Podcasts about hengst

  Lyssa Rome is a speech-language pathologist in the San Francisco Bay Area. She is on staff at the Aphasia Center of California, where she facilitates groups for people with aphasia and their care partners. She owns an LPAA-focused private practice and specializes in working with people with aphasia, dysarthria, and other neurogenic conditions. She has worked in acute hospital, skilled nursing, and continuum of care settings. Prior to becoming an SLP, Lyssa was a public radio journalist, editor, and podcast producer. In this episode, Lyssa Rome interviews Dr. Suma Devanga about collaborative referencing, gesture, and building rich communicative environments for people with aphasia.   Guest info Dr. Suma Devanga is an assistant professor in the Department of Communication Disorders and Sciences at Rush University Medical Center, Chicago, where she also serves as the director of the Aphasia Research Lab. She completed her PhD in Speech and Hearing science from the University of Illinois. Urbana Champaign in 2017. Dr. Devanga is interested in studying aphasia interventions and their impacts on people's everyday communication. Her recent work includes investigating a novel treatment called the Collaborative Referencing Intervention for Individuals with aphasia, using discourse analysis methods and patient reported outcome measures, studying group-based treatments for aphasia, and studying the use of gestures in aphasia. Additionally, she is involved in teaching courses on aphasia and cognitive communication disorders to graduate SLP students at Rush. She also provides direct patient care and graduate clinical supervision at Rush outpatient clinics.   Listener Take-aways In today's episode you will: Understand the role of collaborative referencing in everyday communication. Learn about Collaborative Referencing Intervention. Describe how speech-language pathologists can create rich communicative environments.   Edited transcript   Lyssa Rome Welcome to the Aphasia Access Aphasia Conversations Podcast. I'm Lyssa Rome. I'm a speech language pathologist on staff at the Aphasia Center of California, and I see clients with aphasia and other neurogenic communication disorders in my LPAA-focused private practice. I'm also a member of the Aphasia Access podcast Working Group. Aphasia Access strives to provide members with information, inspiration, and ideas that support their aphasia care through a variety of educational materials and resources.   I'm today's host for an episode that will feature Dr. Suma Devanga, who is selected as a 2024 Tavistock Trust for Aphasia Distinguished Scholar, USA and Canada. In this episode, we'll be discussing Dr. Devanga's research on collaborative referencing, gesture, and building rich communicative environments for people with aphasia.   Suma Devanga is an assistant professor in the Department of Communication Disorders and Sciences at Rush University Medical Center, Chicago, where she also serves as the director of the Aphasia Research Lab. She completed her PhD in Speech and Hearing science from the University of Illinois. Urbana Champaign in 2017. Dr. Devanga is interested in studying aphasia interventions and their impacts on people's everyday communication. Her recent work includes investigating a novel treatment called the Collaborative Referencing Intervention for Individuals with aphasia, using discourse analysis methods and patient reported outcome measures, studying group-based treatments for aphasia, and studying the use of gestures in aphasia. Additionally, she is involved in teaching courses on aphasia and cognitive communication disorders to graduate SLP students at Rush. She also provides direct patient care and graduate clinical supervision at Rush outpatient clinics. Suma Devanga, thank you so much for joining us today. I'm really happy to be talking with you.   Suma Devanga Thank you, Lyssa, thank you for having me. And I would also like to thank Aphasia Access for this wonderful opportunity, and the Tavistock Trust for Aphasia and the Duchess of Bedford for recognizing my research through the Distinguished Scholar Award.   Lyssa Rome So I wanted to start by asking you how you became interested in aphasia treatment.   Suma Devanga I became interested in aphasia during my undergraduate and graduate programs, which was in speech language pathology in Mysore in India. I was really drawn to this population because of how severe the consequences were for these individuals and their families after the onset of aphasia. So I met hundreds of patients and families with aphasia who were really devastated by this sudden condition, and they were typically left with no job and little means to communicate with family and friends. So as a student clinician, I was very, very motivated to help these individuals in therapy, but when I started implementing the treatment methods that I had learned, what I discovered was that my patients were showing improvements on the tasks that we worked on in therapy. Their scores on clinical tasks also were improving, but none of that really mattered to them. What they really wanted was to be able to easily communicate with family, but they continued to struggle on that, and none of the cutting-edge treatment methods that I learned from this highly reputable program in India were impacting my patients' lives.   So I really felt lost, and that is when I knew that I wanted to do a PhD and study this topic more closely, and I was drawn to Dr. Julie Hengst's work, which looked at the bigger picture in aphasia. She used novel theoretical frameworks and used discourse analysis methods for tracking patient performance, as opposed to clinical tests. So I applied to the University of Illinois PhD program, and I'm so glad that she took me on as her doctoral student. And so that is how I ended up moving from India to the US and started my work in aphasia.   Lyssa Rome I think that a lot of us can probably relate to what you're describing—that just that feeling of frustration when a patient might improve on some sort of clinical tasks, but still says this is not helping me in my life, and I know that for me, and I think for others, that is what has drawn us to the LPAA.   I wanted to sort of dive into your research by asking you a little bit more about rich communicative environments, and what you mean by that, and what you mean when you talk about or write about distributed communication frameworks.   Suma Devanga So since I started my PhD, I have been interested in understanding how we can positively impact everyday communication for our patients with aphasia. As a doctoral student, I delved more deeply into the aphasia literature and realized that what I observed clinically with my patients in India was consistent with what was documented in the literature, and that was called the clinical-functional gap. And this really refers to the fact that we have many evidence-based aphasia treatments that do show improvements on clinical tasks or standardized tests, but there is very limited evidence on these treatments improving the functional use of language or the everyday communication, and this remains to be true even today.   So I think it becomes pretty important to understand what we are dealing with, like what is everyday communication? And I think many aphasia treatments have been studying everyday communication or conversational interactions by decontextualizing them or reducing them into component parts, like single words or phrases, and then we work our way up to sentence structures. Right? So this approach has been criticized by some researchers like Clark, who is an experimental psychologist, and he called such tasks as in vacuo, meaning that they are not really capturing the complexity of conversational interactions. So basically, even though we are clinicians, our ultimate goal is improving everyday communication, which is rich and emergent and complex, we somehow seem to be using tasks that are simplified and that removes all of these complexities and focuses more on simple or specific linguistic structures. So to understand the complexities of everyday communication, we have shifted to the distributed communication framework, which really originates from the cultural historical activity theories and theories from linguistic anthropology.   Dr. Julie Hengst actually proposed the distributed communication theory in her article in the Journal of Communication Disorders in 2015, which highlights that communication is not just an individual skill or a discrete concept, but it is rather distributed. And it is distributed in three ways: One is that it is distributed across various resources. We communicate using multiple resources, not just language. We sign, we use gestures, or facial expressions. We also interpret messages using such resources like dialects and eye gaze and posture, the social context, cultural backgrounds, the emotional states that we are in, and all of that matters. And we all know this, right? This is not new, and yet, we often give credit to language alone for communication, when in reality, we constantly use multiple resources. And the other key concept of distributed communication theory is that communication is embedded in socio- cultural activities. So depending on the activity, which can be a routine family dinnertime conversation or managing relationships with your co workers, the communicative resources that you use, their motives, and the way you would organize it, all of that would vary. And finally, communication is distributed across time. And by that we mean that people interpret and understand present interactions through the histories that they have experienced over time. For example, if you're at work and your manager says you might want to double check your reports before submitting them based on prior interactions with the manager and the histories you've shared with them, you could interpret that message either as a simple suggestion or that there is a lack of trust in your work. So all in all, communication, I think, is a joint activity, and I think we should view it as a joint activity, and it depends on people's ability to build common ground with one another and draw from that common ground to interpret each other's messages.   Lyssa Rome I feel like that framework is really helpful, and it makes a lot of sense, especially as a way of thinking about the complexity of language and the complexity of what we're trying to do when we are taking a more top-down approach. So that's the distributed communication theory. And it sounds like the other framework that has really guided your research is rich communicative environments. And I'm wondering if you could say a little bit more about that.   Suma Devanga Absolutely. So this work originates from about 80 years of research in neuroscience, where rodents and other animals with acquired brain injuries showed greater neuroplastic changes and improved functions when they were housed in complex environments. In fact, complex environments are considered to be the most well replicated approach to improve function in animal models of acquired brain injury.   