Podcasts about maloley

On this episode, Malika and Michelle are joined by Dr. David Maloley. Dr. Maloley is a dental expert, author, speaker and coach focusing on creating dream dental practices. On this episode, hear Dr. Maloley's takes on how to improve the practice as a whole, including topics like burnout, how to focus on the what drives employees, as well as how to create a productive office culture. The team dives deep into tricky employees, hiring the right fit to the team, as well as where to be able to compromise and balance. Finally, Dr, Maloley shares a final note and advice you're sure to want to hear. 00:30 Introducing Dr. Maloley 02:45 Burnout and Personal Breaking Points 05:10 Most Common Burnout Symptoms and Signs 09:00 Dos and Don'ts of Tackling and Confronting Burnout 12:35 Cultivating a Culture in the Office 14:30 Performance and Expectations 16:30 Having Difficult Conversations and Sticking to Company Values 19:00 Book Recommendations for Communication 20:35 Generational Differences and Work Life Balance 28:50 Training and Setting Employees up for Success 32:25 Advice for When Things Get Tough 38:25 Final Advice and Closing Malika Azargoon ZarDentalConsulting.com https://www.linkedin.com/in/zardentalconsulting/ malika@ZarDentalConsulting.com Michelle Affanato affinitymanagement.co New To Dental Bootcamp https://www.facebook.com/michelle.affinitymanagement/ michelle@affinitymanagement.co David Maloley https://relentlessdentist.com/ https://www.facebook.com/RelentlessDentist dr.dave@relentlessdentist.com

In this engaging episode of Dental Practice Heroes, host Dr. Etch is joined by Dr. David Maloley for an in-depth conversation about the evolution of dental practices. They delve into the intricacies of clinical skills, the significance of cultivating a strong practice culture, and the challenges of leadership in a growing dental team. The discussion also touches on personal growth, managing expectations, and the importance of balancing professional aspirations with personal relationships. Key Takeaways: Continuous Improvement in Clinical Skills: Dr. Etch shares a personal story about realizing the importance of continuous improvement in clinical skills and how feedback from colleagues can be a catalyst for growth. Culture as a Cornerstone of Practice Success: The conversation highlights how a strong, positive culture within a dental practice can significantly impact team dynamics and patient satisfaction, especially in larger practices. Navigating Team Dynamics in Practice Growth: Insights are shared on managing the complexities of team dynamics and maintaining morale as a practice grows and evolves. Balancing Professional and Personal Life: Dr. Maloley discusses the challenges of balancing a thriving professional life with personal relationships, emphasizing the importance of this balance for overall happiness and success. Adapting Leadership Styles: The episode underscores the need for adaptable leadership styles to meet the changing needs of a growing practice and diverse team. About the Guest  Dr. David Maloley, a renowned figure in the dental community, brings a wealth of experience and knowledge to the table. Known for his innovative approach to practice management and team leadership, Dr. Maloley has successfully navigated the challenges of growing a dental practice while maintaining a strong focus on culture and team dynamics. His insights into the dental industry are both practical and inspiring, making him a sought-after speaker and mentor in the field. Dave's podcast: www.relentlessdentist.com

