Podcasts about product evangelist

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Best podcasts about product evangelist

Latest podcast episodes about product evangelist

YourTechReport
TCL Just Changed the Big Screen Game (Again)

YourTechReport

Play Episode Listen Later May 10, 2025 24:20


Big screens, bold innovations. In this episode, Marc Aflalo catches up with Bruce Walker, Product Evangelist at TCL, to dive deep into the future of home entertainment—and why your next TV might be 98 inches or bigger. From real-world HDR brilliance to gaming on massive displays, TCL is pushing premium features into more affordable screens than ever before. Bruce explains why the post-COVID upgrade cycle is fueling demand for larger screens, and how TCL's newest QM6, QM7, and flagship X11 TVs are changing expectations across the industry. They break down new tech like halo control, zero-delay light response, Dolby Vision Gaming, Onkyo and Bang & Olufsen sound integration, and what makes these TVs ideal for gamers, streamers, and home theatre lovers alike. [Chapters] 0:00 – Spring Catch-up with TCL's Bruce Walker 1:33 – The Living Room Becomes the Home Theatre 2:18 – Why Anything Under 60” Feels Too Small 3:08 – Bigger TVs Are the New Standard 4:52 – Home vs. Theater: The Experience Shift 6:15 – TCL's Transformation from Budget to Premium 7:48 – What Is Halo Control? (Explained Simply) 8:48 – Vertical Integration and Light Efficiency 10:15 – New Panel & Software: 65K Gradation Levels 11:50 – HDR Upscaling + Zero Delay Transient Response 13:34 – Real-World Brightness vs. Spec Sheet Bragging 15:07 – QM6 & QM7: Natural Picture, Real Reviews 16:00 – Onkyo + Bang & Olufsen Audio Partnerships 17:42 – 98” Is the New Normal 18:05 – TCL X11: The Picture Quality King 18:56 – Strategy: Premium Features, Accessible Pricing 19:43 – Are TVs Outperforming Gaming Monitors? 20:53 – Gaming Features That Rival Pro Setups 22:02 – QM6 vs. QM7: How to Choose [Key Quotes] “People are giving themselves permission to go bigger—and TCL is ready for it.” — Bruce Walker “We're not just measuring brightness, we're delivering real lightning bolt performance.” — Bruce Walker “Gamers made us better. They're pushing us to build TVs that outperform some monitors.” — Bruce Walker

Secure Your Retirement
Life in Focus – Preserving Memories in the Modern Age

Secure Your Retirement

Play Episode Listen Later Apr 21, 2025 21:57


In this Episode of the Secure Your Retirement Podcast, Radon and Murs discuss the art and importance of Preserving Memories with Angela Andrew, Product Evangelist for the Mylio App. In an age where digital images accumulate rapidly but often remain disorganized, Mylio offers a transformative solution for families looking to protect and share their memories. This episode dives into how the app simplifies Digital photo organization, helps Backup family photos, and creates a seamless structure for Family photo storage that enhances your Legacy planning.Listen in to learn about the value of Memory preservation not just as a digital convenience, but as a way to remember loved ones and tell your family's story across generations. Whether you're looking to scan old photos, organize digital photos, or understand how to organize photos from multiple sources, this episode shows how Mylio empowers you to create a meaningful and secure photo backup plan. With privacy-first features, family sharing options, and facial recognition, this is a must-listen for anyone preparing to retire comfortably and pass on more than just financial assets.In this episode, find out:How the Mylio app helps centralize and organize photos from various sources.Why Photo legacy and Family history photos matter for future generations.The importance of Secure photo backup beyond just cloud services.How to use face-tagging, calendar views, and location data to enhance organization.Tips on Sharing photos with family while maintaining privacy.Tweetable Quotes:"Legacy isn't always about wealth—it's about memories, photos, and the stories we pass down." – Radon Stancil"We create memories every day, but organizing and preserving them ensures they actually live on." – Murs TariqResources:If you are in or nearing retirement and you want to gain clarity on what questions you should be asking, learn what the biggest retirement myths are, and identify what you can do to achieve peace of mind for your retirement, get started today by requesting our complimentary video course, Four Steps to Secure Your Retirement!To access the course, simply visit POMWealth.net/podcast.

Product for Product Management
EP 126 - Product Experiment Garage Workshops with Chantal Botana

Product for Product Management

Play Episode Listen Later Apr 2, 2025 41:57


Our guest today on the podcast brings with her a wealth of product building experience, all the way from ideation to execution and beyond. Throughout her career, she implemented product validation through testing and experimentation at organizations such as AOL, The Weather Channel, Polar Steps, Mews and others. Meet Chantal Botana, Fractional CPO & Product Coach at Product Evangelist., and facilitator of the Product Experiment Garage. Together with her business partner Maurice McGinley, Chantal facilitates this monthly online community of practice, solving participants' experiment design challenges, where the audience are product managers, developers, designers, and researchers. And it's free to join!The sessions work very simply - all participants start with pitching their current challenge. Then everyone votes for the one challenge that they will work on for the remainder of the workshop. And then, the challenge is broken down to cover the 4 habits of good experimentation.Join Matt and Moshe as we learn from Chantal about:Her way into product management, leading her to coaching and founding The Product EvangelistWhere most experiments are breaking downThe 4 habits of good experimentation:Break down assumptionsCrafting and running small smart experimentsExtract insightsMake a decisionWho the workshop is for and what value they get from itHow can teams that are not empowered still experiment?The importance of critical thinking in the age of AISome of Chantal's go to toolsAnd much more!You can connect with Chantal at:LinkedIn: https://www.linkedin.com/in/cbotana/ email: chantal@productevangelist.co Website:  https://www.productevangelist.coFree 60 min Product Experiment Garage: https://product-garage.eventbrite.comAssumptions & Experiments Guide (with some free resources). In the guide, you'll find links to Giff Constable's Truth Curve and David Bland's GPTs, which are discussed on the podcast. https://docs.google.com/document/d/1cIRKpZ6cv6LWYUsRSrOFRTllFSCMSNJVi2PVS1WUACg/edit?usp=sharingYou can find the podcast's page, and connect with Matt and Moshe on Linkedin: Product for Product Podcast - linkedin.com/company/product-for-product-podcastMatt Green - linkedin.com/in/mattgreenanalytics/Moshe Mikanovsky - linkedin.com/in/mikanovsky/Note: any views mentioned in the podcast are the sole views of our hosts and guests,  and do not represent the products mentioned in any way.Please leave us a review and feedback ⭐️⭐️⭐️⭐️⭐️

Unlearn
How Product Managers Can Avoid Startup Failures and Drive Growth with John Cutler

Unlearn

Play Episode Listen Later Jan 15, 2025 47:59


Welcome to the UNLEARN Podcast! Today, we're joined by a thought leader and prolific voice in product management and organizational design, John Cutler. With a unique ability to navigate the “beautiful mess” of product development, John has spent his career exploring the complex overlaps of product, UX, and strategy.Currently serving as Head of Product at Dotwork, John has previously held impactful roles such as Senior Director of Product Enablement at Toast and Product Evangelist at Amplitude, where he collaborated with thousands of product teams worldwide. His extensive experience spans B2B SaaS giants like Zendesk, Pendo, and AppFolio, as well as B2C, ad-tech, banking, and media industries.Known for his insightful writing, John has authored nearly a thousand posts across various platforms, captivating readers with his deep understanding of product dynamics. Whether you're seeking to level up your product thinking or gain practical tips on team enablement, John's expertise offers unparalleled insights.Key Takeaways:The Beautiful Mess of Product Development: John's approach to embracing complexity and context in product management to uncover innovative solutions.Unlearning and Growth: How letting go of rigid practices and adapting to change can unlock greater potential for teams and leaders.Writing as a Catalyst for learning: The power of consistent writing in shaping ideas, refining strategies, and building meaningful connections in the product community.Additional Insights:Product Ecosystems in Flux: John talks about the dynamic nature of product management, highlighting how roles and best practices evolve with organizational and market shifts.Gamifying the Creative Process: Insights into how John uses tools and techniques to make writing, ideation, and problem-solving more engaging and productive.Rethinking Organizational Models: Exploring how companies can overcome challenges by reimagining structures, roles, and team dynamics for the modern era.Get ready for a thought-provoking conversation with John Cutler on embracing complexity, fostering innovation, and mastering the art of unlearning!Episode Highlights: 00:36 - Episode Introduction"I don't think we need a product manager for every 4 to 7 people. A software as a service company is much more of a service ecology." 01:15 - Introducing John Cutler"John is one of the most insightful voices in product management, with a career spanning roles at Toast, Amplitude, and beyond."03:46 - Discovering the "Beautiful Mess" of Product"I've always been fascinated by the overlaps—where product, UX, and strategy collide in unpredictable ways."11:27 - The Importance of Writing and Sharing Ideas"I realized that writing wasn't just for others—it was for me to process and refine my thinking."15:59 - Finding Your Path Through Experimentation"Everybody finds their way if you're willing to experiment and try. It's like software—the rate of iteration and the velocity of creation allow you to refine and...

