Podcasts about Texas Health Resources

The mother of a 5-year-old boy found dead in South Dallas was sentenced to life in prison last week for beating the child. 29 year old Tiffany Williams was found guilty Friday of injury to a child in connection with the 2022 death of Zamaurian Kizzee. The boy's legal father, 77 year old Ulysses Kizzee, faces a charge of injury to a child by omission. In other news, Southwestern Health Resources, which includes the medical providers and hospitals at Texas Health Resources and UT Southwestern are no longer in-network for Blue Cross and Blue Shield of Texas insurance plans, including commercial plans, as well as Medicaid and Medicare Advantage plans; Big Bend National Park in Texas could soon expand by thousands of acres. Three lawmakers — U.S. Sens. John Cornyn, R-Texas, and Ben Ray Luján D-New Mexico, and U.S. Rep. Tony Gonzales, R-San Antonio — introduced a bill in Congress last month to acquire roughly 6,100 acres along the park's western boundary; and April is Dallas Arts Month and the city is buzzing with fresh, interactive ways to experience art and music. Check out the trends taking over the city in today's edition of the Dallas Morning News. Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this episode, Scott Becker sits down with Barclay Berdan, CEO of Texas Health Resources, to discuss leadership, strategy, and innovation. Berdan shares insights on fostering a strong organizational culture, addressing the evolving needs of a growing population, and creating consumer-centric healthcare solutions like Breeze Urgent Care Centers and virtual behavioral health services.

In this episode, Scott Becker is joined by Winjie Tang Miao, COO of Texas Health Resources, and Josh Hix, CEO of Season Health, to explore the growing role of clinical nutrition in chronic disease management. They discuss the importance of diet in healthcare, how personalized nutrition can improve patient outcomes, and the collaboration between healthcare systems and innovative companies in tackling food insecurity and dietary challenges.

Send us a Text Message.Discover the incredible journey of Ed Marx, a trailblazer in healthcare IT, as he transforms adversity into innovation. From his pivotal roles at Cleveland Clinic and Texas Health Resources to his triumphant battle against cancer, Ed's story is nothing short of inspirational. Tune in to hear how his personal experience with the disease ignited a passion for telehealth solutions, AI-driven diagnostics, and an empathetic approach to technology in healthcare.Uncover the secrets behind successful vendor relationships as Ed shares the importance of personalization and genuine connections. With a career spanning various sectors, Ed offers unique insights into how understanding a client's specific needs and mission can revolutionize digital healthcare. Learn his practical tips on building stronger collaborations and why knowing something personal about your clients can make all the difference.Finally, explore the challenges of leadership in healthcare and the powerful role of well-being activities like triathlons in maintaining balance. Ed reveals how Ironman competitions provide time for reflection and stress relief, and why modern health-monitoring technologies are essential tools for healthcare leaders. We also highlight the transformative influence of HIMSS on Ed's career and offer strategies for vendors to connect meaningfully with the C-suite. Join us for an enriching conversation brimming with valuable lessons and forward-thinking perspectives from one of the industry's most respected figures.Thanks for tuning in to this episode of Follow The Brand! We hope you enjoyed learning about the latest marketing trends and strategies in Personal Branding, Business and Career Development, Financial Empowerment, Technology Innovation, and Executive Presence. To keep up with the latest insights and updates from us, be sure to follow us at 5starbdm.com. See you next time on Follow The Brand!

In this episode of The Shift with Sonia Azad, we start a conversation about Maternal Mental Health. According to the CDC, 1 in 8 women experiences postpartum depression; 50% of them are untreated. Maternal Mental Health conditions like depression, anxiety, and substance abuse disorder affect 1 in 5 women, and are referred to by the American Hospital Association as the most prominent complications of pregnancy, childbirth and postpartum.   Sonia sits down with Megan Graves, LCSW-S, from Texas Health Behavioral Health to discuss the reality of this major life shift into motherhood, and how we can better support our friends as they navigate their new roles as mom. Additional Resources: National Maternal Mental Health Hotline: 1-833-TLC-MAMA (1-833-852-6262) is a free and confidential service that provides access to trained counselors and resources 24/7 in a multitude of languages. Texas Health Resources provides free behavioral health assessments. You can schedule an assessment online at www.texashealth.org, or by calling (682) 626-8719.

Post 9/11, it was a key element of messaging in New York City – if you see something, say something. The idea, of course, was that law enforcement could only do so much; but vigilance on everyone's part would be a game changer. And it's that same principle that Ron Mehring says is key to […] Source: Q&A with Texas Health Resources CISO & VP of Technology Operations Ron Mehring: “Openness & Respect are Keys to Cyber Team Success” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

We have what may be a revolutionary medical technology, that is not new, but is often underutilized. This is for men who choose surgical options for prostate cancer treatment. Bladder leakage may follow. With this technique, used and taught at UT Southwestern Medical Center, men can have quick relief from this nagging issue. Dr. Steven Hudak, Associate Professor of Urology at UT Southwestern Medical Center makes us aware of this hopeful procedure. Next, we continue our “series” of interviews with DFW area healthcare executives who are also board members of the Dallas Ft. Worth Hospital Council. Today we visit with Becky Tucker, Senior Vice President of Channel Integration at Texas Health Resources. She rose from Administrative Assistant at one of our hospitals to a prominent role at the corporate office. Find out how she did it and see if a career in healthcare might be interesting to you.

This episode features Shawn Powers, Vice President of Strategy & Foresight at Texas Health Resources. Here, he discusses his background & current work with Texas Health Resources, his perspective on new disruptors in the healthcare industry, what effective healthcare leaders need to be successful, and more.

Todd Richwine, MD is a family practice physician who serves as the Chief Medical Information Officer for the Texas Health Physicians Group.  He also serves on multiple committees and boards within Texas Health Resources and Southwestern Health Resources.

One of the unwelcome surprises many people have in their 50s, 60s and beyond is a retinal tear. As Dr. Nikisha Kothari, Board-Certified Ophthalmologist and Retina Specialist at Texas Health Resources explains, it is akin to wallpaper being ripped off the wall. That can happen inside our eye. Dr. Kothari gives us a great education about how to care for our eyes, both preventively and should we have this happen to us. Dr. Glenn Hardesty, Emergency Medicine Physician at Texas Health Presbyterian Hospital Plano, returns to the Human Side of Healthcare with lots of tips to avoid common accidents he sees in the ER, especially during summer. Then, to close out the show, a special appearance from our friend Dr. Robert Haley, UT Southwestern Medical Center, and his very impactful story of the guinea pigs and masking as the Covid numbers begin to rise in North Texas following the Independence Day holiday. See acast.com/privacy for privacy and opt-out information.

