Podcast appearances and mentions of Lincoln Continental

Step into a treasure trove of rare stories, photos, and audio clips as Bill Scherkenbach shares his decades with Dr. Deming. From boardrooms to sleigh rides, discover the moments, minds, and memories that shaped modern quality thinking, told by someone who lived it. A powerful blend of insight, humor, and history you won't want to miss. (You can see the slides from the podcast here.) TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we dive deeper into the teachings of Dr. W. Edwards Deming. Today, I'm continuing my discussion with Bill Scherkenbach, a dedicated protégé of Dr. Deming since 1972. Bill met with Dr. Deming more than a thousand times and later led statistical methods and process improvement at Ford and GM at Deming's recommendation. He authored 'The Deming Route to Quality and Productivity' at Deming's behest and at 79 is still championing his mentor's message. Learn, have fun, and make a difference. Bill, take it away.   0:00:41.2 Bill Scherkenbach: Well, thank you. Thank you, Andrew. It's an honor to be asked back. Many places don't.   0:00:48.7 Andrew Stotz: I really enjoyed our first discussion, and particularly towards the end of it, it got a little personal and emotional, and I appreciate that you shared your journey. That was amazing.   0:01:00.9 Bill Scherkenbach: Thank you. Thank you. It is personal.   0:01:05.2 Andrew Stotz: Yeah.   0:01:05.4 Bill Scherkenbach: But today, along that wavelength, I brought some pictures or photos and letters and audios of my association with Dr. Deming. So, if you might bring them up, we can start the commenting.   0:01:27.9 Andrew Stotz: Wonderful. Well, hopefully you see a screen now up.   0:01:34.8 Bill Scherkenbach: Yes. Yep.   0:01:35.8 Andrew Stotz: Okay. And for the audience, just to let you know, for the listeners, we're going to show these and I'll try to explain a little bit about what we're talking about because you're not going to be able to see the pictures. But the first thing is the title is An Insider's View of Deming. Learn, have fun, make a difference. And we see a great picture on the left-hand side, and then I threw in a picture of a Lincoln Continental, which we're going to talk about later, which is kind of fun. But maybe you can take it from there, Bill.   0:02:07.2 Bill Scherkenbach: Yeah. Well, we can talk a little bit later on on that, but this is a picture of me and my wife, Mary Ellen, with Dr. Deming having fun. We were at a restaurant in Northville called Elizabeth's, and it's something that he enjoyed to do just about every evening.   0:02:31.3 Andrew Stotz: Great. Well, what a kickoff. So let's go to the next one. And you guys all look great in that photo.   0:02:38.2 Bill Scherkenbach: Thank you. Thank you. Thank you. Yeah. This is a letter that I received from Dr. Deming back in May of '85, auspicious because the letter dated 13 May, that's my birthday. But for those who cannot read it, should I read the letter for you?   0:03:05.2 Andrew Stotz: Either you or I can read it for you. You tell me.   0:03:08.3 Bill Scherkenbach: Okay. Well, yeah. Why don't you read it?   0:03:10.9 Andrew Stotz: Okay. So, the letter is addressed to a particular person. It says, this is written by Dr. Deming, this acknowledges your kind letter of the 29th April. He that depends solely on statistical process control will be out of a job in three years. The record is clear, the record is clean, no exceptions. A whole program of improvement of quality and productivity is necessary, and it requires that top management learn what their job is. No part of the program will by itself suffice. Your letter does not describe your program, hence comment is difficult. I am happy to learn that Bill Scherkenbach will work with you. His achievements are renowned. He is excelled by nobody. I am sure that you will follow his guidance, not only while he is there with you, but from that then on out. I send best wishes and remain yours sincerely, W. Edwards Deming.   0:04:19.2 Bill Scherkenbach: Yes. I did spend a week with this organization, and as Deming said, and in many, many cases, the local management or local part of the organization get very enthusiastic, but the top management did not buy in. And so very little happened there, unfortunately.   0:04:53.9 Andrew Stotz: Yeah. And I missed that the top right-hand corner in handwritten, it says Portland, 20 May 1985. Dear Bill, I neglected to hand this to you in San Francisco, W. E. D.   0:05:08.1 Bill Scherkenbach: Yeah. We went to, we. Dr. Deming and I were in San Francisco to meet with Shoichiro Toyoda and his wife. It was a social call. Shoichiro was in town. I don't know where his brother Tatsuro was. Tatsuro headed up NUMI, but Shoichiro was head of it all and was in the US. And wanted to just have a dinner with Dr. Deming. I'm embarrassingly cloudy. We met in a hotel and I can't tell you which one, but it was a nice, relaxing dinner. The English was a bit stilted, but Soichiro wanted to have a dinner with Dr. Deming and to express his appreciation.    0:06:31.3 Andrew Stotz: And he was a titan of industry at the time and in 1985 was really making a beachhead and a real expansion into the US market. Why did he want to meet with Dr. Deming? What was the connection there? Maybe for those that don't know.   0:06:55.2 Bill Scherkenbach: He was in town and Deming was nearby in town and just wanted to express his appreciation. I guess, Tatsuro, his brother wasn't there, and Tatsuro headed up NUMI, the partnership between GM and Toyota. But Shoichiro was there and just wanted to express appreciation.   0:07:35.1 Andrew Stotz: Great. Okay. So shall we continue on?   0:07:40.0 Bill Scherkenbach: Yeah. We have a Where is Quality Made? Famous talking from Dr. Deming, and hopefully the audio translates well.   0:07:55.3 Andrew Stotz: Yes, we'll see. Let's go.   0:07:59.5 Speaker 3: Where is quality made, Andrew, in the top management? The quality of the output of a company cannot be better unless quality is directed at the top. The people in the plant and in the service organization can only produce and test the design a product and service prescribed and designed by the management. Job security and job are dependent on management's foresight to design a product and service to entice customers and build a market.   0:08:31.6 Andrew Stotz: So where did that come from? And tell us more about that.   0:08:36.2 Bill Scherkenbach: Well, I'm not exactly sure which particular seminar or meeting that was, but over the years I have, have, we've made a number of audio recordings and videos of Dr. Deming in his meetings. And so we're looking to get them to the Deming Institute so they can process them and distribute.    0:09:11.8 Andrew Stotz: And why is this so important? He's talking about quality is made at the top where we can see many people think that quality is made by the worker. Do your best. Quality is your responsibility. Tell us more about why you wanted to talk about this.   0:09:32.9 Bill Scherkenbach: Well, it's a common, it's a common, very common mistake. He learned back in 1950, and I think I mentioned it in our first talk, that he gave a number of courses at Stanford during the war and people learned SPC. But when the war was over, over here, because management didn't buy in, nothing really happened. And he learned in his visit in 1950 when he was able, as we said, Mr. Koyanagi was able to get a meeting, a number of seminars done with top management in Japan after the war. And he thought that that, he saw that that actually did make a difference, that management was absolutely key. And in every one of his seminars, he would make, he would make  this point, that quality is made at the top.   0:10:54.0 Andrew Stotz: And what was interesting is that, of course, the Japanese senior management, were very receptive. It's many times the case that Deming may have interacted with some senior management at the top of a company, but they weren't receptive or willing to implement what he's talking about.   0:11:12.6 Bill Scherkenbach: Yeah. I think I mentioned last time that you need maybe a significant physical or logical or emotional event. And Ford lost a few billion dollars and was then looking, is there a better way? Japan lost a war, and the tradition over there is to perhaps listen to the conqueror. But MacArthur was very astute, my understanding, that you're not going to go in and replace the emperor and really mix the place up from what their culture is, which is very, very, very astute, in my opinion.   0:12:11.4 Andrew Stotz: Okay. So let's continue. And we see a document now up on the screen and a diagram. And maybe you can explain this one.   0:12:24.8 Bill Scherkenbach: Yeah. This is one of the foils, as he called them, that he wrote on his lantern, which is the overhead projector for all the young people. And making another very, very important point. And that is, he's quoting John Tukey, "the more you know what's wrong with a figure, the more useful it becomes." And he also, at various times, would, would, would talk about George Gallup. And Gallup was his friend. And George Gallup would say that unless you've gone through the slogging of collecting data, you shouldn't be too quickly using data or analyzing data. Because if you go to collect it, you know that some people just aren't there. And this is primarily survey stuff that Gallup was talking about. But Tukey was talking about anything. And Deming, along the way, with his learnings from Shewhart, what I've developed is based on Deming's questions come from theory, created a theory, question, data, action cycle, similar to a PDSA. And so that you need to know what the question was before you can use the data. And Dr. Deming's example was you can't use manganese dioxide for just anything. If it's really, really critical work, then you need to know what's in it that could contaminate it or interact with the other chemicals that you're trying to mix it with. Hugely important in chemistry, hugely important anywhere. And he talked, yes, we do have some audio from Dr. Deming talking about another analogy, on I can't even wash the table unless you tell me what you're going to use it for.   0:15:24.0 Andrew Stotz: I remember watching a video of this with him, with Robert Reich, I think it was, being interviewed. And it was such an impactful thing because I always thought you just tell people what to do and they go do it. And so let's listen to the audio. I'm going to play it now. One second.   0:15:42.6 Speaker 3: I can teach you how to wash a table, teach you how to rub, scrub, use brushes, rags. I'd be pretty good at it. But you know, I could not wash this table suppose you told me my job is to wash this table. I have no idea what you mean. There's no meaning to that. You must tell me what you're going to use the table for. I want to see a flow diagram, work moving. Here I am. My job is to wash this table. I do not understand what you mean. Wash this table. There's no meaning to that. I must know what you're going to use the table for, the next stage. What happened to the table, next stage, in the flow diagram? You want to put books on it? Well, it's clean enough for that now. To wash the table, I just go through it from just here, make a look at it. If I work a little, good enough. If I clean enough to eat off of it, well, it's good enough now. Or use it for an operating table? Oh, totally different now. Totally different. Now I scrub it with scalding water, top, bottom, legs, several times. I scrub the floor underneath for some radius. If I don't know the next stage, I cannot wash the table.   0:17:28.8 Andrew Stotz: Tell us your thoughts on that.   0:17:31.5 Bill Scherkenbach: Yep. Yep. Well, again, my theory, question, data, action cycle, if you're asking a question, you, you, if you can, and there are some confidential considerations, but if you can, you need to tell the people who are trying to answer the question what you're going to do with it. And so if you want the table washed, tell them you're going to just eat off of it or assemble microchips on it. If you, so that's the responsibility of the manager or anyone who is asking the question. So if you want to improve your questions, you got to go back up and think of, well, what's my underlying theory for the question? If this, then that, that prompts a question and the circle continues. And if you, the only reason to collect data is to take action. Both Eastern and Western philosophers absolutely have said that for centuries.   0:18:55.2 Andrew Stotz: Yeah. What's interesting, I didn't hear him say it in any other cases when he was talking about the next stage. I did hear him say before, like, what's it going to be used for? But you could hear when he's talking about the next stage, it's saying to me, that's saying the responsibility of management is looking at the overall system and communicating that and managing that, not trying to, you know, just give some blind instruction to one group, one team, one person without thinking about how it all interacts.   0:19:29.9 Bill Scherkenbach: Absolutely. Absolutely. But in the local aspect of, well, some question answers are not so local, but it's what the question asker's responsibility to let the people know what they're going to use the data for.   0:19:51.9 Andrew Stotz: Yep. Great lesson. All right. So now I've got a interesting picture up on the screen here. We have Dr. Deming and there's John Turkey, Tukey how do you say his last name?   0:20:05.6 Bill Scherkenbach: John Tukey, T-U-K-E-Y, yep. George Box and Sir David Cox. Anyone in the statistics arena knows them. We also had Stu Hunter and I believe John Hunter was there. They're not in the picture. I took the picture. But we were at Meadowbrook, which is, which is, on the old Dodge estate where Oakland University is near Detroit. And had a, we called the meeting to discuss the importance and the various perspectives of enumerative and analytic. Now, each of these men, Box, Tukey, and Cox, and all of them, all of us in the university, quite honestly, were brought up with enumerative methods. And so your standard distributional stuff and T-tests and whatever. And Deming and Tukey realized the importance of being able to not just take action on the sample, but the cause system, the system that caused the sample, or the process term, in process terms. So yeah, John Tukey was strangely enough, well, not strangely enough, but came up with a graphical method to look at data called the box and whiskers plot, with George Box standing next to him, but it's not that George didn't shave. But Tukey, very, very well known for graphical methods.   0:22:24.2 Bill Scherkenbach: George, well known for experimental methods. One of the Box, Hunter and Hunter book on statistical design of experiments is legendary. And Sir David Cox, logistic regression, which is hugely, strangely, well, not strangely enough, but huge nowadays, very important in AI, in how you would be looking to teach or have your model learn what it is that you would like them to learn to look for. So each of these gentlemen, very, very much a pinnacle of the statistical career. We were very, in a large company like Ford, we were very lucky to be able to make big meetings like this, or meetings with very influential people happen.   0:23:38.9 Andrew Stotz: Yeah. That's got to be amazing because I think when most of us listen to Dr. Deming and all that, we get a lot of what he says. But I would say that the statistical aspect and his depth of statistical knowledge is what many people, you know, it's hard for many Deming followers to deeply connect with that. And I think even myself, having, you know, read everything, listened to him, learned as much as I can, the best that I probably come up with is the idea that once I started understanding variation, one of the things I started realizing is that it's everywhere and it's in everything. And I didn't understand...   0:24:27.3 Bill Scherkenbach: Well, I still have the cartoon of a popcorn maker that was very surprised when he said, "They all popped at once." And his popcorn stand has blown up. So yeah, variation is everywhere, a lot or a little. And the thing is that you need to be able to take appropriate action. Sometime, I can remember, I can remember Bob Stemple asking me, "What did I think of the Shainin methods, Dorian Shainin, and technical approach?" And I wrote back to him and I said, "It's no better or worse than any of the other methods we don't use here at GM." The point is, all of these methods are better than Bop-A-Mole. And one of the things, well, one of the things that concerns me is that in these tool areas, and Deming's counsel to me long ago was he remembers the fights that the technical people, the statisticians in the quality profession, would have over which one is a tenth of a percent better or more effective doing this and that. And they would publicly argue, and Deming said, "Stop. It confuses management because they don't have a clue and they're staying away from all forms of quality." So, you, and I don't know the solution in this day and age where everyone is connected. But all of these methods have their strengths and weaknesses, but you have to have the savvy to figure out which one to use to help you improve. All of, each of these four were great teachers, and I have a comment from Dr. Deming on that.   0:27:11.7 Andrew Stotz: And just in wrapping this up, it's like, I think one of the things that you realize when you see this one and what you're talking about, what I realize is what a powerhouse Dr. Deming was in the area of statistics. And in some ways, it's kind of like seeing a rock star that you love to listen to and that rock star is great. And then one day on a Sunday, you go to the church and you see he's a reverend and a very solemn man who is a very, very devout devotee of Christianity and something. In some ways, that's the way I feel when I look at this, like, wow, just the roots of the depth of that is so fascinating.   0:28:03.2 Bill Scherkenbach: As you mentioned that, I'm thinking back, we were in Iowa and one of the professors there, and I forget his name, but you're right. Deming was held in awe and he was riding in the backseat. I'm driving and this professor is beside me and Dr. Deming said something and I said, how do you know? And the guy thought the world was going to come to an end that I dared ask the master, how did he know? Well, it, it, it ended up fine.   0:28:52.9 Andrew Stotz: That was the question he was trying to teach you to ask.   0:28:55.3 Bill Scherkenbach: Absolutely. You don't accept it at face value.   0:29:02.2 Andrew Stotz: So we got this other slide now. It says, what do you mean by a good teacher? Maybe you want to set this up and then I'll play the audio.   0:29:10.7 Bill Scherkenbach: Yeah. This was one of his favorite stories when he studied under Ronald Fisher, who is the big godfather of statistics, well, relatively modern stuff. So, Fisher was there at University College, as Deming will describe, and Deming wanted to know, and this is where a number of you will have recognized, he wanted to know what great minds were thinking about.   0:29:56.7 Andrew Stotz: All right. I'm going to play the clip right now.   0:30:00.2 Speaker 3: What do you mean by a good teacher? I taught with a man, head of a department. The whole 150 students spellbound him, teaching him what is wrong. And they loved it. What do you mean by a good teacher? Holding students spellbound around him. What do you mean teaching them something? I've had a number of great teachers. One was Professor Ronald Picker, University of London, University College I should say, part of the University of London. In London, 1936, no teaching could be worse. A lovable man, if you tried to work with him, could not read his writing, could stand in the way of it, room was dark and cold, he couldn't help the cold, maybe he could have put some light in the room, make mistakes, Professor Paul Ryder in the front row always helped him out. He'd come in with a piece of paper in his hand the ink not yet dry, talk about it. Wonder why the room was full of people from all over the world. I was one of them. Made a long trip, at my own expense, to learn, and we learned. We learned what that great mind was thinking about, what to him were great or important problems today.   0:31:45.9 Speaker 3: And we saw the methods that he used for solutions. We saw what this great mind was thinking about. His influence will be known the world over for a long, long time. He would rated zero by most people that rate teachers. Another teacher that I had was Ernest Crown at Yale, very poor teacher. We'd get together afterwards, some of us, and try to figure out what he was teaching us. He was not even charismatic the way Ronald Fisher was, but we learned. We learned what that great mind was thinking about, what he thought was the problem. We learned about perturbation. His work on lunar theory will be a classic for generations. We learned. Worst teacher there could be, but we learned.   0:32:49.0 Andrew Stotz: Wow. Tell us more about that.   0:32:53.6 Bill Scherkenbach: Well, he also had a similar story because, from great teachers at NYU, and that's where I first met him and learned from him. He was my teacher, but NYU had a, they had nominations for great teachers. And Deming was able to convince, and I forget who was the, Ernest Kurnow was the dean, and he convinced the dean to wait 10 years before you survey any of the students. And the question was, did any teacher you have really make a difference in your life? And he was able to get that done or get that process agreed to, and it was for the better because in, and I don't want to... I mean, every generation has said this new generation is going to hell in a handbasket, I mean, that for forever. That's nothing new. But what's popular, it's great to be entertained, and as he said, teaching what is wrong. And so did someone make a difference in your life? And not surprisingly, Deming was one of the people selected as a great teacher from NYU Graduate Business School.   0:35:15.4 Andrew Stotz: So that's your review after 50 years after the course, huh?   0:35:21.6 Bill Scherkenbach: Yeah.   0:35:24.5 Andrew Stotz: Yeah. And so the point is that, let's separate popularity from original thinking. And also he highlighted the idea that some teachers may not come across very organized, very polished. They may need assistance to help them clarify what they're trying to get across. But just because they're kind of a mess in that way, doesn't mean they're not thinking very deeply. In fact, it may be a sign that they're thinking very deeply about it.   0:36:01.9 Bill Scherkenbach: Yeah. Now, again, remember, and I know it's a broad brush, but Deming was eminently logical. Crosby would have loved it. Wine and cheese parties showed Juran more physical. And so I think Deming's preferences there, the key to his statement is teaching what was wrong. Some people get excited in class for a variety of reasons, but the key is what are you teaching? The method depends on the ability of the teacher to connect to the students and actually teach. So it gets you back to physical, logical, and emotional. But for Deming, Fisher struck a chord with him.   0:37:09.9 Andrew Stotz: Yeah. And I think for the listener, the viewer, think about some teacher that really made an impact on you. And it could be that there was a teacher that was able to connect with you emotionally.   0:37:25.2 Bill Scherkenbach: Absolutely.   0:37:26.7 Andrew Stotz: So there's different ways. But I think of Dr. Deming wasn't a teacher of mine in university, but at the age of 24 to learn from him was definitely a teacher that left me with the most to think about. And I would say there was one other teacher, a guy named Greg Florence that was at Long Beach City College who taught me argumentation and debate. And he also really encouraged me to join the debate team, which I really couldn't because I didn't have time because I didn't have money and I had to work. But he really saw something in me, and now I love to teach debate and helping young people construct arguments. And so for all of us, I think this idea of what do you mean by a good teacher is a great discussion. So, love it. Love it. Well, we got another picture now. Speaking of teaching, the City University of New York is in the backdrop. Maybe you can set this one up.   0:38:27.0 Bill Scherkenbach: Yeah. This was a one-day, maybe one and a half with some pre-work, but essentially a one-day meeting in New York that was able to gather some of the top educators in the US, the head of the schools in California. There were some folks from Chicago. We had, as I mentioned, Albert Shanker, who was head of the American Federation of Teachers, was sitting right beside me. Other teacher organizations and education organizations. And we got together for a very meaningful thing. We got together to try and determine what is the aim of education in America. And it turned out that everyone was looking for their mic time, and we couldn't even agree on an aim for education in America. And if you can't agree on an aim, your system is everyone doing their best, and it's all, there's not too much progress, except locally or suboptimally.   0:40:02.3 Andrew Stotz: Yeah. That's a good illustration of the concept of best efforts. Dr. Deming often talked about best efforts. And here you're saying, without an aim, everybody's going to just go in their own direction. And it reminds me of a story I tell people in relation to management, which was that I had a really great boss many years ago in the field of finance research in the stock market. He was very brilliant, and he hired really good analysts. I was surrounded by the best. But he never once really brought us together to say, this is our aim. And so what ended up happening was that each person did their best, which was very good as an individual, but as a group, we never were able to really make an impact. And I explain that to my students nowadays, that I believe it's because he didn't set an aim and bring us together for that.   0:41:09.1 Bill Scherkenbach: Now, one of the, I mean, one of the things Deming very predictably talked about, as I recall, is the grades and gold stars, which were part of his forces of destruction. And the education is the way we approach education here was part of that, even before people get to get beat further down by corporate and other organizational stuff. And the grading and gold stars, I don't know how much that was, that criticism was appreciated. But everyone had a chance to talk. And in my opinion, not too many people listened.   0:42:09.3 Andrew Stotz: Now, the next one is titled Mongolian Rat. What the heck, Bill?   0:42:17.1 Bill Scherkenbach: Well, this is part of teaching what good teaching would be. You've got to listen. It's one of my favorite stories of his.   0:42:30.3 Andrew Stotz: Well, let's roll the tape.   0:42:33.3 Speaker 3: I met a professor in New York. He was a surgeon, professor of surgery. He did gave out some marble, had plenty. One student in the class, he told them describe the surgical procedure on the jaw in which a certain breed of Mongolian wrap was very helpful. The rat, the flesh right down the bone cleaner than a surgeon could do it. Very important wrap. Describe it in details to the listeners and students. On examination, one, the question was to describe the surgical procedure by use of the Mongolian rat. Plenty of students gave him back the same marbles that he doled out. He described it in exactly the same words that he described it. He flunked them all, all the time. One of them said, my dear professor, I have searched the literature. I've inquired around in hospitals and other teachers, I can find no trace of any such procedure. I think that you were loading us. He laughed. He had to take a new examination. He gave them back the same marbles he doled out to them. He wanted to think.   0:43:55.0 Andrew Stotz: Marbles. I haven't heard that expression. Tell us a little bit more about what you want us to take from this.   0:44:02.6 Bill Scherkenbach: Well, I think it's pretty self-explanatory. His comment on education that teachers are handing out marbles and pieces of information, not necessarily knowledge, and the testing, you're expected to give them back what the teacher said instead of how can you process it and put it in the context of other things, as well as, I mean, maybe not in the early grades, but in the later ones, you need to be able to look at various perspectives to see who has this opinion and that opinion. And unfortunately, today, that discourse is nicely shut down.   0:45:07.3 Andrew Stotz: At first, when I heard him saying marbles, I thought he was kind of using marbles as a way of kind of saying pulling their legs, but now I understand that he was trying to say that he's giving something and then the students give it back.   0:45:24.1 Bill Scherkenbach: Yeah. Yeah. Yeah.   0:45:26.0 Andrew Stotz: Okay. Mongolian rats.   0:45:31.0 Bill Scherkenbach: Yep. Yep. So we go from learning to having fun, and here's a picture of our statistical methods office at Ford.   0:45:48.1 Andrew Stotz: And you're sitting in a sleigh? Is that what's happening there?   0:45:50.0 Bill Scherkenbach: We're sitting in a sleigh, yes, at Greenfield Village, which is where the Henry Ford Museum is, and it happened to snow, so we've got the, we've got the horse-drawn sleigh, and I was listening to your first interview of me, and I want to deeply apologize. It's Harry Artinian, and so from the left, you've got Ed Baker and Bill Craft and Pete Jessup, Harry Artinian, Narendra Sheth, Dr. Deming, Debbie Rawlings, Ann Evans, my secretary, uh ooooh, and the gentleman who worked with Jim Bakken, and then me. So, we were working and decided to have a good lunch.   0:46:58.5 Andrew Stotz: And it's a horse-drawn sleigh. And I wasn't sure if you were pulling our leg here because you said, I'm second from the far right. First from the far right, to me, looks like the horse.   0:47:09.0 Bill Scherkenbach: Yes. That's the horse's ass. Yep.   0:47:14.6 Andrew Stotz: That's a big one.   0:47:16.1 Bill Scherkenbach: It is what it is.   0:47:18.7 Andrew Stotz: Yep. Okay. Next one. Who's Sylvester?   0:47:22.3 Bill Scherkenbach: Sylvester is my son's cat. And this is one of the times Dr. Deming was in my home. And he sat down in my office at my home. And Sylvester saw a good lap and he jumped up on it and took it. And as I said, I couldn't tell who was purring louder. They both were content.   0:47:52.7 Andrew Stotz: Yeah. That looks beautiful.   0:47:55.4 Bill Scherkenbach: Yeah. It was very, very peaceful. Another fun thing, after a long day of work at Ford, we would go to Luigi's restaurant in Dearborn. I think there was a Dearborn Marriott, a big hotel. I don't know if it's there now. But that's Larry Moore, director of quality, next to Dr. Deming and me. I had a mustache back then.   0:48:30.4 Andrew Stotz: Yes. And we all loved soft serve ice cream.   0:48:34.0 Bill Scherkenbach: Soft serve ice cream. Yep.   0:48:38.0 Andrew Stotz: Yep. All right. Star-Spangled Banner.   0:48:40.9 Bill Scherkenbach: Yep. Now we're at one of my earlier houses in Northville. And Dr. Deming had written a new tune for the Star-Spangled Banner because it was an old English drinking song, Anna, the what? The Anacrocronistic Society. And he thought it was just too bawdy. I mean, you're an unsingable, except if you're drinking. So he rewrote the music for the Star-Spangled Banner. I have a copy of it here. But he, my son Matthew, my oldest son Matthew, we had just gotten one of those first Macs from Apple, Macintosh. And it had a very elementary music thing. So he put the notes that Deming had handwritten. And we put it in there and it played the tune. And so Deming was playing on our piano the Star-Spangled Banner.   0:50:04.7 Andrew Stotz: So he had a musical talent.   0:50:10.8 Bill Scherkenbach: Oh, yeah. He was a very serious study of, a student of music. Very much so. He wrote a complete Mass. He was a high church Episcopalian. And he wrote a complete Mass of the Holy Spirit with all parts. So, very much a student of music.   0:50:41.8 Andrew Stotz: And how did his religious beliefs, like Episcopalian, as you mentioned, how did that come across? Was he a person who talked about that? Was he a person that didn't talk about that? Like, how did that come across?   0:50:59.2 Bill Scherkenbach: It was more of a private thing. But then again, on every one of his books, he would begin a chapter with some quotation from different books. And many of them were from the Bible. I can remember one time in London, I'm Catholic, and so we were celebrating the St. Peter and Paul that Sunday. But he was in London and he was at St. Paul's and they weren't giving Peter any traction. But he looked up and he said, yep, you're right. It was both of those saint days.   0:51:58.3 Andrew Stotz: All right. Next one, Drive Out Fear.   0:52:01.8 Bill Scherkenbach: Oh, yeah. This was Professor Arnold. And we were having lunch in the Ford dining room, one of the Ford dining rooms. And Dr. Deming wasn't too happy of what Professor Arnold was talking about. And Professor Arnold didn't look too happy either. So, I framed the picture and put Drive Out Fear underneath it and hung it in my office. And Deming came and looked at it and smiled.   0:52:46.5 Andrew Stotz: And what was the background on Professor Arnold? And in this case, did they have opposing views or was it a particular thing or what was it that was...   0:52:58.4 Bill Scherkenbach: I don't remember the particular conversation, but Professor Arnold was head of the statistics department at Oakland University. And Ford had an agreement with Oakland University that we established a master's degree in statistics, according to Dr. Deming's viewpoint on enumerative and analytic. And no, he was very, very capable gentleman. I mean, one of the things Dr. Deming mentioned to me is if the two of us agreed all the time, one of us is redundant. So there were always discussions. This is just a snapshot in time.   0:53:52.3 Andrew Stotz: I love that quote, that one of us is redundant. That's powerful, powerful.   0:53:59.4 Bill Scherkenbach: Absolutely. Yep. This is another having fun after learning in... There were a number of restaurants we went to. He particularly liked Elizabeth's,   0:54:16.1 Andrew Stotz: And how was their relationship? How did he treat your lovely wife?   0:54:22.5 Bill Scherkenbach: Oh, I mean, very lovingly. I mean, I don't know how to describe it, but one of the family.   0:54:36.2 Andrew Stotz: Yeah. He seemed from my observation, like a true gentleman.   0:54:42.5 Bill Scherkenbach: Absolutely. Absolutely.   0:54:46.0 Andrew Stotz: Well, here we come to the Lincoln that we started off with. This is a great picture too.   0:54:51.4 Bill Scherkenbach: Yeah. That's a picture I had. It wasn't a Hasselblad, but it was a two and a quarter frame. And I had black and white film in it, but this is one of a number of pictures I took of him at the Cosmos Club. I think it was a very good picture. And in any event, it was blending learning and having fun.   0:55:19.7 Andrew Stotz: Yeah. And the Cosmos Club was near his house?   0:55:22.5 Bill Scherkenbach: Yeah. Well, it was depending on who drove. I mean, it was just, it was down a few blocks and then a number of blocks on Massachusetts Avenue. I enjoyed the drive from his house because you'd pass the Naval Observatory, which for years was the home of the chief of naval operations here. But a few decades, a few, I don't know how long ago, the vice president pulled rank on him. And so the Naval Observatory, beautiful, beautiful old house. So, the vice president lives there now. And a lot of people think Massachusetts Avenue in that area is Embassy Row. So you're passing a number of embassies on the way. And the Cosmos Club, anyone can look up. I mean, it's by invitation, members only, and Nobel laureates and Pulitzer Prize winners and a very distinguished membership, let's say.   0:56:39.3 Andrew Stotz: Here was another one, Making a Difference with Don Peterson.   0:56:43.0 Bill Scherkenbach: Yep. Yep. We're, we're, this is one of the meetings we had with Don. And it wasn't this meeting, but we were in one of them. Okay. You have it on the right there. That we periodically would have, Dr. Deming and I would have breakfast with Jim Bakken in what was known as the Penthouse at Ford. There are 12 floors, and then there was the 13th and 14th, which were private quarters, essentially. And so we were having breakfast one morning and finishing breakfast, and I'm walking a little bit ahead, and I run ahead and press the elevator button to go down one floor, and the door opens, and there's Henry Ford II in cowboy belt buckle and boots, no hat. He's going to a board meeting, he says, and Jim shied away, said, "Oh, I'm sorry, Mr. Ford." He said, "Shut up, Jim, get in here." And so we got in the elevator, and it was the small elevator. And so we're back to back, belly to belly, and Jim introduces Dr. Deming to Mr. Ford, and Ford said, "I've heard of you, Dr. Deming. God, we really need your help." And Deming had the presence of saying, "I heard of you too, Mr. Ford." It was the longest one-floor elevator ride I've ever had in my life.   0:58:49.1 Andrew Stotz: That's fascinating. All right. Next one, talking with workers.   0:58:54.1 Bill Scherkenbach: Yep. Yep. He made it a point. And this is a fine line, because you want to be able to have workers say, how, how, are they able to take pride in their work? And are there any problems and all of that? But you don't want to be in a position of then going to management and telling them because of fear in the organization. So, Dr. Deming was very good at listening and getting people to talk about their jobs and their ability to take joy and, well, pride in their work. So we had many, many meetings, different places. And this next one is with the Ford Batavia plant, I think.   1:00:01.2 Andrew Stotz: Yep.   1:00:02.4 Bill Scherkenbach: Yeah. We're riding on the tractors and having a good time.   1:00:11.3 Andrew Stotz: Who's driving?   1:00:14.2 Bill Scherkenbach: The plant manager, Ron Kaseya, was driving.   1:00:16.9 Andrew Stotz: Okay.   1:00:17.9 Bill Scherkenbach: And so I absolutely do not recall what we were laughing at, but we were having a good time. And the Batavia transaxle plant, a number of people will recognize as where Ford, it really made the point that doing better than spec is really what the job is. And it's a very powerful video that's been out there and people would recognize it as well, because we were producing the exact same transaxle in Mazda. And Mazda was influenced a lot of by Genichi Taguchi and looked to reduce variation around the nominal and not just be happy that we made spec. And John Betty, who was head up of powertrain operations and then went to the Department of Defense as assistant secretary of defense for procurement, I think, because of the quality expertise. Betty is in the front of the video saying he's absolutely convinced that this is a superior way to look at manufacturing, to look at the management of any process. You want to get your customers to brag, not just not complain.   1:02:10.3 Andrew Stotz: Yeah. Courage.   1:02:11.8 Bill Scherkenbach: And all of this takes courage. And especially in his seminars in London say, the Brits had the advantage. You guys can take courage every day. We can't get that in the US anymore. Or it's very rare to be able to buy it here.   1:02:36.3 Andrew Stotz: For the listeners, there's a logo of the John Courage beer, premium beer.   1:02:45.7 Bill Scherkenbach: Yes. Yes. It's an amber pills.   1:02:49.8 Andrew Stotz: Okay.   1:02:52.4 Bill Scherkenbach: And last but not least, well, not last, but we're looking for, and I ran across this quote from Yogi Berra, and it's very applicable right now. And Yogi Berra said, I never said... Well, what did he say?   1:03:19.2 Andrew Stotz: Never said most of the things I said.   1:03:21.4 Bill Scherkenbach: Most of the things I could have said. I never said most of the things I said. Yeah. And every day online, I see people saying Dr. Deming said this, and he said that. And if he did, I've never heard him say it. And not that I've heard him say everything. But if he did say something like, if it's not measurable, you can't manage it. He would have followed it with, that's not right. The unknown and unknowable. And so you've got a lot of people misunderstanding what Dr. Deming said. And you've got to go with, I never said most of the things that I said.   1:04:24.0 Andrew Stotz: Well, that's the great thing about this discussion is that we're getting it from the horse's mouth, someone that was there listening and being a part of it.   1:04:32.1 Bill Scherkenbach: Well, I'm glad you saw the other end of the horse.   1:04:37.5 Andrew Stotz: Yeah. So, I'm going to close out this by just sharing a little personal connection. And that is, I'm showing a picture of me in my 1963 suicide door Lincoln Continental, which I owned for 10 years in beautiful Bangkok, Thailand. And much like being kind of wild taking a ride to the Cosmos Club with Dr. Deming driving his Lincoln Continental, you could imagine how odd it looked seeing this American guy driving this 1963 Lincoln Continental on the streets of Bangkok. But I just thought I would share that just to have some fun. So, yeah.   1:05:14.3 Bill Scherkenbach: That's beautiful. Absolutely. Yeah. I didn't think the streets were that wide.   1:05:22.1 Andrew Stotz: It gets stuck in traffic, that's for sure. But wow, there's so many things that we covered. I mean, I just really, really enjoyed that trip down memory lane. Is there anything you want to share to wrap it up?   1:05:36.1 Bill Scherkenbach: No. As I said, our last conversation, we've just scratched the surface. There's so much, so much more to talk about and preserve, I think.   1:05:48.9 Andrew Stotz: Yeah. Well, I really enjoyed it.   1:05:52.1 Bill Scherkenbach: I have done my best.   1:05:53.6 Andrew Stotz: Yes, you have. You have. I've enjoyed it, and I'm sure the listeners and the viewers will enjoy it too. So, on behalf of everyone at the Deming Institute, I just want to thank you for taking the time to pull that together and to walk us through it. And for listeners out there, remember to go to Deming.org to continue your journey. And of course, go to LinkedIn to find Bill and reach out and share your interpretations of what we went through. And maybe you have a story that you'd like to share also. So, this is your host, Andrew Stotz, and I'm going to leave you with one of my favorite quotes from Dr. Deming. And that is, “people are entitled to joy in work."