I'm excited to announce that the Pediatric Dental Marketing Course is officially open for enrollment!This comprehensive course, developed by Minal Sampat and myself, is tailored specifically for pediatric practice owners and their teams. It is designed to turn your pain points into stepping stones for success, and to help you become the trusted dental home for countless children in your community. Head over to our site to enroll now! https://pediatricdentalmarketingcourse.com/‍‍Guest: David MaloleyBusiness Name: Relentless DentistCheck out David's Media:Website: https://relentlessdentist.com/David's Podcast: https://relentlessdentist.com/podcasts/Reveal the Hidden Potential In Your Practice! https://app.tryinterface.io/s/64c79b5f-a27b-41b8-b3a0-ea9dfe3eeedf‍‍Other Mentions and Links:Voices of DentistryDavid's Past Episode: 198HGTVBuc-ee'sIn-N-Out BurgerKois CenterPeter DruckerDeion SandersMinal SampatCanva‍Host: Michael Arias‍Website: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/‍Join this podcast's Facebook Group: The Dental Marketer Society‍‍My Key Takeaways:What are the key aspects to a high performance and self-driven team?The drawbacks to a top-down, authoritarian, leadership style and effective alternatives.How to build your patient experience around referrals, so patients can't help but refer their friends and family.The difference between self-managing team members, and those that need more guidance, and how to manage both.How to escape the tyranny of "urgent" tasks and ease your mind.How to manage a team that isn't fully on board with the plan.‍Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes]‍p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.‍Episode Transcript (Auto-Generated - Please Excuse Errors)Michael: This is the Dental Marketer, the podcast where we teach you how to effectively market and grow your dental practice. And my name is Michael Adias, and my mission is to help you, the practice owner, attract new patients immediately, and effectively market and grow your business, so you can become the go to dental practice in your community.Now, today we're tackling a challenge. That you faced at one point or another, and that's how to build a thriving team culture when not everyone seems to be on board and joining us is a seasoned expert, second time guest, Dr. David Maloli. David was on episode 198, The Relentless Dentist, and in that episode, I'm going to put a link to it in the show notes below.Or you can go on the website and just search up episode 198. And in that episode, he talks about why having clarity is everything when starting a practice. The tough times you will face when you own a practice that you absolutely cannot avoid. And how to become a better leader for your team. And so that's what we discussed in that episode on 198.But in this episode, we dive miles deeper into a couple things. Specifically, a lot of those things that we talked about, but much, much deeper. For example, We discuss breaking down top notch teams. So have you ever wondered what it takes for a regular group of people, and what do you have to do to turn them into a supercharged team? Well, That's what we dive deep into in this episode. Into what pushes teams to the top. And lights that motivational fire under them. Then we also discussed the flip side of traditional leadership. And so we're going to chat about why the old school bossing around leadership might not be cutting it.We're diving into ways to lead that boost and inspire and not just boss around. Then we also talk about making your patient experience share worthy.So Dave's got the lowdown on crafting a patient experience that's so awesome, folks can't help but tell their friends about it. So get ready to learn how to make your patients your biggest fans. And then we're also talking about balancing self managing and guided team members. some teams they're a mix, right?Some people love their freedom, while others need a road map. And we're gonna chat about handling both kinds of team members, and letting everyone shine in their own way. And then, we'll discuss ditching the everything's urgent mindset. And Dave's got tips. to help you shake off that constant to do list pressure uh, that we all kind of feel like we have. So let's figure out how to take back your time and what really matters in this episode.That's what we're going to discover with Dr. Dave Maloli. But before that, I want to ask you, Have you ever scrolled through Instagram and noticed, the people you're following the pediatric dentist or pediatric practice, and they have thousands of followers, and you notice people are engaging with their content?They're creating content you love, that other people love, and you just know that they're attracting new patients every single day through Instagram. And you've thought to yourself, how incredible would that be if I had an Instagram account just like them? How fun would that be? Well Stick around after the interview to learn exactly how to do this, but for now, let's listen in to Dr.Dave Melloli. David, how's it going? Michael, David: I'm awesome. How about yourself? Michael: Doing pretty good, bud. Doing pretty good. It's been a minute. I think the last time we physically spoke was at Voices of Dentistry pre David: pandemic. Right. Yeah. I was going to say it's probably a different world that we're both walking in currently, relative to the last time we Michael: spoke.But since last time, and even in the episode, which I'll put in the show notes below, so, the listener can, you know what I mean, follow up and listen to it. But at the same time, you've always been really keen on leadership. You've always talked about it. Right now, currently, are you, are you working in a practice clinically or no?I'm David: not. I sold my practice literally right before the pandemic would have taken it from me. So I saw my last patient in March of 2020. Michael: Oh, nice. Okay. So then right now, what are you currently doing? David: I exclusively coach. Single location, dental practice owners. Um, I've done that one on a one on one basis for about five years.And I really focus on performance, which is to me, the people side of things, not only what's going on internally for the doctor, but how does that radiate as a force for good towards the teams? And I'm also building a platform called Dentist Ascend, and that's to really give that demographic, single location dental practice owners, every competitive edge, giving them, I've really analyzed the market once because I was in it for a long period of time.It's easy to see what are all the things that they need and what are all the things that would be nice, but create friction and getting them to progress from current state to desired state. Michael: Gotcha. So is it more monetary? Like, Hey, look, I'm trying to break even Dave. And I need to get me there. Right? Like I'm struggling.It's been two, three years. Right. Or is it more like, Hey, the team sucks. I hate coming to work. Money's good. I just, Mondays, when Mondays come around, I get sick, right? Which one is it kind of more? David: it's both. Um, I created a methodology called the dentist of sun methodology to make sure that, cause my background before I was in dentistry, I was really in performance working with elite athletes and my career kind of.Went full circle when I realized that I was kind of born to be a coach, that's what was allowing my practice to prosper was me coaching up my teams that led to, you know, one on one coaching engagements, but I think it's dangerous to separate one from the other because, you know, I call the top tier and enjoy cashflow, like how profitable are we, what are the business mechanics that are leading to that, but if you drill down.A layer below that, I call that enthused clients. So what sort of clinical care and patient experience are they getting? And then that's going to lend to. Enjoy cashflow, right? If we go a deeper layer than that, who's creating the experiences, the doctor and the team, I call it enhanced culture.And then the driver of all of that in my, with my clientele where they have one location and they're really masters of their craft, but they have to parallel their craft with. Leadership and business acumen. I call that elevate confidence. What's going on for that doctor? Or not going on for that doctor in some cases.To, that's inhibiting them from being at their best at work. Michael: Gotcha, okay. That make sense? Yeah, so this is a process, a system you've created, David: right? It is, it's an integration between business consulting and performance coaching. That, I've been around the block enough and I've I've been in the pit of despair as a practice owner myself for long periods of time, it helped me see what was genuinely high leverage for the doctor and also like what are the things that we're chasing and they're expensive, but they're not necessarily high yield.Michael: Okay, so you mentioned pit of despairs. What are some? Of the major pit of despairs that you remember where you were like, geez, my gosh, how am I going to get out of this? That maybe nowadays you see that coming back up or that's happening a lot with uh, some of the colleagues. Yeah, David: I think One of the phrases I go back to often is that we don't have business problems We have personal problems that manifest in our business and that really humanizes the process But for me in the first few years of my startup practice My wife was medevaced to have my son, that was a big trauma to me because I didn't know if either of them were going to come home, quite frankly, a few years after that, my wife had a stroke in my office again, medevaced to Denver to save her life.And the straw that broke the camel's back was about six months after that were half my team quit all in one week. it was more of a mutiny, kind of orchestrated by a toxic office Michael: manager. was that during the part where your wife had the David: stroke or no? It was like six months after, yeah.When, right when I was at my lowest and a shell of a man, and I really needed my team, it fractured. And... It was difficult financially, it was difficult emotionally. I remember having so much anxiety that I'd be bent over in the shower dry heaving before work some days. And so I had to crack the code because I knew that game wasn't sustainable at all.Michael: that, man, that is. So then what were some of the things that you started doing? Because honestly, Dave, if I was in, I'm just trying to think, trying to put myself in your shoes. I would kind of just say like, I'm just going to give it all up right now. Right. That's like priorities. My family team doesn't want to be here.Fine. I'm selling right. Like I don't, I don't care. I'll, I don't know, be an Amazon driver or something. But Yeah. Yeah. For you, what were the steps if you could pinpoint and kind of like break it down to us in a system, the first one to three steps that helped you to get out of there? David: Well, most of my work now is around flow.Like how do we find this optimal state of productivity where we feel good? Things kind of happen that feels magic, but we're putting effort into it. Just has all of our focus and attention. And now I can look back at those times and realize what wasn't working, where were the burnout triggers in my life?And also, where was I almost stumbling across flow triggers? And so the first one is purpose. I moved to this mountain town for a reason. And I had a little boy and I literally remember looking at him and his crib. He was sleeping one night and I was, I could feel my insides like quivering from all the anxiety.And I said to him, Bennett, I don't know how I'm going to figure this out, but I'm going to find a way. So in the flow continuum, you kind of need curiosity, passion, and purpose stacked really high when you get in those difficult situations. know that now. I didn't know that then, but I happen to have a little boy right in front of me that I didn't want to say, Hey, listen, it was a crash and burn.And we decided to move to Denver and gave up on the dream. So purpose was the big one. Um, the second one was. Accountability. I mean, when I look back at that moment of team unity, I don't know that I would want to work for me either. I wasn't, I was short. I didn't have much in the tank. I didn't sleep very well at night.and I'm sure they felt that and I'm sure when they left they felt somewhat guilty, but they were trying to preserve themselves. So I had to realize that everything that happened in these four walls was my responsibility, whether I liked it or not, whether I was prepared for it or not. And then the third one would be understanding what team building really means.I, my background was more from, I grew up on a farm and then I worked in high performance athletics for a long period of time. And those environments are very authoritarian. And I kind of thought, Hey, my name's on the door. It's my license we're working under. I signed the paychecks. So I point in that direction and you go in that direction, right?Well, not, not so much. It sounds good in theory, but. This isn't the military and my team always had other options and it created a lot of pain just because I didn't really know how to articulate, Hey, let's make this a meaningful, meaningful workplace for you. What gets you excited to come to work in the morning?What has you for feeling fulfilled at the end of the day and then chasing there, going back to curiosity, passion, and purpose, what are the things that you're interested in? What, how can we further educate and develop you? So. It was this top down management where we started into, we moved into a very horizontal management structure where everyone owned their zone.Now I know that it's self managing teams, but that's really what allowed me to not only survive. In a weird economic climate in a resort town that has nasty seasonal trends and end up being really proud of the product, meaning that patient experience, the reputation, but also all the outputs, all the things that happen when you run a smart business.Michael: Yeah, I like, I like that part at the end right now. So the product that you're trying to put out is the patient experience. David: Yeah, I, I believe. Again, I don't know that I could have articulated this as clearly then, but now I've got some separation and I coach clients on this. The idea that we were building into our patient experience was referral centricity.What if. The purpose of an appointment wasn't to get case acceptance. What if it wasn't to get them to reappoint? What if it was something higher and bigger, which would be give them an exceeding expectations experience where they couldn't help, but tell the next person they saw on the pickup line at school or when they went back to work.And when you build your. around a referral, you know, that people aren't just going to give it out, you have to earn it. And so that was the product you know, extends into reputation and ability. but that's what I always challenged my team is. We've got dozens of people on the schedule today, but that one in front of you right now, what can you do to make them feel like they're the only patient on our schedule today?Michael: I like that, man. That's super different. So how did you do that? How did you create that experience? So the end goal was always a David: referral.Well, if you don't mind, let's go into another flow trigger, a big flow trigger. We talked about purpose was a big one. Talk about curiosity. We talk about passion, but a massive one is autonomy. And when I started making my team, the CEO of whatever they were doing, it might be the schedule, it might be the finances.It might be the hygiene op. It might be one of my ops. That's when that really flourished. And I just. Decentralized operations, basically, although it was a small facility, I decentralized operations and task them to surprise and delight the patients on the schedule. And one patient might want to get in and out.So the surprise and delight was efficiency, but the other person might want, you know, if they're, if they have more time on their hands, they might want the additional touches like, Oh, I watch. HGTV when I came in last time and they remembered it and that program was up when I walked in the room. And it doesn't take much really to surprise and delight somebody because most customer experiences are pretty mediocre, right?Yeah. But it's all these little unexpected touches. It's nothing's going to blow you away. It's just that, wow, I got a birthday card from Dr. Maloli. Wow. We got a handwritten thank you after I was there one visit. Those little things compound like crazy. Michael: Interesting. So it's more of the, um, David: the details. Yeah.The details that seem trivial at first, that's a really good way to put it. If you didn't do it, nobody would miss it. And the fact that you are doing it, it doesn't take you five or 10 minutes. It takes you a moment, but just that little bit more eye contact, a little bit more conversation, remembering where they went to vacation last summer, because he put it in the notes, all those little things.And a small town or in a big town where people, they want, they feel ignored and they want to feel like they're valued. If you just put a few little deposits on that emotional bank account each time, it really adds up and it's that emotional connection. Now, more than ever, that people are really longing for.Michael: Yeah, I remember, I think that was in, and for anybody, for, for you, you're listening, I'm going to put it in the show notes below to Dave's, uh, newsletter, because I think today you sent something like about the three points to, to ponder and, and one of them was to rethink. Touch points, It was where can you inject and genuine care into the um, I guess this part of it, right?is this something that you recommend like everybody on the team should ask themselves this? David: Everybody on the team, every appointment, every day. Every day. It's a moving target, you're trying to customize it, you're trying to make it unique and personalized and unexpected, and there's different strokes for different folks, and somebody might love all your reminders and somebody might hate all your reminders, so you have to customize the experience, and I think, you know, there's a lot of people that are scared about this corporate takeover or what you want to talk about, um, I don't think it's real, I think Yes.It's a, just a different model. And if you want to win at your own model, you get excellent at your craft, which is dentistry, and you package that in a incredible experience. And you can run circles around anybody because it's so rare. I mean, I live in a high end area and I can go to an expensive restaurant and the steak might be good, but then the service is mediocre or I might go into retail and the same thing.So if you can surround yourself with a handful of engaged, creative people, they don't have to be trained in dentistry. In fact, sometimes I think it's a liability for them to have spent a long time in dentistry because then you have to take them through this unlearning process. That experience goes beyond the golden rule of, let me give you the dental experience I would want.It's upgraded into, let me understand the experience that you want and make sure that I give you that, and then nudge it up just one more rung and say, wow. Like. You'll never believe what happened at Malovi's office today. Michael: I like that. Well, have you ever experienced a day where, I mean, somebody's expressing this.They're wanting it. They're like, yeah, okay, guys, we're all gonna, what, where are the touch points we can add? And then there's like that one team member that just all the time, right? They're there, they get excited, then they bring it down and they get excited and then bring it down. what do we do with that?David: it's a big question. I mean, there's 80 percent of the workforce that are disengaged right now. some people are just risk averse and any change feels like a threat to their day. And so they need a little bit more coaching and nurturing and reminders. Most leaders get sick of saying the same thing over and over, but it's important that.We find the things that are precious and valuable to us, and we never stop talking about it because people will drift. Right. So there's that well intentioned person. And then there's the other person who might be like, Hmm, sounds good, but it's also a lot of work. Let's just see if we can let this blow over.And then you have that other insidious person. That's like, no way I ain't doing that. And then they start to kind of toxify and contaminate the others. So I really believe the future of leadership is. Understanding how to coach and develop your people, not just in dentistry, but in the workplace, because if you don't invest in them, they're always going to be looking for their next best.And so you have to, almost like what we just talked about with the patient experience, you have to customize the employee experience as well. Because some people are already self managing. If you start over managing them, you're going to run them off. Other people are used to being dependent on somebody else for making all the decisions.And if you don't nurture them to be decisive and confident and develop their skills and mindset, then you're going to run the top team member off too, right? So it's... Understanding how to build teams and grow people it used to be a, would be nice to have that skill, but now it's mission critical.Cause you're just going to have churn if you don't figure it out. So, that's a bit of a tangent of what we were just talking about, but to anchor that or bring that back home full cycle, I think understanding. How to get the best out of your people and making sure that your people understand, they really have three jobs, right?first job is to be good at their job, whatever that is, scheduler again, financial arrangements, dental assisting. The second job is to be a great teammate because if you're really productive and a toxic team member, then it's a no go. You're going to make the other people worse at their job. Like we were just talking about.And the third part is to grow. And it's the interesting thing about leadership is it's good for all people to grow. It feels fulfilling when we're expanding our capacities and capabilities. But that said, even though it's good for us, that most people will dig their heels in a little bit. So you have to build that into the culture of what are you going to focus on in the next 90 days?How are you going to get better? How can I support that? How can I be. How can I provide you the tools and training to get there? because if you get in any signs of status quo in this radically changing world, then it'll start to pass you by. And to me, that's the most dangerous thing of all is thinking what got us here will get us there.The big word that's getting kicked around in corporate circles is radically adaptable. And then there's like the laws of physics involved, right? An object in motion tends to stay in motion. The object at rest tends to stay at rest. And if you let your people rest on their heels and aren't telling them, like, part of your job is to get better at your job, then bad things happen.The consequences are too great for me. Michael: Yeah. So then. In, in this time where you're, if you can recall, like when you're busy, right, you're dealing with an employee, you're dealing with the patient, you're dealing with your own CE, right? Your own family, all this stuff. How can we tell what are the like marks of, Oh, they've been status quo for a minute now.Like they've been just, I don't know if they're, they're going down or up. You know what I mean? Like they just kind of passed by the radar because you're so boggled down with everything else. David: I think what we're, if we go to the root cause here, I think we really have to focus on what are our priorities and I'll share with you my personal experience, um, kind of an extension of what we were talking about earlier.That was about. Almost 10 years ago, where I had the family incident and the team mutiny and had to rebuild and then found out that it was a team member that was staying that created all the mayhem. in that churn, I noticed as I was rehiring for those positions that I wasn't getting as many applications as I used to.And. It wasn't that we had a bad reputation. It was just when people left, they weren't leaving my practice to go to another practice. They were leaving town because of cost of living. So a lot of the supply and demand issues that are, people are experiencing now. I felt that a long time ago and. What I had to do was prioritize making, even over patient care, which is hard for me to say, but it was true.I realized that if I didn't have a great team, I wasn't going to have that great patient experience. So I had to take that workplace environment and move it to the top of the list. What do I have to do to ensure that this is one of the best workplaces in town, not in dentistry, but again, facing competitors and banking and retail and hospitality.And so we have to move that to the front. And if we've moved that to the front. To sustain this team and allow this team to grow and flourish. Then we make the time for immediate feedback each and every day. We build some of that feedback into the huddle system, so that they don't have a chance to drift.And if they start to drift, that's when you start coaching them harder. And it's not to be mean, it's actually an act of kindness for the rest of the team to not let somebody pull down on the bar, like lower the standard when everyone else is raising