Podcasts about business recovery

David Southwick is the Member for Caulfield in Victoria. David has held several Parliamentary Positions.In April 2013, David was appointed as the Parliamentary Secretary for Police and Emergency Services. In December 2014, David was appointed into the Shadow Ministry as the Shadow Minister for Innovation, Shadow Minister for Energy and Resources and Shadow Minister for Renewables.In November 2018, David was appointed as Shadow Minister for Police, Shadow Minister forCommunity Safety and Shadow Minister for Corrections. In September 2021, David was elected as the Deputy Leader of the Liberal Party in Victoria and wasappointed as the Shadow Minister for Jobs and Employment, Shadow Minister for the Events Industry, Shadow Minister for Business Recovery, Shadow Minister for CBD Recovery, Shadow Minister for Small Business, and Shadow Minister for Business Precincts.In the State election held in November 2022, David was re-elected for another 4-year term as the Member for Caulfield. His Party's colleagues also re-elected him as Deputy Leader of the Liberal Party.David is currently Shadow Minister for Police and Corrections, Shadow Minister for Youth and Future Leaders and Shadow Minister for Youth Justice.David has an extensive background in innovation, entrepreneurship, and small business. He also spent several years in academia, including serving as RMIT's first Entrepreneur in Residence and as Head of the Executive Education Unit at Victoria University.David continues in his commitment to young people and various local charities. As the Member for Caulfield, David has supported local initiatives including a charity fundraising run at Caulfield Racecourse. As the inaugural Chair of the Social Inclusion Leadership Committee (SILC) he seeks to promote the inclusion of people with disability in employment and community life in Victoria. In recognition of his work assisting local youth, David was awarded the City of Stonnington's Citizen of the Year in 2009. David holds a Bachelor of Business from Victoria University. In 1991 he was awarded an Honorary Fellowship in recognition of his service on the Victoria University Council.In his spare time David enjoys keeping fit, following the St Kilda Saints and spending time with family.Deborah's Instagram: https://www.instagram.com/what.ive.learnt/Mind, Film and Publishing: https://www.mindfilmandpublishing.com/Apple Podcast: https://podcasts.apple.com/au/podcast/what-ive-learnt/id153556330Spotify: https://open.spotify.com/show/3TQjCspxcrSi4yw2YugxBkBuzzsprout: https://www.buzzsprout.com/1365850

The groundwater in Nassau County is getting saltier. A new age cutoff to register for kindergarten takes effect in Connecticut. A group of Brookhaven residents claim discrimination over Fire Island beach access. And a Greenwich food bank serves as an example for other pantries around the state.

Unlock your entrepreneurial potential with Jason Roberts in this inspiring episode of "Invest In Yourself: The Digital Entrepreneur Podcast." Host Phil Better delves into Jason's incredible journey, from humble beginnings to creating an eight-figure mortgage business by age 21, and weathering the 2008 real estate collapse to rebound as a millionaire in just 12 months. Discover the power of mindset, networking, and mentorship as Jason shares the habits and philosophies that have driven his success across 11 companies. With insights on overcoming fears, embracing discomfort, and the ultimate shift from scarcity to abundance, this episode is a goldmine for aspiring entrepreneurs. Plus, learn about Jason's free 16-week training and the "Transformation Nation" group aimed at helping you unlock your own potential. Don't miss out on the strategies and stories that could transform your entrepreneurial journey—tune in now!

COVID -19 summit to help Family Businesses cope with the pressures of the pandemic. www.africanfamilyfirms.org www.nhakalegacy.com www.nikeanani.com

Today I am joined by Louise Neville, Director, Chartered Accountant and Lead Mentor from Accounting Solutions in Christchurch. In this episode Louise and I talk about lessons learned post the Christchurch Earthquake sequence on both on a personal and business level. We specifically recorded this podcast for the benefit and support of those business owners who have directly suffered from the chaos and destruction wrought by Cyclone Gabrielle in the North Island of NZ. Louise gives a heartfelt, engaging and valuable download of the important lessons she learnt in the days, weeks and months after her whole world was thrown upside down by the destructive forces of mother nature. There is a lot of very useful and valuable content in here to help you move forward at a time of great loss and uncertainty. Louise also makes a special offer to help work with any business owners accountants to formulate a disaster recovery plan for your business. I hope that you find some comfort and inspiration in this podcast. Is there a topic you want covered or a person you want to hear from? You can contact us through the Godfreys Law website, or you can message the Godfreys Law Facebook page. We'd like to hear from you, and any ideas you have about making the podcast better. The Real Solutions Business Podcast is presented by Godfreys Law - A Christchurch based law firm, serving Canterbury for over 140 years.

Many businesses have faced the pandemic head on and come out the other side. Now, the question is: what does it take for a brand to not just hang on by a thread, but to actively grow and thrive? Russell Pearson, an award winning business owner, founder of the Forge Business Program, and host of the Marketing Report Podcast - also known as the Brand Design Guy and the Business Blacksmith - has the answers.Photo Credit : Shutterstock | G-Stock Studio

If you're struggling to keep your small business afloat, this episode of Talking with the Experts is a must-listen. You'll learn about all the different resources available to help you get back on your feet. Kate is passionate about helping company directors and individuals in financial distress find the best solution. With over 18 years of experience in all areas of Business Recovery and Corporate Insolvency, Kate has the knowledge and expertise to understand the issues accountants and other business advisors often experience with their client files. Strong communication skills and technical knowledge have ensured that Kate is the go-to person for a vast network of accountants! Kate will always make room for one more coffee catch-up in her busy schedule! Connect with Kate: www.djra.com.au linkedin.com/in/kate-hulsman-90648435 ▼ ▼ Connect with Rose Davidson: Website: https://talkingwiththeexperts.com Follow me on Facebook: https://www.facebook.com/onlineeventmanagerandpodcasttrainer/ Leave a Google review: https://g.page/r/CaXk7K3UlEhzEBI/review Leave a review on iTunes: https://podcasts.apple.com/au/podcast/talking-with-the-experts/id1549141963 SUBSCRIBE to YouTube: https://www.youtube.com/channel/UCkM5n5QJhnNAmUiMzii73wQ https://youtube.com/@talkingwiththeexpertsvodcast FOLLOW on SoundCloud: https://soundcloud.com/talking-with-the-experts Give me 15 minutes of your time, and I'll explain how you can start a podcast, https://calendly.com/rose-davidson/podcast-creation-15-minutes. I look forward to hearing from you. Buy me a Coffee: https://www.buymeacoffee.com/rosesdavidson Become a patron: https://www.patreon.com/talkingwiththeexperts #business #entrepreneur #podcastepisode #podcastguest #podcasting #podcastinterview #podcasts #podcastshow #rosedavidson #smallbusiness #talkingwiththeexperts #video #vodcast

Hank Moore of HankMoore.com is being the guest of Dr. Barbara Manousso (manousso.us) with Mac and Natalia of OlowskaPierre.com. In his widely recognised work as a business consultant Hank found certain truths regarding the crises and shows the challenges and opportunities they bring, including the ones connected with Covid-19. He presents business trends, challenges and opportunities that will affect the business going forward and shows some interesting business aspects of the new after-Covid reality. He is now working on a book which will describe the consequences of Covid-19 for the businesses and the trends resulting from it. More can be found in Hank Moore's “Big Picture of Business” series (books 1-2-3-4) (nominated for the Pulitzer Prize). LINKS: http://www.hankmoore.com/ http://www.facebook.com/hank.moore.10 http://www.linkedin.com/profile/view?id=43004647&trk=tab_pro

Businesses in regional areas are suffering the post-pandemic blues, with the sugar hit of tourists slowing down and causing pain.See omnystudio.com/listener for privacy information.

"The thing that you plan for is not the thing that is going to happen" says Risk Masters' Executive Principal Steven Ross. Steven talks to ISACA's Safia Kazi about how to prepare for a cybersecurity Event and how to recover. Steven discusses the types of attacks to watch out for, Business Continuity Planning and how to recover from a cybersecurity event. Listen in as Steven shares some ways you can use your imagination to prepare for "the thing that is going to happen". To read Steven's full article, visit: https://www.isaca.org/resources/isaca-journal/issues/2022/volume-3/cyber-business-recovery To listen to more ISACA Podcasts, visit: https://www.isaca.org/podcasts

As the temperature (maybe) warms up for good, businesses in the High Country are busy preparing for the hustle and bustle of the late spring and early summer. As people have less time to digest information about the various programs and seminars that dot the landscape, the Boone Area Chamber of Commerce has taken the opportunity to distill this information for you in what we are calling the Spring Organization episode of Mind Your Business.On this week's program, we'll discuss the roll-out of Phase 2 of the N.C. Business Recovery Grant Program and the wide range of businesses that are now eligible for this COVID-19 economic recovery program. We'll also discuss an upcoming webinar series hosted by the NC Rural Center focused on The State of Small Business in North Carolina. This series will reveal some eye-opening statistics from the NC Secretary of State about the number of entrepreneurial starts since the onset of the COVID-19 pandemic. We also discuss Vision Northwest North Carolina, a one-day summit to be held next month in Boone, which focuses on cultivating the workforce of tomorrow.Mind Your Business is produced weekly thanks to a partnership between Appalachian Commercial Real Estate and High Country Radio.Support the show (https://www.boonechamber.com/membership-information)

