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I was working with a beloved client recently, a powerhouse entrepreneur and mama of three. She's already built a successful career as a PR strategist for authors, and now she's feeling the pull to bring that same gift to more heart-led non-profits. At the end of our session, I pulled a card like I often do. A woman on her hands and knees, birds circling around her. Faith in the Process, from Alana Fairchild's Sacred Rebels Oracle deck. That night, I shuffled again, just to check. Same card. The next morning, before we recorded this episode, I shuffled a third time. I pulled two cards, just in case, because apparently I still don't fully trust my own inner knowing (working on it).
Waiting for a better time to figure out AI is going to cost you more than you realize, and most spa CEOs won't see it until the gap is already too wide to close quickly. The businesses building AI into their operations right now are not just writing captions faster. They are running entirely different operations. This episode walks through the four stages of AI adoption inside a spa business, The Copy-Paster, The Prompter, The Trainer, and The AI Employer, so you can see exactly where you are and what it takes to get to the next stage. Daniela shares what's working inside Addo Aesthetics right now, including how a team of eight humans runs alongside twenty-seven active AI employees and where that number is headed by the end of the year. If you have ever felt like AI is taking more time than it saves, or like the output never sounds like you no matter how long you spend prompting, this episode is for you. The problem is not the tool. It is the stage you are in, and knowing the difference changes everything. In this episode, we discuss: The four distinct stages of AI adoption and what each one actually looks like inside a real spa business Why most spa owners are stuck in Stage 2 and the one shift that moves them into Stage 3 How Addo Aesthetics built a team of 27 active AI employees alongside 8 humans What an AI onboarding employee looks like in practice and why it saves a full week of owner time per new hire The question that changes how you think about every repeatable task in your business How to use your "what feels heavy" check-ins with your human team to build your next AI employee The data behind why waiting is no longer a neutral decision in 2026 Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
Confession time. I was the kid with the "I am me, I'm ok" poster taped up in my room. I was desperate to feel confident and ok, and yeah, it's embarrassing, but it helped. My mom, who was a lot like Stuart Smalley (if you remember that SNL skit, the guy who looks in the mirror and reminds himself he's good enough, smart enough, and gosh darn it, worthy), encouraged me to hang it up after a devastating seventh grade experience. My own personal Mean Girls encounter. I had just started at a new junior high, and it felt like every rule of friendship and belonging got flipped upside down overnight. Everyone I was friends with landed on the red team. I got placed on purple. I was shocked by how brutal girls I once called my besties could be. And while I found new friends eventually, something else took root first. A belief that I needed to change. That I needed to fix myself. That belief followed me for years. It played out in my first marriage, until I had a shocking awareness and awakening. There was never anything wrong with me. There was only the belief that I wasn't cool enough, smart enough, pretty enough, whatever word fits for you. This week's episode is all about that exact fallacy, the idea that you need to fix yourself. My guest Leonard Jacobson has had nine awakenings, and what he shares about presence and the truth of who you are is something I wish my 13 year old self could've heard.. I hope this one helps you remember there's nothing in you to fix. Ever. Friend, you are good enough, smart enough, and worthy of everything you desire. You always were. Period. Bio Leonard Jacobson is an internationally recognized spiritual teacher, author, and founder of the Conscious Living Foundation. For more than four decades, he has taught a practical path of awakening based on Presence, self-awareness, and conscious living. Since his first awakening in 1981, Leonard has shared his teachings with thousands of people around the world through retreats, workshops, books, and online programs. He is the author of seven books, including Words from Silence, Embracing the Present, Bridging Heaven & Earth, Liberating Jesus, Life Beyond the Ego, and In Seach of the Light, a children's picture book. His books have been translated into numerous languages. Key Topics Leonard Jacobson's awakening journey The nature of God and oneness Practices for awakening and presence The role of the ego in spiritual growth Revealing the truth about Jesus and Christ consciousness The importance of responsibility and self-awareness in awakening About Leonard Jacobson Leonard Jacobson is an internationally recognized spiritual teacher, author, and founder of the Conscious Living Foundation. For over four decades he's taught a practical path to awakening rooted in presence, self-awareness, and conscious living. He's the author of seven books, including Words from Silence and Life Beyond the Ego, and his newest project, the film Liberating Jesus, offers a fresh look at Jesus's teachings through the lens of presence and unconditional love. About Your Host, Julie Reisler Julie Reisler is a heart-led intuitive guide, TEDx speaker, author, and host of The You-est You® Podcast. For over 15 years, she has helped high-achieving souls reconnect to their intuition, trust their inner guidance, and build lives rooted in inner peace and purpose. A faculty member at Georgetown University and founder of the Intuitive Life Designer® Coach Academy, Julie blends spirituality, science, positive psychology, and lived experience to help you remember and embody your You-est You. Be sure to subscribe to Julie's YouTube channel https://www.youtube.com/juliereisler and ring the notification bell so that you never miss a powerful episode! Here's to your truest, You-est You! Love, Julie You-est You® Resources for YOU! See below for free tools, resources, programs, and goodies to help you become your YOU-EST YOU! FREE Manifest Your Goals & Dreams 7-Day Toolset This stunning free toolset is a 7-day workbook (25 pages full) of powerful mindset practices, grounding meditations (and audio), a new beautiful time management system and template to set your personalized schedule for your best productivity, a personalized energy assessment, and so much more. It was designed to specifically help you uplevel your routine and self-care habits for success so you can radiate and become your 'You-est You'. These tools are some of Julie's best practices used with hundreds of her clients to help you feel more confident, clear, and connected to your best self so that you feel inspired to take on the world. Get it at: juliereisler.com/toolset FREE Intuition Test - Your Intuition on Demand Unlock your unique intuitive super-powers and discover your dominant Intuition Language™. Take the free test now at https://juliereisler.com/intuitiontest Intuition Activation Mini-Course - 50% OFF! For a limited time only, get access to Julie's powerful transformative Intuition Activation mini-course for 50% off! You'll have lifetime access to this course that is full of video modules, worksheets, meditations, tools and practices to unlock your intuition and activate your inner guidance! Sign up now at https://juliereisler.com/activation Julie's Private Soul Circle Membership on YouTube is Here! If you've been craving a deeper connection to your intuition, spiritual guidance, and heart-centered community, this is your invitation.
Most spa owners who come to us aren't failing. They're educated, driven, clinically excellent, and completely exhausted, not because something is wrong with them, but because their business was built to need them in the room, doing the work, all the time. That is a structure problem, not a discipline problem. In this episode, Daniela speaks to two groups at once: the spa owner in the thick of a hustle season who keeps telling herself things will settle down soon, and the operationally mature business that has been running smoothly for years and is now looking at what AI is changing in their day-to-day operations. Both are navigating the same underlying challenge: is your business built to support you, or does it require you to be the structure? If you are the one keeping your business alive by sheer force of will, and the idea of stepping back even slightly feels impossible to picture, this episode is for you. In this episode, we discuss: Why burnout in the aesthetics industry rarely looks like a breakdown and how to recognize it when it doesn't The difference between a hustle season and a permanent ceiling, and how to know which one you're in Why every spa business, regardless of how long it's been operating, is in a build phase right now How to stop chasing trends and start building a model that can actually support them The CEO work that isn't getting done while you're in the treatment room four days a week Why "once I get through this next thing" is not a timeline, and what to do instead A time-tracking assignment that will show you, in one week, exactly what to get off your plate Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
Episode Description Most leadership books focus on the individual, their style, their skills, their presence. What rarely gets named is the leadership structure itself, the actual model your organization runs on. Sarah would argue that structure is at least half of good leadership, and without it, even a strong visionary creates whiplash instead of momentum. In this solo episode, Sarah breaks down why leadership structure matters, why the org chart tends to make things worse, and what a distributed, outcomes-based model looks like inside a nonprofit. In This Episode, You'll Learn Why leadership structure is at least half of leadership, and why most training skips it How visionary founders unintentionally create whiplash when the structure can't hold the pace The uncomfortable history behind the classic org chart, and why sticking with it by default is worth questioning How a distributed, outcomes-based model gives decisions to the people accountable for the outcome Why the "where we're going" seat and the "optimum speed and capacity" seat need to be held by two different people over time Who This Episode Is For • Founders and executive directors who feel like decisions are bottlenecking around them • CEOs whose teams are running to keep up with the next new direction • Boards or leadership teams sensing the current structure is holding the organization back Practical takeaways • Name the outcomes your organization needs to run well, then assign accountability for each one • Separate the visionary seat from the "optimum speed and capacity" seat before both get worn down • Picture your structure as a trellis on a moving wagon, enough support to hold the mission, not so much that nothing can grow • Question any process that only exists because "we've always used an org chart" About Your Host, Sarah Olivieri Bold, strategic, and refreshingly human… Sarah Olivieri is the go-to expert for conversations on aligned leadership, outcome delegation, and sustainable growth.She brings wit, warmth, and real-world wisdom to mission-driven founders, visionary CEOs, and change-makers who want more clarity, more joy, and more results. Most leaders hit a wall when success depends on them holding it all together. Sarah helps them change that by redefining leadership around outcomes instead of activity, empowering teams to own results that scale and freeing leaders to focus on the vision that drives them. A former director of three nonprofits and founder of five businesses, she has a rare ability to spot opportunity where others see chaos, shift stuck patterns, and build organizations that support both legacy and life. Sarah leads with the same mindset that made her an award-winning sailor: iterate on what works, stay focused in the storm, and never forget the joy of the journey. Links Website: saraholivieri.com LinkedIn: linkedin.com/in/sarah-olivieri Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.
I remember trying on clothes with my mom in a Calvert's store in Needham, MA (big in New England back in the day) and feeling nauseous and overwhelmed every time we walked in. I couldn't explain it. The lighting, the energy, something about that space just didn't sit right in my body. This happened a lot growing up. I'd beg my mom to pick me up early from certain friends' homes, and at others I never wanted to leave because the energy felt so good. I sensed it young and could never put my finger on why. Have you ever walked into a space and just felt something, without knowing why. A church, a temple, an old building, maybe even a room in your own house that never felt right? My friend Dr. Lydia De Leon has spent her whole life studying that feeling, and it turns out there is real science behind it. She has a PhD in sacred architecture, she's measured the energy fields inside ancient temples all over the world, and what she shares is absolutely stunning. We get into sacred geometry, why your bedroom might be sitting over an energetic disturbance without you knowing it, and the five levels she uses to bring a body or a building back into harmony. The story about her own health crisis in a brand new apartment is wild (and honestly explained so much for me about my own space over the years). Oh, and Dr. Lydia is also leading a retreat this fall inside the gorgeous living temples of Damanhur in Italy, hand carved with no machines. She's sharing a special code for 400 euros off! Check it out here and if you're feeling the pull use the code YOU. With so much love, Julie xo Key Topics Sacred geometry as the language of the universe The scientific basis of temple design and energy fields The five levels of personal and environmental harmony The role of sacred sites in healing and consciousness Practical ways to activate and work with temple energies About Dr. Lydia De Leon Dr. Lydia De Leon is the founder of the Geophilia Institute and author of The Power of Sacred Location. She holds a PhD in sacred architecture and geobiology, and has spent over a decade measuring the energy of ancient and modern temples around the world. She leads retreats and trainings on sacred geometry, healing architecture, and the five levels of personal and environmental harmony. About Your Host, Julie Reisler Julie Reisler is a heart-led intuitive guide, TEDx speaker, author, and host of The You-est You® Podcast. For over 15 years, she has helped high-achieving souls reconnect to their intuition, trust their inner guidance, and build lives rooted in inner peace and purpose. A faculty member at Georgetown University and founder of the Intuitive Life Designer® Coach Academy, Julie blends spirituality, science, positive psychology, and lived experience to help you remember and embody your You-est You. Be sure to subscribe to Julie's YouTube channel https://www.youtube.com/juliereisler and ring the notification bell so that you never miss a powerful episode! Here's to your truest, You-est You! Love, Julie You-est You® Resources for YOU! See below for free tools, resources, programs, and goodies to help you become your YOU-EST YOU! FREE Manifest Your Goals & Dreams 7-Day Toolset This stunning free toolset is a 7-day workbook (25 pages full) of powerful mindset practices, grounding meditations (and audio), a new beautiful time management system and template to set your personalized schedule for your best productivity, a personalized energy assessment, and so much more. It was designed to specifically help you uplevel your routine and self-care habits for success so you can radiate and become your 'You-est You'. These tools are some of Julie's best practices used with hundreds of her clients to help you feel more confident, clear, and connected to your best self so that you feel inspired to take on the world. Get it at: juliereisler.com/toolset FREE Intuition Test - Your Intuition on Demand Unlock your unique intuitive super-powers and discover your dominant Intuition Language™. Take the free test now at https://juliereisler.com/intuitiontest Intuition Activation Mini-Course - 50% OFF! For a limited time only, get access to Julie's powerful transformative Intuition Activation mini-course for 50% off! You'll have lifetime access to this course that is full of video modules, worksheets, meditations, tools and practices to unlock your intuition and activate your inner guidance! Sign up now at https://juliereisler.com/activation Julie's Private Soul Circle Membership on YouTube is Here! If you've been craving a deeper connection to your intuition, spiritual guidance, and heart-centered community, this is your invitation.