The CDC estimates there are 40-Million Americans diagnosed with diabetes, but another 100-Million that may have pre-diabetes. These are staggering numbers, especially considering the cost of treating it. Betsy Richter-Gifford, RN, Diabetes Care and Education Specialist at Texas Health Resources joins us to talk about this, and encourage patients and their families dealing with it. In the second half of our show, we salute Texas Health Resources, recently awarded the coveted Foster G. McGaw Prize, recognizing hospitals that have distinguished themselves through efforts to improve the health and well-being of everyone in their communities. David Tesmer, Chief Community and Public Policy Officer for Texas Health Resources joins us to discuss some of the programs and metrics that led to this recognition. Then we wrap up with one of the most valued non-medical contributions in our hospitals, especially these last 2 1/2 years. Reverend Elizabeth Watson-Martin, MDiv, Vice President, Faith & Spirituality Integration at Texas Health Resources stops by to talk about the chaplaincy programs and how so many North Texas families have benefitted from these unsung heroes who may welcome a newborn into one family, and an hour later help another family say farewell to a loved one. See acast.com/privacy for privacy and opt-out information.

All of our North Texas hospitals serve the communities surrounding them. They are also incredible economic drivers of employment and many service-related businesses that support them. Healthcare is a valuable community-based service that often affects lifestyle, not just health. Angela Morris, Senior Director, Community Relations at Parkland Health & Hospital System joins us to describe the vast reach Parkland has across North Texas, especially in Dallas County. We turn our sites for the second half of the show to another major community-related issue and that is Domestic Violence, often called “DV.”We are joined by Cindy Burnette, the SANE (Sexual Assault Nurse Examiners) Program Director at Texas Health Resources and Sheyla Camacho, Public Health Educator, Victim Intervention Program (VIP)/Rape Crisis Center at Parkland Health & Hospital System to advise what your options are if you or someone you know & love is involved in DV. See acast.com/privacy for privacy and opt-out information.

This week we continue our follow-up series to our book study of "Be the Bridge: Pursuing God's Heart for Racial Reconciliation." Each month we invite a guest involved in bridge building in our community or the larger church to join us for a conversation. For this episode we welcome Marilyn Jones, who serves in several roles with Texas Health Resources, including Intake Coordinator and Mental Health Assessment Coordinator. During our conversation, Marilyn shares insights about ways that our health care system can work toward more equitable outcomes for all patients, and how our churches can support those efforts.Join us as we continue the conversation on Wednesday, April 20 at 7:00 pm Central using the Zoom link below:https://us02web.zoom.us/j/81658261772?pwd=N2wyM1hzdHM0YWI3SnpNZXl4MjZ3Zz09Meeting ID: 816 5826 1772Passcode: bridge

Spring Break is around the corner and as parents, we all want our young people, especially our daughters, to have a good time. That is especially true after what all we have been through the past two years. However, this can also be a time of excessive alcohol, peer pressure, and sometimes, date rape or other unwanted sexual advances. Cindy Burnette, RN, and SANE Program Director at Texas Health Resources joins us to talk about safety tips of how kids can have a good time and stay safe as well. Then, with new statistics freshly out from the CDC, Steve and Marjorie Quint-Bouzid, RN, - Senior Vice President, Women & Infant's Specialty Health at Parkland Health & Hospital System discuss the community health topic of maternal mortality. That is defined as women who die up to a year after giving birth and the death can be attributed to the pregnancy and delivery. Sadly, Texas has one of the highest maternal mortality statistics in the country, so this is something we need to keep shining the spotlight on until our numbers come down. See acast.com/privacy for privacy and opt-out information.

Barclay Berdan, CEO of Texas Health Resources, joined the podcast to talk about building and maintaining a great culture and staffing strategies for the future.

Barclay E. Berdan, FACHE is the chief executive officer of Texas Health Resources (THR), a faith-based, nonprofit health system that cares for more patients in North Texas than any other provider. As of 2021, for the seventh consecutive year, Texas Health Resources has placed among the top of Fortune’s list of Best Workplaces in Health Care & Biopharma.™ Barclay became chief executive officer of Texas Health Resources on Sept. 1, 2014, after serving as senior executive vice president and chief operating officer the previous two years. With over 30 years of service at Texas Health Resources, Barclay describes the system’s culture as one of a family where the Mission, Vision, Values and Our Texas Health Promise℠ are woven together and modeled each day in the care of patients and their families. He believes that Texas Health Resources was built on a strong foundation of traditions — faith, quality, compassion, innovation — traditions that will sustain and guide the organization into the future. In this episode, Tracy interviews Barclay about his experiences leading through the 2014 Ebola outbreak and how those experiences helped shape Texas Health Resource’s response to COVID-19. Tracy and Barclay explore what the post-COVID world of healthcare may look like, as well as important leadership implications for health ecosystem leaders looking to improve health and wellness for their teams, patients, and communities in this new normal. Barclay Berdan Show Notes Frontline healthcare workers were heroes long before the pandemic began and will continue to be heroes in the future- it’s important to acknowledge the sacrifices these individuals make to support the health of the communities they serve. The promise of ‘individuals caring for individuals together’ has been foundational to Texas Health Resources’ philosophy on healthcare and instrumental in their success- this concept applies to patients, communities, and each other. Through their experience with the Ebola outbreak, THR learned important lessons about crisis in healthcare such as- Big disruptions are possible- and it’s important to be prepared. Financial sustainability policies allow health systems to focus on taking care of employees and taking care of patients during crisis Creating an environment where employees feel safe, protected, informed, and valued is fundamental to them being able to take care of patients and communities Policies and processes must change rapidly during crisis. Creating a task force to take in the latest information, make decisions about if/how/when to respond, and communicate information and decisions outwards is critical During a pandemic- you quickly move from medical science to social science to political science to science fiction- and back and forth between those. Health systems play an important role in providing clear and concise information that employees, patients, and communities can trust We are living in a period of rapid medical knowledge expansion. In the future, new knowledge, technology, and science will come together to create a healthcare metamorphosis. The future vision of healthcare should think of healthcare not as a series of transactions but as the continuum of people’s lives- partnering for a lifetime of health and wellbeing. To be successful, health ecosystem leaders must focus on building trusting relationships with people, and help them be informed on how to live their best lives.

The CEO for Texas Health Resources says that “learning has to be done quickly” and describes what his organization has done to meet the needs of their patients and staff.

