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10 episodes with fuzzy math
3 episodes with fuzzy math
2 episodes with fuzzy math
3 episodes with fuzzy math
2 episodes with fuzzy math
2 episodes with fuzzy math
Send us a textIn this episode of UX Leadership by Design, Rina Alexin, CEO of Productside, joins Mark Baldino , Co-Founder of Fuzzy Math, to discuss the state of product management today, including challenges like misaligned strategy, poor stakeholder management, and data utilization. She emphasizes the need for clearer communication of strategy across all levels of an organization, enabling product teams to focus on valuable discovery and execution. Rina also shares insights on navigating the complexities of data, enhancing team skills, and leveraging AI to empower more effective product management.Key TakeawaysMisaligned Strategy: Many product teams struggle due to poorly defined business strategies or prioritization, which ultimately affects their ability to deliver impactful results.Stakeholder Management: A key challenge is the lack of proper governance in decision-making, which leads to difficulties in aligning priorities across the organization.The Value of Communication: Clear and repetitive communication from leadership to product teams about business goals is crucial to ensure alignment and strategic focus.Overwhelmed Product Managers: Product managers often feel overwhelmed with tasks, which highlights the importance of balancing stakeholder communication with delivering product outcomes.The Role of AI: Product managers should learn to effectively use AI to increase efficiency. Avoiding AI will be detrimental to productivity in the future.Data Utilization: Lack of data or mistrust in data quality can lead to poor decision-making. Gathering reliable metrics is essential for driving impactful business decisions.Enabling Product Managers: Providing product managers with the tools, training, and clear expectations helps them excel in their roles and contribute to the organization's success.Chapters02:58 Current State of Product Management06:08 Leadership's Role in Product Management09:03 Challenges in Product Management11:56 Stakeholder Management and Governance15:08 Overwhelm in Product Teams17:58 The Impact of AI on Product Management21:03 The Importance of Data in Product Management Fuzzy Math B2B & Enterprise UX Design Consultancy Connect with Mark on LinkedIn
In this episode of UX Leadership By Design, host Mark Baldino speaks with Pablo Stanley. Pablo, a designer and artist, shares his journey from being a graffiti artist in his teenage years to becoming a creative director and founder of multiple companies. He discusses the challenges and triumphs of leading a team of creatives, including the balance between guiding them and allowing them to explore new ideas. Pablo also emphasizes the importance of bringing one's full self and passion to work, promoting work-life integration rather than separation. He highlights the benefits of integrating personal interests and hobbies into the creative process, leading to more motivated and efficient employees. Pablo thoughtfully emphasizes the importance of collaboration, autonomy, and allowing others to make decisions. Pablo also shares his perspective on AI in design, highlighting its potential to unblock creativity and free up time for more impactful work -- while acknowledging the concerns around AI and the need for ethical and legal regulations. Key TakeawaysThe transition from being an artist to a leader in the creative field can be gradual and natural, with experiences like being in a band or playing video games helping to develop skills in teamwork and collaboration.Leading a team of creatives requires finding a balance between guiding them and allowing them to explore new ideas, while also fostering trust and respect.Promoting work-life integration and allowing employees to bring their personal interests and passions into their work can lead to more motivated and efficient teams.Creatives often crave control and perfection, but it's important to embrace the culture of making mistakes and learning from them.Work should feel less like work and more like fun, where employees can bring their full selves and passion to what they do. Leadership involves bringing people together, fostering collaboration, and avoiding silos and isolation.As a leader, it's important to let go of control and allow others to contribute and make decisions.AI in design can unblock creativity and free up time for more impactful work, but human input is still necessary for selecting and refining ideas.There are concerns and ethical considerations around AI, particularly in terms of artists' work being used to train models without consent.Learn how Pablo's tool, Lumi, offers AI-generated assets for creative projects.Resources & LinksConnect with Pabloe on LinkedIn Pablo's AI design tool companies: https://musho.ai/ and https://www.lummi.ai/Fuzzy Math: fuzzymath.com Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
There's a lot of economic data coming our way right now, but it turns out the government got it wrong (really wrong!) on one big piece of the economic picture. So, who do we trust? And what if that data leads to interest rate cuts this fall? Laurel & Taylor discuss it on this week's episode, but if you need an analysis of your own economic data, connect now at www.MattsonFinancial.com.
In this episode of UX Leadership by Design, Mark Baldino, co-founder of Fuzzy Math, speaks with Evan English, Vice President of Design and User Research at American Express. Evan shares her journey from product management to UX leadership at Amex, where she has spent 15 years. She highlights the company's significant investment in leadership training and development, which has allowed her to build a strong design leadership team from within the organization. They discuss the importance of aligning design work with business value, the challenges and rewards of building a mature design system, and the strategic role of information architecture in delivering business results.Key Takeaways:Leadership behaviors, such as communication, collaboration, and empathy, are crucial for UX leaders.Designers possess unique qualities that make them great leaders, including empathy, active listening, storytelling, and systems thinking (dot connectors).Shared goals with product partners and design maturity goals are important for driving business value.Information architecture and design systems play a critical role in supporting the evolving business needs.Measuring metrics and setting goals are essential for tracking the impact of design efforts and improving customer satisfaction.Fuzzy Math: fuzzymath.com Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
2+2 does not equal 4. You need to be aware. We don't need a calculator. We need a cheat sheet.
Giants OC Mike Kafka is clearly frustrated in New York. Michigan discipline comes down and it was all worth it. Plus, A.I. girlfriends, RV parks and fuzzy math on “The Good, The Bad & The Ugly.”See omnystudio.com/listener for privacy information.
In Episode 6 of Season 2 of UX Leadership by Design, host Mark Baldino chats with Bridget McMullan, Director of Technology Innovation at Elevance Health, about the intersection of artificial intelligence (AI), user experience design, and product management. They dive into the critical role of human creativity and critical thinking in effectively integrating AI into product development and design processes. Bridget shares insights from her diverse background in product development and her teaching experiences, highlighting practical examples of AI applications. The conversation also touches on ethical considerations, potential biases, and the importance of human intervention in AI's development and implementation. Whether you're a designer, product manager, or simply an AI enthusiast this episode explores the transformative potential of AI in creating innovative, user-centered design solutions.Key Takeaways:AI and Human Creativity in UX Design: The integration of artificial intelligence in user experience design highlights a unique overlap where AI enhances human creativity, leading to the development of innovative solutions that blend the best of technology and human insight.Human-Centered Design in the Age of AI: Despite the transformative potential of AI, the core principles of human-centered design remain paramount. This approach ensures that design solutions prioritize user-friendliness, intuition, and ethical responsibility, keeping human needs and values at the forefront.Ethical AI Use and Bias Prevention: The ethical integration of AI in design practices emphasizes the importance of bias prevention and aligns technological advancements with human values, ensuring that AI serves the genuine needs of users.Evolving Role of AI in Product Development: Artificial intelligence is increasingly shaping the future of product development, introducing new methodologies that streamline the design process and encourage innovation, thereby transforming how products are conceived and brought to market.Critical Thinking and Human Insight in AI Implementation: In the implementation of AI-driven solutions, critical thinking and human intervention play crucial roles, ensuring that technology is applied in a manner that is both practical and deeply attuned to user needs.Navigating the AI Landscape in Design and Technology: As AI continues to evolve, understanding its impact on design and technology becomes essential. This encompasses both the benefits and challenges of AI, highlighting how it can enhance user experiences while also presenting new considerations for designers.Connect with Bridget on LinkedIn: https://www.linkedin.com/in/bridgetmcmullan/Fuzzy Math: fuzzymath.com Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
Utah lawmakers are delivering on promises of tax cuts. The latest is cutting the income tax rate, 4.65% to 4.55%. But are lawmakers really just shifting around taxes to make us feel better this session? They're doing this to keep up with other states: There are 30 other states in this nation that have a lower tax burden on their citizens. How can lawmakers reduce taxes while all SLC residents, no matter what age, how many kids you have, will have to pay more in sales tax to fund an NHL stadium...
