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Subscribe to our Newsletter:https://theultimatepartner.com/ebook-subscribe/ Check Out UPX:https://theultimatepartner.com/experience/ https://youtu.be/j0TuosYDQe4?si=7mzUwBe4PrQ-eB2E In this insightful session from the Ultimate Partner Live event in Bellevue, Washington, Vince Menzione sits down with Stephen Boyle, Corporate Vice President for Enterprise Partners at Microsoft, to pull back the curtain on the tectonic shifts redefining the tech ecosystem. Boyle details Microsoft's massive organizational pivot into enterprise and SME/channel divisions , explaining how artificial intelligence acts as the foundational thread unifying systems integrators, software vendors, and digital natives. Moving past market noise surrounding competing foundational models , he highlights Microsoft's strategy to become the ultimate “platform of platforms” by prioritizing user choice, security, and trust. Emphasizing a shift away from infrastructure technicalities and toward practical business outcomes , Boyle delivers an urgent mandate for partners to scale technical talent, eliminate traditional operational silos, and brace for the incoming consumption-driven, agent-based future of enterprise computing. Key Takeaways Microsoft has restructured its global sales divisions into distinct Enterprise and SME/Channel organizations to better target its massive total addressable markets. Artificial intelligence is fundamentally altering the partner ecosystem by dismantling traditional software and systems integrator silos to build interconnected, multi-party solutions. Rather than forcing alignment to a singular model, Microsoft aims to be the definitive platform of platforms by offering extensive choice across over 1,100 language models. The enterprise landscape is rapidly moving past experimental AI pilot phases and entering production setups completely focused on transforming core business outcomes. Tomorrow's service organizations are aggressively evolving into software-minded operations that deploy repeatable, highly specialized internal autonomous agents. Managing tokens and monitoring usage metrics represents the emerging operational baseline for balancing efficiency against the scaling expenses of large language models. If you're ready to lead through change, elevate your business, and achieve extraordinary outcomes through the power of partnership—this is your community. At Ultimate Partner® we want leaders like you to join us in the Ultimate Partner Experience – where transformation begins. Key Tags AI frontier, platform of platforms, enterprise partners, global systems integrators, digital natives, language models, token consumption, agent sprawl, citizen developers, shadow IT, business outcomes, technical enablement, marketplace growth, hyper-scalers, processing fluency, sovereign AI, industry ecosystems, data governance. Transcript [00:00:00] Stephen Boyle: This is the biggest, most transformative, iterative change in technology we’ve ever seen, where, if you wanna call it a paradigm shift or whatever word comes after paradigm shift. [00:00:12] Vince Menzione: We just came back from Ultimate Partner live in Bellevue, Washington, where we hosted incredible leaders for two amazing days. Come join us for this next session where we explore the tectonic shifts we’ve all been seeing. Uh, I am thrilled to invite our next guest up on stage. I’ve known this gentleman for several years back in my days at Microsoft, and, um, we’ve been friends, actually Microsoft, and then we both went and did different things, came he’s come back to Microsoft in a big way. [00:00:46] Vince Menzione: Uh, Steven Boyle, for those of you don’t know, is recently a named the C. We will talk about it in a second, but I, I need to announce you properly. Is the corporate vice president, which by the way in Microsoft is a big deal for enterprise partners. He and Nicole De and I would say are the two Microsoft leaders in the organization. [00:01:06] Vince Menzione: Nicole is the channel chief. Steven has a, a big remit and we’ll talk about that up on stage. But I’m just so delightful for his support and for making the time in a very busy week at Microsoft ’cause this is CEO summit this week to make some time to come with us and be on stage with me. Please welcome my good friend Steven Boyle. [00:01:29] Vince Menzione: Good to see you, sir. To see. So I’m gonna put you on this side. [00:01:33] Stephen Boyle: Okay. [00:01:35] Vince Menzione: The hot seat. So I’m gonna, I, I didn’t do a justice and I, I wanted you to explain your role. I, I think I know, but I think for the, for the people in the room, uh, talk to us what Enterprise Partners means at Microsoft and what that role remit and remit looks like. [00:01:50] Stephen Boyle: Um, CVPs may or may not be important, but one thing they don’t do is get invites to the CEO summit. So I’m super pleased to be here with you guys. No, no, it’s totally cool. It’s totally cool if that phone rings. No, I’m kidding. Doesn’t. So what does it mean? So I’d like quickly, um. January last year, uh, we split the sales organization into enterprise and small to medium enterprise and channel. [00:02:15] Stephen Boyle: You guys probably familiar with that? Nicole is the, uh, chief partner officer lives in the SMA and C world and drives the channel, um, drives our marketplace business and, and a lot of other things. Um, for that 60 billion, um, you know, total addressable market that we have. Down there in SME and C. Um, at the same time, we established enterprise partner as part of Nick Parker’s overall organization. [00:02:40] Stephen Boyle: Um, but for most of 2025 we ran it as global systems integrators and advisories, ISVs and digital natives. So three separate footprints all focused entirely on, on, on enterprise. Um, in December, January, we talked about establishing an enterprise partner leader that would. You know, aggregate all of this stuff. [00:03:00] Stephen Boyle: Um, I was fortunate to come through, um, some frankly, pretty hairy, uh, experiences, I bet with some of our senior leaders. Um, I, I’ve loved to [00:03:08] Vince Menzione: been in the room for that [00:03:09] Stephen Boyle: questions like, why Steven Boyle and things like that, right? And really have to dig deep to, uh, to justify. Anyway, uh, I’m blessed and honored, uh, to run that entire portfolio of partners, uh, for the entirety of the enterprise partner world, which now from a chief revenue officer perspective, belongs to Deb. [00:03:25] Stephen Boyle: Deb Co. So Deb is the enterprise leader for all of our sales that we do into that space. Awesome. Um, I have three regional leaders, Nina Harding here in the United States, Ehab Ra in in Europe, and Heather Gordon in Asia that mirror and replicate and flow down the things that we decide to do from a strategy perspective for the, uh, for the core. [00:03:45] Vince Menzione: And we love Nina. She’s been, she was at our last event, [00:03:47] Stephen Boyle: super, super lady. And, uh, you know, the US is still 50% of our overall business. [00:03:53] Vince Menzione: Yeah. [00:03:53] Stephen Boyle: Too big to fabric. Every time I talk to Nina, I’m like, Nina, you’re too big to fail. We can’t cover you anywhere else. So you know, you’ve gotta be successful here in the Americas. [00:04:01] Vince Menzione: So I think just for breaking it up, I, ’cause I do want to like, it’ll lead to the next question, right? So you have the global systems integrators, all these systems integrators. Essentially you have all of the software companies we used to call ISVs, we now call SDCs or software development corporations. [00:04:17] Vince Menzione: And then you also have the AI stack, I’ll call it. Right? So under Jason Grafe. Yeah. Many, many might know. Jason’s been a guest on the podcast and was Satya’s chief of staff at one time, eight years. Eight years. Wow. I didn’t realize there was that many. [00:04:31] Stephen Boyle: Carry carried a lot of bags for Satya over the years. [00:04:34] Vince Menzione: Unbelievable. Well, let’s, I mean, so AI is an important component, right? And you saw Jay’s, Jay talking, just talking about AI and all these things. I would love to start here, right? Because, uh, you’re, you’re, I wanna get your perspective as Microsoft, your perspective as Microsoft on the biggest shifts you’re seeing in defining this we’ll call AI Frontier. [00:04:54] Vince Menzione: We’re seeing right now, how should partners translate that into how they position and go to market externally? How, how do we need to think about this time? [00:05:02] Stephen Boyle: Yeah, that is, uh, that is a huge question and I’m not sure we’ve got enough time to go into the, into all of the detail. Um, so let me sort of up level it a little bit for you. [00:05:10] Stephen Boyle: And I think, look, the move that we meet at made a couple of months ago and pulling together those three aspects. Nicole had already done it in SME and C. Right. One partner organization across the world with a very common set of goals. We were working closely together, Sandy Gupta, on ISV, Jason on ai, and myself on on si. [00:05:29] Stephen Boyle: But we were still working closely together across silos. So the opportunity for me, 60 days into this role is AI just allows you to wire the partner ecosystem together differently. Right? And even if you look at how we’re going to market an AI today, um. You know, with, with, with chat GPT, with Claude, with Anthropic, um, I think there’s something like 1100 different, you know, language models on Microsoft today. [00:05:55] Stephen Boyle: So the way I think about AI is we are absolutely gonna be the ultimate platform of platforms. Yeah, choice is incredibly important. Um. It’s, it’s, you know, turn the clock back 12 months, everybody was chat gpt five point x, you know, and then six months ago it was Gemini and now it seems to be clawed. And honestly I don’t know what it’s gonna be next quarter. [00:06:15] Stephen Boyle: So the only thing I can do is offer you choice. [00:06:18] Vince Menzione: Yeah. [00:06:18] Stephen Boyle: And from a partner perspective, I think that minimizes or reduces the risk that you have betting on the Microsoft platform because you can go in a multitude of different directions. I know we’re not in Europe, but if you were in Europe and you were worried about G-G-D-P-R and Jay mentioned sovereignty, you’d probably be like lining up really closely to Misra. [00:06:37] Stephen Boyle: Yeah. And a bunch of other Europe, European partners. So wherever you are in the globe, I wanna be that platform choice. Um, and we will lead with our own first party solutions. I hope they’re not coming for me. Um. I parked safely in the hotel. It can’t be me. Um, but you weren’t vibe coding in the room. Um, but you know, wherever you are in the world, in whichever industry you are in, um, it is our intent to, to offer that platform of platforms and to give the broadest set of partners the opportunity to engage with us. [00:07:07] Vince Menzione: I think that’s really important because I, I have found, especially in the last month or two, people are, it’s almost like a knee jerk. Don’t you feel like people don’t know what to do? There’s been so much noise in the press and the media and, and the markets around open AI and anthropic especially. Where do I go? [00:07:26] Vince Menzione: Seems to be like when I, when I sit, I watch everybody in the room here. I think they’re, they’ve all been thinking that as well. So you can, [00:07:31] Stephen Boyle: there’s a, a little bit of a deer in the headlights moment. Yes. And even I like, I get that. Yeah. Um, you know, I saw, uh, Jay slides. Jay, love the presentation. Love the slides, man. [00:07:40] Stephen Boyle: I’m gonna steal several of them. Um, we’ll talk about that later. We, we [00:07:43] Vince Menzione: have the deck, [00:07:45] Stephen Boyle: but, but in all seriousness, you know, this, this is like. It’s a new paradigm. I will date myself a little bit. Some of you might heard me say this. I sold many computers in the 1980s. Mini computers. Some of you in the room are going, what’s a mini computer? [00:07:59] Stephen Boyle: Um, I sold client server for Sun Microsystems in the nineties. I sold an awful lot of Oracle databases in the Auts, I think they’re called, and I’ve done two stints with Microsoft. This is the biggest, most transformative. Iterative change in technology we’ve ever seen. What, if you wanna call it a paradigm shift or whatever word comes after paradigm shift. [00:08:18] Stephen Boyle: Um, and we are building intelligent systems at scale faster than we’ve ever seen. Scalable, mission critical solutions being implemented today inside of Microsoft and with our most important customers. So, and we can’t do it without partners, right? There is absolutely nothing we can do in this industry. I will, I will put the, you know, the elephant in the room out there. [00:08:40] Stephen Boyle: Our ISD organization has between five and 7,000 people. Our forward deployed engineering organization is about a thousand people. [00:08:47] Vince Menzione: Yeah. [00:08:48] Stephen Boyle: So when you look at the scale of the total addressable market that Jay just talked about. We are gonna service directly like this much [00:08:55] Vince Menzione: used to be 5%. Was it even, is it even that high? [00:08:58] Stephen Boyle: I doubt it’s, I doubt it’s even that. And the billions of dollars that we spend every year helping our customers transform to what we’re now calling frontier firms is gonna be, have to be driven with every single person in this room in some way, shape, or form. Judson is not asking Marla to significantly increase ISD. [00:09:15] Stephen Boyle: Not asking John to significantly increase FDE, although we probably will hire in that area just because of the, the newness and the, you know, bright shiny object that everybody’s like, oh, FDE, I’ve gotta have those. We’ve got a thousand already today that have been around in John’s organization for 10 plus years doing the things that we are doing today. [00:09:32] Stephen Boyle: But we are gonna build out that muscle. But the real way we’re gonna build out that muscle is with all of you in this room. That’s like categorical. That is my like, probably number one goal for the next one to three years is make sure that, that story that Jay just told about Microsoft not being involved in AstraZeneca. [00:09:48] Stephen Boyle: I probably won’t tell Judson that Jay, but I love the story. Um, like if you could all do that for me, like win, um, that is so, you know, from our worldwide learning, through our skilling enablement through our cloud solution architects that I personally own. We are pivoting aggressively towards making sure that the partners understand our platforms better than any other job, number one for me right now, if you don’t understand what I’m selling, like I’m kind of dead in the water obviously. [00:10:15] Stephen Boyle: Well, [00:10:15] Vince Menzione: I was gonna ask you why now? Why Microsoft? Why now? Right? Because there is a lot of noise. You know, Google just announced, you all announced your results on the same day, which was astounding. That was freaky, wasn’t it? It was. It was the first time. And the, the total commitment, customer commitment is over a trillion dollars now, I think 1.2 trillion is what I counted up. [00:10:33] Stephen Boyle: Yeah. [00:10:34] Vince Menzione: But it’s saying a lot about like, what do I do now, like as these partners in the room. Um, how, I think you kind of already, and you’ve talked about this, about differentiating where Microsoft is, I think J Slide does a lot of justice there. It says how, uh, Microsoft Partners came into the room, surrounded the customer. [00:10:52] Vince Menzione: It feels like Microsoft has always leaned in big time on partners. Uh, more so I would say than any other organization out there. What would [00:10:59] Stephen Boyle: you say Joe Roses, my chief of staff, business manager and so many other things was telling me last night that, you know, we used to say 500,000 partners. [00:11:05] Vince Menzione: Yeah, [00:11:06] Stephen Boyle: it’s a, it’s a significantly higher number than that as well. [00:11:09] Stephen Boyle: So there’s an element of, you know, back to the deer in the headlights, which partners are, are more important. One of my other phrases that I say on a regular basis, the winners and losers are yet to be decided in this next wave. Like, I want all of us to on the right side of that argument. Right? But, but it’s gonna be a challenge and, and companies are going through shifts. [00:11:28] Stephen Boyle: You know, Accenture, maybe, possibly doesn’t need 750,000 employees in the not too distant future. Maybe TCS at 600,000 doesn’t need 600,000 human employees. So we’re going through this dramatic shift of, you know, what’s the right balance going forward. What I would say about Microsoft is notwithstanding the fact that we’ve figured this out for 51 years, which is a little bit mind blowing, um, that you know, all the way back in the seventies we’ve gone through so many iterative changes. [00:11:56] Stephen Boyle: People have questioned just like they’ve questions. A lot of other technology companies, are you gonna be around for the long haul? I think we’ve proven time and time again, and I love Jay’s story. I’ve used that myself about how many companies disappear on a, on a decade to decade, you know, business. 10 years ago I had the opportunity to listen to Craig Clayton Christensen, who’s sadly no longer with us. [00:12:15] Stephen Boyle: Yeah. But you know, the books that he wrote and the story that he told to Microsoft 2014, we were nowhere in cloud. [00:12:21] Vince Menzione: Yeah. [00:12:22] Stephen Boyle: AWS was so far ahead of us, it was crazy. And he came in and he’s like. You know what? You guys need to be successful. You need to figure out how to cross this chasm again, and we’ve done it time and time again. [00:12:32] Stephen Boyle: You can go back. You know, Microsoft used to be known as a fast follower in ai. I don’t think we’re a fast follower. I think we’re right up there. We’re right at the front, but that race is still being run and the winners are losers are yet to be decided. [00:12:44] Vince Menzione: I was in that room with Clayton Christensen with you, by the way. [00:12:46] Vince Menzione: I remember, I remember that. That was at a Prism conference. [00:12:49] Stephen Boyle: Yeah. Yeah. [00:12:50] Vince Menzione: You men, you touched on this with the GSIs a little bit. How do you see the roles evolving? You know, we, we, we bucketed all, we’ve always been. Fantastic about bucketing ISVs or SDCs and sis and digital natives. Yeah. How does it, how does that all come together? [00:13:06] Vince Menzione: Does it come together any differently in this new AI platform era, or is it the same? [00:13:11] Stephen Boyle: I look, I, I’ve said this for a long time, like if you go into AstraZeneca, the six plus, you know, frontline partners, there’s probably a whole board of second, third tier that, that we don’t know about doing, you know, things across the AstraZeneca group. [00:13:25] Stephen Boyle: It takes several villages and sometimes a small town, especially in my world, in the enterprise world, strategic five hundreds. Yeah. Um, you know, we, we ran some reports a few years ago and it is shocking how many global systems integrators have a footprint in Shell or Exxon or, you know, bank of America or whatever else. [00:13:44] Stephen Boyle: So I’ve always believed that partner to partner is critical. Yeah. I think it became even more critical in the, in the AI world, and I’ll take my new friends at Anthropic. So I went to the first Anthropic partner Summit. Some of you might have been down there in, in San Diego, um, just a couple of months ago. [00:13:59] Stephen Boyle: Same partners, same people from the same partners. In the room, you know, talking about what they’re gonna do together with Anthropic. Um, and I’m looking out across this audience going, okay, well I know him and I know her and I know those guys, and like, I need to figure out how I’m gonna weave this together. [00:14:14] Stephen Boyle: So it’s not just an Accenture and Anthropic or an NTT data and anthropic, but it’s an NTT data plus anthropic plus Microsoft. Story going forward. And then who’s best at delivering those services capabilities? So it’s it at every juncture that I see in the, in the partner community, and this is the, the reason why I argued vehemently with Nick, that it has to be one organization I’m gonna create maybe given a little bit away. [00:14:40] Stephen Boyle: So if you’re recording, stop now. Um, I’m gonna create an enablement organization that is partner agnostic. I don’t necessarily care. I do care about the digital natives, but I don’t care about how I train them. Right. What I’m more important of is how do I train the digital natives in what the sis are doing, and how do I train the sis and what the ISVs Plus digital Natives are doing. [00:15:01] Vince Menzione: Yeah. [00:15:01] Stephen Boyle: That is my, that’s my game plan. If I fail there, then I think we fail to raise the bar and be differentiated in an AI world, and I’m not set up like that today. [00:15:12] Vince Menzione: I wanna, I wanna ask you, uh, uh, because I was looking at Jay’s slide and the, the managed piece is. And we have a lot of managed service providers in this room today. [00:15:20] Vince Menzione: A lot of them, by the way, come from the old school of managed services. The managed piece seems to be like, if I’m doing something today with ai, we’re gonna talk about security next, uh, up on stage here. It seems like there’s a new set of skills or a different approach to the customer, don’t you? Don’t you agree? [00:15:37] Stephen Boyle: I I [00:15:37] Vince Menzione: think you need to keep your hands on the steering wheel at all [00:15:39] Stephen Boyle: times. I think what it boils down to is you can’t do AI unless you do certain other things. [00:15:44] Vince Menzione: Yeah. [00:15:44] Stephen Boyle: Right. You could be a modern work specialist and you could make a lot of money being a modern work specialist, or you could be a, a dynamic specialist. [00:15:52] Stephen Boyle: We just held our, uh, inner A in a circle conference last last week, which I was disappointed to miss for the first time in a few years. Those, those days are, are, are fast becoming over. [00:16:03] Vince Menzione: Yeah. [00:16:04] Stephen Boyle: Um, why? Because everything that I’ve just said is tied together by ai. Yes. And in order to do good ai, you need good data. [00:16:12] Stephen Boyle: And in order to trust everything that you’re getting, as Judson talks about trust and intelligence, you need to wrap that in a really secure [00:16:19] Vince Menzione: Yes. [00:16:19] Stephen Boyle: You know, en en environment. Now we will do our best to provide levels of security into how we deliver ai. But that’s not the end of the game, right? You have to take it all, all the way to the edge. [00:16:30] Stephen Boyle: So that’s why a siloed partner or a singular commercial solution area partner in Microsoft’s terms, has got