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In this episode of the Fayetteville 411 we talk to Kala Elenes and the Solid Waste Division about their efforts to keep our city clean and environmentally conscious. We also get to meet the designer of our brand new Solid Waste Mascot, Spiffy!
We're releasing another episode from our NADA 2025 series this week and it features two great guests: Ed Roberts from Bozard Ford and Troy Blackwell from Spiffy. Greg talks with Ed and Troy about: • Bozard Ford's thriving mobile service fleet of 41 vans and their expansion strategy. • Spiffy's journey to delivering 3 million mobile services across 400 vans nationwide. • How mobile service drives customer retention, with Bozard achieving 80% retention vs. the 30% industry average.
Spiffy Speaks by The Most Unknown Podcast
saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love, brought to you by https://saas.group/, a serial acquirer of B2B SaaS companies. In episode #37, Anna Nadeina talks with Michael, Founder of Spiffy Checkouts, an intelligent checkout page platform. ----------Episode's Chapters-------------- 00:00 - Introduction to Spiffy 05:14 - Transitioning from Services to SaaS 10:01 - The Bootstrap Journey: Challenges and Strategies 15:04 - Ideation and Validating Business Ideas 21:06 - Preparing for Acquisition and Future Goals 24:06 - Understanding Spiffy: Use Cases and Value Propositions 27:00 - Narrowing Down: The Importance of Niching 30:23 - Finding Your Audience: Effective Customer Acquisition Strategies 33:50 - Lessons Learned: Mistakes and Growth in Building Spiffy 38:44 - Hacks for Success: Balancing Work and Creativity Michael - https://www.linkedin.com/in/michaelrhunter/ Spiffy Checkouts - https://spiffy.co/ Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: Twitter: https://twitter.com/SaaS_group LinkedIn: https://www.linkedin.com/company/14790796
On this episode of the Church Revitalization Podcast, Scott Ball, AJ Mathieu, and special guest Derek Maxson dive into optimizing your church website for three key visitor types: insiders, shoppers, and seekers. Learn practical strategies to make your site more welcoming, improve accessibility, and align with Great Commission principles. Plus, discover Derek's expert tips for enhancing your church's digital presence and a special discount for website assessments at Spiffy.church. Read the full show notes: https://malphursgroup.com/268 Get 7 Days FREE of the Healthy Churches Toolkit: https://malphursgroup.com/toolkit Get 50% off a Website Evaluation PLUS Free Training: https://spiffy.church use code PODCAST
Are you looking for some tried-and-true sales and marketing insights to help elevate your own skill set? Then you do not want to miss this episode of The Coaching Equation! Today on the show, we are joined by a special guest, Michael Hunter, the Founder of PersonalBrand.com and Spiffy Checkouts. In an episode bursting with goodness, we dig into Michael's entrepreneurial journey, how to craft irresistible offers in sales and marketing, the inevitable trials and tribulations of being a business owner, and key areas to focus on. Michael also emphasizes the importance of seeking mentorship not just from videos and books, but from hands-on mentors as he unpacks the power of proximity. This episode is loaded with enough information to fill up an entire notebook, so let's dive in!Key Points From This Episode:What got Michael interested in pursuing a journey in digital marketing.How having a commission-only sales job at 17 helped Michael later in his entrepreneurship.He explains how his marketing journey started to unfold.Michael recounts key “forge-ahead” moments along his path.He unpacks the idea of 45-degree angle moves.The moment his focus zoomed in on checkouts and how Spiffy came to fruition.Why mobile optimization of your platform is (still) important.Key points for successful conversion-based optimized checkout pages.Michael's thoughts on what makes for an irresistible offer.The four forces of an irresistible offer. Successfully marketing something that isn't the “instant pill.”What separates the people who build a successful and profitable personal brand from those who don't. Michael shares advice on how to identify the things we should handle ourselves versus the ones we should delegate or outsource to others.The importance of being proficient in the top five skill sets it takes to run your business. Why copyright is the number one skill you should be proficient at (in this industry). He highlights the value of having hands-on, tailored advice from face-to-face mentors.Links Mentioned in Today's Episode:Michael Hunter on LinkedInSpiffy CheckoutsPersonal BrandTony RobbinsBrendan BouchardSpiffy ChecklistSign Up for SpiffyRyan Lang on LinkedInBrook Bishop on LinkedInEmpire PartnersEmpire AcademyThe Coaching Equation Podcast on iTunes
Ever dreamed of turning your expertise into a thriving course or membership? We just had THE absolute Master – Micah Mitchell, Co-founder of Memberium!
Jason talks how to raise venture capital and lessons learned from portfolio companies at Bull City Venture Partners.Jason CaplainJason is a General Partner and Co-Founder of Bull City Venture Partners and has been a venture capitalist for over two decades. Prior to co-founding BCVP, Jason co-founded Southern Capitol Ventures. Previously, he was at Red Hat (NYSE:RHT) in their finance group through the successful IPO in 1999. Before joining Red Hat, Jason was at Harrison Hurley and Company, an investment banking and business-consulting firm headquartered in Providence, RI.Jason is a board member at Levitate and Tiny Earth Toys and serves as a board observer at Spiffy and Viably. Past Board or Observer seats include ChannelAdvisor (NYSE:IPO), Circonus (acquired by Apica), Contactually (acquired by Compass), DoublePositive (acquired by OSG), Etix (management-led buyout), Medfusion (acquired by NextGen Healthcare), ServiceTrade, Synthematix (acquired by Symmx Technologies) and WeddingWire (acquired by Permira).He is also on the Investment Advisory Board for Virginia Venture Partners, consistently the most active seed investor in Virginia. Jason received his BS in Finance from Bentley University. He lives in Raleigh, NC with his wife, son and two daughters. CONNECT WITH USGet Your Weekly EDGE Newsletter. It's FREE.Bottom Line Up Front (BLUF)Brandon writes a weekly email newsletter called EDGE that over 22,000 people rely on for an edge to achieve their best selves in business and life.ContentBrandon writes about what he knows...lessons from a business idea on the back of a napkin to…2x exits, 20+ strike outs, working at two Venture Capital firms, Marketing at America Online, writing a #1 Amazon Best Seller, Podcasting, Angel Investing, 25 years of Marriage, Philanthropy, Public service, Fitness and Peak performance.Who it's forPeople that want to achieve their full potential.Claim your edge with others who have been getting a step ahead. Link to sign up: https://edge.ck.page/bea5b3fda6 A Podcast for entrepreneurs and peak performersPart of the Best Podcast Network: Productivity Podcast, Marketing Podcast, Business Plan Podcast, ...
The Department of Homeland Security last year completed a big project in Manhattan — Manhattan, Kansas, that is. Construction finished, the Science and Technology directorate cut the ribbon to the National Bio and Agro-Defense Facility there. And it came in under budget, which has produced a sort of financial echo. For a review of what it is and why its important, National Bio and Agro Defense Facility Program Manager Tim Barr joins the Federal Drive with Tom Temin. Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The Department of Homeland Security last year completed a big project in Manhattan — Manhattan, Kansas, that is. Construction finished, the Science and Technology directorate cut the ribbon to the National Bio and Agro-Defense Facility there. And it came in under budget, which has produced a sort of financial echo. For a review of what it is and why its important, National Bio and Agro Defense Facility Program Manager Tim Barr joins the Federal Drive with Tom Temin. Learn more about your ad choices. Visit megaphone.fm/adchoices
EP319 - Amazon Q1 2024 Recap http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of GetSpiffy and Co-Founder of ChannelAdvisor as they discuss the latest news and trends in the world of e-commerce and digital shopper marketing. Episode Summary: In this episode, Jason "Retailgeek" Goldberg and Scot Wingo dive deep into Amazon's first quarter results for 2024, analyzing the company's performance in various segments such as retail, offline and online sales, marketplace, AWS, and advertising. They also explore the impact of AI on Amazon's business and provide insights into the company's future guidance for Q2 2024. Amazon Q1 2024 Earnings Release Amazon Q1 2024 Earnings Call Transcript In our latest episode, Jason and Scott cover a range of topics, starting with their reflections on recent events such as May the 4th and Cinco de Mayo. Jason shares intriguing stories from his extensive travels and interactions with listeners worldwide. Scott delves into the intersection of e-commerce and the auto industry, honing in on Carvana. The duo also delves into the U.S. Department of Commerce retail indicators data, shedding light on trends in retail sales and e-commerce growth. The conversation pivots towards Amazon's recent earnings report, contextualizing it within the realm of AI investments by tech giants like Meta and Alphabet, offering valuable industry insights and analysis. The discussion continues with a focus on Amazon's earnings report, zooming in on concerns around AWS amid heightened competition from Alphabet and Azure. The rising trend of AI investments, particularly in data training applications, is explored, alongside the growing popularity of open source AI models due to cost and privacy considerations. Despite a conservative Q2 guidance, Amazon impresses with robust revenue that surpasses Wall Street expectations, particularly in operating income. The retail segment shows exceptional growth, exceeding operating income estimates for both domestic and international divisions. Notably, Amazon's performance in brick-and-mortar stores, spearheaded by Whole Foods, demonstrates resilience with a 6.3% growth rate. AWS stands out with a 17% growth, dispelling market share concerns and showcasing accelerated revenue growth, illustrating Amazon's continuous growth potential and innovation prowess. Scott delves deeper into Amazon's positive quarterly earnings report, emphasizing the remarkable revenue performance, especially in operating income. Insights are shared on Amazon's successful agnostic approach to LLM models and the potential advancements in generative AI. The conversation shifts towards the burgeoning ads business at Amazon, underlining its profitability and future growth prospects. Scot also outlines Amazon's Q2 guidance and the potential impacts of consumer spending patterns on the retail sector, including concerns about changing consumer behaviors and economic pressures shaping market dynamics. Jason complements the discussion with additional perspectives on consumer behavior and economic influences reshaping the market landscape. Furthermore, we embark on a detailed exploration of supply chain logistics, with a spotlight on Amazon's expansion into third-party logistics services, revolutionizing traditional retail strategies by sharing proprietary capabilities for wider adoption. Insights from Andy Jassy shed light on Amazon's logistics business approach. The conversation expands to include how companies like Spiffy are embracing a similar model of sharing proprietary products to drive innovation and revenue growth, showcasing an evolving landscape of retail innovation. The podcast unpacks the complex world of grocery retail, highlighting Amazon's experimental forays like Just Walk Out technology and the Amazon Dash cart, while examining the challenges in delineating Amazon's grocery sector strategy. A comparison is drawn between Amazon's strategies and those of rivals like Walmart and Target, who are adapting their product offerings to match evolving consumer preferences, offering a comprehensive view of the dynamic retail and supply chain management sphere. Dive into our engaging discussion, explore retail dynamics, and keep a lookout for more insightful content. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 319 of the Jason & Scot show was recorded on Sunday, May 5th, 2024. Chapters 0:23 The Jason and Scott Show Begins 2:56 World Travel Adventures 5:53 Commerce Tools Elevate Show 6:53 Jason's World Tour Plans 7:22 Where in the World is Retail Geek? 20:43 Amazon's First Quarter Earnings 23:23 Sandbagging Strategy 26:45 Amazon's Dominance in E-commerce 27:44 Online Segment Growth Analysis 28:53 Offline Store Segment Analysis 31:35 Spotlight on AWS Performance 34:32 Data at AWS 42:02 Gen AI Revenue Growth 46:24 Consumer Pressure 49:56 Supply Chain Evolution 53:46 Leveraging Technology 58:08 Disruption in E-commerce 1:01:54 Amazon's Grocery Strategy 1:05:01 Retail Industry News Transcript Jason: [0:23] Welcome to the Jason and Scott Show. This is episode 319 being recorded on Sunday, May 5th, 2024. I'm your host, Jason Retail Guy Goldberg, and as usual, I'm here with your co-host, Scott Wingo. Scot: [0:37] Hey, Jason, and welcome back, Jason and Scott Show listeners. It's been a while, but first, happy Cinco de Mayo, and also a belated May the 4th, Jason. Did you have a good Star Wars day? Jason: [0:49] I did. I did. I feel like Star Wars Day always makes me think of the podcast because I feel like we have spent many of them in my latter life together. Scot: [1:01] Yeah, absolutely. Any exciting new Star Wars experiences or merch? Jason: [1:08] No, I understand you got some vintage merch. merch. Scot: [1:13] It's not, but they, back when I was a kid, you would go and if you went every week to, I think it was Burger King, you would for the, I think it was Empire. I have the Empire right here. So definitely Empire, but you would get a glass. Now it turns out these were full of lead paint, which would kill you, but that was the downside. Jason: [1:32] Not recommended for drinking. Scot: [1:33] You got a very, yes, I never, being a collector, I never drank out of them. So that's good. Jason: [1:37] Saved your life right there. Scot: [1:38] Yes, but I did drink out of the Tweety Bird. So that me, me. I'm sure I got some yellow lead paint from a twitty bird glass. Anyway, so they came out with a Mandalorian kind of homage to those glasses and they were at the Hallmark store of all places, not where I usually hang out, but I got to go to a Hallmark store and the little ladies that worked there were, I wish them all an awesome May the 4th. And they looked at me like I was from another planet and it was hilarious. My wife's like, stop, they don't know what you're doing. Jason: [2:07] Wait, they didn't have a big May 4th section in the Hallmark store? Scot: [2:11] They did. The little ladies didn't know. Jason: [2:13] The overlap of people that still buy Papyrus cards and celebrate May 4th is probably not great. Scot: [2:21] It was very humbling. It was a humble May the 4th, but I got my glasses and I was happy. I'm happy for you. And then tonight we had tacos for dinner, so I'm hitting all the holidays. Jason: [2:30] I feel like we should have tacos for dinner every night, whether it's Cinco de Mayo or not, but I'm i am happy for that. Scot: [2:35] We do