Podcast appearances and mentions of Robert Sutton

John Robert Sutton is known as the Indiana Jones of Food. As an accomplished food archeologist and importer of food which has taken him to over 120 countries, Sutton hosts Foods that Matter on Curtco Media. He shares some fascinating history about food and some great food trends around the world that you should know… The post Foods That Matter with John Robert Sutton appeared first on Kitchen Chat.

John Robert Sutton is known as the Indiana Jones of Food. As an accomplished food archeologist and importer of food which has taken him to over 120 countries, Sutton hosts Foods that Matter on Curtco Media. He shares some fascinating history about food and some great food trends around the world that you should know about. From a plant based perspective Sutton shares the following: Honey will play a greater role as a natural binder in food bars. You see it already being used for sunflower seed bars. Cashew apples from Brazil are being used in ice cream. Sea buckthorn, bright orange berries which have the highest concentration of vitamin C are being used in teas and creams. Rosemary will play an important role in wellness, and more beverages will be infused with rosemary. Sprouted nuts will grow in popularity as they release nutrients and minerals. From a luxury splurge, Caviar of Kalix is one of the best caviars in the world and is often served at royal dinners and at the Nobel prize dinners. Be sure and visit KitchenChat.info for more interviews and recipes. Subscribe to the KitchenChat podcast on Apple Podcasts, https://podcasts.apple.com/us/podcast/kitchen-chat-margaret-mcsweeney/id447185040 or Spotify https://open.spotify.com/show/3PpcTPpvHEh8eOMfDUm8I9

George Couros introduces the Week Two 2024 Year-End Highlight Video by sharing the importance of revisiting meaningful quotes and ideas over time. Couros emphasizes that success is built on consistent, small wins rather than seeking instant fame. Couros also shares his commitment to blogging since 2009, focusing on personal growth and authentic expression rather than catering to audience expectations. Couros also encourages listeners to reflect on their own consistent efforts and the value of learning from past experiences, highlighting a quote from Robert Sutton about the path to success being paved with small wins. Description & Time Codes: 0:00 Intro with George Couros 5:51 Intro 5:59 Dr. Katie Novak & Dr. Catlin Tucker 9:33 Dr. Keith Simmons 14:24 Sarah Sirgo Shift Writing into All Classrooms! - The latest book from Dr. Catlin Tucker and Dr. Katie Novak https://www.youtube.com/watch?v=7gU8WhWjnpI In this episode that should have been sponsored by Rent the Runway, Dr. Katie Novak and Dr. Catlin Tucker join George Couros to share details about their newest book, Shift Writing into the Classrooms! Dr. Keith Simmons: Creating a Vision With Your Community https://www.youtube.com/watch?v=2wMHgrepDTQ Dr. Keith Simmons shares how he co-created a vision to anchor the work that was being done in his school district. Be sure to check out the full episode for even more great ideas, The Innovator's Mindset with Dr. Keith Simmons: Creating a Vision With Your Community. Sarah Sirgo: Professionally Irreverent https://www.youtube.com/watch?v=tO6ocFybwNU Sarah Sirgo shares three things that she considers “professionally irreverent.” Be sure to check out the full episode of this podcast with Sarah Sirgo for even more great information! __________________________________________ Please share your thoughts with us on Twitter or Instagram at #InnovatorsMindset. More at georgecouros.com George Couros on Twitter: https://twitter.com/gcouros George Couros on Instagram: https://instagram.com/gcouros George Couros on Facebook: https://www.facebook.com/georgecourosauthor/ George Couros on LinkedIn: https://ca.linkedin.com/in/george-couros-a5146519 For the full audio podcast: https://linktr.ee/gcouros The Innovator's Mindset: https://www.amazon.com/dp/0986155497?ref=exp_gcouros_dp_vv_d What Makes a Great Principal - https://www.amazon.com/dp/1948334739?linkCode=ssc&tag=onamzgeorge0f-20&creativeASIN=1948334739&asc_item-id=amzn1.ideas.2SBTFVTBT0S6X&ref_=aip_sf_list_spv_ofs_mixed_d_asin Because of a Teacher - https://www.amazon.com/dp/194833433X?ref=exp_gcouros_dp_vv_d Because of a Teacher 2 - https://www.amazon.com/dp/194833450X?tag=onamzgeorge0f-20&linkCode=ssc&creativeASIN=194833450X&asc_item-id=amzn1.ideas.2SBTFVTBT0S6X Innovate Inside the Box: https://www.amazon.com/dp/1948334127?ref=exp_gcouros_dp_vv_d Music from Bensound - http://bensound.com/

Julie Sumner is a recovering attorney who has more than 20 years of experience in labor and employment litigation. She started Monarch Endeavors in 2016 with the goal of helping employers resolve employee-related issues before they got sued. Monarch offers HR consulting and training services directed at HR professionals and management-level employees, since they are typically the first line of defense for an employer. Monarch's specialty is those "Oh, Sh!t!" moments that often paralyze employers because they do not know how to respond. At Monarch, our goal is to be your partner through those moments and help you resolve them as painlessly as possible. Key Takeaways [00:04:15] Clear Expectations [00:09:24] Building Trust [00:12:43] Proactive vs. Reactive Leadership [00:19:42] Disrespect in the Workplace [00:38:05] The No Asshole Rule: by Robert Sutton [00:39:16] Civility in Society [00:42:37] Teaching People to Connect Again   Where to Find Julie Sumner, Monarch Endeavors & Whine with HR Facebook – Monarch Endeavors, LLC LinkedIn – Monarch Endeavors, LLC Instagram – @Monarch_Endeavors_LLC Website – MonarchEndeavorsLLC.com Whine with HR Podcast How to find us - Visit our website – hardnopodcast.com – for show notes, which include links to books and other helpful resources. Like what you hear? Please subscribe, rate and review so others can find us, and make sure to follow us on social media. We're @hardnopodcast on Instagram, Facebook, LinkedIn & YouTube!

Mitch Warner: Leadership and Self-Deception Mitch Warner is a managing partner of the Arbinger Institute. The Institute has authored three best-selling books and helps leaders transform their organizations by enabling the fundamental shift in mindset that leads to exceptional results. Now in it's fourth edition, Leadership and Self-Deception: The Secret to Transforming Relationships & Unleashing Results*, is today one of the top fifty best-selling leadership books of all time. Shifting behavior in a sustainable way requires us to change our mindset. In this conversation, Mitch and I explore how self-deception gets in our way and how we can take the first step by seeing others as people. Key Points In many cases, we are the carriers of the very problems we are complaining about. We often resist this reality. We often assume we aren't the cause of problems because of our good intentions. Mindset drives our behaviors and the effectiveness and influence of those behaviors. Seeing someone as less than a person causes us to see the world in a way that justifies our judgement. Too often, conflicts manifest as people provoking another's behavior in order to justify themselves. Our own justification is an indicator that we may be wrong to being with. Viewing others as either better or worse than ourselves creates justification that prevents awareness and change. Get outside of yourself by meeting to learn about them. If the relationship has been strained, consider meeting to give. Resources Mentioned Leadership and Self-Deception: The Secret to Transforming Relationships & Unleashing Results* by The Arbinger Institute The Arbinger Institute Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Compare Yourself to Others, with Mollie West Duffy (episode 582) - Comparison is inevitable. The key to a healthier, happier you is to embrace it. Help Your Team Embrace Growth Mindset, with Eduardo Briceño (episode 644) — spending time in the learning zone The Way to Handle Oblivious Leadership, with Robert Sutton (episode 667) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

In this enlightening episode of The Brainy Business podcast, host Melina Palmer revisits a compelling conversation with Matthew Confer on the three essential steps to better decision-making. As the VP of Strategy at Abilitie, Matthew brings a wealth of knowledge on leadership development and decision-making frameworks. This episode is a must-listen for anyone looking to enhance their decision-making skills, both personally and professionally, especially in the context of business leadership and management. Melina and Matthew delve into the importance of challenging constraints, embracing pre-mortems, and checking the basics to make more informed and effective decisions. They discuss the value of simulation training for corporate leaders, drawing parallels to pilot training to emphasize the importance of experiential learning. With practical examples and insightful stories, this episode offers actionable strategies to improve decision-making processes in any organization. In this episode: Learn the three critical steps to making better decisions: challenging constraints, embracing pre-mortems, and checking the basics. Understand the significance of simulation training in developing leadership and decision-making skills. Explore practical examples of how to implement these strategies in real-world business scenarios. Discover the importance of adaptability and flexibility in decision-making, especially in uncertain times. Gain insights into the psychological aspects of decision-making and how to overcome common biases. Show Notes: 00:00:00 - Introduction Melina introduces the episode and the topic of three steps to better decision-making with Matthew Confer, highlighting the relevance of this discussion for the upcoming episode with Melaina Vinski. 00:04:12 - Matthew Confer's Background Matthew shares his background and his role at Abilitie, explaining how simulation training helps leaders develop critical decision-making skills. 00:09:30 - Simulation Training Examples Matthew provides examples of simulation training scenarios, including people management and financial acumen, and how these simulations help leaders practice decision-making in a controlled environment. 00:14:46 - Importance of Experiential Learning Melina and Matthew discuss the difference between thinking about doing something and actually doing it, emphasizing the value of experiential learning in improving decision-making skills. 00:20:15 - Step 1: Challenge the Constraints Matthew explains the first step in the decision-making framework: challenging the constraints. He shares examples of how successful teams take a step back to identify and challenge the constraints that might be holding them back. 00:25:22 - Step 2: Embrace a Pre-Mortem Matthew introduces the concept of a pre-mortem, explaining how it helps teams anticipate potential failures and plan accordingly. He discusses the psychological benefits of considering why a plan might fail before it is implemented. 00:30:45 - Step 3: Check the Basics Matthew highlights the importance of checking the basics, especially as decisions become more complex. He shares a notable example from NASA to illustrate how small details can trip up even the most advanced projects. 00:35:51 - Practical Examples and Applications Matthew provides practical examples of how these three steps have been applied in real-world scenarios, including the challenges and adaptations faced during the COVID-19 pandemic. 00:45:30 - The Press Release Method Matthew introduces the press release method, a decision-making technique used by Amazon, and discusses its potential benefits and applications in business decision-making. 00:50:12 -  Conclusion, What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Matthew: Matthew on LinkedIn Matthew on Twitter Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: What Your Employees Need and Can't Tell You, by Melina Palmer Thinking Fast and Slow, by Daniel Kahneman The Friction Project, by Robert Sutton and Huggy Rao Friction, by Roger Dooley Sludge, by Cass Sunstein Top Recommended Next Episode: Time Discounting (ep 328) Already Heard That One? Try These:  The Most Important Step In Applying Behavioral Economics: Understanding the Problem (ep 126) What Your Employees Need and Can't Tell You (ep 225) Scarcity (ep 270) The Science of Time Pressure (ep 366) Status Quo Bias (ep 376) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter Matthew's Ted Talk Learn to Lead Podcast Amazon “Press Release” Method To Reach Your Goals, Imagine You Already Tried and Failed What a 5-Step Checklist at Johns Hopkins Can Teach You About Life and Business  