The frustrating reality of start-stop technology takes center stage in this eye-opening episode as we explore why this supposedly fuel-saving feature might be doing more harm than good. Through lively debate and personal experience, we unpack how that momentary engine shutdown at stoplights creates a ripple effect of delays for everyone on the road—all while saving minimal fuel.We dive deep into the political dimensions of this automotive controversy, examining how President Trump's elimination of CAFE noncompliance fines and EPA Administrator Lee Zeldin's policy shifts are changing the landscape for this once-mandated technology. With 62% of 2023 model vehicles featuring start-stop systems, we explore why so many drivers are seeking ways to permanently disable them, from aftermarket eliminators to DIY workarounds.Our popular "Guess the Sold Car Price" segment delivers surprising revelations about the classic car market, with vehicles ranging from a 1977 Chevrolet Corvette "with about two horsepower" to a stunning 1948 Lincoln Continental. We also highlight upcoming automotive events across Texas, including a unique car show at Dankin Park baseball stadium and a commemorative Air Force pancake breakfast fly-in. Whether you're frustrated by modern automotive technology or fascinated by classic car values, this episode offers invaluable insights for every automotive enthusiast.Have you experienced the annoyance of start-stop technology in your vehicle? Share your thoughts with us at info@inwheeltime.com or join us for our live show every Saturday morning!Be sure to subscribe for more In Wheel Time Car Talk!The Lupe' Tortilla RestaurantsLupe Tortilla in Katy, Texas Gulf Coast Auto ShieldPaint protection, tint, and more!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.---- ----- Want more In Wheel Time car talk any time? In Wheel Time is now available on Audacy! Just go to Audacy.com/InWheelTime where ever you are.----- -----Be sure to subscribe on your favorite podcast provider for the next episode of In Wheel Time Podcast and check out our live multiplatform broadcast every Saturday, 10a - 12noonCT simulcasting on Audacy, YouTube, Facebook, Twitter, Twitch and InWheelTime.com.In Wheel Time Podcast can be heard on you mobile device from providers such as:Apple Podcasts, Amazon Music Podcast, Spotify, SiriusXM Podcast, iHeartRadio podcast, TuneIn + Alexa, Podcast Addict, Castro, Castbox, YouTube Podcast and more on your mobile device.Follow InWheelTime.com for the latest updates!Twitter: https://twitter.com/InWheelTimeInstagram: https://www.instagram.com/inwheeltime/https://www.youtube.com/inwheeltimehttps://www.Facebook.com/InWheelTimeFor more information about In Wheel Time Car Talk, email us at info@inwheeltime.comTags: In Wheel Time, automotive car talk show, car talk, Live car talk show, In Wheel Time Car Talk

Lincoln Addict Podcast… brought to you by  Devious Customs Follow @DeviousCustoms via Instagram for more info on their amazing products including suspension, exhaust, etc. for the 60s era Lincolns! DeviousCustoms.com to order! Colorado Custom Wheels Follow @TheColoradoCustom via Instagram for more info! They produce the BEST Lincoln replica wheels in the galaxy!  ColoradoCustom.com for more!  Steel Rubber Follow @SteeleRubber via Instagram or SteeleRubber.com. BEST weatherstripping in the business!  Griot's Garage Follow @GriotsGarage via Instagram or GriotsGarage.com. BEST cleaning products in the business!  Ep. 43 Details ODB covers the main topic of 1964 Lincoln Continental Exterior Aesthetics Bumper music in this episode includes "Welcome To L.A." by Warren G. LA = Lincoln Addict (this song was never officially released and came out after Jermaine Dupri produced "Welcome To Atlanta."    Thanks to the Lincoln Addicts for the continued support. #LincolnAddictPodcast PEACE!   Episode artwork compiled by ODB from various resources including the vintage Press Kit he owns.    RIP Mark “Papa Smurf” Ballard!