As businesses move through the pandemic stages of survival mode, to recovery to expansion we take a look at the next steps from a relief and banking perspective.  In the second episode of the But Who's Counting?  podcast, host David E. Hartley speaks with Anders Director + Strategic Growth, Paul Rhea, about key points to consider when it comes to banking, including: What programs are still left on the table and timingTapping into the influx of cash in the current lending environment The importance of building your banking relationship How to make your business more “bankable” Make sure to never miss an episode by subscribing on Spotify, Pandora or Apple Podcasts and let us know what you think by rating and reviewing. Keep up with more Anders insights by visiting our website following us on social media: Facebook | LinkedIn | Instagram | Twitter

We're excited to release our first podcast episode of 2022! Take some time to listen as Dr. Sandi Wolff, SAHCC Director of Strategic Relations & Membership, chats with Denise Hernandez, SAHCC 2022 Chairwoman and True Flavors Catering VP of Development, alongside Marina Gonzales, SAHCC President & CEO. This episode delves into Denise's background in the restaurant industry, her family and community ties, and takes a closer look at what we can expect this year as part of the Hispanic Chamber's 2022 vision and theme: "Accelerate San Antonio Business.”Read more about our Chairwoman and CEO by visiting: https://www.sahcc.org/board-and-staff

01-26-2022 Joseph Meuse Learn more about the interview and get additional links here: Subscribe to the best of our content here: https://priceofbusiness.substack.com/ Subscribe to our YouTube channel here: https://www.youtube.com/channel/UCywgbHv7dpiBG2Qswr_ceEQ

As businesses consider all of their available revenue options for 2022, the North Carolina Department of Revenue has recently opened applications for the NC Business Recovery Grant program, which stands to benefit some businesses that have been harmed due to COVID-19 economic realities.NC Senator Deanna Ballard joins us for this week's episode of Mind Your Business to discuss details on this program, who is eligible, and how the State continues to work to ensure Federal and State dollars tied to COVID-19 recovery are being efficiently spent.Mind Your Business is produced weekly through a partnership between Appalachian Commercial Real Estate and High Country Radio. Support the show (https://www.boonechamber.com/membership-information)

Get the Federal support you're entitled to with ERC Relief Claims by Upper Shelf Digital. More details at https://www.ercreliefclaims.com (https://www.ercreliefclaims.com)

In this episode, Chris Lamont, NSW small business Commissioner issues his advice on how businesses can rebuild and recover after the lockdown crisis. Episode aired on: 16/11/2021 Presented by: Nadia Zahr

This podcast episode features excerpts from the presentation at the 2020 Midyear Clinical Meeting in which Bonnie Kirschembaum discussed the impact of macro-level data on local and regional health systems, as well as how to identify opportunities for growth and innovation resulting from COVID-19. The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.

Bruce Chapman told Tom Elliott there was "huge uncertainty" for business and understandably many were now risk-averse. See omnystudio.com/listener for privacy information.

Two things to know today Small Business Recovery -- prices, pay, and labor all at play AND Broadband and pay disparity insights   Want to get the show on your podcast app, or get the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/   Support the show on Patreon:  https://patreon.com/mspradio/   Want our stuff?  Cool Merch?  Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com   Follow us on: Facebook: https://www.facebook.com/mspradionews/ Twitter: https://twitter.com/mspradionews/ Instagram: https://www.instagram.com/mspradio/ LinkedIn: https://www.linkedin.com/company/28908079/      

The latest Facebook State of Small Business Report is out. While we all see recovery because of the vaccine rollout and government economic efforts globally, but challenges and even inequalities still persist. Know the important details of the Facebook State of Small Business Report in this Pin To Top Podcast episode. Reference: https://about.fb.com/news/2021/09/state-of-small-business-recovery/ (https://about.fb.com/news/2021/09/state-of-small-business-recovery/)

October 6, 2021 - After the state got a slow start this summer distributing funding from an $800 million small business pandemic relief program, Assembly Small Business Committee Chair Al Stirpe, a Syracuse-area Democrat, is encouraged by the administration of the program under Gov. Kathy Hochul, but is still eying ways to maximize the massive state investment.

As the government's furlough scheme comes to an end, Ian examines the uncertainty facing more than a million workers.He also hears from the CEO of Rolls Royce Motors, after it began testing its first fully-electric vehicle. And as the country is gripped by fuel and gas crises, how is the water regulator responding?

09-20-2021 Lisa Gable

Seth Scott who is a senior policy analyst for BC and the North with the Canadian Federation of Independent Business.

Tumi Sefolo, from the Small Enterprise Finance Agency, explains the processes small businesses need to complete in order to get government financing following the looting of businesses in July. See omnystudio.com/listener for privacy information.

Welcome to another episode of Action and Ambition. Joining us today is Mike Mueller, President of Super 8 Hotels under Wyndham Hotels and Resorts. Mike has worked at Wyndham Hotels and Resorts for 23 years. He plays a leading role in establishing and maintaining contacts with the small companies Wyndham's vast global franchise community. He held globally-focused jobs at Hyundai and Avis Rent a Car before arriving at Wyndham in 2005 to oversee the company's array of 15 hotel brands. Join us today as we know the impact of the pandemic on the travel sector and small businesses industries and how franchisors stepped up to help entrepreneurs and small business owners survive and recover. Don't miss out on this fantastic episode!