UC Today - Out Loud
Reporting Requirements in Contact Centers - What You Need to Know

UC Today - Out Loud

Play Episode Listen Later Dec 23, 2024 10:20


UC Today's Susie Harrison hosts Max Edwards, Product Evangelist at Kakapo to explore how contact center reporting and analytics software is evolving.In this session we cover:how Kakapo's Vision 360 offer is tackling customer pain points following the loss of ECCRthe most popular or important call metrics, and how they are changing

Stats On Stats Podcast
From Dakshitaa's Cybersecurity Journey to SquareX's Game-Changer... Oh, and RIP Secure Web Gateways

Stats On Stats Podcast

Play Episode Listen Later Dec 16, 2024 43:57


In this episode of Stats on Stats, we sit down with Dakshitaa Babu, Security Researcher and Product Evangelist at Square X. Based in Singapore, Dakshitaa shares her inspiring journey from sustainability to cybersecurity and her pivotal role in addressing emerging browser vulnerabilities. We explore groundbreaking research unveiled at DEF CON, why browser security is crucial in today's threat landscape, and the innovative tools Square X provides for enterprises and individual users. Guest Connect LinkedIn: https://www.linkedin.com/in/dakshitaababu/ SquareX: https://www.sqrx.com/ SquareX for Beginners: https://labs.sqrx.com/squarex-for-beginners-ae8fac17ea68 Stats on Stats Resources Merch: https://www.statsonstats.io/shop LinkTree: https://linktr.ee/statsonstatspodcast Stats on Stats Partners & Affiliates IntelliCON 2025 Website: https://www.intelliguards.com/intellic0n-speakers Register: https://www.eventbrite.com/e/intellic0n-2025-tickets-1002600072807 Use Discount Code for 20% off Tickets: STATSONSTATS Path AI Website: https://yourpath.ai Discount Code: Join our Discord community for access! Antisyphon Training Website: https://www.antisyphontraining.com MAD20 Training Website: https://mad20.io Discount Code: STATSONSTATS15 Ellington Cyber Academy: https://kenneth-ellington.mykajabi.com Discount Code: STATSONSTATS Kevtech Academy Website: https://www.kevtechitsupport.com Dream Chaser's Coffee Website: https://dreamchaserscoffee.com Discount code: STATSONSTATS Podcasts We Like DEM Tech Folks Website: https://linktr.ee/developeverymind YouTube: https://www.youtube.com/@demtechfolks IntrusionsInDepth Website: https://www.intrusionsindepth.com YouTube: https://www.youtube.com/@IntrusionsInDepth

One Knight in Product
Commercialize! Get your Productized Services to Market (with Eisha Armstrong, Author "Commercialize", "Fearless" and "Productize")

One Knight in Product

Play Episode Listen Later Nov 10, 2024 51:51


Returning guest Eisha Armstrong is the co-founder of Vecteris and author of books like "Productize" and "Fearless", which talk about that tricky journey from a professional services to product organisation. She's back to talk about her latest book, "Commercialize", which gives us the skinny on how to monetise, sell, and market productised offerings in transforming B2B professional services firms. Episode highlights:   1. Product strategy is the heart of successful commercialisation A successful product commercialisation strategy needs five key elements: Clear market understanding, monetisation approach, marketing strategy, sales process and plan for renewability. More than anything, company leaders need to think about this stuff upfront and not just wing it. 2. Selling to existing customers is often the most effective strategy for B2B services companies The data shows that selling products to existing service customers, especially as bundles, is typically more successful than trying to enter new markets. It's tempting to try to go downmarket with cheaper, standardised offerings, but this is challenging due to lack of brand recognition and relationships. 3. Packaging is more critical than pricing for success Many leaders focus on pricing, but packaging is often the bigger challenge. Packages should be designed around market segment needs rather than defaulting to simple "good, better, best" tiers without clear rationale. There must be a clear story for why customers would upgrade from one package to another. 4. Companies need to invest in new capabilities for product success A common mistake is trying to commercialise products using existing service-oriented sales and marketing teams. Organisations need to plan and budget for different kinds of capabilities and talent, rather than expecting current staff to develop new skills while maintaining their existing responsibilities. 5. Moving to recurring revenue requires organizational change Shifting from one-time service engagements to recurring product revenue requires changes in how companies measure success, moving from annual revenue targets to customer lifetime value. This transition typically takes several years and requires sustained leadership commitment to stay the course. Buy "Commercialize" "More and more professional services firms are “productizing” their services to grow and scale. But successfully marketing and selling standardized services or products is very different from marketing and selling traditional professional services. Commercialize, a follow-on book to Productize, explores why commercializing new ideas is the most significant stall point when B2B services organizations productize. The book then outlines how the most successful firms commercialize packaged services and new products and get to revenue impact fast and efficiently." Check it out on Amazon or the book's website. Contact Eisha You can find Eisha and learn more on the Vecteris website or connect with her on LinkedIn (mention you heard her on the podcast when connecting!) Related episodes you should like: Survive the Feature Factory by Applying Product Thinking to Product Thinking (John Cutler, Product Evangelist & Coach @ Amplitude) The Seven Deadly Mistakes of Productization (Eisha Armstrong, Co-founder @ Vecteris & Author "Productize") Making Sure you REALLY Know your Customers and Pulling out of Growth Stalls (Adrienne Barnes, Founder @ Best Buyer Persona) Fearlessly Defeating the Four Horsemen of a Product-Friendly Culture (Eisha Armstrong, Co-founder @ Vecteris & Author "Productize" & "Fearless") OKIP LIVE! Is Product/Market Fit Really Dead, or Just Resting? (Andrea Saez & Dave Martin, Right To Left) Chris Locke's Hot Take - Product Leaders Need to Adopt a VC Mindset (Chris Locke, CEO @ Aspire) Jeremy Kirouac's Hot Take - Founders Need Product Management Training (Jeremy Kirouac, Fractional Product Leader) Servitising Product Management & Setting Up Product Teams For Success (Jas Shah, Product Consultant)

One Knight in Product
Jas Shah's Hot Take - Product Management isn't as Glamorous as People Think (with Jas Shah, Fintech Product Consultant)

One Knight in Product

Play Episode Listen Later Oct 27, 2024 18:10


Jas Shah is a fintech product consultant based in London who helps small startups and management services organizations build winning products, whilst keeping his pulse on the fintech scene. His hot take? That product management is one of the least glamorous functions in an organisation. It's often portrayed as a sexy role where you're the "CEO of the product" with autonomy and responsibility, but for most product managers, the role is arduous and grating, involving invisible work like coordinating between teams, dealing with competing interests, and working with less authority than expected. Find Jas on LinkedIn or check out his newsletter, Fintech R&R. If you'd like to appear on Hot Takes, please grab a time! Related episodes you should like: Survive the Feature Factory by Applying Product Thinking to Product Thinking (John Cutler, Product Evangelist & Coach @ Amplitude) John Cutler's Hot Take - The Instagram-ification of Product Management is Driving us Crazy (John Cutler, Product Educator & Author @ The Beautiful Mess) The Five Dysfunctions of Product Management Teams (Saeed Khan, Founder @ Transformation Labs) Practice Makes Perfect: Embracing the Messy Reality of Product Management (Matt LeMay, Product Management Consultant & Author "Product Management in Practice") Applying Product Management Principles to Life (Miloš Belčević, Author "Build Your Way") Dean Peters' Hot Take - There's More to be Said About the Instagram-ification of Product Management (Dean Peters, Principal Consultant & Trainer @ Productside) May Wong's Hot Take - Product Management is a Team Sport (May Wong, Product Operations Consultant & Coach) Chris Butler's Hot Take - Product Managers DON'T Need to be Technical (Chris Butler, Staff Product Operations Manager @ GitHub)

Independent Business
80: Sustainable business growth through cashflow forecasting with Matt Gartland

Independent Business

Play Episode Listen Later Oct 16, 2024 36:52


Do your business finances feel chaotic, to the point that the idea of organizing your finances stresses you out? Matt Gartland of Smart Passive Income joins us to share how to reset your finances and find joy in the numbers with simple organization practices like forecasting your cashflow. Listen in as he highlights why he believes slow business growth is the key to long-term sustainability and how you can also make intentional decisions between profitability and growth. Now, if you love this conversation, then you don't want to miss out on Matt's upcoming webinar with Mac Hughes, Product Evangelist at HoneyBook! In this live class, he's sharing how to financially prepare for the unexpected in your business. Register for this live class, happening on October 22nd at 12 PM EST.The Independent Business podcast is powered by HoneyBook, the all-in-one platform for anyone with clients. Book clients, manage projects, get paid faster, and have business flow your way with HoneyBook. Use the code PODCAST to get 20% off your first year as a new member.Resources mentionedWebinar: Financially prepare for the unexpected with Matt Gartland50% of businesses fail in five yearsMike MichalowiczConnect with the guestWebsite: smartpassiveincome.comLinkedIn: linkedin.com/in/mattgartlandX: twitter.com/mattgartlandConnect with the hostWebsite: podcast.honeybook.comInstagram: instagram.com/honeybookInstagram: instagram.com/akuakonadu_ Hosted on Acast. See acast.com/privacy for more information.

One Knight in Product
Chris Butler's Hot Take - Product Managers DON'T Need to be Technical (with Chris Butler, Staff Product Operations Manager @ GitHub)

One Knight in Product

Play Episode Listen Later Sep 28, 2024 24:19


Chris Butler is a "Chaotic Good Product Manager" who has worked for companies like Microsoft, Google and Facebook. He's currently Staff Product Operations Manager at GitHub, and current running an online course on AI Product Design Patterns. His hot take? That product managers don't need to be technical and that it might even be a net negative to their relationship with the engineering team. Find Chris on LinkedIn and remember to check out his AI product course, "AI Product Design Patterns" . If you'd like to appear on Hot Takes, please grab a time! A message from this episode's sponsor - Leadfeeder This episode is sponsored by Leadfeeder. No more not knowing who's coming to your website, convert more leads and get a free trial at Leadfeeder.com: Check out Leadfeeder here. Related episodes you should like: Survive the Feature Factory by Applying Product Thinking to Product Thinking (John Cutler, Product Evangelist & Coach @ Amplitude) The Five Dysfunctions of Product Management Teams (Saeed Khan, Founder @ Transformation Labs) Practice Makes Perfect: Embracing the Messy Reality of Product Management (Matt LeMay, Product Management Consultant & Author "Product Management in Practice") May Wong's Hot Take - Product Management is a Team Sport (May Wong, Product Operations Consultant & Coach) Dean Peters' Hot Take - There's More to be Said About the Instagram-ification of Product Management (Dean Peters, Principal Consultant & Trainer @ Productside) Applying Product Management Principles to Life (Miloš Belčević, Author "Build Your Way") Product Processes & the Importance of Work / Life Balance (Busayomi Omotosho, Product Manager @ Softcom) Jeremy Kirouac's Hot Take - Founders Need Product Management Training (Jeremy Kirouac, Fractional Product Leader)

One Knight in Product
Jenny Wanger's Hot Take - Training Courses Are Useless If You Don't Engage Your Team Afterwards (with Jenny Wanger, Product Consultant & Coach)

