Women Who Lead

Learning about the banking and mortgage industry can help you reach your dreams of becoming a homeowner. In this month's episode, I'm sitting down with three lovely ladies who are striving to make positive changes in gaining access to homeownership, financial education, and inclusive leadership. Grab your cafecito and join us in this lovely conversation.   Meet The Leaders Latonia Donaldson, SVP National Director of Multicultural Lending, PrimeLending Dr. Vanessa Montañez, SVP, Head of Community Lending, CityNational Bank Rosario Lawrence, Area Sales Manager, Newrez Home Loan Division Humble Beginnings in the Lending Industry and Leadership Latonia started as a processor to gain an understanding of the banking industry, then switched over to becoming a loan officer. An unexpected change happened that helped her realize the impact she was making on families achieving their homeownership dreams. This led her to transition into leadership roles with Wells Fargo, which brought her to her role now. Just like Latonia, Rosario started her banking career in 1994. Even though her first position was supposed to just help her get through college, she ended up falling in love with the industry. She decided to go down the leadership path, thanks to someone pulling her aside and showing her how it was a lucrative career that helped children. Dr. Vanessa's father accidentally guided her into business after telling her that the art major she was going for wasn't a good fit for the lifestyle she was accustomed to. After entering the banking industry, she saw how it was a powerful fuel for creating generational wealth. Seeing how transformative homeownership is for people, she joined leadership roles to ensure that the underrepresented population can continue to reach their dreams.   Challenges in Financial Leadership Roles as Minority Women Rosario shares how when there are shifts in the financial space, it impacts minorities in gaining homeownership. She becomes the voice of this demographic to ensure market shifts don't keep them from owning a home. Dr. Vanessa dives into how there have been many times she was sitting at a table and certain people would talk over her. She realized if she was going through this in her position, then how many other women of color were facing the same issue as her. Not wanting to keep being quiet about the issue, she decided she needed to be on the opposite side of the table to make positive changes for equality in homeownership. Latonia also faced the same difficulties as Dr. Vanessa. She shares how most women, no matter their backgrounds, often struggle with imposter syndrome. We're sitting at tables and when sharing our ideas, they often get ignored. But when someone else says the same thing, it becomes a great idea. This is why Latonia and the other two ladies are in the positions they are today: to stand up for rights and be a voice for those who are often underrepresented.   Mentors, Quotes, and Books Dr. Vanessa is passionate about reading and admires women who embody strength, vulnerability, and can lead with grace under pressure. She recommends Michelle Obama's book, "Becoming," and enjoys the quote, "Becoming is not about arriving somewhere or achieving a certain need, it's about the journey of continuous growth." Dr. Vanessa shares how the quote reflects that the process of growth is ongoing and contributes to one's identity. Latonia shares how she admires the CEO of TIAA, Thasunda Brown Duckett. She believes that Thasunda simplifies what it means to be a leader in the financial space while maintaining her authentic self. She's not afraid to share her journey with others and to help lift them up. Latonia's favorite quote from Thasunda is, "I rock my title, I own my character. My title belongs to my employer, my character is Thasunda Brown Duckett's ownable asset." Her favorite book is by Don Miguel Ruiz, "The Four Agreements," because it deeply resonates with her leadership style. Rosario doesn't have one person of admiration; instead, she celebrates every single person who is fighting and achieving their goals.   When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found.   This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

With all the changes going on in the real estate industry, how can you embrace them and become an effective leader? In this episode, I chat with three leading ladies, Jaynie Atanasoff, Jan Hayse, and Katie Stephans, as they share their stories and how they are embracing these changes. Grab your cafecito and join us to get a fresh perspective on what it means to lead at the highest level. Meet The Leaders Jaynie Atanasoff, Vice President, Shared Success Center, HomeServices of America,  jaynieatanasoff@homeservices.com Jan Hayse, President, Berkshire Hathaway HomeServices Beach Properties of Florida, jan@bpfla.com Katie Stephans, Vice President, Enterprise Applications, HomeServices of America, KatieStephans@homeservices.com Becoming Real Estate Leaders Katie joined the real estate world during one of the worst years, which was in 2008. But thanks to her technology background, she was able to bring fresh ideas into the industry to help businesses grow during that time. Jaynie comes from an HR background, which helped her transition into the real estate industry effectively with a customer service mindset. Also, realizing how important feedback is during change helped her excel in her transition into her new role. Jan joined the real estate industry in 2011 after leaving the banking industry and wanting a professional career that would work around her kids' schedule at that time. Always up for a challenge and networking with others, she was able to get outside her comfort zone to become a real estate agent. Embracing Adversity Jaynie shares her experience of when her mother developed dementia and how it helped her embrace a new perspective of change. Things happened unexpectedly, and there's nothing you can do about it besides adapting and keeping going. Reflecting on this experience allowed her to learn how to handle tough situations professionally and get through them. Katie shares another personal experience of her struggles with infertility. You expect it would be easy to enter motherhood, but for her, it was a ten-year struggle. This showed her you always have to put one foot forward and never give up, no matter how challenging the situation is. Embracing AI technology has not always been easy for Jan, and it was even harder having to help train her team. However, by surrounding herself with other leaders, she was able to embrace the change and help her team out. Creating Space for Life One of the hardest challenges every woman faces, no matter what industry they're in, is balancing work and personal life, especially when working from home. If you're a Type A person, like Katie, she shares how important it is to have boundaries when it comes to spending time with family and friends. Jan shares why a morning routine can help create that “me time” that every woman needs before starting her day. It helps put you in the right mindset to tackle the work tasks at hand. Jaynie likes to be mindful of what is going on at the moment. Also, when work is done, she completely turns the computer off to enjoy fun activities like golf, being with friends, and bowling. Favorite Quotes and Book Recommendations Jan: Favorite Podcast is Feel Better Live More hosted by Dr. Rangan Chatterjee. Her favorite books are Outwitting the Devil and The Wealth Blueprint by Napoleon Hill. Favorite quote “Wherever you go, there you are.”  Janie: Favorite audiobooks are Let Them Theory by Mel Robbins and The Women by Kristin Hannah. Her favorite quote is “She believed she could, so she did.”  Katie: Favorite quote “just progress over perfection.” She shares how by showing up means you're moving forward toward your goals no matter what is going on in your life. When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

From the vault, in this episode we celebrate these powerful women—Tye Barnett, Daisy Danao, and Ashley Levin—who are driving innovation and inclusivity in the real estate industry. Grab your cafecito and join me as I dive deep into how they embody diversity, equity, and inclusion in their real estate businesses and communities. Meet The Leaders Tye Barnett: School Director & Event Planner, Harry Norman REALTORS®, Tye.Barnett@harrynorman.com Daisy Danao: Communications Manager, Berkshire Hathaway HomeServices Chicago,  ddanao@bhhschicago.com Ashley Levin: Regional Manager, Marketing Services, Berkshire Hathaway HomeServices Fox & Roach, REALTORS, ashley.levin@foxroach.com What Fuels Their Passion for DEI   Each of my guests shares their thoughts on how real estate intersects with social equity and housing opportunities.   Daisy's vision for inclusivity in real estate is for every buyer to feel as though they can live anywhere they want. She believes it is the agent's responsibility to make clients feel welcome and empowered throughout the home buying process, regardless of their challenges.   Ashley emphasizes that everyone deserves a fair shot at homeownership and financial stability. She shares how real estate influences how people experience the world, grow, and evolve. Acknowledging existing housing inequalities, Ashley advocates for implementing best practices in real estate to help transform individuals' lives and build stronger communities.   Ty highlights the importance of addressing systemic inequalities and educating real estate professionals on unconscious biases. She explains how fostering inclusivity ensures that everyone has equal access to housing opportunities, which contributes to social equity, economic stability, and community well-being.  DEI Initiatives That Inspire The guests highlight impactful programs: Ty champions initiatives like back-to-school drives and partnerships with Ronald McDonald House. Ashley celebrates programs like autism awareness collaborations, which brought education and free housing resources to families. Daisy shares the success of neighborhood tours and cultural education to connect agents with diverse communities. Favorite Quotes and Book Recommendations   Ty shares that her favorite quote is by the late, great Maya Angelou: “When you know better, you do better.” She truly believes that when we know better and do better, we can teach others to do better. Daisy recommends the book The Indian Card by Carrie Lowery Schutpelts. The author conducts interviews and tells the story of how people from a certain Native American tribe face difficulty enrolling in their community due to government processes put in place years ago. Daisy's favorite quote is from her mom, who recites a poem called Sin of Omission: "It's not the things you do, dear. It's the things you leave undone that leave a little bit of heartache at the setting of the sun." Ashley's favorite book is The Color of Law by Richard Rothstein. Ashley finds that the book isn't just a read but a tool that shapes how she sees the world. She also shares her favorite quote from the Vice President of Inclusion at Netflix, Verna Myers: “Diversity is being invited to the party. Inclusion is being asked to dance.” When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In this monthly series, we're celebrating these powerful women—Tye Barnett, Daisy Danao, and Ashley Levin—who are driving innovation and inclusivity in the real estate industry. Grab your cafecito and join me as I dive deep into how they embody diversity, equity, and inclusion in their real estate businesses and communities. Meet The Leaders Tye Barnett: School Director & Event Planner, Harry Norman REALTORS®, Tye.Barnett@harrynorman.com Daisy Danao: Communications Manager, Berkshire Hathaway HomeServices Chicago,  ddanao@bhhschicago.com Ashley Levin: Regional Manager, Marketing Services, Berkshire Hathaway HomeServices Fox & Roach, REALTORS, ashley.levin@foxroach.com What Fuels Their Passion for DEI   Each of my guests shares their thoughts on how real estate intersects with social equity and housing opportunities.   Daisy's vision for inclusivity in real estate is for every buyer to feel as though they can live anywhere they want. She believes it is the agent's responsibility to make clients feel welcome and empowered throughout the home buying process, regardless of their challenges.   Ashley emphasizes that everyone deserves a fair shot at homeownership and financial stability. She shares how real estate influences how people experience the world, grow, and evolve. Acknowledging existing housing inequalities, Ashley advocates for implementing best practices in real estate to help transform individuals' lives and build stronger communities.   Ty highlights the importance of addressing systemic inequalities and educating real estate professionals on unconscious biases. She explains how fostering inclusivity ensures that everyone has equal access to housing opportunities, which contributes to social equity, economic stability, and community well-being.  DEI Initiatives That Inspire The guests highlight impactful programs: Ty champions initiatives like back-to-school drives and partnerships with Ronald McDonald House. Ashley celebrates programs like autism awareness collaborations, which brought education and free housing resources to families. Daisy shares the success of neighborhood tours and cultural education to connect agents with diverse communities. Favorite Quotes and Book Recommendations Ty shares that her favorite quote is by the late, great Maya Angelou: “When you know better, you do better.” She truly believes that when we know better and do better, we can teach others to do better. Daisy recommends the book The Indian Card by Carrie Lowery Schutpelts. The author conducts interviews and tells the story of how people from a certain Native American tribe face difficulty enrolling in their community due to government processes put in place years ago. Daisy's favorite quote is from her mom, who recites a poem called Sin of Omission: "It's not the things you do, dear. It's the things you leave undone that leave a little bit of heartache at the setting of the sun." Ashley's favorite book is The Color of Law by Richard Rothstein. Ashley finds that the book isn't just a read but a tool that shapes how she sees the world. She also shares her favorite quote from the Vice President of Inclusion at Netflix, Verna Myers: “Diversity is being invited to the party. Inclusion is being asked to dance.” When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

What does it take to lead with purpose in a globalized world? Join me in this episode as I chat with three extraordinary real estate entrepreneurs as we explore the answer to this question and more. Together, they share their journeys, leadership philosophies, and insights on navigating the complexities of international markets.   Meet The Leaders Vivian Gallego-Mendez: Vice President and Managing Broker at Berkshire Hathaway HomeServices EWM Realty in Key Biscayne, Florida.   Laura Obagi: Vice President of Global Marketing and Communications at Berkshire Hathaway HomeServices.   Marina Rizzotto: CEO of Berkshire Hathaway HomeServices Palazzo Estate in Italy.   Redefining Leadership Across Cultures What does leadership mean to you? These ladies redefine it by focusing on mentorship, cultural adaptability, and inclusivity.  Vivian talks about the value of innovation and integrity, while Marina highlights how building trust is key in Italy's unique market. You'll walk away with new ideas for your leadership journey. Overcoming Challenges as Women Leaders Have you faced hurdles in your career? My lovely guests open up about their struggles in male-dominated fields and share how they persevered with resilience, community support, and mentorship. Their experiences will remind you that challenges are stepping stones to growth. The Role of Technology in Real Estate Are you making the most of today's tech tools? The panel dives into how AI, WhatsApp, and global marketing strategies are transforming real estate.  You'll gain insights into how these tools can help you communicate better and connect globally. Favorite Podcasts and Books Marina & Laura: ”Women at Work”  , “How I Built This”  Vivian: Attitude 101 by John Maxwell When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

