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In the latest episode of the What the FinTech? podcast, we're joined by Clare Pearson, Head of Technology Operations & Delivery Management at Fnality, for a deep dive into digital payment trends. Clare and FinTech Futures reporter Cameron Emanuel-Burns explore the outlook for cross-border real-time payments, tokenisation, digital wallets, and the evolving role of cards in a shifting payments landscape. The discussion also delves into Clare's experience at the Payment Systems Regulator (PSR), her views on its integration into the Financial Conduct Authority (FCA), and her reflections on serving as a judge for this year's PayTech Awards. And finally, we find out which fintech buzzword Clare wants to throw into or rescue from our Fintech Jail!
The 2024 NEXT Forum, hosted by Travillian and Newcleus LLC at the Borgata Hotel & Casino in Atlantic City, NJ Day of Education - Session #2 All-In on Tech Efficiencies - Bankers reflect on how embracing technology can lead to efficiencies and increased revenue. Panelists: Jesse Honigberg, EVP, Products and Platforms, Customers Bank Barb MacLean, SVP, Head of Technology Operations & Implementation, Coastal Community Bank Courtney Sacchetti, EVP, Chief Financial Officer, Bankwell Financial Group, Inc Moderators: Kim Snyder, Founder & CEO, KlariVis Phil Goldfeder, CEO, American Fintech Council
Intellectual Property: What standard governs whether a design patent is void for obviousness? - Argued: Mon, 05 Feb 2024 15:51:15 EDT
In this episode of How I Grew This, Mickey Noworyta joins Mada Seghete to share his approach to driving product growth, testing new product features, and the difference between attribution and incrementality. Mickey is the Senior Product Manager at Expedia Group, where he and his team focus on exploring performance marketing ideas. While Mickey is a seasoned Product Manager, he has also worked as a drilling engineer for the oil and gas industry, a researcher, and a data engineer and developer.
"If you see an action or you see a problem— go and solve it. Chances are that's actually going to be much more appreciated on the other side than any fear or concern that you have about whether you're doing it right or not."Today on FinTech's DEI Discussions, Nadia is joined by Barb Maclean, SVP Head of Technology Operations and Implementation at Coastal Community Bank.In this episode, Barb shares her extensive experience in FinTech, highlighting the critical role of leadership, innovation, and teamwork in community banking. She delves into her journey, discussing personal and professional growth, and the importance of aligning with an organisation's values. A major focus is placed on the necessity of diverse perspectives in creating inclusive financial products and services. Barb's compelling narrative and practical advice make for an engaging and thought-provoking listen, inspiring action and genuine workplace inclusion. Tune in to gain valuable insights into fostering diversity and driving change in the world of FinTech.
Post 9/11, it was a key element of messaging in New York City – if you see something, say something. The idea, of course, was that law enforcement could only do so much; but vigilance on everyone's part would be a game changer. And it's that same principle that Ron Mehring says is key to […] Source: Q&A with Texas Health Resources CISO & VP of Technology Operations Ron Mehring: “Openness & Respect are Keys to Cyber Team Success” on healthsystemcio.com - healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.
While you were still sleeping, the stock market was busy getting ready for the day. Ramon “Ray” Gonzalez, Head of Technology Operations for IEX Exchange, joins Ronan and JR to walk us through the checklist his team goes through every day – starting at 4 am – to get the market ready for smooth sailing. Plus, they delve into “bare metal” infrastructure, data centers, and the potential for exchanges to move into the cloud. Recorded January 31, 2022.
In episode 1549, Jack and Miles are joined by Assistant Professor of Technology Operations and Statistics, Dr. João Sedoc, to discuss… Ways The Future Might Look Different Big and Small, Philosophical Questions About These Language Models, Will ChatGPT Language Models Lead to Skynet? (It Won't) and more! LISTEN: Si Chomphu by SalinSee omnystudio.com/listener for privacy information.
Register for AWS reInvent: NOV. 27 – DEC. 1, 2023 | LAS VEGAS, NVWe feature a panel discussion featuring Michael Brown, VP of Technology at Auvik Networks, Rob Woolley, VP of Technology Operations at Benevity moderated by Jeff Klaus of AWS sharing best practices on global expansion. Topics include:The most successful AWS customers are on multiple continentsWhat are the goals for wanting to expand overseas?Going global through acquisitionCopying services to various regions with AWSAWS helping to establish beachheads in new marketsManaging challenges of data residencyBest practices for staffing in a new marketNorth American marketing often doesn't work in other marketsWorking with resellers in a new marketSession wrap up
In this episode of Cutting Edge: Web Content Development, Stephen Fahlsing, Founder and Managing Director of BonfireLA Productions, and Tony Bartoli, Director of Technology Operations at BonfireLA Productions, join Jonathan Ames to discuss SEO strategies at the intersection of web content and web development.
Alex Goldberg is the Director of Technology Operations for Elevation Health where he is responsible for leading and coordinating the general operations of Elevation's technology. Job duties include management of developers and their project timelines, short and long term planning to reach targeted milestones on the proper deadline, client and staff education on use of technology, quality control, reporting and budgeting for operational cost, and assisting business development with presenting technology to clients. Alex & Rob Discuss: His journey with Elevation from personal training, to becoming a fitness manager to ultimately his role today as the Director of Technology and Operations. How Elevation Health supports developing “homegrown” talent. How his experience in the center helps his tech design thinking process for members. All the features the Elevation app and portal provides for members Why the app is the “one stop shop” for member fitness & wellness needs How weight lifting reminds him that the hard road is actually better than the easy road. A mutual love of fried chicken. Why the Brilliant App is his best recent low cost purchase. The simplicity of chocolate milk for post-exercise fueling The NEW Elevation App is available for download starting June 5th, 2023. The Elevate Yourself Podcast is brought to you in partnership with Athletic Brewing. Use code ELEVATE30 for 30% OFF your first online order at checkout!
Here are the key takeaways: Unique Approach: Nationwide takes a unique approach to tackle technology problems by empowering entry-level talent. They provide team members with a pathway to successful careers beyond the contact center, allowing them to make a significant impact across various departments within the organization. Talent Retention: Nationwide prioritizes the growth and career development of talented individuals. They recognize the potential of smart and capable individuals who may not have advanced past the initial interview stage for specific roles. Retaining and nurturing this talent is one of their top priorities. Addressing Concerns: Nationwide addresses concerns related to costs, new technology implementation, and project management. They have strategies in place to ensure the growth and success of their talented team members. Customer Service Experience: Customer service experience is highly valued at Nationwide. Spending time in customer service roles provides individuals with a deeper understanding of business dynamics. It equips them with valuable skills that can be carried into any field. Learning from Industry Leaders: Nationwide explores innovative approaches to enhance the customer experience. They draw insights from industry leaders such as the Ritz Carlton and invest in training sessions on topics like forgiveness, gratitude, and emotional intelligence through partnerships with companies like Positive Foundry. Fostering Team Growth and Development: Nationwide employs various approaches to nurture the growth and development of their team. They engage in activities like shadowing, gimbal walks, and one-on-one sessions to connect with team members on both group and individual levels. Strong leadership support and resource investment play a significant role in enabling team members to prioritize growth and development. Building a Positive Work Environment: Nationwide emphasizes the benefits of bringing in new talent, effective communication through multiple channels, and demonstrating care and approachability as leaders. These elements contribute to a positive and engaging work environment where ideas flourish. By implementing these strategies, Nationwide aims to solve technology problems while empowering entry-level talent, fostering growth, and creating a supportive work culture.Customer Contact Week is the leading event series dedicated to serving professionals within the customer service industry, kicks off its silver jubilee celebration in Las Vegas, Nevada. 25 Years of Shaping Customer Excellence, this year's event returns to Caesars Forum from June 19-22, 2023. CCW is powered by CCW Digital, a division of Customer Management Practice (CMP). Use the code CCWLV_P1N for 20% off all end user passes.ABOUT NICK GLIMSDAHLSubscribe to my bi-monthly newsletterFind Press 1 For Nick on YouTubeFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/
Our expert hosts, Benjamin Ensor, is joined by some great guests to ask: "How important is trust to financial services in 2023?" This week's guests include: Barb MacLean, SVP, Head of Technology Operations and Implementation, Coastal Community Bank Cinthia Merlos, Co-Founder, Vexi Mark Mullen, CEO, Atom Trust is often considered to be the most important currency a financial institution can hold - but how it's earned, how it's lost, or even how it's defined is much more difficult to determine. In this show, we've put together a panel of amazing experts to discuss: how financial services players gain trust, how it is lost, and does trust still matter? Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. It's hosted by a rotation of 11:FS experts including David M. Brear, Ross Gallagher, Benjamin Ensor, and Kate Moody - as well as a range of brilliant guests. We cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com! Special Guests: Barb MacLean, Cinthia Merlos, and Mark Mullen.