to transform its business. ’cause if you’re gonna do ai, you’ve gotta do those other things as well. [00:16:41] Vince Menzione: Agreed. I must see the model changing, and in fact, I see like bigger organizations becoming managed service providers in many respects. [00:16:48] Stephen Boyle: Yeah. Yeah. I mean, look, there’s still, there’s still a role for all the old terminology you mentioned is SV to sdc. Yeah. I’m like, I’m been around long enough. Look, it’s ANB still anv, it’s still an isv. Thank you. Independent software vendor. Um, and it’s, you know, where, where AI is allowing software to be, you know, frankly developed in a number of different places. [00:17:07] Stephen Boyle: We are all citizen developers. Um, you know, I was on a call with our internal leadership yesterday, um, and you guys might have heard this story ’cause I think it came out at Ignite. When we turn the agent 365, around and on ourselves. We found 130,000 agents running across Microsoft that had been developed and deployed internally with, I mean, you could call it shadow it. [00:17:28] Stephen Boyle: I guess that would be one phrase that you would use for it, but the reality is if you, if you haven’t got something to do your job today, you have the tools. To build it really, really fast. Um, and that, you know, that’s, that’s a great opportunity for people to be able to do their work, you know, in a better and in a different way. [00:17:45] Stephen Boyle: But it’s also a huge opportunity to make sure that data governance and security and all the other things that we need to deliver are there out of, out of the gate and out of the platform that we deliver. So security’s absolutely critical. Not saying that managed services won’t grow, um, at, at some level as well, but only if they transform into this multifaceted way. [00:18:04] Stephen Boyle: Yeah. Thinking [00:18:05] Vince Menzione: about, well, that’s what I was, I was gonna lead to here with innovating. It’s happening across, I mean, we’re talking about chips, we’re talking about foundational models, LLMs, we’re talking about applications, we’re talking about agents. How should we think about where to play and how to differentiate as partners in this room? [00:18:22] Stephen Boyle: I think. [00:18:25] Stephen Boyle: So look, I mean, one, one of the ways that Judson talks about it is I think silicon’s gonna change over time. Yes. NVIDIA’s definitely the 800 pound gorilla, maybe the 8,000 pound gorilla. Yeah. Uh, but you know, if you read the press, there’s, there’s things happening in, in different places as first party silicon, which we clearly are, are developing, um, in a quantum direction for sure. [00:18:45] Stephen Boyle: Um, there’s lots of different language models that haven’t even been launched on, on, on the marketplace yet, so. You know, Judson’s trying to uplevel our conversations. You’ll hear us talking about conversations more and more as we go into FY 27, um, that obviate all of those layers. Just like even when I was selling Sun Microsystems, it was about the business outcome and the business solution that we were solving for not necessarily the fastest piece of hardware or the best client service solution on, on the market. [00:19:17] Stephen Boyle: So I think what’s gonna happen over the next 12 to 24 months is we’ll have so many different models to choose from. We’ll have more silicon to choose from, but those won’t be the real buying decisions. The real buying decisions of what? How am I trying to transform my finance organization, my HR organization, and my supply chain? [00:19:36] Stephen Boyle: Because the underlying technology, Judson says commodity I, I guess I can go with that. It will be commoditized and we’ll really start to focus back on what the important things are. We’re moving a lot from pilot to production. You guys have probably seen that. The numbers that Jay just showed about how many. [00:19:52] Stephen Boyle: Projects are failing, is getting less and less because we’re getting smarter and smarter about what it takes to actually drive the business outcome. And I need all of us to be talking that same language. Yeah. Having conversations with head of HR about how we’re gonna transform human capital management in the, in the age of agents, if you like, like the underlying platform. [00:20:14] Stephen Boyle: It’s not, don’t worry about it. You wanna be on a secure platform. Don’t get me wrong. But at the same time, I don’t think we, we spent too much time worrying about that. [00:20:21] Vince Menzione: Yeah. We’re not, what you’re saying is we’re not spending enough time on outcomes. On the business outcomes. Right. And that’s where we need to focus. [00:20:27] Vince Menzione: We’re, we’re focusing on, I, I feel like we’re, it’s a signal to, to noise ratio that we’re living through right now. There’s too much noise. [00:20:33] Stephen Boyle: Yeah. [00:20:34] Vince Menzione: And we’re not focusing on the signal. I think that’s what you’re saying. [00:20:36] Stephen Boyle: I, it’s got to be, I mean, to be honest with you, it’s always been, you know, even when I sold what I would perceive, you know, sun in the nineties was a rockman ship to the stars and, you know, kind of sad what happened to that company. [00:20:47] Stephen Boyle: Um, but we, we were, we were fixated on, we had the best client server. But, but nobody was buying, you know, a piece of Sun hardware as a room heater, which is all it did, you know, like for the longest. But if you had SAP, if you had Cybase, if you had Bond, remember Bond, I mean all of those applications that drove the business outcomes, we’ve gotta get back to that kind of mentality. [00:21:09] Stephen Boyle: Yes. And worrying a little bit less about the underlying architecture. Yeah. It needs to be, it needs to be part of the conversation. ’cause it needs to deliver trust and security and intelligence and everything else. Then you need to rapidly move to what are you trying to achieve and how can we ensure the, the, the success of, of your business outcome. [00:21:27] Stephen Boyle: And look, I mean, Palantir pri you know, sort of came out and said, well, the way we do that is through forward deployed engineering. Um, and they stole the show. And, and, you know, they’re, they’re doing very well as a result of doing that. Uh, but if you go and talk to, um, Tom Siebel’s organization at C3 ai. [00:21:43] Stephen Boyle: They’ve had FDS for quite a while. You know, I told you about John Chuchu 10 years ago. John Chu, Chuck’s job was to go and get all the applications that we needed on the Microsoft phone. Remember that? [00:21:54] Vince Menzione: Yes. Um, [00:21:55] Stephen Boyle: you know, so we’ve pivoted John o over the years to doing what he’s doing now, which is to go sometimes in partnership with, with partners into the customer and say, what is it you’re trying to achieve? [00:22:05] Stephen Boyle: Let me show you how I can build that for you in three weeks or three months. That might have taken you three years. We literally just did a hackathon with one partner last, last, last week with, uh, with our ISE organization, the, the, the forward deployed, uh, group that John runs. Um, and one of the big customers said, I’ve just done in three days what would’ve taken me three months. [00:22:26] Stephen Boyle: Now he hasn’t productized it and rolled it out and blah, blah, blah. But the reality is that is how fast things are changing. And this was not a small company. This was a very, very large oil company, and they were like blown away by how much we can achieve. We’ve gotta do that at scale. [00:22:41] Vince Menzione: Yeah. [00:22:42] Stephen Boyle: You know, we, we have a commitment to scale our FDE community through partnerships to touch all of the S 500 in a very personalized way. [00:22:51] Stephen Boyle: And then, you know, at a slightly, you know, lower ratios down through the, through the majors and into, into Nicole’s SME and C world as well. [00:22:59] Vince Menzione: Jay talks about the decade of the ecosystem. He coined that term back, back on a podcast way back in nine, in, uh, in 2020. Microsoft has been at the, for, we used to call partner to partner back, back in the day. [00:23:10] Vince Menzione: Mm-hmm. Do you remember those days? How do you think about this ecosystem evolving and what steps are you taking to help bring these organizations together? Because I, I, again, we look at the seven seats or 6.3 seats at the table. The customer has the power now that they didn’t have before. ’cause they have the commitment with like with Microsoft and they can buy off of the marketplace and pull together multiple organizations to go, go do that. [00:23:34] Vince Menzione: How do you think about helping to orchestrate that as the leader of the enterprise partner business? [00:23:39] Stephen Boyle: So I’ll start with a really big example, and I’ll try and sort of scale it down a little bit. But my friends at Accenture, with the Accenture, Microsoft Business Group, we spend an awful lot of time, you know, in, in each other’s pockets, in each other’s deals. [00:23:51] Stephen Boyle: We know everything that’s going on in the Accenture, Microsoft Business Group. And a couple of weeks, or maybe a month or so ago, I was told that the Microsoft Business Group is now larger than the SAP Business group. It probably flip flops. [00:24:03] Vince Menzione: Yeah, [00:24:04] Stephen Boyle: it won’t be too long before the Anthropic Business Group is bigger than both of those. [00:24:08] Stephen Boyle: So what I need my Microsoft team to do is to not spend all of their lives in the. A MBG, the Azure, the Accenture, Microsoft Business group, but to go make friends in the Anthropic Accenture Business group and frankly still to make friends in the SAP business group and maybe in the Oracle Business Group and the list goes on. [00:24:27] Stephen Boyle: So at a macro 11, in the very largest accounts where we haven multiple practices, where we haven’t spent time before, I’m gonna. Push my people into uncomfortable zones and I’m gonna push them to go into those other areas and I’m gonna load them up with technical talent and cloud solution architects and ai, you know, forward deployed engineers. [00:24:45] Stephen Boyle: And I’m gonna force different people to talk together that haven’t talked together. So I can do that in TCS. I can do that, Capgemini, I can do that. Um, you know, in Europe with Capgemini and Misra is a classic example. Um, with the, with the Indian sis, Indian based sis, they’re all big enough where I know all the practices exist. [00:25:04] Stephen Boyle: I just need to do a better job of, of talking to them. Now, when you downsize that into, you know, into a, a company that doesn’t have all of that scale, this the same truth still holds. I need to talk to people who aren’t necessarily motivated every single day to do something with Microsoft. I need to talk to people who are motivated to do something with an AI partner or even a traditional SaaS partner. [00:25:27] Stephen Boyle: I noticed yesterday, actually no, this morning I got a notification that we just passed, um, a billion dollars in revenue on the marketplace with ServiceNow. [00:25:35] Vince Menzione: Nice. [00:25:36] Stephen Boyle: Um, and I think AWS announced the same thing, by the way this month as well. Um, so thank you to the ServiceNow people. Yeah. Um, you know, that is that there’s a tremendous demonstration of how far we’ve come in marketplace. [00:25:48] Stephen Boyle: ’cause that’s another one where we trailed AWS quite significantly. But with the right partnerships. And driving the right motions, we can, you know, we can definitely catch up and we will continue to pass, uh, some of, some of the other hyperscalers in, in, in that way. So really the bottom line to your question is partner to partner is still real. [00:26:08] Vince Menzione: Yeah, [00:26:08] Stephen Boyle: how we do it and what we use to tie things together. And I know that compensation drives behavior and we’re not gonna get into a compensation about like how we get compensated and everything else, but the reality is I’ve gotta break down those barriers and those silos and I’ve gotta deliver real meaningful enablement and practice development so that, so that the people who sit in the Anthropic business group and the people who sit in the Microsoft Business Group are spending as much time together as they are with me. [00:26:34] Stephen Boyle: That makes sense. Simply put, that’s what I, I need to achieve at scale rapidly. [00:26:40] Vince Menzione: So to, we’re getting close to time here, but as you look forward, what would define the most successful partnerships in this ecosystem? Is it, is it what you described, the opening up the aperture or for the, for the leaders in the room here today, what should they go do better and differently? [00:26:58] Stephen Boyle: Um, so obviously we’re closing out this fiscal, we’ve got Microsoft start and Microsoft start for partners coming up in July. Um, I mentioned the fact that we’re, we’re driving. Cu customer engagement through the lens of conversations and how do we achieve business outcomes? I would encourage you to, to gravitate, if you like, above the commercial solution areas where you might have understood, this is how I interact with Microsoft today. [00:27:23] Stephen Boyle: Um, and abstract it up to that AI layer. You know, think about trust, think about intelligence, think about business outcomes, and how do I potentially weave together a story? If I’m in the dynamic space, how do I get better in data? If I’m in the data space, how do I get better in. In that modern work environment, but really use AI as the overlay to, to help tie that together. [00:27:44] Stephen Boyle: That’s one thing. The second thing is if we’re not training you in the right direction, it’s stevenBoyle@microsoft.com. Let me know. Awesome. Um, we’ve got programmatic stuff, um, you know, and we’ve got high touch stuff as well. So I think this is, this is another time where Microsoft is gonna over pivot on all of the training and enablement that we need to do to make sure that you’re, you know, you’re grounded in our platform. [00:28:07] Stephen Boyle: Um, I think there’s a huge opportunity with this agenda future to become more of a software partner. You know, even the deepest services organizations are going to need agents, and the more successful ones will be the ones that can turn on those agents in a repeatable way. So. Our agents, the new SaaS. I’m not exactly saying that, but I think that the agen future is one where even the more services oriented companies will, will have teams of agents that they’re deploying. [00:28:35] Stephen Boyle: In fact, I had a very, very large systems integrator, um, in, in the EBC just about a month ago, three weeks ago. Um, and I was sat next to their head of consulting and he showed me what he called his God dashboard. Uh, and right in the middle of his God dashboard there are like 450 accounts. All of whom I recognized, ’cause they were all in the enterprise, right in the middle of his dashboard was, how many tokens am I spending? [00:29:00] Vince Menzione: Yeah. [00:29:01] Stephen Boyle: Like, not like what’s my daily runway? You know, not am I making a profit on that account or anything else like that is like, how many tokens have I consumed? Yeah. Because there is an awful lot of, that is the new juice, if you like. That’s, that’s driving the success. You can have the smartest people on the planet, but you’ve got to still arm them with all the best tools that are available out there. [00:29:22] Stephen Boyle: So it’s fascinating to listen to him, how he had gone through that thing of, you know, agent sprawl, how many are really working, how many are not working? How can we prove that? You can prove it through, you know, managing your tokens. There’s a new version of. Finops for tokens, for want of a better phrase, that’s gonna be critical for us all to understand. [00:29:40] Stephen Boyle: ’cause they’re not cheap, they’re not free, that’s for sure. And, and they might not be cheap if you’re not, if you’re not managing them and using them effectively. Yeah. So that’s the other thing that I would really get on top of. And, you know, we’re gonna make some announcements in the not too distant future about the consumption driven future. [00:29:56] Stephen Boyle: Um, that, that we will, that we will deliver with our first party and third party platforms going forward. So that’s another. Another critical thing [00:30:03] Vince Menzione: sounds like some exciting announcements. Pretty soon. [00:30:06] Stephen Boyle: Yeah, could look close. Quarter four, help me close. Quarter four. Yes. That’s priority number one, two, and three right now. [00:30:12] Stephen Boyle: Uh, but get ready for some, you know, for some new announcements in July. Um, look, the future is incredibly bright with Microsoft. It’s incredibly bright in the industry as a whole, right? I mean, let, let’s be honest, the, the growth targets that we will have for ne next year are astronomical, and we will not make them without the partner community that we have, without training and enabling the partner community that we need for tomorrow. [00:30:34] Stephen Boyle: So like, stay close, you know, stay engaged. Talk to your partner development managers, talk to the talk to field reps, talk to the accounts that that, that you are in, and stay as close as you possibly can to our emerging strategy. And, um, you know, look, I, I think if I had fivefold or tenfold the people I have today, I still wouldn’t be able to touch everybody that I would like to touch in the partner community. [00:30:58] Stephen Boyle: So I’ll apologize in advance. Um, but we’re gonna have some, you know, some really cool ways of learning. Um, and we’re gonna make sure that they’re available to the widest possible audience. [00:31:07] Vince Menzione: Well, we bring the practitioners and the experts in the room to help with that as well. Right? Yeah. Because you can’t always have a partner development manager tied to everybody in the room. [00:31:14] Stephen Boyle: I, I would do hackathons on AI every week with every partner and every part of the world, but I can’t. [00:31:19] Vince Menzione: Yeah, exactly. Well, so good to have you today. Thank you. So good to see you again. I don’t know what your schedule is like. I, we didn’t, we don’t have enough time for questions. [00:31:28] Stephen Boyle: That’s cool. [00:31:28] Vince Menzione: From the audience. [00:31:29] Stephen Boyle: I’m gonna stay around for a little [00:31:30] Vince Menzione: while this [00:31:30] Stephen Boyle: morning and I’m coming back [00:31:31] Vince Menzione: for cocktails. Alright, terrific. So. Stephen Boyle will be here for cocktail hour. Thank you. Four 30 and uh, I wanna thank you, sir. So good to have you. Thank you. Good to see you. Absolutely. [00:31:42] Stephen Boyle: So much. Absolutely. Hey, thanks everybody. [00:31:43] Stephen Boyle: Thanks for what you do today, and hopefully thank you for what you do tomorrow as well. [00:31:46] Vince Menzione: Thank you. An incredible leader. [00:31:49] Stephen Boyle: Don’t forget, ultimate [00:31:51] Vince Menzione: partner Alive is coming soon, June 18th at our executive breakfast in New York. I hope to see you there.Description The Future of Tech is Here. Subscribe to our Newsletter:https://theultimatepartner.com/ebook-subscribe/ Check Out UPX:https://theultimatepartner.com/experience/ I
For more thoughts, clips, and updates, follow Avetis Antaplyan on Instagram: https://www.instagram.com/avetisantaplyanIn this episode of The Tech Leader's Playbook, Avetis Antaplyan sits down with Bruce Cleveland, a venture capitalist, former CMO, Chief Executive Officer, engineering executive, author, and creator of the Market Engineering framework. Bruce has helped build and scale major technology companies including Oracle, Apple, Siebel, and C3 AI, and has invested early in companies such as Marketo, Workday, and Doximity before they became category-defining successes.The conversation explores what separates legendary technology leaders from average executives, why most startups misunderstand traction, and how market engineering can become the difference between burning capital and building enduring demand. Bruce shares behind-the-scenes lessons from working with leaders like Tom Siebel, why category creation requires naming and framing a problem, and how founders can create market appetite before pouring money into demand generation.Avetis and Bruce also discuss the future of AI, why expertise may become the ultimate moat, the rising importance of forward deployed engineers, and why product engineering alone is no longer enough. Bruce closes with insights from his books, including Traversing the Traction Gap and Market Engineering, offering founders and executives a practical roadmap for building markets that do not yet exist.TakeawaysLegendary companies rarely feel obvious while they are being built. Even inside Oracle's early days, the path forward was filled with uncertainty.Great leaders attract great talent by building a mission, culture, and problem worth committing to.Bruce's framework starts with naming and framing the problem so the market can understand, remember, and adopt the category.The best executives build deep networks that act like external sensors, helping them “see around corners.”Bruce invested early in companies like Marketo by focusing on business problems he understood before obvious market traction existed.Startups should not confuse product-market fit with market-product fit. The market must want what the product provides.In the AI era, expertise becomes more valuable because humans still provide judgment, context, accountability, and nuanced decision-making.Chapters00:00 Introduction to Bruce Cleveland01:02 Lessons from Oracle's Early Days03:50 What Great Founders and Leaders Still Get Right05:13 The Power and Difficulty of Category Creation10:22 Building a Category Without an Existing Brand13:33 Bruce's Three-Step Category Creation Framework18:30 Leadership Lessons from Tom Siebel24:13 What Separates Great Executives from Average Ones28:47 What Bruce Looks for as an Early-Stage Investor36:19 Market Engineering vs. Demand Engineering44:22 Testing Demand Before Overbuilding Product53:11 Why Expertise Is the Real Moat in the AI EraBruce Cleveland's Social Media Link:https://www.linkedin.com/in/brucecleveland/Bruce Cleveland's Website Link:https://www.tractiongappartners.com/Resources and Links:https://www.hireclout.comhttps://www.podcast.hireclout.comhttps://www.linkedin.com/in/hirefasthireright
Kristina Partsinevelos breaks down the day's market theme before Rick Santelli covers bond market moves following a lighter-than-expected CPI report. Daniel Hornung, former Deputy Director for the National Economic Council, shares his economic take, while earnings coverage includes CoreWeave and Cava.Jim Paulsen of Paulsen Perspectives and Sam Stovall of CFRA Research weigh in on market trends, and Nick Del Deo of MoffettNathanson reacts to CoreWeave's results. Tanaya Macheel discusses bullish IPO pricing expectations, and c3.ai CEO Tom Siebel addresses a major revenue miss.