have a lot of tacos but this was a special single denial edition. Jason: [2:42] Well, very well done, my friend. Scot: [2:44] Thanks. Well, listeners of the pod have been all over me. They're like, why aren't you recording? And I said, it's not me. It's Jason. It's Jason. Because you have been traveling Scot: [2:55] the earth, spreading retail geek goodness. Tell us, we are way far behind on trip updates and all the different countries. It's like you're playing, do you have like a little travel bingo where you're just like punching, what is it, 93 countries? Jason: [3:09] I do. They call it a passport. Oh, nice. Yes. Scot: [3:13] That, uh, little book that you get to carry. Yeah. Jason: [3:15] Yeah. Yeah. Yeah. I have been on a lot of trips and it sounds like you and I may be telling complimentary lies because I also, I've had an opportunity to meet a lot of listeners in the last, we'll call it seven weeks and which they're always super nice. And it's always super fun to talk to people. And obviously they're, you know, strangers recognize my voice in line at Starbucks at all these e-commerce shows. And then we strike up a conversation. And then the next question is always, where the heck is Scott? Because they're always disappointed to meet me and not you. And now the new thing is, and why aren't you producing more frequent shows? And my answer is always that you're dominating the world at Get Spiffy and that you're too busy. Scot: [4:00] Uh-huh. I see. Okay. Jason: [4:02] Well, we're both very busy. Scot: [4:05] You're traveling more than I am. I'm busy washing cars. Jason: [4:08] Yes. I think both are fairly true, but I did finish a grueling seven-week stint where I got to come home a couple of times on the weekends, but I basically had seven weeks of travel back to back. In my old life, that would not have been that atypical, but post-pandemic, The travel has been a little more moderate. And I have noticed that I have my travel muscles have atrophied and I don't really want to redevelop. Jason: [4:35] So the seven weeks was a lot. Please don't ask me for trip reports for all the commerce events because I kind of can't remember some of them. They're all a little bit of a blur. But I was at Shop Talks, I think, since the last time we talked, which is, of course, probably the biggest show in our industry. And that was a very good show. I did get to see a lot of our mutual friends and a lot of fans of the show there. So that was certainly fun. And maybe in another podcast, we can do a little recap of some of the interesting things that came out of Shop Talk. I did produce a couple of recaps in other formats for work clients, so we could certainly pull something together. I also went to a vendor show. One of the e-commerce platforms out there is called Commerce Tools, and they had their annual customer show, which is called Elevate in Miami. So I got a chance to go visit there. They're one of the commerce platforms that I would say is winning at the moment in the kind of pivot away from the old school monoliths to these new sort of SaaS-based solutions. And commerce tools in particular are kind of pioneers in pushing this actual certification around a more modern earned stack that they they coined mock. And I think I think we've had Kelly from from commerce tools on the on the podcast Jason: [5:51] in the past to talk about that. But that was a good show. I got to meet a lot of listeners there. And a funny one, several listeners were like. Jason: [5:59] I would apologize for the, the, our publishing schedule lately. And they're like, I'm cool with it. I like that. Like you don't do a show if there's not something worthwhile. And then, you know, when I do get a show, it's like a treat. So I don't know if they're being honest or not, but that made me feel a little better about some of our, our, our Tardis shows lately. So those, those were good events. I also spent a week in India with some clients and that super interesting, a lot of commerce activity going on there, a lot of different market dynamics than here. So that's kind of intellectually pretty fun to learn about and see what's working there that might be working here or what, you know, why things tend to play out differently there. So that's interesting. And then I have a lot more international trips booked right now. Jason: [6:48] So coming up, I'm going to Barcelona, London, Paris, and Sao Paulo. So if anyone either has any favorite retail experiences in any of of those cities, please send them my way. I'll be doing store visits in all those cities. And if you're based in any of those cities, also drop me a line. Hopefully we can do some meetups while I'm out there. Scot: [7:07] Cool. It's Jason's world tour. You can do a little pod while you're there. Jason: [7:12] We have done a bunch of international pods in the distant past. I remember hotel rooms in South Korea and all over the place, Jason: [7:19] Japan that we've, we've cut shows from. So, so totally could. Scot: [7:23] Yeah. We'll have to do it. Where in the world is retail geek? That could be the theme song. I just sampled that. Jason: [7:30] Yeah. So besides cleaning the world's cars, what have you been up to, Scott? Scot: [7:35] Well, it's kind of funny. My worlds are colliding. So a lot of the analysts that you and I know from the e-commerce world are creeping into the auto world and their gateway drug is Carvana. So in the world of retail, we have Amazon, obviously. Well, Carvana is kind of Amazonifying used cars. They had a bit of a drama kind of situation. They were the golden child of online cars. And then they totally pooped the bed. They did this acquisition. They loaded up with debt. And then after, I think it was 21. So they had a good COVID. They surged. And then the debt got in front of them. Used car prices bop around and they kind of like got in an open door situation where they had bought a lot of cars for more than they were worth suddenly. And then they plummeted and everyone thought they were going out of business, but they have had a resurgence. So it's causing a lot of the internet analysts to now pick up auto tech or mobility or whatever you want to call it. So it was fun. I got to do a live chat with Nick Jones. He's been a friend of the show. I don't think we've had him on due to some compliance stuff that his company has rules around, but he's at this firm JMP and it was kind of wild to talk about, with someone about both Amazon and what we're doing at Spiffy, which is basically a lot of Amazon principles applied to car care. So it was interesting to have someone reach out and say, hey, I think this is a thing. And everyone tells me I should talk to you about it. And I was like, oh, yeah, I would love to. So it's kind of fun. Jason: [9:01] That's very cool. And isn't it also a thing, I think half the vehicles on the road are now owned by Amazon. So I assume that's an overlap too. too? Scot: [9:09] Yeah, not half, but a lot are. The number of last mile delivery vehicles are very, very large. And we work with a lot of them, so it's kind of fun. I started spiffy somewhat to get away from Amazon and still all I can talk about. Nope. So embrace it. I love Amazon. Love me some Amazon, Jason. Jason: [9:29] I'm glad you do. I love them too, but I feel like I spend most of my career You're unsuccessfully helping people compete with them. Scot: [9:38] Hey, got to play one side of the coin. It's a gig. You're going to be more like them or how to fight them. Jason: [9:43] It's a gig. It is indeed. Yeah. Scot: [9:46] Cool. I thought we are going to talk about some Amazon news. But before we jump in, you have done your magic with your data analysis interns. And I'm sure there's an LLM and an AI thrown in there. Let's start with some of the things you're seeing in commerce trends from the data that's out there. Jason: [10:07] Yeah. So as everyone knows, I have a little bit too much of an infatuation with the U.S. Department of Commerce retail indicators data. And these guys, you know, publish monthly estimates of retail sales in a bunch of categories. And, you know, we've talked about this many times on the show, but broadly over the last several years have been really interesting in retail. 2020, 2021, and 2022 were the greatest three years in the history of retail. Like we mailed like $6 trillion in economic stimulus. People didn't travel or go to restaurants as much. And so we sold way more goods than ever before. And so those three years, retail grew respectively at like 8%, 14%, and 9%. The 20 years prior, retail averaged about 4% a year in growth. So normally pre-pandemic, you'd expect 4% growth. We had these three, you know, wildly pandemic influence years where we grew really fast. And then last year we finished a little below 4%. So, so we were around, I want to say it was like 3.6%. So it was growth. It would, it would have been in line with pre-pandemic growth, but it certainly felt like a significant deceleration from those heady pandemic years. And so, you know, people are super interested to see how does 2024 play out? Does it? Jason: [11:32] Kind of return to pre-pandemic levels, like what is the new normal? Jason: [11:37] And we now have the first quarter's data from the U.S. Department of Commerce, and I would call it kind of a mixed bag. If you just look at the raw retail data that the U.S. Department of Commerce publishes, they're going to tell you that retail grew in the first quarter 2.8%. So that's a little anemic, right? Compared to historical averages, that's not a great growth rate. Most of the practitioners that follow this podcast care about a particular subset of retail that the National Retail Federation has dubbed core retail. And so the National Retail Federation pulls gas and automobiles sales out of that number. And gas is a decent size number and it's very volatile based on the commodity prices of gas. And auto is a huge number that has, as you're well familiar, its own idiosyncrasies. And so that's how they justify taking those two out. And if you take those two out and you get this core retail number, retail in the first quarter grew 3.9%. So kind of to align with how the NRF talks about retail, we'll say Q1 overall was 3.9%, which is very in line with the pre-pandemic historic average. So disappointing by pandemic standards, but kind of traditionally what we would expect. Jason: [13:05] What is unique in that number is. Jason: [13:09] That it's very bifurcated. There are clear winners and losers, both by categories and specific practitioners. So if you break down the categories, e-commerce is the fastest growing chunk of retail. I'm sure we'll talk more about that. Restaurants were the next fastest growing categories. And categories like mass merchants and healthcare providers outperform that industry average, every other segment of retail underperformed the industry average. So things like furniture stores did the worst, building materials did really poorly, gas stations did very poorly, electronics did poorly, and side note, electronics have been the worst performer since the pandemic, which is kind of interesting and challenging. So you've had this weird couple categories doing really well, a bunch of categories doing really poorly. And then within the categories even, if you look at the public company's individual earnings calls, what you tend to see is a couple of big players performing really well in overall retail, that's Amazon and Walmart. And then a lot of other retailers really struggling. So that even that's like in general merchandise, it's Amazon and Walmart that are lifting the boats. And it's folks like Target traditionally that have performed really well are actually struggling at the moment. So the average is kind of hard to follow at the moment. Jason: [14:37] But that is kind of how things play out. And then we have some preliminary e-commerce data, but the actual Q1 e-commerce number that the U.S. Department of Commerce publishes will publish on May 17th. So that's 12 days from now. Jason: [14:53] And crunching the numbers that we have available at the moment, that growth is likely to come in at somewhere between 8% and 10%. I'm guessing more like 8% or 9% growth. And so that also is twice as good as overall retail, and it's more than twice as good as brick-and-mortar retail. But that is noticeably slower than the historic e-commerce growth rates pre-pandemic. So kind of file those two numbers away. The overall retail industry is growing at 3.9%. The overall e-commerce industry is growing at about 9%. And then we have our friends at Amazon that dropped their earnings announcement just before May 4th so that they could celebrate May 4th, I think. Scot: [15:39] Yeah, yes, that's a good setup. And without further ado, let's talk about Amazon's fourth quarter. It wouldn't be a Jason Scott show without a little bit of... Scot: [16:01] That's right. On April 30th, Amazon announced their first quarter results. And the setup coming into these, so you had the data you talked about, but like to drill in a little bit. We had Meta, the artist formerly known as Facebook, and Alphabet, the artist previously known as Google. They announced and they both basically told Wall Street, AI is the cat's pajamas and we're going to spend anywhere between $10 and $40 billion of capital expenditures on it, meaning NVIDIA chips. So it turns out the way to play all this is basically buying NVIDIA. So hopefully you bought some NVIDIA stock. Maybe this is not a stock recommendation or when it's too late, so... And also don't take stock recommendations from podcasters. Anyway, so there was all this angst and people were a little freaked out coming into the Amazon results because Meta was down like pretty substantially, 20 to 30 percent. And Alphabet was also up substantially. You also had Microsoft come in there and they really crushed it. Their Azure is really lighting it up with AI. And they announced that they were going to invest a lot. And there's this rumor that a $100 billion project, it's got a name like Starship or something, but it's not Starship. Spaceship? Stardust? I don't know what it is. But it's going to be this mega data center, and they literally can't find a place to put it because it's going to consume so much power. So they're going to have to maybe build a nuclear plant next to it or some wacky thing. Scot: [17:31] Anyway, that was the setup. up. So coming in, Wall Street was very, very concerned about Amazon's AWS division, which is their cloud computing. Because if Alphabet is building out their infrastructure, and so is Azure, that's the two biggest competitors for AWS. And is AWS getting its fair share? And is it going to announce that it's going to have to go build some $40 billion kind of a thing? Also, another Another thing, and I'm kind of curious on if you're seeing this with your clients, but in the, I follow this, you know, the AI, you can't do much without seeing AI everywhere. But the part I'm most interested in is what are big enterprises spending money on? This is like your Fortune 500s. They're all experimenting and really getting into it. And where they're finding a lot of good use cases is training on their data. So they'll say, you know, hey, I'm Publisys. How many documents do you think are inside of Publisys? I don't know, 8 trillion documents. Documents and you know wouldn't it be helpful just the ones I created and who is this retail geek and he's he's created uh you know 90 of those and you know so you know imagine you're starting new at publicists you're gonna be