In this episode of The Brainy Business podcast, host Melina Palmer revisits her engaging conversation with Dr. Benny Cheung of Dectech. Originally aired in February 2021, this episode dives into the fascinating world of applied behavioral science, focusing on a compelling case study about opportunistic insurance fraud. Benny shares insights from his academic journey in behavioral genetics to his application of behavioral techniques in a commercial setting, providing valuable lessons for businesses across various industries. Benny's research on opportunistic insurance fraud reveals how simple behavioral interventions can significantly reduce dishonest behaviors among consumers. By leveraging techniques such as norming, self-consistency, priming, framing, and reciprocity, the study demonstrates how these nudges can sway consumer honesty and potentially save the insurance industry millions. This episode is packed with practical insights and examples that highlight the power of behavioral science in real-world applications. In this episode: Discover the impact of behavioral genetics on understanding consumer behavior. Learn about the challenges and strategies in addressing opportunistic insurance fraud. Explore the effectiveness of different behavioral interventions in promoting honesty. Understand the importance of testing and experimentation in behavioral science. Gain insights into designing and implementing behavioral nudges in various business contexts. Show Notes: 00:00:00 - Introduction Melina Palmer introduces the episode and the guest, Dr. Benny Cheung, highlighting the focus on opportunistic insurance fraud and the application of behavioral science in commercial settings. 00:04:08 - Dr. Benny Cheung's Background Benny shares his academic background in behavioral genetics and his transition to applying behavioral science in a commercial backdrop, supporting clients in understanding consumer behavior. 00:09:16 - Behavioral Genetics and Consumer Behavior Benny discusses the hereditary nature of certain behaviors and the implications of genetic research on understanding consumer behavior, providing fascinating insights from his work with nematode worms. 00:15:46 - Opportunistic Insurance Fraud Benny explains the concept of opportunistic insurance fraud, differentiating it from organized fraud, and discusses the challenges in detecting and addressing this type of fraud. 00:20:21 - Behavioral Interventions Benny outlines the five behavioral concepts used to develop 18 different nudges aimed at reducing opportunistic insurance fraud, including norming, self-consistency, priming, framing, and reciprocity. 00:28:57 - Testing and Results Benny describes the randomized control trial methodology used to test the effectiveness of the interventions and shares the impressive results, highlighting the significant impact of norming interventions. 00:35:51 - Importance of Testing Benny emphasizes the importance of testing and experimentation in behavioral science, discussing the benefits of quasi-experiments and real-life trials in refining and validating interventions. 00:42:17 - Consumer Perceptions Benny addresses the importance of ensuring that behavioral interventions do not negatively impact consumer perceptions, sharing insights from the study on how interventions were received by participants. 00:47:30 - Conclusion Melina Palmer wraps up the episode, encouraging listeners to think about how the insights shared can be applied to their own businesses and reminding them to check the show notes for additional resources and related episodes. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Benny: Benny on LinkedIn Benny on Twitter Dectech's Website Dectech on Twitter Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: Mixed Signals, by Uri Gneezy Nudge, by Richard Thaler & Cass Sunstein The Truth About Pricing, by Melina Palmer What Your Customer Wants and Can't Tell You, by Melina Palmer The Friction Project, by Robert Sutton and Huggy Rao Top Recommended Next Episode: Henry Stott Interview (ep 130) Already Heard That One? Try These:  Cobra Effect (ep 220) Priming (ep 252) Nudges Incentives (ep 272) Uri Gneezy Interview (ep 273) How to Set Up Your Own Experiments (ep 63) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter Using behavioural science to reduce opportunistic insurance fraud

In this insightful episode of The Brainy Business podcast, host Melina Palmer welcomes Max Mawby, a seasoned expert in applied behavioral science at Thinks Insight & Strategy. Max shares his unique journey from working in the UK government to founding the financial behavior team at the Behavioral Insights Team, exploring the significant impact of behavioral science in both private and public sectors. With a focus on simplifying complex information for better consumer understanding, Max discusses his collaboration with plain numbers, a social enterprise dedicated to making numerical communications more accessible.  Delve into practical strategies like the EAST framework to enhance decision-making processes. Max emphasizes the necessity of clear, effective communication to empower informed choices without compromising freedom. This episode is a treasure trove of insights for anyone interested in how behavioral science can drive positive financial behaviors and facilitate informed, sustainable decisions. Tune in to learn how to implement these practices in your organization and make a lasting impact. Don't miss this episode's engaging discussion on the power of behavioral insights in real-world applications.  In this episode: Apply behavioral science principles to drive business success and enhance customer understanding. Influence positive financial behaviors to unlock new opportunities for financial growth and stability. Conduct online experiments to inform strategic business decisions and optimize customer experiences. Utilize behavioral insights to design inclusive products that resonate with diverse consumer needs and preferences. Simplify financial communication to empower consumers and foster better financial decision-making. Show Notes: 00:00:00 - Introduction Max Mawby, managing director of applied behavioral science at Thinks Insight & Strategy, shares his insights on driving positive change using behavioral science in various sectors. 00:05:58 - Starting in Behavioral Science Max shares a personal story about his early attempts to introduce behavioral science in the UK civil service. He emphasizes the importance of perseverance and finding opportunities to apply behavioral science. 00:10:30 - Experimental Projects Max discusses a project on improving financial decision making for pensions in the UK. By using personalized guidance in a digital journey, they were able to significantly increase the number of people making good financial decisions. 00:14:46 - Behavior and Technology Max highlights the potential of leveraging technology to provide personalized advice, reducing the need for expensive human resources. He emphasizes the importance of using empirical evidence to make an investable case for implementing behavioral science solutions. 00:16:34 - Importance of Persuasive Evidence in Experiments Max discusses the importance of persuasive evidence in experiments, highlighting the need to understand the context and literature. He emphasizes the significance of high confidence in experiment results. 00:17:22 - Designing Experiments Based on Context Max emphasizes the importance of understanding contextual pieces when designing experiments. He discusses the need to translate research findings to different situations and adapt methods accordingly. 00:18:30 - Structuring Problem Solving in Projects Max explains the process of structuring problem-solving in projects, including setting a structure around the specific problem, forming research questions, and selecting appropriate methods to answer those questions. 00:22:13 - Exploring Behavioral Interventions Max discusses the exploration of behaviorally informed interventions and projects, highlighting the importance of frameworks like EAST (Easy, Attractive, Social, Timely) for driving change and evaluating impact. 00:28:57 - Discovering New Research Max shares his approach to discovering new research through social media platforms like Twitter, emphasizing the importance of engaging with a community to stay updated on the latest research in a specific field. 00:31:43 - The Power of Plain Numbers Approach Max discusses the effectiveness of the plain numbers approach in simplifying complex information for consumers, citing examples from water bills and credit card statements. The approach focuses on making financial outcomes understandable to customers. 00:32:30 - Impact of Plain Numbers Approach in Regulation Max highlights the impact of the plain numbers approach in UK regulation, specifically the consumer duty, which shifts regulatory duties to focus on the financial outcomes of customers rather than broad disclosures. The approach simplifies complex algorithms and information for better customer understanding. 00:33:05 - Making Information Easier to Understand Max emphasizes the importance of simplifying information for consumers, especially in financial and utility companies. The approach aims to make it easier for people to understand complex calculations, such as interest rates and water bills, in a minimal amount of time. 00:34:17 - Humanizing Communication in Finance Melina and Max discuss the importance of humanizing communication in the financial industry and the role of behavioral science in helping people make better choices. They emphasize the need to communicate in plain language and numbers to empower consumers. 00:35:51 -  Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube  Connect with Max: Thinks Insights & Strategy  LinkedIn  X  Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.   Get the Books Mentioned on (or related to) this Episode: Nudge, by Richard Thaler & Cass Sunstein How to Change, by Katy Milkman Behavioral Insights, by Michael Hallsworth Sludge, by Cass Sunstein The Friction Project, by Robert Sutton and Huggy Rao Top Recommended Next Episode: Jo Evershed Interview (ep 353) Already Heard That One? Try These:  The Overwhelmed Brain and its Impact on Decision Making (ep 32) NUDGES and Choice Architecture: Introduction (ep 35) Color Theory (ep 61) The Most Important Step In Applying Behavioral Economics: Understanding the Problem (ep 126) Michael Hallsworth Interview (ep 218) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter

In this episode of The Brainy Business podcast, Huggy Rao, a distinguished professor at the Stanford Graduate School of Business, shares profound insights on the concept of workplace friction and its impact on organizational dynamics. Huggy's extensive research and expertise in organizational behavior and management bring a unique perspective to the discussion, emphasizing the critical role of leaders in managing workplace obstacles effectively. Throughout the episode, Huggy dissects the complexities of workplace friction, from the detrimental effects of time poverty on decision-making to the strategic implementation of good and bad obstacles in organizations.  His compelling anecdotes and practical examples underscore the need for leaders to navigate obstacles thoughtfully and promote a balanced approach to friction management. By delving into the nuances of adding and subtracting friction in decision-making and problem-solving contexts, Huggy provides invaluable guidance for managers and leaders seeking to optimize employee engagement and drive organizational success. This episode is a must-listen for managers and leaders in organizations looking to enhance decision-making processes, foster a culture of curiosity and generosity, and strategically manage workplace friction for improved performance and employee well-being. In this episode: Analyze workplace friction to identify and overcome organizational obstacles, enhancing team productivity and efficiency. Improve decision-making by understanding the impact of time poverty and implementing effective time management strategies for enhanced productivity. Recognize the importance of both good and bad obstacles in the workplace, and learn how to leverage them to foster growth and innovation within the organization. Implement proven strategies for reducing workplace friction, leading to a more harmonious and collaborative work environment. Foster creativity by embracing and managing constructive friction in the workplace, unlocking the full potential of your team's innovative capabilities. Show Notes: 00:00:00 - Introduction, Dr. Huggy Rao introduces the concept of friction in organizations and its impact on decision making and productivity. Explains the difference between bad friction and good friction. 00:02:28 - Impact of Friction on Decision Making Huggy discusses the impact of time poverty and the addition bias on decision making in organizations. Emphasizes the importance of removing bad obstacles and introducing good obstacles to improve productivity. 00:12:36 - Importance of Addressing Small Friction Huggy shares the example of reducing a single mouse click for nurses in hospitals and its significant impact on saving time. Emphasizes the importance of addressing small friction to gain momentum for addressing larger issues. 00:14:15 - Mowing the Lawn in Organizations Huggy discusses the concept of "mowing the lawn" in organizations, addressing small issues that are often overlooked. Shares examples of companies saving significant time by focusing on small friction and giving the gift of time back to employees. 00:16:05 - Introducing Good Friction Huggy discusses the importance of introducing good friction to prevent bad friction in organizations. Shares a case study of AstraZeneca saving 2 million hours to give the gift of time back to employees, resulting in improved productivity and service. 00:16:59 - Adding and Subtracting Friction Huggy discusses the importance of adding constraints to combat the tendency to constantly add. He shares examples of how adding friction can be beneficial in decision-making, creativity, and complex tasks. 00:17:46 - The Value of Good Friction Huggy highlights the value of good friction in decision-making, creative work, and complex tasks. He emphasizes the need to add obstacles to slow down decisions and foster deliberation in certain situations. 00:19:22 - Friction Forensics The concept of friction forensics is introduced, with examples such as the five-person investment committee at Andreas and Horowitz and the importance of constraints in the creative process. Huggy Rao also shares examples of adding friction to prevent the wrong actions, such as in a banking scenario. 00:24:15 - Constructive Friction in Healthcare Huggy discusses the use of constructive friction in healthcare, citing the example of how a simple ten-minute memo requirement for opioid prescriptions significantly reduced opioid prescriptions in the state of Massachusetts. 00:27:59 - Reducing Bad Friction Huggy highlights examples of reducing bad friction for customers, such as the trail guide at the DMV and the introduction of self-operated kiosks at local grocery stores for DMV transactions. He also discusses the use of AI to help reduce friction for network engineers in a large networking company. 00:33:05 - The Impact of Jargon Monoxide Huggy and Melina discuss the concept of jargon monoxide and its negative impact on curiosity and generosity. They highlight the importance of reframing jargon to make messages more accessible and meaningful. 00:34:47 - The Power of Clear Communication Huggy shares a powerful story about a submarine company CEO who effectively communicated his vision to the employees without using any jargon. The example emphasizes the importance of clear communication and the impact it can have on organizational culture. 00:39:41 - The Role of Profanity in Communication Huggy discusses how profanity can sometimes be more effective in ensuring everyone understands a message, compared to using complex jargon or vague phrases. He shares a humorous example to illustrate this point. 00:43:28 - The Help Pyramid for Friction Fixing Huggy explains the "help pyramid" framework for addressing friction in organizations, from reframing communication to organizational and neighborhood design. He emphasizes the need to focus on practical solutions rather than psychologizing the consequences of friction. 00:47:40 - Making Work Less of a Grind Huggy encourages readers to visit his website and engage with the content from the book "The Friction Project," emphasizing the goal of making the world of work less of a grind by becoming more choiceful in addressing friction. 00:49:20 - The Power of Generosity and Curiosity Huggy and Melina discuss the importance of curiosity and generosity in reducing friction. Being curious about the user and focusing on their needs is an act of generosity that can lead to reciprocity and desired actions. 00:50:03 - Impact of Friction on User Experience They emphasize the significance of considering the user's perspective and minimizing unnecessary friction. Being generous by making processes easier for the user can lead to desired outcomes, such as form completion or product purchase. 00:50:41 - Leveraging Friction for Business Strength Huggy and Melina explore how businesses can use friction to their advantage, either by removing it or adding it strategically. They discuss the potential for friction to strengthen businesses and drive success. 00:51:10 - Conclusion, Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Huggy: Huggyrao.com Bobsutton.net  X Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: The Friction Project, by Robert Sutton and Huggy Rao Sludge, by Cass Sunstein Friction, by Roger Dooley Presuasion, by Robert Cialdini What Your Employees Need and Can't Tell You, by Melina Palmer Top Recommended Next Episode: Sludge (ep 384) Already Heard That One? Try These:  The Ikea Effect (ep 380) Roger Dooley Interview (ep 274) Leidy Klotz Interview (ep 322) Robert Cialdini Interview (ep 312) Framing (ep 296) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter

In this episode of The Brainy Business podcast, Melina Palmer delves into the concept of sludge in business processes, shedding light on unnecessary barriers that hinder customers and internal operations. Drawing from her deep understanding of behavioral economics and cognitive psychology, Melina provides practical insights and real-world examples to demonstrate the impact of sludge on customer satisfaction, employee morale, and overall efficiency.  With a focus on creating brain-friendly environments, she offers actionable strategies and resources for businesses to streamline processes and eliminate sludge, making it easier for people to engage with their products and services. Melina's expertise and engaging approach make the complex topic of sludge accessible and applicable for business owners and managers seeking to enhance efficiency, reduce friction, and improve customer experience. This episode serves as a valuable resource for those looking to optimize decision-making processes and drive success within their organizations. In this episode: Understand how sludge in business processes impacts your bottom line. Improve customer satisfaction by eliminating bureaucratic hurdles in operations. Quantify the costs of unnecessary barriers and optimize your resources. Leverage behavioral economics to enhance efficiency and productivity in your business. Show Notes: 00:00:00 - Introduction Melina introduces the concept of sludge and its impact on decision-making and processes in business and everyday life. 00:05:18 - Effects of Sludge Melina explains the pervasive nature of sludge and its detrimental effects on economic growth, public health, education, and equality. She provides examples of sludge in various contexts, including financial aid, healthcare, and voting. 00:11:44 - Understanding Sludge Melina delves into the characteristics of sludge, including waiting time, reporting burdens, administrative requirements, and transaction costs. She emphasizes that sludge is not always a negative force and can sometimes be necessary or beneficial. 00:12:29 - Quantifying Sludge Melina discusses the challenges of quantifying sludge and differentiating it from other transaction costs and administrative burdens. She highlights the importance of understanding the real impact of sludge to effectively address and remove it in business processes. 00:14:18 - Importance of Removing Sludge Melina explains the significance of removing sludge in business processes, using Amazon's one-click buying as an example of the value of reducing friction in the customer experience. She encourages businesses to assess the potential value of removing sludge from their processes. 00:15:29 - The Impact of Sludge in the Buying Process In the buying process, extra fields and steps act as partitions that make people evaluate if it's worth it or not. Businesses often add unnecessary questions that lead to lost sales and missed opportunities. 00:17:38 - Focus on Micro Moments and Necessary Information Focusing on each micro moment and asking only what's necessary can help remove sludge. For example, simplifying the discovery call form to just name and email can lead to more conversions. 00:19:32 - Examples of Sludge in Business Operations Sludge is not just limited to customer interactions but can also be present in back-office operations. This can include complicated decisions, too many choices, and unnecessary procedures that waste time and money. 00:24:20 - Trust and Sludge in the Back Office Trusting employees can reduce sludge and improve efficiency. When unnecessary procedures and processes are eliminated, more work gets done for less money. Trust and removing sludge go hand in hand in the back office. 00:25:11 - Quantifying the Cost of Sludge Quantifying the cost of sludge can help justify the need for its removal. The example of TSA Precheck demonstrates how quantifying the time saved and its monetary value can show the benefits of removing sludge. 00:30:45 - Conclusion Melina's top insights from the conversation. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: Sludge, by Cass Sunstein The Friction Project, by Robert Sutton and Huggy Rao Friction, by Roger Dooley Nudge, by Richard Thaler and Cass Sunstein The Speed of Trust, by Stephen M.R. Covey Top Recommended Next Episode: Roger Dooley Interview (ep 274) Already Heard That One? Try These:  Partitioning (ep 254) Paradox of Choice (ep 171) Introduction to NUDGES and Choice Architecture (ep 35) What Problem Are You Solving? (ep 126) Cass Sunstein Interview (ep 371) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter REDUCING ELEVATOR ENERGY USE: A COMPARISON OF POSTED FEEDBACK AND REDUCED ELEVATOR CONVENIENCE

Meet "The Indiana Jones of Food," AKA John Robert Sutton. In this episode, we feature the trailer for "Foods That Matter."Each episode of TPP features a trailer and then some analysis of that trailer. In this installment, hear from host Tim Villegas about his thoughts on this trailer. Then, Arielle Nissenblatt pops in with her analysis.Here's what our select trailer's show is about about:Come along for a culinary thrill as Foods That Matter transports the epicures, the foodies, and the gastronauts to different corners of the world through stories of adventure with food archeologist John Robert Sutton, also known as 'The Indiana Jones of Food.'About TPP:Trailer Park: The Podcast Trailer Podcast is hosted by Tim Villegas and Arielle Nissenblatt. We share trailers for podcasts of shows that have been long-running, never made it out of pre-production, were made just for fun, or anything in between. Our goal is to help creators make better short-form audio and to help listeners find their next favorite listen.Links:Discover Foods That MatterTranscriptSeason 2 of TPP is sponsored by:AushaFanlistFrom TPP:Our websiteOur instagramEmail us: hello@trailerparkpod.comConnect with Arielle Connect with Tim Leave us a rating/review on Apple Credits:Written and produced by Tim Villegas and Arielle NissenblattEdited by Arielle NissenblattMixed and mastered by Tim VillegasCover art by Caio SliktaHosted by Ausha. See ausha.co/privacy-policy for more information.

This week hosts Patty McCord and Jessica Neal are joined by professor and friend of the podcast, Robert Sutton. Bob teaches Organizational Psychology in the Stanford engineering school and is the author of 8 bestselling books. In this episode he discusses his most recent book “The Friction Project” and how to mitigate bad friction in an enterprise while introducing good friction. Listen in to discover effective leadership strategies for reducing friction in the workplace. Links:https://www.bobsutton.net/Do you have an ongoing work issue you need guidance solving? Or maybe you want to know how Patty and Jess would have dealt with a past problem. Share your stories and questions with our producers here.TruthWorks is hosted by Jessica Neal and Patty McCord. The show is edited, mixed and produced by Megan Hayward and Mik Finnegan. Our Production Manager is Kathleen Speckert. TruthWorks is an editaudio production.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How smart leaders make the right things easier and the wrong things harder. • Subscribe to our newsletter • Download our app • Join our club (and use code DAILY for a special discount)

Robert Sutton: The Friction Project Robert Sutton is an organizational psychologist and professor of Management Science and Engineering in the Stanford Engineering School. He has given keynote speeches to more than 200 groups in 20 countries and served on numerous scholarly editorial boards. Bob's work has been featured in The New York Times, BusinessWeek, The Atlantic, Financial Times, The Wall Street Journal, Vanity Fair, and The Washington Post. He is a frequent guest on various television and radio programs, and has written seven books and two edited volumes, including the bestsellers The No A-hole Rule, Good Boss, Bad Boss, and Scaling Up Excellence. He is the co-author with Huggy Rao of The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder*. We've all worked with someone who seemed just a bit oblivious. None of us want to be that kind of leader. In this conversation, Bob and I discuss key strategies for how to stop it and also prevent it. Key Points Privilege may spare you from hassles, but it doesn't come without cost. You risk being clueless about troubles in the organization. Power and prestige tend to influence leaders to focus more on themselves, less on others, and act like the rules don't apply to them. An antidote to oblivious leadership is less transmission and more reception. Measure two behaviors: (1) how much the leader talks vs. others in interactions and (2) the ratio of questions the leader asks vs. statements the leader makes. Either manage by walking out of the room or get in the details with ride alongs, direct help, and doing the work with folks. Be cautious about “managing by walking around” getting ritualistic. Hierarchy is inevitable and useful. The most effective leaders flex it and know when to be collaborative and when to be direct. Find people who will speak truth. Resources Mentioned The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder* by Robert Sutton and Huggy Rao Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes Use Power for Good and Not Evil, with Dacher Keltner (episode 254) How to Ask Better Questions, with David Marquet (episode 454) How to Help People Speak Truth to Power, with Megan Reitz (episode 597) How to Prevent a Team From Repeating Mistakes, with Robert “Cujo” Teschner (episode 660) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