One Knight in Product

Play Episode Listen Later Sep 7, 2024 23:16


Jenny Wanger is a product consultant and coach who loves to educate PMs around the world and is doing just that with her product operations course on Reforge. Her hot take? Product leaders send their teams off for training but then don't do anything when they come back, and nothing changes. This leads them to question the value of the training, but it's almost never the quality of the training that's at fault, it's what they (don't) do with it. Find Jenny on LinkedIn and remember to check out her course on Reforge. If you'd like to appear on Hot Takes, please grab a time! Related episodes you should like: The Role of Product Management on Truly Agile Development Teams (Allen Holub, Software Architect, Consultant & Outspoken Twitter Agilist) Survive the Feature Factory by Applying Product Thinking to Product Thinking (John Cutler, Product Evangelist & Coach @ Amplitude) Escaping the Build Trap with Product Operations and Strong CPOs (Melissa Perri, Product Management Leader, Educator & Author "Escaping the Build Trap") OKRs: The Gateway Drug to Agility & Good Product Management (Jeff Gothelf, Product Management Consultant & Co-author "Lean UX" ) The Five Dysfunctions of Product Management Teams (Saeed Khan, Founder @ Transformation Labs) Going Beyond the Dreaded Product Demo and Creating the Perfect Sales Pitch (April Dunford, Author "Obviously Awesome" and "Sales Pitch") Enabling Strategic Product Decisions through Product Operations and Portfolio Management (Becky Flint, CEO of Dragonboat) Transforming your Organisation to the Product Operating Model (Marty Cagan, Author "Inspired", "Empowered" and "Transformed")

One Knight in Product
Untrapping Product Teams and Getting Rid of Bullsh*t Management (with David Pereira, Author "Untrapping Product Teams")

One Knight in Product

Play Episode Listen Later Jul 11, 2024 44:17


David Pereira is a product leader, speaker and regular blogger who loves to contribute to the wider Agile and Product communities with insights from his own career, including some of the mistakes he's made and not just the successes. David was recently tempted into writing a book, the newly released "Untrapping Product Teams" where he provocatively rails against "bullshit management" and tries to inspire us all to affect change in our organisations (but step-by-step). We talked all about themes from the book, as well as what it meant to have an endorsement from Marty Cagan. Episode highlights:   1. When someone starts doing something differently and delivering value, people get curious Sometimes it can seem almost impossible to change things yourself, but you don't have to change it all at once. If you can start showing the impact of smaller changes that deliver value then you can get both interest and buy-in from stakeholders. This gives you permission to try more things. 2. The more bullshit you handle the less value you create David coined the term "bullshit management" to represent the work you have to do in many low-performing product companies. Bullshit management is where you spend all your time working on the work around the work, prioritising requirements with no context and being actively prevented from delivering value to your users, and it has to stop. 3. Collaborative flow trumps coordinative flow Coordinative flow is when you spend more time in meetings about the work and struggle to align people than you do actually doing the work. It's focused on outputs and gives you someone to blame when it goes wrong. Collaborative flow is when teams come together to work on problems... collaboratively and use what they know to uncover what they don't know. 4. You don't need to die on every hill Sometimes you have to hold your nose and do things in ways that you don't believe are effective, or actively destructive. This is part and parcel of the job and something you have to get used to. As long as you can find small ways to make an impact in some areas, you can give way in other areas. Rome wasn't built in a day. 5. If you really want to make an impact, ask more questions than you give answers We're all primed to look clever and give answers as quickly as we can but product people need to think deeper than that and ask good questions. Why do we really need that? What does success really look like? What don't we know? Check out "Untrapping Product Teams" "Untrapping Product Teams guides you to simplify what gets unintentionally complicated and equips you to overcome dangerous traps while steadily driving customer and business value. This isn't just another book about product management. It's a thought-provoking guide filled with simplicity, encouraging you to act today for a better tomorrow." Check it out on Amazon. Contact David You can catch up with David on LinkedIn or check out his website. Related episodes you should like:   Survive the Feature Factory by Applying Product Thinking to Product Thinking (John Cutler, Product Evangelist & Coach @ Amplitude) Build High Growth Products by Following the Product Science Success Path (Holly Hester-Reilly, Founder @ H2R Product Science) Pragmatic Digital Transformation in Traditional Industries (Dan Chapman, Director, Product Line Leader @ Merck) Optimising Product Planning with the Quartz Open Framework (Steve Johnson, Product Coach) Servitising Product Management & Setting Up Product Teams For Success (Jas Shah, Product Consultant) Surviving a Lack of Product Thinking & Riding the Product Maturity Curve (Nis Frome, VP Product @ Feedback Loop) Is this Seriously Game Over for Scrum? (David Pereira, Editor @ Serious Scrum) Transforming your Organisation to the Product Operating Model (Marty Cagan, Author "Inspired", "Empowered" and "Transformed")

The Investor + Operator (IO) Podcast
Here's Why Shopify Will Be A 100 Year Company | Kaz Nejatian, Shopify COO & Former YC Founder | Episode 12

The Investor + Operator (IO) Podcast

Play Episode Listen Later Jul 10, 2024 67:03


How far would you travel for a good conversation? For hosts Tyler Hogge and Sterling Snow it was a no brainer to fly 2000 miles to talk with Kaz Nejatian, the COO of Shopify in their Toronto HQ. Kaz is a fascinating mind in tech and an unconventional thinker shaping the the product culture of Shopify. He shares his story of growing up in Iran, experiencing the Iran-Iraq war, and eventually immigrating to Canada at age 12. In Canada, Kaz gets even deeper into his fascination with computers and goes onto found a YC company, run a product line at Meta and now acts as the COO and Product Evangelist at multi-billion dollar company Shopify. Tyler and Sterling find out why Shopify employees have no meetings, how big tech companies are doing product wrong, and why Shopify's unique culture will create a 100 year company that just keeps getting bigger. Chapters: 01:50 - Kaz's Childhood in Iran and Fleeing to Canada06:49 - Hot Takes on Current Protests on College Campuses 07:55 - Early Exposure To Computers and Path To Tech11:17 - The Best Product Managers Are Weird People13:30 - "I Cannot Take An Average Person And Train Them To Be A PM" 21:25 - How Shopify Is Different Than Other Big Companies31:00 - How Kaz Killed Meetings At Shopify37:30 - Write Code And Talk To Users, Do That Over And Over Again43:39 - Why Getting Married Will Be Your Best Career Accelerant50:00 - Wrap Up questions57:25 - Tyler & Sterling's Recap_________________________Connect With Kazhttps://x.com/canadakazKaz@shopify.com Connect With Tyler & Sterlinghttps://x.com/thoggehttps://x.com/sterlingmsnowFollow The I/O Podcast (New Episodes Monthly) https://x.com/IO__podcasthttps://www.youtube.com/channel/UCayuY0VO95kQTUXJvh9T0oQhttps://podcasts.apple.com/us/podcast/the-investor-operator-io-podcast/id1678642609https://open.spotify.com/show/0J92LTLgpHe8C0CzEaCBDG

One Knight in Product
Dean Peters' Hot Take - There's More to be Said About the Instagram-ification of Product Management (with Dean Peters, Principal Consultant & Trainer @ Productside)

One Knight in Product

Play Episode Listen Later Jun 21, 2024 23:28


Dean Peters is a former opera singer turned product management leader, coach and educator who works with Productside to uplevel teams. His hot take? That there's more to say about the Instagram-ification of product management, the root causes and contributory factors. If you'd like to appear on Hot Takes, please grab a time! A message from this episode's sponsor - June This episode is sponsored by June. June is a user retention hub for early-stage B2B SaaS companies that enables early-stage B2B SaaS companies to understand and act on their product usage, dig into activation, churn and key feature usage. Check out June here. Related episodes you should like: Survive the Feature Factory by Applying Product Thinking to Product Thinking (John Cutler, Product Evangelist & Coach @ Amplitude) The Five Dysfunctions of Product Management Teams (Saeed Khan, Founder @ Transformation Labs) Practice Makes Perfect: Embracing the Messy Reality of Product Management (Matt LeMay, Product Management Consultant & Author "Product Management in Practice") John Cutler's Hot Take - The Instagram-ification of Product Management is Driving us Crazy (John Cutler, Product Educator & Author @ The Beautiful Mess) Applying Product Management Principles to Life (Miloš Belčević, Author "Build Your Way") Nils Davis's Hot Take - Product Managers Need to Tell Better Stories on their Resumes (Nils Davis, Resume Coach & Go-to-Market Consultant @ Confidence & Impact LLC) Debbie Levitt's Hot Take - Democratising our Work means AI is Going to Steal all our Jobs Sooner (Debbie Levitt, CXO @ DeltaCX and Author "Customers Know You Suck") Build Better Products at Scale with Product Operations (Melissa Perri & Denise Tilles, Product Consultants & Co-authors "Product Operations")

Machine Learning and AI applications
#85 XTraw AI Roundtable 2: Customer Experience, Modernization and AI

Machine Learning and AI applications

Play Episode Listen Later May 17, 2024 57:25


In this episode 85, also the second AI round table hosted by XTraw AI, I had the pleasure of talking with Sara Faatz, Director of Technology community relations at Progress and Dave Hoekstra, Product Evangelist from Calabrio. We talked about the aspects around customer experience, modernization and the impact of AI. - Developers harnessing AI to keep customer experience in mind. - Challenges faced by Customer experience organizations and how AI can mitigate them. - Landscape of Customer experience in the contact center industry. You can reach on linkedIn @ Sara Faatz with Progress You can reach on linkedIn @ Dave Hoekstra with Calabrio My linkedIn @ Raghu Banda Our website @ XTraw AI --- Send in a voice message: https://podcasters.spotify.com/pod/show/raghu-banda/message

Now that's Significant
The 11 secret herbs and spices of market research tech with Bryan Smith

Now that's Significant

Play Episode Listen Later May 15, 2024 31:06


Join host Michael Howard, Head of Marketing at Infotools, as he sits down with Bryan Smith, Product Evangelist & Implementation Specialist at Ipsos, to explore the intriguing world of market research technology. Bryan, a self-proclaimed data enthusiast and efficiency advocate, shares his valuable insights on navigating this evolving landscape. Discover the key fundamentals for assessing new technologies, the diverse ways market researchers are leveraging technology in their daily work, and common obstacles hindering wider adoption. Bryan also sheds light on how research teams can position themselves for success and highlights the tangible benefits of integrating technology into market research processes.  Five key takeaways from this episode: 1. Understanding the fundamentals of assessing new technology 2. Exploring the diverse applications of technology in market research 3. Addressing the underutilization of technology 4. Setting up research teams for success 5. Recognizing the benefits of market research technology Tune in to gain valuable insights from Bryan's extensive experience and discover how to harness the power of technology to enhance your market research efforts. If you enjoyed this episode, subscribe to "Now that's Significant" on your favorite podcast platform for more insightful discussions on market research. *** Infotools Harmoni is a fit-for-purpose market research analysis, visualization, and reporting platform that gives the world's leading brands the tools they need to better understand their consumers, customers, organization, and market. www.infotools.com Established in 1990, we work with some of the world's top brands around the world, including Coca-Cola, Orange, Samsung, and Mondelēz. Our powerful cloud-based platform, Harmoni, is purpose-built for market research. From data processing to investigation, dashboards to collaboration, Harmoni is a true "data-to-decision-making" solution for in-house corporate insights teams and agencies. While we don't facilitate market research surveys, we make it easy for to find and share compelling insights that go over-and-above what stakeholders want, inspiring them to act decisively. One of the most powerful features of Harmoni is Discover is a time-tested, time-saving, and investigative approach to data analysis. Using automated analyses to reveal patterns and trends, Discover minimizes potential research bias by removing the need for requesting and manually analyzing scores of cumbersome crosstabs – often seeing what you can't. Discover helps you easily find what differentiates groups that matter to you, uncover what makes them unique, and deliver data points that are interesting, relevant, and statistically significant, plus see things others can't. Add to all this an impending GenAI feature, and you have an extremely powerful, future-proofed tool.