the standard. So it's really our duty as employees, but you have a point, like there's 10, 000 things that we.Can be doing, we just have to make sure we know what one, two, and three are. And then we never lose sight of those priorities because not doing it again means this cascade of turnover and drama and gossip and being on the reactive side of that I've experienced it. And I wouldn't recommend it. I would recommend staying on the proactive side and really build a team, really a team building machine that has a communication cadence daily.Weekly, monthly, quarterly, uh, to make sure that people are always in momentum. Michael: Gotcha. Okay. Now, a lot of the times, Dave, how do you think we should handle this? Like when we're, we want to like, we're new, right? Maybe we've been open for a year or something. And we're looking to grow, but, you know, employees are scarce, right?Or, or just help is not as, uh, available as it used to. And you feel like you've created this beautiful workplace, but it's kind of like, they're like, oh, this is how much you can pay. Now I can get paid more at Bucky's, right? Or, oh, this is how much you're going to get paid. They're paying me more in and out or something.Right. and you're just thinking it's only monetary. Like there's no way I can pay you that much. That's it's just, I don't have it. What do we do in that David: scenario? It's funny. You say Bucky's cause I was just in Tennessee and they had this big sign out front, like 35 an hour for this 150, 000 for a night manager.And I was like, wow, this is competitive. Yeah. It's a big deal. again, something that I experienced in my local market where the cost of living is really high and I had to do a frame shift, meaning I couldn't see a team member as an expense ever. Cause I'd look at my payroll costs and I'd look at my overhead percentages and the payroll costs as a part of those overhead percentages.And I think, well, I'm way out of standard norms. But my alternative was also not having an employee and we have three columns full of hygiene and no hygienist. That's also a huge financial liability, not to mention a liability for your reputation and all these things you built up. So we have to look at them not to dehumanize people.I love people and I literally believe that all humans have unlimited potential. Some of them want to step into that and some of them don't clearly, but. if I got the feel during the interview process, that somebody was looking for something different, they were looking for a true culture.They were looking for more than just trading their time for my dollars. Then usually I was willing to invest in them and sometimes they came in really rough, meaning they didn't know a molar from a premolar They were rough around the edges, but they just didn't have any skills. And so we always started with customer service and said, the dental stuff will come from the reps.Right. And. So if I have to pay somebody 30 an hour or 35 an hour, my immediate question is, how do I make this person worth 90 an hour to the organization, either three times their wage or four times their wage and. It's like that ever seen those Peter Thiel questions, like he'll say, what if I had to accomplish my five year goals in six months, or it's something that's like so mind breaking.You're like, I, at first you're like, I can't, there's impossible, but if you sit with that for a while, you start to understand, like. Okay. If team overhead is say 33 percent and the rest of the overhead is 33%. So we're now at two thirds basically, right? And I'm getting 33%, which isn't an ideal dental practice.But when you're starting out, it's not uncommon for these numbers to skew like that. You start to realize an hour of the team's time is equivalent to an hour of my time. And so if I can save an hour a day by delegation, if they can prevent work and worry, if I can optimize this practice by only doing the things that.Require a dental license and then the high level CEU activities, you can hire all day. You just have to make sure that they're creating boundaries for you so that you're protected from decisions that you don't need to make. And then you, again, upskill them and train them up and up and up because the biggest risk in most of these situations is not having that person.Gotcha. So. You don't want to hire a knee jerk and get a, you always want to hire for culture fit and values alignment easier said than done, but you at least want to be screening for that, but the market will tell you what you need to pay for an employee and some sort of notion like this isn't sustainable is sometimes too quick of a reaction because what's not sustainable is.Bringing temps all the time and paying them 80 bucks an hour. What's not sustainable is your stress because you're onboarding a new person every two weeks. So there's a lot that goes into that, but I hope I've unpacked it enough that you have to like almost look at it like a fixer upper, like, okay, I'm getting this home for 260, 000.What do I have to do to make it worth 400, 000? That's easy to. To dehumanize it and put it in, into real estate forms. But if you're a good leader and a team builder, you can help that person see parts of themselves, the potential that no one's ever unpacked. So now you're serving yourself, you're serving the team member, you're serving the patient and you're serving the team.So that's the, we talk about a rare and valuable skill in this economy. It's that like being a builder of people and a unifier of teams. It almost solves for every other problem you have, your cashflow problems, your patient retention problems, your, I can't sleep tonight cause I'm too anxious problems.Like if you focus on that team dynamic, a lot of the other things take care of itself. It's especially in a, economy and a society now where people aren't as loyal, where they're more likely to skip work because there's. Eight inches of powder on the mountain, or they have something better to do. You really want to create a system and a machine, meaning this culture that attracts top talent, and then also helps them understand that you can go looking for greener pastures, but you're unlikely to find it.Michael: Interesting. I want to kind of rewind a little bit. You, you mentioned something with a team member. You said you don't want to overmanage them. How do you know when you are overmanaging someone? David: That's a really good question, Michael. I think you have to make sure technical term is psychological safety.That means no matter how long that you've spent at this practice, you No matter how much experience you have, no matter how loud you are or quiet, you are that all voices are need to be heard around here. So part of that, from a practice owner, you need to know, you need to ask them, like, what brings out the best in you.And sometimes you have to take them back to, like, who was a boss that you felt like didn't know how to bring out the best in you? And what were they doing? And then don't do that, right? Because the awareness sometimes isn't there, so you have to unpack it slowly. But you also have to make sure that there's an open dialogue, that if they feel like you're taking away some of that autonomy unnecessarily, that they let you know that, hey, Doc, it really makes me feel XYZ when you do this.And so it really has to be a dialogue and that psychological safety and. The open dialogue, the radical candor can only happen in an environment of high trust and high care. So the first job is to really give a damn about your people. And the second job is to make sure that they know that you have their best interests at heart.Now, where that gets complicated is where you have the radically independent person who's incompetent, who really needs guidance and coaching and management, right? So you have to be able to flex in and out, engage your Conviction based on somebody's level of competency, and there's graceful ways of doing that, right?It can be, uh, what's the marketing term? It can be a welcome guest or an annoying pest. Sometimes it's just a matter of your approach when you're managing those people. But it's not a one size fit all approach. And what happens sometimes is you have top performers that drift because they've got something going on at home with a spouse or a sick parent.So you always have to be on your toes as a leader because there is no checklist or prescription for this. It's you being hyper aware and knowing that your number one job first job is to, is to role model away. So who are you when you come to work? Are you representing the brand? And then you have to teach them how to think, giving them frameworks in which this is how we operate.This is how we take care of patients all from the surprise and delight thing to simple rules like No one sits in reception longer than five minutes or something like that with rare exception, and then you have to challenge them. And so that goes back full circle to what we were talking about earlier, about making sure that you're there for that graceful nudge to make sure that they're staying in momentum.And when you do this right, it starts to look like a flywheel at first. It takes a lot of effort going back to your young dentist. It's like, I'll never figure this out. I've been there, but over time. You start understanding how the mechanism really works, and it takes less and less management from you.You can't be hands off. Because all organizations will drift if there isn't somebody to tend to the belief system, the vision, the mission, but over time, it should get easier and people should be really good about getting work and worry off your plate. So you can focus on that coist training or the ortho training or all that stuff that really is going to pay the bills, but you're too busy doing 20 an hour stuff, cleaning up messes, putting out fires.Living in the tyranny of the urgent, all those sorts of things, that's, we have to evacuate the doctor from that so that they recover that freedom and realize, okay, now my career is what I thought it would be in the early stages. Gotcha. Michael: Awesome, David. I appreciate it. ask mainly that question because I feel like that's a lot of the times we... Maybe we do that and maybe we're giving too much autonomy to someone who doesn't need it. Right. It's like, Oh, you're not doing anything kind of thing. Right. But just looking busy. And then there's sometimes where it's like, cause of that, maybe we've been scarred.We do that with people who don't need it. Right. We're like, okay, wait, no, trust me. You're going to be, and we kind of push that on them. Like you need this type of guidance and all this stuff. Although they need guidance, everybody. Right. But it's more like. You're micromanaging now, right? And then that can be, heavy.You're just like, ah, you don't really believe me. You don't trust me or, I don't David: know, I can go further than that. Another component that really needs to be plugged in here that we should talk about is peer to peer coaching. You have to make sure that your environment is feedback rich and it's not just top down.It's not just the senior people down. It really is this environment where everyone's trying to get better. And they all are human and humble enough to know that there's blind spots. I remember one day... I have a pretty small space, less than 1200 square feet. And so the sterilization was right across from op two and we did the whole Disney thing.This is front stage. This is backstage. These are things that we only talk about backstage, but there was some personal stuff being talked about in hygiene and the hygienist with her patient, the chair heard it. And I didn't have to address it because she addressed it. She let it be known that, hey, it was really awkward for me being around that patient and hearing about that your Saturday night or whatever.And, and, uh, and sterilization. And she said, that's not how we do things around here. And so ultimately you need to set the standard, but it needs to be pleased by more than just you. In fact, with my clients now, I'm building out unity councils, which is an internal leadership team to make sure that, Hey, there's a keeper of the culture.Even when the doctor is heads down looking for another canal and an upper first molar for a root canal, there's keepers of the culture all the time, and it's not this environment where. when the cats away, the mice will play that's most environment. So you have to build in these fail safes and it all goes back to building trust and rapport one on one on one on one and making sure that you never take that for granted.Yeah, Michael: man. I think I'd feel like. If I wasn't in the office and I saw, dude, like maybe like a camera, I heard like one of my employees or somebody say, like, that's not how we do things around here, but oh my gosh, like, this is amazing, you know? David: Her name was Sam. I called her my sheriff. Yeah, that's good. There were certain standards, like we had our mission, our vision, our values, and then certain non negotiables.And if somebody crossed that line, I was rarely the person that had to move them and remind them. Um, usually the nudge was done by Sam or somebody else. Michael: Yeah. And so now today, how can someone introduce that peer to peer coaching, uh, within their team? Let's just say like somebody, one of our listeners are listening right now and they're like, I love this.I'm going to do it in our team meeting tomorrow. I'm going to say peer to peer coaching. Is that how it just kind of works or? David: No, no, it's a process, because this stuff is so valuable, it takes some time and this is where I kind of advocate playing favorites as a leader. Like you have to know the people who are committed organically to the practice.And the more of those people you get on board, the easier it is, but it's not going to be a all in type environment. It's just not how change typically works. I did a bunch of training and executive coaching. And if you go into a big organization, like say I bought your big company and I'm coming in as the new CEO or the turnaround guy or whatever it is, I.Immediately make the assumption that there are going to be a third of the team that's on board a third of the team. That's off board. They're going to be resistant. They're going to hate whatever ideas I come up with, even if it's good for them. And then there's the neutral third that could tip in either dimension.So I want to know always who are my loyalists who believe in what we're doing here? And I bring them in real close. I make sure I understand their ideas. I make sure that they're my feedback mechanism because I can't see or hear everything that happens in the practice. Not that they're informants, but they're the keepers of the flame, so to speak.If you get that rock solid, those people in the middle third will usually get on board because they they're not negative. They just aren't real leaders yet. And so what you're doing is understanding that. Leadership isn't about creating followers. It's about creating other leaders. And then that bottom third, they have an option to get on board or get out of the way.And sometimes you have to be that clear in the language where you start coaching them. And if coaching them isn't working, then you start telling them if they still don't maintain the standard, then you have to collide with them and say, Hey, listen, like, you know, either through your, verbal warning or written warning process.Like if you can't play at this level, you can't play this game. And so it's a tricky process, but you have to start infusing that into your culture. My, my team called it, uh, welcoming feedback. It was one of the core tenants of our operation and I didn't come up with it. They came up with it. So they wanted an environment where they felt like they could give me feedback.They could feel comfortable with me giving them feedback in real time on the fly. But. Hygienists would say, Hey, listen to the assistants. It would work better with the flow. If you did this or scheduling might give feedback because ultimately we're innovating all the time, right? Peter Drucker said that a business, because the purpose of a business is to create a customer, there are only two real functions, which are marketing and innovation.All the rest are just costs. So if you have that peer to peer coaching going on all the time, you're finding these little friction points, you're finding these little frustrations, and you're turning those into innovations. So that's the magic of what happens when you start doing peer to peer coaching, where everybody is a coach and also a, you know, a coachee. Um, but it's, I'm not, I'm not going to lie to you and say it's simple. We have to build it from the ground up. And that starts with. One on one conversations, make sure the standard is clear. Some of that standard is an obvious standard, like things that you can see, things that you can measure, but a lot of it is an emotional standard.Like what are the core values here? What is the behavioral standard emotionally here? And one of the things that my team came up with was, was out loud laughter. And when we put it on the board, I was like, okay, I'll concede. Like, that sounds good. And then I'd sit in the hallway and I could hear laughter from four operators and I'm like, Wow.Like that's creating trust. That's creating experience. That's creating value. So sometimes I don't think we really get the best ideas for our organization because we think we have all the ideas, but when you allow some of that, um, self managing team and stop trying to create followers and start to create leaders, Amazing stuff that you can't expect really starts to happen.Yeah. Michael: Nice, Dave. Awesome, man. I appreciate your time. Any final pieces of advice that you want to give to our listener? David: Yeah. if I were going to give an advice to listener, assuming that you're in a situation that's probably a little uncomfortable because most doctors are, one, know that it's normal.Because dentistry is hard. Being an entrepreneur is hard. Some of you are parents, that's hard. And you're never, ever, ever going to negotiate the standard. You want to be excellent at all of them. So you're probably feeling guilty that you don't exercise enough, or you don't sleep enough, or you don't socialize enough, or you don't spend enough time doing this or that.So my words of advice would be get rid of the guilt and shame. Um, and just get better because when I look around the landscape, dentistry is really a golden ticket. Meaning like if you can do a good job at dentistry, you can get a great associateship. If you can be a good entrepreneur and a great leader, you can create any lifestyle that you want.And that's, you know, to make what a dentist make, you might have to be a high level exec working 80 or 90 hours a week, flying all over the place. So don't lose sight of that golden ticket that you have. And also make sure that. Whatever path you're following isn't somebody else's vision and version of success.Because I see a lot of dentists want to be the next, this doc or that doc. And ultimately, you know what your path is. So don't be afraid to be an N of one and customize it completely to what you want. You can do whatever procedures you want. You can see whatever kind of patients you want. You can take. In network, out of network.Some of these things you can see it early, but you can build into it as you build up your reputation and skills. But the paralleling craft to your clinical craft will always be leadership. Because if you can lead yourself, you can lead a team. And if you can lead a team, you can lead your patients to better healthcare.So, that would be my parting shot for you. Michael: Awesome. So, if anyone has any further questions or concerns or wants to reach out to Dave, Dave, where can they find you? David: Well, I release a weekly podcast, it's called the Relentless Dentist. It's been around for about a decade now. Hard to say that. So there's lots of episodes and content free of charge there.If you want to get to know me better, I just created a dentist to send quiz. It's a video quiz. That's designed to help you reveal the hidden potential in your dental practice. I can give you a link to that or they can find it on my website and my social media on Instagram. Um, so I'm not as Deon Sanders would say, I'm not hard to find.Michael: Yeah, I know that's awesome. So that's all going to be in the show notes below. So definitely go check them out. And Dave, thank you so much for being with us. It's been a pleasure and we'll hear from you soon. David: Michael, thanks so much. You're a great host. Michael: Thank you so much for tuning into this episode and thank you Dave for being a part of the podcast. Again, really insightful, wonderful advice that you always bring to the audience, you the listener. So we really, really appreciate. If you want to ask him any questions or concerns, you can definitely do so by joining our free Facebook group, The Dental Marketer Society.And there you can talk with any of the guests that you've heard in the past or myself and, uh, interact with more of our listeners. Or if you want, you can go in the show notes below, look for Dave's name and click on the links and just reach out to him directly ask him any questions or concerns there. But we appreciate you tuning in and Dave, thank you so much again for being part of the podcast. Now, are you dreaming about having that wonderful, engaging Instagram, or it's Facebook or it's your TikTok presence, right? For your pediatric practice? Seriously, let's turn that into a reality.And one of the first steps you want to do is you want to start with understanding your patient's families. It's a game changer for your Instagram engagement. And in the Pediatric Dental Marketing course, which is a course created by Manal Sampat and myself, both of us, we teach you exactly how to create and grow with a purpose.your Instagram. Among many other things, that's one of the things we teach you. But lately we have received a lot of marketing questions on Instagram for pediatric practices. So I wanted to show you exactly what we cover. Now, when it comes to what's inside the Pediatric Dental Marketing course specifically for Instagram, we talk about Literally from the beginning to the end, how to get your bio getting started, your Instagram stories, the ideas you need to start implementing the insights that you need to look for on Instagram, the QR code and the saved content, how the algorithm works, what posts you need to do.And guys. She has you covered, Manal has you covered on how to schedule the post, what to post, 365 days out of the year. thinking is out of that, right? Like we got you covered. The type of hashtags, the reach you need to be looking for when it comes to hashtags, finding local influencer parents, and so forth.Then we dive into how to make the reels. And she dives into the training, finding trending audio all the time, scheduling your reels, download the Instagram reels checklist on the course all the ideas that we have for you. And so much more. Let me go even deeper and talk about team activity, how to get your team on board, the videos you need to start creating and so forth.The scheduling, how to create the content on Canva, which is a free platform, how to create custom templates, videos, flyers, worksheets, presentation templates, things like that for your Instagram. And also we cover the ads as well and how to specifically do the ads so that they can reach their maximum potential and obviously attract new patients.This is just a little sliver of what's covered. When it comes to Instagram in the pediatric dental marketing course, you'll dive into 30 plus units covering modern marketing basics, digital basics, digital marketing, social media marketing. And of course. I helped create the course. We also talk about ground marketing strategies, ensuring you're not just attracting, but deeply connecting with your community.I talk about how to get into daycare public schools, private schools, pediatric medical locations, chamber of commerce, businesses, learning centers, Uh, kumon Learning Center, small businesses, martial arts, Color Me Mine, indoor playgrounds, fitness facility.I cover an enormous amount of things on how to get into the community and other businesses when it comes to the pediatric dental marketing course. So you can check that out, but get your hands on these evergreen tactics, learn the art of engaging content creation, and even explore the magic of effective Facebook, TikTok, and Instagram marketing.Discover how enjoyable and rewarding marketing can be. And watch your pediatric dental practice flourish both online and in your community. So click the first link in the show notes below and see what this course has done and is doing for other pediatric practice owners. And at the same time, click the link If you just want to be nosy and see everything that's included inside of this course, which we continue to add to it, right? Every single month. And we have our monthly office hours where you, me and Manal sit together. Once a month, and we talk strategy and we talk how we can improve your practice. If you want to see all that, just click on the first link in the show notes below and you're able to look into the pediatric dental marketing course a little bit more.And if it's a good fit for you, we would love to see you in there. So click on the first link in the show notes below to check it out more for pediatric practices only. Awesome. So thank you so much for tuning into this episode. I really appreciate you and I'll talk to you in the next episode.‍

