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Step into a treasure trove of rare stories, photos, and audio clips as Bill Scherkenbach shares his decades with Dr. Deming. From boardrooms to sleigh rides, discover the moments, minds, and memories that shaped modern quality thinking, told by someone who lived it. A powerful blend of insight, humor, and history you won't want to miss. (You can see the slides from the podcast here.) TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we dive deeper into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with Bill Scherkenbach, a dedicated protégé of Dr. Deming since 1972. Bill met with Dr. Deming more than a thousand times and later led statistical methods and process improvement at Ford and GM at Deming's recommendation. He authored 'The Deming Route to Quality and Productivity' at Deming's behest and at 79 is still championing his mentor's message. Learn, have fun, and make a difference. Bill, take it away.   0:00:41.2 Bill Scherkenbach: Well, thank you. Thank you, Andrew. It's an honor to be asked back. Many places don't.   0:00:48.7 Andrew Stotz: I really enjoyed our first discussion, and particularly towards the end of it, it got a little personal and emotional, and I appreciate that you shared your journey. That was amazing.   0:01:00.9 Bill Scherkenbach: Thank you. Thank you. It is personal.   0:01:05.2 Andrew Stotz: Yeah.   0:01:05.4 Bill Scherkenbach: But today, along that wavelength, I brought some pictures or photos and letters and audios of my association with Dr. Deming. So, if you might bring them up, we can start the commenting.   0:01:27.9 Andrew Stotz: Wonderful. Well, hopefully you see a screen now up.   0:01:34.8 Bill Scherkenbach: Yes. Yep.   0:01:35.8 Andrew Stotz: Okay. And for the audience, just to let you know, for the listeners, we're going to show these and I'll try to explain a little bit about what we're talking about because you're not going to be able to see the pictures. But the first thing is the title is An Insider's View of Deming. Learn, have fun, make a difference. And we see a great picture on the left-hand side, and then I threw in a picture of a Lincoln Continental, which we're going to talk about later, which is kind of fun. But maybe you can take it from there, Bill.   0:02:07.2 Bill Scherkenbach: Yeah. Well, we can talk a little bit later on on that, but this is a picture of me and my wife, Mary Ellen, with Dr. Deming having fun. We were at a restaurant in Northville called Elizabeth's, and it's something that he enjoyed to do just about every evening.   0:02:31.3 Andrew Stotz: Great. Well, what a kickoff. So let's go to the next one. And you guys all look great in that photo.   0:02:38.2 Bill Scherkenbach: Thank you. Thank you. Thank you. Yeah. This is a letter that I received from Dr. Deming back in May of '85, auspicious because the letter dated 13 May, that's my birthday. But for those who cannot read it, should I read the letter for you?   0:03:05.2 Andrew Stotz: Either you or I can read it for you. You tell me.   0:03:08.3 Bill Scherkenbach: Okay. Well, yeah. Why don't you read it?   0:03:10.9 Andrew Stotz: Okay. So, the letter is addressed to a particular person. It says, this is written by Dr. Deming, this acknowledges your kind letter of the 29th April. He that depends solely on statistical process control will be out of a job in three years. The record is clear, the record is clean, no exceptions. A whole program of improvement of quality and productivity is necessary, and it requires that top management learn what their job is. No part of the program will by itself suffice. Your letter does not describe your program, hence comment is difficult. I am happy to learn that Bill Scherkenbach will work with you. His achievements are renowned. He is excelled by nobody. I am sure that you will follow his guidance, not only while he is there with you, but from that then on out. I send best wishes and remain yours sincerely, W. Edwards Deming.   0:04:19.2 Bill Scherkenbach: Yes. I did spend a week with this organization, and as Deming said, and in many, many cases, the local management or local part of the organization get very enthusiastic, but the top management did not buy in. And so very little happened there, unfortunately.   0:04:53.9 Andrew Stotz: Yeah. And I missed that the top right-hand corner in handwritten, it says Portland, 20 May 1985. Dear Bill, I neglected to hand this to you in San Francisco, W. E. D.   0:05:08.1 Bill Scherkenbach: Yeah. We went to, we. Dr. Deming and I were in San Francisco to meet with Shoichiro Toyoda and his wife. It was a social call. Shoichiro was in town. I don't know where his brother Tatsuro was. Tatsuro headed up NUMI, but Shoichiro was head of it all and was in the US. And wanted to just have a dinner with Dr. Deming. I'm embarrassingly cloudy. We met in a hotel and I can't tell you which one, but it was a nice, relaxing dinner. The English was a bit stilted, but Soichiro wanted to have a dinner with Dr. Deming and to express his appreciation.    0:06:31.3 Andrew Stotz: And he was a titan of industry at the time and in 1985 was really making a beachhead and a real expansion into the US market. Why did he want to meet with Dr. Deming? What was the connection there? Maybe for those that don't know.   0:06:55.2 Bill Scherkenbach: He was in town and Deming was nearby in town and just wanted to express his appreciation. I guess, Tatsuro, his brother wasn't there, and Tatsuro headed up NUMI, the partnership between GM and Toyota. But Shoichiro was there and just wanted to express appreciation.   0:07:35.1 Andrew Stotz: Great. Okay. So shall we continue on?   0:07:40.0 Bill Scherkenbach: Yeah. We have a Where is Quality Made? Famous talking from Dr. Deming, and hopefully the audio translates well.   0:07:55.3 Andrew Stotz: Yes, we'll see. Let's go.   0:07:59.5 Speaker 3: Where is quality made, Andrew, in the top management? The quality of the output of a company cannot be better unless quality is directed at the top. The people in the plant and in the service organization can only produce and test the design a product and service prescribed and designed by the management. Job security and job are dependent on management's foresight to design a product and service to entice customers and build a market.   0:08:31.6 Andrew Stotz: So where did that come from? And tell us more about that.   0:08:36.2 Bill Scherkenbach: Well, I'm not exactly sure which particular seminar or meeting that was, but over the years I have, have, we've made a number of audio recordings and videos of Dr. Deming in his meetings. And so we're looking to get them to the Deming Institute so they can process them and distribute.    0:09:11.8 Andrew Stotz: And why is this so important? He's talking about quality is made at the top where we can see many people think that quality is made by the worker. Do your best. Quality is your responsibility. Tell us more about why you wanted to talk about this.   0:09:32.9 Bill Scherkenbach: Well, it's a common, it's a common, very common mistake. He learned back in 1950, and I think I mentioned it in our first talk, that he gave a number of courses at Stanford during the war and people learned SPC. But when the war was over, over here, because management didn't buy in, nothing really happened. And he learned in his visit in 1950 when he was able, as we said, Mr. Koyanagi was able to get a meeting, a number of seminars done with top management in Japan after the war. And he thought that that, he saw that that actually did make a difference, that management was absolutely key. And in every one of his seminars, he would make, he would make  this point, that quality is made at the top.   0:10:54.0 Andrew Stotz: And what was interesting is that, of course, the Japanese senior management, were very receptive. It's many times the case that Deming may have interacted with some senior management at the top of a company, but they weren't receptive or willing to implement what he's talking about.   0:11:12.6 Bill Scherkenbach: Yeah. I think I mentioned last time that you need maybe a significant physical or logical or emotional event. And Ford lost a few billion dollars and was then looking, is there a better way? Japan lost a war, and the tradition over there is to perhaps listen to the conqueror. But MacArthur was very astute, my understanding, that you're not going to go in and replace the emperor and really mix the place up from what their culture is, which is very, very, very astute, in my opinion.   0:12:11.4 Andrew Stotz: Okay. So let's continue. And we see a document now up on the screen and a diagram. And maybe you can explain this one.   0:12:24.8 Bill Scherkenbach: Yeah. This is one of the foils, as he called them, that he wrote on his lantern, which is the overhead projector for all the young people. And making another very, very important point. And that is, he's quoting John Tukey, "the more you know what's wrong with a figure, the more useful it becomes." And he also, at various times, would, would, would talk about George Gallup. And Gallup was his friend. And George Gallup would say that unless you've gone through the slogging of collecting data, you shouldn't be too quickly using data or analyzing data. Because if you go to collect it, you know that some people just aren't there. And this is primarily survey stuff that Gallup was talking about. But Tukey was talking about anything. And Deming, along the way, with his learnings from Shewhart, what I've developed is based on Deming's questions come from theory, created a theory, question, data, action cycle, similar to a PDSA. And so that you need to know what the question was before you can use the data. And Dr. Deming's example was you can't use manganese dioxide for just anything. If it's really, really critical work, then you need to know what's in it that could contaminate it or interact with the other chemicals that you're trying to mix it with. Hugely important in chemistry, hugely important anywhere. And he talked, yes, we do have some audio from Dr. Deming talking about another analogy, on I can't even wash the table unless you tell me what you're going to use it for.   0:15:24.0 Andrew Stotz: I remember watching a video of this with him, with Robert Reich, I think it was, being interviewed. And it was such an impactful thing because I always thought you just tell people what to do and they go do it. And so let's listen to the audio. I'm going to play it now. One second.   0:15:42.6 Speaker 3: I can teach you how to wash a table, teach you how to rub, scrub, use brushes, rags. I'd be pretty good at it. But you know, I could not wash this table suppose you told me my job is to wash this table. I have no idea what you mean. There's no meaning to that. You must tell me what you're going to use the table for. I want to see a flow diagram, work moving. Here I am. My job is to wash this table. I do not understand what you mean. Wash this table. There's no meaning to that. I must know what you're going to use the table for, the next stage. What happened to the table, next stage, in the flow diagram? You want to put books on it? Well, it's clean enough for that now. To wash the table, I just go through it from just here, make a look at it. If I work a little, good enough. If I clean enough to eat off of it, well, it's good enough now. Or use it for an operating table? Oh, totally different now. Totally different. Now I scrub it with scalding water, top, bottom, legs, several times. I scrub the floor underneath for some radius. If I don't know the next stage, I cannot wash the table.   0:17:28.8 Andrew Stotz: Tell us your thoughts on that.   0:17:31.5 Bill Scherkenbach: Yep. Yep. Well, again, my theory, question, data, action cycle, if you're asking a question, you, you, if you can, and there are some confidential considerations, but if you can, you need to tell the people who are trying to answer the question what you're going to do with it. And so if you want the table washed, tell them you're going to just eat off of it or assemble microchips on it. If you, so that's the responsibility of the manager or anyone who is asking the question. So if you want to improve your questions, you got to go back up and think of, well, what's my underlying theory for the question? If this, then that, that prompts a question and the circle continues. And if you, the only reason to collect data is to take action. Both Eastern and Western philosophers absolutely have said that for centuries.   0:18:55.2 Andrew Stotz: Yeah. What's interesting, I didn't hear him say it in any other cases when he was talking about the next stage. I did hear him say before, like, what's it going to be used for? But you could hear when he's talking about the next stage, it's saying to me, that's saying the responsibility of management is looking at the overall system and communicating that and managing that, not trying to, you know, just give some blind instruction to one group, one team, one person without thinking about how it all interacts.   0:19:29.9 Bill Scherkenbach: Absolutely. Absolutely. But in the local aspect of, well, some question answers are not so local, but it's what the question asker's responsibility to let the people know what they're going to use the data for.   0:19:51.9 Andrew Stotz: Yep. Great lesson. All right. So now I've got a interesting picture up on the screen here. We have Dr. Deming and there's John Turkey, Tukey how do you say his last name?   0:20:05.6 Bill Scherkenbach: John Tukey, T-U-K-E-Y, yep. George Box and Sir David Cox. Anyone in the statistics arena knows them. We also had Stu Hunter and I believe John Hunter was there. They're not in the picture. I took the picture. But we were at Meadowbrook, which is, which is, on the old Dodge estate where Oakland University is near Detroit. And had a, we called the meeting to discuss the importance and the various perspectives of enumerative and analytic. Now, each of these men, Box, Tukey, and Cox, and all of them, all of us in the university, quite honestly, were brought up with enumerative methods. And so your standard distributional stuff and T-tests and whatever. And Deming and Tukey realized the importance of being able to not just take action on the sample, but the cause system, the system that caused the sample, or the process term, in process terms. So yeah, John Tukey was strangely enough, well, not strangely enough, but came up with a graphical method to look at data called the box and whiskers plot, with George Box standing next to him, but it's not that George didn't shave. But Tukey, very, very well known for graphical methods.   