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is  Kelly Molson, MD of Rubber Cheese.Download our free ebook The Ultimate Guide to Doubling Your Visitor NumbersIf you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website rubbercheese.com/podcastIf you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on Twitter for your chance to win the books that have been mentioned in this episode.Competition ends August  27th 2021. The winner will be contacted via Twitter. Show references:www.twitter.com/bernarddonoghuewww.linkedin.com/in/bernard-donoghue-0aa9b97www.twitter.com/alva_ukwww.alva.org.uk/index.cfmBernard Donoghue is the Chief Executive of the Association of Leading Visitor Attractions (ALVA), the umbrella body for the UK's most popular, important and iconic palaces, castles, museums, galleries, heritage sites, stately homes, cathedrals, churches, gardens, zoos and leisure attractions. ALVA is a powerful advocate for the sector to Government, the media and business; it organises events, benchmarking, training, commissions research and the sharing of best practice for members across marketing, visitor experience, fundraising, public engagement, security, education, retail and a variety of other areas.In May 2017 he was appointed to be a member of the Mayor of London's Cultural Leadership Board and is the Mayor's Ambassador for Culture. He has been a member of the UK Government's Tourism Industry Council since 2014. In January 2021 he became Co-Chair of the London Tourism Recovery Board, to plan and deliver the strategic recovery of London's visitor economy and sits on the GLA's COVID Business Forum and various London Mayoral cultural and business recovery taskforces.Bernard has been Chair of the award-winning London International Festival of Theatre (LIFT) since 2010, having been a Board member since 2005 and Deputy Chair between 2007 and 2010. In June 2021 he became Chair of the Board of the Bristol Old Vic, the oldest continually operating theatre in the English-speaking world. He is a Trustee of the People's History Museum – the Museum of Democracy, in Manchester, and will take over as Chair of the Board in November 2021.He is a member of the Cathedral Council of St Paul's Cathedral, London, and a member of the Exhibition Advisory Board for Two Temple Place and the Hoare Trust. He was Chairman of WWF-UK's Council for 10 years, until 2020, and is a former trustee of WWF-UK. He has been a trustee of Centrepoint, Kids in Museums, the Museum of The Home and the Heritage Alliance. He has been a judge for the Museum and Heritage Awards since 2003.In October 2020 Bernard was named by Blooloop, the world's leading online resource for professionals working in visitor attractions, as one of the world's 50 most influential people in the museum sector. Transcription:Kelly Molson: Welcome to Skip the Queue, a podcast for people working in or working with visitor attractions. I'm your host, Kelly Molson. Each episode, I speak with industry experts from the attractions world. In today's episode, I speak with Bernard Donoghue, CEO of ALVA. We discuss what the fast-approaching end of restrictions mean for attractions, how to balance digital engagement with an overseas audience and what these past 15 months have really been like for Bernard personally. If you like what you hear, subscribe on all the usual channels by searching Skip the Queue. Kelly Molson: Bernard, I am so happy to have you on the podcast today. Thank you so much for coming on and joining us.Bernard Donoghue: It is my absolute pleasure. It was a choice between you and a meeting with four MPs so here we are.Kelly Molson: Well, I mean, I have to say, I'm clearly the better choice here. Thank you. Okay. As ever, we're going to start off with our ice breaker questions. If you had a time machine and you could travel backwards or forwards, what year would you go to and why?Bernard Donoghue: Oh, good lord. Sorry, by the way, this reminds me of the brilliant line by Sandi Toksvig. She was in a café in York once and there was a sign saying we serve tea at all times so she asked for a tea in the Renaissance, and they didn't understand her.Bernard Donoghue: I don't know. Wow. I don't know. I think possibly in the 1920s because you're just at the cusp of so many things. You're at the tail end of the Edwardian period so you've got all of that and then you're at the cusp of electricity and technology and radio and aeroplanes so probably then.Kelly Molson: We're hearing a lot about it being like the Roaring Twenties as well, aren't we? Once we get through all of this too. It's probably quite current that you've chosen that as well. Bernard Donoghue: Yeah. Kelly Molson: Obviously, flapper dresses because all of those were completely beautiful. I mean, I would be down with that.Bernard Donoghue: No. Seriously, I do look good in beads. It's true.Kelly Molson: I could see that about you. You've got that look. Great. Okay. If you were a WWF wrestler, which I can see actually, I feel like you've got the look of a wrestler about you as well, maybe not in beads, what would your entrance song be?Bernard Donoghue: For years, by the way, I used to be a trustee of WWF UK and all of my friends just assumed that I had a sort of parallel existence in spandex somewhere and I had to remind them that actually, no, it was about conservation. What would it be? Something from RuPaul's Drag Race actually because they're always fantastic. Yeah. When they come back on the stage at the end, that's the music.Kelly Molson: Okay. Something really flamboyant I feel like.Bernard Donoghue: Yeah. You know, you can strut ... I mean, I know strutting is not necessarily a WWF thing but presence is all.Kelly Molson: Absolutely. We can make it a thing. It can be whatever we want.Bernard Donoghue: Thank you.Kelly Molson: Okay. If you could give one piece of advice to your younger self, what would it be?Bernard Donoghue: If I was 20, I think my advice to my 20-year-old self would be to make the ... This sounds a bit professional. Just make loads and loads of connections, network, network madly, even though, and this will come as a bit of a surprise, even though, I'm an introvert, get out there and network because it suddenly dawned on me in the last few years, when I was in my twenties, I was a campaigner, I was a young lobbyist and I worked for disability charities and all the people who did the same kind of job as me then, are all chief executives like me now. Bernard Donoghue: Of course, that makes sense because you grow through the ranks so now I've got a peer group of lots of chief executives in lots of very varied, different spheres and realms. It's been brilliant because we've all come through the ranks together and in good times and bad and now we've got a ready-made oven-roasted peer group that we can all rely on. There's about six of us. I think that.Bernard Donoghue: And B, take your job seriously but don't take yourself too seriously.Kelly Molson: That's good advice. That's really good advice. The networking thing is really interesting, somebody asked me a couple of weeks ago what has been the thing that ... What's been the one thing that I've invested the most in over the last few years that has made the biggest difference to my business and I completely agree with you and I said it is about building your network and it's about getting out there and making those connections because such incredible things come from knowing such a variety of different people in all kinds of sectors. You just never know what kind of opportunities and doors are going to be open for you from doing that.Kelly Molson: Also, you just can't grow a business on your own or do anything on your own. You need that peer support around you. Bernard Donoghue: Yeah. You're absolutely right. The key to that is knowing people who are not like you and in businesses that are not like yours. In ALVA, for example, I hear it time and time again that museums and galleries don't actually learn much from other museums and galleries because they're all kind of in the same boats and cathedrals don't learn much from other cathedrals, but they will learn things from Zooms or Harry Potter or Warner Bros, so places that are very different to them and, therefore, come at an issue from a very different perspective. That's where you learn most.Kelly Molson: Absolutely. I completely agree with you on that one as well. That might come up later actually in our chat. Okay. Last one but it's your one, what's your unpopular opinion?Bernard Donoghue: I hate the phrases going forward, and very much, as in, "I am very much looking forward to it" or, "I am very much committed to this." I hate those phrases with a passion whereas it's clear other people don't. They would be capital punishments when I take over the rule. Bernard Donoghue: What's another unpopular opinion? I cannot see how people can watch Jeremy Clarkson. I don't get it. Absolutely don't get it at all. Oh, oh, here's one actually and it's only because it was his birthday last week, I have never understood Bob Dylan and his popularity.Kelly Molson: Wow. Gosh, that's quite a strong one.Bernard Donoghue: Yeah. I don't get it. Kelly Molson: Okay. Bernard Donoghue: Glad he's around, glad he's there, not for me, thank you.Kelly Molson: I like that. Bob Dylan and Jeremy Clarkson was not a mix I was expecting to get on the podcast today.Bernard Donoghue: They're not a duo that has ever performed together as far as I'm aware, or likely to. It's probably just as well.Kelly Molson: It wouldn't make either of them even more appealing to you, though, would it? Not really.Bernard Donoghue: No. I think I would have to take out a restraining order if they decided that they wanted to come around.Kelly Molson: I love that. Well, let's see what our listeners think, Jeremy Clarkson fans out there? I don't know. It's not my cup of tea. Tweet us and let us know what you think about that. Kelly Molson: Now, Bernard, I don't even know where to start with this list so Mayor of London's Cultural Ambassador, CEO of ALVA, Co-chair of the London Tourism Recovery Board, Chair of LIFT Festival and Trustee of People's History Museum. Quite an impressive list that you've got going on there. What I want to know is where did it actually begin, though? Where did your connection with cultural heritage and attractions organisations start?Bernard Donoghue: I've always absolutely loved ... I'm kind of being paid for all the things that I would do at a weekend. Kelly Molson: Nice.Bernard Donoghue: You know, when I was a kid, my parents would take us around National Trust properties and English Heritage properties and stately homes and places like that so the first place that I went to was Waddesdon Manor, which if people don't know it, it's the maddest, most beautiful Loire valley style chateau but in the vale of Aylesbury, just outside Aylesbury. Built by the Rothschilds as kind of an entertaining pad. Absolutely beautiful, absolutely stunning.Bernard Donoghue: My first stately home ... Well, that's kind of a stately home. The first stately home is Blenheim Palace. I just got the bug. I just have loved history, heritage, visitor attractions since I was a kid. I went off to do political jobs and then back in '97 I joined Visit Britain as their first-ever head of government affairs, not quite a lobbyist because it's a government agency and so you're not allowed to be called a lobbyist, but it was all but a lobbyist. That just opened my eyes to tourism and then visitor attractions. Bernard Donoghue: On the culture side, the theatre side, the theatre has always been a complete passion so I stepped down this year as chair of LIFT London International Festival of Theatre after 11 years and I'm just about to go onto the board of the British [inaudible 00:09:15]. My theatre passion continues.Kelly Molson: I love that. I love what you said, I get paid to do all the things that I would love to do on the weekend. What a fantastic role to be in. Bernard Donoghue: It's absolutely true. I should show you my wallet actually. My wallet is full of membership cards, as in 30 of them, so occasionally I'll look at my wallet and think, "This is money laundering essentially." I'm being paid and I'm paying them back in return. This is just a circular economy.Kelly Molson: That's one of the things that you've done really well throughout the pandemic is you've been so supportive and you've been really proactive on Twitter about saying to people, "Look, if you want these places to still be around when we come out of this, buy the membership, buy something from their shop when their shops are open, or buy something from them online" and I think it's been such a positive message to send out the whole way through, so not money laundering, supportive. Being very supportive in your role.Bernard Donoghue: You'd have to talk to my bank manager because some days it was like money laundering.Kelly Molson: There are loads of things that I want to talk about going forward, even though you don't like that but what I want to go back to is a little bit in the past as well. I really want to talk about what it's been like for you personally. I think you have been a real kind of pillar of strength to the sector and huge support and I think that as wonderful as that's been, that can bring its own challenges on yourself as well. Kelly Molson: Ultimately, you're the person that's putting out this kind of positive message all the time and being really actively encouraging but I could imagine that's had a lot of pressures and challenges for you personally as well. What has it been like, the last 15 months? How have you motivated yourself to be upbeat and positive throughout all of this?Bernard Donoghue: Well, that's very kind, first of all. Thank you. I think I divide it between last March until Christmas and then sort of Christmas onwards. Last March until Christmas, there was a sense of really being able to cope because the adrenaline was getting you through. It was all novel and new and I've always thrived in crisis management. In all the roles that I've had over the last 20 years, crisis management has been at the heart of that, whether that's about actively managing crises or the corporate PR response or being a spokesperson or whatever.Bernard Donoghue: In some ways, I sort of thrived on all of that through adrenaline. It's been much, much more draining and exhausting since Christmas and I think that's probably the same for everybody actually. We've gone through it again and actually, it's no longer new and it's no longer novel and now it's just sapping.Bernard Donoghue: I have often felt on an almost kind of daily basis, and this is just honest, I'm not exaggerating, there's quite a lot resting on my shoulders and it feels quite lonely because the advice from the government has been so inconsistent and so unclear and often contradictory. There's a small group of about three or four of us in the tourism sector who have had to daily unpick all of that and interpret it for our respective sectors.Bernard Donoghue: I know that if I weren't doing that then it just wouldn't get done ... It would probably get done somewhere at somehow at some point but, as you know, I do a daily bulletin so it goes out every evening at six o'clock with the latest information. There's a real sense of I need to get this