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In this powerful episode, I sit down with David Bland to explore his entrepreneurial journey and the Effective Market Testing (EMT) process transforming how businesses grow.
Our guest today on the podcast brings with her a wealth of product building experience, all the way from ideation to execution and beyond. Throughout her career, she implemented product validation through testing and experimentation at organizations such as AOL, The Weather Channel, Polar Steps, Mews and others. Meet Chantal Botana, Fractional CPO & Product Coach at Product Evangelist., and facilitator of the Product Experiment Garage. Together with her business partner Maurice McGinley, Chantal facilitates this monthly online community of practice, solving participants' experiment design challenges, where the audience are product managers, developers, designers, and researchers. And it's free to join!The sessions work very simply - all participants start with pitching their current challenge. Then everyone votes for the one challenge that they will work on for the remainder of the workshop. And then, the challenge is broken down to cover the 4 habits of good experimentation.Join Matt and Moshe as we learn from Chantal about:Her way into product management, leading her to coaching and founding The Product EvangelistWhere most experiments are breaking downThe 4 habits of good experimentation:Break down assumptionsCrafting and running small smart experimentsExtract insightsMake a decisionWho the workshop is for and what value they get from itHow can teams that are not empowered still experiment?The importance of critical thinking in the age of AISome of Chantal's go to toolsAnd much more!You can connect with Chantal at:LinkedIn: https://www.linkedin.com/in/cbotana/ email: chantal@productevangelist.co Website: https://www.productevangelist.coFree 60 min Product Experiment Garage: https://product-garage.eventbrite.comAssumptions & Experiments Guide (with some free resources). In the guide, you'll find links to Giff Constable's Truth Curve and David Bland's GPTs, which are discussed on the podcast. https://docs.google.com/document/d/1cIRKpZ6cv6LWYUsRSrOFRTllFSCMSNJVi2PVS1WUACg/edit?usp=sharingYou can find the podcast's page, and connect with Matt and Moshe on Linkedin: Product for Product Podcast - linkedin.com/company/product-for-product-podcastMatt Green - linkedin.com/in/mattgreenanalytics/Moshe Mikanovsky - linkedin.com/in/mikanovsky/Note: any views mentioned in the podcast are the sole views of our hosts and guests, and do not represent the products mentioned in any way.Please leave us a review and feedback ⭐️⭐️⭐️⭐️⭐️
In this conversation, Chris Hood shares his diverse background in storytelling across various media, including movies, video games, and digital marketing. He emphasizes the importance of storytelling in engaging consumers and how it connects to business strategies. The discussion explores the iterative nature of game development, the significance of customer feedback in marketing, and the evolving role of AI in media. Chris also highlights the challenges of balancing creativity with market demands and the necessity of testing ideas with real audiences.
In this conversation, David J Bland and Erich Archer discuss the intersection of AI and video production, exploring how AI tools are transforming workflows, the importance of iterative testing, and the future of content creation. Erich shares his journey from traditional video production to leveraging AI for efficiency and creativity, emphasizing the need for human reflection in the process. They also touch on the evolving landscape of video tools and the potential for AI to generate novel insights and ideas.
In this conversation, David J Bland and Michael Clifford discuss the intersection of habitat design, conservation, and design thinking. Michael shares his unique journey from zookeeper to strategy director for Reverse the Red, a global coalition aimed at halting species extinction. They explore the importance of challenging assumptions in habitat design, the role of observation in understanding animal behavior, and the need for context-specific strategies in conservation efforts. The conversation emphasizes the significance of collaboration, the necessity of creating environments conducive to desired outcomes, and the value of indigenous knowledge in addressing biodiversity loss.
Why are we wasting spaghetti? It's delicious! We shouldn't be throwing it at the wall...Well Ryan "Big Brain" Lucht definitely is a big time lover of playing with food. And he makes a compelling argument for spaghetti testing, which delved into conversations into prioritization frameworks, should we TRY to "test everything," and other topics.We got into:-Spaghetti testing (Should you do it? Or nah?)- Pure experimentation jobs are hard. And you'll have to fight a LOT. But Ryan and Shiva have tips to help you on this journey- What we can (and can't) learn from big companies who have mature testing programsTimestamps:00:00 Episode Start02:31 What Is Spaghetti Testing?09:33 Ryan Argues More "At Bats" (Tests) Needs To Be Priority (And He May Have A Point...)19:30 There Are Some Major Things We Can Learn From Mature Experimentation Programs26:10 Ryan Explains Experimentation Roles Can Be Frustrating and Demoralizing (WE KNOW RYAN....WE KNOW)33:44 More Exploration to Things We Can Learn from Mature Experimentation Programs43:51 Shit You Need to Know: David BlandGo follow Ryan Lucht on LinkedIn.- https://www.linkedin.com/in/ryanlucht/And check out some of the cool thought leadership on Experimentation hosted by Eppo:- https://www.geteppo.com/outperformMake sure you go follow David Bland and check out his post too!- https://tinyurl.com/FromAtoB-DavidIf you have listener questions, submit them at https://tinyurl.com/askfromatob for a chance to be featured too!
In this engaging podcast episode, David J Bland hosts Bruce McCarthy and Melissa Appel, who share their insights on product management, stakeholder alignment, and the journey of writing their new book, 'Aligned.' They discuss the challenges of managing stakeholders, the importance of face-to-face communication, and the iterative process of testing ideas and content for their book. The conversation also dives into marketing strategies post-publication and the exploration of new audiences and formats to enhance the book's impact.
In this conversation, Amer Abu Khajil shares his journey from civil engineering to the tech world, emphasizing the parallels between building physical structures and developing products. He discusses the importance of testing and validation, drawing lessons from his engineering background, and outlines the process he created at TTT Studios for product development. Amer highlights the distinction between problem and solution validation and offers techniques for conducting effective customer interviews, ultimately stressing the need for a structured approach to understanding customer needs and segmenting them effectively. We explore the journey of building Perceptional, a tool designed to enhance user research through AI. Amer and David discuss the importance of understanding customer segments, the process of validating ideas, and the balance between automation and human interaction in research. Amer shares insights on product development, testing methodologies, and the challenges of creating a sustainable business model in the startup landscape.
My guest today is Cecilie Skjong, Investment Manager at Skyfall Ventures - a Norwegian early-stage venture capital fund.As a founder, nailing your pitch, thinking big and challenging yourself to be more visionary, and quickly testing your ideas to get a sense of the market pull are crucial.And the same applies to a cross-functional team building a new product in a scale-up. The same applies to a product leader leading a new opportunity in a large organization.After being exposed to hundreds of pitches and investing in several early-stage ventures, Cecilie shared with me:* Characteristics of great founding teams* The importance of drive and resilience when testing ideas and building products* Early signs of market pull* Thinking big and the importance of Vision* How to craft a great pitch* The power of Founder-led Sales* The importance of understanding your macro trends (Waves)* The state of the Norwegian startup scene* And moreIf you're a founder, I recommend pairing this episode with:* Episode 1: Testing Ideas with David Bland, co-author of the book Testing Business Ideas written together with Alex Osterwalder* Episode 9: Understanding Jobs to be Done with Bob Moesta, co-creator of the JTBD framework together with Clayton Christensen* Episode 19: Nailing your Positioning with April Dunford, bestselling author of one of the most well-known marketing books out there This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit afonsofranco.substack.com
In this conversation, David discusses his journey with Lawline, the largest provider of online continuing legal education in the U.S. He shares insights on building resilience in business, the importance of experimentation in product development, and navigating pricing strategies. David also highlights the role of conferences in fostering B2B relationships and the balance between B2B and B2C strategies. We explore the transformative power of experimentation in business, particularly in the context of legal education and the integration of AI. We discuss the importance of understanding customer behavior, the challenges of operating within regulatory constraints, and the need for innovative approaches to education and service delivery. The dialogue emphasizes the value of shutting down non-viable projects to increase efficiency and the potential of new technologies to enhance learning experiences.David concludes with reflections on launching his own podcast as a personal growth experiment.
In this conversation, David J Bland and Lex Roman explore the evolution of experimentation in tech, discussing how perspectives on experimentation practices have shifted over the years. They dive into the role of social proof, ethical considerations, and the balance between experimentation and actionable insights. Lex shares her experiences working with non-tech industries, particularly journalism, and the challenges of measuring marketing effectiveness. The discussion wraps up with Lex's innovative approach to helping journalists grow their reader subscriptions and the creation of a playbook for success.
In this conversation, Jeff Gothelf and Josh Seiden discuss their journey in scaling their training business, focusing on the assumptions, risks, and testing methods they are employing. They share insights on the importance of community building, the challenges of filling workshops, and the balance between qualitative and quantitative success metrics. The discussion highlights the significance of cold outreach, learning from past experiments, and navigating uncertainty in entrepreneurship.
Eddy Connors, co-founder of Goodie Bag, shares his journey of creating a digital marketplace that connects consumers to local retail shops to purchase unsold food at a discounted price. The idea for Goodie Bag came from Eddy's gap year in Indonesia, where he witnessed the impact of plastic pollution and the need for sustainable solutions. Goodie Bag aims to reduce food waste, provide affordable options for consumers, and support local businesses. Eddy emphasizes the importance of understanding the needs of both partners and customers and continuously iterating to provide more value to the community.
Victoria shares her journey from working at big consulting firms to joining a company as it was being completely overhauled and reborn to survive and thrive post-AI.Wonder helps entrepreneurs and small businesses with desk research by providing them with curated information and insights. They navigate the risks of the rapidly evolving AI landscape and focus on the desirability, viability, and feasibility of their solution. They aim to be the go-to choice for their audience by offering expertise, credibility, and a comprehensive solution. Victoria emphasizes the importance of curiosity and asking the right questions in the research process. Victoria discusses the process of conducting desk research and how her company uses AI to provide valuable insights to clients. She emphasizes the importance of understanding customer needs and desires through constant contact and conversations. She also talks about the challenges of testing and refining solutions, as well as the risks and uncertainties of working in the AI space. Overall, Wonder aims to simplify and aggregate information for clients, helping them make informed decisions.
Ali Jiwani shares his entrepreneurial journey, from starting a food delivery platform to building Slay School, a personalized learning platform. He discusses how he used data to predict success in his previous ventures and how he applied those insights to Slay School. Ali explains his approach to acquiring early customers through Reddit and Discord, and the importance of quick feedback loops. He also talks about the challenges of pricing and the vision for Slay School to revolutionize education by providing personalized learning paths for students.
Marc Wandler, the co-founder of Susgrainable, shares his journey of turning beer waste into sustainable flour and baked goods. He started the business as a student project and quickly learned from rapid feedback cycles. By sampling the product at farmers markets and cafes, he honed in on his target market and gained valuable customer feedback. He also leveraged media opportunities to generate buzz and attract customers. However, the COVID-19 pandemic posed challenges, and Marc had to adapt by observing the market and focusing on food service partnerships. Despite the difficulties, he remained committed to his vision and continued to innovate. Susgrainable was born out of the university and focused on learning about consumer packaged goods and non-dilutive funding opportunities. They secured non-dilutive money to build the foundation of the business and focused on scaling their flower production. They conducted A/B tests and gathered consumer feedback to inform their product development and packaging decisions. They also explored collaborations and partnerships to expand their impact. The next six months will be focused on managing risks, navigating potential partnerships and investments, and continuing to build towards their vision of creating impact through sustainability.
Maura Mitchell, a lawyer and MBA, shares her work at the Women's Business Development Center, helping micro businesses test their assumptions and scale. She guides entrepreneurs through a process of testing their early ideas using the Lean Startup Method and the business model canvas. Mitchell emphasizes the importance of market research and customer discovery interviews to validate assumptions and find product-market fit. She also highlights the value of accountability and mentorship in helping entrepreneurs navigate the early stages of their businesses. Mitchell's work includes supporting a retail incubator and coaching and education businesses. She envisions expanding her impact by providing connections and facilitating collaboration among entrepreneurs.
In this conversation, Janna Bastow, founder of ProdPad, shares her insights on testing pricing and packaging strategies. She discusses the importance of understanding the different roles and decision-makers in B2B purchasing, as well as the challenges of navigating the procurement process. Janna also talks about the evolution of pricing at ProdPad and the lessons learned from testing different packages and pricing structures. She highlights the value of customer feedback and the use of AI in product management. Overall, Janna emphasizes the need for product managers to focus on the core aspects of their role and leverage technology to automate repetitive tasks.
In this conversation, David J Bland interviews Andi Plantenberg about her experience with testing and experimentation, particularly in the context of NASA missions. They discuss the importance of testing early stage ideas, the challenges of navigating a culture of perfection and safety, and the need for fluidity and adaptability in the face of uncertainty. Andi shares insights from her work with NASA, including the use of simulated mission control rooms and the iterative design of software. She also emphasizes the importance of systems thinking and the need to address complex problems in a holistic way. Overall, the conversation highlights the value of experimentation in driving innovation and addressing the pressing challenges of our time.
Aaron Eden shares his background and experience with experimentation, particularly within Intuit's Design for Delight (D4D) and Innovation Catalyst programs. He discusses the importance of adapting the approach to fit the company's culture and the challenges of marketing and socializing the process internally. Aaron shares success stories, such as the development of SnapTax, and a failure story with the Quick Receipts project. He emphasizes the need for continuous testing and learning to drive innovation. Aaron Eden shares his experience with experimentation and innovation at Intuit. He discusses the importance of understanding customer behavior and aspirations, even when they may not align with their stated preferences. Aaron also talks about the challenges of driving innovation in a changing company culture and how he is working to reignite the innovation catalyst group at Intuit. He shares the success of a recent three-day workshop called Speed, where teams applied AI and velocity mindsets to deliver business impact. Aaron emphasizes the importance of using real ideas and providing career skills to participants, even if the ideas don't succeed.
Brandy and Craig discuss their collaboration and the challenges they faced in teaching entrepreneurship and de-risking startups. They highlight the importance of testing and iterating through customer interviews, surveys, and landing pages. They also emphasize the need to overcome biases and consider counterfactuals when evaluating risk. The success stories they share include students winning funding at Draper University and turning down investments to pursue their own vision. They discuss the process of scaling their program and providing support to entrepreneurs through events and resources. They also touch on the importance of questioning assumptions and guiding entrepreneurs to discover the gaps in their understanding. The conversation explores the importance of feedback and testing in entrepreneurship. It emphasizes the need to be open to feedback and willing to challenge assumptions. The hosts discuss the concept of being right versus being successful and the value of honest feedback. They also touch on the importance of understanding the problem and the customer before jumping into activities like advertising and landing page optimization. The conversation concludes with a discussion on the founders' initiatives, including Founder Fridays and Help a Startup Out.
Is the traditional view of product management losing its relevance in today's global landscape? Join us as we chat with Graeme Stuart, Head of Product at Aflac Northern Ireland and Co-founder of ProductTank Belfast, about his rich, two-decade-long journey through the evolving world of product management.Featured Links: Follow Graeme on LinkedIn | Deep Labs | Dovetail | John Cutler feature on The North Star Framework | 'Testing Business Ideas' - David Bland episode on The Product Experience Our HostsLily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She's currently Chief Product Officer at BBC Maestro, and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. She's worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily also founded ProductTank Bristol and runs ProductCamp in Bristol and Bath. Randy Silver is a Leadership & Product Coach and Consultant. He gets teams unstuck, helping you to supercharge your results. Randy's held interim CPO and Leadership roles at scale-ups and SMEs, advised start-ups, and been Head of Product at HSBC and Sainsbury's. He participated in Silicon Valley Product Group's Coaching the Coaches forum, and speaks frequently at conferences and events. You can join one of communities he runs for CPOs (CPO Circles), Product Managers (Product In the {A}ether) and Product Coaches. He's the author of What Do We Do Now? A Product Manager's Guide to Strategy in the Time of COVID-19. A recovering music journalist and editor, Randy also launched Amazon's music stores in the US & UK.
Kate shares her journey of building OneGuide, a platform that provides leverage to PE and VC firms. She initially started with a marketplace model, but realized that startups were not willing to pay for access to experts. She then pivoted to selling to PE and VC firms, offering them a centralized platform for resources and an extended network of experts. Kate discusses the challenges of selling to firms, the importance of testing, and the evolution of OneGuide's features. She emphasizes the need for patience and the willingness to iterate and adapt along the way.