One Knight in Product
Transforming your Organisation to the Product Operating Model (with Marty Cagan, Author "Inspired", "Empowered" and "Transformed")

One Knight in Product

Play Episode Listen Later Mar 10, 2024 61:32


Marty Cagan is the founder and a partner at Silicon Valley Product Group, a leading product consultancy that aims to get companies to work "the way that the best companies work". He is the author of two desk references for product managers: "Inspired", aimed at product teams, and "Empowered", aimed at product leaders. He has since come to realise that "the way the best companies work" is too vague a term, and also that many companies have no idea where to get started. He's now back with "Transformed", a book that aims to get companies to adopt the Product Operating Model. A message from this episode's sponsor - New York Product Conference Join hundreds of other product people in New York City on April 18th 2024 for the New York Product Conference! You'll learn from some of the best minds in product today — including Dennis Crowley (Founder of Foursquare), Sahil Lavingia (Founder of Gumroad), April Dunford (product positioning expert and bestselling author) and so many others through masterclass keynotes, interactive working sessions, small group discussions and more. Topics covered include Product Strategy, Product Leadership, AI for Product Managers, Customer Research, and more.  Pricing increases on the first of the month, so you'll want to register soon. Plus, use the code OneKnightInProduct and save another $50 when you register! Episode highlights:   1. It was finally important to give the Product Operating Model a name Whilst Marty doesn't like to unnecessarily label things, or have any sniff of "process" for the sake of process, he started to realise that just saying "the way the best companies work" was too vague and handwavy. However, the core principles of great product companies and product teams have not changed, and this isn't a framework. 2. Marty and SVPG didn't invent any of this stuff, and you shouldn't listen to him (or anyone) uncritically These days, it's fashionable to beat up product "thought leaders" and complain that they're being too dogmatic, idealistic, or unrealistic. But, SVPG didn't invent any of these principles, they just observed them in the best-performing product companies. It's still important to apply critical thinking and make sure they make sense to you and your organisation. 3. Product managers and product leaders have more power and more responsibility than they realise It's not always easy to transform, and there are limits to how far you can go bottoms-up, but you can generally make progress one step at a time. There's an incredible amount of onus on product leaders to evangelise and champion this change and, if they can't (or won't) do it, they shouldn't be product leaders. 4. Not everyone in an organisation will understand why it's transforming, or want to be transformed It's easy to see this as something that just affects product teams, but the whole organisation needs to buy into the change. Reading bits of "Inspired" at them, or talking about the number of experiments you've done this week, is unlikely to sway them, You need to show business results and real impact and make them care about it on their terms. 5. There are four key competencies for a successful transformation, and they need investing in The competencies remain the same... Product Managers, Product Leaders, "proper" Product Designers (not just pixel pushers) and Tech Leads who care as much about what they're building as how they're building it. If you just expect to get results with a disengaged, outsourced engineering team, graphic designers and product owners, you're going to be disappointed. 6. Sometimes you need help to know what good looks like It's easy for people like us to sit there and talk about the benefits of product transformation and how we should all definitely do it but, for some people, this is all alien. In cases like this, a good product coach can be the difference between success and failure. But, there are so many product coaches these days, so make sure you get a good one. Check out "Transformed" "The most common question after reading INSPIRED and EMPOWERED has been: "Yes, we want to work this way, but the way we work today is so different, and so deeply ingrained, is it even possible for a company like ours to transform to the product model?" TRANSFORMED was written to bridge the gap between where most companies are right now and where they need to be. The leaders of these companies know they must transform to compete in an era of rapidly changing enabling technology, but most of them have never operated this way before. " Check it out on Amazon. Check out "Empowered" "Most people think it's because these companies are somehow able to find and attract a level of talent that makes this innovation possible. But the real advantage these companies have is not so much who they hire, but rather how they enable their people to work together to solve hard problems and create extraordinary products. The goal of EMPOWERED is to provide you, as a leader of product management, product design, or engineering, with everything you'll need to create just such an environment. " Check it out on Amazon. Check out "Inspired" "How do today's most successful tech companies―Amazon, Google, Facebook, Netflix, Tesla―design, develop, and deploy the products that have earned the love of literally billions of people around the world? Perhaps surprisingly, they do it very differently than most tech companies. In INSPIRED, technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love―and that will work for your business. " Check it out on Amazon. Contact Marty You can catch up with Marty at Silicon Valley Product Group or follow him on LinkedIn. Related episodes you should like: Survive the Feature Factory by Applying Product Thinking to Product Thinking (John Cutler, Product Evangelist & Coach @ Amplitude) The Five Dysfunctions of Product Management Teams (Saeed Khan, Founder @ Transformation Labs) How to Build an Effective Product Organisation (Marty Cagan, Author "Empowered" & "Inspired") Pragmatic Digital Transformation in Traditional Industries (Dan Chapman, Director, Product Line Leader @ Merck) Optimising Product Planning with the Quartz Open Framework (Steve Johnson, Product Coach) Surviving a Lack of Product Thinking & Riding the Product Maturity Curve (Nis Frome, VP Product @ Feedback Loop) Is this Seriously Game Over for Scrum? (David Pereira, Editor @ Serious Scrum) Transforming companies & instilling a product mindset (Dave Martin, Founder @ Right to Left)

One Knight in Product
Applying Product Management Principles to Life (with Miloš Belčević, Author "Build Your Way")

One Knight in Product

Play Episode Listen Later Feb 18, 2024 32:36


Miloš Belčević is a product manager and author who believes that product management principles are powerful not only when managing products, but also when managing the ultimate product; your life itself. He has written a book on the subject, "Build Your Way: Applying Product Management to Life". We spoke about the book as well as some of the lessons inside. Episode highlights:   1. We can apply product management principles to life We can apply product management principles to one's life, beyond just professional settings. This includes using prioritisation frameworks to manage personal goals and tasks, and considering whether there's a "North-Star metric" that can help guide personal growth and decision-making. 2. Context switching can be hell at home as well as work Whether we're switching contexts between different roles in our careers or having to balance multiple responsibilities, we can apply product management strategies to help us prioritise our time and manage our mental bandwidth. 3. We can define "Value" for our life as well as our products There's no magic formula for "value", but it's important to understand the deeper meaning of the concept of value, whether delivering value to customers or identifying what brings value to one's life. 4. Our time is limited and we need to prioritise what's most important to us We don't have to use prioritisation frameworks for everything, but applying product management prioritisation techniques can help us focus on what is most important. If we practice enough, we can get into the habit, and it even becomes somewhat intuitive to our life decisions. 5. Product discovery techniques can foster better interactions and conversations in life We can use our empathic and discovery mindset to help solicit genuine feedback and dig into people's motivations in conversations. This offers the tantalising prospect of being able to bridge ideological divides and improve the quality of our interactions with society as a whole. Check out "Build Your Way" "Perhaps you have heard about product management. Maybe you use it in your work. If that's the case, chances are high that you know that product management is full of useful frameworks, principles, and tools that focus on prioritization and maximizing value, better planning, agile delivery, and more. But what if you want to use these tools in your personal life? How would you do that in a way that will make sure you will live a better, happier, and more fulfilled life? In this book, author Miloš Belčević will show you how." Check it out on Amazon. Contact Miloš You can catch up with Miloš on LinkedIn or check out his website. Related episodes you should like: Survive the Feature Factory by Applying Product Thinking to Product Thinking (John Cutler, Product Evangelist & Coach @ Amplitude) Practice Makes Perfect: Embracing the Messy Reality of Product Management (Matt LeMay, Product Management Consultant & Author "Product Management in Practice") The Seven Deadly Mistakes of Productization (Eisha Armstrong, Co-founder @ Vecteris & Author "Productize") Achieving Product Excellence with the Product Operations Manifesto (Antonia Landi, Product Ops Consultant & Co-Author "Product Operations Manifesto") Paying Off Your Organisation's Human Debt Through Agility & Psychological Safety (Duena Blomstrom, Founder & CEO @ People Not Tech) Embracing Change to Innovate in Product Management (Greg Coticchia, CEO @ Sopheon) Fearlessly Defeating the Four Horsemen of a Product-Friendly Culture (Eisha Armstrong, Co-founder @ Vecteris & Author "Productize" & "Fearless") Pragmatic Digital Transformation in Traditional Industries (Dan Chapman, Director, Product Line Leader @ Merck)