like where do I start going through some of these documents for us and if you had a chat bot that was like hey I've read all that you know I can navigate you through everything that's been published or you know whatever I'm certainly you. Scot: [18:50] Providing a very big metaphor, certainly be more divisional and all this kind of stuff. But that's where big companies are spending the bulk is they're taking their data in whatever format it's in, be it a relational database, a PDF, whatever it is, they're trying to train it. They don't want it to go up into the, they don't want to train the LLM so that other people get the benefit of that and can see any confidential data. So that's really important. So it needs to be gated in these types of things. Because of that use case, open AI is not great because people are very worried. A, it's very expensive and it's only an API. So OpenAI hosts itself and you call it through an API. Scot: [19:25] Those API calls are very expensive. They're getting, as OpenAI has gotten more popular, there's more latency. It's taking forever to get answers out of this thing. And a lot of people are very concerned that even though there's ways to call the API such that it's in a window and not being trained, that maybe it leaks in there. So because of all these elements, the open source models are becoming very popular. And right around the time Meta announced, they announced their Llama, which has become quite popular. And what's nice is you can host it wherever you want. And it's kind of like WordPress, where if you are a serious WordPresser, you can host it somewhere yourself, and you can kind of understand that. Otherwise, there's other people that will host it for you. But it has the nice feature of you're just getting the weights and whatnot, and it's it's pretty clear, it's pretty obvious, it's not training itself on your data. So a lot of people like it because it's quote unquote free. It's not an API usage based. It's a pay once to set it up, pay for some resources type thing and you're done. And it's also not going to train on the data. That's one of many. There's probably 10 or 20 pretty commercial grade open AIs out there. Scot: [20:38] Okay. So that's kind of the setup to get to the earnings. things. So from a big picture, this was a really good quarter. Asterix, the guide made Wall Street a little bit nervous. So- Scot: [20:53] And one of our research analysts just said it's Stargate, which is also a sci-fi series. They must have that on Prime Video or something. There's probably some callback there. Scot: [21:01] So they beat for the quarter Q1, but then they also kind of tell you what's going on the next quarter. Amazon doesn't provide fully your guidance. They just kind of give you a snippet. So when they report one quarter, a quarter, they then tell you what they think the next quarter is going to do. So Wall Street got a little bit ahead of its skis, and the guide for Q2 was below what Wall Street wants. So it wasn't what we'd call a beat and a raise, which is the current quarter was a beat and the next one they increased. It was a beat and a guide down. So that probably tampered Wall Street. But ever since Jassy came in, Andy Jassy, this has been his MO is to be pretty conservative because Wall Street's very much an expectation engine. And the more, if you can beat and tamp down expectations, it makes it, it's a little bit rougher in the short term from a stock price, but it makes next quarter better and then so on and so forth. So it's a smart way to manage the long-term vibe of the stock, the mindset, the expectations around your stock. Okay. So revenue came in at $143 billion versus Wall Street at $142. So pretty much in line. But most importantly, where Amazon really threw people off was on operating income. Yes, Amazon is profitable. This is the proxy for operating income. True Amazonians would tell you, no, it's cashflow. We can go into that, but this is kind of the way they report to Wall Street. So this is kind of the standard operating system, if you will. So this is what we're going to use, but it's a proxy for cashflow. Scot: [22:28] That was 15 billion for the quarter and Wall Street expected 11. Well, you know, 4 billion on a world of 143 doesn't sound like much, but between 11 and 15, that's a very material beat. What is that? Like 38%, something like that. Scot: [22:44] So that was a really nice surprise. And, you know, Amazon goes through these invest and harvest periods and everyone's been feeling like they're going to be back in investing which would mean they're going to start lowering operating income as they invest but it's actually kind of beating expectations, also this is the fifth quarter amazon has come in at the high end of its guidance or above its guidance since basically you know on operating income and that corresponds with when jassy came in so this is his mo right now is to kind of like beat and lower beat and lower you know exceed expectations tamp them down not get not get ahead of his skis and it's working really well. Jason: [23:24] Sandbagging for the win. I like it. Scot: [23:26] Yes, it is. Having run a public company, this is a lesson I learned painfully. So that's something we can talk about over beer sometime. Jason: [23:33] I will book that date. Yeah. And the retail business sort of followed in line with that. They had like some nice growth, but like the real standout number was the improvement in margins and the significant positive operating income from the retail segment. So I think the actual operating income from U.S. Retail was like $5 billion and the Wall Street expectations were 4.3. So again, that was another strong beat. Total revenue, which revenue is not the same thing as retail sales, as we've talked about on the show many times, that we would use GMV as a proxy for that. But revenue was $86.3 billion for the quarter, which I think was in line with the analyst expectations. Jason: [24:27] And I think this was the largest operating income that Amazon has ever reported for the retail business. So that was super interesting on the domestic side. Traditionally, domestic has done pretty well and international has been a money loser because, you know, they've been less mature. they've been investing a lot in growing international and they haven't had the same kind of margins. This was the first quarter that they reported positive operating income for the international division. So that's another super encouraging sign for investors that maybe they've kind of passed that inflection point on a lot of their international investments that they've made in the EU and Japan and the UK, which reminds me is not part of the EU anymore. Jason: [25:13] So so they kind of beat beat international expectations across the board on income. Revenues were lower. So revenues were like thirty one billion dollars, which was below expectation. Jason: [25:25] But they they earned like nine hundred million in operating income. And I want to say the the the Wall Street expectation was like six hundred million. So so again, like a 30 percent beat, which is pretty, pretty darn good. Good. They also, a bunch of analysts have, you know, taken these revenue numbers and they try to back into a GMV number. And I would say the bummer at the moment is there's a fair amount of variance in the estimates, like different analysts have different models. So I have kind of been putting to a model of the models together and trying to kind of find a midpoint. And like Like based on that, the Amazon's GMV globally probably went up 11.5% for the quarter. So if you're comparing this to other retailers or the U.S. Department of Commerce number, overall GMV went up 11.5%. The U.S. was stronger. So the U.S. probably went up at 12.2%. So again, we talked about core retail was up 3.9%. Well, Amazon U.S. GMV was up 12.2%. So, you know, three times faster growth than the retail industry overall. Jason: [26:39] And again, Amazon is mostly e-commerce, very little brick and mortar, Jason: [26:44] which we'll talk about in just a minute. But even if you're comparing Amazon to that e-commerce number, if e-commerce comes in at 8% or 9% and Amazon's at 12%, they're by far the largest e-commerce player out there and they're still substantially outgrowing the average, which, you know, is very impressive and should be very scary to every other competitor out there. Jason: [27:08] One analyst kind of put together an estimate of what they thought the earned income contribution from Amazon was for retail and ads together, pulling AWS out. And they had it at $27 billion in earned income if Amazon was just a retail with no AWS. And that puts them right in the ballpark of Walmart that spent off about $29 billion in earned income or operating income. I keep saying earned, but I mean operating income. So, so that is all pretty impressive and simultaneously super scary. Jason: [27:45] Scott, did you drill down into the online segment at all? Scot: [27:49] Yeah. And, you know, what I would tell listeners is picture a block diagram where you have this big, big rectangle, that's the whole Amazon entity. And, you know, so what we're going to do is talk about the segments. And the first segment is the biggest one, which is the retail business. And that, that's what you just. Jason: [28:04] Biggest and best. Wouldn't you say? Scot: [28:06] Coolest. Jason: [28:07] Coolest. All right. Scot: [28:08] Cool. Okay. Yeah. Yeah. Okay. I'll, you know, I don't know. Jason: [28:11] It is for you. Scot: [28:14] Um, I think the whole enchilada, I like the, the way they do this and I'm trying to replicate it. It's 50. We'll talk about that in a second. The, so then the, you know, so then another segment is AWS, another segment, I think marketplace should be in some segment, but they don't break it out. So it's just kind of in kind of hidden inside of the blob that is retail. So we tease some of that out here on the show. They purposely hide it in there. So no one knows how awesome it is, I think. And then they've got AWS ads and a couple other things, but we'll talk about this. So as you dig into the retail business, there's a couple of ways to look at it. You can look at it by domestic and international, which Jason just did, Scot: [28:50] or you can look at it by online and physical store. So the online biz grew 7% year over year, which if I remember your stats, well, you don't have it until may 17th so on may 17th we'll be able to know how that compared but probably the one you can compare is the offline biz which is the the store comp that they have, And Jason, you saw on that one, what'd you see? Jason: [29:16] Yeah, so physical stores grew 6.3%. So again, like, you know, when we say all of retail grew 3.9%, a big chunk of that's e-commerce. Brick and mortar probably grew at like two to 3%. So Amazon's brick and mortar growing at 6.3% is actually super impressive. And it's kind of interesting, you know, for several years, Amazon has had experiments in a bunch of retail formats. So they've had these Amazon Go stores, stores. They had Amazon five-star stores. They had bookstores. They had a fashion store. They're trying all these things. And of course, the biggest chunk of their stores is they own Whole Foods. And so offline stores for Amazon was kind of a mix of all these different concepts. In the last couple of years, they've kind of cleaned house and gotten rid of all those concepts. And so, you know, nominally there's a few of their own grocery stores called Amazon Amazon fresh open, but the vast majority of online offline retail for Amazon is, is Whole Foods. And for it to be growing at 6.3% in the current climate is, is a really good sign for Amazon. And, and I would say somewhat impressive, you know, on the earnings call, they, they announced that they're working up a new format for Whole Foods, which is a smaller format store that's It's going to open in Manhattan. So I have that on my ticker file to go visit when that's open. Jason: [30:38] You know, the whole grocery space for Amazon is super interesting, but maybe we'll talk about that a little bit more later. But I will call out, they did launch a service that there's been some controversy over. They launched a $9.99 a month grocery delivery service, which essentially lets you have all you can eat free grocery delivery to your home for an incremental fee of $9.99. And they're spinning that as, you know, a cool new grocery service and enable more people to shop for groceries online. And there are a lot of articles about it, like. Jason: [31:13] They used to have free grocery delivery included in your Prime membership, right? And so they've kind of like, I look at the big arc of all this and say, there used to be a lot more free services in Prime that they've kind of peeled out. Then they started charging for, and now they'll let you get it free again for another $120 a year. Jason: [31:32] So interesting things happening with grocery that we could probably talk more about later. But I'm kind of eager to dive into some of these other businesses like AWS. Scot: [31:42] Yeah. So that's the one that everyone was really waiting on the call to hear how it went. And good news, AWS exceeded expectations. Everyone thought it was going to grow 14% and it came in at 17%. And if Wall Street likes, they like a lot of things, they like beating expectations, that's important to them. But their favorite thing is ARG. And that is not a pirate day thing, ARG. It is Accelerating Revenue Growth. Wall Street loves that more than anything. And that's what they delivered for both the ads and the AWS part of the business. And what that means is that as the law of numbers kicks in, so back on the retail business, the only time we see that accelerate is in the fourth quarter and that seasonal acceleration, right? We've gotten used to that for decades now. It always happens in the fourth quarter and whatnot. So it's what you would expect. But this is quite unusual for a relatively mature business. This thing's $25 billion a quarter. So this is a $100 billion business that accelerated. And so that tells us that there is a lot more wood to chop here. It has not gotten near its addressable market. And it really allayed fears that they were losing massive market share because they're, quote unquote, behind on AI to Azure, which is Microsoft offering, and then the Google hosting solution as well. Scot: [33:05] That does not seem to be the case. So they did very well. So they came in at $25 billion and Wall Street was expecting $24.6. So that was really, that accelerating is what really made everyone very happy. And then the operating income came in at $9.5, way ahead of Wall Street at $7.5. So another pretty material 20% beat on this component at the bottom line. And this is really interesting. There was some really good language around this. And this has been Jassy's statement all along, and it's coming true. His early Amazon's early play was we're going to be agnostic on models and it's kind of like bring your own model we'll work with anything now with open AI they're not going to ever host open AI but they'll they're not going to stop you from working with it and then they for these open source ones they've made it very easy for you to spin up an AWS instance throw a little llama in there and I would make a llama noise if I I knew what they said I guess they make like a sheep sound. So you throw a little alarm in there and it does its thing. And, you know, the benefit of them being agnostic on these LLMs is most likely they