In this episode, we explore design leadership and entrepreneurship with Cameron Ridenour, Chief Design Officer of CoNote. Cameron brings listeners into the process of novel product design - highlighting the intricate journey of aligning user requirements with a company's strategic goals. Mark and Cameron discuss transitioning from a traditional design roles to a co-founders and product leaders.This is a great episode for UX Design leaders who are interested in strategies for harmonizing often conflicting aspects of product development. Through practical, real-world examples, listeners gain an understanding of how to maintain a clear and consistent product design direction, even when faced with varying user feedback or short-term opportunities from stakeholders.TOPICS:1. Non-Traditional Paths to Design Leadership2. The Evolution of UX Research Tools3. Balancing User-Centric Design with Commercial Viability4. The Role of UX in Product Development at Startups5. Managing Technical Debt in UX Design6. User-Centered Design Across Different Mediums7. Building a Cohesive Design Team8. UX Leadership and Positive Team Culture9. AI in UX: Enhancing Research and Synthesis10. Tools and Strategies for Effective Research SynthesisLINKS:Cameron Ridenour on LinkedIn: https://www.linkedin.com/in/voltronfutura/CoNote: www.conote.aiDon't Make Me Think by Steve Krug : https://sensible.com/dont-make-me-think/Fuzzy Math: fuzzymath.comMark on LinkedIn: https://www.linkedin.com/in/markbaldino/Fuzzy Math: fuzzymath.com Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
Are design leaders and their teams neglecting the power of wireframing in UX design? In the latest episode of UX Leadership by Design, Mark Baldino explores this question, and others, with Billy Carlson, a design leader and educator. The episode dives deep into the often underestimated process of wireframing, emphasizing its critical role in project development. Billy underscores the value of staying in the the "gray areas" of low-fidelity design early on, as it allows teams to refine their ideas, establish content structures, and secure stakeholder buy-in before transitioning to high-fidelity design. They also talk about Billy's recent book, "Wireframing for Everyone," which aims to democratize wireframing, making it accessible to both designers and non-designers. If you're a design leader in the UX field, this podcast episode offers a fresh perspective and actionable insights to elevate your team's design process.ABOUT OUR GUEST: Billy Carlson is a design educator at Balsamiq, where he helps new and non-designers learn best practices for all phases of user interface and digital product design. He teaches university-level UX and design thinking courses, and, as a designer since 2005, he's worked on myriad products and led large UX teams at various organizations.TOPICS:The Role of Wireframing in UX DesignImportance of Staying in Low FidelityStrategies to Encourage Collaboration in WireframingChallenges Faced by Design LeadersBenefits of Concept Development in DesignBalancing Control and Collaboration as a Design LeaderTransitioning from Individual Contributor to Design LeadThe Intersection of Design Leadership and EducationThe Process of Writing a UX Design BookEffective Communication in Early Design PhasesLINKS:Wireframing for Everyone: https://abookapart.com/products/wireframing-for-everyoneBalsamiq Wireframes Academy: https://www.balsamiq.com/learnBilly on LinkedIn: https://www.linkedin.com/in/billycarlsonBalsamiq: https://www.balsamiq.com/Fuzzy Math: fuzzymath.com Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
This week in Florida, Jack Smith's office files the government's response to Trump's motion for a revised CIPA schedule, claiming, in part, that it is a precursor to a motion to delay the entire trial, and we learn that Jack Smith may intend to prove Trump's motive in taking and retaining the documents, and Judge Cannon holds conflict of interest hearingsIn DC, DoJ filed a motion asking Judge Chutkan to require Trump to disclose whether he intends to employ an “advice of counsel” defense as that would affect discovery; Trump's defense team objects to something in the DoJ's motion to use “fair and protective jury procedures” but it is unclear what; Trump files a motion for “Select Committee Missing Materials” that may not even exist.In other Special Counsel news, Robert Hur interviewed President Biden for several hours; reporting says that Hur plans to wrap up his investigation soon.And we have a correction from last weekA couple of terms to remember:Brady Rule | US Law |Cornell Law School | Legal Information InstituteJencks Material | Thomson Reuters Practical Law GlossaryBrian Greer on CIPAThe Quick Guide to CIPA (Classified Information Procedures Act)Questions for the pod -Submit questions for the pod here Check out other MSW Media podcastshttps://mswmedia.com/shows/Follow AG:Follow Mueller, She Wrote on Posthttps://twitter.com/allisongillhttps://twitter.com/MuellerSheWrotehttps://twitter.com/dailybeanspodAndrew McCabe isn't on social media, but you can buy his book The ThreatThe Threat: How the FBI Protects America in the Age of Terror and TrumpWe would like to know more about our listeners. Please participate in this brief surveyListener Survey and CommentsThis Show is Available Ad-Free And Early For Patreon and Supercast Supporters at the Justice Enforcers level and above:https://dailybeans.supercast.techOrhttps://patreon.com/thedailybeansOr when you subscribe on Apple Podcastshttps://apple.co/3YNpW3P
In Episode 9 of UX Leadership by Design Mark talks to Tom Scotto, a design leader and consultant. Tom explains how embracing a quirky and creative team environment fosters innovation and collaboration and provides strategies to navigate and communicate the disruptive nature of design, both within your team and outside the design walls. Tom emphasizes the importance of recognizing that all design is disruptive and encourages a shared understanding of this concept among team members and stakeholders. Gain valuable tips on presenting disruption positively and collaborating effectively across disciplines. This episode is a valuable resource for UX Design leaders looking to drive change, build collaborative team cultures, and facilitate effective communication.TOPICS:1. The value of fostering a creative, quirky, and collaborative environment.2. Disruption as an inherent aspect of design and its impact on all facets.3. Encouraging a quirky mindset within design teams for enhanced creativity.4. Balancing disruption with collaboration across different functional teams.5. The importance of understanding disruption within and outside design.6. Overcoming hurdles in communicating design changes and driving innovation.7. Strategies for effectively presenting disruptive design concepts to non-designers.LINKS:Tom Scotto on LinkedIn - https://www.linkedin.com/in/tjscottoTom Scotto's Website - https://tomscotto.com/Fuzzy Math: fuzzymath.com Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
Mark Baldino, Co-founder of Fuzzy Math, is at the forefront of UX design, driving businesses to new heights through strategic design thinking. With a wealth of experience in human-centric design, he's a catalyst for optimizing products, boosting customer engagement, and enhancing profitability. Mark's recent insights shed light on the evolving UX landscape. He champions a more human-centric approach, stressing the vital role of research, strategy, and data in the design process. Today, he's dedicated to empowering internal design teams, helping them make a significant impact within organizations. His expertise covers everything from best practices to aligning design with business goals. Mark hosts the "UX Leadership by Design" podcast, a treasure trove of knowledge. Tune in to stay updated on UX trends and strategies. Connect with Mark on LinkedIn to expand your network!