When starting a business, especially in the real estate industry, it's helpful to hear stories and learn from others who have already done it. In this episode, I chat with three Latina leaders in real estate who share their experiences and insights into the industry. Grab your cafecito and get inspired by these remarkable ladies. Meet the Leaders Rebecca Gallardo - 2008 NAHREP National President, rgallardo@interorealestate.com Nuria Rivera - 2023 NAHREP President and 2024 NAHREP CBOG Co-Chair, nuria@novationtitle.com Oralia Herrera - NAHREP President-Elect 2025, ohc21tk@gmail.com  Leadership and Volunteerism Leadership and a willingness to empower others go hand in hand in the real estate industry. Networking for support can help you overcome challenges you may face as an agent. If you're struggling to find support, consider joining organizations like NAHREP. Rebecca emphasizes that having genuine intentions and supporting your community lead to reciprocal benefits, while Nuria highlights the importance of consistent commitment without expecting anything in return. Inspiring Stories and Influences Oralia: Credited her mother's resilience and work ethic for shaping her leadership qualities. She emphasizes empathy, strength, and optimism. Rebecca: Drew influence from her Latina mother and political interests from her father. She also acknowledges mentorship from Blanca Alvarado, San Jose's first Latina city councilwoman. Nuria: Inspired by her family's kindness and entrepreneurial spirit, Nuria shares how she transitioned from an employee to starting her own title company with support from NARA and programs like Stanford Latino Entrepreneurship Initiative (LBAN). Book Recommendations Oralia: The 21 Irrefutable Laws of Leadership by John Maxwell Nuria: Think and Grow Rich by Napoleon Hill, Built to Last by Jim Collins Rebecca: The Seven Habits of Highly Effective People by Stephen R. Covey, The Power of Positive Thinking by Norman Vincent Peale When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In honor of Hispanic Heritage Month, we're celebrating by highlighting the inspiring stories of strong Latinas. In this episode, I sit down with three incredible women to discuss their journeys in real estate and mortgage, along with their dedicated service to the Latino community. Grab your cafecito and listen to this special edition of Women Who Lead! Meet The Leaders Patricia Boezio - Former Honorary Consul of Ecuador; Georgia, Branch Manager, American Pacific Mortgage. Susan Mendez - Special Projects and Events Manager, Long Realty. Laura Vazquez - REALTOR®, Berkshire Hathaway HomeServices California Realty & Perrie Mundy Realty Group. Navigating Challenges as Minorities Being a latina brings more challenges for a minority in a male-dominated industry. Patricia shares her journey as a double minority and highlights the skepticism she faced.  Those whose first language isn't English knows the struggles of trying to communicate with others in this country. Laura discusses her language challenges despite being a second-generation American and how she overcame them.  Susan recalls the initial undervaluation of women's contributions but underscores the value of bilingual communication in gaining trust within the Latino community. Importance of Mentorship and Community Mentorship provides a safe space to help you grow and learn without being harshly judged. Each of my guests share how mentorship has helped them within the profession.  Patricia, Susan, and Laura share how mentorship has played pivotal roles in their careers, providing support and encouragement during challenging times. Patricia Boezio appreciates multi-generational panel discussions for the wealth of wisdom they bring. Favorite Quotes & Words of Wisdom Patricia - "Love has no borders or barriers. It is the feeling that unites hearts" Laura's advice is for listeners to set clear goals for themselves and make a vision for yourselves. When you do this  Susan shares that her favorite podcast is this one (Women Who Lead), another reason why you should tune in. She enjoys listening to these sessions because they offer valuable lessons from others that can be applied to both your personal and professional life. When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In Part 3 of the NextGen Leaders series, I'm sitting down with Sarah Rothstein, Julie Colin, Chelsea Link, and Sena Taylor. We dive into their roles in shaping the real estate industry and their efforts in empowering the next generation of agents. So, grab your cappuccino and join us as we wrap up this inspiring series with these four dynamic women. Meet the Leaders Sarah Rothstein - Berkshire Hathaway HomeServices Florida Network Realty Julie Colin - Berkshire Hathaway HomeServices Select Properties Chelsea Link - Chelsea Link Real Estate, Berkshire Hathaway HomeServices Midwest Realty Sena Taylor - Berkshire Hathaway HomeServices Indiana Realty Adapting to the Recent Real Estate Industry Changes Julie discusses how her company's educational initiatives and ongoing conversations have helped their agents navigate industry changes. She emphasizes the importance of clear communication with clients, ensuring they understand the new processes and feel more confident in their decisions. Sarah echoes this approach, highlighting her company's commitment to educating everyone about these changes. By sharing diverse perspectives and problem-solving strategies, they're helping agents adapt more effectively. Key Moment in Leadership Passion With a background in teaching, Sena has always been passionate about helping others. This drive to support agents propelled her into leadership roles within the industry. In 2021, when a close friend joined Berkshire, Sena made sure she received top-notch training to succeed as a real estate agent. This experience inspired Sena to build her own real estate team, marking a defining moment in her leadership journey. The Importance of Networking Chelsea adds that real estate can often feel isolating, but finding opportunities to collaborate and teach can make a significant difference in how everyone adapts to changes within the agency. When it's challenging to find collaborators within your marketplace, networking at industry events can provide valuable knowledge and connections. Julie explains how these resources help build agents' confidence, enabling them to navigate market changes with resilience. Sena reflects on how 2023 wasn't her best year and how hearing that others faced similar challenges helped her navigate her own difficulties. She also mentions how learning about others' successes has motivated her to elevate her own performance Book and Podcast Recommendations Sarah Rothstein: The Compound Effect by Darren Hardy Julie Colin: The EntreLeadership Podcast Chelsea Link: The Power of Moments by Chip Heath Sena Taylor: Hustle Humbly Podcast  When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

Welcome to the second part of the Women Who Leads Podcast's NextGen leaders series. In this episode, I interview four inspiring young Berkshire Hathaway Home Services Rethink Councilwomen. My guests include Marie Boatsman, Alexandra French, Sarah Roberts, and Nicole. They all have a wealth of real estate experience and offer unique advice you don't want to miss out on. Meet the Leaders Marie Boatsman - Berkshire Hathaway HomeServices Northwest Real Estate Alexandra French - Level Up Real Estate Team, Berkshire Hathaway HomeServices Georgia Properties Sarah Roberts - Hanna Roberts Team, Berkshire Hathaway HomeServices Jacklin Real Estate Nicole Tarranto - Berkshire Hathaway HomeServices Montana Properties Leadership and Mentorship Marie shares how having a mentor has helped her successfully balance professional and personal projects. She acknowledges that having a good support system at home and work is critical for balancing her demanding career with family responsibilities.  Due to her young age, Alexandra struggled with the real estate industry at the beginning of her career. Thanks to mentorship, Alexandra navigated the complexities of the real estate market and positioned herself as a capable and innovative leader. Sarah's mentor provided her with invaluable industry insights and practical knowledge, which laid a strong foundation for her real estate endeavors. Her journey highlights that effective mentorship can accelerate learning, build confidence, and lead to rapid professional growth.  Coming from a culinary background, Nicole entered real estate with the mentorship of a commercial real estate leader. Her background reflects that effective mentorship can provide the necessary tools and confidence to switch careers and succeed in a competitive field like real estate. Advice to Future Leaders Authenticity, persistence, and developing a service-oriented mindset are essential for new leaders and real estate professionals. As a leader and agent, you want to build long-lasting and meaningful relationships. When you have these traits, everything else will come along.  Be genuine in interactions and stay connected with your community. Utilize social media strategically to build and maintain relationships. Don't focus on just the numbers; engage meaningfully with your audience.  Leadership also involves navigating the delicate balance between work and personal life, clearly communicating and delegating responsibilities where possible, and always striving for consistent self-improvement. These principles are vital for anyone aiming to lead the dynamic real estate industry successfully. Book Recommendation Marie: The Power of Moments by Chip Heath Relentless by Tim S. Grover Alexandra: Atomic Habits by James Clear Sarah: Becoming a Person of Influence by John Maxwell Nicole: The 5 AM Club by Robin Sharma When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In this Women Who Lead series episode, host Teresa Placio Smith delves into the experiences and insights of three inspiring young women from the Berkshire Hathaway Home Services Rethink Council. The session underscores the significance of legacy and leadership within the real estate industry. Guests include Bridget Baldwin, Olivia Sawyer, and Letty Torres, who share their unique paths to successful real estate careers. Meet the Leaders Bridgett Baldwin - Berkshire Hathaway HomeServices Arizona Properties Olyvia Salyer - Berkshire Hathaway HomeServices RW Towne Realty Lety Torres - Berkshire Hathaway HomeServices Central Washington Real Estate Staying on Top of Real Estate Trends Olyvia shares that she stays on top of the trends in real estate by reading and educating herself. The industry constantly changes; she learns from reading blogs or listening to podcasts. Lety shares she does the same as Olyvia but also tries to build strong relationships with her clients. When you tune into their needs, you can develop different strategies to help meet the changing demands in the community. Being a part of two mastermind groups, Bridgett is inspired and motivated by the learning opportunities they provide. Hearing from other agents in different markets, she eagerly applies their marketing strategies in her business, reaping the benefits and fueling her passion for real estate. Becoming Real Estate Leaders  Bridgett felt confident in calling herself a leader after being nominated within her rethink group, a community of like-minded individuals dedicated to personal growth and leadership. Seeing how she was able to help this agent gave her the confidence to help others more.  Lety shares that she has always enjoyed teaching others and is passionate about helping others reach their goals, which include personal growth and career advancement.  From an early age, Olyvia's self-awareness of her leadership potential was evident. Fueled by an unquenchable fire within, she was always driven to share her real estate knowledge with others. Embracing AI and Technology Olyvia Salyer leverages AI tools and Apple products to stay connected and efficient, managing multiple clients and dedicating more time to creative tasks. She attributes much of her business growth to implementing these technologies.  Bridgett Baldwin utilizes AI and automation through ManyChat to interact with clients efficiently, allowing her to focus on higher-value tasks. She highlights the importance of authenticity alongside embracing cutting-edge tech.  Lety Torres emphasizes using Chad GPT for a wide range of activities, including brainstorming, networking, and personalized communication, transforming her approach to marketing strategies and social media content.  Book Recommendations Olyvia: The 5 AM Club by Robin Sharma Bridgett: The Ultimate Coach by Amy Hardison Lety: How Women Rise" by Sally Helgesen and Marshall Goldsmith The 12-Week Year: Get More Done in 12 Weeks than Others Do in 12 Months When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.  

Every day is a wonderful day to give thanks to your mother, especially when they inspire you to follow their career path. In this special episode of Women Who Lead, we shared ‘un cafecito' with Kelly Boehmer and Stephanie Peters.  They share the challenges of balancing motherhood and career, adapting to industry changes, and prioritizing customer satisfaction in their businesses. Tune in to gain valuable insights on maintaining strong work ethics in their journeys. Meet The Leaders Kelly Boehmer -  Team leader with The Boehmer Team.  Stephanie Peters - Second generation real estate agent with Berkshire Hathaway Home Services Northwest Real Estate. The Leader's Journey Kelly Boehmer, a trailblazer in the real estate industry, brings a unique perspective with her 25 years of experience. As a team leader with the Boehmer team, serving the vibrant St. Louis metropolitan area, Kelly's exceptional achievements have earned her a place in the top one-half of 1% of Berkshire Hathaway Home Services nationwide for ten consecutive years. Stephanie Peters, a native of Oregon, has carved her own path in the real estate industry, leveraging her diverse background and roots. She is the daughter of Rosalie Warner, a senior vice president of network services at Berkshire Hathaway Home Services, a significant figure within the organization. Balancing Motherhood and Career Stephanie shares her experiences as a new mom in the real estate industry, emphasizing the challenges of managing work and motherhood. She discusses the importance of time-blocking, self-care practices, and mindset shifts to navigate the demands of both roles.  Kelly highlights the dedication required as a single female in the industry and adopting a mindset of resilience. Adapting to Industry Changes Stephanie emphasizes the need for systems to support her workload, especially as a new mom, while Kelly stresses the significance of customer service and positive relationships over production numbers.  Both ladies believe it's best to stay adaptable amidst industry transformations. Family Influence and Work Ethic Kelly and Stephanie reflect on their family influences and the impact of strong work ethics passed down by their parents.  Kelly shares an anecdote about her mother's dedication to self-improvement, showcasing integrity and pride in their real estate business.  Stephanie discusses the pressure of living up to her mother's reputation and the challenges of being part of a family business. Favorite Quote Kelly: “There's something you can do to better yourself every day. But more importantly, you have to take every experience that you have every single day in this business, and you have to learn something from it. Whether you are a success or a failure, you must learn something from that daily.” Stephanie: “But it's for all the doors that closed on me. I'm coming back to buy the building.” Favorite Book and Podcast Kelly recommends the book, “The Power of One More.” She believes this book helped her develop a growth mindset. Use this QR scan for a discount.  Stephanie enjoys listening to Brian Buffini's “It's a Good Life Podcast.” It has helped her stay up to date on what's going on in the real estate industry and grow an entrepreneurial mindset.  When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

This month, we celebrate fair housing with our Resilient Leaders, Beth Jimenez, Veronica Hanna, and Debbie McCabe. These leaders sit down with Theresa Palacios Smith to discuss their journeys, how they support their teams through changes in the industry, and advice for young leaders. Meet the Leaders Beth Jimenez - Senior Vice President, Enterprise Lending Strategy & Initiatives Manager Lending Institution Veronica Hanna - Managing Broker/North Scottsdale Berkshire Hathaway HomeServices Arizona Properties Debbie McCabe - Region President Berkshire Hathaway HomeServices Fox & Roach, REALTORS®/Trident Group The Leaders' Journeys Veronica technically started her real estate journey back in high school! Now, she works with everyone, from new agents learning the basics to experienced agents navigating negotiations of luxury properties. Beth started her career right out of college. She loved it immediately and stuck with it, despite starting as an agent in 2007! Debbie's sister was in real estate and Debbie joined her. Debbie was a part of an early team before there were many other teams! Debbie no longer sells, she works more directly managing agents. Guiding Teams Through Difficult Times Debbie: Challenging times bring opportunities. While change can be uncomfortable in the moment, learning to navigate it can lead to amazing growth. Beth: “Don't ever let a crisis go to waste.” Change is constant in the industry, and education is key to being able to move forward despite fearmongering in the media. Veronica: Change makes us better. Veronica seeks to motivate her team so they're excited about these times rather than afraid.  The Role of Mentorship Beth: It's easier for others to see the best parts of you rather than you seeing these good things in yourself. Mentees drive these relationships, so don't be afraid to ask for help! Debbie: Her most impactful mentors were not formal mentors but people she connected with over the years. As a mentor herself, she focuses on giving. Veronica: Mentees have a responsibility to work for their growth – they have to want to grow. Veronica's mentors expanded her knowledge and now she gets to pass that knowledge along. The Leader's Favorite Quotes Veronica: “Stop it!” – Bob Newhart. The quote is about overthinking… when you're driving yourself crazy, just stop it! Beth: “Women need to shift from thinking, ‘I'm not ready to do that,' to ‘I want to do that, and I'll learn by doing it.'” – Sheryl Sandberg (from her book, Lean In) Debbie: “Remember that failure is an event, not a person.” and “If you can dream it, you can achieve it.” – both by Zig Ziglar When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