There is a very real situation happening every day in our world that many people (particularly parents) are not aware of: Human Trafficking. North Texas is a particularly vulnerable area because of the flow-through of Interstate Highways and our airports. We talk to a lady (who is disguised) named "June" who was sold into this dark lifestyle by her mother at age eleven. While your kids may not be subject to that side of this issue, they do face uninvited sexual advances starting at an alarmingly young age. And if you have college students, you should be particularly interested in what "June" has to say. Next, Cindy Burnette, the SANE Program Director at Texas Health Resources explains what the "Sexual Assault Nurse Examiners" program is and how it could help anyone who has experienced any kind of unwelcome sexual assault. It is important to note that many of our hospitals across North Texas offer the SANE program by these specially-trained nurses, so if this has happened to you, help is closer than you might think. Finally, we talk to Dr. Megan Fitzpatrick, Diagnostic Radiologist at Baylor University Medical Center about a high-risk breast screening program they are now offering patients whose regular mammograms indicate a higher than normal risk of developing breast cancer. What happens next? We will find out from Dr. Fitzpatrick. See acast.com/privacy for privacy and opt-out information.

There is a wonderful program in North Texas that exemplifies "The Human Side of Healthcare." It is the Health to Home Medical Respite Program and Ryan Haley, BSN, RN is the Program Manager with Texas Health Resources. She stops by to explain the post-acute care, hosing, and support this program offers. Currently it is only for men, but that will be changing soon when housing is completed to be able to offer this service to women as well. In the second half of the show, John Burruss, M.D., CEO of Metrocare Services joins us to discuss the ever-growing topic of "Covid Fatigue" that most of us are feeling regarding the pandemic, now entering its third year. Dr. Burruss has some great advice on getting back to the core fundamentals that help all humans get through difficult life circumstances, including this one. See acast.com/privacy for privacy and opt-out information.