Some kids are not unfocused. They just have not found the thing that gives their focus somewhere to go. In this episode, I'm joined by Scott Proposki, a photographer, author, business coach, and founder of the Camera Focus Method™. Scott is a former National Geographic and White House photographer, which is the kind of sentence that makes you immediately want to know more. But what I was most interested in for this conversation was not just what Scott has done. It was how his brain got him there. Scott talks about growing up as the kid who did not do homework, who needed the deadline, who was thrilled with a C minus, and who later received an ADHD diagnosis that helped a lot of his life make more sense. And then he found the camera. For Scott, the camera became the thing that helped his attention organize itself. It gave him a focus, a direction, a way to see the world and make that seeing useful. Which is where I think this conversation becomes really relevant for parents of complicated kids. Because so many of our kids have uneven profiles. They may struggle deeply in one environment and come alive in another. They may look distracted, disorganized, or unmotivated until the right project, tool, topic, person, deadline, or vision snaps something into place. And then suddenly, there they are. Scott and I talk about creativity, ADHD, hyperfocus, business, reinvention, and what happens when the thing that made you different as a kid becomes part of the way you build a life. We also talk about the adults around kids. The ones who notice the spark. The ones who help kids imagine what could be possible. The ones who do not only say, "Do your homework," but also help paint a picture of where a child's gifts might take them. This is not a conversation about ignoring the hard parts. Kids still need support. They need skills. They need structure. They need adults who can help them function in a world that will not always organize itself around their preferred interests. But they also need adults who remember that school performance is not the whole child. Sometimes the thing that does not look impressive on a report card is the thing that later becomes a career, a calling, a business, or a life. And sometimes our job is to widen the lens long enough to help them find it. Key Takeaways A child who struggles in school may still have strong focus, creativity, drive, and vision in another setting. ADHD-style attention is not always a lack of attention. Sometimes it is attention that organizes around interest, urgency, purpose, or possibility. Hyperfocus can be a strength when it is paired with the right tool, project, or direction. For Scott, the camera became the thing that helped his focus, creativity, and sense of purpose come together. Some kids need help finding the medium, environment, or "magic wand" that allows their strengths to show up. A later-in-life ADHD diagnosis can help adults make sense of patterns they have lived with for years. School performance matters, but it is not the whole story of who a child is or what they may become. Creative and neurodivergent kids may need structure, deadlines, and support that match how their brains actually work. Parents can help by noticing sparks, naming strengths, and painting a picture of what could be possible. A complicated path can still become a meaningful, successful, and deeply creative life. About Scott Proposki Scott Proposki is a photographer, author, business coach, and founder of the Camera Focus Method™. A former National Geographic and White House photographer, he has spent 27 years documenting stories for global brands and high-profile clients. He is the author of four books, including Camera Focus. Scott is dedicated to helping creative entrepreneurs build resilient, sustainable businesses rooted in clarity and purpose. About Your Host, Gabriele Nicolet I'm Gabriele Nicolet, toddler whisperer, speech therapist, parenting life coach, and host of Complicated Kids. Each week, I share practical, relationship-based strategies for raising kids with big feelings, big needs, and beautifully different brains. My goal is to help families move from surviving to thriving by building connection, confidence, and clarity at home. Complicated Kids Resources and Links
Halfway through the year and not sure if you're actually on track, or just busy? Those are two very different things, and most spa owners don't stop long enough to tell them apart until Q4 is already here. This episode is a full midyear audit: revenue versus goal, profit versus revenue, retail-to-service percentage, client acquisition cost by channel, and the profitability of every service on your menu. Daniela walks through each number, what it actually tells you, and where most spas are leaving money on the table without realizing it. She also covers the operational questions you need to answer right now, before your busiest season, while there's still time to address them. If you are running a spa that looks successful from the outside and can't figure out why it doesn't feel that way, this episode is for you. In this episode, we discuss: Why tracking revenue as a flat total misleads you, and how to read it against your actual seasonality The difference between revenue and profit, and why profit is the only number that funds your life Retail-to-service benchmarks by business model and why this is the fastest lever to increase margins without adding a single new client How to calculate client acquisition cost by channel, and why the channel producing the most clients is rarely the one worth investing in The cost-of-treatment analysis that shows which services are quietly draining your practice What your operations need to look like before Q4 arrives: team ownership, documented onboarding, and marketing that runs without you A personal check-in framework: whether you're still aligned with the goals you set in January and what needs to be true by December for this year to feel like a success Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
Stop Using To-Do Lists Every time you look at your to-do list and ask "what should I do next," your brain drops into a small version of strategic planning. That mode burns real energy, and you do it over and over all day long. Add in the secret to-do list, the tasks you never even write down but still have to do, and the list stops feeling like a tool and starts feeling like a weight. In this solo episode, Sarah breaks down the to-do list trap and the calendar-based system she uses instead, the same one she teaches inside the Impact Method and runs her own business on. In This Episode, You'll Learn Why working from a to-do list quietly forces you back into planning mode all day, and what that costs your brain The difference between time management, which is really repeated planning, and calendar management, which is visual and fast How Sarah plans everything once every two weeks in about an hour, then treats the rest like a jigsaw puzzle with her calendar Why unfinished lists keep you from the psychological "it's done" that actually sustains you The connection between a calm nervous system and your best decision-making as a leader Who This Episode Is For Executive directors whose to-do list feels never-ending and stress-inducing Leaders who keep a "secret to-do list" of work that never officially counts Anyone who ends the day feeling behind no matter how much got done Practical takeaways Move recurring tasks off your list and into your calendar as recurring events Block one hour every two weeks to plan your projects and tasks, then stop re-deciding daily When something doesn't get done, drag it to an open block later in the week instead of re-planning Build in a daily "done" signal so you feel completion, even on the days you don't finish everything About Your Host, Sarah Olivieri Bold, strategic, and refreshingly human… Sarah Olivieri is the go-to expert for conversations on aligned leadership, outcome delegation, and sustainable growth.She brings wit, warmth, and real-world wisdom to mission-driven founders, visionary CEOs, and change-makers who want more clarity, more joy, and more results. Most leaders hit a wall when success depends on them holding it all together. Sarah helps them change that by redefining leadership around outcomes instead of activity, empowering teams to own results that scale and freeing leaders to focus on the vision that drives them. A former director of three nonprofits and founder of five businesses, she has a rare ability to spot opportunity where others see chaos, shift stuck patterns, and build organizations that support both legacy and life. Sarah leads with the same mindset that made her an award-winning sailor: iterate on what works, stay focused in the storm, and never forget the joy of the journey. Links Website: saraholivieri.com LinkedIn: linkedin.com/in/sarah-olivieri Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.