Last month, we celebrated Black History Month with three incredible leaders. In this episode of Women Who Lead, we shared ‘un cafecito' with Anita Legacy Blue, Alicia Knapp, and Dr. Courtney Johnson-Rose. Listen in to be inspired by their advice for future leaders and their views on creating a legacy. Meet the Leaders Alicia Knapp - President & CEO, BHE Renewables Anita Legacy Blue - LGBTQ+ Real Estate Alliance 2024 President Dr. Courtney Johnson-Rose - President of the National Association of Real Estate Brokers The Leaders' Journeys Alicia moved up through Berkshire Hathaway by always striving to exceed expectations. She had the courage to take on challenging positions early in her career. Anita has always been a servant leader. She was offered the opportunity to work at the national level when other leaders saw her willingness to show up and be accountable. Courtney was “tapped on the shoulder” to move up into leadership roles, and initially, she said “no.” The push she received from a mentor convinced her to consider the opportunity.  Understanding and Responding to Biases Anita was in the Air Force for 35 years. She understands being in a male-dominated world. She knows how to rise up, call out injustice, and bring truth to light. Courtney has learned how important consistency is. Gaining respect is not about inspiring fear in others - instead, we must consistently carry ourselves in a way that demands respect. Alicia worked with very few women on the front lines in the construction and utility businesses. She became the executive sponsor of the women's employee resource group, so she had the opportunity to encourage women to enter roles in male-dominated industries. Mentoring Others Alicia recommends leading by example. We also have to show up and put effort in when working with those we are mentoring.  Courtney's responsibilities get in the way of mentoring individuals, but volunteering and acting in service are great ways to connect with mentors. Anita recommends learning to be mentored. Good mentors must be good mentees - don't be afraid to put yourself out there. Dealing with Conflict Anita suggests being empathetic and listening to others, but ultimately, we have to maintain integrity and lean into what's right. Courtney advises people to solve problems by upholding the rules that keep our organizations working. Leading assertively is easy for Alicia, while empathy does not come as naturally to her. She keeps people around her that balance her and hold her accountable. Advice for Future Leaders Courtney: Be a leader that others want to follow. Anita: Excellence in all you do, and lead by faith. Alicia: Use your strengths to uplift others. Favorite Reads and Quotes Breakthrough Success by Anita Legacy Blue, and Our Shades of Black History by Anita Legacy Blue, and her podcast. Her favorite quote is, “Your life is your legacy.”  Courtney: Grit by Angela Duckworth. Her favorite quote is, “The time is always right to do what's right” by Martin Luther King, Jr.  Alicia: Lean In by Sheryl Sandberg and A Higher Standard by General Ann Dunwoody When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

Welcome to a brand new year! To kick off the beginning of 2024, our host, Teresa Palacios Smith, met with three incredible trailblazing leaders: Jan Baker, Pam O'Connor, and Vicky Silvano. They discuss their journeys, how they overcome obstacles in the industry, and mentorship. Meet the Leaders Jan Baker - Senior Vice President & Regional Vice President, Northeast Region, Berkshire Hathaway HomeServices Georgia Properties Pam O'Connor -  Retired, Past President & CEO, Leading Real Estate Companies of the World® (LeadingRE) Vicky Silvano - Broker-Associate, REAL Broker, LLC' 2016 National Chair & President of the Asian Real Estate Association of America (AREAA) The Leaders' Journeys Vicky's marketing skills from working with Proctor & Gamble helped her begin her real estate career. She still works as a realtor serving clients, but she also serves agents from the local to the international level. After a career as a school teacher, her path shifted when she became a mother. Jan fell in love with being a real estate agent the moment she took her first class and has found her passion and many amazing personal connections. Pam's career in real estate began when she joined a real estate network. Though she loved the work, she worked in PR for many years. She returned to real estate because she enjoyed it so much! Overcoming Obstacles in the Industry Pam: Realtors have a responsibility to educate people on what agents actually do. Help buyers and sellers understand how agents can help them and how they help the community overall. Vicky: We have to evolve with the times. Skilled, knowledgeable realtors will be successful during this time. Do not stop learning so that you can offer value to clients. Jan: Being open-minded and willing to make changes is so important, but we also have to ignore some of the noise we hear - we are responsible for being on the ground with an awareness of how the industry is, and continue to defend it and build it up. Mentorship and Sponsorship Jan: Take inspiration from others, even if you can't find a mentor to work with. Jan is inspired by many women. One of her mentors/inspirations is Toni McGowan. Pam: People like to be asked for help! If there's someone you respect, just ask them out for coffee and just see what you can learn. Vicky: She had doors opened for her by Nancy Suvarnamani and Elizabeth Mendel-Hall, to name a couple. She says, “Your network is your net worth.” Favorite Quote Jan: “You're not better than anybody, but you're as good as anybody.” Vicky: “She who humbles herself shall be exalted, and she who humbles herself shall be humbled.” Pam: “I think if the world can be saved, it will be by women,” and, “The woman's mission is not to enhance the masculine spirit, but to express the feminine. Hers is not to preserve a man-made world, but to create a human world.” When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.  

This month's interview includes three women forward leaders who are implementing ideas, strategies, and opportunities within the industry. In this episode, host Teresa Palacios Smith speaks with three lovely forward-thinking leaders: Caroline Isern, Natalia Karayaneva, and Christy Casey. They share their knowledge and beliefs on embracing AI technology and their journeys. Meet the Leaders Caroline Isern - Senior Vice President, Multi-Cultural Lending, New American Funding (NAF) Natalia Karayaneva - Founder & CEO, Propy Christy Casey - President Region 7, Berkshire Hathaway HomeServices Fox & Roach, REALTOR®/Trident Group The Leaders' Journeys Christy started working with real estate agent Eunice Nelson after moving to a remote part of Arizona. She later realized her passion for the industry through her mom's background in real estate. Caroline came into real estate through a unique path, inspired by her parents and the passion of the leaders she's connected with, and is now proud to be a part of the Home Services of America family. Natalia started their real estate journey in Bulgaria, acquiring land and selling properties to foreign investors. Fostering Creativity in the Real Estate Industry Natalia emphasizes the importance of continuous learning and growth throughout one's career. She also discusses the importance of having great mentors and a supportive team to pursue leadership opportunities. Christy emphasizes the importance of being intentional and innovative in the industry, citing examples of successful strategies and leaders. Caroline encourages teams to operate intentionally, foster diverse perspectives, and recognize and reward innovation. Innovation, Leadership, and Disruptions in the Tech Industry Natalia believes surrounding oneself with smart, diverse, and disciplined people is key to bolstering innovation and critical thinking in a startup. Her company prioritizes open communication, trust, and mutual respect among team members to foster a collaborative and supportive work environment. Christy emphasizes the importance of collaboration and open-mindedness in staying ahead of disruption, citing the value of a "mastermind" approach. Caroline highlights the need for continuous learning and embracing technology to serve communities better and stay ahead of the curve. Leaders' Favorite Books Natalia: “No Rules Rules” by Reed Hasting, “Shoe Dog” by Phil Knight, and “The Sovereign Individual” by James Dale Davidson and William Rees-Mogg Caroline: “Lend In” by Sheryl Sandberg  Christy: “Fierce Conversations” by Susan Scott and “Unreasonable Hospitality” by Will Guidara Leaders' Favorite Quotes Caroline: “Instead of letting your hardships and failures discourage or exhaust you, let them inspire you.” Christy: “Focus on what you want, not what you fear.” Natalia: “ I'm grateful for everything I have in my life, and anything is possible. I'm driven by my future and can live in this moment.” When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.  

This month, we have the pleasure of sharing another interview with three more amazing Latina leaders. In this episode, Tabitha Sanchez Heit, Nathaly Sanchez, and Belinda Wiseman join our wonderful host, Teresa Palacios Smith, for “un cafecito” to discuss their journeys. They talk about early mistakes, achieving their goals, and  Meet the Leaders Tabitha Sanchez Heit – REALTOR®, Berkshire Hathaway HomeServices Fox & Roach REALTORS® Nathaly Sanchez – REALTOR®, Berkshire Hathaway HomeServices Ally Real Estate Belinda Wiseman – Vice-President Luxury Sales, Berkshire Hathaway HomeServices Laffey International Realty The Leaders' Journeys Tabitha has always been a self-starter and entrepreneur whose mother worked in real estate – becoming a realtor was meant to be! Belinda was an attorney looking for a career where she could also have the freedom to be involved in her kids' lives. Nathaly is a natural saleswoman. Her #1 priority is to offer her kids an excellent education, and pursuing this led her to real estate. Mistakes Made Along the Way Belinda's experience as an attorney gave her a mindset of driving points home and winning. She had to relax and remember that real estate is about people. Nathaly used to let negative thinking hold her back. Also, as an agent, she had to learn to care for herself and her body's wellness rather than give all her time to clients. Tabitha reminds us of the importance of quality family time. Agents are always reachable, so we must make time for our families. Achieving Goals Nathaly reminds herself of her goals every day. She writes them down, uses pictures, and maintains a positive mindset to keep her going. Tabitha uses number-focused goals and puts them on her computer so she sees them daily. Also - she maintains clear lines of communication all the time. Her goals are always the goals of her team. She continuously educates herself and those around her.  Leaders' Favorite Quotes Belinda: “In real estate, the three key factors are location, location, and people.” – Barbara Corcoran Tabitha: “I am who I am today because of the choices I made yesterday.” – Eleanor Roosevelt Nathaly: “Love always wins.” When you help another woman rise, we all shine. And that's how we make an impact. So, let's build each other up and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

This month, we are celebrating National Hispanic Heritage Month with these amazing Latina leaders! In this episode, Erika Carrasco, Magda Esola, and Rebecca Hidalgo Rains join our host Teresa Palacios Smith for un cafecito and a great conversation. Listen to these leaders talk about their journeys, their superpowers, and some advice to inspire you. Meet the Leaders Erika Carrasco - REALTOR®, Intero Real Estate Services Magda Esola - Vice President of Sales & REALTOR®, Brookline Homes Rebecca Hidalgo Rains - Associate Broker, Berkshire Hathaway HomeServices Arizona Properties The Leaders' Journeys Magda got into real estate after seeing an ad in the paper. She was inspired by the woman who hosted the first class she went to and got her license in no time! Rebecca's father was a real estate agent and, to this day, many of her siblings are also in the real estate industry! Erika started her journey as a realtor's assistant. She had a passion for real estate and became a realtor as soon as she could. What Is Your Superpower? Magda's superpower is her authenticity. She brings joy to other people's lives and helps them see life in a different light. Rebecca's superpowers are her ability to connect with people and her tenacity - when someone tells her she can't do something, she'll show them she can. Erika's superpower is being driven. When she sets her mind on something, she keeps working until she achieves it. Challenges  One of Erika's biggest challenges is to adapt to an ever-changing market. Staying caught up with the changes over the years keeps her on her toes. Right now, Magda's challenge is staying motivated and inspired while people are coming to her and other realtors as an expert. As “givers”, realtors need to find others to fill their cup as well. Rebecca loves to be challenged! She gets excited when she faces difficulty – that's what motivates her.  Something to Inspire You to Move Forward Erika: Think and Grow Rich by Napoleon Hill, “Querer es poder,” which translates to “Where there is a will, there's a way.” Rebecca: “We are all human, we all make mistakes, and we are all in this together.” “Self care is not selfish.” “Be graceful.” Magda: The Four Agreements by Don Miguel Ruiz, “Don't allow success to get to your head, and do not allow failure to get to your heart.” When you help another woman rise, we all shine. And that's how we make an impact. So let's build each other up, and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

Welcome to another amazing episode of the Women Who Lead podcast! In this episode, our host Teresa Palacios Smith meets with three leaders who act as catalysts in their roles: Cara Milgate, Susan Pitcher, and Sylvia Sotelo-Kidd. They discuss leadership in difficult markets, the importance of Diversity, Equity and Inclusion, and leading by example when it comes to work-life balance. Meet the Leaders Cara Milgate – Vice President and Sales Manager at Intero Real Estate (San Francisco) Susan Pitcher – President and CFO HomeServices Beazley, REALTORS and Vice President and CFO Bill Beazley Homes Sylvia Sotelo-Kidd – Sales Leader and Diversity, Equity and Inclusion Officer for Ebby Halliday The Leaders' Journeys Sylvia got into real estate by chance. Someone who was already in the industry met her and said, “You need to be in real estate!” Susan was working for Bill Beazley Homes and was selected by Mrs. Beazley to take over her role in the business. Cara fell in love with financing and lending while working part-time in a bank. She then worked for mortgage companies and then started her own real estate business! How Do You Lead During Unstable Times? Susan: Real estate is an ever-changing market. Change quickly and fail quickly if you need to! Take new tech in stride and investigate it thoroughly. Cara: She thrives when the market shifts. Challenges help her jump into action. Part of being a good leader is staying positive and calm so your team stays engaged. Sylvia: Even though the market is always changing, there are always going to be sales. During good and bad times, we need to be practicing and honing our skills. Setting an Example of Work-Life Balance Cara: Her advice to young leaders is to make time for themselves or the stress will catch up with them. Introspecting helped her let go of the guilt and shame that came with self-care. Sylvia: Learning to say “no” has helped her focus on the important things in life, especially taking care of herself and staying present. Susan: She still struggles with work-life balance! She recommends making time for the people in your life. Show up for the moments that are important to them. Leaders' Favorite Books Sylvia: The Obstacle Is the Way by Ryan Holiday Susan: Don't Sweat the Small Stuff (And it's Small Stuff) by Dr. Richard Carlson Cara: The Ride of a Lifetime by Robert Iger Leaders' Favorite Quotes Sylvia: “You have the power over your mind, not outside events. Realize this and you will find strength.” – Marcus Aurelius Susan: “The mind-forged manacles I hear.” – William Blake (from the poem “London”) Cara: “The purpose of life for me is not to achieve, but to make positive changes, to be productive, and to impact others in a way that will create a better future. Everything else falls into place.” – Cara Milgate When you help another woman rise, we all shine. And that's how we make an impact. So let's build each other up, and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