Richard Low and David Maloley (of Relentless Dentist) talk about employer net promotor score, how that plays into being a good boss, and the opportunities for crucial conversations in the office.    Ask the Coaches 

On today's episode, we have the second half of the presentation from DSS 2019 with Dr. David Maloley, the force behind the “Relentless Dentist” platform and an advocate for the thriving dental practice. In this episode, we delve deeper into Dr. Maloley's philosophy on living a fulfilling life, both within and outside the dental practice. We explore the concepts of regret, fulfillment, and the process of embracing change. He shares his insights on the importance of living with intention, stressing the transformative power of commitment and courage when starting something new. Central to our discussion is the concept of purpose. Dr. Maloley guides us on a journey towards understanding and embracing our unique purpose, asserting that the pursuit of becoming the best version of ourselves can lead to both personal and financial success. We conclude with an engaging exploration of the "power pyramid," a tool Dr. Maloley uses to illustrate how money can become a by-product of our pursuit of personal growth and achievement. If you haven't yet listened to Part 1 of our conversation with Dr. David Maloley, be sure to check it out for even more insights on thriving in the dental practice. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we have a 2-part episode from DSS 2019 with Dr. David Maloley, a renowned author, speaker, podcaster, executive coach, and owner of the “Relentless Dentist” platform, we delve into the challenges and fears that often plague dental professionals. Dr. Maloley, known for his 360-degree approach to the business side of dentistry, shares his wisdom on creating thriving dental practices without sacrificing personal time and passion. With his years of hands-on experience and a proven track record in helping dentists build successful practices, he brings unique and invaluable insights to our conversation. In this episode, Dr. Maloley poses the important question, "What are you afraid of?" and offers thought-provoking ideas on improving our relationship with fear and time. He shares a personal ski trip story, deftly illustrating the importance of heeding advice from others. Finally, we discuss how to rise when you feel "broken" within your practice and are unintentionally burdening those around you. You don't want to miss Part 2 of our conversation with Dr. David Maloley, where we will explore how to live a life of fulfillment without regret, harness the power of purpose, and much more. Stay tuned! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In this episode of Ten Thousand Feet: The OST Podcast, we talk to Richard Maloley, Sr. Security Consultant, about the most common IT cyber security threats businesses are facing, cloud security and a few of OST's differentiators in this space. Richard shares some of his own tips and techniques that he uses to stay safe and secure. He also explains the importance of conducting a security assessment.   Hit the play button and enjoy the episode! 

Most dentists are forgettable and ignorable. Find out why that is such a big problem in our industry. Doc, if you want to: Know the 4 questions every patient is asking about you, Understand how being forgettable can stress you out and kill a dental career, Figure out how to be the most respected dentist around so you can drive case acceptance and grow your practice in these turbulent times… Tune in now! Dr. Maloley also recorded a 30 minute case study video for you: Discover How To Recession-Proof Your Dental Practice In The Next 60 Days So That You Increase Profits & Avoid Losing Key Team Members You can find show notes and more information by clicking this link: https://bit.ly/powerful-presence Relentless Dentist is a dental podcast by Dr. Dave Maloley.

While at our AirBnb in Washington, D.C. we filmed a set of podcasts with Emily, Jacob, and Meredith Maloley. Meredith helped Emily run the pro-life club at St. Olaf, and now volunteers as an ERI Club Coach and works at a Pregnancy Resource Center. In this episode they discuss the most common myths that organizations like NARAL and Planned Parenthood spread about pregnancy centers. They then finish by talking about the most helpful (and least helpful) things pro-lifers can do to help PRCs. Chapters: 00:00 Introduction 2:02: Myth #1: Pregnancy centers are fake medical clinics 7:12: Myth #2: PRC's coerce or manipulate women into not having abortions 20:42: Myth #3: PRC's are only pro-birth 28:58: What is actually helpful for the average pro-lifer to do for a PRC, and what should they not do?

While at our AirBnb in Washington, D.C. we filmed a set of podcasts with Emily, Jacob, and Meredith Maloley. Meredith helped Emily run the pro-life club at St. Olaf, and now volunteers as an ERI Club Coach and works at a Pregnancy Resource Center. In this episode they discuss what pro-life advocates ought to know about how PRC's work behind the scenes, Meredith's journey from ERI-style college dialogues to counseling at a PRC, and comparing and contrasting her methods with Jacobs. Learn more about Jacob's techniques with the Sidewalk Counseling Masterclass!

What does it mean to create a team of leaders? We all know that great leaders don't create more followers but inspire followers to become leaders. As practice owners, we aspire to have a self-managing team to achieve this goal. Unfortunately, however, it is pretty standard in the dental practice that staff functions based solely on the dentist's command. Therefore, it defaults to an extra layer of policy and bureaucracy, creating a toxic environment for the staff, the owner, and even the patients. You can find show notes and more information by clicking this link: https://bit.ly/create-leaders.