  https://www.globalresearch.ca/video-dr-sucharit-bhakdi-these-vaccines-are-killing-the-young-and-the-old-they-are-killing-our-children/5765866 Natural Herbal HPV "Cure" Discovered Chittaranjan National Cancer Institute (India), January 5, 2022 Despite the widespread belief that HPV infection is a singularly lethal force against which we only have vaccination defend ourselves, both ancient herbal medicine and our body's inherent immune defenses have newly been confirmed to have significant power against it. A groundbreaking study published in the Asian Pacific Journal of Cancer Prevention reveals that vaccination and watchful waiting are not the only recourse against HPV infection. The study is believed to be the first of its kind to find an effective and safe therapeutic intervention for the clearance of established cervical human papillomavirus (HPV) infection. Moreover, the study confirmed that HPV infection is self-limiting and clears on its own in 73.3% of the untreated placebo group within 37 days. (NEXT) Proper exercise can reverse damage from heart aging University of Texas Southwestern Medical Center, January 8, 2022 Exercise can reverse damage to sedentary, aging hearts and help prevent risk of future heart failure - if it's enough exercise, and if it's begun in time, according to a new study by cardiologists at UT Southwestern and Texas Health Resources. To reap the most benefit, the exercise regimen should begin by late middle age (before age 65), when the heart apparently retains some plasticity and ability to remodel itself. And the exercise needs to be performed four to five times a week. Two to three times a week was not enough, the researchers found in an earlier study. (NEXT) Aspartame Is Linked To Leukemia And Lymphoma In New Landmark Study On Humans Natural Health Federation, December 28, 2021 As few as one diet soda daily may increase the risk for leukemia in men and women, and for multiple myeloma and non-Hodgkin lymphoma in men, according to new results from the longest-ever running study on aspartame as a carcinogen in humans. Importantly, this is the most comprehensive, long-term study ever completed on this topic, so it holds more weight than other past studies which appeared to show no risk. And disturbingly, it may also open the door for further similar findings on other cancers in future studies. (NEXT) Rhodiola defeats chronic fatigue in just one week Uppsala University (Sweden),  January 5, 2022 The ancient Vikings reportedly utilized it for its refreshing powers. The Sherpa mountain people relied on it to help them scale the heights of Mount Everest. Rhodiola rosea, an herb grown in Arctic areas of Asia and Eastern Europe, is relatively little known in modern times – but, it probably should be. Recent scientific studies have consistently shown that rhodiola causes significant improvement in fatigue symptoms – and starts working in less than a week. (NEXT) Trial affirms arginine benefit in erectile dysfunction Università Federico II di Napoli (Italy), January 3 2022. A trial reported  in the Journal of Endocrinological Investigation added evidence to a benefit for supplementation with the amino acid L-arginine among men with erectile dysfunction (ED). The findings suggest that L-arginine could serve as an alternative to PDE5 inhibitor drugs used to treat ED which are not always effective or can be associated with side effects. Fifty-one men received two grams L-arginine three times per day and 47 received a placebo for three months. (NEXT) Using smells to boost learning during sleep The authors confirm that the strategic use of aromas while learning and during sleep might improve exam performance — even outside of the laboratory University of Freiburg (Germany), December 24, 2021 In a nutshell, the recent study concludes that if we smell an aroma while we take on new knowledge and then sleep next to a source of that same odor, we will find it easier to recall the information at a later date. To investigate, the scientists recruited 54 students from sixth grade classes in Germany. They asked these participants to keep rose scented sticks next to them while they learned English vocabulary at home. A week after the students first encountered the vocabulary during a school class, they sat an exam. The scientists split half of the students into four experimental groups: Group 1: No exposure to any odor cues. Group 2: Exposure to rose scent while learning at home and during the vocabulary test. Group 3: Exposure to rose scent while learning at home and during each night before the test but not during the test. Group 4: Exposure to rose scent while learning at home, every night before the test, and during the test. (NEXT) (ARTICLE) Woke Culture's Reality Deficit Disorder Richard Gale & Gary Null PhD Progressive Radio Network, January 7, 2022 If anti-racial wokeness is true, then the more deeply we probe and investigate it, the truer it should appear. This was one of William James' fundamental principles when he made efforts to turn the psychology of his day into a valid science. If James' methodology had not been obliterated by the rise of behaviorism in 1910, psychology would be completely different today. We might actually be treating and curing people of mental disorders without prescribing life-long medications. On the other hand, if DiAngelo's hypothesis is false, the more deeply one investigates, which includes introspection, the more false it will appear. That is where robust inquiry comes in: to determine what is simply true regardless of whatever your personal unsubstantiated and biased beliefs about it might be. What you believe has absolutely no impact upon whether something is true or not. This is also basic Buddhist epistemology that has been repeatedly replicated by contemplatives for several millennia. Neuroscience, including its gross failures and tendencies towards metaphysical realism, has more to tell us about the inherent dangers in White Fragility's doctrine. First, modern brain science has not produced an iota of evidence to confirm that the mind and consciousness are solely a product or output originating in neuron and synaptic activity. None. Contrary to the evidence, most neuroscientists and evolutionary biologists nevertheless embrace this opinion as a settled matter. But it is ridiculous to believe that evolution somehow dragged along our ancient single-celled ancestors until some point was reached when a conscious mind -- a “nothing” that is not observable, not measurable, not quantifiable, without atoms or photons, mass, electric charge or spin – mysteriously arose out of something, such as genes and biomolecular phenomena. Therefore cognitive scientists pretend to know something about the mind and consciousness when in fact they haven't a clue. Although DiAngelo is not stating that socialized racism among Whites is genetically determined, the trajectory of her argument has the potential to lead towards that conclusion. She does consider systemic White racism as being unconscious. Therefore she has moved her social theory into psychology. Since modern psychology today is becoming increasingly informed by the neurosciences, which in turn is being informed by evolutionary biology, it is only a small leap away to find her theory complementing genetic determinism as a means to explain Whiteness' conditioned racism. If her socialized determinism, and that of the neuroscience and evolutionary biology fields, are correct, then it would break the fundamental physical laws of energy conservation and causal efficacy. In effect, DiAngelo is saying White people have no choice. It's socialized chemistry or its socialized chemistry; either way its socialized chemistry.  In effect, DiAngelo is admitting that her own perceptions about reality are fundamentally flawed. Why is that? Dr. Donald Hoffman has been a professor of neuroscience at the University of California at Irvine for over three decades. He has an impeccable background having studied artificial intelligence at MIT. But unlike the vast majority of his colleagues, Hoffman broke ranks and passed beyond neuroscience's 19th century mechanistic base and dared to study modern quantum physics and relativity theory. Theoretical physics is almost anathema in human biological research and medicine, which is why these soft sciences have made so little progress to improve human health and well-being. Hoffman has performed hundreds of thousands of simulations comparing different species and their chances for survival based upon their ability to perceive and comprehend reality more accurately or not. His discoveries are startling and utterly revolutionary. Hoffman discovered, across the board, species that best perceive reality go extinct more rapidly than competing species that only perceive what is necessary for them to remain fit and survive. During an interview following a TED Talk, Hoffman stated, “according to evolution by natural selection,” – and here he is limiting himself solely to evolutionary biological theory and not the various competing theories about the nature of consciousness – “an organism that sees reality as it is will never be more fit than an organism of equal complexity that sees none of reality but is just tuned to fitness. Never.” In other words, evolution has nothing to do with perceiving reality more clearly, but only to be more fit in order to adapt, survive and procreate. And now physicists are even telling us that the primal cause behind all physical objects may be consciousness itself, which has no association whatsoever with natural selection. For example, Professor Edward Witten, regarded as “the world's smartest” physicist at the Institute for Advanced Studies at Princeton, has been compared to Newton and Einstein. Witten doesn't believe science will ever understand consciousness. “I think consciousness will remain a mystery,” Witten stated during a lecture, ”I have a much easier time imagining how we understand the Big Bang than I have imagining how we can understand consciousness.” Or we can listen to Stanford University theoretical physicist Andre Linde: “The current scientific model of the material world obeying laws of physics has been so successful that we forget our starting point as conscious observers, and conclude that matter is the only reality and that perceptions are only helpful for describing it. But in fact, we are substituting the reality of our experience of the universe with a conceptually contrived belief…” One may feel our critique is too abstract with little or no practical application; however to at least conceptually understand race in terms of our sensory perceptions can have enormous benefits to cut through and lessen the false semblances that arise from reality deficit disorder that winds up producing books such as White Fragility. Moreover, contrary to DiAngelo's arguments, British journalist Melanie Phillips offers a clearer understanding for why we should not rely upon the pundits of anti-racial wokeness to save us from ourselves. Despite disagreeing with Phillips on many of her other socio-political positions, she correctly identifies the fundamental flaws being voiced by arrested development wokeness across our campuses and within the corporate wing of the Democrat party. First, it is unable to establish a hierarchy of values and morals. For example, if one refuses to say that any lifestyle or culture is better than another, then it cannot be said that liberalism is better than conservatism or any other ideology.  Consequently, faux liberalism cannot legitimately defend the very principles upon which it defines itself: racial and gender equality, freedom of speech and religion, justice and tolerance, and class struggle.  It contradicts its own principles and follows DiAngelo's footsteps to remove the dignity of the individual, which in the past was at the heart of authentic liberalism and once served as its moral backbone. What we are witnessing therefore in Woke liberalism – and in DiAngelo's reinvention of racism -- is “the strong dominating the weak,” and this is an ill-liberal ideology that is already showing signs of having catastrophic consequences in classrooms and the workplace. Finally, if DiAngelo's theory is correct, then all Whites, without exception, in American history, were unconsciously transmuted into racists starting at the time of their birth. What is her proof? Is there any scientific evidence to support this outrageous claim? Did she consider the lack of sensitivity towards other peoples and races who were victims of racial identity and violence, such as the Jews who experienced genocide at hands of their Nazi overlords? And what would she say against those Whites who have fought against racism throughout the American experience, such as the Abolitionists in the US and UK who put their bodies at great risk?  In principle she is labeling them too as racist despite their fighting, protesting and even dying as committed anti-racists. Many Whites have embraced other races and cultures with open arms; however, DiAngelo wants us to believe this legacy was a sham, because in some strange voodoo way they were unconsciously racist. Is this not the height of hubris and arrogance?

We kick off 2022 by checking in with our dear friend, Janet St. James. Many of you in North Texas remember her from WFAA, Channel 8 News. She is now Assistant Vice President of PR and Media Communications at Medical City Healthcare.Janet is also 3-years post-diagnosis of metastatic breast cancer, a journey of which she has been very public and open, helping others who are facing the same. In this heartwarming interview, we hear how 2021 was for Janet and get a glimpse into her optimistic, hopeful attitude which makes her such an inspiration to so many. Then we visit with Dr. Robert Haley, Professor of Internal Medicine and Director of the Division of Epidemiology in the Internal Medicine Department at UT Southwestern Medical Center about the latest on the Omicron variant, which continues to drive hospitalizations up in North Texas and across the world. Ending on a high note, Danelle Parker, RN, BSN, Director of Community Health Improvement at Texas Health Resources for Collin, Denton and Wise counties talks about the THRIVE program in the Sanger school district. This is a program that is directly addressing childhood and teenage obesity with a unique approach to hands-on education. See acast.com/privacy for privacy and opt-out information.