A new law targeting on-line grooming is being welcomed, meanwhile there's frustration end-to-end encryption on social media platforms presents a solid barrier to the identification of on-line sex offenders. The Child Exploitation Offences Amendment Bill passed into law recently, making it illegal for adults to lie about their age or identity, in order to meet up with a minor, or to communicate with them with the intent to cause harm. This is a key shift in the law, as until now a defendant had to actually meet the young person they'd targeted, traveled to meet them, or arranged for or persuaded the young person to travel to meet them. But while Police are welcoming this, they are frustrated end-to-end encryption of on-line chat streams prioritises privacy over protection. As part of the Virtual Global Taskforce (VGT) New Zealand police are asking social media platforms to recognise their responsibility to protect children and to prioritise robust safety systems to safeguard children from online sexual abuse. Kathryn speaks with Detective Manager of Intercept and Technology Operations in Police's National Criminal Investigation Group Inspector Stuart Mills, and Sean Lyons from NetSafe, who along with Police should be the first port of call if on-line grooming is suspected.
Change is difficult, but that doesn't mean it isn't needed. So, what might we need to do to change the way we conceive of legal services? Lynda Shely, Darth Vaughn, Jayne Reardon, and Ed Walters share highlights from their keynote—a fictional public hearing—debating the idea of modifying attorney Rules of Professional Conduct to address challenges in access to justice and legal service delivery. Lynda Shely, of The Shely Firm, PC, Scottsdale, Arizona, provides ethics and risk management advice to lawyers and law firms. Darth Vaughn serves as Litigation Counsel and leads the Legal Innovation & Technology Operations team for Ford Motor Company's Office of General Counsel. Jayne Reardon is the former executive director of the Illinois Supreme Court Commission on Professionalism. Ed Walters is the CEO and co-founder of Fastcase.
Change is difficult, but that doesn't mean it isn't needed. So, what might we need to do to change the way we conceive of legal services? Lynda Shely, Darth Vaughn, Jayne Reardon, and Ed Walters share highlights from their keynote—a fictional public hearing—debating the idea of modifying attorney Rules of Professional Conduct to address challenges in access to justice and legal service delivery. Lynda Shely, of The Shely Firm, PC, Scottsdale, Arizona, provides ethics and risk management advice to lawyers and law firms. Darth Vaughn serves as Litigation Counsel and leads the Legal Innovation & Technology Operations team for Ford Motor Company's Office of General Counsel. Jayne Reardon is the former executive director of the Illinois Supreme Court Commission on Professionalism. Ed Walters is the CEO and co-founder of Fastcase.
What is your idea of a Black Superhero? Do you want to learn how to create your own dynamic episodes using Unity and Unreal Engine? These are the questions posed by Nubian media CEO Bernard Key.Bernard teaches K-12 students how virtual worlds in the metaverse are created by using a free curriculum behind most video game technology for summer youth programs.Nubian media fosters Community technology adoption to generate more black businesses. The program enlightens uplifts and educates our youth. and creates opportunities for disenfranchised technologists. He sees the gaps where we can build as a community to change the game. His works speak for themselves as many parents are advocating for virtual world development courses in every classroom. It is crucial for our youth to engage in positive social communities and understand how to engage with the opensea market, convert their artwork into NFT's and how to mint auctions to build commerce centers with customized engineering. I ask again What is your idea for a Black Superhero? Bernard Key, CEO, of Nubian Media, has been involved in the community and schools for over 20 years. As a consultant, he was one of the lead project managers responsible for deploying wireless technologies in Chicago schools in the nineties. Mr. Key implemented, designed, and deployed WIFI solutions for over 1700 public and private schools and community centers. His wireless infrastructure design is now a standard for all inner-city schools. As a result, students are not confined to the classroom, desk, or building. During project deployment, Mr. Key recognized the need to implement technology, engineering, science, and math in inner-city schools. Forward to today, in collaboration with publishing and media companies, Bernard is responsible for the development, building, and creation of content for STEM City USA and STEM City Chicago. As a result of his creativity and innovation, XR Today Magazine awarded STEM City USA “2022 Top Finalist for Best Metaverse Solution” and “Most Commented Metaverse Award”.Let us Welcome Bernard Key to the Follow The Brand Podcast Where we are building a 5 STAR Brand That People Will Follow!
Link to Blog Post This week's Cyber Security Headlines – Week in Review, October 24-28, is hosted by Rich Stroffolino with our guest, Will Gregorian, former Senior Director, Technology Operations and Security, Rhino Thanks to this week's episode sponsor, Votiro UFOs are everywhere. They're in your applications, cloud storage, endpoints, and emails. That's right – UFOs – Unidentified File Objects – are hiding in files across your organization. UFOs can contain malware that exfiltrates data or deploys ransomware. And 70% of UFOs can't be detected by traditional scanning solutions like Anti-Virus and Sandboxing. That's where Votiro comes in. Votiro prevents UFOs before they hitch a ride in on files – without detection, and without slowing down business. Do you believe? Learn more at Votiro.com/UFOs. All links and the video of this episode can be found on CISO Series.com
In this episode of How I Grew This, Mickey Noworyta joins Mada Seghete to share his approach to driving product growth, testing new product features, and the difference between attribution and incrementality. Mickey is the Senior Product Manager at Expedia Group, where he and his team focus on exploring performance marketing ideas. While Mickey is a seasoned Product Manager, he has also worked as a drilling engineer for the oil and gas industry, a researcher, and a data engineer and developer.
Una tecnologia radio per ridurre il digital gap ancora presente in diverse aree d'Italia. Si chiama fixed wireless access e a parlarne in un'intervista di Barbara Millucci per l'Agenzia Italpress è Andrea Mondo, responsabile Technology & Operations di Inwit-Infrastrutture Wireless Italiane mrv/fsc/gsl
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Shondra brings 14+ years of product and customer service experience with IGT. She is a pro at understanding all facets of gaming product operations, but what is most impressive about Shondra is her dedication to serve, lead and inspire others in the gaming industry. In this interview we discuss her keys to success, how to maximize project communication, trends in slot product development, hiring traits managers should look for and much more!
Highlights of my conversation with Ana: The intersection of SRE/business Complex systems always fail Reliability is a feature of the system SLAs are a partnership with the customer Managing SLAs in proactive and reactive situations Measure everything Impact of outages and communicating to business Collaboration with Security Involving SRE at the beginning of the implementation is important Planning for future tools Celebrating team wins Learning opportunities from outages Meet: Ana Lebron is the leader of the Site Reliability Engineering team at Enova International. She has been in the technology industry for the last 15 years in different roles. She started her career as a system engineer in the aerospace industry, working in Germany and Spain. In 2010 Ana undertook an MBA specializing in Technology Operations, and since then, she has worked at Enova International, leading change management, problem management, and site reliability engineering teams. Ana has co-organized Chicago Women in Tech Conference (Chiwitcon) and is passionate about DevOps and Agile practices. If you have any questions for Ana, please feel free to reach out via: https://www.linkedin.com/in/ana-a-lebron/ I hope you enjoyed the episode. The best place to connect with me is on Linkedin - https://www.linkedin.com/in/amirbormand (Amir Bormand). Please message me if you want me to cover specific topics with future guests.
Jane Adams, Executive General Manager, Human Resources for Technology Operations, CommBank on the impact of working at two speeds, how ambition drives growth and the importance of giving girls in STEM relatable experiences. Jane also talks about focusing on the compass, not just the clock, the value of career sponsorship and how your skills sit in a box called your mindset. Key Insights (01:46) How did Jane start her leadership journey? Jane started as a consultant, so she was well into her career before she started her leadership journey. In the early days, most of her leadership experience came from leading projects, leading outcomes for work and stakeholder management. (18:14) Why is it so important for girls and women to talk about ambition more often? Jane says that the framing of your ambition is important and isn't selfish. Ambition is about growth and finding where you can have an impact in your business and in growing yourself. It is about collectively doing good for the organisation, the community and the company. (24:27) What tool can Jane share to the audience to add to their Leadership Toolbox? For Jane, it's mindset. She recalls a quote she's carried with her for years – your skills sit in a box called your mindset and if you do not open your mindset, you'll never be able apply your skills. Important Resources and Links If you'd like to learn more about how CommBank is supporting the growth of women in business visit https://www.commbank.com.au/women-in-focus.html Host of the Leading Women podcast, Shivani Gopal is a serial entrepreneur, speaker and advocate on a mission to create a more equal world. She's recognised as a leading business thought leader helping professional women navigate their careers, businesses and financial success. As the Founder and CEO of The Remarkable Woman and Co-Founder of Upstreet, Shivani was recently awarded the 2022 NSW Excellence in Women's Leadership Award and the Top 50 Small Business Leaders award, As a dedicated advocate for gender equality and for closing the wealth gap for everyday Australians, Shivani launched “Equality 2050”; a campaign to achieve gender equality within our lifetimes. If you're interested in learning more about Shivani visit her website: https://www.theremarkablewoman.com.au/ The Leading Women podcast is proudly brought to you by Commonwealth Bank. The series is produced by Nicole Hatherly, recorded at RadioHub Studios with post production by Cooper Silk and Iain Wilson. Things you should know: Guests featured in the podcast are speaking from their personal experiences only. As this podcast has been prepared without considering your objectives, financial situation or needs, you should, before acting on the content consider its appropriateness to your circumstances. CommBank does not necessarily endorse the views of a particular individual or guarantee the accuracy of the information provided.