A confident team is a by-product of a confident leader. Trust is one of the core values of a coherent team. A leader that exhibits confidence is easier to trust, and team members generally feel positive around leaders who exude confidence. I struggled with my confidence early in my practice, and it took a toll on me, my team, and my patients. You can find show notes and more information by clicking this link: https://bit.ly/confidence-killer

Whether big or small, any organization has an established mission and vision to define its objectives and approach to reach its goal. However, the most crucial aspect of building an organization is the founding principles for which they stand. Core values are what bind the company, its employees, and the people they wish to serve. It may be uncommon in dental practice, but having a solid foundation of fundamental principles that integrates naturally with the personal values of everyone in the team is crucial to the practice's growth and success. You can find show notes and more information by clicking this link: https://bit.ly/disney-or-enron

Can you pick out the dominant need in your team, patients, family, and friends? This exercise is very challenging, especially to dental practice owners wearing multiple hats -- juggling the demands of the business, the employees, and the clients.   You can find show notes and more information by clicking this link: https://bit.ly/needy-team

Many people find gossiping fun, enjoyable, and addictive until they become the focus of the idle talk. However, in a professional setup like the workplace, gossipmongering is an enormous time and productivity waster, not to mention unprofessional. In addition, it increases anxiety among employees, puts a strain on teamwork, erodes trust,  and crushes morale.   You can find show notes and more information by clicking this link: https://bit.ly/gossip-mill

Results are going to come from taking action. And all action starts with a decision.   Having to decide on something is naturally hard, most especially if the decision is transformative. However, decisive leadership is vital to effectively execute the plan of action toward achieving the organization's goals.    You can find show notes and more information by clicking this link: https://bit.ly/decide-to-dominate  

Employee engagement is the key to a strong business today. Do you want time freedom and a profitable business? If so, learning and tapping into your employees' best methods of taking action is the way to increase productivity and operate your dental practice (or any business) with efficiency. And, with that, your patients will benefit as well as they recognize your empowered team that works together for their care plan. My guest on this episode is Dr. David Maloley, a Kolbe-certified coach, who shares his viewpoints on the importance of recognizing the superpowers that we each have and the amazing impact that can result from being given the freedom to use those strengths in the workplace. People operate within their lives in different methods. And it is essential to understand what team members within our practices need so they can be effective leaders in their given roles. This idea of leveraging the individual assets of our team members can create powerful results within our organizations. Dr. Maloley explains how the Kolbe assessment measures the instinctive ways that people take action when they are most effective. There are four types of individuals within this system, and dental offices often attract high-impact “fact finders” as office staff and hygienists. This episode will help you learn how to introduce change in your dental practice management, treating your team with kindness and compassion while giving them the permission and information they need to make the best decisions for patients. Learn how to let your staff “own their zone,” a necessary step as a leader. As Dr. Maloley says, “Manage the process, not the result.” Listen now to this episode that will help you unleash your team's skills, leading to happy employees, less problems, better business, and a productivity explosion! Highlights from this episode: Defining and understanding the concept of conation How to avoid conative stress in the workplace The four conation types The main type found in dental office staff How to introduce change to those who are high fact-finders and empower them to be leaders Realizing everyone has superpowers The value of focused meeting times and leadership; NOT switching tasks all day long How to get started with the Kolbe assessment Resources and links mentioned: Kolbe.com Watch Laura's podcasts on YouTube: Love Your Practice! Laura's email: DrLauraMachDDS@gmail.com Laura's website: LoveYourPractice.net Laura's podcast: Love Your Practice! Laura's Facebook pages: Leadership Coach for Busy Dentists Love Your Practice Laura's personal page Thank you so much for tuning in to this podcast! I would love it if you would share it with others and leave a review for others to see! ~ Laura

Employee engagement is the key to a strong business today. Do you want time freedom and a profitable business? If so, learning and tapping into your employees' best methods of taking action is the way to increase productivity and operate your dental practice (or any business) with efficiency. And, with that, your patients will benefit as well as they recognize your empowered team that works together for their care plan. My guest on this episode is Dr. David Maloley, a Kolbe-certified coach, who shares his viewpoints on the importance of recognizing the superpowers that we each have and the amazing impact that can result from being given the freedom to use those strengths in the workplace.   People operate within their lives in different methods. And it is essential to understand what team members within our practices need so they can be effective leaders in their given roles. This idea of leveraging the individual assets of our team members can create powerful results within our organizations. Dr. Maloley explains how the Kolbe assessment measures the instinctive ways that people take action when they are most effective. There are four types of individuals within this system, and dental offices often attract high-impact “fact finders” as office staff and hygienists. This episode will help you learn how to introduce change in your dental practice management, treating your team with kindness and compassion while giving them the permission and information they need to make the best decisions for patients. Learn how to let your staff “own their zone,” a necessary step as a leader. As Dr. Maloley says, “Manage the process, not the result.” Listen now to this episode that will help you unleash your team's skills, leading to happy employees, less problems, better business, and a productivity explosion!   Highlights from this episode: Defining and understanding the concept of conation How to avoid conative stress in the workplace The four conation types The main type found in dental office staff How to introduce change to those who are high fact-finders and empower them to be leaders Realizing everyone has superpowers The value of focused meeting times and leadership; NOT switching tasks all day long How to get started with the Kolbe assessment    Resources and links mentioned:  Kolbe.com Watch Laura's podcasts on YouTube:  Love Your Practice! Laura's email: DrLauraMachDDS@gmail.com Laura's website: LoveYourPractice.net Laura's podcast: Love Your Practice! Laura's Facebook pages:    Leadership Coach for Busy Dentists    Love Your Practice     Laura's personal page   Thank you so much for tuning in to this podcast! I would love it if you would share it with others and leave a review for others to see! ~ Laura

Money won't make you happy, but happiness will make you money.   At this point in your life, you must be able to distinguish pleasure from happiness. Although both bring joy and good feelings, they produce contrasting outcomes. Pleasure is momentary and visceral, while happiness is long-lasting and transcendental.   You can find show notes and more information by clicking this link: https://bit.ly/prioritizing-happiness

More than ever, dentists need to have a well-defined mission and a compelling vision to reinforce their practice, not only for themselves but also for their staff and patients. It provides a clear and consistent direction as to where the practice is going.   Faced with many challenges aggravated by these uncertain times, dentists need to run a successful business to avoid plateaus. One key aspect of strengthening the business is value-creation among the team steered by a well-executed vision. It has to be big enough to fit all of the employees' dreams and hopes in it.   You can find show notes and more information by clicking this link: http://bit.ly/6visionmistakes  

Have you been scouring the internet trying to look for the best reward system for your employees? Let me tell you a secret; there's none! I've tried different approaches, many times myself, and they didn't work.   The bonus system aims to give out incentives (monetary or otherwise) to motivate employees to bring out their best and be productive. However, this kind of approach is counterproductive and not to mention expensive.   You can find show notes and more information by clicking this link: http://bit.ly/bonuses-fail  

Stephen Covey was spot on when he said, “The key is not to prioritize what's on your schedule but to schedule your priorities.”   If you want to make more with less work, you need to leverage the principles of ruthless prioritization, that is, eliminating anything that does not add value toward achieving your goal. Sometimes, you need to get rid of the good to focus on the great.   You can find show notes and more information by clicking on this link: http://bit.ly/ruthless-prioritization  

How do we secure a productive environment in our practices? One that doesn’t get disrupted by the increasing tension in society and result in a toxic culture that could compromise your livelihood?    Let’s engineer a work environment that brings out the best in you and your team!   You can find show notes and more information by clicking this link: http://bit.ly/depolarizing-practice  

In this episode, David Maloley will focus on his transformation from a miserable practice owner to a passionate leader. You'll learn how your team can be aligned to serve your patients and practice, reduce stress, and increase fulfillment, make more, and work less each year. Come and discover how to bring out the best in your employees. Connect with David Maloley at relentlessdentist.com or @relentlessdentist on IG.  

Dr. David Maloley is founder and coach of Relentless Dentist, which helps dentists get off the treadmill and enjoy dentistry again. We discuss David's story and the personal issues that lead him to decide to create a business instead of a job for himself. We also cover establishing core values, the hiring process, the importance of marketing, and site selection. Recommendations include anything by the Author Jim Collins; Good to Great, Built to Last, How the Mighty Fall. He also recommends a steady diet of marketing books.If you need help finding the perfect location or your ready to invest in commercial real estate, email us at podcast@leadersre.com. We are giving away a free virtual tour! Enter here.View our library on apple podcasts or REUniversity.org.Connect on Facebook.

On this episode of The Dental Student Vibes Podcast, Seth and Matt sit down with Dr. Dave Maloley to discuss coaching tips to create the best version of yourself for your office and your team. Dr. Dave is the cofounder of dentalsuccessnetwork.com and the creator of the Relentless Dentist. Today they continue their discuss on how Dr. Dave employed his extensive knowledge of human psychology to better himself as a clinical dentist for his patients and as a practice owner for his employees. Check out tips on structuring your meetings to make them more effective and how to make yourself irreplaceable in the dental profession.   Check out Dr. Dave’s ventures here: https://relentlessdentist.com https://www.dentalsuccessnetwork.com    Please leave a review on Apple Podcasts or your podcast platform, we always read your feedback!   Awesome merchandise & cool gifts: VIBES SHOP Be sure to check out our new Amazon E-Book:7 Hacks to Boost Your Dental School Application!  Youtube:Dental Student Vibes Instagram:@dental.student.vibes Facebook:Dental Student Vibes Twitter:@DSVpodcast Website: https://dentalstudentvibes.com

On this episode of The Dental Student Vibes Podcast, Seth and Matt sit down with Dr. Dave Maloley to discuss creating the best version of yourself. Dr. Dave is the cofounder of dentalsuccessnetwork.com and the creator of the Relentless Dentist. Today they discuss how Dr. Dave employed his extensive knowledge of human psychology to better himself as a clinical dentist for his patients and as a practice owner for his employees. Some topics he touches on are frequently evaluating yourself to determine what you want out of your career, both professionally and personally, case acceptance amidst the covid pandemic, and structuring your business to work for you to maximize profit with minimal hours worked.   Check out Dr. Dave’s ventures here: https://relentlessdentist.com https://www.dentalsuccessnetwork.com    Please leave a review on Apple Podcasts or your podcast platform, we always read your feedback!   Awesome merchandise & cool gifts: VIBES SHOP Be sure to check out our new Amazon E-Book:7 Hacks to Boost Your Dental School Application!  Youtube:Dental Student Vibes Instagram:@dental.student.vibes Facebook:Dental Student Vibes Twitter:@DSVpodcast Website: https://dentalstudentvibes.com

In this episode we talked with with Dr. Chris Bowman from Six Month Smiles, and co-hosts Dr. Houska and Dr. Maloley, about how to better communicate with your patients and get more "yesses". We also discussed leadership, continued education, and marketing best practices. To learn more about Dr. Chris Bowman and Six Month Smiles go to https://www.6monthsmiles.com/ Resources for Life and Dentistry: www.lifeanddentistry.com  Click HERE to leave us a review on iTunes Facebook  Instagram  Twitter If you have any questions you can send us an email to lifeanddentistry@gmail.com  We want to say thanks to each and everyone of you for listening and supporting the show! We couldn't do any of this without you all. Enjoy!