What is “destructive friction”? Bestselling authors Robert I. Sutton and Huggy Rao say that every organization is plagued by destructive friction; yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Join us as Sutton and Rao teach people how to become “friction fixers.” Sutton and Rao say skilled friction fixers think and act like trustees of others' time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, from reframing friction troubles they can't fix right now, so they feel less threatening, to designing and repairing organizations. Sutton and Rao dig into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams. Sound familiar? Sutton and Rao are here to help. Don't miss their appearance at Commonwealth Club World Affairs, where they will give lessons for leading your own friction project; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process. This program contains EXPLICIT CONTENT. Learn more about your ad choices. Visit megaphone.fm/adchoices

Can you remember a time when it felt like things at work were unjustifiably and annoyingly hard? Maybe you had to read a 1000-word email that could have been just one paragraph, or had to attend a two-hour meeting that could have been an email. Or maybe you had to manually input data although the process should have been automated ages ago. The reality is that every workplace is clogged with this type of destructive friction—the time-consuming, and soul-crushing practices that drive us crazy and undermine our ability to achieve meaningful goals. I imagine that at the global scale, millions of hours must get lost every day to red tape, workarounds that shouldn't have to exist in the first place, and to misguided leaders who pile on needless complexity. My guest today, Professor Bob Sutton has been so fascinated by the friction we experience in organisations that he researched it for a decade. His work resulted in a book co-authored with Huggy Rao, The Friction Project. Bob Sutton is an organizational psychologist and Professor of Management Science and Engineering at Stanford University.  He studies leadership, innovation, organizational change, and workplace dynamics.  His main focus over the past decade is on scaling and leading at scale—how to grow organizations, spread good things (and remove bad things) in teams and organizations. In this conversation, Bob Sutton and I talk about how to identify good and bad friction in an organization and how to make the right things easier and the wrong things harder. You can follow Bob Sutton on LinkedIn. You can find the transcript HERE. Join the CultureBrained® Community– a one-of-a-kind virtual community for Heads of Culture, founders, and leaders who want to up their culture game. Check out more of our free resources 

https://passionstruck.com/passion-struck-book/ - Order a copy of my new book, "Passion Struck: Twelve Powerful Principles to Unlock Your Purpose and Ignite Your Most Intentional Life," today! Picked by the Next Big Idea Club as a must-read for 2024. In this episode of Passion Struck, we dive into the world of organizational dynamics with the remarkable guest, Robert I. Sutton. As a distinguished Stanford professor and bestselling author, Sutton has reshaped contemporary business thinking. In his new book, "The Friction Project," co-written with Huggy Rowe, Sutton explores the concept of friction in organizations and how it can either hinder or enhance productivity.  Full show notes and resources can be found here:  Sponsors Brought to you by Function Health. Take control of your health. Visit FunctionHealth.com today. Use code PASSIONSTRUCK to skip the nearly 100,000-person waitlist. This episode is brought to you by BetterHelp. Give online therapy a try at https://www.betterhelp.com/PASSIONSTRUCK, and get on your way to being your best self. This episode is brought to you By Constant Contact:  Helping the Small Stand Tall. Just go to Constant Contact dot com right now. So get going, and start GROWING your business today with a free trial at Constant Contact dot com. Brought to you by Nom Nom: Go Right Now for 50% off your no-risk two week trial at Try Nom dot com slash PASSIONSTRUCK. https://www.trynom.com/passionstruck  --► For information about advertisers and promo codes, go to: https://passionstruck.com/deals/ From Bad to Good Friction: Strategies for Success with Robert I. Sutton Join us as we uncover the secrets to becoming a friction fixer and learn practical strategies for managing and reducing friction in the workplace. Get ready to unlock the power of intentionality and become a more effective leader. All things Robert Sutton: https://www.bobsutton.net/  Catch More of Passion Struck My solo episode on Why We All Crave To Matter: Exploring The Power Of Mattering: https://passionstruck.com/exploring-the-power-of-mattering/ My solo episode on The Art Of Managing Toxic Family Using The Mosquito Principle: https://passionstruck.com/the-mosquito-principle-overcoming-toxic-family/ My episode with Dr. Mark Hyman On How Personalized Medicine Is Revolutionizing Healthcare: https://passionstruck.com/dr-mark-hyman-personalized-medicine/ Discover my interview with Dr. Anthony Youn On How To Feel Great And Look Your Best: https://passionstruck.com/dr-anthony-youn-how-to-feel-and-look-your-best/ Listen to my interview with BJ Fogg On How Tiny Habits Can Transform Your Life: https://passionstruck.com/bj-fogg-on-transforming-lives-with-tiny-habits/ Catch my other Interview with Dr. Jud Brewer On Breaking Anxiety Shackles And Rewiring Habits: https://passionstruck.com/dr-jud-brewer-on-breaking-anxiety-shackles/ Discover my interview with Dr. Will Cole On How To Restore Your Gut-Feelings Connection: https://passionstruck.com/dr-will-cole-gut-feelings-connection/ Listen to my interview with Dr. Amy Shah On How You Can Control Your Food Cravings: https://passionstruck.com/dr-amy-shah-you-can-control-your-food-cravings/ Catch my Interview with Dr. Kara Fitzgerald On How To Become A Younger You By Reversing Your Biological Age: https://passionstruck.com/dr-kara-fitzgerald-become-younger-you/ Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter or Instagram handle so we can thank you personally! How to Connect with John Connect with John on Twitter at @John_RMiles and on Instagram at @john_R_Miles. Subscribe to our main YouTube Channel Here: https://www.youtube.com/c/JohnRMiles Subscribe to our YouTube Clips Channel: https://www.youtube.com/@passionstruckclips Want to uncover your profound sense of Mattering? I provide my master class on five simple steps to achieving it. Want to hear my best interviews? Check out my starter packs on intentional behavior change, women at the top of their game, longevity and well-being, and overcoming adversity. Learn more about John: https://johnrmiles.com/ 

When your name is Huggy, surely people can't help but like you. And after meeting today's “Huggy,” all I can say is, “What's not to like?” Huggy Rao, along with Robert Sutton, have written a new book, out today, called The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things […] The post 512: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder with Huggy Rao first appeared on Read to Lead Podcast.

When's the last time a customer service phone menu left you… genuinely angry? We build these systems to make things easier, layer systems on top of other systems, but who's doing the gardening and pruning – the upkeep? Our guest today calls this phenomenon friction. Robert Sutton has taught at Stanford since 1983, in that time covering everything from psychology to business management. Now he's out with his 8th book, The Friction Project. Bob and his co-writer Huggy Rao took on this idea of a maddeningly-frustrating phone menu to nail down where friction comes from – and how to treat it. But also, how can friction in our organizations actually be a force for good?

On this episode of the Live Greatly podcast Kristel Bauer sits down with organizational psychologist and Stanford professor, Robert Sutton, to discuss his new book, THE FRICTION PROJECT: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder, which Robert wrote with Hayagreeva “Huggy” Rao.  Kristel and Bob discuss what is bad friction at work, how leaders can create an optimal work environment, Bob's no asshole rule, how to better recieve feedback and more.  Tune in now! Key Takeaways from This Episode: A look into THE FRICTION PROJECT: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder A look into Bob's No Asshole Rule What is bad friction at work? Some keys for leaders to navigate friction at work The importance of savoring How to build self-awareness as a leader A look into addition sickness An example of a get rid of stupid stuff campaign Why having a thick skin is important as a leader Bob's take on some keys to Adam Grant's success What kind of feedback should you be looking for in the workplace? ABOUT ROBERT SUTTON: Robert I. Sutton is an organizational psychologist and professor of Management Science and Engineering in the Stanford Engineering School. He has given keynote speeches to more than 200 groups in 20 countries, and served on numerous scholarly editorial boards. Sutton's work has been featured in the New York Times, BusinessWeek, The Atlantic, Financial Times, Wall Street Journal, Vanity Fair, and Washington Post. He is a frequent guest on various television and radio programs, and has written eight books including The Friction Project, and two edited volumes, including the bestsellers The No Asshole Rule; Good Boss, Bad Boss; and Scaling Up Excellence. About the book THE FRICTION PROJECT: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder (St. Martin's Press; January 30, 2024), bestselling authors and Stanford professors Robert I. Sutton and Hayagreeva “Huggy” Rao present a decade's worth of research on what ought to be easy and what ought to be hard in organizations, and how to change things for the better. Based on their research, case studies, and hundreds of engagements with top companies, the authors reveal just how widespread this affliction is, and provide a roadmap for readers to take up the mantle and blaze a path out of the muck. Sutton and Rao tease out the most common and destructive forms of friction, and share proven tactics, tools, and practices that can help us avert these traps and move forward. Ultimately, THE FRICTION PROJECT makes the case for a new philosophy that empowers us to build positive, productive, and humane organizations that make life better for their people and those they serve. Website:  https://www.bobsutton.net/  Order the book, THE FRICTION PROJECT - How Smart Leaders Make the Right Things Easier and the Wrong Things Harder: https://www.bobsutton.net/book/the-friction-project/  Social Media Links: LinkedIn: https://www.linkedin.com/in/bobsutton1/  Twitter:  https://twitter.com/work_matters   About the Host of the Live Greatly podcast, Kristel Bauer: Kristel Bauer is a corporate wellness expert, popular keynote and TEDx speaker, and the host of top-rated podcast, “Live Greatly,” a show frequently ranked in the top 1% for self-improvement. Kristel is an Integrative Medicine Fellow & Physician Assistant with clinical experience in Integrative Psychiatry, giving her a unique perspective into optimizing mental well-being and attaining a mindset for more happiness and success in the workplace and beyond. Kristel decided to leave clinical practice in 2019 when she founded her wellness platform “Live Greatly” to share her message around well-being and success on a larger scale.  With a mission to support companies and individuals on their journeys for more happiness, success, and well-being, Kristel taps into her unique background in healthcare, business, and media, to provide invaluable insights into high power habits, leadership development, mental well-being, peak performance, resilience, sales, success, wellness at work, and a modern approach to work/life balance. Kristel is a contributing writer for Entrepreneur and she is an influencer in the business and wellness space having been recognized as a Top 10 Social Media Influencer of 2021 in Forbes. A popular speaker on a variety of topics, Kristel has presented to groups at APMP, Bank of America, Commercial Metals Company, General Mills, Northwestern University, Santander Bank and many more. She has been featured in Forbes, Forest & Bluff Magazine, Authority Magazine & Podcast Magazine, has contributed to CEOWORLD Magazine & Real Leaders Magazine, and has appeared on ABC 7 Chicago, WGN Daytime Chicago, Fox 4's WDAF-TV's Great Day KC and Ticker News. Kristel lives in the Chicago area with her husband and their 2 children.  She can be booked for speaking engagements worldwide. You can learn more at https://www.livegreatly.co/  To Book Kristel Bauer as a speaker for your next event, click here. You can view Kristel Bauer's speaking reel here.  Website: www.livegreatly.co  Follow Kristel Bauer on: Instagram: @livegreatly_co  LinkedIn: Kristel Bauer Twitter: @livegreatly_co Facebook: @livegreatly.co Youtube: Live Greatly, Kristel Bauer To Watch Kristel Bauer's TEDx talk of Redefining Work/Life Balance in a COVID-19 World click here. Disclaimer: The contents of this podcast are intended for informational and educational purposes only. Always seek the guidance of your physician for any recommendations specific to you or for any questions regarding your specific health, your sleep patterns changes to diet and exercise, or any medical conditions.  Always consult your physician before starting any supplements or new lifestyle programs. All information, views and statements shared on the Live Greatly podcast are purely the opinions of the authors, and are not medical advice or treatment recommendations.  They have not been evaluated by the food and drug administration.  Opinions of guests are their own and Kristel Bauer & this podcast does not endorse or accept responsibility for statements made by guests.  Neither Kristel Bauer nor this podcast takes responsibility for possible health consequences of a person or persons following the information in this educational content.  Always consult your physician for recommendations specific to you.