What was it like to learn from Dr. Deming himself -- a decade before his name became legend in U.S. business circles? In this deeply personal episode, William Scherkenbach shares with host Andrew Stotz what it was like to sit in Deming's classroom in 1972, join him for late-night chats at the Cosmos Club, and help ignite transformational change at Ford and GM. Learn how Deming's teachings shaped a lifetime of purpose, and why Scherkenbach, now in his 80th year, is stepping back into the arena with lessons still burning bright. TRANSCRIPT 0:00:02.3 Andrew Stotz: My name is Andrew Stotz, and I'll be your host as we continue our journey into the teachings of Dr. W. Edwards Deming. Today, I'm here with featured guest William Scherkenbach, and he is known as one of the men who has spent a huge amount of time with Dr. Deming, as he mentioned to me previously, starting from 1972, over a thousand meetings and many other activities that he's been involved in. So, Bill, welcome to the show. Why don't you give us a little background about you?   0:00:39.5 William Scherkenbach: Oh, okay. Good to be here, Andrew. Well, I'm going to start with, since it's about Deming, in '72, I was newly married in April, but had been accepted to NYU Graduate School of Business, and I don't know, I never found out who wrote the course syllabus, but whoever did wrote something that it sounded like a darn interesting course, sampling, manufacturing. I was a protocol officer at the United Nations at the time and was going to night school at the New York University Graduate School of Business. So, I said, this sounds like a good course, interesting course. Had no idea who Dr. Deming was, and I walked into the first class, and there was an old, I'm 26, so he was 72 in 1972, and he was one of the first, one of the only old person who didn't say, I used to be, and I don't want to stereotype all of my peers now that I'm 79, but hopefully I don't fall into the, well, I used to be and what happened. But he did tell, I mean, statistics can be a very technical subject, and the way he taught it, I had courses in some theory of sampling, which was one of his books.   0:02:52.2 William Scherkenbach: He had three, I said three courses. The other course that I took was based on his lectures in Japan in 1950, and in fact, two of them. The third course was an extension of that. So, he was, he would teach the statistics, but he was able to tell the history of the people behind all of the thoughts and the formulas and approaches, and I found that extremely, extremely interesting. And he handed out tons of papers and material, and it was just a very, very good experience. I know he had, and he had, in my opinion, a great sense of humor, but then statisticians, what's our status? Yeah, we're like accountants, in any event. .   0:04:12.2 Andrew Stotz: Why was he teaching? I mean, at 72, most men, you know, maybe women also, but most of us are like, it's the twilight of our years, and we now know he had 30 more years to go, but why was he teaching? And also, what's interesting is when I think about Deming, I think about his overall system of what he's teaching, whereas it's interesting to think about how he taught one relatively narrow subject.   0:04:43.7 William Scherkenbach: I'll get to that as to why I think he was teaching. But yeah, back then there were no 14 Points, no glimmer of Profound Knowledge. It was, not theoretical statistics, but applied statistics with a theory behind it. And he still was really expanding on Shewhart 's work with the difference between enumerative and analytic. He used his own. Now, why he was teaching, years later, probably 1987, so yeah, a bunch of years later, when I was at Ford and I had attended at the time, I attended a senior executive week-long get-together in order to get constancy of purpose or more continuity in the senior executive group. One of the people we brought in was Dr. Peter Kastenbaum. And I found as I attended his lecture in that week-long meeting, he was a student of CI Lewis. And CI Lewis, Deming learned about from Walter Shewhart and his work in the epistemology theory of knowledge. And in any event, Deming, when he was asked, and at the time it was still in the '30s, I think, when he was at the School of Agriculture, or the agriculture department, and bringing in Shewhart, he had tried to get CI Lewis to come talk. And CI said, I would love to, but I have a commitment to my students. And so I can't adjust my schedule.   0:07:33.9 William Scherkenbach: And the students, the people who wanted to learn were sacred. And I think that had a huge impact on Dr. Deming. I mean, he spoke about it a lot. And the way, you know, in a lot of the videos that Clare Crawford-Mason did, lovingly called the old curmudgeon. But for students, he had the greatest empathy and charity for, he just didn't suffer fools gladly. If you showed him that you weren't willing to learn, he took great joy in letting them know where they, where they stood.   0:08:43.1 Andrew Stotz: And one of the things when I went into my first Deming seminar in 1990, so now we're fast forwarding 30 years from when you first met him. It was almost like there was a safe harbor for workers, for young people, for people with open minds. I mean, I didn't, I watched as he didn't suffer fools, but I'm just curious, when you go back to 1972 in those classes, I'm assuming that he was pretty gentle with the students, encouraging them and all that was...   0:09:19.0 William Scherkenbach: Oh, absolutely. In my experience, I mean, if you were by, you know, in a student in graduate school, even though the graduate school of business in New York, down on 90 Church Street, Wall Street area, there were very few people going directly from your bachelor's to the master's program. And so these were people that had probably 10 years experience in business doing stuff. And yet by going to the class, absolutely were willing to learn, listen to different points of view, which is absolutely crucial. As you progress with theory of knowledge to be able to get different perspectives on whatever it is you're trying to look at.   0:10:23.2 Andrew Stotz: I would like to continue on this period of time just because it's a snapshot we don't get that often or that easily. You mentioned CI Lewis, a man who lived from about 1880 to about the year I was born, around 1964-65, and he was known for his understanding and discussion about logic and things like that. But why was CI Lewis someone that was interesting to Dr. Deming? What was the connection from your perspective?   0:10:59.6 William Scherkenbach: Well, my understanding is Shewhart referred to him, and Lewis was a professor at Harvard, and he was in the Peirce, I believe it's called. It looks like Peirce, but it's Peirce School of, or Chair of Philosophy, and Charles Sanders Peirce was a huge, huge influence in epistemology. And so that whole chain of thought or train of thought interested Deming, but it really was, he was introduced to it by Walter Shewhart.    0:11:48.3 Andrew Stotz: There's a famous quote, I believe, by Deming about CI Lewis and his book Mind and the World Order.   0:11:56.0 William Scherkenbach: Mind and the World Order, yeah.   0:11:59.9 Andrew Stotz: Deming said he had to read it six times before he fully understood and could apply its insights. And sometimes I think maybe Dr. Deming was truly inspired by that because when I think about his work, I'm still reading it and rereading it. And just listening to the video that you did many years ago with Tim talking about reduced variation, reduced variation, what he was talking about. Sometimes when we see the big picture, there's many different components of Deming's teachings. But if you had to bring it down to kind of its core, you know, he mentioned on that video that I just watched this morning, he mentioned reduced variation, and that will get you lower costs, happier customers, more jobs. How would you say, after you've looked at it from so many different angles over so many different years, how would you say you would sum up Dr. Deming's message to the world?   0:13:01.5 William Scherkenbach: Well, that's a difficult thing to sum up. Back then, when we did the video, which was in the early '80s, maybe '84, again, he had his 14 Points by then, but he hadn't, it hadn't really, the Profound Knowledge part of that wasn't there. Now, he had used what Shewhart said, and he had read, tried to read CI Lewis, and when he spoke about the connection between theory and questions, that's what he got from Shewhart and, well, and from Lewis, and a bunch of other pragmatist philosophers. So, he, you know, he was influenced by it, and, well, that's all I can say.   0:14:27.5 Andrew Stotz: So, let's go back in time. So, you're sitting in this classroom, you're intrigued, inspired. How did the relationship go at, towards the end of the class, and then as you finished that class, how did you guys keep in touch, and how did the relationship develop?   0:14:51.0 William Scherkenbach: Well, that is an interesting story. I usually am, well, I am introverted. So I had, after I moved from New York, I got a job at Booz Allen and Hamilton in Washington, DC. So in '74, when I got the degree from NYU, we moved to Silver Spring. And obviously, he's lived on Butterworth Place since there was a Butterworth Place. So we were able to, one of the things, and this is, well, I will say it, one of his advice to me, although he gave everyone an A, I later kidded him, he didn't remember that he gave me a B. No, he gave me an A. In any event, but one of his piece of advice was, you really don't need to join ASQC. You know more about quality than any of those inspectors. And so he had learned from the '50s in the past 20 years from the 50s that inspection wasn't going to do it. Well, I didn't take his advice, and I joined ASQC, and I was reading...   0:16:36.1 Andrew Stotz:Which for those who don't know is the American Society for...   0:16:41.6 William Scherkenbach: Quality Control, back then, now it's just the American Society for Quality. I had recommended when we did a big recommendations and forecasts for the year 2000 that quality, it should be the Society for Quality worldwide, but it's ASQ now. Let's see.   0:17:07.7 Andrew Stotz: So he recommended you don't join and you didn't follow his recommendation.    0:17:12.1 William Scherkenbach: I don't join, and I read an article, and it was by a professor in Virginia Tech, and he was showing a c-chart and the data were in control, and his recommendations were to penalize the people that were high and reward the people that were low, which is even back then, Dr. Deming was absolutely on track with that. If your process is in control, it doesn't make any sense to rank order or think that any of them are sufficiently different to reward or penalize. And I had never done this, but it was, I wrote a letter to quality progress. I sent a copy to Dr. Deming, and he said, "By golly, you're right on, that's great." And so I think it probably was '75, yeah, 1975. So I had been a year or so out, and he started inviting me over to his place at Butterworth, and we would go to the Cosmos Club. And that was a logistical challenge because at the time he had, well, his garage was a separate, not attached, it was in the backyard and emptied onto an alley. And he had a huge Lincoln Continental, the ones with the doors that opened from the center.   0:19:29.0 William Scherkenbach: And he would get in and drive and then park it in back of the club and someone would watch over it. But those were some good memories. So that was my introduction to keep contact with him. As I said, I had never done that. I don't think I've written a letter to an editor ever again.   0:20:04.8 Andrew Stotz: And you're mentioning about Butterworth, which is in DC.   0:20:12.6 William Scherkenbach: Butterworth Place, yeah.   0:20:14.7 Andrew Stotz: And Butterworth Place where he had his consulting business, which he ran, I believe, out of his basement.   0:20:18.3 William Scherkenbach: Out of the basement, yep, yep, yep.   0:20:21.2 Andrew Stotz: And just out of curiosity, what was it like when you first went to his home? Here, you had met him as your teacher, you respected him, you'd been away for a little bit, he invited you over. What was that like on your first walk into his home?   0:20:38.5 William Scherkenbach: Well, went down the side, the entrance to the basement was on the side of the house, and Seal had her desk set up right by the door. And then, I don't know if you can see, this is neat compared to his desk. It was filled with books and papers, but he knew where everything was. But it was a very cordial atmosphere.   0:21:25.2 Andrew Stotz: So when you mentioned Cecelia Kilian, is that her name, who was his assistant at the time?   0:21:36.3 William Scherkenbach: Yes, yes.   0:21:38.0 Andrew Stotz: Okay, so you...   0:21:38.8 William Scherkenbach: Yeah. For Jeepers. I don't know how long, but it had to be 50 years or so. So I don't, I mean, back in the '70s, I don't know of any other. He might have had, well, okay. He, yeah.   0:22:01.1 Andrew Stotz: I think it's about 40 or 50 years. So that's an incredible relationship he had with her. And I believe she wrote something. I think I have one of her, a book that she wrote that described his life. I can't remember that one right now but...   0:22:14.2 William Scherkenbach: Yeah. A lot of, yeah, it contained a lot of...   0:22:16.6 Andrew Stotz: The World of Dr. W. Edwards Deming, I think was the name of it, yeah.   0:22:20.6 William Scherkenbach: Okay. It contained a lot of his diaries on a number of his visits to Japan and elsewhere.   0:22:32.1 Andrew Stotz: So for some of us, when we go into our professor's offices, we see it stacked full of papers, but they've been sitting there for years. And we know that the professor just doesn't really do much with it. It's just all sitting there. Why did he have so much stuff on it? Was it incoming stuff that was coming to him? Was it something he was writing? Something he was reading? What was it that was coming in and out of his desk?   0:22:55.7 William Scherkenbach: A combination of stuff. I don't know. I mean, he was constantly writing, dictating to seal, but writing and reading. He got a, I mean, as the decades proceeded out of into the '80s, after '82, the NBC white or the '80, the NBC white paper calls were coming in from all over, all over the world. So yeah, a lot of people sending him stuff.   0:23:35.8 Andrew Stotz: I remember seeing him pulling out little scraps of paper at the seminar where he was taking notes and things like that at '90. So I could imagine he was just prolific at jotting things down. And when you read what he wrote, he really is assembling a lot of the notes and things that he's heard from different people. You can really capture that.   0:23:59.0 William Scherkenbach: Yeah. He didn't have an identic memory, but he took notes and quite, you know, and what he would do at the end of the day before retiring, he'd review the notes and commit them to memory as best he could. So he, yeah, very definitely. I mean, we would, you know, and well, okay. We're still in the early days before Ford and GM, but.   0:24:37.6 Andrew Stotz: Yeah. And I want to, if I shoot forward to '90, '92, when I studied with him, I was impressed with his energy at his age and he was just on a mission. And when I hear about your discussion about the class and at that time, it's like he was forming his, you know, System of Profound Knowledge, his 14 Points. When do you think it really became a mission for him to help, let's say American industry?   0:25:09.0 William Scherkenbach: Oh, well, I think it was a mission when Ford began its relationship with him. The ability of a large corporation, as well, and Ford at the same time Pontiac, the Pontiac division, not the whole GM, but Pontiac, was learning as well. But the attachment to Ford was that you had Don Peterson at the time was president of Ford, and he was intellectually curious, and he and Deming were on the same frequency. Now, I don't want to jump ahead, but if anyone has, well, you've read my second book there, you'll know that I have mentioned that the way to change is physical, logical, and emotional. And when you look at the gurus back then, there was Deming, who was the logical guru. You had Phil Crosby, who was the emotional guru. You go to the flag and the wine and cheese party, and Deming would say, "No," and Joe Juran, who was interested in focusing on the physical organization, you report to me kind of a thing. And so each of these behemoths were passing each other in the night with the greatest respect. But, but, and so they had their constituents. The challenge is to be able to broaden the appeal.    0:27:33.8 Andrew Stotz: So we've gone through '72, and then now '75, you've written your piece, and he's brought you into the fold. You're starting to spend some time with him. I believe it was about 1981 or so when he started working with Ford. And at that time, the quality director, I think, was Larry Moore at the time. And of course, you mentioned Donald Peterson. Maybe you can help us now understand from your own perspective of what you were doing between that time and how you saw that happening.   0:28:13.4 William Scherkenbach: Well, I had, my career was, after Booz Allen, mostly in the quality reliability area. I went from Booz Allen and Hamilton to, I moved to Columbia, Maryland, because I can fondly remember my grandfather in Ironwood, Michigan, worked at the Oliver Mine. There's a lot of iron ore mines up in the UP. ANd he would, and his work, once he got out of the mines later on, was he would cut across the backyard, and his office was right there. And so he would walk home for lunch and take a nap and walk back. And I thought that really was a good style of life. So Columbia, Maryland, was designed by Rouse to be a live-in, work-in community. And so we were gonna, we moved to Columbia, and there was a consulting firm called Hitman Associates, and their specialty was energy and environmental consulting. So did a bunch of that, worked my way up to a vice president. And so, but in '81, Deming said, you know, Ford really is interested. He was convinced, and again, it's déjà vu, he spoke about, when he spoke fondly about his lectures in Japan in 1950 and onward, that he was, he was very concerned that top management needed to be there, because he had seen all the excitement at Stanford during the war, and it died out afterwards, because management wasn't involved.   0:30:42.8 Andrew Stotz: What do you mean by that? What do you mean by the excitement at Stanford? You mean people working together for the efforts of the war, or was there a particular thing that was happening at Stanford?   0:30:51.7 William Scherkenbach: Well, they were, he attributed it to the lack of management support. I mean, they learned SPC. We were able to improve quality of war material or whatever, whoever attended the Stanford courses. But he saw the same thing in Japan and was lucky to, and I'm not sure if it was Ishikawa. I'm just not sure, but he was able to get someone to make the call after a few of the seminars for the engineers to make the call to the top management to attend the next batch. And he was able, he was able to do that. And that he thought was very helpful. I, I, gave them a leg up on whatever steps were next. I'm reminded of a quote from, I think it was Lao Tzu. And he said that someone asked him, "Well, you talk to the king, why or the emperor, why are things so screwed up?" And he said, "Well, I get to talk to him an hour a week and the rest of the time his ears are filled with a bunch of crap." Or whatever the Chinese equivalent of that is. And he said, "Of course the king isn't going to be able to act correctly." Yeah, there are a lot of things that impacted any company that he helped.   0:33:07.6 Andrew Stotz: It's interesting because I believe that, I think it was Kenichi Koyanagi.   0:33:15.8 William Scherkenbach: Koyanagi, yes, it was.   0:33:17.8 Andrew Stotz: And it was in 1950 and he had a series of lectures that he did a series of times. But it's interesting that, you know, that seemed like it should have catapulted him, but then to go to where you met him in 1972 and all that, he still hadn't really made his impact in America. And that's, to me, that's a little bit interesting.   0:33:44.4 William Scherkenbach: Yeah, and quite, my take, I mean, you could tell even in '72 and '3 in classes, he was very frustrated that he wasn't being listened to. I mean, he had, his business was expert testimony in statistical design of surveys. He did road truck, truck transport studies to be able to help the interstate commerce commission. And made periodic trips back to Japan, well known in Japan, but frustrated that no one really knew about him or wasn't listening to him in the US. And that was, I mean, for years, that was my, my aim. And that is to help him be known for turning America around, not just Japan. But it's usually difficult. I mean, we did a great job at Ford and GM and a bunch of companies, but it's all dissipated.   0:35:25.9 Andrew Stotz: It's interesting because it's not like he just went as a guest and gave a couple of guest lectures. He did about 35 lectures in 1950. About 28 or almost 30 of them were to engineers and technical staff. And then about seven of them were to top level executives. And, you know, one of the quotes he said at the time from those lectures was, "the problem is at the top, quality is made in the boardroom." So just going back, that's 1950, then you meet him in 1970, then in '72, then you start to build this relationship. You've talked about Booz Allen Hamilton. Tell us more about how it progressed into working more with him, in particular Ford and that thing that started in, let's say, 1981 with Ford.   0:36:22.0 William Scherkenbach: Well, again, he was very enthusiastic about Ford because Peterson was very receptive to this, his approach. And again, it's, I think the British philosopher Johnson said, "there's nothing like the prospect of being hung in the morning to heighten a man's senses." So he, Ford had lost a couple billion bucks. They hadn't cashed in like Chrysler. GM lost a bunch too, but that, and Japan had lost a war. So does it take a significant emotional, logical, or physical event? For some folks it does. So he was very encouraged about what he was seeing at Ford. And he had recommended that Ford hire someone to be there full time to coordinate, manage, if you will. And I was one of the people he recommended and I was the one that Ford hired. So I came in as Director of Statistical Methods and Process Improvement. And they set it up outside, as Deming said, they set it up outside the quality. Larry Moore was the Director of Quality and I was Director of Statistical Methods. And that's the way it was set up.   0:38:08.0 Andrew Stotz: Were you surprised when you received that call? How did you feel when you got that call to say, "Why don't you go over there and do this job at Ford?"   0:38:18.6 William Scherkenbach: Oh, extremely, extremely happy. Yeah. Yeah.   0:38:23.1 Andrew Stotz: And so did you, did you move to Michigan or what did you do?   0:38:27.7 Andrew Stotz: I'm sorry?   0:38:29.4 Andrew Stotz: Did you move or what happened next as you took that job?   0:38:32.0 William Scherkenbach: Oh yeah, we were living in Columbia. We moved the family to the Detroit area and ended up getting a house in Northville, which is a Northwest suburb of Detroit.   0:38:49.9 Andrew Stotz: And how long were you at Ford?   0:38:53.8 William Scherkenbach: About five and a half years. And I left Ford because Deming thought that GM needed my help. Things were going well. I mean, had a great, great bunch of associates, Pete Chessa, Ed Baker, Narendra Sheth, and a bunch of, a bunch of other folks. Ed Baker took the directorship when I left. That was my, well, I recommended a number of them, but yeah, he followed on. Deming thought that there was a good organization set up. And me being a glutton for punishment went to, well, not really. A bunch of great, great people in GM, but it's, they were, each of the general managers managed a billion dollar business and a lot of, difficult to get the silos to communicate. And it really, there was not much cooperation, a lot of backstabbing.   0:40:25.0 Andrew Stotz: And how did Dr. Deming take this project on? And what was the relationship between him and, you know, let's say Donald Peterson, who was the running the company and all the people that he had involved, like yourself, and you mentioned about Ed Baker and other people, I guess, Sandy Munro and others that were there. And just curious, and Larry Moore, how did he approach that? That's a huge organization and he's coming in right at the top. What was his approach to handling that?   0:41:02.1 S2  Well, my approach was based on his recommendation that the Director of Statistical Methods should report directly to the president or the chairman, the president typically. And so based on that, I figured that what I would, how we would organize the office, my associates would each be assigned to a key vice president to be their alter ego. So we did it in a, on a divisional level. And that worked, I think, very well. The difficulty was trying to match personalities and expertise to the particular vice president. Ed Baker had very good relations with the Latin American organization, and, and he and Harry Hannett, Harold Hannett helped a lot in developing administrative applications as well. And so we sort of came up with a matrix of organization and discipline. We needed someone for finance and engineering and manufacturing, supply chain, and was able to matrix the office associates in to be able to be on site with those people to get stuff, to get stuff done.   0:43:09.5 Andrew Stotz: And what was your message at that time, and what was Dr. Deming's message? Because as we know, his message has come together very strongly after that. But at that point, it's not like he had the 14 Points that he could give them Out of the Crisis or you could give them your books that you had done. So what was like the guiding philosophy or the main things that you guys were trying to get across?   0:43:35.9 William Scherkenbach: Well, I mean, he had given in, I think, Quality, Productivity, Competitive Position back in the late '70s, and he was doing it through George Washington University, even though Myron Tribus at MIT published it. But it was a series of lectures, and he didn't really, even in the later 70s, didn't have the, the, the 14 Points. And so those came a couple years later, his thinking through, and Profound Knowledge didn't come until much later over a number of discussions of folks. But the, I mean, the key, I mean, my opinion of why it all dropped out is we dropped the ball in not working with the board. And at Ford, we didn't, weren't able to influence the Ford family. And so Peterson retires and Red Poling, a finance guy, steps in and, and everything slowly disintegrates. At least not disintegrates, well, yes. I mean, what was important under Peterson was different. But that happens in any company. A new CEO comes on board or is elected, and they've got their priorities based, as Deming would say, on their evaluation system. What's their, how are they compensated?   0:45:46.8 William Scherkenbach: And so we just didn't spend the time there nor at GM with how do you elect or select your next CEO? And so smaller companies have a better, I would think, well, I don't know. I would imagine smaller companies have a better time of that, especially closely held and family held companies. You could, if you can reach the family, you should be able to get some continuity there.   0:46:23.5 Andrew Stotz: So Donald Peterson stepped down early 1995. And when did you guys make or when did you make your transition from Ford to GM?   0:46:38.5 William Scherkenbach: '88.   0:46:39.6 Andrew Stotz: Okay, so you continued at Ford.   0:46:42.1 William Scherkenbach: The end of '88, yeah, and I left GM in '93, the year Dr. Deming died later. But I had left in, in, well, in order to help him better.   0:47:07.8 Andrew Stotz: And let's now talk about the transition over to General Motors that you made. And where did that come from? Was it Dr. Deming that was recommending it or someone from General Motors? Or what...   0:47:21.4 William Scherkenbach: Yeah, Deming spoke with them and spoke with me. And I was a willing worker to be able to go where he thought I could be most helpful.   0:47:41.9 Andrew Stotz: And was he exasperated or frustrated that for the changes that happened in '95 when Peterson stepped down, he started to see the writing on the wall? Or was he still hopeful?   0:47:55.4 William Scherkenbach: No, Deming died in '93, so he didn't see any of that.   0:47:58.9 Andrew Stotz: No, no, what I mean is when Peterson stepped down, it was about '85. And then you remain at Ford until '88.   0:48:08.0 William Scherkenbach: No, Peterson didn't step down in '85. I mean, he was still there when I left.   0:48:14.0 Andrew Stotz: So he was still chairman at the time.   0:48:17.3 William Scherkenbach: Yeah.   0:48:17.6 Andrew Stotz: Maybe I'm meaning he stepped down from president. So my mistake on that.   0:48:20.3 William Scherkenbach: Oh, but he was there.   0:48:24.3 Andrew Stotz: So when did it start...   0:48:25.9 William Scherkenbach: True. I mean, true, he was still there when Deming had died.   0:48:31.3 Andrew Stotz: Yeah, okay. So did the whole team leave Ford and go to GM or was it just you that went?   0:48:39.1 William Scherkenbach: Oh, just me. Just me.   0:48:42.8 Andrew Stotz: Okay. And then.   0:48:44.0 William Scherkenbach: Yeah, because we had set up something that Deming was very pleased with. And so they were, everyone was working together and helping one another.   0:48:59.5 Andrew Stotz: Okay. So then you went to General Motors. What did you do different? What was different in your role? What did you learn from Ford that you now brought to GM? What went right? What went wrong? What was your experience with GM at that time?   0:49:16.5 William Scherkenbach: Well, I've got a, let's see. Remember Bill Hoagland was the person, Hoagland managed Pontiac when Deming helped Pontiac and Ron Moen was involved in the Pontiac. But Bill Hoagland was in one of the reorganizations at GM was head of, he was group, group vice president for Buick, Oldsmobile, Cadillac. And so I went over and directly reported to him and each of the, I mean, Wendy Coles was in, Gypsy Rainey, although Gypsy was temporary, worked for powertrain and Pontiac and still, but powertrain was where a lot of the expertise was and emphasis was, and then Buick and Cadillac and so, and Oldsmobile. So we, and in addition to that, General Motors had a corporate-wide effort in cooperation with the UAW called the Quality Network. And I was appointed a member of that, of that and, and helped them a lot and as well as the corporate quality office, but focused on Buick, Oldsmobile, Cadillac.   0:51:18.6 Andrew Stotz: And then tell us about what was your next step in your own personal journey? And then let's now get into how you got more involved with Deming and his teachings and the like.   0:51:32.8 William Scherkenbach: Well, I mean, he would be at GM two and three days a month, and then every quarter he'd be here for, just like Ford, for a four-day seminar. And while at Ford and at GM, I took uh vacation to help him as he gave seminars and met people throughout the world. Even when he was probably 84, 85, I can remember, well, one of the, he always, not always, but he would schedule seminars in England over the Fourth of July because the English don't celebrate that, although he said perhaps they should, but right after the Ascot races. And so he would do four-day seminars. And on one case, we had one series of weeks, the week before Fourth of July, we did a four-day seminar in the US and then went to London to do another four-day seminar. And he went to South Africa for the next four-day seminar with Heero Hacquebord. I didn't go, but I went down to Brazil and I was dragging with that, with that schedule. So he was able to relish and enjoy the helping others. I mean, enjoy triggers a memory. We were at helping powertrain and Gypsy was there, Dr. Gypsy Rainey.    0:53:59.2 William Scherkenbach: And she, we were talking and goofing around and he started being cross at us. And Gypsy said, "Well, aren't we supposed to be having fun?" And Deming said, "I'm having fun." "You guys straighten out." Enjoy, enjoy, enjoy, yeah.   0:54:40.6 Andrew Stotz: And for the typical person to imagine a man at the age of 80, 85, traveling around the world. And it's not like you're traveling on vacation in London, you're walking into a room full of people, your energy is up, you're going and it's not like he's giving a keynote speech for an hour, give us a picture of his energy.   0:55:09.5 William Scherkenbach: And over in London, it was brutal because the hotel, I forget what hotel we're in. When he started there, I think it was Dr. Bernard that he wanted to help. And Bernard wasn't available. So he recommended Henry Neave. And so Henry was a good student, a quick learner. So he helped on a few of them. And I can still remember, I mean, the air, it was 4th of July in London and the humidity was there. There's no air conditioning in the hotel. I could remember Henry, please forgive me, but Henry is sitting in his doorway, sitting on a trash can, doing some notes in his skivvies. And it was hot and humid and awful. But so it reminded Deming a lot of the lectures in Japan in 1950, where he was sweating by 8 AM in the morning. So, yeah.   0:56:30.6 Andrew Stotz: What was it that kept him going? Why was he doing this?   0:56:39.5 William Scherkenbach: I think he, again, I don't know. I never asked him that. He was very, to me, he was on a mission. He wanted to be able to help people live better, okay, and take joy in what they do. And so he was, and I think that was the driving thing. And as long as he had the stamina, he was, he was in, in, in heaven.   0:57:21.1 Andrew Stotz: So let's keep progressing now, and let's move forward towards the latter part of Dr. Deming's life, where we're talking about 1990, 1988, 1990, 1992. What changed in your relationship and your involvement with what he was doing, and what changes did you see in the way he was talking about? You had observed him back in 1972, so here he is in 1990, a very, very different man in some ways, but very similar. How did you observe that?   0:57:56.6 William Scherkenbach: Well, toward the end, it was, I mean, it was, it was not, not pleasant to see him up there with oxygen up his nose, and it just, there had to have been a better way. But Nancy Mann was running those seminars, and they did their best to make life comfortable, but there had to have been a better way to, but I don't know what it was. He obviously wanted to continue to do it, and he had help doing it, but I don't know how effective the last year of seminars were.   0:59:01.1 Andrew Stotz: Well, I mean, I would say in some ways they were very effective, because I attended in 1990 and 1992, and I even took a picture, and I had a picture, and in the background of the picture of him is a nurse, and for me, I just was blown away and knocked out. And I think that one of the things for the listeners and the viewers is to ask yourself, we're all busy doing our work, and we're doing a lot of activities, and we're accomplishing things, but for what purpose, for what mission? And I think that that's what I gained from him is that because he had a mission to help, as you said, make the world a better place, make people have a better life in their job, and help people wake up, that mission really drove him.   0:59:57.8 William Scherkenbach: Yeah, and it, it really did. But for me personally, it was just not pleasant to see him suffering.    1:00:09.6 Andrew Stotz: And was he in pain? Was he just exhausted? What was it like behind the scenes when he'd come off stage and take a break?   1:00:18.7 William Scherkenbach: Yeah, yeah.   1:00:20.8 Andrew Stotz: And would he take naps or?   1:00:23.2 William Scherkenbach: In the early days, we'd go to, well, at Ford and GM, we would go out to dinner just about every night and talk and enjoy the conversation. We'd, my wife Mary Ellen, went many, many times. He enjoyed Northville, some of the restaurants there, and enjoyed the Deming martinis after the meetings at the Cosmos Club. So very, very much he enjoyed that, that time off the podium. So, but he couldn't do that in the, in the later years.   1:01:28.7 Andrew Stotz: And let's now try to understand the progression as you progress away from General Motors and did other things. How did your career progress in those years until when you retired or to where you are now? Maybe give us a picture of that.   1:01:51.4 William Scherkenbach: I tried to help. I've developed my view on how to operationalize change, worked for, was vice president of a company in Taiwan, spent a couple of, and before that had helped Dell, and would spend probably ending up a couple of years in PRC and Taiwan, and growing and learning to learn, in my opinion, there's too much generalization of, well, Asians or Chinese or whatever. There are many, many subgroups, and so change has to be bespoke. What will work for one person won't work for another. For instance, trying to talk to a number of Chinese executives saying, drive out fear, and they will, oh, there's no fear here. It's respect. And so, yeah. But that was their sincere belief that what they were doing wasn't instilling fear. But it broadened my perspective on what to do. And then probably 10 years ago, my wife started to come down with Alzheimer's, and while we lived in Austin, Texas, and that I've spent, she died three years ago, but that was pretty much all-consuming. That's where I focused. And now it's been three years. I'm looking, and I'm a year younger than Deming when he started, although he was 79 when he was interviewed for the 1980 White Paper.   1:04:36.3 William Scherkenbach: So I'm in my 80th year. So, and I'm feeling good, and I also would like to help people.   1:04:46.6 Andrew Stotz: And I've noticed on your LinkedIn, you've started bringing out interesting papers and transcripts and so many different things that you've been coming out. What is your goal? What is your mission?   1:05:02.3 William Scherkenbach: Well, I also would like to take the next step and contribute to help the improvement, not just the US, but any organization that shows they're serious for wanting to, wanting to improve. On the hope, and again, it's hope, as Deming said, that to be able to light a few bonfires that would turn into prairie fires that might consume more and more companies. And so you've got to light the match somewhere. And I just don't know. Again, I've been out of it for a number of years, but I just don't know. I know there is no big company besides, well, but even Toyota. I can remember Deming and I were in California and had dinner. Toyoda-san and his wife invited Deming and me to a dinner. And just, I was blown away with what he understood responsibilities were. I don't know, although I do have a Toyota Prius plug-in, which is perfect because I'm getting 99 miles a gallon because during my, doing shopping and whatever here in Pensacola, I never use gas. It goes 50 miles without needing to plug in.   1:07:00.6 William Scherkenbach: And so I do my stuff. But when I drive to Texas or Michigan, Michigan mostly to see the family, it's there. But all over, it's a wonderful vehicle. So maybe they're the only company in the world that, but I don't know. I haven't sat down with their executive.   1:07:26.4 Andrew Stotz: And behind me, I have two of your books, and I just want to talk briefly about them and give some advice for people. The first one is The Deming Route to Quality and Productivity: Roadmaps and Roadblocks, and the second one is Deming's Road to Continual Improvement. Maybe you could just give some context of someone who's not read these books and they're new to the philosophy and all that. How do these books, how can they help them?   1:07:58.8 William Scherkenbach: Well, the first book, Deming asked me to write in, I think it was '84. And I don't remember the first edition, but it might be '85, we got it out. But he asked me to write it, and because he thought I would, I could reach a different audience, and he liked it so much, they handed it out in a number of his seminars for a number of years. So.   1:08:40.7 Andrew Stotz: And there's my original version of it. I'm holding up my...    1:08:47.0 William Scherkenbach: Yeah, that's a later version.   1:08:49.7 Andrew Stotz: And it says the first printing was '86, I think it said, and then I got a 1991 version, which maybe I got it at one of the, I'm sure I got it at one of the seminars, and I've had it, and I've got marks on it and all that. And Deming on the back of it said, "this book will supplement and enhance my own works in teaching. Mr. Scherkenbach's masterful understanding of a system, of a process, of a stable system, and of an unstable system are obvious and effective in his work as well as in his teaching." And I know that on Deming's Road to Continual Improvement, you do a good amount of discussion at the beginning about the difference between a process and a system to try to help people understand those types of things. How should a reader, where should they start?   1:09:42.8 William Scherkenbach: Well, not with chapter six, as in CI Lewis, but well, I don't know what... I don't remember what chapter six is. As I said, the first book, and a lot of people after that did it, is essentially not regurgitating, but saying in a little bit different words about Deming's 14 Points. What I did on the first book is arrange them in the order that I think, and groupings that I think the 14 Points could be understood better. The second book was, the first half was reviewing the Deming philosophy, and the second half is how you would go about and get it done. And that's where the physiological, emotional, and all of my studies on operationalizing anything.   1:10:55.4 Andrew Stotz: And in chapter three on page 98, you talk about physical barriers, and you talk about physical, logical, emotional. You mentioned a little bit of that when you talked about the different gurus out there in quality, but this was a good quote. It says, Dr. Deming writes about the golfer who cannot improve his game because he's already in the state of statistical control. He points out that you have only one chance to train a person. Someone whose skill level is in statistical control will find great difficulty improving his skills.   1:11:32.1 William Scherkenbach: Yeah. Well, yeah, I mean, well, you're old enough to know the Fosbury Flop. I mean, for all high jumpers did the straddle in jumping and made some great records, but many of them had difficulty converting their straddle to the Fosbury Flop to go over backwards head first. And that's what got you better performance. So anything, whether it's golf or any skill, if you've got to change somehow, you've got to be able to change the system, which is whether you're in production or whether it's a skill. If you're in control, that's your opportunity to impact the system to get better.   1:12:40.3 Andrew Stotz: Yeah, and this was Dick Fosbury in 1968, Mexico City Olympics, where he basically went in and blew everybody away by going in and flipping over backwards when everybody else was straddling or scissors or something like that. And this is a great story.   1:12:57.0 William Scherkenbach: You can't do that.   [laughter]   1:12:58.8 Andrew Stotz: Yeah, and it's a great story of something on the outside. An outsider came in and changed the system rather than an existing person within it. And that made me think about when you talked about Ford and having an outsider helping in the different departments. You know, what extent does that reflect the way that we learn? You know, can we learn internally, or do we need outside advice and influence to make the big changes?   1:13:29.7 William Scherkenbach: Yeah. I mean, we had a swim coach, Higgins, at the Naval Academy, and he was known for, again, following in Olympic swimming. And I'm probably going to get the strokes wrong, but there was no such thing as a butterfly stroke. And he used it in swimming the breaststroke, and supposedly the only criteria was recovery had to be underwater with two hands. But I'm screwing up the story, I'm sure, but Higgins rewrote, rewrote the book by doing something a little bit different or drastically different.   1:14:25.4 Andrew Stotz: I'd like to wrap up this fascinating discovery, or journey of discovery of you and your relationship also with Dr. Deming. Let's wrap it up by talking about kind of your final memories of the last days of Dr. Deming and how you kind of put that all in context for your own life. And having this man come in your life and bring you into your life, I'm curious, towards the end of his life, how did you process his passing as well as his contribution to your life?   1:15:08.1 William Scherkenbach: That's, that's difficult and personal. I, he was a great mentor, a great friend, a great teacher, a great person, and with, on a mission with a name and impacted me. I was very, very lucky to be able to, when I look back on it, to recognize, to sign up for his courses, and then the next thing was writing that letter to the editor and fostering that relationship. Very, very, very difficult. But, I mean, he outlived a bunch of folks that he was greatly influenced by, and the mission continues.   1:16:34.1 Andrew Stotz: And if Dr. Deming was looking down from heaven and he saw that you're kind of reentering the fray after, you know, your struggles as you've described with your wife and the loss of your wife, what would he say to you now? What would he say as your teacher over all those years?   1:16:56.3 William Scherkenbach: Do your best.   1:16:59.0 Andrew Stotz: Yeah, wonderful.   1:17:01.4 William Scherkenbach: He knows, but he knows I know what to do. So, you need to know what to do and then to do the best. But I was, I mean, he was very, he received, and I forget the year, but he was at Ford and he got a call from Cel that his wife was not doing well. And so we, I immediately canceled everything and got him to the airport and he got to spend that last night with his wife. And he was very, very appreciative. So I'm sure he was helping, helping me deal with my wife.   1:17:56.4 Andrew Stotz: Yeah. Well, Bill, on behalf of everyone at the Deming Institute and myself personally, I want to thank you for this discussion and opening up you know, your journey with Dr. Deming. I feel like I understand Dr. Deming more, but I also understand you more. And I really appreciate that. And for the listeners out there, remember to go to Deming.org to continue your journey. And also let me give you, the listeners and viewers, the resources. First, we have Bill's book, which you can get online, The Deming Route to Quality and Productivity. We have Deming's Road to Continual Improvement, which Bill wrote. But I think even more importantly is go to his LinkedIn. He's on LinkedIn as William Scherkenbach and his tagline is helping individuals and organizations learn, have fun, and make a difference. So if you want to learn, have fun, and make a difference, send him a message. And I think you'll find that it's incredibly engaging. Are there any final words that you want to share with the listeners and the viewers?   1:19:08.9 William Scherkenbach: I appreciate your questions. In thinking about this interview, we barely scratched the surface. There are a ton of other stories, but we can save that for another time.   1:19:26.1 Andrew Stotz: Something tells me we're going to have some fun and continue to have fun in these discussions. So I really appreciate it and it's great to get to know you. Ladies and gentlemen.   1:19:36.7 William Scherkenbach: Thank you, Andrew.   1:19:37.7 Andrew Stotz: You're welcome. This is your host, Andrew Stotz, and I'm going to leave you with one of my favorite quotes from Dr. Deming, and that is that "people are entitled to joy in work."    