0:22:24.2 Bill Scherkenbach: George, well known for experimental methods. One of the Box, Hunter and Hunter book on statistical design of experiments is legendary. And Sir David Cox, logistic regression, which is hugely, strangely, well, not strangely enough, but huge nowadays, very important in AI, in how you would be looking to teach or have your model learn what it is that you would like them to learn to look for. So each of these gentlemen, very, very much a pinnacle of the statistical career. We were very, in a large company like Ford, we were very lucky to be able to make big meetings like this, or meetings with very influential people happen.   0:23:38.9 Andrew Stotz: Yeah. That's got to be amazing because I think when most of us listen to Dr. Deming and all that, we get a lot of what he says. But I would say that the statistical aspect and his depth of statistical knowledge is what many people, you know, it's hard for many Deming followers to deeply connect with that. And I think even myself, having, you know, read everything, listened to him, learned as much as I can, the best that I probably come up with is the idea that once I started understanding variation, one of the things I started realizing is that it's everywhere and it's in everything. And I didn't understand...   0:24:27.3 Bill Scherkenbach: Well, I still have the cartoon of a popcorn maker that was very surprised when he said, "They all popped at once." And his popcorn stand has blown up. So yeah, variation is everywhere, a lot or a little. And the thing is that you need to be able to take appropriate action. Sometime, I can remember, I can remember Bob Stemple asking me, "What did I think of the Shainin methods, Dorian Shainin, and technical approach?" And I wrote back to him and I said, "It's no better or worse than any of the other methods we don't use here at GM." The point is, all of these methods are better than Bop-A-Mole. And one of the things, well, one of the things that concerns me is that in these tool areas, and Deming's counsel to me long ago was he remembers the fights that the technical people, the statisticians in the quality profession, would have over which one is a tenth of a percent better or more effective doing this and that. And they would publicly argue, and Deming said, "Stop. It confuses management because they don't have a clue and they're staying away from all forms of quality." So, you, and I don't know the solution in this day and age where everyone is connected. But all of these methods have their strengths and weaknesses, but you have to have the savvy to figure out which one to use to help you improve. All of, each of these four were great teachers, and I have a comment from Dr. Deming on that.   0:27:11.7 Andrew Stotz: And just in wrapping this up, it's like, I think one of the things that you realize when you see this one and what you're talking about, what I realize is what a powerhouse Dr. Deming was in the area of statistics. And in some ways, it's kind of like seeing a rock star that you love to listen to and that rock star is great. And then one day on a Sunday, you go to the church and you see he's a reverend and a very solemn man who is a very, very devout devotee of Christianity and something. In some ways, that's the way I feel when I look at this, like, wow, just the roots of the depth of that is so fascinating.   0:28:03.2 Bill Scherkenbach: As you mentioned that, I'm thinking back, we were in Iowa and one of the professors there, and I forget his name, but you're right. Deming was held in awe and he was riding in the backseat. I'm driving and this professor is beside me and Dr. Deming said something and I said, how do you know? And the guy thought the world was going to come to an end that I dared ask the master, how did he know? Well, it, it, it ended up fine.   0:28:52.9 Andrew Stotz: That was the question he was trying to teach you to ask.   0:28:55.3 Bill Scherkenbach: Absolutely. You don't accept it at face value.   0:29:02.2 Andrew Stotz: So we got this other slide now. It says, what do you mean by a good teacher? Maybe you want to set this up and then I'll play the audio.   0:29:10.7 Bill Scherkenbach: Yeah. This was one of his favorite stories when he studied under Ronald Fisher, who is the big godfather of statistics, well, relatively modern stuff. So, Fisher was there at University College, as Deming will describe, and Deming wanted to know, and this is where a number of you will have recognized, he wanted to know what great minds were thinking about.   0:29:56.7 Andrew Stotz: All right. I'm going to play the clip right now.   0:30:00.2 Speaker 3: What do you mean by a good teacher? I taught with a man, head of a department. The whole 150 students spellbound him, teaching him what is wrong. And they loved it. What do you mean by a good teacher? Holding students spellbound around him. What do you mean teaching them something? I've had a number of great teachers. One was Professor Ronald Picker, University of London, University College I should say, part of the University of London. In London, 1936, no teaching could be worse. A lovable man, if you tried to work with him, could not read his writing, could stand in the way of it, room was dark and cold, he couldn't help the cold, maybe he could have put some light in the room, make mistakes, Professor Paul Ryder in the front row always helped him out. He'd come in with a piece of paper in his hand the ink not yet dry, talk about it. Wonder why the room was full of people from all over the world. I was one of them. Made a long trip, at my own expense, to learn, and we learned. We learned what that great mind was thinking about, what to him were great or important problems today.   0:31:45.9 Speaker 3: And we saw the methods that he used for solutions. We saw what this great mind was thinking about. His influence will be known the world over for a long, long time. He would rated zero by most people that rate teachers. Another teacher that I had was Ernest Crown at Yale, very poor teacher. We'd get together afterwards, some of us, and try to figure out what he was teaching us. He was not even charismatic the way Ronald Fisher was, but we learned. We learned what that great mind was thinking about, what he thought was the problem. We learned about perturbation. His work on lunar theory will be a classic for generations. We learned. Worst teacher there could be, but we learned.   0:32:49.0 Andrew Stotz: Wow. Tell us more about that.   0:32:53.6 Bill Scherkenbach: Well, he also had a similar story because, from great teachers at NYU, and that's where I first met him and learned from him. He was my teacher, but NYU had a, they had nominations for great teachers. And Deming was able to convince, and I forget who was the, Ernest Kurnow was the dean, and he convinced the dean to wait 10 years before you survey any of the students. And the question was, did any teacher you have really make a difference in your life? And he was able to get that done or get that process agreed to, and it was for the better because in, and I don't want to... I mean, every generation has said this new generation is going to hell in a handbasket, I mean, that for forever. That's nothing new. But what's popular, it's great to be entertained, and as he said, teaching what is wrong. And so did someone make a difference in your life? And not surprisingly, Deming was one of the people selected as a great teacher from NYU Graduate Business School.   0:35:15.4 Andrew Stotz: So that's your review after 50 years after the course, huh?   0:35:21.6 Bill Scherkenbach: Yeah.   0:35:24.5 Andrew Stotz: Yeah. And so the point is that, let's separate popularity from original thinking. And also he highlighted the idea that some teachers may not come across very organized, very polished. They may need assistance to help them clarify what they're trying to get across. But just because they're kind of a mess in that way, doesn't mean they're not thinking very deeply. In fact, it may be a sign that they're thinking very deeply about it.   0:36:01.9 Bill Scherkenbach: Yeah. Now, again, remember, and I know it's a broad brush, but Deming was eminently logical. Crosby would have loved it. Wine and cheese parties showed Juran more physical. And so I think Deming's preferences there, the key to his statement is teaching what was wrong. Some people get excited in class for a variety of reasons, but the key is what are you teaching? The method depends on the ability of the teacher to connect to the students and actually teach. So it gets you back to physical, logical, and emotional. But for Deming, Fisher struck a chord with him.   0:37:09.9 Andrew Stotz: Yeah. And I think for the listener, the viewer, think about some teacher that really made an impact on you. And it could be that there was a teacher that was able to connect with you emotionally.   0:37:25.2 Bill Scherkenbach: Absolutely.   0:37:26.7 Andrew Stotz: So there's different ways. But I think of Dr. Deming wasn't a teacher of mine in university, but at the age of 24 to learn from him was definitely a teacher that left me with the most to think about. And I would say there was one other teacher, a guy named Greg Florence that was at Long Beach City College who taught me argumentation and debate. And he also really encouraged me to join the debate team, which I really couldn't because I didn't have time because I didn't have money and I had to work. But he really saw something in me, and now I love to teach debate and helping young people construct arguments. And so for all of us, I think this idea of what do you mean by a good teacher is a great discussion. So, love it. Love it. Well, we got another picture now. Speaking of teaching, the City University of New York is in the backdrop. Maybe you can set this one up.   0:38:27.0 Bill Scherkenbach: Yeah. This was a one-day, maybe one and a half with some pre-work, but essentially a one-day meeting in New York that was able to gather some of the top educators in the US, the head of the schools in California. There were some folks from Chicago. We had, as I mentioned, Albert Shanker, who was head of the American Federation of Teachers, was sitting right beside me. Other teacher organizations and education organizations. And we got together for a very meaningful thing. We got together to try and determine what is the aim of education in America. And it turned out that everyone was looking for their mic time, and we couldn't even agree on an aim for education in America. And if you can't agree on an aim, your system is everyone doing their best, and it's all, there's not too much progress, except locally or suboptimally.   0:40:02.3 Andrew Stotz: Yeah. That's a good illustration of the concept of best efforts. Dr. Deming often talked about best efforts. And here you're saying, without an aim, everybody's going to just go in their own direction. And it reminds me of a story I tell people in relation to management, which was that I had a really great boss many years ago in the field of finance research in the stock market. He was very brilliant, and he hired really good analysts. I was surrounded by the best. But he never once really brought us together to say, this is our aim. And so what ended up happening was that each person did their best, which was very good as an individual, but as a group, we never were able to really make an impact. And I explain that to my students nowadays, that I believe it's because he didn't set an aim and bring us together for that.   0:41:09.1 Bill Scherkenbach: Now, one of the, I mean, one of the things Deming very predictably talked about, as I recall, is the grades and gold stars, which were part of his forces of destruction. And the education is the way we approach education here was part of that, even before people get to get beat further down by corporate and other organizational stuff. And the grading and gold stars, I don't know how much that was, that criticism was appreciated. But everyone had a chance to talk. And in my opinion, not too many people listened.   0:42:09.3 Andrew Stotz: Now, the next one is titled Mongolian Rat. What the heck, Bill?   0:42:17.1 Bill Scherkenbach: Well, this is part of teaching what good teaching would be. You've got to listen. It's one of my favorite stories of his.   0:42:30.3 Andrew Stotz: Well, let's roll the tape.   0:42:33.3 Speaker 3: I met a professor in New York. He was a surgeon, professor of surgery. He did gave out some marble, had plenty. One student in the class, he told them describe the surgical procedure on the jaw in which a certain breed of Mongolian wrap was very helpful. The rat, the flesh right down the bone cleaner than a surgeon could do it. Very important wrap. Describe it in details to the listeners and students. On examination, one, the question was to describe the surgical procedure by use of the Mongolian rat. Plenty of students gave him back the same marbles that he doled out. He described it in exactly the same words that he described it. He flunked them all, all the time. One of them said, my dear professor, I have searched the literature. I've inquired around in hospitals and other teachers, I can find no trace of any such procedure. I think that you were loading us. He laughed. He had to take a new examination. He gave them back the same marbles he doled out to them. He wanted to think.   