Obesity continues to be a major health issue in America. Now, more than ever, our kids are facing this same challenge. There is a wonderful program that is coordinated by Medical City Healthcare and many north Texas school districts. Ryan Eason, Director of Community Relations at Medical City Healthcare joins us to tell us about this great work of "Kids Teaching Kids." Many people want to enter medicine as a career. For some, it may be in finance, ancillary services, or staff support. But some want to know if they have what it takes to make it through medical school and become a physician. Dr. Andrew Masica, Senior Vice President and Chief Medical Officer of Reliable Health at Texas Health Resources tells us what the path to becoming a practicing physician is in America. As we approach the holidays, there is a tiny object in some of our household items that could turn joy and celebrating into tragedy: Button batteries. Cheryl Malone, RN, Children's Surgical Program Manager at Medical City Children's Hospital joins us with enlightening information on just how dangerous these are, and what to do if your child digests one. See acast.com/privacy for privacy and opt-out information.

Slaughter was born in Fort Worth, Texas and began acting in local theatre as a child. At the age of 15, he successfully auditioned for a boy band called Sons of Harmony where he was given the opportunity to tour with Destiny's Child and open for Bon Jovi and Jessica Simpson. Three years later, in 2001, the band broke up, after which Slaughter moved to Los Angeles to pursue a career in acting. In 2003, he won the role of Keith in the WB sitcom Like Family. The following year, Slaughter had a role in the comedy film Fat Albert, starring Kenan Thompson. In 2008 he founded the non-profit Music Meets Medicine, where musicians volunteer with children and youth at local hospitals, performing and teaching music. In 2018, Music Meets Medicine teamed up with non-profit, Kidd's Kids, to raise $150,000 to create a therapeutic arts space at Dallas Children's Medical Center. Slaughter eventually left acting to attend UT Southwestern Medical School, graduating in 2013 and is currently an emergency room physician at several Texas Health Resources hospitals in the Fort Worth area. --- Support this podcast: https://podcasters.spotify.com/pod/show/grayson-mask/support

  Dr. Glenn Hardesty of Texas Health Resources and Stu Schaff of Intentionate Healthcare Advisors discuss how administrative burden deteriorates physician job satisfaction and well being, and how leaders can help.   Mentioned in this episode: 7 steps for supporting organizational well-being and mitigating clinician burnout Why benchmarks should not be the sole guide for setting physician compensation HFMA's new Premium Facilitated Learning courses combine self-directed study with facilitator feedback and time for peer problem solving    

This episode features Winjie Tang Miao, SEVP & Chief Experience Officer at Texas Health Resources. Here, she discusses her responsibilities as Chief Experience Officer, her top priorities for the year, and more.

For this week's episode, we explore navigating your education with the responsibilities of being a working parent. I enjoyed diving into the personal space with Diann Smith, Vice President of HIM and CDI at Texas Health Resources and past AHIMA President. She also happens to be one of the few people that knew they wanted to pursue a career in the HIM space. Hope you will enjoy it. You can find her on LinkedIn as well as her website diannhsmith.com

Anyone who uses a keyboard, mouse or laptop, among many other normal activities, may be at risk of carpal tunnel syndrome. Dr. Shaun Garff, Sports Medicine Specialist at Methodist Mansfield Medical Center, joins us to explain what the "tunnel" part of carpal tunnel is, and introduces us to a new technology that is allowing people to get the impacted nerve released on Friday and return to work Monday. Find out about this amazing new treatment and why Dr. Garff is so excited about how it is improving people's lives. There is a new Covid-19 "variant of interest" that physicians and scientists are watching: The Mu variant. While it is not an immediate threat in North Texas, it is worth educating ourselves about and exploring if the current 3 vaccinations may or may not be effective against it. Nikhil Bhayani, M.D., Infectious Diseases Physician Advisor at Texas Health Resources joins us with his thoughts. See acast.com/privacy for privacy and opt-out information.

Dr. John Carlo, President and CEO of Prism Health North Texas joins us for a candid conversation about the latest news on vaccines, third doses, boosters, the difference, and also a look back at the HIV epidemic of the 1980s and 1990s. Lessons learned…or not? Dr. Carlo is perfect to address this as he has dedicated his career to helping those still dealing with HIV. We are delighted to welcome Dr. Sunita Koshy-Nesbitt, Hospital Channel Chief Quality Officer at Texas Health Resources to the show to discuss a potentially silent killer: Sepsis. This is another illness that compromises the immune system and can become quite serious if not properly identified and treated. And most people, contrary to what is commonly believed, get sepsis at home. Find out more with in this informative segment. Steve and Thomas wrap this show up with another look at why masks are so critical for all of us in order to slow the Delta variant spread in North Texas. See acast.com/privacy for privacy and opt-out information.

This episode features Winjie Tang Miao, SEVP & Chief Experience Officer at Texas Health Resources. Here, she discusses her responsibilities as Chief Experience Officer, her top priorities for the year, and more.