We are SO excited to bring you our 50th episode! Thank you, as always, for joining our host Teresa Palacios Smith for un cafecito with three highly intelligent leaders – Dr. Chitra Dorai, Dr. Vanessa Montanez, and Desiree Patno. Listen in to hear these leaders describe the moments that brought them where they are today.  Meet the Leaders Dr. Chitra Dorai – CEO/Founder of Amicus Brain Dr. Vanessa Montanez – Senior VP and Community Lending National Sales Manager at Citi National Bank Desiree Patno – CEO/Founder of Women in the Housing & Real Estate Ecosystem  The Leaders' Journeys Vanessa has been in residential lending for 27 years. She fell in love with helping families achieve their homeownership dreams, and that passion took her all the way to thinking of the big picture and helping families at a national level. Chitra was with IBM for 20 years as a top technical leader, CEO, and IBM fellow. She started her company for personal reasons – her mother was diagnosed with Parkinson's Disease and she realized she was not alone in dealing with the challenges of being a caregiver. Desiree has always been a problem solver. She loved selling homes, but was always looking for the next problem to be solved – in the foreclosure crisis, she became a connector and solution strategist to protect communities.  The Moments When Everything Changed Dr. Chitra was VERY successful at IBM, but when she became one of her mother's caregivers, she knew she had to throw herself behind a new passion. Her product uses AI to support caregivers at all stages of supporting those with neurological degenerative disease. Dr. Vanessa's moment came when she was laid off. She took her severance package and decided to spend it on something she truly loved: learning. She went back to school to understand more about executive leadership in the wake of the 2008 crisis. Desiree was recruited into working in the gender space of highly wealthy people in real estate. “Clubhouse” is a collective-created audio app that grew out of the pandemic shutdown to bring people of many specializations together to connect and share ideas.  Tools the Leaders Recommend Desiree likes Gamma, an AI company that can help you think and make connections.  Chitra's app, Amicus Brain, can be found at http://amicusbrain.com.  Mckenzie Institute and the Urban Institute have well-researched articles.  Leaders' Favorite Books/Courses Desiree surfs news columns to see what is currently happening. She likes small snippets and soundbites. Chitra: The Story of My Experiments With Truth by Mahatma Gandhi  Vanessa: The 7 Habits of Highly Effective People by Stephen Covey  Leaders' Favorite Quotes Vanessa: “Just when the caterpillar thought the world was going to end, it became a butterfly.” Chitra: “If you do not work on important problems, it's unlikely you'll do important work.” Desiree: “Technology-Human Balance.” Teresa: “Leadership is the capacity to translate vision into reality.”  When you help another woman rise, we all shine. And that's how we make an impact. So let's build each other up, and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

This month, we celebrate Pride, Juneteenth, and Home Ownership Month! In this episode of the Women Who Lead podcast, our host Teresa Palacios Smith is joined by three extraordinary leaders: Tina Brooks, Robin Sinnett, and Jennifer Wilbur. They share their challenges and successes navigating the real estate industry and helping to make it a more inclusive, equitable, and diverse place. Meet the Leaders Tina Brooks - Diversity, Equity, and Inclusion Manager at Berkshire Hathaway Energy and Founder of BEAUTIE Robin Sinnett - Realtor with Berkshire Hathaway HomeServices Touchdown Home Pros  Jennifer Wilbur - President of Texas, Berkshire Hathaway HomeServices Premier Properties The Leaders' Journeys Jennifer found her niche as an agent in the service of others.  When she became a manager, she was able to serve agents. She approaches her role with a servant's heart and the success of others in mind. Tina started her career in customer care, growing but not being elevated by the company. After training others with a focus on accountability and confidence, she was identified by a leader as a great candidate for her current role. Robin experienced the industry as a buyer first. She was inspired to become an agent to provide inclusivity and allyship in the real estate industry. Intersectionality and Working With Others Tina: As a leader, she works to be a voice for those who don't have one so that others can aspire to grow and thrive in their careers. Robin: She looks for signs when working with new people to show their allyship. If she is not in a safe situation, she walks away. Jennifer: Starting out in the real estate industry, she felt like she had to fit into a straight world. When she came out to her manager, she realized she could be open about being gay and still pursue success. Greatest Accomplishments Tina: Having the opportunity to sit on panels like this podcast. Platforms like these give her the opportunity to be seen by others and change systems of power. Robin: Transitioning and becoming who she is. That has given her confidence in her ability to meet the challenges she faces. Jennifer: Reaching a point where she is able to speak out on platforms like Women Who Lead after decades of work to get there. Leaders' Favorite Books Jennifer: The Energy Bus by Jon Gordon Robin: Ninja Selling by Larry Kendall Tina: motivational talks by Oprah Winfrey and Lisa Nichols Leaders' Favorite Quotes Robin: “Be the change you want to see in the world.” Tina: “People may forget what you said, but they won't forget how you made them feel.” – Maya Angelou. “Use me, God, show me how to take who I am, who I want to be, and what I want to do, and use it for a purpose greater than myself.” – Martin Luther King Jr. Jennifer: “Nobody cares how much you know until they know how much you care.” – Theodore Roosevelt When you help another woman rise, we all shine. And that's how we make an impact. So let's build each other up, and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In this episode of Women Who Lead, you'll be inspired by four women who have made great strides for diversity in their industries. Our host, Teresa Palacios Smith brings Dionne Cuello, Stacy Durbin, and Katie Lappe together for “un cafecito” and an opportunity to get to know one another better. Listen in to hear about the challenges they've faced and the amazing things they're accomplishing. Meet the Leaders Dionne Cuello - Senior Vice President, National Diverse Market Segments, Citi Stacy Durbin - President & General Manager, Semonin REALTORS Katie Lappe - CEO, DirectOffer Inc. Facing Personal or Professional Challenges Stacy discusses finding her voice as a woman in leadership. Communication takes a balance of flexibility, strength, and being a “chameleon” in different situations. Dionne has been confronted with anti-Chinese racism and has had to explain these situations to her young children. Katie has struggled with impostor syndrome in male-dominated STEM fields. She has learned not to overwork herself in an attempt to prove her worth to others. Stepping Out of Your Comfort Zone Katie is currently in South France surrounded by top scholars in her industry. It's out of her comfort zone, but she tells herself, “I'm supposed to be here,” which helps! Stacy challenges herself to have conversations with diverse groups of people and asks questions that she may not like the answers to. She commits to learning from people with different backgrounds from her own. Leaders' Favorite Books Masterclasses and The Secret Life of Bees by Sue Monk Kid The Go-Giver by Bob Berg Storytelling with Data Course  Leaders' Favorite Quotes Katie: “Love thyself, not thy idol.” Bible verse Dionne: “You are where you are in life because of what you believe is possible for yourself.” - Oprah Winfrey Stacy: “Who you're with matters.” Company motto When you help another woman rise, we all shine. And that's how we make an impact. So let's build each other up, and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

This amazing episode of the Women Who Lead podcast celebrates both Fair Housing Month and Diversity Month! Our host, Teresa Palacios Smith sits down for “un cafecito” with Kim Bakey, Liz Goodchild, and Janet Mauldin, three truly impactful leaders. Listen in for advice on your real estate career, and the three most important qualities for leaders to have. Meet the Leaders Kim Bakey - CEO of HomeServices of Iowa & Berkshire Hathaway HomeServices First Realty Liz Goodchild - Team Leader of The Goodchild Team at Berkshire Hathaway HomeServices Starck Real Estate Janet Mauldin - VP Berkshire Hathaway HomeServices Georgia Properties The Most Important Qualities for Leadership Kim: Integrity, authenticity, and the willingness to get your hands dirty and do the heavy lifting. If you're not doing the work alongside your team, you will not build the same level of respect as if they see you really doing the work. Janet: First, communication is key, both in how you reach others, but also in how you respond to feedback. Secondly, a strong ability to analyze data is necessary to make strategic decisions. Thirdly, Janet recommends having a passion for real estate as a business. Liz: Have a “servant's heart.” No strong, well-respected leader gets there to feed their ego – people will see through it. If you are able to set aside your aspirations to help others achieve their goals, you will build trust with your team. Also, you become a role model, so you must step up your game. Advice for Your Career in Real Estate Liz: It's important to accept critique, but also be willing to accept that not everyone is going to like you, and you have to accept that. Kim: Never give up. Having a positive attitude and embracing difficulty will help you achieve things you never thought possible. Janet: Instead of always saying “yes,” be willing to say “maybe” to people. Ask yourself if saying yes will advance you, your business, or your joy.  Leaders' Favorite Books Ken Blanchard books, such as Fish! (on Amazon) Ninja Selling and The 4 Disciplines of Execution by Chris McChesney, Sean Covey, Jim Huling, Scott Thele, Beverly Walker (on Amazon) Indistractable by Nir Eyal (on Amazon)   Leaders' Favorite Quotes Liz: Jeremiah 29:11 “For I know the plans I have for you, plans to prosper you and not to harm you, plans to give you hope and a future.” Kim: “Life isn't about waiting for the storm to pass, it's about learning to dance in the rain.” Vivian Greene Janet: “If it is to be, it's up to me.” Teresa: “When you look at your life lived, how will you measure your success? For me, I want it to be how I was able to make a difference in the lives of many.” Jackie Robinson When you help another woman rise, we all shine. And that's how we make an impact. So let's build each other up, and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