0:43:55.0 Andrew Stotz: Marbles. I haven't heard that expression. Tell us a little bit more about what you want us to take from this.   0:44:02.6 Bill Scherkenbach: Well, I think it's pretty self-explanatory. His comment on education that teachers are handing out marbles and pieces of information, not necessarily knowledge, and the testing, you're expected to give them back what the teacher said instead of how can you process it and put it in the context of other things, as well as, I mean, maybe not in the early grades, but in the later ones, you need to be able to look at various perspectives to see who has this opinion and that opinion. And unfortunately, today, that discourse is nicely shut down.   0:45:07.3 Andrew Stotz: At first, when I heard him saying marbles, I thought he was kind of using marbles as a way of kind of saying pulling their legs, but now I understand that he was trying to say that he's giving something and then the students give it back.   0:45:24.1 Bill Scherkenbach: Yeah. Yeah. Yeah.   0:45:26.0 Andrew Stotz: Okay. Mongolian rats.   0:45:31.0 Bill Scherkenbach: Yep. Yep. So we go from learning to having fun, and here's a picture of our statistical methods office at Ford.   0:45:48.1 Andrew Stotz: And you're sitting in a sleigh? Is that what's happening there?   0:45:50.0 Bill Scherkenbach: We're sitting in a sleigh, yes, at Greenfield Village, which is where the Henry Ford Museum is, and it happened to snow, so we've got the, we've got the horse-drawn sleigh, and I was listening to your first interview of me, and I want to deeply apologize. It's Harry Artinian, and so from the left, you've got Ed Baker and Bill Craft and Pete Jessup, Harry Artinian, Narendra Sheth, Dr. Deming, Debbie Rawlings, Ann Evans, my secretary, uh ooooh, and the gentleman who worked with Jim Bakken, and then me. So, we were working and decided to have a good lunch.   0:46:58.5 Andrew Stotz: And it's a horse-drawn sleigh. And I wasn't sure if you were pulling our leg here because you said, I'm second from the far right. First from the far right, to me, looks like the horse.   0:47:09.0 Bill Scherkenbach: Yes. That's the horse's ass. Yep.   0:47:14.6 Andrew Stotz: That's a big one.   0:47:16.1 Bill Scherkenbach: It is what it is.   0:47:18.7 Andrew Stotz: Yep. Okay. Next one. Who's Sylvester?   0:47:22.3 Bill Scherkenbach: Sylvester is my son's cat. And this is one of the times Dr. Deming was in my home. And he sat down in my office at my home. And Sylvester saw a good lap and he jumped up on it and took it. And as I said, I couldn't tell who was purring louder. They both were content.   0:47:52.7 Andrew Stotz: Yeah. That looks beautiful.   0:47:55.4 Bill Scherkenbach: Yeah. It was very, very peaceful. Another fun thing, after a long day of work at Ford, we would go to Luigi's restaurant in Dearborn. I think there was a Dearborn Marriott, a big hotel. I don't know if it's there now. But that's Larry Moore, director of quality, next to Dr. Deming and me. I had a mustache back then.   0:48:30.4 Andrew Stotz: Yes. And we all loved soft serve ice cream.   0:48:34.0 Bill Scherkenbach: Soft serve ice cream. Yep.   0:48:38.0 Andrew Stotz: Yep. All right. Star-Spangled Banner.   0:48:40.9 Bill Scherkenbach: Yep. Now we're at one of my earlier houses in Northville. And Dr. Deming had written a new tune for the Star-Spangled Banner because it was an old English drinking song, Anna, the what? The Anacrocronistic Society. And he thought it was just too bawdy. I mean, you're an unsingable, except if you're drinking. So he rewrote the music for the Star-Spangled Banner. I have a copy of it here. But he, my son Matthew, my oldest son Matthew, we had just gotten one of those first Macs from Apple, Macintosh. And it had a very elementary music thing. So he put the notes that Deming had handwritten. And we put it in there and it played the tune. And so Deming was playing on our piano the Star-Spangled Banner.   0:50:04.7 Andrew Stotz: So he had a musical talent.   0:50:10.8 Bill Scherkenbach: Oh, yeah. He was a very serious study of, a student of music. Very much so. He wrote a complete Mass. He was a high church Episcopalian. And he wrote a complete Mass of the Holy Spirit with all parts. So, very much a student of music.   0:50:41.8 Andrew Stotz: And how did his religious beliefs, like Episcopalian, as you mentioned, how did that come across? Was he a person who talked about that? Was he a person that didn't talk about that? Like, how did that come across?   0:50:59.2 Bill Scherkenbach: It was more of a private thing. But then again, on every one of his books, he would begin a chapter with some quotation from different books. And many of them were from the Bible. I can remember one time in London, I'm Catholic, and so we were celebrating the St. Peter and Paul that Sunday. But he was in London and he was at St. Paul's and they weren't giving Peter any traction. But he looked up and he said, yep, you're right. It was both of those saint days.   0:51:58.3 Andrew Stotz: All right. Next one, Drive Out Fear.   0:52:01.8 Bill Scherkenbach: Oh, yeah. This was Professor Arnold. And we were having lunch in the Ford dining room, one of the Ford dining rooms. And Dr. Deming wasn't too happy of what Professor Arnold was talking about. And Professor Arnold didn't look too happy either. So, I framed the picture and put Drive Out Fear underneath it and hung it in my office. And Deming came and looked at it and smiled.   0:52:46.5 Andrew Stotz: And what was the background on Professor Arnold? And in this case, did they have opposing views or was it a particular thing or what was it that was...   0:52:58.4 Bill Scherkenbach: I don't remember the particular conversation, but Professor Arnold was head of the statistics department at Oakland University. And Ford had an agreement with Oakland University that we established a master's degree in statistics, according to Dr. Deming's viewpoint on enumerative and analytic. And no, he was very, very capable gentleman. I mean, one of the things Dr. Deming mentioned to me is if the two of us agreed all the time, one of us is redundant. So there were always discussions. This is just a snapshot in time.   0:53:52.3 Andrew Stotz: I love that quote, that one of us is redundant. That's powerful, powerful.   0:53:59.4 Bill Scherkenbach: Absolutely. Yep. This is another having fun after learning in... There were a number of restaurants we went to. He particularly liked Elizabeth's,   0:54:16.1 Andrew Stotz: And how was their relationship? How did he treat your lovely wife?   0:54:22.5 Bill Scherkenbach: Oh, I mean, very lovingly. I mean, I don't know how to describe it, but one of the family.   0:54:36.2 Andrew Stotz: Yeah. He seemed from my observation, like a true gentleman.   0:54:42.5 Bill Scherkenbach: Absolutely. Absolutely.   0:54:46.0 Andrew Stotz: Well, here we come to the Lincoln that we started off with. This is a great picture too.   0:54:51.4 Bill Scherkenbach: Yeah. That's a picture I had. It wasn't a Hasselblad, but it was a two and a quarter frame. And I had black and white film in it, but this is one of a number of pictures I took of him at the Cosmos Club. I think it was a very good picture. And in any event, it was blending learning and having fun.   0:55:19.7 Andrew Stotz: Yeah. And the Cosmos Club was near his house?   0:55:22.5 Bill Scherkenbach: Yeah. Well, it was depending on who drove. I mean, it was just, it was down a few blocks and then a number of blocks on Massachusetts Avenue. I enjoyed the drive from his house because you'd pass the Naval Observatory, which for years was the home of the chief of naval operations here. But a few decades, a few, I don't know how long ago, the vice president pulled rank on him. And so the Naval Observatory, beautiful, beautiful old house. So, the vice president lives there now. And a lot of people think Massachusetts Avenue in that area is Embassy Row. So you're passing a number of embassies on the way. And the Cosmos Club, anyone can look up. I mean, it's by invitation, members only, and Nobel laureates and Pulitzer Prize winners and a very distinguished membership, let's say.   0:56:39.3 Andrew Stotz: Here was another one, Making a Difference with Don Peterson.   0:56:43.0 Bill Scherkenbach: Yep. Yep. We're, we're, this is one of the meetings we had with Don. And it wasn't this meeting, but we were in one of them. Okay. You have it on the right there. That we periodically would have, Dr. Deming and I would have breakfast with Jim Bakken in what was known as the Penthouse at Ford. There are 12 floors, and then there was the 13th and 14th, which were private quarters, essentially. And so we were having breakfast one morning and finishing breakfast, and I'm walking a little bit ahead, and I run ahead and press the elevator button to go down one floor, and the door opens, and there's Henry Ford II in cowboy belt buckle and boots, no hat. He's going to a board meeting, he says, and Jim shied away, said, "Oh, I'm sorry, Mr. Ford." He said, "Shut up, Jim, get in here." And so we got in the elevator, and it was the small elevator. And so we're back to back, belly to belly, and Jim introduces Dr. Deming to Mr. Ford, and Ford said, "I've heard of you, Dr. Deming. God, we really need your help." And Deming had the presence of saying, "I heard of you too, Mr. Ford." It was the longest one-floor elevator ride I've ever had in my life.   0:58:49.1 Andrew Stotz: That's fascinating. All right. Next one, talking with workers.   0:58:54.1 Bill Scherkenbach: Yep. Yep. He made it a point. And this is a fine line, because you want to be able to have workers say, how, how, are they able to take pride in their work? And are there any problems and all of that? But you don't want to be in a position of then going to management and telling them because of fear in the organization. So, Dr. Deming was very good at listening and getting people to talk about their jobs and their ability to take joy and, well, pride in their work. So we had many, many meetings, different places. And this next one is with the Ford Batavia plant, I think.   1:00:01.2 Andrew Stotz: Yep.   1:00:02.4 Bill Scherkenbach: Yeah. We're riding on the tractors and having a good time.   1:00:11.3 Andrew Stotz: Who's driving?   1:00:14.2 Bill Scherkenbach: The plant manager, Ron Kaseya, was driving.   1:00:16.9 Andrew Stotz: Okay.   1:00:17.9 Bill Scherkenbach: And so I absolutely do not recall what we were laughing at, but we were having a good time. And the Batavia transaxle plant, a number of people will recognize as where Ford, it really made the point that doing better than spec is really what the job is. And it's a very powerful video that's been out there and people would recognize it as well, because we were producing the exact same transaxle in Mazda. And Mazda was influenced a lot of by Genichi Taguchi and looked to reduce variation around the nominal and not just be happy that we made spec. And John Betty, who was head up of powertrain operations and then went to the Department of Defense as assistant secretary of defense for procurement, I think, because of the quality expertise. Betty is in the front of the video saying he's absolutely convinced that this is a superior way to look at manufacturing, to look at the management of any process. You want to get your customers to brag, not just not complain.   1:02:10.3 Andrew Stotz: Yeah. Courage.   1:02:11.8 Bill Scherkenbach: And all of this takes courage. And especially in his seminars in London say, the Brits had the advantage. You guys can take courage every day. We can't get that in the US anymore. Or it's very rare to be able to buy it here.   1:02:36.3 Andrew Stotz: For the listeners, there's a logo of the John Courage beer, premium beer.   1:02:45.7 Bill Scherkenbach: Yes. Yes. It's an amber pills.   1:02:49.8 Andrew Stotz: Okay.   1:02:52.4 Bill Scherkenbach: And last but not least, well, not last, but we're looking for, and I ran across this quote from Yogi Berra, and it's very applicable right now. And Yogi Berra said, I never said... Well, what did he say?   1:03:19.2 Andrew Stotz: Never said most of the things I said.   1:03:21.4 Bill Scherkenbach: Most of the things I could have said. I never said most of the things I said. Yeah. And every day online, I see people saying Dr. Deming said this, and he said that. And if he did, I've never heard him say it. And not that I've heard him say everything. But if he did say something like, if it's not measurable, you can't manage it. He would have followed it with, that's not right. The unknown and unknowable. And so you've got a lot of people misunderstanding what Dr. Deming said. And you've got to go with, I never said most of the things that I said.   1:04:24.0 Andrew Stotz: Well, that's the great thing about this discussion is that we're getting it from the horse's mouth, someone that was there listening and being a part of it.   1:04:32.1 Bill Scherkenbach: Well, I'm glad you saw the other end of the horse.   1:04:37.5 Andrew Stotz: Yeah. So, I'm going to close out this by just sharing a little personal connection. And that is, I'm showing a picture of me in my 1963 suicide door Lincoln Continental, which I owned for 10 years in beautiful Bangkok, Thailand. And much like being kind of wild taking a ride to the Cosmos Club with Dr. Deming driving his Lincoln Continental, you could imagine how odd it looked seeing this American guy driving this 1963 Lincoln Continental on the streets of Bangkok. But I just thought I would share that just to have some fun. So, yeah.   1:05:14.3 Bill Scherkenbach: That's beautiful. Absolutely. Yeah. I didn't think the streets were that wide.   1:05:22.1 Andrew Stotz: It gets stuck in traffic, that's for sure. But wow, there's so many things that we covered. I mean, I just really, really enjoyed that trip down memory lane. Is there anything you want to share to wrap it up?   1:05:36.1 Bill Scherkenbach: No. As I said, our last conversation, we've just scratched the surface. There's so much, so much more to talk about and preserve, I think.   1:05:48.9 Andrew Stotz: Yeah. Well, I really enjoyed it.   1:05:52.1 Bill Scherkenbach: I have done my best.   1:05:53.6 Andrew Stotz: Yes, you have. You have. I've enjoyed it, and I'm sure the listeners and the viewers will enjoy it too. So, on behalf of everyone at the Deming Institute, I just want to thank you for taking the time to pull that together and to walk us through it. And for listeners out there, remember to go to Deming.org to continue your journey. And of course, go to LinkedIn to find Bill and reach out and share your interpretations of what we went through. And maybe you have a story that you'd like to share also. So, this is your host, Andrew Stotz, and I'm going to leave you with one of my favorite quotes from Dr. Deming. And that is, “people are entitled to joy in work."

