Podcasts about what you will learn

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Best podcasts about what you will learn

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Latest podcast episodes about what you will learn

Destination On The Left
480. The Power of Crazy Solutions and Human Imagination, with John Franklin Rinehart

Destination On The Left

Play Episode Listen Later Jun 10, 2026 37:33


On this episode of Destination on the Left, I talk with John Franklin Rinehart, founder of Austin Film Crew. We talk in depth about his latest project in Gonzalez, Texas, and the Texas Legacy in Lights project, a full-scale live-action film projected onto the Gonzalez Memorial Museum. With the film, John is helping the community prepare for future visitors by developing new branding and digital assets that reflect the community. What You Will Learn in This Episode: How John moved from a career in music to becoming a leader in experiential storytelling How thinking differently can create breakthroughs for small destinations What inspired the Texas Legacy and Lights project in Gonzalez, Texas, and how live-action projection mapping was used to tell a unique local story How John and his team rebuilt Gonzalez's tourism platform after the city lost its website, and what went into creating digital assets for community branding Why translating tourism websites into dozens of languages creates new opportunities to attract international visitors, even for small towns How leadership, vision, and empowering local talent can transform ordinary community assets into extraordinary tourism attractions Lessons John has learned about overcoming skepticism and inspiring communities to believe in bold, world-class projects Challenging the Status Quo in Tourism Marketing Tourism marketing often feels like a tightly-packed field, but John believes the space is less competitive than it is stale. Many marketers follow in others' footsteps, replicating strategies instead of innovating. Real breakthrough requires a willingness to "break your brain a little bit"—to stop asking what everyone else is doing and start challenging your own assumptions. The key is to create something so unique that people and the media cannot help but take notice. If no one is willing to write about your idea or pay attention to it, then it's not bold enough to rise above the noise. The Texas Legacy in Lights Project Gonzalez, Texas, is steeped in history, forever linked to the "Come and Take It" flag and the beginning of the Texas Revolution. But its story has long been overshadowed by the likes of the Alamo. The city's challenge is to tell its tale in a way that stands out not just locally, but on the global stage. Enter Texas Legacy in Lights: a full-scale, live-action film projected using cutting-edge 3D mapping technology onto the city's Memorial Museum. John and his team tackled the much harder task of using live-action film to bring history to life right on the building's facade. The project required extensive technical, creative, and engineering skill, from building accurate period costumes and sets to installing a sound system that's immersive within the venue but virtually silent outside, because of the residential community nearby. Rethinking the Ordinary Tourism Website Tourism starts online, but most tourism websites are mere directories meant for visitors who have already chosen their destination. John's challenge is to ignite aspiration and connection long before travelers decide to visit. Gonzalez's new digital hub goes well beyond the norm: it features content in 50 languages, each tailored and not just run through Google Translate. The site provides unique guides for different cultures, practical tips for international visitors (like where to buy good bread or how to navigate transportation-less Texas), and locally-flavored stories that spark emotion and imagination. This strategic move recognizes overlooked audience segments searching the web, making Gonzalez visible to the world and accessible in unprecedented ways. Resources: Website: https://www.austinfilmcrew.com/

Salad With a Side of Fries
What To Do About Your Hormones Including HRT (feat. Dr. Andrea Colon)

Salad With a Side of Fries

Play Episode Listen Later Jun 10, 2026 36:32


Are your hormones running your life, and not in a good way? If you are struggling with fatigue, mood swings, weight gain, or sleepless nights, this episode is the missing piece you have been looking for. Understanding hormone balance is not just about estrogen and progesterone. It starts much earlier in the hormonal chain, and getting to the root cause changes everything.In this episode of Salad with a Side of Fries, host Jenn Trepeck sits down with Dr. Andrea Colon, a naturopathic doctor and founder of Reclaim Integrative in Newport Beach, California, who specializes in women's hormone health and metabolic medicine. Together, they walk through the steps for lifestyle, nutrition, supplementation, and bioidentical hormone replacement therapy to restore balance, energy, and vitality. From understanding why cortisol imbalance is the upstream driver of so many symptoms women dismiss as inevitable aging, to exploring how to balance hormones naturally for women before ever adding HRT, this conversation is both practical and empowering.What You Will Learn in This Episode:✅ Why cortisol imbalance is the overlooked driver behind perimenopause symptoms, disrupted sleep, and stubborn menopause weight gain, and how chronic stress depletes your hormone production over time✅ How to use foundational nutrition strategies, including adequate protein intake, quality carbohydrates, and consistent meals, to begin restoring hormone balance before reaching for supplements or medications✅ Which key micronutrients, including vitamin D, iron, and B vitamins, are commonly depleted in women and how those deficiencies directly suppress healthy hormone function✅ How practitioners assess when lifestyle and herbs are enough versus when bioidentical hormone replacement therapy is the appropriate next step, including the role of pregnenolone, DHEA, and testosterone in womenThe Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into wellness and weight loss for real life, including drinking, eating out, and skipping the grocery store.TIMESTAMPS: 00:00 Dr. Andrea Colon shares why restrictive diets backfire and how skipping meals worsens cortisol imbalance and hormone balance in women03:54 Dr. Colon shares her personal journey to naturopathic medicine after battling cystic acne 06:48 How stress and hormones connect and why women in their early 40s are entering perimenopause earlier due to cortisol09:16 Nutrition foundations for hormone balance, including protein, complex carbs, and avoiding coffee on an empty stomach 12:04 The truth about exercise and cortisol, why over-training causes menopause, weight gain and disrupts hormone function 14:39 Why sleep is the most underrated tool for hormone health and why catching up on sleep is a myth 18:53 Supplement strategies including vitamin D, iron, B vitamins, ashwagandha, and rhodiola for adrenal support 23:29 When to consider bioidentical hormone replacement therapy, including pellets, patches, creams, and pregnenolone29:05 Using a GLP-1 properly and when it is neededKEY TAKEAWAYS:

Service Business Mastery - Business Tips and Strategies for the Service Industry
How AI Actually Solves the Real Call Center Headaches in Home Services

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Jun 10, 2026 45:58


Most home service companies don't have a lead problem. They have a follow-up problem. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Kevin Wu, founder of Leaping AI, to discuss how AI voice agents and automation are helping home service businesses solve some of their biggest call center challenges. From missed calls and slow follow-up times to after-hours booking and lead nurturing, Kevin shares how AI is being used as a practical tool to support customer service teams, improve speed-to-lead, and create better customer experiences without replacing people. The conversation also explores the future of AI-powered call centers, how contractors can automate repetitive tasks, and why business owners should focus on using AI to eliminate bottlenecks instead of simply cutting payroll. What You Will Learn in This Episode Why speed-to-lead is still one of the biggest challenges in home services How AI voice agents help capture missed opportunities The difference between replacing employees and supporting employees Why call centers struggle with consistency and process adherence How AI can improve appointment scheduling and follow-up The role of AI in call monitoring and quality control Why data quality inside your CRM matters more than ever How AI can help clean and organize customer databases The future of automated outbound campaigns The risks of AI abuse and spam calling How responsible AI adoption can improve customer experience Why contractors should start experimenting with AI today If you're looking for ways to improve call handling, increase booked appointments, and build a more efficient service business, this episode is packed with practical insights. Timestamps 00:00 Challenges with contractor responsiveness 03:11 Kevin introduces himself 08:58 Kids' interest in trade careers 09:45 Issues with Customer Support Responsiveness 14:00 AI improving call center efficiency 18:33 Solving data analysis with AI 20:55 Improving business metrics accuracy 25:37 Implementing EOS for business owners 29:31 Focusing on business priorities 32:00 AI for persistent customer follow-up 35:27 Responsible AI use in marketing 39:33 Data export issues in QuickBooks 40:45 Using AI to clean CRM data 43:35 Trying something new for 30 minutes Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Joshua Crouch: https://www.linkedin.com/in/josh-crouch/ Kevin Wu: https://www.linkedin.com/in/kevin-wu-452a6393/ Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmasterypodcast • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly powered by: UpFrog: upfrog.com  MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/  Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/  Breezy: Capture 25-30% more clients with Breezy AI Agents. Use code 'SBM' to book a demo and get $500 on us: https://getbreezyapp.com/schedule-demo PhoneTAP: Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo   

Take Command: A Dale Carnegie Podcast
Do the Right Thing, Every Time: Lessons on Leadership and Agency

Take Command: A Dale Carnegie Podcast

Play Episode Listen Later Jun 9, 2026 44:16


About the Guest: Eric Ries has been a force in entrepreneurship and innovation for over twenty years. He is the creator of the Lean Startup method and the author of The Lean Startup, The Leader's Guide, and The Startup Way. His ideas have shaped how startups and large companies approach growth, decision-making, and innovation. As a founder, Eric has applied his principles with ventures like The Long-Term Stock Exchange (LTSE); Answer.AI, an AI research lab; the Lean Startup Co.; Virgil, a legal services startup; and IMVU, where many of the concepts that became the Lean Startup method were forged. He has served as an entrepreneur-in-residence at Harvard Business School and IDEO. Eric lives in the San Francisco Bay Area with his wife and three children. What You Will Learn: How to create systems and cultures that encourage experimentation and learning Lessons in influencing and leading without formal authority Why long-term thinking matters for both founders and teams The importance of compounding small, deliberate actions over time Insights on how Lean Startup principles can transform established organizations Join us for a deep dive into leadership, innovation, and the mindset that allows founders and executives to build companies that last. Eric's approach is practical, disciplined, and forward-thinking. Tune in to gain strategies that go beyond theory and into the real-world application of building lasting organizations. Please rate and review this Episode!We'd love to hear from you! Leaving a review helps us ensure we deliver content that resonates with you. Your feedback can inspire others to join our Take Command: A Dale Carnegie Podcast community & benefit from the leadership insights we share.

Build a Better Agency Podcast
Episode 557 Agency Operations and Process Optimization with Trevor Foley

Build a Better Agency Podcast

Play Episode Listen Later Jun 7, 2026 50:10


Welcome to another episode of Build a Better Agency! This week, host Drew McLellan is joined by operations expert Trevor Foley for a deep dive into the nuts and bolts of agency operations—where profit is made or lost. With decades of experience across agency and client-side roles, Trevor Foley brings a practical, battle-tested perspective on how agencies can tighten processes, reduce chaos, and build more resilient businesses. Together, Drew McLellan and Trevor Foley unpack why project managers and producers are the agency's unsung heroes—and biggest missed opportunity when stripped of real authority. They discuss how clarity around roles and a return to a disciplined project management structure can swiftly eliminate internal confusion, empower teams, and boost profitability. You'll hear real-world examples of how this shift allowed organizations to streamline communication, reduce revisions, and keep client relationships strong. The conversation doesn't shy away from modern challenges, either. The duo addresses the proliferation of communication channels—a blessing and a curse—and offers actionable advice on consolidating tools and reclaiming a single source of truth within your agency. They also explore the evolving role of AI in agency life, not as a replacement for jobs, but as a means to optimize and automate tedious or repetitive tasks to let human talent flourish in strategic and creative roles. If you're ready to cut through operational noise, empower your team, and reclaim your agency's profitability, this episode will leave you with practical strategies you can implement right away. From better briefs to smarter AI use and truly collaborative—not chaotic—workflows, you'll walk away with a playbook for building an agency that's efficient, effective, and ready for whatever comes next. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: Why project managers should be treated as the center spoke of operations, not traffic cops How to eliminate the communication chaos created by multiple platforms and channels The hidden costs of collaboration overload and how to streamline decision-making processes Why giving project managers real authority can immediately improve workflow efficiency How to audit your current operations to identify where time and money are bleeding The difference between collaboration and compromise in agency workflows Why AI amplifies existing processes rather than replacing roles in agency operations How to establish clear lanes of communication that scale with your team The operational frameworks that helped agencies like Lexus maintain premium standards

Destination On The Left
479. Turning Environmental Challenges into Tourism Opportunities in Destin Fort Walton Beach with Alex Fogg and Jennifer Adams

Destination On The Left

Play Episode Listen Later Jun 3, 2026 37:23


On this episode of Destination on the Left, I talk with Jennifer Adams, Director of Tourism, and Alex Fogg, Natural Resources Chief, to find out how the destination's innovative Coastal and Natural Resources team is setting Destin Fort Walton Beach apart, transforming environmental challenges into tourism opportunities. You'll hear how an invasive species, the lionfish, became both a tourism driver and an annual event, and how the region has evolved into a family destination through free outdoor adventure programs for kids and teens. Jennifer and Alex also share the inside story of the creation of what will be the world's largest artificial reef, using the repurposed SS United States ocean liner, positioning the area as an international diving hotspot. What You Will Learn in This Episode: Why Destin Fort Walton Beach has established a Coastal and Natural Resources team  How a challenge with the invasive lionfish species became a key tourism driver for the region How the destination's free Little Adventures program engages kids and families with hands-on outdoor experiences How the team created and rapidly expanded a program offering free outdoor classes, resulting in 700 sessions and serving over 4,000 kids in a year Why the artificial reef project, featuring the SS United States ocean liner, will make the area an internationally recognized dive destination Collaborations and strategic partnerships that have fueled product development and positioned Destin Fort Walton Beach for year-round tourism Lessons Jennifer and Alex have learned about turning ecological challenges into memorable and marketable visitor experiences Expanding Beyond Traditional Tourism Marketing Historically recognized for its crystal-clear waters and white sand beaches, Destin Fort Walton Beach has long attracted vacationers seeking a quintessential Florida getaway. But as the tourism market grew more competitive, especially against all-inclusive options like cruise vacations, Jennifer Adams realized something had to change. This insight spurred the creation of a coastal and natural resources team, making their tourism office one of the few in the U.S. with in-house marine and forestry biologists, aimed at protecting and enhancing the very environment that draws visitors. Free Outdoor Classes Fueling Family Connection One of the standout programs redefining the visitor experience is the Little Adventures initiative. Recognizing statistics that highlight children's lack of outdoor engagement, Jennifer and her team built a brand promise: "get kids outside on the water to give their adventure side room to grow". Through this program, local experts, including fishing guides, dive instructors, and even astronomers, offer free hands-on classes to vacationing families. What began with 70 sessions in 2021 exploded to over 700 in a single season, reaching more than 4,000 kids. This investment brought significant returns for the community, circulating an estimated $4 million back into the local economy, while giving families a broader, authentic experience that's hard to replicate elsewhere. Partnership, Collaboration, and Global Reach Collaboration is foundational to every initiative. Regionally, Destin Fort Walton Beach works closely with seven other Florida Panhandle counties via the Northwest Florida Tourism Council, pooling resources for international marketing and product development. Partners like Yamaha and the Woods Hole Oceanographic Institute have also joined artificial reef efforts, while the "Ask a Scout" feature on the destination's website connects incoming families with local moms to provide real, trusted advice. "We all work collectively," Jennifer emphasizes, ensuring that local character, environmental strength, and visitor experiences remain connected. Resources: Website: https://www.destinfwb.com/ 