With President Biden going viral this week for his striking comments regarding airstrikes in Yemen, we ponder what it means for leaders who routinely make their decisions based on their ideologies or beliefs. What motivates them and what is the impact they create? How do they learn from their failures, and if they don't why? And with continuous improvement being a key tenet of Agile leadership, we discuss  how leaders can make better decisions. To do that we take a deep dive into the work of two professors from Stanford who've written not only a book, but research on the the state of decision making today. As ever plenty to discuss, share and ponder over. We hope you enjoy listening, and don't forget to like, subscribe and share the episode!Finally, if you've listened to the episode, here are some of the resources we reference:[1] President Biden responding to neighbours re airstrikes in Yemen [2] Professors Jeffrey Pfeffer and Robert Sutton and their research on Evidence Based Management[3] Hard Facts, Dangerous Half-Truths and Total Nonsense, Jeffrey Pfeffer and Robert Sutton Visit our website www.humble.associatesOr check out our LinkedIn page to learn more about Humble Associates

Caleb and Adriele are joined by special guest, Dr. Robert Sutton, an organizational psychologist and professor of Management Science and Engineering at Stanford. They talk about bureaucracy, the frustrations of middle managers, his new book with Stanford colleague Huggy Rao, *The Friction Project,* which explores how “smart leaders make the right things easier and the wrong things harder.” [21:54] Before that, they sort through big news stories from the week including a report that 2023 was the hottest year on record, the changing language around ESG, and a slew of major layoffs. They also check in on the state of politics prior to the Iowa Caucuses. Then, Caleb talks about some of the predictions from the Executives Club of Chicago's Annual Economic Forum. All that, plus Ecuador's new Violet Economy law and Google is using AI to reduce traffic in Seattle. [59:45] Discussed today: Bob Sutton: Work Matters Ecuador's Violet Economy Law

Welcome to Grit & Growth's masterclass on friction — the good, the bad, and the ugly. Robert Sutton, Stanford professor in the School of Engineering and best-selling author, has stories and strategies to help you identify the causes of friction, eliminate it, and even learn how to use friction intentionally to create more space for success. Friction, according to Bob Sutton, “ is simply putting obstacles in front of people that slow them down, that make their jobs more difficult and maybe a little bit more frustrating.” Sutton has written multiple New York Times bestsellers, including The No Asshole Rule, and Scaling Up Excellence with coauthor and Stanford colleague Huggy Rao. His upcoming book with Rao is all about the friction that typically arises after companies scale, and it is appropriately titled The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder.Sutton's research shows that friction often starts at the top. Luckily, he has lots of advice for how to become more aware of the power and influence leaders wield and tips for eliminating unwanted friction in your organization.Seven Masterclass TakeawaysAdopt a trustee mindset. According to Sutton, “Leaders should be trustees of other people's time.” This means not just trying to find ways of saving people's time, but also being aware of how you're imposing on their time. Don't be oblivious. “Leaders need to be aware of the power and influence they have,” says Sutton, because an offhand comment can send employees on a wild goose chase that costs time, energy, and money. “That's what happens when people in positions of power…are unaware of their cone of friction.” Leaders also need to acknowledge their blind spots. Many assume that because of their success, they know everything that matters about their organization; what Sutton calls the “fallacy of centrality.” Either way, what you don't know can certainly hurt you.Avoid power poisoning. “When people feel powerful or more powerful than others they tend to focus on their own needs over others and then they act like the rules don't apply to them,” Sutton says. Friction is almost always the result.Embrace inconvenience. Leaders often get the VIP treatment. They don't have to stand in line or wait on hold. But Sutton says that this “absence of inconvenience…is protecting you from the experience that your customers are facing.” If you don't feel the friction yourself, how can you address it?Play the subtraction game.Sutton suggests approaching problems with a subtraction mindset as an antidote to what he calls addition sickness. He says, “First, make a list of stuff that's getting in the way and driving you crazy. Okay, so now what are you going to do to get rid of it?”Fight friction as a team.“Friction is often an orphan problem that we point at other people, and we tell them it's their job to fix it,” Sutton says. Given the high-friction nature of friction fixing, he suggests a team effort.Remember that not all friction is bad.Sutton acknowledges that some things should be hard, like cheating, stealing, and making stupid decisions quickly. He says “Sometimes, being fast — all that does is get you killed off more quickly. The goal of getting rid of mindless, unwanted friction is to clear the way for the things in life that are hard and should be hard.”Listen to Bob Sutton's anecdotes and advice on how to recognize and remove friction in the workplace. The Friction Project will be released on January 30, and you can pre-order copies of the book now. (https://www.amazon.com/Friction-Project-Leaders-Things-Easier/dp/1250284414)See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

John Robert Sutton didn't always know he wanted to travel through 124 countries and be the best exotic food trader, but we're glad he did! This episode is packed with the most interesting stories, like where vanilla is really from and how it grows in its natural state, what the most potent and natural antioxidant on the face of the earth is, what volcanoes have to do with the best culinary destinations in the world, what herb is the secret ingredient to staying active over the age of 100 and where to find it, where tomatoes are from (hint: it's not Italy), and more. You'll also learn what John's number one destination recommendation is for top ingredients and cuisine, where John draws the line on if a place is too dangerous to visit at that time, and how John got started in this line of work that brings him across valleys and deserts in search of unique items that chefs and people use all over the United States. Listen to the end because you'll also hear from Claudia Hanna, Mediterranean Culinary/Lifestyle Expert and host of If This Food Could Talk. She teaches us all about olives and olive oil, including why there's no difference between a green and black olive, takes us through a day on Cyprus (it sounds magical), and gives us tricks of the trade for getting off the beaten path while traveling. Travel That Matters is a CurtCo Media production. Host: Bruce Wallin Producer: AJ Moseley Marketing: Catrin Skaperdas Music: Joey SalviaSee omnystudio.com/listener for privacy information.

This week, George Couros reminds viewers and listeners to connect with the guests. Too often, we hear great ideas from others and assume everyone is telling them how great those ideas are. This message doesn't always get to the people who need to hear it. It never hurts to hear and share more gratitude! In this introduction, Couros shares his reflection on a book by Robert Sutton and reflects on how those ideas connect with some of the thoughts shared by the October guests. As Couros encourages everyone to do, be sure to share with those who you are grateful for and share what you appreciate about them! Description & Time Codes: 0:00 Intro with George Couros 4:28 Intro Music 4:37 Eric Sheninger 6:58 Andrew Marotta 10:25 Dr. Renee Nugent 15:5 Dr. Tom Toohey 20:01 George Couros Eric Sheninger: Focus on What You Do Well First! https://www.youtube.com/watch?v=bwF6GG2vVUA Eric Sheninger shares how great leaders have the greatest impact in this clip from The Innovator's Mindset Podcast, Eric Sheninger: Focus on What You Do Well First! https://ericsheninger.com/ Andrew Marotta: There is No "One" Perfect Strategy https://www.youtube.com/watch?v=prZAmrA1K9s Andrew Marotta shares what he attributes the increase in graduation rates to at his district. Be sure to watch the full episode of The Innovator's Mindset Podcast for more inspiration from Marotta! https://andrewmarotta.com/ Dr. Renee Nugent: Superintendents Need to Be in Classrooms https://www.youtube.com/watch?v=3XSrh0SqXZg In this clip from The Innovator's Mindset Podcast with Dr.Renee Nugent, Nugent shares how she works to know what is happening in the classrooms in her school district. https://twitter.com/doc_nuge?lang=en Dr. Tom Toohey: Recognizing the Gifts of Every Child https://www.youtube.com/watch?v=ihVuwYMZ3bw In this clip from The Innovator's Mindset Podcast with Dr. Tom Toohey - Recognizing the Gifts of Every Child, George Couros and Dr. Tom Toohey have a conversation about finding the strengths of each child. https://www.linkedin.com/in/thomas-toohey-ed-d-49b718124/ George Couros: Modelling the Process Not Just the Product of Discipline LINK TBD In this clip of The Innovator's Mindset Podcast, Modelling the Process Not Just the Product of Discipline, George Couros announces his new book that he is writing with Allyson Apsey! Couros reflects on the questions this book will work to answer and shares a bit more about the collaborative process the two are using to write this book. https://georgecouros.ca/ __________________________________________ Please share your thoughts with us on Twitter or Instagram at #InnovatorsMindset. More at georgecouros.ca George Couros on Twitter: https://twitter.com/gcouros George Couros on Instagram: https://instagram.com/gcouros George Couros on Facebook: https://www.facebook.com/georgecourosauthor/ George Couros on LinkedIn: https://ca.linkedin.com/in/george-couros-a5146519 For the full audio podcast: https://linktr.ee/gcouros Because of a Teacher - https://www.amazon.com/dp/194833433X?ref=exp_gcouros_dp_vv_d Because of a Teacher 2 - https://www.amazon.com/dp/194833450X?tag=onamzgeorge0f-20&linkCode=ssc&creativeASIN=194833450X&asc_item-id=amzn1.ideas.2SBTFVTBT0S6X The Innovator's Mindset: https://www.amazon.com/dp/0986155497?ref=exp_gcouros_dp_vv_d Innovate Inside the Box: https://www.amazon.com/dp/1948334127?ref=exp_gcouros_dp_vv_d Music from Bensound - http://bensound.com/

George Couros introduces a special video/podcast episode of his email newsletter, Something Profound, Something Professional, and Something Personal! This episode also shares a special announcement about an all-new book that he is working on with Allyson Apsey! Be sure to listen or watch on YouTube to hear an inspiration thought from Robert Sutton, author of Good Boss, Bad Boss, details about the upcoming book release, and why Couros doesn't want to be “that guy.” Quotes: “Would you want to be a student in your own classroom? Would you want to be a staff member at your own school site?” - George Couros “I am not a big ‘rest' fan, I am a big ‘recovery' fan.” - George Couros “Reflection…time to take ideas and insights, make them your own, and then put something out into the world.” - George Couros Links: School vs Learning - https://georgecouros.ca/blog/archives/13094 Good Boss, Bad Boss (Book on Amazon) - https://www.amazon.com/dp/0446556076?linkCode=ssc&tag=onamzgeorge0f-20&creativeASIN=0446556076&asc_item-id=amzn1.ideas.3M1UJOXVPX19P&ref_=aip_sf_list_spv_ofs_mixed_d_asin Allyson Apsey Blog - https://allysonapsey.com/ Leading the Whole Teacher (Book on Amazon) - https://www.amazon.com/dp/1956306358?linkCode=ssc&tag=onamzgeorge0f-20&creativeASIN=1956306358&asc_item-id=amzn1.ideas.3M1UJOXVPX19P&ref_=aip_sf_list_spv_ofs_mixed_d_asin __________________________________________ Please share your thoughts with us on Twitter or Instagram at #InnovatorsMindset. More at georgecouros.ca George Couros on Twitter: https://twitter.com/gcouros George Couros on Instagram: https://instagram.com/gcouros George Couros on Facebook: https://www.facebook.com/georgecourosauthor/ George Couros on LinkedIn: https://ca.linkedin.com/in/george-couros-a5146519 For the full audio podcast: https://linktr.ee/gcouros Because of a Teacher - https://www.amazon.com/dp/194833433X?ref=exp_gcouros_dp_vv_d Because of a Teacher 2 - https://www.amazon.com/dp/194833450X?tag=onamzgeorge0f-20&linkCode=ssc&creativeASIN=194833450X&asc_item-id=amzn1.ideas.2SBTFVTBT0S6X The Innovator's Mindset: https://www.amazon.com/dp/0986155497?ref=exp_gcouros_dp_vv_d Innovate Inside the Box: https://www.amazon.com/dp/1948334127?ref=exp_gcouros_dp_vv_d Music from Bensound - http://bensound.com/