In this UX Leadership by Design podcast episode, host Mark Baldino of Fuzzy Math talks with Alfred Kahn, an experienced design leader and author. They discusses navigating complex problem spaces, infusing consumer-grade UX principles into enterprise design, and strategies for collaborative success between the "tripod" - design, product, and engineering. This episode is a valuable resource for UX Design leaders looking to better understand how to shift design's role within an organization, emphasizing metrics, research, and effective communication, and aligning teams with strategic objectives.Topics:Creating Collaborative EnvironmentsEvolving Role of DesignBuilding Successful UX TeamsBuilding AlliancesEffective Design LeadershipUsability Testing as a Gateway to Enhance User-Centric DesignDesign Metrics and ValueEvolving Role of Design in OrganizationsLinks:Alfred on LinkedIn: https://www.linkedin.com/in/alfredkahnFuzzy Math: fuzzymath.com Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
Welcome to the "UX Leadership by Design" podcast, hosted by Mark Baldino, Co-Founder of Fuzzy Math. In Episode 6, we have the pleasure of featuring Santiago Viteri, the Associate Director of UX and Digital Accessibility Standards of the UX Center of Excellence at Bristol-Myers Squibb. Join us as Santiago shares his inspiring journey of helping shape a UX Center of Excellence within a large organization, emphasizing the significance of credibility and problem-solving through a user-focused approach. Discover the pivotal role he sees for digital accessibility and the "shift left" mentality in creating inclusive and user-friendly designs right from the start. Don't miss this insightful conversation on UX, accessibility, and the art of design with a science-driven mindset. Gain valuable insights for building successful UX teams and fostering a culture of innovation.Topics:Design Thinking for HealthcareAgile Approach for Digital AccessibilityProduct Development & UX StrategyMeasuring UX ImpactAccessibility ComplianceDigital AccessibilityShift Left MentalityInclusive DesignBuilding Successful UX TeamsLinks:Santiago on LinkedIn: https://www.linkedin.com/in/santiagoviteri/IAAP Certified Professional in Accessibility Core Competencies (CPACC) credential: https://www.accessibilityassociation.org/s/certified-professionalGoogle HEART framework: https://www.interaction-design.org/literature/article/google-s-heart-framework-for-measuring-uxSystem Usability Scale (SUS): https://www.usability.gov/how-to-and-tools/methods/system-usability-scale.htmlFuzzy Math: fuzzymath.com Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
In this episode of the "UX Leadership by Design" podcast hosted by Mark Baldino of Fuzzy Math, Greg Thomas, Director of User Experience at TaxSlayer, shares how his team captures user data at specific times to make data-driven decisions and presents a strong case to executives, business owners, and product leaders. By using a one-question survey with a one-to-seven scale (Single Ease Question or SEQ) , they prioritize fixes in the backlog and give users a voice without adding any overhead to the team. This episode is a valuable resource for UX design leaders seeking insights into capturing customer data and making better decisions.Topics Covered:- Making data-driven decisions in UX design- Benefits of user-centered design for business success- Importance of data capture tools and user feedback in UX design- Understanding and using Single Ease Question (SEQ) Scores to improve UX design- Prioritizing fixes and challenges in UX design- Building and leading UX research teams- Driving design decisions through in-context data capture- Strategies for Prioritizing Fixes in a UX Design BacklogAbout our Guest:Greg is a software industry veteran with an extensive background in researching and creating user-centered omnichannel customer experiences and in managing, advising Product Management and helping set strategy going forward.Examples of his work can be found on a wide array of platforms including; web, mobile apps, tablet apps, mobile web, point of sale, pin pad, kiosk, voice systems, mobile payment, and internal employee operation systems.Currently, he is the Director of User Experience Design at TaxSlayer.com where he reports to the CEO and works directly with Senior leadership. Prior to joining TaxSlayer, he worked for Fortune 500 companies such as Walgreens, Motorola and for other industry leaders such as Peapod, and Legacy.com.He holds a Master's Degree in Human-Computer Interaction from DePaul University in Chicago, a Bachelor's Degree in Marketing from Butler University, and an executive certificate in Product Management from the Haas School of Business at the University of California, Berkeley.His innovations have led to him being listed as a co-creator of one patent and sole creator of another.Resources & Links - Find Greg on LinkedIn: https://www.linkedin.com/in/gthomas10/- More about Single Ease Question (SEQ): https://measuringu.com/seq10/#:~:text=The%20Single%20Ease%20Question%20(SEQ)%20is%20a%207%2Dpoint,was%20the%20task%20to%20complete%3FFuzzy Math: fuzzymath.com Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
#129: Biden's Fuzzy Math (4/21/23) Links: The Race for the White House RFK Jr is in: https://abcnews.go.com/Politics/robert-kennedy-jr-launches-long-shot-presidential-bid/story?id=98691944 Pompeo is out: https://www.usnews.com/news/top-news/articles/2023-04-14/republican-mike-pompeo-says-he-will-not-seek-u-s-presidential-nomination Christie is considering: https://www.cnn.com/2023/04/18/politics/chris-christie-2024-white-house-bid/index.html Trump calling out DeSantis: https://twitter.com/stillgray/status/1648789127880658945?s=20 Nuclear Finland: https://apnews.com/article/finland-energy-nuclear-power-reactor-741341cfdf79e655a2a680e1b1130917 Germany: https://www.cnbc.com/2023/04/18/germany-shuts-down-last-nuclear-power-plants-some-scientists-aghast.html Energy Socialism – Isaac Orr / American Experiment: https://www.americanexperiment.org/energy-socialism-california-electric-companies-to-charge-households-based-on-their-income/ Walk Around Money: https://dailycaller.com/2023/04/13/biden-hands-green-supporters-millions/ Natural Law Biden/Thomas: https://twitter.com/RNCResearch/status/1648530185208340482?s=20
Jon Kelly joins Peter to discuss the faults in Elon Musk's Twitter strategy, and what to expect from Trump's cable news rendezvous. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
This episode of "UX Leadership by Design," the podcast by and for UX leaders, is brought to you by Fuzzy Math, the award-winning user experience design consultancy. In this episode, our host Mark Baldino chats with Nate Felt, a Senior Product Designer at Amazon, about stakeholder communication and management. As a designer, it's easy to focus on creating great UI and deliverables, but when transitioning to a design leader, communication and selling design ideas become crucial skills. Join us to learn from Nate's experiences and find the right balance between design output and communication.Topics Covered:- Transitioning from a design practitioner to a lead role- Non-traditional paths into UX design- Importance of digital storytelling in UX design- Psychology & counseling skills in UX design- Sales skills in UX design- Collaborating with stakeholders in UX design- Design thinking and problem-solving skills in UX design- Importance of empathy in UX design- The role of UX in the internal partner ecosystem- Identifying champions for UX in different parts of the process- Tips for identifying advocates for UX- The importance of passion and decision-makers in UX advocacy.About our Guest:Nate Felt is a Senior Product Designer at Amazon where he measures human behavior and interaction. Nate's goal is to discern people's motives and goals and he uses this information to help improve the technology we use. In addition to 6 years studying psychology and 6 years studying communication technology, Nate has been in the Bay Area working in UX Design for the past 12 years. Resources & Links:1. Articulating Design Decisions: Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience by Tom Greever https://www.amazon.com/Articulating-Design-Decisions-Communicate-Stakeholders-ebook/dp/B08FVV7PDN?ref_=ast_author_dp2. Find & Connect with Nate on LinkedIn: https://www.linkedin.com/in/nathanfelt/Fuzzy Math: fuzzymath.com Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
On this episode of "UX Leadership by Design" join host Mark Baldino as he interviews Bryan Garvey, the Associate Director of User Experience and Insights at Radio Systems Corporation. Discover Bryan's multi-year journey in bringing UX design to the company, the crucial role of stakeholder management, and the power of fostering a growth mindset among his team. Hear about the challenges of balancing multiple focuses from E-commerce to marketing to physical product design. Learn why it's important to not get too caught up in titles and instead focus on growing the UX department within the organization. Bryan emphasizes the importance of empathizing with stakeholders and understanding the business. Enhance your UX leadership skills today.Topics covered:1. How to get initial buy-in from stakeholders2. Identifying the right people to back your plans3. Collaborative approach between design and development4. UX design for marketing, websites, apps, to physical product5. How to expand the role and function of your UX tea6. Encouraging a "push mindset" in your team7. Importance of small details to solving design challenges8. The value of evangelizing9. Empathizing with StakeholdersAbout our guest:Bryan first started obsessing over experience details by putting on Star Wars plays in neighborhood backyards. Today he pushes to make things better through research, UX, and industrial design in the world of pet products. In his spare time, he creates different kinds of experiences on live music stages and in the outdoors. Resources & Links:Connect with Bryan on LinkedIn: https://www.linkedin.com/in/bryan-garvey-8a02a313/Book Recommendation: Crucial Conversations: Tools for Talking When Stakes are High https://www.amazon.com/Crucial-Conversations-Tools-Talking-Stakes/dp/1260474216/Fuzzy Math: fuzzymath.com Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