Tom Siebel, CEO of C3 AI (AI), calls his company's $100 million task order with the U.S. Air Force "one of the largest on Earth" in the A.I. space. He says the implementation of C3's Panda Software will make the Air Force's tech more reliable and will offer cost-saving measures down the road. Tom goes a step further to explain A.I. prospects in warfare and defense.======== Schwab Network ========Empowering every investor and trader, every market day. Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/ About Schwab Network - https://schwabnetwork.com/about
Marc Benioff is the co-founder and CEO of Salesforce, the second-largest software company in the world. He started programming at age 15, selling his first program for $75, and went on to build Salesforce into a company worth more than $300 billion that also owns Slack, Tableau, Quip, and MuleSoft. Marc is known as a marketing legend, and is now leading Salesforce into the era of AI agents. In our conversation, we discuss:• The importance of maintaining a beginner's mind• His approach to product launches and marketing• Managing through tough times and layoffs• His relationship with Steve Jobs and lessons learned• Why Salesforce is betting big on AI agents• Many stories from his entrepreneurial roller coaster• Much more—Brought to you by:• Cloudinary—The foundational technology for all images and video on the internet• Enterpret—Transform customer feedback into product growth• Coda—The all-in-one collaborative workspace—Find the transcript at: https://www.lennysnewsletter.com/p/behind-the-founder-marc-benioff—Where to find Marc Benioff:• X: https://x.com/benioff• LinkedIn: https://www.linkedin.com/in/marcbenioff—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Introduction to Marc Benioff and Salesforce(03:54) Marc's early career and domain names(05:59) The App Store story and lessons from Steve Jobs(15:18) Lessons from launching Salesforce(22:03) The importance of keeping a beginner's mindset(29:53) Why Marc calls Salesforce the “25-year startup”(31:47) Agentforce(36:09) Why Marc says AI is the defining technology of our lifetime(40:12) AI's impact on the workforce(42:31) Entrepreneurs need to be like conductors(46:02) Failure corner(50:32) The future of AI agents(56:34) Final thoughts and farewell—Referenced:• Bill.com: https://www.bill.com• App Store: https://www.apple.com/app-store/• Salesforce: https://www.salesforce.com• Oracle: https://www.oracle.com• Larry Ellison on X: https://x.com/larryellison• Siebel Systems: https://en.wikipedia.org/wiki/Siebel_Systems• Saba Software: https://talentedlearning.com/lms-vendor-directory/saba-software• Tom Siebel on LinkedIn: https://www.linkedin.com/in/thomassiebel• Avon: https://www.avon.com• Salesforce Chief Has Pulled Some Crazy Stunts: https://www.businessinsider.com/marc-benioff-salesforcecom-chief-has-pulled-some-crazy-stunts-2012-3• Matthew McConaughey on Instagram: https://www.instagram.com/officiallymcconaughey• Woody Harrelson on Instagram: https://www.instagram.com/woodyharrelson• “Ask More of AI” with Matthew McConaughey: https://www.youtube.com/playlist?list=PLnobS_RgN7JaxOsLD8WH0I9E6osK3UrfI• Marc's tweet about the ad with McConaughey and Harrelson: https://x.com/Benioff/status/1866175950062239784• Chris Rock on Instagram: https://www.instagram.com/chrisrock• Sushi Iwa: http://www.sushiiwa.jp/en/• Ryoanji Temple Rock Garden: https://www.japan.travel/en/spot/1145/• Neil Young Archives on Instagram: https://www.instagram.com/neilyoungarchives• Mount Tam: https://en.wikipedia.org/wiki/Mount_Tamalpais• Spirit Rock: https://www.spiritrock.org• Jack Kornfield: https://www.spiritrock.org/teachers/jack-kornfield• Agentforce: https://www.salesforce.com/form/agentforce/demo• Minority Report on Prime: https://www.amazon.com/Minority-Report-Tom-Cruise/dp/B00A2FSSHK• Peter Schwartz on X: https://x.com/peterschwartz2• UCSF Health: https://www.ucsfhealth.org• A.I. Chatbots Defeated Doctors at Diagnosing Illness: https://www.nytimes.com/2024/11/17/health/chatgpt-ai-doctors-diagnosis.html• Does AI improve doctors' diagnoses? Study puts it to the test: https://www.sciencedaily.com/releases/2024/11/241113123419.htm• A.I. Will Transform the Global Economy—if Humans Let It: https://www.nytimes.com/2024/12/07/special-series/ai-transform-global-economy.html• Wargames on Prime: https://www.amazon.com/Wargames-Dabney-Coleman/dp/B0011EQBOS• Her on Prime: https://www.amazon.com/Her-Joaquin-Phoenix/dp/B00KATY250• AI (Einstein) at Salesforce: https://www.salesforce.com/in/artificial-intelligence• Salesforce Signs Definitive Agreement to Acquire Airkit.ai: https://www.salesforce.com/news/stories/salesforce-signs-definitive-agreement-to-acquire-airkit-ai• Salesforce Buys Big Data Startup RelateIQ for Up to $390M: https://techcrunch.com/2014/07/11/salesforce-buys-big-data-startup-relateiq-for-up-to-390m• Salesforce to cut workforce by 10% after hiring ‘too many people' during the pandemic: https://techcrunch.com/2023/01/04/salesforce-to-cut-workforce-by-10-after-hiring-too-many-people-during-the-pandemic• Michael Dell on LinkedIn: https://www.linkedin.com/in/mdell• Bret Taylor on LinkedIn: https://www.linkedin.com/in/brettaylor• Akio Toyoda: https://en.wikipedia.org/wiki/Akio_Toyoda• Kaizen: https://en.wikipedia.org/wiki/Kaizen• TRS-80: https://en.wikipedia.org/wiki/TRS-80• CLOAD Magazine: https://archive.org/details/cload_newsletter—Recommended books:• Ghost Fleet: A Novel of the Next World War: https://www.amazon.com/Ghost-Fleet-Novel-Next-World/dp/054470505X• Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company—and Revolutionized an Industry: https://www.amazon.com/Behind-Cloud-Salesforce-com-Billion-Dollar-Company/dp/0470521163• Trailblazer: The Power of Business as the Greatest Platform for Change: https://www.amazon.com/Trailblazer-Business-Greatest-Platform-Change/dp/1984825194—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe
Tom Siebel, CEO of C3 AI (AI), talks about the direction the company is heading after reporting an earnings beat. The company's strategic alliance with Microsoft (MSFT) is one partnership Tom expects to help C3 AI thrive in enterprise A.I. He also explains how A.I. demand will accelerate in the government and private sectors. ======== Schwab Network ======== Empowering every investor and trader, every market day. Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribe Download the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185 Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7 Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watch Watch on Vizio - https://www.vizio.com/en/watchfreeplus-explore Watch on DistroTV - https://www.distro.tv/live/schwab-network/ Follow us on X – https://twitter.com/schwabnetwork Follow us on Facebook – https://www.facebook.com/schwabnetwork Follow us on LinkedIn - https://www.linkedin.com/company/schwab-network/ About Schwab Network - https://schwabnetwork.com/about
As AI gets integrated globally, superpowers vie to fully harness its strengths. To drive the technology forward in the U.S., the private sector stands on the front lines, building AI-powered solutions to streamline operations and efficiency. Leading the charge is Tom Siebel, Founder, Chairman, and CEO of C3.ai. Tom goes Inside the ICE House to discuss C3.ai's decade-long preparation for the AI boom, the technology's impact on national defense, the future of AI, and the transformative developments that lie ahead. https://www.ice.com/insights/conversations/inside-the-ice-house
CEO Tom Siebel spoke about the how artificial intelligence will affect communication, journalism, legal careers, and medicine as part of a wide-ranging conversation.
Instant analysis of C3.ai ($AI) Q4 earnings, as we hear from CEO Tom Siebel. More than “beat” or “miss” –the Drill Down Earnings with Futurum Group chief market strategist Cory Johnson has the business stories behind stocks on the move. https://x.com/corytv #C3.ai #Earnings @C3.ai $AI #Technology #Software #CloudComputing #Chips #AI #ArtificialIntelligence #Semiconductors #Stocks #Trading #Business @DrillDownPod Learn more about your ad choices. Visit megaphone.fm/adchoices
A rapid-fire, insightful look at the breaking earnings from C3.ai ($AI). It's the business story behind these earnings and some insight into the thinking of CEO Tom Siebel. https://linktr.ee/drilldownpod The Drill Down Earnings with Futurum Group chief market strategist Cory Johnson offers a quick look at the important takeaways from technology company earnings. More than “beat” or “miss” – it's the business stories behind stocks on the move. The Drill Down Earnings is a production of Six Five Media and Futurum Group, a leading global technology advisory, media and research firm. Six Five Media's platform spans across multiple OTT and VOD channels that have surpassed 9 million views and over 421 million digital and social media impressions. #C3.ai #Earnings @C3.ai $AI #Technology #Software #CloudComputing #Chips #AI #ArtificialIntelligence #Semiconductors #Stocks #Trading #Business @DrillDownPod Learn more about your ad choices. Visit megaphone.fm/adchoices
The major averages falling again as the Dow extends its losing streak to a third day and the small-cap Russell 2000 snaps a 4-day win streak. Salesforce headlinING a huge hour of after the bell earnings. The company under pressure after issuing weaker than expected full year revenue guidance. Clear Bridge's Hilary Frisch and Third Bridge's Charlie Miner discuss how investors should trade the stock. And C3.ai CEO Tom Siebel discusses his company's revenue beat before she speaks with analysts on the earnings call.
On this week's Technology Report, C3 AI Founder, Chairman and CEO Tom Siebel discusses the step-change implications of generative artificial intelligence, the magnitude of potential society-altering dangers as well as sweeping benefits, the smart approach to regulation that curbs negative impacts without stifling innovation, the use of the technology in weapons particularly by nations like China, Russia, Iran and North Korea, how to think about AI threats in a world where the barriers to developing the technology are falling, the kind of declaratory strategies needed to deter adversaries from employing weaponized AI against the United States and its allies, efforts to harmonize now-scattershot Pentagon AI efforts, and his company's growth in the DoD market with Defense & Aerospace Report Editor Vago Muradian.
Bloomberg News Industrial, Logistics and Aerospace Reporter Thomas Black explains how FedEx is seeking to cut $4 billion in costs by combining its two main delivery networks. Tom Siebel, CEO at C3.ai, says accounting and disclosure issues alleged by short-seller Kerrisdale Capital are “complete fiction.” And We Drive to the Close with Bill Davis, Portfolio Manager at Hennessy Funds. Hosts: Carol Massar and Madison Mills. Producer: Paul Brennan. See omnystudio.com/listener for privacy information.
Bloomberg News Industrial, Logistics and Aerospace Reporter Thomas Black explains how FedEx is seeking to cut $4 billion in costs by combining its two main delivery networks. Tom Siebel, CEO at C3.ai, says accounting and disclosure issues alleged by short-seller Kerrisdale Capital are “complete fiction.” And We Drive to the Close with Bill Davis, Portfolio Manager at Hennessy Funds. Hosts: Carol Massar and Madison Mills. Producer: Paul Brennan. See omnystudio.com/listener for privacy information.
Bloomberg's Caroline Hyde and Ed Ludlow break down today's CPI report as car prices hit a record high, and discuss why electric vehicles are only making things worse. Plus, a conversation with C3 AI Chairman and CEO Tom Siebel, and GlobalFoundries CEO Tom Caulfield. See omnystudio.com/listener for privacy information.
Stocks are falling today on signs inflation might not be slowing as fast as everyone hopes. We'll dig into what stubbornly-high prices mean for the Fed and markets. Plus, we're continuing our coverage of all things AI. We'll speak with C3.ai CEO Tom Siebel about where the industry is headed, especially with Google & Microsoft joining the game.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
740: Tom Siebel, chairman & CEO of C3.ai, discusses the progress he has seen in the artificial intelligence space and the evolution of the role of platform companies like C3.ai in a company's overall strategy. He explains what he saw back in 2009 that prompted him to embark on his journey to found C3.ai, shares the common characteristics of companies that have successfully adopted AI solutions, and dives into the emerging trend of CEOs becoming more involved with driving AI at their companies. Finally, Tom reflects back on his career success, the key learnings he has brought with him, and what continues to keep him motivated.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
740: Tom Siebel, chairman & CEO of C3.ai, discusses the progress he has seen in the artificial intelligence space and the evolution of the role of platform companies like C3.ai in a company's overall strategy. He explains what he saw back in 2009 that prompted him to embark on his journey to found C3.ai, shares the common characteristics of companies that have successfully adopted AI solutions, and dives into the emerging trend of CEOs becoming more involved with driving AI at their companies. Finally, Tom reflects back on his career success, the key learnings he has brought with him, and what continues to keep him motivated.
Our anchors begin today's show with CNBC's Frank Holland covering the start of the “Salesforce World Tour” in New York City as CEO Marc Benioff delivers his keynote. Then, Bespoke Investment Group Co-Founder Paul Hickey weighs in on small-cap tech, and C3 AI CEO Tom Siebel breaks down the enterprise software provider's latest results. Next, Wall Street Journal reporter Tim Higgins breaks down the impact of Elon Musk's Twitter takeover on Tesla, and our Julia Boorstin looks at Disney Plus launching its new ad-supported tier. Later, CNBC's Kayla Tausche reports on states banning TikTok on government devices, and HashiCorp CEO Dave McJannet joins after beating the Street in Q3.