The idea of a flat organizational structure has gained steam in recent years. On its surface, it may seem like a good idea. However, without a clear leader, people often become confused about which direction to follow. In this episode, I take a close look at some of the most common types of organizational structures. Join me as I explain why the flat org chart might prevent you from achieving the eight-figure exit you desire!   This week on The Financially Simple Podcast:    (0:40) My soapbox (1:40) Why organizational charts matter (3:48) Different types of organizational structures (14:00) The reason we're here (15:00) What got us here won't get us where we want to go (16:14) The lack of a clear leader can be confusing (19:10) Why you can't have a flat org chart in your RIA (25:46) Embrace hierarchy (26:27) How does an organization that truly conquers things structure its org chart?   Our Favorite Quotes:  "Having a powerful and scalable organizational structure is one of the most important ways that you can help solidify the team, solidify the company, and prepare them for exit." - Justin Goodbread   "It is impossible to find groups or organizations where all members have roughly equal status and power. Whether researchers study people, dogs, or baboons, hierarchies are evident after just minutes of observation." - Robert Sutton, Professor of Management Science, Stanford University   About The Financially Simple Podcast    If you are looking for a podcast that speaks directly to the challenges and puzzles of running a business, you've come to the right place. The Financially Simple podcast was built for you. With over 400 episodes and counting, our host Justin Goodbread covers a broad range of topics, from starting a small business, to prepping it for sale, to growing your personal wealth. Justin's combination of analytical skills, tough love, and a healthy dose of experience delivers practical ideas that will benefit business builders at every stage of their business journey.     If you have questions, or comments for Justin, submit those at: https://financiallysimple.com/ask-justin/    Connect with Justin: Financially Simple newsletter  Facebook  LinkedIn  Twitter    Subscribe Here: Apple Podcast  Spotify  Google Podcast  iHeart Radio  Stitcher    Let us know your thoughts about the show - please leave a review on iTunes to help others discover the podcast.    Financially Simple is a division of WealthSource Partners, LLC (“WSP”), which offers investment advisory and financial planning services. All investing involves risk of loss, including the possible loss of principal. Past performance does not guarantee future results and nothing in this podcast should be construed as a guarantee of any specific outcome or profit. All market indices discussed are unmanaged, do not incur management fees, costs and expenses, and cannot be invested into directly. Business planning services offered by WealthSource Business Advisors, LLC (“WBA”).    This podcast is distributed for informational purposes only. The content of this podcast represents the views and opinions of Justin Goodbread and/or the podcast's guests and do not necessarily represent the views and/or opinions of WBA, WSP or their affiliates or representatives. Statements made in this podcast are subject to change without notice. Neither WBA, WSP or their representatives, the podcast's hosts or its guests have an obligation to provide revised statements in the event of changed circumstances. Statements made in the podcast are not to be construed as legal or accounting advice or as personalized advice of any nature. Listeners should conduct their own review of any statements made or strategies discussed and exercise judgment or consult with their own professional advisor to see how the information contained in this podcast may apply to their own circumstances.   

Over the last century, the world of work has changed extensively. We've experienced growth in the service sector, increased participation of women and minorities, and the rise of automation and technology – yet, oddly enough, many HR practices haven't evolved much or at all. Melissa Swift, the Transformation Leader for North America at the Mercer consulting firm, believes that it's time to update HR to finally meet the demands of today's workplace.Melissa Swift is a recognized authority on humanistic workplace transformation and the author of Work Here Now: Think Like a Human and Build a Powerhouse Workplace. As the Transformation Leader for North America Mercer, she helps C-suite executives and organizations reinvent the employee experience, drive performance, and create a sustainable competitive advantage. In this episode, Dart and Melissa discuss:- Uncovering the dark history and roots of HR practices- The evolution of traditional and agile HR models- Work Here Now, by Melissa Swift- The danger of excessive customer centricity- Mapping customer journeys alongside employee journeys- Research findings on what makes work pleasant or unpleasant - The competing demands and complexities of the CPO role- The impact of unrealistic expectations in the age of technology- Pitfalls of a cost-centered approach to work- And other topics…Melissa Swift is a recognized authority on humanistic workplace transformation and the author of Work Here Now: Think Like a Human and Build a Powerhouse Workplace. She is the Transformation Leader for North America Mercer, an HR and wealth management consultancy that helps C-suite executives and organizations reinvent the employee experience, drive performance, and create a sustainable competitive advantage. Across her diverse career, Melissa has founded a research institute on leadership of the future for Russell Reynolds Associates, launched two ESG practices at Deloitte, and conducted landmark carbon credit trades for Deutsche Bank. Her research has been published in Harvard Business Review and The Wall Street Journal, and her insights have been quoted in Newsweek, The Washington Post, The Economist, and more. She has also been featured as one of Twitter's “20 Digital Transformation Leaders to Follow” and named a “Top Influencer on the Future of Work” by Onalytica.Resources Mentioned:Work Here Now, by Melissa Swift: https://www.amazon.com/Work-Here-Now-Powerhouse-Workplace/dp/B0BVX6J4V1 The No Asshole Rule, by Robert Sutton: https://www.amazon.com/The-No-Asshole-Rule-audiobook/dp/B000NOKBYS Mapping Experiences, by James Kalbach: https://www.amazon.com/Mapping-Experiences-Complete-Alignment-Blueprints/dp/1492076635 The Anatomy of Genres, by John Truby: https://www.amazon.com/Anatomy-Genres-Story-Forms-Explain/dp/0374539227 Humanocracy, by Gary Hamel: https://www.amazon.com/Humanocracy-Creating-Organizations-Amazing-People/dp/B08F2RZ6VH Connect with Melissa:LinkedIn: https://www.linkedin.com/in/swiftmelissa/ Twitter: https://twitter.com/meswift 

Reflecting on Ep 58 about Apologies, Yo takes the topic of bullying further by researching the topic. She found two books: The Bully at Work by Gary & Ruth Namie PhD, and A**hole Survival Guide by Robert Sutton, a Stanford professor. The book title is actually different that A**hole but we don't want to label the podcast as explicit so kept it clean but you get the drift. These authors offer us lots of learning that might help you or someone you know that is dealing with a bully or has dealt one in their life. This episode covers the following topics and offers research from the two books: ·         Who are bullies ·         What tactics bullies use ·         What happens to Targets ·         Ways Targets can release anger ·         Why bully behavior happens ·         Strategies for coping with a bully Yo brings her experience in this area and offers her own words of wisdom. Links to references made in the episode: The Bully at Work by Gary & Ruth Namie PhDs A**hole Survival Guide by Robert Sutton Dinosaur Video https://workplacebullying.org/ https://www.youtube.com/user/BullyingInstitute   Ways to reach Yo: eMail  yo@yocanny.com   Public FB group: Girl, Take the Lead! https://www.facebook.com/groups/272025931481748/?ref=share   Linktr.ee/yocanny   IG: https://www.instagram.com/yocanny LinkedIn: https://www.linkedin.com/in/yocanny/

This is one of our most popular episodes. Originally aired August 2019 If you find value in this podcast and would like to support us, please leave us a review. It really helps. Thank you for your support. “It's important that you acknowledge that this relationship you have with your peers is going to change. It's just part of the deal. And we need to be prepared for that.”   I am friends with my peers in the workplace, but I've been promoted to now manage these peers. How do I go from peer to manager without making it awkward as hell for everyone? This isn't an easy question, and the experts don't always agree on the right answer, but Mike and Ethan still try to tackle it. In this episode, they discuss the pitfalls of failing to make adjustments to your relationships when you become a manager, the first steps to take as a new manager, how to build respect from the get-go, what to do if your former peers challenge your new authority, now to manage your relationship with a best friend that you now manager and other steps to take if you find yourself in this situation. The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't – Book by Robert Sutton

Nazis on the Potomac: The Top Secret Intelligence Operation that Helped Win World War II- with Miami Book Fair author Robert Sutton When the United States entered World War II, one endeavor was to establish a secret facility not far from the Pentagon to interrogate and eavesdrop on the highest-level Nazi prisoners and also translate and analyze captured German war documents. The American servicemen who interrogated German prisoners or translated captured German documents at Fort Hunt, known by the code name PO Box 1142, were absolutely dedicated to their work. Many of them were Jews, who had escaped Nazi Germany as children - all had personal motivation to do whatever they could to defeat Nazi Germany. They never used corporal punishment in interrogations of German soldiers but developed and deployed dozens of tricks to gain information. This is the first book to describe those intelligence operations. It will never be known how many American lives were spared, or whether the war ended sooner with the programs at Fort Hunt, but they doubtless did make a difference.

