Podcasts about setting expectations

This week we are reaching back to our very first season to resurface a conversation that has stayed with us. And there is a reason we keep coming back to it.There are a lot of conversations about the mechanics of opening a ketamine clinic. This one is about the why behind it.Dr. Glareh Imani is a board-certified emergency physician who opened Nameen Infusion and Wellness in Goodyear, Arizona after more than eight years in emergency medicine. Her background in neuroscience, her personal experience with ketamine, and a deep sense of gratitude shaped the kind of clinic she built and the way she shows up for her patients every day.What makes this conversation stand out is how honest and human it is. Dr. Imani talks about the unexpected challenges of opening a clinic, the patient transformations that confirmed she had made the right choice, and the personal evolution that came with doing this work. She also reflects on autonomy, on what it means to finally be the one making the decisions, from clinical protocols to the waterfall in her reception area.Recorded at the ASKP3 conference in Austin, Texas during our first season, this episode holds up beautifully. If you are considering the pivot from your current position, or if you are early in building your practice and need a reminder of why you started, this one is for you.What You'll Gain:· Dr. Imani's honest account of what it took to go from the idea of opening a ketamine clinic to actually delivering on it, including what surprised her most along the way· How her background in neuroscience and her personal experience with ketamine shaped both her decision to open a clinic and her approach to patient care· What set and setting actually means in the outpatient clinic context, and how Dr. Imani thinks about the environment she has created for her patients· Two patient stories that capture what ketamine therapy can do when it is delivered with intention and individualized care· What the transition from corporate emergency medicine to clinic ownership actually feels like, including the autonomy, the trade-offs, and the parts you cannot put a price on· How Dr. Imani balances running a clinic, working emergency medicine shifts, and family life, including what she says makes it all possibleEpisode 66 show notes:00:00:00 Teaser: "I'm Happier Now Because I Know I Can Help in a Different Way"00:00:18 Episode Introduction00:02:03 Background: From Neuroscience to Emergency Medicine to Ketamine Therapy00:06:13 Her Personal Ketamine Experience and the Decision to Open a Clinic00:08:19 Unexpected Challenges and the Backup for Everything Rule00:09:00 Ketamine in the Hospital vs. the Outpatient Clinic: Set and Setting00:10:33 Safety Standards and Why EM Training Is an Advantage00:13:00 Patient-Centered Care, Setting Expectations, and the Tools She Relies On00:15:08 Advice to Her Past Self: Start Sooner and Do Not Do It for the Money00:18:02 The Power of Autonomy and What Clinic Ownership Actually Feels Like00:19:40 Personal Evolution: Mindfulness, Journaling, and Resetting Yourself First00:23:21 Patient Stories: Transformation That Confirms the Decision00:26:24 Balancing a Clinic, ER Shifts, Family Life, and Why Community Matters00:28:40 Rapid-Fire Questions Begin00:37:00 Time Travel: Being a Teenager in Vienna as a Refugee00:38:22 Gratitude, Resilience, and the Gift of Helping Others00:40:10 Final Thoughts and Where to Find Dr. Imani00:40:54 Episode EndingConnect with Dr. Imani at:Nameen Infusion & Wellness websiteNameen Infusion & Wellness Instagram

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Welcome to another episode of Building the Premier Accounting Firm podcast. Join host Roger Knecht and serial entrepreneur Chris Shurian as they explore the vital intersection of accurate financial data, exceptional customer service, and business ownership. This episode provides actionable strategies for accounting professionals and business owners to better understand the metrics that drive success and the power of building genuine client relationships. In This Episode: 00:00 Defining Founders and Business Exits 04:16 The Crucial Role of Accurate Accounting 11:34 Key Metrics and Simplifying Financial Reporting 21:08 The Power of Exceptional Customer Service 30:46 Creating Wow Moments for Customers 40:52 Setting Expectations and Professional Care 50:55 Authenticity in Business Leadership Key Takeaways: Prioritize accurate, timely financial reporting to prevent business failure and enable informed decision-making. Implement the "barefoot experience" approach to customer service to exceed expectations and stand out in competitive industries. Use simple, high-level dashboards—or "scorecards"—to keep business owners focused on green-light, red-light metrics. Maintain human connection in business interactions, even when leveraging technology, to build long-term loyalty. Featured Quotes: "You have to know your numbers. You absolutely have to know your numbers." — Chris Shurian "Customer service is a contact sport." — Chris Shurian "We need to recognize that when we fail to actually do our jobs properly, it does hinder the business owner from making informed business decisions." — Roger Knecht Conclusion: Thank you for joining us for another episode of Building the Premier Accounting Firm with Roger Knecht. For more information on how you can establish your own accounting firm and take control of your time and income, call 435-344-2060 or schedule an appointment to connect with Roger's team here. Sponsors: Universal Accounting Center Helping accounting professionals confidently and competently offer quality accounting services to get paid what they are worth.   Offers: Special Offers for our Podcast Listeners, CLICK HERE to take advantage of them today!   Remember this: Accounting Success IS Universal. Be sure to listen to our next episode and subscribe.   Also, let us know what you think of the podcast and please share any suggestions you may have.  We look forward to your input: Podcast Feedback   For more information on how you can apply these principles to start and build your bookkeeping, accounting, & tax business, please visit us at www.universalaccountingschool.com or call us at 801-265-3777.  And know that if it's about accounting, it's Universal.

In this episode of the Leadership and Learning Podcast, host Randy Goruk is joined by Jake Thompson, International keynote speaker, author, and performance coach, to explore three essentials every leader must get right: delegation, expectations, and feedback. Drawing on real-world examples from construction and field operations, Randy and Jake unpack why capable leaders struggle to let go of tasks, how "clear in my head" communication turns into "clear as mud" for the crew, and what to do when people can meet expectations but don't do it consistently. They discuss practical tools like having team members "walk me through your understanding," using Loom videos and SOPs to create clarity, and the "Well – Better – How" framework to build a habit of self-evaluation. You'll also hear how to balance positive and corrective feedback so people don't tune you out, how to encourage healthy pushback without inviting chaos, and what truly signals that someone is ready for greater responsibility—beyond just being a strong individual performer. Listeners will learn how to: Shift from being a "doer" to a leader who gets results through others Delegate in a way that develops people instead of just unloading tasks Set expectations that are reasonable, understood, and actionable Spot and grow future leaders who can elevate the performance of others Communicate expectations with clarity Improve consistency and accountability Give feedback people actually use Spot and develop future leaders This episode is especially valuable for leaders and supervisors who want to strengthen their leadership impact on Monday morning without becoming a micromanager.  Website: https://www.competeeveryday.com/ LinkedIn Profile: https://www.linkedin.com/in/jakethompsonspeaks/  