This episode of Women Who Lead was very fittingly recorded for International Women's Month which couldn't be more perfect for the amazing group of women you'll hear from! Cathy Larmore, Alma Cecilia Ramirez, and Teresa Walsh join your host, Teresa Palacios Smith in a great conversation about how they became agents, their biggest inspirations in life, and all the things they wish they had known when they were first starting out.    Meet the Leaders Cathy Larmore - Senior Vice President of Support for Berkshire Hathaway HomeServices Carolinas Alma Cecilia Ramirez - Co-Owner and Broker of Berkshire Hathaway HomeServices Colonial Homes San Miguel Teresa Walsh - President of Sell New Homes (SellNewHomes.com)   Real Estate is Changing - How Should We Respond? Teresa: Stay knowledgeable about the markets as they change, and talk to your clients about what their current needs are and advise them to do what makes the most sense. Cathy: Going back to the basics will take you far! Show up, be present with your clients, and stay current in your knowledge without listening to the media too much. Alma: Always keep learning, and take your time building a relationship with your clients so you can earn their trust.  How Can New Agents Avoid Common Mistakes? Cathy: Open, honest communication is always the most important thing – whether with your peers, leaders, or clients. Teresa: Get comfortable being uncomfortable. If you're too comfortable, you're not pushing yourself, and you're not growing. AR: Listen intently to your client's needs, and know all of the details of what you are selling so that you can be well-prepared.  Leaders' Favorite Books Cathy: Ninja Selling by Larry Kendall Alma: The Power of Questions by Andrew Sobel and Jerold Panas Teresa: Embraced By the Light by Betty Eadie and Curtis Taylor  Leaders' Favorite Quotes Alma: “Successful people will do what unsuccessful people aren't willing to do. Don't wish it were easier; wish you were better.” -Jim Rohn Teresa: “Life is not measured by the number of breaths we take, but by the moments that take our breath away.” Cathy: “You may not control the events that happen to you, but you can decide not to be reduced by them.” -Maya Angelou When you help another woman rise, we all shine. And that's how we make an impact. So let's build each other up, and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In today's episode of Women Who Lead, your host Teresa Palacios Smith meets with three legendary leaders. Their collaborative, joyful style reflects the beliefs they share: that in a business like real estate, focusing on supporting others through the big moments in life is the most important thing, even in uncertain times. Meet the Leaders Ginger Pruett-Holmes - Principal Broker/Owner, Berkshire Hathaway HomeServices Woodmont Realty June Huber - Vice President, Franchise Sales Berkshire Hathaway HomeServices Carolyn Rosson - President Ebby Halliday Companies Great Leaders Focus on What They Can Give, Not Get Carolyn's company Ebby Halliday continuously focuses on “doing something for someone every day,” and providing excellent service Ginger talks about Real Estate as a “relationship business,” and stays focused on being relational instead of transactional June loves to help people follow their dreams and achieve goals. Her first thought is always about how she can help someone else How Can Leaders Support Young Agents? June recommends that young agents take advantage of all available tools and support to help them reach success Carolyn reminds us to keep sticking to foundational elements authentically. As a trusted advisor to clients, help them understand what is happening in the market Ginger's agents have been refocusing on staying current without losing touch with the basics.  Leaders' Favorite Educational Materials Ginger: Ninja Selling Carolyn: The Power of Vulnerability by Brene Brown  June: The 12 Week Year by Brian Moran and Michael Lennington Leaders' Favorite Quotes Ginger: “Have a positive attitude.” June: “We're stronger when we listen and smarter when we share.” Carolyn: “If what you're doing does not bring you joy, you're doing the wrong thing.” When you help another woman rise, we all shine. And that's how we make an impact. So let's build each other up, and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In today's episode of Women Who Lead, your host Teresa Palacios Smith meets with three prominent leaders. Together, they discuss staying relevant as the market changes, taking big risks, and balancing work with their home lives. They also offer some great advice for future leaders, so make sure you stick around until the end!  Meet the Leaders Brenna Dutton - Chief Lending Officer of Prosperity Home Mortgage DeAnn Golden - President and CEO of Berkshire Hathaway HomeServices Georgie Properties Jackie Thiel - Executive Vice President of General Brokerage Operations for Long & Foster  As the Market Changes, How Should Your Company Stay Relevant? Jackie reminds us that ups and downs are part of any business. Focus on educating your clients and finding innovative ways to serve them. Brenna says this is also a good time to educate yourself and your agents on the opportunities that are available to customers - the customer may not be aware of the financial options they have. DeAnn agrees that during times of mindset shift, it's a great idea to give your customers more language and context for describing their current aspirations and needs so that you can better serve them.  How Do You Handle Big Risks? Brenna reminds us that risks are just opportunities, and anytime you have the opportunity to help someone or make an impact, take it. Jackie gives us three ways to handle a big risk so that, even if people don't agree with your choice, they will respect and understand it DeAnn says that taking risks and jumping on the opportunities that come your way is all part of the ride, so go all in! But don't be afraid to ask for help if there are things you don't know.  Leaders' Favorite Books Brenna: The $6,000 Egg by Deb Duncan DeAnn: Dare to Lead by Brené Brown Jackie: Friday Forward by Robert Glazer   Leaders' Favorite Quotes Brenna: “Opportunity to Impress.” and “Anything is possible in life and in dreams.” (from a fortune cookie!) DeAnn: “What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others.” (Pericles) and “Be the energy you want to experience in a room.” (Brené Brown) Jackie: “People will forget what you said, people will forget what you do, but people will never forget how you treated them.” (Maya Angelou) and “Whatever you do today, do it with the confidence of a four-year-old wearing a Batman t-shirt.”  When you help another woman rise, we all shine. And that's how we make an impact. So let's build each other up, and shine brighter than the sun. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found.  This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In today's episode of Women Who Lead, our host, Teresa Palacios Smith, is joined by three strong women who lead. They discuss how they got their start in real estate, what they do, how they overcome challenges, the advice they have, and their greatest accomplishments.  Meet The Protectors Lisa DeWolf, President, Trident Land Transfer Company Amy Riggsbee, Director, National Title Operations, HomeServices of America Tonia Sellers, Managing Partner, Weissman PC What do “the protectors” do? Their job is to make sure that a client's home-buying process goes as smoothly as possible.  Buyers and sellers entrust them with personal information, money, and to ensure that they get them a good title.  The protectors pay attention to the trends to make sure that they understand where the business is heading. They understand the customers' needs and adapt to fit their needs.  How do they overcome challenges? Tonia says that everyone faces challenges but if you commit to doing your best and serving your client, you will flourish.  Amy has realized that everyone has challenges and in her career, she has found success by working hard and being pragmatic in her decision-making.  Lisa found strength in being confident in herself and trusting herself.  What advice do they have for future leaders? Lisa recommends a leadership development group. During a leadership development group, she learned how to lead large teams during times of rapid change.  Tonia says to be open to volunteering and stepping up in your organization. Look for mentors and work with executive coaches.  Amy suggests learning how to listen.  The leaders' favorite book, podcast, and quote “No problem can't be solved. When you bring your mind and heart to it, you can overcome any obstacle.” “Grace Awakening” by Charles S. Swindoll “The 15 Invaluable Laws of Growth” by John C. Maxwell Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In today's episode of Women Who Lead, our host, Teresa Palacios Smith, is joined by three powerful women who are leading the charge to create a workplace where everyone is welcomed, accepted, respected, and valued. They discuss the initiatives that they are working on, the challenges they have faced, their inspiration, and the positive impacts on their careers. The Leaders  Sherry Adams, Vice President of Human Resources for Ebby Halliday Companies DiAnna Noland, Vice President of Human Resources for Berkshire Hathaway HomeServices Georgia Properties DiAnna Noland Darla Zink, Chief Diversity, Equity & Inclusion Officer for Berkshire Hathaway Energy Their Initiatives All the leaders are working on different initiatives to increase diversity and inclusion in the workplace.  DiAnna and Sherry are working hard to educate minorities on home ownership and Darla is working to educate her organization on gender equality in the workplace.  Challenges they have faced Sherry recounted the difficult times she faced after immigrating to the United States from Iran.  DiAnna and Darla shared the discrimination that they have faced being a woman in the workplace.  People who have inspired them Darla, Sherry, and DiAnna have always found inspiration from the strong women in their lives.  The largest impact on their careers Sherry feels grateful for the opportunity she was given to have a seat at the table. Darla realized that once she stopped fearing failure, she was able to progress in her career.  The leaders' favorite book, movie, and quote Dare to Lead by Renee Brown Good Guys: How Men Can Be Better Allies for Women in the Workplace by David G. Smith and W. Brad Johnson Imitation of Life (1959) “Never doubt that a group of thoughtful, committed, citizens can change the world. Indeed, it is the only thing that ever has” - Margaret Mead Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In today's episode of Women Who Lead, our host, Teresa Palacios Smith, is joined by three powerful leaders to talk about creating a positive work environment, taking risks, and overcoming bias.  Meet the leaders Melanie Weidenbach -  COO at Berkshire Hathaway HomeServices Northwest Real Estate Tammy J. Maddente - President First Weber Inc. Reneé Gonzales - Chief Executive Officer at Long Realty Company How the leaders got started in real estate Reneé started in a mortgage organization working as a loan officer. 22 years ago she got the opportunity to move to Tucson and work for Long Companies where she now serves as CEO.  Tammy started her career in retail and found very quickly that she loved helping people put together their wardrobes. She discovered her love for service and was recommended by a close family friend to start doing real estate.  Melanie was introduced to real estate through family relations and spent the first part of her career on the title and escrow side of the business. She now serves as COO at Berkshire Hathaway HomeServices Northwest Real Estate and Real Estate Professionals in Oregon and Washington, overseeing all aspects of operations. What's the secret to creating a great work environment? There is no secret about it, Tammy recommends getting out of your corporate office and in front of your people. Treat everyone with respect and make a point of listening to your staff.  Positively impacting people's lives in any way possible. Make everyone you interact with feel important and a part of the goal.  Have an authentic desire to serve and surround yourself with people who share the same philosophies. Spend the majority of your time in the field with your staff.  What has been a life-changing event for the leaders? Reneé remembers early in her career when she was 22 years old and was given a chance by her leaders to oversee mortgage operations. This changed her career and gave her an opportunity to prove herself.  The great recession had a massive impact on Melanie because she had employees looking to her for answers. She was able to lead during adversity and also reinvent the way her organization ran.  20 years ago Tammy found herself in a boardroom with 10 men signing papers to become a full partner. At this time there were not a lot of women in executive leadership. This experience motivated her to prove herself every single day.  What is the biggest risk they have taken?  Tammy says she takes risks every day and that if you want to be successful in your field, you need to be willing to take risks.  Reneé's biggest risk is the same experience she shared as her life-changing event… and jumping out of an airplane.  Melanie's biggest risk was pivoting her career into a new path.  What advice would you give to your younger self? Don't let anybody else define you and learn to draw boundaries.  When a problem surfaces, address it immediately. Learn to make difficult decisions and act.  Choose to do something you are passionate about and commit to it. It won't always be easy but it will be worth it.  You can do anything that you want to do as long as you work hard and continue to move forward.  How have you overcome bias? Tammy says that a powerful man is admired and a powerful woman walks a fine line. As a young woman trying to start an organization, Reneé faced lots of discrimination. Her advice is to earn people's respect by going above and beyond.  Melanie has overcome bias by blocking out the noise and putting in the extra effort.  The leaders' favorite quotes “Unless you puke, die, or faint - keep going” “It always seems impossible until it's done” “Never chase the money. Chase authentic accomplishment.” “It doesn't matter who gets the credit. You need to let go of your ego, ego is overdressed insecurity” Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In today's episode of Women Who Lead, our host, Teresa Palacios Smith, celebrates Hispanic Heritage Month by featuring three powerful and successful Latinas in the real estate industry. These inspiring women share their thoughts, experience, and insights working in a professional environment and how their culture, values, and upbringing paved the way for their success. Meet the Empowering Latinas: Rosamaria Acuna, Berkshire Hathaway HomeServices California Properties Monica La Crue, Affordable Lending Manager at Freddie Mac Angelica Silveyra, Director, Customer Service at NV Energy How they get started in their businesses: Monica began by accident, becoming an assistant in the real estate industry and progressing to her current career at Freddie Mac helping agents and mortgage professionals make relationships with their clients. Rosamaria left to earn her degree, and she's thankful her family's strong bond allowed her to pursue an education and own a home by her early twenties. Angelica became a summer intern at NV Energy and eventually applied for a job in customer service at the same company. The program paid for her education, and she's remained at the company ever since. Growing up in immigrant families:  Angelica's family was extremely close-knit, and her parents taught her the value and importance of hard work to get where she wanted to be. Rosamaria is the second-youngest in her generation of kids in her family. Hard work and caring for others are integral to her and her family's morals. Today, Rosamaria instills those values in her two daughters.  Growing up with two languages and cultures made navigating school challenging. However, the love and support of her friends and family helped her overcome.  She couldn't advocate for herself then, which is why she is so passionate about advocating for others now. Monica grew up in a single-parent household, with her dad raising all four children. However, because he was in the Marines, she was raised by her family in a collaborative and loving atmosphere. Advocating for mentorship: Monica used to see her age and experience as limiting factors. Having mentors who encourage you to push past boundaries to meet new expectations is helpful and promotes professional growth.  Real estate can be a second career for many people looking to put in as much as they're willing to. After realizing there's a gap in knowledge of real estate agents, Monica loves that Freddie Mac educates and informs agents to help them do their best work. Advice to younger self? If there's anything you want to accomplish, the worst that can happen is that you're told no. Always find the positives. Apply for jobs and careers and opportunities you're interested in. Even if you check half the requirements, apply. Don't apply just because you aren't the “perfect” candidate. Surround yourself with role models because we rise and grow by lifting those around us.  Book recommendation: Brene Brown's The Gift of Imperfection Outliers by Malcolm Gladwell Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

What is a trailblazer? An extraordinary person who sets new paths and paves futures for generations to come. In today's episode of Women Who Lead, our host, Teresa Palacios Smith, is joined by three trailblazers in the real estate industry. These women have expanded the realm of real estate to make the industry a more diverse, professional, and welcoming space for everyone.  Meet the trailblazers: Tiffany Curry - Owner and CEO, Berkshire Hathaway HomeServices Tiffany Curry & Co., REALTORS® Erica Courtney - CEO, 2020vet, Inc. Desirée Patno - CEO, Women in the Housing & Real Estate Ecosystem, Chairwoman of NAWRB's Diversity Inclusion & Leadership Council How the trailblazers got their start in real estate: Tiffany did not intend to be in real estate, planning to enter corporate law. However, when a classmate said she was getting her real estate license, Tiffany decided to get hers as well and never looked back. Erica was bored in college and enlisted in the army. But after the birth of her two kids, she needed more flexibility to spend time with them, so she left and started her own company. Desirée gave up her initial career when she realized real estate was a space she could grow so much more. She now consults, influences, and shapes other people's real estate journeys to build more sustainable lives and futures.  Leading others in a pandemic (and post-pandemic) world: An effective leader does what is best for the team. As a broker-owner, Tiffany makes decisions for her company based on how it affects her agents. Leads should listen and use what they hear to inspire productive action.  It's not about perfection; it's moving forward, trying our best, and knowing our people to understand their problems and help address them.  The importance of staying positive online: So much content online and on the news is negative. Taking just five minutes to engage in a positive or productive action online can establish a powerful brand that builds your reputation.  Balance personal and professional content on your platforms. After all, it's not companies following your content; it's the humans behind them. Overcoming challenges as women: It's about acting with integrity and authenticity. Leadership is about being ourselves but being willing to adapt based on the people we lead. Women need to treat other women how they want to be treated. While we want to be on an equal playing field, we often aren't sure how to conduct ourselves on that equal playing field. Women still need to respect other women and evaluate our mentality in how we treat other women. Find and purchase the Women Housing Ecosystem Report (WHER) at nawrb.com/womenhousingecosystem. Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

The real estate industry is full of opportunities and growth to make personal and professional achievements, whether as an agent or broker. However, it's even more attainable when you have great examples to follow. In today's episode of Women Who Lead, our host, Teresa Palacios Smith, is joined by three dynamic leaders who lead and inspire change in themselves and their communities with strength, compassion, and grit. Meet the Owners: Chris Farkas, Broker/Owner of Berkshire Hathaway HomeServices Bayside Realty Tiffany McLemore, Broker/Owner of Berkshire Hathaway HomeServices McLemore & Co., Realty Gretchen Pearson, President and CEO of Berkshire Hathaway HomeServices Drysdale Properties How ‘the Owners' got started in real estate:  A second-grade school teacher, Tiffany got her license to supplement her income during the summer. However, she developed a passion for it and went full-time. Chris invested in real estate before the market collapsed in 2007. She had an investor network full of people asking her to help sell homes, and she found a way to use that to fuel success. Gretchen was a 22-year-old college graduate working for a San Fransisco company when she decided to get her license. She intended to be a part-time agent to buy investment properties, but she fell in love and stayed with the industry. The advice they wish they'd gotten:  The only relationship that matters is the relationship you have with yourself. Imposter syndrome is a genuine and prevalent feeling in the industry, but understand that the sky is the limit and don't compare yourself to others.  Discover your strengths early on. When you do something that doesn't play to your strengths, you might not like it. So, learn to delegate and focus on what you're good at. Let yourself off the hook and believe in yourself; don't be afraid to dream big. Significant risks and personal sacrifice: Gretchen and Tiffany started businesses shortly before the 2007 market crash, but their perseverance and dedication helped them work through it.  Chris opened a major franchise with a man who decided he didn't want to be married to her anymore, and she had to determine if it was the right call for her future. As an owner, understand that you're on-call 24/7. The entire family should be on board with your leadership and expect you to make personal sacrifices.  Mentorship and the importance of others in their careers: Gretchen - Her very first broker at Century21 had the drive and dedication to bring out Gretchen's best and develop relationships with those around her. Chris took classes from Excellence Northwest (now Excellence Seminars International),  which offered courses on personal accountability and growth that helped her learn more about herself and cultivate leadership skills. Tiffany's mentor taught and pushed her beyond complacency, and he encouraged others to be their authentic selves. The Owners' Book Recommendations: The Go-Giver by Bob Burg The Four Agreements by Don Miguel Ruiz Books and articles by Steven Covey Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