Die Geschichte des Autobauers Lincoln ist nicht ohne die zwei Henrys zu erzählen: Die Rede ist von Henry M. Leland und Henry Ford. Die beiden hatten nämlich mal zusammen eine Firma, stritten sich dann aber. Ford ging und Leland gründete aus der Firma später Cadillac. Leland verkaufte das Unternehmen und gründete die Lincoln Motor Company. Zuerst baute Leland Flugzeugmotoren und dann, direkt nach dem Ersten Weltkrieg, Luxusautomobile. Aber auch ihn ereilte das Schicksal so man genialer Ingenieure: technisch Genies, kaufmännisch oft leider nicht die hellste Kerze auf der Torte. Und so ging Leland 1922 bankrott und – Überraschung! – Henry Ford kaufte die Firma. Nachdem es dann einen auf dem Ford Edsel aufgebauten Prototypen eines Luxuswagens namens Continental gab, verselbständigte sich das Projekt und führte zu dem Ford Tudor Continental mit V12-Motor, der bis 1948 gebaut wurde. Es folgten weitere Modell ab 1952, die sich aber immer schlechter verkauften. Ein Neuanfang musste her mit einer modernen Formensprache und so erschien 1961 der ikonischste aller Lincoln Continentals. Gebaut wurde er bis 1969 als viertürige Limousine und Cabrio, ab 1966 auch als zweitüriges Coupé. Sieben, ab 1966 sogar 7,6 Liter Hubraum, verteilt auf acht Zylinder, sorgten für ausreichend Vorschub. Technisch stammte Vieles aus dem Ford-Regal, optisch brach der neue Continental mit den chrombehangenen Straßenkreuzern der Heckflügel-Ära und überzeugte mit großen, cleanen Flächen und einer geduckten Silhouette. Für diesen Entwurf von Elwood Engel gab es dann auch direkt den begehrten Industrial Design Award. Als Oldtimer ist der Lincoln Continental technisch und kostenmäßig beherrschbar, vorausgesetzt der beste Freund hat eine Tankstelle. Platz ist da eher ein Problem für den fünf Meter langen Brummer, sowohl in der Garage als auch im Straßenverkehr. Parkhaus ist eher nicht und Parkplatz auch nicht. Cruisen geht, aber kurvenräubern ist nur schwer vorstellbar. Und so ist der Continental was er ist: ein äußerst imposantes Repräsentations-Fahrzeug, dass leider auch durch den Mord an John F. Kennedy traurige Berühmtheit erlangte. Frederic und Ron finden das Auto toll, allerdings tendiert der lockige Franzose eher zum Cabrio, der gemütliche Ron zur Limousine. Was das alles mit falschrum montierten Türen, Colt, und einem eigenwilligen Kofferraum zu tun hat – das erfahrt ihr in diesem Podcast.