out and get it done every day. Bernard Donoghue: I've made a rod and back really because there was nothing that I would love more than stop doing these bulletins. That's not possible while we're still in a state of flux. It's been a bit lonely. It's been odd working from home when normally I would be a consummate traveller and visit loads of my members around the country. There's been a lot of pressure but the feedback from people about the vital nature of the information and the advocacy and all the rest of it, and the achievements actually, has been extraordinary.Bernard Donoghue: I don't think myself, my work has ever been more exposed than it has in the course of the last 15 months. Sometimes that felt scary and sometimes that felt brilliant.Kelly Molson: I think as well it's never been more celebrated as well because you have had so much support from the sector. There are a lot of people looking for you. Like you say, you're delivering daily bulletins, you've been doing incredible webinars with ALVA so regularly, you've opened those up to non-members as well so everybody can benefit from the knowledge on them. There's a lot of eyes on you as well. That's a lot of pressure. I think from a positive perspective, what I see being delivered back to you is nothing but encouragement. Everybody has been so incredibly supportive of what you're doing and so grateful for the things that you're doing for them. I think that's been really lovely to see.Bernard Donoghue: Yeah. It absolutely has and, in particular, from those organisations and businesses who, as you say, are not members of ALVA, I mean, I took the decision on day one that although ALVA is a tiny organisation and people will probably be really surprised, there's me and one other member of staff.Kelly Molson: Wow. I'm surprised.Bernard Donoghue: We're just two people. Lucy is brilliant. She's our finance and business manager. She's living in Norwich and I'm here in London. It's just the two of us. It's a tiny organisation so we're spread very, very thin. But given the nature of our members and my role of years in getting high-level meetings with government and all of that, I just thought we're in a leadership role here, we should use that for the benefit of everybody, let's be generous, let's not be parochial.Bernard Donoghue: We made the decision to commission all the research and give it out for free, and that visitor sentiment research has just been vital. It was one of the best things that we did. Open up our webinars to everybody. If anybody wants a bulletin, they could go on the mailing list. Whether they're members of ALVA or not because there was the analogy, it's been used a lot of times but I think it's true, we're not actually all in the same boat. We're all in the same storm but we're in very, very different boats and some are bigger and more stable than others. We happen to be in a relatively stable, well-structured boat so I think it's beholden on me and us to try and help everybody as much as possible.Kelly Molson: I am absolutely gobsmacked that it's just the two of you. I did not know that myself and I think that's an incredible achievement, what you've been doing, just the two of you to organise all of that. Wow. Hats off to you both there.Bernard Donoghue: It's exhausting. I mean, look at me. I'm actually 47 in real life.Kelly Molson: Yeah. Me too. That's what I tell to everyone, Bernard. Gosh, that really has surprised me. Just go back because you said about you're a big traveller, you would be out and about all over the place and up and down the country, I'm sure, what do you think that you'll take away as a positive from the time that you spent working at home? Are there any kinds of changes that you'll make to your working habits? Kelly Molson: For example, I would commute to my office on a daily basis, I would often be out in London or all over the place doing meetings. Now I start to think, well, some of them I'm really missing but some of them are actually probably a bit unnecessary, we can cut down on the fuels that we're burning, we can cut down on the time that we have, and I've actually quite enjoyed having a little bit more personal time to do things like eating better because you don't eat that well when you're travelling or doing a little bit more exercise. Have you found that there are some positive things that you can take from this that you'd continue?Bernard Donoghue: Yeah. There's a number. I mean, one was we made the decision, we used to have an office in Somerset House on the Strand, a beautiful, beautiful room in grade one listed former palace. Absolutely gorgeous. Looking down onto the piazza, currently covered in trees. I couldn't justify the cost because Lucy, my colleague, went over to Norwich to be near her parents. We very sadly lost one of our colleagues. There used to be three of us in the office and we lost one of our colleagues last year to cancer. Bernard Donoghue: There were just the two of us and I thought I can't justify an office just for me, lovely, though, it is so actually we haven't had an office. We've given it up, which means that I am, for the foreseeable future, working at home. There are plus things to that ... Well, this is a plus and a minus, this is no particular priority order, we've got a cat, Tom, he's a badsy cat. I think he's going to go into trauma whenever we leave the house.Kelly Molson: Oh gosh. Yeah. Bernard Donoghue: We've been around 24/7. We are now more grateful ... When I say we, this isn't a royal we. This is me and my partner. We are now more grateful than we ever thought possible to have a garden in central London. That's just been fantastic. Bernard Donoghue: But I am looking forward to getting back to some degree of working normality because I have to say I've never worked longer or harder than I have over the course of the last 15 months. It's been exhausting.Bernard Donoghue: On a normal day, I would probably have five or six, at least, one-hour Zoom meetings back to back. And then write the bulletin at six o'clock in the evening. Typically, I'm working from about 7:30 in the morning until about seven in the evening. I was doing a bit of that pre-COVID but it's pretty unsustainable so I'd like to get back to a degree of normality.Kelly Molson: Yeah. Definitely. I think that the difference between having multiple face to face meetings during the day is very different to the Zoom meetings. I don't know about you but my diary gets crazy and I look and I think, "I've got four back to back" and there's no time to process in-between. It's that cognitive overload whereas if you had back-to-back face-to-face meetings you don't get the same kind of drained feeling. Yeah. I really feel you on that. It's definitely been longer working hours for us here as well. I really sympathise.Bernard Donoghue: Also, I mean, the meetings that I'm having, bluntly, you can't coast because either I'm the guest speaker so you can't wing it, or it's a meeting with ministers or SAGE or public health England and so it's serious grownup stuff. You can't step back, you can't just switch off, you can't think I'm going to coast this for half an hour, I hope that nobody asks me a question because they're not those kinds of meetings.Kelly Molson: No. You can't switch off your Zoom and quickly grab a cup of tea and a biscuit while everyone else is talking, can you? It's not the done thing. Bernard Donoghue: It's not really, no. Kelly Molson: That was a good segue into something that's going to happen today. We are recording this and it is the seventh of June. There are reports that Matt Hancock is going to give us another COVID statement this afternoon and, potentially, that is about the dates that we are due to be opening up with no restrictions.Kelly Molson: Now I want to ask you a little bit about what that means for attractions and what we could potentially now be looking at. We are hopefully coming through to the other side. The vaccine program is doing phenomenal things. What does this fast-approaching end to restrictions mean for attractions now? Do you think that we're going to see this extended?Bernard Donoghue: It's a really good question. I've been talking to about five or six chief execs over the course of the weekend just about guidance and advice. I think there are two very significant things and at first glance, they're in contradiction with each other. The first is that the longer we have social distancing measures and face mask use and mitigation measures in place, the longer it will take for the sector to recover.Bernard Donoghue: When we have businesses, whether it's a hotel or bar or restaurant, a theatre or an attraction when we have those businesses opening up one-third capacity, none of them is making a profit. Actually, they're opening for PR purposes and in order to achieve fuller visitor figures down the track so no one is operating profitably.Bernard Donoghue: Getting those backup and running is really critical but we know from all of our visitor sentiment that still 80%, eight zero, 80% of the British public are uneasy or cautious about those very mitigation measures, like social distancing and face mask use, being eased too early. Bernard Donoghue: Visitor attractions are faced with a real dilemma I think, which is if it's announced that on the 21st of June all social distancing measures are lifted throughout England and, therefore, visitor attractions can up the numbers, don't have to do face mask use measures, abandon social distancing, still the vast majority of their visitors won't like that and will feel uncomfortable and a tiny minority will think they're in bliss and think that they're liberated and all the rest of it.Bernard Donoghue: My advice has been to visitor attractions, you and your visitors have to be the ultimate arbiter of the visitor experience. It may well be that you have to keep social distancing and face mask use measures in a place way beyond the 21st of September because that's what the public wants so, even though, you are technically allowed to get rid of those things by government, actually, take your lead from the public because they're going to be the ultimate arbiters. Bernard Donoghue: Those things are potentially in contradiction with each other. One of the things I'm constructing literally this week is some ALVA national advice to visitor attractions so that front of house staff can basically say to an irate guest on the 22nd of June, "I know the government has just announced that but actually, we're adhering to ALVA national advice" in order that they don't get than that confrontational pushback from members of the public because I genuinely feel that the loudest voices are for liberation but the quietest voices are for care, safety, sensible precautions and we need to manage that really, really carefully.Kelly Molson: That's a really difficult challenge, isn't it? For front of house staff that will be in that position of having to push back on people. I can see it in my head happening. There's an encounter where people are angry about the fact they're being told that they still have to wear their mask, yet the government has said that they don't need to do this anymore. I can't imagine how difficult that's going to be so I think what you're putting in place is a really valuable kind of asset for the organisations to have.Bernard Donoghue: We saw some examples, relatively limited, but we saw some examples of poor behaviour on the parts of the public last year when attractions reopened for, frankly ... It's not an excuse but it is understandable. They, like us, we're tired, fraught, and quick to anger, end of their tether, and they just wanted to get out and be in nice places. We've seen some of that poor behaviour on the part of the public again this time round as indoor and outdoor attractions. Bernard Donoghue: Honestly, for every one person who pushes back saying, "Don't make me wear a mask. Don't manage my social distancing", there are nine others watching saying, "Well done, you. You're doing exactly the right thing." That, I think should be the barometer of safety.Kelly Molson: How does this work with ... What we want to see is attractions open and open at full capacity. But we, obviously, have got this challenge around overseas visitors and many of them not being able to come here, many of them not feeling safe to come here at the moment, understandably. How do attractions manage that? If they can open at full capacity, is the reality that they're not going to be at full capacity because we just don't have that influx of people that we need?Bernard Donoghue: Yeah. That's right. I mean, bluntly, there are some visitor attractions in the UK and just off the top of my head, they're places like the British Museum, Edinburgh Castle, Stonehenge, Westminster Abbey, St. Paul's Cathedral, Tower of London that are so heavily dependent on overseas visitors, inbound visitors coming from the rest of the world, that even the best ever staycation this summer won't help them repair their balance sheets. Bernard Donoghue: We've made it really clear to ministers ... I took the minister for London and the minister for tourism round four visitor attractions in London a couple of weeks ago to Westminster Abbey, Tower of London, London Transport Museum and the Royal Opera House and, at each one, showed them what a COVID safe welcome and visitor experience looks so they were comfortable with that but also made it clear to them that some of those, particularly, the Royal Opera House, Tower of London, Westminster Abbey are so dependent on inbound visitors that they will require additional support way beyond the rest of the sector to really recover sustainably because their visitors, their market won't come back in any meaningful numbers until next year.Bernard Donoghue: It was really to peg to ministers even if you lift all restrictions on the 21st of June, that's not the end of the story. Kelly Molson: Yeah. Yeah. You have to be prepared to give more support past that point as well. Those attractions, in particular, that do rely really heavily on overseas visitors, what can they start to think about putting in place at this point? I know there are many attractions that have put on lots of digital events or things that people can engage with online. Do you see that continuing hugely for the rest of the year and then into 2022 as well?Bernard Donoghue: Yeah. Yeah. I do. I mean, we've talked about this actually. At the VAC conference, one of the great achievements of last year was the explosion in digital content and not just the amount of it but the diversity and the brilliance and the innovative use of digital. I think because the last year has been sort of chaotic and odd and no holds barred, it's just liberated a lot of organisations to take risks with their programming and their content and their decision making in a way that they would never have conceived of before and to speed up some of their decision makings and just to think actually let's just do it and see what happens.Bernard Donoghue: I think the digital explosion has been absolutely phenomenal so downloadable jigsaws and recipe books and maps and behind the scenes tours and going up into the attic of buildings and into the archives, all of that, absolutely phenomenal. Bernard Donoghue: It hasn't particularly connected with