have some or all of your data, right? Because they've been at this so long that if you're doing cloud computing versus on-prem, most likely a lot of, if not all of your data is in AWS. Extracting that data, you know, imagine you had terabytes or or what's the biggest, Scot: [34:31] bigger than terabytes? I always forget this one. Jason: [34:33] Petabytes. Scot: [34:34] Petabytes of data at AWS. They literally have a product that they can send a truckload of hard drives around and get your data. That's how much data there is that you could never push it across the internet, that there's so much data. So if they have that data and that's what you want to train on, you don't want to have the latency of the internet between your data and the training. So you'd really need the LLM to operate near your data. And this is what they predicted two or three years ago, kind of around the, the, the launch of chat gpt when all this stuff really started to accelerate and it's coming true so everyone feels a lot better about that then their body language this time a lot of times they were kind of like this is what we're doing and we're pretty sure it's going to work now they're like it's working and people really felt relief around this because everyone there was a set of people that believed it but then you know open ai's pitches nope our lm is going to be we're spending, billions of dollars we're going to be so far ahead none of these open source things are going to keep up. If you don't have us, you're going to be so far behind, you'll be like playing with crayons and everyone's going to be playing with quill pens. Scot: [35:42] So it was really good to see that this is not what's happening, that people are embracing, enterprises are embracing these open source models. They are in the same zip code performance-wise from results and much cheaper than OpenAI's offerings. And what Amazon said specifically was very positive around what is It's kind of abbreviated Gen AI for generative AI. And it's kind of a way to encapsulate this. And they said that it already is a multi-billion dollar run rate business. And you always have to parse what they say. So multi-billion can be anywhere between 1 and 9.9, right? And you'll see why I drew 9.9 there. Scot: [36:25] And inside, as part of that big AWS number, and they believe it can be rapidly tens of billions. Billions so they're basically saying it's not double digit billions so it's a single digit million which is where i get one to nine point nine but they basically hinted that that it is growing so rapidly inside of there that it's gonna be tens of billions and this is why they saw accelerating revenue growth which made everyone happy it wasn't just people you know moving some more you know loads on or something boring loads around relational databases or something it was the juicy ai stuff so this got everyone so lathered up that three analysts did price increases and they cited that this was one of the reasons the biggest price increase was from sig susquehanna and they put the price up to 220. At the time all this happened the stock was at 175 and today it's around 185 so it's been up nicely but 220 is a pretty big big you know even. Scot: [37:20] From where they expect that's where they're thinking i think most these guys look at a year to two years as a time horizon on these prices so and that's the the high i have you know again there's a wide range some people think it's going to go down some people think it's over price so go do your research this is not a stock recommendation but i just thought it was interesting that people get really really excited by by this whole gen ai largely the body language that, and it's, Amazon doesn't pound their chest much. So the fact they were, was kind of a new, new way of managing Amazon and Jassy's pretty conservative. So he must've felt pretty good about it, but also that they needed to ally, allay, allay, allay, whatever the right word is, get rid of these competitive concerns everyone's been talking about. Jason: [38:05] Yeah. It feels like a pretty big prize out there. Jassy and the whole team always talk, Just AWS, even before you get to Gen AI, they always remind everyone, hey, 85% of the workloads are still on-prem. So like this, as big as AWS looks, if the long-term future is 85% of the workloads are on the cloud and only 15% are on-prem, there's a lot of headroom still in AWS. And then, you know, you add this new huge demand for AI on top of all that. And like this, it's almost a limitless opportunity. And I want to tie the AI back to retail, though, for just a second, because there's another bit of news that I haven't seen covered very much, but is super interesting to me. Jason: [38:51] There's a particular flavor of AI out there, a subset of generative AI that's now being called agentic AI. And that's sort of a clever amalgamation of agent-based AI. And there's a very famous AI researcher, this guy, Andrew Ng. He's the founder of Coursera. He's done a bunch of things. He was the head of Google Big Think, which was one of the first significant AI efforts. And I want to say he was like on People Magazine's 100 most interesting people list in like 2013 as an AI researcher. So the dude's been around for a long time. He is one of the biggest advocates for this agentic AI. And the premise is that if you just ask an LLM, you take the best LLM in the world, and you ask it to do something for you, that's called zero shot. You give it an assignment, and you take the first result you get. It's a zero shot. You get pretty good results. But if you... Jason: [39:53] Turn that, that LLM into multiple agents and break the task up amongst those agents and potentially agents even running on different LLMs, you get wildly better results. Jason: [40:05] And so his, his research kind of showed that, Hey, if, if Jason goes write a PowerPoint presentation for his client, explaining what's going on in commerce. And I just give that to the turbo version of ChatGBT 4, I'll get a pretty good deck. But if I say, hey, I want to create four agents. I want to create a consultant to write the deck and a copywriter to edit the deck and an editor to improve the deck and three people to pretend to be mock customers to poke holes in the deck and have all those agents work on this assignment. I could give that assignment to chat gbt 3.5 and it would actually output a better work product than the the newer more advanced model was by by breaking the job into these chunks and so in retail you think about like this is the idea of assigning higher level jobs to shopping right so instead of saying like going to amazon and saying oh now it's a ai-based search engine and i'm going to type a long form query into search and get a better result. Jason: [41:09] The agentic AI approach is I'm just going to say to Amazon, never let me run out of ingredients for my kids' school lunches. And the agent's going to figure out what is in my school lunches and what my use rate is for those things and what weeks I have off from school and don't need a school lunch. And it's just going to do all those things and magically have the food show up. And this is a long diatribe, but the reason it's relevant is is this dude, Andrew Ng, was named the newest board member at Amazon three weeks ago. Scot: [41:40] Very cool. Jason: [41:40] I did not see that myself. Yeah. And so if you're wondering where Amazon thinks this is going, like this, in my mind, ties all this tremendous opportunity in generative AI and the financial opportunity in AWS directly to the huge and growing retail business that Amazon runs. Scot: [42:02] Very cool. Oh yeah. I had not seen that. So maybe Wall Street picked up on that. I'm sure. And maybe that was another part of the excitement. Jason: [42:09] Yeah. But all of that is just peanuts compared to the real good business in Amazon, which is the ads business. So again, you know, Amazon used to, to obfuscate their ads business. They've for a number of quarters now had to report it as earnings because it's in their earnings separately, because it's so material. And it was another good quarter for the ads business. It's hard to say whether it's actually accelerating growth or not, because the ads business is very seasonal. So the ad business grew 24.3% for the quarter versus Q1 of 2023. Q4 grew faster. So Q4 grew at 27%, but the 24% growth is much faster growth than other... Q1 year-over-year growth rate. So however you slice it, it's a good, robust growth rate. If you add the last four quarters together, you get $29 billion worth of ad sales. There's lots of estimates for how profitable ad sales are, but there's no cost of goods for an ad, right? Jason: [43:13] And so it's very high margin. So if you just assume, I think 60% gross margins is a very conservative estimate. But if you assume 60% gross margins, that means the ad business spun off $29.5 billion of operating income over the last 12 months. And to put that in comparison, AWS is big and profitable as it is, twice as much revenue at over $100 billion now, but it spun off like $23 billion in operating income. So the ad business is a much more meaningful contributor to Amazon's profits than even AWS. Jason: [43:51] And another way I've been starting to think about this is what percentage of the total GMV on the Amazon platform are the ads? And they are now 6.5%. So that's a very significant new tax. You know, as Amazon has hundreds of millions of SKUs available for sale, no one's ever going to find your SKU or buy it if you don't do some marketing on the platform for that SKU. And that's this 6.5% tax that Amazon's charging. And in the same way we said, hey, AWS is a really robust business. And then there's this thing called generative AI that can make it even huger. All of this ad revenue we're talking about is really coming from their sponsored product listings, which is like basic search advertising on the retail platform. Last quarter, Amazon said, by the way, we have this huge viewership streaming video service called Amazon Prime. And we're going to start putting ads in the lowest tier version of Amazon Prime. So unless you want to pay more, you're going to start seeing ads on Amazon Prime. And that's another huge advertising opportunity that hasn't been very heavily tapped yet. So the analysts are pretty excited about the upside of Amazon potentially tacking on another $6.5 billion in Prime video ads onto the $50 billion of search ads that they already have. Jason: [45:11] And so ads are a pretty good business to be in, which is why every other retailer is trying to follow suit with their own sort of version of a retail media network. Scot: [45:22] Cool. I imagine you get a lot of calls to talk about that. Jason: [45:25] Oh, yeah. I actually, I'm sick of talking about it. So one nice thing about working at an ad agency is there are now thousands of other experts. You know, I was one of the early guys in retail media networks. Now there are thousands of other experts that are way more credible than me. So I don't have to talk about it quite as much, but it still, still comes up in every conversation. Scot: [45:43] Very cool. All right. So then that was the basic gist of the corridor from a high level. And then it came to the what's going on in Q2. So that did come in lighter than folks expected, as I said, and they guided the top line to 144 versus 149. Let's call it 146 and change at the midpoint. They always do this range kind of thing when they're doing their guide. And Wall Street was at 150 consensus. So, you know, a tidge below two or three percent below where they wanted. But the operating income guide was above Wall Street. So they're kind of, we'll take it. Como si, como sa. Scot: [46:21] So that was, you know, I think Amazon tapping things down. Yeah. Now they did talk a lot about consumers being under pressure. So they said in the, it wasn't in a Q and a, it was in the prepared remarks and Jassy said it, which is kind of like the more important stuff. And I will say it's really nice to have the CEO of Amazon back on these calls because Bezos basically ditched them after, I don't know if, I think he came the first two quarters back in 97 but i honestly can't remember but he has not gone to the calls and jassy's been to them all so it's really nice to hear from the ceo and he answers very candidly i feel you know he doesn't feel as kind of like robotic as many ceos when they get on here because it is a stressful thing that you're going to say something wrong, but there was this exchange well first of all he he in his prepared remarks he talked about. Scot: [47:12] I forgot to put the exact language, but he said, we're seeing a lot of consumers trade down. So they're seeing, you know, we're seeing this in the auto industry. Tires is this huge thing where it's under a lot of pressure right now because people are just waiting. So there's a lot of this, you know, it's not showing up in the data that I've seen, but there's, you know, maybe the inflation data, but not the GDP and some of the other unemployment data. But it feels like the consumer is under a bit of pressure here, and they talk about that a lot in the prepared remarks. So I thought our listeners would find that interesting. Jason, before I go into this longish little thing that I wanted to just cover, what do you, did you pick up on any of that consumer stuff? Are you hearing that? Jason: [47:55] Oh, yeah, that's very common. And remember, in the beginning, I mentioned that there's this weird bifurcation that some retailers, even in categories, are doing well and others aren't. And some categories are doing well and others aren't. That's super complicated to get to the why. But the most obvious why is that consumers feel like they're under a lot of economic pressure and are trading down and are deferring certain types of purchases. The easiest way to see this is own brands and private label sales going up and, you know, national brand sales stagnating, see things like chicken protein going up and beef protein going down. You know, there's lots of examples out there, but the retailers that are best able to follow the consumer as she trades down are tending to do well. And the retailers that only cater to the luxury consumer, the super luxury is still doing fine. They're somewhat insulated. But the folks that haven't been as able to cater to the value consumer as much have struggled more. And the non-mandatory categories have struggled more. So Andy's comments exactly mirror what we're seeing going on in market dynamics and what other retailers are saying in their earnings. It is slightly weird because if you just look at the macros. Jason: [49:18] It's objectively, the consumer is doing pretty well. There's actually a lot of favorable things, but there's a ton of evidence that the consumer sentiment is that they're really worried about their household budget and are making, you know, hard, hard financial decisions. Scot: [49:36] Yeah. Yeah. It's tough out there. Well, hopefully it'll get better. So one of the questions I want to just kind of pull out some tidbits, because this has been a theme on our pod for a long time and I thought it was really, really interesting. And this is going to get into the weeds of supply chain and this kind of thing. So sorry if that's not your jam. We like to talk about logistics. Scot: [49:56] Side note to you, Jason, I saw that deep dive we did on Amazon logistics is still like our number one show and all the stats and stuff, which is kind of fun. So someone cares