Tout le monde a déjà vu une photo de John Fitzgerald Kennedy à bord de la Lincoln Continental décapotable qui le conduit dans les rues de Dallas le 22 novembre 1963, aux côtés de sa femme Jackie. En campagne pour sa réélection, celui qui a été le plus jeune président élu des États-Unis est un démocrate populaire, issu d'une illustre famille de politiciens, mais le Texas est loin d'être acquis à sa cause. État traditionnellement républicain, et favorable à la ségrégation raciale que JFK a terminé l'année précédente, c'est une étape-clé de sa campagne. À 12h30 ce jour-là, des coups de feu retentissent alors que le véhicule traverse Dealey Plaza...

Car enthusiasts, gather round! Automotive wisdom flows freely as the In Wheel Time team dives into the ever-evolving world of automobiles, from classic treasures to modern engineering marvels.The episode opens with a worrying trend in automotive recalls, where Mercedes and Ford once again take center stage. Particularly concerning is GM's recall of numerous 2021-2024 models—including Cadillac Escalades, Chevrolet Silverados, and GMC Yukons—for complete engine failures. The hosts reminisce about how such catastrophic failures were once rare occurrences, usually resulting from driver abuse rather than manufacturing defects.Lightening the mood, the team engages in their popular Hemmings Sold Car Roundup segment, attempting to guess selling prices of classics like a butternut yellow 1966 Pontiac GTO convertible clone ($19,425), a pristine 1966 Lincoln Continental convertible ($66,100), and even a 1929 American LaFrance fire truck ($40,425). Their wildly varied guesses highlight just how unpredictable the collector car market can be, even for seasoned professionals.Jeff's Car Culture segment delivers fascinating insights into classics that have unexpectedly lost value. From the elegant 1957 Ford Thunderbird (down from $40,000 to $29,400) to the ultra-rare Ferrari 250 California long wheelbase (which dropped from $12.5 million to $9 million), these depreciating treasures represent both cautionary tales and potential opportunities for budget-conscious collectors.The show concludes with a comprehensive review of the 2025 Ford Explorer. With its responsive 2.3-liter EcoBoost engine (300 horsepower, 310 pound-feet), comfortable road manners, and impressive tech including a 13.2-inch touchscreen, the Explorer makes a strong case in the competitive standard SUV segment. The reviewer's only critique? Perhaps Ford should have focused on making it an outstanding two-row vehicle rather than including a third row better suited for "smaller personnel."Ready to dive deeper into automotive culture with people who speak your language? Tune in to our live broadcast every Saturday morning and join a community that shares your passion for everythinBe sure to subscribe for more In Wheel Time Car Talk!The Lupe' Tortilla RestaurantsLupe Tortilla in Katy, Texas Gulf Coast Auto ShieldPaint protection, tint, and more!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.---- ----- Want more In Wheel Time car talk any time? In Wheel Time is now available on Audacy! Just go to Audacy.com/InWheelTime where ever you are.----- -----Be sure to subscribe on your favorite podcast provider for the next episode of In Wheel Time Podcast and check out our live multiplatform broadcast every Saturday, 10a - 12noonCT simulcasting on Audacy, YouTube, Facebook, Twitter, Twitch and InWheelTime.com.In Wheel Time Podcast can be heard on you mobile device from providers such as:Apple Podcasts, Amazon Music Podcast, Spotify, SiriusXM Podcast, iHeartRadio podcast, TuneIn + Alexa, Podcast Addict, Castro, Castbox, YouTube Podcast and more on your mobile device.Follow InWheelTime.com for the latest updates!Twitter: https://twitter.com/InWheelTimeInstagram: https://www.instagram.com/inwheeltime/https://www.youtube.com/inwheeltimehttps://www.Facebook.com/InWheelTimeFor more information about In Wheel Time Car Talk, email us at info@inwheeltime.comTags: In Wheel Time, automotive car talk show, car talk, Live car talk show, In Wheel Time Car Talk

Ep. 385 - Title Sponsor: Scrapin the Coast Our Lifestyle Podcast YouTube Channel  ODB provides quick updates  ODB sits down with Dennis Whinnery to discuss Growing up in California  Early childhood influences such as trucks and trucks shows Owning a bagged 1964 Lincoln Continental which he restored The EPIC story of how he won the Roadster Shop / Goodguys Giveaway truck  Note: episode 385 artwork created by Jason "ODB" Ballard using images from CK Mag, Goodguys, Fuel Curve and more.  RIP Mark “Papa Smurf” Ballard! We miss you Dad.  Stay On Da Rise! 

Qui a tué JFK ?Qui a assassiné le 35ème président des Etats-unis ?C'est la plus grande énigmeLe plus grand mystère Le plus grand point d'interrogation de tous les temps Kennedy est mortLee Harvey Oswald est le suspect NUMBER ONEMais le doute persisteEt les complots s'enflamment Donald Trump a donc pris une décision Le 24 janvier 2025, il a décidé de déclassifier TOUS les derniers documents qui n'avaient pas encore été rendus publicsL'affaire JFKC'est 6 millions de pagesEt une vérité qui échappe encore à tout le mondeDans cet épisode, vous pourrez croiser Air Force One, Abraham Lincoln, une balle magique, une Lincoln Continental et une caméra super 8 !Distribué par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.

Marselha, França. Um assassino profissional, Pierre Nicoli (Marcel Bozzuffi), mata um detetive francês. Paralelamente em Nova York, Jimmy "Popeye" Doyle (Gene Hackman), um detetive da polícia, e Buddy "Cloudy" Russo (Roy Scheider), seu parceiro, investigam discretamente Salvatore "Sal" Boca (Tony Lo Bianco), um pequeno comerciante, que está tendo gastos muito acima da sua renda. Cada vez existem mais indícios que grande parte da renda de Sal é ganha ilegalmente e, no processo, é ajudado pela esposa, Angie Boca (Arlene Farber). Isto os leva a descobrir que um grande carregamento de droga está para chegar no país, assim Popeye e Buddy recebem ordens para trabalhar com os agentes federais Bill Mulderig (Bill Hickman) e Bill Klein (Sonny Grosso). Acontece que Doyle e Mulderig têm desavenças, pois uma vez os instintos de Doyle falharam, o que provocou a morte do parceiro. O cérebro da operação é Alain Charnier (Fernando Rey), que esconde 60 quilos de heroína no Lincoln Continental, um carro de luxo que pertence a Henri Devereaux (Frédéric de Pasquale), um astro de cinema que, em razão da sua fama, não deverá ser importunado quando estiver filmando em Nova York. Alain contata Sal para organizar a venda da heroína, mas Doyle vigia Sal e logo começará um jogo de gato e rato.PIX: canalfilmesegames@gmail.comSiga o Filmes e Games:Instagram: filmesegames Facebook: filmesegames Twitter: filmesegamesSpotify: https://open.spotify.com/show/5KfJKthPodcast: https://anchor.fm/fgcastIntro - 0:00The Fresh Connect - 2:05O que é "Operação França"? - 2:34Notas dos agregadores - 3:00Tirando o bode da sala - 3:41Os Culpados - 46:56Premiações - 1:00:35Bilheteria - 1:02:30Notas do Filmes e Games - 1:03:12Momento Locadora: Parte 1 - 1:07:19Comentários da comunidade - 1:12:25Momento Locadora: Parte 2 - 1:16:08Revelação do FGcast #373 - 1:46:47Links para adquirir produtos relacionados - comprando por aqui, você ajuda o Filmes e Games a ganhar uma pequena comissão (sem pagar nada a mais por isso).

Hey Slaycaters, today's case is a mystery from 1980 that went on to haunt a serene, seaside, Georgia town for decades.  Driving back to New York from their annual winter holiday in Miami,  Charles and Catherine Romer stopped off in one of their favorite roadside hotels — the Holiday Inn, in Brunswick, Georgia.  But while they checked in — they never checked out.  The couple, in their mid-to-late 70's disappeared along with their custom, 1979 Lincoln Continental.  We won't give away what happened — but if was a happy ending, it wouldn't be on our show.  But as is so often the case — when tragedy strikes, it also brings out the best in people. Through a combination of sheer tenacity and obsession this case was eventually brought to a resolution.  As always, thanks for listening and please stay safe out there!  MORE KIM!  Weekly ‘More Kim' episodes are available for subscribers to SLAYCATION PLUS — not to mention AD FREE LISTENING! SUBSCRIBE to SLAYCATION PLUS right in Apple Podcasts, or on our website: https://plus.slaycation.wtf/supporters/pricing Join our ridiculously fun & funny Facebook Group - 'SLAYCATERS ONLY' where you can interact with the Hosts and get behind the scenes info, photos and more: https://www.facebook.com/groups/394778366758281 SLAYCATION MERCH!  Top quality ‘Pack Your Body Bags" tote bags, as well as Slaycation T-shirts, towels, sandals, fanny packs, stickers and more available at: https://plus.slaycation.wtf/collections/all For more INFO on Slaycation, the Hosts, or to EMAIL us go to: www.slaycation.wtf Learn more about your ad choices. Visit megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices

 The 2025 Chevrolet Silverado EV is a cutting-edge electric pickup built on GM's Ultium platform, offering up to 492 miles of range. The Work Truck (WT) model delivers 510 horsepower, while the RST trim reaches 645 horsepower with Wide Open Watts mode. It features a modern design, a spacious interior, and an innovative midgate for extended cargo space. With DC fast charging, it adds 100 miles in just 10 minutes. Super Cruise driver assistance is available on higher trims. Pricing starts at $57,095 for the WT model, with the RST at $89,395. Production begins in late 2025. ----------------------------------------From Jeff's Car Culture files, we look at the 1960s "land yachts" that were massive, luxurious American cars known for their extravagant size, smooth rides, and powerful V8 engines. Models like the Cadillac Fleetwood, Lincoln Continental, and Buick Electra 225 stretched over 18 feet long, offering plush interiors with chrome accents, bench seats, and advanced features for the time. Their long hoods, wide grilles, and tailfins defined the era's bold styling. These cars prioritized comfort, floating down highways with soft suspensions. Gas-guzzling yet glamorous, they symbolized American prosperity and automotive excess. Though impractical today, they remain icons of 1960s luxury and engineering ambition. ----------------------------------------- The 2025 GMC Sierra Denali EV Max Range is a premium electric pickup truck offering an impressive GM-estimated 460 miles of range. Powered by dual electric motors, the Sierra EV delivers 760 horsepower and 785 lb-ft of torque, enabling a 0-60 mph acceleration in 4.3 seconds. It supports 800-volt DC fast charging up to 350 kW, allowing for rapid energy replenishment. The truck boasts a luxurious interior with premium materials, advanced features like Super Cruise driver assistance, and a towing capacity of up to 10,500 pounds. Be sure to subscribe for more In Wheel Time Car Talk!The Lupe' Tortilla RestaurantsLupe Tortilla in Katy, Texas Gulf Coast Auto ShieldPaint protection, tint, and more!ProAm Auto AccessoriesProAm Auto Accessories: "THE" place to go to find exclusive and hard to find parts and accessories!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.---- ----- Want more In Wheel Time Car Talk any time? In Wheel Time Car Talk is now available on Audacy! Just go to Audacy.com/InWheelTimeCarTalk where ever you are.----- -----Be sure to subscribe on your favorite podcast provider for the next episode of In Wheel Time Car Talk and check out our live broadcast every Saturday, 10a - 12noonCT simulcasting on Audacy, YouTube, Facebook, Twitter, Twitch and InWheelTime.com.In Wheel Time Car Talk podcast can be heard on you mobile device from providers such as:Apple Podcasts, Amazon Music Podcast, Spotify, SiriusXM Podcast, iHeartRadio podcast, TuneIn + Alexa, Podcast Addict, Castro, Castbox, YouTube Podcast and more on your mobile device.Follow InWheelTime.com for the latest updates!Twitter: https://twitter.com/InWheelTimeInstagram: https://www.instagram.com/inwheeltime/https://www.youtube.com/inwheeltimehttps://www.Facebook.com/InWheelTimeFor more information about In Wheel Time Car Talk, email us at info@inwheeltime.comTags: In Wheel Time, automotive car talk show, car talk, Live car talk show, In Wheel Time Car Talk

Lincoln Addict Podcast… brought to you by  Devious Customs Follow @DeviousCustoms via Instagram for more info on their amazing products including suspension, exhaust, etc. for the 60s era Lincolns! DeviousCustoms.com to order! Colorado Custom Wheels Follow @TheColoradoCustom via Instagram for more info! They produce the BEST Lincoln replica wheels in the galaxy!  ColoradoCustom.com for more!  Steel Rubber Follow @SteeleRubber via Instagram or SteeleRubber.com. BEST weatherstripping in the business!  Griot's Garage Follow @GriotsGarage via Instagram or GriotsGarage.com. BEST cleaning products in the business!  Ep. 42 Details ODB the "Lincoln Addict” provides Lincoln Scene updates  ODB covers the main topic of 1963 Lincoln Continental Exterior Design Aesthetics Key differences in the exterior design/features of a 1963 Lincoln vs. a 1962, etc.  + So much MORE!  Bumper music in this episode includes "Welcome To L.A." by Warren G. LA = Lincoln Addict (this song was never officially released and came out after Jermaine Dupri produced "Welcome To Atlanta."    Thanks to the Lincoln Addicts for the continued support. #LincolnAddictPodcast PEACE!   Episode artwork compiled by ODB from various resources including: Lincoln brochures and various images by Lincoln Motor Company circa 1960-1961.    RIP Mark “Papa Smurf” Ballard!