audiences who weren't already interested in those buildings so it's had some public engagement successes but not massive but what it has made people do is get on the customer journey so if they're seeing the stuff online, they'll one day aspire to be there and stand there on the spot because it can't replace the actual physical experience of being there.Bernard Donoghue: In terms of digital output, the Bristol Old Vic, and the London Symphony Orchestra, they've both made decisions recently that in addition to their live performances, they're going to broadcast their performances on digital as well. If you're in Tokyo or San Francisco, you can subscribe to watch these performances, a bit like a Netflix subscription, so you buy a book of 10 performances at reduced costs.Bernard Donoghue: What this means, of course, is that those theatres, that orchestra is getting a whole new audience who are paying money that they never had before but they're also starting them on a customer journey so that person in Tokyo one day, hopefully, will want to stand in the Bristol Old Vic and see where David Garrick performed. You're getting them on that customer journey whilst also monetizing it as well.Bernard Donoghue: I think that's probably the biggest evolution and change to businesses in the course of the last year. You may have got round to it in about three or four years time but all of that has just been sort of contracted and sped up in an extraordinary way.Kelly Molson: It's what you said, it's about risk-taking. I can remember having this conversation with Laura Crossley from the National Football Museum. They came on the podcast to talk about their podcast and they said that actually, it was something they'd been talking about for ages, they were going to do it, and then things kept getting in the way. Ultimately, they just got to a point where they were like, "Let's just try it. Let's just throw something at it. Let's see if it sticks and let's just do it." Kelly Molson: I loved that attitude that has been taken by so many different organisations this year and it's propelled them forward in a digital sense because let's just try it, who knows what's going to happen? None of us had a clue what was going to happen last March. That whole attitude about risk-taking I think is really important and I'd really like to see that continue as well.Bernard Donoghue: Yeah. Me too. I mean, two years ago, people would have thought it would be utterly impossible to run a business with nearly all of their staff working from home and even if they thought it was possible, it didn't sound particularly attractive because it just sounded too complicated and messy. Look where we are now.Bernard Donoghue: Things can be done. I think one of the things that we've done for years is collect all of the visitor numbers from all of our members and then publish them in the media in March. I've done some longitudinal research to look at are there common characteristics or behaviours on the part of those visitor attractions that sustainably and successfully grow their visitor numbers but also diversify their business numbers as well? Bernard Donoghue: I do a presentation and a workshop on this and, funnily enough, there are. There are common behaviours. You can absolutely see them. In that group of about six or seven behaviours, one of them is about the appetite for risk on the part of the board and senior management. The other one is about the confidence to foster creative partnerships with unusual suspects. Don't just work with the people who are your natural neighbours, either physically or theoretically, but actually, this is something we were talking about at the beginning, try and foster creative partnerships with people who are not like you and, therefore, they bring something completely different to the party.Kelly Molson: That's going back to what we talked about, about museums not learning from other museums and theatres not learning from other theatres because you're just in the same challenges all the time. Looking at that kind of wider sector communication of sector cooperation even and seeing where the boundaries overlap and what you can do that like you said, the theme park or the zoo down the road might be doing but you're a theatre. How can you embrace some of the things that they're using?Bernard Donoghue: Yeah. Yeah. One of my favourite examples recently is that I was down ... I've managed to get out of London a couple of times since September in the last three weeks and I was down at Bristol going to see the Bristol Old Vic. They're doing something really, really clever, which is they have just parted ways with their in-house catering company and they've just decided that they want to be a community showcase so they're getting in local Bristol restaurants and chefs to be their in-house caterer for a month and they have a different one every month.Bernard Donoghue: It's just blindingly brilliant because, A, they're connecting with their communities, they're showcasing the diversity of food in the local area, it's all five-mile menu stuff so it's all locally sourced. But it also means there's a new reason to come back every month, even if you don't go to the theatre to see a show, you'll go there to eat. I just think that was genius.Kelly Molson: It is genius.Bernard Donoghue: I've been sharing that with a lot of museums and galleries and heritage attractions saying actually if you're in-between contracts and you're thinking about an interim period between catering contracts, why don't you think about this?Kelly Molson: That is an absolutely brilliant idea because I love attractions but I'm a big foodie as well so, for me, I'd be looking and going, "Oh, well, I need to book a table at that place at least once a month now because I'm going to go back and I'm going to experience a different food" or, "I've really wanted to go to that person's restaurant, how amazing, I can combine eating that person's food with a show that's on at the same time." It's a genius idea.Bernard Donoghue: It really anchors the theatre in its community. We've seen over the course of the last year that the wreaking of your community and understanding your community and reflecting back who your community are through your work and your HR programs and your staff recruitment measures and all those kind of things, that's been absolutely key because if you lose your connection with the community, you're lost and wondering.Kelly Molson: Yeah. Completely agree. I think, for me, personally, that's one of the best things that have come out of this. As an individual, I've always been really keen on supporting local independents and shopping locally anyway but even more so since this happened because you can see the effect of what's happened so drastically on your own community. You want to be able to do as much to support that as possible. That is such a great idea. I hope everyone that's listening picks up on that because I just think that is awesome. Well done, them. Kelly Molson: We're coming to the end of the podcast interview but I can't not ask you what's next for ALVA? What have you got planned that's coming next? It's been a pretty full-on year. Are the webinars going to continue? Are your daily bulletins going to continue for the foreseeable future? Sounds like you might need a little bit of a break at some point.Bernard Donoghue: Yeah. Well, the daily bulletins will certainly continue because I don't think anything is going to change significantly until September or such. The webinars are coming back. We took a month off from the weekly webinars so we had a webinar every Wednesday from the beginning of January until last month with over 50 case studies from across the UK. I mean, they were all amazing. Absolutely amazing.Bernard Donoghue: I think, by the way, that it's been through the webinars and also your work as well, that we've got to know what people are doing in a little bit more detail and from unusual suspects in a way that we didn't really before. We always used to rely on big annual conferences to get case studies and stuff. Now we're just full of case studies everywhere. I love that more generous, more open, more accessible, more sharing environment that we now inhabit.Bernard Donoghue: The webinars are coming back at the end of June. They'll probably be fortnightly and our first webinars will be the latest wave of visitor sentiment research so what are people thinking about now? Are they confident about going back into attractions? Are they confident about social distancing measures and those kinds of things?Bernard Donoghue: Also, we'll be doing case studies about post-21st of June, how visitor attractions are going to cope with that dilemma about being told, on the one hand, you can open with no restrictions, on the other hand, knowing well, that their visitors require and expect some degree of social distancing and protection of safety measures. How do you balance those two things? Those will be the first two webinars.Bernard Donoghue: Then beyond that, I suspect global domination. Kelly Molson: Of course. It's the obvious next step, isn't it?Bernard Donoghue: Yeah. I mean, I don't want to get Napoleonic about it all but I think we could be replicated around the world.Kelly Molson: Well, actually, on that note, what can people that are listening, what can our listeners do to support ALVA? Bearing in mind that I've had the bombshell that it's just the two of you that are doing all of these things. What can our listeners do to help you back?Bernard Donoghue: Oh, well, the most useful thing and I've said this a lot, honestly, it's been my complete saviour, is that we wouldn't have been able to achieve things like the reduced rate of VAT for visitor attractions, the continuation of furlough, the construction and the creation of the Cultural Recovery Fund, I mean, all of those critical measures for the tourism sector ... I mean, the tourism sector, by a long country mile, has been the part of the economy that's received the most financial support from the government. Bernard Donoghue: I think it's partly because we were hit first, hit hardest, and we'll take the longest to recover but it's also because we've had amazing data. I know data is a bit un-sexy but, honestly, we couldn't have got through the meetings that we've had with treasury and number 10 and DCMS and public health England and the Scottish, Welsh, and Northern Ireland governments without the depth of really, really useful data that visitor attractions have been able to provide us, what their percentage of furlough rates are, where they've had to make staff redundancies in what areas, where their visitor numbers have been affected, the difference between the dependence on domestic and inbound tourism, conversion rates in shops, average transaction values.Bernard Donoghue: All of that kind of stuff has just been bliss to work with because it's really good, really solid, well-evidenced data and as a lobbyist, that's just gold. Keep giving us information, anecdotes, case studies, and experiences as well. Those case studies can often feed through to government ministers in a way that just a raft of figures can't. If you can bring it to life, particularly, in small kind of epithets like sanitise the site, not the visitor experience and you can't furlough a penguin. Really short, understandable, Sesame Street type lobbying, that works.Kelly Molson: I love that. Keep sharing, keep cooperating, keep helping others, and we'll get through the other side in the best position that we possibly can.Bernard Donoghue: Yeah. I'm confident of it. Absolutely confident of it.Kelly Molson: Good. I'm really glad to hear that. Last question for you, we always end our podcast by asking our guests for a book that they love or a book that's helped shape their career in some way. Can you suggest one for us today?Bernard Donoghue: Actually, if I'm going to be really, really honest I'm not sure that I'd be in my job today were it not for Lady Bird books, that I had when I was a kid. Everything from Marie Curie to the plant life of Africa through Joan of Arc through to Christopher Columbus. Honestly, those Lady Bird books ignited my curiosity and the more I got, the more I started just reading about heritage and history and sciences and those kinds of things. Bernard Donoghue: Yeah. I mean, it's not quite Brideshead Revisited but if I was going to be completely honest, it would be the collection of Lady Bird books that my parents got for me from car boot sales and secondhand shops when I was a kid.Kelly Molson: Oh, I love that. I can remember them all lined up on the bookshelf as well with all the different coloured spines. Beautiful. All right. We'll choose one. Let's have a think, off-podcast, and we'll choose one. Then as ever, if you want to win that book when we decide what it is if you head over to our Twitter account and you retweet this episode announcement with, "I want Bernard's book" then you're going to be in with the chance of winning it.Bernard Donoghue: Actually, I have got spare copies of the Lady Bird book of London from about 1960. I'm very, very happy to donate it.Kelly Molson: Oh my gosh. Well, that would be fantastic. If you're happy to do that then all right, listeners, get tweeting and you could be in with the chance of winning. That's a really lovely gift. Thank you. Bernard, I've loved having you on today. Thank you so much. You are our season finale as well because we're going to have a little bit of a break over summer and we're going to come back again in October once all of you listeners will be so busy over summer with plenty to do. You'll have more interesting things to do than listen to this podcast every day. Kelly Molson: I'm really delighted that you could be our season finale. Thank you. I know how busy you are and, even more so, having had a chat today. We'll put all of your contact details and everything into the show notes so people can find where you are. If you're not following Bernard on Twitter, then, one, you're a fool and, two, where have you been for the last 15 months? Because, for me, personally, if there's been anything that I've needed to understand about what the sector is going through or go and find, it's either speaking to people on this podcast or it's go and follow ALVA and Bernard on Twitter and I'll always find out the answer to what I want. Thank you for being such constant support and thank you for all of the hard work that you've been putting out there through this pandemic. Really appreciate it.Bernard Donoghue: Oh, no. It's my pleasure and for those of you who do follow me on Twitter, I can only apologise for my behaviour on Eurovision song contest night. I just got carried away and it was inappropriate.Kelly Molson: What goes on on Eurovision, stays on Eurovision, Bernard. Don't worry about that.Bernard Donoghue: Thank you very much.Kelly Molson: Thanks for listening to Skip the Queue. If you've enjoyed this podcast, please leave us a five-star review. It really helps others find us. Remember to follow us on Twitter for your chance to win the books that have been mentioned. Skip the Queue is brought to you by rubber cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. You can find show notes and transcriptions from this episode and more over on our website, rubbercheese.com/podcast.