about it. Anyway, one of the friends of the podcast, Yusuf Squally asked a question. He's one of the analysts and he said, as it relates to logistics, so he's talking to andy on the call back in september you launched amazon supply chain can you help us understand the opportunity you see there where are you in the journey to build logistics as a service on a global basis and does that require a huge increase in capex a function increase in capex which means huge so jesse said this was a very long answer so i'm going to pull out two snippets you can go read the transcripts can you put a link to that in the show notes absolutely yep yeah so so i'm just gonna give you the the snippet the whole thing is worth reading but it would be like another 20 minutes to do that. But so Jassy starts out and says, I think that it's interesting what's happening with the business we're building in third party logistics. And it's really kind of in some ways mirror some of the other businesses we've gotten involved in AWS being an example. And even though they're very different businesses, and that we realized that we had our own internal need to build and launch these capabilities. Scot: [51:01] We figured that there were probably others out there who had the same needs we did and decided to build the services out of them so this is this model that really blows the minds of traditional retailers where you know so walmart has this huge data you know capability there's this this urban legend that they know when people are pregnant before they do they can see changes in their habits or they know who all is on weight loss drugs they they see your buying habits so intricately that they can do that that's a neat capability but they view it as proprietary and And that's old school thinking. Scot: [51:32] What Amazon does is says, well, that's a cool capability. Let's certainly someone else needs it. Let's open it up. This is one of my favorite things at Amazon. And it's so counterintuitive that in my current car world, I talk about this and everyone's like, why are you, we're doing it a lot at Spiffy. And they're like, well, why are you doing that? That's like your proprietary thing. And we're like, well, that's just how it should be. And like, this is a better way to do it. And it's really interesting that still today, Amazon's built what I say, $100 billion business out of AWS, which has used this and people are, are befuzzled by the whole thing. So I, I thought that was an interesting use case. And then he, he goes into some details there that are pretty obvious for our listeners, like how this is gonna work. But then he basically kind of brings it back around and then he says he wraps up and says, I would say that supply chain with Amazon is really an abstraction on top of each individual block services. And in those services, he talked about all the things that, that, you know, FBA and last mile delivery and buy with a prime. He talks about each of those kind of and how awesome they are. So he's basically saying Amazon supply chain wraps a bow around all that. And it gives this collective set of business services is growing significantly. Scot: [52:43] It's already what I would consider a reasonable size business. I think it's early days. It's not something we anticipate being a giant capital expense driver. So it's because they've already invested in all this that doesn't require additional capex. And then he finishes and says, we have to build a lot of the capabilities anyway to handle our own business. And we think it will be a modest increase on top of that to accommodate third-party sellers. Scot: [53:05] But our, there's a typo in the thing. Our third-party sellers find very high value in us being able to manage these components for them versus having to do it themselves. And they save money in the process. So I thought that was a really interesting, interesting. So they're really leaning into this supply chain. I think that ultimately they'll open this up to more consumers where you can send Aunt Gertrude in Detroit something from Chicago for three bucks a package and just throw it in an Amazon box, maybe a return box, and it kind of makes it way cheaper than you can FedEx it. I think that's coming, but it's really interesting to see. The way they think about things and his articulation of it was very crisp, Scot: [53:45] and I really enjoyed that. I was geeking out on that when I was listening to the call. Jason: [53:50] Yeah, for sure. That actually came up in some of the conferences I was at that he, you know, Jeff Bezos famously wrote this memo a long time ago about kind of being an object oriented, company and having all these building blocks that people could easily access and use internally and externally. And, and that this was kind of Andy Jassy doubling down on that. Yeah. It's Biffy is an example of that. Like you inventing some cool products that make it your jobs easier. And then you're selling those products to, to your potential competitors. Scot: [54:20] Yeah. So two examples, we have some devices we've developed for ourselves. One is a tire tread scanner. So it does 2D and 3D tires, tire tread scans. It's called Easy Tread. And we developed it for ourselves because we touch 3,000 cars a day right now and we wanted to measure the tire treads. And the state of the art is a Bluetooth needle. And it's, you know, you have to lay on your back. The cars are on the ground for us most of the time. So you have to like get underneath there, measure three things, and then it Bluetooths to a phone. Then you have to take it, the data entry, it doesn't have an API. Then you have to like take what it measured and then now cut and paste it into something else. It's kind of, kind of redonkulous in our world. So we developed a solution for that and we're selling it externally. And then the big, the big one is from day one, this has been the plan is we've built a ton of software for Spiffy. So we're, you know, we've got 400 technicians, 250 vans doing all kinds of services across the US and there's no operating system for that. So we, there's no like Salesforce for that or Shopify. So we had to go build our own. And so we've built, you know, route optimization specific to this parts integration, fitment integration, VIN lookup, all these things that are required integration with tire suppliers, oil filter suppliers, oil suppliers, parts suppliers, all these things. So we have like 150 things we've integrated with and pulled in from all over the place. Scot: [55:44] And then labor management, all the reporting that comes along with it, all that stuff. And we're starting to license that out as its own platform to anyone that wants to do auto services. And so these dealerships and large auto service companies are coming to us and finally saying, this seems kind of obvious now that we need to provide the ability to go to our customers. They call it at their curb. They use a different language than we do. But basically what you and I would call mobile, you know, last mile delivery of the service. And we're starting to license that out. And it's a lot like AWS, right? So we had to build this for our retail business, which is doing the services and now we're licensing it out a lot AWS and we have this device business. So it's been, I would not have, it comes intuitively to me now. Cause I've been, you know, basically living this lifestyle for 20 years and watching Amazon do it, But it's been fun to kind of build a company with this mindset of we're going to take these things we build and give them to other, not give them, but sell them to other people. And then that makes them better. And they help us pay for all the R&D that we've done on it. Jason: [56:48] Yeah, that's very cool. And that gives listeners a very tangible example of why we haven't been able to podcast quite as frequently as we'd like. Scot: [56:56] Yes. Jason: [56:56] I do, at the risk of making this the world's longest episode of our show, I do have a geeky add-on to the supply chain conversation. Yeah. So a lot of these services that they're adding to specifically what they call supply chain with Amazon are around importing services, because an increasingly high percentage of all the stuff Amazon sells is. Jason: [57:20] Amazon is taking care of importing it, right? And most often from China, but from all over the world and taking care of all that logistics and getting it ready to sell and deliver via the world's most impressive last mile to consumers in America. And there's tons of complicated, high friction touch points and processes to flow all those goods. Well, the big competitors out there to Amazon at the moment that we've talked about ad nauseum on the show, like Shein and Timu, had this kind of direct from China model where they're putting all the goods on 747s, flying them over, and they're taking advantage of this loophole in the postal treaty called the de minimis provision to not pay taxes or duties or have all these goods inspected that they ship into the U.S. and U.S. Jason: [58:07] Businesses have been complaining it's unfair. There's like all kinds of talk about it. We've done shows on this and I'm sure we'll do others. So here's the new thing in supply chain. Jason: [58:15] All the people that have been complaining about this are now doing it because guess what's happened? A bunch of these companies have been born that now help every other brand in the world take advantage of the de minimis provisions to near shore their goods. So you're a footwear manufacturer, you make your shoes in Vietnam, Instead of shipping them to the U.S. On a pallet and paying taxes and duties, you ship them on a pallet to Mexico, and then you send them individual parcels across the border from Mexico into the U.S. and never have to pay taxes or duties on the stuff. So I don't know if that will last in the long run, but that's a very disruptive, significant change happening in the whole world of e-commerce supply chains as we speak. That's pretty interesting. Interesting. Had you gotten wind of that yet? Scot: [59:07] No, no. That's all new to me. Thanks for sharing. Jason: [59:09] Yeah. That's probably how you're going to have to start getting your spiffy stuff into the country now too. I won't, I won't, we won't go there. But the one other piece that did not come up in the earnings call, but a controversy around Amazon since our last show is news articles came out that Amazon was de-installing its Just Walk Out technology from its grocery stores. So Amazon had built Just Walk Out into several of these Amazon Fresh stores and they built it into Whole Foods. And if you know the history of Just Walk Out, this was the original intention of Just Walk Out was was to do it for grocery stor
Candace Owens, feminist! "Per capita" stats! Cannibalism? Bible: Don't be surprised! Pastors feeding the "poor," being a nuisance! FE call: Sun vs moon, explain! The Hake Report, Thursday, April 4, 2024 AD TIME STAMPS * (0:00:00) Announcements / Topics * (0:03:05) Hey, guys! Santa Monica tee * (0:05:23) Tips: NAACP, Karl Rove, Candace English * (0:10:51) Candace Owens took her husband's name? * (0:11:58) Insanity defined * (0:19:21) TERRI, OR: Candace Farmer * (0:32:31) Coffees: Tip; Self-doxx! "Per capita"; "Courage"! * (0:36:24) Coffees: blacks at heaven's gates, Juvenile justice statistics* (0:43:42) Coffee: Tip, Spiffy tunes, Cannibals, Insanity* (0:50:31) Bible: Do not be surprised, dismayed (1 Peter 4: 12; Isaiah 41: 10) * (0:56:25) Jens Lekman - "A Man Walks into a Bar" (2005, Oh You're So Silent, Jens) * (1:01:37) OR church 6-days a week free food (1st Amendment) * (1:11:03) AZ "pastor" feeds migrants; mayor persecutes? * (1:19:51) JOE, AZ: Obama, William: Out-of-wedlock birth rates * (1:27:19) Coffee: Stats, crime rates, OK vs NY; Gethsemane ("Get Some Money"?) * (1:33:10) IG: Sad at opinion over "African Americans" (Christian-based) * (1:34:18) JAY, NH: FE, Moon, Sun, eclipse — explain! * (1:43:35) JEFF, LA: Homeless, Bible: Feed the poor * (1:46:23) Coffee: FE vs crime * (1:48:13) Obama: ACA, "raising costs," healthcare "a right" * (1:51:54) Huntingtons - "No Pool Party" (1999, Get Lost) BLOG https://www.thehakereport.com/blog/2024/4/4/the-hake-report-thu-4-4-24 PODCAST / Substack HAKE NEWS from JLP https://www.thehakereport.com/jlp-news/2024/4/4/judge-illegals-can-sue-transport-company-that-took-them-to-marthas-vinyard-hake-news-thu-4-4-24 Hake is live M-F 9-11a PT (11-1CT/12-2ET) Call-in 1-888-775-3773 https://www.thehakereport.com/show VIDEO YouTube - Rumble* - Facebook - X - BitChute - Odysee* PODCAST Substack - Apple - Spotify - Castbox - Podcast Addict *SUPER CHAT on platforms* above or BuyMeACoffee, etc. SHOP Spring - Cameo | All My Links JLP Network: JLP - Church - TFS - Nick - Joel Get full access to HAKE at thehakereport.substack.com/subscribe
Ever wondered how successful entrepreneurs navigate through challenges and achieve groundbreaking success? In our latest podcast episode, we dig into the remarkable journey of Scot Wingo. From founding companies like Stingray and ChannelAdvisor to revolutionizing traditional business models with Spiffy, Scot embodies the spirit of innovation. But what sets him apart? Join us as we uncover Scot's secret sauce – mentorship, seizing opportunities, and strategic decision-making. Looking to carve your path to success? Tune in to discover how Scot's experiences and insights can guide you through the maze of entrepreneurship.Hosted by Trevor Schmidt, Founder Shares is brought to you by Hutchison PLLC and is edited and produced by Earfluence. Register to attend the Easterseals UCP | Port Health Miracle Moments Luncheon - Raise funds and awareness of the life-changing direct services provided to more than 40,000 children, adults, and families living with disabilities, mental health, and substance use challenges so they can live their best lives.https://my.onecause.com/event/organizations/sf-001C000000urUkiIAE/events/vevt:c1e20ef8-13a6-4d20-97f0-5c1532a4f134/home/story
Transportation Security Officers have reached what their union calls a groundbreaking bargaining agreement with the TSA. It covers everything from uniforms to airport safety itself. We get more now from the president of Council 100 of the American Federation of Government Employees, Thomas Hydrick. Learn more about your ad choices. Visit podcastchoices.com/adchoicesSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Transportation Security Officers have reached what their union calls a groundbreaking bargaining agreement with the TSA. It covers everything from uniforms to airport safety itself. We get more now from the president of Council 100 of the American Federation of Government Employees, Thomas Hydrick. Learn more about your ad choices. Visit megaphone.fm/adchoices
Professional wrestler turned professional musical performer - "Spiffy" has been an entertainer for nearly two decades. With a degree in communications from Duquesne University in Pittsburgh PA, Sean began his career doing voice-over work for radio commercials and quickly moved to being an on-air talent for a syndicated professional wrestling show. Starting out as an interviewer and commentator, it was not long before Sean felt the desire to become an in-ring performer as well. Training with some of the best wrestlers in the area for over a year, Sean honed his craft and has been an active professional wrestler since his debut in June of 1998. Sean was rated as his as #354 in the annual Pro Wrestling Illustrated "PWI 500" which ranks the top wrestlers in the world.