Salad With a Side of Fries
Your Hormone Dealbreakers (feat. Robin Nielsen)

Salad With a Side of Fries

Play Episode Listen Later Jun 3, 2026 49:20


Are your daily habits negatively impacting your hormones and your overall health? And when it comes to hormones, are you focusing on only your sex hormones? It turns out other hormones are running the show! This episode breaks down common hormone dealbreakers and practical steps you can take to avoid them and reclaim your health.On this episode of Salad with a Side of Fries, host Jenn Trepeck is joined by Robin Nielsen, board-certified integrative nutritionist and founder of Natural Hormone Solution, to unpack the hidden hormone dealbreakers quietly sabotaging your health. From the real role of cortisol rhythm to the truth about cholesterol and sex hormones, xenoestrogens in your face cream, and why your to-do list is wrecking your endocrine system, this conversation is a masterclass in natural hormone balance for women at every stage of life.What You Will Learn in This Episode:✅ Why cortisol and insulin are your two most important hormones and how their dysregulation drives symptoms that are often misread as perimenopause or aging.✅ How environmental xenoestrogens found in face creams, shampoos, and household cleaners silently disrupt your estrogen balance and what to do about it.✅ The critical connection between eating for hormone balance, meal timing, and why skipping breakfast and over-exercising are two of the most damaging habits for women's hormonal health.✅ How cholesterol actually serves as the building block for all your steroid hormones, and why lowering it too aggressively may be making your symptoms worse.The Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into wellness and weight loss for real life, including drinking, eating out, and skipping the grocery store.TIMESTAMPS:00:00 Jenn introduces Robin Nielsen, founder of Natural Hormone Solution and integrative nutritionist04:57 Robin shares her personal story: decades of weight gain, cystic acne, and digestive health issues09:18 Why common symptoms are not normal: hormone imbalance signs you may be ignoring11:27 Your sex hormones aren't the only ones linked to your overall health and wellness15:41 Cortisol rhythm explained: how your brain responds to daily stress and excess cortisol21:14 Hormone dealbreaker one: how negative thoughts and low serotonin levels disrupt cortisol23:24 Hormone dealbreaker two: xenoestrogens, environmental toxins, and harmful body care products27:47 The importance of eating breakfast and the benefits of walking33:19 Discussion of cholesterol levels and balancing HDL and LDL numbers38:12 The surprising hormone dealbreaker hiding in plain sight: your to-do list and nervous system healthKEY TAKEAWAYS:

Service Business Mastery - Business Tips and Strategies for the Service Industry
How Top Trades Businesses Use AI and Systems to End Recruiting Pain

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Jun 3, 2026 36:22


Most contractors don't have a recruiting problem. They have a recruiting system problem. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Paul Sanneman, founder of Contractor Staffing Source, to discuss how top home service companies are using systems, assessments, and AI-powered recruiting tools to consistently find better employees. After helping more than 2,000 contractors and recruiting over 2,500 successful hires, Paul shares the biggest recruiting mistakes contractors make and why most hiring challenges are self-inflicted. The conversation dives into the mindset shifts required to build a winning team, the importance of recruiting year-round, and how technology can help contractors identify better candidates before they ever schedule an interview. If you're struggling to attract, evaluate, or retain quality employees, this episode provides a practical framework for building a repeatable recruiting machine. What You Will Learn in This Episode • Why recruiting should never stop • The biggest hiring mistakes contractors make • How applicant tracking systems streamline recruiting • Why speed-to-lead matters for hiring • How assessments reduce bad hires • Why personality and integrity are often more important than experience • The benefits of hiring outside the construction industry • How AI can improve recruiting processes • Why hiring slow and firing fast protects your culture • The true cost of keeping B players on your team • How recruiting impacts long-term business growth • Why private equity companies are winning the hiring game Timestamps  00:00 Job applicant assessment process 05:03 Challenges in hiring decisions 07:21 Comparing coordinators to wedding planners 11:35 Using content to attract talent 13:38 Promoting job openings effectively 18:14 Asking ethical interview questions 21:54 Using call tracking for marketing 25:26 Managing job application process 28:44 Keeping a team member too long 29:39 Avoiding painful firing decisions 34:46 Importance of business skills Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Joshua Crouch: https://www.linkedin.com/in/josh-crouch/ Paul Sanneman: https://www.linkedin.com/in/paul-sanneman   Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmasterypodcast • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly powered by: UpFrog: upfrog.com  MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/  Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/  Breezy: Capture 25-30% more clients with Breezy AI Agents. Use code 'SBM' to book a demo and get $500 on us: https://getbreezyapp.com/schedule-demo PhoneTAP: Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo 

The Healing Heroes
Spring Re-Release: The Mindset Makeover - Healing for Happiness

The Healing Heroes

Play Episode Listen Later Jun 3, 2026 52:56 Transcription Available


We've reached the final month of our Season 1 Re-Release series! During the next four weeks, we're featuring conversations all about your possibility: who you're becoming, what your future self can look forward to, and how to prepare for what's ahead.To kick things off, we're revisiting our very first conversation with Hero and Mindset Coach Katie Wee.-----Mindset coaching helps transform our thinking to serve our goals and aspirations better. It aims to align our thought patterns with the kind of life we desire, enabling us to achieve our highest potential. A good mindset is also crucial for achieving personal success and fulfillment. When you believe in yourself and your abilities, you are more likely to set and reach your goals. Hero and Mindset Coach Katie Wee shares how she helps women optimize their mindset so they can experience more happiness, fulfillment, and personal success. She shares her four pillars of happiness and why meeting your future self is so important in unlocking your happiness.What You Will Learn[09:33] Why it's important to think about our mindset every day[14:18] How to raise your self-worth and start getting the things you deserve[19:30] The four pillars of happiness[19:39] #1 Learn from life[21:46] #2 Being your best friend [27:20] #3 Taking responsibility for your happiness[29:42] #4 Taking intentional actions[35:11] Katie's childhood trauma and the mindset shift she has had to have for healing[42:22] Her Happy Camp retreat and how it has helped women reconnect with themselves[45:04] What Katie has learned about people in her journey of helping othersResources MentionedThe Big Leap: Conquer Your Hidden Fear and Take Life to the Next Level by Gay HendricksLet's Connect!Katie WeeWebsite | InstagramChandler StroudWebsite | LinkedIn | InstagramHappiness Academy is now Healing Heroines, a signature space for women who are ready to feel more grounded, more peaceful, and more aligned — inside and out. Download a complimentary Healing Roadmap to discover our Past, Present, and Possible framework.Want personalized guidance for your healing journey? Book a call with Chandler!Mixing and editing provided by Next Day Podcast.Text message us questions, requests, or comments!

Shedding the Corporate Bitch
Why Your Team Ignores You and What to Fix First

Shedding the Corporate Bitch

Play Episode Listen Later Jun 2, 2026 33:55


We'd love to hear from you. Send us fan mail!Most team dysfunction doesn't start with a bad employee. It starts with a missing foundation. In this episode, executive coach Bernadette Boas lays out the five characteristics of a high-performing team and explains exactly why the absence of even one will unravel everything else.If you have a team member who ignores direction, meetings that go nowhere, team members who won't give you feedback, or people who agree to your face and do nothing afterward, this conversation will arm you with strategies to change that. Bernadette draws on firsthand observations from dozen of businesses and her work with senior corporate leaders to show what high-performing teams actually look like and to give you a clear, step-by-step process for building one.This is not a feel-good leadership episode. It is a working framework you can start applying this week.What You Will Learn -•       How to create an environment where your team can have honest, productive conflict without it becoming personal•       Why chasing 100% agreement is the wrong goal•       What accountability truly means (and why reframing it as 'reminding' changes everything)•       How to involve your team in defining the culture they're being asked to live in•       The five-step process for moving from a fragmented team to a high-performing one Subscribe - If this episode gave you something to work with, subscribe to Shedding the Corporate B!tch on YouTube at @ShedtheCorpBitchTV. New episodes every week for executives, HR leaders, and corporate professionals who are done settling for the team they have and ready to build the one they need.Support the show

Build a Better Agency Podcast
Episode 556 Key Insights from the 2026 Agency Edge Study with Susan Baier

Build a Better Agency Podcast

Play Episode Listen Later May 31, 2026 53:09


Welcome to another insightful episode of Build a Better Agency! This time, host Drew McLellan teams up once again with research partner Susan Baier from Audience Audit to unpack the findings from the highly anticipated 2026 Agency EDGE study. Together, they examine how AI is impacting agencies and, more importantly, the shifting expectations and priorities of agency clients in this rapidly changing landscape. Drew and Susan discuss how clients' attitudes toward AI have evolved dramatically over the past year. Gone are the days of uncertainty and secrecy—now, clients expect agencies to be transparent about their use of AI and, even more significantly, to serve as strategic guides and governance partners in the age of automation. The conversation explores three core client segments that have emerged: strategic stewards prioritizing brand protection, adaptive accelerators seeking innovation at speed, and performance pragmatists laser-focused on measurable outcomes. You'll hear why differentiation is more important than ever for agencies, especially as client expectations for sophisticated strategy, proactive guidance, and data-driven decision-making continue to rise. The hosts also highlight new business opportunities for agencies willing to lead on AI adoption, particularly in providing governance and integrating technology across the buyer's journey. If you want to understand what clients truly value today—and how your agency can step up to claim a central, irreplaceable role—this episode is essential listening. Packed with actionable insights, it's a must for any agency leader eager to thrive in the AI era and beyond. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: Discover the three distinct client segments that define agency value in the AI era Learn why strategic leadership has become the top priority for agency clients Understand how AI has shifted from experimental to table stakes in just 365 days Master the art of challenging clients while maintaining strong relationships Develop frameworks for positioning your agency within specific value propositions Transform your account management approach from order-taking to strategic consultation Create differentiation strategies that separate you from generalist competitors Build client relationships that leverage AI while emphasizing human insight Implement governance strategies that protect brands while embracing innovation

Destination On The Left
478. Using AI to Transform the Visitor Experience, with Michael Herrmann

Destination On The Left

Play Episode Listen Later May 27, 2026 41:34


On this episode of Destination on the Left, I talk with Michael Herrmann, President and Founder of Tour Connect AI. Michael shares how operating a bike rental company in Sydney, Australia, led him to develop a technology to help DMCs become more efficient. You'll hear why Michael believes AI won't replace the human touch in tourism, it will amplify creativity, improve collaboration, and drastically improve efficiency. What You Will Learn in This Episode: How Michael transitioned from a technology consultant to founding a bike tour company in Australia, then creating Tour Connect AI Why understanding regional differences and customer behaviors is critical when adapting across global tourism markets How using AI allows tour operators to focus more on human-centric tasks, such as building relationships Why rapid response to itinerary requests significantly increases booking conversion rates How AI-driven collaboration supports efficiency and customer experience How Tour Connect uses AI integration to build better customization Why AI in tourism is set to democratize advanced technology for organizations of all sizes From Hands-On to Digital Solutions Michael began his career as a technology consultant with Ernst and Young, but a leap to starting a bicycle tour company in Sydney, Australia, opened his eyes to the complexities of tourism operations. His American roots and European business model faced unique challenges in the Australian market, though travelers stayed longer and booking patterns were drastically different. This experience exposed Michael to the inefficiencies in the travel industry, especially for DMCs and inbound tour operators who juggle thousands of suppliers and use outdated processes. These operational bottlenecks, combined with the travel industry's dependence on static annual contracts, paper forms, and institutional knowledge, inspired Michael to found Tour Connect, which aims to streamline collaboration through technology and, eventually, AI. Breaking Down AI-Powered Itinerary Building The industry conversation about AI usually focuses on generic tools like ChatGPT. Michael stresses that genuine transformation only comes from integrating AI into the actual business environment. Tour Connect's approach uses a company's real supplier contracts, negotiated rates, and established relationships. By tapping into existing booking systems, AI can pull all necessary information—dates, guest counts, preferences, allergies—and compose an accurate, bookable itinerary with remarkable speed and consistency. Collaboration and Speed Speed isn't just a matter of convenience, it's a key driver of conversion. Failing to respond to a group itinerary request within 24 hours can result in a devastating 40% drop in the likelihood of booking. With travelers often sending concurrent requests to operators in various destinations, it's the fastest, most polished reply that captures their imagination first, building anticipation and attachment to a particular place. AI-powered workflow automation enables faster supplier confirmations, quote turnarounds, and itinerary delivery, helping teams to focus on relationship-building rather than firefighting. Resources: Website: www.tourconnect.ai LinkedIn Personal: https://www.linkedin.com/in/michael-herrmann-768ab6/ LinkedIn Business: https://www.linkedin.com/company/tourconnect-llc/ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more o​f. Here is a quick tutorial on how to leave us a rating and review on iTunes!