You can understand why your child is struggling and still be completely triggered by it. In this episode, I'm joined by Jacqi Trombley, a licensed clinical social worker, trauma specialist, and Level 2 trained IFS therapist, for a conversation about Internal Family Systems. Internal Family Systems, or IFS, is a therapy model that helps us understand the different parts inside us. Not in a "there is something wrong with you" way. More in a "of course you have more than one reaction happening at the same time" way. There may be a part of you that understands why your child is struggling. There may also be a part of you that is scared, embarrassed, angry, overwhelmed, or thinking, "Absolutely not. This cannot be what we are doing right now." That is where this conversation gets so useful for parents. Jacqi walks us through some of the parts language in IFS, including managers, exiles, and firefighters. We talk about why the goal is not to get rid of the anxious part, the angry part, the critical part, or the part that wants everyone to stop making noise immediately. The goal is to understand what those parts are trying to protect. Because so many parents can understand, intellectually, why their child is having a hard time and still feel completely activated by what is happening. We can know our child is neurodivergent, anxious, sensory overloaded, exhausted, or developmentally not where other kids are, and still have something inside us light up. That does not mean we are failing. It means something in us may need attention too. Jacqui and I talk about what happens when a child's dysregulation activates a parent's dysregulation. A child comes home tired, hungry, overwhelmed, or upset, and instead of saying, "I had a hard day and I need help," they poke their sibling, throw something, get loud, refuse the thing, or push every available button. And then, of course, something in us responds. IFS gives us another way to understand that moment. It helps us notice what might be happening inside the child and inside ourselves before everything becomes one big reaction. It gives us language for the part that wants to yell, the part that wants to disappear, the part that wants to fix everything, and the part that is quietly scared underneath it all. We also talk about trauma, inner child work, neurodivergence, and the power of witnessing the parts of ourselves that did not get what they needed at the time. And yes, IFS can sound a little hokey from the outside. Also, it can be deeply moving. This conversation is not about becoming a perfectly calm parent who never gets triggered. Please. We live here on Earth. It is about having another way to understand what is happening when your child's struggle touches something tender, scared, angry, or overwhelmed inside you. And sometimes that little bit of space is where things can begin to change. Key Takeaways Internal Family Systems, or IFS, is a therapy model that helps us understand the different parts inside us. Parts are not treated as bad in IFS. They are usually trying to protect something. A parent can understand why their child is struggling and still feel completely triggered by what is happening. Managers are the parts that try to keep things under control, prevent pain, and help us avoid rejection, shame, or failure. Exiles are often younger parts carrying pain, fear, shame, grief, or unmet needs. Firefighters are reactive parts that jump in quickly when something feels too overwhelming to tolerate. Trying to banish a part usually does not work because that part believes it has an important job. A child's dysregulation can quickly activate a parent's protective parts too. Neurodivergent kids may have repeated experiences of being misunderstood, misread, corrected, or left without help processing what happened. Parts work can help parents create enough space to notice what is happening inside themselves before responding from the most activated place. About Jacqi Trombley Jacqi Trombley is a licensed clinical social worker with more than 15 years of experience. She was trained as a trauma specialist by the Ferentz Institute in Baltimore and is a Level 2 trained IFS therapist. Her clinical background includes trauma, grief, depression, anxiety, low self-esteem, neurodiversity-affirming psychotherapy, and work across multiple settings including treatment foster care, homeless shelters, outpatient mental health clinics, and private practice. Jacqi has also administered psychosocial assessments for the Office of the Public Defender, led wellness groups for human service providers, hosted mental health seminars for private companies, and taught at the University of Maryland School of Social Work on oppression, privilege, cultural humility, and anti-oppression practice. About Your Host, Gabriele Nicolet I'm Gabriele Nicolet, toddler whisperer, speech therapist, parenting life coach, and host of Complicated Kids. Each week, I share practical, relationship-based strategies for raising kids with big feelings, big needs, and beautifully different brains. My goal is to help families move from surviving to thriving by building connection, confidence, and clarity at home. Complicated Kids Resources and Links:
Most spa owners don't have a team problem. They have a handoff problem. The task gets handed off, the deadline gets communicated, and somehow the work still ends up back on the owner's desk two weeks later. That's not a performance issue — it's a systems gap, and there are exactly two places it happens. In this episode, Daniela breaks down why delegation keeps breaking down at the same two points: the handoff itself, and the ongoing maintenance of what was handed off. She walks through the difference between assigning a task and delegating full ownership of a domain, what it took for her own team to recommit to Monday.com as the central operational hub, and why the same failure pattern that shows up with human team members also shows up with AI tools — and what to do about it in both cases. If you've handed something off, watched it unravel, and quietly taken it back to avoid the conversation — this episode was built for that moment. In this episode, we discuss: Why delegation fails at two specific points — and why recognizing which one is breaking changes the fix entirely The difference between handing someone a task and handing them a domain — and how to know which one you're actually doing Why team members who don't understand the full system will always underperform, even when they execute perfectly What Daniela's team learned when they recommitted to Monday.com as the non-negotiable central hub How to communicate a new process so it sticks — across verbal processors, visual learners, and every learning style in between Why your AI employees follow the exact same failure pattern as human team members — and how the feedback loop changes everything The framework Daniela uses to identify whether a delegation failure was a handoff problem or a maintenance problem Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
Episode Description Imagine a burning building with three people trapped in three rooms. You run to the first and free them halfway, then the second, then the third, then back to the first. You spend all your time running and never fully free anyone. That image is what split focus actually costs an organization, and once you see it, you can't unsee it. In this solo episode, Sarah walks through how to prioritize when everything feels urgent, drawing on her years as an executive director and her work coaching organizations through it. In This Episode, You'll Learn Why context switching keeps you running from fire to fire without ever fully solving one The shortcut to prioritizing: you don't need to understand every problem before you pick the one to solve first Why team and money are the two problems that jump the line, and how to decide which comes first when you have both Where programs, technology, space, and vision fit in the order of operations, and why visioning rarely comes first The fire bucket, and the leadership habit of asking "is there a fire?" instead of "oh no, a fire" Who This Episode Is For Executive directors who inherited a hard situation and feel pulled in five directions at once Leaders meeting department by department, problem by problem, without a single clear priority Anyone whose days feel like running room to room in a burning building More on the subject Pick one priority, singular, and address it to the point that it no longer needs your focus before moving on If you have wrong-fit team members and a money problem, look at the people problem first, since it often frees the resources to fix the money Before you treat something as a fire, stop and ask whether it is actually a fire, or something you can let time and space resolve About Your Host, Sarah Olivieri Bold, strategic, and refreshingly human… Sarah Olivieri is the go-to expert for conversations on aligned leadership, outcome delegation, and sustainable growth.She brings wit, warmth, and real-world wisdom to mission-driven founders, visionary CEOs, and change-makers who want more clarity, more joy, and more results. Most leaders hit a wall when success depends on them holding it all together. Sarah helps them change that by redefining leadership around outcomes instead of activity, empowering teams to own results that scale and freeing leaders to focus on the vision that drives them. A former director of three nonprofits and founder of five businesses, she has a rare ability to spot opportunity where others see chaos, shift stuck patterns, and build organizations that support both legacy and life. Sarah leads with the same mindset that made her an award-winning sailor: iterate on what works, stay focused in the storm, and never forget the joy of the journey. Links Website: saraholivieri.com LinkedIn: linkedin.com/in/sarah-olivieri Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.
This happens to me all the time. I'll be in a new place, a retreat, an airport, even a small, local grocery store, and I'll meet someone and immediately think, I already know you. Not in a way I can explain. Just this pull. Like an old memory I can't quite locate. My husband thinks it's a superpower because it happens whether on the backroads in Ireland or in a gas station in the middle of nowhere. Turns out there's actually a name for it. And my guest this week, Ainslie MacLeod, psychic guide, channeler, author of The Instruction, has spent 27 years mapping exactly what it is. We go into soul ages, soul types, soul family, and why old souls often carry the most fear and anxiety. (Yeah, I related big time to that last part.) Come tell me in the comments -- do you feel like an old soul? I respond to everything. Be kind, gentle, and loving with yourself! With so much love, P.S. The Truest You-est You® Retreat is July 10--12 in Boone, NC at the Art of Living Retreat Center. If you've been feeling the nudge, I'd LOVE to see you in person at the retreat and give you a hug! ☀️
Screens are not going anywhere, which means our kids need more than rules. They need guidance. I'll be honest. This is one of those topics where people tend to have feelings. Big ones. And fair enough. Screens can be a mess. They can also be useful, regulating, connecting, necessary, and sometimes genuinely helpful, especially for neurodivergent kids. So I was glad to have this conversation with Leslie Tyler from Pinwheel because we got to stay in the nuance. Leslie is Head of Parent Education at Pinwheel, a company that makes devices designed for kids and managed by parents. We name that right away in the episode because yes, Pinwheel sells devices. And also, this conversation is not really about one product. It is about the questions parents need to ask before a device shows up in the house. What is this device for? Is it about safety? Transportation? After-school coordination? Social connection? Learning support? Independence? Because those are not all the same thing, and they do not require the same plan. We also talk about why there is no magic age when a child is suddenly "ready" for a phone. That answer is probably less satisfying than any of us would like. It would be very convenient if someone could just tell us the exact right age and then we could all feel like excellent parents. But that is not how this works. Instead, Leslie encourages parents to think about the child in front of them, the purpose of the device, and the kind of support that child will need to use technology well. We talk about phones, watches, apps, games, image texting, parental controls, bedtime charging stations, school phone rules, notifications, and why starting small is usually easier than trying to walk things back later. One of the biggest themes in this episode is that parental controls are useful, but they are not the whole strategy. Kids need guardrails, yes. They also need conversation, modeling, practice, and adults who are willing to stay involved without pretending they can control everything. Because technology is here. Our kids are going to use it. So the work is not just keeping screens away forever. The work is helping kids build judgment, awareness, and a healthier relationship with the devices that are already part of the world they live in. Key Takeaways Screens are not automatically good or bad. The question is how, when, why, and for whom they are being used. There is no one right age when every child is suddenly ready for a phone. The better starting question is what your child actually needs the device to do. Wanting a phone because friends have one is different from needing a device for safety, transportation, communication, or independence. Starting with limited access is usually easier than trying to take access away later. Watches, phones, and tablets all come with different benefits, limitations, and risks. The device should fit the child's needs, not just the family's convenience or the social pressure around them. Apps, games, image texting, notifications, and bedroom access all deserve real thought before the device arrives. Parental controls are helpful tools, but they are not a complete parenting strategy. The long-term goal is to help kids build judgment, awareness, and the ability to stay in the driver's seat of their technology. About Leslie Tyler Leslie Tyler is Head of Parent Education at Pinwheel, a company that creates devices designed for kids and managed by parents. Through her work, Leslie helps families think more intentionally about children, technology, independence, and digital safety. She supports parents in introducing devices gradually, having ongoing conversations, and helping kids use technology in ways that are constructive, age-appropriate, and connected to real-life responsibility. About Your Host, Gabriele Nicolet I'm Gabriele Nicolet, toddler whisperer, speech therapist, parenting life coach, and host of Complicated Kids. Each week, I share practical, relationship-based strategies for raising kids with big feelings, big needs, and beautifully different brains. My goal is to help families move from surviving to thriving by building connection, confidence, and clarity at home. Complicated Kids Resources and Links
If you typed your patient's name and an appointment date into ChatGPT this week, you may have just created a HIPAA violation. Not because you were careless. Because nobody explained what actually counts as protected health information when AI is involved, and the standard consumer tools you're using every day were not built with your clinical practice in mind. AI compliance is not a solved problem. The law is moving slower than the technology. Your insurance carrier may not cover AI-related incidents. And right now, without a written policy, every person on your team is making the AI call individually, under the pressure of a busy day. This episode gives you the framework to get ahead of it before something goes wrong. In this episode, we discuss: • what HIPAA actually protects and the 18 identifiers most spa owners miss (including before-and-after photos) • the one-sentence prompt rule that keeps you out of PHI territory in any AI tool • why your BAA doesn't protect you the way you think it does • the three things your insurance carrier is starting to ask about AI at underwriting • the four internal documents every spa and medspa should have in place right now • where to start if this feels overwhelming (it's one paragraph, and Daniela gives you the exact language) Please note: Addo Aesthetics is not a law firm and nothing in this episode constitutes legal advice. For guidance specific to your practice, please consult a qualified healthcare attorney. Resources Mentioned Blog post: "Your Patients' Data, Your Business Information, and AI: What Every Spa and Medspa Owner Needs to Know About Governing AI in 2026" — https://www.addoaesthetics.com/blog/hipaa-ai-tools-medical-spa/ Frier Levitt AI, EMRs and Liability Webinar - frierlevitt.com/webinars/ai-emrs-liability-2026/ Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
Episode Description The right team is the thing nearly every organization comes back to, whatever else they're working on. Funding, scale, board questions, they all run through the people in the seats. And the way to get the right people is to hire well. In this episode, Sarah shares four tips for better hiring, drawn from her own process and the work she does with the organizations she coaches. In This Episode, You'll Learn Why building a list of people you'd love to work with before you ever have an opening, and how a name you noted years ago can become your next great hire How to write a job post that reads like a love letter to your ideal candidate instead of a dull list of requirements Why the job post title works like a headline, and how to study other postings to make yours stand out How a 90-day trial period protects both you and the new hire Who This Episode Is For • Leaders who want a stronger, more intentional hiring process • Anyone who has held onto a hire that wasn't the right fit longer than they meant to • Anyone who thinks this episode doesn't apply because they aren't hiring right now About Your Host, Sarah Olivieri Bold, strategic, and refreshingly human… Sarah Olivieri is the go-to expert for conversations on aligned leadership, outcome delegation, and sustainable growth.She brings wit, warmth, and real-world wisdom to mission-driven founders, visionary CEOs, and change-makers who want more clarity, more joy, and more results. Most leaders hit a wall when success depends on them holding it all together. Sarah helps them change that by redefining leadership around outcomes instead of activity, empowering teams to own results that scale and freeing leaders to focus on the vision that drives them. A former director of three nonprofits and founder of five businesses, she has a rare ability to spot opportunity where others see chaos, shift stuck patterns, and build organizations that support both legacy and life. Sarah leads with the same mindset that made her an award-winning sailor: iterate on what works, stay focused in the storm, and never forget the joy of the journey. Links Website: saraholivieri.com LinkedIn: linkedin.com/in/sarah-olivieri Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.