A major tornado storm passed through the North Texas area and caused a power outage here at BlazeTV studios. The Biden administration says inflation will be back to normal by the end of next year. Jeffy talks about the World Cup final, camel flu, and Artemis' reentry. The Twitter Files continue to reveal more and more information, and this time we discover that the phrase "My Pillow" was flagged. Learn more about your ad choices. Visit megaphone.fm/adchoices
Mark Baldino is the host of the UX leadership podcast and the co-founder of Fuzzy Math, a UX design firm. In today's episode, he interviews Parisa Bazl, the Head of User Experience at Commvault, an enterprise data protection and data management software company. Bazl's work focuses on scaling the impact of UX teams within an organization while also promoting diversity, equity, and inclusion in the design community. She has been able to bring people with non-traditional backgrounds into the design field through a training program using a unique combination of system-level thinking and frameworks.Topics covered:1. UI and UX design2. Digital product strategy3. UX design operations4. Growing and scaling a UX team5. Hiring and recruiting for UX6. Diversity and inclusion in design7. Best practices for UX leadershipAbout our guest:After studying Information Science in graduate school, Parisa has worked in UX for 12 years and now leads the team at Commvault Systems. Much of her leadership work is focused on scaling the impact of a UX team within an organization while also opening up opportunities for diversity, equity, and inclusion in the design world. She enjoys living in New York City, traveling outside of it, and working with people who bring out the best in each other. Resources & Links:Connect with Parisa on LinkedIn https://www.linkedin.com/in/parisa-bazl-28395333/Article Diversify and Scale Your Team by Making UX Design More Accessible: https://dscout.com/people-nerds/ux-design-accessibleFuzzy Math: fuzzymath.com Mark on LinkedIn: https://www.linkedin.com/in/markbaldino/
Orthonomics, a.k.a frum finances. Don't start having heart palpitations and pass up this episode. While the discussion about the mystery of how to pay for the lifestyle we lead as Orthodox Jews can be stressful, on this episode of DMC, Alex and Rivki talk with Yael Trusch, host of the Jewish Money Matters podcast, and get a whole mindset overhaul on how we approach the concept of money as Jewish people. Don't let this episode get away.On this episode we discuss:-A recap of Alex's “Fuzzy Math” article in Mishpacha from January 2021 that started much of the communal conversation on frum finances-A new take on the typical understanding of “orthonomics”-The financial challenges unique to frum families and the common pitfalls frum families often fall into when it comes to finances-The Jewish approach to money-Tips on budgeting, saving, spending and splurging-Advice for those of us feeling pressured to keep up with the rising material standards in many of our communitiesWe'd love to hear from you. You can find us on social media, or email us at dmc@meaningfulminute.org. Show Notes:Alex's “Fuzzy Math” article:https://mishpacha.com/fuzzy-math/Yael's Jewish Money Matters Podcast:https://podcasts.apple.com/us/podcast/jewish-money-matters/id1407025695Yael Trusch's website:https://jewishlatinprincess.com/Yael's Money Date checklist:https://jewish-latin-princess.ck.page/164d22d345
The eligibility numbers are kind of muddying some things up. Also your reactions to what Schaef said.
The RSB Show 12-31-21 - Goodbye to 2021, Healthcare worker shortage, Mandate blowback, No federal solution, COVID-19 EUAs, CDC fuzzy math, Top 21 Bizarro News Stories of 2021
“Diversity math,” the changing fortunes of Gavin Newsom and Kamala Harris, a record revenue surplus in Sacramento, plus dubious outlooks for public pensions and high-speed rail. Hoover senior fellow Lee Ohanian and distinguished policy fellow Bill Whalen, both contributors to Hoover's “California on Your Mind” web channel, join Hoover senior writer Jonathan Movroydis to discuss […]
“Diversity math,” the changing fortunes of Gavin Newsom and Kamala Harris, a record revenue surplus in Sacramento, plus dubious outlooks for public pensions and high-speed rail. Hoover senior fellow Lee Ohanian and distinguished policy fellow Bill Whalen, both contributors to Hoover's “California on Your Mind” web channel, join Hoover senior writer Jonathan Movroydis to discuss the latest in the Golden State, including what Lee's cooking on Thanksgiving Day.
President Biden showed up to stump for Terry McAuliffe, but based off his performance it might not have helped. Other topics include a WaPo fact-check and Dr. Fauci's sudden disappearance.
President Biden gives a ponderous (as usual) explanation on the math behind how many, as a percentage, are vaccinated in the American private sector workforce. Also, Leland provides your first supplement of Daily Greens, exploring the concept of jacking air fares for the youngs in the name of 'green energy' on planes.
President Biden is so desperate to pass his reckless spending bill that he is lying to Americans. Speaker Pelosi is trying to avoid talking about the price tag. Also, Biden slams the American press--prefers the Indian media.
TCS President Steve Ellis is joined by Budget Watchdog AF's very own Josh Sewell to reveal the secrets of the awe-inspiring, disappearing debt limit trick. Magic or optical illusion? And the real truth about infrastructure and reconciliation.
Are The Covid Numbers Fuzzy Math? (Ep 2010) Don't forget to follow our podcast! You will get notified of the latest episodes, bonus content, and our random prize giveaways! Have question or comment and want to be part of the show? Leave us a message by clicking here! https://anchor.fm/tooclevermafia Of course, we love coffee... https://www.buymeacoffee.com/tooclevermafia Support our show here: https://anchor.fm/tooclevermafia/support Paypal: https://paypal.me/2clevermafia?locale.x=en_US Grab a T-Shirt! https://merch.streamelements.com/tooclevermafia Grab a Mug! https://teespring.com/tooclevermafia This is our empire! Click Here: https://linktr.ee/tooclevermafia www.tooclevermafia.com Follow us @TooCleverMafia on all the majors of social media "That's all I have to say about that.” The Too Clever Mafia Podcast owns the rights to all originally created content and audio files. Any third-party audio files that may be used within are used for educational, demonstrative, and/or transformative purposes only. All fair use standards and practices are strictly adhered to. #toppodcasts #tooclevermafia #science #politics #history #tech #newscommentary #comedy --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/tooclevermafia/message Support this podcast: https://anchor.fm/tooclevermafia/support
Mark Baldino's path to co-founding a Chicago-based design agency wends its way from a degree in theology and working at non-profits in Washington DC to reading an early edition of ‘Information Architecture for the World Wide Web' and a job as a late 90s web designer he claims he was totally unqualified for. What shines through today is a continuing commitment to bringing a certain set of values to the agency's UX work in healthcare and other sectors. Mark talks to MEX founder Marek Pawlowski about the nuances of selling design services, nurturing skills and growth within a team, and how the pandemic has influenced his agency's approach. Show notes with links to everything discussed: https://mex.ac/category/podcast/ It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email designtalk@mobileuserexperience.com. Contact: T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Mark Baldino is the Co-founder of Fuzzy Math, a user experience design, strategy, and innovation firm that solves difficult problems with a human-centered design approach and has helped establish design practices for upstart businesses and Fortune 500 companies including Microsoft, and GE Healthcare. Takeaways If a resource is comfortable with working remotely then as an agency you should allow them to. An A+ resource is better remote than outside your company. As an agency things like culture happen naturally. If you're living the values you preach, the team follows. Contrary to popular belief virtual meetings are more inclusive. There is an accessibility component to communication in a 100% virtual company. “When everyone's just a screen, you kind of treat everybody a little bit more equal. And I think that's a real benefit. And I think our clients can feel that and our team can feel that whether we're doing an internal kind of meeting, or we're doing a client workshop.” - Mark Sometimes you have to say no to good business just because it's not the right fit for you, culturally or technologically. First contacts can determine if a client is good for you or not. If they're having trouble understanding your culture and values then it's not going to be any different with work. Links: LinkedIn - https://www.linkedin.com/in/markbaldino/ Fuzzy Math - https://fuzzymath.com Busted Myths: Communication in a 100% virtual company strains people and makes them less productive.
Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: In this discussion we address what it means to properly incorporate UX (user experience) into your product work. This is not merely making things look right. This is deeply understanding the user experience that creates greater value, beating competitors and delighting customers. Joining us is Mark Baldino, UX product design expert and co-founder of Fuzzy Math, which designs software products for companies. Mark has 20+ years experience implementing human-centered design to solve difficult problems.
“The Fuzzy Math of Forgiveness” from Imagine by Doug Peters. The post The Fuzzy Math of Forgiveness appeared first on Grace Crossing Church - The Woodlands, TX.
Fuzzy Math from Joe Biden promising massive spending and no tax increases. Fuzzy Math says you can pay for 1.6 trillion of programs with the corporate taxes paid on 40 billion dollars. Maybe that's the new non-systemically racist math? --- Send in a voice message: https://anchor.fm/nicholas-tutora/message
Mark Baldino and Mike LaVista talk about the risks and costs of legacy software and how to fix it. The focus should be on going after a specific business outcome. Don't just do it to do it, or because you don't like what you have. Further, a progressive approach that takes over the app piece by piece is the way to be the most successful. Mark Baldino is a user experience expert and one of the founders of Fuzzy Math, a UX firm in Chicago. https://www.fuzzymath.comMike LaVista is a software development expert and founder of Caxy Interactive as well author of the upcoming book Superpowered: The 7 essential leadership skills technology executives cannot afford to ignorehttps://www.caxy.com
The RSB Show 1-31-21 - Celia Farber, Death stats fuzzy math, Dire predictions, Vax warnings
Mark Baldino is a design industry expert with over 20 years in UX and Human-Centered Design. He's a co-founder of Fuzzy Math, an award-winning UX design and innovation consultancy located in Chicago with clients worldwide. Along with building and sustaining a 20-person design studio, he's helped build and train UX teams for some of the largest companies in the world. Fuzzy Math’s call to action “Do good work. Be good people” is embedded in all of Mark's work as he advocates for “goodness” in design: producing work we are proud of as designers and that positively impacts the lives of those who use digital products and services every day. Mark has led projects across complex and regulated industries including Allstate, Hyatt Hotels, Microsoft and GE Healthcare. Questions Your bio said that you're a UX and Human-Centered Design Organization, Fuzzy Math. But maybe give us some background behind why you decided to name the company that and just how you got into what you're doing today. Customer experience, user experience, user design, those words sometimes are used interchangeably in navigating different experiences for customers across different industries. Could you share with us what is so different about what you guys do that really helps to enhance the customer's experience? Let's say, for example, you're looking at your strategy for 2021 coming out of this year that we've all had, that has been extremely different from any other year we've all experienced. How would you demonstrate or justify the return on investment of focusing on UX? Why is it important? How is it really going to transform your business? Why should you give attention to it as you would give attention to any other budgeted item for your business plan? Could you share with us one or two things that a company should take into consideration in managing their digital spend in the age of COVID? Could you share with us how do you stay motivated every day? Can you share with our listeners what's the one online resource, tool, website or app that you absolutely can't live without in your business? Could you share with us maybe one or two books that have had the biggest impact on you, maybe a book that you've read recently or a book you read a very long time ago, but it definitely had a great impact on you. Can you share with us what's the one thing that's going on in your life right now that you're really excited about? It could be something that you're working on to develop yourself or something you're working on to develop your people. Where can listeners find you online? Do you have a quote or saying that during times of adversity or challenge, you’ll tend to revert to this quote, kind of helps to get you back on track or just keep you focused. Do you have one of those? Highlights Mark’s Journey Mark stated that Fuzzy Math is a unique name, it served them well for the past 11 and a half years. The term Fuzzy Math, it does mean something in the real world, for them it speaks about the duality of the work that they do in the user experience and human centered design processes. So kind of the fuzzy part is they're working with humans and they're trying to understand them and they are complicated and complex and sometimes they say one thing and do another. So it can be hard to design products and services to meet their needs. And the way they do that is kind of the math side, which is a little bit more of the robust process they follow sort of a thorough user center design process they lead their clients through. It kind of makes sense of what humans are saying and doing and allows them to build products that better meet their needs. So it's kind of the analytics and process side, which is the math solving for the human psychology and fuzzy side, which is the humans. What Fuzzy Math Does to Enhance the Customer’s Experience Mark shared that their process is about putting customers or users at the center of everything they do. So, one of the reasons they use the term “User” is because it really focuses in on their use of a specific, in their case, they're designing a lot of web based applications or mobile applications. Customer can mean a lot of different things to a lot of different people and so you thinking about customers from the brand perspective, from a marketing perspective, business perspective, and they try to get a little bit more narrow and think about who is this human sitting in front of a computer and what are they doing every day? And how do we make their experience more efficient and effective and satisfying for them? And that doesn't always take into account the brand, for example, which again, brand and customer get aligned a lot. They try to break that out, they don't think in terms of brands, if they're working for a company that is a brand, they're really thinking about, what is this person's experience with your product and with your service and how can they architect it to better meet their needs? And so, it's really about putting a user at the center of everything that they do and advocating for them and their needs. And that sometimes pushes against what might make the most sense from like a sales or a marketing perspective. And that's okay, there can be a natural tension between those. But for their purposes, it's let's give users a voice at the table here and advocate for their needs, which might push against some other considerations of a business. So it's a slightly narrow lens to focus it on and really say who is this human being that, again, is sitting in front of a computer, has to use this digital product and service and how can they make them happier people, while they're using these products. The Importance of Using UX to Transform Your Business Mark shared that he would think that the year that everyone's just had really, really gives them a sense of why they should be investing in digital. So you can take healthcare, for example. But you could say the same for some retail, that’s brick and mortar, maybe a higher education. So healthcare and higher education, they have two things in common, which is they have these large, vast physical spaces that they've invested billions of dollars in. A hospital in 2020 looks nothing like a hospital did in 1980. They are gorgeous structures; they look more like hotels. And so, the idea is when you step in, that experience that you get when you enter the atrium of a modern hospital is supposed to give you a sense of what's going to happen behind the scenes, behind the doors, is this amazing high tech, high touch. Again, it almost feels like you're stepping into a luxury hotel and that's how you want to be treated. Well, guess how many people were using those front doors during COVID? No one. Hospitals were busy, but they were not coming through the front doors and stepping in and getting a sense of this is where I want to spend money, it was much more from an emergency perspective. But instead, the digital front door of hospitals became the center point, and hospitals that had invested in 2019 and previously in their digital front door were much better positioned to handle kind of customer service, user experience, patient services, provide those in a much more effective and meaningful manner. And so, if you invested in 2019 or before, let's say that that dollar you spend in 2019 was worth ten times as much in 2020 and nothing to say it's not going to be just as valuable moving forward. So the idea is that people are experiencing brands and products or services overall, they're experiencing digital first or have experienced digital first and a lot of people are digital, they live digitally, they think that that's a normal thing. But you have to think of these industries where there was a physical component to it and they had invested in that physical component. And now, you're not taking a college tour and deciding on a college based on how fancy the building is, you're probably making that based on what the digital experience you're going to get and whether you can tell that they've actually invested in that in that digital experience. So, even though he thinks we saw a lot of budgets get tightened in 2020, given uncertainty, what we've seen in this quarter and what we're expecting to continue