If there's one thing consistent about the real estate industry, it's constantly changing. In today's episode of Women Who Lead, our host, Teresa Palacios Smith, is joined by three powerful women in the real estate industry whose decades' worth of combined experience and knowledge have made them icons in the field.  Who are the icons? Margherita (Maggie) Verani, CEO and Owner of Berkshire Hathaway HomeServices Verani Realty Beth Wolff - CEO and Founder of Beth Wolff REALTORS® Connie Yoshimura - Broker and Owner of Berkshire Hathaway HomeServices Alaska Realty  How the icons began their real estate careers:  Disenfranchised by the social security industry, Maggie began to work part-time as a receptionist for her father's real estate business. She moved her way up the ranks and now runs the operation.  Beth entered real estate for flexibility and income potential; she liked that nobody could tell her how to spend her time and money. With a writing background, Connie's goal was to sell enough real estate so she could pursue poetry. She liked that real estate is a creative process, and there is no glass ceiling if you work hard enough.  How has the industry evolved since the icons started? Beth originally finished real estate deals with a one-page contract. However, now the concluding process is far more thorough. Maggie has noticed a shift in informational availability. Realtors no longer control the availability of information, thanks in part to technological changes. Connie noticed that the industry has changed from a broker-centric to an agent-centric model, which calls for a larger scope of diversity and representation.    Obstacles to overcome: The only obstacle that's always present is change. Women have worked to overcome gender bias, but there is still more that needs to be done.  Gender prejudice within the banking industry affects who can borrow money for housing, and the corresponding social implications also affect women in traditional business positions.  Women in business need emotional intelligence to know who is happy, who isn't, and who needs help when in the office. Women have to be better than men just to get to the same place.  The Icons' advice to women fulfilling multiple roles: There is little you can do to control what happens to your home. However, you have complete control over how you react to what happens. Get on the treadmill and exercise. You'll be shocked just how much better you feel about yourself and the world. Get rid of the guilt. You're trying to do many things, so don't feel bad if you can't do every little thing that each role requires. When starting your real estate investments, start small and take little bites. You might make a lot of money, but you might lose a lot of money. So don't finance everything to pay for it. Advice to women in their positions concerning challenges: Younger women don't understand where they came from. Know how far we've come and continue to push gender boundaries. Education is essential, whether that's learning by experience or just through a more formal process.  Women should be able to succeed just as quickly as men. Unfortunately, the upcoming generation is somewhat complacent because they aren't aware of where women were just a few decades ago. Keep pushing and be determined to succeed. Book Recommendations from the Icons: Books and articles by Warren Buffet How to Win Friends and Influence People by Dale Carnegie Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

Real estate is much more than selling residential homes. However, women make up just 37% of commercial realtors. In today's episode of Women Who Lead, our host Teresa Palacios Smith is joined by two incredible women in the commercial real estate market to learn how they compete and thrive in this male-dominated market. Meet Today's Real Estate Professionals: Lottie Michael, CCIM, Senior Vice President, Commercial Division, Berkshire Hathaway HomeServices Alaska Realty Kim Matney, Commercial Sales, Berkshire Hathaway HomeServices Commercial Division Ambassador Real Estate, Omaha, NE How did these professionals get their start in real estate? Dottie is a first-generation US citizen, and she's been in Alaska most of her life. She got into real estate because she needed money quickly, and she's always loved sales. She began her career in residential real estate, but her clients wanted to build an investment portfolio, so she took classes through NAR and joined commercial real estate to help them. Kim's been in the business for ten years, and she got her start in 2006 when she bought a duplex in Omaha and decided to get her real estate license.  When the recession hit, she got her license and moved full-time into real estate in 2016.  The commercial industry differs from residential: Commercial real estate is a broad category that can be refined. Whether that's industrial, medical, investment, or another, each industry carries its own challenges. Interest rates and the threat of recession are large-scale issues affecting many commercial real estate areas. But overall, the post-pandemic mentality has led many to ramp up commercial spaces, even if employees are likely to work from home. Three tips to other realtors watching: Be the first one in the office and the last one out. You won't make it if you aren't prepared to put in the hours. Show up prepared. Do research, have questions, and understand what needs to happen next to reach an agreement.  Work diligently to deliver your service, and be respectful to everyone around you. What's your superpower? Lottie knows the market and who are the movers and shakers, and it helps her make quick progress in her work.  Kim's background in business consulting and talent acquisition helps her speak in front of anyone. Researching her market thoroughly allows her to present professionally in front of others. Advice to people looking to get into real estate: Do your research, know what you're talking about, and go for it.  When Lottie is working with Alaska-based companies, the CCIM (Certified Commercial Investment Manager) tells them that she is qualified and experienced in the industry. Look for similar certification opportunities, whether commercial or residential, to show that you are educated and understand your craft. The importance of mentorship: Kim knew she wanted to practice commercial real estate before getting her license, so she discussed the industry nuances with many professionals throughout her career.  Lottie enjoys mentoring other professionals entering the real estate industry, especially those looking to gain traction in the commercial space. Book Recommendations from Kim and Lottie: Books and articles by Warren Buffet Your Money or Your Life by Vicki Robin Books and articles by Zig Zigler Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

Having the support and guidance of educated and passionate real estate professionals can be the difference-maker in finding your own success in the industry. In today's episode of Women Who Lead, our host, Teresa Palacios Smith, is joined by three powerful women in the real estate industry who motivate and empower their team members to find success and accomplish their career goals. Meet the Motivators: Kalani Hooker, Broker Owner, Berkshire Hathaway HomeServices A Action REALTORS® Amye von Seebach, Esq., President, Canopy Title Brenda Wild, Broker Owner, Berkshire Hathaway HomeServices Signature Properties How ‘The Motivators' got their start in real estate: Brenda's contractor convinced her to get a real estate license, and she left her sales position to become a realtor. Her goal was to foster and support a healthy work environment to make it a better and more sustainable career for everyone.  Amye's legal work led her to a job involving property law. She called her real estate law professor for help, and they arranged the necessary paperwork to help a client prove she owned the property in question. Amye found a passion for helping people who could not help themselves. Kalani worked in corporate America prior to her real estate experience. Working in information security, she transitioned to real estate to make a difference.  Each ‘Motivator' was inspired to become a broker-owner: Brenda had a gut feeling that she should be a part of a franchise. She jumped in right when the market started to tank, and she knows her success was thanks to her family's support when she needed to persevere.  Growing up in rural Kentucky, Amye went to college in South Carolina, studied Literature, and married way too young. After coming out as a part of the LGBTQ+ community, she married her (now) wife. Amye wanted to show other realtors that there are many agents in their community who are able to support and guide them.  Within Kalani's own family, she has family members who weren't able to achieve homeownership until Kalani was able to help them overcome that barrier. She wanted to continue that work to help others beyond her family accomplish that.  Facing biases and how they overcome them: When Amye was a team lead (for a different company), one of her employees refused to work for her because she was a lesbian. While her CEO supported Amye and fired the employee, that woman still works in the industry, and there are times Amye encounters her. When Kalani recruits people, and they realize she represents a minority-owned brokerage, there is hesitancy. She presents the firm as an inclusive workplace, and she was surprised when a particular man wanted to work in a male-dominated firm.  For Brenda, brokerage ownership in her area is still a boy's club. Blazing a trail for women in leadership is difficult. However, when she helps others, especially women-owned businesses, find and obtain land space is incredibly meaningful. The importance of mentorship: Kalani has many mentors: a religious mentor to help her focus on helping others, business mentors who bring knowledge, wisdom, and experience to the table, and her mother. She believes in giving back and always strives to have people look forward and look back. Brenda spends a great deal of time mentoring newer agents in her brokerage. She looks for younger women who she knows can provide meaningful business and life advice.  Amye's first and most influential mentor was her mother, but within the industry, Amye was mentored by Jim Harris. She also learns a lot from her kids - they catch her on every mistake she makes and keeps her accountable. Their biggest accomplishment: Kalani gives back. From a corporate perspective, BHHS supports Sunshine Kids, which is fantastic. However, there are also many local nonprofits and community needs that we should find a way to help. Brenda doesn't think she's reached her most significant accomplishment yet, but her biggest so far is creating a family, especially her blended family. Amye can't imagine anything more important than her kids. Of course, her other work is important, and she wants to change the industry to be more inclusive and representative of its people. Book Recommendations: Hinds' Feet on High Places by Hannah Hurnard The Road Less Traveled by M. Scott Peck Eight Ways to Support Diversity, Equity, and Inclusion for All by Johnnie Johnson The Color of Law by Richard Rothstein Encouragement From Dr. Hank: A Path to Feeling Good by Dr. Hank Seitz The Emigrant Edge by Brian Buffini Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

Real estate is about equal opportunity, helping everyone unlock the door to generational wealth and long-term success. In today's episode of Women Who Lead, our host Teresa Palacios Smith is joined by some of the Berkshire Hathaway HomeServices top Latina producers to discuss their experiences, obstacles, and advice for real estate agents. Meet the Berkshire Hathaway HomeServices Top Latina Producers: Agustina De La Cruz, Realtor, Berkshire Hathaway HomeServices Laffey International Grace Patalano, Associate Real Estate Broker, Berkshire Hathaway HomeServices River Towns Real Estate Jennifer Price, Global Real Estate Advisor, Berkshire Hathaway HomeServices EWM Realty How did these top producers get their start in real estate? Grace earned her license in 2002. While she had begun a career in corporate travel, Grace wanted the opportunity to strike a better balance between her professional and personal pursuits.  Jennifer initially worked as a director of international sales in the hospitality industry before moving into publication. However, after her office closed, she looked into real estate. She took a chance, got her license, and never looked back. Agustina used to own a health food bar, but she realized she couldn't spend as much time with her kids as she wanted. So, she decided to sell the business and try real estate, which quickly became a passion.   Hispanic and Latino heritage is a key component of their identity: Born and raised in Ecuador, Jennifer is proud of her heritage. Her mother is her role model and instilled in her the value of believing in herself. Agustina's mother brought her and her four siblings to the U.S. from the Dominican Republic for a better life. Working long hours in a factory to help fund Agustina's journey through college, her mother is the reason Agustina was able to find the success she now has. Grace's parents worked in diplomacy, so Grace lived in many places throughout her youth. She first came to the U.S. when she was four, and after being bullied for her accent, Grace worked hard to speak without it. (Which she now regrets.)  Advice and mistakes from these top producers: Grace found a mentor once she joined the industry, and that mentor played a key part in shaping her experience. Every realtor needs a network of leaders to talk to, because the industry is a collaborative one.  Agustina learned to never assume anything about the client. Instead, communicate and clarify everything to make the process work without mistakes.  In Jennifer's corporate work, she learned to answer, acknowledge, and make the speaker feel important. When she interacts with anyone, she keeps an upbeat and happy attitude to show the other person they matter and are respected. There are unique differences when working with Latino or Hispanic clients: Latinos need to know that their realtor cares about them before they trust the realtor with their goals. Once they feel like they're in the inner circle of connections, they'll have a higher degree of trust. Latinos love to hear about their culture and country. They're proud of their heritage and love discussing it with other people. They want to support other Latinos. As a Latina woman in real estate, Agustina found an inherent loyalty with her Latina clients because they shared a common heritage.  The importance of mentorship:  Agustina took a class from Joe Meyer and eventually developed a mentor relationship with him that allowed her to progress and learn quickly.  Grace's husband worked for Lehman Brothers, and they had training sessions that he would sneak her into. She signed up for a training program with Darryl Davis, and his program influenced her throughout her career.  A week after Jennifer got her license, she reached out to the top producer from Berkshire Hathaway in Miami and talked with her. She got advice, applied it, and studied as much as possible.  Real estate takeaways all agents should implement:  Be a marketing agent, not a listing agent. If you do the proper marketing for a house, it will sell. Realtors need to focus less on their ‘database' and more on the client base. Most real estate business comes from your sphere of influence, so put yourself in a position to obtain as much of it as possible.  Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In today's episode of Women Who Lead, host Teresa Palacios Smith celebrates Pride Month, Juneteenth, and the many multicultural celebrations of the month by bringing three incredible guests in for a conversation. These powerful women, dubbed “The Transformers” because of their dedication to promoting a safe and healthy world for everyone, have made real estate more accessible for people from all walks of life. Meet The Transformers: Michelle Isabell, Associate Broker at ReeceNichols Real Estate Belinda Hernandez, Realtor with Berkshire Hathaway HomeServices Georgia Properties and Co-Chair of Berkshire Hathaway HomeServices Forever Pride Network Lori Pace, Realtor with Kentwood Real Estate and inclusion consulting strategist Engaging agents in leadership: Michelle started a group specifically for LGBTQ people and allies within her company to teach realtors how to support and aid clients in the LGBTQ community.   Belinda helps mold the Forever Pride Network, putting on events that help allies best support their LGBTQ clients. In addition, Belinda wants people to use her as a resource to launch panels and discussions, so everyone is informed and confident when working with the LGBTQ community. Through real estate, Lori learned about the history and defining elements of real estate, which heavily contributed to her sense of self in the industry. Defining ‘allyship' and what it means: Specifically for real estate, many implicit biases might arise during a transaction, and those biases often work against those in the LGBTQ community. Michelle wants to help people learn, grow, and better communicate with LGBTQ people.  As allies, there is a guide that provides a lot of information to ask an agent to ensure they aren't violating fair housing and are putting the client's needs first. Leadership is about overcoming adversity: When Michelle told her boss there were not many LGBTQ initiatives in the organization, she offered to spearhead those efforts. As a black woman, Lori used to code-switch to overcome racial biases others might have. As an immigrant, Loi removed her accent and tried limiting mannerisms that might correlate her to her black heritage. However, the murder of George Floyd made her realize that there are situations that still take place in the world and in her community that have a direct impact on her life.  Lori feels her leadership growing through her ability to spread her story, offering a space for women of color to embrace their multiculturalism. It's not just a passion - it's who she is. Message for young people who want to follow their path: Belinda says to be unapologetically you. As women, we're taught to play it small and quiet. You'll encounter challenges along the way, but you'll be happier with yourself and more authentic to the people around you. Michelle believes you should never setter. You can make a change, whether in pursuit of your personal or professional goals. Lori encourages listeners to find collaboration. Working with people ahead of you puts you in a better position to succeed. Your goals can happen more quickly if you have people open doors for you. Book Recommendations: Man's Search for Meaning by Viktor Frankl Untamed by Glennon Doyle The 5 Second Rule by Mel Robbins Sell it Like Serhant by Ryan Serhant Think and Grow Rich by Napoleon Hill Diversity, Equity, and Inclusion for Dummies by Dr. Shirley Davis Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify,  Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