July 2, 2025 ~ Jim Johnson, Director of Greenfield Village, joins Marie Osborne to preview Greenfield Village's Salute to America event that begins tonight through Saturday.

July 2, 2025 ~ Full Show: Marie Osborne fills in for Kevin. She takes a look at the latest with the Big, Beautiful Bill with Jason Roe, Congresswoman Debbie Dingell and Congressman Tim Walberg. Marie previews the holiday weekend's festivities at Greenfield Village.

Contnuing the visit to Los Angeles for the 2025 NAAM Annual Conference by talking with colleague Matt Anderson, Curator of Transportation at The Henry Ford Museum. The museum, founded by Henry Ford, holds a special place among museum fanatics. It is not only a car museum, but it sets out to preserve historical items, such as Abraham Lincoln's chair from Ford's Theater. The campous is also is home to Greenfield Village, where famous buildings, like the Wright Brothers' bicycle shop and most recently, the house Martin Luther King, Jr. stayed while he was in Selma, AL are preserved. Visit The Henry Ford at www.thehenryford.org. (You can hear the street by the "studio" in the background. This might be the most car-sounding "LeMayZing!" yet.)

When young Shay Pendray told the head of her school that she wanted to learn to sew, he had a prerequisite: He would give her a lamb, and she would learn to process the wool, spin it into yarn, and weave it into cloth, and then she could learn to sew. It was an extraordinary home ec class, but the administrator in question was Henry Ford. Shay was one of the students in Greenfield Village, a living museum on the grounds of what is now the Henry Ford Museum. Shay has combined curiosity, hard work, good fortune, and a passion for needle arts ever since. Many fiber artists will remember Shay from the Needle Arts Studio with Shay Pendray. Wanting to share her knowledge of needlework, she developed a television series that ran on PBS stations for years. Before finding a national television audience, Shay opened successful needlework shops, studied embroidery in Japan, China, and Britain, and wrote several books. After decades as a business owner, television pioneer, and teacher, Shay finds great joy in sitting down with needlework every day, reveling in the variety of threads, materials, and information available to stitchers. Besides needle arts, Shay's other passion is for horses. She loves to ride her horse in the open spaces of Wyoming, admiring the value of the greens and golds in the landscape. Not long before we spoke, USA Today wrote (https://www.usatoday.com/story/news/nation/2019/10/15/85-year-old-michigan-cowgirl-still-drives-cattle-across-wyoming/) about her: “This 85-year-old cowgirl is still herding cattle across Wyoming: ‘We will age together.'” This episode marks the fifth anniversary of the Long Thread Podcast, which was first released in April 2020. I've thought so fondly of this conversation, our first podcast to release, and was excited to revisit it. This episode is brought to you by: Treenway Silks is where weavers, spinners, knitters and stitchers find the silk they love. Select from the largest variety of silk spinning fibers, silk yarn, and silk threads & ribbons at TreenwaySilks.com (https://www.treenwaysilks.com/). You'll discover a rainbow of colors, thoughtfully hand-dyed in Colorado. Love natural? Treenway's array of wild silks provide choices beyond white. If you love silk, you'll love Treenway Silks, where superior quality and customer service are guaranteed. Sustainability and regenerative ranching have been a way of life for the ranches of Shaniko Wool Company for decades. They are the first “farm group” in the U.S. to achieve certification to the rigorous international Responsible Wool Standard and NATIVA Regenerative. Shaniko ranches raise Merino/Rambouillet sheep in the Western United States, delivering a fully traceable wool supply that gives back to the Earth and its ecosystems. To learn more, and discover Shaniko's yarn partners, visit ShanikoWoolCompany.com. (https://www.shanikowoolcompany.com/) Tapestry weaving's simple structure lets you weave almost any image you can dream up. Rebecca Mezoff, author of the bestseller The Art of Tapestry Weaving, will teach you how to weave your own ideas, designs, and adventures. Join Rebecca online to learn all about the magic of making pictures with yarn in the fiber technique of tapestry weaving. Find out more at tapestryweaving.com (https://rebeccamezoff.com/).

The Jackson Home, originally in Selma, Alabama was a crucial place in the fight for true freedom for African-Americans.  It's been moved here to Metro Detroit at Greenfield Village in The Henry Ford, so that it can be preserved, celebrated, and the story told. So I went to Dearborn and talked with the Curator of Black History at The Henry Ford, Amber Mitchell.  Dr. Sullivan Jackson and Mrs. Richie Jean Sherrod Jackson offered their home as a sanctuary and strategic hub for Dr. Martin Luther King Jr. and other Civil Rights leaders as they planned the marches that ultimately changed America.  From the Jackson's living room, Dr. King and others watched the “We Shall Overcome” speech by President Lyndon B Johnson… publicly backed voting rights.  The Selma to Montogomery March was planned there, and all of this culminated with the passage of the Voting Rights Act in 1965.  So get all the details. Why it's here. What's happening with the progress. What kinds of programming are they thinking, and of course, the importance of this work being done today. More at the Henry Ford: https://www.thehenryford.org/visit/greenfield-village/jackson-home/ And you can find a full transcript on our website, Daily Detroit. Thanks to our members on Patreon… who got this conversation yesterday. Local media requires local support, and thanks to Kate and Jade for supporting us recently. You can join them.. Get early access to episodes, our off the record, off the rails podcast, swag and more at patreon.com/dailydetroit. We even have an easy, one-time annual option now. Daily Detroit shares what to know and where to go in Detroit every day. Find us on Apple Podcasts: https://podcasts.apple.com/us/podcast/daily-detroit/id1220563942  Or sign up for our newsletter: https://www.dailydetroit.com/newsletter/  

After a visit to Greenfield Village and a visit to the Menlo Park buildings on the campus, why not read a story about Menlo Park? Today, we read the story “Menlo Park” which comes to us from the book “The Boys' Life of Edison” written by William H. Meadowcroft.   Website: http://www.thefightingmoose.com/   Blog https://thefightingmoosepodcast.blogspot.com/   iTunes: https://itunes.apple.com/us/podcast/the-fighting-moose/id1324413606?mt=2/   Story (PDF): http://ww.thefightingmoose.com/episode432.pdf   Reading List: http://www.thefightingmoose.com/readinglist.pdf   YouTube: https://youtu.be/qvh6UmI3zJQ/   Book(s): “The Boys' Life of Edison” http://www.gutenberg.org/ebooks/50523   Music/Audio: Artist – Analog by Nature http://dig.ccmixter.org/people/cdk   National Aeronautics and Space Administration (NASA): http://www.nasa.gov   Song(s) Used: cdk - Sunday by Analog By Nature (c) copyright 2016 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/cdk/53755 

Ever wondered how to embrace the holiday season with more joy and less stress?In this episode of the Women's Money Wisdom Podcast, Melissa Joy, CFP®, CDFA® dives into the pressures of holiday obligations and the transformative power of letting go of perfection. Drawing from her own holiday experiences, including cherished traditions at Greenfield Village, Melissa shares how prioritizing joy can create a more fulfilling season.We explore how social media and personal standards fuel comparison, often leading to stress, and how shifting focus to what truly matters can change both your holidays and your financial mindset. The conversation highlights how women, in particular, can navigate added holiday expectations with grace and confidence.Beyond holiday traditions, we tackle how comparison impacts financial decisions and overall well-being. By embracing imperfection, you can not only manage holiday pressures but also apply these lessons to everyday life, including how you approach money and lifestyle choices.Listen and Learn:Finding Joy in Imperfection: Let go of comparison and embrace your unique journey.Prioritizing What Matters: How small changes can create a more meaningful holiday season.Navigating Financial Pressures: Insights on how comparison impacts financial decisions.Everyday Lessons from Holiday Experiences: Apply these strategies year-round to enhance well-being.Join us as we celebrate the beauty of imperfection and discover ways to make the holiday season—and life—a more joyful and fulfilling experience. Tune in today!The previous presentation by PEARL PLANNING was intended for general information purposes only. No portion of the presentation serves as the receipt of, or as a substitute for, personalized investment advice from PEARL PLANNING or any other investment professional of your choosing. Different types of investments involve varying degrees of risk, and it should not be assumed that future performance of any specific investment or investment strategy, or any non-investment related or planning services, discussion or content, will be profitable, be suitable for your portfolio or individual situation, or prove successful. Neither PEARL PLANNING's investment adviser registration status, nor any amount of prior experience or success, should be construed that a certain level of results or satisfaction will be achieved if PEARL PLANNING is engaged, or continues to be engaged, to provide investment advisory services. PEARL PLANNING is neither a law firm nor accounting firm, and no portion of its services should be construed as legal or accounting advice. No portion of the video content should be construed by a client or prospective client as a guarantee that he/she will experience a certain level of results if PEARL PLANNING is engaged, or continues to be engaged, to provide investment advisory services. A copy of PEARL PLANNING's current written disclosure Brochure discussing our advisory services and fees is available upon request or at https://pearlplan.com/

Join us in this episode as I share five fun facts about villages and discuss the history and hauntings of the Henry Ford Museum and Greenfield Village in Dearborn, MI. Visit Ashley for your skincare needs @ ⁠livelyspringfield.com⁠. You can donate only if you want using this link: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://podcasters.spotify.com/pod/show/afraid-ish⁠⁠⁠⁠⁠⁠⁠⁠ Don't forget to rate and review! Enjoy! ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠afraidishpodcast@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠facebook.com/AfraidishPodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠instagram.com/afraidishpodcast/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠threads.net/@afraidishpodcast⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.youtube.com/@afraid-ishpodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠ Sources: https://www.thehenryford.org/ https://www.michiganhauntedhouses.com/ https://en.wikipedia.org/wiki/The_Henry_Ford http://americashauntedroadtrip.com/tag/henry-ford-museum/ https://historygoesbump.libsyn.com/ep-207-henry-ford-museum-and-greenfield-village --- Support this podcast: https://podcasters.spotify.com/pod/show/afraid-ish/support

Stellantis says union can't strike over Belvidere, claims it hasn't violated commitments GM to cut at least 1,000 software jobs, biggest impact at GM Tech Center in Warren Construction closures coming to Greenfield Village

Detroit residents had a chance to vote in Tuesday's primary election to select candidates that will appear on the November general election ballot. Plus, the Jackson House will be honored during a ceremony at Greenfield Village in Dearborn Thursday night. Do you have a community story we should tell? Let us know in an email at detroiteveningreport@wdet.org.

Cookies' reviews the Henry Ford Museum and Greenfield Village

Cougar takes the reins of the ROTB show for a treat for him and all of you. Bill Dean comes in to talk his vintage experience, Greenfield village, engineering, swimming the 5 Great Lakes in the same day and how he doesn't like cheese!?

April 15, 2024 ~ Full Show: Guy, Lloyd, and Jamie talk about the Iran attack on Israel, and President Biden's response, the jury selection in the criminal trial of former President Trump, Tax Day across the country, the push to the playoffs for the Detroit Red Wings, an upcoming documentary on the trial of James and Jennifer Crumbley, and the opening of Greenfield Village for the season!

April 15, 2024 ~ Guy, Lloyd, and Jamie talk with Jim Johnson, director of Greenfield Village, about opening for the season over the weekend, and some new features that visitors can expect, including a new restaurant and revamped store! Photo: Eric Seals ~ USA Today Network

2,300 University of Michigan Health workers unionize as part of growing labor movement What's new at Greenfield Village in 2024? New building, restaurant, higher prices Javier Báez plays villain as Detroit Tigers beat Chicago White Sox, 1-0, on Opening Day

Cannon joins Barrel Roller and Marbles to discuss his club finally breaking through and winning the 2023 World Tournament at Greenfield Village. We also discuss how Roller has a creepy crush on his wife, the Lions, baby food uniforms and everything else. 

The Henry Ford is full of trips through history that relate to today, but going on right now until January 15 is Mandela: The Official Exhibition. Cynthia Jones, their Director of Museum Experiences, Exhibitions & Engagement, joins me on the show to talk about the impact of this exhibition, some of the programs going on at The Henry Ford and Greenfield Village (the most popular tourist attraction in Metro Detroit) and some of the road ahead. Feedback as always - dailydetroit - at - gmail - dot - com or 313-789-3211 Follow us on Apple Podcasts: https://lnk.to/dailydetroitonapple  Or Spotify: https://lnk.to/dailydetroitonspotify  Thanks to our members: http://www.patreon.com/dailydetroit  Or those who do a one-time contribution: http://www.buymeacoffee.com/dailydetroit  

A mysterious non-working key fob kicks off the show and has the guys scratching their heads for an answer, then special guest Carl Anthony from Automoblog.net joins the show and talks about an event held at Greenfield Village in Michigan where Carl took a ride in a classic Model T Ford. Carl talks about other significant cars like the Chrysler Turbine and the spooky 1970 Challenger "Black Ghost".