Episode Summary Most PR wins are hard to see in real time. The brand building, the reputation work, the slow accumulation of coverage that eventually shifts how a client is perceived.  Those results are often invisible until long after the campaign ends. Mitch Leff's World Cup campaign for the city of Decatur, Georgia was the opposite. The goal was clear: get people to the square. The measure of success was visible from day one. And by the time the Indigo Girls closed out the 34-day Watch Fest on the last night of the tournament, Mitch and his partner Kim Speece had delivered 170,000 attendees, daily media coverage for every single day of the World Cup, international press from Japan's Asahi Shimbun, features in Southern Living and Garden & Gun, and the best sales month in 29 years for one of Decatur's most beloved bars. Even more amazing, they did as two independent practitioners. There was no junior staff, no agency overhead, just decades of experience, meticulous timing, and a daily 8:30 pm video blast to TV stations so that the morning shows always had something to run. In this episode, Mitch joins Karen and Michelle to walk through how the campaign came together, how they set expectations without a baseline, how they managed story angles that didn't pan out, and what it means for the case that independent practitioners can do what large agencies do and do it with excellence.   Episode Highlights [01:48] Saying Yes Without a Budget, Scope, or Timeline: Mitch's colleague Jen Johns called in the fall of 2024 with an idea for 34 days of World Cup programming in Decatur's newly renovated town square. No budget confirmed, no scope locked, no clear timeline beyond 'the World Cup is happening.' Mitch said yes anyway, drawn by the scale of what it could be and the relationship with Jen, who he'd worked with through years of sports-adjacent clients. His first proposal didn't even have a budget number in it. The plan and the funding came together in the months that followed. [04:00] Working Backwards from the Event: How to Build a 14-Month PR Timeline: Mitch and his colleague, Kim Speece sat down in spring 2025 and mapped the entire campaign backwards from the final night of the World Cup. Every announcement got its own milestone: the overall program launch, three separate band announcements for the headline acts, a cluster announcement for the smaller supporting performances, and a commissioned economic impact study from a professor at Emory's Goizueta Business School scoped specifically for Decatur. Each milestone had a deadline, and every deadline was worked backwards from the one that followed it. [06:10] When a Story Angle Doesn't Pan Out — and When Something Better Shows Up: Mitch had planned for the volunteer story as a strong visual element: hundreds of community volunteers being trained and deployed, a natural human-interest thread. It didn't work as well as expected as the training sessions were smaller and less visually compelling than he'd imagined. At the same time, an unplanned opportunity arrived on a Sunday morning: a founder of REM posted that he'd be sitting in with Drivin N Cryin at the Watch Fest the following evening. Mitch had an updated media advisory out that Sunday afternoon. The lesson he draws: you plan the story angles you know, you stay close enough to what's actually happening to catch the ones you didn't. [08:39] Turning a Crisis Risk Into a Proactive Story: Heat was on every event organizer's mind during the 2026 summer. When Atlanta media began running stories about fans passing out at Centennial Olympic Park, Mitch had a different story ready: everything Decatur had done to prepare. Misting stations. Shade coverage. Water stations. Paramedics and fire department staff on site, including the fire chief. He pitched the preparedness angle, booked the interviews, and turned a potential crisis narrative into a positive feature about a city that had planned ahead. [13:56] Setting Expectations and Baselines When You're Starting from Zero: The newly renovated Decatur Square had never hosted an event of this size. The fire department estimated a capacity of around 5,500 people. That became the planning number. For media expectations, Mitch told the client they should expect three of Atlanta's four TV stations at the launch press conference, plus the Atlanta Journal-Constitution and local radio. They got all four stations, an advance story in the AJC, significant radio coverage, and international press. Once it became clear that Decatur had a more organized and sustained program than any other city in the region, Mitch revised his projections upward, telling the client they'd get more coverage than originally planned, because the program itself had earned it. [16:00] Building Media Relationships Six Months Before You Need Them: One of Mitch's core principles for event PR: never let a reporter first hear about the event when the event is happening. Every journalist who might want to cover the Watch Fest knew about it six months in advance. The outreach spanned local, statewide, regional, national, sports, and travel media. The Chamber of Commerce, the Convention and Visitors Bureau, the Mayor's office, and elected officials were all on every distribution list, because they were fielding calls from other media and amplifying the reach. By the time the World Cup started, the reporters already knew. Mitch's job in the final weeks was to give them content, not context. [18:00] The Daily Blast That Made Morning Shows Easy to Say Yes To: Two weeks before the World Cup, Mitch and Kim began sending a weekly 10-day look-ahead to media. Once the tournament started, they added a daily blast: a brief note about what happened that day and what was happening the next day, with video of that evening's concert shot and delivered to TV stations by 8:3 0pm. Not a press release. Not even a full media advisory. Just here is what happened, here is what is coming, here is usable video for your 11 pm show and your morning block. Morning producers came in at 2 am and found the clip at the top of their inbox. Channel 69, the CBS affiliate, ran a drone shot of the Decatur Square on most mornings of the World Cup. That daily cadence is what made Decatur reliable, and reliable is what keeps reporters coming back. [20:16] Owning the Last Weekend When No One Else Was Doing Anything: As the World Cup wound down, Mitch checked the schedule and noticed that the downtown Fan Fest ended July 15th and nothing else was happening in Atlanta on the 18th and 19th. He told the client: we can own that weekend. The city of Atlanta ultimately announced a Ludacris concert in Piedmont Park for one of those nights, but the concert ended at 6 pm. The Indigo Girls at Decatur didn't start until 8 pm. Mitch made sure reporters knew that Decatur would be the closing act. Decatur is how the World Cup ends. By the time the Indigo Girls took the stage, the narrative was exactly what he'd pitched it to be. [22:07] Two Independents, No Agency Overhead, One Full Campaign: Michelle raises what the episode is really about: two independent practitioners, no junior staff, no agency infrastructure, and they delivered a campaign that the client said far exceeded their expectations. Mitch explained that knowing when to send a release at 11:30 pm instead of 3 am because you understand how morning producers work, knowing which story angles have visual legs and which don't, and having relationships with reporters built before you need them was the key to success. The budget didn't require a third person, and the experience of two senior people meant the judgment was there from day one. They split the days, set up a workspace on the square for managing other clients, and absorbed the overrun in June and July because that's what the work required. [29:34] What Mitch Is Most Proud of, and What the Numbers Don't Capture: Karen asks the question that goes beyond the data. Mitch's answer circles back to the relationship: a city manager and mayor who were responsive every single day, a client who consistently said the results were beyond what they'd imagined, and a square that was packed night after night with people who'd never been to Decatur before and will come back. The Brickstore Pub's best day in 29 years. A reporter flying in from Tokyo's Asahi Shimbun specifically to cover how smaller cities benefit from World Cup hosting. A morning when Mitch could watch the CBS affiliate run a drone shot of a full Decatur square at 5 am and know that the video he'd sent the night before was the reason it was on the air. And the last 20 minutes of the Indigo Girls set, when Mitch and Kim let themselves feel what they'd built and then started wondering what was next. About Mitch Leff Mitch Leff is the founder and principal of Leff Associates, an Atlanta-based independent PR firm with more than four decades of experience in public relations, media strategy, crisis communications, and event PR. His work spans sports, government, nonprofit, and corporate communications — including the 1996 Atlanta Olympics — and he is widely recognized as one of Georgia's most connected and experienced independent practitioners. Mitch also leads the Georgia Independent Professionals Group, a community of solo and independent PR and communications professionals across the state. He is an active presence on LinkedIn, Instagram, and Facebook, and is a frequent resource and connector for the Georgia independent PR community.   Website: leffassociates.com/our-team LinkedIn: linkedin.com/in/leffassociates Email: mitch@leffassociates.com Resources & Additional Information Decatur Watch Fest 26: decaturwatchfest26.com Leff Associates: leffassociates.com Georgia Independent Professionals Group: Connect via Mitch Leff on LinkedIn Solo PR Pro membership community: soloprpro.com That Solo Life podcast website: thatsololife.com Host & Show Info That Solo Life is a podcast created for public relations, communication, and marketing professionals who work as independent and small practitioners. Hosted by Karen Swim, APR, President of Solo PR Pro, and Michelle Kane, Principal of Voice Matters, the show delivers expert insights, encouragement, and practical advice for solo PR pros navigating today's dynamic professional landscape. Listen to all episodes and catch up on previous conversations at thatsololife.com. Did this episode inspire you? If you found value in this conversation, please take a moment to leave us a review on your favorite podcast platform. Your feedback helps us reach more solo pros just like you! Don't forget to subscribe so you never miss an episode.

So much of the stress leaders carry isn't because their team is difficult… it's because expectations haven't been made clear. In this episode, we unpack one of the most common — and overlooked — leadership challenges: unclear expectations. If you've ever felt frustrated, repeated yourself, or wondered why things aren't being done the way you expected, this conversation will bring clarity and relief. Because leadership becomes significantly lighter when people know exactly what's expected of them. In This Episode we explore: • why unclear expectations create stress, frustration, and repeated issues • the hidden cost of “being nice” instead of being clear • why your team may not be meeting expectations (even when they're capable) • how assumptions create confusion in leadership • the difference between vague direction and clear leadership • how setting expectations early prevents difficult conversations later You'll walk away with practical, simple shifts you can apply immediately to lead with greater clarity and less emotional strain.   A Simple Leadership Shift: People can't consistently meet expectations that were never clearly set.   Clarity isn't harsh. Clarity is leadership. Ready to Communicate with Confidence? If setting expectations or having these conversations feels uncomfortable or unclear, you don't have to figure it out on your own.   The Difficult Conversations Script Pack will help you: • know exactly what to say in real leadership situations • communicate clearly without over-explaining or softening your message • set expectations with calm, professional authority • handle difficult moments without second-guessing yourself   Because confidence doesn't come from personality, it comes from preparation.   Get the Script Pack here: womenoffaithinleadership.com/conversation     How to Stay Connected   Subscribe to the Weekly Newsletter Faith-based leadership strategies, practical tools, and encouragement for real leadership moments. https://womenoffaithinleadership.com/newsletter   Have a Listener Question? Submit it here: https://www.womenoffaithinleadership.com/podcast   Follow Rika on Instagram https://www.instagram.com/rikawhelan  