Have you ever wondered what it takes to navigate the labyrinth of venture capital and emerge as a true industry luminary? Join host Trevor as he takes us into the dynamic world of venture capital with industry titan Jason Caplain, Co-Founder and General Partner of Bull City Venture Partners. With a career spanning over twenty years, Jason's investments have catalyzed the success of renowned companies like Channel Advisor, Wedding Wire, Spiffy, and Spoonflower. Find out as Trevor and Jason embark on a journey through the heart of entrepreneurship and investment, offering insights that promise to reshape your perspective on the power of purpose in business.Hosted by Trevor Schmidt, Founder Shares is brought to you by Hutchison PLLC and is edited and produced by Earfluence.
The Investing Power Hour is live-streamed every Thursday on YouTube. This week we discussed: - $TSLA earnings and the stock drop - $NFLX spiffy pop for David Gardner - A list of cheap Mexican Stocks - Winners and losers, including the pastor who got his followers in a crypto scam - Hilarious small-cap corporate governance ***************************************************** Subscribe to our YouTube channel: https://www.youtube.com/@ChitChatMoney/featured Follow us on Twitter/X: https://twitter.com/chitchatmoney Follow us on Substack: https://chitchatmoney.substack.com/ ********************************************************************* Chit Chat Money is brought to you by Public.com*. Sign up for a high-yield cash account today: https://public.com/chitchatmoney *A High-Yield Cash Account is a secondary brokerage account with Public Investing. Funds from this account are automatically deposited into partner banks where they earn a variable interest and are eligible for FDIC insurance. Neither Public Investing nor any of its affiliates is a bank. US only. Learn more at https://public.com/disclosures/high-yield-account ********************************************************************* Disclosure: Chit Chat Money hosts and guests are not financial advisors, and nothing they say on this show is formal advice or a recommendation.
Don't sweat it if you don't have the time or energy to deep clean your entire house before company arrives. Focusing on just a few spaces can make your whole home seem more spotless than it really is. To support more content like this, become an AARP member at aarp.org.
Help out or buddy Cam! He and his fiancé were seriously injured in a motorcycle accident in June 2022! Our interview with Cam retelling the story is here: https://youtube.com/live/72eFLzNq4oc Cam's GoFundMe: https://www.gofundme.com/f/cexny8-cams-medical-expenses Cam's Shirt: https://slingnleadpodcast.creator-spring.com/listing/stand-with-cam?product=46 We've got MERCH!!! https://slingnleadpodcast.creator-spring.com/? If you missed the live show, catch us on Apple Podcast, Spotify, BuzzSprout, and of course, here on YouTube. Green Mountain Defense Website: https://greenmountaindefense.com/Subscribe to our channels Green Mountain Defense https://www.youtube.com/@GreenMountainDefense As always, be sure to like, share, and subscribe. If you have questions or comments, please post them below. All firearms were checked, cleared, and rendered safe before filming. We are not lawyers. At no time is any of the commentary presented on this channel to be considered legal advice. Always check local, state, and federal laws for your area and consult with an attorney for more information. All statements, comments, answers, and input are solely those of the originating person and in no way represent the views and opinions on any one organization or company. Unless otherwise specified in the video, all products being reviewed or discussed (including those from channel partners or contributors) are paid for with our own money.
Guest Introduction: Guest: Jevon Wooden Background: Dynamic business growth strategist, coach, speaker, author, and podcast host Bronze Star recipient Passion for leadership, business strategy, effective communication, marketing, and technology Featured in top publications: Entrepreneur, Fast Company, Founder, Forbes, and Verizon Discussion Highlights: Jevon's Military Background Jevon's experience as a Bronze Star recipient in Afghanistan His journey from the military to entrepreneurship Getting Started in Entrepreneurship How Jevon began his journey into business coaching while deployed in Afghanistan The synergy between personal development and business growth Overcoming Procrastination Identifying the root causes of procrastination Recognizing patterns and feelings associated with procrastination Techniques to break the cycle of procrastination, including setting clear goals, using calendars, and using technology to stay focused Fear of Success Discussing the fear of success and its impact on goal pursuit Identifying intrinsic and extrinsic motivations The importance of setting milestones and planning for success Maintaining Focus on Goals Strategies for staying on track with goals Importance of finding a support system and accountability partners Aligning daily actions with major goals Recognizing the value of time management and setting boundaries Exploring New Passions and Goals Encouraging listeners to explore their passions Using the Japanese principle of "finding your reason for being" Embracing curiosity and experimenting with different interests Embracing Change and Labels The importance of embracing change and evolving Avoiding labels and defining oneself by values and beliefs Exploring different career paths and life journeys Connecting with Jevon Jevon's preferred platform: LinkedIn (Search for Jevon Wooden) Website: Bright Mind Consulting Group Schedule a consultation with Jevon on his website Conclusion: Encouragement for listeners to take action, pursue their goals, and connect with Jevon Sara's appreciation for having Jevon as a guest on the Bold Goal Crusher Podcast Jevon Wooden is a dynamic business growth strategist, coach, speaker, author, podcast host, and Bronze Star Recipient who is passionate about leadership, business strategy, effective communication, marketing, technology, and helping motivated individuals and businesses achieve their goals. Wooden's remarkable business and personal growth ideas have been featured in top publications such as Entrepreneur, Fast Company, Foundr, Forbes, and Verizon. Whether you are looking to scale your business, build your brand, or navigate the ups and downs of entrepreneurship, Wooden is here to provide the support, insight, and expertise you need to achieve your dreams. Connect with Jevon: LinkedIn Connect with Sara Mayer: Instagram @saramayerconsulting Facebook @saracmayerconsulting LinkedIn @saramayerconsulting Spiffy Checkouts is THE industry-leading checkout platform – trusted by TOP course creators, thought-leaders, coaches, personal brands, freelancers, and agencies. Spiffy Checkouts makes it possible for ANYONE to create high-converting & revenue-boosting Checkout Flows – NO coding or costly developers needed! Spiffy out-performs ANY other "cart" system out there - backed by their guarantee! They're so confident you'll love it, they offer a 30-day, 100% money-back guarantee. Don't go another day with sales slipping through the cracks – get started with Spiffy today. Visit Spiffy.co! Spiffy Checkouts – Where Bold Goals, Meet Seamless Sales, to Create Your Success. Visit Spiffy.co. Get started today.
Episode Highlights: Introduction to the Importance of Funding Dreams Many dreams and bold goals require financial resources, and the lack of funds can be a major barrier to getting started. Ways to Fund Your Dreams: Winning the Lottery: While possible, it's an unlikely way to fund your dreams. Personal Savings: Using your own savings to start a business, though it comes with personal financial risk. Bootstrapping: Funding your business with minimal outside capital by being frugal and reinvesting profits. Friends and Family: Turning to friends and family for initial capital, with clear agreements and expectations. Angel Investors: Individuals who provide capital to startups in exchange for equity or convertible debt. Venture Capital: Suitable for high-growth, scalable business models in exchange for equity. Crowdfunding: Utilizing platforms like Kickstarter, Indiegogo, or GoFundMe to raise funds from the public. Small Business Loans: Applying for loans from banks or online lenders designed for small businesses. Grants and Competitions: Opportunities from government agencies, nonprofit organizations, and corporations. Business Incubators and Accelerators: Programs offering funding, resources, networking, and mentorship. Strategic Partnerships: Collaborating with established companies for capital, resources, or distribution. Initial Public Offering (IPO): Selling shares to the public for mature companies with substantial growth. Revenue Financing: Sharing a percentage of future revenue in exchange for capital. Convertible Notes: Raising capital through loans that convert into equity at a specified date. Business Grants: Exploring government grants, particularly for research, development, or innovation. Corporate Partnerships and Sponsorship: Securing funding through alignment with corporate goals or values. Choosing the Right Funding Source: Selecting the appropriate funding source depends on your business model, goals, and financial needs. Consider consulting with a financial advisor or mentor for guidance. Encouragement to Start Small: The importance of starting small and gradually expanding as your business generates revenue. The Role of Money in Achieving Goals: Acknowledging that a lack of funds can often be a significant obstacle to goal achievement. Conclusion: Encouragement to crush your goals and overcome obstacles to achieving them. This episode is sponsored by Spiffy Checkouts! Attention, Bold Goal Crushers! Are you ready to take your online business to the next level? Get ready to meet your new secret weapon… Whether you're just starting out or you're a seasoned 6, 7, or 8-figure entrepreneur – a smooth and optimized payment process is vital for success. Spiffy Checkouts is THE industry-leading checkout platform – trusted by TOP course creators, thought-leaders, coaches, personal brands, freelancers, and agencies. Spiffy Checkouts makes it possible for ANYONE to create high-converting & revenue-boosting Checkout Flows – NO coding or costly developers needed! Spiffy out-performs ANY other "cart" system out there - backed by their guarantee! They're so confident you'll love it, they offer a 30-day, 100% money-back guarantee. Don't go another day with sales slipping through the cracks – get started with Spiffy today. Visit Spiffy.co! Spiffy Checkouts – Where Bold Goals, Meet Seamless Sales, to Create Your Success. Visit Spiffy.co. Get started today.
Lords: * JP * Styger Topics: * Wouldn't mind hearing Jim's thoughts on the recent Super Mario Bros Wonder video * Souls departing / cartoon ghosts * You're supposed to use a "spacer" with inhalers now * Probably not a full topic but I finally ate that apple I was hyped for in my fist Topic Lords appearance * Questions for a more experienced musician about learning to play piano + songwriting * How do we teach our children to pirate? Microtopics: * The flu shot. * Your TV patching itself. * Going wading in a bog until laundry is invented. * Dying of smoke inhalation until someone invents the chimney. * A topic for Jim. * Soliciting Mario opinions. * Murdering an 80s kid with Mario footage. * Squat anime Link. * Mario with a grappling hook. * Mario with asynchronous co-op partners. * The new Mario game bringing the real freak shit. * Developer quality of life. * The unfortunate mythology of the industry. * Getting to the moon more sustainably. * Mike Mika's Donkey Kong gender swap mod. * Big globs of ragu flying out of rotoscoped pixel men. * The evolutionary dynamic range of AAA games. * The boringness of violence. * Realistic present day modern warfare. * Making garbage that makes the world worse forever. * Wanting to see your medium grow. * A puzzle platformer using a first person shooter interface. * Reaching a little bit for a different thing. * Dealing a little bit of damage to a wall. * A door turning a corpse into a squished blood paste sprite. * Pikmin 3 as the most honest war game. * No Dead Pikmin Speed Run. * Getting more stuff back to your onion. * Revisiting game mechanics from throughout the series. * Outgrowing your childhood diseases. * A big plastic cylinder the size of a breath. * Audio iconography saying "look at this dickhead" * A bong for your inhaler. * All the surfaces between the air and your bronchial tubes. * A major change in inhaler technology. * Putting a bunch of programmer time into making conference calls sound good. * Respironix Optichamber Diamond. * Algorithms to cancel out the Mentos Jingle. * Finally trying the new apple varietal on your birthday. * Haphazard produce sections. * Heapsorting apples. * This apple is going to make you its bitch. * Bad mealy apples in the 80s. * Banana lore. * As Seen In Snopes: Verified Not Bullshit Fruit. * Getting the gist of a song and being able to do your own thing with it. * Making noises that sound like nice music. * Learning to play guitar while waiting for your maps to compile. * Edly's Music Theory for Practical People. * Learning to which suspicious-looking websites to trust. * The Golden Age of Scams. * oldversion.com * Spiffy new Windows NT computers. * Streaming services that you refuse to give money to. * Doers of Game Piracy. * Public opinion turning on piracy and copyright. * Information literacy. * The surviving websites where you don't mind being found.