On this episode of Christopher Lochhead: Follow Your Different, we go deep with one of my favorite people in Silicon Valley, Bruce Cleveland. Bruce Cleveland has had a career in Silicon Valley for over 40 years. And he's pretty much done it with building companies, technologies, categories, and brands, as well as working on and with some of Silicon Valley's best executive teams and entrepreneurs. He's been a successful investor. He's also a bestselling author. In fact, one of my favorite books is Traversing the Traction Gap, which he wrote. And I recommend it to all entrepreneurs. By the end of this dialogue, we hope you'll have gained radical new insights into how you can do legendary things in your life and career. Traversing the Traction Gap The conversation begins with a discussion of Bruce Cleveland's book, Traversing the Traction Gap. His best-selling book was praised by Silicon Valley insiders and many entrepreneurs for the information and insights it provided. Bruce shares that his reason for writing the books stems from people trying to make VC seem like a mystical thing, rather than explaining things in a clear way. “The reason I wrote it was because I began to grow pretty weary of really, really smart people not making it. Their companies not surviving for a variety of reasons. And they all tended to be pattern-matched against those reasons. I was also not happy with the venture community in its entirety, because I don't think it was honest with a lot of these entrepreneurs as to why they weren't getting investments, etc. And I kind of wanted to demystify those issues.” – Bruce Cleveland Bruce Cleveland on helping out entrepreneurs Another reason Bruce gives for writing out the book is that he wanted to help out fellow entrepreneurs who may be feeling lost, or guide those who are doing well into things that could make their ventures better. “The purpose and objective of this book was to share with entrepreneurs that, “hey, here's some things you could possibly do to significantly enhance the probability of success.” You know, we only get one shot at this life, I felt like I owed it back to the entrepreneurs of the world who take all the risk as to what I saw, from my vantage point, both as an operating exec and as an investor, to why I thought things weren't working for the vast majority of startups.” – Bruce Cleveland C3.ai and Enterprise AI The conversation then goes to Bruce's latest ventures into category creation. Together with Tom Siebel, they founded C3.ai, which delves into enterprise AI. Bruce then talks about how it came to be, and how working on C3.ai has been so far. “I think this is one of the benefits of having a CEO who understands and believes in category creation, is that it as your job as CMO becomes much easier to do.” – Bruce Cleveland When they started conceptualizing and creating the category of enterprise AI, the term wasn't even on the radar. While there were companies who were doing something similar to a lesser degree, it wasn't clearly defined, and no one was pursuing rapid advancement on it. Now, it's something that a lot of companies are looking at, and C3.ai is at the forefront of it. To hear more from Bruce Cleveland and how to have a legendary career in VC and tech, download and listen to this episode. Bio Bruce Cleveland's career in Tech spans more than 40 years as a venture investor and operating executive. He was a first investor and a board member of Marketo, which held an IPO in 2013 and was acquired in 2018 by Adobe for $4.75B. He was an early-stage investor in other notable companies such as C3.ai, Doximity, Vlocity, and Workday. Bruce also held senior executive roles in engineering, product management and product marketing at Apple, AT&T, C3.ai, Oracle and Siebel Systems. His book, Traversing the Traction Gap, is a prescriptive guide for startups and new product initiatives within larger companies helping teams to use ‘market engineering' techniques t...
Our anchors begin today's show with CNBC's Mike Santoli recapping a brutal August for tech stocks. Then, Okta CEO Todd McKinnon joins to discuss the identity management company's latest results as shares plunge to start the morning. Next, CNBC's Eunice Yoon reports on chip stocks falling after the U.S. government restricted certain semiconductor sales to China, and C3 AI CEO Tom Siebel breaks down the enterprise software provider's latest quarterly figures. Our Julia Boorstin also covers Disney's plans to release a membership program across its parks and streaming service, and internet-of-things software firm Samsara CEO Sanjit Biswas shares his insight after delivering a beat in Q2. Later, Pure Storage CEO Charles Giancarlo discusses the data storage company's upbeat earnings amid mixed results from its industry rivals.
On this episode of the DefAero Report Daily Podcast, sponsored by Bell, Tom Siebel, the chairman and CEO of C3.ai, discusses the Pentagon's approach to harnessing artificial intelligence for military applications, the importance of leveraging commercial technology for rapid adoption, AI as a service, and how the company plans to grow its DoD business through investment in technology and people like former Joint Chiefs Vice Chairman Gen. John Hyten, USAF Ret., with Defense & Aerospace Report Editor Vago Muradian.
Bloomberg Intelligence Technology Analyst Anurag Rana hosts C3.ai Chairman and CEO, Tom Siebel, to discuss the significance of automated intelligence-based predictive maintenance and the serious, real-world applications C3.ai takes on. Additionally, we chat about how C3.ai compliments other cloud application software companies and what exactly makes C3.ai hard to replicate anywhere else.
In this episode of Making Markets, Tom Siebel, CEO of C3 AI rejoins host Daniel Newman to talk about big events in the world. Beyond C3 AI's recent results, Siebel talks about inflation, interest, famine, and politics — and even delves into the debate on remote work and why his company is 100% in the office. This exhilarating and candid discussion shouldn't be missed as the long-time software icon talks about what is now and what is next.
Our anchors begin today's show covering Microsoft cutting its quarterly revenue and earnings guidance, with insight from CNBC's Steve Kovach and Bespoke Investment Group Co-Founder Paul Hickey. Then, our Julia Boorstin reports on Meta COO Sheryl Sandberg's plans to step down from her role, and Hewlett Packard Enterprise CEO Antonio Neri joins for a look at the company's Q2 earnings. Next, we circle back to Sheryl Sandberg's announcement with Chegg CEO Dan Rosensweig, who helped introduce her to Meta CEO Mark Zuckerberg. C3 AI CEO Tom Siebel also weighs in on the enterprise software provider's latest results, and our Julia Boorstin returns for a deep dive into social media platforms Snap and Pinterest. Later, our Jon Fortt shares highlights from his interview with Qualcomm CEO Cristiano Amon and ServiceNow CEO Bill McDermott at the first-ever Fortt Knox dinner.
Tom Siebel, founder and CEO of C3.ai talks about AI projects including military target acquisition and precision healthcare while musing about the dark side of our technological future. The Eye on AI podcast is sponsored by Clear.ML
We start today's show bringing you Federal Reserve Chairman Jerome Powell's live testimony before the Senate Committee on Banking, Housing and Urban Affairs before CNBC's Steve Liesman recaps highlights from Powell's comments this morning. Then, CNBC's Mike Santoli weighs in on crude oil trading and the latest market moves, and C3 AI CEO Tom Siebel discusses the enterprise software provider's most recent quarterly results. Next, our Julia Boorstin reports on the increase of women in executive roles at Russell 3000 companies, and internet-of-things software firm Samsara CEO Sanjit Biswas joins after posting results for the first time as a public company. Later, CNBC's Steve Liesman returns with the latest from Fed Chair Powell's ongoing remarks before the panel of congressional lawmakers.
On this episode of the DefAero Report Daily Podcast, sponsored by Bell, Tom Siebel, founder and CEO of C3.ai, discusses artificial intelligence, its uses, state of the commercial art, the role of commercial providers for defense applications and potential opportunities in the wake of the National Defense Authorization Act with Defense & Aerospace Report Editor Vago Muradian.
Elephants make a trumpeting sound to indicate excitement, aggression or distress, and it's loud enough to hear up to six miles away. You know where you don't want to hear it? Six feet away.On this episode, we're going to explore several new ways to die, most of them bloodless. You're going to find out how to out-smart one of the smartest creatures on the planet, and this will be the second time you'll hear Kool-Aid Man used as a verb. You'll learn how dangerous elephants can be compared to other actual predators. You'll learn ho much they can bench with their nose among other things, and celebrity mentions include billionaire Tom Siebel, boxer Mike Tyson, Olympian Usain Bolt, Kana the Tiger, and three blind men of ancient lore. Find us on any of your favorite channelsApple : https://tinyurl.com/5fnbumdwSpotify : https://tinyurl.com/73tb3uuwIHeartRadio : https://tinyurl.com/vwczpv5jStitcher : https://tinyurl.com/mcyxt6vwGoogle : https://tinyurl.com/3fjfxattSpreaker : https://tinyurl.com/fm5y22suPodchaser : https://tinyurl.com/263kda6wRadioPublic : https://tinyurl.com/w67b4kecPocketCasts. : https://pca.st/ef1165v3CastBox : https://tinyurl.com/4xjpptdrBreaker. : https://tinyurl.com/4cbpfaytDeezer. : https://tinyurl.com/5nmexvwtFollow us on the socials for moreFacebook : www.facebook.com/doomsdaypodcastInstagram : www.instagram.com/doomsdaypodcastTwitter : www.twitter.com/doomsdaypodcastIf you like the idea of your podcast hosts wearing more than duct tape and bits of old Halloween costumes for clothes and can spare a buck or two, you can now buy me a coffee at www.buymeacoffee.com/doomsdayFuneral Kazoo HQ : www.funeralkazoo.com/doomsday
In this episode of Making Markets, we dive into Oracle's big result that sent its share prices soaring. We also look at Tom Siebel's C3AI $500 million DoD Win. Then we take a quick look back to last week where HPE, Salesforce, and Marvell all delivered growth in a turbulent week of trading. Topics in order: Oracle, C3AI, Mobileye, Salesforce, HPE, Splunk, Marvell
We hear two ideas from two CEO's - Tom Siebel and Iman Abuzeid By scottmcgrew
C3 AI talks to its founder, chairman and CEO, Tom Siebel, about why enterprise AI will drive the next generation of CRM applications. In his previous venture, Tom was the chairman and CEO of Siebel Systems, which introduced the first widely adopted customer relationship management (CRM) software and grew to 8,000 employees in 29 countries, with over 4,500 corporate customers, and annual revenue in excess of $2 billion. Oracle acquired Siebel Systems in 2006. He started C3 AI in 2009 when he saw how sensor proliferation, big data, low-cost cloud computing and AI would create a new digital stack and an era of rapid business transformation. In this podcast you will learn: How the CRM market has evolved since Siebel Systems invented it in 1993. Why AI-enabled CRM represents the next generation of CRM's $80 billion addressable market. How “exogenous data” such as weather, oil prices and GDP reports can affect sales forecast accuracy. How deep vertical industry expertise can be designed into AI-CRM. How AI-CRM fits into the broader enterprise AI opportunity – e.g., precision health, predictive maintenance, fraud detection, etc.
Why Listen: As an entrepreneur focused on marketing, it was an extreme honor to interview today's guest, Bruce Cleveland. Bruce is an absolute Silicon Valley legend, having worked in operational roles at companies including Oracle, Apple, and Siebel Systems. In addition to that, he has worked in venture capital for 15 years, where he has personally generated over a billion dollars in returns. This includes his work at InterWest Partners, one of the most respected VCs in the world, but also as the founder of Wildcat Venture Partners where he worked for five years. He is now the Chief Marketing Officer of a company called C3.ai. He just took that company public. It was founded by Tom Siebel of Siebel Systems, who has now created three different billion-dollar ventures. We talk about marketing, the CMO role, artificial intelligence, venture capital, and more. As always, at beyondtheuniform.org you'll find show notes with links to everything we discuss, as well as a lot of books and great resources that Bruce recommended. About Bruce: Bruce Cleveland is the Chief Marketing Officer at C3.ai, a leading enterprise AI software provider for accelerating digital transformation with nearly 700 employees listed on LinkedIn. C3.ai raised over $228 million before going public in December of 2020. Bruce started out at West Point with the class of 1980. He left early to pursue a career in technology including time at Oracle, Apple, Siebel Systems, nine years as a General Partner at investment firm InterWest Partners and more.
In this episode of the Making Markets podcast, host Daniel Newman is joined by Tom Siebel, CEO of C3 AI. Their conversation focused on: An in-depth look at the company's most recent results Exploration of what investors and outsiders may be missing about C3 AI How the company is part of a multi-trillion dollar TAM around AI with little direct competition Context on the Google Partnership announcement, and why it is likely to match or even realize greater results than the $200 million dollars generated to date via their Microsoft Partnership Disclaimer: The Making Markets podcast is for information and entertainment purposes only. Over the course of this podcast, we may talk about companies that are publicly traded and we may even reference that fact and their equity share price, but please do not take anything that we say as a recommendation about what you should do with your investment dollars. We are not investment advisors and we do not ask that you treat us as such.
Episode 050 of Underserved features Gene Grella, a renaissance IT executive who also teaches, flies RC planes/drones, and fires a musket after every Patriots home game touchdown. We discuss the merits of a big, boring, process-driven company for your first job out of college. We also talk about CEOs who put their personality stamp on their companies, FPV flight, and how the best professors correlate the classroom lessons to the real world. Wang 2200: https://en.wikipedia.org/wiki/Wang_2200 PDP 11 - https://www.olddec.nl/Thanks-41-Years/PDP11.htm Electric Boat: https://westfaironline.com/102139/electric-boat-commits-to-investing-over-800m-in-state/ Avery Dennison: https://timkellygroup.com/projects/finesse-longford/ Tom Siebel: https://philanthropicpeople.com/profiles/thomas-m-siebel/ Oracle HQ in Redwood City: https://www.businessinsider.com/oracle-employees-enjoy-pool-yacht-2015-1#since-1989-oracles-headquarters-has-dominated-the-town-of-redwood-city-california-about-25-miles-south-of-san-francisco-1 Tinyhawk Drone: https://www.gearbest.com/brushless-fpv-racer/pp_009296354194.html Rick Reilly joins the End Zone Militia: https://www.espnfrontrow.com/2015/11/rick-reilly-joins-the-patriots-end-zone-militia/ Pictures of Gene in action, and a real, live ABEND: https://photos.app.goo.gl/RbjF3rgrZGhjCT3H9
The SaaS Product Power Breakfast with Dave Kellogg and Thomas Otter
Dave and Thomas interview Brett Queener, partner at Bonfire Ventures, former President & COO at SmartRecruiters, product-line general manager at both Salesforce.com and Siebel... What was it like running product for Marc Benioff? (Or, for that matter, Tom Siebel?) and much more.
Bruce Cleveland has been a Silicon Valley CMO and CPO (and venture investor) holding senior executive positions at Oracle, Apple, Siebel Systems and C3 AI. His experience in business and technology include: ◆ Siebel - Over 10 years, led the marketing, alliances, & product divisions. During my time, Siebel grew from $4M to $2B annual revenue. ◆ Apple - Led an engineering division where we developed multiple Apple software products. ◆ Oracle - Joined Oracle when it was an early stage startup; led the Unix product division. Some of his investment successes… ◆ Marketo - Was the first investor in Marketo when it was just a concept. Served on its board for 7 years to the IPO. Acquired by Adobe for $4.75B. ◆ C3.ai- A first investor in C3.ai. Asked by Tom Siebel to help form initial business plan. Served on Advisory Board for 4 years. ◆ Vlocity - Early investor. Provided input on Vlocity’s partner strategy. Recently acquired by Salesforce for $1.2B. Connect with Bruce on LinkedIn and follow him on Twitter. Buy his book here. --- Support this podcast: https://anchor.fm/mindloom/support
Tom Siebel, CEO at C3 AI, discusses growing security threats, going public, earnings and new digital innovations. Host: Carol Massar. Producer: Doni Holloway.
Tom Siebel, CEO at C3 AI, discusses growing security threats, going public, earnings and new digital innovations. Host: Carol Massar. Producer: Doni Holloway. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com
Growing up in Chicago our hero Andrew Hastert had an early passion for learning how things worked. He took that passion to the next level and after completing a degree in mechanical engineering he pursued a career where he helps businesses solve their biggest challenges. He speaks to how staying curious and understanding your own personal values are critical in life. Andrew recognizes the talent gap in industry and is passionate to help mentor and support others in their journeys. He is a huge advocate for driving diversity and equality in the workplace. His heart is built to serve others and he gives several examples of how he's been able to mentor and coach people and how that is such an important part of who he is as a leader.He has a wonderful family and shares some of his personal passions outside of his career. He was featured on HGTV's House Hunters and shared that experience. You'll quickly hear why Andrew is our hero! Guest: Andrew Hastert - Director of Channel Partnerships at Rockwell AutomationHost: Chris GraingerExecutive Producer: Adam SheetsResourcesWhite Men as Full Diversity Partners: https://wmfdp.com/case-studies/rockwell-automation/Catalyst and Rockwell’s Culture of Inclusion Journey: https://www.catalyst.org/spotlight-story/rockwell-automation-a-decade-of-courageous-change/It Starts With You: What Being an Ally at Work Really Looks Like: https://www.rockwellautomation.com/en-us/support/documentation/overview/it-starts-with-you--what-being-an-ally-at-work-really-looks-like.htmlBooks:Digital Transformation by Tom Siebel: https://digitaltransformation.ai/Hit Refresh by Satya Nadella: https://news.microsoft.com/hitrefresh/Drive by Dan Pink: https://www.danpink.com/drive./TSIA Technology as a Service Playbook: https://www.tsia.com/booksFour Days to Change: https://www.amazon.com/Four-Days-Change-Radical-Overcome/dp/099734220XBlue Ocean Strategy: https://www.blueoceanstrategy.com/ Podcasts:A16Z: https://a16z.com/podcasts/Manufacturing Happy Hour: https://manufacturinghappyhour.com/podcast/How I Built This: https://www.npr.org/podcasts/510313/how-i-built-thisThe Investor Podcast, Millennial Investing: https://www.theinvestorspodcast.com/millennial-investing/House Hunter Episode that Andrew was featured onInspirational Quotes:If I look at the end of my day and see that most of it was spent with others, helping them, coaching them, supporting them, listening to them, I call that a win.A world of opportunity can be opened when humans are enabled with technology, but technology on its own will not solve all our problems.