I fell back in love with yoga after a minor back injury in 2022. To be exact, it happened on 2/2/22 -- and yes, I was paying attention to the sign. The sign was to slow down. To stop trying to do everything myself (as a firstborn productivity addict, that has been a hard lesson to learn). It was during Covid, I was rushing to cram in a stationary bike ride and squats before my Sanctuary community was meeting. I picked up the heavy weight, forgot to focus on form -- even though I used to be a personal trainer and group fitness instructor (great gig post-divorce: free gym membership) -- and it was putting on my leggings afterwards that I realized I couldn't move. Damn those leggings. That led to an internal breakdown and a real reckoning. I was pushing, striving, cramming, overdoing. It was yoga though, with all that stretching, physically and mentally, that brought me back to the only real truth: the present moment. This conversation with my friend Neale Donald Walsch will stretch you in the best way. Like your favorite yoga class, it might be uncomfortable for a second and then something opens. Neale shares so many expansive and honest things I've heard about God, love, forgiveness, and who you actually are. Stay with us for the close because the way he ends this one – well, I don't want to give it away – but it's worth your time. I always love hearing where you've been stretched lately, and how you're learning to trust what's on the other side of that. With so much love, Julie P.S. A 90-minute Soul-Alignment Intensive Session is absolute alchemy and exactly what it sounds like. If you're ready for a real breakthrough, I'd love to support you stretching yourself to what's possible. ✨ juliereisler.com/calendar ✨ Takeaways Your life is not about you; it's about everyone you touch. There is no absolute right or wrong; morality evolves. Love is all that matters; forgiveness is unnecessary when understood. The divine is not separate from us; we are individuation of divinity. Contrast and opposites are essential for experience and growth. About Neale Donald Walsch Neale Donald Walsch is the author of the global phenomenon Conversations with God, published in 37 languages and read by millions around the world. What began as an angry private letter to God became one of the most beloved spiritual texts of our time. He is also the author of Letters to a Young Seeker and continues to share these teachings with people across the globe. Get Neale's NEWEST book, Letters to a Young Seeker here: https://amzn.to/4eAs48u You can access the transcript, as discussed in the conversation here. About Your Host, Julie Reisler Julie Reisler is a heart-led intuitive guide, TEDx speaker, author, and host of The You-est You® Podcast. For over 15 years, she has helped high-achieving souls reconnect to their intuition, trust their inner guidance, and build lives rooted in inner peace and purpose. A faculty member at Georgetown University and founder of the Intuitive Life Designer® Coach Academy, Julie blends spirituality, science, positive psychology, and lived experience to help you remember and embody your You-est You. Be sure to subscribe to Julie's YouTube channel https://www.youtube.com/juliereisler and ring the notification bell so that you never miss a powerful episode! Here's to your truest, You-est You! Love, Julie You-est You® Resources for YOU! See below for free tools, resources, programs, and goodies to help you become your YOU-EST YOU! FREE Manifest Your Goals & Dreams 7-Day Toolset This stunning free toolset is a 7-day workbook (25 pages full) of powerful mindset practices, grounding meditations (and audio), a new beautiful time management system and template to set your personalized schedule for your best productivity, a personalized energy assessment, and so much more. It was designed to specifically help you uplevel your routine and self-care habits for success so you can radiate and become your 'You-est You'. These tools are some of Julie's best practices used with hundreds of her clients to help you feel more confident, clear, and connected to your best self so that you feel inspired to take on the world. Get it at: juliereisler.com/toolset FREE Intuition Test - Your Intuition on Demand Unlock your unique intuitive super-powers and discover your dominant Intuition Language™. Take the free test now at https://juliereisler.com/intuitiontest Intuition Activation Mini-Course - 50% OFF! For a limited time only, get access to Julie's powerful transformative Intuition Activation mini-course for 50% off! You'll have lifetime access to this course that is full of video modules, worksheets, meditations, tools and practices to unlock your intuition and activate your inner guidance! Sign up now at https://juliereisler.com/activation Julie's Private Soul Circle Membership on YouTube is Here! If you've been craving a deeper connection to your intuition, spiritual guidance, and heart-centered community, this is your invitation.
Brain mapping is not about making a complicated brain average. It is about understanding what the brain is doing. In this episode, I'm joined by Dr. Andrew Hill, a cognitive neuroscientist, brain mapping expert, founder of Peak Brain Institute, and author of Gifted & Tortured. And yes, we go right into the brain. Andrew talks about brain mapping, quantitative EEG, neurofeedback, and how certain patterns of brain activity can help us think differently about what we see on the outside: attention, anxiety, sleep, sensory processing, executive function, threat sensitivity, intensity, hyperfocus, and dysregulation. You know. The usual light parenting topics. One of the things I wanted to say out loud in this conversation is that behavior has an internal neurological reality. When a child is distracted, avoidant, anxious, explosive, intense, stuck, shut down, or unable to shift gears, there may be something happening underneath that behavior that deserves our attention. Not because behavior does not matter. Because behavior is not the whole explanation. Andrew explains that brain mapping is not the same thing as a diagnosis. It does not hand you a perfect label or a neat little answer wrapped in a bow. Instead, it can show patterns of activity and help people understand how certain brain resources may be working. That can be powerful. Because when a child or adult can see, "Oh, this is how my brain works," the conversation can shift. It is no longer only, "What is wrong with me?" It becomes, "What does my brain need?" We also talk about the title of Andrew's book, Gifted & Tortured, and why that phrase makes so much sense for complicated kids. The same brain resources that create struggle in one setting can be connected to real strengths somewhere else. The kid who cannot sit still in history class may be the kid who can hyperfocus, move fast, think creatively, notice patterns, or perform beautifully in a high-intensity context. That does not make the hard parts less hard. It does mean we should be careful about treating the brain like it is only a problem. Andrew also walks us into neurofeedback, which he describes as a way of helping the brain practice regulation. Not magic. Not a personality transplant. Not a plan to erase everything interesting about a person. More like giving the brain feedback so it can build more flexibility and range. And yes, there is a cat-on-a-windowsill metaphor that somehow explains sensory motor rhythm and ADHD. I loved this conversation because it gives us another way to think about complicated kids. Not as diagnoses to flatten. Not as behaviors to manage from the outside only. Not as children who need to be made average. But as people with brains that are doing something. And if we can understand even a little more about what that something is, we have a better chance of helping. Key Takeaways Brain mapping can show patterns of brain activity, but it is not the same thing as a diagnosis. Behavior may be the visible part of a deeper regulation pattern. ADHD, anxiety, sleep struggles, sensory processing, and executive function can all be understood through a brain-based lens. What looks like avoidance, distraction, intensity, or dysregulation is not always a choice or a character issue. A child's challenges and strengths may come from the same brain resources. The goal is not to make a complicated brain average. Understanding how the brain works can reduce shame and give kids and adults more agency. Some regulatory systems, including sleep, stress response, attention, and sensory processing, may be more flexible than we assume. Neurofeedback is about helping the brain practice regulation, not changing who a person is. When we understand more about what is happening underneath behavior, we can respond with more curiosity, more precision, and less panic. About Andrew Hill Dr. Andrew Hill is a UCLA-trained neuroscientist and author of Gifted & Tortured, a book exploring the strengths and struggles of high-performing, neurodivergent minds. With more than 25 years of experience in neurofeedback and brain mapping, he helps people understand and regulate their unique cognitive wiring. He is the founder of Peak Brain Institute and works with people to better understand their brains through quantitative EEG, neurofeedback, and biofeedback. About Your Host, Gabriele Nicolet I'm Gabriele Nicolet, toddler whisperer, speech therapist, parenting life coach, and host of Complicated Kids. Each week, I share practical, relationship-based strategies for raising kids with big feelings, big needs, and beautifully different brains. My goal is to help families move from surviving to thriving by building connection, confidence, and clarity at home. Complicated Kids Resources and Links
Your treatment room gets your body, and the business gets whatever energy is left. If that sentence just landed somewhere uncomfortable, this episode is for you. Most spa owners have built something they're genuinely proud of — full books, loyal clients, a team that's growing. And they're still exhausted, still financially anxious, still unable to leave without the revenue dropping. That's not a marketing problem. That's a structural problem, and it has a name: owner dependency. This episode names it plainly and gives you a real framework for building your way out. In this episode, we discuss: • why the revenue you generate in the treatment room is provider revenue, not business revenue, and why that distinction changes everything • what it actually means to build a business that has value independent of your presence • the milestone-based plan Daniela builds with every Growth Factor® Implementation client to create a real trigger point for stepping back — not someday, a number • how AI scenario modeling inside the program has collapsed what used to take weeks of financial analysis into one focused session • why the goal is not to get you out of the treatment room fully, but to build a business that does not require you to be there • the 90-day question every spa owner should be able to answer before her next major investment Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
Have you ever felt a presence you couldn't explain? That quiet knowing that someone you loved was near, even when nothing about it made logical sense? My guest is Courtney Dawson, an evidential psychic medium who has been seeing spirit since she was a toddler, and spending most of her life terrified of it. She grew up in a devout Christian home where what she was experiencing had no language, no permission, and no safe place to land. That fear became anxiety that stayed with her for decades, until the moment everything cracked open. We get into evidential mediumship, what it actually looks and feels like to receive messages from the other side, and how her dad, who never fully came to terms with her abilities while he was alive, showed up clairaudiently within hours of passing. He told her about his new shoes for the journey and something else that would take your breath away… Stay with us to the close. Courtney opens it up to a live collective message from spirit, and it is worth every single minute. ✨ Let me know what resonated. I always love hearing from you. Be kind, gentle, and loving with yourself! With so much love, P.S. A 90-minute Soul-Alignment Intensive Session is absolute alchemy and exactly what it sounds like. If you're ready for a real breakthrough, let's go. ✨ juliereisler.com/calendar ✨ Key Topics Courtney Dawson's journey from childhood to mediumship The nature of spirit and soul progression How everyone has innate intuitive abilities The importance of evidence in mediumship Connecting with loved ones in spirit The role of divine and source in spirituality Healing through mediumship and spirit communication The impact of religious beliefs on mediumship Developing and trusting your intuitive gifts The multi-dimensional nature of spirit entities About Courtney Dawson Courtney Dawson is an Arthur Findlay-trained evidential psychic medium, ordained spiritualist minister, and founder of the Connected Spirit School. She trains developing and working mediums worldwide to deliver accurate, ethical, and specific evidence in every reading -- with clarity, confidence, and grounded integrity. She's also the host of The Connected Spirit Podcast. About Your Host, Julie Reisler Julie Reisler is a heart-led intuitive guide, TEDx speaker, author, and host of The You-est You® Podcast. For over 15 years, she has helped high-achieving souls reconnect to their intuition, trust their inner guidance, and build lives rooted in inner peace and purpose. A faculty member at Georgetown University and founder of the Intuitive Life Designer® Coach Academy, Julie blends spirituality, science, positive psychology, and lived experience to help you remember and embody your You-est You. Be sure to subscribe to Julie's YouTube channel https://www.youtube.com/juliereisler and ring the notification bell so that you never miss a powerful episode! Here's to your truest, You-est You! Love, Julie You-est You® Resources for YOU! See below for free tools, resources, programs, and goodies to help you become your YOU-EST YOU! FREE Manifest Your Goals & Dreams 7-Day Toolset This stunning free toolset is a 7-day workbook (25 pages full) of powerful mindset practices, grounding meditations (and audio), a new beautiful time management system and template to set your personalized schedule for your best productivity, a personalized energy assessment, and so much more. It was designed to specifically help you uplevel your routine and self-care habits for success so you can radiate and become your 'You-est You'. These tools are some of Julie's best practices used with hundreds of her clients to help you feel more confident, clear, and connected to your best self so that you feel inspired to take on the world. Get it at: juliereisler.com/toolset FREE Intuition Test - Your Intuition on Demand Unlock your unique intuitive super-powers and discover your dominant Intuition Language™. Take the free test now at https://juliereisler.com/intuitiontest Intuition Activation Mini-Course - 50% OFF! For a limited time only, get access to Julie's powerful transformative Intuition Activation mini-course for 50% off! You'll have lifetime access to this course that is full of video modules, worksheets, meditations, tools and practices to unlock your intuition and activate your inner guidance! Sign up now at https://juliereisler.com/activation Julie's Private Soul Circle Membership on YouTube is Here! If you've been craving a deeper connection to your intuition, spiritual guidance, and heart-centered community, this is your invitation.