Dan “Spiffy” Neuman is a multi-instrumental musician, whose organ playing caught our attention over recent years. As you'll hear, Dan's upbringing and career to date is incredibly diverse and he's rightly gained recognition for his skills as a guitarist and organist. For those unfamiliar with churches with a gospel singing focus, this is a fascinating... The post Dan ‘Spiffy' Neuman, Touring and Session Organist appeared first on The Keyboard Chronicles.
Information Morning Moncton from CBC Radio New Brunswick (Highlights)
Jamie Comeau is technical director and Julie Hopkins is the executive director of the Riverview Arts Centre.
Deion Sanders not only won his game over TCU, but he won the whole weekend. Greg Cote joins the show today to discuss Deion, a great Jason Kelce story, and his homerific Dolphins picks. Plus, Dan and Stu take a look back at an old sports radio friend, and 'Coach Prime' once stood Greg Cote up for The Greg Cote Show. Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode, I'm speaking with Scot Wingo, Founder & CEO of Spiffy. 01:09 - Scot's background 04:50 - The hardest business meeting ever 07:05 - Being a serial entrepreneur 15:41 - Trick to hiring technicians 20:08 - Leveraging custom software to drive process efficiency 25:30 - How Spiffy makes money 32:38 - Consumer behaviors around auto repair 35:00 - Where the industry is headed 46:24 - Wrapping up Follow Scot & Spiffy: @scotwingo on X Spiffy's website Check out the website for more and follow me on Twitter @GuyDealership! Interested in advertising with CarDealershipGuy? Join the sponsor waitlist here. This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.
On episode 328 of Smart Driving Cars, we're at the Holman Emerge conference in NJ focused on start-ups and the future of driving, dealerships and mobility. Guests include Holman CEO Carl Ortell, President Chris Conroy, Homan Growth Ventures CEO Bill Cariss and Spiffy founder Scott Wingo. --- Support this podcast: https://podcasters.spotify.com/pod/show/smartdrivingcars/support
We conclude our series of Auto Remarketing Podcast episodes from the Auto Intel Summit and NRC Spring Summit with a presentation from Spiffy chief marketing officer Grayson Leverenz, who discusses "Driving Revenue & CX with Digital Servicing."
Scot Wingo's entrepreneurial journey can be characterized by his commitment to continuous learning! In this episode, Scot talks about the various ways in which he has deliberately worked on enhancing his business skills and the success that he has achieved as a result. The world is full of endless opportunities for learning; don't let them slip past you. About Scot Wingo:Scot Wingo is a 4-time serial entrepreneur from the Research Triangle Park, NC region. He is currently the CEO of Spiffy, a company that provides on-demand car care services. With over 25 years of experience in the industry, he is widely recognized as a thought leader in E-commerce, E-service, and the future of mobility. He has received numerous awards, including Ernst and Young's Entrepreneur of the Year and Triangle Business Journal's Businessperson of the Year. In addition to his professional achievements, Scot is also an avid Star Wars fan and owns every piece of Star Wars paraphernalia ever created (almost).Episode highlights: Don't neglect customer service! Post-pandemic, companies have been placing less emphasis on this element of business, but your customers are the ones who are going to sustain you. So, look after them as best you can. (21:16) Consumers can be divided into two broad categories: value-oriented and convenience-oriented. If you choose the one you want to serve through your business and commit to doing it properly, customers will flock to you! With Spiffy, Scot is filling a gap in the market for convenience-oriented car services. (27:10) Books are one of the best ways to learn lessons from the entrepreneurs who have come before you. Rather than making the same mistakes yourself, learn from the mistakes made by others (so that you can make new ones!) Read our blog for a list of our favorite business books! (33:39) Work hard on your listening skills so that you can really understand your clients' needs! Making customers happy can be difficult, but if you are willing to listen intently and really take on board what people are telling you, you are well on your way to success. (34:20) Don't let rejections from funders put you off your mission! Use the no's as a learning opportunity to improve your proposal and come back stronger. (35:01) Don't assume that other people understand the value of what you are selling. As a business leader, your ability to develop the skill of persuasion (i.e. sales) will do wonders for your business. To do this, Scott recommends attending pitch events and roadshows (and watching Shark Tank) so that you can learn from others. (39:01) Scot's best advice for entrepreneurs:“Making a customer happy is a little tricky. There's a nuanced way of asking them questions to get to their pain.” (34:39)Connect with Scott: LinkedIn Twitter Website Resources Mentioned: Good to Great Crossing the Chasm How to Fail At Almost Everything and Still Win Big Mad Men - The Carousel Follow Beyond 8 Figures: LinkedIn Twitter Website
On this episode of the Scale Up Valley Podcast, Mike Dias speaks with Scot Wingo, CEO of Spiffy. Key Takeaways - Lessons learned by leading ChannelAdvisor to IPO in May of 2013 at 80M+ ARR - Scaling Spify to a 30M series C earlier this year with 90%+ YoY growth in the last 2 years - How to digitize brick and mortar businesses - Lessons learned with Amazon - focus on serving the customer -How to create the perfect digital experience - Creating a truly convenient and eco-conscious car care - Similarities in changes in scaling up a company in the last 20 years. - The difficulties of reaching out to VC with an asset-heavy compan - From entrepreneur to investor
Introduction: Welcome to Five & Thrive: a weekly podcast highlighting the Southeast's most interesting news, entrepreneurs, and information of the week, all under 5 minutes. My name is Jon Birdsong and I'm with Atlanta Ventures. Beta Product of the Week: Circool is the product this week and they are hq'd out of Birmingham filling a specific niche in school safety. Several companies ensure doors are locked and all guests are checked-in. Circool software addresses safety around school events. Some of the functionality around Circool includes providing the ability to create events, invite school parents/guardians and staff, and host events knowing exactly who is attending. Articles to Highlight: In the Atlanta Ventures offices we always test theories and ideas around what makes a great entrepreneur. What ends up being the reason someone decides to dedicate their life to a specific problem and service? The Generalist has a great article on theories that make successful entrepreneurs: 1. The market misjudges you. I believe this is why so many companies get started in economic downturns. People who enjoyed safe, cushy roles find themselves out of a job and have limited fulfillment or desire to go work for a large corporation, so they take the leap. 2. The folks are an all around generalist and jack of all trades. I agree here as well. There are some people who cannot be boxed into a specific role. They will find ways to create and build. 3. Is around mental health issues. Examples include ADHD, OCD, etc. Lastly number 4 is a childhood trauma or difficult upbringing. Those that have overcome such setbacks early on know they can defy the odds of success in entrepreneurship. Event of the Week: This is less of a specific event, but this week it was announced through StartupAtlanta that the Atlanta ecosystem calendar is live. This calendar includes every major hub in the city, specifically the ones on last year's tour which range in geography from the Russell Innovation Center to Tech Alpharetta. We put the link in the show notes so you can see all the events held in each location. Job Change Alert: After going from idea and market to a $2.4B exit in December 2021, Salesloft CEO, Kyle Porter is handing over the next growth phase of the business to David Obrand. The story of Salesloft is as homegrown as one can find. Georgia Tech graduate, worked several years on and around the ATDC. Co-founded the company with David Cummings and Rob Forman. Through fits and starts, Salesloft leads and revolutionizes the SDR movement and role and now their software is used by thousands of companies and their sales reps as the application of record for their sales workflow. A historic changing of the guard from a one room office in the ATDC to a skyscraper in midtown. Proud of you Kyle Porter. A story for the ages. Company Coming Up: This company is called LoadHive and is headquartered out of Charlotte, NC. Their freight-tech software is making logistics and transportation much more efficient. Here is how they do it: once loads that fit the truck size and most convenient location of your driver have been identified, they are auto-assigned and show up in your driver's Loadhive app within seconds after the shipment is published. Your driver can see how much they are making per mile, per month and you nor your drivers ever have to search a load board and scan between multiple tabs. Also, all your contracts and documents will be handled through the software as well. If you work with 15 drivers or more, check out LoadHive today. Companies Worth Applying To: This week it was announced SingleOps is hiring for several roles including customer success, product marketing, and SDR's. If you remember, SingleOps raised $74M back in July of last year from FTV Capital. They are putting the plan to work with job openings now. Zinnia is looking for a technical lead. The authentic demand is strong with Zinnia which streamlines and organizes offsites and corporate retreats. CEO, Lauren Marturano and team are looking for their first full time engineer to build out the product. Zinnia, right now, is mainly services but there is a clear roadmap of features needed to reduce the headache and manual efforts to ensure every company who is not in the office 5 days a week yet still wants to build in-person culture, has an effective, productive, and affordable offsite or corporate retreat. Raise of the Week: Spiffy announced this week they raised $30M led by Edison Partners. We've covered Spiffy several episodes ago. They service 3,000-4,000 cars a day whether it is cleaning, oil change, or more. Congratulations to Scott Wingo and team on the raise and future growth! Annnnd that is five minutes! Links discussed:
Mary Anne decides to get a normal haircut in order to continue to be herself (as Emily points out, not a makeover!) and everyone loses their mind while Carolyn Arnold tries to build a time machine. WILL SHE SUCCEED? Will Dawn and Kristy manage their emotions? Does Esme try to justify all of their behavior by again reminding Anne and Emily that they're all 13 year old children? Listen and find out! Also, some prime Back to the Future content, of course. In this particular “Hot Take,” we relive one of Emily's favorite childhood books: “The Box Car Children,” which to the title is about children who… live in a literal box car. We explore just how darn *INDUSTRIOUS* these kids are, why Henry is so fast (Anne's verdict: "practical") and how the three of us would fare as orphan sisters in a boxcar or abandoned barn. You're not wrong if you assume we may be in trouble.
Why Is Amazon Shrinking My Images On Mobile?00:00 Introduction00:49 Spiffy listing's secondary images seem small on the mobile compared to the desktop view. 01:51 Images are in full size on PC, all made from photoshop but shrunk down on mobile.02:21 Brian is specifically concerned because customers shop mostly on the app02:38 I checked the image in the Irfan03:22 Contact Amazon and file a ticket for it, take pictures, and make them understand why there is a difference between the images displayed.03:55 ASIN Review for Spiffy product listing04:05 Missing A+ Content for this product because it had problems with naming convention errors in the brand name.04:27 Catalog troubles are resolvable; start by downloading the CLR04:48 Free coaching call for Brian B. from Steven Pope.04:55 UPC field is not filled in; simply correct it by loading a new template of UPC and linking it to the brand. Then, the A+ Content will go live.05:37 Link to the Coaching call page06:07 All product listings should take advantage of the Brand Story and make sure images are clickable08:37 Help your consumers to find your products by linking your products together in the brand story9:15 Litmus test for images, show your grandma, and if she can read in 5 seconds, then its a good one9:54 Check alt text if they are optimized for keywords10:57 Premium A+ Content12:52 Put some human in your images and place your customer avatar.15:56 Create content based on the number one problem that your customers have17:48 Marketer's job vs. Politicians20:06 Link to the new SWAG page
The numbers don't lie! Today we're talking about the holiday shopping season and how retailers are doing. We'll discuss what's happening in stores, what's happening online and what are the trends. To help us make sense we're joined by Rob Garf, VP and GM of retail at Salesforce, Scot Wingo, CEO of Spiffy and Co-founder of ChannelAdvisor and Jason 'Retailgeek' Goldberg, Chief Commerce Strategy Officer at Publicis. Tune in to find out how you retailers can better connect with customers.