Bio David is known for his ability to deliver inspiring and thought-provoking presentations that challenge audiences to think differently about innovation and product development. His keynotes and workshops are engaging and interactive, with a focus on real-world examples and case studies. David's message is relevant for entrepreneurs, executives, and organizations of all sizes and industries, and he illustrates concepts live on stage to leave attendees with concrete tools and techniques they can use to drive innovation and growth in their own business. Interview Highlights 02:00 Early Startups 02:45 Dealing with uncertainty 04:25 Testing Business Ideas 07:35 Shifting mindsets 11:00 Transformational leadership 13:00 Desirable, viable, feasible 14:50 Sustainability 17:00 AI 22:50 Jobs, pains and gains 26:30 Extracting your assumptions 27:30 Mapping and prioritisation 28:10 Running experiments Social Media LinkedIn: David Bland on LinkedIn Website: davidjbland.com Company Website: Precoil YouTube: David Bland on YouTube Books & Resources · Testing Business Ideas: A Field Guide for Rapid Experimentation (The Strategyzer Series): David J. Bland, Alex Osterwalder · Assumptions Mapping Fundamentals Course: https://precoil.teachable.com/p/assumptions-mapping-fundamentals/ · The Invincible Company: How to Constantly Reinvent Your Organization with Inspiration From the World's Best Business Models (The Strategyzer Series): Alexander Osterwalder, Yves Pigneur, Alan Smith, Frederic Etiemble · Value Proposition Design: How to Create Products and Services Customers Want (The Strategyzer Series): Alexander Osterwalder, Yves Pigneur, Gregory Bernarda, Alan Smith, Trish Papadakos · The Lean Startup: How Constant Innovation Creates Radically Successful Businesses: Eric Ries · Interviewing Users: How to Uncover Compelling Insights- 2nd Edition, Steve Portigal · The Mom Test: How to Talk to Customers & Learn If Your Business Is a Good Idea When Everyone Is Lying to You, Rob Fitzpatrick · Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers (The Strategyzer Series): Alexander Osterwalder, Yves Pigneur · The Four Steps to the Epiphany: Successful Strategies for Products that Win: Steve Blank Episode Transcript Intro: Hello and welcome to the Agile Innovation Leaders podcast. I'm Ula Ojiaku. On this podcast I speak with world-class leaders and doers about themselves and a variety of topics spanning Agile, Lean Innovation, Business, Leadership and much more – with actionable takeaways for you the listener. Ula Ojiaku Hello everyone. I'm really honoured and pleased to introduce David Bland as my guest for this episode. He is the best-selling author of the book, Testing Business Ideas, and he's also the Founder of Precoil, an organisation that's focused on helping companies to find product market fits using Lean Start-up, Design Thinking and Business Model Innovation. He's not a newcomer to the world of Agile as well. So, David, it's an honour to have you on the Agile Innovation Leaders Podcast. Thank you so much for making the time. David Bland Yeah, thanks for inviting me on, I'm excited to be here. Ula Ojiaku Right. So, where I usually start with all my guests, because personally, I am interested in the story behind the person - are there any happenings or experiences that have shaped you into who you are today? David Bland Yeah, I think through childhood, dealing with a lot of uncertainty and then ended up going to school for design. I thought I was going to go a different career path and then at the last moment I was like, I want to really dig into design and I think people were sort of shocked by that, with the people around me, and so I really dove into that and then I came out of school thinking, oh, I might join a startup and retire in my mid 20s, because this is a .com craze, everyone was making all this money. Obviously, that didn't happen, but I learned a lot at the startups and I was introduced to Agile really early on in my career at startups because we had to go really fast and we were in a heavily regulated industry so we couldn't break stuff and we had to have kind of processes and everything. I did that for a while and then I realised, wow, there were some people that could learn from my mistakes, and so we kind of switched coasts. So we were near Washington DC for a while, and then we moved to the San Francisco Bay Area, and I started working with companies there, and I was like, well, let me see if I can just really dig in, help people learn how to apply stuff and coach them through it, and that was around 2010 or 2011 or so, and I've been doing it ever since, and I think why I love it so much is that it kind of helps people deal with uncertainty, gives them a process to deal with uncertainty, and at the same time, I have a hard time with uncertainty. So maybe it's kind of a little bit therapeutic for me to help others deal with uncertainty as well. So yeah, I just love what I do. Ula Ojiaku And so you mentioned you don't like uncertainty, but helping other people deal with uncertainty helps you, that's interesting. Do you want to expand on that? David Bland I mean, I very much like my routines and everything, and I feel like I come at it from a process point of view. So when I'm dealing with uncertainties, like, oh, what kind of process can I apply to that? So I feel a little better about things, even though there's a lot of stuff outside my control, at least I can have kind of a process. So I feel as if, when I'm dealing with people, I feel all of this anxiety, they're working on a new idea, they're not sure if it's going to be any good or not, giving them a process to work through it together, I don't really tell them if their idea is going to be good or not because who am I to judge their ideas most of the time? It's more about, well, here's a process you can apply to all that stuff you're working through and maybe you can come up to some sort of investment decision on whether or not you should go forward with that idea. So I feel as if my demeanour and everything comes off as someone that you're like, oh, I can talk to this guy and he's actually going to respect me, and so I feel like my style plus the uncertainty bit fits together really well. So I have a style where I come into orgs and say, you have a lot of uncertainty, here's a process, you're going to be fine, we're going to work through it together and it tends to work out pretty well. Ula Ojiaku What comes across to me is that you give them tools or a process to help them hopefully come to an evidence-based conclusion without you having to share your opinion, or hopefully they don't have to have personal opinions imposing on whatever conclusion that is. David Bland Yeah, it's just a process. Ula Ojiaku And so what put you on the path to writing the book Testing Business Ideas, I was one of your students at the masterclass you and Alex Osterwalder ran during the covid lockdown, and you mentioned during that session, I don't know if you remember, that you probably went for a retreat somewhere, or you went on a hike as part of the writing process and that Alex gave you a hard time or something, so can you share your version of the story? David Bland Oh yeah, I mean it was a joy writing with him. I think one of the difficult times for me writing that book…So first Alex approached me writing it and eventually, I mean initially it was just going to be me and then I mean he needed to be involved and so he played a big role strategically in helping me kind of think about the book writing process because I've never written a book like this and then also had it published and also did the whole four colour landscape style, very visual book. It's not that you just write an outline and then you start putting in words, it's a very different process. So yeah, he pushed me a little bit during that process, I would say, he would challenge some of my ideas and say like, are you explaining this in a way that where people can understand, you know? And so I feel as if it was a very productive process writing the book with him. It took about a year I would say. I think the way it came about was it was pretty much from my coaching, born out of my coaching, because I was helping companies with a lot of uncertainty, early stage ideas and they would say well we're now going to have interviews and we're going to do surveys and we're to build the whole thing. And it's like, well, there's other things you could do that are beyond interviews and surveys. And so he and I were continuously talking about this, and it's like, well, if people are only comfortable doing interviews and surveys they're not going to address all their risk, they're going to address a part of their risk, but not, you know, there's so much more they can do. And so, we started thinking about, well, is there a book that we could put that together and give people a resource guide? So, it's more like a textbook or almost something you would read in a university. My editor, I just spoke to him a couple weeks ago, he's like, this is required reading at Stanford now, and some other places in the university programs. And so it's very much like a textbook, you know, but the reason we wrote it was, you know, to help people find a path forward, to find a way to go and de-risk what they're working on. And so I felt it was very ambitious to put that all into a book, and of course, it has some flaws, but I think for the most part, it does the job, and that's why it's been really successful. Ula Ojiaku It is, in my experience, very well laid out. It takes a lot of work to distill these ideas into something that seems simple and easy to follow. So I do concur, it's been very helpful to me as well and the ideas. In your book, in the flap, it says, okay, the number one job as an innovator, entrepreneur, a corporation, is to test your business ideas to reduce the risk of failure. And I think you've alluded it, you've kind of touched on that in explaining how your career has gotten you where you are today. But what, in your experience, do you find leaders and organisations missing the most when it comes to testing ideas? David Bland I think it's hard to unwind it all, because it goes back to how do you become a leader. And so, at least in Western, in the United States anyway, where I do some of my work, I feel as if it's very egocentric, it's very about what I can do and what I know. So there's a progression of becoming a leader where you grow up in an organisation because you have the answers, or at least you're able to convince people you know the answers, and then you're promoted and keep being promoted. And so when I'm coming in and saying, well, we might not know the answers, or we might need to test our way through and find the answers, it almost goes against that whole kind of almost like worldview you've built up or someone has built up over the years where it's about me. It has to be more than just about you as a person. It's like how do you enable leaders around you and how do you create more leaders around you and all that. And so I think where there's contradiction is this idea of, okay, I'm promoted to where I am because I have the answers, but now I want to enable people to test their way through things and find answers, and you almost need a feedback loop there of somebody that's willing to say, look, do you understand how you've unravelled some of this or how you've undermined things by saying, well, I know this is a good idea, so build it anyway. Or, that's not the test I would have ran, I would have done this other thing. You give people almost the benefit of your opinion, but they take it as marching orders, whether you realise it or not, and then it becomes this core of, why am I running tests at all because my leader is essentially going to tell me what to build. And so I think there's just some unpacking a bit of, well, I searched for the right answer in school and I was rewarded for that, and I went into business and I was rewarded for the right answer, and now we're telling you, there might not be a right answer, there are multiple right answers, and different paths and choices. And I think sometimes leaders have a hard time with that because it almost contradicts everything they've done in the past to be successful. Ula Ojiaku So, what I'm hearing you say David is that in terms of, even before we get testing the ideas, please correct me if I'm wrong, it's that there needs to be a mindset shift, a paradigm shift of, you know, what leadership is all about, it's no longer going to be about the person who knows the way, who knows all the answers and tells people what to do, but moving from that to saying, hey, I recognise I have limits and I may not have all the answers and I empower you all for us to work together to test our way to find what the right path or direction would be. David Bland Yeah, it's more about your leadership style and accountability. I think you severely limit what an organisation could do if everyone's relying on you for the answers. It's going to be really tough to scale that because if all answers have to come through you, then how do you scale? But also, it goes from transactional to transformational in a way. So transactional is, it's very much like, well, I want you to do something by this date on time, on budget, and on scope, and then basically hold you accountable to doing that, and then there's a very transactional level of leadership there. It's like, I asked you to do this thing, or told you to do this thing, you did this thing, so therefore I trust you. Where I'm trying get a bit deeper is, you know, well can you say, well, how do I empower a team to go find out what needs to be built, or if there's a real problem there, and then have them give me an account of, oh, we're making progress towards that, or you know what, we shouldn't go forward with this because this isn't worth pursuing, nobody has this problem, et cetera, and respecting their wishes or at least having a conversation about that. And so I think it does require a little bit of leadership. Looking at your style, looking at the words you use, looking at how you lead teams through uncertainty, which could be a little different than ‘I need this thing by this date and keep it under this cost and this scope' It's more about, well, we have an idea, we're not sure there's a market for it, can we go test that and see if there is and if it's viable for us and if we can actually do it? And it's a little different leadership style, and I think if you apply a transactional leadership style to trying to lead people through uncertainty, it just backfires, because it's very much like, run these experiments by this date, it doesn't empower the teams to be able to give an account of how they're addressing the risks. It's sort of a learning moment for leaders to say, oh, this leadership style that's worked really well for me in the past may not actually work really well for me here, it may work against me here in trying to drive out the uncertainty of this thing that we're trying to do. Ula Ojiaku So if I may just build on your response to the question. What, in your experience, has helped, or could help, a leader who's used to, and has been in the past up until now rewarded for that transactional leadership, to make the switch to a transformational leadership? David Bland I think asking them what they're worried about. I know people try to project confidence like they have the answers, but they don't, and so being able to be open, even if it's just a one-on-one, to say hey we have this thing where we think it might be a new business line or something that we're working on that's relatively new that we haven't done before, which is a lot of my clients, they're trying to do something that they haven't quite done before. It may not be too far away from what they're good at, but far enough away that they're worried, they're worried that it's not going to work. And so I try to get them and talk about what's keeping you up at night, what is worrying you about this, and then usually in the back of my head I'm saying, okay, what can I map that to? So I love the desirable, viable, feasible framing. I use it a lot from design thinking, user centre design. So if they're worried about the customer or there's not enough, you know, there's not really a job to be done there, I map that back to, okay, he's worried about desirability or she's worried about desirability. And if they're talking about, oh, we don't know if people will pay enough for this, or if we can keep costs low enough, you know, that's like I map it back to viability, right? And then if it's more about, I actually don't know if we're organised well enough as a company to do this and really execute on it and I map it back to feasibility. And then from there, it's more like, well how will we go test that since you're worried about it, rather than just build the whole thing and launch and see what happens. And so I try to kind of, I'd be really careful of the words I'm using and I'm trying to coach them into a moment where it's okay, just let's be open and transparent that it's not just about executing a bunch of things and then we're okay. It's more about, you know, what are we worried about and then how do we go address those worries sooner versus later. And so I try not to come at them with a bunch of canvases and a bunch of mapping tools and a bunch of stuff that would make them feel defensive because one, they probably have not had experience with those, and two, it's like, oh, this consultant's more interested in the tools than helping me, you know. So I try to use words that really kind of get at, what are you worried about and then how can we go test that and then kind of back away into the process from there? Ula Ojiaku Well, it does seem like you apply quite some psychology to the whole approach, because it's really about meeting people where they're at. And I am, just back to your point about viability, desirability and feasibility. There is a school of knowledge, I mean, you are the expert here, so I'm deferring, but there's a school of knowledge that would add also like the sustainability parts to it. Or do you think it's separate from those attributes when you're looking at ideas? David Bland Yeah. Well, I work on a lot of sustainable projects at the moment. Well, even over the last several years I've been working on companies trying to be more sustainable. So companies are manufacturing phones, they want their phones to be all recyclable materials, they want fully recyclable phones let's say. So I'm working on very cutting edge sustainability projects, but I still don't introduce it as another circle because I'm trying to keep it very simple. And so I know there are different flavours of it. I know some people add sustainability, some people add adaptability, some people add ethics, usability. Before I know it, it's just, you end up with seven circles and different themes, so I really try to keep it very simple. Even Alex and I talk about adaptability, because that was a theme that didn't quite make it into the book, but he talks about it in The Invincible Company, which is the book he wrote immediately after the one we wrote together. So I have ways of addressing those things, but I don't necessarily want to add a bunch of extra themes, because I feel like it's already challenging people with a bunch of ‘ility' words. I noticed they get confused even with the three. No matter how well I explain it, I'll see things like, things that are about building it, and reframed as desirability, and I'm like no, no, that isn't about the customer. I mean yes, of course we have to build what they need, but building it is more about feasibility. So even with the three I see people get confused so I just try to stick to the three as best I can, but basically we go into sustainability projects, still using those three, with sustainability top of mind. So I don't really call it out as a separate theme but I certainly take it into consideration when we're working on those projects. Ula Ojiaku Okay, just keeping it simple. Okay, thanks for that, David. So there are some instances where the people will consider probably are outliers to the known proven principles of design thinking, of product development, customer discovery. And I can't remember, I mean, I would have attributed it to the person, but I was just reading a tweet from someone who is known in the product development world and he was saying that if, he wouldn't have guessed that with the advent of or the popularity of Generative AI, that ChatGPT, according to his books, you know, broke all the rules of products, discovery products, development in the sense that there, and I wasn't aware that they were, Open AI was doing lots of market research to say, hey, what do you want from an AI assistant or Generative AI? But within months of releasing it to the public, they gained millions of users. So what's your thought on this? Would you say it was an outlier or is it that there were some principles working in the background that we are not aware of? David Bland I imagine there's a lot going on we're not aware of. It reminds me of the older conversations about the iPhone. There was this air of, Steve Jobs had this single brilliant idea about the iPhone and then willed it into being and then everyone, it was wildly successful, right? But I look at, even like the first iPhone as, in a way it was kind of a minimum viable product. I mean, the hardware was pretty solid, but the software, the OS was not. I mean, it didn't have really basic stuff that we would expect that we had on other things like Blackberries at the time. You couldn't copy and paste, there were some things that were missing and people viewed it as a toy and they kind of laughed at it, you know, and then they iterated on it. I would say it was about iPhone three or four, by the time they really started to get market fit with it, and then you see, you know, people you wouldn't expect with iPhones with their iPhone. You're like, wait a second, that person has an iPhone. But that took a while, you know. And I think with Open AI, it's kind of a, we're still in the early stages of a lot of this, I feel, and I'm not really sure how it's going to shake out, but I imagine, you know, they seem to be very iterative about how they're going about it, you know. So I don't know how they went about the creation of it at first, but I feel as if at least now they're taking feedback. They're not just building stuff people are asking for, but they're looking at, well these people are asking for this, but why are they asking for it and what are they trying to achieve and how might we achieve that by releasing something that solves for that. And that's kind of your job, right? It's not just to build what people ask for. It's more about getting to the need behind what they're asking for, and there might be a more elegant way to solve for what they're asking for. But there's also some backlash with AI. So I see some things happening where a lot of my corporate clients have just banned it at the firewall, they don't want their employees even accessing it. They want to keep it within the company walls, so to speak, which is going to be kind of challenging to do, although there are some solutions they're employing to do that. I also see people taking it and, you know, interviewing fake users and saying, I can validate my idea because they asked OpenAI and it said it was a good idea, so I don't have to talk to customers. And it's like, okay, so they're taking some kind of persona from people and kind of building up a thing where you interact with it, and it seems very confident in it. It seems very confident in its statements. Like, that's the thing that I've noticed with OpenAI and a lot of this ChatGPT stuff is that it can be like really confidently wrong, but you find security in that confidence, right? And so I do see people saying, well I don't have to talk to customers, I just typed in ChatGPT and asked them. And I said, this is the kind of customer, what would that customer want? And it can literally generate personas that can generate canvases. It can do a lot that makes you seem like they are good answers. You could also just click regenerate and then it'll come up with really confident, completely different answers. So I think there's still a way where we can use it to augment what we do, I'm still a big believer in that, because I think it's really hard to scale research sometimes, especially if they have a small team, you're in a Startup. I think we can use AI to help scale it in some ways, but I think