So Dr. Julie Hengst, Dr. Melissa Duff, and Dr. Theresa Jones translated these findings to support communication for humans with acquired brain injuries. And they called it the rich communicative environments. The main goal of this is to enrich the clinical environments. And how we achieve that is by ensuring that there is meaningful complexity in our clinical environments, and that you do that by ensuring that our patients, families, and clinicians use multimodal resources, and also to aim for having multiple communication partners within your sessions who can fluidly shift between various communicative roles, and to not just stay in that clinician role, for example.   Another way to think about enriching clinical environments is to think about ensuring that there is voluntary engagement from our patients, and you do that by essentially designing personally meaningful activities, rather than focusing on rehearsing fixed linguistic form or having some predetermined goals.   And the other piece of the enrichment is, how do we ensure there is a positive experiential quality for our patients within our sessions. And for this rather than using clinician-controlled activities with rigid interactional roles, providing opportunities for the patients to share stories and humor would really, you know, ensure that they are also engaging with the tasks with you and having some fun. So all of this put together would lead to a rich communicative environment.   Lyssa Rome It sounds like what you're describing is the kind of speech therapy environment and relationship that is very much person-centered and focused on natural communication, or natural communicative contexts and the kinds of conversations that people have in their everyday lives, rather than more sort of strict speech therapy protocol that might have been more traditional. I also want to ask you to describe collaborative referencing and collaborative referencing intervention.   Suma Devanga Yes, absolutely. So traditionally, our discipline has viewed word-finding or naming as a neurolinguistic process where you access semantic meanings from a lexicon, which you use to generate verbal references. And that theoretical account conceptualizes referencing as an isolated process, where one individual has the skill of retrieving target references from their stores of linguistic forms and meanings, right? So in contrast to that, the distributed communication perspective views referencing as a process where speakers' meanings are constructed within each interaction, and that is based on the shared histories of experiences with specific communication partners and also depending on the social and physical contexts of the interaction as well.   Now this process of collaborative referencing is something that we all do every single day. It is not just a part of our everyday communication, but without collaborative referencing, you cannot really have a conversation with anyone. You need to have some alignment, some common ground for communicating with others. This is a fundamental feature of human communication, and this is not new. You know, there is lots of work being done on this, even in childhood language literature as well.   Collaborative referencing was formally studied by Clark, who is the experimental psychologist. And he studied this in healthy college students, and he used a barrier task experiment for it. So a pair of students sat across from each other with a full barrier that separated them so they could not see each other at all, and each student had a board that was numbered one through 12, and they were given matching sets of 12 pictures of abstract shapes called tangrams. One participant was assigned as the director, who arranged the cards on their playing board and described their locations to the other, who served as the matcher and matched the pictures to their locations on their own board. So the pair completed six trials with alternating turns, and they use the same cards with new locations for each trial. And what they found was that the pairs had to really collaborate with each other to get those descriptions correct so that they are placed correctly on the boards.   So in the initial trials, the pairs had multiple turns of back and forth trying to describe these abstract shapes. For example, one of the pictures was initially described as “This picture that looks like an angel or something with its arms wide open.” And there had to be several clarifying questions from the partner, and then eventually, after playing with this picture several times, the player just had to say “It's the angel,” and the partner would be able to know which picture that was so as the pairs built their common ground, the collaborative effort, or the time taken to complete each trial, and the number of words they used and the number of turns they took to communicate about those pictures declined over time, and the labels itself, or the descriptions of pictures, also became more streamlined as the as time went by.   So Hengst and colleagues wanted to study this experiment in aphasia, TBI, amnesia, and Alzheimer's disease as well. So they adapted this task to better serve this population and also to align with the distributed communication framework. And surprisingly, they found consistent results that despite aphasia or other neurological conditions, people were still able to successfully reference, decrease collaborative effort over time and even streamline their references. But more surprisingly, people were engaged with one another. They were having really rich conversations about these pictures. They were sharing jokes, and really seemed to be enjoying the task itself.   So Hengst and colleagues realized that this has a lot of potential, and they redesigned the barrier task experiment as a clinical treatment using the principles of the distributed communication framework and the rich communicative environment. So that redesign included replacing the full barrier with a partial barrier to allow multimodal communication, and using personal photos of the patients instead of the abstract shapes to make it more engaging for the patients, and also asking participants to treat this as a friendly game and to have fun. So that is the referencing itself and the research on collaborative referencing, and that is how it was adapted as a treatment as well.   And in order to help clinicians easily implement this treatment, I have used the RTSS framework, which is the rehabilitation treatment specification system, to explain how CRI works and how it can be implemented. And this is actually published, and it just came out in the most recent issue in the American Journal of Speech Language Pathology, which I'm happy to share.   Lyssa Rome And we'll put that link into the show notes.   Suma Devanga Perfect. So CRI is designed around meaningful activities like the game that authentically provides repeated opportunities for the client and the clinician to engage in the collaborative referencing process around targets that they really want to be talking about, things that are relevant to patients, everyday communication goals, it could be things, objects of interest, and not really specific words or referencing forms.   So the implementation of the CRI involves three key ingredients. One is jointly developing the referencing targets and compiling the images so clinicians would sit down with the patients and the families to identify at least 30 targets that are meaningful and important to be included in the treatment. And we need two perspectives, or two views, or two pictures related to the same target that needs to be included in the treatment. So we will have 60 pictures overall. An example is two pictures from their wedding might be an important target for patients to be able to talk about. Two pictures from a Christmas party, you know, things like that. So this process of compilation of photos is also a part of the treatment itself, because it gives the patients an opportunity to engage with the targets.   The second ingredient is engaging in the friendly gameplay itself. And the key really here is the gameplay and to treat it as a gameplay. And this includes 15 sessions with six trials in each session, where you, as the clinician and the client will both have matching sets of 12 pictures, and there is a low barrier in between, so you cannot see each other's boards, but you can still see the other person. So you will both take turns being the director and the matcher six times, and describe and match the pictures to their locations, and that is just the game. The only rule of the game is that you cannot look over the barrier. You are encouraged to talk as much as you like about the pictures. In fact, you are encouraged to talk a lot about the pictures and communicate in any way.   The third ingredient is discussing and reflecting on referencing. And this happens at the end of each session where patients are asked to think back and reflect and say what the agreed upon label was for each card. And this, again, gives one more opportunity for the patients to engage with the target.   The therapeutic mechanism, or the mechanism of action, as RTSS likes to call it, is the rich communicative environment itself, you know, and how complex the task is, and how meaningful and engaging the task has to be, as well as the repeated engagement in the gameplay, because we are doing this six times in each session, and we are repeatedly engaging with those targets when describing them and placing them.   So what we are really targeting with CRI is collaborative referencing and again, this does not refer to the patient's abilities to access or retrieve those words from their stores. Instead, we are targeting people's joint efforts in communicating about these targets, their efforts in building situated common ground. That's what we are targeting. We are targeting their alignment with one another, and so that is how we define referencing. And again, we are targeting this, because that is how you communicate every day.   Lyssa Rome That sounds like a really fascinating and very rich intervention. And I'm wondering if you can tell us a little bit about the research that you've done on it so far.   Suma Devanga Absolutely. So in terms of research on CRI thus far, we have completed phase one with small case studies that were all successful, and my PhD dissertation was the first phase two study, where we introduced an experimental control by using a multiple-probe, single-case experimental design on four people with aphasia, and we found significant results on naming. And since then, I have completed two replication studies in a total of nine participants with aphasia. And we have found consistent results on naming. In terms of impact on everyday interactions, we have found decreased trouble sources, or communicative breakdowns, you can call it, and also decreased repairs, both of which indicated improved communicative success within conversational interactions. So we are positive, and we plan to continue this research to study its efficacy within a clinical trial.   