Today's story comes about after a recent visit where we could see Henry Ford's birthplace, located in Greenfield Village. The Village is located in Dearborn, MI and is a great place to visit. Today, we read the first chapter of the book “Henry Ford: Highlights of His Life” which was published by The Henry Ford Museum.   Website: http://www.thefightingmoose.com/   Blog https://thefightingmoosepodcast.blogspot.com/   iTunes: https://itunes.apple.com/us/podcast/the-fighting-moose/id1324413606?mt=2/   Story (PDF): http://ww.thefightingmoose.com/episode343.pdf   Reading List: http://www.thefightingmoose.com/readinglist.pdf   YouTube: https://youtu.be/V-ySAQ3UDys/   Book(s): “Henry Ford: Highlights of His Life” http://www.gutenberg.org/ebooks/57117   Music/Audio: Artist – Analog by Nature http://dig.ccmixter.org/people/cdk   National Aeronautics and Space Administration (NASA): http://www.nasa.gov   Song(s) Used: Ethereal Space (cdk Mix) by Analog By Nature (c) copyright 2011 Licensed under a Creative Commons Attribution (3.0) license. http://dig.ccmixter.org/files/cdk/34151 Ft: snowflake  

Pacific Northwest glass artists Kelly O'Dell and Raven Skyriver, who create sculptures inspired by marine life, species endangerment, extinction, and conservation, will exhibit their work at Habatat Galleries during next week's Glass Art Society conference in Detroit, Michigan. Titled Confluence, the show is a tour de force of works created in homage to the natural world and to raise consciousness in viewers about the need for preservation of natural spaces and species. On June 5, during Habatat's first ever VIP Artist Gala, Skyriver will present a glassblowing demo at the brand-new Axiom glassblowing facility, followed by artist talks given by Skyriver and O'Dell. On June 7, VIPs travel to the Henry Ford Museum of American Innovation to view its important glass art collection and experience a rare opportunity to see the culmination of O'Dell's residency there via work she created onsite at Greenfield Village. In 2018, Skyriver and O'Dell launched a Kickstarter campaign to crowd-fund building their own studio on Lopez Island, Washington. They wrote: “We're now asking you for assistance to build our own glass studio where we can deepen our practice, give back to our community, and nurture our family… This project came from a vital need: to have more time together (AND about 10,000 fewer miles traveled on the freeway every year). We are moving to the island where Raven was born and raised to allow our son to grow up surrounded by his grandparents and extended family, but the island has no glass studio available for our use. So, we're building one, from the ground up, with the support of our friends and family.” Aside from creating their own work there, Skyriver and O'Dell's studio represents a place of education and community where visiting artists can be invited for residencies, short-term apprenticeships can be offered, and small teaching workshops can be hosted. They wrote: “This hotshop will allow us to pass on the knowledge that was so generously taught to us by our creative masters, and give back to our glass community.” Though they surpassed their initial Kickstarter goal, the studio remains a work in progress, evolving physically as well as philosophically. Born in 1982, Raven Skyriver (Tlingit) was raised in the San Juan Islands. Growing up connected to the land and its surrounding waters, and living in a creative household where carvers came to learn Northwest Coast style carving and design, helped push him towards an artistic path. At the age of 16, he was introduced to glass by family friend and mentor Lark Dalton and was immediately captivated by the medium. Exploring every opportunity to work in glass led Skyriver to being invited to work with Karen Willenbrink-Johnsen for the William Morris team in 2003. This was his introduction to sculptural glass and how building a vocabulary for narrative in his own work began. In 2018, the artist returned to Lopez Island where he was born, and he and wife O'Dell constructed a home studio where they can create their glass art. Says Skyriver: “I was raised near the sea and in a family that valued and practiced artistic pursuits from as young as I can remember. Some of my most vivid memories as a child were smelling the fresh cedar chips that were being removed by master carvers' blades as they sculpted beautifully elegant forms. The most excitement I have experienced in my life was the first salmon I ever landed, the time I saw a Sea Lion a paddle's length from my boat, and seeing a humpback whale feeding on smelt. When I was introduced to glass as a junior in high school, I was immediately captivated by the mesmerizing, alchemic, fluid nature of the material. From that day forward I have dedicated myself to honing my craft and perfecting my technique.”  Skyriver continues his artistic practice utilizing close observation of his sculptural subjects to create an ongoing personal dialogue. This inner conversation touches on the celebration of biodiversity, his understanding of his heritage, the importance of Native species, the gifts those beings bring to their communities, and the delicate balance that sustains our collective existence.  He states: “I draw from my experiences as a child and my continued fascination with the natural world to inform the work I make today. My goal is to capture the fluidity of an animal in motion, using the liquid glass to portray a dynamic moment in time. I attempt to imbue the subject with a hint of life and capture the essence of the creatures I depict. I want my work to speak to the viewer's own understanding of the wild and their place in it, and to instill a sense of the delicate balance that is our existence.” Born in Seattle, Washington, in 1973, O'Dell was raised by glass artists in Kealakekue, Hawaii, where her father built himself a hot glass studio at their home. In 1999 she graduated from the University of Hawaii (UH), Manoa, earning a BFA in Studio Art with a focus in glass, which she studied under Rick Mills. The UH program afforded many opportunities to study glass at Pilchuck Glass School, where she eventually relocated and became a member of the William Morris winter crew from 2003 to 2007.  Says O'Dell: “My upbringing happened in the Hawaiian Islands. I grew up on the Big Island, home of active volcanoes. Coming from a place so diverse in culture and climate, teeming with flora, fauna, and really great food, I noticed the difference as soon as I left it at 25. That difference made me feel the responsibility to honor what is lost, or extinct, not just with plants and animals, but with culture and climate, too. It is fascinating and devastating that our existence has so much impact on the delicate balance of life, our own species included. Through sculpture, my work explores themes of Memento Mori as well as extinction, preservation, and origin. The Ammonite, an intelligent coiled-up cephalopod, became extinct 65 Million years ago, leaving impressions in its habitat to fossilize. We learn from the past to be responsible in our future. I hope my artwork could serve as a reminder or Memento of this.” O'Dell's recent exhibitions include Fired Up: Glass Today, The Wadsworth Atheneum Museum of Art, Hartford, CT, 2022; Chinese Whispers, curated by Erin Dickson, Glazenhuis, Lommel, Belgium 2022, and Glasmuseet Ebeltoft, Denmark, 2019-20; Glass Lifeforms 2021, The Fuller Craft Museum, Brockton, MA; and Fluid Formations: The Legacy of Glass in the Pacific Northwest, Whatcom Museum, Bellingham, WA, 2021. This year, the artist will serve a glass residency at The Henry Ford Museum, MI, and received The Myrna Palley Collaborators Award, University of Miami, FL. She and Skyriver will be instructors at Penland School of Craft, Bakersville, NC in July 2023. In her creative process, O'Dell is often inspired by a non-fiction book, a curious detail in nature, or a podcast about science or spirituality. That leads to research, and most ideas make it to her sketchbook. States O'Dell: “I'll return to those ideas later, after they've passed the test of some time. I need to be sure before I start a fresh project that I will be challenged with a new sort of problem-solving, which I really love most about making artwork. The process of glassmaking is hot, fluid, demanding, and not without help! In the glass shop, my favorite part about making artwork is working with friends. Glass is special in that it usually requires skilled teamwork, and we all sort of know the same language in the shop. Working with a team, it is possible to accomplish some pretty crazy challenges. While we help each other make artwork, we push each other and the limits of what glass can do. We cross paths regularly, and so we become community. We raise each other's kids, we bbq together, we camp at the beach, we travel to faraway places together, and we gravitate to one another in socially awkward situations. I feel very lucky to be part of this vibrant community.”  

A very busy Monday. First, Fletcher and Jer head to Detroit's west side to meet up with Undisputed Middleweight Boxing Champion and Flint, Michigan native Claressa Shields to talk to her ahead of her bout, the first boxing match ever, at Little Caesars Arena. We talk everything from the match to favorite foods to what people need to know about Flint.  On the backside of the show we cover: Michigan Panthers opening day performance down in Houston Detroit City's tie vs. The Miami FC and look ahead to Sacramento Republic FC this weekend  And the Jackson House, where Dr. Martin Luther King Jr. planned the march on Selma, will be moved from Alabama to Greenfield Village at The Henry Ford in Dearborn. We do this show each and every weekday covering what to know and where to go in Metro Detroit on Apple Podcasts, Spotify, and wherever you listen to shows. Plus, our new round of etched Daily Detroit rocks glasses are here. They're only for Patreon members, so support our work today! Support us on Patreon: https://www.patreon.com/DailyDetroit  As always - feedback, dailydetroit - at - gmail - dot - com.

Biden's push to sell electric vehicles: Can it be done? Greenfield Village opens, adult night at science center: 5 things to do in metro Detroit 2023 Michigan Sports Hall of Fame ballot a reminder of better days in Detroit

We cover a lot of ground on the Friday podcast. 00:40 - Visiting the newish Fairway Packing Steak Shop and found some good beef 03:28 - Devon highlights that downtown Detroit's Plum Market is a busy place and we discus why 07:02 The historic United Artists Theater is coming down for a parking lot. Differing views here. 07:57 Beer Exchange in downtown Detroit is no longer a stock market of beer but an event space 11:04 The Charlotte is complete, affordable housing in midtown near the Detroit Shipping Co. 12:31 PLAV Hamtramck is for sale. It's a gorgeous building. 13:49 Greenfield Village's fall halloween events are family friendly 14:54 There's also a fall festival by JoJo's Shake Bar on Columbia Street in downtown Detroit Feedback: https://forms.gle/MnwUf8uJEtpyG9m2A or dailydetroit -at- gmail -dot- com

MICHIGAN CUP SEMI-FINAL GREENFIELD VILLAGE LA DE DAHS vs. CANTON CORNSHUCKERS   PLAY BY PLAY: BARREL ROLLER COLOR: JAYME "CAP" JOHNSON

FINALS OF MICHIGAN STATE CUP GREENFIELD VILLAGE vs. FLAT ROCK BARREL ROLLER-PLAY BY PLAY JIM "CRAZY LEGS" TERWILLIGER-COLOR ANALYST

First match of the day, Swamp Fox, Barrel Roller and a run in from Marbles!!

Broadcast of the last 4 innings of Flat Rock vs. Canton , with a monster comeback. 2022 World Tournament at Greenfield Village 

Mike gives you the interview everyone wanted. He answers everything honestly and with as much information as possible. He even gets into some things that never happened with the program. This is your complete behind the scenes look at The World's Tournament.  Once again Swamp Fox and Barrel Roller don't have agendas, we just bring up subject matter. Everyone has the freedom to decide what to do with information, we just bring it to you. 

Soil2Service is a nonprofit organization that is dedicated to connecting humans to their food. We chatted with co-founders John Piazza and Jeremy Abbey to learn more about their initiatives and how they are partnering with Michigan GROWN, Michigan GREAT to promote the diversity of Michigan agriculture at Greenfield Village.

Make no mistake Bobby is no minnow. Listen as Roller and Minnow talk everything from vintage base ball to lawyering and some points in between. You didn't know these things about Bobby...you should listen.

February 18, 2022 ~ Jim Johnson, Director of Greenfield Village & Curator of Architecture & Landscapes, talks with Guy Gordon about the opening of Greenfield Village and their job openings.

EPISODE 100...WOOO WHOOO!! So you want to get to know Marcus. Well, Marcus thinks Derek Jeter is over rated, his weapon of choice in a zombie situation is a BB gun and his favorite MLB player was Matt Alexander of the Pirates. Put those facts together with of the base ball talk you can handle and there is no better way to celebrate a milestone.

Cougar talks to Barrel Roller about all things World Tournament after the 1st day of action.

Gov. Whitmer unveils plan to tie Michigan vaccination rates to easing COVID-19 rules, After a year of being shut down, Eagle Tavern at Greenfield Village is expected to reopen, Reunited Genesis to play Detroit's Little Caesars Arena as band embarks on Last Domino tour, and Ford's new racial equity director, Angela Henderson, tackles 'elephant in the room'.

April 16, 2021 ~ Full Episode. Detroit News Editorial Page Editor Nolan Finley pushes back on Congresswoman Rashida Tlaib's call to abolish police. Chad Livengood from Crain's Detroit wonders why Governor Whitmer seems to have done a complete one eighty on COVID shut downs. Dr. Adnan Munkarah, Executive Vice President and Chief Clinical Officer at Henry Ford Health Systems discusses monoclonal antibody treatment and gives us an on the ground report on the current surge and Jim Johnson, Director of Greenfield Village discusses opening day at the village

April 16, 2021 ~ Jim Johnson, Director of Greenfield Village, talks about their re-opening with Guy Gordon.

The Progress City Radio Hour marches right down the middle of Main Street for a look at this area's influences and history! We'll examine what there is to see in Marceline, Missouri, take a trip with Walt to the 1948 Chicago Railroad Fair and Greenfield Village, listen to the soundscape of Main Street, and Remember the Magic™ of past Main Street offerings such as the Walt Disney Story and Penny Arcade. We even talk Main Street with this month's special guest, Eddie Sotto! History, music, and more - put on your Sunday clothes, it's the Progress City Radio Hour!