MR Rangaswami is a legend in his own lifetime.Best known for founding The Sandhill Group in 1997, which was one of the earliest angel investment firms in Silicon Valley - he actually launched his Silicon Valley career in 1982 working with Tech luminaries such as Larry Ellison, Tom Siebel and Marc Benioff at Oracle before moving on to become CMO of Bahn.I will put links into the show notes so that you can read more about MR and even contact him if you are that entrepreneur ready for the big break. As you will hear, that is what makes MR special. He meets with people. Supports people. Helps people.More recently M.R. founded the SHG Foundation, a million-dollar nonprofit funding a variety of social entrepreneurship organizations around the world, including Agastya, Black Girls Code, and Room to Read and not satisfied with his own foundation, he is also a board member of the Kaliash Satyarthi Children’s Foundation, The Nudge Foundation, and the WISH Foundation.We were delighted when MR made some time on his calendar to catch up with his long time friend and occasional host of this podcast … Stuart Robbins.Links To MRSandhill Group Personal Site LinkedIN In The NewsSilicon Valley-based Indian-American entrepreneur delivers keynote speech at naturalization ceremony
The competitive landscape has changed; large businesses are investing more and more in R&D & AI, outpacing Small-to-Medium business investment. With COVID-19 having much more significant impact on Small-to-Medium businesses, every tool we can use to re-kindle small businesses is needed. In this episode I have the opportunity to interview a technology provider who has seen the secrets to business growth through AI. Hi Everybody, this is Grant Larsen, welcome to another episode of ClickAI Radio. So glad to have you here with us today. All right, I told you a couple episodes ago about something exciting that was coming up. And this episode is one of those pieces, it is an opportunity that I've been looking for for a long time to bring in. One of the industry experts that I work with. His name is Tommy Stewart Say hi, Tommy. Hello, hello. Thanks, Grant. Thank you. Alright, hey, thanks for being here with us today, Tommy. So I'm excited about this conversation. Because the relationship that I have with Tommy and his organization is foundational to the work that we do at click AI. Now let me talk about this. Tommy and his group provide an AI platform. And there's some real beautiful synergies that we have between the click AI work and what Tommy and his team are doing. So without further ado, let me stop chatting here and give you Tommy a chance to introduce yourself, talk about your background and who you are. Thanks, Grant. And this is a really, really an exciting opportunity just to sit down and have a chat with you. But for most, for the most part, you know, this has been a great run for us all. And this is an exciting space. So I've been in CRM and sales for 20 plus years, I won't say how long I've actually been but and work for companies like Microsoft, Salesforce, SAP, Teradata and the likes. And, you know, I've been very fortunate to meet our CEO, he sold his last product to Salesforce. And we're on this journey, really to democratize kind of a core capability to millions of people across all businesses. And the exciting thing is that I've enjoyed over my career has been able to solve problems, right, you know, whether large or small. And so I feel like I have a unique opportunity today in this marketplace to introduce a technology that has been far reaching and that kind of black box to individuals who never thought they would have access. And so I'm really excited this is I think I'm in a new space in my career where kind of like when we started CRM, and that initiative with Tom Siebel, and seeing it, you know, match rate over the time with the likes of Salesforce. I think we're in the cutting edge, I think we're in the space that is actually going to change how people do business. And small companies and what you're talking about are going to really pick up speed speed, because there's technology available today. That wasn't available years ago. Yeah, that's amazing. I love the way that your company's name is spelled. Can you spell that out? A-i-b-l-e Yeah. So it's pronounced "Able", right. But "AI-ble", alright, and the mission or the vision that you talked about, which is to democratize AI. That's when I first met your organization. That's what resonated with me immediately. And I immediately saw "Wait a minute", I'm seeing this divide. It's a bit of a digital divide between big companies and small companies, and how I feel that the big companies are getting this advantage that is propelling them. And we're gonna go over a few things in this episode today that will actually call that out. But that is propelling them, which is good for the big companies, but not so good for the small companies. And I saw Aible as a way to help propel the small and medium business to take advantage of AI. So are you ready for just a slew of questions I'm going to run by you? Absolutely. Fire away. Let's have it. Let's go. All right, here's one. Okay, so you and your organization and you and I partner together And together, we bring this AI to small and medium businesses, but from what you're seeing what problems do you see small to medium businesses face today? What are they experiencing as you guys go around and talk about various companies? Well, you know, let's start with the basics, you know, raising and managing your capital, right, you know, everybody needs revenue, but fundamentally adopting new technology or top technology that is really been tasked to help enterprises and so When you think about a small business trying to get into the market, launch a new technology or launch a new product, and have the same capabilities of large companies, typically, the cost to acquire that technology has been so far off, it's been impossible. So many small companies are figuring out how can I start? How can I adapt? And how can I stay contemporary, because at the point in time, where large companies are going to take technology, they're just going to move some of the small companies away. And so a lot of small business owners are figuring out how can I use what I have today? And a reasonable amount of spin? And how do I actually differentiate myself in the marketplace? And so that's kind of the main thing is how do I get started? How do I innovate? And how do I adapt to when change happens? And how do I drive business results? And so using a technology like artificial intelligence, you know, augment it with human intelligence, right? You know, you got to have to have that human intervention component, really will help small businesses. And so that's what we're seeing today. And there are several companies that are saying, I'm just going to put my toe in the water and take a stab at kind of what's going on, I think that's the best way to do it. So hopefully, that helps, you know, some small companies understand that. It's not that far off, and you have access to the capabilities at the big boys, but you got to take advantage of it. Yeah, that was one of the things that impressed me when I first met the CEO of your organization, one of the things that he did last summer was amazing. He said, You know what, for a period of time, I'm going to make our technologies available to organizations that are trying to solve problems or are being impacted by COVID. And any gave it away for a period of time. It's like, hey, if you want to, if you're solving problems, or your business is negatively impacted, then you know, we'll we'll make this available. That's that's true humanitarian, I love that about your organization. Alright, so there's a series of problems, you see their sales problems or supply chain problems appear to categorize them. Do you see sales solving with sales problems? Are companies using AI a lot for that? Absolutely. Because there's, there's so much that's in the normal, what I call the sales journey. And typically, you know, I come out of the CRM business, right? And CRM was a great tool that everybody adopted. And it was fundamentally built for operational efficiency, right? How do I create velocity? How do I assess risks? How do I forecast? How do I navigate my customers through their lifecycle? But you know, at the end of the day, you know, navigating sales using artificial intelligence is so much more than just CRM. In fact, some of the market indicators suggest that a lot of these CRM companies are buying AI companies, because their CRM needs to be a little bit smarter. And so, you know, so who are the right customers to go target? What are the most profitable customers to target? What is the right lifecycle? What is the right marketing campaigns? How do I use my spin, so using AI to help you look at data, whether small or large and identify blind spots, identify opportunities that you couldn't see on a historical facing dashboard is really going to be exciting. And we see sales as one of the leading areas where artificial intelligence is taking a big enroll right now. I saw a McKinsey report that had stated that, that 60% of large companies were getting some benefits for by using AI in their sales cycle. So let me say the other of the big companies using AI, which has a lot of them now, 60% of them were gaining revenue advantages and increasing their sales because of AI. So I think there's enough precedents there, the US in the small to medium business space should go after that. So on the benefits side, so you've seen companies come in, try to adopt AI? What have been some of the benefits that you've seen organizations experience? Can you talk about some of those? Well, first and foremost, doing less, doing more with less, right, as a small company, you don't have a decision science team, you don't have 25 business analysts. And so being able to allow an individual to do most of what, you know, five, or six or seven people are doing other companies is first and foremost, one of the benefits secondarily, is really focusing on business impact. So our our custom loss function, our AI is trained, or algorithms are trained around what are the best financial and business outcomes. So it allows you to prioritize, I mean, the main thing you can't do as a small company is to have a six month strategy that was off target, right? You don't get time back. Right. And so it allows you to actually deprioritize and then secondarily, to be extremely agile, right disruption, never asked for permission, right? The COVID the pandemic came, it didn't say, hey, America, hey, I... ...can I do this? Okay, if I did this, no. And so as a small company, you need to basically see some of the opportunities and one of our customers here went from being a manufacturer of machines to being a manufacturer of solutions. For the pandemic and medical equipment, and having that ability to pivot, having that ability to look at data, and to look at opportunities and be really opportunistic and nimble, is some of the benefits that we've seen in the early stages. Okay, fascinating. Now, on the flip side of that, what have been some of the hurdles that you've seen these companies go through while they're on their journey? You know, applying AI? Well, in fact, when you say AI scares a lot of people. Yeah. I don't know who's old enough. But there was a show called Lost in Space, and the robot would come out, and it was really spooky. That robot look nothing like the Terminator, right? You know. So for those of us who are older, or younger folks who are listening, have no clue what we just said. But at the end of the day, right, artificial intelligence scares a lot of people. And so one of the big, you know, hurdles is adoption. Right? How do I get started? This seems so foreign. That seems so far away. This seems so complex, and the industry has actually, many companies been very, very successful by making this a very complex, you know, solution for people who have statistical degrees, who sat in departments and got paid a lot of money to do some really cool stuff, You know, tape on their glasses, right? Yeah, absolutely. But now, you know, that hurdle has been removed. And so it's not as far as you think it's not a big leap, as you believe it is, we've been invented our capability into tools that people are using today like Tableau and Salesforce in Power BI, and we can actually download somewhere outcomes in an Excel spreadsheet. Because that's been the big step is adoption. How can I use this advanced technology today, and as a small company, you don't have six to nine months to do a digital Indian transformation, right? You have a matter of weeks and months. And so we, we see that as one of the biggest hurdles, and the biggest fears is just Hey, I just don't have enough or the skill set to get started. And that's been the biggest fear for most small companies. One of the things that myself, my organization did was when we saw this connection with Salesforce and Tableau, we said, hey, let's do the same thing with Click Funnels. And so in a similar manner, you can come along, be running your sales processes through there. And out of that, then comes the data that moves right into an AI pipeline, that starts to give you the information on that. But I won't, I won't give too much away on that secret. Let's start though about the human element in all of this. So it seems like so when you're in a really big company, obviously, the human element is important, meaning the mindset of the people, but I think it's even more important than the small and medium business. Because as you said, You can't be wrong for that six months strategy, right? You're closer to hand to mouth. And so with that, what I found is this need for executives in the small, medium business to be vulnerable, if I could use that term, meaning to be willing to be open to the insights that come from AI? Have you seen examples where organizations have been given AI insights? And sometimes they move and execute on it? But other times they don't? Can you talk about how important mindset isn't this? Well, collaboration is key. And if you were to go and look at our, you know, kind of our mission statement, you know, ClickAI & Aible really helps companies kind of transform around strategic decisions and kind of act optimally, if you will, react to change and collaborate, right? We have a solution that is involves you the human human input, right. So part of our even modeling design, we ask business users for that, the outcome of that is can be a rather illuminating, right? And that's kind of where the insights begin to evolve. But it's experienced the 20 year veteran who's done supply chain who've done sales or marketing can say, Well, I believe the model is correct. But here's kind of how I would apply it today. And I think there's that balance between accepting what AI gives you and allowing the human intervention, the business experience to be embedded in that and then making those strategic decisions. And we have a platform that does that. And I think it's important, especially for a small business for a CEO to now understand that his entire marketing budget has been spent targeting customers that aren't profitable, can be illuminating. Wow, we just spent our third quarter marketing budget on people who don't have a high propensity to buy our product, right? And then having someone say, okay, we understand that, but what is the what is the human part of that, then that will allow us to transition and to take that data? And so, it has been an exciting journey, right? helping organizations identify blind spots, opportunities, areas of improvement, just think about the productivity per employee, right, getting 20 30% productivity improvement just by having better decisioning. Right, based on business impact, and so we think there's a little bit of fear From executives getting information, but there's also that illumination that comes about that leads to profits and better focus better alignment of resources that overcomes that initial aha moment. You had mentioned blind spots, I think, for me in the organizations that I've worked with and applying AI, using the Aible platform, I have noticed that, that it's the blind spots where the biggest opportunity for revenue and sales and business growth have taken place. It's that area where you don't know, what you don't know, right. And when AI exposes or illuminates things in that area, I've seen business owners come to me and say, "I had no idea that you know, this was the case, or that I was causing this problem", or that, "oh, if I just tweaked into this more than, you know, my sales will magnify dramatically. Okay. And part of that, though Grant is because the solutions that have been presented to provide that have been historically facing right review facing the dashboard. So the world right, and so we've looked at a lot of cool, colorful dashboards with, you know, automation, and they look fancy, but they're all looking in the rearview mirror. And the problem is that 90% of these decisions are being made by looking at these dashboards, looking at PowerPoint and looking at data that fundamentally looks we're looks at historical data and allows you to make decisions that sometimes aren't the right ones. Yeah, it's no longer valid. So not long ago, there is this Harvard Business Review article that came out that was talking about somewhat of this digital divide, right, where, whereas looking at the impact of AI and technology, on big companies and small companies. And you know, for a long time, sort of the myth has been that sort of the unspoken word has been, hey, if you want to innovate, and go do something exciting, you're going to go into the small medium business, that's where the companies can be nimble and grow. This Harvard Business Review a few months ago, came out and said, we're actually finding that that competitive edge is waning, that in fact, what's going on is that the big guys are innovating more now. They're adding more to their r&d budgets. And in fact, when Lou Gerstner wrote that book, he says elephants can't dance. They even quoted that right? Where they're talking about even IBM itself, your I can now pivot and do things more nimble. Now, you may or may not agree with some of that. But what you can't ignore are some of the statistics that are coming out. And these statistics are showing that it's becoming more difficult for smaller companies to become big and profitable. That's what they came out from the Harvard Business Review, you know, the small companies of yesterday, right, the Apple's and Amazon's and Netflix and Microsoft, they went through a period of time where, hey, they made this investment in technology. And we're able to lean into that, and produce these large mammoth organizations. But what we're finding now, and this is interesting, this is some stats from the Harvard Business Review, this was 2019. So what I'm going to share here is this was pre COVID. Right? So before COVID, in 20 1910, to 15%, of large companies reported losses, and in 20 1960 to 65% of small companies reported losses. That's that's a big, that's that's huge, right. And this was during economic boom time, right? In 2019, the economy was doing pretty well. Now, during COVID, almost two thirds, I'm sorry, before COVID, almost two thirds, then of those small companies couldn't cover their expenses. Now, let me pivot into COVID with COVID coming on, and the impact to the businesses has not been equitable, right? We know that, in general, the big companies have not lost to the same degree that the small companies had McKinsey in a report just a few months ago said that during COVID, at least 36% of the 6 million small businesses close so that's over 2 million businesses closed. We haven't seen the same 36% loss, you know, for the big guys during that same period of time. So what this means in my mind is we need to provide something that will help the small to medium business owner, maintain retain recapture competitive edge, the big guys aren't getting as negatively impact in general, obviously, certain sectors are like transportation and others. But in general, the small businesses have definitely taken it on the chin, the little guys taking it on the chin, and with the big guys investing more in technology and leveraging AI and getting access to these technologies ahead of the small to medium size business. It just occurred to me that this is a ripe opportunity to take something like what ClickAI is providing with Aible, which is to democratize AI make it available for the small to medium business for pennies on the dollar. I mean, I was doing some analysis the other day, and I think I, what I came back with, you know, you're gonna spend around $300 thousand dollars to reproduce one of these teams to start doing AI by the time you hire your data scientists, right, and your computer scientists and you start purchasing the platform, and everything you're going to spend at least $300,000 to do this. And I think one of the cool things that we've created through this partnership is the ability for small and medium businesses to go nowhere near that number and yet to leverage, you know, tons of years of work experience and insight and technology to help the small to medium business, progress and grow. You have any thoughts on that? Yeah, in. First and foremost, I think you've done a great job in creating kind of a turnkey solution that can get companies up and running and be competitive tomorrow, right? I think that's a competitive that is, but you talk about the large companies, I was at a CIO conference a couple years ago at Columbia University and hurt this gentleman, Toby redshaw, who's at Verizon, who's head of strategy in 5g innovation. And he was talking about enterprise agility, right? Big companies understand being slow and methodical is not going to have you gonna allow you to survive, survive. With the pandemic, it is forced a maxi ramp up. And so if small companies believe that they're going to be larger or fast, smaller and faster than these large companies, that's changed. Innovation is now their competitive advantage. It's a survival tactic. I mean, companies have gone out of business. And so you're finding these large company be more innovative. And even in the banking industry, where you see small credit unions who had that personal touch, and the one to one experience, getting pushed aside by big banks are saying we have to do both, we have to have a social presence and a big financial presence. And so they're getting in more social media, they're using AI to determine the best customers and in turn, you know, predictions and stuff like that. And so having small businesses, grab a hold of technology and be just as nimble, as an enterprise organization, at 20%, or 25%, of the cost is not only a competitive advantage, but think of the things they can do. Right? You know, being really fast, right? And putting booster rockets on, on the back of kind of this engine, if you will, of innovation. And so it's not a nice to have. It's a must have just to be in the game. The world has changed so fast that technology, who adopts it when they adopted how fast they adopted could be a game changer. And so large companies have figured it out because they had to, you know, but small companies, they don't figure it out the they will be non existent. I think your organization has done a really good job in providing that gap. And then people should be jumping on like tomorrow. Yeah, I appreciate that. So one final question. Yep. For one more? Yeah. Yeah, absolutely. Absolutely. Okay. One more question. Therefore, what? In other words, if you were to say something to a small to medium business, what would you say to them to get started with this? Because as you mentioned earlier, people hear AI and they, you know, shutter and run the other direction. And, and yet our whole purpose has been to make this adoptable with as little effort as possible, what would you say to the small to medium business get started with a Start now, right? It's not as far off as you think and your discovery of technology and capabilities, or a lot of really cool things out there. Look, for those companies that are purpose built. We happen to be purpose built around business impact. We don't train our models on accuracy, log loss, and all those other amazing, cool scientific statistical words that you know, get people goosebumps, right. It's all about business impact. So start now start small, and align your strategic imperatives and infuse that second thing, use the data that you have today. Most companies said it's going to take me years, let's figure out what you have today. And then lastly, from a cultural transformation, it's not a big leap. Give people insights into the tools that they use today. You have someone who's doing supply chain working in sa p give them insights in sa p, give them insights inside of Tableau given insight inside of Salesforce, you know, give them some insights on the PowerPoint, you know, just allow them to use it today in a way that they can ingest and make decisions and and watch the difference take place. You know, it's it's not a big leap. You know, we are very excited about being a part of a capability that is intended to be used as widely as PowerPoint. Right. Right. At the end of the day, this sophisticated capability can be used by anybody. And and so I would say to every small business CEO, start now, start with you have and get people immediate value where they work today and see the results. Build on from there. Excellent. Well, Tommy, thank you so much for taking time with me today. I really appreciate that in for answering a million questions that I warned you that I'd be throwing a lot at you. So I'm going to do this, everybody. Thanks again for joining this episode. For additional insights, please go to click ai radio.com get signed up and subscribe and we will get more information to you. Thanks again for everybody. And until next time, get some AI. Thank you for joining Grant on ClickAI Radio. Don't forget to subscribe and leave feedback. And remember to download your FREE eBook visit ClickAIRadio.com now.