to see in Q1 is that those budgets are getting reoriented towards kind of the digital experience. And so, he actually thinks it's kind of an easy sell, it's not one that he has to make. But he thinks for people internally is to say….. “If we haven't invested in our digital infrastructure, now is the time if we want this business to be sustainable, we can also have to shift maybe the organization overall towards spending more on these digital first experiences and not maybe spend as much in something like physical infrastructure.” Me: Agreed. Great. So that definitely will allow people to have greater justification for why they need to make this type of investment and, of course, how it will impact their business in the long term. Managing Your Digital Spend in the Age of COVID Me: Now, let's say, for example, we have a business and they're looking to go into this. What are maybe one or two ways that you think you could probably suggest to them that they could be able to better manage their digital spend in the age of COVID. Because a lot of people feel like they're in contracting mode. I've listened to many podcast interviews and I know a lot of organizations that would have done a year in planning in terms of what they're going to invest into, they're now doing short term plans like three months, six months, because they just don't know what to expect. So, with that in mind, maybe could you share with us one or two things that a company should take into consideration in managing their digital spend in the age of COVID? When asked to share what a company should take into consideration in managing their digital spend in the age of COVID, Mark shared that he thinks they need to think short and long term, if you're too narrow in your focus of this few months, he has heard that as well, “Hey, we have two months to make impact.” You can only do so much in in two months. And so, they're helping a lot of their clients with is put roadmaps in place which allow for a strategic view, which is three years out, even if there's a large amount of uncertainty in said industry. But that has a really tactical, they're doing two to three month chunks of work. So what can they accomplish in a short term that's going to move the needles and some KPIs. But what is their vision for the longer term. And inside of that, something that they don't do a lot of crisis management for their clients, but all of their clients and frankly, all human beings went through a crisis this past year. And he doesn't mean to say that we're going to experience another one, but there's nothing to say that this couldn't happen again in two years down the road. So, while you're thinking strategically long term, while you're solving stuff in the short term, you need to invest in an infrastructure that's going to allow you to pivot quickly during a point of crisis. Again, he hates to go back to the healthcare example, but it's an easy one these days. A lot of websites and customer service teams were very unprepared for the deluge of visitors. In some cases, he heard 3000% increase in web traffic. So that's the technical architecture going to support that but can we respond to that many requests? And so, this shouldn't be a poll that is a blip on the radar for 2020, people need to invest in crisis management and how they can respond and how their digital products and services respond during a crisis like this. So, again, they're trying to map out what the long term improvements to customer experiences are over a 3-year period, they're trying to help their clients adjust and make some changes incrementally along the way that are going to move the needle in a two or three month time frame and start to think about what it looks like when a crisis hits again and how teams responds and how technology responds and how we can utilize technology to respond during those points of crisis. How Mark Stays Motivated Mark shared that fear is a big motivator, just to be quite honest, he thinks in 2020. It is this sense of fight or flight; you need to keep the business going. It's not a great long term motivator because it just wears you down a little bit. So, he tries to spend time away from his computer and that keeps him motivated to get back to the computer. He works a lot with his hands, crafts, furniture building, light construction, it's a lot less cerebral and it's a lot more physical. And he finds it when he’s able to step away from the computer and start to work on physical products or physical projects, he yearns to be back in front of the computer because there's something about the amount of change you can influence or impact through the work that they do as designers. And that's really, really powerful. And it's not just about him and a closet he’s building or a piece of furniture, that's personally rewarding for him. And he enjoys that. But a lot of the products they work on are with bigger businesses and thousands, sometimes hundreds of thousands of people are using these tools every day. And there's a lot of power in being able to make those tools more satisfactory and joyful for humans. And so, this kind of this exponential push that they can make in people's lives through the tools that they redesign but sometimes when you're so focused on what's the next sale they're going to make? He does primarily sales at Fuzzy Math these days, he doesn't do a lot of design himself. You sort of miss that larger picture. So, to stay motivated, he gets away from the computer, he works in the in the physical world, and then that really pulls him back to the computer because he can get just a different perspective on what it is they do it Fuzzy Math and how they're helping people. App, Website or Tool that Mark Absolutely Can’t Live Without in His Business When asked about an online resource that he can’t live without in his business, Mark shared that it's going to sound standard, but email. He'd love to say Slack, but his team loves Slack as a digital tool, he thinks it's enabled the business to function better specifically remotely. But as many times as people try to remake email and make that experience better, there's a reason we all use it, it's very easy, it's quick to communicate with people. And so, it's a boring answer but it's where he’s at almost every minute of every day is in his inbox and he uses it as a way to manage tasks and to do’s, kind of a zero inbox person. He has a number of ways and filters to clean his inbox and make it an efficient mechanism for me. But he has been using it since AOL, so early 90s. He has been using email for a while. He is very comfortable with it and he can be a creature of habit sometimes and it takes a while for him to shift into something else. As boring as it sounds, he feels like email is consistent and for him it's something he can always rely on as a tool to know what's coming into his business, what's going on in his business and what does he need to do every day. So, maybe not the most inspiring answer, but it's an honest one. If you ask him what he can't live without at this point, it’s email. Me: Definitely, don't feel bad about sharing email because it's important. And it's an excellent communication tool and it does definitely allow for some level of accountability, paper trail you can go back in. I've pulled up emails that I've sent to people from three, four or five years ago just to make reference to maybe a conversation that was had that maybe you just need to bring back to the forefront based on what you're moving on with currently. So it really, really is an excellent resource. So I'm not going to negate your application. Books That Have Had the Greatest Impact on Mark Mark shared that there are two books that have probably had the biggest impact on him. The first is Managing Professional Service Firm by David Maister. It's an old book, the 90’s. It has been updated a number of times. It basically gave him all of the tools to build a professional services firm and how to think about his team and himself and leadership structure and consulting in general. A lot of consultants started as practitioners, he did. And they built consultancies because there's work out there. But running a business is very different from doing design work and so, Managing Professional Services Firm, he calls it his Bible in terms of if he has a question, he goes there first. He spent a few months in Argentina last year during the winter to escape awful Chicago winters and he read Let My People Go Surfing, which is by the founder of Patagonia. And that's just a fantastic book, it's part bio, which is just great to understand how and why Patagonia was founded. But also there's a business component to it and how you can run kind of an ethical business and what you can look out for and how you can guide your company and he’s a firm believer in the ethos and values that Patagonia sort of imbues in its products and services. But there's a real honesty to the book in terms of, in a perfect world, no one needed more clothes and Patagonia would go out of business and they don't hide from that fact, they sort of explain it. And so, he just found it a really refreshing read and he thinks people that like that book, he thinks are people that he would kind of enjoy in the real world to talk to. So it's been kind of a book that he keeps an eye or an ear out for if people have read it, because he thinks that if they read it and enjoyed it and found value in it, they probably have a similar set of values to him and those can be some of the best of friends, first of all, but kind of professional relationships when there's a bit of a value overlap. What Mark is Really Excited About Now! Mark shared that internally and it's about developing their people. They've started a (DEI) Diversity, Equity and Inclusivity initiative at Fuzzy Math, it's about 18 months old and that's by far been the most rewarding part of 2020, because they made a lot of progress there. The initiative was not started because they had a crisis of diversity, equity and inclusivity