Salad With a Side of Fries
OpEd: Why the Wellness Industry Is Not All Fake and Pharma Is Not the Only Answer

Salad With a Side of Fries

Play Episode Listen Later May 27, 2026 54:16


There's SO much information about wellness hacks, it's hard to know what's worth trying. And then there are pharmaceuticals like GLP-1 medications that seem like the magic bullet for metabolic health. With all of these, are we setting ourselves up for the next public health crisis? Before you or someone you love considers a pharmaceutical or biohack, listen to this episode. Jenn Trepeck of Salad with a Side of Fries breaks down why the wellness industry deserves more credit than mainstream media gives it, and why pharmaceutical solutions like GLP-1 medications and statins cannot carry the full weight of America's health crisis. From affordable, healthy eating strategies to the alarming long-term risks of overreliance on a single hormone pathway, Jenn makes a compelling, research-backed case for a more comprehensive approach to metabolic health. What You Will Learn in This Episode:✅ Why GLP-1 medications may be following the same trajectory as statin drugs, and what that historical pattern reveals about where we are headed with metabolic health and long-term outcomes.✅ How eating in season and shopping at ethnic grocery stores can make whole foods nutrition genuinely affordable, healthy eating for more people, regardless of income level.✅ The critical connection between reduced food intake on GLP-1 medications, nutrient deficiency, and the alarming rise of osteoporosis and cancer risk, especially for younger populations and children.✅ Why fat cell memory and the Minnesota Starvation Experiment both reveal that weight loss without lifestyle medicine and nutritional education is unlikely to produce lasting results.The Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into real-life wellness and weight loss, including drinking, eating out, and skipping the grocery store.TIMESTAMPS: 00:00 Why mainstream media voices unfairly dismiss the wellness industry05:50 A critique of how major journalists cover GLP-1 medications without consulting balanced sources or opposing viewpoints13:33 The argument that pharmaceutical solutions have become the default answer instead of addressing the root causes of metabolic health issues22:29 Discussion of income, access, and why processed foods are cheaper than whole foods nutrition is a structural public health failure30:37 Practical tips for affordable healthy eating, including seasonal eating and shopping at ethnic grocery stores for better quality produce34:39 The GLP-1 conversation begins in earnest, with Jenn explaining why she calls them our generation's statin drug37:02 A deep dive into statin drug statistics, heart disease rates, and why more prescriptions have not produced better cardiovascular health outcomes41:14 Jenn outlines her predictions, including rising osteoporosis risk, bone density loss, and increased colorectal cancer risk tied to low fiber intake44:31 The role of fat cell memory, the Minnesota Starvation Experiment, and why GLP-1 medications without lifestyle medicine will not produce lasting changeKEY TAKEAWAYS:

The Healing Heroes
Spring Re-Release: The Astrological Assist - Your Life's Instruction Manual

The Healing Heroes

Play Episode Listen Later May 27, 2026 35:15 Transcription Available


We're reintroducing you to Hero and Astrologer Ophira Edut to round out our conversations this month all centered in finding 'peace in the present'.Next month, we're reflecting on the conversations that help reframe what's possible in your future. You'll learn how to embrace all that you envision and get out of your own way. Stay tuned!-----Do you read your horoscope every day? Maybe you know your zodiac sign, but don't think about it often. Or perhaps you are the skeptical type who always questions the purpose of horoscopes. In this episode with Hero Ophira Edut, we're sharing three surprising ways astrology can help you navigate your own life and even help you connect with yourself and others in more meaningful ways if you let it. Ophira is a renowned astrologer and intuitive advisor, the resident astrologer for ELLE, and the author of over 20 books. She advises CEOs, celebrities, and entrepreneurs and has spoken worldwide at major companies and venues. What You Will Learn[04:00] What is astrology, and what can it do to you?[06:05] Ophira's discovery of astrology[07:19] Reasons to seek out Ophira's guidance and help in astrology[09:25] Common problems astrology helps to solve[11:59] How planets dictate who we are at the time of our birth[17:06] Becoming better in your career with astrology[19:50] How Ophira started practicing astrology with her twin sister[24:16] Using astrology to navigate day-to-day life[31:49] Final words of wisdom from OphiraLet's Connect!Ophira EdutWebsite | InstagramChandler StroudWebsite | LinkedIn | InstagramHappiness Academy is now Healing Heroines, a signature space for women who are ready to feel more grounded, more peaceful, and more aligned — inside and out. Download a complimentary Healing Roadmap to discover our Past, Present, and Possible framework.Want personalized guidance for your healing journey? Book a call with Chandler!Mixing and editing provided by Next Day Podcast.Text message us questions, requests, or comments!

Build a Better Agency Podcast
Episode 555 The Mindset Shift Every Agency Leader Must Make with Drew McLellan

Build a Better Agency Podcast

Play Episode Listen Later May 24, 2026 63:49


Welcome to a pivotal solo episode of Build a Better Agency! This week, host Speaker B takes listeners on an honest and insightful journey through the real work of agency leadership, exploring the mental and emotional shifts required to move from talented employee or manager to confident agency owner. Drawing on more than 25 years of experience and candid stories from agency owners nationwide, Speaker B unpacks the identity shift every leader must make—from seeking permission and sticking to their craft, to taking full, radical responsibility for the outcome of their business. You'll hear powerful confessions from new owners as they share those "aha" moments when the weight of ownership finally hit home, from financial scares to difficult personnel decisions. This episode tackles three essential lenses that shape the growth of agency leaders: developing a growth mindset (inspired by Carol Dweck), evolving from technician to true entrepreneur (with a nod to Michael Gerber's E-Myth), and embracing an ownership mentality as described by Carrie Siggins' "Ownership Mindset." Speaker B provides actionable advice on shifting beliefs that hold leaders back, such as hesitancy around finances, reluctance to delegate, and resistance to uncomfortable decisions. Whether you're a new or soon-to-be owner, an emerging leader, or a veteran still wrestling with self-doubt, this episode is packed with practical steps, introspective challenges, and resources to help you own your power and build an agency you're truly proud of. Don't miss this empowering discussion. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: Understand why the identity shift from employee to owner is the hardest part of the transition Learn the three critical lenses for developing an ownership mindset: growth mindset, role clarity, and responsibility ownership Discover the common triggers that make ownership feel real for most agency leaders Recognize why true leaders act like owners long before they own equity in the business Understand the difference between collaboration and abdication in leadership decisions Learn how to move from execution-focused to strategy-focused thinking as an owner Gain insights from real owner confessions about pivotal moments of realization Understand why financial literacy becomes critical when you truly own the outcomes Discover how accepting responsibility also grants you permission to change what's broken

Jewelry Business Academy Podcast
269 | You Don't NEED to Quit Your Job to Start Your Jewelry Business with Alicia Sundwall

Jewelry Business Academy Podcast

Play Episode Listen Later May 21, 2026 53:58


World's Greatest Business Thinkers
#50: Why Unreasonable Hospitality Is The Ultimate Competitive Advantage with Will Guidara

World's Greatest Business Thinkers

Play Episode Listen Later May 21, 2026 70:01


Special thanks to Riverside for sponsoring this episode. Try Riverside Pro free for one month by visiting creators.riverside.com/NickHague and use the code "WGBT podcast".   What if hospitality wasn't just about service, but about making people feel genuinely seen? In this episode of World's Greatest Business Thinkers, Will Guidara joins Nick Hague to explore why hospitality is one of the most practical and profitable business strategies available. Drawing from his experience transforming Eleven Madison Park into the world's best restaurant, Guidara explains the difference between service and hospitality, why making people feel seen creates lasting loyalty, and how intentional systems can scale spontaneous acts of kindness.  He unpacks his five-pillar culture framework: Excellence, Communication, Collaboration, Feedback, and Repair, and shares actionable lessons on hiring, leadership, and customer experience. From the famous "hot dog moment" to overlooked emotional touchpoints, this conversation reveals how unreasonable hospitality creates unforgettable brands and energized teams.  What You Will Learn: How to distinguish service from hospitality and why it drives customer loyalty. The "Dreamweaver" hiring model that scales spontaneous acts of generosity  Why excellence is the prerequisite for hospitality, not a luxury add-on The five interconnected cultures that create unreasonable hospitality How to hire for chemistry and cultural fit while simplifying job requirements The overlooked touch points that create the greatest emotional impact   If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do this are here.   About Guest: Will Guidara is a hospitality strategist, author, and former restaurateur best known for transforming Eleven Madison Park into the world's number-one restaurant. With a background rooted in family values, shaped profoundly by his parents' resilience and commitment to service, Guidara has built a philosophy centered on "unreasonable hospitality": the intentional choice to invest relentless creativity and intention into how people feel, not just what they receive. His bestselling book *Unreasonable Hospitality* (over 1 million copies sold) and its practical companion *The Unreasonable Hospitality Field Guide* translate his restaurant expertise into actionable strategies for leaders across industries.  Will's insights on building high-performing teams, creating cultures of excellence, and delivering transformative customer experiences make him an essential voice for ambitious leaders seeking to move beyond transactional business toward meaningful human connection.   Quotes: "I fell in love with hospitality through the interchange between my mom, my dad, and me. We were a family that was centered on caring for her, and watching how my dad never felt bad for himself in doing that, in fact, to the contrary, he clearly derived pleasure from it, which inspired me to also derive pleasure from it." "Adversity is a terrible thing to waste. When I think about some of the most jarring and disappointing and adverse moments I've experienced in my life, I can now look back at almost all of them with gratitude because I don't believe I would have gone on to do what I did next or become the man I've become absent those experiences." "What people don't do consistently enough is slow down when those things happen to try to more fully understand why the thing happened, such that they can build systems behind the idea and turn it into a consistent part of the culture. That's when you truly transform an organization." "Service is the thing that you do, getting the right plate of food to the right person within the right amount of time. Hospitality is how you make people feel when you do those things. People will forget what you say, they will forget what you do, but they will never forget how you made them feel." Keywords: Primary Keywords (Core Themes): unreasonable hospitality, hospitality industry, customer experience, service excellence, culture building, restaurant management, 11 Madison Park, hospitality strategy, guest experience, business hospitality   Secondary Keywords (Related Subtopics): Dreamweaver position, peak end rule, service vs hospitality, customer journey mapping, hospitality culture, team building, feedback culture, collaborative leadership, experience design, brand loyalty, customer retention, emotional connection in business   Episode Resources: Will Guidara on LinkedIn Unreasonable Hospitality Website Unreasonable Hospitality Book World's Greatest Business Thinkers on Apple Podcasts World's Greatest Business Thinkers on Spotify World's Greatest Business Thinkers on YouTube   Triangle's founder, Matt, is offering a complimentary one-hour strategy session for founders seeking to grow their personal brand. I can't recommend this service enough, and get in quick as there are only three remaining slots available this month! Get in touch at matt@mattswain.com or book directly at https://www.triangle-branding.com/book-a-call

Wickedly Smart Women
How Women Can Lead and Thrive in Male-Dominated Industries with Hannah Hurckes – Ep.377

Wickedly Smart Women

Play Episode Listen Later May 20, 2026 29:30


What happens when a woman walks away from corporate stability, navigates financial uncertainty, and builds a thriving business in a male-dominated industry? In this episode of Wickedly Smart Women, host Anjel B. Hartwell welcomes Hannah Hurckes, author, entrepreneur, and high-impact speaker known for saying what others won't. Hannah shares her journey from construction and trucking to launching Boss Lady Logistics after years of trial and error, failed businesses, and financial hardship. She opens up about being a stay-at-home mom on WIC assistance, overcoming fear, learning how to trust her abilities, and creating a company culture rooted in collaboration, leadership development, and employee empowerment. This conversation is packed with practical insights for women considering leaving corporate, stepping into entrepreneurship, or learning how to lead with confidence in spaces where they feel underestimated.    What You Will Learn: How to navigate leadership challenges in male-dominated industries with confidence and authenticity. Why finding supportive allies and collaborative relationships can accelerate career growth and business success. How motherhood and burnout can become catalysts for creating a more aligned career path. Why fear keeps many women stuck in corporate environments longer than they want to stay. How failed business ideas can become stepping stones toward discovering the right entrepreneurial path. Why mindset and gratitude practices can directly impact confidence, leadership, and financial success. How building the right team can dramatically improve business growth and scalability. Why investing in coaching, leadership development, and personal growth creates long-term business success. How to shift from fear-based decision-making to purpose-driven entrepreneurship. Why authentic leadership and employee collaboration create stronger company cultures and better outcomes. Connect with Hannah Hurckes: Boss Lady Logisitics https://www.bossladylogistics.com/?utm_source=chatgpt.com  

Destination On The Left
477. Reinventing Rental Logistics and Customer Experience, with Jason Bullock

Destination On The Left

Play Episode Listen Later May 20, 2026 40:39


On this episode of Destination on the Left, I talk with Jason Bullock, Founder of Bodhisys and owner of Carolina Rides, about how delivering excellent customer service depends on systems and processes that support the many moving parts of reservations, inventory, and deliveries. He shares why he developed Bodhisys, a reservation management system tailored for the unique needs of rental businesses, optimizing everything from inventory management to delivery efficiency. Listen in as we discuss the importance of streamlined operations in creating exceptional customer experiences and fostering industry collaboration. What You Will Learn in This Episode: How Jason transitioned from a background in logistics and packaging to owning and operating multiple vacation rental and bike businesses Why customer service and efficient logistics are crucial for success in the rental industry Challenges Jason faced with existing reservation and booking platforms, and how this led to the creation of Bodhisys How Bodhisys uses technology to streamline inventory, delivery logistics, and communications, to provide a better customer experience Why seasonal pricing and adaptability in operations are important How Jason is partnering with competitors through technology and shared platforms to uplift the industry as a whole What impact technology-driven efficiencies have on customer satisfaction, repeat business, and overall profitability in the rental space The Art and Logistics of Rentals When most people think of the travel industry, glamorous destinations and dazzling activities come to mind. But Jason's world is more about the nitty-gritty of inventory management, deliveries, and keeping up with vacationers' evolving needs. His business delivers thousands of bikes and equipment items to vacationers at resorts and private rentals in the Hilton Head and Charleston areas. COVID-19 only magnified these challenges, as business whiplashed from 4% to 140% of historical sales within a week—forcing immediate innovation to keep up with demand and ensure guests received what they needed, when and where they needed it. The Birth of Bodhisys As business boomed, so did complaints—especially from frustrated guests who had trouble finding their rentals amid the sea of bikes and equipment. Seeing that traditional booking software wasn't designed for the logistics-heavy rental of "stuff," Jason was motivated by dissatisfied customers and exhausted employees to build a smarter system. The solution was building Bodhisys, a reservation management system purpose-built for logistics, inventory, and delivery—as opposed to the "activity first" platforms dominating the market. With features like photo geolocation of delivered items, automated customer messaging, and dynamic inventory management. Systems = Better Business, Better Experiences While the technology behind Bodhisys is robust, its true value lies in the ripple effect it creates for business owners and travelers alike. With real-time communications, automated reminders, and demand prediction, operators can plan staffing, adjust inventory, and meet seasonal swings without being blindsided. Importantly, these changes aren't just about operational ease, they have an impact on customer satisfaction. Similar to Amazon's familiar delivery notifications, Bodhisys provides travelers with the same transparency and reliability during their vacations. Which, in turn, leads to happier guests, less on-site confusion, and more repeat business. Resources: Website: https://bodhisys.com/ LinkedIn Personal: https://www.linkedin.com/in/jasonbullock/ LinkedIn Business: https://www.linkedin.com/company/bodhisys/ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more o​f. Here is a quick tutorial on how to leave us a rating and review on iTunes!