“Real accountability is not something you impose on people. It's a culture that they choose.” The Top 5 Tips for Closing the Gap Between Leadership Intent and Impact 1. Telling people the what without owning the how. 2. Accountability is chosen, not imposed.3. The intent-impact gap. 4. Reflection only has value if it changes behaviour. 5. Self-awareness as the core leadership tool.  TIME STAMP SUMMARY01:32 Overcoming Fear of Setting Expectations 05:59 Balancing accountability and trust10:03 Generational differences in feedback16:25  Developing self-awareness  Where to find Steve?Website                 https://coachstation.com.au/our-team/ LinkedIn                https://au.linkedin.com/in/steveriddlecoachstation1  Steve Riddle Bio Steve Riddle is the founder of CoachStation, a Brisbane-based leadership coaching and advisory practice operating across Australia since 2010. He has spent 16 years coaching leaders, working with more than 600 leaders across 90-plus organisations on leadership capability, accountability and decision quality. Steve is the author of Falling Into Leadership and creator of the Effective LEADER framework. He is a QUT Leadership Institute Fellow and a regular podcast guest and contributor. His clients range from emerging leaders to senior executives and business owners, with engagements spanning one-to-one coaching, leadership workshops and embedded organisational partnerships.

The Pittsburgh Steelers are back, and they are in the midst of the early stages of training camp. It's the perfect time to set some expectations for fans as they dive head-first into training camp. Jeff Hartman and Greg Benevent have you covered coast-to-coast as they attempt to bring a reasonable perspective on the Steelers from different time zones. But no matter where they reside, they both have their clocks adjusted to Pittsburgh Standard Time. Check out Meinelschmidt Distillery at meineldistillery.com and use the code USSUMMER to save 10% at checkout! Learn more about your ad choices. Visit megaphone.fm/adchoices

Feel like you can't have anyone over because your house is currently decorated in a style known as Kid Chaos? You're not alone! In our summer series, Raising Them Well, check out the reasons to model hospitality beyond the mess and how to get in the mindset for it!Show Notes: https://bit.ly/49XSxeFTakeaways:Hospitality connects people and is a way to show love.It's important to redefine hospitality beyond entertaining.Cultural pressures can hinder our ability to practice hospitality.Setting boundaries is essential for healthy hospitality.Authenticity in hospitality leads to deeper connections.Women often bear the mental load of hospitality tasks.Introverts and extroverts experience hospitality differently.Throwing off expectations can enhance the hospitality experience.God calls us to practice hospitality regardless of our skills.The journey of hospitality is about being true to oneself. I'm not carrying that torch alone.We have to look at our calendars.Set that up at the beginning.Take the stress off of yourself.Potluck it up, man.A coffee meetup in the front yard.Opening our resources to be hospitable.Using your resources to build those connections.We can distract ourselves away from what the point is.I want to focus on and he's like, Oh, if it was dirty.Sound bites:"It's not about trying to be Martha Stewart""I'm not carrying that torch alone.""We have to look at our calendars.""Set that up at the beginning.""Take the stress off of yourself.""Potluck it up, man.""A coffee meetup in the front yard.""Opening our resources to be hospitable."Chapters:00:00 Introduction to Hospitality and Connection01:53 Redefining Hospitality: From Entertaining to Authenticity04:58 Cultural Pressures and Expectations in Hospitality10:06 Overcoming Anxiety and Setting Boundaries in Hospitality18:51 Navigating Different Personalities in Hospitality21:56 Navigating Hospitality with Family Dynamics22:47 Planning and Preparation for Hospitality24:56 The Power of Potlucks and Delegation26:55 Innovative Approaches to Hosting27:53 Hospitality Beyond the Home29:38 Building Relationships Through Shared Experiences31:33 Creating Presence Over Perfection33:23 Teamwork in Hospitality35:57 Setting Expectations in Co-Hosting37:33 Connecting with the AudienceKeywords: hospitality, connection, authenticity, cultural pressures, boundaries, introverts, extroverts, community, anxiety, expectations, hospitality, family dynamics, planning, potluck, hosting, relationships, presence, teamwork, expectations, community

This week is our 10th episode in our monthly Upmarket Mastermind series! Each month Reed sits down with a mastermind group of Real Estate Media Creators from around North America who are all at different stages of scaling their businesses. With the mastermind format, you'll be able to journey along with each company as they navigate the different times of year and always changing circumstances RE Media creators face. The Upmarket Mastermind consists of:Alex Coombs of Northern Spruce Media in Hamilton, Ontario, Canada.Kelly Clark of Local Flavor Films in Atlanta, Georgia.Jenn Lueck of Jenn Lueck Photography in Prescott, Arizona.Reed Fish of Upmarket Media in Ventura, California.It's time to start thinking about PMRE 2026! Go to pmreconference.com for all the details on PMRE 2026, which is November 17-19th at Palms Resort & Casino in Las Vegas. The Photography and Media for Real Estate conference will be better than ever this year! Upmarket is proud to be the official podcast of PMRE!Upmarket Pod is once again, beyond excited to partner with iGUIDE to bring you our exclusive Road to PMRE 2026 series of Upmarket episodes. SWEEPSTAKES ALERT - iGUIDE and their Tour to PMRE is giving away THREE(!!!!!!) ALL-EXPENSES PAID TRIPS TO PMRE 2026!!!!!The FIRST lucky winner is drawn and announced IN THIS EPISODE! YAY! The next winner will be announced in August and the last in September to win a PMRE ticket, travel and accommodation, all compliments of the fine folks at iGUIDE. To enter, all you need to do is follow @go_iguide and @upmarketpod on Instagram. Then, go to goiguide.com/pmre and enter your email address and you'll be entered in the drawing.NOTE If you have already bought a ticket and/or booked travel to PMRE and win the sweepstakes, iGUIDE will reimburse you for money spent.Follow the pod on Instagram at @upmarketpod.Fast turnaround times, new team members, raises, and managing expectations—running a growing business is rarely as simple as it looks. In this Mastermind, the group discusses whether faster delivery is actually creating better client experiences or just raising the bar, how customers react when familiar team members move on, and what goes into deciding when someone has earned a raise. They also share honest stories about leadership, employee growth, and the moments that remind you why building a great team is worth it.The Presenting Sponsor of Upmarket is AutoHDR, helping real estate media professionals deliver high-quality edited photos faster and more efficiently. As a special offer for Upmarket listeners, get one month of free photo editing with your purchase. To learn more and claim the offer, visit autohdr.com/upmarket.Another amazing sponsor is iGUIDE, which helps real estate professionals capture spaces fast and with industry-leading accuracy. Their PLANIX Pro camera delivers trusted measurements, with no subscriptions and priced per project. Options like iGUIDE Instant provide a clean 3D tour and interactive floor plan in minutes, starting at $7.99. Learn more at goiguide.com or @go_iguide.Another sponsor is HDPhotoHub, the all-in-one platform for ordering, scheduling, and delivering complete marketing kits, from video reels to print. With pay-per-listing pricing, transparent terms, and industry-leading integrations, HDPhotoHub helps you build the workflow you actually want. Visit HDPhotoHub.com and use code Upmarket to get your first 15 full deliveries free.Another amazing sponsor of Upmarket is SecondFloor, the fastest way to create a finished floor plan. It's so fast that you can deliver the finished floor plan while you are still on-site! Not only that, but you can get UNLIMITED floor plans for one low monthly fee. We love SecondFloor and you can go to secondfloorapp.com/upmarket and any new subscriber will get a one-month free trial.Our Action Items are sponsored by PixlCRM, where you can scale your real estate photography business through automation. It's an all-in-one business and marketing platform that complements your current delivery app. If you go to pixlcrm.com/upmarket you can get a 30-day risk-free trial!

