the defendable. And I think that there’s some truth to that. Um, I think that we see this movies now too, and with movies it’s actually much more of a problem. Like there’s some really high highs. Um, but because the movie industry is in such a bad place, um, it, it’s that much more notable when like, you don’t have like a big strong slate of, of things. And so, you know, it, it, it’s more of a problem. TV for, for better or worse, has become the dominant entertainment form. And yeah, I think that it, it, it’s fine. Uh, but there are very few things that I’m like, oh, wow, yeah, that, that’s like, you know, the wire. Um, not that anything is, but you know what I mean? But is, but even like, you know, pluribus, which I really like. I actually think that’s, um, my, my favorite show of, of, um, 2025, um, at least new show. Um, well, maybe the studio. The studio. I might have, I, I, I might put, Brett: That was pretty Christina: above that. But, but, but, but [00:44:00] like, it’s one of those things where I’m like, okay, you know, um, it’s not breaking bad, right? Like, if we’re gonna be comparing Vince Gilligan shows, and maybe that’s unfair, but, you know, it just, but, but still, like, you know, you’re gonna be compared to your last hit. And, and, and, and that is what it is. Um, I will say though, like, I haven’t watched Stranger Things in years, and I don’t, I don’t, I don’t think I can force myself to like, care about that again, but I’ve heard kind of mixed Brett: That’s where L is too, L doesn’t care. And, and then there’s the whole like two cast members being Zionists kind of turned a whole bunch of people off and Christina: Well, and well, David Harbor, David Harbor’s whole Lily Allen thing. Are you, are you, are you familiar with this floor at all? Brett: No. Christina: Okay. You know who Lily Allen is? Brett: Yes. Christina: Okay. So she and David Harbor were married and, um, she wrote an album called, uh, uh, west End Girl that, that came out, uh, like in November, which is actually a really good album, [00:45:00] which is like White Girl Lemonade, where she just basically reads him to filth for being an absolute piece of shit. Like, apparently like, you know, they were together, they were married or whatever. She goes off to London to perform in a play and he’s like. Oh, we’re gonna be away for months. I, I wanna sleep with other people. And so they kind of like, she kind of accepts getting into an open relationship with him, even though she didn’t really want to be, which look that her, that’s her bad, whatever. But then he proceeds to like, do things that was not what they’d agreed upon on, upon the parameters of their, of their relationship. And then she’s just like brutally honest about the entire thing. And so as you’re listening to this album, you’re just learning more and more about like, David Harbor’s like sex life and, um, and stuff. And, and like, it’s just on blast. It’s incredible. Um, but, uh, yeah, so there’s, there’s some of that stuff. There’s, I, I don’t know, like I don’t, I don’t really follow the rest of the cast stuff except that, uh, the girl who plays, um, 11 like. Frequently want to smack because just the most annoying [00:46:00] celebrity in on the planet. But like, putting that aside, um, I just, I stopped caring. It took them too long between seasons and the, and, and, and the budget for that show was also so insane. I’m like, you, you cost more than strain than thinking of Thrones. Game of Thrones is, was even at its worst, was a better show than Stranger Things. So like it, yeah. But but that goes to your point. Like, it’s like, it’s okay. Brett: Yeah. Yeah, Christina: Um, I will say the new season of Fallout just, um, premiered and so far I I’m still really enjoying that. Um, Brett: yet to see it. Christina: you should, you should definitely watch the Brett: What is it on? Christina: uh, Amazon Brett: Okay. Christina: and, uh, and it’s, and it’s really, really good. Um. And this year they are doing the episodic, um, not episodic, the weekly drop, right. Rather than the binge thing. So the first season, uh, they dropped it all at once and um, and I was a little bit worried. I was like, fuck, does that mean they don’t [00:47:00] believe in this? What are they going to do? Wound up being like Amazon’s biggest hit after their Lord of the Rings, um, you know, thing. And so it was immediately kind of picked up for a second season and it was picked up for a third season before the second season even, uh, premiered. Um, and uh, and that might be the final one. Um, they’re saying, but, but, but, but who knows? But, but so far anyway, like they’ve only, there’s only been one episode, but it’s, it’s been good so far. The Cultural Phenomenon of Heated Rivalry Christina: Um, but, but what I was gonna talk to you about is the gay hockey show. Brett: Which is. Christina: It’s called Heated rivalry. It’s on HBO Max. It was originally just supposed to be on, uh, a Canadian streamer called Crave. And um, then at the, like, the, the like 11th hour, HBO Max picked it up and was like, okay, we’ll play this in, um, some of our territories and other things. And I wanna be very clear, this is not high art at all. This is like, no way. Like this actually in some ways it, it personifies [00:48:00] the TV is just okay now thing, but in other ways it’s actually a little bit more interesting just because the cultural phenomenon that has happened around it in like the last, like, like it hasn’t even been out a month and it’s only six episodes, although they are also going to be getting a second season. Um, it’s sort of wild how, like I went from, I’d seen a trailer for it and I was like, okay, whatever. And like it came out, I think like right after Thanksgiving. Then like within like two or three weeks, like literally I wasn’t following anything around it, but my Instagram, my TikTok, Twitter, everything that I was seeing was just all about the discourse around the show. And it’s like a bunch of us all seem to have to have discovered it. Like one weekend where we were like, okay, we’re gonna actually sit down and watch the gay hockey show. Um, and this is exactly what it is. It is a gay hockey show. So it is based on, there was a series of books that this, uh, female, uh, writer Rachel Reed wrote, um, uh, about like, uh, I think like they were like eBooks, types of thing. Um, uh, I think although there, there is now I [00:49:00] think like a, a hard cover release because they’ve been so popular and they’re just, it’s just ero, it’s just smut, right? It’s basically fanfic dressed up in something else. And the idea was like, okay, you have like these, you know, male like hockey players who are closeted and kind of have like this, this romance that, that starts from like 2008, um, through like, I dunno, like, like 2017 or 2018. And there are a number of different. Books or stories in the universe. But the one that people liked the most was the, the second book, which is called Heed Rivalry. You don’t really need to know any about that. The big thing about the show is that it is essentially like soft core gay porn. Um, but yet it’s like weirdly compelling in a way. Like, it, it is very, like, there’s, there’s some sweet aspects to it. Like you were before the, the show, you were saying, oh, it’s kinda like Heart Stopper could not be further from Heart Stopper. ’cause Heart Stopper is very sweet and twee and kind of like loving and like whatnot. This is like. You know, like guys in their twenties with amazing asses, [00:50:00] you know, like doing things to one another kind of an in secret. And, and the, the thing is, there’s not a whole lot of plot. Like the plot is the porn. Because, because the whole thing is, is that like they don’t spend, they don’t have a time to spend a lot of time together because they’re, they’re closeted and their rivals. Oh, that’s the whole conceit. It’s like they’re these two great hockey players and they, they, they, um, you know, um, play for opposing teams and they’re like, each other’s biggest rivals, but like, they’re, they’re fucking, um, and uh, it, it’s, uh, again, it’s not high art at all, but Brett: the target audience for this? Christina: And here’s the interesting thing. So the books are almost entirely read by women, um, and which, which makes sense. There’s, there’s a lot of like, you know, like, male, male, like, um, like the history of slash fiction goes back to like, like Fanfic in general, like goes back to like women writing, like Spock and, and, uh, um, what’s the space together? Kirk Together. Yeah. Um, and so the books are almost entirely, uh, consumed by, by women and probably straight women, although probably some queer women too. Um, but the [00:51:00] show seems to be a mix of gay men, straight women, all, although I’ve seen a lot of lesbians. As well. Um, yeah, yeah, because again, like the discourse is just kind of ridiculous and, and the memes are fun. Um, the guy who created it, he’s gay or created the, the, the television adaptation. He’s gay and, uh, I think he’s done a, a, a pretty good job with it. The, the leads are the thing that’s like incredible, like the, especially the guy who plays the, the Russian character, Ilya, uh, that actor is really, really good and he’s Texan, and yet he does like a great Russian accent and, um. And, and he’s very attractive. And like I, I, I can see like why a lot of people are into it, but it’s funny ’cause like New York Magazine, like they weren’t even covering the show, which, why would you, it was like some Canadian kind of, you know, you know, thing that barely gets picked by HBO. Then it takes off and now like they’re covering it. The, the last time I remember New York Magazine covering a show like this, like Vociferously was Gossip Girl, like 18 years ago. Um, [00:52:00] and it kind of reminds me of that, where like everybody woke up one day when they’re like, oh, this is like a cultural moment now. So again, not good television, probably not gonna necessarily be for everyone, but, but it’s a moment. And like, I kept seeing edits, I kept seeing Mo, I kept seeing edits on TikTok and stuff and I was like, okay, do I have to watch the gay hockey show? All right, I have to watch the gay hockey show so that it’s, we might be at the point where like TV is just okay, but at least there are some good like moments about, whereas the culture, we can all like agree. Okay, we’re all gonna be talking about this one thing. Brett: That sounds like what I’ll be doing on Christmas Day. Christina: Oh my God. Actually that would be a great thing to watch on Christmas. And I think that the final episode is gonna come out like the day after Christmas, so there you go. Brett: Done Deal. Cool. Wrapping Up and Holiday Wishes Brett: All right, well thanks for, we’re recording this the same morning. The show’s supposed to come out, so I gotta do some editing, but uh, but [00:53:00] thanks for showing up while you’re in Atlanta and yeah, this has been a classic, a fun classic Overtired. Christina: absolutely. Well, um, get some sleep, uh, take care of yourself. Um, happy holidays. Um, uh, hope that a, a Christmas isn’t too weird for you. And, um, and happy New Year. Brett: you too. Get some sleep.

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Key TakeawaysAI use cases: At Insight Works, Hamblin explains that AI is leveraged in three main ways: to enhance internal business process development, to create higher-quality marketing content, and to enhance product offerings.Product specifics: Hamblin shares how AI is streamlining Shop Floor Insight, a product of Insight Works, by automating labor time validation, eliminating the need for supervisors to manually review time cards through exception-based logic and rules. Further, AI and agents are enhancing production scheduling by analyzing millions of decision points, identifying issues, and providing real-time insights or alerts, paving the way for innovative, user-driven automation through tools like the Agent Playground.Adoption: Hamblin notes the mixed reactions to AI adoption. While AI can rapidly deliver solutions, such as building a container management system in hours, it ultimately enables employees to focus on higher-value work, helping businesses scale without increasing headcount. However, AI-related change management can be complex, as capabilities evolve dramatically within months and future advancements are unpredictable. This uncertainty poses challenges for change management.AI advancement: Now, AI excels at processing large datasets and answering natural language queries, and its capabilities have advanced dramatically compared to a few years ago. Previously, it could build applications like a WMS mobile app in minutes, but today's technology is far more powerful and sophisticated. Visit Cloud Wars for more.