The competitive landscape has changed; large businesses are investing more and more in R&D & AI, outpacing Small-to-Medium business investment. With COVID-19 having much more significant impact on Small-to-Medium businesses, every tool we can use to re-kindle small businesses is needed. In this episode I have the opportunity to interview a technology provider who has seen the secrets to business growth through AI. Hi Everybody, this is Grant Larsen, welcome to another episode of ClickAI Radio. So glad to have you here with us today. All right, I told you a couple episodes ago about something exciting that was coming up. And this episode is one of those pieces, it is an opportunity that I've been looking for for a long time to bring in. One of the industry experts that I work with. His name is Tommy Stewart Say hi, Tommy. Hello, hello. Thanks, Grant. Thank you. Alright, hey, thanks for being here with us today, Tommy. So I'm excited about this conversation. Because the relationship that I have with Tommy and his organization is foundational to the work that we do at click AI. Now let me talk about this. Tommy and his group provide an AI platform. And there's some real beautiful synergies that we have between the click AI work and what Tommy and his team are doing. So without further ado, let me stop chatting here and give you Tommy a chance to introduce yourself, talk about your background and who you are. Thanks, Grant. And this is a really, really an exciting opportunity just to sit down and have a chat with you. But for most, for the most part, you know, this has been a great run for us all. And this is an exciting space. So I've been in CRM and sales for 20 plus years, I won't say how long I've actually been but and work for companies like Microsoft, Salesforce, SAP, Teradata and the likes. And, you know, I've been very fortunate to meet our CEO, he sold his last product to Salesforce. And we're on this journey, really to democratize kind of a core capability to millions of people across all businesses. And the exciting thing is that I've enjoyed over my career has been able to solve problems, right, you know, whether large or small. And so I feel like I have a unique opportunity today in this marketplace to introduce a technology that has been far reaching and that kind of black box to individuals who never thought they would have access. And so I'm really excited this is I think I'm in a new space in my career where kind of like when we started CRM, and that initiative with Tom Siebel, and seeing it, you know, match rate over the time with the likes of Salesforce. I think we're in the cutting edge, I think we're in the space that is actually going to change how people do business. And small companies and what you're talking about are going to really pick up speed speed, because there's technology available today. That wasn't available years ago. Yeah, that's amazing. I love the way that your company's name is spelled. Can you spell that out? A-i-b-l-e Yeah. So it's pronounced "Able", right. But "AI-ble", alright, and the mission or the vision that you talked about, which is to democratize AI. That's when I first met your organization. That's what resonated with me immediately. And I immediately saw "Wait a minute", I'm seeing this divide. It's a bit of a digital divide between big companies and small companies, and how I feel that the big companies are getting this advantage that is propelling them. And we're gonna go over a few things in this episode today that will actually call that out. But that is propelling them, which is good for the big companies, but not so good for the small companies. And I saw Aible as a way to help propel the small and medium business to take advantage of AI. So are you ready for just a slew of questions I'm going to run by you? Absolutely. Fire away. Let's have it. Let's go. All right, here's one. Okay, so you and your organization and you and I partner together And together, we bring this AI to small and medium businesses, but from what you're seeing what problems do you see small to medium businesses face today? What are they experiencing as you guys go around and talk about various companies? Well, you know, let's start with the basics, you know, raising and managing your capital, right, you know, everybody needs revenue, but fundamentally adopting new technology or top technology that is really been tasked to help enterprises and so When you think about a small business trying to get into the market, launch a new technology or launch a new product, and have the same capabilities of large companies, typically, the cost to acquire that technology has been so far off, it's been impossible. So many small companies are figuring out how can I start? How can I adapt? And how can I stay contemporary, because at the point in time, where large companies are going to take technology, they're just going to move some of the small companies away. And so a lot of small business owners are figuring out how can I use what I have today? And a reasonable amount of spin? And how do I actually differentiate myself in the marketplace? And so that's kind of the main thing is how do I get started? How do I innovate? And how do I adapt to when change happens? And how do I drive business results? And so using a technology like artificial intelligence, you know, augment it with human intelligence, right? You know, you got to have to have that human intervention component, really will help small businesses. And so that's what we're seeing today. And there are several companies that are saying, I'm just going to put my toe in the water and take a stab at kind of what's going on, I think that's the best way to do it. So hopefully, that helps, you know, some small companies understand that. It's not that far off, and you have access to the capabilities at the big boys, but you got to take advantage of it. Yeah, that was one of the things that impressed me when I first met the CEO of your organization, one of the things that he did last summer was amazing. He said, You know what, for a period of time, I'm going to make our technologies available to organizations that are trying to solve problems or are being impacted by COVID. And any gave it away for a period of time. It's like, hey, if you want to, if you're solving problems, or your business is negatively impacted, then you know, we'll we'll make this available. That's that's true humanitarian, I love that about your organization. Alright, so there's a series of problems, you see their sales problems or supply chain problems appear to categorize them. Do you see sales solving with sales problems? Are companies using AI a lot for that? Absolutely. Because there's, there's so much that's in the normal, what I call the sales journey. And typically, you know, I come out of the CRM business, right? And CRM was a great tool that everybody adopted. And it was fundamentally built for operational efficiency, right? How do I create velocity? How do I assess risks? How do I forecast? How do I navigate my customers through their lifecycle? But you know, at the end of the day, you know, navigating sales using artificial intelligence is so much more than just CRM. In fact, some of the market indicators suggest that a lot of these CRM companies are buying AI companies, because their CRM needs to be a little bit smarter. And so, you know, so who are the right customers to go target? What are the most profitable customers to target? What is the right lifecycle? What is the right marketing campaigns? How do I use my spin, so using AI to help you look at data, whether small or large and identify blind spots, identify opportunities that you couldn't see on a historical facing dashboard is really going to be exciting. And we see sales as one of the leading areas where artificial intelligence is taking a big enroll right now. I saw a McKinsey report that had stated that, that 60% of large companies were getting some benefits for by using AI in their sales cycle. So let me say the other of the big companies using AI, which has a lot of them now, 60% of them were gaining revenue advantages and increasing their sales because of AI. So I think there's enough precedents there, the US in the small to medium business space should go after that. So on the benefits side, so you've seen companies come in, try to adopt AI? What have been some of the benefits that you've seen organizations experience? Can you talk about some of those? Well, first and foremost, doing less, doing more with less, right, as a small company, you don't have a decision science team, you don't have 25 business analysts. And so being able to allow an individual to do most of what, you know, five, or six or seven people are doing other companies is first and foremost, one of the benefits secondarily, is really focusing on business impact. So our our custom loss function, our AI is trained, or algorithms are trained around what are the best financial and business outcomes. So it allows you to prioritize, I mean, the main thing you can't do as a small company is to have a six month strategy that was off target, right? You don't get time back. Right. And so it allows you to actually deprioritize and then secondarily, to be extremely agile, right disruption, never asked for permission, right? The COVID the pandemic came, it didn't say, hey, America, hey, I... ...can I do this? Okay, if I did this, no. And so as a small company, you need to basically see some of the opportunities and one of our customers here went from being a manufacturer of machines to being a manufacturer of solutions. For the pandemic and medical equipment, and having that ability to pivot, having that ability to look at data, and to look at opportunities and be really opportunistic and nimble, is some of the benefits that we've seen in the early stages. Okay, fascinating. Now, on the flip side of that, what have been some of the hurdles that you've seen these companies go through while they're on their journey? You know, applying AI? Well, in fact, when you say AI scares a lot of people. Yeah. I don't know who's old enough. But there was a show called Lost in Space, and the robot would come out, and it was really spooky. That robot look nothing like the Terminator, right? You know. So for those of us who are older, or younger folks who are listening, have no clue what we just said. But at the end of the day, right, artificial intelligence scares a lot of people. And so one of the big, you know, hurdles is adoption. Right? How do I get started? This seems so foreign. That seems so far away. This seems so complex, and the industry has actually, many companies been very, very successful by making this a very complex, you know, solution for people who have statistical degrees, who sat in departments and got paid a lot of money to do some really cool stuff, You know, tape on their glasses, right? Yeah, absolutely. But now, you know, that hurdle has been removed. And so it's not as far as you think it's not a big leap, as you believe it is, we've been invented our capability into tools that people are using today like Tableau and Salesforce in Power BI, and we can actually download somewhere outcomes in an Excel spreadsheet. Because that's been the big step is adoption. How can I use this advanced technology today, and as a small company, you don't have six to nine months to do a digital Indian transformation, right? You have a matter of weeks and months. And so we, we see that as one of the biggest hurdles, and the biggest fears is just Hey, I just don't have enough or the skill set to get started. And that's been the biggest fear for most small companies. One of the things that myself, my organization did was when we saw this connection with Salesforce and Tableau, we said, hey, let's do the same thing with Click Funnels. And so in a similar manner, you can come along, be running your sales processes through there. And out of that, then comes the data that moves right into an AI pipeline, that starts to give you the information on that. But I won't, I won't give too much away on that secret. Let's start though about the human element in all of this. So it seems like so when you're in a really big company, obviously, the human element is important, meaning the mindset of the people, but I think it's even more important than the small and medium business. Because as you said, You can't be wrong for that six months strategy, right? You're closer to hand to mouth. And so with that, what I found is this need for executives in the small, medium business to be vulnerable, if I could use that term, meaning to be willing to be open to the insights that come from AI? Have you seen examples where organizations have been given AI insights? And sometimes they move and execute on it? But other times they don't? Can you talk about how important mindset isn't this? Well, collaboration is key. And if you were to go and look at our, you know, kind of our mission statement, you know, ClickAI & Aible really helps companies kind of transform around strategic decisions and kind of act optimally, if you will, react to change and collaborate, right? We have a solution that is involves you the human human input, right. So part of our even modeling design, we ask business users for that, the outcome of that is can be a rather illuminating, right? And that's kind of where the insights begin to evolve. But it's experienced the 20 year veteran who's done supply chain who've done sales or marketing can say, Well, I believe the model is correct. But here's kind of how I would apply it today. And I think there's that balance between accepting what AI gives you and allowing the human intervention, the business experience to be embedded in that and then making those strategic decisions. And we have a platform that does that. And I think it's important, especially for a small business for a CEO to now understand that his entire marketing budget has been spent targeting customers that aren't profitable, can be illuminating. Wow, we just spent our third quarter marketing budget on people who don't have a high propensity to buy our product, right? And then having someone say, okay, we understand that, but what is the what is the human part of that, then that will allow us to transition and to take that data? And so, it has been an exciting journey, right? helping organizations identify blind spots, opportunities, areas of improvement, just think about the productivity per employee, right, getting 20 30% productivity improvement just by having better decisioning. Right, based on business impact, and so we think there's a little bit of fear From executives getting information, but there's also that illumination that comes about that leads to profits and better focus better alignment of resources that overcomes that initial aha moment. You had mentioned blind spots, I think, for me in the organizations that I've worked with and applying AI, using the Aible platform, I have noticed that, that it's the blind spots where the biggest opportunity for revenue and sales and business growth have taken place. It's that area where you don't know, what you don't know, right. And when AI exposes or illuminates things in that area, I've seen business owners come to me and say, "I had no idea that you know, this was the case, or that I was causing this problem", or that, "oh, if I just tweaked into this more than, you know, my sales will magnify dramatically. Okay. And part of that, though Grant is because the solutions that have been presented to provide that have been historically facing right review facing the dashboard. So the world right, and so we've looked at a lot of cool, colorful dashboards with, you know, automation, and they look fancy, but they're all looking in the rearview mirror. And the problem is that 90% of these decisions are being made by looking at these dashboards, looking at PowerPoint and looking at data that fundamentally looks we're looks at historical data and allows you to make decisions that sometimes aren't the right ones. Yeah, it's no longer valid. So not long ago, there is this Harvard Business Review article that came out that was talking about somewhat of this digital divide, right, where, whereas looking at the impact of AI and technology, on big companies and small companies. And you know, for a long time, sort of the myth has been that sort of the unspoken word has been, hey, if you want to innovate, and go do something exciting, you're going to go into the small medium business, that's where the companies can be nimble and grow. This Harvard Business Review a few months ago, came out and said, we're actually finding that that competitive edge is waning, that in fact, what's going on is that the big guys are innovating more now. They're adding more to their r&d budgets. And in fact, when Lou Gerstner wrote that book, he says elephants can't dance. They even quoted that right? Where they're talking about even IBM itself, your I can now pivot and do things more nimble. Now, you may or may not agree with some of that. But what you can't ignore are some of the statistics that are coming out. And these statistics are showing that it's becoming more difficult for smaller companies to become big and profitable. That's what they came out from the Harvard Business Review, you know, the small companies of yesterday, right, the Apple's and Amazon's and Netflix and Microsoft, they went through a period of time where, hey, they made this investment in technology. And we're able to lean into that, and produce these large mammoth organizations. But what we're finding now, and this is interesting, this is some stats from the Harvard Business Review, this was 2019. So what I'm going to share here is this was pre COVID. Right? So before COVID, in 20 1910, to 15%, of large companies reported losses, and in 20 1960 to 65% of small companies reported losses. That's that's a big, that's that's huge, right. And this was during economic boom time, right? In 2019, the economy was doing pretty well. Now, during COVID, almost two thirds, I'm sorry, before COVID, almost two thirds, then of those small companies couldn't cover their expenses. Now, let me pivot into COVID with COVID coming on, and the impact to the businesses has not been equitable, right? We know that, in general, the big companies have not lost to the same degree that the small companies had McKinsey in a report just a few months ago said that during COVID, at least 36% of the 6 million small businesses close so that's over 2 million businesses closed. We haven't seen the same 36% loss, you know, for the big guys during that same period of time. So what this means in my mind is we need to provide something that will help the small to medium business owner, maintain retain recapture competitive edge, the big guys aren't getting as negatively impact in general, obviously, certain sectors are like transportation and others. But in general, the small businesses have definitely taken it on the chin, the little guys taking it on the chin, and with the big guys investing more in technology and leveraging AI and getting access to these technologies ahead of the small to medium size business. It just occurred to me that this is a ripe opportunity to take something like what ClickAI is providing with Aible, which is to democratize AI make it available for the small to medium business for pennies on the dollar. I mean, I was doing some analysis the other day, and I think I, what I came back with, you know, you're gonna spend around $300 thousand dollars to reproduce one of these teams to start doing AI by the time you hire your data scientists, right, and your computer scientists and you start purchasing the platform, and everything you're going to spend at least $300,000 to do this. And I think one of the cool things that we've created through this partnership is the ability for small and medium businesses to go nowhere near that number and yet to leverage, you know, tons of years of work experience and insight and technology to help the small to medium business, progress and grow. You have any thoughts on that? Yeah, in. First and foremost, I think you've done a great job in creating kind of a turnkey solution that can get companies up and running and be competitive tomorrow, right? I think that's a competitive that is, but you talk about the large companies, I was at a CIO conference a couple years ago at Columbia University and hurt this gentleman, Toby redshaw, who's at Verizon, who's head of strategy in 5g innovation. And he was talking about enterprise agility, right? Big companies understand being slow and methodical is not going to have you gonna allow you to survive, survive. With the pandemic, it is forced a maxi ramp up. And so if small companies believe that they're going to be larger or fast, smaller and faster than these large companies, that's changed. Innovation is now their competitive advantage. It's a survival tactic. I mean, companies have gone out of business. And so you're finding these large company be more innovative. And even in the banking industry, where you see small credit unions who had that personal touch, and the one to one experience, getting pushed aside by big banks are saying we have to do both, we have to have a social presence and a big financial presence. And so they're getting in more social media, they're using AI to determine the best customers and in turn, you know, predictions and stuff like that. And so having small businesses, grab a hold of technology and be just as nimble, as an enterprise organization, at 20%, or 25%, of the cost is not only a competitive advantage, but think of the things they can do. Right? You know, being really fast, right? And putting booster rockets on, on the back of kind of this engine, if you will, of innovation. And so it's not a nice to have. It's a must have just to be in the game. The world has changed so fast that technology, who adopts it when they adopted how fast they adopted could be a game changer. And so large companies have figured it out because they had to, you know, but small companies, they don't figure it out the they will be non existent. I think your organization has done a really good job in providing that gap. And then people should be jumping on like tomorrow. Yeah, I appreciate that. So one final question. Yep. For one more? Yeah. Yeah, absolutely. Absolutely. Okay. One more question. Therefore, what? In other words, if you were to say something to a small to medium business, what would you say to them to get started with this? Because as you mentioned earlier, people hear AI and they, you know, shutter and run the other direction. And, and yet our whole purpose has been to make this adoptable with as little effort as possible, what would you say to the small to medium business get started with a Start now, right? It's not as far off as you think and your discovery of technology and capabilities, or a lot of really cool things out there. Look, for those companies that are purpose built. We happen to be purpose built around business impact. We don't train our models on accuracy, log loss, and all those other amazing, cool scientific statistical words that you know, get people goosebumps, right. It's all about business impact. So start now start small, and align your strategic imperatives and infuse that second thing, use the data that you have today. Most companies said it's going to take me years, let's figure out what you have today. And then lastly, from a cultural transformation, it's not a big leap. Give people insights into the tools that they use today. You have someone who's doing supply chain working in sa p give them insights in sa p, give them insights inside of Tableau given insight inside of Salesforce, you know, give them some insights on the PowerPoint, you know, just allow them to use it today in a way that they can ingest and make decisions and and watch the difference take place. You know, it's it's not a big leap. You know, we are very excited about being a part of a capability that is intended to be used as widely as PowerPoint. Right. Right. At the end of the day, this sophisticated capability can be used by anybody. And and so I would say to every small business CEO, start now, start with you have and get people immediate value where they work today and see the results. Build on from there. Excellent. Well, Tommy, thank you so much for taking time with me today. I really appreciate that in for answering a million questions that I warned you that I'd be throwing a lot at you. So I'm going to do this, everybody. Thanks again for joining this episode. For additional insights, please go to click ai radio.com get signed up and subscribe and we will get more information to you. Thanks again for everybody. And until next time, get some AI. Thank you for joining Grant on ClickAI Radio. Don't forget to subscribe and leave feedback. And remember to download your FREE eBook visit ClickAIRadio.com now.
Folks, in this episode Sarbjeet and I took a very deep dive into the history, the current state and the future of the Artificial Intelligence market. We focused on the company called C3.AI ($AI) that has been picking up steam for the last few years. They were founded in 2009 and they IPO’d earlier this December. Their current CEO is Tom Siebel, who sold his Siebel Systems company to Oracle back in 2005. This company is very interesting. They seem to be doing a lot of things right. They have an app development platform that many large clients already use (i.e. Shell has ~200 projects built on top of c3.ai, according to Tom Siebel). They also have several apps of their own that their clients use. Tune in and we hope you will really like our discussion. We apologize for a couple of technical problems with internet and Zoom that we experienced along the way. Note: Although we may briefly discuss the investment aspect of companies we analyze, Fat Protocols episodes are not financial advice.
Here’s a first for Leadership Next: an episode that begins with a story about being mauled by an elephant. The victim of that event: Tom Siebel, CEO of C3.ai, and a long-time Silicon Valley entrepreneur. Almost equally as unusual, in this episode Siebel lays out the case for government regulation of artificial intelligence – not something you expect to hear from the leader of an A.I. company. “If we don't regulate this, we're going to have to live in a very scary place,” Siebel tells Alan Murray and Ellen McGirt. C3.ai is a provider of enterprise AI software, and Siebel feels strongly that companies who fail to adopt A.I. in a big way will ultimately be left behind. But he freely admits the dangers inherent in running human systems with the technology. He talks about the line his company draws in the sand when choosing where to apply A.I. Also in the episode, Siebel talks about the “data lake” the company has created to help fight COVID-19, and his funding of a group called “Siebel Scholars.” If you enjoy Leadership Next, check out the new Fortune podcast "Reinvent" about companies fighting to thrive in a world turned upside down. To listen and subscribe, click here from your mobile device.