Lyssa Rome That's very encouraging. So how can clinicians target collaborative referencing by creating a rich communicative environment?   Suma Devanga Yeah, well, CRI is one approach that clinicians can use, and I'm happy to share the evidence we have this far, and there is more to come, hopefully soon, including some clinical implementation studies that clinicians can use. But there are many other ways of creating rich communicative environments and targeting referencing within clinical sessions. I think many skilled clinicians are already doing it in the form of relationship building, by listening closely to their patients, engaging with them in authentic conversations, and also during education and counseling sessions as well.   In addition to that, I think group treatment for aphasia is another great opportunity for targeting collaborative referencing within a rich communicative environment. When I was a faculty at Western Michigan University, I was involved in their outpatient aphasia program, where they have aphasia groups, and patients got to select which groups they want to participate in. They had a cooking group, a music group, a technology group, and so on. And I'm guessing you do this too at the Aphasia Center of California. So these groups definitely create rich communicative environments, and people collaborate with each other and do a lot of referencing as well. So I think there is a lot that can be done if you understand the rich communicative environment piece.   Lyssa Rome Absolutely. That really rings true to me. So often in these podcast interviews, we ask people about aha moments, and I'm wondering if you have one that you wanted to share with us.   Suma Devanga Sure. So you know how I said that getting the pictures for the CRI is a joint activity? Patients typically select things that they really want to talk about, like their kids' graduation pictures, or things that they are really passionate about, like pictures of their sports cars, or vegetable gardens, and so on. And they also come up with really unique names for them as well, while they are playing with those pictures during the treatment. And when we start playing the game, clinicians usually have little knowledge about these images, because they're all really personal to the patients, and they're taken from their personal lives, so they end up being the novices, while the patients become the experts. And my patients have taught me so much about constructing a house and all about engines of cars and things like that that I had no knowledge about. But in one incident, when I was the clinician paired with an individual with anomic aphasia, there was a picture of a building that she could not recognize, and hence she could not tell me much at all. And we went back and forth several times, and we finally ended up calling it the “unknown building.” Later, I checked my notes and realized that it was where she worked, and it was probably a different angle, perhaps, which is why she could not recognize it. But even with that new information, we continue to call it the “unknown building,” because it became sort of an internal joke for us. And later I kept thinking if I had made a mistake and if we should have accurately labeled it. That is when it clicked for me that CRI is not about producing accurate labels, it is about building a common ground with each other, which would help you successfully communicate with that person. So you're targeting the process of referencing and not the reference itself, because you want your patients to get better at the process of referencing in their everyday communication. And so that was my aha moment.   Lyssa Rome Yeah, that's an amazing story, because I think that that gets to that question sort of of the why behind what we're doing, right? Is it to say the specific name? I mean, obviously for some people, yes, sometimes it is. But what is underlying that? It's to be able to communicate about the things that are important to people. I also wanted to ask you about another area that you've studied, which is the use of gesture within aphasia interventions. Can you tell us a little bit more about that?   Suma Devanga Yes. So this work started with my collaboration with my friend and colleague, Dr. Mili Mathew, who is at Molloy University in New York, and our first work was on examining the role of hand gestures in collaborative referencing in a participant who had severe Wernicke's aphasia, and he frequently used extensive gestures to communicate. So when he started with CRI his descriptions of the images were truly multimodal. For example, when he had to describe a picture of a family vacation in Cancun, he was, you know, he was verbose, and there was very little meaningful content that was relevant in his spoken language utterances. But he used a variety of iconic hand gestures that were very meaningful and helpful to identify what he was referring to. As the sessions went on with him, his gestural references also became streamlined, just like the verbal references do, and that we saw in other studies. And that was fascinating because it indicated that gestures do play a big role in the meaning-making process of referencing.   And in another study on the same participant, we explored the use of hand gestures as treatment outcome measures. This time, we specifically analyzed gestures used within conversations at baseline treatment, probe, and maintenance phases of the study. And we found that the frequency of referential gestures, which are gestures that add meaning, that have some kind of iconics associated with them, those frequencies of gestures decreased with the onset of treatment, whereas the correct information units, or CIUS, which indicate the informativeness in the spoken language itself, increased. So this pattern of decrease in hand gestures and increase in CIUS was also a great finding. Even though this was just an exploratory study, it indicates that gestures may be included as outcome measures, in addition to verbal measures, which we usually tend to rely more on. And we have a few more studies coming up that are looking at the synchrony of gestures with spoken language in aphasia, but I think we still have a lot more to learn about gestures in aphasia.   Lyssa Rome It seems like there that studying gestures really ties in to CRI and the rich communicative environments that you were describing earlier, where the goal is not just to verbally name one thing, but rather to get your point across, where, obviously, gesture is also quite useful. So I look forward to reading more of your research on that as it comes out. Tell us about what you're currently working on, what's coming next.   Suma Devanga Currently, I am wrapping up my clinical research grant from the ASH Foundation, which was a replication study of the phase two CRI so we collected data from six participants with chronic aphasia using a multiple-probe, single-case design, and that showed positive results on naming, and there was improved scores on patient reports of communication confidence, communicative participation, and quality of life as well. We are currently analyzing the conversation samples to study the treatment effects.   I also just submitted a grant proposal to extend the study on participants with different severities of aphasia as well. So we are getting all the preliminary data at this point that we need to be able to start a clinical trial, which will be my next step.   So apart from that, I was also able to redesign the CRI and adapt it as a group-based treatment with three participants with aphasia and one clinician in a group. I actually completed a feasibility study of it, which was successful, and I presented that at ASHA in 2023. And I'm currently writing it up for publication, and I also just secured an internal grant to launch a pilot study of the group CRI to investigate the effects of group CRI on communication and quality of life.   Lyssa Rome Well, that's really exciting. And again, I'm really looking forward to reading additional work as it comes out. As we wrap up. What do you want clinicians to take away from your work and to take away from this conversation we've had today?   Suma Devanga Well, I would want clinicians to reflect on how their sessions are going and think about how to incorporate the principles of rich communicative environments so that they can add more meaningful complexity to their treatment activities and also ensure that their patients are truly engaging with the tasks and also having some fun. And I would also tell the clinicians that we have strong findings so far on CRI with both fluent and non-fluent aphasia types. So please stay tuned and reach out to me if you have questions or want to share your experiences about implementing this with your own patients, because I would love to hear that.   Lyssa Rome Dr. Suma Devanga, it has been great talking to you and hearing about your work. Thank you so much for sharing it with us.   Suma Devanga It was fantastic talking about my work. Thank you for giving me this platform to share my work with you all. And thank you, Lyssa for being a great listener.   Lyssa Rome Thanks also to our listeners for the references and resources mentioned in today's show. Please see our show notes. They're available on our website, www.aphasiaaccess.org. There, you can also become a member of our organization, browse our growing library of materials, and find out about the Aphasia Access Academy. If you have an idea for a future podcast episode, email us at info@aphasiaaccess.org. Thanks again for your ongoing support of aphasia. Access. For Aphasia Access Conversations. I'm Lyssa Rome.       References   Devanga, S. R. (2025). Collaborative Referencing Intervention (CRI) in Aphasia: A replication and extension of the Phase II efficacy study. American Journal of Speech-Language Pathology. Advance online publication. https://doi.org/10.1044/2024_AJSLP-24-00226   Devanga, S. R., Sherrill, M., & Hengst, J. A. (2021). The efficacy of collaborative referencing intervention in chronic aphasia: A mixed methods study. American Journal of Speech Language Pathology, 30(1S), 407-424. https://doi.org/10.1044/2020_AJSLP-19-00108    Hengst, J. A., Duff, M. C., & Jones, T. A. (2019). Enriching communicative environments: Leveraging advances in neuroplasticity for improving outcomes in neurogenic communication disorders. American Journal of Speech-Language Pathology, 28(1S), 216–229. https://doi.org/10.1044/2018_AJSLP-17-0157   Hengst, J. A. (2015). Distributed communication: Implications of cultural-historical activity theory (CHAT) for communication disorders. Journal of Communication Disorders, 57, 16–28. Https://doi.org/10.1016/j.jcomdis.2015.09.001   Devanga, S. R., & Mathew, M. (2024). Exploring the use of co-speech hand gestures as treatment outcome measures for aphasia. Aphasiology. Advanced online publication. https://doi.org/10.1080/02687038.2024.2356287   Devanga, S. R., Wilgenhof, R., & Mathew, M. (2022). Collaborative referencing using hand gestures in Wernicke's aphasia: Discourse analysis of a case study. Aphasiology, 36(9), 1072-1095. https://doi.org/10.1080/02687038.2021.1937919    