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The Information's Aaron Holmes talks with TITV Host Akash Pasricha about Satya Nadella's deep-dive into Microsoft's product management to fix Copilot. We also talk with Graphite CEO Merrill Lutsky about selling his startup to Cursor, and Madrona Ventures' Matt McIlwain about the future of software investing in 2026. AI Reporter Rocket Drew speaks about the safety risks of humanoid robots, and EV reporter Steve LeVine about Ford's decision to ditch EV production for AI data centers.Articles discussed on this episode: https://www.theinformation.com/articles/microsofts-nadella-pressures-deputies-accelerate-copilot-improvementshttps://www.theinformation.com/articles/electric-fords-leap-powering-ai-data-centers-reflects-industry-adrifthttps://www.theinformation.com/briefings/waymo-suspends-san-francisco-service-city-outageTITV airs on YouTube, X and LinkedIn at 10AM PT / 1PM ET. Or check us out wherever you get your podcasts.Subscribe to: - The Information on YouTube: https://www.youtube.com/@theinformation- The Information: https://www.theinformation.com/subscribe_hSign up for the AI Agenda newsletter: https://www.theinformation.com/features/ai-agenda

Welcome back to the Ultimate Guide to Partnering® Podcast. AI agents are your next customers. Subscribe to our Newsletter: https://theultimatepartner.com/ebook-subscribe/ Check Out UPX:https://theultimatepartner.com/experience/ In this episode, Vince Menzione sits down with SHI leaders Joseph Bellian and Stefanie Dunn, alongside Microsoft's Marcus Jewett, to dissect SHI's massive evolution from a traditional Large Account Reseller (LAR) to a strategic Global Systems Integrator (GSI). They explore the cultural and operational shifts required to move from a transaction-heavy model to a services-led approach, highlighting their alignment with Microsoft's MSEM methodology, the implementation of the Entrepreneurial Operating System (EOS), and their cutting-edge work with AI Labs and Agentic AI. Key Takeaways SHI has evolved from a transactional powerhouse into a Global Systems Integrator (GSI) focused on services and outcomes. The organization implemented the Entrepreneurial Operating System (EOS) to align vision, people, and data across sales and delivery. SHI serves as “Customer Zero” for Microsoft AI, implementing Copilot internally to better guide customers. The partnership mirrors Microsoft's MSEM methodology to ensure seamless co-selling and customer success lifecycles. SHI's AI Labs in New Jersey provides a secure environment for clients to build and test custom AI solutions. The shift requires moving from a “Hulk” (strength/sales) mindset to a “Tony Stark” (brainpower/strategy) mindset. Key Tags: SHI International, global systems integrator, Microsoft services, Joseph Bellian, Stefanie Dunn, Marcus Jewett, AI labs, agentic AI, MSEM methodology, entrepreneurial operating system, digital transformation, customer zero, copilot implementation, solution provider, cloud migration, data governance, services led growth. Ultimate Partner is the independent community for technology leaders navigating the tectonic shifts in cloud, AI, marketplaces, and co-selling. Through live events, UPX membership, advisory, and the Ultimate Guide to Partnering® podcast, we help organizations align with hyperscalers, accelerate growth, and achieve their greatest results through successful partnering. Transcript:Transcript: Joseph Bellian – Stefanie Dunn – Marcus Jewett WORKFILE AUDIO [00:00:00] Vince Menzione: We’ve got it. So it is interesting how these sessions kind of follow each other. Hopefully you’re seeing kind of a flow from marketplaces and the conversation about how to be a really great ISV to how an ISV took and built a channel strategy and how they integrated alliances and channels together. [00:00:16] Vince Menzione: Well, we have an, we have another really great example here to talk through. I have this, uh, incredible like background. Like I’m a hundred years old, basically. I don’t even want to tell anybody that. But, uh, I got to work with this organization way back in my days at Microsoft. They are, they were and are one of the top, I’ll call them, they were classically a reseller company. [00:00:40] Vince Menzione: They one of the largest, we call ’em large account resellers back in the day. Uh, their leader built a multi-billion dollar organization. I’m gonna let them talk through who they are today, but we have an opportunity to talk about transformation. From that lens now too, like how does an organization that’s really good at doing one thing evolve, transform and take advantage of these tectonic shifts we’re seeing? [00:01:03] Vince Menzione: So, uh, we’ve got some incredible leaders. I’m gonna have them come up on stage. And everybody introduced themselves from SHI and also from Microsoft. And we’re gonna have a really great conversation today. Great to have you. [00:01:26] Vince Menzione: So I’m gonna let, I’m gonna let you guys introduce yourselves because, uh, everybody knows you as DJ Marco Polo. So we’re gonna, we’ll start with you over in the far end, Marcus. Okay. Vince, I, [00:01:36] Marcus Jewett: I’ll try to be shy. [00:01:37] Vince Menzione: No, [00:01:37] Marcus Jewett: uh, hi everyone, my name is Marcus Jut, I am the Global Partner Development Manager for the SHI partnership. [00:01:43] Marcus Jewett: Uh, I have been overseeing this partnership for just under 12 years. Wow. So I have seen the evolutional journey of this partner and really proud of where they, uh, have matured their business and the partnership with Microsoft. [00:01:57] Stefanie Dunn: Thank you. Oh. [00:01:58] Marcus Jewett: Is there, is yours on? Oh, [00:02:00] Vince Menzione: mines [00:02:00] Stefanie Dunn: on. Hi, I am Stephanie Dunn, a director of Microsoft Services at SHI. [00:02:07] Stefanie Dunn: And it is an, it’s a pleasure to be here. It’s a pleasure to have Marcus as our PDM and, uh, Joe and Vince, uh, very, very happy to be here. Um, and I lead our Microsoft Services sales, uh, area. So across, uh, cloud AI business transformation and, uh. And, uh, data and ai. [00:02:28] Joseph Bellian: Great, great to have you, Stephanie. Thank you. [00:02:30] Joseph Bellian: Joe. Joe Bellion. I’m the VP of Microsoft Alliances and programs. Uh, I’ve been here at SHI for about eight months now, but been in and around the partner ecosystem for about a decade. Uh, I think of my organization of like kind of two aspects. So leading the charge around alliances, aligning our field sellers and specialists with Microsoft, as well as the, the programs backend incentives and operations. [00:02:51] Joseph Bellian: But, um, the real focus is driving the go to market strategy here at SHI. [00:02:55] Vince Menzione: Yeah. So great. So I started to allude to this earlier about like traditional, one of the top three or four companies actually. And we used to use the term, uh, LSP back in the day, or lar, we’ve got several iterations. Microsoft’s gone through several iterations of that name. [00:03:11] Vince Menzione: Marcus knows all of them probably by heart. Tell us what was the impetus to change the organization? Become more like a ser, a services led company as opposed to a transaction led organization? [00:03:21] Joseph Bellian: Yeah, absolutely. Throw one more acronym. SSP. SSP, that was another one. So, uh, solution provider. Um, but, uh, yeah, I, I’d say probably a couple things. [00:03:29] Joseph Bellian: Um, one, the big one, no news to anybody in the room and online as well. The shift with EAs, director of Microsoft, as well as, uh, the whole CSP hero motion. So we do recognize that opportunity, uh, to have services attached, to engage with our clients as well as our joint partnerships with Microsoft, uh, with services out in the field. [00:03:48] Joseph Bellian: Uh, the second one, probably the biggest one is our clients. Hearing out our clients that shift. Um, we’re talking about ai, ai, everything, AI services. Uh, we’re now in the whole era of agentic ai. What does that mean? How do you take advantage of those offerings? And so we recognize that, that our clients are spending millions of dollars with the Microsoft products, but how do you take advantage of that investment and maximize it in their environment? [00:04:13] Joseph Bellian: And so having services to help navigate those complex solutions, that’s where we’re, we’re leaning in. [00:04:18] Vince Menzione: So what did it take to change? Transformation doesn’t come easy. There’s mindset. There’s all these cultural changes that need to happen. From your perspective, both of your perspectives, what did it take internally for this change to happen? [00:04:31] Joseph Bellian: Yeah. Um, so if you, if you heard of the entrepreneurial operating system EOS Yes. And we’ve adopted that internally. Um, if you’re not familiar, it kind of comprises of six components. So vision, people, data, um, process. Issues and, um, uh, traction. So I apologize, that’s, uh, but take, take that model and put it into our business of what we did. [00:04:57] Joseph Bellian: Um, so two kind of twofold. One, moving our entire services practice organization under one, one operating rhythm, um, under Jordan Ello, our CTO. So pre-sales and delivery. So looking at that, the how we go to market with our services, single vision. Uh, single process. So it’s consistent as we’re engaging not only through our partners, but through our clients, but then also on the other side of the house, our Microsoft practice, having all of our resources under one roof so that it’s a single way we go to market. [00:05:28] Joseph Bellian: Aligning our go to market strategy, one-to-one with Microsoft. Why it, it does two things. One, it allows us to be very clear of how we are going to market to our clients, but it allows us to partner even better with our Microsoft counterparts. Yeah, when, when Microsoft, it’s always ever changing. You’re familiar, every six months to a year solution plays and the go-to-market strategy changes, uh, we’re there at the forefront in ensuring that we have our solutions mapped a hundred percent so that we can just co-sell together. [00:05:58] Joseph Bellian: Break down those walls. Let’s do more together. [00:06:00] Vince Menzione: And, uh, geographically you were sep, your teams were separated. You have a big operation in Texas. You also have a big New Jersey operation, which was where the company was founded, in fact. So I’d love to get the perspective on this, Marcus. From your perspective, like what did it do, what was it like before and what did it become? [00:06:17] Marcus Jewett: Oh yeah, let’s go back in the way back machine to 12 years ago. Um, it was a different partner, a different operating model, uh, in those early days. And this is really when we started to move customers from on-premises to more cloud-based subscription technologies. Uh, SHI was always just an incredible selling machine. [00:06:36] Marcus Jewett: If they could not do anything, they could always sell. And for any of you who are familiar with the Marvel movies, um. I, I, I, I use a reference internally with them. SHI was always like the Hulk root for strength. You know, you tell ’em to go sell something, Hulk Smash, they can knock that out. Well, as we really needed these partners to evolve and really help our customers with their technologies, whether it’s driving adoption, monthly active usage, consumption. [00:07:02] Marcus Jewett: We needed them to be more like Tony Stark, right? We needed the brain power, and so over the last, let’s call it five or six years, SHI has continued to invest in their Microsoft practice. They went from an organization that was really focused on management of EA acquisition of new Microsoft logo. To continuing to develop that muscle, but also investing in ways to help customers through their managed services, through their professional services. [00:07:28] Marcus Jewett: And it’s been a, a journey. Right? SHI is a large organization. For a long time they were Microsoft’s largest partner. And from a transactional build revenue perspective, and they still are in many ways, but we really needed them to demonstrate that they could help our, their customers, our shared customers take full advantage of all of the entitlements and the technology they, that they’ve purchased from us. [00:07:50] Marcus Jewett: And that’s really where the evolution has been with SHI when I first started, uh, this is like, God, 12 years ago, there were 20 people that were Microsoft centric resources that really were focused on. Customer acquisition and net new logos. And today that organization from a sales perspective is over 150 sellers. [00:08:09] Marcus Jewett: Wow. That are just focused on Microsoft. So that CSP, they, they fill the top of the funnel for services to help drive program utilization. And that’s not even talking about the dedicated services resources that works under Stephanie. So it’s been. An incredible journey. Microsoft has invested in SHI and in turn, SHI has invested into Microsoft. [00:08:31] Marcus Jewett: They’ve basically taken their approach in terms of how they go to market with Microsoft, and they’ve mirrored that almost like how Joe and I are wearing the same jacket. That’s really how they’ve aligned their, their go to market strategy, really making it a mirror where they take it. They’ve taken our Microsoft M methodology. [00:08:50] Marcus Jewett: And they’ve essentially adopted it and made it their own. So now when our sellers are talking with SHI sellers, they’re speaking the same language. [00:08:58] Vince Menzione: You’re teeing it up beautifully for your conversation with Stephanie here. Stephanie, I want to hear like how you’ve done all those things. ’cause it’s really your organization that’s focused on this, right? [00:09:06] Stefanie Dunn: Yeah, absolutely. So for us it’s all about shared outcomes. It we’re listening to the. Customer. We’re listening to Microsoft and we’ve really taken that to heart. Uh, the customer is at the center of every single thing that we do. I know all of us as partners. That’s really our vision, likely, and the reason why we’re here is our customers. [00:09:26] Stefanie Dunn: But really understanding how to take advantage of that partnership and build something incredible. And it is transformative. Uh, you know, we started as a licensing powerhouse, as Marcus alluded to, and now we’re going deep into services. So we’re aligning to co-sell motions. We’re aligning to the, the industries. [00:09:46] Stefanie Dunn: Uh, we’re creating marketplace offers. We’ve got our programs, uh, tied to all of our services offerings. And so when we look at the broader ecosystem, we see the vision of Microsoft. Uh, we’ve hired the right people, we’ve put the right processes into place, and we have the technology expertise in-house to really share. [00:10:08] Stefanie