Salad With a Side of Fries
The Hunger Crushing Combo and Why the Internet Kills Your Trust in the Process (feat. Abbey Sharp)

Salad With a Side of Fries

Play Episode Listen Later May 20, 2026 51:24 Transcription Available


What if the reason you are constantly craving, constantly second-guessing, and constantly starting over has nothing to do with willpower and everything to do with what is missing from your plate? The hunger-crushing combo is not a diet trend. It is an evidence-based framework that helps your body feel genuinely satisfied, your blood sugar stay stable, and your mind stay focused without the obsession, the restriction, or the rabbit holes that social media and diet culture keep pulling you down.In this episode of Salad with a Side of Fries, Jenn Trepeck and guest Abbey Sharp, registered dietitian and bestselling author, go deep on the science of protein, fiber, and healthy fats and why this trio is the most powerful tool you have for sustainable weight management and long-term health. They also take an unflinching look at skinnytok, infantilized femininity, the dangers of "what I eat in a day" videos, and how to stand firm in what you know works when the internet is working overtime to make you doubt it.What You Will Learn in This Episode:✅ How the hunger-crushing combo of protein, fiber, and healthy fats works together to activate satiety hormones, stabilize blood sugar, and help you naturally reduce calorie intake without restriction or obsession.✅ Why fiber and lean protein are chronically underconsumed by most people and the compelling research showing that simply adding more of these to your diet can slash calorie intake effortlessly and nourish your gut microbiome in the process.✅ What skinnytok actually is and why it is spreading so rapidly through social media algorithms, and the very real physical consequences of chronic underfueling, including muscle wasting and bone density loss, especially in young women.✅ How to evaluate any nutrition claim or online diet trend using a simple set of questions that protect your goals, your media literacy, and your long-term relationship with food.The Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into wellness and weight loss for real life, including drinking, eating out, and skipping the grocery store.TIMESTAMPS:00:00 Abbey's personal history with fear foods and how it shaped her evidence-based approach to diet culture08:43 Defining the hunger-crushing combo and why protein, fiber, and healthy fat work together as a system13:06 How protein drives satiety hormones, the thermic effect of food, and naturally reduces calorie intake while protecting lean muscle mass15:47 Why fiber is the underrated hero of weight management, blood sugar stability, and a thriving gut microbiome18:04 Why healthy fats provide the long-term satisfaction that protein and fiber alone cannot deliver at mealtime20:59 The benefits of incorporating the hunger-crushing combo onto your plate25:28 Skinnytok, its roots in Ozempic culture, and why it is normalizing disordered eating for young girls32:57 The concept of infantilized femininity, girl dinner, and how diet culture keeps women small in more ways than one37:02 The problem with what I eat in a day content and how social media algorithms trap viewers in a cycle of food fear41:40 Abbey's practical litmus test: how to evaluate any restrictive dietKEY TAKEAWAYS:

Service Business Mastery - Business Tips and Strategies for the Service Industry
How Service Businesses Can Stop Losing Skilled Workers

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later May 20, 2026 35:52


The skilled labor shortage isn't just a hiring problem. It's a perception problem. In this episode of Service Business Mastery, Tersh Blissett and Joshua Crouch sit down with Ruchir Shah, founder of SkillCat, to discuss why home service companies are struggling to attract and retain skilled workers and what the industry can do about it. Ruchir shares how his background in workforce training led him to build SkillCat, an online trade training platform helping people transition into HVAC, plumbing, electrical, and appliance repair careers. If your company struggles with hiring, retention, or technician development, this episode offers a practical look at how the future workforce is changing. What You Will Learn in This Episode Why the trades are becoming more attractive to younger generations How white-collar workers are now transitioning into skilled trades The real reason people are leaving traditional office jobs Why many technicians feel more fulfilled than corporate workers The growing impact of AI on career choices Why training accessibility is critical for the future of the trades How online trade training and certifications are changing recruiting Why mechanical aptitude matters more than experience The role gamification and microlearning play in technician development How companies can build better apprenticeship and training programs Timestamps 00:00 Expanding online trade certifications 04:52 Starting SkillCat to help reskill 06:26 Job security concerns in Savannah 09:43 Switching to a paid model 15:01 Relying on social media sharing 17:05 Emphasizing the importance of networking 20:08 Trades job satisfaction and benefits 22:55 The value of trade jobs 25:58 Returning to familiar industries 31:27 Building trade school courses 32:59 Designing bite-sized, interactive courses Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Joshua Crouch: https://www.linkedin.com/in/josh-crouch/ Ruchir Shah: https://www.linkedin.com/in/ruchir-shah/ SkillCat: https://www.skillcatapp.com Connect with Us • LinkedIn - https://www.linkedin.com/company/service-business-mastery • TikTok - https://www.tiktok.com/@servicebusinessmasterypodcast • Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast • Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly powered by: UpFrog: upfrog.com  MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/  Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/  Breezy: Capture 25-30% more clients with Breezy AI Agents. Use code 'SBM' to book a demo and get $500 on us: https://getbreezyapp.com/schedule-demo PhoneTAP: Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo   

The Healing Heroes
Spring Re-Release: Going All In on Accountability Coaching for Nutrition & Fitness

The Healing Heroes

Play Episode Listen Later May 20, 2026 40:04 Transcription Available


We're back with another Spring re-release episode, featuring our first conversation with Hero and Accountability Coach Bonnie as part of this month's episode theme 'Finding Peace in Your Present'. Learn how staying accountable can enhance your healing journey.-----Have you ever tried starting a new habit but found it hard to stick with it because no one was there to keep you accountable? It can be tough to stay motivated when you are on your own, but having someone to check in with you and encourage you can make a big difference. Whether it is exercising, eating healthier, or learning a new skill, having a friend or a coach to support you can help you stay on track and reach your goals. Without this support, it is easy to give up when things get challenging. Join this conversation with Bonnie, an accountability coach at All-In by Teddi. Bonnie's career began in retail marketing and management, where she held divisional manager and director of HR roles at various department stores and led store openings nationwide. In 2019, she discovered All In by Teddi Mellencamp, a life-changing program focused on accountability, personalized coaching, and lasting lifestyle shifts toward health and fitness. After succeeding with the program, she became a lifestyle coach at All In, helping clients build lasting lifestyles through movement, clean eating, and positive mindset adjustments. Bonnie has transformed hundreds of lives, trains new coaches, and passionately advocates for the All In community.What You Will Learn[06:56] Accountability coaching and what it entails[08:14] How All-In by Teddi evolved from a weight loss program to a lifestyle coaching[10:46] What makes All-In programs and the approach so effective?[14:07] Bonnie's life transformation after being a client of the All-In program[17:25] Why do you progress faster and make lasting changes in life with accountability[24:14] Bonnie's most surprising thing learned or seen along her journey to support others[34:22] Why flexibility is key to the success of your health goals[36:37] Suggestions on how to become accountable if you are not ready to hire a coachLet's Connect!Bonnie HeimWebsite | InstagramChandler StroudWebsite | LinkedIn | InstagramHappiness Academy is now Healing Heroines, a signature space for women who are ready to feel more grounded, more peaceful, and more aligned — inside and out. Download a complimentary Healing Roadmap to discover our Past, Present, and Possible framework.Want personalized guidance for your healing journey? Book a call with Chandler!Mixing and editing provided by Next Day Podcast.Text message us questions, requests, or comments!

UNITED State of Women
329 - Questions Women Avoid Asking Themselves

UNITED State of Women

Play Episode Listen Later May 20, 2026 19:24


What do you actually want? Not what feels practical. Not what keeps everyone else comfortable. In this episode, Julie Deem opens up about the power of journaling as a tool for clarity, self-worth, and reconnecting with your own voice. If you've been feeling disconnected, overwhelmed, or unsure of what's next, this episode will help you process what you truly want and give you practical journaling prompts to move forward with more honesty and confidence.What You Will Learn:How journaling can help women reconnect with their own voice and desires.What happens when women spend too much time adapting to everyone else's expectations.Why clarity often comes through reflection instead of constant overthinking.How guilt and fear keep women from honestly expressing what they want.Why transition seasons require different versions of ourselves.Simple journaling prompts that can help uncover patterns, dreams, and emotional blocks.How slowing down and processing emotions can lead to deeper self-awareness.Why it's important to stop minimizing your own needs and desires.How journaling helped Julie gain clarity around the next season of her business and speaking opportunities.Why growth requires allowing yourself to evolve and change over time.Journal Prompts Mentioned:What do I actually want right now?Where in my life have I been settling?What would I pursue if I stopped worrying about what other people thought?Why do I feel guilty wanting more?What version of me am I outgrowing?What do I want this next season of my life to feel like?What would I regret not trying?FAQ:How can journaling help with self-discovery?Journaling helps slow down racing thoughts and creates space to process emotions, identify patterns, and reconnect with what you truly want.What should I write about when journaling?Start with honest questions about your current season of life, your desires, your fears, and the areas where you may be settling or avoiding honesty with yourself.Why do women struggle to ask for what they want?Many women are conditioned to prioritize others, avoid conflict, and minimize their own needs, which can create guilt around wanting more for themselves.Learn more about the latest tool for dynamic professionals in the self-improvement industry, LyfQuest. A mobile CRM platform that's uniquely made for you!Learn more at: https://lyfquest.io/Instagram:USW Podcast ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@uswkokomo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kalena James ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@yesitskalenajames⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Julie Deem ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@indymompreneur⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠--------------------------------------------------USW Kokomo ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Production by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Business Podcast Editor⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

The Recruitment Marketing and Sales Podcast
Recruitment Marketing: The Visibility to Revenue Framework™

The Recruitment Marketing and Sales Podcast

Play Episode Listen Later May 20, 2026 19:58


You post on LinkedIn. A few people like it. Maybe someone leaves a comment. And then nothing happens. No client call. No new brief. No obvious return. So, you shelve it and get back to billing. Sound familiar? The problem is rarely that you chose the wrong platform or posted at the wrong time. The problem is that nobody ever showed you how the dots connect between a piece of content and a client in the door. That is what the Visibility-to-Revenue Framework is designed to fix. What You Will Learn in This Post: Why most recruitment business owners cannot see a return from their marketing The three-stage framework that connects visibility to revenue Why LinkedIn alone is not enough in today’s market How to stay in front of your pipeline without it taking over your working week The Chain Most Recruitment Business Owners Are Missing Marketing does not fail because it is a bad idea. It fails because the chain of causation is invisible. You post on LinkedIn, and a client signs with you six weeks later. But there is no obvious line between those two events, so the post gets no credit, and the billing gets all the credit. The result? Marketing gets treated as a cost. Billing gets treated as the real work. And the cycle repeats. The Visibility-to-Revenue Framework makes that chain visible. It has three stages, and each one feeds the next. Stage One: Visibility in the Right Place with the Right People The first stage is about being seen. Not by everyone. By the right people, consistently, in the places they actually spend time. For most recruitment businesses, that means two channels working together: LinkedIn and email. LinkedIn builds your profile in real time. It positions you as someone who understands the sector, shares a point of view, and knows what is happening in the market your ideal clients operate in. Done consistently, it means that when a hiring manager scrolls past your name, they already know who you are before you ever reach out. But LinkedIn alone is not enough in today’s marketplace. Email is what keeps you in the inbox of the people already in your world. The clients you have worked with before. The prospects who downloaded something. The connections who engaged with your content last month. Those people are already warm, and a well-timed, relevant email to that database is one of the most underused tools in a small recruitment business. Together, LinkedIn and email give you reach and depth. One builds the audience. The other deepens the relationship. The mistake most people make at this stage is posting content that feels comfortable rather than demonstrating genuine expertise. Expertise is the currency that gets you into conversations. Comfortable content keeps you invisible. Stage Two: Converting Visibility into Conversations This is the stage that separates businesses that see a return from those that do not. And it is the most misunderstood part of the whole process. Most recruitment business owners behave as though visibility automatically leads to inbound. As though posting good content will prompt a hiring manager to pick up the phone. Sometimes that happens. You cannot build a business on sometimes. Visibility warms people up. Conversations are what convert that warmth into something real. And the bridge between the two is intentional outreach. When someone has been seeing your content for a few weeks, knows your name, and has seen you talk about the exact challenges they are dealing with. Then you reach out with a relevant, personalised message, the dynamic of that conversation is completely different from a cold call to a stranger. You are not interrupting them. You are continuing a conversation they have already been having with you, in their head, while reading your posts. One of our members committed to a consistent content strategy and, within months, had secured eight new clients. What struck him was that fee negotiations became almost secondary. By the time a client got on a call with him, they had already bought into his expertise through his content. They knew his value before the conversation even started. The practical mechanics here include connection requests with personalised notes, follow-up messages to people who have engaged with your content, and a proactive approach to starting conversations rather than waiting for them to come to you. The content gives you a reason to reach out. That is what makes it so powerful. Stage Three: Moving Conversations into Client Relationships This is where the revenue actually lands. And it requires understanding something many recruitment business owners find uncomfortable. Not everyone you speak to is ready to buy today. Most of them are not. If your only move is to have a conversation, get a no, and then move on, you are leaving significant revenue on the table. Your pipeline is full of not yet, not no. The difference between the two is whether you have a system to stay in front of those people until the timing is right for them. This is where your email marketing earns its keep. Not newsletters that shout into the void, but a considered sequence of content that keeps you relevant and useful to the people already in your orbit. One of our clients had a company ring her out of the blue, unprompted, to say they had been using another recruiter for two years, but her content had been so consistently useful that they wanted to switch. That client never saw a pitch. They saw value repeatedly until the timing aligned. Stage three is your nurture system. It keeps your name in the room even when you are not in it. It works when you are billing. It works at the weekend. It works while you are at a client meeting on the other side of the country. And when someone in your pipeline moves from not yet to yes, you are already the name they think of first. Your marketing has held that position for you. The Framework at a Glance Stage one is visibility. Consistent, expert-led content across LinkedIn and email, in front of the right people in your market. Stage two is conversion. Using that visibility as a warm platform to start intentional conversations with the people you want to work with. Stage three is nurture. Staying in front of your pipeline so that when someone is ready to move, you are the obvious choice. Each stage feeds the next. The whole thing runs on consistency, not brilliance. You do not need to be a marketing expert. You need a system that follows through. Thanks, Denise and Sharon How We Can Help If you want to put this framework to work in your recruitment business, that is exactly what Superfast Circle is designed to do. We have just completely rebuilt the programme, so if you looked at it before and it was not quite the right fit for where you were, it is worth another look. Email us at Support@superfastrecruitment.co.uk, and we will send you the details. The post Recruitment Marketing: The Visibility to Revenue Framework™ appeared first on Superfast Recruitment.