Judge vows to listen to Flint residents on proposed $600M-plus settlement, 'Under attack:' How criminals stole hundreds of millions in unemployment benefits, Christmas Star in sky tonight for first time in 800 years, Greenfield Village brings the story of historic Detroit markets to life, and Detroit Lions' decision to fire Brayden Coombs was about more than Sunday's rogue play call.

Becky LaBarre, executive director of Renfrew Museum and Park, located in Waynesboro, PA, joined the Practical Preservation Podcast to discuss the site, as well as special Christmas events. We covered multiple topics, including: Becky’s background, including how growing up near Greenfield Village sparked her early interest in History and Preservation The history and preservation story... Read More The post Practical Preservation Podcast Featuring Becky LeBarre Renfrew Museum and Park appeared first on Practical Preservation.

Becky LaBarre, executive director of Renfrew Museum and Park, located in Waynesboro, PA, joined the Practical Preservation Podcast to discuss the site, as well as special Christmas events. We covered multiple topics, including: Becky's background, including how growing up near Greenfield Village sparked her early interest in History and Preservation The history and preservation story...Read More

Becky LaBarre, executive director of Renfrew Museum and Park, located in Waynesboro, PA, joined the Practical Preservation Podcast to discuss the site, as well as special Christmas events. We covered multiple topics, including: Becky’s background, including how growing up near Greenfield Village sparked her early interest in History and Preservation The history and preservation story... Read More The post Practical Preservation Podcast Featuring Becky LeBarre Renfrew Museum and Park appeared first on Practical Preservation.

Our podcast interview with Neil Woodward covers his life's work.  Neil is an instrumentalist, singer, songwriter, and folk historian who helps preserve musical traditions. He holds the title -- state troubadour. In 2003 the Legislature of the State of Michigan officially named Neil Woodward Michigan’s Troubadour in recognition of his lifelong commitment to preservation of Great Lakes folk music and culture. Woodward has served as the village troubadour at Genesee County's historic Crossroads Village and Huckleberry Railroad and spends his summers as a strolling musical performer at Greenfield Village in Dearborn. During the podcast you will hear four of his songs; "Engine 464", the "Swampin' of the Genesee Belle", "... say No?!" and "Peach Tree Creek". These songs represent  Flint historical stories.  The song "Engine 464" details the history of Engine 464 of the Huckleberry Railroad located at Crossroads Village near Flint, Michigan. the "Swampin' of the Genesee Belle" is a story about a boat which submerged on Mott Lake during its madien voyage.  The song " ... say No?!" is about Flint, and its legendary autoworkers. He painfully describes the pressures Flint autoworkers felt in the 1990's from the forces of globalization and the threats of losing their jobs to Mexican factories. Lastly, Peachtree Creek is a Civil War song which tells the story of a Flint, Michigan soldier wounded in Sherman's March to the Sea (Battle of Atlanta). Neil Woodward is recipient of 2018 State of Michigan Heritage Award "in recognition of his outstanding contribution to Michigan's cultural heritage."  Most of Neil’s work focuses on the preservation of Michigan's songs in the troubadour tradition, from Great Lakes sailor shanties to lumberjack songs. For more information about Neil Woodward and his storytelling and songs visit: https://www.neilwoodward.com/ Also visit the Radio Free Flint website https://www.radiofreeflint.media to read a blog post about this podcast.  We also have posted in the Video tab a YouTube video of the songs on this podcast. --- Send in a voice message: https://anchor.fm/radiofreeflint/message

This episode, Sarah watches Night at the Museum starring Ben Stiller, Rami Malek, and returning champ Robin Williams. We talk about the magic of museums growing up, Lower-Michigan specific museum Greenfield Village, and where this movie fits on our current movie rating scale of Flubber to High School Musical. Check out our Twitter for updates as we continue our quest to find the Best and Worst movies (not films) of All Time

Robert and Curtis begin by considering why the Model T is important in history--and why it's important to themselves (1:16), as well as how the 'assembly line' revolutionized industry around the world (2:50). Then Robert asks Curtis to detail the cars specs (4:42) before 'taking us for a drive' (6:42) and talking about what exactly the car is capable of (9:14). Right before a break, the consider how creating the auto industry necessitated the gasoline industry and how some of the quirks of the car foreshadowed modern developments in the industry (10:34). Then Robert asks Curtis to detail his own history with his Model T (13:37) and how he approached resoring it (15:31). This naturally leads to Curtis sharing some personal memories and Robert recounting the importance of 'living history' (16:30). Robert pivots to ask about the Model T community (18:07). Then Curtis shares one of his favorite memories of taking the car to a 'drive thru' zoo (20:08). Robert asks Curtis to open up his garage and share what other cars he's collected and is resotring (22:03). And lastly, Robert asks Cutis to give advice in starting your car collection (26:23) before Robert and Curtis consider if any modern-day cars will be as impactful on history as the Model T (27:36). Learn More: Cars That Matter Follow Us: Instagram | Facebook | Twitter ----------------------- Hosted by: Robert Ross Produced and Edited by: Chris Porter Sound Engineering by: Michael Kennedy Theme Music by: Celleste and Eric Dick A CurtCo Media Production See omnystudio.com/listener for privacy information.

Robert and Curtis begin by considering why the Model T is important in history--and why it's important to themselves (1:16), as well as how the 'assembly line' revolutionized industry around the world (2:50). Then Robert asks Curtis to detail the cars specs (4:42) before 'taking us for a drive' (6:42) and talking about what exactly the car is capable of (9:14). Right before a break, the consider how creating the auto industry necessitated the gasoline industry and how some of the quirks of the car foreshadowed modern developments in the industry (10:34). Then Robert asks Curtis to detail his own history with his Model T (13:37) and how he approached resoring it (15:31). This naturally leads to Curtis sharing some personal memories and Robert recounting the importance of 'living history' (16:30). Robert pivots to ask about the Model T community (18:07). Then Curtis shares one of his favorite memories of taking the car to a 'drive thru' zoo (20:08). Robert asks Curtis to open up his garage and share what other cars he's collected and is resotring (22:03). And lastly, Robert asks Cutis to give advice in starting your car collection (26:23) before Robert and Curtis consider if any modern-day cars will be as impactful on history as the Model T (27:36). Learn More: Cars That Matter Follow Us: Instagram | Facebook | Twitter ----------------------- Hosted by: Robert Ross Produced and Edited by: Chris Porter Sound Engineering by: Michael Kennedy Theme Music by: Celleste and Eric Dick A CurtCo Media Production See omnystudio.com/policies/listener for privacy information.

After a temporary 16-week closure, The Henry Ford is now welcoming back its members, friends, and fans to Greenfield Village this summer. Hear from Patricia Mooradian, president and CEO of The Henry Ford on what is being done to welcome visitors back safely, the timeline for reopening its attractions, and how it is preventing the spread of the COVID-19 virus. Mooradian will engage in a one-on-one discussion with Sandy K. Baruah, president and CEO for the Detroit Regional Chamber. Participants can submit questions during the discussion.

On today's show: The Bronco returns with a curious launch date. OJ Simpson's birthday. We talk about a number of places around town opening or reopening. The new Milwaukee Caffe walk up window. Tree Runner Adventure Park (and should there be a zip line place in the city?). Kabuki Korean and Japanese. How restauranteur and TV personality Dave Change likes Jet's Pizza.  The Henry Ford and Greenfield Village are reopening. Also, from our last episode, listeners have a couple of statue suggestions for downtown Detroit. Thanks to our members on Patreon who make this show possible: http://www.patreon.com/dailydetroit  

Saturday would have been opening day at Greenfield Village, but that didn't happen because of the coronavirus.  Jim Johnson, Director of Greenfield Village, talked with WWJ's Mike Campbell. 

Shay Pendray may be best known as the host of The Embroidery Studio and Needle Arts Studio and author of The Needleworker’s Companion. Having visited Japan to learn the techniques of Japanese embroidery over 18 years, she is recognized as an expert in this art form. Shay owned Needle Arts, Inc., a group of retail stores in southern Michigan specializing in needlepoint, thread, and Japanese embroidery. She continues to teach needlepoint near her home in Michigan. Shay was a student at Henry Ford’s Edison Institute school (https://www.thehenryford.org/history-and-mission/educational-vision/), which taught children in grades K through 12 from 1929 to 1953. It was located in Greenfield Village (now part of the Henry Ford Museum), which now houses a working weaving studio including an operational Jacquard loom. Shay and her horse, Einstein, participate in a cattle drive in Wyoming each year, as reported in USA Today. (https://www.usatoday.com/story/news/nation/2019/10/15/85-year-old-michigan-cowgirl-still-drives-cattle-across-wyoming/3983391002/) To learn more about Hardanger embroidery, see “Needlework to Do When Loneliness Comes: Anna Anderson’s Hardanger Tablecloth” (https://pieceworkmagazine.com/hardanger-embroidery-needlework-to-do-when-loneliness-comes/) by Laurann Gilbertson, and “A Hardanger Coaster to Stitch” (https://pieceworkmagazine.com/a-hardanger-coaster-to-stitch/) by Joan Leuenberger. Download a copy of the November/December 2012 (https://shop.longthreadmedia.com/products/piecework-november-december-2012-digital-edition) issue of PieceWork to read more about Hardanger in Laurann Gilbertson’s article, “Needlework to Do When Loneliness Comes: Anna Anderson’s Hardanger Tablecloth.”