we just have to be careful about using it as the single source of truth for things because in the end it's still people and we're still, find all the tech problems, still people problems. And so I think we have to be careful of how we use AI in Agile and research and product development in general. Ula Ojiaku Completely agree, and the thing about being careful, because the AI or the model is still trained at the end of the day by humans who have their blind spots and conscious or unconscious biases. So the output you're going to get is going to be as good as whatever information or data the person or persons who trained the model would have. So what I'm still hearing from you if I may use Steve Blank's words would be still get out of the building and speak to real customers. I mean, that could be a starting point or that could be something you augment with, but the real validation is in the conversation with the people who use or consume your products. David Bland I think the conversations are still important. I think where it gets misconstrued a bit is that, well people don't know what they want, so we shouldn't talk to them. I think that's an excuse, you should still talk to them. The teams that I work with talk to customers every week quite often, and so we want that constant contact with customers and we want to understand their world, we want to find new insights, we want to find out what they're trying to do and trying to achieve, because sometimes that can unlock completely new ideas and new ways to make money and new ways to help them. I think this idea of, well, we can't talk to customers because we don't have a solution ready or we can't talk to customers because they don't know what they want, I feel as if those aren't really the reasons you should be talking to customers. With discovery, you're trying to figure out the jobs, pains and gains, test value prop with them, continue to understand them better. And if you pay attention to your customers, there's this great Bezos quote, right. If you pay attention to your customers and your competitors are paying attention to you, you're going to be fine because you are, they're getting lagging information, right? You're really deeply connected to your customers, and so I just think we've somehow built this culture over time where we can't bother customers, we can't confuse them, we can't come to them unless we have a polished solution and I think that's becoming less and less relevant as we go to co-creation. We go more to really deeply understanding them. I think we have to be careful of this culture of we can't bother them unless we have a polished solution to put in front of them, I don't think that's where we're headed with modern product management. Ula Ojiaku And someone might be saying, listening to, whilst I've gone through your masterclass, I've read your book, but someone might say, well, do you mean by jobs, pains and gains with respect to customers? Could you just expand on those, please? David Bland Yeah, if you look at the, so my co-author Alex Osterwalder, if you go back to the book before Testing Business Ideas, there's a Value Proposition Design book where we have the value prop canvas. If you look at the circle in that book, so the tool kind of has a square and a circle, and we usually start with a circle side, which is a customer profile. And with the profile, you're really trying to think of a role or even a person, you're not trying to do it at the org level, you're trying to think of an actual human being. And in that, we kind of break it down into three sections. One is customer jobs to be done. So you can think about, you know, one of the functional, usually functional jobs that tasks are trying to do, you could also weave in, you know, social jobs, emotional supporting, it can get really complicated, but I try to keep it simple. But one way to find out those jobs is by talking to customers, right? Then next are the pain points. So what are the pain points that customers are experiencing, usually related to the jobs they're trying to do. So if they're trying to do a task, here's all the stuff that's making it really hard to do that task. Some of it's directly related, some of it's tangential, it's there, it's like these impediments that are really, you know, these pains that they're experiencing. And then the third one is gains. So we're looking for what are the gains that can be created if they're able to either do this task really well, or we're able to remove these pains, like what are some things that they would get out of it. And it's not always a one to one to one kind of relationship. Sometimes it's, oh, I want peer recognition, or I want a promotion, or, you know, there are some things that are tangential that are related to gains, so I love that model because when we go and we start doing discovery with customers, we can start to understand, even in Agile right. If we're doing discovery on our stories, you know, we're trying to figure out what are they trying to achieve? And then is this thing we're about to build going to help them achieve that? You know, what are the pains we're experiencing? Can we have characteristics or features that address these big pain points they're experiencing? And then let's just not solely focus on the pains, let's also think about delighters and gains and things we could do that like kind of make them smile and make them have a good day, right? And so what are some things that we could do to help them with that? And so I love that framing because it kind of checks a lot of the boxes of can they do the task, but also, can we move the pains that they're experiencing trying to do it and then can we can we help create these aha moments, these gains for them? Ula Ojiaku Thank you, and thanks for going into that and the definitions of those terms. Now, let's just look at designing experiments and of course for the listeners or people if you're watching on YouTube, please get the book, Testing Business Ideas, there's a wealth of information there. But at a high level, David, can you share with us what's the process you would advise for one to go through in designing, OK yes, we have an idea, it's going to change the world, but what's the process you would recommend at a high level for testing this out? David Bland At a high level, it's really three steps. The first is extracting your assumptions. So that's why I like the desirable, viable, feasible framing. If you have other things you want to use, that's fine, but I use desirable, viable, feasible and I extract. So, what's your risk around the market, the customer, their jobs to be done, the value prop, all that. Viability is what's your risk around revenue, cost, can you keep cost low enough, can you make money with this in some way, make it sustained? And then feasibility is much more, can you do it, can you execute it, are there things that prevent you from just executing on it and delivering it? So that step one is just extracting those, because this stuff is usually inside your head, you're worried about it, some of them might be written down, some of them might not be. If you're in a team, it's good to have perspectives, get people that can talk to each theme together and compromise and come together. The second part of the process is mapping and prioritisation. So we want to map and focus on the assumptions that we've extracted that are the most important, where we have the least amount of evidence. So if we're going to focus experimentation, I want to focus on things that make a big difference and not necessarily play in a space that's kind of fun to play in and we can do a bunch of experiments, but it doesn't really pay down our risk. And so I like focusing on what would be called like a leap of faith assumption, which I know Eric Ries uses in Lean Startup, it also goes back to probably like Kierkegaard or something, and then Riskiest Assumption is another way you can frame it, like what are the Riskiest Assumptions, but basically you're trying to say what are the things that are most important, where we have least amount of evidence. So that's step two, prioritisation with mapping. And then step three is running experiments. And so we choose the top right, because we've extracted using the themes, we have desirable, viable, feasible. We can use that to help match experiments that will help us pay down the risk, and so I always look for mismatch things. Like you're not going to pay down your feasibility risk by running customer interviews, that doesn't help you whether or not you can deliver it. So making sure that you're matching your risk, and that's kind of where the book plays in mostly because we have 44 experiments that are all organised by desirable, viable, feasible, and then we have like cost, setup time, runtime, evidence, strength, capabilities. There's like a bunch of kind of information radiators on there to help you choose, and so we basically run experiments to then go and find out, you know, are these things that have to be true, that we don't have a lot of evidence to prove them out, are they true or not? And so we start then using this process to find out and then we come back and update our maps and update our artefacts, but that's kind of the three step process would be extract, map and then test. Ula Ojiaku Thank you. Would you say that there is a time when the testing stops? David Bland I would say it never completely stops, or at least hopefully it doesn't completely stop. Even if you're using discovery and delivery, I find that usually in the beginning there's a lot of discovery and maybe a little bit of delivery or almost no delivery, and then as you de-risk you have kind of like more delivery and then a little bit less discovery. And then maybe if you're in a kind of repeatable mode where you're trying to scale something there's a lot of delivery and a little bit of discovery, but where I get really nervous are teams that kind of have a phase or a switch and they say, okay, we've done all the discovery now we're just going to build and deliver. I feel as if that constant contact with customers, being able to constantly understand them, their needs are going to change over time as you scale, it's going to change things, and so I get really nervous when teams want to just kind of act like it's a phase and we're done with our testing, right, we're done with our discovery. And I feel great organisations are always discovering to an extent. So it's just really finding the balance with your teams and with your orgs, like how much delivery do you have to do? How much discovery do you need to kind of inform that delivery? So ideally it doesn't stop, but the percentage of discovery you're doing in testing will most likely change over time. Ula Ojiaku So in the world of Agile, Agile with a capital A in terms of the frameworks that originated from software development, the role of the Product Owner/Product Manager is typically associated with ensuring that this sort of continuous exploration and discovery is carried out throughout the product's lifecycle. Do you have any thoughts on this notion or idea? David Bland I think there's always some level of risk and uncertainty in your backlog and in your roadmaps. So people in charge of product should be helping reduce that uncertainty. Now, it's usually not on their own, they'll pair with a researcher, maybe a designer. They might even be pairing with software developers to take notes during interviews and things like that to socialise how they're paying down the risk. But I think if you look at your backlog, you're kind of looking at middle to bottom and saying, oh, there's a lot of uncertainty here, I'm not really sure if you should even be working on these. So part of that process should be running discovery on it, and so I try to socialise it. So if you're in your Standups, talk about some of the discovery work you're doing, if you're in planning, plan out some of the discovery work you're doing, it's just going to help you build this overall cohesive idea of, well, I'm seeing something come in that I have to work on, but it's not the first time I've seen it, and I kind of understand the why, I understand that we did discovery on it to better understand and inform this thing and shape what I'm about to work on, and so I think it helps create those like touch points with your team. Ula Ojiaku Thank you for that, David. So let's go on. There is, of course, your really, really helpful book, personally I have used it and I've taken, I've not done all the experiments there, but definitely some of the experiments I have coached teams or leaders and organisations on how to use that. But apart from Testing Business Ideas, are there other books that you have found yourself recommending to people on this topic? David Bland Yeah, I think there's some that go deeper, right, on a specific subject. So for example, interviews, that can be a tool book itself, right, and so there's some great books out there. Steve Portigal has some great books on understanding how to conduct interviews. I also like The Mom Test, well I don't like the title of the book, the content is pretty good, which is basically how to really do a customer interview well and not ask like, closed-ended leading bias questions that just get the answers you want so you can just jump to build, you know. So there are some books I keep coming back to as well. And then there's still some older books that, you know, we built on, foundationally as part of Testing Business Ideas, right? So if you look at Business Model Generation from Alex Osterwalder, Value Prop Design, the Testing Business Ideas book fits really well in that framework. And while I reference Business Model Canvas and Value Prop Canvas in Testing Business Ideas, I don't deep dive on it because there's literally two books that dive into that. A lot of the work we've built upon is Steve Blank's work from Four Steps to the Epiphany and I think people think that that book's dated for some reason now, but it's very applicable, especially B2B discovery. And so I constantly with my B2B startups and B2B corporations, I'm constantly referring them back to that book as a model for looking at how you go about this process from customer discovery to customer validation. So yeah, there are some ones I keep coming back to. Some of the newer ones, there are some books on scaling because I don't, I'm usually working up until product market fit, you know, and I don't have a lot of growth experiments in there. So there are some books now starting to come out about scaling, but I think if you're looking at Testing Business Ideas and saying, oh, there's something here and it kind of covers it, but I want to go a lot deeper, then it's finding complimentary books that help you go deeper on a specific thing, because Testing Business Ideas are more like a library and a reference guide and a process of how to go through it. It would have been like two or three times in length if we'd gone really, really deep on everything, so I think 200 pages of experiments was a pretty good quantity there. And so I'm often, I'm referring books that go deeper on a specific thing where people want to learn more. Ula Ojiaku Thank you for that. So if the audience, they've listened to what you have to say and they're like, I think I need to speak with David, how can they reach you? David Bland Yeah, I mean, davidjbland.com is a great place to go, that's me, you can read about me, you can watch videos on me presenting. I have, you know, videos of me presenting at conferences, but also, there's a YouTube channel you can go to where I have some of my webinars that are free to watch as well, and just little coaching videos I make where I'm like, hey, I have a team that's really struggling with this concept and I just kind of make a quick YouTube video helping people out to say this is how I'm addressing this with, you know, with a team. Also Precoil, P-R-E-C-O-I-L, that's my company, and so there's a lot of great content there as well. And then just in general social media, although I have to say I'm pulling back on social media a little bit. So, I would say for the most part LinkedIn is a great place to find me, I'm usually posting memes about customer discovery and videos and things just trying to help people, like make you laugh and educate you, and so LinkedIn, surprisingly, I don't think I'd ever say like, oh, come check me out on LinkedIn, you know, five or ten years ago, but now that's where I spend a lot of my time, and I feel like that's where my customers are and that's where I can help them, so yeah, I end up spending a lot of time on LinkedIn too. Ula Ojiaku Yeah, some of your memes there like, I mean, how do I put it, just gets me up in stitches. Yeah, I don't know how you find them or do you commission actors to do some of them, but yeah, it's good. So yeah, so LinkedIn, social media is the main place, and your websites, those would be in the show notes. I also heard you do have a course, an online course. Can you tell us about that? David Bland Yeah, this summer, I finally found some space to put together my thoughts into an Assumptions Mapping Course. So that is on Teachable. I'm going to be building it out with more courses, but I've just had enough people look at that two by two and read the book and say, I think I know how to facilitate this, but I'm not sure, and so I literally just went like step by step with a with a case study and it has some exercises as well where you can see how to set up the agenda, how to do the pre work for it, who you need in the room for it, how to facilitate it, what traps to look out for because sometimes, you know, you're trying to facilitate this priority sort of exercise and then things go wry. So I talked about some of the things I've learned over the years facilitating it and then what to do a little bit after. So yeah, it's a pretty just like bite-sized hands-on oh, I want to learn this and I want to go try with the team or do it myself. So yeah, I do have a new course that I launched that just walks people step by step like I would be coaching them. Ula Ojiaku OK, and do you mind mentioning out loud the website, is it precoil.teachable.com and they can find your Assumptions Mapping Fundamentals Course there? David Bland Correct. It's on precoil.teachable.com Ula Ojiaku OK, and search for Assumptions Mapping Fundamentals by David Bland. Right, so are there any final words of wisdom that you have for the audience, David. David Bland Try to keen an open mind when you're going through a lot of this work. I feel as if the mindset is so important, you know. So if you're taking this checkbox mentality, you're not going to get the results out of following any of these processes, right. So, I think being able this idea of, oh, I'm opening myself to the idea that there's some assumptions here that may not be true, that I should probably test. It shouldn't be an exercise where you're just checking the box saying, yep, I wrote down my assumption and then, yeah, I ran an experiment that validated that and then move on, you know. It's more about the process of trying to, because your uncertainty and risk kind of move around. So, this idea of mindset, I can't stress enough that try and keep an open mind and then be willing to learn things that maybe you weren't expected to learn, and I think all these great businesses we look at over the years, they started off as something else, or some form of something else, and then they happened upon something that was an aha moment during the process, and I think that's, we have to be careful of rewriting history and saying it was somebody, it was a genius and he had a single brilliant idea, and then just built the thing and made millions. Very rarely does that ever occur. And so I think when you start really unwinding and it's about having an open mind, being willing to learn things that maybe you didn't anticipate, and I think just that mindset is so important. Ula Ojiaku Thanks. I don't mean to detract from what you've said, but what I'm hearing from you as well is that it's not a linear process. So whilst you might have, in the book and the ideas you've shared, you know, kind of simplifying it, there are steps, but sometimes there might be loops to it too, so having an open mind to know that's something that worked today or something you got a positive result from, might not necessarily work tomorrow, it's, there's always more and it's an iterative journey. David Bland It's quite iterative. Ula Ojiaku Yeah. Well thank you so much David for this, making the time for this conversation. I really learned a lot and I enjoyed the conversation. Many thanks. David Bland Thanks for having me. Ula Ojiaku My pleasure. That's all we have for now. Thanks for listening. If you liked this show, do subscribe at www.agileinnovationleaders.com or your favourite podcast provider. Also share with friends and do leave a review on iTunes. This would help others find this show. I'd also love to hear from you, so please drop me an email at ula@agileinnovationleaders.com Take care and God bless!
Aaron Slessinger, a product leader at HP, discusses the challenges of testing hardware and software together, specifically in the context of hot desking and hybrid work environments. He emphasizes the importance of understanding the needs and pain points of end users, as well as the shift towards prioritizing the end user experience in B2B products. Aaron shares his approach to testing, which includes conducting user interviews, low-fidelity prototyping with cardboard, and leveraging customer feedback to improve products. He also highlights the value of the collaboration between hardware and software teams in delivering the best customer experience.
Markus Muller, co-founder of Flinn, shares his journey of testing ideas and building a business in the healthcare industry. He emphasizes the importance of testing assumptions and using experiments to validate ideas. Markus discusses the use of LOIs (Letters of Intent) as a tool to gain commitment from potential customers. He also highlights the value of co-creation with customers and the need to balance risk in heavily regulated industries. Overall, Markus provides insights into the testing mindset and its application in building a successful business.
In this conversation, Janina Urbach from the Hansgrohe Group shares the story of how they developed a dog shower as a new product. The idea came from a customer interview and they validated the need through desk research and conversations with dog owners and groomers. They used pretotyping and 3D printing to test and iterate the product. They also used data to make decisions, including A/B testing and pre-sales. They learned from missteps, such as over-engineering the MVP, and applied their learnings to new projects. Janina recommends using customer profiles and value proposition canvases to manage experiments.
In this conversation, Dave Masters, Director of Product at Realtor.com, shares his insights on testing and experimentation in big companies. He discusses the need for testing and how to break out of the feature factory mindset. Dave shares a case study on how they tested a new product idea using customer interviews and concierge testing. He also talks about the value of using customer quotes in experiments and the differences between concierge and Wizard of Oz experiments. Dave provides tips for product managers in big companies who want to champion experimentation and shares his contact information for further discussion.
In this conversation, Chris Guest discusses the importance of understanding problem perception and the nuances of desirability testing. He shares insights from his experience with Topology Eyewear, where they tackled the problem of ill-fitting glasses. Chris explains the Problem Perception Spectrum and how it helped them position and communicate their solution. He also emphasizes the need to find early adopters who resonate with the problem and shares his favorite experiments, including a concierge MVP for Topology Eyewear. Chris Guest shares his experience setting up a pop-up store to test the desirability of a product. He explains how they controlled the experiment and measured interest and feedback from customers. The pop-up store was a success, leading to further scaling and growth. Chris also discusses the transition from desirability to feasibility and viability, and the importance of trust in the customer experience. He concludes by introducing his current work on traction design and the need to validate market opportunity early on in the startup process.