Is quality simply a matter of two categories: good and bad? But then how do you get to "better"? In this episode, Bill Bellows and Andrew Stotz discuss categories and continuum thinking. TRANSCRIPT 0:00:02.4 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we dive deeper into the teachings of Dr. W Edwards Deming. Today I'm continuing my discussion with Bill Bellows who has spent 31 years helping people apply Dr. Deming's ideas to become aware of how their thinking is holding them back from their biggest opportunities. And today is episode six, Category Thinking and Continuum Thinking. Bill, take it away.   0:00:27.9 Bill Bellows: Welcome Andrew great to see you again. All right, so in podcast five, I went back and it was just posted by The Deming Institute. And I just wanna clarify again on the topic of acceptability and desirability. Where we're going tonight is looking at acceptability and desirability in a little bit more detail, a little bit differently, but those are still the prevailing themes. And again, I just wanna reinforce that none of this is to imply that desirability is better than acceptability. What's important is to be aware of when I'm using acceptability thinking. And when I'm using desirability thinking and use the one that makes the most sense in that situation. We were talking earlier about companies whose products we enjoy using and we're loyal to them. And I mentioned that my wife and I have developed a loyalty to Toyota products.   0:01:40.4 BB: Going back to 1989 was our first Toyota product. And I knew I wanted a pickup truck. 'Cause I was borrowing a pickup truck from a number of friends and I thought, I really like a pickup truck. There's a lot you can do with a pickup truck. So, I knew I wanted a pickup truck. And I knew from having worked in my father's gas station, I had reason to believe I wanted a Japanese pickup truck and not an American pickup truck. So, I then it was a question of is it a Mazda, Toyota.   0:02:11.1 AS: Nissan.   0:02:13.2 BB: Sorry Nissan. And I looked at all of them and yeah I just all I knew is I was gonna be one of those. And I think the major reason I went with... My wife and I went with a Toyota... I don't think the prices were that different. But it just had a, it was the styling was a little bit better. But I did not... That's why I bought it.   0:02:46.5 AS: The loyalty wasn't built yet.   0:02:49.0 BB: No I knew to stay away... I knew I had seen plenty of examples of... Well, I had traded in my first car that my father, my parents got me when I was in college was a 1975 Chevy Nova. Four door Chevy Nova. And the reason four doors is important is a... If it was a two door, the door would be longer. But it was a four door. By the time I gave that car to a friend, the engine was running beautifully but the body was falling apart. And, so, by the time I sold it to get the pickup truck, in order to get out of it, I'd have to throw my shoulder into the driver's door. Why? Because the door droop was so great that when you close the door, I mean the door drooped and this is not a four door, this is a two door. So, imagine if it was a two door the door would be even heavier. So, on a four door, the door drooped. And, so, when you closed it, you'd had to lift it and then close it in order to get out you had to... Oh, it's just my wife couldn't drive. It was just a nuisance.   0:04:17.6 AS: And, that in '75 was just about when the Japanese were really starting to go after the US car makers. And but I want to tell you just a quick one. I can't remember if I've told you, but I used to have a 1963 Lincoln Continental here in beautiful Bangkok. And I owned it for 10 years. And then eventually I sold it. But what a beautiful car. And people always ask me the same thing and they said, isn't it hard to take care of? And I said, you gotta remember back in those days, cars were simple.   0:04:49.1 BB: Yeah, yeah. So, the... So, with... So, the experience of 14 years or so, with the '75 Chevy Nova. And the door was like the straw that broke the camel's back. It just done with this, all right. So, we're gonna buy Japanese, bought a Toyota. That was the first one. And I think I've mentioned in the first podcast I mentioned that we had a 1998 Toyota Sienna, which is their first, it was their Toyota third attempt at a minivan. The first one I think was underpowered, the second one... And we knew we wanted a minivan. It was time, the kids were getting a little bit bigger. It was time for minivan. And just as we were ready to go buy it, they had a... I think a competitor came out with dual sliding doors. Dual sliding doors. And, so, instead of Toyota coming out with a one sliding door, they stepped back. I think Chrysler came out with two sliding doors. And they figured we can't come to market with one sliding door. They've got two sliding doors. So, then we waited another year and they finally came out and given all of our delight with the Toyota pickup truck, boom, that's what we wanted. And then the transmission failed, six months later with 10,000 miles in the car.   0:06:18.5 BB: And I have a photo of that. Not only did the transmission fail at 10,000 miles, but it failed on Christmas morning on our way to see friends about an hour away. And this guy, people were going to see, he knew I loved Toyota. And when he drove to pick us up, we transferred everything from that to his Ford F-150. He says to me... So, then we had to have the car towed on a flatbed to his house and the next day to the dealership, what a nuisance headache. But when he showed up, he looks at me knowing that I like Toyota. And he says, how's this data point change your theory about Toyota?   0:07:06.5 AS: I thought he was gonna say, if it was me, I would've said pop in the back.   0:07:12.6 BB: And I was like, yeah, that really hurts. Well when I shared that story with students at Northwestern's Business School, the Kellogg Business School, their advice and these are students that had worked in all different industries from Coke to banking, and a number of 'em have worked in the auto industry. And their advice was, I said, Professor Bellows never buy anyone's first model year, even Toyota. Now I have a friend who he and his wife bought the same model year Toyota Sienna. They did not have a problem.  Oe did. When I met at a Deming conference, a guy who worked in Georgetown, Kentucky which is where the Sienna was made. And, so, I met him at a conference and when he said he worked for Toyota, I said, oh, my wife and I buy nothing but Toyotas. He says, oh. And I said, we have a first model...   0:08:08.6 BB: Year Sienna. And everything was good. And then I'm thinking, I'm gonna ask the guy a question. And I looked straight in his eyes. We were pretty close together. And I'm about to ask him a question. I'm looking straight in his eyes and I said, we got a Toyota Sienna. He says, how do you like it? And I looked right at him and I said, the transmission failed at 10,000 miles. And he rolled his eyes. And I said, so, you know about this. It wasn't a look of shock. It was, yeah, all right. So, I said, all right, all right. Your expression just told me that you know something about this. I said, what's up? He says, we tried. This is so cool. He says, we tried to save a few pennies on a bearing.   0:09:00.8 BB: I said, you did but what you did cost me more than you saved. So, yeah you guys saved a few pennies on a bearing and cost my wife weeks of aggravation to have it towed from where it happened to the place we were going because it Christmas Day, it broke. Everything's shut down on Christmas days. You can't have it right? And, so, we had it towed, had to get a rental car. Then they're complaining about, we had... Who authorized this rental car? We only pay... It was just headache after headache. But we still buy Toyota Andrew. We still buy Toyota. Why? Because I'm afraid to buy from anybody else. Well, part of the reason I wanted to share that with our audience is I buy Toyota products based on value. And I believe that the best value we get in transportation, personal transportation is the money we spend buying a Toyota most often brand new. We've also bought some used, got great use out of them, never had a problem, anything like what I just shared with you. And that's having owned five or six different Toyotas. I mean, right now in our family we have three of them.   0:10:16.7 AS: I think I need to correct you.   0:10:19.1 BB: Go ahead.   0:10:19.9 AS: You buy Toyotas on value and values.   0:10:25.7 BB: Yes!   0:10:28.2 AS: You're aligned with their values and therefore you're willing to look beyond the mistakes and problems that it comes with every product, every service, every company, because you're aligned with their values.   0:10:42.2 BB: Well, what's funny is when we bought the Sienna and we're talking with 'em, doing the driving and signed agree to buy it, that's the color we want. We want these seats, blah, blah, blah. And then you go talk to the closer and the closer's a guy, the gal at the dealership that wants to add on the undercoating and the this and the this and the this and the this. And he wanted to sell us at a premium price, this extended warranty and I dunno what it costs, but I said, I've done a whole lot of research. And he says to me it's so funny. He says, when these things break down, a circuit board breaks and that'll cost you this and this and this, and, so, I'm gonna sign you up for the insurance policy, the extra coverage. And I said, no, and he is going on and on. And I said, look it, I've done a lot of research into how they're made and I said, and the values of that organization. So, I said, the reason we buy Toyota is that I have an understanding, a pretty damn good understanding of how they manage the product, the pieces and how it all comes together. And he's pushing back at me. Finally, I said, I teach university courses on how Toyota operates and their quality system.   0:12:14.8 BB: So, we didn't get the extra coverage. Now it was still covered under warranty, so, it was kind of laughable that. But anyways, the reason I bring that up is that...   0:12:27.3 AS: Before you do that, I want to just say for the listeners and viewers out there, what is the messaging from a corporate strategy perspective? And that is have values that you stand for. Communicate those to the market, stay loyal to them and the customers who align with those values will stick with you through the hard times that you're gonna definitely have. There's a quote by Alexander Hamilton says, "those who stand for nothing, fall for everything." If you do not stand for a clear set of values that the market can perceive, then people are gonna fall away from you as soon as times get tough.   0:13:07.2 BB: Oh yeah. And I...I, I. It's about that and that's why I've read lots about Toyota. How they operate written by people outside of Toyota trying to explain it, people inside of Toyota and their explanations. But part of the reason I bring this up is my fascination, my interest in Dr. Deming's philosophy, is a great deal to do with his system is based on an incredible appreciation of the difference between acceptability and desirability. All other quality management systems, whether it's the quality management within Lean is acceptability based, good parts and bad parts, Operational Excellence, Six Sigma Quality. In fact, there's a quote at the end of chapter 10 in "The New Economics". And chapter 10 was the original last chapter until the third edition came out. In which case there's chapter 11 written in large part by Kelly Allen, a good friend.   0:14:15.1 BB: And when chapter 10 was the end I thought it was pretty cool that at the very end of chapter 10. The last few pages of chapter 10 of “The New Economics” are about Dr. Taguchi's loss function. And this is what turned me on to Dr. Taguchi, was finding “The New Economics" in a brick and mortar bookstore. I knew from ASQ Quality Progress that this was coming out. So, I remember when it came out, this was before Amazon, going to the bookstore. Going through it and saying what does this guy think about Taguchi? Because Taguchi was my, the one I really idolized. And I opened it up and I turned to chapter 10 and it's all about the loss function, the problem and I thought this is way cool. So, the closing quote... The closing... The last sentence in chapter 10 which again was the original last chapter until third edition came out, is the following "Conformance to specifications," that's acceptability, "zero defects," that's acceptability. "Six Sigma quality," which is acceptability "and all other specification-based nostrums all miss the point, ,stated by Donald J. Wheeler."   0:15:42.6 BB: So, then I looked up, but what is a nostrum? And Dr. Deming not Dr. Deming a nostrum is defined as “quack medicine.”  So, "Conformance to specifications, zero defect, Six Sigma quality, and all other specification-based nostrums all miss the point." And, so, I wrote an article about this, gosh, 20 years ago. I said, what's the point? And my explanation, the point is, all of them are about managing parts in isolation. Looking at things in isolation. Again that's acceptability. And as I said earlier, I'm not saying acceptability is bad, I'm just saying acceptability is not desirability. And the other thing I wanna add is, why do I... My wife and I love Toyota products. I've got reason to believe through a lot of research and talking, sharing the ideas that we talk about in these podcasts with people within Toyota. And they have a desirability focus that nobody else... That I'm not aware of anybody else has.   0:16:54.9 BB: And, that's having presented around the world doing classes, at Kellogg Business School, at university. Yeah, the Kellogg Business School Northwestern University. I teach online classes at Cal State Northridge, Southern Utah University. I've lectured at many universities. And I never had anyone come to me working in industry saying, Bill, what you're talking about, we practice where I work. No. And, so, for those that are pursuing the Toyota Production System stuff. My response is, I don't buy Toyota products because they use the Toyota Production System. Now, that may help with getting the car to market faster. But I don't believe the Toyota Production System is why people buy Toyota products. I believe Toyota's quality management system... At least I buy Toyotas because I believe their quality management system, inspired by Dr. Taguchi, inspired by Dr. Deming, is providing something that nobody else has in many industries. All right. So, I wanted to get that out.   0:18:06.7 AS: So, are you saying Toyota Production System is more of a tool that is in their toolbox of quality management system?   0:18:18.4 BB: Um, the Toyota Production System is classic Industrial Engineering.   0:18:26.8 AS: Right.   0:18:27.0 BB: It's how to...   0:18:28.3 AS: It's a natural.   0:18:30.5 BB: How to improve flow, how to improve throughput by minimizing number of steps, by minimizing inventory. It's highly credited to Taiichi Ohno, who was mentored by the founder of the Toyota Motor Company. And it's all about, they don't have a lot of money. So, we need minimal inventory, minimum steps. So, it's like... So, the Toyota Production System is an efficiency based system based on, we don't have a lot of money, we're not gonna buy a lot of inventory. But the quality aspect of the Toyota Production System everywhere, everything I've written, everything I've read by people describing the Toyota Production System it's all explained by acceptability. So, that they may be moving things closer together so people don't walk so far.   0:19:27.8 BB: But what I'm looking at with Dr. Deming's work inspired by Dr. Taguchi is what is it about the quality system that causes those parts to come together so well and the products to perform so well? So, it's not just having the parts when I reach out, the part is there, but those parts integrate better. I've mentioned in the first podcast series that Toyota had 100% snap-fit pickup truck in 1969 at a time when Ford was banging things together using rubber mallets to get the parts together. They took apart and assembled a Toyota pickup truck twice 'cause they didn't believe the results the first time the parts went together without mallets. That's what I'm talking about, that within that system, the ability for the parts to come together to work together cannot be explained by an acceptability based system. And, so, having spoken with people and having the opportunity to share with people within Toyota the ideas we talk about inspired by Dr. Deming, I've learned that they do desirability in a way that nobody... I'm not aware of anyone else having done.   0:20:48.5 BB: All right, so, what I want to get into, add to the discussion tonight, relative to category thinking, is this idea of category thinking, continuum thinking. Category thinking quite simply is putting things in categories. So, in acceptability we have two categories, good or bad, or maybe three categories. It's good or it's scrap or it's rework. So, category thinking is generically putting things into categories. And so, we could look at category... Categories could be... There could be two categories, three categories.   0:21:27.1 BB: It's been a while since I've gone to see a movie, but I believe they still have a rating system of PG, PG-13, R, R-17, maybe X. Those are categories. Fruits and vegetables. Those are two high level categories. Within each of those categories, we have types of, we have apples and oranges, and within them we have types of apples. That's all category thinking. You go into a supermarket and every aisle... There's the cereal aisle. That's a category. There's the canned goods, those are categories. Religions - talk about categories. So, every religion you look at is its own category. And, then within those categories they have subcategories. How about music? How many categories in music are there Andrew?   0:22:18.9 AS: Well, it gets all messed up on my iTunes where I'm like, that's not heavy metal. That's rock.   0:22:28.6 BB: Yeah. And then there's types of rock. In the beginning it was rock and roll, and then there's types of rock and roll.   0:22:34.0 AS: Progressive rock.   0:22:34.0 BB: Progressive rock. And then we have people... So, what category would we put... I think somebody asked Lucinda Williams, we're going to see her in a few weeks. So, what category? Well, she doesn't fit a category. So, that's category thinking. Category thinking is putting things in categories. We could say, where did you go to college? That's a category. These are USC grads, those are Cal State grads. And, part of the point I want to make is that we use category thinking all the time. Putting people in categories is what we do. Such as you and our daughter are Cal State graduates.   0:23:17.6 BB: And, so, what degrees do they have? Those are categories. So, I don't know what we would do if we couldn't put things in the categories. So, I don't think category, putting people in category is not a bad thing. Now, when you start to associate values with the categories, now we're getting into racism or sexism and then, okay. But this idea that putting people in categories is a bad thing, I'd say category thinking is our simple way of organizing everything around us and these little file cabinets. Now added to that is when you put four or five things into a category, then what you're implying is that they're all the same. And that gets into acceptability.   0:24:12.8 BB: So, if this is a good part, that's a good part. That's a bad part. That's a good part. So, all the good parts go into the good part category. Then we say, oh, these are all good. Then we get into the sense of, and they're interchangeable. Well, maybe not. And that has to do with what I call continuum thinking. All right, so before we get to continuum thinking, Andrew, remember the question. What do you call the person who graduates last in their class of medical school?   0:24:43.3 AS: I don't remember that.   0:24:45.2 BB: Okay, so take a wild guess, Andrew, putting the pressure on, what do you call the person that graduates last in his or her class in medical school?   0:24:55.7 AS: Surgeon general.   0:24:56.9 BB: What's cool is that's a question I've been able to ask all around the world. Now, depending on where I go, I can't talk about baseball because they don't understand baseball. Or depending on where I go, I can't say soccer or I have to say football. Then if I say football, I have to say, well, I mean your football, not American football. But what's neat about this question, what do you call the person that graduates last in their class in medical school, that's "doctor." That's also acceptability thinking. From the first in class to the last in class, they all met requirements. Andrew, you know what that is? Acceptability. So, category thinking is a form... Acceptability is a form of category thinking. All right. Now I'm gonna give you three numbers and I'm going to ask you which two of the three are closest to being the same. You ready?   0:25:58.0 AS: Yep.   0:26:01.7 BB: 5.001, 5.999 and 6.001.   0:26:11.1 AS: 5.999 and 6.001.   0:26:17.6 BB: Are close to being the same?   0:26:18.8 AS: Yeah.   0:26:20.2 S3: That's what most people think. Okay. But...   0:26:25.7 AS: One's a six and one's a five. That's a problem.   0:26:29.5 BB: All right. And, so, again, the numbers were 5.001, 5.999 and 6.001. And the question is, which two of the three are close to being the same? And, what most people will say is 5.999 and 6.001, which infers that what does same mean?   0:26:48.5 AS: The integers?   0:26:49.1 BB: If you answered.   0:26:49.9 AS: I looked at the integers at the end rather than the whole number at the beginning.   0:26:56.7 BB: But is it safe to say you chose those numbers by saying they were closest together?   0:27:01.6 AS: Correct. Yes.   0:27:03.2 BB: So, in your case you're saying, if I plot those numbers from zero to infinity. Then those two are really close together. That's one definition of same is proximity. But, same could also be, they begin with five, in which case the first two are close to being the same. 'cause they both begin with five or they're both less than six. Or, I could say 5.001 and 6.001, because they both end in .001. So, it turns out there's three answers to the question. But the answer of the last two and proximity is what category is what continuum thinking is about. On a continuum these two are closest together. All right.   0:27:51.2 AS: And I have to tell you, we're gonna be running out of time, so we gotta wrap this up.   0:27:55.4 BB: All right. So, when I asked you the question, what do you call the person who graduates last in their class of medical school? And you said doctor, that's category thinking. If you used... Well actually the thing is, if I ask, what do you call the person who graduates last in their class at the United States, US Army's Military Academy, known as West Point, one answer is Second Lieutenant. 'cause they're all Second Lieutenants. But West Point uses continuum thinking to define the very last person in their class. So, it's the last person in class is not called second lieutenant. The last person in the class is called goat, as in the animal.   0:28:43.2 BB: And a very famous goat at West Point, who from my reading, was very proud to have graduated last because there's... I think Mike Pompeo, who was Secretary of State under president Trump, was first in his class at West Point, first in his class. A very famous, I wanna be the last person in my graduating class at West Point was George Custer. You've heard of him?   0:29:14.3 AS: Yep.   0:29:15.5 BB: And, he was deliberately lazy, so he wanted to be the very last person in his class. But that's, but the idea is that category thinking says they're all Second Lieutenants, they're all doctors. Continuum thinking is when you say this is the first, this is the second, this is the third. And when you come up, when you start to order them and say, the last one is goat, that's looking at things on a continuum, which is continuum thinking. Well, given that most quality systems, including Boeing's Advanced Quality System, are based on category thinking and category thinking, you have good parts and bad parts. When I ask a question as I brought up in the podcast five. I said I go to audiences and ask, how much time do you spend discussing parts which are good, that arrive on time? And the answer is none. And I say, well why is that? 'Cause in that system they're focusing on taking things from bad to good. And then what? Stopping at good.   0:30:20.0 BB: Well, part of the thing I wanna get across in this episode is the reason we're stuck in that model of stopping at good is because the quality system is based on category thinking of bad and good. And in a world of good and bad, there is no better. In a world of short and tall, there is no taller. And, so, continuum thinking allows us to go beyond that. And, so, going back to Dr. Deming's quote, conformance requirements, which is category thinking, zero defect, Six Sigma quality, those are all category based systems, which means it's good parts and bad parts. But then I come back to how does a system which is based on good parts and bad parts deliver such incredible reliability in the products? And, I believe it's because they're using continuum thinking. Not... And again not continuum thinking everywhere, but I think they have very judiciously figured out where to use continuum thinking and that is their differentiator. In my admiration for Dr. Deming's System of Profound Knowledge is, I've not come across any other type of management theory, which has that level of fidelity to explain that. And, in order to practice continuum thinking, implement it, you have to work together.   0:31:43.9 AS: And I'm gonna wrap this up by... One of the revelations that I come upon when I listen to what you're saying is. That's also what makes Deming's teachings sometimes hard to grasp, because there is no clear category and there is no clear beginning and end. There is no certification and therefore it's just hard for us who are used to being in categories to grasp. And that's my conclusion what I draw from everything you've just said.   0:32:16.6 BB: Well and let me add to that, really appreciate you saying that. Let me add to that,much of what I was doing at Rocketdyne... When I began to appreciate that the reason I was focusing on solving problems, solving problems and the problems we didn't solve were the problems where the customer, NASA said, we're gonna take this work and take it to the company down the street because you guys can't make it happen.  And, that scared the hell out of me that we're gonna lose this work to competitors because... And when I looked at it, was why are we stuck?  And I looked at Dr. Deming's work, the reason we're stuck is we're... 'cause our quality system is based on good parts and bad parts. We're waiting for trouble to happen. And, so, but still what I found is, and when I started to focus on... I went from being 100% Taguchi to more about Dr. Deming's work and trying to come up with everyday examples to make Dr. Deming's work more accessible.   0:33:16.9 BB: So, in Dr. Deming's work, you're not gonna find category thinking, continuum thinking. So many of the concepts we talk about in this series, in the prior series are... I refer to them as InThinking Concepts, just trying to make it easier for people to begin to absorb the brilliance of Dr. Deming's work. Because, I think absent that, when he says quality, what kind of quality is he talking about? Acceptability quality, desirability quality. So, I'm with you, I think the work is brilliant. I'm just hoping through our conversations and these podcasts that we can make his work far more accessible.   0:33:56.4 AS: Yep. Well, I think we're doing that. And Bill, on behalf of everyone at The Deming Institute and the audience, I wanna thank you again for this discussion. For listeners, remember to go to deming.org to continue your journey. Of course, if you wanna keep in touch with Bill, just find him on LinkedIn. This is your host Andrew Stotz. And I'm gonna leave you with one of my favorite quotes from Dr. Deming. "People are entitled to joy in work."