In this Aww Shift Podcast episode, we have invited Cheryl Mobley, Founder, and CEO of ReCalibrate, LLC. Cheryl was the Director of Operations & Quality in Texas Health Resources. She became the President seven years later after seeing her drive to deliver high-standard and quality service to the people. Today, Cheryl shares how her vision impeded other workers to be at their best, reset and relaxed, and turned her experiences into a book that would change other companies and organizations' structure. [06:07] Why should we listen to you? Back in the hospital setting, I would say to look for our hospital results, staff engagements, patient satisfaction, and how the ambiance differs from others. It's not about me but how we collectively can get things done. [08:00] Lessons At this point in my career, I learned the hard way that I will not always have the answers. I don't have the ego invested to always being right. When I stepped into the president role from the director of operations & quality, my responsibility was everything. Because I tend to have high standards, I get in other people's way. [09:19] When you have high expectations, feel responsible, and want things to be excellent, it is tough to step away and trust that your people will carry it. [10:03] We have something called “tight, loose, tight” where:       Tight – what's the solution needs to end up and the non-negotiables.       Loose – to get the job done.       Tight – what is the actual deliverable that we have to meet. You need to be clear about what needs to be done and get out of the way to let it get done. [12:28] Clarity I sat down and reverse engineered what we did in the hospital to get consistent results. I created the Be99 as the framework of a guiding question. [13:05] Without clarity, you can work hard and be the best on the planet, but nothing will get done. [13:52] I would ask the leaders of the companies what they would want to be the future of their company? I was amazed how answers would often not be the same. I ask that because they need to understand what vision is and work on the right thing. [15:35] How many ways and times we need to repeat the message? Some are good with emails, text messages, face-to-face, listening, or writing. Personally, a conversation would be a sign of respect because I trusted that you got it. Our brain handles many things, and it might make sense to me, but it did not for them. It was wrong to have that mindset. [18:30] Cheryl's Book I had no intention of writing a book, but my friend invited me to go on a horse safari. We were given rules before going out, and we have to act a certain way and behave to keep us all safe. [19:40] I started thinking about leadership dynamics and team behaviors. Anyone would have chosen to act in a way that felt safe for them but would put everybody at risk. It was now apparent to me that my experience needs to be put in a book. [20:37] Each chapter was a real-life experience we had at that moment. I went and interviewed leaders around the world and ask them questions. I deliberately went as much as diversity I could get in terms of role, age, experience, type of business, etc., and learned many things that would have made me better if I knew about its years ago. [25:40] Goal I want to share what we were able to do in the hospital and do my best to help other leaders replicate it. I want to know how many kinds of seeds Be99 will be able to sow with leaders who would do something with it. [28:38] What promise did God make to the world when He created you? To make things better than before I was here. I fully recognized that the experience I have had might felt good, horrible, excellent, was not for Cheryl—they were for me to be able to accelerate someone else's journey. Key Quotes: [11:31 – 11:34] “You cannot become the choke point if you want to grow past yourself.” [17:05 – 17:12] “Keep resaying it and be willing to take other people's plate off. Give them the ability to take things off on their plate.” [17:49 – 17:55] “We are not perfect; we will continue to make mistakes as long as we breathe. We should be careful not to make the same mistakes over and over again.” [22:23 – 22:26] “Anytime you start something new, there will be a lot to learn.”   Learn more about ReCalibrate and Cheryl on: Website: https://www.recalibrate.today/ LinkedIn: https://www.linkedin.com/in/recalibratetoday/ Instagram: https://www.instagram.com/recalibrate_llc/ Facebook: https://www.facebook.com/reCalibrate.today YouTube: https://www.youtube.com/channel/UCzkDhr_jByYKzIbks8mqugg  

Stephanie Jackson is the director of Strategic Partnerships for Blue Zones Project Fort Worth by Texas Health Resources. Stephanie is passionate, energetic, and driven individual who helped Fort Worth become the largest Blue Zones designated city in the U.S. Of all Stephanie's accomplishments, her greatest calling is to be the caregiver for her mom and dad. Discover Stephanie's story of caregiving and the importance of taking care of yourself. It is not easy so you will need a support group, daily exercise, and a way to destress. Discover tips and tricks from one Caregiver to another. --- Send in a voice message: https://anchor.fm/bluezonesprojectfw/message

In North Texas, broadly, 50% of the residents have had at least one Covid-19 vaccination. It varies greatly by location. In many places that number is higher, but in others it is significantly lower. We are turning the tables on the Covid-19 vaccination this week, by asking tough questions that many of those who are still hesitant to get the vaccine are asking. Dr. Leigh Hunter joins us this week as part of this “We're Listening” effort to help educate patients on the science behind the vaccinations. Dr. Hunter is an infectious disease specialist and Director of the Internal Medicine Residency Program at Methodist Health System.In the second half of the show, Winjie Miao, Senior Executive Vice President and Chief Experience Officer at Texas Health Resources joins us to talk about likely transformations in healthcare. This has been an unprecedented period, and many changes became mandatory and nearly overnight, as our North Texas health systems scrambled amidst a 100-year pandemic. Winjie unpacks some of the lessons learned and likely changes ahead as a result of the virus we will never forget - Covid-19. See acast.com/privacy for privacy and opt-out information.

This episode featuresd Brett Lee, President of Texas Health Resources - Frisco. Here, he joined the podcast to talk about opening a new hospital during the pandemic, building team culture and to improve the patient experience.

This episode features David Salsberry, Chief Revenue Officer at Texas Health Resources. Here he discusses why it is important to engage consumers on their terms, early in the financial process, the role that patient financial experience plays in brand loyalty, as well as the guiding principals at THR around the patient financial experience: Clarity, Consistency, and Compassion. This episode is sponsored by VisitPay.

This episode features Barclay Berdan, CEO at Texas Health Resources. Here, he discusses Texas Health Resources, his top priorities, and what he's most excited about today.

June 4, 2021: The pandemic was arguably the most impactful event in healthcare. It really changed the landscape. What is the lasting impact that health IT will take out of this time in history? And what is top of mind at CIO desks right now? Texas Health Resources was recently named number 7 on Fortune's best places to work in the US. Joining us today is CIO Joey Sudomir. How did the patient experience change during the pandemic? How did THR adapt in order to keep their staff current? What cool things are they doing with healthcare data today? And what skills will Health IT practitioners need to have in the future?Key Points:Patients or consumers? [00:06:30] People are so inundated in other industries with efficiency, ease and what they need at their fingertips within a few clicks, that it's become an expectation. [00:10:35] The lasting impact that health IT is going to take out of this time in our history is undoubtedly that care is not just inside the walls of our physical assets anymore [00:13:50] We want to get the healthcare record into the hands of the consumer because we believe it's going to empower them to take more accountability and be more engaged. But it is a fine line. [00:38:35] Texas Health Resources

"Food Deserts" and "Food Swamps" are serious social drivers of healthcare that affect many communities in North Texas. Tauane Cruz, Director, Community Health Improvement - Dallas & Rockwall Counties at Texas Health Resources joins us in the first half of the show to explain what these are, some of the areas where they exist in Dallas Ft. Worth, and what our area hospitals are doing to help educate and address healthier eating in these areas. Did you know there is a new medical school in Ft. Worth? It is a collaborative effort between Texas Christian University (TCU) and the University of North Texas Health Science Center (UNTHSC). We are delighted to have Stuart Flynn, M.D., Dean of the TCU and UNTHSC School of Medicine to explain how the program originated and what the next year ahead looks like, then Mike Sanborn, President at Baylor Scott & White All Saints Medical Center, Fort Worth, to explain the hospital's participation in the residency program, which is helping keep these bright, young physicians here in North Texas. See acast.com/privacy for privacy and opt-out information.

The AHA presents the Foster McGaw Prize annually to recognize hospitals and health systems that are leading the way through innovative collaborations that improve the health and well-being of everyone in their communities.

Texas Health Resources faced a long-standing problem of addressing process and documentation breakdowns in clinical documentation, denials management and coding. On this Advancing Health podcast, David Salsberry, chief revenue officer of Texas Health Resources, discusses how the system formed a collaborative team of leaders to bridge these performance gaps. This podcast is sponsored by Protiviti (https://www.protiviti.com/).