Funnel Reboot podcast
Diverse Data Tracking Methods, with Adam Greco

Funnel Reboot podcast

Play Episode Listen Later Feb 14, 2024 57:26


Episode 183 As a Disclaimer, note that there's no sponsor or affiliate relationship with the vendor interviewed here. They're simply on the show to give their perspective on our topic. As trite as it sounds, the way that we look at the world affects our understanding of it. Let me tell you about a time I noticed this. When I was a kid, I would go to school, walk into my classroom, and see my teacher there. She was such a constant there, I imagined that she never left the classroom, she was a fixture of the room, part of the furniture. It's like the teacher didn't persist as a person who had a life outside of the classroom. So when I was out at the grocery store with my parents and I saw my teacher, not dressed in their teacher clothes, not ensconced in their teacher setting, my brain just melted.  While this might be laughable, those of us using marketing analytics tools could be guilty of falling into the same trap. Credit for making this concept clear in not 1 but 2 great books must go to Avinash Kaushik. Think about it. According to Classic web analytics, visitors who hit our website had started  an imaginary timer that we called a web session. We imagined in this race against the clock, they were viewing a sequence of pages which ferried them to forms we used as gates. We told ourselves that the gate-crossers had completed a successful session, converting from visitors into leads or customers. Stepping back, there are a few things wrong with this picture. Users don't only exist inside of a session, just like the teacher didn't only exist in the classroom—they roam about as they please.  Today's users aren't confined to marketing content. The experience they have straddles our marketing sites, to sites  and apps where their identity persists through being logged-in, where the interactions even span multiple devices - as we see on Slack and Discord for messages we've already read. The user's state changes - sometimes they complete a purchase, or become a paid subscriber, but at other times they may opt for a free plan or abandon their cart.  We need analytics for all of these actions. We need to step back and view the entire experience that people have with us over time. This is something that classic web analytics just can't measure. This is why the new generation of tools allows us to analyze complex trends and behavior of our users. They are collectively known as event-based analytics tools, and they excel in portraying the way that users experience a product. The foremost product-oriented analytics tool out there is called Amplitude, and today, we are speaking with its product evangelist. Since 2021, Adam Greco has been Amplitude's  Product Evangelist, guiding clients in understanding their tool through workshops, blogs, and videos.  He got into this field in 2005 when he joined analytics platform Omniture where he was a customer advocate for four years until Adobe acquired them and rechristened them Adobe Analytics. He then worked at consultancies for 15 years, showing people how to get the most out of Adobe's tool,  authoring over 200 blog posts along the way.  Lately Adam's speaking and advising on analytics has had him splitting his time between Chicago and Amsterdam (where he was when this was recorded). When he's in the states and not working, he enjoys restoring and going for drives in his 62 convertible corvette.  Timestamps/Chapters 0:00 - Intro 5:00 - Meet Adam; why event-based method works better than session-based method 24:00 - PSA 24:45 - how to get value out of recent analytics tools, including warehouse-native apps 56:20 - Adam's coordinates and free resources Links to all people and products mentioned are available in Ep 183's shownotes page on the Funnel Reboot site.   

Autonomous IT
Automox Insiders – David van Heerden, Product Evangelist, Episode 01

Autonomous IT

Play Episode Listen Later Jan 21, 2024 11:38


Welcome to Automox's Insiders podcast, your behind-the-scenes look into Automox, hosted by Maddie Regis. This podcast will introduce you to the creative and dedicated individuals driving the progress of our product. Each episode uncovers the unique stories, insights, and experiences of the people working behind the product. Join Maddie as she uncovers the human stories at the heart of Automox's technological innovation.

The Marketing Analytics Show
Why now is a great time to move to a marketing data warehouse

The Marketing Analytics Show

Play Episode Listen Later Nov 23, 2023 38:53


Changes to Google Analytics have brought questions about how to retain historical data to the front of the marketing analytics world. One option for keeping your data stable in a rapidly changing landscape is a marketing data warehouse.  In this episode we're joined by Christina Davis, Vice President of Media & Analytics at Tambourine and Evan Kaeding, Lead Sales Engineer and Product Evangelist at Supermetrics to learn everything you need to get started with a marketing data warehouse. We'll cover their benefits and explain why now is an especially great time to move to one. Watch on-demand webinar to learn ‘Everything you need to know to build your marketing data warehouse': https://supermetrics.com/webinars/build-marketing-data-warehouse  Check out Supermetrics: https://supermetrics.com/start-trial 

Thinking Inside the Box
How People Analytics Transforms HR into a Profit Centre - Cole Napper

Thinking Inside the Box

Play Episode Listen Later Nov 2, 2023 33:52 Transcription Available


In today's episode, I chat with Cole Napper, the Vice President of People Analytics & Product Evangelist for Orgnostic, an innovative people analytics, generative AI, data orchestration, & employee listening platform.  Cole Napper is also the Co-Host of Directionally Correct, a People Analytics Podcast that leverages his 12+ years of rapidly escalating experience building HR centers of excellence from the ground up to scale — with an expert focus on People Analytics.  From analyst to business executive, to podcaster, Cole has looked at people analytics from a number of vantage points. And so it was a great opportunity to get his perspective on how far we've come and what we can expect from the likes of big data, machine learning and artificial intelligence.  And we had an opportunity to pick up a conversation - how we transform HR from cost center to profit center - in the latest installment of this theoretical exercise. Longtime listeners of the show know this is dangerous ground for me.  It was far-reaching conversation that covered a number of topics relevant to today's leaders. And I hope you enjoy our conversation as much as I did recording it.Cole NapperCole Napper is the Co-Host of Directionally Correct, A People Analytics Podcast with Cole & Scott and owner of Directionally Correct LLC. He is also the Vice President of People Analytics & Product Evangelist for Orgnostic, an innovative people analytics, generative AI, data orchestration, & employee listening platform.  Cole has 12+ years of rapidly escalating experience building HR centers of excellence from the ground up to scale — with an expert focus on People Analytics. He creates competitive advantage using People Analytics for companies big (Texas Instruments, Toyota, PepsiCo) & not-so-big (Orgnostic, Motive, Booster). LinkedInDirectionally Correct PodcastDirectionally Correct SubstackDirectionally Correct Spotify  Thinking Inside the BoxConstraints drive innovation. We tackle the most complex issues related to work & culture. And if you enjoy the work we're doing here, consider giving us a 5-star rating, leaving a comment & subscribing. It ensures you get updated whenever we release new content & really helps amplify our message.LinkedInWebsiteApple PodcastsGoogle PodcastsSpotifyStitcherPocket CastMattMatt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology. LinkedInTwitter

The State of Developer Education
Bridging the Developer Education Gap: Exploring Low-Code with Adam Reynolds, Lead Product Evangelist of Coherent

The State of Developer Education

Play Episode Listen Later Sep 28, 2023 39:47


In this week's episode, Jon interviews Adam Reynolds, Lead Product Evangelist at Coherent. Join them as they discuss Adam's journey from full-stack development into the world of low-code development. Analyzing the pros and cons, their conversation centers around exploring the potential of low-code development in simplifying and speeding up application development while making it more accessible to a range of different audiences. Join them as they ponder the potential power of low-code platforms to bridge the developer education gap and empower a wider range of individuals to build applications.

Pathmonk Presents Podcast
Leveraging Your Website for Relationship-Building and Education-Based Selling | Interview with Dr. Jim Kanichirayil from EngageRocket

Pathmonk Presents Podcast

Play Episode Listen Later Sep 19, 2023 17:37


The heart of a thriving business lies in its employees, and nurturing their engagement and fostering a positive company culture are fundamental steps on the path to success. EngageRocket helps you build great workplaces with people analytics. Dr. Jim Kanichirayil, VP of Growth and Product Evangelist highlights how EngageRocket helps small to midsize organizations build elite teams by creating a culture of continuous listening through data and analytics. In terms of clients, they are industry-agnostic in Asia but are exploring niche segments for their North American expansion, primarily targeting organizations with 300 to 3000 employees. EngageRocket strategically employs its website as a dynamic hub for relationship-building and education-based selling in their go-to-market strategy; playing a pivotal role in establishing connections and providing education that goes beyond sales. Through a content-centric approach, they offer valuable resources and interactive features, fostering engagement and meaningful conversations. Dr. Jim emphasizes the importance of authentic relationship-building that revolves around understanding buyer personas, personalizing interactions, and maintaining a customer-centric focus, with the aim of building trust and long-term partnerships. They proactively educate prospects on the significance of employee engagement and culture.

The Agile World with Greg Kihlstrom
#420: Excellent Experimentation with Dejean Brown, Principal Product Evangelist at Optimizely

The Agile World with Greg Kihlstrom

Play Episode Listen Later Sep 15, 2023 24:20


Today we're going to talk about doing digital experimentation well and what this means in terms of your platform choice, and the way you approach experimentation as a marketing team. To help me discuss this topic, I'd like to welcome Dejean Brown, Principal Product Evangelist at Optimizely. RESOURCES Optimizely website: https://www.optimizely.com The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/ For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com The Agile Brand podcast is brought to you by TEKsystems.Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

SaaS Origin Stories
Jumping Straight Into a SaaS Startup: Brave or Stupid? With Daniel Bakh of Fullview

SaaS Origin Stories

Play Episode Listen Later Jun 15, 2023 33:44


In this episode of SaaS Origin Stories, Phil speaks with Daniel Bakh, CEO of Fullview, a platform that enables SaaS companies to deliver delightful support that is fast, personable, and scalable. He is also the Host of the Collective Hindsight podcast where accomplished founders and investors share their stories, and was previously the Growth Manager at Contractbook and a Product Evangelist at TwentyThree.Join them as they delve into how Daniel turned his frustration in a customer-facing SaaS role into an entirely new business, why going full-time with Fullview straight away was a very risky but worthwhile move, and why your SaaS product needs a hook for your investors. They also discuss why listening to your customers' problems is one of the most important things you can do as a founder.Guest at a Glance:Name: Daniel BakhAbout Daniel: Daniel Bakh is the CEO of Fullview, a platform that enables SaaS companies to deliver delightful support that is fast, personable, and scalable. He is also the Host of the Collective Hindsight podcast where accomplished founders and investors share their stories, and was previously the Growth Manager at Contractbook and a Product Evangelist at TwentyThree.Daniel on LinkedInFullview on LinkedInFullview's WebsiteTopics we cover:How Fullview saves time for B2B SaaS companiesGoing fulltime from day one and the fundraising processJumping straight into the company: brave or stupid?Pitching the idea to investorsSometimes all you need is a powerpointFiguring out your North StarWhy you should meet with every user of your productVisualizing the design of a feature before actually making itListen to the customers, but focus on their problemsAnd more!

Forensic Focus
Digital Evidence And Admissibility - Exploring Best Practice And Compliance Frameworks

Forensic Focus

Play Episode Listen Later Jun 12, 2023 57:01


Si and Desi talk to Ryan Parthemore, Product Evangelist at Cellebrite, and Robert Fried, Senior Vice President and Global Head of Forensics Investigations at Sandline Solutions. They discuss best practices and compliance frameworks to ensure the admissibility of digital evidence at trial. They highlight the foundational principles of repeatability, reproducibility, and justifiability in the field of digital forensics. Drawing on their own real-life experiences, they emphasize the importance of defensible investigations and illustrate how proper methodologies can protect the chain of custody and ensure the reliability of the digital evidence.

Tales at Scale
The World of Operational Visibility with Will To

Tales at Scale

Play Episode Listen Later Apr 12, 2023 45:02


One of Apache Druid's top use cases is operational visibility, which involves monitoring, understanding, and optimizing systems in real time. If that sounds a little boring, you're in for a treat. We talk about what you need to get started and then dive into some really interesting use cases for operational visibility across industries. Listen to learn about how operational visibility and IoT are making transportation safer and helping utility companies plan their energy needs or how it's being used to stop money laundering at a major bank. Our guest, Will To, Sr. Product Evangelist at Imply, taps into his background as an educator to give us the full story, and some bonus insights.