Alex and Zac tag-team to take on the one and only actor, Honda spokesperson, philanthropist, and soon-to-be-ex-pro wrestler John Cena. They start with a dazzling, if incomplete, list of Cena's accomplishments before moving on to the beginnings of his fascination with torture by British car; the formative influence of Matchbox cars in the mud and Richard Scarry's Cars and Trucks and Things That Go; and the evolution from early East Coast hip-hop to the car-flaunting mainstream rap of the 2000s. Cena takes time out to demonstrate a perfect elevator pitch for the BaT model and community before diving back into the difference between Brock Lesner and a 2,000-pound supercar with 1,000 horsepower; the healthy balance struck in his relationship regarding car collecting and safety; humility as it relates to gratitude; finding the reward in running through the gears in his XK120, even without a turn in sight; the satisfaction of gauges arrayed across a wooden dash; a memorable first motorcycle experience followed by his brief residence in a Lincoln Continental; life lessons taught through two decades with his infamous un-Lambo; the difference between an intriguing car and one that just costs a lot; and finally, asking one's self the right questions about philanthropy.

Starting with a cheeky debate on whether a fleshlight could break from overstimulation ("asking for a friend"), the conversation quickly moves to exciting horror rumors. Johnny speculates on the possibility of a new Friday the 13th movie set on a frozen lake, envisioning a holiday-themed Jason Voorhees wreaking havoc during family gatherings. He also talks about Nocturne's return for a second season and his love for Alucard from Castlevania, weighing him against Vampire Hunter D. The episode's main feature is a deep dive into the 1977 cult horror film The Car, where a possessed black Lincoln Continental terrorizes a desert town. Johnny provides fascinating trivia about the film's production, including its eerie connection to James Brolin's personal life and the car's creepy horn blasts that heighten the tension. The show covers everything from the film's side characters, including hot teachers and a cowboy sheriff, to Johnny's surprise at how much he actually enjoyed the movie. Ending on a high note, Johnny rates The Car a "Binge Now," encouraging listeners to experience the surprisingly sinister ride for themselves. Don't forget, tonight's episode is brought to you by Mochi—joinmochi.com for $40 off with the code BINGEWATCHERS.

Rich McClellan from Elite Customs in Franklin, Tennessee, joins us to share his incredible journey from high school tinkerer to thriving custom car shop owner. Learn how Rich built his business on trust and personalized service, and hear fascinating stories about unique trades and memorable projects that highlight the vibrant growth of small businesses in the automotive customization industry. Rich's practical tips on client relationships are invaluable for anyone looking to succeed in a service-oriented business.Get ready to be inspired by some jaw-dropping custom car builds, including an impressive project for the CMAs. Follow the captivating tale of a '61 Lincoln Continental convertible transformed with unique features like engraved door handles and a Gen One Coyote Mustang engine. We also take a look at other exciting builds in the shop, such as a turbocharged '67 F100 and a '65 Lincoln Continental bound for SEMA. Plus, we demystify Brabus and its intriguing connection to AMG.Our episode wouldn't be complete without diving into the lively world of car events and heartwarming community stories. We preview upcoming car shows in Southeast Texas and the 2024 Hot Wheels Legends Tour, and share an uplifting story about Rodney Smith Jr. receiving unexpected help from Anderson Ford. We also tackle serious topics like juvenile justice loopholes in Maryland and President Joe Biden's anticipated action against Nippon Steel's acquisition of US Steel. This episode is packed with insights, excitement, and feel-good moments you won't want to miss!Be sure to subscribe for more In Wheel Time Car Talk!The Original Lupe' Tortilla RestaurantsLupe Tortilla in Katy, Texas Gulf Coast Auto ShieldPaint protection, tint, and more!ProAm Auto AccessoriesProAm Auto Accessories: "THE" place to go to find exclusive and hard to find parts and accessories!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.---- ----- Want more In Wheel Time Car Talk any time? In Wheel Time Car Talk is now available on iHeartRadio! Just go to iheartradio.com/InWheelTimeCarTalk where ever you are.----- -----Be sure to subscribe on your favorite podcast provider for the next episode of In Wheel Time Car Talk and check out our live broadcast every Saturday, 10a - 12noonCT simulcasting on iHeartRadio, YouTube, Facebook, Twitter, Twitch and InWheelTime.com.In Wheel Time Car Talk podcast can be heard on you mobile device from providers such as:Apple Podcasts, Pandora Podcast, Amazon Music Podcast, Spotify, Google Podcasts, iHeartRadio podcast, TuneIn + Alexa, Podcast Addict, Castro, Castbox and more on your mobile device.Follow InWheelTime.com for the latest updates!Twitter: https://twitter.com/InWheelTimeInstagram: https://www.instagram.com/inwheeltime/https://www.iheart.com/live/in-wheel-time-car-talk-9327/https://www.youtube.com/inwheeltimehttps://www.Facebook.com/InWheelTimeFor more information about In Wheel Time Car Talk, email us at info@inwheeltime.comTags: In Wheel Time, automotive car talk show, car talk, Live car talk show, In Wheel Time Car Talk

Amy Ryan joins Seth and Josh on the podcast this week! She talks all about her entire family sharing one room when they visited the Caribbean, the family Lincoln Continental, her grandparents dressing up to go to their basement bar, and so much more! AirbnbFamily Trips is supported by Airbnb. Your home might be worth more than you think. Find out how much more at airbnb.com/host to learn about hosting. True NutritionTake the guesswork out of nutrition with @True Nutrition and get 15% off with codeTrips at truenutrition.com/trips #truenutritionpod LinkedInStart converting your B2B audience into high quality leads today. We'll even give you a $100 credit on your next campaign. Go to LinkedIn.com/familytrips to claim your credit. Terms and Conditions apply. DraftkingsScore big with DraftKings Sportsbook - the number ONE place to bet touchdowns. Download the DraftKings Sportsbook app and use code FAMILYTRIPS. That's code FAMILYTRIPS for new customers to get $250 in bonus bets when you bet just five bucks AND get one month of NFL+ Premium! Only on DraftKings DeleteMeTake control of your data and keep your private life private by signing up for DeleteMe. Now at a special discount for our listeners.Today get 20% off your DeleteMe plan when you go to joindeleteme.com/TRIPS and use promo code TRIPS at checkout.

Lincoln Addict Podcast… brought to you by  Devious Customs Follow @DeviousCustoms via Instagram for more info on their amazing products including suspension, exhaust, etc. for the 60s era Lincolns! DeviousCustoms.com to order! Colorado Custom Wheels Follow @TheColoradoCustom via Instagram for more info! They produce the BEST Lincoln replica wheels in the galaxy!  ColoradoCustom.com for more!  Steel Rubber Follow @SteeleRubber via Instagram or SteeleRubber.com. BEST weatherstripping in the business!  Griot's Garage Follow @GriotsGarage via Instagram or GriotsGarage.com. BEST cleaning products in the business!  Ep. 41 Details ODB covers the normal Lincoln Addict Podcast updates ODB interviews a true Lincoln Addict... Tim Wilson covering   Tim's love for cars How Tim became a "car guy" Tim's first Lincoln and others Tim's 1,029 mile Lincoln Continental that he located and went after and ultimate overall the restoration on + so much MORE!  Bumper music in this episode includes "Welcome To L.A." by Warren G. LA = Lincoln Addict (this song was never officially released and came out after Jermaine Dupri produced "Welcome To Atlanta."    Thanks to the Lincoln Addicts for the continued support. #LincolnAddictPodcast PEACE!   RIP Mark “Papa Smurf” Ballard!

Luke Edgar has had a legendary career in building lifestyle brands and keeping them not only relevant but in demand. What makes Luke's story so wild is that while his history goes back to the early days of snowboarding, the reason he pursued a career in “action sports” is because he learned to surf while he was in the army. And when he got out, his life revolved around snowboarding when the sport was in its infancy in the PNW. On the podcast we talk about the early PNW snowboard scene, modeling, Craig Kelly, trade shows, getting sponsored, K2 and so much more. John O'Connor asks the Inappropriate Questions. Luke Edgar Show Notes: 4:00:  He's been up to so much lately adventure wise and his avalanche story 24:00:  Liquid Force: Since 95, Liquid Force has outperformed the competition and turned a sport into a lifestyle. Use the code POWELL15 for 15% off LF orders at LiquidForce.com Stanley:  The brand that invented the category! Only the best for Powell Movement listeners.  Check out Stanley1913.com   Best Day Brewing:  All of the flavor of your favorite IPA or Kolsch, without the alcohol, the calories and sugar.  28:00:  Does he need a job, learning survival skills in HS, joining the Army, becoming an Army lifeguard, and surfing 36:00:  Leaving the Army and diving headfirst into snowboarding in the PNW, and the antics of Wool Boy 38:30:   Peter Glenn Ski and Sports:  Over 60 years of getting you out there.   Elan Skis:  Over 75 years of innovation that makes you better. Outdoor Research: Click here for 25% off Outdoor Research products (not valid on sale items or pro products) 44:00:  Male Modeling, Craig Kelly was a Burton guy, Ranquet, sponsors, John Logic, and working at the Vogue 55:00:  Having a dream about working K2, 27-year-old intern, getting a job and a Lincoln Continental, 65:00:  Was there a stigma working for K2, his philosophy of building brands, his big events that tie it all together and Festical 75:00:  Inappropriate Questions with John O'Connor

Lincoln Addict Podcast… brought to you by  Devious Customs Follow @DeviousCustoms via Instagram for more info on their amazing products including suspension, exhaust, etc. for the 60s era Lincolns! DeviousCustoms.com to order! Colorado Custom Wheels Follow @TheColoradoCustom via Instagram for more info! They produce the BEST Lincoln replica wheels in the galaxy!  ColoradoCustom.com for more!  Steel Rubber Follow @SteeleRubber via Instagram or SteeleRubber.com. BEST weatherstripping in the business!  Griot's Garage Follow @GriotsGarage via Instagram or GriotsGarage.com. BEST cleaning products in the business!  Ep. 40 Details ODB reviews a Bring A Trailer (BaT) listing review of a 1962 Lincoln Continental convertible that JFK rode in Oct '62 which includes Breaking down the VIN number Reviewing photos/videos in the listing Discussing pros/cons of this car based upon pics + so much MORE!  Bumper music in this episode includes "Welcome To L.A." by Warren G. LA = Lincoln Addict (this song was never officially released and came out after Jermaine Dupri produced "Welcome To Atlanta."    Thanks to the Lincoln Addicts for the continued support. #LincolnAddictPodcast PEACE!   RIP Mark “Papa Smurf” Ballard!

If you hear something you like, text your friends, if you don't hear something you like, text us here!Ever wondered how to handle an EV battery fire or navigate the maze of car recalls? Join us on this week's In Wheel Time Car Talk Show, where Jesse Corletto shares essential tips on managing EV battery fires. We also break down the latest major recalls rocking the automotive world, including Tesla's seat belt warning system glitch, Nissan's do-not-drive alert for Takata airbag issues, and Lincoln Aviator's faulty backup cameras. Our discussion doesn't stop there; we dive into personal stories about the frustrations of dealer service delays, adding a human touch to the complexities of automotive recalls.Nostalgia takes the wheel as we reminisce about classic and vintage vehicles that have captured our hearts. From debating the merits of a 1998 Chevrolet K1500 with Z71 suspension to comparing the timeless allure of a 1969 Ford Mustang Fastback and a 1969 Mercury Cyclone, we cover it all. We also explore practical considerations and market values for older gems like the 1941 Chevy 3500 pickup and the luxurious 1966 Lincoln Continental with iconic suicide doors. Wrapping up, we delve into automotive history and current events, including Ford's hybrid vehicle success and unique Tesla Cybertruck experiences. This episode is a captivating blend of expert insights, personal anecdotes, and automotive nostalgia you won't want to miss!The Original Lupe' Tortilla RestaurantsLupe Tortilla in Katy, Texas Gulf Coast Auto ShieldPaint protection, tint, and more!ProAm Auto AccessoriesProAm Auto Accessories: "THE" place to go to find exclusive and hard to find parts and accessories!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.---- ----- Want more In Wheel Time Car Talk any time? In Wheel Time Car Talk is now available on iHeartRadio! Just go to iheartradio.com/InWheelTimeCarTalk where ever you are.----- -----Be sure to subscribe on your favorite podcast provider for the next episode of In Wheel Time Car Talk and check out our live broadcast every Saturday, 8a-11aCT simulcasting on iHeartRadio, YouTube, Facebook, Twitter, Twitch and InWheelTime.com.In Wheel Time Car Talk podcast can be heard on you mobile device from providers such as:Apple Podcasts, Pandora Podcast, Amazon Music Podcast, Spotify, Google Podcasts, iHeartRadio podcast, TuneIn + Alexa, Podcast Addict, Castro, Castbox and more on your mobile device.Follow InWheelTime.com for the latest updates!Twitter: https://twitter.com/InWheelTimeInstagram: https://www.instagram.com/inwheeltime/https://www.iheart.com/live/in-wheel-time-car-talk-9327/https://www.youtube.com/inwheeltimehttps://www.Facebook.com/InWheelTimeFor more information about In Wheel Time Car Talk, email us at info@inwheeltime.comTags: In Wheel Time, automotive car talk show, car talk, Live car talk show, In Wheel Time Car Talk

Hogsett wants to buy the Diamond Chain property from Ersal Ozdemir, because he has no plan for MLS. Haley will vote for Trump. Israeli forces continue into Rafah. 1978 Lincoln Continental on sale in the Marketplace 646: Will we see a suspension of Section 230?See omnystudio.com/listener for privacy information.

Lincoln Addict Podcast… brought to you by  Devious Customs Follow @DeviousCustoms via Instagram for more info on their amazing products including suspension, exhaust, etc. for the 60s era Lincolns! DeviousCustoms.com to order! Colorado Custom Wheels Follow @TheColoradoCustom via Instagram for more info! They produce the BEST Lincoln replica wheels in the galaxy!  ColoradoCustom.com for more!  Steel Rubber Follow @SteeleRubber via Instagram or SteeleRubber.com. BEST weatherstripping in the business!  Griot's Garage Follow @GriotsGarage via Instagram or GriotsGarage.com. BEST cleaning products in the business!  Ep. 38 Details ODB the "Lincoln Addict” provides Lincoln Life updates  ODB covers the main topic of 1962 Lincoln Continental Exterior Design Aesthetics Key differences in the exterior design/features of a 1962 Lincoln vs. a 1961, etc.  + So much MORE!  Bumper music in this episode includes "Welcome To L.A." by Warren G. LA = Lincoln Addict (this song was never officially released and came out after Jermaine Dupri produced "Welcome To Atlanta."    Thanks to the Lincoln Addicts for the continued support. #LincolnAddictPodcast PEACE!   Episode artwork compiled by ODB from various resources including: Lincoln brochures and various images by Lincoln Motor Company circa 1960-1961.    RIP Mark “Papa Smurf” Ballard!

Happy New Year!!!! Lincoln Addict Podcast… brought to you by  Devious Customs Follow @DeviousCustoms via Instagram for more info on their amazing products including suspension, exhaust, etc. for the 60s era Lincolns! DeviousCustoms.com to order! Colorado Custom Wheels Follow @TheColoradoCustom via Instagram for more info! They produce the BEST Lincoln replica wheels in the galaxy!  ColoradoCustom.com for more!  Steel Rubber Follow @SteeleRubber via Instagram or SteeleRubber.com. BEST weatherstripping in the business!  Griot's Garage Follow @GriotsGarage via Instagram or GriotsGarage.com. BEST cleaning products in the business!  Ep. 37 Details ODB the "Lincoln Addict” provides Lincoln Life updates which includes the new 1961 - 1963 Dakota Digital gauges ODB covers the main topic of 1961-1969 Lincoln Continental sales at Barrett-Jackson Scottsdale  Bumper music in this episode includes "Welcome To L.A." by Warren G. LA = Lincoln Addict (this song was never officially released and came out after Jermaine Dupri produced "Welcome To Atlanta."    Thanks to the Lincoln Addicts for the continued support. #LincolnAddictPodcast PEACE!   Episode artwork compiled by ODB from various resources including: Barrett-Jackson    RIP Mark “Papa Smurf” Ballard!

Happy New Year!!!! Lincoln Addict Podcast… brought to you by  Devious Customs Follow @DeviousCustoms via Instagram for more info on their amazing products including suspension, exhaust, etc. for the 60s era Lincolns! DeviousCustoms.com to order! Colorado Custom Wheels Follow @TheColoradoCustom via Instagram for more info! They produce the BEST Lincoln replica wheels in the galaxy!  ColoradoCustom.com for more!  Steel Rubber Follow @SteeleRubber via Instagram or SteeleRubber.com. BEST weatherstripping in the business!  Griot's Garage Follow @GriotsGarage via Instagram or GriotsGarage.com. BEST cleaning products in the business!  Ep. 35 Details ODB the "Lincoln Addict” provides Lincoln Life updates  ODB covers the main topic of 1961 Lincoln Continental Exterior Design Aesthetics Key differences in the exterior design/features of a 1961 Lincoln vs. a 1960 Continental and 1962, 1963, etc.  + So much MORE!  Bumper music in this episode includes "Welcome To L.A." by Warren G. LA = Lincoln Addict (this song was never officially released and came out after Jermaine Dupri produced "Welcome To Atlanta."    Thanks to the Lincoln Addicts for the continued support. #LincolnAddictPodcast PEACE!   Episode artwork compiled by ODB from various resources including: Lincoln brochures and various images by Lincoln Motor Company circa 1960-1961.    RIP Mark “Papa Smurf” Ballard!