Hengst, Stephan www.deutschlandfunkkultur.de, Fazit

Wenn ein Krimi kein klassischer Krimi istMordsmotive 03(Hördauer ca. 38:38 Minuten, Gesprächsbeginn bei 10:35 Minuten)In der Reihe Mordsmotive – Ausgezeichnete Krimis stellen wir Ihnen die Shortlist von fünf Stipendiatinnen der Mörderischen Schwestern vor. Heute haben wir Marie-Christin Fuchs zu Gast. Mit ihrem Manuskript „Der rote Hengst - Ein Fall für Stamm und Winkler“ hatte sie sich um das begehrte Stipendium der Mörderischen Schwestern beworben. Im Interview erzählt die Autorin mehr sich und über ihre Arbeit. Vorweg liest sie einige Minuten aus dem Script.Moderation: Heike StepprathRealisation: Uwe KullnickTontechnik: Jupp Stepprath Wenn dir die Sendung  gefallen hat, hör doch mal hier hinein.Komm  doch mal zu unseren Live-Sendungen in Schwabing oder im Gasteig.

Bernd Hengst war in der DDR wegen Terrortaten verurteilt und in die Bundesrepublik abgeschoben worden. Dort setzte er seine Karriere als Terrorist fort.

In dieser Folge (92) spricht Mareike mit Lea Schmidbauer, Alumna der HFF München (Abt. IV) und Bestseller-Autorin der beliebten Ostwind-Romane und -Drehbücher. Lea gibt uns einen faszinierenden Einblick in ihr Leben als Autorin, Regisseurin und Teilzeitlandwirtin – und teilt ihre inspirierenden Gedanken über Freiheit, Kreativität und ihre Liebe zu Pferden.In dieser Episode erfährst du:Wie Lea Schmidbauer ihren Weg von Starnberg über ein abgebrochenes Amerikanistik-Studium über das Dokumentarfilm-Studium hin zur Autorin fand.Die Entstehung von Ostwind: Wie die Geschichten rund um den schwarzen Hengst entstanden sind und was das mit Chris de Burgh zu tun hat.....Schreiben vs. Regie: Lea spricht über die Herausforderungen des kreativen Schreibens und warum sie das Regieführen (körperlich) anstrengender findet.Leben als Teilzeitlandwirtin: Ein Blick in Leas zweites Leben auf dem Land in Mittelfranken, wo sie Ruhe und einen Gegenpol für ihre filmische Arbeit findet.Noch was ganz anderes: Die Mailänder Möbelmesse und Texten zu Möblen! mehr dazu findet ihr hier: If Walls Could Hear | Dante - Goods and BadsViel Vergnügen beim Hören! Hosted on Acast. See acast.com/privacy for more information.