This episode features Winjie Tang Miao, SEVP & Chief Experience Officer at Texas Health Resources. Here, she discusses how she defines her role, her top priorities for the year, and more.

Improving patient experience has been a driving focus for Winjie Miao during her twenty year career at Texas Health Resources, where she’s now senior executive vice president and chief experience officer. Texas Health cares for more patients in North Texas than any other provider through 350 access points including 27 hospital locations and a network of outpatient facilities, Neighborhood Care & Wellness Centers, preventive and fitness services, and home health services.After joining Texas Health, Winjie spent 15 years in hospital operations – first at one of the system’s largest hospitals and then at its smallest. She then embarked on a unique opportunity to build a new hospital where she planned, implemented and piloted new technology in a way that wouldn’t have been possible at an existing hospital campus.In 2015, Winjie joined Texas Health’s executive leadership team and a year later played a significant role developing its 10-year strategic plan, Vision 2026, which made patient experience a central focus. In three phases, Texas Health planned to understand everything it could about healthcare consumers, build new capabilities to activate consumers, and finally capture value for both consumers and the health system itself.Nearly halfway through its strategic plan, Texas Health had already piloted virtual primary care by the beginning of 2020 and planned a phased rollout through the rest of the year. Then COVID hit.In this special episode of Healthcare is Hard, recorded as part of the Digital Health Innovation Summit (DHIS) Virtual Spotlight Series, Winjie talks to Keith Figlioli about what Texas Health has learned through this process and how she sees the future of home health unfolding. Their conversation covers a number of topics, including:One giant pilot. While Texas Health was well on its way to piloting and implementing options for virtual primary care at the beginning of the pandemic, Winjie talks about how the first two or three months of going almost entirely virtual were still a huge learning experience. She says it forced significant changes from the original plan.Barriers to integrated virtual care. When it comes to telehealth, Winjie sees it becoming an integrated part of the care workflow within the next three years, but she discusses internal and external barriers to overcome first. These include ensuring that equal reimbursement rates for in-person and virtual visits remain permanent, and determining where new business units or processes need to be newly created, and where old ones can be adapted.A thoughtful and measured approach. Winjie points out the importance of recognizing that home health is right for certain groups, and not for others. Without reliable internet, the ability to connect multiple at-home remote monitoring systems, a support system or family member who can be there and be part of the care team, and other essential variables, home health is not the best form of care for many people. But it is absolutely the best place for others, and that determination needs to be made in a very deliberate and pragmatic manner.A fast start, but long road to home health. Many people, both inside and outside of the healthcare industry, look at the progress that’s been made due to the pandemic and think telehealth has arrived. But Winjie talks about all the work that still needs to be done, especially when it comes to connecting different types of virtual care platforms that have all matured at different rates. She says connecting them in a way that’s meaningful for the patient and the care giver is still a few years away.To hear Winjie and Keith talk about these topics and more, listen to this episode of Healthcare is Hard.

The health care industry is experiencing a digital transformation that has been decades in the making. In this era of COVID-19 disruption and heightened consumer expectations for care delivery, the industry needs trusted leaders like Ed Marx. As one of the leading experts on artificial intelligence, machine learning, and other disruptive technology innovations in healthcare, Ed Marx is the trusted advisor that healthcare organizations seek for advice on successfully navigating this digital transformation journey.   Our guest this week, Edward W. Marx, is Chief Digital Officer for Tech Mahindra Health and Life Sciences. As CDO, he oversees digital strategy and execution for providers, payors, pharma and bio-tech. Ed has had a phenomenal CIO career in leading the development and execution of digital strategies that have positioned his organizations for success and long-term relevance, including Cleveland Clinic, NYC Health & Hospital, Texas Health Resources, and more. Ed is a Fellow of the College of Healthcare Information Management Executives and Healthcare Information and Management Systems Society. He has won numerous awards, including HIMSS/CHIME 2013 CIO of the Year, and has been recognized by CIO and Computer World as one of the “Top 100 Leaders.” Becker's named Marx as the 2015 “Top Healthcare IT Executive” and the 2016 “17 Most Influential People in Healthcare.” Edward also races for Team USA Duathlon, is an Ironman Triathlete, has climbed some of the tallest mountains in the world, and is a cancer survivor. In this episode, we speak with Ed about his most recent of 5 books, the new 2020 healthcare bestseller “Healthcare Digital Transformation: How Consumerism, Technology and Pandemic are Accelerating the Future.” Join us as we consider consumer-centric, data-driven care delivery -- enabled by technology innovation – as a blueprint for the digital transformation that will lead to success in this race to value! Episode Bookmarks: 01:45 Introduction to Ed Marx and his new book “Healthcare Digital Transformation: How Consumerism, Technology and Pandemic are Accelerating the Future” 04:30 Eric's chance encounter with Ed at SXSW 05:20 “The unexamined life is not worth living.” (Ed's passion to live life to the fullest) 06:00 Ed's philosophy to “Risk Boldly and Often” during our short time on Earth 08:10 Experiencing the deaths of two young girls in Saint Petersburg, reflections on his own mortality, and finding inner peace with dying 09:30 Climbing Mount Kilimanjaro and creating a medical clinic in Tanzania 09:55 Fighting cancer and using his inner purpose (with the help of great clinicians) to heal 10:45 “When written in Chinese, the word crisis is composed of two characters -- one represents danger, and the other represents opportunity." 13:00 Ed reflects on the opportunity for healthcare digital transformation in the pandemic crisis 13:40 “We have to completely reengineer and reimagine the financial aspects of healthcare today and move swiftly into value-based care.” 15:20 How the velocity of change and disruption from new entrants and non-traditional players will impact current healthcare providers 17:00 The introduction of retail giants (CVS, Walgreens, Wal-Mart) into the healthcare arena and their “digital first” approach to patient engagement 17:30 The decline of virtual ambulatory care visits from the peak of COVID telehealth deployment and how that retreat is a bad signal for digital transformation 18:30 Payers reaping record profits during the pandemic; how payers will leverage capital reserves to aggregate providers and deliver care directly to patients 19:55 “Care is going to be directed more and more by new entrants (e.g. retail, pay-viders) which means that hospitals roles in their communities will be significantly diminished.” 20:45 The data explosion in healthcare and how there are 40X more bytes of healthcare data than there are stars in the observable un...

Four strategies from Texas Health Resources' Senior Vice President and Chief Medical Officer for becoming a high-value health care system.