Making a difference in the market doesn't always have to be through real estate. Sometimes, all it takes is genuine efforts to improve those in your community. In today's episode of Women Who Lead, our host Teresa is joined by three powerful women who put in the effort to advocate on behalf of diversity initiatives for others both inside and outside the real estate industry. Meet the Advocates: Martha Mosier, President and General Counsel of Berkshire Hathaway HomeServices California Properties Kathleen Rebhan, CEO and Owner of Berkshire Hathaway HomeServices Elite Properties Gretchen Rosenberg, President and CEO of Kentwood Real Estate Having a passion for your community: Working for a luxury brand, Gretchen believes that “luxury” means treating everyone as vital, and the client's definition is often something else. She thinks it is essential to give back by building housing for the situationally homeless. Martha's agents had a passion for DEI, so they created an impact council. One of the initiatives they started was a first-time homebuyer fair that helps marginalized communities understand the path to homeownership. It's challenging for people to fill the requirements to meet government-sponsored programming. Women should join organizations to find a network of women who can help them understand what they need to do to reach their desired path. Leadership for women in real estate: The path for women in leadership is more available than ever. However, there are still glass ceilings we need to be mindful of when determining our actions. To be successful in real estate, you must have passion. Of course, you'll fail while juggling multiple obligations. However, you just need to pick them up and move on. Question your motives. If you want to enter leadership purely for the salary, you'll encounter many problems and challenges you might not be ready for.  Be patient. Set out the intention of being a managing broker at an office, network, work hard, and the opportunity will come. The importance of mentorship: Great mentors are the reason successful people become successful. When you have a support network, you can do and overcome more.  Once you arrive at a certain place in your career, take the elevator back down to bring more people up.  As leaders, it is our responsibility to ensure other women are afforded the same opportunities we were given.  Overcoming biases in the professional world: When you get started in business, there's a youth bias, but put in the work and be patient, and you'll overcome it. There's a gender bias in almost every position, and how you approach that matters. You can either reeducate their biases or determine it isn't worth your time.  Instead of becoming angry by the bias you encounter, use that to fuel and motivate you to prove them wrong. What advice would the advocates give to women today? Don't judge yourself based on what society said you should be. Instead, be prepared to work hard because success isn't handed to you. Have a passion for what you do. Many people go into things for money, but they quickly burn out. Do something you have a passion for, and economic success will come. Don't follow the monetary world, and don't throw yourself into a career at the expense of what matters - your family and friends. Instead, spend time with those you love. Book recommendations for listeners: Any book by Patrick Lencioni Power Branding by Steve McKee Leading with Emotional Courage by Peter Bregman. Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. You can find more episodes of Women Who Lead on Spotify, Apple Podcasts, and anywhere else podcasts can be found. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

When you lead your organization with conviction, empathy, and a commitment to success, there's nothing your organization can't overcome. In today's episode of Women Who Lead, Teresa brings three women crucial to the realm of diversity, equity, and inclusion to discuss how they help make building generational wealth through real estate an equal opportunity for everyone. Introducing today's guests: Ann King, President of Berkshire Hathaway HomeServices Florida Network Realty Judie Parks, Principal Broker, Co-Owner, and Relocation Director of Berkshire Hathaway HomeServices Partners Realty and Parks & Weisberg Realtors Teresa Williamson, President of Roberts Brothers Inc. How they got their start in real estate: A computer engineer by degree, Judie never considered entering real estate. However, her friends and family encouraged her to move into the industry. Teresa had worked on family projects when real estate piqued her interest. She initially wanted to be on the appraisal side but instead decided to be a realtor. Ann joined on accident, initially working in fashion merchandising. However, when her husband's career took them to Florida, she started real estate. Celebrating diversity and fair housing: These women stress the importance of avoiding bias in real estate. If you've fallen into biased thinking, some people will have more opportunities and resources than others. Ann's DEI committee works all year long, offering to help communities that need support, and it has a book club dedicated to educational materials. They also have social media campaigns informing realtors on how to support diverse audiences in their work. As the former president of TLAR (The Greater Lousiville Association of Realtors), Judie's main initiative was to raise awareness and educate agents on the problem of redlining. What would you tell others looking to follow your path in leadership? Ann leads with her heart and gut because people want to be a part of that energy. We can lay the path, but it's up to the individual to decide where they soar.  Teresa likes having the leverage and vision to drive her success and the success of others. The ability to lead develops over time, and that growth can be used to inspire others. Leaders have to be authentic; it isn't a popularity contest. The hardest part of leadership is doing the right thing, which usually isn't the most popular thing. Leading through mentorship: Teresa mentors many young adults as they try to make important life decisions.  Judie mentors more young women because she feels they're underserved from a young age. She works to empower these women and mentor them to acknowledge their power and potential. Ann works with several children's networks to help children find their way, gain confidence, and learn more about themselves.  Book and podcast recommendations: The Gifts of Imperfection and Dare to Lead by Brené Brown The Energy Bus by Jon Gordon Extreme Ownership by Jocko Willink We Can Do Hard Things Podcast Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel.  This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

In today's episode of Women Who Lead, Teresa assembles women who've thrived in tech and STEM positions. Despite women accounting for just 28% of positions, these distinguished women discuss their experiences in real estate tech, overcoming obstacles in a male-dominated field, and their professional expertise in their fields. Meet the Techies: Patty Smejkal, Vice President & Chief Technology Officer, HomeServices of America  Katie Stephans, Technology Director, HomeServices of America   Maggi Wiegert, Regional Marketing & IT Director, Berkshire Hathaway HomeServices Ambassador Real Estate & HomeServices of Nebraska  How did they get started in real estate? Patty - Unplanned. At the time worked at Wells Fargo supporting their mortgage side, and once she left there was an opportunity at HomeServices, which she took. She learned the entire real estate industry and has been there for the last fifteen years. Katie - Unplanned. She was working in development when she met a guy whose wife was a top sales rep for a mortgage company. She got a referral to the company and started as a trainer. But she found a passion for the real estate process and enjoys continuing to learn. Maggi - Her mom was a real estate agent, she started there in college at HomeServices of Nebraska, and started as a help desk person who was the go-between explaining how to use technical applications. What are some things we need to do to be wary of scams online? Maggi - If you have to ask the question “Is this legit?” it probably isn't.  Katie - Understand what you're doing and what you're putting out there about yourself, your life, and your finances. Find ways to protect yourself online. Patty - Make an effort to keep work and personal stuff separate. Keep your personal stuff out of a work email. Email platforms offer two-factor authentication that drastically reduces someone's capability to steal your information. Pivoting: Patty - She went to college and got a degree in sports medicine, worked in the field for a few years, and women in that field were not accepted. She left the job she had and went to a temp agency, and they were the ones who sent her to Wells Fargo in IT. Katie - One of her biggest risks was coming to HomeServices. She had worked at her prior team for over a decade and she ended up turning down the job she spent ten years working towards. It was one of the best decisions she ever made. She branched out, grew, and learned more about real estate and technology than she ever could've imagined. Maggi - She had been at CBS Home for a long time, and the pivot from a few hundred to over a thousand people to see the merge come to fruition was a risk. Familiarize yourself with new sales, new managers, new everything. It was worth the initial risk. Salesforce was big on mentorship, and Teresa wants to mentor more women. Were you ever mentored/what do you believe in mentorship? Patty - Back when she started in IT, she had the opportunity to be mentored by some senior IT women, which were few and far between. She loves that (pre-covid) Microsoft had a program that offered all these different experiences to expose high school women to the tech world and the fields. It was cool to see these women, answer their questions, and explain what they would've done differently. They'd ask for advice, and Patty would always say “don't be afraid to fail.” Fail stands for “First Attempt In Learning” and she continues to do that today. Katie - Mentoringship doesn't have to be a big, program-driven event. As leaders, it's being generous with your time and your experience with the people around you. Katie's had amazing opportunities to learn more from the people around her, even if they're in an informal setting, as long as she's open to those opportunities. Programs or thought processes in pursuing tech jobs: Patty - It's not a formal program, but because it has exploded, it was areas that have become completely specialized. There are multiple specialties people might not realize, so try out the different areas and see which specializations interest and inspire you. Don't lose sight of the personal relationships and communication skills you have. Katie - It's not just about the STEM skills, because those can be taught. Mastering communication and your ability to work with others will be incredibly impactful to your success.  Maggi - When she hires, she looks at customer service skills before IT experience. Bosses and hiring managers look for people who can communicate with others. What would you recommend? Maggi - Cybersecurity, it's a growing space that is necessary for almost any business. Katie - Data science is a big thing, especially with the growth of AI. Everything we do is online, which is communication and user experience - those “soft-skill” tech roles are a great opportunity for a lot of people. Overcoming Biases: Maggi - She started right out of college and looked young. So now that she's hiring people, they're often shocked that she's their boss. Nothing major. There have always been women in leadership roles and IT that she's kinda seen and felt influenced by.  Katie - When she started everyone called her kiddo. Coming from a male-dominated field, you have to find different ways to deal with people. That might mean adjusting her communication or style depending on who she was talking to. Know your stuff and be confident, because you're going to have to prove yourself to them. Patty - That situation happened, especially in sports medicine. As a student trainer, she worked and there were not a lot of women standing on the sidelines of sports events. But push through, know your stuff, and be confident to earn their respect. Book Recommendations: Maggi - Soundtracks by John Ackoff? Tribe of Mentors The Ideal Team Player by Patrick  Who Moved My Cheese? Hold a Copy from the Today Show person Interview book about overcoming challenges pattysmejkal@homeservices.com katiestephans@homeservices.com maggi.wiegert@bhhsamb.com Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel.  This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

Today is all about Latina Power! In this episode, our host Teresa Palacios Smith is joined by a panel of powerful Latina women in the real estate community. They discuss their upbringing, introduction to real estate, and how they've found their current success. Speakers are Deitra Catalano, executive administrator for Home Service of America, Aniella Gonzalez, VP and general counsel for Berkshire Hathaway Home Services EWM Realty and Florida Realty, and Doris Lopez, Broker-owner of Berkshire Hathaway Home Services Real Time Realty and Real Property Management.  How did these women get started in real estate? Aniella practiced law for over 20 years. She had focused her efforts on real estate litigation, working with title companies throughout Florida. She stepped out of her practice to enter her current role, where she feels supported by the people around her. Deitra had a conversation with a friend in sales, which led to an interview and a career in sales. Through that relationship, she met Gino, and she started working for him. Doris got her real estate license to support her husband's goal to own a property management franchise. When the market crashed in 2008, they got into a brokerage. To this day, she enjoys teaching agents and helping them develop the skills they need. Discussing their roots: When the communist regime took over Cuba, Aniella's parents decided not to have children until they could leave the country. Because of their different visas, her parents were separated for 13 months. Her dad left behind three brothers and sisters. It was a difficult decision, but they knew the regime was not for them.  Doris's mom was a teacher in Mexico, and her dad was an engineer, but they decided to come to the United States to find a better life. While they had the opportunity to go to school, her parents agreed to be field workers, with her mom attending school at night. Doris grew up constantly migrating. She learned to be on the go, and it was a challenge. But her parents taught her to go for whatever she wanted and be unafraid of change. Deitra's grandma was born on an Apache reservation in Arizona. She was close with her and was fortunate to spend much time together. She played a massive role in Deitra embracing her culture through faith, music, food, and dance.  Facing and overcoming discrimination: Because Doris was constantly moving, she leaned on her interest in sports. Whenever she went to a new place, she was able to work through frustrations and show people her value through sports. Aniella's grandparents didn't speak English, so she was often their translator. But, for her, success was a given because her parents didn't make their sacrifices for mediocrity. What is the driving force in their lives? For Deitra, it's her family (and especially her son.) She's been a single mom since 2009, so her goal is to lead by example for him.  Aniella had many teachers and mentors throughout her life who've seen something in her that she never saw in herself. Ultimately, she looks up to her mom because of her sacrifices for Aniella to succeed.   Doris started her real estate career because she knew she'd eventually need to provide for her parents, and she wanted to be prepared.  The best decision they've made: Deitra's best decision was the conversation she had 19 years ago with the person who put her in contact with Gino. When Aniella was 18, she decided to go to college. Her all-women school gave her the sisters she wouldn't have otherwise as an only child. Doris's best decision was being a business owner. The flexibility of her work schedule meant she was always there to support her kids. Some parting advice: Doris - Be open, and don't put your ego before your clients. Ask questions and be honest if you need to consult someone else for the answer. Deitra - Do what makes you happy, and celebrate roles that offer continuous improvement.  Aniella - Don't undersell yourself because the men aren't doing it. This is your profession; make sure your clients and customers understand that. Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel.  This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code “hsoa20” when ordering for 20% off.