Dr. David Maloley started his career as a Dental Officer in the U.S. Army and was stationed in Germany and Italy. He eventually moved to Avon, Colorado to start Vail Valley Dental Care in 2009. Doing an “against all odds” startup in a saturated market and a horrible economy taught him many important life and business lessons. He overcame years of personal and financial challenges and turned it into the practice of his dreams with 3 day work weeks, 40+ ski days, and quarterly vacations. Dr. Maloley is a Certified High Performance and Leadership Coach. He is the co-author of Titans of Dentistry and the host of the Relentless Dentist Podcast. What You Will Learn: Dr. Maloley's journey into entrepreneurship and how he built his own dental practice How Dr. Maloley's experience as a Dental Officer in the U.S. Army compares to practicing dentistry as a private citizen The key lessons Dr. Maloley learned as he grew his dental practice Why you need to invest in yourself and your team to build a successful practice How culture plays an important role in the growth and success of your practice Dr. Maloley's take on case acceptance and what he teaches Strategies that Dr. Maloley would recommend to dentists who are looking to build their practice Dr. Maloley's experience as a dental coach/consultant How to contact Dr. David Maloley: Website: //relentlessdentist.com/ LinkedIn: //www.linkedin.com/in/david-maloley-168b62a4/ //www.linkedin.com/company/the-relentless-dentist/ Facebook: //www.facebook.com/RelentlessDentist/ Twitter: @RelentlessDDS

In this episode we talk about: Why I had to learn how to lean into uncertainty Why the Nervous System is key in freeing myself and my clients How I cured my own anxiety Why we become workaholics and use work as a drug What's happening during the day when we feel tension or anxiety while working Leveraging the pandemic to create a new normal that is better and more exciting How to stop using bandaids for our problems and rewire the root of themHow self-limiting beliefs and patterns are formedHow to shape a new reality by becoming consciously aware of your thinking Continue Reading025: Rewire Your Mind and Body to Become Your Most Authentic Self with Dr.Stephanie Zeller (Interviewed by Dr. Dave Maloley)

Enjoy this episode of the “Going Deep” series. You can watch this episode at dentaloutliers.com Intro Links Free Workshop: Break-Through Generator | This free workshop helps you find…Continue Reading021: Escaping the Matrix with Dr. David Maloley

Dr. David Maloley, host of the Relentless Dentist podcast, joins me on the show today to share his incredible ability to help people lead through a crisis, change, or disruption. After going through his own series of challenges, David has the insight that will help you find direction and purpose, even in the midst of a global pandemic. His concrete method will help you work through the situation you’re in—no matter what it is. You can find show notes and more information by clicking here: https://bit.ly/2RFxFk7

This is Extracting Wisdom's 50th episode! Brandon sits down with Dr. Maloley and discusses a variety of topics from perception to being present in the moment. This is a great episode for everyone, but especially for those type A people out there!

In this unique cross-over episode of Behind The Smiles and the Relentless Dentist podcast, Dr. Gina Dorfman and Dr. David Maloley share stories of their journeys in dentistry, the reality of why we make decisions, and tips for successfully delegating work in our dental practices.

Clarity, honesty, and relentless intentionality are all crucial to meeting your goals, and few people know that better than Dr. David Maloley. The host of the Relentless Dentist podcast, Dave joins me on the show today to share his passion for helping dentists find and work with their strengths. He offers some powerful insight into how to set goals and actually follow through with them. You can find show notes and more information by clicking here: https://bit.ly/32Ihp4v

We have officially made it to 100 episodes! It is hard to believe. We have had an awesome journey and have made some incredible friends along the way. We are going to break the 100th into a few different segments. Each segment we are interviewing one of our mentors that played a key role in elevating the Life and Dentistry Podcast to where it is. On today's episode we talk with the one and only David Maloley! We get into some of our favorite memories together and how the Relentless Dentist guided us and helped us learn some of our most valuable lessons about ourselves! Resources for Life and Dentistry: www.lifeanddentistry.com  Click HERE to leave us a review on iTunes Facebook Instagram  If you have any questions you can send us an email to lifeanddentistry@gmail.com  We want to say thanks to each and every one of you for listening and supporting the show! We couldn't do any of this without you all! Enjoy!

"We wanted to find a way for health and wellness professionals to sell something that they were more confident in," states CEO Brett Maloley. Their team interviewed approximately 22,000 members, 11,000 trainers, and 1,000 physicians in the research phase. Ladder has ~65,00 users nearly 10,000 of whom are coaches and the rest are clients. "We need to not start with the technology, but rather what we're trying to solve for," he continues. Listen to this wide ranging discussion of current technology and how that applies (or not!) to the HALO sector.

I am super pumped about this this weeks episode as I got the chance to sit down with someone I really look up to. A podcaster, author, speaker, coach and mentor – Dr. David Maloley runs the Relentless Dentist podcast and has co-authored the Titans of Dentistry book. I first heard Dr. Maloley speak on the Dentalpreneur Podcast and his talk really made a big impact on me. David is a huge proponent of self improvement and chasing after your ideal work life balance. He has a very powerful story and message about how we over came a lot of adversity in his own life and how instilling habits created the discipline needed to overcome and excel in these tough moments. In this episode we talk about a lot of about the mindset, clarity, goal setting and execution required to create the lifestyle that you want and ultimately try and be happy. Happy with your work, happy with your life and constantly trying to better yourself as a person. This episode is brought to you by Henry Schein Australia, Henry Schein is the leading distributer for dental practices in Australia. With over 60,000 products ranging from consumables, CAD/CAM and digital dentistry, equipment , specialty fields and wide range of continuing education courses.  You can always rely on them to be your trusted business partner every step of the way.   Links: Titans of Dentistry: https://www.amazon.com/Titans-Dentistry-Performers-Think-Differently/dp/B07Q33CVDH/ref=sr_1_1?crid=23BVGEKCZKQBS&keywords=titans+of+dentistry&qid=1565049801&s=gateway&sprefix=titans+of+dentistry%2Caps%2C408&sr=8-1 The Relentless Dentist Podcast https://relentlessdentist.com/ Instagram: @relentlessdentistcoaching   Sponsor Details: Henry Schein Halas:  https://henryschein.com.au I've recently completed the Invisalign Go course which was a great in-person training session to help with the treatment of patients with minor cosmetic concerns. My good friend Dr Bharat Agrawal is now running a great one day hands on session this August on post alignment restorations of teeth. You will learn how to layer composite in edge bonding situations and restore the peg lateral incisor in this one day master class.  As a added benefit to my Australian listeners, You can now register for this course on the Henry Schein education page and use the discount code NOOBIE20 for 20% off the course cost.     Email: events@henryschein.com.au Podcast Details If you’ve been enjoying the Noobie Dentist podcast please be sure to rate us on iTunes and leave a review! If you have any feedback or questions or just want to get in touch you can find me on Instagram @noobiedentist The NoobieDentist podcast is now available on Spotify, youtube, noobiedentist.com, apple podcast app, stitcher and any other podcast apps out there!http://www.noobiedentist.com @noobiedentist on Instagramhttps://www.youtube.com/channel/UCu90HU1-gBJK1Pkz61OQaQA Noobie Dentist Study Club on Facebookhttps://www.facebook.com/groups/noobiedentistSC/

We have a special episode for today’s show as we are playing Dr. David Maloley’s #DSS19 presentation. As Dr. Dave continues...Continue Reading...

We have a special episode for today’s show as we are playing Dr. David Maloley’s #DSS19 presentation. As Dr. Dave continues...Continue Reading...

On todays episode we sat down with Dr. Maloley and Dr. Stimmler at the Voices of Dentistry 2019!  You all will not want to miss this episode! Resources for Life and Dentistry: Click HERE to leave us a review on iTunes  Click HERE to visit our website Follow us on social media: Facebook  Instagram  Twitter  If you have any questions you can send us an email to lifeanddentistry@gmail.com  We want to say thanks to each and every one of you for listening and supporting our show! We couldn't do any of this without you all! Enjoy!  

Today I'm joined by Justin Short and David Maloley, the masterminds behind the book Titans of Dentistry: How the top performers think and act differently. They're here to share key insights into the dental field and the important lessons they learned as they discovered what went into the success of many of the most notable people in dentistry today. You can find show notes and more information by clicking here: https://bit.ly/2ERAVBH

In this episode, I'll be sharing a presentation I delivered at the Voices of Dentistry event last month. A lot of energy went into this presentation, and if you’re interested in hearing about some of the biggest lessons to be learned from the top titans in dentistry, this is for you. You'll get some incredible tactical insights about what separates the top dentists from the bottom dentists, how to define success, and much more. You can find show notes and more information by clicking this link: https://bit.ly/2GWLHcK

Part 2 of a 2 episode feature. Dr. Gina Dorfman interviews Dr. David Maloley, a practicing dentist in Colorado and host and creator of the famous dental podcast, The Relentless Dentist. This episode is all about setting goals and living life to the fullest. A very inspirational and special episode you won't want to miss. Be sure to check out Dr. David Maloley's Podcast, here: http://relentlessdentist.com/ Learn more about DSN (Dental Success Network) https://www.dentalsuccessnetwork.com/ Pick up a copy of Titans of Dentistry https://www.amazon.com/Titans-Dentistry-performers-think-differently/dp/0999786334/ref=sr_1_1?s=books&ie=UTF8&qid=1548296134&sr=1-1&keywords=titans+of+dentistry

Part 1 of a 2 episode feature. Dr. Gina Dorfman interviews Dr. David Maloley, a practicing dentist in Colorado and host and creator of the famous dental podcast, The Relentless Dentist. This episode is all about setting goals and living life to the fullest. A very inspirational and special episode you won't want to miss. Be sure to check out Dr. David Maloley's Podcast, here: http://relentlessdentist.com/

A NEW YEAR, A NEW YOU! What was discussed on today's episode: - Why do most people miss their TARGET GOALS - Steps to MAINTAIN your individual drive towards your goals - How to get SPECIFIC about what you WANT - What makes PAIN a greater motivator than PLEASURE  - At what point should a GOAL become a HABIT - and much more! Resources for Life and Dentistry: Click HERE to leave us a review on iTunes  www.lifeanddentistry.com  Facebook  Instagram  Twitter If you have any questions for us send us an email to lifeanddentistry@gmail.com  We want to say thanks to each and every one of you for listening and supporting our show! We couldn't do any of this without you all!  Enjoy!

A NEW YEAR, A NEW YOU! What was discussed on today's episode: - Why do most people miss their TARGET GOALS - Steps to MAINTAIN your individual drive towards your goals - How to get SPECIFIC about what you WANT - What makes PAIN a greater motivator than PLEASURE - At what point should a GOAL become a HABIT - and much more! Resources for Life and Dentistry: Click HERE to leave us a review on iTunes www.lifeanddentistry.com  Facebook Instagram  Twitter If you have any questions for us send us an email to lifeanddentistry@gmail.com  We want to say thanks to each and every one of you for listening and supporting our show! We couldn't do any of this without you all! Enjoy!

Dr. Dave and Dr. Etch discuss why most dentists don't get the results they want from their practices and their lives.   http://DentalPracticeHeroes.com

My relationship with Dr. Dave goes way back to when we were both starting our podcasts. We were introduced by a common mentor...Continue Reading...

Dr. Dave is a great friend and fellow podcaster as the host of the Relentless Dentist Podcast. He owns a thriving practice...Continue Reading...

On this week's show, I chat to fellow dentist and host of The Relentless Dentist podcast, Dr David Maloley. Do you want to let go of status quo and live your epic life? Dr David Maloley is all about closing the gap between who you are and who you want to be. Dr David Maloley is a graduate of the University of Nebraska College of Dentistry. He served as a Dental Officer in the U.S. Army for five years. While in the military, he was stationed abroad in Germany and Italy. After he returned to the U.S., he moved to Vail, Colorado to start Vail Valley Dental Care in 2009. He is the co-author of Titans of Dentistry, the host of The Relentless Dentist podcast and a Certified High Performance Coach. He loves to ski and travel with his family. In this episode, we discuss: 03:39: How to get the courage to do the things you fear 11:46: Dentistry and business lessons from the military 16:45: How to become a high performance dental practice owner 20:45: The difference between high performance and high achievement (and which you should be aiming for) 24:00: Why do so few dental practice owners have clarity around their goals 26:45: How to find clarity to build your own epic life 31:15: Why you need to start setting intentions 35:16: Tips from high performance dentists 40:09: The art of overcoming setbacks (whether large or small) Find out more about Dr David Maloley and The Relentless Dentist http://relentlessdentist.com

     On this week's show, I chat to fellow dentist and host of The Relentless Dentist podcast, Dr David Maloley. Do you want to let go of status quo and live your epic life? Dr David Maloley is all about closing the gap between who you are and who you want to be. Dr David Maloley is a graduate ...   Read more... This article is copyright ©  Dr Jesse Green The post 123. Dr David Maloley on The Secrets To Building An Epic Dental Practice and An Epic Life appeared first on Dr Jesse Green.