Introduction: Welcome to Five & Thrive: a weekly podcast highlighting the Southeast's most interesting news, entrepreneurs, and information of the week, all under 5 minutes. My name is Jon Birdsong and I'm with Atlanta Ventures. Y'all what a week! From TechStars to Venture Atlanta, to the cocktail parties, dinners, and happy hours, I can say it was so fun. And it was wonderful to meet so many investors who come to Atlanta once or twice a year and showcase the city and meet in person. Congratulations to Allyson Eman on another amazing Venture Atlanta. Quiet Giant: I was reminded of this past week's quasi-Quiet Giant out of Durham, North Carolina called Spiffy. Their short tag line is on-demand car wash and detailing service. While that may seem obvious as there are several mom and pop shops willing to meet you in your driveway to give you the detail your car wants and needs, Spiffy has raised over $60M in funding around this fast growing, successful tech enabled service that washes cars for several enterprise fleets. Examples include trucking fleets, rental car services, and much more. And the best part, car wash and detailing services are just the beginning. CEO, Scott Wingo and team have figured out that these fleets need much more than to glean and be cleaned – they also need brakes checked, new tires, oil changes, and disinfectants adhered. The auto maintenance shop is now coming to you. Check out Spiffy and see if they are in your zipcode today and book your next appointment over the phone or through their mobile app. Beta Product of the Week: I met this entrepreneur last week in a serendipitous lunch at Jack's Deli. He overheard what a friend and I were talking about in another booth, introduced himself and shared the product he's building. The name of the product is called Ambitious App. Their brand promise: Learn in-demand digital skills in 5 minutes a day. He is launching the private beta this week. The CEO, Alim Charaniya, is a technical founder who wants to deliver bit-sized educational content to our generation of short reels and tik toks but package it all up in a productive way so there is a quantified and gamified learning. One of the go-to-market strategies that I already admire and respect from Alim is that he's building community before the product has been launched. For example, if you go to the link in the show notes taking you Ambitious App's website, Alim and his team filter you into a slack channel where you are immediately introduced to other like-minded learners. In a world that is changing so fast in an industry (education) that has hardly evolved from that traditional classroom setting in a century, this is another innovative angle to learn outside of the classroom rat race. Product of the Week: We've covered this product before, especially this time of the year and definitely this time of the political season, but the product is a simple website called GeorgiaVotes.com. If you live in Georgia and love early voting analytics, Ryan Anderson (@GTRyan) on Twitter has you covered. Each night, GeorgiaVotes updates the early voting records from the Secretary of the State's website and analyzes who has voted and compared those voters to elections prior. We interviewed Ryan on The Atlanta Story Podcast last year and will make sure to link to that interview in the show notes. Event of the Week: The ATDC keeps coming with some great programming. This time it is with entrepreneur Tristan Walker. If you remember, Tristan sold his company to Proctor and Gamble in 2018 and moved to Atlanta from California. He is speaking at the P&G alumni event which has joined forces with the ATDC. This will be a fireside chat with Tristan mixed with networking on Tuesday, November 8th – which is also election day! News of the Week: Shout out to Clint Green and team who just launched Revenue Ready. This is the ecosystem at work as Clint spent seven and a half years at Salesloft and before then Pardot, not only selling and closing deals, but learning the systems and processes to put in place to scale. Now he and his team have packaged up their services to take your company. If you're looking to tighten up the opportunity process and cement your sales playbook check out Revenue Ready as they have been there and done it. Annnnd, that's 5 minutes. Thank you for listening to Five and Thrive. We provide 5 minutes of quality information, so you can thrive in the upcoming week. Please subscribe to the show and spread the good word! Resources discussed in this episode: Quiet Giant: Get Spiffy Beta Product of the Week: Ambitious App Product of the Week: GeorgiaVotes.com The Atlanta Story - Ryan Anderson Event of the Week: Fireside Chat with Tristan Walker News of the Week: Revenue Ready
Oh what a year it's been! We've been blessed to make it to an amazing 50 episodes and we leave this first season of our podcast on very high note and look forward to bringing you even more dynamic content as we move forward and add things to the formula we currently have and even branch out a bitans. After our funniest start to an episode yet, we get into the normal sneaker talk that you know and love as per usual such as our Shoe check, MJ Monday picks and even more “Flame Up's” as we get into quite a few subjects in this lengthy milestone of an episode. With that said, we won't ruin any of it here take a listen for yourself, thank you to all our supporters and join us as we wrap up our final episode of the 1st season from your favorite sneaker podcast, 3Kingz Sneakerhead Podcast Talk. This is another one of those you don't wanna miss!
It's #SpookySeason, and we're thriving in all the spooky content the world has to offer. Also enjoy our first ever guest on the pod: Spiffy, my friend Sara's gentlemen cat. Light Spoiler Warnings: Nope Insidious Universal Studios' Halloween Horror Nights
This week we have toast so fresh you just might burn yourself listening to it. Up first, Movie Toaster Adam travels through time to watch Meet Cute. Up next, Movie Toaster Dennis slays some vamps with Buffy the Vampire Slayer. Then Adam braces himself for the horror which is Smile. After that, Dennis puts smiles on faces as he doesThe Greatest Beer Run Ever. While Dennis takes a breather Toaster Adam catches up with some Bros.Then the Toasters hop on a boat to Transylvania to visit their old friends The Munsters. After those thrills & chills things get Stepfordy when Adam tells whoever is still listening Don't Worry Darling. Hlowever they should worry because the Sanderson Sisters put a spell on our podcast because we recorded a review for Hocus Pocus 2 but that section of the audio was corrupted. So begins the spooky season of movies... Stay toastyStay Toasty!!!
Merriam-Webster's Word of the Day for September 13, 2022 is: titivate TIH-tuh-vayt verb Titivate means "to make (someone or something) neater or more attractive," and is a synonym of spruce up. // Her morning routine includes a few minutes spent titivating in front of the mirror. See the entry > Examples: "From the US seafood seasoning Old Bay ... to lapsang souchong salt, there are numerous ways to titivate chips." — Tony Naylor, The Guardian (London), 22 Jan. 2022 Did you know? Titivate is a fancy way of saying spruce up, smarten up, or spiff up; all mean "to make a person or thing neater or more attractive." Titivate often refers to making small additions or alterations in attire ("titivate the costume with sequins and other accessories"), but it can also be used figuratively, as in "titivating the script for Broadway." The origins of titivate are uncertain, but it may have been formed by combining tidy and renovate. Spiffy, if true.
The Top Entrepreneurs in Money, Marketing, Business and Life
on demand car care
There are treasures and gifts awaiting us in every season of life.Pastor Filipe will be sharing a very personal message on how to steward the “Winter” Seasons - those times when the sun isn't shining as usual, God seems distant, and we sometimes feel isolated, sad, and a little lost. FATHER's DAY GIVEAWAY: Be sure to check-in today to enter to win a Mobile Car Wash & Detail Experience with Spiffy! If you're new here, you'll also get a FREE digital gift card! https://echo.church/checkin→ Follow along with the message notes: https://bible.com/events/48909903→ Decided to follow Jesus? We'd love to guide you in the next steps in your faith journey! https://echo.church/yes→ If this message encourages you, SHARE IT with a friend!
Welcome back to the Illegal Opinions Podcast, and we are wavy baby! (4:55) We get it started with some crack “head” chronicles, (14:54) and safe sex is starting to take a strange turn. Fellas stay insured, and who's had an STD?! (23:35) Our Father who art in your wife, Netflix who art in your wallet, and Pornhub's algorithm be trippin'. (36:50) We've found the solution for trans people in sports, (39:00) and your childhood is being stolen and sold back to you. (45:39) We end this one with K.Dot's historic numbers drop, (49:25) and the business of comedy is still business, so when is it safe to risk your rep to help someone else? Thank you again for listening to Illegal Opinions, the podcast for people that don't like podcasts. Available every Sunday on your favorite streaming platform so check us out, and tell a friend to tell a friend. Be safe. Show love. Peace.
The Triangle's marketing history is complicated, and Derek and Walk West CEO Abha Bowers gathered three of our area's industry leaders to discuss the Triangle's marketing growth, milestones and future.In this episode, you'll hear from... Scot Wingo, CEO of Spiffy, Founder of ChannelAdvisor, and General Partner of the Triangle Tweener Fund Reagan Greene, Vice President, Marketing & Community Engagement, Blue Cross Blue Shield of North Carolina Sougata Mukherjee, Editor-in-Chief at Triangle Business Journal This episode of Talk West was recorded live as a part of AMA Triangle's Speaker Series.Talk West is brought to you by Walk West and is produced by Earfluence.
This week on Gunslinger's Gateway: Surprises abound in the Rifts, but the Dragon's Dance gala is tomorrow, and there's a costume contest to win. Loch, Gil, Roots, Ben, Scatters, Nazar, Breezy, Druzy, and Moonshadow are simultaneously laying low in Serenity Falls and readying their best Angels and Demons for the upcoming masquerade, each wrestling with their own revelations.
Get Spiffy's VP of Human Resources Nicole Haight joins our host Melissa Phillippi on this episode of Tech Culture Club. Nicole talks about the importance of training employees for a management role, bridging the gap between operations and corporate positions, Spiffy's Power1200 goal for employees, and much more. Get Spiffy is an on-demand car care service based out of Durham. With the Spiffy app, you can schedule, track, and pay for mobile oil changes, car washes, detail, and other maintenance services at a time and date that fits your schedule. Their professionally trained technicians come to you with all the equipment needed.
In this episode, Amy and Alicia talk about home improvements that can be done for under $100! They answer a listener question about hard-wired smoke detectors. Amy lets us know that smoke detectors only have a life span of about 10 years. Remember to use canned smoke to test your smoke detectors. Eleven ideas for home improvements for under $100: 1. Embrace the power of decluttering! 2. Take a whole house inventory and write it down. What furniture or items are needed so you aren't tempted to make impulse purchases? Alicia recommends https://www.anylist.com/ (Any List) as an app for your phone. 3. Buy new art! Find yourself something great for $100 or less at an estate sale or consignment shop. 4. Add plants with colorful pots. 5. Hire an interior designer for an hour to help you plan for simple improvements. 6. Create a gallery wall of family photos. 7. Add plug in lighting such as rope lighting as an accessory. 8. Hang sheer curtains to filter light. 9. Add wallpaper to the ceiling in a small room. 10. Replace hardware on furniture or cabinets. Try https://www.seconduse.com/ (Second Use) or a secondhand store for something unique and less expensive. 11. Add throw pillows, blanket or a new rug that includes an accent color for the room. Amy reminds us that when doing touch up work especially with painting, to focus on your prep to make it worth it. Happy Spring Cleaning! Listen, rate, review and send us your questions! askamy@amyworks.com Let's Talk Home Repair is recorded at http://www.thewinterblueroom.com/ (The Winter Blue Room) in Seattle.
Show notes available at www.gloriachoupr.com/14 We all know that video is taking off in the online world. If you aren't creating videos yet, you are likely getting left behind.Trends shift quickly though, so it's important to keep up with what's no longer working in video and what you should be doing instead.My guest, Spiffy Darko, is joining me in this episode to talk about how you can grow your business with short, viral videos on TikTok and Instagram.Spiffy Darko is a creator, marketer, and entrepreneur that has leveraged the art of engaging video to build businesses, personal brands and take part in million-dollar marketing campaigns. He graduated with an MBA degree at just 22 years old from Salve Regina University where he founded his first two businesses, Spiffy Entertainment & Newport Nightlife, that together serve as premier media and marketing platforms in New England.If you have ever thought about how you can go viral with your videos or maybe you don't feel comfortable on video because you're an introvert, this episode is for you! You're going to love hearing Spiffy's untraditional approach and the expert tips he has picked up from his personal experience!I would love to connect on Facebook or Instagram: www.instagram.com/gloriachoupr!Resources MentionedFollow Spiffy on Instagram: instagram.com/iamspiffy_Follow Newport Nightlife on Instagram: https://www.instagram.com/newport_nightlife/Contact Spiffy Directly: https://contact.spiffydarko.com/Additional ResourcesWatch the PR masterclass: http://gloriachoupr.com/masterclassGet the PR Starter Pack: http://www.prstarterpack.comJoin the Small Biz PR Pros FB group: http://www.getfeaturednow.com
On this 58th episode, Chronicle Associate Editor Aaron VanTuyl, Editor-in-Chief Eric Schwartz and ya boy Luke Kilgore cover the latest in elections, and Camo, and Spiffy's, and a poplar farm, and an old elementary school, and a lot of other stuff.
Ep. 78 - If you've ever wanted a behind the scenes peek of what the journey from freelancer to startup company looks like then this episode is for you. This week Chris is joined by Michael Hunter to discuss the process and various phases that led him from freelancer, to agency and eventually to bootstrapping a software company. Michael is the Co-Founder of Spiffy Checkouts and the founder of PersonalBrand.com. Have a listen to this interview for another inspiring example of growth and endless possibilities.