Many patients walk into labor and delivery picturing a birth day, not an operating room, and that mismatch is where preventable suffering can start. We sit down with Dr. Ruthi Landau to get practical about cesarean delivery anesthesia, with a focus on patient safety, respectful communication, and what to do when a patient says, “This isn't comfortable.”We dig into why setting expectations during neuraxial consent matters, and why active management of labor epidurals is not optional when an urgent intrapartum C-section may be around the corner. We also unpack what the literature keeps showing: epidural top-ups for intrapartum cesarean delivery are a common pathway to intraoperative discomfort. From re-dosing to adjuvants to real-time reassurance, we talk through concrete ways to prevent pain from being brushed off as “normal.”The conversation goes beyond the OR. A traumatic cesarean experience can shape the next pregnancy, fuel avoidance, and contribute to childbirth-related PTSD. We discuss trauma-informed care, offering debriefs, connecting patients to maternal mental health services, and using patient-reported experience measures to learn where systems fail. On the technical side, we cover pain management for general anesthesia cases, when to keep using an existing epidural, how neuraxial opioids fit with SOAP consensus monitoring guidance, and what a solid multimodal plan looks like when there is no neuraxial option including TAP or QL blocks, acetaminophen, NSAIDs, and opioid stewardship.Subscribe for more obstetric anesthesia and anesthesia patient safety conversations, share this with an anesthesia or OB colleague, and leave a review to help others find the show. What change are you most ready to make in your C-section anesthesia practice?For show notes & transcript, visit our episode page at apsf.org: https://www.apsf.org/podcast/317-setting-expectations-for-safer-cesarean-anesthesia-with-dr-ruthi-landau-revisited-part-2/© 2026, The Anesthesia Patient Safety Foundation

Are you constantly repeating yourself, reminding your children of the same things, or wondering why they don't take responsibility? It may not be rebellion. It may be that the expectations have never been clearly established.In this episode of the Pursue HER Podcast, we're talking about why setting healthy expectations is one of the greatest gifts you can give your children. You'll learn why expectations create security, what a lack of expectations looks like at every stage of childhood, and practical ways to establish age-appropriate expectations for toddlers, school-aged children, teenagers, and even adult children living at home.We'll also discuss how to get on the same page with your spouse, encourage single moms navigating parenting with a support system, and share biblical wisdom for raising responsible, respectful children with grace and consistency.

The NBA season is still months away, but it's time to set some realistic expectations. Jim and Mike break down what they've seen from Celtics Summer League, why they're encouraged by Hugo González, Dylan Mitchell, and the team's young talent, and what they expect from Jayson Tatum as he takes full control of the franchise. They also debate whether Paul George can still make an impact, whether Derrick White can bounce back offensively, and what Payton Pritchard's next step looks like. Plus, the guys discuss potential starting lineups, the future of the Celtics, LeBron's next move, and close with a heartfelt tribute to friend of the show Chris Matthews. Topics include: Summer League standouts Hugo González's development Expectations for Tatum, Pritchard, White & Paul George Predicting Boston's starting five LeBron rumors Remembering Chris Matthews Learn more about your ad choices. Visit megaphone.fm/adchoices

Evan G. Watkins and Jacob Maggard get together as the offseason winds down to discuss expectations for Virginia Tech's offense and defense as the Hokies prepare to take the field for Year 1 of the James Franklin era.

Matt Derrick and Nick Jacobs break down the early impressions from Chiefs offseason workouts and what the rookie class showed. Which first-year players are ready to contribute, who could earn significant roles, and what should Chiefs Kingdom realistically expect from Kansas City’s 2026 draft class? See omnystudio.com/listener for privacy information.

Today, I'm joined by Lee Caraher, CEO of Double Forte, entrepreneur, speaker, author, and PR leader with more than 40 years of experience helping organizations connect with the people who matter most. In this episode, Lee and I explore how communication has changed over the past several decades, why the role of professional communicators has become more important, and what it takes to communicate effectively across today's many channels. We talk about why great communicators listen first, how to prioritize communication when everything feels urgent, and why clarity is essential when working across generations, teams, and time zones. Whether you're leading a team, managing clients, navigating a busy inbox, or simply trying to communicate with more clarity and respect, this conversation is packed with practical takeaways. Let's dive in. Additional Resources: ► Follow Communispond on LinkedIn for more communication skills tips: https://www.linkedin.com/company/communispond ► Connect with Scott D'Amico on LinkedIn: https://www.linkedin.com/in/scottdamico/ ► Connect with Lee on LinkedIn: https://www.linkedin.com/in/leecaraher/ ► Learn more about Double Forte: https://www.double-forte.com/ ► Subscribe to Communicast: https://communicast.simplecast.com/ ► Learn more about Communispond: https://www.communispond.com

The Pittsburgh Steelers are less than a month away from training camp at Saint Vincent College, but it is still a great time to look back at the offseason workouts before the new season begins. Time to look at the Pittsburgh Steelers 2026 NFL Draft class, and what are some expectations for the newest players. That's the topic on the Monday "Let's Ride" podcast as Jeff Hartman welcomes SteelersNOW's Alan Saunders for the Monday Morning Conversation. This podcast is a part of the Steel Curtain Network, a proud member of the Fans First Sports Network. Check out Meinelschmidt Distillery at meineldistillery.com and use the code SCNJUN to save 10% at checkout! Learn more about your ad choices. Visit megaphone.fm/adchoices

The Pittsburgh Steelers are undergoing a lot of change heading into 2026, and their defense could be vastly different under Patrick Graham. But what are the expectations for the 2026 Steelers defense? Time to dive in and figure it out. Jeff Hartman and Greg Benevent have you covered coast-to-coast as they attempt to bring a reasonable perspective on the Steelers from different time zones. But no matter where they reside, they both have their clocks adjusted to Pittsburgh Standard Time. This podcast is a part of the Steel Curtain Network, a proud member of the Fans First Sports Network. Check out Meinelschmidt Distillery at ⁠meineldistillery.com⁠ and use the code SCNJUN to save 10% at checkout! Learn more about your ad choices. Visit megaphone.fm/adchoices

"If you don't have Accountability, you are going to have a big mess on you hands." -Greg Kossover Greg Kossover is a self-made Entrepreneur/Businessman and former CEO of multiple succesful companies.  Equity Bank's customers are fortunate to have access to his remarkable breath of knowledge and judgement. The work he's done for the growth of Equity Bank--taking it public-- give him incredible insight on how to continue to grow Value for Customers' Businesses and the Financial health of Equity Bank.

The Pittsburgh Steelers are undergoing a lot of change heading into 2026, and their offense could be vastly different under Mike McCarthy. But what are the expectations for the 2026 Steelers offense? Time to dive in and figure it out. Jeff Hartman and Greg Benevent have you covered coast-to-coast as they attempt to bring a reasonable perspective on the Steelers from different time zones. But no matter where they reside, they both have their clocks adjusted to Pittsburgh Standard Time. This podcast is a part of the Steel Curtain Network, a proud member of the Fans First Sports Network. Check out Meinelschmidt Distillery at meineldistillery.com and use the code SCNJUN to save 10% at checkout! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Dr. Stuart Slavin is joined by Julie Beckerdite, director of education for the Departments of Pathology and Psychiatry, and Carrie Racsumberger, fellowship program manager in the Department of Pathology - both at Mass General Brigham. Together, they share insights from their work on the ACGME Coordinator Advisory Group in a practical conversation on the relationships that shape the program coordinator role in graduate medical education (GME). Drawing on their experience, Beckerdite and Racsumberger discuss how interactions with residents, fellows, faculty members, and program leaders can be both a major source of satisfaction and a source of ongoing challenge. They share strategies for setting expectations early, communicating effectively, and addressing common issues like delayed responses, professionalism concerns, and recurring administrative demands. They also emphasize the importance of establishing clear boundaries with the support of leadership while maintaining a respectful, collaborative approach that promotes accountability and teamwork. The conversation highlights the meaningful connections coordinators build with residents/fellows, and the important role they play in supporting professional development and fostering psychological safety within programs. Throughout the discussion, Beckerdite and Racsumberger emphasize perspective-taking, consistency, and the value of strong relationships in navigating difficult situations. Listeners will gain practical insights into how intentional communication and clear role definition can strengthen team culture and enhance the coordinator experience in GME. Podcast Chapters (00:00) – Intro and Guest Introduction (00:45) – Focus on Coordinator Well-Being and Relationships (02:10) – Managing Task Completion and Setting Expectations (04:41) – Using Leadership Support and Accountability (06:45) – Coordinator Role in Professionalism and Recruitment (09:20) – Setting Boundaries and Defining the Coordinator Role (11:45) – Finding Satisfaction in Resident Relationships (13:25) – Managing Difficult Interactions and Perspective (15:52) – Growth, Meaning, and Supporting Trainees (16:26) – Psychological Safety and Connection (17:23) – Coordinators as Leaders (18:20) – Closing and Resources

Blaine and Zach go through the Titans rookie class and try to set realistic expectations for production in 2026 and potentially beyond!See omnystudio.com/listener for privacy information.