Credit Union Conversations
State of Mortgages With John Giordano

Credit Union Conversations

Play Episode Listen Later May 19, 2026 27:54 Transcription Available


Is your credit union ready for what is happening in mortgage banking right now? In this episode of Credit Union Conversations, host Mark Ritter sits down with John Giordano of First Heritage Mortgage Services to break down the real state of mortgage rates, housing inventory, and home affordability in 2026. With over 1,800 active pre-approvals on the books and portfolio loans gaining ground, John reveals why this moment is one of the greatest opportunities credit unions have seen in years and what it takes to seize it.What You Will Learn in This Episode: ✅ Why today's mortgage rates and tight sale margins are pushing credit unions toward portfolio loans as a smarter, more profitable lending strategy than traditional secondary market selling.✅ How the housing market has become deeply regionalized across nine distinct U.S. regions, and what that means for loan production and mortgage banking strategy at the local level.✅ What role mortgage technology and faster loan origination timelines are playing in helping credit unions compete with large national lenders like Rocket Mortgage and Wells Fargo.✅ Why housing supply shortages and builder deregulation discussions from Washington could reshape home affordability and home buying demand for credit union members in the years ahead.Subscribe to Credit Union Conversations for the latest credit union trends and insights on loan volume and business lending! Connect with MBFS to boost your credit union's growth today.TIMESTAMPS: 00:00 John shares his background at First Heritage and how its services are unique04:15 John's perspective on why today's mortgage banking environment is unlike any prior cycle09:24 How the U.S. housing market has split into nine distinct regional quadrants affecting home buying and loan production15:35 The strategic shift: why credit unions are choosing portfolio loans over secondary market sales to protect margins20:30 Record pre-approvals signal strong demand, but housing supply and new construction shortfalls remain critical barriers26:10 Millennials reversing course from urban living reveals new home affordability and real estate trends KEY TAKEAWAYS:

Jewelry Business Academy Podcast
268 | Stop Treating Your Jewelry Business Like an ATM with Rolf Issler

Jewelry Business Academy Podcast

Play Episode Listen Later May 14, 2026 60:36


Wickedly Smart Women
Reinventing Health and Longevity with Janet McConnell – Ep.376

Wickedly Smart Women

Play Episode Listen Later May 13, 2026 30:45


What if the biggest wake-up call of your life became the reason you completely reinvented your future? In this episode of Wickedly Smart Women, host Anjel B. Hartwell welcomes Janet McConnell, a Senior National Champion Bodybuilder who began competing in her late 40s, Janet brings decades of experience in strength training and lifestyle habits that support cognitive health, resilience, and vitality. As the author of Elements of Aging Well, she blends science-backed insight with real-world strategies to help women age with confidence, strength, and purpose.  Janet shares how a shocking health diagnosis at age 46 forced her to confront the reality of burnout, unhealthy habits, and the long-term impact of putting herself last. Instead of accepting prescriptions as her future, she made a bold decision to change her life through one consistent habit: resistance training. If you've ever wondered whether you've waited too long to prioritize yourself, this episode will challenge everything you believe about aging and personal transformation.   What You Will Learn: How one consistent habit can create massive health transformation over time. Why resistance training is one of the most powerful tools for healthy aging and cognitive health. How high-achieving women often disconnect from their health while building successful careers. Why mindset shifts must happen before lasting behavior change can occur. How Janet reversed alarming health markers without extreme dieting. What happens physically and mentally when strength training becomes part of a long-term lifestyle. Why aging does not automatically mean decline or loss of vitality. How identity and purpose evolve when transitioning out of corporate life. Why women over 45 should rethink the way they approach fitness and longevity. How healthy habits become votes for the person you want to become. Connect with Janet McConnell LinkedIn https://www.linkedin.com/in/janet-mcconnell-65703a1b2/ YouTube https://www.youtube.com/@AgingStrongforLife    Connect with Wickedly Smart Women® Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on Instagram Wickedly Smart Women Facebook Community Wickedly Smart Women Store on TeePublic [5X Award-Winning Book] Wickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds Email: listeners@wickedlysmartwomen.com      

Destination On The Left
476. Building Relationships and Long-Term Growth Through Travel Trade, with Rhonda Carges & Jordan Herson

Destination On The Left

Play Episode Listen Later May 13, 2026 35:57


On this episode of Destination on the Left, I talk with Rhonda Carges, Executive Vice President at TAP, and Jordan Herson, Travel Trade Account Manager at TAP. Together, they share an inside look at the travel trade segment of the tourism industry and explore how destinations can build meaningful relationships with tour operators, meeting planners, media, and buyers. From trade show strategy and FAM tour planning to stakeholder education and long-term relationship building, Rhonda and Jordan discuss how thoughtful collaboration and integrated planning can help destinations create sustainable growth opportunities and stronger industry partnerships. What You Will Learn in This Episode: What travel trade includes and why it plays such a critical role in tourism marketing How destinations can build integrated travel trade strategies that align stakeholders and partners Why relationship building and intentional communication are essential for successful trade show activations How FAM tours help destinations create stronger buyer engagement and measurable results What destinations should consider when vetting buyers and planning trade trade outreach How education supports stronger collaboration between destinations, attractions, and travel professionals Why travel trade should be viewed as a long-term investment rather than a short sales cycle Understanding the Power of Travel Trade Rhonda and Jordan explain that travel trade represents the business-to-business side of tourism, connecting destinations with tour operators, meeting planners, event organizers, and other professionals who sell travel experiences to consumers. While leisure marketing often receives the spotlight, travel trade creates an important pathway for destinations to reach new audiences, including international travelers and organized group markets that may otherwise be difficult to access. The conversation highlights how integrated travel trade strategies require strong communication, clear priorities, and collaboration across partners and stakeholders. For statewide tourism organizations like New York State Division of Tourism, this means coordinating efforts across regions while helping destinations stand out through targeted messaging, relationship building, and strategic engagement opportunities. Creating Meaningful Connections Through Trade Shows and FAM Tours Trade shows remain one of the most valuable opportunities for building long-term industry relationships. Jordan shares how successful trade show activations begin with careful planning, buyer vetting, and alignment around goals, while Rhonda emphasizes the importance of using these events to strengthen authentic human connections across the industry. They also explore the role of FAM tours in helping buyers and media experience destinations firsthand. Jordan explains TAP's approach to FAM planning, and Rhonda adds that FAM tours often provide some of the clearest opportunities for measuring success because destinations can more easily track resulting coverage, itineraries, and future bookings. Education, Collaboration, and the Long-Term Value of Travel Trade Throughout the episode, Rhonda and Jordan return to the importance of education within the travel trade ecosystem. They discuss how destinations must educate not only buyers, but also their own stakeholders and partners about what it means to be "group ready," from accessibility and logistics to creating experiences that work for group travelers. The conversation also reinforces that travel trade is a long-term investment built on trust, consistency, and ongoing communication. Whether attending trade shows, hosting FAM tours, or participating in industry education, destinations that stay engaged and intentional are better positioned to build lasting partnerships and future visitation. Rhonda and Jordan share how follow-up, collaboration, and relationship management often become the deciding factors in turning industry connections into meaningful business opportunities over time. Resources: Website: https://travelalliancepartnership.com/ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more o​f. Here is a quick tutorial on how to leave us a rating and review on iTunes!

Salad With a Side of Fries
Clearing Brain Fog and Powering Up Brain Energy

Salad With a Side of Fries

Play Episode Listen Later May 13, 2026 51:12


What if the reason you're not getting anything done has nothing to do with laziness, lack of discipline, or poor time management? Brain fog is a biological response to overwhelm, and once you understand what is driving it, clearing it becomes a matter of strategy rather than willpower.On Salad with a Side of Fries, host Jenn Trepeck delivers one of her most personal and practical episodes yet, tracing her own experience of brain fog through months of compounding stress and sharing every tool that helped her climb back out. From targeted nutritional supplements like magnesium, ashwagandha, and activated B vitamins, to the biochemical power of novelty, strength training, and social connection, Jenn lays out a morning, midday, and evening framework built around activation, adaptation, and restoration. This is not a surface-level conversation about productivity hacks. This is the science of resilience building applied to real life, with real results.What You Will Learn in This Episode:✅ Why brain fog is not a discipline problem but a biological response to layered overwhelm, and how the gut-brain connection, postbiotics, and targeted antioxidants work together beneath the surface to restore cognitive function and get your brain fully back online.✅ How movement goes far beyond the gym: why changing your walk route, adding intervals, doing squats before a meeting, and keeping light weights nearby are all proven strategies for increasing blood flow and boosting brain energy throughout the day.✅ Why novelty is one of the most powerful and underused tools for mental clarity, and how activities that demand your full attention, from learning a new language to trying a completely unfamiliar experience, actively protect against cognitive decline and sharpen neural connections.✅ How the foods you eat and the ones you avoid directly shape your brain health, why dark leafy greens, blueberries, and beans support memory and slow cognitive decline, and why ultra-processed foods are directly linked to dementia, diabetes, and cardiovascular disease.The Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into wellness and weight loss for real life, including drinking, eating out, and skipping the grocery store.TIMESTAMPS:00:00 Clearing brain fog and restoring mental clarity for real life03:07 Recognizing brain fog through observable behaviors: procrastination, lost productivity, inability to focus, and decision fatigue06:07 The three layers of overwhelm fueling mental fatigue: to-do list stress, emotional trauma, and relentless input overload12:09 The wired-but-tired cycle explained: how burnout, late nights, and disrupted sleep quietly destroy focus and brain energy17:51 Shifting from stimulants to solutions: building daily, calm energy with adaptogens, magnesium, and B vitamins for lasting resilience22:15 Morning activation framework: movement, probiotics, vitamin D3, protein-forward meals, and creatine to power up brain energy25:53 Midday adaptation strategies: breaks, deep breathing, single-tasking, and releasing pressure to force productivity31:19 Evening restoration: how CBD gummies, magnesium, and adaptogenic herbs quiet the mind and support deep restorative sleep34:27 Power up your walk and why strength training and resistance work are non-negotiable for brain health, long-term cognitive function, and longevity37:00 Novelty and new experiences spark brain energy and guard against cognitive decline41:10 Brain-supporting foods explained: dark leafy greens, blueberries, beans, and folate-rich choices that slow cognitive decline44:34 Supplement timing strategy: B complex and adaptogenic herbs in the morning and midday, magnesium and ashwagandha at night45:42 The gut-brain connection: how probiotics, postbiotics, fiber, and antioxidants work together to restore cognitive functionKEY TAKEAWAYS:

Service Business Mastery - Business Tips and Strategies for the Service Industry
AI Search and the Death of Old-School Marketing for Home Service Businesses

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later May 13, 2026 49:51


The way homeowners search for HVAC, plumbing, and home service companies is changing fast. And most contractors are completely unprepared for it.   In this episode of Service Business Mastery, Tersh Blissett sits down with Phil Risher from Phlash Consulting to discuss the massive shift from traditional Google SEO to AI-powered search and what it means for home service businesses.   Phil explains why AI search is changing how customers find contractors, why conversational search matters more than keywords, and how tools like ChatGPT and Google AI Overviews are disrupting traditional marketing strategies.   What You Will Learn in This Episode   Why old-school SEO is no longer enough How AI search actually works Why Google is moving toward "agentic search" and booking How to optimize your website for AI visibility Why pricing pages and online scheduling matter more than ever How contractors should use call transcripts to create content Why AI-generated "slop content" can hurt your rankings How local backlinks and authority still matter What contractors should be doing right now to stay ahead   If you want your company to stay visible in the next generation of search, this episode is a must-listen.   Timestamps 00:00 Impact of AI on search queries 06:14 Shift in local search habits 09:00 Navigating AI for presentations 12:38 Debating the relevance of SEO 16:13 Using AI for customer insights 18:58 Importance of local backlinks 20:58 Building partner referral networks 24:15 Optimizing for AI search ranking 27:51 Importance of online recognition 32:29 Creating a searchable business database 33:34 Initial struggles with Notebook LM 39:10 Comparing Google and LLM relationships 42:35 Measuring AI visibility metrics 44:37 Navigating the AI search landscape 46:21 Dealing with AI memory glitches   Follow the Host and Guest Tersh Blissett: https://www.linkedin.com/in/tershblissett/ Phil Risher: https://www.linkedin.com/in/philrisher/   Connect with Us LinkedIn - https://www.linkedin.com/company/service-business-mastery TikTok - https://www.tiktok.com/@servicebusinessmastery Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast Instagram - https://www.instagram.com/servicebusinessmasterypodcast   This episode is kindly powered by: UpFrog: upfrog.com  MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/  Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/  Breezy: $500 toward Breezy + we'll show you exactly how many jobs you're missing right now. Book a demo here: https://calendly.com/shaun-breezy/30min?month=2026-04  PhoneTAP: Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo

The Healing Heroes
Spring Re-Release: Yoga and Our Path to Peak Pose

The Healing Heroes

Play Episode Listen Later May 13, 2026 45:02 Transcription Available


This week, we're going back to our very first conversation with Hero Nicole as part of this month's 'Finding Peace in Your Present' theme. She shares the fundamentals of yoga and how this ancient modality changed her life.----- Yoga is a practice that helps harmonize the mind, body, and spirit through a combination of physical postures, breath control, and meditation. The physical aspect of yoga enhances flexibility, strength, and balance, while its mental practices promote mindfulness, stress reduction, and emotional well-being. In this episode, we talk about how yoga can be incredibly transformative, not just for your body but also your mind and spirit, with Hero Nicole Kim. Nicole is a yoga instructor dedicated to the art of holistic healing, with her own journey centering around the fusion of yoga, time massage, and sound healing.What You Will Learn[05:43] What yoga is and how it's practiced [08:02] The difference between hot yoga and the other types of yoga [13:18] Nicole's client's pivotal and emotional outpouring moments [16:44] How yoga supports people to reconnect with themselves  [20:08] Nicole's signature way of grounding a room before starting a class [23:09] Savasana and why it's so important in each class [28:28] What attracted Nicole to yoga, and how she started [32:17] What it takes to be a certified yoga instructor[37:43] How to tap into the practice of finding your center in everyday life[41:55] The common fear around yoga and why give it a try Let's Connect!Nicole KimWebsiteChandler StroudWebsite | LinkedIn | InstagramDownload a complimentary Healing Roadmap to discover our Past, Present, and Possible framework.Want personalized guidance for your healing journey? Book a call with Chandler!Mixing and editing provided by Next Day Podcast.Text message us questions, requests, or comments! Text message us questions, requests, or comments!