There are recovery funds for us small businesses to take advantage of such as, The New York State Covid 19 Pandemic Small Business Recovery Grant Program. Selection decisions have begun. For more information-https://nysmallbusinessrecovery.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

In this episode we are excited to partner with our friends at The Evergrey to highlight the stories of three small business owners in Seattle. We had some technical difficulties in the production of this podcast so you will notice that one of our guests does not introduce herself in the beginning. This was due to the fact that we had to re-record some of her answers. This episode allows our guests to talk about the importance of recovery and how it impacts small business owners in the region. We are grateful to be joined by Hallie Kuperman, owner of the restaurant Tin Table and the dance hall Century Ballroom ; Laura Clise, owner of small business focused Intentionalist; and Ren Caldwell, owner of community space for movement and connection Strive & Uplift. Our guests talk about some of their favorite businesses that gave them a sense of belonging and what they need from the government and community as we look towards recovery. Listen to our guests as they offer their perspectives as small business owners. It's a delight to be able to share connections and stories with the people who make our region truly unique. 00:55 - Guests introduce themselves (missing Hallie's response due to technical glitches) 1:15 - Laura Clise's short introduction 1:59 - Ren Caldwell's short introduction 3:10 - Frank introduces the question to start - Talk about a business or store growing up where you felt like you really belonged 3:55 - Laura talks about Perché No - a family-run Italian restaurant that closed in December of 2019. 7:57 - Hallie talks about how she can't think of a specific business but talks about growing up in the world of theater starting in high school 9:40 - Ren talks about a martial art studio that taught the Vietnamese style Cuong Nhu and the master of the style's impact on her development 14:00 - Frank asks his guests about the re-opening of Washington state on June 30 and what that can mean for small businesses 15:12 - Ren talks about her mixed feelings around the re-opening of spaces and places. She talks about how Strive & Uplift had a physical gym space but had to give it up during the pandemic. 16:26 - Found an opportunity to connect virtually that allowed more accessibility to the gym's classes 19:02 - It's going to take awhile and it's going to be weird and there will be step backs but thrilled at the community that was founded this past year 20:36 - Frank asks Ren to tell us about any project that she would like to pitch or amplify 21:05 - Ren noticed that all the gyms that used to offer online classes are shutting them down to move into a physical space. Strive & Uplift is not going to shut down their online classes. Asks that other gyms reconsider shutting down their virtual classes completely. 22:20 - Talks about the different classes they have - yoga, Pilates, and kettle bells to name a few. https://www.striveanduplift.com/ and @striveanduplift on IG 24:49 - Hallie talks about a cabaret show that's coming on at Century Ballroom/Tin Table every Thursday night that includes dinner. They are extending this up through July! 27:45 - Hallie thinks that things will return to normal faster than people think for partner dancing outside 29:00 - Confusing information from CDC about masks off for vaccinated people and then what the WA Health Department says keep your masks on even if vaccinated. Hard as a business to figure out what to uphold and what to ask for. 33:42 - Laura talks about how Strive & Uplift and Century Ballroom are the kind of businesses other people in Seattle would point to as examples of places that give you a sense of belonging 34:43 - Started Intentionalist because many small businesses wondered if they still belonged in our region 36:00 - Laura opines about reopening and recovery. Recovery isn't a date or a moment, it's a process 38:20 - We need empathy as we being to re-engage with our small businesses - we need to see them for more than just the products and services they offer 40:00 - Saw so may examples of people reconnecting with their vibrant and diverse community. Where we spend our money matters. 41:35 - For years, Intentionalist's community has asked what they can do to support the work. They announced the Intentionalist Membership community. Coalesce the community into something powerful for good 43:30 - Laura talks about how to support businesses as we celebrated AAPI Heritage month and now as we celebrate Pride month! Thank you again to the Big Phony, a Korean-American singer/songwriter living in Seoul, South Korea for allowing us to his music in our intro and outro, all royalty-free!

