Podcasts about kimpton hotels

You're listening to Bardtenders!In this episode of The Mixing Glass, Clint Spotleson joins the Bardtenders to talk about his career in the hospitality industry, the evolution of the Phoenix, Arizona cocktail scene, his time spent at Herbs & Rye in Las Vegas, and the history of Sagamore Rye whiskey! ------------Clint Spotleson grew up in Phoenix, AZ and has spent 20+ years in the bar industry, helping build the Phoenix cocktail scene. Early in his career, Clint got involved with Camp Runamok, where he built a love for whiskey, which eventually led to an opportunity to work with WhistlePig Rye in 2016.  Clint left Whistlepig in 2017 for a five-year stint in Vegas at Herbs & Rye, before returning home to Phoenix in late 2021. After some time with Kimpton Hotels, Clint made the decision to officially make the move out from behind the bar, where he ultimately landed his dream role as the Global Advocacy & Engagement Manager with Sagamore Rye.Sagamore Rye has been around since 2013, where they initially bought their rye from MGP while starting up. In 2017 they opened our distillery in Baltimore, Maryland and have been producing our own rye ever since. We use a double mashbill recipe, a 95/5 (rye/ malted barley) high rye and a 52/43/5 (rye/ corn/ malted barley) low rye to create a rye that lines up with what you found historically in Maryland. We work hand in hand with local farmers to be a 100% Grain-to-Glass Maryland Rye Whiskey.------------Don't miss out on any of the action!  Head to www.bardtender.com to stay up to date with all of the Bardtender content, find resources for mental and physical wellbeing, get access to education materials, and check out what all of our bards are up to! You can also check out our Linktree at https://linktr.ee/Bardtenders to find ways to listen to the show, join our Discord, or subscribe to our Patreon for bonus content, ad-free episodes, and so much more! 

Nycole Hampton is a results-driven senior marketing leader with two decades of experience in integrated marketing and brand strategy, including 13 years in leadership roles. At her core, she is a builder—of brands, in-house teams, global agency practices, marketing frameworks, content engines, and full-funnel strategies that drive measurable results. Throughout her career, Nycole has worked with clients and strategic partners such as ALDI, Air New Zealand, American Airlines, Auntie Anne's, Barefoot Wines, Chicago White Sox, Impossible Foods, Kimpton Hotels, Microsoft, Milk PEP, New Zealand All Blacks, NFL, Rite Aid, Samsung, So Delicious, and USA Rugby.With her extensive background in integrated and content marketing and early entry into both social media and influencer marketing, Nycole is the perfect person to talk to in the ever-changing marketing landscape. She enjoys leveraging her experience to educate and inspire the next generation of marketers, serving as an adjunct professor, active mentor and speaking at industry events.

In this episode, Jared shares the details of a unique grand opening gig at the Kimpton Hotel in Denver. He talks about how his involvement in a local events networking group led to the opportunity and how he negotiated the deal to benefit both his business and his personal life. Jared also covers how he handled the gig's setup, from choosing the right sound gear to crafting a seamless performance. Plus, he offers insights into his process of maintaining professionalism and making lasting connections with event planners.

In this episode, Heather chats with Jennifer Curtin, General Manager of The Beatrice, a boutique hotel in downtown Providence, Rhode Island. With nearly a decade of luxury hotel management experience, Jennifer shares her journey from her beginnings with Kimpton Hotels to her roles at the Woodmark Hotel & Still Spa and Hotel Andra.   She's a great example of how to create great corporate culture, emphasizing the importance of a positive work environment, team motivation, and innovative thinking. Jennifer's insights offer valuable lessons for enhancing leadership skills and fostering a thriving corporate culture in any industry.   

On this episode of Go Ask Allyson, we dive into an episode bursting with laughter, libations, and a little hula hooping! Join me and my guest, producer Janine, as we spin through competitive hula hooping and jump roping tales, then elevate your spirits with a tour of South Florida's finest rooftop bars. From the Kimpton Hotel's elegance to the vibrant scenes at the Rosewater, get your VIP insights into the best rooftop experiences. Whether you're into dazzling drinks or high-energy vibes, shake up a martini, grab your hula hoop, and whirl into the fun side of life, rooftop style!Contact Allyson Sullivan:Email: AllysonSL@hotmail.comIG: @allysonsullivanrealtorWebsite: www.allysonsullivan.com

The Suite Spot takes travelers to Rhode Island in the latest Spotlight series episode - The Beatrice Hotel! As one of the most iconic and historic hotels in the nation, the general manager for the property, Jennifer Curtin, gives travelers an inside look at why this hotel should be their next destination.  From the rich backstory behind the name, the local attractions in the area, and what the guest experience is all about, this episode covers it all. Tune in now! Ryan Embree: Welcome to Suite Spot, where hoteliers check in, and we check out what's trending in hotel marketing. I'm your host, Ryan Embree. Hello everyone, and welcome to another episode of The Suite Spot. This is your host, as always, Ryan Embree. Thank you for joining us. We are here in the content creation studio in Maitland, Florida at our Travel Media Group headquarters, and have another fantastic edition of our Suite Spot: Spotlight series. This time with a fantastic property that we're gonna be showcasing and in with me today to talk about this beautiful property is Jennifer Curtin, the general manager of The Beatrice. Jennifer, thank you so much for joining me on the Suite Spot. Jennifer Curtin : Good morning, Ryan. Thank you so much. Really happy to be here. Ryan Embree: Yeah, we're excited to have you. And you know, we're gonna get to The Beatrice and your beautiful property here in a second. But as we do with all of our new guests, this is your first time to the Suite Spot. Talk to us a little bit about your background and hospitality journey that led you to The Beatrice. Jennifer Curtin : Yes, absolutely. Happy to and actually it's, it's quite a full circle story that I have. So my career actually started right here in Providence, Rhode Island. I attended Johnson Wales University, majoring in hotel management, and that's actually located just steps from the Beatrice Hotel. And so this is where I started, I was working in multiple different operations through school. So I worked with Hilton Hotels. I worked in a luxury residential community here in Providence. And then in the summers I used to live on Cape Cod and I worked at an amazing it was a five star resort, Chatham Bars Inn down on the Cape. And so, really for me throughout school, I wanted to get exposure in multiple different operations and environments and really get a sense of what it is that I wanted to choose for a path outside of college. And so for me, it was really that luxury boutique space. That's really where my heart lies. And so upon graduation, I started with Kimpton Hotels first in Boston, Mass, which is home for me. So that was a natural starting point. And then from there I moved with them to Aspen, Colorado and then to Seattle, Washington. And it was when I was in Washington, Seattle that I got the call and moved back to open the Beatrice again, you know, back here in Providence, Rhode Island. Ryan Embree: I'm sure that was such an exciting call to be called back to your hometown where it all started and you went to school for hospitality, which I will tell you of all the hospitality industry experts that we interview on this series in others, it's rare, but I'm seeing more and more of it. I mean, you're talking to another grad of a hospitality management program down here at UCF. More and more people are going to school to get into our industry, which is amazing because most of the time you're gonna hear people say, well, I just fell into the industry, or I was doing a job in college and fell in love with the industry. So it's so great to see and hear stories like yourself, Jennifer, where you knew you had a passion for it, but also finding and having a journey within it and finding a segment and space that you really, that you really cared about. And the fact that you got to do it in your own backyard, I'm sure also benefits you because you know a lot about the local area. Jennifer Curtin : Absolutely. No, it's wonderful. And I will say,

Joining the podcast this week is the force behind some of IHG's most dynamic brands. She's a hospitality veteran who works to create seamless end-to-end guest experiences. Meet Karen Gilbride, Vice President of Avid Hotels, Atwell Suites, and Garner Hotels at IHG. Karen joins Host Dan Ryan to explore IHG's newest brand Garner, and the design philosophy behind it. Additionally, Karen shares the power that mentorship programs can have, the nuances of designing for staff and employees, and how to build a brand. Takeaways: Hospitality is the feeling you get when you visit someone's house and feel welcomed and cared for. Everyday the hospitality industry works to make you feel like you're visiting a close friend when you stop by a hotel.While new construction suits a lot of owners, there is a need to provide owners with a conversion pathway as well. By taking existing properties, owners can update old buildings and save on costWhen designing a hotel room, starting with foam core helps you get an initial feel for the size and shape of the room. Once you have that established, consider where the furniture goes, and how the guests will flow through the room. When building a brand you have two customers to think about. First is the guest who may check in on a given night, the second is the owner. If you can't get an owner to invest in the brand, there won't be a hotel for a guest to check in to. When picking furniture for a hotel, it's important to not only consider the guest, but the hotel staff who have to interact with it as well. If a side table looks nice, but is too heavy to move, it quickly becomes an obstacle to clean around. Any guest experience is about attention to details and understanding what your standards are. If you're only going to do 5 main things, understand what they are, and execute them to perfection.Having a strong foundation of people is crucial for any business, but doubly so in hospitality. Through mentoring programs, new and rising talent can be recognized, and given the resources they need to flourish. Quote of the Show:“I realized that it really is about high attention to detail and standards, being clear about what the standards are, training people against it, and then executing.” - Karen GilbrideLinks:LinkedIn: https://www.linkedin.com/in/karen-gilbride-379b976/ Website: https://www.ihg.com/garner-hotels/hotels/us/en/reservation Website: https://www.ihg.com/hotels/us/en/reservation Shout Outs:6:37 - Intercontinental Park Lane London: https://parklane.intercontinental.com/ 7:20 - Scott Norwood7:28 - New York Giants: https://www.giants.com/ 9:58 - Candlewood Suites: https://www.ihg.com/candlewood/hotels/us/en/reservation 16:48 - Kimpton Hotels: https://www.kimptonhotels.com/31:59 - Cornell: https://www.cornell.edu/ 36:22 - Crowne Plaza: https://www.ihg.com/crowneplaza/hotels/us/en/reservation 37:22 - Fordham University: https://www.fordham.edu/ 57:00 - Holiday Inn: https://www.holidayinn.com/ 1:01:00 - Statler Hotel: https://statlerhotel.cornell.edu/ Ways to Tune In: Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPXApple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1sAmazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419

In this episode, we're joined by Nikki Glass, a trailblazing General Manager at Kimpton Hotels, to explore the transformative power of mentorship in hospitality. Nikki shares her insights on how mentorship can not only fast-track your career but also creates opportunities for others.Listeners will learn about:The importance of both formal and informal mentorship in leadership development.Nikki's approach to fostering organic mentorship relationships and her open-door policy.The creation and impact of a paid internship program at Kimpton Hotels designed to nurture the next generation of hospitality professionals.Strategies for effective mentorship, including job shadowing, skill-building exercises, and the significance of personalized guidance.The role of mentorship in empowering women in hospitality, especially in leadership positions.Whether you're a seasoned hotelier or just starting out, this episode is packed with valuable takeaways on leveraging mentorship for growth for you and your teams. Tune in to get motivated to make a difference in your career and the lives of those around you.Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Daniel Entenberg, general manager of the Eventi, a Kimpton Hotel, talks with James Shillinglaw of Insider Travel Report about how his New York City property in Chelsea has evolved 14 years after it opened. With spacious rooms and suites, two restaurants, a marquee bar and even a speakeasy, the Eventi continues to provide all the comforts and amenities that guests desire. For more information, visit www.hoteleventi.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.

Bill Kimpton is widely credited with pioneering the concept of the boutique hotel in the United States, and our guest today, Jorge Treviño, opened 44 hotels and 53 restaurants for him at Kimpton Hotels. In this episode, you'll hear what Jorge learned through this process about creating lifestyle hotels and providing exceptional hospitality in a fresh way that remains more relevant today than ever.What did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Our guest this week is a highly creative and service oriented design leader who loves learning from others. She's a trailblazer who worked to carve out a space in the industry to truly be herself. Joining the show this week is Managing Principal at KNA Design Los Angeles, Alisa Chodos!Alisa sits down with Dan Ryan for a discussion on her hospitality journey. She dives into the importance of learning from others, why it's ok to make mistakes, and the warmth of the hospitality community. Takeaways:  Hospitality is the business of service, and design is theater. Hospitality is the backdrop through which people create connections and experiences. To properly execute requires a blend of design and management.  In the ever-evolving world of design consulting, learning goes beyond the classroom. It's about gaining firsthand experience, adapting to different environments, and embracing teamwork as the cornerstone of success. While the hospitality industry has come a long way, it has faced many diversity issues. When Alisa first started, not many women were involved in the design process. She continued to push on, and refused to conform. It is important to learn from mistakes, have fun, and collaborate with others to spur creativity. Embracing new perspectives and exploring unconventional ideas can lead to better solutions and promote camaraderie and teamwork. Working with a diverse group of people can provide new perspectives and inspiration. Emphasizing the importance of incorporating cultural and historical references in design projects can lead to cohesive and relevant outcomes. Designers should prioritize maintaining a positive and enthusiastic mindset towards their work to cultivate motivation and creativity. Embracing feelings of exuberance and discovery can lead to increased productivity and job satisfaction. The hospitality industry thrives on strong relationships and collaboration. The support, generosity, and professionalism of its people make it a fortunate and rewarding field to be a part of. Quote of the Show:“I feel like I'm not really learning unless I'm challenged and a little bit scared.” - Alisa ChodosLinks: LinkedIn: https://www.linkedin.com/in/alisa-chodos-0a112037/  Website: https://www.knadesign.com/  Shout Outs: 01:29 - Cheryl Rowley Design 01:33 - Kimpton Hotels: https://www.ihg.com/kimptonhotels/hotels/us/en/reservation  02:00 - HBA: https://www.hba.com/  02:31 - Howard Hirsch 02:32 - Michael Bedner 04:06 - Kirk Nix: https://www.linkedin.com/in/kirk-nix-4a5077117/  08:55 - Lisa Janigian 10:40 - Hilton Chicago: https://www.hilton.com/en/hotels/chichhh-hilton-chicago/  13:41 - Barry Design 13:41 - Larry Lee 13:42 - Wimberly Interiors: https://www.watg.com/wimberly/  13:48 - Michael Smith: https://www.michaelsmithinc.com/  22:01 - Bob Barry 27:01 - White Swan Hotel: https://www.whiteswanhotel.com/en  43:26 - UCLA: https://www.ucla.edu/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419

Michael Pace is the general manager of the iconic InterContinental Mark Hopkins Hotel in San Francisco. In this episode, you'll learn about what he calls "passion-driven management."Follow Michael on LinkedInLearn more about the InterContinental Mark HopkinsListen to our other episodes with Michael:Engaging The Next Generation of Hospitality TalentImmerse In Brand History and Culture To Guide It Forward From Porsches to Bee Colonies: Partnerships for Sustainability and FunEarth Day special with Michael Pace: Creating "EarthCare" at Kimpton Hotels (and lessons in scaling sustainability)What did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Our guest on this week's episode is a wealth of knowledge on all facets of the hotel and hospitality industry. He's a leader who knows how to turn a hotel into something that is truly a destination. Joining the show this week is General Manager at the upcoming Regent Santa Monica Beach, Younes Atallah!Younes sits down with Dan Ryan to discuss his time in the industry, and the role of the General Manager. Younes shares his management strategies, the importance of exceptional programming, and why collaboration is a crucial skill for any member of your team.Takeaways:  Hospitality is an inherent concept of treating others with warmth and care, extending from our homes to the hotel industry. It comes from the heart and is about treating people as you would treat them in your house.  Continuous improvement is essential in any talent, whether it's sports, music, or acting.In the hospitality industry, teamwork and constant challenge are essential for improving the skills and talents of staff. Relationships and being a skilled generalist are crucial in the dynamic world of hotel management. The ability to manage teams, juggle priorities, and reintroduce brands requires constant dedication and expertise. Providing exceptional programming is crucial for hotels to exceed guest expectations and create memorable experiences. Comfortable accommodations are expected by guests, but it's the added features and activities that truly make a hotel stand out. Regularly engaging with people and observing their behavior by walking around is a valuable management practice. It offers opportunities to understand their desires and motivations, leading to impactful insights and positive outcomes. The pandemic has made it increasingly difficult to find good people and talent, especially in industries like hospitality. Management teams should look to foster internal talent, and help employees grow in ways that excites them. Growing up in a family that owned a travel agency, Younes experienced hospitality from an early age. The experience led to a deep connection with the hotel industry and a career pathway shaped by a memorable vacation. Quote of the Show:“There's very, very few, if any, positions in a hotel where individual contributors actually exist.” - Younes AtallahLinks: LinkedIn: https://www.linkedin.com/in/yatallah/  Website: https://regentsantamonicabeach.com/  Shout Outs: 00:52 - California Hotel and Lodging Association: https://calodging.com/  01:25 - Beverly Wilshire: https://www.fourseasons.com/beverlywilshire/  01:57 - Regent Shanghai: https://www.ihg.com/regent/hotels/us/en/shanghai/shasd/hoteldetail  02:02 - IHG: https://www.ihgplc.com/en  11:40 - Six Senses: https://www.sixsenses.com/en  11:44 - Intercontinental: https://www.ihgplc.com/en/our-brands/intercontinental  11:46 - Kimpton Hotels: https://www.ihg.com/kimptonhotels/hotels/us/en/reservation  11:48 - Vignette Hotels: https://www.ihg.com/vignettecollection/hotels/us/en/reservation  12:53 - Carlton Cannes: https://carltoncannes.com/en/  13:00 - Cannes Film Festival: https://www.festival-cannes.com/en/ 38:06 - Regent Hong Kong: https://hongkong.regenthotels.com/  38:12 - Regent Phu Quoc: https://phuquoc.regenthotels.com/  43:22 - Minnesota Vikings: https://www.vikings.com/  43:45 - Four Seasons DC: https://www.fourseasons.com/washington/  43:51 - Mark Bromley: https://www.linkedin.com/in/marcbromley/  43:57 - Stan Bromley 44:32 - Four Seasons San Francisco: https://www.fourseasons.com/sanfrancisco/  Ways to Tune In:  Spotify: https://open.spotify.com/show/0A2XOJvb6mGqEPYJ5bilPX Apple Podcasts: https://podcasts.apple.com/us/podcast/defining-hospitality-podcast/id1573596386 Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZGVmaW5pbmdob3NwaXRhbGl0eS5saXZlL2ZlZWQueG1s Amazon Music: ​​https://music.amazon.com/podcasts/8c904932-90fa-41c3-813e-1cb8f3c42419

Michael Pace is the general manager of the iconic InterContinental Mark Hopkins Hotel in San Francisco. In this episode, you'll learn how he thinks about both understanding the history and culture of a hospitality business - and then how to develop it further.Follow Michael on LinkedInLearn more about the InterContinental Mark HopkinsListen to our other episodes with Michael:Engaging The Next Generation of Hospitality TalentFrom Porsches to Bee Colonies: Partnerships for Sustainability and FunEarth Day special with Michael Pace: Creating "EarthCare" at Kimpton Hotels (and lessons in scaling sustainability)What did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

This is one of my favourite podcast conversations .  My guest is Alica Dara who is a nationally recognized speech and presentation coach who helps women (and men) CEO's, Global VPs, and Executive Directors find their Power Voice and use it to excel in their life and careers. She is also the founder and editor in chief of Womancake Magazine which delivers slices of wisdom along wildly inspiring essays, interviews, articles, visual art, and poetry by women over age 40.  This episode is about the importance of finding our voice in midlife to speak our truth as key to living our authentic next chapter.  We delve into how many of us in our generation were taught to silence our voices to “play nice” and how that has kept us disconnected from not only our voices but ourselves.   We also talk about power of the collective of midlife womens voices to challenge ageism, sexism and the patriarchy.  This is a lively conversation that we are both obviously very passionate about. ------ Alicia Dara is a nationally recognized speech and presentation coach. She has helped thousands of people including CEO's, Global VPs, and Executive Directors find their Power Voice and put it to work. Her most popular group training is "Power Voice for Career Women", which helps women strengthen their voices, clarify their messaging, and push back against workplace sexism. Corporate clients include Microsoft, Amazon, Kimpton Hotels, Planned Parenthood, and Columbia Bank. Private clients include the National Women's Political Caucus and the Female Founders Alliance. In 2023 Alicia became the Founder and Editor in Chief of Womancake Magazine.   https://www.aliciadara.com/ https://www.womancake.com/ https://www.linkedin.com/in/aliciadara/  

In this episode, Steve is joined by Juan Webster. Juan is currently the General Manager and Corporate Director of Social Impact at the Montage International. His background in hospitality includes General Manager of Kimpton Hotels and Restaurants, General Manager at Crescent Hotels and Resorts, General Manager at Baltimore Harbor Hotels, just to name a few. Juan dives into how he found his way into the hospitality industry, the importance of social impact in hospitality, and his passion for giving Baltimore visitors the best experience during their stay. RealTime Reservation Offer This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more. To learn more check them out here! Learn more about your ad choices. Visit megaphone.fm/adchoices

Michael Pace is the General Manager of the InterContinental Mark Hopkins, and in this episode, shares the story of how he co-created the "EarthCare" initiative at Kimpton Hotels earlier in his career - which quickly became one of the leading environmental programs in the hospitality industry. Michael shares how they got started, what the program included, how they scaled it, and how to make the business case for sustainability. What did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Marlon Smith is the general manager of the new Hotel Enso from Kimpton Hotels in San Francisco. In this episode, he talks about the opportunity we have to represent our cities and neighborhoods, what exceptional hospitality looks like, and how to hire people to provide great hospitality.Follow Marlon on LinkedInLearn more about Hotel EnsoWhat did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Damon Lawrence started his career in hospitality as a front desk agent for the Donovan House, a Kimpton Hotel in Washington DC, before working at Ritz-Carlton, IHG, and Dusit International. After working in these roles, Damon started his own hotel development group, Homage Hospitality, as well as Unflagged Academy, a mentorship platform for the next generation of hospitality leaders. Damon sees a lot of opportunities for creativity in independent hospitality today, and explains why in today's episode.Follow Damon on LinkedIn Homage HospitalityUnflagged AcademyWhat did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Damon Lawrence started his career in hospitality as a front desk agent for the Donovan House, a Kimpton Hotel in Washington DC, before working at Ritz-Carlton, IHG, and Dusit International. After working in these roles, Damon started his own hotel development group, Homage Hospitality, as well as Unflagged Academy, a mentorship platform for the next generation of hospitality leaders. Damon believes the greatest barrier to entrepreneurship and hospitality is access to information, and that creating amazing hospitality experiences requires diverse perspectives. Today, he explains how he's breaking down barriers and providing access to information to help others. Follow Damon on LinkedIn Homage HospitalityUnflagged AcademyWhat did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Damon Lawrence started his career in hospitality as a front desk agent for the Donovan House, a Kimpton Hotel in Washington DC, before working at Ritz-Carlton, IHG, and Dusit International. After working in these roles, Damon started his own hotel development group, Homage Hospitality, as well as Unflagged Academy, a mentorship platform for the next generation of hospitality leaders. Today, he shares what we might do to make working in hospitality more attractive to more people.Follow Damon on LinkedIn Homage HospitalityUnflagged AcademyWhat did you think about this episode? Join the Hospitality Daily community on LinkedIn and share your thoughts. If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about. Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Dan Ryan has been in the hospitality industry for over 20 years. He's furnished thousands of hotel guestrooms, from the Kimpton Hotels to the Canopy Hotels and the Ritz Calrtons or Four Seasons Hotels worldwide. Dan's true passion is to help people on their journeys. His way of helping is by being the pride founder and host of the podcast called “Defining Hospitality,” where they talk about hospitality trends with industry leaders.

Niki Leondakis is the Chief Executive Officer of CorePower Yoga, one of the largest yoga studios in the world with more than 200 studios. Throughout her career, Niki has worked to build and lead diverse and customer-centric teams. She has more than 30 years of experience building lifestyle brands and creating award-winning workplace cultures including Equinox Fitness Club, Two Roads Hospitality, and Kimpton Hotels. To Dine For is part of the Adweek Podcast NetworkOfficial Website: ToDineForTV.comFacebook: Facebook.com/ToDineForTVInstagram: @ToDineForTVTwitter: @KateSullivanTVEmail: ToDineForTV@gmail.com Thank You to our Sponsors!MastercardAmerican National InsuranceTerlato Wine Group Follow Our Guest:Official Website: CorePowerYoga.comTwitter: @Niki_LeondakisLinkedIn: Niki LeondakisInstagram: @Niki_Leondakis Hosted on Acast. See acast.com/privacy for more information.

On this episode of the Modern Travel Agent podcast, I cover some of the latest and most relevant travel news from the past few weeks which includes: -Record numbers of arrivals in the Dominican Republic. -Some temporary and more long-term closures and renovations due to Hurricane Fiona. -The removal of Covid testing in some major Caribbean Islands. -A delayed opening for a brand new resort in Playa del Carmen. -A pilot program for online passport renewal in the US. -Two different strategic partnerships between some of the biggest hotel brands in the industry. -And new leadership at the top of Apple Leisure Group. This episode is brought to you by our partnership with the Dominican Republic Ministry of Tourism. Visit https://www.godominicanrepublic.com to learn more about this beautiful destination. Record Arrivals in the Dominican Republic https://www.unwto.org/news/dominican-republic-among-unwto-members-reporting-strong-tourism-rebound https://www.instagram.com/p/CjTLUmdrpDk/ Stay up-to-date on the Dominican Republic https://www.instagram.com/davidcolladom/ https://www.instagram.com/godomrep/ https://www.godominicanrepublic.com/ Playa Resorts & Hotels Reopening Dates for Resorts in the Dominican Republic Impacted by Hurricane Fiona https://www.playaresorts.com/storm-policy Removal of Covid-19 related Entry requirements for Anguilla https://ivisitanguilla.com/ Removal of Covid-19 related Entry requirements for Bahamas https://www.bahamas.com/travelupdates Covid Entry Rules for the Caribbean https://www.travelweekly.com/Caribbean-Travel/Caribbean-readies-for-a-wave-of-reopenings Secrets Impression Moxché delayed Opening December 1, 2022 https://www.amrcollection.com/en/resorts-hotels/secrets/mexico-impression/impression-moxche/ For any additional inquiries, please contact Daniel Mellado, Director of Sales for Secrets Impression Moxché, at dmellado@secretsresorts.com. US State Department Pilot Program for Online Passport Renewal https://travel.state.gov/content/travel/en/passports/have-passport/renew-online.html https://www.usatoday.com/story/travel/2022/09/16/renew-passport-online/10399847002/ IHG Hotels & Resorts, Sunset World (owner), and Playa Hotels & Resorts (operator) announce a new endeavor for the boutique brand Kimpton Hotels & Restaurants with the signing of Kimpton's first all-inclusive resort. https://www.playaresorts.com/press-releases/kimpton-partnership Wyndham Hotels & Resorts and Palladium Hotel Group Sign Strategic Alliance to Expand Registry Collection Hotels with 14 All-Inclusive Resorts https://www.prnewswire.com/news-releases/wyndham-hotels--resorts-and-palladium-hotel-group-sign-strategic-alliance-to-expand-registry-collection-hotels-with-14-all-inclusive-resorts-301590791.html Hyatt CEO Mark Hoplamazian assumes leadership of ALG as former Apple Leisure Group president and CEO Alejandro Reynal leaves company https://www.travelweekly.com/Travel-News/Hotel-News/Hyatt-CEO-assume-leadership-Apple-Leisure-Group

Niki Leondakis' original interview was Episode 19, which aired September 22, 2022. She shared best practices in creating a truly inclusive, psychologically safe healthy culture everywhere she goes. Join me as I unpack a particular theme in the conversation: Belonging and how to build it. *NOTE: the book Niki mentions in the original episode is Rosalyn Taylor O'Neale,  “7 Key 2 Success: Unlocking the Passion for Diversity”More about Niki Leondakis:Niki Leondakis is Chief Executive Officer at CorePower yoga, the largest yoga studio brand in the United States with over 200 studios. Throughout her career, Niki has worked to build and lead diverse and customer-centric teams in the hospitality and boutique fitness industries. She has more than 30 years of experience building lifestyle brands and creating award-winning workplace cultures that are driven by innovation and customer loyalty.before joining CorePower Yoga, Niki served as CEO of multiple companies including The Wolff Company, a real estate private equity firm, Equinox Fitness Clubs, as well as Two Roads Hospitality (sold to Hyatt Hotels) and Commune Hotels & Resorts.  Before Commune, she was President and Chief Operating Officer of Kimpton Hotels and Restaurants.Niki has received numerous industry awards and has been named one of the “100 Most Influential Women” by the San Francisco Business Times annually since 2002. A long-time passion, she also serves on the Board of Directors for Dress for Success, an international not-for-profit organization that empowers women to achieve economic independence by providing a network of support, professional attire, and the development tools to help women thrive in work and in life.In her free time, Niki enjoys traveling and is an avid yoga practitioner, hiker, and runner.

Welcome back to break*through! In yet another exclusive complimentary episode, we're beyond excited to bring you another session from our new series under THE IDEALISTS. roster.In today's session, you'll get to hear Marilyn's breakthrough. Marilyn is a seasoned character actress and writer for stage and screen known for her rich, grounded portrayals of Latin women. A graduate of NYU's prestigious acting program, Marilyn is transitioning from a number of successful supporting roles working alongside iconic performers Morgan Freeman, Jane Lynch, and Parker Posey to a larger role on the Tyler Perry show All the Queen's Men. It's a huge shift in how she presents herself in meetings, on set, and even in her own self-talk—one that's leaving her feeling anxious and intimidated as she now tries to navigate stepping into more complex leading roles.Marilyn is working with one of our phenomenally energetic coaches Alicia Dara. Alicia is a nationally recognized speech and presentation coach who has helped thousands of people including CEOs, Global VPs, Executive Directors, and Presidential candidates find their Power Voice, and put it to work. Her clients include Microsoft, Amazon, Kimpton Hotels, Planned Parenthood, The National Women's Political Caucus, Facebook, Merrill Lynch, and Twitter. Her most popular course helps women strengthen their voices and clarify their personal messaging—exactly what Marilyn needs right now on her journey to becoming a leading actress.In this episode:- Alicia leads off by working with Marilyn on her “Personal Power Pitch”—a living document for that defines her superpower and provides a north star for how Marilyn wants to be perceived when walking into a room.- Next, Alicia dives deeper into the four pillars of public speaking: pacing, volume, enunciation, and clarity, and together she and Marilyn rehearse and refine Marilyn's personal power pitch and set a practice schedule.- Alicia then relates a piece of critical wisdom about how Marilyn can redirect unwanted attention or flirtation when it comes to people's reception of her appearance and how to kindly refocus the conversation back on the project without creating undue conflict.- Lastly, Alicia advises Marilyn on how to discern and read the room and modulate how much of her story she shares. There are some projects where her heritage and journey will be valuable and other times where she's going to feel the need to protect that story and redirect the conversation. She has full permission to set her boundaries as she sees fit.--- Send in a voice message: https://anchor.fm/theidealists/messageSupport this podcast: https://anchor.fm/theidealists/support

Niki Leondakis is a tireless champion for empowering women and moving the needle on DEIB in every place she works. I had the pleasure of working with her in NY where she was the CEO of a Fortune 500 company. One of her many big impacts was galvanizing the core value of mutual respect and women's empowerment within the organization. She is a force of nature and consistently raises the level of discourse, consciousness and opportunity for women around her.   In this episode, Niki reveals specific  proven strategies and practices that are indispensable for any leader who wants to be effective in creating a culture fairness and equity. Sharpen your pencils, you're going to want to take notes.*NOTE: the book Niki mentions is Rosalyn Taylor O'Neale,  “7 Key 2 Success: Unlocking the Passion for Diversity”More about Niki Leondakis: Niki Leondakis is Chief Executive Officer at CorePower yoga, the largest yoga studio brand in the United States with over 200 studios. Throughout her career, Niki has worked to build and lead diverse and customer-centric teams in the hospitality and boutique fitness industries. She has more than 30 years of experience building lifestyle brands and creating award-winning workplace cultures that are driven by innovation and customer loyalty.before joining CorePower Yoga, Niki served as CEO of multiple companies including The Wolff Company, a real estate private equity firm, Equinox Fitness Clubs, as well as Two Roads Hospitality (sold to Hyatt Hotels) and Commune Hotels & Resorts.  Before Commune, she was President and Chief Operating Officer of Kimpton Hotels and Restaurants.Niki has received numerous industry awards and has been named one of the “100 Most Influential Women” by the San Francisco Business Times annually since 2002. A long-time passion, she also serves on the Board of Directors for Dress for Success, an international not-for-profit organization that empowers women to achieve economic independence by providing a network of support, professional attire, and the development tools to help women thrive in work and in life.In her free time, Niki enjoys traveling and is an avid yoga practitioner, hiker, and runner.

On this episode of the Impact Real Estate Podcast presented by Jackson Lucas Executive Search, we talk with Tiffany Cooper, the Head of Development at Kimpton Hotels & Restaurants. She guides us through her "accidental" journey in hotel real estate and how she went from wanting to be a rock 'n roll reporter for Rolling Stone, to sending a fax that would be the catalyst for a successful career in real estate. Apple Podcasts: https://apple.co/3I3nkG9Spotify: https://spoti.fi/35ZJGLTWeb: https://www.jacksonlucas.com/podcast/tiffany-cooperEPISODE NOTES:02:30 - Disrupter in the hotel space 07:48 - The great distress10:26 - Market-to-market proposition 12:20 - Work from ... hotel14:26 - Hunter-gatherer 16:57 - Very opportunistic 20:07 - Rock and roll reporter for Rolling Stone25:02 - Foundation in operations 26:15 - Understanding of hotel operation 29:04 - 5-year trends 30:39 - The Hot Seat presented by KK Reset

This Episode features the inspiring story of Donna Lee, trauma survivor, entrepreneur and inventor. By day, Donna works in transportation systems management for MassDOT. But in her free time, she began building a yoga-mat business that has gained national attention from celebrities.Donna considers herself more of a problem solver than an inventor.  So when she wanted a sustainable, machine washable yoga mat instead of the ones at the gym which never felt clean enough and were environmentally unfriendly…she found a solution. Create one.At 58 years old, Donna launched her company, Remember You Only Live Once LLC (R-Yolo), after taking an online manifesting class with Gabrielle Bernstein. Two years later, she was invited to a pre-Academy Awards party, where she presented her yoga mat to  Viola Davis and other celebrities as part of their luxury swag bag. She has since been included GBK Brand Bar's Gift Guide for the Traveler in GQ, on Chronicle, WCVB Channel 5 in Massachusetts and now on Warrior's Day Off. Listen to learn more about R-YOLO and Donna Lee. “Remember, You Only Live Once.”

Travel advisors are finally busy again — the good kind of busy, not the cancel-rebook-cancel-rebook cycle they've been stuck in for the past two-plus years. But many of them are too busy, and it's taking its toll. Burnout is now a real problem in the travel agency community. That's why we've invited Laura Magnuson, a licensed therapist and vice president of clinical engagement at Talkspace, to join us on this episode of Trade Secrets. We discuss how to avoid workplace burnout, how to balance work and life when work is just so busy, and more. This is our season two finale! We'll be re-releasing some of our older episodes in August and September so you can take a look back on topics we've already covered. Please keep in touch with your questions and ideas in the meantime! Then, in October, we'll be back with all new episodes of Trade Secrets. We'll release a trailer with our season three premiere date as it draws closer. Thanks for listening! In this episode: 0:55 - A quick note about the end of Trade Secrets' second season, and season three 2:42 - Meet our guest, Talkspace's Laura Magnuson 4:38 - How can travel advisors manage the level of stress they're currently facing in their professional lives? 9:00 - A lot of travel advisors are one-person businesses and might not have the benefits of a traditional 9-5 job. If you work from home and own your own business, how do you keep work boundaries from bleeding into your personal life when your personal life is all around you? 11:57 - How can you best manage stress in the moment, during the workday? 15:22 - What are the signs that you should seek outside help from a therapist? 18:340 - Travel advisor Antoine Wilson is feeling burned out. As a serial entrepreneur, his mentality is always “go, go, go.” He asks, how does he combat that mentality and relax a bit? 21:18 - Listener Heidi Creed has noticed something among her agency's clients: they're nervous about traveling, and asking their advisors way too many questions. She wonders how they can set boundaries with clients, while still offering a high level of service. 23:35 - Using your out-of-office reply to your advantage 24:21 - On Talkspace's relationship with Kimpton Hotels 25:12 - Metherlyn Rondon is a travel advisor but also trained as a counselor. She offers some advice, including getting outside and getting some sun, and checking in with yourself and reminding yourself why you're a travel advisor. 29:58 - Laura, Emma and Jamie offer some of their favorite resources (linked below) Further resources: Talkspace on the web, Facebook, Twitter and Instagram Workplace stress resources from Talkspace Talkspace's partnership with Kimpton Hotels & Restaurants From TravelAge West: Most travel advisors are facing burnout Brené Brown Esther Perel's Where should we begin? podcast Danny Lavery's Big Mood, Little Mood podcast Laurie Santos' The Happiness Lab podcast Need advice? Call our hotline and leave a message: 201-902-2098 Email us: tradesecrets@travelweekly.com   Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license   See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.

In this episode, Brian is joined by Tiffany Cooper, Senior Vice President, Development – Americas at Kimpton Hotels & Restaurants. Tiffany accidentally finds herself in the hotel business as a young lady fresh out of school and then proceeds on a great journey to return to her first company in a senior leadership role. Listen in to see who Tiffany thanks for helping her along the way,

Alicia Dara is an amazing woman who shared multiple pearls of wisdom with our listeners about how to find your voice, how to become the protagonist in your own story, and even how to truly connect with one's emotions to fully enjoy classical music! She is a nationally recognized speech and presentation coach based in Seattle. She has helped thousands of people including CEO's, Global VPs, Executive Directors and Presidential candidates break through blocks, find their Power Voice, and put it to work. "What we allow is what we encourage," she shares, in describing how she helps women learn how to set appropriate boundaries in the workplace. Her most popular group training is "Power Voice for Career Women," which helps women strengthen their voices, clarify their messaging and push back against workplace sexism. Corporate clients include Microsoft (where she is a vendor), Amazon, Kimpton Hotels, Planned Parenthood, The Riveter and Carhartt. Private clients include the National Women's Political Caucus, the Female Founders Alliance, and members of Facebook, Merrill Lynch, Seattle Trade Commission, Windermere and Twitter. Alicia is currently working on her first book about strengthening women's voices in the workplace. Learn more about Alicia's work and access her fantastically helpful resources, which include YouTube instructional videos about how to be a better public speaker, at www.aliciadara.com. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/maria-leonard-olsen/support

This is Derek Miller Speaking on Business. Utah's travel and tourism industry is a key part of Utah, contributing over 100,000 jobs and more than $7 billion to our state's economy. Jeff Olpin, the General Manager at Kimpton Hotel Monaco Salt Lake City discusses how they've fared and their future expectations. JEFF OLPIN As statewide hotel occupancy dropped to 26 percent in 2020, it's safe to say that the pandemic has turned the hospitality industry on its head. And while the Kimpton Hotel Monaco Salt Lake City has struggled like many others throughout the pandemic, we are turning a corner as we're seeing an increase in travel this year from both transient and business-related guests. At the introduction of the vaccine and as COVID restrictions ease, people are feeling more confidence in travel. Additionally, as businesses return to their offices, we expect the numbers for business-related guests to continue to grow. After nearly two years of being cooped up, our guests are ready to forego virtual gatherings and celebrate in-person. As part of that trend, we recently hosted a wedding where the couple had delayed their celebration for two years, an indication of the return to normal life. As theaters in our city are bringing entertainment back, we're seeing that our guests want to make a night of it — by dining at our restaurant, Bambara, heading out to the shows like Riverdance, and then returning to the hotel for a stay downtown. If you're looking for a night out on the town, please consider staying with us at the Kimpton Hotel Monaco in Salt Lake City and dining at Bambara. DEREK MILLER Before the pandemic, Utah's thriving travel and tourism industry was breaking visitation records. As the virus becomes more manageable, we expect Utah's travel and tourism industry to rebound substantially this year, adding jobs and revenue to our state's economy. I'm Derek Miller with the Salt Chamber, Chamber, Speaking on Business. Originally Aired: March 10, 2022

This ultra modern five star hotel in the heart of Bangkok represents the future of luxury hotels in many ways. It is the flagship property for Kimpton Hotels in South East Asia. The Kimpton Maa-Lai has branded itself as a luxury, locally minded hotel which sums up many features of this property which you don't see in more traditional hotels. There is unpretentious service, affordable food and drinks, an open door policy for pets to stay free, WFH options within the rooms and suites as well as outside the rooms. A free social hour (free wine, cocktails and snacks) for in-house guests is a way for guests to connect with each other and the staff, and there are options to rent rooms by the day or even half day for WFH and instagrammable locations all over the property. The hotel is located in the middle of a gorgeous man made park, which creates a relaxing, calming environment right in the middle of Phloen Chit, one of Bangkok's most upmarket areas. For more luxury travel insights, go to: https://renaesworld.com.au Listen on: Spotify: https://open.spotify.com/show/7kciRY8... Apple Podcasts: https://podcasts.apple.com/us/podcast... Follow our socials: Instagram: https://www.instagram.com/renaesworld... Website: https://renaesworld.com.au/ Facebook: https://www.facebook.com/renaesworldaus/

Happy Hump Day Friends! My next guest is a total boss babe! She is a powerhouse. Please welcome PREMIERE guest Linda Basso! For 20 years Linda created brands and campaigns for Kimpton Hotels & Restaurants, Jamba Juice, Disney, and many small businesses. She is a recipient of silver ADDY award for her brand work and has helped clients land placements in publications such as The Wall Street Journal, Time magazine, and the front cover of Wired. She now supports entrepreneurs to grow their business, increase their revenue and deepen their contribution by guiding them to find their authentic voice & path in marketing. She is the author of The Authentic Marketer: The Real Girl's Guide to Know Your Worth, Get More Clients & Grow a Business that Genuinely Fits Your Lifestyle. To follow, contact or support Linda, head to the links below:https://lindabasso.com/https://www.instagram.com/lindabassocoaching/https://www.linkedin.com/in/lindabasso/https://www.facebook.com/LindaBassoCoachingSupport for Label Free Podcast is brought to you by ​MANSCAPED™​, who is the best in men's below-the-waist grooming.  ​MANSCAPED  offers precision-engineered tools for your family jewels. They obsess over their technology developments to provide you the best tools for your grooming experience. MANSCAPED is trusted by over 2 million men worldwide! We have an exclusive offer for my listeners - 20% off + free shipping with the code: LabelFree20 at   https://www.manscaped.com​ As always thank you for the support, to contact me directly follow the link below: https://www.labelfreepodcast.com​ Stay Healthy, Stay Ready- Deanna Marie Kuempel #ad​​ #sponsor​

Happy Hump Day Friends! My next guest is a total boss babe! She is a powerhouse. Please welcome PREMIERE guest Linda Basso! For 20 years Linda created brands and campaigns for Kimpton Hotels & Restaurants, Jamba Juice, Disney, and many small businesses. She is a recipient of silver ADDY award for her brand work and has helped clients land placements in publications such as The Wall Street Journal, Time magazine, and the front cover of Wired. She now supports entrepreneurs to grow their business, increase their revenue and deepen their contribution by guiding them to find their authentic voice & path in marketing. She is the author of The Authentic Marketer: The Real Girl's Guide to Know Your Worth, Get More Clients & Grow a Business that Genuinely Fits Your Lifestyle. To follow, contact or support Linda, head to the links below:https://lindabasso.com/https://www.instagram.com/lindabassocoaching/https://www.linkedin.com/in/lindabasso/https://www.facebook.com/LindaBassoCoachingSupport for Label Free Podcast is brought to you by ​MANSCAPED™​, who is the best in men's below-the-waist grooming.  ​MANSCAPED  offers precision-engineered tools for your family jewels. They obsess over their technology developments to provide you the best tools for your grooming experience. MANSCAPED is trusted by over 2 million men worldwide! We have an exclusive offer for my listeners - 20% off + free shipping with the code: LabelFree20 at   https://www.manscaped.com​ As always thank you for the support, to contact me directly follow the link below: https://www.labelfreepodcast.com​ Stay Healthy, Stay Ready- Deanna Marie Kuempel #ad​​ #sponsor​

Bobby Gonzalez, Director of Concierge Service at Kimpton Hotels & Restaurants, joins Rob Cressy on this episode of Best Year Ever to talk about creating a standard & mindset for excellence, being the change you want to see in the world, and creating what you want to be part of. Schedule your breakthrough session now: https://robcressy.com/coaching/ - Connect with us: Rob Cressy - Instagram: @rob_cressy - LinkedIn: /cressy/ - Twitter: @RobCressy - The Creating Coach: www.RobCressy.com - Sports Content Studio: www.baconsports.com Bobby Gonzalez - Instagram: @conciergecocktail - website: https://www.conciergedrawer.com/ - Best Year Ever is a podcast from Rob Cressy designed to inspire you to create your best year ever. It is for those who want to create growth, thought leadership, and impact in their business & personal life. From building your brand & marketing, to personal development & forward thinking strategies, to improving your mindset and helping others. Because the best way to have the best year ever is to have the best month ever, best week ever, best day ever, best hour ever, best minute ever, and best moment ever. Best Year Ever is a way of thinking and being. One way you can help support the show is by subscribing to Best Year Ever and letting your friends who are into personal development and entrepreneurship know about it. That way we can help them on their journey and grow all of our networks at the same time.

November 2021's Dante's Old South: In this episode, we hear from experts speaking across the earth of art. Please tune in to a great show with the music of Otis Redding and John Coltrane. Our guests include: Charles Jensen (he/him) is the author of the poetry collection Nanopedia and six chapbooks of poems. His third collection, Instructions Between Takeoff and Landing, will be published by the University of Akron Press in 2022. The City of Los Angeles Department of Cultural Affairs designated him a Cultural Trailblazer, and he is the recipient of the Zócalo Poetry Prize, Dorothy Sargent Rosenberg Prize, Frank O'Hara Chapbook Award, and an Artist's Project Grant from the Arizona Commission on the Arts. His poetry has appeared in American Poetry Review, Crab Orchard Review, The Journal, New England Review, and Prairie Schooner, and essays have appeared in 45th Parallel, American Literary Review, and The Florida Review. He hosts The Write Process, a podcast in which one writer tells the story of crafting one work from concept to completion, and with Jovonnie Anaya co-hosts "You Wanna Be on Top?" an episode-by-episode retrospective of America's Next Top Model. He lives in Los Angeles and directs the Writers' Program at UCLA Extension. https://www.charles-jensen.com https://writers.uclaextension.edu Marsha Archer, who was born and raised in London, England, graduated cum laude from Florida A&M University and began her career as a public relations intern with a small, nonprofit agency in Selma, AL. Today, she is the founder and president of M-Squared Public Relations, a boutique public relations firm with offices in Atlanta and Charlotte. The firm specializes in food and beverage, hotels, hospitality, tourism and retail PR, marketing and social media. The firm, founded in 2008, boasts a client roster that includes brands ranging from Wolfgang Puck to Kimpton Hotels and Tom Ford to Four Seasons Hotels and Resorts. https://www.msquaredpr.com/staff/marsha-middleton/ Michael Flohr is a professional fine artist, who resides in San Diego, California. He specializes in contemporary impressionistic oil paintings of street scenes, bar scenes and moments shared among friends. He is motivated by color and the commonality of the human condition. His works depict ordinary moments in extraordinary ways. He holds a BFA degree and is Winner of the Herman Lambert scholarship award bestowed by the New York Society of Illustrators. He has a large following of devoted and treasured collectors. His newest works can be found on Instagram @michaelflohr or @michaelflohr_artistofficial . Please show support for some of our favorite people: Autism Speaks: www.autismspeaks.org Mostly Mutts: www.mostlymutts.org Linden Row Inn: www.lindenrowinn.com The Red Phone Booth: www.redphonebooth.com Office Evolution of Roswell, Georgia - www.officeevolution.com/locations/roswell My books, The Draw of Broken Eyes & Whirling Metaphysics and Athena Departs are available everywhere books are sold. My chapbook, Exiles of Eden, is only available through my website. To find them all, please visit: www.cliffbrooks.com

David is the COO of Humanist Hospitality, a hotel management company born during the pandemic that has been working hard to infuse new thinking into the human connections at the heart of the hotel industry. Their goal from the start was to flip the status quo on the employee lifecycle, bringing in meaningful benefits, training and development opportunities to aid those workers who helped the company survive the pandemic and to entice those who either left or are thinking about a career in the industry. This is a discussion happening all over but I wanted to dive deeper than just talking about higher pay and signing bonuses. We're all trying to figure out what the next version of a hospitality career looks like but in spite of all the unknown, you can bet that putting more emphasis on employee relations is what the winning companies will be doing. About DavidAs COO of Humanist Hospitality, David Martin provides leadership and strategic vision through operational, managerial and administrative procedures. Martin has enjoyed a versatile career of thirty years in hospitality, in which the past eleven years were spent in a President or COO role. His portfolio comprises several types of hospitality organizations from four star boutique hotels with Kimpton Hotels to receiverships/lender owned assets with Prism Hotels & Resorts. With a record of strategic leadership, he has been the driving force behind innovative processes to optimize productivity and create sustained growth. LinksWebsite: https://www.humanisthospitality.com/ (www.humanisthospitality.com)  Facebook: https://www.facebook.com/humanisthospitality/ (@humanisthospitality) Instagram: https://www.instagram.com/humanisthospitality/ (@humanisthospitality)

How do you differentiate one hotel brand in such an ultra-competitive industry? By focusing on authentic, heartfelt ideas and initiatives that go way beyond anything your guests ever expect. This is just one of the insights I learned last year when I chatted with Shirley King who has over 25 years driving engagement and loyalty for Kimpton Hotels and IHG both at home in the USA and internationally. Listen to hear how her instinctive loyalty mindset helped her create some of the industry's most iconic programs, as well as some of the ideas she was thinking through for the future to create even greater loyalty in a post-pandemic world. Show Notes: 1) Let's Talk Loyalty Episode #47 - Shirley King IHG Rewards Club

In the past year, many educators have been facing a tough time. Issues that have traditionally been left out of conversations continue to be an elephant in almost every educator's room. I am talking about diversity, equity, and inclusion (DEI) among students as well as teachers on all levels; an issue often exacerbated by external pressures from parents and experts! Many believe the pressures of COVID-19 to be over but educators are feeling the different results on a daily basis.Fortunately, I have a friend who introduced me to someone who has worked tirelessly for DEI her whole life: Simma Lieberman. Simma is internationally known as "The Inclusionist," because she creates inclusive workplaces where employees love doing their best work and promoting equity among organizations.She is a DEI educator and author who has been working in the field for over 30 years. Her work has focused on promoting DEI in Fortune 500 companies, including Applied Materials, Intel, Diageo, Kimpton Hotels & Restaurants, and Boeing. An expert in reducing racial tension in organizations and communities, Simma founded her own consulting firm that works with organizations on racial equity initiatives.She is a member of the editorial board for two diversity think tanks and the former chairperson and co-founder of San Francisco's regional chapter of Out & Equal as well as being inducted into their hall of fame. Simma's articles have appeared in The Wall Street Journal, The New York Times, and Fast Company.In this episode of the Flipboard EDU Podcast, we speak to Simma about how her work is going after the George Floyd murder and how diversity can affect classroom dynamics. We discuss why it's important for educators to be aware of their own biases; what strategies educators can use to help students understand other cultures better; and how to foster understanding between different groups at schools such as LGBTQ+ students or other marginalized groups.Podcast Planner for Students and Teachers Flipboard EDU Magazine Flipboard Educators Blog Flipboard EDU Podcast Website Copyright Chillhop Music - https://chll.to/b9bb917bCopyright Chillhop Music - https://chll.to/6cd0b356Copyright Chillhop Music - https://chll.to/fae889b3https://uppbeat.io/t/sensho/double-takeLicense code: ZQLKLMU6EZ4EZUVMhttps://uppbeat.io/t/ra/take-actionLicense code: 9OMFXRUMARMT10IPMusic from Uppbeat (free for Creators!):https://uppbeat.io/t/pryces/music-isLicense code: WO9N7QDIM5PFELOFSupport the show (https://www.patreon.com/FlipEDU?fan_landing=true)

After spending much of 2020 away from others, Americans are eager to continue traveling through the holiday season. What travel trends should marketers expect to see through the end of 2021 and beyond? Gaia and Andreah spoke with Stacy Campbell from Kimpton Hotels and Merkle's Vanessa Cooper and Alissa Lisi to discuss important digital marketing considerations for travel brands in Q4. In this episode, you'll learn: • Where travelers are going for leisure trips • What travel options are top-of-mind for consumers • How COVID-19 is impacting customers' approaches to bookings • The differences in trips across segments within business travel Resources: • Blog: The Travel Industry's Reemergence (https://www.merkleinc.com/blog/entering-spotlight-travel-industrys-reemergence-and-how-marketers-can-capitalize) • Podcast: Travel Trends on the Road to Recovery (https://www.merkleinc.com/thought-leadership/podcasts/digital-marketing-musings/travel-marketing-new-normal-whats-trending)

Kimpton St Honoré Paris débuts in one of Paris' most sought-after neighbourhoods #KimptonHotels #KimptonStHonoreParis #IHGhotels #SamaritainedeLuxe #MontecitoRestaurant #HumbertandPoyet #Sequoia #CharlesZana #ChristopheLaure #hotelsinParis #hozpitality https://www.hozpitality.com/ihghotels/read-article/5615_kimpton-hotels-amp-restaurants-brings-its-heartfelt-luxury-to-the-city-of-light.html

Are you building a business but not sure how to scale it further? Have you heard all this talk about being authentic but don't yet understand how this can grow your business? Would you like to be more authentic to build a loyal following and even better clients? Well then you're probably wondering if there is a way to bring your authentic self while still making an even better impact for your company. Well, no worries. I got a Gal who is all about authenticity and she'll show you how this can totally transform your business. You'll discover: ~How authenticity can help you land your ideal clients and more of em! ~How authenticity can eliminate doubt in yourself and draw people to your brand ~Why you might be failing to build your business because you're not transparent and your almost clients can tell! Author, speaker and business coach, Linda Basso supports purpose-driven entrepreneurs with the idea that to grow your business, you must grow into more of yourself. Before coaching, Linda worked on dozens of brands and hundreds of marketing campaigns for companies such as Kimpton Hotels & Restaurants, Jamba Juice, Xerox, and many small businesses. She is a recipient of a silver ADDY award for her brand work and has helped clients land placements such as The Wall Street Journal, Time, and the front cover of Wired Magazine. She now supports small business owners in figuring out their next big step in their business by guiding them to find their authenticity and make choices that fit. She is the author of The Authentic Marketer: The Real Girl's Guide To Know Your Worth, Get More Clients & Grow A Business That Genuinely Fits Your Lifestyle available on Barnes & Noble or Amazon.

What You Will Learn: How Gretchen's experiences working with PR firms all around gave her a clear client-side perspective that has informed how she runs Prim + Co How Gretchen spent six years building her organization toward seven figures, and how the toughest transition was focusing on working on, not in, the business Why Gretchen grew her team with intentionality, and why she chose to focus on bringing in high-level talent by paying them more than she was paying herself What important roles Gretchen needed to fill with talented employees to further the growth of Prim + Co How Gretchen created an intentional hiring process that puts the right people in the right roles and gives them a sense of ownership Why gratitude is a core leadership skill for Gretchen, and why she runs the business as a “coach” to a team rather than as a typical business How work-from-home during the pandemic has impacted Prim + Co, and why Gretchen lays down her expectations up front in the hiring process How Prim + Co creates organic media coverage for their clients that raises their profile and increases public awareness and credibility Why PR is a fantastic companion for digital marketing but doesn't replace marketing campaigns How Prim + Co helps their clients get into thought leadership and create relationships and “newsworthy opportunities” that can help further the growth of their business About Gretchen TeBockhorst: Gretchen TeBockhorst is an award-winning public relations and marketing communications expert. A recognized and respected leader in the hospitality and lifestyle industries, Gretchen's previous experience includes managing the in-house public relations and marketing for Adams Golf, 7-Up Group and Richard Sandoval Hospitality. During her time at Richard Sandoval Hospitality, she took the 45-unit international restaurant group to new heights by formulating brand strategies, launching a retail line, releasing the New Latin Flavors cookbook, and securing Chef Richard Sandoval as the face of Nestles Abuelita Chocolate. Her media relations efforts secured national attention from a variety of outlets including The Wall Street Journal, Food and Wine Magazine, Foodnetwork.com, TODAY, CBS This Morning, and Travel + Leisure, among others. Since launching Prim + Co, Gretchen has catapulted it into an award-winning PR firm with renowned clients such as SoulCycle, Floyd's 99 Barbershops, Kimpton Hotels, Visit Anaheim, and Sweetgreen. Over the past few years, Prim has been recognized as one of the Best PR Firms in Denver by Expertise.com and was included in ColoradoBiz Magazine's “Best of Colorado” issue for three years running. In 2020, Gretchen was awarded Public Relations Society of America's “PR Person of the Year.” Most impressively, Gretchen continually makes it a priority to give back. Her agency provides pro-bono work for St. Jude Children's Research Hospital – Rocky Mountain Region, and Gretchen personally serves as the communications manager for nonprofit Les Dames de Escoffier Colorado. PR aside, Gretchen's true talent lies in the recruitment and establishment of a team that genuinely matches the caliber and service standards of her clientele. She feels incredibly fortunate to work beside such impressive women. Resources: Website: https://primtheagency.com/ LinkedIn: www.linkedin.com/in/gretchen-tebockhorst/ LinkedIn: www.linkedin.com/company/prim-communications Facebook: www.facebook.com/PrimTheAgency Twitter: @PrimTheAgency Additional Resources: Elite Business Health Assessment: https://growwithelite.com/health Email: info@GrowWithElite.com Website: https://growwithelite.com/

In this episode, we talk about the challenges that LGBTQ+ people in America face working in the hospitality industry and their ideas on what we can do to be better hospitality leaders. Jason OleaCorporate Director of Information Technology | ARRIVE & Paligroup A Hotelier with a focus on using technology to drive the guest experienceStarting his career as a Bellmen for a small family run hotel, Jason started his hospitality career as an operator first, working for Best Western, Hampton Inn, Kimpton Hotels, The Houstonian, and then ARRIVE. His passion has always been a focus on the art of hospitality, but quickly was recognized for his skill in technology and transferred to the IT department where he grew those skills. Jason currently resides in Houston, Texas but is a Utahan by birth and a Californian at heart. Being very outgoing, he champions the phrase "He's not your typical IT guy" with pride, making all who encounter him professionally and personally feel welcomed and cared for.Connect:linkedin.com/in/jasonoleaIG @05joleafacebook.com/jason.olea.7Christopher HenryCo-Founder and CEO | Majestic HospitalityMr. Henry was admitted to the International Society of Hospitality Consultants (ISHC) in late 2017 as their youngest ever inductee. For the past five years, he has been a member of the Latino Hotel Association's Board of Directors. Christopher is also an active member of the American Hotel & Lodging Association (AHLA) and the Asian American Hotel Owners Association (AAHOA). In response to COVID's impact on travel/tourism and the nationwide social upheaval in 2020, Christopher co-founded a new association, “NextGen in Lodging,” to engage and promote the ideas of up-and-coming hoteliers to produce an industrial paradigm shift. Mr. Henry served a five-year term on the advisory board of Belmont High School (LAUSD) and is a three-time distinguished guest lecturer at Pepperdine University's Graziadio Business School. On a personal level, as a member of the LGBTQ+ community, Christopher also frequently advocates for workplace diversity and inclusion. Christopher studied at the California School of Culinary Arts, American University in London - Richmond Hill, and earned his Bachelor of Science degree (Magna Cum Laude) in Hotel and Lodging Management at Johnson & Wales University. Connect:IG: @cmhenry1987 website: majestic-hospitality.comWe advocate for regenerative hospitality. Learn more about PRESHIFT at linktr.ee/wearepreshiftUse the code: PRESHIFT to get 5% off nRhythm's Regenerative education:https://www.nrhythm.co/regenerative-fitness-challengehttps://www.nrhythm.co/onlinecourse_foundationshttps://www.nrhythm.co/regenerative-design-lab

In this episode I chat with the East Coast Manager of Trade Education and Mixology for Patrón Spirits, Steph Teslar about working for a multi-national corporation, the changes that can be more easily made when you work for a larger company, and what it's been like working from home. With over 18 years of experience in the world of bartending and restaurant/bar management, including overseeing several outlets as Bar Ambassador and Beverage Manager for Kimpton Hotels in the Southwest, Steph moved to Miami 3 years ago to take on her current role with Patrón. Steph is a fixture on the national cocktail and bartender engagement circuit, having been involved as an educator and contributor for numerous platforms at the industry's top events. When she isn't working you can find her listening to her vinyl collection, riding bikes, and hanging out with her dog Woody.

Amy Troutmiller, founder and CEO of Common Fuel Consulting, is a career beverage professional with experience spanning 25 years and multiple facets of the wine industry. She began her career in hotels and restaurants, working up to operations management and senior director roles with chef Eric Ripert, Kimpton Hotels and The Read more... The post Wine Women – Amy Troutmiller, Common Fuel Consulting appeared first on Radio Misfits.

The Importance of Professional Development and MentorshipIn this episode, herdacious host Lorelei chats with Telesa Via about the effects of authentic mentorship and how prioritizing your own professional development will lead to greater career success. With the countless trailblazing women in the workforce today, Telesa relays the benefits of connecting with these women who can act as a source of guidance on our career journeys. From recognizing the red flags of unconscious bias in mentorship to making bold “asks” from the get go, Telesa reminds us that our career trajectories need not be travelled alone but in the company of women willing to drive us to the top alongside them!Host: Lorelei GonzalezCo-host: Telesa Via Telesa Via is the Vice President of Sales at Kimpton Hotels & Restaurants where she oversees sales activities from coast to coast and beyond, within North America. Her latest endeavor is co-chairing Kimpton’s newest internal committee, Black Lives Matter: Act to Action where she leads a diverse Kimpton committee, takes action to create real change and promotes opportunities and advancement for Black People and People of Color. She is a member of the American Society of Association Executives, Professional Conference Management Association and International Association of Exhibition Executives, among others. Things you will learn in this episode (chapter markers available):  Women supporting women 3:31 Overcoming gender stereotypes 5:00 I come first 9:11The door of opportunities 12:40Start with The Ask 15:10Trust the process 18:10Unconscious bias in mentorship 21:53Red flags 25:40Femme fact: Asian-American Women 29:10Resources mentioned in this episode:  Invisible Women by Caroline Perez (book)Just Do You by Lisa King (book)In This Together by Nancy O’Reilly (book)Episode sponsors:  HERdacity   Moonray  Looking for additional resources on this topic? Check out our webinar “Leadership through Virtual Mentorship | Lesley Robinson”Loved what you heard on herdacious and want to share with friends? Tag us and connect with HERdacity on social media:Twitter: @herdacityFacebook: @HERdacity Instagram: @herdacityLinkedIn: HERdacity Email: herdacious@herdacity(dot)orgFor up to date information on HERdacity events, webinars, podcasts, and community activities, join our newsletter here.  Disclaimer: While we appreciate our sponsors' support in making this show possible, herdacious content is curated with integrity and honesty.Support the show (http://herdacity.org/donate/)

In this episode of The Right Angle Podcast, Elle Liu interviews Frances Calosso, Design Director at Islyn Studio. As a multidisciplinary, women owned and operated design practice based in Brooklyn NYC, Islyn Studio is a group of creatives who believe experience can be an Art form. They design spaces that honor history and culture, attention to detail, as well as individual sensibility. Founded in 2016, Islyn Studio has worked with a diverse set of clients ranging from Kimpton Hotels, to Dovetail + Co, to Kindbody and their works have been featured in numerous publications including: HD Magazine, Fast Company, Contract Magazine, Dezeen, Arch Daily and Elle Decor. Frances has over 12 years of experience across all the spectrum of interior design. Prior to Islyn Studio, she was a Senior Interior Designer at Roman and Williams and a FF&E Specialist and Senior Interior Designer at Rockwell Group. Throughout her career, Frances has managed successful projects for industry leaders such as Ace Atelier, Sydell Group, Ian Schrager Company and Union Square Hospitality Group. Frances is an expert in custom furniture design, sourcing and curation. During her time with WeWork as lead product designer, she developed the physical products and brand standards for their unique, community-focused co-working spaces. [Further Links] Frances Calosso: Islyn Studio https://www.islynstudio.com/ Instagram https://www.instagram.com/francesdc_/ Pinterest https://www.pinterest.com/francesdc_/_saved/ LinkedIn https://www.linkedin.com/in/frances-calosso-a56ba020/ Music: Track: SkyHigh — Enine [Audio Library Release] Music provided by Audio Library Plus Watch: https://youtu.be/q-lf6x9cVXw Free Download / Stream: https://alplus.io/skyhigh Follow Us: Instagram @therightanglepodcast Personal Instagram @elleliudesign https://www.therightanglepodcast.com https://anchor.fm/therightanglepodcast

Chip Bell Interview Part Two on Business Developers Network Chip Bell is considered a world-renowned authority on customer loyalty and service innovation. Global Gurus ranked him in 2020 for the sixth straight year in a row in the top three keynote speakers in the world on customer service. Dr. Chip R. Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputations through innovative customer-centric strategies that address the needs of today's picky, fickle, vocal customers. Dr. Bell's keynotes reveal the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and unique strategies they can immediately put into practice. Always customer-centered, Bell customizes all his presentations to meet unique organizational needs through a background study, pre-event conference call, and phone interviews to better understand specific audience challenges. He also has written more than 700 columns for many business journals, magazines, and top blogs. He has appeared live on CNN, CNBC, CBS, Fox Business, Bloomberg TV, ABC, NPR Radio and his work has been featured in Fortune, Businessweek, Forbes, Fast Company, Inc. Magazine, Wall Street Journal, USA Today, CEO Magazine, Money Magazine and Entrepreneur. Dr. Bell has authored numerous national best-selling books including: The 9½ Principles of innovative Service, Wired and Dangerous: How Your Customers Have Changed and What to Do about It, Managing Knock Your Socks off Service, Customers as Partners, Magnetic Service, Take Their Breath Away: How Imaginative Service Creates Devoted Customers, and Sprinkles: Creating Awesome Experiences Through Innovative Service, Kaleidoscope: Delivering Innovative Service That Sparkles. His newest book, Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions launched in September 2020. His books have won major book awards including the 2017 Best Book Award in the business category. His books have been endorsed by the CEOs or presidents of such service greats as Four Seasons Hotels and Resorts, Zappos, Starbucks, Ritz-Carlton Hotels, Wolfgang Puck, Build-A-Bear Workshops, JetBlue, Marriott, Chick-fil-A, Ultimate Software, WestRock, Morgan Stanley, La Quinta Hotels, Kimpton Hotels, and Southwest Airlines. In addition, his training programs have won numerous awards. These include “Delivering Innovative Service” with a 2016 Best Classroom program awarded by HR.com, and “Service Unleashed,” developed for Forrest Performance Group, was a prestigious 2018 Stevie award winner. Show Host: Artie Ruderman The Business Developers Network where today's leading business developers share and learn innovative business development concepts to generate greater value for their businesses. Broadcasting LIVE from the Pro Business Channel studios in Atlanta. For more info about the show sponsor visit: http://www.igscorp.net To listen to more episodes visit: http://www.BusinessDevelopersNetwork.com To view more photos from this show visit:  www.ProBusinessPictures.com To nominate or submit a guest request visit:  http://www.OnAirGuest.com ‹ › × × Previous Next jQuery(function() { // Set blueimp gallery options jQuery.extend(blueimp.Gallery.prototype.options, { useBootstrapModal: false, hidePageScrollbars: false }); });

Chip Bell Interview Part One on Business Developers Network Chip Bell is considered a world-renowned authority on customer loyalty and service innovation. Global Gurus ranked him in 2020 for the sixth straight year in a row in the top three keynote speakers in the world on customer service. Dr. Chip R. Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputations through innovative customer-centric strategies that address the needs of today's picky, fickle, vocal customers. Dr. Bell's keynotes reveal the best practices from the organizations leading the customer loyalty charge, giving audiences powerful cutting-edge ideas and unique strategies they can immediately put into practice. Always customer-centered, Bell customizes all his presentations to meet unique organizational needs through a background study, pre-event conference call, and phone interviews to better understand specific audience challenges. He also has written more than 700 columns for many business journals, magazines, and top blogs. He has appeared live on CNN, CNBC, CBS, Fox Business, Bloomberg TV, ABC, NPR Radio and his work has been featured in Fortune, Businessweek, Forbes, Fast Company, Inc. Magazine, Wall Street Journal, USA Today, CEO Magazine, Money Magazine and Entrepreneur. Dr. Bell has authored numerous national best-selling books including: The 9½ Principles of innovative Service, Wired and Dangerous: How Your Customers Have Changed and What to Do about It, Managing Knock Your Socks off Service, Customers as Partners, Magnetic Service, Take Their Breath Away: How Imaginative Service Creates Devoted Customers, and Sprinkles: Creating Awesome Experiences Through Innovative Service, Kaleidoscope: Delivering Innovative Service That Sparkles. His newest book, Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions launched in September 2020. His books have won major book awards including the 2017 Best Book Award in the business category. His books have been endorsed by the CEOs or presidents of such service greats as Four Seasons Hotels and Resorts, Zappos, Starbucks, Ritz-Carlton Hotels, Wolfgang Puck, Build-A-Bear Workshops, JetBlue, Marriott, Chick-fil-A, Ultimate Software, WestRock, Morgan Stanley, La Quinta Hotels, Kimpton Hotels, and Southwest Airlines. In addition, his training programs have won numerous awards. These include “Delivering Innovative Service” with a 2016 Best Classroom program awarded by HR.com, and “Service Unleashed,” developed for Forrest Performance Group, was a prestigious 2018 Stevie award winner. Show Host: Artie Ruderman The Business Developers Network where today's leading business developers share and learn innovative business development concepts to generate greater value for their businesses. Broadcasting LIVE from the Pro Business Channel studios in Atlanta. For more info about the show sponsor visit: http://www.igscorp.net To listen to more episodes visit: http://www.BusinessDevelopersNetwork.com To view more photos from this show visit:  www.ProBusinessPictures.com To nominate or submit a guest request visit:  http://www.OnAirGuest.com ‹ › × × Previous Next jQuery(function() { // Set blueimp gallery options jQuery.extend(blueimp.Gallery.prototype.options, { useBootstrapModal: false, hidePageScrollbars: false }); });  

Today I'm talking to Emily Keating Snyder, a fine artist based in LA.  Emily's work was featured on The Parachute Home Blog in 2019 and at the beginning of 2020, she started an artist residency at The Ruby St. Event space in LA. Prints of Emily's work can be purchased through Artfully Walls and Anthropologie to name a few and her work has also been featured at select Kimpton Hotel locations. During our conversation, Emily took me through the beginning of her career in New York where she learned that the 9-5 life wasn't for her. We discussed how beneficial an abundance mindset can be and why we should be reframing society's idea of 'the starving artist'. Emily's new collection is out Thursday, October 22nd!  Follow Emily! https://www.emilykeatingsnyder.com/ https://www.instagram.com/emksnyder/ https://www.emilykeatingsnyder.com/press --- Support this podcast: https://podcasters.spotify.com/pod/show/hervisionpodcast/support

Starting where every great hotel story does — at the front desk — Jessica Mousley takes us from her time as night shift manager at a Kimpton Hotel, to an IT role where she worked to cull useable data across departments and inform CRM for a better guest experience, and lands us where she is now: a leader for Sentierre, a hospitality brand that is redefining the industry. She shares her point of view on bringing a new property to life, how technology tools can convert hospitality properties into true “hosts,” and why she's excited about the rise of Machine Learning.

Obadiah is responsible for all aspects of the Vine Hospitality operations overseeing the core values of the company: Drive Quality, Have Fun and Make it Happen! With over 20 years as a top hospitality executive, Obadiah Ostergard began his journey in the culinary industry as the Executive Chef at Gaylord’s in the historic Kilohana Plantation in Kauai, Hawaii. While working closely with the Owner and General Manager, Ostergard not only created and executed full-service lunch and dinner menus but also serviced banquet functions and weekly catering events. Shortly after, Ostergard decided to venture to Wilmington, Delaware where he was invited to open a café for MBNA America. He continued to grow within the company, moving on to roles of Executive Chef and Executive Catering Director, where he was responsible for overseeing event management for extravagant banquet functions. Ostergard continued to flourish in the hospitality industry—during his time in Delaware, he co-owned The Vault and Restaurant 821, both of which he lead as General Manager. He was able to conceptualize a creative business plan for Restaurant 821, creating a fine dining restaurant that featured locally grown ingredients. Restaurant 821 received multiple accolades from Philadelphia Magazine and Zagat as well as “3 Bells” by award-winning food critic, Craig Leban, for its sophisticated dining experience and notable, fresh dishes. Several years later, Ostergard moved to San Francisco to join the Kimpton Hotel and Restaurant Group, where he began as the General Manager of Kuleto’s Trattoria in Burlingame and later transitioned to the San Francisco location on Powell Street. After Kuleto’s, he managed the Fifth Floor Restaurant at the Hotel Palomar and was eventually promoted to Director of Operations for Kimpton Restaurants where he led the reconception efforts of restaurants such as Ponzu and Jasper’s Corner Tap and Kitchen. Prior to taking over as CEO for the founder of Left Bank Ed Levine, Ostergard was the President of Au Bon Repas as San Francisco-based restaurant group which includes Cafe Claude, Gaspar and Gitane restaurants where he oversaw all aspects of operations.

Innovation in employee benefits has a long history. Take sabbaticals, a benefit that began in academic institutions. These long breaks allowed professors and researchers to take time off to pursue personal projects or simply recharge their creativity over the course of several months off. Those novel approaches are slowly inching themselves into the corporate world and companies from Patagonia to McDonald’s to Intel. And it’s not just sabbaticals that are growing in popularity, perks like unlimited PTO, 4-day work weeks, and company-funded personal experiences are becoming more widely accepted across industries. Company leaders see these perks as a way to give back to loyal personnel, and employees are increasingly searching out organizations that are embracing new approaches to time off.    But it’s not as simple as awarding staff a bundle of PTO and walking away. How do you pick up the slack for key team members when work hours aren’t the same as extended leave? How do you decide when an employee is eligible for different tiers of perks? And how do you measure the “performance” of such unique benefits? In this episode, we talk to Mike DeFrino, CEO of Kimpton Hotels and Restaurants, about the benefits he’s implemented, the challenges they present, and how these benefits help keep employees engaged.  

On today’s show we’re talking about hotels and some of what’s happening in the hotel industry. The first major trend is that the hotel landscape is changing dramatically. Major hotels chains are launching more and more brands as they try to gain market advantage. Here’s what I believe. The value of a brand is called its brand equity. There is a ladder of brand equity that starts at the very basics Brand Awareness Brand Preference Brand Insistence Brand Advocacy I’m a pretty astute world traveler. I’ve visited over 55 countries in the world. That’s not going to break any records. But it’s fair to say that I’ve traveled. I’ve stayed in roadside hotels on the freeway at under 40 Euros a night, and I’ve stayed in luxury 5 star properties from Shangri La in Asia. I’ve stayed in Taj hotels in India, and Accor Group Hotels all over Europe. When it comes to hotels, I find that I struggle to keep pace with the proliferation of hotel brands. It’s like there is a hotel brand arms race underway. All the major hotel groups including Hilton, Marriott, IHG, Best Western and Hyatt have multiplied their brands. ntercontinental Hotels purchased Kimpton Hotels back in 2015. The company breaks down their business into Mainstream hotels and luxury and lifestyle. Their best known brands is Holiday Inn. Atwell, Avid are new brands that complement Holiday Inn and Holiday Inn Express as part of their mainstream portfolio. Some of the growth has taken place through acquisition, but much has happened as a result of launching new brands with positioning. Luxury and lifestyles (Intercontinental has 65 hotels under development). There are new brands like Regent, 6 senses resorts, and Indigo. Almost all of the 6,000 hotels in the IHG portfolio are owned by independent 3rd parties. At Hilton, they’ve added new brands like Tempo, Motto, Signia, Canopy, Tru, Home2, Homewood Suites, the Curio Collection and the Tapestry Collection. Marriott is now the largest hotel group in the world after having acquired the Starwood Group that owns Sheraton, and Westin. Hyatt has expanded with new brands including Andaz, Alila, and Thompson Hotels. The hotel groups are eyeing the growth of the middle class on a global basis as the main driver for demand. There has been considerable focus in the industry on bringing additional value to guests through loyalty programs. Someone who earns their Hilton Honors points at the airport Hilton when traveling for business will use their points at a vacation destination using one of the other brands when traveling for leisure. Today’s traveler is looking for specific amenities. When I travel, whether it’s for business or pleasure, the number one amenity that I look for is a refrigerator in the room. If it doesn’t have a fridge, I’m not staying there. It’s common in the downtown core of a major city to see many competing hotel brands, when in fact many are The seven largest hotel companies boast a mind numbing 134 brands. There has been so much consolidation in the hotel industry that even iconic family run hotel names like Waldorf Astoria, Fairmont and Ritz Carleton, are all part of a global conglomerate. So why are the hotel companies proliferating the number of brands? Strong brands like those under the Marriott and Hilton families attract the most visitors. They also attract the highest valuations from the REITs that aim to purchase performing hotels.

First up this week is a word to the wise. Live and Let’s Fly lets us know that things are rocky right now at Air Canada and Aeroplan. They attempted a systems integration last week that did not go well. It’s not only a good time to check your existing reservations. It’s also a good time to have a plan B if you were planning to use Aeroplan to book an upcoming trip. That’s why it pays not to procrastinate. I’m famous for waiting too long to book trips and getting tripped up by things like this. Another cautionary tale this week is via View From The Wing. Hyatt is losing the Ocean Resort and Casino in Atlantic City as part of the World of Hyatt program. This sort of thing happens from time to time. However, this one is a bit more painful. For starters, the change is happening at the start of 2020, less than a month from now. Second, Hyatt isn’t doing much to help those affected. Other than offering to move award reservations to a paid rate or transfer them to another hotel, people with award bookings are stuck. There are no similar properties nearby. In fact, the next closest hotels are a Hyatt Place and Hyatt House in Mt Laurel, over 40 miles away. I get that Hyatt’s in a bad spot here. But, part of why I continue to patronize Hyatt is because they have continued to stand behind their members where other chains take the easy way out. I could be wrong here, but I think most customers understand when something like this happens. However, since the matter is completely out of the customer’s control, a few extra Hyatt points in someone’s account seems a worthwhile value to let customers know Hyatt empathizes with them in the situation. Here’s hoping Hyatt finds a solid resolution for customers here. It’s holiday shopping time, and there’s a gift giving guide for business travelers written by yours truly. Road warriors have different needs than occasional travelers and leisure travelers. Gear has to justify its weight and space in a backpack or briefcase, and you better get solid value for money spent. If you’re hunting for the perfect gift for a business traveler, we’ve got plenty of suggestions they’re bound to love. God Save the Points shines some light on 5 Marriott Moments you might consider spending your points on. Experiences are becoming a bigger part of loyalty programs, but they’ve been around a while. Heck, it’s 7 years ago since I redeemed my SPG Starpoints to get my wife a tennis lesson with Andre Agassi. Still the single greatest redemption I’ve ever had. Anyway, take a look at these Marriott Moments. The Hotel Danieli in Venice is one of my favorite, which means once again I’m saying Gilbert from God Save the Points has good taste. Last up this week is a reminder about Kimpton Hotels’ secret social password. Make sure to have the password when you check-in for a Kimpton stay to earn a mystery prize, like free breakfast or a bottle of wine. The current password is “Stay Human”. Thanks to Ben at One Mile at a Time for reminding us of this fun benefit. That’s a full wrap on today’s travel news.  If you’ve got a piece of travel news that you think I should feature on NowBoarding, you can e-mail me at ed@pizzainmotion.com, or find me on social media, Twitter, Facebook and Instagram. And, you can find me blogging daily at pizzainmotion.com.

New Jersey native, Andrew Freeman, Graduated from Montclair State University with a degree in Marketing. Freeman went on to learn the restaurant business by working through the ranks at several legendary New York venues including Windows on the World,  the Russian Tea Room, and the Rainbow Room. This experience set Andrew up to serve as Vice President of Public Relations and Strategic Partnerships for Kimpton Hotels and Restaurants. In total, he spent ten years with Kimpton, launching over 40 hotels and restaurants as well as the global brand. Today Andrew Freeman serves as Founder of AF&CO, a leading restaurant and hotel consulting firm with a focus on marketing and Public Relations. Today, we're here to explore and unpackage Andrew's career AANNDDD we're going to cover a few trends. Check out Building a Story Brand by Donald Miller as mentioned in today's episode! Check out Your Restaurant Still Sucks by Donald Burns as mentioned in today's episode! Check out Restaurant Man by Joe Bastianich as mentioned in todays's episode! Show notes… Favorite success quote or mantra: "I was born with a fork in my mouth." "When you come to the fork in the road, take the fork." "Dig in." In today's episode with Andrew Freeman we will discuss: Passion for food Shifting from BOH to FOH Restaurant marketing Unavoidable mistakes Key attention to detail Successful rebrands and rebuilds Partnerships Community Involvement Importance of taking risks The three trends we discuss are: Vegetarian/Vegan restaurans Gig economy Craft your own adventure Delivery Ghost restaurants Food halls Today's sponsor: BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more. Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue.   Contact info: Website: AF&CO. Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don’t forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Andrew Freeman for joining me for another awesome episode. Until next time!   Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Jeffrey Gitomer is an author, professional speaker, and business trainer, who writes and lectures internationally on sales, customer loyalty, and personal development. His most successful title, The Little Red Book of Selling, has sold more than five million copies worldwide and has been translated into 14 languages. It was also chosen by business publishing experts Jack Covert and Todd Sattersten to be listed in their book of The 100 Best Business Books of All Time. All Gitomer's titles have reached #1 on Amazon.com, and collectively his books have appeared on major best-seller lists nationwide more than 750 times. Gitomer has also co-authored three other titles with writers Ron Zemke, Greg Dinkin, and Nikita Koloff. He also publishes Sales Caffeine, a weekly, multi-media e-zine (online magazine), which is distributed internationally to 250,000 subscribers.   Gitomer has given more than 100 presentations annually for the past 19 years, including public and corporate seminars, annual sales meetings, and keynote addresses, and is ranked in the top 1% of non-celebrity speakers by the National Speakers Association. Gitomer's seminar circuit includes appearances in North America, South America, Europe, Asia, and Australia. On August 4, 2008, at the National Speakers Association Convention in New York, he was inducted into the Speaker Hall of Fame. Jeffrey's customers include Coca-Cola, Adecco, Caterpillar, BMW, AT&T Wireless, MacGregor Golf, Ferguson Enterprises, HP, Kimpton Hotels, Hilton, Enterprise Rent-A-Car, AmeriPride, NCR, Stewart Title, Comcast Business, Time Warner Cable, Liberty Mutual Insurance, Principal Financial Group, Wells Fargo Bank, Baptist Health Care, BlueCross BlueShield, Carlsberg, Wausau Insurance, Northwestern Mutual, MetLife, Sports Authority, GlaxoSmithKline, AC Nielsen, IBM, The New York Post, and hundreds of others.   If you enjoyed this episode, please consider to rate, review, and subscribe on Apple Podcasts/iTunes. It takes less than 60 seconds and it really makes a difference. Rate, review, and subscribe at HardyHaberland.com/iTunes.

Jeffrey Gitomer is an author, professional speaker, and business trainer, who writes and lectures internationally on sales, customer loyalty, and personal development. His most successful title, The Little Red Book of Selling, has sold more than five million copies worldwide and has been translated into 14 languages. It was also chosen by business publishing experts Jack Covert and Todd Sattersten to be listed in their book of The 100 Best Business Books of All Time. All Gitomer's titles have reached #1 on Amazon.com, and collectively his books have appeared on major best-seller lists nationwide more than 750 times. Gitomer has also co-authored three other titles with writers Ron Zemke, Greg Dinkin, and Nikita Koloff. He also publishes Sales Caffeine, a weekly, multi-media e-zine (online magazine), which is distributed internationally to 250,000 subscribers.   Gitomer has given more than 100 presentations annually for the past 19 years, including public and corporate seminars, annual sales meetings, and keynote addresses, and is ranked in the top 1% of non-celebrity speakers by the National Speakers Association. Gitomer's seminar circuit includes appearances in North America, South America, Europe, Asia, and Australia. On August 4, 2008, at the National Speakers Association Convention in New York, he was inducted into the Speaker Hall of Fame. Jeffrey's customers include Coca-Cola, Adecco, Caterpillar, BMW, AT&T Wireless, MacGregor Golf, Ferguson Enterprises, HP, Kimpton Hotels, Hilton, Enterprise Rent-A-Car, AmeriPride, NCR, Stewart Title, Comcast Business, Time Warner Cable, Liberty Mutual Insurance, Principal Financial Group, Wells Fargo Bank, Baptist Health Care, BlueCross BlueShield, Carlsberg, Wausau Insurance, Northwestern Mutual, MetLife, Sports Authority, GlaxoSmithKline, AC Nielsen, IBM, The New York Post, and hundreds of others.   Brought to you by Haberland Group (HaberlandGroup.com) and Hardy Haberland's Programs (HardyHaberland.com).   This podcast is brought to you by Haberland Group. Haberland Group is a global provider of marketing solutions. With multidisciplinary teams in major world markets, our holding companies specialize in advertising, branding, communications planning, digital marketing, media, podcasting, public relations, as well as specialty marketing. If you are looking for a world-class partner to work on marketing programs, go to HaberlandGroup.com and contact us.   This podcast is also brought to you by Hardy Haberland's Programs. Hardy provides educational programs for high performers who want world-class achievement, true fulfillment, and lasting transformation in their lives. He also provides consulting for established brands and businesses that have generated a minimum of $3 million in annual sales. If you need a catalyst for transformation and a strategist for success at the highest level, go to HardyHaberland.com and apply.   If you enjoyed this episode, please consider to rate, review, and subscribe on Apple Podcasts/iTunes. It takes less than 60 seconds and it really makes a difference. Rate, review, and subscribe at HardyHaberland.com/iTunes.

Umberto Gibin was born in Venice, Italy and began to learn the hospitality trade at several prestigious European restaurants and hotels. In 1979 he took his hospitality career to California where he got to work for a handful of leading restaurants in the Bay Area and LA. With this experience, he went on to serve as one of the founding team members of Il Fornaio, which he helped scale to six locations before departing to join the Kimpton Hotel group. Then in 2004 he re-joined mentor Larry Mindel to open Poggio. Today, Gibin deploys decades of top tier experience as owner-operator of Perbacco and Barbacco, both located in San Francisco, CA. Show notes… Favorite success quote or mantra: "We are as good as the last dish we served." In today's episode with Umberto Gibin we will discuss: Consistency The European restaurant scene in the 1970s Early mentors The trip to the states Emotional intelligence and reading body language Old school v. new school kitchen behavior Eye for detail is key No position in your restaurant is more or less important than any other Authenticity The evolution of Italian food Getting "cold feet" before the decision to open a restaurant Knowing when you're ready Mistakes of organization Avoid a loose concept Enjoy your work and think positive The difference between a mentor and a boss Today's sponsor: BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more. Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable.    Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Focus What is your biggest weakness? "I don't have one." What's one question you ask or thing you look for during an interview?  "Someone who looks into my eyes when speaking to me and is willing to help guests." What's a current challenge? How are you dealing with it? Lack of experienced personal Share one code of conduct or behavior you teach your team. Be in the moment What is one uncommon standard of service you teach your staff? Be in the moment What's one book we must read to become a better person or restaurant owner? Setting the Table by Danny Meyer GET THIS BOOK FOR FREE AT AUDIBLE.COM  What's the one thing you feel restaurateurs don't know well enough or do often enough? Mentor the employees If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Believe in what you do Stay focused Value others Contact info: Email: Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don’t forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Umberto Gibin for joining me for another awesome episode. Until next time!   Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Briana is a creative entrepreneur based in Philly. Briana has been inspired by the creativity and community that makes Philly a great city for entrepreneurs.Briana has years of experience in digital photography and marketing, and considers herself an entrepreneurial badass. In Between Rivers is a creative agency, based in Philly, and has been fortunate enough to work with partners such as: Kimpton Hotels, Old City District, The Pure Bag, STARR Restaurants and many other local Philadelphia businesses. A special thank you to our guest co-host, Mike Leary, of One Fifteen Films (www.onefifteenfilms.com) for co-hosting this episode and adding value to the branded content marketing discussion.On this episode of the Self Made Strategies Podcast, you will learn about: • What “influencer marketing” is and means • Types of influencer management services you can find from influencer marketers• How to find influencers for brands/entrepreneurs• How to ensure that the influencers are posting “on brand” • How to double-check for quality assurance (with respect to influencer campaigns)• How to make sure your influencers are vetted (and criteria for vetting them)• How to measure an influencer marketing program’s success when you are managing social media campaigns • How to define and measure: Impressions (Actual v. Potential), Reach, Engagement, Views, Purchase Intent, ROI, etc.• Whether you should include any paid media or marketing in your influencer programs• Briana’s top 10 best practices for entrepreneurs looking to increase engagement on social media • How to increase the efficiency of your content marketing strategy (in general)• And so much more! After you’ve listened to the episode, go to www.SelfMadeStrategies.com for more information about our show, exclusive content and to contact the Self Made Strategies show hosts.You can also connect with us on: • https://www.facebook.com/selfmadestrategies/ •• https://twitter.com/SelfMadeStratGs •• https://www.instagram.com/selfmadestrategies/ •• https://www.linkedin.com/company/self-made-strategies/ •

Lauren Bosch ’12 SPS (Hotel & Tourism Management) was an RA in Third North. As an RA she had internships at Hotel Indigo, Gansevoort Hotel Group, and Four Seasons Hotels and Resorts. Her first full-time position upon graduation was with the Westin Hotel in Minneapolis, Minnesota. She worked in Sales and Business Travel & Group Sales. For the past six years, Lauren has five roles with Kimpton Hotels & Restaurants, all in the Metro DC area. She was promoted to the position of Area Director of Sales & Marketing, which is a remarkable trajectory for someone at this phase of their career.

Podcast: Stephen Yang in conversation with Michael Depatie About Michael Depatie Michael Depatie is the Managing General Partner at KHP Capital Partners. Prior to that, he served as the President and Chief Executive Officer of Kimpton Hotels & Restaurants. Mike also served on the Kimpton Board of Directors. At the time of the $430 million […] The post Pointcast With Michael Depatie appeared first on Point Hospitality Group.

Dr. Chip R. Bell has helped many Fortune 100 companies dramatically enhance their bottom lines and marketplace reputations through innovative customer-centric strategies that address the needs of today's picky, fickle, vocal customers. Dr. Bell's keynotes reveal the best practices from the organizations leading the customer loyalty charge, giving audiences powerful, cutting-edge ideas and unique strategies they can immediately put into practice. Always customer-centered, Dr. Bell customizes all his presentations to meet unique organizational needs through a background study, pre-event conference call, and phone interviews to better understand specific audience challenges. He is considered a world-renowned authority on customer loyalty and service innovation. In fact, Global Gurus ranked him in 2018 as the #2 keynote speaker in the world on customer service and #1 in North America. Leadership Excellence Magazine also listed him among the top 30 thought leaders in North America. He also has written more than 700 columns for many business journals, magazines, and top blogs. He has appeared live on CNN, CNBC, CBS, Fox Business, Bloomberg TV, ABC, and NPR Radio, and his work has been featured in Fortune, Businessweek, Forbes, Fast Company, Inc. Magazine, Wall Street Journal, USA Today, CEO Magazine, Money Magazine, and Entrepreneur. Dr. Bell has authored numerous national best-selling books including The 9½ Principles of Innovative Service; Wired and Dangerous: How Your Customers Have Changed and What to Do about It; Managing Knock Your Socks Off Service; Customers as Partners; Magnetic Service; Take Their Breath Away: How Imaginative Service Creates Devoted Customers;Sprinkles: Creating Awesome Experiences Through Innovative Service. His newest book is the best-selling Kaleidoscope: Delivering Innovative Service That Sparkles. His books have won major book awards including the 2017 Best Book Award in the business category. His books have been endorsed by the CEOs or presidents of such service greats as Four Seasons Hotels and Resorts, Zappos, Starbucks, Ritz-Carlton Hotels, Wolfgang Puck, Build-A-Bear Workshops, JetBlue, Marriott, Chick-fil-A, Ultimate Software, WestRock, Morgan Stanley, La Quinta Hotels, Kimpton Hotels, and Southwest Airlines. In addition, his training programs have won numerous awards. These include “Delivering Innovative Service” with a 2016 Best Classroom program awarded by HR.com, and “Service Unleashed,” developed for Forrest Performance Group, a prestigious 2018 Stevie award winner.

How do you help social entrepreneurs spread their ideas? Bridgespan Group co-founder and managing partner Jeff Bradach and Bambara Kitchen & Bar executive chef David Bazirgan join host Billy Shore to talk about impact investing and helping non-profits scale to create transformative change. “So much of scaling is about how you create that feeling that has people acting on their own in ways that are aligned and consistent with the vision [that] makes a difference in the world,” explains Bradach. Bazirgan practices a similar philosophy in his kitchen. “I’ve always tried to create a good culture of teamwork, respect and keeping an open dialogue. Lead by example, [practice] good communication, and get buy-in,” he advises. Bradach cautions that creating large-scale change isn’t as simple as just replicating good ideas. “There’s other virtues of scale, but I do think there’s an underappreciation of that unique, radically local experience that is deeply embedded in community,” he observes. Bazirgan is a big advocate for community nonprofits, and is preparing to ride in his first ChefsCycle for No Kid Hungry event. “I’ve always been one to just say ‘yes’ to everything. We have such an opportunity to give back and provide and support,” he says. Join us for this conversation that explores the dynamics of social change and the true potential of nonprofits to make transformative change.

In this episode we hear from two powerhouse chefs, both at Kimpton Hotel properties here in Santa Barbara. Peter Cham with Finch & Fork in the Canary Hotel and Damien Giliberti of Outpost in the Goodland Hotel. These guys are rockstars in the industry, and as it turns out, in real life too, riding over 300 miles for charity each year. They talk their paths leading up to becoming executive chefs, the dedication and mentorship they received, and now what it is like to run a kitchen.  We also learn more about the ChefsCycle, a charity bike ride of 300 miles that benefits No Kid Hungry. PLEASE check out the chef's instagram pages where you can support their cause and help raise over 2 million to fight hunger in America. Peter and Damien create some amazing dishes so next time you are thinking of where to go eat in Santa Barbara, stop in, say hi and enjoy these guys incredible talents in the kitchen. Also follow them on instagram to see the menus and the beautiful food they create! Damien Giliberti's Info Follow Damien Giliberti Learn more about Outpost Restaurant The Goodland Hotel-A Kimpton Hotel Peter Cham's Info Follow Peter Cham Learn more about Finch & Fork Restaurant Canary Hotel-A Kimpton Hotel Thank you for listening and remember to Rate and Leave Comments!  

Elizabeth specializes in strategy, market and product development for media companies and brands navigating a changing media landscape. As head of revenue for LAKANA she oversees platform strategy, business development and go to market for a leading content management platform powering 150 + million unique users a month across 60 % of local markets. Her firm The Osder Group has worked with brands including AOL, Univision, Associated Press, Kimpton Hotels, Ogilvy Mather and Group M on critical strategies for related to digital transformation.

Read the complete transcript of this podcast on the Sales Game Changers Podcast website. JENNIFER'S CLOSING TIP TO EMERGING SALES LEADERS: "My motto is that it takes seven touch points to make one memorable experience so don't think that just one email is going to get you in the door or one left voicemail message or one directory or collateral that you sent through the mail. So do it often, do it thoughtfully and don't be afraid to ask the hard questions." Jennifer Erney is the Regional VP of Sales at the Associated Luxury Hotels International, also known as ALHI. She had previously worked at the Fairmont Hotels, Kimpton Hotels and Loews Hotels. Find Jennifer on LinkedIn!

360Karma’s Live Live Thrive Show Host Catherine Gray interviews Nick Rimedio, General Manager of La Peer Hotel, Kimpton and Erin Hooper, Director Of Catering La Peer Hotel, Kimpton on how Kimpton Hotels is empowering women!

Jamie has traveled...a lot...lately and has some things to say about her recent travel experiences. From whether TSA Precheck is worth it to baggage claim etiquette, Jamie tells it like it is. The misery of a Las Vegas conference for a gal that doesn’t drink, smoke or gamble. American Airlines has a morale problem and how Jamie can never win with Southwest. And ways to make travel better for all. Show Timestamps:0:00 - Introduction to today’s travel rant1:26 - TSA Precheck, is it worth it? 4:02 - Vegas and I need to see other people8:10 - Hotels, listen up ‘cause you missed a vital feature...soundproofing10:58 - Southwest...need I say more?15:39 - When Southwest strands you in Denver, check in to the Hotel Monaco (warning: Jamie’s in love with the Kimpton Hotel chain)16:28 - The question you should ask every Lyft driver24:41 - American Airlines suffers a huge morale problem32:10 - Jamie’s worst birthday...yes, I was on a plane ride to Paris45:15 - Baggage Claim Etiquette full on rant Music Credits:Eterno Retorno - Madame Rrose SelavyCups - Jean SimoneLeaving Las Vegas - Sheryl CrowFast Car - Tracy ChapmanCome Fly With Me - Frank SinatraLucy in the Sky With Diamonds - BeatlesNew York Minute Prayer - Shlipa Ray

We all like getting postcards. And the Kimpton Hotel Palomar has made it easy for guests to write and send postcards from their hotel. In this episode, I interview Jessica Bishop, PR Director for Kimpton Hotels and Restaurants in the Northeast, at the Palomar in Philadelphia. Jessica talks about the idea for the postcard writing station, how much the guests have enjoyed the human connection of writing a postcard, and tells about her own fascination with handwritten mail.

Throughout her career, Niki Leondakis has worked to help people maximize their highest potential. She became CEO of the luxury lifestyle and fitness brand Equinox in 2017, bringing with her a 30+ year background in the hospitality industry including 20 years where she served as President and COO of Kimpton Hotels. On this episode, Niki opens up about her first job (a fry cook at Hardees), the time she called Marriott 12 times to find out why she was turned down for a job (then got the position), becoming the first woman to become Food and Beverage Director at Ritz Carlton, why she believes society has embraced feeling good instead of just looking good when it comes to working out, and what her job as CEO of Equinox looks like today.

This is a special Encore episode of the Sales Game Changers Podcast featuring Kimpton Hotels and Restaurant Sales leader Telesa Via. Read the complete transcript of this podcast on the Sales Game Changers Podcast website. Telesa Via is the vice president of sales for Kimpton Hotels and Restaurants. She has global responsibility for helping grow the brand's business to corporate accounts, individuals, and associations. She runs a team that provides services all around the globe. Telesa started her career with the Ritz-Carlton, eventually moving to the Hyatt brand and then moving to Kimpton, where she became the VP of sales in 2016. Find Telesa on LinkedIn!

Read the complete transcript on The Sales Game Changers Podcast website. Leticia Proctor is a Senior VP of Sales, Revenue Management and Digital Strategies for PM Hotel Group. She's responsible for development and implementation of all sales, revenue management and digital strategy efforts at the national, regional and property levels. She also focuses on maximizing total hotel revenue while building a sales culture that promotes staff development and retention, new hotel openings, hotel re-positioning and re-branding. Prior to joining the PM Hotel Group, she was the regional director of sales and marketing for Hersha Hospitality Management Corporation. She's also worked for such prestigious hotel companies as Kimpton Hotels and Restaurants, Crestline Hotels and Resorts, Remington Hotels and Resorts, Interstate Hotels and Resorts, Loews Corporation and Hospitality Partners. Additionally, she is also pursuing a masters of professional studies in hospitality management at Georgetown University. Find Leticia on LinkedIN!

Carol Watson, General Manager at the Kimpton Hotel Palomar, joins the PHL Diversity podcast to discuss her unconventional path to the top and highlight the importance of diversity within positions of influence, providing advice to young professionals on how to accomplish their goals and achieve success.

Read the complete transcript of this podcast on the Sales Game Changers Podcast website! Telesa Via is the Vice-President of Sales for Kimpton Hotels and Restaurants. She has global responsibility for helping bring this brand together with sales to Corporate Individuals and Associations. She runs a team that provides services all around the globe. Telesa started her career with the Ritz Carlton, eventually moving to the Hyatt brand and then moving to Kimpton, where she became the VP of Sales in 2016. Learn from the greatest sales leaders on the Sales Game Changers podcast!

The full Women to Watch™ Media interview with Kathleen Reidenbach the Chief Commercial Officer of Kimpton Hotels & Restaurants.

(Bloomberg) -- Taking Stock with Kathleen Hays and Pimm Fox. GUEST: Matt Hurlburt, Area Director of Operations for Kimpton Hotels & Restaurants, on the hospitality industry and the new Morrison House hotel in Alexandria. Broadcasting live from the Kimpton Morrison House Hotel in Alexandria, Virginia.

Peg Fitzpatrick is a speaker, author, blogger, and social media marketing expert. She is the co-author of the groundbreaking book, The Art of Social Media: Power Tips for Power Users. With over 100 tips and best practices - this essential guide presents a detailed strategy to create a compelling presence on the most popular social-media platforms. Social media is not only Peg's passion, it's her job. Day-to-day, she works in the trenches of social media, marketing, and blogging. Peg has spearheaded successful social-media campaigns for Motorola, Audi, Canva, Google, and Virgin as well as having been a brand ambassador for Kimpton Hotels. She work with the best brands and make them even better! During our conversation on this episode of Gen X Amplified, Peg and I chat about a number of fascinating topics - including her professional journey, how she built her brand as a "social media expert", how she starting working with marketing guru Guy Kawasaki, and many valuable insights on the state of social media. This is definitely an episode that you do not want to miss. Especially if you want to up your game within the social media space! Key Takeaways: How Peg started her career as a social media expert because of her early insights on how Facebook could help businesses with growth Why contrary to popular belief, millennials may not always be the best option to oversee digital marketing activities for companies How starting a book club on Twitter chats led to her business relationship with marketing leader Guy Kawasaki The reason why Peg decided to write a book that focused social media Why she chooses to master multiple social platforms instead of focusing on just one And so plenty more! Awesome Resources from this Episode: Peg Fitzpatrick's Personal Website The Art of Social Media  Peg on Twitter Peg on Pinterest Peg on Linkedin Peg's Personal Theme Song! "The Circle of Life" (from The Lion King)  Peg's Recommended Tools/Resource Social Champ Thank you for listening!

The 9th Annual Pebble Beach Food & Wine is right around the corner, March 31-April 3! A "rockstar booze author" and a pair of Master Sommeliers participating in PBFW join Host Nanci Jo Saper to share epicurean pleasures and much more happening at this year's PBFW. This week's guests include Author Dan Dunn ("American Wino: A Tale of Reds, Whites, and One Man's Blues"), Master Sommelier Emily Wines, Wine Director of Kimpton Hotels and Restaurants, and Master Sommelier June Rodil, Beverage Director of McGuire Moorman Hospitality.

Join Jen Julius as she interviews Linda Basso, Transformational Marketing Coach, about how successful marketing depends on creativity, experimentation, problem solving, and creating trust. However, entrepreneurs often work on their marketing like it is a very serious endeavor. When we evoke the SPIRIT OF PLAY—especially serious play—we invite components that are vital to success: learning, competition, toleration of failure, innovation, and a balanced appreciation of process and outcomes. They will also address how to start identifying your ideal client with confidence! Linda will share tools you can use to bring play into your marketing: Act-Assess-Act cycle Smart Rivalry Play to Win World Power And more! Meet Linda — a practical straight shooter with a dash of humor and lots of intuitive insight. A transformational leadership coach with a background in marketing, Linda inspires clients to change expectations and perceptions, and step into profound personal power so they can exceed their business goals. For 20 years Linda’s been in 
the visual design and marketing industry, creating brands and marketing campaigns for companies such as Kimpton Hotels & Restaurants, Jamba Juice, Disney, Xerox, and many small businesses. She was awarded a Silver ADDY award for her brand work and has gained her clients many awards, along with press by The Wall Street Journal, TIME Magazine, and the front cover of WIRED magazine! For more information about Linda you can go to: www.lindabasso.com, or connect with her on Facebook: www.facebook.com/marketingwithconnection and www.linkedin.com/in/lindabasso Jen Julius, MA is a Life Coach, Speaker, Workshop Leader, and Radio Host. In her coaching practice, she specializes in supporting career-driven parents to create work/life balance so they can launch forward personally and professionally. To learn more about Jen Julius and how she is changing lives by helping people find clarity, improve their communication, and boost their confidence, go to: www.jenjulius.com, “Like” her www.facebook.com/JenJuliusCoaching , or follow her http://instagram.com/jenjuliuscoaching

Adventures in Visibility | The Art of Managing Your Social Content (for Optimal Visibility!) This week's Adventure in Visibility is a celebration of the launch of The Art of Social Media: Power Tips for Power Users, co-authored by +Guy Kawasaki and +Peg Fitzpatrick.    The book covers a wide range of social media strategies, tactics and power tips. For this Adventure in Visibility we're honing in on how to manage your social content so you get optimal visibility. Some of the topics we'll talked about are: ✔ How to feed the Content Monster ✔ How to pass the reshare test ✔ Curated vs. original content ✔ And much more including a demo on how fast & easy it is to use Canva Guy Kawasaki is the chief evangelist of +Canva  an online design service, and an executive fellow of the Haas School of Business at U.C. Berkeley. Previously, he was the chief evangelist of Apple and special advisor to the CEO of the Motorola business unit of Google. His many acclaimed books include The Art of the Start and Enchantment. Peg Fitzpatrick is a social media strategist and popular blogger writing on her own website and across the web. Peg has spearheaded successful social-media campaigns for Motorola, Audi, Google, and Virgin as well as having been a brand ambassador for Kimpton Hotels. _The Art of Social Media: Power Tips for Power Users_ is her first book. Info about Book and a social media quiz at http://Artof.social Get the book at http://amzn.to/1t6CMGF Watch previous Adventures in Visibility here http://denisewakeman.com/hoa Prefer to listen? Subscribe to the Adventures in Visibility Podcast here http://AdventuresInVisibilityPodcast.com If you'd like to be on the email list to get notified about future Adventure Hangouts and when video replays and show notes are posted, go to http://AdventuresInVisibility.com

Adventures in Visibility | How to Plan and Create Captivating Visual Content I'm pleased to welcome the fabulous and prolific Peg Fitzpatrick on Adventures in Visibility. Peg creates a phenomenal amount of content for her own blog as well as for guest posts and clients. One of her talents is creating visual content and her posts always stand out as a result. On this show, we're going to be discussing the why and how of creating captivating visual content so your audience is compelled to click and share. Watch the video here: http://goo.gl/tk50R6 Peg and I discuss: ❇ Why quality counts in your images ❇ Where to find images that you have permission to use ❇ How to create branded images for maximum impact ❇ How to be more efficient when you create images ❇ A 5 step plan for your visual content Watch the video interview here: http://goo.gl/Gfjjbl Peg Fitzpatrick is the co-author of The Art of Social Media: Power Tips for Power Users with +Guy Kawasaki. Social media is Peg's passion. And her job. She shares her professional experience working day to day in the trenches of social media, marketing, and blogging. Peg works with global brands and leaders in the social media sphere every day. She's spearheaded successful social-media campaigns for Motorola, Audi, Canva, Google, and Virgin as well as having been a brand ambassador for Kimpton Hotels. Connect with Peg: Blog: http://www.pegfitzpatrick.com/ G+: https://plus.google.com/u/0/+PegFitzpatrick/posts Twitter: https://twitter.com/PegFitzpatrick Facebook: Instagram: http://instagram.com/pegfitzpatrick Pinterest: http://www.pinterest.com/pegfitzpatrick/ LinkedIn: https://www.linkedin.com/in/pegfitzpatrick Watch previous Adventures in Visibility here: http://denisewakeman.com/hoa Prefer to listen? Subscribe to the Adventures in Visiblity Podcast here: http://AdventuresInVisibilityPodcast.com If you'd like to be on the email list to get notified about future Adventure Hangouts and when video replays and show notes are posted, go to http://AdventuresInVisibility.com.

Interview with Maggie Lang of Kimpton Hotels by Brent Leary and Small Business Trends

For this week’s show we speak with: Recently appointed President and CEO of the AH&LA Katherine Lugar. In this interview we discuss everything you need to know about the new AH&LA. And you need to know a ton because the entire organization has changed. They have a new membership model and a seriously heightened focus on advocacy. This interview will make you an expert on the AH&LA and its new leader. Then we speak with Ron Vlassic, regional VP with Kimpton Hotels & Restaurants. Vlassic just completed his year as Chairman of the organization so we look back as to what his year was like, especially since there was so much change! We also learn all about what Kimpton is up to. Those guys never slow down and there is lots to share.

Actress Elaine Hendrix Guests When she's not acting in NCIS or CSI, Elaine Hendrix is working to reduce the amount of homeless animals that are euthanized everyday. She's even started her own adoption website called The Pet Matchmaker™. Pet Pawparazzi Photo Contest For the third year, we've teamed up with the very pet-friendly Kimpton Hotels for our traditional pet photo competition. Up for grabs, a 3-night stay at Kimpton, Jet Blue Airfare and lots of goodies to spoil you and your pet. Enter Now!! Medical Marijuana for Pets Veterinarians report a high increase in numbers of pets ingesting marijuana. There is a dispute about this being an effective and helpful 'medication' for pets. Some Veterinarians are against it, others have already prescribed it to terminally ill pet as a painkiller. Holistic Caretaker Kim Baker explains how pot is being used in palliative medicine for animals. Shelter Pets Named Official State Pet Colorado Governor John Hickenlooper is signing two pet-friendly bills into law. Senate Bill 201 names shelter pets as the official state pet. The second measure, Senate Bill 226, the "Dog Protection Act," will require local cops and sheriff's departments to provide canine behavioral training for officers so they can better determine when a dog presents a threat. Lab-Grown Beef Anyone? Lab-grown beef may be getting its first taste test in the coming weeks. Dutch Scientist Dr. Mark Post has managed to engineer a hamburger from cattle stem cells. Post grew more than 20,000 thin strips of tissue from cells taken from the neck muscles of cattle and assembled them into a patty. Cremated Diamond There's no more of a unique way to memorialize your late pet than having their cremains made into a diamond that you can wear in a ring or other jewelry. Britt Savage explains how you can turn your deceased pet into a diamond. More this week

In this second installment Ron Vlasic 2013 Chairman for AH&LA and Regional Vice President for Kimpton Hotels & Restaurants discusses legislative issues with Marlene Colucci Executive Vice President of Public Policy with AH&LA. Listen to hear how sequestration and the JOLT act impact hospitality.

In this second installment Ron Vlasic 2013 Chairman for AH&LA and Regional Vice President for Kimpton Hotels & Restaurants discusses legislative issues with Marlene Colucci Executive Vice President of Public Policy with AH&LA. Listen to hear how sequestration and the JOLT act impact hospitality.

In this second installment Ron Vlasic 2013 Chairman for AH&LA and Regional Vice President for Kimpton Hotels & Restaurants discusses legislative issues with Marlene Colucci Executive Vice President of Public Policy with AH&LA. Listen to hear how sequestration and the JOLT act impact hospitality.

Separation Anxiety Bad behavior when you leave your dog is a pretty common problem. Your dog may become a nuisance when you even think about going somewhere without him. Vladae has the right techniques for squelching the noise and calming the puppy. Kimpton Kicks-Off Photo Contest We're looking for pictures of your pet for the ultimate Paw-parrazi giveaway. Kimpton Hotels has teamed up with Jet Blue, Pet Airways, Sherpa Pet Group, Republic of Paws, Olive and Polka Dog Bakery. Animal Radio® will judge for a 2 night getaway! Spring Cleaning Dogfather Joey Villani has tips on "spring cleaning" your cat or dog so that they're much easier to take care of throughout the year. How Far is Too Far? Okay, so we all love our pets. But would you go as far as sending out invitations to your cats birthday party? Vinnie Penn thinks this is the first step on the way to the nut-house. More this week