Welcome to episode 21 of Miracle Ford Podcast! Host John Haggard welcomes back Jim Galvin to the podcast, the General Manager of Miracle Ford in Gallatin. Jim shares exciting insight into how Miracle Ford has become the successful company that it is today, and even more about the future of the company. They also talk about the following topics: Jim’s Upbringing With Father, Jim Galvin Sr.Surprising Family Values That WorkHow to Keep a Family Company Healthy & Alive Miracle Ford’s Biggest MilestoneThe Best Company Advice from Jim’s FatherThe Exciting Future of Miracle Ford Transcript John Haggard 0:02 Welcome to the Miracle Ford podcast where throughout each month you’ll be able to learn the best ways to purchase, lease, service, maintain, accessorize, and also sell your vehicle for the highest resale value possible when you’re ready to do it. You know, we also do discuss vehicle model details, and also the latest technology that makes driving a new vehicle really cool compared to just a few years ago. As always, you can find show notes right here and a transcript, along with the links to content that we do talk about right here on our website, Miraclefordtn.com. Also on Apple podcast, Google Play Podcasts, and on Spotify. Don’t forget to subscribe to the podcast and leave a review on any of those platforms, and share! I’m your host John Haggard. Today’s episode we have the honor of welcoming back Jim Galvin with us. Jim is the general manager at Miracle Ford in Gallatin. Welcome back, Jim! Jim Galvin 0:57 John, thank you. It’s good to be back and look forward to the podcast. And hopefully, the viewers out here will be able to learn a little bit about our milestone that is participating as we speak now. John Haggard 1:09 Yeah, let’s talk about that. Because we understand that Miracle Ford did recently celebrate an important milestone in its history. Tell us a little bit about the milestone and how it was achieved, Jim. Jim Galvin 1:20 Well, and thank you, John. First of all, we are celebrating a milestone. If you think about it, not too many businesses can say, “We celebrated 40 years in business.” When I say 40 years, it’s 40 years since 1980. And plus, not only that, John, it’s family-owned. If you put those two together, it equals success, hard work, commitment, and loyalty to our customers in our community. And believe it or not, it all starts with my father, Jim Galvin Sr., who was the original owner, CEO of Miracle Ford, and now Miracle Auto. And I must say I couldn’t be more proud of what my father has achieved of making the success of the Miracle Automotive Group and we look forward to many years as what he has taught us. John Haggard 2:06 Well, you said Miracle Ford was founded in 1980. You had said, Jim, in an earlier podcast that your father had worked for Ford Motor Company first for I think it was 25 years before founding Miracle Ford in 1980. What do you remember him telling you about what it was like to work for Ford? I would assume he would come home and around the dinner table sometimes talk about “Hey, I was on the road. I went here, I went there” and he would talk about Ford. Jim Galvin 2:34 Well, you said it, John, he was definitely on the road. But dad lived an interesting life when he worked for Ford Motor Company. I can remember a lot of examples. I can remember the time where I first walked into the main headquarters in Detroit, Michigan. And when I first walked in the main headquarters, all I could see were men in blue, pinstripe suits. Everybody was in a blue suit. You think about In a corporate world back then, you would not dare not be in a suit. It just blew me away seeing all these guys in a suit. It sort of freaked me out because I was probably eight or nine years old and I’m thinking, “Wow, Dad, look at these people! They must be really something else.” He walked me around the headquarters because that’s where he worked in Dearborn, and he took me into the conference room. When I walked into this conference room, and you think about me, eight or nine, I had never been to a conference room. This room was absolutely unbelievable! I mean, the conference table was as long as the football field, there were pictures on the wall of Henry Ford, and it was all glass and I’m thinking, “Wow, what do we do here?” My dad said, “This is where it all started. This is where I meet, this why travel and this is what Ford Motor Company’s all about.” Then he walked me outside and we went about a half-mile to a place where Henry Ford designed a museum called Greenfield Village. I thought that was pretty cool because it was a replica of how the American culture and agriculture took place and how Henry started the Model T Manufacture, his plan, how people lived. It’s still there in Detroit. But for me, seeing this for the first time, I’m thinking, “Hey, Dad, this is pretty cool. I’m very impressed.” It was pretty cool, because not only did I see all that, but he worked with famous people. He worked with Lee Iacocca, Ross Roberts, Tom Wagner, and probably one of his best friends from this day is Joe Kathy, who was the CEO and the founder of America Motor. Dad had a great life with Ford Motor Company, he was very corporate, he was Ford Blue. All we could think about it in terms of Ford Blue we mean we bleed Ford. It means nothing but Ford is in our system and from this day and age, he loved it and he brought all those characteristics and ability to Gallatin. That’s how we got to become Miracle Ford. John Haggard 2:35 You know, it must have really been interesting because you’re talking about being eight or nine. And before that, you knew your dad traveled and he was away from home. He wasn’t there every night for dinner, but yet you got to go up there and see, “Well, what does he really do?” And would you say that was sort of a spark for you? Did you sort of think, “When I grow up, this is what I’m going to do.” Jim Galvin 5:29 Well, at that time, No, I did not. Dad did travel a lot. He was gone five days a week, and he came home on weekends. But when he came on weekends, it was all about us. I mean, he made sure that he took care of us, he played with us, he did things that we wanted to do. We ate at the kitchen table, I mean, it was family values, and he regretted being gone for that time. We traveled a bunch and we got transferred around a lot. We lived in four different cities before we bought the dealership in Gallatin here in Tennessee. But most importantly, he knew that he had to do what he did to make his life successful, and also to teach us kids to be successful as well. Looking back, I don’t regret him being gone five days a week, because I knew he made up the difference when he came home on the weekends, and he still found time to coach me as Little League team. He took me to ball games, and we really had a good, good relationship and I did not regret him being gone. I still admire him for all his accomplishments that he did with Ford Motor Company. John Haggard 6:37 Yeah, so let’s talk about some of the life lessons. He would come home like you said he’d be there on the weekend. Things that you remember when you were little that really stick in your mind today. “Well, Dad said this, if you’re going to do that,” for example. Jim Galvin 6:51 Well, I’m going to be honest with you and it might get a little emotional, since the passing of him on November 30. My father was simply the best, John. I mean, he was the rock of our family. He was also the rock of Miracle Ford. He loved life and was devoted to the family, and also God. He came from eight brothers and sisters. His dad was a doctor, and his mother was a devoted housewife. Something that really sticks with me and we try to do today is that every Sunday, my grandfather made a point to have everyone sit at the dinner table on Sunday. So they had dinner every Sunday at the dinner table. To me, that brings a lot of family values. He brought that back to us, as kids growing up, he made it a point that he would cook breakfast every morning for us before we got up and went to church, and that was his deal. He wanted to cook breakfast for us and he wanted to make sure that we sit at the table. He loved the fact of doing that to get to know us better and we get to know him. To me, he brought tremendous family values. That’s something that hopefully I’ll teach my kids and my kids to teach their kids. It was all about family and God, that’s why it’s worked for him, and it’s working for me as well. John Haggard 8:14 What would you say, Jim, if you think back of all the things that your dad taught you above everything else? Was there one thing that really stuck in your mind, it’s sort of like front and center above everything? Jim Galvin 8:27 Probably, tradition. It’s all about tradition in our family. We do things a little bit differently because we’re so close. We always seem to talk about things in our life that represent us the best and God as well. How he taught us through tradition, will hopefully teach us as we go on and teach our kids. He tried his best and I think it all goes back to his ties with Ford Motor Company with those executives. Dad always liked to watch and listen. He always taught me, “Don’t be afraid to do things that you think that you should do.” He called it, “Don’t fake life.” When you don’t fake life, that means, don’t fake, make sure you know how to do it. Don’t be afraid to make mistakes. Sitting with him and working with him for the last, 34 years, he says, “Just listen, and watch. And when you know what you’re supposed to do, go out and do it. Don’t be afraid, make that mistake. Because you are going to make mistakes, but you’re going to learn from those mistakes.” That has stuck with me more than anything else. Because now, since his passing, I’m running the dealership now. I’m always saying to myself, “You know what, what would dad do in this situation?” And I’m saying, “You know what, this is it. What would he do?” And when I sit down and I close my eyes, and I just think it comes clear to me. You know what, John, it really works because I put better decision making because of what he has taught me, and it’s a pretty cool thing, and I thank him every day. I just couldn’t be more proud of the values and the quality of what he’s taught me. John Haggard 10:12 You know, a lot of family businesses, if you look at statistics, don’t make it to the second generation or the third or the fourth, and now you’re on the second generation. What would you say? Because family can be complicated, sometimes. People have different opinions, different ways they want to do things. As you all come together, at the end of the day, is there like one or two keys to success that you would tell someone if they own a family business? Or how do you stay together and how do you come to a consensus and move forward? Jim Galvin 10:43 Communicate. Family Business is hard, It’s very hard. Someone may get their feelings hurt on a situation but the bottom line is, talk about it. Good or bad, you know, we’ve got to stick together because is our business, and we’re the rock. If we start arguing and start doing things that we’re not supposed to do, other people are going to see this. When other people see it, it’s going to break the rock of family tradition and communication. So get it out in the open, and discuss it. Do it from the beginning, don’t wait. Because if you wait, it’s just gonna get worse. So I would say communication is the key to any family business. In this day and age, John, you think 40 years business, there are not really many businesses around that have been here that long or have celebrated 40 years or 50 years. Or family-owned businesses because it’s just changed. I mean, we all see it. In our industry and our family, and with my brother and my sisters, I’m going to be honest with you since the passing of my father we have come closer. We’ve communicated more and we’ve been more open to each other. We say, “You know what, this is what we should do. This is how we should do it.” If it doesn’t work, then we figure out how we’re going to fix it. You know, we talked about it, and we’re talking, we’re communicating, and we’re getting tighter. Even though we’re a close-knit family, but I feel we’re getting stronger, pulled in together. That comes from one thing, that comes from my father upstairs, and he’s looking down on us. I truly believe that’s the whole key is to make sure family communicates because once you break away, then things start to go terribly, and we do not want that to happen. John Haggard 12:38 Yeah, you answered that very quickly. I said, “What’s the one thing? Communicate!” As you said, don’t let it fester, but communicate. So as you look back, Jim, over those 40 years, what would you say some of the milestone moments were some of the big surprises like, “Wow, look at this or look at what we did here or we didn’t think we could go there.” Is anything that sticks out like that were really exciting milestones leading up to 40? Jim Galvin 13:04 Well, if you would have seen our old facility, which was built in 1960. We’ve been in there close to 35 years, with the ceiling with water leaks. I mean, this building was absolutely old. But you know what, we made it our home and people knew where we were. The milestone of us to build a new facility that was probably the biggest, biggest project we’ve ever undertaken. But before that, I would say our accomplishment was the Blue Oval Certification, which is the highest standard of Ford Motor Company with a quality of customer satisfaction. The amount of time, sweat, hardship, and commitment of our employees and us that we had to go to get Blue Oval Certified was an accomplishment. From this day on, we’re very proud of that. We also look back at the best of Sumner County, how we’ve been voted each and every year for the last 10 years as the best Ford Dealership, in our area. We speak highly of that. It’s all due from our people here, our processes and our community involvement. We’re very proud because Gallatin has been an awful good Miracle Forward and Miracle Auto. We like to reach out any way possible to the community and like to thank Him and do special stuff. Without them and without our employees in the commitment that they gave to make us successful for years, we wouldn’t be here, John. You think about the Miracle, I want to talk a little about the Miracle because my father always wanted a dealership, but he did not want it to be called “Jim Galvin Ford,” he wanted something different. When my father and mother got together, they really researched, they’re very religious. They said, “You know what? The perfect word and the perfect scenario would be the name Miracle.” Because they knew Miracle could do so much with that name. People would ask, “Why did you name your dealership Miracle Ford?” Because of the things that we do and how we do it and how we were brought up. It just makes sense and it ties into so many neat things. It’s very clever because dad was very open, but he didn’t want to be in the limelight. That’s why he didn’t want his name, “Jim Galvin Ford.” He wanted something that would truly represent our family values, our community, our religion and most important, “Miracle” came to mind. John Haggard 15:36 So let’s look. It’s been 40 years. Let’s take a lookout with a crystal ball the next 5-10 maybe 20 years, that’s out there? What do you see for Miracle Ford? What’s coming up? Jim Galvin 15:47 I see growth, I see this town booming. Sumner County is the third largest, fastest-growing county in the state of Tennessee. I see electric vehicles becoming more popular, like the autonomous vehicle. I mean, it’s amazing that the manufacturers and what they’re doing. It’s changing, and we’ve got to be on board. Growth, the technology, and we got to change to, we’ve got to make sure we can’t keep doing things the old way. We’ve got to go out and make it better. In 5 to 10 years, you’re gonna see a lot more electric vehicles from Ford Motor Company, along with other manufacturers. I think with the autonomous vehicles, I still we still have a little more time. I see eight 9-10 years down the road before, everybody’s up to speed on that. It’s all coming to that, John. The main thing is Ford is still going to be around, and we’re still going to make them proud. John Haggard 16:43 So as you look at everything that we’ve talked about, over these past 40 years that got you to where you are and what we’ve just now heard about, as you see, the future. Anything we didn’t talk about or does anyone stand out or something that you want to say that I didn’t ask you about? Jim Galvin 17:01 Well, for somebody that wants to achieve 40 years, and they say, “How do you do it?” Customers want to know are you really believable? Do you really actually want to do what you do? Just like my father taught me, he was taught by his executives at Ford Motor Company. It’s amazing when you sit down and you listen, I keep going back to is listening, because I’m a firm believer, just listen to what people tell you, and then do it. And don’t be afraid to do it. If you are, you’re not going to make the next 40 years. Don’t be afraid to make a change either because change is also good. Once you make that change, believe in it, stick with it, and make sure you tell your people, “This is how it’s going to be,” and get them on board. When you get everybody together in that circle, John, it will work. That’s my goal, that’s something I always been taught by my father and from other people for Ford Motor Company. I can honestly say that this business has been such a pleasure and delight and I’m so glad to be part of working for Miracle Ford and for Ford Motor Company. John Haggard 18:07 Jim, let’s say this: Here’s to the next 40 years. Jim Galvin 18:12 John, we’re going to go that way. We’re gonna try really hard! John Haggard 18:16 One more time everybody that’s Jim Galvin, the general manager of family-owned Miracle Ford in Gallatin. And yes, it is a very fast-growing area. Don’t forget to like, share, and subscribe on iTunes, Google Play or Spotify. While you’re at it, leave us a review, that really helps us. I’m your host, John Haggard, and we will see you next time!

WWJ's Roberta Jasina gives us a look at what's going on this weekend, including several hot shows in Detroit, plus Wild Lights at the Zoo and Holiday Nights at Greenfield Village.

Caroline & Maria spend time catching up about Maria’s new job, Caroline’s week in Michigan visiting family, and a special announcement Caroline got from ABC! Later in the episode, we give our opinions on Elle Magazine’s 15 Top Fall Fashion Trends. Feel free to send us stories to drinkoutsidetheboxduo@gmail.com! We always love hearing from you. Intro is "Lucky Day" by www.jinglepunks.com. Nespresso Mexican Blend: https://www.nespresso.com/us/en/order/capsules/vertuo/vertuo-double-washed-robusta-mexican-coffee-pods 16:8 Diet Info: https://www.goodhousekeeping.com/health/diet-nutrition/a27336892/16-8-diet/ Greenfield Village: https://www.thehenryford.org/visit/greenfield-village/ Cotswold Cottage Tea: https://www.thehenryford.org/visit/plan-your-visit/shops-and-dining/cotswold-cottage-tea Scrubbing In with Becca Tilley & Tanya Rad Podcast https://www.iheart.com/podcast/139-scrubbing-in-with-becca-ta-28440719/ Elle Magazine 15 Top Fashion Trends: https://www.elle.com/fashion/trend-reports/a26147021/fall-fashion-trends-2019/ Caroline’s Brandy Melville Blythe One Shoulder Top: https://www.brandymelvilleusa.com/blythe-tank-622p-001.html Argento Vivo Sterling Herringbone Chain Necklace: https://shop.nordstrom.com/s/argento-vivo-sterling-herringbone-chain-necklace/5271107?origin=keywordsearch-personalizedsort&breadcrumb=Home%2FAll%20Results&color=gold Drink Outside the Box Instagram: @drinkoutsidetheboxpodcast Caroline's Instagram: @carolinelawley Maria's Instagram: @marifern_mora

Matt Anderson joined the show to promote the annual Motor Muster at Greenfield Village.