Dunn: In the journey with our customers and leading them. [00:10:11] Vince Menzione: And you know, you talk about like solution plays. You talked about industry. People don’t always recognize this when you talk to Microsoft sellers. They’re very focused on the industry they’re in, and you have to have those conversations that, this came up earlier, but we never got into this. [00:10:25] Vince Menzione: But you’re aligning your solution plays, you’re aligning your conversations to be very like healthcare and education, all those different markets, right? [00:10:32] Stefanie Dunn: We are. We are, which is very new for SHI in the services industry, and so you know, we’re taking our CSP plays. Um, our licensing plays and really saying, well, what can you do with that? [00:10:43] Stefanie Dunn: Right. You know, how can we advise you? And then we, we dig into the actual industry verticals to, to get tactical with them. You know, it’s, it’s about providing the strategy. It’s about providing the extra hands. They all need extra hands. They, you know, our, our customers need us. As an extension of their team. [00:11:01] Stefanie Dunn: And so for us it’s really important to dig into that and, and be, and be that, that listening ear and you know, that expert in the room for them, uh, from advisory standpoint. And so all of our se services sellers are advisors as well. They’re not selling a product, they’re not selling, uh, something individual. [00:11:19] Stefanie Dunn: We are selling to. Fill and fulfill their goals and business outcomes, which is extremely unique, I will say, because we do have that end to end. So it does start with the licensing. It starts with assessing what you really have, meeting with those advisors, and then putting together a roadmap to help them. [00:11:37] Stefanie Dunn: Understand. Okay, well this is what it’s gonna take to get you here. Here’s our, uh, we love reverse timelines at SHI and so, um, it’s d minus din and so this is where you wanna go and this is when you wanna get there. So this is how we’re gonna help you, uh, along that roadmap. [00:11:53] Vince Menzione: I am gonna put you on the spot here with m Sem. [00:11:55] Vince Menzione: ’cause I think Microsoft finally laid out a process a couple years ago for you to like line up to, ’cause you were doing one piece of it before. Do you want to talk about m how em plays in here and how SHI is leveraging it? [00:12:07] Marcus Jewett: Right. So, uh, across our SEM stages, there are five different stages, and this is the customer journey from these, you know, pre-sales, scoping, uh, engagements with customers all the way through delivery. [00:12:19] Marcus Jewett: And then of course, like that customer success lifecycle and managed services. Again, this was not a language or a way that SHI really approached their business. Again, it was very much like, let’s. Get the customer to purchase on an EA or let’s renew the customer. And then once that cycle was complete, then it, it was almost like adding fries. [00:12:38] Marcus Jewett: Would you like some services with your ea? Right. And, uh, it took a, it took a while, right? Some very, uh, difficult conversations, but we were able to find, finally get the right people in the room to make the right investments. And now when you think about how SHI goes to market, they don’t necessarily leverage the term SEM internally, but. [00:12:59] Marcus Jewett: All of their customer methodologies or their sales methodologies in terms of how they service their customers aligns perfectly. Even when we get into the descriptive part of building out our, uh, partner business plan, we did that across every stage of the M SEM methodology. So that we can ensure that the teams at SHI are in perfect alignment with the teams at Microsoft. [00:13:20] Marcus Jewett: So, uh, I’m, I’m really excited about how we’ve been able to mature the practice and how SHI is now 100% aligned with Microsoft across all of our solution areas, whether it’s. Security, you know, cloud and infrastructure or AI business solutions. There’s a very mirrored approach to how we support customers. [00:13:39] Marcus Jewett: Yeah. I want [00:13:40] Vince Menzione: to double click on the AI component. You know, we were up here earlier, Irwin and I were up here talking about being a frontier firm, and I’ll open it up to all, all of you to individually answer this. I know, Marcus, you have some insights here about the ai. You mentioned AI already. But also to Stephanie and Joe about how you’re taking AI and modern work and workplace and, and, and, and addressing this market specifically. [00:14:07] Vince Menzione: Where, where, where do we wanna start there? [00:14:09] Joseph Bellian: Yeah. One big one. Um, if you’re not familiar, we have ai, an AI labs, um, onsite, uh, lab, and based out of Jersey, one of our headquarters. So on the forefront of the AI technology, but the real focus there is being able to meet with our clients and obviously joint partnerships, um, to build and develop solutions safe, um, offline in a safe, secure environment. [00:14:33] Joseph Bellian: Because let’s be honest, I mean, ai, it’s moving fast and, and we, we, we need to ensure that our data’s secure. Um, and there’s a lot of risk out there. And so we are partnering, um, um, out there with Nvidia and other other providers, um, but specifically with Microsoft in the cloud, um, and securing that environment. [00:14:51] Joseph Bellian: So AI Labs, bringing our clients in, building custom solutions, the area of a jet AI’s here. It’s [00:14:57] Vince Menzione: there. It is here. Yeah, it is here, Stephanie. [00:15:00] Stefanie Dunn: Thank you. Yes, and I’ll just add, uh, for, for our customers, they need to make sure that their foundation is right. You know, they’re coming from maybe all different other clouds. [00:15:09] Stefanie Dunn: They’ve, you know, got multi-tenant really understanding what their structure looks like, and then. Creating that secure foundation. So we’ve got a lot, you know, we do a lot around, uh, just full M 365 migrations and then into understanding the identity and the security baseline under that, making sure that that’s correct. [00:15:29] Stefanie Dunn: And then we can start journeying into some of these other conversations. Data governance, data engineering, uh, all that is extremely important. We have an entire dedicated team, uh, within services sales. Pre-sales with essays or solution architects and delivery, uh, as well as just the project management. [00:15:48] Stefanie Dunn: And, and it’s just this full life cycle to understand where are you and we need to make sure that, that your structure’s built correctly or else it’s never gonna succeed. So a little bit, we take it back to the foundation level, I’ll just say from a customer, uh, engagement perspective to make sure that what they wanna do, they can do securely. [00:16:06] Marcus Jewett: Very cool. I, I’d like to add one other piece there. Um, you know, obviously to Joe’s point earlier, like if anyone says they know exactly what the AI journey will look like for most customers in six months, they’re probably not telling you the truth. Right? This is, we’re, we’re building the plane in the air. [00:16:22] Marcus Jewett: But, uh, one thing Microsoft has really built a foundation on is looking at our partners. And the ones who have adopted AI internally, especially Microsoft Technologies, and we call it Customer zero, right? Ensuring working with partners who have invested in their internal usage of Microsoft AI technology. [00:16:41] Marcus Jewett: So it’s all the various flavors of copilot. Rolling it out and implementing it across their organizations and building their own internal use cases, which they can go in turn and use to go help drive successful engagements with their end customers. So SHI has also been one of our, uh, brightest partners when it comes to that customer Zero journey. [00:17:01] Marcus Jewett: Uh, and it’s something I’m very, very proud of to see. Uh, we’re leveraging the, the use cases and the learnings our SHI is to really go out there and help customers navigate through their own. Uh, complexities of their AI journey as well. So, uh, my kudos to SHI as customer. Zero. Very proud of you and opera feels great. [00:17:20] Marcus Jewett: And you’re [00:17:20] Vince Menzione: providing support engineering, organ organization that supports this function? [00:17:24] Marcus Jewett: Oh, absolutely. As a globally managed partner, I mean, we’re, we’re gonna always be there to help our partners through the journey, right? So whether they need internal readiness or technical support, uh, whether it’s workshops, however we can help the partners best. [00:17:38] Marcus Jewett: Uh, position and posture themselves to go help customers with these, uh, AI engagements. Uh, we’re, we’re there to invest. Uh, we’ve invested in SHI for the last several years across, uh, ai, and we will continue to do so. [00:17:52] Vince Menzione: So what’s the message for the partner community, Joe, that, that, like, how should they perceive you? [00:17:57] Vince Menzione: How should they think about you? Should they, how should they think about engaging with you? Okay. [00:18:02] Joseph Bellian: Yeah, so I mean, obviously we’re an SSP, we’re never gonna, we’re never gonna, um, lose that, that accreditation with Microsoft. But the, the real focus of what we wanna be recognized as A-G-S-I-A global systems integrator, um, being able to engage our clients jointly, co-selling together and meeting them where they’re at across their digital journey. [00:18:21] Joseph Bellian: Uh, we have the capabilities to handle their licensing and understanding the complex matrix in their environment, their IT infrastructure. But being able to have a solution for every part of the journey of where they’re at, because every client’s in a different situation. Yeah. So, so in reality, it’s A-G-S-I-A global systems integrator, being able to engage across their journey. [00:18:42] Vince Menzione: So that’s a, did everybody hear that? ’cause I, I heard that for the first time. That’s a very different perception of the, of the previous organization and getting there. Uh, and you also, I remember this from the transactional side of the business. You were at the very type, at the top of the pyramid, right? [00:18:56] Vince Menzione: Yeah. You handled some of the largest corporations in the, in the world. Yeah. And you know companies as well as organizations like government, governmental organizations across different markets as well. [00:19:07] Joseph Bellian: Yep. A hundred percent. [00:19:08] Vince Menzione: Yeah. So GS. Yeah. [00:19:11] Marcus Jewett: And it’s really important to, for SHI to, to develop that GSI muscle. [00:19:15] Marcus Jewett: Uh, you mentioned at the beginning, Joe, that Microsoft, uh, we have various routes to market. Uh, one of those routes to market, uh, especially in the enterprise space or in our strategic space, is for customers to procure direct. Uh, SHI has longstanding relationships with those customers, and as these customers renew their agreements into a direct model with Microsoft, the way they stay engaged and add value to these prop, uh, to these customers is through their services, their professional services, their managed services. [00:19:42] Marcus Jewett: So going back to Joe’s Point around really defining themselves as a, uh, A GSI, that is also an SSP has been paramount to their overall transformational journey and their overall success. [00:19:55] Vince Menzione: And you also work, so I would assume you work with some of the ISVs in the room too. Yeah, I would think there’s some really great relationships or synergies. [00:20:01] Vince Menzione: Is that, is that an area of muscle you’ve been building out or, yeah, it’s battle, it’s an opportunity. [00:20:06] Joseph Bellian: I mean, I, I believe you have a segment coming up as well on it, um, around NPO. Um, and so there’s a, there’s a play in every motion from services, play services attached through ISVs, your SaaS offers. Um, we do recognize that that’s an opportunity. [00:20:18] Joseph Bellian: Uh, we’re having great success when you look at the marketplace, um, through the multi private party offers. Um, it allows us to expand our footprint and take, uh, take advantage of those relationships and co-sell together. So, absolutely. Wow. [00:20:30] Vince Menzione: Very cool. So you’re gonna be around most of the day today? Yes. I hope. [00:20:34] Vince Menzione: Mm-hmm. So for the partners that are in the room, I think that great conversations with both of you, Stephanie and Joe, and, uh, great conversation. Is there anything else we wanna share with everyone? [00:20:46] Marcus Jewett: Uh, no. It’s just, I would, I would leave you all with the fact that, again, uh, for every partner. Uh, make certain that you, you’re finding a way to differentiate yourself and tell your story. [00:20:57] Marcus Jewett: Uh, you may be doing some amazing work, uh, but if you’re not finding ways to, to tell that story and make certain your customers, and for me, Microsoft, make certain that, that the Microsoft teams you’re working with have very clear understanding of what your capabilities are today, then you may be missing the mark. [00:21:13] Marcus Jewett: I, I, I use this analogy all the time. Uh, the largest retailer on the planet. Who is it? Come on, help me out. I’m sorry. Largest retailer. Box Box. Walmart. Walmart, that’s right. You can turn on a television on any given day and you will still see a Walmart commercial. So yes, tell your story. Yes, very [00:21:34] Joseph Bellian: smart move. [00:21:34] Joseph Bellian: And one more, um, I just wanna make sure I land out there, is the success and where we go from here. Um, it’s this right here in the room. Um, us partnering together, bringing the partner ecosystem together. Um, in reality, we’re not competing together. We should be collaborating together and working together, um, in our client’s joint environments. [00:21:52] Joseph Bellian: Microsoft says it well, it’s that one Microsoft story. It’s that better together story and the more we can work together, the more success we’ll have together. [00:22:00] Vince Menzione: Awesome. I want to thank you so much for your sponsorship and for being here. Uh, big news here, I think it should be like on the front page of the partner ecosystem journal that you’re now, you’re now GSII think that that says quite, that says volumes to, to the community out there. [00:22:15] Joseph Bellian: Yeah. [00:22:15] Vince Menzione: Thank you. [00:22:15] Joseph Bellian: Absolutely. [00:22:16] Vince Menzione: Yeah. Thank you. Thank you both for joining us. So great to have you both. Thank you. Thank you, Marcus, to have you as well. Thank you. Thank you, Jeff. Thank you very much Stephanie. So great. So great to spend time with you. Thank you. And this.