Blaine and Zach go through the Titans rookie class and try to set realistic expectations for production in 2026 and potentially beyond!See omnystudio.com/listener for privacy information.

As AI handles more outreach and automation, the recruiters who stand out will be the ones who build stronger human connections. Host Kortney Harmon sits down with leadership consultant Shad Tidler to explore practical strategies for earning trust, adapting communication styles, and creating more meaningful client relationships in today's recruiting landscape.Shad shares actionable insights on interrupting predictable sales patterns, using DISC principles to improve communication, and building trust through consistency, empathy, and transparency—without losing efficiency in an AI-driven world.Discover how relationship-driven recruiters can create stronger client alignment and stand out in the age of AI.______________Follow Shad Tidler on LinkedIn: LinkedIn | ShadFollow Crelate on LinkedIn: https://www.linkedin.com/company/crelate/Want to learn more about Crelate? Book a demo hereSubscribe to our newsletter: https://www.crelate.com/blog/full-desk-experience 

Ryan Rishaug, Jason Strudwick, and Rob Brown discuss expectations for Matt Savoie in 2026-27, look into the NHL playoffs, and much more!See omnystudio.com/listener for privacy information.

Episode DescriptionLive from FanX Salt Lake 2025, this is one of six panels we recorded at the convention — and it might be the most relatable one we've done. If you've ever had a player blow up your carefully crafted plot, chase a side quest for three sessions, or demand a demonic arm mid-campaign, this panel is for you.Justin and Tanner are joined by Ian Hawkes and Cameron Cardoza from Worldsmith for a live audience conversation about one of the most common — and most misunderstood — challenges at the table: the chaos gremlin.What We CoverFraming the ProblemNot all chaos is created equal. We dig into what actually makes someone a "chaos gremlin," why chaos at the table isn't always a problem (and can actually be a gift), and how to tell the difference between harmless unpredictability and genuine disruption. One key question every DM should ask: is this chaos — or is it control? Is it excitement — or is it boredom?Setting Expectations & Knowing Your TableWe talk about the importance of Session Zero, how to have honest conversations with your players about the kind of game everyone wants to play, and how to tell when chaotic behavior crosses the line from organic fun into a respect issue. There's a meaningful difference between occasional disruption and consistent derailing — and one of them needs a real conversation.Managing Chaos in the MomentThis is where it gets practical. What do you actually do when your players go completely off-script? We cover managing your own reaction, using improv skills to embrace the chaos, and how to encourage beautiful storytelling even within unpredictable choices. Sometimes the session that goes sideways becomes the one everyone remembers.Prepping for a Chaotic GroupIf your table is classically chaotic, your prep should reflect that. We discuss how to build flexible, modular sessions — random tables, adaptable NPCs, storylines that can bend without breaking — so that no matter what your players do, you're ready to make it feel intentional.Folding the Chaos Into the StoryOne of the best long-term solutions: make the story big enough that there's no such thing as "off-script." Pull player backstories in. Let their chaotic choices reshape the BBEG. Change your expectations about what the story is supposed to be. The most memorable campaigns are usually the ones that went somewhere no one planned.Featured PanelistsJustin Lewis — Co-host, H2BBDMTanner Weyland — Co-host, H2BBDMIan Hawkes — WorldsmithCameron Cardoza — WorldsmithThanks for listening to today's show. If you like our stuff and want to support us, here are some sponsor links and links to our other stuff:Worldsmith: http://session0studios.com/worldsmithHire a Professional Dungeon Master: https://session0studios.com/dungeon-master-for-hire/Discord: http://session0studios.com/discordPatreon:https://session0studios.com/patreonDungeon Master Level Up Guide: https://session0studios.com/newsletter

Jay and Seth tackle a "doozy" of a management problem: what to do when a remote worker goes completely silent after a medical leave. They explore whether a lack of a LinkedIn update is a "hedge" against commitment and a major red flag for "multi-hustlers". The hosts also dive into firm-wide communication ethics, from approving mass emails to the delicate balance of politics and passion projects in a growing firm. Is your firm's culture protected from digital rants and ghosting? #LawFirmBlueprint #RemoteWork #LegalManagement #FirmOnboarding #LinkedInTips #LegalTech #AIforLawyers #FirmCulture #EmployeeGhosting

(00:00) Zolak & Bertrand start the hour by discussing the possibility of Giannis landing with the Celtics and how it would impact Jaylen Brown.(12:22) Calls on Giannis and batting stances continue to take over the hour, with some urban legends mixed in.(22:19) We finish the day with more Celtics and batting stance calls.(30:09) Today's Takeaway.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

PRIMETIME: Setting expectations for two top Titans picks For More PRIMETIME coverage follow us here: www.atozsports.com/nashville Podcasts: atozsports.com/podcasts Facebook: https://www.facebook.com/atozsportsnashville  Instagram: https://www.instagram.com/atozsports/  Twitter: https://twitter.com/AtoZSports  TikTok: https://www.tiktok.com/@atozsportsnashville #AtoZSports #TennesseeTitans #NFLFootball #Titans #NFLUpdates #NFLFootball Learn more about your ad choices. Visit megaphone.fm/adchoices

►► GET MY FREE VIDEO & WORKSHEET - SHATTERPROOF YOURSELF LITE!7 SMALL STEPS TO A GIANT LEAP IN YOUR CONFIDENCEAs entrepreneurs, the biggest thing holding us back isn't lack of strategy, it's the tough conversations we keep avoiding. In this episode, I break down three leadership decisions that change everything: stay out of the drama and get to the core issue, mine for conflict instead of dodging it, and choose to lead with clarity instead of just reacting or withdrawing. Your legacy is shaped by the actions you take today, so stop overthinking, stop waiting for perfect conditions, and take bold action. Decide, act, and repeat. You own your legacy.CHAPTERS:00:00 Facing challenges and growing confidence03:34 Struggling with accountability08:08 Addressing fear of conflict11:09 Decisions for leaders under stress13:36 Making better conversation choices

(00:00:00) Intro (00:00:39) Tim shares the origin of Tour Detour (00:01:44) How the idea turned into a viral series (00:05:58) What Tim wanted to achieve from making the show (00:10:52) Fixed ops as the backbone of dealership profitability (00:13:15) The danger of over-quoting and losing customer trust (00:19:14) What Tim's Strategy Looks Like on a Daily Basis (00:25:35) Rethinking service appointments vs. walk-ins (00:31:10) Setting Expectations with Clients (00:33:08) How AI is shaping the future of service communication (00:37:07) Biggest Missed Opportunities in the Service Department (00:44:14) What's next for Tour Detour (00:46:31) Outro Success doesn't always come from following the traditional playbook—sometimes it's built by rethinking the rules, taking risks, and executing with intention.In this episode of What the Fixed Ops?!, we welcome Tim Pohanka, VP and COO of Pohanka Nissan Hyundai and the creative force behind Tour Detour, the show.Tim brings a unique blend of dealership leadership, innovation, and storytelling—and in this conversation, he breaks down why fixed operations remains one of the most powerful (yet misunderstood) drivers of long-term dealership success.From launching a viral automotive series to redefining how service departments operate, Tim shares how thinking differently—and executing with discipline—can unlock massive growth in both business and brand.This conversation goes far beyond cars and content. It's about leadership, customer experience, process, and why dealerships that embrace transparency, education, and adaptability will win in today's evolving market.This episode will challenge the way you think about fixed ops, service retention, dealership culture, and what it really takes to stand out in a crowded industry.We talk about:The origin and rapid growth of Tour DetourWhy storytelling is transforming dealership marketingHow fixed ops drives consistent, scalable profitabilityThe biggest mistakes service departments make todayWhy over-quoting repairs kills customer trust and revenueHow proper pricing strategy increases repair order acceptanceThe importance of educating—not selling—your customersWhy video MPI and transparency are game changersHow AI can improve communication and service conversionsThe truth about appointments vs. walk-in service modelsWhat it takes to build a multi-generational dealership legacyTim also shares insights on leadership, innovation, and how stepping outside your comfort zone—whether in business or content creation—can create unexpected opportunities.His message is clear: stop treating fixed ops as an afterthought, focus on delivering real value to customers, and build processes that drive both trust and profitability.This is a direct, insightful, and forward-thinking conversation about growth, innovation, and the future of fixed operations in automotive.BE THE 1ST TO KNOW. LIKE and FOLLOW HEREwww.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts:www.fixedopsmarketing.com/wtfJoin Managing Partner and Host Russell B. Hill and Co-Host Charity Dunning as they discuss life, automotive, and the human journey in What the Fixed Ops?!#podcast #automotive #fixedoperations #dealershipmarketing