on the team, it was because people thought that there was room that they could grow as a firm, even as a team of 20. And so, two employees came to them and said, “Hey, we think we should invest time and energy into this, that there's some room for growth here.” And Ben, is his business partner and him, “Okay, what's kind of what's the plan? Help us along here.” They eventually brought in a third party consultant who's been a tremendous resource for them. And it's really reoriented how he thinks about growth at the company and proper growth and their role potentially in equity and inequality in the design industry, how they hire people and retain them, how they can maybe train people who don't have a formal background in what they do, how they can create apprentice and mentorship internship programs. And they've been doing all of this, but they haven't done it with the lens of DEI and obviously this past year there's been worldwide attention specifically through Black Lives Matter and they started the process ahead of that but it really it dovetailed well as it there was a specific focus on it globally and certainly in the United States. And for them to have a forum for their team to communicate about their concerns and then be able to plan for what the future looks like. So, they have a two-year roadmap for how they're going to improve DEI at Fuzzy Math and it's not just a one stop shop, they didn't just write a DEI statement and put it on their website. In fact, it's not on the website yet because they are taking a very thorough, kind of methodical approach to this. And it's a long term change of the composition of the people at Fuzzy Math and their backgrounds. How you can have a voice at Fuzzy Math, what hiring, retention, growth and career paths. A lot of things he didn't put in the DEI bucket; his team did because they felt that they were important in terms of communication from the founders down to the team. So it's been a tremendous learning experience for him, it's been great to see because it's been team led, his team has driven this and that's super rewarding as a business owner to see people care so much about but the company and more specifically about each other, to want to invest time and energy into DEI. Me: Sounds good. Okay, so we will definitely be following that journey eventually when it becomes public. And you may serve as a benchmark for other organizations that may want to take on that same kind of initiative. Where Can We Find Mark Online Website – www.fuzzymath.com Mark shared that if you go to the resources section on their website, there's a newsletter, encourage people to sign up for the newsletter. They don't spam you. They send out one new sort of newsletter every month, which includes a topic of their interest. Sometimes it's is very specific to design and designers. Recently it's been about kind of the business value of design and the ROI of design. And then they include some links and articles that they have read in the past month that they enjoy. They have the benefit of living and breathing UX every single day, and not everyone has that, so they try to pull some resources together for people. If people want to reach out to him, his email is mark@fuzzymath.com, he’s happy to answer emails, chat, schedule, some time to connect, whether it's about starting a career in design or whether you have a potential project. Quote or Saying that During Times of Adversity Mark Uses Mark shared that he doesn't really have a quote, there's just sort of saying, he doesn't know where it's attributed to, it's around, do you have a strategic plan? Yes, it's called doing things. He thinks people sometimes worry too much about strategy and less about execution and has tried to make his career about kind of execution and doing and he considers himself a bit of a doer. So, it helps him when he’s thinking about where Fuzzy Math’s going to be in 5 years or 10 years, people sometimes ask that question and he doesn't always have a clear picture, he just has to remind himself that they just have to continue doing what they've been doing for 11 ½ years, it's made them successful, bunch of happy clients and happy users along the way. So, if you're ever concerned about what to do next, just do. Start creating, start building, don't spend too much time thinking or planning because execution is all that matters at the end of the day. Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners Links Managing The Professional Service Firm by David H. Maister Let My People Go Surfing: The Education of a Reluctant Businessman by Yvon Chouinard The ABC’s of a Fantastic Customer Experience Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC’s of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!
We've known for awhile not that Social Security recipients will be getting a 1.3% COLA (cost of living adjustment) going onto 2021. But now we're being told that Medicare Part B premiums will be going up by 2.7%. The numbers don't lie, and they could spell disaster if you're not creating a plan that prevents you from losing ground annually. This week, Scott and Nolan discuss some ways to prevent that slide, and more.See omnystudio.com/listener for privacy information.
How can we measure the success of our UX work as consultants? How do we even start this conversation with clients, if such metrics involve additional research work?? Our guest today is Mark Baldino, co-founder of Fuzzy Math. You’ll learn all about Mark’s consultancy and his answers to these pressing ROI questions, as well as his view on measuring user satisfaction, creating effective surveys, and more.Podcast feed: subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Play Music.Show NotesFuzzy Math — Mark’s UX design consultancyEpisode 164: Enterprise Product Design with Rakesh PatwariNPS (Net Promoter Score) — a popular research method (Wikipedia article)SUPR-Q — an 8 item questionnaire for measuring the quality of user experience (you can use the method for free, or buy a license to access industry benchmarks)What Are XLAs? Experience Level Agreements Explained — an article by Joseph MathengeUserlist — Jane’s SaaS productFollow Fuzzy Math’s blogJoin Fuzzy Math's monthly newsletterToday’s SponsorThis episode is brought to you by Userlist — a lifecycle messaging tool for your SaaS product. At Userlist, our mission is to make your founder journey more enjoyable and less overwhelming. That’s why we built an email automation tool that does exactly what you need. No more, no less. Manage your users, segment them, and get in touch throughout their journey — all based on their behavior. Try Userlist free whenever you’re ready at userlist.com.Interested in sponsoring an episode? Learn more here.Leave a ReviewReviews are hugely important because they help new people discover this podcast. If you enjoyed listening to this episode, please leave a review on iTunes. Here’s how.
This week Tod took the pick lead thanks to a bye. Tom and Tim are right on his heels as we enter Week 10. Email the show at Skylarkerpodcast@gmail.com
Governments all across America make it as hard as possible for citizens, and even many legislators, to find out how much they are spending and where the money is going. Despite the protests of some elected officials here, Texas is no exception. In Episode 9 of The Liberty Cafe, we take a look at the … Continue reading "Episode 9: The Fuzzy Math Behind the Texas Budget"
Are 41 million people out of work? There have been 41 million claims but the current number of people receiving unemployment is 21 million.
The RSB Show 4-23-20 - Jonathan Emord, Bioweapon, Protest ban, Herd immunity, Fuzzy math by Robert Scott Bell
Stephen Marsh is a Los Angeles based mastering engineer who has been active for 25 years. In this episode, we discuss: Stephen's journey as a mastering engineer Home studios Knowing your value Financial philosophy Providing maximum value Discussing money with clients Links and Show Notes: Tools of Titans: https://amzn.to/30Vs5Ob Miles Davis & Bill Evans: https://amzn.to/37rSA01 Pete Weiss' studio for sale: http://www.verdantstudio.com Stephen's site: https://www.marshmastering.com/ Matt's Reverb.com store: https://bit.ly/2Mi0Wic Support WCA - Go Ad-Free! https://glow.fm/workingclassaudio/ Connect with Matt on Linkedin: https://www.linkedin.com/in/mattboudreau/ Current sponsors & promos: https://bit.ly/2WmKbFw Working Class Audio Journal: https://amzn.to/2GN67TP Credits: Guest: Stephen Marsh Host: Matt Boudreau WCA Theme Music: Cliff Truesdell Announcer: Chuck Smith Editing: Anne-Marie Pleau & Matt Boudreau Additional Music: The License Lab
A lot of investors (and quite frankly a lot of advisors) fall victim to fuzzy math when it comes to their retirement planning. Let’s explore some of the areas where someone might be employing fuzzy math.
Today's guest is Julia Jouravel, Visual Designer at Fuzzy Math in Chicago IL. I met Julia at a Design Thinkers Vancouver afterparty, and we were both eating of course. Free Food. Julia shares stories with us about her childhood and being born in Siberia. She shares how art and design were considered to be something you did for enjoyment, not a career. Julia tells us about a moment when she first learned as a child that she wasn't that great at drawing, and the hard work she put in to learn how and improve her skills. Julia shines through the lightning round and has a great "ask-it-forward" question.
Today's guest is Julia Jouravel, Visual Designer at Fuzzy Math in Chicago IL. I met Julia at a Design Thinkers Vancouver afterparty, and we were both eating of course. Free Food. Julia shares stories with us about her childhood and being born in Siberia. She shares how art and design were considered to be something you did for enjoyment, not a career. Julia tells us about a moment when she first learned as a child that she wasn't that great at drawing, and the hard work she put in to learn how and improve her skills. Julia shines through the lightning round and has a great "ask-it-forward" question.