YourTechReport
2023 State of TV Technology and Home Theater: Insights from TCL Product Evangelist Bruce Walker

YourTechReport

Play Episode Listen Later Jan 18, 2023 18:43


In this podcast episode, TCL Product Evangelist Bruce Walker discusses the current state of television technology and home theater in 2023. He highlights the advancements in display technology, such as the rise of 8K resolution and the increasing popularity of OLED screens. Walker also talks about the integration of smart technology in televisions, allowing for seamless control of other devices in the home. He also mentions the growth of streaming services and the impact it has on the way we consume media. Additionally, he discussed the trend of larger screens and the shift towards creating a more immersive viewing experience, including the rise of the home theater setups and the use of virtual assistants to control it all. Overall, the episode provides insight into the current state of the industry and the exciting advancements to come in the future of television technology. Learn more about your ad choices. Visit megaphone.fm/adchoices

Lenny's Podcast: Product | Growth | Career
What differentiates the highest-performing product teams | John Cutler (Amplitude, The Beautiful Mess)

Lenny's Podcast: Product | Growth | Career

Play Episode Listen Later Jan 15, 2023 100:44


John Cutler writes the popular and beloved product newsletter The Beautiful Mess. For many years, he was a Product Evangelist at Amplitude, which led him to meeting and working with a large number of product teams around the world. Through this role, he gained unique insight into how the best product teams operate. In today's episode, John reflects on leaving his role at Amplitude, and explains the attributes that the top 1% of product teams share. We also go deep into some of his favorite frameworks and discuss the best way to apply these frameworks to your work. We also unpack skills like product sense and product mindset, and what he's planning in his new role at Toast.—Find the full transcript here: https://www.lennyspodcast.com/what-differentiates-the-highest-performing-product-teams-john-cutler-amplitude-the-beautiful-mess/#transcript—Thank you to our wonderful sponsors for supporting this podcast:• Merge—A single API to add hundreds of integrations into your app: http://merge.dev/lenny• Eppo—Run reliable, impactful experiments: https://www.geteppo.com/• Vanta—Automate compliance. Simplify security: https://vanta.com/lenny—Where to find John Cutler:• Twitter: https://twitter.com/johncutlefish• LinkedIn: https://www.linkedin.com/in/johnpcutler/• Newsletter: https://cutlefish.substack.com/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• Twitter: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—Referenced:• Amplitude: https://amplitude.com/• The North Star Playbook: https://info.amplitude.com/north-star-playbook• Craig Daniel on LinkedIn: https://www.linkedin.com/in/craigmdaniel/• Working Backwards: Insights, Stories, and Secrets from Inside Amazon: https://www.amazon.com/Working-Backwards-Insights-Stories-Secrets/dp/1250267595• AppFolio: https://www.appfolio.com/• High Leverage Product Evangelism: https://cutlefish.substack.com/p/high-leverage-product-evangelism• Satya Nadella on LinkedIn: https://www.linkedin.com/in/satyanadella/• The Culture Map: Breaking Through the Invisible Boundaries of Global Business: https://www.amazon.com/Culture-Map-Breaking-Invisible-Boundaries/dp/1610392507• Innovation Labs: https://innovationlabs.com/• BEES: https://mybeesapp.com/• Marty Cagan on Lenny's Podcast: https://www.lennysnewsletter.com/p/the-nature-of-product-marty-cagan#details• Sooner Safer Happier: Antipatterns and Patterns for Business Agility: https://www.amazon.com/Sooner-Safer-Happier-Patterns-Antipatterns/dp/1942788916• Teresa Torres on LinkedIn: https://www.linkedin.com/in/teresatorres/• Andrew Huberman on Instagram: https://www.instagram.com/hubermanlab/?hl=en• TBM 49/52: Pyramid of Leadership Self/Other Awareness: https://cutlefish.substack.com/p/tbm-4952-pyramid-of-leadership-selfother• ChatGPT: https://chat.openai.com/chat• How to Measure Anything: Finding the Value of Intangibles in Business: https://www.amazon.com/How-Measure-Anything-Intangibles-Business-ebook/dp/B00INUYS2U• Accelerate: The Science of Lean Software and DevOps: Building and Scaling High Performing Technology Organizations: https://www.amazon.com/Accelerate-Software-Performing-Technology-Organizations/dp/1942788339• User Story Mapping: Discover the Whole Story, Build the Right Product: https://www.amazon.com/User-Story-Mapping-Discover-Product/dp/B08TZGKKF2• Build with Maggie Crowley podcast: https://podcasts.apple.com/us/podcast/build-with-maggie-crowley/id1445050691• One Knight in Product podcast: https://www.oneknightinproduct.com/index.html#page-top• Sunny Bunnies on Netflix: https://www.netflix.com/title/81286920• Booba on Netflix: https://www.netflix.com/title/81011059• Toast: https://pos.toasttab.com/• Drift: https://www.drift.com/John's list of high-performing people worth following:• Dr. Cat Hicks (@grimalkina) https://www.linkedin.com/in/drcathicks/ • Stephanie Leue https://www.linkedin.com/in/stephanie-leue/• Amy Edmondson (@AmyCEdmondson) https://www.linkedin.com/in/amedmondson/• Dominica DeGrandis (@dominicad) https://www.linkedin.com/in/dominicadeg/• Courtney Kissler https://www.linkedin.com/in/courtney-kissler-0930681/• Christina Wodtke (@cwodtke) https://www.linkedin.com/in/christinawodtke/• Matthew Skelton https://www.linkedin.com/in/matthewskelton/• Heidi Helfand (@heidihelfand): https://www.linkedin.com/in/heidihelfand/—In this episode, we cover:(00:00) What is a product evangelist? John's unique role at Amplitude(05:50) John's reflections and feelings on leaving Amplitude(17:28) What John's doing next(18:52) John's newsletter: The Beautiful Mess(27:49) What do the top 1% of product teams have in common?(40:08) Different ways companies are successful, and why anyone can improve(45:55) Investing in people vs. investing in processes(48:49) The importance of culture and values(49:59) Global company cultures: the individualist vs. the collectivist  (55:55) Why it's hard to make changes in large companies(58:49) How to view frameworks(1:01:02) The spectrum of performance in big and small companies(1:05:27) Examples of high-performing people who work outside of Silicon Valley(1:09:02) The skill of product management(1:11:35) The value of learning a bit about everything(1:13:46) Why do people often underestimate the loops available at their company(1:16:20) Chronic vs. acute issues at companies(1:18:07) Unpacking the skills behind product sense and product mindset(1:20:44) A place for people without the traditional meritocracy mindset(1:22:38) John's writing process and what he plans on writing about next(1:27:52) How to use ChatGPT for learning and levity(1:31:56) Lightning Round—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

The Stack
How to Build Your Marketing Stack in 2023 with Jon Miller, CMO of Demandbase and Adam Greco, Product evangelist for Amplitude

The Stack

Play Episode Listen Later Dec 21, 2022 45:52


2023 will be a fascinating time for marketing and tech, and you may be wondering how to build and optimize your stack.In this episode, Join Dan McGaw and industry leaders Jon Miller, CMO of Demandbase, and Adam Greco, Product evangelist for Amplitude, as they discuss the most important tech stack trends you must consider to win big and boost revenues in 2023.It's no secret that the marketing technology landscape is constantly evolving. Driving growth in a tumultuous economy with your marketing technology investments will be critical. With consolidation happening all over the place, and major innovations in AI and first-party data, are you wondering what's next? Main Takeaways:Which tech stack trends you should be aware of How will the first-party revolution change your marketingHow to maximize your tech stack capabilities to reach revenue goalsHow to mitigate the risk of future budgetary cutsWhat are the key roles you should have on your teamDan's Top Tools for 2023:SegmentOrttoCount.coZapierJasper.aiDescriptJoin us every week as we journey to the bleeding edge of the modern tech stack. You'll hear from real experts on how to nail your strategy, build a revenue machine and take your sales to the next level. See all the ways to subscribe to “The Stack”

Product-Led Podcast
#HowIGotHere with John Cutler

Product-Led Podcast

Play Episode Listen Later Nov 29, 2022 49:43


What qualities do you believe a successful product evangelist should possess? Do you want to know how John Cutler became a successful product evangelist? Gaining a deeper understanding of PLG can be a key factor in your success and aid in your development as a successful product evangelist. In this episode, Product Led Podcast is pleased to welcome John Cutler, a Product Evangelist and Coach at Amplitude, to discuss his knowledge of Product-Led Growth, concepts and insights as a product evangelist that many successful Product teams have already adopted. If you want to learn more about this conversation and gain the insights you'll need to expand your knowledge about the PLG growth, listen to this podcast right now! Show Notes [04:29] Success isn't always linear! [08:00] It doesn't matter what part of your career you're at, you have to disrupt yourself often! [10:15] Tactics change overtime! [11:18] A successful Product evangelist needs to be curious, wants to try a lot of different tactics and ideas and is mission-driven! [11:57] The tactic may change, but the mission should stay the same! [15:22] Listen to one of John Cutler's key insights on how to be efficient with employee-generated content. [16:35] Keep an eye out for your value system; not everyone shares your values. [32:05] People want real-world content, and the PLG industry should not overlook this! [35:17] Develop a toolkit of model and business strategies, such as experimentation, psychology, and monetization. [41:02] Pay close attention as John explains the three foundational things that can assist you in reaching that business milestone. About John Cutler He is intensely interested in user experience and product development that is informed by evidence. He combines and contrasts different methodologies to assist teams in providing customers with long-lasting results. About Amplitude A digital analytics platform called Amplitude provides self-service visibility into the whole customer journey. Profile John Cutler on LinkedIn John Cutler on Twitter John's email list Graphic gallery Amplitude Amplitude experts to follow on LinkedIn: Justin Bauer, Chief Product Officer, https://www.linkedin.com/in/jjbauer/ Spenser Skates, CEO, https://www.linkedin.com/in/spenserskates/ Shadi Rostami, SVP of Engineering, https://www.linkedin.com/in/shadi-rostami-b6a636/ Tifenn Dano Kwan, CMO, https://www.linkedin.com/in/tifenndano/

weWFM Show
A holistic view of what WFM is

weWFM Show

Play Episode Listen Later Nov 20, 2022 43:15


In this episode, we have the pleasure of speaking with Dave Hoekstra. When it comes to Contact Centers, Dave has seen it all. He started his journey in the 90s as an agent and continued through every role a contact center has to offer, eventually finding his way into his current role of Evangelist. Being Calabrio's Product Evangelist is by far the favorite of all his roles as it gives him the ability and pleasure of sharing his knowledge and experience with other folks in the industry. And yes, being a father, grandfather, bassist, podcast host, and photographer (and Texan), he uses words like “folks”. Combining 20+ years of experience in the industry with the rest of his life experience, Dave has a unique perspective of the tools, technology, and challenges faced by today's modern CX organizations, and he looks forward to every interaction.