If you have ever wanted to live a larger, more purposeful and fulfilled life than what you are used to, this episode will put you over the edge. On this episode of the SEID Podcast we are joined by Dr. David Maloley, dental coach and host of The Relentless Dentist Podcast. Dr. Maloley has had his fair share of trails, tribulations, ups, and downs, and in this episode he talks about not only how to overcome all of that but how to obtain peak performance in order to live your epic life. During the interview we talk about the tools and skills dental students can start building now in order to build the characteristics that will serve them well as dental entrepreneurs, how to set goals and reach for targets that allow you to move towards peak performance, and the key influences and resources Dr. Maloley has used in his career in order to reach success. Episode Resources: Dr. David Maloley - dr.dave@relentlessdentist.com SEiD Email - seidpodcast@gmail.com SEiD Facebook - https://www.facebook.com/SEiDUNC/ SEiD Instagram - seid_unc

Growing as a leader starts with growing as a person, and no one knows that better than Dr. David Maloley. He’s going solo today to share a few things that have significantly improved his quality of life, and as a result, have helped him be a more effective leader in his practice. Listen in to hear the top three gadgets that have become major parts of Dr. Dave's morning routine, as well as his advice for starting your day off strong. You'll also hear his tips for improving your mental state and what it really takes to be the leader your practice needs. You can find show notes and more information by clicking this link: http://bit.ly/2rUV58e 

Key Points at a Glance Dr. David Maloley, Founder of Dental Success Network & the Relentless Dentist Podcast, in conversation with Naren Arulrajah Introduction Life and finding happiness Knowing where you want to go Getting yourself out of uncertainty Staying on course Take time for yourself Genuine relationships Fighting your battles Chasing someone else’s dreams […] The post Life and Finding Happiness with Dr. David Maloley appeared first on Growing Dentist Podcast Show.

In this episode, you’ll get to listen in to Dr. Dave’s recent interview on the Business of Dentistry Podcast. He shares personal stories of his own challenges and the valuable lessons he learned as he built his career. Listen in to hear his inspiring words about finding clarity, what it takes to be a great leader, and more. You can find show notes and more information by clicking this link: http://bit.ly/2HsXJrJ 

Dr. Mark Costes of the Dentalpreneur podcast and Dr. David Maloley of the Relentless Dentist podcast join Jason and Alan to introduce an idea whose time has come...The Dental Success Network! Imagine if you could go to one place to take care of all the headaches that dentistry forces us to deal with? What if you could save a bunch of money on great products and services provided by some of the best companies in dentistry at a discount to you? What if you could take all the business and clinical CE you've been itching to take...all at a significant discount? What if you could go to a social platform that had all the good stuff from dental bulletin boards and Facebook groups, but left out the egos and trolls?  You can. And you should!  Two of the biggest podcasters in Dentistry, Dr. Mark Costes and Dr. David Maloley join Jason and Alan to give you some really big news! We're launching an amazing product today. It's called the Dental Success Network. Better yet...if you're one of the first 300 to sign up...you'll save more than half off the monthly fee of $197 for as long as you're a member! Go check out details at the website and take a listen to the podcast! It's going to be an amazing trip!   Links from the show: The Dental Hacks Nation closed Facebook group has over 22,000 members! Head over there to interact with other Dental Hacks listeners, guests and Brain Trust members every day, all day! Remember...if you don't have anything "dental" on your FB page, we might decline your membership request. So IM the group or email us at info@dentalhacks.com. Zirc makes the best bite block suction units in dentistry and you can see them at the Chicago Midwinter at booth #1417 or check them out at www.dentalhacks.com/thirsty. Use coupon code dh4pk when you buy a trial package of Mr. Thirsty one step, they'll throw in a 4 pack of Crystal HD mirrors! If you're going to the Chicago Midwinter you need to go to booth #4239 to learn the Bioclear method hands on with Dr. David Clark and Dr. Jiyhon Kim! Mention that you saw this spot from the Dental Hacks for 5% off your order or better yet, check our schedule in the Dental Hacks Nation to see when we'll be in the booth podcasting and Al will be showing you the Bioclear method! There's nothing better than hands on, right? If you're at the Chicago Midwinter you should check Cosmedent's all ceramic polishers out at booth #1804! You'll be able to actually polish some Emax and/or zirconia and see how great they really are! Get more details at www.dentalhacks.com/polishers. And if you order at the midwinter you'll receive 15% off your order! This is an amazing deal...don't miss it! Premier Dental "Hack of the Week": Jason: Qalo silicone wedding rings Alan: Mr. Thirsty one step and Jackyled 5 in 1 If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you prefer...give us a call at (866) 223-5257 and leave us a message. You might be played in the show! If you like us, why not leave us a review on iTunes? It helps us get found by like minded people and might even help us get into "What's Hot" in the iTunes store! Go to this link and let the world know about the DentalHacks! Finally, if you aren't an Apple person, consider reviewing us on Stitcher at: stitcher.com/podcast/the-dentalhacks-podcast! If you would like to support the podcast you can check out our Patreon page! Although the show will always remain free to download, our Patreon supporters get access to special bonus content including (at least) one extra podcast episode every months! Also be sure to check out the Dental Hacks swag store where you can find t-shirts, stickers coffee mugs and all sorts of other things that let the world know you're a part of the Hacks Nation!    

Key Points at a Glance Dr. David Maloley, Founder of Dental Success Network & the Relentless Dentist Podcast, in conversation with Naren Arulrajah Background Started the Relentless Dentist podcast 5 years ago Started his dental practice 8 years ago during a bad economic time Time: in work and personal aspects Purpose: school, life and work […] The post Being Intentional with Your Time in Work and Personal Life with Dr. David Maloley appeared first on Growing Dentist Podcast Show.

Are you "relentless" in all of the areas in your life? This is a question we all need to be asking ourselves when we look in the mirror each morning. Being relentless in life is a crucial part to becoming successful in all aspects of your life, whether that be financially, professionally, with your family, or any other area that you are striving to become better in. This is a big reason why we had Dr. David Maloley from "The Relentless Dentist" on the show! Dr. Maloley is one the most straight forward people you will ever hear speak when it comes to real life, and not holding back the truth of the situation. Every time we speak to him, we always feel more motivated to strive towards an epic life in all aspects of our lives and careers, while maintaining the balance that you must have in life. You can't put a price tag on how valuable this conversation was, and I can't wait for you all of you to dive in and listen to this episode! This is also a little sneak peak into the Life and Dentistry Conference, because Dr. Maloley is one of the speakers, and you are in for a treat once you listen to this episode! If you would like to reach out to Dr. Maloley, you can send him an email to dr.dave@relentlessdentist.com and also be sure to check out his podcast The Relentless Dentist on iTunes! Resources for Life and Dentistry: Click HERE to register for the 2nd annual Life and Dentistry Conference! www.lifeanddentistry.com Facebook Instagram Twitter Youtube Channel Email us at lifeanddentistry@gmail.com with any questions you have! Thank you all so much for all of the support you have given us! We couldn't do this without you all! Enjoy!   

Dr. Karah Maloley, wife of Dr. Dave, joins in on the podcast this episode to discuss and reflect the incredible changes in the practice over the past year. They go through the goals that were set for the past year and discuss the outcomes and how they worked out so well. One of the big things discussed was how they managed to go from four-day work week to a three-day work week while still growing and having a record year. You can find show notes and more information by clicking this link: http://bit.ly/2yLuuez

Is it possible that your desire to achieve is keeping your practice from reaching the next level? Or more broadly, are your ambitions holding you back from a more epic life? In this episode of Dentist Money™, Reese welcomes Dr. David Maloley, owner of Vail Valley Dental Care and host of the Relentless Dentist Podcast. Dr. Maloley reflects on his journey from “deadbeat undergrad” to one of the most successful practice owners in Colorado, and offers his formula for greater fulfillment — both personally and professionally. He describes his daily routines, how he stays in the moment, and two core principles that changed the trajectory of his practice.

In this episode,  Dr. Karah Maloley and Dr. Paul Etchison discuss how to communicate like a leader with your team to get the systems, results, and practice culture that you deserve.  Dr. Karah is the founder of beingabossdental.com ,  a online dental leadership course to give dental leaders the soft skills they need to grow and become effective in their practice management.  

This week’s episode is part of an experiment and so requires a longer than normal introduction. I’ve come to view this podcast as a learning tool, a means to understand a new topic in a short window of time. One of those areas is venture capital and startups—an area that one year ago was completely foreign to me. I think the best way to learn is aggressive immersion in a topic along with some consequences, what we often call some skin in the game. Accordingly, this is a conversation with the founder of a startup in which I am an investor. I say this in full disclosure because I believe in being very transparent with you, but also obviously want this business to do well. Part of the reason I invested was because I thought I could affect the outcome of the business personally, in part by exposing the model and ideas to you all. I deeply respect your opinions and collective breadth of knowledge, and welcome thoughts you have on this topic.  The founder is Brett Maloley and his company is called Ladder. Ladder represents an overlap of many topics we’ve explore together over the last year. We’ve talked about venture capital, health and wellbeing, the difficultly of fundraising and power law outcomes in startups. We also spent an entire episode, with Alex Moazed, talking about the business model that Ladder is pursing: what Alex calls platform business model and what my favorite technology writer Ben Thompson calls the Aggregator model. Alex wrote the book Modern Monopolies about this model, which describes how companies like Uber, Airbnb, and others serve clients. Platform companies sit at the intersection between consumers and producers in a given category, helping make life easier, cheaper, and/or better for consumers and more profitable and flexible for producers. But the value creation itself is about the facilitating the exchange of value more efficiently than it is about actually creating the underlying product. Airbnb, for example, doesn’t own real estate (the value in this case), but they unlock the potential of real estate owned by others.  Same for Uber which, so far, doesn’t own cars. As Alex explained to me in our discussion, a key sign of a market which might benefit from a platform company is some form of latent, untapped supply. Which brings me back to Ladder. The company is being built to unlock latent potential in fitness and potentially other types of coaching. Personal trainers are typically on the job [or; "at work'] 11 horus a day, of which four on average are downtime. That is the untapped supply. Ladder will allow two key things: much cheaper access to a real fitness coach for consumers who don’t want to spend hundreds of dollars a month in the current format, and a way for trainers with lots of free time to both get new customers and to better engage with their existing customers. Think of it almost like Opentable—which started as a way for restaurants to better manage their reservations, but turned into a liquid market for consumers to make reservations.  The reason this is so interesting, I think, is the enormous size of the commercial fitness industry and the fact that it hasn’t changed for a long time. I love people who have an almost bizarre level of knowledge in a niche field, and Brett certainly fits that bill. He grew up with the industry, his mentors and relatives having literally build the commercial fitness industry, what we think of today as gyms and personal training. He knows how this legacy model works and ticks, the flaws and benefits of different business models, and why the future might be different, with a much larger percent of the population using a fitness coach, and maybe other types of coaches, in categories like nutrition and health.  To see the app in action and get paired with a coach, Brett kindly set up a promo code of sorts like you often hear on other podcasts. If you search for “ladder coach” in the app store, download the app, and then use the promo code ILTB (as in, invest like the best) you’ll get 50% off the service forever. I don’t get any cut of that at all. Brett and his team are data heads, and their main goal early in this company’s life is to generate data on the relationships between consumers and their new coaches to figure out what works best for both groups to constantly improve the service, so the early adopters among you get a permanent discount.  Now this will be obvious, but nothing about what I do personally is investment advice—it should not be mimicked. Like my investment in bitcoin, this investment represents a small part of my portfolio, and as always I think the majority of anyone’s portfolio should be balanced and well-priced. I do not expect that I have any skill at selecting startups, as probably very few people do. But I know that having some skin in the game means you learn differently: more efficiently, and faster. I hope you enjoy this collective experiment, which is largely the result of what I’ve learned from past guests and from all of your support which helps me meet those great people in the first place. Let’s dive in to my conversation with the founder of Ladder, Brett Maloley, who starts by describing how he got his start in the fitness world.   For comprehensive show notes on this episode go to http://investorfieldguide.com/ladder For more episodes go to InvestorFieldGuide.com/podcast. To get involved with Project Frontier, head to InvestorFieldGuide.com/frontier. Sign up for the book club, where you’ll get a full investor curriculum and then 3-4 suggestions every month at InvestorFieldGuide.com/bookclub. Follow Patrick on Twitter at @patrick_oshag   Show Notes 5:25 – (First question) – Brett describes his history in the fitness industry 10:04 – Realized he could fix the commercial fitness industry by changing it 12:46 – Explain how Ladder works 14:14 – What does the ratio of digital to in-person coaching need to be in order to be effective coaching 17:12 – Explaining the platform business model as a whole and how to scale these types of business 22:15 – Origin of health clubs 24:01 – Current state of the health fitness space through some key stats 26:44 – What happened where gyms were able to start charging a lot less for memberships 30:20 – How Ladder is going to attract customers in the beginning 36:10 – How to drive engagement 37:46 – The opportunity for coaches on the platform 40:28 – How will ladder ensure the quality of coaches on the platform remains high 42:41 – Exploring the value of the data 45:32 – How will Ladder work with gyms in the scope of how a new business can take advantage of existing businesses 48:58 – Comparing Ladder to crossfit and what is not sustainable about  53:14 – Difference between a franchise model vs a license model 55:12 – Strategy for building an audience 59:56 – Competitors to this business 1:03:39 – Brett’s thoughts on brand broadly speaking and how he’s worked to shape Ladder’s brand 1:05:00 – Best individual experience of the platform so far  Learn More For more episodes go to InvestorFieldGuide.com/podcast.  Sign up for the book club, where you’ll get a full investor curriculum and then 3-4 suggestions every month at InvestorFieldGuide.com/bookclub Follow Patrick on twitter at @patrick_oshag