You do not have to be afraid of big emotions, but you do need a way to meet them. In this episode, I talk with Elizabeth Sautter about what actually helps in those moments when a child's feelings get big. Elizabeth walks us through her ABCs of big emotions framework: first assess and get curious, then balance the brain, and then move toward connection and collaboration. We talk about why behavior is data, why the first move is not fixing or teaching, and why the adult's ability to pause matters so much. She also reminds us that self-care is not selfish, it is essential, because we cannot lend regulation to a child when our own system is already flooded. We also get into what this looks like in real life. Elizabeth explains why telling a dysregulated child to take a deep breath often backfires, why "listen and validate" has to come before problem-solving, and why connection in the moment is different from collaboration later. There is such a helpful reframe here around emotions taking the time they take. The goal is not to rush them out of the body. The goal is to help a child feel safe enough to move through them and then build more skills outside the crisis moment. Key Takeaways Big emotions are data. They are not something to fear or immediately shut down. They are a stress response and a form of communication. The first step is assessment, not control. Elizabeth's "A" is about assessing the moment, pausing, and getting curious about what is really happening underneath the behavior. Self-care is part of co-regulation. If the adult nervous system is already overwhelmed, it is much harder to respond with steadiness. Balance the brain before you try to teach. The "B" is about helping the adult and child nervous systems settle enough that thinking becomes possible again. One breath for me, one breath for you. Elizabeth offers this as a simple way for adults to ground themselves and orient toward supporting the child without demanding the child self-regulate first. Do not ask a dysregulated child to perform calm. If a child is already flooded, telling them to breathe or answer questions may just add more pressure. Connection comes before collaboration. In the moment, the work is to listen and validate. The learning, problem-solving, and collaboration happen later, when the child is back in a learning state. Validation does not require fixing. Sometimes what helps most is being present, using a slow and low voice, and letting the child know their feelings are not too much for the relationship. Emotions are not supposed to move on our timetable. Kids are born with all the feelings and not all the skills, so part of the work is tolerating that emotions take time. Skill building mostly happens outside the crisis. The longer-term work is proactive sensory support, movement, regulation tools, and practicing what to do before the next hard moment arrives. About Elizabeth Sautter Elizabeth Sautter, MA, CCC-SLP, is a speech-language pathologist, author, trainer, and social-emotional learning coach with more than 25 years of experience supporting neurodivergent individuals and their families. She is the author of Make Social and Emotional Learning Stick, co-founder of The Connected Family Community, and a collaborator with The Zones of Regulation® and Everyday Regulation. As a neurodivergent adult and parent of two neurodivergent boys, Elizabeth combines professional expertise with lived experience to offer practical, neurodiversity-affirming strategies that support emotional regulation, executive functioning, and communication through everyday routines. About Your Host, Gabriele Nicolet I'm Gabriele Nicolet, toddler whisperer, speech therapist, parenting life coach, and host of Complicated Kids. Each week, I share practical, relationship-based strategies for raising kids with big feelings, big needs, and beautifully different brains. My goal is to help families move from surviving to thriving by building connection, confidence, and clarity at home. Complicated Kids Resources and Links
At some point, a full book stops being the goal and starts becoming the ceiling. You built something real. Your clients trust you, your team shows up, your schedule is packed weeks out — and at the end of the month, the number doesn't match the effort. You did everything right. You saw the clients. You marketed, you sold, you delivered. And still the cash in your account doesn't reflect the pace of your business. This is not a hustle problem. It is a pricing and profitability problem — and it is more common than you think. In this episode, Daniela breaks down exactly why being fully booked and being profitable are two different things, what is actually happening inside the numbers of a busy spa that isn't hitting its financial goals, and how the cost of treatment analysis changes the picture completely. In this episode, we discuss: why the industry's primary scoreboard — 'are you booked?' — becomes a ceiling instead of a goal the two-component calculation most spa owners have never run, and why it matters more than total revenue how to identify which services on your menu are building your business and which are just keeping you busy the three-layer AI analysis Addo uses inside Growth Factor® Implementation to move from data to real strategy what actually changes when a spa owner has this analysis in her hands — and why it is not what most people expect Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
Most nonprofits are walking into 2026 making the same three fundraising mistakes that quietly sank them in 2025. None of the three look like mistakes from the inside. They look like prudence. They look like stewardship. They look like the responsible thing to do when reserves feel thin and the board is anxious. They are actually the most expensive habits in the sector. In this solo episode, Sarah breaks down the three patterns that drain nonprofit fundraising power, why scarcity mindset masquerades as good financial management, the difference between spending money and investing it, and the three leadership moves that shift a whole organization into a culture of abundance. She uses the dam metaphor a client gave her, walks through what return on investment really means at the line-item level, and lands on what it takes from a leader to hold the line while the board and staff catch up. In This Episode, You'll Learn What the scarcity mindset actually is, where it comes from, and why it is more common in nonprofits than anywhere else Why hoarded money loses value the longer it sits, and why flow matters more than balance The difference between spending money and investing it, and the one question to ask before every expense Why do stability mode and growth mode call for different financial postures The three specific moves that build a culture of abundance in your organization What to do when your board pulls everyone back toward scarcity, and how long the shift actually takes Who This Episode Is For • Executive directors sitting on reserves and wondering why the organization feels stuck • Nonprofit leaders heading into 2026 budget planning who want a different financial posture this year • Founders and CEOs trying to shift their team out of a culture of saving and into a culture of growing • Boards that are unintentionally reinforcing scarcity through their financial decisions Practical takeaways: • Before saying no to an expense, ask what the return on this investment would be, not what it costs • Audit one place this week where your organization is hoarding instead of investing • Lead with abundance language in your own spending first, then bring it into your leadership conversations • Hold the line when others slip back into scarcity, and expect to repeat yourself a lot before it sticks • Decide whether your organization is in stability mode or growth mode, and let that decision drive how you treat reserves About Your Host, Sarah Olivieri Bold, strategic, and refreshingly human… Sarah Olivieri is the go-to expert for conversations on aligned leadership, outcome delegation, and sustainable growth.She brings wit, warmth, and real-world wisdom to mission-driven founders, visionary CEOs, and change-makers who want more clarity, more joy, and more results. Most leaders hit a wall when success depends on them holding it all together. Sarah helps them change that by redefining leadership around outcomes instead of activity, empowering teams to own results that scale and freeing leaders to focus on the vision that drives them. A former director of three nonprofits and founder of five businesses, she has a rare ability to spot opportunity where others see chaos, shift stuck patterns, and build organizations that support both legacy and life. Sarah leads with the same mindset that made her an award-winning sailor: iterate on what works, stay focused in the storm, and never forget the joy of the journey. Links Website: saraholivieri.com LinkedIn: linkedin.com/in/sarah-olivieri Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.
I have a question for you… When you pictured "having it all" did you picture feeling empty when you got there? My friend and guest this week, Chantell Preston, built a healthcare company from nothing, sold it to private equity, and hit every marker she'd been chasing since her dad told her (in not-so-kind words) that wanting to be a teacher was not a real career. She brushed off her intuition (now realizing that was a big mistake) and when she got there and hit the money marker of success, she literally didn't recognize herself. She had a five-year-old daughter and didn't even know what she ate for lunch. That moment of "sh*t - did I sacrifice everything for this?" is what cracked everything open. In this conversation, Chantell and I go deep on the success lies most of us have swallowed whole, like "you can have it all," "it's too late," "say yes to everything" and what it actually looks like to stop living by rules you never chose. We also go into intuition. She used to think it was the stupidest idea she'd ever heard. Now she says it's the most underused gift we have. (That part of the conversation — ooh, I know you're going to feel it.) Leave a comment and let me know what's one rule you inherited that you're ready to stop living by. I'm honored to be part of your podcast playlist and so grateful to be on your you-est you journey with you. With so much love, Julie xo Key Topics Reevaluating societal success standards The role of intuition in decision-making The importance of self-care and boundaries Challenging success myths and lies Living authentically and intentionally About Chantell Preston Chantell Preston is an entrepreneur, author of The Success Lie, and advocate for rewriting the rules we never agreed to. After building and selling a multi-million dollar healthcare company, she realized the pinnacle she'd been chasing left her more lost than fulfilled -- and that's when the real work began. She now helps high-achieving women reclaim their time, trust their intuition, and define success entirely on their own terms. About Your Host, Julie Reisler Julie Reisler is a heart-led intuitive guide, TEDx speaker, author, and host of The You-est You® Podcast. For over 15 years, she has helped high-achieving souls reconnect to their intuition, trust their inner guidance, and build lives rooted in inner peace and purpose. A faculty member at Georgetown University and founder of the Intuitive Life Designer® Coach Academy, Julie blends spirituality, science, positive psychology, and lived experience to help you remember and embody your You-est You. Be sure to subscribe to Julie's YouTube channel https://www.youtube.com/juliereisler and ring the notification bell so that you never miss a powerful episode! Here's to your truest, You-est You! Love, Julie You-est You® Resources for YOU! See below for free tools, resources, programs, and goodies to help you become your YOU-EST YOU! FREE Manifest Your Goals & Dreams 7-Day Toolset This stunning free toolset is a 7-day workbook (25 pages full) of powerful mindset practices, grounding meditations (and audio), a new beautiful time management system and template to set your personalized schedule for your best productivity, a personalized energy assessment, and so much more. It was designed to specifically help you uplevel your routine and self-care habits for success so you can radiate and become your 'You-est You'. These tools are some of Julie's best practices used with hundreds of her clients to help you feel more confident, clear, and connected to your best self so that you feel inspired to take on the world. Get it at: juliereisler.com/toolset FREE Intuition Test - Your Intuition on Demand Unlock your unique intuitive super-powers and discover your dominant Intuition Language™. Take the free test now at https://juliereisler.com/intuitiontest Intuition Activation Mini-Course - 50% OFF! For a limited time only, get access to Julie's powerful transformative Intuition Activation mini-course for 50% off! You'll have lifetime access to this course that is full of video modules, worksheets, meditations, tools and practices to unlock your intuition and activate your inner guidance! Sign up now at https://juliereisler.com/activation Julie's Private Soul Circle Membership on YouTube is Here! If you've been craving a deeper connection to your intuition, spiritual guidance, and heart-centered community, this is your invitation.