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你以為懂得用 ChatGPT 寫文案、改 Email 就是「懂 AI」了嗎？大錯特錯！在這一集 Sparksine 廣東話讀書會，我們邀請到《AI 為王》作者、資深行銷及 AI 專家: 阿石 (Ah Shek)，為大家揭開 2026 年最殘酷的科技趨勢：AI Agent (AI 代理) 的崛起。為什麼阿石說 ChatGPT 只是「高分低能」的鸚鵡？為什麼傳統的 SaaS 軟體模式正在崩潰？未來的職場，初級員工（Junior）是否將被 AI 全面取代，而我們又該如何轉型成為「AI 管理者」？本集內容乾貨滿滿，從 AI 的底層邏輯，到中小企如何利用自動化工具（如 Manus, n8n, Bolt）以快打慢，建立自動賺錢的 MVP 產品。如果你不想在接下來的 AI 浪潮中被淘汰，這一集你絕對不能錯過！本集精彩重點： ✅ AI Agent vs Chatbot： 為什麼「會行動」的 AI 才是未來的經濟引擎？ ✅ 職場大洗牌： 企業開始削減 Junior 人手，什麼技能才能保住飯碗？ ✅ 工具實戰： 阿石私藏的 AI 工具清單 (Manus, Bolt, Cursor) 大公開！ ✅ 老闆思維： 別再用「數據安全」當藉口，新加坡政府已經領先香港多少？⏱️ 時間軸 (Time Stamps)：00:00 - 節目開始 & 嘉賓介紹：阿石與他的新書《AI 為王》01:50 - 行為模式改變：為什麼現代人不再 Google，轉而向 AI 發問？05:15 - 殘酷職場真相：企業開始裁減 Junior 員工？重複性工作的末路08:20 - AI 是取代人，還是提升人的天花板？「品味」與「創意」的重要性11:00 - 破解 AI 迷思：AI 其實是一隻「高分低能」的鸚鵡？理解 Token 與預測機制12:10 - 「凶心人」理論：為什麼 AI 沒有記憶？Context Window 是什麼？16:45 - 核心話題：ChatGPT 已過時？什麼是 AI Agent (AI 代理)？18:15 - 數位轉型 2.0：從軟體服務 (SaaS) 到「勞動力服務」 (Service-as-a-Software)21:40 - 實戰案例：如何用 AI Agent 自動處理行銷新聞、報價單與個人記帳28:20 - AI Agent 懂得 "Try and Learn"：與傳統自動化 Workflow 的最大分別29:10 - 未來組織架構：人人都是管理者 (Manager)，企業需要「AI 大使」34:30 - 大企業 vs 中小企：為什麼大公司買了 Copilot 卻沒人想用？42:30 - 工具推薦：2026 年必學的 AI 神器 (SearchGPT, Gemini, Manus)45:50 - 開發新模式：用 Bolt.new + Cursor 快速生成 MVP，再外包給印度工程師51:00 - 「天下武功，唯快不破」：靠微型 SaaS 建立被動收入51:50 - 給觀望者的建議：別讓「安全性」成為拒絕進步的藉口！關於嘉賓： 阿石 (Ah Shek) - 資深數碼營銷培訓師、創業家，《營銷為王》及《AI 為王》作者。致力於推動 AI 在商業場景的落地應用，擅長利用自動化工具提升企業效率。

Welcome back to another hour of digital cynicism. We kick things off with a FOLLOW UP on Amazon's Fallout recaps, which were apparently so hallucination-heavy they made the actual wasteland look organized; naturally, they've been nuked along with the "Video Recaps" feature. In a massive dose of IN THE NEWS, Tesla is finally getting a legal side-eye in California for its deceptive "Autopilot" branding, while TikTok is performing a corporate shell game by selling a 45% stake to Oracle and friends to keep the feds happy. Reddit is fighting Australia's under-16 ban like it's a constitutional crisis, Louisiana's age-verification law just got benched by a judge, and Merriam-Webster officially crowned "slop" as the Word of the Year—which is fitting, given that OpenAI is selectively hiding chat logs from murder-suicides while their Chief Scientist warns that recursive AI self-improvement might end the human experiment by 2030. If the "intelligence explosion" doesn't get us, the CRASH Clock says we've got roughly 2.8 days before Elon's satellite swarm turns low-earth orbit into a permanent scrapyard.In our MEDIA CANDY segment, we mourn the transition year of Star Trek, which was mostly a series of unmitigated disasters and corporate retreats, though the Oscars moving to YouTube in 2029 means we can finally ignore them in 4K. Meta is testing a "pay-to-share-links" feature because they clearly haven't alienated creators enough, and a new study suggests Amazon's "dynamic pricing" is basically just a high-tech way to gouge public school districts for pencils. Moving to APPS & DOODADS, iOS 26.2 is here with a "Liquid Glass" slider—groundbreaking stuff, really—while Microsoft's Copilot+ push is effectively killing the laptop market by making 16GB of RAM a luxury item only a data center could love. Meanwhile, iRobot has officially sucked its last bit of dust into a Chapter 11 filing, proving that even a twenty-year head start can't save you from a 46 percent tariff and better Chinese competition.AT THE LIBRARY, we find out that librarians are ready to quit because people keep demanding books that only exist in a ChatGPT hallucination, proving once again that the "Information Age" was a lie. We descend into THE DARK SIDE WITH DAVE with the tireless Dave Bittner to discuss why modern movies feel like plastic, the bizarre paradox of James Cameron's Avatar dominance, and a bittersweet farewell to Rob Reiner. We wrap it up with the return of The Muppets, a look at plug-in solar panels for the budget-conscious prepper, and the Sedaris siblings proving that even grief can be a podcast topic. It's all the tech "progress" you never asked for, delivered with the appropriate amount of Gen-X side-eye.Show notes at https://gog.show/727Watch on YouTube: https://youtu.be/hHnGD4lIFzASponsors:MasterClass - Get up to 50% off at MASTERCLASS.com/GRUMPYOLDGEEKSPrivate Internet Access - Go to GOG.Show/vpn and sign up today. For a limited time only, you can get OUR favorite VPN for as little as $2.03 a month.SetApp - With a single monthly subscription you get 240+ apps for your Mac. Go to SetApp and get started today!!!1Password - Get a great deal on the only password manager recommended by Grumpy Old Geeks! gog.show/1passwordFOLLOW UPAmazon pulls its bad AI video recaps after Fallout falloutIN THE NEWSTesla used deceptive language to market Autopilot, California judge rulesTikTok agrees to deal to cede control of US business to American investor groupReddit sues Australia over underage social media banJudge blocks Louisiana's social media age verification lawMurder-suicide case shows OpenAI selectively hides data after users dieTrump orders creation of litigation task force to challenge state AI laws'Slop' is Merriam-Webster's word of the yearAnthropic's Chief Scientist Says We're Rapidly Approaching the Moment That Could Doom Us AllModel collapseOpenAI Is Going Into the New Year With Some Real Loser EnergyNew ‘CRASH Clock' Warns of 2.8-Day Window Before Likely Orbital CollisionA Facebook test makes link-sharing a paid feature for creatorsStudy links Amazon's algorithmic pricing with erratic, inflated costs for school districtsMEDIA CANDYA Man on the Inside S2Oh. What. Fun.The End of an EraThe West WingF1® The Movie - Apple TVThe Running ManWelcome to DerryWake Up Dead Man: A Knives Out MysteryIs it Cake?Apple TV releasing Pluribus season finale early next weekWarner Bros. Discovery rejects Paramount's hostile bid2025 Was a Turning Point for ‘Star Trek', Whether It Knew It or NotTHE ACADEMY PARTNERS WITH YOUTUBE FOR EXCLUSIVE GLOBAL RIGHTS TO THE OSCARS® AND OTHER ACADEMY CONTENT STARTING IN 2029APPS & DOODADSiOS 26.2 is here with another Liquid Glass tweak, new Podcasts features and moreOh, the Irony: Microsoft's Push for Copilot+ PCs Could Stall Laptop SalesiRobot has filed for bankruptcy and may be taken over by its primary supplierAT THE LIBRARYFlybot by Dennis E. TaylorMaking Space (The Time Traveler's Passport) by R. F. KuangFor a Limited Time Only (The Time Traveler's Passport) by Peng ShepherdLibrarians Are Tired of Being Accused of Hiding Secret Books That Were Made Up by AITHE DARK SIDE WITH DAVEDave BittnerThe CyberWireHacking HumansCaveatControl LoopOnly Malware in the BuildingWhy Movies Just Don't Feel "Real" AnymoreThe Avatar Paradox - Why Nobody Talks About These MoviesDon't F**k with James CameronEvery James Cameron Movie, Explained by James Cameron | Vanity Fair‘The Muppet Show' Returns for One Night Only Next FebruaryThe Muppet Show | Official Teaser | Disney+Small plug-in solar panels gain traction as an affordable way to cut electricity bills'You don't know what it's like till you lose a parent': Sedaris siblings share their grief storyCLOSING SHOUT-OUTS“Enshittification” YouTube“Enshittification” Spotify“Enshittification” SoundCloud (with a direct download)Len (a.k.a. Funny Name)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ranjan Roy from Margins is back for our weekly discussion of the latest tech news. We cover: 1) Recap of my Sam Altman interview 2) OpenAI's memory play 3) Deepening relationships between people and chatbots 4) Could an all-knowing AI assistant work? 5) Model vs. product revisited 6) OpenAI's enterprise play 7) The infrastructure bet 8) OpenAI's forthcoming AI device 9) AGI's meaning? 10) Google's fast Gemini flash models 11) Microsoft Copilot falling out of favor --- Enjoying Big Technology Podcast? Please rate us five stars ⭐⭐⭐⭐⭐ in your podcast app of choice. Want a discount for Big Technology on Substack + Discord? Here's 25% off for the first year: https://www.bigtechnology.com/subscribe?coupon=0843016b From Big Technology on Substack: Seven Big Thoughts on OpenAI's Strategy & Future Following My Sam Altman Conversationhttps://www.bigtechnology.com/p/seven-big-thoughts-on-openais-strategy Questions? Feedback? Write to: bigtechnologypodcast@gmail.com --- Wealthfront.com/bigtech. If eligible for the overall boosted 3.90% rate offered with this promo, your boosted rate is subject to change if the 3.25% base rate decreases during the 3-month promo period. The Cash Account, which is not a deposit account, is offered by Wealthfront Brokerage LLC ("Wealthfront Brokerage"), Member FINRA/SIPC, not a bank. The Annual Percentage Yield ("APY") on cash deposits as of 12/19/25, is representative, requires no minimum, and may change at any time. The APY reflects the weighted average of deposit balances at participating Program Banks, which are not allocated equally. Wealthfront Brokerage sweeps cash balances to Program Banks, where they earn the variable base APY. Instant withdrawals are subject to certain conditions and processing times may vary. Learn more about your ad choices. Visit megaphone.fm/adchoices