Today's episode of Women Who Lead features three mega real estate titans, some of the most accomplished women in the real estate brokerage industry. Today's guest's include Candace Adams, President and CEO of Berkshire Hathaway Home Services of New England Properties, Westchester Properties, and New York Properties; Mary Lee Blaylock, Chairperson of Berkshire Hathaway Home Services California Properties and Senior Vice President of HomeServices of America; and Joan Docktor, President of Berkshire Hathaway Home Services Fox and Roach REALTORS® How did these powerful women get started in real estate? Joan - During a summer break of her teaching career, she got her real estate license and jumped right into real estate. She loved helping people find their dream homes, and she later got into management to support and help other agents. Candace - After a terrible personal realtor experience, she thought, “I can do this and enjoy it.” So, she jumped into the work. She loved the opportunity to build relationships and help people realize their dreams. She later built her first business based on women with children, building a prominent firm based on finding a balance in life. Mary Lee - Working numerous substitute teaching jobs, Mary Lee was subsidizing her rent by working as her building's office manager. However, when the building went into foreclosure, she had the experience of navigating that real estate process. Someone told her to get into real estate, and she quickly moved into management opportunities. Navigating the boardroom dynamic as women: The path these women have taken is challenging - they have to be strategic and intentional with their communication. There are differences between men and women, and the more we embrace those differences and use them to our advantage will lead to effective change. Women had to yell to be heard. Especially when breaking the glass ceiling, women in the boardroom have to overcome perceptions of weakness. Even today, women have to think ahead, be ready, and take advantage of the moment when it comes. Supporting other women in the business setting: Joan- In the past, women were used to reporting to male managers. It took some getting used to, and she had to prove herself. But people will begin to respect and Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel.  This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top of mind. Visit venusetfleur.com and use code

Today's episode of Women Who Lead features none other than powerhouse Latina Patty Arvielo. As an award-winning entrepreneur (and president and co-founder of New American Funding), Patty uses her forty years of experience in mortgage lending to create a blossoming business serving underserved communities.  When she started her career, Patty was surrounded by men. Now that she's in a leadership position, she makes sure other women, Latinas, and any minority know that they can climb the ladder of success. The love she has for her culture is deep. Patty grew up in a predominantly white neighborhood, and she liked that her family was different. The mortgage industry is still primarily led by white males, but Patty believes it is now time for young women to emulate what allowed her to find success. In the mortgage industry, you learn by trial and error.  The more we foster representation around the table, the more we'll see the rise of other minorities in the industry. Patty's passion for minority advancement resulted in a university and mentorship program to help minorities create their own opportunities.  Her team trains roughly 100 students a month from different ethnic backgrounds, which doubles as a great recruiting tactic for her company to ensure she has a diverse group. She launched a mentorship program called ‘Thrive and Lead' to help Latinas identify what it took to lead to her success.  Over time, this program has blossomed into a multi-ethnic program that gives many minorities mentorship opportunities. Instead of being afraid of something, Patty tackles a situation head-on. To young people, Patty urges you to find ways to continue to evolve as a human being. While she feels very confident in herself now, she is always trying to be a better leader. Realize that change is difficult and it takes work. But, as a leader, it is necessary. Patty's podcast and book recommendations: There's a podcast for everyone. If you haven't found the one you like, just keep looking.  For Patty, she loves anything with Oprah, like her podcast Oprah's Super Soul.  While she doesn't read whole books, Patty flips through them. For example, she's currently reading “OMG WTF Does the Constitution Actually Say.” Patty's favorite quote? “Nobody's going to tap you on the shoulder to be successful.” For more content from Patty, connect with her on LinkedIn. Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel.  This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top-of-mind. Visit venusetfleur.com and use code  “hsoa20” when ordering.

It takes a powerful strategist to successfully run a real estate organization in a city as robust as New York City. Today's guest is Diane Ramirez, the Chief Strategy Officer for Berkshire Hathaway HomeServices New England, New York & Westchester Properties. Tasked with growing the brand across the world's most iconic city, Diane is a master strategist, and in this episode, she shares her career story that explains how she got to this point. Diane's start in real estate: When her husband opened an investment firm branch in Florida, Diane joined him. Having already bought and sold a few houses, she quickly became a Florida real estate agent.  Diane loved the idea of working her own hours. But once her children went off to school, she decided to be an entrepreneur. Overcoming challenges in the New York real estate market: While the real estate market for the area has had to overcome several challenges, but it's back and poised to do great things. There are still obstacles ( both political and government), but it's moving in the right direction. Branding is essential, especially in New York City. Berkshire Hathaway needs instant recognition to accomplish its goals.  It takes leadership from the top down to implement strategic growth. How do you create lifelong clients, especially for new agents? It's all about building the relationship. Successful agents aren't just a realtor but an advisor. Someone who is there for the customer all the time, not just the transaction. If you're there to help and guide, the relationship will strengthen. In many areas, realtors might not need to perform an advisory role. However, in New York, it is a necessity (because everything requires approval.) The realtor should lead the client through these nuances, whether the transaction was one week or five years ago. Diane's approach to leadership: Diane focuses on being true to herself and being better than she was the day before. For inspiration, she looks to many things, from her staff and past mentors to the people she meets each day. But, it's not just anyone person; it's simply the atmosphere of New York that is an inspiration to her.  Overcoming biases and assumptions:  While Diane is Hispanic through marriage, she's carried her last name for quite a while. As a result, she's noticed an undertone of surprise when people see her because her appearance doesn't match their expectations. Diane has frequently been the only woman in a board room, but she's never felt held back by it because she knew she earned her place there. And when you project confidence, people will feel confident in you. Balancing work and personal life: Diane had to make decisions early in her career, and she knew the only way to succeed in her endeavors was to be what was needed at that moment. If she was helping with homework or at a school function with her kids, that was the focus, but if she was at the office, she was in business mode. And that's what made it work. Diane's advice to listeners? Be present in your life as best you can, and you'll find you won't have to sacrifice as much. One of Diane's favorite quotes is by the great Winston Churchill: “Success is not final, failures are not fatal. It is the courage to continue that counts.” To get in contact with Diane or to see other content from her, connect on LinkedIn. Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel.  This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top-of-mind. Visit venusetfleur.com and use code  hsoa20 when ordering.

Today's episode of Women Who Lead features a special guest: Christy Budnick, CEO of Berkshire Hathaway Home Services! In this episode, Christy and host Teresa Palacios Smith discuss what qualities make a good leader, how realtors today can start building those qualities, and Christy's plans for the future of Berkshire Hathaway HomeServices. (Note: this episode is a prior recording with Christy; she's now been the Berkshire Hathaway Home Services CEO since May of 2021.) Christy didn't intend to join real estate. When she was 11, her mother decided to join the real estate industry, with Christy and her sister acting as her marketing department.  Christy knew one thing as she entered college - she never wanted to join the real estate industry. But in 2011, tired of the travel associated with her position running a sales and leadership training division, Christy joined her mother in real estate. And now, she loves everything about it. What are the qualities of a great leader? For Christy's style, it depends on the situation. She's more than willing to lead a charge. But, if she delegates something, she wants to support from behind while someone else leads. A good leader can lead with their heart and mind, and is willing to take risks. Leaders challenge their people to make mistakes (because that means they're pushed to grow.) Above all, leaders follow their gut.  Anyone can be a leader: Some people are raised in an environment where becoming a leader is more natural. You don't need money to be a good leader. Instead, great leaders come from a place where they had the support that encouraged them to accomplish their goals. However, you don't have to have that to be a leader. So while it makes it easier, it's not impossible without it. What are the greatest challenges brokers currently face? The greatest challenge is combating the noise in the marketplace because our job is to provide clarity. We need to believe we're here to stay. Our business model is built on relationships over transactions, and technology cannot replace that.  Real estate is a personal business that can't be duplicated through the internet. Christy's 30,60, and 90-day plans: She met with the HSF team, and their dedication and knowledge blew her away.  In her first thirty days, she wants to ask a lot of questions and learn to lead in a way that best supports the company. The first sixty days are all about planning for the future, establishing the goals and outcomes she wants to achieve. Her ninety-day plan will focus on implementing specific tactics to reach those goals. Overcoming biases and assumptions:  Christy has been fortunate to work with people who, while primarily men, promoted the best person for the job. Christy didn't have biases against her (that she was aware of), but one assumption she fought was the belief that she came from money. In reality, everything she had as a child came from her mother's work ethic. Christy's Book Recommendations: Educated Anything by John Gordon (like Row the Boat.) Christy's final takeaway? Always find a way to help others in their journey. You'll make an impact bigger than yourself while fueling your personal growth. Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel.  This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top-of-mind. Visit venusetfleur.com and use code  hsoa20 when ordering.

On our first episode of Women Who Lead, Teresa is joined by a true leader. Leslie Rouda Smith is the 2022 president of the National Association of Realtors, and she is the second member of her family to claim this title. As the leader of a force of 1.5 million real estate professionals across the country, Leslie knows what it takes to be a leader, and in today's episode, she shares some of that wisdom with us. Leslie was essentially born into real estate.  Leslie's mother was pregnant when her father started his real estate company. As the former president of NAR, her dad exemplified the leadership qualities she knew she wanted.  Leslie worked for her father's company throughout high school,  filling in wherever needed.  As of 2022, single women represented 19% of the first-time homebuyer population versus 11% of single men. That's crazy, considering women could not purchase a home without a male signature until 1974. Leslie plans to differentiate herself as the NAR president.  Of course, she wants to be inclusive and hear from her members. As the leader of the largest trade organization in the world and the largest unaffiliated PAC advocating on Captial Hill, everyone's voice is important. There is always something happening behind the scenes. She's currently dealing with a lawsuit from the Department of Justice, and the National Association of Realtors is doing everything they can. Things that happen in our favor don't just happen; theres' a whole team working to promote our interests. What are some moments that were scary that she's glad she did? Her journey is not what she had planned. (But who's is?) Her father, being the ‘91 president, meant Leslie went to every NAR convention growing up. However, she wasn't allowed to serve on a NAR committee at all.  So it wasn't until 13 years later she got the opportunity to be on a committee from a president of NAR from California. Later, she served as a liaison for the first African American president of NAR in 2009. She had no idea what that meant when she first accepted the job. In 2009 he offered her a new opportunity, which later led to her joining as a vice president. She learned you could learn to say no if there is too much on your plate. Who is a mentor you looked up to in your career? Ebby Holiday was a mentor. She was the National President of the Women's council but wasn't allowed to be president of NAR because she was a woman. She was a wonderful lady who lifted women up and paved the way for women in the industry. What other challenges do you face, particularly finding a work/life balance? Working first in the women's council helped Leslie because she received support from women of all ages who helped her overcome her fear of public speaking. It's all in your head. You have to have the confidence to overcome challenges. One of her three pillars is strength. Not just in numbers, but also mind and body. She wants to be healthy as she leads hoping her constituents do the same. In the 115 year history of the National Association of Realtors, this is the first time the leadership team is majority female. Your circle should want to see you win and clap the loudest when you have good news. If they don't, find a new circle of friends. Follow Leslie on LinkedIn, and take some time to go to the National Association of Realtor's website to view your membership benefits. Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook and subscribe to her YouTube channel. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top-of-mind. Visit venusetfleur.com and use code  hsoa20 when ordering.

Welcome to Women Who Lead, a podcast dedicated to women making a difference in the real estate industry. This show will feature host Teresa Palacios Smith as she interviews women across the industry making change and success a reality.  Make sure to subscribe to be notified of upcoming episodes, and leave a rating and review as you hear the exciting and thought-provoking stories they share. (If you're a listener of Teresa's bi-weekly Facebook livestreams, you'll love the podcast.) Some quick background of Teresa: With a family from Colombia, Teresa interviews each top leader with a cup of coffee in hand. Because that cup of coffee is how her family breaks bread and shares time together. As the Chief Officer of Diversity, Equity, and Inclusion for Home Services of America, a Berkshire Hathaway affiliate Teresa represents 75,000 agents and 64 employees across the country. She loves her role and her opportunity to engage with female leaders. It's by seeing women in powerful positions that encourages other women to follow suit. One of Teresa's greatest inspiration? Wonder Woman. As a young girl, Teresa's mother suffered from a heart condition that ultimately led to her death.  While in the hospital with her, Teresa picked up a magazine with Linda Carter on the cover. Carter, who starred as Wonder Woman, was a Latina like her.  Reading about her and the obstacles she overcame inspired her to help Teresa through tough times. When women support each other, incredible things happen. Teresa wants to inspire women to pursue opportunities and leadership positions, whether inside or outside the real estate industry.  Beginning Feb. 16th, episodes of Women Who Lead will air twice each month. Remember, always bring women up the ladder with you as you climb to the top. For more great content from Teresa, connect with her on LinkedIn, join her Women Who Lead Series on Facebook, and subscribe to her YouTube channel. This episode is brought to you in part by Venus et Fleur. Are you looking for a great way to show appreciation to family, friends, or even customers? Give them a floral arrangement they won't forget anytime soon. These beautiful arrangements make the perfect closing gift for any realtor to stay top-of-mind. Visit venusetfleur.com and use code hsoa20 when ordering.

Women Who Lead is a podcast dedicated to women who make a difference in the real estate industry. Join us as host Teresa Palacios Smith, the Chief Diversity, Equity, and Inclusion Officer at HomeServices of America, interviews various female executives and business leaders who have found success and forged their own path in the world of real estate. With a family from Columbia, Teresa conducts each interview with a cup of coffee in hand (because that's how she bonds and spends time with others.)  From tactical strategies to overarching trends in the industry, each episode will take an in-depth look into an element of real estate for you to apply and grow in your own real estate business. At the end of the day, remember to always bring women up the ladder with you as you climb to the top. Episodes are published twice each month and are approximately 30 minutes. Make sure to subscribe now to never miss an episode!