If a child is struggling to learn to read, waiting rarely makes that easier. In this episode, I talk with Faye Bankler Casell about what parents need to know when early reading is not coming together the way it should. Faye explains why reading instruction in schools can feel like a lottery system, why so many children are still being missed until third or fourth grade, and why first grade is such an important window for intervention. We talk about the science of reading, early identification, and the very real difference between a child who is guessing well and a child who is actually decoding. We also get into what parents can actually do. Faye walks through the foundational sound-level skills that matter most, what to watch for in preschool and kindergarten, and why waiting for a child to fail before acting can come at such a high cost academically and emotionally. One of the things I really love about this conversation is how practical and hopeful it is. Parents do not need to become reading specialists overnight, but they can learn what to look for, what questions to ask, and how to start supporting a child sooner rather than later. Key Takeaways Early intervention matters enormously. If a child is not learning to read easily, first grade is a powerful time to intervene. Waiting until fourth grade makes intervention longer and much harder. A child can show risk signs before they are formally reading. Faye explains that dyslexia risk can often be identified by around age five and a half because the issue is rooted in language processing, not just school reading performance. Reading struggles often start at the sound level. Parents want to look closely at phonological awareness, letter-sound connections, rhyming, sound deletion, and sound substitution. Some bright kids compensate for a long time. A child may memorize words, guess from pictures, or use the first letter as a clue, which can make it look like reading is fine until the demands get heavier. Third grade is often when the mask slips. That is when memorization stops being enough and multisyllabic academic language starts to expose the underlying gaps. Structured literacy helps all kids and is essential for some. Faye frames this approach as beneficial for everyone and absolutely necessary for children whose brains are not going to intuit reading patterns on their own. Speech and language history matters. If a child has had speech delays or ongoing language-processing concerns, that is a reason to stay especially alert around reading development. Parents do not have to wait passively. Even while seeking testing, services, or better school support, there are meaningful ways families can start helping at home. Correct answers do not always mean mastery. A child can get a word or pattern right through guessing or partial knowledge, which is why adult observation still matters so much. This is not about a broken child. It is about teaching in a way that matches how the child learns. The burden belongs with the adults and the system, not with the child. About Faye Bankler Casell Faye Bankler Casell received her MA in Early Childhood Education and Special Education from Teachers College Columbia. After teaching in public and private programs across the US, she redesigned an early childhood inclusion program that received recognition from the US Department of Education, NPR, and a national organization. Inspired by the need to launch the reading of her twice exceptional child, Faye became a Certified Academic Language Therapist and Dyslexia Therapist. She now supports parents in the early reading development of their dyslexic children through Home Reading Coach, her social platforms, and her YouTube channel, "Teach My Child to Read." She also works privately with clients and is launching a parent-led, therapist-coached dyslexia program for families supporting reading at home. About Your Host, Gabriele Nicolet I'm Gabriele Nicolet, toddler whisperer, speech therapist, parenting life coach, and host of Complicated Kids. Each week, I share practical, relationship-based strategies for raising kids with big feelings, big needs, and beautifully different brains. My goal is to help families move from surviving to thriving by building connection, confidence, and clarity at home. Complicated Kids Resources and Links
Amanda Loyd didn't burn out from that season. She learned from it. Now she's on the Addo coaching team, and this episode is her introduction to the full Addo community — where she came from, what she built, what she'd do differently, and why the transition out of the treatment room felt bittersweet even when she knew it was the right move. If you've ever been muddled in the room five days a week with two days left to run everything else, you'll recognize her. In this episode, we discuss: - How Amanda built a clinical team from scratch at a three-location plastic surgery practice, doing the hiring, protocols, training, and marketing — while still in the treatment room - Why stepping out of the room is bittersweet, not just strategic, and what nobody tells you about the transition - The difference between med spa operations and physician-owned practice dynamics, and why that nuance changes everything about how you coach, hire, and grow - What Addo's AI Spa Team framework can do in hours that used to take weeks of manual SOP building - The kind of coaching calls that leave Amanda beaming — and what that tells you about what's possible for your business Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
This episode of the Amazing Cities and Towns Podcast sponsored by Bearing Advisors, Jim Hunt interviews Dana D'Orazio, Director of Leadership Development at the National League of Cities (NLC) · A candid conversation about leadership in local government · And, much more 7 Steps to an Amazing City: Attitude Motivation Attention to Detail Zing Inclusiveness Neighborhood Empowerment Green Awareness Thanks for listening and look forward to having you join us for the next episode. Links Mentions During Show: https://www.goodhustle.org/ · www.AmazingCities.org · www.AmazingCities.org/podcast to be a guest on the podcast About Dana D'Orazio: Dana D'Orazio is an executive leadership coach and workforce development strategist. She is the Director of Leadership Development and Continuing Education at the National League of Cities , where she leads training for public officials through NLC University. She is also the founder of The Good Hustle, an advisory practice that integrates organizational strategy with mindful leadership and mental wellbeing. Her career includes roles as Director of Workforce Solutions at Merit and Director of National Strategy & Operations for The Graduate! Network. Additionally, she teaches leadership as an adjunct instructor at the University of Denver. She holds a Master of Public Affairs from the University of Texas at Austin and a Bachelor of Arts from Villanova University. She is an Associate Certified Coach (ACC) and a certified mindfulness teacher. About Your Host, Jim Hunt: Welcome to the "Building Amazing Cities and Towns Podcast" … The podcast for Mayors, Council Members, Managers, Staff and anyone who is interested in building an Amazing City. Your host is Jim Hunt, the author of "Bottom Line Green, How American Cities are Saving the Planet and Money Too" and his latest book, "The Amazing City - 7 Steps to Creating an Amazing City" Jim is also the former President of the National League of Cities, 27 year Mayor, Council Member and 2006 Municipal Leader of the Year by American City and County Magazine. Today, Jim speaks to 1000's of local government officials each year in the US and abroad. Jim also consults with businesses that are bringing technology and innovation to local government. Amazing City Resources: Buy Jim's Popular Books: · The Entrepreneurial City: Building Smarter Governments through Entrepreneurial Thinking: https://www.amazingcities.org/copy-of-the-amazing-city · The Amazing City: 7 Steps to Creating an Amazing City: https://www.amazingcities.org/product-page/the-amazing-city-7-steps-to-creating-an-amazing-city · Bottom Line Green: How America's Cities and Saving the Planet (And Money Too) https://www.amazingcities.org/product-page/bottom-line-green-how-america-s-cities-are-saving-the-planet-and-money-too FREE White Paper: · "10 Steps to Revitalize Your Downtown" www.AmazingCities.org/10-Steps Hire Jim to Speak at Your Next Event: · Tell us about your event and see if dates are available at www.AmazingCities.org/Speaking Hire Jim to Consult with Your City or Town: · Discover more details at https://www.amazingcities.org/consulting Discuss Your Business Opportunity/Product to Help Amazing Cities: · Complete the form at https://www.amazingcities.org/business-development A Special Thanks to Bearing Advisors for the support of this podcast: www.BearingAdvisors.Net
Episode Description Most nonprofit leaders are running a calendar built out of obligations they accepted on autopilot. The board asks. The donor meeting. The standing call that has been on the schedule for so long nobody can remember why. The week fills up, and the week after that, and the work that actually energizes the leader gets squeezed into whatever is left. Which is usually nothing. Sarah goes solo in this episode to walk through how to design a schedule around energy and alignment, drawing on the way she has run her own organization on roughly sixteen hours a week for a decade. In This Episode, You'll Learn Why every yes on the calendar is also a no to something else, even when nobody names it out loud The exercise of designing your week, starting from what energizes you, not from what is already on the calendar Why blocking the time you actually want is step one, and figuring out how to make it work is only step two What happens to output when leaders move into the work that fits, and why energy is a multiplier on time The line between obligation and alignment, and how to tell which one is driving a given commitment Who This Episode Is For This episode is especially helpful for: Executive directors whose calendars are full but whose mission is not advancing at the pace they want Nonprofit leaders heading into a new quarter or year and ready to set the rhythm differently Leaders running on willpower instead of structure, who suspect the schedule itself is the problem Anyone who has ever said yes to a recurring commitment and then resented it every time it landed on the calendar About Your Host, Sarah Olivieri Bold, strategic, and refreshingly human… Sarah Olivieri is the go-to expert for conversations on aligned leadership, outcome delegation, and sustainable growth.She brings wit, warmth, and real-world wisdom to mission-driven founders, visionary CEOs, and change-makers who want more clarity, more joy, and more results. Most leaders hit a wall when success depends on them holding it all together. Sarah helps them change that by redefining leadership around outcomes instead of activity, empowering teams to own results that scale and freeing leaders to focus on the vision that drives them. A former director of three nonprofits and founder of five businesses, she has a rare ability to spot opportunity where others see chaos, shift stuck patterns, and build organizations that support both legacy and life. Sarah leads with the same mindset that made her an award-winning sailor: iterate on what works, stay focused in the storm, and never forget the joy of the journey. Links Website: saraholivieri.com LinkedIn: linkedin.com/in/sarah-olivieri Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.
Have you ever stayed somewhere, a job, a relationship, a version of yourself, not because it felt right, but because it paid the bills or because it's what you were supposed to do? My friend Spencer West has. And what he did next is one of the most quietly courageous things I've heard in a long time. Spencer was born with a genetic condition that led to the amputation of both legs before he was five. He came out as gay when the world around him said that wasn't an option. He spent years in a career that looked great from the outside and felt completely hollow on the inside. And then, one day, he said enough, and he climbed Mount Kilimanjaro. On his hands. To raise clean water for thousands of people. What got me was the Alchemist quote he shared at the end of our conversation (you'll hear it -- just stay with us to the close). And the reminder that the universe was calling the whole time. He just had to pick up. Be sure to listen to the calls you're getting from the universe, and please, always be kind, gentle, and loving with yourself. About Spencer West Spencer West is a motivational speaker, content creator, and author of Breaking Free: Stop Following Expectations and Start Following Yourself. Born with a genetic condition that led to the amputation of both legs before age five, Spencer spent years navigating a world full of expectations that were never his -- until he finally stopped pretending and started listening to his soul. In 2012, he climbed Mount Kilimanjaro on his hands, raising clean water for 12,500 people in East Africa. Today he travels the world helping others ask the questions that change everything: Why am I here? And what would it look like to actually break free? About Your Host, Julie Reisler Julie Reisler is a heart-led intuitive guide, TEDx speaker, author, and host of The You-est You® Podcast. For over 15 years, she has helped high-achieving souls reconnect to their intuition, trust their inner guidance, and build lives rooted in inner peace and purpose. A faculty member at Georgetown University and founder of the Intuitive Life Designer® Coach Academy, Julie blends spirituality, science, positive psychology, and lived experience to help you remember and embody your You-est You. Be sure to subscribe to Julie's YouTube channel https://www.youtube.com/juliereisler and ring the notification bell so that you never miss a powerful episode! Here's to your truest, You-est You! Love, Julie You-est You® Resources for YOU! See below for free tools, resources, programs, and goodies to help you become your YOU-EST YOU! FREE Manifest Your Goals & Dreams 7-Day Toolset This stunning free toolset is a 7-day workbook (25 pages full) of powerful mindset practices, grounding meditations (and audio), a new beautiful time management system and template to set your personalized schedule for your best productivity, a personalized energy assessment, and so much more. It was designed to specifically help you uplevel your routine and self-care habits for success so you can radiate and become your 'You-est You'. These tools are some of Julie's best practices used with hundreds of her clients to help you feel more confident, clear, and connected to your best self so that you feel inspired to take on the world. Get it at: juliereisler.com/toolset FREE Intuition Test - Your Intuition on Demand Unlock your unique intuitive super-powers and discover your dominant Intuition Language™. Take the free test now at https://juliereisler.com/intuitiontest Intuition Activation Mini-Course - 50% OFF! For a limited time only, get access to Julie's powerful transformative Intuition Activation mini-course for 50% off! You'll have lifetime access to this course that is full of video modules, worksheets, meditations, tools and practices to unlock your intuition and activate your inner guidance! Sign up now at https://juliereisler.com/activation Julie's Private Soul Circle Membership on YouTube is Here! If you've been craving a deeper connection to your intuition, spiritual guidance, and heart-centered community, this is your invitation.