The Staffing Show
Andre Mileti, Product Evangelist at Bullhorn, on the Consumerization of the Employment Industry

The Staffing Show

Play Episode Listen Later Oct 20, 2022 37:44


On this episode of The Staffing Show, Andre Mileti, product evangelist at Bullhorn, talks with David Folwell about his personal journey in the staffing industry. He shares his ideas on what’s in store for the future of staffing, including an increased focus on company reviews and a shift towards a connected recruiting framework. Andre also discusses mindfulness and how it’s impacted his life in a positive way.

Design Hires Podcast
Design Hires Interviews Shipra Kayan

Design Hires Podcast

Play Episode Listen Later Sep 30, 2022 34:49


Shipra Kayan is a Product Evangelist and Facilitator who specializes in facilitating design meetings. Learn some of her tips and tricks for facilitating meetings that achieve the desired outcomes, how Shipra got into facilitation, and what it means to be a Product Evangelist at Miro.  Here's a look at our discussion: 0:22 : What it means to be a Facilitator, and the process for facilitating meetings 7:21 : How to decide who should be in a meeting to achieve desired outcomes 12:44 : Shipra's facilitation strategies for helping meetings come to an end with a decision or next steps 17:29 : How to upwardly manage senior/VP decision makers during a meeting 23:09 : How Shipra connects with companies to be a Facilitator, and what she does as a Product Evangelist 26:40 : Shipra's advice for getting into design facilitation roles  31:32 : Shipra's design course with Bentley University 33:10 : How to get in touch with Shipra Links mentioned in this episode: Shipra's LinkedIn Profile UX Training Programs at Bentley University Miro's Website

One Knight in Product
Survive the Feature Factory by Applying Product Thinking to Product Thinking (with John Cutler, Product Evangelist & Coach @ Amplitude)

One Knight in Product

Play Episode Listen Later Sep 18, 2022 57:21


John Cutler is a product evangelist for Amplitude, and a leading voice in the product management community. As a systems overthinker and "on second thoughts" leader, he's an anomaly in this world of quick-fire bubblegum takes. John's hypothesis is simple - product management is messy and he loves nothing more than thinking about it and drawing lots of complicated diagrams to explain it. Here are some of John's weighty thoughts: There's a lot of variety in product content out there and that's good John can get pretty in-depth, but there's plenty of room for targeted, optimised, "just do this" takes out there. As long as they're reducing the gatekeeping around product management not increasing it. Working in the "ideal" product way isn't the be-all and end-all There are lots of great teams out there not working as per the books. There are also great Big Tech-style practitioners who can only thrive in certain environments and would flounder anywhere else. We should all be thinking in systems Systems thinking is important for product managers trying to make sense of their product or organisation. Nothing is linear, everything is composed of self-reinforcing loops. Think you're a change agent? You're part of the system too! Product people need to be able to translate their thinking Systems thinking or otherwise, product people can have complicated messages that could sound esoteric or theoretical to non-product folks. It's important to find a way to land your message with your target audience. He coined the term "Feature Factory" as a joke and his thinking has evolved Sometimes you're going to have to build a feature & it might even be the best move! Work with your CEO, not against them, when they ask for a feature & make sure you know what game you're playing. Surviving a feature factory is possible with this 5-step plan John has an actionable 5-step plan (containing 6 steps) which enables you to work out what you want, what your colleagues want, demonstrate the value of product practices and, if all else fails, when to leave. Contact John You can hit John up on Twitter, or sign up to his mailing list The Beautiful Mess.

intricity101
Data Sharks #32: Lee Hammond, Hightouch.io Product Evangelist

intricity101

Play Episode Listen Later Sep 9, 2022 59:22


Meet today's Sharks: - Lee Hammond, Hightouch.io Product Evangelist - Jared Hillam, EVP of Emerging Technologies at Intricity Watch the Video on YouTube Sign up for future live sessions intricity.com/datasharks Talk with a Data Shark: intricity.com/intricity101 www.intricity.com youtube.com/intricity101

The Leadership in Insurance Podcast (The LIIP)
Partnerships, Policies & Bold Penguin : An Interview with Chris Cheatham, Product Evangelist, Bold Penguin

The Leadership in Insurance Podcast (The LIIP)

Play Episode Listen Later Aug 8, 2022 50:08


Hello and welcome to the latest episode of the Leadership in Insurance Podcast where this week we are lucky enough to be joined by Chris Cheatham, Product Evangelist at Bold Penguin. We had a great conversation this week where we discussed a wide range of topics such as:Being known as the “Luke Skywalker of Insurance Policies” & the story behind the name Which problem does Bold Penguin solve?Chris' background as the former CEO of RiskGeniusBoldPenguin acquiring RiskGeniusBold Penguin was acquired by American Family in 2021Did you find any pushback from commercial carriers?What does Bold Penguin do for agents?Why do you think independent agents have struggled to move quickly on insurance technology?What will be the next wave of insurtech?Thank you Chris for your time, it was great to speak to you!This Podcast was brought to you by FinPro, an executive recruitment business that works in the Insurance and Insurtech space.Our host in FinPro Director, Alex BondPlease like and subscribe if you enjoyed this podcast Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.

Future Food Cast
FutureFoodCast Podcast #89 || Digital Shelf Space- Exploring The Keys To Win In The Food Industry

Future Food Cast

Play Episode Listen Later Jul 29, 2022 27:52


In this episode, we speak with SJ Petteruti, Director, Product Evangelist at Salsify, on how he analyses consumers and does research on how businesses handle product data. We discussed how Salsify, a commerce experience management platform, helps businesses in managing data linked to the products they generate in order to determine the value of such products from the consumers' perspective. He also discussed the role of consumer-produced goods (CPG) in business from an educational standpoint. We discussed how vital it is to be consistent with product information from digital endpoints if one wants to be successful in the digital shelf space in the food industry. He discussed how the e-commerce market in grocery stores is growing and how it is creating consumer trust. He gave a quick overview of consumer trends, including how consumers see sustainability and why packaging is important to them. We discussed how sustainability is bridging the gap between the food business and consumers.

SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations
The Life of a Product Evangelist with Jim Walker from Cockroach Labs

SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations

Play Episode Listen Later Jun 8, 2022 40:47


In today's episode of SaaS Scaled, we're talking to Jim Walker, Principal Product Evangelist at Cockroach Labs.   We talk about what Jim's role involves and why it's so important. He explains the difference between being a product evangelist and simply selling the product. He also gives us some insight into Cockroach Labs and the problems they solve.   We discuss transactional data and how to strike a balance between centralization and decentralization when it comes to scalability. Jim shares his thoughts on how SaaS companies should approach product marketing and asks, do the time-tested methods of the last couple of decades still work?   Jim dives into serverless technology and how it can help businesses scale in a more optimized and sustainable way. He also looks at how more distributed systems can help build a better world.

One Knight in Product
Inside the Mind the Product Acquisition - Why Now & What's Next? (with James Mayes, Evangelist @ Pendo & Co-Founder @ Mind the Product)

One Knight in Product

Play Episode Listen Later May 22, 2022 37:47


A message from our sponsor Do you struggle with communicating with dev teams and understanding technical terminology and concepts? On episode 98, I hosted Irene Yu, founder of Skiplevel, an on-demand training program that helps professionals and teams become more technical in just 5 weeks... All without learning to code. Learn the knowledge and skills you need to better communicate with devs and become more confident in your day-to-day role with the Skiplevel program. Go to Skiplevel.co and use code OKIP75 to get $75 off the program in the next 30 days. About this Episode An interview with James Mayes. James is the co-founder and former CEO of Mind the Product, one of the world's leading product communities. James came on to talk about the recent acquisition of Mind the Product by Pendo, his new role as Product Evangelist for Pendo, and some of the themes he's talking about on his travels. We talk about a lot, including: Why the Mind the Product team decided to sell themselves to Pendo in the first place, why they did it now and whether they've maintained editorial independence post-acquisition Whether there was any concern that they might be doubling up or treading on each others' toes with the two sets of product conferences, podcasts and online communities His new role as a Product Evangelist, what that means for Mind the Product and for Pendo, and whether he's an evangelist for product management as a whole or for Pendo's solutions Whether he's the Pendo answer to John Cutler, the prospect of an arms race of content creation and whether James could beat John in an arm wrestle Whether there's a growing need for product advocacy to help product people be successful & some of the similarities with developer relations teams His continuing desire to support the growth of product teams and product processes but also the fundamental craft of product management Some of the thoughts on his mind right now about scaling product teams through technology & the missed opportunities of many attempted digital transformations And much more! Contact James You can email James at james@mindtheproduct.com or connect with him on Twitter or LinkedIn.