Dr. Karah started her career in Counseling. Within mental health, she was hired into an Executive Director role, where she discovered leadership excited her.    After marrying her dentist husband in 2002, their adventures continued in Europe while Dr. David Maloley served as an Army officer in the dental corps. Karah worked as a civilian contractor for the Army in Germany and with the VA while living in Italy.     When David was done with his military career, in 2007, Dr. Karah joined the founders team and served as Chief Knowledge Officer of EQmentor, a professional development company focusing on mentoring and emotional intelligence. During this entrepreneurial venture, she completed her Doctorate of Management in Organizational Leadership from the University of Phoenix (in 2009).   In search of a more “European” way of life, Karah and David moved to the Vail and Beaver Creek resort area of Colorado in the fall of 2009 to start a dental practice, Vail Valley Dental Care.    Their family grew by one on May 5, 2010 with the birth of their son, Bennett.   Interfacing with dental patients – and realizing their remarkable response to heartfelt care – inspired Karah to create a workbook,  Where is the Love? The 52-step dental practice customer care makeover system.   In 2012, Karah began working with the Vail Leadership Institute, now called Vail Centre. She hosts a mastermind groups, leads workshops and facilitates retreats.     In the summer of 2013, David and Karah started Relentless Dentist podcast —  I (Dr. Howard Farran) was David’s first guest! On November 2013, Karah (at 39 years old) had a major health incident and suffered a stroke while at David’s dental office. Luckily she was found by David in his admin office and she received 2 stents in her internal carotid artery at the hospital in Denver. She is so proud to be a stroke survivor and able to speak again!    In 2016, Karah decided it was time to match up leadership and dentistry. Leading Dentist is her podcast and she just completed a new online course, Being a (Dental) Boss.   www.dentistleadership.com www.beingabossdental.com

Guess who's back? Dr. B is back again for another episode. Today's episode we will hear from Dr. B on what's keeping him busy these days and also an interview with the very first dentist who made a Dental Podcast: Dr. David Maloley. David and Dr. B talks about the lack of confidence among dentists, which is exacerbated by our tendency to only talk about the good things happening in our practices. We discuss the self-reflection that goes into building your own practice and learning how to manage a team, and how it's made us better people. Dr. B also shares some of his experiences with missionary work, a unique but meaningful challenge he feels compelled to undertake.  

Key Points at a Glance Dr. David Maloley, Dentist, in conversation with Naren Arulrajah Background of Dr. David Maloley Stay away from regretful mindset You have one chance to play this game, play it full out Growing with the evolution of business and dentistry Embracing multiple hats as a business owner and dentist Dealing with […] The post Growing with the Evolution of Dentistry | Dr. David Maloley appeared first on Growing Dentist Podcast Show.

Dr. David is a practicing dentist in Vail Colorado. Yes that's Vail where the famous Vail ski resort is located. Not only does Dr. David live the good life, he hosts a very popular podcast called the Relentless Dentist Podcast (www.relentlessdentist.com). Dr David is known for his giving attitude as evident through the free information he shares on his podcast. In this episode, Dr David shares his experience in dealing with PPO's. We also has him for advice for dentist who are struggling to get by. Dr David introduces us to a powerful episode on the Relentless Dentist Podcast given by Dr. Steven Rasner. To listen to Dr. Rasner's interview please visit this link:http://relentlessdentist.com/steverasner/ To contact Dr. David with questions please feel reach out to him at david@vailvalleydentist.com. For comments or feedback about this episode or to make a suggestion about topics or guests for future episodes please email our hosts at help@VeritasDentalResources.com

In today’s episode I sit down with Brett Maloley, Co-Founder and CEO of Ladder. Brett grew up in the fitness industry with his father being an owner of health clubs and an owner of an equipment distribution company. Brett uncovered his passion for the fitness industry when he realized he wasn’t going to become a professional athlete and spent time working for his father’s friend in the fitness industry selling flooring. From there Brett went on to start multiple companies in the fitness industry with Ladder being his third. Ladder connects individuals to health and wellness professionals through digital coaching. Ladder uses what it defines as the four ‘rungs’ ,fitness, nutrition, sleep quality, and stress management, to make up a happy and healthy lifestyle.   In this episode, Brett shares among other things:                 Why he wanted to start a platform based business                 How Ladder uses cognitive behavioral therapy to help identify the needs of the user                 Why the commercial fitness industry needs to change in order to survive                 What’s most important to him when hiring                 Why being an entrepreneur is something you’re called not something you call yourself   Links from this episode:                 Rise                 Fitocracy                 Slack                 Calendly                 Producteev                 Intercom                 Audible                 The Hard Thing About Hard Things                 The Icarus Deception                 Start with Why                 Disrupted                 The Buy Side                 The Third Wave                 Applico                 Modern Monopolies                 Ladder on Instagram                 Ladder on Twitter                 Ladder on Facebook   If you liked this episode: Follow the podcast on Twitter Subscribe on iTunes or your podcast app and write a review Get in touch with feedback, ideas, or to say hi: nic {AT} startupbostonpodcast [DOT] com

Dr. David Maloley of the Relentless Dentist Podcast shares his journey to practice ownership and insight into how your personality will affect your ability to lead and own. Resources mentioned: Drive: The Surprising Truth About What Motivates Us by Daniel Pink The Kolbe Personality Test The Paradox of Choice: Why More Is Less by Barry Schwartz The Art of the Start 2.0: The Time-Tested, Battle-Hardened Guide for Anyone Starting Anything by Guy Kawasaki

There are more similarities between your dental practice and Toyota manufacturing than you think.  Dr. Gersley has been studying both industries for a long time.  Now, he's ready to share how Toyota's lean principles can transform your practice.  In fact, this information may gain you 50 additional days off next year. How's that sound?   Both Dr. Maloley and Dr. Dersley are in the all-star speaking lineup for Practice on Fire Live.  Register before April 15 and use the coupon code HONKYTONK to save $200.  We look forward to meeting you in Nashville: http://practiceonfirelive.com/register-now/

Listen or Subscribe on iTunes     Welcome to another episode of The Dentalpreneur Podcast. Today I am sharing an interview I did on the Relentless Dentist podcast with host Dr. David Malolely. In this interview Dr. Maloley and I discuss creating a well defined work culture. We focus on the importance of involving your […] The post 053: Dr. David Maloley – Culture, Chemistry & Accountability appeared first on Dental Success Institute Blog.

Relentless Dentist host Dr. Dave sits down with Dr. Graham Dersley of http://practiceonfire.com/ to discuss his journey.  From Nebraska to the Carolinas . . . from Europe to Colorado, Dr. Dave has learned powerful and sometimes painful lessons that he loves to share with other dentists who are in pursuit of an "epic life".   

Episode 64.5 features a cross posted episode with Dr. David and Karah Maloley's Relentless Dentist podcast. Dr. Dave interviews Dental Hacks host Alan Mead and the two of them speak candidly about dental school, drug addiction and redemption.  Every dentist and team member should hear this episode! If you have any questions or comments for us please drop us an email at info@dentalhacks.com or find us (and like us!) at www.facebook.com/dentalhacks. Or, if you prefer...give us a call at (866) 223-5257 and leave us a message. You might be played in the show! If you like us, why not leave us a review on iTunes? It helps us get found by like minded people and might even help us get into "What's Hot" in the iTunes store! Go to this link and let the world know about the DentalHacks! Finally, if you aren't an Apple person, consider reviewing us on Stitcher at: stitcher.com/podcast/the-dentalhacks-podcast!  

Listen or Subscribe on iTunes     Welcome to another episode of The Dentalpreneur Podcast. On today’s show I am speaking with to Dr. David Malolely, the host of the “Relentless Dentist” podcast and practicing dentist for 13 years. Dr. Maloley was and is an inspiration to me and my desire to create this podcast. […] The post 023: Dr. David Malolely – Are You A Relentless Dentist? appeared first on Dental Success Institute Blog.

Dr. Maloley joins us to share his inspirational story of becoming a successful dentist and business owner as well as the obstacles and successes he encountered along the way. He also talks about his motivation behind starting the Relentless Dentist Podcast. Don’t miss this episode full of Dr. Maloley’s nuggets of wisdom and advice for creating and developing a practice with the end in mind and becoming a Relentless Dentist. Get full show notes and more information here: http://bit.ly/1G3qRwq

Karah discusses her relentless recovery from her stroke at the age of 39.  In the process she was able to revisit her life purpose and passions. She candidly shares her insights and calls to action for those of you who've made peace with the status quo.   Karah has a Doctorate in Organizational Leadership. She has has provided coaching and mentoring as a co-founder of EQMentor, an online organization focussed on emotional intelligence.  In her role as Director of Social Impact for Vail Leadership Institute, Karah connects with key stakeholders to develop future resources to expand the work of the Institute. Her entrepreneurial ventures also include being the co-founder of Vail Valley Dental Care and the Relentless Dentist.  

Dr. Howard Farran and Dr. David Maloley talk about creating your own economy!

David Maloley is more than a dentist. He is entrepreneur.

In this interview Dr. David Maloley and Dr. David Phelps discuss: developing a Relentless mindset creating a demand for your dental services surrounding yourself with an incredible team and much, much more