The Alli Worthington Show
How to Hear from God in Your Own Unique Way: 7 Worship Personalities with Hosanna Wong

The Alli Worthington Show

Play Episode Listen Later May 11, 2026 44:18


Join the  Uplift Community App TODAY!  Have you ever quietly wondered if the way you hear from God or connect with him is somehow wrong? Maybe it feels too loud, too unconventional, or too far outside the quiet time Bible journal template you think real Christians are supposed to follow. Hosanna Wong surveyed more than 1,000 people around the world and asked them two simple questions about their relationship with God. What she discovered will genuinely surprise you, and it might finally give you permission to stop chasing a spiritual standard that God never asked you to meet. Hosanna is a bestselling author, international speaker, and spoken word artist. Her newest book, Uncomplicated, is one of the most freeing and clarifying books on faith I have read in years. She is back on the show because so many of you asked for her, and I will be honest, I took notes. There is a story about a woman in Florida and a bird that I will never forget. You will know it when you get there.   What You Will Learn in This Episode The six roadblocks almost all of us face in our relationship with God (busyness, distraction, shame, grief, silence, and expectations) and why expectations may be the umbrella over all of them Why the standard you have been trying to reach in your prayer life and spiritual growth likely did not come from God The seven worship personalities, or as Hosanna calls them, praise‑onalities, and how to identify yours so you can stop forcing yourself into someone else's spiritual rhythm Why it is not only okay but actually biblical to worship God through movement, beauty, outward expression, tradition, solitude, intellectual curiosity, or community What my confession about loud worship services and roller coasters reveals about how God meets us exactly where we are wired One of the most beautiful stories about a woman, a bird, and her grandfather that will change the way you think about how God pursues each of us   Timestamps: (00:25) – What Hosanna's 1,000+ interviews were really trying to discover (01:21) – The two questions she asked every single person (01:30) – The 6 roadblocks almost all of us share (and why that's actually comforting) (03:27) – Why expectations may be the umbrella over every other roadblock (04:53) – The lie the enemy uses against the people who want to please God most (05:49) – Why so many women said "I know this is weird" about the way they connect with God (09:12) – The second question: what unique way have you found to encounter God? (09:30) – Introducing the 7 worship personalities: the "praise-onalities" (10:54) – Praise-onality #1: The Recreationalist (11:08) – Praise-onality #2: The Beholder of Beauty (11:16) – Praise-onality #3: The Soul Fire (12:18) – Praise-onality #4: The Sacred Space Seeker (13:09) – Praise-onality #5: The Interior Expert (13:38) – Praise-onality #6: The Thoughtsmith (14:07) – Praise-onality #7: The Artist of People (26:23) – The bird story. You need to hear the bird story. (31:26) – Why God made us all so wonderfully and uniquely, and what that means for how he pursues us (38:41) – The product Hosanna texted all her friends about (40:43) – Where to find Hosanna and why you need Uncomplicated   About Hosanna Wong Hosanna Wong is an international speaker, bestselling author, and spoken-word artist helping everyday people experience God for real. Widely known for her spoken word piece, “I Have a New Name,” Hosanna shares in churches, conferences, prisons, and other events around the world, reaching across various denominations, backgrounds, and cultures. Born and raised in an urban ministry on the streets of San Francisco, Hosanna later packed her life into suitcases and traveled to churches and other ministries throughout the United States to share about Jesus through spoken-word poetry. During those years without a permanent home, she began speaking and creating resources to serve the local and global church. Hosanna currently travels and speaks year-round and serves on teaching teams at churches throughout the United States. She and her husband, Guy, serve together in various ministries equipping people to experience and share God's love in their real lives. Hosanna is the bestselling author of How (Not) to Save the World, You Are More Than You've Been Told, and What God Says About You.   Links to great things we discussed:  Uncomplicate It Free 6-video Bible study Follow Hosanna on Instagram Hosanna's Song Recommendation: Space Jam Theme Song Hosanna's TV & Movie Recommendations: The Office & Titanic Hosanna's Product Recommendation: Invisalign  Function Health Uplift App Wise Woman Era Alli on YouTube   If your home could use a little more beauty and a gentle reminder of God's steady love, this tea towel is such a lovely place to start. The O Love That Wilt Not Let Me Go hymn tea towel from Little Things Studio brings truth and comfort right into the heart of your kitchen. It feels like a quiet breath of peace in the middle of the everyday. Little Things Studio has a way of turning beloved hymns into art you actually use, and this one is especially meaningful.   I'm grateful to co-own Little Things Studio, a joyful, woman‑owned small business in Nashville, TN. Every piece is designed with intention and crafted with care. We hope you feel the heart behind it. Whether you visit our shop or browse from home, you'll find American-made goods created with love to bring beauty into daily life. Come visit us or shop online today to bring a piece of joy home!   I hope you loved this episode!

Holistic Wealth With Keisha Blair
Reparenting the Inner Child with Dr. Nicole LePera - Healing, Resilience and Resilient Wealth

Holistic Wealth With Keisha Blair

Play Episode Listen Later May 11, 2026 37:39


When Dr. Nicole LePera (the Holistic Psychologist), first appeared on the Holistic Wealth Podcast with Keisha Blair, listeners around the world connected deeply with the transformative conversation around trauma, healing, self-awareness, and emotional well-being.Now, Dr. Nicole LePera returns to the Holistic Wealth podcast for a second highly anticipated episode — this time to discuss her latest book, Reparenting the Inner Child, and the urgent global need for emotional healing in an increasingly uncertain world.The conversation follows the momentum of Global Holistic Wealth Month and its 2026 theme, “Resilient Wealth in an Uncertain World,” which continues to resonate powerfully long after April ended. The theme sparked global conversations about what true wealth really means in modern life — especially during periods of uncertainty, burnout, disruption, and rapid change.Resources Used in This Episode:Reparenting the Inner Child by Dr Nicole Lepera Holistic Wealth Expanded and Updated Book by Keisha Blair Why Reparenting the Inner Child Matters Now More Than EverIn this deeply moving episode, Dr. LePera explores the concept of the “inner child” — the emotional self formed through early experiences, conditioning, relationships, and survival patterns. She explains how unresolved childhood wounds often shape adult behaviours, financial habits, relationships, self-worth, stress responses, and even our ability to experience joy and peace.The discussion powerfully aligns with the foundational principles of Holistic Wealth — the globally recognized framework created by Keisha Blair that emphasizes wealth beyond money alone, encompassing emotional, mental, physical, spiritual, relational, and financial well-being.Throughout the episode, listeners are reminded that healing is not a luxury — it is essential infrastructure for a resilient life.What You Will Learn in This EpisodeListeners will gain powerful insights into:How childhood conditioning shapes adult behaviors, habits, and emotional responsesWhy unresolved emotional wounds can impact finances, relationships, health, and career successThe meaning of “reparenting the inner child” and how it supports emotional healingThe connection between nervous system regulation and resilienceWhy emotional healing is foundational to building true Holistic WealthHow to recognize survival patterns that may be keeping you stuckThe role of self-awareness in creating sustainable well-beingWhat “Resilient Wealth” means in a world marked by uncertainty and constant changeWhy inner peace, adaptability, and emotional stability are becoming the new measures of wealthHow healing can transform the way we experience success, relationships, and everyday lifeThe Defining Question: What Does “Resilient Wealth” Mean?One of the most compelling moments in the episode comes when Keisha Blair asks Dr. LePera:Dr. LePera's response reframes wealth in a profoundly human way. Rather than measuring wealth solely through accumulation or external success, she speaks about the ability to remain grounded, emotionally regulated, adaptable, and connected to self during periods of uncertainty and disruption.Her answer echoes one of the central truths behind the Holistic Wealth movement:True wealth is the capacity to sustain well-being through change.In a world marked by economic instability, burnout, chronic stress, emotional exhaustion, and rising anxiety, the conversation becomes larger than psychology alone. It becomes a roadmap for modern resilience.“What does Resilient Wealth mean to you in light of the Global Holistic Wealth Month theme?”

Build a Better Agency Podcast
553 Building AI Automations to Streamline Your Agency Operations with Kaitlyn Study

Build a Better Agency Podcast

Play Episode Listen Later May 10, 2026 58:55


Welcome to another insightful episode of Build a Better Agency! Host Drew McLellan is joined by agency owner and automation enthusiast Caitlin Studdy for a deep dive into the world of AI-driven automations—an essential, but often underutilized, tool for agencies looking to boost efficiency, profitability, and team satisfaction. In this episode, Caitlin Studdy recounts her journey from agency founder to automation "nerd," sharing how necessity and a passion for problem-solving led her to streamline countless repetitive tasks using tools like Zapier, ChatGPT, and more. Whether she's automating social posts, onboarding clients, or implementing AI-powered hiring bots, Caitlin Studdy reveals how each automation not only saves time, but also reclaims valuable brain space for higher-level creative and strategic work. The conversation is packed with actionable insights—from identifying automation opportunities in everyday agency operations to building simple "grilled cheese" workflows that anyone can try. Drew McLellan and Caitlin Studdy also explore the evolving landscape of AI technology, discussing how new capabilities are opening doors previously closed to small and mid-sized agencies. If you're ready to tackle inefficiency head-on, empower your team to work smarter (not harder), and get inspired by real-world examples of automation in action, this episode is a must-listen. By the end, you'll view your agency's processes with a fresh perspective—and be eager to experiment with automations that can transform your business for good. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn How to identify which repetitive tasks in your agency are prime candidates for automation The step-by-step process for building your first agency automations using beginner-friendly tools like Zapier Why starting with simple two-step automations leads to better long-term success than complex workflows How AI integration has expanded automation possibilities beyond basic task scheduling to intelligent decision-making The communication strategies needed to get team buy-in when implementing automated systems Which types of agency tasks should remain human-driven versus automated for optimal results How to build automated hiring systems that score candidates and send follow-up questionnaires The surprising ways agency automations improve client service and reduce dropped balls Real examples from 500+ automations including client meeting prep, social media management, and billing workflows

Wickedly Smart Women
Human-First Leadership That Drives Real Business Results with Kathy Eastwood – Ep.375

Wickedly Smart Women

Play Episode Listen Later May 6, 2026 29:21


What if the reason your team isn't performing has nothing to do with strategy and everything to do with leadership? In this episode of Wickedly Smart Women, host Anjel B. Hartwell welcomes Kathy Eastwood, CEO and creator of the human-first E3 Leadership Code and a leadership strategist with over thirty years of executive experience across EY, Hewlett-Packard, high-growth startups, and private equity-backed companies. This conversation dives into the real reason most teams struggle, why emotional intelligence is the missing link in leadership. If you've ever questioned your leadership environment, your next career move, or how to build a business that aligns with your values, this episode will challenge how you think about success and performance. What You Will Learn: How misaligned leadership directly impacts culture, performance, and team engagement. What signals indicate it may be time to leave a corporate role and explore something new. How emotional intelligence influences leadership effectiveness and team results. What the E3 Leadership Code is and how it creates sustainable high performance. Why fear-based leadership fails and what to do instead to motivate teams. How to navigate the financial uncertainty of leaving corporate and starting a business. What it really takes to build a people-first organization that drives profit and retention.   Connect with Kathy Eastwood E Equals Why https://marketing.eequalswhy.com/e3-leadership-code   Connect with Wickedly Smart Women® Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on Instagram Wickedly Smart Women Facebook Community Wickedly Smart Women Store on TeePublic [5X Award-Winning Book] Wickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds Email: listeners@wickedlysmartwomen.com  

Destination On The Left
475. Bridging Cultures Through Scuba Diving Trips, with Melanie Marsell & Kathleen Hall

Destination On The Left

Play Episode Listen Later May 6, 2026 35:56


On this episode of Destination on the Left, I talk with Kathleen Hall and Melanie Marsell, founders of Dive the Americas and Explore the Americas. Kathleen, who has called Costa Rica home for over a decade, and Melanie, who has roots in both the US and Central America, share the journeys of creating two innovative travel brands: Dive the Americas and Explore the Americas. We discuss how they're reshaping tourism by supporting local communities, collaborating with other travel professionals, and providing personalized guidance that helps travelers feel confident venturing into unfamiliar destinations. What You Will Learn in This Episode: Why Kathleen and Melanie chose scuba diving as a specialty, and how their personal experiences inspired Dive the Americas What sets their travel businesses apart in a crowded market, and how their deep regional expertise shapes their approach How living in the region and understanding both U.S. and local cultures helps Kathleen and Melanie create authentic, meaningful travel experiences Why saying no to misaligned business opportunities has been crucial in building companies that reflect their values How collaboration with other travel professionals and agents has fueled their growth and led to innovative new programs Steps Kathleen and Melanie are taking to promote responsible tourism and sustainability The Birth of Dive the Americas and Explore the Americas As novice divers, Kathleen and Melanie were struck by the lack of resources for beginner divers looking for immersive travel experiences in Latin America. The gaps they encountered while planning their own trips, from unreliable pickups to scarce destination information for divers, sparked the creation of Dive the Americas. They want to curate seamless, welcoming dive experiences and bridge the divide between underwater adventure and cultural travel. Standing Out by Putting People and Place First The competitive travel landscape makes standing out difficult, but Kathleen and Melanie credit their deep, lived local knowledge and passion for responsible tourism as their particular advantage. Their insider perspective lets them put together what both travelers and local communities need, ensuring sustainable, enriching exchanges for everyone. They stress the importance of supporting the economic well-being of local people, highlighting Costa Rica's leading role in renewable energy and commitment to responsible tourism as integral to every trip they design. This boots-on-the-ground dedication fuels deeply authentic, feel-good experiences for their guests, moving beyond just ticking off top attractions. Education, Sustainability, and Expanding Horizons Their latest projects tackle overtourism and champion authentic, less-trafficked experiences. Through a curated collection of restaurants, local businesses, and guides, the new initiative aims to provide both travelers and agents with up-to-date resources that keep the essence of places like Costa Rica intact, while distributing tourism benefits more equitably. Melanie and Kathleen believe education is key for travelers, agents, and partners so that everyone can make better, more aware choices. Resources: Website: www.exploretheamericastravel.com Instagram: https://www.instagram.com/exploretheamericastravel/ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more o​f. Here is a quick tutorial on how to leave us a rating and review on iTunes!