Today's guest is the one and only David Bland, author of the bestselling book Testing Business Ideas co-written with Alexander Osterwalder and part of Strategyzer's book series. David is one of my biggest references in Product. His work, combined with Teresa Torres, is such a potent cocktail for anyone wanting to build better products and discover value more effectively. One of the things I love about David's work is his emphasis on evidence-based decision-making and how practical he made it for teams to adopt this mindset.We talked about: * How to map your assumptions and which risks to consider first* Why working collaboratively and across various areas of the business is so important when testing desirability, viability, and feasibility* Why you should start discovery with a small and 100% dedicated team, and expand as you generate evidence* How desirability and viability are intertwined, and how to go about de-risking it* How to frame hypotheses* How to evolve your evidence from what customers say to what they do (going beyond interviews and surveys)* How to sequence experiments and get the right balance between running 1 experiment and planning ahead* How to test willingness to pay* Characteristics of high-performing teams doing discovery * The importance of time-boxing and connecting it with how the company makes decisions and approaches funding* How leaders can foster a culture of discovery* And more This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit afonsofranco.substack.com
Join Brian and David Bland as they journey into the novel idea of testing assumptions before development to avoid costly mistakes and ensure the right things are being built in the latest episode of the Agile Mentors Podcast—a must-listen for any product owner wanting to determine if their team is working on the right thing. Overview In this episode of the Agile Mentors Podcast, Brian talks all things testing with David Bland, the founder of Precoil and co-author of the book Testing Business Ideas: A Field Guide for Rapid Experimentation. Learn the importance of testing assumptions and experimentation in product development as David shares his journey from working in startups to coaching and consulting and how he realized the need to bring Agile principles into the discovery phase of product development. You can listen in as they explore the concept of testing business ideas and the three-step process of extracting assumptions, prioritizing them, and running experiments. Listen Now to Discover: [01:01] - Brian introduces David Bland, founder of Precoil and co-author of Testing Business Ideas: A Field Guide for Rapid Experimentation. [02:10] - David dives into weaving testing assumptions and experimentation into managing the product backlog for product owners. [02:51] - David discusses how you can determine if you're working on the right things and prevent iteratively delivering something that nobody cares about by applying the Agile principles further upstream. [04:20] - Brain adds insight with the notion of being selective as the product owner, referencing the work of Henrik Kniberg. [05:18] - David breaks down the themes he developed from design thinking and how they apply beautifully to the product backlog: desirable, viable, & feasible [06:50] - Brian asks the question burning through many of our minds, “How do you apply it to testing your ideas?” [07:15] - David lays out the three-step process he uses and applies to testing business, product, and service ideas. [08:32] - David discusses the difference between requirements and assumptions. [10:33] - David provides a practical example of adding wishlist functionality to a website and what testing this idea would look like under his testing framework. [14:47] - Today's episode of the Agile Mentors Podcast is brought to you by Mountain Goat Software's Private Training for Agile transformations. Get your team on the same page through customized training and coaching programs to level-set your team. For more information, visit the Mountain Goat Software’s Private Training page. [16:07] - Brian poses the concept of asking, “How does an idea move the needle” before the idea is developed? [18:14] - David shares his thoughts on running customer-facing acceptance criteria and the product death cycle, a term David coined. [21:06] - David provides an example of a client who puts a positive spin on killing projects that prove not to be viable via testing. [22:33] - Brian asks if there are testing methods that can be applied after a product launch as a lagging indicator of the launch. [24:57] - Brian clarifies the value of testing before making a bet on a new product, even as an entrepreneur working alone, through the example of knowing how a bet will play out in a Las Vegas casino. [25:38] - David lays out the common objections he sees from companies and how you could address them. [27:13] - David lays out one of his favorite techniques for testing, concierge, which he lays out in detail in his book. [30:41] - Brian draws the conversation back to the Agile Manifesto. [31:49] - Brian shares a big thank you to David for joining him on the show. [33:30] - We invite you to subscribe to the Agile Mentors Podcast on Apple Podcasts. Do you have feedback or a great idea for an episode of the show? Great! Just send us an email. References and resources mentioned in the show: David Bland Precoil Testing Business Ideas: A Field Guide for Rapid Experimentation by David Bland & Alexander Osterwalder #25 Scaling with Henrik Kniberg Agile Manifesto Subscribe to the Agile Mentors Podcast on Apple Podcasts Mountain Goat Software’s Private Training Mountain Goat Software Certified Scrum and Agile Training Schedule Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. David J Bland helps companies such as GE, Toyota, Adobe, HP, and Behr find product market fit using lean startup, design thinking, and business model innovation through his company, Precoil. He is the lead author of Testing Business Ideas with Alexander Osterwalder.
We are thrilled to announce that Season 4 of the Agile Innovation Leaders podcast with Ula Ojiaku is almost here! With a line up of expert guests including Marsha Acker, Bryan Tew, Victor Nwadu, Fabiola Eyholzer, David Bland, Brant Cooper, Luke Hohmann, Myles Ogilvie and many others, each episode is packed with insightful discussions and actionable takeaways on topics touching on leadership, business agility, innovation and much more. Trailer Transcript Marsha Acker: “Whenever I'm engaging with a leadership team or any other team that's really trying to bring about change, like they're trying to level up, I just start to help them look at the way they engage in conversation.” Ula Ojiaku: Get ready for Season 4 of the Agile Innovation Leaders Podcast. Bryan Tew: “If you're solving the right problem but you have a terrible solution or a solution that doesn't really fit the need, then you're still not winning.” Ula Ojiaku: Join us every episode as we embark on a journey with thought leaders, industry experts, entrepreneurs, and seasoned professionals. Victor Nwadu: “The success of the transformation depends on the leader, the leaders and the person at the top, how committed they are to it.” Ula Ojiaku: Who will be sharing with me strategies, insights and stories that would empower you to lead with agility, drive innovation, and thrive in the digital augmented age. Subscribe now to be the first to know when the first Season 4 episode drops.
When it comes to attrition and retention, do you have all the answers? The truth is none of us has the solutions to every HR challenge that comes our way, which is why we need community. Lizabeth Wesley-Casella joins me this week to share some practical tips and tricks to help you with retention and attrition. Lizabeth is the Founder & CEO of L-12 Services, which helps CEOs, owners, and operations professionals ensure their teams are poised for success, functioning at high capacity, and experiencing unparalleled job satisfaction. Lizabeth's Resources: Testing Business Ideas by David Bland - https://amzn.to/3Hq7RTG Take the attrition prevention quiz - https://l12services.com/quiz/ Sponsors: Process Street - https://www.process.st/ HR@Heart Consulting Inc. - https://hratheart.co/
From the series "Kingdom Calling" on the 14th Aug 2022For information on our churches or to get in touch check out our website www.familycentre.org.auFollow us on social media:Instagram https://www.instagram.com/cfc.seaton/?hl=enFacebook https://www.facebook.com/cfc.seaton/A Church For all People
An interview with David Bland. David is a Lean consultant who aims to help you make good business decisions by testing your business ideas and making sure they're worth pursuing. He's doing this through his day job as founder of Precoil, and also as the co-author of "Testing Business Ideas", a desk reference with 44 different experimental techniques you can use to do the same. We talk about a lot, including: The story behind "Testing Business Ideas", the idea behind the visual design, and how it's part of a box set that will make you the ultimate businessperson Whether there's anything he would have change from his book based on his work since, and whether there are any new techniques that people should be considering Some of the preconditions you need to have in your organisation to enable an experimentation culture, and whether this can work at all stages of a company How to tackle the reluctance to experiment with customers, either because they're seen as too important or because the company leadership think they already know what they want The importance of ethical experiments, and making sure you're working with customers & not on them or against them How assumption mapping can help land the idea of risk of desirability, feasibility, viability risks and how this framing can help pierce leaders' reality distortion fields The importance of balancing discovery & delivery and ensuring that discovery & validation is part of the work, not an optional extra And much more! Buy "Testing Business Ideas" "7 out of 10 new products fail to deliver on expectations. Testing Business Ideas aims to reverse that statistic. In the tradition of Alex Osterwalder's global bestseller Business Model Generation, this practical guide contains a library of hands-on techniques for rapidly testing new business ideas." Check it out on Amazon or Goodreads. Contact David If you want to catch up with David, you can reach him on Twitter or LinkedIn. You can also check out his work at Precoil.
David Bland is the founder of Precoil, a company that helps organizations find product market fit through assessing risk and experimentation, and the co-author of Testing Business Ideas. David joins Melissa Perri on this week's Product Thinking Podcast to talk about how to identify your assumptions, experimenting within slower feedback cycles, the importance of aligned confidence, and how product leaders have to continuously walk the walk when it comes to experimentation and de-risk. Here are some key points you'll hear Melissa and David talk about in this episode: David talks about his professional background and how he first got started in the field of business testing. [1:49] David's framework that uses themes from design thinking to define risk and identify assumptions. Experiment in the areas where there is the least amount of evidence. [3:32] Many product teams put too much emphasis on feasibility but they also need to focus on desirability. Talk to customers to figure out if they want the product itself; if they are, figure out cost and revenue. [4:46] David advises product managers to start with the business model and understand it; that will inform the plan for how the business is going to make money and how the product is going to impact their business. [6:44] "What are the leading indicators that would predict that someone's going to renew? You should be able to start thinking through what are these touchpoints that would lead to somebody renewing, and how do we remove the friction from that?” David tells Melissa. [8:28] The biggest hurdle to experimentation is time. If you don't have time, you are going to take the easy route. The goal is not to run experiments. The goal is to de-risk what you're working on to make better investment decisions. [13:11] If a company is in a check-the-box mentality, it's not in the right condition to learn experimentation. You need to think about how you're de-risking, and changing your mindset and approach to processes within your organizations. David talks about the way he's designed his training programs to help companies with this problem. [16:55] Repetition is key as product leader. Don't stop talking about the way you want your teams to run because you think they no longer need to hear it. "It's part of your job as leaders to keep repeating this, and showing it, and enabling it and creating a culture and environment where people can work this way," David says. [19:38] David talks about experimenting around product strategy from a higher level, what types of experiments he's seen at that level and what experiments he advises product leaders to run. [20:38] One of the main problems with experimentation is that companies often fall into the realm of testing on their customers as opposed to testing with their customers. It should be about co-creation instead. [32:36] If you focus on customer value, you don't always have to have a finished product. It can be a service. Once you're fulfilling a need for that customer, or solving a problem that's valuable to a customer, or performing a service, you can start charge for that service. [35:30] David talks about companies that have been doing experimentation well. [38:00] Resources David Bland | LinkedIn | Twitter Precoil
David Bland is the founder of Precoil, a company that helps organizations find product market fit through assessing risk and experimentation, and the co-author of Testing Business Ideas. David joins Melissa Perri on this week's Product Thinking Podcast to talk about how to identify your assumptions, experimenting within slower feedback cycles, the importance of aligned confidence, and how product leaders have to continuously walk the walk when it comes to experimentation and de-risk. Here are some key points you'll hear Melissa and David talk about in this episode: David talks about his professional background and how he first got started in the field of business testing. [1:49] David's framework that uses themes from design thinking to define risk and identify assumptions. Experiment in the areas where there is the least amount of evidence. [3:32] Many product teams put too much emphasis on feasibility but they also need to focus on desirability. Talk to customers to figure out if they want the product itself; if they are, figure out cost and revenue. [4:46] David advises product managers to start with the business model and understand it; that will inform the plan for how the business is going to make money and how the product is going to impact their business. [6:44] "What are the leading indicators that would predict that someone's going to renew? You should be able to start thinking through what are these touchpoints that would lead to somebody renewing, and how do we remove the friction from that?” David tells Melissa. [8:28] The biggest hurdle to experimentation is time. If you don't have time, you are going to take the easy route. The goal is not to run experiments. The goal is to de-risk what you're working on to make better investment decisions. [13:11] If a company is in a check-the-box mentality, it's not in the right condition to learn experimentation. You need to think about how you're de-risking, and changing your mindset and approach to processes within your organizations. David talks about the way he's designed his training programs to help companies with this problem. [16:55] Repetition is key as product leader. Don't stop talking about the way you want your teams to run because you think they no longer need to hear it. "It's part of your job as leaders to keep repeating this, and showing it, and enabling it and creating a culture and environment where people can work this way," David says. [19:38] David talks about experimenting around product strategy from a higher level, what types of experiments he's seen at that level and what experiments he advises product leaders to run. [20:38] One of the main problems with experimentation is that companies often fall into the realm of testing on their customers as opposed to testing with their customers. It should be about co-creation instead. [32:36] If you focus on customer value, you don't always have to have a finished product. It can be a service. Once you're fulfilling a need for that customer, or solving a problem that's valuable to a customer, or performing a service, you can start charge for that service. [35:30] David talks about companies that have been doing experimentation well. [38:00] Resources David Bland | LinkedIn | Twitter Precoil
Assumptions are often the Achilles heel of any development effort. These are the things we've unintentionally decided are true and unfortunately, far too often, our assumptions are wrong. If you've based the success of the work you are doing on incorrect assumptions… VERYBADTHINGS. But, if they are things we've unintentionally decided are true? How do we find them in the first place? And if we can find them, what do we do about them? This episode is all about understanding the assumptions we are making when we develop new products and services. Precoil Founder David Bland has joined me to talk about why we need to pay attention to assumptions and how to use Assumptions Mapping to determine which of our assumptions present the biggest threat and need to be addressed first. During the interview, we review how to use the Assumptions Mapping approach that is included in Testing Business Ideas, the book David co-wrote with Alexander Osterwalder. Links from the Podcast Testing Business Ideas By David J. Bland and Alexander Osterwalder: https://amzn.to/3I1liYh Strategyzer Virtual Masterclass in May: https://bit.ly/3FXjz4j Contacting David Precoil: https://www.precoil.com/ Twitter: https://twitter.com/davidjbland LinkedIn: https://www.linkedin.com/in/davidjbland/
David Bland, Publisher of Social Selling News discusses some of the most important trends and topics in the industry today, including the FTC, and the anti-MLM convention held earlier this year. It's a fantastic conversation, and one Masterclass you won't want to miss!
If you are wondering, how can you rapidly test whether your new business idea has a high likelihood of success and how can you dramatically reduce the risk of its failure, then listen to this episode, as I speak to the well-known Innovation practitioner and author, David Bland, about his new book which answers just that.David is the founder of Precoil, a long-time Agile, Design Thinking, and Lean Startup practitioner. He is an innovation advisor for fortune 500 companies and the co-author of Testing Business Ideas, the book we discuss in this episode. In today's discussion, we speak about:Making sense of Agile, Design Thinking, and Lean-Startup methodologies.What should you do to reduce the risk of developing a product nobody wants without using too many resources? What the Assumption Mapping and Lean UX 2/2 framework are about?What experimentations are and designed for and the kind of experiments you should run to reduce your Feasibility, Desirability, and Viability risks?How Large Corporates can test MVPs that are less than perfect without hurting their brand.The optimal team you need to work on a new product or a new business.Links:· David Bland Website· Testing Business Ideas· High Impact Tools for Teams
David Bland discusses the importance of testing your business ideas and shares ways to dramatically reduce the risk and increase the likelihood of success for your product, initiative, or project. The post MBA222: Testing Your Business Ideas appeared first on Mastering Business Analysis.