Managing speakers can make or break an event — and it starts with setting the right expectations. In this episode, we're breaking down the fundamentals of speaker management, from when it should begin in the planning process to the key deliverables every speaker should have. We share best practices for communication, timelines, and what speakers actually need to be successful both before and onsite. Plus, how to handle missed deadlines and keep things moving when speakers aren't as responsive as you'd hoped.SHOW NOTES:Purchase our on-demand How to Start an Event Planning Business Workshop: https://bettereventspod.com/workshopPurchase our Conference & Meeting Workbook (speaker tab included): https://bettereventspod.com/templates/p/better-events-conferencemeeting-event-planning-workbook-template-excelRegister interest for the 2026 Better Events Conference: https://forms.gle/caX87sth8DpgyZPi6Learn more about the pod, Better Events Conference and more: https://bettereventspod.com/the-latestWant our updated free run of show template? Download it here: https://bettereventspod.com/templates/p/run-of-show-template-freeTHANKS FOR THE LOVE! Love this podcast? Please share with your event friends, tag us, and leave a review!——FOLLOW US ON INSTAGRAM:@bettereventspod@loganstrategygroup_events (Logan)@epeventsllc (Mary)

The WEEI team previews the NBA Playoffs and debates which first-round matchups fans should be rooting for. Plus, a look at the betting odds for Joe Mazzulla to take home Coach of the Year honors.

The WEEI team previews the NBA Playoffs and debates which first-round matchups fans should be rooting for. Plus, a look at the betting odds for Joe Mazzulla to take home Coach of the Year honors.

The WEEI team previews the NBA Playoffs and debates which first-round matchups fans should be rooting for. Plus, a look at the betting odds for Joe Mazzulla to take home Coach of the Year honors.

Why do some patients recover faster, cope better, and experience less pain despite similar diagnoses? The answer may lie not in the pathology, but in perception. In this episode of the BackTable ENT & Allergy Podcast, Dr. Sonia Gupte, a former family physician and board-certified clinical hypnotherapist, joins host Dr. Gopi Shah to explore how hypnotherapy works and where it fits in modern medical care. --- Get the BackTable app https://www.backtable.com/app --- Timestamps 00:00 - Introduction05:13 - Understanding the Subconscious Mind09:29 - The Hypnotherapy Process15:43 - Patient Selection18:58 - Anxiety, Stress, and Pain Perception23:54 - Use in General ENT Population28:14 - When to Refer31:51 - History of Hypnotherapy in Cancer Care32:56 - Awareness, Access, and Billing Insurance38:59 - Setting Expectations, Visits Required, and Smoking Cessation43:42 - Virtual Visits and Possible Limitations46:57 - Techniques for ENTs49:14 - Closing Thoughts --- More about this episode Dr. Gupte shares how her mother's cancer journey led her to recognize gaps in addressing the mind-body connection and ultimately transition into hypnotherapy. She clarifies the difference between hypnosis and clinical hypnotherapy, emphasizing the latter as a collaborative, goal-oriented process aimed at uncovering the “why” behind patient patterns and reshaping perceptions. The conversation covers the structure of a hypnotherapy session, relevant brainwave states, patient selection and contraindications, and clinical applications ranging from oncology support to ENT-related quality-of-life concerns. They also discuss use in pediatric patients, expected timelines for improvement, virtual care delivery, and practical communication strategies clinicians can use to reduce patient anxiety in everyday practice. --- Resources Dr. Sonia Gupte https://enso-nia.com/about-sonia/

Why mastering unspoken workplace communication is essential to long-term career success.Succeeding at work doesn't just depend on how hard you work or how smart you are. According to Erin McGoff, it often comes down to whether you understand the “secret language” everyone else seems to be speaking.McGoff is a career creator, Forbes 30 Under 30 honoree, and author of The Secret Language of Work: Hyper Helpful Scripts for Every Situation. Known for her wildly popular AdviceWithErin platform, she helps millions of professionals phrase things more effectively — without sounding stiff or robotic. “It's this hidden curriculum to the workforce,” she explains, describing the unwritten rules of interviews, negotiations, and professional etiquette. “It's not written down anywhere. It's not equally distributed.” Her mission is to make those invisible rules visible — and usable.In this episode of Think Fast, Talk Smart, McGoff and host Matt Abrahams explore how to communicate with confidence, advocate for yourself strategically, and build a professional brand with intention. Confidence, she says, isn't fixed: “Confidence isn't binary. Confidence is a spectrum.” It starts internally, with how we speak to ourselves, and strengthens when we “get really good at what you do.”Episode Reference Links:Erin McGoffErin's Book: The Secret Language of Work202. Own Your Brand: How to Communicate with Presence and Impact Connect:Premium Signup >>>> Think Fast Talk Smart PremiumEmail Questions & Feedback >>> hello@fastersmarter.ioEpisode Transcripts >>> Think Fast Talk Smart WebsiteNewsletter Signup + English Language Learning >>> FasterSmarter.ioThink Fast Talk Smart >>> LinkedIn, Instagram, YouTubeMatt Abrahams >>> LinkedInChapters:(00:00) - Introduction (04:56) - The Secret Language of Work (06:32) - Building Confidence (08:39) - Creating Your Professional Brand (10:00) - Setting Expectations at Work (12:31) - Advocate Strategically (14:34) - Mastering First Impressions (15:50) - Professional vs. Personal (18:19) - Interview Before, During, After (22:55) - Nonverbal Presence (23:19) - The Final Three Questions (27:18) - Conclusion  ********Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.This episode is brought to you by Babbel. Think Fast Talk Smart listeners can get started on your language learning journey today- visit Babbel.com/Thinkfast and get up to 55% off your Babbel subscription.Join our Think Fast Talk Smart Learning Community and become the communicator you want to be. 

Nick Wilson and Jonathan Peterlin explore the news of Shelby Harris visiting the Giants before diving into a detailed analysis of Shedeur Sanders' potential as the Browns' signal-caller. The discussion compares late-round quarterback success stories and debates whether statistical benchmarks or team wins define a franchise starter. 01:04 - Shelby Harris Giants Visit 05:33 - Late-Round QB Data 06:45 - Shedeur Sanders Expectations 11:33 - The Gardner Minshew Rule

Bob and Dave set their expectations for this years’ Mariners team, is it ALCS or Bust? They talk about their belief in this team and the jump their expected to make after a busy offseason. They chat about the NCAA Tournament and more in Take Two. They discuss the Seahawks Running Back situation and debate whether the front office needs to add another piece. And they talk about the Mariners prospects they are most excited about.