MyState Limited is forging ahead with a “significant program” of digital and technology works that is attached to a broader growth strategy the ASX-listed financial group is pursuing through to the end of FY25.In this week's episode of the iTnews Podcast, MyState's general manager of Technology, Operations and Product, Paul Moss, discusses the evolution of technology strategy and architecture in MyState's banking and wealth management operations.
There's a new addition to the iconic New York City skyline: SUMMIT One Vanderbilt. Blending elements of art and technology, SUMMIT takes the concept of an “observation deck” to entirely new heights featuring Samsung technology. SUMMIT One Vanderbilt delivers an immersive experience that will change the way visitors view the most famous skyline in the world. The multi-level entertainment space features Levitation, two all-glass skyboxes allowing visitors to stand 1,063 feet above Madison Avenue, Ascent, a glass elevator to take them to the highest viewpoint of the city, and Apres, a lavish indoor café and outdoor bar to enjoy refreshments with the endless views. Also nestled on the first two floors of SUMMIT One Vanderbilt is AIR, a 5-part story-driven, multi-space immersive experience, designed by visionary artist Kenzo Digital. AIR offers visitors a multi-floor, multi-space immersion that challenges their notions of physical reality, the city that surrounds them, and their sense of self. The transformative experience of AIR concludes in UNITY, an installation supported by a 750 square foot 1.2mm IWJ Wall Series Samsung Display. On this episode Harry Patz, Senior Vice President and General Manager of the Display Division at Samsung along with PJ Alvarez, Director of Technology Operations at Summit One Vanderbilt stopped by to hang out and share the story of how this project became a reality.
Belonging and business results are not opposing priorities! Lucius DiPhillips (CIO @ AirBnB) shares how every team member's sense of belonging is the first principle that paves the way for all other business goals. You'll hear how Airbnb designed programs & policies to enhance belonging, support critical employee challenges, and create industry-leading retention during the height of the covid-19 pandemic & ‘great resignation'ABOUT LUCIUS DIPHILLIPSLucius DiPhillips is the Chief Information Officer (CIO) at Airbnb, where he shares the company mission to create a world where anyone can belong anywhere. He has over 20 years of experience that spans Product Development, Information Technology, Customer Service, Financial Services, Payments, eCommerce, and Trust & Safety.Prior to joining Airbnb, Lucius held multiple Technology & Operations leadership roles at eBay, PayPal, Bank of America, and General Electric. He is originally from upstate New York where he earned a Bachelor of Science degree in Management Information Systems from Rensselaer Polytechnic Institute.He has a Bachelor's Degree in Management Information Systems from Rensselaer Polytechnic Institute and serves as the executive sponsor for several diversity and belonging groups and initiatives across the company. Through his sponsorship, Lucius has been instrumental in helping to improve the ways in which Airbnb attracts and retains diverse technical talent.Lucius has 2 children, a lovely wife, and a new puppy in the family! He is based in Silicon Valley, but also enjoys spending as much time as he can in the Tahoe area."And that's what the survey told us... People are missing that sense of community, people are missing flexibility, people are missing warmth and acknowledgment... That was really it!Ask people, 'what do they need?' And then deliver what they need.And it's really about being in tune and listening and learning and then delivering on what those things are gonna look like for the people."- Lucius DiPhillips SHOW NOTES:Why engineering leaders need to create a sense of belonging (2:34)How (and why) Airbnb measures belonging (4:16)Re-inventing the coffee-chat, coordinated no-meeting-days, and other wellness practices that work (7:31)Creating a culture of idea sharing and support for employee-led initiatives (11:17)The impact of implementing the Native Genius framework for all 500 of Airbnb's team members (12:43)Using a framework for career conversations as a belonging and engagement strategy (15:45)Lucius' template for career conversations (17:29)Achieving some of the lowest turnover rates, in a company with some of the lowest turnover rates in the industry… during the great resignation! (25:04)Lucius' mentoring story on the impact of career conversations on burnout & retention (25:45)You CAN balance career development conversations with business goals (28:54)How to be a “multiplier” and facilitate the best work from your team members (33:09)Effective retention strategies during the “Great Resignation”(37:21)How leaders can use an Airbnb “host” mindset to tune into their people's needs (44:50)Investing in the tools for the future of work (48:51)Rapid-fire questions (56:44)Takeaways (1:03:08)LINKS AND RESOURCES(tool) Topia.io - AR/VR virtual meetup & community tool Lucius experimented with his team(book) “Multipliers” by Liz Wiseman(coaching/workshop) "Native Genius" - workshop & consulting to activate innate intelligence with Kristen Wheeler (resource) Native Genius - workbook from Liz Wiseman to understand your team's Native Genius
Julia is joined by Darren Nickels, retail technology operations director at Henderson Technology. An expert in retail tech and convenience retail, Darren shares his view on the big trends shaping the convenience sector in the wake of Covid, from hybrid working to rapid delivery and checkout-less shopping, and how tech is helping independent retailers adapt to new shopping habits. Articles discussed by Darren and Julia: Amazon and Getir home delivery threat | Better Retailing City workers lead the way in the week we went back to the office | The Times Why the convenience market is betting big on its future | The Grocer Links to the big food and grocery retail stories this week: UK inflation forecast to hit 8% in April amid cost of living crisis | The Guardian Customers must pay price as costs soar, says Kraft Heinz | The Times Waitrose loyalty scheme revamp will give deeper savings and personalised offers | Retail Gazette Leon launches points-based loyalty app | The Grocer Poundland moves into fresh food | BBC News M&S to raise minimum pay to £10 an hour and offer free health checks | The Guardian Defra to launch supply chain probe into UK pig crisis | The Guardian Tilda makes a play in dairy alternatives with ‘naturally sweet' rice milk drink | The Grocer
While you were still sleeping, the stock market was busy getting ready for the day. Ramon “Ray” Gonzalez, Head of Technology Operations for IEX Exchange, joins Ronan and JR to walk us through the checklist his team goes through every day – starting at 4 am – to get the market ready for smooth sailing. Plus, they delve into “bare metal” infrastructure, data centers, and the potential for exchanges to move into the cloud. Recorded January 31, 2022.
“I have the confidence now...to be extremely immediate in my decision-making, as long as I map my decisions to our values.” - Glen Blair How has the pandemic affected you and your organization? Everyone has been touched in some way or another, and much of the impact has been negative. It's also had an interesting flip side - a more positive impact, in many cases. Today's guest credits the pandemic as a sort of catalyst that has elevated his skills and outlook in important ways. My guest is Glen Blair who is currently Senior Manager, Learning Design & Technology Operations at the Home Depot Canada - an organization with over 32,000 associates across the country.Glen has a wealth of experience supporting and leading learning across several diverse industries, including healthcare, telecom and retail. In this episode of Talent Management Truths, you'll discover:
Adam Rasner, VP of Technology Operations at AutoNation, and Claire Hough, CTO at Carbon Health, discuss their experiences as Tech Leaders in historically analog-first industries, building infrastructure for the digital native customer, prioritizing the employee experience, and much more. ---------“If we're going to roll out all this new technology and innovation, we could have the best ideas, the best solutions, but if it's not robust, and if it's not resilient, and we don't have a good disaster recovery plan - it's only as good as the uptime that we're able to commit to.” - Adam Rasner“Technology itself doesn't solve any problems. It's how people are going to use it and leverage it to make their work much better... Partnership is super important and including those stakeholders as you're building, deploying, and supporting products, that holds the key to success together as a team.”- Claire Hough---------Time Stamps:* (2:24) Prioritizing the digital native customer in an “old school” industry * (4:15) Building infrastructure for a digital-first experience* (11:00) Making sure technology helps your employees * (15:40) Challenges faced while simplifying a multi-step customer transaction * (18:00) Moving off the IT island and working closer with company leaders * (24:12) Why being proactive can help Tech Leaders stay resilient * (29:32) Adam and Claire share industry predictions for 2022* (32:42) Scaling Up - lessons learned and advice from Adam and Claire * (35:47) Advice for employee retention in a competitive job market * (43:20) Adam and Claire talk about their favorite bulldogs--------SponsorThis podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world's teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.--------LinksConnect with AdamConnect with ClaireAutoNationCarbon Health
A police spokesperson says officers have been asking people to sign away their social media and email passwords for police use for almost 10 years. RNZ has revealed police are trying to take over the online identities of suspects and defendants to gather intel by asking people sign a consent. Detective Inspector Stuart Mills, from police's Intercept and Technology Operations, told Morning Report police have been using the form since 2012. He said it's standard police practice worldwide to use this in child trafficking cases, but admits it is used in other cases too. Lawyers have written to the police commissioner to protest at the practice.
Some people just ooze passion for what they do and Matt Westrup is certainly one of those individuals. Whether discussing the current wealth of great content, the importance of metadata, or the importance of having a strong company culture as we emerge from Covid, Matt's passion shines through, and we love that!! Starting as a cameraman, Matt was easily and understandably – lured into the broadcast industry. From there he progressed into more Operational roles and now heads Tech & Ops for A+E Networks. His feelings on culture and its importance post-Covid are especially relevant and extremely well voiced.