What comes to mind when you hear the word power? Whether or not you're ambivalent about the idea of power, there's no denying its role in the workplace. From bureaucracy and hierarchy to performance reviews and incentive plans, power dynamics are on full display in the workplace. So how can we show up powerfully at work and wield influence within our organizations? Dr. Jeffrey Pfeffer is a professor of organizational behavior at the Stanford University Graduate School of Business. He's the author of many books including The Human Equation, Dying For Paycheck, and most recently The 7 Rules of Power: Surprising–but True–Advice on How to Get Things Done and Advance Your Career.  In this episode, Dart and Jeffrey discuss the thesis of Jeffrey's recent book The 7 Rules of Power. They discuss the relationship between power and formal titles, how leaders rise to the top, how to gain power and influence, how companies can generate higher profits by putting people first, and much more. Topics Include:- Why people are ambivalent about power - Defining power, influence, and control- The purpose of power  - Dying for a paycheck - The knowing-doing gap - Gaining influence with powerful people- The modern plight of HR departments - And other topics… Jeffrey Pfeffer is the Thomas D. Dee II Professor of Organizational Behavior at the Graduate School of Business, Stanford University, where he has taught since 1979. Before Stanford, Jeffrey taught at the University of California, Berkeley, and the University of Illinois. Jeffrey has been a visiting professor at Harvard Business School, London Business School, Singapore Management University, and IESE in Barcelona. He has given talks in 39 countries and received an honorary doctorate from Tilburg University in The Netherlands. He currently writes a twice-monthly column for Fortune.com, and in the past has written for Business 2.0, the CEIBS Business Review (China), Capital Magazine (Turkey), and for numerous other blogs in the U.S. He is also the author of several books including the Human Equation, The Knowing-Doing Gap, Dying for a Paycheck, Hard Facts, Managing with Power, and the 7 Rules of Power. Jeffrey currently serves on the board of Berlin Packaging and a nonprofit, Quantum Leap HealthcareResources Mentioned:7 Rules of Power by Jeffrey Pfeffer: https://www.amazon.com/Rules-Power-Surprising-but-True-Advice-Advance-ebook/dp/B09FPGBG22 The Human Equation by Jeffrey Pfeffer: https://www.amazon.com/Human-Equation-Building-Profits-Putting/dp/0875848419The No Asshole Rule by Robert Sutton: https://www.amazon.com/The-No-Asshole-Rule-audiobook/dp/B000NOKBYSInfluence by Robert B. Cialdini: https://www.amazon.com/Influence-Psychology-Persuasion-Robert-Cialdini/dp/006124189X  

Robert Sutton, the former Chief Historian of the National Park Service, tells the story of a secret military intelligence facility near Washington, DC, where 3,000 high-value Nazis were interrogated by U.S. servicemen during World War Two. Learn more about your ad choices. Visit megaphone.fm/adchoices

Join Robert Child for a conversation with retired National Park Service historian and author Robert Sutton about his book, Nazis on the Potomac: The Top-Secret Intelligence Operation that Helped Win WWII. Sutton guest spent 33 years with the National Park Service and retired recently as their Chief Historian. Purchase this book and help support your local book store at the link below. USA Shop https://bookshop.org/lists/books-from-authors-on-point-of-the-spear-podcast UK Shop https://uk.bookshop.org/lists/books-from-authors-on-point-of-the-spear --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/robert-child/support

Alljit ร่วมกับ อ่านแล้ว อ่านเล่ารายการที่จะพาคุณท่องเข้าไปในโลกของหนังสือ พร้อมๆกับท่องเข้าไปในจิตใจของตัวคุณเอง ไม่ว่าเราจะเรียน ทำงาน หรือใช้ชีวิตประจำวันปกติ สิ่งหนึ่งที่เราต้องเจอและหลีกเลี่ยงไม่ได้เลยนั้นก็คือ มนุษย์ Toxic หรือคนเฮงซวย ที่พวกเขามักจะแฝงตัวอยู่ในทุกๆที่ ยิ่งถ้าเราไม่สามารถหลีกเลี่ยงหรือปฏิเสธพฤติกรรมเหล่านั้นของพวกเขาได้ คงจะเป็นเรื่องที่น่าเหนื่อยใจมากๆเลยในแต่ละวัน หนังสือ " ศิลปะการอยู่ร่วมกับคนเฮงซวย " ที่พาจะมาทุกคนมาชวนกันหาคำตอบว่าเราจะสามารถอยู่ร่วม หรือรับมือกับคนเฮงซวยอย่างไหร่ดี ? ถ้าพร้อมแล้วเรามาท่องไปในโลกของหนังสือเล่มนี้กันเลย หนังสือที่เราจะมารีวิวในวันนี้ " ศิลปะการอยู่ร่วมกับคนเฮงซวย " เรามาท่องไปในโลกของหนังสือพร้อมๆกันเลย ผู้เขียน : Robert Sutton (โรเบิร์ต ไอ ซัตตัน) ผู้แปล : ไอริสา ชั้นศิริ พูดความในใจ ระบายกับเราได้ฟรี บนแอปพลิเคชั่นออลล์จิต Alljit (พื้นที่ปลอดภัยสำหรับคุณ) ดาวน์โหลดของ iOS https://apps.apple.com/th/app/alljit/id1549529345?l=th ดาวน์โหลดของ Android https://play.google.com/store/apps/details?id=com.alljit --- Support this podcast: https://anchor.fm/readtotell/support

Những ý tưởng kỳ quặc, ngược đời nhưng tạo ra đột phá sẽ giúp mọi doanh nghiệp vừa duy trì công việc hiện tại, vừa đổi mới để khác biệt và phát triển. Đây là một sự sáng tạo ngoạn mục trong tư duy quản lý.

Video content can not only be used to entertain within the veterinary clinic; there's also a huge opportunity for education. This week, Shawn & Ivan chat with Dr. Philippe Moreau of Medi-Productions about engaging pet owners with video content. Philippe recommends To Sell Is Human by Daniel Pink (amzn.to/3wFvVct) & The No Asshole Rule by Robert Sutton (amzn.to/36zAdYa). Learn more about Philippe at mediproductions.com.

Imagine telling your team about upgrading your technology. Everyone is excited and the discussion leads you to believe they know about and can use the upgraded system. However, to know better doesn't mean we do better. The Knowing-Doing Gap means a person can talk about something but can't actually do it. The term was first coined by Jeffrey Pfeffer and Robert Sutton, in their book called The Knowing-Doing Gap: How Smart Companies Turn Knowledge Into Action. This phenomenon is one of the main reasons it difficult to know you've hired skilled people and for leaders, trainers and coaches to know measure learning in the workplace. Nanci Appleman-Vassil is the CEO of Apls Group. Nanci is an experienced facilitator, consultant, and executive coach focusing on core competencies in both the corporate and non-profit environment. She consults with companies that want to enhance their effectiveness on the individual, team, or organizational level and is known for quickly assessing skill and organizational gaps, as well as building esteemed relationships. Listen as we talk about closing the knowing-doing gap. Learn more about your ad choices. Visit megaphone.fm/adchoices

United States v. Robert Sutton

Yep, you read the title right . . . Robert Sutton gives you guidance on how to identify people in your life (including evaluating yourself and how you treat others) and how to deal with "jerks" in your life. Any organization needs to make sure that they have everyone rowing in the same direction, and if anyone is disrupting that flow, they need to be dealt with. Sutton gives us all tips on how to organize our programs to get everyone on the same page. Enjoy!!

Building a Civilized Workplace and Surviving One that Isn’t How do you react when you meet a mean-spirited person? If you’re anything like author Robert Sutton, you probably think: “Wow, what an asshole!” Maybe you call them something else, like bullies, creeps, jerks, tyrants, or egomaniacs. But overall, asshole seems to best capture the fear and loathing you have for these nasty people. Unfortunately, most of us have to deal with assholes in the workplace, and Sutton aims to show how destructive these people are to their colleagues and organizations. You’ll learn how to keep these types of jerks out of the workplace as well as how to handle the ones you are stuck with. As you read, you’ll learn the total cost of assholes in business, why emotionally distancing yourself is key, and how sometimes being an asshole can be effective. Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries.

Eps 14: Mirragin was founded by Robert Sutton, an Aviation Engineer and Project Manager, who was a formative member of the Australian Army's drone program. Rob saw the incredible potential of drones to keep frontline personnel safe from harm and founded Mirragin to help to bring the power of this technology to other service organisations.

“It's important that you acknowledge that this relationship you have with your peers is going to change. It's just part of the deal. And we need to be prepared for that.”      The Nashes take a break from the feedback series to discuss an issue they've been getting a lot of questions about: "I am friends with the people I work with, but now I've been promoted. How do I go from peer to my peers' manager without making it awkward as hell for everyone?”  In this episode, Ethan and Mike discuss the pitfalls of failing to make adjustments in your relationships when you become a manager, the first steps to take as a new manager, how to build respect from the get-go, what to do if your former peers challenge your new authority, how to manage your relationship with a best friend that you now manage and other steps to take if you find yourself in this situation.   Have topics you'd like for the Nash team to tackle? Drop us an email with your questions, and they'll take a stab at it! Contact@nashconsulting.com   Text the word “LEADING” to 66866 to be added to Nash Consulting's monthly newsletter. Just practical management skills and tips. And just once a month. Pinky swear.   For more information on Nash Consulting, visit their website at www.nashconsulting.com   Resources:   The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't – Book by Robert Sutton

(puedes ver esta entrevista, con subtítulos en español, aquí: https://youtu.be/YZHjjIFW278) En este episodio tenemos la visita de uno de los líderes mundiales en tema de emprendimiento, Alexander Osterwalder, el creador del mundialmente conocido Modelo de negocio Canvas, y autor de los libros Generación de Modelos de Negocio y Diseñando la propuesta de valor (cuyos resúmenes tienes disponibles en Libros para Emprendedores).   En esta página encuentras las notas del episodio de hoy: https://librosparaemprendedores.net/mpe036     Lecturas recomendadas por Alexander Osterwalder:  En temas de emprendimiento: El blog de Steve Blank: https://steveblank.com/ El blog de Eric Ries: https://leanstartup.co/blog/ Libros de Eric Ries: http://theleanstartup.com/ Próximo libro de David Bland, en Strategyzer (no disponible todavía): https://www.strategyzer.com/books En temas de cultura empresarial: Powerful, de Patty Mc Cord: https://amzn.to/2VslYwV Disrupted, de Dan Lyons: https://amzn.to/2EfesOJ Principios, de Ray Dalio: https://amzn.to/2Xse6Nt Bad Blood, de John Carreyrou: https://amzn.to/2Xq7izZ The No Asshole Rule, de Robert Sutton: https://amzn.to/2SrNHMg Creatividad: Los libros de Tina Seelig: http://www.tinaseelig.com/books.html Insight Out, de Tina Seelig: https://amzn.to/2VmAqGp    ¿Dónde puedes encontrar a Alex?: - En su página: https://www.strategyzer.com/   Finalmente, en esta página encuentras las notas del episodio de hoy: https://librosparaemprendedores.net/mpe036 ________ Episodio patrocinado por Instituto de Emprendedores: Conoce el Plan Midas, 5 fases y 10 pasos para pasar de no tener ni siquiera una idea de negocio a tener una empresa de éxito, funcionando, generando ingresos y calidad de vida para ti y los tuyos. Enfócate en conseguir tus metas con una empresa que te proporcione los mejores resultados. El Instituto de Emprendedores te da el plan de ruta para alcanzarlo. Contenidos, cursos y coaching grupal con Luis Ramos, de Libros para Emprendedores. Consigue tus metas, ¡AHORA!  ________ ¿Necesitas un hosting de garantías para tu página web? ¿Rápido y con el mejor servicio al cliente? En Libros para Emprendedores utilizamos Siteground, porque nos da flexibilidad, rapidez en el servidor y rapidez en el servicio. Habiendo probado muuuuchas otras opciones, nos quedamos con Siteground, porque por muy poco más, obtienes mucha más calidad y tranquilidad. Haz click aquí para obtener un 60% de descuento al contratar tu servidor Siteground: https://librosparaemprendedores.net/siteground  _______________ Esta es nuestra página oficial... Hosted on Acast. See acast.com/privacy for more information.