With modern development, we're almost never coding alone. Google, MDN, Stack Overflow, and now AI tools like ChatGPT, Copilot, and Gemini are always just a tab away. But what happens if that safety net disappears? In this edition of Web News, we explore the idea of offline programming - whether it's still realistic going into 2026, what skills it actually tests, and whether there's any real value in trying to code without constant internet access. Show Notes: https://www.htmlallthethings.com/podcast/the-art-of-offline-programming

Corporate learning used to measure success by the size of its course catalogue and the number of completions. That world is fading. Employees now have access to commercial-grade learning inside tools like ChatGPT and Gemini, and leaders expect proof that learning actually shifts performance, culture and results. Lori Niles-Hofmann thinks this is the reckoning the profession has needed for years. Lori is a long-time learning strategist and co-founder of Eight Levers, with more than twenty years of experience in L&D across international banking, consulting and marketing. She specializes in large-scale digital learning transformation and helps organizations use data, platforms and design to make learning a business driver instead of a content factory. Her book, "The Eight Levers of EdTech Transformation: A Field Guide to the New Future-Focused L&D," lays out a practical model for CLOs who know that the role must evolve. In this episode of Leadership NOW, we talk about: • Why L&D will be under extreme pressure from external learning experiences if it does not change • What it means to stop being a course factory and start running campaigns built around triggers and performance • Her view of the LMS as invisible middleware, living inside tools like Copilot, rather than a portal people “go to” • How to work with HR, IT and finance as part of a skills supply chain instead of a standalone training shop • The learning–work continuum, where every task can become a learning opportunity that feeds directly into output • Learning triage, closed-loop reporting and how data can move L&D from order taker to strategic partner Lori also shares why she believes we are only millimeters away from truly contextualized, personalized learning experiences at scale, and what learning leaders must do now to be ready. Find out more: Lori Niles-Hofmann: https://www.loriniles.com/ Dan Pontefract and the Leadership NOW podcast: https://www.danpontefract.com

Åhead of our last Friday episode of 2025, FCC Chairman Brendan Carr did The Vergecast an enormous favor: he went in front of Congress and said a bunch of wild things about regulation. So, of course, Nilay and David have to talk about them. For a really long time. After that, the hosts look at all the ways YouTube and Netflix are becoming more like one another, and then update the Go90 Scale of Doomed Streaming Services to round out the year. Finally, in the lightning round, there's talk of web apps, EVs, Bluesky, and the metaverse. Further reading: The Vergecast live at CES Brendan Carr doesn't regret his threats to broadcasters  Former FCC Chairman Michael Powell: ‘Cable companies are at the mercy of content companies' The Oscars will stream on YouTube in 2029  Netflix's next big TV game is FIFA soccer  My Favorite Murder and The Breakfast Club podcasts are ditching YouTube for Netflix  Warner Bros. wants its shareholders to reject Paramount's latest offer  Netflix is “100% committed” to releasing WB films in theaters.  Even Jared Kushner thinks the Paramount WB bid sucks. Peacock will bombard you with ads as soon as you open the app  HBO Max's new channels keep Friends and Game of Thrones playing 24/7  Instagram is putting Reels on your TV  LG forced a Copilot web app onto its TVs but will let you delete it Mercedes-Benz discontinues feature that syncs music to driving Ford's big bet on EVs didn't pan out — now it's pivoting to hybrids and energy storage Bluesky claims its new contact import feature is ‘privacy-first'  Gemini 3 Flash is here, bringing a ‘huge' upgrade to the Gemini app  The ChatGPT app store is here Alexa Plus' website is live for some users  Meta pauses third-party Horizon VR headsets program  Subscribe to The Verge for unlimited access to theverge.com, subscriber-exclusive newsletters, and our ad-free podcast feed.We love hearing from you! Email your questions and thoughts to vergecast@theverge.com or call us at 866-VERGE11. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Thanks to MSI for sponsoring this episode! Check out their MAG 272QP QD-OLED at https://lmg.gg/KS4hb Visit https://www.squarespace.com/WAN and use offer code WAN for 10% off Get an exclusive 15% discount on Saily data plans! Use code WANSHOW at checkout. Download Saily app or go to https://saily.com/wanshow Everything's giftable — Vessi Stormburst and Gloves are in stock & ready to wrap. Shop now: https://vessi.com/wanshow and get 15% off your first pair! • Free shipping • 30‑day returns • 1‑year warranty Get a Circuit Board skin for your device so dbrand can keep messing with Linus at https://dbrand.com/pcb Check out Dell's powerful business laptops at: https://lmg.gg/dellprowan Pick up a Secretlab Titan Evo Ergonomic Gaming Chair today at: https://lmg.gg/secretlabwan Get a special deal on Private Internet Access VPN today at https://www.piavpn.com/LinusWan Purchases made through some store links may provide some compensation to Linus Media Group. Learn more about your ad choices. Visit megaphone.fm/adchoices

It's YOUR time to #EdUp with Dr. Michael Webb, Director of Innovation, Capella UniversityIn this episode, part of our Academic Integrity Series, sponsored by ⁠Integrity4EducationYOUR cohost is Thomas Fetsch, CEO, Integrity4EducationYOUR host is ⁠Elvin Freytes⁠How does a university with 50,000 students across undergraduate, graduate & doctoral programs build ethical AI use into every course while treating academic misconduct as a teachable moment rather than just punishment?What happens when an institution offers free AI literacy courses (AI 1000 & AI 2000) to all students, faculty, staff & alumni & teaches them to use AI as a copilot instead of letting AI do the work for them?How does a focus on personalization & human centered learning through approved AI tools, quarterly faculty workshops & embedded ethical guidelines prepare students to use AI responsibly in both academics & their professional careers?Listen in to #EdUpThank YOU so much for tuning in. Join us on the next episode for YOUR time to EdUp!Connect with YOUR EdUp Team - ⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠Elvin Freytes⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠& ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Dr. Joe Sallustio⁠⁠⁠⁠⁠● Join YOUR EdUp community at ⁠The EdUp Experience⁠We make education YOUR business!P.S. Want to get early, ad-free access & exclusive leadership content to help support the show? Then ⁠⁠​subscribe today​⁠⁠ to lock in YOUR $5.99/m lifetime supporters rate! This offer ends December 31, 2025!

On this edition of the Sams Report, Gaming hardware is going up, Gaming sales are going down, and Copilot is forced upon us. Chapters: Intro: 00:00-1:00 Tech News: 1:00-4:12 Gaming News: 4:12-9:00 Questions: 9:00-20:00 Outro: 20:00-20:27 Links: - https://www.theverge.com/report/847056/microsoft-copilot-ai-vision-pc-assistant-christmas-holiday-ad - https://www.windowscentral.com/author/jez-corden

Emmanuel and Kyle are away on assignment, a medical emergency, trains cancelled over fake bridge collapse image, unremovable Copilot on LG TVs, Firefox will become a "modern AI browser", Amazon pulls AI-powered recaps from Prime Video.

Emmanuel and Kyle are away on assignment, a medical emergency, trains cancelled over fake bridge collapse image, unremovable Copilot on LG TVs, Firefox will become a "modern AI browser", Amazon pulls AI-powered recaps from Prime Video.