In this episode, Flavilla is joined by Paul Tynan. Paul is the Co-Founder of E2Tech. Today, they will be discussing the effective technology operations that will increase the margin for your tech business.Paul is a Senior technologist with over 30 years’ experience in both operational and strategic positions in multinational organisations around the world. He has significant experience in Technology Operations, strategy formulation and implementation as well as the management of large operational teams.Paul is automation focused with a passion for driving “hands free operations” within technology teams.He is adept at reviewing and defining operating models to optimise efficiency and effectiveness, ensuring the required business outcomes are delivered by Technology in the process. Paul also has extensive experience in outsourcing and offshoring, both to captives and vendors (India, Singapore and Eastern Europe).To connect with Paul, CLICK HERETo visit E2Tech's website, CLICK HEREJoin Tech Brains Talk mailing list for more perks, CLICK HERETo find out more about 3 Colours Rule Agency, CLICK HERE
A chamada "Economia Salesforce" pode gerar no Brasil aproximadamente 500 mil empregos diretos até 2025. Porém, um dos grandes desafios das empresas que avançam os seus projetos de digitalização nesse Ecossistema é a falta de talentos capacitados. No último episódio da 2ª temporada do Por Trás da Nuvem, “Novos Aprendizados”, conversamos com Talyta Guimarães, Gerente de Pessoas, Organização e Performance da [ kolekto ], uma das responsáveis pelo [ kolekto ] hackforce, programa que tem por objetivos a aceleração de onboarding e formação de profissionais na plataforma Salesforce, que a [ kolekto ] desenvolveu e usa desde 2017 para ampliar as possibilidades de encontrar e recrutar talentos, mesmo em épocas de distanciamento social. Falamos também com Bruno Teixeira, Technology & Operations, aprovado na 6ª edição do [ kolekto ] hackforce sobre sua experiência nessa iniciativa.O episódio também conta com a participação de Daniel Hoe, Head of Marketing, Latin America da Salesforce, que fala a respeito do sucesso do formato e também sobre o Trailhead, a maneira como a Salesforce encontrou para lidar com esse descompasso existencial entre os avanços tecnológicos e as habilidades para dominá-los.O Por Trás da Nuvem é um podcast de iniciativa da [ kolekto ] produzida pela Ampère com a apresentação de Cris Dias, e aborda as experiências de empresas, dos mais variados setores da indústria, que utilizam a Plataforma Customer 360 da Salesforce como estratégia de tecnologia para inovação e transformação digital.Ouça este e todos os outros episódios da 1ª e 2ª temporada do Por trás da Nuvem no seu app preferido de podcasts ou direto em www.portrasdanuvem.com.br (http://www.portrasdanuvem.com.br/).Créditos:Direção e Coordenação Criativa: Alexandre MaronProdução: Guilherme Pinheiro e Mahyara IzidoroReportagem e Roteiro : Andressa BasilioApresentação: Cris DiasEdição e Som: Reginaldo CursinoSupervisão: Carlos Vicente e Jean Pierre Garnier
For today's podcast, Chris is joined by Roberto Ruiperez Vara from Freeport LNG. As you may know, Freeport LNG recently began full operations at their three-train LNG export facility in the United States. Chris and Roberto had a great discussion around the history of Freeport LNG and the technology incorporated in this unique project. To find out more about the globally renowned Gastech Technical Conference click here > https://bit.ly/2XPFUgh To speak at the Gastech Technical Conference make sure to submit your papers before 29 January 2021 > https://bit.ly/3quorWX
This week, we welcome Kent Corser - Director of Technology Operations at Blue Valley School District. "Culture is a very important part of what we do. And a big part of that culture is the commitment to customer service and taking on that challenge and that responsibility is something that you have to have within you to tackle something as big as what we have here. But everyone that works here has that, so that's what makes the engine run. It's really powerful when its all working together like that." Kent shares a valuable perspective as it relates to technology in (and out of) the classroom. He talks about how Blue Valley Tech operated pre-COVID, as well as how they strategically maneuvered the drastic shift to remote learning for their 23,000 students and remote working for their 3,000 staff. All while leading a team, keeping a positive outlook, and seeing this as an opportunity for growth and change.
Ann Gaffigan has over 15 years of experience in business, non-profits, sports and technology. Currently she is the Director of Technology Operations at Dimensional Innovations, a design-build-tech firm based in Overland Park, KS. Ann serves on the boards for the Kansas Sports Hall of Fame and USA Bobsled and Skeleton. She will also be joining the WIN for KC board in January 2021. She believes strongly in giving back to the community and is a big supporter of WIN for KC, KC Women in Tech, Women Leaders in College Sports and Girls Inc. She lives in Olathe with her husband and MMA fighter Jason High and 11 year old daughter Jaelyn. I never saw a wild thing feel sorry for itself. – G.I. Jane Join Dr. Michelle and Ann as they talk about: Her background in sports and how she became passionate about it. How stress can manifest itself in the body if you don’t take good care of it. The amazing accomplishments she has achieved especially in Track & Field by practicing wellness with a well-rounded approach. What people get wrong about being healthy and the process that comes with it. How she was able to trust what her body was telling her and step up her health by making a shift to her daily routine. What it actually means to eat healthy and why variety is so important. About the upcoming Small Changes Big Shifts Sleep Series we have planned for 2021. Wow parents can encourage and motivate their children to live healthier lives. Why parenting is a marathon, not a sprint. Mentioned In This Episode Enough As She Is by Rachel Simmons How to Raise Successful People: Simple Lessons for Radical Results by Esther Wojcicki 5 Minute App Connect LinkedIn Twitter
Will and I were delighted to be joined by Simon Farnsworth of Discovery this week. In a wonderfully open and honest discussion, we chat about how this astute and straight talking Yorkshireman entered the world of sports and broadcast (true story, he didn't want to join the family business of the Yorkshire pudding factory!) and take it through his career, hearing about all some of his amazing achievements and the people who've inspired and motivated him along the way. We cover the challenges and opportunities the last 6 months has thrown up and get his take on the future of broadcast and content consumption. Covering diversity as always - a subject he's immensely passionate about - having a focus on education is a key area of our discussion. Getting to know our guests is one of our favourite parts...we love that he's back playing rugby after a 16 year hiatus as a result of zoom-boredom!! A brilliant episode to record, more so to listen to, enjoy!!
Carla Ogunrinde is Chief Executive Officer and Founder of Intend Coaching & Consulting, LLC. She is an expert in energy management, a practice of aligning science with behavior – thoughts with actions. She is a certified executive coach, creative designer of immersive leadership programs for Fortune 500 companies, managing partner at First You Leadership Program, and facilitator and trainer of diversity, equity and inclusion with Pope Consulting.Carla brings more than twenty years experience working in information technology, leading global teams for Fortune 50 companies. Served as Vice President Technology & Operations at MetLife, Corporate Vice President at Johnson & Johnson, and leadership roles supporting architecture and delivery at Siemens and Atlas Air. For her work, Carla has been honored with industry leadership awards; among them YWCA Tribute to Women in Industry (TWIN) award. She serves on the Board of Directors, as Immediate Past Chair, for Information Technology Senior Management Forum (ITSMF), a national organization dedicated to advancing black technology professionals. She is also member of the NY Board of Trustees for the Development School for Youth (DSY). She is a requested speaker for women’s groups, black professionals and executive teams. She can be reached at carla@intendtocreate.com Visit Aissa Hillebrand - Transformational Coachwww.gifttoshift.comhttps://www.facebook.com/GiftToShifthttps://www.instagram.com/gifttoshift
What do you get when you take a self declared introvert, combined with self confidence, an open mind and strong desire to develop others? You get one of the only female IT senior executives successfully leading one of the largest IT teams in corporate Canada. In this second episode of the "Days of Future Past" mini-series, I speak to Alison James, the SVP of Technology Operations at one of Canada's largest banks, CIBC. Alison graduated with me from the Ivey Business School 20 years ago. While I knew her, we just didn't seem to cross paths very much. That was my loss. Alison is considered one of the Top 50 Women in Fintech in Canada and Chairs the Toronto chapter of Canadian Women in Technology. What is interesting is that Alison did not ever seek a career in technology. In this conversation I learn how this unlikely candidate climbed to one of top leadership roles in the mail dominated field of technology, by keeping an open mind, being inclusive and mentoring others. Send me a message - https://anchor.fm/shakeel-bharmal/message
This episode is a discussion with Justin Rondeau - Marketer, conversion expert, speaker, and Head of Technology & Operations at DigitalMarketer. We talk about conversion optimization, attribution, the latest digital growth strategies and everything in between. You're listening to The Growth Manifesto Podcast, a Zoom video series brought to you by Webprofits where we talk about how to drive business and marketing success.