Diana Doukas is the Manager for Economic Impact for U.S. Policy Programs at Facebook where she works with the company's policy goals and how the platform can empower small businesses. She joins Austin Staton and Hattie Horn on The Business Communicators for an in-depth conversation on her role at Facebook, how the company has created tools to facilitate small business development, lessons learned from the COVID-19 pandemic, and thetechnology that is here to stay in a post-COVID world.Doukas also shares her insights on the evolving digital media landscape and the ongoing fight to combat the spread of misinformation and bad actors on the platform.Prior to joining Facebook in 2019, Doukas served as Director of the White House Business Council for President Obama, where she worked closely with business leaders from Fortune 500 companies as well as small and medium enterprises, and as White House Liaison to the U.S. Small Business Administration.Music Credit: Smoke (with Lostboycrow) – Feather FOLLOW US ON SOCIAL MEDIA 

In this episode, we focus on "Back to Business: The NC Small Business Recovery" with guests Byron Hicks of the Small Business and Technology Development Center, Dr. Henry McKoy of NC Central University and Kevin Price of National Institute of Minority Economic Development. Find this also on Facebook, LinkedIn or YouTube.

In this episode of Bayou Business Download  we discuss the state of the global economy and its impact here in the Houston region. We'll touch on the breadth and depth of Houston's international business ties and what those mean as we work to recover from the pandemic induced recession.  Topics covered include: The evolving impact of the pandemic around the world What economists got right and wrong about the global economy's trajectory a year agoHow foreign direct investment changed in Houston in 2020 The forecast for Houston's top trading partners The likelihood of international economic growth in the year ahead 

Dana Cheadle joins Marc after being fired for not wearing a mask on the job. Catherine Swift says it could take 10 years for small businesses to recover from the lockdowns. Jim KARAHALIOS talks about cleaning up politics with the new blue party.

How has your business Suffered during the pandemic? Michael Crane shares his story by stating that the pandemic hit his business seven years prior. He employed 45 staff across two sites, one in South East London and the other site in Sandwich, Kent. He was operating a 24-hour operation with vans circling London and the home counties daily. At that time, he made many changes in the day to day operation and streamlined his operations. He outsourced his warehousing and logistics operations and adopted an e-commerce portal that does heavy back-office functions. Fortunately for him, he preserved cash, ready for all emergency situations. He advises on today's show about the importance of reducing overheads and preserving cash. His business was dramatically affected as the work from home rules meant many of his clients needed to work from home, and the everyday products were not in as much need as before. His product portfolio had to be spun on its head as he started stocking certified PPE products for next day availability to his clients across the United Kingdom. The technology took over to make his business www.easycrane.co.uk highly efficient and effective. The key to his success in the past year was to keep his costs low and, if possible, make them variable as much as you possibly can. Running out of cash adds to the struggle every business faces when they run out of cash. Dr Wayne Wright - Stopped charging The business Recovery Plan for Dr Wayne Wright was to stop charging his clients overnight, which was a remarkable solution but one that was so needed to help his clients. Across the country, we saw companies revenue stream seizing up as the country went into lockdown and people were being forced to work from home. Now he has re-engaged, and he is finding he has got more clients than he ever had before. And his reputation for genuinely and authentically supporting people during challenging times. Because the concept of managing his, clients businesses, to the next your next level and assisting them to scale up during good and bad time is paramount. He has now emerged from the pandemic and found a way to pivot his business is catapulting his business from just surviving to thrive as he continues to grow from strength to strength. Managing People from Afar Business Recovery Plan will consist of managing more of the team remotely than ever before. Michael Crane has suggested some of his favourite productivity hacks, like Asana, Trello and Evernote, to name just a few. These tools are easy to set up and administer and encourages collaboration between key stakeholders in the business. To Recap King James, the host of Today Show, is a Pastor at Favour House Church; the Road map to Business Recovery has been an insightful look into the minds and hearts of true leaders and entrepreneurs as the United Kingdom navigates itself out of the Lockdown. To Follow Click on the link here King James

Dave Walker is the founder of the B2SMB Institute, an organization that helps Business-to-Small-Business brands keep winning when working with small business customers. He has worked for 30 years as a business innovator with Fortune 50 companies and lean startups that are scaling to build their offering and grow their revenue in the small business market. He lives for innovation but loves execution. With methodical research and bursts of creativity, Dave loves big picture vision but trusts facts, agility, and sweat. His work with the B2SMB Institute champions Small-Business-centric thinking and practice to ensure brands provide services that help small businesses to keep growing. In today's episode, Dave shares how the B2SMB Institute advocates for small businesses with big brands to help them best work with each other. He reveals how the institute has grown over the years to work with professional brands across various industry sectors. He shares his thoughts on how small businesses are doing as we come out of the pandemic and why it has significantly impacted minority-owned companies. He highlights how the pandemic is causing a boom in new business start-ups and how brands got it right when supporting business customers. Dave also shares the work he has been doing with his brand partners to help them better understand their small business customers and the free virtual SmallBizAid event that will help build these connections as businesses recover from the pandemic. “We have to now, as a community of brands that sell to small businesses, we've got to exceed expectations in a very big way.” - Dave Walker This week on SmallBizChat Podcast: Resources Mentioned: Connect with Dave Walker: This episode is sponsored by… Plastiq People and businesses everywhere use Plastiq to pay for virtually everything using their credit card, even where cards aren't accepted. From business expenses, suppliers, rent, taxes, raw materials, and more - Plastiq makes it fast and easy to pay for purchases. Plastiq allows you to rack up points from your credit card reward programs and offers global payments, the ability to pay in cash from your bank account, and more! Take two minutes and make a payment with Plastiq today at www.plastiq.com. Plastiq. It's the smarter way to pay. Become Your Own Boss Book GIVEAWAY! The 2020 pandemic has been so hard on America's small businesses - and America in general. If you're ready to start your dream business, then look no further! I'm currently giving away 1,000 free copies of my best-selling book: Become Your Own Boss in 12 Months. This book has helped over 100,000 people like you to start, build, and grow their small businesses… and now it's your time to shine. All you have to do to get your hands on a free copy is head over to www.beginmybiz.com/freeoffer to sign up for your free offer. You only pay shipping. Let's End Small Business Failure - Together! Thanks for tuning into this week's episode of the SmallBizChat Podcast - the show on a mission to improve small business success. If you enjoyed this episode, head over to Apple Podcasts, subscribe to the show, and leave us a rating and review. Help us spread the word and end small business failure by sharing your favorite episodes with your friends and colleagues on social media. Visit our website or follow us on Facebook, Twitter, LinkedIn, Instagram, or YouTube for more great content, tips, and strategies to improve your small business.See omnystudio.com/listener for privacy information.

In this episode, Melinda Emerson discusses the impact of COVID-19 on small businesses with Dave Walker, founder of B to SMB Institute. They delve into challenges faced by minority and women-owned businesses, survival strategies during the pandemic, and the trust issues between small businesses and large enterprises. Melinda also shares details about her book giveaway initiative.

There are a lot of podcasts talking about what enterprise as well as small businesses should do to keep their businesses floating during the pandemic, but not a lot of them talk about how to plan now for the recovery and comeback. Only a few brands, retailers and local businesses are managing to sufficiently compensate the loss of offline revenue with online sales. They have basically but their businesses into hibernation, but now with the light at the end of the tunnel, it is time to plan the comeback. This process is especially going to be hard for lifestyle companies , where the owners live from their businesses. In this episode we talk about a method that can help lifestyle companies develop a plan not only for recovery but for growth.

In this first episode, Fanning Institute director Matt Bishop and Rob Martin, area director in Albany with the UGA Small Business Development Center, talk with guests from middle and south Georgia about the challenges faced by both public and private sector leadership while rebounding - and rebuilding - in their communities.

Summary Fellow podcaster, pet business owner, and coach Dominic Hodgson comes on the show today to talk about digging out of Covid. Dom breaks down the two sales machine engines we should all have running and what it means to be specialized. Topics on this episode: * Impacts of Covid in the UK * Taking business online * Sale engine machine * Digging out * Lessons from Covid? Main take away?: The business owner that survives tough storms is the one that's good at solving problems. Links Poodle to pitbull podcast (https://podcasts.apple.com/us/podcast/the-poodle-to-pitbull-pet-business-podcast/id1395354685) 33 Ideas (growyourpetbusinessfast.com/33ideas) Free Copy (growyourpetbusinessfast.com/free-copy) Read the full transcripts here (https://www.petsitterconfessional.com/episodes/112) Consider supporting the show (https://www.patreon.com/psconfessional) Give us a call: 636-364-8260 Check out our pet sitter resources (https://www.petsitterconfessional.com/resources) Email us: feedback@petsitterconfessional.com Follow us on: Instagram (https://www.instagram.com/petsitterconfessional/), Facebook (https://www.facebook.com/petsitterconfessional/), Twitter (https://twitter.com/psconfessional) Subscribe on iTunes (https://podcasts.apple.com/us/podcast/pet-sitter-confessional/id1476639735), Spotify (https://open.spotify.com/show/7JjynoTWpSpcbBsHurckHZ), Google (https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5maXJlc2lkZS5mbS9wZXRzaXR0ZXJjb25mZXNzaW9uYWwvcnNz), Stitcher (https://www.stitcher.com/s?fid=456981&refid=stpr), & TuneIn (https://tunein.com/podcasts/Podcasts/Pet-Sitter-Confessional-p1242913/)