We were inundated with new Windows features in 2025, but which ones actually moved the needle? Fortnite isn't just back on iPhone and Android, it's available on Windows 11 on Arm, and it works great! Plus, 2 big mobile wins for Epic Games and some thoughts on the "right" way to roll out AI features.Windows 11 Best Windows 11 updates of 2025, in no particular order... Dark mode improvements to File Explorer Widgets major overhaul with separate widgets and Discovery feed Xbox Full Screen experience - especially good on handhelds, of course, but also any PC you use for gaming with a controller Click to Do (Copilot+ PC only) External fingerprint reader support for Windows Hello ESS -External/USB webcams supported by Windows Studio Effects (Copilot+ PC only) Quick Machine Recovery is the tip of a wave of new foundational features like Admin Protection, Smart App Control (updates), and more that go beyond surface-level look and feel Redesigned Start menu isn't perfect but it's a nice improvement Copilot Vision, though this type of thing may make more sense on phones AI features in Paint, Photos, Notepad, and Snipping Tool Natural language interactions like the agent in Settings, file search, and more (mostly Copilot+ PC only, but you can do this in Copilot as well) Bluetooth LE support for improved audio quality in game chat, voice calls Gaming on Windows 11 on Arm and Snapdragon X: Major steps forward, but the same issue as always Looking ahead to 2026: 26H1, Agentic features that work, potential Windows 12, and AI PCs AI An extensive new interview with Mustafa Suleyman confirms why this guy is special and how confusing it is that Copilot is so disrespected Microsoft Copilot is auto-installing on LG smart TVs and there's no way to remove it GPT-5.2 is OpenAI's answer to Gemini 3 ChatGPT Images is OpenAI's answer to Nano Banana Pro Disney invests $1 billion OpenAI, sues Google Opera Neon is now generally available for $20 per month AI is moving quick as we all know but the bigger issue may be the incessant marketing about features like agents that don't even work now Microsoft is getting pushback on forced Copilot usage, price hikes Google is expanding its use of "experiments" outside of mainstream products with things like NotebookLM, Mixboard, CC, and much more. Maybe this is the better approach: Test separately and then integrate it into existing products Oddly enough, Microsoft does have a Windows AI Lab for this kind of experimentation Many small models vs. one big LLM in the cloud Mobile Fortnite is back in the Google Play Store in the U.S. as Google plays nice Apple loses its contempt appeal, the end of "junk fees" (Apple Tax) is in sight Xbox and gaming Xbox December Update has one big update for the mobile app and one big update for Xbox Wireless Headphones There's a new Xbox Developer Direct coming in January Half-Life 3 may really be happening, but it will be a Steam Machine launch title so it could be a while Tips & picks Tip of the year: De-enshittify Windows 11 App pick of the year: Fortnite RunAs Radio this week: Zero Trust in 2026 with Michele Bustamante Brown liquor pick of the week: Lark Symphony No. 1 These show notes have been truncated due to length. For the full show notes, visit https://twit.tv/shows/windows-weekly/episodes/963 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Sponsors: auraframes.com/ink framer.com/design promo code WW outsystems.com/twit cachefly.com/twit

We were inundated with new Windows features in 2025, but which ones actually moved the needle? Fortnite isn't just back on iPhone and Android, it's available on Windows 11 on Arm, and it works great! Plus, 2 big mobile wins for Epic Games and some thoughts on the "right" way to roll out AI features.Windows 11 Best Windows 11 updates of 2025, in no particular order... Dark mode improvements to File Explorer Widgets major overhaul with separate widgets and Discovery feed Xbox Full Screen experience - especially good on handhelds, of course, but also any PC you use for gaming with a controller Click to Do (Copilot+ PC only) External fingerprint reader support for Windows Hello ESS -External/USB webcams supported by Windows Studio Effects (Copilot+ PC only) Quick Machine Recovery is the tip of a wave of new foundational features like Admin Protection, Smart App Control (updates), and more that go beyond surface-level look and feel Redesigned Start menu isn't perfect but it's a nice improvement Copilot Vision, though this type of thing may make more sense on phones AI features in Paint, Photos, Notepad, and Snipping Tool Natural language interactions like the agent in Settings, file search, and more (mostly Copilot+ PC only, but you can do this in Copilot as well) Bluetooth LE support for improved audio quality in game chat, voice calls Gaming on Windows 11 on Arm and Snapdragon X: Major steps forward, but the same issue as always Looking ahead to 2026: 26H1, Agentic features that work, potential Windows 12, and AI PCs AI An extensive new interview with Mustafa Suleyman confirms why this guy is special and how confusing it is that Copilot is so disrespected Microsoft Copilot is auto-installing on LG smart TVs and there's no way to remove it GPT-5.2 is OpenAI's answer to Gemini 3 ChatGPT Images is OpenAI's answer to Nano Banana Pro Disney invests $1 billion OpenAI, sues Google Opera Neon is now generally available for $20 per month AI is moving quick as we all know but the bigger issue may be the incessant marketing about features like agents that don't even work now Microsoft is getting pushback on forced Copilot usage, price hikes Google is expanding its use of "experiments" outside of mainstream products with things like NotebookLM, Mixboard, CC, and much more. Maybe this is the better approach: Test separately and then integrate it into existing products Oddly enough, Microsoft does have a Windows AI Lab for this kind of experimentation Many small models vs. one big LLM in the cloud Mobile Fortnite is back in the Google Play Store in the U.S. as Google plays nice Apple loses its contempt appeal, the end of "junk fees" (Apple Tax) is in sight Xbox and gaming Xbox December Update has one big update for the mobile app and one big update for Xbox Wireless Headphones There's a new Xbox Developer Direct coming in January Half-Life 3 may really be happening, but it will be a Steam Machine launch title so it could be a while Tips & picks Tip of the year: De-enshittify Windows 11 App pick of the year: Fortnite RunAs Radio this week: Zero Trust in 2026 with Michele Bustamante Brown liquor pick of the week: Lark Symphony No. 1 These show notes have been truncated due to length. For the full show notes, visit https://twit.tv/shows/windows-weekly/episodes/963 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Sponsors: auraframes.com/ink framer.com/design promo code WW outsystems.com/twit cachefly.com/twit

We were inundated with new Windows features in 2025, but which ones actually moved the needle? Fortnite isn't just back on iPhone and Android, it's available on Windows 11 on Arm, and it works great! Plus, 2 big mobile wins for Epic Games and some thoughts on the "right" way to roll out AI features.Windows 11 Best Windows 11 updates of 2025, in no particular order... Dark mode improvements to File Explorer Widgets major overhaul with separate widgets and Discovery feed Xbox Full Screen experience - especially good on handhelds, of course, but also any PC you use for gaming with a controller Click to Do (Copilot+ PC only) External fingerprint reader support for Windows Hello ESS -External/USB webcams supported by Windows Studio Effects (Copilot+ PC only) Quick Machine Recovery is the tip of a wave of new foundational features like Admin Protection, Smart App Control (updates), and more that go beyond surface-level look and feel Redesigned Start menu isn't perfect but it's a nice improvement Copilot Vision, though this type of thing may make more sense on phones AI features in Paint, Photos, Notepad, and Snipping Tool Natural language interactions like the agent in Settings, file search, and more (mostly Copilot+ PC only, but you can do this in Copilot as well) Bluetooth LE support for improved audio quality in game chat, voice calls Gaming on Windows 11 on Arm and Snapdragon X: Major steps forward, but the same issue as always Looking ahead to 2026: 26H1, Agentic features that work, potential Windows 12, and AI PCs AI An extensive new interview with Mustafa Suleyman confirms why this guy is special and how confusing it is that Copilot is so disrespected Microsoft Copilot is auto-installing on LG smart TVs and there's no way to remove it GPT-5.2 is OpenAI's answer to Gemini 3 ChatGPT Images is OpenAI's answer to Nano Banana Pro Disney invests $1 billion OpenAI, sues Google Opera Neon is now generally available for $20 per month AI is moving quick as we all know but the bigger issue may be the incessant marketing about features like agents that don't even work now Microsoft is getting pushback on forced Copilot usage, price hikes Google is expanding its use of "experiments" outside of mainstream products with things like NotebookLM, Mixboard, CC, and much more. Maybe this is the better approach: Test separately and then integrate it into existing products Oddly enough, Microsoft does have a Windows AI Lab for this kind of experimentation Many small models vs. one big LLM in the cloud Mobile Fortnite is back in the Google Play Store in the U.S. as Google plays nice Apple loses its contempt appeal, the end of "junk fees" (Apple Tax) is in sight Xbox and gaming Xbox December Update has one big update for the mobile app and one big update for Xbox Wireless Headphones There's a new Xbox Developer Direct coming in January Half-Life 3 may really be happening, but it will be a Steam Machine launch title so it could be a while Tips & picks Tip of the year: De-enshittify Windows 11 App pick of the year: Fortnite RunAs Radio this week: Zero Trust in 2026 with Michele Bustamante Brown liquor pick of the week: Lark Symphony No. 1 These show notes have been truncated due to length. For the full show notes, visit https://twit.tv/shows/windows-weekly/episodes/963 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Sponsors: auraframes.com/ink framer.com/design promo code WW outsystems.com/twit cachefly.com/twit

SaaStr 833: AI and the Death of the 2021 Sales Playbook with SaaStr CEO and Founder Jason Lemkin Join SaaStr CEO and Founder Jason Lemkin from SaaStr London as we tackle pressing topics in AI and sales during an engaging AMA session. From discussing the evolution of inbound vs. outbound sales to detailing the transformative impact of AI on sales roles and outbound strategies, this session covers it all. Learn about the importance of product expertise for selling AI solutions, the rise of AI SDRs, and why knowing your top three problems is crucial for effective outbound marketing. Plus, discover insights on the rapidly improving capabilities of AI agents and their implications for competitive moats. Whether you're a sales professional, marketer, or tech enthusiast, this episode is packed with actionable insights and future trends in the AI landscape.  --------------------- This episode is Sponsored in part by HappyFox: Imagine having AI agents for every support task — one that triages tickets, another that catches duplicates, one that spots churn risks. That'd be pretty amazing, right? HappyFox just made it real with Autopilot. These pre-built AI agents deploy in about 60 seconds and run for as low as 2 cents per successful action. All of it sits inside the HappyFox omnichannel, AI-first support stack — Chatbot, Copilot, and Autopilot working as one. Check them out at happyfox.com/saastr   --------------------- Hey everybody, the biggest B2B + AI event of the year will be back - SaaStr AI in the SF Bay Area, aka the SaaStr Annual, will be back in May 2026.  With 68% VP-level and above, 36% CEOs and founders and a growing 25% AI-first professionals, this is the very best of the best S-tier attendees and decision makers that come to SaaStr each year.   But here's the reality, folks: the longer you wait, the higher ticket prices can get. Early bird tickets are available now, but once they're gone, you'll pay hundreds more so don't wait.  Lock in your spot today by going to podcast.saastrannual.com to get my exclusive discount SaaStr AI SF 2026. We'll see you there.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  Explore how Merethe Stave demonstrates that building a strong Teams culture is essential for successful AI and Copilot adoption in business. This episode unpacks practical strategies for overcoming resistance, integrating AI into daily workflows, and fostering trust and transparency. Gain actionable insights to help your organisation thrive in the evolving digital landscape. 