Salad With a Side of Fries
Slow Mornings for Perimenopause and Menopause (feat. Lara Frendjian)

Salad With a Side of Fries

Play Episode Listen Later May 6, 2026 43:00


Are your go-to health habits suddenly working against you? If you are in your 40s or beyond and wondering why everything you used to do no longer delivers results, this episode could change everything.Jenn Trepeck, host of Salad with a Side of Fries, sits down with registered holistic nutritionist and life coach Lara Frendjian to unpack why perimenopause symptoms demand a completely new approach to mornings, menopause weight loss, and daily metabolic health. Together, they explore how slow morning routines and smarter hormone balance strategies can transform energy, mood, and weight from the inside out.What You Will Learn in This Episode:✅ Why perimenopause symptoms can appear years before cycle changes, and how declining progesterone and erratic estrogen create a body that is more vulnerable to stress, weight gain, and hormone imbalance.✅ How a slow morning routine as brief as five minutes sends powerful signals to the nervous system, supporting circadian rhythm, reducing cortisol, and setting the tone for the entire day.✅ The surprising science behind caffeine and cortisol, including why delaying your first cup of coffee by at least 90 minutes can eliminate the afternoon energy crash and reduce dependence on stimulants.✅ Why fasted workouts may be doing more harm than good during perimenopause, and what a smarter pre-workout snack strategy looks like for protecting blood sugar stability and adrenal health.The Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into wellness and weight loss for real life, including drinking, eating out, and skipping the grocery store.TIMESTAMPS: 00:00 Introduction to perimenopause symptoms and why habits that once worked no longer serve women in midlife04:53 Lara's background and her journey from accounting to holistic nutrition 10:03 How progesterone decline begins around age 35 and why the stress bucket overflows as hormones shift during midlife11:10 The thermostat analogy: how daily habits function as signals that shape hormone balance 15:18 What a slow morning routine actually looks like, why it does not need to take long, and the case for avoiding your phone first thing20:02 Why delaying caffeine and cortisol disruption by 90 minutes or more reduces reliance on stimulants 22:39 The power of a protein-forward breakfast, the front-load eating method, and how blood sugar stability drives fat loss without dieting28:10 Fasted workouts during perimenopause: the signs your exercise is too stressful and when lower intensity movement is the smarter choice31:32 Pre-workout snack strategy, the role of electrolytes and mineral balance, and how eating before movement supports cortisol regulation33:13 Evening habits that affect the next morning, the 12-hour overnight fast, and why the circadian rhythm and sleep window are inseparableKEY TAKEAWAYS:

The Healing Heroes
Spring Re-Release: Awaken Your Healing Abilities with Acupuncture

The Healing Heroes

Play Episode Listen Later May 6, 2026 33:44 Transcription Available


Our Season 1 Spring Re-Release continues, and for the month of May, we're revisiting conversations all about finding peace in your Present. We're kicking things off with Hero Jacques in this Acupuncture 101 masterclass!-----Physical and emotional memories from past experiences often manifest as tension, pain, or other symptoms. Achieving peace with the ancient healing practice of acupuncture can help release these suppressed memories and restore balance within the body.In this episode, Hero Jacques Depardieu talks about the difference between spirituality and religion, how faith can change you, and the role spirituality can play in the darkest times. Jacques is nationally board-certified in acupuncture and traditional Chinese pharmacology and has been practicing for over 25 years.What You Will Learn:[00:01] Intro and a bit about our guest today, Jacques Depardieu [05:10] What is acupuncture, and why people reach out to Jacques[07:24] What happens in a typical acupuncture session[12:37] How needles in acupuncture facilitate and support healing [16:27] How Jacques has seen people heal from acupuncture [19:49] The moment Jacques realized he wanted to pursue acupuncture  [24:11] The biggest challenge Jacques faced going all into acupuncture [26:35] How acupuncture helps women heal and reconnect with themselves [29:53] Ways you can get into your body and start healing [31:41] Wrap up and end of the showLet's Connect!Jacques DepardieuWebsiteChandler StroudWebsite | LinkedIn | InstagramDownload a complimentary Healing Roadmap to discover our Past, Present, and Possible framework.Want personalized guidance for your healing journey? Book a call with Chandler!Mixing and editing provided by Next Day Podcast.Text message us questions, requests, or comments!

UNITED State of Women
327 - How to Grow Through the Waiting

UNITED State of Women

Play Episode Listen Later May 6, 2026 16:47


What do you do when life looks completely different than the picture you had in your head? In this episode Julie Deem opens up about the grief of unmet timelines and navigating seasons where progress feels invisible. If you've been struggling with disappointment, comparison, burnout, or feeling disconnected from your purpose, this episode will help you feel seen and hopeful again.What You Will Learn:How to navigate the emotional weight of unmet timelines and changing expectations.Why feeling stuck and actually being stuck are two very different things.The hidden ways growth happens during slower or uncertain seasons of life.How social media comparison can distort personal progress and self-worth.Practical ways to measure internal growth instead of only external success.Why root-building seasons are necessary before major breakthroughs happen.How to take small, faithful steps forward when clarity feels far away.The importance of support systems, community, and emotional safety during difficult seasons.FAQ:Why do I feel behind in life even when I'm working hard?Many people compare their behind-the-scenes struggles to other people's highlight reels. Growth often happens internally before external results become visible.What does it mean to be in a “root-building” season?A root-building season is a period of internal growth, healing, and preparation that may not yet show visible results externally.How can I keep moving forward when I feel discouraged?Start with one small step at a time. Momentum is built through consistent action, not giant leaps.Learn more about the latest tool for dynamic professionals in the self-improvement industry, LyfQuest. A mobile CRM platform that's uniquely made for you!Learn more at: https://lyfquest.io/Instagram:USW Podcast ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@uswkokomo⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Kalena James ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@yesitskalenajames⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Julie Deem ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@indymompreneur⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠--------------------------------------------------USW Kokomo ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Production by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠The Business Podcast Editor⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Credit Union Conversations
Checking In With Joe Hyatt of DFTC

Credit Union Conversations

Play Episode Listen Later May 5, 2026 23:16 Transcription Available


What does it take to build a thriving credit union business lending program in today's market? Mark Ritter sits down with Joe Hyatt of DFTC to unpack decades of experience in commercial lending, loan underwriting, and portfolio diversity. From navigating NCUA compliance to chasing treasury management goals, they share candid insights on what credit unions are doing right and where they still fall short. If you work in business lending, this conversation will hit close to home.What You Will Learn in This Episode: ✅ How credit union business lending has shifted from a rigid, prescriptive regulatory framework to a more flexible, opportunity-driven environment, and what that means for your program today.✅ Why strong credit administration, consistent independent loan review, and thorough annual reviews are the foundation of surviving and succeeding in an NCUA compliance examination.✅ How portfolio diversity, including a move toward C and I lending, small business lending, and treasury management, is reshaping how credit unions approach growth and member relationships.✅ Why credit union technology and emerging AI tools are no longer optional, and how embracing innovation will determine which programs lead and which get left behind.Subscribe to Credit Union Conversations for the latest credit union trends and insights on loan volume and business lending! Connect with MBFS to boost your credit union's growth today.TIMESTAMPS: 00:00 Joe Hyatt details DFTC's loan underwriting, training, and independent loan review services built for credit unions nationwide04:25 Reflecting on the early days of member business lending and the evolution of talent, tools, and portfolio limits 08:39 Joe outlines keys to NCUA compliance: strong policies, solid credit administration, and proactive loan workout planning12:50 Exploring portfolio diversification, treasury management, and why small-business lending competes with larger commercial real estate deals18:45 Some of the big differences for better or worse today versus the old days21:48 Joe's closing thoughts on portfolio diversity, AI adoption, and why credit union technology will separate tomorrow's leaders from the restKEY TAKEAWAYS:

The Alli Worthington Show
What the Most Successful Leaders Do Differently with Dr. Henry Cloud

The Alli Worthington Show

Play Episode Listen Later May 4, 2026 36:09


Join the  Uplift Community App TODAY!  Somewhere between the vision you have for your life and your actual Monday, things get complicated. You push harder, make a new plan, or quietly wonder if something is off. But what if the issue is not effort at all? What if the framework you need has been inside you the whole time? That is exactly what Dr. Henry Cloud unpacks in this episode, and it will reshape the way you think about goals, leadership, and why brilliant, capable people with great intentions still get stuck. Dr. Cloud is a clinical psychologist, a New York Times bestselling author of more than 45 books, including Boundaries, and one of the most trusted voices in leadership and human performance. For three decades, he has been in the room with Fortune 500 CEOs, elite athletes, and top performers, helping them understand why progress stalls and how to regain momentum. His newest book builds a performance framework straight from the architecture of the human body. It turns out God designed the most sophisticated achievement system ever created, and it is already in you.   What You Will Learn in This Episode The five-part framework your brain and body use to move from here to there, and why most people only use two or three Why a vision without the right components cannot do the job it is meant to do What happens in your brain when desire, clarity, and direction finally align How patterns shape identity, and why solving problems quickly is essential for growth Why AI can hand you a twelve-page business plan but cannot reveal your blind spots The difference between measuring activity and measuring results, and why confusing the two keeps you stuck Why you will never outgrow needing a coach, no matter how successful you become   Timestamps: (3:18) - Dr. Cloud explains what he means when he says the human body knows best (4:12) - The factor analysis of all leadership and performance research (it collapses into 5 categories) (4:42) - The faith question: Did God design laws of performance the way there are laws of physics? (5:13) - "He did start a business. And he called it a body." (5:52) - Ephesians 4 and the guiding metaphor for the whole framework (7:07) - The five components, introduced (8:00) - Component 1: Vision (what only the human prefrontal cortex can do) (8:56) - Component 2: Engaging the talent your vision actually needs (09:35) - Component 3: Strategy and plan (and why doing a lot of stuff without a plan fails) (12:30) - Component 4: Measurement and accountability (13:01) - Component 5: Fix it quickly (why patterns become identity) (15:05) - Why no one builds something significant alone (16:30) - The neuroscience of the "observing ego" and why getting above your work matters (19:48) - AI, blind spots, and why a machine can't tell you what you can't see in yourself (20:35) - Why everyone has a business plan, and no one is executing (25:04) - What adjusting the right way actually looks like (it's not pushing harder or quitting) (28:06) - The 80/20 rule applied to your activities: only 20% of what you're doing actually moves the needle (29:31) - Ask "why didn't we do it?" before "do more of it."   WATCH ALLI  ON YOUTUBE   Links to great things we discussed:  Dr. Henry Cloud's Website Dr. Henry Cloud's Books: Your Desired Future & Boundaries Dr. Henry's Product Recommendation: Salomon Shoes Function Health Uplift App Wise Woman Era I hope you loved this episode!

Build a Better Agency Podcast
552 Virtual Event Monetization and Lead Generation with Kevin Sanderson

Build a Better Agency Podcast

Play Episode Listen Later May 3, 2026 56:23


Welcome to another episode of Build a Better Agency! This week, host Drew McLellan sits down with virtual event expert Kevin Sanderson to unravel the secrets behind leveraging online summits to grow your agency—and your client's business. With over 30 virtual summits under his belt, Kevin Sanderson brings his firsthand knowledge of creating, marketing, and monetizing virtual events, making this episode a must-listen for agency owners seeking innovative ways to expand their reach. Kevin Sanderson walks listeners through the different types of online events, from single-presenter webinars and dynamic panels to robust, multi-day virtual summits. He reveals how bringing together subject matter experts not only delivers value-packed content for attendees, but also allows hosts to tap into new audiences by leveraging each speaker's network. Along the way, Drew McLellan and Kevin Sanderson dig into practical event logistics, the importance of aligning with the right speakers, and strategies for ensuring that your virtual events rise above the saturated online landscape. The conversation doesn't stop at planning. Kevin Sanderson shares actionable insights about various revenue models, from free registration with VIP upgrades to boosting value through digital bonuses, and the critical role of post-event nurturing in building long-term relationships and clients. You'll also hear guidance on pricing these services for your agency or clients, plus essential lessons learned so you can sidestep the common pitfalls of virtual event planning. If you're looking for creative ways to build authority, grow a targeted list, or even add new service offerings for your agency clients, this episode is packed with real-world tactics and inspiration. By the end, you'll be ready to rethink how virtual events can become a high-impact tool in your agency's growth arsenal. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn How to structure virtual summits with 15-20 speakers for maximum impact and manageable coordination Why email promotion from speakers dramatically outperforms social media for driving event registrations The revenue model that combines free registration with strategic upsells to VIP access passes How charging even a nominal fee ($5-$10) increases attendee engagement by 2.5-3x compared to free events The follow-up system that generated $99,000 in monthly recurring revenue through strategic webinar funnels Why virtual summits open more collaboration doors than traditional networking approaches How to leverage speaker partnerships to access audiences you couldn't reach through paid advertising The key criteria for selecting speakers who will both deliver value and actively promote your event How agencies can package virtual summit services for clients in specific industries or niches

Wickedly Smart Women
Reinventing Your Career Path with Megan Applegate – Ep.374

Wickedly Smart Women

Play Episode Listen Later Apr 29, 2026 31:18


What happens when you wake up one day and realize the career you built no longer fits your life? In this episode of Wickedly Smart Women, host Anjel B. Hartwell welcomes Megan Applegate, Career Strategist, Certified Personal Consultant, and the founder of Career Blueprint Solutions.  Megan shares her powerful journey from a 20-year corporate career in hospitality to building her own business in recruiting and career strategy. What started as a feeling of disconnection and burnout turned into a bold leap into entrepreneurship, without a clear roadmap. This conversation is a must-listen for anyone feeling stuck, questioning their career direction, or ready to make a change but unsure where to start.   What You Will Learn: How to recognize the signs that a career is no longer aligned and what to do next. What it means to shift from being a job seeker to someone who attracts opportunities. How to identify and articulate transferable skills when changing industries. Why proficiency in a role does not always equal passion or fulfillment. How to build confidence by understanding your true market value. What it takes to become "market ready" before making a career move. How to navigate career transitions without waiting for a breaking point. Connect with Megan Applegate Career Blueprint Solutions https://www.careerblueprintsolutions.com/   Connect with Wickedly Smart Women® Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on Instagram Wickedly Smart Women Facebook Community Wickedly Smart Women Store on TeePublic [5X Award-Winning Book] Wickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds Email: listeners@wickedlysmartwomen.com

Destination On The Left
474. The 100th Anniversary of Route 66, with Rhys Martin

Destination On The Left

Play Episode Listen Later Apr 29, 2026 26:54


On this episode of Destination on the Left, I talk with Rhys Martin, President of the Oklahoma Route 66 Association and Preserve Route 66 Manager for the National Trust for Historic Preservation. We explore the fascinating history and ongoing cultural impact of Route 66, and how this 2,448-mile linear village has driven economic growth and inspired travelers around the world for nearly a century. As Route 66 gears up for its Centennial Celebration, Rhys shares behind-the-scenes insights on managing a celebration of this magnitude, the creative events planned along the legendary highway, and how local and national organizations are working together to secure Route 66's legacy for future generations. What You Will Learn in This Episode: How Rhys became passionate about Route 66 and took on leadership roles in both local and national organizations dedicated to its preservation Why Route 66 remains a powerful economic engine and cultural icon for communities What makes the centennial celebration of Route 66 such a significant milestone How planning such a widespread, multi-state centennial collaboration is managed How communities along Route 66 have adapted to changes over time, reinventing themselves to stay vibrant and relevant after the highway was bypassed Why increased communication and collaboration among state associations, local businesses, and international partners is crucial to ongoing success What creative and large-scale events, like the Capitol Cruise and national caravans, are being organized to celebrate Route 66's 100th anniversary How the Route 66 experience builds authentic connections between travelers, communities, and cultures Cultural Legacy of Route 66 Route 66 is a linear village, a chain of communities bound together by shared history and mutual destiny. Its legacy is evident in the preservation of historic theaters, vintage motels, quirky museums, and neon-lit diners, all lovingly maintained by local volunteers and business owners committed to keeping the legend alive. Over time, especially as interstates bypassed many towns, Route 66 evolved, communities that once faced decline have reinvented themselves as hubs of nostalgia and culture. Planning the Centennial With eight states and thousands of miles to coordinate, the Route 66 Centennial is a massive collaborative endeavor. Rhys shares how, since the 1980s, state Route 66 associations have formed a grassroots network, filling the organizational gap left when the federal designation was removed in 1985. These groups work together to create unified celebrations, coordinate marketing efforts, and share resources, exemplifying how communication and a shared purpose can overcome even vast geographical distances. The centennial plans include an ambitious Capital Cruise in Tulsa, aiming for a Guinness World Record with over 3,000 classic cars, cross-country caravans, and international motorcycle tours. The centennial is as diverse and dynamic as the road itself. Lessons in Partnership and Unity At the heart of Route 66's success is partnership, communication, and an ethos of shared benefit. What happens in Oklahoma brings value to New Mexico and Texas, and vice versa. The route becomes a metaphor for unity, proving that travel, when rooted in conversation and curiosity, can bridge differences and create genuine human connection. Resources: Website: https://oklahomaroute66.com/ Website: https://route66centennial.org/ Instagram: https://www.instagram.com/oklahomaroute66 YouTube: https://www.youtube.com/channel/UCj-jbzQdNt4g2eqSIqTG2mQ We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more o​f. Here is a quick tutorial on how to leave us a rating and review on iTunes!