David is probably best known as the co-author of Testing Business Ideas which he co-authored with Alexander Osterwalder. However, he’s had an incredible impact on innovation both at startups and large companies. He helped GE develop their infamous FastWorks program in partnership with Eric Ries. He also coached emerging product teams at Adobe and even helped Toyota apply the Lean Startup practices to their innovation groups. Before his transition into consulting, David spent over 10 years of his career at technology startups, and he stays connected to the startup scene today through his work at several Silicon Valley accelerators. Show Links Precoil (David’s consulting firm) Testing Business Ideas (Amazon) David’s Twitter Account David’s Instagram Account
David Bland is the drummer of the grindcore band Full of Hell from Maryland. David also plays drummer and lends his vocals to his Death Metal/Black Metal (with a splash of blast beats) side project, Jarhead Fertilizer released "Product Of My Environment", the group's first true full-length, but not their first release, in late February through Closed Casket Activities. Video Version: YouTube FOR MORE ON JARHEAD FERTILIZER & FULL OF HELL IG: https://www.instagram.com/fullofhell/ TWITTER: https://twitter.com/fulllofhell FACEBOOK: https://www.facebook.com/fullofhell/ WEBSITE: https://fullofhell.com/ WEBSITE: https://jarheadfertilizeroc.bandcamp.com/ FOLLOW LURK: IG: https://www.instagram.com/lurkcity/ TWITTER: https://www.twitter.com/lurkcity/ WEBSITE: http://www.iamlurk.com/ FOLLOW LAMBGOAT: IG: http://www.instagram.com/lambgoat/ TWITTER: http://www.twitter.com/lambgoat/ FACEBOOK: http://www.facebook.com/lambgoatmusic/ WEBSITE: https://www.lambgoat.com SPOTIFY PLAYLIST: https://open.spotify.com/playlist/5UsofwyNNvQZBmPKDjaaoi?si=NAFMHWy8R_mSofeEb3Mzqg Learn more about your ad choices. Visit megaphone.fm/adchoices
Throughout the life of the Enterprise Product Leadership podcast, I’ve had critical conversations on many product leadership topics such as driving a data strategy with Bill Schmarzo, how to test business ideas with David Bland, how to drive innovation with Geoffrey Moore, and much more. All of these topics are very important for product leaders but there’s one key ingredient that’s missing: the human element of alignment and collaboration. The role of a leader is to ensure everybody is aligned and can contribute to the vision of the product and the company. Without that alignment, there’s no technology, business model, or data strategy that matters. That is why I’m so excited to be joined by Stefano Mastrogiacomo on the show today. Stefano is a management consultant, professor, and author. His book, High-Impact Tools for Teams: 5 Tools to Align Team Members, Build Trust, and Get Results Fast, is the missing manual to achieve and maintain alignment throughout the life of your product. From a leadership perspective, this is probably one of the most important episodes I’ll ever publish. I hope you enjoy the conversation as much as I did! Episode Details: How to Create Clarity and Alignment across your Organization with Stefano Mastrogiacomo: “Alignment is not easy. It’s not an easy process. Especially when we have different backgrounds, different priorities, etc. So there has to be some initial starting point on which we all converge, regardless of where we come from.” — Stefano Mastrogiacomo About Stefano Mastrogiacomo: Stefano Mastrogiacomo a management consultant, professor, and author. He is passionate about human coordination and he is the designer of the Team Alignment Map, the Team Contract, the Fact Finder, and the other tools presented in this book. He has been leading digital projects and advising project teams in international organizations for more than 20 years while teaching and doing research at the Universities of Lausanne, Switzerland. His interdisciplinary work is anchored in project management, change management, psycholinguistics, evolutionary anthropology, and design thinking. Topics We Discuss in this Episode: Stefano Mastrogiacomo’s career background and journey How and why Stefano originally discovered the importance of alignment Why you need to focus on alignment and coordination in order to get anything done as a leader The key message of Stefano’s book, High-Impact Tools for Teams: 5 Tools to Align Team Members, Build Trust, and Get Results Fast The creative journey of writing his book Why alignment is crucial to driving innovation Key principles in coordination and alignment How Stefano recommends approaching the task of alignment between multiple departments as a product leader About the Team Alignment Tool how it helps structure an alignment conversation that creates mutual clarity Why understanding the mission is the first step to achieving alignment (and how to effectively create a mission with clarity) The human side of the innovation journey The four key requirements for human coordination What co-planning is and how it enables coordination in your organization How to address resistance towards change What you need to address to achieve alignment and coordination in order to have a successful innovation journey Key components that make the execution journey more smooth The challenges of coordination and how to address them How to foster a more collaborative and communicative team How to address common challenges around human coordination The similarities and differences between achieving alignment in small vs. large organizations Common challenges that leaders will face in implementing collaboration tools in their organizations (and how to overcome them) Stefano’s project roadmap and future goals Product Leader Tip of the Week: Stefano recommends going to Strategyzer.com or TeamAlignment.co. and downloading their toolkit. Start experimenting on your projects today! If you would like examples, be sure to check out Stefano’s book, High-Impact Tools for Teams. To Learn More About Stefano Mastrogiacomo: Stefano Mastrogiacomo’s LinkedIn The Team Alignment Co. High-Impact Tools for Teams: 5 Tools to Align Team Members, Build Trust, and Get Results Fast, by Stefano Mastrogiacomo, Alexander Osterwalder, Alan Smith (designer), and Trish Papadakos (designer) Related Resources: com/Template — Download Daniel’s free IoT Product Strategy Template here! 32: “The Economic Value of Data with Bill Schmarzo” 33: “How to Test Business Ideas with David Bland” 37: “Crossing the Chasm: How to Effectively Drive Innovation with Geoffrey Moore” 38: “Is 5G Worth It? with Rob Tiffany” The Strategyzer Book Series Strategyzer Want to Learn More? Sign up for my newsletter atcom/Join for weekly advice and best practices directly to your inbox! Visit com/Podcast for additional information, show notes, and episodes. Subscribe on Apple Podcasts so you don’t miss out on any of my conversations with product and thought leaders! Pull Quotes (for Social-Media Use): “Every innovation journey has at least two components. One is the product and service that we’re supposed to deliver — but this is delivered by people.” — Stefano Mastrogiacomo “The message behind [High-Impact Tools for Teams] is that we have to take care of the innovation journey from a team perspective; from a people perspective.” — Stefano Mastrogiacomo “An innovation journey carries very specific characteristics. By definition, if it’s innovation, it’s never been done before. So by definition, we’re almost all incompetent when we start. That’s the very idea of exploration.” — Stefano Mastrogiacomo “Alignment is not easy. It’s not an easy process. Especially when we have different backgrounds, different priorities, etc. So there has to be some initial starting point on which we all converge regardless of where we come from.” — Stefano Mastrogiacomo “I don’t see resistance to change when the mission is compelling and people are clear.” — Stefano Mastrogiacomo “To enter an uncertain journey without having explicitly discussed [and] negotiated as a team, [will create] a very different journey than … be[ing] on the same page so that everyone feels confident … and knows what this journey is going to look like.” — Stefano Mastrogiacomo “The mission can appear unknown in the beginning but it’s not — it’s a question of framing the mission [with] clarity.” — Stefano Mastrogiacomo
In this episode, my guest Alex Osterwalder shares 3 common traits you'd expect to find in an invincible company, the back story of how his book Business Model Generation came about from his PhD thesis, how he stays grounded as a leader and much more. You'll need a pen and notepad ready for taking some notes! Bio: Dr. Alexander (Alex) Osterwalder is one of the world's most influential innovation experts, a leading author, entrepreneur and in-demand speaker whose work has changed the way established companies do business and how new ventures get started. Ranked No. 4 of the top 50 management thinkers worldwide, Osterwalder is known for simplifying the strategy development process and turning complex concepts into digestible visual models. He invented the Business Model Canvas, Value Proposition Canvas, and Business Portfolio Map – practical tools that are trusted by millions of business practitioners from leading global companies. Strategyzer, Osterwalder's company, provides online courses, applications, and technology-enabled services to help organizations effectively and systematically manage strategy, growth and transformation. His books include the international bestseller Business Model Generation, Value Proposition Design: How to Create Products and Services Customers Want, Testing Business Ideas, The Invincible Company, and the recently-published High-Impact Tools for Teams. Books/ Articles: The Invincible Company: Business Model Strategies From the World's Best Products, Services, and Organizations by Alexander Osterwalder & Yves Pigneur High-Impact Tools for Teams: 5 Tools to Align Team Members, Build Trust, and Get Results Fast by Stefano Mastrogiacomo & Alexander Osterwalder Testing Business Ideas: A Field Guide for Rapid Experimentation by David J. Bland & Alexander Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers by Alexander Osterwalder & Yves Pigneur Value Proposition Design: How to Create Products and Services Customers Want by Alexander Osterwalder & Yves Pigneur Brain Rules, Updated and Expanded: 12 Principles for Surviving and Thriving at Work, Home and School by John Medina Article: The Culture Map https://www.strategyzer.com/blog/posts/2015/10/13/the-culture-map-a-systematic-intentional-tool-for-designing-great-company-culture Article: Allan Mulally (former President and CEO, Ford Motor Company) https://en.wikipedia.org/wiki/Alan_Mulally Article: Ping An (Banking & Insurance Group/ owner of Medical Platform ‘Good Doctor') https://en.wikipedia.org/wiki/Ping_An_Insurance Alex's website & social media profiles: Website: https://www.strategyzer.com/ Twitter handle: @AlexOsterwalder LinkedIn: https://www.linkedin.com/in/osterwalder/ Instagram: https://www.instagram.com/alexosterwalder/ Interview Transcript Ula Ojiaku: [00:28] In this episode we have Dr. Alex Osterwalder. To many, he needs no introduction. He is known for his phenomenal work on developing the Business Model Canvas. He has authored or co-authored a growing library of books including Business Model Generation; Value Proposition Design - How to Create Products and Services Customers Want; Testing Business Ideas, and one of the topics we focused on was his book that was released back in 2020, The Invincible Company. Since then, he has released a new book that's titled, Tools for Teams. I must mention though, that some of the references to concepts like travelling around the world may not be relevant in this current COVID-19 pandemic situation. However, the key principles of entrepreneurship, intrapreneurship, innovation, leadership (mentioned in this conversation with Alex), I believe these are still timeless and valid. Anyway, ladies and gentlemen, with no further ado, my conversation with Alex Osterwalder. Ula Ojiaku: [01:49] Thank you, Alex, for joining us. It's an honour to have you on the show. Alex Osterwalder: [01:53] My pleasure. Great be here. Ula Ojiaku: [01:55] Great. So, what would you say is your typical day, typical day in the life of Alex? How does it start? Alex Osterwalder: [02:04] It depends. So, you know, there's two typical days, one typical day is when I travel, and one typical day is when I don't travel, so they're very different - if you want. I probably spend about 50% of my time traveling all across the world talking about innovation, growth and transformation strategies. And then, you know, my day is I wake up, and it's “Oh, what country am I in now?”... And just trying to get the best out of the day and talk to people about growth and transformation. When I don't travel, my typical day is mixed between helping grow and manage, Strategyzer, the company I founded, but also spending a lot of time thinking about how, can we really help business leaders, business doers do a better job, right? So, I spend a lot of time thinking, sketching out things, I wouldn't say writing because when my co-authors and I create some content, it's usually more drawing first and writing after. But I'd say a lot of time, spent on pretty fundamental questions. And the rest of that when we're not thinking that we're doing or sharing. So that's the kind of mix - not very concrete maybe. But you know, it's so diverse, it really depends a little bit on the type of day, where I am, what the project is. So - very, very diverse days, I'd say. Ula Ojiaku: [03:22] What do you prefer - traveling or not traveling? Alex Osterwalder: [03:26] I enjoy both, right. So, what's important is after intense days of travel, you know, I just this week, I was in Paris with the CEOs of one of the largest companies in France. I like coming back to Switzerland and going on a hike in the mountains, while thinking about certain topics and digesting some of the things that I've seen. What I really enjoy is being in the field with doers and leaders seeing what they struggle with. But then being able to take the time to digest that and turn that into practical tools and processes that help them do a better job, right. So that mix is what I enjoy. The diversity is exactly what I enjoy. Ula Ojiaku: [04:07] That's great. You mentioned you like hiking, am I right in understanding that when you're not running workshops, or helping doers and businesses would hiking be one of your hobbies? Alex Osterwalder: [04:21] So, I can give you a concrete example, this week, I was traveling at the beginning of the week, and for two days, I had back to back calls for 12 hours with either leaders with my own team. So, tomorrow morning, I'm going to drive to the mountains - from my office, it's about an hour away. During the drive, I take calls so I work on the drive, because I can schedule that in advance. And then I pack out my skis and I put what we call skins on the skis and I walk up the mountain for maybe 90 minutes, take the skins off and ski down for 10 minutes. That's it, right. So, during that kind of hike, it's just kind of airing out the brain. But, you know, I wouldn't say that's just leisure time that's actually thinking and digesting. So, I would think about either the topics of the week when I was in the field with real clients and business people struggling with growth and transformation issues, or thinking of my own team in my own leadership challenges. So, it's work but it's in a different context. Then, what's going to happen tomorrow is I'm gonna jump in the car again and drive back to the office in the afternoon - I work out of my office. So that's how a typical kind of day looks like when I have some time to get out of the building. I do go for a ski tour. But it isn't really disconnecting. It's just thinking in a different environment, and then come back to the office, and maybe sketch something out on the wall or on the whiteboard. Ula Ojiaku: [05:46] It also sounds like you're kind of a visual person. So, you do lots of graphics, I mean, your books, The Business Model Generation, Value Proposition Design, and Testing Business Ideas - they are very visual and easy to read. Are you a very visual and artistic person? Alex Osterwalder: [06:06] Artistic, I'd not say because my visuals are pretty ugly, but visual 100%. So, I believe if you can't sketch it out, if you can't draw a problem, you probably didn't understand it well enough. Even complex challenges can be simplified down, not to mask the complexity, but actually just to get a handle of it and to think about the most essential things. So, the reason we use visuals in our books is actually less to just make them look pretty. It's because I do believe visuals are a language, a shared language. There are some things you can't describe easily with words. Like how am I going to describe with words my business model portfolio like that makes no sense, or even describing the business model with words doesn't really make sense. Sketching it out very quickly, and then having a paragraph that accompanies that sketch, that works right or even better, when I do presentations, I would build up the visual piece by piece while telling the story. So, I get bored when people say storytelling, and then it's a lot of blah, blah, blah. I like the storytelling with the visual message. And it's like a good voice over, you know, in a movie, that will go hand in hand. So, I think we don't use visual tools enough in our business practices. In certain circles, it's a tradition. If we take more of the IT field, you don't map out a server infrastructure without using visual tools. But in strategy and transformation, people talk too much, and they draw too little. Visual tools are unbeatable, they're unbeatable. They won't get you to do things completely differently. But they will get you to do things much faster, much clearer, because you have a shared language. So, when you have a shared language to map it out, to capture it, to create a visual artifact, you have better conversations about strategy, about business models, about culture. And that is incredibly important when we talk about these fuzzy topics, right? Or change management, like what the heck does that mean? But when you start visualizing this, we're moving from this state to that state. These are the obstacles; this is how we're going to overcome it. And you make all of that visual and tangible, not too much visuals, because then it's complicated, just the right amount. That is, you know, the magic of visual communication, where you still use words, you still can tell stories, but you just use the right communication tool at the right time. Ula Ojiaku: [08:37] You're saying, ‘…not too much visual, not too many words, just the right amount…' How do you strike the balance? Alex Osterwalder: [08:46] You don't. So, the way you figure out if you're on track or not, is by testing it right? So, let's say I share a slide deck, I can see in people's faces, are they getting it? Are they not getting it? I can listen to their questions. When the questions are really about good details where you can see they understood the essence and now they're going a step further, they got it – right? When people are confused and they ask very fundamental questions of what I just explained. Well, guess what, then the problem is with me, not with them. I made a mistake in the way I told the story. So, I never blame the audience, I always look for the mistake within and say, ‘okay, what should I have done differently?' So, the way you figure out if you struck the right balance, is by continuously testing. And then obviously, over time, if you take visual language, we've gotten pretty good at creating visual books; we know what works, we know what doesn't. The challenge then is when you get good at it, is to not get arrogant. So, you always need to remember, well, you know, maybe the world changed. So, what worked yesterday doesn't work today. So, you go fast, because you know, but you always need to remain humble, because maybe you know something that was right yesterday, not today, you got to be careful. So you go fast, because you know, but you still listen enough to question yourself enough that you figure out, when do you need to change, because a lot of people get famous, and then they believe what they say, believe their own BS, they forget to stay grounded because the world changes, and you need to go with the change. So that's another balance - once you figured it out, you need to make sure time doesn't move faster than you otherwise you become the dinosaur in the room. Ula Ojiaku: [10:26] So how do you keep yourself grounded? Alex Osterwalder: [10:30] Yeah, so it's not always easy, right? So, if I just take our company, it's constantly trying to create a culture where people can speak up. Constantly trying to create a culture where people don't fear critique - design critique. That's not easy, because even though we have a pretty flat hierarchy, when you're the founder, you're the founder. So, people will say ‘yeah, but you know, I'm not gonna tell this guy he's full of BS.' So, you need to create that culture where people dare to [speak up], that's number one. But then number two is just constantly staying curious, right? When you think you figured it out, you probably just know enough to come across, like looking like you figured it out, you know too little for really understanding it. So, I just work on the assumption that I never know enough. You can't know everything. Sometimes you don't need to go further because it's just you're now looking at the 20%. They're going to take too much time. But if you stay curious enough, you'll see the big shifts. If you listen to the weak signals, you'll see the big shift coming and you can surround yourself with people who are a little bit different. The more people are like you, the less you're going to see the shift coming and that's the problem of established companies. They do the same thing day in day out. They don't see what's coming. However, if, for example, you create a portfolio of projects where people can explore outside of your core business, then all of a sudden you see, ‘…wow, they're getting traction with that? I thought that was never going to be a market….' And, ‘they're starting that customer segment – really?' So, you need to create ecosystems that keep you alert. It's very hard again, so I don't trust myself to be able to check my own BS. So, you need to create ecosystems that keep you alert. I think that's the challenge. And you know, maybe my team will say, ‘yeah, Alex, you're talking about these things on a podcast.' But you know, you don't really do that. So, I really have to be careful that that doesn't happen. That's why I admire people who can rise to really, really senior positions, but they stay grounded. One of my favorite examples is Alan Mulally. He turned Ford from a 17 billion loss-making monster into a profitable company. I was really fortunate to get to know him. And he's just grounded, like, a really nice guy. So, it doesn't mean when you have some success, you have to get full of yourself, you just stay grounded, because… we're all just people at the end of the day, right? But it's a challenge, right? It's always a challenge to remind yourself, I knew something now, maybe tomorrow, it's different. I get passionate about this stuff. So, I just go on rambling. Ula Ojiaku: [13:09] You know, I could go on listening to you. I am passionate about it from a learning perspective. Now, let's move on to the next section. I understand that the Business Model Generation, the book, which you wrote in collaboration with Yves Pigneur, I hope I pronounced his name correctly. Yeah. Oh, well, thank you. So, it came about as a result of the work you were doing as part of your PhD studies. Could you tell us a bit more about that story? And how, you finally arrived at the Business Model Generation book and the artifacts? Alex Osterwalder: [13:46] Sure, sure. So, in year 2000, I became a PhD student with Yves Pigneur. And he was looking for somebody who could help him with mapping out business models. And the fundamental idea was, can we kind of create some computer aided design system- so, we could build business models, like architects build buildings and computer aided design? That was the fundamental assumption. But in order to make computer systems like that, you need a rigorous approach, right? You need to model, what is a business model can be fuzzy, because otherwise, how are you going to build some kind of system around that? So, in architecture, it's easy. We're talking about structures and about materials. In business, it's a bit harder, what are the structures? What are the materials, what are the building blocks? So that was the starting point. And I did my PhD with him - amazing collaboration. Then I went out into the world and did a couple of things that work to help scale a global not-for-profit, then I had a consulting firm together with a friend. But then ultimately, the business model work I did on my PhD got some traction; people started asking me if I could speak in Colombia, in Mexico. First at the periphery - it was pretty interesting. People started downloading the PhD (thesis), reading it in companies… So, there were a lot of weak signals. And then, when I had enough of those, I asked Yves, ‘hey, let's write this book that we always wanted to write.' So, we embarked on the journey of Business Model Generation. And we thought we can't write a book about business model innovation without doing it. So, we tried to do it in a different way. We did Kickstarter, before Kickstarter existed, we asked people to pay us, you know, because we needed the funding, or I didn't have any money, I just came out of doing not-for-profit work. So, we got people to pay us to help us write the book. And I did workshops around the world. And it was, really fun, entrepreneurial experience. And then we launched it and became a big success. And I think a little bit of the secret was, we built something with that book, or we designed something that we would have wanted to buy, there was no that there was no visual business book, there were visual business books, but not the type we wanted to buy. And turns out, almost 2 million people had the same kind of desire. And with that, we realized the power of visual books, we realized the power of visual tools. And we started digging deeper. And then we made more books, not because the world needs more books, they're enough out there. But we always tried to address the next business challenge we would see; we would try to create a tool. If the tool works, we would create a book around it. That was the Value Proposition Canvas. And we thought, okay, people are doing testing, but they're not really good at it. Let's write another book: Testing Business Ideas. And we did that in collaboration with David Bland. So, we created a library of experiments to help people get more