Bob Sutton is a Stanford University professor and author of six management books, including the New York Times & Wallstreet Journal bestsellers, The No Asshole Rule and, Good Boss, Bad Boss. He is an IDEO Fellow and co-founder of the Stanford Technology Ventures Program and the Stanford Design Institute (known as the d.school). He lives in Menlo Park, California.If you're feeling stressed out, overtaxed, under-appreciated, bullied, or abused because you work with a jerk, learn how to avoid, outwit, and disarm assholes—today. Equally useful and entertaining, The Asshole Survival Guide delivers a cogent and methodical game plan when you find yourself working with a jerk—whether in the office, on the field, in the classroom, or just in life. Sutton starts with diagnosis—what kind of asshole problem, exactly, are you dealing with? From there, he provides field-tested, evidence-based, and sometimes surprising strategies for dealing with the rude, impolite, irritating, unpleasant, or just plain incompetent—avoiding them, outwitting them, disarming them, sending them packing, and developing protective psychological armor. Sutton even teaches readers how to look inward to stifle their own inner jackass. 
 
 Ultimately, this survival guide is about developing an outlook and personal plan that will help you preserve the sanity in your life, and will prevent all those perfectly good days from being ruined by some jerk."This survival guide is here to help keep you from going insane. It's full of science-driven tips and strategies on how to deal with nasty bosses, manipulative colleagues, or other general jerks in your life." — W Magazine"People are jerks. And there's plenty of evidence to prove it in the very blunt self-help book called “The A—hole Survival Guide,” a scholarly source that teaches fed-up readers how to deal with co-workers, strangers and just about anyone who sucks." —Moneyish"Sutton offers a variety of techniques that people suffering the presence of difficult individuals at their work, in their sports teams or just in everyday life can employ to deal with them or fight back. . . This is a small book but it could play a big part in making us treat others better." —Forbes "If everyone had paid attention to the Stanford business professor's best-selling 2007 management manifesto, "The No Asshole Rule," there would be no need for a follow-up. Yet here we are." —EsquireThe crowded genre of workplace bullying books features clever titles...the best of the authors in the category is Stanford Professor Robert Sutton, who published The No Asshole Rule a decade ago and returns now with a more fully developed plan of action." —The National Book Review"Sutton's breezy writing style, combined with the wide array of anecdotes and stories from people who've written him about their difficulties, makes for an entertaining read...consider that the physical book itself might be a solution to an a-hole at work. Much like the effect Sutton's first book reportedly has had, simply leaving The Asshole Survival Guide prominently on your desk may send all the signal you need." —SmartUp “In this most-welcome sequel to Sutton's bestselling The No Asshole Rule, the author turns from an organization-wide perspective to an individual one, outlining strategies for dealing with difficult people at work.” —Publishers Weekly“Bob Sutton is very wise and very funny, AND he can tell you exactly how to handle the unfortunate reality that into every life a few assholes must fall. THE ASSHOLE SURVIVAL GUIDE is destined to become your go-to resource whenever you find yourself dealing with people who would treat you poorly.” —Susan Cain, New York Times bestselling author of QUIET “At last someone has provided clear steps for rejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidence-based, and fun to read.” —Robert Cialdini, author of New York Times bestsellers INFLUENCE and PRE-SUASION “No matter what industry or profession you work in, you will always encounter people who are unpleasant, off-putting, or downright self-centered. Thank goodness Bob Sutton has provided us with such a well-crafted guide for surviving these jerks. It is mandatory reading for anyone who strives to endure, escape, fend-off, and bring them down.” —Chip Conley, founder and past CEO of Joie de Vivre hotels, advisor and former Head of Global Hospitality and Strategy at Airbnb, author of four books including the New York Times best seller Emotional Equations. “With humor, understanding and comprehensive research – and an ah-ha moment on every page – this is a must-have for leaders and climbing stars alike, from the expert on the subject. Bravo!” —Marshall Goldsmith, author of the #1 New York Times bestseller TRIGGERS “This is the guide you need for handling the worst people in your life—and making sure they don't rub off on you. If you've ever had a horrible boss, client, or colleague, this book is bursting with advice that's often ingenious and always actionable. And if your world has been free of jerks, consider this an insurance policy.” —Adam Grant, New York Times bestselling author of GIVE AND TAKE and ORIGINALS, and coauthor of OPTION B “Assholes are like the weather—everybody complains about them but nobody ever does anything about them. Until, that is, Robert Sutton's Asshole Survival Guide. Sutton offers a wealth of helpful, and dare I say wise suggestions about how to identify and deal with the assholes in your organization, or at least minimize the damage they do to the well-being and productivity of others. (I'd also suggest bringing it along to family reunions and PTA meetings.)” —Geoff Nunberg, University of California at Berkeley, author of Ascent of the A-Word: Assholism, the First Sixty Years. "One of the biggest impediments to achieving a great workplace is assholes. Their behavior creates a hostile work environment that leads to decreased engagement, productivity and employee loyalty. Bob Sutton has written a fantastic book that explains the severity of the problem and provides useful strategies for dealing with it.” —Paul Purcell, Chairman and former long-time CEO of Baird, ranked fourth on Fortune's Top 100 Companies to Work For and renowned for its long-time “no assholes” policy. "Reading the Asshole Survival Guide made me wistful. If only Bob Sutton's book had been available to help me deal with the full complement of 1st-class assholes I've encountered in my 50-year professional life. No names shall be mentioned." —Tom Peters, co-author of the bestseller IN SEARCH OF EXCELLENCE "First, The No Asshole Rule alerted us to the problem. Now, The Asshole Survival Guide offers the solution. This book is a contemporary classic—a shrewd and spirited guide to reducing our exposure and protecting ourselves from the jerks, bullies, tyrants, and trolls who seek to dispirit and demean. Now more than ever, with civility and decency under attack, we desperately need this antidote to the a-holes in our midst.” —Daniel H. Pink, bestselling author of To Sell is Human and Drive "As much as we try to avoid assholes, inevitably they appear in our lives. Bob Sutton gives us a menu of clear, thoughtful, and practical solutions for surviving and thriving in those painful situations. With cutting-edge research and real-life examples that are thought-provoking and often hilarious, The Asshole Survival Guide is an indispensable resource.” —Gretchen Rubin, bestselling author of THE HAPPINESS PROJECT and BETTER THAN BEFORE "It's hard to know how to react to a jerk, so The Asshole Survival Guide is a Godsend. Obnoxious behavior is a double whammy. First, you feel mad at the other person. Next, you feel mad at yourself for your response / lack of response. It's being mad at yourself that is both hard to be aware of, and is most debilitating. With this brilliant and funny book, Bob Sutton saves you from fear, loathing, and self-loathing!" —Kim Scott, bestselling author of the New York Times bestseller, Radical Candor, cofounder of Candor, Inc, former executive at Google and Apple.- https://www.bobsutton.net/- https://amzn.to/2kOFvr0Please do NOT hesitate to reach out to me on Instagram, Twitter or via email mark@vudream.comHumans 2.0 Twitter - https://twitter.com/Humans2PodcastTwitter - https://twitter.com/markymetryMedium - https://medium.com/@markymetryFacebook - https://www.facebook.com/mark.metry.9Instagram - https://www.instagram.com/markmetry/LinkedIn - https://www.linkedin.com/in/mark-metry/Mark Metry - https://www.markmetry.com/

Jason Hartman talks with Bob Sutton, author of The A**hole Survival Guide: How to Deal with People Who Treat You Like Dirt, about how to deal with people who are a consistent bear and you can't avoid completely. Sutton studies organizational change, leadership, innovation, and workplace dynamics. He has published over 150 articles and chapters in peer-reviewed journals, management outlets such as Harvard Business Review and the McKinsey Quarterly, and news outlets including The New York Times, Financial Times, and Wall Street Journal. His books include Weird Ideas That Work, The Knowing-Doing Gap (with Jeffrey Pfeffer), and Hard Facts, Dangerous Half-Truths, and Total Nonsense (with Jeffrey Pfeffer). Key Takeaways: [1:33] The reaction Robert got from his first book on "jerks" [5:20] Some people seem to enjoy being mean down to their core, what does Robert make of the idea that women are attracted to bad boys like that? [8:51] The "rhythym method" of dealing with jerks [12:20] How you can pick the right time to fight back against jerks [16:27] We're all slow to notice our own weaknesses Website: www.BobSutton.net www.Twitter.com/Work_Matters

Jason Hartman talks with Bob Sutton, author of The A**hole Survival Guide: How to Deal with People Who Treat You Like Dirt, about how to deal with people who are a consistently bear and you can't avoid completely. Sutton studies organizational change, leadership, innovation, and workplace dynamics. He has published over 150 articles and chapters in peer-reviewed journals, management outlets such as Harvard Business Review and the McKinsey Quarterly, and news outlets including The New York Times, Financial Times, and Wall Street Journal. His books include Weird Ideas That Work, The Knowing-Doing Gap (with Jeffrey Pfeffer), and Hard Facts, Dangerous Half-Truths, and Total Nonsense (with Jeffrey Pfeffer). Key Takeaways: [1:33] The reaction Robert got from his first book on "jerks" [5:20] Some people seem to enjoy being mean down to their core, what does Robert make of the idea that women are attracted to bad boys like that? [8:51] The "rhythm method" of dealing with jerks [12:20] How you can pick the right time to fight back against jerks [16:27] We're all slow to notice our own weaknesses Website: www.BobSutton.net www.Twitter.com/Work_Matters

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My guest today is Robert Sutton, a Professor of Management science at the Stanford Engineering School and researcher in the field of Evidence-based management. Sutton is also the best-selling author of “The No Asshole Rule.” What does it mean to live in a “no asshole environment”? It means to weed out the people who demean and make you and others feel horrible. He gives the science and craft behind how to deal with assholes, how to prune these people from your life and get out of negative situations. The topics are his books The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't and The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt. In this episode of Trend Following Radio we discuss: The no asshole rule The role of assholes in entrepreneurship Steve Jobs Demeaned and de-energized Self-awareness Depression in relation to to workplace Weeding out nasty people from your life The asshole tax Avoiding “the crazy” Jump in! --- I'm MICHAEL COVEL, the host of TREND FOLLOWING RADIO, and I'm proud to have delivered 10+ million podcast listens since 2012. Investments, economics, psychology, politics, decision-making, human behavior, entrepreneurship and trend following are all passionately explored and debated on my show. To start? I'd like to give you a great piece of advice you can use in your life and trading journey… cut your losses! You will find much more about that philosophy here: https://www.trendfollowing.com/trend/ You can watch a free video here: https://www.trendfollowing.com/video/ Can't get enough of this episode? You can choose from my thousand plus episodes here: https://www.trendfollowing.com/podcast My social media platforms: Twitter: @covel Facebook: @trendfollowing LinkedIn: @covel Instagram: @mikecovel Hope you enjoy my never-ending podcast conversation!

This show is focused on what are sometimes called “fatal flaws.” These typical blindspots for executives and leaders can trump the Emotional Intelligence competencies they have worked hard to master. Then in a few seconds they can get emotionally hijacked and due irreparable damage to their credibility and career. We will also look at the bully at work and what are the costs to the individual and the organization. You will be able to download the Derailer Detector at www.leadersplaybook.com Our guest for the Star Secret interview is Dr. Robert Sutton. He is a Professor at Stanford Graduate School of Business. Dr. Sutton has published over 100 articles and 8 books. He and Jeffrey Pfeffer wrote The Knowing-Doing Gap. His latest book is The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't, which will be the focus of this interview. Dr. Sutton's research and opinions are often described in the press, including the New York Times, The Times (of London), Bus