Leaders of B2B - Interviews on B2B Leadership, Tech, SaaS, Revenue, Sales, Marketing and Growth
Getting Ahead in Marketing Through Research and Innovation with Chris Cheatham of Bold Penguin

Leaders of B2B - Interviews on B2B Leadership, Tech, SaaS, Revenue, Sales, Marketing and Growth

Play Episode Listen Later Apr 27, 2022 38:26


Chris Cheatham, Product Evangelist at Bold Penguin, shares clever insights on his journey from startup to acquisition. He founded RiskGenius as a means to revolutionize insurance policy reviews through AI. The company made big waves attracting the attention of Bold Penguin who then acquired it. Exits like these are considered success stories by many business leaders.Cheatham attributes his success to his ability to communicate with customers. In his view, It is vital to first identify your prospects and customers. Then you can identify their problems and what they like about your product, next you can innovate it. Then close the loop by translating all this feedback and executing it during product updates. The concept seems simple enough, but a lot of companies struggle with the execution.Among the factors that have led to Cheatham's success are his constant passion for research and his continued enthusiasm for studying new ways to innovate. He is driven by an insatiable thirst to become more efficient, which involves improving the use of technology. In an area like software and artificial intelligence, this kind of mindset is a big advantage.Cheatham attributes this tenacious passion to his devotion to research. This helps him to identify areas in which he can improve his superpower. He thinks every founder should realize their superpower and tap into it. He recommends that every founder should also have the metaphorical “kryptonite” that a superpower brings. It's imperative to identify this “kryptonite” and set up guardrails for it. This can come in the form of technology, a process, or more importantly, team members who can offset it.Startup founders looking for ideas to drive success into the ideal exit strategy will love Cheatham's insights and his experience.Book - Linchpin by Seth GodenSoftware - OmnifocusLinkedIn - https://www.linkedin.com/in/chrischeatham/Website - https://www.boldpenguin.com/This episode is brought to you by Content Allies.Content Allies helps B2B tech companies launch revenue-generating podcasts. Build relationships that drive revenue through podcast networking. We schedule interviews with your ideal prospects and strategic partners so that you can build relationships & grow your business. You show up and have conversations, we handle everything else. Learn more at ContentAllies.com

Maximum Octane
How To Get the Best Out of Your Raving Fans On Google with Jimmy Lea

Maximum Octane

Play Episode Listen Later Apr 26, 2022 39:05


How much attention are you paying to your business' Google reviews? Probably not enough. Of course, reviews might look like a double-edged sword to many business owners. We all love positive five-star reviews, but what if we get a wrecking one-star review? Regardless of how we deal with good or bad reviews, being relevant on the web is more important than ever: a company that doesn't exist digitally is doomed to fail in the modern world. Visiting us today is the go-to person to increase online visibility and effective online marketing in the automotive industry, Jimmy Lea. Jimmy is a Product Evangelist at Kukui corporation, passionate about helping automotive business owners know where they are spending their marketing dollars and track their effectiveness. We had a wonderful conversation about the essential need to get reviews, how to deal with bad reviews, and why getting reviews at any platform other than Google is not a good idea. Jimmy shared some golden nuggets about the proper way to get reviews, how much time we should dedicate to getting them, and why having only five-star reviews might not be an ideal scenario. In addition, Jimmy shared a technique to remove Google reviews that, according to him, has a 50-50 chance of working, but still, it's a considerable resource to deal with internet trolls. In This Episode, You Will Learn:About Google's changes in the algorithm that modified the entire reviews' ecosystem (4:35)All reviews are good; bad reviews show we are humans (7:35)How much of our time we should dedicate to getting reviews (11:38)The two buttons every email should have at the end (19:01)Jimmy's tips to remove Google reviews (29:51)Resources:Kukui Corporation websiteKukui LinkedInKukui InstagramKukui FacebookConnect with Jimmy:LinkedInLet's connect:LinkedInFacebookEmail: mopodcast@autotraining.net Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.

Inside Intercom Podcast
Product evangelist John Cutler on becoming a catalyst for change

Inside Intercom Podcast

Play Episode Listen Later Mar 16, 2022 36:42


There's more to being a product evangelist than just advocating for a product. Amplitude Product Evangelist John Cutler believes focusing on the work culture and systems surrounding the R&D org is just as important and he joins us on todays episode to chat with Intercom Product Manager Mathew Cropper.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

How We Got There
How We Got There: Learning about the Dreamin' events with Eric Dreshfield of Midwest Dreamin' & Mogli

How We Got There

Play Episode Listen Later Mar 4, 2022 15:32


A special type of abridged episode to share a bit about the Dreamin' events now that these are largely back on. Many ISVs attend and sponsor these events to drive awareness and leads for their business. Eric Dreshfield is the Founder and Co-Chair for Midwest Dreamin', who GTM Guides is a proud sponsor of this year, and he is the Product Evangelist of Mogli. In this episode Eric shares who attends these events, how ISVs can make the most of them, and what options for sponsorship exist. If you're interested in Midwest Dreamin' or any of the other 10 on the calendar this year (https://trailhead.salesforce.com/community/conferences), this is worth a listen! This episode is brought to you by ISVapp. ISVapp is used by leading Salesforce ISVs and OEMs as the central toolbox to reduce churn, increase renewals, identify upsell potential, and close more deals. ISVapp is the only plug & play solution for the AppExchange AppAnalytics API and provides deep product insights. The set up is easy and takes less than 5 minutes. Visit isvapp.com to learn how you can take advantage of usage data in your app today.

intricity101
Data Sharks #25: Jim Walker, Cockroach Labs Principal Product Evangelist

intricity101

Play Episode Listen Later Feb 25, 2022 59:50


Meet today's Sharks: - Jim Walker, Cockroach Labs Principal Product Evangelist - Jared Hillam, EVP of Emerging Technologies at Intricity - Rich Hathaway, Senior Solution Architect, Snowflake Expert at Intricity - Arkady Kleyner, Principal, and CoFounder of Intricity Watch the Video on YouTube Sign up for future live sessions intricity.com/datasharks Talk with a Data Shark: intricity.com/intricity101 www.intricity.com youtube.com/intricity101

Working Smarter:  Presented by Calabrio
Datagamz - The Impact of Employee Engagement on CX with Kunal Rahalkar

Working Smarter: Presented by Calabrio

Play Episode Listen Later Feb 17, 2022 43:26


Join Dave Hoekstra, Product Evangelist at Calabrio as he talks to Kunal Rahalkar, Founder and CEO of Datagamz about how employee engagement can dramatically impact overall CX.  Topics include "How to find the best agent", how to incorporate performance testing vs. Performance Management, and and engaging discussion about how different regions of the world refer to the names of fruit. 

Billion Dollar Tech
How to Differentiate Your Brand in a Red Ocean with Chief Product Evangelist Stephan Mathys

Billion Dollar Tech

Play Episode Listen Later Dec 1, 2020 44:54


Stephan Mathys is a big-picture thinker, storyteller, and Chief Product Evangelist for Slope Software, an actuarial financial projection modeling software company that helps actuaries get back to being actuaries again. His personal goal is to make innovative professionals like actuaries, data scientists, and engineers as well-known and respected as doctors, lawyers, and the clergy. Stephan's creative and data-driven approach to marketing and content creation, sales, and product expertise make him a triple threat in and out of the field. In this episode… If marketing were a calculated science, then we would conclude that there are diminishing returns in specificity.  Specificity robs us of our time—but what if you could use the ability to specify without complex codes or software and make your work hours shorter and productive rather than longer and ineffective? Wouldn't you opt-in for the dramatic change over time while building an accurate and effective workflow? Stephan Mathys, copywriter, marketer, and Chief Product Evangelist for Slope Software, is here to show you more about how Slope is changing their piece of the pie in actuary science. Slope is differentiating how actuaries get stuff done and save time to focus on the bigger projects. Stephan Mathys, Chief Product Evangelist for Slope Software, and Brendan Dell sit down to talk about the importance of Slope in small and emerging companies, how to differentiate yourself in a red ocean, and the purpose of marketing. Stephan shares his three tactics for engagement and how Slope is making a difference. Keep listening. 

Futurum Tech Podcast
Revamping Your IT Architecture in a Post-COVID World

Futurum Tech Podcast

Play Episode Listen Later Sep 17, 2020 32:48


On this special episode of The Futurum Tech Podcast - Interview Series host Daniel Newman welcomes Chandrashekar LSP, Product Evangelist at Zoho to discuss a recent work engagement survey, how COVID-19 has impacted IT architecture and how to revamp your IT architecture with one easy test.   LSP and I explored how COVID-19 has accelerated digital transformation. Every company, no matter the industry, was impacted. Most had no choice but to pivot. In the last six months, we've seen more digital transformation than the last decade. There has been a tremendous increase in technology adoption as businesses shifted to working from home environments. Zoho specifically saw clients increase productivity and collaboration technology spend to keep business running effectively. In turn, this technology has given companies a new lease on the way to do business.   Zoho's work engagement survey. LSP shared that in April 2020, Zoho conducted a survey to determine how engaged people are at work. The survey had three parts that covered alignment and leadership competence, employee happiness and satisfaction, and the technology tools that are used in the workplace including the technology strategies that are in place. The survey found that people are happy doing what they do, but companies can improve employee experience when it comes to technology, a telling result for all companies involved.   Silos exist in almost every company. The survey showed many businesses struggle with silos, be it data silos, or technology silos. Too often, companies adopt pieces of technology but do not have the right IT architecture and discipline in maintaining the software. We were experiencing a software creep in IT and marketing until COVID when IT departments had to standardize the technology being used to drive a better customer experience.     Revamping your IT architecture. LSP and I discussed what he calls the four C test to find the right software that fits your company and your needs. The first C is context. Systems need to give seamless context across applications so you can easily jump from one application to another to work on an issue. The second C is continuity. Software needs to be accessible from different devices and different spaces in order to be effective. The third C is convenience. Is the software simple and easy for all employees to use? The final C is collaboration. Is the application or software something that multiple employees can collaborate on at once? Chandrashekar explained that companies could easily justify their tech investments by performing this test.   Zoho's different approach to business. Lastly, we explored what makes Zoho different from other companies including their stance on privacy. Chandrashekar reiterated that Zoho does not sell any user information and they don't run ads in their software. That's a lot of money to sacrifice, but it's worth it to protect customers. We also examined the breadth and depth that Zoho offers which includes 45 products that can be deployed across an organization to solve almost any problem. Everything is integrated and information is shared across the applications, eliminating silo walls before they can even be created.   If you'd like to learn more about Zoho, their work engagement survey, or any of their products and services, be sure to check out their website. Listen to the full episode below and don't forget to subscribe to the Futurum Tech Podcast so you never miss an episode.   Disclaimer: This show is for information and entertainment purposes only. While we will discuss publicly traded companies on this show, the contents of this show should not be taken as investment advice.

The Visible Expert Podcast
Rachel Fisch - Product Evangelist, Accountant Channel at Sage

The Visible Expert Podcast

Play Episode Listen Later Jun 2, 2020 40:29


Prior to Sage, Rachel was the National Bookkeeping Lead at Deloitte Canada. Rachel also ran her own practice for many years where she showed her clients how the technology of bookkeeping is changing the landscape of the industry. She is also recognized as a practitioner, an event speaker, a community builder, and a people connector. Along the way, Rachel was also named to PracticeIgnition's annual list of “Top 50 Women in Accounting.” In this episode, we talk about: Rachel's experience in companies of all sizes Why more accountants are not adopting technology Community building Personality traits of accounting professionals Challenging the status quo And much more... Connect with Rachel: https://www.linkedin.com/in/rachelfisch/ @FischBooks