Salad With a Side of Fries
90s vs Now

Salad With a Side of Fries

Play Episode Listen Later Apr 29, 2026 48:17 Transcription Available


Today's episode is a blast from the past. Think back to your favorite childhood snacks: Lunchables, Dunkaroos, SlimFast bars, and fat-free everything. Did these foods quietly wire you for a lifetime of complicated food choices? If you've ever wondered why you're chasing charcuterie boards and still tracking diet trends, this episode will hit differently. Jenn Trepeck of Salad With a Side of Fries opens the snack drawer of nostalgia and compares iconic 90s foods side by side with their modern counterparts, reading actual ingredient labels from both eras. From Slim Jims to grass-fed jerky, from Crystal Light to electrolyte packets, the names have changed, but the marketing playbook looks surprisingly familiar. The 90s were a wild time for nutrition, and the truth about what was actually in these foods might shock you. This one is equal parts fun, eye-opening, and genuinely useful.What You Will Learn in This Episode:✅ How the fat-free diet culture of the 90s quietly transformed into today's protein-packed wellness obsession, and why they are more similar than different.✅ The shocking differences in food labels from the 90s versus today, using real ingredient comparisons from Wonder Bread, Kraft Mac and Cheese and McDonald's French Fries.✅ Why do so many modern processed foods contain lab-made additives, cheaper fillers, and synthetic ingredients and what economic incentives are driving those formulations?✅ How the thin ideal has returned with new tools, including GLP-1 medications and social media, echoing the same harmful messaging that defined 90s diet culture.The Salad With a Side of Fries podcast, hosted by Jenn Trepeck, explores real-life wellness and weight-loss topics, debunking myths, misinformation, and flawed science surrounding nutrition and the food industry. Let's dive into wellness and weight loss for real life, including drinking, eating out, and skipping the grocery store.TIMESTAMPS: 00:00 Welcome to a nostalgic deep dive into 90s diet culture and iconic snack foods04:34 Blast from the past: Hamburger helper, fruit roll-ups, Shake ‘n Bake, Lunchables and Kids Cuisine09:18 Comparing SnackWell's to today's Halo Top and the evolution of "guilt-free" processed foods10:47 From SlimFast bars to protein shakes, how fat-free diet culture shaped a generation's eating habits and the upgrade from mystery meat to clean protein-packed snacking12:32 I Can't Believe It's Not Butter and spray dressings; then versus now in food additives and fats15:32 Dunkaroos to Nutella Dippers and Capri Sun to cold-press juice, beloved nostalgia snacks revisited20:37 Reading real food labels, Wonder Bread's original ingredients versus today's chemical-laden version and Kraft Mac and Cheese24:36 McDonald's French Fries in 2000 had three ingredients; today's list is a chemistry lesson28:22 Food dyes and how to change the food industry33:42 Diet culture is back, the return of the thin ideal, heroin chic, and skeletal beauty standards driven by social media36:15 Biohacking, orthorexia, and GLP-1 medications and new names for the same old diet culture pressure39:19 Is 90s nostalgia fueling heroin chic, or is heroin chic fueling 90s nostalgia43:13 Processed food chemicals, plastics, and rising colon cancer rates and the long-term health cost of 90s snack foods44:01 Convenience culture of the 90s versus today KEY TAKEAWAYS:

Service Business Mastery - Business Tips and Strategies for the Service Industry
How to Optimize and Automate Your Home Service Business

Service Business Mastery - Business Tips and Strategies for the Service Industry

Play Episode Listen Later Apr 29, 2026 57:19


Most home service business owners are excited about automation, AI, and new technology. But here's the problem… They're implementing tools before fixing their processes. In this episode of Service Business Mastery, Tersh Blissett sits down with Nathan Whittacre, CEO of Stimulus Technologies, to break down what actually works when it comes to optimizing and automating your business. Nathan shares decades of experience helping companies implement technology the right way and explains why most tech investments fail. What You Will Learn in This Episode Why automation without optimization creates bigger problems The biggest mistakes business owners make when adopting technology How to identify what processes should be improved first Why culture and leadership matter more than the tools themselves The real cybersecurity risks facing home service businesses today Simple ways to protect your business from costly attacks When you should handle IT yourself vs hiring outside help If you've ever bought software that didn't deliver results, or you're trying to scale with automation, this episode will save you time, money, and frustration. Timestamps 00:00 Implementing technology and cultural change 06:36 Finding technology solutions that fit 08:36 Importance of optimizing before automating 11:12 Optimizing and automating with ERP 14:19 Discussing leadership and habit formation 18:28 Engaging clients with tech solutions 21:02 Addressing leadership communication gaps 27:31 Setting up basic online security 28:18 Managing business growth complexities 34:01 Impact of AI on Technology 35:43 Dealing with a social media hack 40:48 Social media hacker tips 43:39 Protecting your personal information 47:51 Employee bank account changes 49:07 Importance of slowing down decisions 51:59 Checking your spam folder 55:57 Wrapping up with show notes Follow the Host and GuestTersh Blissett: https://www.linkedin.com/in/tershblissett/ Nathan Whittacre: https://www.linkedin.com/in/nathanwhittacre/ Stimulus Technologies: https://www.linkedin.com/company/stimulus-technologies/ Connect with Us LinkedIn - https://www.linkedin.com/company/service-business-mastery TikTok - https://www.tiktok.com/@servicebusinessmastery Facebook Group - https://www.facebook.com/groups/servicebusinessmasterypodcast Instagram - https://www.instagram.com/servicebusinessmasterypodcast This episode is kindly powered by: UpFrog: upfrog.com MarketStorm is an AI-powered advertising platform. Results vary by market, budget, and campaign configuration: https://marketstorm.ai/ Get Your 14-Day Free Trial with CallRail!: https://www.callrail.com/sbmpod CompanyCam: https://companycam.com/ Breezy: https://getbreezyapp.com/ Your calls hold the key to growing your business. PhoneTAP gives you instant AI analysis, real customer lifetime value, and tools to coach your team. Learn more: phonetap.ai/demo   

The Healing Heroes
Spring Re-Release: Spirituality, Religion, and the Rhythm of our Lives

The Healing Heroes

Play Episode Listen Later Apr 29, 2026 49:05 Transcription Available


We're back with another special, Spring re-release! Take a listen to our very first conversation with Hero Rev. Lizzie. In April, we explored past episodes that dealt with ... well, the Past! Stay tuned for May, when we'll revisit conversations centered around finding peace in the Present.-----Spirituality and religion provide a framework for understanding the divine through patterns of prayer, rituals, and community support that help us navigate both the ordinary and extraordinary moments. Whether through the solace of personal meditation or the solidarity of communal worship, these practices can ground us and bring us closer to understanding our place in the world and our relationship with the divine.In this episode, Hero Rev. Lizzie McManus Dail explains the differences between spirituality and religion, how faith can change you, and the role spirituality can play in the darkest times. Lizzie is passionate about the evangelism of a God who makes each of us for joy, which is why you might see her doing silly dances and talking about church history on Instagram and TikTok with her over 70K followers.What You Will Learn[05:49] What spirituality is and how it differs from religion [07:28] How spirituality helps when navigating grief and difficult times [15:10] The complaint prayer to finding peace[17:57] Why God didn't intervene in that tragic experience [21:43] How spiritual conversations help us reconnect with ourselves and find peace  [29:03] Lizzie's turning point to becoming an ordained priest[37:36] About Jubilee church and the work Lizzie does as a priest[42:06] How to be more spiritual in your life through the Ignatian examination  Let's Connect!Rev. Lizzie McManus DailWebsite | InstagramChandler StroudWebsite | LinkedIn | InstagramHappiness Academy is now Healing Heroines, a signature space for women who are ready to feel more grounded, more peaceful, and more aligned — inside and out. Download a complimentary Healing Roadmap to discover our Past, Present, and Possible framework.Want personalized guidance for your healing journey? Book a call with Chandler!Mixing and editing provided by Next Day Podcast.Text message us questions, requests, or comments!

Build a Better Agency Podcast
551 Scaling Agency Operations with Yoni Kozminski

Build a Better Agency Podcast

Play Episode Listen Later Apr 26, 2026 57:28


Welcome to a new episode of Build a Better Agency! This week, Drew McLellan invites Yoni Kozminski, CEO and co-founder of Escala, for a candid and transparent discussion that takes you behind the scenes of agency operations, scalability, and owner independence. Drew opens up about AMI's own journey towards better systems and processes, and together, they explore what it really takes to future-proof an agency so it can thrive through to 2030 and beyond. In this episode, you'll hear Yoni Kozminski break down why most agency owners unintentionally become the biggest bottleneck in their own business. He shares his perspective as a "recovering agency guy" and reveals Escala's proven framework for assessing agency maturity and organizational health. Drew and Yoni walk listeners through the critical stages Escala uses to help agencies transform: assessment, design, and implementation, all aimed at making your agency less dependent on you—and more profitable. The pair dig deep into the practical realities of creating lasting change, from tackling tribal knowledge and heroics to putting real systems in place that reduce owner burnout. They'll discuss concrete strategies for documenting processes, measuring owner involvement, and empowering team members at every level. Plus, Drew shares firsthand what it's like to face a "ruthless assessment" of your agency's internal operations—and how that clarity is a gamechanger for growth. If you're ready to move past hustle and improvisation toward an agency that runs smoothly without you, this episode is your roadmap. Don't miss the honest conversation and actionable takeaways, along with special resources designed to help you start your own agency self-diagnosis. Dive in and start building a business that lets you make a bigger impact—without being trapped in the day-to-day. What You Will Learn How to assess your agency's true dependence on you using the 1-5 maturity scale Why the Build-Manage-Execute index reveals where owners get stuck in the wrong activities The top-down methodology for creating systems that actually scale your operations How to identify and eliminate tribal knowledge that creates operational bottlenecks Why validation sessions with cross-functional teams reveal hidden process breakdowns The framework for transitioning from heroic execution to strategic visioning How to build offshore capabilities that multiply your onshore team's effectiveness Why agencies must shift from owner-centric to metrics-driven decision making The assessment process that reveals exactly where your scaling gaps exist

Wickedly Smart Women
Making Bold, Smart Decisions with Dr. Crystal Gifford – Ep.373

Wickedly Smart Women

Play Episode Listen Later Apr 22, 2026 30:25


What if the decision that changes everything isn't about leaving your job but about how you think? In this episode of Wickedly Smart Women, host Anjel B. Hartwell welcomes Dr. Crystal Gifford, CEO of EdgeTech Global, a pioneering force in educational leadership, curriculum development, and EdTech integration. This conversation goes deeper than "just leap." It explores the internal and external variables that shape major life decisions, the importance of trusting yourself, and how to build a business that aligns with your values instead of burning you out. If you've been questioning whether it's time to pivot, evolve, or step into something bigger, this episode will help you think more clearly, decide more confidently, and move forward with intention. What You Will Learn: How to recognize the signs that it may be time to make a career or business transition. What factors to consider before deciding to leave a corporate or structured role. How to break down complex decisions into clear, manageable parts. What role self-trust plays in making confident and aligned choices. How personal values influence business and leadership decisions. What it takes to move from employee mindset into entrepreneurial thinking. How decision-making impacts long-term success in business and life. Connect with Dr. Crystal Gifford Edgetech Global https://edgetechglobal.com/  Connect with Wickedly Smart Women® Wickedly Smart Women Wickedly Smart Women on X Wickedly Smart Women on Instagram Wickedly Smart Women Facebook Community Wickedly Smart Women Store on TeePublic [5X Award-Winning Book] Wickedly Smart Women: Trusting Intuition, Taking Action, Transforming Worlds Email: listeners@wickedlysmartwomen.com

Build a Better Agency Podcast
Ep 550 Five Opportunities for Agency Evolution with Drew McLellan

Build a Better Agency Podcast

Play Episode Listen Later Apr 19, 2026 34:01


Welcome to another energizing solo episode of Build a Better Agency! This week, host Drew McLellan draws on his 25+ years of agency experience to deliver both a rallying cry and a clear-eyed reality check for independent agency owners: the chaos swirling around AI, consolidation, and economic uncertainty isn't the threat it appears to be — it's an invitation. For owners who are willing to evolve, this may be the best decade in history to run an independent agency. Diving deep into the macro forces reshaping the industry, Drew McLellan unpacks the five trends that every agency owner needs to understand right now — from the collapse of institutional trust landing squarely in your lap, to the cracks forming inside the big holding company networks, to the seismic shift in how clients find and hire agencies. He shares data from AMI's own 2026 Agency Edge Research alongside findings from the Edelman Trust Barometer, painting a compelling picture of why independent, niche, founder-led boutiques are uniquely positioned to thrive while the giants stumble. Beyond the trends, Drew maps out five concrete opportunities your agency can pursue in the next three to ten years — from repositioning as a strategic advisor rather than a vendor, to monetizing AI the right way, to riding the in-house reversal as brands unwind internal teams they can no longer sustain. You'll hear real data on what's happening to AGI per FTE, why generalist agencies are losing ground, and what the consulting world can teach us about where agency revenue is headed next. If you're tired of feeling anxious about the future and ready to see the opportunity hiding inside the uncertainty, this episode is essential listening. Whether or not you make it to the Build a Better Agency Summit in May, Drew McLellan's guidance will challenge you to stop waiting for the dust to settle — and start building the agency you actually want to own. A big thank you to our podcast's presenting sponsor, White Label IQ. They're an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here. What You Will Learn in This Episode: Why this is the best decade to own an independent agency for those willing to evolve their business model How consolidation among holding companies creates lucrative opportunities in the neglected middle market segment Five major opportunities that will define successful agencies over the next decade Why AI adoption gives small shops the sophistication level that previously required holding company resources How to transform from vendor relationships into strategic advisor partnerships that command premium pricing The specialization imperative that delivers 10-20% higher margins than generalist agencies Why your agency is positioned as the most trusted entity in the new economy How to monetize AI properly by focusing on outcomes rather than tool usage The workforce evolution requiring fewer FTEs but more strategic value creation