We were inundated with new Windows features in 2025, but which ones actually moved the needle? Fortnite isn't just back on iPhone and Android, it's available on Windows 11 on Arm, and it works great! Plus, 2 big mobile wins for Epic Games and some thoughts on the "right" way to roll out AI features.Windows 11 Best Windows 11 updates of 2025, in no particular order... Dark mode improvements to File Explorer Widgets major overhaul with separate widgets and Discovery feed Xbox Full Screen experience - especially good on handhelds, of course, but also any PC you use for gaming with a controller Click to Do (Copilot+ PC only) External fingerprint reader support for Windows Hello ESS -External/USB webcams supported by Windows Studio Effects (Copilot+ PC only) Quick Machine Recovery is the tip of a wave of new foundational features like Admin Protection, Smart App Control (updates), and more that go beyond surface-level look and feel Redesigned Start menu isn't perfect but it's a nice improvement Copilot Vision, though this type of thing may make more sense on phones AI features in Paint, Photos, Notepad, and Snipping Tool Natural language interactions like the agent in Settings, file search, and more (mostly Copilot+ PC only, but you can do this in Copilot as well) Bluetooth LE support for improved audio quality in game chat, voice calls Gaming on Windows 11 on Arm and Snapdragon X: Major steps forward, but the same issue as always Looking ahead to 2026: 26H1, Agentic features that work, potential Windows 12, and AI PCs AI An extensive new interview with Mustafa Suleyman confirms why this guy is special and how confusing it is that Copilot is so disrespected Microsoft Copilot is auto-installing on LG smart TVs and there's no way to remove it GPT-5.2 is OpenAI's answer to Gemini 3 ChatGPT Images is OpenAI's answer to Nano Banana Pro Disney invests $1 billion OpenAI, sues Google Opera Neon is now generally available for $20 per month AI is moving quick as we all know but the bigger issue may be the incessant marketing about features like agents that don't even work now Microsoft is getting pushback on forced Copilot usage, price hikes Google is expanding its use of "experiments" outside of mainstream products with things like NotebookLM, Mixboard, CC, and much more. Maybe this is the better approach: Test separately and then integrate it into existing products Oddly enough, Microsoft does have a Windows AI Lab for this kind of experimentation Many small models vs. one big LLM in the cloud Mobile Fortnite is back in the Google Play Store in the U.S. as Google plays nice Apple loses its contempt appeal, the end of "junk fees" (Apple Tax) is in sight Xbox and gaming Xbox December Update has one big update for the mobile app and one big update for Xbox Wireless Headphones There's a new Xbox Developer Direct coming in January Half-Life 3 may really be happening, but it will be a Steam Machine launch title so it could be a while Tips & picks Tip of the year: De-enshittify Windows 11 App pick of the year: Fortnite RunAs Radio this week: Zero Trust in 2026 with Michele Bustamante Brown liquor pick of the week: Lark Symphony No. 1 These show notes have been truncated due to length. For the full show notes, visit https://twit.tv/shows/windows-weekly/episodes/963 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Sponsors: auraframes.com/ink framer.com/design promo code WW outsystems.com/twit cachefly.com/twit

What You'll Learn in This Episode:Why great systems fail without a motivated teamThe difference between an employee and a true co-pilotDr. Noel Lloyd's 5 non-negotiable rules for writing a chiropractic mission statementWhy your mission must be 20 words or less (and “t-shirt worthy”)How to turn mission and vision into daily action—not wallpaperReal chiropractic mission statement examples that passed the testHow vision creates retention, culture, and long-term growthThe leadership habit that embeds motivation into your practice cultureA simple team exercise you can implement this weekKey Takeaway:Your practice doesn't stall because you lack talent or tools—it stalls when your team lacks alignment, ownership, and belief. When your mission and vision are lived daily, motivation replaces resistance and progress accelerates.Action Steps:Schedule a dedicated team session this week to:Write or refine your practice mission togetherBuild a vivid, first-person vision of your ideal practice dayShare patient success stories that bring both to lifeConsistency, not intensity, is what makes this work.

In this episode of the AI Agent & Copilot Podcast, John Siefert, CEO of Dynamic Communities and Cloud Wars, is joined by AJ Ansari, Microsoft MVP and member of the programming committee for the AI Agent & Copilot Summit. The conversation focuses on what enterprises should really be looking for as agentic AI adoption matures.Key TakeawaysReal-world stories over hype: As interest in agentic AI surges, Ansari notes a sharp increase in speaker submissions driven by practitioners who have moved beyond experimentation. The most valuable content, he explains, comes from organizations that have tried, failed, learned, and succeeded—particularly those using AI to tackle concrete business challenges like efficiency, productivity, and margin pressure. Those real-world stories are “worth the price of admission,” he says.Practical impact and ROI: While aspirational innovation has its place, conference attendees want takeaways they can actually apply. According to Ansari, the best sessions balance vision with execution—so attendees leave knowing not just what's possible, but how their investment in agentic AI will translate into measurable business outcomes.Clarity before AI: One standout insight is Ansari's “Clarity Method,” which urges organizations to step back before defaulting to AI. Not every problem requires agents or copilots. Some can be solved through process changes, automation, or application updates. AI should be applied deliberately, once it's clear it's the best solution, not just the newest one.What to expect at the AI Agent & Copilot Summit: The upcoming AI Agent & Copilot Summit emphasizes an intimate, peer-driven experience with a mix of main-stage discussions and deep-dive master classes. Expect practical guidance, candid discussions about risks and security, and a community willing to “pull back the curtain” and share lessons learned, because, as Ansari puts it, this isn't a zero-sum game.Maximizing the conference experience: Ansari encourages attendees to plan ahead: identify must-see sessions, leave room for serendipity, and prioritize networking. “Come with an appetite to learn,” he advises, noting that some of the most valuable insights emerge from hallway conversations and peer exchanges. Visit Cloud Wars for more.

We were inundated with new Windows features in 2025, but which ones actually moved the needle? Fortnite isn't just back on iPhone and Android, it's available on Windows 11 on Arm, and it works great! Plus, 2 big mobile wins for Epic Games and some thoughts on the "right" way to roll out AI features.Windows 11 Best Windows 11 updates of 2025, in no particular order... Dark mode improvements to File Explorer Widgets major overhaul with separate widgets and Discovery feed Xbox Full Screen experience - especially good on handhelds, of course, but also any PC you use for gaming with a controller Click to Do (Copilot+ PC only) External fingerprint reader support for Windows Hello ESS -External/USB webcams supported by Windows Studio Effects (Copilot+ PC only) Quick Machine Recovery is the tip of a wave of new foundational features like Admin Protection, Smart App Control (updates), and more that go beyond surface-level look and feel Redesigned Start menu isn't perfect but it's a nice improvement Copilot Vision, though this type of thing may make more sense on phones AI features in Paint, Photos, Notepad, and Snipping Tool Natural language interactions like the agent in Settings, file search, and more (mostly Copilot+ PC only, but you can do this in Copilot as well) Bluetooth LE support for improved audio quality in game chat, voice calls Gaming on Windows 11 on Arm and Snapdragon X: Major steps forward, but the same issue as always Looking ahead to 2026: 26H1, Agentic features that work, potential Windows 12, and AI PCs AI An extensive new interview with Mustafa Suleyman confirms why this guy is special and how confusing it is that Copilot is so disrespected Microsoft Copilot is auto-installing on LG smart TVs and there's no way to remove it GPT-5.2 is OpenAI's answer to Gemini 3 ChatGPT Images is OpenAI's answer to Nano Banana Pro Disney invests $1 billion OpenAI, sues Google Opera Neon is now generally available for $20 per month AI is moving quick as we all know but the bigger issue may be the incessant marketing about features like agents that don't even work now Microsoft is getting pushback on forced Copilot usage, price hikes Google is expanding its use of "experiments" outside of mainstream products with things like NotebookLM, Mixboard, CC, and much more. Maybe this is the better approach: Test separately and then integrate it into existing products Oddly enough, Microsoft does have a Windows AI Lab for this kind of experimentation Many small models vs. one big LLM in the cloud Mobile Fortnite is back in the Google Play Store in the U.S. as Google plays nice Apple loses its contempt appeal, the end of "junk fees" (Apple Tax) is in sight Xbox and gaming Xbox December Update has one big update for the mobile app and one big update for Xbox Wireless Headphones There's a new Xbox Developer Direct coming in January Half-Life 3 may really be happening, but it will be a Steam Machine launch title so it could be a while Tips & picks Tip of the year: De-enshittify Windows 11 App pick of the year: Fortnite RunAs Radio this week: Zero Trust in 2026 with Michele Bustamante Brown liquor pick of the week: Lark Symphony No. 1 These show notes have been truncated due to length. For the full show notes, visit https://twit.tv/shows/windows-weekly/episodes/963 Hosts: Leo Laporte, Paul Thurrott, and Richard Campbell Sponsors: auraframes.com/ink framer.com/design promo code WW outsystems.com/twit cachefly.com/twit

In his book, The Coming Wave, the CEO of Microsoft AI laid out the risks of AI tech bluntly. "These tools will only temporarily augment human intelligence. They will make us smarter and more efficient for a time, and will unlock enormous amounts of economic growth, but they are fundamentally labor-replacing," he wrote. Suleyman advocated for regulatory oversight and other government interventions, such as new taxes on autonomous systems and a universal basic income to prevent a socioeconomic collapse. This book was published before Suleyman joined Microsoft. Satya Nadella is more optimistic than his new deputy. In an interview at Microsoft headquarters, while sitting next to his human chief of staff, Nadella said that his Copilot assistants wouldn't replace his human assistant. As his chief of staff sat typing notes of the conversation on her tablet, Nadella acknowledged that AI will cause "hard displacement and changes in labor pools," including for Microsoft. Judson Althoff, Chief Commercial Officer, said that Nadella was pressuring his team to find ways to use AI to increase revenue without adding headcount. Read the rest of The Challenge of AI

Quality Corner Show Host Nick Dorich, PharmD, welcomes back Richard Waithe, PharmD, COO of Pyrls, to discuss the integration of Pyrls with EQUIPP Copilot and how this can supercharge clinical pharmacy workflow.This episode focuses on how this powerful combination is helping pharmacists improve patient outreach, enhance consultations, and drive better health outcomes by dramatically improving access to essential drug information.