December 31, 2020: With many changes in healthcare, IT has been forced to move or be moved. Our teams and leaders have accomplished impressive achievements throughout the year, recalled by our guests on our Influencers podcast.Hear predictions for 2020, our digital initiatives, and many more accomplishments as we walk through our 10 most watched shows this year!Join in the conversation and let us know what you think on Twitter and LinkedIn by using #ThisYearInHealthITThe countdown:#10 - January 31, 2020: A Team Approach to Health IT from Baptist Health KY#9 - February 21, 2020: David Muntz and Sue Schade on State of the Industry#8 - August 21,2020: Finding The Next Role with Judy Kirby#7 - May 15, 2020: The Post-COVID Rise of the Insurers with Rob DeMichiei#6 - August 28, 2020: Healthcare Digital Transformation with Paddy Padmanabhan and Ed Marx#5 - January 10, 2020: Creating Digital Experience with San Banerjee, Texas Health Resources#4 - January 17, 2020: Strategy, Architecture, and Innovation with Aaron Miri#3 - February 7, 2020: Data, Analytics and Governance with Chris Harper, University of Kansas#2 - July 24, 2020: A CIO & CTO Discuss Current Healthcare Challenges#1 - August 7, 2020: Healthcare in the 21st Century with Aneesh Chopra

Conversations with the MarketPlace presents a panel discussion with key professionals in bond and debt financings for non-profit hospitals (institutional investors, bond counsel, and a trustee bank), as well as work-out/bankruptcy legal counsel. The panel discussion will focus on the significant negative impacts of a financial crisis like COVID-19 or other financial downturns experienced by many hospitals' in 2020, or possibly coming in 2021, and the process, key factors, and key decisions involved in directly addressing and successfully resolving a rate or other bond covenant technical or actual default. The purpose of the webinar is to help hospital leadership learn how to navigate these difficult and tricky waters best, should they be encountered. Panelists will provide their expert perspectives on the key issues, including transparency, communications, likely result, timing, and process. Formulating, presenting, and clarifying the “hospital story” will be an important component of the discussion. The interactive dialogue will allow participants to react to different scenarios and adjust their thoughts and internal and external plans accordingly. The event is facilitated by: Jim Gravel, Sr. CFO Warbird Consulting Partners (formerly from Catholic Health Partners of Cincinnati – Now Mercy Health System) – Emcee Ron Long, Sr. CFO Warbird Consulting Partners (formerly the CFO of Texas Health Resources in Dallas) – Q&A Mgmt. Our panel includes: Gordon Gendler – UMB Bank Ian Hammel – Mintz Levin David J. Kates - Chapman and Cutler Marcy Lash – T. Rowe Price Rob Yolland – Franklin Templeton This presentation is a unique event with perspectives from a panel of experts rarely seen in a group setting. It will provide much-needed advice and counsel to hospitals who might be struggling to avoid a technical or real default or cope with the lower net margin and EBIDTA, debt covenants, and other restrictions. The conversation is also designed to be a learning experience for both veteran and newer hospital financial leadership to deal with a financial crisis. If you have questions, please contact us at jbehn@warbirdcp.com.

Host Paddy Padmanabhan talks to San Banerjee, Vice President of Digital Experience at Texas Health Resources, about how they create a connected ecosystem to provide a seamless digital experience for patients wherever they are through digital channels that includes virtual health. San Banerjee believes It is important to understand how tech enables healthcare keeping people and processes in mind. Texas Health Resources completed 100,000 virtual visits in the first ninety days of the pandemic. San says that as we move forward in healthcare, people will get accustomed to using virtual care delivery mechanisms, which will increase its acceptance further. San defines digital front doors as an access mechanism for patients to get services they are looking for. On the other hand, from a consumer perspective, it is all about managing the consumer point of view to access the services that providers can offer. Healthcare is not just about technology; it is a people-based business. San advises digital health startups to understand how technology enables the healthcare business while keeping in mind people and processes. Take a listen. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

In this episode, San Banerjee, Vice President of Digital Experience at Texas Health Resources, discusses how they create a connected ecosystem to provide a seamless digital experience for patients wherever they are through digital channels that includes virtual health. Texas Health Resources completed 100,000 virtual visits in the first ninety days of the pandemic. San […]

In this episode, San Banerjee, Vice President of Digital Experience at Texas Health Resources, discusses how they create a connected ecosystem to provide a seamless digital experience for patients wherever they are through digital channels that includes virtual health. Texas Health Resources completed 100,000 virtual visits in the first ninety days of the pandemic. San […]

Susan Boydell is a partner with Barlow/McCarthy with many years of experience in marketing. Boydell has deep experience and brings a practical yet inventive strategic thinking to healthcare organizations and physician practices nationwide. Passionate about “listening” to the "voice of the customer" Susan helps clients discover what physicians want and expect. She then translates those insights into customized solutions for referral development, leakage improvement, evolving teams and keeping organizations one step ahead of trends.  Before join Barlow-McCarthy, Susan led business growth strategy at Texas Health Resources and was the marketing and brand leader for BayCare Health System. Tune in now! #iProvMade #Podcast #HealthcarePodcast #MarketingPodcast #HealthcareMarketing #PhysicianRelations

In this episode, we speak to the motorcycle riding, heat-packing, never to be messed with Monique Washington. Who tells her story going back to the first day of prep school and meeting her lifelong battle buddy Ingrid Powell Dawkins. Monique had a conflict with the F2 Zoo tactical officer who was reassigned after an inexplicable situation; We also learn of her need for speed on her pink and gold Honda CVR-RR Racing Bike - and the rolling roadblock that followed. Ingrid calls in, fellow prepster Scott Clemenson also calls in. Together they all remember Andy Clements.  Her brief bio:  Although nursing is not my first career, it is my first love. I served my country as soldier and now my community as a nurse. I was a cardiac progressive care charge nurse at Texas Health Resources in Fort Worth for about 3 years. Now I am VA Acute Med Surg Nurse at Dallas North Texas VA.  I have a 2013 BSN from The University of Texas at Arlington and am currently enrolled in their Family Nurse Practitioner Program. I have a board certification in medical surgical nursing. I hail from a family of nurses: Granma was med/surg; mom was pediatrics; dad was OB; brother is psych; cousin is OR; niece will graduate in May from ODU with her BSN.  A ‘military brat' to proud Army nurses, I began my journey as a cadet at the US Military Academy at West Point, NY. After graduating in 1991 with a degree in Mathematical Economics, I served in the Army as a logistics officer. After receiving a Master's in Human Resources, I transitioned to corporate America and eventually became a senior project manager at TXU.  I continued on in the Army Reserves. My military unit was mobilized for about 5 years to support Operations Iraqi Freedom and Enduring Freedom. I volunteered to cross train as a Medical Operations Officer to care for injured or ill servicemen and women. This inspired me to join the family business of caring after completing my military obligation.