Matt Anderson joined the show to promote the annual Motor Muster at Greenfield Village.

This week's topics - What is a podcast, Zero bar, Slash Fiction, PG rating, Time Travel, Thank God for Penicillin, Ancient toilets, glamour muscles, short shorts, Favorite T-shirts, greatest fears, Kankakee, Greenfield Village, George Bailey/Thomas Edison. Share, review, subscribe! Lobotomy 101 - The dumb podcast for smart people. Anchor: https://anchor.fm/lobotomy-101 Apple Podcast: https://podcasts.apple.com/us/podcast/lobotomy-101/id1461319496 Google Podcast: https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy9hOTgzNDM4L3BvZGNhc3QvcnNz Spotify: https://open.spotify.com/show/1G5r83LoaON0Nv9YqTEY1r Breaker: https://www.breaker.audio/lobotomy-101 Overcast: https://overcast.fm/itunes1461319496/lobotomy-101 Pocket Cast: https://pca.st/Qlg0 RadioPublic: https://radiopublic.com/lobotomy-101-6Bpyax Stitcher: https://www.stitcher.com/s?fid=395511&refid=stpr TuneIn: https://tunein.com/podcasts/Comedy-Podcasts/Lobotomy-101-p1220291/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/dumbpodcast/message Support this podcast: https://anchor.fm/dumbpodcast/support

Warren talks with Brian James Egan about the Civil War reenactors that have been staying at Greenfield Village this weekend. What do they sleep in? What do they eat?

Warren talks with Brian James Egan about the Civil War reenactors that have been staying at Greenfield Village this weekend. What do they sleep in? What do they eat?

This weekend through Monday is the Annual Civil War Rememberance at Greenfield Village. What new events are happening throughout the day? Find out as Warren talks with Jim Johnson the Director of Greenfield Village.

This weekend through Monday is the Annual Civil War Rememberance at Greenfield Village. What new events are happening throughout the day? Find out as Warren talks with Jim Johnson the Director of Greenfield Village.

Stand-up comedian Shane Dials joins Seth and Becky to talk about what's happening in Detroit this week, including the Movement music festival, the Civil War Remembrance at Greenfield Village, and Freep columnist Rochelle Riley's new job.

 On today’s show, Ryan and Howie travel to another of Walt Disney’s inspirational destinations.  This time we are going to visit Greenfield Village and the Henry Ford museum. Henry Ford made it his personal mission to preserve and record America’s technological and cultural progress.  His success in the automobile industry allowed him the assets and the ability to create an exhibit hall that would display inventions and artifacts that told this story of America’s progress. We all know how Walt loved progress and he was an American history buff as well, so this was an obvious place for him and Lilian to visit. Opening in 1933, the museum included many items from Ford’s personal collection.  It varied from automobiles to player pianos, from steam engines to grease pumps. Ford also built  a collection of buildings that spanned behind the museum that he named Greenfield Village.  Most notable of the buildings he built was a replica of Independence Hall. This beautiful museum and village really do an incredible job of telling the story of America’s technological advances. Howie and his wife were fortunate enough to travel to Dearborn, Michigan and follow Walt’s footsteps as they visited the Henry Ford Museum and Greenfield Village.  Howie takes us through this space recalling the highlights and unique items that he and his wife encounter along the way. We really get a sense of what this massive land really encompasses from Howie’s description and we began to see how this place provided many inspirational ideas for Walt and Disneyland.  We also can see how drawing from inspirational places and items can help us in the classroom as well. Many teachers find inspiration in a variety of ways much like Walt did in his travels. We hope you enjoy today’s show and our trip to Greenfield Village.

Jim Johnson of the Henry Ford Museum and Greenfield Village discusses the upcoming Old Car Festival.

Join host Sarah S. Uthoff as she breaks down for you the history and the connections behind Henry Ford's living history masterpiece. Greenfield Village is a living history site that rescued or recreated important buildings all around the country -- and a couple from Europe too. Learn about Ford's plan for the museum indoors and out, Ford's connection with schools, and why "history is bunk." Also learn how Ford's Museum is part of a larger story having to do with Abraham Lincoln, John D. Rockefeller, Harvey Firestone, Thomas Alva Edison, Herbert Hoover, and Walt Disney. Plus, why you need to add the Henry Ford to your list for future Laura Ingalls Wilder trips!

WWJ's Charlie Langton - Slip and fall at Greenfield Village

Henry Ford was more than just an inventor. He was a collector and by the 1920s, he had amassed one of the largest collections of Americana in the world. He decided to display his collection at a museum in Dearborn, Michigan and the plan he laid out featured two separate facilities, one indoor and one outdoor. The indoor facility would tell the story of man's innovation and the outdoor museum would be a village about history. Today, we know this location as the Henry Ford Museum and Greenfield Village. On this episode, we are joined by our listener Bridget Schlack who worked at the museum for a number of years. She will share with us the types of items that are a part of the collection and she will also share some things that are unique in this collection. Some items seem to have attachments to them and this has led to stories of haunting experiences, some of which Bridget has experienced herself. The Moment in Oddity features 1000 Japanese soldiers decimated by crocodiles and This Month in History features SCOTUS striking down laws against interracial marriage. Our location was suggested by listeners Bridget Schlack and Emily Ridener. Check out the website: http://historygoesbump.com Show notes and pics can be found here: http://historygoesbump.blogspot.com/2017/06/hgb-ep-207-henry-ford-museum-and.html Become an Executive Producer and get bonus content and gear: http://patreon.com/historygoesbump Music: Vanishing from http://purple-planet.com (Moment in Oddity) In Your Arms by Kevin MacLeod http://incompetech.com (This Month in History) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/

Menlo Innovations CEO Rich Sheridan had the all-consuming thought during a difficult mid-career in the chaotic technology industry that things can be better. Much better. He had to find a way. His search led him to books, authors, and history, including recalling childhood visits to Greenfield Village every summer. The excitement of the Edison Menlo Park New Jersey Lab served as his siren call to create a workplace filled with camaraderie, human energy, creativity, and productivity. Ultimately, Rich and his co-founder James Goebel invented their own company in 2001 to “end human suffering in the world as it relates to technology” by returning joy to one of the most unique endeavors mankind has ever undertaken: the invention of software. Their unique approach to custom software design, they named it High-tech Anthropology® has produced custom software that delights users rather than frustrating them. The programming team creates the software that works every day without the emergencies that are all too common in the tech industry. The process itself is so interesting that almost 4,000 people a year travel from around the world just to see how they do it. Many spend a week or more studying “The Menlo Way” being taught by the Menlonians who love to share their experience and knowledge. What you’ll learn about in this episode: Rich’s background Menlo Innovations’ joyous culture that people come in the thousands every year to witness Why you need to turn your sights outward to who you serve and deliver joy to them Why Menlo has its employees work two to a computer and bans the use of earbuds How Menlo simulates the work environment during the interview process Why Menlo doesn’t even look at resumes The three-week paid trial new hires at Menlo enter into The tower of knowledge problem that becomes a prison on knowledge problem in the IT industry and what Menlo does about it How Menlo systematically gives each other feedback The one meeting Menlo has every day (and why they avoid other meetings at all costs) Why the Menlo team doesn’t even look at email on vacation Why staying the same is riskier than growing Ways to contact Rich: Email: rsheridan@menloinnovations.com Website: menloinnovations.com Book: “Joy, Inc.: How We Built a Workplace People Love” Twitter: @menloprez

On this week's podcast gives good advice on how to save money on parking while you are on vacation. Zee talks about the new theme park at Universal Orlando, Volcano Bay. Get ready to SPLASH! On Getting Around Jerry Nordun explodes Greenfield Village and Mari Van Dyke Re-Discovers America via Henderson, NC. Jay Lawrence share his adventures with the new improved TSA.

While listening to my podcast interview with Rich Sheridan, you will get an innovative perspective on people, culture and design from one of the top organizational leaders and business builders in the US today. I am fascinated with people who have the enormous courage, heart, vulnerability it takes to actually do things differently (in Rich’s case, radically different). Whether you are a business IT leader employed by a company, or an entrepreneur. Rich and I cover equally cover the two, because he has had massive success with both. This discussion is a master- class. I felt like he was speaking to me personally on how to think about my own company and my own teams. I trust his message will be equally ring true for you. Subscribe to my Exponential Innovation Insider Newsletter. Make sure to check out the show notes page at redzonetech.net/podcast where you can connect with him via twitter. About Rich Sheridan Rich Sheridan got started as a kid programmer in 1971. He is the author of Joy, Inc. He is a Michigan graduate BS Computer Science + MS Computer Engineering. He has never shied from challenges, opportunities nor the limelight. While his focus has always been around technology, his passion is actually process, teamwork and organizational design, with one inordinately popular goal: the Business Value of Joy! He is an avid reader and historian, and his software design and development team at Menlo Innovations didn't invent a new culture, but copied an old one ... Edison's Menlo Park New Jersey lab. Henry Ford's recreation of the Menlo Park Lab in Greenfield Village was a childhood inspiration! Some call it agile, some call it lean … Rich and his team call it joyful. And it produces results, business and otherwise. Six Inc. magazine revenue growth awards, invites to the White House, speaking engagements around the nation, numerous articles and culture awards and so much interest they are doing a tour a day of the Menlo Software Factory™. Major Take-Aways From This Episode: How to handle the chaos of software development with process and culture, The process of installing a culture of delight into your teams, His version of instilling accountability and service, The concept of team flow, One simple phrase to disarm every naysayer ever again. Read full transcript here. How to get in touch with Rich Sheridan email - RSheridan@menloinnovations.com LinkedIn Twitter Website: Menlo Innovations Blog: Menlo Blog Book: Joy Inc.: How to Build a Workplace People Love Video: Joy Inc.| Rich Sheridan - keynote at the 2014 VitalSmarts REACH conference. Entrepreneurship Hour Talk - Michigan Engineering, The University of Michigan College of Engineering Richard Sheridan's Recommendations: Extreme Programming Explained: Embrace Change - Kent Beck The Five Dysfunctions of a Team: A Leadership Fable - Patrick Lencioni Getting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty - Patrick Lencioni Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior - Vital Smarts Influencer: The New Science of Leading Change - Vital Smarts Leadership and Self-Deception: Getting Out of the Box - Arbinger Institute The Anatomy of Peace: Resolving the Heart of Conflict - Arbinger Institute IDEO Website - global design company creating positive impact through design This episode is sponsored by the CIO Scoreboard, a powerful tool that helps you communicate the status of your IT Security program visually in just a few minutes. Credits: * Outro music provided by Ben’s Sound Other Ways To Listen to the Podcast iTunes | Libsyn | Soundcloud | RSS | LinkedIn Leave a Review If you enjoyed this episode, then please consider leaving an iTunes review here Click here for instructions on how to leave an iTunes review if you're doing this for the first time. About Bill Murphy Bill Murphy is a world renowned IT Security Expert dedicated to your success as an IT business leader. Follow Bill on LinkedIn and Twitter.

As the world celebrates the 150th birthday of Henry Ford, World Footprints takes you to the place where automobile history was made and beyond. Today we'll explore the treasure trove of history and culture in Michigan -- a State that both Ian and Tonya call home. We'll start our tour of the Great Lakes State in Mecosta County in Mid-Michigan where you’ll meet descendents of the “Old Settlers”—a group of twelve African-American families, including Tonya's family, who migrated by underground railroad and wagon train from Canada and Southern and Eastern states to settle in Western Michigan. Then we'll travel to the Southeast suburbs of Dearborn and Grosse Point where you’ll experience the Henry Ford and Greenfield Village as we share an audio history of American ingenuity. Finally, you’ll take a step back into history and experience what it was like to live the life of an auto baron as we visit the regal Grosse Pointe home of Henry Ford’s only child, Edsel Ford. We dedicate this broadcast to our dear father, Lonnie D. "Boogie" Johnson--a man whose wonderful legacy will live on forever.

The Henry Ford: Henry Ford Museum, Greenfield Village, Ford Rouge Factory Tour

The Henry Ford: Henry Ford Museum, Greenfield Village, Ford Rouge Factory Tour