professional. And then you know, we saw okay, large companies, they still can't innovate. Why don't we write a book called The Invincible Company and we give them a tool that helps them to do this in a large established company. So, every time we see a challenge, we try to build the tool and the book around it to help people around the world. So, it's kind of the same. And what's fun is that behind that, behind the books, we build the technology stack to help actually bring those tools into companies. So, you know, Strategyzer doesn't earn, we earn some money from the books, but the core is really building the technology stack. So, the idea that we had in the PhD is now what we're building 20 years later. Ula Ojiaku: [17:21] Oh wow! Now when you mentioned that your company, Strategyzer, builds the technology stack on which the books are based. What do you mean by that? Alex Osterwalder: [17:32] Maybe the easiest way to describe it is that we believe in technology-enabled services. So typically, let's say big company comes to us and says, we want to work on growth and transformation, can you accompany one of our teams. Now, traditionally, a consultancy would just put a number of people on that. And then it's just the people are going to try to solve the problem - they sell hours. We look at it slightly differently. And we say there is a type of challenge that we can productize because it's actually the same challenge all the time, how do we go from idea to validation to scale. So, there are a couple of things there that are actually exactly the same for every single team that needs to go to through that process. And then there's some things that are very domain specific; in Pharma, you will test ideas differently than in Consumer Goods, etc., etc. But we would then start to build the online training and the software platform that would allow us to address that challenge of going from idea to validation to scale, in a lot more structured way, in a lot more technology enabled way. There're things where a human coach adds huge value. And there's things where online learning or a software system will create a lot more value; online collaboration, tracking the data, comparing the data understanding how much have you de-risked your idea so far. I'm sharing that with senior leaders. All of that can be automated. The way I like to compare it is like ERP's in companies like SAP and so changed operations, there are tons of companies out there and today, we have a lot less. But when they changed operations, they did that with software, I think the same is going to happen to strategy and innovation today. That today, we don't use a lot of good software, we use PowerPoint, Word, and maybe Excel, right? That's not good enough. Those are general purpose tools, which create a lot of value. But you shouldn't use those to manage your strategy and innovation, because that's becoming a very dynamic process. When you talk to a big company, a corporation, they have thousands of projects going on at the same time; thousand innovation projects. How do you manage that portfolio? It's more than just typical project management, we're talking innovation project portfolio, so you need to understand different things. That's the kind of infrastructure that we build, not just the software, also the tools and the content, online training, so become scalable, so people can change the way they work. Ula Ojiaku: [20:08] Fascinating. Now, when you talk about the automated part of your tech platform, are you talking about dashboards? Alex Osterwalder: [20:16] Yeah, let me give you a simple example. Right? So, when I'm a team, and I start mapping out my idea, an idea is just an idea, right? Technology, market opportunity… I need to create my Value Proposition Canvas and my Business Model Canvas to give it a little bit more shape. How am I going to capture value from customers? How am I going to capture value for my organization? Right - that you need to sketch out. Okay, you could use a digital tool to do that because then you can share as a team – sort of useful but not breakthrough. But then as a team, when you start to manage your hypothesis, you need to ask yourself, ‘okay, what needs to be true for this idea to work?' You might have 10, 20, 50 hypotheses, you want to start to track those hypotheses. You want to start to track ‘how are you testing those hypotheses? What is the evidence that I've captured?' You need actually whole-knowledge management around the evidence that you've captured in the field. ‘Oh, we did 50 interviews, we have about 30 quotes that confirm that people have a budget for that particular process', right? That is not something you easily manage in a spreadsheet, it gets a mess very quickly; that's at the team level. Now, once you have that data captured, what if you could take that data and automatically create a risk profile so the team knows ‘this is how much we de risk our idea. Oh, we looked at desirability, maybe 10% of desirability, 20% of feasibility. We looked at some viability...' Once you have data, you can manipulate the data in very different ways and understand the challenge better - that's at the team level. Now imagine at the senior level where you have, again, you know, 100, 500, 1,000 teams doing that; you want to understand which team is working on the biggest opportunity. ‘Okay, this one. But yeah, we invested maybe half a million dollars in that team, but they actually didn't de-risk the idea at all.' So, it looks like a great opportunity, but there's no de-risking. So actually, that might just be hot air, right? And you want to be able to do that for a thousand teams. Today, the way we do it is the teams pitch to a manager who pitches to the senior leader. And that's just a mess. So, it's very similar to what I mentioned with ERP. There's a lot of data there, that is hidden in different places - in spreadsheets and PowerPoint presentations. There's no way to aggregate that. So, guess what? Strategy today and innovation is badly managed - if people are doing it right, that's already another challenge. You know? Ula Ojiaku: [22:45] Okay Alex Osterwalder: [22:46] Today, people are not that good at strategy and innovation. But that's radically changing, because the tasks are getting really big. It's not just about profit, it's also about impact. So, there are a lot of exciting challenges ahead of us, that require a different toolset and different software stack to even be able to do that. Ula Ojiaku: [23:05] Wow. So, do you consider lean innovation important for organizations of all sizes? And if so, why? Why? Why? I know, it's an obvious question. But why do you consider that the case. Alex Osterwalder: [23:20] Very simple and the challenge is different for the startup than for the established company. So, for the startup… So, for both… let's start with what's shared. For both, it's a matter of survival, okay? Now, let me start with the team first. Well, what's the challenge when you're a startup, you don't have any customers, you don't have any revenues, you might have some self-funded or VC funding, you're gonna run out of money. And I think we're in an age where there's too much money. So, for a while you for quite a while, you can live without a business model, we have some great examples, billion-dollar unicorns that have no business model, and they're still alive, because they're just funded by VCs. That is a very rare thing. That's not for everybody. So, at one point, you do need to understand how you create and capture value. So, you want to get as fast as possible, from idea to not just validated business, but actually a company that makes money that captures value, right? Because, you know, yes, it is. You can say, ‘yeah, but the beginning is about users.' That's okay. But users, you know, without revenues, not going to keep you alive for a while, VC funding is not a revenue stream. Let me just make that clear. VC funding is not a revenue stream. Ula Ojiaku: [24:34] They are out for a profit as well. Alex Osterwalder: [24:36] So sometimes young founders confuse that. Yeah, you can focus on funding. But ultimately, the funding needs to allow you to find a profitable and scalable business model. Sometimes people forget that. So that's survival at the startup stage, right? Now, what Lean does, and I'm not sure the word is very well chosen, because Lean comes actually from making things better. But in the startup world, is actually figuring out what's going to work in the first place, you're not making your business model better, you're trying to figure out which one is going to work. So, the testing of your idea is essential to get faster from idea to real business, or, in some cases, to shut it down. Because let's say you take VC money, and you find out, this is not a scalable business, you better give the money back or buy out the VC share, because all they care about is scale. And there's quite a few companies that bought back their shares, Buffer is a very well-known example, because they figured out the business model they're comfortable with, which is not further scaling. Highly profitable… definitely growth, but not the insane kind of growth VC venture capital's looking for. So you get faster from idea to real business with the Lean Startup approach and Customer Development by Steve Blank and Eric Reis, or you get faster to the point where you say, ‘this is not working, I'm going to change, I'm going to stop - not pivot - I'm going to stop.' And then, radical pivot - maybe you start a new startup with a completely different goal. That's for startups. For the established companies, it's a matter of survival for a different reason. Because their business models are dying and expiring. So, most established companies are very good at efficiency innovation; new technologies, digital transformation…, they improve their business model. Now, that is important, and you need to do it. But if you just get better at what you're doing while your business model is dying, you're just going to more efficiently die. So, at the same time, you need to learn how to reinvent yourself. So, it's a matter of survival that you figure out what's tomorrow's business model. And you can't do that without the Lean approach because it's not about making big bets, it's about making a lot of small bets. But here's the nugget that people get wrong. So, they say, ‘yeah, we're gonna do Lean Startup.' So, they have five projects, and they believe that out of those five projects, if we just pivot enough, we're gonna get a multibillion-dollar growth engine. That is delusion at its best. Because, if you look at early stage venture capital, you actually need to invest in at least 250 projects to get one breakthrough success. So, what it means for established companies, if they really want to find the winner, they need to invest in tons of losers. And they're not losers, per se. But some of those projects need to be killed after three months, some of those projects might make 10 million or $100 million in revenues. But only something like one out of 250 will move towards 500 million or a billion. That, is a matter of survival. So, the companies that don't build an innovation portfolio and don't apply Lean in a broad way, not for five projects, not enough - that's what I call innovation theater. They need to apply it across the board, right? And I think that's where Steve Blank's work, our work together has actually made a pretty big difference. Now, we just need to convert a couple more companies, because there are only very few that have been able to pull this off - that are really what we would call ‘Invincible Companies.' Ula Ojiaku: [28:15] Can you tell me a bit more about the book, Invincible Company? Alex Osterwalder: [28:19] So, there are three main components to the Invincible Company. Let me tell you about the three characteristics of an invincible company. The first thing is, invincible companies constantly reinvent themselves. So, they're not laying back and saying, ‘hey, I was successful', they don't get arrogant. They constantly reinvent themselves. Typical example is Amazon, constantly reinventing their business model; going into Amazon Web Services, going into logistics, etc. That's number one. Number two, invincible companies, they don't compete on products and technology alone. They compete on superior business models. I believe it's much harder to stay ahead with technology because it's easy to copy. Patents don't make that much sense alone anymore. It's all about speed. So today, if you don't build a superior business model, it's hard to stay ahead. Let me give you an example. Take Apple with the iPhone. It's not the phone per se that's keeping them ahead. What's keeping them ahead is the ecosystem around iOS, with a lot of developers that create a lot of applications; you cannot copy that. You can copy the phone technology - there are tons of phone makers out there. There're only two operating systems, right. So that's a superior business model. The third one is, invincible companies; they transcend industry boundaries. Today, if you look at Amazon, you can't classify them in an industry. They do e-commerce, they do logistics for IT for, you know, web, web infrastructure for companies around the world. Their logistics company - they're competing with UPS. So, you can't classify them in an industry, they have a superior business model. My favorite example, at the moment is a company called Ping An in China, one of the top 30 largest companies in the world, in terms of profitability. Well, what did they do? They moved within seven years, from being a banking and insurance conglomerate, towards becoming a technology player that built the biggest health platform on the planet, a platform called Good Doctor. That came from a bank and insurer - can you imagine that? Right? So, they transcended industry boundaries. And that's why they're ahead of everybody else. So, those are the three characteristics of invincible companies. And then in the book we show well, how do you actually get there? We just described you know, how that animal looks like. How do you become that? So, three things. One, you need to manage a portfolio of business models, you need to improve what you have, and invent the future - innovation funnels, etc… What I just told you before. It's not about making five bets, it's about making 250 bets. And how do you manage that? How do you manage measure risk and uncertainty? Second thing, superior business models; we have a library of patterns, business model patterns, where we give inspiration to people so they can ask themselves questions: ‘How could I improve my business model? How could I create recurring revenues? How could I create a resource castle to protect my business model? How could I shift from product to service? How could I shift like Apple from selling a device to becoming a platform?' So that's the second aspect. And then the third one, which most companies are struggling with, is ‘how do I create an innovation culture systematically? How do I design and manage an innovation culture?' So, it's almost, you could say three books in one. So, you get three for one, if you get The Invincible Company. Ula Ojiaku: [31:54] It sounds very exciting in terms of the work that you must have done to collate these trends and attributes that make up an invincible company. So, what exactly made you guys now say, ‘hey, we need to write this book?' Alex Osterwalder: [32:09] That's a question we always ask because there's so many books out there; the world does not need another business book. So, if we put energy into this, because these projects are pretty big, we had a team of five people working on it, three designers actually six people, three content people. So, it's a crazy effort. The reason was very simple. We had already put a lot of tools out there - and processes - and companies were not moving at the scale we believe is necessary for them to transform to either revive their business models, or tackle challenges like climate change, right? So, you have to be very inventive, innovative, to actually make a profit and become sustainable, like Unilever. So, we said, ‘well, what's missing?' And the big piece missing is the shared language at the senior level, where they can think about ‘how do I manage a portfolio of businesses to fight off disruption? So, I don't get disrupted. But so, I am among the disruptors. So, I invent the future, like Ping An, like Amazon - they invent the future.' You know, they're not the victim of Porter's five forces, they shaped entire industries, right? Porter's five forces was 1985. That's quite a while ago. ‘The world's changed; we need new analytical tools…', I like to joke, right? But so, we didn't see companies moving enough. So, we asked, ‘could we create the tools to help these companies to help the leaders change?' So, we created a very practical set of tools and processes, and procedures so these companies would start to move. Because a lot of senior leaders will tell you, ‘but innovation is a black box. I don't know how to do this. I know how to do mergers and acquisitions. But I don't really know how to do this innovation thing.' So, they kind of move towards buzzwords. ‘Yeah, we're gonna do agile!' Well, that means nothing per se. So yeah, we're gonna work in an agile way when we do this. But that's the mindset. But there's a more to it when you really want to start building an invincible company. So, we packaged all of what we've learned in the field, plus our whole thinking of how can we make it easy for them to capture and work on it. So, taking down the barriers to action, so nothing would prevent them from action. That's how we always decide, ‘should we do another book?' Well, only if we believe we have a very substantial contribution to make. Ula Ojiaku: [34:37] Talking about the three ‘hows' of becoming an invincible company, you did say that the third element was about changing the culture. Alex Osterwalder: [34:48] Yeah, sure. Yeah. Yeah. Ula Ojiaku: [34:49] Now, there is this book I read by John Kotter about Leading Change... Alex Osterwalder: [34:57] Yeah, yeah absolutely Ula Ojiaku: [34:58] And culture changes last. So, what's your view on how best to change culture because usually, people are resistant to change? Alex Osterwalder: [35:09] So, I believe you can actively design and manage culture. You know, every company has a culture. It's just that very few companies design and manage their culture. So, the first thing is, you need to map out the culture that you have. So again, we're tool obsessed. So, we created a tool together with Dave Gray called the Culture Map. And with the Culture Map, you can map out the culture you have, and you can design the culture you want. Okay, that's in a general way. In The Invincible Company, we talk about innovation culture. So, we show what are the blockers that are holding companies back from creating an innovation culture? And we show what are the enablers that companies would have to put in place to create an innovation culture? So simple stuff, right? What's the blocker? I'll give you some blockers. Companies require business plans, business plans are the enemy of innovation, because you force people to sketch out a fantasy over 50 pages, and then you invest in a fantasy and it blows up in your face. It's ridiculous. So, business plans are one enemy of innovation. It's a blocker. Okay, let's look at an enabler. An enabler would be to embrace a culture where you can experiment, fail, learn and iterate. That sounds trivial. But in most companies, you cannot fail, you'll jeopardize your career. So, you need to create a space where experimentation and failure is not just possible - it's mandatory because you know, you need to test ideas. So, if you don't do that deliberately; if you don't have the governance that's going to reward that, in the right place, it's not going to work. And now a lot of people would say, ‘yeah, we do that… we do that.' But it depends how you're doing ‘that'. So, we're very specific with these things and say, well, ‘you're at risk of having an innovation theater, if you don't enable leadership support.' ‘Yeah, well our leaders are supporting it…' Okay? ‘How much time is your leader, your CEO spending on innovation every week?' If he or she is not spending 40% of his or her time on innovation, innovation will not happen at that company, period. So that's an enabler that is not a soft factor is a very hard factor. Because it's actually even less about what the CEO does. It's the symbolic value of a CEO spending 40% of his or her time on innovation, which will show ‘this is important.' And then everybody will work towards what's important for the senior leadership. So, all those kinds of things - we codify them, to take them from the anecdotal evidence towards, ‘here are the three areas you need to look at: leadership support, organizational design, innovation practice. You need to work on those three areas. And you can start to systematically design an innovation culture.' So, I'd say the difference between the days of Kotter, I still love Kotter's work, is I do believe today, we can more actively design culture and make it happen. Is it easy? No, it's really hard. Are we going to face resistance? Yes. But if you do it well, I can tell you when it comes to innovation, people are hungry for it. They're just waiting for it. So, all you have to do - you don't even need to design enablers, just take away the obstacles and everything else will happen. Ula Ojiaku: [38:40] Oh, fantastic. So, the what book do you find yourself giving as a gift to people the most and why - in addition to your fantastic suite of books? Alex Osterwalder: [38:53] So… there's just so many that I don't have one ‘go-to' book that I would really recommend. It's depending on what are people looking at, you know, what is their challenge, and I would recommend the right kind of book that I have in mind for the right challenge. So, I don't like doing an overall thing. There is one book that I just put is the foundation of working the right way, which is John Medina's Brain Rules. So, it's actually a brain scientist. He's very funny. He wrote a book called Brain Rules. It's all based on peer reviewed science, there's a certain number of rules that you need to follow in everything you do: designing a workshop, managing your company, you know, teaching something, being a parent. So, if you follow those brain rules, well, you're very likely to have more success. With the work you're doing, you're gonna achieve better results, because you're following the way your brain works, right? And a lot of the work we do is actually not, not right. So, I'll give you an example. He talks about visuals, every single person on the planet is visual, guess what? It's evolution – (there) used to be a lion running after us. Well, we would need to see it and run away. That's visual. That's evolution. Those who didn't see it coming, they're not here anymore, right? Evolution ate them up. So, we're visual, by definition. That's why when you write when you create a book or a slide deck, using visuals is not a nice to have; of course, everybody has their style. But if you really do it well, you use the words for the right thing, use visuals for the right thing, you're gonna have a huge impact. Because by evolution, every one of us, every single one of us is visual. So that's one brain rule, which sounds a little bit trivial. But the really good insights there of rules you should never break. Right? So that's one I do recommend. But then everything else is based on the challenges I see with, you know, what people are struggling with. Ula Ojiaku: [40:47] I would add that to my library of books to read then. Now, would you have any advice for individuals starting up in their entrepreneurship journey? And also, what advice would you have? So, there are two questions here: what do you have for organizations starting off their lean innovation journey? So, individuals and organizations. Alex Osterwalder: [41:14] So, for both, I would say fear nothing, embrace failure. So, you know, then people tell me, ‘don't always talk about failure. It's not about failure. It's not about failures, is it? It's about learning.' No, it's not about learning. It's about actually adapting your idea until you figure out what works, right? But a lot of that will be failure. And a big part of the innovation journey is you know, falling down and getting up. So, my big advice to individuals is, don't believe those people on the cover of a magazine because you don't see the failure they went through. And if there's somebody who didn't have that much failure, they kind of got lucky. But that's one in a million. So, don't get blinded by those pictures that the press put in front of us. Success; there is no shortcut. Yeah, you can get lucky. But that's one out of a million. Success is hard work. It's a lot of failure. It's a lot of humiliation. Those who get over humiliation, those who can stand up, those are, those are gonna win. However, sometimes you need to stop, right? So, when people say, ‘ah, never give up!' Well, knowing when to stop is not giving up. When you're not made for something, when the idea (you had) – (you find out) there's no business there, you better stop because you're gonna waste all of your money and energy for something that's not there. But you can take those learnings and apply it, maybe to a different opportunity. So never, never fear failure, right is an important one to always get up. That's for individuals. For companies, I'd say go beyond innovation theater. So, break the myths and figure out how innovation really works. Open up what still might be a black box or question yourself, you know, are we really doing Strategic Growth and Innovation? Because a lot of companies will say, ‘Yeah, we do that, we do Lean Startup, we do Agile.' Yeah, but then you look under the hood, it's really innovation theater. When you really do this well, you actually invest in 200, 300, 400 projects at a time, small amounts. And you're really good at killing ideas to let the best emerge. So, it's not about making a few big bets. It's about making hundreds and hundreds of small bets. And then continuously invest like a venture capitalist in those ideas and teams that are bubbling up, right. So, go beyond innovation theater, learn how this really works. This is a profession. This is not something you learn over a weekend at a masterclass anymore. That's how you get started. This is a hard profession treated differently than management. Managing an innovation, management and execution and innovation and entrepreneurship are two different planets. So please accept that. That's my advice to organizations. Take it seriously, otherwise, you're gonna die. Ula Ojiaku: [43:51] Thank you so much. It's been a wonderful conversation with you, Alex, thank you again for being on this show. Alex Osterwalder: [43:58] Thanks for having me. Wonderful questions. Great conversation.