Ever wondered how the fluctuating gas prices on the West Coast impact your everyday life? Or perhaps you've been intrigued by the recent shakeups in the North American Car, Utility, and Truck of the Year awards and what they mean for the future of the industry? Well, you're in for a treat as we journey through these fascinating topics with our special guest, Jack Nierad, host of America on the Road. We're unpacking the inner workings of the Volvo XC90 Recharge, the all-time classic Honda Accord, and discussing the potential game-changer - cloth seats in hot climates. Hold on to your seatbelts because we're not stopping there! Not only do we delve into the unique challenges faced by domestic car companies as they expand production in the U.S. utilizing UAW workers, but we also navigate the complexities of building both conventional and electric vehicles on the same platform. Switching lanes to This Week In Auto History, we relive the creation of the Lincoln Continental, the end of Oldsmobile, and the birth of the first drive-in movie theater in 1935. We'll also tackle some hard-hitting recent lawsuit cases in the automotive industry. With Jack's insightful comments and our holiday plans and book discussions thrown in the mix, this episode is a joyride you don't want to miss!Lupe Tortilla, sponsor Tailpipes & Tacos Lupe Tortilla in Katy, Texas, is host to the quarterly Saturday morning cruise-in!Sponsored by Gulf Coast Auto Shield Paint protection and more!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.---- ----- Want more In Wheel Time Car Talk any time? In Wheel Time Car Talk is now available on iHeart Radio! Just go to iheart.com/InWheelTimeCarTalk where ever you are.----- -----Be sure to subscribe on your favorite podcast provider for the next episode of In Wheel Time Car Talk and check out our live broadcast every Saturday, 8a-11aCT simulcasting on iHeart Radio, YouTube, Facebook, Twitter, Twitch and InWheelTime.com.In Wheel Time Car Talk can be heard on you mobile device from providers such as:Apple Podcasts, Pandora Podcast, Amazon Music Podcast, Spotify, Google Podcasts, Stitcher, iHeart Radio podcast, TuneIn + Alexa, Podcast Addict, Castro, Castbox and more on your mobile device.Follow InWheelTime.com for the latest updates!Twitter: https://twitter.com/InWheelTimeInstagram: https://www.instagram.com/inwheeltime/https://www.iheart.com/live/in-wheel-time-car-talk-9327/https://www.youtube.com/inwheeltimehttps://www.Facebook.com/InWheelTimeFor more information about In Wheel Time Car Talk, email us at info@inwheeltime.comTags: In Wheel Time, automotive car talk show, car talk, Live car talk show, In Wheel Time Car Talk

Join us on a hilarious whirlwind ride as we chat with automotive gurus, Tim Spell and our own Michael Marrs. To kick things off, we've got Tim Spell, Houston Chronicle's renowned former auto journalist and co-founder of the Texas Auto Writers Association, shedding light on the backstory of the association's inception back in '87, its growth, and his current honorary role. Our chitchat takes a wistful turn down memory lane, featuring some retro gems from Hemmings.com's recent car sales like the aesthetically pleasing 2002 Chevrolet Corvette and the classically luxurious 1978 Lincoln Continental.The fun doesn't stop there! We've also got our co-host Michael Marrs, sharing his insider scoop as a former president and member of the Texas Auto Writers Association. Get ready for a hearty discussion on the evolution of their annual Excellence in Craft Competition and how it's expanded to include unconventional platforms such as podcasts and social media. We also let you in on our own experience in the competition where we bagged top spots in different categories. And, of course, we'd be amiss not to mention our review of the 2023 Ford Raptor. Dubbed as the epitome of luxury on wheels that haul-donkey, we cover the power under the hood of the R trim to the opulent interior features. So buckle up for an episode jam-packed with automotive insights and hearty laughter!Lupe Tortilla, sponsor Tailpipes & Tacos Lupe Tortilla in Katy, Texas, is host to the quarterly Saturday morning cruise-in!Sponsored by Gulf Coast Auto Shield Paint protection and more!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.---- ----- Want more In Wheel Time Car Talk any time? In Wheel Time Car Talk is now available on iHeart Radio! Just go to iheart.com/InWheelTimeCarTalk where ever you are.----- -----Be sure to subscribe on your favorite podcast provider for the next episode of In Wheel Time Car Talk and check out our live broadcast every Saturday, 8a-11aCT simulcasting on iHeart Radio, YouTube, Facebook, Twitter, Twitch and InWheelTime.com.In Wheel Time Car Talk can be heard on you mobile device from providers such as:Apple Podcasts, Pandora Podcast, Amazon Music Podcast, Spotify, Google Podcasts, Stitcher, iHeart Radio podcast, TuneIn + Alexa, Podcast Addict, Castro, Castbox and more on your mobile device.Follow InWheelTime.com for the latest updates!Twitter: https://twitter.com/InWheelTimeInstagram: https://www.instagram.com/inwheeltime/https://www.iheart.com/live/in-wheel-time-car-talk-9327/https://www.youtube.com/inwheeltimehttps://www.Facebook.com/InWheelTimeFor more information about In Wheel Time Car Talk, email us at info@inwheeltime.comTags: In Wheel Time, automotive car talk show, car talk, Live car talk show, In Wheel Time Car Talk

Rev up your engines and join us as we hit the road with classic car enthusiast and hot rod aficionado, Jimmy Austin, straight from the buzzing 63rd annual Autorama in Houston, Texas. With Jimmy as our guide, we explore his one-of-a-kind 1929 Ford Model A Roadster pickup, complete with a 455 Buick Stage 1 engine that packs more than a punch. The adventure doesn't end there - Jimmy's got a treasure trove of hot rods and memories from car shows that he's waiting to share with you. Buckle up, as we shift gears from the present to the past, with a look at our feature 'This Week in Auto History' - taking a nostalgic drive through the annals of the automotive industry. The journey takes us from General Motors' landmark 50 millionth car in 1954 to Ford's ill-fated EdSol brand, and the tragic loss of JFK in a Lincoln Continental convertible. We also tease an upcoming episode dedicated to unique cars that were only produced for a year. That's not all - we've got a sneak peek at the 2023 Jeep Compass, a beast of a vehicle that's turning heads in the small SUV market.  Remember, it's not just about the destination, but the journey too. So, tune in and let's drive into the world of classic cars with our host Don Armstrong, every Saturday morning. Ready, set, go!Lupe Tortilla, sponsor Tailpipes & Tacos Lupe Tortilla in Katy, Texas, is host to the quarterly Saturday morning cruise-in!Sponsored by Gulf Coast Auto Shield Paint protection and more!Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.---- ----- Want more In Wheel Time Car Talk any time? In Wheel Time Car Talk is now available on iHeart Radio! Just go to iheart.com/InWheelTimeCarTalk where ever you are.----- -----Be sure to subscribe on your favorite podcast provider for the next episode of In Wheel Time Car Talk and check out our live broadcast every Saturday, 8a-11aCT simulcasting on iHeart Radio, YouTube, Facebook, Twitter, Twitch and InWheelTime.com.In Wheel Time Car Talk can be heard on you mobile device from providers such as:Apple Podcasts, Pandora Podcast, Amazon Music Podcast, Spotify, Google Podcasts, Stitcher, iHeart Radio podcast, TuneIn + Alexa, Podcast Addict, Castro, Castbox and more on your mobile device.Follow InWheelTime.com for the latest updates!Twitter: https://twitter.com/InWheelTimeInstagram: https://www.instagram.com/inwheeltime/https://www.iheart.com/live/in-wheel-time-car-talk-9327/https://www.youtube.com/inwheeltimehttps://www.Facebook.com/InWheelTimeFor more information about In Wheel Time Car Talk, email us at info@inwheeltime.comTags: In Wheel Time, automotive car talk show, car talk, Live car talk show, In Wheel Time Car Talk

In this episode, Valerio (probably better known as @golgariguy on Twitter) returns to the show to discuss the absolute state of monored. Although White has gotten a lot of community attention in the last few years, Red has quietly fallen behind the other colors and is lacking many of the basic tools needed to compete in Commander. With data, deckbuilding, and a healthy bit of theorycrafting, we dissect Red and offer some areas where it could be improved without breaking the color pie.Decks discussed in this episode:Monogreen GoodstuffMonoblue GoodstuffMonoblack GoodstuffMonowhite GoodstuffMonored Goodstuff (Nick)Monored Goodstuff (Raphael)Monored Goodstuff (@golgariguy)Support the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

Which cards from Lost Caverns of Ixalan are going to see the most play in Commander? How accurate were my predictions on which cards from Wilds of Eldraine would see the most adoption on EDHREC? Tune in to find out!Support the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

Nick and guest host Brian descend into the Lost Caverns of Ixalan (and the associated precons), exploring the many new staples being released in the set and discovering a few gems that you may have missed.The Gaming BlenderHave you ever wanted to design your own video game?Listen on: Apple Podcasts SpotifySupport the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

Taking a slightly different approach to this spoiler season, as I'm skipping past the limited fodder legends and only doing a highlight reel of the most interesting commanders from both Lost Caverns of Ixalan AND the set's Commander precons. Let me know how you like the new format with a slightly more digestible length and an extremely high concentration of bangers!Decks discussed in this episode:Akal Pakal, First Among EqualsInti, Seneschal of the SunOjer Axonil, Deepest MightKutzil, Malamet ExemplarHakbal of the Surging SoulXolatoyac, the Smiling FloodPantlaza, Sun-Favored Glass Cannon ComboWayta, Trainer ProdigyTetzin, Gnome ChampionXavier Sal, Infested CaptainSupport the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

We're wrapping up our coverage of the Doctor Who Commander decks just in time for the end of Lost Caverns of Ixalan spoiler season! Nick is joined by patron Ben to discuss all the cards from WHO with potential to make a splash in the 99, from narrow tech to new Commander format staples!Support the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

¡Qué bonitos eran los coches con faros escamoteables o retráctiles! Me gustaban por muchos motivos, entre otros porque eran como “dos coches en uno”. Por ejemplo, el F40: Parece otro coche cuando lleva los faros fuera. ¿Por qué desaparecieron? ¿Cuáles fueron los más espectaculares? Todo eso y mucho más, “bonus track” incluido, os lo contamos en este vídeo. Pero antes de seguir, por si hay algún despistado, vamos a contar qué son los faros escamoteables. Primero una definición un poco infantil, “naïve” que diría Rodrigo: Son faros que suben y bajan…o que aparecen y desaparecen… más o menos. Son faros que cuando no los necesitamos están ocultos o en una posición que favorece la aerodinámica, pero que cuando los necesitamos o bien pivotan, emergen, se destapan o se articulan… Era un recurso estilístico muy usado a partir de los años 70 y hasta los 90. El motivo es sencillo: Poner los faros, para un diseñador, es siempre un engorro por posición, espacio que ocupan y porque por muy afilado que quieras hacer el morro, los faros para ser eficaces deben presentar una superficie que forme más o menos un ángulo recto con la carretera. Así que, para hacer una línea lo más afilada posible los estilistas recurrían a una solución muy eficaz: Quitarlos. Es la mejor manera de hacer un frontal muy afilado, no tienes nada que te estorbe. Huelga decir que la mayoría de estos coches tenían mejor aerodinámica de día, que de noche… Como os he dicho los hay que se tumban, es el caso de los Porsche 928 y del 968, entre otros. Cuando están tumbados los faros se ven, pero no son operativos. Los hay que se esconden y cuando suben aparecen, pero más integrados que en los casos anteriores, la forma más común y usada en el citado Ferrari F40, en el Chevrolet Corvette o Lotus Esprit entre otros. En otros casos pivotan de forma que la pieza que acoge el faro cuando está en una posición es muy aerodinámica y cuando gira, aparece el faro, pero muy integrado… es la solución del Opel GT, por ejemplo. Otra opción es la del Lincoln Continental, por ejemplo, el del 70, que oculta los faros, pero sin ninguna pretensión aerodinámica, solo por estética. 1. Alfa Romeo Montreal (1970). Un pedazo de diseño de nada menos que Marcello Gandini. Tan equilibrado que no parece que tenga motor delantero. Lo he incluido, pero en realidad no lleva faros escamoteables, sino faros semi ocultos. 2. BMW M1 (1978). De Gandini a Giugiaro… Giorgetto para este coche diseño un capó bajo y afilado, sin ningún elemento mecánico que le estorbase puesto que el motor era central. Para poner un par de faros fue necesario ponerlos retráctiles. 3. Chevrolet Corvette (1967). Aunque la segunda generación ya los tenía retráctiles, para mí el más bonito es el de la tercera de 1967, por supuesto también con faros escamoteables… una preciosidad en la que, por cierto, se inspiró el citado Opel GT. 4. Ferrari F40 (1987). Damos un salto en el tiempo y nos vamos a otro coche y a otro gran diseñador, la empresa Pininfarina y su “empleado”, con comillas, en esos momentos, Leonardo Fioravanti. Recientemente hemos hecho un vídeo de este coche y no dijimos nada de los faros… así que aquí está. 5. Ferrari Daytona (1968). Este precioso Ferrari diseño de Pininfarina ha quitado el sitio a otro Ferrari, el Testarossa… pero sí que hay muchos Ferrari con faros retráctiles, por el mismo motivo del BMW M1: Con motor central es fácil hacer un morro afilado. Pero el Daytona llevaba un motor V12 delantero y a pesar de ello, un afilado morro… con faros escamoteables. 6. Lamborghini Countach (1974). Gandini vuelve a asomar la cabeza… y es que cuando se habla de coches bonitos, siempre está ahí, la verdad es que el Countach es bonito, pero más que bonito es impresionante. Y sí que tiene un morro muy bajo, en este caso los faros escamoteables eran imprescindibles. 7. Lincoln Continental (1970). He elegido este coche porque como hemos comentado, en este caso los faros escamoteables no buscaban una mejor aerodinámica, sino una línea distinta… y esta quinta generación del Continental, la tiene. 8. Lotus Esprit (1976). Os juro que ha sido casualidad, no he buscado el empate, pero este diseño es de Giugiaro… por el mismo motivo que Gandini, si hablas de coches bonitos sale a relucir. Y este es bonito y mucho, además de coche Bond. 9. Mazda MX5 (1989). Por supuesto, hablamos de la primera generación. Está como representante de los japoneses, porque hubo muchos coches japoneses con faros retractiles, algunos tan moderno como el Celica de la IV generación (1985). 10. Porsche 928 (1978). Hemos hablado de él y el mismo sistema fue “copiado” por el 968 (1992). En ambos casos con los faros fuera, el coche tenía una cierta estética de rana, al menos discutible… Bonus Track. Alfa Romeo 8C 2900 A de 1936, Oldsmobile Toronado y Saab Sonett.

We've gotten through WHO's Doctors and Companions, but the set of precons still has over 30 new options for Commanders to discuss, including many of the show's most iconic villains! Nick is joined by patron Ben to highlight the sweetest tech for these new decks and share some of the lore behind the new crossover!Decklists discussed in this episode:Danny PinkThe Master, MesmeristThe Master, MultipliedThe Beast, Deathless PrinceSergeant John BentonAshad, the Lone CybermanThe Face of BoeSupport the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

With 15 doctors and 25 companions, WHO has unleashed a huge number of options for Commander brewers. Nick is joined by patron Jason to call out the most powerful of the 375 doctor/companion combinations, highlight the sweetest tech for these new decks, and share some of the lore behind the new crossover!Decks discussed in this episode: The Ninth Doctor and Clara Oswald (Black)The Ninth Doctor and Tegan JovankaThe War Doctor and Ryan SinclairSupport the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

Which cards from Wilds of Eldraine are going to see the most play in Commander? How accurate were our predictions on which cards from Lord of the Rings: Tales of Middle-Earth would see the most adoption? Tune in to find out!Support the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

Lincoln Addict Podcast… brought to you by  Devious Customs Follow @DeviousCustoms via Instagram for more info on their amazing products including suspension, exhaust, etc. for the 60s era Lincolns! DeviousCustoms.com to order! Colorado Custom Wheels Follow @TheColoradoCustom via Instagram for more info! They produce the BEST Lincoln replica wheels in the galaxy!  ColoradoCustom.com for more!  Steel Rubber Follow @SteeleRubber via Instagram or SteeleRubber.com. BEST weatherstripping in the business!  Griot's Garage Follow @GriotsGarage via Instagram or GriotsGarage.com. BEST cleaning products in the business!  Ep. 34 Details ODB the "Lincoln Addict” provides Lincoln Life updates  The Lincoln Forum topic I mention about Pat Teahan's radiator/fan upgrade can be found here: link ODB covers the main topic of 1960s Lincoln Continental cooling systems including Basics  Nuances of a Lincoln... umm because its a Lincoln lol How overheating can impact your car and cause vapor lock (VL) Custom alternatives such as using aftermarket parts to keep your Lincoln cool + MORE!  Bumper music in this episode includes "Welcome To L.A." by Warren G. LA = Lincoln Addict (this song was never officially released and came out after Jermaine Dupri produced "Welcome To Atlanta."    Thanks to the Lincoln Addicts for the continued support. #LincolnAddictPodcast PEACE!   Episode artwork compiled by ODB from various resources including: Hagerty, various classifieds, Dakota Digital and personal pics.    RIP Mark “Papa Smurf” Ballard!

Valerio (probably better known as @golgariguy on Twitter) returns to the show to discuss which Commander archetypes have gained the most in the last year of Magic releases. You may be able to guess a few but there have been a lot of surprising winners that secretly synergize with new mechanics, changes in Wizards design policy, and critical masses that have recently been achieved. Let us know if any of your decks have been heavily impacted by new cards!Support the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

Wizards recently released Ponies: the Galloping 2 as a Secret Lair Drop benefiting children's charity Extra Life. In addition to discussing the cards in this drop and their applications in Commander, I brought in the Discord server's resident MLP expert, Logan, to unpack the references to My Little Pony's mane six and the world of Equestria.Decks discussed in this episode:FluttershyPinkie PieRainbow DashSupport the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

Taking a break to enjoy the post-spoiler season afterglow; please enjoy this re-run of one of my favorite eps from the past year.Typal is a well you can come back to over and over because, well, it's fun! And there are infinite possibilities! So in this episode Nick and Zak dive into which types have the highest ranking members on EDHREC, and compare that to what the type overall is ranked to see where the biggest delta of power is. What's the difference between "how often played" and "how often played together"? What do these creature types need to "get there"? And why aren't people taking notice now if the cards are so strong? Listen in and find out!Support the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

Did you read through the Wilds of Eldraine spoiler and wonder where the heck the Faerie typal commander was? It's in the precons, as well as a Role so strong they couldn't release it into Standard. Nick and guest host Brian delve into the new commanders and maindeck cards in the Wilds of Eldraine precons, sharing their thoughts on which have broader applications elsewhere in Commander.Decks discussed in this episode:Ellivere of the Wild CourtTegwyll, Duke of SplendorSupport the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

Nick is joined by patron Cary to review the new maindeck cards from Wilds of Eldraine! While the set's themes are on the weak side there are still plenty of new format staples, powerful role-players to bolster narrow archetypes, and a few sleepers that you might want to grab before everyone else jumps on the bandwagon. Disagree with our takes? Did we miss an important card? Hit me up and share your thoughts!Support the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

Stay tuned at the end of the podcast where we talk to Berkley One Classics. We'll fill you in on all the details you have asked about.  Why does my 4x4 shifter lever fall off of my 1976 Ford truck? What maintenance does a 6.4 Ford Diesel need? Should I flush my transmission 2018 Ford Escape? Our phones are listening to us want a Toyota Camry Why does my Dodge Caravan engine mis? Why does my car engine shake? Engine mounts Honda Civic Land Rover Oil Leaks. 2017 Lincoln Continental vibration We talk to Tim from Berkley One Classics.

Nick is joined by patron Cary to review a fresh crop of legends from Wilds of Eldraine! Do you have a hot take or a spicy brew for one of the set's commanders? Hit me up and share your secret tech! Decks discussed in this episode:Imodane, the PyrohammerHylda of the Icy CrownWill, Scion of PeaceRowan, Scion of WarBrenard, Ginger SculptorSupport the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

In this week's ep, Andy from the Legendary Creature Podcast swung by the pod to chat about our favorite keywords in Magic! Decks discussed in this episode:Everything TypalSkithiryx, the Blight DragonSefris of the Hidden WaysZur - REM CycleLord WindgraceKadena, Slinking SorcererOskar, Rubbish ReclaimerEdgin, Larcenous LutenistBrokkos - Don't @ MeZagras, Thief of HeartbeatsGrenzo - Gentleman BastardsMarisi - I'm Already in Your AssEsika, God of the TreeSupport the showYou can reach me on Twitter or email me hereIf you like the podcast, please support it on Patreon! Now with ad-free episodes!If you're planning on shopping with TCGPlayer, you can support the show by using our affiliate link. It costs you nothing and earns money for the show!The opening theme is Lincoln Continental by Entrophy (now Nic Cage on Soundcloud)

Lincoln Addict Podcast… brought to you by  Devious Customs Follow @DeviousCustoms via Instagram for more info on their amazing products including suspension, exhaust, etc. for the 60s era Lincolns! DeviousCustoms.com to order! Colorado Custom Wheels Follow @TheColoradoCustom via Instagram for more info! They produce the BEST Lincoln replica wheels in the galaxy!  ColoradoCustom.com for more!  Steel Rubber Follow @SteeleRubber via Instagram or SteeleRubber.com. BEST weatherstripping in the business!  Griot's Garage Follow @GriotsGarage via Instagram or GriotsGarage.com. BEST cleaning products in the business!  Ep. 30 Details ODB the "Lincoln Addict” provides Lincoln Life updates  ODB interviews Larry Highbloom from discussing  How he got involved with Lincolns Feedback for those wanting to perform a full blown restoration His 1962 Lincoln Continental convertible that Bakers Auto restored in the mid 2010s Where he has listed his car for sale (Bring A Trailer) Plus much more Bumper music in this episode includes "Welcome To L.A." by Warren G. LA = Lincoln Addict (this song was never officially released and came out after Jermaine Dupri produced "Welcome To Atlanta."    Thanks to the Lincoln Addicts for the continued support. #LincolnAddictPodcast PEACE!   RIP Mark “Papa Smurf” Ballard!

2004 Tahoe 5.3 Steering Wobble When to change spark plugs? Trailer Brake Controller issues 2015 Silverado 2017 F250 Ford 6.2 Gas AC not cold Green Leak 2002 Lincoln Continental no power steering 2014 Ford Focus stalls in hot weather Using E85 and car troubles with EVAP emissions system  Finding a good used 4x4 truck SUV  2017 Hyundai Clock Spring replacement cheap Interview with John Dodson From UTI Universal Technical Institute