Send us a textEpisode 350: Our host, Jamie Irvine announces that this will be the Series Finale of The Heavy Duty Parts Report. After 5 ½ years and 350 episodes, the podcast will discontinue making new content but will still be available to listen to. Why is the show ending? What is next? Listen to find out more!Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 349: Problems in business often start with a lack of systems. Our host, Jamie Irvine, shares clips from a past interview with Michael E. Gerber, author of The EMyth. They discuss the need to have systems and the idea that a real business is one that does not rely solely on the owner.Our host also interviewed Steve Harter, owner of Knomatic. Knomatic builds custom solutions for problems in heavy-duty companies at affordable prices. Are you struggling with the systems in your heavy-duty business? Go to heavydutypartsreport.com/systems to get started with a solution!Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 348: Finding solutions to common problems faced by fleets on their trucks takes innovation. Where does innovation come from? Usually from listening closely to the customer. Simple solutions are often the best. High Bar Brands is a group of innovative companies brought together with one mission – solving problems for heavy-duty fleets.This week we talked to Steve Hansen and Derek Quys who told us about some innovative products that their company has developed which save money for fleets. These products also protect other drivers on the roads by preventing accidents.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 347: Our guest this week is Colby Varley, Vice President of Sales at Advanced Transportation Services, who shares his expertise on the importance of premium services in the refrigerated transportation sector. He helps us understand why investing in high-quality service leads to better reliability and efficiency, and how this approach helps avert the hidden costs associated with cheaper, less reliable options.We also discuss the importance of having commercial covenants – promises that you give to your customers that go beyond merely the barriers to entry in the heavy-duty parts business. Lastly, in our That's Not Heavy Duty segment, we discuss 6 dreaded words that a good parts person should never say to a customer.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 346: With HDAW 2025 coming up fast, we were thinking back to past HDAW trips. In 2023, while heading to HDAW, our host Jamie Irvine, was able to visit the headquarters of Sampa USA with a camera crew and interview some of their people as well as check out their warehouse. His interviews highlighted what makes Sampa USA stand out as well as their commitment to providing high-quality parts.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 345: It can be difficult to stop and make a plan when you are busy in the day-to-day tasks of running your business. However, without a good plan, your business might struggle to grow. Transforming your heavy-duty parts business is not just about adapting to market trends; it's about mastering the art of strategic planning. Discipline in planning, as emphasized by Scott Boltz, Director of Consulting at the Heavy Duty Consulting Corporation, prevents the distraction of chasing shiny objects and aligns the business with its core goals, which is critical for long term success.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 344: Having a strong ‘why' for your heavy-duty parts company is critical for success. It also is what will guide you when faced with decisions and opportunities. In our That's Not Heavy Duty segment, we discuss why working without purpose is not heavy-duty and how many employees would prefer working for a company that has purpose.Our guests today are Tina Hubbard and Clint Carter from HDA Truck Pride. They discuss their strong ‘why' that led them to create a new membership program, MOHD. The MOHD program will allow members to access tier one products and education programs to benefit their business.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 343: Proper planning can prevent poor performance in your heavy-duty parts business and can also reduce break downs on the side of the road. As winter comes, one of the ways to prepare is to make sure you have good batteries – on the shelf in your parts store, and in your vehicle.Our guest, Jeremy Cordray from EnerSys, helps us to understand the differences in battery technology. We also discuss why different batteries will be required in electric and autonomous vehicles as more countries head toward reduced emissions objectives.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 342: We are happy to have captured this discussion with the now-retired Wayne Cochrane, past National Sales Manager of Redline Emissions Products. With many older ones retiring and leaving the industry, making sure we can still benefit from their years of experience is very important.Have you ever wondered how to know if a DPF filter is genuinely clean? What should you be doing after getting your filter back from the cleaners? Wayne explains the dangers of running a poorly cleaned filter and how you can make sure that it's done right. Keeping a clean filter isn't just about environmental standards, it also saves in cost and performance.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 341: How are tariffs affecting heavy-duty parts companies? In this in-depth discussion, we talk about the history of tariffs, the real reasons behind them and whether they will go up in the near future.After preparing for this episode, Jamie Irvine and Scott Boltz discovered that tariffs are not what they thought and there is a dark side to tariffs rarely, if ever, discussed by those promoting them.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 340: The team at SSR Lighting was encouraged to look into options for interior trailer lighting after safety concerns from companies like Ford. After trial and error and thinking through obstacles like forklift strikes, extreme weather, and batteries that can't sit for months unused, they now have a great product that can light up the inside of any trailer.In our That's Not Heavy Duty segment we talk about another kind of lighting, custom truck lighting, some of which is against the law. Tell us what you think, should truckers be allowed to customize their trucks in this way, and should authorities just ignore custom lighting?Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 339: At the Heavy Duty Consulting Corporation, we have partnered with TRAITS to help you with your people and organization. Having the right people is so important when predicting the success of your heavy-duty business. TRAITS is a psychometric assessment tool that can help you evaluate your team based on their personality fit for their job.In this episode, Mike Moreau, President of TRAITS, explains that each job has a personality and that when the best person from a personality standpoint is doing that job, the chances of success and happiness go up. You will also have the opportunity to take your personality assessment for free.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Unser heutiger Gast gehört zu den fleißigsten und talentiertesten Musikerinnen des Landes, sie ist Sängerin, Produzentin, Komponistin, schreibt zuverlässig kluge und oft sehr lustige, hervorragend beobachtete Texte, leitet Chöre und ist schon wirklich lange dabei. Folgerichtig müsste sie zu den erfolgreichsten und bekanntesten Musikerinnen des Landes gehören, aber längst nicht jede und jeder kennt Bernadette la Hengst. Sie kommt 1967 zur Welt, wächst in Bad Salzuflen auf und verbündet sich schnell mit der Musik, lernt Klavier, Akkordeon, Gitarre. 1990 gründet sie die Band "Die Braut haut ins Auge", die der sogenannten Hamburger Schule zugeordnet werden. 10 Jahre später arbeitet sie dann solo weiter, 7 Soloalben produzierte sie bislang. Ihre eben schon kurz angesprochenen Texte sind überraschend, mal politisch, mal skurril, ehrlich, traurig, lustig und in jedem Fall passen sie in die Zeit, das war in den 90ern schon so und ist bis heute so geblieben. Playlist Zero 7 feat. José Gonzales - Futures Die Braut haut ins Auge - Was nehm ich mit Ethel Merman - I get a Kick out of you Hildegard Knef - Nichts haut mich um aber Du Michael Girke/Jetzt! - Das Dorf am Ende der Welt Kapa Tult -1/2 Cappucino Huah! - Ich möchte ein Mädchen kennenlernen Bernadette La Hengst & Tochter Ella Mae - Gib mir meine Zukunft zurück Liverbirds - Why do you hang around me? Diese Podcast-Episode steht unter der Creative Commons Lizenz CC BY-NC-ND 4.0.

Send us a textEpisode 338:  We've been working hard at the Heavy Duty Consulting Corporation to create the only business development system of its kind that is exclusively dedicated to the heavy-duty parts industry. We are proud to announce that we have developed a training program specifically for Parts Managers.In line with that new course offering, in this episode we are going to talk to Dan Larlee, Parts Director at Falcon Equipment, about:What it takes to be a successful parts manager.What some of the common areas parts managers struggle with.Why being a great parts technician doesn't automatically make you a great parts manager.Listen to the end for a discount on our new Parts Management course!Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 337: Having the right people in your business is very important for success. The ‘right people' must have a combination of experience and expertise, but more importantly, must have a great attitude and the personality traits needed to be successful in their role.Speaking of a great attitude, our interview with successful trucker and YouTuber with the handle Trucking with Tay, gave us a glimpse into what optimism and hard work can accomplish. Tay has not only achieved financial success but has also inspired others to do the same as an owner operator. From tripling his income to helping a young follower purchase a house and truck, Tay's story is a testament to the opportunities that can be had in the trucking industry.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 336:  Financial headwinds are slowing the trucking industry down. Parts companies must improve their value proposition, and one of the quickest ways to accomplish this is to bring innovative products to the attention of customers and help them lower their total cost of operation. From the fleet's perspective, finding ways to reduce costs and make their fleet more efficient is always a good strategy. Our guest is Dan McClave, President of Switchblade Turbos. He talks about their product, why it works better than traditional turbochargers, and how their product can save the fleet money. Their product also helps reduce pollution, so it is a win win all around and they have the testimonials to prove it.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a textEpisode 335: Technology is revolutionizing the heavy-duty parts industry, but how can it keep pace with the challenges of accurate parts identification? Join us as Joe Steward from Betts Truck Parts shares his experience of using modern tools, training, and exceptional customer service to bridge the knowledge gap left by retiring experts.The stakes are high when it comes to parts identification errors, and the consequences can be severe for repair shops and fleets. In our That's Not Heavy Duty segment, we see an example of what can happen when the wrong part is installed on a truck, resulting in months of downtime and thousands of dollars in lost revenue.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Amanda Hengst's journey from escaping sex trafficking to becoming a high-ranking executive is a testament to resilience and empowerment. She shares key moments from her tumultuous upbringing in a cult, her undercover work dismantling trafficking rings, and her role as a counselor to the New Zealand Government in shaping anti-trafficking policies. Amanda discusses how these experiences shaped her entrepreneurial mindset, especially as a woman in business, and offers advice for aspiring entrepreneurs on navigating business and personal life challenges. She emphasizes the importance of smart investments and clear communication in her success. Amanda also addresses common misconceptions about powerful women in business and how she overcomes them. Through her work in Automation Empire Investment Group, Wholesale Automation, and InkeryCo, she creates opportunities for others to build their dream lives.