I have a fantastic conversation for you all on today’s episode of Enterprise Product Leadership! I am joined by David Bland, an experienced Product Consultant and best-selling author of the book, Testing Business Ideas: A Field Guide for Rapid Experimentation. Product leadership is all about reducing the risk of building the wrong product. That’s why testing business ideas is a critical skill that every product team should have. In this episode, David and I dive into the importance of validating your product and business ideas and the best practices on how to do this. We also discuss the role of the Product Leader in building a culture for testing business ideas as the norm, not the exception. Episode Details: How to Test Business Ideas with David Bland: “What I’ve noticed over time [is that corporations] … get frustrated. They’re like, ‘I’m telling people to experiment and they’re not doing it and I don’t know why.’ … Quite often, it’s [the] actual processes and procedures they hit up against [that] prevent them from doing the thing they want to do.” — David Bland About David Bland: David J. Bland is a founder, author, speaker, and advisor based in the San Francisco Bay Area. David helps companies find product-market fit and growth using lean startup, design thinking, and business model innovation. In 2015, David created Precoil to help companies validate new products and services. He's worked with companies such as GE, Adobe, Toyota, HP, Behr, and others all around the world. Prior to Precoil, David was a Principal at both Neo and BigVisible. He continues to give back to the startup community by teaching at several startup accelerators in Silicon Valley. Topics We Discuss in this Episode: David Bland’s career journey with career-scaling and advising corporations About his 2019 book in collaboration with Alexander Osterwalder, Testing Business Ideas: A Field Guide for Rapid Experimentation The main concepts discussed in the book The “Desirability, Feasibility, Viability” framework, why it is important, examples, and best practices for experimentation Stories, tips, and advice on how to approach internal challenges as an organization How to approach new business ideas, identify the barriers, facilitate conversations, and prioritize How teams and leadership can more effectively work together in implementing new initiatives, experimentation, and removing hurdles Tips for product teams and Product Leaders The role of the Product Leader The importance of having a repeatable process How to start the conversation around rapid experimentation and innovation Product Leader Tip of the Week: The business model and the product need each other. You can’t have an amazing product and a terrible business model or have an amazing business model with a terrible product. Include the business early on in the conversation and test your way through together. To Learn More About David Bland: David Bland’s LinkedIn David Bland’s Twitter Precoil.com Related Resources: Testing Business Ideas: A Field Guide for Rapid Experimentation, by David J. Bland and Alexander Osterwalder Alexander Osterwalder’s Books Stanford d.school Lean UX: Designing Great Products with Agile Teams, by Jeff Gothelf and Josh Seiden The Startup Way: How Modern Companies Use Entrepreneurial Management to Transform Culture and Drive Long-Term Growth, by Eric Ries Want to Learn More? Sign up for my newsletter at DanielElizalda.com/Join for weekly advice and best practices directly to your inbox! Visit DanielElizalda.com/Podcast for additional information, show notes, and episodes. Subscribe on Apple Podcasts so you don’t miss out on any of my conversations with product and thought leaders!
How do you figure out what the riskiest assumption is for your business? There are many experiments you can do to make sure your company is headed in the right direction and David Bland literally wrote the book on it!David Bland is the Founder and CEO of Precoil.Dive deeper into the episode here: https://bit.ly/3cxg7jp.Have feedback? Connect with Scott Case on LinkedIn.Visit foundersfocus.com to join the live video sessions, watch past sessions, and see what topics are up next.
Guide Live B2B Jam Session_ David Bland, Precoil See acast.com/privacy for privacy and opt-out information.
David J. Bland is a co-author of the newly published “Testing Business Ideas,” and founder of Precoil where he helps companies find product-market fit using lean startup, design thinking and business model innovation practices. Bland walks us through the book which is a field guide for rapid experimentation in order to reduce risk and increase the likelihood of success for any new venture or business project. In addition to experimentation, the publication also tackles team design from three different angles: Configuration of cross-functional teams Team behaviors such as questioning assumptions and entrepreneurial spirit Environment the leaders need to provide for teams to live within Bland also makes his prediction for where the separate disciplines of Agile, Lean Startup, Design Thinking, Business Model, Lean UX and others: “This is all part of a system and we need to figure out how it all relates instead of adopting it all in isolation within an org. I still think systems thinking is eventually going to come back in a more consumable way.” Accenture | SolutionsIQ’s Leslie Morse hosts. The Agile Amped podcast is the shared voice of the Agile community, driven by compelling stories, passionate people, and innovative ideas. Together, we are advancing the impact of business agility. Podcast library: www.agileamped.com Connect with us on social media! Instagram: https://www.instagram.com/agileamped/ LinkedIn: https://www.linkedin.com/company/solutionsiq/ Twitter: https://twitter.com/AgileAmped
Episode 38 of the Modern Agile Show features an interview with David Bland, a veteran lean and agile coach and co-author of the book, Testing Business Ideas. The book features a catalog of 44 experiments that help people learn faster whether their ideas are desirable, viable and feasible. David shares stories about how a small San Francisco startup and a large insurance company both used experiments described in the book to de-risk their ideas and quickly learn from the market. David and Josh discuss how intuition, vision and ethics relate to testing business ideas, how important it is to create an environment in which it is safe to experiment and learn rapidly and how ideas from David's book relates to Modern Agile's four principles. David explains the challenges that relate to adopting the ideas from his book and he talks about the importance of having a healthy skepticism about what to build, talking to users and aligning work with company vision. Finally, David talks about Assumption Mapping, and how it helps fill in the gap between canvases, like the Business Model Canvas, and the experiments you conduct.
David Bland is the founder of Precoil and the co-author of the new book, Testing Business Ideas. In this episode of the Product Science Podcast, we talk about how important it is to get cross-functional teams to agree on the assumptions that must be true for your business to succeed and discuss different approaches to testing the assumptions. Read the show notes to learn more.
David J Bland is the founder of Precoil to help companies find product market fit using lean startup, design thinking, and business model innovation. David has helped validate new products and businesses at companies such as GE, Toyota, Adobe, HP, Behr and more. David is the co-author of Testing Business Ideas, a Wiley business book with Alexander Osterwalder. In this podcast, we talked about David’s new book Testing Business Ideas. We covered: three types of risks facing your business and product ideas how to design experiments for these risks, and how you can use experiment sequences to design better products. www.beyondusers.com/podcast/
David Bland is the CEO and Founder of Precoil, an author, and a long-time practitioner of agile and lean startup. He joined us on the podcast to talk about how to create focus around what matters to your users by using different testing methodologies – a topic he and Alex Osterwalder cover in their book, [...] Read more » The post Testing Business Ideas – David Bland on The Product Experience appeared first on Mind the Product.
On today's episode David Bland and Annie Sargent present the ultimate guide to getting around France cheaply using trains, buses and Apps. We also discuss low-cost airlines both for your long-haul flights and for regional flights within France. Some of them will surprise you! David Blanc and Annie Sargent are both tour guides in France so they've used all of these companies and can speak from personal experience. #joinusinfrance #travelfrance #gettingaroundfrance #blablacar #budgettravel #traveladdict #instatraveling #solotravel Email | Facebook | Pinterest | Instagram | Twitter
David Bland is the Founder of Precoil and the Co-Author of Testing Business Ideas, along with Alexander Osterwalder. David talks with Brian Ardinger, Inside Outside Innovation Founder, about risk, generating evidence through experimentation, and listening to customers. David’s new book is a field guide for rapid experimentation. Through tactical examples, it describes what he’s seen with various teams and testing in the market. It also describes product and backend business model testing, in addition to 44 experiments organized from low strength of evidence to high strength of evidence. Key Points - Think about risk - I have this risk. Should we do this? Can we do this? Companies need to generate more evidence before jumping to build. Learn about desirable, viable, and feasible. - What has changed in the experimentation process? Originally landing pages were it. Now we need to think about the hypothesis we’re trying to test. Experimentation terminology and processes are being adopted by product managers. - Business Model Canvas - People stop with how to address risk and making that a repeatable process. Need to connect to outcomes. Discovery isn’t a phase. It’s continuous. Look at retail and automotive. - Need for experimentation taking hold. Need to move fast and put learning into action. Learning from customers gets you farther. - Companies need to teach experimentation. Democratizing process. Multi-year journey. - Innovator Skills and Talent: Creative problem solvers that can deal with uncertainty and take initiative. Find and give people a chance to be entrepreneurs. Exhibit behaviors that are customer-centric, data influenced, and willing to test the status quo. - Environment for innovators is crucial. For More Information Check out David’s new book Testing Business Ideas at precoil.com, Strategyzer.com, or on Amazon. This week's podcast is sponsored by RSM - Audit, Tax, & Consulting Services for the Middle Market For similar podcasts, check out: Ep. 164 – Josh Seiden, Author of Outcomes Over Outputs on Being Outcome Centric Ep. 140 – Melissa Perri, Escaping the Build Trap Author and Produx Labs CEO Ep. 126 – Barry O’Reilly, Author of Unlearn & Lean Enterprise Find this episode of Inside Outside Innovation at insideoutside.io. You can also listen on Acast, iTunes, Sticher, Spotify, and Google Play. FREE INNOVATION NEWSLETTER Get the latest episodes of the Inside Outside Innovation podcast, in addition to thought leadership in the form of blogs, innovation resources, videos, and invitations to exclusive events. SUBSCRIBE HERE For information regarding your data privacy, visit acast.com/privacy
David Bland is the Founder of Precoil and the Co-Author of Testing Business Ideas, along with Alexander Osterwalder. David talks with Brian Ardinger, Inside Outside Innovation Founder, about risk, generating evidence through experimentation, and listening to customers. David’s new book is a field guide for rapid experimentation. Through tactical examples, it describes what he’s seen with various teams and testing in the market. It also describes product and backend business model testing, in addition to 44 experiments organized from low strength of evidence to high strength of evidence. Key Points - Think about risk - I have this risk. Should we do this? Can we do this? Companies need to generate more evidence before jumping to build. Learn about desirable, viable, and feasible. - What has changed in the experimentation process? Originally landing pages were it. Now we need to think about the hypothesis we’re trying to test. Experimentation terminology and processes are being adopted by product managers. - Business Model Canvas - People stop with how to address risk and making that a repeatable process. Need to connect to outcomes. Discovery isn’t a phase. It’s continuous. Look at retail and automotive. - Need for experimentation taking hold. Need to move fast and put learning into action. Learning from customers gets you farther. - Companies need to teach experimentation. Democratizing process. Multi-year journey. - Innovator Skills and Talent: Creative problem solvers that can deal with uncertainty and take initiative. Find and give people a chance to be entrepreneurs. Exhibit behaviors that are customer-centric, data influenced, and willing to test the status quo. - Environment for innovators is crucial. For More Information Check out David’s new book Testing Business Ideas at precoil.com, Strategyzer.com, or on Amazon. This week's podcast is sponsored by RSM - Audit, Tax, & Consulting Services for the Middle Market For similar podcasts, check out: Ep. 164 – Josh Seiden, Author of Outcomes Over Outputs on Being Outcome Centric Ep. 140 – Melissa Perri, Escaping the Build Trap Author and Produx Labs CEO Ep. 126 – Barry O’Reilly, Author of Unlearn & Lean Enterprise Find this episode of Inside Outside Innovation at insideoutside.io. You can also listen on Acast, iTunes, Sticher, Spotify, and Google Play. FREE INNOVATION NEWSLETTER Get the latest episodes of the Inside Outside Innovation podcast, in addition to thought leadership in the form of blogs, innovation resources, videos, and invitations to exclusive events. SUBSCRIBE HERE For information regarding your data privacy, visit acast.com/privacy
David Bland continued our series "Jesus The Game Changer" on the 11th Aug 2019.
Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: I’m someone who enjoys learning from books. I often find great tips I can apply from a good book, and that is just what I have for you. We are discussing a valuable new book titled Testing Business Ideas. It is full of practical experiments we can do as product managers to help us with problem-solution fit. These are experiments to find evidence for the hypotheses we have made and help us think more deeply about the assumptions surrounding a product concept. The book describes 44 different experiments along with why each is used and how to use it. It will be a very important book to be on your bookshelf and refer to when you need an experiment. The lead author is David Bland. He helps companies all over the world find problem-solution fit using lean startup, design thinking, and business model innovation.