When a teen is in crisis, the behavior is not the whole message. In this conversation, I talk with Katie May about what she calls "fire feelers," kids and teens who are biologically sensitive, highly reactive, and slow to return to baseline once emotions get big. Katie explains how these kids often grow up hearing some version of "you're fine" when they are very much not fine, and how that repeated mismatch can teach them to distrust their own internal experience. We talk about why self-destructive behavior is often an attempt to make overwhelming emotion stop, and why behavior has to be understood as communication before it can really change. We also get into one of the most important parts of the episode for me: what happens to parents when things escalate. Katie talks about the shame and blame cycle, the grief that sits underneath so much of that, and why parents need their own support if they are going to stay steady in the middle of a crisis. We unpack the revolving door of hospitalization, what keeps families stuck there, and why healing is not about making all the stress disappear. It is about learning how to live inside a life that is hard and still build something meaningful, connected, and hopeful. Key Takeaways Some kids are biologically more sensitive. They feel emotions intensely, react quickly, and take longer to calm back down. Katie calls these kids "fire feelers." Repeated dismissal teaches kids to doubt themselves. When a child keeps hearing "you're fine" while feeling overwhelmed, they may start to believe their own internal signals are wrong. Self-destructive behavior is often a solution, not just a problem. It may be an impulsive attempt to make unbearable emotion go away fast. Behavior is communication. If the outside looks chaotic, there is usually something painful and dysregulated happening on the inside. Validation is not approval. It is a way of saying, "I see how hard this is for you," without reinforcing harmful behavior. Parents do not need a perfect script. Sometimes the right response is words, and sometimes it is simply staying present without minimizing what the teen is feeling. Beneath blame and shame, there is often grief. Parents are grieving the gap between the life they imagined and the life they are actually living. You cannot just remove a coping strategy without building something else. If a behavior is serving a survival function, there has to be a different way for that person to get through the day. The hospitalization cycle can become its own trap. Parents and clinicians feel temporary relief, but the teen often comes back to the same triggers without enough targeted support. Parents need real support too. This is heavy, isolating work, and families need spaces where they can talk honestly without being judged or panicked at. About Katie May Katie K. May is a licensed therapist, author, speaker, and group practice owner. She founded Creative Healing, a multi-location teen support center in the Philadelphia area, and wrote the #1 Amazon best-seller You're On Fire, It's Fine. With lived experience as a teen who turned to self-harm, Katie is one of only 11 Linehan Board Certified DBT Clinicians in Pennsylvania, the gold standard treatment for self-harm and suicidal behaviors. She equips parents and clinicians with practical, trauma-informed tools to decode behavior as survival and create lasting change. About Your Host, Gabriele Nicolet I'm Gabriele Nicolet, toddler whisperer, speech therapist, parenting life coach, and host of Complicated Kids. Each week, I share practical, relationship-based strategies for raising kids with big feelings, big needs, and beautifully different brains. My goal is to help families move from surviving to thriving by building connection, confidence, and clarity at home. Complicated Kids Resources and Links
expenses are logged. And yet, something is still missing — not the data, but the clarity that should come with it. In this episode of Spa Marketing Made Easy, Daniela Woerner breaks down exactly what is standing between you and the financial visibility you need to lead your business with confidence. The answer is not more tracking. It is a better way to see the data you already have. Daniela shares how she used Claude (her AI tool of choice) to transform Addo Aesthetics' existing financial records into an interactive visual dashboard — one that revealed growth trends, surfaced blind spots, and generated forward-looking revenue projections. All in about 15 minutes. She then walks through the same experience with a Growth Factor® client whose relationship with her own business numbers shifted entirely once the data became visual. This is not about learning a new system or adding more to your plate. It is about finally seeing what has already been in your spreadsheets all along. In this episode, we discuss: The critical difference between having financial data and having financial clarity Why clean, consistent tracking still leaves most spa owners without the bird's-eye view they need How Daniela used Claude to build an interactive financial dashboard from existing data in 15 minutes What a visual dashboard reveals that rows and columns simply cannot: trends, projections, and blind spots How a Growth Factor® client's relationship with her business numbers changed when her data became visual The important distinction between financial performance data and sensitive financial identity data, and how to protect yourself when using AI tools What forward-looking financial visibility actually changes about how you plan, prioritize, and lead Resources Mentioned in Episode 486: Your Spa's Financial Data Has Been Telling You a Story — AI Can Finally Show You What It Says Ready to try it yourself? Start with Claude Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
Most leaders trying to scale their organization start by doing more. Longer days. More meetings. One more push to get the next milestone over the line. The ceiling shows up anyway, because a founder cannot scale herself. Growth is more in, more out. Scale is more out per unit of effort, and that math only changes when the structure underneath the work changes. Sarah goes solo in this episode to walk through the role redesign that makes scaling possible, drawing on the Impact Method framework and a decade of running her own organization on it. In This Episode, You'll Learn Why working harder ends in a ceiling and what to focus on instead when the goal is true scale The shift from "who's in charge of who" to "who's in charge of which outcomes" and what changes once it lands Heads roles versus hands roles, and the rule for when heads work has to take priority over hands work Why the visionary and the integrator should not be the same person past a certain size, and what an integrator actually owns The high-level outcomes blueprint most nonprofits need: vision, optimum speed and capacity, resource optimization, and service delivery Who This Episode Is For Executive directors and nonprofit founders feeling the ceiling of what one person can carry Leaders whose org chart was built around control rather than outcomes CEOs holding both the visionary and the integrator roles and noticing it's costing the organization speed Anyone whose team is busy but the mission is not advancing at the rate the vision requires Practical takeaways List the five or six key outcomes your organization actually needs owned. Notice how many of them currently sit with you. For one team member this week, redesign their role from a task list into an outcome they own. If you are wearing both the visionary and the integrator hats, name the integrator outcome out loud and identify who could grow into it. Audit your last leadership meeting. Were you controlling people or moving outcomes forward? About Your Host, Sarah Olivieri Bold, strategic, and refreshingly human… Sarah Olivieri is the go-to expert for conversations on aligned leadership, outcome delegation, and sustainable growth.She brings wit, warmth, and real-world wisdom to mission-driven founders, visionary CEOs, and change-makers who want more clarity, more joy, and more results. Most leaders hit a wall when success depends on them holding it all together. Sarah helps them change that by redefining leadership around outcomes instead of activity, empowering teams to own results that scale and freeing leaders to focus on the vision that drives them. A former director of three nonprofits and founder of five businesses, she has a rare ability to spot opportunity where others see chaos, shift stuck patterns, and build organizations that support both legacy and life. Sarah leads with the same mindset that made her an award-winning sailor: iterate on what works, stay focused in the storm, and never forget the joy of the journey. Links Website: saraholivieri.com LinkedIn: linkedin.com/in/sarah-olivieri Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.
You know that feeling when you're playing out the voices, beliefs, and views of those who raised you, then one day you realize it was never yours? That's where my friend Anjie Hipple's story begins. She grew up in a fundamentalist Christian household focused on rules, strict devotion and giving her power away. After a serious u-turn in life and crumbling of her marriage and life as she knew it, something cracked open. What came through was Judah, an angelic collective that now speaks through her, offering guidance that is clear, grounded, and stunning. This week's episode is a good one, soul family. We talk about what sovereignty actually looks like when you stop asking for permission and what spiritual codependency costs us. And here's something EXCITING I want you to know about! Anjie and I are co-leading the Truest You-est You® Retreat at the Art of Living Retreat Center in Boone, NC this July 10-12. Think channeled meditations, sound healing, ancestral clearing, heart coherence -- all in the Blue Ridge Mountains. We have been there before and it is truly its own kind of magic.
The shoes, backpacks, grades, and meltdowns are not the whole story. They never were. This one gave me a reason to pause and reflect. I originally thought I would do something special for episode 150, and then life happened. So here we are at episode 155, and honestly, the double fives feel like a good enough reason to pause and look back. There is no guest today. It's just me reflecting on what I hope has been underneath this podcast all along. One of the biggest threads is this: children are whole humans. They are not projects. They are not here to perform perfectly so we can feel like good parents. They are their own people, growing and developing in the way they are meant to grow and develop. That is true for children who will eventually move into adulthood with more independence, and it is also true for children who may need support throughout their lives. If that is part of your family's story, I mention my conversation with Maedi Tanham Carney from Episode 106 about future planning and support for children who may need lifelong care: https://youtu.be/UjN7mLZKjuc I also talk about how easy it is to lose the long view of parenting when we are deep in the everyday stuff: shoes, backpacks, homework, grades, getting to school on time, getting through the day. Those things can feel huge in the moment, and I get that. But they are not the whole point. The point is raising a human. That long view also shows up in my conversation with Martha Adler from Episode 3 about death, grief, and helping children navigate loss: https://youtu.be/ycjCg9KB_zE Another thread I come back to again and again is the difference between influence and control. We have influence over our children. We can guide, support, teach, model, and repair. But we do not control who they become or exactly how their lives unfold. I know. Rude. But also true. If that idea feels like something you need more of, I mention my conversation with Ben Pugh from Episode 33 on influence versus control: https://youtu.be/LM0KJS-NKNs I also talk about the thoughts we have about our children and how much those thoughts shape our experience of parenting. When we believe our kids "should" be different, easier, faster, more motivated, more regulated, or more like the child we imagined, we usually end up suffering right alongside them. That is where the idea that circumstances are neutral comes in. I reference my conversation with Penny Williams from Episode 85 on that exact topic: https://youtu.be/y2ecqVV08lg And of course, we get to behavior. Because we always get to behavior. Behavior is a signal. It is not the root. When something looks disorderly on the outside, something often feels disorderly on the inside too. That does not mean anything goes. It means we need to stay curious about what the behavior is communicating before we decide we understand the whole story. For more on that, I mention my conversation with Debra Brause from Episode 129: https://youtu.be/--rKzaCQZ5M Mostly, this episode is a thank you and a reminder. Thank you for listening, for sharing episodes, for telling me what lands, and for being part of this community. And here is the reminder: The child in front of you is not a problem to solve. The hard day you are having today will not happen again exactly this way. And the work is not getting every backpack hung up correctly. The work is raising a human. Key Takeaways Children are whole humans, not projects. Parenting is bigger than the daily checklist. The long view matters. Influence is not the same as control. Thoughts shape the parenting experience. Behavior is communication. Curiosity creates compassion. Hard days are temporary. Parents need support too. The child in front of us matters more than the child we imagined. About Your Host, Gabriele Nicolet I'm Gabriele Nicolet, toddler whisperer, speech therapist, parenting life coach, and host of Complicated Kids. Each week, I share practical, relationship-based strategies for raising kids with big feelings, big needs, and beautifully different brains. My goal is to help families move from surviving to thriving by building connection, confidence, and clarity at home. Complicated Kids Resources & Links
Today is Memorial Day, and Daniela didn't want to let this day pass without saying something she genuinely believes needs to be said. Not as a coach or a CEO, but as a human being who is fully aware of how much she's been given — and how easy it is to forget that in the middle of a hard business week. This episode is a reflection on freedom: what it cost, what it makes possible, and why the ability to build a business is not something any of us should be taking for granted. Daniela shares what Memorial Day actually means — and how sitting with the weight of that, even briefly, changes the lens through which we see the hard parts of entrepreneurship. Whether you're heading into this long weekend rested or running on empty, this one is for you. In this episode, we discuss: Why Memorial Day is distinct from Veterans Day, and why that distinction matters The direct connection between the sacrifices of those who served and the freedom to build a business Why entrepreneurship, at its core, is an act of freedom — not a burden The question Daniela wants you to ask yourself the next time you're in a hard week A reminder that being tired doesn't mean you're failing; it means you're building something real A closing reflection for the families who are marking this day with grief, and for every spa owner who sometimes forgets what a gift it is to keep building Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
Episode Description Most leaders think of delegation as a way to get time back. That framing is half the story, and it's the half that keeps leaders stuck in the weeds. When the conversation around delegation only centers on the CEO's calendar, the team ends up filled with people who do tasks well and own almost nothing. Sarah goes solo in this episode to walk through why delegating outcomes, not tasks, is what builds a team capable of running the organization forward. In This Episode, You'll Learn Why task-focused delegation accidentally selects for "that's not my job" team members and filters out the A players The shift from delegating tasks to delegating outcomes, and what changes in your team within months of making it The zigzag-runner image: how the visionary moves through the future and how a strong team follows on a smoother path Why a culture of accountability is downstream of a delegation pattern, not a value statement The conversation Sarah had with a client that morning about moving from supervising people to managing outcomes Who This Episode Is For CEOs and founders who keep saying their team isn't proactive enough and quietly suspect they are part of why Leaders whose calendars are full of approvals, check-ins, and re-explaining the same thing Mission-driven leaders who want to grow people, not just productivity Anyone tired of being the only person on the team who thinks about strategy Practical takeaways Pick one task you delegated this month. Reverse-engineer it into the outcome it was meant to produce, and re-delegate the outcome. Notice the difference between supervising people and managing outcomes. Choose one team member and shift to the second mode this week. Audit your last three hires. Were you hiring for execution or for ownership? Adjust the next job description accordingly. About Your Host, Sarah Olivieri Bold, strategic, and refreshingly human… Sarah Olivieri is the go-to expert for conversations on aligned leadership, outcome delegation, and sustainable growth.She brings wit, warmth, and real-world wisdom to mission-driven founders, visionary CEOs, and change-makers who want more clarity, more joy, and more results. Most leaders hit a wall when success depends on them holding it all together. Sarah helps them change that by redefining leadership around outcomes instead of activity, empowering teams to own results that scale and freeing leaders to focus on the vision that drives them. A former director of three nonprofits and founder of five businesses, she has a rare ability to spot opportunity where others see chaos, shift stuck patterns, and build organizations that support both legacy and life. Sarah leads with the same mindset that made her an award-winning sailor: iterate on what works, stay focused in the storm, and never forget the joy of the journey. Links Website: saraholivieri.com LinkedIn: linkedin.com/in/sarah-olivieri Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.