A best-selling author and internationally sought-after speaker and consultant, Michael Timms teaches practical leadership strategies that drive high-performance. He earned an M.B.A. from Utah State University, and was a consultant with Deloitte and an HR leader in the construction and manufacturing industries, prior to forming his own consultancy. Michael is the author of How Leaders Can Inspire Accountability and Succession Planning That Works. Links Watch the video and share your thoughts in the Zion Lab community How Leaders Can Inspire Accountability: Three Habits That Make or Break Leaders and Elevate Organizational Performance How to Claim Your Leadership Power | Michael Timms MichaelTimms.com Transcript available with the video in the Zion Lab community Highlights Michael talks about the principles of accountability within the Church of Jesus Christ of Latter-day Saints. The discussion focuses on how leaders can foster a culture of ownership and high performance among volunteers without relying on the traditional levers of corporate consequences. 00:01:46 – The Challenge of Motivation and Accountability 00:02:18 – Introduction of Michael Timms and His Expertise 00:02:53 – Michael Timms’ Background and Approach to Accountability 00:03:59 – Accountability in a Faith Context 00:04:32 – Defining Accountability 00:06:18 – Understanding Results in a Church Context 00:09:23 – Starting Points for Accountability in Organizations 00:11:06 – The Role of Leaders in Accountability 00:12:20 – Key Behaviors for Modeling Accountability 00:14:21 – Setting Expectations in Leadership 00:16:43 – Importance of Feedback and Communication 00:20:03 – Clarifying Purpose and Results 00:21:36 – Establishing Expectations for Team Dynamics 00:24:24 – Addressing Accountability Breakdowns 00:26:45 – Three Habits of Personal Accountability 00:29:02 – Motivating People in a Volunteer Organization 00:30:26 – The Power of Positive Feedback 00:32:12 – Giving Ownership to Team Members 00:34:12 – Scenarios for Accountability in Activities 00:39:17 – Handling Blame in Accountability Conversations 00:41:39 – Avoiding Micromanagement in Leadership Key Insights Redefining Accountability: Timms defines accountability as taking ownership of results and focusing on the actions necessary to achieve the right outcomes, rather than using it as a euphemism for blame or punishment. The Power of Modeling: Accountability begins with the leader; if those in positions of authority do not own their mistakes or seek feedback, others in the organization are unlikely to do so. Defining Results: In a faith context, “results” should be defined broadly—such as bringing people closer to Christ—and then distilled into specific goals, such as building testimonies or improving how members feel about their Sunday experience. Setting Clear Expectations: High-performing teams agree on general guidelines for how they will work together—such as preferred communication methods and response times—before diving into the work. Three Habits of Personal Accountability: Michael highlights three essential behaviors for leaders: avoiding blame, “looking in the mirror” to see how they contributed to a problem, and “engineering the solution” by fixing broken systems or processes. Motivation Through Ownership: Motivating volunteers is best achieved by giving them a say in outcomes, providing frequent positive feedback to trigger a sense of progress, and granting them true decision-making power within councils. Leadership Applications Requesting Feedback: Leaders can improve performance by sincerely asking those they lead for feedback on how to make it easier for them to achieve their goals. Systemic Problem Solving: When a task is not completed, Michael suggests leaders should ask “where did the process break down?” rather than “who dropped the ball?” to reduce defensiveness and improve future results. Standardizing Procedures: Implementing standard operating procedures for recurring events—such as meeting agendas or baptismal services—helps ensure consistency and reduces the mental load on volunteers. The award-winning Leading Saints Podcast is one of the top independent Latter-day Saints podcasts as part of nonprofit Leading Saints’ mission to help Latter-day Saints be better prepared to lead. Find Leadership Tools, Courses, and Community for Latter-day Saint leaders in the Zion Lab community. Learn more and listen to any of the past episodes for free at LeadingSaints.org. Past guests include Emily Belle Freeman, David Butler, Hank Smith, John Bytheway, Reyna and Elena Aburto, Liz Wiseman, Stephen M. R. Covey, Benjamin Hardy, Elder Alvin F. Meredith III, Julie Beck, Brad Wilcox, Jody Moore, Tony Overbay, John H. Groberg, Elaine Dalton, Tad R. Callister, Lynn G. Robbins, J. Devn Cornish, Bonnie Oscarson, Dennis B. Neuenschwander, Kirby Heyborne, Taysom Hill, Coaches Jennifer Rockwood and Brandon Doman, Anthony Sweat, John Hilton III, Barbara Morgan Gardner, Blair Hodges, Whitney Johnson, Ryan Gottfredson, Greg McKeown, Ganel-Lyn Condie, Michael Goodman, Wendy Ulrich, Richard Ostler, and many more in over 800 episodes. Discover podcasts, articles, virtual conferences, and live events related to callings such as the bishopric, Relief Society, elders quorum, Primary, youth leadership, stake leadership, ward mission, ward council, young adults, ministering, and teaching.

Ben Rubenstein has built and sold two companies: Yodle for $342M and OpCity for $210M. In this episode, we break down the operating decisions behind those outcomes. We talk about when venture capital accelerates growth and when it can quietly kill your business. Ben explains why ideas are worthless without execution, how he scaled a 1,000-person sales organization, and the hiring filters that consistently produced top performers. We also get into culture, retention, speed-to-lead systems, and the strategic decisions that position companies for 9-figure exits. If you're building and thinking about capital, hiring, churn, or long-term optionality, this conversation is a masterclass in how experienced operators think.   Key Takeaways 02:10 When to Raise VC? 04:25 Ideas Are Worthless 09:36 The 3 Traits of Elite Salespeople 14:13 Culture Doesn't Happen by Accident 24:35 How to Sell – Scripts vs Talk Tracks 25:17 Yodel – From Air Mattress to $342M 29:27 Op City – Selling for Real Estate Brokerages 32:41 Are Real Estate Agents Overpaid? 38:45 Calling Leads within 4 Seconds 42:57 The Algorithm That Became their Competitive Moat 45:25 Why Most Founders Can't Scale 46:43 Setting Expectations with Your Team 48:38 Hiring Top Talent 53:34 9-Figure Exit Strategies 58:30 The 80/20 Rule That Saves Startups 01:01:02 Setpoint – Private Capital for Asset-Backed Innovators 01:06:45 Advice to New Entrepreneurs      Watch on YouTube:      Let's Connect: Website | Instagram | YouTube | TikTok | Twitter | Facebook

This week, learn the five critical steps you need to take immediately after purchasing a multifamily property. From setting up your ownership structure and bank accounts to notifying tenants, coordinating utilities, managing vendors, and communicating with investors, this episode walks through the operational moves that turn a successful closing into a well-run investment.      Make sure to download our free guide, 7 Questions Every Passive Investor Should Ask, here.     Key Takeaways Establish your business structure and operating bank accounts before beginning property operations  Clearly notify residents about new management and communicate rent payment processes early  Transfer utilities and confirm billing responsibilities to avoid inheriting previous owner expenses  Identify and evaluate existing vendors such as landscaping, maintenance, and service providers  Set clear expectations with residents to establish standards under new ownership  Communicate proactively with investors and partners about closing updates and future reporting      Topics Planning Before You Take Ownership Begin planning operational decisions before closing on the property  Determine whether you will self-manage or hire a property management company  Establishing Your Business Structure Decide whether the property will operate under a new LLC or existing entity  Open bank accounts to collect rent and pay expenses through the business entity  Communicating With Residents Notify tenants about the ownership transition and who to contact for maintenance or concerns  Provide clear instructions on rent payment methods such as ACH, checks, or money orders  Managing Utilities and Operational Infrastructure Transfer utilities such as water, sewer, gas, and electricity into the correct accounts  Confirm responsibility for common-area utilities or tenant-paid services  Reviewing Vendors and Service Providers Identify contractors and service providers already working on the property  Evaluate existing contracts for services like landscaping, snow removal, and maintenance  Setting Expectations for Residents Address unresolved maintenance issues quickly to establish credibility  Demonstrate higher operational standards under new ownership  Communicating With Investors and Partners Notify partners and passive investors when the deal officially closes  Set expectations around communication cadence, reporting, and distributions     

In this episode, Dr. Stuart Slavin is joined by Melanie Pigott, the residency coordinator of the emergency medicine program at the Medical University of South Carolina, and Cindy Thompson, a senior program administrator for the orthopaedic surgery program at West Virginia University, for a focused conversation on program coordinator well‑being in graduate medical education. Program coordinators play a vital role in GME programs, yet their roles have become increasingly complex, demanding, and pressured—often with little margin for rest or recovery. Drawing on their years of experience and leadership on the ACGME's Coordinator Advisory Group, Pigott and Thompson reflect on the realities of the role and share practical, experience‑based strategies to reduce stress and sustain fulfillment. The conversation explores key drivers of coordinator well‑being, including managing workload through clear expectations and communication, improving efficiency through automation and shared resources, navigating hybrid and flexible work arrangements, and coping with the constant pressure of year‑round deadlines and evolving responsibilities. Throughout the discussion, the speakers emphasize the importance of professional community, peer support, self‑compassion, and giving oneself grace in a role defined by high standards and service to others. This episode launches a new series dedicated to supporting program coordinators and offers valuable insights for coordinators, program leaders, and institutions seeking to create healthier, more sustainable working environments for those who support medical learners every day.   Podcast Chapters (00:00) – Introduction and Welcome  (00:55) – Guest Introductions: Melanie Pigott and Cindy Thompson  (01:46) – Growing Workload and Burnout Risk in Program Coordination  (02:29) – Setting Expectations, Boundaries, and Communication Norms (05:14) – Improving Efficiency Through Automation and Shared Tools  (09:03) – Community, Peer Support, and Asking for Help  (10:14) – Hybrid and Flexible Work Models in GME  (14:57) – Managing Ongoing Work Pressure and Emotional Labor  (17:05) – Organization, Delegation, and Letting Go of Perfectionism  (21:03) – Closing Thoughts and Resources