Artificial Intelligence, Digital Transformation Today we are talking to Thomas, the CEO at C3.Ai. And we discuss the world wide race for AI domination, The current mass extinction event in the business world, and how the companies adopting digital transformation have a chance to create both social and economic benefits. All of this, right here, right now, on the Modern CTO Podcast!
Tom Siebel's Book ‘Digital Transformation' is what we have on this Podcast... A fascinating must read for anyone interested in knowing more about Digital Transformation and how it impacts the business... Join Our Community https://www.penpositive.com Subscribe To YouTube Channel https://www.youtube.com/penpositive Email Me Comments/Suggestions: penpositive@gmail.com --- Send in a voice message: https://anchor.fm/penpositive/message Support this podcast: https://anchor.fm/penpositive/support
The Insight series is taking a break this week. Instead, we are bringing you a very special live event that we hosted with Funding London. The event featured three incredibly successful British business leaders. All three worked in multiple iconic start-ups and built companies generating tens of billions of dollars revenue. They created and led Unicorns before that term was invented. They started their career in Oracle when it was a start-up with a few dozen people.After over a decade with Oracle, Steve Garnett went on to co-create two other amazing companies, Siebel System and Salesforce, with the founders Tom Siebel and Marc Benioff.After leaving Oracle, Stephen Kelly led 3 successful turnarounds to growth as a ‘hands-on' CEO – most recently at Sage. He is the only business leader in the UK, who ran two FTSE 100 companies. He was appointed Prime Minister's Business Ambassador 2015-19 and is Chairperson of TechNation.After a decade with Oracle, Sukhendu Pal went on to work for the biggest bank in the world, where he created an organisation which became a multi-billion dollar business serving the emerging markets spanning 72 countries. He then led another successful start-up and founded another.The three are Funding London's lead mentors and in this event they discuss how the coronavirus outbreak has forced entrepreneurs to think on their feet, rapidly pivoting business models as they adapt to the “new normal” and use technology to transform relationships with customers and staff.Here's what we discussed during the interview:Steve Garnett introduction (1:30)Stephen Kelly introduction (2:15)Sukhendu Pal introduction (3:26)How should we reshape and rebuild great companies for the “new normal”? (4:47)What will be the required model of leadership for the “new normal”? (7:11)How do you innovate in the depths of a recession? (9:13)How can we rebuild public confidence in capitalism and its ability to function in a way that generates inclusive and sustainable prosperity? (14:47)What is the biggest challenge companies face for business recovery at this most challenging of times? (19:14)Can purpose and profit coexist? (23:06)What will leaders do to keep their teams engaged, morale high, culture intact and maintain high performance in the “new normal”? (25:26)In your experience, how much more successful are purpose-driven companies? (28:13)Questions from the publicWhat will this pandemic be remembered for? (35:28)Why should people keep companies around in the next “new normal” whose sole purpose is the enrichment of a select few? (41:59)COVID-19 will have a massive impact on inequality – how do you suggest we eliminate inequality? (50:33)Check our Virtual Events page for upcoming Business Leader Insight interviews.Be sure to subscribe to the Business Leader YouTube channel for more interviews with some of the UK's leading business figures.
14 Minutes of SaaS - founder stories on business, tech and life
App Annie CEO Ted Krantz in conversation with Stephen Cummins - part 1 of 3. "I've had three legends that I've been pretty close to. Craig Conway early on at Peoplesoft, you know. And then I moved over with Tom Siebel at C3. I'm very close to Bill McDermott still today at SAP"
14 Minutes of SaaS - founder stories on business, tech and life
App Annie CEO Ted Krantz in conversation with Stephen Cummins - part 1 of 3. "I've had three legends that I've been pretty close to. Craig Conway early on at Peoplesoft, you know. And then I moved over with Tom Siebel at C3. I’m very close to Bill McDermott still today at SAP"
In April we brought you the story of formation of the C3.ai Digital Transformation Institute, a coalition of companies and universities taking a big data approach understanding and coming up with solutions to the COVID-19 problem. Now they have progress to report. Joining the Federal Drive with Tom Temin with an update, C3.ai CEO Tom Siebel.
Hosted by Carol Massar and Jason Kelly. Featuring a conversation with Tom Siebel, CEO at C3.ai, on making "Data Lake" a COVID-19 data collection service available to global research and scientific communities Learn more about your ad-choices at https://www.iheartpodcastnetwork.com
Hosted by Carol Massar and Jason Kelly. Featuring a conversation with Tom Siebel, CEO at C3.ai, on making "Data Lake" a COVID-19 data collection service available to global research and scientific communities
Tonya Hall talks to Tom Siebel, chairman and CEO at C3.ai, about the work being done to gather as much data about the virus as possible and why the company is opening the data up for free access to private and public sector organizations. FOLLOW US - Subscribe to ZDNet on YouTube: http://bit.ly/2HzQmyf - Watch more ZDNet videos: http://zd.net/2Hzw9Zy - Follow ZDNet on Twitter: https://twitter.com/ZDNet - Follow ZDNet on Facebook: https://www.facebook.com/ZDNet - Follow ZDNet on Instagram: https://www.instagram.com/ZDNet_CBSi - Follow ZDNet on LinkedIn: https://www.linkedin.com/company/zdnet-com/ - Follow ZDNet on Snapchat: https://www.snapchat.com/add/zdnet_cbsi Learn more about your ad choices. Visit megaphone.fm/adchoices
Ultimately, fully understanding and solving the coronavirus pandemic will be about the data. There's no shortage of data sources that are growing hourly. Now nine organizations, business and academic, have formed a coalition to bring coronavirus data sources together, and added incentives for researchers can apply modern data analysis and artificial intelligence to it. Leading this effort is the silicon valley company C3.AI, whose founder, Tom Siebel, joined the Federal Drive with Tom Temin.
Tom Siebel is one of the fathers of the software industry in silicon-valley with Siebel software and now as chairman of C3.ai. Having made a CRM a reality for sales and marketing nearly 20 years ago he now is looking to make AI a practical reality for driving digital transformation success in the next decade. His new book, Digital Transformation, Survive and thrive in an Era of Mass Extinction is a direct call to action for leaders looking to plot a successful pathway through these potentially complex waters.
Scientists believe they have located the ancestral home of one of humanity’s early ancestors—in northern Botswana. Tom Siebel, a Silicon Valley veteran and the founder of C3.ai, explains how digital transformation stops companies from going extinct. And, host Kenneth Cukier takes a trip to the Natural History Museum in London to learn about bias in species collection_________________________Please subscribe to The Economist for full access to print, digital and audio editions:www.economist.com/radiooffer_________________________ See acast.com/privacy for privacy and opt-out information.
Scientists believe they have located the ancestral home of one of humanity’s early ancestors—in northern Botswana. Tom Siebel, a Silicon Valley veteran and the founder of C3.ai, explains how digital transformation stops companies from going extinct. And, host Kenneth Cukier takes a trip to the Natural History Museum in London to learn about bias in species collection_________________________Please subscribe to The Economist for full access to print, digital and audio editions:www.economist.com/radiooffer_________________________ See acast.com/privacy for privacy and opt-out information.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
417: C3.ai CEO Tom Seibel discusses how AI is going to impact commercial, industrial, and government systems. Tom believes that the global information technology market will jump from 3.5 trillion to 8.5 trillion in the next five years, mostly because of AI. This will be achieved by lowering the cost of production and delivering products and services with greater safety, greater cybersecurity, and lower environmental impact. That said, Tom recognizes the consequences of AI. He warns companies that if they do not adapt to new technologies, they will cease to be competitive, and he believes the U.S. will be in trouble if they do not win what he describes as a non-kinetic war over AI with China. We also Tom's belief that large organizations have the advantage in the new generation of 21st-century technology, how Tom stays motivated after a long career of success, Tom's view on the global rush at the boardroom and the CEO's office to digitally transform their company, among other topics.
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
417: C3.ai CEO Tom Seibel discusses how AI is going to impact commercial, industrial, and government systems. Tom believes that the global information technology market will jump from 3.5 trillion to 8.5 trillion in the next five years, mostly because of AI. This will be achieved by lowering the cost of production and delivering products and services with greater safety, greater cybersecurity, and lower environmental impact. That said, Tom recognizes the consequences of AI. He warns companies that if they do not adapt to new technologies, they will cease to be competitive, and he believes the U.S. will be in trouble if they do not win what he describes as a non-kinetic war over AI with China. We also Tom’s belief that large organizations have the advantage in the new generation of 21st-century technology, how Tom stays motivated after a long career of success, Tom's view on the global rush at the boardroom and the CEO's office to digitally transform their company, among other topics.
Tom Siebel, bestselling author and C3.ai CEO, describes the possibilities offered by artificial intelligence and how CEOs can counter its threats. Read more: https://mackinstitute.wharton.upenn.edu/2019/surviving-a-mass-extinction-event-corporate-world/ See acast.com/privacy for privacy and opt-out information.
When it comes to full digitization, much less productive use of artificial intelligence, the government has a ways to go yet. Longtime software entrepreneur Tom Siebel has some ideas on these topics. He shared them on Federal Drive with Tom Temin in the studio. He said digital transformation has four vectors: elastic cloud computing, big data, internet of things and AI.
Today’s fun, informative and somewhat terrifying conversation is with Morgan Wright, Senior Advisor in the US State Department on Antiterrorism. Wright, with 18 years of state and local law enforcement experience, shares pressing stories about China, AI and what Russia did with data from FaceApp and some valuable information about quantum encryption. An uptight, drill sergeant, with no personality...NOT! Morgan Wright has 18 years of background with law enforcement and is a National Security opinion writer at TheHill.com. Hundreds of television interviews about security featured Morgan. New York Times best-of selling author has quoted him as well. He had a background with behavioral assessment and damage assessment—which span from different areas of security such as bomb threats, espionage and illegal importation of dangerous drugs. Amidst these descriptions, one would expect that he is an uptight, drill sergeant with no personality, but he is definitely not. What's up with Russian FaceApp? In our previous episode with Tom Siebel, he quoted in his book a statement from Vladimir Putin, which reads “AI is the future, not only for Russia but for all humankind. Whoever becomes a leader of this sphere becomes the ruler of the world.” Wright agreed with Lochhead on this quote. He said there are two things the U.S. Security is worried about now. The first one is the impact of AI and machine learning and what it can do with this information. The second one is the offensive capability of what is going on with Google, Microsoft, and China and Russia, where they are building their versions of Robocops. “I started looking out for deepfakes not so long ago, not for this Scarlett Johansson and how you make porn stuff out of it. What if, I can show a video that appeared to be the Commanding General telling his troops to "stand down, hold on a minute" — just long enough for one of our adversaries to launch a strategic attack against us.” - Morgan Wright More Security Threat Wright discusses the real impact AI—from a psychological standpoint, distant information standpoint and kinetic standpoint. He further tells us facts about quantum encryption and what makes it troubling for national security. “We now have to worry about our troops having to fight armies — that are supplied with technology by American companies.” - Morgan Wright To hear more about security issues and more relevant information from Morgan, download and listen to the episode. Bio: Internationally community recognizes Morgan as an expert on cybersecurity strategy, cyberterrorism, identity theft, and privacy. He is President and Chief Development Officer for RadiusAI. He currently serves as a Senior Fellow at The Center for Digital Government. In addition , he is a national security opinion contributor to TheHill.com. Morgan's landmark testimony before Congress on Healthcare.gov changed how the government collected personally identifiable information. He appeared in hundreds of interviews on national news, radio, print, and web. These include CNBC, Fox News, Fox Business, CNN, ABC, NPR, NBC and more. Previously, Morgan was a Senior Advisor in the US State Department Antiterrorism Assistance Program. He is also a Senior Law Enforcement Advisor for the 2012 Republican National Convention. In addition to 18 years in state and local law enforcement, Morgan has developed solutions in defense, justice, and intelligence for the largest technology companies in the world including SAIC, Unisys, Alcatel-Lucent and Cisco. He’s a contributing author for the 4th Edition Computer Security Handbook. He has been quoted in 2 New York Times bestsellers—Sharyl Attkisson: Stonewalled and Carmine Gallow: Talk Like TED. Links: Website - Morgan Wright Blog Linkedin - Morgan Wright Twitter: @morganwright_us America’s Enigma problem with China: The threat of quantum computing, TheHill.com We hope you enjoyed this episode of Follow Your Different™!
In the corporate world, it’s evolve or die. Since 2000, 52% of Fortune 500 companies have either been acquired, merged, or gone bankrupt. Tom Siebel believes digital transformation is to the corporate world what a “mass extinction event” is to the evolution of life on Earth. That’s the thesis the tech industry icon and CEO of C3.ai lays out in his new book, Digital Transformation: Survive and Thrive in an Era of Mass Extinction. Siebel’s aim is to create a common understanding of digital transformation -- what it is and how organizations can take advantage of it. He joins the podcast to discuss how the application of a new generation of information technology -- comprised of elastic cloud computing, big data, the Internet of Things, and artificial intelligence -- will completely change business as we know it. Listen to this podcast episode to learn: • How “punctuated equilibrium” explains today’s massive disruption and change in how businesses operate, create and deliver products to customers • The one thing that all successful digital transformation initiatives have in common • How organizations like 3M, Amazon, and the U.S. Air Force are successfully transforming • Why precision medicine will revolutionize healthcare but also open up major privacy and security concerns • The consumer and citizen benefits -- and dangers -- of our digital era • Common reasons why CEOs fail or succeed at transforming their company • Tom’s advice on leadership and how to create a culture that unites and inspires a diverse and multigenerational workforce For more information on Tom Siebel's new book: digitaltransformation.ai
SPEAKERS Tom Siebel CEO, C3.ai; Author, Digital Transformation: Survive and Thrive in an Era of Mass Extinction In Conversation with Nellie Bowles Tech and Culture Reporter, The New York Times This program was recorded in front of a live audience at The Commonwealth Club of California in San Francisco on July 15th, 2019.
Big data, artificial intelligence, cloud computing and the internet of things: we have all heard of these innovations individually and their potential impacts. But Tom Siebel is working on how these technologies can work in conjunction with each other to have an even greater impact. In his new book, Digital Transformation: Survive and Thrive in an Era of Mass Extinction, Siebel explains how the power of these innovations can be harnessed to radically change and improve our world on a massive scale. He looks at how large enterprises such as Royal Dutch Shell, Enel, 3M, and even the U.S. Department of Defense are leveraging these technologies to predict functionality problems, decrease fuel usage and find vulnerabilities in these systems. How accurately can these systems predict electrical grid failings? What is the most efficient way to minimize fuel usage? How susceptible are these systems to cyberattacks, and how can we improve their security? What is the role of private enterprise as well as government in these pressing issues? Join us for a conversation with the leader of this field to find the answer to these, and many more, important questions. Learn more about your ad choices. Visit megaphone.fm/adchoices
In today’s episode, Billionaire Entrepreneur Tom Siebel shares some thought-provoking insights on new, leading technologies and its impact on businesses and society. He is the founder of C3.AI, a new software platform that harnesses Big Data, IoT AND AI. Tom covers in this episode the contents of his book, Digital Transformation, as well as some intriguing ideas about huge US Tech companies. Silicon Valley Entrepreneurial Giant Listeners might recall Bruce Clevland, author of “The Traction Gap” and guest in episode 033. He used to work with Tom Siebel at Siebel Systems, which was the category king in the 1st wave of CRM. In the year 1999, Fortune magazine named Siebel Systems “the fastest growing company in the United States.” In 2006, they merged with Oracle for $5.85 billion. Digital Transformation Tom has a brand new book entitled “Digital Transformation.” The book covers giant Megatrends and impacts on business and society. CEOs and senior leaders would find this book highly beneficial to their decision-making process. “The coming two decades will bring more information technology innovation than the past half-century.” -Tom Siebel, Digital Transformation Further, he discussed that companies who fail to seize this massive technological growth will be extinct in the future. In the last 30 years, companies that didn’t make the necessary transition required in their industry, cease to exist today. Continuous Learning and Education Tom Siebel and his company have a real commitment to their employees: to focus on continuous learning and education. Employees can take online classes via Coursera—in relation to AI, Cloud Computing, Machine Learning, among others. Universities such as Stanford, MIT, and the University of Illinois offers these online courses. “Things are changing more rapidly so to be on top of these, you must be continuously learning” - Tom Siebel The company recognizes the employees who completed the courses and awards cash bonuses — ranging from $1500 to $25,000. At the moment, the company is rolling out new incentives — a 15% increase in compensation and an additional equity grant. “These people are better equipped to do their jobs and to serve customers. This is to advance their careers professionally. They also do feel more empowered, so everybody wins.” - Tom Siebel To hear more about digital transformation and more relevant information from Tom, download and listen to the episode. Bio: Tom Siebel is the Chairman and Chief Executive Officer of C3.ai. He was the Chairman and CEO of Siebel Systems, which merged with Oracle Corporation in January 2006 for $5.85 billion. Mr. Siebel is also the Chairman of the Siebel Energy Institute, a global consortium for innovative and collaborative energy research for the public domain. Mr. Siebel serves on the boards of advisors for the University of Illinois College of Engineering and the University of California at Berkeley College of Engineering. Mr. Siebel is a graduate of the University of Illinois at Urbana-Champaign, where he received a B.A. in history, an M.B.A, and an M.S. in computer science. Links: Digital Transformation: Survive and Thrive in an Era of Mass Extinction Thomas Siebel - Linkedin Thomas Siebel - Forbes Profile We hope you enjoyed this episode of Follow Your Different™! Christopher loves hearing from his listeners. Feel free to email him, connect on Facebook, Twitter, Instagram and subscribe on iTunes!