You know that feeling when you've been trying to release something for a long time and it just keeps coming back? I've been there more times than I can count, wondering what I was doing wrong. Well, my friend Danielle LaPorte is back on the show and she gave me one of those mind glown moments I wasn't expecting. If you're watching, I give it away with my facial reaction. She said that the whole idea of letting go as we've been taught is actually working against us, because energetically, we can't destroy what we're feeling. We can only transform it (and that's everything). Tune in to learn exactly how to do this, from her newest book, Bless and Release. We also go deep into her centering practice, which she leads live in the episode and involves working with color and vibration as real healing tools. It's beautiful and one of my favorite parts of this episode. We talk about free will versus divine blueprint, what's quietly cluttering your auric field, and she says something about joy and the divine that I think you're going to want to write on a sticky note and put on your mirror. I love growing, learning, transforming, and flourishing together. We're not meant to do life alone, and I hope you know I'm grateful for you! Get Danielle's newest book:
Turning 45 is just a number. Until it isn't. This birthday episode, Daniela gets off script and gets real about the year that changed her. 44 was quietly one of the most significant years of her life, and turning 45 feels less like a milestone and more like permission she is done waiting for someone else to grant. In this episode, Daniela shares the list she's been building all year: the apologies she is officially retiring. Not from a place of arrogance or dismissal, but from a place of hard-won, grounded clarity. She talks about what it means to stop softening your "no," to stop comparing yourself to people on a different timeline, and to stop shrinking your success so other people stay comfortable. She also gets honest about why this birthday carried extra weight, and why ordinary days deserve to be treated like the extraordinary gift they actually are. This one is not about frameworks or tactics. It is Daniela talking to you the way she would talk to a friend. It is the kind of conversation you didn't know you needed. In this episode, we discuss: Why turning 45 hit differently, and what made 44 one of the most significant years of Daniela's life The unexpected gift of the 40s and the clarity this decade brings Why ordinary days are anything but ordinary (and what it took to really understand that) The specific apologies Daniela is releasing, including saying no, investing in her business, and taking up space Why visible success in this industry comes with strange cultural pressure to stay small, and how to opt out The only comparison that actually matters as a business owner and a human A birthday gift Daniela wants to pass along to every listener, wherever they are right now Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
Episode Description Most founders are running their organization from operator mode and calling it leadership. The doing feels productive. The decisions feel necessary. And the strategic work, the part that actually points the organization in the right direction, keeps getting pushed to "when things calm down." … And things never calm down. Sarah goes solo in this episode to walk through the difference between CEO mode and operator mode, why staying stuck in the doing creates a bottleneck that stalls growth, and how to start protecting visionary time even when you are wearing every hat. In This Episode, You'll Learn Why visionary work is a critical function on par with payroll, HR, and programs, not a "fun extra" The pattern she calls visionary whiplash, and how unprotected visioning disorients your team Why the CEO who stays the operator becomes the decision bottleneck that stalls growth The tiki raft analogy: when capacity is the problem, direction is not the question yet The first concrete move most small organizations make before hiring more leaders Who This Episode Is For Nonprofit Executive Directors and CEOs wearing every hat and quietly suspicious that visionary work doesn't count as real work Working boards running an organization with no staff, trying to figure out where strategy ends and execution begins Leaders whose teams have started saying "I don't know what we're focused on this month" Anyone watching their organization stall because every decision still routes through one person Practical takeaways Tag your time. Notice which hours go to right-direction work and which go to operator work, and track the percentage. Put new ideas on a list to review at your next strategic cycle instead of acting on them the day they arrive. Run a strategic planning cycle every two months, even if it is a solo session with a clear agenda. Before hiring more leaders, consider whether a strong executive assistant would unlock the capacity you actually need. About Your Host, Sarah Olivieri Bold, strategic, and refreshingly human… Sarah Olivieri is the go-to expert for conversations on aligned leadership, outcome delegation, and sustainable growth.She brings wit, warmth, and real-world wisdom to mission-driven founders, visionary CEOs, and change-makers who want more clarity, more joy, and more results. Most leaders hit a wall when success depends on them holding it all together. Sarah helps them change that by redefining leadership around outcomes instead of activity, empowering teams to own results that scale and freeing leaders to focus on the vision that drives them. A former director of three nonprofits and founder of five businesses, she has a rare ability to spot opportunity where others see chaos, shift stuck patterns, and build organizations that support both legacy and life. Sarah leads with the same mindset that made her an award-winning sailor: iterate on what works, stay focused in the storm, and never forget the joy of the journey. Links Website: saraholivieri.com LinkedIn: linkedin.com/in/sarah-olivieri Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.
Have you ever wondered if the people you've lost are still with you somehow? My guest this week, Mark Anthony, known as the Psychic Lawyer, is a fourth-generation psychic medium AND a practicing attorney. Such a fascinating combo, right? We talk about the electromagnetic nature of the soul, what near-death experiences actually tell us about consciousness, and the heart-touching work he does with Helping Parents Heal. Fair warning: some of his stories gave me full-body goosebumps, and I was in the middle of a peri-menopause hot flash.
You are not running out of time. You are running out of clarity about where your time is actually going — and that is a very different problem with a very fixable solution. In this episode, Daniela walks you through the CEO time audit she runs with her own team twice a year — and teaches inside the Growth Factor® Implementation program — and what spa owners almost universally discover when they do it for the first time. Spoiler: the time is there. It is just buried inside habits, assumptions, and tasks you have never stopped to question. Daniela breaks down the critical difference between admin time and CEO time, why most spa owners are accidentally protecting the wrong one, and what it actually costs your business when CEO-level work keeps getting pushed to the bottom of the list. She also gets honest about the scarcity trap that keeps so many spa owners locked in the treatment room — and the specific, calculated process inside Growth Factor® that creates a strategic path out. If you have ever felt too busy to work on your business, this episode is for you. In this episode, we discuss: Why "admin time" and "CEO time" are not the same thing — and why the language you use matters more than you think What CEO-level work actually includes across the five divisions of your business The scarcity trap that keeps spa owners stuck in the treatment room — and how to think about it differently How to do a full time audit: hour-by-hour tracking across both work and life categories The three options for any task that should not be on your plate: delegate, eliminate, or hand to AI Why protecting CEO time is an accountability problem, not a calendar problem Practical strategies for holding the boundary once you have built it — including how to name your time blocks so they are harder to sacrifice Want to break past $25K–$35K months without adding more treatment hours? Watch The Systems Shift and learn how 600+ spa owners are scaling into their Spa CEO role (without sacrificing family time or sanity).
Episode Description Most nonprofit leaders sit down to design a program and start by mapping the steps. The modules. The services. The flow. That work is real, and it belongs at step four, not step one. The three steps that should come before it are usually missing entirely, which is why so many programs are hard to run, hard to improve, and hard to explain to funders. Sarah goes solo in this episode to walk through a four-part program design framework that flips the order most organizations are using. In This Episode, You'll Learn Why step four (mapping the program) is the step almost everyone starts with, and what that costs the organization downstream The two questions to answer before you ever map a single service: what problem are you solving, and what does "done" look like for the client How to define qualified-to-start without quietly excluding the people who need the program most The 3.5 marketing bonus step that lets you serve everyone while still marketing to somebody specific Why this framework makes program measurement and KPIs dramatically easier to set later Who This Episode Is For Executive directors whose programs feel hard to explain to funders Nonprofit leaders staring at modules they built before they ever defined "done" Boards and leadership teams about to launch a new program and tempted to skip the upstream work Any organization whose pitch keeps landing as "we serve everybody" Practical takeaways Set your existing program modules aside (Sarah offers her fire bucket) and answer the four questions in order before you look at the modules again. Define done as a state of being for your client, not a count of completed sessions or modules. Pick one program this quarter and name the specific audience it is the best fit for, even if you serve a broader population. Use the magic-wand exercise: design the program with unrestricted funding first, then build version A from current resources and pitch version C to your donors. About Your Host, Sarah Olivieri Bold, strategic, and refreshingly human… Sarah Olivieri is the go-to expert for conversations on aligned leadership, outcome delegation, and sustainable growth.She brings wit, warmth, and real-world wisdom to mission-driven founders, visionary CEOs, and change-makers who want more clarity, more joy, and more results. Most leaders hit a wall when success depends on them holding it all together. Sarah helps them change that by redefining leadership around outcomes instead of activity, empowering teams to own results that scale and freeing leaders to focus on the vision that drives them. A former director of three nonprofits and founder of five businesses, she has a rare ability to spot opportunity where others see chaos, shift stuck patterns, and build organizations that support both legacy and life. Sarah leads with the same mindset that made her an award-winning sailor: iterate on what works, stay focused in the storm, and never forget the joy of the journey. Links Website: saraholivieri.com LinkedIn: linkedin.com/in/sarah-olivieri Be sure to subscribe to Inspired Nonprofit Leadership so that you don't miss a single episode, and while you're at it, won't you take a moment to write a short review and rate our show? It would be greatly appreciated! Let us know the topics or questions you would like to hear about in a future episode. You can do that and follow us on LinkedIn.
I did something I've been called to do for a long time. I went to Dr. Joe Dispenza's seven-day retreat -- and honestly, I'm still integrating everything that happened. This week's episode is me pulling back the curtain and sharing the whole experience. The meditations, the surrender, the healing stories I witnessed, and the moments I genuinely cannot explain but know were real. Including this: 99.99% of reality is not physical matter. It's energy in the quantum field. We are literally only seeing .01% of what's real. Mind glown. ✨ What Dr. Joe teaches about heart-brain coherence is something I also weave into my Intuitive Life Designer® Coach Academy, because I've seen it work. It is a practical, embodied doorway to healing. And I watched people walk through it in real time. Including me. During the HeartMath one-day event in Sedona January, 2020. Sometimes the most sacred conversations happen in parking lots.