Two migrations and an acquisition led Ocwen, formerly PHH Mortgage, to move out of their physical datacenter and into the cloud quickly and with minimal change. In this episode, Jayaraman Vellore Sampathkumar, Solutions Architect at AWS, is joined by Sam Dotson, VP Technology Operations at Ocwen and Sean Kane, Sr. Account Executive at APN Partner, RoundTower. They will share their story of how they exited their datacenter, and what life is like for Ocwen in the cloud. https://aws.amazon.com/vmware/
Episode 1: Broadband and wireless Internet connectivity are now commonplace in the developed world, but this wasn’t always the case. At the beginning of the 21st century, just over 300 million people (roughly 5% of the globe )had Internet access. The number of participants, and the type of participation has evolved rapidly over the last 20 years. In today’s episode, Open EXO’s Chief Science Officer Kent Langley and I discuss this evolution in three eras: Dawn of the Internet & PCs, Introduction of the Web 2.0 & Mobile, and Spread of the Exponential Technologies - the Exponential Now. We explore what each of previous eras looked like, and what we can expect from the global human network as we move forward. Overview In this episode, Kent Langley and I discuss: When the commercial internet gained mass adoption- 7:00 Evolution of web technology and community platforms - 14:52 Understanding exponential technologies and the concept of exponential organizations - 18:53 The role AI (and related technologies) will play in the global human network - 26:19 Guest Bio Kent Langley is a leader and technology visionary with a background in Technology Operations, Cloud Computing, AI, Exponential Organizations, Data Science, and Blockchain. He works on projects that educate, feed, clothe, and empower people as the co-founder of OpenExO Inc., and as a six-year faculty member at Singularity University. To find Kent on the web, visit his website KentLangley.com and follow him on LinkedIn, Twitter, and Facebook @KentLangley.
Wow! Danelle and I were so thankful to have Ted Kidd and Dylan Chapman join us for this is a jam packed eSports episode of the EdTech Loop Podcast. If you are at all curious about the eSports phenomenon this is a must listen as our guests break down almost any aspect you could think of concern the sport. As the TechNollerGist would say, "Play a game today, it's good for you." Full Show Transcript:Dylan Chapman 0:00 Yeah, I've got you loud and clear here.Danelle Brostrom 0:07 We lost DylanTed Kidd 0:08 He's frozenDanelle Brostrom 0:09 I know. Awe,Dylan Chapman 0:10 Hi, sorry about that. I got myself kicked out I think.Danelle Brostrom 0:13 Larry. Are you ready?Larry Burden 0:15 We are ready.Larry Burden 0:21 It's Episode 95 of the EdTech Loop podcast. My name is Larry Burden and she'll choose Yoshi over Mario every time. It's Danelle Brostrom. For the first time ever on The EdTech Loop podcast we are joined remotely by the heroes of Michigan High School eSports, Dylan Chapman and Ted Kidd. Before they joined us in our endless quest to level up, we've already discovered this week's Moment of Zen.Moment of Zen 0:47 Time passes, people move, like a rivers flow it never ends, a childish mind will turn to noble ambition.Larry Burden 0:58 Danelle has taken over the cooking duties and has barred me from the kitchen so she could remotely prepare this week's meat of the show. The Rise of Esports.Danelle Brostrom 1:19 So Ted, can you give us a little introduction on who you are?Ted Kidd 1:22 Ted Kidd work at Pinckney Community Schools. I'm the Director of Technology Operations and which is kind of a glorified network janitor job.Danelle Brostrom 1:31 And Dylan?Dylan Chapman 1:32 I'm a high school social studies teacher at Grass Lake High School.Danelle Brostrom 1:35 Tell me what is eSports?Dylan Chapman 1:37 eSport s is competitive online video game play. It's a multi-billion dollar industry, and it's being played at everywhere from the high school, even middle school level, all the way up to collegiate, and professional play.Danelle Brostrom 1:50 How long have eSports been going on here in Michigan?Ted Kidd 1:52 At the high school level it's, this is kind of the fourth year. In our experience we've seen some competitive tournaments happen at Lawrence Technical University, they started that about three years ago, and then just recently, Dylan, myself and a few others in the state of Michigan have formed a organization called MiHSEF or Michigan High School eSports Federation, to allow all high school eSports programs to compete against each other for free.Danelle Brostrom 2:24 Nice. What kind of benefits are the kids getting from eSports? Like how, how are you selling this to families because I guarantee you there's probably a lot of moms that are like, no that's not a real thing honey, go back to doing what you were doing before.Dylan Chapman 2:34 Some of the things that are like life skills or lessons that students learn are things like, communication, teamwork, sportsmanship. In a lot of ways, it's like traditional sports and then a lot of other ways it's not. But they learn a lot of the skills that they would on the football field, but in a just a different environment. So some things that are different that I think that they learn, are things like self learning. They're definitely motivated internally, like by themselves to push themselves further. The players participate as coaches a lot more than, than traditional sports and that gives the students a sense of leadership and control.Ted Kidd 3:12 The thing about eSports versus traditional sports, because you kind of mentioned as well, is the esports can be played all year round. So kids don't just play for, you know, a six week period and then leave. Some of them will play all year round. So they really get a sense of community when they enter an eSports program.Dylan Chapman 3:34 As far as communities that are in doubt that eSports is something to participate in or worthwhile. I would just point to the major professional competitions that have been happening. Just recently, the Fortnite competition where a 16 year old took home the biggest prize purse in professional sports history of $3 million. To say that eSports is just kind of a, either a flash in the pan, or something that shouldn't be taken seriously, I would point to those major competitions, such as the League of Legends competitions that sell out arenas like Little Caesars Arena, Madison Square Garden, week after week. People are all in. If people don't know yet, they're just kind of out of the loop and they'll soon recognize that eSports is probably here to stay and it's going to take a bigger and bigger role, in the sports field. This kind of as a side note, the benefits of being a collegiate eSports player is it's not governed by the NCAA is governed by a different organization called NAC, and they had specifically written the rules that they don't have the amateurism standard where they can make, they can only make less than $1 on their likeness. So a big part of eSports revenue for individuals is their streaming and their online, like, influencer presence. So they're allowed to make all that money. They're allowed to play professionally, and they're also allowed to get scholarships to go to school at the same time.Danelle Brostrom 4:59 That's amazing to me that a 16 year old could bring home a prize like that, and now we're selling out arenas like that for, for gaming. Did you ever see this, did you visualize this happening someday?Dylan Chapman 5:12 I think eSports has gone through a couple generations of evolution. You could probably take it back to the days of Madden, and those kind of competitions. Super Smash Brothers, which is still a game that's played, was one of those original, kind of big major tournament play games. Those are still being played all around the country and including in places like Michigan where the prizes can get up there into the thousands, if not hundreds of thousands of dollars depending on the size of the contest.Ted Kidd 5:40 So Dylan, really, you can date this back to, you know, in the day of Pac Man, and Miss Pac Man where...Dylan Chapman 5:46 Oh yeah,Ted Kidd 5:47 kids would come together and have these little mini tournaments at the local arcade to see who's the best. This is basically dated back to, to a place where video games have started. You know, Calicovision and Atari, and all those game consoles lended themselves well to the local competition.Dylan Chapman 6:07 I'd say if anything it's just becoming more widespread across age groups and demographics.Ted Kidd 6:11 And now with the internet and fast internet speeds, playing from home is definitely an option for a lot of kids and that's how they practice and get better.Danelle Brostrom 6:22 This is amazing. What kind of practice, do you think your eSport athletes are, what kind of practice times they putting in?Ted Kidd 6:30 So in the Pinckney District, we let them practice twice a week, two hours a night after school. And then they have matches twice a week. Sometimes they'll, they'll stay a little bit later to, to play against each other, or do another scrimmage online. So we have the kids in, after school, two hours a night, pretty much four days a week.Dylan Chapman 6:51 Same here with my program. I'm actually in my eSports lab right now. We were able to commandeer an underutilized space. And we have practice here after school four days a week. We have matches twice a week. And one of the benefits I would say for families is that it does help to manage screen time for the students. Like when they're obligated to play, they're not as apt to get on once they get home. They kind of have gotten it out of their system in a controlled environment, and they move on to doing the things that they're supposed to do when they get home.Ted Kidd 7:23 Yeah, like family time, homework.Danelle Brostrom 7:26 Good, we're advocating balance. What is the coach's role during those practices, what does the coach do to encourage?Ted Kidd 7:34 I'm gonna say most schools don't have coaches, they have advisors. And my job as, as an advisor is to just make sure they're in the right games, they're participating with their own team. Occasionally, we'll, we'll look at replay game footage to see what went right, what went wrong. When you study the film, just like in football, you can see where you made mistakes and get better. And then there's a lot of organizing that has to happen with these eSports programs. So things like fundraising, and just communicating with parents. Making sure that Athletic Directors and Superintendents, and Building Principals know what is going on. That's important. Communication is key.Dylan Chapman 8:18 Yeah, the administrative back end definitely takes the bulk of what the adults responsibility is when it comes to coaching. Most of the advisors don't have the hundreds and hundreds of hours of gameplay experience that the players themselves have. Which is why player coaches and captains play a different role than they do in traditional sports, and there's almost more responsibility and leadership on their shoulders because of that, which is in my opinion, all good.Danelle Brostrom 8:45 You said that you have a lab at your school, what, what what kind of hardware needs to have to get started?Dylan Chapman 8:49 Ted could probably talk about the technical side of this, but it definitely varies from school to school. Some schools are ready to go, all they have to do is kind of like, turn the lights on and they're able to do it. Some schools will have to have, bring your own equipment, for a time period until they're able to establish funding or get the resources that they need donated in whatever capacity.Ted Kidd 9:08 The technical side of things, depending on the games that your school wants to play, typically have to have at least six computers. And six is the number of machines needed for the game called Overwatch. With a team of Overwatch, you need pretty high end machines. I mean you don't need, you don't need to buy $2,000 desktops or anything but, for example, in Pinckney, we got Black Friday deal last year, and picked up 12 machines for $530 each. So, depending on where you look for the deals and specials you can really pick up, what you need relatively cheaply. Thankfully we were able to get a loan from our Athletic Department to get us started. In lieu of buying computers, you can also subscribe to a service called Shadowgaming. I don't want to advertise for them but, Shadowgaming is a service that allows anybody to create an account, and essentially you log into their, their account, all the computing is done in the cloud, at their facilities, and they essentially stream you, what you're doing online. It's a neat service. Unfortunately it's $20 per month, per account, so it's kind of a pricey investment. But if you don't have the resources available to get computers, it's a, it's an option for schools. There are some schools that are sharing spaces. So CAD Lab machines are typically a good way to use an area for a multi purpose. So CAD labs definitely have the, typically have the horsepower needed to to play these games.Dylan Chapman 10:47 At my school we're repurposing some Robotics laptops that had 3D rendering abilities, which gave us the computing power to run the games at a decent setting. But yeah, cloud based computer gaming services shadow is one, Nvidia, which is a graphics card producer, they also have another one. That one's currently free. If schools wanting to experiment with just one season of league play it would be a cheap way to dabble. But long term I think building your own machines is probably the most cost effective, and you can incorporate some hands on computer science learning. With what Ted has done to update those computers, long term, they're not going to go out of date so to speak, they can just be updated which is, I would say, a cheaper one of the sports to participate in if you think about the equipment costs for other traditionals so.Danelle Brostrom 11:40 You guys have mentioned the games a couple times. Talk to me about the games? How are the games chosen? Do you choose the games? Are there multiple games? How does that all work?Dylan Chapman 11:48 So with our high school league we've chosen to go with Teen rating and below. And what we're trying to do is mirror what colleges and universities are playing. And what the colleges and universities are doing is they're mirroring what the professionals are playing. It's not to say that that's the end goal for us is to produce professional players, but we want to open up a dialogue between colleges and universities and high schools, and give an avenue to students that aren't typically given those opportunities to get scholarships for athletics.Ted Kidd 12:19 The Teen rating, and I want to call it milder is important for schools. Because if we were to go to a rated M for Mature type of a rating for some of these games, you're looking at games with a lot of graphic violence, bloody, gory, realistic weaponry. To expose kids to it at a high school level I think is, right now irresponsible. Only because we don't know how communities will react to it, first of all, and your administration will shut you down if you do that. So, at this point, it's not a battle I want to fight at my school. So we definitely stick to the T rating.Danelle Brostrom 13:01 Now Dylan you mentioned scholarships. What kind of opportunities are available here, here in Michigan or beyond. But what kind of opportunities are available for these kids that are starting with you in the MiHSeF.Dylan Chapman 13:11 So I'd say that there's probably going on a dozen schools that offer varsity programs, which is scholarship opportunities for eSports. Most of those games are the games that we're playing in our league. That spectrum of games could change and we'll, we'll change with those changes. Schools like Davenport University, Aquinas College, Western has a major eSports lab, and arena. They're working on getting their scholarship program in motion. Surrounding states, especially in the Midwest Great Lakes area have kind of been at eSports for a while longer. So they have opportunities outside of the state and actually also in Canada. There are schools that offer scholarships, and if you have an athlete, you know your typical multi sport athlete, 4.0, who's also a top tier game player, and eSports, they're kind of picking and choosing what schools that they want to go to. So I have a student who fits the bill and all those describers that I just mentioned and he's literally just getting hounded by college recruiters for scholarship opportunities where they're matching half of his tuition and then he can on top of that stack his academic scholarship. So nearly a full ride to Division Two, Division One schools.Ted Kidd 14:25 I want to make sure we mentioned all the schools in Michigan that offer scholarships for eSports. Sienna Heights University, Jackson College, Alma College, Northwood University, Aquinas College, Davenport University and soon, Michigan Tech.Danelle Brostrom 14:42 Why are colleges, I mean, and businesses looking for these eSports players.Ted Kidd 14:48 So, colleges have seats to fill, we, we've just been up to Northwood University to tour their campus, tour the eSports facilities for our playoffs for the fall. And met with their Esports head coach. And he was just saying the university's tuition is down, they have seats to fill, and they're trying different ways to get kids to come to their college. I think in Michigan, we've, we've kind of had this population drain since the, the last recession in 2007 ish. And all the people that moved away took the kids with them. I think it's, it's really had an adverse effect on things like education. So, Northwood is doing anything and everything they can to get kids in those seats and eSports is just the next evolution of trying to entice, you know 10 kids from this population, 10 kids from that population. If you get 10 here 10 they're in a lot of different places, and all of a sudden you've made up for that, that loss.Dylan Chapman 15:53 And you're pulling from a diverse background of students to, from all over the state, because the students who play eSports transcend different demographics, and they're all interested in the same sorts of things. Usually like STEM related fields. So, those jobs are in high demand, and jobs in computer science and Michigan, there's a huge skill gap when it comes to workers. So trying to entice those kids to come together with other like minded students to become future partners or, or collaborators on the next app or whatever it might be, is what colleges and universities are trying to attract so they could put that quill in their head of alumni that have been successful,Ted Kidd 16:34 As far as businesses are concerned, I think they've already found out that the, the students that are interested in eSports typically have a stronger background in the STEM, STEAM areas. So they're looking at potential engineers, and maybe even graphic artists, video production people. Some of those people that are creative but have like a solid knowledge of math and science. And let's not forget to mention to that the United States military are doing the same thing. They're, they're actively recruiting eSports students as well.Dylan Chapman 17:10 And it's got the 21st century skill set that businesses are looking for when it comes to people who are remote, who are working together and problem solving towards a common goal. Being communative being adaptable, all of those things you've learned in game and also translate well into the office space.Danelle Brostrom 17:29 Quite a few connections to ISTE which we talk about as well in the edtech world. So, is gender equity, an issue, and eSports? And if so, what do you, what are you guys doing to help recruit some diverse people?Dylan Chapman 17:41 I mean, I think there's definitely a stigma, and a stereotype that your typical gamers a 15 year old boy. But, research shows that men and women of all age groups play games in some capacity. I mean look at your phone, you probably have some game on there that's just a casual type of play. But almost everybody as a gamer, even if they don't know it. Bringing people from that kind of casual play to competitive, is what we try to bridge the divide on. In my program we have quite a few girls, and because you're a female in the esports world you're kind of given an inflated profile when it comes to college recruitment. So I use that as kind of something that says like hey, you're a big fish in a small pond when it comes to being a female in this field because STEM fields also need females at this time too so. It's just a way to connect the dots to say, this is a high demand, high, highly lucrative field of work. And here's some pathways to get you more familiar with...Ted Kidd 18:41 So in, at the Pinckney eSports program for our fall season we have two girls and are playing out of 16 total students. So there's definitely, gender equity gap that we're seeing. We try to promote the girls as much as possible. Like on social media, especially last year when we had two students that got scholarships to, to colleges, and one of them was a, was a girl. And we did everything we could to make sure that her profile was, was featured on our social media site. Just saying, there are opportunities for, for women in this, in this area. And as a Tech Director, I don't have the skills needed personally to, to know how to bridge that gap and, but I'm always looking for ways to for people to tell me, hey, try this or try that. And I'm very receptive to it, because I know there is a gap there.Danelle Brostrom 19:39 So, this sounds amazing and already I'm thinking that my, my kids need to do this. Do you, do you need to be a gaming superstar to join the team?Ted Kidd 19:49 In, in Pinckney, you just have to be a body that shows up and plays. We do have a pay to participate fee, unfortunately, only because our district doesn't fund it out of their general funds. Anybody that's willing, able, and even if they're not able we try to accommodate, things like physical disabilities and handicaps as, as much as possible. So, yes, anybody, anybody can do this. At the lower levels, you know elementary, middle school, the first thing they can do is, is to get involved with Minecraft. I think Minecraft is an excellent entry point for eSports. Minecraft licenses are free for Michigan K-12,Danelle Brostrom 20:30 Are there any interesting new developments happening with your program or your league that you'd like to share?Dylan Chapman 20:35 Our playoffs, I'm excited about our playoffs. So we're making networking connections with different universities around the state and our playoffs will be held December 7 at Northwood University. We also have lined up our Spring and Winter playoffs as well at different universities across the state. All of our players are from all across the league are welcome to come and mingle with other students with similar interests, do some casual play and find out who the best in the state are.Ted Kidd 21:04 We've had a lot of schools that have reached out to us to contact us and they just want to know how to get started. Just yesterday I got a call from, I think, Menominee?Danelle Brostrom 21:15 Menominie, Yes,Ted Kidd 21:16 The ISD reached out to me yesterday and we had a pretty good discussion about how all of their School Districts up there could get started in eSports. So it's nice that we're having an impact, not just, you know in the population center of Michigan but up in the Upper Peninsula where, you know, kids might not have the same opportunities available. So, from what I've heard it's the Principals of the high schools that had this conversation, trying to get the ISD to help them. It's nice that the ISD is taking a leadership role to to get things like that started,Danelle Brostrom 21:48 What advice, did you give them? I'm curious, how do high schools get started with all this because yeah, this is amazing and we should all be doing it.Ted Kidd 21:55 Depending on what area you want to focus on you, you want to talk to both teachers and technology professionals. It seems like the tech people are needed to, to get things going, to provide the technical expert, expertise. But really, if you want to do this you have to get buy-in from either Superintendent, Athletic Director, Principal. And you have to have those stakeholders kind of on your side, because if they're not, then your programs doomed. Then you have to make sure that you have enough student interest to run a program. Certain schools in Michigan, that have built eSports programs, but can't get the kids to actually show up and play, which is bizarre in my mind, but it has happened. So if you build it, they won't necessarily come.Dylan Chapman 22:43 I would say first is kind of take the temperature of the school. See if there's an interest for it. If there is, find an advisor who's willing to dedicate a lot of time, and a lot of patience to starting a program. You definitely have to get in touch, like Ted said, with your technical support team because this is a lot of what I'm doing here is out of my skill set. We have a technical support staff member on our high school campus who helps me out almost on a daily basis to jump hurdles with connections, updates, and equipment all the time. Beyond that, organization, communication with the community on what you're doing, and buy-in from the top down,Ted Kidd 23:22 The final steps would be, make sure you have the equipment or the service to, to run the program, and join a league.Danelle Brostrom 23:29 How long is the competitive season, what kind of a commitment are we talking about?Ted Kidd 23:32 So for the MiHSeF League, our seasons are anywhere between six to eight weeks with a playoff. It varies based on the participation we get and the number of divisions that we have to kind of assemble.Dylan Chapman 23:44 I believe it's eight weeks.Ted Kidd 23:45 OkayDylan Chapman 23:46 So this season we're playing two games, which are Super Smash Brothers Ultimate and Overwatch. We play on Tuesdays and Thursdays. That ran from about October 1 until mid November around that area. And then after Christmas break we're going to have a winter season, that will run from after Christmas break till right before spring break or so and then a spring season that runs from after spring break till just near summer. So different games throughout. Depending on interest we might add more games in. But like Ted said, the length of the season is really determined by the number of participating teams across the state. So schools have had multiple Super Smash Brothers teams and multiple Overwatch teams. It's been going really smooth.Ted Kidd 24:29 Yeah, for our first season this fall, we had 12 schools participate. Which is incredible when we compare that to other states surrounding us and what they said their numbers were for their first seasons. So in Super Smash Brothers we have 25 teams from those 12 schools. In Overwatch, unfortunately we only have 11 teams. We have one school that didn't want to participate in Overwatch, and that's okay.Dylan Chapman 24:52 This is our first season of our first year of operation and schools have been signing up as the season's been underway. So I imagine next year we'll have a much better turnout. And even next season with the games that we're playing will have a better turnout as far as number of schools.Danelle Brostrom 25:08 I keep hearing those same two games being talked about. I keep hearing Super Smash Brothers and Overwatch. What is it about those two games that either coaches are interested in, or kids are interested in or why those two?Danelle Brostrom 25:17 The kids are definitely interested in Super Smash Brothers right now. It is the hot game. There are not just our league running it but there's tournaments popping up at colleges. Like every other weekend we see colleges running a Super Smash tournament.Dylan Chapman 25:34 It's a very casual, social game, but it can also be extremely technical. It's like a game that you can play with your grandma, and then a game that you can play with the most professional players. So it appeals to a wide variety of players. And then Overwatch is a team based strategy, kind of capture the flag type of game. Defend the, defend an area kind of game with a lot of communication that's necessary and character types. That game I can see how that is a feeder program into the US military.Ted Kidd 26:07 The United States Army eSports team has an Overwatch team that, and they're always on Twitter, talking about how to do certain things. They create videos for, for other players. It's really a cool program.Danelle Brostrom 26:21 What do you hope for in terms of the future of your program or this league?Dylan Chapman 26:25 I just hope for it to expand further beyond. To incorporate more schools, of course.Ted Kidd 26:30 Kind of the vision and mission that we have for MiHSeF is to make sure that eSports is something that's viable for Michigan K-12. We have applied for our nonprofit organization status. So we want to make sure that we are able to find sponsorships and partnerships with businesses so that we can provide opportunities for students. Some of the things that we were thinking about we're providing mini grants for schools that can't afford to start eSports. To give them that initial capital to maybe get a few machines and get going. Right now we just have to focus on getting started.Dylan Chapman 27:07 I'd like to see a middle school program emerge as well if somebody wants to take the reins on that. Work with us to create interest at the middle school level and start building those skill sets so that way we have just, you know, just like the other traditional sports they have middle school football and basketball and baseball, if we can extend that down to the middle school level for eSports that'd be great. The more schools we get, we've got regional play, some interstate play, because, Ohio, Indiana, Illinois, Wisconsin, they all have eSports leagues as well, and we've been piggybacking off of what works for them to create the league that we have now.Ted Kidd 27:40 Just because it's a sit down competition, doesn't mean that it's necessarily a event or sport that doesn't include some activity. One of the things that high schools right now are doing is looking at the psychological nature of eSports and, and how to make sure kids are in the right mindset to play. We've been looking at physical fitness programs and regiments with our conditioning coach in Pinckney. Unfortunately, we couldn't do it this year because our Athletic Director told us, Hey your kids need to have physicals in order to do some of this stuff. So right now we just have them kind of walking around the school in between matches just to, you know, kind of get loose, clear their heads.Dylan Chapman 28:24 Some schools are doing some sort of like, meditative yoga in between sessions. Some schools run kickball tournaments on the weekends to, to balance activity with mental kind of activities. And in gameplay, there's stats out there that show the players heart rates get up into the 120's and their, their blood is pumping and they're excited. So it's not like a couch potato type of thing, it's a very edge of your seat kind of activity. And really containing excitement, and keeping a cool head is part of the challenge of eSports. And that's also a translatable skill into the office place which is trying to keep a cool head while trying to focus on your end result in a stressful environment.Ted Kidd 29:05 There's a local food pantry in the Pinckney area that we always make sure that we have a fundraiser to benefit them. And it's all about the giving back, type of mentality. Always looking at ways to give back, is something that the eSports community as a whole has done. There's organizations like Gamers for Giving.Dylan Chapman 29:29 Gamers Outreach, there's a program that started in Saline actually, Saline, Michigan, where gamers go around with portable consoles to the Children's Hospital in Ann Arbor and just play video games with them. So the eSports world is definitely all about giving back, even if they haven't hit this kind of superstar status, it gives players, a platform to make their mark in the world.Danelle Brostrom 29:53 This is the stuff that I love and this is why I think this podcast is really important, because I feel like some people if they don't understand it they dismiss it. It's, it's just kids playing video games, I don't understand why this is, why this is athletic, or why this is good or, but all the things that the kids are learning while they're playing these games, it's, those are transfer, transferable to any industry, and college and we want the kids to do these kinds of things.Ted Kidd 30:17 Because of the, the learning that can happen. Having the adults in the room is the important step to make sure that they are getting the things taught to them that they need to be. Simple things like not getting upset when you lose, lose a match. You know, teaching them sportsmanship. Those are the skills that they need to have because if they get upset while they're at work and they break a keyboard or throw a mouse, it could get them fired. So we want to make sure that we, we teach them those skills like they have in any other traditional sport.Dylan Chapman 30:49 Except for we can also offer digital citizenship skills when communicating virtually with other schools and teams. So, how to communicate on a sportsman like level with other, with other players. And when we have hangups and problems, how to resolve those issues, in a negotiated, compromising way. It's good for the students to see that model by the advisors, and it's also nice to see the students do that.Ted Kidd 31:11 I think those are the types of skills that you want to promote to kids in your area. That's like the core of why all these schools are doing these things is to teach those skills.Danelle Brostrom 31:25 I feel like this is about to blow up and you guys have done a ton of work, getting this started in Michigan.Ted Kidd 31:29 A ton of work is very much an understatement here. There, there has been so much work involved to get this going. It's, it really blows my mind about how much each one of our members schools have done, just getting started. How much our board has done to make this a reality. I give everybody that's involved a ton of credit for just participating, having some input, writing the rules for games, developing a Policy Handbook, driving to different places to have meetings with each other, just so that everybody's on the same page. It's been a lot of work, but it's also been fun.Dylan Chapman 32:07 And it's been a 100% grassroots effort, based on a nonprofit, not for profit sort of model that's completely focused on student experience and student outcomes.Danelle Brostrom 32:16 Larry's handing me questions as we speak, is the,Dylan Chapman 32:20 Thanks LarryDanelle Brostrom 32:20 is there MHSAA involvement with eSports?Dylan Chapman 32:23 They're kind of sit and watch sit and wait, sort of pattern right now. What they would want to do if they were to do something like this, is they would probably try to get somebody to break the ice on this and do exactly what we're doing. We tried to write our rules and policies in line with their rules and policies so that way when they do take it on that there's no, you know, reinventing, what eSports is so that way the transitions just really smooth,Ted Kidd 32:50 We've actually reached out to the MHSAA to gauge their interest and tell them about what we're doing. There is the reality that we're facing that they may not want to ever do eSports. And in which case, we're, you know, building the foundation for high school eSports in Michigan right now, and that wouldn't be a bad thing. It also wouldn't be a bad thing if they did take it over, as long as we were able to have some input and provide the framework and structure to allow that to happen.Dylan Chapman 33:22 Because we, we kind of know what works now. So they definitely be seeking guidance from somebody who's been through it already. So we're definitely willing to work with them whenever they're ready to take on eSports as part of the Michigan High School Athletics Association umbrella.Ted Kidd 33:37 We just want to get people involved. We want to get schools involved. We want to get students excited about this, and it gives them the opportunity to, you know, learn. Because then the opportunity to have potential scholarships in college.Dylan Chapman 33:53 I've seen, not only do they have to hold themselves to the academic standards of eligibility requirements as far as what our schools policy is based on but their attitude towards school I've seen it change. I've seen their focus pick up, because I've built that relationship with them through eSports. And then I'm sure that's translating and other classes as well.Ted Kidd 34:14 Perry High School in Perry, Michigan, Zach Gardner runs that program there, along with his desktop technician, Josh, and they have a really high free and reduced rate in their school. So one of the things that they've done is they've gotten a after school meal program for their kids.Dylan Chapman 34:33 Which is federally funded and fully supported to pay the staff and buy the food, and now they're serving breakfast, lunch and dinner at their school. And they have a great after school activity which is eSports.Ted Kidd 34:46 He's also been able to acquire some Title 4 funds for his program to actually buy things. Just because he has a high free and reduced population doesn't mean that his kids can't have all the nice things that every other school district can and should have. So he's been buying gaming chairs and upgrading his computers, buying gaming monitors. With a high free and reduced population, you have kids that just don't care about school. They're more interested in, in figuring out where their next meal is coming from. They might have situations at home that they don't want to have to deal with but have to deal with anyway. So he's trying to make it an atmosphere where kids can come and be in a safe environment,Dylan Chapman 35:25 Make friends, learn how to deal with frustrations in a controlled environment. It's great.Ted Kidd 35:29 And also, get them involved in school so that their grades are high enough to actually compete. He's had a couple of kids that were failing that he's just told them, Hey, you have to, you know, meet the minimum requirements to be part of this and thankfully they did. And I think that's a testament to how eSports can affect kids.Dylan Chapman 35:48 if eSports can help a kid graduate high school, you know, mission accomplished. If they can get a scholarship on top of that,Ted Kidd 35:53 Icing on the cake.Danelle Brostrom 35:54 Exactly.Dylan Chapman 35:55 I don't want to jinx myself but I haven't really seen the downside of eSports yet.Danelle Brostrom 35:59 So where do we go if we want to learn more about MiHSeF or we want to get started?Ted Kidd 36:03 MiHSeF website is mihsef.org. You can email info@mihsef.org, and somebody will answer any questions. All of our rules, there's some technical documents, policy handbooks.Dylan Chapman 36:18 How to, how to start a eSports team PowerPoint presentation on there.Ted Kidd 36:23 We're developing more and more documents as resources for schools. But the website is really the hub and spoke of MiHSeF right now, where you find any and all the information that we have.Danelle Brostrom 36:36 Awesome! What is your Twitter for those of us who need to know?Ted Kidd 36:39 I think it's just @MiHSeF, very easy.Danelle Brostrom 36:41 Perfect. Honestly guys, MiHSeF and, and in your work you're providing some amazing opportunities to Michigan's kids so, thank you. This is awesome.Dylan Chapman 36:49 We're glad to do it.Ted Kidd 36:51 Definitely.Larry Burden 36:51 So in closing, follow us on Facebook and Twitter @tcapsloopDanelle Brostrom 36:54 @brostromdaLarry Burden 36:55 Subscribe to the podcast on podbean, iTunes, Stitcher, Tune-in, downcast, overcast, the Google Play Store and Spotify or wherever else you get your ear candy, leave a review we love the feedback. Thanks for listening and inspiring.Danelle Brostrom 37:12 That was Fan-tas-stic. Intro music provided by Poddington BearTranscribed by https://otter.ai
SVP & National Director of Data Management and Technology Operations, Mike Hart, joins us to discuss his multi-faceted approach to […]
Adam Rasner, Vice President of Technology Operations at AutoNation, discusses how applications, automation, digitization and mobility is driving a better way to purchase automobiles and improve overall customer satisfaction.
In my experience, tech integration does not receive the appropriate attention on the front end of M&A deals. This leads to some real integration challenges. Putting a critical lens on the tech stack during the process will present opportunities for both parties to streamline systems and deliver a better client experience. My guests on this episode of The Resilient Advisor Podcast have published a new book to help financial advisors and firms navigate this process. Order Your Copy: The Financial Advisor M&A Guidebook (https://hifon.org/book/) My Guests: Greg Friedman is the CEO of Private Ocean, an innovative West Coast wealth management firm, and the founder of Junxure, a popular CRM platform for financial advisors. Connect on LinkedIn: https://www.linkedin.com/in/shaunkapusinski/ Shaun Kapusinski is the Director of Technology & Operations at Sequoia Financial Group and the Founder of HIFON. Since 2010, HIFON has quietly built the premier community of RIA Operations Professionals. Connect on LinkedIn: https://www.linkedin.com/in/greg-friedman-cfp/
I spoke with Rith Kem and Mason Pan, both principals in the Compliance, Forensics, and Intelligence practice at Control Risks. Kem is the Technology Operations and Custom Solutions leader in the Americas, Europe, Africa, and the Asia-Pacific region, while Pan is the leader of the Data Analytics group for the Americas. We discussed trends the duo expects to see in analytics monitoring systems in 2019, how their clients are applying data to remediate and strengthen their compliance programs, and best practices for corporations interested in creating a center of excellence to manage risk indicators.
I spoke with Rith Kem and Mason Pan, both principals in the Compliance, Forensics, and Intelligence practice at Control Risks. Kem is the Technology Operations and Custom Solutions leader in the Americas, Europe, Africa, and the Asia-Pacific region, while Pan is the leader of the Data Analytics group for the Americas. We discussed trends the duo expects to see in analytics monitoring systems in 2019, how their clients are applying data to remediate and strengthen their compliance programs, and best practices for corporations interested in creating a center of excellence to manage risk indicators.
I spoke with Rith Kem and Mason Pan, both principals in the Compliance, Forensics, and Intelligence practice at Control Risks. Kem is the Technology Operations and Custom Solutions leader in the Americas, Europe, Africa, and the Asia-Pacific region, while Pan is the leader of the Data Analytics group for the Americas. We discussed trends the duo expects to see in analytics monitoring systems in 2019, how their clients are applying data to remediate and strengthen their compliance programs, and best practices for corporations interested in creating a center of excellence to manage risk indicators.
I spoke with Rith Kem and Mason Pan, both principals in the Compliance, Forensics, and Intelligence practice at Control Risks. Kem is the Technology Operations and Custom Solutions leader in the Americas, Europe, Africa, and the Asia-Pacific region, while Pan is the leader of the Data Analytics group for the Americas. We discussed trends the duo expects to see in analytics monitoring systems in 2019, how their clients are applying data to remediate and strengthen their compliance programs, and best practices for corporations interested in creating a center of excellence to manage risk indicators.
I spoke with Rith Kem and Mason Pan, both principals in the Compliance, Forensics, and Intelligence practice at Control Risks. Kem is the Technology Operations and Custom Solutions leader in the Americas, Europe, Africa, and the Asia-Pacific region, while Pan is the leader of the Data Analytics group for the Americas. We discussed trends the duo expects to see in analytics monitoring systems in 2019, how their clients are applying data to remediate and strengthen their compliance programs, and best practices for corporations interested in creating a center of excellence to manage risk indicators.
This episode of Silicon Harbor Radio features Ginny Carson and Bryant Kohut of Charleston, South Carolina-based Lifecycle Engineering. Ginny and Bryant share their insights on Innovation and how Lifecycle Engineering has cultivated a culture of intrapreneurship that drives their growth and success. The Tech Life with host Rich Conte together with Silicon Harbor Magazine bring you Silicon Harbor Radio; news and interviews from the Technology, Creative and Entrepreneur communities in Charleston, SC.
Leadership changes at the school or district level can involve a whole host of challenges for educators. In this segment, our guest offers some time-tested tactics for survival. Follow: @mguhlin @coolcatteacher @bamradionetwork Michael Guhlin is the Director of Technology Operations for a beautiful school district in Texas, Past President of the state-wide Technology Education Coordinators (TCEA's TEC-SIG) group in one of the largest United States technology educator organizations, as well recipient of the ISTE Making IT Happen Award, and participant in the Google Teacher Academy for Administrators (2010), he continues to model the use of emerging technologies in schools.