Send us a textEpisode 334:  Technology is not only changing on commercial vehicles, but it is changing parts manufacturing and distribution as well. In our interview we will be airing a rerun of one of our most popular interviews in the last year from when our host visited the Clarios booth at AAPEX 2023 and talked about low voltage battery technology.In this episode, we also talk about how changing technology requires changes in our business to keep up. In our That's Not Heavy Duty segment, we see how cargo theft is on the rise and what some companies are doing about it.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

REVIVAL DRAMA SUMMER SPECIALIm August macht Drama Carbonara dieses Jahr eine kleine, wohlverdiente Sommerpause!Ganz ohne was für die dramahungrigen Ohren lassen wir euch aber nicht auf euren Strandtüchern liegen. Wir spielen im exklusiven "REVIVAL DRAMA SUMMER SPECIAL" den ganzen August lang einige unserer absoluten Lieblingsfolgen aus fast 5 Jahren Drama Wahnsinn nochmal für euch aus - für jene die vielleicht noch nicht so tief ins Archiv vorgedrungen sind und als kleines Revival für jene die schon absolut ALLES gehört haben! Habt einen herrlichen Sommer 2024 - wir hören im September wieder frisch, erholt und knusprig braun voneinander - mit vielen neuen tollen Geschichten und Gäst*innen! Ciao RagazziFolge #178 mit Journalistin Elisabeth Woditschka - "Intimes Bekenntnis - Für mich kommt es auf die Größe an!" (Februar 2023)„Die Kraft zum Leben ziehe ich aus der tiefsten sexuellen Befriedigung, die ich nur mit großen, sehr stark gebauten Männern erlebe…!“ Daniela P.s (32) Geschichte beginnt mit einem Rückblick in frühe Teenager Tage: Damals ging sie regelmäßig reiten und hatte ein Erlebnis mit einem ungestümen Hengst, das sie für immer prägen sollte. Die ungeheure Kraft des Tieres bescherte Daniela animalische Gefühle der Lust.*Zeitsprung*Daniela ist mit ihrem Mann Lothar eigentlich glücklich, er ist ein fürsorglicher Ehemann, sie lieben sich und führen ein ruhiges und stetes Leben. Auch ihr Sexleben ist schön und vertraut, leidet aber unter dem Alltag. Da lernt Daniela auf einer Vernissage Ulli kennen. Sofort herrscht eine prickelnde Anziehung zwischen den beiden. Daniela kann nicht widerstehen und trifft sich mit Ulli, ihre Ahnung bewahrheitet sich als er nackt vor ihr steht. Seine Männlichkeit beeindruckt Daniela nachhaltig, so ein heftiges körperliches Gefühl hatte sie erst einmal in ihrem Leben gespürt - damals auf dem Hengst. Sie trifft sich ab jetzt öfter mit ihm, unterdrückte Gefühle kommen endlich ans Tageslicht und Daniela treibt rettungslos in einem Meer der Lust. Die liebevolle Ehe mit Lothar läuft weiter wie zuvor, Befriedigung holt sich Daniela ab jetzt heimlich woanders…und hat kein schlechtes Gewissen dabei.--Euch hat diese Geschichte gefallen, aufgeregt oder ihr habt euch darin sogar wiedererkannt? Das interessiert uns brennend!Schreibt uns in Kommentaren über Facebook und Instagram unter @dramacarbonara. Dort werdet ihr auch die in den Geschichten besprochenen Fotos finden und endlich sehen können, was wir sehen ... Falls ihr noch mehr fantastische Geschichten mit uns lesen wollt, können wir euch schon jetzt versprechen: das Repertoire ist unerschöpflich, wir staunen jedes Mal aufs Neue, was möglich ist. Abonnieren per RSS-Feed, Apple Podcasts, Spotify, Deezer oder Google Podcasts ist der Schlüssel zur regelmäßigen Versorgung. Über Rezensionen freuen wir uns natürlich extrem und feiern diese gern auch prominent in unserem Social Media Feed.Jede zweite Folge kommt übrigens ein/e GastleserIn zu uns ins kuschelige Wiener Hauptquartier und unterstützt uns mit Theorien zu Charakteren und Handlungssträngen. Wenn ihr einen Wunschgast habt oder gern selbst mal vorbeischauen wollt, sagt Bescheid. Wir können nichts versprechen, aber wir freuen uns immer über Vorschläge.Wenn ihr Lust auf Extra-Content und Community-Aktivitäten habt, unterstützt uns mit einem Abonnement auf Steady und kommt in den Genuss des kompletten "Drama Carbonara"-Universums: https://steadyhq.com/de/drama-carbonara/aboutFalls ihr daran interessiert sind, Werbung in unserem Podcast zu schalten, setzt euch bitte mit Stefan Lassnig von Missing Link  in Verbindung. Verbindlichsten Dank! Im August macht Drama Carbonara dieses Jahr eine kleine, wohlverdiente Sommerpause!Ganz ohne was für die dramahungrigen Ohren lassen wir euch aber nicht auf euren Strandtüchern liegen. Keine Sorge!Wir spielen im diesjährigen "REVIAL DRAMA SUMMER SPECIAL" einige unserer Lieblingsfolgen aus fast 5 Jahren Drama Wahnsinn nochmal exklusiv für euch aus - für jene die vielleicht noch nicht so tief ins Archiv vorgedrungen sind und als kleines Revival für jene die schon ALLES gehört haben! Habt einen herrlichen Sommer 2024 - wir hören im September wieder voneinander mit vielen neuen tollen Geschichten und Gäst*innen! Ciao Ragazzi Link zur Podcast Hörer:innen UMFRAGE!Danke für die Mitarbeit und euer wertvolles Feedback :) & hier zur legendären Spotify Drama Carbonara Soundtrack Playlist - folgen folgen folgen!! liebe Freund:innen des unberechenbaren Musik-Algorithmus!

Send us a Text Message.Episode 333: What if a simple brake inspection could save lives on the road? In this episode we talk about the life-or-death importance of Brake Safety Week, running from August 25th to August 31st, 2024.  This safety week is organized by the Commercial Vehicle Safety Alliance (CVSA).We emphasize the crucial role of brake upkeep, especially given that brake violations are the top reason for taking commercial vehicles off the road during safety inspections. Brake Safety Week aims to remind everyone that vigilance is necessary all year round, not just for one week.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a Text Message.Episode 332:  What happens when a passion for racing go-karts evolves into a career in the machining industry? Our featured guest Alan Speyrer, owner of AES Machine, transformed a love for problem-solving and machining into a successful business. Discover how a simple conversation about Peterbilt hood hinges led to him engineering superior machine parts.We also discuss how important it is to really listen to your customers and then care enough to help them come up with solutions. In our That's Not Heavy Duty segment, our host Jamie Irvine tells a story of flight delays and cancellations which underscores the need for having good customer service.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a Text Message.Episode 331:  When you run a heavy-duty parts and service business you are often faced with decisions where you have to weigh two competing things and make tough decisions. The trucking industry faces this on a national level. With so many new environmental regulations coming in, can the heavy-duty industry really come up with new technologies and products that are good for the economy AND the environment?The refrigerant industry is facing this right now. Our featured guest, Adam Kimmel from Orbia, demonstrates the innovation required to find solutions that meet competing needs. He also discusses how their refrigerant brand Koura is meeting the environmental benchmarks without compromising performance.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a Text Message.Episode 330:  In this episode we talk training – why it is so necessary, ways to make it accessible to employees and customers, and why some companies refuse to train their people. Our host, Jamie Irvine, starts by discussing 3 myths that some believe about training – namely that it is too expensive, not worth the time, or that it is inaccessible to their company.Our featured guest is Thomas Kleich, Director of Sales for Fleets at Horton. He discusses the need that he saw for good training and what they have done at Horton to make easily accessible training materials available, not just for themselves and their customers, but to whoever wants it.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a Text Message.Episode 329: Being reactive costs the trucking industry millions of dollars every year. Once something breaks down, it is costing you so much more money than if you planned for it in advance. Most people understand this for fleets and owner-operators, but we see this all the time as we consult with heavy-duty parts manufacturers, distributors, and service companies as well. Ignoring parts of your business that are not working well or are looking like they will soon break down, is not a good solution for a lasting and successful business.Our featured guest is Bill Fortney, Western Regional Sales Manager for Webasto. He explains that Webasto has a full line of fuel operated heaters which save fuel and reduce wear and tear on the engine by keeping the engine and cab warm without requiring idling. Planning ahead in the summer and fall and proactively making sure that commercial vehicles are ready for the winter can help us avoid spending more time and money when the winter does come.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission. Sign up for our weekly email so you never miss out on an episode: Follow the Show