A lot of investors (and advisors) fall victim to fuzzy math in retirement planning. We’ll make sure you aren’t one of them on today’s show. Plus, we’ll answer two questions from local listeners about how to retire when you’ve done no previous planning and trying to understand the spousal Social Security benefit.Full show notes: https://fortune-financial.org/ep-2-fuzzy-math-in-retirement/ Key Takeaways From This Episode:The Mailbag1:01 Hannah: Ready (but not really) to retireHannah in Moscow says she’s supposed to retire next month but hasn’t done any planning yet. She needs to figure out Social Security options, pension options, Medicare options, as well as what to do. Should she push her retirement date back until she figures this stuff out?Perhaps she should, depending on how official her retirement date is.Talk to someone who is well-versed in all the elements of retirement. Run the numbers and consider these benefits and how they also impact your spouse.Looking at it only a month ahead of time is cutting it a bit close. You want this to be a time of joy and anticipation, not stress. So, make sure you take your time to get the answers right.4:50 Tom: Spousal Social Security benefitTom in Plymouth doesn’t understand the Social Security spousal benefit. His wife worked about five years before they had kids and hasn’t worked since. What will she be entitled to?This is a common question people have for Chris. When you are married, you are entitled to collect a Social Security benefit either on your own work record or a percentage of your spouse’s work record--whichever is higher.The maximum she could collect would be 50 percent of her spouse’s benefit, depending on what age she starts collecting.Chris explains some of the different ages and benefits possible when you take Social Security.8:42 Fuzzy Math9:25 “The mutual funds that I’m invested in have averaged 7% annual growth for the last five years, and I’m perfectly happy with that return moving forward.”Psychologists call this the recency bias. People have gotten used to almost double digit returns over the past decade. Don’t just focus on what’s happened recently because if markets turn down, it could do a lot of damage to your retirement portfolio.Make sure your plan is built to handle downturns while still taking advantages of these upward periods in the market.11:10 “It’s definitely best to wait until 70 to start my Social Security to get the biggest monthly amount possible.”This is not fuzzy math--if you look at the numbers there is a stark difference between starting the benefits at 62 vs. age 70.Waiting until 70 is going to give you the biggest possible check, but is that right for you? Some people start at 70, that is the right decision. But if you have no other resources or can’t wait until 70 then starting sooner might be right for you. It’s not just about the biggest paycheck when you have all sorts of other factors in the equation.13:35 “They say that I can take 4% out of my portfolio every year without running out of money, so if just follow that rule, I’ll be fine.”The 4% rule is a good guideline to find out if you are close or not to retirement.Take a look at what your nest egg is and withdraw 4% a year and increase that withdrawal a little bit each year to account for inflation then you should be okay.Chris gives an example of what this looks like.The Host:Chris Scalese - Contact
Fuzzy Math. It’s a jazz group that enjoys close passes with pop. Fuzzy Math plays in the Twin Cities, including at the Black Dog in St Paul, Fri March 9 at 9PM. But Fuzzy Math? And it’s a Jazz Group? Mark Vandermyde formed the band some years ago and he explained the name in a conversation with Phil Nusbaum.
January 6th, 2019 | Mark 12:41-44 The post Fuzzy Math appeared first on Christ Point Church.
It's been a few months since the Veterans Affairs Department signed a 10-year contract for a new electronic health record with Cerner Corporation. It looks like it might take 180 years to finish it. Some members of Congress say they have more questions than answers at this point about those plans. VA officials tried to reassure lawmakers the costs and schedule won't blow out of control, but members still say VA math seems "fuzzy." Federal News Network's Nicole Ogrysko joined Federal Drive with Tom Temin to explain.
Is there some “Fuzzy Math” in your retirement plan? Sometimes things are not necessarily what they seem. This week we explore a few areas in retirement planning that sometimes need to be calculated differently or thought of differently. Join us as we discuss how “Fuzzy Math” could create problems as you travel along your personal Retirement Roadmap.
A lot of investors (and quite frankly a lot of advisors) fall victim to fuzzy math when it comes to their retirement planning. Let’s explore some of the areas where someone might be employing fuzzy math.
A lot of investors (and quite frankly a lot of advisors) fall victim to fuzzy math when it comes to their retirement planning. Let’s explore some of the areas where someone might be employing fuzzy math.
A lot of investors (and quite frankly a lot of advisors) fall victim to fuzzy math when it comes to their retirement planning. Let’s explore some of the areas where someone might be employing fuzzy math. For Leo's Tax-Free Retirement Toolkit, go to: http://wealthrescue.net/shock/
A lot of investors (and quite frankly a lot of advisors) fall victim to fuzzy math when it comes to their retirement planning. Let’s explore some of the areas where someone might be employing fuzzy math.
Memos, Memos, Memos...What is to become of all of this when the real problems that are systemic is still live , real and relevant? We are political scientists, editorial engineers, and radio show developers drawn together by a shared vision of bringing Alternative news through digital mediums that evangelize our civil liberties. Please subscribe for the latest shows daily! http://www.roguemoney.net https://www.facebook.com/ROGUEMONEY.NET/ https://twitter.com/theroguemoney
What gets measured, gets fixed. What if you don't change what gets measured but HOW it's measured? Companies are using more "customized" metrics to report to investors that their performance wasn't sub par - as long as you consider the numbers they say are important. Is this a dangerous practice and if so, what can be done to drive meaningful performance? This week we look at fuzzy math, creative financials and what it really means.
We'll talk about planning your retirement and some of the math that just doesn't add up in the process.
Fuzzy math can lead to unrealistic expectations in your retirement plan. We'll explain some common fuzzy math. We'll also discuss the difference in a financial plan and a sales pitch. Finally, we'll talk about some important questions to ask yourself as you begin to plan for retirement.
Fuzzy math can lead to unrealistic expectations in your retirement plan. We'll explain some common fuzzy math. We will also discuss seperating myths from truths.
Adam McKinney highlights Olympia band Fuzzy Math on the debut of Oly Amplifier, OLY ARTS' new music podcast episodes presented every Wednesday.
Oregon uses Fuzzy Math to say raising Cigar Taxes will generate more revenue, the PC Police are at it again in Pittsburgh and Buffalo, and we talk broadcasting from the Florida Association of Broadcasters Annual Convention
Ninety episodes. That just doesn’t seem possible. And the saddest part is in all that time, all these episodes, all these hours… we’re still not any better at this than when we started.
Ed Butowsky, wealth manager, financial advisor, and managing partner of Chapwood Investment Management, joins Fox News to examine the difference between the Government's CPI number and the Chapwood Index.
Today in iOS - The Unofficial iPhone, iPad, and Apple Watch Podcast
Links Mentioned in this Episode: Today's Sponsor - Hover iPhone 4S launch in China draws unnecessary violence and SWAT teams Apple Beijing Shop Pelted With Eggs as IPhone Debut Botched Apple halts iPhone 4S sales in China after near-riot Apple's Special Event Everything You Need to Know About iBooks 2 How to Make an iPad Textbook in Under Five Minutes The Unprecedented Audacity of the iBooks Author EULA Why McGraw-Hill is selling iBooks for $15 iPhone 4S and iPad 2 unthethered jailbreaks are finally here pod2g's iOS blog Untethered jailbreak for iPhone 4S, iPad 2 available AT&T Data Pricing Risks Defections AT&T hikes rates on smartphone plans Why Thunderbolt Won't Come to the iPhone Anytime Soon Sinking of Cruise Ship, Costa Concordia Your next iPhone could be waterproof Nissan Announces New Self-Repairing iPhone Case Close Your Apps! « The Wonder of Tech Foxconn chairman equates iPhone-creating workforce to animals British Columbia - Clay instead of iPads iPad Boxes Stuffed With Clay On Sale in Canada How to enable water and lava in Minecraft Pocket Edition Apps Mentioned in this Episode: Tii App Adobe Ideas Social Speech iBooks 2 iTunes U App Sportacular College Basketball Radio Live
Jake & Slim gather together and chat about what they're reading, new releases, some Golden Oldies, and your Creator to Watch in 2012 tweets LIVE!!!
Mixed signals in jobs picture. Dr. Geithner meets with press (behind closed doors, no recording devices) to discuss the 'Stress Test' results. Supreme decisions for SCOTUS. Global warming bill hysteria cools in the House. Fuzzy Math and Auto Bailouts
Mixed signals in jobs picture. Dr. Geithner meets with press (behind closed doors, no recording devices) to discuss the 'Stress Test' results. Supreme decisions for SCOTUS. Global warming bill hysteria cools in the House. Fuzzy Math and Auto Bailouts
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