Hiring feels urgent when you are overwhelmed. Phones are ringing, schedules are full, and the pressure builds. So you post a job. But most hiring mistakes are not people problems. They are clarity problems. In this episode of Shorr Solutions: The Podcast, Cristian Devoz and Ana Suarez break down why reactive hiring leads to frustration, long recruiting cycles, and costly turnover. They introduce the CLEAR Hire framework, a practical approach that forces practice owners to define the core problem, clarify ownership, set measurable expectations, establish accountability, and provide the right resources before a job is ever posted. ▶ Free Consult: Schedule your free 30-min consult with our expert, Jay Shorr, here: https://shorrsolutions.com/free-consult-new/

In this episode of The Friday Habit, Mark Labriola II interviews Walter Crosby, CEO of Helix Sales Development, who shares his extensive experience in transforming underperforming sales teams into revenue-generating powerhouses. The conversation covers Walter's journey into sales, the challenges of transitioning from a sales role to business ownership, and the importance of hiring the right salespeople. Walter emphasizes the need for accountability, clear expectations, and effective compensation structures to motivate sales teams, especially during tough economic times. He also discusses the significance of prospecting and how leaders can shift company culture to foster a thriving sales environment.

Kitchen Revolution: Elevating Kitchens and Baths for Lifestyle, Wellness, and Technology. Designers and innovators discuss how kitchens and bathrooms have transformed into lifestyle-focused, wellness-oriented, and tech-savvy spaces, shaping the homes of today's discerning clients. From pandemic-driven shifts to smart appliances, spa-like bathrooms, and open-concept living, this panel explores the evolving demands of homeowners and the strategies designers use to balance aesthetics, function, and innovation. 1. Introduction Host Virzine Hovasapyan, Experience Director of Marketplace of Innovation for Pacific Sales, introduces the panel and sets the stage: kitchens and baths are no longer purely functional—they are deeply personal lifestyle environments. Emphasis on the convergence of beauty, comfort, and smart technology to meet wellness-focused and tech-savvy client needs. 2. Panel Introductions Karen Rideau, Kitchen Design Group: three decades of experience, expanding from kitchen and bath to full interior architecture. Holly Hollenbeck, HSH Interiors: bi-coastal firm specializing in remodels and new builds, high focus on kitchen and bath. Lori Hafele, Hafele Design: luxury cabinetry-focused design, hard surfaces specialist. Pam Barthold, Poziom Designs: national remodels, holiday decor focus, wellness integration. 3. Pandemic and Post-Pandemic Shifts Kitchens evolving into living spaces for family interaction and entertaining. Movement from segmented to open-plan living; the kitchen is now the “heart of the home.” Rise of furniture-like cabinetry and hidden storage to maintain aesthetic beauty. 4. Collaboration Between Designers and Showrooms Importance of collaboration between designers, manufacturers, and showrooms. Need for continuous education on appliance and technology innovations (steam ovens, microwaves/air fryers, modular units). Designers as knowledge bridges for clients. 5. Wellness in Kitchen and Bath Bathrooms now spa-like: steam showers, infrared saunas, cold plunges. Kitchens adapting for wellness-conscious lifestyles: beverage centers, accessible hot water, herb gardens, indoor/outdoor cooking integration. Efficiency for tech-savvy clients: proximity solutions, outdoor entertaining, smart layout adjustments. 6. Technology Integration Challenges of over-technology vs. simplicity: balancing clients' desire for tech with usability. AI and digital inspiration may introduce non-buildable concepts; designers interpret and adapt. Circuit breaker capacity and smart appliance integration considerations. Strategies to educate clients and ensure the right technology fits their lifestyle. 7. Translating Client Dreams into Practical Design Process includes space planning, 3D renderings, vendor collaboration, and creative problem-solving. Importance of editing ideas to fit space and budget. Budget discussions start early; expectations around pricing, lead times, and custom millwork. 8. Setting Expectations & Discovery Use of robust client questionnaires to uncover lifestyle, wellness, and usage patterns. Managing timelines, trades, and supply chain realities. Addressing dual-client decision-making and educating clients on care and maintenance of appliances and materials. 9. Audience Q&A Highlights Managing open-plan kitchens and sound/visual separation through back kitchens, secondary prep spaces, and innovative layouts. 10. Key Takeaways Kitchens and bathrooms are now multifunctional lifestyle spaces, blending aesthetics, wellness, and technology. Collaboration, client discovery, and education are critical for successful design. Designers balance aspirational visions with practical realities to deliver functional, beautiful, and personalized homes. Links / Resources: Pacific Sales – West Coast leader in Kitchen, Bath, Outdoor, and Total Home solutions. Kitchen Design Group – Caren Rideau HSH Interiors – Holly Hollenbeck Hafele Design – Laurie Hafele Pazzam Designs – Pam Barthold

Bridesmaids can be your biggest support—or your biggest source of stress. In this episode, Mel and Malea share real, honest advice from years in the wedding industry on how to set healthy boundaries with your wedding party. From deciding between a big or small bridal party, to navigating who pays for what, handling conflict, and communicating expectations without awkwardness, this conversation is all about protecting your relationships and your peace.  Thank you for tuning into ‘White Dress Optional', a wedding podcast by Brilliant Bridal! Join us every Wednesday for candid conversations, expert insights, and heartwarming stories that celebrate love in all its forms. Connect with us on Instagram at @whitedressoptional or email us at podcast@brilliantbridal.com. If you are in one of our markets and searching for your dream dress, we'd be thrilled to accompany you on your bridal journey. Visit https://www.brilliantbridal.com/appointments & schedule an appointment to shop at one of our boutiques today!Check out additional resources here!

On the latest edition of The Baumbastic Podcast, Andrew Ellis is joined by Cameron Green to discuss whether or not Arkansas can match the production from 2025 at each position in the projected starting lineup! OFFICIAL MERCH: https://insidearkansas.myshopify.com/ #arkansas #razorbacks #football #basketball #baseball #ryansilverfield #johncalipari SHOUTOUT TO OUR SPONSORS: BET SARACEN Arkansas' #1 Sports Betting App! Click link below & use code INSIDEAR250 so when you bet $25, get $250 BONUS! https://sportsbook.betsaracen.com/en-us/sports/mma?referrer=singular_click_id%3Dbc1b71ae-56d0-4f58-9775-c5bd8f6676e9 ----------------------------------------------------------------------------- OZK INSURANCE Alright Razorback fans—let's talk insurance. Nobody wants to deal with the hassle of shopping around, and that's why we use and recommend OZK Insurance. They're based right here in Arkansas, and they shop multiple carriers to find the best coverage and price for you—whether it's home, auto, business, you name it. Whether it's Saturdays at Razorback Stadium or everyday life, you want protection you can count on. So count on OZK Insurance & get a free online quote at ozkinsurance.com, or call (479) 715-4200. OZK Insurance—Protection made simple. ----------------------------------------------------------------------------- ALUMNI HALL 3417 N College Ave, Fayetteville, AR 72703 479-435-6352 www.insidearkansas.com/alumnihall The best and largest selection of Razorback gear Apparel for the family - mens, womens, kids, pets too Razorback apparel, accessories, hats, Yeti, gifts - Alumni Hall has it all Hall Pass Rewards - Earn points with your purchases and get rewarded! Once you've spent $150 (which is easy to do), you'll get $10 off your next purchase We know some athletes so for our friends that shop the big and tall Hogs gear - shop today at www.insidearkansas.com/alumnihall Alumni Hall - The ultimate Razorback shopping destination! Learn more about your ad choices. Visit megaphone.fm/adchoices

Learn about the importance of behavioral finance in understanding investor emotions, decision-making, and common behavioral mistakes investors make with Chief Behavioral Officer, at RFG Advisory, Brendan Frazier. 00:00 Introduction 03:29 Journey into Behavioral Finance 12:21 Behavioral Mistakes Investors Make 14:17 The Impact of Past Experiences on Financial Behavior 22:43 The Rivalry Between Current and Future Sel 25:15 Understanding Client Goals and Motivations 30:50 The SAFE Framework for Clients 38:11 Setting Expectations to Mitigate Fear 42:39 The Impact of Technology on Human Behavior 44:56 Trend or Fad?