309: Can understanding your core beliefs and automatic thoughts transform your anxiety into a manageable challenge? Discover the powerful strategies discussed on Pastor Plek's podcast with our insightful guest, Hayley Hengst, a counselor in training. Hayley opens up about her personal journey with anxiety, sharing practical steps she has taken to transition her worries and find peace through faith and prayer. Together, she and Pastor Plek explore how anxiety can act as a self-fulfilling prophecy, impacting relationships and overall well-being, and how confronting fears directly can lead to significant progress.Got questions? Text us at 737-231-0605!Like, share, and subscribe! We love seeing and responding to your reviews and comments.Support the show: https://wbcc.churchcenter.com/givingSupport the Show.

Send us a Text Message.Episode 328: In these volatile times it is more important than ever to pay attention to the important things in your business rather than only focusing on the urgent day to day tasks. Being proactive and having a solid plan can be the difference between your business struggling or even failing during hard times or emerging from those hard times and being stronger than ever. Our featured guest is Charles Bowles, Director of Commercial Truck OEM & Strategic Initiatives at Commercial Truck Trader. He discusses 4 things that are really affecting the trucking market right now; high interest rates, trade-in prices, low freight rates and tight credit. All of these factors are continuing to affect the volatility of the heavy-duty industry and must be navigated.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a Text Message.Episode 327: Retaining skilled technicians in the heavy-duty repair industry is a challenge that many businesses face. High turnover rates can be costly and disruptive, impacting the overall efficiency and productivity of repair shops. Our host, Jamie Irvine, starts out this episode with a list of 7 things that owners and managers can do to improve their retention rates.Our featured guest in this episode is Brett Delp, National Account Manager for Fleets at Stertil Koni. Brett tells us about their lifts for heavy-duty trucks. He explains how using these lifts keeps technicians safer and prevents many of the aches and pains associated with doing repair work by traditional methods. Technicians who feel safe and who are not wrecking their body on the job are more likely to stay longer at your company. Using these lifts also benefits the bottom line and results in better quality repairs so it is a win-win all the way.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a Text Message.Episode 326: We start this episode discussing the essential phases of remanufacturing—including disassembly, thorough cleaning, failure analysis, reassembly, and testing—and reveal how you can apply these steps to identify and resolve issues in your heavy-duty parts business.Our featured guest is Joe Kripli, President of APRA, the Automotive Parts Remanufacturers Association. He explains that reman has always been part of the history of heavy-duty and there will be even more need for it in the future. We also discuss the importance of right-to-repair legislation and the environmental benefits of not sending your cores to the landfill.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

In this episode, Amanda Catarzi Hengst shares her remarkable journey of resilience, escaping a cult and overcoming sex trafficking to become a powerful advocate. She advised the New Zealand government, shaped legislation, and dismantled trafficking rings undercover.Today, through Inkery Co., Amanda transforms individuals by amplifying strengths with strategic content and compelling copy. Her consulting services craft personalized strategies to conquer weaknesses, aiming to create real, sustainable change by empowering others to achieve greatness.

Send us a Text Message.Episode 325:  Brake Safety Week is coming up at the end of August. Last year, over 500 commercial vehicles were removed from North American roads after just one day of surprise inspections for having brake components that were unsafe. To help us prepare ahead for this year we talked to brake expert Don Orrell, Founder and CEO of TorqStop Brakes.Don tells us what to watch for when it comes to contamination or cracks on our brakes, and also discusses his firm belief that new is better than remanufactured. We end this episode with a video clip that shows the horrible consequences of not maintaining your commercial vehicle and having a complete brake failure in traffic.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a Text Message.Episode 324:  In this episode, we talk about contaminants that need to be filtered out – out of your business and out of your commercial vehicle air and fuel system. In our That's Not Heavy Duty segment, Jamie tells a story of an irate and unreasonable customer and talks about a solution he found for customers that are impossible to please.Our featured guest is Jay Stephenson, North American Training Leader at Fleetguard. We discuss how high-quality filtration products are essential for preventing unscheduled downtime and costly maintenance issues. With the rise of counterfeit parts being sold online, Jay emphasizes the importance of buying genuine parts and not just ‘racing to the bottom' on price. We also discuss how Fleetguard is unique because they make their own filter media to ensure quality.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a Text Message.Episode 323:  In this episode we discuss the need to change with the times in order to avoid being left behind. Things are certainly changing fast with technology in the trucking and parts industry and there are certain things that just don't work anymore. There are also ways of doing things that are better than before and that can save time and money.For example, with new and exciting AI solutions, fleets are now able to shift from being reactive about their maintenance, to being very proactive. Our guest this week is Alan McMillan, President of Intangles. Intangles uses physics-based AI to create a virtual twin of your commercial vehicle. This allows them to predict when each specific truck will break down so that it can proactively be repaired and avoid down time.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a Text Message.Episode 322: Tracking parts cost trends is vital in the heavy-duty parts industry. The last 6 months of 2023 and the first quarter of 2024 were flat or even down for many heavy-duty parts companies as the freight recession affected the industry. Encouragingly, there seems to be an uptick in activity over April and May which gives us hope of better months ahead.Our featured guests are Dick Hyatt, CEO and President, and Nick Pittinger, Director of Data Services, at Decisiv. They discuss the need for accurate data about parts costs, especially at the VMRS level, and compile reports on this data to help the rest of the industry better understand the trends.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Send us a Text Message.Episode 321: In this week's episode we start by talking about 3 common ideas in heavy-duty parts that need to be challenged. First, how total cost of operation should be considered over purchase price. Second, how salespeople are not usually able to both capture new business and nurture existing business; these take separate skill sets and different personality traits. Third, how experience in automotive does not always prepare you for working in heavy-duty.Our guest interview is with Colin Dilley, the Vice President of Technology at Prestone who we caught up with at HDA Truck Pride's Annual Meeting. Colin discusses the challenges of making new coolants compatible with changing truck technology, including electric trucks and 3D printed parts. He also gives some tips of what to look for in a long-lasting coolant that will protect your trucks, especially in the summer heat.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 320:  When you sell heavy-duty parts, you often sell a lot of the same lines as your competitors. How do you make your company stand out? One way is by finding ways to invite your customers into your business and making them partners of your success.This week we spoke with Curt Westphal from HDA Truck Pride and Jason Rose from Midwest Wheel, and we are going to hear a great example of a program at HDA Truck Pride that members use to make their customers partners in their success.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 319: Group training and coaching can be great for not only learning more about a specific topic but also gaining perspective by hearing other's experiences.Learn about Heavy Duty Consulting Corporation's remote group training programs which foster knowledge-sharing and mentorship in the truck parts industry.Our host Jamie Irvine also interviews Curt Westphal, Director of Program Development at HDA Truck Pride, as well as Allen Nicks, Director of Service at Betts Truck Parts & Service. They discuss the value of HDA Truck Pride's 20-Group Program at their Annual Meeting in Grapevine, Texas.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 318: In a heavy-duty business, maximizing productivity involves using data to make decisions and take needed action. By making the most of data, heavy-duty companies can work more efficiently and save time and money.Join the conversation with our host Jamie Irvine, and featured guest, Brian Mulshine, Sr. Director of Maintenance at Trimble, as he shares how harnessing technology can transform your business and drive the transportation industry forward.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 317: We're thrilled to announce that The Heavy Duty Parts Report is now presented by the Heavy Duty Consulting Corporation. Our consulting company works with manufacturers, distributors and repair centers to solve problems in their business.Our featured guest, Len Gonzalez, Director Aftermarket of Sales at MGM Brakes, has spent over 40 years helping fleets lower their total cost of operation. Join the conversation as Len excitedly shares their new high-quality brake product called LTS Brake, designed for long-lasting performance.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeHeavy Duty Consulting Corporation: Find out how many “fault codes” your heavy-duty parts business has. Meet with us today. Visit HeavyDutyConsulting.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.Diesel Laptops: Diesel Laptops is so much more than just a provider of diagnostic tools. They're your shop efficiency solution company. Learn more about everything Diesel Laptops can do for you today by visiting DieselLaptops.com today.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

In this captivating episode, we sit down with the remarkable Chef Ype Von Hengst, as he takes us on a mouthwatering journey through his culinary world. As the co-founder and executive chef of Silver Diner and Silver New American Brasserie, Chef Von Hengst infuses his European heritage into the dynamic dining landscape of Washington, D.C. With an impressive portfolio of 17 restaurants, he's renowned for his inventive and health-conscious menu creations, including an award-winning kids' menu that has garnered national acclaim. Join us as we uncover Chef Von Hengst's fascinating background, from his training in Europe's culinary hotspots to his leadership in esteemed establishments across New York and D.C. His unwavering dedication to offering diverse and nourishing dining experiences, coupled with his appearances on hit TV shows like Beat Bobby Flay and Food Network's Chopped, solidify his status as a culinary powerhouse. #ChefYpeVonHengst #SilverDiner #WashingtonDC #CulinaryJourney #cookingwithkeasberry #thericetablepodcast

Episode 316: We have two heavy-duty experts ready to share the most important tips for heavy-duty people to succeed in the industry. Get ready to take notes because we're talking about business relationships, fundamental skills needed to stay relevant, and how to adapt to ever-changing technology in the industry.Join this heavy-duty roundtable conversation with our host Jamie Irvine, David Seewack the CEO & Founder of FinditParts, and Walt Sherbourne the VP of Canada and Group Sales at Dayton Parts.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeFinditParts: Are you looking to purchase heavy-duty parts and get your commercial vehicle repaired? Get access to the largest source of heavy-duty truck and trailer parts in the United States and Canada. Buy your parts from FinditParts.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 315: This episode announces the recipients of the HDPR scholarship for WyoTech students. Dalton Fisher and Blake Klamm, aspiring diesel technicians, are highlighted for their embodiment of heavy-duty traits. They understand the importance of our industry and are answering the call for more qualified technicians.We all know the trucking and heavy-duty industry is the backbone of society and there's a growing need for skilled technicians like them. So, to keep our industry strong, we need to equip the next generation to succeed. After all, they are the future of the industry!Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeFinditParts: Are you looking to purchase heavy-duty parts and get your commercial vehicle repaired? Get access to the largest source of heavy-duty truck and trailer parts in the United States and Canada. Buy your parts from FinditParts.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 314: Join us on an electrifying journey as our host, Jamie Irvine, interviews renowned engineer Ali Javidan, CEO and Founder of Range Energy. Javidan sheds light on the importance of electric trailers for fleets and on how they support drivers to feel confident and comfortable on the road.With his extensive experience and collaboration history with Elon Musk at Tesla, Javidan offers invaluable insights into the electrification landscape, empowering fleets to make informed decisions. The technology his company has developed results in huge fuel-savings and lowers carbon emissions.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeFinditParts: Are you looking to purchase heavy-duty parts and get your commercial vehicle repaired? Get access to the largest source of heavy-duty truck and trailer parts in the United States and Canada. Buy your parts from FinditParts.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 313: At TMC 2024, we interviewed exhibitors who highlighted innovative solutions for fleets in the trucking industry, focusing on fuel efficiency, clean air systems, and streamlined maintenance. These advancements are vital for cutting operational costs, minimizing downtime, and ensuring regulatory compliance, ultimately improving your overall bottom line.Join us this week as our host Jamie Irvine interviews Dan Funkhouser, VP of Commercial Sales at Yokohama Tire, Geoff Selby, Owner of Expello Air Products, and Jayne Orr, Sr. VP of Sales Americas for Accuride Corporation to understand how their products are impacting the industry.Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.Sponsors of this EpisodeFinditParts: Are you looking to purchase heavy-duty parts and get your commercial vehicle repaired? Get access to the largest source of heavy-duty truck and trailer parts in the United States and Canada. Buy your parts from FinditParts.comHengst Filtration: There's a new premium filter option for fleets. If you're responsible for a fleet, you won't believe how much using Hengst filters will save you. But you've got to go to HeavyDutyPartsReport.com/Hengst to find out how much.HDA Truck Pride: They're the heart of the independent parts and service channel. They have 750 parts stores and 450 service centers conveniently located across the US and Canada. Visit HeavyDutyPartsReport.com/HDATruckPride today to find a location near you.Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy Duty Parts Report may receive a commission.  Sign up for our weekly email so you never miss out on an episode: Follow the Show

When resilience and resolve forge the path to freedom, Amanda Hengst story emerges as a beacon of hope and transformation. Our latest episode uncovers her chilling narrative from a childhood overshadowed by the ATI/IBLP cult to the depths of sex trafficking and her incredible journey to advocacy. Amanda's openness about her past gives us a harrowing look at how a strict, controlled upbringing can leave scars that predators exploit, guiding us through her transition from an abusive relationship with a boxing coach to a life of entrapment, and how she bravely fought her way out.Through the darkness of human trafficking, a light shines on the techniques traffickers use to manipulate and isolate their victims, as Amanda recounts her experiences—both personal and while working undercover with Say Left Freedom. Her courageous mission led to the liberation of children halfway across the world and the empowerment of law enforcement with the tools to combat this heinous crime. Amanda's relentless pursuit of healing and her contributions to anti-trafficking efforts are nothing short of inspirational, painting a vivid picture of recovery and the power of redemption.By sharing this episode, we hope to extend Amanda's extraordinary impact to reach those who may be silently struggling, offering a lifeline to those in need.Introducing the 60 Day Deal Finder!Visit: www.MartinREIMastery.comUse the Coupon Code: WEALTHYAFfor 20% off! This episode is brought to you by Premier Ridge Capital.Build Generational Wealth As A Passive Investor In Multifamily Real Estate Syndication!Visit www.premierridgecapital.com to find out more.Support the show