Know how to test a product by measuring risk through desirability, viability, and feasibility. I'm someone who enjoys learning from books. I often find great tips I can apply from a good book, and that is just what I have for you. We are discussing a valuable new book titled Testing Business Ideas. It is […]
Know how to test a product by measuring risk through desirability, viability, and feasibility. I’m someone who enjoys learning from books. I often find great tips I can apply from a good book, and that is just what I have for you. We are discussing a valuable new book titled Testing Business Ideas. It is […]
(puedes ver esta entrevista, con subtítulos en español, aquí: https://youtu.be/YZHjjIFW278) En este episodio tenemos la visita de uno de los líderes mundiales en tema de emprendimiento, Alexander Osterwalder, el creador del mundialmente conocido Modelo de negocio Canvas, y autor de los libros Generación de Modelos de Negocio y Diseñando la propuesta de valor (cuyos resúmenes tienes disponibles en Libros para Emprendedores). En esta página encuentras las notas del episodio de hoy: https://librosparaemprendedores.net/mpe036 Lecturas recomendadas por Alexander Osterwalder: En temas de emprendimiento: El blog de Steve Blank: https://steveblank.com/ El blog de Eric Ries: https://leanstartup.co/blog/ Libros de Eric Ries: http://theleanstartup.com/ Próximo libro de David Bland, en Strategyzer (no disponible todavía): https://www.strategyzer.com/books En temas de cultura empresarial: Powerful, de Patty Mc Cord: https://amzn.to/2VslYwV Disrupted, de Dan Lyons: https://amzn.to/2EfesOJ Principios, de Ray Dalio: https://amzn.to/2Xse6Nt Bad Blood, de John Carreyrou: https://amzn.to/2Xq7izZ The No Asshole Rule, de Robert Sutton: https://amzn.to/2SrNHMg Creatividad: Los libros de Tina Seelig: http://www.tinaseelig.com/books.html Insight Out, de Tina Seelig: https://amzn.to/2VmAqGp ¿Dónde puedes encontrar a Alex?: - En su página: https://www.strategyzer.com/ Finalmente, en esta página encuentras las notas del episodio de hoy: https://librosparaemprendedores.net/mpe036 ________ Episodio patrocinado por Instituto de Emprendedores: Conoce el Plan Midas, 5 fases y 10 pasos para pasar de no tener ni siquiera una idea de negocio a tener una empresa de éxito, funcionando, generando ingresos y calidad de vida para ti y los tuyos. Enfócate en conseguir tus metas con una empresa que te proporcione los mejores resultados. El Instituto de Emprendedores te da el plan de ruta para alcanzarlo. Contenidos, cursos y coaching grupal con Luis Ramos, de Libros para Emprendedores. Consigue tus metas, ¡AHORA! ________ ¿Necesitas un hosting de garantías para tu página web? ¿Rápido y con el mejor servicio al cliente? En Libros para Emprendedores utilizamos Siteground, porque nos da flexibilidad, rapidez en el servidor y rapidez en el servicio. Habiendo probado muuuuchas otras opciones, nos quedamos con Siteground, porque por muy poco más, obtienes mucha más calidad y tranquilidad. Haz click aquí para obtener un 60% de descuento al contratar tu servidor Siteground: https://librosparaemprendedores.net/siteground _______________ Esta es nuestra página oficial... Hosted on Acast. See acast.com/privacy for more information.
(puedes ver esta entrevista, con subtítulos en español, aquí: https://youtu.be/YZHjjIFW278) En este episodio tenemos la visita de uno de los líderes mundiales en tema de emprendimiento, Alexander Osterwalder, el creador del mundialmente conocido Modelo de negocio Canvas, y autor de los libros Generación de Modelos de Negocio y Diseñando la propuesta de valor (cuyos resúmenes tienes disponibles en Libros para Emprendedores). En esta página encuentras las notas del episodio de hoy: https://librosparaemprendedores.net/mpe036 Lecturas recomendadas por Alexander Osterwalder: En temas de emprendimiento: El blog de Steve Blank: https://steveblank.com/ El blog de Eric Ries: https://leanstartup.co/blog/ Libros de Eric Ries: http://theleanstartup.com/ Próximo libro de David Bland, en Strategyzer (no disponible todavía): https://www.strategyzer.com/books En temas de cultura empresarial: Powerful, de Patty Mc Cord: https://amzn.to/2VslYwV Disrupted, de Dan Lyons: https://amzn.to/2EfesOJ Principios, de Ray Dalio: https://amzn.to/2Xse6Nt Bad Blood, de John Carreyrou: https://amzn.to/2Xq7izZ The No Asshole Rule, de Robert Sutton: https://amzn.to/2SrNHMg Creatividad: Los libros de Tina Seelig: http://www.tinaseelig.com/books.html Insight Out, de Tina Seelig: https://amzn.to/2VmAqGp ¿Dónde puedes encontrar a Alex?: - En su página: https://www.strategyzer.com/ Finalmente, en esta página encuentras las notas del episodio de hoy: https://librosparaemprendedores.net/mpe036 ________ Episodio patrocinado por Instituto de Emprendedores: Conoce el Plan Midas, 5 fases y 10 pasos para pasar de no tener ni siquiera una idea de negocio a tener una empresa de éxito, funcionando, generando ingresos y calidad de vida para ti y los tuyos. Enfócate en conseguir tus metas con una empresa que te proporcione los mejores resultados. El Instituto de Emprendedores te da el plan de ruta para alcanzarlo. Contenidos, cursos y coaching grupal con Luis Ramos, de Libros para Emprendedores. Consigue tus metas, ¡AHORA! ________ ¿Necesitas un hosting de garantías para tu página web? ¿Rápido y con el mejor servicio al cliente? En Libros para Emprendedores utilizamos Siteground, porque nos da flexibilidad, rapidez en el servidor y rapidez en el servicio. Habiendo probado muuuuchas otras opciones, nos quedamos con Siteground, porque por muy poco más, obtienes mucha más calidad y tranquilidad. Haz click aquí para obtener un 60% de descuento al contratar tu servidor Siteground: https://librosparaemprendedores.net/siteground _______________ Esta es nuestra página oficial de Facebook: https://librosparaemprendedores.net/facebook Además, recuerda que puedes suscribirte al podcast en: - Nuestra página: https://librosparaemprendedores.net/feed/podcast - iTunes: https://itunes.apple.com/mx/podcast/libros-para-emprendedores/id1076142249?l=es - Youtube: http://www.youtube.com/c/LibrosparaemprendedoresNet - Spotify: https://open.spotify.com/show/0qXuVDCYF8HvkEynJwHULb - iVoox: http://www.ivoox.com/ajx-suscribirse_jh_266011_1.html - Spreaker: http://www.spreaker.com/user/8567017/episodes/feed - Stitcher: http://www.stitcher.com/s?fid=81214 y seguirnos en Twitter ( https://twitter.com/EmprendeLibros ) y en Facebook ( https://www.facebook.com/EmprendeLibros/ ).
Brian Robertson on Being Human, Thomas Perry on Greater Than Code, Jeff Patton on Engineering Culture by InfoQ, story-telling on The Meta-Cast, and David Bland on Agile Amped. I'd love for you to email me with any comments about the show or any suggestions for podcasts I might want to feature. Email podcast@thekguy.com. This episode covers the five podcast episodes I found most interesting and wanted to share links to during the two week period starting January 21, 2019. These podcast episodes may have been released much earlier, but this was the week when I started sharing links to them to my social network followers. BRIAN ROBERTSON ON BEING HUMAN The Being Human podcast featured Brian Robertson with host Richard Atherton. Brian and Richard talked about the notion of Holacracy, what it takes to become a Holacracy, and they examined examples of holacracy in Medium and Zappos. I particularly liked what Brian had to say about empowerment. iTunes link: https://itunes.apple.com/ca/podcast/41-holacracy-strikes-back-with-brian-robertson/id1369745673?i=1000426987015&mt=2 Website link: http://www.firsthuman.com/podcast/41-holacracy-strikes-back-with-brian-robertson/ THOMAS PERRY ON GREATER THAN CODE The Greater Than Code podcast featured Thomas Perry with hosts John K Sawers, Janelle Klein, Rein Henrichs, and Jessica Kerr. I found myself nodding my head to much of what Thomas was saying, and I particularly liked his comparison of a well-functioning standup, emotionally, to a fistfight. I have seen enough disengaged teams and their standup meetings to appreciate those rare times when I witnessed the kind of emotionally engaged standup meetings that Thomas describes. iTunes link: https://itunes.apple.com/ca/podcast/111-thermodynamics-of-emotion-with-thomas-perry/id1163023878?i=1000426851393&mt=2 Website link: https://www.greaterthancode.com/2019/01/02/111-thermodynamics-of-emotion-with-thomas-perry/ JEFF PATTON ON ENGINEERING CULTURE BY INFOQ The Engineering Culture by InfoQ podcast featured Jeff Patton with host Shane Hastie in an episode recorded at the Agile 2018 conference. They talked about the difference between products and projects and the client-vendor anti-pattern in which “IT” focuses on satisfying “the business” rather than satisfying the ultimate customer. Shane asked whether the concept of “product owner” fixes this problem and Jeff responded that he recently figured out why he has always bristled at the term product owner and it is because it steals ownership of the product from the team. Jeff generalized this to the anti-pattern of separating deciders from executers, talked about how the earliest Scrum papers had no concept of product owner, and suggested that we should instead think about the cross-functional teaming that the Balanced Team movement promotes. Jeff talked about the VC-funded tech startup failure rate after two years being eighty percent and how successful companies measure outcomes and test their ideas. I liked Jeff’s The Matrix metaphor of how most of us, once exposed to measuring whether our product is actually working in the market, want to take the blue pill and go back to the simplicity of optimizing only for time, cost, and scope. iTunes link: https://itunes.apple.com/ca/podcast/jeff-patton-on-noprojects-and-product-management/id1161431874?i=1000427159460&mt=2 Website link: https://www.infoq.com/podcasts/noprojects-product-management STORYTELLING ON THE META-CAST In a recent episode of the Meta-Cast podcast, hosts Bob Galen and Josh Anderson talked about storytelling in response to a question from a member of the kazi.io Twitch/Discord audience. Bob talked about the power of making your stories personal, citing Steve Jobs’ commencement speech and contrasting this with the speeches of pompous speakers. Josh spoke about his own experience as a father of small children in seeing how almost everything communicated to children takes the form of stories. Bob pointed out that storytelling is a skill that improves with practice and becoming a more effective communicator involves practicing the art of storytelling. Josh cited two examples of where he learned to improve his storytelling: reading Stephen King’s book On Writing (which itself is written as a story), and giving a conference talk in which an experienced ToastMaster had Josh rewrite it to tell a story. Bob talked about mining for stories by paying attention to all the interesting events going on around you in the workplace as a source of stories. Bob tied this all back to what user stories are supposed to be and how, when he teaches that in workshops, he sees the group’s energy level go up. In the end, they decided that they need to do a future episode on stories presented in the form of a story. iTunes link: https://itunes.apple.com/ca/podcast/episode-140-storytelling-in-agile/id356489089?i=1000427251983&mt=2 Website link: https://www.meta-cast.com/2019/01/episode-140-storytelling-in-agile.html DAVID BLAND ON AGILE AMPED The Agile Amped podcast featured David Bland with host Howard Sublett. David talked about how he is interested in how teams fold discovery work into delivery work and how to develop in them a healthy skepticism of their backlogs. He described his love for the framing of desirability, viability, and feasibility and how most teams he encounters think exclusively about feasibility. He also examined the exhausting nature of regularly validating ideas with customers only to have them reject most of them, which recalls Jeff Patton’s comment above about wanting to take the blue pill. iTunes link: https://itunes.apple.com/ca/podcast/lean-experiments-and-design-thinking-for-your-backlog/id992128516?i=1000426931640&mt=2 Website link: https://solutionsiq.podbean.com/e/lean-experiments-and-design-thinking-for-your-backlog/ FEEDBACK Ask questions, make comments, and let your voice be heard by emailing podcast@thekguy.com. Twitter: https://twitter.com/thekguy LinkedIn: https://www.linkedin.com/in/keithmmcdonald/ Facebook: https://www.facebook.com/thekguypage Instagram: https://www.instagram.com/the_k_guy/ YouTube: https://www.youtube.com/channel/UCysPayr8nXwJJ8-hqnzMFjw Website:
David Bland, founder of Precoil, helps both startup founders and enterprise leaders rapidly find product market fit. He sat down to talk about using Lean experiments with Agile teams, and how to fold in design thinking as a new way to look at your backlog. When considering what to work on, teams should look at: - Desirability – Do people want this? - Viability – Should we be working on this? - Feasibility – Can we do this? However, most teams focus on “Can we do this?” and not enough on “Do we want this?” or “Should we work on this?” Bland walks us through what a discovery engine for a team looks like, how to include the customer in your feedback loop, and how to run Lean experiments to reduce uncertainty in your backlog. Howard Sublett hosts at Agile2018 in San Diego. Reach our guest:Email david@precoil.comWebsite precoil.com/Twitter twitter.com/davidjbland The Agile Amped podcast is the shared voice of the Agile community, driven by compelling stories, passionate people, and innovative ideas. Together, we are advancing the impact of business agility. Podcast library: www.agileamped.com Connect with us on social media! Twitter: twitter.com/AgileAmpedFacebook: www.facebook.com/agileampedInstagram: www.instagram.com/agileamped/
David stopped by the booth to tell us all about his talk: Lean Experiments with Agile Teams, which is about his thoughts on Lean Startup and Design Thinking and how to blend those things with Agile. Contact Info: David Bland on Twitter
In this interview with David Bland, he and Dave Prior discuss definitions of lean startup and design thinking as well as his passion for building businesses that matter. David goes into detail about how he works with existing companies to create new lines of businesses using internal venture capital, as well as how the scientific method applies to business.
Giora Morein, founder and former president of BigVisible and current CST, proposed to us an inflammatory topic: enterprise Agile is killing product innovation and dooming global economies. To round out our discussion panel, we invited founder of Precoil David Bland before diving into a deep and long discussion with two major takeaways:Agile is good at making organizations more efficient, which may cause companies to efficiently undermine their own business, the people they employ and the larger economy.Organizations don’t invest enough in enough types of innovations to protect against the uncertainty of the future. Howard Sublett hosts at Agile2017 in Orlando, Florida. To receive real-time updates, subscribe at YouTube, iTunes or SolutionsIQ.com.Subscribe: bit.ly/SIQYouTube, bit.ly/SIQiTunes, www.solutionsiq.com/agile-amped/Follow: bit.ly/SIQTwitterLike: bit.ly/SIQFacebook
Today's episode is a conversation with David Bland we recorded live at our Lean Startup Week booth. David has been in the lean startup and corporate innovation space for many years, being involved with Eric Ries and Neo Innovation. Listen in to hear his valuable insights about internal innovation, assumption mapping, and what he thinks the next big thing will be among innovators. For information regarding your data privacy, visit acast.com/privacy
David Bland shares an exercise from LeanUX for gaining clarity in times of uncertainty and developing a deep understanding of customer needs. The post MBA099: Assumptions Mapping appeared first on Mastering Business Analysis.
David Bland - 50 Not Out The post 50 Not Out appeared first on The Hills Christian Family Centre.
Here is the 28th installment of the Dreams of Consciousness podcast, featuring an interview with Full of Hell's Dylan Walker and David Bland. I met up with the band in the summer of 2015 when they played ABC No Rio with The Body; they were rushing from one venue to another, so we discussed the possibility of doing an interview during their upcoming South East Asian tour. Fast-forward to this past Friday, when they played Kuala Lumpur: I grabbed Dylan and David as they were waiting for their headlining set at Play Space in Damansara Perdana. We talked about the logistics of this tour, their recent collaboration with Merzbow, and some of their future plans. My thanks again to Dylan and David for taking the time to talk to me, and to you for listening. TRACKLIST: Bone Coral and Brine/Indigence And Guilt/Embrace taken from Rudiments of Mutilation Coven of the Larynx/Fox Womb taken from Music From The Dial Blue Litmus/Fawn Heads And Unjoy taken from Full of Hell & Merzbow Ergot taken from Sister Fawn Halogen Bulb taken from Amber Mote in the Black Vault
Organizing for innovation is the topic of discussion on this week's episode of the podcast. We talk about why corporate innovation is fundamentally broken on a number of levels, what you can do to fix that within your own organization, and what a typical “innovation team” should look like. David Bland joins us this week to discuss those topics and more. David is a Principal at Neo, a “full-stack innovation consulting firm,” where he advises corporations and startups alike on how to create and deliver value to their customers. Prior to Neo, David was a pioneer in lean startup and innovation services at BigVisible, where he worked with Fortune 500 companies to establish entrepreneurial teams within huge companies. He worked with Lean Startup author Eric Ries to start FastWorks at GE and is an author and speaker who helps turn the concepts of lean startup, business model generation, and customer development into actions. You can find him on Twitter and Medium and @DavidJBland.
David Bland
The awesome David Bland stops by the BigVisible un-booth at Agile2014. Topic for discussion: Innovative Accounting will land you in prison, but Innovation Accounting will land you a product that matters. David covers the basics of Innovation Accounting and dives into Pirate Metrics, Lean Analytics Phases and the Passionate User Model.
David Bland, Principal Advisor at Neo Innovation, Inc. And Author, Discusses How Large Corporations Are Adopting Lean Product Development To Build Products That Matter The principles put forth in Eric Ries' Lean Startup aren't just for startups. Lean startup practices can and do work in the enterprise too. David J. Bland discusses what lean startup in the enterprise is, how it works, and how agile principles and practices can help you quickly test and validate your hypotheses and gather customer feedback to build better products. David Bland helps organizations change how they create and deliver value. He's advised teams responsible for millions of dollars of revenue to embrace the shift from "can we build it" to "should we build it". When he's not advising Silicon Valley Startups and the Fortune 500, David can be found speaking, writing and leading workshops on lean startup, business model generation and customer development. David is author of the upcoming business novel, Minimum Viable Inc. Resources: http://bit.ly/1dtLALv New from Startup Product Academy: Daily, Curated educational webcasts, webinars and free online events for your continuous learning. http://startupproduct.com/webcasts Show your love for the Global Product Management Talk! Donate support:http://bit.ly/1jxkn08
Derek Neighbors, Roy van de Water, Clayton Lengel-Zigich, David Bland discuss Lean Startup principles in Agile: