Podcasts about walkme

In dieser Episode des EducationNewscast berichtet Laura Hartmann über Digital Adoption und den Einsatz von WalkMe. Laura ist Portfolio Element Lead Digital Adoption bei der Telekom MMS und teilt ihre Erfahrungen bei der Deutschen Telekom und anderen Unternehmen. Sie erläutert die Anwendung von WalkMe in Bereichen wie Onboarding oder Support und gibt verschiedene Einblicke in die erfolgreiche Implementierung von Digital Adoption Plattformen. Wir hören unter anderem mehr über den Ansatz von Lean Adoption sowie KPIs, Einführungsansätze und Erfolgsfaktoren in der Praxis.

Employees are increasingly using artificial intelligence (AI) tools without the oversight of their IT departments, leading to significant security risks for organizations. A report by LayerX reveals that 89% of enterprise AI usage occurs outside IT visibility, with many employees accessing these tools through personal accounts. This lack of oversight raises concerns about data leakage, as corporate data is frequently pasted into AI applications. Additionally, a report by WalkMe highlights a disconnect between business leaders and employees regarding AI adoption, with many employees feeling inadequately trained and only a quarter noticing efficiency improvements.The findings underscore a dual crisis of visibility and adoption in AI technology. Organizations may invest in AI solutions, but the gap between employee usage and IT oversight creates risks of data leaks and compliance failures. Providers have an opportunity to help organizations regain control through better governance models and security policies. Furthermore, the report indicates that many employees are not ready to utilize AI effectively, leading to wasted potential and significant financial losses.Recent announcements from major tech companies highlight the growing integration of AI into business processes. Salesforce has launched AgentExchange, a marketplace for digital labor solutions, while Microsoft is set to release new software agents for its Dynamics 365 and Microsoft 365 platforms. These developments point to a strategic move towards automating business functions and improving efficiency. Additionally, Microsoft's Dragon Copilot aims to streamline administrative tasks in healthcare, showcasing the potential for AI to enhance productivity in specific industries.The podcast also discusses advancements in AI models, including OpenAI's GPT-4.5 and Microsoft's new local AI models, which democratize access to powerful machine learning capabilities. The collaboration between Snowflake and Microsoft aims to address data governance and security challenges in deploying generative AI. Meanwhile, Anthropic's recent funding success raises questions about the sustainability of AI valuations. The episode concludes with a look at the impressive realism of AI voices developed by Sesame and the anticipated upgrades to Apple's Siri, emphasizing the ongoing evolution of AI technology and its implications for businesses. Four things to know today00:00 Employees Secretly Chatting with AI Behind IT's Back Salesforce Opens AI Marketplace, Microsoft Sends Digital Helpers to Work; MSPs, Time to Get 05:48 Those Bots on the Payroll!09:28 AI Hits Home as Microsoft and Snowflake Empower Local Models; Meanwhile, Anthropic Bags Billions—But Is the AI Bubble Ready to Pop?13:24 AI Voices Get So Real Users Catch Feelings—Apple Promises Siri's Glow-Up, but Don't Hold Your Breath Until 2027  Supported by:  https://timezest.com/mspradio/https://www.huntress.com/mspradio/  Event: : https://www.nerdiocon.com/   All our Sponsors: https://businessof.tech/sponsors/ Do you want the show on your podcast app or the written versions of the stories? Subscribe to the Business of Tech: https://www.businessof.tech/subscribe/Looking for a link from the stories? The entire script of the show, with links to articles, are posted in each story on https://www.businessof.tech/ Support the show on Patreon: https://patreon.com/mspradio/ Want to be a guest on Business of Tech: Daily 10-Minute IT Services Insights? Send Dave Sobel a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/businessoftech Want our stuff? Cool Merch? Wear “Why Do We Care?” - Visit https://mspradio.myspreadshop.com Follow us on:LinkedIn: https://www.linkedin.com/company/28908079/YouTube: https://youtube.com/mspradio/Facebook: https://www.facebook.com/mspradionews/Instagram: https://www.instagram.com/mspradio/TikTok: https://www.tiktok.com/@businessoftechBluesky: https://bsky.app/profile/businessof.tech

Rob Young is a seasoned Marketing Executive and Consultant with over 24 years of experience specializing in B2B Cyber Security, ITOps, and DevOps SaaS GTM. With a strong foundation in IT Operations and Market Research, he delivers impactful outcomes for CISOs and CIOs. Rob has held leadership roles at top firms like IDC and IBM, successfully driving marketing strategies for startups and Fortune 50 companies, fueling growth, securing funding, and facilitating acquisitions. Website: https://cypago.com/ LinkedIn: https://www.linkedin.com/in/rob-young-19021113/ Yam is a multi-disciplinary marketing leader with over 17 years of experience guiding startups from Pre-Seed to Scale-up. He specializes in crafting Go-to-Market strategies, driving profitable growth, and optimizing marketing efficiency to impact core KPIs. With a track record that includes serving as VP of Marketing at Elementor, co-founding a startup acquired by WalkMe, and advising international companies, Yam blends strategic insight with hands-on leadership to build sustainable, high-growth businesses. LinkedIn: https://www.linkedin.com/in/yamregev/ In this episode, we explore growth marketing strategies, AI impacts, and interdepartmental collaboration with Rob and Yam. Discover how empathy drives marketing success.   Apply to join our marketing mastermind group: https://notypicalmoments.typeform.com/to/hWLDNgjz   Follow No Typical Moments at: Website: https://notypicalmoments.com/ LinkedIn: https://www.linkedin.com/company/no-typical-moments-llc/ YouTube: https://www.youtube.com/channel/UC4G7csw9j7zpjdASvpMzqUA Instagram: https://www.instagram.com/notypicalmoments Facebook: https://www.facebook.com/NTMoments  

Rob Young is a seasoned Marketing Executive and Consultant with over 24 years of experience specializing in B2B Cyber Security, ITOps, and DevOps SaaS GTM. With a strong foundation in IT Operations and Market Research, he delivers impactful outcomes for CISOs and CIOs. Rob has held leadership roles at top firms like IDC and IBM, successfully driving marketing strategies for startups and Fortune 50 companies, fueling growth, securing funding, and facilitating acquisitions. Website: https://cypago.com/ LinkedIn: https://www.linkedin.com/in/rob-young-19021113/ Yam is a multi-disciplinary marketing leader with over 17 years of experience guiding startups from Pre-Seed to Scale-up. He specializes in crafting Go-to-Market strategies, driving profitable growth, and optimizing marketing efficiency to impact core KPIs. With a track record that includes serving as VP of Marketing at Elementor, co-founding a startup acquired by WalkMe, and advising international companies, Yam blends strategic insight with hands-on leadership to build sustainable, high-growth businesses. LinkedIn: https://www.linkedin.com/in/yamregev/ In this episode, we explore growth marketing strategies, AI impacts, and interdepartmental collaboration with Rob and Yam. Discover how empathy drives marketing success.   Apply to join our marketing mastermind group: https://notypicalmoments.typeform.com/to/hWLDNgjz   Follow No Typical Moments at: Website: https://notypicalmoments.com/ LinkedIn: https://www.linkedin.com/company/no-typical-moments-llc/ YouTube: https://www.youtube.com/channel/UC4G7csw9j7zpjdASvpMzqUA Instagram: https://www.instagram.com/notypicalmoments Facebook: https://www.facebook.com/NTMoments  

Text us your thoughts on the episode or the show!Join us as we unravel the transformative power of AI in business with Kobi Stok, the visionary entrepreneur behind Forwrd.ai. Discover how his journey from WalkMe to launching Forwrd.ai is reshaping the landscape of data science automation. This episode promises insights into how AI can act as a team of data scientists, empowering businesses to turn complex data into clear, actionable strategies and enhanced performance. Kobi provides an insider's view into current challenges and solutions, highlighting the need for accessible tools that revolutionize decision-making processes.Episode Brought to You By MO Pros The #1 Community for Marketing Operations Professionals Connect Scattered Data with AI AgentsExplore how easy AI can be with Forwrd.ai for Marketing OpsBuild AI agents that can predict, forecast, segment, and automate the entire data processing workflow -- integrating, prepping, cleaning, normalizing, analyzing, and even building and operating your models. With Forward, you can get it done 100 times faster. Support the show

Maximilian Richter ist Senior Strategic Customer Success Lead in der DACH & MEE Region für WalkMe. Die kürzlich von SAP übernommene Digital Adoption Platform (DAP) unterstützt Unternehmen dabei, ihre Software-Nutzung zu optimieren. Im Podcast stellt Maximilian WalkMe vor und erklärt Funktionen wie In-App-Anleitungen oder Prozessautomatisierungen. Wir betrachten Use Cases wie das Onboarding und die tägliche Nutzung komplexer Systeme. Neben den Vorteilen einer solchen Plattform schauen wir auch auf die Einführung, konkrete Beispiele der Nutzung durch Kunden und technische Details wie den Einsatz künstlicher Intelligenz. Mehr dazu wie immer im Podcast.

Rotem Gal, Head of SEO at WalkMe, delves into SEO's role in digital adoption. For businesses aiming to expand their customer base and embrace the future, going digital is now a matter of 'how' rather than 'if'. However, without optimizing websites and applications for SEO during this digital transformation, they risk missing out on significant traffic. Today, Rotem discusses digital adoption and SEO.Connect With: Rotem Gal LinkedIn // WebsiteThe Voices of Search Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Rotem Gal, Head of SEO at WalkMe, delves into cross-functional team management. While SEO thrives on collaboration, aligning content writers, developers, designers, and other players can be tricky. Achieving a shared understanding of the overarching strategy and how each individual's contribution supports it becomes a challenge when SEO expertise levels vary. Today, Rotem discusses how to manage a cross-functional team.Connect With: Rotem Gal LinkedIn // WebsiteThe Voices of Search Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Plus Can AI Do Diplomacy? Like this? Get AIDAILY, delivered to your inbox, every weekday. Subscribe to our newsletter at https://aidaily.us AI Agents Poised to Take Over Web Tasks for Users Google, OpenAI, and Anthropic are developing AI agents to handle online tasks like research, shopping, and form-filling autonomously through web browsers. While these tools aim to enhance productivity, concerns arise over potential errors and accountability for mistakes. Experts warn that users may overlook cybersecurity risks, making regulations crucial as AI agents become more integrated into daily computing.  Embrace AI or Risk Falling Behind, PR Executive Warns Melanie Holly Pasch of WalkMe shares her journey from resisting generative AI to recognizing its productivity benefits. Initially skeptical, she found AI valuable for overcoming writer's block and streamlining PR tasks. Pasch advises professionals to embrace AI, not as a threat, but as a tool to eliminate inefficiencies and stay relevant in a rapidly evolving job market.  AI Diplomacy Reshapes U.S. Strategy in the Gulf Saudi Arabia and the UAE are investing heavily in AI, creating opportunities and risks for U.S. interests. While American companies seek partnerships in the Gulf, the U.S. aims to leverage AI cooperation to counter China's influence. However, both Gulf states continue balancing ties with China, complicating U.S. strategy. Experts warn that partnerships must include safeguards to prevent misuse of AI technology.  Meta Progresses on AI-Enhanced Smart Glasses Meta's Ray-Ban smart glasses are blending AI with consumer eyewear, offering features like hands-free photo capture, voice commands, and integration with Meta's AI assistant. Though not essential, these smart glasses aim to normalize tech adoption with their classic design and practical enhancements. With battery life limitations and ongoing development, Meta is eyeing augmented reality as the next evolution of this product. AI to Screen and Reject 65% of Job Applicants by 2025 A Resume Builder survey reveals that nearly 70% of employers plan to use AI to screen and reject candidates, with some using AI for the entire hiring process. Despite concerns over bias and errors, employers are increasing AI adoption. Job seekers are advised to optimize resumes for ATS, use AI tools for preparation, and tap into hidden job markets to navigate AI-driven hiring systems.

LinkedIn is no longer just a professional network—it's a platform where employees can build powerful personal brands that benefit both their careers and the companies they represent. In this episode of Behind the Post, Aliza Hornstein, Head of Social Media at WalkMe, explains why personal branding is a must-have for employees at all levels, from entry-level to the C-suite, and how advocacy leaders can support them in this process. With an employee advocacy program at hand, which they coined ShareMe, Aliza uses gamification tactics and workshops to help employees turn company content into personalized, impactful posts. These workshops have been a key driver of success, teaching advocates how to create authentic, genuine content that resonates with their audience. For those looking to build their personal brand independently, Aliza offers actionable tips throughout the episode, covering everything from finding your unique voice to using AI for inspiration.  Hot Topics: Striking the perfect balance between personal and company content Tips for staying authentic when building your personal brand Training and engaging advocates through quarterly workshops Examples of personal branding posts Aliza has shared on LinkedIn 

In this podcast episode, Dr. Jonathan H. Westover talks with Casey Freeman about the challenges the Gen Z workforce is currently facing. Casey Freeman (https://www.linkedin.com/in/casey-freeman-/) is Global Sr. Director of Talent Management at WalkMe where she is responsible for the overarching employee lifecycle. Casey's main focus is on organizational development, succession planning, leadership development, high potentials, and executive coaching. Prior to joining WalkMe, Casey was Sr. Manager of Talent Management at HireRight, a leading global provider of on-demand employment background checks. She holds a master's degree in Organizational Leadership from the University of Oklahoma as well as a Bachelor's Degree in marketing from Oklahoma State University. Casey's focus is on the whole person, bridging connections, and creating better conversations between leaders and teams. Check out all of the podcasts in the HCI Podcast Network!

In this episode of Tech Talks Daily, I speak with Lia Spiegel, Senior Director of Product at WalkMe, about how their latest launch, WalkMeX, is transforming the future of business productivity.  While the market is flooded with AI assistants and tools, many are falling short of their promise to enhance productivity. Lia offers a fresh perspective on how WalkMe is creating a new category of AI that not only meets employees where they are but also delivers real, tangible benefits by working seamlessly across any application. WalkMeX, the first AI copilot with the context to guide users through any workflow, is changing how businesses and employees interact with AI. Rather than adding to the noise of countless apps, WalkMeX integrates into existing workflows, providing proactive and contextual advice that helps users focus on their work, not on managing technology. Lia shares insights into how WalkMeX flies side by side with users, allowing organizations of all sizes to deploy AI to boost productivity in a meaningful way. We also explore the challenges businesses face as AI tools flood the market. Many employees are expected to adapt quickly to new copilots without fully understanding their purpose or benefits, leaving them overwhelmed. A recent survey of 1,000 office workers revealed that over half use AI at work, yet almost half see no improvement in their productivity. Lia explains why so many AI tools fail and how WalkMe's approach is different, offering a unified experience that removes the friction from adopting new technology. Lia discusses the broader implications of AI for the future of work, including how WalkMe's advancements will help organizations use AI safely and effectively. With WalkMeX, businesses are finally able to unlock the true potential of AI, enabling employees to focus on what truly matters.

In this episode of Change Enablers, host Ken Babcock dives deep on digital adoption with Matthew Belli, the global IT product owner at Nestlé. From Bay Area to Milan, Italy resident, Matthew experienced a life-changing move during Covid as Nestlé brought him on to expand WalkMe's utilization within the company from a single app to over 200.Throughout the conversation, Matthew shares his strategic approach emphasizing teh need to understand team and individual goals, identify daily pain points, and improve processes through a consultative sales-esque approach. Rather than aggressively push for an "internal sale", Matthew focuses on listening to user experiences to determine if solutions like WalkMe are a good fit at all. The two also highlight the dynamic nature of digital ecosystems and the continuous need for effective change management strategies within large organizations like Nestlé, which need to balance user training and technology improvements while addressing the rapid changes in applications and processes.Tune in for: • Matthew's story relocating from California to Milan for Nestlé• Navigating corporate marketing complexities• Understanding team needs and addressing pain points with a therapy-like approach• The importance of customization amid common hesitations and challenges • Creating value slides to summarize project objectives and outcomes• Personalized use cases with KPI metrics samples• Navigating stakeholder engagement amid role transitions• Matthew's initial opposition to hiring external consultants for support• The necessity of digital adoption beyond UI and trainingWhere to find Matthew Belli:• LinkedIn: https://www.linkedin.com/in/matthew-belli-25bb041a/• Nestlé: https://www.nestle.com/Where to find your host, Ken: • LinkedIn: https://www.linkedin.com/in/kenbabcock/• Tango: https://www.tango.us/Like what you heard? Subscribe, leave us a review, and let us know who in Operations and Enablement should be our next guest.

We're back with another State of Change Enablement with your host, Ken Babcock and special guest, Rocco Seyboth.In this episode, the two dive deep in the world of Digital Adoption Platforms (DAPs) starting with:Top News ranked on the Mango scale (where Ken and Rocco bring the most relevant Change Enabler stories to discuss) •  SAP's acquisition of WalkMe (2:04)Not-Obvious News•  12 famous ERP disasters, dustups and disappointments (17:11)The Ops Hotline (think of it like Tango's advice column. Real questions submitted by real people)•  Submission 1: Can a Digital Adoption Platform replace our Learning Management System? (30:02)Spicy Nuggets (featuring the funniest and most relatable comments on Tango's top Instagram and TikTok posts)•  The lonely life of a Change Enabler, portrayed by cats slapping each other of course"In these moments my mantra fills my head "I have bills, alcohol is not free, they don't have Red Bull in jail, stay calm""The problem also stems from frequency of the process. If you do it once in a blue moon, people forget. Best to have clearly written instructions on your policy manual.""I'm embarrassed to say, I'm that coworker. working memory issues from ADHD is a real thing."---Where to find your host, Ken: • LinkedIn: https://www.linkedin.com/in/kenbabcock/• Twitter/X: https://twitter.com/bigredbabz• Tango: https://www.tango.us/Where to find cohost Rocco Seyboth:• LinkedIn: https://www.linkedin.com/in/roccoseyboth/Like what you heard? Subscribe, leave us a review, and let us know who in Operations and Enablement should be our next guest.

Send us a Text Message.In this insightful episode of the Customer Success Playbook Podcast, hosts Roman Trebon and Kevin Metzger engage in a dynamic conversation with Jarvis Harris, Global Head of Customer Success and Renewals at Xactly. The discussion revolves around creating an effective segmentation plan for first value delivery, emphasizing the importance of early value realization in the customer journey and its impact on long-term success.Detailed AnalysisThe Importance of First Value DeliveryJarvis Harris emphasizes the critical nature of delivering first value early in the customer journey. He explains that in the SaaS world, where customers don't incur as much technical debt, demonstrating value quickly is essential for ensuring renewals, maintaining high retention rates, and driving growth revenue retention (GRR) and net revenue retention (NRR).The 30-60-90 Day Segmentation PlanHarris introduces a strategic 30-60-90 day segmentation plan for onboarding, tailored to different product types and market segments. He stresses the importance of understanding the product type, market, and customer base when developing this plan. The approach varies for self-service products, niche market products, and enterprise solutions.The Three D's of Success: Driver, Dreamer, DoerA key concept introduced is the "Three D's of Success": Driver, Dreamer, and Doer. Harris explains how identifying these roles within a customer organization is crucial for effective onboarding and value delivery. Each role has different stakes and requires a tailored approach during the onboarding process.Preventing Scope CreepTo prevent scope creep during longer onboarding cycles, Harris advises maintaining clear communication, adhering to defined goals, and having the confidence to say "no" when necessary. He emphasizes the importance of the Customer Success Manager (CSM) acting as a trusted advisor and maintaining the original definition of success.Communication and Milestone SettingConstant communication and setting interim milestones are highlighted as crucial elements in maintaining customer confidence during extended onboarding processes. Harris stresses the importance of success plans as guiding documents and the need for CSMs to have visibility into the work of professional services or partner teams.Product-Driven Onboarding StrategiesFor product-driven onboarding, especially in lower-priced, self-service scenarios, Harris recommends leveraging in-app tools like WalkMe or Pendo, community-based tools like Higher Logic Vanilla, and customer success platforms tailored to the specific needs of the product and market.Understanding Your Market and ProductHarris emphasizes the critical importance of understanding your market, product, and ideal customer profile when implementing a segmentation strategy. This understanding should inform the entire customer success approach, from staffing models to technology choices.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

SAP darf den israelischen Anbieter von KI- und Digital-Tools WalkMe für rund 1,4 Milliarden Euro übernehmen. Das Kartellamt hat zugestimmt.

In this episode, Deloitte's Sue Cantrell and WalkMe's Travis Dion discuss the need to move beyond traditional productivity metrics as human performance takes center stage., followed by a Deloitte roundtable discussion featuring David Mallon, Sue Cantrell, Julie Duda, and Diane Sinti.

In this special edition of Change Enablers, Tango Co-Founders Ken Babcock and Daniel Giovacchini explore SAP's recent acquisition of WalkMe for $1.5 billion and it's strategic value. They also dive deep on transformative potential of AI and enablement tech on workforce productivity. They emphasize the evolving role of IT and Operations, who now see themselves as productivity architects within their organizations. The hosts dive into the state of AI adoption and how AI enables rapid information retrieval and process automation. They also highlight two paths for enablement tech: information-centric tools (like Glean and ChatGPT) and process-centric tools focused on task assistance and copilot functions.Keep listening for: a deep dive in what SAP's acquisition means for Change Enablers and end users alikeinsights into the trend where enterprises are increasingly blending human and software labor (leveraging AI to automate workflows while still requiring human oversight) the importance of IT and operations professionals in orchestrating this human-AI mix to optimize productivitya story about an enterprise media company who revolutionized its approach to software training by adopting AI-enabled tools like TangoLike what you heard? Subscribe, leave us a review, and let us know who in Operations and Enablement should be our next guest.

On this special marketplace news update episode, Pete and Julie welcome HR tech marketplace executive, and datascaleHR CFO, Brad Collins to the show to opine on a long list of HR and payroll technology marketplace news and updates shaping recent headlines!  They dive into innovation updates, product announcements, acquisitions, divestitures, and other newsworthy events impacting the HR tech market, sharing their POVs and insights on the impact and potential for each, including news and updates from Workday, Salesforce, Dayforce, Deel, Strada Global, WalkMe, Salt Labs, and more!  Connect with Brad: https://www.linkedin.com/in/brad-collins-cfo/  Julie's blog on the Alight Payroll and Pro Services (Now Strada Global) Divest to HIG Capital: bit.ly/3QlsUdZ PULS SURVEY ALERT for compensation strategy:    https://www.surveymonkey.com/r/hp-CompStrategy  Connect with the show:   LinkedIn:  http://linkedin.com/company/hr-payroll-2-0  Twitter: @HRPayroll2_0 @PeteTiliakos @JulieFer_HR

Send us a Text Message.An avid rock climber and passionate advocate for digital services, Meg Gallagher, Director of Sales, WalkMe.  WalkMe is a digital adoption platform (DAP) that helps businesses simplify the user experience and increase user engagement on their websites, mobile apps, and software platforms. 01:19 Meg Gallagher!02:09 Favorite Spirits04:47 Jeff City MO07:38 Meg's Background13:57 WalkMe16:53 A Double Click19:14 The How23:40 Human Process Automation26:42 SLED31:53 Monetization33:04 The 1-Min Pitch33:33 Technology behind WalkMe34:04 Finding Meg35:01 Rock Climbing36:20 True but No One Agrees37:55 Advice for Women in Tech39:58 Reading RecommendationsLinkedin: linkedin.com/in/megfgallagherWebsite: https://www.linkedin.com/company/walkme/Want to be featured as a guest on Making Data Simple?  Reach out to us at almartintalksdata@gmail.com and tell us why you should be next.  The Making Data Simple Podcast is hosted by Al Martin, WW VP Technical Sales, IBM, where we explore trending technologies, business innovation, and IBM, where we explore trending technologies, business innovation, and leadership ... while keeping it simple & fun. Want to be featured as a guest on Making Data Simple? Reach out to us at almartintalksdata@gmail.com and tell us why you should be next. The Making Data Simple Podcast is hosted by Al Martin, WW VP Technical Sales, IBM, where we explore trending technologies, business innovation, and leadership ... while keeping it simple & fun.

Send us a Text Message.An avid rock climber and passionate advocate for digital services, Meg Gallagher, Director of Sales, WalkMe.  WalkMe is a digital adoption platform (DAP) that helps businesses simplify the user experience and increase user engagement on their websites, mobile apps, and software platforms. 01:19 Meg Gallagher!02:09 Favorite Spirits04:47 Jeff City MO07:38 Meg's Background13:57 WalkMe16:53 A Double Click19:14 The How23:40 Human Process Automation26:42 SLED31:53 Monetization33:04 The 1-Min Pitch33:33 Technology behind WalkMe34:04 Finding Meg35:01 Rock Climbing36:20 True but No One Agrees37:55 Advice for Women in Tech39:58 Reading RecommendationsLinkedin: linkedin.com/in/megfgallagherWebsite: https://www.linkedin.com/company/walkme/Want to be featured as a guest on Making Data Simple?  Reach out to us at almartintalksdata@gmail.com and tell us why you should be next.  The Making Data Simple Podcast is hosted by Al Martin, WW VP Technical Sales, IBM, where we explore trending technologies, business innovation, and IBM, where we explore trending technologies, business innovation, and leadership ... while keeping it simple & fun. Want to be featured as a guest on Making Data Simple? Reach out to us at almartintalksdata@gmail.com and tell us why you should be next. The Making Data Simple Podcast is hosted by Al Martin, WW VP Technical Sales, IBM, where we explore trending technologies, business innovation, and leadership ... while keeping it simple & fun.

Imran Sajid and Sherry Meyer discuss the latest news/announcements from SAP Sapphire 2024 held in Orlando Florida. Topics include Sapphire Event Highlights Thoughts on the WalkMe Acquisition Major Announcements Joule/Generative AI Capabilities Thoughts on the future of AI SAP Partnerships & ASUG sessions Latest on Moving from On-Premise to Cloud Relevant Links SAP SuccessFactors Accelerates AI Capabilities SAP Enters into Agreement to Acquire WalkMe SAP Sapphire Virtual --- Send in a voice message: https://podcasters.spotify.com/pod/show/imran-sajid/message

Blackbaud kicked off their bbdevdays annual developers' conference this week by showcasing recent enhancements alongside customer and partner achievements. SAP and WalkMe Ltd. announced that the companies have entered into a definitive agreement under which SAP will acquire WalkMe, a provider of digital adoption platforms. Qlik made two major AI-related announcements with the unveiling of Qlik Talend Cloud and Qlik Answers alongside expanded capabilities with the Snowflake Data Cloud through its adoption of Snowflake Cortex AI. Celonis announced multiple product enhancements and AI-enabled features during its online Celonis: Next Event.Connect with us!https://www.erpadvisorsgroup.com866-499-8550LinkedIn:https://www.linkedin.com/company/erp-advisors-groupTwitter:https://twitter.com/erpadvisorsgrpFacebook:https://www.facebook.com/erpadvisorsInstagram:https://www.instagram.com/erpadvisorsgroupPinterest:https://www.pinterest.com/erpadvisorsgroupMedium:https://medium.com/@erpadvisorsgroup

In der heutigen Folge von “Alles auf Aktien” sprechen die Finanzjournalisten Anja Ettel und Holger Zschäpitz über das Comeback der Tech-Rallye, gute Nachrichten für Bayer und Ärger um PlugPower. Außerdem geht es um Crowdstrike, Arm Holdings, Hewlett Packard Enterprise, Aixtron, Süss Microtec, SAP, WalkMe, Inditex, Fresenius, Deutsche Telekom, Brown-Formann, Broadcom, Applovin, Microstrategy, Microsoft, Palantir, Monolithic Power, SAP, Salesforce, Oracle, ASML, Datadog, Cloudflare, Zscaler, AMD, iShares MSCI World (WKN: A0RPWH) und Invesco Nasdaq 100 (WKN: 801498). Eure Sprachnachrichten für die 1000. Folge schickt ihr bitte an die Nummer: 0170/3753558. Wir freuen uns an Feedback über aaa@welt.de. Ab sofort gibt es noch mehr "Alles auf Aktien" bei WELTplus und Apple Podcasts – inklusive aller Artikel der Hosts und AAA-Newsletter. Hier bei WELT: https://www.welt.de/podcasts/alles-auf-aktien/plus247399208/Boersen-Podcast-AAA-Bonus-Folgen-Jede-Woche-noch-mehr-Antworten-auf-Eure-Boersen-Fragen.html. Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Hörtipps: Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. Außerdem bei WELT: Im werktäglichen Podcast „Das bringt der Tag“ geben wir Ihnen im Gespräch mit WELT-Experten die wichtigsten Hintergrundinformationen zu einem politischen Top-Thema des Tages. +++ Werbung +++ Du möchtest mehr über unsere Werbepartner erfahren? Hier findest du alle Infos & Rabatte! https://linktr.ee/alles_auf_aktien Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html

Unser Partner Scalable Capital ist der einzige Broker, den du brauchst. Inklusive Trading-Flatrate, Zinsen und Portfolio-Analysen. Alle weiteren Infos gibt's hier: scalable.capital/oaws. Aktien + Whatsapp = Hier anmelden. Lieber als Newsletter? Geht auch. Das Buch zum Podcast? Jetzt lesen. Heute ist Zinswende-Tag. Gestern war SAP-Zahltag, Champion-Verkaufstag und HP-Enterprise-Feiertag. Gefeiert wurde auch bei CrowdStrike & ASML und gehackt wurde bei japanischer Kryptobörse. Wie kann man in Lacoste investieren? Movado (WKN: 887998) macht's möglich und ein Investment in Hugo Boss, Ferrari und Tommy Hilfiger gibt's auch dazu. Amazon, Microsoft, Google. Alle setzen große Zukunftshoffnungen ins Cloud-Computing. Arweave setzt große Hoffnungen ins Krypto-Computing und macht 500% Rendite. Diesen Podcast vom 06.06.2024, 3:00 Uhr stellt dir die Podstars GmbH (Noah Leidinger) zur Verfügung.

In this episode of AI-volution: Redefining HR podcast, Tara Cooper, Work Tech Analyst at Mercer, discusses her recent tour of analyst days and industry conferences across the United States, focusing on the presence and impact of AI in HR technology. She highlights the unique approaches of companies like Paradox, Phenom, Walkme, and the Unleash America Conference, emphasizing the need for a realistic and strategic approach to AI adoption in HR. Follow along Tara Cooper's epic AI and HR Technology adventures by following her on LinkedIn https://www.linkedin.com/in/taracooper1/. Takeaways: AI in HR Technology is being approached in unique and impactful ways by companies like Paradox, Phenom, and Walkme. The Unleash America Conference emphasizes the need for a realistic and strategic approach to AI adoption in HR, focusing on solving real challenges. AI is out of the bag and here to stay, but it doesn't have to be scary or hard. Organizations need to have the courage to explore it and prepare their people for it.

עמית בן דב ייסד את Gong ב-2015 יחד עם היזם אילון רשף, CPO לפני הקמת גונג כיהן בן דב בשורה של תפקידי ניהול בכירים בחברות הייטק מובילות. בתפקידו האחרון לפני גונג שימש כמנכ"ל SiSense, ולפני כן תפקידי ניהול בכירים בחברת ClickSoftware ו-Panaya.  בהובלת בן דב ורשף פיתחה גונג פלטפורמת בינה עסקית עבור אנשי מכירות הממנפת טכנולוגיות בינה מלאכותית לשדרוג היכולות של צוותי מכירות. פלטפורמת הבינה העסקית עטורת הפטנטים של גונג לוכדת ומבינה כל אינטראקציה עם הלקוח ומספקת תובנות המעצימות את יכולת צוותי המכירות לקבל החלטות המבוססות על נתונים בעזרת בינה מלאכותית ולא על דעה סובייקטיבית. למעלה מ-4,000 חברות מובילות ברחבי העולם ובישראל, בהן: Monday, Zillow, LinkedIn, Github, Spotify,  Walkme, Rapid7, Checkpoint, Bottomline, הטמיעו את הפתרון וחווים שיפור בשיעור העסקאות שנסגרות, עסקאות בהיקף כספי גדול יותר והאצה של תהליך ההכשרה של עובדים חדשים. גונג גייסה עד היום 583 מיליון דולר ב-7 סבבים. גיוס E האחרון בהיקף של 250 מיליון דולר התבצע לפי שווי של 7.2 מיליארד דולר. מטה החברה נמצא בסן פרנסיסקו, ארה"ב, ומרכזי המחקר והפיתוח שלה ברמת גן, ישראל וכן באירלנד ובארה"ב. החברה מעסיקה  למעלה מ-1,000 עובדים ברחבי העולם ובהם 360 עובדים ברמת גן.   (*) ללינקדאין שלי: https://www.linkedin.com/in/guykatsovich/ (*) לאינסטגרם שלי: https://www.instagram.com/guykatsovich/ (*) עקבו אחרינו ב"עוד פודקאסט לסטארטאפים" וקבלו פרק מדי שבוע: ספוטיפיי:https://open.spotify.com/show/0dTqS27ynvNmMnA5x4ObKQ אפל פודקאסט:https://podcasts.apple.com/podcast/id1252035397 גוגל פודקאסט:https://bit.ly/3rTldwq עוד פודקאסט - האתר שלנו:https://omny.fm/shows/odpodcast ה-RSS פיד שלנו:https://www.omnycontent.com/.../f059ccb3-e0c5.../podcast.rssSee omnystudio.com/listener for privacy information.

Rotem Gal, Head of SEO at WalkMe, delves into SEO's role in digital adoption. For businesses aiming to expand their customer base and embrace the future, going digital is now a matter of 'how' rather than 'if'. However, without optimizing websites and applications for SEO during this digital transformation, they risk missing out on significant traffic. Today, Rotem discusses digital adoption and SEO.Connect With: Rotem Gal LinkedIn // WebsiteThe Voices of Search Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Rotem Gal, Head of SEO at WalkMe, delves into cross-functional team management. While SEO thrives on collaboration, aligning content writers, developers, designers, and other players can be tricky. Achieving a shared understanding of the overarching strategy and how each individual's contribution supports it becomes a challenge when SEO expertise levels vary. Today, Rotem discusses how to manage a cross-functional team.Connect With: Rotem Gal LinkedIn // WebsiteThe Voices of Search Podcast: Email // LinkedIn // TwitterBenjamin Shapiro: Website // LinkedIn // TwitterSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

I've always marveled at the Operators at larger companies who are tasked with the breadth of challenges and responsibilities that come with a role at that scale. How do they do it? How do they keep all of the details of a larger business in their head?To find out, I sat down with Noah Marks, a serial Operations Executive with a resume that includes Udemy, WalkMe, Okta, and Salesforce. Noah has made a career of helping companies make the jump from growth Mode to scale Mode. Today, Noah is the SVP & Head of Commercial Strategy & Operations at Diligent, a leading governance, risk and compliance SaaS company with over 25,000 customers around the world.In our conversation, we talk about the bullwhip effect of small directional tweaks, the stepping stones of scalability, and why the underlying trait of Operators is creativity.Like this episode? Be sure to leave a ⭐️⭐️⭐️⭐️⭐️⭐️ review and share the pod with your friends! You can connect with Sean on LinkedIn and Twitter @Seany_Biz, or subscribe to our YouTube channel.Want to work with Sean? Reach out to him and the team at Minot Light Consulting to help with GTM execution at your company.This episode is brought to you by the RevOps experts at Fullcast, the go-to-market cloud. Check out this new e-book collaboration between Sean and the Fullcast team: Mastering RevOps Careers: Insights from Practitioners. To learn more about them, visit fullcast.com and tell them Sean sent you!

Ep. 114 Improving Digital Adoption for Secure Federal Technology Commercial enterprises and the federal government have a challenge in managing the tremendous tsunami of data that has been released in the past few years. On top of that, federal agencies are under an unfunded mandate to adopt Zero Trust for all its systems. During this interview, Billy Biggs from WalkMe suggests that Artificial Intelligence may provide solutions to this complex problem. He begins by addressing the concept of digital automation. For example, when a person requests time off, they may have to engage five separate systems. With automation, you can reduce that complexity. Billy Biggs looks at artificial intelligence from a longer perspective. He observes that today's Artificial Intelligence may be the worst one will see in their life. One approach he likes to see is a focus on increasing productivity with AI on a small scale first, then raising the level of adoption. His overall message is that AI will make substantial changes and humans will have to be trained in the new applications. This process cannot be done in a traditional classroom, it must be done in a process where training is done in an environment where training is built right into the application. A true digital transformation cannot waste time, it must look at how an AI system works identify the top ten issues, and create user efficiency with that approach. That way, time is not wasted teaching people about aspects of any new application that are not pertinent.   Follow John Gilroy on Twitter @RayGilray Follow John Gilroy on LinkedIn  https://www.linkedin.com/in/john-gilroy/ Listen to past episodes of Federal Tech Podcast  www.federaltechpodcast.com    

In this episode of Enterprising Insights, host Keith Kirkpatrick, Research Director, Enterprise Applications, at The Futurum Group, discusses the topic of tech stack sprawl, focusing specifically on the proliferation of multiple enterprise applications within an organization. He covers the conditions that lead to sprawl, the risks and drawbacks of acquiring and implementing a wide range of applications, and highlights the offerings from vendors that are designed to reduce or eliminate sprawl. He also covers some recent news and newsmakers in the customer experience software market. Finally, he'll close out the show with the “Rant or Rave” segment, where he picks one item in the market, and he'll either champion or criticize it.

Aliza is the Head of Social at WalkMe, an international company with over 1100 employees. She manages their extensive communities across all social platforms. She has spent several years working for some of the top players in the tech industry, and works hard to bridge the gap between companies, their audiences, and the people behind it all.In this episode we discuss:How she used her background in graphic design and writing to pivot into social media content creationCreating an emplyee advocacy program on social media, which she believes has been instrumental in building a strong online presence for the company. What you can do to get yourself started on social media.What kind of content to share and whyThe importance of authenticity and personal branding in improving engagement on professional platforms such as LinkedIn.

In der heutigen Folge „Alles auf Aktien“ sprechen die Finanzjournalisten Philipp Vetter und Holger Zschäpitz über den Kurssprung bei der Deutschen Bank, Metas unfreiwillige Argumente für seine Ankläger und Luxus-Enttäuschung bei Kering. Außerdem geht es um Alphabet, Microsoft, Amazon, Deutsche Telekom, Beiersdorf, Porsche AG, Gucci, Worldline, Danaher, Thermo Fisher, Mobileye, SolarEdge Technologies, Plus500, WalkMe, InMode, Nano Dimension, Cyberpark Software, CAB Payments Holdings, Adyen, Kaspi, Paypal, Block, Mastercard, Visa, Nu Bank, Inter & Co., Affirm, Wise, Coinbase, Amazon, Xtrackers MSCI Fintech Innovation ETF (WKN: DBX0R1), Invesco KBW NASDAQ Fintech (WKN: A2DHWJ), Global X FinTech ETF (WKN: A2QPBZ). Wir freuen uns an Feedback über aaa@welt.de. Ab sofort gibt es noch mehr "Alles auf Aktien" bei WELTplus und Apple Podcasts – inklusive aller Artikel der Hosts und AAA-Newsletter.[ Hier bei WELT.](https://www.welt.de/podcasts/alles-auf-aktien/plus247399208/Boersen-Podcast-AAA-Bonus-Folgen-Jede-Woche-noch-mehr-Antworten-auf-Eure-Boersen-Fragen.html.) Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Hörtipps: Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. Außerdem bei WELT: Im werktäglichen Podcast „Kick-off Politik - Das bringt der Tag“ geben wir Ihnen im Gespräch mit WELT-Experten die wichtigsten Hintergrundinformationen zu einem politischen Top-Thema des Tages. Mehr auf welt.de/kickoff und überall, wo es Podcasts gibt. +++ Werbung +++ Du möchtest mehr über unsere Werbepartner erfahren? [**Hier findest du alle Infos & Rabatte!**](https://linktr.ee/alles_auf_aktien) Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html Ab sofort gibt es noch mehr "Alles auf Aktien" bei WELTplus und Apple Podcasts – inklusive aller Artikel der Hosts und AAA-Newsletter.[ Hier bei WELT.](https://www.welt.de/podcasts/alles-auf-aktien/plus247399208/Boersen-Podcast-AAA-Bonus-Folgen-Jede-Woche-noch-mehr-Antworten-auf-Eure-Boersen-Fragen.html.) Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Hörtipps: Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. Außerdem bei WELT: Im werktäglichen Podcast „Kick-off Politik - Das bringt der Tag“ geben wir Ihnen im Gespräch mit WELT-Experten die wichtigsten Hintergrundinformationen zu einem politischen Top-Thema des Tages. Mehr auf welt.de/kickoff und überall, wo es Podcasts gibt. +++ Werbung +++ Du möchtest mehr über unsere Werbepartner erfahren? Hier findest du alle Infos & Rabatte! https://linktr.ee/alles_auf_aktien Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html

Avanish and Jim discuss:Investing in an ecosystem in a tough market (8:04)Committing to working with partners over growing professional services (11:26)Finding a way to demonstrate returns and get the C-Suite on board with building an ecosystem (12:40)How to avoid having an “identity crisis” by setting an intention for how you will grow your platform (17:15)Understanding how a partner delivers services to integrate in a complementary way (19:50)The advantages and challenges of a managed service provider motion (21:30)Selling a solution rather than an outcome (26:34)The importance of authentic communication (29:00)Guest: Jim NairnSince arriving in the Spring of 2021, Jim Nairn has served as WalkMe's Senior Vice President of Alliances and Channels Ecosystems. Prior to joining WalkMe, from 2015 through 2021, Jim held the role of Vice President of Partner Sales for ServiceNow. Jim's pedigree comes from a 20+ year career in Direct and Indirect Selling in the Telecommunications, Infrastructure and Software space, before moving into SaaS (with ServiceNow), in 2015. Jim has spent those 2+ decades working with a vast array of partners, traveling the globe and helping grow some of the biggest tech companies in the world. He continues to serve as an advisor for pre-ipo startups, consults a vast network of C-Suite executives and mentors several former colleagues, employees and associates, worldwide. Today, Jim lives just outside of Pittsburgh, Pennsylvania with his wife Kati… and 2 daughters, Emma and Amelia.Host: Avanish SahaiAvanish Sahai is a Tidemark Fellow and has served as a Board Member of Hubspot since April 2018 and of Birdie.ai since April 2022. Previously, Avanish served as the vice president, ISV and Apps partner ecosystem of Google from 2019 until 2021. From 2016 to 2019, he served as the global vice president, ISV and Technology alliances at ServiceNow.  From 2014 to 2015, he was the senior vice president and chief product officer at Demandbase.  Prior to Demandbase, Avanish built and led the Appexchange platform ecosystem team at Salesforce, and was an executive at Oracle and McKinsey & Company, as well as various early-to-mid stage startups in Silicon Valley.About TidemarkTidemark is a venture capital firm, foundation, and community built to serve category-leading technology companies as they scale.  Tidemark was founded in 2021 by David Yuan, who has been investing, advising, and building technology companies for over 20 years.  Learn more at www.tidemarkcap.com.LinksFollow our guests, Jim NairnFollow our host, Avanish SahaiLearn more about Tidemark

Productivity is traditionally calculated with a simple division: total output / total input. Great for measuring widget production, not so much for gauging how productive a knowledge worker has been.  So how do we measure productivity when there isn't a widget in sight?  In this week's episode of The Mind Tools L&D Podcast, Gemma and Ross Garner are joined by Chelsea Pyrzenski, Global Chief People Officer at WalkMe, to discuss:  What we mean by productivity  How we measure productivity in different contexts  The challenges in convincing others to measure differently.  In ‘What I Learned This Week', Ross discussed reasons why the Wirecutter is losing readership. He was referring to The Atlantic's article ‘What happened to Wirecutter?'   Gemma's learning about one of the chemical compounds responsible for petrichor came from Losing Eden by Lucy Jones. She discovered even more about geosmin in The Scientist's article, ‘The unusual functions of geosmin'.   To find out about WalkMe's platform and other solutions, visit walkme.com.   For more from Mind Tools, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.    You can also contact rgarner@mindtools.com.  Connect with our speakers   If you'd like to share your thoughts on this episode, connect with our speakers:  Ross Garner   Gemma Towersey  Chelsea Pyrzenski

Walkme CEO Dan Adika (WKME) from Tel Aviv. He has the preposterous, but kinda believable story, that the key to software bloat is one more piece of software, Walkme's software. Also Hewlett Packard Enterprise (HPE) is seeing its profitable networking software Aruba drive company results. Box (BOX) hints that artificial intelligence is about to turn around disappointing results. And DigitalOcean (DOCN) sees its CEO head for the exits – right behind its customers The Drill Down with Cory Johnson offers a weekly look at the business stories behind stocks on the move. Learn more about your ad choices. Visit megaphone.fm/adchoices

We're joined today by Adriel Sanchez from WalkMe. Adriel is ready to talk shop…and how we should view the hype around AI. He shares the concerns of many about what all-automated-everything might mean for our future. Adriel explains that we're not that far off from a very transformative experience. That's where WalkMe comes in. The company has been in the change management business for a while, helping companies introduce changes to their employees. WalkMe's role in workplace transformation doesn't end there. As the category creator and leader in DAPs (Digital Adoption Platforms - I know, we love tech acronyms), WalkMe is uniquely positioned to revolutionize the way companies manage and implement software across the tech stack. While it may sound more complicated than it is, it all comes down to one goal: increasing employee productivity while decreasing digital friction. With emerging tech taking a front-row seat in today's enterprise world, digital adoption is more critical than ever. To learn more about how DAPs are the workplace MVPs, listen in!

Megan Gallagher, Head of State and Local Government at WalkMe joins the show to discuss how the emphasis on CX at the Federal level has influenced State and Local governments to become more intentional about experience. We also talk about the importance of change management during the implementation process to support adoption, why data must be a tool that is used in that process, and why governments should be focusing internally on their employees to create better CX for their constituents.

Communication in the workplace often comes with its code. Meetings full of acronyms and infuriating jargon can irritate even the most dedicated employees. Still, communication is one of the most important soft skills to develop if you are going to advance in your career.Effective Communication in the WorkplaceWhether your job is customer-facing or behind the scenes, chances are you have to deal with people in your day-to-day role. On today's episode of Find Your Niche: A Career Podcast, Career Coach Lori Cole delves into workplace communication. The show's topics include:• The art of active listening• Mastering your non-verbal cues• Zoom meeting tips• Email etiquetteBeyond discussing these valuable communication tools, Cole also speaks with Abby Runk, Client Success Manager (Public Sector) with WalkMe, about:• How she managed her career transition from educator to media specialist to customer success (and now client success) manager.• What challenges she faced, and how she overcame them in her career transition.• The role she sees AI playing in managing customer success.• What advice she has for others looking to break into customer success.Enjoy the full episode to learn the keys to effective communication in the workplace, and subscribe to Find Your Niche: A Career Podcast for more advice to help your professional life flourish. You can also view additional content on our YouTube channel.

Ever wondered about the secret sauce behind seamless digital adoption? Tune in as we unravel this mystery with Adriel Sanchez, Chief Marketing Officer of WalkMe. Adriel takes us behind the scenes of their revolutionary Discovery tool, a solution that identifies friction points in a tech landscape and effortlessly guides users through complex software applications. Hear about how Discovery provides valuable insights into the often-ignored issue of shadow IT and how it allows organizations to optimize software license management and tool consolidation.In the second half of our engrossing chat, we move the spotlight to enhancing user experience. Adriel shares how WalkMe simplifies the deployment of help to users, making their interaction with applications an absolute breeze. Learn how WalkMe powers tasks subtly, without the users even realizing it, and how it fosters a richer understanding of employees. We end on an exciting note discussing the 'aha' moment clients experience when they realize that they can start benefiting from WalkMe in a matter of weeks, not months.Listen & Subscribe on your favorite platformApple | Spotify | Google | Amazon

WalkMe's VP of Public Sector, Billy Biggs, joins Coruzant Technologies for the Digital Executive podcast.  He shares his non-traditional and diverse career path that has brought a broad range of experience and made him a stronger leader. Today his focus is bringing innovative digital transformation and a better customer experience to the public sector.

In today's episode of Tech Talks Daily, I welcome a special guest Dan Adika, the co-founder and CEO of WalkMe, a leading player in the burgeoning industry of Digital Adoption Platforms (DAPs) as recognized by Gartner's first-ever market guide on DAP. Digital adoption platforms are transforming how organizations interact with technology, enabling more seamless and efficient user experiences. Dan takes us on a journey through the concept of DAPs, illustrating their intrinsic value to businesses - from gaining observability into tech stacks to guiding employees in completing business processes. By leveraging DAPs, companies can improve productivity and reduce errors, paving the way for a new level of operational excellence. In our engaging conversation, we delve into the rise of DAP professionals and their pivotal role within organizations. Dan emphasizes how WalkMe aids organizations in their digital transformation endeavors, enhancing employee experiences and ultimately transforming the workplace. We further explore how DAPs can revolutionize decision-making within organizations, empowering them to be more data-driven and proactive. Our discussion also touches upon the complexities of AI and generative AI, addressing critical considerations around data privacy, compliance, and security. Finally, we turn our attention to the importance of continuous learning and self-education in the ever-evolving technological landscape. Listen in as we delve into the potential of AI to lower the barriers to entry across various fields, highlighting the promise of a more accessible and inclusive digital future.  

This is a Tuesday Tips episode where you will hear host Drew Neisser, CMOs, and other B2B experts share their hard-earned wisdom and fresh marketing insights in a bitesize format. Featuring: Adriel Sanchez of WalkMe, Heidi Bullock of Tealium, and Jeff Otto of Riskified To see the video versions, follow Drew Neisser on LinkedIn or visit our YouTube channel—The Renegade Marketing Hub! And if you're a B2B CMO, check out our thriving community: https://cmohuddles.com/​​

Join me as I talk with Emilia D'Anzica, Founder and Managing Director of Growth Molecules. We discuss women in tech, mental health issues in the customer success industry, work/life balance (as if there is one when you're a mom), and more! Emilia M. D'Anzica is the Founder and Managing Director of Growth Molecules, a management consulting firm focused on customer support and success. The company's mission is to help organizations increase profit while maximizing value to customers. Emilia is also on several advisory boards globally and an active contributor of the Forbes Council. As an early employee at several successful companies, Emilia amassed more than 20 years of customer experience in roles as Vice President of Customer Engagement at WalkMe, Director of Client Service Operations at BrightEdge and Director of Customer Success at Jobvite. Emilia holds a BA from the University of British Columbia and an MBA with Honors from Saint Mary's College of California. She is PMP and Scrum certified. Emilia resides in the San Francisco Bay Area with her three children and partner. Pressing ON as a Tech Mom is her first book. Learn more about Growth Molecules here: https://growthmolecules.com/

In this episode of the Remote CEO Show, I had the pleasure to interview Emilia D'Anzica. Emilia D'Anzica is the founder and managing director of Growth Molecules™, a management consulting firm focused on helping B2B and B2B2C SaaS Companies protect and grow revenue. Emilia is also on several advisory boards globally and an active contributor to the Forbes Council. As an early employee at several successful companies, Emilia amassed more than 20 years of customer experience in roles as Cheif Customer Officer of Copper, Vice President of Customer Engagement at WalkMe, Director of Client Service Operations at BrightEdge, and Director of Customer Success at Jobvite. Emilia holds a BA from the University of British Columbia and an MBA with Honors from Saint Mary's College of California. She is PMP and Scrum-certified. Emilia resides in the San Francisco Bay Area, California with her three children and partner. Pressing ON as a Tech Mom is her first book.

This is episode 601. Read the complete transcript on the Sales Game Changers Podcast website. Purchase Fred Diamond's new best-sellers Love, Hope, Lyme: What Family Members, Partners, and Friends Who Love a Chronic Lyme Survivor Need to Know and Insights for Sales Game Changers now! SCOTT'S TIP:  “Don't forget about the math. A really good salesperson must understand the math of their client. If you're just reasonably good at math, you end up being a better salesperson. Understanding the business content, understanding how their budgeting process works, understanding how they evaluate a decision to invest or not invest. Understanding the business context of is this solution going to help you with your top line story or is it going to help you with your bottom line story? JEANETTE'S TIP:  “Have great mentors. I have had amazing mentors, both men and women. Right now, Michele Bettencourt, the chair of our board meets with me every other week. It's a huge investment of her time. A mentor goes a long way in helping you to progress your career. But also just someone that you can discuss things with, and throw ideas against and get feedback on. It doesn't always have to be, “How do I get from step A, to step B, to step C?” It's like, “Hey, I'm thinking this. What do you think?” Surround yourself with great mentors.”  

If you're not in tech, you may not be familiar with Customer Success (CS) within your organization and how essential it is to the company's long-term success. Even if you do know what it is, perhaps your company isn't fully leveraging what it can do to catapult growth and revenue. Turns out, empathy is a key skill for CS managers, in addition to other traits my guest today will share. Emilia D'Anzica is the founder of Growth Molecules, an emerging management consulting firm that helps companies simplify customer success and become more profitable. Emilia speaks about her passion for SaaS products, women in tech, and customer success. Today we discuss how customer success is different from customer service, where the field is going, the traits that make a CS manager successful, and how to avoid common mistakes when building out your CS function that could do more harm than good. We also chat about working moms in the tech industry and her recent book, Pressing ON as a Tech Mom: How Tech Industry Mothers Set Goals, Define Boundaries & Raise the Bar for Success.Key Takeaways:Customer support is reactive. Customer success is proactive to retain customers and help them to thrive and stick around due to the great care they are receiving. Language shifts are really important when you're starting a customer success organization, ensuring that you're really thinking about how you speak about the people that you're going to bring in and the people you're serving.You have to put yourself in your customer's shoes. Not everyone's like you and they're looking at the challenge in a different way. "You need to be able to influence the rest of the organization so that they're able to see the customer journey as critical to the company's success." —  Emilia D'Ánzica About Emilia D'Anzica, Founder Growth MoleculesStarting her career in Silicon Valley, Emilia D'Anzica has developed a passion for SaaS products, women in tech, and customer success. She has cultivated rich experience and knowledge after leading teams at global companies including Jobvite, WalkMe, and BrightEdge. Emilia has also obtained an MBA from Saint Mary's College of California with a focus on Global Competition and Strategy. She then founded Growth Molecules, an emerging management consulting firm, helping companies simplify customer success and become more profitable. She is globally recognized as a top 25 leader in Customer Success, having received numerous accolades for her work, and is well-known as a customer success speaker. Emilia has also been featured in countless media including Forbes.com, been a speaker at SaaStr Annual Conference, Unleash 19, RD summit, among more.  Originally from Naples, Italy, Emilia is an immigrant and one of six children who grew up in Kelowna, British Columbia. She has lived and worked in Copenhagen, Denmark, and Rome, Italy early in her career. When she isn't working or traveling the world, Emilia spends time with her partner, three children, and multiple animals exploring Sonoma County, where she now resides. Pressing ON as a Tech Mom is Emilia's first book.Connect with Emilia D'AnzicaHer company: Growth Molecules: https://growthmolecules.com/Twitter: https://twitter.com/emiliadanzicaLinkedIn: https://www.linkedin.com/in/emiliadanzica/Facebook: https://www.facebook.com/growthmoleculesBook: Pressing ON as a Tech Mom: How Tech Industry Mothers Set Goals, Define Boundaries & Raise the Bar for SuccessCustomer Success Academy for Customer Success Managers and Leaders - 16 courses and workshops.Don't forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathyConnect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice

If you're not in tech, you may not be familiar with Customer Success (CS) within your organization and how essential it is to the company's long-term success. Even if you do know what it is, perhaps your company isn't fully leveraging what it can do to catapult growth and revenue. Turns out, empathy is a key skill for CS managers, in addition to other traits my guest today will share. Emilia D'Anzica is the founder of Growth Molecules, an emerging management consulting firm that helps companies simplify customer success and become more profitable. Emilia speaks about her passion for SaaS products, women in tech, and customer success. Today we discuss how customer success is different from customer service, where the field is going, the traits that make a CS manager successful, and how to avoid common mistakes when building out your CS function that could do more harm than good. We also chat about working moms in the tech industry and her recent book, Pressing ON as a Tech Mom: How Tech Industry Mothers Set Goals, Define Boundaries & Raise the Bar for Success.Key Takeaways:Customer support is reactive. Customer success is proactive to retain customers and help them to thrive and stick around due to the great care they are receiving. Language shifts are really important when you're starting a customer success organization, ensuring that you're really thinking about how you speak about the people that you're going to bring in and the people you're serving.You have to put yourself in your customer's shoes. Not everyone's like you and they're looking at the challenge in a different way. "You need to be able to influence the rest of the organization so that they're able to see the customer journey as critical to the company's success." —  Emilia D'Ánzica About Emilia D'Anzica, Founder Growth MoleculesStarting her career in Silicon Valley, Emilia D'Anzica has developed a passion for SaaS products, women in tech, and customer success. She has cultivated rich experience and knowledge after leading teams at global companies including Jobvite, WalkMe, and BrightEdge. Emilia has also obtained an MBA from Saint Mary's College of California with a focus on Global Competition and Strategy. She then founded Growth Molecules, an emerging management consulting firm, helping companies simplify customer success and become more profitable. She is globally recognized as a top 25 leader in Customer Success, having received numerous accolades for her work, and is well-known as a customer success speaker. Emilia has also been featured in countless media including Forbes.com, been a speaker at SaaStr Annual Conference, Unleash 19, RD summit, among more.  Originally from Naples, Italy, Emilia is an immigrant and one of six children who grew up in Kelowna, British Columbia. She has lived and worked in Copenhagen, Denmark, and Rome, Italy early in her career. When she isn't working or traveling the world, Emilia spends time with her partner, three children, and multiple animals exploring Sonoma County, where she now resides. Pressing ON as a Tech Mom is Emilia's first book.Connect with Emilia D'AnzicaHer company: Growth Molecules: https://growthmolecules.com/Twitter: https://twitter.com/emiliadanzicaLinkedIn: https://www.linkedin.com/in/emiliadanzica/Facebook: https://www.facebook.com/growthmoleculesBook: Pressing ON as a Tech Mom: How Tech Industry Mothers Set Goals, Define Boundaries & Raise the Bar for SuccessCustomer Success Academy for Customer Success Managers and Leaders - 16 courses and workshops.Don't forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathyConnect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria and her work: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossTake my LinkedIn Learning Course! Leading with EmpathyLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice

This week Jay Nathan is joined by Wayne McCulloch, CCO at WalkMe where they discuss specific ways that a CCO can have an impact on the CS team no matter how long you have led them. Hear the process Wayne used to lead the CS team and create organization-wide initiatives (with strong employee empowerment) and a 3-year implementation plan as the entire staff focuses on better serving their customers. You can find Wayne here ----- Gain Grow Retain exists to connect people, knowledge, and ideas to advance the state of customer success. We're on a mission to connect B2B SaaS customer success leaders so that we can learn from one another. Check out more at GainGrowRetain.com! Or follow our GGR LinkedIn page. GGR was co-founded by Jeff Breunsbach and Jay Nathan - be sure to follow for customer success content.