Good morning! Today we're discussing the Trump administration's new budget plans for refugee centers that house minors, the significance of sounding out words in teaching children to read, and Tom Siebel's strategy to promote furthering of education in his company. Website: https://leafletreview.wordpress.com/ Articles Discussed: https://www.npr.org/2019/06/05/730082911/administration-cuts-education-and-legal-services-for-unaccompanied-minors> https://www.forbes.com/sites/susanadams/2019/06/05/billionaire-tom-siebel-is-offering-his-employees-the-most-generous-education-benefit-ever/#58aee4b73af9 https://www.theatlantic.com/ideas/archive/2019/06/phonics-not-whole-word-best-teaching-reading/591127/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/thumbthrough/support
While in Palm Springs for the EY Entrepreneur of the Year awards, Jennifer Garner was one of keynote speakers was Jennifer Garner. Dave shares the lessons he learned from her. Tips and Tricks for You and Your Business: Embracing Success (2:00) The importance of going through the finish line (4:00) Go All In! (9:50) The stress of success (13:00) Quotable Moments: "It doesn’t matter where you’ve been, it matters where you are going" "Business pushes philanthropy" "There is no try, there is only do" "You can’t outsource your relationships" Important Links: FunnelHackerRadio.com FunnelHackerRadio.com/freetrial FunnelHackerRadio.com/dreamcar ---Transcript--- Speaker 1: 00:00 Welcome to funnel hacker radio podcast, where we go behind the scenes and uncover the tactics and strategies top entrepreneurs are using to make more sales, dominate their markets, and how you can get those same results. Here is your host, Dave Woodward. Speaker 2: 00:17 Welcome back to funnel hacker radio. I'm so excited. I'm actually out here in palm springs and just enjoying a joint a day with my wife and uh, just after entrepreneur of the year have met with Russell and collect and she spent a ton of fun just kind of reflecting on things. And one of the things that happened while we were here yesterday afternoon, we had the opportunity of, of, of listening from Jennifer Garner and I love, I love just how authentic she is and how real she is. And I just wanted to kind of share some of the lessons I learned from listening to Jennifer Garner. So what some of the first things she talked about was, it doesn't matter where you've been, it just where you're going. And I know this is a kind of a trite little saying, but she grew up in a Hick town of a West Virginia and really where there was nothing at all and she talked about her growing up and how she had no desire of of being an actor or anything else. Speaker 2: 01:15 You just didn't even know what that was. A. In fact, the statement she said was, I remember growing up and I thought that Gilligan's island was actually a documentary. I didn't even think of the fact that it could actually been on a set and just understanding the where she came from. She had no concept of, of movies, of Hollywood, of, of anything or like that. And I thought so often in life we get wrapped up as far as of our past and realizing you don't word. It doesn't matter where you've been hurled thing, it just mattered where you're going. I think the other things you talked about was this whole idea of success and how it changed you as you go throughout your life and really the importance of embracing it and using it to build on your dreams. My wife and I were out here and it's been kind of a surreal experience there. Speaker 2: 01:59 We're sitting in with 200 of the world's greatest entrepreneurs who basically made it and they're successful all brought in by Ernst and young and sitting in the room, you have no idea who's sitting next to you and you have no idea as far as as the level of success at different people have attained it and where you're going. And it was kind of a funny thing where we're sitting there and as the the winners were announced in the technology division. I was obviously I really want to make sure Russell one, and it was an interesting thing. We got done afterwards and we're looking at the person who actually did win and it was Tom Siebel and this is the guy who basically bought, built siebold. The company who Marc Benioff, it learn from it now Marc Benioff is a. We would basically, it was mentored by Siebold who is now gone on to build and create another billion dollar company. Speaker 2: 02:57 So Russell lost to a who it was just kind of fascinated that they're going, you just have no idea of the level of success. And then the overall winner happened to have been the guy who found a groupon and I'm sitting there going, all these guys are in this audience and you have no idea of the level of success, uh, the different people are at. And I think at times you get so caught up in your own life that you think that your idea of success is a certain level. And then doors get open and you're like, holy smokes, I can't believe what other levels of success are attainable. We had the same experience for those of you guys have been watching the funnel hacker TV. If you haven't, go check it out. We had three episodes in a from dreamforce in San Francisco where we're in Chicago and, uh, two private plans and, and literally within a 24 hour period of time and flying back with grant Cardone, it was just, it was just such a crazy thing when you start realizing how the level of success of the people have in life and where you're at, there's still a whole bunch of other opportunities and other ways of growing. Speaker 2: 03:54 And so it was interesting to hear her talk about that aspect as well. One of the things she also mentioned was, uh, the time she spent with Matthew mcconaughey on the Dallas buyers club. So she was kind of reminiscing about a lot of the different movies and shows and stuff that she'd been in. And one of the things she talked about was realizing how, how much people give when they're actors, where they go all in, on portraying who they are becoming. And with Matthew mcconaughey, who's become a real good friend of hers by this time, had for Dallas buyers club, lost a ton of weight. And look to the way she described it as completely gaunt and was so weak and she was always afraid as he's walking down the stairs, it wasn't able to make it down the stairs and one of the times she actually saw him, his energy, his trailer there and he'd sit there talking to him, said, Matthew, are you going to be able to make it? Speaker 2: 04:47 I'm just so concerned about you as a friend and I just wanna make sure you don't make it through this and, and you know what she can eat and you can do other things. And he's like, you know, Jennifer, I'm not focusing on the finish. He says I'm going through the finish line. I thought my wife has been an amazing athlete and still is to this day. And I and I've seen so many different races and marathons she's been in and there's such a difference for those people who make it to the finish line versus those people who are going through the finish line. If you haven't seen it, it's a completely different look on a person's face where they come across the finish line and they keep going because that wasn't the goal wasn't just to get to the finish line. It was I'm going through the finish line and I think that's so important in life that you realize that wherever you set your limit, that's where are you going to go, and so if you said, I'm just going to get to the finish line and I'm done when I'm done versus I'm going through that finish line and I thought that if you look at people who master things in life, that's the approach they take it. Speaker 2: 05:51 Life is I'm going through the finish line and so I've. I'm really trying to adapt that more in my own life is to make sure that I'm going through the finishing line and not just to it. I want to do the things I really learned a ton from Jennifer on was her ability to pull the emotions of the story from the past to the present. Literally as if it had just happened. And I'm so fascinated by great storytellers because they have this insane ability to elicit so much emotion, just raw, deep seated emotion where you almost want to cry. You, you want to laugh with them, you want to because you feel like it's like you're watching it live right then and there even though they're telling a story that happened to them 20 years ago and it's something I'm really gonna try to spend more time on developing for myself over this next year is that ability to tell stories where you elicit just raw, pure, deep seated emotion where when you were crying, you could actually bring back those tiers when you were laughing. Speaker 2: 06:53 You bring back the humor. When you are sad and you were experiencing pain, you can bring back those feelings without a destroying you, but in a way that actually helps other people really capture that same feeling that you had by doing it. That's how people are able to learn and to grow and experience things. And I think great storytellers have this insane ability to do that. And Jennifer, she was off the charts crazy with it yesterday. Uh, the other thing I loved was her, this concept of Jennifer has been a spokesperson for years and still to this day, obviously, if those guys would follow, you've seen our capital one that you've seen her involving with saving the children. And so she talks so much about the difference between being a spokesperson versus being an owner. And recently it was kind of fun. The reason she was there speaking to this group of entrepreneurs was because she's become an entrepreneur. Speaker 2: 07:48 She's now become a business owner. And she says, and this is one of the guy believes soul so hard at the end that is business pushes philanthropy. And what she meant by that is it's one thing as a spokesperson to speak on behalf of a philanthropic idea, whereas this totally different experience to be a business owner where you can contribute your dollars, your time and everything else to that. Uh, so recently she, her whole thing is about kids and about saving the children and about making sure that young kids and young families are able to have farm fresh food. And so she's now has invested in and become a, a, a whole network of farms called once upon a farm. And our whole reason to doing that is because she wanted to be, as a business owner, to be able to contribute not only money and not only be a spokesperson, but to really crafted the business and the direction the business was going. Speaker 2: 08:41 She goes, the hardest part as a spokesperson is you have all these great ideas you'd like to have let people know about, but they don't care because you're not the business owner. You're a hired hand. And I think the, the idea here as business owners, we have the ability to really push whatever philanthropic idea we want because you're the ones who are contributing the money behind it. You're the ones who were building it and driving it. And so I think, uh, we've tried to do the same thing with click funnels. We did donate to a dollar for every single follow that gets published to village impact. Uh, we spent over a million dollars last year, invested a million in, and they'll be a million dollars for our operation underground railroad by creating a, by filming, a documentary, paying for the documentary, and then using that documentaries you've gotten to raise money. We're now in the process of hiring an affiliate manager. Speaker 2: 09:27 In fact, for those of you guys who might be interested, this by all means, reach out to me. If you're wanting to be an affiliate manager for operation underground railroad, by all means, let me know because we're in the process of trying to hire someone to help push this, this mission and this passion forward. And that's what you have the ability to do as a business owner, is to be able to actually make change happen. One of the things she talked about was, uh, this, some of the advice she said is, be decisive. In other words, go all in. Don't dabble. Don't dip your toe in. Realize whatever you're going to do, go all in on this thing. Focus on and spend. Don't just so often people and drives me crazy. I hear this happen all the time. Well, I'm going to try this. No, it doesn't work. Speaker 2: 10:10 If you're going to try it, they'll never work. Uh, I think it's back to Yoda saying there is no one. There is no try. There's only do. And I think that's the whole idea here is you've got to go all in. I don't care if it's all in, on your business, all in, in your relationships, all in your parenting. Whenever you're going to do, go all in on it, man. Have a ton of fun. Get excited about it. It's one of the things I've loved, I admire so much with my wife is she has this insane ability when she's in something, she's all in it and I've. It's one of the things I'm so attracted to her because of this ability she has, if going all in with our kids. She's all in and our kids, I mean it's 100 percent as a mom. She's raising our kids in and 100 percent all in, in our relationship. Speaker 2: 10:55 She's all in, in her church. Callings and service. She's all in on it. And I think that as you take a look at life, the people who enjoy life and experience life and love life the most, it's because they go all in on it. And I think too often people dabble thinking, I'm going to try this. I'm gonna try that. There is no try. There's only do so go all in. Have a ton of fun and experience life that way. That's the only way you truly get the most out of life without sending. I think she talked about this whole concept as far as balance in life. There is no such thing as really a balance, but you have to kind of look at it day by day and week by week and year to year. And as you kind of pay attention to those things on time capsules, you'll find areas where, you know, what, it's been a long time since I've focused in this area in my life. Speaker 2: 11:41 And you got to go focus on that. Um, I think my wife and I were talking about it today as far as this idea that you cannot, you can't outsource certain things in your life. And one of the things you cannot outsource or your relationships, you just can't do it. You gotta you have, that's the one thing. I mean I can outsource a ton of other stuff at work and at home, but the one thing you cannot outsource or your relationships and you guys spend time, you've got to focus. You've got to develop those and build those. The one thing you can't outsource. So go all in, be excited and spend the time developing those relationships. The last thing, uh, the interviewer though, it was actually a friend of hers, she lifelong friend, she'd grown up with basically in her early days in New York trying to try to get jobs and interviewing for parts and all that kind of stuff. Speaker 2: 12:34 And she was Korean, was sitting there asking her, so what would, what would you tell yourself today that you would do that would be important for your 28 year old self to know? And she goes at 20 slash 20. It was when Jennifer was just starting to have success and says, you know, Jennifer, what would Jennifer's now 46 as she sat on 46 and a half, just made me have a little bit 46 and a half, so it's almost 20 years before she had her first success. He says, what would you tell yourself? You went back to your 20 year old self will be the life lessons and things you would want your 28 year old self to know. And it's kind of funny because Jennifer said, you know what? The first thing I would tell myself as soon as you start having success is to understand, understand that success is stressful. Speaker 2: 13:19 And so the very first thing I would do is I would, I would get, I would get a coach and I'd start therapy and everybody started laughing. She goes, no, I'm really serious. You have to understand that success is stressful and it will literally eat you up. And as I sat there, I thought, you know what? The greatest things I've done in my life, things I've learned the most is the importance of having mentors. Having coaches and she was talking about the same thing. Get a mentor, get a coach, get involved in therapy, find someone who can help you manage all the craziness that's going to go on in your life. And so as I take a look at all the things that have happened, the things I've enjoyed the most is when I started hiring coaches in my life and mentors, uh, for those of you guys have been following you on facebook or even hearing a lot of my podcast, uh, this, this last year, I've hired three different coaches. Speaker 2: 14:07 I've got a coach for our financial goals and things where I'm trying to go to financially. I hired another coach as far as a trainer. I'm getting up at 4:33 days a week and it's the most brutal time and I hate it, but I love it and I'm so grateful for Eric and for all the things that he's helped me learn. I'm learning proper form and techniques and it's one of those things were working out as never. It's been one thing I've always wanted to do, but I've never focused on it and I didn't focus on it until I got a coach and I'm so thankful for him and I'm obviously I'd, I would love to have these rippling muscles and everything else. I'm not there yet, but what I am is I'm learning and I'm growing and I'm, I'm. I'm really loving getting in shape and staying in shape and focusing on it. Speaker 2: 14:54 So realize you've got to hire a coach. And then the other coach have hired recently as a personal coach, a Jerrick Robbins, Tony's son. I hired him to help me with some of the things that my own personal life and in business and I've loved the time I spent with all three of these coaches and so I highly recommend that one of the most important things for you to make sure that you're doing is you're hiring mentors. You're hiring coaches. You're getting therapy or you're going through and that. You're using that to realize that success is stressful and your level of success. Every depends on the people you're associated with and the people you hire. And the people you're getting coached by and mentored by, so realize that you have to use coaches in your life. And I'm a huge, huge proponent of it. So as much as I love going to live events, I also love having coaches. Speaker 2: 15:39 I hope you guys have an amazing time. Let me know if this kind of content is valued. Gee, I really, again, I value your time and I want to make sure that, uh, anybody who's listening to this, that they're getting something out of this that is a value to you. So please go to itunes rate and review this. Leave me a comment there. Send me a facebook message in instagram, personal message, email, whatever it is. Let me know if this is a value to you. If it's not, I want, I want to change it, I want to stop it because your time is the, is the one thing that I know I can never get more of, neither can use. So I want to make sure that day those you guys were listening to this, that you're getting value out of it. Having an amazing day and we'll talk to you soon. Speaker 3: 16:15 Hey everybody. Thank you so much for taking the time to listen to the podcast. If you don't mind, could you please share this with others, rate and review this podcast on itunes. It means the world to me or I'm trying to get to as a million downloads here in the next few months and just crush through over $650,000 and I just want to get the next few $100,000 so we can get to a million downloads and see really what I can do to help improve and and get this out to more people. At the same time. If there's a topic, there's something you'd like me to share or someone you'd like me to interview, by all means, just reach out to me on facebook. You can pm me and I'll be more than happy to take any of your feedback as well as at the pub like meaning. If you are more than happy to reach out and have that conversation with you. So again, go to Itunes, rate and review this, share this podcast with others. And let me know how else I can improve this or I can do to make this better for you guys. Thanks.
How do you build trust with CEO to allow to use inbox – it’s unique? • Naturally not for the mass email but tailored to the targeted accounts. • I learnt it years ago when I worked for Tom Siebel and he validated it, the results and trust built over time. • Success rate very high. • This approach is very impactful.
A dense and comprehensive interview with Silicon Valley pioneer Tom Siebel, one of the first twenty Oracle employees and founder of two companies: Siebel Systems and C3 IoT. He'll take you back to the bygone days of the 80s when running a business was “easy” to today, where running a business is far more complicated. You'll hear about how the Internet of Things (IoT) will impact our everyday lives and how healthcare will benefit the most with disease prediction and precision medicine. And then, Siebel describes in harrowing detail how he survived an elephant attack that left him critically wounded on the barren ground of the Serengeti for three and a half hours.
The Top Entrepreneurs in Money, Marketing, Business and Life
George has more than 20 years of leadership experience in the enterprise software space. Prior to Jitterbit, George was a founding member of C3, a Tom Siebel venture focused on energy and carbon management. Previously, George was vice president of worldwide sales at Cast Iron Systems, leading global field operations for the integration appliance vendor prior to its acquisition by IBM. George has also served as regional vice president at Oracle and Siebel Systems, leading the most successful sales team in the history of the company.
To say Tom Siebel has had an interesting life would be putting it mildly. He’s a billionaire, a tech visionary, and the survivor of an elephant goring eight years ago that, by the odds, should have killed him. Several doctors told Siebel he would never walk again, much less sail competitively. But he does. So what do you learn about life when you’ve stared down death in the form of a five-ton elephant, been crushed by that elephant, and lived to tell the tale? What do you learn when you’ve invented one of the first killer workplace apps of the PC era, then sold it for about $6 billion dollars? After you’ve made all that, survived all that, why, at 64 years old, are you still inventing? Tom Siebel, now the CEO of C3 IoT, sat down with me for the at the Nasdaq Marketsite in Times Square to share some insight into what’s made him tick – and what’s helped him succeed. Learn more about your ad choices. Visit megaphone.fm/adchoices
Tom Siebel, founder of Siebel Systems and current CEO of First Virtual Group, recaps a history of the information technology boom, and pronounces it a nearly stagnant sector. He focuses on the burgeoning interests in energy, healthcare, food and water, and other market possibilities to meet the needs of an expanding, aging, and more affluent global population.
Opening Remarks Ikhlaq Sidhu, Professor, Industrial Engineering & Operations Research and Director, Center for Entrepreneurship & Technology Shankar Sastry, Dean of the College of Engineering Lesa Mitchell, Vice President, Ewing Marion Kauffman Foundation Session 1: Energy and Technology Moderator: Todd Woody, Senior Editor, Fortune Magazine author of the Green Wombat Blog Oil Independence via Sustainable Mobility Shai Agassi, Founder and CEO, Better Place Thermoelectrics for Efficient Energy Arunava Majumdar, Professor, Mechanical Engineering and Materials Science and Engineering, University of California, Berkeley Affordable Zero Energy Home Tom Siebel, Chairman, First Virtual Group
Opening Remarks Ikhlaq Sidhu, Professor, Industrial Engineering & Operations Research and Director, Center for Entrepreneurship & Technology Shankar Sastry, Dean of the College of Engineering Lesa Mitchell, Vice President, Ewing Marion Kauffman Foundation Session 1: Energy and Technology Moderator: Todd Woody, Senior Editor, Fortune Magazine author of the Green Wombat Blog Oil Independence via Sustainable Mobility Shai Agassi, Founder and CEO, Better Place Thermoelectrics for Efficient Energy Arunava Majumdar, Professor, Mechanical Engineering and Materials Science and Engineering, University of California, Berkeley Affordable Zero Energy Home Tom Siebel, Chairman, First Virtual Group