Timestamps: 0:00 ya just come craaaawlin' back 0:12 Microsoft denies Copilot sales low 2:02 RAM crisis price increases 3:34 Micro Center! 4:13 QUICK BITS INTRO 4:18 Roomba maker files for bankruptcy 5:15 Google taking away features 6:02 Panther Lake chip spotted, Arc B770 6:56 Automated AI 7:42 US Tech Force 8:28 ADHD 'audio shield' NEWS SOURCES: https://lmg.gg/ySUPL Learn more about your ad choices. Visit megaphone.fm/adchoices

Topics CoveredAI efficiency vs. AI opportunity in modern B2B orgsUse cases across Claude, Gemini, Copilot, and ChatGPTClaude for Excel outperforming native pluginsAI-powered brand visibility audits (AIO, GEO)Building MVPs from product demos using GeminiAutomating reporting and funnel analysis with ChatGPT & GeminiCustom GPTs for keyword analysis and lead quality reviewsAI system design in regulated or high-security environmentsFramework-based AI prompting for repeatable resultsTesting rigor and prompt engineering for trustable AI outputQuestions This Video Helps AnswerHow can B2B marketing teams use AI to save time and create net-new strategic opportunities?What LLM (Claude, ChatGPT, Gemini, Copilot) is best for specific tasks like Excel, brand analysis, or creative reviews?How do I know if AI-generated reporting is accurate enough to trust?What's a good prompt structure to consistently get usable output from ChatGPT or Gemini?How can I explain AIO (AI Optimization) visibility and results to executives?Jobs, Roles, and Responsibilities MentionedMarketing teamsSales teamsFinance and accounting departmentsHR and admin functionsDemand gen strategistsOperations and supply chain leadersAI consultants and systems integratorsCreative and copywriting leadsIT and cybersecurity teamsExecutive and portfolio leadershipKey TakeawaysAI tools should be evaluated by outcome, not branding—Claude may outperform Copilot in Excel.Reframing workflows to be AI-native rather than AI-assisted unlocks transformational gains.Demand marketers can use LLMs to streamline reporting, extract funnel insights, and improve creative alignment.Framework-driven prompting (like SPEC) helps generate consistent, high-trust outputs.Custom AI workflows (e.g., for lead scoring, brand checks) can scale across clients and teams without deep coding.Generative AI is a tool for internal enablement, not just public content.

I'm smiling as I release this episode as it is a little difference. I've been using AI for ideas, definitions, and other things the last few months, and I'm so intrigued with how it just knows things – it remembers and it does research so fast. Anyway – the last few weeks I've not gotten any inspiration coming my way for episodes. I've gone through a lot of challenges with support for the work I'm doing in Utah and it has just made life heavy this year. It is hard to be inspiring on this podcast, when I'm not feeling inspired. I need to do better.Just for fun, I asked Copilot to give me some text for an "inspiring 10-minute podcast script for my podcast Unleashing Sister Saints, which is for women in The Church of Jesus Christ of Latter-day Saints." It came back with 4-5 segments, and then I asked it to expand each one, so this is what I've got. Copilot has named this episode “Arise and Shine: The Power of Sisterhood in Christ.” So, for this episode I read what AI produced, and it was pretty good, actually! I felt a little inspired myself when I was reading it! :)

Summary:In this episode of What's the Yap?, Matt Reiners reunites with Rachel Keller to unpack Microsoft's year-end report on 37.5 million Co-Pilot chats. From health and wellness searches to late-night existential questions, this data offers a compelling look into human behavior—and how senior living communities can meet people where they are. Rachel and Matt share actionable insights for operators, marketers, and innovators navigating the future of AI.Timestamps:1:35 – Rachel shares life updates and her creative library project2:41 – What the Co-Pilot data reveals about how people are using AI4:25 – The surprising dominance of emotional support and health-related queries6:00 – Why your community needs a “chat strategy” in 20267:26 – How Matt used ChatGPT to tackle personal health goals9:09 – Late-night AI chats: from philosophy to Valentine's Day struggles11:03 – What this means for the adult daughter searching for care13:33 – Final thoughts on how senior living can show up in AI tools

Welcome back to Intellicast! On today's episode, Brian is joined by Lilah Raynor, CEO of Logica Research, to break down the newest edition of their Future of Money report. The report is one of the most consistent and revealing longitudinal studies on how Americans think about money, work, and the economy. This semi-annual study, which has been running since 2017, offers an in-depth look at the financial mindset of U.S. consumers, and this wave highlights some of the clearest shifts in sentiment to date. Kicking off the episode, Brian and Lilah discuss Americans' overall mood of the economy. According to the latest data, half of Americans believe the economy is worse than it was six months ago, and a third expect it to get worse over the next year. Even among those who describe themselves as financially stable, financial stress remains high, with many feeling stretched thin by rising costs, housing pressures, and inconsistent income trends. The conversation then shifts to how Americans are adjusting. Lilah shares that this wave shows a notable uptick in emergency savings behaviors. At the same time, people are making trade-offs in discretionary spending, cutting back on dining, entertainment, and nonessential purchases while prioritizing everyday needs. Brian and Lilah also explore how the Future of Money report offers a window into the changing work mindset. Job movement intent has increased compared to the spring wave, and more people are open to switching jobs if they believe they can improve their stability or flexibility. Some of this is linked to economic pressure, but a growing portion is connected to technology-driven job anxiety, particularly for younger generations. That leads directly into one of the most fascinating sections of the report: AI at work. This wave shows that over half of Americans are now using AI tools in the workplace, with ChatGPT, Gemini, and Copilot topping the list. Lilah explains that while AI adoption is increasing, it's also creating uncertainty for those whose roles involve repetitive or administrative tasks. Younger workers, in particular, feel that AI is reshaping the path for entry-level opportunities. The episode also touches on the report's findings around saving, spending, and consumer behaviors across demographics. Lilah highlights differences across generations, noting that younger consumers are balancing optimism with caution, while older generations are more skeptical about the economic outlook but often feel more financially prepared. Together, these segments paint a complex picture of today's financial mindset — one shaped equally by economic strain, evolving technology, and long-term uncertainty. In the final segment, Brian and Lilah reflect on why long-running studies like the Future of Money matter. With nearly a decade of continuous data, the report helps brands, financial institutions, and researchers understand not just where consumers are today, but how and why their behaviors are changing over time. You can download your copy of The Future of Money here. You can learn more about Logica Research by visiting their website: https://logicaresearch.com/ You can connect with Lilah via email at LRaynor@logicaresearch.com or via LinkedIn here. Thanks for tuning in! Want to download your copy of The Sample Landscape: 2025 Edition? Get it here:  https://content.emi-rs.com/sample-landscape-report-2025 Did you miss one of our webinars or want to get some of our whitepapers and reports? You can find it all on our Resources page on our website here. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Game Awards for 2025, have come and gone.  And... Yeah...  ----more----   SPECIAL ANNOUNCEMENT It's that time of year - The XboxCast Game Awards for 2025! And voting is now live. Get voting now!   And now on with The Regular Show!  

Also, why is that Copilot button on your LG TV making so many people so mad?Starring Tom Merritt and Robb DunewoodShow notes can be found here. Hosted on Acast. See acast.com/privacy for more information.

Sarah Rahall-Lunsford, the visionary behind Centered Strategies Consulting, joins us to share her unexpected leap from marketing to sales and business development. Her journey began with a simple piece of advice that transformed her approach, leading her to success in helping companies translate their expertise into effective sales strategies, particularly in professional services. Sarah's insights into understanding client needs and matching them with the right solutions frame sales as a service, emphasizing continuous improvement and the power of clear communication to truly stand out.  Our conversation with Sarah explores the fundamentals of effective marketing strategies that enable businesses to differentiate themselves in a saturated market. By honing in on what clients truly want and employing storytelling to highlight the unique benefits of their offerings, businesses can create a memorable impression. We focus on the vital role of data analysis for businesses navigating growth, as understanding trends and improving hit rates can significantly enhance competitiveness and better manage constraints.  Lastly, we dive into optimizing CRM systems and the transformative role of AI. Sarah articulates the challenges businesses face with data management and CRM implementation, advocating for streamlined processes that make data actionable. We discuss the integration of AI tools like Google Gemini and Copilot for Sales, which act as virtual assistants to improve productivity and engagement. Sarah shares her experiences using AI for efficient note-taking and data analysis, offering valuable insights for those looking to leverage AI in their business strategies.  Sarah Rahall-Lunsford brings over 20 years of experience driving business growth through pragmatic, consensus-driven strategies in business development and marketing. She has held senior leadership roles, including Director of Sales and Marketing for an international home furnishings brand and SVP of Business Development for a $450M ENR Top 15 transportation firm.  Sarah has led successful capture planning programs with win rates over 50%, generating $1.5B in contracts over the past decade. She managed a 20-person BD coordinator team, developed training programs, and helped build a national M&A strategy—from research and reporting to strategic intent presentations.  She holds a master's degree in organizational communication from Pepperdine University, where she led the Speech Laboratory, and a bachelor's in communication with a journalism minor from Butler University, where she also directed the Speaker's Lab.    Quotes:  On the Role of Marketing: "In a saturated market, standing out means truly connecting with decision-makers and focusing on what clients want to buy, not just what we want to sell."  On Data Management: "Companies often get trapped in a cycle of maintaining the status quo with CRM systems. It's essential to streamline processes and focus on making data actionable."  Integrating AI Tools: "AI tools like Google Gemini and Copilot for Sales are transforming CRM by acting as virtual assistants, improving productivity and engagement."  Navigating Growth Constraints: "Understanding trends and improving hit rates can significantly enhance competitiveness, helping businesses manage growth constraints more effectively."  On CRM Systems: "A CRM should work for the user, not against them. It's about stripping systems down to essential functions to avoid overwhelming users."    Links:   Sarah's LinkedIn - https://www.linkedin.com/in/sarah-rahall-lunsford-25883216/ Centered Strategies Consulting - https://www.centeredstrategiesconsulting.com Find this episode and all other Sales Lead Dog episodes at https://empellorcrm.com/salesleaddog/ Get your free copy of CRM Shouldn't Suck at https://crmshouldntsuck.com 

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  Explore how Microsoft, through the expertise of Aisha Hasan, is evolving governance and agent management in the age of AI. Learn practical strategies for balancing innovation, risk, and compliance as Copilot Studio and Agent 365 reshape enterprise workflows. Discover actionable insights for building, governing, and upskilling in applied AI.

Key TakeawaysSummit expectations: With so many people dipping their toes into the AI, Copilot, and agentic capabilities of Microsoft, Nancie expects the AI Agent & Copilot Summit to be filled with exciting stories about the outcomes and how people are leveraging and benefiting from it. She also anticipates seeing more exploratory customer case studies demonstrating the shift from conversational Copilot side to the agentic side. "I'm expecting to see much more of that understanding, how to use the full capability of the agentic feature."Selecting speakers: As part of the AI Agent & Copilot Summit Programming Committee Board, Nancie has been involved with selecting sessions for the event. She considers criteria for sessions, such as applying real-world use cases, demonstrating outcomes, and providing clarity on how organizations are benefiting. "It's less about the fear of 'How do I use this?' We should be able to see a good balance between business and technical perspectives," and how to launch safely, she shares.Moving forward in confidence: Those who attend the AI Agent & Copilot Summit will be able to move forward in adopting the technology in confidence and understanding the path to success. It's important to look at the holistic process so the end customers understand all the features available to update business processes as well as be able to work in a co-creation, collaborative way.AI impact: Attendees can gain guidance at the event on applying AI within their own careers, as it can add a competitive edge not only to businesses but also at the career level. Individuals can reflect on how AI will impact professional roles and leadership. The event provides a space to consider what career paths look like in the age of AI. "I see this event as an opportunity for people not just to attend sessions but to collaborate and talk with others who are attending so that they can learn from each other and network with each other, and just build their careers." Visit Cloud Wars for more.

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM