Podcasts about experience director

Church doesn't have to be boring! In this interview, Phil Cooke https://philcooke.com talks with Executive Pastor Ben Stapley of Zarephath Christian Church to uncover creative, practical ways to revitalize your worship experience. Whether you're running a traditional or contemporary church service, these creative strategies will boost engagement, improve sermon retention, and help your congregation connect with God on a deeper level. 

Talie Smith is the Founder, CEO, and Chief Creative Officer at Smith & Connors, a brand and digital agency that accelerates growth and transformation for organizations on a mission. She pioneered Design Therapy, a methodology that helps organizations own their true voice and navigate change through values-driven communications. With over 20 years of experience, Talie draws from her background in visual design, literature, and her work at the Soros Foundations to create meaningful, impactful brand strategies. She is also a member of Business for a Better Portland, an Experience Director at the US West Region of Entrepreneurs' Organization (EO), and a board member of Zebras Unite. In this episode… Finding the courage to embrace your true self while navigating business and personal growth can feel overwhelming. Many entrepreneurs struggle with self-doubt, misalignment, and the fear of change, often leading to stalled progress and unfulfilled potential. But how does one muster the bravery to leave behind what no longer serves them and embrace a new path? Creative strategist Talie Smith shares how she helps organizations rediscover their identity through a unique approach called "Design Therapy." By facilitating open conversations, addressing hidden tensions, and creating a time-bound process, she ensures teams align around a shared vision. Drawing from her journey — overcoming childhood struggles, taking bold risks, and even undergoing a transformative psychedelic experience — Talie emphasizes the importance of self-awareness, resilience, and vulnerability in leadership and branding. Tune in to this episode of the Smart Business Revolution Podcast as John Corcoran interviews Talie Smith, Founder, and CEO at Smith & Connors, about using design therapy to align personal and organizational identities. They discuss how Talie's childhood shaped her fearless approach to business, her bold move from New York to Portland without a job, and why she welcomes workplace conflict as an opportunity for transformation. This conversation offers valuable lessons in embracing change and authenticity.

I'm diving into my backlog to publish three unpublished interviews with Agile Lens with this last conversation from December 2023. I interviewed Alex Coulombe, Lead & CEO of Agile Lens Immersive Design, Kevin Laibson, Experience Director for Agile Lens, and Jackie Roman, Cinematographer at Agile Lens, at FilmGate Interactive 2023 about the Four Seasons Lake Austin VR experience as well as the A Christmas Carol VR experience. See more context in the rough transcript below. This is a listener-supported podcast through the Voices of VR Patreon. Music: Fatality

Every year the Erie Reader newspaper receives nominations and selects Erie's 40 Under 40. Forty local young adults making a difference in their spheres of influence. We welcomed two folks recognized: Ryan Dawley, actor and podcast host of Spotlight 814, and Ryan Hoover, Experience Director of the Erie Downtown Development Corporation to share their stories.

Summary Paul Hornby, Digital Customer Experience Director at The Very Group (owner of very.co.uk and other brands) joins Ian Jindal and Georgia Scott to discuss his role, career and the positioning of Very within the market. We explore the history of the group, which dates back to 1890, and how it has evolved into the UK's largest domestic online-only retailer with an integrated flexible payment platform. We delve into the concept of digital experience and how the Very Group aims to help families get more out of life by offering a wide choice of products and flexible ways to pay. They also touch on the challenges of marketing and personalisation, as well as the ongoing technology transformation at the Very Group. Listen out for the term "technical cholesterol" - both the phrase and the explanation are delightful and we wish that we'd thought of this, but the recording doesn't lie ;)   Takeaways The Very Group is the UK's largest domestic online-only retailer with an integrated flexible payment platform. The company aims to help families get more out of life by offering a wide choice of products and flexible ways to pay. The role of credit is to support families in managing their household income and making purchases more affordable. The Very Group is focused on digital experience and constantly optimizing the customer journey. The company is undergoing a technology transformation to create a composable architecture and enhance the customer experience. Quotes "Our purpose as a business is to help families get more out of life." "Our job was to translate [the heritage] into a digital world, create a compelling digital experience, and then find a way of translating the mechanism of how you could spread the cost online." Chapters 00:00 - Introduction and Lunch 01:17 - Introducing Paul Hornby 02:12 - Paul's Role at the Very Group 03:39 - The Unique Proposition of the Very Group 04:38 - The History of the Very Group 06:35 - The Catalog Business and Credit Offering 09:26 - The Transition to the Digital World 13:12 - The Role of Credit in Supporting Customers 15:08 - The Value Proposition to Customers 16:35 - Market Competitive Pricing and Credit Options 21:06 - Digital Marketing and Personalization 24:48 - Paul's Career Journey 29:34 - Returning to the Very Group 32:31 - The Technology Transformation at the Very Group 38:11 - Creating a Learning Culture 39:09 - The Exciting Future of the Very Group   --  Run time: 48 minutes INFORMATION: [

Gia nhập Talentnet từ năm 2007, chị Nguyễn Thị An Hà đã trở thành một trong những thành viên chủ chốt sáng lập nền tảng tư vấn và cung cấp nhân sự này. Hiện tại, chị giữ vai trò Marketing & Customer Experience Director. Sau 17 năm, Talentnet đã trở thành công ty tư vấn nhân sự hàng đầu tại Việt Nam, và là công ty duy nhất cung cấp toàn diện các giải pháp nhân sự.Mới đây, Talentnet đã thành lập thêm phòng Trải nghiệm khách hàng để lắng nghe ý kiến khách hàng và thể hiện sự cầu tiến phát triển. Trong tập podcast này, chúng ta sẽ lắng nghe hành trình của chị An Hà tại Talentnet cùng những thông tin hữu ích về ngành HR.  Đừng bỏ lỡ!Xem phiên bản video trên YouTube---Nếu có bất cứ góp ý, phản hồi hay mong muốn hợp tác, bạn có thể gửi email về địa chỉ team@vietcetera.comĐọc bài viết về những nhà tiên phong trên kho nội dung trên Vietnam Innovators tại: https://vietcetera.com/vn/bo-suu-tap/vietnam-innovator

We For Real types are the people who are curious to hear great stories, laugh together, and travel all roads, even the hairpin, pothole-filled ones, with the people we love. If you are any or all of these things, you are going to drink up this conversation with two women I deeply admire, love, and always want more time with, even when we are expiring in the Alabama humidity. Katherine Wolf and Alex Wolf are family and dearest friends. They have written a beautiful new book that comes out of Katherine's miraculous survival of a near-fatal brainstem stroke that left her with significant disabilities. I don't even want to take one more second without letting you hear from them, so click in right now and get straight to my conversation with the remarkable and generous, Katherine Wolf and Alex Wolf. Katherine Wolf is a stroke survivor and disability advocate who leverages her redemptive story to encourage those with broken bodies, broken brains, and broken hearts. She and her husband Jay live in Atlanta with their sons, James and John. Together, Katherine and Jay are resourcing people experiencing disabilities through Hope Heals Camp and Mend Coffee. They have co-authored two best-selling books Hope Heals and Suffer Strong. Katherine's first devotional collection, Treasures in the Dark, is now available. Alex Wolf is the Resource and Experience Director at Hope Heals, where she has the honor of creating inclusive spaces and communities for families affected by disabilities. She also has directed Hope Heals Camp since its founding in 2017. It is the joy of her life. Alex and her husband, Henry (the other joy of her life), live in Birmingham, Alabama. Learn more about Hope Heals at HopeHeals.com and Instagram @hopeheals. Visit ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠KimberlyStuart.com/podcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ for more from this episode.

Our guest: Brandy Wilkins PT, DPT, CPHQWe are excited to announce part II of our crossover episode with Kairos Conversations: Connecting with Quality. Make sure to check out part I where Brandy interviews Jules!Brandy Wilkins is a healthcare quality consultant and owner of Defining Point Coaching & Consulting, LLC.,  on a mission to make our U.S. healthcare system safer and reduce preventable harm. With almost a decade of healthcare quality experience and even longer as a physical therapist, she has consulted with 70+ healthcare organizations and hundreds of specialty programs to identify and improve challenges with patient safety, patient experience, and clinical processes. Brandy has a podcast called Kairos Conversations: Connecting with Quality, where she shares the journeys of professionals who are making an impact in healthcare, away from the bedside. Tune in for some candid conversations about how to make healthcare safer. Learn more about Brandy:LinkedInDefining Point Coaching & Consulting 

What separates successful shops from unsuccessful ones? The people. As a leader, taking care of your people is paramount. So how do you manage and lead your people better? By following the Golden Rule. How do you apply the “Golden Rule” in business? Mike Ruge—the Integrator and Experience Director at ZENGERS—shares what that looks like and it can transform your business in this episode of MakingChips. Because if you aren't taking care of your people, they won't be MakingChips and if they're not MakingChips, you're not making money. BAM!  Segments [0:16] Take advantage of Thomas™ programs [4:10] Manufacturing News: Tesla is changing perspectives  [8:45] Applying the Golden Rule in your business [14:33] Palo Alto Networks Industrial OT Security [16:07] Ask questions to collaborate on a solution  [22:26] How to shift your culture in the right direction [25:34] How to address underperformance  [35:02] Some BIG changes at ZENGERS and Hennig  [37:06] Learn how to be more empathetic [38:06] Learn more about IMTS+ [39:31] How to keep yourself accountable Resources mentioned on this episode Mike Ruge on LinkedIn Thomas™ Programs Tesla on YouTube Palo Alto Networks Industrial OT Security Marketplace Chaplains IMTS+ Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Já desanimou de pegar um Starbucks por causa da fila? Pois é, a gente também e por isso resolvemos falar sobre Customer Experience nesse episódio. O tema é central para a estratégia de qualquer empresa e cada vez mais atrai atenção e investimento. Para entender isso melhor, convidamos a Anny Atti, Experience Director na IBM iX, para uma conversa com os fundadores da Sandbox Daniel De Tomazo e Felipe Senise.DICAS E REFERÊNCIASCurso | Strategy TrendsPlataforma | Systems Innovation NetworkNewsletter | The Tech FriendArtigo | The tragic blown promise of Amazon GoEpisódio | McKinsey: Last Week Tonight with John OliverSANDBOX NAS REDESSugestões, críticas e comentários: podcast@sandbox.eeAcesse o site da Sandbox para conhecer nossos curso: http://sandbox.eeInstagram: @sandbox_eeLinkedin: http://linkedin.com/school/sandbox-escola-de-estratégiaEmail comercial: contato@sandbox.ee

When we think about the success of a business, we think about stats, popularity, and growth. But what about the employee? Our guest this week is focused on prioritising the people, as the Director of EMEA Solutions at Qualtrics, Sally Winston joins Gareth to discuss the exciting world of employee experience (EX).  With a background in psychology, Sally is passionate about ensuring her leadership is marked by empathy, as she believes that treating each employee as an individual is the key to a successful business, no matter how big the head count.  This conversation explores how the world of EX interacts with technology, and how both AI and psychometric systems can help us know more about ourselves and how we interact with our workspace.  Time stamps What good leadership means to Sally (02:20) How Sally started out (04:30) Employee experience vs. customer experience (11:00) The greatest difference between millennials and Gen Z in the workplace (14:39) How much do psychometric systems reveal about ourselves? (25:25) Qualtrics ‘TACOS' values (29:04) AI and EX (32:27) How Qualtrics is embracing the age of AI (37:00) Sally's advice to her younger self (41:25)  *Book recommendation: ‘So Good They Can't Ignore You' by Cal Newport So Good They Can't Ignore You: Amazon.co.uk: Newport, Cal: 9780349415864: Books *  

This week our host Brandi Starr is joined by Jim Combs, Vice President of Experience Strategy & Research at Human Spark.   As VP of Experience Strategy & Research at Human Spark, Jim leads development and integration of digital and traditional brands, products, services, and marketing for global Fortune 1000 companies.   Jim is one of those rare individuals who lives and breathes at the experience design intersection of creative, business, and technology.  He has over 25 years of experience leading successful teams and global, strategic-level initiatives for clients including Philips Healthcare, 3M, Cox Communications, AT&T, UPS, The Coca-Cola Company, The Home Depot, IHG, Verizon Wireless, Marriott, The WK Kellogg Foundation, Kimberly-Clark, Equifax, Universal Music, Rounder Records, CareFirst Blue Cross Blue Shield, the American Cancer Society, and Macy's.   Prior to Human Spark, Jim served as Experience Director for T3 in Atlanta, Georgia, and has previously held executive positions with Slalom Consulting, WebMD, Moxie Interactive, Sapient, and IBM.   He started his career in the music business as a marketing and sales lead for CBS Records in the heyday of vinyl records before leaving after five years when CDs were released to be a pioneer in new media, eCommerce, and enterprise digital transformation. He continues to compose, record, release, and perform his own music which can be heard on radio and streaming channels around the world.   Jim holds a Master's Degree in Interactive Telecommunications from New York University's Tisch School of the Arts and graduated from the University of Oklahoma with a Bachelor of Arts in Journalism: Radio, TV, Film.   On the couch in this weeks' episode, Brandi and Jim will tackle Deciphering Customer Desires: From Insights to Brand Promise Delivery.   Links: Get in touch with Jim Combs on: LinkedIn Twitter Instagram Facebook Human Spark Subscribe, listen, and rate/review Revenue Rehab Podcast on Apple Podcasts, Spotify, Google Podcasts , Amazon Music, or iHeart Radio and find more episodes on our website RevenueRehab.live

  Dr. David Willows is Co-founder and Strategic Director at [YELLOW CAR], the world's leading experience strategy training and consultancy firm for schools. Between 2005 and 2022, he was Director of Advancement at the International School of Brussels, Belgium. During this time, he grew to be widely regarded as one of the most innovative practitioners in the field, helping to shape and define the future of Advancement (admissions, marketing & communications, fundraising & alumni relations) in schools. He was recently listed as one of the world's Top 10 Global Educational Influencers. An author and regular keynote speaker and trainer at international events around the world, David is passionate about helping schools advance in ways that are relevant to today's educational landscape. Suzette Parlevliet is Co-founder and Experience Director at [YELLOW CAR]. With a background in hospitality management, she worked at the International School of Brussels for nearly a decade, where she oversaw the school's brand development, communication strategy, web design, content production and, ultimately, the school's family experience. Today, Suzette brings expert insight and supports school leaders to design and implement experience strategies in ways that demonstrate impact across the organization.

KB connects with Nikki Salander, Experience Director at Flora Cannabis Co - where the cannabis retail experience is being taken to a whole new level with ambiance, a drive-thru, and outstanding customer service!

Max Pfeifer is the Experience Director at Museum of Play and Art (MoPA), a group of children's museums that focus on learning through play. In this interview, Max shares how MoPA focuses on delivering a superior experience by hiring exceptional talent and running the business with state-of-the-art technology.Key takeaways:Guests should so satisfied that they advocate for the business and deliver the flywheel effect, bringing in new guests that marketing doesn't need to pay to attractMax stresses the importance of training and development for the frontline staff, both during initial onboarding as well as ongoing learning throughout their employment.Max sheds light on MoPA's strategy for managing guest flow and timed ticketing, which he refers to as “comfy capacity.”

Sari speaks with Paige Polk, an Experience Director and Mindfulness and Creativity coach, about how artists can incorporate mindfulness into their practice and the payoff for doing so.This show is sponsored by Not Sorry Art School and Not Sorry Art.WATCH the show on YouTubeEmail Sari at notsorryart@sari.studioFollow Sari: @not_sorry_artSHOW NOTES:Paige's podcast, Not Yet with Paige PolkPaigePolk.com

Lifting others through events, coaching, partnerships   After 25 years at Microsoft, most recently as the Global Learning and Experience Director, Nickie Smith is going it on her own as the founder of not-for-profit People for Change, to expand Be Bold for Change internationally, and help lift others through her executive coaching company, Bold Leadership Practice. Podcast host Peter Proud caught up with the UK native to talk about her starting an organization to meet her needs and those of others, international expansion, the power of coaching and more. 

Have you ever wondered what it takes to host a marathon? How about what makes a good expo location? Or how all of those cups get cleaned up. Putting on a race for thousands of runners isn't easy. Not by a long shot. But when you see the smiles of people crossing their first finish … Continue reading Alaina Williams – Experience Director →

With extensive experience in advancement, communications, admissions and marketing in International Schools, David and Suzette share their journey founding Yellow Car. We explore the unique approach David and Suzette facilitate with schools and organisations, "Experience Strategy", engaging school leaders and school teams to intentionally design the experience of their school.    About David Willows   DR DAVID WILLOWS is Co-founder and Strategic Director at [YELLOW CAR]. Between 2005 and 2022, he was Director of Advancement at the International School of Brussels, Belgium. During this time, he grew to be widely regarded as one of the most innovative practitioners in the field, helping to shape and define the future of Advancement in schools. He was recently listed as one of the world's Top 10 Global Educational Influencers. An author and regular keynote speaker & trainer at international events around the world, David is passionate about helping schools advance in ways that are relevant for today's educational landscape.   David Willows on Social Media Twitter: @davidwillows LinkedIn: https://www.linkedin.com/in/davidwillows/   Website: www.yellowcar.io [YELLOW CAR] Community: https://community.yellowcar.io Fragments II Blog: www.yellowcar.io/blog   About Suzette Parlevliet   SUZETTE PARLEVLIET is Co-founder and Experience Director at [YELLOW CAR]. Previously, she joined the Advancement team at the International School of Brussels, Belgium in 2013. During this time, she oversaw the school's brand development, communication strategy, web design, and content production until, in 2019, she took up the role of Manager of Experience Design.  Today, Suzette brings expert insight into the day-to-day life of an innovative Advancement office and is skilled at supporting others to be successful in their role.   Suzette Parlevliet on Social Media Twitter: @SuzetteParlevl1 LinkedIn: https://www.linkedin.com/in/suzette-parlevliet-2203967b/   John Mikton on Social Media LinkedIn: https://www.linkedin.com/in/jmikton/ Twitter: https://twitter.com/jmikton Web: beyonddigital.org   Dan Taylor on social media: LinkedIn: https://www.linkedin.com/in/dantcz/ Twitter: https://twitter.com/DanTaylorAE Web: www.appsevents.com   Listen on: iTunes / Podbean / Stitcher / Spotify / YouTube Would you like to have a free 1 month trial of the new Google Workspace Plus (formerly G Suite Enterprise for Education)? Just fill out this form and we'll get you set up bit.ly/GSEFE-Trial

April Berg is the Co-Founder & Customer Experience Director of the Aruna Project, an incredible organization which empowers women through employment. The Project, "Creates lifelong freedom marked by holistic care for victims of human trafficking. Products are crafted in freedom by skilled Artisans who are finding their voice, experiencing independence and growing with a sisterhood of others who have overcome." They've employed over 120 women since they began in 2015 (products launched in 2018) with 60 women currently employed, and they look to bring on 3 new women per month. Their training center serves over 3,000 in the redlight area in India which they started from. "Will never employ a woman unless we can fully sustain her ongoing," states Berg. She continues, "Everything that we create . . . was made by women who we've helped set free and have overcome quite awful situations. We provide sustainable employment through holistic care so they're fully sustained. And then our products are sold and marketed here in the USA."  Her life was forever changed when her and her husband on a trip to India--witnessed a two square mile area with over 15,000 sex slaves existing in tiny corridor and awful living situations. She and her whole family returned, embedded in the area and spent months researching mission, vision, values of other organizations before they launched.  She discusses how they fund the business, how they train the women to not only live their life after they get out of the brothel, but then to get them into work, how they compete with other, larger athleisure brands, plans for working with the HALO sector, and more.  Be sure to reach out to April to inquire about donating, or if your organization would consider reselling their items. Lots of possibilities here for brick and mortar facilities of all sizes!   Click here to download transcript. 

Matt Craike is the Director of Persuasion Experience, a marketing system that helps 7 & 8-figure companies hit their next level of growth. He was also the former Head of CRO & Funnels at The Oodie. Matt has a background in accounting and filmmaking. He'd been dropped off into 120+ industries to create new marketing campaigns that stand out and convert. Follow Matt at https://www.linkedin.com/in/mattcraike Get your free book at https://www.mattsfreebook.com/ Visit https://persuasionexperience.com/ for more! Chapters: 00:00 Intro 00:20 Meet Matt Craike 01:35 Linkedin Wealth Attraction 03:20 Persuasion Experience 2.0 04:40 Why Youtube Ads 05:50 How To Build An Awesome Lead Magnet 08:15 Make Your Copy Consumable 09:20 Ideal Clients 10:30 Free Demo & Free Trials 11:40 Digital Marketing Equation 13:15 Tunnel Vision vs Funnel Vision 15:15 Working With Existing Business 16:00 3 Ways To Grow A Business 18:25 Business Bottlenecks 19:20 Insurance Policy 20:25 Most Dangerous Number In Business 22:30 Changing The Way People Think 24:00 Advise To Consultants 25:00 Creating A Good Offer 28:45 Best Sales Process 29:20 B.A.N.T. 30:45 How To Do Well In Linkedin 33:20 Working At The Oodie 35:40 The Right Testing Philosophy 38:00 A/B Testing Duration 40:00 Conversion Rate Optimisation 41:50 Davie Fogarty 44:05 Hiring A CRO 45:05 You Should Test That 46:05 Putting Yourself Out There 47:40 Outro

“A great member experience is going to be holistic and involve everyone.” - Taylor WellsThank you for tuning in to episode 32 of The CUInsight Network, with your host, Lauren Culp, Publisher & CEO of CUInsight.com. In The CUInsight Network, we take a deeper dive with the thought leaders who support the credit union community. We discuss issues and challenges facing credit unions and identify best practices to learn and grow together.My guest today is Taylor Wells, Experience Director at On the Mark Strategies. The core mission at On the Mark Strategies is to guide credit unions in their strategic planning, branding, and building their member experience so they can succeed. The team has many years of credit union experience and truly believes in helping credit unions thrive in a competitive environment. On The Mark Strategies differentiates itself through its  core values, the three E's: Engage, Educate, Entertain. In this episode, Taylor discusses the significance of the member experience and how On The Mark Strategies can help credit unions create a customized, authentic, and consistent experience for both employees and members.  Taylor shares the ways his team works with credit unions to understand and improve their member experience across multiple channels. He explains that the team starts with data collection and demographic work to understand the current state of the member experience and hosts multi-day workshops for the credit union team to recreate their ideal member experience. During our conversation, Taylor speaks to the disconnect between front and back-office employees and ways to generate buy-in from all levels of the organization.  He also shares the effects hiring, growth, and retention can have on the member experience. Taylor recommends credit unions also look outside of the industry to bring in new talent, while not overlooking ways they can promote from within.  To maximize ROI and brand impact, Taylor advises credit unions to align their community involvement and charitable donations with their brand values and target audiences.  As we wrap up the conversation, Taylor calls out the importance of actionable strategic plans, organizational health, effective marketing, and more.Tune in to hear Taylor talk about his growing hat collection, his favorite Michael Jordan quote, and the book he recommends everyone read. Enjoy my conversation with Taylor Wells!Find the full show notes on cuinsight.com.Connect with Taylor:Taylor Wells, Experience Director at On the Mark Strategiestaylor@markarnold.comhttps://www.markarnold.com    LinkedIn | Instagram | Twitter 

The Royal & Derngate's Ashley Bishop, the Programming & Customer Experience Director, talks Christmas and of course panto season - on yes he does - with an update on the state of one of the county's jewels, with some exciting things to look forward to in 2022. See https://www.linkedin.com/in/ashley-bishop-b24656b0/?originalSubdomain=uk and https://www.royalandderngate.co.uk/whats-on/ Originally broadcast 30th Nov on Open4Business on NLive Radio

Known's Cheria Young joins the show to discuss her role as Talent Experience Director at Known Marketing Agency. Follow the show on Instagram: @adcademics Follow Justin on on all social platforms: @justnbarnette Follow Justin on LinkedIn: www. linkedin.com/in/justindbarnette Interested in being a guest on the show? Email adcademicspodcast@gmail.com

“It's not where you start, but where you finish that counts”! On Episode 42 of Real-World Talks, we had a former student and wonderful partner of the Chaplin school, Camila Garcia'14, Colleague Experience Director of Hyatt Regency Miami as our guest. Camilla spoke about not knowing what she wanted to do as a student and how her career path led her to her passion in human resources. She also provided “go to” advice for students and eagerly spoke about Hyatt, the importance of giving back, joining different organizations, and what she loves the most about her job! As always, we hope you enjoy this episode! Starring: Lourdes Torres, Katherine Martin & Nathalie St Remy Produced by: Nathalie St Remy

"A viagem tem de ser uma experiência", diz João Bettencourt. O João foi Experience Director naquela que é a cadeia Hoteleira mais peculiar do mundo pelo seu conceito muito diferente dos outros hotéis, o Selina. O Selina pretende dar a conhecer o que é a experiência local do país através de uma estratégia criativa fora de série, o João fala sobre isso neste episódio. Com a capacidade incrível de tornar todas as histórias mais interessantes, o João é da opinião que há criatividade em todos os trabalhos e que todos somos criativos pelas soluções que somos obrigados a arranjar para os problemas. Qual é o truque para uma vida mais easy going? Tentar sempre descomplicar tudo e aproveitar as experiências ao máximo, porque no final é isso que levamos das viagens e da vida! Um dos melhores contadores de histórias que já tivemos no Bitalk e que vale a pena ouvir e ver! --- Send in a voice message: https://anchor.fm/bitalk/message

Jill is a strategic and visionary ex-Experience Director with over 12 years of experience. She currently works for Bain & Company as one of their most senior Designers in EMEA. Throughout her career, she has led and helped international companies and start-ups to innovate, to instill a human-centric design approach, and to grow. She designs interactions at the intersection of people, products, and environments, and brings out incremental and revolutionary changes for the people she designs for. She's worked in London, New York, Abu Dhabi, and Taipei. Her clients include Sony, Tiffany & Co., Kellogg's, BP, BT, Jaguar Land Rover, HSBC, Macquarie, and more. Table of content: 00:30 - Episode summary 03:00 - Intro Jill 05:00 - The definition of strategy 08:30 - Enabling innovation with strategy 10:20 - In-house agency vs. embedded teams 12:30 - Strategic design vs. service design 16:00 - Design & product strategy 19:30 - The biggest strategic challenges companies face 26:20 - Combining design & product strategy 30:00 - Ensuring a holistic design in cross-functional teams 35:40 - 3 Tips if you work on/with a design strategy Follow Jill: Linkedin: @cyjilllin Twitter: @jillybeanlin ✩ Follow The Product Bakery Podcast ✩

Our Tuesday guest grew up in Erie, moved to Florida to work for Disney World, and then came back to Erie to become the very first Experience Director with the Erie Downtown Development Corporation. We talked to Ryan Hoover about his journey, and find out what's in store for the EDDC as they continue to revitalize our hometown.

This week we speak with Gabriel Jarquin, Experience Director of Toronto's Pride and Remembrance Run. Gabriel started running in elementary school and says that he found it to be a safe space as a young gay kid. After a hiatus from the sport in his 20's, he has rediscovered his love of running and took on his new role with the Pride Run in this, the 25th anniversary of the event. In this episode we chat about the history and significance of the Pride and Remembrance Run, the challenges of going virtual, and how this year's party will be as fun, fast and fabulous as ever. Learn more and register for the Pride and Remembrance Virtual Run at https://www.priderun.org/Learn more about The Shakeout Podcast and Canadian Running Magazine on our website https://runningmagazine.ca/category/shakeout-podcast/Follow The Shakeout Podcast on Twitter https://twitter.com/ShakeoutPodcastInstagram https://www.instagram.com/shakeoutpodcast/ andFacebook https://www.facebook.com/theshakeoutpodcast/Subscribe to our weekly show on Apple Podcasts https://podcasts.apple.com/ca/podcast/the-shakeout-podcast/id1224828899243

"It's not just a race, it's a party. Yes we're taking it serious, yes we're running fast, yes we're trying to win, but you can't help but party; you can't help but dance." - Gabriel Jarquin In June, LGBTQ2S+ communities around the world come together to celebrate love, diversity and acceptance. The month of June was chosen to commemorate the riots held by members of the community against a police raid that took place at the Stonewall Inn in New York City on June 28, 1969. In addition to the parades, parties, and concerts, various cities around the world organize a Pride Run. Twenty Five years ago, Alan Belaiche started the Pride & Remembrance Run in Toronto to honour his friend who died of AIDS the year prior. In this episode, we’re joined by Chris Brohman, President of the Pride and Remembrance Association, and Gabriel Jarquin, Experience Director who provide a behind-the-scenes look at the Pride and Remembrance Foundation, the run, and what the event means to the community and the beneficiaries of every dollar received through the foundation’s fundraising efforts. To learn more about the Pride & Remembrance Run, you can follow them on Instagram at: @priderunto You can also find them at: https://www.priderun.org/ To learn more about Chris, you can follow him on Instagram at: @chrisbrohman To learn more about the Gabriel, you can follow him on Instagram at: @gabrieljarquin Follow The Longest Stride: Instagram - @TheLongestStride Twitter - @Longest_Stride https://www.thelongeststride.com

Ashley Bishop, Programming & Customer Experience Director for the Royal and Derngate Theatres, shares news of their reopening with details of the social distancing in place and what has been going on behind the scenes in a 'dark' closed theatre these past few months. With details of some upcoming performances and productions, Ashely thanks all the customers who supported the theatres by not asking for refunds but changing their tickets 1, 2 or often 3 times as Ashely and his team kept having to change performance dates. An interesting insight into one of Northamptonshire's jewels, so worthy of support. For more information see www.royalandderngate.co.uk Originally broadcast 23rd March on Open4Business on NLive Radio

Sometimes there are simple solutions right in front of you that can make your experience at home 10x better, solution that most people don't do. On this episode we talk about this concept as well as what user experience is and how it can be applied to making a home more intuitive and better to live in!About the guest:Tony Quiroz is a Customer Experience Strategist at GoDaddy. His former roles include VP, CX at Ethology, VP, UX at Lumension, and Principal UX Designer at Sage. Reach out!www.uprelief.co@uprelief on instagram and facebooksmile@uprelief.co

Our guest this week is Scott Gray, Experience Director at health club chain, Virgin Active South Africa.Scott has worked in digital business for around 20 years - from BMW South Africa, where he helped launch them into social media in 2009, to co-founding his side hustle CancerDojo which aims to help and empower those with Cancer.He is a digital transformation specialist with a wealth of experience in digital product, design and user experience known for his user-centred design thinking and innovation. Out of work, you'll find him climbing, fly-fishing and in 2008, Scott even played for the SA beach ultimate frisbee team in Italy...It's Scott Gray!Follow Daryn on LinkedIn: linkedin.com/in/darynsmith/Links referenced:Product Hunt newsletter: https://www.producthunt.com/newsletterCancer Dojo: https://cancerdojo.com/

Zoe Stanton is an entrepreneurial, creative and collaborative leader with more than 15 years experience working in design and social change and a passion for addressing the most important and complex issues. Zoe has had leadership roles creating and scaling new ways to bring about change, transform organisations and design better services for positive social impact. In 2005, Zoe co-founded Uscreates, a strategic design agency specialising in applying design to social challenges, in health, well-being and education. As Managing Director Zoe led teams through significant transformation across sectors with notable clients including NHS England, Homes England, Macmillan and Nesta. Uscreates was acquired by FutureGov in 2018 bringing together the two company's shared ambition to design public services and transform organisations for the 21st Century. At FutureGov, Zoe's role as Experience Director focused on amplifying the positive impact of the organization and facilitating reflection and iteration on what the experience of working with FutureGov should be. Zoe studied Design at Goldsmiths College and loves working with young talent to help them develop and grow. Social Links LinkedIn: @ZoeStanton Twitter: @StantonZoe

It's another ultimate artist experience! Join us with our guest, Kyle Henry of Hit Maker Films and OpenLight Films as he shares his experience on directing and filming weddings, commercials, and short films with the like of Kevin Hart and Steph Curry. He also shared how he gets inspiration for his work from traveling around the world with his family. --- Support this podcast: https://anchor.fm/baetxp/support

Steve chats with Patti Murphy, Employee Experience Director, Hayden Homes about the power of knowing your why, both individually and as a company. Patti shares how this focus has lead their company to win multiple awards for being the Best Place to Work in their region.Patti also shares stories of working in Human Resources during Covid-19 as well as her experience working with employee benefits. Connect with Patti: https://www.linkedin.com/in/pattimurphy01/Connect with Steve: https://www.linkedin.com/in/steve-watson-cpa/*************************Are your employees okay with another year of insurance rate increases?Visit Trendbreakers.com to find out more on how I was able to lower the cost of benefits by 1k/employee which allow us to invest those savings back into the company and the employees.

In this episode, Bea sits down with Erwin Armovit of Spongecola, Happy Feraren of Silly People Improv Theater (SPIT), and Pam Jocson-Osasona, Experience Director of TeamAsia to discuss how the artists belted a new wave of entertainment with virtual...

“As a CEO, the first thing I would be asking my team is ‘who are our regular users?’ Then I’d take these personas and map out what experiences and journey they now need. Taking nothing for granted, I would showcase the new customer journey map to these customers. I’d get the advocacy and the buy from them in advance. I’d be asking them ‘does it look right?’” This is a conversation with Murray Grubb Jnr. Within Oracle, Murray heads up the Aviation Sector to drive Digital Transformation, User Adoption and Acceptance of modern digital services. He is a former Elected Politician, Speaker, Panellist, Judge and Industry Expert on all forms of Digital Engagement. In this episode, my second conversation with Murray. He talks about how companies, particularly those that have had their doors closed for some time need to completely redesign their user experience before they open their doors. Not only this, but they also need to get buy-in in advance from the customers that they want to serve. They can’t leave a new customer experience to guesswork.

Rethinking ‘Hospitality’ and the ‘New Normal’ with Melissa Meiner. Melissa is the Experience Director at Bay Hope Church and former vocalist for the band Bellarive.On Instagram: @mrs_meiner, @leaderoaks, @bayhopechurch, @bellariveShow notes with the picture of Middle School Mike Mage with his Dwight Schrute haircut: https://healthychurchgrowth.org/healthy-church-growth-episode-13-melissa-meiner/

This is a conversation with Murray Grubb Jnr, within Oracle, Murray heads up the Aviation Sector to drive Digital Transformation, User Adoption and Acceptance of modern digital services. He is a former Elected Politician, Speaker, Panellist, Judge and Industry Expert on all forms of Digital Engagement. In this episode, Murray has a clear message for the heads of airlines, that they need to treat every engagement with their customer like it’s the first-ever engagement.

In this episode...Kyle is the founder of documentary film project One Day on Earth, which produced the first film made in every country of the world with the support of thousands of volunteer filmmakers, dozens of Non-Profits and the United Nations. He is repped at HeLo as a film director and experiential designer.SAG-Aftra & IATSE Virtual Town Hall with Adam Schiff:https://youtu.be/XcHMP_z9o2oJoin our Crew Safety Roundtable so Producers and Production Companies can hear your voice on what you need to see for set safety in order for you to feel comfortable enough to return to work.Email us at producershappyhour@gmail.comTopicsCovid-19, Stay at Home, Commercials, Film Production, Experiential Production, DocuseriesInterview GuestKyle RuddickFilm Director & Experience Designerhttps://www.kyleruddick.com/Voice MemoAJ Winslowhttps://www.linkedin.com/in/aj-winslow-5641081a/Take Actionwww.producershappyhour.com/take-actionRob Bluemke - Sound Mixer/EngineerShow Editorwww.robertbluemke.comChristopher Daniels - Creative DirectorLogo & Artwork Designwww.misterstyles.comKyle Puccia - Commercial/Theatrical Music ComposerIntro/Outro Musicwww.kylepuccia.comFollow the HostsSister Christian KendrickInsta: @sisterchristianrocksWebsite: www.sisterchristianproduces.comLawrence T. LewisInsta: @lawrenceltlProducing: www.lawrencetlewis.comVoice Over: www.voiceoflawrence.comShare Your StoryEmail: producershappyhour@gmail.com

This is the first episode in our series of conversations that we hope will inspire and support the positive transformations going on in education, and other sectors. In this introductory episode, Tim Logan introduces the Future Learning Design podcast, and we hear from a selection of the fantastic guests who will be appearing on upcoming episodes. Appearing on this episode are: - Allison Zmuda, author and expert on Personalized Learning - Doreen Kessy, Chief Business Officer at Ubongo learning media production - Steve Peha, software engineer, educational advisor and consultant - Willy Wijnands, Founder and creator of EduScrum - Giles Hutchins and Laura Storm, authors and sustainability and leadership consultants. - Charles Cassidy and Igor Grossman, science of wisdom experts and hosts of the podcast On Wisdom - Carla Aerts, futures of learning versatilist, catalyst and thought leader. In the rest of the series, Tim Logan will also be talking with: - Peter Mott, serial education disruptor and architect of NEASC's ACE Learning protocol - Tosin Olowoyeye-Taiwo, founder and social entrepreneur behind Street to School - Greg Curtis, author, consultant and creator of LearningBoard - Paul Magnuson, Director of Educational Research and expert Agilist, Leysin American School - Anne Fischer, Assistant Principal and Curriculum Coordinator at Phorms Berlin, co-founder of WomenEdDE and expert in design thinking and Agile methodologies - Gidion Peters, author and founder of Organize Agile - Zoe Stanton, founder of Uscreates, Experience Director at FutureGov and social design expert and entrepreneur Find out more about the Future Learning Design collective at www.futurelearningdesign.com (forthcoming) and follow me on Twitter @teb_logan or find me on LinkedIn.

Austin Govella is an Experience Director with Avanade where he helps re-invent how enterprises collaborate and engage with customers and employees. Austin co-authored Information Architecture: Blueprints For The Web, 2nd ed. (New Riders/Peachpit Press, 2009). His work is also featured in Information Architecture For The World Wide Web, 3rd ed. (O’Reilly, 2007) and The User Experience Team of One (Rosenfeld 2013). He writes and speaks about creating better experiences, better products, and better teams.Check out his newest book, "Collaborative Product Design"-Feel free to stalk 'Experience Design w/ Tony Daussat' on Instagram at @xdpodcast -As always thank you for listening, and if you enjoy what you're hearing, please share with your friends and co-workers :) -If you are feeling EXTRA inspired, I would love for you to check out my Patreon page here: https://patreon.com/xdpodcast#staycuriousSupport the show (https://www.patreon.com/xdpodcast)

David Goltz, Experience Director introduces Design thinking as a process for creative problem solving. Helping explain ‘What is it, and why it is useful' as a 5 Step Process.

Welcome back to another episode of the GBH Collective where we bring you the stories behind the stories from our writers and photographers all over the world, and from our studio team based here in Chicago. This week we’ve got Hillary Schuster, our Experience Director at GBH. Hillary is in charge of all the events we produce as Good Beer Hunting, and working with our clients around the world to develop their own concepts and engagements with their fans. Her background in innovation planning lends a unique perspective on these things, and how the beer world can think more broadly about the audiences they attract and the experiences they create for them around beer. Not only is she my business partner, but we’ve been married for more than six years. Listen in.

Not only is Joanna Finkle-Murray the Experience Director at the Hampton Beach Casino Ballroom, but she's known Scott long enough to remember when he had long hair.

This episode I welcome back my friend Luke McElroy to the show. Luke runs Orange Thread Media and is the author of the recent book “Environmental Projection” which we talked about a few weeks ago on the show. Nick Rivero also joins us this week. Nick is the Experience Director at Salt Conferences. He has toured as a video engineer and director with Mumford & Sons, Lady Antebellum, Hillsong United, Chris Tomlin, and others. He also runs a video production company called Meptik. This talked to these guys about SALT, an annual conference for church creatives and media junkies like you and me. twelvethirtymedia.com/057 --- Support this podcast: https://anchor.fm/makingsundayhappen/support

This episode I welcome back my friend Luke McElroy to the show. Luke runs Orange Thread Media and is the author of the recent book “Environmental Projection” which we talked about a few weeks ago on the show. Nick Rivero also joins us this week. Nick is the Experience Director at Salt Conferences. He has toured as a video engineer and director with Mumford & Sons, Lady Antebellum, Hillsong United, Chris Tomlin, and others. He also runs a video production company called Meptik. This talked to these guys about SALT, an annual conference for church creatives and media junkies like you and me. twelvethirtymedia.com/057 --- Support this podcast: https://anchor.fm/makingsundayhappen/support

2015/04/29 ~ Phil and Steve define what an Experience Director is and why you should consider having one for your church.

2015/04/29 ~ Phil and Steve define what an Experience Director is and why you should consider having one for your church.

2015/04/29 ~ Phil and Steve define what an Experience Director is and why you should consider having one for your church.