Hello and welcome! I'm Renata Bernarde, the Host of The Job Hunting Podcast. I'm also a virtual career coach, job hunting expert, and career strategist. I teach professionals in the corporate, non-profit, and public sectors the steps and frameworks to help them find great jobs, change, and advance their careers with confidence and less stress.  If you are 1) an ambitious professional who is keen to develop a robust career plan, 2) looking to find your next job or promotion, or 3) you want to keep a finger on the pulse of the job market so that when you ready and an opportunity arises, you can hit the ground running – then this podcast is for you. In addition to The Job Hunting Podcast, I've created a series of free tools and resources, I run free live career coaching sessions, the Job Hunting Made Simple online course, and I coach private clients. So there is really no excuse – I'm determined to help you! I want you to feel empowered, nail your next job, and have the career you want.   Episode Show Notes Julian Doherty has over thirteen years of leadership, consulting, and research experience managing business intelligence, executive search, and management consulting engagements for ASX Top 50, private, government, not-for-profit, and higher education clients. In 2011 he founded Yellow Folder Research with the aim of disrupting incumbent executive search providers and the agency model of recruitment. Julian believes that service and technology innovation allows consultants to meet evolved, contemporary client needs, where traditional vendors have refused to update their service model. Prior to founding Yellow Folder, Julian was Head of Research at Slade Partners.   Timestamps to guide your listening: 04:05 – About Yellow Folder 08:08 – Potential issues with long headhunting processes 12:50 – Julian's career journey 17:12 – What keeps employers awake at night 25:22 – Changing sectors: Employers' appetite for hiring professionals with transferable skills and experience 32:11 – Pay cuts and salary range 37:29 – Is the recruitment industry broken? 39:26 – The difference between your LinkedIn profile, your resume, and cover letters 45:12 – What keeps Julian awake at night? 47:13 – What keeps his clients awake at night? 48:52 – Hiring freezes 51:00 – Retraining vs experience Resources and Services Mentioned in This Episode: Yellow Folder Download a transcript of this episode   Free tools & were to listen to The Job Hunting Podcast:  Subscribe to the newsletter and access free tools to help you advance in your career Where to listen/subscribe/follow to The Job Hunting Podcast My website   Work with me! Find out more and book my career services: Book a consultation with me: single session and/or coaching program Book a LinkedIn Audit Register your interest for the next intake: The Job Hunting Made Simple   Rate & Review on Apple Podcast: Please consider rating and reviewing my show. This helps me reach more people just like you who want guidance and support in job hunting and career advancement! Click here, scroll all the way to the bottom, tap to rate with 5 stars, and select "Write a review". Then let me know in a few words what you think about the show and how it has helped you. And you have haven't already, don't forget to subscribe!     Enjoy the episode, and don't forget to subscribe and follow this Podcast! Ciao for now! RB Renata Bernarde | Virtual Coach | Career Management Strategist | Job Hunting Expert Host, The Job Hunting Podcast Founder & Chief Coach, Pantala Academy Managing Director, Pantala Pty Ltd Level 14, 333 Collins Street, Melbourne Victoria 3000 Australia rb@renatabernarde.com  https://www.renatabernarde.com 

During this show, you'll discover … ✅  How to get money from venture capital for your path to recovery ✅  How the coronavirus situation may be freeing up venture capital money for small startup businesses ✅  How the changes in the markets may be opening up venture capital funding… ✅  … and with some foreign investments becoming harder to make… ✅  … VCs may be looking for more local investment opportunities ✅  How the Federal Government is propping up large corporations like VC firms right now… ✅  … and how that could translate into funding later ✅  How VC firms are using their resources to fight COVID-19… ✅  … so they may be looking to invest in the right kinds of companies… ✅  … like delivery and distribution companies… ✅  … and mobile services ✅  And technology companies are always of interest to any venture capitalist or angel investor ✅  How to raise money with private investing ✅  How to take your entrepreneurship to the next level with venture capital investing ✅  Get money for recovery and leave the shutdown behind you

During this show, you'll discover... ✅  How you can use business credit building as the cornerstone of your post-Coronavirus business recovery plan ✅  Why your recession recovery plan should include business credit ✅  How building business credit will position your business perfectly… ✅  … for when conditions in the economy change again ✅  How business credit establishing can work in your post-COVID-19 business recovery strategy ✅  That even in rapidly changing times, and a pandemic and a recession… ✅  … you can STILL build business credit! ✅  It can be a big part of disaster recovery for your small business ✅  Why it's a great idea to build business credit RIGHT NOW ✅  How to get started with business credit building ✅  How to build a fundable foundation to get started ✅  The details you need to pay attention to, to maximize your chances of approvals ✅  Why starter vendor credit helps, and how it's more important now than ever ✅  How you can get low-cost business credit monitoring from us… ✅  … and you can monitor Experian and D&B ✅  When you do and do not need to use your SSN on an application ✅  A look ahead to retail, fleet, and more universal cash credit ✅  How and why responsible credit management will pay off… ✅  … both now and later ✅  Don't let the economic recovery after recession leave your small business behind

VELOCITEACH – Manage This – Episode 107 As businesses and project managers start to strategize about the post-crisis world, Mike Goss explains what makes business recovery a project. How can we respond to this crisis from a business standpoint, and how that can be a project? Table of Contents 01:58 … Meet Mike 03:08 … Everything in Life is a Project 03:49 … Responding to Crisis as a Project 05:00 … Redefine your Business: The Why and the Who 09:24 … Business Recovery as a Project 11:26 … Personal Experience with Business Recovery 13:33 … What Parts of a Business will Benefit? 16:05 … Building a WBS 18:45 … Facing Risks in Business Recovery 20:50 … Staying on Course 22:15 … A Project Plan for all Scenarios 23:49 … Overcoming Communication Challenges in Business Recovery 25:37 … A Plan for Businesses of all Sizes 26:06 … Strategizing in a Post Crisis World 27:23 … Advice for Resilience during Business Recovery 32:37 … Mike's Course on Business Recovery 34:12 … Closing MIKE GOSS: If we had a scale of one to 10, yesterday you were at an eight.  Then COVID-19 show up.  Now you're at a one.  Your objective is not to get back to eight.  Your object is to get back to 10, where you've never been before.  On your way, you're going to build in the tools and the processes that make sure you never hit one again, no matter what happens.  That's a project. WENDY GROUNDS:  Welcome to Manage This, the podcast by project managers for project managers.  This is our opportunity to meet with you and talk about issues that project managers are facing today.  I am Wendy Grounds, and with me in the studio is Bill Yates. So today we're talking in the midst of the COVID-19 crisis, businesses are starting to think about the post-crisis situation.  For some organizations it's really been near-term survival is what's on the agenda. BILL YATES:  Right.  I agree, Wendy.  There are so many companies that are just fighting to stay in business right now.  I'm a part of a CEO roundtable, and just seeing the impact that this is having on people locally and globally is huge, I think.  I just saw some statistics today.  Now, just to let listeners know, this is May the 4th.  And so far 30 million people in the United States have filed for unemployment, just since the COVID-19 got really serious in March, up until today.  We're here in the Atlanta, Georgia area.  So just for our state of Georgia, one in four workers have filed for unemployment. WENDY GROUNDS:  Unbelievable. BILL YATES:  So it's huge.  And obviously our federal government is taking great steps to help fight through the economic impact of this as we all figure out what does the new normal look like.    So just thinking about what is business going to look like when we can get going again.  So I think it's helpful for us to have this conversation, and we're fortunate to have Mike Goss here to talk through some of this with us. Meet Mike WENDY GROUNDS:  He was telling us that his career has taken more twists and turns than most.  BILL YATES:  Yeah.  So he started out as a stereo equipment salesman. WENDY GROUNDS:  And a computer store owner. BILL YATES:  An elevator salesman. WENDY GROUNDS:  And then he became a software developer. BILL YATES:  Senior VP at a bank. WENDY GROUNDS:  And the author of “Breaking Through Walls,” a business novel about overcoming life's obstacles. BILL YATES:  And then a college instructor. WENDY GROUNDS:  And then a radio personality. BILL YATES:  And of course he fit a military career in there, as well.  He's a veteran in the U.S. Air Force, serving in Thailand during the Vietnam War. WENDY GROUNDS:  He has been on a podcast before with us, and he tells us more about that in his previous episode.  Since 2014, Mike has also taught PMP exam prep boot camps in Oregon, Washington, and South Carolina. BILL YATES:  Quite a diverse, I'd say, yeah, he is definitely shaking the tree.

Ian Nicolini serves as the Vice President of Indianapolis Economic Development for the Indy Chamber where he oversees Develop Indy, an economic development organization dedicated to growing Marion County businesses, attracting new business investment, and implementing the Mayor's vision for economic development. What questions do you have about how Indianapolis will recover from the economic hit we are taking due to the Coronavirus Pandemic we are in?

 Today our special guest is Howard Wolpoff who will share with us How to Prepare for the Post Covid 19 Economy… with strategies that you can implement to restart your business and resume generating revenues from places you had not done before. We will discuss The value of building strong business relationshipsHow your website truly needs to be an operational sales tool and not a digital brochureHow your pricing strategy could put you on the fast lane to recovery and beyond.Howard Wolpoff is the Chief Marketing Strategist at Profit Master Business Solutions.  He is marketing executive with over 25 years of experience helping hundreds of businesses create profitable solutions to drive sales, attract and maintain customers, and build a solid corporate brand. Support the Show.

  Today our special guest is Howard Wolpoff who will share with us How to Prepare for the Post Covid 19 Economy… with strategies that you can implement to restart your business and resume generating revenues from places you had not done before.  We will discuss The value of building strong business relationshipsHow your website truly needs to be an operational sales tool and not a digital brochureHow your pricing strategy could put you on the fast lane to recovery and beyond. Howard Wolpoff is the Chief Marketing Strategist at Profit Master Business Solutions.  He is marketing executive with over 25 years of experience helping hundreds of businesses create profitable solutions to drive sales, attract and maintain customers, and build a solid corporate brand.  

The Business Recovery Managers Association (BRMA) is North California's largest business recovery association. In fact, 2018 sees BRMA celebrate its 25th anniversary! In this episode we'll talk to it's President, Fiona Raymond-Cox and previous representative, Julia Halsne. We'll talk about the association and all the benefits it offers it current members and prospective members. Fiona and Julia will talk to us about how we determine our critical vendors and customers and what we need to consider when dealing with them. We'll also talk about how to keep our BCM/DR teams motivated and engaged and how to keep employees and managment engaged in the BCM/DR program, when many would rather place the program on the back burner.